Insight Communications
Industry: Advertising company
DescriptionInsight Communications Limited is one of the largest advertising agencies in Nigeria and West Africa. It is wholly owned by the Troyka Group. The company was affiliated with the Grey Group EMEA for several years, but is now a member of the Publicis Group. Founded: 1979 Headquarters: Ikeja, Nigeria Founders: Biodun Shobanjo, Jimi Awosika Parent organization: TROYKA Holdings Limited Key people: Biodun Shobanjo, Feyi Olubodun
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Insight Communications Employees
Humana August 2011 - Present
Insight Communications June 2007 - November 2009
Insight Communications June 2001 - June 2007
Skills
Customer Service, Customer Satisfaction, Customer Oriented, Management, Team Building, Teaching, Customer Support, Supervisory Skills, Supervising, Supervisory Experience, Staff Supervision, Training, Listening to customers, Microsoft Office, Microsoft Excel, Microsoft Word, Telecommunications, Telecommunications..., Telemarketing, Telephone Skills, Customer Retention, Social Media, Call Centers, Recruiting, Coaching, Performance Management
Education
University of Louisville 1996 — 1998
1996-1998, Communications
Fairdale High School 1992 — 1996
Fifth Third Bank March 2015 - Present
Clark Schaefer Consulting September 2013 - March 2015
Fifth Third Bank August 2011 - September 2013
Insight Communications April 2010 - January 2011
Skills
Accounting, Microsoft Excel, Financial Analysis, Data Analysis, CPA, Financial Reporting, Financial Accounting, Financial Statements, Financial Statement..., Process Automation, Business Process..., Process Improvement, Loan Modifications, GAAP, Auditing, Variable Interest..., Technical Accounting..., Essbase, MS Excel Pivot Tables, Deferred Revenue, Internal Controls, Process Flow..., Sarbanes-Oxley Act, Client Services, Finance, General Ledger, Foreign Currency..., Loans, Account Reconciliation, Bank Reconciliation, Accounts Payable, Hyperion Enterprise, Sarbanes-Oxley, Report Writing, Credit, Variance Analysis, Journal Entries, Accruals, US GAAP, Visual Basic
Education
University of Louisville 2007 — 2011
Bachelor of Science (B.S.), Accounting
Comcast June 2010 - Present
Comcast Comm June 2010 - Present
Comcast June 2010 - Present
Comcast Cable 2010 - 2013
Insight Communications June 1999 - September 2010
Clayton Homes April 2008 - December 2008
Hardin Memorial Health January 1995 - January 1998
Skills
Broadband, Telecommunications, Telephony, VoIP, Call Centers, Fiber Optics, Wireless, IP, Cabling, Computer Network..., Optical Fiber, Troubleshooting, Ethernet, DOCSIS, VOD, Customer Retention, Software Installation
Education
University of Kentucky 1995 — 1996
Boyd Co. High School 1991 — 1994
HSD, CAD/CADD Drafting and/or Design Technology/Technician
Boyd Co. High School
High School Diploma
Elizabethtown Vocational Technical Institute
University of Kentucky
Time Warner Cable March 2012 - Present
Insight Communications April 2008 - March 2012
Skills
Telecommunications, Telecommunications..., Billing Systems, VoIP, Telephony, Provisioning, Wireless, Broadband, IP, GSM, Revenue Assurance, Call Centers, Open Source Software, Troubleshooting, Software Documentation, Customer Experience, Customer Satisfaction, Team Leadership
Education
University of Phoenix 2013 — 2014
Associate of Arts with a concentration in Criminal Justice, Criminal Justice
Kentucky State University 2006 — 2008
Hwang's Martial Arts Academy January 2013 - Present
Metalsa August 2012 - December 2012
American Fuji Seal January 2012 - May 2012
Insight Communications June 2011 - August 2011
Skills
Microsoft Office, Windows, SolidWorks, Electrical Engineering
Education
University of Louisville 2009 — 2014
Master's Degree, Electrical and Computer Engineering, 3.266
Time Warner Cable October 2014 - Present
Time Warner Cable May 2014 - Present
Time Warner Cable May 2012 - May 2014
Insight Communications May 2011 - May 2012
Insight Communications January 2010 - April 2011
Insight Communications June 2008 - January 2010
Insight Communications March 2007 - July 2008
Insight Communications January 2006 - March 2007
Charter Communications May 2005 - January 2006
Brooklawn May 2003 - April 2005
Skills
SharePoint, Troubleshooting, Call Centers, Customer Experience, Process Improvement, Visio, Team Leadership, VoIP, Call Center, Process Engineering, Communication Skills, Management, Process Flow, SharePoint Designer, Microsoft Excel, MS Excel Pivot Tables, Internet Troubleshooting, Supervisory Experience, Team Building, Microsoft Office, Call Flow, Call Flow Design, Process Flow..., Cross-functional Team..., Training, Leadership, Telecommunications
Education
University of Louisville 2000 — 2003
University of Louisville 2000 — 2003
Computer Information Systems
Time Warner Cable March 2012 - Present
Insight Communications September 2003 - February 2012
Ralcorp September 2001 - September 2003
Engelhard Corporation September 1997 - September 2001
Mattel August 1995 - May 1997
Skills
Forecasting, Inventory Management, Inventory Control, Sarbanes-Oxley Act, Income Statement, Process Improvement, Pricing, PeopleSoft, Financial Reporting, Financial Analysis, Supply Chain, ERP, Purchasing, Budgets, Supply Chain Management, Accounting, Internal Audit, Accounts Receivable, Operations Management, Warehousing, Payroll, Change Management, Internal Controls, Managerial Finance, Account Reconciliation, Logistics, Cross-functional Team..., P, Customer Satisfaction, Telecommunications, Vendor Management
Education
Webster University 2006 — 2009
MBA, Finance
University of Louisville 1983 — 1989
BS, Business Administration
Brown-Forman August 2012 - Present
Brown-Forman August 2006 - August 2012
Brown-Forman May 2003 - July 2006
Brown-Forman November 2001 - April 2003
Brown-Forman June 2000 - October 2001
Brown-Forman July 1999 - May 2000
Insight Communications October 1994 - May 1996
WAVE 3 - TV 1992 - 1994
Skills
Brand Architecture, Marketing Communications, Marketing Strategy, Brand Management, HTML, Adobe Creative Suite, Internal Communications, Integrated Marketing, Management, Google Apps, Technical Writing, Creative Strategy, Strategic Planning, Marketing, Brand Development, Information Architecture, Web Editing, Systems Analysis, User Interface Design, Database Design, Layout, SAP Portal, Copy Editing, News Writing, Governance, Requirement..., Advertising Sales, Feature Articles, Digital Asset Management, Content Management, Requirements Analysis, Functional Design, Project Management, Requirements..., IT Governance, Vendor Relations, Written & Verbal..., Feature Reporting, Advertising, Sales, Wireframes, Field Producer
Education
University of Louisville 1990 — 1993
Bachelors, Communications, Political Science, 4.0 GPA
Union Pacific Railroad May 2013 - Present
AT&T April 2010 - April 2011
Insight Communications May 2008 - April 2010
Skills
Microsoft Excel, Accounting, Microsoft Office, Microsoft Word, PowerPoint, Financial Analysis, Financial Accounting, QuickBooks, Financial Reporting, Teamwork, Access, Auditing, Customer Service, Tax, Tax Preparation, Leadership, Bookkeeping, Income Tax, Public Speaking, Cashiering
Education
University of Nebraska at Omaha 2011 — 2013
BSBA, Accounting
Time Warner Cable March 2012 - Present
Insight Communications March 2007 - March 2012
Time Warner August 2006 - July 2010
Insight Communications 2007 - 2008
Adelphia August 2001 - July 2006
Adelphia Communications February 2000 - August 2001
Skills
Perl, PostgreSQL, Java, Cisco IOS, HTML, MySQL, Troubleshooting, Security
Education
University of Phoenix 2009 — 2012
BSIT/ISS, Information Systems Security
University of Pittsburgh 2006 — 2008
Computer Science
University of Pittsburgh 2005 — 2005
Perl Programming
Myrtle Tabernacle Adademy 1982 — 1985
Tek Systems August 2015 - Present
Time Warner Cable March 2012 - July 2015
Insight Communications September 2010 - March 2012
Insight Communications February 2001 - September 2010
Skills
RF troubleshooting, Video, VoIP, Headend, Power Distribution, System Architecture, Servers, Broadband, Telecommunications, Telephony, Optical Fiber, Troubleshooting, IP, Wireless, RF, MPLS, Ethernet, Computer Network..., Fiber Optics, Cable Television, Cabling, DOCSIS, DWDM, T1, IPTV, Routers, VOD, LAN-WAN, Network Engineering, Network Design, Switches, Metro Ethernet, TCP/IP, HFC, Cable Modems, WAN, SNMP
Education
University of Louisville 1977 — 1978
Geology/Earth Science, General
Humana July 2011 - Present
Humana November 2008 - June 2011
Humana January 2007 - November 2008
Insight Communications August 2005 - January 2007
Inviva, Inc. October 2002 - August 2005
Capital One March 1999 - October 2002
Renaissance Worldwide June 1997 - March 1999
Capital One October 1996 - June 1997
Systems and Computer Technology Corporation April 1995 - October 1996
Database Solutions Company March 1994 - April 1995
Skills
Databases, Data Warehousing, SDLC, Enterprise Architecture, ETL, Business Intelligence
Education
Bellarmine University 2010 — 2012
MBA
University of Richmond 1990 — 1994
Bachelor of Science (BS), Computer Science
Time Warner Cable Business Class September 2012 - Present
Insight Communications December 2007 - August 2012
IKON Office Solutions May 2007 - September 2007
Velocity Sports Performance May 2004 - April 2007
Nextel Partners/Trinity Telecommunications September 2005 - August 2006
Baptist East Milestone Wellness Center March 2001 - April 2004
Skills
VoIP, Telecommunications, Broadband, Direct Sales, Cold Calling, Wireless, Salesforce.com, Customer Retention, Account Management, Sales Process, Internet Services, B2B, Solution Selling, Sales, Customer Satisfaction, Sales Operations, Unified Communications, CRM, Call Centers
Education
University of Louisville 1999 — 2001
Bachelor of Science (BS), Exercise Science/Sports Medicine
Trinity High School 1993 — 1997
Enterprise Rent-A-Car August 2010 - Present
Enterprise Rent-A-Car May 2010 - July 2010
Insight Communications July 2009 - May 2010
Enterprise Rent-A-Car 2004 - 2009
Skills
Talent Acquisition, Sales Recruitment, Background Checks, College Recruiting, Resume Writing, Employee Relations, Onboarding, PeopleSoft, Employee Benefits, Applicant Tracking..., Benefits Administration, Cold Calling, Sourcing, Technical Recruiting, Human Resources, Career Development, HRIS, Organizational..., Payroll, Leadership Development, Career Counseling, Training, Coaching, Internet Recruiting, Recruiting, New Hire Orientations, Temporary Placement, Interviews, Employee Engagement, Hiring, Job Fairs, Leadership, Screening Resumes, Talent Management, Time Management, Employee Training, Staffing Services, Management, Customer Service, Sales, Marketing, Public Speaking
Education
University of Kentucky 1999 — 2003
BBA, Marketing
University of Kentucky 1999 — 2003
Bachelors of Business Administration in Marketing, Marketing
Pekin Area Chamber of Commerce June 2001 - Present
Insight Communications 2000 - 2001
AT&T Broadband 1999 - 2000
MediaOne 1996 - 1999
Continental Cablevision 1984 - 1996
Freeport Journal Standard 1982 - 1984
Journal Star Printing Company 1979 - 1982
Skills
Non-profits, Event Planning, Strategic Planning, Public Speaking, Public Relations, Budgets, Team Building, Marketing Communications, Government Relations, Legislative Advocacy, Marketing Strategy, New Business Development, Community Development, Nonprofits, Community Outreach, Policy, Fundraising, Entrepreneurship, Government, Leadership, Research, Organizational..., Training, Customer Service, Project Planning, Economic Development, Project Management, Leadership Development, Marketing, Business Development, Management, Team Leadership, Business Planning, Social Media, Event Management, Volunteer Management, Coaching, Small Business, Board Development, Media Relations
Education
University of Nebraska-Lincoln 1976 — 1980
B.S., Business Administration
Gross Diamond Company October 2011 - July 2012
Insight Communications December 2009 - June 2011
Art Library at the University of Louisville July 2005 - April 2009
Creative Alliance May 2008 - August 2008
CS Photography April 2006 - September 2007
Skills
Adobe Creative Suite, Advertising, Wordpress, Photoshop, Illustrator, InDesign, Logo Design
Education
University of Louisville 2005 — 2009
Communication Art and Design, Fine Arts
InRule Technology May 2011 - Present
Liturgy Training Publications July 2010 - May 2011
Creative Strategies January 2010 - July 2010
Insight Communications February 2006 - April 2009
Skills
Technical Support, IT Operations, Microsoft SQL Server, DHCP, Help Desk Support, Windows 7, Microsoft Exchange, VMware, Integration, Computer Hardware, Network Administration, DNS, Active Directory, Microsoft Office, Microsoft CRM, Windows Server, System Administration, VMware ESX, Powershell, Cloud Computing, Servers, Citrix, Microsoft Technologies, XP, Networking, Microsoft Dynamics, SQL Server, Debian/Ubuntu, Data Analysis, ShoreTel, DFS, Scrum, Exchange Server, RAID, Windows 8, TFS, Visual Studio Team..., Kanban, TCP/IP, OSI Model, Windows Azure, Network Security
Education
University of Louisville
Time Warner Cable December 2013 - Present
Time Warner Cable Business Class March 2012 - December 2013
Time Warner Cable October 2011 - March 2012
Insight Communications December 2009 - October 2011
Comcast November 2006 - November 2009
Skills
Cabling, Cables, Cable Modems, Telecommunications, Broadband, T1, Cable Television, Metro Ethernet, Telephony, Fiber Optics, Troubleshooting, VoIP, Computer Network..., Customer Satisfaction, Ethernet, IP, Provisioning, Optical Fiber, Wireless
Education
University of Phoenix 2011 — 2012
BS, Project Managemant
Itt technical institute 2004 — 2006
Associate, Computer and electronic engineering
Insight Communications 2005 - Present
Education
University of Louisville 1976 — 1978
Associate, Computer Science
Accent Marketing 2012 - Present
ACCENT Marketing 2012 - 2012
Professional Group Services December 2010 - 2012
AT&T August 2010 - July 2011
Insight Communications July 2008 - December 2010
SHPS December 2007 - May 2008
Gannett Global (Courier-Journal) June 2006 - November 2007
Humana August 2002 - May 2006
Skills
Process Improvement, Strategic Planning, Account Management, Customer Service, Team Building, Project Management, Employee Relations, Recruiting, New Business Development, Call Center, Microsoft Office, Team Leadership, Call Centers
Education
University of Louisville 1994 — 1996
MA, Business and Technical Writing
University of Louisville 1990 — 1994
BA, Englsih
Beam Suntory June 2013 - Present
Robert Half Management Resources May 2008 - June 2013
Akebono Brake Corporation October 2006 - May 2008
Insight Communications February 2005 - September 2006
Deloitte & Touche, LLP May 2002 - October 2004
Arthur Andersen, LLP September 2001 - May 2002
Skills
Accounting, Financial Statements, General Ledger, Financial Analysis, Project Management, Account Reconciliation, Sarbanes-Oxley Act, Auditing, Internal Audit, Internal Controls, Tax, Forecasting, Process Improvement, Budgets, Finance, Mergers & Acquisitions, Analysis, Manufacturing, SAP, Financial Reporting, Fixed Assets, GAAP, Management, ERP, Cost Accounting, Change Management, Software Documentation
Education
University of Kentucky 1999 — 2001
Bachelor of Science, Accounting
Nationwide Insurance May 2011 - Present
Time Warner Cable May 2009 - May 2011
Time Warner Cable December 1998 - May 2009
Insight Communications September 1997 - December 1998
US Computer Systems (formally CableData) January 1997 - December 1997
US Computer Systems (formally CableData) January 1996 - December 1997
US Computer Systems (formally CableData January 1994 - December 1996
Comcast Cable January 1992 - December 1994
US Computer Systems (formally CableData) January 1989 - December 1991
US Computer Systems (Formally CableData) September 1985 - December 1989
Skills
Disaster Recovery, Project Management, Troubleshooting, Budget, Vendor Management, Budgets, Negotiation, Managerial Finance, SDLC, Program Management, Cross-functional Team..., Call Centers, Windows Server, Process Improvement, Business Intelligence, Product Management, Enterprise Software, Leadership, Data Center, Microsoft SQL Server, Management, Telecommunications, SharePoint, Networking, PMP
Education
University of Phoenix 2007 — 2011
Master Business Administration, Business Administration
DeVry Institute of Technology 1982 — 1985
BS Computer Science, Computer
Littestown High School 1979 — 1982
Time Warner Cable Business Class August 2012 - Present
Time Warner Cable March 2012 - August 2012
Insight Communications June 2011 - March 2012
Insight Communications April 2009 - June 2011
Insight Communications November 2006 - April 2009
Insight Communications July 2005 - November 2006
Skills
Project Management, Production Schedules, Client Relations Skills, Fiber Optics, Customer Support, Business Planning, Backhaul, Product Development, MS Project, Customer Service, VoIP, Program Management, Quality Assurance, Product Management, Strategy, Troubleshooting, Cross-functional Team..., Wireless, Leadership, Integration, Ethernet, Telecommunications
Education
University of Kentucky 2001 — 2005
B.A. Political Science
Time Warner Cable March 2012 - Present
Insight Communications October 2010 - March 2012
Insight Communications 2001 - October 2010
HSA Corp 1998 - 2001
C&I Engineering 1995 - 1998
Skills
Disaster Recovery, DHCP, Operating Systems, VoIP, DOCSIS, Cisco Technologies, Routing, Networking, Network Engineering, System Administration, Servers, IP, Data Center, OSPF, TCP/IP, Network Architecture, Cisco IOS, Network Administration, Network Design, Telecommunications, Broadband, Telephony, Troubleshooting, Optical Fiber
Education
University of Louisville 1998 — 2000
Salem Media Group April 2013 - Present
Time Warner Cable Media Sales November 2001 - March 2013
Insight Communications 1995 - 2001
Schneider DeMuth Advertising March 1991 - May 1995
WAVE TV December 1979 - February 1991
Skills
Advertising, Media Planning, Integrated Marketing, Social Media Marketing, Media Buying, Advertising Sales, Online Advertising, Marketing Communications, Lead Generation, Radio, Mobile Marketing, Digital Media, Marketing Strategy, Event Management, Copywriting, Online Marketing, SEM, New Media, Public Relations, Broadcast, Interactive Marketing, Brand Development, Sponsorship, B2B, Marketing
Education
University of Louisville
BS Communications, Marketing / Communications
University of Kentucky
Marketing / Communications
Snappy Photo Booth Company April 2015 - Present
Amazon September 2014 - Present
Joann Fabrics January 2013 - September 2014
The Animal Care Society June 2011 - November 2012
Freelance Production 2001-2011 January 2001 - December 2011
Pet Groups United February 2001 - February 2011
Tiger Media Productions April 2010 - August 2010
Ross Griffin Resource and Education Center January 2003 - June 2004
Insight Communications March 1995 - June 2001
WKLY Channel 32 August 1991 - May 1994
Skills
Microsoft Word, Microsoft Excel, Video Production, Television Producing, Video Editing, Studio Camera Operation, Studio Lighting, Networking, Cable Television, Writing, Adobe Creative Suite, Audio Post Production, Cold Calling, Research, Marketing Research, Set Design, Fundraising, Event Planning, Studio Photography, Social Media, Volunteer Management, Customer Service, Creative Problem Solving, Teamwork, Communication Skills, MailChimp, WordPress, Television, Broadcast, Camera, Public Relations, Camera Operation, Editing, Film, Video, Videography
Education
University of Louisville 1985 — 1990
Bachelor's Degree, Communication
Unversiy of Louisville 1985 — 1990
Bachelor's Degree, Communication, General
Daymar College February 2013 - Present
Dotson Stable LLC March 2011 - Present
Dotson Construction, Inc. April 2011 - February 2013
Cy's Coffee Shop & Cafe` February 2010 - May 2012
Krieger-Ragsdale & Co., Inc August 2007 - April 2009
Insight Communications May 2004 - February 2007
Insight Communications May 2004 - February 2007
Wilsons Leather 1988 - 1995
Skills
Budgets, Accounting, Financial Analysis, Auditing, Telecommunications, VoIP, Vendor Management, Network Design, Strategic Planning, Network Administration, Team Building, Contract Negotiation, Customer Service, Purchasing, Troubleshooting, Analysis, Management, Time Management, Internal Controls, Marketing, Payroll
Education
University of Phoenix 1999 — 2003
MBA, Business Adminitration
Western Kentucky University 1980 — 1984
BFA, Music, Dance Theater
Kentucky Center for Economic Policy March 2015 - Present
The Oldham Era August 2013 - March 2015
Kentucky Public Radio January 2012 - June 2013
Insight Communications May 2010 - January 2012
Kentucky Kernel Press Club, Inc. August 2006 - May 2010
Kentucky Kernel 2009 - 2010
Skills
Journalism, Editorial, Editing, Newspaper, Multimedia, Breaking News, Video, Television, Copy Editing, News Writing, Ap Style, Radio, Media Relations, Newspapers, Broadcast, AP Style, Social Media, Storytelling, Publications, Feature Articles, Politics, Blogging, Web Content, Copywriting
Education
University of Kentucky 2006 — 2010
B.S., Journalism
Suddenlink Communications May 2015 - Present
Suddenlink Communications September 2013 - Present
Time Warner Cable March 2013 - September 2013
Insight Communications May 2012 - March 2013
Celerity Logistics, Inc November 2010 - December 2011
Skills
Sales, Customer Service, Operations Management, Forecasting, Inventory Management, Employee Relations, Vendor Management, Project Management, Accounting, Logistics, Manufacturing, Consulting, Business Strategy, Budgets, Strategic Planning, Team Building, Direct Sales, Marketing, Account Management, Management, Start-ups, Negotiation, New Business Development, Purchasing, CRM, Contract Negotiation, Process Improvement, Sales Operations, Customer Satisfaction, Leadership, Training, Cold Calling, Coaching, Recruiting, Sales Management, Team Leadership, Customer Retention, Sales Process, Networking, Telecommunications, Business Development
Education
University of Nebraska at Kearney 1998 — 2004
Bachelor of Science (B.S.), Accounting and Business/Management, 3.5
ESPN January 2009 - Present
Heyman Talent Agency January 2008 - Present
Home Instead Senior Care December 2011 - May 2013
ResCare July 2010 - April 2011
Insight Communications December 1994 - February 2010
WLEX-TV January 1997 - May 2006
Skills
Television, Broadcast, Voice Over, Video Production, Editing, Radio, Public Speaking, Social Media, Broadcast Television, Video, Event Planning, Sound, Social Networking, Public Relations, Video Editing, Producing, Post Production, Entertainment, Advertising, Marketing
Education
College of Journalism 1991 — 1996
Bachelor of Arts (BA), Communications
University of Kentucky 1991 — 1996
Bachelor of Arts, Journalism and Telecommunications
Allstate April 2015 - Present
Advanced Solutions February 2011 - April 2015
Insight Communications May 2009 - January 2011
Yellowbook USA November 2006 - April 2009
Skills
Cold Calling, Sales, Account Management, Sales Presentations, New Business Development, Marketing Strategy, Sales Management, Salesforce.com, Marketing, Direct Sales, Solution Selling, Social Media Marketing, Software, Software Licensing, Sales Process, AutoCAD, New Business Generation, Revit, Management, Lead Generation
Education
University of Louisville 1996 — 2000
Computer and Information Sciences, General
Hilton Worldwide April 2014 - Present
Hilton Suites April 2008 - Present
Leadership Lexington 2008 - Present
Hlton Worldwide November 2011 - April 2014
First American March 2007 - August 2007
Insight Communications November 2005 - March 2007
Mt. Brilliant Farm February 2005 - September 2005
Chili's & Applebee's Restaurant, Pop-A August 2002 - February 2005
Skills
Sales Management, Marketing Strategy, Organizational..., Management, Leadership, Marketing, Hospitality, New Business Development, Advertising, Hospitality Management, Negotiation, Meeting Planning, Sales, Strategic Planning, Team Building
Education
University of Kentucky 2001 — 2004
B.A., Business Degree, Marketing
Western Kentucky University 1999 — 2001
Business
GE March 2012 - Present
Insight Communications October 2006 - March 2012
Ernst & Young 2004 - 2006
UPS Supply Chain Solutions 2002 - 2004
Skills
Internal Controls, Internal Audit, Auditing, Accounting, Financial Reporting, CISA, IT Audit, Financial Analysis, CPA, Process Improvement, Sarbanes-Oxley, Enterprise Risk..., Leadership, Sarbanes-Oxley Act, Analysis, Budgets
Education
University of Louisville 1997 — 2002
Bachelor of Science, Accounting
AT&T February 2012 - Present
Insight Communications 2005 - 2011
JG Stables 2005 - 2009
Different Strokes Golf Centers 1998 - 2004
Skills
Telecommunications, Vendor Management, Team Building, Management, Customer Satisfaction, Cross-functional Team..., Customer Retention, Customer Experience, Account Management, Process Improvement, Direct Sales, Broadband, Wireless, Sales Operations, Sales, Training, Sales Management, Marketing Strategy, Customer Service
Education
University of Louisville 1985 — 1989
Johnston Senior High School 1977 — 1981
High School, General Studies
Suddenlink Communications October 2013 - Present
Time Warner Cable July 1993 - September 2013
Insight Communications July 1993 - September 2013
Enterprise Rent-A-Car 1991 - 1992
Skills
Telephony, Broadband, Call Center, Telecommunications, VoIP, Sales Process, Direct Sales, Solution Selling, Call Centers, Customer Satisfaction, Customer Retention, Customer Service, Customer Experience, Sales Management, Account Management, Sales Operations, Wireless, Cold Calling, Sales, Selling, Management, Leadership, Retail, Salesforce.com, Strategic Partnerships, Cable Television, Vendor Management, B2B, Unified Communications, Cross-functional Team..., Sales Presentations, MPLS
Education
University of Louisville 1984 — 1990
BSBA, Business Management
Insight June 2006 - Present
Insight Communications November 2004 - June 2006
Education
University of Louisville 2002 — 2004
Computer Informations Systems - Business
Insight Communications 2011 - Present
Insight Communications July 2008 - 2011
Insight Communications April 2007 - April 2008
Smoothstone IP Communications May 2006 - December 2006
Lightyear Communications August 1999 - May 2006
Skills
Telecommunications, Call Center, Billing, Documentation, Analysis, Software Documentation, Invoicing, IP, Wireless, MPLS, SIP, Call Centers, VoIP, Telephony, Unified Communications, Cisco Technologies, Vendor Management, Software Development, Management, Network Design, Network Engineering, T1, Troubleshooting, Testing, Product Management, Ethernet, Switches, Data Center, Telecommunications..., Broadband, Human Resources, Provisioning, Billing Systems, Managed Services, Internet Services, Salesforce.com, Computer Network..., SDLC, Integration, Visio, Networking
Education
University of Louisville 2006 — 2008
Bachelors of Science, Management
Firstsource Solutions Limited August 2015 - Present
Firstsource Solutions Limited February 2014 - August 2015
Geek Squad June 2013 - February 2014
Time Warner Cable February 2002 - August 2012
Insight Communications January 2003 - January 2006
Gap Inc./Banana Republic 2001 - 2006
Insight Communications January 2002 - January 2003
Skills
Microsoft Office..., Performance Management, Performance Metrics, Microsoft Excel, Coaching, Training Delivery, Instructional Design, Training Needs Analysis, Employee Surveys, S.M.A.R.T Goals, Workforce Management, Statistics, Microsoft Access, Learning Management..., Identifying Trends, Quantitative Analytics, Team Building, Performance Measurement, Forecasting, Training Facilitation, Call Centers, Broadband, Customer Experience, Customer Retention, Leadership, Succession Planning, Telecommunications, Training, Workshop Facilitation
Education
McKendree University 2008 — 2012
Bachelors of Arts, Business Administration
University of Louisville 1997 — 1999
N/A, General Studies
The Studio February 2012 - Present
Insight Communications 2008 - 2012
Insight Communications 2004 - 2008
Insight Communications 2002 - 2004
Insight Communications 1998 - 2002
Insight Communications 1996 - 1998
Insight Communications 1994 - 1998
Insight Communications 1990 - 1994
Insight Communications 1986 - 1990
Skills
Telecommunications, Direct Sales, VoIP, Account Management, Wireless, Sales Management, Call Centers, Broadband, Telephony, Salesforce.com, Sales Process, Cold Calling, Yin Yoga, Chair Yoga, Yoga
Education
The OM Place 2012 — 2012
Registered Yoga Teacher, Yoga Teacher Training/Yoga Therapy
University of Kentucky 1985 — 1989
Bachelor of Business Administration (BBA)
Flextronics August 2014 - Present
Flextronics January 2014 - August 2014
Time Warner Cable March 2012 - January 2014
Insight Communications July 2010 - March 2012
Humana August 2007 - July 2010
Trillium Industries, Inc. March 1998 - November 2009
Overhoff Technology Corporation July 2004 - August 2006
Solectron May 2002 - July 2003
Skills
Six Sigma Master Black..., Lean Sensei, Radiation Monitoring..., Six Sigma, Project Management, Lean Manufacturing, Strategic Planning, Vendor Management, Cross-functional Team..., Telecommunications, Process Improvement, Process Engineering, Operations Management, Product Development, Leadership, Program Management, Continuous Improvement, Radiation Monitoring, Kaizen, Project Planning, Troubleshooting, Coaching, Business Process..., Human Resources, Change Management, Call Centers, New Business Development, Training, Business Development, Contract Negotiation, Product Management, Team Leadership, Team Building, Business Analysis, Management, Strategy, Engineering
Education
Jack Welch Management Institute 2012 — 2017
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Louisville 1999 — 2002
BSEE, Telecommunications - EE, 3.52
Air Force Technical Academy, Yugoslavia 1992 — 1995
Aircraft Electronic Equipment
AF academy
QSR Automations January 2014 - Present
QSR Automations July 2013 - December 2013
QSR Automations June 2011 - July 2013
Kindred Healthcare August 2010 - December 2010
Kindred Healthcare August 2008 - August 2010
York Companies June 2008 - August 2008
AT&T March 2008 - June 2008
Insight Communications October 2005 - January 2008
Skills
Project Management, Project Planning, Software Documentation, Vendor Management, Customer Service, Budgets, Management, Sales, Team Building, Account Management, Cross-functional Team..., Leadership, Process Improvement, Databases, Team Leadership
Education
Keiser University 2005 — 2008
Bachelor of Science in Management Information Systems, Management Information Systems
University of Mississippi 2003 — 2005
n/a, Nursing
Pearl River Community College 2001 — 2003
Associates in Arts, General Studies
Insight Communications (Acquired by Time Warner Cable Feb 2012) December 1986 - Present
Insight Communications 2002 - 2008
Insight Communications 1999 - 2002
Education
University of Kentucky 1985 — 1989
Business
Suddenlink Communications June 2013 - Present
Insight Communications January 2012 - June 2013
Insight Communications August 2010 - January 2012
Comcast Cable August 2005 - August 2010
Skills
Broadband, Direct Sales, Sales Management, Coaching, Account Management, Customer Satisfaction, Sales Process
Education
University of South Carolina-Beaufort 2009 — 2010
Business Administration
Time Warner Cable October 2014 - Present
Charter Communications June 2013 - Present
Time Warner Cable June 2010 - April 2013
Insight Communications September 2005 - June 2010
Time Warner Cable November 2001 - September 2005
Skills
Telecommunications, Broadband, VoIP, Telephony, Call Center, IP, Direct Sales, Customer Satisfaction, Account Management, Sales Management, Customer Experience, Cable Television, Team Leadership, Customer Retention, Product Management, B2B, Sales, Management, Recruiting, Sales Process, Solution Selling, Performance Management
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2011 — 2012
Time Warner Sales Management Education Form, Sales Management
UNC Wilmington 1988 — 1992
BA, Liberal Arts
Ritchie Enterprises January 2009 - Present
Firstsource Solutions Limited February 2014 - May 2015
Flow International March 2012 - February 2014
Insight Communications February 2006 - March 2011
Yum! Brands November 2000 - February 2006
Skills
Employee Relations, HRIS, Benefits Administration, Employment Law, Project Management, Onboarding, Talent Acquisition, Applicant Tracking..., Performance Management, Recruiting, Human Resources, Talent Management, Deferred Compensation, Employee Engagement, Employee Benefits, Succession Planning, College Recruiting, Technical Recruiting, Workforce Planning, HR Policies, Compensation & Benefit, Legal Compliance, New Hire Orientations, Personnel Management, Payroll, FMLA, Organizational..., Policy, Job Descriptions, Hiring, Temporary Placement, Labor Relations, Interviews, ADP Payroll, HR Consulting, Employee Training, PeopleSoft, Internet Recruiting, Sourcing, Leadership Development, Training, Career Development, Benefits Negotiation, Performance Appraisal, Screening, Resume Writing, Contract Recruitment, Organizational Design, Executive Search, Coaching
Education
University of Louisville
BS
Accenture December 2014 - Present
Accenture September 2012 - December 2014
Accenture June 2010 - September 2012
The Mirazon Group December 2009 - June 2010
Insight Communications 2008 - 2009
Skills
Troubleshooting, SQL, Visio, Linux, Information Security, Microsoft SQL Server, Microsoft Office, JavaScript, HTML, Customer Service, Security
Education
University of Louisville 2006 — 2010
BS, Computer and Information Systems Security/Information Assurance
Comcast January 2013 - Present
TCSI February 2012 - January 2013
Comcast July 2011 - February 2012
Insight Communications January 2000 - September 2010
Skills
Broadband, Telecommunications, Cold Calling, Salesforce.com, Direct Sales, Call Centers, Sales Process, B2B, Customer Retention, Sales Operations, Wireless
Education
University of Kentucky 1983 — 1988
BBA, Marketing
Charter Communications January 2015 - Present
Charter Communications November 2013 - January 2015
Charter Communications January 2013 - November 2013
Insight Communications June 2011 - January 2013
Charter Communications April 2010 - June 2011
Charter Communications June 2008 - April 2010
Charter Communications May 2007 - June 2008
Charter Communications May 2006 - May 2007
Skills
Cisco IOS, Cisco XR IOS, Cisco Routers, Cisco Switches, Cisco 7600, Cisco ASR9K, Cisco 7200, Cisco 7K & 10K CMTS, Cisco ME3400, Cisco ONS, Arris C4 CMTS, Alcatel Lucent (7210,..., Cable Modems, Cable Routers, Metro Ethernet, MPLS, HFC, Telecommunications, Routing Protocols like..., Cable Television, Fiber Optic Networks, IP routing (RIP, BGP,..., PRI & SIP Trunks, Fortinet, Cisco Catalyst QOS, Adtran, WLAN, DNS, Cisco Technologies, Computer Network..., Technical Support, Broadband, SDH, VoIP, Troubleshooting, CCNA, Wireless, Cisco Certified, NOC, OSPF, CCDA
Education
University of Louisville 2000 — 2001
General Education
Trinity High School 1996 — 2000
High School Diploma, General education
Fresenius Medical Care September 2011 - Present
Insight Communications April 2011 - August 2011
Prestige Healthcare June 2010 - October 2010
PharMerica May 2008 - February 2010
Kindred Healthcare July 2006 - May 2008
Kindred Healthcare January 2002 - June 2006
Kindred Healthcare March 2000 - December 2001
Kindred Healthcare October 1997 - February 2000
United States Air Force May 1990 - April 1997
Skills
Healthcare, Accounts Receivable, Process Improvement, Leadership, Managed Care, Medicare, Auditing, Analysis, Pharmacy, Accounting, Recruiting, Management, Finance
Education
University of Louisville 1985 — 1989
Bachelor of Science, Business/Education
Sayre Christian Village September 2010 - Present
Insight Communications February 2007 - January 2009
Windstream Communications November 2002 - February 2007
Skills
HRIS, Succession Planning, Human Resources, Organizational..., Benefits Administration, New Hire Orientations, Applicant Tracking..., FMLA, Customer Service, Employee Relations, Coaching, Workforce Planning, Employee Benefits, Employee Engagement, Personnel Management, Performance Management, Deferred Compensation, Hiring, ADP Payroll, Labor Relations
Education
Midway College
Associate of Arts (AA), Nursing, ADN
University of Kentucky
Bachelor of Business Administration (B.B.A.), Business Management
PHR
State of Kentucky June 2012 - August 2012
AT&T January 2012 - May 2012
Insight Communications May 2009 - January 2012
Louisville Metro Government June 2008 - April 2009
Skills
Criminal Justice, Microsoft Office, Public Speaking, Enforcement, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Research, Police, Firearms, Criminal Investigations, First Aid, Cpr Certified
Education
University of Phoenix 2010 — 2012
Bachelors Degree, Criminal JusticeAdministration
University of Phoenix 2008 — 2010
Associate Degree, Criminal Justice
Humana February 2011 - Present
Insight Communications 2009 - 2009
Hoosier Park 2007 - 2008
Hancock Bank 2006 - 2007
Zappos.com 2003 - 2006
Louisville Urban League 1999 - 2003
Skills
HRIS, Employee Relations, Performance Management, Benefits Administration, Onboarding, Employee Benefits, Applicant Tracking..., Process Improvement, Training, Recruiting, Personnel Management, Talent Acquisition, Talent Management, Human Resources, Deferred Compensation, Employee Engagement, Organizational..., Strategy, Leadership Development, Workforce Planning, Succession Planning, New Hire Orientations, Leadership, FMLA, HR Policies, Coaching, College Recruiting, Team Building, Career Counseling
Education
University of Louisville
Bachelor's of Science, Sociology
University of Phoenix
Master of Managment, Human Resource Management
West IP Communications August 2012 - Present
Insight Communications 2004 - 2009
Computer Outlet 1998 - 2002
Skills
Network Engineering, Management, Research, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Strategic Planning, System Administration, Troubleshooting, Telecommunications, Cisco Technologies, MPLS Networking, Network Administration, Routers, VoIP, MPLS, IP, WAN, Telephony, Networking, Data Center, Vendor Management
Education
University of Louisville 1996 — 1997
Liberal Arts and Sciences, General Studies and Humanities
University of Louisville