Interactive Intelligence
Industry: Telecommunications company
DescriptionInteractive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. Founded: October 1994 Headquarters: Indianapolis, Indiana, United States CEO: Donald E Brown (Apr 1995–) Number of employees: 2,000 (2016) Founders: Donald E. Brown, David Stonehouse Parent organization: Interactive Intelligence Group, Inc. Subsidiaries: Interactive Intelligence International Inc, ININ UK ltd,
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Interactive Intelligence Employees
Employee
Years
Job
Industry
Cameron Stuart Cameron Stuart's Interactive Intelligence Experience May 2014 - Present
Job Marketing Professional, Contact Center Technology Enthusiast
Industry Marketing and Advertising
Experience
Interactive Intelligence May 2014 - Present
Bluegreen Vacations April 2013 - May 2014
Kelley Automotive Group October 2011 - December 2012
The President's Challenge January 2009 - January 2010
Skills
Marketing, Lead Generation, Sales, Customer Satisfaction, Social Media Marketing, Call Centers, Customer Service, Training, Social Networking, Team Building, Email Marketing, Time Management, Resorts, Contact Management, CRM, Workforce Management, Salesforce.com, Microsoft Office, Education, Eloqua, Customer Engagement, Unified Communications, Business Process..., IBM AS/400, Computer Hardware, Cold Calling
Education
Indiana University Bloomington 2009 — 2012
Bachelor of Arts (B.A.), General Studies
Ball State University 2005 — 2009
Interactive Intelligence May 2014 - Present
Bluegreen Vacations April 2013 - May 2014
Kelley Automotive Group October 2011 - December 2012
The President's Challenge January 2009 - January 2010
Skills
Marketing, Lead Generation, Sales, Customer Satisfaction, Social Media Marketing, Call Centers, Customer Service, Training, Social Networking, Team Building, Email Marketing, Time Management, Resorts, Contact Management, CRM, Workforce Management, Salesforce.com, Microsoft Office, Education, Eloqua, Customer Engagement, Unified Communications, Business Process..., IBM AS/400, Computer Hardware, Cold Calling
Education
Indiana University Bloomington 2009 — 2012
Bachelor of Arts (B.A.), General Studies
Ball State University 2005 — 2009
Derek Clinton, MBA's Interactive Intelligence Experience February 2015 - Present
Job Project Manager Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence February 2015 - Present
Town of Brownsburg January 2015 - Present
Bank of America April 2013 - February 2015
Bank of America July 2011 - April 2013
Big Ten Network January 2010 - January 2011
Servpro Industries March 2007 - January 2011
Bank of America May 2010 - August 2010
Skills
Marketing, Brand Management, Management, Business Strategy, Customer Service, Sports, Social Media Marketing, Marketing Strategy, Marketing Communications, Advertising, Social Media, Public Relations, Sales, Event Planning, Direct Marketing, Marketing Research, Project Management, Business Analysis, Organization Skills, Team Leadership, Leadership, Microsoft Office
Education
Ball State University 2013 — 2015
Master of Business Administration (MBA), Operations Management
Purdue University - Krannert School of Management 2007 — 2011
Bachelors, Management
Interactive Intelligence February 2015 - Present
Town of Brownsburg January 2015 - Present
Bank of America April 2013 - February 2015
Bank of America July 2011 - April 2013
Big Ten Network January 2010 - January 2011
Servpro Industries March 2007 - January 2011
Bank of America May 2010 - August 2010
Skills
Marketing, Brand Management, Management, Business Strategy, Customer Service, Sports, Social Media Marketing, Marketing Strategy, Marketing Communications, Advertising, Social Media, Public Relations, Sales, Event Planning, Direct Marketing, Marketing Research, Project Management, Business Analysis, Organization Skills, Team Leadership, Leadership, Microsoft Office
Education
Ball State University 2013 — 2015
Master of Business Administration (MBA), Operations Management
Purdue University - Krannert School of Management 2007 — 2011
Bachelors, Management
Andrew DePersio's Interactive Intelligence Experience February 2015 - Present
Job Senior Implementation Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence February 2015 - Present
Interactive Intelligence June 2012 - February 2015
Oak Ridge National Laboratory June 2011 - August 2011
Skills
C#, Java, Visual Studio, Perl, SOAP, Python, C++, MySQL, MS-SQL, PostgreSQL, OpenGL, JUnit, NumPy, SciPy, Gnuplot, Fortran 95, Computational Physics, Telephony, IVR, GRXML, SQL
Education
Ball State University 2008 — 2012
BS, Computer Science, Applied Physics
Purdue University-North Central Campus 2009 — 2009
Interactive Intelligence February 2015 - Present
Interactive Intelligence June 2012 - February 2015
Oak Ridge National Laboratory June 2011 - August 2011
Skills
C#, Java, Visual Studio, Perl, SOAP, Python, C++, MySQL, MS-SQL, PostgreSQL, OpenGL, JUnit, NumPy, SciPy, Gnuplot, Fortran 95, Computational Physics, Telephony, IVR, GRXML, SQL
Education
Ball State University 2008 — 2012
BS, Computer Science, Applied Physics
Purdue University-North Central Campus 2009 — 2009
Matthew Rhea Matthew Rhea's Interactive Intelligence Experience April 2009 - October 2014
Job Senior SQL Server DBA at KAR Auction Services, Inc
Industry Information Technology and Services
Experience
KAR Auction Services, Inc October 2014 - Present
Interactive Intelligence April 2009 - October 2014
Cross and Crown Lutheran Church February 2014 - Present
Good Shepherd Lutheran Church November 2012 - February 2014
IBM April 2007 - April 2009
Conseco 2005 - 2007
Indiana Farm Bureau Insurance June 2004 - May 2005
Liberty Mutual June 1996 - June 2004
Skills
SQL Server, T-SQL, Oracle SQL, PL/SQL, Oracle, SQL, Microsoft SQL Server, Business Intelligence, XML, Database Design, Software Development, Data Warehousing, JCL, COBOL, C#, Troubleshooting, DB2, Pre-sales, Windows, Mainframe, Data Modeling, CICS, Databases, Visio, Disaster Recovery
Education
Indiana University 1991 — 1993
MM, Piano Performance
Baylor University 1987 — 1991
BM, Piano Performance
KAR Auction Services, Inc October 2014 - Present
Interactive Intelligence April 2009 - October 2014
Cross and Crown Lutheran Church February 2014 - Present
Good Shepherd Lutheran Church November 2012 - February 2014
IBM April 2007 - April 2009
Conseco 2005 - 2007
Indiana Farm Bureau Insurance June 2004 - May 2005
Liberty Mutual June 1996 - June 2004
Skills
SQL Server, T-SQL, Oracle SQL, PL/SQL, Oracle, SQL, Microsoft SQL Server, Business Intelligence, XML, Database Design, Software Development, Data Warehousing, JCL, COBOL, C#, Troubleshooting, DB2, Pre-sales, Windows, Mainframe, Data Modeling, CICS, Databases, Visio, Disaster Recovery
Education
Indiana University 1991 — 1993
MM, Piano Performance
Baylor University 1987 — 1991
BM, Piano Performance
Greg Byram's Interactive Intelligence Experience March 2015 - Present
Job Team Lead, Sr. Platform Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence March 2015 - Present
Interactive Intelligence July 2014 - Present
Interactive Intelligence November 2012 - August 2014
Interactive Intelligence May 2011 - December 2012
AIT Laboratories May 2010 - August 2010
Skills
Testing, Windows, Microsoft SQL Server, Windows Server, Troubleshooting, Network Administration, Software Development, SQL, Agile Methodologies, Test Planning, JavaScript, Node.js
Education
Ball State University 2007 — 2011
Bachelor's of Science, Computer Technology, Minor in Business
Interactive Intelligence March 2015 - Present
Interactive Intelligence July 2014 - Present
Interactive Intelligence November 2012 - August 2014
Interactive Intelligence May 2011 - December 2012
AIT Laboratories May 2010 - August 2010
Skills
Testing, Windows, Microsoft SQL Server, Windows Server, Troubleshooting, Network Administration, Software Development, SQL, Agile Methodologies, Test Planning, JavaScript, Node.js
Education
Ball State University 2007 — 2011
Bachelor's of Science, Computer Technology, Minor in Business
Brian Cate's Interactive Intelligence Experience January 2011 - Present
Job Manager, North America Service Delivery CaaS
Industry Information Technology and Services
Experience
Interactive Intelligence January 2011 - Present
Interactive Intelligence January 2010 - December 2010
Interactive Intelligence January 2009 - December 2009
Interactive Intelligence January 2008 - December 2008
Interactive Intelligence November 2006 - January 2008
Skills
Cloud Computing, VoIP, Unified Communications, Service Delivery, SIP, Call Centers, Cloud Applications, Windows, SaaS, Professional Services, ITIL, IVR, Managed Services, Vendor Management, Troubleshooting, Telecommunications
Education
Ball State University - College of Business 1997 — 2001
Management Information Systems, 2001
Interactive Intelligence January 2011 - Present
Interactive Intelligence January 2010 - December 2010
Interactive Intelligence January 2009 - December 2009
Interactive Intelligence January 2008 - December 2008
Interactive Intelligence November 2006 - January 2008
Skills
Cloud Computing, VoIP, Unified Communications, Service Delivery, SIP, Call Centers, Cloud Applications, Windows, SaaS, Professional Services, ITIL, IVR, Managed Services, Vendor Management, Troubleshooting, Telecommunications
Education
Ball State University - College of Business 1997 — 2001
Management Information Systems, 2001
Julie Anne Krumwied-Ayres's Interactive Intelligence Experience 2011 - 2013
Job .
Industry Computer Software
Experience
Interactive Intelligence 2011 - 2013
Education
Ball State University 1984 — 1989
Bachelor of Science (BS)
Zionsville Community High School
Interactive Intelligence 2011 - 2013
Education
Ball State University 1984 — 1989
Bachelor of Science (BS)
Zionsville Community High School
Joshua Morrisett's Interactive Intelligence Experience May 2014 - Present
Job Principal Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2014 - November 2014
Interactive Intelligence May 2013 - May 2014
Ball State University August 2009 - May 2013
Pizza Shack August 2005 - January 2009
Skills
Troubleshooting, Windows 7, Technical Support, Windows Server, Network Administration, Networking, Computer Hardware, Active Directory, Cisco Technologies, Windows, Servers, Microsoft Office, VMware
Education
Ball State University 2008 — 2013
Bachelor of Science (BS), Computer/Information Technology Administration and Management
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2014 - November 2014
Interactive Intelligence May 2013 - May 2014
Ball State University August 2009 - May 2013
Pizza Shack August 2005 - January 2009
Skills
Troubleshooting, Windows 7, Technical Support, Windows Server, Network Administration, Networking, Computer Hardware, Active Directory, Cisco Technologies, Windows, Servers, Microsoft Office, VMware
Education
Ball State University 2008 — 2013
Bachelor of Science (BS), Computer/Information Technology Administration and Management
Kelly Lamb's Interactive Intelligence Experience May 2012 - August 2012
Job Director of First Impressions at Gauthier Biomedical
Industry Public Relations and Communications
Experience
Gauthier Biomedical June 2015 - Present
Ball State University January 2015 - May 2015
Ball State University August 2013 - May 2015
Ball State University May 2014 - August 2014
LUNA Language Services- LUNA360.com May 2014 - July 2014
Zywave June 2013 - August 2013
Interactive Intelligence May 2012 - August 2012
The Center for Peace and Conflict Studies January 2012 - May 2012
Ball State University August 2011 - December 2011
Rockline Industries May 2011 - August 2011
Skills
Event Planning, Organizational..., Public Speaking, Interpersonal..., Public Relations, Presentations, Interviews, Microsoft Office, Team Leadership, Strategic Planning, Leadership, Salesforce.com, Time Management, Social Networking, Social Media, PowerPoint
Education
Ball State University 2011 — 2015
Master's degree, Communication with an Organizational and Professional Communication and Development focus
Ball State University 2010 — 2013
Bachelor's degree, Communication with a focus in Organizational Communication
Sheboygan North High School 2006 — 2010
Gauthier Biomedical June 2015 - Present
Ball State University January 2015 - May 2015
Ball State University August 2013 - May 2015
Ball State University May 2014 - August 2014
LUNA Language Services- LUNA360.com May 2014 - July 2014
Zywave June 2013 - August 2013
Interactive Intelligence May 2012 - August 2012
The Center for Peace and Conflict Studies January 2012 - May 2012
Ball State University August 2011 - December 2011
Rockline Industries May 2011 - August 2011
Skills
Event Planning, Organizational..., Public Speaking, Interpersonal..., Public Relations, Presentations, Interviews, Microsoft Office, Team Leadership, Strategic Planning, Leadership, Salesforce.com, Time Management, Social Networking, Social Media, PowerPoint
Education
Ball State University 2011 — 2015
Master's degree, Communication with an Organizational and Professional Communication and Development focus
Ball State University 2010 — 2013
Bachelor's degree, Communication with a focus in Organizational Communication
Sheboygan North High School 2006 — 2010
Ronald Perkins's Interactive Intelligence Experience January 2015 - April 2015
Job CPA Candidate
Industry Accounting
Experience
Interactive Intelligence January 2015 - April 2015
Progress Rail Services August 2013 - December 2013
PwC June 2013 - August 2013
Emens Auditorium September 2011 - December 2012
Walmart June 2011 - August 2011
Education
Ball State University 2010 — 2014
Bachelor's degree, Accounting, Senior
Lawrence Central 2006 — 2010
Interactive Intelligence January 2015 - April 2015
Progress Rail Services August 2013 - December 2013
PwC June 2013 - August 2013
Emens Auditorium September 2011 - December 2012
Walmart June 2011 - August 2011
Education
Ball State University 2010 — 2014
Bachelor's degree, Accounting, Senior
Lawrence Central 2006 — 2010
Mike Tester Mike Tester's Interactive Intelligence Experience March 2015 - Present
Job Business Operations Analyst at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence March 2015 - Present
Interactive Intelligence December 2012 - Present
Interactive Intelligence February 2010 - December 2012
OHL October 2009 - February 2010
Ball State University Foundation Inc March 2008 - September 2008
Firstline Security May 2007 - August 2007
Business Fellows (Eli Lilly Grant - Professor September 2006 - February 2007
Skills
French, International Travel, Customer Service, Cloud Computing, Telephony, Unified Communications, VoIP, Data Center, Salesforce.com
Education
Université de Savoie 2008 — 2009
French, Business, History
Ball State University - College of Business 2004 — 2009
Bachelors, Finance, French, International Business
Interactive Intelligence March 2015 - Present
Interactive Intelligence December 2012 - Present
Interactive Intelligence February 2010 - December 2012
OHL October 2009 - February 2010
Ball State University Foundation Inc March 2008 - September 2008
Firstline Security May 2007 - August 2007
Business Fellows (Eli Lilly Grant - Professor September 2006 - February 2007
Skills
French, International Travel, Customer Service, Cloud Computing, Telephony, Unified Communications, VoIP, Data Center, Salesforce.com
Education
Université de Savoie 2008 — 2009
French, Business, History
Ball State University - College of Business 2004 — 2009
Bachelors, Finance, French, International Business
Cory Isom's Interactive Intelligence Experience August 2015 - Present
Job Project Delivery Manager at Interactive Intelligence
Industry Management Consulting
Experience
Interactive Intelligence August 2015 - Present
Interactive Intelligence July 2015 - August 2015
Appirio October 2013 - June 2015
Interactive Intelligence September 2011 - October 2013
Blackboard March 2009 - September 2011
Ontario Systems April 2008 - December 2008
Ontario Systems June 2003 - April 2008
Skills
Business Analysis, Project Management, Consulting, Process Improvement, Microsoft SQL Server, PMP, Management, Strategy, Training, SaaS, CRM, Project Planning, Leadership, Integration, SDLC, SharePoint
Education
Ball State University 2005 — 2007
M.S., Business Administration
Ball State University - College of Business 1999 — 2003
B.S., Business Information Technology
Interactive Intelligence August 2015 - Present
Interactive Intelligence July 2015 - August 2015
Appirio October 2013 - June 2015
Interactive Intelligence September 2011 - October 2013
Blackboard March 2009 - September 2011
Ontario Systems April 2008 - December 2008
Ontario Systems June 2003 - April 2008
Skills
Business Analysis, Project Management, Consulting, Process Improvement, Microsoft SQL Server, PMP, Management, Strategy, Training, SaaS, CRM, Project Planning, Leadership, Integration, SDLC, SharePoint
Education
Ball State University 2005 — 2007
M.S., Business Administration
Ball State University - College of Business 1999 — 2003
B.S., Business Information Technology
Andrew Fields's Interactive Intelligence Experience July 2014 - Present
Job Sr Implementation Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence July 2014 - Present
Ball State University January 2014 - May 2014
Ball State University May 2013 - December 2013
Castlewall Security and Video September 2011 - August 2012
Self Employed January 2007 - August 2011
Firstline Home Security May 2006 - January 2007
Skills
Customer Service, Microsoft Office, Public Speaking, Leadership, Research, Negotiation, Sales, Networking, VoIP, Management, Public Relations, Strategic Planning, Editing, Project Management, Budgets, SQL, Troubleshooting..., SIP, Telephony, Requirements Gathering, System Integration..., User Acceptance Testing, Visio, Project Planning, Scrum, Agile Application...
Education
Ball State University 2013 — 2014
Master of Science in Information and Communication Sciences, CICS
Ball State University 2012 — 2013
BA, Information Systems
Ball State University - College of Business 2002 — 2006
Bachelor of Arts (BA), Information Systems
Interactive Intelligence July 2014 - Present
Ball State University January 2014 - May 2014
Ball State University May 2013 - December 2013
Castlewall Security and Video September 2011 - August 2012
Self Employed January 2007 - August 2011
Firstline Home Security May 2006 - January 2007
Skills
Customer Service, Microsoft Office, Public Speaking, Leadership, Research, Negotiation, Sales, Networking, VoIP, Management, Public Relations, Strategic Planning, Editing, Project Management, Budgets, SQL, Troubleshooting..., SIP, Telephony, Requirements Gathering, System Integration..., User Acceptance Testing, Visio, Project Planning, Scrum, Agile Application...
Education
Ball State University 2013 — 2014
Master of Science in Information and Communication Sciences, CICS
Ball State University 2012 — 2013
BA, Information Systems
Ball State University - College of Business 2002 — 2006
Bachelor of Arts (BA), Information Systems
Derek B. Hazelwood's Interactive Intelligence Experience December 2014 - June 2015
Job Data analyst at Genova Diagnostics
Industry Information Technology and Services
Experience
Genova Diagnostics June 2015 - Present
Interactive Intelligence December 2014 - June 2015
Interactive Intelligence August 2013 - December 2014
Butler University 2011 - 2014
Conexus Indiana May 2013 - August 2013
Butler University January 2012 - May 2013
Indiana Community Action Association January 2008 - August 2011
Skills
Microsoft Excel, Research, PowerPoint, Dreamweaver, Customer Service, WordPress, Access, Moodle, Data Analysis, Budgets, Financial Analysis, Higher Education, Technical Training, Prezi, Microsoft Word, Teaching, Financial Accounting, Managerial Finance, Health Care Systems, Financial Markets, Agile Project Management, Scrum, Sprint Planning
Education
Butler University 2011 — 2014
Bachelor's degree, Finance - Management Information Systems, 3.7 GPA
Ball State University 2001 — 2002
Marion High School
Genova Diagnostics June 2015 - Present
Interactive Intelligence December 2014 - June 2015
Interactive Intelligence August 2013 - December 2014
Butler University 2011 - 2014
Conexus Indiana May 2013 - August 2013
Butler University January 2012 - May 2013
Indiana Community Action Association January 2008 - August 2011
Skills
Microsoft Excel, Research, PowerPoint, Dreamweaver, Customer Service, WordPress, Access, Moodle, Data Analysis, Budgets, Financial Analysis, Higher Education, Technical Training, Prezi, Microsoft Word, Teaching, Financial Accounting, Managerial Finance, Health Care Systems, Financial Markets, Agile Project Management, Scrum, Sprint Planning
Education
Butler University 2011 — 2014
Bachelor's degree, Finance - Management Information Systems, 3.7 GPA
Ball State University 2001 — 2002
Marion High School
Bruce Fuhrer's Interactive Intelligence Experience May 2014 - Present
Job Account Manager
Industry Telecommunications
Experience
Interactive Intelligence May 2014 - Present
Sears Holdings Corporation August 2013 - May 2014
Finish Line November 2008 - December 2012
Finish Line November 2006 - November 2008
Finish Line November 1999 - November 2006
Finish Line May 1997 - November 1999
Skills
Retail, Merchandising, Store Management, Leadership, Store Operations, Management, Sales, Forecasting, Inventory Control, Loss Prevention, Visual Merchandising, Sales Management, Profit, Retail Sales, Hiring, District Management, Customer Service, Inventory Management, Operations Management, Strategy, Footwear, Time Management, Recruiting, Driving Results, Budgets, Income Statement, New Store Openings, Shrinkage, Apparel, Multi-unit, Selling, Sales Operations, P&L
Education
Ball State University - College of Business 1988 — 1992
BS, Small Business and Entrepreneurship
Interactive Intelligence May 2014 - Present
Sears Holdings Corporation August 2013 - May 2014
Finish Line November 2008 - December 2012
Finish Line November 2006 - November 2008
Finish Line November 1999 - November 2006
Finish Line May 1997 - November 1999
Skills
Retail, Merchandising, Store Management, Leadership, Store Operations, Management, Sales, Forecasting, Inventory Control, Loss Prevention, Visual Merchandising, Sales Management, Profit, Retail Sales, Hiring, District Management, Customer Service, Inventory Management, Operations Management, Strategy, Footwear, Time Management, Recruiting, Driving Results, Budgets, Income Statement, New Store Openings, Shrinkage, Apparel, Multi-unit, Selling, Sales Operations, P&L
Education
Ball State University - College of Business 1988 — 1992
BS, Small Business and Entrepreneurship
Kyle Kuntz's Interactive Intelligence Experience January 2015 - Present
Job Manager, Sales Intelligence at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence January 2015 - Present
Interactive Intelligence January 2014 - January 2015
Interactive Intelligence January 2013 - January 2014
Hunt Construction Group August 2011 - December 2012
Ball State University August 2009 - July 2010
Skills
Business Development, Program Management, Sales Coordination, Deal Structures, Business Process..., Cloud Computing, Unified Communications, Contact Centers, Business Process..., Intrapreneurship, Business Planning, Entrepreneurship, Microsoft Office, Customer Service, Project Management, Project Planning, Leadership, Strategy, Marketing, Public Speaking, PowerPoint, Team Leadership, Sales
Education
Ball State University 2010 — 2011
Masters, Business Administration and Management, General
Ball State University - College of Business 2005 — 2010
BA, Entrepreneurship
vandalia-butler
Interactive Intelligence January 2015 - Present
Interactive Intelligence January 2014 - January 2015
Interactive Intelligence January 2013 - January 2014
Hunt Construction Group August 2011 - December 2012
Ball State University August 2009 - July 2010
Skills
Business Development, Program Management, Sales Coordination, Deal Structures, Business Process..., Cloud Computing, Unified Communications, Contact Centers, Business Process..., Intrapreneurship, Business Planning, Entrepreneurship, Microsoft Office, Customer Service, Project Management, Project Planning, Leadership, Strategy, Marketing, Public Speaking, PowerPoint, Team Leadership, Sales
Education
Ball State University 2010 — 2011
Masters, Business Administration and Management, General
Ball State University - College of Business 2005 — 2010
BA, Entrepreneurship
vandalia-butler
Nichole Kisor's Interactive Intelligence Experience May 2015 - Present
Job Technical Team Manager at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence May 2015 - Present
Interactive Intelligence August 2014 - May 2015
Interactive Intelligence August 2013 - August 2014
Interactive Intelligence August 2012 - August 2013
Ball State University August 2011 - July 2012
ISOM Department, Ball State University August 2010 - May 2011
Indianapolis Zoo March 2010 - April 2011
Alternative Spring Break March 2008 - March 2008
Skills
Research, Troubleshooting, Microsoft Office, Social Media, PowerPoint, Wordpress, Ubuntu Linux, Routing Protocols, Router Configuration, LAN Switching, Network Design, Network Administration, Project Management, Computer Forensics, Microsoft SQL Server, Windows Server, SIP, T.38, VoIP
Education
Ball State University 2011 — 2012
MS, Information and Communication Sciences
Ball State University 2007 — 2011
Bachelor, Science; Information Systems
Indiana State UniversityTerre 2007 — 2008
Bachelor of Arts, History
Interactive Intelligence May 2015 - Present
Interactive Intelligence August 2014 - May 2015
Interactive Intelligence August 2013 - August 2014
Interactive Intelligence August 2012 - August 2013
Ball State University August 2011 - July 2012
ISOM Department, Ball State University August 2010 - May 2011
Indianapolis Zoo March 2010 - April 2011
Alternative Spring Break March 2008 - March 2008
Skills
Research, Troubleshooting, Microsoft Office, Social Media, PowerPoint, Wordpress, Ubuntu Linux, Routing Protocols, Router Configuration, LAN Switching, Network Design, Network Administration, Project Management, Computer Forensics, Microsoft SQL Server, Windows Server, SIP, T.38, VoIP
Education
Ball State University 2011 — 2012
MS, Information and Communication Sciences
Ball State University 2007 — 2011
Bachelor, Science; Information Systems
Indiana State UniversityTerre 2007 — 2008
Bachelor of Arts, History
Ritch Caudill's Interactive Intelligence Experience November 2014 - Present
Job Regional Channel Manager at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence November 2014 - Present
Interactive Intelligence August 2012 - December 2014
Avaya May 2011 - June 2012
USA Swimming June 2009 - May 2012
Accenture January 2010 - April 2011
Greater Columbus Swimming Team February 2010 - March 2011
Ball State University October 2008 - March 2010
Ball State University August 2008 - July 2009
USA Swimming June 2006 - August 2008
Caudill Enterprises May 2002 - June 2006
Skills
Event Management, Marketing, Social Media, Coaching, Sales, Project Management, CRM, Cloud Computing, SAP, Public Relations, Avaya, Salesforce.com, Sales Engineering, Swimming, Sports, Promotions, Community Engagement, Athletics, Consulting, Special Events..., Construction Management, Channel Partners, Channel Account...
Education
Ball State University 2008 — 2009
M.S., Information and Communication Sciences
Ball State University 2002 — 2006
B.S., Sports Administration
Interactive Intelligence November 2014 - Present
Interactive Intelligence August 2012 - December 2014
Avaya May 2011 - June 2012
USA Swimming June 2009 - May 2012
Accenture January 2010 - April 2011
Greater Columbus Swimming Team February 2010 - March 2011
Ball State University October 2008 - March 2010
Ball State University August 2008 - July 2009
USA Swimming June 2006 - August 2008
Caudill Enterprises May 2002 - June 2006
Skills
Event Management, Marketing, Social Media, Coaching, Sales, Project Management, CRM, Cloud Computing, SAP, Public Relations, Avaya, Salesforce.com, Sales Engineering, Swimming, Sports, Promotions, Community Engagement, Athletics, Consulting, Special Events..., Construction Management, Channel Partners, Channel Account...
Education
Ball State University 2008 — 2009
M.S., Information and Communication Sciences
Ball State University 2002 — 2006
B.S., Sports Administration
Keith Stambaugh's Interactive Intelligence Experience May 2014 - August 2014
Job Senior Engineer at Apparatus Infrastructure Services, a Virtusa company
Industry Information Technology and Services
Experience
Apparatus Infrastructure Services, a Virtusa company June 2015 - Present
Airwave Networks August 2013 - April 2015
Interactive Intelligence May 2014 - August 2014
Ball State University January 2012 - May 2014
Electronic Strategies, Inc April 2012 - August 2012
Skills
Cisco IOS, CCNA, Windows Server, Windows 7, Cisco Routers, CompTIA A+ Certification, Cisco Technologies, VMware, VoIP, Data Center, Cisco Networking, Virtualization, Troubleshooting, Network Administration, TCP/IP, Network Infrastructure, VLAN, Hyper-V, Networking, CompTIA A+, VMware ESX, Juniper Technologies, F5 BigIP
Education
Ball State University 2011 — 2015
Bachelor's Degree, Information Technology and Networking with Business Minor, 3.0 GPA
Heartland Vocational Career Center 2010 — 2011
Cisco Networking / Computer Programming, 96% A+
Huntington North 2007 — 2011
High School, General Education / Computer Technology
Apparatus Infrastructure Services, a Virtusa company June 2015 - Present
Airwave Networks August 2013 - April 2015
Interactive Intelligence May 2014 - August 2014
Ball State University January 2012 - May 2014
Electronic Strategies, Inc April 2012 - August 2012
Skills
Cisco IOS, CCNA, Windows Server, Windows 7, Cisco Routers, CompTIA A+ Certification, Cisco Technologies, VMware, VoIP, Data Center, Cisco Networking, Virtualization, Troubleshooting, Network Administration, TCP/IP, Network Infrastructure, VLAN, Hyper-V, Networking, CompTIA A+, VMware ESX, Juniper Technologies, F5 BigIP
Education
Ball State University 2011 — 2015
Bachelor's Degree, Information Technology and Networking with Business Minor, 3.0 GPA
Heartland Vocational Career Center 2010 — 2011
Cisco Networking / Computer Programming, 96% A+
Huntington North 2007 — 2011
High School, General Education / Computer Technology
Carrie Erratt Carrie Erratt's Interactive Intelligence Experience May 2015 - Present
Job Employee Expense Coordinator at Interactive Intelligence
Industry Financial Services
Experience
Interactive Intelligence May 2015 - Present
Alfa Laval July 2014 - February 2015
Alfa Laval February 2011 - July 2014
Alfa Laval November 2012 - December 2013
Alfa Laval November 2006 - February 2011
Aerotek October 2005 - June 2006
Group RCI October 2003 - September 2005
Signature Inn June 2003 - October 2003
American Language Academy September 2001 - January 2003
Skills
Customer Service, Process Improvement, Cross-functional Team..., Problem Solving, Management, Six Sigma Green Belt, MBA, Six Sigma, Sales, Project Management, Continuous Improvement, Supply Chain Management, Team Leadership, Lean Manufacturing, Manufacturing, Customer Oriented, Training, Logistics, Supply Chain, Operations Management, Business Strategy, Change Management
Education
University of Phoenix-Indianapolis Campus 2007 — 2009
Master of Business Administration (MBA)
Ball State University 1999 — 2003
Bachelor of Arts (BA), Geography: Travel and Tourism
Interactive Intelligence May 2015 - Present
Alfa Laval July 2014 - February 2015
Alfa Laval February 2011 - July 2014
Alfa Laval November 2012 - December 2013
Alfa Laval November 2006 - February 2011
Aerotek October 2005 - June 2006
Group RCI October 2003 - September 2005
Signature Inn June 2003 - October 2003
American Language Academy September 2001 - January 2003
Skills
Customer Service, Process Improvement, Cross-functional Team..., Problem Solving, Management, Six Sigma Green Belt, MBA, Six Sigma, Sales, Project Management, Continuous Improvement, Supply Chain Management, Team Leadership, Lean Manufacturing, Manufacturing, Customer Oriented, Training, Logistics, Supply Chain, Operations Management, Business Strategy, Change Management
Education
University of Phoenix-Indianapolis Campus 2007 — 2009
Master of Business Administration (MBA)
Ball State University 1999 — 2003
Bachelor of Arts (BA), Geography: Travel and Tourism
Steffan Byrne's Interactive Intelligence Experience May 2015 - Present
Job Software Engineer, Test at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2015 - Present
Interactive Intelligence February 2014 - Present
Ball State University August 2013 - December 2013
Skills
Computer Science, Java, Programming, C#, Scrum, Eclipse, Selenium WebDriver, HTML, Amazon Web Services..., Test Driven Development, CSS
Education
Ball State University 2009 — 2013
Bachelor of Arts, Computer Science
Ball State University 2009 — 2013
Bachelor of Arts, Japanese
Interactive Intelligence May 2015 - Present
Interactive Intelligence February 2014 - Present
Ball State University August 2013 - December 2013
Skills
Computer Science, Java, Programming, C#, Scrum, Eclipse, Selenium WebDriver, HTML, Amazon Web Services..., Test Driven Development, CSS
Education
Ball State University 2009 — 2013
Bachelor of Arts, Computer Science
Ball State University 2009 — 2013
Bachelor of Arts, Japanese
William Shane Brunson's Interactive Intelligence Experience May 2013 - August 2013
Job Frontend Web Developer at Ford Motor Company
Industry Information Technology and Services
Experience
Ford Motor Company August 2015 - Present
Ford Motor Company September 2014 - July 2015
Center for Information and Communication Sciences August 2013 - July 2014
Interactive Intelligence May 2013 - August 2013
Ball State University April 2012 - May 2013
Ball State University - Computer Technology Student Organization (CTSO) September 2011 - May 2013
Skills
Troubleshooting, Networking, Project Management, Linux, Windows Server, Windows, Microsoft Office, Hardware, Cisco IOS, TCP/IP, Hyper-V, Virtualization, Security, Microsoft Office Suite, Powershell, Group Leadership, Windows OS, ImageX, PowerPoint, Customer Service, Public Speaking, Active Directory, Leadership
Education
Ball State University
Master of Science (MS), Information and Communication Sciences
Ball State University 2009 — 2013
Bachelor of Science (B.S.), Computer Technology
Ford Motor Company August 2015 - Present
Ford Motor Company September 2014 - July 2015
Center for Information and Communication Sciences August 2013 - July 2014
Interactive Intelligence May 2013 - August 2013
Ball State University April 2012 - May 2013
Ball State University - Computer Technology Student Organization (CTSO) September 2011 - May 2013
Skills
Troubleshooting, Networking, Project Management, Linux, Windows Server, Windows, Microsoft Office, Hardware, Cisco IOS, TCP/IP, Hyper-V, Virtualization, Security, Microsoft Office Suite, Powershell, Group Leadership, Windows OS, ImageX, PowerPoint, Customer Service, Public Speaking, Active Directory, Leadership
Education
Ball State University
Master of Science (MS), Information and Communication Sciences
Ball State University 2009 — 2013
Bachelor of Science (B.S.), Computer Technology
Richard Wayman Richard Wayman's Interactive Intelligence Experience February 2015 - Present
Job Sr. VoIP Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence February 2015 - Present
Interactive Intelligence December 2013 - February 2015
Ontario Systems August 2012 - December 2013
Ball State University August 2011 - July 2012
Menard Inc. September 2008 - July 2011
RadioShack September 2005 - September 2008
Skills
Project Management, Internetworking, MS Project, Team Management, Leadership, Microsoft Office, Research, Teamwork, Training, Strategic Planning, Sales, Troubleshooting, Time Management, Integration, Analysis, Budgets, Market Research, Customer Service, Marketing, Team Leadership, Data Analysis, Management, Cloud Computing
Education
Ball State University 2011 — 2012
Master of Science (M.S.), Information and Communication Sciences
Mount Vernon Nazarene University 2006 — 2008
Bachelor of Science (B.S.), Management, International Business
Messiah College 2007 — 2007
International Business Institute
Southern Nazarene University 2004 — 2006
Business Administration, Psychology
Interactive Intelligence February 2015 - Present
Interactive Intelligence December 2013 - February 2015
Ontario Systems August 2012 - December 2013
Ball State University August 2011 - July 2012
Menard Inc. September 2008 - July 2011
RadioShack September 2005 - September 2008
Skills
Project Management, Internetworking, MS Project, Team Management, Leadership, Microsoft Office, Research, Teamwork, Training, Strategic Planning, Sales, Troubleshooting, Time Management, Integration, Analysis, Budgets, Market Research, Customer Service, Marketing, Team Leadership, Data Analysis, Management, Cloud Computing
Education
Ball State University 2011 — 2012
Master of Science (M.S.), Information and Communication Sciences
Mount Vernon Nazarene University 2006 — 2008
Bachelor of Science (B.S.), Management, International Business
Messiah College 2007 — 2007
International Business Institute
Southern Nazarene University 2004 — 2006
Business Administration, Psychology
Joseph Ciuffo Joseph Ciuffo's Interactive Intelligence Experience January 2015 - Present
Job System Engineer at Interactive Intelligence
Industry Higher Education
Experience
Interactive Intelligence January 2015 - Present
Ball State University May 2013 - December 2014
The Arsenal LLC January 2014 - January 2014
Ball State Recreation Services July 2011 - June 2013
Rowan University September 2010 - July 2011
Comcast-Spectacor January 2010 - May 2010
Public Works April 2004 - January 2009
Skills
Adobe Creative Suite, Cisco Digital Media..., Google Analytics, Final Cut Pro, Event Planning, Social Media Marketing, Social Networking, Public Speaking, Marketing, Event Management, Microsoft Office, Marketing Communications, Fundraising, SPSS, Advertising, Research, Customer Service, Illustrator, InDesign, Management, Team Leadership
Education
Ball State University
Master of Science (M.S.), Information and Communication Sciences
Ball State University 2011 — 2013
Master of Science (M.S.), Sport Management
Rowan University 2007 — 2011
Bachelor of Science, Marketing; Spanish; International Studies
Interactive Intelligence January 2015 - Present
Ball State University May 2013 - December 2014
The Arsenal LLC January 2014 - January 2014
Ball State Recreation Services July 2011 - June 2013
Rowan University September 2010 - July 2011
Comcast-Spectacor January 2010 - May 2010
Public Works April 2004 - January 2009
Skills
Adobe Creative Suite, Cisco Digital Media..., Google Analytics, Final Cut Pro, Event Planning, Social Media Marketing, Social Networking, Public Speaking, Marketing, Event Management, Microsoft Office, Marketing Communications, Fundraising, SPSS, Advertising, Research, Customer Service, Illustrator, InDesign, Management, Team Leadership
Education
Ball State University
Master of Science (M.S.), Information and Communication Sciences
Ball State University 2011 — 2013
Master of Science (M.S.), Sport Management
Rowan University 2007 — 2011
Bachelor of Science, Marketing; Spanish; International Studies
Kimberly Tiesch's Interactive Intelligence Experience January 2011 - April 2011
Job Senior Financial Analyst at CNO Financial Group
Industry Insurance
Experience
CNO Financial Group December 2013 - Present
CNO Financial Group May 2011 - December 2013
Interactive Intelligence January 2011 - April 2011
Lincoln Financial Group May 2010 - August 2010
Rivar's August 2009 - December 2009
Skills
Financial Reporting, Statutory Accounting, Microsoft Office, Microsoft Excel, Wings, Oracle Applications, Oracle E-Business Suite, Life Insurance, PowerPoint, Customer Service, Internal Audit, Time Management, Financial Analysis, Leadership, Public Speaking, Accounting, Teamwork, Auditing, Analysis, Sarbanes-Oxley Act, Research
Education
Ball State University 2007 — 2011
Bachelor’s Degree, Accounting, Risk Management & Insurance, 3.6/4.1
Northridge High School 2003 — 2007
Indiana Academic Honors Diploma
CNO Financial Group December 2013 - Present
CNO Financial Group May 2011 - December 2013
Interactive Intelligence January 2011 - April 2011
Lincoln Financial Group May 2010 - August 2010
Rivar's August 2009 - December 2009
Skills
Financial Reporting, Statutory Accounting, Microsoft Office, Microsoft Excel, Wings, Oracle Applications, Oracle E-Business Suite, Life Insurance, PowerPoint, Customer Service, Internal Audit, Time Management, Financial Analysis, Leadership, Public Speaking, Accounting, Teamwork, Auditing, Analysis, Sarbanes-Oxley Act, Research
Education
Ball State University 2007 — 2011
Bachelor’s Degree, Accounting, Risk Management & Insurance, 3.6/4.1
Northridge High School 2003 — 2007
Indiana Academic Honors Diploma
Ben Sample's Interactive Intelligence Experience May 2013 - Present
Job Software Support Engineer at Interactive Intelligence
Industry Defense & Space
Experience
Interactive Intelligence May 2013 - Present
Raytheon Technical Services Company May 2008 - May 2013
Astronautics Corporation of America 2007 - 2008
Skills
Software Engineering, C++, Software Development, Linux, C, Software Design, Python, C#, XML, Java, Visual Studio, SQL
Education
Indiana University-Purdue University at Indianapolis 2010 — 2015
Ball State University 2002 — 2007
BS, Computer Science
Interactive Intelligence May 2013 - Present
Raytheon Technical Services Company May 2008 - May 2013
Astronautics Corporation of America 2007 - 2008
Skills
Software Engineering, C++, Software Development, Linux, C, Software Design, Python, C#, XML, Java, Visual Studio, SQL
Education
Indiana University-Purdue University at Indianapolis 2010 — 2015
Ball State University 2002 — 2007
BS, Computer Science
Brendon Newell's Interactive Intelligence Experience June 2013 - Present
Job Strategic Team Lead at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence June 2013 - Present
Indiana Air National Guard February 2008 - Present
Ball State University September 2009 - May 2013
Skills
Troubleshooting, Security, Computer Hardware, Information Assurance, System Administration, Active DoD Secret..., Military, Computer Maintenance, Software Documentation, Information Technology, Networking, Windows, Government, Air Force, Windows 7, Leadership, Team Leadership, Project Management, Network Security, SDLC, Databases, Technical Support, Hardware
Education
Ball State University 2009 — 2013
Bachelor of Science (BS), Information Systems, College of Business
Interactive Intelligence June 2013 - Present
Indiana Air National Guard February 2008 - Present
Ball State University September 2009 - May 2013
Skills
Troubleshooting, Security, Computer Hardware, Information Assurance, System Administration, Active DoD Secret..., Military, Computer Maintenance, Software Documentation, Information Technology, Networking, Windows, Government, Air Force, Windows 7, Leadership, Team Leadership, Project Management, Network Security, SDLC, Databases, Technical Support, Hardware
Education
Ball State University 2009 — 2013
Bachelor of Science (BS), Information Systems, College of Business
Jacob Roth's Interactive Intelligence Experience October 2013 - Present
Job at
Industry Information Technology and Services
Experience
NACR November 2014 - Present
Interactive Intelligence October 2013 - Present
Interactive Intelligence May 2012 - September 2013
Ball State University August 2009 - November 2009
Wes-Del Middle School November 2007 - January 2009
Target November 2005 - August 2006
Skills
Microsoft Office, Customer Service, Customer Satisfaction, RFP preparation, ADA compliance, Administration, Team Building, Team Leadership, Teamwork, Educational Leadership, Situational Leadership, Unified Communications, Business Communications, Technology..., Technology Planning
Education
Ball State University 2011 — 2012
Master of Science, Information and Communication Sciences
Ball State University 2004 — 2009
Bachelor of Science, Sport Administration
Mooresville High School 2000 — 2004
High School Diploma
NACR November 2014 - Present
Interactive Intelligence October 2013 - Present
Interactive Intelligence May 2012 - September 2013
Ball State University August 2009 - November 2009
Wes-Del Middle School November 2007 - January 2009
Target November 2005 - August 2006
Skills
Microsoft Office, Customer Service, Customer Satisfaction, RFP preparation, ADA compliance, Administration, Team Building, Team Leadership, Teamwork, Educational Leadership, Situational Leadership, Unified Communications, Business Communications, Technology..., Technology Planning
Education
Ball State University 2011 — 2012
Master of Science, Information and Communication Sciences
Ball State University 2004 — 2009
Bachelor of Science, Sport Administration
Mooresville High School 2000 — 2004
High School Diploma
Daniel Zawadzki Daniel Zawadzki's Interactive Intelligence Experience 2003 - 2007
Job Unified Communications Consulting Engineer at Meridian IT Inc.
Industry Information Technology and Services
Experience
Meridian IT Inc. October 2014 - Present
Outerwall August 2009 - September 2014
Adapt Telephony Services, LLC 2008 - 2009
Avtex Solutions, LLC 2006 - 2008
Interactive Intelligence 2003 - 2007
Interactive Intelligence 2000 - 2007
Skills
IVR, VoIP, Unified Communications, Telephony, Call Centers, Telecommunications, WAN, ACD, Cisco Technologies, Contact Centers, Cloud Computing, Wireless, Cisco Call Manager, VPN, Vendor Management, Windows Server, Microsoft Exchange, Troubleshooting, SIP, Switches, Disaster Recovery, TCP/IP, Data Center, Network Architecture, Cisco IOS, Servers, Cisco Nexus, Active Directory, LAN-WAN, Virtualization, VMware, Technical Support, Firewalls, Network Design, Network Security, Juniper, IIS, Windows XP, Networking
Education
Ball State University 1994 — 1996
MIS
James Madison University 1992 — 1993
MIS
Virginia Military Institute 1989 — 1991
Computer Science
Meridian IT Inc. October 2014 - Present
Outerwall August 2009 - September 2014
Adapt Telephony Services, LLC 2008 - 2009
Avtex Solutions, LLC 2006 - 2008
Interactive Intelligence 2003 - 2007
Interactive Intelligence 2000 - 2007
Skills
IVR, VoIP, Unified Communications, Telephony, Call Centers, Telecommunications, WAN, ACD, Cisco Technologies, Contact Centers, Cloud Computing, Wireless, Cisco Call Manager, VPN, Vendor Management, Windows Server, Microsoft Exchange, Troubleshooting, SIP, Switches, Disaster Recovery, TCP/IP, Data Center, Network Architecture, Cisco IOS, Servers, Cisco Nexus, Active Directory, LAN-WAN, Virtualization, VMware, Technical Support, Firewalls, Network Design, Network Security, Juniper, IIS, Windows XP, Networking
Education
Ball State University 1994 — 1996
MIS
James Madison University 1992 — 1993
MIS
Virginia Military Institute 1989 — 1991
Computer Science
Christopher Dibble II's Interactive Intelligence Experience February 2015 - Present
Job Software Engineer, Team Lead at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence February 2015 - Present
Interactive Intelligence June 2014 - Present
Interactive Intelligence May 2013 - Present
Interactive Intelligence May 2012 - May 2013
Ball State University February 2011 - December 2011
Logansport Memorial Hospital January 2009 - May 2009
Skills
Java, C#, Agile Application..., Object Oriented Design, Distributed Version..., Unity3D, MonoDevelop, Programming, Windows, Linux, Computer Science, Troubleshooting, Testing, HTML, CSS
Education
Ball State University 2009 — 2013
B.S. summa cum laude, Computer Science, 3.97
Interactive Intelligence February 2015 - Present
Interactive Intelligence June 2014 - Present
Interactive Intelligence May 2013 - Present
Interactive Intelligence May 2012 - May 2013
Ball State University February 2011 - December 2011
Logansport Memorial Hospital January 2009 - May 2009
Skills
Java, C#, Agile Application..., Object Oriented Design, Distributed Version..., Unity3D, MonoDevelop, Programming, Windows, Linux, Computer Science, Troubleshooting, Testing, HTML, CSS
Education
Ball State University 2009 — 2013
B.S. summa cum laude, Computer Science, 3.97
Aymane Nadi Aymane Nadi's Interactive Intelligence Experience June 2015 - Present
Job Principal Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Interactive Intelligence August 2014 - June 2015
Interactive Intelligence August 2013 - August 2014
Center for Information and Communication Sciences December 2012 - July 2013
Center for Information and Communication Sciences, Ball State University August 2012 - July 2013
Applied Research Institute, Ball State University August 2012 - July 2013
Groupe Regards August 2011 - June 2012
TELECOM Bretagne April 2011 - July 2011
Telecom Bretagne January 2011 - July 2011
Telecom Bretagne January 2011 - July 2011
Skills
Research, Social Media, HTML, Java, Project Management, Cisco Technologies, SQL, TCP/IP, Teamwork, C, English, Software Project..., Software Development, CCNA, Flex, JavaScript, VoIP, PHP, VMware, .NET, LAN-WAN, MPLS, Windows, Microsoft Office, Databases, XML, MySQL
Education
Ball State University 2012 — 2013
Master's candidate in Information and Communication Sciences, IT Management, Leadership, Network Design, IT Regulatory
Ecole nationale supérieure des Télécommunications de Bretagne / ENST Bretagne 2009 — 2013
Master of Science in Telecommunication Engineering, Computer Science, Network Engineering, Signal Processing, Physics, IT Management
Mohamed V Technical College, Beni Mellal, Morocco 2007 — 2009
Preparatory classes, Mathematics and Physics option
Interactive Intelligence June 2015 - Present
Interactive Intelligence August 2014 - June 2015
Interactive Intelligence August 2013 - August 2014
Center for Information and Communication Sciences December 2012 - July 2013
Center for Information and Communication Sciences, Ball State University August 2012 - July 2013
Applied Research Institute, Ball State University August 2012 - July 2013
Groupe Regards August 2011 - June 2012
TELECOM Bretagne April 2011 - July 2011
Telecom Bretagne January 2011 - July 2011
Telecom Bretagne January 2011 - July 2011
Skills
Research, Social Media, HTML, Java, Project Management, Cisco Technologies, SQL, TCP/IP, Teamwork, C, English, Software Project..., Software Development, CCNA, Flex, JavaScript, VoIP, PHP, VMware, .NET, LAN-WAN, MPLS, Windows, Microsoft Office, Databases, XML, MySQL
Education
Ball State University 2012 — 2013
Master's candidate in Information and Communication Sciences, IT Management, Leadership, Network Design, IT Regulatory
Ecole nationale supérieure des Télécommunications de Bretagne / ENST Bretagne 2009 — 2013
Master of Science in Telecommunication Engineering, Computer Science, Network Engineering, Signal Processing, Physics, IT Management
Mohamed V Technical College, Beni Mellal, Morocco 2007 — 2009
Preparatory classes, Mathematics and Physics option
Chris Fivecoate's Interactive Intelligence Experience March 2014 - Present
Job Software Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence March 2014 - Present
Gaia Interactive April 2012 - February 2014
Gaia Interactive June 2011 - April 2012
Target August 2008 - May 2011
Skills
MySQL, CSS, PHP, Front-end, Git, JavaScript, Web Development, jQuery, Android, REST, HTML, Java, Front-end Engineering, HTML 5, CSS3, AngularJS, AJAX, Scrum, Bootstrap, User Interface, Perforce, Memcached, SQL, Back-end, Back-end Programming, Subversion, KnockoutJS
Education
Ball State University 2007 — 2011
Bachelor's degree, Computer Science
Noblesville High School 2003 — 2007
Interactive Intelligence March 2014 - Present
Gaia Interactive April 2012 - February 2014
Gaia Interactive June 2011 - April 2012
Target August 2008 - May 2011
Skills
MySQL, CSS, PHP, Front-end, Git, JavaScript, Web Development, jQuery, Android, REST, HTML, Java, Front-end Engineering, HTML 5, CSS3, AngularJS, AJAX, Scrum, Bootstrap, User Interface, Perforce, Memcached, SQL, Back-end, Back-end Programming, Subversion, KnockoutJS
Education
Ball State University 2007 — 2011
Bachelor's degree, Computer Science
Noblesville High School 2003 — 2007
Andrew Kruse, PHR's Interactive Intelligence Experience June 2014 - Present
Job Human Resources Partner at Interactive Intelligence
Industry Human Resources
Experience
Interactive Intelligence June 2014 - Present
Altronic, LLC - A member of the Hoerbiger Group December 2012 - May 2014
Mikouis Enterprises, Inc. March 2007 - December 2012
NBC33 WISE 2000 - 2003
Skills
Healthcare, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Research, Healthcare Management, Public Speaking, Organizational..., Employee Relations, Recruiting, Process Improvement, Change Management, Performance Management, Human Resources, Management
Education
Ball State University
Bachelor of Arts (B.A.), Telecommunications - Sales & Management
Interactive Intelligence June 2014 - Present
Altronic, LLC - A member of the Hoerbiger Group December 2012 - May 2014
Mikouis Enterprises, Inc. March 2007 - December 2012
NBC33 WISE 2000 - 2003
Skills
Healthcare, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Research, Healthcare Management, Public Speaking, Organizational..., Employee Relations, Recruiting, Process Improvement, Change Management, Performance Management, Human Resources, Management
Education
Ball State University
Bachelor of Arts (B.A.), Telecommunications - Sales & Management
Maggie Carter's Interactive Intelligence Experience May 2014 - Present
Job Student Programs, Program Manager at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2013 - May 2014
Interactive Intelligence May 2012 - May 2013
Roche Diagnostics May 2011 - August 2011
The Monon Community Center May 2007 - August 2010
Skills
Corporate Communications, Interviews, Public Relations, Event Planning, Social Media, Interpersonal..., Presentation Development, Microsoft Office, University Recruitment, Communication Skills, Speech, Management, Employee Relations, Communication
Education
Ball State University 2009 — 2013
Bachelor of Arts, Organizational Communications
Westfield High School 2006 — 2009
Academic Honors Diploma
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2013 - May 2014
Interactive Intelligence May 2012 - May 2013
Roche Diagnostics May 2011 - August 2011
The Monon Community Center May 2007 - August 2010
Skills
Corporate Communications, Interviews, Public Relations, Event Planning, Social Media, Interpersonal..., Presentation Development, Microsoft Office, University Recruitment, Communication Skills, Speech, Management, Employee Relations, Communication
Education
Ball State University 2009 — 2013
Bachelor of Arts, Organizational Communications
Westfield High School 2006 — 2009
Academic Honors Diploma
Joy Sobey's Interactive Intelligence Experience May 2014 - August 2014
Job Graduate Assistant at Ball State University
Industry Information Technology and Services
Experience
Ball State University August 2015 - Present
Google May 2015 - August 2015
Ball State University November 2012 - May 2015
Interactive Intelligence May 2014 - August 2014
The Ball State Daily News September 2011 - May 2013
BASF May 2012 - August 2012
Ball Bearings Online September 2011 - May 2012
Blue Mountain Ski Area 2008 - 2010
Skills
Technical Support, LAN/WAN Configuration, Project Management, System Administration, Interpersonal..., Basic programming, InDesign, Troubleshooting, Microsoft Office, Networking, Windows 7, Industrial Electronics, Computer Architecture, Photoshop, Network Security, Linux System..., Mac, Computer Hardware, Web Programming, Discrete Structures, HTML, Technical Writing, Illustrator, Eclipse
Education
Ball State University 2015 — 2016
Master’s Degree, Communication and Information Sciences
Ball State University 2011 — 2015
Bachelor of Science (B.S.), Major: Computer Technology, Minor: Computer Science, Business Administration, 3.98 GPA
Easton Area High School 2008 — 2011
3.85/4.00
Ball State University August 2015 - Present
Google May 2015 - August 2015
Ball State University November 2012 - May 2015
Interactive Intelligence May 2014 - August 2014
The Ball State Daily News September 2011 - May 2013
BASF May 2012 - August 2012
Ball Bearings Online September 2011 - May 2012
Blue Mountain Ski Area 2008 - 2010
Skills
Technical Support, LAN/WAN Configuration, Project Management, System Administration, Interpersonal..., Basic programming, InDesign, Troubleshooting, Microsoft Office, Networking, Windows 7, Industrial Electronics, Computer Architecture, Photoshop, Network Security, Linux System..., Mac, Computer Hardware, Web Programming, Discrete Structures, HTML, Technical Writing, Illustrator, Eclipse
Education
Ball State University 2015 — 2016
Master’s Degree, Communication and Information Sciences
Ball State University 2011 — 2015
Bachelor of Science (B.S.), Major: Computer Technology, Minor: Computer Science, Business Administration, 3.98 GPA
Easton Area High School 2008 — 2011
3.85/4.00
Erika Hess's Interactive Intelligence Experience November 2013 - Present
Job Senior System Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence November 2013 - Present
Drum Corps International June 2013 - October 2013
Ball State University January 2012 - May 2013
Aviva Stadium May 2012 - July 2012
Ball State University January 2011 - May 2012
Minnetrista Cultural Center February 2012 - February 2012
Indiana Farm Bureau Insurance May 2011 - August 2011
Pearson Education May 2010 - August 2010
AMC Theatres July 2007 - August 2010
Skills
Microsoft Office, Customer Service, Event Planning, Teamwork, Leadership, Public Speaking, Time Management, Sales, PowerPoint, Microsoft Excel, Microsoft Word, Management
Education
Ball State University 2009 — 2013
Bachelor of Science (BS), Information Systems
Interactive Intelligence November 2013 - Present
Drum Corps International June 2013 - October 2013
Ball State University January 2012 - May 2013
Aviva Stadium May 2012 - July 2012
Ball State University January 2011 - May 2012
Minnetrista Cultural Center February 2012 - February 2012
Indiana Farm Bureau Insurance May 2011 - August 2011
Pearson Education May 2010 - August 2010
AMC Theatres July 2007 - August 2010
Skills
Microsoft Office, Customer Service, Event Planning, Teamwork, Leadership, Public Speaking, Time Management, Sales, PowerPoint, Microsoft Excel, Microsoft Word, Management
Education
Ball State University 2009 — 2013
Bachelor of Science (BS), Information Systems
Josh Pharis's Interactive Intelligence Experience January 2015 - Present
Job Senior Application Developer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence January 2015 - Present
Interactive Intelligence January 2014 - Present
Flexware Innovation August 2013 - December 2013
Roche Diagnostics May 2013 - August 2013
Flexware Innovation May 2012 - May 2013
Shelby Supply Printing June 2011 - August 2011
Knauf Insulation August 2009 - October 2010
Skills
C, C++, Java, Digital Logic, Digital Design, Matlab, Adobe Creative Suite, Programming, Problem Solving, AutoCAD, VHDL, Xilinx ISE, Microprocessors, Logic Design, 68HC12, CodeWarrior, FPGA, Assembly Language, PIC18, Digital Image Processing, Digital Signal..., Embedded Systems, Operating Systems, Microsoft Visual Studio..., Unix Shell Scripting, VBScript, Linux, ARM, RS232, I2C, WPF Development, WCF Services, C#, .NET, Requirements Analysis, Microsoft SQL Server
Education
Purdue School of Engineering & Technology, IUPUI 2011 — 2013
B.S., Computer Engineering, Senior
Ball State University 2001 — 2005
Architecture and Interior Design
Interactive Intelligence January 2015 - Present
Interactive Intelligence January 2014 - Present
Flexware Innovation August 2013 - December 2013
Roche Diagnostics May 2013 - August 2013
Flexware Innovation May 2012 - May 2013
Shelby Supply Printing June 2011 - August 2011
Knauf Insulation August 2009 - October 2010
Skills
C, C++, Java, Digital Logic, Digital Design, Matlab, Adobe Creative Suite, Programming, Problem Solving, AutoCAD, VHDL, Xilinx ISE, Microprocessors, Logic Design, 68HC12, CodeWarrior, FPGA, Assembly Language, PIC18, Digital Image Processing, Digital Signal..., Embedded Systems, Operating Systems, Microsoft Visual Studio..., Unix Shell Scripting, VBScript, Linux, ARM, RS232, I2C, WPF Development, WCF Services, C#, .NET, Requirements Analysis, Microsoft SQL Server
Education
Purdue School of Engineering & Technology, IUPUI 2011 — 2013
B.S., Computer Engineering, Senior
Ball State University 2001 — 2005
Architecture and Interior Design
Josh Winn's Interactive Intelligence Experience December 2014 - Present
Job Sr. Implementation Engineer at Interactive Intelligence
Industry Higher Education
Experience
Interactive Intelligence December 2014 - Present
Interactive Intelligence July 2013 - December 2014
Ball State University August 2011 - July 2013
Teachers College, Ball State University July 2012 - September 2012
Ball State University January 2008 - August 2011
Volt Information Sciences February 2009 - December 2009
Fazoli's August 2007 - March 2008
Skills
Troubleshooting, Web Design, Networking, Research, Leadership, Social Media, Microsoft Office, Teaching, Technical Support, Technical Writing, Project Management, Visio, OS X, Critical Thinking, Higher Education, Public Speaking, Social Networking, Dreamweaver, Educational Technology, Wordpress, Adobe Creative Suite, Instructional Design, Mac, Instructional Technology, E-Learning, Windows, Computer Maintenance, Spanish, Distance Learning, PowerPoint, Contact Centers, Dialers, SQL
Education
Ball State University 2011 — 2013
M.S., Information and Communication Sciences
Ball State University 2007 — 2011
B.A., Spanish
Interactive Intelligence December 2014 - Present
Interactive Intelligence July 2013 - December 2014
Ball State University August 2011 - July 2013
Teachers College, Ball State University July 2012 - September 2012
Ball State University January 2008 - August 2011
Volt Information Sciences February 2009 - December 2009
Fazoli's August 2007 - March 2008
Skills
Troubleshooting, Web Design, Networking, Research, Leadership, Social Media, Microsoft Office, Teaching, Technical Support, Technical Writing, Project Management, Visio, OS X, Critical Thinking, Higher Education, Public Speaking, Social Networking, Dreamweaver, Educational Technology, Wordpress, Adobe Creative Suite, Instructional Design, Mac, Instructional Technology, E-Learning, Windows, Computer Maintenance, Spanish, Distance Learning, PowerPoint, Contact Centers, Dialers, SQL
Education
Ball State University 2011 — 2013
M.S., Information and Communication Sciences
Ball State University 2007 — 2011
B.A., Spanish
Eric Berkshire's Interactive Intelligence Experience June 2015 - Present
Job Principal Engineer Dialer Team at Interactive Intelligence
Industry Machinery
Experience
Interactive Intelligence June 2015 - Present
Interactive Intelligence July 2014 - Present
Interactive Intelligence April 2013 - July 2014
Muncie Power Products, Inc. January 2012 - April 2013
Skills
CCNA, Troubleshooting, Cisco Wireless, Computer Hardware, Network Administration, Cisco Technologies, Windows Server, LAN-WAN, Cisco IOS, Microsoft Exchange, Wireless Networking, Active Directory, VMware, Servers, Windows 7, Server Administration, System Administration, Group Policy, DHCP, Cisco Routers, DNS, VPN, VMware ESX, Firewalls, Switches, TCP/IP, VoIP, IIS, vSphere, Technical Support, Windows, Network Architecture, Routing
Education
Ball State University 2008 — 2011
Bachelor of Science (BS), Computer Technology/Computer Systems Technology
Interactive Intelligence June 2015 - Present
Interactive Intelligence July 2014 - Present
Interactive Intelligence April 2013 - July 2014
Muncie Power Products, Inc. January 2012 - April 2013
Skills
CCNA, Troubleshooting, Cisco Wireless, Computer Hardware, Network Administration, Cisco Technologies, Windows Server, LAN-WAN, Cisco IOS, Microsoft Exchange, Wireless Networking, Active Directory, VMware, Servers, Windows 7, Server Administration, System Administration, Group Policy, DHCP, Cisco Routers, DNS, VPN, VMware ESX, Firewalls, Switches, TCP/IP, VoIP, IIS, vSphere, Technical Support, Windows, Network Architecture, Routing
Education
Ball State University 2008 — 2011
Bachelor of Science (BS), Computer Technology/Computer Systems Technology
Jordan Stowe's Interactive Intelligence Experience January 2014 - Present
Job Manager, Application Services at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence January 2014 - Present
Interactive Intelligence June 2011 - January 2014
Interactive Intelligence May 2008 - June 2011
Skills
Integration, Software Development, Business Analysis, Cloud Computing, Microsoft SQL Server, SaaS, Solution Architecture, Systems Analysis, Team Management, Agile Methodologies, VoIP, Software Consulting, XML, Software Development...
Education
Ball State University - College of Business 2002 — 2008
Information Systems, System Analysis And Design, Network Management, Network Security
Interactive Intelligence January 2014 - Present
Interactive Intelligence June 2011 - January 2014
Interactive Intelligence May 2008 - June 2011
Skills
Integration, Software Development, Business Analysis, Cloud Computing, Microsoft SQL Server, SaaS, Solution Architecture, Systems Analysis, Team Management, Agile Methodologies, VoIP, Software Consulting, XML, Software Development...
Education
Ball State University - College of Business 2002 — 2008
Information Systems, System Analysis And Design, Network Management, Network Security
Lori Brokaw Stout's Interactive Intelligence Experience August 2013 - Present
Job Solutions Marketing Manager, Installed Base
Industry Computer Software
Experience
www.blendtilsmooth.com August 2014 - Present
Interactive Intelligence August 2013 - Present
ANDZEON, INC April 2013 - December 2014
Wolters Kluwer November 2006 - August 2013
Republic Airways Holdings, Inc. May 2005 - November 2006
Marion County Republican Central Committee March 2004 - May 2005
Indiana House of Representatives November 2003 - March 2005
Skills
Marketing, Public Relations, Product Marketing, Press Releases, Six Sigma, Media Relations, Business Analytics, Marketing Management, Sales Operations, Social Media, Social Networking, Strategic Planning, Marketing Communications, Public Speaking, Project Management, Online Event Management, Copywriting, Online Advertising, Management, Strategic Communications, Event Management, Editing, Fundraising, Sales, SEO, Market Research, Salesforce.com, Email Marketing, Strategy, Demand Generation, Online Marketing, Social Media Marketing, Marketing Strategy, Go-to-market Strategy
Education
Ball State University 2000 — 2004
Bachelor of Arts, Political Science/Pre-Law
www.blendtilsmooth.com August 2014 - Present
Interactive Intelligence August 2013 - Present
ANDZEON, INC April 2013 - December 2014
Wolters Kluwer November 2006 - August 2013
Republic Airways Holdings, Inc. May 2005 - November 2006
Marion County Republican Central Committee March 2004 - May 2005
Indiana House of Representatives November 2003 - March 2005
Skills
Marketing, Public Relations, Product Marketing, Press Releases, Six Sigma, Media Relations, Business Analytics, Marketing Management, Sales Operations, Social Media, Social Networking, Strategic Planning, Marketing Communications, Public Speaking, Project Management, Online Event Management, Copywriting, Online Advertising, Management, Strategic Communications, Event Management, Editing, Fundraising, Sales, SEO, Market Research, Salesforce.com, Email Marketing, Strategy, Demand Generation, Online Marketing, Social Media Marketing, Marketing Strategy, Go-to-market Strategy
Education
Ball State University 2000 — 2004
Bachelor of Arts, Political Science/Pre-Law
Eric Shafer's Interactive Intelligence Experience June 2014 - Present
Job Team Lead at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence June 2014 - Present
Interactive Intelligence June 2013 - June 2014
Interactive Intelligence July 2012 - June 2013
Interactive Intelligence May 2011 - July 2012
Ball State University August 2010 - May 2011
Big Al's Athletics May 2007 - April 2011
Solutions Unlimited, Inc December 2009 - December 2009
Skills
Windows Server, Network Design, Servers, Wireless Networking, System Administration, Networking, Hardware, Software Installation, Troubleshooting, Microsoft Office, Testing, Windows
Education
Ball State University 2007 — 2011
Bachelor of Arts, Industrial Technology with Computer Technology/Networking
Interactive Intelligence June 2014 - Present
Interactive Intelligence June 2013 - June 2014
Interactive Intelligence July 2012 - June 2013
Interactive Intelligence May 2011 - July 2012
Ball State University August 2010 - May 2011
Big Al's Athletics May 2007 - April 2011
Solutions Unlimited, Inc December 2009 - December 2009
Skills
Windows Server, Network Design, Servers, Wireless Networking, System Administration, Networking, Hardware, Software Installation, Troubleshooting, Microsoft Office, Testing, Windows
Education
Ball State University 2007 — 2011
Bachelor of Arts, Industrial Technology with Computer Technology/Networking
Shauna Henley's Interactive Intelligence Experience May 2013 - August 2013
Job Wellness Coordinator at MJ Insurance
Industry Health, Wellness and Fitness
Experience
MJ Insurance September 2013 - Present
MJ Insurance May 2013 - August 2013
Interactive Intelligence May 2013 - August 2013
Ball State University June 2012 - July 2013
Skills
Health Promotion, Health Education, Fitness, Wellness, Nutrition, Exercise Physiology, Athletics, Strength Training, Employee Wellness, Leadership, Personal Training, Sports Nutrition
Education
Ball State University 2012 — 2013
Master of Arts (M.A.), Health and Wellness, General
Ball State University 2008 — 2011
Bachelor of Applied Science (BASc), Kinesiology and Exercise Science
MJ Insurance September 2013 - Present
MJ Insurance May 2013 - August 2013
Interactive Intelligence May 2013 - August 2013
Ball State University June 2012 - July 2013
Skills
Health Promotion, Health Education, Fitness, Wellness, Nutrition, Exercise Physiology, Athletics, Strength Training, Employee Wellness, Leadership, Personal Training, Sports Nutrition
Education
Ball State University 2012 — 2013
Master of Arts (M.A.), Health and Wellness, General
Ball State University 2008 — 2011
Bachelor of Applied Science (BASc), Kinesiology and Exercise Science
Robin Elmerick's Interactive Intelligence Experience October 2013 - September 2014
Job Corporate Relations Officer at Starfish Initiative
Industry Telecommunications
Experience
Starfish Initiative September 2014 - Present
Interactive Intelligence October 2013 - September 2014
The Village Experience July 2012 - October 2013
Angie's List June 2011 - July 2012
Tri-Auto Enterprises, LLC August 2005 - June 2011
J & T Systems, Inc May 2005 - August 2005
Skills
Lead Generation, Marketing, Online Advertising, Email Marketing, Social Media, Event Planning, Direct Marketing, Management, Training, Salesforce.com, Account Management, Customer Service, Retail, Social Media Marketing, B2B, Sales
Education
Ball State University 2001 — 2005
Bachelor of Arts, Communications
Ball State University
Bachelor's degree in Commuincations
Starfish Initiative September 2014 - Present
Interactive Intelligence October 2013 - September 2014
The Village Experience July 2012 - October 2013
Angie's List June 2011 - July 2012
Tri-Auto Enterprises, LLC August 2005 - June 2011
J & T Systems, Inc May 2005 - August 2005
Skills
Lead Generation, Marketing, Online Advertising, Email Marketing, Social Media, Event Planning, Direct Marketing, Management, Training, Salesforce.com, Account Management, Customer Service, Retail, Social Media Marketing, B2B, Sales
Education
Ball State University 2001 — 2005
Bachelor of Arts, Communications
Ball State University
Bachelor's degree in Commuincations
Christopher Sisson's Interactive Intelligence Experience July 2012 - Present
Job Testing Engineer, Product Integration at Interactive Intelligence
Industry Computer Software
Experience
Ball State University January 2014 - Present
Interactive Intelligence July 2012 - Present
Interactive Intelligence May 2005 - July 2012
Ivy Tech Community College 2002 - 2008
Skills
VoIP, Cloud Computing, Unified Communications, VMware, Windows, Acme Packets SBC, Audiocodes Gateways, Polycom, Integration, Call Centers, Testing, TCP/IP, Windows Server, Networking, Telecommunications, Troubleshooting, SIP
Education
Ball State University 2001 — 2002
M.S., Information and Communications Sciences (CICS)
Ball State University January 2014 - Present
Interactive Intelligence July 2012 - Present
Interactive Intelligence May 2005 - July 2012
Ivy Tech Community College 2002 - 2008
Skills
VoIP, Cloud Computing, Unified Communications, VMware, Windows, Acme Packets SBC, Audiocodes Gateways, Polycom, Integration, Call Centers, Testing, TCP/IP, Windows Server, Networking, Telecommunications, Troubleshooting, SIP
Education
Ball State University 2001 — 2002
M.S., Information and Communications Sciences (CICS)
Lars Lindokken's Interactive Intelligence Experience May 2015 - Present
Job Technical Team Manager at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence May 2015 - Present
Interactive Intelligence August 2014 - May 2015
Interactive Intelligence November 2012 - July 2014
Interactive Intelligence August 2011 - October 2012
Skills
Windows Server, SIP, Troubleshooting, VoIP, Network Architecture, TCP/IP, Windows, Cisco Technologies, Telecommunications
Education
Ball State University 2007 — 2011
B.S., Computer Technology
Interactive Intelligence May 2015 - Present
Interactive Intelligence August 2014 - May 2015
Interactive Intelligence November 2012 - July 2014
Interactive Intelligence August 2011 - October 2012
Skills
Windows Server, SIP, Troubleshooting, VoIP, Network Architecture, TCP/IP, Windows, Cisco Technologies, Telecommunications
Education
Ball State University 2007 — 2011
B.S., Computer Technology
Hans Heltzel's Interactive Intelligence Experience December 2008 - Present
Job VP Worldwide Services at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence December 2008 - Present
Interactive Intelligence October 2003 - December 2008
Interactive Intelligence January 2001 - October 2003
IBM July 1998 - January 2001
Target 1992 - 1997
Target 1992 - 1997
Skills
IVR, Unified Communications, VoIP, Call Center, SaaS, Telephony, Solution Selling, Cloud Computing, SIP, Telecommunications, Professional Services
Education
Ball State University 1998 — 1999
MS, Information and Communication Sciences
Ball State University 1988 — 1992
BS, History
Interactive Intelligence December 2008 - Present
Interactive Intelligence October 2003 - December 2008
Interactive Intelligence January 2001 - October 2003
IBM July 1998 - January 2001
Target 1992 - 1997
Target 1992 - 1997
Skills
IVR, Unified Communications, VoIP, Call Center, SaaS, Telephony, Solution Selling, Cloud Computing, SIP, Telecommunications, Professional Services
Education
Ball State University 1998 — 1999
MS, Information and Communication Sciences
Ball State University 1988 — 1992
BS, History
Diane Dalton's Interactive Intelligence Experience May 2012 - September 2014
Job Finance Customer Service Specialist at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2012 - September 2014
FORUM Credit Union November 2009 - May 2012
Skills
Banking, Customer Service
Education
Ball State University - College of Business
Interactive Intelligence May 2012 - September 2014
FORUM Credit Union November 2009 - May 2012
Skills
Banking, Customer Service
Education
Ball State University - College of Business
Matthew Borgert's Interactive Intelligence Experience August 2011 - April 2012
Job Telecommunications Analyst at Echo Global Logistics
Industry Information Technology and Services
Experience
Echo Logistics September 2014 - Present
Cardinal Health April 2012 - September 2014
Interactive Intelligence August 2011 - April 2012
Center for Information and Communication Sciences August 2010 - July 2011
Time Warner Cable Media Sales August 2009 - August 2010
Time Warner Cable Media Sales March 2007 - August 2009
Time Warner Cable Media Sales August 2006 - March 2007
Education
Ball State University 2010 — 2011
Master's Degree, Information and Communication Sciences, GPA: 3.947
Bowling Green State University 2002 — 2006
Bachelor's Degree, Telecommunications & Popular Culture, GPA: 4.0
Echo Logistics September 2014 - Present
Cardinal Health April 2012 - September 2014
Interactive Intelligence August 2011 - April 2012
Center for Information and Communication Sciences August 2010 - July 2011
Time Warner Cable Media Sales August 2009 - August 2010
Time Warner Cable Media Sales March 2007 - August 2009
Time Warner Cable Media Sales August 2006 - March 2007
Education
Ball State University 2010 — 2011
Master's Degree, Information and Communication Sciences, GPA: 3.947
Bowling Green State University 2002 — 2006
Bachelor's Degree, Telecommunications & Popular Culture, GPA: 4.0
Scott Friedline's Interactive Intelligence Experience May 2014 - Present
Job Network Engineer
Industry Computer Software
Experience
Interactive Intelligence May 2014 - Present
Innovative Integration, Inc. April 2013 - February 2014
Interactive Intelligence September 2012 - April 2013
IT Solutions, Inc. May 2011 - September 2012
Cyberian Technologies November 2010 - April 2011
Herff Jones December 2008 - November 2010
IT Solutions, Inc. May 2006 - December 2008
Skills
Cisco Technologies, Cisco IOS, Cisco Nexus, Cisco ASA, Microsoft Technologies, VMware ESX, Hyper-V, SAN
Education
Ball State University 2002 — 2006
Bachelor of Science (BS), Computer Technology/Computer Systems Technology
Interactive Intelligence May 2014 - Present
Innovative Integration, Inc. April 2013 - February 2014
Interactive Intelligence September 2012 - April 2013
IT Solutions, Inc. May 2011 - September 2012
Cyberian Technologies November 2010 - April 2011
Herff Jones December 2008 - November 2010
IT Solutions, Inc. May 2006 - December 2008
Skills
Cisco Technologies, Cisco IOS, Cisco Nexus, Cisco ASA, Microsoft Technologies, VMware ESX, Hyper-V, SAN
Education
Ball State University 2002 — 2006
Bachelor of Science (BS), Computer Technology/Computer Systems Technology
Corey Bischoff's Interactive Intelligence Experience February 2014 - Present
Job Vice President, Sales Operations (North America) at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence February 2014 - Present
Interactive Intelligence January 2013 - February 2014
Interactive Intelligence March 2010 - January 2013
Interactive Intelligence, Inc June 2007 - March 2010
Forethought Financial Services, Inc. 2002 - 2007
Forethought 2002 - 2007
Skills
Business Intelligence, Active Directory, CTI, Call Center, Call Centers, Cisco Technologies, Cloud Computing, Contact Centers, Data Center, Disaster Recovery, Enterprise Software, IVR, Integration, Managed Services, Management, Microsoft SQL Server, Process Improvement, Professional Services, SIP, SaaS, Sales, Sales Operations, Software Development, Solution Selling, Telecommunications, Telephony, Unified Communications, Unified Messaging, Virtualization, Visio, VoIP, ACD
Education
Ball State University
Purdue University
Interactive Intelligence February 2014 - Present
Interactive Intelligence January 2013 - February 2014
Interactive Intelligence March 2010 - January 2013
Interactive Intelligence, Inc June 2007 - March 2010
Forethought Financial Services, Inc. 2002 - 2007
Forethought 2002 - 2007
Skills
Business Intelligence, Active Directory, CTI, Call Center, Call Centers, Cisco Technologies, Cloud Computing, Contact Centers, Data Center, Disaster Recovery, Enterprise Software, IVR, Integration, Managed Services, Management, Microsoft SQL Server, Process Improvement, Professional Services, SIP, SaaS, Sales, Sales Operations, Software Development, Solution Selling, Telecommunications, Telephony, Unified Communications, Unified Messaging, Virtualization, Visio, VoIP, ACD
Education
Ball State University
Purdue University
Will Sherman's Interactive Intelligence Experience June 2015 - Present
Job Sr Project Manager
Industry Computer Software
Experience
Interactive Intelligence June 2015 - Present
Ontario Systems October 2014 - May 2015
Ontario Systems August 2009 - October 2014
FICO August 2007 - August 2009
Ontario Systems January 2001 - August 2007
Skills
Business Analysis, Business Process..., Data Analysis, Project Management, Requirements Analysis, Requirements Gathering, SDLC, Software Project..., Systems Analysis, Database Design, Databases, Enterprise Architecture, Management, Process Improvement
Education
Ball State University 1997 — 2000
Bachelor, Management Information Systems
Interactive Intelligence June 2015 - Present
Ontario Systems October 2014 - May 2015
Ontario Systems August 2009 - October 2014
FICO August 2007 - August 2009
Ontario Systems January 2001 - August 2007
Skills
Business Analysis, Business Process..., Data Analysis, Project Management, Requirements Analysis, Requirements Gathering, SDLC, Software Project..., Systems Analysis, Database Design, Databases, Enterprise Architecture, Management, Process Improvement
Education
Ball State University 1997 — 2000
Bachelor, Management Information Systems
Lauren Lawrence's Interactive Intelligence Experience September 2014 - Present
Job Manager, PMO Regional Delivery
Industry Information Technology and Services
Experience
Interactive Intelligence September 2014 - Present
Six Feet Up, Inc. July 2009 - February 2014
Accenture August 2005 - January 2009
Ball State University August 2004 - July 2005
Skills
Program Management, Consulting, Management, Project Management, SDLC, Telecommunications, Wellness Coaching, Holistic Health, Coaching, Business Analysis, Integrative Health..., Nutrition, Wireframes, Strategy, Content Management, Personal Development, Mindfulness, Entrepreneurship, Mindfulness Based..., Critical Thinking, Creative Solutions, Process Improvement, Website Development, Technical Writing, Team Building, Open Source, Plone, Knowledge Management, Functional..., Requirements Management, Salesforce.com, Business Intelligence, Training, Integration, Project Planning, Testing, Analysis, Vendor Management, Visio, Networking, Integrative Thinking
Education
Duke Integrative Medicine 2013 — 2013
Integrative Health Coaching Professional Training Program
Ball State University 2004 — 2005
MS, Information and Communication Sciences
Ball State University 1999 — 2004
BS, Organizational Communication
Interactive Intelligence September 2014 - Present
Six Feet Up, Inc. July 2009 - February 2014
Accenture August 2005 - January 2009
Ball State University August 2004 - July 2005
Skills
Program Management, Consulting, Management, Project Management, SDLC, Telecommunications, Wellness Coaching, Holistic Health, Coaching, Business Analysis, Integrative Health..., Nutrition, Wireframes, Strategy, Content Management, Personal Development, Mindfulness, Entrepreneurship, Mindfulness Based..., Critical Thinking, Creative Solutions, Process Improvement, Website Development, Technical Writing, Team Building, Open Source, Plone, Knowledge Management, Functional..., Requirements Management, Salesforce.com, Business Intelligence, Training, Integration, Project Planning, Testing, Analysis, Vendor Management, Visio, Networking, Integrative Thinking
Education
Duke Integrative Medicine 2013 — 2013
Integrative Health Coaching Professional Training Program
Ball State University 2004 — 2005
MS, Information and Communication Sciences
Ball State University 1999 — 2004
BS, Organizational Communication
Nathan Pingel's Interactive Intelligence Experience February 2015 - Present
Job Storage and SAN Administrator
Industry Information Technology and Services
Experience
Interactive Intelligence February 2015 - Present
Interactive Intelligence April 2013 - February 2015
Experian January 2004 - April 2013
Skills
Active Directory, SharePoint, Disaster Recovery, System Administration, Windows Server, VMware, Citrix, Microsoft Exchange, IT Management, Business Analysis, Process Improvement, Data Center, Project Management, Servers, Network Administration, Troubleshooting
Education
Ball State University 1993 — 1999
Master's degree, CICS
Interactive Intelligence February 2015 - Present
Interactive Intelligence April 2013 - February 2015
Experian January 2004 - April 2013
Skills
Active Directory, SharePoint, Disaster Recovery, System Administration, Windows Server, VMware, Citrix, Microsoft Exchange, IT Management, Business Analysis, Process Improvement, Data Center, Project Management, Servers, Network Administration, Troubleshooting
Education
Ball State University 1993 — 1999
Master's degree, CICS
Cheryl Sons's Interactive Intelligence Experience December 2005 - Present
Job Finance Customer Service Mgr at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence December 2005 - Present
Interactive Intelligence December 2005 - Present
Interative Intelligence 2005 - Present
Klipsch Music Center 2009 - 2013
Skills
Unified Communications, Customer Service, Call Centers, VoIP, Pre-sales, IVR, Telecommunications, Telephony, Salesforce.com
Education
Ball State University 1983 — 1987
Tri High School, Straughn, Indiana
Interactive Intelligence December 2005 - Present
Interactive Intelligence December 2005 - Present
Interative Intelligence 2005 - Present
Klipsch Music Center 2009 - 2013
Skills
Unified Communications, Customer Service, Call Centers, VoIP, Pre-sales, IVR, Telecommunications, Telephony, Salesforce.com
Education
Ball State University 1983 — 1987
Tri High School, Straughn, Indiana
Ashley Timbrook's Interactive Intelligence Experience January 2014 - Present
Job
Industry Telecommunications
Experience
Interactive Intelligence January 2014 - Present
Education
Ball State University 2010 — 2011
M.S., Information and Communication Sciences
Ball State University 2003 — 2007
B.A., Telecommunications
Interactive Intelligence January 2014 - Present
Education
Ball State University 2010 — 2011
M.S., Information and Communication Sciences
Ball State University 2003 — 2007
B.A., Telecommunications
Rachel Wentink's Interactive Intelligence Experience January 2011 - February 2015
Job Senior Business Development Consultant at iCarol
Industry Computer Software
Experience
iCarol February 2015 - Present
Interactive Intelligence January 2011 - February 2015
Interactive Intelligence January 2005 - January 2011
Interactive Intelligence January 2001 - May 2002
Software Artistry 1998 - 1999
IBM Tivoli Software 1998 - 1999
IBM Tivoli Software 1998 - 1999
Software Artistry 1996 - 1998
Woolworth 1995 - 1996
Skills
Business Process..., Solution Selling, SaaS, Call Center, Telecommunications, Unified Communications, Call Centers, Cloud Computing, Lead Generation, Professional Services, IVR, Salesforce.com, Business Process..., VoIP, Telephony, Product Management, Customer Experience, Contact Centers, CRM, Enterprise Software, Business Analysis, Strategic Partnerships
Education
Ball State University - College of Business 2009 — 2012
MBA
Florida State University
Bachelor of Arts, French Language and Literature
iCarol February 2015 - Present
Interactive Intelligence January 2011 - February 2015
Interactive Intelligence January 2005 - January 2011
Interactive Intelligence January 2001 - May 2002
Software Artistry 1998 - 1999
IBM Tivoli Software 1998 - 1999
IBM Tivoli Software 1998 - 1999
Software Artistry 1996 - 1998
Woolworth 1995 - 1996
Skills
Business Process..., Solution Selling, SaaS, Call Center, Telecommunications, Unified Communications, Call Centers, Cloud Computing, Lead Generation, Professional Services, IVR, Salesforce.com, Business Process..., VoIP, Telephony, Product Management, Customer Experience, Contact Centers, CRM, Enterprise Software, Business Analysis, Strategic Partnerships
Education
Ball State University - College of Business 2009 — 2012
MBA
Florida State University
Bachelor of Arts, French Language and Literature
Angel Diehl's Interactive Intelligence Experience June 2015 - Present
Job Project Manager at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence June 2015 - Present
First Advantage November 2012 - May 2015
Bayern Software November 2011 - November 2012
Kearney & Company April 2009 - October 2010
Stericycle April 2007 - April 2009
Roche Diagnostics 2002 - 2007
Eli Lilly March 2001 - November 2002
Electronic Data Systems 1999 - 2001
Skills
Business Analysis, SharePoint, Process Improvement, Cross-functional Team..., Project Management, Pharmaceutical Industry, SDLC, Software Development, Vendor Management, Business Intelligence, Software Documentation, Integration, Management, Leadership, Requirements Analysis, Team Leadership, Business Process, Visio, PMP, CRM, IT Strategy, Quality Assurance, IT Service Management, Analysis, Enterprise Architecture, Software Project..., Change Management, Program Management, Business Process..., ITIL, Agile Methodologies, Risk Management, IT Management, Information Technology
Education
Ball State University - College of Business 2006 — 2008
MBA, Masters of Business Administration
Purdue University 1996 — 1999
BS, Management Minor: Management Information Systems
Interactive Intelligence June 2015 - Present
First Advantage November 2012 - May 2015
Bayern Software November 2011 - November 2012
Kearney & Company April 2009 - October 2010
Stericycle April 2007 - April 2009
Roche Diagnostics 2002 - 2007
Eli Lilly March 2001 - November 2002
Electronic Data Systems 1999 - 2001
Skills
Business Analysis, SharePoint, Process Improvement, Cross-functional Team..., Project Management, Pharmaceutical Industry, SDLC, Software Development, Vendor Management, Business Intelligence, Software Documentation, Integration, Management, Leadership, Requirements Analysis, Team Leadership, Business Process, Visio, PMP, CRM, IT Strategy, Quality Assurance, IT Service Management, Analysis, Enterprise Architecture, Software Project..., Change Management, Program Management, Business Process..., ITIL, Agile Methodologies, Risk Management, IT Management, Information Technology
Education
Ball State University - College of Business 2006 — 2008
MBA, Masters of Business Administration
Purdue University 1996 — 1999
BS, Management Minor: Management Information Systems
Scott Wood (duplicate)'s Interactive Intelligence Experience May 2011 - Present
Job Network Operations Manager (CaaS)
Industry Information Technology and Services
Experience
Interactive Intelligence May 2011 - Present
Wood Consulting July 2009 - May 2011
AT&T 2005 - 2007
Education
Ball State University 2007 — 2009
MBA, Information Technology
Interactive Intelligence May 2011 - Present
Wood Consulting July 2009 - May 2011
AT&T 2005 - 2007
Education
Ball State University 2007 — 2009
MBA, Information Technology
Gary Degler's Interactive Intelligence Experience 1996 - 2003
Job Art Director at Home Video Studio
Industry Graphic Design
Experience
Home Video Studio August 2004 - Present
Interactive Intelligence 1996 - 2003
Techno-Graphic Design 1988 - 2002
WXIN Fox 59 1991 - 1997
Cassell Productions 1991 - 1996
Producers International Corp 1978 - 1991
Skills
Dvd, Video, Web Video, DVD Studio Pro, Film, Mac, DVD authoring, Photography, Digital Video, Video Editing, Graphics, Videography, Final Cut Studio, Motion Graphics, Camera Operating, Multimedia, Photoshop, Adobe Creative Suite, Illustration, Non-linear Editing, Producing, Post Production, Sound, Media Production, Camera, Final Cut Pro, Film Production, After Effects, Digital Photography, Audio Editing, HD Video, Music, Compressor, Documentaries, Video Production, Television, Art, Digital Media, New Media, OS X, Commercials, DVD Duplication, Graphic Design, Animation, Video Services, Editing, Creative Direction, Advertising
Education
Ball State University 1973 — 1977
BS, Art, Motion Pictures
Home Video Studio August 2004 - Present
Interactive Intelligence 1996 - 2003
Techno-Graphic Design 1988 - 2002
WXIN Fox 59 1991 - 1997
Cassell Productions 1991 - 1996
Producers International Corp 1978 - 1991
Skills
Dvd, Video, Web Video, DVD Studio Pro, Film, Mac, DVD authoring, Photography, Digital Video, Video Editing, Graphics, Videography, Final Cut Studio, Motion Graphics, Camera Operating, Multimedia, Photoshop, Adobe Creative Suite, Illustration, Non-linear Editing, Producing, Post Production, Sound, Media Production, Camera, Final Cut Pro, Film Production, After Effects, Digital Photography, Audio Editing, HD Video, Music, Compressor, Documentaries, Video Production, Television, Art, Digital Media, New Media, OS X, Commercials, DVD Duplication, Graphic Design, Animation, Video Services, Editing, Creative Direction, Advertising
Education
Ball State University 1973 — 1977
BS, Art, Motion Pictures
Roberto Rovelo's Interactive Intelligence Experience January 2015 - Present
Job Latam Support Regional Manager at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence January 2015 - Present
Interactive Intelligence January 2014 - Present
Skills
IVR, SIP, VoIP, Telephony, CTI, Call Recording, ACD, Unified Messaging, Gateway
Education
Ball State University 1999 — 2000
Master's degree, Information and Communication Sciences, MICS
Interactive Intelligence January 2015 - Present
Interactive Intelligence January 2014 - Present
Skills
IVR, SIP, VoIP, Telephony, CTI, Call Recording, ACD, Unified Messaging, Gateway
Education
Ball State University 1999 — 2000
Master's degree, Information and Communication Sciences, MICS
Sara (Ayres) Miller's Interactive Intelligence Experience March 2015 - Present
Job Associate Strategic Release Manager, CaaS Solutions at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence March 2015 - Present
Interactive Intelligence August 2013 - March 2015
Interactive Intelligence August 2008 - August 2013
Skills
Salesforce.com, Lead Generation, Marketing, Proposal Writing, Project Coordination, APMP Qualified
Education
Ball State University - College of Business 2003 — 2008
BS, Marketing
Interactive Intelligence March 2015 - Present
Interactive Intelligence August 2013 - March 2015
Interactive Intelligence August 2008 - August 2013
Skills
Salesforce.com, Lead Generation, Marketing, Proposal Writing, Project Coordination, APMP Qualified
Education
Ball State University - College of Business 2003 — 2008
BS, Marketing
David Cloud's Interactive Intelligence Experience May 2008 - December 2008
Job Senior Staff at Crowe Horwath LLP
Industry Computer Software
Experience
Crowe Horwath LLP June 2015 - Present
NACR April 2013 - May 2015
Aprimo July 2011 - April 2013
Key Benefit Administrators May 2010 - July 2011
Sogeti January 2009 - April 2010
Interactive Intelligence May 2008 - December 2008
Pratt Corporation May 2006 - January 2007
Skills
C#, ASP.NET, ASP.NET MVC, AJAX, Visual Studio, Microsoft SQL Server, .NET, Integration, LINQ, T-SQL, WCF, XML, VB.NET, Software Development, Entity Framework
Education
Ball State University
B.S., Computer Science
Crowe Horwath LLP June 2015 - Present
NACR April 2013 - May 2015
Aprimo July 2011 - April 2013
Key Benefit Administrators May 2010 - July 2011
Sogeti January 2009 - April 2010
Interactive Intelligence May 2008 - December 2008
Pratt Corporation May 2006 - January 2007
Skills
C#, ASP.NET, ASP.NET MVC, AJAX, Visual Studio, Microsoft SQL Server, .NET, Integration, LINQ, T-SQL, WCF, XML, VB.NET, Software Development, Entity Framework
Education
Ball State University
B.S., Computer Science
Zach Shutters's Interactive Intelligence Experience June 2015 - Present
Job Software Engineer
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Guilford Group January 2011 - June 2015
Small Engine Warehouse May 2009 - December 2009
DoubleTake Software May 2009 - July 2009
Ball State University May 2008 - May 2009
Skills
C++, Java, Android Development, Object Oriented Design, Objective-C, Networking, C#, Agile Methodologies, XML, Eclipse, Software Engineering, JavaScript, Programming, SQL, Web Applications, Software Development, C, HTML, Linux, Python, Web Development
Education
Ball State University 2008 — 2010
MS, Computer Science
Ball State University 2004 — 2009
BS, Computer Science
Mississinewa High School
Interactive Intelligence June 2015 - Present
Guilford Group January 2011 - June 2015
Small Engine Warehouse May 2009 - December 2009
DoubleTake Software May 2009 - July 2009
Ball State University May 2008 - May 2009
Skills
C++, Java, Android Development, Object Oriented Design, Objective-C, Networking, C#, Agile Methodologies, XML, Eclipse, Software Engineering, JavaScript, Programming, SQL, Web Applications, Software Development, C, HTML, Linux, Python, Web Development
Education
Ball State University 2008 — 2010
MS, Computer Science
Ball State University 2004 — 2009
BS, Computer Science
Mississinewa High School
Jason McDowell's Interactive Intelligence Experience September 2012 - Present
Job Software Engineer at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence September 2012 - Present
Interactive Intelligence July 2011 - September 2012
Interactive Intelligence July 2009 - October 2011
Ball State University January 2008 - May 2008
Zimmer May 2007 - August 2007
Zimmer May 2006 - August 2006
Education
Ball State University 2008 — 2009
M.S., Information and Communication Sciences
Ball State University 2004 — 2008
Bachelor of Science, Computer Technology; minors: Business Administration, Computer Science
Interactive Intelligence September 2012 - Present
Interactive Intelligence July 2011 - September 2012
Interactive Intelligence July 2009 - October 2011
Ball State University January 2008 - May 2008
Zimmer May 2007 - August 2007
Zimmer May 2006 - August 2006
Education
Ball State University 2008 — 2009
M.S., Information and Communication Sciences
Ball State University 2004 — 2008
Bachelor of Science, Computer Technology; minors: Business Administration, Computer Science
Lisa M Kemp's Interactive Intelligence Experience December 2014 - Present
Job Senior Project Manager at Interactive Intelligence, Inc.
Industry Telecommunications
Experience
Interactive Intelligence December 2014 - Present
Ontario Systems April 2004 - December 2014
Skills
Project Management, Communication, Cross-functional Team..., Client Relations, SDLC, Risk Management, Process Improvement, Customer Service, Business Analysis, Servant Leadership, Grant Writing, Volunteer Management, Software Project..., Leadership
Education
Indiana University-Purdue University at Indianapolis
MSW, Social Work
Ball State University
BSW, Social Work
Interactive Intelligence December 2014 - Present
Ontario Systems April 2004 - December 2014
Skills
Project Management, Communication, Cross-functional Team..., Client Relations, SDLC, Risk Management, Process Improvement, Customer Service, Business Analysis, Servant Leadership, Grant Writing, Volunteer Management, Software Project..., Leadership
Education
Indiana University-Purdue University at Indianapolis
MSW, Social Work
Ball State University
BSW, Social Work
Colleen (Mannion) Stevens's Interactive Intelligence Experience July 2013 - October 2014
Job Project Manager at Experian
Industry Information Services
Experience
Experian May 2015 - Present
KAR Auction Services, Inc November 2014 - May 2015
Interactive Intelligence July 2013 - October 2014
Experian August 2010 - July 2013
Arnett Management Solutions January 2010 - August 2010
Experian Decision Analytics July 2008 - December 2009
Achievant May 2007 - June 2008
Skills
Marketing, Lead Generation, Microsoft Excel, Team Leadership, Troubleshooting, PowerPoint, Marketing Communications, Microsoft Office 2007, Coaching, Customer Retention, Human Resources, Microsoft Office, Project Management, Cloud Applications, Networking
Education
Ball State University 2003 — 2008
Bachelor of Science (B.S.), Business Administration, Communication
Bishop Chatard High School 1999 — 2003
Experian May 2015 - Present
KAR Auction Services, Inc November 2014 - May 2015
Interactive Intelligence July 2013 - October 2014
Experian August 2010 - July 2013
Arnett Management Solutions January 2010 - August 2010
Experian Decision Analytics July 2008 - December 2009
Achievant May 2007 - June 2008
Skills
Marketing, Lead Generation, Microsoft Excel, Team Leadership, Troubleshooting, PowerPoint, Marketing Communications, Microsoft Office 2007, Coaching, Customer Retention, Human Resources, Microsoft Office, Project Management, Cloud Applications, Networking
Education
Ball State University 2003 — 2008
Bachelor of Science (B.S.), Business Administration, Communication
Bishop Chatard High School 1999 — 2003
Teresa Walla's Interactive Intelligence Experience February 2014 - Present
Job Manager, Global Payroll and Compliance at Interactive Intelligence, Inc.
Industry Accounting
Experience
Interactive Intelligence February 2014 - Present
Interactive Intelligence September 2011 - January 2014
Interactive Intelligence August 2006 - September 2011
F.C. Tucker Company May 1999 - August 2006
Skills
Great Plains Software, Accounting, Accounts Receivable, Financial Reporting, Accounts Payable, Financial Analysis, Sarbanes-Oxley Act, Fixed Assets, US GAAP, SEC filings, Forecasting, Budgets, Internal Controls, Cost Accounting, Financial Accounting, Process Improvement, General Ledger, GAAP, Microsoft Excel, Strategic Financial..., Revenue Recognition, Financial Statements, Auditing, Business Process, Variance Analysis, Account Reconciliation, Payroll, Financial Modeling, Analysis, Business Process..., Internal Audit, Accruals, Microsoft Dynamics GP, Management
Education
WGU Indiana 2013 — 2014
Master's degree, Business Administration, Management and Operations
Ball State University 1996 — 1999
Bachelor of Science (B.S.), Accounting
Interactive Intelligence February 2014 - Present
Interactive Intelligence September 2011 - January 2014
Interactive Intelligence August 2006 - September 2011
F.C. Tucker Company May 1999 - August 2006
Skills
Great Plains Software, Accounting, Accounts Receivable, Financial Reporting, Accounts Payable, Financial Analysis, Sarbanes-Oxley Act, Fixed Assets, US GAAP, SEC filings, Forecasting, Budgets, Internal Controls, Cost Accounting, Financial Accounting, Process Improvement, General Ledger, GAAP, Microsoft Excel, Strategic Financial..., Revenue Recognition, Financial Statements, Auditing, Business Process, Variance Analysis, Account Reconciliation, Payroll, Financial Modeling, Analysis, Business Process..., Internal Audit, Accruals, Microsoft Dynamics GP, Management
Education
WGU Indiana 2013 — 2014
Master's degree, Business Administration, Management and Operations
Ball State University 1996 — 1999
Bachelor of Science (B.S.), Accounting
Tassy Davis's Interactive Intelligence Experience Facility Management and OperationsProperty ManagerDuke Realty CorporationSeptember 1995 - April 2015
Job Facilities Manager at Interactive Intelligence
Industry Real Estate
Experience
Interactive Intelligence Facility Management and OperationsProperty ManagerDuke Realty CorporationSeptember 1995 - April 2015
Skills
Lease Administration, Leases, Property Management, Real Estate, Corporate Real Estate, Negotiation, Contract Negotiation, Tenant, Real Estate Transactions, Landlords, Customer Service, Disposition, Budgets, Real Estate Development, Strategic Planning, Yardi, Lease Negotiations, Location Intelligence, Commercial Real Estate
Education
Ball State University 1973 — 1976
Business Administration and Management, General
Interactive Intelligence Facility Management and OperationsProperty ManagerDuke Realty CorporationSeptember 1995 - April 2015
Skills
Lease Administration, Leases, Property Management, Real Estate, Corporate Real Estate, Negotiation, Contract Negotiation, Tenant, Real Estate Transactions, Landlords, Customer Service, Disposition, Budgets, Real Estate Development, Strategic Planning, Yardi, Lease Negotiations, Location Intelligence, Commercial Real Estate
Education
Ball State University 1973 — 1976
Business Administration and Management, General
Nicholas Luthy's Interactive Intelligence Experience July 2015 - Present
Job Product Manager IVR, Speech, and Localization
Industry Computer Software
Experience
Interactive Intelligence July 2015 - Present
Interactive Intelligence September 2014 - June 2015
Interactive Intelligence January 2014 - August 2014
Interactive Intelligence August 2012 - January 2014
Interactive Intelligence May 2012 - August 2012
Interactive Intelligence July 2011 - May 2012
Interactive Intelligence May 2010 - June 2011
Barnes & Noble May 2005 - January 2010
New Carlisle Public Library 2000 - 2004
Skills
Consulting, IVR, Call Center Architecture, Call Flow Design, Auto Attendant, Visio, Microsoft Office, Contact Centers, ACD, Contact Center..., Technical Project..., Microsoft Certified..., Process Improvement, Software Development, Software Design, Call Centers, Telecommunications, Professional Services, Workforce Management, Requirements Analysis, Team Leadership, VoIP, Integration, Cloud Computing
Education
Ball State University 2004 — 2010
BS, Computer Science
Ball State University 2004 — 2010
Bachelor's degree, Computer Science
Interactive Intelligence July 2015 - Present
Interactive Intelligence September 2014 - June 2015
Interactive Intelligence January 2014 - August 2014
Interactive Intelligence August 2012 - January 2014
Interactive Intelligence May 2012 - August 2012
Interactive Intelligence July 2011 - May 2012
Interactive Intelligence May 2010 - June 2011
Barnes & Noble May 2005 - January 2010
New Carlisle Public Library 2000 - 2004
Skills
Consulting, IVR, Call Center Architecture, Call Flow Design, Auto Attendant, Visio, Microsoft Office, Contact Centers, ACD, Contact Center..., Technical Project..., Microsoft Certified..., Process Improvement, Software Development, Software Design, Call Centers, Telecommunications, Professional Services, Workforce Management, Requirements Analysis, Team Leadership, VoIP, Integration, Cloud Computing
Education
Ball State University 2004 — 2010
BS, Computer Science
Ball State University 2004 — 2010
Bachelor's degree, Computer Science
Ben Lindsey's Interactive Intelligence Experience July 2014 - Present
Job Automation Architect at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence July 2014 - Present
Interactive Intelligence February 2008 - Present
Interactive Intelligence December 2009 - June 2014
Interactive Intelligence February 2005 - February 2008
Interactive Intelligence February 2003 - February 2005
Interactive Intelligence February 1998 - February 2003
Skills
Automated Software..., Java, Jenkins, IVR, .NET, ACD, Solution Architecture, Visual Studio, Software Design, CTI, Agile Methodologies, C#, SIP, Software Development, Unified Communications, Management, SQL, XML, Selenium Testing, Test Automation, TestComplete, Selenium, JavaScript, Python
Education
Indiana University - Kelley School of Business 2002 — 2004
MBA, Business
Ball State University - College of Business 1992 — 1997
B.S., Information Systems
Interactive Intelligence July 2014 - Present
Interactive Intelligence February 2008 - Present
Interactive Intelligence December 2009 - June 2014
Interactive Intelligence February 2005 - February 2008
Interactive Intelligence February 2003 - February 2005
Interactive Intelligence February 1998 - February 2003
Skills
Automated Software..., Java, Jenkins, IVR, .NET, ACD, Solution Architecture, Visual Studio, Software Design, CTI, Agile Methodologies, C#, SIP, Software Development, Unified Communications, Management, SQL, XML, Selenium Testing, Test Automation, TestComplete, Selenium, JavaScript, Python
Education
Indiana University - Kelley School of Business 2002 — 2004
MBA, Business
Ball State University - College of Business 1992 — 1997
B.S., Information Systems
Christie Minns's Interactive Intelligence Experience March 2013 - Present
Job Training Manager at Interactive Intelligence
Industry Higher Education
Experience
Interactive Intelligence March 2013 - Present
IUPUI August 2001 - Present
Arthur Andersen LLP July 1999 - August 2001
Clifton Gunderson LLP February 1995 - June 1999
Skills
Higher Education, Adult Education
Education
Ball State University 1993 — 1995
Master's degree, Information and Communication Science
Ball State University - College of Business 1987 — 1992
Bachelor's degree, Human Resources Management and Services
Interactive Intelligence March 2013 - Present
IUPUI August 2001 - Present
Arthur Andersen LLP July 1999 - August 2001
Clifton Gunderson LLP February 1995 - June 1999
Skills
Higher Education, Adult Education
Education
Ball State University 1993 — 1995
Master's degree, Information and Communication Science
Ball State University - College of Business 1987 — 1992
Bachelor's degree, Human Resources Management and Services
Travis Cawthorn's Interactive Intelligence Experience May 2013 - Present
Job Software Engineer at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence May 2013 - Present
Ball State University February 2011 - May 2013
Ball State University January 2012 - May 2012
Ball State University September 2008 - February 2011
Skills
Java, C#, iOS, Windows Phone, Android, JavaScript, HTML, JSON, PHP, Agile Methodologies, SQL, PL/SQL, REST, jQuery, WPF, Subversion, Mercurial, Eclipse, Xcode, Visual Studio, Objective-C, Programming, Object Oriented Design, Computer Science, Scrum
Education
Ball State University 2008 — 2013
Bachelor of Science (BS), Computer Science, 3.25
Interactive Intelligence May 2013 - Present
Ball State University February 2011 - May 2013
Ball State University January 2012 - May 2012
Ball State University September 2008 - February 2011
Skills
Java, C#, iOS, Windows Phone, Android, JavaScript, HTML, JSON, PHP, Agile Methodologies, SQL, PL/SQL, REST, jQuery, WPF, Subversion, Mercurial, Eclipse, Xcode, Visual Studio, Objective-C, Programming, Object Oriented Design, Computer Science, Scrum
Education
Ball State University 2008 — 2013
Bachelor of Science (BS), Computer Science, 3.25
Chad Cree's Interactive Intelligence Experience September 2014 - Present
Job NOC Analyst at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence September 2014 - Present
Ivy Tech Community College July 2013 - Present
Ivy Tech Community College 2001 - September 2014
Independent Technology/Educational Consultant (Cengage Learning) 2010 - 2011
Independent Technology/Educational Consultant (Cisco Learning Institute) 2007 - 2009
Wintek Corporation May 2007 - June 2007
Ball State University 1998 - 2001
Skills
Routing and Switching, Presentations, Statistical Analysis, Teaching, Cisco Technologies, Visio, CCNA, Troubleshooting, Network Security, Cisco IOS, Microsoft Office, Distance Learning, Programming, Security, Network Design, Statistics, Courses, Computer Hardware, Technical Support, Networking, Firewalls, Network Administration, Instructional Design, Instructor-led Training
Education
Ball State University 2000 — 2001
Master of Science (M.S.), Information and Communication Sciences
Ball State University 1996 — 1997
Master of Arts (M.A.), Educational Psychology
Ball State University 1988 — 1995
Bachelor of Science (B.S.), History and Psychology
Interactive Intelligence September 2014 - Present
Ivy Tech Community College July 2013 - Present
Ivy Tech Community College 2001 - September 2014
Independent Technology/Educational Consultant (Cengage Learning) 2010 - 2011
Independent Technology/Educational Consultant (Cisco Learning Institute) 2007 - 2009
Wintek Corporation May 2007 - June 2007
Ball State University 1998 - 2001
Skills
Routing and Switching, Presentations, Statistical Analysis, Teaching, Cisco Technologies, Visio, CCNA, Troubleshooting, Network Security, Cisco IOS, Microsoft Office, Distance Learning, Programming, Security, Network Design, Statistics, Courses, Computer Hardware, Technical Support, Networking, Firewalls, Network Administration, Instructional Design, Instructor-led Training
Education
Ball State University 2000 — 2001
Master of Science (M.S.), Information and Communication Sciences
Ball State University 1996 — 1997
Master of Arts (M.A.), Educational Psychology
Ball State University 1988 — 1995
Bachelor of Science (B.S.), History and Psychology
Joseph Wash's Interactive Intelligence Experience January 2013 - Present
Job Application Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence January 2013 - Present
Interactive Intelligence January 2013 - Present
Education
Ball State University 2006 — 2012
Bachelor's degree, Computer Technology/Computer Systems Technology
Interactive Intelligence January 2013 - Present
Interactive Intelligence January 2013 - Present
Education
Ball State University 2006 — 2012
Bachelor's degree, Computer Technology/Computer Systems Technology
Chris Ellington's Interactive Intelligence Experience April 2008 - December 2009
Job Medical Leave was at Dell, Inc.
Industry Computer & Network Security
Experience
n/a - currently unemployed December 2011 - Present
Dell October 2010 - December 2011
Interactive Intelligence April 2008 - December 2009
Network Solutions, Inc. March 2001 - March 2008
Bertelsmann July 1997 - February 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, C++, English, Java, HTML, C, Strategic Planning, Telecommunications, Team Building, VoIP, Leadership, New Business Development, Data Center, Network Security, Cross-functional Team..., Account Management, TCP/IP, Cisco Technologies, Sales, Team Leadership, Process Improvement
Education
Ball State University 1989 — 1993
Bachelor of Science (B.S.), Computer Science
n/a - currently unemployed December 2011 - Present
Dell October 2010 - December 2011
Interactive Intelligence April 2008 - December 2009
Network Solutions, Inc. March 2001 - March 2008
Bertelsmann July 1997 - February 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, C++, English, Java, HTML, C, Strategic Planning, Telecommunications, Team Building, VoIP, Leadership, New Business Development, Data Center, Network Security, Cross-functional Team..., Account Management, TCP/IP, Cisco Technologies, Sales, Team Leadership, Process Improvement
Education
Ball State University 1989 — 1993
Bachelor of Science (B.S.), Computer Science
Tara Snider's Interactive Intelligence Experience July 2013 - October 2014
Job Sr. Tax Accountant at KAR Auction Services
Industry Automotive
Experience
KAR Auction Services, Inc October 2014 - Present
Interactive Intelligence July 2013 - October 2014
Crowe Horwath LLP September 2010 - July 2013
McGladrey January 2009 - April 2009
Skills
Corporate Tax, Tax Preparation, Tax Returns, Microsoft Excel, OneSource, GoSystems, Microsoft Dynamics GP, FAS, Financial Analysis, Accounting, Income Tax, Tax Accounting
Education
Ball State University 2005 — 2010
Master's degree, Accounting
KAR Auction Services, Inc October 2014 - Present
Interactive Intelligence July 2013 - October 2014
Crowe Horwath LLP September 2010 - July 2013
McGladrey January 2009 - April 2009
Skills
Corporate Tax, Tax Preparation, Tax Returns, Microsoft Excel, OneSource, GoSystems, Microsoft Dynamics GP, FAS, Financial Analysis, Accounting, Income Tax, Tax Accounting
Education
Ball State University 2005 — 2010
Master's degree, Accounting
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia