Interactive Intelligence
Industry: Telecommunications company
DescriptionInteractive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. Founded: October 1994 Headquarters: Indianapolis, Indiana, United States CEO: Donald E Brown (Apr 1995–) Number of employees: 2,000 (2016) Founders: Donald E. Brown, David Stonehouse Parent organization: Interactive Intelligence Group, Inc. Subsidiaries: Interactive Intelligence International Inc, ININ UK ltd,
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Interactive Intelligence Employees
Employee
Years
Job
Industry
Tom Fisher Tom Fisher's Interactive Intelligence Experience January 2014 - Present
Job CSO and Senior VicePresident, Service Delivery
Industry Telecommunications
Experience
Interactive Intelligence January 2014 - Present
Interactive Intelligence May 2012 - February 2014
Interactive Intelligence January 2011 - May 2012
Interactive Intelligence January 2005 - January 2011
Interactive Intelligence January 2004 - January 2007
Interactive Intelligence March 2002 - January 2005
Cisco Systems March 1999 - March 2001
Andersen Consulting (Accenture) June 1998 - March 1999
Skills
Cloud Computing, SaaS, VoIP, SIP, Unified Communications, Salesforce.com, Contact Centers, Call Centers, Call Center, Cisco Technologies, Channel Partners, Product Management, Sales Engineering, Sales Operations, SIP Trunking, Telecommunications, Telephony, Cloud Applications, Enterprise Software, Professional Services, IVR, CRM, SFDC, Private Cloud, Pre-sales, Leadership, Direct Sales, Sales Process, Hosted VoIP, Contact Center Design, Contact Centre, CaaS, Hosted Contact Center, Engineering Management, Global Operations, Hosted, Product Marketing, Go-to-market Strategy, Strategy, Business Process, Solution Selling, Consulting, Management, Integration
Education
Ohio University 1992 — 1998
BS, Communications Systems Management
Cisco Systems
CCNA, CCDA, IP Telephony Design Specialist, ICM Certified Support Specialist, CIPT, EVODD
Interactive Intelligence, Inc.
Certified Systems Engineer and IP Telephony Architect
Microsoft
MCP, Cerfitications
Ohio University
BS, Biology
Interactive Intelligence January 2014 - Present
Interactive Intelligence May 2012 - February 2014
Interactive Intelligence January 2011 - May 2012
Interactive Intelligence January 2005 - January 2011
Interactive Intelligence January 2004 - January 2007
Interactive Intelligence March 2002 - January 2005
Cisco Systems March 1999 - March 2001
Andersen Consulting (Accenture) June 1998 - March 1999
Skills
Cloud Computing, SaaS, VoIP, SIP, Unified Communications, Salesforce.com, Contact Centers, Call Centers, Call Center, Cisco Technologies, Channel Partners, Product Management, Sales Engineering, Sales Operations, SIP Trunking, Telecommunications, Telephony, Cloud Applications, Enterprise Software, Professional Services, IVR, CRM, SFDC, Private Cloud, Pre-sales, Leadership, Direct Sales, Sales Process, Hosted VoIP, Contact Center Design, Contact Centre, CaaS, Hosted Contact Center, Engineering Management, Global Operations, Hosted, Product Marketing, Go-to-market Strategy, Strategy, Business Process, Solution Selling, Consulting, Management, Integration
Education
Ohio University 1992 — 1998
BS, Communications Systems Management
Cisco Systems
CCNA, CCDA, IP Telephony Design Specialist, ICM Certified Support Specialist, CIPT, EVODD
Interactive Intelligence, Inc.
Certified Systems Engineer and IP Telephony Architect
Microsoft
MCP, Cerfitications
Ohio University
BS, Biology
Travis B. Thompson Travis B. Thompson's Interactive Intelligence Experience August 2015 - Present
Job Dynamic Channel / Business Development Professional
Industry Information Technology and Services
Experience
Interactive Intelligence August 2015 - Present
Interactive Intelligence December 2013 - July 2015
Avaya December 2010 - October 2013
CERIDIAN January 2007 - February 2010
NEXTEL PARTNERS, Now SPRINT September 2004 - January 2007
CERIDIAN September 2002 - September 2004
IONEX July 2001 - September 2002
NORTEL NETWORKS August 2000 - July 2001
LOGIX February 1998 - October 1999
PAGENET February 1993 - February 1998
Skills
Solution Selling, Enterprise Software, Sales Process, Direct Sales, Business Development, Training, Sales, Team Building, Management, SaaS, Sales Management, Leadership, B2B, Strategy, Sales Operations, Start-ups, Unified Communications, Coaching, Wireless, VoIP, Customer Satisfaction, Cloud Computing, Recruiting, Key Account Management, Marketing, Managed Services, Salesforce.com, Telecommunications, Channel Partners, Selling, Networking, P&L Management, Professional Services, Call Centers, Strategic Partnerships, Telephony, Integration, Account Management, Go-to-market Strategy, CRM, SIP, MPLS, Avaya, Channel Sales, IP, SIP Trunking, Lead Generation, Cold Calling, Data Center, Mobile Devices
Education
Oklahoma State University 1984 — 1988
B.S., History / 3.12 GPA
Interactive Intelligence August 2015 - Present
Interactive Intelligence December 2013 - July 2015
Avaya December 2010 - October 2013
CERIDIAN January 2007 - February 2010
NEXTEL PARTNERS, Now SPRINT September 2004 - January 2007
CERIDIAN September 2002 - September 2004
IONEX July 2001 - September 2002
NORTEL NETWORKS August 2000 - July 2001
LOGIX February 1998 - October 1999
PAGENET February 1993 - February 1998
Skills
Solution Selling, Enterprise Software, Sales Process, Direct Sales, Business Development, Training, Sales, Team Building, Management, SaaS, Sales Management, Leadership, B2B, Strategy, Sales Operations, Start-ups, Unified Communications, Coaching, Wireless, VoIP, Customer Satisfaction, Cloud Computing, Recruiting, Key Account Management, Marketing, Managed Services, Salesforce.com, Telecommunications, Channel Partners, Selling, Networking, P&L Management, Professional Services, Call Centers, Strategic Partnerships, Telephony, Integration, Account Management, Go-to-market Strategy, CRM, SIP, MPLS, Avaya, Channel Sales, IP, SIP Trunking, Lead Generation, Cold Calling, Data Center, Mobile Devices
Education
Oklahoma State University 1984 — 1988
B.S., History / 3.12 GPA
Chris Mantz Chris Mantz's Interactive Intelligence Experience 2005 - 2007
Job Director of Sales, South West at Dtex Systems
Industry Computer Networking
Experience
Dtex Systems April 2015 - Present
FireEye March 2010 - March 2015
Blue Coat Systems March 2007 - April 2010
Interactive Intelligence 2005 - 2007
Interactive Intelligence 2005 - 2007
Cisco Systems 1998 - 2003
SMC Networks 1995 - 1998
SMC 1995 - 1998
CDW 1993 - 1995
UPS 1988 - 1990
Skills
Channel, Management, Sales Enablement, Solution Selling, Sales Operations, SaaS, Cisco Technologies, Go-to-market Strategy, Channel Partners, Enterprise Software, Cloud Computing, Network Security, Data Center, Salesforce.com, Professional Services
Education
Northern Illinois University 1990 — 1993
B.S., Economics
Dtex Systems April 2015 - Present
FireEye March 2010 - March 2015
Blue Coat Systems March 2007 - April 2010
Interactive Intelligence 2005 - 2007
Interactive Intelligence 2005 - 2007
Cisco Systems 1998 - 2003
SMC Networks 1995 - 1998
SMC 1995 - 1998
CDW 1993 - 1995
UPS 1988 - 1990
Skills
Channel, Management, Sales Enablement, Solution Selling, Sales Operations, SaaS, Cisco Technologies, Go-to-market Strategy, Channel Partners, Enterprise Software, Cloud Computing, Network Security, Data Center, Salesforce.com, Professional Services
Education
Northern Illinois University 1990 — 1993
B.S., Economics
Christopher Bosken Christopher Bosken's Interactive Intelligence Experience May 2014 - Present
Job Patent Attorney at Interactive Intelligence
Industry Legal Services
Experience
Interactive Intelligence May 2014 - Present
OrgSpan, Inc. May 2012 - Present
USPTO January 2011 - May 2012
Sterne, Kessler, Goldstein & Fox October 2010 - January 2011
Berenato White October 2009 - October 2010
Kilpatrick Stockton September 2006 - June 2009
Cisco May 2001 - August 2001
Nortel Networks August 1999 - December 1999
Skills
Drafting patent..., IP counseling, Licensing, Patent Prosecution, Trademarks, Patent Litigation, Prosecution, Patents, Litigation Support, Legal Writing, Patent Applications
Education
Wake Forest University School of Law 2003 — 2006
J.D., Law
North Carolina State University 1997 — 2003
B.S., Computer Engineering, Political Science
Interactive Intelligence May 2014 - Present
OrgSpan, Inc. May 2012 - Present
USPTO January 2011 - May 2012
Sterne, Kessler, Goldstein & Fox October 2010 - January 2011
Berenato White October 2009 - October 2010
Kilpatrick Stockton September 2006 - June 2009
Cisco May 2001 - August 2001
Nortel Networks August 1999 - December 1999
Skills
Drafting patent..., IP counseling, Licensing, Patent Prosecution, Trademarks, Patent Litigation, Prosecution, Patents, Litigation Support, Legal Writing, Patent Applications
Education
Wake Forest University School of Law 2003 — 2006
J.D., Law
North Carolina State University 1997 — 2003
B.S., Computer Engineering, Political Science
Lydia (Yates) Stanley's Interactive Intelligence Experience October 2012 - Present
Job Senior Implementation Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence October 2012 - Present
Interactive Intelligence October 2011 - November 2012
Russell Martin & Associates June 2010 - November 2011
Aurora Parts & Accessories April 2011 - October 2011
Information Technology at Purdue December 2009 - May 2011
Education
Purdue University 2007 — 2011
BS, Computer and Information Technology- Information Systems, Organizational Leadership and Supervision
Interactive Intelligence October 2012 - Present
Interactive Intelligence October 2011 - November 2012
Russell Martin & Associates June 2010 - November 2011
Aurora Parts & Accessories April 2011 - October 2011
Information Technology at Purdue December 2009 - May 2011
Education
Purdue University 2007 — 2011
BS, Computer and Information Technology- Information Systems, Organizational Leadership and Supervision
Jonathan Van Steen Jonathan Van Steen's Interactive Intelligence Experience June 2014 - Present
Job Functionality Test Engineer at Interactive Intelligence
Industry Computer Networking
Experience
Interactive Intelligence June 2014 - Present
Michigan Technological University November 2013 - April 2014
Michigan Technological University August 2012 - November 2013
Heartland Business Systems May 2013 - August 2013
McDonald's Corporation June 2010 - August 2012
Escanaba Pharmacy May 2009 - December 2011
Skills
Technical Support, Troubleshooting, Network Administration, Customer Service, IT Operations, PowerPoint, Data Analysis, Leadership, Cisco IOS, Microsoft Administration, Linux System..., LDAP, OS X, Linux, Testing, Microsoft Office
Education
Michigan Technological University 2011 — 2014
Bachelor's of Science, Computer Network and System Administration, GPA: 3.16
Bay de Noc Community College 2009 — 2011
General Education
Interactive Intelligence June 2014 - Present
Michigan Technological University November 2013 - April 2014
Michigan Technological University August 2012 - November 2013
Heartland Business Systems May 2013 - August 2013
McDonald's Corporation June 2010 - August 2012
Escanaba Pharmacy May 2009 - December 2011
Skills
Technical Support, Troubleshooting, Network Administration, Customer Service, IT Operations, PowerPoint, Data Analysis, Leadership, Cisco IOS, Microsoft Administration, Linux System..., LDAP, OS X, Linux, Testing, Microsoft Office
Education
Michigan Technological University 2011 — 2014
Bachelor's of Science, Computer Network and System Administration, GPA: 3.16
Bay de Noc Community College 2009 — 2011
General Education
Joseph Kodos's Interactive Intelligence Experience February 2014 - Present
Job Usability Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence February 2014 - Present
Regional Education Media Center #1 May 2013 - December 2013
ITOxygen April 2012 - December 2013
Association of IT Professionals - MTU Student Chapter January 2011 - December 2013
Skills
PC Repair, Teamwork, Windows, Writing, E-commerce, Efficiency Improvement, Linux, MySQL, Network Engineering, IT Support, Microsoft Office, Hyper-V, Google Apps, Collectibles, Atlassian..., Apache, CentOS, Enterprise Security, PHP, Audacity, VMWare Workstation, PC Purchasing Advice, HTML, Microsoft SQL Server, WordPress, Ubuntu, Bash, MS Project, Visio, Cloud Computing IaaS, PfSense, Cisco IOS, AutoIt, Backtrack, Adobe Premiere Pro (CS4), System Administration
Education
Michigan Technological University 2009 — 2013
Computer Networking and Systems Administration, Information Technology, (3.11 Cumulative) (3.49 Departmental)
L'Anse Creuse High School 2005 — 2009
High School Diploma
Interactive Intelligence February 2014 - Present
Regional Education Media Center #1 May 2013 - December 2013
ITOxygen April 2012 - December 2013
Association of IT Professionals - MTU Student Chapter January 2011 - December 2013
Skills
PC Repair, Teamwork, Windows, Writing, E-commerce, Efficiency Improvement, Linux, MySQL, Network Engineering, IT Support, Microsoft Office, Hyper-V, Google Apps, Collectibles, Atlassian..., Apache, CentOS, Enterprise Security, PHP, Audacity, VMWare Workstation, PC Purchasing Advice, HTML, Microsoft SQL Server, WordPress, Ubuntu, Bash, MS Project, Visio, Cloud Computing IaaS, PfSense, Cisco IOS, AutoIt, Backtrack, Adobe Premiere Pro (CS4), System Administration
Education
Michigan Technological University 2009 — 2013
Computer Networking and Systems Administration, Information Technology, (3.11 Cumulative) (3.49 Departmental)
L'Anse Creuse High School 2005 — 2009
High School Diploma
Rian Logan Rian Logan's Interactive Intelligence Experience March 2012 - Present
Job Technical Sales Consultant at Interactive Intelligence
Industry Marketing and Advertising
Experience
Interactive Intelligence March 2012 - Present
American Marketing Group February 2005 - February 2012
Sallie Mae September 1997 - February 2005
Skills
VoIP, Telephony, IVR, Contact Centers, Call Center, Unified Communications, Cloud Computing, Solution Selling, Enterprise Software, SaaS, Salesforce.com, Account Management, Channel, Lead Generation, Direct Sales, Student Loans, CRM, Call Centers, Sales, Telecommunications, Virtualization
Education
Marian College 2002 — 2004
Adult Learning Course, Business/Corporate Communications
The Second City, Chicago 1990 — 1993
Improvisational Sketch Comedy
Interactive Intelligence March 2012 - Present
American Marketing Group February 2005 - February 2012
Sallie Mae September 1997 - February 2005
Skills
VoIP, Telephony, IVR, Contact Centers, Call Center, Unified Communications, Cloud Computing, Solution Selling, Enterprise Software, SaaS, Salesforce.com, Account Management, Channel, Lead Generation, Direct Sales, Student Loans, CRM, Call Centers, Sales, Telecommunications, Virtualization
Education
Marian College 2002 — 2004
Adult Learning Course, Business/Corporate Communications
The Second City, Chicago 1990 — 1993
Improvisational Sketch Comedy
Erin Whittaker's Interactive Intelligence Experience June 2014 - Present
Job Orr Fellow at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence June 2014 - Present
Archer Daniels Midland May 2013 - August 2013
United States Senate Committee on Agriculture, Nutrition, and Forestry June 2012 - July 2012
Chateau Pont du Brion June 2011 - July 2011
Skills
Salesforce.com, Research, French, Statistics, Critical Thinking, Data Analysis, Agricultural Economics, Microsoft Excel, Policy Analysis, Social Networking, PowerPoint, Quantitative Research, GAMS, SPSS, Linear Programming
Education
Purdue University 2010 — 2014
Bachelor of Science, Quantitative Agricultural Economics, Senior
Purdue University 2010 — 2014
Bachelor of Art, French, Senior
Interactive Intelligence June 2014 - Present
Archer Daniels Midland May 2013 - August 2013
United States Senate Committee on Agriculture, Nutrition, and Forestry June 2012 - July 2012
Chateau Pont du Brion June 2011 - July 2011
Skills
Salesforce.com, Research, French, Statistics, Critical Thinking, Data Analysis, Agricultural Economics, Microsoft Excel, Policy Analysis, Social Networking, PowerPoint, Quantitative Research, GAMS, SPSS, Linear Programming
Education
Purdue University 2010 — 2014
Bachelor of Science, Quantitative Agricultural Economics, Senior
Purdue University 2010 — 2014
Bachelor of Art, French, Senior
Jeff Voorhees Jeff Voorhees's Interactive Intelligence Experience June 2012 - September 2013
Job Project Management Contractor at Sycorr
Industry Program Development
Experience
Sycorr September 2014 - Present
Velocity October 2011 - Present
Keller Williams Roers Realty October 2013 - Present
Interactive Intelligence June 2012 - September 2013
Noridian Mutual Insurance March 2011 - October 2011
University of Mary 2009 - 2010
Microsoft Corporation 2001 - 2010
Great Plains Software 1986 - 2001
Skills
Strategic Planning, Project Assurance, Practice Consulting, Program Management, Process Improvement, Project Management, Management Consulting, Change Management, Team Building, Leadership, Leadership Development, Organizational..., Training, Business Analysis, Start-ups, Software Project..., Coaching, IT Strategy, Data Analysis, ERP, Risk Management, Vendor Management, Project Planning, SharePoint, Problem Solving, Negotiation, Requirements Analysis, Business Process, Marketing Strategy, Team Management, Project Portfolio..., Operations Management, Business Development, Product Management, PMP, Public Speaking, Consulting, Mentoring, PMO, Business Process..., Management, Cloud Computing, Team Leadership, Performance Management, Business Strategy, Cross-functional Team..., SDLC, Account Management, Customer Service, Business Intelligence
Education
University of Mary 2008 — 2009
Masters, Strategic Leadership
Minnesota State University, Moorhead 1981 — 1986
Bachelor of Science, Business Administration
Sycorr September 2014 - Present
Velocity October 2011 - Present
Keller Williams Roers Realty October 2013 - Present
Interactive Intelligence June 2012 - September 2013
Noridian Mutual Insurance March 2011 - October 2011
University of Mary 2009 - 2010
Microsoft Corporation 2001 - 2010
Great Plains Software 1986 - 2001
Skills
Strategic Planning, Project Assurance, Practice Consulting, Program Management, Process Improvement, Project Management, Management Consulting, Change Management, Team Building, Leadership, Leadership Development, Organizational..., Training, Business Analysis, Start-ups, Software Project..., Coaching, IT Strategy, Data Analysis, ERP, Risk Management, Vendor Management, Project Planning, SharePoint, Problem Solving, Negotiation, Requirements Analysis, Business Process, Marketing Strategy, Team Management, Project Portfolio..., Operations Management, Business Development, Product Management, PMP, Public Speaking, Consulting, Mentoring, PMO, Business Process..., Management, Cloud Computing, Team Leadership, Performance Management, Business Strategy, Cross-functional Team..., SDLC, Account Management, Customer Service, Business Intelligence
Education
University of Mary 2008 — 2009
Masters, Strategic Leadership
Minnesota State University, Moorhead 1981 — 1986
Bachelor of Science, Business Administration
Jennifer Dziekan Jennifer Dziekan's Interactive Intelligence Experience August 2012 - Present
Job Project Manager
Industry Computer Software
Experience
Interactive Intelligence August 2012 - Present
Bay Bridge Decision Technologies July 2010 - August 2012
Bay Bridge Decision Technologies May 2007 - June 2010
Bay Bridge Decision Technologies January 2005 - May 2007
Skills
Expert knowledge of..., Working knowledge of..., Change Management, Hands-on Training, Call Center, Strategic Planning, Microsoft Excel, Microsoft Office, MS Project, Project Management, CRM, Quality Assurance, Leadership, Call Centers, Workforce Management, Training, Process Improvement, Program Management, Management, Query Analyzer, Analysis, Performance Management, Forecasting, Sales
Education
Penn State University 2000 — 2004
BS, Management Science & Information Systems, Dean's List
Interactive Intelligence August 2012 - Present
Bay Bridge Decision Technologies July 2010 - August 2012
Bay Bridge Decision Technologies May 2007 - June 2010
Bay Bridge Decision Technologies January 2005 - May 2007
Skills
Expert knowledge of..., Working knowledge of..., Change Management, Hands-on Training, Call Center, Strategic Planning, Microsoft Excel, Microsoft Office, MS Project, Project Management, CRM, Quality Assurance, Leadership, Call Centers, Workforce Management, Training, Process Improvement, Program Management, Management, Query Analyzer, Analysis, Performance Management, Forecasting, Sales
Education
Penn State University 2000 — 2004
BS, Management Science & Information Systems, Dean's List
Brent Morrison Brent Morrison's Interactive Intelligence Experience September 2015 - Present
Job Implementation Delivery Manager at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence September 2015 - Present
Interactive Intelligence May 2014 - September 2015
Interactive Intelligence October 2013 - April 2014
Interactive Intelligence October 2012 - September 2013
Research In Motion June 2012 - October 2012
Research In Motion May 2009 - May 2012
Skills
Avaya, Cisco Call Manager, Blackberry, TCP/IP, Telecommunications, BMC Remedy, Troubleshooting, Windows Server, Active Directory, Call Centers, IVR, Unix, VoIP, VPN, Computer Hardware, Microsoft Exchange, Technical Support, Wireless, Network Administration, Wireless Networking, VMware, Blackberry Enterprise..., Integration, Servers, Cisco Technologies, System Deployment, Cisco IOS, Data Center, LAN-WAN, SIP, CIC, Switches, Network Design, Disaster Recovery, Avaya Technologies
Education
Mohawk College 2007 — 2009
Network engineering
Interactive Intelligence September 2015 - Present
Interactive Intelligence May 2014 - September 2015
Interactive Intelligence October 2013 - April 2014
Interactive Intelligence October 2012 - September 2013
Research In Motion June 2012 - October 2012
Research In Motion May 2009 - May 2012
Skills
Avaya, Cisco Call Manager, Blackberry, TCP/IP, Telecommunications, BMC Remedy, Troubleshooting, Windows Server, Active Directory, Call Centers, IVR, Unix, VoIP, VPN, Computer Hardware, Microsoft Exchange, Technical Support, Wireless, Network Administration, Wireless Networking, VMware, Blackberry Enterprise..., Integration, Servers, Cisco Technologies, System Deployment, Cisco IOS, Data Center, LAN-WAN, SIP, CIC, Switches, Network Design, Disaster Recovery, Avaya Technologies
Education
Mohawk College 2007 — 2009
Network engineering
Deidra Burns's Interactive Intelligence Experience August 2013 - July 2015
Job Channel Manager at VoltDelta
Industry Information Technology and Services
Experience
VoltDelta August 2015 - Present
Interactive Intelligence August 2013 - July 2015
ChaCha October 2012 - February 2013
Ontario Systems August 2009 - October 2012
Ontario Systems March 2008 - August 2009
Sallie Mae 2002 - 2008
Skills
Process Improvement, Cross-functional Team..., Program Management, Process Engineering, Strategic Planning, Customer Relations, Contract Negotiations, Strategic Partnerships, Development Management, New Business Development, Business Planning, Offshore Management, Executive Management, Customer Value..., Product Strategy, SDLC, SaaS, Leadership, IT Strategy, Product Management, Business Analysis, Customer Service, Business Development, Team Building, Business Intelligence, Start-ups, Management, Vendor Management, Contract Negotiation, Integration, Business Relationship..., Global Business..., Collaborative Leadership, Influential Communicator, Interpersonal..., Market Research, Strategic Alliances, Strategic Negotiations
Education
Purdue University
Bachelor's degree, Information Technology
MIT Sloan School of Management
Executive Education, Finanance for the Technical Executive
VoltDelta August 2015 - Present
Interactive Intelligence August 2013 - July 2015
ChaCha October 2012 - February 2013
Ontario Systems August 2009 - October 2012
Ontario Systems March 2008 - August 2009
Sallie Mae 2002 - 2008
Skills
Process Improvement, Cross-functional Team..., Program Management, Process Engineering, Strategic Planning, Customer Relations, Contract Negotiations, Strategic Partnerships, Development Management, New Business Development, Business Planning, Offshore Management, Executive Management, Customer Value..., Product Strategy, SDLC, SaaS, Leadership, IT Strategy, Product Management, Business Analysis, Customer Service, Business Development, Team Building, Business Intelligence, Start-ups, Management, Vendor Management, Contract Negotiation, Integration, Business Relationship..., Global Business..., Collaborative Leadership, Influential Communicator, Interpersonal..., Market Research, Strategic Alliances, Strategic Negotiations
Education
Purdue University
Bachelor's degree, Information Technology
MIT Sloan School of Management
Executive Education, Finanance for the Technical Executive
Andy Niksch's Interactive Intelligence Experience 1997 - 2002
Job Senior Developer at RND Group, Inc.
Industry Computer Software
Experience
RND Group, Inc. March 2009 - Present
Pelco November 2007 - February 2009
Integral technologies 2005 - December 2007
Powerway Inc 2004 - 2005
Baker Hill Corporation, an Experian Company 2002 - 2004
Interactive Intelligence 1997 - 2002
Software Artistry Inc May 1995 - December 1997
Tivoli May 1995 - December 1997
Skills
Visual Studio, Software Engineering, Software Development, WCF, Database Design, C#, Leadership, Integration, .NET, Software Design, Microsoft SQL Server, ASP.NET, jQuery, Windows, WPF, XML, SQL, Agile Methodologies, Databases, LINQ, T-SQL, Web Services, WinForms, Scrum, SDLC, Software Project..., Requirements Analysis, JavaScript
Education
Purdue University 1991 — 1995
Science, Computer Science
Hazelwood central 1987 — 1991
High School Diploma, General Studies
RND Group, Inc. March 2009 - Present
Pelco November 2007 - February 2009
Integral technologies 2005 - December 2007
Powerway Inc 2004 - 2005
Baker Hill Corporation, an Experian Company 2002 - 2004
Interactive Intelligence 1997 - 2002
Software Artistry Inc May 1995 - December 1997
Tivoli May 1995 - December 1997
Skills
Visual Studio, Software Engineering, Software Development, WCF, Database Design, C#, Leadership, Integration, .NET, Software Design, Microsoft SQL Server, ASP.NET, jQuery, Windows, WPF, XML, SQL, Agile Methodologies, Databases, LINQ, T-SQL, Web Services, WinForms, Scrum, SDLC, Software Project..., Requirements Analysis, JavaScript
Education
Purdue University 1991 — 1995
Science, Computer Science
Hazelwood central 1987 — 1991
High School Diploma, General Studies
bradley backhaus's Interactive Intelligence Experience May 2015 - Present
Job experience design
Industry Design
Experience
INTERACTIVE INTELLIGENCE May 2015 - Present
DIGITASLBi September 2007 - April 2015
THE COCA-COLA COMPANY June 2004 - August 2007
KODAK April 2002 - June 2004
iXL / SCIENT December 1999 - February 2002
BAKER ROBBINS April 1997 - December 1999
ARTHUR ANDERSEN February 1994 - March 1997
Skills
User Experience, Information Architecture, User Interface Design, Digital Marketing, Content Strategy, Interactive Marketing, User Interface, Experience Design, Copywriting, Concept Development, Interactive Advertising, Usability Engineering, Interaction Design, Visual Design, Creative Direction, Digital Strategy, Creative Strategy, Storyboarding, Art Direction, Accessibility, Business Analysis, Research, Corporate Identity, User-centered Design, Information Design, User Experience Design, Mobile Design, Integrated Marketing, Branding & Identity, Brand Development
Education
University of Chicago 1994 — 1996
n/a
Michigan State University 1989 — 1994
Bachelor of Arts
INTERACTIVE INTELLIGENCE May 2015 - Present
DIGITASLBi September 2007 - April 2015
THE COCA-COLA COMPANY June 2004 - August 2007
KODAK April 2002 - June 2004
iXL / SCIENT December 1999 - February 2002
BAKER ROBBINS April 1997 - December 1999
ARTHUR ANDERSEN February 1994 - March 1997
Skills
User Experience, Information Architecture, User Interface Design, Digital Marketing, Content Strategy, Interactive Marketing, User Interface, Experience Design, Copywriting, Concept Development, Interactive Advertising, Usability Engineering, Interaction Design, Visual Design, Creative Direction, Digital Strategy, Creative Strategy, Storyboarding, Art Direction, Accessibility, Business Analysis, Research, Corporate Identity, User-centered Design, Information Design, User Experience Design, Mobile Design, Integrated Marketing, Branding & Identity, Brand Development
Education
University of Chicago 1994 — 1996
n/a
Michigan State University 1989 — 1994
Bachelor of Arts
Edward Littleton Edward Littleton's Interactive Intelligence Experience March 2015 - Present
Job Territory Manager:Improving Customer Engagement
Industry Telecommunications
Experience
Interactive Intelligence March 2015 - Present
Aspect Software August 2012 - March 2015
Siemens Enterprise Communications November 2007 - July 2012
AT&T June 2003 - November 2007
QWEST COMMUNICATIONS CORP 2001 - 2002
Skills
Contact Centers, Workforce Management, Speech Analytics, Customer Satisfaction, Cusomer Retention, Continuous Improvement, Business Process..., SaaS, Cloud-based, Hosted Services, Salesforce.com, Telecommunications, Unified Communications, Social Media, Direct Sales, Analytics, Integrity, Excellent listening..., Rapport Building, Channel Partners, Enterprise Solution..., Solution Selling
Education
Pace University-Pleasantville/Briarcliff Campus
Bachelor's Degree, Maketing and Business
Interactive Intelligence March 2015 - Present
Aspect Software August 2012 - March 2015
Siemens Enterprise Communications November 2007 - July 2012
AT&T June 2003 - November 2007
QWEST COMMUNICATIONS CORP 2001 - 2002
Skills
Contact Centers, Workforce Management, Speech Analytics, Customer Satisfaction, Cusomer Retention, Continuous Improvement, Business Process..., SaaS, Cloud-based, Hosted Services, Salesforce.com, Telecommunications, Unified Communications, Social Media, Direct Sales, Analytics, Integrity, Excellent listening..., Rapport Building, Channel Partners, Enterprise Solution..., Solution Selling
Education
Pace University-Pleasantville/Briarcliff Campus
Bachelor's Degree, Maketing and Business
Audrea DiLiberto Audrea DiLiberto's Interactive Intelligence Experience April 2014 - Present
Job Project Manager at Interactive Intelligence
Industry Computer Networking
Experience
Interactive Intelligence April 2014 - Present
The Brookfield Group January 2014 - March 2014
National FFA Organization April 2010 - November 2013
First Advantage 2007 - April 2010
HDG Mansur 2006 - 2007
HDG Mansur 2004 - 2006
OSU Foundation 1999 - 2003
Helmerich and Payne 2001 - 2002
Skills
Troubleshooting, Windows Server, Windows 7, System Administration, Process Improvement, Servers, Microsoft Exchange, IT Management, Active Directory, Network Security, Customer Service, Project Management, Training, Windows, Microsoft Excel, Management, SharePoint, Microsoft Office, SCCM, Public Speaking, Security, Computer Hardware, VMware, PowerPoint, Disaster Recovery, DHCP, VMware ESX, IT Operations, Operating Systems, Software Documentation, Change Management, Virtualization, DNS, IIS, Problem Solving, Administration, Documentation, Windows Server 2003, Windows Server 2008, Help Desk Support, Inventory Management
Education
Oklahoma State University 1999 — 2003
Bachelor of Science (BS), Management Information Systems
Interactive Intelligence April 2014 - Present
The Brookfield Group January 2014 - March 2014
National FFA Organization April 2010 - November 2013
First Advantage 2007 - April 2010
HDG Mansur 2006 - 2007
HDG Mansur 2004 - 2006
OSU Foundation 1999 - 2003
Helmerich and Payne 2001 - 2002
Skills
Troubleshooting, Windows Server, Windows 7, System Administration, Process Improvement, Servers, Microsoft Exchange, IT Management, Active Directory, Network Security, Customer Service, Project Management, Training, Windows, Microsoft Excel, Management, SharePoint, Microsoft Office, SCCM, Public Speaking, Security, Computer Hardware, VMware, PowerPoint, Disaster Recovery, DHCP, VMware ESX, IT Operations, Operating Systems, Software Documentation, Change Management, Virtualization, DNS, IIS, Problem Solving, Administration, Documentation, Windows Server 2003, Windows Server 2008, Help Desk Support, Inventory Management
Education
Oklahoma State University 1999 — 2003
Bachelor of Science (BS), Management Information Systems
Jesse Schwartz Jesse Schwartz's Interactive Intelligence Experience March 2014 - Present
Job ★ Software Developer ★ Test Automation ★
Industry Computer Software
Experience
Interactive Intelligence March 2014 - Present
Deutsche Bank April 2013 - January 2014
Deutsche Bank September 2012 - April 2013
Deutsche Bank July 2011 - September 2012
Itron March 2010 - July 2011
Ericsson December 2007 - April 2010
IBM April 2006 - April 2007
Sony Ericsson 2005 - 2006
Alcatel 2001 - 2004
Skills
Testing, Test Automation, Agile Methodologies, Software Development, Scrum, Linux, Unix, Integration, Java, Software Engineering, Software Quality..., Test Cases, SDLC, SOA, BDD, Agile Project Management, Software Design, Databases, Quality Center, Web Services, Operating Systems, REST, Ruby, Git, Object Oriented Design
Education
North Carolina State University 1995 — 2005
BS, Electrical Engineering
Interactive Intelligence March 2014 - Present
Deutsche Bank April 2013 - January 2014
Deutsche Bank September 2012 - April 2013
Deutsche Bank July 2011 - September 2012
Itron March 2010 - July 2011
Ericsson December 2007 - April 2010
IBM April 2006 - April 2007
Sony Ericsson 2005 - 2006
Alcatel 2001 - 2004
Skills
Testing, Test Automation, Agile Methodologies, Software Development, Scrum, Linux, Unix, Integration, Java, Software Engineering, Software Quality..., Test Cases, SDLC, SOA, BDD, Agile Project Management, Software Design, Databases, Quality Center, Web Services, Operating Systems, REST, Ruby, Git, Object Oriented Design
Education
North Carolina State University 1995 — 2005
BS, Electrical Engineering
Matt Lavin's Interactive Intelligence Experience May 2014 - Present
Job Senior Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2014 - Present
OrgSpan, Inc. February 2014 - May 2014
IBM August 2012 - February 2014
IBM November 2006 - August 2012
IBM March 2002 - November 2006
OTI May 1999 - March 2002
Skills
Eclipse, REST, Rational Team Concert, Java, JDBC, OSGi, JUnit, Object Oriented Design, Tomcat, SWT, XML, Computer Science, Linux, SQL, C, SOA, Distributed Systems, Concurrency, Python, Ruby, Brewing, Java Enterprise Edition, Agile Methodologies, Software Development, OpenStack, C++, Continuous Integration, Continuous Delivery, JavaScript, Node.js, PaaS, Cloud Computing, CouchDB, Test Driven Development, JSON, Maven, Test Automation, Haskell, YAML
Education
North Carolina State University 1998 — 2001
BS, Computer Science
Interactive Intelligence May 2014 - Present
OrgSpan, Inc. February 2014 - May 2014
IBM August 2012 - February 2014
IBM November 2006 - August 2012
IBM March 2002 - November 2006
OTI May 1999 - March 2002
Skills
Eclipse, REST, Rational Team Concert, Java, JDBC, OSGi, JUnit, Object Oriented Design, Tomcat, SWT, XML, Computer Science, Linux, SQL, C, SOA, Distributed Systems, Concurrency, Python, Ruby, Brewing, Java Enterprise Edition, Agile Methodologies, Software Development, OpenStack, C++, Continuous Integration, Continuous Delivery, JavaScript, Node.js, PaaS, Cloud Computing, CouchDB, Test Driven Development, JSON, Maven, Test Automation, Haskell, YAML
Education
North Carolina State University 1998 — 2001
BS, Computer Science
Anthony Roach Anthony Roach's Interactive Intelligence Experience May 2005 - Present
Job Chief Software Architect at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2005 - Present
National Instruments January 1999 - May 2005
Skills
Python, Software Design, C++, Software Development, SCons, JavaScript, HTML 5, HTML, Emacs, Lisp, Mathematics, Physics, Team Leadership, Java, Linux, Amazon Web Services..., Maven, Clojure, Spring
Education
University of Michigan 1996 — 1998
Master of Science (MS), Physics
Purdue University 1992 — 1996
BS, Physics
Interactive Intelligence May 2005 - Present
National Instruments January 1999 - May 2005
Skills
Python, Software Design, C++, Software Development, SCons, JavaScript, HTML 5, HTML, Emacs, Lisp, Mathematics, Physics, Team Leadership, Java, Linux, Amazon Web Services..., Maven, Clojure, Spring
Education
University of Michigan 1996 — 1998
Master of Science (MS), Physics
Purdue University 1992 — 1996
BS, Physics
Ananth Iyer Ananth Iyer's Interactive Intelligence Experience October 2009 - Present
Job Senior Speech Processing Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence October 2009 - Present
Conversay June 2007 - October 2009
Temple University August 2005 - June 2007
Skills
Algorithms, C++, Matlab, Machine Learning, Embedded Systems, C, Signal Processing, Perl, Pattern Recognition, Software Development, Programming, Software Engineering, Natural Language..., Speech Recognition, Software Design
Education
Temple University 2001 — 2007
Ph.D.
Penn State University 2003 — 2005
M.S.
University of Mysore 1997 — 2001
B.E.
Interactive Intelligence October 2009 - Present
Conversay June 2007 - October 2009
Temple University August 2005 - June 2007
Skills
Algorithms, C++, Matlab, Machine Learning, Embedded Systems, C, Signal Processing, Perl, Pattern Recognition, Software Development, Programming, Software Engineering, Natural Language..., Speech Recognition, Software Design
Education
Temple University 2001 — 2007
Ph.D.
Penn State University 2003 — 2005
M.S.
University of Mysore 1997 — 2001
B.E.
Jeffrey Blenman's Interactive Intelligence Experience June 2014 - January 2015
Job Software Engineer
Industry Computer Software
Experience
Knowledge Services March 2015 - Present
Interactive Intelligence June 2014 - January 2015
Interactive Intelligence December 2013 - June 2014
Interactive Intelligence January 2011 - December 2013
Aurora Parts & Accessories June 2010 - December 2010
Delphi September 2006 - June 2010
Purdue University August 2009 - December 2009
Purdue University August 2006 - May 2009
iD Tech Camps June 2007 - August 2007
Skills
Java, Javascript, C#, C++, HTML, HTML 5, SQL, Microsoft SQL Server, Oracle SQL, MIPS, OpenGL, CSS, Python, CompTIA Network+..., CompTIA A+ Certification, Taekwondo, English, Spanish, C, IBM iSeries, AS400 system, Microsoft Office, Microsoft Servers, Windows 7, Linux, Unix, Macintosh hardware, Macintosh Applications, Mac OS X, Mac OS, Adobe Creative Suite, Web Development, Web Services, Telephony, Call Center Development, JavaScript, Mobile Applications, Testing
Education
Purdue University 2005 — 2010
Bachelor's, Computer Science w/ Psychology Minor
Knowledge Services March 2015 - Present
Interactive Intelligence June 2014 - January 2015
Interactive Intelligence December 2013 - June 2014
Interactive Intelligence January 2011 - December 2013
Aurora Parts & Accessories June 2010 - December 2010
Delphi September 2006 - June 2010
Purdue University August 2009 - December 2009
Purdue University August 2006 - May 2009
iD Tech Camps June 2007 - August 2007
Skills
Java, Javascript, C#, C++, HTML, HTML 5, SQL, Microsoft SQL Server, Oracle SQL, MIPS, OpenGL, CSS, Python, CompTIA Network+..., CompTIA A+ Certification, Taekwondo, English, Spanish, C, IBM iSeries, AS400 system, Microsoft Office, Microsoft Servers, Windows 7, Linux, Unix, Macintosh hardware, Macintosh Applications, Mac OS X, Mac OS, Adobe Creative Suite, Web Development, Web Services, Telephony, Call Center Development, JavaScript, Mobile Applications, Testing
Education
Purdue University 2005 — 2010
Bachelor's, Computer Science w/ Psychology Minor
Carlos Mauricio Oyola Carlos Mauricio Oyola's Interactive Intelligence Experience 2000 - 2002
Job CEO / CoFounder CiberCall Cisco GOLD Partner
Industry Information Technology and Services
Experience
CiberC 2000 - Present
Interactive Intelligence 2000 - 2002
Nice Systems 1999 - 1999
Information Management Associates 1998 - 1998
ProCibernetica 1997 - 1998
ProCibernetica 1996 - 1997
Colcomp 1994 - 1996
Education
Pontificia Universidad Javeriana 1991 — 1995
BoS, Electronic Engineer
CiberC 2000 - Present
Interactive Intelligence 2000 - 2002
Nice Systems 1999 - 1999
Information Management Associates 1998 - 1998
ProCibernetica 1997 - 1998
ProCibernetica 1996 - 1997
Colcomp 1994 - 1996
Education
Pontificia Universidad Javeriana 1991 — 1995
BoS, Electronic Engineer
Omar Estrella Omar Estrella's Interactive Intelligence Experience July 2015 - Present
Job Senior Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence July 2015 - Present
Interactive Intelligence July 2013 - July 2015
OrgSpan, Inc. July 2013 - May 2014
Rally Software Development January 2013 - July 2013
North Carolina State University August 2010 - December 2012
Skills
Python, Django, JavaScript, HTML 5, Web Development, jQuery, HTML, CSS, Objective-C, Ember.js, Web Applications, Front-end, Programming, OS X
Education
North Carolina State University
B.S., Computer Science
Interactive Intelligence July 2015 - Present
Interactive Intelligence July 2013 - July 2015
OrgSpan, Inc. July 2013 - May 2014
Rally Software Development January 2013 - July 2013
North Carolina State University August 2010 - December 2012
Skills
Python, Django, JavaScript, HTML 5, Web Development, jQuery, HTML, CSS, Objective-C, Ember.js, Web Applications, Front-end, Programming, OS X
Education
North Carolina State University
B.S., Computer Science
David Stockbridge David Stockbridge's Interactive Intelligence Experience June 2014 - Present
Job Platform Test Engineer
Industry Computer Networking
Experience
Interactive Intelligence June 2014 - Present
Rockwell Automation May 2013 - August 2013
Rockwell Automation May 2012 - August 2012
Skills
Linux, Microsoft Office, Computer Hardware, Visio, Cisco IOS, C, RedHat, Troubleshooting, Operating Systems, VMware, Autodesk, ProDesktop, ProEngineer, Microsoft Visio, Computer Diagnostics, Overclocking, Solaris, HP-UX, Suse, Red Hat Linux, Navisphere, Asterisk, Perl Script, IPv6, SIP, SDP
Education
Michigan Technological University 2010 — 2014
Bachelor of Science (BS), Computer Networking and Systems Administrator
Homestead High School 2006 — 2010
Interactive Intelligence June 2014 - Present
Rockwell Automation May 2013 - August 2013
Rockwell Automation May 2012 - August 2012
Skills
Linux, Microsoft Office, Computer Hardware, Visio, Cisco IOS, C, RedHat, Troubleshooting, Operating Systems, VMware, Autodesk, ProDesktop, ProEngineer, Microsoft Visio, Computer Diagnostics, Overclocking, Solaris, HP-UX, Suse, Red Hat Linux, Navisphere, Asterisk, Perl Script, IPv6, SIP, SDP
Education
Michigan Technological University 2010 — 2014
Bachelor of Science (BS), Computer Networking and Systems Administrator
Homestead High School 2006 — 2010
Jack Nichols's Interactive Intelligence Experience October 2011 - Present
Job Experienced Global IT Leader
Industry Financial Services
Experience
Interactive Intelligence October 2011 - Present
Brightpoint January 2010 - October 2011
Brightpoint February 2008 - December 2009
E*Trade Financial July 2003 - February 2008
Purdue University January 2002 - July 2003
Skills
Cloud Operations, Cloud Computing, Infrastructure, VoIP, Network Security, IT Management, IT Operations, Networking, SaaS, Telecommunications, ITIL, Cisco Technologies, Security, Network Design, Managed Services, Management, Firewalls, IT Service Management, TCP/IP, Vendor Management, Wireless, Technical Support, MPLS, Network Engineering, Troubleshooting, IT Strategy, Information Technology, Unix, System Deployment, System Administration, Network Administration, Active Directory, Enterprise Software, Data Center, Disaster Recovery, Hardware, Network Architecture, WAN, Virtualization, Servers, Windows Server, Unified Communications
Education
Purdue University 1998 — 2002
BS, Information Systems
Interactive Intelligence October 2011 - Present
Brightpoint January 2010 - October 2011
Brightpoint February 2008 - December 2009
E*Trade Financial July 2003 - February 2008
Purdue University January 2002 - July 2003
Skills
Cloud Operations, Cloud Computing, Infrastructure, VoIP, Network Security, IT Management, IT Operations, Networking, SaaS, Telecommunications, ITIL, Cisco Technologies, Security, Network Design, Managed Services, Management, Firewalls, IT Service Management, TCP/IP, Vendor Management, Wireless, Technical Support, MPLS, Network Engineering, Troubleshooting, IT Strategy, Information Technology, Unix, System Deployment, System Administration, Network Administration, Active Directory, Enterprise Software, Data Center, Disaster Recovery, Hardware, Network Architecture, WAN, Virtualization, Servers, Windows Server, Unified Communications
Education
Purdue University 1998 — 2002
BS, Information Systems
Tim Ross Tim Ross's Interactive Intelligence Experience July 2015 - Present
Job Director Strategic Accounts at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence July 2015 - Present
Interactive Intelligence June 2009 - Present
IBM May 2006 - May 2009
AT&T / SBC January 2004 - May 2006
Verilink Corporation 1991 - 2002
Skills
Collaboration, Networking, IBM, Strategic Alliances, Data Center, Software, Cloud Computing, CXO level engagement, Checkpoint, Avaya, Infrastructure, Contact Centers, New Business Development, Telephony, Integration, Salesforce.com, Strategy, Telecommunications, IVR, CRM, Call Centers, Professional Services, IT Strategy, Cisco Technologies, Sales Management, Disaster Recovery, Business Development, Selling, Business Alliances, Building Relationships, Sales
Education
Northwood University
Bachelor’s Degree, Business Management and Marketing
Seaholm HS
Interactive Intelligence July 2015 - Present
Interactive Intelligence June 2009 - Present
IBM May 2006 - May 2009
AT&T / SBC January 2004 - May 2006
Verilink Corporation 1991 - 2002
Skills
Collaboration, Networking, IBM, Strategic Alliances, Data Center, Software, Cloud Computing, CXO level engagement, Checkpoint, Avaya, Infrastructure, Contact Centers, New Business Development, Telephony, Integration, Salesforce.com, Strategy, Telecommunications, IVR, CRM, Call Centers, Professional Services, IT Strategy, Cisco Technologies, Sales Management, Disaster Recovery, Business Development, Selling, Business Alliances, Building Relationships, Sales
Education
Northwood University
Bachelor’s Degree, Business Management and Marketing
Seaholm HS
Jason Gonzalez Jason Gonzalez's Interactive Intelligence Experience February 2014 - Present
Job CaaS Business Operations Analyst at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence February 2014 - Present
Interactive Intelligence May 2013 - February 2014
Interactive Intelligence January 2011 - May 2013
Interactive Intelligence January 2009 - January 2011
Draco 2007 - 2009
Captura, Inc. 2005 - 2007
Skills
Cloud Computing, Telecommunications, Salesforce.com, VoIP, SaaS, CRM, Visio, IVR, Process Improvement, SharePoint, Business Analysis, Vendor Management, Business Process, Microsoft Office, Analytics
Education
Purdue University 2014 — 2016
Master of Business Administration (MBA)
Marian University 2010 — 2013
Bachelor of Business Administration (BBA), Finance/Business Technology/Management
Interactive Intelligence February 2014 - Present
Interactive Intelligence May 2013 - February 2014
Interactive Intelligence January 2011 - May 2013
Interactive Intelligence January 2009 - January 2011
Draco 2007 - 2009
Captura, Inc. 2005 - 2007
Skills
Cloud Computing, Telecommunications, Salesforce.com, VoIP, SaaS, CRM, Visio, IVR, Process Improvement, SharePoint, Business Analysis, Vendor Management, Business Process, Microsoft Office, Analytics
Education
Purdue University 2014 — 2016
Master of Business Administration (MBA)
Marian University 2010 — 2013
Bachelor of Business Administration (BBA), Finance/Business Technology/Management
Jiawei Cui's Interactive Intelligence Experience February 2015 - Present
Job Work Hard, Play Hard. Software Engineer, Automation Testing Intern at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence February 2015 - Present
CHECK-IT September 2012 - January 2013
Skills
Eclipse, Java, C, C++, JavaScript, Node.js, Programming, Wireshark, Linux, Research, Kinect, SQL, C#, Nessus, Nmap, Metasploit, OpenCV, OpenNI, WPF, JSF, EJB, Freemarker, .NET, MBSA, NetWitness, GPG, AVG, Tcpdump, PHP, MySQL, Windows, Python, Test Automation, HTML, CSS, Software Engineering, Databases, XML, Perl
Education
Northeastern University 2013 — 2015
Master's Degree, Computer and Information Systems Security/Information Assurance, 3.40
Xiamen University 2009 — 2013
Bachelor of Engineering (BEng), Computer Software Engineering, 3.48
Shenzhen Middle School
Shenzhen Middle School
Interactive Intelligence February 2015 - Present
CHECK-IT September 2012 - January 2013
Skills
Eclipse, Java, C, C++, JavaScript, Node.js, Programming, Wireshark, Linux, Research, Kinect, SQL, C#, Nessus, Nmap, Metasploit, OpenCV, OpenNI, WPF, JSF, EJB, Freemarker, .NET, MBSA, NetWitness, GPG, AVG, Tcpdump, PHP, MySQL, Windows, Python, Test Automation, HTML, CSS, Software Engineering, Databases, XML, Perl
Education
Northeastern University 2013 — 2015
Master's Degree, Computer and Information Systems Security/Information Assurance, 3.40
Xiamen University 2009 — 2013
Bachelor of Engineering (BEng), Computer Software Engineering, 3.48
Shenzhen Middle School
Shenzhen Middle School
Phillip Gates-Idem's Interactive Intelligence Experience May 2014 - Present
Job Senior Software Developer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2014 - Present
OrgSpan November 2012 - May 2014
RSA The Security Division of EMC May 2011 - November 2012
SAS June 2008 - May 2011
Cisco Systems February 2006 - June 2008
EMC 2005 - 2005
First Citizens Bank 2003 - 2005
North Carolina State University 2003 - 2003
Skills
Java, JavaScript, Ext JS, MongoDB, Node.js, User Interface, NoSQL, GWT, PostgreSQL, Lucene, Microsoft SQL Server, Photoshop, User Experience, Usability, Accessibility, CSS, CSS3, HTML, HTML 5, Google App Engine, Front-end, Cloud Applications, Big Data, AJAX, MySQL, Apache, Spring, Agile Methodologies, XHTML, Web Services
Education
North Carolina State University 2004 — 2005
Master's, Computer Science
North Carolina State University 2001 — 2004
Bachelor's, Computer Science
Interactive Intelligence May 2014 - Present
OrgSpan November 2012 - May 2014
RSA The Security Division of EMC May 2011 - November 2012
SAS June 2008 - May 2011
Cisco Systems February 2006 - June 2008
EMC 2005 - 2005
First Citizens Bank 2003 - 2005
North Carolina State University 2003 - 2003
Skills
Java, JavaScript, Ext JS, MongoDB, Node.js, User Interface, NoSQL, GWT, PostgreSQL, Lucene, Microsoft SQL Server, Photoshop, User Experience, Usability, Accessibility, CSS, CSS3, HTML, HTML 5, Google App Engine, Front-end, Cloud Applications, Big Data, AJAX, MySQL, Apache, Spring, Agile Methodologies, XHTML, Web Services
Education
North Carolina State University 2004 — 2005
Master's, Computer Science
North Carolina State University 2001 — 2004
Bachelor's, Computer Science
Chris Hubbard's Interactive Intelligence Experience October 1999 - September 2012
Job
Industry Computer Software
Experience
Wycliffe Bible Translators February 2012 - Present
Blue Vire July 2010 - Present
Interactive Intelligence October 1999 - September 2012
Analytical Surveys May 1996 - October 1999
Intergraph May 1994 - May 1996
Tektronix May 1991 - August 1993
Skills
C#, Software Development, Objective-C, iOS development, Ruby, Perl, SIP, HTTP, C++, Databases, Mobile Applications, Windows, Mac OS X, XML, .NET, Visual Studio, Xcode
Education
Purdue University 1989 — 1994
BS, Computer Science
Delphi Community High School
Wycliffe Bible Translators February 2012 - Present
Blue Vire July 2010 - Present
Interactive Intelligence October 1999 - September 2012
Analytical Surveys May 1996 - October 1999
Intergraph May 1994 - May 1996
Tektronix May 1991 - August 1993
Skills
C#, Software Development, Objective-C, iOS development, Ruby, Perl, SIP, HTTP, C++, Databases, Mobile Applications, Windows, Mac OS X, XML, .NET, Visual Studio, Xcode
Education
Purdue University 1989 — 1994
BS, Computer Science
Delphi Community High School
Ralph (RJ) Yeremian's Interactive Intelligence Experience May 2011 - Present
Job Director, Global Strategic Alliances at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2011 - Present
Birchbrook Group January 2008 - May 2011
Healthvision Corp. January 2005 - December 2007
Corsidian Inc. 2002 - 2005
Melita International Corp.(Aspect Comm) January 1997 - December 2002
Octel/Lucent Technologies (VMX Corp) 1989 - 1997
Bell Atlantic Corporation 1986 - 1989
MCI Telecommunications January 1984 - April 1986
Blue Cross-Blue Shield of MA February 1979 - January 1984
Skills
SaaS, Solution Selling, Cloud Computing, Strategic Partnerships, Start-ups, Channel, Salesforce.com, Enterprise Software, Business Development, Strategy, Sales Management, Telecommunications, Business Strategy, Sales Process, Unified Communications, Marketing Strategy, Business Alliances, Business Planning, Sales, Management, Wireless, Call Center, Cellular Communications, Healthcare, Financial Services, Go-to-market Strategy, CRM, Professional Services, Product Management, Managed Services, Channel Partners, VoIP, Software Industry, Call Centers, Account Management, Product Marketing, Direct Sales, Entrepreneurship, Demand Generation, Partner Management, Leadership, Pre-sales, Selling, Lead Generation, Mobile Devices, Team Management, Sales Enablement, Networking, Sales Operations, Complex Sales
Education
Northeastern University
B.S.
Interactive Intelligence May 2011 - Present
Birchbrook Group January 2008 - May 2011
Healthvision Corp. January 2005 - December 2007
Corsidian Inc. 2002 - 2005
Melita International Corp.(Aspect Comm) January 1997 - December 2002
Octel/Lucent Technologies (VMX Corp) 1989 - 1997
Bell Atlantic Corporation 1986 - 1989
MCI Telecommunications January 1984 - April 1986
Blue Cross-Blue Shield of MA February 1979 - January 1984
Skills
SaaS, Solution Selling, Cloud Computing, Strategic Partnerships, Start-ups, Channel, Salesforce.com, Enterprise Software, Business Development, Strategy, Sales Management, Telecommunications, Business Strategy, Sales Process, Unified Communications, Marketing Strategy, Business Alliances, Business Planning, Sales, Management, Wireless, Call Center, Cellular Communications, Healthcare, Financial Services, Go-to-market Strategy, CRM, Professional Services, Product Management, Managed Services, Channel Partners, VoIP, Software Industry, Call Centers, Account Management, Product Marketing, Direct Sales, Entrepreneurship, Demand Generation, Partner Management, Leadership, Pre-sales, Selling, Lead Generation, Mobile Devices, Team Management, Sales Enablement, Networking, Sales Operations, Complex Sales
Education
Northeastern University
B.S.
Kevin Small Kevin Small's Interactive Intelligence Experience December 2013 - Present
Job Director, Global Talent Acquisition at Interactive Intelligence
Industry Human Resources
Experience
Interactive Intelligence December 2013 - Present
Intel Corporation November 2012 - July 2013
Dow Corning March 2009 - November 2012
The Dow Chemical Company October 2007 - March 2009
The Dow Chemical Company March 2006 - October 2007
The Dow Chemical Company 2001 - 2006
Intel Corp 1992 - 2001
Skills
Employee Relations, Succession Planning, Organizational..., Employment Law, Mergers, Workforce Planning, Global HR, Talent Acquisition, Technical Recruiting, Talent Development, HR Strategy, Talent Management, Applicant Tracking..., Sourcing, HR Consulting, Performance Management, Human Capital Management, Strategic Sourcing, Executive Search, Human Resources, Personnel Management, Recruiting, Management, Leadership, Onboarding, Organizational Design, HRIS, Mergers & Acquisitions, College Recruiting, Hiring, Temporary Placement, Employee Engagement, Start-ups, Deferred Compensation, Employer Branding, Executive Coaching, Interviews, Coaching
Education
Michigan State University 1990 — 1992
MLIR, Labor and Industrial Relations
Michigan State University 1984 — 1988
Bachelor of Arts (BA), Communication, General
Interactive Intelligence December 2013 - Present
Intel Corporation November 2012 - July 2013
Dow Corning March 2009 - November 2012
The Dow Chemical Company October 2007 - March 2009
The Dow Chemical Company March 2006 - October 2007
The Dow Chemical Company 2001 - 2006
Intel Corp 1992 - 2001
Skills
Employee Relations, Succession Planning, Organizational..., Employment Law, Mergers, Workforce Planning, Global HR, Talent Acquisition, Technical Recruiting, Talent Development, HR Strategy, Talent Management, Applicant Tracking..., Sourcing, HR Consulting, Performance Management, Human Capital Management, Strategic Sourcing, Executive Search, Human Resources, Personnel Management, Recruiting, Management, Leadership, Onboarding, Organizational Design, HRIS, Mergers & Acquisitions, College Recruiting, Hiring, Temporary Placement, Employee Engagement, Start-ups, Deferred Compensation, Employer Branding, Executive Coaching, Interviews, Coaching
Education
Michigan State University 1990 — 1992
MLIR, Labor and Industrial Relations
Michigan State University 1984 — 1988
Bachelor of Arts (BA), Communication, General
Ryan Hedlund's Interactive Intelligence Experience July 2015 - Present
Job Regional Manager Enterprise Support at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence July 2015 - Present
Interactive Intelligence August 2014 - July 2015
Interactive Intelligence December 2011 - August 2014
Interactive Intelligence January 2010 - December 2011
Skills
Microsoft SQL Server, XML, SQL, Solution Architecture, Windows Server, ICCE, Telecommunications, VMware, Networking, Servers, Enterprise Software, IVR, SIP
Education
Purdue University 2005 — 2009
Bachelor of Science (B.S.), Network Engineering and Telecommunication
Interactive Intelligence July 2015 - Present
Interactive Intelligence August 2014 - July 2015
Interactive Intelligence December 2011 - August 2014
Interactive Intelligence January 2010 - December 2011
Skills
Microsoft SQL Server, XML, SQL, Solution Architecture, Windows Server, ICCE, Telecommunications, VMware, Networking, Servers, Enterprise Software, IVR, SIP
Education
Purdue University 2005 — 2009
Bachelor of Science (B.S.), Network Engineering and Telecommunication
Hector Estrada Hector Estrada's Interactive Intelligence Experience November 2014 - Present
Job Engagement Manager at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence November 2014 - Present
Tympani Inc January 2011 - November 2014
Independent Consultant January 2007 - December 2010
Berbee 2003 - 2007
Eloyalty January 1999 - October 2003
Skills
IVR, Cisco Call Manager, Unified Communications, Cisco Technologies, ACD, CTI, VoIP, Call Center, Telephony, Contact Centers, Call Logging, Pre-sales, Enterprise Software, Telecommunications, IP, Unified Messaging, Call Centers, SIP, Management, WAN, Data Center, Workforce Management, Managed Services, Network Architecture, Professional Services, Avaya, Cloud Computing, Switches, Video Conferencing, Network Design, Virtualization, VMware, CCNP
Education
Northern Illinois University 1994 — 1998
BS
Interactive Intelligence November 2014 - Present
Tympani Inc January 2011 - November 2014
Independent Consultant January 2007 - December 2010
Berbee 2003 - 2007
Eloyalty January 1999 - October 2003
Skills
IVR, Cisco Call Manager, Unified Communications, Cisco Technologies, ACD, CTI, VoIP, Call Center, Telephony, Contact Centers, Call Logging, Pre-sales, Enterprise Software, Telecommunications, IP, Unified Messaging, Call Centers, SIP, Management, WAN, Data Center, Workforce Management, Managed Services, Network Architecture, Professional Services, Avaya, Cloud Computing, Switches, Video Conferencing, Network Design, Virtualization, VMware, CCNP
Education
Northern Illinois University 1994 — 1998
BS
Lance McDonald Lance McDonald's Interactive Intelligence Experience November 2014 - Present
Job Principal Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence November 2014 - Present
Kadro Solutions May 2013 - October 2014
Skills
Java, Microsoft SQL Server, MySQL, Linux, Windows, jQuery, Java Enterprise Edition, Servlets, AJAX, HTML 5, JavaScript, JSON, Agile Methodologies, Eclipse, Software Development, Software Engineering, Software Design, SQL, HTML, XHTML, VMware ESX, vSphere, XML, J2EE Application..., Test Driven Development, MVC Architecture, CSS3, Ubuntu, Amazon Web Services..., Bootstrap, Web Applications, Database Design, Computer Science, Relational Databases, Programming, C, C++, SQL Server Management..., Server Side Programming
Education
North Carolina State University 2010 — 2013
Bachelor of Science, Computer Science
Interactive Intelligence November 2014 - Present
Kadro Solutions May 2013 - October 2014
Skills
Java, Microsoft SQL Server, MySQL, Linux, Windows, jQuery, Java Enterprise Edition, Servlets, AJAX, HTML 5, JavaScript, JSON, Agile Methodologies, Eclipse, Software Development, Software Engineering, Software Design, SQL, HTML, XHTML, VMware ESX, vSphere, XML, J2EE Application..., Test Driven Development, MVC Architecture, CSS3, Ubuntu, Amazon Web Services..., Bootstrap, Web Applications, Database Design, Computer Science, Relational Databases, Programming, C, C++, SQL Server Management..., Server Side Programming
Education
North Carolina State University 2010 — 2013
Bachelor of Science, Computer Science
Richard Kramp Richard Kramp's Interactive Intelligence Experience April 2015 - Present
Job Solutions Architect, Professional Services at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence April 2015 - Present
Interactive Intelligence April 2014 - April 2015
Interactive Intelligence January 2013 - April 2014
Owens Corning January 2010 - January 2013
Convergys January 2008 - October 2010
Restoration Hardware January 2006 - January 2008
Convergys December 2001 - January 2008
Skills
Performance Management, Call Center, Vendor Management, Workforce Management, Process Improvement, Customer Satisfaction, Customer Experience, Operations Management, Business Intelligence, Project Management, Outsourcing, Quality Assurance, Customer Service, Data Analysis, Troubleshooting, Integration, Business Analysis, Team Leadership, CRM, Visio, ITIL, Data Warehousing, Networking, Telecommunications, SQL, Team Management, Analytics, Microsoft SQL Server, Call Centers, Requirements Analysis, SDLC, Business Process, PL/SQL
Education
University of Toledo 2006 — 2010
Bachelors, Computer Science & Engineering
Owens Community College 2001 — 2004
N/A, Wide Area Networking
Interactive Intelligence April 2015 - Present
Interactive Intelligence April 2014 - April 2015
Interactive Intelligence January 2013 - April 2014
Owens Corning January 2010 - January 2013
Convergys January 2008 - October 2010
Restoration Hardware January 2006 - January 2008
Convergys December 2001 - January 2008
Skills
Performance Management, Call Center, Vendor Management, Workforce Management, Process Improvement, Customer Satisfaction, Customer Experience, Operations Management, Business Intelligence, Project Management, Outsourcing, Quality Assurance, Customer Service, Data Analysis, Troubleshooting, Integration, Business Analysis, Team Leadership, CRM, Visio, ITIL, Data Warehousing, Networking, Telecommunications, SQL, Team Management, Analytics, Microsoft SQL Server, Call Centers, Requirements Analysis, SDLC, Business Process, PL/SQL
Education
University of Toledo 2006 — 2010
Bachelors, Computer Science & Engineering
Owens Community College 2001 — 2004
N/A, Wide Area Networking
Alexandre Tulikumwenayo Alexandre Tulikumwenayo's Interactive Intelligence Experience April 2013 - Present
Job Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence April 2013 - Present
CorningInc June 2012 - November 2012
Rochester Institute of Technology January 2011 - October 2012
RIT January 2011 - May 2012
Cisco Systems June 2011 - December 2011
GE Transportation July 2010 - August 2010
Skills
C#, C++, Matlab, Testing, Telecommunications, C, Programming, Networking, Fiber Optics, OPNET, TCP/IP, Cisco Technologies
Education
Rochester Institute of Technology 2010 — 2012
M.S. Telecommunications Engineering Technology, Fiber Optics
Oklahoma Christian University 2006 — 2010
Bachelor of Science (BS), Computer Engineering
Interactive Intelligence April 2013 - Present
CorningInc June 2012 - November 2012
Rochester Institute of Technology January 2011 - October 2012
RIT January 2011 - May 2012
Cisco Systems June 2011 - December 2011
GE Transportation July 2010 - August 2010
Skills
C#, C++, Matlab, Testing, Telecommunications, C, Programming, Networking, Fiber Optics, OPNET, TCP/IP, Cisco Technologies
Education
Rochester Institute of Technology 2010 — 2012
M.S. Telecommunications Engineering Technology, Fiber Optics
Oklahoma Christian University 2006 — 2010
Bachelor of Science (BS), Computer Engineering
Howard Frenkel Howard Frenkel's Interactive Intelligence Experience April 2013 - Present
Job Sales Engineer at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence April 2013 - Present
Enghouse Interactive November 2009 - March 2013
Pulse Voice July 2007 - November 2009
Pulse Voice January 2007 - June 2007
Pulse Voice July 2005 - December 2006
Skills
CosmoCom, Customer Interaction..., Syntellect..., Interactive Voice..., IVR, CTI, Call Center, Telecommunications, SQL, Application Design, SIP, VoIP, Speech Recognition, RFP, Channel Management, Telephony, Architecture, Sales Engineering, Pre-sales, SQL Server, Sales Support, Solution Selling, SaaS, Business Analysis, Cloud Computing, Requirements Analysis, Salesforce.com, Workforce Management, Windows, Contact Centre, Channel Partners, Contact Centers, Call Centers, Networking, Business Development, IP PBX, Enterprise Software, Wireless, Managed Services, ACD, Avaya, Unified Messaging, Call Logging, SIP Trunking, Strategy, Hosted Services, Unified Communications, Integration
Education
McGill University 2000 — 2004
Bachelor of Commerce, Management Information Systems
Interactive Intelligence April 2013 - Present
Enghouse Interactive November 2009 - March 2013
Pulse Voice July 2007 - November 2009
Pulse Voice January 2007 - June 2007
Pulse Voice July 2005 - December 2006
Skills
CosmoCom, Customer Interaction..., Syntellect..., Interactive Voice..., IVR, CTI, Call Center, Telecommunications, SQL, Application Design, SIP, VoIP, Speech Recognition, RFP, Channel Management, Telephony, Architecture, Sales Engineering, Pre-sales, SQL Server, Sales Support, Solution Selling, SaaS, Business Analysis, Cloud Computing, Requirements Analysis, Salesforce.com, Workforce Management, Windows, Contact Centre, Channel Partners, Contact Centers, Call Centers, Networking, Business Development, IP PBX, Enterprise Software, Wireless, Managed Services, ACD, Avaya, Unified Messaging, Call Logging, SIP Trunking, Strategy, Hosted Services, Unified Communications, Integration
Education
McGill University 2000 — 2004
Bachelor of Commerce, Management Information Systems
Aelgyrr (Matt Prather) Sonstegard Aelgyrr (Matt Prather) Sonstegard's Interactive Intelligence Experience October 2013 - Present
Job Principal Speech IVR Architect at Interactive Intelligence
Industry Information Services
Experience
Interactive Intelligence October 2013 - Present
AVOKE Analytics May 2013 - October 2013
Self-Employed Voice User Interface Professional January 2000 - October 2013
Verizon Business / Collabera April 2012 - February 2013
General Magic, Inc. January 1998 - July 2000
Oracle Corporation November 1996 - October 1998
Skills
Requirements Gathering, Specs, Testing, User Experience, Visio, User Interface Design, Interaction Design, Usability, Usability Testing, HTML, Technical Writing, Product Management, Project Management, Web Design, Research, Social Networking, Quality Assurance, Business Analysis, CSS, Team Leadership, Web Applications, Software Documentation, SharePoint, Integration
Education
Rensselaer Polytechnic Institute
M.S., Human-Computer Interaction
Nielsen Norman Group 2001 — 2003
N/A, Usability / User Research
Rensselaer Polytechnic Institute 2001 — 2003
Grad. Cert., Human-Computer Interaction
User Interface Engineering 1997 — 2002
N/A, Usability / User Research
University of California, Santa Cruz
Prof. Cert., Mgmt. of Technical Information
Pacific Lutheran University 1973 — 1978
B.A. Ed., Music, Foreign Language (Spanish)
Coeur d'Alene High School
Interactive Intelligence October 2013 - Present
AVOKE Analytics May 2013 - October 2013
Self-Employed Voice User Interface Professional January 2000 - October 2013
Verizon Business / Collabera April 2012 - February 2013
General Magic, Inc. January 1998 - July 2000
Oracle Corporation November 1996 - October 1998
Skills
Requirements Gathering, Specs, Testing, User Experience, Visio, User Interface Design, Interaction Design, Usability, Usability Testing, HTML, Technical Writing, Product Management, Project Management, Web Design, Research, Social Networking, Quality Assurance, Business Analysis, CSS, Team Leadership, Web Applications, Software Documentation, SharePoint, Integration
Education
Rensselaer Polytechnic Institute
M.S., Human-Computer Interaction
Nielsen Norman Group 2001 — 2003
N/A, Usability / User Research
Rensselaer Polytechnic Institute 2001 — 2003
Grad. Cert., Human-Computer Interaction
User Interface Engineering 1997 — 2002
N/A, Usability / User Research
University of California, Santa Cruz
Prof. Cert., Mgmt. of Technical Information
Pacific Lutheran University 1973 — 1978
B.A. Ed., Music, Foreign Language (Spanish)
Coeur d'Alene High School
Thomas Herman's Interactive Intelligence Experience December 2000 - January 2002
Job Brilliant Factory, Connected Operations at ThingWorx, a PTC Business
Industry Computer Software
Experience
ThingWorx, a PTC Business May 2014 - Present
looksoftware August 2007 - May 2014
Perimeter Technology/Applied Digital Solutions February 2006 - September 2007
looksoftware November 2003 - February 2006
Commonwealth Telecom Services, Inc. January 2002 - November 2003
Interactive Intelligence December 2000 - January 2002
D&E 1993 - 1995
Skills
Sandler Sales Training, IBMi Modernization..., Power Systems..., New Business..., Software Development, SOA, Integration, Web Services, .NET, Databases, Enterprise Software, Solution Selling, Cloud Computing, SaaS, Solution Architecture, Direct Sales, IBM iSeries, Telecommunications, High Availability, Sales, Project Management, Pre-sales, Business Development, Business Analysis, Requirements Analysis, Business Intelligence, Sales Operations, Mobile Devices, ERP, Software Industry, Software Project..., Virtualization, Professional Services, Disaster Recovery, Systems Analysis, Salesforce.com, Storage, Selling, Enterprise Architecture, IT Management, Security, Agile Methodologies, Business Alliances, SQL, IT Strategy, Partner Management, Managed Services, System Architecture, Architecture, Database Design
Education
Penn State University 1981 — 1984
Electrical Engineering Technology, Electrical Engineering
Governor Mifflin High School 1977 — 1980
ThingWorx, a PTC Business May 2014 - Present
looksoftware August 2007 - May 2014
Perimeter Technology/Applied Digital Solutions February 2006 - September 2007
looksoftware November 2003 - February 2006
Commonwealth Telecom Services, Inc. January 2002 - November 2003
Interactive Intelligence December 2000 - January 2002
D&E 1993 - 1995
Skills
Sandler Sales Training, IBMi Modernization..., Power Systems..., New Business..., Software Development, SOA, Integration, Web Services, .NET, Databases, Enterprise Software, Solution Selling, Cloud Computing, SaaS, Solution Architecture, Direct Sales, IBM iSeries, Telecommunications, High Availability, Sales, Project Management, Pre-sales, Business Development, Business Analysis, Requirements Analysis, Business Intelligence, Sales Operations, Mobile Devices, ERP, Software Industry, Software Project..., Virtualization, Professional Services, Disaster Recovery, Systems Analysis, Salesforce.com, Storage, Selling, Enterprise Architecture, IT Management, Security, Agile Methodologies, Business Alliances, SQL, IT Strategy, Partner Management, Managed Services, System Architecture, Architecture, Database Design
Education
Penn State University 1981 — 1984
Electrical Engineering Technology, Electrical Engineering
Governor Mifflin High School 1977 — 1980
Dave Andrey Dave Andrey's Interactive Intelligence Experience January 2014 - Present
Job Sr. Software Developer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence January 2014 - Present
6fusion August 2013 - October 2013
ChannelAdvisor May 2008 - July 2013
MetaMetrics, Inc. May 2006 - May 2008
Geographic Technologies Group October 2003 - May 2006
Skills
XML, jQuery, C#, JavaScript, Agile Methodologies, jQuery UI, .NET, HTML, Android Development, Git, Subversion, Java, Unit Testing, Ruby, Ruby on Rails, ASP.NET, REST, Web Services
Education
North Carolina State University 1998 — 2003
BS, Computer Science
Interactive Intelligence January 2014 - Present
6fusion August 2013 - October 2013
ChannelAdvisor May 2008 - July 2013
MetaMetrics, Inc. May 2006 - May 2008
Geographic Technologies Group October 2003 - May 2006
Skills
XML, jQuery, C#, JavaScript, Agile Methodologies, jQuery UI, .NET, HTML, Android Development, Git, Subversion, Java, Unit Testing, Ruby, Ruby on Rails, ASP.NET, REST, Web Services
Education
North Carolina State University 1998 — 2003
BS, Computer Science
Billie Nichols's Interactive Intelligence Experience February 2005 - July 2008
Job Finance at Dormir / Cardiosom / MDSleep
Industry Accounting
Experience
Dormir / Cardiosom / MD-Sleep January 2010 - December 2011
DCL Medical Labs July 2008 - September 2009
Interactive Intelligence February 2005 - July 2008
AIMCO May 1989 - August 2004
Skills
Property Management, Yardi, Accounts Receivable, Accounts Payable, Accounting, Budgets, Customer Service, Invoicing, Purchasing, Microsoft Excel, Outlook, Financial Reporting
Education
Martin University
Business
Dormir / Cardiosom / MD-Sleep January 2010 - December 2011
DCL Medical Labs July 2008 - September 2009
Interactive Intelligence February 2005 - July 2008
AIMCO May 1989 - August 2004
Skills
Property Management, Yardi, Accounts Receivable, Accounts Payable, Accounting, Budgets, Customer Service, Invoicing, Purchasing, Microsoft Excel, Outlook, Financial Reporting
Education
Martin University
Business
Brenden Miller's Interactive Intelligence Experience April 2015 - Present
Job Territory Manager at Interactive Intelligence | Contact Center, Unified Communications, Business Automation Software
Industry Telecommunications
Experience
Interactive Intelligence April 2015 - Present
Taxware, A Sovos Compliance Company October 2014 - April 2015
CCH, a part of Wolters Kluwer October 2013 - October 2014
CCH, a part of Wolters Kluwer September 2010 - October 2013
Springleaf Financial Services June 2005 - July 2009
Ford Motor Credit Company June 2000 - June 2005
Skills
Selling, SaaS, Solution Selling, Telecommunications, Lead Generation, Contact Center..., Customer Retention, Software Industry, Sales, Key Account Management, Cloud Applications, Sales Presentations, Enterprise Software, Account Management, Salesforce.com, Consultative Sales..., Selling Skills, Management, Marketing, Contract Negotiation, Small Business, Product Management, Professional Services, CRM, Business Strategy, Building Relationships, Training, Auditing, Start-ups, Market Research, Cloud Computing, Coaching, Business Intelligence, Time Management, Customer Experience, Entrepreneurship, Management Consulting, Customer Satisfaction, Trade Shows, Pipeline Management, Sales Process, Territory Development, Forecasting, Sales Management, Negotiation, Financial Services, Key Account Development, Financial Analysis, Sales Logix, Direct Sales
Education
Minnesota State University, Moorhead
BS Finance, Finance, General
Interactive Intelligence April 2015 - Present
Taxware, A Sovos Compliance Company October 2014 - April 2015
CCH, a part of Wolters Kluwer October 2013 - October 2014
CCH, a part of Wolters Kluwer September 2010 - October 2013
Springleaf Financial Services June 2005 - July 2009
Ford Motor Credit Company June 2000 - June 2005
Skills
Selling, SaaS, Solution Selling, Telecommunications, Lead Generation, Contact Center..., Customer Retention, Software Industry, Sales, Key Account Management, Cloud Applications, Sales Presentations, Enterprise Software, Account Management, Salesforce.com, Consultative Sales..., Selling Skills, Management, Marketing, Contract Negotiation, Small Business, Product Management, Professional Services, CRM, Business Strategy, Building Relationships, Training, Auditing, Start-ups, Market Research, Cloud Computing, Coaching, Business Intelligence, Time Management, Customer Experience, Entrepreneurship, Management Consulting, Customer Satisfaction, Trade Shows, Pipeline Management, Sales Process, Territory Development, Forecasting, Sales Management, Negotiation, Financial Services, Key Account Development, Financial Analysis, Sales Logix, Direct Sales
Education
Minnesota State University, Moorhead
BS Finance, Finance, General
Daniel Hamilton's Interactive Intelligence Experience May 2010 - September 2014
Job Passionate Software Engineer with Experience in Web Technologies
Industry Computer Software
Experience
MapMyFitness - Under Armour Connected Fitness May 2015 - Present
greenlight.guru September 2014 - May 2015
Interactive Intelligence May 2010 - September 2014
Purdue University June 2007 - December 2009
Skills
JavaScript, Ember.js, Objective-C, C#, Java, iOS, Web Development, Software Design, Node.js, .NET, Web Services, Python, Django, Mobile Applications, Git, Github, WCF, jQuery, Software Development, Unix, REST, HTML
Education
Purdue University 2005 — 2009
Bachelor, Computer Science
MapMyFitness - Under Armour Connected Fitness May 2015 - Present
greenlight.guru September 2014 - May 2015
Interactive Intelligence May 2010 - September 2014
Purdue University June 2007 - December 2009
Skills
JavaScript, Ember.js, Objective-C, C#, Java, iOS, Web Development, Software Design, Node.js, .NET, Web Services, Python, Django, Mobile Applications, Git, Github, WCF, jQuery, Software Development, Unix, REST, HTML
Education
Purdue University 2005 — 2009
Bachelor, Computer Science
Jeremy Knox's Interactive Intelligence Experience July 2014 - Present
Job Software Engineer PureCloud at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence July 2014 - Present
Diamond Strategies and Investments, LLC February 2012 - January 2015
ChannelAdvisor September 2012 - June 2014
iTookAction August 2013 - May 2014
Duke Energy Corporation February 2010 - August 2012
United States Postal Service August 2009 - January 2010
Time Warner Cable June 2009 - August 2009
Time Warner Cable June 2008 - August 2008
Sprint Nextel July 2007 - October 2007
XMG Online October 2006 - July 2007
Skills
Java, C#, Redis, Go Language, Hazelcast, Amazon Web Services..., REST, Agile Methodologies, .NET, LINQ, jQuery, ASP.NET MVC, WCF, SharePoint, SDLC, Scrum, Web Development, Databases, SQL, Social Networking, Web Applications, JavaScript, Web Services, Visual Basic, Software Engineering, Testing, Adobe Creative Suite, Online Marketing, Blogging, Software Development, Oracle, HTML 5, ASP.NET, HTML5, CSS, Linux, Technical Documentation, Direct Marketing, Software Development..., Software Quality..., Software Documentation, E-commerce, Test Driven Development, XML, Visio, WordPress, SOAP, Sumo Logic, Jenkins, Mockito
Education
North Carolina Agricultural and Technical State University 2004 — 2009
Bachelor of Science (B.S.), Computer Science
Interactive Intelligence July 2014 - Present
Diamond Strategies and Investments, LLC February 2012 - January 2015
ChannelAdvisor September 2012 - June 2014
iTookAction August 2013 - May 2014
Duke Energy Corporation February 2010 - August 2012
United States Postal Service August 2009 - January 2010
Time Warner Cable June 2009 - August 2009
Time Warner Cable June 2008 - August 2008
Sprint Nextel July 2007 - October 2007
XMG Online October 2006 - July 2007
Skills
Java, C#, Redis, Go Language, Hazelcast, Amazon Web Services..., REST, Agile Methodologies, .NET, LINQ, jQuery, ASP.NET MVC, WCF, SharePoint, SDLC, Scrum, Web Development, Databases, SQL, Social Networking, Web Applications, JavaScript, Web Services, Visual Basic, Software Engineering, Testing, Adobe Creative Suite, Online Marketing, Blogging, Software Development, Oracle, HTML 5, ASP.NET, HTML5, CSS, Linux, Technical Documentation, Direct Marketing, Software Development..., Software Quality..., Software Documentation, E-commerce, Test Driven Development, XML, Visio, WordPress, SOAP, Sumo Logic, Jenkins, Mockito
Education
North Carolina Agricultural and Technical State University 2004 — 2009
Bachelor of Science (B.S.), Computer Science
Amelia Tricker Amelia Tricker's Interactive Intelligence Experience May 2014 - December 2014
Job Audit Intern at BDO USA, LLP
Industry Accounting
Experience
BDO USA, LLP May 2015 - Present
Interactive Intelligence May 2014 - December 2014
Braun Consulting May 2013 - August 2013
Skills
Income Tax, InDesign, Access, Tax, Financial Accounting, Accounting, Bookkeeping, Microsoft Excel
Education
McIntire School of Commerce 2015 — 2016
Master’s Degree, Accounting
Krannert School of Management 2011 — 2015
Bachelor of Science (B.S.), Accounting, Senior
Purdue University 2011 — 2015
Purdue University
BDO USA, LLP May 2015 - Present
Interactive Intelligence May 2014 - December 2014
Braun Consulting May 2013 - August 2013
Skills
Income Tax, InDesign, Access, Tax, Financial Accounting, Accounting, Bookkeeping, Microsoft Excel
Education
McIntire School of Commerce 2015 — 2016
Master’s Degree, Accounting
Krannert School of Management 2011 — 2015
Bachelor of Science (B.S.), Accounting, Senior
Purdue University 2011 — 2015
Purdue University
Cassandra Kramer's Interactive Intelligence Experience September 2006 - Present
Job Team Lead, Education Specialist at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence September 2006 - Present
XO Communications 2001 - 2002
Cable & Wireless 2000 - 2001
Datacomm Support Company 1998 - 2000
First Internet Franchise Corp 1996 - 1998
Skills
IVR, Unified Communications, Cassandra, Telephony, Channel Partners, Management, SIP, Contact Centers, Customer Service, Call Centers, VoIP, Telecommunications, Solution Selling, Workforce Management, SaaS
Education
Northern Illinois University 1989 — 1992
BA in Business Communications & Psychology, Psychology
Interactive Intelligence September 2006 - Present
XO Communications 2001 - 2002
Cable & Wireless 2000 - 2001
Datacomm Support Company 1998 - 2000
First Internet Franchise Corp 1996 - 1998
Skills
IVR, Unified Communications, Cassandra, Telephony, Channel Partners, Management, SIP, Contact Centers, Customer Service, Call Centers, VoIP, Telecommunications, Solution Selling, Workforce Management, SaaS
Education
Northern Illinois University 1989 — 1992
BA in Business Communications & Psychology, Psychology
Ben Newlin Ben Newlin's Interactive Intelligence Experience November 2014 - Present
Job Senior Software Engineer at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence November 2014 - Present
Genband May 2007 - November 2014
North Carolina State University January 2005 - December 2006
Skills
SIP, UDP, Java, SQL, IP, HTML, PHP, JSP, H.248, Programming, JavaScript, TCP, RTP, SDP, Software Design, Software Development, Software Engineering, Scripting, Telecommunications, VoIP, MGCP, Android Development, C/C++ STL, Service Delivery, TCP/IP, SS7, ClearCase, Unix, Embedded Systems, Perl
Education
North Carolina State University 2004 — 2007
Bachelor of Science (B.S.), Computer Science, 3.846
Durham Technical Community College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), General Studies
Interactive Intelligence November 2014 - Present
Genband May 2007 - November 2014
North Carolina State University January 2005 - December 2006
Skills
SIP, UDP, Java, SQL, IP, HTML, PHP, JSP, H.248, Programming, JavaScript, TCP, RTP, SDP, Software Design, Software Development, Software Engineering, Scripting, Telecommunications, VoIP, MGCP, Android Development, C/C++ STL, Service Delivery, TCP/IP, SS7, ClearCase, Unix, Embedded Systems, Perl
Education
North Carolina State University 2004 — 2007
Bachelor of Science (B.S.), Computer Science, 3.846
Durham Technical Community College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), General Studies
Jeremy Ellison's Interactive Intelligence Experience June 2014 - August 2014
Job Software Engineering Intern at Raytheon
Industry Investment Banking
Experience
Raytheon June 2015 - August 2015
Interactive Intelligence June 2014 - August 2014
Skills
Software Development, JavaScript, Java, Python, SQL, Visual Basic, Visual Studio, Circuit Analysis, C#
Education
Massachusetts Institute of Technology 2013 — 2017
Bachelor’s Degree, Electrical Engineering and Computer Science, 4.8/5.0
Raytheon June 2015 - August 2015
Interactive Intelligence June 2014 - August 2014
Skills
Software Development, JavaScript, Java, Python, SQL, Visual Basic, Visual Studio, Circuit Analysis, C#
Education
Massachusetts Institute of Technology 2013 — 2017
Bachelor’s Degree, Electrical Engineering and Computer Science, 4.8/5.0
Joshua Rucker's Interactive Intelligence Experience March 2014 - Present
Job UI Developer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence March 2014 - Present
North Carolina State University October 2011 - March 2014
OneWorks Business Solutions, Inc. September 2009 - September 2011
North Carolina State University September 2007 - October 2009
Skills
PHP, MySQL, CSS, JavaScript, InDesign, Photography, Photoshop, Web Applications, Front-end, XHTML, jQuery, XML, Web Development, Dreamweaver, Web Design, AJAX, HTML 5, Java, SQL, ASP.NET, WordPress, Social Media Integration, Responsive Design, SEO, HTML5, Wordpress, User Experience Design, Information Architecture, User Experience, HTML, User Interface Design, OS X, Accessibility
Education
North Carolina State University 2004 — 2010
Bachelor of Science, Graphic Communications; Technology Education
Interactive Intelligence March 2014 - Present
North Carolina State University October 2011 - March 2014
OneWorks Business Solutions, Inc. September 2009 - September 2011
North Carolina State University September 2007 - October 2009
Skills
PHP, MySQL, CSS, JavaScript, InDesign, Photography, Photoshop, Web Applications, Front-end, XHTML, jQuery, XML, Web Development, Dreamweaver, Web Design, AJAX, HTML 5, Java, SQL, ASP.NET, WordPress, Social Media Integration, Responsive Design, SEO, HTML5, Wordpress, User Experience Design, Information Architecture, User Experience, HTML, User Interface Design, OS X, Accessibility
Education
North Carolina State University 2004 — 2010
Bachelor of Science, Graphic Communications; Technology Education
Adam Overbeeke's Interactive Intelligence Experience May 2015 - Present
Job Senior Software Engineer
Industry Computer Software
Experience
Interactive Intelligence May 2015 - Present
Genband March 2013 - Present
Atlantic BT August 2012 - March 2013
GENBAND May 2010 - August 2012
Nortel Networks Corporation July 2007 - May 2010
North Carolina State University July 2005 - October 2006
Progress Energy May 2006 - August 2006
SportsMEDIA Technology Corp October 2003 - April 2006
ESPN X GAMES May 2004 - February 2006
Skills
Software Design, C#, SQL, Java, .NET, Perl, ClearCase, Subversion, Software Development, XML, Object Oriented Design, Eclipse, Git, phpMyAdmin, MySQL, HTML, Debugging, Programming, Visual Studio, SIP, Objective-C, Problem Solving, C/C++ STL, JSON, Wireshark, Data Modeling, Mobile Devices, Xcode, Docker, Memory Management, Interface Builder, iOS Developer, Cocos2d, Box2d, Mobile Design, MonoTouch, C, Linux, Software Engineering, PostgreSQL
Education
North Carolina State University 2004 — 2007
BS, Computer Science
Interactive Intelligence May 2015 - Present
Genband March 2013 - Present
Atlantic BT August 2012 - March 2013
GENBAND May 2010 - August 2012
Nortel Networks Corporation July 2007 - May 2010
North Carolina State University July 2005 - October 2006
Progress Energy May 2006 - August 2006
SportsMEDIA Technology Corp October 2003 - April 2006
ESPN X GAMES May 2004 - February 2006
Skills
Software Design, C#, SQL, Java, .NET, Perl, ClearCase, Subversion, Software Development, XML, Object Oriented Design, Eclipse, Git, phpMyAdmin, MySQL, HTML, Debugging, Programming, Visual Studio, SIP, Objective-C, Problem Solving, C/C++ STL, JSON, Wireshark, Data Modeling, Mobile Devices, Xcode, Docker, Memory Management, Interface Builder, iOS Developer, Cocos2d, Box2d, Mobile Design, MonoTouch, C, Linux, Software Engineering, PostgreSQL
Education
North Carolina State University 2004 — 2007
BS, Computer Science
Tim Edwards Jr.'s Interactive Intelligence Experience October 2013 - September 2015
Job Practice Director, Workforce Ready at Kronos
Industry Information Technology and Services
Experience
Kronos September 2015 - Present
Interactive Intelligence October 2013 - September 2015
Interactive Intelligence June 2012 - October 2013
Interactive Intelligence May 2011 - June 2012
Eli Lilly March 2009 - May 2011
Eli Lilly March 2006 - March 2009
Eli Lilly June 2003 - March 2006
Anderson Community Schools June 1997 - August 2002
Skills
Data Center, Active Directory, Windows Server, Vendor Management, VoIP, Troubleshooting, Network Administration, Information Technology, Project Management, IT Operations, Forefront Identity..., Identity Management, WAN, SCOM, Operating Systems, FIM, Professional Services, Contract Management, Coaching & Mentoring, Team Leadership, Project Delivery, Process Improvement, Global Delivery, Change Management, Cisco Switches, Cisco Wireless, LAN/WAN, Network Engineering, TCP/IP, Routing, VPN, DNS, QoS, CCNA, CCNP, High Availability, System Administration, Fiber Infrastructure, Copper Infrastructure, IDF, MDF, VMWare ESXi, Technical Leadership, Supervisory Skills, Global Management
Education
Purdue University 1998 — 2003
Bachelor of Science, Computer Technology
Kronos September 2015 - Present
Interactive Intelligence October 2013 - September 2015
Interactive Intelligence June 2012 - October 2013
Interactive Intelligence May 2011 - June 2012
Eli Lilly March 2009 - May 2011
Eli Lilly March 2006 - March 2009
Eli Lilly June 2003 - March 2006
Anderson Community Schools June 1997 - August 2002
Skills
Data Center, Active Directory, Windows Server, Vendor Management, VoIP, Troubleshooting, Network Administration, Information Technology, Project Management, IT Operations, Forefront Identity..., Identity Management, WAN, SCOM, Operating Systems, FIM, Professional Services, Contract Management, Coaching & Mentoring, Team Leadership, Project Delivery, Process Improvement, Global Delivery, Change Management, Cisco Switches, Cisco Wireless, LAN/WAN, Network Engineering, TCP/IP, Routing, VPN, DNS, QoS, CCNA, CCNP, High Availability, System Administration, Fiber Infrastructure, Copper Infrastructure, IDF, MDF, VMWare ESXi, Technical Leadership, Supervisory Skills, Global Management
Education
Purdue University 1998 — 2003
Bachelor of Science, Computer Technology
Todd Sommer Todd Sommer's Interactive Intelligence Experience April 2007 - Present
Job PSO Program/Project Manager at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence April 2007 - Present
Skills
SaaS, VoIP, Cloud Computing, Unified Communications, Telecommunications, IVR, Professional Services, Integration, Telephony, SIP, Contact Centers
Education
Pennsylvania State University 1987 — 1991
Bachelor of Science (B.S.), Computer Science
Interactive Intelligence April 2007 - Present
Skills
SaaS, VoIP, Cloud Computing, Unified Communications, Telecommunications, IVR, Professional Services, Integration, Telephony, SIP, Contact Centers
Education
Pennsylvania State University 1987 — 1991
Bachelor of Science (B.S.), Computer Science
Alex Willis's Interactive Intelligence Experience December 2014 - September 2015
Job Software Development Engineer
Industry Computer Software
Experience
Old Man Willis July 2015 - Present
The Seven April 2015 - Present
Martana Hockey January 2015 - Present
Interactive Intelligence December 2014 - September 2015
Interactive Intelligence April 2014 - December 2014
Beaufort Fairmont, LLC September 2013 - April 2014
Step-By-Step Contracting June 2013 - August 2013
Dirt Cheap TVs February 2012 - August 2012
Skills
Java, Linux, Software Development, Microsoft Word, PowerPoint, Research, Software Engineering, Testing, Microsoft Office, Microsoft Excel, Windows, HTML, C, Automated Software..., Test Automation, Selenium, Programming, Customer Service, English, Public Speaking, Strategic Planning, Android Development, Scrum, Node.js, JSON, Agile Methodologies, Shell Scripting, Git, JIRA, Leadership, Software Documentation, Jenkins, OOP, SDLC, Photoshop
Education
North Carolina State University 2012 — 2014
Computer Engineering, 3.0
Lancaster High School 2008 — 2012
Advanced Regents Diploma with Honors
Old Man Willis July 2015 - Present
The Seven April 2015 - Present
Martana Hockey January 2015 - Present
Interactive Intelligence December 2014 - September 2015
Interactive Intelligence April 2014 - December 2014
Beaufort Fairmont, LLC September 2013 - April 2014
Step-By-Step Contracting June 2013 - August 2013
Dirt Cheap TVs February 2012 - August 2012
Skills
Java, Linux, Software Development, Microsoft Word, PowerPoint, Research, Software Engineering, Testing, Microsoft Office, Microsoft Excel, Windows, HTML, C, Automated Software..., Test Automation, Selenium, Programming, Customer Service, English, Public Speaking, Strategic Planning, Android Development, Scrum, Node.js, JSON, Agile Methodologies, Shell Scripting, Git, JIRA, Leadership, Software Documentation, Jenkins, OOP, SDLC, Photoshop
Education
North Carolina State University 2012 — 2014
Computer Engineering, 3.0
Lancaster High School 2008 — 2012
Advanced Regents Diploma with Honors
James Beavers's Interactive Intelligence Experience May 2015 - Present
Job Software Engineer
Industry Computer Software
Experience
Interactive Intelligence May 2015 - Present
LexisNexis May 2014 - August 2014
IBM Tivoli Software May 2013 - April 2014
IBM Tivoli Software January 2012 - May 2013
Skills
Agile Methodologies, Ruby, Ruby on Rails, Python, Java, jQuery, ANSI C, Cloud Computing, PHP, VMware ESX, Ubuntu, jQuery Mobile, JavaScript, HTML, CSS, Red Hat Linux, Fedora, Node.js, REST, Open Source Development
Education
North Carolina State University 2011 — 2015
Computer Science - B.S. (2014), M.S. (2015), 4.0/4.0 GPA, 3.62/4.0 GPA
Wayne Community College 2010 — 2011
North Carolina School of Science and Mathematics 2009 — 2011
Spring Creek High School 2007 — 2011
North Carolina Japan Center 2008 — 2010
Interactive Intelligence May 2015 - Present
LexisNexis May 2014 - August 2014
IBM Tivoli Software May 2013 - April 2014
IBM Tivoli Software January 2012 - May 2013
Skills
Agile Methodologies, Ruby, Ruby on Rails, Python, Java, jQuery, ANSI C, Cloud Computing, PHP, VMware ESX, Ubuntu, jQuery Mobile, JavaScript, HTML, CSS, Red Hat Linux, Fedora, Node.js, REST, Open Source Development
Education
North Carolina State University 2011 — 2015
Computer Science - B.S. (2014), M.S. (2015), 4.0/4.0 GPA, 3.62/4.0 GPA
Wayne Community College 2010 — 2011
North Carolina School of Science and Mathematics 2009 — 2011
Spring Creek High School 2007 — 2011
North Carolina Japan Center 2008 — 2010
Lori Zapanta's Interactive Intelligence Experience September 2011 - Present
Job Project Manager at Interactive Intelligence
Industry Information Services
Experience
Interactive Intelligence September 2011 - Present
Comm-Works July 2010 - December 2010
Banana Republic September 2006 - August 2010
ITT Technical Institute March 2009 - February 2010
Nordstrom June 2008 - September 2008
Project Pipeline June 2007 - June 2008
National University September 2002 - June 2006
The Money Store June 1999 - November 2000
The Money Store April 1996 - June 1999
Skills
Telecommunications, Process Improvement, Team Leadership, Time Management, Leadership, Project Management, Management, Resource Management, Quality Assurance, Customer Service, CRM, Software Documentation, Training, Vendor Management, Call Centers, Product Management, Project Coordination, Client Staff Training, Collaborative Problem..., Organizational..., Business Process, Program Management, Workflow Analysis, Client Relationship..., Salesforce.com, Microsoft Dynamics AX, License Management
Education
University of California, Davis 2007 — 2009
Certification, Project Management
National University 1999 — 2002
Bachelor of Science, Information Technology
Interactive Intelligence September 2011 - Present
Comm-Works July 2010 - December 2010
Banana Republic September 2006 - August 2010
ITT Technical Institute March 2009 - February 2010
Nordstrom June 2008 - September 2008
Project Pipeline June 2007 - June 2008
National University September 2002 - June 2006
The Money Store June 1999 - November 2000
The Money Store April 1996 - June 1999
Skills
Telecommunications, Process Improvement, Team Leadership, Time Management, Leadership, Project Management, Management, Resource Management, Quality Assurance, Customer Service, CRM, Software Documentation, Training, Vendor Management, Call Centers, Product Management, Project Coordination, Client Staff Training, Collaborative Problem..., Organizational..., Business Process, Program Management, Workflow Analysis, Client Relationship..., Salesforce.com, Microsoft Dynamics AX, License Management
Education
University of California, Davis 2007 — 2009
Certification, Project Management
National University 1999 — 2002
Bachelor of Science, Information Technology
Lauren Nikides Lauren Nikides's Interactive Intelligence Experience April 2013 - August 2014
Job at
Industry Nonprofit Organization Management
Experience
American Cancer Society April 2015 - Present
Flix Entertainment Flix Brewhouse April 2015 - Present
Interactive Intelligence April 2013 - August 2014
HSE TNT Club December 2013 - May 2014
Interactive Intelligence July 2010 - April 2013
OgilvyAction September 2008 - November 2008
Wishard Health Services May 2006 - August 2008
Skills
Social Media, Public Relations, Event Planning, Email Marketing, Marketing Communications, Social Media Marketing, Event Management, Newsletters, Press Releases, Microsoft Office, Public Speaking, Fundraising, Marketing, Media Relations, Editing, SharePoint, Nonprofits, Management, Strategic Communications, Salesforce.com, Online Marketing, Lead Generation, Leadership, Facebook
Education
Purdue University 2005 — 2009
Bachelor of Science (B.S.), Agricultural Communication
Marist College 2004 — 2005
Communications
American Cancer Society April 2015 - Present
Flix Entertainment Flix Brewhouse April 2015 - Present
Interactive Intelligence April 2013 - August 2014
HSE TNT Club December 2013 - May 2014
Interactive Intelligence July 2010 - April 2013
OgilvyAction September 2008 - November 2008
Wishard Health Services May 2006 - August 2008
Skills
Social Media, Public Relations, Event Planning, Email Marketing, Marketing Communications, Social Media Marketing, Event Management, Newsletters, Press Releases, Microsoft Office, Public Speaking, Fundraising, Marketing, Media Relations, Editing, SharePoint, Nonprofits, Management, Strategic Communications, Salesforce.com, Online Marketing, Lead Generation, Leadership, Facebook
Education
Purdue University 2005 — 2009
Bachelor of Science (B.S.), Agricultural Communication
Marist College 2004 — 2005
Communications
Mike Petty's Interactive Intelligence Experience 2014 - Present
Job Territory Manager at Interactive Intelligence | Contact Center, Unified Communications, Business Automation Software
Industry Telecommunications
Experience
Interactive Intelligence 2014 - Present
Unify (formerly Siemens Enterprise Communications) 2012 - 2014
Unify (formerly Siemens Enterprise Communications) 2011 - 2012
Unify (formerly Siemens Enterprise Communications) 2008 - 2011
USA 800 2007 - 2008
Prosodie Interactive 2006 - 2007
Prairie Voice Services (now CSG International) 2005 - 2006
Prairie Voice Services (now CSG International) 2000 - 2005
Prairie Voice Services (now CSG International) 1998 - 2000
Sprint 1997 - 1998
Skills
Account Management, Sales Management, VoIP, Unified Communications, Hosted Services, Business Development, Enterprise Software, New Business Development, Channel Partners, CRM, Sales Process, Sales, Sales Operations, Strategy, Management, Solution Selling, Marketing, Channel, Outsourcing, Managed Services, Direct Sales, Telecommunications, Customer Retention, Selling, SIP Trunking, MPLS, Call Centers, Strategic Partnerships, Co-location, IP, Data Center, Product Management, Professional Services, Cloud Computing, Salesforce.com, Telephony, SaaS, Wireless, Networking, SIP, IVR, Video Conferencing, Mobile Devices, Go-to-market Strategy, Business Intelligence, Pre-sales, Leadership, Product Marketing, Avaya, Ethernet
Education
Oklahoma State University
Bachelor of Science, Communications
Interactive Intelligence 2014 - Present
Unify (formerly Siemens Enterprise Communications) 2012 - 2014
Unify (formerly Siemens Enterprise Communications) 2011 - 2012
Unify (formerly Siemens Enterprise Communications) 2008 - 2011
USA 800 2007 - 2008
Prosodie Interactive 2006 - 2007
Prairie Voice Services (now CSG International) 2005 - 2006
Prairie Voice Services (now CSG International) 2000 - 2005
Prairie Voice Services (now CSG International) 1998 - 2000
Sprint 1997 - 1998
Skills
Account Management, Sales Management, VoIP, Unified Communications, Hosted Services, Business Development, Enterprise Software, New Business Development, Channel Partners, CRM, Sales Process, Sales, Sales Operations, Strategy, Management, Solution Selling, Marketing, Channel, Outsourcing, Managed Services, Direct Sales, Telecommunications, Customer Retention, Selling, SIP Trunking, MPLS, Call Centers, Strategic Partnerships, Co-location, IP, Data Center, Product Management, Professional Services, Cloud Computing, Salesforce.com, Telephony, SaaS, Wireless, Networking, SIP, IVR, Video Conferencing, Mobile Devices, Go-to-market Strategy, Business Intelligence, Pre-sales, Leadership, Product Marketing, Avaya, Ethernet
Education
Oklahoma State University
Bachelor of Science, Communications
Justin Wandrey's Interactive Intelligence Experience April 2013 - Present
Job Talent Acquisition Partner at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence April 2013 - Present
Dell May 2010 - April 2013
Accenture December 2009 - May 2010
Volt Technical Resources June 2006 - April 2009
T-Mobile January 2006 - June 2006
Volt Technical Resources March 2004 - January 2006
Skills
Talent Acquisition, Sourcing, Screening, Employee Relations, Corporate Recruiting, Leadership, Employment Law, Negotiation, Project Management, SDLC
Education
Ottawa University 2007 — 2008
Master’s Degree, Human Resources Management
Interactive Intelligence April 2013 - Present
Dell May 2010 - April 2013
Accenture December 2009 - May 2010
Volt Technical Resources June 2006 - April 2009
T-Mobile January 2006 - June 2006
Volt Technical Resources March 2004 - January 2006
Skills
Talent Acquisition, Sourcing, Screening, Employee Relations, Corporate Recruiting, Leadership, Employment Law, Negotiation, Project Management, SDLC
Education
Ottawa University 2007 — 2008
Master’s Degree, Human Resources Management
Alexander Ayerdi Alexander Ayerdi's Interactive Intelligence Experience June 2014 - September 2014
Job Software Engineer at Echo Global Logistics & Managing Partner at LbKStudios LLC
Industry Computer Software
Experience
Echo Global Logistics April 2015 - Present
LbKStudios LLC August 2014 - Present
Pick Staiger Concert Hall June 2013 - June 2015
Northwestern University August 2012 - June 2015
Comcast Cable June 2013 - April 2015
Interactive Intelligence June 2014 - September 2014
IT consultant Self Employed January 2011 - September 2014
Simple Social Software Inc. January 2014 - July 2014
DataGearbox L.L.C August 2013 - January 2014
Oribi Systems January 2010 - August 2013
Skills
CSS, HTML, Java, C#, JavaScript, Microsoft Office, MySQL, C, PHP, C++, Research, Social Media, Linux, XNA, Ruby, CUDA, Teamwork, Microsoft Word, Customer Service, Public Speaking, Python, Communication, Bash, OAuth2, REST, Git, SQL, Unix, Perl, jQuery, jQuery UI, Web Development, Server Administration, Programming, Databases, Software Development, Windows, WordPress, ASP.NET, ASP.NET MVC, Microsoft Excel, PowerPoint, Visual Studio
Education
Northwestern University 2012 — 2015
Bachelor of Arts (B.A.), Computer Science
Western Michigan University 2010 — 2011
Mathematics
Echo Global Logistics April 2015 - Present
LbKStudios LLC August 2014 - Present
Pick Staiger Concert Hall June 2013 - June 2015
Northwestern University August 2012 - June 2015
Comcast Cable June 2013 - April 2015
Interactive Intelligence June 2014 - September 2014
IT consultant Self Employed January 2011 - September 2014
Simple Social Software Inc. January 2014 - July 2014
DataGearbox L.L.C August 2013 - January 2014
Oribi Systems January 2010 - August 2013
Skills
CSS, HTML, Java, C#, JavaScript, Microsoft Office, MySQL, C, PHP, C++, Research, Social Media, Linux, XNA, Ruby, CUDA, Teamwork, Microsoft Word, Customer Service, Public Speaking, Python, Communication, Bash, OAuth2, REST, Git, SQL, Unix, Perl, jQuery, jQuery UI, Web Development, Server Administration, Programming, Databases, Software Development, Windows, WordPress, ASP.NET, ASP.NET MVC, Microsoft Excel, PowerPoint, Visual Studio
Education
Northwestern University 2012 — 2015
Bachelor of Arts (B.A.), Computer Science
Western Michigan University 2010 — 2011
Mathematics
Michael Regan's Interactive Intelligence Experience January 2015 - Present
Job Helping turn customer service into a competitive weapon! Contact Center / Business Process Automation / UC
Industry Computer Software
Experience
Interactive Intelligence January 2015 - Present
Interactive Intelligence November 2013 - January 2015
AVST (Applied Voice & Speech Technologies, Inc.) August 2007 - November 2013
Diaphonics, Inc. 2005 - 2007
Envox Worldwide 2003 - 2005
ScanSoft, Inc. (now operating as Nuance Communications) 2001 - 2003
Gearworks, Inc. 2000 - 2001
Lernout & Hauspie Speech Products, Inc. 1998 - 2000
Bitstream, Inc. 1992 - 1998
Skills
New Business Development, Business Strategy, Contract Negotiation, Customer Satisfaction, Solution Selling, SaaS, Unified Communications, Salesforce.com, Professional Services, Channel, Sales Management, Direct Sales, Product Management, CRM, Strategy, Telecommunications, VoIP, Wireless, Business Development, Channel Partners, Enterprise Software, Start-ups, Management, Leadership, Account Management, Strategic Partnerships, Sales, Sales Operations, Selling, Lead Generation, Go-to-market Strategy, Sales Process, Call Centers, Cloud Computing, Product Marketing
Education
Merrimack College 1987 — 1991
B.S., Business Administration, Marketing
Austin Preparatory School 1983 — 1987
High school
Interactive Intelligence January 2015 - Present
Interactive Intelligence November 2013 - January 2015
AVST (Applied Voice & Speech Technologies, Inc.) August 2007 - November 2013
Diaphonics, Inc. 2005 - 2007
Envox Worldwide 2003 - 2005
ScanSoft, Inc. (now operating as Nuance Communications) 2001 - 2003
Gearworks, Inc. 2000 - 2001
Lernout & Hauspie Speech Products, Inc. 1998 - 2000
Bitstream, Inc. 1992 - 1998
Skills
New Business Development, Business Strategy, Contract Negotiation, Customer Satisfaction, Solution Selling, SaaS, Unified Communications, Salesforce.com, Professional Services, Channel, Sales Management, Direct Sales, Product Management, CRM, Strategy, Telecommunications, VoIP, Wireless, Business Development, Channel Partners, Enterprise Software, Start-ups, Management, Leadership, Account Management, Strategic Partnerships, Sales, Sales Operations, Selling, Lead Generation, Go-to-market Strategy, Sales Process, Call Centers, Cloud Computing, Product Marketing
Education
Merrimack College 1987 — 1991
B.S., Business Administration, Marketing
Austin Preparatory School 1983 — 1987
High school
Patrick Patton's Interactive Intelligence Experience April 2013 - Present
Job Sr. Manager, Business Automation Group at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence April 2013 - Present
Interactive Intelligence October 2011 - April 2013
UnitedHealthcare June 2008 - February 2011
Golden Rule Insurance February 2001 - June 2008
Skills
Process Improvement, Vendor Management, Customer Relations, Problem Solving, Call Center, Process Mapping, Communications Based..., Operations Management, Project Implementation, Business Management, Presentation Development, Customer Presentations, Conference Speaking, Management, Customer Service, Team Leadership, Public Speaking, Business Process Mapping, Budgets, Change Management, Account Management, Project Management, Business Analysis, Strategic Planning, Insurance, Team Building, Troubleshooting, IT Strategy, Leadership, Business Intelligence, IVR, Software Documentation, SaaS, Telecommunications, Cross-functional Team..., Business Process..., Integration, Salesforce.com, Visio, IT Management, Solution Selling, Business Process, Cloud Computing, Commercial Insurance, Health Insurance, Call Centers, Pre-sales, Consulting
Education
Purdue University 1996 — 2000
Bachelor of Science (BS), Organizational Leadership
Roncalli High School 1982 — 1986
Interactive Intelligence April 2013 - Present
Interactive Intelligence October 2011 - April 2013
UnitedHealthcare June 2008 - February 2011
Golden Rule Insurance February 2001 - June 2008
Skills
Process Improvement, Vendor Management, Customer Relations, Problem Solving, Call Center, Process Mapping, Communications Based..., Operations Management, Project Implementation, Business Management, Presentation Development, Customer Presentations, Conference Speaking, Management, Customer Service, Team Leadership, Public Speaking, Business Process Mapping, Budgets, Change Management, Account Management, Project Management, Business Analysis, Strategic Planning, Insurance, Team Building, Troubleshooting, IT Strategy, Leadership, Business Intelligence, IVR, Software Documentation, SaaS, Telecommunications, Cross-functional Team..., Business Process..., Integration, Salesforce.com, Visio, IT Management, Solution Selling, Business Process, Cloud Computing, Commercial Insurance, Health Insurance, Call Centers, Pre-sales, Consulting
Education
Purdue University 1996 — 2000
Bachelor of Science (BS), Organizational Leadership
Roncalli High School 1982 — 1986
Marilyn Saulnier Marilyn Saulnier's Interactive Intelligence Experience May 2011 - Present
Job Director, Global Contact Center Consulting at Interactive Intelligence
Industry Management Consulting
Experience
Interactive Intelligence May 2011 - Present
Service Agility 2009 - August 2011
International Customer Management Institute, ICMI 2003 - 2008
ALLTEL Global Professional Services 1999 - 2002
Potpourri Group 1996 - 1999
Chadwick's of Boston 1989 - 1996
Eastern Airlines 1985 - 1988
Skills
Performance Management, Training, Management, Workforce Management, Strategic Planning, Business Process..., Call Centers, Leadership, Contact Centers, Business Intelligence, Business Process..., Customer Experience, Outsourcing, Telecommunications, Process Improvement, Call Center, Consulting, Customer Service
Education
Northeastern University
BSBA
Interactive Intelligence May 2011 - Present
Service Agility 2009 - August 2011
International Customer Management Institute, ICMI 2003 - 2008
ALLTEL Global Professional Services 1999 - 2002
Potpourri Group 1996 - 1999
Chadwick's of Boston 1989 - 1996
Eastern Airlines 1985 - 1988
Skills
Performance Management, Training, Management, Workforce Management, Strategic Planning, Business Process..., Call Centers, Leadership, Contact Centers, Business Intelligence, Business Process..., Customer Experience, Outsourcing, Telecommunications, Process Improvement, Call Center, Consulting, Customer Service
Education
Northeastern University
BSBA
Holly Wheeler Holly Wheeler's Interactive Intelligence Experience August 2015 - Present
Job Experienced Operations Manager
Industry Telecommunications
Experience
Interactive Intelligence August 2015 - Present
Cisco Systems September 2012 - August 2015
Verizon Business 1997 - September 2012
Skills
WAN, Telecommunications, MPLS, IP, Managed Services, Frame Relay, Personnel Supervision, Computer Network..., Data Center, Technical Staff..., Call Center, Staff Retention, T1, VPN, Management, Wireless, Professional Services, LAN-WAN, Call Centers, ITIL, VoIP, Networking, Cisco Technologies, Ethernet, Network Design, Vendor Management, Routing, Switches, SIP, ATM networks, Network Engineering, Unified Communications, Telephony, Network Architecture, Juniper, Service Delivery, Network Security, CCNP, CCNA, DWDM, Technical Support, QoS, OSPF, BGP, Cisco Routers, Cloud Computing, DSL, TCP/IP, Routers, Cisco IOS
Education
North Carolina State University
BS, Accounting
Global Knowledge
ITIL v3 certified
Villanova University
Master Certificate in Project Management
Interactive Intelligence August 2015 - Present
Cisco Systems September 2012 - August 2015
Verizon Business 1997 - September 2012
Skills
WAN, Telecommunications, MPLS, IP, Managed Services, Frame Relay, Personnel Supervision, Computer Network..., Data Center, Technical Staff..., Call Center, Staff Retention, T1, VPN, Management, Wireless, Professional Services, LAN-WAN, Call Centers, ITIL, VoIP, Networking, Cisco Technologies, Ethernet, Network Design, Vendor Management, Routing, Switches, SIP, ATM networks, Network Engineering, Unified Communications, Telephony, Network Architecture, Juniper, Service Delivery, Network Security, CCNP, CCNA, DWDM, Technical Support, QoS, OSPF, BGP, Cisco Routers, Cloud Computing, DSL, TCP/IP, Routers, Cisco IOS
Education
North Carolina State University
BS, Accounting
Global Knowledge
ITIL v3 certified
Villanova University
Master Certificate in Project Management
Erik Schlegel Erik Schlegel's Interactive Intelligence Experience January 2008 - December 2008
Job Manager of Information Systems at RATIO Architects
Industry Information Technology and Services
Experience
RATIO Architects November 2013 - Present
Ratio Architects February 2009 - November 2013
Interactive Intelligence January 2008 - December 2008
Freedom Mortgage December 2006 - December 2007
Irwin Mortgage September 2004 - December 2006
Purdue University 2001 - 2004
Skills
VMware View, VMware Infrastructure, SCCM, Autodesk Software, Adobe Creative Suite, Powershell, Deltek Vision, Newforma, HTML, PHP, Adobe Acrobat, vSphere, EMC Storage, NAS, Computer Hardware, Cisco Wireless, ShoreTel, LifeSize Video..., Active Directory, Server Administration, Windows Server, Remote Desktop, Backup Solutions, Ghost Imaging, Openfiler, SAN, Microsoft Office, Microsoft Exchange, VMware, Veeam, SketchUp
Education
Indiana University 2007 — 2012
Master of Science (M.S.), Human Computer Interaction
Millikin University 2000 — 2004
Bachelor of Science (B.S.), Management Information Systems
Lawrence North High School 1996 — 2000
RATIO Architects November 2013 - Present
Ratio Architects February 2009 - November 2013
Interactive Intelligence January 2008 - December 2008
Freedom Mortgage December 2006 - December 2007
Irwin Mortgage September 2004 - December 2006
Purdue University 2001 - 2004
Skills
VMware View, VMware Infrastructure, SCCM, Autodesk Software, Adobe Creative Suite, Powershell, Deltek Vision, Newforma, HTML, PHP, Adobe Acrobat, vSphere, EMC Storage, NAS, Computer Hardware, Cisco Wireless, ShoreTel, LifeSize Video..., Active Directory, Server Administration, Windows Server, Remote Desktop, Backup Solutions, Ghost Imaging, Openfiler, SAN, Microsoft Office, Microsoft Exchange, VMware, Veeam, SketchUp
Education
Indiana University 2007 — 2012
Master of Science (M.S.), Human Computer Interaction
Millikin University 2000 — 2004
Bachelor of Science (B.S.), Management Information Systems
Lawrence North High School 1996 — 2000
Chris Hemp Chris Hemp's Interactive Intelligence Experience May 2014 - Present
Job Development Group Director, PureCloud
Industry Computer Software
Experience
Interactive Intelligence May 2014 - Present
OrgSpan, Inc. March 2013 - May 2014
RSA The Security Division of EMC April 2012 - February 2013
SAS May 2010 - April 2012
IBM May 2001 - May 2010
Webmasters, Inc. dba Bizweb.net May 1997 - 1999
Skills
Identity Management, Tivoli Identity Manager, Enterprise Software, Websphere, Java Enterprise Edition, WebSphere Application..., Java, Agile Methodologies, Software Development, Unix, Eclipse, Business Intelligence, Application Architecture, Machine Learning, HTML, Linux, Objective-C, Distributed Systems, Rational Team Concert, Information Security, SOA, REST, Tomcat, JUnit, XML, Hibernate, Software Engineering, LDAP, JavaScript, Ember.js, Ext JS, Dojo, Node.js, CSS, SCSS, Less.js, PostgreSQL, Microsoft SQL Server, DB2, Photoshop, Salesforce.com, PBX, Call Centers
Education
North Carolina State University
Bachelor of Science (BS), Computer Science
Interactive Intelligence May 2014 - Present
OrgSpan, Inc. March 2013 - May 2014
RSA The Security Division of EMC April 2012 - February 2013
SAS May 2010 - April 2012
IBM May 2001 - May 2010
Webmasters, Inc. dba Bizweb.net May 1997 - 1999
Skills
Identity Management, Tivoli Identity Manager, Enterprise Software, Websphere, Java Enterprise Edition, WebSphere Application..., Java, Agile Methodologies, Software Development, Unix, Eclipse, Business Intelligence, Application Architecture, Machine Learning, HTML, Linux, Objective-C, Distributed Systems, Rational Team Concert, Information Security, SOA, REST, Tomcat, JUnit, XML, Hibernate, Software Engineering, LDAP, JavaScript, Ember.js, Ext JS, Dojo, Node.js, CSS, SCSS, Less.js, PostgreSQL, Microsoft SQL Server, DB2, Photoshop, Salesforce.com, PBX, Call Centers
Education
North Carolina State University
Bachelor of Science (BS), Computer Science
André Moore André Moore's Interactive Intelligence Experience October 2013 - Present
Job Experienced, Engaging, and Entertaining Network/VOIP Engineer (CCVP/CCNPVoice, ICVP).
Industry Computer Networking
Experience
Interactive Intelligence October 2013 - Present
Teradata Applications September 2012 - October 2013
ITT Technical Institute October 2011 - September 2012
Pinnacle Partners, Inc May 2011 - August 2011
Consona Corporation August 2009 - May 2011
Temple-Inland 2002 - 2004
Skills
VoIP, Voice, Routing, Switches, VPN Concentrators, Sniffer, Data Center Relocation, Telecommunications..., Network Migrations, Global Projects, VMware Infrastructure, Cisco Switches, Cisco Nexus, VPN, Networking, Data Center, Troubleshooting, WAN, Cisco Technologies, Network Architecture, QoS, VMware, Software Documentation, Firewalls, DNS, Network Security, Virtualization, Routers, Disaster Recovery
Education
Morehouse College 1986 — 1991
BA, Economics
Interactive Intelligence October 2013 - Present
Teradata Applications September 2012 - October 2013
ITT Technical Institute October 2011 - September 2012
Pinnacle Partners, Inc May 2011 - August 2011
Consona Corporation August 2009 - May 2011
Temple-Inland 2002 - 2004
Skills
VoIP, Voice, Routing, Switches, VPN Concentrators, Sniffer, Data Center Relocation, Telecommunications..., Network Migrations, Global Projects, VMware Infrastructure, Cisco Switches, Cisco Nexus, VPN, Networking, Data Center, Troubleshooting, WAN, Cisco Technologies, Network Architecture, QoS, VMware, Software Documentation, Firewalls, DNS, Network Security, Virtualization, Routers, Disaster Recovery
Education
Morehouse College 1986 — 1991
BA, Economics
Mitchell Black's Interactive Intelligence Experience November 2007 - August 2008
Job Vice President, Engineering
Industry Computer Software
Experience
Zervina Technologies, LLC April 2014 - Present
Advanced Application Design April 2014 - Present
CyberPoint International March 2012 - April 2014
Raytheon SiGovs March 2010 - April 2012
General Dynamics Robotics Systems August 2008 - March 2010
Interactive Intelligence November 2007 - August 2008
Mantaro Networks June 2004 - November 2007
DSL.net 2003 - 2004
Cleanster.com 2003 - 2004
TalkingNets, Inc 1999 - 2003
Skills
VxWorks, Embedded Systems, C++, Windows Programming, Software Engineering, Python, Linux Development, Start-ups, Linux, Software Development, Software Design, Object Oriented Design, C
Education
Penn State University 1989 — 1994
Bachelors of Science, Computer Engineering
Zervina Technologies, LLC April 2014 - Present
Advanced Application Design April 2014 - Present
CyberPoint International March 2012 - April 2014
Raytheon SiGovs March 2010 - April 2012
General Dynamics Robotics Systems August 2008 - March 2010
Interactive Intelligence November 2007 - August 2008
Mantaro Networks June 2004 - November 2007
DSL.net 2003 - 2004
Cleanster.com 2003 - 2004
TalkingNets, Inc 1999 - 2003
Skills
VxWorks, Embedded Systems, C++, Windows Programming, Software Engineering, Python, Linux Development, Start-ups, Linux, Software Development, Software Design, Object Oriented Design, C
Education
Penn State University 1989 — 1994
Bachelors of Science, Computer Engineering
Paul Siekierski's Interactive Intelligence Experience September 2015 - Present
Job
Industry Internet
Experience
Interactive Intelligence September 2015 - Present
Aspect Software January 2014 - July 2014
Alcatel-Lucent December 2010 - January 2014
PIKA Technologies June 2010 - October 2010
Juniper Networks April 2008 - February 2010
Gartner April 2006 - September 2007
Intel December 1999 - April 2006
Nokia September 1998 - December 1999
Motorola June 1994 - June 1998
Skills
Business Development, Account Management, Channel Partners, CRM, B2B, Product Development, Software Engineering, Solution Selling, Unified Communications, VoIP, Channel, Telecommunications, Cloud Computing, SaaS, Wireless, Managed Services, Enterprise Software, Go-to-market Strategy, Salesforce.com, Product Management, Professional Services, Product Marketing, Sales Process, Sales Operations, Selling, Management, Leadership, Mobile Devices, Security, Sales, Strategy, Networking, International Sales, Call Centers, Pre-sales, Strategic Partnerships, Customer Retention, Direct Sales
Education
Michigan State University 1989 — 1994
BS Computer Science, Software Engineering Minor Telecomm/Comm
Prospect High School 1983 — 1991
Interactive Intelligence September 2015 - Present
Aspect Software January 2014 - July 2014
Alcatel-Lucent December 2010 - January 2014
PIKA Technologies June 2010 - October 2010
Juniper Networks April 2008 - February 2010
Gartner April 2006 - September 2007
Intel December 1999 - April 2006
Nokia September 1998 - December 1999
Motorola June 1994 - June 1998
Skills
Business Development, Account Management, Channel Partners, CRM, B2B, Product Development, Software Engineering, Solution Selling, Unified Communications, VoIP, Channel, Telecommunications, Cloud Computing, SaaS, Wireless, Managed Services, Enterprise Software, Go-to-market Strategy, Salesforce.com, Product Management, Professional Services, Product Marketing, Sales Process, Sales Operations, Selling, Management, Leadership, Mobile Devices, Security, Sales, Strategy, Networking, International Sales, Call Centers, Pre-sales, Strategic Partnerships, Customer Retention, Direct Sales
Education
Michigan State University 1989 — 1994
BS Computer Science, Software Engineering Minor Telecomm/Comm
Prospect High School 1983 — 1991
Eric Walter's Interactive Intelligence Experience November 2014 - Present
Job Director CaaS Engineering at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence November 2014 - Present
Interactive Intelligence January 2014 - Present
IBM November 2011 - January 2014
IBM July 2010 - November 2011
IBM Global Services 2010 - November 2011
IBM January 2008 - November 2011
IBM January 2001 - February 2007
Skills
Disaster Recovery, Outsourcing, Project Management, Management, Integration, Enterprise Architecture, Unix, Storage, IT Service Management, PMP, Servers, IT Outsourcing, Operating Systems, IT Strategy, Databases, Cloud Computing
Education
Missouri State University 1996 — 2000
BS, CIS
Interactive Intelligence November 2014 - Present
Interactive Intelligence January 2014 - Present
IBM November 2011 - January 2014
IBM July 2010 - November 2011
IBM Global Services 2010 - November 2011
IBM January 2008 - November 2011
IBM January 2001 - February 2007
Skills
Disaster Recovery, Outsourcing, Project Management, Management, Integration, Enterprise Architecture, Unix, Storage, IT Service Management, PMP, Servers, IT Outsourcing, Operating Systems, IT Strategy, Databases, Cloud Computing
Education
Missouri State University 1996 — 2000
BS, CIS
Natalia Kurniati's Interactive Intelligence Experience June 2012 - Present
Job Sr. Project Manager at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence June 2012 - Present
Interactive Intelligence September 2010 - August 2012
Interactive Intelligence January 2007 - August 2010
Interactive Intelligence August 2005 - December 2006
Purdue University May 2002 - June 2005
GE May 2004 - August 2004
Skills
IVR, SIP, Network Architecture, VoIP, Unified Communications, Telecommunications, Telephony, Call Center, Contact Centers, Cloud Computing, Network Engineering, Servers, SIP Trunking, IP PBX, Cisco Technologies, System Deployment, IP, Professional Services, Managed Services, Networking, PMP, WAN, Vendor Management, QoS, Solution Architecture, Switches, Pre-sales, Integration, Information Technology, Wireless, LAN-WAN, Project Management, Data Center, Network Design, TCP/IP, ACD, CTI, Solution Selling, Call Centers, SaaS, Avaya, Disaster Recovery, Enterprise Software, ISDN, IT Management, ITIL, Routing, Sales Engineering, T1, Virtualization
Education
Purdue University 2001 — 2005
BS, Computer Technology
Purdue University - Krannert School of Management 2001 — 2005
BS, Management
Interactive Intelligence June 2012 - Present
Interactive Intelligence September 2010 - August 2012
Interactive Intelligence January 2007 - August 2010
Interactive Intelligence August 2005 - December 2006
Purdue University May 2002 - June 2005
GE May 2004 - August 2004
Skills
IVR, SIP, Network Architecture, VoIP, Unified Communications, Telecommunications, Telephony, Call Center, Contact Centers, Cloud Computing, Network Engineering, Servers, SIP Trunking, IP PBX, Cisco Technologies, System Deployment, IP, Professional Services, Managed Services, Networking, PMP, WAN, Vendor Management, QoS, Solution Architecture, Switches, Pre-sales, Integration, Information Technology, Wireless, LAN-WAN, Project Management, Data Center, Network Design, TCP/IP, ACD, CTI, Solution Selling, Call Centers, SaaS, Avaya, Disaster Recovery, Enterprise Software, ISDN, IT Management, ITIL, Routing, Sales Engineering, T1, Virtualization
Education
Purdue University 2001 — 2005
BS, Computer Technology
Purdue University - Krannert School of Management 2001 — 2005
BS, Management
Daniel Derksen's Interactive Intelligence Experience March 2007 - Present
Job Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence March 2007 - Present
Software Architects 2005 - February 2007
InterSystems Corporation August 1998 - January 2004
Education
Monash University 2004 — 2005
Masters, Information Technology
Massachusetts Institute of Technology 1994 — 1998
Interactive Intelligence March 2007 - Present
Software Architects 2005 - February 2007
InterSystems Corporation August 1998 - January 2004
Education
Monash University 2004 — 2005
Masters, Information Technology
Massachusetts Institute of Technology 1994 — 1998
Ross Blaettner's Interactive Intelligence Experience May 2007 - February 2012
Job Senior Business Process Designer & Software Developer
Industry Computer Software
Experience
Interactive Intelligence Group February 2012 - Present
Interactive Intelligence May 2007 - February 2012
IPFW 2007 - 2007
Skills
VoIP, SIP, XML, SQL, Microsoft Exchange, Linux, Web Applications, Microsoft SQL Server, Java, SaaS, MySQL, JavaScript, Visual Basic, Programming, ACD, Web Development, Software Engineering, Eclipse, Enterprise Software, Software Development, User Interface Design
Education
Indiana University 2001 — 2007
A.Sc., Business Management
Purdue University 2001 — 2007
B.Sc., Computer Science
Purdue University 2001 — 2007
minor, Communication
Interactive Intelligence Group February 2012 - Present
Interactive Intelligence May 2007 - February 2012
IPFW 2007 - 2007
Skills
VoIP, SIP, XML, SQL, Microsoft Exchange, Linux, Web Applications, Microsoft SQL Server, Java, SaaS, MySQL, JavaScript, Visual Basic, Programming, ACD, Web Development, Software Engineering, Eclipse, Enterprise Software, Software Development, User Interface Design
Education
Indiana University 2001 — 2007
A.Sc., Business Management
Purdue University 2001 — 2007
B.Sc., Computer Science
Purdue University 2001 — 2007
minor, Communication
Karim Nassar's Interactive Intelligence Experience May 2015 - Present
Job Senior Software Engineer at FireEye, Inc.
Industry Computer Software
Experience
FireEye, Inc. August 2015 - Present
Interactive Intelligence May 2015 - Present
Interactive Intelligence May 2014 - May 2015
OrgSpan, Inc. July 2013 - May 2014
OrgSpan, Inc. April 2012 - July 2013
Lulu Enterprises November 2010 - April 2012
Lulu.com March 2008 - October 2010
Lulu July 2007 - October 2008
Lulu Enterprises, Inc. 2007 - October 2008
Wake County Public Schools February 2005 - July 2007
Skills
Information Architecture, Agile Methodologies, HTML, CSS, User Interface Design, XML, JavaScript, PHP, Web Development, User Interface, User Experience, Usability Testing, MySQL, Web Services, Subversion, jQuery, Apache, Scrum, Software Development, HTML 5, Wireframes, REST, Python, iOS development, Interaction Design, Git, Web Applications, PostgreSQL, Objective-C
Education
North Carolina State University 1993 — 2000
Bachelor of Industrial Design
FireEye, Inc. August 2015 - Present
Interactive Intelligence May 2015 - Present
Interactive Intelligence May 2014 - May 2015
OrgSpan, Inc. July 2013 - May 2014
OrgSpan, Inc. April 2012 - July 2013
Lulu Enterprises November 2010 - April 2012
Lulu.com March 2008 - October 2010
Lulu July 2007 - October 2008
Lulu Enterprises, Inc. 2007 - October 2008
Wake County Public Schools February 2005 - July 2007
Skills
Information Architecture, Agile Methodologies, HTML, CSS, User Interface Design, XML, JavaScript, PHP, Web Development, User Interface, User Experience, Usability Testing, MySQL, Web Services, Subversion, jQuery, Apache, Scrum, Software Development, HTML 5, Wireframes, REST, Python, iOS development, Interaction Design, Git, Web Applications, PostgreSQL, Objective-C
Education
North Carolina State University 1993 — 2000
Bachelor of Industrial Design
Douglas McClusky's Interactive Intelligence Experience December 2014 - Present
Job Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence December 2014 - Present
NC State University Netlabs August 2010 - November 2014
AWhere, Inc. July 2013 - April 2014
North Carolina State University August 2007 - May 2012
Skills
Puppet Config..., Wireless Sensor Networks, Wireless Networking, Wireless Security, Numerical Simulation, Dynamic Programming, Muti-Cultural / Cross..., Java, C, C++, C#, Ruby, PHP, Python, Economic Development, ICT4D, Wireless, JavaScript, SQL, Gremlin, LaTeX, Remedy Ticketing System, Puppet, xCAT, PXE, Linux KVM, VMware ESX, vSphere, VCL, HTML 5, RDFa, XForms, Open Data, API Development, Website Development, International Trade, Network Optimization, Stochastic Optimization, Cross-cultural Teams
Education
North Carolina State University 2008 — 2014
Doctor of Philosophy (PhD), Computer Science, 3.62
North Carolina State University 2003 — 2007
Master of Science (MS), Operations Research, 3.70
North Carolina State University 2000 — 2003
Bachelor of Science (BS), Computer Science, 3.25
Interactive Intelligence December 2014 - Present
NC State University Netlabs August 2010 - November 2014
AWhere, Inc. July 2013 - April 2014
North Carolina State University August 2007 - May 2012
Skills
Puppet Config..., Wireless Sensor Networks, Wireless Networking, Wireless Security, Numerical Simulation, Dynamic Programming, Muti-Cultural / Cross..., Java, C, C++, C#, Ruby, PHP, Python, Economic Development, ICT4D, Wireless, JavaScript, SQL, Gremlin, LaTeX, Remedy Ticketing System, Puppet, xCAT, PXE, Linux KVM, VMware ESX, vSphere, VCL, HTML 5, RDFa, XForms, Open Data, API Development, Website Development, International Trade, Network Optimization, Stochastic Optimization, Cross-cultural Teams
Education
North Carolina State University 2008 — 2014
Doctor of Philosophy (PhD), Computer Science, 3.62
North Carolina State University 2003 — 2007
Master of Science (MS), Operations Research, 3.70
North Carolina State University 2000 — 2003
Bachelor of Science (BS), Computer Science, 3.25
Vince West's Interactive Intelligence Experience July 2008 - April 2010
Job Sales Engineer at Adapt Telephony Services, LLC
Industry Telecommunications
Experience
Adapt Telephony Services, LLC January 2013 - Present
ABC Financial Services April 2010 - January 2013
Interactive Intelligence July 2008 - April 2010
Interactive Intelligence March 2007 - January 2009
The LoanLink Center April 2000 - January 2007
BuyItNow.com April 1999 - April 2000
Business Systems Consulting July 1998 - April 1999
Creative Labs 1996 - 1998
Skills
SIP Trunking, ACD, IVR, Call Center, Contact Centers, CTI, Telephony, Call Logging, VoIP, Workforce Management, Unified Communications, Vendor Management, Dialers, Speech Recognition, TTS, Carrier Architecture, Customer Reporting, Remote Agent Deployment, Contract Negotiation, Project Management, Call Center Architecture, Management, Disaster Recovery, Call Centers, Outsourcing, Integration, SaaS, Technical Support
Education
Oklahoma State University 1994 — 1998
Bachelors, Management Information Systems
Adapt Telephony Services, LLC January 2013 - Present
ABC Financial Services April 2010 - January 2013
Interactive Intelligence July 2008 - April 2010
Interactive Intelligence March 2007 - January 2009
The LoanLink Center April 2000 - January 2007
BuyItNow.com April 1999 - April 2000
Business Systems Consulting July 1998 - April 1999
Creative Labs 1996 - 1998
Skills
SIP Trunking, ACD, IVR, Call Center, Contact Centers, CTI, Telephony, Call Logging, VoIP, Workforce Management, Unified Communications, Vendor Management, Dialers, Speech Recognition, TTS, Carrier Architecture, Customer Reporting, Remote Agent Deployment, Contract Negotiation, Project Management, Call Center Architecture, Management, Disaster Recovery, Call Centers, Outsourcing, Integration, SaaS, Technical Support
Education
Oklahoma State University 1994 — 1998
Bachelors, Management Information Systems
April Mills's Interactive Intelligence Experience November 2007 - January 2012
Job Resource Consultant at Prudential Real Estate and Relocation Services
Industry Human Resources
Experience
Prudential Real Estate and Relocation Services May 2012 - May 2013
Interactive Intelligence November 2007 - January 2012
Interactive Intelligence March 2005 - November 2007
Conseco April 1999 - April 2003
Skills
Vendor Management, Training, Human Resources, Product Management, Project Management, Recruiting, Cold Calling, Performance Management, Email Marketing, Internal Communications, Team Leadership, SharePoint, Ceridian, Employment Contracts, Cultural Diversity
Education
Ohio Northern University 1993 — 1997
BA, Communication, General
Carmel High School 1990 — 1993
Prudential Real Estate and Relocation Services May 2012 - May 2013
Interactive Intelligence November 2007 - January 2012
Interactive Intelligence March 2005 - November 2007
Conseco April 1999 - April 2003
Skills
Vendor Management, Training, Human Resources, Product Management, Project Management, Recruiting, Cold Calling, Performance Management, Email Marketing, Internal Communications, Team Leadership, SharePoint, Ceridian, Employment Contracts, Cultural Diversity
Education
Ohio Northern University 1993 — 1997
BA, Communication, General
Carmel High School 1990 — 1993
Matthew McNew's Interactive Intelligence Experience February 2008 - Present
Job Senior Financial Analyst
Industry Computer Software
Experience
Interactive Intelligence February 2008 - Present
North Central Co-op May 2007 - February 2008
Community Health Network October 2004 - September 2006
Skills
Process Improvement, Access, Strategic Planning, Forecasting, Data Analysis, Great Plains Software, Microsoft Excel, Financial Analysis, Crystal Reports, Analysis, SharePoint, Team Leadership, Microsoft Office, Project Management
Education
University of Indianapolis 2006 — 2008
MBA, Finance
Purdue University
B.A., Psychology
Interactive Intelligence February 2008 - Present
North Central Co-op May 2007 - February 2008
Community Health Network October 2004 - September 2006
Skills
Process Improvement, Access, Strategic Planning, Forecasting, Data Analysis, Great Plains Software, Microsoft Excel, Financial Analysis, Crystal Reports, Analysis, SharePoint, Team Leadership, Microsoft Office, Project Management
Education
University of Indianapolis 2006 — 2008
MBA, Finance
Purdue University
B.A., Psychology
Steve Porterfield's Interactive Intelligence Experience June 2014 - April 2015
Job Virtualization Administrator at KAR Auction Services, Inc
Industry Hospital & Health Care
Experience
KAR Auction Services, Inc March 2015 - Present
Interactive Intelligence June 2014 - April 2015
Alverno Information Services May 2007 - May 2014
Human Genome Sciences March 2002 - May 2007
Marriott International 1998 - 2000
Skills
Windows Server, Validation, Problem Solving, Healthcare, Windows, System Administration, Security, Servers, Citrix, Data Center, Troubleshooting, Active Directory, VMware, Change Management, Customer Service, Virtualization, Storage Area Networks, Software Documentation
Education
Compuer Learning Center 1999 — 2000
Computer Electronic Technician
Montgomery College 1990 — 1991
KAR Auction Services, Inc March 2015 - Present
Interactive Intelligence June 2014 - April 2015
Alverno Information Services May 2007 - May 2014
Human Genome Sciences March 2002 - May 2007
Marriott International 1998 - 2000
Skills
Windows Server, Validation, Problem Solving, Healthcare, Windows, System Administration, Security, Servers, Citrix, Data Center, Troubleshooting, Active Directory, VMware, Change Management, Customer Service, Virtualization, Storage Area Networks, Software Documentation
Education
Compuer Learning Center 1999 — 2000
Computer Electronic Technician
Montgomery College 1990 — 1991
Brian Schone's Interactive Intelligence Experience January 2006 - October 2006
Job Software Engineer at SAIC
Industry Computer Software
Experience
SAIC August 2009 - Present
Delphi Electronics & Safety October 2006 - August 2009
Interactive Intelligence January 2006 - October 2006
Skills
C++, Software Design, C, Software Development, Embedded Systems, Embedded Software, Programming, Systems Engineering, Testing, Requirements Analysis, Java
Education
Purdue University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
SAIC August 2009 - Present
Delphi Electronics & Safety October 2006 - August 2009
Interactive Intelligence January 2006 - October 2006
Skills
C++, Software Design, C, Software Development, Embedded Systems, Embedded Software, Programming, Systems Engineering, Testing, Requirements Analysis, Java
Education
Purdue University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
Jason Kokx's Interactive Intelligence Experience May 2014 - Present
Job Sr Software Engineer, Test at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2014 - Present
OrgSpan, Inc. February 2012 - Present
Gilbarco Veeder Root January 2007 - February 2012
eFunds February 2005 - January 2007
Fidelity National Information Services 2004 - 2006
Interactive Intelligence May 2000 - December 2004
Skills
Testing, Regression Testing, Test Automation, Quality Assurance, SQL Server, Team Management, System Testing, Manual Testing, Performance Testing, ClearQuest, Test Environment Setup, Test Case Generation, Use Case, Test Planning, Test Cases, Integration, Software Documentation, Microsoft SQL Server, Software Quality..., Agile Methodologies, Scrum, Quality Center, Android Testing, iPhone Testing, Software Development, Waterfall, Defect Tracking, Test Management, User Acceptance Testing, Visual Basic, SDLC, Shell Scripting, Software Project..., Unix, Windows, Android, ClearCase, SQL, XML, Software Design, Agile Project Management, Requirements Analysis, Eclipse, Web Development, Object Oriented Design, Software Engineering
Education
Michigan Technological University 1985 — 1990
BSEE, Focus on Electronics
Interactive Intelligence May 2014 - Present
OrgSpan, Inc. February 2012 - Present
Gilbarco Veeder Root January 2007 - February 2012
eFunds February 2005 - January 2007
Fidelity National Information Services 2004 - 2006
Interactive Intelligence May 2000 - December 2004
Skills
Testing, Regression Testing, Test Automation, Quality Assurance, SQL Server, Team Management, System Testing, Manual Testing, Performance Testing, ClearQuest, Test Environment Setup, Test Case Generation, Use Case, Test Planning, Test Cases, Integration, Software Documentation, Microsoft SQL Server, Software Quality..., Agile Methodologies, Scrum, Quality Center, Android Testing, iPhone Testing, Software Development, Waterfall, Defect Tracking, Test Management, User Acceptance Testing, Visual Basic, SDLC, Shell Scripting, Software Project..., Unix, Windows, Android, ClearCase, SQL, XML, Software Design, Agile Project Management, Requirements Analysis, Eclipse, Web Development, Object Oriented Design, Software Engineering
Education
Michigan Technological University 1985 — 1990
BSEE, Focus on Electronics
Bill Whisnant's Interactive Intelligence Experience January 2012 - February 2013
Job Enterprise Telecommunications Manager at ABC Financial Services
Industry Information Technology and Services
Experience
ABC Financial Services February 2013 - Present
Interactive Intelligence January 2012 - February 2013
Interactive Intelligence June 2010 - January 2012
Interactive Intelligence June 2008 - June 2010
Mazzio's Corporation April 1999 - June 2008
DST Systems 1998 - 1999
Skills
IVR, Network Administration, Microsoft SQL Server, Project Management, Call Center, SaaS, VoIP, Cloud Computing, Resource Management, Call Centers, Telephony, Contact Centers, Troubleshooting, Software Documentation, Vendor Management, Data Center, Unified Communications, Integration, Telecommunications, Disaster Recovery, SIP, Cisco Technologies
Education
Oklahoma State University 2002 — 2005
MS, MIS/AIS
University of Tulsa 1996 — 1998
BS, MSIS
ABC Financial Services February 2013 - Present
Interactive Intelligence January 2012 - February 2013
Interactive Intelligence June 2010 - January 2012
Interactive Intelligence June 2008 - June 2010
Mazzio's Corporation April 1999 - June 2008
DST Systems 1998 - 1999
Skills
IVR, Network Administration, Microsoft SQL Server, Project Management, Call Center, SaaS, VoIP, Cloud Computing, Resource Management, Call Centers, Telephony, Contact Centers, Troubleshooting, Software Documentation, Vendor Management, Data Center, Unified Communications, Integration, Telecommunications, Disaster Recovery, SIP, Cisco Technologies
Education
Oklahoma State University 2002 — 2005
MS, MIS/AIS
University of Tulsa 1996 — 1998
BS, MSIS
Seth McCarus's Interactive Intelligence Experience September 2012 - Present
Job Software Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence September 2012 - Present
Skills
C#, Multi-threaded..., Visual Studio, User Interface Design, SQL, API development, C++, Software Development, Agile Methodologies, SDLC, API Development, Multithreading, .NET, Web Services, Microsoft SQL Server, T-SQL, Programming, Software Documentation
Education
Middle Tennessee State University 1997 — 2000
Bachelor of Science
Interactive Intelligence September 2012 - Present
Skills
C#, Multi-threaded..., Visual Studio, User Interface Design, SQL, API development, C++, Software Development, Agile Methodologies, SDLC, API Development, Multithreading, .NET, Web Services, Microsoft SQL Server, T-SQL, Programming, Software Documentation
Education
Middle Tennessee State University 1997 — 2000
Bachelor of Science
Lindsay Parker's Interactive Intelligence Experience September 2014 - Present
Job Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence September 2014 - Present
Open Software Integrators March 2013 - August 2014
North Carolina State University August 2008 - December 2012
Sam's Club December 2008 - August 2010
US Navy February 2004 - February 2008
Navy Nuclear Power Training Program February 2004 - January 2006
Skills
Web Development, Agile Web Development, JavaScript, HTML, CSS, AngularJS, Backbone.js, jQuery, D3.js, GruntJS, Git, Node.js, User Interface Design, User Experience, Software Development, Java, Titanium, Eclipse, Requirements Analysis, QA Engineering, Ubuntu, OSX, Windows, C, Software Engineering, Leadership, Mobile Development, Troubleshooting, Microsoft Office, Testing, Software Design, Team Leadership, Linux, OOP, Web Applications, Technical Writing, Software Documentation, Quality Assurance, Android, OS X
Education
North Carolina State University 2008 — 2012
BS, Electrical & Computer Engineering, 3.12
Interactive Intelligence September 2014 - Present
Open Software Integrators March 2013 - August 2014
North Carolina State University August 2008 - December 2012
Sam's Club December 2008 - August 2010
US Navy February 2004 - February 2008
Navy Nuclear Power Training Program February 2004 - January 2006
Skills
Web Development, Agile Web Development, JavaScript, HTML, CSS, AngularJS, Backbone.js, jQuery, D3.js, GruntJS, Git, Node.js, User Interface Design, User Experience, Software Development, Java, Titanium, Eclipse, Requirements Analysis, QA Engineering, Ubuntu, OSX, Windows, C, Software Engineering, Leadership, Mobile Development, Troubleshooting, Microsoft Office, Testing, Software Design, Team Leadership, Linux, OOP, Web Applications, Technical Writing, Software Documentation, Quality Assurance, Android, OS X
Education
North Carolina State University 2008 — 2012
BS, Electrical & Computer Engineering, 3.12
Michael Tavlin's Interactive Intelligence Experience June 1999 - October 2001
Job CFO at Speedway Motors and Speedway Properties
Industry Automotive
Experience
Speedway Motors and Speedway Properties 2001 - Present
Woods Charitable Fund 1993 - Present
Community Health Endowment 1997 - October 2013
Interactive Intelligence June 1999 - October 2001
Aliant Communications June 1986 - May 1999
Skills
Real Estate, Accounting, Acquisitions, Tax, Corporate Finance, Treasury Management, Mergers, Due Diligence, Mergers & Acquisitions, Strategic Financial..., Finance, Strategic Planning, Process Improvement, Forecasting, Policy, Management, Investments, Financial Analysis, Executive Management, Managerial Finance, Business Planning, Risk Management, Portfolio Management, Start-ups, Banking, Funding, Auditing, Financial Reporting, Cost Accounting, Corporate Tax, Small Business, Employee Benefits, Business, Leadership, Entrepreneurship, Financial Planning
Education
Washington University in St. Louis School of Law 1976 — 1977
LLM, Tax Law
University of Nebraska College of Law 1970 — 1973
JD
Oklahoma City University 1966 — 1970
BEd
Lincoln Southeast High School 1962 — 1965
Speedway Motors and Speedway Properties 2001 - Present
Woods Charitable Fund 1993 - Present
Community Health Endowment 1997 - October 2013
Interactive Intelligence June 1999 - October 2001
Aliant Communications June 1986 - May 1999
Skills
Real Estate, Accounting, Acquisitions, Tax, Corporate Finance, Treasury Management, Mergers, Due Diligence, Mergers & Acquisitions, Strategic Financial..., Finance, Strategic Planning, Process Improvement, Forecasting, Policy, Management, Investments, Financial Analysis, Executive Management, Managerial Finance, Business Planning, Risk Management, Portfolio Management, Start-ups, Banking, Funding, Auditing, Financial Reporting, Cost Accounting, Corporate Tax, Small Business, Employee Benefits, Business, Leadership, Entrepreneurship, Financial Planning
Education
Washington University in St. Louis School of Law 1976 — 1977
LLM, Tax Law
University of Nebraska College of Law 1970 — 1973
JD
Oklahoma City University 1966 — 1970
BEd
Lincoln Southeast High School 1962 — 1965
Mrunal Nargunde's Interactive Intelligence Experience July 2015 - Present
Job Associate Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence July 2015 - Present
UNC Charlotte August 2014 - Present
iCiDIGITAL May 2014 - August 2014
UNC Charlotte January 2014 - May 2014
Motorola Mobility December 2010 - September 2012
Skills
C, Android, C++, Debugging, Linux, HTML 5, Java, JavaScript, Python, Git, Android Development, Eclipse, HTML5, Software Development, GTK+, Shell Scripting, HTML, MySQL, SQL, Oracle SQL, NoSQL, LEAP, Bootstrap
Education
University of North Carolina at Charlotte 2013 — 2014
Masters, Computer Science
Pune Institute of Computer Technology 2004 — 2010
Bachelor of Engineering (B.E.), Information Technology
Interactive Intelligence July 2015 - Present
UNC Charlotte August 2014 - Present
iCiDIGITAL May 2014 - August 2014
UNC Charlotte January 2014 - May 2014
Motorola Mobility December 2010 - September 2012
Skills
C, Android, C++, Debugging, Linux, HTML 5, Java, JavaScript, Python, Git, Android Development, Eclipse, HTML5, Software Development, GTK+, Shell Scripting, HTML, MySQL, SQL, Oracle SQL, NoSQL, LEAP, Bootstrap
Education
University of North Carolina at Charlotte 2013 — 2014
Masters, Computer Science
Pune Institute of Computer Technology 2004 — 2010
Bachelor of Engineering (B.E.), Information Technology
Fred Herrmann's Interactive Intelligence Experience December 2004 - Present
Job Director, Federal Sales at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence December 2004 - Present
Fujitsu Telecommunications 1997 - 2004
Phonetic Systems May 1994 - March 1997
Microlog Corporation 1989 - 1994
Lanier Worldwide October 1982 - June 1989
Skills
Unified Communications, Solution Selling, Channel, VoIP, SaaS, ACD, IVR, Direct Sales, Professional Services, Cloud Computing, Call Logging, Managed Services, Salesforce.com, Unified Messaging, Contact Centers, Telecommunications, CTI, Channel Partners, Telephony, Sales Process
Education
Murray State University 1967 — 1971
BS, Marketing
Interactive Intelligence December 2004 - Present
Fujitsu Telecommunications 1997 - 2004
Phonetic Systems May 1994 - March 1997
Microlog Corporation 1989 - 1994
Lanier Worldwide October 1982 - June 1989
Skills
Unified Communications, Solution Selling, Channel, VoIP, SaaS, ACD, IVR, Direct Sales, Professional Services, Cloud Computing, Call Logging, Managed Services, Salesforce.com, Unified Messaging, Contact Centers, Telecommunications, CTI, Channel Partners, Telephony, Sales Process
Education
Murray State University 1967 — 1971
BS, Marketing
Tarandeep Brar's Interactive Intelligence Experience August 2009 - August 2013
Job Software Developer at SOTI
Industry Computer Software
Experience
SOTI October 2013 - Present
Interactive Intelligence August 2009 - August 2013
Effectsoft Ltd June 2004 - October 2007
Skills
XML, Java, Microsoft SQL Server, C++, Object Oriented Design, SQL, Visual C++, MFC, C/C++ STL, Perforce, CVS, JIRA, Bugzilla, Windows, Unix, Linux, Algorithms, Design Patterns, Network Programming, TCP/IP, Multithreaded..., multithre, MAPI, Microsoft Exchange, FIX, Software Development, Databases, Agile Methodologies
Education
University of Florida 2008 — 2009
MS, Computer Science
Punjab Technical University 2000 — 2004
B.Tech, Computer Science
SOTI October 2013 - Present
Interactive Intelligence August 2009 - August 2013
Effectsoft Ltd June 2004 - October 2007
Skills
XML, Java, Microsoft SQL Server, C++, Object Oriented Design, SQL, Visual C++, MFC, C/C++ STL, Perforce, CVS, JIRA, Bugzilla, Windows, Unix, Linux, Algorithms, Design Patterns, Network Programming, TCP/IP, Multithreaded..., multithre, MAPI, Microsoft Exchange, FIX, Software Development, Databases, Agile Methodologies
Education
University of Florida 2008 — 2009
MS, Computer Science
Punjab Technical University 2000 — 2004
B.Tech, Computer Science
Matthew Alford's Interactive Intelligence Experience July 2014 - Present
Job System Engineer (Support)
Industry Information Technology and Services
Experience
Interactive Intelligence July 2014 - Present
Hewlett-Packard May 2013 - July 2014
Hewlett-Packard July 2012 - May 2013
Hewlett-Packard October 2010 - July 2012
Sarcom October 2008 - November 2010
Pizza Hut December 2001 - November 2008
Skills
Troubleshooting, Windows 7, Technical Support, Software Installation, Active Directory, Operating Systems, XP, Computer Hardware, Help Desk Support, Hardware, Windows XP, Team Leadership, Microsoft Certified..., VPN, Laptops, System Administration, Customer Service, Blackberry Enterprise..., Customer Satisfaction, Process Improvement, Servers, Dependable Team Player, Windows XP Pro, Windows Server, SDLC, Cross Functional Team..., Windows 7 Migration, USMT, OS Migration, Disk Imaging, Desktop Imaging, IT Documentation, Continuous Improvement, Project Management
Education
Computer Training.com 2008 — 2008
MCTS and MCP, Information Technology
Purdue University 1999 — 2002
AS, Electrical Engineering Technology
Interactive Intelligence July 2014 - Present
Hewlett-Packard May 2013 - July 2014
Hewlett-Packard July 2012 - May 2013
Hewlett-Packard October 2010 - July 2012
Sarcom October 2008 - November 2010
Pizza Hut December 2001 - November 2008
Skills
Troubleshooting, Windows 7, Technical Support, Software Installation, Active Directory, Operating Systems, XP, Computer Hardware, Help Desk Support, Hardware, Windows XP, Team Leadership, Microsoft Certified..., VPN, Laptops, System Administration, Customer Service, Blackberry Enterprise..., Customer Satisfaction, Process Improvement, Servers, Dependable Team Player, Windows XP Pro, Windows Server, SDLC, Cross Functional Team..., Windows 7 Migration, USMT, OS Migration, Disk Imaging, Desktop Imaging, IT Documentation, Continuous Improvement, Project Management
Education
Computer Training.com 2008 — 2008
MCTS and MCP, Information Technology
Purdue University 1999 — 2002
AS, Electrical Engineering Technology
Austin Schwartz's Interactive Intelligence Experience May 2013 - January 2015
Job Computer Science Student @ Purdue
Industry Computer Software
Experience
Enova International June 2015 - August 2015
Interactive Intelligence May 2013 - January 2015
Interactive Intelligence May 2014 - August 2014
Kelly Touch September 2012 - January 2013
Net Literacy September 2008 - 2010
Skills
Software Development, JavaScript, Java, Python, Linux, C#, SQL, Ruby, Ruby on Rails, jQuery, C++, Testing, MySQL, XML, Test Automation, Visual Studio, C
Education
Purdue University 2015 — 2017
Master of Science (M.S.), Computer Science
Purdue University 2012 — 2015
Bachelor's degree, Computer Science, 3.8
Enova International June 2015 - August 2015
Interactive Intelligence May 2013 - January 2015
Interactive Intelligence May 2014 - August 2014
Kelly Touch September 2012 - January 2013
Net Literacy September 2008 - 2010
Skills
Software Development, JavaScript, Java, Python, Linux, C#, SQL, Ruby, Ruby on Rails, jQuery, C++, Testing, MySQL, XML, Test Automation, Visual Studio, C
Education
Purdue University 2015 — 2017
Master of Science (M.S.), Computer Science
Purdue University 2012 — 2015
Bachelor's degree, Computer Science, 3.8
I-Hsuan Weng's Interactive Intelligence Experience August 2013 - Present
Job Software Engineer at Interactive Intelligence
Industry Higher Education
Experience
Interactive Intelligence August 2013 - Present
Axxun Inc. May 2010 - August 2013
Department of Computer Science at University of Illinois at Urbana-Champaign June 2007 - May 2010
World Information Technology Corporation April 2003 - April 2006
Skills
System Analysis and..., UML, Scrum, C#, Silverlight, WPF, ASP.NET, Javascript, ArcGIS Server, ArcSDE, SQL Server, SAS, SQL, Microsoft SQL Server
Education
University of Illinois at Urbana-Champaign 2007 — 2009
Master, Applied Mathematics
University of Illinois at Urbana-Champaign - College of Business 2006 — 2007
Master, Finance
National Chengchi University 1997 — 2001
Bachelor, Management Information Systems
Interactive Intelligence August 2013 - Present
Axxun Inc. May 2010 - August 2013
Department of Computer Science at University of Illinois at Urbana-Champaign June 2007 - May 2010
World Information Technology Corporation April 2003 - April 2006
Skills
System Analysis and..., UML, Scrum, C#, Silverlight, WPF, ASP.NET, Javascript, ArcGIS Server, ArcSDE, SQL Server, SAS, SQL, Microsoft SQL Server
Education
University of Illinois at Urbana-Champaign 2007 — 2009
Master, Applied Mathematics
University of Illinois at Urbana-Champaign - College of Business 2006 — 2007
Master, Finance
National Chengchi University 1997 — 2001
Bachelor, Management Information Systems
Bill Maret's Interactive Intelligence Experience 1999 - 2007
Job at Salesforce.com
Industry Financial Services
Experience
Salesforce.com 2010 - Present
Teradata 2010 - 2010
IBM March 2008 - 2010
Interactive Intelligence 1999 - 2007
Software Artistry 1995 - 1999
Knowledgware 1993 - 1994
CA 1985 - 1993
Education
Missouri State University 1976 — 2000
BA, Marketing and Management
Lindbergh High School 1971 — 1975
Salesforce.com 2010 - Present
Teradata 2010 - 2010
IBM March 2008 - 2010
Interactive Intelligence 1999 - 2007
Software Artistry 1995 - 1999
Knowledgware 1993 - 1994
CA 1985 - 1993
Education
Missouri State University 1976 — 2000
BA, Marketing and Management
Lindbergh High School 1971 — 1975
Eliot Mustell's Interactive Intelligence Experience February 2011 - Present
Job CaaS Research Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence February 2011 - Present
Education
Marquette University 2007 — 2009
Masters of Science, Computer Science
University of Wisconsin-Milwaukee
Interactive Intelligence February 2011 - Present
Education
Marquette University 2007 — 2009
Masters of Science, Computer Science
University of Wisconsin-Milwaukee
Will Fresch's Interactive Intelligence Experience March 2013 - March 2014
Job Senior Software Engineer at Salesforce
Industry Information Technology and Services
Experience
Salesforce March 2014 - Present
Interactive Intelligence March 2013 - March 2014
Leaf Software Solutions November 2012 - March 2013
ConvergEx RealTick September 2006 - November 2012
UC San Diego September 2005 - September 2006
Sempra Energy September 2004 - September 2005
Skills
C#, Visual Studio, JavaScript, LINQ, SQL, Web Development, SharePoint, WPF, ASP.NET MVC, HTML 5, jQuery UI, JSON, CSS3, TFS, JIRA, Confluence, Github, Backbone.js, RESTful WebServices, WCF Services, Microsoft SQL Server, CSS, Software Development, Electronic Trading, Windows Server, .NET, Unit Testing
Education
Purdue University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
Purdue University 1999 — 2002
Associate of Science (A.S.), Information Systems
Salesforce March 2014 - Present
Interactive Intelligence March 2013 - March 2014
Leaf Software Solutions November 2012 - March 2013
ConvergEx RealTick September 2006 - November 2012
UC San Diego September 2005 - September 2006
Sempra Energy September 2004 - September 2005
Skills
C#, Visual Studio, JavaScript, LINQ, SQL, Web Development, SharePoint, WPF, ASP.NET MVC, HTML 5, jQuery UI, JSON, CSS3, TFS, JIRA, Confluence, Github, Backbone.js, RESTful WebServices, WCF Services, Microsoft SQL Server, CSS, Software Development, Electronic Trading, Windows Server, .NET, Unit Testing
Education
Purdue University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
Purdue University 1999 — 2002
Associate of Science (A.S.), Information Systems
Tom Onorato's Interactive Intelligence Experience February 2005 - May 2011
Job Software Engineer at RSA Medical
Industry Insurance
Experience
RSA Medical June 2011 - Present
interactive intelligence February 2005 - May 2011
Sterling Trader, INC August 2003 - February 2005
Computershare October 2001 - June 2003
Apropos Technology February 2000 - July 2001
Complete Business Solutions Inc June 1997 - January 2000
Skills
.NET, C#, Microsoft SQL Server, Visual Studio, Web Services, ASP.NET, WPF, XML, WCF, OOP, Visual Basic, Databases, T-SQL, Silverlight, Classic ASP, Windows Services, VB Script, JavaScript, TFS, jQuery, CSS
Education
Northern Illinois University 1994 — 1997
Bachelors in Science, Computer Science
RSA Medical June 2011 - Present
interactive intelligence February 2005 - May 2011
Sterling Trader, INC August 2003 - February 2005
Computershare October 2001 - June 2003
Apropos Technology February 2000 - July 2001
Complete Business Solutions Inc June 1997 - January 2000
Skills
.NET, C#, Microsoft SQL Server, Visual Studio, Web Services, ASP.NET, WPF, XML, WCF, OOP, Visual Basic, Databases, T-SQL, Silverlight, Classic ASP, Windows Services, VB Script, JavaScript, TFS, jQuery, CSS
Education
Northern Illinois University 1994 — 1997
Bachelors in Science, Computer Science
Prabahar Ignatius PMP's Interactive Intelligence Experience 2009 - June 2015
Job Senior Technical Consultant at Salesforce
Industry Computer Software
Experience
Salesforce July 2015 - Present
Interactive Intelligence 2009 - June 2015
Interactive Intelligence 2004 - 2008
Interactive Intelligencey March 2003 - June 2004
Tellabs Inc 2001 - 2003
Aptech Consultancy January 2000 - January 2001
Indigo technologies March 1997 - January 2000
Skills
C#, Object Oriented Design, Microsoft SQL Server, Software Project..., Requirements Analysis, Agile Methodologies, OOAD, Database Design, C++, CRM, Call Center Development, Call Center Architecture
Education
Manonmaniam Sundaranar University 1992 — 1996
Bachelor of Engineering, ECE
Salesforce July 2015 - Present
Interactive Intelligence 2009 - June 2015
Interactive Intelligence 2004 - 2008
Interactive Intelligencey March 2003 - June 2004
Tellabs Inc 2001 - 2003
Aptech Consultancy January 2000 - January 2001
Indigo technologies March 1997 - January 2000
Skills
C#, Object Oriented Design, Microsoft SQL Server, Software Project..., Requirements Analysis, Agile Methodologies, OOAD, Database Design, C++, CRM, Call Center Development, Call Center Architecture
Education
Manonmaniam Sundaranar University 1992 — 1996
Bachelor of Engineering, ECE
Brett Glover's Interactive Intelligence Experience July 2015 - Present
Job Data Solutions Team Lead at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence July 2015 - Present
Interactive Intelligence January 2012 - July 2015
Interactive Intelligence January 2011 - January 2012
Skills
C#, ASP.NET, Microsoft SQL Server, IVR, Software Consulting, JavaScript, SQL, Java, CSS, MySQL, Web Development, HTML, C, Crystal Reports, Software Design, Active Reports, .NET
Education
Purdue University 2006 — 2010
Bachelor of Science, Computer & Information Technology
Interactive Intelligence July 2015 - Present
Interactive Intelligence January 2012 - July 2015
Interactive Intelligence January 2011 - January 2012
Skills
C#, ASP.NET, Microsoft SQL Server, IVR, Software Consulting, JavaScript, SQL, Java, CSS, MySQL, Web Development, HTML, C, Crystal Reports, Software Design, Active Reports, .NET
Education
Purdue University 2006 — 2010
Bachelor of Science, Computer & Information Technology
Murph Krajewski's Interactive Intelligence Experience August 2000 - Present
Job Sr. Manager, Creative Marketing at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence August 2000 - Present
Education
Milligan College 1991 — 1994
Bachelor of Arts (B.A.), Youth Ministry
Zionsville Community High School 1986 — 1990
Interactive Intelligence August 2000 - Present
Education
Milligan College 1991 — 1994
Bachelor of Arts (B.A.), Youth Ministry
Zionsville Community High School 1986 — 1990
T. Hunter Hussey's Interactive Intelligence Experience 2014 - 2015
Job SchoolDude: NCA Higher Education Account Manager
Industry Computer Software
Experience
Current Drives June 2015 - Present
Dude Solutions - SchoolDude May 2015 - Present
Citrix January 2014 - April 2015
Interactive Intelligence 2014 - 2015
Avere Systems September 2014 - December 2014
Nationwide Insurance March 2013 - November 2013
Don Bullard Insurance October 2012 - February 2013
HomeInsurance.com September 2010 - September 2012
Red Ventures January 2010 - September 2012
Skills
Online Marketing, PPC, Sales, SEM, Insurance, Property & Casualty..., Customer Service, Marketing, Lead Generation, New Business Development, Social Media, Team Leadership, General Insurance, SEO, Social Media Marketing, Google Analytics, Strategy, Employee Benefits, Sales Management, Conversion Optimization, CRM, Digital Media, Direct Sales, Microsoft Office, Benefits Administration, Microsoft Excel, Online Advertising, Marketing Strategy, Market Research, Account Management, Google Adwords, Sales Process, Cold Calling, Brand Management, Marketing Communications, Business Development, Strategic Partnerships, Workers Compensation, Social Networking, Salesforce.com, Digital Marketing, Web Analytics, Email Marketing, Advertising, Facebook, Web Design, Facebook Marketing, Management, NC Personal Lines...
Education
North Carolina State University 2003 — 2007
Broughton 1999 — 2003
Current Drives June 2015 - Present
Dude Solutions - SchoolDude May 2015 - Present
Citrix January 2014 - April 2015
Interactive Intelligence 2014 - 2015
Avere Systems September 2014 - December 2014
Nationwide Insurance March 2013 - November 2013
Don Bullard Insurance October 2012 - February 2013
HomeInsurance.com September 2010 - September 2012
Red Ventures January 2010 - September 2012
Skills
Online Marketing, PPC, Sales, SEM, Insurance, Property & Casualty..., Customer Service, Marketing, Lead Generation, New Business Development, Social Media, Team Leadership, General Insurance, SEO, Social Media Marketing, Google Analytics, Strategy, Employee Benefits, Sales Management, Conversion Optimization, CRM, Digital Media, Direct Sales, Microsoft Office, Benefits Administration, Microsoft Excel, Online Advertising, Marketing Strategy, Market Research, Account Management, Google Adwords, Sales Process, Cold Calling, Brand Management, Marketing Communications, Business Development, Strategic Partnerships, Workers Compensation, Social Networking, Salesforce.com, Digital Marketing, Web Analytics, Email Marketing, Advertising, Facebook, Web Design, Facebook Marketing, Management, NC Personal Lines...
Education
North Carolina State University 2003 — 2007
Broughton 1999 — 2003
Milan Vrenjak's Interactive Intelligence Experience 1998 - Present
Job Developer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence 1998 - Present
Racal Datacom 1985 - 1998
Northern Telecom 1983 - 1985
Skills
C#, .NET, Visual Studio, Software Development, Software Design, C, WPF, OOP, WinForms, Multithreading, T-SQL, Software Engineering, Object Oriented Design, XML, REST, Agile Methodologies, Continuous Integration, Git, Scrum, Java, SQL, Unit Testing, Distributed Systems, Cloud Computing
Education
McMaster University 1981 — 1983
Master's degree, Computer Science
McMaster University 1975 — 1979
Bachelor of Science (BSc), Biochemistry
Interactive Intelligence 1998 - Present
Racal Datacom 1985 - 1998
Northern Telecom 1983 - 1985
Skills
C#, .NET, Visual Studio, Software Development, Software Design, C, WPF, OOP, WinForms, Multithreading, T-SQL, Software Engineering, Object Oriented Design, XML, REST, Agile Methodologies, Continuous Integration, Git, Scrum, Java, SQL, Unit Testing, Distributed Systems, Cloud Computing
Education
McMaster University 1981 — 1983
Master's degree, Computer Science
McMaster University 1975 — 1979
Bachelor of Science (BSc), Biochemistry
Suanna Freeman-Downs's Interactive Intelligence Experience April 2013 - Present
Job Human Resources Manager at Interactive Intelligence
Industry Human Resources
Experience
Interactive Intelligence April 2013 - Present
Capgemini July 2002 - April 2013
The Hartford February 2001 - July 2002
Skills
Organizational Design, Employee Engagement, Performance Management, Talent Acquisition, HRIS, HR Transformation, Succession Planning, Employee Relations, Personnel Management, HR Consulting, Onboarding, Change Management, Human Resources, Workforce Planning, Talent Management
Education
UCSD
Palomar College
Interactive Intelligence April 2013 - Present
Capgemini July 2002 - April 2013
The Hartford February 2001 - July 2002
Skills
Organizational Design, Employee Engagement, Performance Management, Talent Acquisition, HRIS, HR Transformation, Succession Planning, Employee Relations, Personnel Management, HR Consulting, Onboarding, Change Management, Human Resources, Workforce Planning, Talent Management
Education
UCSD
Palomar College
Laure Robinson's Interactive Intelligence Experience June 2011 - November 2012
Job Business Intelligence Analyst
Industry Health, Wellness and Fitness
Experience
American Specialty Health August 2014 - Present
Interactive Intelligence June 2011 - November 2012
Liberty Mutual Insurance August 2004 - January 2010
The HealthCare Group September 1999 - August 2004
AIMCO 1997 - 1999
Skills
Analysis, Software Development, Business Intelligence, C#, SQL, Windows Server, Visual Studio, Microsoft SQL Server, SharePoint, VB.NET, Databases, SDLC, Visio
Education
University of Colorado at Boulder 1978 — 1984
M.A., Psychology (Behavior Genetics/Statistics)
Marian College 1974 — 1978
BA, Biology and Psychology
American Specialty Health August 2014 - Present
Interactive Intelligence June 2011 - November 2012
Liberty Mutual Insurance August 2004 - January 2010
The HealthCare Group September 1999 - August 2004
AIMCO 1997 - 1999
Skills
Analysis, Software Development, Business Intelligence, C#, SQL, Windows Server, Visual Studio, Microsoft SQL Server, SharePoint, VB.NET, Databases, SDLC, Visio
Education
University of Colorado at Boulder 1978 — 1984
M.A., Psychology (Behavior Genetics/Statistics)
Marian College 1974 — 1978
BA, Biology and Psychology
Kaori Dowling's Interactive Intelligence Experience June 2007 - Present
Job Localization Test Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence June 2007 - Present
SDL International August 2004 - May 2007
Lionbridge Technologies, Inc May 2004 - August 2004
PeopleSoft July 2002 - March 2004
ASG July 2000 - June 2002
Skills
Localization Testing, Localization, Quality Assurance, XML, Unix, Troubleshooting, Test Cases, Testing, Databases, HTML, Software Quality..., Windows
Education
Metropolitan State College of Denver
Bachelor of Science degree, Computer Information Systems
Interactive Intelligence June 2007 - Present
SDL International August 2004 - May 2007
Lionbridge Technologies, Inc May 2004 - August 2004
PeopleSoft July 2002 - March 2004
ASG July 2000 - June 2002
Skills
Localization Testing, Localization, Quality Assurance, XML, Unix, Troubleshooting, Test Cases, Testing, Databases, HTML, Software Quality..., Windows
Education
Metropolitan State College of Denver
Bachelor of Science degree, Computer Information Systems
Askia Hill's Interactive Intelligence Experience August 2013 - Present
Job Support Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence August 2013 - Present
Purdue University August 2008 - Present
Education
Purdue University 2008 — 2015
University of Maryland Baltimore County 2003 — 2008
Bachelor of Engineering (BEng), Computer Engineering
Interactive Intelligence August 2013 - Present
Purdue University August 2008 - Present
Education
Purdue University 2008 — 2015
University of Maryland Baltimore County 2003 — 2008
Bachelor of Engineering (BEng), Computer Engineering
Samuel Fowler's Interactive Intelligence Experience May 2014 - Present
Job Team Lead, Telemetry Engineering at Interactive Intelligence
Industry E-Learning
Experience
Interactive Intelligence May 2014 - Present
Interactive Intelligence April 2013 - May 2014
Blackboard September 2011 - April 2013
Blackboard March 2010 - April 2013
ANGEL Learning May 2008 - August 2009
Skills
High Availability, NetApp Filers, VMware, IIS, Dell PowerEdge Servers, Windows Server, SQL, Load Balancing, Managed Hosting, Web Infrastructure, Application Hosting, Windows Server 2008, Maintenance Planning, PCI DSS, Server Architecture, Windows Server 2003, Scalability, Performance Monitoring, Brocade, Infrastructure Planning, Fault Tolerance, Dell, 24x7 On-Call, Server Administration, Dell OpenManage, Administrative Support, SLA, Colocation, Systems Monitoring, Network Operations, Client Engagement, Nimsoft, Splunk, Infrastructure..., Infrastructure
Education
Purdue University
Interactive Intelligence May 2014 - Present
Interactive Intelligence April 2013 - May 2014
Blackboard September 2011 - April 2013
Blackboard March 2010 - April 2013
ANGEL Learning May 2008 - August 2009
Skills
High Availability, NetApp Filers, VMware, IIS, Dell PowerEdge Servers, Windows Server, SQL, Load Balancing, Managed Hosting, Web Infrastructure, Application Hosting, Windows Server 2008, Maintenance Planning, PCI DSS, Server Architecture, Windows Server 2003, Scalability, Performance Monitoring, Brocade, Infrastructure Planning, Fault Tolerance, Dell, 24x7 On-Call, Server Administration, Dell OpenManage, Administrative Support, SLA, Colocation, Systems Monitoring, Network Operations, Client Engagement, Nimsoft, Splunk, Infrastructure..., Infrastructure
Education
Purdue University
Annie (I-An) Chen's Interactive Intelligence Experience May 2012 - August 2012
Job
Industry Higher Education
Experience
Amazon August 2015 - Present
MIT Sloan School of Management May 2014 - August 2014
Walmart eCommerce June 2013 - August 2013
MIT Department of Electrical Engineering and Computer Science September 2010 - June 2013
Massachusetts Institute of Technology (MIT) February 2013 - May 2013
Massachusetts Institute of Technology (MIT) September 2012 - December 2012
Interactive Intelligence May 2012 - August 2012
Education
Massachusetts Institute of Technology 2012 — 2016
Doctor of Philosophy (Ph.D.), Electrical Engineering and Computer Science
Massachusetts Institute of Technology 2010 — 2012
Master of Science (M.S.), Electrical Engineering and Computer Science
National Taiwan University 2006 — 2010
Bachelor of Science (B.S.), Electrical Engineering
University of California, Los Angeles 2008 — 2009
Exchange Student, Electrical Engineering
Amazon August 2015 - Present
MIT Sloan School of Management May 2014 - August 2014
Walmart eCommerce June 2013 - August 2013
MIT Department of Electrical Engineering and Computer Science September 2010 - June 2013
Massachusetts Institute of Technology (MIT) February 2013 - May 2013
Massachusetts Institute of Technology (MIT) September 2012 - December 2012
Interactive Intelligence May 2012 - August 2012
Education
Massachusetts Institute of Technology 2012 — 2016
Doctor of Philosophy (Ph.D.), Electrical Engineering and Computer Science
Massachusetts Institute of Technology 2010 — 2012
Master of Science (M.S.), Electrical Engineering and Computer Science
National Taiwan University 2006 — 2010
Bachelor of Science (B.S.), Electrical Engineering
University of California, Los Angeles 2008 — 2009
Exchange Student, Electrical Engineering
Matt Boruff32211's Interactive Intelligence Experience March 2015 - Present
Job Technical Support Engineer at Interactive Intelligence
Industry Consumer Goods
Experience
Interactive Intelligence March 2015 - Present
Amazon.com May 2011 - Present
Skills
Management, Customer Service, Networking, Leadership, Network Administration, Training, Public Speaking, System Administration, Strategic Planning, Troubleshooting, Microsoft Office, Team Leadership, Marketing Strategy
Education
WGU Indiana 2014 — 2016
Bachelor's Degree, IT Security
Purdue University 2010 — 2011
Information Technology
Ivy Tech Community College-Kokomo 2007 — 2010
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Interactive Intelligence March 2015 - Present
Amazon.com May 2011 - Present
Skills
Management, Customer Service, Networking, Leadership, Network Administration, Training, Public Speaking, System Administration, Strategic Planning, Troubleshooting, Microsoft Office, Team Leadership, Marketing Strategy
Education
WGU Indiana 2014 — 2016
Bachelor's Degree, IT Security
Purdue University 2010 — 2011
Information Technology
Ivy Tech Community College-Kokomo 2007 — 2010
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Emerson Timothy's Interactive Intelligence Experience October 2012 - Present
Job PSO Application Services at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence October 2012 - Present
United States Air Force February 2009 - October 2012
Education
Park University 2010 — 2012
Bachelor's degree, Computer Science
Interactive Intelligence October 2012 - Present
United States Air Force February 2009 - October 2012
Education
Park University 2010 — 2012
Bachelor's degree, Computer Science
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia