Interactive Intelligence
Industry: Telecommunications company
DescriptionInteractive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. Founded: October 1994 Headquarters: Indianapolis, Indiana, United States CEO: Donald E Brown (Apr 1995–) Number of employees: 2,000 (2016) Founders: Donald E. Brown, David Stonehouse Parent organization: Interactive Intelligence Group, Inc. Subsidiaries: Interactive Intelligence International Inc, ININ UK ltd,
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1,585 Interactive Intelligence employees in database. Find out everything there's to know about Interactive Intelligence employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Interactive Intelligence Employees
Employee
Years
Job
Industry
Mary Sutton, MBA Mary Sutton, MBA's Interactive Intelligence Experience April 2012 - Present
Job Marketing Professional, Contact Center Technology Enthusiast
Industry Telecommunications
Experience
Interactive Intelligence April 2012 - Present
First Farmers Bank & Trust May 2008 - April 2012
Chrysler May 2006 - August 2007
Skills
Customer Service, Microsoft Office, Marketing, Lead Generation, Event Planning, Management, Marketing Communications, Advertising, Public Speaking, Team Building, Salesforce.com, Customer Relations, Banking, Email Marketing, Public Relations, Outbound Marketing, Prospect Engagement, CRM, LeadLander, Insurance Marketing, Vertical Marketing, Salesvue, Employee Training, Branding & Identity, Customer Experience, Customer Engagement, Customer Support, Sales, Leadership
Education
Indiana University Kokomo 2009 — 2010
Master of Business Administration, General Studies with a focus in Law, 3.9/4.0 GPA
Indiana University Kokomo 2005 — 2009
Bachelor of Science with Honors, Marketing and Management, 3.8/4.0 GPA
Indiana University Bloomington 2005 — 2006
Interactive Intelligence April 2012 - Present
First Farmers Bank & Trust May 2008 - April 2012
Chrysler May 2006 - August 2007
Skills
Customer Service, Microsoft Office, Marketing, Lead Generation, Event Planning, Management, Marketing Communications, Advertising, Public Speaking, Team Building, Salesforce.com, Customer Relations, Banking, Email Marketing, Public Relations, Outbound Marketing, Prospect Engagement, CRM, LeadLander, Insurance Marketing, Vertical Marketing, Salesvue, Employee Training, Branding & Identity, Customer Experience, Customer Engagement, Customer Support, Sales, Leadership
Education
Indiana University Kokomo 2009 — 2010
Master of Business Administration, General Studies with a focus in Law, 3.9/4.0 GPA
Indiana University Kokomo 2005 — 2009
Bachelor of Science with Honors, Marketing and Management, 3.8/4.0 GPA
Indiana University Bloomington 2005 — 2006
Jenny Bowen's Interactive Intelligence Experience May 2014 - Present
Job Team Lead, Global Benefits and Wellness at Interactive Intelligence
Industry Health, Wellness and Fitness
Experience
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2012 - May 2014
AIT Laboratories June 2009 - May 2012
AIT Laboratories May 2008 - August 2008
Skills
Wellness, HRIS, Benefits Administration, Corporate Wellness, Outlook, Microsoft Office, Nutrition, Fitness, Compensation, Health Promotion, Employee Benefits, Corporations, Deferred Compensation, Customer Service, Leadership, Management, Strategy, Employee Wellness, Insurance, Program Management, Healthcare, Public Speaking
Education
Indiana University Bloomington 2005 — 2009
Bachelor of Science, Dietetics
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2012 - May 2014
AIT Laboratories June 2009 - May 2012
AIT Laboratories May 2008 - August 2008
Skills
Wellness, HRIS, Benefits Administration, Corporate Wellness, Outlook, Microsoft Office, Nutrition, Fitness, Compensation, Health Promotion, Employee Benefits, Corporations, Deferred Compensation, Customer Service, Leadership, Management, Strategy, Employee Wellness, Insurance, Program Management, Healthcare, Public Speaking
Education
Indiana University Bloomington 2005 — 2009
Bachelor of Science, Dietetics
Doug Zhang's Interactive Intelligence Experience January 2013 - June 2014
Job SAP Project Management at General Motors
Industry Information Technology and Services
Experience
Interactive Intelligence January 2013 - June 2014
Interactive Intelligence January 2012 - December 2012
Interactive Intelligence January 2011 - December 2011
FMC Shanghai Commercial Enterprise May 2009 - July 2009
Skills
C#, Java, Windows, Business Analysis, Systems Analysis, Requirements Gathering, System Design, Internal Communications, IVR, ACD, Linux, SQL, Visio, C, Object Oriented Design, UML, Matlab, OrCad PSPICE, Business Process Design
Education
Indiana University Bloomington 2014 — 2015
Master's Degree, Information Systems
Indiana University-Purdue University at Indianapolis 2010 — 2013
Computer & Information Technology
Purdue University 2006 — 2010
Bachelor of Science (BS), Electrical Engineering
Interactive Intelligence January 2013 - June 2014
Interactive Intelligence January 2012 - December 2012
Interactive Intelligence January 2011 - December 2011
FMC Shanghai Commercial Enterprise May 2009 - July 2009
Skills
C#, Java, Windows, Business Analysis, Systems Analysis, Requirements Gathering, System Design, Internal Communications, IVR, ACD, Linux, SQL, Visio, C, Object Oriented Design, UML, Matlab, OrCad PSPICE, Business Process Design
Education
Indiana University Bloomington 2014 — 2015
Master's Degree, Information Systems
Indiana University-Purdue University at Indianapolis 2010 — 2013
Computer & Information Technology
Purdue University 2006 — 2010
Bachelor of Science (BS), Electrical Engineering
Adam Hardy's Interactive Intelligence Experience May 2011 - Present
Job Usability Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2011 - Present
University Information Technology Services January 2009 - May 2010
MSD Lawrence Township May 2005 - August 2009
Skills
SQL, Microsoft SQL Server, CSS, XML, Windows, HTML, Web Development, Java, MySQL, PHP, Software Development, OS X, Linux, Requirements Analysis, Agile Methodologies
Education
Indiana University Bloomington 2007 — 2011
Bachelor of Science (B.S.), Informatics
Interactive Intelligence May 2011 - Present
University Information Technology Services January 2009 - May 2010
MSD Lawrence Township May 2005 - August 2009
Skills
SQL, Microsoft SQL Server, CSS, XML, Windows, HTML, Web Development, Java, MySQL, PHP, Software Development, OS X, Linux, Requirements Analysis, Agile Methodologies
Education
Indiana University Bloomington 2007 — 2011
Bachelor of Science (B.S.), Informatics
Missy Parrish Missy Parrish's Interactive Intelligence Experience December 2013 - Present
Job Sales Enablement Coordinator: Building and Creating Innovative Sales Training
Industry Telecommunications
Experience
Interactive Intelligence December 2013 - Present
Indiana University Health July 2013 - December 2013
Indiana University Health, West Hospital July 2012 - July 2013
Indiana University Health Physicians August 2010 - July 2012
Roche Diagnostics Corporation May 2008 - August 2010
Clarian Health Partners December 2005 - May 2008
Clarian Health Partners August 2004 - December 2005
Skills
Instructor-led Training, Instructional Design, Hands-on Training, Captivate, Coaching, E-Learning, Leadership, Training, Training Delivery, Strategic Planning, EMR, Cerner, Healthcare, Ambulatory, Healthcare Information..., Inpatient, Clinical Research, Hospitals, Medical Devices
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), Healthcare Management
Indiana University-Purdue University at Indianapolis 1998 — 2004
Bachelor of Arts (B.A.), Psychology
Interactive Intelligence December 2013 - Present
Indiana University Health July 2013 - December 2013
Indiana University Health, West Hospital July 2012 - July 2013
Indiana University Health Physicians August 2010 - July 2012
Roche Diagnostics Corporation May 2008 - August 2010
Clarian Health Partners December 2005 - May 2008
Clarian Health Partners August 2004 - December 2005
Skills
Instructor-led Training, Instructional Design, Hands-on Training, Captivate, Coaching, E-Learning, Leadership, Training, Training Delivery, Strategic Planning, EMR, Cerner, Healthcare, Ambulatory, Healthcare Information..., Inpatient, Clinical Research, Hospitals, Medical Devices
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), Healthcare Management
Indiana University-Purdue University at Indianapolis 1998 — 2004
Bachelor of Arts (B.A.), Psychology
Jarrod Lemon's Interactive Intelligence Experience March 2015 - Present
Job Team Lead, Budgeting & Forecasting at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence March 2015 - Present
Interactive Intelligence June 2012 - March 2015
BrightPoint March 2012 - June 2012
BrightPoint April 2010 - March 2012
BrightPoint July 2008 - April 2010
Skills
Financial Analysis, Forecasting, Financial Modeling, Budget Tracking, Data Analysis, JD Edwards, IFS, Prophix, Host Analytics, Corporate Budgeting, Access, PowerPoint, Excel models, Microsoft Excel, Managerial Finance, Accounting, Financial Reporting, Finance, Budgets, General Ledger, Management, Variance Analysis, Analysis, Business Analysis, Hyperion Enterprise
Education
Indiana University - Kelley School of Business 2004 — 2008
Bachelor of Science (B.S.), Accounting and Finance, 3.76
Interactive Intelligence March 2015 - Present
Interactive Intelligence June 2012 - March 2015
BrightPoint March 2012 - June 2012
BrightPoint April 2010 - March 2012
BrightPoint July 2008 - April 2010
Skills
Financial Analysis, Forecasting, Financial Modeling, Budget Tracking, Data Analysis, JD Edwards, IFS, Prophix, Host Analytics, Corporate Budgeting, Access, PowerPoint, Excel models, Microsoft Excel, Managerial Finance, Accounting, Financial Reporting, Finance, Budgets, General Ledger, Management, Variance Analysis, Analysis, Business Analysis, Hyperion Enterprise
Education
Indiana University - Kelley School of Business 2004 — 2008
Bachelor of Science (B.S.), Accounting and Finance, 3.76
Jessica Plukas Jessica Plukas's Interactive Intelligence Experience September 2012 - Present
Job Sales Enablement Coordinator
Industry Professional Training & Coaching
Experience
Interactive Intelligence September 2012 - Present
Trilogy Health Services January 2004 - September 2012
Skills
Learning Management, Blended Learning, ADDIE, Needs Analysis, Learning Management..., Instructional Design, Instructor-led Training, Program Facilitation, Adult Education, E-Learning, Employee Training, Leadership Development, Organizational..., Workshop Facilitation, Performance Improvement, Staff Development, Training, Organizational Learning
Education
Indiana University Bloomington 2011 — 2013
Master's degree, Adult and Continuing Education
Western Michigan University 1997 — 2001
BS, Biomedical Sciences
Interactive Intelligence September 2012 - Present
Trilogy Health Services January 2004 - September 2012
Skills
Learning Management, Blended Learning, ADDIE, Needs Analysis, Learning Management..., Instructional Design, Instructor-led Training, Program Facilitation, Adult Education, E-Learning, Employee Training, Leadership Development, Organizational..., Workshop Facilitation, Performance Improvement, Staff Development, Training, Organizational Learning
Education
Indiana University Bloomington 2011 — 2013
Master's degree, Adult and Continuing Education
Western Michigan University 1997 — 2001
BS, Biomedical Sciences
Gary S. Stone's Interactive Intelligence Experience 1999 - 2004
Job CFO to Early Stage Companies
Industry Computer Software
Experience
FireStone CFO February 2012 - Present
Rachio, Inc January 2014 - Present
LifePics July 2007 - February 2012
vcfo February 2006 - July 2007
ZOLL September 2004 - February 2006
Interactive Intelligence 1999 - 2004
The Disney Store 1992 - 1996
Deloitte & Touche 1990 - 1992
Skills
Forecasting, Due Diligence, Venture Capital, Restructuring, Finance, Cash Flow, Revenue Recognition, Corporate Finance, Accounting, Valuation, Strategy, Strategic Financial..., SaaS, Auditing, Investor Relations, Budgets, Executive Management, Entrepreneurship, CPA, Analysis, Equities, Leadership, Management, Mergers & Acquisitions, Start-ups, Strategic Planning, Financial Modeling, Financial Analysis
Education
University of Southern California - Marshall School of Business 1986 — 1990
BS, Accounting
Indiana University - Kelley School of Business 1996 — 1998
MBA, Entrepreneurship and Marketing
Rolling Hills High School 1982 — 1986
FireStone CFO February 2012 - Present
Rachio, Inc January 2014 - Present
LifePics July 2007 - February 2012
vcfo February 2006 - July 2007
ZOLL September 2004 - February 2006
Interactive Intelligence 1999 - 2004
The Disney Store 1992 - 1996
Deloitte & Touche 1990 - 1992
Skills
Forecasting, Due Diligence, Venture Capital, Restructuring, Finance, Cash Flow, Revenue Recognition, Corporate Finance, Accounting, Valuation, Strategy, Strategic Financial..., SaaS, Auditing, Investor Relations, Budgets, Executive Management, Entrepreneurship, CPA, Analysis, Equities, Leadership, Management, Mergers & Acquisitions, Start-ups, Strategic Planning, Financial Modeling, Financial Analysis
Education
University of Southern California - Marshall School of Business 1986 — 1990
BS, Accounting
Indiana University - Kelley School of Business 1996 — 1998
MBA, Entrepreneurship and Marketing
Rolling Hills High School 1982 — 1986
Chad Campbell's Interactive Intelligence Experience July 2005 - June 2006
Job Software Architect and Consultant
Industry Information Technology and Services
Experience
Ecofic LLC July 2008 - Present
Gusto, LLC March 2014 - August 2014
Teradata July 2013 - March 2014
Manning Publications May 2007 - October 2008
Crowe Chizek June 2006 - May 2008
Interactive Intelligence July 2005 - June 2006
Maxim I/T 1999 - 2001
Skills
Silverlight, Visual Studio, Web Applications, .NET, C#, Enterprise Software, WPF, TFS, Microsoft SQL Server, ASP.NET, Software Development, Web Services, Java, JavaScript, Enterprise Architecture, Solution Architecture, Windows Azure, Software Engineering, WCF, LINQ, Mobile Applications, ASP.NET MVC, T-SQL, Software Design, Scrum, jQuery, jQuery Mobile, XAML, HTML 5, Cloud Computing, User Experience, Information Architecture, Product Management, Leadership, Thought Leadership, Product Development, Public Speaking, Strategy, Node.js, AngularJS, HTML5
Education
Indiana University-Purdue University at Indianapolis 2005 — 2005
Pre-Med
Purdue University 1998 — 2003
B.S., Computer Science, Psychology
Ecofic LLC July 2008 - Present
Gusto, LLC March 2014 - August 2014
Teradata July 2013 - March 2014
Manning Publications May 2007 - October 2008
Crowe Chizek June 2006 - May 2008
Interactive Intelligence July 2005 - June 2006
Maxim I/T 1999 - 2001
Skills
Silverlight, Visual Studio, Web Applications, .NET, C#, Enterprise Software, WPF, TFS, Microsoft SQL Server, ASP.NET, Software Development, Web Services, Java, JavaScript, Enterprise Architecture, Solution Architecture, Windows Azure, Software Engineering, WCF, LINQ, Mobile Applications, ASP.NET MVC, T-SQL, Software Design, Scrum, jQuery, jQuery Mobile, XAML, HTML 5, Cloud Computing, User Experience, Information Architecture, Product Management, Leadership, Thought Leadership, Product Development, Public Speaking, Strategy, Node.js, AngularJS, HTML5
Education
Indiana University-Purdue University at Indianapolis 2005 — 2005
Pre-Med
Purdue University 1998 — 2003
B.S., Computer Science, Psychology
Austin Fish's Interactive Intelligence Experience September 2014 - Present
Job Marketing Professional, Contact Center Technology Enthusiast at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence September 2014 - Present
Go Fish Realty August 2014 - Present
University Directories May 2012 - August 2012
Skills
Customer Service, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Research, Public Speaking, Negotiation, Strategic Planning, Teaching, Salesforce.com, Lead Generation, Sales
Education
Indiana University Bloomington 2011 — 2014
Bachelor's degree, Psychology
Interactive Intelligence September 2014 - Present
Go Fish Realty August 2014 - Present
University Directories May 2012 - August 2012
Skills
Customer Service, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Research, Public Speaking, Negotiation, Strategic Planning, Teaching, Salesforce.com, Lead Generation, Sales
Education
Indiana University Bloomington 2011 — 2014
Bachelor's degree, Psychology
Daniel Biehl's Interactive Intelligence Experience August 2015 - Present
Job Revenue Analyst, Intern at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence August 2015 - Present
IUPUI March 2015 - August 2015
IUPUI July 2013 - March 2015
Freelance Writing February 2013 - August 2014
IUPUI August 2012 - July 2013
Walmart May 2012 - July 2012
Skills
Business Strategy, Business Analysis, Financial Analysis, Business Planning, Team Leadership, Corporate Finance, Team Building, Teamwork, Internet Strategy, Creative Writing, Strategic Communications, Computer Proficiency, Accounting, Programming, Website Development, Computer Hardware, Computer Repair, Computer Maintenance, Computer Science, Microsoft Office, Microsoft Excel, Microsoft Word, Resume Writing, Speech Writing, News Writing, Sports Coaching, Communication Skills, Virtual Teams, Typing, Web Design, Communication, Project Planning, Investment Strategies, IRR, NPV, WACC, ROI Management, Inventory Management, Financial Audits, Technical Support, Public Speaking, Windows
Education
Indiana University-Purdue University at Indianapolis 2012 — 2016
Bachelor’s Degree, Business Finance, 3.276/4.0
Indiana University-Purdue University at Indianapolis
Interactive Intelligence August 2015 - Present
IUPUI March 2015 - August 2015
IUPUI July 2013 - March 2015
Freelance Writing February 2013 - August 2014
IUPUI August 2012 - July 2013
Walmart May 2012 - July 2012
Skills
Business Strategy, Business Analysis, Financial Analysis, Business Planning, Team Leadership, Corporate Finance, Team Building, Teamwork, Internet Strategy, Creative Writing, Strategic Communications, Computer Proficiency, Accounting, Programming, Website Development, Computer Hardware, Computer Repair, Computer Maintenance, Computer Science, Microsoft Office, Microsoft Excel, Microsoft Word, Resume Writing, Speech Writing, News Writing, Sports Coaching, Communication Skills, Virtual Teams, Typing, Web Design, Communication, Project Planning, Investment Strategies, IRR, NPV, WACC, ROI Management, Inventory Management, Financial Audits, Technical Support, Public Speaking, Windows
Education
Indiana University-Purdue University at Indianapolis 2012 — 2016
Bachelor’s Degree, Business Finance, 3.276/4.0
Indiana University-Purdue University at Indianapolis
Justin Ligman's Interactive Intelligence Experience June 2009 - Present
Job Team Lead, Sr. Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence June 2009 - Present
Indiana University Southeast July 2003 - May 2009
Skills
Software Development, Web Development, HTML, HTML 5, CSS, CSS3, JavaScript, jQuery, jQuery UI, Backbone.js, Knockout.js, RequireJS, Node.js, ASP.NET, ASP.NET MVC, C#, .NET, C++, SQL
Education
Indiana University-Southeast 2003 — 2009
Bachelor of Science (BS), Computer Science
Indiana University Bloomington 2005 — 2006
Interactive Intelligence June 2009 - Present
Indiana University Southeast July 2003 - May 2009
Skills
Software Development, Web Development, HTML, HTML 5, CSS, CSS3, JavaScript, jQuery, jQuery UI, Backbone.js, Knockout.js, RequireJS, Node.js, ASP.NET, ASP.NET MVC, C#, .NET, C++, SQL
Education
Indiana University-Southeast 2003 — 2009
Bachelor of Science (BS), Computer Science
Indiana University Bloomington 2005 — 2006
Jessica Auxier, PHR, GPHR's Interactive Intelligence Experience July 2000 - January 2008
Job Global HR / Passionate Business Partner / Aspiring Foodie
Industry Human Resources
Experience
Delta Faucet Company May 2012 - Present
Ingersoll Rand January 2008 - May 2012
Interactive Intelligence July 2000 - January 2008
Delta Faucet Company September 1995 - January 2000
Skills
HRIS, Human Resources, Talent Management, Performance Management, Process Improvement, Talent Acquisition, Personnel Management, Employee Relations, Employee Engagement, Onboarding, Succession Planning, PeopleSoft, Benefits Administration, Project Management, Fierce Conversations, Global Talent..., Organizational Design, Change Management, Employee Learning &..., HR Business Partnership, Compensation & Benefits
Education
Indiana University Bloomington
Delta Faucet Company May 2012 - Present
Ingersoll Rand January 2008 - May 2012
Interactive Intelligence July 2000 - January 2008
Delta Faucet Company September 1995 - January 2000
Skills
HRIS, Human Resources, Talent Management, Performance Management, Process Improvement, Talent Acquisition, Personnel Management, Employee Relations, Employee Engagement, Onboarding, Succession Planning, PeopleSoft, Benefits Administration, Project Management, Fierce Conversations, Global Talent..., Organizational Design, Change Management, Employee Learning &..., HR Business Partnership, Compensation & Benefits
Education
Indiana University Bloomington
Aaron Goss's Interactive Intelligence Experience October 2014 - Present
Job Finance at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence October 2014 - Present
Total Quality Logistics October 2013 - September 2014
Skills
Transportation, Logistics Management, Customer Service, Sales, 3PL, Supply Chain, Freight, Supply Chain Management, Transportation..., Shipping
Education
Indiana University Bloomington
Interactive Intelligence October 2014 - Present
Total Quality Logistics October 2013 - September 2014
Skills
Transportation, Logistics Management, Customer Service, Sales, 3PL, Supply Chain, Freight, Supply Chain Management, Transportation..., Shipping
Education
Indiana University Bloomington
Jonathan Buckner's Interactive Intelligence Experience April 2014 - Present
Job Territory Manager for Interactive Intelligence | Contact Center Specialist | Delivering Exceptional Customer Experiences
Industry Information Technology and Services
Experience
Interactive Intelligence April 2014 - Present
Skills
Direct Sales, SaaS, Salesforce.com, Solution Selling, Cloud Computing, CRM, Management, Managed Services
Education
Indiana University Bloomington
Interactive Intelligence April 2014 - Present
Skills
Direct Sales, SaaS, Salesforce.com, Solution Selling, Cloud Computing, CRM, Management, Managed Services
Education
Indiana University Bloomington
Dave Rezsonya's Interactive Intelligence Experience February 2006 - Present
Job Strategic Account Sales Manager at Interactive Intelligence: Improving Call Center and Enterprise Comunication
Industry Telecommunications
Experience
Interactive Intelligence February 2006 - Present
Skills
Unified Communications, IVR, Call Centers, Cloud Computing, Enterprise Software, Contact Centers, VoIP, Telecommunications, Sales Process, Solution Selling, Management, Account Management, Telephony, Customer Experience, CTI, Salesforce.com, Workforce Management, IP PBX, Integration, Vendor Management, Call Center, Sales, Speech Recognition, Customer Service, Process Improvement, Strategic Planning, ACD, Quality Assurance, Business Process..., Process Automation, Cloud Applications, Relationship Management, Forecasting, Dialers, Long-term Customer..., Communications Planning, Unified Communication, Social Media, cloud, Long Range Planning, Reseller/VAR Networks, Customer Choice Routing, Online Presence..., Cloud Contact Center, Social Media..., New Business Development, Leadership
Education
Indiana University Bloomington 1990 — 1994
Bachelor of Science, Public Affairs
Interactive Intelligence February 2006 - Present
Skills
Unified Communications, IVR, Call Centers, Cloud Computing, Enterprise Software, Contact Centers, VoIP, Telecommunications, Sales Process, Solution Selling, Management, Account Management, Telephony, Customer Experience, CTI, Salesforce.com, Workforce Management, IP PBX, Integration, Vendor Management, Call Center, Sales, Speech Recognition, Customer Service, Process Improvement, Strategic Planning, ACD, Quality Assurance, Business Process..., Process Automation, Cloud Applications, Relationship Management, Forecasting, Dialers, Long-term Customer..., Communications Planning, Unified Communication, Social Media, cloud, Long Range Planning, Reseller/VAR Networks, Customer Choice Routing, Online Presence..., Cloud Contact Center, Social Media..., New Business Development, Leadership
Education
Indiana University Bloomington 1990 — 1994
Bachelor of Science, Public Affairs
Christina Brubaker, CPA, MST's Interactive Intelligence Experience April 2013 - Present
Job Tax Manager at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence April 2013 - Present
Remy International January 2011 - April 2013
Belden November 2009 - July 2010
Bell Industries, Inc. September 2007 - September 2009
Thomson, Inc. 2009 - 2009
KPMG US 2006 - 2007
Ernst & Young 2000 - 2005
Skills
Corporate Tax, International Tax, Sarbanes-Oxley Act, Financial Reporting, Financial Accounting, Tax Preparation, Tax, Fixed Assets, Tax Accounting, Income Tax, Transfer Pricing, CPA, Tax Returns, Tax Research
Education
Indiana University-Purdue University at Indianapolis 2008 — 2010
MST, Taxation
Purdue University - Krannert School of Management 1996 — 1998
BS, Accounting, Management, Psychology
Interactive Intelligence April 2013 - Present
Remy International January 2011 - April 2013
Belden November 2009 - July 2010
Bell Industries, Inc. September 2007 - September 2009
Thomson, Inc. 2009 - 2009
KPMG US 2006 - 2007
Ernst & Young 2000 - 2005
Skills
Corporate Tax, International Tax, Sarbanes-Oxley Act, Financial Reporting, Financial Accounting, Tax Preparation, Tax, Fixed Assets, Tax Accounting, Income Tax, Transfer Pricing, CPA, Tax Returns, Tax Research
Education
Indiana University-Purdue University at Indianapolis 2008 — 2010
MST, Taxation
Purdue University - Krannert School of Management 1996 — 1998
BS, Accounting, Management, Psychology
Ben Fulton's Interactive Intelligence Experience December 2000 - July 2005
Job Data Analyst at Indiana University Bloomington
Industry Computer Software
Experience
Indiana University Bloomington August 2012 - Present
Envisage Technologies Corporation February 2007 - September 2012
ProSolv CardioVascular July 2005 - February 2007
Interactive Intelligence December 2000 - July 2005
Sunstorm Interactive January 1997 - December 2000
Bibliogem, Inc. March 1993 - December 1996
Skills
Agile, C#, C++, TDD, Software Development, .NET, JavaScript, ASP.NET, Agile Methodologies, Software Design, Test Driven Development, Databases, Python, Object Oriented Design, Windows, Ruby on Rails, Microsoft SQL Server, XML, Software Engineering, SQL, IIS, Programming, CSS, Visual Studio, Linux
Education
Indiana University 2012 — 2014
Master's Degree, Bioinformatics
Indiana University Bloomington 1987 — 1989
BA, Computer Science
Indiana University Bloomington August 2012 - Present
Envisage Technologies Corporation February 2007 - September 2012
ProSolv CardioVascular July 2005 - February 2007
Interactive Intelligence December 2000 - July 2005
Sunstorm Interactive January 1997 - December 2000
Bibliogem, Inc. March 1993 - December 1996
Skills
Agile, C#, C++, TDD, Software Development, .NET, JavaScript, ASP.NET, Agile Methodologies, Software Design, Test Driven Development, Databases, Python, Object Oriented Design, Windows, Ruby on Rails, Microsoft SQL Server, XML, Software Engineering, SQL, IIS, Programming, CSS, Visual Studio, Linux
Education
Indiana University 2012 — 2014
Master's Degree, Bioinformatics
Indiana University Bloomington 1987 — 1989
BA, Computer Science
Jonathon Scott Jonathon Scott's Interactive Intelligence Experience 2005 - 2005
Job Software Engineer at Geofeedia
Industry Information Technology and Services
Experience
Geofeedia April 2015 - Present
Fathom Voice November 2014 - April 2015
Indigo BioSystems October 2012 - October 2014
LIDS Sports Group October 2009 - October 2012
DSS Consulting March 2009 - October 2009
Reis-Nichols Jewelers March 2006 - January 2009
Interactive Intelligence 2005 - 2005
Skills
Responsive Web Design, MySQL, Software Prototyping, Photoshop, HTML5, CSS, Illustrator, Bootstrap, Backbone.js, Premiere Pro, After Effects, Adobe Audition, Mockups, Brand Development, Vector Illustration, Typography, Animation, jQuery, jQuery UI, JavaScript, PHP, Prezi, Adobe Creative Cloud, Product Design, Print Design, Graphic Design, SASS, Compass, RubyMine, Ruby on Rails
Education
Indiana University-Purdue University at Indianapolis 2000 — 2010
n/a, New Media
Vincennes University 1999 — 2000
n/a, Commerical Art / Broadcasting
Geofeedia April 2015 - Present
Fathom Voice November 2014 - April 2015
Indigo BioSystems October 2012 - October 2014
LIDS Sports Group October 2009 - October 2012
DSS Consulting March 2009 - October 2009
Reis-Nichols Jewelers March 2006 - January 2009
Interactive Intelligence 2005 - 2005
Skills
Responsive Web Design, MySQL, Software Prototyping, Photoshop, HTML5, CSS, Illustrator, Bootstrap, Backbone.js, Premiere Pro, After Effects, Adobe Audition, Mockups, Brand Development, Vector Illustration, Typography, Animation, jQuery, jQuery UI, JavaScript, PHP, Prezi, Adobe Creative Cloud, Product Design, Print Design, Graphic Design, SASS, Compass, RubyMine, Ruby on Rails
Education
Indiana University-Purdue University at Indianapolis 2000 — 2010
n/a, New Media
Vincennes University 1999 — 2000
n/a, Commerical Art / Broadcasting
Zhenhao Ge Zhenhao Ge's Interactive Intelligence Experience November 2013 - Present
Job Sr Speech Processing Engineer at Interactive Intelligence
Industry Higher Education
Experience
Interactive Intelligence November 2013 - Present
Purdue University August 2008 - November 2013
Pearson plc June 2013 - September 2013
Interactive Intelligence April 2012 - December 2012
Interactive Intelligence May 2011 - August 2011
IUPUI August 2006 - August 2008
Communication Disorders Technologies May 2007 - August 2007
RayVal Technologies (Suzhou) Co., Ltd. April 2004 - February 2006
Nanjing University of Aeronautics and Astronautics August 2000 - June 2004
Skills
Machine Learning, Algorithms, Python, Matlab, C, C++, Speech Processing, Signal Processing, Image Processing, Pattern Recognition, Data Mining, R, Perl, Programming, Linux, Java, Debugging, Computer Vision, Testing, Simulations, Artificial Intelligence
Education
Purdue University 2008 — 2013
PhD, Electrical and Computer Engineering
Indiana University-Purdue University at Indianapolis 2006 — 2008
Master of Science, Electrical and Computer Engineering
Nanjing University of Aeronautics and Astronautics 2000 — 2004
Bachelor of Engineering (BEng), Information Engineering, Civil Aviation Electronics and Telecommunication
Coursera
Coursera
Interactive Intelligence November 2013 - Present
Purdue University August 2008 - November 2013
Pearson plc June 2013 - September 2013
Interactive Intelligence April 2012 - December 2012
Interactive Intelligence May 2011 - August 2011
IUPUI August 2006 - August 2008
Communication Disorders Technologies May 2007 - August 2007
RayVal Technologies (Suzhou) Co., Ltd. April 2004 - February 2006
Nanjing University of Aeronautics and Astronautics August 2000 - June 2004
Skills
Machine Learning, Algorithms, Python, Matlab, C, C++, Speech Processing, Signal Processing, Image Processing, Pattern Recognition, Data Mining, R, Perl, Programming, Linux, Java, Debugging, Computer Vision, Testing, Simulations, Artificial Intelligence
Education
Purdue University 2008 — 2013
PhD, Electrical and Computer Engineering
Indiana University-Purdue University at Indianapolis 2006 — 2008
Master of Science, Electrical and Computer Engineering
Nanjing University of Aeronautics and Astronautics 2000 — 2004
Bachelor of Engineering (BEng), Information Engineering, Civil Aviation Electronics and Telecommunication
Coursera
Coursera
Brett Dunn's Interactive Intelligence Experience January 2015 - Present
Job at Interactive Intelligence
Industry Accounting
Experience
Interactive Intelligence January 2015 - Present
Indiana Department of Revenue June 2014 - Present
Indy Tax Service January 2014 - April 2014
St Vincent's Health February 2013 - December 2013
Joy English January 2008 - September 2012
Universty of Phoenix April 2005 - September 2007
Skills
Public Speaking, Management, Policy, Coaching, Microsoft Excel, Accounts Payable, State Tax, Tax Preparation, Income Tax
Education
Indiana University-Purdue University at Indianapolis 2013 — 2015
Master's Degree, Accounting
Purdue University 2000 — 2004
Bachelor, Agricultural Finance
Interactive Intelligence January 2015 - Present
Indiana Department of Revenue June 2014 - Present
Indy Tax Service January 2014 - April 2014
St Vincent's Health February 2013 - December 2013
Joy English January 2008 - September 2012
Universty of Phoenix April 2005 - September 2007
Skills
Public Speaking, Management, Policy, Coaching, Microsoft Excel, Accounts Payable, State Tax, Tax Preparation, Income Tax
Education
Indiana University-Purdue University at Indianapolis 2013 — 2015
Master's Degree, Accounting
Purdue University 2000 — 2004
Bachelor, Agricultural Finance
Melissa Barlow's Interactive Intelligence Experience April 2009 - May 2012
Job Renewal Manager Marketing Cloud at Salesforce
Industry Information Technology and Services
Experience
Salesforce February 2015 - Present
ExactTarget May 2014 - January 2015
ExactTarget June 2012 - April 2014
Interactive Intelligence April 2009 - May 2012
J9 Executives April 2008 - March 2009
Regency Office Products May 2006 - August 2006
Skills
Lead Generation, B2B, Problem Solving, Call Center, Workforce Management, Aprimo, RightNow, Salesforce.com, LeadLander, Microsoft, Marketing, Call Centers, Mobile Marketing, Email Marketing, Sales, Cold Calling, Management, Leadership
Education
Indiana University Bloomington 2002 — 2007
Snider
Salesforce February 2015 - Present
ExactTarget May 2014 - January 2015
ExactTarget June 2012 - April 2014
Interactive Intelligence April 2009 - May 2012
J9 Executives April 2008 - March 2009
Regency Office Products May 2006 - August 2006
Skills
Lead Generation, B2B, Problem Solving, Call Center, Workforce Management, Aprimo, RightNow, Salesforce.com, LeadLander, Microsoft, Marketing, Call Centers, Mobile Marketing, Email Marketing, Sales, Cold Calling, Management, Leadership
Education
Indiana University Bloomington 2002 — 2007
Snider
Marcus Bostic's Interactive Intelligence Experience June 2015 - Present
Job Associate Principal Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2013 - May 2014
Skills
Windows Server, Active Directory, Network Administration, Troubleshooting, Computer Hardware, Windows 7, Visio, System Administration, Software Documentation, VoIP, Wireless Networking, Technical Support, CompTIA Network+..., Microsoft Word, Telecommunications, Routers, Linux, Microsoft Excel, PowerPoint, Software Installation, XP, Computer Repair, Servers, Network Security, Network Design, Wireless Routers, Firewalls, CompTIA Network+, Windows Security, Linux Security, Systems Analysis, SDLC, CompTIA A+ Certification, Media Servers, Fax over IP, VoIP protocols SIP, Audiocodes Gateways, Interaction Edge, Polycom phones, Wireshark, RTP, Windows XP
Education
Ivy Tech Community College 2011 — 2013
Associates of Applied Science, Computer Information Technology, 4.0/4.0
Indiana University Bloomington 2001 — 2005
Bachelor of Arts (B.A.), Criminal Justice/Economics
RCHS
Interactive Intelligence June 2015 - Present
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2013 - May 2014
Skills
Windows Server, Active Directory, Network Administration, Troubleshooting, Computer Hardware, Windows 7, Visio, System Administration, Software Documentation, VoIP, Wireless Networking, Technical Support, CompTIA Network+..., Microsoft Word, Telecommunications, Routers, Linux, Microsoft Excel, PowerPoint, Software Installation, XP, Computer Repair, Servers, Network Security, Network Design, Wireless Routers, Firewalls, CompTIA Network+, Windows Security, Linux Security, Systems Analysis, SDLC, CompTIA A+ Certification, Media Servers, Fax over IP, VoIP protocols SIP, Audiocodes Gateways, Interaction Edge, Polycom phones, Wireshark, RTP, Windows XP
Education
Ivy Tech Community College 2011 — 2013
Associates of Applied Science, Computer Information Technology, 4.0/4.0
Indiana University Bloomington 2001 — 2005
Bachelor of Arts (B.A.), Criminal Justice/Economics
RCHS
Heather Winters's Interactive Intelligence Experience May 2014 - August 2014
Job Trust Administrator at Security Federal Savings Bank
Industry Legal Services
Experience
Security Federal Savings Bank January 2015 - Present
Interactive Intelligence May 2014 - August 2014
Cone Palace May 2002 - May 2014
Ivy Tech Community College August 2012 - August 2013
Davis & MacDonald Law Firm May 2009 - August 2009
Howard County Superior Court 1 May 2007 - August 2007
Education
Indiana University School of Law—Indianapolis 2008 — 2011
Doctor of Law (J.D.)
Indiana University Bloomington 2004 — 2008
Bachelor of Arts (B.A.), Mathematics and Political Science
Security Federal Savings Bank January 2015 - Present
Interactive Intelligence May 2014 - August 2014
Cone Palace May 2002 - May 2014
Ivy Tech Community College August 2012 - August 2013
Davis & MacDonald Law Firm May 2009 - August 2009
Howard County Superior Court 1 May 2007 - August 2007
Education
Indiana University School of Law—Indianapolis 2008 — 2011
Doctor of Law (J.D.)
Indiana University Bloomington 2004 — 2008
Bachelor of Arts (B.A.), Mathematics and Political Science
Carey Jones's Interactive Intelligence Experience April 2015 - Present
Job Regional Manager Managed Services at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence April 2015 - Present
Interactive Intelligence August 2014 - April 2015
Interactive Intelligence October 2013 - August 2014
Interactive Intelligence April 2013 - October 2013
Interactive Intelligence March 2012 - April 2013
Gannett September 2006 - March 2012
Indiana Wesleyan University August 2004 - August 2006
Skills
SIP, SIP Trunking, On-site Services, Technical Training, Technical Support, VoIP, Customer Service, RTP, Windows Server, Troubleshooting, Network Administration, Active Directory, VMware, OS X, Virtualization, SQL, HTML, Windows, System Administration, SharePoint, Microsoft SQL Server, Servers, Windows XP, Computer Hardware, Visio, Telephony, IVR, Unified Communications, Project Management, Windows 7, IP PBX, Agile Methodologies, Operating Systems, Networking
Education
Indiana University-Purdue University at Indianapolis 1999 — 2003
Bachelor, Computer Technology
Indiana University-Purdue University at Indianapolis 1999 — 2003
Associate, Electrical Engineering
Interactive Intelligence April 2015 - Present
Interactive Intelligence August 2014 - April 2015
Interactive Intelligence October 2013 - August 2014
Interactive Intelligence April 2013 - October 2013
Interactive Intelligence March 2012 - April 2013
Gannett September 2006 - March 2012
Indiana Wesleyan University August 2004 - August 2006
Skills
SIP, SIP Trunking, On-site Services, Technical Training, Technical Support, VoIP, Customer Service, RTP, Windows Server, Troubleshooting, Network Administration, Active Directory, VMware, OS X, Virtualization, SQL, HTML, Windows, System Administration, SharePoint, Microsoft SQL Server, Servers, Windows XP, Computer Hardware, Visio, Telephony, IVR, Unified Communications, Project Management, Windows 7, IP PBX, Agile Methodologies, Operating Systems, Networking
Education
Indiana University-Purdue University at Indianapolis 1999 — 2003
Bachelor, Computer Technology
Indiana University-Purdue University at Indianapolis 1999 — 2003
Associate, Electrical Engineering
Forest Everline's Interactive Intelligence Experience September 2011 - Present
Job Systems Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence September 2011 - Present
NCAA July 2010 - September 2011
Desktop Resources, Inc. June 2010 - September 2011
AT&T October 2007 - June 2010
Mobile 1 March 2006 - September 2007
Skills
Servers, Leadership, Management, Technical Support, Call Center, Active Directory, Windows 7, Troubleshooting
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Science, Computer & Information Technology
Interactive Intelligence September 2011 - Present
NCAA July 2010 - September 2011
Desktop Resources, Inc. June 2010 - September 2011
AT&T October 2007 - June 2010
Mobile 1 March 2006 - September 2007
Skills
Servers, Leadership, Management, Technical Support, Call Center, Active Directory, Windows 7, Troubleshooting
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Science, Computer & Information Technology
Forrest Adams's Interactive Intelligence Experience May 2015 - Present
Job Quality Assurance Intern at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence May 2015 - Present
Stalnaker Security Services LLC May 2014 - February 2015
Skills
Information Technology, HTML, CSS, PHP, JavaScript, XML, Spreadsheets, Dreamweaver, SQL, Analytics, Data Analysis, Problem Solving, Microsoft Office, Organization Skills, Management, Microsoft Excel, Administration, Access, Customer Service, Microsoft Word
Education
Indiana University-Purdue University at Indianapolis 2013 — 2015
Bachelor's Degree, Informatics, 3.4
Indiana University Bloomington 2009 — 2013
Bachelor's Degree, Criminal Justice, Minor in German, 3.0
Interactive Intelligence May 2015 - Present
Stalnaker Security Services LLC May 2014 - February 2015
Skills
Information Technology, HTML, CSS, PHP, JavaScript, XML, Spreadsheets, Dreamweaver, SQL, Analytics, Data Analysis, Problem Solving, Microsoft Office, Organization Skills, Management, Microsoft Excel, Administration, Access, Customer Service, Microsoft Word
Education
Indiana University-Purdue University at Indianapolis 2013 — 2015
Bachelor's Degree, Informatics, 3.4
Indiana University Bloomington 2009 — 2013
Bachelor's Degree, Criminal Justice, Minor in German, 3.0
Lori Worland's Interactive Intelligence Experience January 2013 - Present
Job Director, Global Education Services at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence January 2013 - Present
Interactive Intelligence 2012 - 2013
Interactive Intelligence 2011 - 2012
Interactive Intelligence 2007 - 2011
Interactive Intelligence 2004 - 2007
Interactive Intelligence 2000 - 2004
Skills
Enterprise Software, Call Centers, Telephony, VoIP, Cloud Computing, Account Management, SaaS
Education
Indiana University-Purdue University at Indianapolis 1988 — 1997
Bachelor of Science (B.S.), Criminal Justice
Roncalli High School 1984 — 1988
Interactive Intelligence January 2013 - Present
Interactive Intelligence 2012 - 2013
Interactive Intelligence 2011 - 2012
Interactive Intelligence 2007 - 2011
Interactive Intelligence 2004 - 2007
Interactive Intelligence 2000 - 2004
Skills
Enterprise Software, Call Centers, Telephony, VoIP, Cloud Computing, Account Management, SaaS
Education
Indiana University-Purdue University at Indianapolis 1988 — 1997
Bachelor of Science (B.S.), Criminal Justice
Roncalli High School 1984 — 1988
Todd Weymouth's Interactive Intelligence Experience February 2015 - Present
Job Digital Marketing Manager at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence February 2015 - Present
Teradata January 2012 - February 2015
LightSky November 2010 - September 2011
Delivra December 2008 - November 2010
ExactTarget October 2004 - December 2008
ExactTarget 2004 - 2008
ConnectIt! and Asset Center Consultant September 2002 - October 2004
Peregrine Systems Inc July 1997 - August 2002
Skills
SaaS, Salesforce.com, Microsoft Office
Education
Indiana University
Degree: Masters, Public Administration
Indiana University-Purdue University at Indianapolis 1993 — 1995
Masters Public Administration, Statistics, Management and Leadership
Indiana University Bloomington 1989 — 1993
Bachelor of Arts, History and Geography
Indiana University
Degree: Bachelor of Arts
Interactive Intelligence February 2015 - Present
Teradata January 2012 - February 2015
LightSky November 2010 - September 2011
Delivra December 2008 - November 2010
ExactTarget October 2004 - December 2008
ExactTarget 2004 - 2008
ConnectIt! and Asset Center Consultant September 2002 - October 2004
Peregrine Systems Inc July 1997 - August 2002
Skills
SaaS, Salesforce.com, Microsoft Office
Education
Indiana University
Degree: Masters, Public Administration
Indiana University-Purdue University at Indianapolis 1993 — 1995
Masters Public Administration, Statistics, Management and Leadership
Indiana University Bloomington 1989 — 1993
Bachelor of Arts, History and Geography
Indiana University
Degree: Bachelor of Arts
William Hartzell-Baird's Interactive Intelligence Experience May 2012 - Present
Job Law Practice Professional
Industry Law Practice
Experience
Interactive Intelligence May 2012 - Present
Marion County Superior Court August 2010 - November 2010
Precise Path Robotics, Inc. June 2008 - August 2008
Warren Township June 2003 - August 2003
Skills
C, C++, Python, PHP, Drupal, HTML + CSS, JavaScript, HTML, CSS
Education
Indiana University Robert H. McKinney School of Law 2008 — 2011
J.D., Law
Indiana University School of Law - Indianapolis 2008 — 2011
JD
Indiana University-Purdue University at Indianapolis 2004 — 2008
BS, Computer Science
Interactive Intelligence May 2012 - Present
Marion County Superior Court August 2010 - November 2010
Precise Path Robotics, Inc. June 2008 - August 2008
Warren Township June 2003 - August 2003
Skills
C, C++, Python, PHP, Drupal, HTML + CSS, JavaScript, HTML, CSS
Education
Indiana University Robert H. McKinney School of Law 2008 — 2011
J.D., Law
Indiana University School of Law - Indianapolis 2008 — 2011
JD
Indiana University-Purdue University at Indianapolis 2004 — 2008
BS, Computer Science
Cindy Hughes's Interactive Intelligence Experience December 2007 - Present
Job Facilities Manager at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence December 2007 - Present
FCCI September 1984 - April 2007
Indiana Lumbermens Mutual Insurance Company September 1980 - March 1984
Skills
Vendor Management
Education
Indiana University-Purdue University at Indianapolis 1974 — 1975
English
Interactive Intelligence December 2007 - Present
FCCI September 1984 - April 2007
Indiana Lumbermens Mutual Insurance Company September 1980 - March 1984
Skills
Vendor Management
Education
Indiana University-Purdue University at Indianapolis 1974 — 1975
English
Stacey Wiederin's Interactive Intelligence Experience July 2000 - March 2006
Job Manager, Global Accounts at Helmsbriscoe
Industry Events Services
Experience
Helmsbriscoe July 2009 - Present
ExactTarget August 2006 - September 2008
Interactive Intelligence July 2000 - March 2006
Skills
Marketing, Leadership, Marketing Management, Meeting Planning, Trade Shows, Corporate Events, Hotels, Convention Services, Hospitality, Hospitality Industry, Hospitality Management, Event Management, Incentives, Revenue Analysis, Resorts, Tourism, Hotel Management, Food & Beverage, Catering, Event Planning
Education
Indiana University Bloomington
Bachelor's Degree, Public Affairs - SPEA - School of Public and Environmental Affairs
Helmsbriscoe July 2009 - Present
ExactTarget August 2006 - September 2008
Interactive Intelligence July 2000 - March 2006
Skills
Marketing, Leadership, Marketing Management, Meeting Planning, Trade Shows, Corporate Events, Hotels, Convention Services, Hospitality, Hospitality Industry, Hospitality Management, Event Management, Incentives, Revenue Analysis, Resorts, Tourism, Hotel Management, Food & Beverage, Catering, Event Planning
Education
Indiana University Bloomington
Bachelor's Degree, Public Affairs - SPEA - School of Public and Environmental Affairs
Jessica Suhre's Interactive Intelligence Experience May 2014 - Present
Job Compliance Analyst Achieving compliance through a variety of projects and processes
Industry Computer Software
Experience
Interactive Intelligence May 2014 - Present
Interactive Intelligence 2012 - May 2014
ITT Educational Services, Inc. 2011 - 2012
Consultant 2009 - 2011
Roche Diagnostics 2003 - 2009
FACE Spay/Neuter Clinic 2001 - 2002
Marion Superior Court 1998 - 2001
Skills
Technical Writing, Research, Editing, Proposal Writing, Event Planning, Customer Service, Process Improvement, SAP, Volunteer Management, Policy Analysis, Document Creation, Technical Communication, Training, Salesforce.com, SharePoint, Visio, Project Management, RFP Generation, Software Documentation, Management, Microsoft Office, Program Management, Analysis, Technical Documentation, Nonprofits, Leadership, Data Analysis, Public Speaking, Fundraising, Proofreading, Marketing, Healthcare
Education
Indiana University-Purdue University at Indianapolis
Certificate, Technical Communication
Purdue University
Bachelor of Arts (BA), Psychology
Interactive Intelligence May 2014 - Present
Interactive Intelligence 2012 - May 2014
ITT Educational Services, Inc. 2011 - 2012
Consultant 2009 - 2011
Roche Diagnostics 2003 - 2009
FACE Spay/Neuter Clinic 2001 - 2002
Marion Superior Court 1998 - 2001
Skills
Technical Writing, Research, Editing, Proposal Writing, Event Planning, Customer Service, Process Improvement, SAP, Volunteer Management, Policy Analysis, Document Creation, Technical Communication, Training, Salesforce.com, SharePoint, Visio, Project Management, RFP Generation, Software Documentation, Management, Microsoft Office, Program Management, Analysis, Technical Documentation, Nonprofits, Leadership, Data Analysis, Public Speaking, Fundraising, Proofreading, Marketing, Healthcare
Education
Indiana University-Purdue University at Indianapolis
Certificate, Technical Communication
Purdue University
Bachelor of Arts (BA), Psychology
Ryan Katz's Interactive Intelligence Experience December 2013 - Present
Job System Support Specialist (Information Systems) at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence December 2013 - Present
Zotec Partners November 2011 - November 2013
InfoDynamics Inc February 2011 - November 2011
Manatron July 2005 - February 2011
Comcast Cable September 2004 - June 2005
BrandMuscle April 2004 - September 2004
Skills
Software Support, Software Training, Wikis, Technical Support, Hands-on Training, VMware, SQL, Software Documentation, Business Analysis, Customer Service, Training, Project Management, Process Improvement, Quality Assurance, Integration, Troubleshooting, Analysis, Management, Help Desk Support
Education
Indiana University Bloomington 1999 — 2003
BS, Informatics
Solon High School 1995 — 1999
Interactive Intelligence December 2013 - Present
Zotec Partners November 2011 - November 2013
InfoDynamics Inc February 2011 - November 2011
Manatron July 2005 - February 2011
Comcast Cable September 2004 - June 2005
BrandMuscle April 2004 - September 2004
Skills
Software Support, Software Training, Wikis, Technical Support, Hands-on Training, VMware, SQL, Software Documentation, Business Analysis, Customer Service, Training, Project Management, Process Improvement, Quality Assurance, Integration, Troubleshooting, Analysis, Management, Help Desk Support
Education
Indiana University Bloomington 1999 — 2003
BS, Informatics
Solon High School 1995 — 1999
James Meltzer's Interactive Intelligence Experience November 2006 - February 2008
Job Usability Analyst at Apparatus Infrastructure Services, a Virtusa company
Industry Information Technology and Services
Experience
Apparatus Infrastructure Services, a Virtusa company July 2015 - Present
Pearson Education April 2008 - May 2015
VFX Compositor / 3D Generalist December 2012 - January 2015
Interactive Intelligence November 2006 - February 2008
Skills
Maya, After Effects, Nuke, Oracle CRM, Aspect ACD, VoIP protocols SIP, Crystal Reports, Reporting & Analysis, Cabling, Telecommunications, IT Project & Program..., Mocha Pro, PFTrack, Animation, Project Management, Premiere, Microsoft Office, Video Editing, Computer Animation, HTML, CSS, Management
Education
Indiana University-Purdue University at Indianapolis 2015 — 2017
Master’s Degree, HCI
Indiana University-Purdue University at Indianapolis 2009 — 2013
Bachelor’s Degree, Media Arts and Science
Apparatus Infrastructure Services, a Virtusa company July 2015 - Present
Pearson Education April 2008 - May 2015
VFX Compositor / 3D Generalist December 2012 - January 2015
Interactive Intelligence November 2006 - February 2008
Skills
Maya, After Effects, Nuke, Oracle CRM, Aspect ACD, VoIP protocols SIP, Crystal Reports, Reporting & Analysis, Cabling, Telecommunications, IT Project & Program..., Mocha Pro, PFTrack, Animation, Project Management, Premiere, Microsoft Office, Video Editing, Computer Animation, HTML, CSS, Management
Education
Indiana University-Purdue University at Indianapolis 2015 — 2017
Master’s Degree, HCI
Indiana University-Purdue University at Indianapolis 2009 — 2013
Bachelor’s Degree, Media Arts and Science
Amy Lynn Miller Amy Lynn Miller's Interactive Intelligence Experience October 2013 - Present
Job Writer, editor, localization expert passionate about content optimization
Industry Computer Software
Experience
Interactive Intelligence October 2013 - Present
Maxim Integrated April 2011 - July 2013
Toastmasters International May 2012 - June 2013
TechWomen September 2012 - March 2013
Maxim Integrated August 2001 - April 2011
Mercantile Systems April 2005 - August 2005
The Versatile PhD October 2001 - November 2001
Dasar December 2000 - July 2001
Indiana University Bloomington 1988 - 2000
Education
Indiana University Bloomington
Ph.D. Candidacy, Chinese Religions
Indiana University Bloomington
M.A., Chinese Literature
National Taiwan University
Study abroad, Chinese language
Indiana University Bloomington
B.A., Chinese Language/Literature and Political Science
Nanjing University
Study abroad, Chinese language, history, culture
Interactive Intelligence October 2013 - Present
Maxim Integrated April 2011 - July 2013
Toastmasters International May 2012 - June 2013
TechWomen September 2012 - March 2013
Maxim Integrated August 2001 - April 2011
Mercantile Systems April 2005 - August 2005
The Versatile PhD October 2001 - November 2001
Dasar December 2000 - July 2001
Indiana University Bloomington 1988 - 2000
Education
Indiana University Bloomington
Ph.D. Candidacy, Chinese Religions
Indiana University Bloomington
M.A., Chinese Literature
National Taiwan University
Study abroad, Chinese language
Indiana University Bloomington
B.A., Chinese Language/Literature and Political Science
Nanjing University
Study abroad, Chinese language, history, culture
Debbie Linville's Interactive Intelligence Experience October 2006 - June 2015
Job Technical Recruiter at Volt Workforce Solutions
Industry Computer Software
Experience
Volt Workforce Solutions August 2015 - Present
Interactive Intelligence October 2006 - June 2015
The Nyhart Company October 2003 - January 2006
Gardner & White February 1993 - September 2003
Prudential Insurance March 1978 - January 1993
Skills
Technical Recruiting, College Recruiting, Mentoring, Job Fairs, Recruiting, Employee Benefits, Applicant Tracking..., Human Resources, Talent Acquisition, Onboarding, New Hire Orientations, HRIS, Employee Relations, Customer Service, Workforce Planning, Microsoft Office, Taleo, Interviews, Management, Salesforce.com, Program Management, Career Counseling, Co-ops, Internships, Talent Management, Team Mentoring, Talent Analytics, Jobvite, Leadership Development, Resume Writing, Behavioral Interviewing, Leadership, Deferred Compensation, Employee Training, Time Management
Education
Indiana University-Purdue University at Indianapolis
Volt Workforce Solutions August 2015 - Present
Interactive Intelligence October 2006 - June 2015
The Nyhart Company October 2003 - January 2006
Gardner & White February 1993 - September 2003
Prudential Insurance March 1978 - January 1993
Skills
Technical Recruiting, College Recruiting, Mentoring, Job Fairs, Recruiting, Employee Benefits, Applicant Tracking..., Human Resources, Talent Acquisition, Onboarding, New Hire Orientations, HRIS, Employee Relations, Customer Service, Workforce Planning, Microsoft Office, Taleo, Interviews, Management, Salesforce.com, Program Management, Career Counseling, Co-ops, Internships, Talent Management, Team Mentoring, Talent Analytics, Jobvite, Leadership Development, Resume Writing, Behavioral Interviewing, Leadership, Deferred Compensation, Employee Training, Time Management
Education
Indiana University-Purdue University at Indianapolis
Matt McClellan's Interactive Intelligence Experience June 2014 - Present
Job Sr. Technical Instructor at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence June 2014 - Present
Interactive Intelligence February 2012 - June 2014
Interactive Intelligence May 2010 - February 2012
Interactive Intelligence May 2006 - May 2010
diverse-Services, Inc. June 2004 - May 2006
Sonar Studios April 2003 - June 2004
ATM Accessories Corporation February 2002 - April 2003
Union Federal Bank May 1995 - February 2002
Skills
IVR, Unified Communications, SIP, VoIP, PBX, Product Management, Network Engineering, Software Development, Telephony, Social Media, CRM, Customer Experience, Cloud Computing, Integration, Salesforce.com, Telecommunications, Contact Centers, Lync, ACD, IP PBX, Unified Messaging, SIP Trunking, Project Management, Network Architecture, SaaS, CTI, Professional Services, Networking, Call Centers, Managed Services, Pre-sales, Data Center, Solution Selling, Enterprise Software
Education
Indiana University-Purdue University at Indianapolis 1994 — 1995
Computer Science
Indiana University Bloomington 1992 — 1994
Music Education
American Conservatory of Music 1990 — 1992
Jazz Studies - Performance - Bass
Interactive Intelligence June 2014 - Present
Interactive Intelligence February 2012 - June 2014
Interactive Intelligence May 2010 - February 2012
Interactive Intelligence May 2006 - May 2010
diverse-Services, Inc. June 2004 - May 2006
Sonar Studios April 2003 - June 2004
ATM Accessories Corporation February 2002 - April 2003
Union Federal Bank May 1995 - February 2002
Skills
IVR, Unified Communications, SIP, VoIP, PBX, Product Management, Network Engineering, Software Development, Telephony, Social Media, CRM, Customer Experience, Cloud Computing, Integration, Salesforce.com, Telecommunications, Contact Centers, Lync, ACD, IP PBX, Unified Messaging, SIP Trunking, Project Management, Network Architecture, SaaS, CTI, Professional Services, Networking, Call Centers, Managed Services, Pre-sales, Data Center, Solution Selling, Enterprise Software
Education
Indiana University-Purdue University at Indianapolis 1994 — 1995
Computer Science
Indiana University Bloomington 1992 — 1994
Music Education
American Conservatory of Music 1990 — 1992
Jazz Studies - Performance - Bass
Adam Keller's Interactive Intelligence Experience October 2013 - April 2014
Job Implementation Specialist at Cloud Sherpas
Industry Information Technology and Services
Experience
Cloud Sherpas June 2014 - Present
Interactive Intelligence October 2013 - April 2014
KAR Auction Services, Inc May 2011 - October 2013
IUPUI November 2009 - May 2011
Walker Information December 2007 - July 2009
Skills
Web Design, Web Development, HTML, ITIL, JavaScript, Adobe Software, ITIL v3 Foundations..., IT Service Management, ITIL Process, ITIL Service Strategy, CSS3, ServiceNow, Service-Now, CSS, Help Desk Support, Software Documentation
Education
Indiana University-Purdue University at Indianapolis 2011 — 2013
Master of Science (M.S.), Media Arts and Science, 3.9 out of 4.0 GPA
Indiana University-Purdue University at Indianapolis 2001 — 2007
Bachelor of Science (BS), Media Arts and Science
Cloud Sherpas June 2014 - Present
Interactive Intelligence October 2013 - April 2014
KAR Auction Services, Inc May 2011 - October 2013
IUPUI November 2009 - May 2011
Walker Information December 2007 - July 2009
Skills
Web Design, Web Development, HTML, ITIL, JavaScript, Adobe Software, ITIL v3 Foundations..., IT Service Management, ITIL Process, ITIL Service Strategy, CSS3, ServiceNow, Service-Now, CSS, Help Desk Support, Software Documentation
Education
Indiana University-Purdue University at Indianapolis 2011 — 2013
Master of Science (M.S.), Media Arts and Science, 3.9 out of 4.0 GPA
Indiana University-Purdue University at Indianapolis 2001 — 2007
Bachelor of Science (BS), Media Arts and Science
Kaylee Baxter's Interactive Intelligence Experience June 2012 - August 2013
Job Auxiliar de Conversación at C.E.I.P. Jacaranda, C.E.I.P. José Ruíz de Gordoa
Industry Public Relations and Communications
Experience
La Junta de Andalucía September 2013 - Present
Interactive Intelligence June 2012 - August 2013
Indiana Memorial Union Catering August 2010 - May 2012
YMCA Camp Carson May 2010 - August 2011
Skills
Facebook, Public Speaking, Press Releases, Social Networking, Event Planning, Blogging, Social Media, Public Relations, Microsoft Office, Microsoft Word, Social Media Marketing, PowerPoint, Ap Style, Editing, Photoshop, Spanish-speaking, Teaching English as a..., Teaching Adults, Language Teaching
Education
Indiana University Bloomington 2008 — 2012
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
La Junta de Andalucía September 2013 - Present
Interactive Intelligence June 2012 - August 2013
Indiana Memorial Union Catering August 2010 - May 2012
YMCA Camp Carson May 2010 - August 2011
Skills
Facebook, Public Speaking, Press Releases, Social Networking, Event Planning, Blogging, Social Media, Public Relations, Microsoft Office, Microsoft Word, Social Media Marketing, PowerPoint, Ap Style, Editing, Photoshop, Spanish-speaking, Teaching English as a..., Teaching Adults, Language Teaching
Education
Indiana University Bloomington 2008 — 2012
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
David VanMatre's Interactive Intelligence Experience August 2011 - August 2012
Job Interactive Intelligence Implementation Engineer at NACR
Industry Information Technology and Services
Experience
NACR August 2012 - Present
Interactive Intelligence August 2011 - August 2012
Unisys September 2009 - August 2011
Blue Horseshoe Solutions May 2008 - February 2009
Bucher & Christian November 2007 - April 2008
New Horizons Computer Learning Centers March 2007 - November 2007
Byte Cafe November 2005 - October 2006
Skills
Windows Server, Active Directory, Microsoft Exchange, Firewalls, Databases, Network Security, XP, Microsoft Office, Perl, Solar Winds, Orion, SIP, Windows Server 2008, IDS, IPS, Firewall Administration, Computer Security, Security Clearance, VoIP, Optimizer, Work Force Management, Telephony
Education
Purdue University 2010 — 2013
Bachelor's Degree, Information Technology (Security)
Defense Language Institute 2001 — 2003
Associates, Korean and Eastern Asian Studies
Indiana University Bloomington 1996 — 1999
NACR August 2012 - Present
Interactive Intelligence August 2011 - August 2012
Unisys September 2009 - August 2011
Blue Horseshoe Solutions May 2008 - February 2009
Bucher & Christian November 2007 - April 2008
New Horizons Computer Learning Centers March 2007 - November 2007
Byte Cafe November 2005 - October 2006
Skills
Windows Server, Active Directory, Microsoft Exchange, Firewalls, Databases, Network Security, XP, Microsoft Office, Perl, Solar Winds, Orion, SIP, Windows Server 2008, IDS, IPS, Firewall Administration, Computer Security, Security Clearance, VoIP, Optimizer, Work Force Management, Telephony
Education
Purdue University 2010 — 2013
Bachelor's Degree, Information Technology (Security)
Defense Language Institute 2001 — 2003
Associates, Korean and Eastern Asian Studies
Indiana University Bloomington 1996 — 1999
Kelli Ellis's Interactive Intelligence Experience August 2010 - August 2013
Job Senior Business Analyst at Allegient, LLC
Industry Computer Software
Experience
Allegient, LLC May 2014 - Present
Myers and Stauffer LC August 2013 - April 2014
Myers and Stauffer LC August 2013 - February 2014
Interactive Intelligence August 2010 - August 2013
Interactive Intelligence August 2010 - February 2012
YourEncore, Inc. May 2010 - July 2010
Kindred Healthcare April 2008 - May 2009
Skills
Requirements Analysis, Software Documentation, Project Management, Microsoft SQL Server, Visio, Quality Assurance, SharePoint, XML, Visual Studio, Process Improvement, Integration, Microsoft Dynamics CRM..., SalesForce.com, Microsoft Team..., Training, Camtasia Studio, Service Now, SmartDraw, Microsoft Dynamics GP, Business Process, Adxstudio, SaaS
Education
Indiana University-Southeast 2006 — 2010
B.S., Informatics / Business
Bloomington High School South
Continuing Education Course
Developing User Requirements, Business Analysis
Continuing Education Course
Writing Queries Using Microsoft SQL Server 2008, Microsoft Offical Course #2778A
Continuing Education Course
Fundamentals of Windows Server 2008 Network & Applications Infrastructure, Microsoft Office Course #6420A
Allegient, LLC May 2014 - Present
Myers and Stauffer LC August 2013 - April 2014
Myers and Stauffer LC August 2013 - February 2014
Interactive Intelligence August 2010 - August 2013
Interactive Intelligence August 2010 - February 2012
YourEncore, Inc. May 2010 - July 2010
Kindred Healthcare April 2008 - May 2009
Skills
Requirements Analysis, Software Documentation, Project Management, Microsoft SQL Server, Visio, Quality Assurance, SharePoint, XML, Visual Studio, Process Improvement, Integration, Microsoft Dynamics CRM..., SalesForce.com, Microsoft Team..., Training, Camtasia Studio, Service Now, SmartDraw, Microsoft Dynamics GP, Business Process, Adxstudio, SaaS
Education
Indiana University-Southeast 2006 — 2010
B.S., Informatics / Business
Bloomington High School South
Continuing Education Course
Developing User Requirements, Business Analysis
Continuing Education Course
Writing Queries Using Microsoft SQL Server 2008, Microsoft Offical Course #2778A
Continuing Education Course
Fundamentals of Windows Server 2008 Network & Applications Infrastructure, Microsoft Office Course #6420A
Abby Sailer's Interactive Intelligence Experience March 2014 - Present
Job Associate Talent Acquisition Partner at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence March 2014 - Present
Interactive Intelligence December 2012 - March 2014
The College Network November 2011 - December 2012
KeyBank May 2008 - February 2012
Skills
Recruiting, Analysis, Leadership, Human Resources, Management, Applicant Tracking..., Talent Acquisition, Microsoft Office, Sales, Training, Time Management, Interviews, Customer Service, CRM, Outlook, Networking, Internet Recruiting
Education
Indiana University Bloomington 2007 — 2011
Bachelor's Degree, Telecommunications
Interactive Intelligence March 2014 - Present
Interactive Intelligence December 2012 - March 2014
The College Network November 2011 - December 2012
KeyBank May 2008 - February 2012
Skills
Recruiting, Analysis, Leadership, Human Resources, Management, Applicant Tracking..., Talent Acquisition, Microsoft Office, Sales, Training, Time Management, Interviews, Customer Service, CRM, Outlook, Networking, Internet Recruiting
Education
Indiana University Bloomington 2007 — 2011
Bachelor's Degree, Telecommunications
Michael Ban's Interactive Intelligence Experience July 2015 - Present
Job Solutions Analyst, Communications as a Service (CaaS) at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence July 2015 - Present
Interactive Intelligence October 2013 - July 2015
Interactive Intelligence August 2011 - October 2013
Booz Allen Hamilton April 2010 - July 2011
Capital Group July 1995 - July 2009
The Capital Group, Inc. January 1999 - January 2006
The Capital Group, Inc. January 1997 - January 1999
The Capital Group, Inc. January 1996 - January 1997
The Capital Group, Inc./American Funds July 1995 - December 1996
American General Finance, Indianapolis 1993 - 1995
Skills
Vendor Management, Telecommunications, Call Centers, Management, Cloud Computing, Customer Service, Networking, Integration, VoIP, IT Management, Troubleshooting, Project Management, Enterprise Software, Sales, Process Improvement, Software Documentation, Leadership, Service Delivery, Cloud Applications, Cloud Communications
Education
Indiana University 1987 — 1991
Bachelor of Arts, History
Indiana University Bloomington 1987 — 1991
Bachelor of Arts, Telecommunications
Franklin Central High School
Interactive Intelligence July 2015 - Present
Interactive Intelligence October 2013 - July 2015
Interactive Intelligence August 2011 - October 2013
Booz Allen Hamilton April 2010 - July 2011
Capital Group July 1995 - July 2009
The Capital Group, Inc. January 1999 - January 2006
The Capital Group, Inc. January 1997 - January 1999
The Capital Group, Inc. January 1996 - January 1997
The Capital Group, Inc./American Funds July 1995 - December 1996
American General Finance, Indianapolis 1993 - 1995
Skills
Vendor Management, Telecommunications, Call Centers, Management, Cloud Computing, Customer Service, Networking, Integration, VoIP, IT Management, Troubleshooting, Project Management, Enterprise Software, Sales, Process Improvement, Software Documentation, Leadership, Service Delivery, Cloud Applications, Cloud Communications
Education
Indiana University 1987 — 1991
Bachelor of Arts, History
Indiana University Bloomington 1987 — 1991
Bachelor of Arts, Telecommunications
Franklin Central High School
Stephanie Gilbert's Interactive Intelligence Experience December 2013 - Present
Job Tech TAP Extraordinaire, CaaS CORE I Cloud Infrastructure at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence December 2013 - Present
iCBallers, Inc January 2009 - Present
Computer Task Group April 2011 - December 2013
Pinstripe September 2010 - March 2011
Cummins May 2010 - September 2010
Interactive Intelligence, Inc. December 2004 - December 2008
Providyn August 2004 - December 2004
Computer Task Group July 2002 - August 2004
Adecco TAD Technical 1998 - 2000
Skills
Employee Benefits, Networking, Product Management, Business Process Design, Sales Engineering, Engineers, Network Architecture, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Recruiting, Sourcing, Vendor Management, Internet Recruiting, Talent Management, Contract Recruitment, Sales, Human Resources, CRM, Call Centers, SaaS, Permanent Placement, Training, Marketing, Management, Benefits Negotiation, Temporary Placement, Screening, Employee Relations, Strategy, Cold Calling, Professional Services, Hiring, Coaching, Staffing Services, College Recruiting, Information Technology, Screening Resumes, Search, Interviews, Cloud Computing, Consulting, Leadership, IT Recruitment, Project Management, Team Leadership, Strategic Planning, Account Management, Process Improvement, Salesforce.com
Education
St. Joseph's College (IN) 1992 — 1995
BS, Psychology
Indiana University Bloomington 1993 — 1994
BS, Psychology
Indiana University Bloomington
Interactive Intelligence December 2013 - Present
iCBallers, Inc January 2009 - Present
Computer Task Group April 2011 - December 2013
Pinstripe September 2010 - March 2011
Cummins May 2010 - September 2010
Interactive Intelligence, Inc. December 2004 - December 2008
Providyn August 2004 - December 2004
Computer Task Group July 2002 - August 2004
Adecco TAD Technical 1998 - 2000
Skills
Employee Benefits, Networking, Product Management, Business Process Design, Sales Engineering, Engineers, Network Architecture, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Recruiting, Sourcing, Vendor Management, Internet Recruiting, Talent Management, Contract Recruitment, Sales, Human Resources, CRM, Call Centers, SaaS, Permanent Placement, Training, Marketing, Management, Benefits Negotiation, Temporary Placement, Screening, Employee Relations, Strategy, Cold Calling, Professional Services, Hiring, Coaching, Staffing Services, College Recruiting, Information Technology, Screening Resumes, Search, Interviews, Cloud Computing, Consulting, Leadership, IT Recruitment, Project Management, Team Leadership, Strategic Planning, Account Management, Process Improvement, Salesforce.com
Education
St. Joseph's College (IN) 1992 — 1995
BS, Psychology
Indiana University Bloomington 1993 — 1994
BS, Psychology
Indiana University Bloomington
Brennagan Dyer's Interactive Intelligence Experience August 2013 - Present
Job Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence August 2013 - Present
Hoosier Games January 2011 - December 2012
Walmart September 2007 - July 2008
Skills
Game Programming, C# 4.0, XNA, Java, Web Development, Lua, Microsoft Word, Microsoft Excel, Access, HTML, XML, XHTML, Game Development, Game Design, Python, Visual Studio, Dreamweaver, Photoshop, Unix, Scheme, Software Installation, Hardware Installation
Education
Indiana University Bloomington 2008 — 2013
Bachelor of Science (B.S.), Informatics
Indiana University Bloomington 2008 — 2013
Bachelor of Arts (BA), Telecommunications
Interactive Intelligence August 2013 - Present
Hoosier Games January 2011 - December 2012
Walmart September 2007 - July 2008
Skills
Game Programming, C# 4.0, XNA, Java, Web Development, Lua, Microsoft Word, Microsoft Excel, Access, HTML, XML, XHTML, Game Development, Game Design, Python, Visual Studio, Dreamweaver, Photoshop, Unix, Scheme, Software Installation, Hardware Installation
Education
Indiana University Bloomington 2008 — 2013
Bachelor of Science (B.S.), Informatics
Indiana University Bloomington 2008 — 2013
Bachelor of Arts (BA), Telecommunications
Jeremy Marks's Interactive Intelligence Experience November 2014 - Present
Job Team Lead, Compute Engineering, CaaS at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence November 2014 - Present
Interactive Intelligence March 2014 - October 2014
BidPal, Inc July 2013 - March 2014
BidPal, Inc May 2012 - June 2013
The College Network June 2011 - May 2012
Blackboard December 2010 - June 2011
Blackboard/ANGEL Learning January 2008 - December 2010
Ingersoll Rand February 2007 - December 2007
Telamon Corporation June 2006 - January 2007
Teleperformance USA April 2005 - May 2006
Skills
Windows XP, Windows 7, Windows Server 2003, Windows Server 2008, Active Directory, DNS, DHCP, Group Policy, Microsoft Exchange, SharePoint, Cisco Switches, Cisco Call Manager, Cisco Wireless, Cisco Security, SAN, Backup Exec, EMC, Windows Server, Project Management, XP, Wireless Networking, Technical Support, Vendor Management, Windows, Cisco Nexus, VMware, Servers, System Administration, Troubleshooting, Network Administration, Networking, Security, Virtualization, Cloud Computing, Integration, VMware ESX, IT Operations, IT Service Management, Help Desk Support, Information Technology, Infrastructure, VoIP
Education
Indiana University - Kelley School of Business 2009 — 2011
MBA, Finance
Purdue University 2003 — 2007
BS, Computer Information Technology
Interactive Intelligence November 2014 - Present
Interactive Intelligence March 2014 - October 2014
BidPal, Inc July 2013 - March 2014
BidPal, Inc May 2012 - June 2013
The College Network June 2011 - May 2012
Blackboard December 2010 - June 2011
Blackboard/ANGEL Learning January 2008 - December 2010
Ingersoll Rand February 2007 - December 2007
Telamon Corporation June 2006 - January 2007
Teleperformance USA April 2005 - May 2006
Skills
Windows XP, Windows 7, Windows Server 2003, Windows Server 2008, Active Directory, DNS, DHCP, Group Policy, Microsoft Exchange, SharePoint, Cisco Switches, Cisco Call Manager, Cisco Wireless, Cisco Security, SAN, Backup Exec, EMC, Windows Server, Project Management, XP, Wireless Networking, Technical Support, Vendor Management, Windows, Cisco Nexus, VMware, Servers, System Administration, Troubleshooting, Network Administration, Networking, Security, Virtualization, Cloud Computing, Integration, VMware ESX, IT Operations, IT Service Management, Help Desk Support, Information Technology, Infrastructure, VoIP
Education
Indiana University - Kelley School of Business 2009 — 2011
MBA, Finance
Purdue University 2003 — 2007
BS, Computer Information Technology
Blake Gardner's Interactive Intelligence Experience May 2013 - August 2013
Job Technology Risk Consultant at Crowe Horwath LLP
Industry Information Technology and Services
Experience
Crowe Horwath LLP June 2014 - Present
Interactive Intelligence May 2013 - August 2013
Sherwin-Williams Paints March 2011 - May 2013
Skills
Visual Basic, Salesforce.com, Microsoft SQL Server, XML, Data Analysis, Well versed in..., Accounting
Education
Indiana University Bloomington 2013 — 2014
Master's degree, Information Systems, 3.2
Indiana University Bloomington 2009 — 2013
Bachelor's degree, Accounting, 3.1
Indiana University Bloomington 2009 — 2013
Bachelor's degree, Technology Management, 3.1
Crowe Horwath LLP June 2014 - Present
Interactive Intelligence May 2013 - August 2013
Sherwin-Williams Paints March 2011 - May 2013
Skills
Visual Basic, Salesforce.com, Microsoft SQL Server, XML, Data Analysis, Well versed in..., Accounting
Education
Indiana University Bloomington 2013 — 2014
Master's degree, Information Systems, 3.2
Indiana University Bloomington 2009 — 2013
Bachelor's degree, Accounting, 3.1
Indiana University Bloomington 2009 — 2013
Bachelor's degree, Technology Management, 3.1
Janet Stimac's Interactive Intelligence Experience January 2012 - October 2014
Job Platinum Support Engineer at Salesforce
Industry Computer Software
Experience
Salesforce March 2015 - Present
Interactive Intelligence January 2012 - October 2014
Humanizing Technologies October 2011 - December 2011
Scout's Treats August 2011 - November 2011
Wabash Valley Power Association June 2008 - August 2011
ProTrans International January 2007 - January 2008
CareerBuilder.com August 2004 - April 2006
Deloitte September 2001 - April 2003
Skills
Quality Assurance, Databases, Microsoft Excel, Visio, Windows, SQL, SharePoint, Troubleshooting, Microsoft SQL Server, Software Documentation, Training, Crystal Reports, Business Analysis, Access, Integration, SDLC, Analysis, Visual Basic, Requirements Analysis, HTML, Data Analysis, Requirements Gathering, Software Development, Windows Server, Visual Studio, .NET, Process Improvement, Technical Support, Consulting, Customer Service
Education
Indiana University Bloomington 1997 — 2001
BA, Telecommunications, Gender Studies
Andrean 1994 — 1997
High School/Secondary Diplomas and Certificates
Salesforce March 2015 - Present
Interactive Intelligence January 2012 - October 2014
Humanizing Technologies October 2011 - December 2011
Scout's Treats August 2011 - November 2011
Wabash Valley Power Association June 2008 - August 2011
ProTrans International January 2007 - January 2008
CareerBuilder.com August 2004 - April 2006
Deloitte September 2001 - April 2003
Skills
Quality Assurance, Databases, Microsoft Excel, Visio, Windows, SQL, SharePoint, Troubleshooting, Microsoft SQL Server, Software Documentation, Training, Crystal Reports, Business Analysis, Access, Integration, SDLC, Analysis, Visual Basic, Requirements Analysis, HTML, Data Analysis, Requirements Gathering, Software Development, Windows Server, Visual Studio, .NET, Process Improvement, Technical Support, Consulting, Customer Service
Education
Indiana University Bloomington 1997 — 2001
BA, Telecommunications, Gender Studies
Andrean 1994 — 1997
High School/Secondary Diplomas and Certificates
Shanti Lall Shanti Lall's Interactive Intelligence Experience March 2014 - Present
Job Team Lead, Instruction at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence March 2014 - Present
Interactive Intelligence January 2013 - March 2014
Interactive Intelligence August 2010 - August 2012
Examiner.com May 2010 - October 2011
Brightpoint N.A. March 2001 - August 2010
Helzberg Diamonds March 2000 - March 2001
Skills
Training, Team Leadership, Call Centers, Telecommunications, Project Management, Customer Service, Process Improvement, CRM, Strategic Planning, Management, Account Management, Troubleshooting, Analysis, Product Management, Cross-functional Team..., Workforce Management, Vendor Management, Personnel Management, Content Management
Education
University of Wisconsin-Stevens Point 1993 — 1997
BA, Philosophy, Music
Interactive Intelligence Education Dept 2009 — 2009
Indiana University-Purdue University at Indianapolis 2010 — 2010
Certificate, Project Management
Interactive Intelligence March 2014 - Present
Interactive Intelligence January 2013 - March 2014
Interactive Intelligence August 2010 - August 2012
Examiner.com May 2010 - October 2011
Brightpoint N.A. March 2001 - August 2010
Helzberg Diamonds March 2000 - March 2001
Skills
Training, Team Leadership, Call Centers, Telecommunications, Project Management, Customer Service, Process Improvement, CRM, Strategic Planning, Management, Account Management, Troubleshooting, Analysis, Product Management, Cross-functional Team..., Workforce Management, Vendor Management, Personnel Management, Content Management
Education
University of Wisconsin-Stevens Point 1993 — 1997
BA, Philosophy, Music
Interactive Intelligence Education Dept 2009 — 2009
Indiana University-Purdue University at Indianapolis 2010 — 2010
Certificate, Project Management
Larry Anderson's Interactive Intelligence Experience July 2015 - Present
Job Director, Sales Development, Demand Generation, and Inside Sales at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence July 2015 - Present
Interactive Intelligence 2013 - Present
Vision Solutions 2006 - 2012
Double-Take Software, Inc. 2006 - 2010
Wiley Publishing June 2004 - June 2006
Skills
Solution Selling, Salesforce.com, Enterprise Software, Lead Generation, Sales Management, High Availability, Disaster Recovery, Data Migration, Fortune 500 Account..., Cloud Computing, Demand Generation, Sales Process, Partner Management, Quota Achievement, Revenue Forecasting, Territory Management, Territory..., Territory Mapping, SaaS, Channel, Territory Alignment, Virtualization, Microsoft Dynamics, Live Meeting, Cisco Call Manager, WebEx, Lead Management, Interviewing Skills, Mentoring, Business Coaching, Outside Sales, SMB Sales, Channel Partners, Account Management, Managed Services, Performance Management, Backup, Replication, Consulting, Business Intelligence, InsideView, Hoovers, Guidestar, Team Building, Open Systems, Business Continuity, Cross Selling, Value Selling, Strategic Selling, SPIN Selling
Education
Indiana University Bloomington
Information Technology
SMWC
Business Administration
Interactive Intelligence July 2015 - Present
Interactive Intelligence 2013 - Present
Vision Solutions 2006 - 2012
Double-Take Software, Inc. 2006 - 2010
Wiley Publishing June 2004 - June 2006
Skills
Solution Selling, Salesforce.com, Enterprise Software, Lead Generation, Sales Management, High Availability, Disaster Recovery, Data Migration, Fortune 500 Account..., Cloud Computing, Demand Generation, Sales Process, Partner Management, Quota Achievement, Revenue Forecasting, Territory Management, Territory..., Territory Mapping, SaaS, Channel, Territory Alignment, Virtualization, Microsoft Dynamics, Live Meeting, Cisco Call Manager, WebEx, Lead Management, Interviewing Skills, Mentoring, Business Coaching, Outside Sales, SMB Sales, Channel Partners, Account Management, Managed Services, Performance Management, Backup, Replication, Consulting, Business Intelligence, InsideView, Hoovers, Guidestar, Team Building, Open Systems, Business Continuity, Cross Selling, Value Selling, Strategic Selling, SPIN Selling
Education
Indiana University Bloomington
Information Technology
SMWC
Business Administration
Andrea Ballard's Interactive Intelligence Experience January 2012 - May 2014
Job Yoga Instructor at Klipsch Group, Inc.
Industry Health, Wellness and Fitness
Experience
Flourish Yoga and Well Being January 2011 - Present
Klipsch Group, Inc. June 2007 - Present
Independant Contractor January 2002 - Present
Interactive Intelligence January 2012 - May 2014
Roche January 2003 - January 2010
DEFENDERS April 2005 - July 2007
Skills
Yoga, Wellness Coaching, Public Speaking, Nutrition, Fitness, Meditation, Stress Management, Yoga Instruction, Teacher Training, Training, Workshops, Large Group Facilitation, Presenter, Workshop Facilitation, Training Facilitation, Holistic Health, Wellbeing
Education
Indiana University Bloomington 1990 — 1994
BA & BS, Elementary Education and Sociology
Flourish Yoga and Well Being January 2011 - Present
Klipsch Group, Inc. June 2007 - Present
Independant Contractor January 2002 - Present
Interactive Intelligence January 2012 - May 2014
Roche January 2003 - January 2010
DEFENDERS April 2005 - July 2007
Skills
Yoga, Wellness Coaching, Public Speaking, Nutrition, Fitness, Meditation, Stress Management, Yoga Instruction, Teacher Training, Training, Workshops, Large Group Facilitation, Presenter, Workshop Facilitation, Training Facilitation, Holistic Health, Wellbeing
Education
Indiana University Bloomington 1990 — 1994
BA & BS, Elementary Education and Sociology
Ryan Konz's Interactive Intelligence Experience September 2015 - Present
Job Associate Software Engineer, Test at Interactive Intelligence
Industry Internet
Experience
Interactive Intelligence September 2015 - Present
One Click May 2012 - September 2015
Skills
PHP, JavaScript, MySQL, Java, C#, C++, Web Development, HTML, CSS, WordPress, Python, AJAX, JSON, Google Analytics, jQuery, SEO, E-commerce
Education
Indiana University Bloomington 2009 — 2013
Bachelor of Science, Informatics - Cyber Security, 3.16 GPA / 3.28 Major GPA
Interactive Intelligence September 2015 - Present
One Click May 2012 - September 2015
Skills
PHP, JavaScript, MySQL, Java, C#, C++, Web Development, HTML, CSS, WordPress, Python, AJAX, JSON, Google Analytics, jQuery, SEO, E-commerce
Education
Indiana University Bloomington 2009 — 2013
Bachelor of Science, Informatics - Cyber Security, 3.16 GPA / 3.28 Major GPA
Josh Shannonhouse's Interactive Intelligence Experience August 2015 - Present
Job Business Analyst at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence August 2015 - Present
Sequel Motion February 2010 - July 2015
Purdue University August 2014 - May 2015
H.E. McGonigal and Button Dodge February 2009 - January 2012
Indiana University Kokomo July 2007 - February 2009
Meijer November 2003 - July 2007
Skills
Vendor Relations, Strategic Planning &..., Business Management, Human Resources, Budgeting, Relationship Building, Communication, Employee Training, Finance, Personality Testing, Leadership, Hiring, Mentoring, Team Leadership, System Administration, Servers, Computer Hardware, Network Administration, Windows Server, Security, Operating Systems, Troubleshooting, Customer Service, Technical Support, Data Center, HTML, Windows, Firewalls, Printers, VoIP, Disaster Recovery, Virtualization, Project Management, Wireless Networking, Management, Cloud Computing, Networking, Training
Education
Indiana University Kokomo 2014 — 2016
Master of Business Administration (MBA)
Purdue University 2006 — 2010
BS in Computer Information Technology
Interactive Intelligence August 2015 - Present
Sequel Motion February 2010 - July 2015
Purdue University August 2014 - May 2015
H.E. McGonigal and Button Dodge February 2009 - January 2012
Indiana University Kokomo July 2007 - February 2009
Meijer November 2003 - July 2007
Skills
Vendor Relations, Strategic Planning &..., Business Management, Human Resources, Budgeting, Relationship Building, Communication, Employee Training, Finance, Personality Testing, Leadership, Hiring, Mentoring, Team Leadership, System Administration, Servers, Computer Hardware, Network Administration, Windows Server, Security, Operating Systems, Troubleshooting, Customer Service, Technical Support, Data Center, HTML, Windows, Firewalls, Printers, VoIP, Disaster Recovery, Virtualization, Project Management, Wireless Networking, Management, Cloud Computing, Networking, Training
Education
Indiana University Kokomo 2014 — 2016
Master of Business Administration (MBA)
Purdue University 2006 — 2010
BS in Computer Information Technology
Kyle Ray's Interactive Intelligence Experience June 2011 - October 2011
Job Online Marketing and Events Intern
Industry Marketing and Advertising
Experience
hc1.com May 2015 - Present
Springhill Suites Marriott April 2014 - December 2014
Accent on Indianpolis 2013 - 2014
Accent on Indianpolis 2013 - 2014
Home City Ice May 2013 - August 2013
ExactTarget July 2012 - August 2012
Apezza Pizza April 2012 - July 2012
Skyzone Indy November 2011 - April 2012
Interactive Intelligence June 2011 - October 2011
McAlister's Deli (Corporation) June 2010 - April 2011
Skills
Microsoft Excel, Microsoft Word, Access, Social Media, Social Networking, Teamwork, Customer Service, Event Planning, Time Management, Public Speaking, PowerPoint
Education
Indiana University Bloomington 2012 — 2016
Bachelor of Science in Public Affairs in Management, Marketing/Marketing Management, General
Hamilton Southeastern High School 2008 — 2012
Academic Honors Diploma
hc1.com May 2015 - Present
Springhill Suites Marriott April 2014 - December 2014
Accent on Indianpolis 2013 - 2014
Accent on Indianpolis 2013 - 2014
Home City Ice May 2013 - August 2013
ExactTarget July 2012 - August 2012
Apezza Pizza April 2012 - July 2012
Skyzone Indy November 2011 - April 2012
Interactive Intelligence June 2011 - October 2011
McAlister's Deli (Corporation) June 2010 - April 2011
Skills
Microsoft Excel, Microsoft Word, Access, Social Media, Social Networking, Teamwork, Customer Service, Event Planning, Time Management, Public Speaking, PowerPoint
Education
Indiana University Bloomington 2012 — 2016
Bachelor of Science in Public Affairs in Management, Marketing/Marketing Management, General
Hamilton Southeastern High School 2008 — 2012
Academic Honors Diploma
Patrick Glover's Interactive Intelligence Experience May 2014 - December 2014
Job Student at Indiana University Bloomington
Industry Information Technology and Services
Experience
Indiana Secretary of States Office May 2015 - Present
Interactive Intelligence May 2014 - December 2014
Interactive Intelligence May 2013 - May 2014
Angie's List May 2012 - August 2012
Skills
Communication, Customer Service, Programming, Problem Solving, Exceptional Listener, HTML, Windows
Education
Indiana University - School of Informatics - Bloomington 2012 — 2015
Bachelors, Informatics
Indiana University Bloomington
Indiana Secretary of States Office May 2015 - Present
Interactive Intelligence May 2014 - December 2014
Interactive Intelligence May 2013 - May 2014
Angie's List May 2012 - August 2012
Skills
Communication, Customer Service, Programming, Problem Solving, Exceptional Listener, HTML, Windows
Education
Indiana University - School of Informatics - Bloomington 2012 — 2015
Bachelors, Informatics
Indiana University Bloomington
Kyle Grove's Interactive Intelligence Experience May 2012 - August 2012
Job Assurance Associate at EY
Industry Accounting
Experience
Katz, Sapper & Miller May 2014 - August 2014
WireCo WorldGroup April 2014 - May 2014
Simon Property Group May 2013 - August 2013
Interactive Intelligence May 2012 - August 2012
Yogi Frozen Yogurt April 2010 - September 2011
Zotec Partners May 2009 - July 2009
Skills
Teamwork, Communication, Microsoft Excel, Microsoft Office, Access, Accounting, Customer Service, Great Plains Software, Citrix, Lotus Notes, Data Analysis, Accounts Receivable
Education
Indiana University Bloomington 2013 — 2015
Master of Business Administration (MBA), Accounting
Indiana University Bloomington 2010 — 2013
Bachelor of Science (BS) in Business, Accounting
Hamilton Southeastern High School 2006 — 2010
Katz, Sapper & Miller May 2014 - August 2014
WireCo WorldGroup April 2014 - May 2014
Simon Property Group May 2013 - August 2013
Interactive Intelligence May 2012 - August 2012
Yogi Frozen Yogurt April 2010 - September 2011
Zotec Partners May 2009 - July 2009
Skills
Teamwork, Communication, Microsoft Excel, Microsoft Office, Access, Accounting, Customer Service, Great Plains Software, Citrix, Lotus Notes, Data Analysis, Accounts Receivable
Education
Indiana University Bloomington 2013 — 2015
Master of Business Administration (MBA), Accounting
Indiana University Bloomington 2010 — 2013
Bachelor of Science (BS) in Business, Accounting
Hamilton Southeastern High School 2006 — 2010
Jessyca Cummings's Interactive Intelligence Experience 2007 - 2008
Job Senior Business Analyst at TEKsystems
Industry Information Technology and Services
Experience
TEKsystems April 2015 - Present
UnitedHealthcare July 2011 - March 2015
Indiana State Teachers' Retirement Fund 2008 - 2011
Public Employees Retirement Fund Indiana 2008 - 2011
Interactive Intelligence 2007 - 2008
Skills
Process Improvement, SharePoint, Software Documentation, Call Center, Business Analysis, Microsoft Office, Access, Customer Service, Project Management, Microsoft Excel, Vendor Management, SDLC, SQL, Requirements Gathering, Team Leadership, XP, Account Management, Requirements Analysis, Windows 7, Troubleshooting, MS Project
Education
Indiana University - Kelley School of Business 2008 — 2011
MBA, Supply Chain
Indiana University-Purdue University at Indianapolis 2000 — 2006
Bachelors, General Studies
TEKsystems April 2015 - Present
UnitedHealthcare July 2011 - March 2015
Indiana State Teachers' Retirement Fund 2008 - 2011
Public Employees Retirement Fund Indiana 2008 - 2011
Interactive Intelligence 2007 - 2008
Skills
Process Improvement, SharePoint, Software Documentation, Call Center, Business Analysis, Microsoft Office, Access, Customer Service, Project Management, Microsoft Excel, Vendor Management, SDLC, SQL, Requirements Gathering, Team Leadership, XP, Account Management, Requirements Analysis, Windows 7, Troubleshooting, MS Project
Education
Indiana University - Kelley School of Business 2008 — 2011
MBA, Supply Chain
Indiana University-Purdue University at Indianapolis 2000 — 2006
Bachelors, General Studies
Jackie Head's Interactive Intelligence Experience May 2010 - August 2012
Job Artist in Residence at Morean Center for Clay
Industry Fine Art
Experience
Morean Center for Clay September 2015 - Present
Penland School of Crafts August 2015 - Present
IU Bloomington SPEA Career Development Office August 2013 - January 2015
The Children's Museum of Indianapolis May 2012 - August 2012
Interactive Intelligence May 2010 - August 2012
Skills
Event Planning, Social Media, Event Management, Facebook, Social Networking, Social Media Marketing, Public Relations, Marketing Communications, Marketing, Microsoft Office
Education
Indiana University Bloomington 2009 — 2014
Bachelor of Science (B.S.), Arts Management and Bachelor of Fine Arts (B.F.A.), Ceramics
Morean Center for Clay September 2015 - Present
Penland School of Crafts August 2015 - Present
IU Bloomington SPEA Career Development Office August 2013 - January 2015
The Children's Museum of Indianapolis May 2012 - August 2012
Interactive Intelligence May 2010 - August 2012
Skills
Event Planning, Social Media, Event Management, Facebook, Social Networking, Social Media Marketing, Public Relations, Marketing Communications, Marketing, Microsoft Office
Education
Indiana University Bloomington 2009 — 2014
Bachelor of Science (B.S.), Arts Management and Bachelor of Fine Arts (B.F.A.), Ceramics
Meredith Metallic's Interactive Intelligence Experience May 2015 - Present
Job Digital Marketing Analyst at Interactive Intelligence
Industry Marketing and Advertising
Experience
Interactive Intelligence May 2015 - Present
GTECH December 2012 - May 2015
Hoosier Lottery May 2012 - December 2012
American Greetings June 2010 - June 2012
Buckingham Companies May 2009 - August 2009
Chautauqua Airlines June 2008 - September 2008
Skills
Microsoft Excel, Access, PowerPoint, Retail Marketing, Product Management, Photoshop, Competitive Analysis, Visual Merchandising, WebTrends Analytics, Ad Hoc Reporting, SharePoint, Planogram Development, Project Management, Pricing Analysis, Retail Sales Analysis, Return on Investment..., Sales, Retail, Marketing Strategy
Education
Indiana University - Kelley School of Business 2006 — 2010
Bachelor of Science in Business, Marketing, Legal Studies
Westfield High School 2001 — 2006
Academic Honors Diploma, 4.1 GPA
Interactive Intelligence May 2015 - Present
GTECH December 2012 - May 2015
Hoosier Lottery May 2012 - December 2012
American Greetings June 2010 - June 2012
Buckingham Companies May 2009 - August 2009
Chautauqua Airlines June 2008 - September 2008
Skills
Microsoft Excel, Access, PowerPoint, Retail Marketing, Product Management, Photoshop, Competitive Analysis, Visual Merchandising, WebTrends Analytics, Ad Hoc Reporting, SharePoint, Planogram Development, Project Management, Pricing Analysis, Retail Sales Analysis, Return on Investment..., Sales, Retail, Marketing Strategy
Education
Indiana University - Kelley School of Business 2006 — 2010
Bachelor of Science in Business, Marketing, Legal Studies
Westfield High School 2001 — 2006
Academic Honors Diploma, 4.1 GPA
Arlene Lovins's Interactive Intelligence Experience April 2014 - Present
Job Business Development Specialist PureCloud
Industry Telecommunications
Experience
Interactive Intelligence April 2014 - Present
Intact Integrated Services May 2012 - November 2013
Verizon Enterprise Solutions November 1993 - April 2011
Skills
Telecommunications, Account Management, Solution Selling, Managed Services, Business Development, Cloud Computing, Enterprise Software, Pre-sales, Cisco Technologies, VoIP, Channel Partners, Data Center, Networking, Salesforce.com, Unified Communications
Education
Indiana University Bloomington
Bachelor's Degree, International/Global Studies
Interactive Intelligence April 2014 - Present
Intact Integrated Services May 2012 - November 2013
Verizon Enterprise Solutions November 1993 - April 2011
Skills
Telecommunications, Account Management, Solution Selling, Managed Services, Business Development, Cloud Computing, Enterprise Software, Pre-sales, Cisco Technologies, VoIP, Channel Partners, Data Center, Networking, Salesforce.com, Unified Communications
Education
Indiana University Bloomington
Bachelor's Degree, International/Global Studies
Brittany Kapps's Interactive Intelligence Experience June 2015 - Present
Job Market Communications Specialist at Interactive Intelligence
Industry Public Relations and Communications
Experience
Interactive Intelligence June 2015 - Present
Alzheimer's Association Greater Indiana Chapter November 2012 - June 2015
INDIANA HUMANITIES August 2012 - December 2012
IUPUI PRSSA January 2010 - December 2012
IndyHub May 2012 - August 2012
Lemonade Day January 2012 - June 2012
BLASTmedia January 2011 - May 2011
IU School of Journalism at IUPUI January 2010 - May 2011
BlueBean February 2010 - December 2010
The Leukemia & Lymphoma Society December 2008 - January 2010
Skills
Photoshop, Blogging, InDesign, Facebook, Research, Press Releases, Public Relations, Illustrator, Email Marketing, SEO, Event Management, Advertising, Social Media, PowerPoint, Editing, Social Media Marketing, Media Relations, Microsoft Excel, Social Networking
Education
Indiana University-Purdue University at Indianapolis 2008 — 2012
Bachelors, Public Relations
Interactive Intelligence June 2015 - Present
Alzheimer's Association Greater Indiana Chapter November 2012 - June 2015
INDIANA HUMANITIES August 2012 - December 2012
IUPUI PRSSA January 2010 - December 2012
IndyHub May 2012 - August 2012
Lemonade Day January 2012 - June 2012
BLASTmedia January 2011 - May 2011
IU School of Journalism at IUPUI January 2010 - May 2011
BlueBean February 2010 - December 2010
The Leukemia & Lymphoma Society December 2008 - January 2010
Skills
Photoshop, Blogging, InDesign, Facebook, Research, Press Releases, Public Relations, Illustrator, Email Marketing, SEO, Event Management, Advertising, Social Media, PowerPoint, Editing, Social Media Marketing, Media Relations, Microsoft Excel, Social Networking
Education
Indiana University-Purdue University at Indianapolis 2008 — 2012
Bachelors, Public Relations
Debbie Thornburg's Interactive Intelligence Experience October 2001 - Present
Job Communications as a Service, Director of Business Development
Industry Computer Software
Experience
Interactive Intelligence October 2001 - Present
Skills
IVR, Unified Communications, CTI, Contact Centers, Speech Recognition, SaaS, Call Center, Telephony, VoIP, SIP, ACD, Workforce Management, Solution Selling, Cloud Computing, Salesforce.com, Managed Services, Call Centers, Unified Messaging, Telecommunications, Professional Services, Customer Experience, CRM, Vendor Management, Enterprise Software, Account Management, Sales, Direct Sales, Management, Strategic Partnerships
Education
Indiana University Bloomington
Interactive Intelligence October 2001 - Present
Skills
IVR, Unified Communications, CTI, Contact Centers, Speech Recognition, SaaS, Call Center, Telephony, VoIP, SIP, ACD, Workforce Management, Solution Selling, Cloud Computing, Salesforce.com, Managed Services, Call Centers, Unified Messaging, Telecommunications, Professional Services, Customer Experience, CRM, Vendor Management, Enterprise Software, Account Management, Sales, Direct Sales, Management, Strategic Partnerships
Education
Indiana University Bloomington
Katie McComb's Interactive Intelligence Experience February 2014 - Present
Job Administrative Contract Specialist at Interactive Intelligence
Industry Writing and Editing
Experience
Interactive Intelligence February 2014 - Present
Interactive Intelligence August 2013 - February 2014
Interactive Intelligence May 2013 - August 2013
Target November 2008 - May 2013
Skills
InDesign, Microsoft Word, Microsoft Excel, PowerPoint, Copy Editing, Social Media, American History, Document Design, Academic English, Outlook, Data Entry, Customer Service, Social Networking
Education
Indiana University Bloomington 2009 — 2013
Bachelor's degree, Public and Professional English & History
Interactive Intelligence February 2014 - Present
Interactive Intelligence August 2013 - February 2014
Interactive Intelligence May 2013 - August 2013
Target November 2008 - May 2013
Skills
InDesign, Microsoft Word, Microsoft Excel, PowerPoint, Copy Editing, Social Media, American History, Document Design, Academic English, Outlook, Data Entry, Customer Service, Social Networking
Education
Indiana University Bloomington 2009 — 2013
Bachelor's degree, Public and Professional English & History
Julie Pinkins's Interactive Intelligence Experience May 2015 - September 2015
Job Project Manager Team Lead at CoreTech Revolution
Industry Information Technology and Services
Experience
CoreTech Revolution September 2015 - Present
Interactive Intelligence May 2015 - September 2015
Indiana Health Information Exchange January 2014 - April 2015
Scott A. Jones March 2011 - January 2014
Scott A. Jones March 2008 - January 2014
Ashwood Financial June 2002 - March 2008
Skills
Microsoft Office, Microsoft Excel, QuickBooks, Payroll, Accounting, PowerPoint, Customer Service, Strategic Planning, Management, Training, Financial Analysis, Budgets, Outlook, Human Resources, Account Management, Financial Reporting, Event Planning, Data Analysis, Social Media, Leadership, Time Management, Process Improvement, Team Building, Small Business, Salesforce.com
Education
Indiana University Bloomington 1998 — 2002
B.S., Management
CoreTech Revolution September 2015 - Present
Interactive Intelligence May 2015 - September 2015
Indiana Health Information Exchange January 2014 - April 2015
Scott A. Jones March 2011 - January 2014
Scott A. Jones March 2008 - January 2014
Ashwood Financial June 2002 - March 2008
Skills
Microsoft Office, Microsoft Excel, QuickBooks, Payroll, Accounting, PowerPoint, Customer Service, Strategic Planning, Management, Training, Financial Analysis, Budgets, Outlook, Human Resources, Account Management, Financial Reporting, Event Planning, Data Analysis, Social Media, Leadership, Time Management, Process Improvement, Team Building, Small Business, Salesforce.com
Education
Indiana University Bloomington 1998 — 2002
B.S., Management
Jan (Jan Flamion) Mewhinney's Interactive Intelligence Experience November 2000 - April 2007
Job
Industry Computer Software
Experience
Interactive Intelligence, Inc May 2007 - Present
Interactive Intelligence November 2000 - April 2007
Software Synergy - Theoris 1996 - 2000
Belcan 1994 - 1996
Skills
Technical Recruiting, Applicant Tracking..., Talent Acquisition, SaaS, Call Center, Onboarding, Recruiting, Professional Services, Vendor Management, Talent Management, Cloud Computing, HRIS, .NET, Salesforce.com, Human Resources, Management, CRM, Leadership, Selling, Call Centers, Enterprise Software, Sourcing, SDLC, College Recruiting, Cold Calling, Networking, Team Leadership, Business Development, Process Improvement, Direct Sales, Information Technology, Contract Recruitment, Consulting, Performance Management, Interviews
Education
Indiana University Bloomington 1984 — 1988
BS, Apparel Merchandising and Marketing
South Knox 1980 — 1984
Interactive Intelligence, Inc May 2007 - Present
Interactive Intelligence November 2000 - April 2007
Software Synergy - Theoris 1996 - 2000
Belcan 1994 - 1996
Skills
Technical Recruiting, Applicant Tracking..., Talent Acquisition, SaaS, Call Center, Onboarding, Recruiting, Professional Services, Vendor Management, Talent Management, Cloud Computing, HRIS, .NET, Salesforce.com, Human Resources, Management, CRM, Leadership, Selling, Call Centers, Enterprise Software, Sourcing, SDLC, College Recruiting, Cold Calling, Networking, Team Leadership, Business Development, Process Improvement, Direct Sales, Information Technology, Contract Recruitment, Consulting, Performance Management, Interviews
Education
Indiana University Bloomington 1984 — 1988
BS, Apparel Merchandising and Marketing
South Knox 1980 — 1984
Michael Haffley's Interactive Intelligence Experience January 2001 - February 2005
Job Sr. QA Automation Engineer at ExactTarget
Industry Marketing and Advertising
Experience
ExactTarget June 2013 - Present
Hurco Companies, Inc. August 2007 - May 2013
Allison Transmission September 2006 - August 2007
Cummins Inc. July 2005 - June 2006
Digonex February 2005 - July 2005
Interactive Intelligence January 2001 - February 2005
IBM April 1998 - January 2001
Cap Gemini Ernst & Young May 1995 - April 1998
Platinum Technology February 1994 - May 1995
IUPUI September 1989 - February 1994
Skills
Microsoft SQL Server, .NET, C++, Object Oriented Design, Software Development, Visual Studio, XML, Java, SQL, C#, OpenGL, ActiveX, WPF Development, MVVM, ASP.NET MVC, MVC 2/3, IIS, AJAX Toolkit, ASP.NET, REST, Prism, MEF, SQLite, TCP/IP, SOAP, Management, Six Sigma, ATL, JNI, Oracle PL/SQL..., OOAD, Solaris 8/9/10, Visual Basic, Design Patterns, Unix, Testing, Databases
Education
Purdue University 1987 — 1989
MS, Computer Science
Indiana University Bloomington 1983 — 1987
BS, Computer Science
ExactTarget June 2013 - Present
Hurco Companies, Inc. August 2007 - May 2013
Allison Transmission September 2006 - August 2007
Cummins Inc. July 2005 - June 2006
Digonex February 2005 - July 2005
Interactive Intelligence January 2001 - February 2005
IBM April 1998 - January 2001
Cap Gemini Ernst & Young May 1995 - April 1998
Platinum Technology February 1994 - May 1995
IUPUI September 1989 - February 1994
Skills
Microsoft SQL Server, .NET, C++, Object Oriented Design, Software Development, Visual Studio, XML, Java, SQL, C#, OpenGL, ActiveX, WPF Development, MVVM, ASP.NET MVC, MVC 2/3, IIS, AJAX Toolkit, ASP.NET, REST, Prism, MEF, SQLite, TCP/IP, SOAP, Management, Six Sigma, ATL, JNI, Oracle PL/SQL..., OOAD, Solaris 8/9/10, Visual Basic, Design Patterns, Unix, Testing, Databases
Education
Purdue University 1987 — 1989
MS, Computer Science
Indiana University Bloomington 1983 — 1987
BS, Computer Science
Andrew Kurtz's Interactive Intelligence Experience July 2012 - Present
Job Software Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence July 2012 - Present
Angie's List July 2010 - July 2012
Angie's List August 2009 - July 2010
Indiana University Kokomo August 2006 - August 2009
Virtual University / Michigan State University November 1996 - August 2001
Communication Technology Laboratory / Michigan State University January 1996 - November 1997
OPN: Systems, Incorporated May 1991 - August 1994
Skills
HTML, CSS, JavaScript, SQL, PHP, Java, Windows, Mac OS X, XML, .NET, Apache, Perl, Photoshop, Adobe Fireworks, HCI, User Experience, User Interface Design, Usability, Usability Testing, C#, Unix, jQuery, OS X, Human Computer...
Education
Indiana University Bloomington 2001 — 2010
Ph.D.
Michigan State University 1994 — 1996
M.S.
Indiana University—Purdue University Fort Wayne 1986 — 1991
B.S.
Interactive Intelligence July 2012 - Present
Angie's List July 2010 - July 2012
Angie's List August 2009 - July 2010
Indiana University Kokomo August 2006 - August 2009
Virtual University / Michigan State University November 1996 - August 2001
Communication Technology Laboratory / Michigan State University January 1996 - November 1997
OPN: Systems, Incorporated May 1991 - August 1994
Skills
HTML, CSS, JavaScript, SQL, PHP, Java, Windows, Mac OS X, XML, .NET, Apache, Perl, Photoshop, Adobe Fireworks, HCI, User Experience, User Interface Design, Usability, Usability Testing, C#, Unix, jQuery, OS X, Human Computer...
Education
Indiana University Bloomington 2001 — 2010
Ph.D.
Michigan State University 1994 — 1996
M.S.
Indiana University—Purdue University Fort Wayne 1986 — 1991
B.S.
Terrence Dellinger's Interactive Intelligence Experience May 2007 - December 2008
Job End User Support Specialist at Spectrum Technology, Inc.
Industry Information Technology and Services
Experience
Toonopolis Productions November 2014 - Present
Spectrum Technology, Inc. January 2013 - Present
Story 15 Productions June 2010 - November 2014
Port-to-Port Consulting November 2010 - December 2012
All Things IT June 2009 - January 2010
Interactive Intelligence May 2007 - December 2008
Autobase, Inc. 2006 - 2007
The Children's Museum of Indianapolis May 2005 - July 2005
Skills
Technical Support, Troubleshooting, Servers, Networking, Active Directory, Windows Server, Help Desk Support, Laptops, Software Installation, VPN, Routers, Microsoft Exchange, Video Production, Screenwriting, Directing Talent, Multi-camera, Video Editing
Education
Indiana University Bloomington 2002 — 2006
Bachelor of Science, Informatics-Telecommunications
Toonopolis Productions November 2014 - Present
Spectrum Technology, Inc. January 2013 - Present
Story 15 Productions June 2010 - November 2014
Port-to-Port Consulting November 2010 - December 2012
All Things IT June 2009 - January 2010
Interactive Intelligence May 2007 - December 2008
Autobase, Inc. 2006 - 2007
The Children's Museum of Indianapolis May 2005 - July 2005
Skills
Technical Support, Troubleshooting, Servers, Networking, Active Directory, Windows Server, Help Desk Support, Laptops, Software Installation, VPN, Routers, Microsoft Exchange, Video Production, Screenwriting, Directing Talent, Multi-camera, Video Editing
Education
Indiana University Bloomington 2002 — 2006
Bachelor of Science, Informatics-Telecommunications
Bob Jalaie's Interactive Intelligence Experience 2001 - 2003
Job Patent & Trademark Attorney at Woodard, Emhardt, Moriarty, McNett, & Henry, LLP
Industry Law Practice
Experience
Purdue Research Foundation August 2014 - Present
Woodard, Emhardt, Moriarty, McNett, & Henry, LLP August 2007 - Present
Fusion Alliance 2003 - 2004
Interactive Intelligence 2001 - 2003
Onex, Inc. 2000 - 2001
Matrix Technologies, Inc. 1999 - 2000
UOP 1996 - 1999
Vectra Technologies 1993 - 1996
Indianapolis Power & Light 1989 - 1992
Education
Indiana University School of Law—Indianapolis 2004 — 2007
J.D., Law
Purdue University 1988 — 1993
BSEE, Electrical Engineering
Pike High School
Purdue Research Foundation August 2014 - Present
Woodard, Emhardt, Moriarty, McNett, & Henry, LLP August 2007 - Present
Fusion Alliance 2003 - 2004
Interactive Intelligence 2001 - 2003
Onex, Inc. 2000 - 2001
Matrix Technologies, Inc. 1999 - 2000
UOP 1996 - 1999
Vectra Technologies 1993 - 1996
Indianapolis Power & Light 1989 - 1992
Education
Indiana University School of Law—Indianapolis 2004 — 2007
J.D., Law
Purdue University 1988 — 1993
BSEE, Electrical Engineering
Pike High School
Maggie Hedrick's Interactive Intelligence Experience October 2013 - Present
Job Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence October 2013 - Present
DyKnow June 2013 - August 2013
IUPUI Department of Computer Science January 2013 - May 2013
Indiana University - IUPUI UITS TCC September 2010 - January 2013
Skills
HTML, C#, CSS, PHP, jQuery, Git, JavaScript, Github, Knockout JS, Bootstrap, SQL, Microsoft SQL Server, Linux, ASP.NET MVC
Education
Indiana University-Purdue University at Indianapolis 2009 — 2013
Bachelor of Science (B.S.), Computer Science
Batesville High School 2005 — 2009
High School, Academic Honors, 3.7
Interactive Intelligence October 2013 - Present
DyKnow June 2013 - August 2013
IUPUI Department of Computer Science January 2013 - May 2013
Indiana University - IUPUI UITS TCC September 2010 - January 2013
Skills
HTML, C#, CSS, PHP, jQuery, Git, JavaScript, Github, Knockout JS, Bootstrap, SQL, Microsoft SQL Server, Linux, ASP.NET MVC
Education
Indiana University-Purdue University at Indianapolis 2009 — 2013
Bachelor of Science (B.S.), Computer Science
Batesville High School 2005 — 2009
High School, Academic Honors, 3.7
Jacob Majors's Interactive Intelligence Experience August 2014 - Present
Job Manager, Critical Situation Support at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence August 2014 - Present
Interactive Intelligence November 2013 - August 2014
Interactive Intelligence June 2012 - November 2013
Interactive Intelligence July 2011 - June 2012
Interactive Intelligence December 2007 - July 2011
US Geological Survey December 2005 - December 2007
Indiana Army National Guard July 2000 - June 2006
Skills
Windows Server, SIP, VoIP, Interaction Dialer, Interaction Gateway, Call Analysis, Solaris, Disaster Recovery, IVR, Active Directory, Servers, Troubleshooting, Hardware, Networking, System Deployment, TCP/IP, Cloud Computing
Education
Indiana University-Purdue University at Indianapolis 2002 — 2007
Bachelor's degree, Computer/Information Technology Administration and Management
Indiana University Bloomington
Computer Science
Interactive Intelligence August 2014 - Present
Interactive Intelligence November 2013 - August 2014
Interactive Intelligence June 2012 - November 2013
Interactive Intelligence July 2011 - June 2012
Interactive Intelligence December 2007 - July 2011
US Geological Survey December 2005 - December 2007
Indiana Army National Guard July 2000 - June 2006
Skills
Windows Server, SIP, VoIP, Interaction Dialer, Interaction Gateway, Call Analysis, Solaris, Disaster Recovery, IVR, Active Directory, Servers, Troubleshooting, Hardware, Networking, System Deployment, TCP/IP, Cloud Computing
Education
Indiana University-Purdue University at Indianapolis 2002 — 2007
Bachelor's degree, Computer/Information Technology Administration and Management
Indiana University Bloomington
Computer Science
Stephen Grogg's Interactive Intelligence Experience March 2014 - December 2014
Job Senior Software Engineer at Angie's List
Industry Computer Software
Experience
Angie's List December 2014 - Present
Interactive Intelligence March 2014 - December 2014
Teradata Marketing Operations March 2007 - March 2014
Kaplan Financial March 2006 - March 2007
Indiana Lumberman Mutual Insurance March 2005 - March 2006
CNA July 2002 - March 2004
Skills
Service Oriented..., Agile Methodologies, SOLID Principles, Scala, Java, JavaScript, React.js, Git, Node.js, C#, REST, .NET, Jenkins, Shell Scripting, Redis, Microsoft SQL Server, Amazon Web Services..., Apache Kafka, Unit Testing, Software Engineering, Software Project..., ASP.NET, Visual Studio, XML
Education
Indiana University Bloomington 1997 — 2001
Bachelor's degree, Computer Information Systems
Angie's List December 2014 - Present
Interactive Intelligence March 2014 - December 2014
Teradata Marketing Operations March 2007 - March 2014
Kaplan Financial March 2006 - March 2007
Indiana Lumberman Mutual Insurance March 2005 - March 2006
CNA July 2002 - March 2004
Skills
Service Oriented..., Agile Methodologies, SOLID Principles, Scala, Java, JavaScript, React.js, Git, Node.js, C#, REST, .NET, Jenkins, Shell Scripting, Redis, Microsoft SQL Server, Amazon Web Services..., Apache Kafka, Unit Testing, Software Engineering, Software Project..., ASP.NET, Visual Studio, XML
Education
Indiana University Bloomington 1997 — 2001
Bachelor's degree, Computer Information Systems
Jim Fillmore's Interactive Intelligence Experience January 2011 - Present
Job Regional Support Manager at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence January 2011 - Present
Interactive Intelligence February 2003 - December 2010
Skills
IVR, Telephony, Unified Communications, Contact Centers, VoIP, Vendor Management, Call Centers, SIP, ACD, Professional Services, Cloud Computing, Managed Services, Enterprise Software
Education
Indiana University - Kelley School of Business 1994 — 1998
Business, Computer Information Systems
Indiana University Bloomington 1994 — 1998
BS, Computer Information Systems
Interactive Intelligence January 2011 - Present
Interactive Intelligence February 2003 - December 2010
Skills
IVR, Telephony, Unified Communications, Contact Centers, VoIP, Vendor Management, Call Centers, SIP, ACD, Professional Services, Cloud Computing, Managed Services, Enterprise Software
Education
Indiana University - Kelley School of Business 1994 — 1998
Business, Computer Information Systems
Indiana University Bloomington 1994 — 1998
BS, Computer Information Systems
Joseph Hoff's Interactive Intelligence Experience April 2013 - Present
Job Senior Implementation Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence April 2013 - Present
Optiform January 2010 - March 2013
Meyer Engineering Inc. August 2009 - January 2010
Hill Rom May 2008 - August 2008
Hill Rom May 2007 - August 2007
Skills
SQL, Windows, SharePoint, HTML, XML, Integration, Process Improvement, Access, Operating Systems, Databases, Customer Service, Lotus Notes, Visio, Systems Analysis, Microsoft Office, .NET, Requirements Analysis, MS Project
Education
Indiana University Bloomington 2005 — 2009
Informatics, Specialty: Telecommunication Networks Minor: Telecommunications
Interactive Intelligence April 2013 - Present
Optiform January 2010 - March 2013
Meyer Engineering Inc. August 2009 - January 2010
Hill Rom May 2008 - August 2008
Hill Rom May 2007 - August 2007
Skills
SQL, Windows, SharePoint, HTML, XML, Integration, Process Improvement, Access, Operating Systems, Databases, Customer Service, Lotus Notes, Visio, Systems Analysis, Microsoft Office, .NET, Requirements Analysis, MS Project
Education
Indiana University Bloomington 2005 — 2009
Informatics, Specialty: Telecommunication Networks Minor: Telecommunications
Kip Goedesky's Interactive Intelligence Experience November 2012 - Present
Job CaaS Practice Leader North America at Interactive Intelligence
Industry Marketing and Advertising
Experience
Interactive Intelligence November 2012 - Present
Interactive Intelligence August 2009 - November 2012
Skills
Call Center, Salesforce.com, Contact Centers
Education
Indiana University Bloomington 1998 — 2002
Interactive Intelligence November 2012 - Present
Interactive Intelligence August 2009 - November 2012
Skills
Call Center, Salesforce.com, Contact Centers
Education
Indiana University Bloomington 1998 — 2002
Philip Koch's Interactive Intelligence Experience April 2013 - Present
Job Support Critical Situation Manager at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence April 2013 - Present
Interactive Intelligence January 2012 - March 2013
Interactive Intelligence May 2010 - December 2011
Interactive Intelligence May 2008 - May 2010
Indiana University Bloomington January 2007 - May 2008
Indiana University School of Informatics June 2007 - April 2008
Indiana University Bloomington August 2006 - January 2007
Skills
IVR, Windows Server, SQL, HTML, SharePoint, SIP, Unified Communications, VoIP, Virtualization, ACD, Cloud Computing, Management, Software Development, Team Leadership
Education
Indiana University Bloomington 1999 — 2008
Bachelor of Science (BS), Informatics
Interactive Intelligence April 2013 - Present
Interactive Intelligence January 2012 - March 2013
Interactive Intelligence May 2010 - December 2011
Interactive Intelligence May 2008 - May 2010
Indiana University Bloomington January 2007 - May 2008
Indiana University School of Informatics June 2007 - April 2008
Indiana University Bloomington August 2006 - January 2007
Skills
IVR, Windows Server, SQL, HTML, SharePoint, SIP, Unified Communications, VoIP, Virtualization, ACD, Cloud Computing, Management, Software Development, Team Leadership
Education
Indiana University Bloomington 1999 — 2008
Bachelor of Science (BS), Informatics
Jason Callahan's Interactive Intelligence Experience March 2015 - Present
Job Senior Web Content Manager at Interactive Intelligence
Industry Internet
Experience
Interactive Intelligence March 2015 - Present
VOXX International - Accessories Corp December 2011 - March 2015
Baker & Daniels, LLP October 2008 - December 2011
SFP October 2006 - October 2008
Nelnet Business Solutions August 2003 - October 2006
Conseco January 2001 - August 2003
Deeds Equipment Company January 1997 - January 2001
Skills
SEO, Dreamweaver, CSS, HTML, Flash, Digital Marketing, XHTML, Web Marketing, Illustrator, PHP, Adobe Fireworks, Photoshop, JavaScript, Social Media, Analytics, Interactive Marketing, MySQL, XML, After Effects, Wordpress, Email Marketing, Google Analytics, IBM Websphere Commerce, Web Design, Online Marketing, Social Media Marketing, E-commerce, Web Analytics, PPC, Advertising, Web Development, Facebook, WordPress
Education
Indiana University-Purdue University at Indianapolis 1997 — 2001
Bachelors, Marketing
Hamilton Southeastern High School 1994 — 1997
Business
Interactive Intelligence March 2015 - Present
VOXX International - Accessories Corp December 2011 - March 2015
Baker & Daniels, LLP October 2008 - December 2011
SFP October 2006 - October 2008
Nelnet Business Solutions August 2003 - October 2006
Conseco January 2001 - August 2003
Deeds Equipment Company January 1997 - January 2001
Skills
SEO, Dreamweaver, CSS, HTML, Flash, Digital Marketing, XHTML, Web Marketing, Illustrator, PHP, Adobe Fireworks, Photoshop, JavaScript, Social Media, Analytics, Interactive Marketing, MySQL, XML, After Effects, Wordpress, Email Marketing, Google Analytics, IBM Websphere Commerce, Web Design, Online Marketing, Social Media Marketing, E-commerce, Web Analytics, PPC, Advertising, Web Development, Facebook, WordPress
Education
Indiana University-Purdue University at Indianapolis 1997 — 2001
Bachelors, Marketing
Hamilton Southeastern High School 1994 — 1997
Business
Tony Thorsen's Interactive Intelligence Experience November 2012 - January 2013
Job Selfemployed
Industry Information Technology and Services
Experience
Availity January 2013 - September 2015
Interactive Intelligence November 2012 - January 2013
RealMed July 2009 - November 2012
Arete Software June 2006 - July 2009
Stericycle 2007 - 2008
Skills
.NET, C#, ASP.NET, Visual Studio, Agile Methodologies, WCF, VB.NET, XML, Microsoft SQL Server, Software Development, TFS, Web Services, AJAX, SOA, jQuery, SQL, SDLC, ASP.NET MVC, Integration
Education
Indiana University-Purdue University at Indianapolis 2008 — 2011
M.S., Computer Science, 3.97
Indiana University Bloomington 2002 — 2006
B.S., Computer Science, 3.33
Availity January 2013 - September 2015
Interactive Intelligence November 2012 - January 2013
RealMed July 2009 - November 2012
Arete Software June 2006 - July 2009
Stericycle 2007 - 2008
Skills
.NET, C#, ASP.NET, Visual Studio, Agile Methodologies, WCF, VB.NET, XML, Microsoft SQL Server, Software Development, TFS, Web Services, AJAX, SOA, jQuery, SQL, SDLC, ASP.NET MVC, Integration
Education
Indiana University-Purdue University at Indianapolis 2008 — 2011
M.S., Computer Science, 3.97
Indiana University Bloomington 2002 — 2006
B.S., Computer Science, 3.33
Bhushan Rajadhyax's Interactive Intelligence Experience May 2008 - August 2008
Job Engagement Manager at Akamai Technologies
Industry Media Production
Experience
Akamai Technologies May 2015 - Present
BloomReach December 2013 - April 2015
Deloitte June 2013 - December 2013
Deloitte Consulting July 2011 - May 2013
Deloitte Consulting August 2009 - July 2011
Interactive Intelligence May 2008 - August 2008
Skills
Business Analysis, Requirements Analysis, IT Strategy, SDLC, Management Consulting, Business Process..., SQL, Requirements Gathering, Enterprise Architecture, Integration, Software Project..., Business Process, Project Management, Solution Architecture, Agile Methodologies, Software Development, Data Warehousing, Business Process Design, PMO, UML, Business Requirements, Consulting, Strategy, Testing, Business Intelligence, Software Engineering
Education
Indiana University Bloomington 2007 — 2009
Master of Science (M.S.), Computer Science
University of Mumbai 2003 — 2007
Bachelor of Engineering (B.E.), Computer Engineering
Akamai Technologies May 2015 - Present
BloomReach December 2013 - April 2015
Deloitte June 2013 - December 2013
Deloitte Consulting July 2011 - May 2013
Deloitte Consulting August 2009 - July 2011
Interactive Intelligence May 2008 - August 2008
Skills
Business Analysis, Requirements Analysis, IT Strategy, SDLC, Management Consulting, Business Process..., SQL, Requirements Gathering, Enterprise Architecture, Integration, Software Project..., Business Process, Project Management, Solution Architecture, Agile Methodologies, Software Development, Data Warehousing, Business Process Design, PMO, UML, Business Requirements, Consulting, Strategy, Testing, Business Intelligence, Software Engineering
Education
Indiana University Bloomington 2007 — 2009
Master of Science (M.S.), Computer Science
University of Mumbai 2003 — 2007
Bachelor of Engineering (B.E.), Computer Engineering
Steven Dean's Interactive Intelligence Experience April 2009 - August 2010
Job Managing Director at All Covered
Industry Information Technology and Services
Experience
All Covered, IT Services from Konica Minolta August 2015 - Present
New Horizons Computer Learning Centers August 2012 - August 2015
New Horizons Computer Learning Centers August 2010 - August 2012
DIGIOP Technologies, Ltd September 2008 - August 2012
Interactive Intelligence April 2009 - August 2010
Strategic Marketing & Research, Inc. March 2007 - April 2008
Skills
SQL, SharePoint, Servers, Security, Management, Sales, Microsoft SQL Server, Project Management, Disaster Recovery, Troubleshooting, Account Management, Microsoft Office, Team Leadership, Technical Support, Active Directory, Integration, Salesforce.com, Windows 7, VMware, Windows, C#, Agile Methodologies, Software Development, Microsoft Exchange, Product Management, Solution Selling, Windows Server, .NET, Cloud Computing, Networking, System Administration, Network Administration
Education
Indiana University Bloomington 1994 — 1999
Bachelor of Arts, Biology
University of Maryland University College 2005 — 2007
Bachelor of Science, Computer & Information Systems
All Covered, IT Services from Konica Minolta August 2015 - Present
New Horizons Computer Learning Centers August 2012 - August 2015
New Horizons Computer Learning Centers August 2010 - August 2012
DIGIOP Technologies, Ltd September 2008 - August 2012
Interactive Intelligence April 2009 - August 2010
Strategic Marketing & Research, Inc. March 2007 - April 2008
Skills
SQL, SharePoint, Servers, Security, Management, Sales, Microsoft SQL Server, Project Management, Disaster Recovery, Troubleshooting, Account Management, Microsoft Office, Team Leadership, Technical Support, Active Directory, Integration, Salesforce.com, Windows 7, VMware, Windows, C#, Agile Methodologies, Software Development, Microsoft Exchange, Product Management, Solution Selling, Windows Server, .NET, Cloud Computing, Networking, System Administration, Network Administration
Education
Indiana University Bloomington 1994 — 1999
Bachelor of Arts, Biology
University of Maryland University College 2005 — 2007
Bachelor of Science, Computer & Information Systems
Elizabeth (Lukes) Bennett, CPA's Interactive Intelligence Experience August 2008 - January 2012
Job Manager, SEC Reporting at Duke Realty Corporation
Industry Accounting
Experience
Duke Realty Corporation September 2014 - Present
MetLife June 2013 - July 2014
4086 Advisors January 2012 - April 2013
Interactive Intelligence August 2008 - January 2012
Ernst & Young January 2005 - August 2008
Skills
Financial Reporting, Investments, Accounting, Financial Analysis, SEC filings, Sarbanes-Oxley Act, US GAAP, GAAP, General Ledger, Internal Controls, CPA, Financial Modeling, Auditing, Financial Accounting, Forecasting, Revenue Recognition, Financial Statements, Variance Analysis, Internal Audit, Strategic Financial..., Risk Management, Sarbanes-Oxley, SEC Filings
Education
Indiana University - Kelley School of Business 2001 — 2005
Bachelor of Science (B.S.), Accounting
Duke Realty Corporation September 2014 - Present
MetLife June 2013 - July 2014
4086 Advisors January 2012 - April 2013
Interactive Intelligence August 2008 - January 2012
Ernst & Young January 2005 - August 2008
Skills
Financial Reporting, Investments, Accounting, Financial Analysis, SEC filings, Sarbanes-Oxley Act, US GAAP, GAAP, General Ledger, Internal Controls, CPA, Financial Modeling, Auditing, Financial Accounting, Forecasting, Revenue Recognition, Financial Statements, Variance Analysis, Internal Audit, Strategic Financial..., Risk Management, Sarbanes-Oxley, SEC Filings
Education
Indiana University - Kelley School of Business 2001 — 2005
Bachelor of Science (B.S.), Accounting
Rebecca Ruselink's Interactive Intelligence Experience November 2011 - Present
Job VP of Information Technology at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence November 2011 - Present
Steak n Shake August 2003 - October 2011
Powerway 2000 - 2003
Arthur Andersen 1998 - 2000
The ProAction Group 1996 - 1998
Skills
Vendor Management, Business Intelligence, IT Strategy, SaaS, Process Improvement, SharePoint, Business Analysis, Strategic Planning, Team Leadership, SDLC, Project Management, Call Centers, IT Management, Security, Cloud Computing, Salesforce.com, Management, Disaster Recovery
Education
Indiana University - Kelley School of Business 1992 — 1996
Bachelor of Science, Finance
Interactive Intelligence November 2011 - Present
Steak n Shake August 2003 - October 2011
Powerway 2000 - 2003
Arthur Andersen 1998 - 2000
The ProAction Group 1996 - 1998
Skills
Vendor Management, Business Intelligence, IT Strategy, SaaS, Process Improvement, SharePoint, Business Analysis, Strategic Planning, Team Leadership, SDLC, Project Management, Call Centers, IT Management, Security, Cloud Computing, Salesforce.com, Management, Disaster Recovery
Education
Indiana University - Kelley School of Business 1992 — 1996
Bachelor of Science, Finance
Justin Hawkins's Interactive Intelligence Experience January 2013 - Present
Job Technical Sales Implementation Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence January 2013 - Present
Skills
Telecommunications, Server Administration, IIS, Web Design, VHDL, VoIP, Microsoft Lync, Windows Server, HP Server Hardware, HTML, Wireless, Team Leadership, Testing, Troubleshooting, Lync, C++, Integration
Education
Indiana University—Purdue University Fort Wayne 2003 — 2007
BS, Electrical Engineering
Interactive Intelligence January 2013 - Present
Skills
Telecommunications, Server Administration, IIS, Web Design, VHDL, VoIP, Microsoft Lync, Windows Server, HP Server Hardware, HTML, Wireless, Team Leadership, Testing, Troubleshooting, Lync, C++, Integration
Education
Indiana University—Purdue University Fort Wayne 2003 — 2007
BS, Electrical Engineering
Ken Erwin's Interactive Intelligence Experience May 2014 - March 2015
Job Automation Engineer at Nephila Advisors LLC
Industry Computer Software
Experience
Nephila Advisors LLC April 2015 - Present
Interactive Intelligence May 2014 - March 2015
Angie's List September 2013 - May 2014
IUPUI June 2012 - September 2013
Beauchamp & McSpadden, Inc. July 2009 - August 2013
Fortis College - Indianapolis August 2011 - October 2011
Tri-State University August 2007 - May 2008
Skills
DevOps, OpenStack, AWS, Python, Automation, Puppet, SaltStack, Chocolatey, RabbitMQ, Continuous Integration, Chef, Teaching, Powershell, Jenkins, Agile Methodologies, PHP, Servers, HTML, Java, Microsoft Exchange, MySQL, Computer Hardware, Web Design, VPN, VMware, Windows, Cloud Computing, VoIP, Programming, HTML5, Troubleshooting, MS SQL, BitTorrent API, Git, Scala, Monitoring, Redis, IIS, Apache, Ubuntu, ElasticSearch, F5 BigIP, Active Directory, Windows 7, Operating Systems, Amazon Web Services..., Networking, Microsoft SQL Server, Linux, KVM
Education
Indiana University-Purdue University at Indianapolis 2014 — 2016
Master of Business Administration (MBA)
Indiana University Kokomo 2008 — 2011
Bachelors, Informatics
Nephila Advisors LLC April 2015 - Present
Interactive Intelligence May 2014 - March 2015
Angie's List September 2013 - May 2014
IUPUI June 2012 - September 2013
Beauchamp & McSpadden, Inc. July 2009 - August 2013
Fortis College - Indianapolis August 2011 - October 2011
Tri-State University August 2007 - May 2008
Skills
DevOps, OpenStack, AWS, Python, Automation, Puppet, SaltStack, Chocolatey, RabbitMQ, Continuous Integration, Chef, Teaching, Powershell, Jenkins, Agile Methodologies, PHP, Servers, HTML, Java, Microsoft Exchange, MySQL, Computer Hardware, Web Design, VPN, VMware, Windows, Cloud Computing, VoIP, Programming, HTML5, Troubleshooting, MS SQL, BitTorrent API, Git, Scala, Monitoring, Redis, IIS, Apache, Ubuntu, ElasticSearch, F5 BigIP, Active Directory, Windows 7, Operating Systems, Amazon Web Services..., Networking, Microsoft SQL Server, Linux, KVM
Education
Indiana University-Purdue University at Indianapolis 2014 — 2016
Master of Business Administration (MBA)
Indiana University Kokomo 2008 — 2011
Bachelors, Informatics
Mindy Buher's Interactive Intelligence Experience 1999 - 2001
Job Employee Development Solutions Consultant at Eli Lilly and Company
Industry E-Learning
Experience
Eli Lilly and Company March 2010 - Present
Eli Lilly June 2002 - March 2010
Interactive Intelligence 1999 - 2001
Software Artistry 1996 - 1999
Bradford Scott Data Corporation 1993 - 1996
Skills
Captivate, Learning Management, SharePoint, ADDIE, Performance Consulting, Instructor-led Training, E-Learning, Instructional Design, SnagIt, Learning Management..., Needs Analysis, Blended Learning, Training Delivery, Project Management, Training, Performance Management, Adult Education, Performance Improvement, Software Documentation, Business Analysis, Organizational..., Employee Training, SDLC, Documentum, Requirements Gathering, Technical Writing, Leadership Development, Requirements Analysis, Business Intelligence, Technical Training, Virtual Teams, Software Project..., SaaS, Knowledge Management, Databases, Microsoft SQL Server, Software Development, Change Management, Human Performance, Visio, CRM, Program Management, ERP, Process Improvement, SQL, Enterprise Software, Agile Methodologies, Cloud Computing
Education
Indiana University-Purdue University at Indianapolis 2002 — 2007
MS, Informatics, Human Computer Interaction
Indiana University Bloomington 1989 — 1993
BS, Business Information Systems
Eli Lilly and Company March 2010 - Present
Eli Lilly June 2002 - March 2010
Interactive Intelligence 1999 - 2001
Software Artistry 1996 - 1999
Bradford Scott Data Corporation 1993 - 1996
Skills
Captivate, Learning Management, SharePoint, ADDIE, Performance Consulting, Instructor-led Training, E-Learning, Instructional Design, SnagIt, Learning Management..., Needs Analysis, Blended Learning, Training Delivery, Project Management, Training, Performance Management, Adult Education, Performance Improvement, Software Documentation, Business Analysis, Organizational..., Employee Training, SDLC, Documentum, Requirements Gathering, Technical Writing, Leadership Development, Requirements Analysis, Business Intelligence, Technical Training, Virtual Teams, Software Project..., SaaS, Knowledge Management, Databases, Microsoft SQL Server, Software Development, Change Management, Human Performance, Visio, CRM, Program Management, ERP, Process Improvement, SQL, Enterprise Software, Agile Methodologies, Cloud Computing
Education
Indiana University-Purdue University at Indianapolis 2002 — 2007
MS, Informatics, Human Computer Interaction
Indiana University Bloomington 1989 — 1993
BS, Business Information Systems
Brad Oldham's Interactive Intelligence Experience February 2008 - December 2008
Job Sr. Instructional Training Designer at Carrier Corporation
Industry Information Technology and Services
Experience
Carrier Corporation May 2014 - Present
ExactTarget September 2012 - September 2013
Briljent September 2009 - August 2012
Fusion Alliance January 2009 - September 2009
Interactive Intelligence February 2008 - December 2008
Sallie Mae September 2004 - January 2008
Herff Jones August 1998 - September 2004
Herff Jones August 1994 - August 1998
Skills
Technical Writing, Software Documentation, Instructional Design, E-Learning, ADDIE, Articulate Storyline, Captivate, Blended Learning, Instructor-led Training, Training, Project Management, Team Building, Technical Training, Consulting, Microsoft Office, Writing, Email Marketing, Employee Training
Education
Indiana University Bloomington 1982 — 1986
Bachelor of Science, Management / Finance
Noblesville High School 1979 — 1982
High School Diploma, Business, Math, and Science
Carrier Corporation May 2014 - Present
ExactTarget September 2012 - September 2013
Briljent September 2009 - August 2012
Fusion Alliance January 2009 - September 2009
Interactive Intelligence February 2008 - December 2008
Sallie Mae September 2004 - January 2008
Herff Jones August 1998 - September 2004
Herff Jones August 1994 - August 1998
Skills
Technical Writing, Software Documentation, Instructional Design, E-Learning, ADDIE, Articulate Storyline, Captivate, Blended Learning, Instructor-led Training, Training, Project Management, Team Building, Technical Training, Consulting, Microsoft Office, Writing, Email Marketing, Employee Training
Education
Indiana University Bloomington 1982 — 1986
Bachelor of Science, Management / Finance
Noblesville High School 1979 — 1982
High School Diploma, Business, Math, and Science
Erik Novak's Interactive Intelligence Experience February 2001 - April 2005
Job Sr. Technical Training Developer at F5 Networks
Industry Computer Software
Experience
F5 Networks June 2011 - Present
Double-Take Software April 2005 - June 2011
Interactive Intelligence February 2001 - April 2005
Whittman-Hart / marchFIRST August 1998 - February 2001
Skills
Captivate, Instructional Design, E-learning, Technical Writing, Articulate, Storyline, Flash Design, JavaScript, Cloud Computing, VMware Workstation, Photojournalism, Classroom Instruction, LMS, Technical Training, E-Learning, Classroom, Learning Management..., Flash
Education
Indiana University Bloomington
MS, Instructional Systems Technology
F5 Networks June 2011 - Present
Double-Take Software April 2005 - June 2011
Interactive Intelligence February 2001 - April 2005
Whittman-Hart / marchFIRST August 1998 - February 2001
Skills
Captivate, Instructional Design, E-learning, Technical Writing, Articulate, Storyline, Flash Design, JavaScript, Cloud Computing, VMware Workstation, Photojournalism, Classroom Instruction, LMS, Technical Training, E-Learning, Classroom, Learning Management..., Flash
Education
Indiana University Bloomington
MS, Instructional Systems Technology
Jeff Christner's Interactive Intelligence Experience January 2000 - July 2001
Job Network Engineer at Lafayette School Corporation
Industry Information Technology and Services
Experience
Lafayette School Corporation March 2006 - Present
Witham Health Services December 2001 - March 2006
Interactive Intelligence January 2000 - July 2001
Lovelace Health Plan 1997 - 2000
Indian Health Service 1996 - 1997
Skills
Active Directory, Healthcare Information..., Windows Server, VoIP, Microsoft Office, Telephony, Telecommunications, System Administration, Networking, Network Administration, Network Engineering, Network Security, Wireless Networking, Cisco Technologies, Cisco IOS, Cisco Routers, Cisco Wireless, Avaya IP Telephony, Nortel, K-12, Educational Technology, IPTV, Routing Protocols, Email Systems, Microsoft Exchange, Internet Security, Cisco VPN, Cisco Firewall Security, Network Management
Education
Indiana University—Purdue University Fort Wayne 1990 — 1995
Management Information Systems
DeKalb High School 1984 — 1988
Lafayette School Corporation March 2006 - Present
Witham Health Services December 2001 - March 2006
Interactive Intelligence January 2000 - July 2001
Lovelace Health Plan 1997 - 2000
Indian Health Service 1996 - 1997
Skills
Active Directory, Healthcare Information..., Windows Server, VoIP, Microsoft Office, Telephony, Telecommunications, System Administration, Networking, Network Administration, Network Engineering, Network Security, Wireless Networking, Cisco Technologies, Cisco IOS, Cisco Routers, Cisco Wireless, Avaya IP Telephony, Nortel, K-12, Educational Technology, IPTV, Routing Protocols, Email Systems, Microsoft Exchange, Internet Security, Cisco VPN, Cisco Firewall Security, Network Management
Education
Indiana University—Purdue University Fort Wayne 1990 — 1995
Management Information Systems
DeKalb High School 1984 — 1988
Stephanie D Medley's Interactive Intelligence Experience March 2015 - Present
Job Inside Sales Specialist at Interactive Intelligence
Industry Marketing and Advertising
Experience
Interactive Intelligence March 2015 - Present
Interactive Intelligence October 2014 - March 2015
Angie's List November 2012 - October 2014
Angie's List April 2012 - November 2012
Enterprise Rent-A-Car September 2005 - April 2012
Skills
Cold Calling, Account Management, Sales, Sales Management, Customer Service, Customer Satisfaction, Sales Process, Marketing, Team Building, New Business Development, Customer Retention, Sales Operations, Strategic Planning, Leadership, Negotiation, Direct Sales, Recruiting, Microsoft Office, Management, Training, Marketing Communications, Sales Presentations, Selling, Lead Generation, B2B, Contract Negotiation, Marketing Strategy, Salesforce.com, Social Networking, Time Management, CRM, Business Development, Advertising, Online Advertising, Coaching, Advertising Sales, Team Leadership, Strategic Partnerships, Public Speaking, Employee Training, Retail, Solution Selling, PowerPoint, Social Media
Education
Indiana University Bloomington 1999 — 2004
Bachelor's degree, Political Science and Government
Interactive Intelligence March 2015 - Present
Interactive Intelligence October 2014 - March 2015
Angie's List November 2012 - October 2014
Angie's List April 2012 - November 2012
Enterprise Rent-A-Car September 2005 - April 2012
Skills
Cold Calling, Account Management, Sales, Sales Management, Customer Service, Customer Satisfaction, Sales Process, Marketing, Team Building, New Business Development, Customer Retention, Sales Operations, Strategic Planning, Leadership, Negotiation, Direct Sales, Recruiting, Microsoft Office, Management, Training, Marketing Communications, Sales Presentations, Selling, Lead Generation, B2B, Contract Negotiation, Marketing Strategy, Salesforce.com, Social Networking, Time Management, CRM, Business Development, Advertising, Online Advertising, Coaching, Advertising Sales, Team Leadership, Strategic Partnerships, Public Speaking, Employee Training, Retail, Solution Selling, PowerPoint, Social Media
Education
Indiana University Bloomington 1999 — 2004
Bachelor's degree, Political Science and Government
Zack Owens's Interactive Intelligence Experience January 2013 - February 2015
Job Senior Software Engineer, Nike Inc
Industry Computer Software
Experience
Nike February 2015 - Present
Interactive Intelligence January 2013 - February 2015
Interactive Intelligence May 2012 - August 2012
Interactive Intelligence May 2011 - November 2011
Skills
Java, Go, Amazon Web Services..., Cloud Computing, Distributed Systems, Linux, JavaScript, node.js, Redis, HTML, CSS, C, C++, Computer Science, Programming, REST, SIP, Amazon EC2, SOA, Git, Software Development, SaaS, Haskell
Education
Indiana University Bloomington 2006 — 2012
BS, Computer Science, 3.932
Nike February 2015 - Present
Interactive Intelligence January 2013 - February 2015
Interactive Intelligence May 2012 - August 2012
Interactive Intelligence May 2011 - November 2011
Skills
Java, Go, Amazon Web Services..., Cloud Computing, Distributed Systems, Linux, JavaScript, node.js, Redis, HTML, CSS, C, C++, Computer Science, Programming, REST, SIP, Amazon EC2, SOA, Git, Software Development, SaaS, Haskell
Education
Indiana University Bloomington 2006 — 2012
BS, Computer Science, 3.932
Rohita Ramaraj's Interactive Intelligence Experience August 2011 - December 2011
Job Accounting
Industry Accounting
Experience
Cummins Inc. January 2015 - October 2015
Interactive Intelligence August 2011 - December 2011
Skills
Microsoft Office, Strategic Planning, Business Analysis, Market Research, Process Improvement, Leadership, Team Leadership, Project Management, Account Management, Management, Microsoft Excel, Business Strategy, Accounting, Global Business...
Education
Indiana University - Kelley School of Business 2010 — 2012
Master of Science (MS), Accounting
University of Toledo 2007 — 2008
MBA
Cummins Inc. January 2015 - October 2015
Interactive Intelligence August 2011 - December 2011
Skills
Microsoft Office, Strategic Planning, Business Analysis, Market Research, Process Improvement, Leadership, Team Leadership, Project Management, Account Management, Management, Microsoft Excel, Business Strategy, Accounting, Global Business...
Education
Indiana University - Kelley School of Business 2010 — 2012
Master of Science (MS), Accounting
University of Toledo 2007 — 2008
MBA
Phil Whitener's Interactive Intelligence Experience November 2010 - Present
Job Architect at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence November 2010 - Present
Community Health Network June 2004 - November 2010
Roche Diagnostics May 2002 - June 2004
Skills
Active Directory, Network Security, Data Center, Windows Server, Virtualization, Networking, VMware, Microsoft SQL Server, Cloud Computing, Disaster Recovery, Troubleshooting, Security, Cisco Technologies, Citrix, Servers, VoIP
Education
Indiana University Bloomington
Bachelor of Science (B.S.), Computer Science
Interactive Intelligence November 2010 - Present
Community Health Network June 2004 - November 2010
Roche Diagnostics May 2002 - June 2004
Skills
Active Directory, Network Security, Data Center, Windows Server, Virtualization, Networking, VMware, Microsoft SQL Server, Cloud Computing, Disaster Recovery, Troubleshooting, Security, Cisco Technologies, Citrix, Servers, VoIP
Education
Indiana University Bloomington
Bachelor of Science (B.S.), Computer Science
Adam Randall's Interactive Intelligence Experience May 2012 - Present
Job Sr. Software Developer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2012 - Present
Infodynamics, inc December 2007 - May 2012
Rockwell Collins January 2005 - December 2007
Skills
C#, .NET, WCF, SQL Server, java
Education
Indiana University—Purdue University Fort Wayne 2002 — 2006
Computer Science, Computer Science, Math
Interactive Intelligence May 2012 - Present
Infodynamics, inc December 2007 - May 2012
Rockwell Collins January 2005 - December 2007
Skills
C#, .NET, WCF, SQL Server, java
Education
Indiana University—Purdue University Fort Wayne 2002 — 2006
Computer Science, Computer Science, Math
Jerry Kelley's Interactive Intelligence Experience August 2013 - Present
Job Senior Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence August 2013 - Present
The RND Group, Inc. February 2012 - August 2013
Citrix Systems August 2011 - April 2012
RingCube Technologies June 2011 - August 2011
Symantec Corp October 2006 - July 2011
Vision Solutions (formerly Double-Take Software) January 1998 - October 2006
AT&T Bell Labs June 1991 - January 1998
AT&T Graphics Software Labs May 1988 - June 1991
Skills
File Systems, Debugging, C, Operating Systems, Windows, Virtualization, Visual Studio, Embedded Systems, Unix, Architecture, Replication, Software Engineering, NTFS, C++, Kernel, Software Development, Software Design, Threads, Multithreading, Shell Scripting, Testing Tools, Win32 API, Embedded Software, Linux, Software Architectural..., Programming, Win32, Visual C++, WinDbg, Windows Services, STL, Software Documentation, Code Review, Software Testing Life..., Integration Testing, Software Project..., Unit Testing, Test Tools, Medical Devices, ISO 9000, HID, VSS, Subversion, TestTrack, Device Drivers, Databases, Perforce, Distributed Systems, Object Oriented Design, Architectures
Education
Purdue University 2010 — 2011
Master's, Program Computer Science
Indiana University-Purdue University at Indianapolis 1984 — 1988
bachelor's, electrical engineering technology
Interactive Intelligence August 2013 - Present
The RND Group, Inc. February 2012 - August 2013
Citrix Systems August 2011 - April 2012
RingCube Technologies June 2011 - August 2011
Symantec Corp October 2006 - July 2011
Vision Solutions (formerly Double-Take Software) January 1998 - October 2006
AT&T Bell Labs June 1991 - January 1998
AT&T Graphics Software Labs May 1988 - June 1991
Skills
File Systems, Debugging, C, Operating Systems, Windows, Virtualization, Visual Studio, Embedded Systems, Unix, Architecture, Replication, Software Engineering, NTFS, C++, Kernel, Software Development, Software Design, Threads, Multithreading, Shell Scripting, Testing Tools, Win32 API, Embedded Software, Linux, Software Architectural..., Programming, Win32, Visual C++, WinDbg, Windows Services, STL, Software Documentation, Code Review, Software Testing Life..., Integration Testing, Software Project..., Unit Testing, Test Tools, Medical Devices, ISO 9000, HID, VSS, Subversion, TestTrack, Device Drivers, Databases, Perforce, Distributed Systems, Object Oriented Design, Architectures
Education
Purdue University 2010 — 2011
Master's, Program Computer Science
Indiana University-Purdue University at Indianapolis 1984 — 1988
bachelor's, electrical engineering technology
Frank Sailer's Interactive Intelligence Experience June 2015 - Present
Job Sales Associate: Enhancing a Rich Tradition of Interactive Intelligence Sales Professionalism
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Ricoh Business Solutions April 2012 - May 2015
Ricoh Business Solutions March 2010 - March 2012
Skills
Cold Calling, Solution Selling, Salesforce.com, Professional Services, Lotus Notes, Sales Process, Management, Business Process, Managed Print Services, Document Imaging, New Business Development, Major Accounts, Direct Sales, Account Management, Forecasting, Telephony, Social Media Marketing, Presentation Skills, Closing Abilities, Microsoft Suites, Customer Relations
Education
Indiana University Bloomington 2005 — 2009
Bachelor’s Degree, Business Administration and Management, General
Interactive Intelligence June 2015 - Present
Ricoh Business Solutions April 2012 - May 2015
Ricoh Business Solutions March 2010 - March 2012
Skills
Cold Calling, Solution Selling, Salesforce.com, Professional Services, Lotus Notes, Sales Process, Management, Business Process, Managed Print Services, Document Imaging, New Business Development, Major Accounts, Direct Sales, Account Management, Forecasting, Telephony, Social Media Marketing, Presentation Skills, Closing Abilities, Microsoft Suites, Customer Relations
Education
Indiana University Bloomington 2005 — 2009
Bachelor’s Degree, Business Administration and Management, General
Travis Shrout's Interactive Intelligence Experience June 2013 - December 2013
Job Software Test Engineer at Fusion Alliance
Industry Information Technology and Services
Experience
Fusion Alliance December 2013 - Present
Domeshotz October 2010 - Present
Interactive Intelligence June 2013 - December 2013
Axia Technology Partners, LLC December 2010 - October 2012
Axia Technology Partners, LLC May 2010 - October 2012
Egenolf Patios March 2008 - November 2008
Roy L. Pines May 2007 - May 2008
Finish Line November 2005 - June 2007
Skills
Python, Matlab, Windows, Linux, Mac OS, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Graphic Design, Web Design, Logo Design, JavaScript, HTML, XML, Adobe Creative Suite, Photoshop, InDesign, Illustrator, Dreamweaver, Network Administration, VoIP, Project Management, PHP, Software Documentation, Cloud Computing
Education
Indiana University Bloomington 2006 — 2011
Informatics Major Bussiness Minor, Informatics: Solving Problems using IT
Fusion Alliance December 2013 - Present
Domeshotz October 2010 - Present
Interactive Intelligence June 2013 - December 2013
Axia Technology Partners, LLC December 2010 - October 2012
Axia Technology Partners, LLC May 2010 - October 2012
Egenolf Patios March 2008 - November 2008
Roy L. Pines May 2007 - May 2008
Finish Line November 2005 - June 2007
Skills
Python, Matlab, Windows, Linux, Mac OS, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Graphic Design, Web Design, Logo Design, JavaScript, HTML, XML, Adobe Creative Suite, Photoshop, InDesign, Illustrator, Dreamweaver, Network Administration, VoIP, Project Management, PHP, Software Documentation, Cloud Computing
Education
Indiana University Bloomington 2006 — 2011
Informatics Major Bussiness Minor, Informatics: Solving Problems using IT
Mike Blandford's Interactive Intelligence Experience June 2011 - Present
Job Senior Software Engineer
Industry Computer Software
Experience
Interactive Intelligence June 2011 - Present
Skills
C#, WPF, Silverlight
Education
Indiana University Bloomington 2001 — 2007
Masters, Computer Science
Interactive Intelligence June 2011 - Present
Skills
C#, WPF, Silverlight
Education
Indiana University Bloomington 2001 — 2007
Masters, Computer Science
Vishesh Panchal's Interactive Intelligence Experience July 2013 - January 2014
Job Sr. Software Engineer at Amazon
Industry Computer Software
Experience
Amazon January 2014 - Present
Interactive Intelligence July 2013 - January 2014
Beckman Coulter Inc June 2008 - July 2013
Indiana University January 2008 - December 2008
Pervasive Technology Institute September 2007 - December 2007
Aprimo Inc May 2007 - August 2007
Skills
Scheme, C, C++, SQL, Erlang, Lisp, Common Lisp, C#, PHP, Java, LaTeX, Git, emacs, Emacs
Education
Indiana University Bloomington 2006 — 2008
M.S, Computer Science
K. J. Somaiya College of Engineering 2002 — 2006
Bachelor of Engineering, Information Technology
Amazon January 2014 - Present
Interactive Intelligence July 2013 - January 2014
Beckman Coulter Inc June 2008 - July 2013
Indiana University January 2008 - December 2008
Pervasive Technology Institute September 2007 - December 2007
Aprimo Inc May 2007 - August 2007
Skills
Scheme, C, C++, SQL, Erlang, Lisp, Common Lisp, C#, PHP, Java, LaTeX, Git, emacs, Emacs
Education
Indiana University Bloomington 2006 — 2008
M.S, Computer Science
K. J. Somaiya College of Engineering 2002 — 2006
Bachelor of Engineering, Information Technology
Richard Schott's Interactive Intelligence Experience January 2015 - Present
Job Experienced technology professional focused on improving products, processes, and the customer experience
Industry Electrical/Electronic Manufacturing
Experience
Interactive Intelligence January 2015 - Present
One View, Inc. April 2014 - December 2014
Cine-tal Systems August 2013 - April 2014
THX Ltd. May 2011 - August 2013
Cine-tal Systems March 2006 - April 2011
WFYI 2003 - 2006
Skills
Digital Video, Television, Video Production, Video, Post Production, Digital Media, Broadcast, Film, Product Management, Product Development, Customer Service, Color Management, Customer Support, Customer Product..., Product Specification, Product Marketing, User Stories, User Experience, Strategic Partnerships, Customer Facing Roles, Continuous Improvement, Customer Satisfaction..., Workflow, Technical Support, Case Managment, Technical Documentation, Content Development, Content Management, Webinar Development, Trade Show Presentations, Product Demonstration, Consumer Electronics, Media Production, Videography, Visual Effects, Broadcast Television, Video Editing, Film Production, HD Video, Competitive Analysis, Salesforce.com, CRM databases, Customer Management, Training Delivery, Project Management, Software Documentation, Software Project..., Process Improvement, Training, Cross-functional Team...
Education
Indiana University - Kelley School of Business 2003 — 2006
BS, Business Administration and Management, General, 3.85
Grosse Pointe South High School
Interactive Intelligence January 2015 - Present
One View, Inc. April 2014 - December 2014
Cine-tal Systems August 2013 - April 2014
THX Ltd. May 2011 - August 2013
Cine-tal Systems March 2006 - April 2011
WFYI 2003 - 2006
Skills
Digital Video, Television, Video Production, Video, Post Production, Digital Media, Broadcast, Film, Product Management, Product Development, Customer Service, Color Management, Customer Support, Customer Product..., Product Specification, Product Marketing, User Stories, User Experience, Strategic Partnerships, Customer Facing Roles, Continuous Improvement, Customer Satisfaction..., Workflow, Technical Support, Case Managment, Technical Documentation, Content Development, Content Management, Webinar Development, Trade Show Presentations, Product Demonstration, Consumer Electronics, Media Production, Videography, Visual Effects, Broadcast Television, Video Editing, Film Production, HD Video, Competitive Analysis, Salesforce.com, CRM databases, Customer Management, Training Delivery, Project Management, Software Documentation, Software Project..., Process Improvement, Training, Cross-functional Team...
Education
Indiana University - Kelley School of Business 2003 — 2006
BS, Business Administration and Management, General, 3.85
Grosse Pointe South High School
Nichole Hoffmann's Interactive Intelligence Experience 1996 - 2010
Job V.P. Marketing PartTec, Ltd.
Industry Defense & Space
Experience
PartTec, Ltd. 2012 - Present
Ivy Tech Community College 2011 - Present
Interactive Intelligence 1996 - 2010
Skills
Public Speaking, Marketing, Event Planning, Entrepreneurship, Strategic Planning, Social Media, Enterprise Software, Fundraising, Program Management, Marketing Communications, Marketing Strategy, Public Relations, Leadership, Cloud Computing, Salesforce.com, SaaS
Education
Indiana University Bloomington
Bachelor's degree, Marketing
PartTec, Ltd. 2012 - Present
Ivy Tech Community College 2011 - Present
Interactive Intelligence 1996 - 2010
Skills
Public Speaking, Marketing, Event Planning, Entrepreneurship, Strategic Planning, Social Media, Enterprise Software, Fundraising, Program Management, Marketing Communications, Marketing Strategy, Public Relations, Leadership, Cloud Computing, Salesforce.com, SaaS
Education
Indiana University Bloomington
Bachelor's degree, Marketing
Kate Sedam's Interactive Intelligence Experience August 2015 - Present
Job Financial Analyst at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence August 2015 - Present
The Consultants Consortium June 2012 - Present
The Consultants Consortium Inc. (TCC) February 2010 - Present
The Consultants Consortium, Inc (TCC) April 2011 - June 2012
The Consultants Consortium Inc. (TCC) April 2009 - February 2010
CNO Financial Group May 2008 - April 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Training, Process Improvement, Business Analysis, Microsoft Word
Education
Indiana University - Kelley School of Business 2004 — 2008
BA, Finance
Universiteit Maastricht 2007 — 2007
Business
Interactive Intelligence August 2015 - Present
The Consultants Consortium June 2012 - Present
The Consultants Consortium Inc. (TCC) February 2010 - Present
The Consultants Consortium, Inc (TCC) April 2011 - June 2012
The Consultants Consortium Inc. (TCC) April 2009 - February 2010
CNO Financial Group May 2008 - April 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Training, Process Improvement, Business Analysis, Microsoft Word
Education
Indiana University - Kelley School of Business 2004 — 2008
BA, Finance
Universiteit Maastricht 2007 — 2007
Business
Kyle Jett's Interactive Intelligence Experience May 2012 - Present
Job Application Developer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2012 - Present
University Information Technology Services October 2011 - March 2012
Paoli Peaks Ski Resort August 2010 - August 2011
Paoli Peaks Ski Resort 2004 - 2011
Skills
PHP, Python, XML, XHTML, CSS, C#, C++, Java, Databases, Human Computer..., Call Center Development
Education
Indiana University Bloomington 2008 — 2012
Bachelor of Science (B.S.), Informatics, Human Centered Interaction, Business
Interactive Intelligence May 2012 - Present
University Information Technology Services October 2011 - March 2012
Paoli Peaks Ski Resort August 2010 - August 2011
Paoli Peaks Ski Resort 2004 - 2011
Skills
PHP, Python, XML, XHTML, CSS, C#, C++, Java, Databases, Human Computer..., Call Center Development
Education
Indiana University Bloomington 2008 — 2012
Bachelor of Science (B.S.), Informatics, Human Centered Interaction, Business
Eric Flickner's Interactive Intelligence Experience January 2012 - Present
Job
Industry Computer Software
Experience
Interactive Intelligence January 2012 - Present
Technicolor September 2010 - January 2012
Digiop Technologies July 2010 - September 2010
Exacq Technologies March 2009 - July 2010
Pelco October 2006 - March 2009
Skills
.NET, Testing, C++, Databases, Embedded Systems, Enterprise Software, Software Engineering, Software Development, Embedded Software, Software Design, C, C#, Agile Methodologies, Linux, Programming, System Architecture, Visual Studio
Education
Indiana University-Purdue University at Indianapolis 2004 — 2007
Masters of Science, Electrical and Computer Engineering
Indiana University-Purdue University at Indianapolis 2000 — 2004
Bachelors of Science, Computer Engineering
Interactive Intelligence January 2012 - Present
Technicolor September 2010 - January 2012
Digiop Technologies July 2010 - September 2010
Exacq Technologies March 2009 - July 2010
Pelco October 2006 - March 2009
Skills
.NET, Testing, C++, Databases, Embedded Systems, Enterprise Software, Software Engineering, Software Development, Embedded Software, Software Design, C, C#, Agile Methodologies, Linux, Programming, System Architecture, Visual Studio
Education
Indiana University-Purdue University at Indianapolis 2004 — 2007
Masters of Science, Electrical and Computer Engineering
Indiana University-Purdue University at Indianapolis 2000 — 2004
Bachelors of Science, Computer Engineering
Maxwell Mielke's Interactive Intelligence Experience May 2010 - July 2010
Job Solutions Advisor at Kronos
Industry Computer Software
Experience
Kronos August 2015 - Present
Kronos January 2014 - August 2015
Kronos January 2013 - January 2014
Indiana University March 2010 - December 2012
Interactive Intelligence May 2010 - July 2010
Skills
Enterprise Software, Agile Methodologies, Requirements Analysis, Software Project..., Business Intelligence, Databases, Software Implementation, SaaS, Integration, Software Documentation, Business Analysis, GoToAssist, GoToMeeting, WinSCP, Putty, System Design, Network Security, Cloud Computing, Cloud Applications, Cloud-based, Cloud Security, Online Gaming, Hardware Diagnostics, Hardware Support, Hardware Installation, SMB, Medium Business, Small Business, Technical Support, Software Support, Process Efficiency, Process Automation, Technical Documentation, Computer Software..., Import/Export Operations, Custom Reporting..., Custom Reports, Process Analysis, Microsoft Office
Education
Indiana University Bloomington 2007 — 2012
Bachelor of Science (B.S.), Human Computer Interaction
Kronos August 2015 - Present
Kronos January 2014 - August 2015
Kronos January 2013 - January 2014
Indiana University March 2010 - December 2012
Interactive Intelligence May 2010 - July 2010
Skills
Enterprise Software, Agile Methodologies, Requirements Analysis, Software Project..., Business Intelligence, Databases, Software Implementation, SaaS, Integration, Software Documentation, Business Analysis, GoToAssist, GoToMeeting, WinSCP, Putty, System Design, Network Security, Cloud Computing, Cloud Applications, Cloud-based, Cloud Security, Online Gaming, Hardware Diagnostics, Hardware Support, Hardware Installation, SMB, Medium Business, Small Business, Technical Support, Software Support, Process Efficiency, Process Automation, Technical Documentation, Computer Software..., Import/Export Operations, Custom Reporting..., Custom Reports, Process Analysis, Microsoft Office
Education
Indiana University Bloomington 2007 — 2012
Bachelor of Science (B.S.), Human Computer Interaction
陈之彦's Interactive Intelligence Experience June 2011 - June 2012
Job 7 Days Group Holdings Limited (NYSE: SVN) Sr. Financial Analyst
Industry Hospitality
Experience
7 Days Group Holdings Limited (NYSE: SVN) September 2012 - Present
Interactive Intelligence June 2011 - June 2012
Belden Inc. October 2010 - May 2011
Education
美国印地安那大学伯明顿分校 2009 — 2011
Accounting
中国人民大学 2004 — 2008
7 Days Group Holdings Limited (NYSE: SVN) September 2012 - Present
Interactive Intelligence June 2011 - June 2012
Belden Inc. October 2010 - May 2011
Education
美国印地安那大学伯明顿分校 2009 — 2011
Accounting
中国人民大学 2004 — 2008
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia