Knology Company
Industry: Telecommunications company
DescriptionKnology, Inc. was a cable company formed in 1994 by ITC Holding Company, LLC, a telecommunications holding company in West Point, Georgia that also founded Internet service provider Mindspring. In 1999, Knology merged with Valley Telephone Company. Headquarters: West Point, GA Founded: 1994 Ceased operations: April 18, 2012 Type of business: Publicly listed company
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Knology Employees
Knight Industries LLC August 2012 - Present
eBay Inc 2013 - 2015
Computerized Assessments & Learning July 2012 - August 2012
Knology October 2010 - 2012
Sunflower Broadband February 2008 - October 2010
Allen Press January 2004 - February 2008
Skills
Perl, Java, Python, HTML, Apache, PHP, MySQL, PostgreSQL, Oracle SQL, JavaScript, Linux, Web Applications, XML, Subversion, TCP/IP, Unix, SQL, Software Development, Linux System..., Open Source, Oracle, Red Hat Linux
Education
University of Kansas 1993 — 2001
Bachelor of Science (B.S.), Computer Engineering
Smartbridge February 2013 - Present
SecureGlobal Logistics November 2012 - February 2013
At Home Healthcare June 2011 - October 2012
KBR, Inc. February 2007 - April 2011
Eye Center North Florida 2005 - 2007
Knology 2003 - 2005
Johnstone Foods, Inc 2000 - 2003
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Administrative..., Management, Communication, Eye for Details, Analysis, Organization, Problem Solving, Project Coordination, Strategy, Training, Marketing, Project Management
Education
Gulf Coast State College
Associate of Arts (A.A.)
Farmers Insurance March 2014 - Present
Knology February 2011 - January 2013
print management 2012 - 2012
Skills
Sales Process, VoIP, Customer Retention, Direct Sales, Sales Operations, Sales Management, Customer Satisfaction, Insurance, Sales, Selling, Account Management, Salesforce.com, Call Centers, CRM, Customer Experience, Telecommunications, New Business Development, Sales Presentations, Networking, Employee Benefits
Education
Purdue University 1982 — 1986
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
lafayette jefferson high school
Wal-Mart June 2013 - Present
Knology July 2008 - May 2013
Skills
Network Administration, Computer Hardware, Computers, Telecommunications, Fiber Optics, Computer Repair, Cisco Routers, Audio Engineering, Home Automation, CCTV, IP CCTV, Home Theater
Education
H Councill Trenholm State Technical College 2013 — 2013
Currently Attending
Robert E. Lee High School 2001 — 2003
Professional Sales Group Of North Alabama January 2004 - Present
Knology January 1996 - January 2004
Skills
Microsoft Word, Microsoft Excel, Outlook, Customer Service, Microsoft Office, Office Management, PowerPoint, Administrative..., Data Entry, Accounts Payable, Accounts Receivable, Inventory Management, Invoicing, Budgets, QuickBooks, Event Planning, Purchasing, Office Administration
Education
Valley Fellowship Christian Academy 1989 — 1993
Dipoloma
John C Calhoun State Community College
Anthem, Inc. April 2015 - Present
Anthem June 2013 - Present
ValueOptions March 2012 - June 2013
Cox Communications October 2009 - March 2012
Cox Communications December 2007 - October 2009
Cox Communications December 2006 - December 2007
Cox Communications December 2005 - December 2006
Cox Communications July 2004 - December 2005
Best Buy June 2002 - August 2005
Knology June 2000 - May 2002
Skills
Troubleshooting, Cross-functional Team..., Project Management, Leadership, Telecommunications, Strategic Planning, ITIL, Management, Vendor Management, Networking, Training, Process Improvement, Budgets, Call Centers, Team Leadership, Six Sigma, Technical Support, Business Process, Program Management, Customer Service, Information Technology, Business Analysis, VoIP, Operations Management, Call Center, IT Strategy, Team Building, Integration, SharePoint, Analysis, Strategy, Business Process..., Software Documentation, Change Management, Microsoft Office, IT Management
Education
University of Florida - Warrington College Of Business 2009 — 2010
MBA, Business
Old Dominion University 2004 — 2007
BS, Business Administration, Information Technology
Tidewater Community College
Associate of Science (A.S.), Computer Science
Aflac August 2012 - Present
Knology July 2009 - August 2012
Smith Barney/Morgan Stanley August 2008 - July 2009
InterCall August 2005 - August 2008
ITC DeltaCom, Inc June 2001 - July 2005
Powertel, Inc. February 1998 - May 2001
Skills
Financial Reporting, Accounting, Forecasting, Budgets, Accounts Receivable, Financial Analysis, Sarbanes-Oxley, Telecommunications, Fixed Assets, General Ledger, Process Improvement, Team Building, Cost Accounting, Internal Audit, Account Reconciliation, Management, Auditing, Analysis, Data Analysis, Internal Controls, Financial Advisory, Risk Management, Strategic Financial..., Invoicing, Leadership, Insurance, Variance Analysis, Bookkeeping, Tax Preparation, Compliance, Finance, Billing, Budgeting, Sarbanes-Oxley Act
Education
Troy University 1992 — 1995
BS, Finance - Magna Cum Laude
Jasper Engines & Transmissions May 2006 - Present
AAMCO Transmissions and Total Car Care January 2003 - May 2006
Knology June 2001 - January 2003
Skills
New Business Development, Consulting, Marketing Communications, Communication, Maintaining..., Personality, Personal Development, Customer Satisfaction, Sales Management, Sales Process, Inventory Management, Team Building, Customer Service, Automotive, Sales, Automotive Aftermarket, Marketing, Automotive Repair, Vehicles, Sales Presentations, Automobile, Account Management, Sales Operations, Cold Calling, Parts, Pricing, Direct Sales, B2B, Purchasing, Customer Retention, Warranty, Negotiation, Selling, Product Development, Marketing Strategy, Operations Management, Retail, Forecasting
Education
University of North Alabama 1997 — 2000
Bachelor's degree, Communication and Media Studies
The Picture People October 2008 - 2012
Knology January 2005 - April 2007
Express Scripts September 2002 - October 2005
Skills
Digital Photography, Photography, Portrait Photography, Event Photography, Commercial Photography, Lightroom, Image Editing, Portraits, Photojournalism, Wedding Photography, Photoshop, Image Manipulation, Photos, Fashion Photography
Education
Georgia Perimeter College 2008 — 2010
Associate of Arts (AA), Business/Corporate Communications
Camden County High School 1999 — 2002
South Central AV February 2015 - Present
Next Solutions LLC (DirecTV) May 2014 - December 2014
Anthony Telesca Foundation April 2013 - May 2014
Wide Open West (WOW! formerly Knology) December 2003 - April 2013
Knology December 1999 - December 2003
Time Warner Cable July 1997 - December 1999
Time Warner Cable November 1994 - July 1997
Time Warner Cable February 1993 - October 1994
KBLCOM July 1992 - February 1993
KBLCOM December 1991 - July 1992
Skills
Telecommunications, Strategy, Direct Sales, Leadership, Sales, Management, Cross-functional Team..., Operations Management, Broadband, Sales Management, Selling, Customer Retention, Competitive Analysis, VoIP, Marketing, Customer Satisfaction, Sales Operations, Wireless, Budgets, Product Marketing, Strategic Partnerships, Account Management, Analytics, Product Management, B2B, Sales Process, Solution Selling, Vendor Management, Training, IP, Channel Partners, Telephony, Public Relations, Sales Presentations, Being Awesome, Techie, 501c3 Management, Brand Awareness, Program Development, P&L Management, On Air and Commercial..., Grants, Team Building
Education
Texas State University-San Marcos 1986 — 1988
Masters, Military History and Poliical Science, 3.8
Community College of the Air Force 1985 — 1986
Associates, Computer Operations, 3.6
University of Kansas 1982 — 1985
Bachelors, History and Philosophy (Dual Major), 2.8
104 Essex, LLC September 2013 - Present
Orotek, Inc. February 2012 - August 2013
Comcast March 2005 - January 2012
Knology 1995 - 2005
Vision Cable Communications/Time Warner Cable 1990 - 1995
Skills
Marketing Strategy, Product Marketing, Marketing, Strategy, Integrated Marketing, Strategic Partnerships, Management, Digital Media, Brand Management, Digital Marketing, Direct Sales, Advertising, Account Management, B2B, Sales, Public Relations, Product Management, Leadership, Marketing Communications, Market Planning, Business Development, Telecommunications, Social Media, Customer Acquisition, Creative Direction, Direct Marketing, Cross-functional Team..., B2B Marketing, Customer Retention, Strategic Planning, Start-ups, VOD, Competitive Analysis, Product Development, Direct Mail, Email Marketing, Team Building, Brand Development, Online Marketing, Marketing Management, Building Relationships, Lead Generation, Online Advertising, Multi-channel Marketing, Digital Strategy, Media Planning, Social Media Marketing, New Business Development, Advertising Sales
Education
University of Tennessee-Knoxville - College of Business Administration
B.S, Marketing
Pepi Food Services November 2012 - Present
Knology August 2004 - November 2012
Skills
Telecommunications, Call Center, Customer Satisfaction, Sales Management, Advertising, Customer Service, Sales, Product Marketing, Public Relations, Brand Developement, Employee Relations, Event Planning, Marketing, Media Relations, Hospitality, Social Media, Meeting, Administrative..., Email Marketing, Event Management, Call Centers, Leadership, VoIP, Retail, Team Leadership, Account Management, Training, Fundraising, Strategic Planning, Budgets
Education
Troy University Dothan
Amdocs/T-Mobile March 2012 - Present
Amdocs November 2009 - Present
USA Martial Arts 2001 - Present
Knology May 2009 - October 2010
Philips January 2007 - April 2009
Amdocs March 2005 - January 2007
CRM Consulting Services March 2001 - March 2005
Stahl Technology Services January 1999 - April 2004
Clarify August 1997 - January 1999
Convergent Media Services August 1994 - August 1997
Skills
Oracle, Integration, Unix
Education
Georgia Tech 1984 — 1987
Bachelor of Science Applied Math, Applied Mathematics
Education Networks of America May 2011 - Present
Knology October 2010 - May 2011
Comcast Cable October 2000 - October 2010
Skills
Network Design, Networking, Wireless Networking, WiFi, IEEE 802.11, Telecommunications, DOCSIS, VoIP, DWDM, Switches, Cisco IOS, Routing, Optical Fiber, WAN, OSPF, Cisco Routers, Firewalls, Routers, LAN-WAN, Network Engineering, MPLS, Ethernet, CMTS, Cisco Certified, Remedy 7, Cable Modems, EIGRP, HDLC, PPP, Frame Relay, RIP, VTP, STP, VLAN, IPv6, RIPng, Packet Tracer, DNS, NAT, Content Filtering, Zimbra, T1s, DS3, OCx, Rings, Fiber Optics, Optical Engineering, Juniper, MRV, National Electrical Code
Education
Indian Hills Community College 1990 — 1992
Computer Science Degree, Technical and Scientific Communication
Valley High School - West Des Moines, IA 1987 — 1990
Sophomore - Senior, High School/Secondary Diplomas and Certificates
Ottumwa High School - Ottumwa, IA 1986 — 1987
Freshman, High School/Secondary Diplomas and Certificates
Aerohive Training
Pursuing New Job Opportunities September 2014 - Present
Paychex November 2013 - September 2014
Saint Petersburg Housing Authority October 2012 - June 2013
Volunteers of America (Creekside Manor) February 2011 - October 2012
Oasis Outsourcing April 2007 - June 2009
Accenta, Inc June 2006 - April 2007
BBF Integrated Solutions July 2005 - March 2006
Knology March 2004 - July 2005
Eva Tone July 1999 - September 2003
Skills
Specialties:..., Leadership, Training, Vendor Management, Marketing, Management, Project Planning, Advertising, QuickBooks, Account Management, Outlook, Administrative..., Customer Service, Sales Management, Employee Benefits, Employee Relations, Microsoft Word, Problem Solving, Recruiting
Education
St. Petersburg College 2009 — 2016
BUS-AS, Business Administration, 3.25
Pittsfield Public Schools 1984 — 1987
High School Diploma, Business Administration, 3.0
DICK'S Sporting Goods December 2014 - Present
DICK'S Sporting Goods 2014 - Present
WOW! Internet, Cable & Phone July 2014 - December 2014
The Underground Lab January 2014 - July 2014
Wide Open West January 2013 - January 2014
Knology August 2009 - January 2014
Lawrence Journal-World September 2005 - 2009
Coca-Cola Enterprises July 2003 - September 2005
JCPenney September 1999 - April 2002
Skills
Customer Satisfaction, Telecommunications, Customer Service, PowerPoint, Project Planning, Employee Relations, Microsoft Excel, Event Planning, Process Scheduler, Account Management, Coaching, Sales, Marketing, Leadership, Sales Management
Education
University of Kansas 1996 — 1999
BGS, Psychology
Poliquin Performance and Poliquin Strength Institute East Greenwich Rhode Island. 2013 — 2013
PICP Level 1 & 2, Strength and Conditioning
Hutchinson Community College 1994 — 1996
Associate of Arts (A.A.), General Studies
PSI Health Care - A Rotech Healthcare Company September 2013 - May 2014
Knology September 2009 - February 2013
Lawrence & Schiller November 2002 - July 2009
Citi Commerce Solutions, Citibank July 1990 - May 2002
Sioux Falls Public School District January 1990 - May 1996
Skills
Direct Sales, Account Management, Salesforce.com, Telephony, Sales, Call Centers, Customer Retention, Telecommunications, Internet, Fiber Optics, Business Communications, Sales Management, CRM, Training, Customer Satisfaction, Customer Service, Competitive Analysis, New Business Development, Cold Calling, Sales Process, Sales Operations, Negotiation, Business Development, Healthcare, Key Account Management, Key Account Development, Microsoft Office, Project Management, Teaching
Education
Sioux Falls College 1984 — 1989
Bachelor of Arts, Health and Physical Education
The University of North Dakota
Sport Pedagogy
G.A. Johnson Construction, Inc. February 2013 - Present
IMED Consulting October 2012 - February 2013
Knology August 2010 - October 2012
Avera Mckennan Foundation January 2009 - May 2009
Skills
Microsoft Office, Adobe Photoshop, Adobe Illustrator, Social Media, Press Releases, Public Relations, Social Media Marketing, Marketing Communications, Marketing, Social Networking, Editing, Newsletters, Graphic Design, Management
Education
The University of South Dakota 2006 — 2009
Contemporary Media & Journalism, Public Relations, Advertising
The University of South Dakota 2006 — 2009
Bachelor of Arts (B.A.), Contemporary Media & Journalism
Baker Motor Company December 2013 - Present
WOW! Internet, Cable & Phone August 2012 - May 2013
Knology August 1996 - August 2012
General Dynamics February 1990 - February 1994
US Navy June 1987 - June 1991
Skills
Customer Retention, Budget Process, Telecommunications, Call Centers, Telephony, Leadership, Customer Satisfaction, Cable Television, Budgets, Operating Budgets, Team Leadership, VoIP, Fiber Optics, Internet Services, Customer Engagement, Customer Relations, Customer Service, Volunteering, Team Management, Cross-functional Team..., Public Speaking, Financial Accounting, Accounting, Account Reconciliation, Budget Monitoring, Budget Reconciliation, Cable Management, Cash Management, Cash Handling Experience, Petty Cash, Customer Service..., Financial Analysis, Financial Statements, Revenue Assurance, Telecommunications..., Telecommunication..., Expense Management, Expense Budget..., Operating Expenses, Organizational..., Situational Leadership, Digital Photography, Photography, Lightroom, Photoshop Elements, Photoshop, Entrepreneurship, Sales, Direct Sales
Education
Southern Wesleyan University 1999 — 2000
Bachelor of Science in Management
Trident Technical College 1994 — 1996
Associates in Business, Accounting
Riskonnect, Inc. March 2013 - Present
Knology July 2011 - December 2012
AutoTrader.com April 2009 - February 2011
AutoTrader.com December 2007 - April 2009
Earthlink March 2006 - October 2007
EarthLink March 2000 - March 2006
Ashford International May 1997 - October 1999
CH2M Hill September 1994 - April 1997
Georgia Pacific July 1992 - August 1994
IBM 1990 - 1992
Skills
Product Management, Product Marketing, Competitive Analysis, Vendor Management, Contract Negotiation, Analysis, Cross-functional Team..., Data Governance, Business Intelligence, Customer Satisfaction, Strategic Partnerships, User Experience, Wireless, Project Management, CRM, Start-ups, Business Development, Telecommunications, Integration, Program Management, Enterprise Software, Cloud Computing, Strategy, Product Development, Sales, Leadership, Management, Software Development, Sales Operations
Education
Mississippi State University
BBA
LockMasters USA January 2013 - Present
Knology June 2004 - September 2012
Skills
Sales, Sales Management, Direct Sales, Customer Service, Selling, Sales Operations, Account Management, Customer Satisfaction, New Business Development, Sales Process, Customer Retention, Telecommunications, B2B, Call Centers, Marketing Strategy, Product Marketing, Salesforce.com, Team Building
Education
Gulf Coast Community College 2001 — 2003
Associate of Arts (AA), Business Administration and Management, General
Knology 2007 - January 2013
Knology 2003 - 2007
Cox Media 2000 - 2003
Paul Brent Studio 1996 - 2000
Reebok 1993 - 1995
Skills
Direct Mail, Marketing Strategy, Promotions, Advertising, Public Relations, Integrated Marketing, Market Research, Sales Management, Customer Acquisition, Strategic Planning, Direct Marketing, Brand Development, Customer Relations, B2B, Competitive Analysis, Go-to-market Strategy, Strategy, Product Marketing, Sales, Strategic Partnerships, Marketing, Marketing Management, Market Planning, Marketing Communications, Telecommunications, Digital Media, E-commerce, Sales Operations
Education
Integrative Institute of Nutrition 2012 — 2013
Certified Health Coach, Integrative Nutrition
The University of Georgia 1989 — 1992
Bachelor of Journalism, Advertising/Marketing
Delta Air Lines June 2015 - Present
Deloitte September 2014 - June 2015
Deloitte October 2012 - September 2014
Blue Ridge Inventory April 2012 - July 2012
Deloitte January 2011 - March 2011
Siemens Industry June 2010 - August 2010
Knology June 2009 - August 2009
Skills
Marketing Communications, Auditing Standards, Attention to detail and..., Accounting, Salesforce.com, Pardot, Analysis, Marketing, Project Planning, Auditing, Finance, Financial Analysis, Leadership, Process Improvement
Education
Georgia Institute of Technology 2007 — 2011
Bachelor of Business Administration (BBA), Accounting
Pontificia Universidad Católica de Chile 2009 — 2009
FGBMFA November 2006 - Present
Diversified Financial Solutions October 2005 - Present
SkillTraxTV.com October 2010 - Present
North American Power March 2012 - April 2013
Prodigy3 August 2011 - April 2013
Knology 2008 - 2008
FGBMFI 1994 - 2006
Knight Financial Solutions May 1998 - October 2005
Augusta Lincoln/Mercury/Suzuki July 2001 - September 2002
Thomson Motor Centre January 2000 - April 2001
Skills
Small Business, Team Building, Management, Marketing, Team Leadership, Insurance, Project Planning, Strategy, Customer Service, Entrepreneurship, New Business Development, Public Speaking, Leadership, Sales, Public Relations, Strategic Planning, Online Marketing, Social Media Marketing, Prison Ministry, Fixed Annuities, Budgets, Marketing Strategy, Business Development, Lifestyle Coaching, Construction Management, Service Management, Strategic Financial..., Retirement Planning, Creative Writing, Recruiting, Sales Management, Business Planning, Direct Sales, Network Marketing, Leadership Development, Training, Online Advertising, Advertising, Contract Negotiation, Event Planning, Fundraising, CRM, Social Networking, Real Estate, Equity Indexed Annuities, Selling, Contract Negiotiation..., Health and Medicare..., Mentoring, Human Resources
Education
Montgomery College
Business/Commerce, General
University of Missouri-Rolla
Business Administration and Management, General
Army Aviation Center Federal Credit Union September 2009 - Present
Babies R Us October 2008 - July 2009
Knology July 2007 - October 2008
Skills
Banking, Public Relations, Credit Unions, Strategic Planning, Marketing Strategy, Sales, Leadership, Management, Team Building, Business Development, Customer Service, Microsoft Office, Marketing, Account Management, Social Media Marketing, Relationship Management, Consumer Lending, Coaching, Teamwork, Financial Analysis, Marketing Communications, Nonprofits, Microsoft Excel, Mortgage Lending, Outlook, Customer Satisfaction, Sales Management, Training
Education
Troy University 2003 — 2007
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
DeKalb Medical May 2013 - Present
Gulfstream Aerospace July 2012 - June 2013
Knology March 2011 - August 2012
AT&T January 2008 - March 2011
Skills
Switches, Cisco Technologies, DNS, DHCP, TCP/IP, Routers, Troubleshooting, OSPF, VoIP, CCNA, LAN-WAN, Cisco Routers, VPN, WAN, Cisco Wireless, Cisco VoIP, EIGRP, QoS, MPLS, BGP, Cisco Nexus, Cisco prime...
Education
Georgia Gwinnett College 2015 — 2018
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
Gwinnett Technical College 2005 — 2010
Junos-JNCIA, Computer Science, 4.0
Cisco Networking Academy 2007 — 2009
Gwinnett Technical College, CISCO SPECIALIST, 4.0
Gwinnett Technical College 2004 — 2009
Associate's degree, Computer Science, 4.0
Gwinnett Technical College 2004 — 2009
Computer Service and Electronic Technician, Industrial Electronics Technology/Technician, 4.0
Gwinnett Technical College 2004 — 2009
Computer hardware technician, Computer Hardware Technology/Technician, 4.0
Gwinnett Technical College 2004 — 2009
Networking Specialist, Computer Science, 4.0
Gwinett Technical College 2004 — 2008
CompTia Network+, Computer Science, 4.0
College of technology, Ivory Coast 2000 — 2003
Bachelor's Degree, Electrical and Electronics Engineering
Charleston Telecom Solutions, LLC April 2011 - Present
Knology July 2010 - April 2011
Bascom Technologies, LLC January 1994 - June 2010
Southern New England Telephone Company May 1992 - January 1994
Southern New England Telephone Company February 1988 - May 1991
Southern New England Telephone Company July 1978 - February 1988
Skills
Fiber Optics, Cabling, Definity, Network Design, Call Center, Networking, Wireless, Broadband, Sales, New Business Development, Optical Fiber, VoIP, Salesforce.com, Account Management, Internet Services, Direct Sales, Customer Satisfaction, Telecommunications, PRI, TCP/IP, Management, Telephony, Training, Project Management, IP, Budgets, Sales Process, VPN, Sales Management, Metro Ethernet, Unified Communications, Co-location, Cloud Computing, Call Centers, Time Management, Avaya, Managed Services, T1, MPLS, Customer Retention, Data Center, Ethernet, Solution Selling, Cisco Technologies, WAN, Mobile Devices, SIP Trunking, Wireless Networking, Channel Partners
Education
Post University 1984 — 1987
Associate, Science, Business Management
HospiScript Services April 2010 - Present
Holloway Credit Solutions January 2005 - April 2009
Knology July 2001 - January 2006
Skills
Call Center, Customer Service, Customer Retention, Customer Experience, Customer Relations, Data Entry, Customer Focus, Teamwork, Problem Solving, Billing, Compliance, Team Building, Time Management
Education
Kaplan University-Davenport Campus 2005 — 2009
Bachelors of Science Business Administration, Healthcare Management, 4.0
Calvary Christian Academy 1985 — 1987
Wave Broadband May 2013 - Present
WOW! Internet, Cable & Phone July 2012 - May 2013
Knology October 2010 - July 2012
KTKA TV/ KTKA-CW September 2008 - October 2010
Sunflower Broadband July 2002 - October 2010
Skills
Strategic Planning, Contract Negotiation, Contract Management, Product Development, Product Management, Competitive Analysis, Business Strategy, Marketing Strategy, Problem Solving, Team Leadership, Team Building, Television, Broadband, Project Management, Strategy, Process Improvement, Advertising, Account Management, Social Media, Negotiation, Public Relations, Management, Marketing, Program Management, Call Centers, Budgets, Sales, Leadership, Telecommunications, Customer Service, Cross-functional Team..., VOD, Vendor Management, CRM, Troubleshooting, Training, Direct Sales, IPTV, Video, Cable Television, Broadcast
Education
University of Kansas 1998 — 2002
Bachelor's degree
Tobacco Outlet March 2007 - Present
Rainbow Art and Design 2006 - 2007
Knology March 2004 - 2007
Lokey Motor Company, Mercedes-Benz of Clearwater 2003 - 2005
Hearts Video 2003 - 2005
Signs Now 2001 - 2003
Signs Now 2000 - 2001
Speedi Signs 1995 - 1998
Fast Signs 1992 - 1995
Skills
Video Editing, Graphic Design, Scriptwriting, Producer, Post Production, Camera Operator, InDesign, Graphics, Photoshop, Acrylic, Layout, Camera Operating, Photography, Screenwriting, Painting, Art
Education
Savannah College of Art and Design 1995 — 2000
BFA Video / Film, Camera Operator / Editor / Production
Pitney Bowes Presort Services October 2013 - Present
Knology August 1998 - December 2012
InterState Telephone August 1995 - August 1998
InterState Telephone August 1990 - August 1995
Skills
Vendor Management, Telecommunications, Network Operations, Vendor Relations, Local Number Portability, Nortel DMS, Metaswitch, Voice Switching, Computer Network..., Telephony, Technical Support, IP, VoIP, Budgets, Network Design, Optical Fiber, T1, TDM, Networking, Switches, Broadband, Switching, DSL, ATM networks, Wireless, Network Engineering, Routers
Education
Southern Union State Community College 1995 — 1997
General Studies
Kelsey Advertising & Design February 2015 - Present
Aflac June 2014 - January 2015
Aflac March 2013 - May 2014
Freelance March 2002 - February 2013
Knology March 2000 - February 2002
Best & Ingram November 1998 - January 2000
Stone & Associates June 1997 - November 1998
Lam-Andrews June 1997 - March 1998
Crumbley & Alba October 1995 - April 1997
Aflac May 1994 - September 1995
Skills
Copywriting, Marketing Strategy, Public Relations, Writing, Social Media, Editing, Marketing Communications, Media Relations, Press Releases, Corporate Communications, Advertising, Blogging, Brand Development, Proofreading, Publicity, Creative Writing, Web Content, Marketing, Fundraising, Budgets, Event Management, Integrated Marketing, Newsletters
Education
Florida State University 1988 — 1992
Bachelor of Arts, English
International School of Brussels 1984 — 1988
Retirement Systems of Alabama February 2006 - Present
Knology 2006 - Present
The Link, L.L.C. December 1995 - Present
Montgomery Bicycle Club 2012 - 2015
Montgomery Bicycle Club 2012 - 2015
Camp APAC 2010 - 2010
Outback Steakhouse January 2003 - February 2006
Advanced Systems Design September 2000 - February 2006
ASD of Alabama September 2000 - February 2006
USAF November 1992 - November 1996
Skills
Microsoft SQL Server, C#, SQL, Windows, Integration, Project Management, Visio, Analysis, .NET, HTML, Business Intelligence, XML, ASP.NET
Education
Sun Ray Yoga 2002 — 2017
Yogi, B. K. S. Iyengar Yoga
Troy University in Montgomery 1993 — 2001
B.S., Computer Information Science (C.I.S.) & Mathematics
University of Connecticut 1989 — 1992
Computer Science - Hardware Design
Greenwich High School 1986 — 1989
High School Diploma, Computer Science, Chemistry, Physics, Calculus, etc.
CCM Navigator May 2015 - Present
International Leadership Institute March 2010 - Present
Greenway Medical Technologies November 2011 - May 2015
Radiate Media February 2011 - October 2011
Segrai Technologies, Inc. April 2007 - January 2011
Republic Mortgage, Inc., August 2004 - April 2007
Knology March 2000 - August 2004
Advanced Business Software September 1998 - March 2000
Mills Food Service Inc.. D.B.A. Blimpie November 1996 - August 1998
Skills
Salesforce.com, New Business Development, Leadership, Social Media Marketing, Lead Generation, Digital Media, Sales Operations, SaaS, Sales Management, Sales, Business Development, Marketing, Customer Service, Recruiting, Strategic Planning, Team Building, Social Media, Cloud Computing, Training, Management, Solution Selling, Sales Process, Budgets, Strategy, Mobile Devices, Online Advertising, Direct Sales, PPC, Team Leadership, Start-ups, CRM, Strategic Partnerships, B2B, Project Planning, Account Management
Education
Mercer University - Stetson School of Business and Economics 1991 — 1996
Bachelor's Degree, Economics
Chick-fil-A Corporate January 2015 - Present
Chick-fil-A September 2013 - Present
Chick-fil-A July 2011 - Present
Knology February 2010 - July 2011
Warranty Corporation of America January 2008 - January 2009
Skills
Microsoft Office, Microsoft Windows 98, Microsoft Office 2007, Windows XP Professional, Visio, Illustrator, Photoshop, SAP R/3, Outlook, Outlook Express, Windows 7, Windows 95, MS Project, Hardware, Troubleshooting, Windows XP, Routers
Education
Georgia Southern University 2002 — 2007
BS, Information Technology
Contact Solutions Group December 2014 - Present
Account Due Services, LLC December 2013 - Present
Aerowire, Inc 2006 - Present
Crosstel, Inc March 2005 - July 2007
Village Cleaners, Inc 2003 - 2006
Knology August 2000 - November 2003
Powertel, Inc March 1996 - August 2000
Skills
Start-ups, Wireless, WiFi, Computer Network..., Customer Service, Performance Management, VoIP, Telecommunications, Strategic Partnerships, Broadband, Strategic Planning, Wireless Networking, Contract Negotiation, Cellular Communications, Optical Fiber, Team Building, Telephony, Business Development, Mobile Technology, IP, Call Centers, Sales Management, WiMAX, Vendor Management
Education
Jacksonville State University
Criminal Justice
Muffley & Associates Real Estate September 2014 - Present
Movero July 2012 - July 2014
Knology November 2009 - April 2012
Sprint January 2004 - April 2009
Sprint Nextel January 2004 - April 2009
COMCAST/AT&T BROADBAND/MEDIAONE, Atlanta, GA 1998 - 2004
Turner Broadcasting 1995 - 1998
HSN 1992 - 1995
Skills
Direct Marketing, Marketing Communications, Product Development, Budgets, Marketing Strategy, Social Media Marketing, Cross-functional Team..., Marketing, Strategy, Integrated Marketing, Sales, Marketing Management, Digital Marketing, Strategic Partnerships, Public Relations, Social Media, Account Management, Digital Media, Competitive Analysis, Business Development, Product Launch, CRM, B2B, Management, Telecommunications, Enterprise Software, Business Strategy, Product Marketing, Customer Retention, Product Management, Corporate Communications, Lead Generation, Salesforce.com, Mobile Devices, Strategic Planning, New Business Development, Leadership
Education
The University of Georgia 1986 — 1990
BA, Journalism / Public Relations
WOW! Internet, Cable & Phone December 2014 - Present
WOW! Internet, Cable & Phone July 2014 - Present
WOW! Internet, Cable & Phone October 2012 - Present
Knology September 2009 - October 2012
Charleston Habitat for Humanity March 2006 - August 2009
Le Creuset 2005 - 2006
Historic Charleston Foundation 2004 - 2004
Skills
Event Planning, Community Relationships, Public Relations, Media Relations, Social Media, Marketing Communications, Marketing, Corporate Communications, Newsletters, Marketing Strategy, Brand Development, Internal Communications, Corporate Events, Team Building, Marketing Budget..., Community Engagement, Direct Marketing, Event Management, Fundraising, Leadership, Strategic Planning, Sponsorship, Recruiting, Public Speaking, Non-profits, Online Advertising, Direct Mail, Marketing Management, Nonprofits
Education
Radford University 2000 — 2004
Bachelor of Science (B.S.), Business/Corporate Communications/Concentration in Public Relations, Cum Laude Graduate
ADP 2010 - 2013
Elegant Extensions Salon and Spa October 2009 - October 2011
Knology August 2008 - August 2010
Knology September 2003 - August 2008
Knology December 2000 - September 2003
Skills
Call Centers, Training, Coaching, Team Building, Customer Satisfaction, Customer Service, Team Leadership, Customer Retention, Employee Training, Leadership, Leadership Development, Performance Management, Telecommunications, Troubleshooting, Management, Entrepreneurship
Education
Kaplan University 2013 — 2015
Master's degree, Educational/Instructional Technology
University of Phoenix 2007 — 2012
Bachelor's degree, Business Administration and Management, General
Wide Open West April 2012 - Present
Knology May 2004 - Present
NTS / AES Inc 1998 - 2004
Scientific Atlanta April 1993 - September 1998
Skills
Telecommunications, Fiber Optics, VoIP, Telephony, Broadband, Computer Network..., DWDM, Optical Fiber, Network Design, T1, Transmission, Microwave, RF, RF Engineering, IPTV, Technical Support, OSP Engineering, MPLS, HFC, DOCSIS, Routers, WiFi, Cable Television, Network Engineering, SIP, FTTx, GPON, Cabling, Network Architecture, ATM networks, DSL, Routing, QoS
Education
Gwinnett Technical College 1995 — 1997
Telecommunications
Rels February 2012 - Present
Knology August 2011 - August 2012
Wells Fargo January 2009 - October 2009
Skills
Higher Education, Research, Microsoft Office, Public Speaking, Teaching, PowerPoint, Microsoft Excel, Statistics, Customer Service, Microsoft Word, Data Analysis
Education
South Dakota State University 2005 — 2008
Bachelor of Science (B.S.), Economics
North Community High School 1998 — 2002
Basic Education, High School/Secondary Diplomas and Certificates
My Right Hand Man, Inc. March 2006 - Present
Synapse Wireless, Inc. January 2013 - July 2013
Knology October 2011 - July 2012
Knology November 1999 - October 2011
Unilink 1998 - 1999
Communications Central Inc. 1996 - 1998
Ecom America 1994 - 1996
Skills
P&L Management, Sales and Business..., Strategic and Market..., VoIP, Telecommunications, Direct Sales, Customer Retention, Turn Around Management, Sales Management, Strategic Partnerships, Strategy, Leadership, Forecasting, Operations Management, Sales Operations, Marketing Strategy, B2B, Entrepreneurship, Product Development, Public Relations, Executive Management, Product Management, Contract Negotiation, Business Planning, Sales Process, Cross-functional Team..., Competitive Analysis, Business Development, Strategic Planning, Marketing Communications, Lead Generation, Marketing Management, Social Media, Customer Acquisition, Digital Marketing, Social Media Marketing, Direct Marketing, Marketing, Sales, E-commerce, Budgets, Product Marketing, Market Planning, Management, Start-ups, Team Management, Selling, Pricing, New Business Development
Education
Florida State University - College of Business 1984 — 1987
Bachelor of Science, Multinational Business
Pensacola Junior College 1982 — 1984
A.A., Business
WOW! Internet, Cable & Phone May 2015 - Present
ICON Engineering, Inc. March 2015 - May 2015
WOW! Internet, Cable & Phone June 2013 - December 2014
WOW! Internet, Cable & Phone July 2012 - December 2014
Knology October 2010 - July 2012
Sunflower Broadband June 2000 - October 2010
Skills
DOCSIS, Telecommunications, Network Design, Troubleshooting, Broadband, Switches, Fiber Optics, Ethernet, VoIP, Computer Network..., Customer Satisfaction, Network Architecture, Telephony, Wireless, Routers, Optical Fiber, Cisco Technologies, Cabling, DWDM, IP
Education
University of Kansas
Foothills Office Park Associates September 2007 - Present
Sevier County Office Park September 2007 - Present
Knology July 2000 - March 2007
Skills
Contract Negotiation, Customer Service, Contract Management, Budgets, Project Management, Strategic Planning, Team Building, Process Scheduler, Microsoft Office, Event Planning, Negotiation, Sales, Account Management
Education
Haslam College of Business at the University of Tennessee 1996 — 2000
B.S.
WOW! Business July 2015 - Present
Verizon Wireless October 2013 - May 2015
Wide Open West (Formerly Knology) March 2013 - October 2013
Knology August 2004 - March 2013
Skills
Fiber Optics, Customer Relations, VoIP, Telecommunications, Telephony, Broadband, Optical Fiber, T1, Wireless, Call Center, Direct Sales, New Business Development, IP, DS3, Internet Services, Account Management, Cable Television, Team Building, Sales, Customer Satisfaction, Salesforce.com, Contract Negotiation, Network Design, PRI, Call Centers, Strategic Partnerships, B2B, Solution Selling, Customer Retention, Sales Process, Customer Service, Sales Operations, Managed Services, Networking, Business Development, Ethernet, Cisco Technologies, Cold Calling, Selling, DWDM, Co-location
Education
University of North Alabama 1999 — 2002
BBA, Business Management
John C Calhoun State Community College 1998 — 1999
Basic
Local 1220 IBEW Chicago September 2008 - Present
Broadcast Union 1220 2007 - Present
Knology September 1995 - July 2006
Skills
Video, Broadcast Television, Video Production, EFP, Television, Broadcast, Digital Video, Public Relations, Camera, Video Editing, HD Video, Camera Operating, Media Production, Chyron, Final Cut Pro, Entertainment, Production Management
Education
Pinellas Technical Education Center-Clearwater 1992 — 1994
Associates, Television Productions
Grandview Media 2000 - Present
Knology 1999 - Present
Through A Glass Productions 2010 - 2011
The Only Good Indian, LLC 2007 - 2009
Patriot Act, LLC 2005 - 2007
Education
Fuller Theological Seminary 1999 — 2003
M.Div., Theology
University of Kansas 1972 — 1976
B.A., English Literature
Kingfisher Inc. January 2011 - Present
Knology May 2006 - July 2010
RSM McGladrey Employer Services June 2002 - March 2005
MyBenefitSource June 2000 - June 2002
Education
Kennesaw State University 1994 — 1999
BS, Information Systems
Amdocs April 2015 - Present
Cox Communications March 2008 - April 2015
Convergys Corporation August 2005 - March 2008
Solutions Today, LLC March 2005 - August 2005
Knology August 2004 - April 2005
Cox Communications May 2000 - July 2004
Cox Communications March 1998 - April 2000
Cox Communications June 1990 - March 1998
Skills
Telecommunications, Call Center, Change Management, Data Management, Disaster Recovery, Testing, Customer Service, Oracle, Management, User Acceptance Testing, Call Centers, Databases, Security
Education
University of Phoenix 2001 — 2003
Bachelor of Science, Information Technology
Gulf Coast State College November 2014 - Present
Gulf Coast State College April 2013 - November 2014
Knology May 2005 - September 2012
Comcast 2001 - 2005
Comcast 2000 - 2001
MediaOne 1998 - 2000
Skills
Telecommunications, VoIP, Broadband, Fiber Optics, Switches, Telephony, Vendor Management, Call Center, Community Outreach, Call Centers, Team Building, Analysis, Operations Management, Strategy, Nonprofits, Training, Team Leadership, Leadership Development, Program Management, Budgets, Strategic Planning, Coaching, Management, Customer Satisfaction, Marketing, Leadership, Project Planning, Customer Retention, Public Speaking
Education
University of Georgia - Terry College of Business 1978 — 1982
Bachelor of Business Administration (BBA), Finance, General
Magnolia River June 2015 - Present
Magnolia River March 2012 - Present
Wheeler Basin Natural Gas March 2011 - March 2012
Knology January 2007 - August 2009
Skills
SQL, Visual Basic, Access, Spatial Analysis, GIS, Remote Sensing, Geomatics, Data Analysis, Microsoft Office, ArcGIS, Databases, ESRI, Project Management, Windows, Cartography, ArcMap, ArcGIS Server, LiDAR, Geography, ERDAS Imagine, GPS, Spatial Databases, Aerial Photography
Education
University of North Alabama 2009 — 2011
BS, Geography, Geographic Information Science
Gabe McDade Photography October 2013 - Present
Knology June 2001 - Present
Genix Media March 1998 - May 2001
CH1 Media Networks March 1997 - August 1997
Skills
Microsoft Applications, Macintosh Applications, TCP/IP protocols, Computer Repair, Adobe Creative Suite, Graphic Design, Graphic Animation, Print, Zend Framework, phpBB, HTML, Video Compression, Photographic Lighting, Photography
Education
Maryville College
John Overton High School 1990 — 1993
EDF Renewable Energy November 2014 - Present
EDF July 2012 - November 2014
EDF June 2010 - July 2012
EDF June 2007 - June 2010
Lismore Coop Telephone April 2001 - June 2007
Knology January 1999 - April 2001
Skills
Supervisory Skills, Troubleshooting, Electrical, Computer Repair, Microsoft Office, Concur, SCADA, SAP, Employee Management, High Voltage, Quality Control, 5S, Performance Reporting, Budget Process, Electricians, Power Plants, Inspection, Energy, Commissioning, Turbines, Wind Turbines, Maintenance & Repair, Project Planning, Wind, Power Generation, Generators, Procurement, Electricity, Renewable Energy, Hydraulics, Solar Energy, Alternative Energy, Energy Efficiency, Energy Management
Education
Minnesota West Community and Technical College 1997 — 1998
Associate of Applied Science, Telecommunications
Southwest Minnesota State University 1995 — 1997
Computer Science
The Weather Channel July 2013 - Present
Cloud City Casino 2015 - 2015
The Weather Channel October 2011 - July 2013
The Weather Channel February 2010 - October 2011
Knology October 2000 - February 2010
Prestige Cable TV / Adelphia July 1998 - October 2000
MediaOne August 1994 - July 1998
Skills
VOD, Television, Strategic Partnerships, Broadband, Video, Marketing Strategy, Advertising, Digital Media, Account Management, Direct Marketing, Social Media, Digital Marketing, Marketing, Marketing Communications, Strategic Planning, Social Media Marketing, Advertising Sales, Online Advertising, Digital Strategy, Integrated Marketing, Product Management, Media Planning, New Media, Sales, Strategy, Customer Acquisition, Product Marketing, Broadcast, Entertainment, Media Buying, Content Strategy, Mobile Marketing, Brand Development, Leadership, Online Marketing, IPTV, Brand Management, Radio, Sponsorship, Mobile Devices, Marketing Management, Email Marketing, Competitive Analysis
Education
Penn State University
Bachlor of Arts, Communications (Broadcasting-Cable)
University of Oxford
British Theatre Seminar for International Studies
Knology January 2011 - April 2011
KVSA 2009 - 2010
Kansas City Wizards August 2009 - December 2009
University Directories May 2009 - August 2009
Education
The University of Kansas 2006 — 2010
BS, Marketing
SDN Communications August 2013 - Present
SDN Communications October 2012 - August 2013
The Evangelical Lutheran Good Samaritan Society January 2011 - August 2013
South Dakota Air National Guard November 1996 - November 2011
The Evangelical Lutheran Good Samaritan Society November 2009 - January 2011
Knology July 2009 - November 2009
Southeast Technical Institute December 2007 - July 2009
Resource Management Partners, Inc. December 2008 - May 2009
Skills
Cisco Networking, LAN-WAN, IPv4, Cisco IOS, Alcatel, ECI, BGP, MPLS, VoIP, OSPF, Internet Troubleshooting, Routers, TCP/IP
Education
Southeast Technical Institute 2007 — 2009
Associates, Network Administration
Callaway & Company, LLC October 2007 - Present
Lend Lease Corporation 2004 - 2007
Cendian Corporation 2001 - 2004
Knology 1999 - 2001
Education
LaGrange College
MBA, Finance
University of Alabama
BS, Accounting
erecruit enterprise staffing software July 2014 - Present
Equifax August 2013 - July 2014
AutoTrader.com March 2011 - May 2013
Intuit Financial Services March 2010 - March 2011
VCG July 2002 - March 2010
Knology November 2001 - July 2002
Caldwell-Spartin, Inc. October 1998 - November 2001
Skills
Crystal Reports, Access, SQL, Databases, Data Analysis, SSRS, Training, Oracle, System Administration, Microsoft Excel, Customer Service, Testing, Microsoft SQL Server, Visio, Requirements Gathering, Microsoft Office, Analysis, PowerPoint, CRM, Quality Assurance, Crystal Enterprise, Oracle SQL, Excel, Troubleshooting, Customer Relations, PL/SQL, SharePoint, Microstrategy, Microsoft Dynamics, Siebel, Business Analysis, ETL, Business Objects, Business Intelligence, Technical Support, T-SQL, Requirements Analysis
Education
University of Georgia - Terry College of Business 1994 — 1998
BBA, Management Information Systems
University of Georgia - Terry College of Business 1994 — 1998
Bachelor of Business Administration (BBA), Management Information Systems, General
Allen Industries Inc. May 2015 - Present
IFWI PRODUCTIONS March 2011 - Present
Knology September 2007 - March 2011
PARC May 2005 - August 2006
City of St. Petersburg December 2004 - May 2005
Education
St. Petersburg College 2006 — 2010
Bachelor Degree of International Business Management, Business, Management, Marketing, and Related Support Services
Diploma Gibbs High School 2000 — 2004
Midcontinent Communications May 2014 - Present
Midcontinent Communications May 2014 - Present
Citi February 2013 - April 2014
Knology April 2012 - November 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Accounting, PowerPoint, Teamwork, Time Management, Outlook, Data Entry, Leadership
Education
Globe University 2012 — 2015
Accounting
Globe University-Sioux Falls 2012 — 2015
Associate's Degree, Accounting
Alabama Department of Transportation April 2015 - Present
Intergraph May 2013 - March 2015
CGI October 2011 - April 2013
Cerner Corporation June 2010 - October 2011
Knology January 2009 - May 2010
Skills
ITIL, Requirements Analysis, Enterprise Architecture, IT Service Management, IT Strategy, Active Directory, Windows Server, SQL, Solution Architecture, SOA, VMware, IT Management, CompTIA A+ Certification, Security+ Certified..., Broadband Networks, Cisco Technologies, Networking, Network Administration, Microsoft Exchange, CEH, CCNA Security
Education
Western Governors University 2013 — 2015
Bachelor's degree, Computer and Information Systems Information Assurance
Troy University
Associate of Science, Computer Science
Knox Co Schools Maintenance Dept November 2013 - Present
ADS Security April 2012 - November 2013
Knology October 2010 - April 2012
Gallaher & Associates- Alcoa October 2005 - August 2010
Skills
Alarm Systems, Fire Alarm, Test Equipment, Troubleshooting, Cabling, Security+, Low Voltage, Access Control, IP Cameras, Video Analytics, Intrusion Detection, IP CCTV, Video over IP, CCTV, Security, Electronics, Electricians
Education
ITT Technical Institute-Knoxville 1990 — 1992
Associate's degree, Electrical and Electronics Engineering
Keller Williams Real Estate Sioux Falls June 2012 - Present
Knology July 2009 - May 2012
Skills
Customer Service, Sales Management, Negotiation, Real Estate, Sales, Long-term Customer..., Selling, Residential Homes, First Time Home Buyers, Team Building, Single Family Homes, Sellers, Buyer Representation, Contract Negotiation, Foreclosures, Investment Properties, Listings
Education
University of Sioux Falls 2007 — 2010
Bachelor's degree, Business
Falcon Aviation Academy June 2015 - Present
Falcon Aviation Academy May 2014 - June 2015
BWAY Corporation July 2005 - May 2014
Knology February 2004 - July 2005
Guardian Industries June 1996 - January 2004
Skills
Process Improvement, Team Building, Labor Relations, Manufacturing, FMLA, Deferred Compensation, Kaizen, Union Avoidance, Six Sigma, Succession Planning, 5S, Benefits Administration, HR Policies, ISO, Workforce Planning, Leadership, Onboarding, Employee Relations, New Hire Orientations, Strategic HR, Performance Management, Personnel Management, Employee Benefits, Compensation, Employment Law..., Operations Management, Root Cause Analysis, JIT, Injection Molding, Legal Compliance, Management, HR Metrics, Kanban, Kronos, Iso 9000, FLSA, Employee Engagement, PeopleSoft, ADP Payroll, Open Enrollment
Education
LaGrange College
Bachelor of Science (BS), Business Administration and Management, General
University of West Georgia
MTO Technologies January 2015 - Present
Southern Company December 2013 - Present
Ammacore Inc July 2013 - November 2013
Stratix Corporation October 2012 - August 2013
Wipro Technologies July 2012 - October 2012
Knology April 2012 - July 2012
Skills
Network Administration, Help Desk Support, Windows, Windows 7, Computer Hardware, XP, HTML, Operating Systems, Java, Microsoft Office, Troubleshooting, Active Directory, SQL, C++, Linux, JavaScript, Windows Server, C, Computer Repair, A+ Certified, Access Control System, Adware/Spyware, Apache, Communications, Firewall/Security, Infrastructure, Internet connectivity, VoIP: Complete System, VoIP:Router, WAN/LAN Topologies, Web Design, Wireless device, Cisco Routers, Cisco Technologies, Avaya IP Telephony, POS, Barcode Technology, Networking, LAN-WAN, Windows XP
Education
Georgia Southwestern State University 2012 — 2015
Bachelor's degree, Computer Science
Georgia Southern University 2008 — 2012
Bachelor of Science, Information Technology Program; Telecommunications and Network Administration
Evergreen Fire and Security August 2015 - Present
KNOX CO SCHOOL MAINTENANCE DEPT October 2010 - August 2015
Advance Auto Parts October 2009 - August 2015
GALLAHER & ASSOCIATES October 2006 - October 2010
FLEENOR SECURITY SYSTEMS of KNOXVILLE April 2004 - October 2006
The Home Depot March 2004 - November 2005
KNOLOGY January 2003 - April 2004
FLEENOR SECURITY of KNOXVILLE March 2001 - January 2002
ADT April 1993 - March 2001
Skills
NICET LEVEL 1 Fire..., ASE Parts Specialist P2, CCTV, Electronics, Security, Access Control, Low Voltage, Fire Protection, Fire Safety, Fire Suppression Systems, Electricians, Fire Alarm, Life Safety, NFPA, Alarm Systems, Cabling, NICET, IP Cameras, Troubleshooting, Surveillance, Intrusion Detection
Education
Universty of Tennessee Knoxville 1993 — 1996
Technology Teacher Education/Industrial Arts Teacher Education
Pearl River Community College 1987 — 1990
Associate of Arts and Sciences (A.A.S.), Drafting & Design AutoCad
Motivated Marketing September 2013 - Present
Motivated Marketing June 2012 - September 2013
The Citadel September 2009 - June 2012
Knology June 2008 - September 2009
EMSL Analytical June 2007 - June 2008
Greystone Partners January 2007 - May 2007
Education
Marist College 2003 — 2007
Bachelors, Business Marketing
Dan Campbell, Inc January 2004 - Present
US Army Reserve January 2011 - December 2011
Enabling Solutions, Inc. September 2009 - 2010
Aflac 2009 - 2010
Synovus Financial Corporation December 2007 - May 2009
Various IT Resource Providers November 1998 - November 2007
Capital One 2004 - 2005
Knology April 1998 - November 1998
MCI July 1983 - April 1998
Skills
Projects, Leadership, Project Management, Software Development, Requirements Analysis, Management, Telecommunications, PMP, Agile Methodologies, SharePoint, Product Management, SDLC, Project Delivery, Business Analysis, Process Improvement, PMO, MS Project, Cross-functional Team...
Education
Scrum Alliance 2009 — 2009
CSM, Certified Scrum Master
Project Management Institute
PMP, Project Management Professional
Trident Technical College
Associate, Electronic Engineering Technology
3-GIS I Mapping the Future April 2015 - Present
WOW! Internet, Cable & Phone November 2012 - April 2015
Knology May 2005 - November 2012
Enterprise Rent-A-Car June 2003 - May 2005
Skills
VoIP, T1, Direct Sales, Sales Management, Sales, Account Management, Telecommunications, Customer Service, New Business Development, Team Building, Team Leadership, Marketing, Leadership, Training, Contract Negotiation, Broadband, Strategic Planning, Sales Operations, Management, B2B, Salesforce.com, Customer Retention, Customer Satisfaction, Telephony, Call Centers, Sales Process, Solution Selling, Cold Calling, Selling, Wireless, Networking, Strategy, Managed Services, IP, Strategic Partnerships
Education
University of North Alabama 1999 — 2003
Bachelor's degree, Business, Management, Marketing, and Related Support Services
AT&T June 2013 - Present
U.S. Bank February 2012 - August 2012
Knology June 2011 - January 2012
Vangent, Inc. November 2010 - June 2011
Skills
Leadership, Sales, Customer Service, Market Research, Management, Call Centers, Troubleshooting, Microsoft Office, Team Leadership, Direct Sales, Marketing, Management Consulting
Education
Wichita State University 2012 — 2015
Master of Business Administration (MBA), Accounting and Finance, 3.6
Kansas State University 2001 — 2008
B.S., Marketing, Social Science
University of Malaga in Ronda 2007 — 2007
Certificate of Completion, Spanish
Washington University in St. Louis August 2011 - Present
Washington University in St. Louis April 2010 - Present
Washington University in St. Louis September 2001 - Present
QinetiQ North America July 2007 - July 2008
Charter Communications November 2000 - November 2001
Knology November 1999 - November 2000
Skills
Information Security, Software Documentation, Disaster Recovery, Process Improvement, Microsoft Office, Network Security, Technical Support, Active Directory, Operating Systems, Networking, Microsoft Exchange, Troubleshooting, Computer Hardware, Wireless Networking, Switches
Education
Southwestern Illinois College 2012 — 2015
Aviation/Airway Management and Operations, Currently 4.0
Washington University in St. Louis 2004 — 2010
None Declared, For personal interest and improvement, 3.67 GPA after 60 credit hours
Tallan February 2015 - Present
WOW! Business February 2013 - February 2015
Knology December 2010 - February 2015
Alltel Wireless December 2001 - December 2010
Skills
Business Intelligence, Cloud Storage, Data Center, Broadband, Telephony, Wireless, VoIP, IaaS, SaaS, Metro Ethernet, AngularJS, Telecommunications, Agile & Waterfall..., Fiber Optics, Cable Television, T1, Internet Services, IP, Direct Sales, Customer Satisfaction, HFC, Optical Fiber, Ethernet, PRI, Salesforce.com, Computer Network..., Business Development, Unified Communications, Customer Retention, Networking, Cisco Technologies, Cloud Computing, Disaster Recovery, WAN, Co-location, Solution Selling, Sales, Microsoft Azure, Microsoft Biztalk, Microsoft 365, Microsoft SQL Server, Microsoft Sales..., Software Development, SharePoint, Big Data, KPI Dashboards, Power BI, Intranet Portals, Collaboration Tools
Education
Schiller International University 1999 — 2002
Bachelor of Business Administration (BBA), International Business
Southern Illinois University, Edwardsville 1997 — 1999
International Business
Arris July 2015 - Present
ARRIS November 2010 - June 2015
BigBand Networks Inc. November 2006 - November 2010
KLiP Communications 2005 - 2006
Knology 2000 - 2004
Everest Connections 2001 - 2002
Skills
DOCSIS, Broadband, Switches, IPTV, TCP/IP, VoIP, Sales Engineering, Wireless, Computer Network..., Solution Selling, IP, Ethernet, SIP, Salesforce.com, MPLS, Fiber Optics, Telecommunications, WiFi, SNMP, Optical Fiber, DWDM, Unified Communications, Network Design, Routing, Cross-functional Team..., Product Marketing, Integration, Pre-sales, VOD, Telephony, Professional Services, Cisco Technologies, ATM networks, Routers, Data Center, Network Engineering, Start-ups, SaaS, RF, Mobile Devices, Direct Sales, Cloud Computing, Managed Services, QoS, Network Architecture, WAN, Go-to-market Strategy, Streaming Media, Strategic Partnerships, Product Management
Education
West Georgia Technical College 1992 — 1993
Electrical/Electronics Drafting and Electrical/Electronics CAD/CADD
Southern Union State Community College 1989 — 1990
General Studies
AT&T January 2012 - Present
AT&T September 2010 - October 2011
Knology February 2008 - September 2010
Skills
Project Management, Preparation Of Reports, Management, General Office Skills, Mediation, Microsoft Office Suites, CATV, Marconi Phone system, Splicing copper pairs, Aerial lift truck..., Committed to..., Computer Savvy, Customer Service..., Customer Service, Customer Satisfaction, Job Scheduling, employee scheduling, Marketing & Sales, Quick learning, Linux, HFC, Cabling, Copper Cabling, Ethernet, Cable Broadband, Cable Repair, Cat3, 5, 5e, and 6, Reading job prints, IP-DSL, Communication, Defensive Driving, Accounting/Bookkeeping, Front-Office Operations, Office Administration, Network Administration, Strategic Planning, Professional..., Technical problem..., Hard working, Windows, FTTC, Networking, Pole Climbing, FTTP, Smith's Driving System, Cable Television, Cables, Computer Network..., FTTx, Fiber Optics
Education
ITT Technical Institute-Knoxville 2007 — 2009
Associate of Science (A.S.), Computer Systems Networking
Bearden High School
Diploma, Drafting and Design
Donald Phillips Attorney at Law July 2003 - Present
Knology Corporate Office April 1998 - January 2003
Knology August 1998 - January 2002
Skills
Westlaw, Legal Writing, Litigation, Legal Research, Legal Assistance, Courts, Lexis, Document Review, Trials, Legal Documents, PACER, Wordperfect, Litigation Support, WordPerfect, Document Drafting, Civil Litigation, Commercial Litigation, LexisNexis, Microsoft Office, Microsoft Word, Microsoft Excel, Mediation, Outlook, Customer Service, Training, Telecommunications, Sales, PowerPoint, Research
Education
Lanett High
Southern Union State Community College
Hewlett Packard May 2012 - Present
Verizon Wireless June 2008 - April 2012
Knology May 2005 - June 2008
Skills
C7000 Blade Enclosures, Sharepoint, Multiple Project..., Windows 2008 Admin, Proliant Blade Servers, Proliant Servers, Virtual Connect Manager, OneView, CMDB, Vendor Management
Education
Trident Technical College
Associate's Degree, Telecommunications Systems Management
PuroClean Restoration Services February 2013 - Present
Carsforsale.com September 2012 - May 2013
Knology March 2006 - September 2012
Citibank (Banamex USA) February 2002 - March 2006
Retailers National Bank August 2001 - February 2002
Midco Connections September 2000 - August 2001
Skills
Customer Retention, Call Centers, Sales, Sales Process, Leadership, Account Management, Sales Management, Direct Sales, Customer Satisfaction, B2B, New Business Development, Team Leadership, Telecommunications, Salesforce.com, Negotiation, Sales Operations, Cold Calling, Selling, Lead Generation, Property Damage, IICRC Certified, Water Damage Restoration, Fire Restoration, Mold Remediation, Residential Roofing, Chambers of Commerce, Remediation, Custom Remodeling, Carpet Cleaning, Professional Cleaning, Online Advertising
Education
Minnesota West Community and Technical College 1998 — 2000
Mediacom Communications November 2013 - Present
Knology September 2011 - February 2012
Comcast June 2004 - October 2010
T Broadband / Comcast November 2001 - June 2004
Time Warner January 1997 - November 2001
Skills
Telecommunications, Data Analysis, Leadership, Analysis, Broadband, Customer Service, Management, Sales, Process Improvement, Customer Retention, Vendor Management, Engineering, Team Building, Computer Network..., Telephony, Operations Management, Customer Experience, Fiber Optics, Team Leadership, VoIP, Troubleshooting, Product Management, Call Centers, Cross-functional Team..., Customer Satisfaction, Training, Integration, Strategy, Project Management, Wireless, Contract Negotiation, Networking, Program Management, Forecasting, Account Management
Education
Nova Southeastern University 1994 — 1996
Bachelor of Science (BS), Business Administration and Management, General
University of Miami 1990 — 1991
Business Administration and Management, General
University of Massachusetts 1972 — 1974
Access Media 3 March 2013 - Present
Knology / WOW October 2008 - March 2013
Calloway property investments inc 2001 - 2011
Knology July 2000 - February 2005
mediaOne December 1999 - June 2000
MediaOne March 1996 - December 1999
Continental cablevision August 1992 - March 1996
Skills
Telecommunications, Troubleshooting, Customer Service, Direct Sales, Customer Satisfaction, Consultative Selling, Sales Management, Account Management, Printers, Sales, Selling, Sales Operations, Networking, Budgets, Customer Retention, Leadership, Marketing, Training, Management, Team Building, Sales Process
Education
ITT Technical Institute-Dayton 1988 — 1989
Electrical and Electronics Engineering
Greene County Career Center 1986 — 1988
Electrical and Electronics Engineering
Sumer Construction and Insulation January 2013 - Present
Knology April 2012 - January 2013
H&R Block November 2011 - April 2012
Knology November 2011 - December 2011
Jennette Brothers, Inc. February 2010 - June 2011
City of Elizabeth City June 2009 - January 2010
Jennette Brothers, Inc. November 2006 - April 2009
Albemarle Psychological Services January 2001 - October 2006
MadHat Press May 2006 - May 2006
Skills
Invoicing, Training, Accounts Payable, Management, Payroll
Education
Seton Hill University
Bachelors, History, Spanish, Political Science, Women's Studies
KBZK/KXLF October 2012 - Present
Knology December 2006 - October 2012
KULR-8 NBC October 2002 - December 2006
Skills
Weather Forecasting, Broadcast Television, Writing and Editing, Video Editing, Television News..., Staff Management, Charity Marketing and..., ENPS, Editing, Advertising, Social Media, Television, Public Relations, Training, Broadcast, Meteorology, Final Cut Pro, Broadcast Journalism, Video, Weather, Writing, Severe Weather, Radio Broadcasting, Radio, Program Management, Video Production, Avid, News Writing, Facebook, Non-linear Editing
Education
University of Kansas 1994 — 2000
Bachelor Of Science, Atmospheric Science
Johnson County Community College 1997 — 1998
Associate of Science (AS), General Science
Vast Broadband March 2015 - Present
WOW! Internet, Cable & Phone October 2012 - Present
Knology May 2009 - January 2013
PetMedicus Laboratories 2008 - December 2009
Knology 2007 - 2008
PrairieWave Communications 2003 - 2007
Gateway Inc. 1996 - 2004
Skills
Direct Sales, Sales Management, Sales, Customer Satisfaction
Education
Southwest Minnesota State University 1991 — 1995
BS, Sports Management/Business
WOW! Cable, Internet and Phone May 2012 - Present
Knology November 2011 - October 2012
Knology, Inc June 2008 - October 2011
East Tennessee Directories, LLC April 2005 - June 2008
Skills
Advertising, Marketing, Marketing Communications, Management, Sales, Customer Service, Team Building, New Business Development, Project Management, Marketing Strategy, Entrepreneurship, Small Business, B2B, Account Management, Sales Process, Selling, Salesforce.com, Customer Satisfaction, Customer Retention, Cold Calling, Sales Operations, Sales Presentations, Sales Management, Lead Generation, Social Media Marketing, Training, Direct Sales, Telecommunications, Email Marketing, Social Networking, Networking, Leadership, Business Development, Strategic Partnerships, Contract Negotiation, Team Leadership, Direct Marketing, Solution Selling, Call Centers, Online Advertising, CRM, Online Marketing, Product Marketing, Competitive Analysis, Market Planning, Start-ups
Education
ITT Technical Institute-Knoxville
LLL Holdings, Inc. September 2012 - Present
Cerner Corporation May 2011 - August 2012
Knology June 2010 - May 2011
Skills
SQL*Plus, Red Hat Linux, AIX, HP-UX, WebSphere Application..., Citrix, Windows Server 2003, Windows Server 2008, Active Directory, Group Policy, Unix Shell Scripting, C++, VBScript, XenServer, PL/SQL, WebSphere MQ, Oracle SQL, Cerner CCL, Cerner, Millenium, GoldenGate, RMAN, Kofax, Terminal Services, SSH, TCP/IP, Windows Server, Process Automation, DNS, Networking, Oracle, Technical Support, Microsoft Exchange, Virtualization
Education
Southern Illinois University, Carbondale 2005 — 2009
B.S., Electronic Systems Technologies
Lawrence & Schiller Teleservices July 2010 - Present
Lawrence & Schiller Teleservices July 2010 - October 2011
Knology November 2008 - June 2010
Gateway / MPC October 2002 - November 2008
Gateway April 1999 - May 2002
Skills
Call Center, Cisco Technologies, Performance Improvement, Business Strategy, Marketing, Inbound Marketing, Project Management, Account Management, Customer Service, Sales, CRM, Call Center Development, Call Centers, Customer Experience, Management, Operations Management, Outsourcing, Process Improvement, Program Management, Sales Management, Solution Selling, Team Building, Team Leadership, Telecommunications, Training, Leadership, Customer Retention, Customer Satisfaction
Education
The University of South Dakota 1993 — 2012
ADAS
The Augusta Chronicle October 2014 - Present
United States Postal Service September 2014 - Present
Wide Open West March 2013 - July 2014
Knology August 2011 - March 2013
Siemens Energy May 2009 - July 2011
Knology August 2008 - May 2009
GuardsMark August 2007 - August 2008
US Navy October 2004 - May 2007
US Navy February 1996 - May 2007
US Navy August 1986 - May 2007
Skills
Personnel Supervision, System Administration, Organizational..., Management, Leadership, Supervisory Skills, Team Leadership, Maintenance Management, Security Clearance, Military, Quality Assurance, Military Experience, Software Documentation, Aircraft Maintenance, Process Improvement, Training, Troubleshooting, Operational Planning, Instructor-led Training, Operations Management, Program Management, Inspection, Administration, Preventive Maintenance, Test Equipment
Education
University of South Carolina-Aiken 2009 — 2009
Education
Trident Technical College 2007 — 2008
Education
Sea Shepherd Conservation Society December 2011 - October 2014
Knology April 2011 - December 2011
Vulcan July 2006 - January 2009
Cox Communications June 2005 - July 2006
Digeo 2000 - 2005
Skills
Project Management, Fundraising, Social Media, Research, Event Planning, Project Planning, Editing, Public Speaking, Nonprofits, Microsoft Office, Strategic Planning, System Administration, Management, Community Outreach, Public Relations
Education
Southern Polytechnic State University 1992 — 1996
Electrical Engineering
Kennesaw State University 1985 — 1989
English, English
Blondie's Boutique March 2012 - Present
Scent-Sations June 2008 - Present
Nextek, Inc. February 2006 - January 2014
knology 1999 - 2006
avex electronics 1995 - 1999
sea ray boats 1986 - 1990
Skills
Customer Service
Education
University of Alabama in Huntsville 1995 — 1997
Hazel Green High School 1979 — 1983
general, general
ADTRAN January 2012 - Present
Knology March 2010 - January 2012
AKS Voice Solutions, LLC April 2009 - March 2010
Avaya November 2002 - March 2009
3Com 1996 - 2002
Provident Life 1981 - 1995
Skills
Network Design, VoIP, Pre-sales, Ethernet, Channel Partners, Channel, Sales Process, Telephony, Avaya, Sales, Unified Communications, Integration, Managed Services, Telecommunications, Wireless
Education
The University of Tennessee at Chattanooga 1990 — 1994
BS, Business Management
Chattanooga State 1979 — 1981
AS, Accounting
Worldpay January 2015 - Present
Verint May 2010 - January 2015
Knology April 2006 - January 2010
Focus Receivables Management February 2005 - April 2006
PepsiAmericas June 2000 - November 2004
Chicago Police Department January 1992 - May 2000
Skills
Troubleshooting, Process Improvement, Integration, Vendor Management, Software Documentation, Call Centers, Microsoft SQL Server, Cross-functional Team..., Quality Assurance, Team Leadership, Enterprise Software, Customer Issue..., Technical Support, Live Recording, Contact Center..., Testing
Education
Loyola University of Chicago 1996 — 2000
BBA, Information Systems Management
Wide Open West August 2012 - Present
Knology February 1998 - August 2012
Skills
VoIP, Telecommunications, Broadband, Direct Sales, Account Management, Salesforce.com, Sales Management, Sales Process, New Business Development, B2B, Team Leadership, Solution Selling, DOCSIS, Managed Services, Contract Negotiation, Cable Television, Cabling, Product Management, Sales Operations
Education
Spring Hill College
Knology July 2007 - Present
PrairieWave Communications 2004 - 2007
Education
The University of South Dakota 1989 — 1994
Crom, LLC June 2015 - Present
Senior Safety Engineer 2014 - Present
NICI, Inc April 2012 - May 2014
Knology July 2007 - April 2012
Amaxx Risk Solutions 2011 - 2012
PDM Bridge February 2005 - June 2007
Stiles Corporation June 2001 - December 2005
The Hardaway Company August 1995 - August 2000
Dennies Contracting - Crowther Roofing and Sheet Metal February 1990 - July 1995
Skills
Compliance, Insurance, Contract Negotiation, Risk Assessment, Risk Management, Problem Solving, Safety Management, Employee Relations, Microsoft Office, Emergency Management, Strategic Planning, Workers Compensation, Negotiation, Risk, Risk Mitigation, Team Building, Budgeting, Process Improvement, Policy, Coaching, Contract Management, Occupational Health, Supervisory Skills, Financial Risk, Industrial Safety, Safety Management..., Budgets, Construction Management, Commercial Insurance, Customer Satisfaction, Leadership, Training, Telecommunications, Program Management, Management, Construction, Project Management, Operations Management, Team Leadership, Change Management, Project Planning, Executive Management, Human Resources, Analysis, Employee Training, Process Scheduler, Performance Management, Vendor Management, Forecasting, Cross-functional Team...
Education
University of Miami 1976 — 1980
BS/BA, Civil Engineering and History
John Dixon & Associates October 2013 - Present
PalmerHouse Properties and Associates July 2013 - October 2013
Austin Brokers Realty November 2010 - July 2013
Prudential Georgia Realty 2007 - March 2011
Knology 2005 - 2007
Samuel Feldman, PC 2001 - 2003
Ippolitos 2000 - 2001
Coming Attractions 1993 - 1996
Skills
Foreclosures, Real Estate, Sellers, Investment Properties, Investors, Buyers, Listings, Property, Sales, New Homes, Buyer Representation, Relocation, REO, First Time Home Buyers, New Home Sales, Selling, Move Up Buyers, Negotiation, Marketing, Referrals, Townhomes, SFR, e-PRO, Direct Sales, Salesforce.com, Marketing Strategy, Seniors, Customer Service, HUD, Seller Representation, Account Management, Home Staging
Education
George Mason University 1993 — 1999
Communication, Public Relations
Northern Virginia Community College 1990 — 1993
Marketing
Robert Service high school
Knology November 2006 - Present
Knology September 2001 - November 2006
Education
University of Alabama in Huntsville 2006 — 2009
BSBA, Marketing (concentration: Acquisiton Management)
Yodle, Inc January 2015 - Present
Yodle June 2014 - January 2015
Lighthouse Practice Management Group Inc August 2012 - March 2013
Knology October 2011 - August 2012
Best Buy May 2011 - October 2011
Computer and Printer Solutions, Inc September 2010 - May 2011
Skills
Troubleshooting, Problem Solving, Microsoft Office, Excel, Word, Customer Service, Negotiation, PowerPoint, Team Building, Marketing Strategy, Windows, Outlook, Management, SQL, HTML, Training, Leadership, Sales, Java, Computer Hardware, Technical Support, Databases
Education
Georgia Institute of Technology 2003 — 2008
Bachelors of Science, Business Management
Georgia Institute of Technology 2003 — 2008
Bachelor's of Science; Certificate, Business Management; Marketing
Athena 2009 - 2010
Classic Gardens & Landscape, Inc February 2007 - October 2008
Knology August 1998 - September 2006
Skills
Editing, Microsoft Office, Troubleshooting, Windows, Training, Telecommunications, Call Centers, Computer Network..., Windows XP, Networking
Education
Jacksonville State University 1993 — 1996
BS
University of Cincinnati
University of Phoenix
MS
Kia Motors Manufacturing Georgia January 2011 - Present
Koch Industries/ GA Pacific/Encadria Staffing August 2009 - March 2010
Knology March 2008 - April 2009
Knology March 2008 - April 2009
InterCall November 2006 - March 2008
ITC DeltaCom May 2004 - January 2006
Delta Staffing June 2000 - June 2003
Skills
ADP, Benefits Administration, Billing, Word, PowerPoint, Excel, Spreadsheets, Employee Relations, Outlook, Microsoft Office, SAP, Telephone Skills, Team Building, Hiring, Customer Service, Problem Solving, Payroll, Benefits, HRIS, Data Entry, Employee Benefits, Compensation, Employee Engagement, Onboarding
Education
Troy University
Bachelor of Science, Human Resource Management
Troy University
Master's degree, Human Resource Management
RL Salsa Co May 2015 - Present
WellAware, Inc. January 2014 - Present
WellAware.us September 2013 - Present
Knology 1997 - July 2013
Central and Southwest Communications April 1993 - April 1997
Skills
Broadband, Telephony, VoIP, Telecommunications, Wireless, Optical Fiber, IP, Call Centers, Computer Network..., Cable Television, Network Design, Product Management, Troubleshooting, Managed Services, Data Center, HFC, Direct Sales, Fiber Optics, Customer Retention, Customer Satisfaction, DOCSIS, DWDM, Ethernet, Start-ups, Strategic Partnerships, T1, Team Building, Vendor Management
Education
Texas A&M University 1977 — 1981
Bachelor of Science (B.S.), Agricultural Engineering
Texas A&M University 1977 — 1981
BS AGEN
Cigna Home Delivery Pharmacy April 2010 - Present
Katie Mullin State Farm Insurance January 2009 - February 2010
Hy Vee December 2008 - February 2010
A&B Business Solutions September 2008 - November 2008
Knology June 2008 - August 2008
Morgan Stanley Credit Corporation May 1998 - February 2008
Skills
Customer Service, Microsoft Excel, Microsoft Access, Microsoft Office, Sales, Outlook, Process Improvement, Access, Team Leadership, Microsoft Word, PowerPoint, Software Documentation, Team Building, Management, Troubleshooting, Project Management, Training, Customer Satisfaction, Strategic Planning, Account Management, Analysis, Quality Assurance, Operations Management, Healthcare
Education
Colorado Technical University 2003 — 2007
BS, IT
South Dakota School of Mines and Technology 1982 — 1985
Chemistry
Stanley Black and Decker February 2013 - Present
Knology June 2007 - August 2012
Cisco 2004 - 2007
Communications Central, Inc. 1995 - 1997
Brock Control System / Firstwave Technologies 1989 - 1995
Brock Controls / Brock International / Firstwave Technologies 1989 - 1995
Brock Control Systems 1985 - 1991
Skills
Broadband, Product Marketing, Marketing Strategy, Product Management, Strategic Planning, Strategic Partnerships, Marketing Automation, Salesforce.com, Telecommunications, VoIP
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1975 — 1977
bs, management
Memphis State Executive MBA
Executive MBA
WOW! Internet, Cable & Phone July 2013 - Present
WOW CVA August 2012 - Present
Knology August 2009 - Present
Knology Holding Inc. 2000 - September 2012
Skills
Call Center, Telephony, Business Supervisor, In charge of 3 payment..., Broadband, Customer Satisfaction, Call Centers, VoIP, Technical Support, Wireless, Troubleshooting, Customer Retention, Call Center Development, Telecommunications, Customer Service, Computer Network..., Vendor Management, Networking
Education
University of Phoenix 2004 — 2007
MBA, Business Administration
AT&T October 2008 - Present
Cox Communications 2004 - June 2011
Knology 2007 - 2008
The Coca-Cola Company March 1999 - April 2004
Indus International 1998 - 1999
Skills
Business Intelligence, Leadership, Integration, SDLC, Enterprise Architecture, Telecommunications, Oracle, Solution Architecture, Requirements Analysis, IT Strategy, Data Warehousing, Business Analysis, Software Project..., Software Development
Education
University of Florida 1991 — 1993
MS, Engineering
University of Bangalore
BS, Engineering
Computers and Beyond December 2012 - Present
RadioShack November 2010 - August 2012
Knology November 2004 - October 2010
Southeast Technical Institute August 2001 - November 2004
Skills
Troubleshooting, Call Center, Technical Support, Active Directory, Computer Hardware, VoIP, Training, Windows, Windows Server, Windows 7, Windows Vista, Mac OS X, VMware, VMware Workstation, VMware Fusion, Mail Server, Web Servers, Microsoft Office, Linux Server, Unix, Linux, DNS, DHCP, Bind, Network Administration, System Administration, Operating Systems, Computer Repair, Computer Security, Computer Maintenance, Postfix, Subnetting, Novell Netware, Novell, Remote Access, Remote Desktop, Remote Administration, Data Recovery, MySQL, Cisco Technologies, Cisco IOS, Cisco Routers, Firewalls, Router Configuration, Wireless Networking, Wireless Routers, Wireless Security, IIS, Apache, Customer Service
Education
Southeast Technical Institute 2001 — 2003
Associate's degree, Network Administration
Southeast Technical Institute 2001 — 2003
Diploma, Computer Technician
Southeast Technical Institute 2001 — 2003
Associate's degree, Systems Administration
US Connect May 2015 - Present
Turner Broadband August 2011 - Present
Pinnacle Direct Marketing, LLC April 2006 - January 2015
Knology 2006 - 2008
Skills
Marketing Strategy, Sales Management, Sales Operations, Direct Sales, Direct Marketing, Recruiting, Management, New Business Development, Strategic Planning, New Account Generation, Revenue and Profit..., Needs Analysis, Team Building, Account Management
Education
University of North Florida
Deployment Technologies Inc. 2008 - Present
Global Crossing 2002 - 2005
Knology 1998 - 2000
Skills
Networking, SONET, CMTS, Databases, Broadband, Business Intelligence, Microsoft SQL Server, Litigation Support, Telephony, SQL, Software Development, SDH, Cisco Technologies, Troubleshooting, Telecommunications, IP, VoIP, Wireless, DOCSIS, Ethernet, Testing, MPLS, TCP/IP, Integration, DWDM, Fiber Optics
Education
Pima Medical Institute-Denver
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
Spruce Creek
Spruce Creek
Stetson University
Knology 2011 - Present
AT&T August 2008 - January 2011
AT&T August 2005 - August 2008
AT&T Mobility December 2002 - May 2005
Skills
Coaching, Supervisory Skills, Administration, Wireless Products, Staff Training, Program Management, Wireless
Education
University of Phoenix
Bachelor of Science, Business Management
University of Phoenix
Master of Business Administration (M.B.A.)
Poverty Point State Reservoir/Black Bear Golf Club August 2015 - Present
WOW! Internet, Cable & Phone August 2010 - January 2015
Knology 2002 - August 2010
Skills
Broadband, Telephony, Fiber Optics, T1, VoIP, Account Management, Telecommunications, Training, Project Management, Employee Benefits, Operating Budgets, Department Budgeting, Budget Monitoring, Budget Process, Customer Service, Customer Retention, Customer Analysis, Customer Support, Sales Operations, International Sales, International Shipping, Medical Devices, Supervisory Experience, Process Improvement, Sales Commissions, Operations Management, Cable Television, IP, Internet Services, Cabling, Customer Satisfaction, Ethernet, Transmission, Networking, Switches, DSL, Network Design, DOCSIS, VOD, Computer Network..., DWDM, Product Marketing, Troubleshooting, Product Management, Competitive Analysis, Provisioning, Vendor Management, Routers, RF, Wireless
Education
Pellissippi State Community College 2009 — 2010
Knology Latin American Sales ManagerDenTek Oral Care, Inc.2003 - 2004
Bailey International 2002 - 2003
Tropical Shipping January 1988 - February 2002
Education
University of California, Davis 1980 — 1982
B.A., Latin American Studies
Menlo College 1977 — 1979
Associates Arts Degree
Vast Broadband April 2015 - Present
Wide Open West January 2012 - Present
Knology Communications March 2003 - Present
Knology 2002 - Present
Prairie Wave Communications 2002 - 2007
Skills
Telecommunications, New Business Development, Customer Relations, Marketing Strategy, Team Building, Marketing Communications, Strategic Planning, Negotiation, Product Development, Contract Negotiation, Microsoft Office, Public Relations, Customer Service, Contract Negotiations, Fiber, Business Acumen, Telephony, Customer Satisfaction, Call Center, Broadband, Troubleshooting, Product Management, Problem Solving, Market Planning, Fiber Optics, Market Research, Pricing, Team Leadership, Team Management, Marketing Management, IP, Direct Marketing, Contract Management, Inventory Management, Wireless, Vendor Relations, Vendor Management, Word, T1, Optical Fiber, Direct Sales, Solution Selling, Sales Process, VoIP, Customer Retention, Salesforce.com, Sales Operations, Call Centers, Sales Management, Selling
Education
University of Nebraska-Lincoln
Bachelor of Applied Science (B.A.Sc.), Biology/Chemistry
Wayne State College 1985 — 1989
BS, Biology/Chemistry
Urban Outfitters November 2005 - Present
Urban Outfitters November 2005 - September 2007
Knology September 2000 - November 2005
Skills
Micrsoft Windows...., Microsoft SQL Server, ASP.NET, Microsoft Office, Network Administration, Wireless Networking, Database Administration, Database Design, AS400 system, Programming, PC building, Avaya Site..., Troubleshooting, Technical Support, Visio, SharePoint, Windows, Disaster Recovery, Access, Customer Service, Business Analysis, Windows Server, System Administration, Call Centers, Hardware, Databases, Direct Sales, Outlook, IBM iSeries, IT Management, Lotus Notes, Salesforce.com, Leadership, Active Directory, Team Leadership, Networking
Education
Georgia Southern University 1990 — 1995
BOHS, Sport Management
Jenkins County High 1985 — 1989
High School Diploma - College Prep Endorsement, Diploma
TSYS December 2012 - Present
Knology March 2009 - September 2012
Knology October 2004 - March 2009
DBK Minerals February 1998 - February 2000
Powertel PCS, Inc. June 1995 - June 1998
Intercel, Inc July 1992 - June 1995
Skills
Financial Reporting, Financial Analysis, Accounting, Fixed Assets, SEC filings, Forecasting, Mergers, Budgets, Sarbanes-Oxley, Telecommunications, Process Improvement, JD Edwards, Strategic Planning, Accounts Receivable, Sarbanes-Oxley Act, Internal Controls, Internal Audit, Team Building, Customer Satisfaction, Management, Mergers, SEC Filings
Education
University of Georgia - Terry College of Business 1980 — 1983
BBA, Finance & Accounting
Knology December 2012 - April 2013
Prommis Solutions LLC August 2010 - July 2012
McKesson Provider Technologies April 2008 - April 2010
Georgia Dept. of Human Resources October 2006 - December 2007
UPS Supply Chain Solutions March 2004 - October 2006
UPS Supply Chain Solutions July 2003 - December 2003
Bekaert June 2002 - November 2002
Institute of Industrial Engineers January 2000 - March 2002
MCI/Worldcom/UUNET /Gridnet May 1999 - November 1999
Headhunter.Net March 1998 - May 1999
Education
Georgia State University 1989 — 1994
BBA, Computer Information Systems
CarePoint June 2014 - Present
Lowetree Computers January 2012 - April 2014
Knology July 2009 - August 2010
Skills
CompTIA A+ Certification, CompTIA Network+..., Windows 7, Networking, Software Installation, Computer Repair, Laptops, Windows Vista, Windows XP Pro, Windows Server, Remote Desktop, Linux Desktop, Desktop Computers, XP, Computer Hardware, Technical Support, CompTIA Network+, Help Desk Support, A+ Certified, Windows XP
Education
Trident Technical College 2010 — 2014
Associates in Computer Programming, Computer Software Engineering, Graduated
Wando High School
AT&T March 2015 - Present
AT&T February 2012 - March 2015
Knology August 2010 - January 2011
Sunflower Broadband October 2007 - October 2010
Skills
Cabling, Broadband, Telecommunications, Fiber Optics, Telephony, Troubleshooting, Customer Satisfaction, Computer Network..., VoIP, Wireless, IP, Team Leadership, Ethernet, Customer Service, Networking, Optical Fiber, Team Building
Education
Johnson County Community College 2003 — 2004
Johnson County Community College
Computer Science
Manhattan Associates February 2015 - Present
Manhattan Associates February 2014 - Present
Manhattan Associates October 2012 - Present
Knology October 2012 - October 2012
Knology August 2010 - October 2011
Jim Ellis Audi of Atlanta August 2008 - October 2010
BOOGALOOS BOUTIQUE January 2008 - July 2010
Skills
Salesforce.com, Sales, Sales Process, Management, Customer Satisfaction, Sales Management, Analysis, Customer Service, Process Improvement, Microsoft Excel, Training, Business Analysis, Inventory Management, Social Media Marketing, Competitive Analysis, Account Management, Advertising, Microsoft Office, PowerPoint, Social Media, Microsoft Word, Xactly Incent, Marketing Strategy, Time Management, Product Management, Market Planning, Integration, IT Governance, Professional Services, IT Operations, Salesforce.com..., Salesforce.com..., Salesforce.com..., Salesforce Training, Project Management, Microsoft Project
Education
Georgia Institute of Technology - Georgia Tech College of Management 2005 — 2012
B.S., Business Administration
Georgia Institute of Technology
Bachelor of Science (B.S.), Business Administration and Management, General
WOW! Internet, Cable & Phone March 2013 - Present
Knology October 2010 - March 2013
Victoria & Albert Bath LLC March 2008 - October 2010
Skills
Direct Sales, Sales Process, New Business Development, Sales Management, Sales Operations, Sales, Account Management, Selling, Telecommunications, Customer Retention
Education
Limestone College
BA, Liberal Studies
Unified ConneXions February 2014 - Present
International Paper May 2011 - January 2014
Knology January 2010 - January 2011
NCR Corporation May 2005 - May 2009
TSYS October 2002 - September 2003
TSYS March 2002 - October 2002
Skills
Networking, Troubleshooting, Technical Support, Servers, Windows Server, Disaster Recovery, Cisco Technologies, Active Directory, Operating Systems, VMware, Computer Hardware, Software Documentation, Network Administration, Software Installation, System Administration, Documentation, Testing, Windows, Microsoft Office, Hardware, TCP/IP, Wireless, System Deployment, XP, DNS, Telecommunications, Windows Server 2003, Problem Solving, Deployment, Virtualization, Windows Server 2008 R2, Windows Server 2012 R2, VMware vSphere, VDI
Education
Georgia College and State University
Computer Information Systems
Sanford Health January 2013 - Present
Knology January 2011 - August 2012
Resurgent Capital Services July 2004 - October 2010
Sanford Health December 2002 - July 2004
The Credit Store 2000 - 2002
Disc Jockey September 1997 - August 2000
Skills
System Administration, Customer Service, Troubleshooting, Active Directory, Call Center, Microsoft Office, Problem Solving, Windows, Excel, Customer Relations, Word, PowerPoint, Supervisory Skills, Inventory Management, SQL, Outlook, Analysis, Team Building, HTML, Research, Operating Systems, MySQL, Linux, Scheduling, Budgeting, SQL Server, Network Administration, Social Media, Customer Satisfaction, Process Improvement, Visio, Servers, DHCP, Telecommunications
Education
Southeast Technical Institute 2009 — 2013
Associate's degree, Network and System Administration/Administrator, Network System Secuity
Southeast Tech 2009 — 2012
Network Administration, System Administration and Computer Network Security, Information Systems
FWD>> Movement March 2009 - Present
Knology September 2007 - March 2011
Terminix August 2006 - September 2007
PARC May 2005 - August 2006
City of St. Petersburg December 2004 - May 2005
Education
St. Petersburg College 2005 — 2010
Bachelors, Internation Business Operation and Management
Gibbs High School
Diploma
Comcast September 2011 - Present
Knology May 2010 - May 2011
Cox Communications 2011 - 2011
Skills
VoIP, Cisco Technologies, Troubleshooting, Computer Network..., IP, Routers, Telephony, Ethernet, Network Engineering, WAN, LAN-WAN, OSPF, BGP, CCNA, Cisco IOS, Juniper, QoS, DOCSIS, TCP/IP, Switches, RIP, Metro Ethernet, IPv6, SNMP, Wireless, Cisco Routers, Routing, Networking, VLAN, JUNOS, Cisco Certified, Multicast, RF, CMTS
Education
Kenwood High School 1998 — 2002
Fort Valley State University
Dakota Wesleyan University March 2014 - Present
Alpha Omega Publications April 2011 - October 2013
Long Lines August 2009 - April 2011
Knology September 2004 - May 2009
Skills
Team Building, Coaching, Leadership, Leadership Development, Strategic Planning, Team Leadership, Management, Project Management, Sales, Teaching, Training, E-Learning, Call Centers, Public Speaking, Customer Satisfaction, Account Management, Customer Service, Telecommunications, Sales Management, Marketing, Microsoft Excel, Business Strategy, New Business Development
Education
University of Sioux Falls 1999 — 2011
MBA, Business Administration
Georgia Department of Labor Audits financial records of employers to evaluate reporting and payment of state sales and business taxes, Unemployment Insurance, Worker's Compensation, and other tax-related obligations; Examines financial and other documents for compliance with accepted accounting methods, policies, procedures, and laws; Prepares, analyzes, and verifies annual reports, financial statements, and other records, using accepted accounting and statistical procedures to assess financial condition and facilitate financial planning; Researches data, prepares/submits final audit reports, issues assessments, responds to protests, and resolves related issuesCustomer Service Supervisorcharter communicationOctober 2003 - November 2008
KNOLOGY 1998 - October 2003
Intercall 1991 - February 1998
Skills
Team Leadership, Coaching, Team Building, Microsoft Excel, Social Media, Strategic Planning, Customer Service, Call Center, Negotiation, Performance Management, Training, Microsoft Office, Recruiting, Nonprofits, Management, PowerPoint, Marketing Strategy, Marketing, Community Outreach, Call Centers, Accounting, Analysis, Research, Leadership, Outlook, Sales
Education
Lanett High
Lanett High
Strayer University
MBA, Human Resources
University of West Georgia
Bachelors of Science, Sociology
Target November 2008 - Present
Knology August 2007 - November 2008
Education
Minnesota School of Business 2008 — 2011
USPS March 2004 - Present
Knology August 2001 - March 2004
US Army August 1997 - August 2001
Skills
Conflict Resolution
Education
Strayer University (SC) 2010 — 2012
Bachelor of Business Administration (BBA), Marketing
Trident Technical College 2002 — 2009
Associate of Arts (A.A.), General Studies
ADP February 2012 - Present
ADP June 2010 - February 2012
ADP March 2009 - June 2010
ADP August 2007 - March 2009
Knology January 2005 - July 2007
Skills
Job Descriptions, HRIS, ADP Payroll, Benefits Administration, Employee Relations, Federal & State..., SHRM, Employee Benefits, Onboarding, Talent Management, Recruiting, Human Resources, HR Consulting, Analysis, Performance Management, New Hire Orientations, Personnel Management, Call Centers, CRM, Management, Employment Law, Training, Payroll, Coaching, FMLA, Workforce Planning, Employee Engagement, College Recruiting, Succession Planning, Talent Acquisition, Deferred Compensation, Applicant Tracking..., Time Management
Education
Troy State University 2005 — 2007
Master of Science, HR concentration
Paine College 2000 — 2005
BS, Business Administration
Audio Warehouse January 2001 - Present
Knology May 1996 - March 2000
Skills
Supply Chain Management, Customer Service, Inventory Management, Purchasing, Operations Management, Microsoft Office, Continuous Improvement, Team Leadership, Inventory Control, Electronics Repair, Customer Relations, Process Scheduler, Management, Logistics, Procurement, Microsoft Excel, Customer Satisfaction, Supply Chain, Retail, Electronics Technology, Consumer Electronics, Warehouse Management, Forecasting
Education
Oakland Community College 1976 — 1977
Business Law
Waterford Township High 1972 — 1974
High School
esurance 2010 - Present
Knology February 2009 - August 2010
First Premier Bankcard September 2000 - May 2006
Skills
Customer Service, Training, Leadership, Microsoft Office, PowerPoint, Team Building, Microsoft Excel, Licensed Insurance...
Education
National American University 2006 — 2012
The University of South Dakota 1983 — 1986
Aerotek Professional Services July 2011 - Present
Columbus GA October 2004 - April 2011
Knology November 2000 - September 2004
Skills
Military Retired <..., Assistant Opporations..., Instructor J.O.T.C...., Drill Sergeant, Equal Opportunity..., Light Inf Sqd Ldr, Weapons Squad Ldr, Carpentry, Electronics,..., Military, Army, Training, Troubleshooting, Security Clearance, DoD, Supervisory Skills, Team Building, Operations Management, Project Planning, Analysis, Security, Leadership Development, Weapons, Computer Hardware, Process Scheduler, Military Operations, Military Training, Organizational..., Counterterrorism, Team Leadership, Technical Writing, Customer Satisfaction, Tactics, Software Documentation, Intelligence, Operational Planning, PC building
Education
NCTI 2001 — 2004
Corrspondence Course, Digital Communication and Media/Multimedia
Tidewater Tech-Trades 1997 — 1998
Associate's degree, Computer electronics technician
Tidewater Tech-Trades 1987 — 1998
Diploma Program, ComputerElectronic Technician
KAYA Associates January 2014 - Present
TTC, Inc. October 2012 - January 2014
Knology November 2011 - October 2012
General Dynamics Information Technology May 2011 - August 2011
Skills
Networking, VoIP, SQL, Routing, Switching, DNS, Database Administration, Cable Networks, Fiber Optic Networks, DSL, Active Directory, Group Policy, IP PBX, ASP.NET, C#, JavaScript, CSS3, HTML 5, jQuery, SharePoint, Customer Service, Windows 7, Databases, Microsoft Office
Education
Troy University 2007 — 2012
Bachelor of Science (B.S.), Business Administration/Information Systems
Columbus State University August 2007 - Present
Knology 2004 - March 2012
Garrett and Lane Color September 1983 - January 2004
Skills
Customer Relations, Project Management, Operations Management, Master Photographer, Action Oriented with..., Technology Management, Training development..., New customer...
Education
The University of Georgia 1971 — 1974
Bachelor of Arts (B.A.), Journalism
Knology March 2004 - Present
Knology July 2001 - March 2003
Powertel PCS June 1999 - June 2001
Powertel, PCS June 1997 - June 1999
Skills
Sales Management, Telecommunications, Salesforce.com, Account Management, Customer Retention, Customer Satisfaction, Sales, B2B, New Business Development, Sales Process, Wireless, VoIP, Product Marketing, Sales Presentations, Team Leadership, Solution Selling, Strategic Planning, Training, Direct Marketing, Recruiting, Forecasting, Budgets, Employee Training, Sales Operations, Coaching, Selling, Broadband, Key Account Management, Strategic Partnerships, Customer Service, Marketing Strategy, Competitive Analysis, Telephony, Product Management, Business Development, Cold Calling, CRM
Education
The University of Georgia 1988 — 1993
Bachelor of Arts (B.A.), English
The Chop House September 2012 - Present
Knology 2010 - 2012
California Dreaming May 2010 - November 2011
Skills
Computer Hardware, Computer Graphics, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Telephony, Fax, Office Administration, Microsoft Office 2007, Filing, Customer Service, Customer Satisfaction, Sales, Social Media Marketing, Product Marketing
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BSc), Information Technology
DMWC 2011 - July 2013
Bank of America February 2011 - November 2011
Bank of America September 2008 - February 2011
Knology October 2007 - September 2008
Knology June 2007 - October 2007
Skills
Macromedia Dreamweaver, Microsoft Office Suite, Microsoft Project, Java, Java Script, JSP, HTML, MySQL, Georgia Office of..., Microsoft Office, Training, JavaScript, MS Project, Customer Service, Operating Systems, Technical Support, Servers, Databases, Help Desk Support
Education
Kennesaw State University 2010 — 2011
Master of Science (M.S.), Conflict Management
Georgia Southern University 2003 — 2007
Bachelor of Science (B.S.), Information Technology
Kimberly-Clark September 2011 - February 2012
US Army January 2008 - July 2010
knology March 2006 - May 2007
AT&T June 2004 - June 2005
Funsville Fun Park and Arcade September 2000 - June 2002
Future Call Telecommunications September 2001 - March 2002
Education
My Computer Career 2015 — 2015
Information Technology
Houston Community College 2013 — 2015
Computer and Information Sciences and Support Services