National Government Services
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National Government Services Employees
CNO Financial Group December 2013 - Present
Exact Target August 2013 - December 2013
Fusion Alliance June 2013 - December 2013
Washington National Insurance Company February 2013 - June 2013
Rob Floyd Designs August 2012 - February 2013
National Government Services October 2008 - August 2012
Aquent 2008 - 2009
Interactive Intelligence 2007 - 2008
Aquent 2004 - 2006
Rob Floyd Designs 2001 - 2004
Skills
Web Analytics, Photoshop, Illustrator, InDesign, Dreamweaver, Flash, Comic Book Illustration, Information Design, Web Application Design, Web Design, Mobile Web Design, Graphic Design, Social Networking Sites, Brochures, Newsletters, User Experience, Posters, Marketing, Adobe Creative Suite, Advertising, Layout, Adobe Fireworks, Image Manipulation, Publications, Flyers, XHTML, CSS, Graphics, CMS, User Interface Design, Information Architecture, Usability, Interaction Design, User-centered Design, Wire Framing, User Experience Design, Usability Engineering, WordPress, Web Development, Visual Design, Visual Communication, User Interface, Leadership, Management, Digital Marketing, HTML
Education
Southwest Baptist University 1987 — 1989
Wabash College 1986 — 1987
Attica High School 1982 — 1986
Aerotek Professional Services October 2014 - November 2014
Orthopedic Associates of Hartford April 2014 - August 2014
National Government Services June 2013 - April 2014
TrailBlazer Health Enterprises, LLC June 2007 - November 2012
Lawrence Marshall Honda November 2006 - June 2007
Client Services Solutions May 2006 - November 2006
Kelly Management Services February 2004 - May 2006
Skills
Customer Service, Customer Service..., Customer Relations, Health Insurance, Appeals, Medicare, Client Relations, Client Services, Client Development, Claim, Training, Access, Process Improvement, Analysis, Call Centers
Education
Post University 2014 — 2016
Bachelor's degree, Finance, 3.0
Whitewright High School 1988 — 1992
High School Diploma
National Government Services 2002 - Present
National Government Services 1998 - 2002
National Government Services 1994 - 1998
Skills
Customer Service, Customer Satisfaction, Access, Outlook, Call Centers, Leadership, Team Building, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management
Education
Southern NH University 2013 — 2013
Concord High School 1987 — 1990
GE Healthcare June 2015 - Present
GE Healthcare June 2011 - Present
TrustSolutions, LLC November 2006 - June 2011
National Government Services 2004 - 2006
Washington Law Offices 2002 - 2004
Skills
Project Management, Governmental Affairs, Healthcare Management, Large System..., Data Analysis, Investigation, Claim Investigation, Internal Audit, External Audit, Internal & External..., Strategic Planning, Business Strategy, Customer Service, Medicare, Event Planning, Process Improvement, Leadership, Healthcare, Policy, Program Management, Change Management
Education
Cardinal Stritch University 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Tuskegee University 1997 — 2001
Bachelor of Arts (BA), Political Science and Government
Blue Cross Blue Shield of Louisiana June 2014 - Present
National Government Services March 2008 - July 2013
WellPoint August 2002 - March 2008
National Government Services August 1999 - August 2002
Aperature Credentialing August 1998 - August 1999
Diamond Brokerage August 1996 - August 1998
Skills
Data Analysis, Policy Analysis, Microsoft Office, Business Analysis, Business Planning, Workflow Analysis, Workforce Planning, Workforce Management, Workflow Design, Staff Training, Staff Management, Staff Mentoring, Documentation, Document Management, Marketing, Product Marketing, Sales, Merchandising, Management, Software Documentation, Training, Analysis, Project Management
Education
Southeastern Louisiana University 1996 — 1997
University of South Alabama 1994 — 1996
CompuCom March 2014 - Present
Self Employed Independent Peoplesoft Consultant October 2011 - Present
National Government Services June 2013 - November 2013
Unisys 2010 - 2011
Skills
Computer Hardware, Computer Repair, Electronics, Soldering, Software Installation, Hardware, Troubleshooting, Wireless Networking, Cabling, Operating Systems, Laptops, Technical Support, Computer Maintenance, Networking, Security, TCP/IP
Education
Sullivan University 2004 — 2005
ITT louisville, Ky
National Government Services Senior Enrollment AnalystTrailblazerMay 2008 - November 2012
CIGNA & CMC April 2003 - October 2007
Red River Healthcare June 2001 - June 2003
Skills
Medicare, Health Insurance, Insurance, HIPAA, Managed Care, Healthcare, Customer Service, Microsoft Excel, PeopleSoft, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Policy, Medicaid, Claim, Provider Relations, Medicare/Medicaid..., Medical Billing, Medical Compliance, Administrative..., Training, 10 Key, Supervisory Skills, Leadership, Process Improvement, Team Building, Call Centers, Analysis
Education
Grayson College 2012 — 2014
Marketable Skills, Marketing
Grayson College
Business Administration and Management, General
Southeastern Oklahoma State University
Bachelor of Business Administration (B.B.A.)
National Government Services April 2013 - Present
ITSI Gilbane Company March 2011 - April 2013
Science Applications International Corporation (SAIC) October 2008 - November 2010
Shaw Environmental, Inc. March 2006 - September 2008
TolTest, Inc. October 2001 - March 2006
MedexMedical Inc March 1999 - September 2001
IRMS Inc April 1998 - March 1999
OHM Remediation Services September 1988 - April 1998
Skills
Contract Negotiation, Pricing Negotiations, Strategic Sourcing, Procurement, MRP, MRO, Subcontracting, DoD, Supplier Management, Negotiation, Global Sourcing, Resource Management, Metrics, Inventory Management, Outsourcing, Army, DOE, Homeland Security, VMI, Capital Goods, Purchasing, Contract Management, Supply Chain Management, Sourcing, Air Force, Logistics, Supply Chain, Contract Negotiations, Operations Management, Supply Management, Program Management, Proposal Writing, Leadership, Government, ERP, Government Procurement, FAR, Government Contracting, RFP, Process Improvement, Process Scheduler, E-procurement, Budgets, Management, Team Building, Strategy, Training, Continuous Improvement, Materials Management, Spend Analysis
Education
The University of Findlay 1980 — 1986
BA, Political Science
Findlay High School
Diploma, College Prep
Anthem, Inc. March 2015 - Present
Connolly Consulting April 2012 - February 2015
UofL Health Care July 2011 - April 2012
University Medical Associates April 2010 - July 2011
National Government Services August 2007 - April 2010
National Government Services March 2003 - August 2007
Skills
Healthcare, Data Analysis, Access, Process Improvement, Microsoft Word, Data Entry, Windows, Troubleshooting, Accounting, PowerPoint, Microsoft Excel, Microsoft Office, Lotus Notes, HIPAA, Spreadsheets, Business Analysis, Outlook, Accounts Receivable, Accounts Payable, Databases
Education
Sullivan University
Associate, Business Administration
National Government Services December 2013 - June 2014
TJ Maxx September 2013 - November 2013
Wheaton Franciscan Healthcare May 2001 - July 2013
medical college of wi 2012 - 2013
ManpowerGroup October 2012 - October 2012
Skills
Sales, Office Equipment, Vital Signs, IDX, Direct Patient Care, Accurate Data Entry, Access, Internet Explorer, JCAHO, Copying, Multi-line Phone, Filing, Microsoft Office 2007
Education
Strayer University (VA) 2013 — 2017
Associate of Arts (AA), Business Administration and Management, General
Washington high school 1988 — 1991
Diploma, Computer
National Government Services February 2012 - Present
Delta Dental June 2010 - July 2010
Skills
Access, Data Entry, Microsoft Excel, Customer Service, Outlook, Microsoft Word, Microsoft Office, HIPAA, PowerPoint, Insurance, Health Insurance, Accounting, Time Management, Process Improvement, Call Centers
Education
Penn State University 2010 — 2014
BA, Accounting, 3.00
St Frances Academy 1987 — 1990
High School, General Studies
Acentia October 2014 - Present
National Government Services April 2013 - September 2014
Seamon Corporation July 2011 - 2013
Contracting November 2010 - July 2011
Dell December 2007 - October 2010
Best Years February 1998 - December 2007
Knoll Properties October 1992 - June 1998
Honeywell Aerospace October 1986 - October 1992
Rollins 3PL April 1984 - October 1986
Unisys April 1982 - April 1984
Skills
Financial Modeling, Financial Analysis, Business Strategy, Profit Maximization, Process Improvement, Negotiation, Vendor Management, Strategic Planning, Training, Research, Budget Models, Forecasting, Contract Management, Subcontracts Management, International Proposals, Business Intelligence, Cost Control, Price-to-Win, Business Process, FAR compliance, Audit Management, Inventory Management, Cost Accounting, Risk Management, Microsoft Office, CAS, Client Billing, Collections, Event Planning, Competitive Analysis, DCAA, IG, DCMA Audits, Auditing, Accounting, Accounts Receivable
Education
Vanderbilt University 1976 — 1980
BS and BA, Business Administration and Economics (double major)
Ohio University 1980 — 1981
Master of Business Administration (MBA), Accounting and Finance
US Imaging Network July 2015 - Present
Anthem, Inc. June 2014 - July 2015
National Government Services August 2011 - June 2014
Comcast Cable July 2007 - August 2010
Embarq Logistics June 2004 - July 2007
Skills
Call Center, Leadership, Recruiting, System Administration, Customer Service, Management, Performance Management, Telecommunications, Team Leadership, Customer Satisfaction, Process Improvement, Troubleshooting, Microsoft Office, Outlook, Help Desk Support, Networking, Technical Support, Microsoft Excel, Customer Support, Coaching, Policy, Training, Call Centers, Time Management, Sales, Staff Development, Customer Experience, Analysis, Windows, Team Building, Operations Management, Change Management, Employee Training, Insurance, Information Technology
Education
University of Phoenix 2008 — 2010
Master's degree, Management
Slippery Rock University of Pennsylvania 1999 — 2003
Bachelor of Science (BS), Information Technology
National Government Services April 2015 - Present
Xerox September 2014 - April 2015
SilverRhino LLC April 2014 - September 2014
US Army February 2011 - March 2014
Empire Geeks February 2010 - March 2014
Army National Guard February 2007 - February 2011
Skills
CISSP, CompTIA Security+, Computer Security, Security Clearance, Network Security, Information Security, Army, A+ Certified, Troubleshooting, Computer Maintenance, Help Desk Support, Computer Hardware..., Computer Architecture, Wireless Networking, Help Desk Management, Network Design, Consultation, Emergency Management, Team Motivator, Self Driven, HAZMAT, Oral & Written..., Information Security..., Analysis, NIST 800-53, Business Continuity..., Security Policy, Presentations, Information Security..., Mentoring, Information Assurance, Security Training, Information Security..., FISMA, COBIT, Disaster Recovery, Risk Management, Risk Analysis, Information Technology, HIPAA, Cyber-security, Emergency Operations, Hazardous Materials..., Public Speaking, Industrial Hygiene, Technical Writing, Hazardous Materials, Chemical Safety, Team Leadership, Security+
Education
University of Maryland University College 2014 — 2016
Master of Science (MS), Cybersecurity
University of Maryland University College 2014 — 2015
Graduate Certificate, Cybersecurity Technology, 3.0
University of Maryland University College 2011 — 2014
Bachelor of Science (BS), Cybersecurity, 3.1
University of Maryland University College 2011 — 2013
Associate of Arts (A.A.), Computer Studies, 3.1
Rutgers University 2008 — 2009
Computer Engineering
National Government Services February 2014 - Present
Montgomery County Job & Family Services January 1996 - August 2013
Skills
Microsoft Office, Nonprofits, Microsoft Excel, Event Planning, Microsoft Word, PowerPoint, Strategic Planning, Team Building, Coaching
Education
State University of New York College of Agriculture and Technology at Cobleskill
National Government Services May 2015 - Present
ManTech May 2013 - March 2015
ManTech November 2011 - May 2013
15four Integrated Media September 2010 - June 2011
NEW SONG URBAN MINISTRIES January 2008 - September 2010
HARGROVE, INC January 2007 - November 2007
HARGROVE, INC March 2006 - December 2006
Rosen Group November 2003 - March 2006
GENOVESE COUSTENIS July 2003 - November 2003
The American Institute of Architects (AIA) November 2002 - July 2003
Skills
Event Management, Editing, Microsoft Office, Art, Copy Editing, Customer Service, Mac, Project Management, Marketing, Newsletters, FileMaker, QuickBooks, Press Releases, Brand Management, Project Planning, Inventory Management, Direct Mail, Data Entry, Time Management, Leadership, Event Planning, Photography, Management, Microsoft Word, Analysis
Education
Towson University 1998 — 2002
BA, Art; Visual Communications; Photography; emphasis in Fine Art
PMA Companies May 2011 - Present
Excellus BCBS April 2010 - May 2011
National Government Services January 2002 - April 2007
Skills
General Insurance, Claim, Claims Management, Insurance, Workers Compensation, Health Insurance, Accounts Receivable, Claim Investigation
Education
SUNY Empire State College 2008 — 2010
Bachelor of Science (B.S.), Accounting and Finance
Onondaga Community College 2007 — 2008
Anthem, Inc. February 2014 - Present
National Government Services November 1999 - August 2012
GTECH May 1994 - September 1999
US Army October 1984 - September 1993
Skills
Business Analysis, Claims, User Acceptance Testing, Medicare, Medical Billing, Claim, Access, Customer Service, Insurance, Microsoft Excel, Leadership, Data Entry, Team Building, Outlook, Requirements Gathering, Training, Microsoft Word, Call Centers, Healthcare, Data Analysis, Analysis, Windows, HIPAA, PowerPoint, Microsoft Office, Process Improvement, Visio
Education
Purdue University 1983 — 1984
Carmel High School 1981 — 1983
Retired and enjoying time to pursue personal interests and family. Seeking volunteer opportunities May 2015 - Present
AXA October 2014 - May 2015
Protective Life Insurance February 2014 - October 2014
AXA Equitable September 2011 - December 2012
National Government Services June 2009 - December 2010
EXCELLUS October 2007 - January 2008
Upstate University Hospital at Community General February 2007 - October 2007
AXA EQUITABLE, INC January 2004 - January 2007
The MONY Group December 1983 - November 2006
The MONY Group January 2003 - January 2004
Skills
Databases, Software Development, SDLC, Analysis, Testing, DB2, Quality Assurance, Training, Software Documentation, Data Warehousing, Visio, COBOL, Business Analysis, Integration, Requirements Analysis, JCL, SQL, Systems Analysis, Process Improvement, Outsourcing, Mainframe
Education
Onondaga Community College 1981 — 1983
AAS, Data Processing
National Government Services December 2010 - Present
WellPoint 2009 - November 2010
PalmettoGBA, LLC 2006 - 2009
Education
University of South Carolina School of Medicine 1978 — 1981
3 year Residency, Family Medicine
University of Pittsburgh School of Medicine 1974 — 1978
MD, Medicine
Penn State University 1970 — 1974
BA, GNAS Pre Med
Deloitte June 2015 - Present
CliftonLarsonAllen January 2015 - May 2015
Snyder Cohn July 2013 - January 2015
St. Cloud State University August 2012 - May 2013
St. Cloud State University August 2012 - May 2013
St. Cloud State University January 2010 - May 2013
National Government Services May 2010 - August 2012
St. Bernard Athletic Association November 2001 - August 2012
St. Cloud Area School District 742 August 2011 - November 2011
Skills
Teamwork, Time Management, Leadership, Accounting, Microsoft Office, Public Speaking, Computer Security, Research, Microsoft Excel, Information Assurance, Marketing, Spanish, Backtrack, Tcpdump, Data Analysis, Customer Service, Team Leadership, Travel, Event Planning, Analysis, Unix Operating Systems, C++, C#, Python, Wireshark, Educational Outreach, Social Networking, Financial Reporting, Auditing, PowerPoint, Investigation, International Business, Tax Preparation, Access, Social Media, Outlook, Data Entry, Java
Education
St. Cloud State University 2012 — 2013
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
St. Cloud State University 2008 — 2012
Bachelor of Science (B.S.), Accounting
Papa John's International January 2014 - Present
Self Employed June 2009 - January 2014
National Government Services June 2013 - December 2013
Nypro April 2003 - September 2008
Skills
CSS, PHP, SQL, C#, Programming, Web Design, Windows, HTML, Databases, Linux, Microsoft SQL Server, Java, Software Development, Photoshop, C++, JavaScript, SharePoint, .NET, MySQL, Hardware, Windows 7, Windows Server, Integration, Computer Hardware, Visio, Access, Troubleshooting, Operating Systems, Active Directory, Windows XP, Networking, TCP/IP, Software Documentation, System Administration, Information Technology, VMware, Technical Support, Virtualization
Education
Sullivan University 2009 — 2012
Bachelor of Science (BS), Information Technology, 3.34 GPA - Cum Laude Honors
Sullivan University 2009 — 2012
Associate of Science (AS), Information Technology, 3.42
Myers and Stauffer LC January 2013 - Present
PHBV Partners LLP January 2012 - December 2012
Clifton Gunderson LLP January 2010 - December 2011
American Pharmaceutical Partners 2009 - 2009
National Government Services August 2001 - December 2008
Skills
Auditing, Healthcare, GAAP, Hospitals, Accounting, Internal Controls, Medicare, US GAAP, Medicaid, Healthcare Consulting, Access, Internal Audit, Leadership
Education
Northern Illinois University 1999 — 2001
BS, Accountancy
Waubonsee Community College 1997 — 1999
Associate, Accounting
Empower Federal Credit Union November 2014 - Present
Colorado Technical University January 2010 - Present
Empire State College December 2008 - Present
Utica School of Commerce September 2007 - Present
ITT Tech January 2006 - Present
National Government Services November 2012 - October 2014
National Government Services November 2008 - October 2012
Columbia College September 2010 - June 2011
Bryant & Stratton College January 2006 - December 2010
National Government Services December 2007 - November 2008
Skills
Access, CSS, Security, JavaScript, VB.NET, Database Design, Windows Server, PHP, Networking, Microsoft Excel, Operating Systems, C++, XHTML, E-commerce, CMS, Web Analytics, Data Management, Software Development..., Visio, Databases, Microsoft SQL Server, SQL, HTML, Web Development, Project Management, Software Development, Visual Basic, .NET, Data Analysis, SDLC, Database Administration, Leadership, Programming, ASP.NET, E-Learning, MySQL, ASP, Team Leadership, Java, Training, Consulting, Web Services, C#, Business Intelligence, SharePoint, Oracle, IIS, Program Management, Visual Studio, Troubleshooting
Education
Villanova 2011 — 2011
Master Project Management Certificate, Master Project Management Certificate
State University of New York at Albany 1998 — 2005
MBA, MIS
University at Albany, SUNY 1998 — 2000
AS, Business Administration
Columbia Green Community College 1996 — 1998
Associate of Science (AS), Business Administration and Management, General
Taconic Hills
National Government Services August 2009 - Present
NGS 1995 - Present
National Government Services May 2007 - August 2009
EMPIRE MEDICARE SERVICES 1990 - 2006
Herald American newspaper September 1976 - April 1981
Education
State University of New York Empire State College 2007 — 2007
National Government Services May 2014 - Present
Hewlett-Packard October 2013 - May 2014
Lockheed Martin October 2007 - October 2013
Hertz Corporation February 2005 - October 2007
CSC June 2004 - February 2005
Fleming Companies March 1989 - October 2003
Wilson Foods Corporationl December 1977 - January 1989
Skills
Data Center, Disaster Recovery, Program Management, Process Improvement, Troubleshooting, Process Control, Integration, Testing, Operating Systems, Systems Engineering, PMP, Networking, Visio, Requirements Analysis, Project Management, Management, Software Documentation, Vendor Management, Change Management, Outsourcing, Team Leadership, Earned Value Management, Security
Education
University of Central Oklahoma 1977 — 1984
Business & Information Systems
Rose State College 1974 — 1976
Business & Information Systems
Carl Albert High School
United Healthcare Medicare Solutions November 2012 - Present
Express Employment Professionals May 2012 - November 2012
National Government Services November 2011 - May 2012
Trailblazer Health Network November 2010 - November 2011
Southern Arkansas University June 2008 - September 2010
Cigna February 1997 - May 2006
Skills
Health Insurance, Provider Relations, Higher Education, Medicare/Medicaid..., Medicare, Healthcare Management, Nonprofits, Medicare Prescription..., Creative Writing, Sales, Teaching, Student Affairs, Editing, Research, Public Speaking, Grant Writing, Tutoring, Event Planning, Microsoft Office, PowerPoint, Copy Editing, Microsoft Word, Community Outreach, Social Media, Blogging, Proofreading, Human Resources, Student Development
Education
University of Arkansas at Fayetteville 1987 — 1995
Master's degree
Dension High School 1982 — 1986
Independent Care Health Plan July 2012 - Present
Northwestern Mutual November 2011 - July 2012
National Government Services (WellPoint) June 2003 - July 2011
National Government Services May 2003 - May 2007
Cobalt Corporation May 2001 - April 2003
Vapor Corporation May 1999 - April 2001
Skills
PeopleSoft, Variance Analysis, Financial Analysis
Education
Silver Lake College 1995 — 2000
BBA, Accounting, Business Admin, Spanish
Safeguard Services January 2007 - Present
National Government Services January 1983 - December 2006
Skills
HIPAA, Medicare, Health Insurance, Insurance, Healthcare, Medicaid
Education
Onondaga Community College 1979 — 1981
AAS, Nursing
The Bank of New York Mellon June 2014 - Present
The Bank of New York Mellon July 2010 - May 2014
Northern Safety & Industrial June 2009 - July 2010
The Bank of New York March 2006 - May 2009
National Government Services March 2004 - March 2006
Inalign Inc April 2003 - November 2003
National Life Group November 1999 - November 2001
ISSI Technology Professionals March 1999 - November 1999
American Management Association April 1998 - March 1999
Monaghan Medical Corporation November 1996 - April 1998
Skills
Microsoft SQL Server, SQL, .NET, XML, ASP.NET, SharePoint, Crystal Reports, T-SQL, Web Services, HIPAA, SDLC, C#, VB.NET, Visual Studio, Unix, Visual Basic, Integration, Web Applications, MySQL, WCF, Software Development, Financial Services, Web Application Design, .NET Framework 1.1 - 3.5, MS Project, PPM, Insurance, JavaScript, XSLT, XHTML, XML Schema, DTD, Access, Testing, Java Enterprise Edition, Linux, Java, Databases, Visio, Program Management, Project Portfolio...
Education
Syracuse University 2003 — 2005
Cert., Microsoft Certified Application Developer (MCAD) Certificate
Brunswick College 1988 — 1990
AAS, Data Processing
Cisco Cloud Networking Group May 2014 - Present
Cisco Systems June 2013 - May 2014
Axia Technology Partners, LLC August 2012 - June 2013
National Government Services May 2012 - August 2012
Purdue University August 2011 - May 2012
PBXL May 2011 - August 2011
Purdue University March 2011 - August 2011
AIOI SYSTEMS June 2009 - August 2009
Skills
Network Engineering, System Administration, Database Development, Programming, Web Applications, Unix Shell Scripting, Python, PHP, Cisco Technologies, Network Administration, Switches, VMware, Troubleshooting, Network Security
Education
Purdue University 2009 — 2012
B.S., Computer Information Technology - Network/System Engineering
The American School in Japan 2005 — 2009
Graduate
The Baynes Group June 2012 - Present
National Government Services February 2010 - June 2012
Eli Lilly and Company September 2002 - January 2010
Eclipse Consulting Inc. January 2000 - April 2002
Fiserv Output Solutions November 1997 - January 2000
Computer Task Group June 1995 - November 1997
McDonald's Corporation August 1995 - January 1996
Dow Chemical January 1995 - June 1995
IUPUI August 1994 - January 1995
Skills
SQL, JCL, COBOL, Oracle, Business Objects, PL/SQL, Lead Development, Business Process, Business Analysis, Visio, CSV, Testing, User Acceptance Testing, SDLC, Vendor Management, Software Documentation, Requirements Gathering, Analysis, Business Requirements, SharePoint, Test Planning
Education
B2T Training 2010 — 2011
Certificate, Business Analysis
Systems Engineer Development Program 1995 — 1995
Certificate, Structured COBOL, JCL, CICS
Purdue University 1990 — 1994
Bachelor of Science, Information Systems
Central Nine Vocational Technical School 1988 — 1990
Certificate, Business Computers
Provider Resources, Inc. October 2013 - Present
Aetna August 2012 - October 2013
Coventry Health Care August 2012 - October 2013
Provider Resources Inc. March 2011 - April 2012
Baptist Hospital East January 2010 - February 2011
National Government Services January 2001 - December 2009
Skills
Medicare, Medical Coding, EHR, Nursing, Program Management, Healthcare, HIPAA, Healthcare Information..., Healthcare Management, Managed Care, Medical Review, Hospitals, Data Analysis, Policy, Case Managment, Utilization Management, EMR, Case Management, Physicians
Education
Ellis University 2007 — 2009
MBA, Healthcare Administration
The Southern Baptist Theological Seminary 1989 — 1992
Master of Divinity (M.Div.), Pastoral Care and Counseling
University of Tennessee-Knoxville 1980 — 1988
BS, Child and Family Studies
Baptist Memorial Hospital School of Nursing 1982 — 1986
AD, Nursing
Consolidated Health Services August 2007 - July 2010
Summit Behavioral Healthcare April 2000 - January 2007
National Government Services May 1980 - April 2000
Education
University of Cincinnati
MBA, Finance
Thomas More College 1967 — 1971
BA, Business Administration
National Government Services May 2015 - Present
NGS Anthem July 2014 - May 2015
Institute of Human Virology, University of Maryland School of Medicine August 2011 - July 2014
City of Bowie April 2011 - September 2012
MedAssurant, Inc January 2011 - August 2011
Orthopaedic and Sports Medicine Center November 2009 - January 2011
O'Barr Construction LLC November 2007 - November 2009
Anne Arundel Medical Center July 2006 - November 2007
Skills
Customer Service, Microsoft Word, Public Relations, Payroll, PowerPoint, Training, HIPAA, Microsoft Office, Project Management, Nonprofits, Medical Coding, Supervisory Skills, Accounts Payable, Inventory Management, Microsoft Excel, Data Entry, Event Planning, Leadership, Time Management, Software Documentation, Invoicing, Outlook, Documentation, Healthcare
Education
CCI at Johns Hopkins 2009 — 2010
Master's Certificate, Medical Billing and Coding
Towson University 2002 — 2005
Bachelor of Science, Mass Communications; Public Relations
Suitland High School 1994 — 1998
High School Diploma
State University of New York at Oswego August 2015 - Present
Fulton Companies November 2010 - August 2015
National Government Services 1997 - 2008
Skills
Adobe Creative Suite, FrameMaker, Photoshop, Online Advertising, Advertising, Web Design, Microsoft Office, Email Marketing, Team Leadership, PowerPoint, Product Marketing, Research, Technical Communication, Product Development, Marketing Strategy, B2B Marketing, Press Releases, Customer Service, Project Management, Microsoft Excel, Marketing Communications, Sales, Leadership, Writing
Education
Syracuse University
Journalism
National Government Services 2010 - Present
OCM BOCES 2006 - 2010
Empire Medicare Service 2004 - 2007
Skills
Nursing Education, Provider Education, Medical Review, Skilled Nursing..., Certified Professional..., Medical Transcription, Emergency Medicine, Clinical Research, Medical Records
Education
Roberts Wesleyan College
National Government Services January 2015 - Present
Angels of Care Pediatric Home Health February 2012 - January 2015
Cigna October 2008 - February 2012
Education
Texas A&M University-Commerce 2015 — 2017
Bachelor’s Degree, Finance and Financial Management Services
Southeastern University 2013 — 2015
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Grayson County College 2008 — 2013
Associate of Science (AS), Business/Commerce, General
ManpowerGroup October 2014 - Present
Waukesha County Circuit Courts May 2014 - August 2014
N/A June 2009 - August 2013
Chef Jack's Catering May 2006 - August 2013
National Government Services May 2011 - August 2011
Neurologic Associates of Waukesha September 2008 - May 2009
Skills
Research, Public Speaking, Legal Writing, Organization, Microsoft Excel, Time Management, Customer Service, PowerPoint, Leadership, Microsoft Word, Social Networking, Event Planning, Recruiting, Management, Social Media, Teamwork
Education
Valparaiso University School of Law 2013 — 2014
Juris Doctor (J.D.), Completed 1L year
St. Norbert College 2009 — 2013
Bachelor's Degree, Political Science, Philosophy, Pre-law
Waukesha West High School 2005 — 2009
High School
White Good November 2014 - Present
iDrive Interactive, LLC September 2013 - October 2014
Crump 2013 - 2013
National Government Services 2012 - 2013
American Red Cross May 2011 - August 2011
Education
Shippensburg University of Pennsylvania 2007 — 2011
Bachelor of Arts and Sciences, Communications/Journalism, Technical Professional Communications
Hempfield High School 2003 — 2007
National Government Services 2014 - Present
ManTech International Corporation 2011 - 2014
Jacobs Technology 2006 - 2011
Skills
Negotiation, Analysis, Contract Negotiation, Business Analysis, Program Management, Process Improvement, Government Contracting, Security Clearance, DoD, Project Management, Proposal Writing, Defense
Education
University of Baltimore
Bachelor of Business Administration (B.B.A.)
National Government Services February 2013 - Present
BCforward April 2012 - February 2013
Self July 2011 - April 2012
PM Building Blocks LLC July 2001 - December 2008
Federal Home Loan Bank of Indianapolis April 2004 - August 2006
Irwin Mortgage July 2002 - April 2004
ACS, a Xerox Company June 2001 - July 2002
Uniband Enterprises March 1997 - May 2001
University of North Dakota September 1997 - December 1999
Department of Health and Human Services March 1992 - August 1997
Skills
Business Analysis, Process Improvement, Program Management, Project Planning, Project Implementation, Project Delivery, Organizational Change, Data Acquisition, Change Management, PMP, Critical Chain Project..., Business Strategy, Business Management, Black Belt, Requirements Gathering, Requirements Analysis, Process Engineering, Business Process..., Continuous Improvement, Strategic Planning, Business Process, Six Sigma, TQM, Operational Excellence, New Business Development, Business Planning, Marketing Strategy, Mortgage, FHA, Green Belt, Software Consulting, Government Relations, Government Contracts, Mortgage Industry, project risk management, Data Analysis, Data Integration, Leadership, Mortgage Lending, Analysis, Training, Project Management, Integration, SDLC, Management, Visio, SharePoint, Vendor Management, Consulting, Information Technology
Education
University of Phoenix 2012 — 2017
Doctor of Management, Organizational Leadership
University of Phoenix 2004 — 2011
Master of Business Administration, Project Management
Russell Martin and Associates 2001 — 2011
Project Management
The University of North Dakota 1988 — 1999
Bachelor of Business Administration, Management
Turtle Mountain Community College 1997 — 1998
Associate of Science, Mathematics
Turtle Mountain Community College 1997 — 1998
Associate of Arts, Business Administration
Northwest Technical College 1985 — 1986
Certificate, Accounting Technology/Technician and Bookkeeping
New Horizons Training Center
Deloitte February 2013 - Present
WellPoint June 2007 - January 2013
National Government Services March 1999 - June 2007
Coventry Healthcare February 1996 - January 1999
Skills
Performance Consulting, Health Insurance, Medicare, HIPAA, Process Improvement, Instructional Design, Insurance, Visio, Call Center, Change Management, SharePoint, Software Documentation, Vendor Management, Project Management, Training Delivery, Cross-functional Team..., Blended Learning, Learning Management, Captivate, Training, Leadership, Program Management, Call Centers
Education
Project Management Institute 2006 — 2006
PMP certification
Penn State University 2004 — 2005
Graduate Certificate in Training & Development
Slippery Rock University of Pennsylvania 1989 — 1993
BS, Secondary Education and Teaching
National Government Services February 2014 - April 2014
Dell@WellPoint 2013 - 2014
Pierce Atwood 2012 - 2013
CIEE May 2011 - May 2012
Time Warner Cable October 2009 - October 2010
Staples April 2007 - April 2010
Maine Medical Center February 2009 - April 2009
Skills
Customer Service, Microsoft Office, Technical Support, Active Directory, Microsoft Exchange, SharePoint, Virus Removal, VoIP, Windows 7, Windows Vista, Windows XP Pro, Mobile Device Management, VMware, SCCM, Help Desk Support, XP, Troubleshooting, Blackberry Enterprise..., Hardware, Service Desk, Operating Systems, Computer Hardware, Software Documentation, Citrix, Printers, Dell Computers, Group Policy, Laptops, DNS, Symantec Endpoint..., Blackberry, Workstations, System Deployment, DHCP, Remote Desktop, VPN, BMC Remedy, Antivirus, Hardware Support, Software Installation, Desktop Computers, iPhone Support, McAfee, VMware Workstation, Desktop Administration, Information Technology, Windows 7 Migration, LAN-WAN, Microsoft Office 2007, Desktop Deployment
Education
Southern Maine Community College
WHS
WHS
National Government Services June 2015 - Present
Cahaba GBA July 2010 - May 2015
Walmart August 2002 - July 2010
Walmart May 2007 - March 2009
Walmart June 2004 - May 2007
Walmart August 2002 - June 2004
Skills
Accounting, Microsoft Excel, Microsoft Word, Auditing, Customer Service, Microsoft Office, Medicare, Medicaid, Outlook, Financial Analysis, Access, PowerPoint, Financial Reporting, Account Reconciliation
Education
University of Alabama at Birmingham
B.S, Accounting
General Motors October 2015 - Present
General Motors April 2015 - Present
General Motors July 2014 - September 2015
General Motors April 2014 - July 2014
General Motors April 2011 - March 2014
Ernst & Young July 2008 - March 2011
National Government Services June 2005 - July 2008
Maynard Manufacturing June 1999 - June 2005
Skills
Accounting, Auditing, Internal Audit, Account Reconciliation, Analysis, Risk Management, Finance, Journal Entries, Financial Statements, Manufacturing, Internal Controls, Sarbanes-Oxley Act, Financial Risk, Financial Reporting, Financial Accounting, US GAAP, Financial Analysis, External Audit, Variance Analysis
Education
Oakland University 2006 — 2008
Master's of Business Administration, Concentrations in Human Resource Management and Entrepreneurship
Oakland University 1999 — 2005
Accounting, Accounting
National Government Services 2013 - 2013
Proveninc 2013 - 2013
Allegient, LLC December 2011 - November 2012
Roche May 2005 - December 2011
Headstrong March 2003 - May 2005
Princeton Information August 2003 - February 2004
Fusion Alliance April 2003 - June 2003
Computer Task Group September 2002 - April 2003
Service Corporation INC May 2001 - September 2002
Systems Evolution September 1999 - May 2001
Skills
Rational Rose, Rational RequisitePro, Rational ClearQuest, Rational Unified Process, Rational ClearCase, Rational SoDA, Rational Method Composer, Rational Publishing..., Use Case Analysis, Visual C#, Tomcat, IIS, SQL, Crystal Reports, Microsoft Office, HTML, XML, Visual Basic, Access Control, LDAP, Active Directory, Perl, Java, Rational Robot, Cognos, Visual Studio, Blender 3D, ClearQuest, RUP, Software Project..., SDLC, ClearCase, Software Development, Agile Methodologies, Architecture
Education
The University of Texas at San Antonio
WellPoint January 2014 - Present
National Government Services April 2013 - December 2013
IU Health December 2009 - April 2013
PHONE PRO September 2009 - December 2009
Briljent February 2008 - November 2009
Duke Realty Corporation May 2005 - February 2008
Phone Pro March 1996 - May 2005
The Guardian Life Insurance Company of America August 1993 - March 1996
American Medical Security January 1992 - August 1993
Skills
Leadership Development, Instructor-led Training, Training, Program Management, Team Building, Leadership
Education
Purdue University 1987 — 1991
BS, Management
Black & Veatch June 2013 - Present
Black & Veatch November 2012 - June 2013
Quanta Staffing Solutions, Inc. March 2012 - November 2012
General Dynamics January 2011 - February 2012
Quanta November 2010 - January 2011
Quanta, Inc. June 2010 - November 2010
WYNIT, Inc. March 2010 - June 2010
National Government Services October 2007 - September 2009
National Grid February 2007 - October 2007
Transportation Security Administration November 2002 - September 2006
Skills
Financial Analysis, Financial Reporting, Accounting, Budgeting, Documentation, Analysis, Auditing, Budgets, Management, Process Improvement, Program Management, Project Management, Software Documentation, Telecommunications, Time Management, Access, Leadership, Vendor Management
Education
Syracuse University 2001 — 2002
Information Management
Saint Bonaventure University 1986 — 1990
Bachelors of Business Administration, Accounting (GPA 3.3 out of 4.0)
RxCrossroads December 2014 - Present
Dupont Manual Lady Crimson Basketball March 2012 - Present
RxCrossroads December 2011 - December 2014
National Government Services April 2005 - October 2011
Skills
Managed Care, Healthcare Industry, Claim, Insurance, ICD-9, Medical Terminology, Access, Provider Relations, Medicare, Management, Sales Operations, Medicaid, Health Insurance, HIPAA, Medical Billing, Health Policy, Medicare Part D, HMO, Long-term Care, Hospitals, HCPCS, PPO, Sales, Pharmacy Benefit..., Medical Records, Claims Management, Healthcare Reimbursement, Healthcare Management, Medicare/Medicaid..., Healthcare, Policy, CPT, Healthcare Consulting, Patient Advocacy, Medical Compliance, Revenue Cycle, EHR, EMR, Medicaid Managed Care
Education
American InterContinental University 2014 — 2015
Master of Business Administration (M.B.A.), Health/Health Care Administation/Management
Kaplan University 2012 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management, 3.63 GPA
Spencerian College 2007 — 2009
Associate's degree, Healthcare Reimbursement, B
Owner January 2012 - Present
Herbalife International August 2011 - Present
Actuant Corporation June 2010 - August 2011
National Government Services May 2009 - August 2009
Bank Mutual May 2007 - March 2009
Skills
Leadership, Recruiting, Customer Service, Accounting, Microsoft Excel, Sales Management, Finance, Team Building, Auditing
Education
St. Norbert College 2006 — 2010
B.B.A, Accounting, Finance
Lifetime Benefit Solutions, Inc. July 2014 - Present
National Government Services June 2010 - October 2013
National Government Services November 2007 - June 2010
Skills
Health Insurance, Insurance, Claim, Medicare, Provider Relations, HIPAA, Employee Benefits, Call Centers, Process Improvement, Microsoft Excel, Microsoft Word, Microsoft Office, Data Entry, Access, Customer Service, Leadership, Outlook, Sales, Software Documentation, Visio
Education
Onondaga Community College 2014 — 2016
CIS, Computer and Information Sciences and Support Services
Onondaga Community College 1997 — 2000
National Government Services 2006 - 2013
Education
Osmania University 1996 — 1999
Solutions In Systems October 2009 - Present
WellPoint January 2008 - Present
National Government Services \ NGS \ Adminastar Federal 2008 - Present
WellPoint - National Government Services 2008 - October 2009
National Government Services 2007 - 2009
Fiserv April 1993 - July 2007
JPMChase 1984 - 2007
JPMorgan Chase 1982 - 1994
Education
Syracuse University 1973 — 1977
Bachelor's degree, Business Administration and Management, General
National Government Services May 2011 - Present
AuthorSolutions May 2010 - May 2011
Sallie Mae August 2002 - May 2010
Entersolve August 2001 - August 2002
Waterstone August 1997 - August 2001
Skills
Project Management, HTML, Business Analysis, SQL, Microsoft SQL Server, XML, .NET, Change Management, Visual Basic, Software Development, JavaScript, SDLC, Process Improvement, Program Management, Strategic Planning, AJAX, Web Development, Requirements Analysis, Salesforce.com, Apex Programming, SOA, Oracle Service Bus, Progress Actional, BizTalk, C#, MySQL, TFS, XSL, Microsoft Dynamics, Siebel, Oracle SQL, Oracle Enterprise..., Oracle Service Registry, UML, UDDI, Ontology, ASP.NET, Integration, SharePoint, VB.NET, Web Applications, Windows Registry
Education
Purdue University - Krannert School of Management 2007 — 2010
MBA, Business
University of Notre Dame 1993 — 1997
BBA, Management Information Systems
WellPoint August 2008 - Present
National Government Services March 2004 - August 2008
Computer Technology Associates (CTA) 1993 - 1999
Education
Pikes Peak Community College 1976 — 1980
High School 1973 — 1976
National Government Services October 2007 - Present
Revelant Technologies June 2003 - June 2007
Seurat Company May 2000 - May 2003
Allegiant Technology May 1997 - May 2000
EDS 1989 - 1997
Skills
SDLC, Business Process, Integration
Education
Purdue University 1982 — 1988
BS, Computer Science
Anthem, Inc. October 2011 - Present
Anthem, Inc. March 2009 - October 2011
National Government Services August 2007 - December 2010
Wellpoint November 2001 - August 2007
Marketvision Research 1997 - 1999
Skills
SAS programming, Analytics, Business Metrics, Operations Management, Operations Analytics, Operations Reporting, Clinical Analytics, Strategic Planning, Data Mining, Statistics, Market Research, Health Insurance, Data Analysis, Data Modeling, Management, Analysis, Business Intelligence, Access, Business Analysis, Insurance, Business Objects
Education
Ohio University 1995 — 1997
MA, Sociology
Ohio University 1991 — 1995
BA, Psychology
National Government Services GME Operations ManagerNew York PresbyterianJuly 2008 - Present
National Government Services July 2003 - July 2008
Skills
Medicare, Auditing
Education
Queens College 1984 — 1989
Cisco Systems July 2014 - Present
National Government Services December 2013 - July 2014
National Government Services September 2013 - December 2013
National Government Services January 2013 - September 2013
Midwest ISO July 2011 - December 2012
Midwest ISO November 2009 - July 2011
Midwest ISO April 2008 - November 2009
Midwest ISO November 2005 - April 2008
Midwest ISO July 2004 - November 2005
JD Byrider September 2002 - July 2004
Skills
Cisco, Juniper, Checkpoint, VoIP, Wireless Networking, SSL VPN, IPSec, Team Leadership, Goal Development, Budget Management, Cisco Technologies, VPN, Networking, Network Security, Data Center, Budgets, Firewalls, Leadership, Security, Cisco IOS, Project Management, Troubleshooting, Disaster Recovery, Network Administration, Storage, IT Operations, Computer Security, SAN, TCP/IP, IT Management, Antivirus, Information Security, Windows 7, VMware, Virtualization, Citrix
Education
Purdue University 1994 — 1998
Bachelor of Science (B.S.), Computer Technology
Management Consultant July 2013 - Present
Advantage Health Solutions January 2013 - July 2013
Management Consultant September 2012 - December 2012
National Government Services December 2008 - August 2012
Heritage Health Systems October 2007 - August 2008
Benicorp Insurance Company May 2006 - October 2007
CIGNA Medicare March 2003 - March 2005
CIGNA Medicare July 1997 - March 2003
Computer Sciences Corporation November 1996 - July 1997
Nationwide Insurance June 1989 - November 1996
Skills
Strategic Planning, Operations Management, Management Consulting, Process Engineering, Process Improvement, Business Process..., Team Leadership, Organizational..., Department Budgeting, Operating Budgets, Vendor Relationships, Vendor Management, Report Development, Medicare, HMO, PPO, Claims Management, Customer Service, Health Insurance, Analysis, Medicaid, Management, Employee Benefits, Healthcare, Change Management
Education
The Ohio State University 1978 — 1983
BSISE, Industrial Engineering
Northland High School
Xerox August 2015 - Present
Excellus BCBS October 2014 - August 2015
Excellus Blue Cross Blue Shield June 2014 - October 2014
HealthNow New York Inc. April 2013 - June 2014
Excellus Blue Cross Blue Shield June 2010 - March 2013
North American Bugei Society 2012 - 2012
National Government Services October 2008 - June 2010
Citigroup Student Loan Corporation February 2007 - October 2008
Citigroup Student Loan Corporation February 2006 - January 2007
Citigroup Student Loan Corporation February 2004 - January 2006
Skills
PMP, IT Strategy, Project Portfolio..., SDLC, Integration, Project Management, Management, Software Development, PMO, Team Management, Information Technology, Requirements Analysis, Visio, Vendor Management, Business Analysis, Process Improvement, Software Project..., Programming
Education
Utica College 1980 — 1984
B.S., Computer Science
Syracuse University
ITT Educational Services, Inc. June 2014 - Present
CTB/McGraw-Hill (Kelly Services, Inc.) April 2014 - May 2014
National Government Services July 2013 - April 2014
Center Grove Community School Corp December 2012 - May 2013
AdvanceMed Corporation July 2011 - November 2012
Catapult Consultants, LLC June 2010 - July 2011
Health Care Excel July 2008 - December 2009
Anthem May 2003 - June 2008
AdminaStar Federal July 2000 - May 2003
Palmetto GBA May 1995 - June 2000
Skills
Medicare, Healthcare, Medicaid, Certified Fraud Examiner, Accredited Healthcare..., Managed Healthcare..., Performance Auditing, Fraud, Investigation, Fraud Detection, Government, Healthcare Management, Insurance, Leadership, Managed Care, Medical Coding, Process Improvement, Sarbanes-Oxley Act, Analysis, Auditing, Claim, HIPAA, Health Insurance, Policy, Interviews, Business Process..., Data Analysis, Internal Audit, Program Management
Education
Purdue University 1979 — 1983
Bachelor of Arts, Criminology/Criminal Justice
Western Boone Jr Sr High School
NYS Office of the Medicaid Inspector General September 2009 - Present
Maimonides Medical Center November 2008 - February 2009
National Government Services February 2006 - September 2008
Empire Blue Cross Blue Shield February 1975 - August 2006
Skills
Accounting, Analysis, Auditing, Employee Benefits, Healthcare, Leadership, Management, Policy, Strategic Planning, Training, Budgets, Process Improvement, Medicaid, Access, Financial Analysis, Financial Reporting, Medicare
Education
University at Albany, SUNY 1970 — 1974
Bachelor of Science (B.S.)
East Meadow High School
National Government Services 2002 - Present
National Government Services 2000 - 2002
National Government Services 1998 - 2000
National Government Services 1990 - 1998
National Government Services 1981 - 1990
Skills
SDLC, Process Improvement, Visio, SharePoint, Business Requirements, Access, Business Analysis, Software Documentation, Requirements Analysis, Requirements Gathering, Analysis, Management, Testing, Vendor Management, Information Technology, Microsoft Office, HIPAA, Project Management, Insurance, Microsoft Excel, Business Process..., Medicare, Call Centers
Education
Systemation and Regents of the University of Colorado 2008 — 2008
Business Analyst Certification
Onondaga Community College 1980 — 1981
National Government Services April 2010 - Present
McDaniel Fire Systems May 2009 - April 2010
McDaniel Fire Systems August 2007 - May 2009
AdminaStar Federal 2001 - 2007
Skills
Project Management, Management, SQL, SDLC, Microsoft Office, Visio, Active Directory, Business Intelligence, Team Leadership, Software Documentation, Access, Java, Change Management, PowerPoint, Microsoft SQL Server, Process Improvement, Microsoft Excel, XML, JavaScript, Siebel
Education
Purdue University 2000 — 2004
BS, Computer Science
National Government Services January 2005 - Present
Mir, Mitchell, & Company/EDS August 2004 - January 2005
PEC Solutions December 2000 - August 2004
USARPC-BK/520th PSC October 1983 - April 1987
Skills
CISSP, SDLC
Education
Troy University 2002 — 2003
MBA, Business Administration
Park University 1987 — 1996
BS, Management
Dean Health Plan, Inc. November 2014 - Present
National Government Services May 2006 - November 2013
WellPoint 2006 - 2013
PE Advantage January 2004 - February 2006
Skills
Retail, Sales, Insurance, Outlook, Microsoft Excel, Accounting, Data Entry, Microsoft Word, Payroll, Customer Service, Accounts Receivable, Accounts Payable, Process Improvement, Customer Satisfaction, Employee Relations, Access, Health Insurance, Human Resources, Employee Benefits, Administration, Leadership, PeopleSoft, Lotus Notes, Office Management, Claim, Community Outreach, Marketing, Program Management, Public Speaking, Team Building
Education
Western Michigan University 1975 — 1977
BA, Art, Art History, Spanish
Oakland University 1973 — 1975
Painting, Art History, Spanish
Claremont Girls School, Esher,England 1972 — 1972
O level Art Oxford University, Art and Art History
Anthem, Inc. August 2009 - Present
National Government Services May 1983 - October 2008
NGS 1983 - 2008
National Government Services 1993 - 1996
National Government Services 1987 - 1993
National Government Services 1983 - 1987
Skills
Troubleshooting, Customer Service, Analysis, Call Center, Medicare, Access, Microsoft Office, Excel, Outlook, Word, Call Centers, Visio, Insurance, Training, Microsoft Excel, Program Management, Process Improvement, Healthcare, Business Requirements, Requirements Gathering, HIPAA, Business Analysis, SharePoint, Microsoft Word, Health Insurance, Managed Care, Business Process..., Data Warehousing, Disaster Recovery, Healthcare Industry, Healthcare Information..., Healthcare Management, MS Project, Medicaid, Requirements Analysis, Provider Relations, Software Documentation, Systems Analysis, Medicare Part D, Claim
Education
State University of New York at Stony Brook 1977 — 1982
MA, Liberal Studies
State University of New York College at Oneonta 1972 — 1976
BA, Science Education
WellPoint December 2013 - Present
National Government Services December 2012 - Present
Indecon Solutions October 2010 - Present
Auctor Corporation December 2009 - November 2010
Indianapolis Public Transportation Company July 2004 - September 2007
Indecon Solutions 1990 - 2000
Indecon Solutions 1990 - 2000
Skills
SharePoint, Business Analysis, Project Management, Vendor Management, SDLC, Program Management, Requirements Analysis, Governance, Information Technology, PMP, PMO
Education
Purdue University
Kujawa & Batteau, P.C. November 2009 - Present
National Government Services January 1998 - December 2011
Samuel Music Company November 1995 - November 1997
Skills
CPA, Medicare, General Ledger, Auditing, Tax Accounting, Accounting, Variance Analysis, Quicken, Internal Controls, Internal Audit, Account Reconciliation, Financial Reporting, QuickBooks, Sarbanes-Oxley Act, Financial Statements
Education
Southern Illinois University, Carbondale 1990 — 1994
Bachelors, Accounting
Southern Illinois University, Carbondale 1990 — 1994
Bachelor of Science (BS), Accounting
Crowe Horwath LLP July 2010 - December 2013
Ernst & Young 2002 - July 2010
National Government Services June 1998 - October 2002
Skills
Medicare, Auditing, Accounting, Financial Analysis, Revenue Cycle, Healthcare Consulting, Financial Accounting, Process Improvement, Management Consulting, Managerial Finance, HIPAA, Financial Reporting, Internal Audit, Strategic Planning, Healthcare Information..., Healthcare Management, Management, External Audit, Financial Modeling, Healthcare, Enterprise Risk..., Business Process..., Accounts Receivable, Sarbanes-Oxley Act, Internal Controls
Education
Southern Illinois University, Carbondale 1996 — 1998
Bachelor's, Accounting, Finance
National Government Services July 2013 - Present
Anthem July 2013 - Present
MetLife Auto & Home September 2011 - March 2013
Progressive Medical Inc December 2010 - April 2011
HCSC January 2008 - November 2010
Blue Cross Blue shield of Texas November 2004 - November 2010
HCSC dba Blue Cross Blue Shield of Texas June 2006 - January 2008
HCSC dba Blue Cross Blue Shield of Illinois November 2004 - June 2006
Skills
Health Insurance, Insurance, Claim, Creative Writing, Blogger, Computer Software..., Employee Training, Management
Education
Rockford College 1996 — 1998
Journalism/English Literature
Bachofner Consulting, Inc. Project Manager, NGS ITPMOWellPoint, Inc.2009 - Present
National Government Services (NGS) 2009 - Present
National Medicare/Medcaid Insurance Claims Processing 2008 - Present
National Government Services 2008 - Present
(NGS) WellPoint 2008 - Present
NGS 2009 - 2009
Skills
Requirements Analysis, IT Management, Project Management, PMP, Process Improvement, Software Development, SharePoint, PMO, SDLC, Program Management, Vendor Management, MS Project, Management, Visio, Project Planning, Project Portfolio..., Requirements Gathering, Information Technology, Enterprise Architecture, Business Analysis, Storage
Education
Saint Bonaventure University 1963 — 1967
BS, Mathematics
National Government Services 2008 - Present
First Coast Service Options 2005 - 2008
Skills
Medicare, Healthcare, HIPAA, Community Outreach, Microsoft Office, Project Management, Instructional Design, Program Management, Leadership Development, Data Analysis, Health Insurance, Insurance, Team Building, Medicaid, Technical Writing, Visio, Microsoft Excel, Instructor-led Training, Managed Care
Education
The Sage Colleges - Russell Sage College 1989 — 1993
BA, English, Communications
National Government Services January 2011 - Present
WellPoint / National Government Services December 2009 - March 2011
National Government Services October 2006 - September 2009
WellPoint March 2001 - November 2006
Empire Medicare Services 2001 - 2005
SUNY Upstate Medical University September 2000 - March 2001
Cortland Regional Medical Center March 1998 - September 2000
Skills
Medicare, Clinical Research, Forecasting, Healthcare Industry, Hospitals, Leadership, Managed Care, Management, Medicare Part D, Strategic Planning, Data Analysis, Strategy, Budgets, Customer Satisfaction
Education
The New School 1994 — 1997
MS, Healthcare Management and Policy
National Government Services June 2000 - Present
National Government Services June 2000 - August 2008
Skills
Medicare, Policy, Healthcare, Call Center, Customer Service, Hospice, Home Health, Federal Regulations, Education, Training & Development, Home Care, Program Management, Employee Training, Leadership Development, Data Analysis, Coaching, Healthcare Information..., Healthcare Industry, Insurance, Process Improvement, Training, Public Speaking, Instructional Design, Team Leadership, SharePoint, E-Learning, Leadership, Visio, Strategic Planning, Health Insurance
Education
Columbia College (NY) 2012 — 2015
Working toward Bachelor of Science (B.S.), Business Administration, Management and Operations
Onondaga Community College 1996 — 2003
Associates, Humanities
Syracuse University 2003 — 2003
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
UnitedHealth Group HCC Risk adjustment coderAltegra HealthAugust 2012 - April 2014
Practice Resources, LLC January 2012 - August 2012
Practricare Medical Management October 2010 - December 2011
National Government Services 2008 - 2009
Skills
Medicare, Hospitals, Healthcare Management, Healthcare, HIPAA, Medical Coding, HCC Risk Adjustment..., Radiology, Medical Terminology, Medicaid, Healthcare Information..., Medical Billing, EMR, Inpatient, CPT, ICD-9, Medical Records, Outlook
Education
Bryant and Stratton Business College 2012 — 2012
CPC, Medical Coding, 4.0
Onondaga Community College
Criminal Justice, 4.0
Harding Nursing Home January 2014 - Present
Harding Nursing Home October 2011 - Present
Finger Lakes Health July 2010 - June 2011
Harding Nursing Home January 2010 - July 2010
National Government Services February 2007 - August 2009
National Government Services (Formerly Empire Medicare Services) July 2001 - February 2007
YMCA-WCC of Rome NY Inc April 1998 - March 2001
Hatfield, Sirchia & Cuomo, CPAs June 1996 - February 1998
Skills
Financial Analysis, Budgets, Leadership, Business Process..., Forecasting, Analysis, Training, Accounting, Management, Managerial Finance, Strategy, Medicare, Policy, Payroll, Operations Management, Finance, Healthcare, Financial Accounting, Medicaid, Managed Care, Hospitals
Education
SUNY Polytechnic Institute 2003 — 2008
Masters, Health Services Administration
Utica College 1991 — 1994
Bachelor of Science, Accounting
Richfield Senior Living and Rehab Center February 2010 - September 2011
National Government Services November 2007 - June 2009
WellPoint September 2005 - November 2007
Skills
Data Processing, Computer, Word Applications
Education
Juniata High School
Penn State University
BA, Liberal Arts
National Government Services
Skills
Auditing, Medicare, Access
Education
Quinnipiac University 1981 — 1983
BS, Accounting
National Government Services July 2012 - Present
ICF International July 2011 - Present
CSC Consulting June 2011 - 2012
Lockheed PAE 2009 - 2010
Skills
Procurement, Contract Management, Government Contracting, Project Planning, Proposal Writing, Sourcing, Defense, Government, Analysis, Project Management, Process Improvement, Subcontracting, Negotiation, Purchasing, Leadership, Management, Strategy, Risk Management, Government Procurement, DoD, FAR, Supply Chain Management, Policy, Training, RFP, Program Management, Contract Negotiation, Security Clearance, Strategic Planning, Strategic Sourcing, Operations Management
Education
University of Maryland College Park 2000 — 2003
Masters Program, In Contracts Management, 3.20Gpa
Suffolk University 1983 — 1988
BS, Business Management, 3.0 GPA
Kettering Medical Center August 2010 - Present
Medical Management Strategies, Dayton, OH 2008 - 2009
National Government Services 2007 - 2008
Anthem Prescription Management 2006 - 2007
AdminaStar Federal 1997 - 2006
AdminaStar Federal 1997 - 2006
Advanced Medical Equipment 1987 - 1997
Education
Indiana Institute of Technology
Business Management / Human Resources
Sinclair Community College
Medical Terminology, Medical Office Assistant, Business, American Sign Language
National Government Services 2008 - 2008
National Government Services 2000 - 2008
WellPoint 1988 - 2000
Education
Pierce College
AA
National Government Services June 2013 - Present
Smart IT Staffing March 2013 - May 2013
International Medical Group April 2012 - October 2012
CIGNA Healthcare/Sagamore Health Network October 2000 - May 2009
Great West Life May 1995 - June 2000
Borden Dairy Company September 1993 - May 1995
Skills
Insurance, Claims, Employee Benefits, Claim, Auditing, Management, Recruiting, Health Insurance, Claims Management, Medicare, Healthcare, Managed Care, Process Improvement
Education
Ohio University 1980 — 1984
BBA, Human Resources Management/Business Management
Ohio University 1980 — 1984
Bachelor of Business Administration, Human Resources Management
National Government Services February 2015 - Present
National Government Services October 2013 - February 2015
National Government Services July 2012 - October 2013
National Government Services July 2009 - July 2012
National Government Services March 2008 - July 2009
National Government Services October 1997 - March 2008
Skills
Microsoft Excel, MicroStrategy Reporting, IVR Design, IVR, Team Building, Medicare, VBA, Insurance, Access, SharePoint, Troubleshooting, Software Documentation
Education
Southern New Hampshire University 2015 — 2016
Associate’s Degree, Business
First Databank (FDB) April 2012 - Present
National Government Services April 2009 - December 2009
National Government Services December 2003 - April 2009
Skills
Microsoft SQL Server, SQL Server Management..., Oracle PL/SQL..., Access Database, VBA, Relational Databases, Managing Database, Data Analysis, Reporting & Analysis, Analysis, Access, Databases, Customer Service, T-SQL
Education
Purdue University 1999 — 2000
Computer Technology / Telecommunications and Networking
National Government Services January 2007 - December 2009
National Government Services January 2001 - December 2007
National Government Services January 2003 - December 2005
National Government Services January 1999 - December 2001
CENTRAL SQUARE CENTRAL SCHOOL DISTRICT January 1995 - January 1999
Education
State University of New York College at Oswego 1992 — 1995
BS, Elementary Education/N-9 French
Onondaga Community College 1989 — 1992
AAS, Humanities/Criminal Justice
National Government Services July 2008 - Present
Wellpoint - National Government Services 2003 - Present
National Government Services April 2007 - June 2008
National Government Services March 2003 - April 2007
Syracuse University January 1988 - January 2002
Education
Syracuse University
BA, English
BNY Mellon March 2010 - Present
National Government Services April 1999 - October 2009
Education
SUNY Polytechnic Institute 1985 — 1989
BS, Business Administration/ Finance
Excellus BCBS January 2012 - Present
National Government Services 2005 - 2010
Skills
Program Management, NYS Licensed Insurance...
Education
SUNY Oswego 1994 — 1998
Public Relations and English Writing Arts, Communications/English, 3.6
National Government Services 2011 - Present
National Government Services September 2001 - February 2011
James Square Health & Rehabilitation June 1995 - September 2001
Skills
Medicare, Healthcare, Government, HIPAA, Health Insurance, Management, Process Improvement, Insurance, Leadership
Education
State University of New York College of Agriculture and Technology at Morrisville 1993 — 1995
Associates in Applied Science, Nursing
Tactair Fluid Controls, Inc. February 2011 - Present
National Government Services March 1994 - September 2009
USAF August 1983 - July 1986
USAF March 1980 - July 1983
Education
Regent University 1986 — 1989
MA, Communications
State University College at Oneonta 1974 — 1978
BS, Meteorology/Earth sciences
National Government Services January 2003 - Present
Education
Syracuse University
BA, English
Various Employment Placement Agencies June 2004 - January 2012
Insight Communications June 2008 - July 2009
Insight Communications June 2008 - July 2009
National Government Services 2008 - 2009
TEKsystems 2008 - 2009
TEKsystems March 2008 - June 2008
Teksystems January 2008 - June 2008
Humana, Inc November 2007 - February 2008
Humana, Inc September 2007 - December 2007
Republic Bank January 2007 - June 2007
Education
ITT Tech
Associates Degree, Electronic Engineering
ITT Tech
Associates Degree, Electronic Engineering
Pasadena City College
Certificate of Completion, Computer Technology
Pasadena City College
Grassroots Books November 2011 - Present
Wegmans Food Markets August 1993 - October 2010
National Government Services July 2001 - May 2008
Education
Onondaga Community College
Associate of Arts (AA)
University of Nevada-Reno
Stone Coast Fund Services June 2015 - Present
Maine Medical Center October 2014 - June 2015
Coolcore January 2014 - November 2014
The MENTOR Network January 2013 - November 2013
National Government Services May 2009 - January 2013
Flue Gas Solutions January 2008 - January 2009
Skills
Account Reconciliation, Cash Flow, Accounts Payable, Analysis, Financial Statements, Finance, Auditing, Sarbanes-Oxley Act, GAAP, Variance Analysis, General Ledger, Cost Accounting, Internal Controls, Financial Reporting
Education
Saint Joseph's College 2003 — 2007
Bachelor of Science, Business Administration: Finance
Southern New Hampshire University
Master of Business Administration (M.B.A.)
Emblem Health January 2009 - Present
National Government Services January 2007 - November 2008
Empire Medicare Services January 2003 - December 2007
Skills
Analysis, Claim, Insurance, HIPAA, Medicare, Operations Management, Claims Management
Education
Pace University 1989 — 1993
Bachelor of Arts (B.A.), Journalism
Hahnemann University Hospital June 2011 - Present
Coventry Health Care February 2008 - June 2011
National Government Services October 2002 - February 2008
Education
Walden University 2007 — 2009
Masters, Public Policy and Administration-Health Services
Temple University
Bachelors, Sociology
n/a - currently unemployed July 1978 - Present
National Government Services September 1982 - May 2011
Education
University of Richmond 1985 — 1990
Masters, Business Administration
Penn State University 1972 — 1976
Bachelor's, Accounting
Plum Healthcare Group, LLC May 2003 - Present
National Government Services 2000 - 2003
Skills
Medicaid, Medicare, Accounts Payable, Accounts Receivable, Managed Care, Healthcare Management, Medical Billing
Education
Polytechnic University of the Philippines
BSC, Accounting
National Government Services April 2012 - Present
BNY Mellon August 2009 - Present
St. Joseph's Hospital September 2003 - March 2005
EON Systems, Inc. May 2001 - July 2003
Skills
Teamwork, Accounting, Management, Journal Entries, Account Reconciliation, Accounts Payable
Education
SUNY Empire State College 2008 — 2011
BS, Accounting
Onondaga Community College 2005 — 2007
AAS, Accounting
John C. Birdlebough 1991 — 1995
National Government Services July 2013 - Present
Natinoal Government Services October 2010 - Present
USDA Rural Develment March 2004 - August 2006
The Hershey Company May 1985 - March 2002
Skills
Auditing, Accounting, Financial Reporting, Internal Audit, Financial Accounting, Financial Analysis, Financial Audits, Tax, General Ledger, Managerial Finance, Account Reconciliation, Accounts Payable, Financial Statements
Education
The Ohio State University - The Max M. Fisher College of Business 1998 — 2004
Business Administration and Management, General
National Government Services August 2012 - Present
Skills
System Administration, Databases, Program Management, SharePoint, Disaster Recovery, SDLC, Visio, PMP, Network Security, Process Improvement, Computer Security, Troubleshooting, Project Management, Software Documentation
Education
Towson University 1985 — 1988
Bachelor of Science (B.S.), Business Administration and Management, General
National Government Services August 2000 - November 2014
Education
State University of New York College of Environmental Sciences and Forestry
Bachelor of Science, Environmental Biology
home Attending Roberts Wesleyan College's Module RN to BSN program, Reiki.MDS COORDINATORLoretto2011 - 2012
Syracuse Community Health Center February 2010 - August 2010
Visiting Nurse Association of Syracuse NY May 2009 - July 2009
National Government Services November 2003 - April 2009
Family Practice March 2002 - March 2003
Skills
Reiki, Medicine, Hospitals, Rehabilitation, Treatment, Home Care, Medicare/Medicaid..., Allergy Testing, Religious Education, Reiki Practitioner, Acute care, QA/UR, MDS 3.0, Alternative Medicine, Medical/Surgical, EMR
Education
Roberts Wesleyan College 2012 — 2013
BSN, Registered Nursing/Registered Nurse, 3.9
AUburn Memorial Hospital School of Nursing
Diploma in Nursing as a Registered Nurse
National Government Services April 2014 - Present
Fox Dealerships February 2013 - April 2014
Sutherland Global Services October 2011 - January 2013
Huntington Learning Center July 2011 - August 2012
General Nutrition Centers, Inc November 2008 - October 2011
Lancaster High School October 2010 - December 2010
Mill Middle School August 2010 - October 2010
RadioShack May 2007 - November 2008
Skills
Microsoft Office, CPS Clicker Software, SmartBoard 10, Interwrite Software, E-School Software, Citrix, Siebel
Education
State University of New York College at Buffalo 2008 — 2010
NYS Teacher Certficate, Earth Science Teacher Education, 3.9
State University of New York at Oswego 2003 — 2007
Bachelor of Science (BS), Meteorology, 2.7
National Government Services January 2007 - Present
Empire Medicare Services March 2001 - January 2007
Empire Medicare Services March 1993 - March 2001
Empire Blue Cross/Blue Shield March 1989 - March 1993
Skills
Continuous Improvement..., Process Improvement..., COBOLII, JCL, CICS, Mainframe, TSO, COBOL, Teradata
Education
State University of New York College at Geneseo 1979 — 1983
Bachelor of Science (B.S.), Biology, General
Fortis Management Group July 2015 - Present
Extendicare February 2011 - June 2015
National Government Services 2000 - 2011
Skills
Auditing, Medicaid, Medicare, Financial Analysis, Forecasting, Cost Reporting
Education
University of Wisconsin-Milwaukee 2001 — 2003
Master of Science (M.S.), Management
University of Wisconsin-Whitewater 1997 — 2001
Bachelor of Science (BS), Accounting
Umeå University 1999 — 1999
International Marketing
National Government Services May 2015 - Present
TransCore September 2014 - January 2015
Healthamerica Pennsylvania January 2007 - January 2014
Healthamerica Pennsylvania January 2004 - January 2007
Healthamerica Pennsylvania January 1998 - January 2004
Healthamerica Pennsylvania January 1997 - January 1998
Skills
Accounts Receivable, Payments, General Ledger, Account Reconciliation, Accruals, Sarbanes-Oxley Act, Journal Entries, Financial Reporting, Bank Reconciliation, GAAP, Invoicing, Internal Controls, Auditing, Sales, PeopleSoft Financial, Expenses
Education
Thompson Institute 1995 — 1997
Associate's degree, Accounting and Finance
National Government Services December 2013 - Present
Self January 2006 - Present
National Government Services February 2010 - December 2013
National Government Services December 2007 - February 2010
Best Buy January 2001 - December 2007
Education
HACC Harrisburg 2004 — 2010
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Rochester Institute of Technology 2007 — 2008
Biomedical Photography
National Government Services March 2014 - Present
National Government Services September 2006 - March 2014
Zent Consulting September 2005 - September 2006
Skills
User Experience, User Interface Design, Web Design, Program Management, Content Management..., IBM's WebSphere, Content Taxonomy, Personalized Portal..., Content Strategy, Content Management, User Acceptance Testing, Instructional Design, Taxonomy, Search Optimization, Google Analytics, Web Analytics, Email Marketing
Education
Purdue University 2000 — 2005
Bachelor's Degree in Technology, Computer Graphics
Kujawa & Batteau, P.C. September 2013 - Present
National Government Services June 2005 - July 2013
Skills
Accounting
Education
Strayer University
National Government Services July 2008 - Present
Education
Onondaga Community College