Pendum, Inc.
Industry: Bank
DescriptionFounded: 1981 Parent organization: Burroughs, Inc. Subsidiaries: The Wilson Group, Inc., U.S. Armored, LLC
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Pendum, Inc. Employees
MacDonald-Miller August 2014 - Present
Granum, Inc. January 2008 - July 2014
Pendum, Inc. June 2005 - December 2007
Loomis September 2001 - June 2005
Skills
Microsoft Excel, Inventory Management, Manufacturing, HACCP, ATM networks, Supply Chain, Lean Manufacturing, Inventory Control, Operations Management, Continuous Improvement, Logistics, Supply Chain Management, Process Improvement, Process Scheduler, Purchasing, Supervisory Skills, Team Building
Education
Seattle Central Community College 2000 — 2001
Orion February 2014 - October 2014
Intel February 2012 - May 2012
Pendum, Inc. April 2007 - November 2010
Home Depot April 2006 - April 2007
Phil's Auto Care September 2005 - October 2005
Skookum LLC. November 2004 - August 2005
Greg's Japanese September 2004 - October 2004
Ray's Auto Center July 2004 - September 2004
Rolf's Import Auto Service April 2004 - June 2004
Fife Auto Repair and Tire April 2003 - April 2004
Skills
Electrical Controls..., Circuit Analysis, Microcontrollers, Microprocessors, Circuit Design, Java, C++, Automotive Electronics, Mechanical Aptitude, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft SQL Server, Digital Imaging, Electronics, Oscilloscope, Function Generator, Matlab, Multisim, Signal Processing, Assembly Language, Multimeter, Project Management, Bios, Hardware, Testing
Education
DeVry University 2013 — 2015
Bachelor of Science (B.S.), Computer Engineering Technology/Technician, In progress
DeVry University 2006 — 2011
Bachelor's degree, Electronics Engineering Technology
Fayetteville Technical Community College 2000 — 2000
Certificate, Automotive Engineering Technology/Technician
Applegate May 2012 - Present
Applegate Farms June 2011 - May 2012
Pendum, LLC July 2008 - June 2011
Pendum, Inc. October 2007 - July 2008
Skills
Customer Service, CRM, New Business Development, P&L Management, Contract Negotiation, Relationship Management, Sales, Account Management, Sales Management, Forecasting, Time Management, Vendor Management, Retail, Strategic Planning, Customer Satisfaction, Process Improvement, Team Leadership, Retail Sales Experience, Team Building, Key Account Management, Management
Education
University of Notre Dame 1981 — 1985
BS, Science
St. Joseph Academy HS
GardaWorld Cash Services June 2014 - Present
Waste Connections, Inc. June 2013 - June 2014
Loomis June 2011 - October 2012
Pendum, Inc. April 2010 - August 2011
Enterprise Rent-A-Car May 2008 - March 2010
Skills
Customer Service, Customer Retention, Account Management, Customer Satisfaction, Team Building, Leadership, New Business Development, Sales, Process Improvement, Operations Management, Forecasting, Management, Sales Management, Strategy, Employee Training, Call Centers, Marketing Strategy, Sales Operations, Vendor Management
Education
Henderson State University 2000 — 2005
Human services/Child Psychologist, Human services
SchoolMessenger July 2013 - Present
Groupcast, LLC August 2010 - Present
Federal Protection Inc May 2008 - August 2010
Pendum, Inc. June 2007 - May 2008
Skills
Customer Service, Troubleshooting, Microsoft Office, Integration, Microsoft Excel, Windows, Public Speaking, Leadership, Account Management, Training, Microsoft Word, Teaching, Coaching, HTML, Databases, Outlook, SQLWindows, SQL Oracle Script Writer, PowerPoint, English, MySQL
Education
ITT Technical Institute 2004 — 2006
Associate's degree, Electrical and Electronics Engineering
St. Louis Community College
Computer Science
Life Insurance Company August 2014 - Present
Curian Capital June 2011 - August 2014
Pendum, Inc. March 2009 - April 2010
Great-West Financial May 2006 - December 2008
Skills
Process Improvement, Training, Relationship Management, Customer Service, Financial Accounting, Invoicing, Troubleshooting, Leadership, Mutual Funds, Finance, Customer Satisfaction, Financial Advisory
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Metropolitan State College of Denver 1997 — 1999
General Studies
Detroit Diesel August 2013 - Present
Detroit Diesel February 2013 - Present
Jett pump and valve February 2012 - February 2013
Roush Industries February 2011 - February 2012
Pendum, Inc. July 2006 - October 2009
Meijer April 2002 - August 2006
Skills
Shipping/receiving, Forklift Operator, Inventory Control, Data Entry, Microsoft Office, microsoft solomon, Microsoft excel, SQL Server, JavaScript, HTML, Recieving, Troubleshooting, Purchasing, Logistics, Windows 7, Software Documentation, Supply Chain Management, Shipping, Operations Management, Inventory Analysis, Inventory Management, Parts, Process Improvement, Networking, Forklift Operation, Microsoft Excel, Customer Satisfaction
Education
Baker College of Flint 2012 — 2015
bachelors degree, suppy chain management
Baker College of Flint 2012 — 2015
bachelors degree, suppy chain management
Oakland Community College
Associates, Computer Information Systems
Oakland Community College 2005 — 2010
Associates, General Studies
Walled Lake Central High School 2001 — 2005
Diploma, General Studies
Cleary University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cleary University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cleary University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cleary University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cleary University
Bachelor of Business Administration (BBA), Business Administration and Management, General
ELAN FINANCIAL SERVICES May 2015 - Present
Advanced Programming Group, Inc - JMFA 2011 - April 2015
SOFTWORLD, INC November 2007 - October 2010
PENDUM, INC March 1999 - October 2007
BAI - BANK ADMINISTRATION INSTITUTE May 1986 - May 1994
Skills
Banking, Sales, Business Development, Executive, Senior, Staff Augmentation, Recruiter, Financial Services, ATM, Bank Equipment, Consulting, Sales, Financial Services, Staff Augmentation, Consulting, Business Development, Account Management, Business Analysis, Relationship Management, Vendor Management, ATM networks, New Business Development, Mergers & Acquisitions, Business Strategy, Leadership, Risk Management, Management, Recruiting, Sales Management
Education
University of Iowa
CACI International Inc October 2014 - Present
Ada County, Idaho September 2014 - October 2014
Servpro Fire & Water Cleanup & Restoration July 2014 - August 2014
US Invesitgations (USIS) July 2012 - January 2014
Corrections Corporation of America January 2011 - July 2012
Corrections Corporation of America January 2009 - February 2011
Pendum, Inc. September 2007 - April 2008
Loomis June 2002 - August 2005
Skills
Security Management, Security Clearance, Corrections, Background Checks, Cpr Certified, Physical Security, Surveillance, Security, First Aid, Self Defense, Weapons, Enforcement, Training, Homeland Security, Policy, Leadership, Investigation, Private Investigations, Criminal Justice, Firearms, Security Operations, Public Safety, Law Enforcement
Education
University of Idaho 2005 — 2007
Bachelor of Arts (B.A.), History
Boise State University 2002 — 2005
Idaho State University 1999 — 1999
Pendum, Inc. November 2010 - Present
RGA, Inc June 2011 - Present
Otis Elevator October 2009 - January 2011
Otis Elevator May 2007 - September 2009
SGL Carbon June 2001 - May 2004
Skills
Operations Management, Team Building, Strategic Planning, P&L Management, Sales Management, Negotiation, Income Statement, Product Development, Mergers & Acquisitions, Financial Analysis, Process Improvement, Budgets, Competitive Analysis, Sales, Contract Negotiation, Marketing Strategy, Forecasting, Manufacturing, Program Management, Change Management
Education
University of Virginia - Darden Graduate School of Business Administration 2004 — 2006
MBA, Operations and General Management
Hampden-Sydney College 1991 — 1995
BA, Managerial Economics
Sightline Payments June 2012 - Present
Robert Half International January 2012 - June 2012
Ditronics Financial Services 2008 - 2011
Pendum, Inc. June 2007 - November 2008
Global Cash Access March 2003 - June 2007
Skills
Customer Service, Gambling, People Skills, Recruiting, Training, Payments, Temporary Placement, Casino, Direct Sales, Executive Management, Customer Satisfaction, Sales, Operations Management, Process Scheduler, Call Centers, Hiring Employees, Budgets, Customer Retention, Gaming Industry, Management, Team Building
Education
University of Phoenix 2005 — 2007
Associate Degree, Business Management
Garda Cash Logistics June 2012 - Present
Loomis May 2011 - May 2012
Pendum, Inc. February 2010 - May 2011
Capital One August 2009 - January 2010
Bank of America May 2007 - May 2008
Skills
Banking, Customer Service, Management, Order Routing, MapPoint, Project Management, PowerPoint, Microsoft Office, Security, Leadership, Human Resources, Team Building, Operations Management, Team Leadership, Process Improvement, Logistics, Strategic Planning
Education
University of Bridgeport 2004 — 2008
Bachelor of Science, Business Administration
University of Bridgeport 2004 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General
Pendum, Inc. 2010 - Present
Pendum, Inc. 1991 - May 2010
Education
University of Iowa 1987 — 1991
BS Marketing
Pendum, Inc. September 2008 - Present
Barrister Global Services Network January 2010 - Present
Wincor Nixdorf August 2007 - September 2008
NCR Corporation March 2006 - August 2007
Skills
Windows XP Pro, Windows Vista, Windows 7, Windows Server, Microsoft Office, Blackberry, iPhone, Palm OS, Android, Computer Hardware, Printers, Internet Explorer, Firefox, Apple Safari, Help Desk Support, Technical Support, Information Technology, Troubleshooting, Software Installation, Hardware, Networking, Network Administration, Operating Systems, Computer Repair, Windows, Laptops, XP, Norton Ghost, Computer Maintenance, Wireless Networking, Remote Desktop, Desktop Computers, Hardware Support, Workstations, Routers, LAN-WAN, Group Policy, Microsoft Office 2007, TCP/IP, Software, Hardware Installation
Education
ITT Technical Institute-Thornton 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Network and Technology
Broward Christian High School 2000 — 2003
High School Diploma, Computer Science
DHS Child Welfare October 2011 - February 2012
NAMI 2012 - 2012
Pendum, Inc. January 2007 - May 2007
Learning Palace January 2007 - March 2007
Skills
Child Welfare, Policy, Microsoft Office, Appointment Scheduling, Customer Support, Customer Service, Family Services, Training, Mental Health, Case Managment, Cashiering, First Aid, Cpr Certified, Court Cases, Referrals, ICWA, HIPAA, Non-profits, Public Relations, Patient Advocacy, Event Planning, Cultural Awareness, Transportation, Communication Training, Resource Development, Filing, Recruiting, Public Speaking, PowerPoint, Microsoft Publisher, Microsoft Excel, Social Media, Research, Cash Handling Experience, Financial Reporting, Case Report Forms, Document Management, File Sharing, Cross Selling, Document Imaging, Document Creation, Account Management
Education
Portland State University 2008 — 2011
Bachelor's degree, Psychology
Mt. Hood Community College 2005 — 2008
Associate of Science (A.S.), Psychology, 3.3
Selective Staffing January 2010 - January 2012
Brightstar Staffing January 2010 - January 2011
The Children's Place Assoc June 2010 - September 2010
Ray Graham November 2008 - March 2010
Horizon Medical Care December 2008 - March 2009
Pendum Inc February 2005 - November 2008
Education
Lincoln College of Technology-Melrose Park 2007 — 2008
certification, Medical/Clinical Assistant
Howard Community High School 1998 — 2003
Diploma, General Studies
Self December 2008 - Present
Element K April 2007 - March 2008
Pendum, Inc. December 2002 - April 2007
Skills
Editing, Copy Editing, Proofreading, Non-fiction, Editorial, Creative Writing, Writing, Staff Training, Account Reconciliation, Adobe Creative Suite, Social Media, Journalism, Budgets, Publications, Microsoft Word, Training, Strategic Communications, Content Development, Blogging, Public Speaking, Teaching, Copywriting, Newsletters, E-Learning, Marketing Communications, Social Networking
Education
Heidelberg College 1998 — 2001
Bachelor's Degree, History, 3.3 Overall GPA
Go Fans Go August 2014 - Present
SB Nation September 2012 - Present
Greater Chicago Food Depository October 2009 - August 2014
Pendum Inc September 2001 - February 2009
PressTech Inc March 2000 - February 2001
Skills
Customer Service, Social Media Marketing, Social Media, Operations Management, Process Improvement, Social Networking, Inventory Management, Nonprofits, Customer Satisfaction
Education
Saint Patrick's High School
Triton-College
General Business
Freeport-McMoRan Copper & Gold Inc. February 2012 - September 2014
AP Professionals February 2011 - February 2012
Pendum, Inc. December 2009 - February 2011
Arcus December 2007 - June 2008
ReSearch Pharmaceutical Services March 2004 - December 2007
National Medical Staffing, LLC May 2003 - April 2004
Total Solution Healthcare June 2002 - May 2003
Skills
Quality Assurance, Data Management, Project Managers, Healthcare, Business Analysis, Human Resources, Temporary Placement, Onboarding, Recruiting, Sourcing, Process Improvement, Screening, Cold Calling, Leadership, PeopleSoft, Interviews, Training, New Hire Orientations, Management, Hiring, Workforce Planning, Technical Recruiting, College Recruiting, Applicant Tracking..., Job Fairs, Internet Recruiting, Staffing Services, Contract Recruitment, Talent Acquisition, Employee Relations, Talent Management, Customer Service, Project Management
Education
Kutztown University of Pennsylvania 1997 — 2001
BSBA, Marketing and Mangement
Colorado State University
N2 Publishing February 2014 - Present
Pendum, Inc. November 2012 - January 2014
CTS North America, Inc. January 2012 - September 2012
Pendum, Inc. 2009 - 2012
Digital Insight, an Intuit Company 2007 - 2009
Diebold, Incorporated 2001 - 2007
ABC, Inc. 2000 - 2001
Vector Marketing 1996 - 2000
Skills
New Business Development, Relationship Management, Leadership, Business Development, Banking, Sales Management, Account Management, Sales, CRM, Operations Management, Sales Operations, Customer Service, Sales Process, Customer Satisfaction, Management, Marketing, Strategic Partnerships, Direct Sales, Competitive Analysis, Puppies, Awesomeness
Education
The University of Akron
Bachelor's, Marketing and Sales Management
ROI Business Services, LLC January 2004 - Present
Pendum, Inc. September 2003 - June 2006
RSM McGladrey, Inc September 1997 - October 2001
Skills
Income Tax, International Tax, Business Tax Planning, Small Business Tax, Tax Preparation, Tax Advisory, Partnership Taxation, S Corporations, Corporate Tax, State Tax, State Tax Planning, Tax Research, Start-ups, Internal Controls, Accounting, CPA, Mergers & Acquisitions, Estate Planning, High Net Worth..., Small Business, Management Consulting, Tax Law, Tax Returns, Account Reconciliation, Financial Planners, Tax, Tax Accounting, Finance, Payroll, Financial Reporting, Accountants, Bookkeeping, Corporate Finance, QuickBooks, General Ledger, Business Valuation, Estate Tax Planning, Personal Tax Planning, Cost Segregation, Strategic Financial..., Sales Tax, Transfer Pricing, Preparation, Cash Flow, LLC
Education
University of Illinois at Urbana-Champaign - College of Business 1994 — 1996
MS, Taxation
University of Illinois at Urbana-Champaign - College of Business 1987 — 1992
BS, Accounting
Bancsource Inc March 2013 - Present
Brink’s April 2012 - March 2013
Pendum, Inc. November 2007 - January 2009
NC Army National Guard May 1998 - June 2008
Pendum, Inc. February 2005 - June 2007
Pendum, LLC September 2002 - October 2003
Skills
Computer Repair, Firearms, Personal Security, Transportation Security, Information Systems, Video Editing, Videography, Event Photography, Computer Hardware, Training
Education
Sampson Community College 2009 — 2011
AAS, Information Systems Security and Computer Technology
North Carolina Agricultural and Technical State University 1999 — 2000
Business Administration and Management, General
American Water Works Association April 2015 - Present
Shiloh House January 2013 - April 2015
Shiloh House July 2012 - January 2013
Randstad Finance & Accounting 2011 - August 2012
Pendum, Inc. 2010 - 2011
Dish Network 2010 - 2010
Enterprise Rent-A-Car 2007 - 2010
Enterprise Rent-A-Car 2007 - 2007
Enterprise Rent-A-Car 2006 - 2007
Skills
Business Development, Customer Satisfaction, Marketing, Customer Service, Customer Retention, New Business Development, Sales Management, Account Management, Contract Management, Temporary Staffing, Permanent Staffing, Staffing Services, Talent Acquisition, Recruiting, Human Resources, Organizational..., Volunteer Management, Donations, Event Planning, Event Management, Sales, Sales Operations, Salesforce.com, CRM, Training, Management
Education
University of Nebraska at Kearney 2002 — 2006
Bachelors, Business Administration, Minor Graphic Design
Lexington High School
State of Ohio April 2007 - Present
Pendum, Inc. May 2005 - May 2007
Target August 2003 - May 2005
Education
Owens Community College 2004 — 2005
Police Academy
University of Toledo 2000 — 2004
Criminal Justice
Franklin University
Criminal Justice/Law Enforcement Administration
Dell June 2010 - Present
Great Lakes Electronics Corporation June 2009 - August 2010
Hubert Distributors October 2008 - July 2009
Pendum, Inc. December 2003 - January 2007
Education
Siena Heights University
Bachleors Degree, Leadership, Business Management & Principles, Phychology, Technology
Nike July 2014 - Present
Columbia Ultimate August 2013 - May 2014
EarthLink Business August 2008 - August 2013
Pendum, Inc. September 2007 - August 2008
New Edge Networks, an Earthlink Company May 2006 - August 2007
Skills
Java, JavaScript, Hibernate, jQuery, Java Enterprise Edition, XML, Oracle, SQL, REST, Linux, EJB, CSS, JSON, Tomcat, Agile Methodologies, AJAX, XSLT, JSP, Web Services, Telecommunications, JavaSE, jQuery UI, Cloud Computing, bash, Git, Bootstrap, Mac OS, Spring
Education
Brigham Young University - Idaho 2000 — 2005
Bachelor of Science (B.S.), Information Systems
Portland State University 2011 — 2012
Project Management Certificate
Commonwealth of Massachusetts June 2014 - Present
The Key Program, Inc July 2011 - October 2013
Florida Department of Children and Families October 2009 - April 2011
Wackenhut Corp June 2008 - October 2009
Pendum, Inc October 2007 - June 2008
Child & Family Services of Newport County January 2006 - June 2007
Skills
Adolescents, Treatment, Child Welfare, Childcare, Security, Training, Investigation, Criminal Defense, Criminal Investigations, Legal Research, Interviewing Skills, Conducting Interviews, Report Writing, Accurate Record Keeping, Networking, Search, Meet Deadlines, Child Advocacy, Advocacy
Education
Kaplan University 2009 — 2010
Master's of Art, Education
Norwich University 2005 — 2007
Masters Degree, Justice Administration
Westfield State University 1999 — 2003
Bachelor of Science (BS), Criminal Justice
Fiserv March 2014 - Present
Information Innovators Inc. (Triple-i) April 2012 - March 2014
Information Innovators Inc. (Triple-i) May 2011 - April 2012
U.S. Army National Guard May 2003 - June 2011
General Dynamics Information Technology July 2010 - April 2011
Juneau Construction Company June 2007 - June 2008
Pendum, Inc. June 2004 - June 2007
Skills
Various Hacking Tools, Desktop Support, Information Security, Cisco IOS, Linux, Network Security, Network Administration, Windows 7, Nessus, Network Monitoring, Troubleshooting, CA eHealth, CA Spectrum, Technical Support, Windows Server, Active Directory, Network Monitoring Tools, Computer Security, Information Assurance, DHCP, Security+, System Administration, Security, XP, Microsoft Exchange, Servers, Networking, Microsoft Certified..., VPN, Software Installation, Disaster Recovery, Information Technology, CCNA, Software Documentation, TCP/IP, Help Desk Support, CompTIA, eHealth, CompTIA Security+
Education
Colorado Technical University 2007 — 2008
Bachelors, Criminal Justice
Georgia Military College 2001 — 2003
Associates, General Studies
FTSI August 2010 - Present
Pendum, Inc. 2005 - 2010
Skills
Service Improvement, Service Level Management, Problem Management, Service Operations, Service Management, Service Delivery..., Sla, Escalation, Customer Service..., Service Delivery, Warranty, Process Improvement, Customer Satisfaction, Technical Support, Operations Management, CRM, Customer Service, Vendor Management, Security
Education
Oregon State University
ASI-TN December 2011 - Present
Pendum, Inc. August 2010 - April 2011
Abstract Security 2008 - 2010
Diebold January 1998 - January 2008
Arch Communications 1993 - 1998
Education
Huntingdon College
Bachelor of Arts, Psychology
Levingston Group, LLC July 2014 - Present
AT&T August 2011 - July 2014
AFL December 2009 - August 2011
Pendum, Inc. May 2009 - December 2009
Skills
Engineering, Troubleshooting, Project Engineering, Customer Service, AutoCAD, Project Management, Project Planning, Automation, Product Management, Product Development, Telecommunications, Testing, Security, Data Center, Process Improvement
Education
McNeese State University 2003 — 2008
Bachelor of Science, Electrical Engineering
Pendum, Inc. March 2009 - November 2009
Nukote International August 1995 - January 2009
Education
University of Alabama 1990 — 1995
MIS
GardaWorld. February 2013 - Present
Garda Cash Logistics November 2011 - February 2013
Pendum, Inc. June 2008 - May 2011
Guardian Armored Security September 1999 - March 2008
US Army November 1988 - November 1996
Skills
Daily Operations, Transportation, Operations Management, Six Sigma White Belt..., Customer Service, Business Development, Leadership, Logistics, Management, Process Improvement, Six Sigma, Team Building, Team Leadership, Vendor Management, Customer Satisfaction, Strategic Planning, Training
Education
Mott Community College
AA, Arts
University of Michigan-Flint
BA, Criminal Justice
University of Michigan-Flint
BAS, Applied Science
Marriott International November 2013 - Present
Marriott International April 2012 - November 2013
Marriott International January 2012 - April 2012
Naman Hotels April 2011 - January 2012
Naman Hotels April 2010 - April 2011
Chick-fil-A February 2009 - February 2010
Pendum, Inc. June 2007 - January 2008
Glockner Honda Toyota April 2006 - June 2007
US Army June 1998 - April 2006
Skills
Hospitality, Food, Food & Beverage, Front Office, Management, Marketing, Micros, Restaurants, Sales, Process Scheduler, Teamwork, Hospitality Management, Hotels, Customer Service, Budgets, Hospitality Industry, Hotel Management, Event Management
Education
University of South Carolina-Columbia 2010 — 2011
BS, Hotel, Resturant and Tourisum Managment
Midlands Technical College 2008 — 2009
AS, Business Economics
City of Ashland, OR November 2014 - Present
Core Business Services April 2013 - November 2014
Fujifilm Medical Systems June 2012 - April 2013
Southern Oregon Education Service District October 2009 - June 2012
Comspan Communications October 2008 - October 2009
Umpqua Bank March 2005 - October 2008
Pendum, Inc. April 2004 - April 2005
Optimal Robotics September 2003 - April 2004
Kellenbeck Property Management January 2001 - April 2002
Seventh Wave Inc October 1999 - September 2001
Skills
VPN, Cisco Technologies, Switches, Firewalls, Routers, Network Engineering, Data Center, VMware, VoIP, Routing, Cisco IOS, Servers, DMVPN, Windows Server, TCP/IP, WAN, Security, SAN, Telecommunications, Networking, SIP, Network Administration, Network Security, DHCP, OSPF, Polycom Video..., VRRP, Network Design, Intrusion Detection, Active Directory, DNS, Fortigate Firewall, Cisco Small Business, Shoretel IP Phone, Gatekeeper, Filters, VLAN, BGP, Troubleshooting, IPSec, Routing Protocols, Network Architecture, Wireless, QoS, LAN-WAN, Wireless Networking, Managed Services, Storage, CCNA, Cisco Wireless
Education
University of Phoenix 2006 — 2008
BSIT, IT, 16
Rogue Community College 1999 — 2002
Associate of Science (A.S.), Information Technology
Burroughs, Inc. April 2015 - Present
Pendum, Inc. May 2011 - April 2015
Pendum LLC January 2006 - May 2011
Pendum LLC August 2001 - January 2006
Pendum LLC February 2001 - August 2001
Pendum LLC October 1997 - February 2001
Skills
Operations Management, Customer Satisfaction, Banking, Customer Service, Team Building, Account Management, Vendor Management, Relationship Management, Process Improvement, Strategic Planning, Sales Management, Sales, Income Statement, Management, ATM networks, Logistics, Leadership, New Business Development, P&L Management, Sales Operations, Forecasting, Inventory Management, P, Salesforce.com, Team Leadership
Education
Salmen High School 1992 — 1995
Northwestern State University
Vinson Guard July 2012 - Present
Loomis November 2009 - July 2012
Brinks Inc. February 2008 - May 2010
Pendum, Inc. November 2001 - February 2008
Harrah's Casino (Player's Island Casino) January 1993 - October 2001
Skills
Business Management, Law Enforcement, Operations Management, Team Building, Logistics, Process Improvement, Transportation, Customer Relations, Problem Solving, Disaster Recovery, Customer Service, Risk Management, Investigations, Microsoft Office, Hiring, Compliance, Security, Physical Security, Loss Prevention, Security Management, Emergency Management, Coaching, P&L Management, Scheduling
Education
South West Louisiana Technical College 1995 — 1996
N/A, Criminal Justice
Murray State University 1986 — 1987
N/A, Business
Fiserv Card Services 2011 - Present
Pendum, Inc. 2010 - 2011
. 2009 - 2009
First Data 2005 - 2009
Canon Business Solutions 2004 - 2005
St. Paul Companies 1981 - 1998
Skills
Driven By Results, Think & Act..., Client Relations, Cross-team Collaboration, Influential Communicator
Education
University of Nebraska at Omaha 1986 — 1991
Bachelor of Science
Calumet Carton Company February 2013 - Present
Regional Publishing March 2012 - 2013
Patch.com May 2012 - August 2012
Regional Publishing November 2009 - March 2012
Panduit April 2009 - August 2009
Pendum, Inc February 2007 - March 2009
Aerotek 2009 - 2009
Fort Dearborn Company March 2003 - June 2006
Messenger Press 2005 - 2005
Palos Regional January 2003 - December 2003
Skills
Writing, Research, Feature Articles, Interviewing Skills, Technical Writing, News Writing, Social Media, Photography, Ap Style, Journalism, Newspaper, Microsoft Office, Presenter, Quality Assurance, Quality System, Quality Auditing, Quality Control, Safety Auditing, Document Review, Customer Satisfaction, Call Center, Goal-driven leader, Iso 9000, Highly detail oriented, Highly personable, Customer Insight, Client Liaison, Customer Returns, Thinking Outside The Box, Thinking Inside the..., Team-oriented, Continuous Improvement, Servant Leadership, Lifelong Learning, Sales Presentations, Newsletter Production, People Skills, AP Style, Manufacturing, Management, Storytelling
Education
DePaul University 2005 — 2008
B.A., Journalism
Moraine Valley Community College
WOW! Internet, Cable & Phone January 2015 - Present
Intrepid Potash March 2012 - January 2015
Berry Petroleum Company July 2011 - March 2012
Pendum, Inc. September 2009 - June 2011
Directv Home Services, Inc. Formerly 180 Connect, Inc. March 2008 - May 2009
Newmont Mining Corp August 2006 - February 2008
KB Home-Regional Accounting Center September 2000 - August 2006
University of Colorado Procurement Services Center August 1996 - September 2000
Education
Metropolitan State University of Denver 2004 — 2006
B.S., Management
Kram Taxes and Licenses Services May 2007 - Present
University of Illinois at Chicago October 2008 - December 2011
Rosseto Serving Solutions May 2011 - August 2011
Pendum, Inc. May 2007 - August 2007
Skills
Microsoft Office, Customer Service, Customer Relations, SAP, Inventory Management, Bilingual-Polish, Multitasker, Team Oriented, Self-driven, Leadership, PowerPoint, Facebook, Social Media, Social Media Marketing, Public Speaking, Microsoft Publisher, Data Analysis, Teamwork, Social Networking, Team-oriented, Microsoft Excel, Time Management, Management, Microsoft Word, Access
Education
University of Illinois at Chicago 2008 — 2011
Bachelor's degree, Business Administration and Management, General
Tyson Foods January 2015 - Present
Hillshire Brands July 2013 - Present
Hillshire Brands February 2012 - June 2013
Sara Lee July 2010 - February 2012
Kellogg Company November 2008 - July 2010
Pendum, Inc. March 2008 - June 2008
Tower Hill Trading December 2007 - March 2008
R.J. O'Brien May 2006 - September 2006
Skills
Sales Support, Reporting & Analysis, Competitive Analysis, Financial Analysis, Forecasting, SAP, Analysis, Microsoft Excel, Data Analysis, Accounting, Business Analysis, Microsoft Word, PowerPoint, Access, Financial Reporting, Risk Management, Budgets, Strategic Financial..., Sales, Market Research, Systems Analysis, Systems Management, Sales Operations, Pricing, Financial Planning
Education
DePaul University 2005 — 2007
B.S. in Commerce, Finance
Purdue University 2003 — 2005
Business Management
Biosense Webster and Sedasys April 2009 - Present
Pendum, Inc. August 2004 - September 2008
Diebold September 2002 - July 2004
Skills
Biomedical Engineering, Medical Devices, Capital Equipment, Hardware Diagnostics, Troubleshooting, Clinical Research, Electronics, Field Service, Medical Imaging, Healthcare, Software Installation, Computer Hardware, Cardiology, Cath Lab, Ultrasound, Operating Room, Vascular, Radiology, Digital Imaging, Electrophysiology, Interventional Radiology
Education
Schoolcraft College
Biomedical/Medical Engineering
University of Michigan 1989 — 1991
TurfCare Supply Corp May 2015 - Present
Aerojet Rocketdyne @ NASA (HKA) September 2014 - April 2015
Huntington Ingalls Industries, Inc. August 2012 - August 2014
Tennessee Valley Authority January 2012 - August 2012
Eagle Specialties August 2011 - January 2012
Pendum, Inc. May 2009 - May 2011
LeTourneau Technologies January 1998 - January 2009
LeTourneau Technologies January 1998 - January 2009
Cooper Industries Ltd. January 1994 - January 1998
Skills
MS Project, Access, PowerPoint, Iso 9000, SAP, Microsoft Word, AutoCAD, Catia, Occupational Health, Primavera P6, Java, Internet Explorer, Lean Manufacturing, Project Planning, Training, Manufacturing, Procurement, Program Management, Engineering, Project Management, Microsoft Project, Management, Process Improvement, Analysis, Inspection, Customer Service, Microsoft Office, Materials, Supervisory Skills, Continuous Improvement, Operations Management, Petroleum, Factory, Supply Chain Management, Logistics, Microsoft Excel, Purchasing, Process Scheduler, Team Building, Human Resources, Leadership, Sourcing
Education
Hinds Community College 1998 — 2000
EMT, EMT
Johnson & Wales University 1991 — 1993
Advertising and Marketing, 3.0
Account Manager and Sales Professional July 2010 - Present
Pendum, Inc. April 2010 - June 2011
Enterprise Rent-A-Car May 2006 - April 2010
Vector Marketing 2002 - 2004
Skills
Customer Satisfaction, Account Management, Customer Service, Management, Microsoft Excel, Sales, Sales Management, Marketing, Leadership, Cold Calling, Microsoft Office, Sales Process, Selling, Team Building, Customer Retention
Education
Ripon College 2001 — 2005
B.A., Spanish, Non-Profit Business Organization, Small Business Management
Ripon College 2001 — 2005
BA, Spanish, Small Business Management, Non-Profit Business Organization
Colorado Department of Human Services. Office of Behavioral Health August 2013 - Present
Pendum, Inc. January 2007 - April 2013
Kuznetsk Ferroalloys September 2001 - March 2005
Koder July 1994 - June 1998
Skills
SYSTEM DEVELOPMENT, SYSTEM IMPLEMENTATION, ACCOUNTING, BP IMPROVEMENT, SQL, VB, C#.NET, HTML, MS EXCEL, MS WORD, MS PROJECT, MS POWER-POINT, MS ACCESS, BUSINESS INTELLIGENCE, Microsoft Excel, Data Analysis, Forecasting, Visio, Salesforce.com, Project Management, Access, Business Intelligence, Customer Service
Education
University of Colorado at Denver 2008 — 2012
MS, Information Systems: Systems Development and Implementation, 3.71
DesignPro Studio December 2007 - Present
Pendum, Inc. June 2008 - June 2009
Oberthur Gaming Technologies August 2000 - December 2007
Skills
Adobe Creative Suite, Advertising, Illustrator, Graphic Design, Digital Photography, Web Design, Photoshop, Logo Design, Print Production Process, Screen Printing, InDesign, Corporate Identity, Business Card Design, Brand Design and..., Dreamweaver, Brochure Design, Company Newsletters, Collateral Material..., Brochures, Typography, Email Marketing, Layout, Business Cards, Newsletters, Copywriting
Education
Mimar Sinan University of Fine Arts 1987 — 1991
BA, Textile Graphics Design - Applied Arts
Brink’s 2011 - Present
Pendum, Inc. 2002 - 2011
Coilcraft 2001 - 2002
Deluxe Media Services 1997 - 2001
Brevard County Sheriffs Department, Titusville Police Department, Rockledge Police Department January 1979 - November 1998
Wells Fargo Armored 1995 - 1997
Titusville Police Department 1987 - 1995
Rockledge Police Department 1978 - 1985
Skills
ACFE, Access Control, Asset Protection, Auditing, Background Checks, Business Continuity, CCTV, Corporate Security, Counterterrorism, Criminal Justice, Criminal Law, Crisis Management, Emergency Management, Enforcement, Executive Management, Executive Protection, Firearms, Fraud, Internal Audit, Internal Investigations, Interviews, Investigation, Leadership, Loss Prevention, Management, Microsoft Excel, Military, National Security, Networking, Operations Management, Personal Protection, Physical Security, Police, Policy, Private Investigations, Process Improvement, Program Management, Protection, Risk Assessment, Risk Management, Security, Security Audits, Security Clearance, Security Management, Security Operations, Security Training, Staff Development, Surveillance, Team Building, Team Leadership
Education
National Louis University 2006 — 2008
MBA, Management
National-Louis University 1997 — 2000
Bachelor of Science (BS), Business Administration and Management
Association of Certified Fraud Examiners
Department of Homeland Security
Bachelor of Science, Management
John E Reid and Associates
Pendum, Inc. February 1996 - May 2010
Abacus Office Machines June 1980 - June 1992
Interwest Electronics August 1989 - April 1990
Education
Spokane Community College 1985 — 1988
AAS, Electronic Technology
Tellermate April 2015 - Present
Garda Cash Logistics December 2012 - January 2015
Burroughs Payment Systems April 2009 - December 2012
Level Four Software August 2010 - July 2011
Unisys April 2009 - August 2010
Talaris October 2007 - March 2009
Pendum, Inc. July 2004 - October 2007
Loomis January 1996 - July 2004
Personnel Management, Inc. 1990 - 1996
Skills
Senior Level Sales..., Sales and Operations..., Customer Retention and..., Solution Selling, IT Solutions, Team Building, Team Leadership, CRM, Customer Retention, Management, Sales, B2B, Budgets, SaaS, Vendor Management, Banking, Account Management, Direct Sales, Contract Negotiation, Business Development, Selling, Sales Process, Product Management, Business Analysis, Sales Management, Sales Operations, Cross-functional Team..., Salesforce.com, Strategy, Business Strategy, Security, New Business Development, Strategic Partnerships, Customer Satisfaction, Executive Management, P&L Management, Leadership, Forecasting, Payments
Education
Michigan State University 1984 — 1988
BA, English/Marketing/Journalism
East Kentwood High School 1980 — 1984
East Kentwood High School 1980 — 1984
East Kentwood High School
Allen Lund Company August 2014 - Present
Alpine Payment Systems April 2014 - August 2014
Alpine Payment Systems November 2013 - April 2014
COUNTRY® Financial August 2010 - November 2013
COUNTRY ® Financial July 2012 - September 2012
COUNTRY® Financial March 2009 - August 2010
Pendum, Inc. October 2008 - March 2009
Clearwater Springs Assisted Living Facility February 2007 - October 2008
Affordable Performance (DBA West Coast Banshees) March 1997 - August 2005
FedEx November 2003 - February 2005
Skills
Insurance, Whole Life, Disability Insurance, Long-term Care, Property & Casualty..., Term Life Insurance, Umbrella Insurance, Fixed Annuities, Series 6, Commercial Insurance, Life Insurance, Casualty, IRAs, Retirement Planning, Strategic Financial..., Financial Planners, Long Term Care Insurance, Professional Liability, Health Insurance, Underwriting, Customer Service, Sales, Marketing, Management, Small Business, Leadership, Homeowners, Retirement, Universal Life
Education
Mt. Hood Community College 1996 — 1999
AA, Business Management
Reynolds High School 1992 — 1996
High School Diploma
Global Cash Access 2012 - Present
Nautilus Hyosung 2010 - May 2012
Pendum, Inc. 2008 - 2010
Pompei A.D. 2005 - 2008
Skills
Channel, Management, Research, Product Marketing, Strategic Planning, Business Strategy, Start-ups, Sales, Customer Service, Team Building, Credit Cards, Marketing Strategy, Leadership, Strategy, New Business Development, Marketing, Business Development, Executive Management, CRM, Contract Negotiation, Sales Operations, Credit, Forecasting, Debit Cards, Account Management, Casino, Competitive Analysis
Education
University of Colorado Boulder 1995 — 2000
B.A., International Affairs
Newark Academy
ABM Industries November 2012 - Present
Independent Consultant August 2008 - Present
Pendum, Inc. May 2010 - October 2010
Canon, Inc. January 2005 - July 2008
Olympus America Consumer Products Group 2004 - 2005
Olympus America 2000 - 2005
Olympus Image Systems Inc. 1994 - 2000
Reprographics Specialist 1991 - 1994
Mergenthaler Linotype 1978 - 1991
Skills
Lean Manufacturing, Logistics, Process Improvement, Inventory Management, Inventory Control, Strategic Planning, Team Building, Customer Relations, Change Management, Performance Management, Cross-functional Team..., Operations Management, Supply Chain Management, Organizational..., Customer Satisfaction, Quality Assurance, Six Sigma, Reverse Logistics, Management Consulting, Process Optimization, Vendor Management, P&L Management, Team Leadership, Business Process..., Customer Service, ERP, Business Analysis, Analysis, Leadership, Project Management, Budgets, Integration, Supply Chain, Business Process, CRM, Procurement, Training, Project Planning, Competitive Analysis, Manufacturing, Troubleshooting, Account Management, New Business Development, Purchasing, E-commerce, Product Management, Management, Product Development, Forecasting
Education
State University of New York at Stony Brook 2011 — 2011
Certificate, Project Management
Farmingdale State University of New York 1970 — 1972
AAS, Graphic Arts & Advertising Technology
LIFTS (Long Island Forum For Technology)
Certificate, Lean Manaufacturing
Stony Brook University 1972 — 1974
BS, Education, Business Administration
3M - Federal Signal APD 2013 — 2013
Certicate, Federal Signal Lane Devices, A
A&M Professional Security 2010 — 2010
Certificate, Security Guard
A&M Professional Security 2010 — 2010
Certificate, Firearms Training
QRD April 2014 - Present
GardaWorld Cash Logistics December 2010 - Present
Self Employed January 2010 - Present
Diebold Inc July 2009 - August 2010
Pendum Inc July 2006 - September 2008
Diebold Incorporated September 1999 - October 2004
Piedmont Sound and Signal January 1994 - January 1995
United States Army December 1989 - July 1991
Skills
TrueCrypt, GPG, CCTV, Technical Support, Leadership, Testing, Access Control, Manufacturing, Training, Security, Software Installation, Troubleshooting, Customer Service, Computer Hardware, Budgets, Windows, Hardware, Vendor Management, Process Improvement, Logistics, Software Documentation, System Administration
Education
Frederick Community College 1993 — 1995
Business and Real Estate, Business/Commerce, General
Massachusetts Institute of Technology
Learning Center 1990 — 1992
US Army 1989 — 1992
Federated Tax School
Army Signal School Command 1989 — 1990
Herrmann Advantage Consulting, LLC 2008 - Present
Pendum, Inc 2006 - 2008
MTCTechnologies 2004 - 2006
Lake Hospital System 2002 - 2004
LexisNexis 2000 - 2001
Multiple June 1993 - November 2000
Skills
Change management, Conflict Management, Employee Development, Organizational..., Mergers and Acquisitions, Performance Management, Outplacement and Job..., Organizational redesign..., Recruiting Management, Management/Executive..., Human Resources Project..., Compensation Planning, Management Consulting, Leadership Development, Cross-functional Team..., Workforce Planning, Succession Planning, Organizational Design, Employee Relations, Policy, Start-ups, HRIS, Compensation, Talent Management, Employee Engagement, HR Strategy, Talent Acquisition, Human Capital Management, Employment Law, Executive Coaching, Onboarding, Recruitment/Retention, Talent Development, Conflict Resolution, Career Development, Coaching, Union Avoidance, Mergers, Organizational Change, Compliance, Performance Improvement, Team Building, HR Consulting, Strategic Planning, Employee/Labor Relations, Culture Change, Strategy, Training, Sourcing, Leadership
Education
Brenau University 1990 — 1992
MBA, Operations, Finance
Western Illinois University 1982 — 1986
Bachelor of Arts, Management
Central Michigan University
Health Services Administration
DGI Supply - A DoALL Company March 2014 - Present
Pendum, Inc. January 2012 - March 2014
PSS Chicago January 2010 - July 2012
Hess Print Solutions January 2005 - 2009
KEATING OF CHICAGO, 2003 - 2005
Baer Supply Company 2003 - 2005
Quebecor World Printing Mt. Morris Inc January 1998 - January 2002
Skills
Road Net, Red Prairie, WMS inplementation, Receiving, Shipping, Inventory Control, Warehousing, Logistics, Inventory Management, Warehouse Management, Materials Management, Budgeting, Logistics Management, Transportation..., Supply Chain Management, Continuous Improvement, WMS
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Business and Supply Chain Management
LOGS Network November 2014 - Present
LOGS Network March 2010 - Present
Brinks Inc. December 2008 - March 2010
Brinks Inc. February 2007 - December 2008
Pendum, Inc. June 2005 - January 2007
Loomis 2003 - 2005
United States Air Force April 1997 - October 2002
Skills
Process Improvement, Banking, Operations Management, Foreclosures, Account Reconciliation, Management Accounting, Accounts Payable, Accounts Receivable, Leadership, Management, Auditing, Budgets, Cash Management, Customer Service, Inventory Management, Business Development, Logistics, Time Management, Finance, Income Statement, Product Management, Internal Controls, Team Building, Microsoft Office, Microsoft Excel, Cash Flow, Training, Risk Management
Education
Elgin Community College 1990 — 1991
General and Criminal Justice
Kroenke Sports & Entertainment April 2014 - Present
Kroenke Sports Enterprises June 2012 - April 2014
Pendum, Inc. February 2007 - June 2012
Sprint Nextel June 1998 - May 2004
Nordstrom June 1996 - January 1999
Skills
Troubleshooting, Blackberry Enterprise..., VMware, Call Center, Software Documentation, Servers, Software Installation, Hardware, Security, Telecommunications, Active Directory, Android, Exchange ActiveSync, Windows Remote Desktop, UltraVNC, CCleaner, Partition Magic, TightVNC, System Imaging, Blackberry, Blackberry OS, iPhone Support, RSA Tokens, Exchange 2010/2007/2003, VoIP, Phone System..., HP Desktop, Optiplex, Call Centers, Microsoft Exchange, Service Delivery, Technical Support, Windows, Windows 7, Wireless, Management
Education
Westwood College - Denver North 2007 — 2008
Web Design
Art Institute of Colorado 1990 — 1992
Associate of Science (A.S.), Graphic Design
Molly Maid Corporate USA July 2015 - Present
Microsoft January 2014 - April 2015
American Cancer Research Center September 2012 - December 2013
Eddie Bauer October 2010 - August 2012
Pendum Inc. December 2007 - August 2010
Applebee's February 2000 - September 2007
Skills
Writing Skills, English grammar, Proofreading, Typing, WordPerfect, Google Docs, Creative Problem Solving, Creative Writing, Data Entry, Telephone Skills, Facebook, Critical Thinking, Customer Service, Sales, Leadership, Training, Management, Team Building
Education
St. Petersburg College 1991 — 1993
Associate's Degree, Communication and Media Studies, 3.78
Eckerd College 1988 — 1991
Bachelor's degree, Communications
St petersburg Catholic High School 1986 — 1988
Honors diploma, Advanced Classes
CareerBuilder.com April 2013 - Present
CareerBuilder.com September 2010 - March 2013
CareerBuilder.com October 2008 - September 2010
Pendum, Inc. May 2007 - August 2008
Skills
Recruiting, Sales, Leadership, Cold Calling, Salesforce.com, Strategy, Sales Management, Sales Process, Account Management, B2B, Management, Talent Management, New Business Development, Team Leadership, Direct Sales, Sales Presentations, Online Advertising, Training, Marketing Strategy, Talent Acquisition, Solution Selling, Team Management, Team Building, SaaS, Software Sales, Software Sales...
Education
Northern Illinois University 2003 — 2008
Bachelors, Business Administration
Burroughs, Inc. May 2014 - Present
Pendum, Inc. January 2013 - April 2014
Home Instead Senior Care November 2012 - December 2012
PrimeSource Healthcare Systems January 2012 - October 2012
PrimeSource Healthcare Systems June 2011 - December 2011
PrimeSource Healthcare Systems September 2008 - June 2011
Education
Eastern Illinois University 2004 — 2008
Bachelor of Arts (B.A.), Theater Performance & Stage Design: Minor Concentration: Business Administration
comfort care visitation agency February 2014 - Present
Family Services NorthWest March 2013 - February 2014
Pinkerton Government Services June 2011 - March 2013
Pendum, Inc. August 2010 - May 2011
Skills
Security, Loss Prevention, Security Clearance, Data Entry, Customer Service, First Aid
Education
American InterContinental University 2008 — 2010
Bachelor's degree, Criminal Justice and Corrections
Everest college ontario ca 2005 — 2007
Associate of Science (A.S.), Criminal Justice and Corrections
Geometric Results Inc. August 2014 - Present
Lush Wine Mix May 2013 - Present
The Point Athletic Club October 2013 - Present
IQNavigator May 2012 - Present
IQ Navigator February 2011 - May 2012
Pendum, Inc. April 2010 - February 2011
Colorado Christian University November 2009 - April 2010
Rachel's Challenge August 2009 - October 2009
Colorado Christian University January 2009 - August 2009
Colorado Christian University May 2007 - May 2008
Skills
Event Planning, Customer Service, Marketing, Budgets, Project Management, CRM, Strategy, Management, Program Management, Time Management, Coaching, Analysis
Education
Colorado Christian University 2005 — 2009
Bachelors, Business
Waste Management 2013 - 2015
Garda Cash Logistics 2010 - 2013
Loomis 2008 - 2010
Pendum, Inc. 2005 - 2007
Pendum LLC 2003 - 2005
Brink’s 1998 - 2003
Brink’s 1997 - 1998
Education
Northern Illinois University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
GE Aviation Center 2011 — 2011
Lean Six Sigma – Green Belt
California State University-Dominguez Hills 1991 — 1995
BA, Sociology
The UPS Store May 2014 - Present
Frederic Printing January 2013 - February 2014
ProBuild February 2011 - September 2012
AIMCO, Inc November 2008 - October 2009
Pendum, Inc. April 2007 - April 2008
Larson Distributing Company, Inc. November 2004 - March 2007
CIBER, Inc. February 2003 - January 2004
Skills
Accounts Payable, Customer Service, Accounting, Tax, Outlook, Microsoft Excel, Process Improvement, PowerPoint, Team Building, Employee Relations, Strategic Planning, Accounts Receivable, Contract Management, Business Analysis, Project Management, QuickBooks, Account Reconciliation, General Ledger, Journal Entries, Budgets
Education
University of Phoenix 2001 — 2003
Bachelor of Applied Science (BASc), Business Accounting
Sanford Brown School of Business 1990 — 1992
CERTIFICATE, BUSSINESS ACCOUNTING
Experlog 2013 - Present
Independent Consultant 2011 - 2013
QAD, Inc 2008 - 2011
Pendum, Inc. 2010 - 2010
RSM McGladrey 2006 - 2008
Business Systems & Supply Chain Consulting 2001 - 2005
DIGI INTERNATIONAL, INC 1999 - 2001
GRANT THORNTON LLP 1998 - 1999
DONALDSON COMPANY 1995 - 1997
MDT DIAGNOSTIC COMPANY 1990 - 1993
Skills
APICS, ERP, Baan ERP, Microsoft SQL Server, Business Analysis, Supply Chain, Manufacturing, Business Process, ERP Software, Supply Chain Management, Great Plains Software, CPIM, Business Process...
Education
Northwestern University 1986 — 1990
BSIE, Industrial Engineering
Parts Town June 2015 - Present
Parts Town June 2013 - June 2015
Pendum, Inc. August 2012 - June 2013
Advanced Insurance Management 2012 - April 2013
Navistar Inc March 2010 - April 2012
Oak Park Healthcare Center August 2009 - April 2010
Creative Talent Source September 2008 - December 2008
YRC Logistics September 2005 - September 2008
Great Lakes Boating Magazine January 2003 - April 2005
Skills
Newsletters, Customer Service, Editing, Marketing, Copywriting, Email Marketing, Microsoft Office, Proofreading, Outlook, Advertising, Time Management, Blogging, News Writing, Microsoft Excel, QAD, Journalism, MRP, Freight, Logistics, Microsoft Word, PowerPoint, Distribution Center..., Web Content, Excel, Receiving, Syspro, Pricing
Education
Columbia College Chicago 2002 — 2004
B.A., Journalism
Triton College 1999 — 2001
B.A., Communications
State Employee's Credit Union March 2012 - Present
Pendum, Inc February 2008 - October 2010
TownePlace Suites by Marriott November 2007 - February 2008
Four Oaks Bank & Trust Company, Inc July 1998 - September 2004
Skills
PowerPoint, Microsoft Excel, Banking, Customer Service, Loans, Credit Analysis, Licensed Life & Health..., Licensed Property &..., Licensed..., NMLS Licensed, Microsoft Office, Type 65 WPM, Account Reconciliation, Customer Satisfaction, Data Entry, Outlook, Microsoft Word, Teamwork, Time Management, Administrative..., Event Planning, Loan Servicing
Education
University of Phoenix 2009 — 2011
Masters, Administration of Justice and Security
University of Phoenix 2007 — 2009
Bachelors, Finance, Business Administration
Western International University (subsidiary of University of Phoenix) 2005 — 2006
Associates of Arts, Business
Bell ATM Service, Inc. August 2012 - Present
Pendum LLC August 2011 - August 2012
Pendum, Inc. February 2009 - July 2011
Wells Fargo September 2006 - February 2009
Skills
Transportation, Inventory Management, Supply Chain, Customer Satisfaction, Banking, Risk Management, Payments, Customer Service, Supply Chain Management, Logistics, Claims Research, Claims Resolution, Claims Investigations, Operations Management, General Awesomeness, Management
Education
Community College of Aurora
Business and Accounting, Currently Attending
Thillens January 2011 - Present
Pendum, Inc. 2003 - 2010
Education
University of Illinois at Urbana-Champaign
Freelance December 2010 - Present
Freelance / Web and Graphic Design Services January 2010 - Present
Cook Security Group Inc April 2011 - June 2015
Pendum, Inc. November 2001 - 2008
Skills
Wordpress, Web Design, Painting, Photoshop, Craft, Drawing, Microsoft Excel, Dreamweaver, Weebly, InDesign, Pro Tools, HTML, CSS, Image Manipulation, Brochures, Customer Service, Flash, Graphic Design, Layout, Microsoft Office, PowerPoint, Project Management, Typing, User Experience, Video Production, Video Editing, Writing, WordPress, JavaScript, Adobe Creative Suite, Graphics, Social Networking, Mac, Blogging, Flash Animation
Education
The Art Institute of Portland 2005 — 2010
Associates, Interactive Media Design
Portland Community College 1991 — 1992
Business, Art
Loomis June 2011 - Present
Pendum, Inc. December 2003 - May 2011
City of Fullerton April 1997 - March 2004
Brinks Inc. August 2002 - November 2003
Brinks Inc. September 2001 - August 2002
Brinks Incorporated April 2000 - September 2001
United States Marine Corps Reserves January 1991 - January 1999
Skills
Operations Management, Leadership, Process Improvement
Education
California State University-Fullerton, Mihaylo College of Business and Economics 2003 — 2008
BA, Finance
The Brink's Company September 2008 - Present
Pendum, Inc. October 2006 - July 2008
The Brink's Company January 2006 - October 2006
Loomis August 2004 - January 2006
Education
Rutgers University-New Brunswick 1994 — 1996
Criminal Justice
Servpro DRS January 2015 - Present
Internal Security Associates, LLC November 2013 - December 2014
Town of Littleton July 2012 - March 2013
Charles River Laboratories August 2008 - July 2012
Airde Investigators Group March 2008 - July 2008
Pendum, Inc. July 2006 - March 2008
Ashby Police Department March 2005 - October 2006
Groton Police Department January 2003 - November 2005
Skills
Surveillance, CCTV, Emergency Management, Investigation, Personal Protection, Security+, Background Checks, Physical Security, Corporate Security, Security Management, Supervisory Skills, Access Control, Security Operations, Security Training, Executive Protection, Firearms, Alarms, Protection, Operations Management, First Responder, Firefighting, EMT, Police, Alarm Systems, Enforcement, Security, First Aid, Private Investigations, Crisis Management, Homeland Security, Criminal Justice, Law Enforcement..., Patrol, Intelligence Analysis, Federal Law Enforcement, Crime Prevention, Public Safety, Criminal Investigations, Counterterrorism, Interrogation, Tactics, Emergency Services, Policy, Security Audits, Evidence, Risk Assessment, NIMS, Training, Counterintelligence, Internal Investigations
Education
Fitchburg State University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business
Mount Wachusett Community College 2011 — 2013
Associate's degree, Business Administration and Management, General, 3.5
NCR Corporation June 2012 - Present
FTSI, Inc. August 2010 - August 2012
Pendum LLC June 2009 - January 2011
Pendum, Inc. August 2004 - June 2009
IP Axess 1999 - 2001
Skills
Management, Leadership, B2B, Sales, Marketing, Product Development, Strategic Planning, Account Management, Solution Selling, Salesforce.com, Sales Management, New Business Development
Education
City University of New York City College
Bachelor of Arts (BA), Communications
Microsoft MCSE Certified Professional Program
Windows NT
Taylor Business Institute
Computer Programming
lavida March 2011 - Present
LaVida Massage March 2011 - December 2011
Redbox August 2008 - May 2011
Pendum, Inc. August 2007 - May 2008
Willowbrook Ford March 2007 - May 2007
Matteson Imports January 2007 - March 2007
Education
Cortiva Institute 2011 — 2012
License, Massage Therapy
Joliet Junior College
Nursing
Slalom Consulting January 2014 - Present
Slalom Consulting September 2011 - December 2013
Pendum, Inc. 2010 - September 2011
Pendum, Inc. March 2010 - October 2010
Avaya October 2009 - March 2010
Avaya October 2007 - October 2009
Avaya, Inc June 2006 - October 2007
Avaya, Inc May 2004 - May 2006
Women's Clothing Buyer July 1999 - February 2004
Echostar Communications Corporation January 2003 - May 2003
Skills
Projects, Six Sigma, Change Management, Operations Management, Data Analysis, Business Process..., Continuous Improvement, Lean Operations, Performance Metrics, Cross-functional Team..., Co-Active Coaching, Management, Operational Excellence, Supply Chain, Vendor Management, Process Improvement, Business Analysis, P&L Management, Supply Chain Management, Training, Business Planning, Analysis, Lean Manufacturing, Business Process..., Analytics, Management Consulting, Strategy, Business Transformation, CRM, Leadership, Governance, Human Resources, Business Intelligence, Process Engineering
Education
Leeds School of Business @ University of Colorado 1998 — 2002
B.S, Business Operations Management; International Business Application
University of Colorado at Boulder - Leeds School of Business 1998 — 2002
Business Administration, Management and Operations
ProBuild March 2015 - Present
ProBuild Holdings January 2012 - Present
ProBuild Holdings March 2010 - February 2012
Pendum, Inc. December 2009 - March 2010
Bellco Credit Union September 2009 - October 2009
Hands-On Labs, Inc. (LabPaq.com) September 2008 - May 2009
Aerotek December 2004 - August 2008
Mentor 4 December 2004 - September 2005
Skills
Process Improvement, Forecasting, Finance, Pricing, Budgets, Logistics, Customer Service, Leadership
Education
Syracuse University - Martin J. Whitman School of Management 2000 — 2004
Bachelor, Finance, Marketing
Outerwall 2012 - Present
Redbox 2012 - Present
Redbox Tickets™ 2013 - 2013
Redbox 2007 - 2012
Pendum, Inc. 2006 - 2007
Bates & Carey, LLP 2003 - 2006
Frederick W. Stein, Ltd. 1997 - 2002
Bates, Meckler, Bulger & Tilson / Pope & John, Ltd. 1992 - 1997
Chief Judge William O. Bertelsman 1991 - 1992
St. Paul Fire & Marine Insurance Co. 1986 - 1988
Skills
Litigation, Licensing, Intellectual Property, Commercial Litigation, Strategy, Leadership, Corporate Law, Contract Negotiation, Employment Law, Litigation Management, Legal Advice, Legal Research, Civil Litigation, Legal Writing, Negotiation, Cyberlaw, Human Resources, Software Licensing, Mergers, Contract Management, Marketing, Venture Capital, Legal Assistance, New Media, Retail, Mediation, Arbitration, Copyright Law, Entertainment Law, Trademarks, Public Speaking, Westlaw, Insurance, Corporate Governance, Securities Regulation, Real Estate, Start-ups, Product Liability, Patents, Trade Secrets, Risk Management, Privacy Law, Legal Compliance, Mergers, Mergers & Acquisitions
Education
Northwestern University - Kellogg School of Management 2010 — 2010
Finance for Executives/Executive Education Program
Chicago-Kent College of Law, Illinois Institute of Technology 1988 — 1991
J.D., Law
St. John's University 1982 — 1986
B.S., Government
National Association of Corporate Directors 2013 — 2013
How to Become a Director
Insurance Institute of America 1986 — 1987
Certificate of General Insurance
Fenwick H.S. 1978 — 1982
Specialized Loan Servicing May 2011 - Present
Pendum, Inc. October 2009 - May 2011
Flatiron Financial Services May 2007 - July 2009
Peak5 May 2007 - July 2009
Ultimate Electronics July 2006 - May 2007
Centrix Financial, LLC January 2002 - July 2006
Frontline Group September 2000 - October 2001
ACT Teleconferencing Services, Inc. July 1998 - August 2000
Affinity Group February 1992 - July 1998
Metromedia Hotelnet (Chernow) September 1989 - December 1991
Education
Metropolitan State University of Denver 1981 — 1986
BSEET
Regis High School 1977 — 1981
TeleTech February 2012 - March 2013
Great-West Life December 2007 - September 2009
Pendum Inc July 2007 - November 2007
EW PARTNERS May 2007 - July 2007
JANUS November 2006 - April 2007
Skills
GAAP
Education
University of Madras 2000 — 2002
MBA, FINANCE AND SYSTEMS
University of Madras 1997 — 2000
B.COM, ACCOUNTING
Pendum, Inc. August 2007 - April 2008
Pullman-Moscow Regional Airport January 2007 - May 2007
BSA June 2006 - August 2006
Boy Scouts of America June 2006 - August 2006
Loomis June 2002 - August 2005
Education
University of Idaho 2005 — 2007
B.A., History
Boise State University 2002 — 2005
Spanish, General Studies
Idaho State University 1999 — 1999
General
110 Consulting February 2015 - Present
TokuSaku Consulting December 2012 - January 2015
Carl L. Knox, DDS, PLLC August 2012 - December 2012
Sound Family Medicine August 2011 - July 2012
Sound Family Medicine July 2011 - August 2011
Sound Family Medicine May 2010 - July 2011
RHYNO Networks August 2009 - January 2010
Advanced Toolware October 2008 - July 2009
Pendum, Inc. December 2007 - September 2008
Robert Half International May 2006 - December 2007
Skills
Strategic Planning, Sales, Personnel Management, Customer Service, Process Improvement, Training, Vendor Management, Team Building, Program Management, Healthcare, Financial Analysis, Team Leadership, Project Management, Microsoft Office, Operations Management, Building Relationships, Marketing
Education
University of Denver 2001 — 2007
B.A., Biology
University of Denver - Daniels College of Business 2001 — 2007
M.B.A., General Business
5280 Solutions May 2011 - Present
Pendum, Inc. September 2010 - May 2011
MDC Holdings, Inc. February 2002 - September 2010
Skills
JavaScript, Software Development, Agile Methodologies, IIS, Java, Microsoft SQL Server, Databases, XML, Scrum, TFS, Oracle, T-SQL, C#, Business Analysis, SQL, SDLC, Requirements Analysis, Integration, Testing, SharePoint, Software Project..., Visual Studio, .NET
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Computer Software Engineering
NCR January 2009 - Present
Pendum, Inc November 1999 - December 2008
ICL Fujitsu February 1997 - October 1999
Tidel Engineering August 1990 - February 1997
Skills
ATM, Banking, Payments, Account Management, Debit Cards, Sales Management, Strategic Planning, Vendor Management, New Business Development, Operations Management, Contract Negotiation, Process Improvement, Payment Systems, Product Management, Payment Card Processing, POS, Marketing, Management, Sales, Outsourcing, Strategic Partnerships, Executive Management, Call Centers, Cross-functional Team..., CRM, Sales Process, ATM networks, P&L Management, Risk Management, Leadership, Sales Operations, Solution Selling, Direct Sales, Relationship Management, Business Development, Salesforce.com, Customer Satisfaction, Strategy, Selling, Electronic Payments, Professional Services, SaaS
Education
The University of Texas at San Antonio 1983 — 1987
BBA, Business Management
Lovett Consulting January 2008 - Present
Pendum, Inc. February 2007 - December 2007
Arrow Cargo June 2005 - February 2007
United Fixtures Company 2003 - 2005
Evenflo 1997 - 2003
Gerry Baby Products 1981 - 1997
Education
University of Colorado Boulder - Leeds School of Business 1968 — 1972
Life Fitness September 2013 - Present
Pendum, Inc. July 2012 - June 2013
FMBC 2010 - 2013
Newark element14 February 2005 - December 2011
Newark element14 August 2004 - February 2005
Newark/element14 June 2003 - September 2004
Newark Electronics 1999 - June 2003
Qualex Inc January 1997 - February 1999
ScottForesman Publishers January 1995 - January 1997
Skills
Management, Sales Operations, Electronics, Key Account Management, Forecasting, Account Management, Process Improvement, Product Marketing, Product Management, Customer Experience, Purchasing, Direct Sales, Customer Service, B2B, Contract Negotiation, Program Management, Leadership, CRM, Call Centers, Customer Satisfaction, Negotiation, Business Analysis, Training, Cross-functional Team..., E-commerce, Sales, Salesforce.com, Business Process
Education
Governors State University 2012 — 2013
In Progress, Business Management & Public Administration
City Colleges of Chicago-Olive-Harvey College 1983 — 1985
A.A.S., Accounting
Whitney Young Magnet HS
RCM Industries Inc. April 2011 - Present
JTS January 1998 - January 2014
AT&T July 2009 - April 2011
Pendum, Inc. April 2007 - May 2009
Independent Contractor August 2004 - April 2007
Argent Mortgage June 2002 - July 2004
MHS 1999 - 2001
Skills
Networking, LAN-WAN, Security, Active Directory, Network Security, Network Administration, Cisco Technologies, VoIP, Troubleshooting, Management, Account Management, Project Management, Information Technology, Technical Support, Microsoft Exchange, Microsoft Technologies, Database Administration, Help Desk Support, IT as a Service, Switches, VMware, Website Development, SEO, HP, Network Engineering, TCP/IP, Cloud Computing, Strategic Planning, Process Improvement, System Administration, Integration, Virtualization, Disaster Recovery, Hardware, Servers, Training, Customer Service, Vendor Management, IT Management, Computer Hardware, Telecommunications, Data Center, Business Analysis, Leadership, ERP, ERP Implementations, ERP Software, EDI, Manufacturing, Lean Manufacturing
Education
DeVry University
Electrical, Electronics and Communications Engineering
Pendum LLC February 2014 - Present
Pendum, Inc. August 2011 - Present
Pendum, Inc. February 2011 - August 2011
TIAA-CREF February 2010 - December 2010
Old Mutual Capital November 2006 - January 2010
Janus Capital Group December 1999 - November 2006
Janus Capital Group 1999 - 2002
Skills
Financial Reporting, Accounting, Vendor Management, Excel, Budgeting, Analysis, Customer Relations, Business Analysis, Process Improvement, Word, Series 7, Documentation, Investments, Problem Solving, Microsoft Office, Customer Service, Auditing, PowerPoint, Forecasting, Mutual Funds, Planning, Spreadsheets, Access, Outlook, Financial Modeling, Securities, Data Analysis, Inventory Management, Project Planning, Budgets, Risk Management, Financial Analysis, Strategic Planning, Operations Management, Supply Chain, Banking, Microsoft Excel, Corporate Finance
Education
Regis University 1995 — 2002
MBA, Finance & Accounting
University of Wisconsin-Eau Claire 1987 — 1992
MS, Psychology
CIBER, Inc. June 2011 - Present
CIBER Inc April 2008 - July 2011
Pendum, Inc. October 2007 - April 2008
First Data Corporation April 2007 - October 2007
Simpson Housing, LLLP 2005 - 2007
Skills
Financial Analysis, Financial Modeling, Financial Planning, Strategic Financial..., Financial Management, Forecasting, Finance, Microsoft Excel, Management Consulting, Budgets, Accounting, General Ledger, Cost Accounting, Financial Reporting, Analysis, Cash Flow, Internal Controls, PowerPoint, Variance Analysis, Microsoft Word, Managerial Finance, Project Accounting, Budgeting, Cost, Excel, Internal Audit, Planning, Word, Microsoft Office, Cash Management, Compliance, Financial Accounting, Consolidation, PeopleSoft, Strategic Planning, Financial Statements
Education
Regis University 2011 — 2013
Master of Business Administration (M.B.A.), Accounting and Finance
Metropolitan State University of Denver 2001 — 2005
BS, Finance
tw telecom, inc. January 2010 - Present
Experience Factor January 2010 - April 2011
Pendum, Inc. February 2004 - December 2009
GE Access 1996 - 2003
Integration Alliance 1998 - 2000
Intelligent Electronics 1993 - 1997
Education
Cottey College 1987 — 1989
AA
Colorado State University
DIRECTV December 2010 - Present
Pendum, Inc. July 2009 - January 2011
Mastec September 2007 - July 2009
Echostar November 1996 - September 2007
Skills
Vendor Management, Process Improvement, Cross-functional Team..., Team Building, Program Management, Team Leadership, Telecommunications, Customer Satisfaction, Leadership, Call Centers
Education
University of New Hampshire 1982 — 1986
Bachelor of Arts, Public Communication, Communication, General
SchoolsFirst Federal Credit Union April 2014 - Present
N/A May 1996 - Present
SchoolsFirst Federal Credit Union August 2011 - April 2014
SchoolsFirst Federal Credit Union December 2004 - August 2011
Pendum, Inc. June 2003 - December 2004
Wescom Credit Union April 2000 - October 2000
Wescom Credit Union October 1999 - April 2000
Boeing March 1999 - September 1999
OfficeMax March 1996 - May 1998
Skills
Strategic Planning, Analysis, PowerPoint, Mac OS X, Microsoft Office, Vendor Management, Disaster Recovery, Project Management, Process Improvement, Access, Help Desk Support, Troubleshooting, Visio, Windows, Outlook, System Administration, OS X, Computer Security, Active Directory, Networking, Customer Service, Software Documentation
Education
St. John Bosco High School 1990 — 1994
Diploma
Punahou School 1981 — 1988
Fastaff Travel Nursing April 2010 - Present
US Nursing April 2010 - Present
Pendum, Inc. December 2008 - October 2010
RE/MAX International April 1996 - September 2008
Flanagan Ready Mix 1994 - 1996
Deloitte & Touche 1986 - 1990
Skills
Real Estate, Investor Relations, Accounts Payable, Cash Management, Financial Analysis, Mergers, Finance, Restructuring, Accounts Receivable, Managerial Finance, Management, Revenue Recognition, Leadership, Strategic Financial..., CPA, Accounting, Analysis, Internal Controls, Mergers & Acquisitions, Cost Accounting, Executive Management, Auditing, Budgets, Strategic Planning, Operations Management, General Ledger, SEC filings, Forecasting, Change Management, Strategy, Business Planning, Sarbanes-Oxley Act, Due Diligence, Financial Reporting, Income Statement
Education
University of Colorado at Denver 1994 — 1996
M.B.A in Business Administration, Accounting and Finance
Colorado State University 1982 — 1985
B.S. in Business Adminstration, Accounting
Votorantim Cimentos North America July 2010 - Present
Cornell Companies January 2009 - October 2009
Pendum, Inc. June 2003 - October 2008
Borders Books July 2001 - June 2003
GeneralSearch.com July 2000 - January 2001
Skills
Active Directory, Troubleshooting, Process Improvement, Windows Server, Windows, Microsoft Exchange, VMware, Security, Microsoft Office, Windows 7, Microsoft SQL Server, SQL, Servers, System Administration, Computer Hardware, Networking, TCP/IP
Education
Northern Illinois University 1996 — 2000
BS, Computer Science
Waubonsie Valley High School 1992 — 1996
TransCanada May 2012 - Present
BostonCoach October 2008 - April 2012
Dietrich Metal Framing April 2007 - October 2008
Schneider Electric February 2003 - January 2007
Pendum, Inc. 2007 - 2007
Skills
HRIS, Employee Relations, Benefits Administration, HR Policies, Performance Management, Talent Acquisition, Employee Benefits, Change Management, Recruiting, HR Consulting
Education
University of Illinois at Chicago 1998 — 2000
Joliet Junior College
Lewis University
MBA
TED Conferences May 2014 - Present
TED Conferences September 2013 - May 2014
Freelance January 2008 - May 2014
Freelance April 2013 - September 2013
Rocket Science Consulting August 2012 - February 2013
Apple Retail October 2009 - August 2012
Pendum, Inc. January 2009 - May 2009
Robert Half Management Resources September 2008 - January 2009
University of Colorado April 2006 - September 2008
Skills
Microsoft Office, Mac, iWork, Social Media, Customer Support, Mac OS X, Marketing Strategy, People Skills, Product Development, OS X, Training, iPhone, Social Networking, Computer Hardware, Troubleshooting, iLife, Microsoft Word, Windows, Web Design, Management, Creative Direction, CSS, Marketing, Adobe Creative Suite, Mac OS, Graphic Design, Photoshop, User Experience, Networking, WordPress, Mac OS X Server, Strategic Partnerships, InDesign, Illustrator
Education
University of Colorado at Boulder 2004 — 2008
BEnvd, Design Studies
Pendum Inc
Skills
Customer Service, Process Improvement, Operations Management, Budgets, Team Building, Vendor Management, Customer Satisfaction, Cash Management, Call Centers, Relationship Management, Account Management, ATM networks, Banking, Strategic Planning, Logistics, Business Process..., Payments, Management, Leadership, P&L Management, Change Management, Team Leadership, Income Statement, Forecasting, Risk Management, Cross-functional Team..., CRM, Supply Chain Management, Contract Negotiation, Business Development, Sales Operations, New Business Development, Product Management, Inventory Management, P&L, Sales Management, Transportation
Education
Colorado State University 1975 — 1979
Marketing
Loomis September 2010 - Present
Brinks Inc. 2007 - September 2010
Pendum, Inc. 1996 - 2007
US Bank Systems 1986 - 1996
Skills
Account Management, Team Building, Strategic Planning, Relationship Management, CRM, Leadership, Management, Training, Quality Management, Operations Management, Process Improvement, Customer Satisfaction, Income Statement, New Business Development, Sales Management, Change Management, Customer Service, Program Management, Business Planning, Human Resources, Logistics, Executive Management, Business Strategy, Vendor Management, Customer Retention, Forecasting, Transportation, Mergers & Acquisitions, Cross-functional Team..., Team Leadership, Supply Chain Management, P&L Management, Sales Operations, Product Development, Strategy, Contract Negotiation, Competitive Analysis, Negotiation, Business Process, Pricing, Budgets, Business Development, Coaching, Solution Selling, Sales Process, Sales, Direct Sales, Business Process..., Supply Chain, Key Account Management
Education
Arizona State University 1976 — 1980
MS, Criminal Justice/Sociology
Warner Robins HS 1964 — 1969
Waitressing 2014 - Present
American income life insurance 2015 - July 2015
DFAS June 2007 - July 2014
Pendum, Inc. December 2004 - May 2007
Save A Lot June 2002 - April 2007
Skills
Cost Accounting, Accounting, Financial Reporting, Sales & Use Tax, Accounts Payable, PeopleSoft, Account Reconciliation, Accounts Receivable, GAAP, General Ledger, Budget Process, Accruals, Balance, Financial Statements, Managerial Finance, Microsoft Office, Microsoft Excel, Auditing, Microsoft Word, Analysis, Training, Customer Service, Leadership
Education
Ohio Business College-Sheffield 2012 — 2013
Associate's degree, Computer and Information Sciences and Support Services
Ohio Business College-Sheffield 2005 — 2006
Associate's degree, Accounting
Ohio Business College-Sheffield 2002 — 2004
Associate's degree, Business Administration and Management, General
IQNavigator February 2012 - Present
Pendum, Inc. January 2009 - November 2011
LodgeNet Interactive Corporation February 2001 - July 2008
QWEST COMMUNICATIONS CORP October 1985 - September 2000
Skills
Microsoft Office 2007, Data Analysis, Troubleshooting, Research, Administration, Telecommunications, Teamwork, Data Management, Process Improvement, System Administration, Management, Databases, Microsoft Office
Education
Regis University
Bachelor of Science, Business Administration: Management
CareSource Management Group January 2013 - Present
Pendum, Inc October 2006 - April 2011
NCR/First line Solutions October 2000 - January 2005
Skills
Troubleshooting, Software Documentation, Access, Windows 7, Microsoft Office, Customer Service, Call Center, Quality Assurance, Process Improvement, Customer Satisfaction, Microsoft Excel, Windows, 10 Key, Oracle, Goal-driven leader, Training, Outlook, Coaching, Volleyball, Analysis, Social Media, SharePoint, PowerPoint, Call Centers, Leadership, Team Building
Education
Ohio Medical Career Center 2012 — 2012
medical billing and coding certification, billing and coding
Grace College and Seminary 1983 — 1985
Medical Staffing Network 2007 - 2008
Pendum, Inc. 2005 - 2007
Education
Iowa State University - College of Business 2000 — 2005
BA, Business, Psychology
Iowa State University - College of Business 2000 — 2005
BA, Business, Psychology
US Army April 2010 - Present
Lakeshore Staffing October 2009 - April 2010
Pendum, Inc. January 2008 - March 2009
Comcast Cable 2009 - 2009
Payroll 1 December 2003 - January 2007
Skills
Employee Relations, Human Resources, HRIS, Benefits Administration, Leadership, Leadership Development, Recruiting, Performance Management
Education
Grand Valley State University 2003 — 2007
Marketing, Management, Accounting, and Finance
Northwestern Mutual July 2014 - Present
Indian Community School August 2012 - Present
Milwakee Health Services, Inc. June 2007 - Present
Pendum, Inc. June 2004 - June 2007
Skills
Servers, Windows Server, Disaster Recovery, Windows, Active Directory, Help Desk Support, Information Technology, Management, Networking, Security, Technical Support
Education
Ashford University 2009 — 2013
Business Information Systems, Information Technology
College of Menominee Nation 2004 — 2006
Computer Science, Computer Science
University of Wisconsin-Milwaukee
None, None
ARB of Louisiana June 2015 - Present
Dupre's Towing, LLC October 2014 - Present
Centurion Auto Recovery And Collections November 2013 - October 2014
Keefe Commissary Network November 2010 - January 2014
Pendum, Inc. July 2010 - August 2010
Jacob Dupre October 2009 - May 2010
NCO Group February 2008 - August 2009
United States Marine Corps March 2005 - March 2008
Skills
Troubleshooting, Operations Management, Call Center, Team Building, Management, Process Improvement, Customer Satisfaction, Security, Coaching, Software Documentation, Account Management, Training, System Administration, Call Centers, Vendor Management, Networking, Human Resources, Change Management, Analysis, Program Management, Sales, Time Management, Customer Service, Team Leadership
Education
American InterContinental University 2008 — 2009
Associate of Arts, Business Administration
high school
NCR Corporation February 2013 - Present
Pendum, Inc. February 2011 - August 2012
Pendum, Inc. June 2006 - May 2009
Cardtronics February 2005 - May 2006
Skills
Analysis, Customer Service, ATM networks, Vendor Management, Banking, Relationship Management, Operations Management, Sales, Account Management, Call Centers, Management, Customer Satisfaction, Telecommunications, Strategic Planning, Team Leadership
Education
Texas A&M University 2001 — 2004
Bachelor of Science, Agricultural Development
Pendum, Inc. March 1999 - June 2015
ITT Industries Aerospace/Communications Division March 1998 - March 1999
United States Air Force May 1994 - August 1998
Skills
Customer Service, Management, Troubleshooting, Team Leadership, Process Improvement, Microsoft Office, Operations Management, Project Management, Vendor Management, Security
Education
University of Louisville - J.B. Speed School of Engineering, Bioengineering Department 2000 — 2006
Electrical and Electronics Engineering
Community College of the Air Force 1990 — 1998
University Of Louisville Speed School of Engineering, Electrical/Electronics Maintenance and Repair Technology
Pendum, Inc. February 2008 - December 2009
US Navy September 2000 - September 2006
Winn Dixie Stores June 1999 - September 2000
Education
Texas A&M University 2009 — 2013
Blinn College 2007 — 2009
DeVry University December 2007 - Present
Verizon Wireless October 2006 - December 2007
Pendum, Inc. 2006 - 2007
Skills
Microsoft Word, PowerPoint, Software Documentation, Access, Windows, Customer Retention, Networking
Education
Chicago State University
Biology, General
Pendum, Inc. December 2007 - May 2009
Display Works January 2007 - August 2007
Education
Cal Poly Pomona 1988 — 1994
Bachelors degree, Business Administration
Pendum, Inc. February 2010 - Present
Education
New Mexico Highlands University 1997 — 2000
AA, Electo Mech
Moneris Solutions January 2008 - Present
Pendum, Inc. 2006 - 2008
EFMARK February 2000 - 2006
Skills
Merchant Services, Payment Card Processing, Debit Cards, Payments, Electronic Payments, Payment Gateways, Relationship Management, Credit Cards, Acquiring, Payment Systems, E-payments, Gift Cards, Banking
Education
Hoffman Estates 1982 — 1986
Harper College
State of Colorado May 2014 - Present
Kaiser Permanente July 2013 - December 2013
Catholic Health Initiatives July 2011 - December 2012
Blackbaud Inc December 2007 - April 2010
Pendum Inc May 2007 - September 2007
ADT Security Company May 2000 - May 2007
Support Net November 1999 - April 2000
Korea August 1999 - November 1999
Skills
Languages, Spanish, Urdu, Arabic,..., Software Documentation, Payroll, SQL, Management, Access, Enterprise Software, Troubleshooting, Security, Business Process
Education
Indiana University 1988 — 1996
BA, English
Indiana University Bloomington 1988 — 1996
BA, English
Loomis May 2011 - Present
Pendum, Inc. April 2006 - May 2011
Somerville Police Department July 1977 - February 2006
Skills
Security, Firearms, Security Management, Investigation, ATMs, Leadership, Background Checks, Customer Service, Risk Management, Surveillance, Enforcement, Process Improvement, Operations Management, Team Building, Training, Troubleshooting, Policy, Emergency Management, Risk Assessment
Education
Middlesex County College 1976 — 1978
South Plainfield High School 1967 — 1971
Pendum, Inc.
Skills
Vendor Management, Process Improvement, Operations Management, Call Center, Team Leadership, Call Centers, Team Building, Troubleshooting, Customer Satisfaction, Service Delivery, Banking, Security, Account Management, Management, Business Analysis, Payments, Relationship Management, ATM networks, Computer Hardware, Leadership, ATMs, Hardware, Product Management, Payment Systems, Technical Support, Payment Card Processing, Integration, Debit Cards, Software Installation, System Deployment, Electronic Payments, POS, Field Service, Credit Cards, P&L Management, Disaster Recovery
Education
Northern Illinois University 1969 — 1973
Bachelor of Science (B.S.), Electrical and Electronics Engineering
SKYDEX Technologies, Inc. November 2010 - July 2012
Pendum, Inc. September 2009 - November 2010
Apple & Eve February 2009 - June 2009
Leprino June 2005 - January 2009
Lufthansa Cargo AG 2004 - 2005
Skills
Fluent in German, Supply Chain
Education
University of Denver - Daniels College of Business 1997 — 2002
Bachelor of Science (B.S.), International Business
City of Cottonwood, Az May 2012 - Present
Pendum, Inc. October 2010 - June 2011
First Transit, Incorporated July 2009 - January 2010
First Transit, Inc. May 2007 - July 2009
First Transit, Inc. October 2005 - May 2007
Skypoint Communications March 2002 - April 2004
Alpha & Omega Consulting, Inc. May 1987 - December 2001
Skills
Transportation..., Operating Budgets, Problem Solving, Income Statement, Recruiting, Contract Management, Program Management, Organizational..., Sales Management, Start-ups, Supply Chain Management, Trucking, Teamwork, Microsoft Word, Business Strategy, Employee Training, Team Leadership, Outlook, Software Documentation, Forecasting, Accounts Payable, Leadership, System Administration, Risk Management, Customer Satisfaction, Continuous Improvement, Leadership Development, Accounting, Purchasing, Policy, Marketing, Risk Assessment, Training, Supervisory Skills, Transportation Planning, New Business Development, Vendor Management, Accounts Receivable, Time Management, Process Engineering, Office Management, Business Process..., Hiring, Procurement, Business Analysis, Safety Management..., Business Planning, Quality Assurance, Account Management, Government
Education
Comunity Transportation Association of America 2013 — 2016
Certified Community Transit Manager, Certificate
American InterContinental University 2006 — 2006
Masters, Business Administration, Project Management
American InterContinental University 2005 — 2006
Bachelors, Business Administration
American InterContinental University 2004 — 2005
Associates of Business Administration, Information Systems Management
Academy of Transit Management 2006 — 2007
Certificate of Completion, All aspects of transit management including budgets, training, safety, contracts, scheduling.
OEM Consultants, Inc. 2011 — 2012
Certificate in Lean Thinking, LEAN 101 Thinking, 3.85
PepsiCo March 2011 - Present
ITW February 2011 - 2011
Suzlon Wind Energy Corp. November 2008 - December 2010
Pendum, Inc. 2000 - 2007
Education
Eastern Illinois University 2001 — 2005
BA
Enjoy Life Natural Brands, LLC March 2015 - Present
Pendum, Inc. February 2013 - March 2015
Tatum October 2012 - February 2013
Oasis Legal Finance May 2011 - October 2012
ThyssenKrupp Stainless USA June 2004 - April 2011
Skills
IFRS, QuickBooks, Financial Analysis, Consolidated Financial..., Monthly Close, Accounting Research, Monthly Close Process, Sales & Use Tax, Hyperion HFM, JD Edwards, US GAAP reporting, Microsoft Dynamics GP, SAP Implementation, SAP ERP, CPA, Financial Reporting, Financial Statements, Forecasting, GAAP, Great Plains Software
Education
Carroll College
Bachelors, Accounting, with CPA Emphasis, GPA 3.7/4.0
SECU July 2015 - Present
SECU November 2013 - July 2015
SECU July 2011 - November 2013
Pendum, Inc. September 2008 - June 2011
State Employees' Credit Union June 2000 - August 2008
Skills
Banking, Customer Satisfaction, Process Improvement, Cash Management, Vendor Management, Customer Service, Account Management, Sales, Call Centers, Operations Management
Education
Campbell University 1996 — 2000
BBA, Business Administration
Arrow Electronics May 2013 - Present
Dish Network November 2012 - May 2013
Dish Network February 2011 - November 2012
Pendum, Inc. July 2007 - July 2010
Skills
Auditing, Operations Management, Accounts Receivable, Account Reconciliation, Variance Analysis, Analysis, Inventory Management, Business Process..., Outlook, Management, Income Statement, Leadership, Team Building, Internal Controls, Team Leadership
Education
Fredrick Taylor University 1993 — 1997
BBA, Accounting
County College of Morris 1988 — 1992
Associates, Business administration
Cook Security Group Inc November 2012 - Present
Pendum, Inc. December 2007 - October 2012
Discount Computers December 2006 - December 2007
Mossor Computers May 2004 - December 2006
Skills
2 years of CISCO..., Copper wiring and fiber..., Minimal Linux and..., ROP certification in..., Licensed ham radio..., Certified on NCR 56XX,..., Software Installation, Networking, Servers, Customer Service, Training, Computer Hardware, Security, Technical Support, Hardware, Software Documentation, Network Administration, Troubleshooting, Windows 7, Network Security, ATM networks, Operating Systems, Account Management, ATM Networks, Cabling
Education
Diablo Valley College 2001 — 2003
Computer engineering
Pendum, Inc. May 2005 - May 2010
TCF Bank December 1998 - March 2005
Education
Westwood College of Technology 2010 — 2012
Business Management
Far Eastern University 1996 — 1997
Mass Communication
Field-Logic January 2013 - Present
Garda Cash Logistics June 2012 - November 2012
Pendum, Inc. August 2010 - May 2011
Loomis April 1995 - October 2009
Skills
All Microsoft..., Transportation Planning, Transition Management, Process Improvement, Transportation, Project Planning, Customer Satisfaction, Logistics, Inventory Management, Management, Supply Chain Management, Operations Management, Risk Management, P, Forecasting, Supply Chain, Transportation..., Logistics Management, Security, Cash Management, Coaching, Dispatching, Payroll
Education
Mott Community College 1992 — 1993
None, Buisness Management
UTi Worldwide Inc. July 2013 - February 2014
Knowledge Universe October 2012 - April 2013
CorVel Corporation February 2012 - June 2012
Affinity Property Management - OR June 2011 - February 2012
Pendum, Inc. 2009 - 2011
Skills
Account Reconciliation, Accounting, Financial Analysis
Education
Portland State University - School of Business 2007 — 2011
BS, Accounting
Clackamas Community College
Associate of General Studies (AGS)
RSI Housing Solutions October 2012 - May 2013
Housing Options Made Easy, Inc November 2011 - April 2012
Horizon Health Services July 2011 - October 2011
Veterans Administration Medical Center August 2010 - March 2011
Pendum Inc July 2007 - September 2009
Diebold October 2008 - January 2009
AXA-Equitable January 1998 - January 2006
Skills
Troubleshooting, Case Managment, Social Services, Mental Health, Community Outreach, Customer Service, Nonprofits, Crisis Intervention, Healthcare, Group Therapy
Education
ICDC College 2013 — 2014
DIPLOMA, Alcohol and Drug Counseling, 90.95
Allied Barton, Registered New York State Security Guard 2008-2010Bryant & Stratton
A.A.S, Medical Office Management
CHI St. Luke's Health - Baylor St. Luke's Medical Center February 2011 - Present
United Healthcare August 2007 - February 2011
UT Physicians October 2008 - May 2009
Pendum, Inc. 2005 - 2007
Skills
Healthcare, Customer Service, Process Improvement, Microsoft Office, Team Building, Microsoft Excel, Microsoft Word, Project Management, PowerPoint, Strategic Planning, Employee Benefits, Call Centers, Outlook, Data Analysis, Customer Satisfaction, Administrative..., Leadership, Access, Insurance, Software Documentation, Management, Sales, Operations Management, Salesforce.com, Troubleshooting, Team Leadership, Process Scheduler, Training
Education
DeVry University-Texas 2009 — 2014
Bachelor's Degree, Technical Management/Criminal Justice
HOSTING March 2012 - November 2013
Western Union October 2007 - January 2012
Pendum, Inc. 2007 - 2007
TeleTech 2006 - 2007
TeleTech 2005 - 2006
Temple-Inland 2002 - 2005
Play by Play Toys & Novelties 1997 - 2001
Skills
Accounting, General Ledger, Accounts Receivable, Sarbanes-Oxley Act, Financial Reporting, Process Improvement, Variance Analysis, International Accounting, Account Reconciliation, Intercompany..., Fixed Assets, Microsoft Excel, Accounts Payable, Internal Controls
Education
Colorado Technical University 2007 — 2011
AAA Towmark July 2012 - December 2013
G4S Security Services July 2011 - October 2013
Pendum, Inc. May 2005 - October 2010
US Navy Reserve March 2001 - February 2007
Skills
Computer Repair, PC Repair, Laser Recharge
Education
Louisiana Delta Community College-Monroe Campus 2013 — 2015
Associate of Science (A.S.), Process Technology, 3.0
University of Louisiana at Monroe 1998 — 2000
BS, Physical Education GN, 2.451
Claymont High 1982 — 1986
Diploma, general curriculum, 2.7
Hewlett-Packard March 2015 - Present
Hewlett-Packard June 2013 - February 2015
HP Enterprise Services November 2010 - May 2013
HP Enterprise Services April 2010 - November 2010
VisionIT December 2007 - April 2010
Pendum, Inc. July 2004 - December 2007
Skills
Technical Leadership, Team Leadership, Program Management, Excel, PowerPoint, Word, Time Management, Account Management, Microsoft Excel, Microsoft Word, Troubleshooting, Process Improvement, System Administration, Software Documentation, Service Delivery, Disaster Recovery, ITIL, IT Operations, Incident Management, Windows 7, HP, Computer Hardware, SharePoint, IT Service Management, Help Desk Support, Service Desk, Windows XP, Technical Support, Active Directory, Servers, System Deployment
Education
Mott Community College 2001 — 2004
Associate's degree, Criminal Justice/Law Enforcement Administration
Northern Michigan University 2002 — 2003
Computer Science
Sprint Nextel 2008 - 2010
Pendum, Inc. December 2007 - September 2008
Nelnet September 2005 - December 2006
Skills
Technical Support, Customer Service, Customer Satisfaction, Call Centers, Dispatching, Call Center
Education
University of Phoenix 2010 — 2011
Associate's degree, Communication, General
Regency Beauty Institute-Burnsville
Cosmetology/Cosmetologist, General
Colorado Technical University July 2011 - Present
Pendum, Inc. October 2007 - March 2009
TGT Solutions - Staffing & Recruitment March 2007 - October 2007
Skills
10 Key, Typing, Answering Phones, Customer Service, Billing Systems, Invoicing, Filing, Microsoft Office, Microsoft Excel, Microsoft Word, Certified Addictions...
Education
Colorado Technical University 2011 — 2016
Bachelor's dergree, Criminal Justice Human Services
Denver Technical College 1988 — 1989
Technical Diploma, Medical Transcription
Emily Griffith Technical College 1986 — 1987
Technical Diploma, Data Entry
diebold August 2012 - Present
Pendum, Inc. January 2002 - July 2012
pendum January 2002 - July 2012
Associted Family Photography June 1989 - July 1994
PCA Corp May 1984 - June 1989
Skills
sales, management, florist, Sales, Customer Satisfaction, Management, Call Centers, Customer Retention, ATMs, ATM networks, Strategic Planning, New Business Development, Sales Management, Team Building, Customer Service, Operations Management, Team Leadership, Vendor Management, ATM Networks, Process Improvement, Account Management
Education
Mercy College 1981 — 1984
Bachelor of Science (BSc), marketing
lincoln hs
general degree
Morehouse College March 2011 - Present
zeus security January 2009 - Present
st.moritz security October 2010 - June 2012
Pendum, Inc. 2006 - 2009
Education
Triton College 1992 — 1995
Associate's degree, Criminal Justice/Police Science
Food Safty Net Services June 2013 - February 2014
F.T.S.I. 2009 - 2013
PENDUM Inc. May 2006 - August 2009
Pelco by Schneider Electric November 2005 - May 2006
Diebold Inc. March 2002 - August 2005
Bank of America April 1990 - March 2002
Skills
Maintenance & Repair
Education
Fresno City College 1985 — 1989
Associate of Science (A.S.), Electronics, 2 Year