Experience
PICS Auditing, LLC   August 2014 - Present
Sacramento Children's Home  October 2011 - Present

Education
University of Phoenix
Bachelor, Human Services

Experience
Parsec Automation Corp.  May 2014 - Present
PICS Auditing, LLC   June 2011 - May 2014
Senior Marketing Director   April 2010 - June 2011
TLC Eyecare & Laser Centers  July 2009 - April 2010
Assured Performance Network  January 2009 - July 2009
Sport Clips Haircuts  January 2007 - January 2009
Crescendo Financial, Inc   January 2005 - January 2007

Skills
Email Marketing, Direct Mail, Database Marketing, Return on Investment, Branding & Identity, Marketing Strategy, Marketing, Social Media Marketing, Marketing Communications, Social Media, Lead Generation, Advertising, Marketing Management, SEM, SEO, Customer Retention, Direct Marketing, Market Analysis, Leadership, B2B Marketing, PPC, Sales Operations, Sales, Online Marketing, Business Development, B2B, Salesforce.com, Web Design, New Business Development, Public Relations, Integrated Marketing, Management, Online Advertising, Product Development, Brand Development, Web Analytics, Multi-channel Marketing, Facebook, Trade Shows, Product Marketing, Market Research, Blogging, E-commerce, Account Management, Budgets, Market Planning, Strategic Planning, Project Management, Strategy, Brand Awareness

Education
California State University-Long Beach   2010 — 2012
MBA, Marketing; EMBA Program

California State University-Long Beach   2003 — 2006
Bachelor of Science (B.S.) in Business Administration, Marketing, 3.73

Experience
Extron Electronics  June 2015 - Present
PICS Auditing, LLC   November 2011 - May 2015
United Pharma, LLC  December 2010 - August 2011
United Pharma, LLC  February 2010 - December 2010
United Pharma, LLC  August 2009 - February 2010
AER Technologies, Inc.   November 2005 - April 2009

Skills
Customer Service, Training, Customer Satisfaction, Team Building, Management, Team Leadership, Customer Support, Quality Assurance, Microsoft Office, Project Management, Process Improvement, Microsoft Excel, Salesforce.com, Account Management, Leadership, Business Development, Strategic Planning, Operations Management, Supervisory Management, Data Entry, Customer Relations, Procurement, Food Manufacturing, Production Management, Document Review, Data Analysis, cGMP practices, HACCP

Education
Orange Coast College   2004 — 2005
Business Administration, Management and Operations

Experience
PICS Auditing, LLC   July 2012 - Present
PICS Auditing, LLC   March 2008 - Present
State Compensation Insurance Fund  October 2000 - February 2008

Skills
Safety Management, Risk Mitigation, Workers Compensation, Construction, Occupational Health, Contractors, Inspection, Safety Management..., Risk Assessment, Auditing, Risk Management, Localization, Translation, Product Development, Project Management, Application..., Quality Auditing, Industrial Hygiene, Leadership, Team Leadership, Process Safety, Management, Training, Quality Assurance, Software Documentation, Industrial Safety, Investigation, Construction Safety, Accident Investigation, Energy, Petroleum, Contract Management, Energy Industry, EHS, Behavior Based Safety, Hazard Recognition, Operational Risk..., Workplace Safety, Incident Investigation, Petrochemical, Supervisory Skills, Oil/Gas, Environmental Auditing, Professional Mentoring, Product Launch, Functional Design, Team Building, Team Management, Strategic Leadership, Cross-functional Team...

Education
California State University-Fullerton
B.A., Criminal Justice/Law

Experience
PICS Auditing, LLC   September 2011 - Present
Sprint Nextel  July 2010 - July 2011
Ice Gallery.biz   November 2008 - April 2010
BrandsMart USA  September 2007 - October 2008
FedEx  July 2007 - September 2008
Otis Early Learning Academy   October 2004 - June 2007

Skills
Safety Management..., Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Inter-personal, Training, Customer Satisfaction, Phone Etiquette, Leadership, Risk Management, Auditing, Team Leadership, Software Documentation, Operations Management, Occupational Health, Risk Assessment, Contract Management, Petroleum, Project Management, Project Planning, Management, Vendor Management, Quality Assurance, Supervisory Skills, Procurement, Team Building, Process Improvement, Industrial Safety, Policy, Analysis, Account Management, Sales, Contract Negotiation, Human Resources, Change Management, Negotiation, Inspection, Strategic Planning

Education
HCC Houston Community College   2014 — 2016
Currently attending, Business Administration and Management, General, 3.6 GPA

Atlanta Technical College   2007 — 2007
Business office technology.

Benjamin Banneker High School   2001 — 2005
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
LM2 Network   April 2014 - Present
PICS Auditing, LLC   April 2011 - October 2014
General Electric and United Technologies Corporation   June 2008 - March 2011
GE Infrastructure  June 2003 - May 2008
Monitoring Automation Systems - MAS   April 1991 - June 2003
American Aerospace, Inc.   October 1988 - March 1991
Eli Lilly and Company  May 1987 - October 1988

Skills
New Business Development, Strategic Planning, Team Building, Negotiation, Risk Management, Security, Sales, Leadership, Management, Process Improvement, Contract Negotiation, Cross-functional Team..., Business Strategy, Account Management, Sales Management, Operations Management, Mergers & Acquisitions, Strategy, Management Consulting, Team Leadership, Forecasting, Business Development

Education
University of Michigan - Stephen M. Ross School of Business   1985 — 1987
MBA, General Management

University of Utah - David Eccles School of Business   1978 — 1985
BS, Finance

Experience
PICS Auditing, LLC   January 2011 - Present
Spectra Funding   September 2009 - April 2010
Security National Mortgage Company  January 2009 - September 2009
Fortes Residential Mortgage  March 2008 - November 2008
Bear Stearns Residential Mortgage  June 2005 - January 2008

Skills
Account Management, Mortgage Lending, New Business Development, Training, Sales, Management, Business Development, Sales Operations, Vendor Management, Strategic Planning, Sales Management, Customer Service, Team Building, Sales Process

Education
San Diego State University-California State University   1985 — 1990
Bachelor of Science, Business Administration - Marketing

Experience
Spireon, Inc.   September 2014 - Present
PICS Auditing, LLC   August 2013 - August 2014
Kareo  December 2011 - July 2013
KPMG  August 2011 - November 2011
Konica Minolta Business Solutions U.S.A., Inc.   June 2011 - August 2011
Equator, LLC  January 2011 - May 2011
Mercury Insurance  January 2010 - December 2010
Arizona Public Services (APS)   September 2009 - December 2009
State Farm Insurance  March 2008 - September 2009
Western Asset Management  February 2007 - 2008

Skills
Quality Assurance, Test Automation, Agile Methodologies, Scrum, Quality Center, Testing, SDLC, QTP, Selenium, Agile Project Management, Integration Testing, Web Testing, Test Automation..., Agile Testing, Test Planning, SQL, Java, Test Management, Visio, Manual Testing, Regression Testing, User Acceptance Testing, Requirements Analysis, LoadRunner, JIRA, Ja, Rally, JMeter, HP QTP, HP Quality Center

Education
Wichita State University   2000 — 2003
Master of Arts, Gerontology

Jahangirnagar University   1994 — 1996
Master of Science, Statistics

Experience
PICS Auditing, LLC   March 2015 - Present
PICS Auditing, LLC   November 2013 - March 2015
Boxer Property  October 2012 - November 2013
ISN Software Corporation  October 2011 - August 2012
LIU Brooklyn  May 2006 - May 2010

Skills
Leases, Marketing, Corporate Real Estate, Public Speaking, Contract Negotiation, Leadership, Real Estate, Commercial Real Estate, Brokerage, Sales, Property Management, Customer Service, Microsoft Office, Microsoft Excel, Business Development, Team Building, Commercial Leasing, Salesforce.com, Market Research, Real Estate Economics, Account Management, Event Planning, PowerPoint, Writing, Communication, Contractor Management, Supply Chain Management, SaaS

Education
Long Island University, Brooklyn Campus   2006 — 2010
B.A., English, Marketing/Management

Experience
The Kemtah Group, Inc.   August 2015 - Present
ABCWUA  January 2015 - Present
PICS Auditing, LLC   September 2011 - July 2014
RuffaloCODY  August 2009 - June 2011
DoubleDave's Pizzaworks  May 2008 - January 2010
Memorial Hermann Healthcare System  June 2009 - August 2009
Zeleskey Catering and Event Planning   May 2008 - August 2008
Abilene Christian University  August 2007 - May 2008
Petrocom Ventures   May 2007 - August 2007

Skills
Customer Service, research, Microsoft Excel, Microsoft Office, Video Editing, Programming, Phone Skills, Phone Etiquette, Data Entry, Management, Microsoft Word, Networking, PowerPoint, Project Planning, Research, Telephone Skills, Time Management, Training, Vendor Management, Team Building, Customer Satisfaction, Strategic Planning, Leadership

Education
Abilene Christian University   2007 — 2011
Bachleors of Science, Environmental Science (Natural resource and Wildlife Management)

Experience
TRUSTe  2015 - Present
PICS Auditing, LLC   2012 - 2015
eBay / Amazon Marketplace   2010 - 2012
Shopzilla.com  2006 - 2008
William O'Neil + Co. Inc.   2004 - 2006

Skills
Marketo Certified Expert, Marketo-Salesforce..., Marketing Automation, Marketo Administrator, Salesforce.com, Saas B2B, MBA, Process Optimization, Competitive Analysis, Business Intelligence, Database Management, Strategic Analysis, Market Research Project..., PowerPoint, Analysis, Analytics, Essbase, Data Analysis, Asana, Excel, Creative Problem Solving, Business Analysis, Global Business..., Demand Forecasting, Optimization, PPC, Account Management, Marketo, Web Analytics, Global Strategy, Sales Operations, Strategic Thinking, Sales, SQL, Vlookup, Pivot Tables, Trend Analysis, Project Management, Program Management, OLAP, Demand Generation, Root Cause Analysis, Website User Experience, Marketo Forms 2.0, Strategy, E-commerce, Text Analytics

Education
UCLA
Bachelor of Science (B.S.), Mathematics-Economics

USC Marshall School of Business
Master of Business Administration (MBA)

Experience
Oracle  January 2015 - Present
PICS Auditing, LLC   June 2014 - August 2014
Endeavor Search Partners   May 2013 - August 2013

Skills
Sales, Microsoft Office, Market Research, Marketing, Accounting, Research, Program Management, Data Analysis, SaaS, Public Speaking, Social Media, HR Consulting, Social Networking, Microsoft Excel, Management, MS Excel Pivot Tables, Social Media Marketing, Facebook, Event Planning, Globalization, Global Marketing, Consulting, Business Development

Education
University of Southern California - Marshall School of Business   2011 — 2014
Bachelor's Degree, Business Administration

Stanford Continuing Studies
Continuing Education Course: Selling SaaS to the Modern Enterprise

Experience
PICS Auditing, LLC   July 2014 - Present
California State University, Fullerton  July 2014 - December 2014
TEN: The Enthusiast Network  May 2013 - July 2014
The Active Network  June 2011 - May 2013
California State University, Dominguez Hills  January 2012 - April 2013
The Buddy Group  January 2011 - June 2011
Health and Human Services Group   April 2010 - January 2011
Bloosky Interactive, LLC  December 2008 - April 2010
STACK Velocity Sports Performance  November 2006 - August 2008
Leigh Steinberg Sports & Entertainment   May 2003 - November 2006

Skills
Product Management, Online Marketing, E-commerce, Email Marketing, Digital Marketing, Strategic Partnerships, Social Media Marketing, Marketing Strategy, Integrated Marketing, Project Management, Advertising, Product Marketing, SEO, Lead Generation, Account Management, Digital Media, Strategy, User Experience, Management, Promotions, Business Development, Start-ups, Social Media, Creative Direction, Market Research, Brand Management, Web Analytics, Affiliate Marketing, Conversion Optimization, Product Development, Cross-functional Team..., Marketing Research, Marketing Management, Product Optimization, Web Design, Leadership, B2B, Agile Methodologies, Scrum, Pragmatic Marketing...

Education
University of California, Irvine - The Paul Merage School of Business   2007 — 2010
Master of Business Administration (MBA), Management & Marketing

University of Southern California   2000 — 2004
Bachelor of Science (BS), Business Administration, Marketing

Experience
PICS Auditing, LLC   June 2015 - Present
Exploring New Opportunities in the Reporting and BI space   April 2015 - Present
DexSplicity   April 2015 - Present
Adaptive Insights  October 2013 - April 2015
Rivet Software  August 2008 - October 2013
Microsoft  April 2003 - August 2008
FRx Software  May 1993 - May 2003

Skills
ERP, Agile Methodologies, Testing, Start-ups, Leadership, Business Intelligence, Business Analysis, Requirements Analysis, Software Development, Integration, SharePoint, Software Project..., Team Leadership, Cross-functional Team..., Agile Project Management, Management, Analytics, Web Services, Web Applications, Program Management, Product Management, SaaS, Project Management, SDLC, Cloud Computing, Enterprise Software, Professional Services, Strategic Partnerships, Scrum, Pre-sales, Financial Reporting, Product Development

Education
University College (Denver University)   1990 — 1993
Masters, Computer Information Science

Colorado State University   1981 — 1987
Bachelors, Accounting

Experience
PICS Auditing, LLC   June 2015 - Present
Findly  July 2014 - June 2015
Cornerstone OnDemand  October 2013 - June 2014
Benefitfocus  March 2012 - October 2013
Paychex  2009 - March 2012
BMC Capital  2007 - 2009
Paychex  2003 - 2007
Gold Marketing International S.R.L   1997 - 2002
PlanEcon Inc   1994 - 1997
Civic Education Project  1992 - 1994

Skills
Software Sales, Technical Demonstrations, Customer Presentations, Pre-sales Technical..., Pre-sales Consultancy, Email Marketing, Sales Initiatives, Salesforce.com, SaaS, BPO, RFP, Benefits Technology, Technology Pre-Sales, Enterprise Software, Sales Process, Marketing, Employee Benefits, Sales, Benefits Administration, Defined Benefit, Pre-sales, Consulting, Leadership, Business Development, Software Industry, Management, Sales Presentations, Performance Management, Cloud Computing, Recruiting, Human Resources, Talent Acquisition, Outsourcing, Talent Management, Entrepreneurship

Education
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS)   1990 — 1992
M.A, International Relations

American University   1986 — 1989
B.A, International Studies; German Language

Greenhill School   1980 — 1985
High School Diploma

Experience
PICS Auditing, LLC   September 2014 - Present
Tower Group Companies  July 2011 - February 2014
AAA Northern California, Nevada & Utah Insurance Exchange   September 2007 - November 2009

Skills
Underwriting, Insurance, Commercial Insurance, Workers Compensation

Education
Southern States University   2012 — 2014
Bachelor of Business Administration (BBA), Business Administration

Orange Coast College   2008 — 2010
Associate of Arts (AA), International Business

Experience
CELTIC COMMERCIAL FINANCE a wholly owned subsidiary of MB Financial Bank, N.A.   July 2015 - Present
Bank of America  December 2014 - July 2015
PICS Auditing, LLC   May 2011 - December 2014
PICS Auditing LLC  August 2012 - December 2013
PICS, Inc  February 2012 - August 2012
PICS, Inc  May 2011 - August 2012
Mesa Garage Doors  February 2011 - May 2011
CVS Pharmacy  March 2001 - 2007
CVS Pharmacy  March 2003 - 2004

Skills
Customer Satisfaction, Customer Service, Training, Accounting, Team Leadership, Microsoft Excel, Microsoft Word, Environmental Policy, Sales, Microsoft Office, NEPA, CEQA, CERCLA, Analysis, Sales Management, Management, Contract Management, Team Building, Account Management, Risk Management, Software Documentation, Chargebacks, Daily Reports, Accounts Payable, Accounts Receivable, JIRA, Intranet, Auditing, Budgets, SAP, PowerPoint, Negotiation, Salesforce.com, Customer Service..., Employee Relations, Customer Service..., Outlook, Purchasing, Quality Assurance, Process Improvement, Operations Management, Leadership, Supervisory Skills, Program Management, Financial Accounting

Education
Cal State Fullerton   2004 — 2007
Bachelor of Arts (B.A.), History and Philosophy of Science and Technology

California State University-Fullerton
Bachelor's degree

Experience
WTI  May 2015 - Present
PICS Auditing, LLC   June 2012 - June 2015
PICS Auditing, LLC   September 2011 - June 2012
Couponomycard.com   March 2009 - September 2011
WESCO Distribution  January 2007 - March 2009
Wiedenbach-Brown  August 2005 - January 2007
Matrix Service Company  June 2004 - June 2005

Skills
Sales, Customer Service, Account Management, Team Building, New Business Development, Sales Management, Business Development, Pricing, Microsoft Excel, Training, Project Management, Leadership, Contract Negotiation, Strategic Planning, Microsoft Office, Negotiation, Selling, Cross-functional Team..., Team Leadership, B2B, Salesforce.com, Customer Satisfaction, Manufacturing, Purchasing, Operations Management, Sales Operations, Supply Chain Management, PowerPoint, Product Development, Key Account Management, Process Improvement, Budgets, Telecommunications, Management, Supervisory Skills, CRM, Change Management, Pre-sales

Education
California State University-Fullerton   2014 — 2016
Bachelor of Business Administration (BBA), International Business Management, IN PROGRESS

Kerr Hill Supervisors Development Program   2013 — 2013
Business Administration, Management and Operations

Precise Selling - 20 Days to the Top Seminar   2012 — 2012
Sales, and Contract Negotiation

Experience
PICS Auditing, LLC   September 2015 - Present
PICS Auditing, LLC   June 2014 - September 2015
Specific Media  August 2013 - March 2014
Verengo Solar  October 2012 - August 2013
Verengo Solar  March 2010 - October 2012
Verengo Solar  October 2009 - March 2010
Taco Bell  July 2001 - 2009

Skills
Employee Relations, Talent Management, Recruiting, Performance Management, Interviews, Talent Acquisition, Human Resources, Leadership Development, Leadership, Project Planning, Team Building, Applicant Tracking..., HRIS, Sourcing, Workforce Planning, Management, Process Improvement, Training, Risk Management, Temporary Placement, Personnel Management, Coaching, Succession Planning, Onboarding, People Development, Budgets, Employee Benefits, Strategic Planning, Time Management, College Recruiting, Customer Service, HR Policies, Technical Recruiting, Benefits Administration, Hiring, Organizational..., Employee Training, Employee Engagement, Deferred Compensation, Internal Communications

Education
Chapman University   2009 — 2009
Human Resource Management Certificate

California State University-Fullerton   1997 — 2002
BA, Speech Communications

Experience
Fieldglass  July 2015 - Present
PICS Auditing, LLC   November 2012 - July 2015
ISNetworld  June 2011 - November 2012
Oklahoma State University  2008 - 2010
The Gooden Group  2008 - 2008

Skills
Account Management, Customer Service, Microsoft Excel, Microsoft Office, Salesforce.com, Quality Assurance, Data Analysis, PowerPoint, Project Management, Business Development, Social Media, New Business Development, Sales, Training, Strategic Planning, Market Research, Leadership

Education
Oklahoma State University   2007 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Experience
Oakley  September 2015 - Present
PICS Auditing, LLC   March 2014 - May 2015
Quiksilver  July 2010 - February 2014
Robinson Pharma  November 2008 - June 2010

Skills
SAP, Management, Retail, Analysis, Training, Warehouse Management, MRP, Testing, Troubleshooting, Shipping, Employee Training, Distribution Center..., Sales, Merchandising, Customer Service

Education
Loyola Marymount University   2004 — 2008
Bachelor of Business Administration (BBA), Finance, General

Experience
PICS Auditing, LLC   May 2012 - Present
IEHP  January 2010 - December 2010
The Diet Center   January 2009 - December 2009
Dr. Mario Diaz M.D. Family Practice   January 2008 - January 2009

Skills
Typing, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Spanish Translation, Call Centers, Email, Employee Training, Training via Online, Project Delivery, Warm Calling, Cold Calling, Fax, Scanners, Coaching, Customer Service

Education
AD Banker and Co.   2015 — 2015
Property & Casualty

First Tuesday   2014 — 2015
Real Estate

South Coast College   2011 — 2014
Associate's degree in Court Reporting

Baldy View Regional Occupational Program   2007 — 2008
Certificate, Medical/Clinical Assistant

Chaffey High School   2001 — 2005

Experience
PICS Auditing, LLC   August 2015 - Present
Kareo  September 2011 - August 2015
Mindspeed Technologies  March 2011 - August 2011
WebVisible  September 2008 - March 2011

Skills
Salesforce.com, Venture Capital, Business Development, Business Strategy, Product Management, Data Analysis, Strategic Planning, Sales, Strategic Partnerships, Account Management, Process Improvement, Product Marketing, Start-ups, Team Leadership, Project Management, Finance, Competitive Analysis, Web Analytics, CRM, Leadership

Education
San Diego State University-California State University   2004 — 2008
BA, Political Science, Finance, I/O Pyschology

University of Oxford   2007 — 2007
International Relations

Experience
PICS Auditing, LLC   July 2014 - May 2015
SendGrid  May 2011 - May 2014
Trident University (formerly TUI University)   July 2009 - May 2011
Bomber Eyewear   August 2008 - July 2009
Panasonic Avionics Corp.  May 2004 - July 2008
Sony Pictures Entertainment  May 2003 - May 2004
University of Michigan Hospital: Finance   August 2000 - July 2002
Health Alliance Plan (HAP)   September 1998 - August 2000
JET (Japan Exchange and Teaching) Programme   July 1995 - July 1998

Skills
Agile Methodologies, Scrum, Coaching, Agile Project Management, Workshop Facilitation, Program Management, Lean Software..., Cross-functional Team..., Strategy, Process Improvement, Project Planning, Consulting, Kanban, Web Applications, Risk Management, Project Management, PMP - Project Mgmt..., Change Management, Software Project..., Software Development, Web Development, SDLC, IT Management, Product Management, Start-ups, Software Engineering

Education
University of Southern California - Marshall School of Business   2002 — 2004
"MBA - Masters of Business Administration"

Ohio University   1989 — 1993
MFA

Ohio University   1986 — 1989
BS

Walsh Jesuit High School   1982 — 1986

Experience
Cigna  January 2015 - Present
Modis  April 2014 - December 2014
PICS Auditing, LLC   April 2012 - April 2014
FriendFinder Networks, Inc.   February 2011 - April 2012
Luke Sells Distibution   March 2009 - January 2011

Skills
MySQL, Java, Quality Assurance, Git, Linux, HTML, Apache, JavaScript, Microsoft Office, Python, Perl, Windows, PHP, CSS, Adobe Creative Suite, Programming, Scala, Functional Programming, JIRA, Scrum, Game Design, Web Development, Customer Service, jQuery, XML, OS X, Agile Methodologies, Subversion, Photoshop, WordPress, Game Development, Martial Arts, Training

Education
University of Hawaii at Hilo   2005 — 2009
BS, Psychology, Philosophy

Victor Valley College   2002 — 2005
n/a, Music Performance

Experience
PICS Auditing, LLC   October 2012 - May 2015
HSBC Bank Canada  January 2006 - May 2012
Canadian Western Bank  June 1995 - December 2005
CANADIAN WESTERN BANK  June 1995 - December 2005
CENTRAL GUARANTY TRUST/TORONTO DOMINION BANK   August 1989 - June 1995

Skills
Organizing, Financial Analysis, Supervisory Skills, Banking, Commercial Banking, Credit, Credit Analysis, Mortgage, Commercial Mortgages, Customer Service, Funding, Credit Risk, Loans, Portfolio Management, Mortgage Lending, Management, Sales, Analysis, Auditing, Finance

Education
Southern Alberta Institute of Technology / SAIT   2009 — 2010
CAPPA, Production Accounting

Institute of Canadian Bankers
Certification, Production Accounting (CAPPA)

Institute of Canadian Bankers

Experience
Davisbase Consulting  January 2015 - Present
PICS Auditing, LLC   December 2013 - January 2015
Mitchell International  March 2012 - November 2013
Encore Capital Group  May 2011 - April 2012
Management Recruiters International  September 2008 - February 2010
UPS Japan Co., Ltd   August 2005 - August 2008
T-Systems Japan K.K.   November 2004 - September 2005
transcosmos inc.  February 2000 - December 2004
Marubeni Personnel Support   August 1997 - January 2000
Yamada Seisakusho K.K.   June 1996 - August 1997

Skills
Agile Project Management, Agile Methodologies, Scrum, Certified Scrum Master..., Agile Testing, Software Project..., Lean Startup, Lean Software..., Kanban, Team Facilitation, Lean Thinking, Workshop Facilitation, Management, Lean Management, Agile & Waterfall..., Program Facilitation, Theory of Constraints, Systems Thinking, Agile Application..., Integration, Team Leadership, Project Management, Program Management, Lean Transformation, Training Facilitation, Lateral Thinking, Business Coaching, Facilitation, Requirements Analysis, Leadership, Business Analysis, Process Improvement, Brainstorm Facilitation, Instructor-led Training, Applied Improvisation, Software Development

Education
Brigham Young University   1987 — 1993

Irvine Valley College   1987 — 1987

Experience
PICS Auditing, LLC   March 2014 - Present
Paychex  October 2005 - March 2014
Paychex  May 2006 - May 2007
Paychex  October 2005 - April 2006
Citigroup  November 2001 - October 2005
Franklin Templeton Group  April 2000 - November 2001
Wells Fargo Investments  May 1996 - April 2000

Skills
Talent Acquisition, Sales Coach, Public Speaking, B2B Marketing, Strategic Partnerships, Human Capital Management, Building Brand Awareness, Channel Strategy, Sales Management, Salesforce.com, P&L Responsibility, Sales, Personnel Management, Marketing, Lead Generation, Account Management, B2B, Payroll, Selling, Marketing Strategy, Sales Process, New Business Development, Solution Selling, Strategy, Sales Presentations, Training, Cold Calling, Business Development, Management, Enterprise Software, Sales Operations, Direct Sales, P&L Management, Team Leadership, Human Resources, SaaS, Customer Retention, Outsourcing, Time Management, Recruiting, Hiring, CRM, Employee Benefits, Selling Skills, Building Relationships, Time & Attendance, PEO, Leadership, HRIS, Coaching

Education
El Camino High School

Palomar College

Experience
Davisbase Consulting  January 2015 - Present
PICS Auditing, LLC   December 2013 - January 2015
Mitchell International  March 2012 - November 2013
Encore Capital Group  May 2011 - April 2012
Management Recruiters International (Lake Forest, CA)   September 2008 - February 2010
UPS Japan Co., Ltd   August 2005 - August 2008
T-Systems Japan K.K. (Tokyo, Japan)   November 2004 - September 2005
transcosmos inc.  February 2000 - December 2004
Marubeni Personnel Support   August 1997 - January 2000
Yamada Seisakusho K.K. (Kiryu, Japan)   June 1996 - August 1997

Skills
Certified Scrum Master..., PMP, Bilingual-Japanese, Project Management, Consumer Software, Call Center, Business Analysis, Agile Project Management, Large Scale..., Organizational..., User Stories, Agile Methodologies, Kanban, Scrum, Culture Change, Change Management, Lean Software..., Lean Thinking, Organizational Design, Leading Change, Program Management, Agile Testing, Coaching, Business Coaching, Presentation Coaching, Software Project..., Enterprise Software, Software Quality..., Business Process..., Business Process, Training Delivery, Project Delivery, Program Facilitation, Workshop Facilitation, Team Facilitation, Training Facilitation, Test Driven Development, CRM, Project Portfolio..., Large Scale Change..., Strategy, Strategic Partnerships, Management, Start-ups, Testing, six sigma, Training, Business Development, Six Sigma, Call Centers

Education
Brigham Young University   1987 — 1993
Bachelors, Japanese

Irvine Valley College   1987 — 1987
Business Leadership and Marketing

Experience
Fazeli Photography   November 2011 - Present
PICS Auditing, LLC   December 2014 - May 2015
PICS, Inc  September 2011 - May 2013
PICS, Inc  October 2010 - November 2011
PICS, Inc  February 2007 - October 2010
Mammoth Mountain Ski Area  October 2002 - January 2007

Skills
Account Management, Training, Customer Service, Customer Satisfaction, Management, Sales, New Business Development, Sales Management, Team Building, Photography, Commercial Photography, Marketing, International Operations, CRM, Salesforce.com, Quality Assurance, Retail, Microsoft Excel, Human Resources, Leadership, Photojournalism, Sales Operations, Contract Negotiation, Business Development, Team Leadership

Education
California State University-Long Beach - College of Business Administration   1998 — 2005
BS, Marketing

Experience
PICS Auditing, LLC   September 2012 - Present
PICS Auditing, LLC   June 2011 - September 2012
City of Houston  November 2008 - June 2011
Kira Incorporated   August 2007 - November 2008
United States Air Force  July 2003 - July 2007

Skills
Occupational Health, Risk Assessment, Industrial Hygiene, Hazardous Waste..., Safety Management..., Training, Auditing, Risk Management, Hazard Recognition, Ergonomics, Industrial Safety, Construction Safety, Indoor Air Quality, Program Development, Accident Investigation, Compliance, Ventilation, Program Management, Quality Assurance, Investigation, Safety, HSE auditing, Management, Workplace Safety, Chemical Safety, EHS Audits, Environmental Compliance, Hazardous Materials, Inspection, Environmental..., Workers Compensation, ISO 14001, Process Safety, Safety Assessments, Iso 9000, Construction, Human Resources, Analysis, Petrochemical, Supervisory Skills, Emergency Management, Environmental Auditing, Operational Risk..., Safety Program..., Leadership

Education
Columbia Southern University   2010 — 2011
Master of Science, Occupational Safety and Health/Environmental Management

University of Phoenix   2005 — 2008
Master of Management, Human Resource Management/Risk Management

Community College of the Air Force   2003 — 2005
Associates of Applied Sciences, Bioenvironmental Engineering Technology

Stephen F. Austin State University   1997 — 2002
Bachelor of Business Administration, Marketing

North Mesquite High School   1994 — 1997
High School Diploma, General Studies

Experience
PICS Auditing, LLC   2014 - Present
Vendavo (acquired by Francisco Partners)   2009 - 2014
Reliant Solutions, Inc   December 2007 - 2009
LogicalApps (acquired by Oracle)   March 2005 - November 2007
Ascential Software (acquired by IBM)   2004 - 2005
Epicentric / Vignette (now OpenText)   2001 - 2004
BroadVision  1999 - 2001
QAD  1998 - 1999
Ernst & Young  1996 - 1998
Price Waterhouse  1994 - 1995

Skills
SaaS, Enterprise Software, ERP, EAI, Management Consulting, Cloud Computing, Strategy, Integration, Start-ups, Pre-sales, Solution Architecture, Leadership, Professional Services, Business Intelligence, Consulting, Analytics, Solution Selling, CRM, Management, Go-to-market Strategy

Education
UCLA Anderson School of Management   1995 — 1997
MBA, Strategy and Operations

University of Southern California   1990 — 1992
M.S., Computer Science

Rensselaer Polytechnic Institute   1985 — 1990
B.S., Computer and Systems Engineering

Experience
MD Insider  July 2015 - Present
DogVacay  July 2014 - April 2015
PICS Auditing, LLC   February 2011 - July 2014
MorphoTrak  July 2007 - January 2011
Transaction Wireless  August 2006 - June 2007
Enterprise Rent-A-Car  November 2005 - June 2006
Enterprise Rent-A-Car  July 2003 - November 2005

Skills
Java, MySQL, SQL, JavaScript, Eclipse, Agile Methodologies, XML, C++, Linux, CSS, Web Development, Python, Subversion, HTML, AJAX, Software Development, jQuery, Scrum, Software Engineering, Object Oriented Design, Git, Databases, Web Applications, Hibernate, Apache, Spring, SOA, Software Design, Maven, UML, SOAP, Scala, Software Architectural..., Leadership

Education
California State University-Long Beach   2001 — 2005
BS, Computer Engineering

Experience
PICS Auditing, LLC   May 2014 - Present
Vale Inc   2006 - Present

Skills
Spring, Hibernate, Struts, Java, JAXB, Jasper BI, WebSphere Application..., WebSphere Portal, ActiveMQ, jQuery, Informatica, Tomcat, Oracle SQL, DB2, JavaScript, Microsoft SQL Server, Web Services, RPT, ITCAM, JMeter, Spring Integration, JAXP, Spring Security, Play, Mule ESB, Docker, Anypoint Gateway, Micro Services, Spring Boot, RabbitMQ, MySQL, OAuth, REST, Eclipse

Education
University of Rhode Island   1987 — 1989
MS, Mechanical Engineering

Experience
Disney ABC Television Group  February 2009 - Present
PICS Auditing, LLC   2014 - 2015
PICS Auditing, LLC   2014 - 2015
RHI  2001 - 2009
Select Quote   2000 - 2000

Skills
Process Improvement, Change Management, SQL, Ant, Quality Assurance, Project Management, SDLC, Java, Release Engineering, Perl, Automation, Software Development, Agile Methodologies, Subversion, Maven, JDBC, JBoss Application Server, Git, Shell Scripting, Continuous Integration, Jenkins, JIRA, Eclipse, SaltStack, Puppet, Linux, ITIL Process, Apache/Tomcat, Python, GCE/RackSpace

Education
California State University-Northridge   1992 — 2006
Bachelor of Science (BSc), Computer Science

Experience
Senior Web Application Engineer   April 2015 - Present
DogVacay  October 2014 - February 2015
SHIFT.com  September 2013 - September 2014
PICS Auditing, LLC   July 2012 - August 2013
PICS, Inc  August 2011 - July 2012
MyCourthouse   August 2011 - January 2012
Ender Technology  March 2007 - August 2011
Best Buy  September 2005 - August 2007

Skills
HTML5, Advanced CSS, JavaScript, PHP, Java, Symfony, jQuery, ExtJS, AJAX, JSON, XML, Struts2, Joomla, Wordpress, HTML 5, MySQL, C#, C++, SQL, Ext JS, CSS, WordPress, User Experience, REST, CMS

Education
California State University-Fullerton   2008 — 2010
Master, Software Engineering

California State University-Fullerton   2003 — 2008
BS, Computer Science

Experience
PICS Auditing, LLC   May 2014 - Present
AARP  July 2013 - December 2013
DIRECTV  December 2012 - July 2013
NFL.com  October 2011 - December 2012
Landmark Bank  July 2010 - October 2011

Skills
Quality Assurance, Test Cases, Regression Testing, Manual Testing, Test Planning, System Testing, Coordination, SQL, GUI Testing, JIRA, Scrum, Waterfall, Smoke Testing, CMS, Selenium, JMeter, Mercury Test Tools, Quality Center, Requirements Analysis, Testing, NFL, Black Box Testing, Pivotal Tracker

Education
Christ College - Bangalore   2001 — 2004
Bachelor's degree

Experience
PICS Auditing, LLC   September 2014 - Present
Tower Group Companies  August 2010 - Present
CSAA Insurance Group  June 2007 - June 2009
CSAA Insurance Group  August 2005 - June 2007
Automobile Club of Southern California  October 2004 - August 2005

Skills
Property & Casualty..., Underwriting, Sales Management, Insurance, Casualty, Commercial Insurance, General Insurance, Liability, Umbrella Insurance, Legal Liability, Commercial Lines, Workers Compensation, Sales, Professional Liability, Management, Casualty Insurance

Education
California State University-Fullerton   2014 — 2016
Bachelor's Degree, Communication, General

Cypress College   2012 — 2014
Business/Corporate Communications

Fullerton College   2001 — 2002
N/A, General Education

Experience
PICS Auditing, LLC   December 2014 - Present
Paychex  District Sales ManagerPaychexFebruary 2013 - January 2015
ADP  January 1994 - May 2003

Skills
Salesforce.com, Human Resources, Payroll, Team Leadership, Sales, Sales Management, Strategic Planning, Contract Negotiation

Education
California State University-Fullerton, Mihaylo College of Business and Economics
Marketing

Experience
PICS Auditing, LLC   November 2012 - Present
Suncor Energy  October 2013 - November 2013
KEYERA / TRI-ENERGY BIGORAY Gas Plant T/A 2011   September 2011 - October 2013
Sophies Consulting Inc.   February 2005 - November 2012
Trotter and Morton Building Technolgies   October 2011 - April 2012
United Safety  November 2010 - July 2011
Ensign Canadian Drilling   July 2010 - March 2011
Schlumberger  September 2010 - December 2010

Skills
Risk Assessment, Occupational Health, Inspection, Construction Safety, Training, Management, Leadership, Auditing, Energy, Team Building, Safety Management..., Gas, Oil/Gas, Factory, Contract Management, Industrial Safety, Project Planning, Construction, Petroleum, EHS, Project Management, Supervisory Skills

Education
University of Greenwich   2007 — 2009
PGCE, Education and Training

Atlantic University   2005 — 2007
MBA, International Marketing Mgt

Yaba College of Technology   1996 — 1998
Diploma, Architecture

Ghana Secondary Technical School   1979 — 1984
High School

Experience
PICS Auditing, LLC   February 2013 - Present
PICS Auditing, LLC   November 2011 - February 2013
Udo Elementary/Middle School   November 2010 - February 2011

Skills
Customer Service, Customer Satisfaction, Training, Customer Support, Safety Management..., Occupational Health, Customer Service..., Self Management, Construction Safety, Quality Assurance, Customer Service..., Risk Management, Procurement, Process Improvement, Industrial Safety, Self-driven, Leadership, Change Management, Contract Negotiation, Microsoft Excel, Inspection, Contract Management, Quality Auditing, Auditing, Risk Assessment, Operations Management, Software Documentation, Energy, Supervisory Skills, Team Leadership, Project Planning, Painting, Teaching English as a..., OSHA, EMRs, Certificates Of..., Sales

Education
UCSB   2006 — 2010
Bachelor's degree, Psychology

Experience
PICS Auditing, LLC   September 2014 - Present
Home Depot  2006 - September 2014

Skills
Management, Sales, Training, Time Management, Recruiting, Leadership, Teamwork, Team Building, Retail, Customer Service, Human Resources, New Hire Orientations, Employee Benefits, Interviews, Hiring, Benefits Administration

Education
Santiago Canyon College
Human Resource Certificate

Experience
AnDek Staffing Services   August 2013 - July 2015
AnDek Staffing Services   December 2012 - August 2013
PICS Auditing, LLC   July 2011 - September 2012
IKON Powder Coating   May 2005 - July 2008

Skills
Recruiting, Interviews, Manufacturing, Industrial Relations, Employee Relations, Employee Engagement, Employee Management, Customer Service, New Hire Orientations, New Hire Training, Document Review, OSHA, Job Scheduling, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, QuickBooks, Account Management, Order Processing, Purchase Orders, Order Management, Employee Training, Applicant Tracking..., Sourcing, Screening Resumes

Education
Golden West College

Western High School