Experience
ComPrises Consulting, LLC   August 2010 - Present
George S. May International, Inc   April 2009 - September 2010
CompUSA  December 2004 - January 2007
ComPrises, LLC   May 2001 - December 2004
Pomeroy   January 2000 - April 2001
Inacom  March 1991 - December 1995

Skills
Management Consulting, Healthcare Continuous..., Business Process..., Business Performance..., Performance Management, Decision Support, Strategic Planning, Start-ups, Business Intelligence, Business Operations, Public Health, Healthcare Information..., Healthcare Analytics, Change Management, Project Management, Business Development, Business Strategy, Training, Process Improvement

Education
Winston-Salem State University   1983 — 1989
B.S./B.A., Computer Science/Political Science

Old Dominion University
Political Science and Government

Francis Marion University   1974 — 1975

The Johns Hopkins University   2012 — 2012
Practice Workflow and Information Management Redesign Specialist, Health Care Informatics, 3.8

George S. May International   2009 — 2009
Certified Executive Business Analyst, Certification

Experience
Fischer Homes  April 2014 - Present
Vantiv  August 2012 - April 2014
Pomeroy   April 2012 - August 2012
Gateway Community and Technical College  August 2011 - April 2012

Skills
A+ Certified, Security+, Microsoft MCTP, Network Administration, Help Desk Support, Active Directory, Windows Server, Windows 7, Disaster Recovery, Technical Support, Windows XP, Troubleshooting, Servers, Microsoft Exchange, VMware, VPN, Network Security, DHCP, Computer Hardware, Information Security, Software Installation, Networking, Network Design, CompTIA A+ Certification

Education
Gateway Community and Technical College   2010 — 2012
ASS, Information Technology/Network Administration

University of Cincinnati   1993 — 1998
BS, History/Philosophy

Experience
Total Quality Logistics  October 2012 - Present
Zwicker & Associates, P.C.   October 2009 - October 2012
Pomeroy   October 2007 - December 2009

Skills
Transportation, Logistics, Logistics Management, Shipping, Transportation..., Supply Chain, Supply Chain Management, 3PL, Cold Calling, Warehousing, Inventory Management, Account Management, Customer Service, Sales, Operations Management, Freight, Warehouse Management, Customer Satisfaction, Process Improvement, Leadership, Management, Negotiation, Team Building, Microsoft Excel, Truckload, Strategic Planning, Sales Management, Trucking, LTL, New Business Development, Contract Negotiation, Freight Forwarding, Time Management

Education
Gateway Community and Technical College   2008 — 2010
Business Management, Business Administration and Management, General

Experience
SAS  December 2002 - Present
Pomeroy   August 2001 - September 2002
Nortel Networks  December 2000 - September 2001

Skills
Unix Operating Systems, Unix Shell Scripting, Solaris, Solaris Zones, SAS Certified Platform..., Java, SAS, Perl, Performance Management, IT Performance..., IT Operations

Education
Fayetteville State University   1999 — 2000
Bachelor of Science (BS), Computer Science

University of Southern Mississippi   1989 — 1991
Computer Science

Experience
Verizon Enterprise Solutions  March 2015 - Present
Duke Energy Corporation  September 2012 - April 2014
New Horizons Computer Learning Centers  2014 - 2014
One Touch Direct  2014 - 2014
Stream Global Services  December 2011 - February 2012
Siwel Consulting  February 2008 - March 2011
Pomeroy   November 2005 - February 2008

Skills
Blackberry Enterprise..., Outlook, Mainframe Testing, Computer Network..., Active Directory, DNS, VPN, Laptops, Technical Support, Help Desk Support, Windows XP, Windows 7, Group Policy, Security, Troubleshooting, TCP/IP, Windows Server, Servers, Networking, BMC Remedy, Remote Desktop, Windows, Hardware

Education
D G Erwin Technical Center   2004 — 2006
Technical Diploma, Computer Technology/Computer Systems Technology, A

Experience
Smiths Detection  May 2014 - Present
Pole To Win America  September 2012 - May 2014
e4e Interactive  January 2012 - September 2012
Pomeroy   October 2009 - January 2012
Pomeroy   October 2009 - January 2012
Pomeroy   2008 - January 2012
Pomeroy   June 2005 - October 2009
Baltimore County Public Library  2004 - 2005
Garon's Ethan Allen   2002 - 2004

Skills
Active Directory, ITIL, Troubleshooting, IT Service Management, Servers, Windows 7, Disaster Recovery, Windows Server, Network Administration, IT Management, IT Operations, VMware, Data Center, Vendor Management, Windows, XP, SharePoint, Computer Hardware, VPN, DHCP, Technical Support, Service Delivery, DNS, HP, System Deployment, Networking, CCNA, Cisco Firewall Security, Help Desk Support, Routers, Virtualization, Laptops, System Administration, Hardware, Network Security, IT Strategy, Cisco Technologies, VMware ESX, Cisco IOS, Operating Systems, Integration, Information Security, Security, Network Design, Wireless Networking

Education
Essex Community College   2006 — 2008
Information Technology

University of Maryland Baltimore County   2000 — 2005

Experience
Sutter Health  June 2015 - Present
Pinnacle Capital Mortgage Corp  March 2015 - June 2015
Bayer CropScience  August 2013 - March 2015
Bayer HealthCare  December 2011 - August 2013
Pomeroy   August 2011 - December 2011
Integrated Marketing Services  November 2009 - September 2011
Robert Half Technology  August 2009 - August 2010
Bayside Solutions  June 2009 - July 2010
RJM PC Repair   January 2009 - December 2009
Insight Global  February 2009 - August 2009

Skills
IT Operations, Networking, Network Security, Network Design, Computer Network..., Business Networking, Wireless Networking, Cisco Technologies, Cisco IOS, Cisco Routers, Cisco Security, Cisco Information..., Cisco Routing &..., Microsoft Office, Microsoft Exchange, Microsoft Excel, Microsoft Word, Lotus Notes, Outlook, Windows Server, Windows Services, Windows 7, Windows XP Pro, Microsoft Windows 98, Windows 2000, Customer Service, Customer Support, Help Desk Support, Call Center, Network Printer Support, Cisco VPN, Troubleshooting, Hardware, Active Directory, Technical Support, DNS, Windows XP, Servers, DHCP, Network Administration, Routers, Switches, TCP/IP, Windows, VMware, LAN-WAN, CCNA, HP, Security, ITIL

Education
Western Governors University   2014 — 2016
Master's Degree, Computer and Information Systems Security/Information Assurance

Western Governors University   2011 — 2014
Bachelor's Degree, IT Security

Diablo Valley College   2009 — 2011
Network Technology - Transfer, Network Technology - Transfer

Experience
Pomeroy   January 2015 - Present
AlliedBarton Security Services  November 2011 - Present

Skills
Customer Service, Research, Linux, Analysis, Security, Access, Software Documentation, System Administration, Troubleshooting, SQL, Sales Management

Education
Eastern Michigan University   2013 — 2015
Bachelor's degree, Computer and Information Systems Security/Information Assurance

Oakland Community College   2010 — 2013
Associate's degree, Computer and Information Systems Security/Information Assurance

Experience
Pomeroy   March 2013 - Present
The Warrell Corporation  January 2012 - March 2013
Warrell Corporation   January 2011 - March 2013
United Concordia Companies Incorporated   January 2008 - December 2010
US Navy  March 2008 - December 2009
USS Mesa Verde   May 2005 - November 2007
Training Support Center Hampton Roads   January 2004 - January 2007
USS Ross   January 2001 - January 2004
Honors & Awards   January 1997 - January 2001

Skills
Security Clearance, Military, Security, Training, Procurement, Navy, Manufacturing, Testing, Human Resources, Analysis, Software Documentation, Military Experience, Operations Management, Leadership, Team Building, Management, Personnel Management, Strategic Planning, Interviews, Software Installation, Continuous Improvement, Inventory Management, Project Management, Employee Relations, Process Improvement, Performance Management

Education
DeVry University   2007 — 2010
B.S, Technical Management

Navy Instructor School

Experience
Cincinnati Children's Hospital Medical Center  June 2014 - Present
Pomeroy   March 2007 - February 2014

Skills
HDI Support Center..., Blackberry, Blackberry Enterprise..., Altiris Deployment..., HP Service Manager, Lotus Notes, Microsoft Office, Wireless Networking, Process Management, Cisco VPN, RSA SecurID, Help Desk Support, BMC Remedy

Education
DeVry University   2014 — 2018
Bachelor of Science (BS), Animation, Interactive Technology, Video Graphics and Special Effects

Experience
Pomeroy   July 2010 - January 2012
CompuCom  August 2008 - June 2010
Unisys  September 2003 - July 2008
Perot Systems (now Dell Services)   August 1997 - August 2003
Union Bank of Switzerland  June 1996 - July 1997
New York University  March 1993 - May 1996
Port Authority of NY & NJ  May 1990 - February 1993

Skills
Business Process..., Program Management, Strategic Consulting, IT Service Management, IT Strategy, IT Management, ITIL, Governance, Business Analysis, Service Delivery, Vendor Management, Enterprise Architecture, Integration, Outsourcing, Cross-functional Team..., Business Process, Process Improvement, SharePoint, Change Management, Project Management, MS Project, IT Outsourcing, Project Portfolio..., Project Planning, Team Leadership, Business Strategy, Cloud Computing, IT Operations, PMO, Data Center, Professional Services, Management, Risk Management, Business Transformation, Operations Management, Security, ITIL Certified, Service Desk, Contract Management, Business Intelligence, Disaster Recovery, IT Transformation, Team Building, Managed Services, Resource Management, Incident Management, Strategic Planning, Project Delivery, Budgets, Infrastructure

Education
Harvard Business School   2002 — 2003
Certificate, Promoting Innovation and Change

Harvard Business School   2002 — 2003
Certificate, Managing People for Maximum Performance

ITIL Foundation Course   2001 — 2002
Certificate

Fordham University - Graduate School of Business Administration   1994 — 1996
MBA, Information Systems Management and Global Business

Fordham University   1987 — 1990
BA, Economics and Mathematics

Experience
Pomeroy   February 2014 - Present
CenturyLink  August 2008 - July 2010
Qwest  July 1999 - April 2008
AAA Ohio Auto Club  June 1997 - June 1999
United Airlines  May 1990 - May 1997

Skills
Troubleshooting, T1, Windows, Process Improvement, Project Management, Coaching, Cloud Computing, VMware, Virtualization, Hardware, Computer Network..., Frame Relay, MPLS, VoIP, Talent Management, Call Center, Team Leadership, Program Management, WAN, Network Design, Telecommunications, Microsoft Excel, Switches, Cisco Technologies, IP, Budgets, VPN, Social Media, LAN-WAN, Broadband, TCP/IP, Ethernet, Routers, Wireless, Routing, Network Engineering, Managed Services, Telephony, Team Building, Customer Service, ATM networks, Wireless Networking, Co-location, Networking, Network Administration, Microsoft Office, DHCP, Account Management, Technical Support, Integration

Education
Northern Virginia Community College   1990 — 1994
Associate of Arts and Sciences (A.A.S.), Aviation/Airway Management and Operations

George Mason University   1989 — 1990

Old Dominion University   1988 — 1989

Experience
Amazon  January 2015 - Present
Staff Management SMX  November 2014 - January 2015
System One Holdings, LLC  January 2014 - May 2014
Pomeroy   October 2012 - November 2013
Pointivity  May 2008 - March 2010
GTC Systems  1999 - 2007
Hypercom  1994 - 1998

Skills
Microsoft Certified..., Hardware, Servers, Troubleshooting, Networking, Citrix Metaframe, Active Directory, SharePoint, Windows Server, Hardware Deployments, Account Management, Data Migration, Desktop Deployment

Education
DeVry University   1992 — 1995
Electronics

Experience
Pomeroy   December 2014 - May 2015
University of Kentucky  March 2014 - December 2014
Bluegrass Community and Technical Collage   January 2014 - February 2014

Skills
Research, Paper Preservation, Microsoft Office, Organization, Cataloging, Archives, Library, Microsoft Excel, Knowledge of XML/RDF, Drupal, Social Media, Libraries, History, Academic Libraries, Digital Libraries, Content Management, Public Speaking

Education
University of Kentucky   2013 — 2015
Master of Library & Information Science (MLIS), Library and Information Science, 3.4

Eastern Kentucky University   2009 — 2012
Bachelor of Arts (B.A.), History, 3.2 GPA

Experience
Life Line Screening  April 2015 - Present
Case Western Reserve University  August 2013 - April 2015
Cynergies Solutions Group  March 2012 - June 2013
Progressive Insurance  2012 - 2013
Pomeroy   February 2010 - March 2012
Erie PC Distribution   March 2009 - May 2009

Skills
VPN, Active Directory, Technical Support, Computer Hardware, Windows 7, A+ Certified, Wireless Networking, Subnetting, Laser Printers, Cisco VPN, Remote Desktop, Microsoft Office, BMC Remedy, Printers, Networking, Software Documentation, Information Technology, VoIP, iPad, Data Recovery, BMC Remedy ITSM, BMC Footprints, Mac OS X, iPhone Support, Windows 8, Ghost Imaging, Allied Telesis Fiber..., Gigabit Ethernet, Bomgar, Microsoft Exchange

Education
Tri-State Business Institute   2007 — 2009
Computer Information Systems, Network and System Administration/Administrator, 3.83

Erie Institute of Technology Inc   1997 — 1999
Associate's degree, Electronic Engineering, 3.35

Experience
ePlus inc.  August 2007 - Present
ePlus inc.  August 2003 - August 2007
Pomeroy   March 2000 - July 2002
DataNet, Inc  January 1992 - March 2000

Skills
Professional Services, Managed Services, Enterprise Software, SaaS, Unified Communications, Cloud Computing, Solution Selling, Cisco Technologies, Data Center, Virtualization, VMware, Security

Education
Denison University   1979 — 1983
Bachelor's Degree, Economics

Experience
Dignity Health  June 2015 - Present
EveryNetwork  August 2006 - June 2015
Ohlone College  January 2012 - December 2013
Pomeroy   December 2003 - August 2006
Prometheus Real Estate Group  July 1999 - December 2003
Oracle Corporation  November 1996 - June 1999

Skills
Software Documentation, Windows 7, Windows, Windows Server, System Administration, Microsoft Office, Troubleshooting, Microsoft Exchange, Customer Service, Computer Hardware, Microsoft Excel, ACLS/PALS Certified, BLS/CPR Certified, Vendor Management, Outlook, Networking, Technical Support, Servers

Education
Ohlone College   2012 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Foothill College   2005 — 2010
Pre-Nursing Studies

De Anza College   2005 — 2009
Pre-Nursing Studies

Experience
Garrard County Board of Education   August 2013 - Present
Compucom Systems Inc.  May 2013 - August 2013
Pomeroy   April 2013 - May 2013
Compucom  August 2011 - March 2013
NETVIEW, INC.   November 2010 - July 2011
AT&T Mobility  2008 - 2010
Dobson Communications  2000 - 2008
Mountain Computers   June 1998 - January 2000
Kentucky Emergency Management  2000 - 2000

Skills
Troubleshooting, Computer Hardware, XP, Software Installation, Windows 7, Active Directory, VPN, Routers, Servers, Switches, Laptops, Networking, LAN-WAN, Operating Systems, Cabling, Security, Computer Repair, OS and Software Rollouts, Hardware Rollouts, Desktop Support, Team Management, User Administration, Remedy Ticketing System, Wireless Networking, Telephony, Technical Support, Windows XP, Integration, Printers

Education
Eastern Kentucky University   2002 — 2003
Graduate studies, Computer Software Engineering, 3.7

Union College (KY)   1997 — 1999
Bachelor of Science, Business Administration / Management, 4.0

Oakland City University   1980 — 1982
General Studies

Experience
Consurgo Services   January 2013 - July 2014
SAIC  May 2012 - December 2012
Pomeroy   March 2012 - May 2012
Advanced Systems Development  April 2011 - November 2011
COLSA  May 2010 - March 2011
Northrop Grumman  February 2009 - May 2010
Lockheed Martin  October 2006 - January 2009
Tenacity  2005 - 2006
General Dynamics  2004 - 2005
ETG  2003 - 2004

Skills
Virtualization, VMware, VMware ESX, Windows, Solaris, Microsoft Exchange, Linux, Software Documentation, Troubleshooting, Windows XP, Citrix, Security, Data Center, Windows Server, XP, SAN, System Administration, Computer Security, Hardware, Information Security, vSphere, VMware Infrastructure, Cluster, Networking, Storage, Operating Systems, Servers, Software Installation, Active Directory, Network Security, High Availability

Education
George Mason University   2003 — 2005

John C Calhoun State Community College   2000 — 2002
Associate's degree

Experience
LabAnswer  April 2015 - Present
USDM  October 2011 - Present
RCM Technologies  2009 - 2011
Pomeroy   2000 - 2004

Skills
Biotechnology, Lifesciences, Pharmaceutical Industry, Cross-functional Team..., Medical Devices, Business Development, 21 CFR Part 11, Compliance, Software Quality..., Oracle Applications, FDA, CRO, Business Process, Quality System, Quality Assurance, Strategy, Enterprise Software, Leadership, Computer System..., Salesforce.com, Validation, New Business Development, SaaS, GCP, Pharmaceutics, GMP, CRM, Business Intelligence, Process Improvement, Change Control, Life Sciences

Education
East Carolina University   1991 — 1995
BS, Criminal justice, school of Social Work & Business admin

Experience
Sun Protech, LLC, R&M Bright Light Futures, LLC   2010 - Present
First Data Corporation  January 2002 - December 2009
Money Network   January 2002 - December 2008
Pomeroy   July 1993 - December 2001

Skills
Product Development, Mergers & Acquisitions, Payments, Management, Strategic Partnerships, Banking, Start-ups, Sales, Sales Management, Mergers, E-commerce, Product Management, Income Statement, Credit Cards, Mobile Payments, Strategy, Electronic Payments, Payment Card Processing, Debit Cards, SaaS, CRM, Cards, Vendor Management, Cross-functional Team..., P&L Management, Executive Management, Financial Services, New Business Development, Contract Negotiation, Integration, Acquisition Integration, Competitive Analysis, Strategic Planning, Marketing Strategy, Financial Statements, Business Strategy, Problem Solving, Solution Selling, Software Design, Customer Relations, Performance Metrics, Reporting Metrics, Synergies, Product Marketing, Business Process..., Business Planning, Client Relations, Presentation Skills, Business Analysis, Leadership

Education
Florida State University   1985 — 1989
Bachelor of Science (B.S.), Marketing, Sales Management

Experience
GE Healthcare IT  July 2015 - Present
Insight Global  April 2015 - May 2015
Randstandt   February 2015 - April 2015
TEKsystems  June 2014 - December 2014
Pomeroy   October 2013 - February 2014
World Wide TechServices  May 2012 - January 2014
Metters   October 2011 - November 2011
Wells Fargo Advisors  July 2011 - August 2011
Apex  July 2011 - August 2011
Smart Source Inc  October 2010 - October 2010

Skills
Troubleshooting, Technical Support, Windows 7, Operating Systems, Laptops, System Deployment, Testing, Electronics, Manufacturing, Test Equipment, Switches, SMT, Soldering, HP, Field Service, Windows 7 imaging, Networking, Windows XP, Computer Hardware

Education
Normandy High School   1983 — 1987
Electricity, Electronics, Computer Studies

Cuyahoga Community College
Electrical, Electronic Engineering, Computer Studies, Automotive Technology

New Horizons Computer Learning Center
Computer Certifications

Experience
Pomeroy   January 2014 - Present
Whole Foods Market  June 2010 - May 2014
Helen Keller International  February 2008 - July 2010
UPS  April 2005 - May 2008

Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Operations Management, Microsoft Word, Data Entry, Inventory Management, Inventory Control, Pricing, Forecasting, Retail, Grocery, Merchandising, Inventory, Access, Analysis, Budgets, Customer Satisfaction, Leadership, Management, Market Research, Negotiation, New Business Development, PowerPoint, Store Management, Strategic Planning, Teamwork, Team Building, Team Leadership, Sales, Purchasing, Cross-functional Team..., Social Networking, Logistics, Public Speaking, Time Management, Profit, Planograms, Inventory Analysis, CPFR, System Administration, Windows, Telephone Skills, HTML, Training, Administration, Phone Etiquette, Data Analysis, Process Improvement

Education
Essex County College   1997 — 1998
Business, Mathematics

Experience
TEKsystems  May 2015 - Present
Pomeroy   July 2014 - April 2015
Covenant Security Services  November 2013 - March 2014
Royce Security Services   August 1998 - November 2013

Skills
Security, Customer Service, Desktop Computers, Access Control, Troubleshooting, Computer Hardware, Software Installation, Windows 7, Computer Security, Computer Repair, Microsoft Office, Windows XP, Printers, Firewalls, Leadership, Hardware Installation

Education
Cuyahoga Community College   2011 — 2016
Associate's Degree, Computer Networking Hardware, Computer Networking Software, 2.7

Experience
Pomeroy   March 2015 - Present
Pomeroy   September 2012 - Present

Education
Northern Kentucky University   2012 — 2014
Working on my degree, Accounting and Business/Management

Gateway Community and Technical College   2009 — 2012
Associate of Science (AS), Accounting

Experience
Leisure Living Management  December 2014 - Present
Leisure Living Management  November 2013 - December 2014
Pomeroy   January 2013 - November 2013
Meijer  April 2010 - November 2013

Skills
Network Administration, Cisco Networking, Windows Server, Active Directory, Microsoft Exchange, Virtualization, Computer Repair, Customer Service, Time Management, Inventory Management, Inventory Control, Microsoft Office, Data Entry, Planograms, Merchandising, Retail, Loss Prevention

Education
Davenport University   2010 — 2013
Bachelor of Science (B.S.), Computer Networking

Kent Career Technical Center   2007 — 2009
Information Technology

Experience
Pomeroy   October 2008 - Present
Pomeroy   August 2005 - October 2008
Pomeroy   October 2004 - August 2005
Pomeroy   August 2000 - October 2004
US Navy  January 1993 - September 2000
RPI Graphics Data Solutions   September 1994 - August 2000
Paradigm Communications, Inc.   June 1997 - August 1997

Skills
Troubleshooting, Technical Support, IT Management, Hardware, Operating Systems, Management, IT Service Management, Computer Hardware, Wireless Networking, IT Operations, Windows 7, Help Desk Support, ITIL, Disaster Recovery, VPN, Data Center, Windows XP, Sla, Active Directory, HP, Windows Server, Servers, VMware, XP, Process Improvement, Service Delivery, Software Installation, Printers, ITIL v3 Foundations..., Laptops, SAP, Incident Management, A Certified, ERP, Service Management, Hardware Installation, ITIL Service Transition, ITIL Service Strategy, ITIL Service Design, ITIL Continual Service..., ITIL Service Operation, ITIL MALC

Education
Penn State University   2009 — 2013
Bachelor of Science (B.S.), Information Science and Technology

The Pennsylvania State University   2009 — 2011
Associate of Science (A.S.), Information Sciences and Technology, 3.92

Northern Kentucky University
Bachelor of Science, Information Sciences and Technology; Radio, Television, and Film

Embry-Riddle Aeronautical University
Astronautical Engineering

University of Cincinnati

Xavier University
Graphic Design

Experience
Delta Dental of Kansas  October 2014 - March 2015
Buchanan Technologies  2014 - 2014
Quintiles  June 2013 - 2014
American Red Cross  August 2012 - May 2013
Pomeroy   August 2011 - August 2012
Ericsson  May 2011 - February 2012
Kansas City Power & Light  November 2009 - June 2011
Sprint  December 2005 - April 2007
Sprint  August 2005 - May 2006
National Computer - Wichita, KS   2003 - 2005

Skills
Lotus Notes, Wireless Networking, Computer Hardware, Software Installation, Field Support, Dell Desktops, Lenovo, Microsoft Office, Microsoft Exchange, Hardware Support, Ghost Imaging, Remote Desktop, Help Desk Support, Call Center, Printers, Print Servers, Windows Server, Testing, TCP/IP, Group Policy, Active Directory, BMC Remedy, Citrix, Dell Computers, Network Administration, Call Centers, Remote Access, Security, Hardware, Disaster Recovery, Cisco Technologies, VPN, SharePoint

Education
Friends University   2007 — 2010
BA, Business Administration and Management, General, 3.80

Wichita State University
Business Asministration

Experience
Pomeroy   January 2014 - Present
Multiple Churches in Chicago, IL, Dallas, TX and Atlanta, GA   1990 - 2014

Skills
Microsoft Excel, PowerPoint, Musicians, Microsoft Office, Customer Service, Microsoft Word, Research, Troubleshooting, Technical Writing, HTML, Guitarist, Recording, Music, Volunteer Management, Public Speaking, Leadership, Teaching, Music Production, Music Industry, Entertainment, Management, Nonprofits, Singing, Event Planning

Education
Westminster Theological Seminary   2008 — 2011
Master's degree, Religion

Dallas Baptist University   2006 — 2007
Masters, Christian Education

Dallas Christian College   2003 — 2006
Bachelors of Science, Business Management & Ethics, Honors

Experience
Mercy Health (formerly Catholic Health Partners)   October 2014 - Present
Parallon  October 2014 - September 2015
Pomeroy   August 2013 - April 2014
Anthem  June 2007 - May 2013

Skills
Business Development, Cold Calling, Selling, Managed Services, Data Center, Professional Services, Information Technology, Sales Process, Enterprise Software, New Business Development, Networking, CRM, Salesforce.com, Consulting, Management, Direct Sales, Sales, Account Management

Education
University of Phoenix
Master’s Degree, Accounting

Eastern Michigan University
Forensic Psychology

University of Cincinnati
Communications

Experience
Pomeroy   November 2007 - Present

Skills
Customer Service, Project Management, Pharmaceutical Industry, Troubleshooting, Windows 7, Vendor Management, Windows, Networking, Integration, Business Analysis

Education
DeVry University   1992 — 1996
Bachelor's degree, Electrical and Electronics Engineering

Experience
Get Up & Go Travel   February 2014 - Present
Alpha Technologies, Inc.   November 2010 - Present
H & R Block  January 1990 - Present
Pomeroy   September 2000 - November 2010

Skills
Account Management, Solution Selling, Sales, Strategic Planning, Sales Process, New Business Development, Management, Strategic Partnerships, Project Management, Direct Sales, Sales Operations, Channel Partners, Leadership, Sales Management, Key Account Management, Business Development, Customer Service, Team Leadership, Product Marketing, Vendor Management, Selling, Business Planning, Forecasting, SaaS, Strategy

Education
Fairmont State University   1983 — 1986
Accounting

Experience
Systel Business Equipment  June 2014 - Present
Landmark Aviation  April 2011 - May 2014
Pomeroy   October 2007 - November 2008
Lockheed Martin  August 2006 - August 2007

Skills
SQL, Java, C#, VB.NET, Ubuntu, Subversion, MySQL

Education
Fayetteville Technical Community College   2011 — 2014
Associates in Applied Science Degree, Computer Programming, 4.0

High Tech Institute   2001 — 2003
O.A, Computer Networking & Information Technology

Experience
Pomeroy   June 2015 - Present
TigerDirect  September 2014 - May 2015
Hardees Restaurants  September 2010 - September 2014

Skills
Customer Service, Customer Satisfaction, Computer Repair, Computer Hardware, CompTIA A+, Microsoft Office, Computer Proficiency, iPhone, Computer Maintenance, Hardware, Troubleshooting, Software Installation, Wireless Networking, Windows 7, Time Management, Cash Handling, Cash Register, Technical Support, Windows, Laptops, Networking, Windows XP

Education
D G Erwin Technical Center   2013 — 2015
A+ Certification, Computer repair and Networking, A

George S. Middleton High School   2006 — 2010
High School Diploma

Experience
22nd Century Technologies Inc.  2013 - Present
New Age Technologies  October 2012 - October 2013
U.S. Department of Commerce   May 2012 - October 2012
Pomeroy   August 2011 - April 2012
Humana  2011 - 2012
Technology Consultants Inc.  November 2010 - August 2011
Best Lawyers LLC  September 2010 - October 2010
Savannah River Remediation LLC  July 2010 - September 2010
MI Source/RE Mason/Savannah River Site (DOE)   July 2010 - September 2010
Compass International  January 2010 - March 2010

Skills
Microsoft SQL Server, C#, ASP.NET, Software Documentation, Oracle, Software Development, Visual Basic, VB.NET, XML, Visual Studio, Databases, .NET, JavaScript, Database Design, ASP.NET MVC, T-SQL, SQL, SDLC, Web Applications, Testing, SSRS, ASP, Crystal Reports, Web Development, jQuery, Networking

Education
Rollins College   2002 — 2004
B.S. CIS, Computer Information Systems

Eastern Florida State College   1994 — 1996
A.Sci, Computer Programming and Applications

Experience
ScrapCraze, Team Lisa Bearnson   March 2015 - Present
Pomeroy   July 2013 - November 2014
Boone County Schools  November 2009 - May 2012
Creative Asset Solutions   2011 - February 2012
Strong Oaks Academy   August 2007 - May 2009
Leaving Prints   2002 - 2006
Dow Corning  March 1998 - May 1999
Dow Corning  May 1996 - March 1998
Dow Corning  July 1992 - May 1996
Dow Corning  August 1990 - July 1992

Skills
Customer Service, Marketing, Social Networking, Microsoft Office, Social Media, Outlook, Project Management, Training, Leadership, Team Leadership, Time Management, Facebook, Blogging, Photoshop, WebEx, Problem Solving, Leadership Development, Web Design, SEO, Quicken, Editing, Event Management, Teaching, Public Relations, Event Planning, Digital Scrapbooking, Scrapbooking, WordPress Design

Education
Northwood University   1988 — 1991
BBA, Business Management

Delta College   1986 — 1988
Associate's Degree, Office Management

Meridian High School, Sanford MI   1981 — 1985
High School, College Prep

Experience
The Goering Center for Family and Private Business  May 2015 - Present
Executive Consultant, Board Member, Facilitator   April 2014 - May 2015
Pomeroy   November 2012 - March 2014
Pomeroy   July 2010 - October 2012
CA (Computer Associates)   January 1999 - June 2009
US Army  January 1980 - January 2000
Xerox  January 1995 - January 1999
Martin Marietta / GE   January 1986 - January 1995

Skills
Program Management, Leadership, Project Management, Process Engineering, Consulting, Customer Service, Public Speaking, Logistics, Microsoft Office, Army, Research, Proposal Writing, Mainframe, Teaching, Team Building, Goal Oriented, Contract Negotiation, Management, Change Management, Business Development, Integrity, Integration, Coaching, IT Service Management, Process Improvement, Vendor Management, Strategy, Cross-functional Team..., Leadership Development, Team Leadership, Training, Outsourcing, Business Process..., Management Consulting, Operations Management, IT Strategy

Education
United States Military Academy at West Point   1976 — 1980
Bachelor of Science, National Security and Public Affairs

University of Southern California   1984 — 1987
Master of Science, Systems Management / Information Systems

Fuller Theological Seminary   2006 — 2009
Studies toward a Master of Arts, Global Leadership

Experience
Tempur Sealy International  September 2013 - Present
Pomeroy   January 2013 - September 2013
Xerox Services  April 2006 - February 2012
Xerox Services  April 2001 - April 2006

Skills
Business Process Mapping, Microsoft Dynamics AX..., SharePoint, Technical Writing, Disaster Recovery, Six Sigma, IT Security Policies, VMware, Editing, Quality Assurance, Proofreading, Quality Control, Data Entry, Software Documentation, Business Analysis, Business Process..., Documentation, Requirements Analysis, Process Improvement, Management, Training, Marketing Strategy, Business Process

Education
Eastern Kentucky University   2003 — 2008
Bachelor of Arts (B.A.), English

Experience
HireCIO   June 2015 - Present
Nationwide Insurance  September 2014 - June 2015
Riverside Radiology & Interventional Associates  April 2014 - September 2014
Pomeroy   October 2013 - April 2014
Omnicare  March 2012 - October 2013
Warren Rupp  2006 - 2012

Skills
Windows 7, Microsoft Excel, Troubleshooting, Microsoft Exchange, Servers, XP, Group Policy, Active Directory, Windows Server, Integration, Process Improvement, VMware, PowerPoint, Hardware, SCCM, McAfee, System Administration, System Deployment, Software Documentation, Help Desk Support, Windows XP, Patch Management, DNS, Management, Disaster Recovery, Vendor Management, Security, Microsoft Office, IT Operations, Data Center, Hyper-V, Infrastructure, Cluster, WSUS

Education
DeVry University   2008 — 2010
Associate of Applied Science in Network Systems Administration

Experience
Mine Site Technologies - The Americas   April 2014 - Present
Army National Guard  February 2006 - Present
Special Services International   1997 - Present
TEKsystems  October 2013 - March 2014
Von Technologies  October 2005 - December 2013
TEKsystems  August 2012 - April 2013
TEKsystems  October 2011 - February 2012
TEKsystems  October 2008 - February 2009
US Army  September 2006 - December 2007
Pomeroy   December 2003 - July 2005

Skills
LAN-WAN, DSL, Wireless Networking, Network Engineering, Network Design, Network Architecture, Switches, Routers, Adtran, Windows 7, Windows Server, Windows XP Pro, CompTIA A+ Certification, CompTIA Network+..., Telecommunications, Road Warrior, Active DoD Secret..., Military, Defense, Military Operations, Operational Planning, Microsoft Office, Team Leadership, Leadership, Management, Foreign Languages, Career Counseling, Instructor-led Training, Instruction, Training, Training Delivery, Problem Solving, Active Directory, Networking, Troubleshooting, VPN, TCP/IP, CompTIA A+, Windows XP

Education
University of Colorado Boulder   2002 — 2009
Bachelor of Arts (BA), International Affairs

University of Colorado Boulder   2004 — 2009
Bachelor of Arts (BA), Political Science

Defense Language Institute   1991 — 1991
Diploma and DoD Linguist Certification, Spanish

Experience
Jasper  July 2014 - Present
Vodafone  July 2012 - July 2014
Verizon Business  2009 - March 2012
Verizon Business  2004 - 2009
MasterObjects   2004 - 2004
Broadwing  2000 - 2003
Cisco Systems  1999 - 1999
Pomeroy   1996 - 1998

Skills
Managed Services, Pricing, Telecommunications, Cloud Computing, Pricing Strategy, Data Center, Solution Selling, Financial Modeling, RFP, Analysis, Outsourcing, Management, Financial Analysis, Product Management, Professional Services, Contract Negotiation, Business Case, Microsoft Excel, Business Development, Unified Communications, Contract Negotiations, Deal Structuring, Profitability Analysis, Business Case..., Team Management, Competitive Analysis, Excel, Negotiation, Sales, Legal Writing, People Management, Direct Sales, Contact Centre, International Business, SaaS

Education
The University of Texas at Austin - The Red McCombs School of Business   1998 — 2000
MBA

Duke University
AB

Experience
CDI Business Solutions  September 2005 - Present
CDI  March 2009 - December 2010
IBM  2005 - 2009
Pomeroy   September 2005 - March 2008
CDI for Infineon   October 2004 - August 2005
Market Analyst International PTY LTD   February 2002 - August 2004
InterSys Consulting, Inc.   April 1999 - February 2002

Skills
SAP R/3, SAP Implementation, SAP ERP, IBM Mainframe, SAP Netweaver, SAP, SAP BW, SAP Portal, Security, Lotus Notes, Enterprise Portals, Software Documentation

Education
Dutchess Community College   1990 — 1994
Communications

Experience
Kao USA Inc.  September 2011 - Present
Messer Construction Co.  September 2008 - September 2011
Messer Construction Co.  2003 - 2008
Messer Construction Co.  1999 - 2003
Pomeroy   1998 - 1999
Pomeroy   1997 - 1998
Pomeroy   1996 - 1997

Skills
WAN, Infrastructure, Telecommunications, Riverbed, VPN, Cisco AnyConnect, Cisco Call Manager, Networking, QoS, Cisco Wireless, Cisco Switches, Jabber, Cisco Telepresence, ASA, VMware Infrastructure, Servers, Hardware, SAN, Infrastructure Projects, Microsoft Exchange, System Deployment, Citrix, Microsoft Servers, Active Directory, VMware, Cisco IOS, Cisco Nexus, Polycom

Education
Georgetown College   1988 — 1992
Bachelor's Degree, Biology and Chemistry

Rowan County Senior High School

Experience
Pomeroy   July 2014 - Present
Port Authority of NY & NJ  July 2013 - Present
Atlantic Medical Center   December 2013 - February 2014
Waste Management  August 2012 - February 2014
Cablevision  March 2011 - January 2012
Meadowlands Hospital and Medical Center  April 2008 - August 2011
Greater Alliance Federal Credit Union  June 2007 - January 2011

Skills
Telecommunications, Customer Satisfaction, Microsoft Operating..., Wireless Networking, Adult Education, web application support, Bilingual-English/Spanis..., Microsoft Office, Professional..., Project Development/Mgmt, Research Analysis, Development & delivery..., C++ Language, TCP/IP protocols, Strategic Planning, Help Desk Support, Networking, Servers, Technical Support, Troubleshooting, Information Technology, Computer Hardware, Security, System Deployment, Databases, Printers, Laptops, Team Leadership, Testing, Windows 7, Operating Systems, Management, Research, Customer Service, Training, Microsoft Excel, Outlook, Team Building, Cisco Technologies

Education
New Jersey Institute of Technology   2013 — 2017
Bachelor's degree, Computer Science/Networking Security

Essex County College   2011 — 2013
Associate's degree, Computer and Information Systems Security/Information Assurance

Nyack College   2006 — 2007

Experience
American Realty Capital  March 2012 - Present
Pomeroy   February 2011 - March 2012
Allied Personnel Services  February 2010 - February 2011

Skills
Cisco Call Manager, Cisco VoIP, Cisco Technologies, Cisco Routers, Cisco IOS, SharePoint..., SharePoint Designer, Microsoft Exchange, Active Directory, System Administration, Computer Hardware..., Windows 7, Windows Vista, Windows XP Professional, Microsoft Office, Adobe Creative Suite, Photography, Lotus Notes, Android, iPhone, Blackberry Enterprise..., Sound Editing, Computer Setup, QuarkXPress, Wireless Networking, Printer Support, Ubuntu, Windows Server, Troubleshooting

Education
DeSales University   2005 — 2009
B.A., Communications

Archbishop Ryan H.S.   2001 — 2005
H.S. Diploma

Experience
Luminex Software, Inc.   January 2014 - Present
Pomeroy   July 2013 - January 2014
EMC Isilon  August 2012 - April 2013
Symantec Corporation  May 2010 - July 2012
Presidio  June 2009 - May 2010
StorageTek  February 1998 - January 2009
Sun Microsystems  February 1998 - 2009
NCR Corporation  July 1985 - February 1998

Skills
Storage, Solution Selling, Storage Solutions, Account Management, Enterprise Software, Virtualization, Storage Area Networks, Data Center, Professional Services, Channel Partners, Deduplication, Storage Virtualization, Salesforce.com, Sales Process, SaaS, Management, Storage Management, Pre-sales, NetApp, High Availability, Security, Sales Enablement, NAS, Demand Generation, Software Industry, Enterprise Storage, Selling, Servers, SAN, Fibre Channel, Go-to-market Strategy, Disaster Recovery, Business Alliances, Product Management, VMware, Unified Communications, Enterprise Architecture, Direct Sales, Channel Sales, Resellers, Sales, Storage Architecture, HP, Business Continuity, Sales Operations, Strategic Partnerships, Partner Management, Managed Services, Backup Solutions, VDI

Education
Denison University   1981 — 1985
BA, Computer Science

Experience
Pomeroy   September 2014 - December 2014
Goodwill Industries of Central Iowa  December 2013 - September 2014
Des Moines Area Community College  January 2014 - March 2014
Goodwill  August 2013 - December 2013
On With Life  July 2013 - August 2013
Towne Park  March 2013 - July 2013
Des Moines University  July 2012 - September 2012
CompuCom  July 2012 - July 2012
Human Capital Staffing, L.L.C.   March 2012 - May 2012
HP Enterprise Services  March 2011 - February 2012

Skills
Windows 7, Microsoft Office, Microsoft Excel, Mac OS, Windows XP, Computer Hardware

Education
Des Moines Area Community College   2013 — 2014
Network Security Manager Certificate Program, Information Technology

Des Moines Area Community College   2010 — 2011
HIT Implementation Manager, Health Information Technology

Kaplan University-Cedar Rapids Campus   2000 — 2001
Associate's Degree, Computer Information Systems; Web Design

Grand View College   1992 — 1994

Des Moines Area Community College   1988 — 1992
AAS, Accounting

Experience
Pomeroy   January 2014 - Present
General Datatech  September 2012 - January 2014
Ingram Micro  October 1996 - September 2012
Computer City  August 1994 - October 1996
McDonald's Corporation  August 1990 - August 1994

Skills
Virtualization, Data Center, Storage, Disaster Recovery, Storage Area Networks, NAS, EMC Storage, Computer Hardware, Solution Selling, Pre-sales

Education
Niagara University   1998 — 2009
Master of Business Administration (M.B.A.)

Buffalo State College   1994 — 1996
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems

Niagara County Community College   1992 — 1994
Associate of Science (A.S.), Computer Science

Erie Community College   2010 — 2011
CCENT, Cisco Networking Academy

Grand Island High School

Experience
Pomeroy   November 2006 - Present
Jefferson Wells International  2001 - 2006
IRMS, Inc.   June 1997 - June 2001
The Kobacker Company  1978 - 1997

Skills
Tax, Sarbanes-Oxley Act, Corporate Tax, Sales Tax, Due Diligence, Mergers, Tax Research, Tax Preparation, Property Tax, FIN 48, CPA, Tax Accounting, Income Tax, International Tax, Use Tax, Financial Analysis, Financial Accounting, Management Consulting, Tax Returns, State Tax, Tax Advisory, Financial Reporting, Auditing, Business Services, Internal Controls, Manufacturing, Mergers & Acquisitions, SEC filings, Finance, Internal Audit, Forecasting, Sarbanes-Oxley

Education
Rutgers, The State University of New Jersey-Newark   1970 — 1971
MBA, Professional Accounting

Denison University   1966 — 1970
BA, Economics

Experience
HP Software  December 2000 - November 2011
Pomeroy   November 1998 - December 1999
Southern Computer Warehouse  April 1996 - November 1998

Skills
Solution Selling, Enterprise Software, Channel, Account Management, HP, Sales Enablement, Sales Process, Business Alliances, Storage, Managed Services, Sales, New Business Development, Resellers, Key Account Management, Data Center, Business Development, Team Leadership, Direct Sales, Management, Sales Operations, Start-ups

Education
Florida State University   1984 — 1988
Bachelor of Science (BS), International Relations and Affairs

Experience
POMEROY   February 2015 - Present
Attorneys' Title Fund Services   July 2009 - December 2014
Attorneys Title Insurance Fund  December 1997 - July 2009
Convergys (formerly CBIS)   November 1996 - December 1997
Orlando Regional Healthcare Systems   1988 - November 1996

Skills
SharePoint, Software Documentation, Vendor Management, Access, Business Analysis, Process Improvement, Project Management, SQL, System Administration, Troubleshooting

Education
Florida Southern College
BS Human Resources Management

Experience
MillerCoors  January 2011 - Present
NWN Corporation  August 2010 - October 2010
Pomeroy   December 2009 - April 2010
GSI Commerce  September 2006 - June 2009
General Dynamics AIS, Greensboro, NC   August 2006 - September 2006

Education
Florida Institute of Technology   2010 — 2014
BS, Computer Information Systems

Brookstone College of Business   2002 — 2004
Computer Technology

Experience
Pomeroy   October 2010 - October 2011
Peak Systems, Inc.   March 2010 - August 2010
InsideOut Networking   May 2009 - September 2009

Education
Oakland Community College   2008 — 2009
Certificate, Computer Support

Ferris State University   2001 — 2006
Bachelor of Science, Plastics Engineering Technology

Oakland Technical Center - Southwest Campus   1999 — 2001
AutoCAD 2000 & Manual Drafting

Experience
Pomeroy   March 2010 - Present
US Army  May 2007 - Present
BBVA Compass  January 2009 - January 2010
Micro Tech Computers   January 2008 - January 2009

Skills
Human Resources, Time Management, PowerPoint, Leadership, Microsoft Office, Microsoft Word, Teamwork, Recruiting, Microsoft Excel, Customer Service, English, Public Speaking, Social Media, Employee Relations, Research, IT Solutions, Information Technology, Government, Team Building, Military, Sales, Program Management, Troubleshooting, Management

Education
Faulkner University   2008 — 2010
Bachelor's degree, Human Resources Management/Personnel Administration, General

Jefferson State Community College   2005 — 2006
Associate's degree, Business Administration and Management, General

Experience
Cone Health Care System   March 2012 - Present
Cone Health Care System   March 2006 - March 2012
Wells Fargo  November 2005 - March 2006
North Carolina A&T State University  August 2005 - November 2005
Graham and Associates Temp. Services   November 2004 - August 2005
Pomeroy   March 2005 - May 2005
Unisys  September 1998 - November 2002

Skills
Windows 7, Customer Service, Windows Server, Troubleshooting, Software Installation, XP, Windows, Active Directory, Computer Hardware, SharePoint

Education
Florida Institute of Technology   2013 — 2015
Master’s Degree, Master of Science in Information Technology - Cybersecurity

Guilford Technical Community College   2011 — 2011
N/A, Using SharePoint for End-Users and Contributors

Guilford Technical Community College   2011 — 2011
N/A, Managing SharePoint Sites for Local Site Administrators

ECPI   2008 — 2008
Cisco CCNA

ECPI   2003 — 2003
MCSA

ACE Center   2001 — 2001
XML and .NET course

Florida State University   2001 — 2001
Active Server Pages Program

Florida State University   2000 — 2000
Webmaster Certification Program

North Carolina Central University   1993 — 1998
B.A., Business Administration/Computer Information Systems

Experience
MPI Research  2011 - 2015
Pomeroy   December 2009 - March 2011

Skills
Active Directory, Databases, Troubleshooting, SharePoint, Software Documentation, System Administration, Technical Support, Windows Server

Education
Florida Metropolitan University   2005 — 2010
Associates, Computer Science Network Admin./ Programming

Experience
Pomeroy   October 2007 - Present
Southern Connecticut State University  September 1999 - August 2001

Education
Florida State University   2002 — 2005
MLS, Library Science

Experience
HSBC  December 1999 - Present
Pomeroy   January 1994 - December 1999

Skills
Call Center, Vendor Management, Business Analysis, Risk Management, Disaster Recovery, Change Management, Project Management, ITIL, PMO, Visio, Enterprise Architecture, IT Service Management, PMP, Contact Centers, Process Improvement, Windows Server, Unix Operating Systems, Scripting, HTML, PHP4/5, VoIP, Aspect, Unified Communications, Active Directory, Sybase Adaptive Server, MySQL, Network Design, TCP/IP, Routing, VMware ESX, Call Centers, Windows, Data Center, IVR, Management, Workforce Management, System Deployment, Networking, Firewalls, IT Strategy, Integration, SharePoint, Infrastructure, SDLC, IT Management, IT Operations, Service Delivery, ACD, Unix, Pre-sales

Education
Eastern Kentucky University   1990 — 1994

Experience
Contractor (Own Business)   March 2011 - Present
Pomeroy   March 2012 - June 2014
Micro Center  September 2010 - March 2011
The Home Depot  April 2009 - August 2010

Skills
A Certified, XP, Laptops, Windows 7, Troubleshooting, Computer Hardware, Computer Repair, Help Desk Support, Computer Maintenance, Remote Desktop, CompTIA, Windows XP Pro, Technical Support, Wireless Networking, Hardware, Windows

Education
The University of Akron   2006 — 2008
Associates of Applied Science, Computer Information Systems

Edinboro University of Pennsylvania   2005 — 2006

Experience
Pomeroy   July 2013 - Present
RESA V   March 2012 - July 2013
Compass Learning  August 1992 - September 2011

Skills
Customer Service, Program Planning, Program Design, Windows Server 2008, Windows Server 2003, Windows Server 2000, Windows Server NT, SQL Server 2000-2008, Remote Assistance, Remote Support, Software Installation, Software Engineering, Software Repair, Computer Maintenance, Device Drivers, Computer Hardware..., Computer Repair, Network Troubleshooting, Server Management, Load Balancing, VMware Workstation, Proxy Servers, Instructor-led Training, Hardware/Software..., Printer Support, Hardware, Servers, XP, Computer Hardware, Operating Systems, System Administration, Windows, Network Administration, TCP/IP, Desktop Support, Windows 7, Wireless Networking, A+ Certified, MS Office Suite, LAN/WAN, Backup Exec, DHCP, Troubleshooting, Technical Support, Windows Server, Switches, Networking, IIS, Laptops, Printers

Education
DeVry University-Minnesota   2012 — 2018
Bachelors of Science, Computer Information Systems, 4.0

Roane-Jackson Vocational Technical Center   1986 — 1988
Certificate, Electronics Repair

Ravenswood High School   1984 — 1987
High School Diploma, General Studies

Experience
Tracker Management Systems, Inc.   April 2015 - Present
Pomeroy   November 2014 - March 2015
Cleveland Clinic  May 2014 - November 2014
RadioShack  May 2012 - June 2014
Coffee Cup Family Restaurant   November 2009 - April 2012
City of Bedford Service Dept.   May 2011 - August 2011

Skills
Computer Maintenance, Computer Hardware, Computer Repair, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Troubleshooting, Windows, Technical Support, Networking, Data Entry, Telephone Skills, Windows 7

Education
Cuyahoga Community College   2012 — 2013
AAS, Information Technology (Computer Networking Hardware & Software)

Kent State University at Geauga   2011 — 2012
AAS, Information Technology

Experience
Pomeroy   May 2012 - Present
Miss Porter's School  August 1996 - June 2011
Miss Porter's School  August 1979 - March 1996

Skills
Computer Hardware, Software Installation, Software Training, Help Desk Management, Network Administration, Microsoft Office, Adobe Creative Suite, Active Directory

Education
Lancaster Theological Seminary   1975 — 1978
Master of Divinity

Elon University   1971 — 1975
BA

Experience
PayRight Health Solutions, LLC   June 2013 - Present
Pomeroy   November 2012 - June 2013
BluePoint Data   June 2006 - November 2012

Education
Florida State University   2001 — 2006
Bachelor of Science (B.S.), Physics / Computer Science

Experience
SUN PHARMA  June 2006 - Present
Pomeroy   October 2005 - May 2006
City of Lake Wales  April 2001 - July 2005

Skills
Network Administration, Network Security, Cisco ASA, Cisco IOS, Virtualization, Active Directory, Change Control, Operating Systems, IT Service Management, IT Management, Project Management, Microsoft Office, ITIL, Quality Assurance, Vendor Management, Data Management, Leadership, Management, Strategic Planning, Training, Microsoft Excel

Education
Polk State College   2001 — 2003
Microsoft and Cisco Certifications

Florida Technical College   1999 — 2001
Associate of Science (AS), Computer Systems Networking and Telecommunications