One Touch Direct
Address: 4902 W Sligh Ave, Tampa, FL 33634 Hours: Open ⋅ Closes 2AM Sunday5AM–2AMMonday(Martin Luther King Jr. Day)5AM–2AMHours might differTuesday5AM–2AMWednesday5AM–2AMThursday5AM–2AMFriday5AM–2AMSaturday5AM–2AMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (866) 948-4005: Place name: : Website: : Category: : : : Website: http://www.onetouchdirect.com/ Category: Marketing Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (2) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of OneTouch Direct Posting publicly on the Web Write a review Reviews"I love my job, the vibe, the people, and the environment." "Horrible place to work unprofessional completely" "Find an employer who cares about their people and what goes on in a work place." View all Google reviews
One Touch Direct List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at One Touch Direct. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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One Touch Direct Employees
GTE Federal Credit Union June 2011 - Present
One Touch Direct August 2009 - June 2011
Skills
Management, Marketing Strategy, Finance, Business Strategy, Customer Service, Microsoft Office, Financial Analysis, PowerPoint, Strategic Planning, Credit, Banking, Sales, Call Centers, Risk Management, Team Leadership, Consumer Lending, Outlook, Mortgage Lending, Underwriting, Financial Risk, Performance Management, Credit Risk, Credit Analysis, Strategy, Financial Services, Account Management, New Business Development, Loans, Coaching, Process Improvement
Education
University of South Florida
Master's degree, Economics
Hillsborough Community College
Associate of Arts and Sciences (A.A.S.), Economics
One Touch Direct July 2013 - Present
T-Mobile March 2003 - August 2012
Skills
Project Management, Public Speaking, Call Centers, Customer Service, Human Resources, Business Strategy, Team Management, Motivational Speaking, Team Mentoring, Operations Management, Management, Telecommunications, Mobile Devices, Training, Team Building, Team Leadership, Leadership, Recruiting, Customer Satisfaction, Coaching, Microsoft Office, Program Management, Process Improvement, Sales, Account Management, Customer Experience, CRM, Strategic Planning, Interviews, Employee Training, Performance Management
Education
Strayer University 2013 — 2016
Bachelor of Business Administration (BBA), Human Resources Management and Services
Soil Express Ltd. February 2015 - Present
Comcar Industries December 2013 - December 2014
One Touch Direct December 2005 - December 2013
Skills
Truck Driving, Call Centers, Customer Retention, Sales, Employee Training, Strategy, Recruiting, Sales Operations, Management, Customer Experience, Training, Team Building, Sales Management, Lead Generation, Performance Management, Customer Satisfaction, Account Management, Team Leadership, Leadership, Coaching, Talent Acquisition, Direct Sales, CRM, Leadership Development, Vendor Management, Telemarketing, Process Improvement, Salesforce.com, Operations Management
Education
Pinellas Technical Education Center-St Petersburg 2013 — 2013
Certificate, CDL A, 4.0
Kenai Central High School 1980 — 1984
High School, Regular/General High School/Secondary Diploma Program, 3.5
Bloomin' Brands, Inc. April 2015 - Present
PwC May 2014 - March 2015
One Touch Direct March 2013 - March 2014
One Touch Direct December 2012 - March 2013
CGS June 2006 - June 2011
CGS June 2002 - June 2006
CGS June 2002 - June 2006
CGS March 1998 - June 2002
Skills
Troubleshooting, Training, SharePoint, Software Documentation, Technical Support, Microsoft Office, Call Centers, Process Improvement, Customer Service, Help Desk Support, Project Management, Vendor Management, Business Analysis, Disaster Recovery, Lotus Notes, Visio, Windows, Team Leadership, System Administration, XP, Hardware, Information Technology, Active Directory, ITIL, CRM, Windows Server, Workforce Management, Forecasting, IT Service Management, IT Management, Windows XP, E-Learning, Windows 7, Call Center, Requirements Analysis, Schedule Control, Schedule Writing, Production Schedules, Technical Writing, Documentation Management, Leadership, Management, Analysis, Team Building, Coaching, Employee Training, Access, Planning, Business Process..., Analytics
Education
International Academy of Design and Technology-Tampa 1994 — 1996
Associate’s Degree, Graphic Design, 3.5
University of South Florida
Art/Art Studies, General
One Touch Direct October 2013 - Present
Pen & Palette Imaging LLC February 2008 - June 2008
Teleperformance 2005 - 2008
Skills
Customer Service, Telecommunications, Technical Support, Graphic Design, Customer Satisfaction, TCP/IP, Proficient Typing Skills, Windows Vista, Childcare, Call Centers, BPO, Workforce Management
Education
Marshall University 1997 — 2000
One Touch Direct September 2013 - Present
Verizon Business - Siwel Consulting Inc. March 2006 - October 2012
Stream Global Services July 2001 - December 2003
Premier Retail Networks October 2000 - August 2001
Skills
CompTIA A+ Certification, VoIP, VPN, LAN-WAN, WAN, Switches, Routers, IP, TCP/IP, Network Design, Network Security, Computer Network..., Telecommunications, Cisco IOS, Juniper, Ethernet, Troubleshooting, Network Engineering, Frame Relay, VMware, Windows Vista, Windows 7, Unix, Mainframe, Desktop Computers, Active Directory, Outlook, Lotus Notes, RSA SecurID, Cisco VPN, Symantec Endpoint..., Safeboot, HTML, Servers, Help Desk Support, Cisco Technologies, SCCM, Windows XP Pro, FTP, Microsoft Office, Sametime, McAfee Antivirus, Symantec Antivirus, CMIS, BMC Remedy, ETMS, Avaya CMS Supervisor, Sabre, Citrix, Remote Desktop
Education
University of South Florida 1980 — 1984
Degree Not Completed, Computer Science
One Touch Direct December 2014 - Present
Hamburg Casino April 2013 - November 2014
Roswell Park Cancer Institute 2011 - 2011
Skills
Fundraising, Nonprofits, Community Outreach, Event Planning, Grant Writing, Public Speaking, Public Relations, Social Media, Marketing Communications, Strategic Planning, Volunteer Management, Press Releases, Microsoft Office, Event Management, Social Media Marketing, Media Relations, Marketing, Team Building, Social Networking, Facebook, Editing
Education
Canisius College 2005 — 2007
Bachelor of Arts, English
Canisius College
Bachelor of Arts (B.A.), English Language and Literature, General
Sykes June 2014 - Present
One Touch Direct May 2013 - October 2013
Sun RV resorts August 2012 - March 2013
iConcertTickets.com July 2011 - November 2011
Rivard Insurance Agency, Inc. December 2009 - May 2010
Midwest Center for Youth and Families December 2007 - August 2008
Shoes For Crews March 2006 - September 2007
Skills
Customer Service, Call Centers, Customer Satisfaction, Outlook, Customer Retention, Telephone Skills, Data Entry, Time Management, Team Building, Microsoft Word, Microsoft Excel, Sales, PowerPoint, 10 Key, Teamwork, 41 WPM, Behavioral Health, Community Outreach, Reservation, Electronic Payments, Close Attention to...
Education
Palm Beach State College 2003 — 2004
n/a, Psychology
Spanish River High School 1999 — 2001
HS Diploma
Verizon Enterprise Solutions March 2015 - Present
Duke Energy Corporation September 2012 - April 2014
New Horizons Computer Learning Centers 2014 - 2014
One Touch Direct 2014 - 2014
Stream Global Services December 2011 - February 2012
Siwel Consulting February 2008 - March 2011
Pomeroy November 2005 - February 2008
Skills
Blackberry Enterprise..., Outlook, Mainframe Testing, Computer Network..., Active Directory, DNS, VPN, Laptops, Technical Support, Help Desk Support, Windows XP, Windows 7, Group Policy, Security, Troubleshooting, TCP/IP, Windows Server, Servers, Networking, BMC Remedy, Remote Desktop, Windows, Hardware
Education
D G Erwin Technical Center 2004 — 2006
Technical Diploma, Computer Technology/Computer Systems Technology, A
One Touch Direct September 2013 - Present
SunStar EMS 2009 - 2011
Seagull Designs Inc. January 1992 - December 2009
Skills
Network Security, Windows, Microsoft Office, Wireless Networking, Security, Firewalls, Windows 7, Computer Security, Active Directory, Operating Systems, VPN, Antivirus, Routers, Computer Hardware, Help Desk Support, Team Building, Public Speaking, Customer Service, Troubleshooting, Networking
Education
keiser University-Tampa, FL 2011 — 2012
Associate of Science (AS), Information Technology, 3.7
Seminole Community College 2003 — 2005
Associate's degree, Fire Science/Fire-fighting, 4.0
The Tampa Tribune July 2013 - Present
Thompson Media Group LLC October 2009 - July 2013
One Touch Direct January 2009 - September 2009
Voice Powered Solutions June 2006 - November 2008
Voice Powered Solutions June 2006 - November 2008
CA Technologies April 2003 - December 2003
Member Services Organization, Inc. April 2002 - February 2003
DB&A - DeWolff, Boberg & Associates, Inc January 2001 - January 2002
SouthTrust Bank November 1995 - June 2000
Macy's (previously Burdines) June 1993 - May 1995
Skills
Customer Service, Customer Satisfaction, Customer Service..., Project Management, Sales Management, Consulting, Call Centers, Training, Employee Training, Sales Rep Training, Staff Development, Budget Reconciliation, Budget Forecasts, Marketing, Quality Assurance
Education
Florida State University 1989 — 1993
Bachelor of Science Marketing
TSC-Jacobs North January 2014 - Present
University of South Florida August 2009 - December 2013
In and Out Valet May 2012 - August 2012
One Touch Direct October 2007 - June 2009
Skills
PowerPoint, Microsoft Word, Photoshop, Microsoft Excel, Customer Service, Microsoft Office, Outlook, Research, Windows, Mac, Water Treatment, Water Quality, Water Resources, Water Management, Wastewater Treatment, Wastewater Treatment..., Water & Wastewater...
Education
University of South Florida 2009 — 2013
Bachelor of Science (BS), Environmental Engineering
Extra Ice 2013 - Present
perfectouch massage 2009 - Present
one touch direct May 2006 - Present
Skills
Public Speaking, Coaching, Management, High Organizational..., Corrective Exercise, Postural Assessment, Muscle Physiology, Anatomy, active isolated..., deep tisse massage, sports massage
Education
St. Petersburg College 2011 — 2014
A.S. Crime Scene
Spc College 2010 — 2012
Crime Scene Technichian, Criminology
DeVry University July 2009 - Present
One Touch Direct September 2014 - December 2014
General Dynamics Information Technology February 2014 - May 2014
CGS September 2007 - September 2008
Bright House Networks January 2006 - July 2007
Senn Communications April 2000 - June 2000
Twinstant December 1995 - January 2000
Skills
Computer Hardware, Hardware Diagnostics, Software, Microsoft Office, Microsoft Visual Studio..., C++, Creative Problem Solving, Office Equipment, CompTIA A+ Certification, Soldering, Customer Support, Editing, Yearbook, High School newspaper
Education
DeVry University 2009 — 2014
Working on Bachelor of Science, Game & Simulation Programming
California Institute of Customer Engineering 1999 — 1999
Certificate for Office Equipment repair & A+
Orange Coast College 1994 — 1999
Ecology
Traffic Jam Event March 2015 - Present
PIN CHASERS August 2009 - April 2015
One Touch Direct April 2008 - March 2009
United States Marine Corps October 1999 - October 2003
Skills
Customer Service, Strategic Planning, Microsoft Excel, Microsoft Word, Marketing Strategy, Accounts Receivable, Accounts Payable, Hiring, Inventory Management, Restaurant Management, Food & Beverage, Process Scheduler, Hospitality, Staff Management, Microsoft Office, Team Building, Management, Leadership, Public Speaking, Team Leadership, Coaching, Customer Satisfaction, Leadership Development, Training
Education
University of Phoenix 2009 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Coastal Carolina Community College 2001 — 2002
Auto Body Painting and Refinishing
JPMorgan Chase & Co. October 2014 - Present
One Touch Direct September 2013 - November 2014
Interactive Contact Solutions November 2011 - April 2012
Capital One 2012 - 2012
CGS December 2010 - November 2011
Staffing Resource Group, Inc February 2010 - September 2010
Skills
Windows 7, Remote Desktop, Microsoft Exchange, Networking, Windows Vista, Remote Access, Customer Service, Technical Support, Computer Hardware, Windows XP Pro, BMC Remedy, Active Directory, TCP/IP, VPN, Cisco Technologies, Customer Support, Office 2010, Microsoft Office, Windows XP, Microsoft Office 2007, Remote User Support, Internet Security, Customer Retention, WiFi, Microsoft Office 2010, Mac OS, Computer Hardware..., Windows 8, Help Desk Support, Call Centers
Education
Owens Community College 2003 — 2004
University of Toledo 2000 — 2001
Computer Systems Networking and Telecommunications
Woodward High School 1998 — 2000
HS Diploma, 3.8
Northeast Security Inc. January 2014 - Present
swissbakers April 2013 - February 2014
International House of Pancake January 2012 - January 2013
One Touch Direct January 2009 - March 2010
FedEx Ground August 2008 - April 2009
Skills
Bilingual, English-Spanish, Microsoft Office, Interpersonal..., Reliable, Close Attention to..., Dependable Team Player, Multi-line Phone, People Skills, Cash Register, Highly responsible, Fast-paced
Education
Southwest Florida College
Associate of Science (A.S.), Criminal Justice, 3.57
Proforma September 2015 - Present
YourMembership.com August 2013 - September 2015
Vitera Healthcare Solutions July 2012 - March 2013
Copeland Architectural Systems September 2011 - June 2012
Community Stepping Stones May 2011 - August 2011
One Touch Direct July 2008 - May 2009
Maddux Business Report December 2008 - February 2009
Publix May 2005 - October 2005
Skills
Microsoft Office, Troubleshooting, Customer Service, Project Management, Management, Training, Windows, Social Networking, Time Management, HTML, Software Documentation, Social Media, Networking, Salesforce.com, Process Improvement, Outlook, Microsoft Word, New Business Development, Operating Systems, Photoshop, PowerPoint, Access, Microsoft Excel, Data Analysis, Team Leadership, SaaS, Technical Migration, Content Management, Database Management, System Configuration, Databases
Education
University of South Florida 2010 — 2012
Bachelor's Degree, Management of Information Systems
University of South Florida 2008 — 2010
BA, Economics
Hillsborough Community College 2007 — 2008
AA, Business Administration
Central Florida Community College 2004 — 2006
AA, Business Administration
Kutoto, Inc February 2013 - May 2014
Ubisoft August 2013 - October 2013
One Touch Direct June 2013 - August 2013
Freelance internet May 2010 - November 2012
Rincon ca May 2004 - May 2010
Skills
CompTIA A+ Certification, HTML 5, CSS3, Windows 7, Windows Vista, Windows XP Pro, Photoshop, PHP4/5, MySQL, Prestashop, Wordpress, Joomla, FTP, TeamViewer, Lotus Notes, SEO, E-commerce SEO, cPanel, Samba, Debian, Solaris, Microsoft Excel, Microsoft Word, CompTIA A+ Essentials, Linux, Ubuntu, Mac OS, Maverick, Cisco IOS, Firewalls, Network Security, HTML5
Education
Collège de Maisonneuve 2013 — 2014
Enterprises Agent, Business administration, salient - outstanding
Universidad de Salamanca 2009 — 2010
Maîtrise // Master, Sécurité informatique - Commerce Electronique // E-Commerce and It-Security
simon rodriguez 2010 — 2010
Diplôme // Certificated, Commerce électronique // E-Commerce
Universidad de Salamanca 2008 — 2009
Maîtrise // Master, Commerce électronique // E-commerce
Universidad Rafael Belloso Chacín 2001 — 2006
Baccalauréat en informatique // Bachelor of Computer Science and Technologies
JPMorgan Chase February 2012 - Present
JPMorgan Chase February 2012 - September 2012
One Touch Direct June 2011 - February 2012
Expert Marketing, LLC October 2010 - June 2011
Sterling Payment Technologies May 2009 - September 2009
Countrywide Bank, FSB February 2007 - February 2009
Skills
CRM, Negotiation, Training, Management, Call Centers, Team Building, Sales, Leadership, Forecasting, Customer Service, Marketing, Customer Satisfaction, B2B, Recruiting, Sales Operations, Coaching, Customer Retention, Analysis, Quality Assurance, Vendor Management
Education
International Academy of Design
Graphic Design
Nordstrom 2014 - Present
Olive Garden 2014 - Present
University Courtyard May 2013 - July 2013
The Cell Phone Place July 2010 - April 2013
One Touch Direct April 2009 - August 2009
Alltel Wireless September 2006 - March 2009
Metro PCS September 2005 - September 2006
Skills
Customer Service, Wireless, Technical Assistance, Administrative..., Sales, Job Coaching, Phone Etiquette, Microsoft Word, Microsoft Excel, Marketing Strategy, Retail Sales, Logo Design, People Skills, Organizational..., Communication Skills, Problem Solving, Makeup Artistry, Make Things Happen, Styling, Fashion
Education
Tallahassee Community College
Associates, Arts; Marketing
Netpique October 2013 - Present
Actively Seeking Employment September 2013 - Present
Arbitron Media August 2005 - March 2013
Arbitron Media January 2011 - January 2013
One Touch Direct January 2007 - January 2010
Voice Power Solutions January 2005 - January 2007
American Collegiate Financial Services May 1999 - September 2005
American Collegiate Financial Service January 1999 - January 2005
Skills
Customer Service, Microsoft Office, Excel, Word, Customer Relations, Problem Solving, PowerPoint, Coaching, Sales Management, Team Building, Budgeting, Writing, Strategic Planning, Outlook, Budgets, Event Planning, Training, Microsoft Word, Microsoft Excel, Negotiation, Leadership
Education
Colorado Technical University 2013 — 2015
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Colorado Technical University 2013 — 2015
Master of Business Administration (MBA), Marketing
Colorado Technical University 2011 — 2015
BS FN, MBA- Marketing, Finance & Accounting - June 2013, 3.5
Colorado Technical University 2011 — 2015
Bachelor of Science Degree, Finance/Accounting Seeking MBA Degree, GPA 3.36
Colorado Technical University 2011 — 2015
Master of Business Administration (M.B.A.), Marketing, Business Development
Colorado Technical University 2010 — 2015
Bachelor's degree, Accounting and Finance, 3.36
Colorado Technical University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Finance
KeyBank March 2015 - Present
One Touch Direct December 2013 - March 2015
M&T Bank September 1999 - June 2013
Skills
Banking, Credit, Loans, Commercial Banking, Mortgage Lending, Credit Analysis, Retail Banking, Portfolio Management, Commercial Lending, Financial Analysis, Risk Management, Credit Risk, Small Business Lending, Consumer Lending, Customer Service, Training, Leadership, Sales, Team Building, Onboarding, Talent Management, Organizational..., Performance Management, Employee Relations, Leadership Development, Employee Training, Human Resources, Management, Coaching, Interviews, Employee Engagement, Public Speaking
Education
Medaille College 2005 — 2006
Master of Arts (M.A.), Organizational Leadership
Hilbert College 2003 — 2005
Bachelor of Arts (B.A.), English
One Touch Direct November 2010 - Present
Shrimp Shack September 2009 - September 2010
Hogbody's Beach House Bar & Grill October 2005 - June 2010
Skills
Customer Service, Food & Beverage, Hospitality Management, Hospitality Industry, Microsoft Office
Education
Hillsborough Community College 2009 — 2011
Edison State Community College 2008 — 2009
One Touch Direct April 2014 - Present
Jason's Deli November 2013 - March 2014
McDonald's Corporation May 2012 - August 2012
HCC Student Life May 2011 - May 2012
Customer 2 You, LLC February 2008 - February 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Social Networking
Education
University of South Florida 2012 — 2018
Bachelor of Science (B.S.), Behavioral Sciences
Hillsborough Community College 2008 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
One Touch Direct February 2014 - Present
Pine Hill Fresh Foods, Inc October 2003 - September 2013
Education
University at Buffalo 2005 — 2015
Communication, General
Erie Community College 2001 — 2003
Associate of Arts and Sciences (A.A.S.)
One Touch Direct Web DesignerHollywood CollectibleOctober 2013 - December 2013
eBay Lebang Shop May 2013 - August 2013
Bufeng Lotus November 2010 - April 2012
Skills
Java, C#, SQL, Microsoft Office, HTML 5, CSS, jQuery, JavaScript, PHP, XML, Microsoft SQL Server
Education
University of Florida 2012 — 2013
Master of Science (M.S.), Information System
Shanghai Business School 2008 — 2012
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
ACM Lead Verification February 2014 - Present
Voiceteam USA June 2012 - November 2013
Bank of America February 2009 - June 2012
Financial Education Services (FES) 2009 - 2009
One Touch Direct 2008 - 2009
Cingular Wireless 2003 - 2008
Skills
CRM, Mortgage Lending, Management, New Business Development, Strategic Planning, Training, Outsourcing, Analytics, Lead Generation, Sales, Customer Acquisition, Customer Experience, Vendor Management, Segmentation, Market Research, Call Centers, Customer Service, Executive Management, Leadership, Customer Retention, Account Management, Business Development, Direct Sales
Education
Florida Community College at Jacksonville
Associate's degree, Business Administration and Management, General
HSBC October 2011 - Present
Floridian Royal Court (R) (TM) (C) October 1991 - Present
One Touch Direct 2009 - 2011
School District of Hillsborough County October 2003 - February 2010
Skills
Microsoft Office, Theology, Pastoral Care, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Customer Service, Discipleship, Biblical Studies, Editing, Strategic Planning, Religion, Expository Preaching, Bible teaching, Spiritual Warfare
Education
Hillsborough Community College
San Bernardino Valley College
Associate's degree
One Touch Direct January 2012 - March 2012
Continuum Home Health September 2009 - November 2010
Montowese Health and Rehabilitation December 2007 - April 2009
Victoria's Secret May 2004 - April 2006
Burlington Coat Factory June 2003 - May 2004
Education
Housatonic Community College 2010 — 2010
Art/Art Studies, General
Eli Whitney Technical High School 2006 — 2006
CNA Certification, Certified Nurses Aide
Wilbur Cross High School 2003 — 2006
High School Diploma
Famous Tate Appliances & Bedg March 2012 - Present
Famous Tate March 2012 - June 2014
Aerotek November 2011 - January 2012
Insight Global June 2011 - July 2011
Meridian Career Institute March 2011 - June 2011
One Touch Direct October 2010 - February 2011
Kforce Inc. (Chase Home Finance) February 2009 - June 2009
KForce October 2007 - December 2008
Continental Airlines April 2007 - September 2007
Walmart April 2006 - July 2006
Skills
Customer Service, Call Center, Outlook, Microsoft Office, Microsoft Excel, Access, Customer Satisfaction, Troubleshooting, Sales, PowerPoint, Microsoft Word, Time Management, Lotus Notes, Networking, Windows, Call Centers, Telephone Skills, Technical Support, Management, Software Documentation, Databases, Windows 7, Data Entry, System Administration, Computer Hardware, Administration, Invoicing, Training, QuickBooks, Windows XP, Database Administration, Filing, SharePoint, Visio, Spreadsheets
Education
Rasmussen College-Florida 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
South University-Tampa 2012 — 2013
Associates of Science, Pre-Nursing Studies, Sophmore
Alonso High School 2001 — 2003
High School Diploma
AvalonBay Communities August 2015 - Present
AvalonBay Communities September 2014 - Present
Compass Contracting August 2014 - September 2014
Hertz Corporation October 2013 - May 2014
Ronald R. Wolfe and Associates, PL February 2010 - April 2013
One Touch Direct August 2009 - November 2009
Bikeworks, Inc November 2007 - August 2008
Durant High School Theater August 2003 - August 2007
United States Postal Service January 2007 - May 2007
Panera Bread Company January 2005 - May 2005
Skills
Public Speaking, Event Planning, Strategic Planning, Sales, Management, Entrepreneurship, Social Networking, Social Media, Customer Service, Microsoft Office, Marketing, Fundraising, Event Management, Leadership, Research, Public Relations, Social Media Marketing, Team Leadership, PowerPoint, Microsoft Excel, Team Building, Marketing Communications, Marketing Strategy, Advertising
Education
Old Dominion University 2015 — 2017
Master’s Degree, Public Administration
University of South Florida 2005 — 2009
Bachelor of Arts, Religious Studies (world religions)
University of South Florida 2005 — 2009
Bachelor of Arts, Anthropology (cultural, applied)
Durant High School 2001 — 2005
High School
One Touch Direct March 2014 - Present
One Touch Direct March 2014 - October 2014
Geodata, Inc December 2009 - December 2013
Skills
Product Marketing, Product Management, Business Development, New Business Development, Key Account Management, Account Management, Marketing Strategy, Solution Selling, Sales Operations, International Sales, Product Launch, Product Development, Direct Sales, Marketing Management, Strategy, Sales, Business Strategy, Sales Process, CRM
Education
University of Puerto Rico-Rio Piedras 1974 — 1979
Bachelor of Arts (B.A.), Economics, BA
United Rentals November 2013 - Present
One Touch Direct April 2010 - July 2012
Discover Card April 2007 - December 2009
Skills
AP style Format, Microsoft Office, Microsoft Excel, Microsoft Word, Spreadsheets, COFEE Program, Cold Calling Experience, Leadership Development, Escalation Resolution, Team Leadership, High Closing Rate, Strategic Planning, Negotiation, Adaptability, Time Management, Organization, Customer Satisfaction, Customer Retention, Sales
Education
Everest University-Brandon 2009 — 2010
Registered Nursing/Registered Nurse
Everest University-Tampa 2009 — 2010
Associate's of science, Registered Nursing/Registered Nurse, 3.7
Insight March 2013 - Present
One Touch Direct February 2011 - July 2012
Macy's November 2008 - July 2010
CGS June 2007 - July 2008
AutoNation May 2003 - June 2007
Skills
Customer Service, Microsoft Office, Troubleshooting, Project Management, Team Building, HTML, Windows, Strategic Planning, Small Business, Computer Hardware, Microsoft Excel, Networking, Sales, Team Leadership, Network + Certified, CompTIA A+ Certification, SharePoint, Active Directory
Education
University of Phoenix 2010 — 2012
Business Management, Information Technology, 3.3
St. Petersburg College 2005 — 2007
Ultimate Medical Academy June 2013 - Present
One Touch Direct June 2012 - September 2012
University of South Florida January 2012 - April 2012
Skills
Time Management, Marketing, Research, Customer Service, B2B, Leadership, Higher Education, Coaching, Microsoft Office, Leadership Development, Team Building, Public Speaking, Sales
Education
University of South Florida College of Public Health 2013 — 2015
Masters of Science, Public Health
University of South Florida 2010 — 2012
B.A., Psychology
Rowan College at Gloucester County
Associates, Arts and Sciences
One Touch Direct April 2013 - Present
CLINICARE MEDICAL RESOURCES March 2005 - February 2012
Brandon Health & Rehabilitation Center 2002 - 2004
Palm Terrace Resident Care (ALF) 2000 - 2002
Lincoln Medical & Mental Health Center September 1998 - April 1999
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Resident Care Assistant, AR-Express Medical..., Clerical Aide
Education
NY Institute of Business Technology 1997 — 1998
Certification, Office Assistant, Medical
Jane Addams VHS 1979 — 1983
Diploma, Nursing Education
Florida Metropolitan University
N/A, Accounting
eFront September 2014 - Present
Raymond James Financial Inc. May 2013 - May 2014
VOCALCOM USA & Canada January 2013 - May 2013
One Touch Direct May 2009 - December 2012
iMobileMinutes.com March 2011 - March 2012
Professional Teleservices, Inc September 2008 - April 2009
Point Enterprise March 2006 - August 2008
Modelithics 2004 - 2006
Skills
ASP.NET, VB.NET, SQL Server, C#, SQL, Software Development, PHP, Visual Studio, JavaScript, jQuery, MySQL, .NET, AJAX, IIS, Application Development, Architecture, Databases, Active Directory, Web Applications, Integration, T-SQL, Business Intelligence, Cloud Computing, Database Administration, Software Project..., HTML, CSS, Android, Amazon Web Services, EC2, Microsoft SQL Server, Amazon Web Services..., Networking, HTML 5, Servers, Web Services, Agile Methodologies, Database Design, SDLC, SSRS
Education
University of South Florida 2005 — 2010
Ultimate Medical Academy December 2014 - Present
Veredus May 2014 - July 2014
One Touch Direct September 2012 - December 2013
Skills
Microsoft Word, Customer Service, Outlook, Microsoft Excel, Microsoft Office, PowerPoint, Windows, Research, Medical Terminology, Data Entry, Public Speaking, Teaching, Cpr Certified, Vital Signs, Phlebotomy, EKG, Medical Records, Healthcare, Sales, Recruiting, Call Centers
Education
Sanford-Brown Institute-Tampa 2010 — 2011
Certificate, Medical/Clinical Assistant
Triad Retail Media July 2015 - Present
Triad Retail Media May 2013 - Present
Triad Retail Media March 2011 - April 2013
Triad Retail Media January 2010 - March 2011
Triad Retail Media January 2009 - December 2009
Coca-Cola Enterprises January 2008 - January 2009
One Touch Direct May 2007 - May 2008
Skills
Omniture, Media Planning, Digital Marketing, Shopper Marketing, Web Analytics, Account Management, Digital Media, Online Advertising, Email Marketing, Analytics, Google Adwords, Advertising, Mobile Marketing, Integrated Marketing, Digital Strategy, Facebook, Content Strategy
Education
University of South Florida 2011 — 2015
Bachelor's Degree, Mass Communications: Journalism & Media Stuides
Virginia College April 2011 - Present
Miller's Ale House September 2010 - April 2011
One Touch Direct June 2010 - September 2010
Education
Virginia College-Birmingham 2011 — 2013
Business Administration
University of Phoenix 2010 — 2010
Medical Billing and Coding
Olympia Steel Buildings April 2015 - Present
Pinellas Reader.com January 2014 - Present
Meetup.com January 2008 - Present
Tampa Tech Writer April 1999 - Present
Tampa Tech Writer April 1999 - Present
One Touch Direct April 2013 - July 2013
Meetup December 2009 - 2013
Nielsen December 2011 - February 2012
ProCare Translation & Transportation November 2011 - November 2011
Hillsborough Community College November 2010 - March 2011
Skills
Help file developer, Certified MS Word Expert, FrameMaker, Word, Dreamweaver, FrontPage, Visual Studio, Pagemaker, Press Releases, Technical Writing, Editing, Proofreading, Writing, Adobe Acrobat, Content Management, Blogging, HTML, Copy Editing, RoboHelp, Instructional Design, Social Media, PowerPoint, Visio, Documentation, Copywriting, Photoshop, Microsoft Office, InDesign, Outlook, Social Networking, Publishing, Web Content, Excel, Research, Public Speaking, Marketing Communications, Wordpress, SEO, CSS, SharePoint, Web Design, Content Development, Social Media Marketing, Creative Writing, Proposal Writing, Teaching, Newsletters, Manuals, SnagIt, Brochures
Education
CCNA at HCC, Riverview 2013 — 2013
CCNA, Certified Cisco Network Administration
HCC ITT at Regent, Brandon 2013 — 2013
Florida Atlantic University 2000 — 2001
Political Communications courses, Master of Communications
PC Professor 1999 — 2000
MS SQL Administration, MCDBA
Hamline University 1975 — 1979
Urban Studies, BA
St. Paul Open School 1971 — 1975
High School, Economics, pre-law
Business networking event
Founder Institute seminar
IT seminar
SharePoint Saturday
TriNet February 2015 - Present
One Touch Direct April 2013 - February 2015
Adecco Group March 2012 - April 2013
Various October 2005 - March 2012
Super Enterprises May 1999 - September 2001
District 1115, SEIU July 1996 - May 1999
Fleet Bank July 1994 - July 1996
Fleet Bank April 1992 - July 1994
Skills
Windows Server, Windows 7, Windows XP, Computer Network..., Computer Hardware, Help Desk Support, XP, Security, DHCP, Active Directory, Servers, Microsoft Exchange, Firewalls, Networking, Disaster Recovery, DNS, Troubleshooting
Education
New Horizons Computer Learning Center 2008 — 2009
MCSE, Security+, Windows XP, Server 2003, Active Directory, Exchange 2007
Certification Associates 2006 — 2007
MCP, Windows XP, Server 2003
Executrain 1999 — 1999
Exchange 5.5, Internet Information Server
New Horizons Computer Learning Center 1997 — 1997
Windows NT 4, Windows 95
Island Drafting and Technical Institute 1995 — 1996
CNA, NetWare 3, NetWare 4
Stony Brook University 1989 — 1990
Economics
University at Albany, SUNY 1987 — 1988
Computer Science and applied mathematics
Pandera Systems October 2013 - Present
One Touch Direct June 2013 - October 2013
Roswell Park Cancer Institute November 2012 - May 2013
Erie County Medical Center October 2012 - December 2012
Cyber Infrastructure Private Limited June 2011 - July 2011
Vintech Software & Education May 2010 - June 2010
Skills
Java, HTML, C++, Core Java, C, SQL, Microsoft Office, Windows, JavaScript, Oracle, Microsoft Excel, ASP.NET, DBMS, Software Engineering, Visual C#, DNS, SAS, Tableau, Visio, Unix, Data Modeling, XML, Business Intelligence, Systems Analysis, Data Warehousing, MicroStrategy
Education
State University of New York at Buffalo - School of Management 2012 — 2013
Master of Science (MS), Management Information Systems
Swami Keshvanand Institute of Technology 2008 — 2012
Bachelor of Technology (BTech), Information Technology
St. Patricks Vidya Bhawan, Jodhpur 2005 — 2008
Senior Secondary
Product Promotions Designs, LLC December 2014 - Present
Antonia Miranda January 2010 - Present
One Touch Direct September 2014 - December 2014
Rite Aid January 2014 - September 2014
Tops Friendly Markets July 2007 - January 2014
Price Chopper Supermarkets September 2013 - December 2013
Feel Rite Fresh Markets January 2010 - July 2010
Skills
Health Education, Nutrition, Exercise Prescription, Biology, Natural Health Products, Holistic Health, Vitamins, Customer Service, Long Distance Running, Singer-songwriter, Guitarist, Harpist, Research, Creative Writing, PowerPoint, Proficient Typing Skills, Weightlifting, Public Health, Weight Management, Health Counseling
Education
State University of New York College at Buffalo 2011 — 2013
Bachelor of Science (B.S.), Health and Wellness, General, 3.6
Erie Community College 2008 — 2010
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences, General Studies and Humanities, 3.9
DECA November 2010 - Present
One Touch Direct June 2013 - October 2013
US Army July 2006 - May 2010
U.S Support Company April 2005 - July 2006
McDonald's Corporation August 2001 - April 2005
Skills
Customer Service, Cooking, Food Service, Food, Military, Teaching, Technical Support, Microsoft Office, PowerPoint, Microsoft Word, Leadership, Microsoft Excel, Team Leadership, Public Speaking, Time Management
Education
Colorado Technical University 2010 — 2015
Bachelor of Science (B.S.), CRIMINAL JUSTICE/ HUMAN SERVICES, 4.0
ITT Technical Institute-Springfield 2012 — 2014
Associate of Science (A.S.), Criminology and Forensic Technology
one touch direct October 2012 - March 2014
brandon smiles April 2012 - August 2012
tampa goldmine October 2004 - May 2007
Skills
Customer Service, Sales, Teamwork, CPR Certified
Education
Ultimate Medical Academy 2009 — 2010
certified dental assistant and expanded functions, dental
MiTek Software Engineering June 2015 - Present
Goldstar Entertainment January 2012 - Present
One Touch Direct July 2014 - 2015
Skills
Customer Service
Education
University of South Florida 2007 — 2011
Bachelor's degree, Criminal Justice and Corrections
Northwestern University 2004 — 2006
Bachelor's degree, Criminal Justice and Corrections
Abraham Lincoln High School 1998 — 2002
Diploma
One Touch Direct October 2014 - Present
Vision Volleyball of Gainesville September 2013 - May 2014
Best Buy September 2013 - April 2014
Pier 1 Imports December 2011 - March 2014
Diocese of St. Augustine, Fl. April 2012 - February 2013
UF RecSports September 2010 - August 2012
UF Department of Multicultural and Diversity Affairs January 2010 - October 2011
Jaeger Corp. June 2007 - June 2010
Skills
Leadership, Team Leadership, Teamwork, Organizational..., Organization, Innovation, Delegation, Customer Service, Customer Engagement, Interpersonal Skill, Adaptability, Fast-paced, Outstanding..., Oral & Written..., Event Management, Outstanding time..., Coaching, Sports Coaching, Computer Proficiency, Computer Maintenance, Technical Support, Windows, Microsoft Office, Troubleshooting, Internet Troubleshooting, Microsoft Word, Microsoft Excel, PowerPoint, Java, Learning Quickly, Sports Enthusiast, Highly motivated..., Confidence Building, Motivation, Strategic Planning, Athlete Development, Athletic Training, Catholicism, Catholic Theology, Volunteering
Education
St, John Vianney College Seminary 2012 — 2012
Pre-Theology/Pre-Ministerial Studies
University of Florida 2009 — 2012
Computer Engineering and Classical Studies
Newsome High School 2005 — 2009
High School Diploma
Bloomin' Brands, Inc. August 2014 - Present
One Touch Direct May 2013 - June 2014
Venus Mastering August 1996 - May 2013
Skills
Technical Support, Help Desk Support, Service Desk, Information Technology, PC, CompTIA A+ Certification, Wireless Networking, LAN-WAN, Active Directory, Computer Hardware, Troubleshooting, Macintosh hardware, Mac, CompTIA Network+..., Software Installation, VPN, Networking, Microsoft Office
Education
New Horizons
CompTia A+ & Network+ Certifications
University of Miami
Master's Degree, Music Technology
Florida State University
Bachelor's Degree, Music Technology
Collins Marine June 2015 - Present
LASERTRON March 2014 - September 2014
Xtra Ice December 2013 - January 2014
One Touch Direct May 2007 - July 2012
Skills
Public Speaking, Sales, Communication, Friendly Personality, Energetic team player, Group Work, Sports, Problem Solving, Teamwork, Marketing Communications, Social Media Marketing, Leadership, Marketing, Social Media, Microsoft Word, Time Management, Coaching, Social Networking, Customer Service, PowerPoint, Microsoft Office
Education
University at Buffalo 2010 — 2015
Bachelor's Degree, Communication, General
Sickles High School 2008 — 2010
Jesuit High School (Tampa) 2006 — 2008
One Touch Direct 2011 - 2012
Self Employed December 2006 - March 2009
Education
Brewster Technical Center 2008 — 2009
Business Ownership
Middleton High School 2002 — 2006
Diploma, Child Development
Walt Disney World October 2013 - Present
One Touch Direct May 2013 - May 2014
Zeno Office Solutions March 2008 - May 2009
US Navy June 2000 - March 2008
Skills
Technical Support, Troubleshooting, Windows 7, Active Directory, Computer Hardware, Windows Server, XP, Windows, Hardware, Servers, Linux, Operating Systems, HTML, Network Administration, Software Installation, SQL, Software Documentation, System Administration, Help Desk Support, Network Security, Microsoft Exchange, Windows XP
Education
DeVry University-Florida 2009 — 2013
Associate of Science (AS), Network and System Administration/Administrator
Kelly educational staffing September 2014 - Present
Private contract November 2013 - September 2014
One Touch Direct July 2013 - August 2014
Trinity College of Florida November 2012 - May 2013
Trinity Tribune August 2012 - May 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Editing, PowerPoint, English, Windows, Research, Photoshop, Strategic Planning, Budgets, Team Building, Project Management, Social Media, Event Planning, Sales, Creative Writing, Management, Critical Thinking, Coaching, Event Management, Blogging, Social Networking, Teaching, Tutoring, Volunteer Management, Proofreading, Facebook, Training, Teamwork, Leadership Development, Copy Editing, Journalism, Copywriting, Team Leadership, Time Management, Customer Service, Writing
Education
Trinity College of Florida 2009 — 2013
Bachelor of Arts (B.A.), Management and Ethics
Trinity College of Florida 2009 — 2013
Bachelor of Arts (B.A.), Management and Ethics
Moxie August 2013 - Present
Moxie Interactive September 2005 - August 2013
One Touch Direct 1998 - 2005
Skills
Onboarding, Recruiting, Human Resources, Social Media Marketing, Talent Management, Talent Acquisition, Employee Relations, Applicant Tracking..., Digital Strategy, Employee Engagement, Advertising, Online Advertising, Digital Marketing, Integrated Marketing, Organizational..., Training, Marketing, Digital Media, Social Media
Education
Florida Southern College 1991 — 1995
B.S., Human Resources
One Touch Direct January 2013 - July 2013
The SYGMA Network November 2009 - June 2010
The SYGMA Network November 2004 - April 2009
Grantham Distributing Co, Inc. April 1998 - September 2002
Beaute Craft Supply Co. April 1997 - April 1998
Beaute Craft Supply Co November 1990 - April 1997
Skills
Shipping, Transportation, Inventory Control, Logistics, Inventory Management, Time Management, Data Entry
Education
University of Phoenix 2006 — 2008
associates degree, health care admin/ pharm practice
AXA Advisors July 2015 - Present
United States Army National Guard May 2014 - Present
One Touch Direct September 2014 - June 2015
Burger King Corporation October 2008 - July 2014
United States Army National Guard August 2011 - May 2014
Lindhome and Songster, P.C. July 2011 - August 2012
Skills
Time Management, People Skills, Team Leadership, People Development, Teamwork, Microsoft Word, Facebook, PowerPoint, Microsoft Excel, Volunteering, SPSS, Management
Education
Saint Bonaventure University 2012 — 2014
Bachelor's degree, Psychology
Safe PC Solutions 2015 - Present
Tech Data November 2013 - 2015
One Touch Direct March 2013 - November 2013
One Touch Direct January 2013 - March 2013
University of South Florida October 2006 - November 2012
University of South Florida March 2005 - September 2006
Skills
Sales, Sales Management, Sales Operations, Direct Sales, Customer Service, Customer Retention, Hiring, Leadership, Software Project..., Salesforce.com, Managed Services, Management, Sales Process, Marketing, Telecommunications, Program Management, PMO, Project Management, PMP
Education
University of South Florida 2000 — 2003
BS, Finance
University of South Florida
Bachelor of Science (B.S.), Finance
Terminix January 2015 - Present
Progressive February 2014 - June 2014
Bloomingdale Pizza December 2012 - July 2013
Magnum Termite February 2012 - September 2012
Alltel/Verizon Wireless July 2009 - October 2011
One Touch Direct April 2008 - July 2009
Greentree Servicing LLC January 2005 - March 2007
Chase Auto Finance March 2003 - January 2005
WFS Financial September 2001 - February 2003
Citifinancial Mortgage July 1999 - June 2001
Skills
Microsoft Office, Customer Service, Banking, Credit, Risk Management, Finance, Portfolio Management, Microsoft Word, Financial Services, Financial Analysis, PowerPoint
Education
D G Erwin Technical Center 2000 — 2001
Certificate, Industrial Electricity
US Marine Corps MP School 1996 — 1997
Certificate, Military Police
Dillard's Inc. April 2015 - Present
CGS (Computer Generated Solutions) May 2015 - Present
Robert Half Technology October 2014 - Present
NetWolves May 2014 - October 2014
One Touch Direct November 2011 - May 2014
Interactive Contact Solutions January 2012 - November 2012
JPMorgan Chase May 2012 - September 2012
Stream Global Services November 2011 - January 2012
Brighthouse Networks November 2004 - December 2009
Bank of America, SA Computers December 2007 - June 2008
Skills
Switches, Hardware, Firewalls, Active Directory, Technical Support, Windows Server, XP, DHCP, Routers, DNS, Hardware Support, Laptops, Operating Systems, Computer Hardware, Software Installation, Remote Desktop, Information Technology, Troubleshooting, Windows 7, WAN, CCNA, Network Administration, Help Desk Support, Networking, VPN, Servers, Microsoft Exchange, Disaster Recovery, Blackberry Enterprise..., Windows XP, Network Security, TCP/IP, VMware, System Administration, Virtualization, IIS
Education
Clark Atlanta University 1974 — 1976
Mathematics, 3.8
Tech Sherpas Educational Center 2005 — 2007
Certification MCSA, Microsoft Systems Administrator
Tech Skills , Tampa, Fl 2009 — 2011
CERTIFICATION, Cisco - CCNA
New Horizons Education Center 2007 — 2008
Certification Comp Tia A+ and Security +, Microsoft Systems Administrator
United States Marine Corps November 2011 - Present
One Touch Direct September 2009 - March 2010
Skills
Leadership, Logistics, Microsoft Excel, Outstanding..., Time Management, Customer Satisfaction
Education
Florida Atlantic University 2013 — 2017
Florida Atlantic University
Accounting and Finance
ONE TOUCH DIRECT April 2013 - Present
New Horizons - Tampa Bay November 2011 - November 2012
Stream Global Services September 2010 - February 2011
Skills
Call Center, Technical Support, Troubleshooting, Computer Hardware, Service Delivery, Help Desk Support, Laptops, XP, Sla, Dell Computers, Contact Centers, Hardware Support
Education
Center for Technology Training 2009 — 2009
CompTIA
University of South Florida 1995 — 1998
BS, Information Systems Management
St. Petersburg College 1993 — 1995
AA, business
Veredus February 2015 - Present
One Touch Direct April 2013 - February 2015
TigerDirect November 2011 - October 2012
The CSI Companies August 2010 - July 2011
JPMorgan Chase April 2002 - January 2009
Skills
DNS, DHCP, Technical Support, Operating Systems, Routers, Firewalls, Switches, Networking, Software Installation, Windows, Printers, Routing, Remote Desktop, Computer Repair, Call Center, windows 8, Active Directory, A Certified, Security, Laptops, CompTIA A, Desktop Computers, Servers, Computer Hardware, CompTIA Network, Customer Service, Windows XP, Windows 7, Customer Support, Network Administration, Help Desk Support, VMware, Hardware, Microsoft Exchange
Education
Nova Southeastern University, Graduate School of Computer and Information Sciences 2004 — 2006
Master of Science (M.S.), MIS Computer and Information Sciences and Support Services
University of Florida
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
J. N. Electric July 2013 - Present
M. C. Dean June 2012 - July 2013
Ultimate Medical Academy - Tampa June 2010 - February 2011
One Touch Direct October 2008 - May 2010
Skills
Leadership, Management
Education
Everest University-Tampa 2011 — 2012
Electrician
Edison Community College 2001 — 2003
N/A, Science
Mosaic Sales Solutions March 2015 - Present
SDI Marketing June 2008 - December 2014
SMCP (Sandro, Maje, Claudie Pierlot) February 2013 - April 2014
Danier Leather October 2010 - March 2013
One Touch Direct March 2006 - May 2010
Pivotal Payments March 2009 - July 2009
Skills
Customer Relations, Inventory Management, Retail Management, Shrink Control, Staff Development, Graphic Design, Web Design, Employee Hiring, Fashion, Customer Service, Store Management, Retail Sales, Employee Training, Recruiting, Marketing, Time Management, Sales, Retail, Sales Management, Interviews, Visual Merchandising, Shrinkage, Communication Skills, Interpersonal Skill, Leadership, Marketing Strategy, Hiring, Communication
Education
Niagara College 2008 — 2010
Diploma, Graphic Design
Universite de Sherbrooke 2009 — 2009
French Studies
Niagara College 2006 — 2007
Computer Programming/Programmer, General
YourMembership.com June 2014 - Present
Tea Jar Photography March 2006 - Present
One Touch Direct January 2014 - June 2014
Cupcake Bite May 2012 - September 2012
Bagels + January 2011 - September 2012
Sweet Cheeks Bakery January 2011 - August 2012
Skills
Customer Service, Food, Food Industry, Food Safety, B2B, Sales Operations, Sales, Direct Sales, FMCG, Sales Management, Account Management, Marketing Strategy, Customer Satisfaction, Salesforce.com, CRM, Photography, Digital Media, Baking, Cake Decorating, Marketing, Lead Generation, Social Networking, Social Media Marketing
Education
International Academy of Design and Technology-Tampa 2006 — 2009
Bachelor’s Degree, Digital Photography
Kforce October 2013 - Present
One Touch Direct May 2013 - October 2013
One Touch Direct April 2013 - May 2013
Starbucks January 2008 - March 2013
Starbucks December 2010 - July 2011
Starbucks March 2006 - January 2008
Skills
A+ Certified, CCENT, CCNA
Education
Southeastern University 2004 — 2009
Bachelor of Science (BS), English & Intercultural Studies
Eneterprise Rent-a-Car September 2011 - Present
One Touch Direct August 2010 - August 2011
Skills
Customer Service, Sales, Management, Account Management, Customer Satisfaction, Cold Calling, Salesforce.com, Customer Retention, Leadership, New Business Development, Public Speaking, Team Leadership, Time Management
Education
Slippery Rock University of Pennsylvania 2005 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Linsly school 2001 — 2005
High school diploma
EMC November 2014 - Present
Triad Retail Media September 2014 - November 2014
Triad Retail Media April 2013 - August 2014
Triad Retail Media November 2011 - April 2013
Triad Retail Media April 2011 - November 2011
Triad Retail Media June 2010 - March 2011
Tech Data June 2008 - December 2009
One Touch Direct 2004 - 2008
Skills
Online Advertising, Advertising, Project Management, Project Planning, MS Project, Project Coordination, Time Management, Organizational..., Email Marketing, Marketing, Digital Marketing, Account Management, Marketing Communications, Social Media, Online Marketing, Social Media Marketing, Marketing Strategy, Management, Forecasting, Training, Google Analytics, Creative Direction, CRM, Mobile Marketing, Digital Strategy, E-commerce, Sales, Interactive Marketing, Event Planning, Integrated Marketing, Team Leadership, Product Marketing, SEM, Program Management, Web Analytics, Digital Media, Event Management, Direct Marketing, SEO, Lead Generation, Retail, Media Planning, New Media, New Business Development, Media Buying, Market Research, Google Adwords, Facebook, Market Planning, Brand Management
Education
University of South Florida 2003 — 2008
Bachelors, Business Administration & Marketing
One Touch Direct
Skills
Customer Satisfaction, Leadership, Customer Service, Dependable Team Player, Public Speaking, Accurate Data Entry, Sales, Phone Etiquette
Education
Trinity College of Florida 2012 — 2013
Signature Healthcare November 2014 - Present
Signature Healthcare March 2014 - October 2014
One Touch Direct April 2013 - March 2014
Argo Christian Fellowship March 2012 - January 2013
YMCA of the Suncoast August 2011 - February 2012
Citrus Park Christian school July 2010 - June 2011
First Baptist church of citrus park June 2009 - July 2010
Trinity College of Florida January 2006 - May 2009
Skills
Social Media, Public Speaking, Fundraising, Event Planning, Customer Service, Leadership Development, Coaching, Teaching, Teamwork, Photoshop, Leadership, Microsoft Excel
Education
Trinity College of Florida 2005 — 2010
Cyprexx Services April 2014 - Present
Ultimate Medical Academy January 2013 - October 2013
One Touch Direct October 2012 - January 2013
Faith Community United Methodist Church 2013 - 2013
DeVry University October 2011 - October 2012
Busch Gardens April 2010 - July 2011
Mega Supermarket June 2010 - February 2011
Skills
Sales, Customer Service, Data Entry, Access, Time Management, Teamwork, Accounting, PowerPoint, Outlook, Critical Thinking, Telephone Skills, Management, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Data Analysis, Finance, Cash Flow, Policy, Higher Education, Public Speaking, Research, Customer Satisfaction, Teaching, Windows, Event Planning, Administration, Team Building, Admissions, CampusVue, Interaction Client, Interviews, Training, Retaining Customers, Enrollment Management, Online Enrollment, Career Education, Adult Education, Career Development, College Recruiting, Analysis, Admissions Counseling, Leadership Development, Call Centers, Employee Training, Negotiation, Strategic Negotiations, Accounts Payable, Customer Retention
Education
Rasmussen College-Florida 2011 — 2014
Bachelor's degree, Accounting
Hillsborough High School 2007 — 2010
High School Diploma
Manatee Clerk of Circuit Court June 2015 - Present
Manatee Clerk of Circuit Court December 2013 - June 2015
Manatee Clerk of Circuit Court June 2012 - December 2013
Manatee Clerk of Circuit Court April 2012 - June 2012
One Touch Direct July 2010 - February 2011
Lane Bryant October 2009 - January 2010
Key Training Center 2007 - July 2009
Education
Walden University 2015 — 2016
Bachelor's degree, Criminal Justice with Human Services
University of Central Florida 2006 — 2007
Bachelor's degree, Elementary Education and Teaching
Flagler College 2001 — 2004
Bachelor's degree, Education/Teaching of Individuals with Hearing Impairments Including Deafness
College of Central Florida 2000 — 2001
Associate of Arts (A.A.), Secondary Education and Teaching, 3.8
Lecanto High School 1996 — 2000
High School DIploma
United States Army Reserve October 2010 - Present
Infinity Computer Solutions January 2014 - April 2014
One Touch Direct January 2007 - June 2009
Skills
C, C++, Troubleshooting, Computer Hardware, Windows 7, Java, Windows, Public Speaking, Leadership, Time Management, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Networking, Teamwork, PowerPoint, TCP/IP, Network Security
Education
University of South Florida 2011 — 2015
Bachelor's of Computer Engineering, Computer Engineering, 3.72
Hillsborough Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Science, 3.78
ITT Technical Institute-Tampa 2009 — 2011
Computer Network Systems, Computer Systems Networking and Telecommunications, 3.92
EMSI June 2012 - Present
EMSI June 2013 - Present
Metropolitan Ministries September 2012 - Present
One Touch Direct March 2013 - April 2013
Daytona International Speedway 2007 - 2010
Daytona Beach Community College July 1999 - January 2004
Skills
Customer Service, Time Management, Sales, Microsoft Excel, Data Entry, Facebook, PowerPoint, Event Management, Social Media Marketing, Microsoft Word, Outlook, Sports Marketing, Sports, Sports Management, Ticket Sales, Sponsorship, Social Media, Marketing, Troubleshooting, Administrative..., Public Relations
Education
Daytona Beach Community College 1999 — 2002
Associate of Arts and Sciences (AAS), Computer Programming and Analysis
Trinity Christian Academy 1988 — 1993
High School Diploma, High School/Secondary Diploma Programs
Wal Mart Stores March 2015 - Present
The Fountain Group January 2015 - February 2015
One Touch Direct August 2014 - December 2014
HSBC April 2014 - June 2014
PwC August 2013 - September 2013
Tower Radiology July 2012 - July 2013
Integrative Medicine Center INC March 2012 - July 2012
Skills
Customer Service, Telecommunications, Microsoft Office, Account Management, Customer Retention, Cold Calling, Data Entry, Data Analysis, Data Migration, Sourcing, Analysis, Medical Terminology, Medical Records, Claims Management, Claims Handling, Insurance Claims, Merchandising, Invoicing, Hazardous Waste..., Hazard Analysis, 10 Key, HIPAA, Sales, Leadership, Project Management
Education
Ultimate Medical Academy 2010 — 2012
Associate’s Degree, Nursing Assistant/Aide and Patient Care Technician/Health Science, 3.9
iTOK August 2013 - Present
Pace setters, bargain computers August 2013 - December 2013
One Touch Direct March 2013 - July 2013
Florida Career College March 2011 - April 2013
Crowes consulting October 2011 - 2013
Private Contractor May 2002 - December 2012
Brand Energy & Infrastructure Services, Inc. February 2009 - May 2011
zachry construction August 2006 - February 2009
zachry construction August 2006 - February 2009
Atlantic Scaffolding 2002 - May 2006
Skills
Troubleshooting, Microsoft Excel, Microsoft Office, Emergency Management, PowerPoint, Microsoft Word, Risk Assessment, Customer Service, Leadership, Outlook, Public Speaking, Computer Hardware, Technical Support, Supervisory Skills, Windows 7, Windows XP, Hardware, Wireless Networking, Networking, System Administration, Security, Team Leadership, Network Security, Computer Repair, A Certified, Laptops, TCP/IP, DHCP, Social Networking, Remote Desktop, Root Cause Analysis, Software Installation, Routers, Windows, Problem Solving, Windows Vista, Operating Systems, CompTIA A, Printers
Education
Hillsborough Community College 2014 — 2016
Associate of Science (A.S.), Computer Programming
Florida Career College 2011 — 2013
Associate of Science (A.S.), Information Technology
florida career college 2011 — 2013
Associate of Science (A.S.), Information Technology
Comp Tia 2012 — 2012
Security +
Comp Tia 2011 — 2011
A+ certified
Polk Community College 2003 — 2010
safety professional nccer certified, osha 10/16, msha 24
Stream Global Services April 2013 - Present
One Touch Direct April 2011 - Present
Walmart March 2010 - January 2011
Starbucks Coffee Company January 2008 - March 2010
University Community Hospital September 2006 - December 2006
Skills
Troubleshooting, Active Directory, Windows Server, XP, Computer Hardware, TCP/IP, Operating Systems, Windows, Networking, Radiology, MRI, X-ray, Customer Service, Microsoft Office, Microsoft Excel, Inventory Management, Microsoft Word, PowerPoint, Time Management, Outlook, Call Centers, Windows XP, Customer Satisfaction
Education
St. Petersburg College 2012 — 2014
n/a, General Studies, Freshman
Fast Train Of Tampa 2010 — 2011
Certificate, Computer Network Professional
College Of the Siskiyous 2007 — 2007
N/A, Engineering
Intreis September 2014 - Present
Synergy Health PLC January 2014 - September 2014
One Touch Direct March 2013 - January 2014
One Touch Direct March 2013 - January 2014
Sodexo February 2010 - November 2012
Sodexo June 2009 - November 2012
Shaw Industries May 2012 - August 2012
Lee University August 2009 - December 2010
Skills
Microsoft Word, Microsoft Excel, Data Entry, Access, MicroStrategy Web and..., C#, JavaScript , HTML,..., Outlook, Research, Public Speaking, Time Management, Event Planning, Social Media, Teamwork, Social Networking, Analysis, Software Documentation, Databases
Education
Lee University 2009 — 2012
Bachelor of Science (BS), Computer information systems with minor in business
International Academy of Design and Technology February 2013 - February 2014
Ultimate Medical Academy - Tampa June 2012 - February 2013
One Touch Direct December 2008 - March 2011
Skills
CampusVue, Admissions, Student Recruiting, Higher Education, Campus, Student Affairs, Adult Education, Staff Development, Curriculum Development, Educational Leadership, Teaching, Distance Learning, Career Counseling, Academia, Resume Writing, E-Learning, Public Speaking, Training, Leadership, Coaching, Conflict Resolution, Retaining Customers, Enrollment Management, Management, Call Centers, Team Building, College Recruiting, Time Management, Academic Advising, Interviews, Leadership Development, Employee Training, Student Development, Organizational..., Customer Service, PowerPoint, Student Counseling, Academic Administration, Student Engagement, College Teaching, Program Management, New Hire Orientations, Event Planning, Career Development, Admissions Counseling, Customer Retention, Higher Education..., Customer Satisfaction, Recruiting, Sales
Education
Brooklyn College 1974 — 1980
Master's Degree, Education, Sociology
One Touch Direct August 2012 - September 2013
AT&T June 2008 - June 2009
BellSouth Telecommunications June 2008 - June 2009
AT&T {NYSE: T January 2007 - June 2009
AT&T Mobility October 1997 - June 2008
BellSouth Telecommunications January 1997 - January 2007
BellSouth January 2001 - January 2004
BellSouth January 2000 - January 2001
BellSouth Telecommunications January 1998 - January 2000
BellSouth January 1997 - January 1998
Skills
New Business Development, Contract Negotiation, Income Statement, Team Management, Sales Operations, Sales Process, Direct Sales, Management, Start-ups, Sales, Leadership, Telecommunications, Strategy, CRM, Vendor Management
Education
University of Phoenix
DICK'S Sporting Goods November 2014 - July 2015
One Touch Direct March 2014 - September 2014
Turtle Cove Marina August 2013 - September 2013
The Home Depot February 2013 - May 2013
Skills
Sports, Football, Sports Management, Sports Marketing, Athletics, Baseball, Basketball, Hockey, Soccer, Sports Writing, People Skills, Ticket Sales
Education
St. Petersburg College 2015 — 2016
Florida Keys Community College 2012 — 2013
General Transfer
One Touch Direct January 2012 - Present
Macys credit and Customer services August 2011 - January 2012
Kelly Services January 2011 - May 2011
Skills
CompTIA A+ Certification
Education
Remington College-Tampa Campus 2002 — 2004
Associate of Science (AS), Computer Systems Networking and Telecommunications, 3.84
Taft High School 1968 — 1970
diploma, academic
Florida Hospital Tampa March 2014 - Present
PDS Tech, Inc. October 2013 - December 2013
One Touch Direct October 2012 - October 2013
The Princeton Review August 2011 - February 2013
Adecco Staffing, USA November 2007 - August 2008
Service Pro Lawn & Pest Control July 2007 - September 2007
University of South Florida August 2003 - August 2007
Skills
Data Entry, Telephone Skills, Teamwork, Customer Service, Microsoft Office, Software Documentation, Marketing, Administrative..., System Administration, Hospitals, Office Management, Clerical Work, Clerical Duties, Typing, Organization &..., Healthcare, Administration, Listening to customers, Action Oriented, Issue Resolution, Highly Detailed
Education
University of South Florida 2009 — 2011
Bachelor's Degree, Health Science
Hillsborough Community College 2012 — 2012
College Credit Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Ace Home Solutions March 2014 - Present
One Touch Direct June 2011 - March 2014
Self-employed June 2003 - May 2006
Skills
Advertising, Marketing Strategy, Online Advertising, Social Media Marketing, SEO, Online Marketing, Entrepreneurship, Social Media, Marketing, Web Design, Small Business, Email Marketing, Marketing Communications, Digital Marketing, Graphic Design, New Business Development
Education
University of Phoenix 2011 — 2015
Bachelor of Science (BS), Information Technology
Morgan Communities (Morgan Management LLC) August 2015 - Present
ASD Consulting January 2012 - Present
Learn & Grow Childcare June 2008 - January 2014
One Touch Direct January 2014 - 2014
Haunted History Ghost Walks March 2012 - 2014
Fort Hood National Bank 2001 - 2003
ClientLogic January 1998 - July 2002
Rio Rancho Public Schools 2001 - 2002
Ken Collins & Associates 1995 - 1997
Skills
Communication, Public Relations, Strategic Communications, Social Media, Media Relations, Social Networking, Social Media Marketing, Management, Adult Education, Press Releases, Highly motivated..., Customer Service, Goal-oriented..., Public Speaking, Project Management, Event Management, Editing, Writing, Mediation, Microsoft Office, Customer Insight, Manage Client..., Client Liaison, Customer Liason, Organization, Account Management, Employee Training, Hands-on Training, Curriculum Design, Instructor-led Training, Event Planning, Child Development, Motivational Speaking, Organizational...
Education
SUNY Empire State College
Bachelor's degree, Studys in Crime and Psychology
Erie Community College
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Police Science
Iroquois Central Highschool
Communication and Media Studies
WhiteFence June 2009 - Present
One Touch Direct June 2008 - June 2009
Windstream Communications February 2005 - June 2008
Qwest Communications December 2003 - January 2005
Valor Telecom July 2000 - November 2003
Excel Communications September 1995 - July 2000
Excel Telecommunications 1995 - 2000
Skills
Call Center, Channel Management, New Channel Development, Channel Marketing, Call Center Development, Culture Change, P&L Management, P&L responsibility, Telemarketing, Outsourcing, Sales Management, Sales Support, Product Marketing, Product Development, Quality Assurance, Sales Compensation, Sales Compensation..., Competitive Strategy, Call Centers, Business Strategy, Lead Generation, Product Management, Strategic Planning, Telecommunications, Business Process, Customer Satisfaction, Multi-channel Marketing, Sales Operations, Channel Partners, Cross-functional Team..., CRM, Business Analysis, Vendor Management, P&L Responsibility, Customer Experience, Leadership, Competitive Analysis, Process Improvement, Management, Program Management, Analysis, Sales
Education
Pima Community College 1992 — 1994
Business Administration
IBI Group February 2014 - Present
Blurpster Online Solutions January 2013 - June 2014
One Touch Direct January 2014 - February 2014
One Touch Direct September 2013 - February 2014
One Touch Direct November 2012 - August 2013
IMPEL, Inc. January 2010 - June 2010
Thapar University June 2005 - July 2009
Central Scientific Instruments Organisation January 2009 - June 2009
Skills
Networking, Troubleshooting, Customer Service, Active Directory, Windows, System Administration, Network Administration, Software Installation, Team Leadership, AutoCAD, Hardware, Security, Matlab, C, Electronics, Servers, Help Desk Support, Microsoft Office, Leadership, Data Protection Manager, Symantec Endpoint..., Symantec Backup, Management
Education
George Brown College 2010 — 2012
Post- Graduate, Wireless Networking
George Brown College 2010 — 2012
Post Graduate Certificate, Wireless Networking
George Brown College 2010 — 2012
Post Secondary Diploma, Computer System
Thapar Institute of Engineering and Technology 2005 — 2009
Electronics, Instrumentation Technology/Technician
Thapar Institute of Engineering and Technology 2005 — 2009
Bachelors of Engineering, Electronics
One Touch Direct March 2013 - Present
City Energy December 2012 - March 2013
Neuro Restorative February 2010 - May 2011
Dr. Himanshu Patel July 2009 - November 2009
Vector's Marketing June 2007 - November 2007
Skills
Hospitality, Customer Service, Customer Satisfaction, Customer Experience, Sales, Cashiering, Mental Health, Mentoring, Representatives, Love to Cook, Medical Terminology, Medical Devices, Medical Imaging, Medical Records, Medical Education, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Computers, EKG, ECG interpretation, Vital Signs, Direct Sales, Medical Assisting, X-ray, Phlebotomy, Retail Sales, Retail
Education
Freedom High School 2003 — 2007
Diploma, Culinary Arts/Chef Trainin
Ultimate Medical Academy
Legal Shield June 2011 - Present
Nuance Communications January 2011 - 2014
One Touch Direct 2008 - 2010
PRC, LLC 2002 - 2007
Skills
Solution Selling, Professional Services, Salesforce.com, Document Imaging, Channel Partners, Managed Print Services, Direct Sales, Business Alliances, Account Management, Document Management, Sales Process, Lead Generation, Pre-sales, Product Marketing, Sales Management, Sales Operations, Sales, Leadership, CRM, Strategic Partnerships
Education
University of Phoenix 2011 — 2013
Business Administration and Management, General
Beta Tech
One Touch Direct 2009 - May 2014
Bank of America November 2007 - 2009
Whirlpool Corporation October 2005 - November 2007
Whirlpool Corporation November 2004 - November 2005
Intel June 2003 - November 2004
Intel March 2000 - June 2003
Intel November 1997 - March 2000
Intel April 1996 - November 1997
Intel May 1995 - April 1996
BASF March 1989 - August 1993
Skills
Outsourcing, Global Operations, Supply Chain Management, Product Launch, Process Improvement, Six Sigma, Cost Reduction, Operations Management, P&L Management, Strategic Planning, Vendor Management, Continuous Improvement, Team Building, Supply Chain, Program Management, Planning, Cross-functional Team..., Change Management, Strategy Development, Call Center, Team Leadership, Leadership Development, Sales Operations, Problem Solving, P&L, Manufacturing, Organizational..., Customer Experience, Procurement, Performance Management, People Management, Strategy, Quality Assurance, Management, Project Planning, Income Statement, Call Centers, Contract Negotiation, Project Management, Start-ups, Leadership
Education
University of California, San Diego 2002 — 2003
Certificate, Six Sigma Black Belt
University of Florida - Warrington College of Business Administration 1993 — 1995
MBA, Finance & International Economics
Madonna University 1990 — 1993
BS, Operations Management
Marist College September 2011 - September 2014
Marist College July 2013 - August 2013
Marist College July 2013 - July 2013
One Touch Direct June 2012 - June 2012
Vector Marketing June 2011 - August 2011
Skills
Teamwork, Microsoft Office, Marketing, Sales, Leadership, Public Speaking, Event Planning
Education
Marist College 2011 — 2015
Theatre/Theater
American Musical and Dramatic Academy
Musical Theatre
City of North Lauderdale February 2015 - March 2015
City of Boynton Beach August 2014 - October 2014
Boisseau, Felicione & Associates February 2014 - March 2014
FAU College of Design and Social Inquiry January 2013 - December 2013
SAFCo - Southern Auto Finance Company September 2012 - January 2013
One Touch Direct September 2009 - March 2010
US Embassy May 2008 - June 2009
Skills
Photoshop, Sales, Project Management, Project Planning, Construction, Drawing, Negotiation, Illustrator, SketchUp, InDesign, ArcGIS, Prezi, Accounting, QuickBooks, Munis, Microsoft Office, PowerPoint
Education
Florida Atlantic University 2013 — 2015
Master's Degree, City/Urban, Community and Regional Planning, I
Florida International University 2010 — 2012
Bachelor of Business Administration (B.B.A.), International Business
Citi July 2015 - Present
One Touch Direct February 2013 - July 2015
Global Marketing Resources, Inc. January 2008 - October 2012
Computer Generated Solutions, Inc December 2004 - January 2008
KW Media Group May 2003 - February 2004
The National Center for Rural Law Enforcement June 1999 - January 2003
Arkansas Department of Information Systems August 1996 - June 1999
University of Arkansas for Medical Sciences August 1989 - August 1996
Skills
Call Center, Project Management, MS Project, Project Coordination, Event Management, Traffic Management, Project Delivery, Change Management, E-commerce, Marketing Manager, Management, ITIL, Vendor Management, Team Building, Software Project..., SDLC, Training, Business Analysis, Process Improvement, SharePoint, Project Planning, Quality Assurance, Outsourcing, Software Documentation, Team Management, Team Leadership, PMP, IT Service Management, Customer Service, Service Delivery, Call Centers, Analysis, Program Management, CRM, IT Management, Visio, Databases, Integration, Marketing, System Administration, Business Process, Troubleshooting, Business Intelligence, Cross-functional Team..., Information Technology, Disaster Recovery, IT Strategy, Telecommunications, Microsoft SQL Server, IT Operations
Education
Saint Petersberg College 2010 — 2015
Bachelor’s Degree, Computer/Information Technology Administration and Management, 3.1
St. Petersburg College 2010 — 2015
Associate’s Degree, Technology Management, 3.1
Pulaski Technical College 1992 — 2000
Associate of Science (A.S.), Computer Science, 3.7
Bankers Financial Corporation July 2015 - Present
Bankers Financial Corporation September 2013 - July 2015
One Touch Direct February 2012 - September 2013
Skills
Marketing, Standards Compliance, Salesforce.com..., Fixed Annuities, Life Insurance, Retirement Planning, Coaching, Customer Service, Management, Time Management, Analysis, Sales, Underwriting, Insurance, Business Analysis, Process Improvement, Microsoft Excel, Marketing Strategy, Team Leadership, Microsoft Office, Risk Management
Education
Columbia International University
General Studies
West Point Underwriters LLC August 2015 - Present
CCS Medical March 2015 - August 2015
Tampa Bay Times - Times Publishing Co August 2013 - March 2015
One Touch Direct March 2009 - August 2013
Agora Marketing Solutions May 2003 - February 2009
Home Depot February 2002 - May 2003
MCI Worldcom May 1996 - August 2001
Skills
Management, Operations Management, Time Management, Call Centers, Workforce Planning, Workforce Management, Workforce Analytics, Time & Attendance, Reporting & Analysis, Report Writing, KPI Reports, Data Analysis, Microsoft Applications, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Database Development, ADP E-Time, Social Media Marketing, Editing, Advertising, Social Media, Blogging, Process Improvement
Education
Dixie Hollins High School
St. Petersburg College
Direct Channels Group October 2008 - Present
TJC Services January 2007 - Present
One Touch Direct October 2003 - December 2006
Mosaic Performance Solutions January 1998 - October 2003
PARADIGM DIRECT 1998 - 2001
Skills
Vendor Management, Leadership, Call Center, Customer Retention, Direct Marketing, CRM, Process Improvement, Account Management, Telemarketing, Team Building, Call Centers, Marketing Strategy, Start-ups, Sales Operations, Customer Acquisition, Digital Marketing, Outsourcing, Training, Management, Strategic Planning, Customer Experience, Telecommunications, Marketing, Negotiation, Strategy, Direct Mail, Operations Management, Sales Management, Sales
Education
Bryant University 1989 — 1993
BS
Humana DMS 2011 - Present
Expert Marketing LLC 2010 - 2011
One Touch Direct 2008 - 2010
Tom Moore Air 2005 - 2008
Collegiate Funding Services 2004 - 2005
Capital One Services, Inc. 1998 - 2004
Skills
Operations Management, Call Center, Workforce Management, Vendor Management, Team Building, Customer Satisfaction, Customer Retention, Strategic Planning, Customer Service, Process Improvement, Coaching, Leadership, Account Management, Sales, Forecasting, Microsoft Office, Performance Management, Training, Management, Sales Management, Cross-functional Team..., Negotiation, Budgets, Team Leadership, Recruiting, Call Centers, CRM, Business Analysis, Business Development, Sales Operations, Outsourcing, Insurance, Program Management, Customer Experience, Salesforce.com, Business Process..., Analysis, Change Management, Strategy, Leadership Development, Employee Training, Project Management, P&L Management, Human Resources, Call Center Development, Lead Generation, Direct Sales, Telemarketing, BPO, Contact Centers
Education
University of Miami - School of Business 2001 — 2003
MBA, Management
The George Washington University
CAPM, Project Management
University of Florida 1990 — 1995
B.S., Economics
Alere Health Services October 2013 - Present
Advance Communications Group, LLC June 2012 - October 2013
One Touch Direct July 2011 - June 2012
Spherion Corporation November 2003 - February 2011
Ruesch International February 2002 - November 2003
E.Spire Communications, Inc. February 2001 - February 2002
Jade Restaurant Group 1998 - 2002
MCI Telecommunications, Inc. September 1985 - March 2000
Skills
Call Center, Account Management, Sales Management, Customer Service, Sales, New Business Development, Team Building, Coaching, Strategic Planning, Direct Sales, Vendor Management, Leadership, Customer Retention, Telecommunications, B2B, Process Improvement, Sales Operations, Forecasting, Performance Management, Management, Recruiting, Training, Management Consulting, Call Centers, Negotiation, Customer Satisfaction, Change Management, Client Delivery, Customer-facing, Outsourcing, Customer Experience, Human Resources, Start-ups, Strategy, Budgets, Project Planning, Analysis, Hiring, Executive Management, Operations Management, Salesforce.com, Team Leadership, Cross-functional Team..., Business Development, Leadership Development
Education
University of West Georgia 1981 — 1985
Bachelor's degree, Sociology/Business
Piedmont College 1980 — 1981
Computer Science
One Touch Direct November 2014 - May 2015
Time Warner Cable October 2010 - July 2013
Time Warner Cable August 2006 - October 2010
Adelphia Communications 2001 - August 2006
ClientLogic 1996 - 2001
Skills
Workforce Management, Vendor Management, Customer Experience, Telecommunications, Call Center, Process Improvement, VoIP, Broadband, Call Centers, Leadership, Analysis, Operations Management, Customer Satisfaction, Avaya, Telephony, Management, Cross-functional Team..., Outsourcing, CRM, Contact Centers, Wireless, Troubleshooting, Project Management, Forecasting, BPO, Call Center Development, IVR, Team Leadership, Business Intelligence, Account Management, Technical Support, Business Process..., Access, Team Building, Enterprise Software, Customer Retention, Budgets, Training, Performance Management, Product Management, Strategic Partnerships, Sales, Managed Services, Service Delivery, Program Management, Strategy, Team Management, Integration, Networking, Direct Sales
Education
State University of New York at Buffalo 2003 — 2006
MBA, Business, 3.9
State University of New York College at Buffalo 1991 — 1996
BS, Biochemical Pharmacology
Alexander Central School 1983 — 1991
One Touch Direct July 2012 - Present
Vacation Property Resales, LLC 2007 - 2012
Great Expectations October 1999 - November 2006
Palm Harbor Homes January 1997 - January 1998
Together Dating January 1996 - January 1997
Skills
Social Media, New Business Development, Customer Relations, Lead Generation, Advertising, Change Management, Visionary, Team Building, Team Management, Team Motivator, Coaching, Public Speaking, B2B, Customer Satisfaction, Recruiting, Selling, Customer Service, Sales, Marketing, Cold Calling, Email Marketing, Account Management, Direct Sales, Online Advertising
Education
Chaminade University of Honolulu 2001 — 2003
Communications
One Touch Direct April 2014 - Present
One Touch Direct April 2010 - Present
Cummins Filtration June 2005 - December 2008
Skills
Engineering, Continuous Improvement, Automotive, Lean Manufacturing, Machining, Welding, Six Sigma, Kaizen, Manufacturing, Kanban
Education
University of Dubuque 1989 — 1995
One Touch Direct January 2013 - Present
One Touch Direct September 2010 - December 2012
One Touch Direct May 2008 - August 2010
Education
International Academy of Design 2001 — 2003
Interior Decoration
One Touch Direct June 2007 - Present
Masonite January 1998 - June 2007
Vencor, Inc (formerly Professional Health Care Services) 1993 - 1998
Aon (formerly Frank B. Hall) 1989 - 1992
Skills
Account Management, Direct Marketing, Customer Retention, Customer Experience, CRM, Sales, Call Centers, B2B, Lead Generation, Customer Satisfaction, Email Marketing, Direct Sales, Sales Operations, Telemarketing, Customer Acquisition, Team Building, Management
Education
Grand Valley State University
PanurgyOEM July 2012 - Present
One Touch Direct October 2005 - July 2012
9G Communications 2004 - 2005
Education
Rutgers University-New Brunswick 1986 — 1991
Steven Plotnick
Sterling Research Group February 2009 - Present
Revolution Money 2007 - 2009
One Touch Direct March 2005 - January 2007
Pomeroy IT Solutions April 2004 - November 2004
Skills
CompTIA A+ Certification, Windows, Switches, Active Directory, Servers, Routers, Microsoft SQL Server, SQL, Disaster Recovery, C#, Troubleshooting, Project Management, VMware, Networking, Security, Windows Server, Network Security, Network Administration, Microsoft Exchange, DNS, VPN, Cisco Technologies
Education
Univeristy of South Florida 1990 — 1995
Bachelor's degree, Philosophy
University of South Florida 1990 — 1995
Arts, Philosophy, Religion
M&T Bank September 2014 - Present
Niagara University October 2011 - Present
One Touch Direct December 2013 - September 2014
Erie County Agricultural Society August 2006 - August 2013
Fisher Price November 2011 - January 2012
GAP INC June 2009 - October 2010
Gap INC September 2006 - March 2008
West Herr Chrysler/Jeep June 2005 - August 2005
Skills
Coaching, Critical Thinking, Customer Service, Event Planning, Human Resources, Leadership, Leadership Development, Management, Social Media, Public Speaking, Marketing, Social Networking, Research, Training, Recruiting, Sales, Time Management, Hardware, Hotels, Microsoft Office, Teamwork, Troubleshooting, Microsoft Excel
Education
Niagara University 2006 — 2008
Master of Business Administration, Human Resources, 3.33
Niagara University
Bachelor of Science, Management
Hamburg High school
NTA Life December 2013 - Present
International Academy of Design and Technology February 2013 - August 2013
T. Rowe Price February 2011 - February 2013
One Touch Direct October 2009 - February 2011
Florida Investment Resources LLC January 2005 - July 2007
Oxford Health Plans February 1998 - November 2004
Skills
Management, Sales, Insurance, Customer Service, Policy, Call Centers, Quality Assurance, Microsoft Office, Customer Retention, Outlook, Customer Satisfaction, Microsoft Excel, Microsoft Word, PowerPoint, Process Improvement
Education
Florida Agricultural and Mechanical University 1991 — 1996
BS, Healthcare Mgmt
Florida Agricultural and Mechanical University, College of Law 1991 — 1996
Bachelor's degree, Healthcare Management
Lincare Holdings, Inc May 2010 - Present
Adams Tank & Lift October 2009 - May 2010
Paddling.net 2006 - 2010
One Touch Direct March 2009 - June 2009
VeriFone February 2008 - March 2009
VeriFone August 2006 - February 2008
VeriFone February 2006 - August 2006
Emotion Kayaks / Reading PA May 2005 - November 2005
VeriFone January 2003 - May 2005
VeriFone March 2000 - January 2003
Skills
Lean Sigma, Customer Service, Technical Analysis, Supervisory Skills
Education
St. Petersburg College 2010 — 2011
Lean Enterprise, Lean Enterprise, Green Belt, Six Sigma
Greenville Technical College 1976 — 1977
None, Accounting, Economics
The Kingdom of God! March 2012 - Present
One Touch Direct September 2007 - February 2012
Castle Heights Baptist Church September 2001 - May 2003
Skills
Account Management, Lead Generation, Sales Management, B2B, Sales Operations, Telemarketing, Salesforce.com, Direct Marketing
Education
Hillsborough High School
New Orleans Baptist Theological Seminary
Rosenberger North America October 2012 - Present
Press Tech Enterprises February 2010 - February 2012
IBEW Local 915 July 2008 - August 2009
One Touch Direct December 2006 - June 2009
Red Lobster January 2000 - November 2005
Dart Container August 1993 - November 1999
Skills
Reporting & Analysis, Operational Planning, Time Management, Lean Manufacturing, Aviation, Engineering, Injection Molding, Microsoft Office, Military, PLC Programming, Fluid Dynamics, Project Management, Equipment Setup, Program Management, Data Management, Testing, Continuous Improvement, Leadership, Electrical Safety, Fluid Mechanics, Customer Satisfaction, Manufacturing, Preventive Maintenance, Avionics
Education
Embry-Riddle Aeronautical University 2000 — 2005
Bachelor's Degree, Aeronautical Science
One Touch Direct December 2012 - Present
Bright House Networks December 1987 - March 2011
Hertz Reservation Center November 1994 - June 1995
Skills
Troubleshooting, Windows 7, Help Desk Support, Networking, Telecommunications, Customer Service, Technical Support, Routers, VoIP, TCP/IP, Operating Systems, Hardware, IP, Spreadsheets, Customer Satisfaction, VPN, Microsoft Office, Active Directory, Service-now.com, Windows XP, Windows Vista, Windows 8, Oscilloscope, Electronic Test..., Soldering, Soldering Iron, Cisco MDS SAN switches, LAN Switching, Electronic Test..., Personal Computer Setup, Software Installation, Software Removal
Education
Saint Petersburg College 2011 — 2013
Still working toward A.S. degree., I.T. Security
Dona Ana Branch Community College, NMSU 1988 — 1990
Associate of Arts (A.A.), Personal Computer Electronics and Periferals, 2yr degree
New Mexico State University 1974 — 1979
BS, Secondary Education, History & Social Studies
Feld Entertainment May 2014 - Present
Feld Entertainment August 2013 - May 2014
One Touch Direct March 2009 - May 2012
College Republican National Committee August 2008 - November 2008
University of Florida June 2006 - August 2007
Skills
Selling Skills, Spreadsheets, Public Speaking, Event Planning, Social Media, Critical Thinking, Public Relations, Sales, Research, Leadership, Event Management, Marketing, Direct Marketing, Motivation, Problem Solving, Writing, Analysis, Note Taking, Data Analysis, Social Networking
Education
University of South Florida 2012 — 2014
MBA, Sport and Entertainment Management
University of Florida 2004 — 2007
B. A., Political Science, History
One Touch Direct September 2012 - Present
Skills
Windows Vista, Windows 7, Windows Server, Windows XP, Security+, Ubuntu, Information Technology, Active Directory, DHCP, Servers, DNS
Education
Keiser College 2008 — 2010
A.S., Information Technology
Social Security Administration May 2014 - Present
UnitedHealthcare November 2012 - May 2014
One Touch Direct April 2011 - June 2012
Verizon April 2008 - November 2009
Skills
Customer Service, Customer Retention, Account Management, Call Centers, Team Building, Direct Sales, Leadership, Cold Calling, Customer Experience, Sales, Salesforce.com, Customer Satisfaction
Education
University of South Florida 2003 — 2005
BA, Political Science
Oasis Outsourcing April 2015 - Present
Oasis Outsourcing August 2013 - April 2015
CGS September 2010 - July 2013
One Touch Direct November 2008 - September 2010
Yellow Cab February 2008 - September 2008
Stream January 2004 - September 2007
United Parcel Service April 1996 - August 2003
Skills
Call Centers, Training, Performance Management, Management, Leadership, Outsourcing, Analysis, Employee Relations, BPO, CRM, Financial Analysis, Project Management, Pricing Strategy, Pricing Analysis, Forecasting, Technical Support, Account Management, Service Delivery, Operations Management, Workforce Management, Human Resources, Team Management
Education
St. Petersburg College 2014 — 2017
Bachelor of Science (B.S.), Business Administration, Finance
Camden County College 2000 — 2001
Computer Science
Pennco Tech 1999 — 2000
Certificate in Computer Programming, Computer Programming
Opt-IN SMART September 2012 - Present
God Sent Services November 1997 - Present
One Touch Direct May 2011 - November 2013
Cunningham Research Group November 2009 - June 2010
Skills
Entrepreneurship, Management Consulting, Start-ups, Business Strategy, Small Business, Marketing Strategy, Executive Coaching, Strategic Planning, New Business Development, Interim Management, Strategy, Business Planning, Change Management, Business Development, Lead Generation, Client Aquisition, Social Media Marketing, Public Speaking, Coaching, Sales Operations, Sales Presentations, Digital Marketing, Social Networking, Networking, Mergers & Acquisitions, Empowerment, Community Engagement, Community Outreach, Social Media, Email Marketing, Events Coordination, Recruiting, Leadership Development, Budgets
Education
Florida State College at Jacksonville 1990 — 1994
Business Administration, Management and Operations
Terry Parker High School 1987 — 1990
High School Diploma Program
Travelers August 2012 - Present
One Touch Direct April 2010 - August 2012
Agora Marketing Solutions February 2005 - February 2010
Aflac 2004 - 2005
Combined Life Insurance July 2002 - October 2004
Special Data Processing June 1998 - July 2002
Skills
Operations Management, Product Launch, Process Improvement, Program Management, Strategy Development, Call Center, Training Management, Sales Management, Leadership Development, Customer Experience, Problem Solving, Organizational..., New Business Development, Advanced Training..., Account Management, Team Management, CMS, CRM, Crystal Reports, Forecasting, Strategic Planning, Call Centers, Sales, Coaching, Business Development, Training, Vendor Management, Leadership, Customer Retention, Strategy, Project Management, Team Leadership, Telemarketing, Customer Satisfaction, P&L Management, Lead Generation, Outsourcing, Management, Customer Service, Sales Operations, Team Building, Budgets, Time Management, Marketing, Data Analysis, Cross-functional Team..., Recruiting, B2B, Salesforce.com, Customer Acquisition
Education
St. Petersburg College 2010 — 2012
Bachelor of Applied Science (BASc), Management and Organizational Leadership
St. Petersburg College 2000 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Licensed Insurance Life and Health Agent for Florida & New York
Allsup Inc. February 2015 - Present
One Touch Direct July 2013 - July 2014
Mueller Service Co. May 2013 - July 2013
American Water April 2010 - June 2012
Skills
GPS, ArcGIS, ArcMap, Windows, Windows Server, Troubleshooting, JavaScript, Computer Hardware, Operating Systems, Visual Basic, VB.NET, Python, ArcCatalog, Cartography, Geomatics, Windows 7, Windows Vista, Databases, Java, ArcGIS Explorer, ArcPad, Trimble GPS, GPS units, TeamViewer, CompTIA A+ Certification, Windows XP Pro, Customer Service, Committed to Customer..., SCCM, Ticketing Systems
Education
Hillsborough Community College 2013 — 2013
A+ certification, Grade: A
Southwestern Illinois College 2012 — 2012
Computer Programming, Specific Applications, grade: A
Southern Illinois University, Edwardsville 2007 — 2009
Bachelor of Science, Geography - GIS, GPA 3.28
Kaskaskia College 2005 — 2007
Associate of Arts (A.A.), Business Administration, Management and Operations, ~3.6
One Touch Direct 2014 - Present
Livingston International October 2014 - October 2014
Time Warner Cable March 2012 - July 2014
Time Warner Security January 2006 - March 2012
Various August 1988 - 2012
Choice Hotels International-Rodeway Inn & Spring Lane Motel May 2007 - December 2011
Time Warner Cable July 2003 - January 2006
Cablevision October 2000 - September 2002
Citigroup December 1999 - October 2000
Inchcape Shipping Services September 1999 - December 1999
Skills
Training, Television, Access, Video, Customer Service, Management, Troubleshooting, Editing, Microsoft Excel, Databases, Telecommunications, Account Management, Team Leadership, ITIL, Security, Servers, Human Resources, Microsoft Word, Purchasing, Networking, Leadership, Customer Satisfaction, Commercial Account..., New Account Management, CSG, IControl, ICOMS, DNCS, RIO, Microsoft Office, Outlook, E-procurement
Education
Iowa State University 1982 — 1988
Telecommunicative Arts, Speech Comm, Family & Consumer Sciences
Brookdale Community College 1980 — 1982
Communications, Audio & Television Production-Early Childhood & Elementary Education
Progressive Insurance January 2015 - Present
ASix Designs LLC June 2010 - Present
AT&T Mobility August 2013 - January 2015
New York Life Insurance Company June 2011 - December 2012
One Touch Direct May 2010 - June 2011
Skills
Customer Service, Microsoft Office, Medical Education, Medical Terminology, Social Media, Facebook, Data Entry, Telephone Skills, Retail, Cpr Certified, Sales, Insurance, Outlook, PowerPoint, Teamwork, Microsoft Word, Critical Thinking, Microsoft Excel, Social Networking, Time Management, Cashiering, Leadership, OS X, Customer Satisfaction, Mac, Adobe Acrobat, Windows, Photoshop, Call Centers, Fax, Management, Spanish, Marketing Communications, Customer Experience, People Skills, Team Leadership, Marketing, Advertising, Direct Sales, Telecommunications, Retail Sales, Inventory Management, Mobile Devices, Wireless, Adobe Creative Suite, Creative Direction, Graphic Design, Team Building, Training, Public Speaking
Education
Felix Varela Senior High Shool 2003 — 2007
High School, High School Diploma
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Franciscan University of Steubenville July 2015 - Present
Franciscan University of Steubenville January 2014 - July 2015
One Touch Direct March 2013 - July 2014
Agent Entrepreneur and P&A Magazine September 2012 - March 2013
One Touch Direct December 2011 - September 2012
AmeriLife Group LLC December 2010 - May 2011
Chick-fil-A January 2010 - December 2010
Chick-fil-A November 2008 - August 2009
Skills
Sales Management, Customer Satisfaction, Quality Assurance, Public Speaking, Account Management, Team Building, Call Centers, Strategic Planning, Recruiting, Customer Service, Sales, Social Networking, B2B, Entrepreneurship, Marketing
Education
St. Petersburg College 2008 — 2011
General Studies
Grayson BMW March 2014 - Present
Iris Global August 2008 - Present
One Touch Direct October 2014 - October 2014
Higher One December 2013 - March 2014
One touch Direct August 2013 - February 2014
Hillsborough County school District May 2012 - February 2013
School District of Hillsborough County April 2012 - February 2013
Lifetouch Portrait Studios August 2011 - March 2012
Iris Global June 2008 - March 2011
Ulongo Band September 2001 - 2008
Skills
Photography, Art, Music, Film, Creative Problem Solving, Public Speaking, Healthcare, Retail Sales, Facilitators, Teaching, Acting, Public Relations, Fundraising, Community Outreach, Entertainment, Entrepreneurship, Theology, Volunteer Management, Community Development, Non-profit..., Editing, Social Media, Social Networking, Team Building, Event Planning, Leadership, Nonprofits
Education
Hillsborough Community College 2011 — 2015
Associate of Science (AS), Registered Nursing/Registered Nurse
Tampabaycna 2012 — 2012
CNA/PCT, Nurse's Assistant
Cornerstone University 2011 — 2012
High School diploma, Cornerstone Correspondence School
Pemba 2002 — 2006
High School, Social Studies
CareerOwl July 2009 - Present
One Touch Direct May 2008 - December 2008
Masterfile October 1998 - April 2007
Skills
more than 10 years..., ASP.NET VB.NET, SQL 2000 and SQL 2008, SQL, Microsoft SQL Server, JavaScript, XML, SDLC, Perl, Business Analysis, HTML, Agile Methodologies, Project Management, C#, Databases, Business Development, ASP.NET, Java
Education
University of Guelph 1979 — 1985
BA, Statistics
Ryerson University 1981 — 1983
Compuer prgramming in engineering
Marcone Appliance Parts Supply March 2010 - May 2011
Marcone Supplies March 2010 - May 2011
One Touch Direct September 2009 - December 2009
MetLife November 2004 - October 2008
MetLife November 2004 - September 2008
EPIX October 2000 - May 2004
EPIX May 2000 - March 2004
United Health Care March 1998 - May 2000
Health Plan Services June 1997 - March 1998
Aetna Life & Casualty August 1993 - September 1997
Education
Florida Metropolitan University 2002 — 2004
Assoicates, Computer Science
Florida Metropolitan University
Computer Science
Publix 2011 - Present
One Touch Direct October 2008 - June 2011
Student Research Inc. at The University of South Florida July 2008 - April 2009
Target April 2008 - October 2008
The Edge at 42nd Street May 2006 - January 2008
Hollister Co. May 2005 - August 2005
The Event Specialists May 2005 - August 2005
Education
University of South Florida 2004 — 2008
Bachelor's, Psychology
US Air Force Reserve November 2011 - Present
One Touch Direct February 2013 - May 2013
Darden Restaurants August 2007 - January 2011
IWU Dugout, Bloomington Illinois August 2006 - April 2007
Skills
Customer Service, Cash Handling Experience, Forklift Operator, Computers, Keyboard Skills, POS, Call Centers
Education
Hillsborough Community College 2008 — 2009
Liberal Arts and Sciences/Liberal Studies
Prairie State College 2007 — 2008
Liberal Arts
Rich Central High School 2002 — 2006
3.3
One Touch Direct March 2013 - November 2013
T-Cellular, Inc. April 2010 - March 2013
Sumter Correctional Institution August 2012 - December 2012
Champs Sports November 2006 - April 2010
Skills
Russian, PowerPoint, Microsoft Word, Customer Service, Leadership, Literature, Sales, Apparel, Retail
Education
University of South Florida 2008 — 2012
Bachelor of Arts (B.A.), Communication, Public Advocacy
University of South Florida 2008 — 2012
Bachelor of Arts (B.A.), Criminology
Bright House Networks July 2013 - Present
One Touch Direct May 2013 - June 2013
Target October 2012 - May 2013
United States Navy June 2009 - July 2012
US Navy June 2005 - June 2009
Skills
Operational Planning, Military Operations, Network Security, Security Operations, Information Security, Information Retrieval, Operational Analysis, Information Analysis, Disaster Recovery, Windows 7, Routers, Help Desk Support, Operating Systems
Education
University of Maryland University College 2012 — 2016
Bachelor of Computer Networks and Security, Computer Networks and Security, 3.0
One Touch Direct December 2013 - Present
CGS November 2010 - January 2013
Verizon Data Services 1998 - 2009
MCI Corporation 1997 - 1998
Skills
Call Center, Outsourcing, BPO, Vendor Management, Process Improvement, Operations Management, Workforce Management, Service Delivery, Team Leadership, Business Analysis, Project Management, Program Management, Team Management, Quality Assurance, Telecommunications, Call Centers, Cross-functional Team..., Customer Experience
Education
ITT Technical Institute-Tampa
Associate of Science (A.S.), Electrical and Electronics Engineering
University of Phoenix
Bachelor of Science (B.S.), Information Technology
University of South Florida
Associate of Science (A.S.), International Business
Data Age Business Systems Inc. January 2013 - July 2014
HealthFitness July 2012 - January 2013
Health Fitness Corporation July 2012 - January 2013
Asset Preservation, Inc. February 2011 - October 2011
One Touch Direct August 2009 - March 2011
Star Media Enterprises, Inc April 1994 - January 2007
Skills
C#, Java, JavaScript, XML, Software Development, SQL, .NET, Microsoft SQL Server, Visual Studio, FoxPro, Visual FoxPro, Visual Basic, Visual C#, jQuery, SSRS, TFS
Education
St. Petersburg College 1991 — 1994
Computer Science
One Touch Direct 2009 - 2010
MCI Corporation April 2003 - January 2004
Education
Artistic Nails and Beauty Academy 2008 — 2009
Sierra High Scool 1999 — 2002
Central Florida Direct March 2015 - Present
One Touch Direct December 2013 - March 2015
Alorica June 2013 - October 2013
T-Mobile March 2006 - July 2009
Expert Marketing October 2003 - March 2006
Publix Super Markets December 2002 - July 2003
Skills
Microsoft Office 2008..., Microsoft Excel, Love to Cook, Access, Microsoft Word, Teamwork, Microsoft Office, PowerPoint, Windows, Outlook
Education
University of South Florida 2009 — 2013
Criminology
Miami Dade College 2006 — 2009
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
LaSalle Computer Learning Center June 2013 - Present
One Touch Direct February 2013 - April 2013
Skills
Data Entry, Microsoft Word, Microsoft Excel, Cold Calling, Customer Service, Typing, Sales
Education
Concorde Career Institute-Tampa 2009 — 2009
Medical/Clinical Assistant
Private Family September 2009 - June 2015
State Energy Conservation September 2012 - December 2013
One Touch Direct August 2011 - April 2012
Looking Upwards, Inc. May 2009 - September 2010
James L Maher Center April 2006 - August 2008
Skills
Microsoft Office, Customer Service, Strategic Planning, Process Improvement, Microsoft Excel, Leadership, Data Entry, Inventory Control, Daily Deposits, Budgeting, Home Care, Mental Health, Case Management Services, Medication..., Caregiving, Alzheimer's Care, Behavioral Health, Scheduling, Cooking, Diet Planning, Project Management
Education
Johnson & Wales University 2008 — 2009
High School, Culinary Arts/Chef Training; Nutrition
M&T Bank October 2014 - Present
One Touch Direct January 2014 - Present
Energy Curtailment Specialists 2012 - 2013
Univera Healthcare September 2011 - February 2012
Skills
Direct Sales, Customer Service, Marketing, Online Marketing, Owner-managed businesses, Job Coaching, Collections, Data Entry, Call Centers, Cold Calling, Employee Training, Team Leadership, Communication Skills, Employee Handbooks, Job Descriptions, Lead Generation, Appointment Scheduling
Education
DeVry University 2009 — 2014
Bachelor's degree, Human Resources Management/Personnel Administration, General
Bryant and Stratton College-Buffalo 1992 — 1994
Associate's degree, Business, Management, Marketing, and Related Support Services
Coca-Cola Refreshments February 2012 - Present
One Touch Direct September 2009 - October 2011
United States Army Reserve June 2000 - November 2001
Education
Remington College 2010 — 2011
Diploma, Electronics Technology
Memorial Family Pharmacy November 2013 - Present
Grandma's Daycare June 2005 - August 2013
One Touch Direct October 2012 - March 2013
Education
Everest University-Tampa 2010 — 2012
Associate of Arts and Sciences (AAS), Pharmacy Technician/Assistant