Santander Consumer USA Inc.
Industry: Sales financing company
DescriptionHeadquarters: Dallas, Texas, United States CEO: Scott Powell CFO: Juan Carlos Alvarez de Soto Chief risk officer: Joshua Baer Subsidiaries: RoadLoans, TRIAD FINANCIAL CORP, Parent organization: Sovereign Bancorp
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Santander Consumer USA Inc. Employees
Santander Consumer USA Inc. February 2012 - Present
Saxon Mortgage (Morgan Stanley) August 2008 - March 2012
Saxon Mortgage (A WHOLLY OWNED SUBSIDIARY OF MORGAN STANLEY) 2007 - 2008
EMC MORTGAGE CORPORATION (A WHOLLY OWNED SUBSIDIARY OF BEAR STEARNS) 2000 - 2007
Skills
SDLC, SOA, Software Development, Web Services, Integration, Microsoft SQL Server, Agile Methodologies, WCF, IIS, Disaster Recovery, Enterprise Architecture, Mortgage Servicing, ASP.NET, Quality Assurance, Windows Services, Loan Servicing, Risk Management, .NET, ADO.NET, SSO, Solution Architecture, LPS, T-SQL, Application Architecture, Cross-functional Team..., TOGAF, SharePoint, Architecture, Architectures, Sybase, Application Security, MSMQ, .NET Remoting, SoapUI, Identity Federation, SQL Server, IIS 7.5, Loan Balancer, Web Farm setup or..., LPS Web Services, MSP Loan Servicing..., Sybase ASE, Application Development, HP Fortify Static Code..., Ping Federation
Education
Oklahoma City University 1994 — 1996
MBA, Finance
Bachelor of Science, Bangladesh Agricultural University 1986 — 1992
Bachelor of Science (B.Sc.)
Santander Consumer USA. September 2011 - September 2014
Santander Consumer USA Inc. 2011 - 2014
Skills
Agile Methodologies, Testing, SQL, Test Automation, Quality Assurance, Test Planning, Java, Scrum, Software Development, Software Quality..., Requirements Analysis, Manual Testing
Education
Osmania University
Master's Degree, Computer Science
Cloud Sherpas September 2015 - Present
INDEX Consultants December 2014 - August 2015
Santander Consumer USA Inc. August 2013 - August 2014
Liberty University December 2012 - August 2013
Liberty University September 2009 - December 2012
Liberty University July 2008 - August 2009
Liberty University November 2007 - July 2008
West Virginia University 2006 - 2007
Skills
Computer Repair, SharePoint, Troubleshooting, Problem Solving, Microsoft Office, Windows 7, Customer Service, Help Desk Support, Service-Now, JavaScript, Jelly, Business Process..., Mentoring, InfoPath, Active Directory, Computer Hardware, Management, Access, System Administration, Software Documentation, Windows Server, Visio, Process Improvement, Leadership, Technical Support, Team Leadership, Business Analysis, Public Speaking, IT Management
Education
Liberty University 2010 — 2012
MA, Management & Leadership
Liberty University 2007 — 2010
BS, Management Information Systems
West Virginia University 2005 — 2007
AAS, Computer Information Technology
West Virginia University 2005 — 2007
Certificate, Network Administration
Wells Fargo Dealer Services March 2015 - Present
TEKsystems June 2013 - Present
LiveXchange September 2011 - May 2014
Santander Consumer USA Inc. August 2008 - September 2011
Chase July 2007 - August 2008
EMC Mortgage April 2004 - March 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Credit, Loans, Finance, Microsoft Word, Banking, Financial Analysis, Credit Analysis, Underwriting, Training, Risk Management, Customer Satisfaction, Call Centers, Management, Coaching, Interviews, Talent Acquisition, Process Improvement, Leadership Development, Sourcing, Applicant Tracking..., Leadership, Troubleshooting, Technical Support, Project Management, Active Directory, Team Building, Technical Recruiting
Education
North Lake College 2012 — 2013
Associate's degree, Help Desk Support
DeVry University 2001 — 2004
Network Management
Hope High School 1995 — 1998
Diploma, General Education
Envoy Airlines March 2015 - Present
Santander Consumer USA Inc. April 2013 - October 2014
Santander Consumer USA Inc. April 2013 - August 2013
Southwest Airlines October 2010 - April 2013
Southwest Airlines October 2008 - November 2010
American Airlines September 2007 - September 2008
American Airlines July 2006 - September 2007
American Airlines May 2004 - September 2005
American Airlines October 2002 - April 2004
American Airlines August 1999 - October 2002
Skills
Employee Relations, EEO, Benefits Administration, Organizational..., Human Resources, Change Management, Leadership, Negotiation, Budgets, Americans with..., Research, Alternative Dispute..., Business Process, Litigation, Process Engineering, ERISA, Collaborative Problem..., Speech Writing, Service Level Agreements, Community Development, ADEA, Employee Benefits, Union, Labor Relations, Management, Training, Interviews, Talent Management, Policy, Mediation, Employee Training, Personnel Management, FMLA, Process Improvement, Coaching, Workforce Planning, Onboarding, Employee Engagement, Employment Law, Conflict Resolution
Education
Northwood University 1995 — 1997
BBA, Business Administration
Tarrant County College 1991 — 1995
Associates, Paralegal
Santander Holdings, USA May 2015 - Present
Santander Consumer USA Inc. July 2014 - May 2015
Santander Consumer USA Inc. January 2014 - July 2014
JPMorgan Chase February 2013 - December 2013
JPMorgan Chase June 2011 - February 2013
JPMorgan Chase 2008 - June 2011
JPMorgan Chase 2004 - 2008
Bank One 2002 - 2004
FICO 2000 - 2002
United States Navy 1989 - 2000
Skills
Predictive Analytics, Basel II, Mathematical Modeling, Stress Testing, Risk Management, Analytics, Statistics, Risk Analytics, Credit Scoring, Decision Science, Model Risk Management, Public Speaking, Quantitative Analysis, Risk Modeling, Loss Forecasting, Credit Risk, Statistical Modeling, Data Mining, Security Clearance, Top Secret, Military Logistics, National Security, DoD, Operational Planning, R, SAS, Segmentation, Portfolio Management, International Relations, Consumer Lending, Loan Origination, Economic Capital, Process Improvement, Navy, Surface Warfare, Maritime Security, Multivariate Statistics, Statistical Data..., Analytical Method..., Data Science, Logistic Regression, CCAR, Predictive Modeling, Stochastic Modeling, Military Operations, Crisis Management, Credit Analysis, Quantitative Analytics, Project Planning, Project Management
Education
Naval Postgraduate School 1994 — 1996
M.S., Operations Research
Naval War College 1993 — 1998
M.A., National Security
University of Southern California 1985 — 1989
B.A., International Relations
SMU Dedman School of Law August 2013 - Present
SMU Dedman School of Law August 2015 - Present
SMU Law Review Association July 2014 - Present
Norton Rose Fulbright May 2015 - July 2015
Santander Consumer USA Inc. May 2014 - August 2014
Betts, Walters, & Mutscher PC May 2013 - March 2014
Sell & Melton LLP January 2013 - April 2013
Brenham Wholesale May 2009 - July 2009
Skills
Microsoft Excel, Time Management, Operations Management, Microsoft Office, Data Analysis, Microsoft Word, Financial Analysis, Writing Skills, Strategic Financial..., Access, Accounting, Public Speaking, Management Information..., Financial Planning, Long Range Planning, Legal Research, Legal Writing, Contract Law, Property Law, Torts, Federal Civil Procedure, Constitutional Law, Criminal Law, Westlaw, Lexis, Team Leadership, Client Relations Skills, Soccer, CFPB Regulations, Contract Drafting, Teamwork, Organization, Consumer Lending Law
Education
Southern Methodist University 2013 — 2016
Juris Doctor, 3L
Mercer University - Stetson School of Business and Economics 2009 — 2013
Bachelor of Business Administration (BBA), Finance, General, 3.98
Santander Consumer USA Inc. June 2015 - Present
Kia Motors America June 2013 - June 2015
Kia Motors America February 2012 - May 2013
A & A International Markerting, INC November 2009 - December 2011
Skills
Automobile, Automotive, Customer Service, Marketing, Marketing Strategy, New Business Development, Sales Management, Sales Operations
Education
Michigan State University
The Hanover Insurance Group October 2014 - Present
Fulbright Korea July 2013 - July 2014
The Hartford May 2011 - June 2013
Santander Consumer USA Inc. June 2010 - August 2010
Firehouse Subs June 2009 - August 2009
Encore Nationwide June 2009 - August 2009
Academy Sports + Outdoors August 2005 - August 2008
Skills
Underwriting, Siebel, Learning Management, Training & Development, Writing, Commercial Insurance, Editing, Curriculum Development, Employee Training, Creative Writing, Property & Casualty..., Training, Interviews, Customer Service, Curriculum Design, Teaching, Spanish, Microsoft Excel, Public Speaking, Research
Education
Trinity University 2007 — 2011
Bachelor of Arts, English and Classical Studies
National University of Ireland, Galway 2009 — 2009
English
Santander Consumer USA Inc. March 2011 - February 2013
IGI June 2010 - March 2011
Connecting People inc October 2009 - January 2010
PRC February 2007 - February 2009
Infor July 2001 - August 2006
Skills
Active Directory, Windows Server, Servers, XP, DHCP, Microsoft Exchange, VPN, Troubleshooting, Operating Systems, Technical Support, Unix, Switches, Software Installation, Hardware, Visio, VoIP, Microsoft Certified..., CCNA, Networking, Antivirus, System Deployment, Printers, Laptops, Microsoft Technologies, Microsoft SQL Server, Windows XP
Education
Pikes Peak Community College
Santander Consumer USA Inc. April 2013 - Present
Santander Consumer USA Inc. April 2012 - April 2013
Santander Consumer USA Inc. September 2010 - April 2012
CitiFinancial Auto August 2006 - September 2010
Triad Financial SM LLC April 2005 - July 2006
HSBC Auto Finance May 2004 - April 2005
Mike Carlson Motor Company April 2003 - May 2004
Boys & Girls Club of Greater Fort Worth, Trio 1999 - 2002
Skills
Credit, Loans, Finance, Refinance, Access, Customer Service, Accounts Payable, Financial Risk, Auditing, Project Management, Training, Underwriting, Credit Analysis, Banking, Loan Origination, Sales, Accounting, Portfolio Management, Funding, Risk Management
Education
LeTourneau University 2007 — 2015
BBA, Business Admin, Accounting
Santander Consumer USA Inc. August 2015 - Present
Santander Consumer USA Inc. December 2012 - August 2015
TD Auto Finance July 2002 - December 2012
TD Auto Finance October 2007 - March 2009
TD Auto Finance April 2005 - October 2007
TD Auto Finance July 2002 - April 2005
Property Automation Software 1999 - 2000
Gallagher Bassett 1991 - 1999
Skills
Credit, Loans, Business Analysis, Process Improvement, Customer Service, Risk Management, Team Leadership, Project Management, Change Management, Vendor Management, Microsoft Office, Microsoft Excel, Portfolio Management, Strategic Planning, Automotive, Business Development, Data Warehousing, ISO, Knowledge Management, Lotus Notes, Contract Negotiation, Outsourcing, User Acceptance Testing, User Interface, User Experience, Visio, Visual Basic, Web Applications, Windows Server, Web Design, SharePoint Designer, Shared Services, Funding, Internal Controls, Hands-on Training, Staff Development, Analysis, Team Building, Management, Finance, Business Planning, Cross-functional Team..., Leadership, Forecasting, Training, Strategy, Loss Mitigation, Call Centers, Human Resources, SharePoint
Education
Northwood University
Bachelor of Business Administration (BBA), Business Administration, Management and Operations/MIS
Santander Consumer USA Inc. January 2015 - Present
J.P. Morgan July 2013 - January 2015
UTD SOM Investment Corporation January 2013 - June 2013
Richardson Independent School District - PACE August 2009 - June 2013
Electronic Transaction Consultants May 2012 - August 2012
Party City August 2008 - August 2009
Skills
Microsoft Word, Microsoft Excel, Access, Accounting, Data Entry, Teaching, Oracle Enterprise..., Microsoft Office, Financial Modeling, Android, Education, Oracle, Accurate Data Entry, Online Data Entry, Bloomberg Terminal, Analytics, Highly detail oriented, Teamwork, Leadership, Customer Service, Financial Analysis, Management, Finance, Cash Flow, Investments, Financial Accounting, Data Analysis, Financial Reporting, Marketing, Time Management, PowerPoint, Business Analysis, Analysis, Portfolio Management
Education
The University of Texas at Dallas - School of Management 2010 — 2013
Bachelor, Accounting and Finance
Richland Community College
TZOM Films January 2010 - Present
Dallas Metropolitan Small Business Development Center (SBDC) February 2012 - Present
Santander Consumer USA Inc. May 2011 - February 2012
Greater Dallas Hispanic Chamber of Commerce April 2006 - May 2011
Skills
Strategic Planning, Business Development, Leadership, Marketing, Social Media, Event Planning, Public Speaking, Strategy, Event Management, Customer Service, Team Building, Program Management, Entrepreneurship, Management, Budgets, Nonprofits, Start-ups, Procurement, Fundraising, Marketing Strategy, Public Relations, Social Networking, Project Management, Advertising, Social Media Marketing, Non-profits, Microsoft Office, Training, Recruiting, Process Improvement, New Business Development
Education
Northwood University 2002 — 2006
BBA, International Business Management
Santander Consumer USA Inc. January 2015 - Present
ACRE Capital LLC July 2014 - January 2015
Caliber Home Loans January 2013 - May 2014
Caliber Home Loans October 2011 - December 2012
Bank of America January 2010 - October 2011
Greystar February 2009 - January 2010
JPI Companies April 2007 - February 2009
JPMorgan Chase October 2006 - February 2007
Commerce Bank November 2005 - September 2006
Skills
JD Edwards, Yardi Voyager, Fiserv, ICMS, GLR, OneSite, Compliance Depot, Fluent in Spanish, Invoicing, Bank Reconciliation, Auditing, Accounting, Banking, General Ledger, Account Reconciliation, Mortgage Servicing, Loan Servicing, Mortgage Banking, Treasury, Accounts Payable, Payroll, Cash Management, Payments, Microsoft Excel, Loans, Mortgage Lending, Microsoft Office, Process Improvement
Education
The University of Texas at Dallas 2007 — 2012
Bachelor of Science (BS), Business Administration
Queensborough Community College 2002 — 2004
Associate of Science (A.S.), Business Administration
Santander Consumer USA Inc. January 2015 - Present
US Navy February 2009 - Present
US Navy April 2007 - Present
US Navy January 2006 - Present
Supervisor February 2005 - Present
Skills
Customer Service, Microsoft Office, Negotiation, Microsoft Word, Team Building, Outlook, PowerPoint, Management, Leadership, Event Planning, Sales Management, Budgets, Microsoft Excel, Photoshop, Public Speaking, Research, Strategic Planning, Windows, Training, Program Management, Leadership Development, Project Management, Operations Management, Team Leadership, Time Management, Social Media, Program Development, Security Clearance, Supervisory Skills, Fundraising, Employee Training, Social Networking
Education
Northwood University 1999 — 2003
Bachelor of Business Administration (B.B.A.)
Santander Consumer USA Inc. May 2014 - Present
North Lake College August 2011 - July 2014
Skills
Java, Microsoft Office, Microsoft Excel, Microsoft Word, C++, C, Programming, Microsoft SQL Server, HTML, Teaching, C# 4.0, ASP.NET MVC, Tortoise SVN, LINQ, AngularJS, WPF
Education
The University of Texas at Dallas 2012 — 2015
Computer Science
North Lake College 2010 — 2012
Associate of Science (AS)
Santander Consumer USA Inc. December 2012 - Present
Medical Staffing Network June 2012 - December 2012
Healthpoint October 2011 - March 2012
Modis February 2011 - October 2011
CB Richard Ellis June 2010 - January 2011
DynCorp International March 2010 - June 2010
Alcon Laboratories, Inc. January 2010 - March 2010
Baylor Health Care System December 2008 - March 2009
Thermadyne Equipment Company June 2008 - November 2008
Kaiser Permanente March 2008 - July 2008
Skills
Applicant Tracking..., Talent Acquisition, Sourcing, Vendor Management, Onboarding, Recruiting, Interviews, SmartSearch, Screening, Human Resources, Temporary Placement, Management, Employee Relations, PeopleSoft, SDLC, HRIS, Negotiation, Training, College Recruiting, Taleo, Hiring, Temporary Staffing
Education
Northwestern State University 1990 — 1996
B.S., Social Work
VAZATA July 2015 - Present
Datapipe (Formerly Layered Technologies) February 2013 - June 2015
Terremark August 2004 - February 2013
Santander Consumer USA Inc. 2003 - 2004
Infininet 2001 - 2003
Gadzooks January 1998 - December 2001
The Bombay Company January 1996 - December 1998
Skills
Cloud Computing, Data Center, Managed Services, Virtualization, Disaster Recovery, Professional Services, IaaS, ITIL, Storage, Solution Selling, Vendor Management, Enterprise Software, IT Outsourcing, IT Operations, Managed Hosting, Security, IT Strategy, IT Management, Service Delivery, HP, Servers, SaaS, Storage Area Networks, VMware, Cisco Technologies, SAN, Telecommunications, Business Alliances, High Availability, Business Continuity, Outsourcing, Enterprise Architecture, Infrastructure, IT Service Management, Network Architecture, Solution Architecture, Pre-sales
Education
Northwestern State University
BS, CIS/MIS
Santander Consumer USA Inc. April 2015 - Present
Michelcruzart June 2013 - Present
Residential Credit Solutions, Inc November 2013 - September 2014
JPMorgan Chase June 2012 - June 2013
JPMorgan Chase April 2009 - June 2012
Countrywide Mortgage Services February 2004 - June 2007
Rent-A-Center May 1999 - December 2004
Skills
Banking, Credit, Loans, Mortgage Lending, Risk Management, Portfolio Management, Credit Analysis, Fixed Income, Retail Banking, Mortgage Banking, Sales, Loan Origination, Consumer Lending, Residential Mortgages, Loan Servicing, Negotiation, Refinance, Underwriting, Mortgage Underwriting, FHA, Funding, Coaching, Strategic Financial..., Loss Mitigation, Relationship Management, Commercial Lending, Mortgage Servicing, Small Business Lending
Education
North Lake College 2009 — 2011
Fine/Studio Arts, General
Antelope Valley College 1996 — 1998
Marketing Research / Real Estate
Santander Consumer USA Inc. April 2015 - Present
Hyundai Digitech Inc. April 2008 - April 2015
Access Commerce January 2007 - July 2007
Shinwoo Information System Co., Ltd. January 2000 - April 2006
Munhwa Information System Co., Ltd. August 1999 - December 1999
Whittman-Hart, Inc. January 1999 - August 1999
AMRS Computer Consulting Inc. August 1998 - January 1999
Skills
Database Administration, Database Design, Database Development, Microsoft SQL Server, MySQL, Oracle, Informix, SQL, T-SQL, PL/SQL, Pro*C, Java, C, C++, Flex, AJAX, JavaScript, Python, ECMAScript, HTML, XML, ASP, Eclipse, JBuilder, iReport, Erwin, Toad, JBoss Application Server
Education
Northeastern Illinois University 2006 — 2007
Computer Science, Bachelor of Science (BS)
University of Illinois at Chicago 1998 — 1999
Computer Science, Bachelor of Science (BS)
US Department of Defense July 2014 - Present
CrossFit Tulsa June 2011 - Present
Santander Consumer USA Inc. May 2011 - July 2014
US Department of Defense November 2008 - April 2011
CrossFit, Inc. November 2006 - December 2008
Oklahoma Wesleyan University December 2007 - November 2008
richardsonlawfirmpc.com May 2007 - November 2008
J. David Jewelry 2005 - 2007
PGA TOUR 2004 - 2007
Realtor, Chinowth & Cohen 2005 - 2005
Skills
Top Secret, Corporate Law, Fitness Training, Negotiation, UCC, Real Estate Transactions, Constitutional Law, Import/Export, Compliance, Intellectual Property, International Trade, Sensitive Information, Leadership, Team Building, Contract Negotiation, Legal Research, International Law, Corporate Governance, Contract Law, Mergers, Government Contracting, Uniform Commercial Code, Arbitration, Criminal Law, Legal Writing, Mergers & Acquisitions, Risk Management, Management, Licensing, Contract Management, Employment Law, Legal Compliance, Policy, Finance, Management Consulting, Analysis, Government, Project Management, Due Diligence, Commercial Litigation, Civil Litigation, Mediation, Patents, Bankruptcy, Legal Issues, Joint Ventures, Dispute Resolution, Appeals, Courts, Alternative Dispute...
Education
University of Tulsa College of Law 2001 — 2005
J.D., Law, International
University of Oxford 2003 — 2003
Certificate, Project Management, Business/Comm
Oklahoma State University 1996 — 1999
BA, Spanish and Biochemistry with Pre-Med Matriculation for Graduate Medical Studies
Santander Consumer USA Inc. July 2013 - Present
Chrysler Financial May 2008 - October 2010
Daimler Financial Services January 2008 - May 2008
Chrysler Financial Services December 2006 - December 2007
Wal-Mart Stores, Inc March 2004 - December 2006
Skills
Account Management, Sales, CRM, Budgets, Time Management, Human Resources, Product Marketing, Accounts Receivable, Customer Service, Project Management, Retail, Negotiation, Invoicing, Accounting, Call Centers, Merchandising
Education
Oklahoma State University
Bachelor of Science, International Business Administration
Servpro - Mt. Pleasant, Clare & Houghton Lake January 2013 - Present
Procon GPS August 2011 - March 2012
Santander Consumer USA Inc. June 2007 - October 2009
Skills
Radio Advertising, Media Sales, Advertising Sales, Radio, Cold Calling, Broadcast, Radio Broadcasting, Media Planning, Media Buying, Sales Presentations, Account Management, Advertising, Sales Management, Sales, Digital Media, Sponsorship Sales, Market Planning, Selling Skills, Direct Sales, B2B, Trade Shows
Education
Saginaw Valley State University 2004 — 2006
Bachelor, Criminal Justice / Sociology
Northern Michigan University 1990 — 1994
Santander Consumer USA Inc. September 2014 - Present
UBS February 2014 - September 2014
Ally Financial Inc. May 2011 - January 2014
Barclays Capital September 2008 - May 2011
Lehman Brothers September 2007 - September 2008
Skills
Market Risk, Credit Risk, VAR, Basel I, Basel II, CaliberRM, Clarity, Risk Management, Business Process..., Change Management, Business Process Design, Sybase, Business Analysis, Stress Testing, Options, Derivatives, Equities, Financial Risk, Fixed Income
Education
Purdue University 2005 — 2007
MS, Computer Science
University of Bridgeport 2001 — 2004
BSc, Computer Science
Santander Consumer USA Inc. June 2013 - Present
Santander Consumer USA Inc. January 2013 - June 2013
Santander Consumer USA Inc. October 2012 - January 2013
School of Journalism & Media Studies September 2010 - July 2012
Gatlin Accounting Services June 2010 - September 2010
Covario, Inc January 2010 - May 2010
Riverside Community College February 2004 - June 2004
Skills
Advertising, Analytics, Blogging, Copywriting, Copy Editing, Corporate Communications, Customer Service, Data Entry, Digital Media, Data Analysis, Editing, Dreamweaver, Event Planning, Facebook, Final Cut Pro, Human Resources, Google Analytics, Leadership, WordPress, Social Networking, Online Marketing
Education
San Diego State University
Master of Arts, Mass Communication and Media Studies
San Diego State University
Bachelor of Arts, Communications and Media Studies
Riverside City College
Associates of Arts
UPS Supply Chain Solutions December 2014 - Present
TopGolf November 2012 - January 2015
Elite Modular Structures August 2012 - November 2012
Santander Consumer USA Inc. February 2008 - July 2012
Santander Consumer USA Inc. October 2004 - February 2008
Universal Solutions July 2002 - June 2004
Willis-Knighton Health System August 1998 - April 2002
Skills
Avaya Site..., Definity, Lucent CentreVu, ServiceNow Power User, SIP/VOiP Trained, Citrix Metaframe, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft Network..., Vendor Management, Asset Managment, Blackberry Enterprise..., A+ Certified IT..., Business Analysis, Access, Active Directory, Asset Management, Call Centers, Data Center, Disaster Recovery, Leadership, Management, Procurement, Program Management, Project Management, Risk Management, SDLC, SharePoint, Software Documentation, Technical Support, Telecommunications, Training, Troubleshooting, Visio, Cisco Technologies, IT Operations, VoIP
Education
Louisiana State University 1988 — 1991
Santander Consumer USA Inc. May 2013 - Present
Santander Consumer USA Inc. July 2012 - May 2013
Santander Consumer USA Inc. January 2012 - July 2012
Alessandra Law Firm January 2005 - November 2011
Skills
Legal Assistance, Civil Litigation, Pleadings, Courts, Litigation Support, Family Law, Document Review, Trials, Legal Documents
Education
University of North Texas 1998 — 2003
Richland Community College 2001 — 2002
Santander Consumer USA Inc. June 2013 - Present
Santander Consumer USA Inc. March 2009 - Present
Santander Consumer USA Inc. October 2007 - March 2009
Drive Financial Services June 2003 - October 2007
Skills
Performance Management, Talent Acquisition, Benefits Administration, Employee Relations, Process Improvement, Employee Benefits, Recruiting, Employee Engagement, HRIS, Human Resources, Business Transformation, Deferred Compensation, Leadership, Onboarding, Talent Management, Team Building, Thought Leadership, Vendor Management, Workforce Planning, Training, Succession Planning, PeopleSoft, Organizational..., Organizational..., Leadership Development, HR Policies, Financial Services, Coaching, Change Management, Call Centers, Applicant Tracking..., College Recruiting, Cross Functional Team..., Employee Training
Education
Midwestern State University 1996 — 1999
HCL Technologies March 2015 - Present
AIG April 2014 - March 2015
TEKsystems May 2013 - April 2014
AIG November 2012 - April 2013
Walt Disney Imagineering October 2012 - November 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - October 2012
Santander Consumer USA Inc. August 2011 - January 2012
Hewlett-Packard July 2011 - August 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - July 2011
St. Luke's May 2010 - December 2010
Skills
Project Management, Agile Project Management, ITIL, Strategic Planning, Data Center, Full SDLC, Waterfall, Integration, Process Improvement, Requirements Analysis, MS Project, DNS, VBScript, VMware, Software Documentation, Quality Assurance, Microsoft SQL Server, Budget, Requirements Gathering, Visio, Application Architecture, SharePoint, SCCM, App-V, Wise Packaging Studio, Installshield Admin..., TSM Administration, Budgets, Software Development, Business Intelligence, Cloud Computing, IT Management, SDLC, Disaster Recovery, Windows Server, Software Project..., Vendor Management, Network Security, Management, Linux, Telecommunications, Cisco Technologies, Windows, Program Management, Solaris, Storage, Cross-functional Team..., Risk Management, Security, Business Analysis
Education
Northeastern Illinois University 1994 — 1997
Bachelor of Science (B.S.), Computer Science
Triton College 1991 — 1994
Associate of Science (A.S.), General Studies
Naval Aviation School 1987 — 1988
Certification, Aviation/Airway Management and Operations
Santander Consumer USA Inc. September 2014 - Present
One Technologies November 2012 - September 2014
Santander Consumer USA Inc. September 2009 - November 2012
Santander Consumer Bank AG April 2011 - August 2011
AmeriCredit October 2007 - February 2009
Avelo Mortgage March 2007 - October 2007
KJB Court Services January 2005 - July 2005
Skills
Underwriting, Access, PowerPoint, SQL, Recoveries, Risk Based Pricing, Portfolio Management, SAS, Microsoft Excel, Loan Origination, Credit, Credit Risk, Forecasting, Data Analysis, Analysis, Marketing, Financial Modeling, Risk Management, Financial Risk
Education
Louisiana Tech University 2005 — 2006
M.B.A., Finance Specialization
Louisiana State University 1999 — 2004
B.S., Finance w/ Investments Concentration
Ally Financial Inc. June 2014 - Present
Santander Consumer USA Inc. January 2004 - July 2014
JP Morgan Chase December 2002 - December 2003
Avis Rent a Car August 1997 - December 2002
Skills
Operations Research, SAS, Predictive Modeling, Business Analysis, Risk Management, Requirements Analysis, Analytics, Credit Risk, Analysis, Financial Modeling, Statistical Modeling, Process Improvement, Project Management, Statistics
Education
West Virginia University 1995 — 1997
MS, Industrial and Management Systems Engineering
National Institute of Technology Warangal 1991 — 1995
B Tech, Mechanical Engineering
St Michael's Academy 1977 — 1991
High School, High School
Santander Consumer USA Inc. October 2011 - Present
Santander Consumer USA Inc. November 2009 - Present
Triad Financial August 1999 - November 2009
Skills
Bankruptcy, Chapter 7 & 13, Chapter 11, Collections, Quality Auditing, Supervisory Experience, Microsoft Excel, Customer Service, Contract Negotiation, Accounts Payable, Vehicle Remarketing, Repossessions, Auctions, Loss Recovery, Policy Writing, Coordinate Meetings, Team Leadership, Employee Training, System Testing, Portfolio Management, Risk Management, Banking, Financial Analysis
Education
MBTI Business Training Institute 1994 — 1996
Business Administration and Management, General
University of Phoenix
Business and Personal/Financial Services Marketing Operations
Exeter Finance Corp December 2014 - Present
Santander Consumer USA Inc. June 2009 - December 2014
Nordstrom August 2006 - December 2009
Skills
Corporate Finance, Financial Analysis, Investor Relations, Sales, Customer Relations, Problem Solving, Advocacy, Microsoft Excel, Project Management, Customer Service, Business Analysis, Financial Services, Banking, Team Leadership, Cash Management, Risk Management, Account Management, Texas Real Estate..., Treasury Management, Leadership, Auditing, Credit Risk, Finance, Loans
Education
Southern Methodist University - Cox School of Business 2008 — 2010
BBA, Finance, Minor Economics, 3.569
Richland College 2006 — 2008
3.72
eIQ June 2013 - Present
eIQ July 2012 - June 2013
On The Border February 2012 - July 2012
3M July 2011 - February 2012
Bank of America January 2011 - June 2011
Horizon Lines February 2010 - January 2011
Vertrue June 2009 - January 2010
GHN Online March 2008 - February 2009
Santander Consumer USA Inc. September 2006 - March 2008
CitiGroup May 2006 - August 2006
Skills
ASP.NET, SQL Server, VB.NET, SSRS, IIS, BizTalk, ESB ToolKit, C#, Antenna House, Oracle SQL, DevExpress, Telerik, SyncFusion, Infragistics, SSIS, Microsoft SQL Server, AJAX, LINQ, Visual Studio, ADO.NET, Web Services, TFS, WCF, Syncfusion, WPF, Design Patterns, SOA, .NET, Databases, SharePoint, Visual Basic, SQL, XSLT, UML, ASP, Oracle, Entity Framework, MVC
Education
London South Bank University 1986 — 1990
B.S (Hons), Computer Science - Software Engineering
Willesden College of technology 1983 — 1986
Diploma, Electical Engineering
Altisource May 2014 - Present
Santander Consumer USA Inc. August 2013 - April 2014
Concentra January 2011 - August 2013
Hailstone Insurance Group August 2009 - January 2011
City of Bossier City January 2001 - October 2007
Skills
Data Analysis, Business Analysis, Business Process, Analysis, IT Operations, Data Management, Clerical Skills, Accounts Payable, Requirements Analysis, Business Requirements, SharePoint, Requirements Gathering, Vendor Management, Systems Analysis, PMO, Finance, Data Center, Data Migration, Process Improvement, Lotus Notes, Microsoft Office 2007, EHR, MS Project, Visio, Outlook, Microsoft Excel, Microsoft Word, SnagIt, Wellness, Healthcare Information..., Infrastructure, Scrum, Waterfall
Education
Texas Woman's University 2010 — 2015
In Progress, General Studies
North Lake College 2008 — 2010
Associate of Science (AS), Dietetics and Clinical Nutrition Services
Professional IT Consultant February 2014 - March 2015
Fujitsu Technology Solutions July 2013 - January 2014
Northrop Grumman Corporation July 2012 - October 2012
Santander Consumer USA Inc. September 2011 - December 2011
ATC Logistics & Electronics Inc. March 2011 - May 2011
Copy & Ship HQ of Colleyville June 2007 - March 2010
Trammell Crow Company August 2006 - November 2006
AIG August 2004 - August 2006
Allstate June 2002 - August 2004
Telvista December 2001 - June 2002
Skills
Help Desk Support, Information Technology, Windows 7, Windows XP, Networking, Process Improvement, Customer Service, Active Directory, Group Policy, Cisco VPN, Technical Documentation, Windows Server, Mainframe AS/400, Citrix XenApp, Terminal Services, Vendor Relations, Desktop Support, RSA Security, Business Owner, Mentoring, Visual Basic, Exchange Server 5.5/2003, MS Office 2007/2010/365, Technical Support, Software Documentation, BMC Remedy, Help Desk Institute, Call Centers, Remote Troubleshooting, SAP
Education
The University of Texas at Arlington 1999 — 2001
Bachelor's Degree, Management Information Systems
Tarrant County College 1998 — 1999
Business Administration and Management, General
North Lake College 1997 — 1998
Business Administration and Management, General
Santander Consumer USA Inc. September 2013 - Present
Santander Consumer USA Inc. September 2010 - September 2013
CitiFinancial Auto October 2006 - September 2010
Herbalife June 2004 - April 2006
Skills
Management, CRM, Analysis, Training, Quality Assurance, Call Centers, Customer Service, Sales, Auditing, Accounting, Process Improvement, Access, Vendor Management
Education
Richland Community College
Accounting
Santander Consumer USA Inc. August 2013 - Present
Santander Consumer USA Inc. January 2011 - August 2013
Santander Consumer USA October 2008 - February 2011
Santander Consumer USA Inc. May 2007 - October 2008
Santander Consumer USA Inc. October 2006 - July 2007
Santander Consumer USA Inc. October 2005 - October 2006
Santander Consumer USA Inc. October 2004 - October 2005
Americredit Financial Services July 2002 - October 2004
Skills
Leadership, Software Documentation, Process Improvement, Captivate, Management, Technical Writing, Analysis, Training, Quality Assurance, Credit, Call Center, Program Management, SharePoint, Information Mapping, Project Management, InDesign, Human Resources, Illustrator
Education
Northwood University 2001 — 2003
Bachelor’s Degree, Business
Bank of the West January 2014 - Present
Wells Fargo Home Mortgage September 2012 - September 2013
IntelliSource March 2012 - September 2012
Santander Consumer USA Inc. September 2010 - February 2012
Mid Range Acct Mngr Santander Consumer USA September 2010 - February 2012
Citi Financial Auto, Centennial COWork at Home January 2007 - September 2010
Citi Mortgage January 2007 - September 2010
KB Home March 2001 - December 2006
KB Home March 2001 - December 2006
FGI Print Management November 1998 - March 2001
Skills
Mortgage Lending, Credit, Loans, Underwriting, Banking, Loan Origination, Finance, Residential Mortgages, Customer Service, Mortgage Banking, Credit Analysis, FHA, Outlook, Microsoft Excel, Mortgage Servicing, Refinance, Sales, Insurance, Loss Mitigation, Process Improvement, Budgets, Real Estate, Payroll, Customer Satisfaction
Education
Red Rocks Community College 1986 — 1988
Word Processing, Certificate
Arvada Hight School 1979 — 1981
High School
Red Rocks Community College
Santander Consumer USA Inc. June 2013 - Present
Citbank December 2008 - June 2013
J.P. Morgan March 2006 - November 2008
Skills
Customer Service, Banking, Accounting, Portfolio Management, Financial Analysis, Sales, Relationship Management, Strategic Planning, Microsoft Office, Business Planning, Mutual Funds, Mortgage Lending, Credit, Strategic Financial..., New Business Development, Negotiation, Investments, Loans, Marketing, Asset Management, Market Research, Financial Advisory, Wealth Management, Risk Management, Commercial Banking, Financial Services, Financial Planning, Retail Banking, Finance, Consumer Lending, Leadership, Credit Analysis, Cross Selling
Education
City University of New York-Queens College 2003 — 2008
Bachelor of Science (BS), Accounting
Queens College
Bachelor's degree, Accounting and Business/Management
Wentzville School District October 2014 - Present
Commercial, Print & Voice Over Talent March 2014 - Present
Santander Consumer USA Inc. July 2013 - June 2014
Alzheimer's Association April 2010 - February 2013
March of Dimes January 2009 - May 2010
American Heart Association June 2005 - January 2008
American Cancer Society February 2002 - June 2005
Enterprise Rent-A-Car August 2000 - January 2002
Skills
Fundraising, Leadership, Strategic Planning, Program Management, Grant Writing, Management, Budgets, Grants, New Business Development, Sales Management, Customer Service, Training, Volunteer Management, Recruiting, Non-profits, Community Outreach, Program Development, Event Planning, Public Speaking, Coaching, Nonprofits, Fundraisers, Policy, Proposal Writing, Team Leadership, Project Management, Sales
Education
Lindenwood University 1996 — 2000
Bachelor of Arts Degree, Business Administration; Retail Merchandising and Marketing
RealPage, Inc. August 2015 - Present
Santander Consumer USA Inc. July 2014 - Present
Interstate Batteries September 2012 - May 2013
Brinker International May 2012 - September 2012
Global Equipment Services January 2012 - June 2012
Southwest Airlines October 2011 - March 2012
Insider Marketing 2011 - 2012
Pinnacle Technical Resources March 2011 - October 2011
Harris Corporation September 2010 - February 2011
DG FastChannel July 2008 - April 2010
Skills
Social Media Development, Social Networking, Social Media Marketing, Writing, Documentation, E-learning, CMS, Manuals, Software Documentation, Content Management, E-Learning, Social Media, Technical Writing, Copywriting, Photoshop, Dreamweaver, Project Management, Editing, Email Marketing, Copy Editing, Marketing, Graphic Design, Web Content, Training, Digital Media, Content Strategy, Adobe Acrobat, SharePoint, Multimedia, Blogging
Education
Oklahoma State University 1997 — 1999
MA, Technical Writing
Southwestern Oklahoma State University 1993 — 1997
BA, English Education/Computer Science
Chickasha High School 1990 — 1993
Honors
IBM March 2015 - Present
IBM Global Business Process Services November 2014 - Present
IBM Salesforce Solutions Architect January 2015 - February 2015
American Express July 2014 - November 2014
Western Union January 2014 - July 2014
Santander Consumer USA Inc. February 2012 - December 2013
Bank of America October 2010 - January 2012
Cognizant Technology Solutions October 2009 - September 2010
Tech Mahindra (formerly Mahindra Satyam) November 2007 - September 2009
Skills
SaaS, CRM, Apex Programming, Force.com, Integration, Requirements Gathering, Visualforce Pages, Data Migration, Salesforce.com..., Salesforce.com, Cloud Computing, Struts, Core Java, Java, JSP, Oracle, Java Enterprise Edition, Business Analysis, Business Intelligence, SOA, Databases, Consulting
Education
Pondicherry University 2010 — 2012
Master of Business Administration (MBA), General
Pondicherry University 2003 — 2007
Bachelor of Technology (BTech), Information Technology, First Class
Street Committee Radio Show 2010 - Present
Sereene Solutions March 1997 - Present
Santander Consumer USA Inc. September 2010 - June 2012
Citi March 1997 - September 2010
Skills
Interior Design, Interior Architecture, Space planning, Furniture, InDesign, Rendering, Concept Design, Sketching, Furnishings, SketchUp, Design Research, Residential Design, Concept Development, Floor Plans, Lighting Design, Hand Drafting, Home Staging, Custom Furniture, Designing, Radio Broadcasting, Event Planning, Radio Promotions, Radio Host, Talent Booking, Talent Scouting, Public Speaking, Space Planning
Education
New York School of Interior Design 2012 — 2013
Interior Design
Medaille College 1993 — 1995
Radio and Television
Santander Consumer USA Inc. February 2013 - Present
Skills
Credit, Portfolio Management, Marketing, Credit Analysis, Training, Banking, Customer Service, Finance, Loans, Sales
Education
Midwestern State University 2007 — 2010
BBA
Midwestern State University 2007 — 2010
Santander Consumer USA Inc. December 2004 - Present
WFS Financial June 1998 - December 2004
CFS International & Commercial Financial Services May 1996 - June 1998
Nissan Motor Acceptance Corporation May 1991 - May 1996
Skills
Credit, Banking, Vendor Management, Risk Management, Loans, Call Centers, Change Management, Strategic Planning, Credit Risk, Process Improvement, Team Building, Portfolio Management
Education
Oklahoma State University
Bachelor's degree, Finance
Our Lady of the Lake University
MBA, Finance
Santander Consumer USA Inc. June 2015 - Present
United States Department of Defense April 2012 - Present
Santander Consumer USA Inc. April 2013 - June 2015
Park Cities Motors January 2010 - March 2013
Family trust May 2008 - December 2010
JPMorgan Chase February 2008 - April 2008
Merrill Lynch June 2007 - August 2007
Skills
Microsoft Excel, Accounting, Valuation, Financial Modeling, Financial Analysis, Research, Investments, Portfolio Management, Data Analysis, Budgets, Strategic Planning, Grit, Credit Analysis, Market Research, SQL, CCAR, ALLL
Education
Southern Methodist University 2007 — 2011
BA/BBA, Geology, Finance
Lomonosov Moscow State University (MSU)
Russian Studies
Wells Fargo November 2014 - Present
Republic Services Inc February 2013 - November 2014
Santander Consumer USA Inc. September 2010 - June 2012
Citigroup October 1998 - September 2010
M&T Bank April 1995 - October 1998
Skills
Credit, Risk Management, Banking, Loans, Portfolio Management, Credit Analysis, Call Centers, Loss Mitigation, Underwriting, Credit Risk, Financial Risk, Process Improvement, Finance, Credit Cards, Financial Analysis
Education
State University of New York College at Buffalo 1992 — 1994
Bachelor of Arts (BA), English Language and Literature/Letters
Onondaga Community College 1989 — 1991
Associate of Arts (AA), Humanities/Humanistic Studies
Santander Consumer USA Inc. July 2014 - Present
Synechron Inc December 2011 - July 2014
Keane August 2010 - November 2011
Verizon Data Services October 2008 - July 2010
Verizon Data Services June 2006 - September 2008
Skills
SSAS, SSIS, SSRS, SQL Server..., C#, ASP.NET, Cubes, Analysis Services, T-SQL, SQL, Data Migration, Business Intelligence, .NET, Database Design, Microsoft SQL Server, Requirements Analysis, ETL, Data Warehousing, Data Modeling, Integration, DB2, Oracle, SDLC
Education
Pandit Ravishankar Shukla University 2001 — 2005
B.E, Computer Science
SSS-X,Bhilai 1999 — 2001
Class 12, computer science
Santander Consumer USA Inc. January 2015 - Present
Santander Consumer USA Inc. February 2013 - January 2015
Santander Consumer USA Inc. August 2011 - February 2013
World Law Plan December 2010 - August 2011
Greenshield Financial Services May 2008 - December 2010
Skills
Business Development, Business Process..., Sales, Sales Management, Online Marketing..., Leadership Development, Training, Organizational..., Google Analytics, Email Marketing, Digital Marketing, Originations, Credit, Loan Origination, Marketing, Marketing Communications, Product Marketing, Management, Project Management, Leadership, Customer Retention, Banking, Customer Service, Team Building, Analysis, Risk Management, Finance, Process Improvement, Strategic Planning, Strategy, Team Leadership, Product Management
Education
Midwestern State University
University of Mary Hardin Baylor
Skopos Financial September 2014 - Present
Santander Consumer USA Inc May 2000 - September 2014
Sovereign Associates LLP June 1998 - May 2000
Education
Southern Methodist University - Cox School of Business 2008 — 2010
MBA, Executive MBA Program
Oklahoma State University 1991 — 1996
BS, Accounting
Ponca City High School 1988 — 1991
LoboPro Services, LLC September 2013 - Present
MultiView March 2014 - February 2015
Rochester Gauges October 2013 - November 2013
Santander Consumer USA Inc. January 2012 - September 2013
Santander Consumer USA Inc. February 2011 - January 2012
Santander Consumer USA Inc. August 2010 - February 2011
Curves International May 2009 - May 2010
Curves International November 2008 - May 2009
LoboPro Services, LLC April 2007 - May 2009
Curves International August 2007 - September 2008
Skills
Strategic Planning, Problem Solving, Change Management, Team Building, SDLC, Business Analysis, Process Improvement, Operations Management, Budget Management, Business Management, Team Leadership, Windows, ITIL, Program Management, Requirements Analysis, Analysis, Integration, Agile Methodologies, Scrum, Kanban, IT Operations, Technical Leadership, Six Sigma, Lean Manufacturing, PMI Trained, PMP, ITIL v3 Foundations..., Business Intelligence, Disaster Recovery, Management, Leadership, Project Management, Vendor Management, IT Service Management, Databases, Enterprise Architecture, SharePoint, Security, Project Planning, Visio, Enterprise Software, IT Strategy, IT Management, Team Management, Information Technology, PMO, Business Process..., Project Portfolio..., Data Warehousing, Software Development
Education
The University of New Mexico - Robert O. Anderson School of Management 1984 — 1987
BA, Computer Information Systems
The University of New Mexico 1978 — 1980
Music Teacher Education
New Mexico Military Institute 1975 — 1978
High School
Allstate Financial Services, LLC October 2014 - February 2015
Citi July 2012 - March 2014
Santander Consumer USA January 2010 - January 2012
Santander Consumer USA Inc. 2010 - 2012
Citi March 2008 - January 2010
PN Fire & Burglar Alarm Co January 2007 - January 2008
Skills
Loss Mitigation, Loans, Financial Services, Loan Servicing, Call Center, Loan Origination, Banking, Collections, Social Networking, Negotiation, Customer Service, Software Documentation, Call Centers, Finance, Credit Analysis, Credit Risk, Teamwork, Mortgage Banking, Risk Management, Portfolio Management, Customer Experience, Management, Mortgage Lending
Education
Walden University 2014 — 2016
Psychology
Pace University-Pleasantville/Briarcliff Campus
Sullivan County Community College
Liberal Arts and Science
Utica College
Santander Consumer USA Inc. June 2015 - Present
Provista May 2015 - Present
Provista April 2014 - Present
Provista March 2013 - April 2014
RLI Insurance Company October 2007 - January 2013
Flagstar Bank January 2005 - July 2007
Mary Kay Cosmetics May 2003 - August 2005
Flagstar Bank January 2000 - June 2002
Skills
Sales&Marketing, Administrative..., Executive..., Customer Service..., Self-employment, Training, Insurance Background, Mortgage Lending, Mortgage Underwriting, Underwriting, Credit Monitoring, Microsoft Applications, Microsoft Publisher, Recruiting, Lotus Notes, Access, Invoicing, Construction Insurance, Surety, AIA Documents, GSA Contracting, Subcontracts, Indemnity, Account Servicing, Agency Liaison, Coordinators, Youth Ministry, Lifestyle Writing, Research Projects, Marketing Support, Event Planning, Lync Server 2010, Direct Sales, Independent Self-starter, Software Savvy, Financial Calculations, Calyx Point, Mortgage Servicing, Administrative..., Equipment Operation, Company Presentations, Product Demonstration, Training Leadership, Sales Workshops, Team Mentoring, Supply Ordering, Office Management, Office Operations, Financial Markets, Cold Calling
Education
Texas A & M Commerce 2010 — 2014
BAAS, Business Administration and Management, General
Navarro College 2003 — 2010
AAS, Business Administration and Management, General
Ferris High School
Santander Consumer USA Inc. February 2014 - Present
Hewlett-Packard March 2009 - February 2014
Atlassoft Inc. December 2008 - March 2009
Atlas Software Technologies December 2008 - March 2009
Deltan Group Inc January 2008 - December 2008
Furmanite Worldwide Inc February 2006 - January 2008
Furmanite America, Inc. 2006 - 2008
CompuCom March 2005 - February 2006
ACS July 2003 - March 2005
CIBER, Inc April 2001 - July 2003
Skills
Troubleshooting, Databases, Windows Server, Software Documentation, Microsoft SQL Server, Servers, Active Directory, Microsoft Exchange, Networking, SQL, Security, Data Center, Firewalls, Technical Support, VPN, Business Analysis, Blackberry Enterprise..., Information Technology, System Deployment, Hardware, Management, Vendor Management, Testing, VMware, Help Desk Support, Consulting
Education
Midwestern State University 1996 — 2000
Bachelor of Science (BS), Business Administration
Lake Highlands 1993 — 1996
High School Diploma
CitiMortgage 2007 - 2013
Santander Consumer USA Inc. September 2011 - May 2012
Skills
•Microsoft Office, •Power Point, •Excel, •Word, •Access, •Internet, •Communications (Oral..., •Interpersonal
Education
Montreat College 2014 — 2015
York Technical College 2005 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
Santander Consumer USA Inc. May 2013 - November 2014
Pioneer Natural Resources Company January 2012 - March 2013
Pioneer Natural Resources Company July 2011 - January 2012
Multivac, Inc January 2011 - June 2011
Chase Professionals June 2010 - December 2010
Time Warner Cable July 2004 - September 2009
Staffing Industry March 2000 - July 2004
Skills
PeopleSoft, SuccessFactors, Workday, Ultipro, Kenexa BrassRing, Taleo, Service-now.com, Business Intelligence, Lotus 123, Unix, Kronos, Linux, Onboarding, Applicant Tracking..., Employee Relations, Talent Acquisition, Recruiting, Interviews, Human Resources, Talent Management, Personnel Management, Leadership, Profiles International, Microsoft Office, Prove It, E-Verify, Payroll Administration, Benefits Administration, FMLA, Workers Compensation, Compensation
Education
Missouri Western State University
Bachelor of Science Degree, Business Administration/Marketing
University of North Texas January 2015 - Present
Santander Consumer USA Inc. May 2015 - August 2015
EquityMetrix, LLC February 2014 - January 2015
Fidelity Investments June 2013 - August 2013
Ramada Plaza Hotel July 2012 - July 2012
Oriental Grace Tavel and Tours Agency July 2011 - July 2011
LHC Company Secretarial Services June 2010 - August 2010
Skills
Data Entry, PowerPoint, Sales, Microsoft Office, Research, Data Analysis, Budgets, Microsoft Word, Accounting, Microsoft Excel, Leadership, Finance, Management, Analysis, Financial Analysis, Time Management, Access, Teamwork, Outlook, Public Speaking, Customer Service
Education
University of North Texas 2015 — 2016
Master's Degree, Business Analytics, 4.0
University of North Texas 2011 — 2013
Bachelor of Business Administration (BBA), Finance, 3.93
Navarro College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Santander Consumer USA Inc. 2012 - Present
SweetSuite November 2006 - Present
Krave Magazine February 2009 - July 2012
CoreLogic May 2005 - June 2012
Flair for Fashion 2007 - 2008
The Arts Factor 2007 - 2008
Skills
Social Networking, Social Media, Public Relations, Press Releases, Copy Editing, Advertising, Operations Management, Management, Networking, Blogging, Change Management, Web Content, Usability, Photography, Editorial, Art, Event Management, Fashion, Microsoft Office, Training, Marketing, Facebook, Visio, Leadership, Team Leadership, Customer Service, Microsoft Excel, Social Media Marketing, WordPress, Team Building, Data Center, Online Marketing, Time Management, SEO, Email Marketing, Entrepreneurship, Web Design, Software Documentation, Access, Call Centers, Photoshop, Vendor Management, System Administration, SharePoint, Sales, E-commerce, Project Management, Online Advertising, CRM, Customer Satisfaction
Education
Stanford University 2012 — 2016
undecided, independent/ professional development
Our Lady of the Lake University 1999 — 2001
Santander Consumer USA Inc. December 2014 - Present
JP Morgan Chase April 2011 - August 2014
GE Capital August 2008 - November 2010
Citigroup May 2005 - July 2008
Citigroup December 2000 - May 2005
The Associates May 2000 - December 2000
The Associates March 1990 - May 2000
Philips India 1988 - 1989
WIL Induststries October 1985 - May 1988
Skills
PMI, Program Management, Vendor Management, SDLC, Portfolio Management, IT Service Management, Management, Integration, Cross-functional Team..., IT Strategy, Mergers & Acquisitions, Strategy, PMO, Project Management, Leadership, Software Development, Information Technology, Requirements Analysis, Team Leadership, Data Warehousing, ERP, IT Management, Software Project..., Change Management
Education
National Institute of Technology Karnataka 1981 — 1985
BS, Engineering
Santander Consumer USA Inc. April 2013 - Present
Skills
Software Engineering, Design Patterns, Software Project..., UML, SDLC, Strong and Steady..., Requirements Analysis, .NET, ASP.NET, Agile Methodologies, Application Architecture, Architecture, Business Analysis, Consulting, Business Intelligence, Data Warehousing, Databases, Enterprise Architecture, Enterprise Software, Microsoft SQL Server, OOP, Oracle, PL/SQL, SOA, SQL, Scrum, Software Development, Solution Architecture, Systems Analysis, Unix, Unix Shell Scripting, VB.NET, Web Services, XML
Education
Osmania University 1992 — 1996
Ally Financial Inc. July 2013 - May 2014
Santander Consumer USA Inc. October 2010 - May 2013
Santander Consumer USA Inc. January 2008 - October 2010
American Airlines June 2007 - September 2007
Skills
Financial Analysis, Credit Risk, Management, Financial Modeling, Forecasting, Credit, Risk Management, Process Improvement, Business Analysis, Finance, Portfolio Management, Analysis, Data Analysis, Corporate Finance, SAS, Financial Audits, Business Intelligence, Relationship Management, Vendor Management, Leadership, Financial Services, Credit Analysis, Sarbanes-Oxley Act, Strategic Financial..., Loans, Financial Risk
Education
University of Texas at Dallas - Naveen Jindal School of Management 2004 — 2007
MBA
Louisiana Tech University 1998 — 2002
BS
KloudNation May 2014 - Present
Bottle Rocket September 2013 - May 2014
Santander Consumer USA Inc. March 2011 - September 2013
CDC Software August 2007 - March 2011
BKP Consulting LLC June 2006 - January 2008
Brierley + Partners June 2006 - October 2006
CDC Software / Pivotal December 2000 - June 2006
Software Spectrum June 1998 - December 2000
Software Spectrum Canada September 1996 - June 1998
Microsoft Canada Co. April 1993 - September 1996
Skills
Microsoft SQL Server, .NET, Software Development, Web Services, Agile Methodologies, SSIS, Enterprise Software, SDLC, SQL, CRM, ASP.NET, C#, Enterprise Architecture, Business Analysis, T-SQL, Database Design, WCF, Databases, SOA, Financial Services, COM+, TFS, Enterprise Library, Android Development, Java, Kotlin, Android, Git, REST, Web API, Entity Framework
Education
Queen's University 1990 — 1991
B. Ed., Chemistry & Mathematics
University of Waterloo 1986 — 1991
B.Sc., Chemistry
Santander Consumer USA Inc. March 2015 - Present
National Bankruptcy Services May 2008 - March 2015
Crescent Bank & Trust June 2006 - May 2008
Pillar Capital Group 2003 - 2006
JP Morgan Chase 2004 - 2005
Washington Mutual Finance/CitiCorp 2000 - 2004
United Companies June 1996 - October 2000
Skills
Fraud, Asset, Loss Mitigation, Litigation, Foreclosures, REO, Skip Tracing, Mortgage Lending, Loans, Credit, Banking, Risk Management, Call Centers, Training, Bankruptcy, Vendor Management, Management, Leadership, Portfolio Management, Credit Risk, Loan Servicing, Operations Management, Real Estate, Default, Business Development, Mortgage Banking, Loan Origination
Education
Louisiana State University 1994 — 1997
BA, Political Science, History
Texas Christian University 1993 — 1994
BA, Poli Sci/History
Catholic High School 1989 — 1993
Santander Consumer USA Inc. June 2011 - Present
Skills
Testing, User Acceptance Testing, Business Requirements, Project Management, SDLC, Integration, SharePoint, Requirements Gathering, Business Analysis, Requirements Analysis, Analysis, Software Documentation, Business Intelligence, Training, ITIL, Vendor Management, Data Warehousing, Visio, IT Strategy, Databases, Business Process, IT Service Management, PMP, IT Management
Education
Michigan State University 1986 — 1992
Bachelor of Science (B.S.)
Torchmark Corporation September 2014 - Present
Santander Consumer USA Inc. September 2011 - September 2014
State Of MN November 2009 - January 2011
Wireless Ronin Technologies June 2009 - August 2009
Wells Fargo August 2008 - May 2009
Lighthouse1 February 2008 - June 2008
Verifications, Inc. January 2007 - February 2008
Jostens October 2006 - December 2006
Thomson West June 2004 - September 2006
Skills
.NET, C#, ASP.NET, Requirements Analysis, Software Development, Agile Methodologies
Education
Minnesota State University, Mankato
Bachelor Of Science, Computer and Information Science
Santander Consumer USA Inc. June 2011 - Present
JPMorgan Chase April 2007 - May 2011
Cerner Corporation October 2004 - April 2007
Skills
ETL, Business Intelligence, Data Warehouse..., Data Warehousing, Informatica, Dimensional Modeling, Data Integration, Business Analysis, Data Modeling, SSIS, PL/SQL, SDLC, Business Objects, Data Analysis, Data Quality, Teradata, Requirements Analysis
Education
University of Missouri-Kansas City 2000 — 2002
Master's, Computer Science
Osmania University 1995 — 1999
Bachelor's, Chemical Engineering
GWC Warranty January 2014 - Present
Santander Consumer USA Inc. April 2006 - December 2013
Nonni's Food Company April 2003 - May 2006
Skills
Sales, Customer Service, Relationship Management, Sales Management, New Business Development, Team Building, Salesforce.com, Team Leadership, Microsoft Excel, Microsoft Office, Credit Analysis, Portfolio Management, Finance, Management, Banking, Risk Management, Consumer Lending, Credit, Credit Risk, Market Research, Customer Satisfaction, Account Management, Loss Mitigation, Vendor Management, Team Management, Loans, Project Management, Sales Operations, Forecasting, Negotiation, Financial Services, Financial Analysis, Process Improvement, Business Analysis
Education
Oklahoma State University 1998 — 2001
Bachelor of Business Administration (B.B.A.), Marketing
Santander Consumer USA Inc. November 2009 - Present
TRIAD Financial February 2008 - Present
Triad Financial Services 2008 - Present
HSBC July 2002 - January 2008
HSBC Auto Finance 2002 - 2008
CoServ December 1999 - December 2001
NMAC December 1988 - December 1999
Nissan Motor Acceptance Corporation 1987 - 1999
Education
Louisiana Tech University 1979 — 1981
Santander Consumer USA Inc. August 2015 - Present
Santander Consumer USA Inc. September 2010 - August 2015
CitiFinancial January 2008 - November 2010
Citifinancial Auto September 2003 - December 2007
Arcadia Financial June 2000 - September 2003
Arcadia Financial October 1996 - June 2000
Skills
Credit, Risk Management, Strategic Planning, Loss Mitigation, Portfolio Management, Underwriting, Loans, Team Building, Skip Tracing, Call Centers, Process Improvement, Operations Management, Customer Satisfaction, Customer Service, Credit Analysis, Credit Risk, Loan Servicing, Banking, Credit Cards, Finance, Consumer Lending, Executive Management, Relationship Management, Loan Origination, Financial Services, Mortgage Lending, Mortgage Banking, Commercial Lending, Financial Risk, Financial Analysis, Residential Mortgages, Bankruptcy, Commercial Banking, Insurance, Refinance, Retail Banking, Vendor Management
Education
North Hennepin Community College 1992 — 1996
Santander Consumer USA Inc. November 2012 - Present
Santander Consumer USA Inc. November 2010 - November 2012
Santander Consumer USA Inc. June 2007 - November 2010
Santander Consumer USA Inc. May 2003 - June 2007
Capital One Auto Finance November 2000 - May 2003
Capital One Auto Finance May 1998 - November 2000
Skills
Customer Service, Relationship Management, Credit Cards, Credit, Management, Banking, Loans, Risk Management, Customer Experience, Vendor Management, Call Centers, Business Analysis, Process Improvement, CRM, Portfolio Management, Training, Customer Satisfaction, Leadership, Analysis, Insurance, Strategy, Customer Retention, Business Process...
Education
Penn State University
Bachelor of Arts (B.A.), Organizational Leadership
CarFinance Capital April 2011 - Present
Santander Consumer USA Inc. February 2010 - April 2011
Triad Financial August 2003 - February 2010
Bay View Capital Corporation July 1997 - August 2003
KPMG June 1987 - July 1997
Skills
Leadership, Risk Management, Financial Reporting, Auditing, Accounting, Sarbanes-Oxley Act, Mergers & Acquisitions, Credit, Financial Analysis, Finance, Internal Controls, Management, Financial Modeling, Start-ups, Forecasting, Budgets, Corporate Finance
Education
Miami University 1983 — 1987
Bachelors, Accounting
Santander Consumer USA Inc. August 2014 - Present
Santander Consumer USA Inc. January 2014 - August 2014
Express Working Capital, LLC March 2011 - December 2013
Robert Half International 2008 - 2011
Washington Mutual 2006 - 2008
Bank Of Internet 2004 - 2006
JM Consulting 2003 - 2004
Cardinal Health 2000 - 2003
Citizens Bank of Farmington 1998 - 2000
Bank of America March 1996 - November 1998
Skills
Credit, Finance, Loans, Banking, Marketing, Management, Portfolio Management, Business Development, Financial Analysis, Financial Risk, Loan Origination, Leadership, Financial Services, Analysis, Underwriting, Budgets, Commercial Lending, Mergers & Acquisitions, Commercial Real Estate, Financial Modeling, Accounting, Risk Management, Financial Reporting, Process Improvement, Executive Management, Mortgage Lending, Credit Analysis, Strategic Financial..., Small Business Lending, Commercial Banking, Cash Management, Due Diligence, Mergers, Customer Service, SQL, Microsoft Excel, Portfolio Performance..., Pricing Strategy, Pricing
Education
New Mexico State University 1988 — 1993
BBA, Finance
Farmington High School 1985 — 1988
Santander Consumer USA Inc. September 2015 - Present
LoJackSCI 2013 - 2015
Federal Reserve Bank of Dallas September 1984 - May 2013
Federal Reserve Bank of Dallas May 1986 - November 2000
Skills
Security, ITIL, Information Security, Business Continuity, Data Center, Information Security..., Network Security, Technical Support, Disaster Recovery, Enterprise Architecture, System Administration, Security Awareness, IT Audit, SharePoint, Cisco Technologies, Microsoft Exchange, Networking, Unix, IT Management, Active Directory, VMware, Virtualization, Servers, IT Operations, Computer Security, IAM, Network Architecture, PKI, Troubleshooting, Change Management, Configuration Management, Release Management, Project Management, Compliance, Risk Management, Windows, Process Improvement, Problem Management, Network Administration, SQL
Education
Richland College 2014 — 2016
Digital Forensics, Computer Science, 4.0
FedLearn/Saba 2012 — 2012
Sharepoint
Discover Leadership Training 2009 — 2009
Discover Communicaitons
SMU 2003 — 2003
Microsoft & CISCO
Southern Methodist University 2003 — 2003
MCSE with CISCO
Metropolitian Community College
Accounting and Economics
TV2 Consulting February 2015 - Present
Santander Consumer USA Inc. September 2011 - February 2015
AT&T U-Verse NOC August 2008 - August 2011
AutoNation October 2007 - August 2008
Capital One Auto Finance June 2006 - October 2007
Telvista August 2005 - June 2006
Kronos July 1999 - July 2001
Skills
Troubleshooting, Technical Support, Security, Data Center, TCP/IP, .NET Application, Application Support, SQL, Web Applications, IIS, Splunk, Solarwinds, Citrix, Microsoft Cluster, Load Balancing, F5 BigIP, Windows Server, Powershell, Website Administration, Windows Security, Computer Networking, Customer Support, Customer Service, Keynote, ITIL v3 Foundations..., NoSQL, MongoDB
Education
The University of Texas at Dallas - School of Management 2001 — 2003
Master's Degree, Information Technology and Management, Graduated in Summer 2003 with 4.0 GPA
Oklahoma State University 1997 — 1999
Bachelor's Degree, Management Information Systems, Graduated in 1999 with 3.66 GPA
Santander Consumer USA Inc. July 2013 - Present
Essential Defense November 2009 - January 2013
Texas Health Resources June 2008 - November 2009
Medical Media Holdings May 2006 - 2008
Self-Employed 1996 - 2006
Skills
Microsoft Exchange, Servers, Disaster Recovery, Windows Server, Group Policy, Active Directory, Data Center, Microsoft Office, iPhone, Symantec Backup, Websense, Veritas, Desktop Administration, Desktop Deployment, OS X, VMware, DHCP, FaxCore implementation..., Mac OS X, VCM, DNS management, VMware ESX, ITIL v3 Foundations...
Education
Richland College 2003 — 2005
MCSE Certification, Computer Science
CENTURY 21 Award August 2014 - Present
Encore Capital Group (Contract) January 2014 - Present
LPL Financial October 2011 - August 2013
Santander Consumer USA Inc. 2010 - June 2012
HSBC Auto Finance May 2006 - 2010
HSBC Auto Finance July 2001 - May 2006
Skills
Leadership, Management, Call Centers, Performance Management, Process Improvement, Training, Employee Relations, Succession Planning, Risk Management, Executive Management, Employee Engagement, Team Building, Employee Benefits, Relationship Management, Financial Services, Change Management, Leadership Development, Personnel Management, Sales, Loans, Finance, Interviews, Organizational..., Organizational..., Applicant Tracking..., College Recruiting, Temporary Placement
Education
UCSD 2011 — 2013
Certificate, Finance, General
National Louis University
Bachelors, Business Management
National Louis University
Masters, Business Management
Santander Consumer USA Inc. March 2015 - Present
Neovia Logistics November 2014 - March 2015
Brinks Inc September 2012 - October 2014
XO Communications April 2005 - October 2012
Securus Technologies 2003 - 2005
WorldCom Broadband Solutions 2000 - 2003
Weblink Wireless 1996 - 2000
Skills
Security, Network Security, Network Architecture, Information Security, Information Security...
Education
Mississippi State University 1990 — 1995
BS, Electrical Engineering
Altisource March 2014 - July 2015
Santander Consumer USA Inc. March 2013 - March 2014
HP Enterprise Services January 2011 - June 2012
Westwood College December 2007 - May 2011
Electronic Data Systems August 2005 - March 2010
MBNA 2000 - 2007
Accenture March 1996 - October 2000
Accenture March 1996 - October 2000
Skills
Visio, DHCP, DNS, MS Project, Frame Relay, WINS, ISDN, Networking, VoIP, Active Directory, Vendor Management, Troubleshooting, Windows Server, Microsoft Project, Technical Support, Security, IT Management, Disaster Recovery, Management, Project Management
Education
University of North Texas 2012 — 2016
Doctor of Philosophy (PhD), Curriculum and Instruction
Northcentral University 2010 — 2011
PhD, Education: Curriculum and Teaching
Amberton University 2003 — 2006
MBA, Management
Southern Illinois University, Carbondale 1980 — 1984
BS, Retail Management
Santander Consumer USA Inc. September 2014 - Present
Internal Revenue Service December 2011 - January 2015
Hamilton Telecommunications June 2007 - September 2011
Hammond Developmental Center October 2006 - March 2007
Convergys November 2002 - September 2006
Skills
Data Entry, Customer Service, Account Management, Supervisory Skills, Community Outreach, Call Monitoring, Call Centers, Team Building, Team Leadership, Teamwork, Government, Federal Government
Education
University of Phoenix 2004 — 2006
Master's degree, Management/Human Resources Management
Our Lady of the Lake College 2001 — 2003
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Southeastern Louisiana University 1996 — 2001
Santander Consumer USA Inc. January 2014 - Present
Santander Consumer USA Inc. January 2011 - Present
Chrysler Financial 2006 - 2010
Skills
Credit Analysis, Credit, Financial Analysis, Process Improvement, Risk Management, Credit Risk, Portfolio Management, Customer Satisfaction, Analysis, Customer Service, Underwriting, Microsoft Excel, Relationship Management, Call Centers, Automotive, Management, Leadership, Business Analysis, Business Process..., Finance, Lotus Notes, Access, Microsoft Office, Microsoft Word, PowerPoint, Cognos, Outlook, Visio, Project Management, Team Building, Team Leadership, Forecasting, Financial Services, Strategic Planning, Financial Risk, Loans, Banking, Vendor Management
Education
Oakland Community College 2000 — 2002
Associates of Applied Science, Aviation/Airway Management and Operations
Oakland University
CarFinance.com March 2012 - Present
Santander Consumer USA Inc. November 2009 - March 2012
Triad Financial June 2007 - November 2009
Ford Motor Credit 2006 May 2006 - May 2007
Citicapital/ GE Commercial Finance April 2002 - December 2005
JP Morgan Chase Bank January 2000 - January 2002
Fidelity Investments January 1999 - January 2000
Skills
Banking, Call Centers, Credit Analysis, Loan Servicing, Loans, Loss Mitigation, Risk Management
Education
Prairie View A&M University
Accounting
Prairie View A&M University
AAA automobile club of Southern California April 2015 - Present
Santander Consumer USA Inc. October 2009 - April 2015
Blockbuster June 2008 - October 2009
Ryder Integrated Logistics January 2008 - May 2008
Carlson Restaurants / T.G.I. Friday's January 2007 - December 2007
JCPenney 2006 - 2007
Skills
QA Engineer, Mannatech, Telecommunications, Quality Center, VMware, Integration Testing, QTP, Technical Recruiting, Software Quality..., SDLC, Test Cases, Quality Assurance, Access, Test Planning, Manual Testing, Regression Testing, Testing, Test Automation, User Acceptance Testing, Release Management, Business Requirements, Visio, XML, Agile Methodologies, Requirements Analysis, Test Management, Waterfall, Test Strategy, Performance Testing, System Testing, HP Quality Center, HP QTP
Education
Pandit Ravishankar Shukla University 1989 — 1992
BSC, Science
Girls High School Sector - 5
Santander Consumer USA Inc. September 2015 - Present
MoneyGram International May 2015 - September 2015
ProfitStars ( Jack Henry & Associates) March 2014 - May 2015
ProfitStars March 2014 - May 2015
Bank of America December 2007 - February 2014
Countrywide December 2007 - March 2008
Queensborough National Bank & Trust Co. April 2006 - December 2007
Fidelity Federal Bank & Trust August 2002 - April 2006
City of West Palm Beach Police Department September 2000 - July 2002
Skills
Fraud, Loans, Banking, Bank Secrecy Act, Certified Anti-Money..., AML, KYC, Branch Banking, Deposits, USA PATRIOT Act, Financial Institutions, Regulations, Cross Selling, Financial Services, Loan Origination, OFAC, Consumer Lending, Retail Banking, Operational Risk, Financial Risk, Anti Money Laundering, Fraud Detection, Financial Transactions, Back Office, Transaction Processing, Relationship Management, Operational Risk..., Finance, Private Investigations
Education
Palm Beach Community College 2000 — 2001
Certificate, Police Academy
Park University 1995 — 1998
BS, Management
High Point University 1989 — 1990
n/a, general
Santander Consumer USA Inc. March 2006 - Present
Nissan Motor Acceptance Corporation March 2002 - March 2006
Mercedes Benz USA 1999 - 2002
Skills
Credit, Skip Tracing, Financial Analysis, Loans, Credit Cards, Customer Satisfaction, Credit Risk, Credit Analysis, Portfolio Management, Call Center, Finance, Loss Mitigation, Banking, Underwriting, Risk Management, Business Development, Financial Services, Forecasting, Vendor Management, Repossessions, Consumer Lending, Call Centers, Process Improvement, Mortgage Lending, Negotiation, Financial Risk, Lines Of Credit, Accounts Receivable, Customer Retention, Loan Servicing, Relationship Management, Management, Executive Management, Insurance, Analysis, Commercial Lending, Subprime, Business Analysis, Leadership, Sales, Retail Banking, Fraud, Mortgage Banking, Commercial Banking, Loan Origination, Funding, Payments, Credit Scoring, Mortgage Servicing, FDCPA
Education
University of Central Oklahoma 1987 — 1990
Marketing
Oklahoma State University 1985 — 1987
General
Santander Consumer USA Inc. February 2012 - Present
Hewlett-Packard January 2011 - December 2011
Wipro Technologies October 2006 - May 2009
Skills
QTP, Agile Methodologies, WinRunner, .NET, C#, C++, SQL, Rally, ALM
Education
University of Houston 2010 — 2012
MS, Software Engineering
Alphonsa Residential School 1988 — 2010
Science
Mahatma Gandhi University 2002 — 2006
B.Tech, Electronics And Communication
St.Antony's Public School and Junior College 2000 — 2002
Science
Santander Consumer USA Inc. July 2014 - Present
Santander Consumer USA Inc. July 2011 - June 2014
Santander Consumer USA Inc. September 2010 - July 2011
Citi November 2006 - August 2010
Citi February 2003 - October 2006
Skills
Credit, Compliance, Vendor Management, Portfolio Management, Bankruptcy, Project Management, Financial Reporting, Financial Analysis, Team Leadership, Team Management, Marketing Strategy, Banking, Business Strategy, Business Analysis, Relationship Management, Product Management, Process Improvement, Cross-functional Team..., Analysis, Business Process..., Leadership, Business Process, Change Management, Business Requirements, Strategic Planning, Requirements Gathering, New Business Development, Team Building, Requirements Analysis
Education
Ridgewater College 1998 — 2000
Associate of Arts and Sciences (AAS), Marketing & Sales Management
The Freeman Company May 2013 - Present
Santander Consumer USA Inc. June 2010 - December 2012
Experian July 1994 - March 2010
Experian August 1994 - August 2004
Skills
Training, Program Management, Coaching, Management, Instructional Design, Project Management, Team Building, Sales Management, Process Improvement, Project Planning, Vendor Management, Team Leadership, Leadership, Interviews, Software Documentation, Customer Service, Quality Assurance, Microsoft Office, Staff Development, Employee Training, Business Analysis, Leadership Development, Call Centers, Organizational..., Policy, Employee Relations, Performance Management, Training Delivery, Employee Engagement, Workshop Facilitation, Talent Management, Onboarding
Education
Northwestern State University 1980 — 1984
B.S., BUSINESS ADMINISTRATION AND COMPUTER SCIENCE
CBRE November 2011 - Present
AIG February 2011 - November 2011
Data Doctors April 2010 - February 2011
Capital one auto finance 2007 - 2008
Santander Consumer USA Inc. 2005 - 2007
Skills
Active Directory, Microsoft Office, Windows, Computer Hardware, Citrix, Windows 7, Microsoft Exchange, Troubleshooting, Visio, Software Documentation, Call Center, Laptops, Disaster Recovery, Windows Server, XP, System Administration, Printers, Integration, Blackberry Enterprise..., Team Leadership, Call Centers, Help Desk Support, Windows XP
Education
Richland Community College
Santander Consumer USA Inc. April 2011 - Present
Radiant Systems Inc. June 2004 - April 2010
EMC Mortgage January 2004 - June 2004
Guaranty Bank December 2002 - March 2003
The Word Foundation, Inc. July 2001 - September 2002
ORIX Capital Markets October 1998 - July 2001
Intranet Database Systems March 1998 - October 1998
Various Companies August 1996 - May 1998
Pan Energy, Inc. September 1989 - August 1996
Skills
Microsoft SQL Server, SSIS, ADO/ADO.NET, XML, .NET, Powershell, ER/Studio, TFS, Database Administration, SQL Profiler, Visual Studio, C#, VSS, Control M, DBArtisan, Visio, Erwin, VBScript, VBA, XML-RPC, XML Schema, XML Databases, Open XML, Access, DCOM, Perfmon, Analysis Services, Business Intelligence, VMware ESX, Cygwin, Microsoft Cluster, Hosted Services, ASP.NET, SQL, T-SQL, Database Design, Databases, ADO.NET, DTS, Integration, ETL, Agile Methodologies, Requirements Analysis, Business Analysis
Education
B.R. Blackmarr (Fusion) Laboratories 1997 — 1998
Microsoft Certified Solution Developer (MCSD), SQL Server, Windows Architecture, Visual Basic, NT Administration, Networking Essentials, COM & DCOM, Certified Completion
Northeastern State University 1985 — 1988
BA, Accounting and Business Adminstration, 3.5
AXA Advisors May 2015 - Present
Santander Consumer USA Inc. November 2012 - March 2015
JPMorgan Chase July 2006 - November 2012
Skills
Finance, Fixed Income, Mutual Funds, Recruiting, Relationship Management, Retail Banking, Sales, Strategy, Wealth Management
Education
NYU 1996 — 2000
Bachelor of Arts, Political Science
Vantium Capital Inc June 2010 - Present
American Home Mortgage 2009 - 2010
Santander Consumer USA Inc. May 2004 - July 2009
Citicorp Credit Services 1989 - 1996
Skills
Mortgage, Loss Mitigation, Servicing, Team Building, Call Center, Foreclosures, Negotiation, Mortgage Lending, Loan Servicing, Credit, Call Centers, Default, Financial Risk, Loan Origination, Loans, Management, Mortgage Servicing
Education
Richland College 1994 — 1994
University of Louisiana at Monroe 1984 — 1986
Santander Consumer USA Inc. December 2014 - Present
Torchmark Corporation December 2013 - December 2014
Skills
SAS programming, Microsoft SQL Server, R, Microsoft Excel
Education
The University of Texas at Dallas 2011 — 2013
Master, Statistics
University of California 2004 — 2009
Ph.D, Microbiology
Nanjing Agricultural University 1998 — 2001
M.S, Plant Pathology
Nanjing Agricultural University 1994 — 1998
B.S, Plant Quarantine
Santander Consumer USA Inc. January 2014 - May 2015
ARGO Data Resource Corporation April 2013 - December 2013
Harley Davidson Financial Services January 2006 - April 2013
Michael's, Inc September 2002 - December 2005
Skills
Business Analysis, Agile Project Management, Risk Management, SharePoint, SQL, Underwriting, Credit Analysis, Process Improvement, Statistical Data..., Credit Risk, Credit, Leadership, Microsoft Office, Analysis, Testing, Software Documentation, Loans, Creative Problem Solving, Business Objects, Fraud, NICE, Continuous Improvement, Training, Employee Training, Training & Development, LexisNexis, Fraud Investigations, Canada, Compliance Audits, HTML 5, CSS3, JavaScript, XML, Java, C#, Kanban, Scrum, R, Rally, HP Quality Center, Business Intelligence, Visio, Team Foundation Server, Visual Studio
Education
The University of Texas at Dallas 2010 — 2014
Bachelor’s Degree, Information Technology Systems
Richland College
Associate of Arts (A.A), Liberal Arts and Sciences/Liberal Studies
Santander Consumer USA Inc. November 2013 - Present
Santander Consumer USA Inc. December 2004 - November 2013
VarTec Telecom January 2002 - December 2004
Skills
Operations Management, Project Management, Vendor Relationships, Vendor Management, Client Billing, Business Analysis, Customer Service, Collections, Telco, Military Operations, Analysis, Call Centers, Leadership, Management, Customer Satisfaction, Team Management, Customer Retention, Analytics, Process Improvement
Education
Northwood University-Texas 1995 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Santander Consumer USA Inc. May 2015 - Present
Baylor All Saints Health Ctr July 2013 - Present
United Regional Health Care System May 2012 - Present
Lane Bryant July 2011 - September 2012
First convenience bank tx August 2011 - May 2012
Nancy Eiland August 2010 - February 2011
Skills
Customer Service, Sales, Mediation, Credit Card Transaction..., Cash Management, Fast Learner, Adaptability, Maintaining Strong..., Conflict Resolution, Listening to customers
Education
McMurry University 2008 — 2010
Business, Management, Marketing, and Related Support Services
Vernon High School 2003 — 2007
Diploma
Santander Consumer USA Inc. September 2013 - Present
Citizens Bank August 2011 - September 2013
Hess Corporation March 2010 - August 2011
Target July 2008 - November 2009
Target July 2007 - July 2008
The Home Depot 2005 - 2007
Sears 2000 - 2004
Skills
Management, Loss Prevention, Banking, Sales, Customer Service, Sales Management, Communication, Translation, Training, Human Resources, Customer Experience, Customer Retention, Staff Retention, Goal-driven leader, Motivation, Coaching, Retail Banking, Recruiting, Consumer Lending, Small Business Lending, Investment Banking, Operations Management, Branch Management, Hiring, Retail, Store Management
Education
Rhode Island College 2002 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Santander Consumer USA Inc. August 2015 - Present
Citigroup/One Main Financial February 2012 - March 2013
Skills
Banking, Credit, Negotiation, Portfolio Management, Financial Analysis, Risk Management, Financial Modeling, Investment Banking, Corporate Finance, Equities, Investments, Fixed Income, Derivatives, Capital Markets, Credit Risk, Business Analysis, Financial Services, Financial Risk, Trading, Credit Cards, Valuation
Education
Texas A&M University-Commerce 2010 — 2013
Still attending, Finance, General
Northwood University-Texas 2005 — 2008
Bachelor of Business Administration (BBA), International Business/Management
Santander Consumer USA Inc. March 2013 - Present
Ford Motor Credit Company May 2006 - February 2013
Diana's Imports March 1999 - November 2005
Skills
Bilingual/Spanish, Motivated self-starter, Microsoft Office, Microsoft Excel, Microsoft Word, Fast Learner, Fast-paced
Education
Christ For The Nations 2001 — 2003
Associate's degree, Theology/Theological Studies
Mountain View College 2000 — 2002
Concentra February 2014 - Present
Santander Consumer USA Inc. September 2013 - January 2014
Concentra May 2011 - September 2013
Viyu Network Solutions August 2008 - May 2011
CRS&S of Texas December 2006 - August 2008
Skills
SDLC, Process Improvement, Business Analysis, Project Management, Software Project..., Team Building, Program Management, Visio, Team Leadership, Requirements Gathering, Software Documentation, Agile Methodologies, Cross-functional Team..., Requirements Analysis, SQL, Business Process..., Change Management, Analysis, Quality Assurance
Education
University of Phoenix 2008 — 2011
Richland College
Park Place Realty August 2013 - Present
Green Tree Servicing June 2012 - Present
MetLife Home Loans June 2012 - March 2013
MetLife Home Loans March 2011 - June 2012
Santander Consumer USA Inc. April 2009 - March 2011
Santander Consumer USA Inc. May 2007 - April 2009
Santander Consumer USA Inc. September 2006 - May 2007
Citi September 1996 - September 2006
Skills
Leadership, Corporate Training, Account Management, Resource Management, Business Analysis, Project Management, Business Process, Loans, Coaching, Credit, Management, Banking, Customer Service, Loan Servicing, Financial Services
Education
Mountain View College 1984 — 1986
Business Administration and Management, General
Skyline High School 1980 — 1984
Santander Consumer USA Inc. July 2013 - Present
Raytheon February 2003 - March 2013
Raytheon 2003 - 2013
Skills
Windows XP/7, Solaris..., Eclipse, Visual Studio,..., Wireshark, and TCP/IP..., C/C++, Testing, Systems Engineering, Software Development, ClearCase, Integration, Software Engineering, System Architecture, Software Design, C++, Java, Unix, Windows, Earned Value Management, Linux, Agile Methodologies, Continuous Improvements, Processes & Procedures, Documentation &..., Customer Service, Training & Development
Education
Southern Methodist University 2012 — 2015
Master's degree, Security Engineering
North Carolina A&T State University 1998 — 2002
Bachelor of Science (BS), Computer Science
Santander Consumer USA Inc. December 2012 - Present
Skills
Software Installation, Process Improvement, Databases, User Acceptance Testing, Microsoft Excel, Quality Assurance, Microsoft Office, Change Management, Data Analysis, Banking
Education
Odessa College
Santander Consumer USA Inc. May 2014 - Present
ARGO June 2012 - May 2014
Skills
JavaScript, C#, XML, SQL, Microsoft SQL Server, HTML, Agile Methodologies, Software Development, .NET, jQuery, Software Engineering
Education
Northeastern Illinois University 2006 — 2010
Bachelor's degree, Computer Science
Northeastern Illinois University 2006 — 2010
Bachelor's degree, Computer Science
Santander Consumer USA Inc. January 2014 - Present
SAFCo - Southern Auto Finance Company September 2011 - January 2014
Security National Automotive Acceptance Company 2007 - 2011
Wells Fargo 2006 - 2007
Skills
Sales, Direct Sales, Marketing, Sales Process, New Business Development, Business Development, Leadership, Market Analysis
Education
Miami University 2002 — 2006
Bachelor of Science (BS), Finance
Think Finance July 2014 - Present
Elevate January 2013 - Present
Santander Consumer USA Inc. January 2011 - December 2012
Skills
Regression Testing, Quality Assurance, Quality Center, System Testing, Test Cases, Test Planning, Manual Testing, Defect Tracking, Agile Methodologies, Test Execution, Agile Testing, System Integration..., Functional Testing, SQL, Microsoft SQL Server, Databases, Black Box Testing, Oracle, Software Quality..., Testing
Education
Osmania University 1997 — 2000
Bachelor's degree, Banking and Financial Support Services
Diamond jubilee School
Santander Consumer USA Inc. February 2005 - Present
Skills
Business Intelligence, Business Objects, Financial Analysis, SDLC, Data Warehousing, Business Analysis
Education
Northern Illinois University
Santander Consumer USA Inc. June 2015 - Present
Pinnacle Auto Sales May 2014 - Present
Zale April 2013 - May 2014
Skills
Customer Satisfaction, Management, Profit, Leadership, Inventory Management, Customer Service, Retail, Sales, Team Building, Training
Education
Point Park University 2015 — 2016
Master of Business Administration (M.B.A.), International Finance
Point Park University
Bachelor of Arts (B.A.), Elementary Education and Teaching
Prairie View A&M University May 2014 - September 2014
Wingate by Wydham January 2014 - April 2014
Holiday Inn June 2012 - January 2014
Santander Consumer USA Inc. October 2004 - June 2006
Sprint July 2003 - October 2004
Skills
Customer Service, Microsoft Office, Hotels, Hospitality Industry, Microsoft Word, Hotel Management, PowerPoint, Sales, Front Office, Case Management, Team Leadership
Education
Prairie View A&M University 2013 — 2015
Master of Arts (MA), Sociology
Prairie View A&M University 2010 — 2013
Bachelor of Arts (BA), Sociology
Los Angeles Southwest College 2009 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Santander Consumer USA Inc. 2012 - 2013
Skills
Special Collections, Leasing, Call Centers, Data Entry, Database Administration, Data Warehousing, Administrative..., Receptionist Duties, Bilingual, Billing Process, Coordination, Rail Operations, Clerical Work, Dispatching
Education
North Dallas 1990 — 1994
Mountain View College
Basics
Santander Consumer USA Inc. March 2013 - Present
AmerisourceBergen May 2011 - March 2013
Santander Consumer USA Inc. October 2007 - May 2011
Citi May 2007 - October 2007
Capital One Auto Finance September 2004 - May 2007
TCIM Services February 2001 - September 2004
Skills
Portfolio Management
Education
Paris Junior College
HMI Financial Services November 2013 - Present
Regional Acceptance Corporation December 2012 - October 2013
Santander Consumer USA Inc. May 2010 - August 2012
Skills
Customer Service, Management, Branch Banking, Automobile, Property Management, Educational Assessment, Project Coordination, Compliance, Medical Billing
Education
University of Louisiana at Monroe 1995 — 2000
Bachelor of Arts (B.A.), Pre-Law Studies
Northwestern State University 1994 — 1995
Political Science and Government