TDS Telecommunications Corp.
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TDS Telecommunications Corp. Employees
TDS Telecommunications Corp. August 2015 - Present
CyntrX January 2015 - Present
TDS Metrocom June 2014 - January 2015
Wenger Corporation August 2013 - July 2014
FedEx Office February 2012 - July 2013
U.S. Cellular February 2006 - June 2010
Skills
Customer Satisfaction, Sales, Customer Service, Account Management, Sales Presentations, Cold Calling, Direct Sales, Salesforce.com, B2B, New Business Development, Direct Marketing, Building Relationships, Solution Selling, VoIP, IP, Telecommunications, Managed Services, CRM, Training, Forecasting, Sales Operations, Fleet Management, Logistics, Telematics, Management, Leadership, Sales Management
Education
Edgewood College 2005 — 2010
Bachelor’s Degree, Secondary Education, Broad Field Social Studies
Madison Area Technical College 2003 — 2003
Certified Nursing Aid, Nursing Education
McFarland High School 1999 — 2003
GED, Generals
Netech Corporation March 2015 - Present
Comcast Business Class - Enterprise Services August 2012 - March 2015
CIGNA Data Ctr - Cisco UCCE Project January 2012 - August 2012
Hollister May 2005 - January 2012
TDS Telecommunications Corp. September 2001 - May 2005
Winstar Communications January 1996 - August 2001
Skills
Cisco Networking, Cisco VoIP, Cisco Contact Center, Telecommunications..., Data Center, Wireless Networking, Sales Engineering, Pre/Post Sales Engineers, Enterprise Technology..., Enterprise Solution..., VoIP, WAN, Telecommunications, MPLS, LAN-WAN, Networking, Solution Selling, Call Centers, Metro Ethernet, Technical Support, Cisco Certified, Frame Relay, Unified Communications, Telephony, Switches, Ethernet, Contact Centers, VPN, Network Design, Routers, Network Engineering, SIP, PRI, IP, Wireless, Network Architecture, Optical Fiber, Fiber Optics, Managed Services, Broadband, Cisco Call Manager, SIP Trunking, Management, Firewalls, Routing, T1, Infrastructure, Network Security, BGP, CCNA
Education
Illinois State University 1986 — 1990
Telecommunications management, Computer Systems Networking and Telecommunications
Hoffman Estates High school 1982 — 1986
COBOL, Computer Systems Networking and Telecommunications
Dakota County September 2014 - Present
Enventis February 2014 - August 2014
TDS Telecommunications Corp. October 2010 - February 2014
NU Telecom May 2007 - October 2010
Skills
CCNA - Sept 2013, Troubleshooting, Telecommunications, VoIP, Routing, Networking, WAN, Routers, T1, Switches, Switching, LAN-WAN, CCNA, Cisco Technologies, VPN
Education
Hennepin Technical College
Cisco Certified Network Associate
South Central College 2005 — 2007
Associate's degree, Applied wireless electronic
Rockwell Automation April 2015 - Present
Envisage, LLC May 2007 - Present
Lands' End April 2012 - June 2014
Lands' End May 2010 - April 2012
TDS Telecommunications Corp. March 2006 - May 2007
TDS Telecommunications Corp. March 2005 - March 2006
Skills
Forecasting, Financial Analysis, Financial Reporting, Financial Modeling, Strategic Financial..., Budgets, Retail, Sales Commissions, Variance Analysis, Accounting, Cognos Business..., Process Improvement, Leadership, Management, Cross-functional Team...
Education
Indiana University-Purdue University at Indianapolis
Kelley School of Business, Bachelor of Science (B.S.), Accounting
Northwestern University - Kellogg School of Management
Certificate of completion, Negotiation Strategies for Managers, Managing New Products and Services for Strategic Competitive
TDS Telecommunications Corp. June 2015 - Present
Madison Golf and Development Group, LLC May 2008 - Present
TDS Telecommunications Corp. July 2014 - June 2015
McDonald's Corporation August 2013 - July 2014
Five Seasons Family Sports Club; Burr Ridge, IL June 2006 - March 2008
Madison Golf and Development Group, LLC November 2002 - June 2006
Skills
Java Programming, C/C++, Python, SQL, HTML, CSS, JavaScript, jQuery, SVN, Git, JSP, Maven, Adobe Experience Manager, Food Preparation, Sanitation, Inventory Management, Catering, Teamwork, Cooking, Customer Service, Banquets, Critical Thinking
Education
University of Wisconsin-Madison 2012 — 2015
Bachelor of Applied Science (B.A.S.), Computer Science, Senior
Madison Area Technical College 2010 — 2012
Liberal Arts Transfer, Liberal Arts Transfer Associate of Science
The Art Institute of Pittsburgh-Online Division 2008 — 2010
Bachelor of Science, Hotel and Restaurant Management
The Illinois Institute of Art-Chicago 2007 — 2008
Bachelor of Science, Culinary Management
Watertown High School 2002 — 2006
Diploma, General Education
CUNA Mutual Group March 2013 - Present
TDS Telecommunications Corp. October 2009 - March 2013
TDS Telecommunications Corp. August 2008 - October 2009
TDS Telecommunications Corp. January 2007 - August 2008
TDS Telecommunications Corp. September 2002 - January 2007
Certegy/ Equifax June 2000 - September 2002
Wisconsin Physician Services September 1999 - June 2000
Skills
Series 7, Series 65, Series 63, Life & Health Insurance..., Training, Telecommunications, Customer Service, Coaching, Call Centers, Instructional Design, Sales, Employee Training, Team Building, Training Delivery, Networking, Instructor-led Training, Telephone, Selling, Classroom Management, Leadership, Unified Communications, Process Improvement, Account Management, Telephony, Sales Management, New Business Development, Marketing, Customer Satisfaction, Inside Sales, business phone and..., Data Solutions, Telecommunications Sales, Hosted VoIP, Training & Development, Team Motivator, Synchronous, Results Focused, corporate trainer, Training Skills, telecom training, business phone training
Education
Edgewood College 2002 — 2006
Teaching, English
Jim Weber Consulting March 2013 - Present
TDS Telecommunications Corp. April 2002 - February 2013
TDS Telecom April 2007 - November 2009
Lucent, Alcatel-Lucent 1984 - 2001
AT&T Bell Laboratories 1977 - 1984
Skills
PMP, Network Design, Broadband, DWDM, VoIP, MPLS, Wireless, IP, Ethernet, SIP, DSL, Managed Services
Education
Illinois Institute of Technology 1980 — 1982
Master of Science (MS), Computer Science
Purdue University 1977 — 1978
Master of Science (MS), Electrical Engineering
Iowa State University 1974 — 1977
Bachelor of Science (BS), Electrical Engineering
Wisconsin State Laboratory of Hygiene November 2013 - August 2014
TDS Telecommunications Corp. June 2013 - November 2013
Culex Cultural Exchange Inc April 2011 - April 2013
Level Up Games LLC June 2009 - March 2010
University of Wisconsin-Whitewater Residential Networking August 2007 - December 2009
Kohl's Department Stores May 2009 - August 2009
Skills
JavaScript, AngularJS, Node.js, React, Backbone.js, PostgreSQL, SQL, Python, Java, C++, D3.js, PHP, Software Development, Web Development, MySQL, Software Documentation, Project Management, Network Administration, Groovy, Grails, Hibernate, Spring, XHTML, Requirements Gathering, Visual Basic, Networking, Project Planning, C#, Remedy Ticketing System, Unity3D, Virtualization, Aikido, jQuery, Technical Support
Education
Hack Reactor
University of Wisconsin-Whitewater 2004 — 2009
BBA, Management Computer Systems, Computer Science
Coastal Credit LLC May 2015 - Present
ScooterMania Productions September 2009 - Present
Miracle Ride October 2001 - Present
NextGear Capital (Formally Dealer Services Corparation) August 2005 - July 2014
Jacobs Telephone Contractors 2004 - 2005
Custom Cable 2002 - 2004
TDS Telecommunications Corp. 2000 - 2002
Henkels & McCoy NetWorks 1997 - 2000
Unitel 1994 - 1997
Skills
infrastructure cabling, Computer Repair, Fiber Optics, Cat5, motorcycle, Motorcycle, Woodworking, jack of all trades, Charity Events, Microsoft Office, Customer Service, Troubleshooting, Outlook, VoIP, Windows, Computer Hardware, Cabling, Excel, Telecommunications, Word, XP, Wireless, Hardware, Operating Systems, Charity, Microsoft Excel, Microsoft Word, Cat6, Infrastructure, Software Installation, Social Media, Social Networking, Cabling infrastructure..., Network Design, WAN, Networking, System Deployment, Sales, Telephony, Customer Satisfaction, Network Engineering, LAN-WAN, Servers, Windows 7, Microsoft Exchange, Windows Server, Cisco Technologies, Data Center, Wireless Networking, Network Security
Education
New Horizion Learning Center 2014 — 2014
CompTIA Network+ N10-005, IT
Dell certified systems expert 2005 — 2014
Dell Certified Systems Expert, Desktop, notebook repair, B+
New Horizion Learning Center 2013 — 2013
6292-Installing and Configuring Windows 7 Client, Information Technology
Ivy Tech Community College 2004 — 2004
Stick Welding, welding
Hewlett-Packard/Scope Communications 1998 — 1998
WireScope 155 training, WireScope testers
BICSI 1997 — 1997
Level 3 Technician, CAT5 Fiber Optic cabling installation, Termination, Grounding & Bonding
Siecor 1997 — 1997
TR-07-S+, Hands-on Fiber Optic installation for LAN/WAN
Westfield High School 1986 — 1990
Diploma, CO-OP work program three years
TEKsystems March 2008 - August 2012
TDS Telecommunications Corp. May 2002 - March 2008
Sitel February 1999 - May 2002
Skills
More than 13 years of..., Strong communication..., Great soft skills and..., Excellent knowledge..., Quick learner that..., Aptitude for..., Able to train,..., Able to work with a...
Education
Madison Area Technical College 2012 — 2015
Associate of Arts and Sciences (AAS), Mechanical Drafting and Mechanical Drafting CAD/CADD, 3.9 GPA
TDS Telecommunications Corp. June 2015 - Present
TDS Telecommunications Corp. April 2012 - May 2015
Unified Newspaper Group July 2011 - April 2012
Unified Newspaper Group July 2006 - June 2011
Skills
Email Marketing, Marketing, Marketing Strategy, Advertising, Marketing Communications, Marketing Management, Social Media Marketing, Direct Marketing, Media Planning, Integrated Marketing
Education
Lakeland College 2008 — 2010
BA, Marketing
Madison Area Technical College 2004 — 2006
Marketing
University of Wisconsin-Madison 2001 — 2004
Telephone and Data Systems™ (TDS™) October 2010 - Present
Telephone and Data Systems™ (TDS™) October 2008 - September 2010
TDS Telecommunications Corp. December 2004 - September 2008
Telephone and Data Systems™ (TDS™) March 2002 - November 2004
U.S. Cellular February 2001 - March 2002
Skills
Accounting, Tax, Microsoft Excel, Sales Tax, Auditing, Income Tax, Process Improvement, Outlook, Financial Reporting, Microsoft Office, Analysis, SAP, Tax Research, Financial Analysis, Project Planning, Internal Controls, Microsoft Word, Account Reconciliation, Access
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Master of Accounting and Financial Management, Accounting
Edgewood College 2003 — 2005
Bachelor, Business Administration
Idera Software April 2015 - Present
Idera Software June 2014 - Present
Superlative Inc. October 2013 - May 2014
TDS Telecommunications Corp. November 2012 - October 2013
American Messaging (Formerly SBC Paging) July 2003 - November 2011
HT Associates 2002 - 2003
InfoSys Consulting 2000 - 2002
Initial Staffing Services ( Formerly Talent Tree) 1996 - 2000
Initial Staffing Services ( Formerly Talent Tree) 1994 - 1996
Ballas Engineering 1992 - 1994
Skills
Sales Process, Account Management, Direct Sales, Solution Selling, Cold Calling, Sales Management, Call Center, Customer Retention, Marketing Communications, Negotiation, Selling, Business Development, Salesforce.com, B2B, Sales Operations, CRM, VoIP, Sales Presentations, Lead Generation, Telecommunications, Managed Services, New Business Development, SaaS, Customer Satisfaction, Wireless, Building Relationships, Sales, Call Centers, Enterprise Software, Networking, Management, Contract Negotiation, Strategy, Telephony, Forecasting, Co-location, SIP Trunking, Unified Communications, Cloud Computing, Strategic Partnerships, MPLS, Vendor Management, Disaster Recovery, T1, Customer Experience, Data Center, Channel Partners, Start-ups
Education
Lewis University 1996 — 1998
MBA, Marketing
Michigan Technological University 1985 — 1992
Bachelor of Science, Electrical Engineering
Michigan Technological University 1985 — 1992
Electrical Engineering, Electrical and Electronics Engineering
Sonic Foundry April 2014 - Present
RedFusion Studios January 2013 - January 2014
TDS Telecommunications Corp. 2011 - 2012
GoBuzz July 2010 - October 2010
Skills
Perl, C#, Programming, Java, JavaScript, Python, SQL, Oracle SQL, MySQL, PHP, Problem Solving, Operational Support, Haskell, HTML 5, Semantic HTML, CSS, Progressive Enhancement, SOAP, SoapUI, JAX-WS, EJB, Spring, Unit Testing, TDD, Linux, Vim, Eclipse, Visual Studio, Xcode, Objective-C, RightNow, Fast Learner, C, C++, RTOS, Embedded C
Education
Kalamazoo College 2006 — 2010
Bachelor's degree, Mathematics and Computer Science
AltusCampus August 2014 - Present
Diane K Wollack CPA January 2010 - August 2014
TDS Telecommunications Corp. May 2012 - August 2012
Skills
Objective-C, iOS development, PHP, Java, JavaScript, HTML, CSS, jQuery, jQuery UI, MySQL, HTML 5, CSS3, C#, Oracle SQL, DHTML, Enjoy Working with..., Problem Solving, Comfortable working...
Education
University of Wisconsin-Madison 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer Science
University of Wisconsin-Milwaukee 2013 — 2014
Bachelor of Applied Science (BASc), Computer Science
Madison Area Technical College 2012 — 2014
Associate's degree, Mobile Applications Developer
Madison Area Technical College 2010 — 2012
Associate's degree, Web Analyst / Programmer
Charter Communications October 2013 - Present
TDS Telecommunications Corp. August 2013 - October 2013
Baja Broadband October 2006 - August 2013
Time Warner Cable Charlotte / Time Warner Binghamton 2003 - 2006
Convergys 2001 - 2003
Knology 2000 - 2001
Skills
Telecommunications..., Telecommunications, Billing Systems, VoIP, Broadband, IP, Vendor Management, Telephony, System Deployment, Wireless, Active Directory, Call Centers, ITIL, DOCSIS, Networking, Integration, Computer Network..., Mobile Devices, Network Design, Wireless Networking, Unix, Ethernet, Cisco Technologies, WAN, MPLS, Security, Data Center, Routers, Network Architecture, VMware, TCP/IP, Managed Services, Cabling, IPTV, Switches, HFC, Technical Support, Troubleshooting, SIP, Fiber Optics
Education
Florida Metropolitan University 1995 — 2003
Bachelor's degree, Management Information Systems, General
Dish Network September 2013 - Present
Convergys May 2011 - March 2013
Charter Communications September 2010 - April 2011
TDS Telecommunications Corp. February 2009 - July 2010
American TV October 2006 - January 2009
Skills
Call Centers, Sales, Customer Retention, Customer Satisfaction, Customer Service
Education
Indiana University-Purdue University at Fort Wayne 2000 — 2006
Double Major in Media & Public Communication and Interpersonal and Organizational Communication, Communication and Media Studies
C3i January 2013 - Present
TDS Telecommunications Corp. October 2007 - January 2013
Alby Braves June 2001 - June 2002
Cincinnati Reds June 1997 - June 2001
Skills
XML, Android, JavaScript, Windows, Integration, Oracle, SharePoint, Linux, Unix, Web Services, Agile Methodologies, HTML, Web Applications, Shell Scripting, HTML 5, Java, Visual Studio, C#, Microsoft SQL Server, Visio, Operating Systems, Databases, Testing, Requirements Analysis, MySQL, SQL, Active Directory, Servers, Technical Support, Network Security
Education
East Carolina University 2005 — 2007
bachelor, Business
Florida Metropolitan University 2002 — 2004
Business Technology
Comcast Business February 2014 - Present
Lake Orion High School 2013 - 2014
Lake Orion High School 2013 - 2014
TDS Telecommunications Corp. October 2012 - December 2013
Meyer Laboratory February 2012 - October 2012
Cbeyond March 2011 - February 2012
Paychex August 2008 - March 2011
Auto Trader July 2007 - August 2008
Szott M-59 Chrysler Jeep February 2007 - July 2007
Sterling Automotive Group March 2002 - February 2007
Skills
Sales Management, Coaching, Rapid Growth, Microsoft Office, Account Management, New Business Development, Negotiation, Customer Relations, Strategic Planning, Team Building, Team Management, Consultative Selling, Customer Service, Contract Negotiation, Selling, B2B, B2B eCommerce, Telecommunications, Payroll, Product Management, Sales, Sales Operations, Leadership, Salesforce.com, Training
Education
Macomb Community College 2002 — 2003
Computer Systems Networking and Telecommunications
Lake Orion High School 1997 — 2000
Diploma
COMLINK April 2014 - Present
Lynx Network Group May 2013 - February 2014
TDS Telecommunications Corp. July 2011 - January 2013
TDS Telecommunications Corp August 2007 - May 2011
Skills
PRI, SIP, T1, Long Distance, VoIP, Managed Services, Telecommunications, Co-location, SIP Trunking, Direct Sales, MPLS, Solution Selling, Cold Calling, Hosted Services, Internet Services, Customer Service, Volunteering, Metro Ethernet, Ethernet, Wireless, Sales Operations, Call Centers, Unified Communications, Telephony, DSL, WAN, Broadband, Data Center, Private Line, IP, Optical Fiber, LAN-WAN, Sales Engineering, DS3, Fiber Optics, IP PBX, Cabling, Voice & Data Convergence, ACD, Network Design
Education
Grand Valley State University
Bachelor of Business Administration (B.B.A.), Marketing
Petoskey High School
TDS Telecommunications Corp. July 2015 - Present
TDS™ March 2015 - July 2015
TDS™ March 2013 - March 2015
TDS™ October 2009 - March 2013
TDS™ October 2006 - October 2009
Skills
State Tax, Income Tax, Financial Modeling, Financial Analysis, Strategic Planning, Federal Income Tax, State Income Tax, CorpTax, SAP, Tax Accounting, US GAAP, Finance, Mergers & Acquisitions
Education
Edgewood College 2012 — 2014
Master of Science (MS), Accounting
Lakeland College 2004 — 2006
Bachelor of Applied Science (BASc), Accounting
Madison Area Technical College 2000 — 2002
Associate of Science (A.S.), Marketing
Moy, Borchert, Erbs & Associates LLP November 2010 - Present
TDS Telecommunications Corp. March 1993 - December 2009
Tommy Bartlett, Inc. April 1990 - March 1993
Skills
Full-Charge Bookkeeping, QuickBooks, Microsoft Office, Payroll Services, Financial Statements, Sales Tax, Customer Service, QuickBooks Consulting, Income Tax Preparation, QuickBooks ProAdvisor, Bookkeeping, Tax Preparation, Account Reconciliation, Payroll
Education
Upper Iowa University 1994 — 1999
Bachelor of Business Administration (BBA), Human Resources Management and Services
Madison Area Technical College 1987 — 1989
Associate's degree-Business Mid-Management, Business Administration and Management, General
Tetra Pak August 2015 - Present
ABB October 2014 - June 2015
The Mosaic Company September 2008 - October 2014
TDS Telecommunications Corp. June 2008 - September 2008
Northwestern Mutual September 2007 - February 2008
Skills
Business Intelligence, Relational Databases, SQL Tuning, SQL/PLSQL, Dashboard Design, ETL, Business Objects, Crystal Reports, Informatica, Oracle, PL/SQL, SAP BI, Cognos, Web Intelligence, Microsoft SQL Server, Teradata, Dimensional Modeling, T-SQL, DB2, Requirements Analysis, SDLC, SAP ERP, Unix, Requirements Gathering, Stored Procedures, Data Warehousing, Crystal Xcelsius, Dashboard
Education
Illinois Institute of Technology 2005 — 2007
Master's degree, Electrical and Computer Engineering
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor's, Electrical and Electronics Engineering
TDS Telecommunications Corp. June 2015 - Present
Target February 2012 - Present
Skills
GIS, ArcMap, Python, Environmental Science, Microsoft Office, Microsoft Word, Time Management, Training, Leadership, Teamwork, Customer Service, Microsoft Excel, C, Research, Public Speaking, Sales, Cashiering, Retail
Education
Florida Atlantic University 2011 — 2015
B. S., Geography and Cartography
American Family Insurance September 2012 - Present
Wisconsin Department of Health Services June 2012 - August 2012
Wisconsin Department of Administration May 2011 - November 2011
TDS Telecommunications Corp. April 2008 - November 2010
Skills
Customer Service, Desktop Support, Troubleshooting, Documentation, Software Installation, Computer Hardware, Windows 7, Windows Vista, Windows XP, Windows ME, Windows 2000, Windows 98, Windows 95, Windows 3.1x, MS-DOS, Mac OS X, Linux, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Access, HP Service Manager, HP Service Center, SCCM, LANDesk, Cisco AnyConnect, WinMagic SecureDoc, Oracle Contact Center..., Microsoft Internet..., Mozilla Firefox, Apple Safari, Google Chrome, Microsoft Outlook, Windows Live Mail, Windows Mail, Microsoft Outlook..., Mac Mail, Mozilla Thunderbird, Norton Antivirus, Norton SystemWorks, McAfee Antivirus, F-Secure PC Defender, WinZip, WinRAR, HTML, Citrix, Active Directory, ImageX, USMT, iPhone
Education
Madison Area Technical College
Computer Systems Administration Specialist
St. Cloud State University 1999 — 2001
Mass Communications
Inver Hills Community College 1996 — 1998
TDS Telecommunications Corp. June 2012 - Present
Blain Supply August 2008 - June 2012
Skills
Accounts Payable, Forecasting, General Ledger, Microsoft Excel, Outlook, Account Reconciliation, Budgets, Journal Entries, Access, Bank Reconciliation, Accruals, Data Entry, Accounting
Education
Kaplan University 2014 — 2017
Bachelor's Degree, Accounting
Kaplan University 2011 — 2013
Associates Degree, Accounting
Belleville High School 2005 — 2009
High School Diploma
Duluth Trading Company November 2014 - Present
Kelley Williamson Co. January 2014 - Present
Shopko November 2013 - December 2013
TDS Telecommunications Corp. September 2009 - December 2012
RR Donnelley January 2007 - January 2009
Morton Buildings, Inc. February 1998 - February 2006
Skills
COBOL, VB.NET, Oracle, JCL, C++, Oracle SQL Developer, HTML, Access, PL/SQL, Unix, Crystal Reports, Database Design, Databases, SDLC, Microsoft SQL Server, DB2, ETL, Visual Basic, Visual Studio, C#, Java, VMware, Ubuntu, Red Hat Linux, MAC OS X Tiger, IBM Mainframe, IBM AS/400, ASP.NET
Education
Madison Area Technical College 2012 — 2015
Certificate, Microsoft Visual Studio .NET, Java Developer, 3.7
ITT Technical Institute 2009 — 2009
Software Applications Programming, 4.0
Illinois Central College 1997 — 1998
Certificate, Data Processing, 3.676
Northeast Wisconsin Technical College 1991 — 1993
Associate's Degree, Respiratory Therapy/Paralegal, 3.766
University of Wisconsin-Milwaukee 1979 — 1983
Bachelor of Science, 3.05
Southwestern Wisconsin Community Action Program August 2009 - December 2010
Reedsburg Utility Commission October 2008 - August 2009
ITT Technical Institute August 2008 - December 2008
TDS Telecommunications Corp. December 2001 - November 2007
Farmers Telephone - Lancaster (now part of TDS) March 2000 - December 2001
Mid-Plains Telephone - Middleton (now part of TDS) June 1987 - March 2000
Education
Edgewood College 1986 — 1988
MBA, Business
University of Wisconsin-Stout 1976 — 1980
B.S. Industrial Technology, Industrial Technology
University of Wisconsin-Platteville November 2013 - Present
TDS Telecommunications Corp. March 2011 - November 2013
TDS January 2008 - March 2011
TEKsystems/TDS July 2007 - January 2008
Great Lakes Higher Education May 2007 - July 2007
Sephrion August 2005 - May 2007
Spherion Staffing/ American Family Insurance September 2005 - January 2007
American Family Insurance March 2003 - August 2005
American Family Insurance March 2003 - January 2005
Lifestyles Staffing September 2002 - March 2003
Skills
Network Administration, VoIP, Cisco Technologies, Switches, CCNA, Call Center, Software Documentation, Outlook, Customer Service, Visio, Windows, Troubleshooting, Networking, Databases, Active Directory, Microsoft Office, CSS, Microsoft Word, Operating Systems, Microsoft Excel, Routers, Call Centers
Education
MATC Truax 2002 — 2010
Madison Area Technical College 2006 — 2008
Associated, Animation
MATC Truax 2002 — 2007
Madison Area Technical College 2004 — 2006
One Technical Diploma, Pc Helpdesk
Platteville 1997 — 2001
HS Diploma
Platteville High School 1997 — 2001
HS Diploma
TDS Telecommunications Corp. October 2012 - Present
Lanser Broadcasting May 2006 - October 2012
Friendship Chapel - Allendale February 2008 - April 2009
Hungry Howies Pizza August 1998 - September 2007
Skills
Event Planning, Promotions, Advertising, Social Media, Customer Service, Microsoft Office, Marketing Communications, Social Networking, Public Relations, Public Speaking, Marketing, Sales
Education
Grand Valley State University 2001 — 2006
Bachelor of Arts, Public Relations/Advertising
Allendale High School
High School diploma
TDS Telecommunications Corp. July 2015 - Present
Gadsden County Chamber of Commerce 2000 - 2011
TDS Telecommunications Corp. June 1997 - January 2006
Skills
Telecommunications, VoIP, Management, Public Relations, Business, Managed Services, Call Center, Sales Operations, B2B, Account Management, Sales Management, Lead Generation, Marketing, Team Leadership, Business Development, Sales, Strategy, Direct Sales
Education
Florida State University 1994 — 1998
Business
Tallahassee Community College 1985 — 1986
TDS Telecommunications Corp. February 2012 - Present
TDS Telecommunications Corp. September 2006 - February 2012
TDS Telecommunications Corp. September 2003 - September 2006
TDS Telecommunications Corp. October 2001 - September 2003
Skills
Marketing, Product Management, Telecommunications, Process Improvement, Management, Project Management, Microsoft Office, Software Documentation, Vendor Management, Cross-functional Team..., Troubleshooting, Project Planning, Competitive Analysis, Training
Education
University of Wisconsin-Whitewater 2013 — 2015
Master of Business Administration (MBA)
Edgewood College 2005 — 2008
Bachelor of Business Administration
University of Wisconsin-Stevens Point 1995 — 2000
Bachelor of Science, Dietetics
CUNA Mutual Group April 2012 - Present
CUNA Mutual Group June 2003 - September 2011
CUNA Mutual Group June 2001 - June 2003
TDS Telecommunications Corp. June 1996 - June 2001
State of Wisconsin Department of Regulation & Licensing January 1993 - June 1996
Skills
Strategic Financial..., Series 7, Retirement, Insurance, Fixed Annuities, Long-term Care, 401k, Investments, Securities, Retirement Planning, Financial Advisory, Life Insurance, IRAs, Employee Benefits, Investment Advisory, Pensions, Wealth Management, Mutual Funds, Health Insurance, Retirement Plan..., Financial Services, Defined Benefit, Asset Allocation, Series 24, Series 63, Underwriting, Estate Planning, Executive Benefit...
Education
Edgewood College
MBA, Business Administration
University of Wisconsin-Madison
BS, International Relations, Econ, German
Madison Insurance Group, Oak Ridge, TN June 2012 - Present
US Adminstrator Claims September 2011 - June 2012
TDS Telecommunications Corp. June 2010 - November 2010
Commercial Bank October 2009 - June 2010
Commercial Bank 2009 - 2010
Travelers Insurance March 2006 - January 2009
Cambridge Street Metal 2000 - 2004
Norwell Manufacturing January 1995 - December 2000
Norwell Manufacturing 1995 - 2000
WCQL-FM, Knight Quality 1994 - 1994
Skills
Account Management, Direct Sales, Sales, Sales Management, New Business Development, Salesforce.com, Cold Calling, Sales Operations, Customer Retention, Customer Service, Sales Process, Negotiation, Marketing, Insurance, Lead Generation, Team Building, Strategic Planning
Education
James Madison University
BA, Speech & Drama/Broadcasting
Martinsville High School
College/University Preparatory and Advanced High School/Secondary Diploma Program
Comcast Business April 2014 - Present
Presman Realty Group January 2010 - Present
TDS Telecommunications Corp. April 2013 - April 2014
CM Companies December 2012 - March 2013
Brickfish January 2012 - January 2013
Skills
Social Media Marketing, Salesforce.com, Social Media, Advertising, Email Marketing, Digital Marketing, Social Networking, Digital Media, Marketing Strategy, Google Analytics, SEO, Account Management, Sales Management, Business Development, Online Advertising, Lead Generation, B2B, Strategic Partnerships, Online Marketing, Start-ups, E-commerce, Entrepreneurship, Sales, CRM, Cold Calling, Strategy, Facebook, Digital Strategy, Management, Strategic Planning, Direct Sales, Product Management, VoIP, New Business Development, Marketing, Mobile Marketing, Product Marketing, SEM, SaaS, Integrated Marketing, Co-location, Analytics, Sales Operations, PPC, Sales Presentations
Education
Lake Forest College 2007 — 2009
BA, Business
Indiana University Bloomington 2005 — 2006
Bachelor's Degree, Business
TDS Telecommunications Corp. 2012 - 2014
Allstate September 2007 - October 2011
Sitel January 2000 - September 2006
Skills
Technical Support, Insurance, Customer Satisfaction, Call Centers, Customer Service, Customer Experience, Data Entry, Invoicing, Customer Retention
Education
Lindsey Wilson College
Bachelor of Science (BS), Human Services, General
Middleton Outreach Ministry February 2013 - Present
TDS Telecommunication Corp. April 2006 - December 2012
TDS Telecommunications Corp. November 2001 - April 2006
Chorus Communications June 2000 - November 2001
Mid-Plains Telephone Co. January 1996 - November 1996
Mid-Plains Telephone Co. June 1976 - January 1996
Skills
Leadership, Management, Training, Team Leadership, Customer Service, Public Relations, Community Outreach, Strategic Planning, Public Speaking, Fundraising, Program Development, Building Business..., Customer Retention, Community Development, Telecommunications, Marketing, Process Improvement, Marketing Strategy, Team Building, Leadership Development
Education
Madison Area Technical College 1976 — 1978
Associate Degree, Electronics
TDS Telecommunications Corp. March 2000 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking
Education
ITT Technical Institute-Knoxville 1997 — 1999
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Pellissippi State Community College 1995 — 1996
None, Core
Gerke Excavating Inc May 2006 - Present
TDS Telecommunications Corp. April 1997 - May 2006
Skills
General Ledger, Journal Entries, Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Financial Reporting, Invoicing, Payroll, Internal Controls, QuickBooks, Cash Flow, Budgets, Sarbanes-Oxley Act, Financial Analysis, Bank Reconciliation, Bookkeeping, Microsoft Excel, Spreadsheets, Sarbanes-Oxley, Microsoft Word, Sales Tax, Microsoft Office, Accruals, Fixed Assets, Financial Statements, PowerPoint, Finance, Cost Accounting, Payroll Taxes
Education
Lakeland College
Bachelor, Accounting, Business Administration
TDS Telecommunications Corp. August 2011 - Present
TDS Telecommunications Corp. December 2010 - August 2011
TDS 1997 - December 2010
TDS Telecom 1997 - December 2010
Skills
Telecommunications, VoIP, Co-location, Managed Services, SIP Trunking, MPLS, T1, Unified Communications, PRI, Solution Selling, Telephony, Call Center, Direct Sales, Internet Services, Strategic Planning, Selling, Call Centers, Marketing Strategy, Sales, B2B, Product Marketing, Sales Operations, Sales Management, Account Management, Start-ups, Business Development, Lead Generation, Strategy, Management, Leadership, Marketing
Education
Edgewood College
BBA, Business Administration
Environmental Standards, Inc. April 2010 - Present
Vitale Scientific Associates, LLC April 2010 - Present
Digital Connections,LLC February 2007 - October 2009
TDS Telecommunications Corp. March 2001 - February 2007
USLEC 2000 - 2001
Education
Liberty University 2007 — 2009
MBA, International Business
Haslam College of Business at the University of Tennessee 1990 — 1995
Logistics and Transportation
Farragut High School 1980 — 1985
Cedar Bluff 1976 — 1980
TDS Telecommunications Corp. December 2010 - Present
TDS Telecommunications Corp. September 2007 - December 2010
TDS Telecom June 2006 - September 2007
TDS September 2005 - June 2006
Skills
Ethernet, Routing, Telecommunications, ATM networks, DSL, Switches, Cisco Technologies, MPLS, Hardware, VoIP, Networking, IP, Network Administration, Network Engineering, Troubleshooting, Call Centers, TCP/IP, Cisco IOS, DWDM, Telephony, Cisco Routers, T1, Network Design, SIP, Computer Network..., Broadband, WAN, Firewalls, QoS, Technical Support, LAN-WAN, DS3, Metro Ethernet, Routers, Unified Communications, Managed Services, Data Center, Co-location, Cisco Call Manager, Wireless, CCNA, IPTV, Active Directory, Cisco Wireless, Network Security
Education
Madison Area Technical College 2001 — 2007
Associate Of Applied Science, Computer Information Systems
Northern Oklahoma College 1995 — 1997
General Studies
University of Wisconsin-Stout
Bachelor of Science, Information and Communications Technologies
Taunia May, Health & Life Coach January 2015 - Present
Young Living Essential Oils October 2011 - Present
Kindred at Home April 2015 - Present
Mind Body Movement Pilates November 2013 - Present
Nerium International December 2012 - Present
Lynde Consulting August 2014 - January 2015
TDS Telecommunications Corp. January 2012 - August 2014
WyoTech January 2011 - February 2012
Eisai Inc. April 2003 - December 2010
TDS Metrocom July 1999 - April 2003
Skills
Health coaching, Integrative Nutrition, Wellness, Wellness Coaching, Fitness, Pilates, Life Coaching, Stress Management, Essential Oils, Coaching, Customer Service, Vegetable Gardening, Public Speaking, Highly motivated..., Social Networking, Sales, Marketing, Training, Telecommunications, Selling, Team Building, Management, Leadership, Account Management, Event Planning, Direct Sales, Sales Operations, Teamwork, Cold Calling, Sales Management, Team Leadership, Customer Satisfaction, Time Management, Troubleshooting, Mentoring, Gardening, Skin Care, Anti-aging Products
Education
IIN 2015 — 2015
Integrative Nutrition Health & Life Coach, Certified Holistic Health Coach
Illinois State University 1989 — 1995
Bachelor of Science (BSW), Social Work
Princeton High School 1985 — 1989
High school graduate, College/University Preparatory and Advanced High School/Secondary Diploma Program
Raytheon Cyber Products, Inc. June 2014 - Present
Apollo Software Solutions 1994 - Present
Fortitude Systems November 2013 - June 2014
Fulcrum IT Services LLC June 2013 - October 2013
The Scylla Group August 2012 - May 2013
TDS Telecommunications Corp. August 2011 - July 2012
US Army Corps of Engineers June 2006 - August 2011
General Dynamics Information Technology May 2006 - June 2006
Valley Health May 2000 - April 2006
Skills
SCCM, SCOM, .NET, Active Directory, DNS, Scripting, SQL, DHCP, TCP/IP, MySQL, IIS, AJAX, HTML, DHTML, XHTML, XML, JSP, Java, Objective-C, Eclipse, ASP, Android Development, Windows Server, Visual C#, WMI, ADSI, KiXtart, Batch Processing, Silverlight, Mobile Applications, ASP.NET AJAX, ColdFusion, WebLogic, WebSphere, Cocoa, Backup Exec, Netbackup, NetBeans, SQL Server 2000-2008, WSDL, Unity3D, JSP development, Mobile Game Development, Web Development, SOAP, Visual Basic, UML, C#, Linux, Microsoft SQL Server
Education
New Jersey Institute of Technology 2009 — 2011
MS, Computer Science (Software Engineering), 3.14
University of Maryland 2007 — 2008
Bachelor of Science (BS), Computer Information Technology, Minor in Business Administration, 3.2
James Madison University 1999 — 2001
Computer Science Traditional Concentration
James Wood High School 1996 — 1999
TDS Telecommunications Corp. August 2015 - Present
TDS Telecommunications Corp. March 2007 - August 2015
TDS Telecommunications Corp. 1998 - March 2007
TDS Telecommunications Corp. September 1996 - 1998
TDS Telecommunications Corp. December 1995 - September 1996
TDS Telecommunications Corp. May 1995 - November 1995
Skills
GIS, Telecommunications, FTTx, Rights Of Way, Broadband, Wireless, Project Management, Databases, Vendor Management, Integration, Enterprise Software, Business Analysis, Management, Program Management, Process Improvement, Team Leadership, Telephony, IP, Network Design, Strategic Partnerships, Fiber Optics, Optical Fiber, Business Development
Education
Lakeland College 2003 — 2004
Business Administration and Management, General
Herzing University-Madison 1996 — 1996
Computer Science
Wisconsin Indianhead Technical College 1994 — 1995
Telephony, Telephony & Electronics
Quintiles - Sanofi July 2014 - Present
Medical Device Distributorship September 2013 - July 2014
AT&T July 2012 - September 2013
AT&T February 2012 - June 2012
TDS Telecommunications Corp. September 2011 - January 2012
Skills
Direct Sales, Telecommunications, Account Management, Wireless, Solution Selling, Sales Process, Leadership, Salesforce.com, Selling, B2B, Customer Retention, Cold Calling, Sales Operations, Sales, New Business Development, Sales Presentations, Customer Satisfaction, Consultative Selling
Education
University of Tennessee-Knoxville - College of Business Administration 2007 — 2011
Bachelor of Business Administration (B.B.A.), Finance, International Business, Political Science Minor
Ecole supérieure de Commerce de Bordeaux-Ecole de Management
International Business
Superior Steel Inc March 2015 - Present
Cellular Sales December 2014 - Present
Advocare February 2013 - Present
TDS Telecommunications Corp. August 2011 - November 2014
The Buckle 2010 - 2011
U.S. Cellular 2009 - 2010
Skills
Cold Calling, Sales Operations, Sales, Employee Engagement, Positive Employee..., Statistical Data..., Statistical Sampling, Interpersonal..., New Client Acquisitions, Telecommunications, Sales Presentations, Recruiting, Retail, Time Management, Sales Process, Building Relationships, Customer Retention, Nutrition, Coaching, Customer Satisfaction, Account Management, Wellness, Selling, Customer Service
Education
University of Tennessee-Knoxville - College of Business Administration 2003 — 2007
BS, Marketing
Bel Brands USA August 2015 - Present
Quality Tool May 2013 - Present
Falcon Plastics Inc November 2011 - May 2013
Assurant Solutions September 2010 - August 2011
GE April 2010 - September 2010
Madison Gay Volleyball February 2006 - April 2009
TDS Telecommunications Corp. June 2002 - April 2009
3M Health Care October 1997 - April 2001
Skills
Account Management, Customer Service, Call Center, Sales, Team Building, Strategic Planning, Process Improvement, Team Leadership, Marketing, Recruiting, Customer Satisfaction, Call Centers, Microsoft Office, Coaching, Management, Project Management, Talent Management, Leadership, Direct Sales, Training, Microsoft Excel, Sales Operations, Advertising, Manufacturing, Salesforce.com
Education
Kaplan University-Davenport Campus 2013 — 2017
Master of Business Administration (M.B.A.), Business Administration & Human Resource Management, 3.66 - A
Arlington High School
TDS Telecommunications Corp. March 2001 - Present
Skills
SAP, Microsoft Word, Outlook, RFP, Telecommunications, VoIP, Vendor Management, Customer Service, Project Management, Visio, Team Building, Team Leadership, Access, Software Documentation, Sales Management, Sourcing, Training, Data Center, Wireless, Managed Services, Product Management, Purchasing, Procurement, Process Improvement, Call Centers, IP, Vendor Contracts, MS Excel Pivot Tables, Advanced Process Control, Data Mining, Database Administration, General Insurance
Education
Lakeland College 1998 — 2000
BA, Computer Science
Madison Business College 1987 — 1989
A/A, Business Management
US Army School of Engineering FT Belvoir VA 1980 — 1981
MOS 52 D Power Generation Equipment Repair, Repair of Power Generation Equipment
Royall high school 1977 — 1980
High School Diploma
The Kraemer Company May 2013 - Present
Straight Forward October 2012 - May 2013
TDS Telecommunications Corp. June 2012 - October 2012
WinCraft, Inc. October 2010 - January 2012
Sprint September 2008 - August 2010
Skills
Recruiting, Customer Service, Account Management, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Outlook, PowerPoint, Teamwork, Process Improvement, Sales Management, Employee Benefits, Social Media, Interviews, Applicant Tracking..., Employee Relations, Project Management, Talent Acquisition, Management, Training, Sales, Leadership
Education
Post University 2015 — 2016
Bachelor's Degree, Accounting
Globe University-Woodbury 2012 — 2014
Paralegal
Minnesota State College-Southeast Technical 2005 — 2011
Sales/Management
Paragon Development Systems (PDS) January 2014 - Present
Paragon Development Systems January 2014 - October 2014
TDS Telecommunications Corp. February 2013 - January 2014
Target July 2012 - September 2012
IUST September 2011 - June 2012
Skills
Printers, Troubleshooting, Help Desk Support, Windows XP Pro, Computer Repair, Hardware Support, Microsoft Office, Networking, Network Administration, Sales, Computer Hardware, Network Security, Dell Computers, Access, Microsoft Excel, Windows, HTML
Education
HACC, Central Pennsylvania's Community College 2008 — 2010
Computer Installation and Repair Technology/Technician
Harrisburg Area Community College 2008 — 2010
Associate of Science (A.S.), Computer Installation and Repair Technology/Technician
CUNA Mutual Group April 2015 - Present
CUNA Mutual Group July 2014 - Present
TDS Telecommunications Corp. June 2011 - July 2014
TDS Telecommunications Corp. January 2010 - May 2011
TDS Telecommunications Corp. March 2009 - January 2010
Wausau Financial Systems 2007 - 2008
Skills
Call Centers, Training, Sales, Customer Service, Telecommunications, Customer Retention, Analysis, Call Center, Team Leadership, Troubleshooting, Strategic Planning, Process Improvement, Public Speaking, Salesforce.com, Negotiation, Account Management, Employee Relations, Management, Project Planning, Direct Sales, Salesforce.com..., Software Documentation, Microsoft Office, Team Building, Outlook, Customer Satisfaction, Sales Management, Microsoft Excel, VoIP, Leadership, Human Resources, Recruiting, Coaching, Instructional Design, Project Management, Access, Windows, PowerPoint, Microsoft Word
Education
Kaplan University 2015 — 2015
Life and Health Insurance - Financial Planning and Services
Kaplan University 2015 — 2015
Series 66 - Financial Planning and Services
Kaplan University 2015 — 2015
Series 7 - Financial Planning and Services
D.C. Everest Senior High School 2001 — 2005
High School Diploma, General Studies
Wisconsin Department of Transportation July 2014 - Present
American Family Insurance September 2012 - July 2014
TDS Telecommunications Corp. September 2011 - October 2012
Wisconsin Department of Workforce Development January 2011 - November 2011
APS healthcare August 2010 - December 2010
Teradata 2009 - 2010
Skills
Business Objects, Data Warehousing, ETL, Informatica, Crystal Reports, Data Modeling, Business Intelligence, SDLC, Oracle, SSIS, Data Warehouse..., Microsoft SQL Server, SQL, Data Integration, Requirements Gathering, Erwin, PL/SQL, Databases, Data Analysis, SAS Programming, Crystal Xcelsius 2008, Live Office
Education
Jawaharlal Nehru Technological University
Btech, ECE
Zendesk May 2015 - Present
Zendesk November 2014 - May 2015
Zendesk January 2014 - November 2014
Promega June 2013 - January 2014
TDS Telecommunications Corp. April 2012 - June 2013
Globe University August 2011 - April 2012
Globe University October 2010 - April 2012
Allstate July 2008 - August 2010
Skills
Customer Service, VoIP, Email, PowerPoint, Word, Windows 7, Windows Server 2008, Microsoft Word, Training, Mentoring, Data Entry, Outlook, Access, Windows XP Professional, Technical Support, SaaS, Microsoft Office, Troubleshooting, Cloud Computing, Networking, HTML, Computer Hardware, Software Documentation, Microsoft Excel, Social Media, CRM
Education
Globe University-Madison West 2012 — 2014
Bachelor's degree, Information Technology - Networks and Security
Globe University 2010 — 2012
AAS, IT
Affinity Medical Group May 2015 - Present
TDS Telecommunications Corp. 2000 - February 2015
PMI 2011 - 2013
TDS Telecom March 2000 - October 2007
University of Wisconsin-Madison 1987 - 1996
WPS Health Insurance 1982 - 1987
United States Navy October 1977 - October 1981
Skills
VoIP, Cisco Technologies, Internet Services, Sales, Direct Sales, SIP Trunking, Solution Selling, Cloud Computing, B2B, Managed Services, Networking, Sales Management, Business Development, Telecommunication..., Leadership, Team Building, Unified Communications, MPLS, Telecommunications, Broadband, Hosted VoIP, Telephony, Account Management, Customer Service
Education
Kaplan University School Of Insurance 2015 — 2015
Wisconsin Insurance License, Life, Accident & Health Insurance Licensing
Lakeland College 1984 — 1987
BA, Business Administration
Madison Area Technical College 1981 — 1984
AA, Finance
Sun Prairie
Sun Prairie
TDS Telecommunications Corp. June 2001 - Present
TDS Metrocom 1998 - 2001
MCI September 1991 - January 1998
United States Air Force September 1985 - August 1991
Skills
Telecommunications, VoIP, Managed Services, IP, Wireless, MPLS, Unified Communications, Account Management, Telephony, Product Management, Solution Selling, Co-location, Direct Sales, Team Leadership, Leadership, Ethernet, Network Design, Troubleshooting, Optical Fiber, Networking, Broadband, Fiber Optics, T1, Cisco Technologies
Education
Edgewood College 2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Upper Iowa University 1999 — 2001
Bachelor's degree, Business Administration and Management, General
Paragon Development Systems March 2014 - Present
OneNeck IT Solutions January 2014 - March 2014
TDS Telecommunications Corp. May 2012 - January 2014
VISI October 2011 - May 2012
VISI December 2010 - October 2011
G&K Services May 2006 - October 2010
Berbee July 2005 - May 2006
North American Membership Group March 2001 - June 2005
Endurant Business Solutions March 1999 - February 2001
ING Investment Management February 1995 - March 1999
Skills
Customer Service, Data Center, IT Service Management, ITIL, Customer Relations, Cloud Computing, Managed Services, Team Leadership, Leadership, Management, IT Management, IT Strategy, Team Building, Problem Solving, Situation Management, Vendor Management, IT Operations, Process Improvement, Network Administration, Budgets, System Deployment, Professional Services, Virtualization, Product Management, Project Management, TCP/IP, Strategic Planning, Integration, Servers, Storage, Active Directory, SharePoint, Operating Systems, Business Continuity, Vendor Relations, Troubleshooting, Deployment, VPN, Solution Design, Budgeting, Networking, Security, System Administration, CRM, Information Technology
Education
Armed Services Vocational Training 1996 — 1996
Certification, Computer Network Administration
Indiana University—Purdue University Fort Wayne 1991 — 1993
Armed Services Vocational Training 1992 — 1992
Certification, Communications and Electronics
Carroll High School 1989 — 1991
Diploma, General Education
Otsego High School 1987 — 1989
Diploma, General Education
Normandale Community College
Normandale Community College
Normandale Community College
B & A Rentals June 2011 - Present
Telephone and Data Systems, Inc.™ (TDS™) December 2010 - Present
North Freedom Fire Department December 1995 - Present
Rock-A-Fellas Mobile DJ Service January 2000 - June 2013
Telephone and Data Systems, Inc.™ (TDS™) November 2005 - December 2010
TDS Telecommunications Corp. October 2003 - October 2005
TDS Telecommunications Corp. April 2001 - October 2003
Cross Country Cable January 2001 - January 2003
TDS Telecommunications Corp. June 1997 - March 2001
Amcore Bank, Baraboo June 1990 - January 2000
Skills
Microsoft Office, Event Planning, Project Planning, Training, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Troubleshooting, Management, Software Documentation, Team Leadership, Sales, Customer Satisfaction, Team Building, Coaching, Access, Visio, Windows, Windows 7, Call Centers, Employee Training, Process Improvement, Leadership, System Administration, Process Scheduler, Networking, Employee Relations, Time Management, Program Management, Budgets, Analysis, Leadership Development, Project Management, Human Resources
Education
Madison Area Technical College 1991 — 1997
Microsoft Suite / EMT-Intermediate / Firefighter I & II / Fire Instructor
Western Technical College 1989 — 1990
Supervisory Management / Accounting / EMT-Basic
Luther College 1988 — 1988
Accounting / Computer Science
TDS Telecommunications Corp. September 2015 - Present
United States Army Reserve January 2012 - Present
Conney Safety Products, a division of WESCO Distribution, Inc. December 2013 - August 2014
The Schwan Food Company February 2013 - July 2013
Dr. Pepper Bottling Co August 2006 - September 2011
Skills
Cold Calling, Account Management, Sales, Sales Process, Sales Management, Sales Operations, New Business Development, Direct Sales, Key Account Management, Outside Sales, Customer Service, National Accounts, Contract Negotiation, Team Building, Coaching Baseball, College Recruiting, Team Leadership, Microsoft Office, Leadership, Training
Education
Norwich University 2008 — 2010
Master of Arts (M.A.), Military History
Edgewood College 2001 — 2005
Bachelor of Science (BS), History
WI Hospital Association Information Center January 2012 - Present
Wisconsin State Capitol September 2011 - December 2011
Wisconsin Manufacturers and Commerce March 2011 - September 2011
Madison Area Technical College April 2010 - March 2011
Friends of Pat Barry February 2010 - April 2010
Friends of Rick Raulin February 2010 - April 2010
TDS Telecommunications Corp. November 2004 - August 2009
Columbia County Republican Party 2006 - 2007
TDS Telecommunications Corp. May 2000 - November 2004
Mid-Plains Telephone September 1999 - May 2000
Skills
Outstanding Customer..., Writing Skills, Social Media, PowerPoint, Customer Service, Leadership, Management, Event Planning, Budgets, Marketing, Nonprofits, Microsoft Word, Policy, Microsoft Excel, Outlook, Sales, Public Speaking, Networking
Education
Madison Area Technical College 2008 — 2010
Associate of Applied Science, Marketing
Edgewood College
Allscripts September 2013 - Present
Next Level Ventures March 2013 - Present
IT Convergence March 2011 - August 2013
Convergence January 2008 - August 2013
PC MEDIC January 2010 - June 2012
PC Medic March 2011 - March 2012
IT Convergence November 2009 - February 2011
IT Convergence January 2009 - November 2009
IT Convergence January 2008 - December 2008
TDS Telecommunications Corp. October 1999 - January 2008
Skills
Information Technology..., Global Staff Management, Continuous Quality..., Systems..., Project Management, Vendor Management, Oracle Deployment, Systems Integration, Process Documentation, Develop Transition..., Process Implementation..., Customer Relationship..., Quality Process..., Service Ticket System..., Building Strong Teams, Leadership Development, Service Delivery, Oracle, Integration, ERP, Cross-functional Team..., ITIL, Process Improvement, Documentations, CRM, Business Intelligence, Information Technology, Project Planning, Software Documentation, Data Center, Troubleshooting, Business Process, Business Process..., Technical Support, IT Service Management, Management, Enterprise Software, Program Management, Training, Networking, Databases, Security
Education
Evangel University 1994 — 1996
Music Education
Living Heratige Academy 1990 — 1993
Diploma, High School Diploma
Jim's Photos July 1989 - Present
TDS Telecommunications Corp. January 2006 - December 2013
Wisconsin Southern Railroad December 2000 - November 2005
Evans Industrial Communications February 1978 - January 1998
Skills
Photography, Portraits, Photos, Seniors, Event Photography, Team Photos, Sports Photography, Group Photos, School Photos, Senior Portraits, Modeling Photos, Engagement Photography, Nature Photography, Architecture Photography, Family Photography, Wildlife Photography, Headshots, Web Design, Lightroom, Posters, Videography, Video Editing, Sales, PowerPoint, Adobe Lightroom, Adobe Photoshop, Perfect Photo, Pinnacle Studio, Radio Broadcasting, Broadcast Television, Microsoft Publisher, Microsoft Office, Marketing, Photoshop, Small Business, Communications, Radio Transmitters, Aperture
Education
Madison Area Technical College 1975 — 1978
Associate, Electronics
TDS™ July 2015 - Present
TDS Telecommunications Corp. March 2011 - July 2015
TDS Telecommunications Corp. August 2008 - March 2011
TDS Telecommunications Corp. August 2008 - March 2011
ACT August 2007 - August 2008
ACT May 2006 - August 2007
Skills
Human Resources, Outlook, Microsoft Word, Invoicing, Administrative..., Access, Office Administration, Microsoft Excel, Training, Management, Spreadsheets, Team Building, Account Management, Call Centers, Customer Service, Data Entry, Administrative..., Office Management, Process Improvement, Team Leadership
Education
Madison Area Technical College 2012 — 2014
HR Certification
Kirkwood Community College 1996 — 1999
Associate of Arts (A.A.), General Study
PITT OHIO November 2011 - Present
TDS Telecommunications Corp. August 2005 - November 2011
Corporación Dominicana de Empresas Electricas Estatales (CDEEE) February 1998 - June 2005
Skills
Active Directory, Cisco Technologies, VMware, Citrix, Windows Server, Data Center, Servers, Troubleshooting, vSphere, Microsoft Exchange, VoIP, Virtualization, Network Security, Windows 7, Visio, VPN, Routers, Cisco IOS, Switching, Cisco Firewall Security, OPNET, Switches, Nexus 7k, Windows 8
Education
Instituto Tecnológico de Santo Domingo 2002 — 2004
Master's degree, Data Telecommunications
Pontificia Universidad Católica Madre y Maestra 1994 — 2000
Bachelors Degree, System and Computer Engineer
University of Wisconsin-Madison August 2014 - Present
Metcalfe's Market February 2014 - Present
MillerCoors May 2012 - March 2014
TDS Telecommunications Corp. June 2013 - December 2013
The Buckle July 2012 - June 2013
Wegner CPAs May 2011 - August 2011
Skills
Customer Service, Marketing, Marketing Strategy, Advertising, Team Leadership, Visual Merchandising, Market Research, Event Management, Marketing Communications, Trade Shows, Event Planning, Business Strategy, Brand Management, Consumer Behaviour, Consumer Behavior, Excel, Microsoft Office, Promotions, Seminar Marketing, Team Involvement, Adobe Creative Suite, InDesign, Photoshop, Illustrator, Dreamweaver, After Effects
Education
Edgewood College 2008 — 2012
Bachelor of Science, Business Marketing
TDS Telecommunications Corp. August 2013 - Present
Guild Incorporated 2007 - Present
Verifications, Inc. April 2013 - June 2013
TDS October 2002 - December 2012
TDS October 2004 - October 2007
TDS October 2002 - April 2007
SBC 2000 - 2002
Skills
Event Planning, Marketing, Management, Project Planning, Telecommunications, Volunteering, Sales Operations, Budgets, Training, Account Management, Start-ups, Leadership, Managed Services, VoIP, Product Management, Sales Management, Strategy, Project Management, Contract Negotiation, Vendor Management, B2B, Team Leadership, New Business Development, Recruiting, Marketing Strategy, Business Development, Sales Process, Negotiation, Strategic Planning, Team Building, Salesforce.com, Process Improvement, Selling, Business Planning, Business Strategy, Customer Service, Cross-functional Team..., Coaching, Entrepreneurship, PRI, CRM, Event Management, Operations Management, Human Resources, Sales
Education
Inver Hills Community College 1984 — 1986
AS, Business Management
TLF, Inc. January 1999 - Present
TDS Telecommunications Corp. January 1998 - October 1998
Education
ITT Technical Institute-Indianapolis 1996 — 1998
Associates Degree, Architectural Engineering Technology
TDS Telecommunications Corp. June 2001 - Present
Lakewood Realty June 1999 - June 2001
Skills
SDLC, Software Development, SQL, Oracle, PL/SQL, Project Management, Team Leadership, Visio
Education
Edgewood College 2002 — 2006
Madison Area Technical College 1999 — 2001
Associates, MidRange Programmer/Analyst
University of Wisconsin-Madison March 2014 - Present
CDW June 2010 - March 2014
State of Wisconsin March 2006 - August 2009
UW Colleges April 2007 - August 2007
State of Wisconsin April 1996 - March 2006
TDS Telecommunications Corp. January 1998 - August 1998
Softmart June 1995 - April 1996
Heritage Federal Credit Union March 1992 - June 1995
Skills
Active Directory, Network Administration, VMware, Servers, Windows Server, Microsoft Exchange, Cisco Technologies, DNS, Linux, Unix, Troubleshooting, Operating Systems, Technical Support, Networking, IIS, Virtualization, Cisco IOS, System Administration, Software Documentation, Security, SAN, Blackberry Enterprise..., Switches, Visio, Microsoft SQL Server, Integration, Software Installation, Microsoft Technologies, SCCM, Disaster Recovery, Data Center, VPN, Windows, Enterprise Architecture, Server Administration, Computer Hardware, Epic Systems, Microsoft Office
Education
Madison Area Technical College 2008 — 2008
EMT, EMT Basic
Madison Area Technical College 1989 — 1992
Electronics Technology, Computer Operations
Middleton High School 1986 — 1989
TDS Telecommunications Corp. February 2015 - Present
TDS Telecommunications Corp. March 2013 - February 2015
Telephone and Data Systems™ (TDS™) July 2008 - March 2013
Kiesling Associates LLP July 2006 - June 2008
Kiesling Associates LLP July 2004 - July 2006
Kiesling Associates LLP January 2003 - July 2004
Kiesling Associates LLP January 2002 - March 2002
Skills
Internal Audit, Internal Controls, Auditing, Accounting, Sarbanes-Oxley Act, Compliance, Risk Management, Financial Reporting, Tax, Fraud Detection, Corporate Fraud, Consulting, Treasury, Acquisitions, Acquisition Integration, Telecommunications
Education
University of Wisconsin-Platteville 1998 — 2002
Bachelors of Science, Accounting and Finance
Louisiana State University 2004 — 2005
Life University - Student September 2014 - Present
Hellenbrand, Inc October 2013 - September 2014
Nestle USA April 2012 - August 2013
Nestle USA April 2010 - April 2012
Nestle USA January 2009 - April 2010
Nestle USA August 2007 - January 2009
Nestlé USA July 2006 - July 2007
TDS Telecommunications Corp. 2004 - 2006
Skills
Sales Management, Nielsen, Business Analytics, Marketing, Consumer Products, Business Development, Sales, Forecasting, Key Account Management, Key Account Development, AC Nielsen, Spanish, Grocery, Sales Presentations, Merchandising, Account Management, Analytics, Competitive Analysis, FMCG, Food, New Business Development
Education
Life University 2014 — 2018
Doctor of Chiropractic, Doctor of Chiropractic
University of Wisconsin-Madison - School of Business 2001 — 2006
Bachelor’s Degree, Double Major in Marketing and Spanish
Universidad de Sevilla 2003 — 2004
Spanish Liberal Arts Program
Waunakee High School
LogistiCare September 2012 - August 2013
LogistiCare May 2011 - September 2012
TDS Telecommunications Corp. November 2004 - April 2010
The Pharo Company March 2003 - November 2004
Skills
Troubleshooting, Software Documentation, Process Improvement, Call Center, Cisco Technologies, Leadership, Telecommunications, Management, Call Centers, Customer Service
Education
Lakeland College 1999 — 2002
Bachelor of Arts (B.A.), Computer Science
Milwaukee Area Technical College 1996 — 2002
Computer Programming
TDS Telecommunications Corp. December 2011 - Present
TDS Telecommunications Corp. April 2007 - January 2012
TDS Telecommunications Corp. May 2000 - April 2007
Skills
Direct Marketing, Marketing Strategy, Marketing Management, Marketing Analytics, Consumer Marketing, Product Marketing, Market Planning, Marketing Communications, Telecommunications, Segmentation, Promotions, Online Advertising, Email Marketing, Social Media Marketing, Media Planning, Budget Setting, Competitive Marketing..., Event Marketing Strategy, Market Analysis, Creative Direction, Cross-functional Team...
Education
Edgewood College 2006 — 2009
MBA
University of Wisconsin-Whitewater 1996 — 2000
BBA: General Management, Emphasis: Marketing
TDS Telecommunications Corp. May 2013 - Present
TDS Telecom April 2003 - May 2013
TDS Telecommunications Corp. September 1999 - April 2003
Skills
Telecommunications, Vendor Management, Business Analysis, Financial Analysis, Team Leadership, Process Improvement, VoIP, Sarbanes-Oxley Act, Management, Project Management, Internal Controls, SAP
Education
Lincoln Memorial University 1998 — 2000
MBA
Madison College August 2005 - Present
TDS Telecommunications Corp. January 2001 - Present
Skills
System Administration, Troubleshooting, Windows Server, Active Directory, Computer Hardware, DHCP, Windows XP, Hardware, Windows, Windows 7, VMware, TCP/IP, Network Security
Education
Edgewood College 2012 — 2014
Master's Degree, Adult and Continuing Education and Teaching
Edgewood College 2005 — 2012
Bachelor of Arts (BA), Business Administration and Management, General
Madison Area Technical College
Associate's degree, Marketing
VinaKom March 2015 - Present
WOW! Business May 2014 - February 2015
TDS Telecommunications Corp. April 2013 - May 2014
TeleQuality Communications, Inc. April 2012 - March 2013
WINDSTREAM - formerly Business Only Broadband and see other Windstream companies below August 2011 - April 2012
Nitel March 2009 - July 2011
WINDSTREAM - Formerly PAETEC, McLeodUSA and see Business Only Broadband April 1997 - March 2009
Level 3 Communications March 2006 - April 2007
Comcast - formerly CIMCO Communications July 2004 - March 2006
Sprint February 1995 - March 1997
Skills
IP, Wireless, Broadband, Wireless Networking, Networking, Telecommunications, Ethernet, CRM, Sales Operations, Data Center, Enterprise Software, MPLS, WAN, Management, Selling, Account Management, Managed Services, Cloud Computing, Sales Process, Co-location, Product Management, SaaS, VoIP, Unified Communications, Solution Selling, Business Development, Direct Sales, Sales Management, Sales, Leadership, Salesforce.com, Professional Services, Telephony, SIP Trunking, Strategic Partnerships, Hosted Services, Customer Satisfaction, Channel Partners, Metro Ethernet, SIP, Cold Calling, PRI, Internet Services, Mobile Devices, VPN, Go-to-market Strategy, T1
Education
Elmhurst College
B.S., Business Management
My Life January 2013 - Present
Fannin County Chamber of Commerce January 2012 - December 2012
TDS Telecommunications Corp. January 2010 - December 2012
Mountain Lake Church January 2008 - June 2011
TDS Telecommunications Corp. April 2006 - February 2010
TDS Telecommunications Corp. May 1997 - April 2006
Skills
Managed Services, Co-location, Telecommunications, VoIP, Internet Services, Operating Budgets, Spreadsheets, Managerial, Call Centers, Unified Communications
Education
Florida State University 1993 — 1996
BS, Inter-Disciplinary (Economics, Public Administration), Minor in Business
St. Petersburg College 1970 — 1972
AA
TDS Telecom March 2015 - Present
TDS Telecommunications Corp. August 2013 - Present
TDS Telecommunications Corp. June 2010 - August 2013
TDS Telecommunications Corp. August 1998 - June 2010
Skills
MPLS, Optical Fiber, PRI, New Business Development, Managed Services, Telecommunications, DSL, VoIP, Co-location, Direct Sales, Strategic Planning, Selling, Internet Services, Customer Service, Networking, Account Management, Sales Operations, Sales, Broadband, Data Center, Marketing Management, Unified Communications, Telephony, Marketing, Sales Management
Education
Edgewood College 2006 — 2009
BBA, Business
Madison Area Technical College 1995 — 1999
Associates in Science
TDS Telecommunications Corp. September 2005 - Present
TDS Telecommunications Corp. December 2003 - September 2005
TDS Telecommunications Corp. September 2000 - December 2003
Skills
Telecommunications, Process Improvement, Management Of Direct..., Product Management, Project Planning, VoIP, Collaborative Problem..., Cross-functional Team..., Vendor Management, Strategy, Marketing Management
Education
Madison Area Technical College 1997 — 1999
Associate Degree, Marketing
University of Wisconsin-Madison
Lean Six Sigma Yellow Belt Certificate
TDS Telecommunications Corp. July 2015 - Present
TDS Telecommunications Corp. January 2013 - Present
TDS Telecommunications Corp. March 2011 - January 2013
TDS November 2008 - March 2011
Skills
Marketing Management, T1, Strategy, MPLS, Lead Generation, VoIP, Telephony, Managed Services, Call Centers, PRI, Telecommunications, Unified Communications, Co-location, SIP Trunking, Sales, Marketing, B2B, DSL, Direct Sales, Email Marketing, Data Analysis, IP, Selling, Budgets, Long Distance, SIP, Solution Selling, Hosted Services, Account Management, Ethernet, Internet Services, Database Administration, Team Leadership, Project Management, Go-to-market Strategy, Promotions, Thought Leadership, Management
Education
Edgewood College 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
TDS Telecommunications Corp. September 2012 - Present
American Family Insurance January 2010 - August 2012
American Family Insurance February 2009 - January 2010
American Family Insurance August 2008 - January 2009
American Family Insurance September 2005 - July 2008
American Family Insurance September 1999 - August 2005
Skills
Agile Methodologies, Insurance, RUP, Process Improvement, Requirements Analysis, DB2, SOA, Testing, SharePoint, Test Automation, Scrum, Agile Project Management, Software Development, SDLC, Requirements Gathering, Vendor Management, Visio, Management
Education
Edgewood College 1997 — 2000
Business, Management and Marketing
Marshfield Columbus High School
Children's Hospital of Wisconsin March 2014 - Present
University of Wisconsin Hospital and Clinics January 2014 - Present
JDRF December 2012 - Present
JDRF April 2006 - Present
TDS Telecommunications Corp. October 2004 - Present
Girl Scouts of the USA September 2008 - August 2012
TDS Telecommunications Corp. January 2003 - October 2004
TDS Telecommunications Corp. September 2000 - January 2003
AnchorBank September 1998 - September 2000
M&I Bank September 1993 - September 1998
Skills
Marketing Management, Product Management, Leadership, Product Development, Strategic Planning, Customer Service, Management, Marketing, Telecommunications, Nonprofits, Project Management, Training, Sales, Team Leadership
Education
Edgewood College 2000 — 2002
University of Minnesota-Twin Cities 1988 — 1992
Madison West High School 1984 — 1988
Level3 Communications LLC March 2012 - Present
TDS Telecommunications Corp. January 2011 - July 2011
ATT September 2004 - January 2011
BNI 2002 - 2008
LDMI 2001 - 2004
Spartan Sports Network 2000 - 2004
United Airlines 1986 - 1993
Sprint 1983 - 1987
Holden Reid International 1974 - 1977
Skills
Telephone Systems, Quotas, Cold Calling, Territory, Consultative Selling, Long Distance, Building Relationships, Account Management, Sales Presentations, Customer Retention, B2B, Direct Sales, Telemarketing, Trade Shows, Fortune 500, Sales Operations, Selling, Broadcast, Play-by-play, Show Hosting, Radio Host, On-air Announcing, Telecommunications, Solution Selling, MPLS, Social Networking, VoIP, Telephony, Sales, Managed Services, Strategic Partnerships, CRM, Management, PRI, IP, Unified Communications, Cisco Technologies, Wireless, SIP Trunking, T1, Broadband, Call Centers, Hosted Services, WAN, Channel Partners, Salesforce.com, Optical Fiber, Metro Ethernet, Networking, Sales Process
Education
Michigan State University 1974 — 1977
BA, Telecommunications
Ferris State University 1971 — 1973
Sexton Big Reds 1968 — 1971
TDS™ April 2015 - Present
TDS Telecom November 2014 - April 2015
TDS Telecommunications Corp. January 2012 - November 2014
Wipfli LLP September 2010 - January 2012
Wipfli LLP January 2010 - April 2010
Clifton Gunderson LLP January 2009 - April 2009
University of Wisconsin-Madison February 2007 - December 2008
Capitol Insurance Companies May 2008 - August 2008
Skills
QuickBooks, Accounting, Accounts Receivable, General Ledger, Financial Reporting, Auditing, Financial Accounting, Internal Controls, Financial Analysis, GAAP, CPA, Microsoft Excel, US GAAP, Accounts Payable
Education
University of Wisconsin-Madison 2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
University of Wisconsin-Madison - School of Business 2005 — 2008
BBA, Accounting/Risk Management and Insurance
Federation University Australia 2004 — 2004
N/A, Study Abroad
University of Wisconsin-Marathon County 2003 — 2004
Associate, Liberal Arts and Sciences
Genus/ABS/PIC February 2010 - Present
TDS Telecommunications Corp. October 2007 - July 2009
TDS Telecommunications Corp. August 2006 - September 2007
Skills
Account Management, Telecommunications, Vendor Management, Process Improvement, Software Documentation, Team Building, Business Analysis, Managed Services, Troubleshooting, Customer Service, Team Leadership, Call Center, Project Management, Call Centers, Customer Satisfaction, Cross-functional Team..., Management, Business Process..., Accounting, Change Management, Windows
Education
Lakeland College
BA, Business Admnistration, Marketing, Economics
Accent Learning & Consulting September 2008 - Present
South Central Synod of WI - ELCA October 2009 - Present
What's Next Development March 2007 - September 2008
Stoughton Hospital June 2002 - June 2005
TDS Telecommunications Corp. March 1992 - March 1998
Skills
Training Delivery, Training & Development, Team Building, Team Leadership, E-Learning, Leadership, Adult Education, Community Outreach, Nonprofits, Training, Volunteer Management, Teaching, Public Speaking, Leadership Development, Event Management
Education
Edgewood College 2013 — 2015
Master's Degree, Education - Adult Learning
University of Wisconsin-Madison 1980 — 1984
B.A., French
University of Wisconsin-Madison July 2015 - Present
University of Wisconsin - Madison December 2011 - July 2015
Chorus Communications 1996 - 2008
CUNA Card Services 1993 - 1996
TDS Telecommunications Corp. 1982 - 1993
Skills
Telecommunications, VoIP, Fiber Optics, Managed Services, Business Case, Troubleshooting, Vendor Management, Software Documentation, System Support, Software Development, MS Products, SQL, SQL+ IBM QRY, Oracle SQL, Oracle Interactive..., Vendor and contract..., Telecom BSS, Accounting, Invoicing, Process Improvement, Business Analysis, Call Centers, Leadership, Management
Education
Illinois State University 1976 — 1980
B.S., Business Administration and Management, General
Illinois State University
BS, Business Administration and Management, General
Hollister Incorporated April 2005 - Present
TDS Telecommunications Corp. 2000 - 2005
Winstar Communications 1995 - 2000
Access America Telemanagement 1992 - 1995
Education
Illinois State University 1986 — 1991
Public Relations / Computer Science
Hoffman Estates High School 1982 — 1986
Computer Science
DeVry University
BA - Computer Information Systems, Network Management
Genesys December 2014 - Present
TDS Telecommunications Corp. April 2011 - December 2014
Tekno Telecom February 2011 - April 2011
Real Time Communications Lab @ IIT January 2009 - December 2010
Gogette Communications L.L.C May 2010 - August 2010
Infosys Technologies Ltd August 2006 - December 2007
Skills
Troubleshooting, Customer Service, Asterisk, Switches, Telecommunications, Broadsoft, Routers, SBC, VoIP, Cisco Technologies, TCP/IP, SIP, Routing, CCNA, System Deployment
Education
Illinois Institute of Technology 2009 — 2010
Masters, Telecommunications and Networking
Jawaharlal Nehru Technological University 2002 — 2006
Btech, Electronic and Computer Engg
University of Wisconsin Hospital and Clinics December 2010 - Present
TDS Telecommunications Corp. March 1997 - December 2009
Skills
Email Marketing, Access, Onboarding
Education
Graceland University
No Greater Purpose January 2015 - Present
AdvoCare August 2012 - Present
First Merchants Corporation May 2007 - September 2010
Platteville School District August 2001 - December 2003
Potosi School System August 2001 - December 2003
TDS Telecommunications Corp. 1987 - 1999
Skills
Small Business Lending, Credit, Credit Analysis, Cross Selling, Mortgage Banking, Loan Origination, Cash Management, Sales, Residential Mortgages, Refinance, Investments, Wealth Management, Banking, Customer Service, Finance, Teacher, Mentoring New Hires, Youth Mentoring, Quality Assurance, Internal Audit, Program Facilitation, Expos, Training
Education
Christian Coach Institute 2014 — 2014
Certified Christian Life Coach, Life Coaching
Grand Canyon University 2010 — 2012
MA Christian Studies Emphasis on Christian Leadership
Indiana Wesleyan University 1994 — 1998
BSBA, Business
Gulf Coast BIble 1981 — 1983
Mooresville High School 1978 — 1981
Diploma
TDS Telecommunications Corp. February 2011 - Present
Comforce Telecommunications/Emerson Network Power May 2008 - February 2010
Tellabs December 2004 - March 2008
Marconi Communications/Advanced Fiber Communications December 2000 - December 2004
CapRock Communications June 2000 - December 2000
NorthStar Communications Group April 1999 - June 2000
NorthStar Communications Group November 1997 - April 1999
Skills
Program Management, Troubleshooting, Testing, Project Management, Project Planning, Leadership, Networking, Budgets, Engineering, Quality Assurance, Management, Sales Operations, Analysis, Optical Fiber, Sales, Access, SAP, Forecasting, Customer Service, DSL
Education
Florida State University
B.S, Electrical Engineering
Zayo Enterprise Networks July 2013 - Present
Zayo Enterprise Networks March 2013 - June 2013
Zayo Enterprise Networks August 2011 - February 2013
TDS Telecommunications Corp. December 2010 - August 2011
Nextera Communications February 2010 - December 2010
AT&T Mobility September 2008 - January 2010
Skills
B2B, Direct Sales, Solution Selling, CRM, Cold Calling, Sales, Marketing, Networking, Management, Account Management, Marketing Strategy, Contract Negotiation, Sales Process, Telecommunications, Lead Generation, Customer Retention, Salesforce.com, Selling, Sales Management, Cloud Computing, Wireless, Sales Operations, Analysis, Customer Service, Managed Services, New Business Development, SaaS
Education
University of St. Thomas - Opus College of Business 2015 — 2018
Master of Business Administration (M.B.A.)
University of St. Thomas 2007 — 2009
B.A., Marketing
La Sierra University 2005 — 2007
Bachelor's degree, Marketing
Fidelity National Information Services January 1993 - February 2010
TDS Telecommunications Corp. January 1991 - January 1993
Skills
Cross-functional Team..., Project Management, Mergers, Access, Software Documentation, Accounting, Risk Management, Business Analysis, Leadership, Management, Finance
Education
Edgewood College 1992 — 1995
Masters Degree of Business Administration, Business Management
University of Wisconsin-Whitewater 1985 — 1989
Bachelors Degree of Business Administration, Finance
TDS Telecommunications Corp. January 2012 - Present
TDS Telecommunications Corp. March 2002 - January 2012
Education
Gateway Technical College 1986 — 1987
Broadcasting
Royal Basket Trucks April 2005 - Present
TDS Telecommunications Corp. August 2010 - January 2011
Skills
Inside Sales, Microsoft Office, Sales Process, Cold Calling, Direct Sales, Solution Selling, B2B, Sales Operations, Sales Presentations, Selling, Salesforce.com, Account Management, Key Account Management, Sales Management, Sales, Customer Retention, Managed Print Services, New Business Development, Key Account Development, Lead Generation
Education
Upper Iowa University 2010 — 2013
Bachelors, Business Management/Marketing
Gateway Technical College 2008 — 2010
Associates, Business
TDS Telecommunications Corp. September 2008 - June 2010
Education
Westwood College online 2010 — 2013
Gateway Technical College 1997 — 2001
Associate of Applied Science, Information Technology
Delavan-Darien High School
TDS Telecommunications Corp. October 2010 - Present
Great Wolf Lodge November 2010 - June 2011
Advanced Marketing Strategies April 2009 - October 2010
Skills
Marketing Communications, Direct Sales, Inside Sales
Education
Full Sail University 2011 — 2014
Bachelor, Entertainment Business
West High School 2002 — 2006
Hsed, General
TDS Telecommunications Corp.
Skills
VoIP, Routers, Telecommunications, Wireless, MPLS, Network Design, IP, Fiber Optics, DSL, Data Center, Broadband, Network Engineering, Ethernet, Telephony
Education
Georgia Institute of Technology 1990 — 1995
DSCI August 2014 - Present
DSCI Corporation October 2010 - Present
NHMTA January 2007 - April 2010
TDS Telecommunications Corp. May 2003 - April 2006
MCT Telecom October 2000 - May 2003
MCT Telecom February 1999 - October 2000
Skills
Telecommunications, Troubleshooting, SIP Trunking, VoIP, T1, Metro Ethernet, Telephony, MPLS, Co-location, WAN, Ethernet
Education
Franklin Pierce College
Bachlor of Arts, Criminal Justice
New Hampshire Technical Institute 1999 — 2001
Associates, Criminal Justice
Hopkinton High School
HS Diploma
TDS Telecommunications Corp. 2011 - Present
Skills
Customer Service, Team Management, Bilingual-Spanish, Customer Relations
Education
Edgewood College 2012 — 2014
Master's degree, Education, 4.0
UW-Madison 2007 — 2010
Bachelor of Letters and Science, Spanish Litureture
Madsion Area Technical College 2001 — 2006
Associate in Science and Associate in Arts, Liberal Studies, 3.89
Madsion East Senior High School 1997 — 2001
TDS Telecommunications Corp. 2013 - Present
American Family Insurance September 1995 - December 2012
IBM 1992 - 1995
Skills
Disaster Recovery, Mainframe, SAN, Storage Area Networks, Business Continuity, JCL, Enterprise Architecture, EMC Storage, Solaris, Storage, NAS, Data Center, Fibre Channel, Enterprise Storage
Education
Edgewood College 1998 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix
Cisco Certification - CCNA
Edgewood College
Bachelor of Science (BS), Business Administration and Management, General
Belinda Neal Genda 2006 - Present
Glacier Landscape, Inc. 2005 - 2006
TDS Telecommunications Corp. 2001 - 2005
Georgia-Pacific Corporation 1995 - 2000
Education
Georgia State University
Bachelor of Business Administration (BBA)
The University of Georgia
AB
Norwich University July 2012 - Present
TDS Telecommunications Corp. September 1985 - December 2009
Ben & Jerry's August 1985 - July 1989
Education
Fairleigh Dickinson University 1980 — 1982
MBA, Marketing and Management, B+
Wagner College 1970 — 1974
Bachelor of Science (BS), MIcrobiology and Public Health, B+
TDS Telecommunications Corp. July 2012 - Present
TDS Telecommunications Corp. December 2010 - July 2012
Skills
Metasolv M6, Business Process..., Business Process..., Project Management, Telecommunications, Data Analysis, Dashboard Metrics, Excel Dashboards, Process Improvement, Business Analysis, Visio, Team Leadership, Requirements Analysis
Education
UC Irvine, Extension 2014 — 2016
Data Science
Lawrence University 1996 — 2000
TDS Telecommunications Corp. October 2008 - Present
TDS Telecommunications Corp. December 2005 - October 2008
Skills
Vendor Management, VoIP, Project Management, Call Centers, SMSC, Business Analysis, Process Improvement, MPLS, Telecommunications, Managed Services, Troubleshooting, Disaster Recovery, Data Center, IT Service Management, ITIL, IP, Service Delivery, System Deployment, Integration, Network Design, Cisco Technologies, Security, Wireless, WAN, PMP, Telephony, IT Operations, Computer Network..., Switches
Education
University of Illinois at Urbana-Champaign 1982 — 1984
Secondary Education and Teaching
Illinois Central College 1980 — 1982
Associate of Arts and Sciences (AAS), General Studies
University of Wisconsin-Madison March 2014 - Present
TDS Telecommunications Corp. February 2013 - March 2014
Kmart Corporation September 2010 - May 2012
Skills
Customer Service, Internet Troubleshooting, Software Documentation, Teamwork, Windows 7, Windows XP, Hardware Installation, Basic HTML, Sales, iOS, Microsoft Word, Microsoft Office
Education
Lakeshore Technical College 2009 — 2012
Associate's degree, Computer Support Specialist
Forward Service Corporation April 2015 - Present
TDS Telecommunications Corp. 2009 - 2013
Skills
Telecommunications, Call Centers, Telephony, Wireless, T1, IP, Managed Services, MPLS, Broadband, Ethernet, Unified Communications, Customer Satisfaction, Fiber Optics, Troubleshooting, Customer Retention
Education
University of Phoenix 2013 — 2015
Mass Communication/Media Studies
Highland Community College 1996 — 1999
Liberal Arts and Sciences/Liberal Studies
CUSO Mortgage Corporation December 1998 - Present
TDS Telecommunications Corp. April 1998 - December 1998
Acheron Engineering November 1996 - February 1998
Skills
NMLS Licensed Mortgage..., Notary Public, Investment Properties, Mortgage Lending, Loans, Underwriting, Customer Service, Mortgage Banking, Loan Origination, Credit, FHA, First Time Home Buyers, Refinance, Real Estate, Residential Mortgages, Credit Analysis, Investors
Education
Kennebec Valley Community College 1995 — 1997
Associate's degree, General Office Occupations and Clerical Services
Nokomis Regional High School 1992 — 1995