Wireless Advocates
Industry: Company
DescriptionFounded: 2004 Parent organization: Cartoys
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Wireless Advocates Employees
Amtel LLC October 2012 - Present
AT&T Mobility (MObileLife) May 2012 - October 2012
T-Mobile November 2011 - May 2012
Wireless Advocates December 2010 - May 2011
AT&T January 2007 - May 2010
Skills
Team Leadership, Leadership Development, Sales Management, Sales, Sales Operations, Hands-on Training, Operations Management, Sales Process, Direct Sales, Door to Door, Kiosk, Communication Training, Business Meetings, Leading Meetings, Customer Service, Customer Satisfaction, Customer Experience, Customer Escalation..., Teamwork, Cross-platform..., Cross Selling, Problem Solving, Problem Management, Paperwork, New Hire Paperwork, Microsoft Word, Word Of Mouth Marketing, Work Ethic, QUICKVIEW, POS, Watson, Community, One On One, Positive Discipline, Progressive Enhancement, Progress Tracking, Team Building, Team-oriented, Coachable, Open Minded, Greeting, Self-confidence, Highly motivated..., Energy, Energetic Leader, Energetic team player, GO GETER, Superior Work Ethic, Tenacious Work Ethic, Respect
Education
Napa Valley College 2006 — 2008
INCOMPLETE, Business Management & Criminal Justice
Napa Valley College 2006 — 2007
IMCOMPLETE, Business, Management, Marketing, and Related Support Services
VALLEJO SENIOR HIGH 2000 — 2003
DIPLOMA, Small Business Administration/Management
Vallejo high School 2000 — 2003
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Comcast February 2015 - Present
Comcast Cable February 2014 - February 2015
T-Mobile September 2013 - February 2014
MarketSource Inc. April 2013 - September 2013
Sprint Nextel March 2012 - April 2013
Wireless Advocates February 2010 - March 2012
Lowe's Home Improvement October 2005 - July 2009
Skills
Customer Service, Sales Management, Customer Satisfaction, Team Motivator, Coaching, Sales Support, Sales Operations, Teamwork, Microsoft Excel, Time Management, Outlook, Mobile Devices, Wireless, Telecommunications, Sales, Selling, Direct Sales, Management, Leadership, Training, Retail, Recruiting, Customer Retention, Customer Experience, Team Leadership, Store Management, Retail Sales, Sales Presentations, Account Management, Team Building
Education
Santa Rosa Junior College 2002 — 2004
Nelson Honda November 2012 - Present
Wireless Advocates August 2011 - November 2012
Big 5 Sporting Goods November 2009 - August 2011
Skills
Enthusiast, internet sales, Phone Etiquette, Inventiveness, Sales, Communication, Spanish-English, Interpersonal..., Resourceful...
Education
Mt. San Antonio College 2009 — 2012
Seattle Fitness, Inc June 2004 - Present
Bank of America April 2007 - March 2009
Wireless Advocates October 2004 - August 2005
Safeco Insurance Co August 1999 - September 2004
Skills
Excel, Administration, Documentation, Promotions, Purchasing, Editing, Customer Service, Outlook, Inventory Management, Data Entry, Scheduling, Access, Customer Relations, Eye for Details, Coordination, Foreclosures, Facilities Management, Microsoft Word, Merchandising, Space-planning, Problem Solving
Education
Ohio University 1979 — 1981
N/A, Commincations Radio/TV
John Adams 1976 — 1978
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Vapor King Fog Juice March 2015 - Present
2020 Companies March 2014 - March 2015
Wireless Advocates June 2009 - September 2013
Ciruict City 2006 - 2009
Best Buy March 2002 - June 2006
Skills
Multi-Unit Management, Sales, Loss Prevention, District Management, Merchandising, Store Management, Retail Sales, Sales Operations, Direct Sales, Recruiting, Retail, Customer Retention, Customer Satisfaction, Employee Training, Profit, Driving Results, Customer Experience, Hiring, Sales Presentations, Inventory Management, Store Operations, Inventory Control, Visual Merchandising, New Store Openings, Big Box, Wireless, Building Relationships, Planograms, Team Building, People Development, New Hire Training, Shrinkage, Team Leadership, Solution Selling, Mobile Devices, P, Cellular Communications, Account Management, Mobile Technology, Training, Leadership, Salesforce.com, Associate Development, Multi-unit Retail..., Quotas, Customer Service, Wireless Broadband, CRM, Multi-channel Retail, Building High...
Education
Palomar College 2000 — 2002
Wireless Advocates January 2014 - Present
Teleion Consulting September 2013 - January 2014
Google/Aerotek July 2012 - September 2013
The Bellevue Reporter May 2012 - July 2012
starbucks 2011 - April 2012
Bellevue Downtown Association September 2011 - December 2011
MyPartini.com March 2011 - June 2011
Skills
Journalism, Blogging, Social Media Marketing, Email Marketing, Creative Writing, Wordpress, Organizing, AP Style, Chicago Style, Technical Editing, Outlook, Exel, Visual Studio, ExactTarget, HTML emails, HTML, SharePoint, Dreamweaver, Newsletters, Corporate Communications, InDesign, Twitter, Intranet Strategy, MailChimp
Education
University of Washington 2009 — 2011
Bachelor's degree, English Language and Literature, General
Seattle Central Community College 2007 — 2009
Associate of Arts (A.A.), General Studies
Ray Morgan Company September 2012 - Present
Wireless Advocates March 2011 - September 2012
Smart Circle International February 2009 - March 2011
Skills
Microsoft Office, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Sales Process
Education
Victory University 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Mt. San Antonio College 2004 — 2006
New York City Transit February 2014 - Present
SCO Family of Services March 2013 - February 2014
BDS Marketing December 2009 - December 2012
The CollegeBound Network August 2011 - December 2011
Wireless Advocates September 2009 - July 2010
Flextronics October 2008 - July 2009
Focus Marketing & Associates January 2007 - January 2008
Pendum LLC April 2006 - October 2006
Verizon Wireless July 2004 - March 2006
Capital One January 2002 - March 2004
Skills
Microsoft Office, Event Planning, Social Media, Higher Education, Research, Customer Service, Staff Development, Public Speaking, Teaching, Windows 7, Windows XP Pro, Microsoft Office 2007, Office 2010, Youth Mentoring, Youth Development, Youth Leadership, Help Desk Support, Technical Support, Mobile Devices, Mobile Applications, Mobile Communications, Banking, Vault, Marketing, Canon Cameras, Printers, Management, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Sales, Strategic Planning, Team Building, Training
Education
The Chubb Institute 2001 — 2001
Help Desk/Technical Support, Information Technology
Nassau Community College 2000 — 2001
Computer Science
Verizon Wireless April 2014 - Present
Sina Music Program January 2009 - July 2015
EZ Tech Univercity January 2013 - May 2014
Wireless Advocates January 2006 - April 2014
Entropic Communications 2010 - 2011
Skills
Microsoft Office, Microsoft Excel, Teamwork, Team Management, Team Leadership, Marketing Communications, Market Research, Communication, Microsoft Word, Microsoft Exchange, PowerPoint, CAD, Photoshop, Solidworks, ACDSee, Web Design, C & C++, Pspice, Matlab, PCB design, Team Building, Motivation, pcb, Martial Arts, Customer Service, Customer Retention, Customer Engagement, C, Sales, Leadership, Management, Sales Management, Networking, C
Education
San Diego State University-California State University 2011 — 2013
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
West Valley College 2006 — 2008
Associate of Science (A.S.), Electrical and Electronics Engineering
FriendFinder Networks Inc. September 2013 - Present
90.5 KSJS FM September 2011 - Present
Roth Rind Productions January 2008 - Present
Akamai Technologies January 2011 - September 2013
Wireless Advocates October 2010 - January 2011
Symantec August 2009 - October 2009
Apple September 2007 - June 2009
Skills
Radio, Music, Management, Mac, Music Production, Data Center, DJ, Audio Post Production, Audio Engineering, Studio Recording, Live Sound, Video Editing, OS X, Public Speaking, Customer Service, Project Management, Sales
Education
San Jose State University 2011 — 2014
Bachelor of Arts (B.A.), Communication Studies, 3.268
West Valley College 2007 — 2011
Bachelor of Arts (B.A.), Communication Studies
Wireless Advocates May 2015 - Present
Monster Inc. September 2013 - Present
Premium Retail Services "Monster Cable" September 2011 - Present
Starbucks April 2005 - September 2009
AT&T Mobility June 2005 - 2008
Skills
Project Management, Sales Management, Customer Service, Customer Retention, Cash Management, Restaurant Management, Consumer Electronics, Cellular Communications, Job Coaching, Product Training, Trade Show Exhibitor, Audiophile, Construction, Barista Training, Business Management..., Auto Detailing, Vendor Relationships, Vendor Management, Customer Satisfaction, Employee Training, Training
Education
San Benito High 1995 — 1999
Diploma
San Jose State University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Time Warner Cable Business Class January 2014 - Present
Wireless Advocates October 2013 - March 2014
Verizon Wireless Cellular Sales June 2011 - April 2013
University of South Florida May 2009 - December 2010
University of South Florida August 2008 - December 2010
Alltel Wireless March 2007 - January 2008
Verizon Wireless July 2005 - January 2007
GE Transportation January 2000 - August 2002
Nextel Communications March 1998 - December 1998
GTE Wireless May 1997 - December 1997
Skills
Leadership, Management, Sales, Strategy, Marketing, Customer Service, Account Management, Networking, Telecommunications, Training, Sales Operations, Marketing Strategy, Direct Sales, Customer Satisfaction, Wireless, Social Networking, Time Management, Strategic Planning, Team Leadership, Selling, New Business Development, Microsoft Word, Teamwork, Retail, Negotiation, Program Management, Product Marketing, Team Building, Public Speaking, Microsoft Excel, Consultative Selling, Business Strategy, Business Development, Customer Retention, POS, Nonprofits, Business Analysis, Business Process..., Salesforce.com, Mobile Devices, CRM, Promotions, Internet Services, Telephony, Fiber Optic Networks, Wireless Networking, Market Research, Business Networking
Education
University of South Florida-St. Petersburg Campus 2008 — 2010
Master of Business Administration (MBA), Management, International Marketing
Pennsylvania State University-Erie Campus 1999 — 2004
Bachelor of Science (BS), Marketing, Management Information Systems (minor)
United States Naval Academy 1995 — 1996
N/A, Computer Science
Koehler & Associates, CPA's September 2012 - December 2013
Koehler & Associates, CPA's January 2012 - August 2012
Koehler & Associates, CPA's August 2010 - December 2011
Zoom Vision Care April 2010 - July 2010
Wireless Advocates December 2009 - April 2010
Zain Jeewanjee Insurance Agency February 2009 - July 2009
Old Navy November 2007 - February 2009
Skills
QuickBooks, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Microsoft Office, Inventory Management, Outlook, Accounts Payable, Access, File Management, Teamwork, Time Management, Retail, Accounting, Accounts Receivable, Management, Corporate Tax
Education
San Jose State University
B.A, Finance
San Jose State University
B.A, Accounting
PC Laptops May 2014 - Present
Action Medical November 2013 - April 2014
The Mobile Source February 2013 - December 2013
Verizon Wireless August 2011 - February 2013
Ecofirst Pest Control April 2011 - July 2011
MarketSource September 2010 - April 2011
T&R Services June 2010 - October 2010
Wireless Advocates February 2009 - June 2010
Skills
Sales, Telecommunications, Account Management, Customer Retention, Sales Operations, Customer Experience, CRM, Wireless, Direct Sales, Product Management, Networking, Training, Sales Management, Sales Process, Customer Satisfaction, Retail, Salesforce.com
Education
Utah Valley University 2012 — 2016
Bachelor's Degree, Computer Science
Salt Lake Community College 2009 — 2011
Associate of Science, Business/Marketing/Computer Science
SquareTrade March 2014 - Present
Wireless Advocates October 2008 - March 2014
Skills
Sales Management, Customer Relations, Customer Service, Training & Development, Account Management, Recruitment/Retention, Direct Sales, Sales Operations, Sales Trainings, Employee Training, Management, Sales, Retail, Leadership, Training, New Business Development, Inventory Management, Selling, Coaching, Customer Retention, Recruiting
Education
Santa Rosa Junior College 2004 — 2006
Associate's degree
Broward Addiction Recovery Center June 2014 - March 2015
Destination Hope January 2014 - June 2014
New Roads Treatment Center September 2013 - January 2014
American Addiction Centers January 2013 - July 2013
College Wide Counseling Center August 2012 - December 2012
Hanley Center December 2011 - June 2012
Delray Recovery Center July 2010 - October 2011
Delray Recovery Center July 2010 - October 2011
Wireless Advocates February 2009 - October 2010
Wireless Advocates February 2009 - July 2010
Skills
Able To Multi-task, Microsoft Windows 98, PowerPoint, Internet, Rehabs, Behavioral Health, Group Therapy, Addiction Recovery, Sales, Crisis Intervention, Mental Health, Mental Health Counseling, Public Speaking, Social Services, Therapists, Case Management, Chemical Dependency, Psychology, Treatment, Motivational..., Conflict Resolution
Education
Palm Beach State College 2011 — 2013
Bachelor's degree, Human Services
Connecticut School of Broadcasting2003 2003 — 2003
Radio
University of Hartford 1997 — 2002
Associate's degree, Communications
for the FutureBoston University Continuing Education 2000 — 2001
Computers
Capital One April 2015 - Present
First Tech Federal Credit Union December 2013 - March 2015
Best Buy February 2013 - December 2013
Wireless Advocates October 2011 - March 2012
Apple May 2008 - March 2009
AT&T Mobility June 2007 - March 2008
Skills
Retail, Sales, Retail Sales, Direct Sales, Sales Process, Sales Operations, Customer Satisfaction, Customer Service, Customer Experience, Account Management, Accounting, Presentations, Cellular Communications, Merchandising, Visual Merchandising, Profit, Loss Prevention, Store Operations, Guided Tours, Hospitality, Scuba Diving, Leadership, Management, Marketing, Team Building, PowerPoint, Social Media, Microsoft Word, Microsoft Office, Analysis, Avaya IP Telephony, Communication, Dispute Resolution, IRIS, Regulatory Compliance, Regulatory Requirements, TSYS, Microsoft Excel, Social Networking, Social Media Marketing, Team Leadership
Education
PADI Scuba Diving School 2010 — 2014
Dive Master, Tourism
Portland Community College 2010 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
West Linn High 2003 — 2007
Diploma
Toyota March 2010 - December 2010
Wireless Advocates January 2008 - September 2009
Skills
Customer Service, Microsoft Word, Chemical Safety, Organic Chemistry, Microsoft Excel, PowerPoint, Microsoft Office, Team Leadership
Education
San Jose State University 2010 — 2013
Bachelor's degree, Chemistry
San Jose State University 2010 — 2013
Bachelor's degree, Near and Middle Eastern Studies
T-Mobile January 2015 - Present
T-Mobile September 2013 - January 2015
T-Mobile May 2014 - November 2014
T-Mobile January 2013 - September 2013
T-Mobile January 2011 - December 2012
T-Mobile September 2009 - January 2011
Wireless Advocates November 2008 - September 2009
AT&T Mobility November 2007 - June 2008
Skills
Quotas, Wireless, Telecommunications, Customer Experience, M2M, Customer Retention, Direct Sales, Cellular Communications, Sales Operations, Mobile Devices, Customer Satisfaction, Sales Management, Small Business, Internet, Web Design, Graphic Design, Musicians, Photoshop, Photography, Event Planning, Inventory Management, Training, Book Tours, P&L Management, 4G, Coaching, Management, Retail Sales, Sales, Recruiting, Sales Process, Solution Selling, Store Management, LTE, Hiring, Profit, Merchandising, Team Leadership, Building Relationships, Leadership, Employee Training, Time Management, Team Building, Interviews, Teamwork, Business Planning, Lead Generation, Outlook, Windows Mobile, Leadership Development
Education
North Shore Community College 2005 — 2007
Associate's Degree, Marketing, 4.0
Lynn Classical High School 2001 — 2005
Towne Jewelers January 2014 - Present
Innov8tive Designs January 2008 - July 2013
Wireless Advocates January 2007 - January 2008
Home Depot January 2005 - January 2007
Skills
Architectural Design..., Architectural Drafting, R/C electric power..., Technical Support, Warehouse Management, Logistics Management, Art and Design, Customer Service, Retail Sales, Customer Support, Sales, Training, Teamwork, Architectural Drawings, Customer Satisfaction, Inventory Management, Logistics, Management, Operations Management, Business Development, New Business Development, Team Building, Marketing Strategy, Sales Management, Social Media
Education
MiraCosta College 2009 — 2012
Associate's degree, Architectural Drafting and Architectural CAD/Revit, Architectural Design
Palomar College 2005 — 2008
NA, Pharmaceutical Sciences
Valley Center High School Valley Center 2000 — 2005
Diploma, General Education; General Education; Science and Graphic Design
Formation Brands LLC March 2013 - Present
Gatogi April 2012 - March 2013
Currency Exchange International June 2010 - March 2012
WAKA Kickball March 2011 - May 2011
Praetorian Group December 2010 - May 2011
US Census Bureau April 2010 - May 2010
Golden State Warriors October 2009 - April 2010
Wireless Advocates August 2009 - February 2010
Skills
Social Media Marketing, Social Media, Marketing, Sales, Online Marketing, Facebook, Social Networking, Microsoft Excel, Time Management, Microsoft Word, Photoshop, Management, Teamwork, PowerPoint, Marketing Communications, Event Planning
Education
San Francisco State University, College of Business
Bachelor of Science, Marketing
Liberty Travel July 2012 - Present
Wireless Advocates October 2008 - July 2012
Panera Bread June 2005 - October 2008
Education
Northern Virginia Community College 2008 — 2011
Travel and Tourism
Wireless Advocates September 2014 - Present
T-Scan Corporation June 2010 - November 2013
T-Scan Corporation July 2007 - June 2010
Athena Grand Cinema July 2005 - June 2007
Skills
Training, Legal Research, Westlaw, Legal Writing, SharePoint, Litigation Support, Litigation, Social Networking, Team Leadership, Microsoft Technologies, Active Directory, Citrix XenApp, Project Coordination
Education
Seattle Central Community College 2014 — 2015
Associate of Science (A.S.), Computer Programming
Ohio University 2002 — 2006
Bachelor's degree, Political Science and Government
Wireless Advocates May 2013 - Present
Sandals Tanning March 2013 - 2013
City of Huntington Woods September 2011 - August 2012
Skills
Retail Sales, Sales, Microsoft Excel, Data Entry, Wireless, Mobile Devices, Android, Direct Sales, Microsoft Word
Education
Oakland University 2012 — 2016
Keegan & Coppin Co., Inc. March 2015 - Present
Comcast Cable March 2014 - March 2015
eversohappy.net January 2013 - July 2014
Verizon Wireless Cell Depot May 2013 - March 2014
Wireless Advocates March 2011 - May 2013
Taco Bell April 2008 - March 2011
The Melting Pot Restaurants October 2009 - February 2010
Skills
Customer Service, Organization, Microsoft Word, Accounts Receivable, Teamwork, Filing, Accounts Payable, Time Management, Microsoft Excel, Art, Microsoft Office, Computer Proficiency, Typing, Sales, Data Entry, Access, QuickBooks, Bookkeeping, Payroll, Critical Thinking, Outlook, PowerPoint, Accounting, 10 Key, html, HTML, Inventory Control, Leadership, Social Networking, Customer Experience, Facebook, Event Planning, Telephone Skills, Wireless, Customer Retention, Recruiting, Cashiering, Marketing, Public Speaking, Account Management, Team Leadership, Customer Satisfaction, Direct Sales, Employee Training, Hospitality, Foreign Languages, Drawing
Education
San Marin High School 2004 — 2008
High School
Santa Rosa Junior College
Bookkeeping
Wireless Advocates January 2015 - Present
T-Mobile October 2007 - October 2014
T-Mobile July 2010 - May 2011
T-Mobile October 2007 - July 2010
AT&T February 2006 - October 2007
AT&T February 1998 - January 2004
Skills
Telecommunications, Account Management, Sales Operations, Customer Retention, Wireless, Sales Management, Customer Experience, Solution Selling, Customer Satisfaction, Direct Sales, Mobile Devices, Sales, Sales Process, Call Centers, Management, Competitive Analysis, Mobile Technology, Salesforce.com
Education
Santa Rosa Junior College 1987 — 1988
High School, Business Development
Rancho Cotate High School 1984 — 1987
Citadel Insurance Services June 2012 - Present
Wyndham Worldwide December 2011 - June 2012
T-Mobile November 2008 - December 2011
Wireless Advocates December 2006 - October 2008
The Church of Jesus Christ of Latter-day Saints August 2004 - August 2006
Skills
Product Management, Customer Service, Retail, Sales, Insurance, Customer Retention, Direct Sales, Troubleshooting, Coaching, Customer Experience, Customer Satisfaction, Call Centers, Team Leadership, Account Management, Sales Operations, Telecommunications, Team Building, Sales Process, Training, Selling, Leadership, Management, Sales Management
Education
Utah Valley University 2007 — 2010
Salt Lake Community College 2003 — 2004
Bingham High School 2000 — 2003
High School
Apple March 2014 - Present
Wireless Advocates May 2007 - March 2014
UPS March 2004 - May 2007
Coffee People February 2003 - May 2004
Skills
Sales Management, Sales Operations, Customer Service, Customer Satisfaction, Account Management, Team Leadership, Sales, Retail, Customer Experience, Leadership
Education
Portland State University 2004 — 2007
LINBIT June 2013 - Present
Wireless Advocates 2012 - 2013
Skills
Leadership, Management, Customer Service, Marketing, Business Development, Philanthropy, Strategic Partnerships, Open Source, High Availability, Disaster Recovery, Strategic Alliances, Public Speaking, Social Media, Social Media Marketing, PowerPoint, Sales, Teamwork, Microsoft Excel, Account Management, Microsoft Office, Social Networking, Microsoft PowerPoint, Event Management, Sports Coaching
Education
Oregon State University
BS: Management
ESDES Lyon- École de Management et Commerce
International Business
Independent Contractor January 2014 - Present
Sprint by iMobile 2012 - 2014
Wireless Advocates February 2011 - January 2012
Pet Safari, Inc. May 2006 - October 2007
Skills
Sales Management, Sales Operations, Long-term Customer..., Dog Grooming, Animal Training, Animal Care, Mobile Devices, Wireless, Microsoft Word, Account Management, Event Management, Large Budget Management
Education
National University
Interline Brands November 2012 - Present
Wireless Advocates July 2009 - October 2012
RadioShack June 2007 - July 2009
Skills
New Business Development, Sales, Sales Management, Cold Calling, Sales Operations, Direct Sales, Sales Process, Sales Presentations, B2B, Pricing, Contract Negotiation, Customer Service
Education
Rio Hondo College 2007 — 2009
associates, business
Wireless Advocate September 2011 - Present
Wireless Advocates July 2011 - Present
CES Security, Inc. May 2011 - Present
checkers restaurant November 2008 - Present
Modern Wigs October 2010 - March 2011
The Arc September 2009 - June 2010
Woodley Park National Zoo June 2009 - August 2009
see for ever September 2007 - June 2009
see for ever August 2007 - June 2009
Education
Prince George's Community College 2011 — 2011
commucations
maya angelou pcs 2007 — 2010
high school diploma
Prince George's Community College
Associate of Science, Criminal Justice Program
Starbucks February 2013 - Present
Wireless Advocates August 2008 - February 2013
Nordstrom August 2007 - July 2008
Nordstrom October 2003 - August 2007
Skills
Loss Prevention, Internal Investigations, Surveillance, CCTV, Interrogation Techniques, Logistics, Investigations, Fraud Investigations, Criminal Investigations, Asset Protection, Training, Customer Service, Microsoft Office, Private Investigations, Retail, Analysis, Fraud, Time Management, Management, Security, Shrinkage, Policy, Store Management, Inventory Control, Physical Security, Interviews
Education
Washington State University 2005 — 2007
BA, Criminal Justice
San Jose State University 2001 — 2002
Psychology
Wireless Advocates January 2013 - Present
Techeyes February 2012 - December 2012
Movoto January 2010 - August 2010
Jamba Juice September 2006 - May 2007
Skills
good salesman, good..., Sales and Business, Sales, Teamwork, Mobile Devices, Start-ups, Sales Process, Sales Operations, Leadership, Sales Management, Direct Sales, Retail, Customer Service, Social Media, Cold Calling, Social Media Marketing, Microsoft Office, Salesforce.com, PowerPoint, Account Management, Marketing, Email Marketing, Sales Presentations, Online Marketing, Marketing Strategy, Social Networking, New Business Development, Customer Retention, Lead Generation
Education
SFSU
Bachelor's degree, Business Administration and Management, General
Capital One May 2015 - Present
Capital One October 2014 - Present
Capital One February 2014 - October 2014
Wireless Advocates October 2011 - May 2013
Target 2008 - October 2011
Skills
Customer Service, Mobile Devices, Social Networking, Sales Process, Outlook, Data Entry, Microsoft Office, Citrix, Consulting, Mobile Applications, Google Adwords, Facebook Marketing, Cash Handling Experience, Financial Regulation, Customer Information, Retail Banking, AS400 Administration, Inventory Management
Education
Nassau Community College 2010 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Wireless Advocates June 2014 - February 2015
Inspur Worldwide Services June 2013 - December 2013
Point to Point Transportation August 2011 - December 2011
Microsoft February 2008 - January 2010
Washington Mutual December 2006 - October 2007
Escrow Authority April 2002 - July 2005
Skills
Budgets, Microsoft Excel, Business Analysis, Data Analysis, Visio, Pivot Tables, Linear Programming, Calypso, Calyx Point, Microsoft Dynamics, Outlook, Microsoft Word, Regression Models, Vlookup, Integer Programming, Decision Trees, Crystal Ball, SAS E-Miner, XLMiner, Cluster Analysis, Dimensionality Reduction, Logistic Regression, Six Sigma, CRM, ERP, Fidelity, Carlisle CAS, LMS loan suite, Expression Web, Microsoft Access, Excel Solver, Nonlinear Programming, Statistical Sampling, Discriminant Analysis, Text Mining
Education
University of Washington, Michael G. Foster School of Business 2012 — 2013
Bachelor of Business Administration (B.B.A.), Operations and Supply Chain Management
North Seattle Community College 2010 — 2012
Associate in Business DTA, Business
WFG June 2013 - Present
Verizon Wireless Depot September 2012 - May 2013
Wireless Advocates January 2012 - July 2012
Verizon Wireless(Flextronics) April 2009 - June 2010
Skills
Wireless, Mobile Devices, Cellular Communications, Telecommunications, Customer Retention, Mobile Technology, Customer Experience, Customer Satisfaction, Android, Sales, Microsoft Office, Account Management, Cold Calling, iOS, Windows, Product Management, Customer Service, Sales Operations, Vendor Management
Education
Pierce College 2001 — 2003
Certification, Computer and Network Technician.
kCura September 2014 - Present
City of Lake Oswego January 2010 - Present
Rohde & Schwarz January 2014 - September 2014
None March 2012 - December 2013
Wireless Advocates September 2010 - April 2012
Lake Oswego Tennis Center November 2009 - July 2011
Skills
C++, Networking, Android, Java, Mobile Devices, C, Embedded Systems, Tennis Teaching..., Python, Got Heem, Scrum, Leadership, Microprocessors, Sales, Verilog, Internet Security, Customer Service, Jenkins CI, Microprocessor..., Microsoft Office
Education
Portland State University 2012 — 2014
Master of Science (MS), Computer Engineering, 3.84/4.00
University of South Carolina-Columbia 2005 — 2009
Bachelor of Science (B.S.), Mathematics
Independent Home Health Caregiver October 2009 - Present
Wireless Advocates March 2007 - October 2009
Cold-Sell, LLC January 2001 - September 2006
Clear Channel Worldwide March 1999 - May 2000
Winston-Salem Journal October 1997 - March 1999
Page Net March 1993 - September 1996
PageAmerica September 1989 - February 1993
Skills
Highly Adaptive to..., Management, Leadership, Team Building, Associate Development, Building Relationships, Consultive Selling, Territory Management, Cold Calling, Persuasive Presentation..., Wireless Industry, Wireless Broadband, Retail, P.O.P. Marketing, B2B, Merchandising, Trade Shows, Inventory, Advertising, Value Based Selling, Sales Operations, Sales, Sales Management, Sales Motivation, Sales Skills Training, Persuasive Speaker, Sales Rep Training, Sales Presentations, Microsoft, Microsoft Office, Technically Skilled on..., Consumer Electronics, Customer Support, Customer Satisfaction, Customer Experience, Print Advertising, Social Media Marketing, Copy Writing, Copy Editing, Content Editing, Creative Writing, Creating Content, Public Speaking, Radio Advertising, Home Care, Alzheimer's Care, Patient Advocacy, Occupational Therapy, Disability Rights, Diabetic Retinopathy
Education
Northern Illinois University 1986 — 1989
Bachelor of Arts (B.A.), Communication and Media Studies, Undergraduate
Loara High School 1982 — 1985
High School Diploma, Advanced Placement Student General Education
Geneva High School 1981 — 1982
I transferred to Loara High School In Anaheim, California in the Spring of my Freshman year, Honors and A.P. Student, Freshman
Oakwood University January 2012 - Present
Oakwood University January 2010 - April 2013
Wireless Advocates June 2012 - November 2012
Oakwood University January 2011 - May 2011
MediavilleTV LLC June 2010 - May 2011
Skills
Advertising, Microsoft Office, Marketing, Marketing Strategy, Graphic Design, Photoshop, Magazine Layout Design, Graphics Layout, Project Management, Team Leadership, Organizational..., Oral & Written..., Presentation Development, Presentations, Conflict Resolution, Inductive Reasoning, Case-Based Reasoning, Motivation, Building Relationships, Collaboration, Collaboration Solutions, Collaborative Problem..., Sales Operations
Education
Oakwood College 2007 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Aston English September 2013 - Present
Wireless Advocates October 2012 - June 2014
JiffyLube August 2012 - September 2012
Brian LaBarr August 2010 - May 2012
Norfolk State University Police Dept February 2010 - May 2012
NSU’s Guild of Fine Arts January 2010 - May 2012
ICP Corp of MacArthur Mall October 2009 - December 2009
Busch Entertainment Company March 2009 - October 2009
Skills
Customer Service, Microsoft Office, Automotive, Human Resources, Lean Manufacturing, Management, Sales, Strategic Planning, Sales Management, Negotiation, Microsoft Excel
Education
Norfolk State University 2007 — 2012
Bachelor of Fine Arts (B.F.A.), Graphic Design
Denbigh High School
High School Diploma
The Wendy's Company June 2015 - Present
Wireless Universe T-Mobile Premier Retailer April 2015 - June 2015
Wireless Advocates February 2012 - January 2015
Sprint Nextel December 2002 - September 2011
AT&T (Cingular Wireless) March 1997 - November 2002
Foot Locker March 1988 - December 1996
Skills
Wireless, Customer Satisfaction, Sales Management, Account Management, Sales, Mobile Devices, Telecommunications, Retail, Inventory Management, Relationship Management, Leadership, Coaching, Forecasting, Sales Process, Operations Management, B2B, Training, Management, Customer Retention, Merchandising, Solution Selling, Sales Operations, Sales Motivation, Cold Calling, Selling, Salesforce.com, New Business Development, Business Development, Customer Experience, Profit, Team Leadership, Team Building, Direct Sales, Cross-functional Team..., P&L Management, Call Centers, Product Marketing, Sales Presentations, M2M, Strategic Partnerships, Customer Service, Strategy, Store Management, Marketing, Retail Sales
Education
Nicholls State University
Bachelor of Science (BS), Marketing
Wireless Advocates June 2009 - Present
Pacific Lutheran University August 2007 - May 2009
Barker Creek Publishing June 2000 - August 2007
Skills
Audio Engineering, Audio Post Production, Composition, Databases, Communication, Sales, Teamwork, Audio Editing, Audio Processing, Music Production, Music Theory, Musicians, Electric Guitar, Bass Guitar, Acoustic Guitar, Drum Set, Vocals, Piano
Education
Pacific Lutheran University 2005 — 2010
Bachelor of Business Administration (BBA), Business/Commerce, General
Central Kitsap High School 2001 — 2005
Endurance International Group 2014 - Present
Wireless advocates July 2013 - January 2015
Sprint by wireless Evolution August 2012 - December 2012
Sprint by Wireless Evolution May 2012 - June 2012
Sprint by Wireless Evolution June 2011 - April 2012
Skills
Quotas, Wireless, Cellular Communications, 4G, CDMA, Direct Sales, Telecommunications, Solution Selling, Customer Retention, Sales Operations, Cold Calling, Mobile Devices
Education
Rio Salado College 2011 — 2011
GED Program
Cortez High School 2003 — 2006
None
Wireless Advocates April 2010 - Present
Skills
Sales, Customer Service, Wireless, Direct Sales, Sales Management, Mobile Devices, Sales Operations, Account Management, Telecommunications, Customer Retention, Customer Satisfaction, Cold Calling, Sales Process, Retail, Time Management, Leadership
Education
University of Utah 2012 — 2014
Communications, Strategic Communications
Salt Lake Community College 2010 — 2012
Business Communications
Woods Cross High SchoolWoods 2004 — 2007
High School Diploma
Apex Systems April 2014 - Present
Apex Systems April 2013 - April 2014
Wireless Advocates January 2010 - May 2013
Skills
Recruiting, Technical Recruiting, Sales, Information Technology, Cold Calling, Screening, Sales Process, Staffing Services, Applicant Tracking..., Telecommunications, Talent Acquisition, Interviews, Screening Resumes, Time Management, Temporary Placement, Staff Augmentation, Lead Generation, Sourcing, Business Relationship..., Building Relationships, Onboarding, Business Development, Account Management, Vendor Management
Education
North Carolina State University 2008 — 2012
Bachelor of Business Administration (BBA)
Germantown High School 2004 — 2008
High School Diploma
Musonomics 2015 - Present
Wells Fargo 2012 - 2014
Wireless Advocates 2011 - 2012
Education
New York University 2014 — 2016
Master of Arts (M.A.), Music Business
University of La Verne 2010 — 2014
Bachelor of Arts (B.A.), Music
Volt Workforce Solutions September 2014 - Present
Cellular Sales March 2012 - September 2014
Cell Again March 2011 - March 2012
VI Wines Distributing August 2010 - February 2011
LL Custom Contracting, Inc. February 2010 - July 2010
InTouch Wireless September 2009 - February 2010
Mobile one Wireless March 2008 - September 2009
Wireless Advocates August 2006 - March 2008
Skills
Sales, Sales Operations, Sales Management, Communication, Direct Sales, Customer Satisfaction, Cold Calling, Sales Process, Customer Retention, Building Relationships, Solution Selling, CRM, Wireless, Retail, B2B, Sales Presentations, Account Management, Networking, Selling, Team Leadership, Marketing, Management, Salesforce.com, Recruiting, Customer Service
Education
Post University
Finance, General
Randolph Township School District March 2014 - Present
St. Matthew the Apostle Parish September 2013 - Present
Classical Voice Studio June 2010 - Present
Self-employed August 2012 - Present
Wireless Advocates January 2014 - March 2014
Newark Public Schools September 2009 - June 2012
Skills
Music, Choral, Teaching, Music Education, Finale, Singing, Piano, Voice Lessons, Choral Conducting, Vocal Instruction, Church Music, Vocalist, Vocal, Music Theory, Classical
Education
Rutgers, The State University of New Jersey-New Brunswick 2005 — 2009
BM, Music Teacher Education
Maverick Funding June 2012 - January 2014
Wireless Advocates March 2011 - July 2012
Toys R Us July 2010 - January 2011
Skills
Wireless, Direct Sales, Sales Management, Mobile Devices, Sales Operations, Sales, Account Management, Telecommunications, Customer Retention, Customer Satisfaction, Cold Calling, Retail, Sales Process, Selling, Time Management
Education
Penn State University 2002 — 2006
Bachelor of Arts (B.A.), Psychology
AT&T March 2013 - Present
Target Mobile September 2012 - March 2013
Wireless Advocates November 2010 - August 2012
Wireless Advocates March 2009 - November 2010
T-Mobile January 2008 - February 2009
CompUSA October 2005 - January 2008
Skills
Sales, Management, Recruiting, Customer Retention, Customer Satisfaction, Direct Sales, Leadership, Mobile Devices, Retail, Sales Management, Sales Operations, Wireless, Account Management, Team Leadership
Education
Portland State University 2007 — 2012
Undergraduate, Business Management
Intellinote June 2015 - Present
PGi November 2012 - Present
Wireless Advocates July 2011 - 2012
Cogent Communications November 2008 - June 2011
Resource Dealer Group April 2003 - August 2008
Network Access Solutions August 2001 - December 2002
Microstrategy Inc April 2001 - August 2001
CAIS Internet January 2000 - April 2001
Skills
Sales Management, Consultative Selling, Account Management, Sales, Management, Marketing Strategy, Team Management, Sales Process, Selling, Sales Operations, New Business Development, Salesforce.com, Leadership, CRM, Business Development, Solution Selling, Training, Cold Calling, Recruiting, Direct Sales, Networking, Managed Services, SaaS, Lead Generation, B2B, Channel Partners, Contract Negotiation, Sales Presentations, Customer Retention, Pricing, Telecommunications, Unified Communications, Cloud Computing, Enterprise Software, Key Account Management, Professional Services, Business Intelligence, Co-location, Wireless, Strategic Partnerships, Go-to-market Strategy, International Sales, VoIP, Mobile Devices, Software Industry, Team Leadership, Product Management, Customer Service, Strategy, Marketing
Education
Nichols College 1995 — 1999
BA, Business Management
Shaker High School
East Brunswick Independent Fire Company July 2014 - Present
Badran Tax and Accounting May 2011 - Present
First Investors June 2014 - August 2014
Wireless Advocates June 2011 - April 2012
Plus Computer Consulting February 2010 - May 2011
Skills
Positive Team Player, Highly motivated..., Administrative..., Organization &..., Microsoft Excel, Pressure, Honesty, Hard worker, Can work under pressure, Statistics, Financial Accounting, Information Systems..., Microsoft Office, Adobe Acrobat, QuickBooks, Operations Management, Microsoft Word, Leadership, Teamwork, PowerPoint
Education
Rutgers, The State University of New Jersey-New Brunswick 2011 — 2016
Bachelor’s Degree, Information Technology & Informatics and Labor Relations– Minor in Economics
East Brunswick High School 2008 — 2011
Proponent Federal Credit Union September 2014 - Present
JPMorgan Chase April 2012 - April 2014
PNC Financial Services January 2009 - April 2012
Wireless Advocates January 2007 - January 2009
RadioShack September 2005 - September 2007
Bob's Discount Furniture April 2007 - June 2007
Kohl's Department Stores October 2004 - August 2005
RGIS July 2002 - April 2005
Skills
Operations, sales consutancy, Strategic Planning, Key Account Management, sales targets, revenue gneration, Customer Relations, prospecting / networking, Negotiations & closing, Team Leadership, Performance Improvement, Training & Development, recruitment, complaint handling &..., creative, listening skills, verbal/written..., workload Prioritization, reports and..., time management, multitasking, problem solving, Recruiting, Sales, Time Management, Management, Customer Service, Banking, CRM, Customer Retention, Team Building, Sales Process, Sales Management, Loans, Microsoft Excel, Leadership, Microsoft Office
Education
Passaic County Community College 2001 — 2013
Associate of Arts (AA), Criminal justice
PASSAIC HIGH SCHOOL 1998 — 2001
HIGH SCHOOL DIPLOMA, College/University Preparatory and Advanced High School/Secondary Diploma Program
Douglas Elliman Real Estate January 2014 - Present
Sunrise Credit Services December 2009 - August 2012
Wireless Advocates September 2008 - December 2009
T&M Theatre Construction March 2008 - November 2008
Formula One Motorsports September 2007 - August 2008
Unlimited Hardwood Floors of NY February 2005 - August 2007
Skills
Sales, Collections, Debt Settlement, Consumer Debt, Customer Service, Customer Satisfaction, Construction, Flooring, Wireless, Negotiation, Leadership, Accounting, Finance, Call Centers, Project Planning, Sales Management, Management, Software Documentation, Training, Analysis, Account Reconciliation, Security, Customer Experience, Credit, Team Leadership, Customer Retention, Microsoft Excel, Data Entry, Outlook, Payments, Process Improvement, Time Management, Insurance, Cold Calling, Real Estate, Commercial Real Estate, Investment Properties, Sellers, Property Management, Real Estate Development, Investors, Leases
Education
Nassau Community College 2003 — 2005
Bachelor's Degree, Psychology
Division Avenue High School 2001 — 2003
HS Diploma, General Studies
John H. Glenn High School 1999 — 2001
General Studies
Saidman DesignLaw Group, LLC July 2013 - Present
McCabe Weisberg & Conway July 2012 - June 2013
MarketSource Inc August 2010 - August 2012
Wireless Advocates June 2009 - November 2009
Business and Technology Law Group June 2009 - August 2009
Skills
Training, Sales, Customer Experience, Customer Service, Retail, Merchandising, Time Management, Customer Satisfaction, Marketing, Document Review, Time Matters, LPS, Lenstar, Sales Management, Legal Billing, Visual Merchandising, PCLaw, Electronic Filing, Patent Applications, Patents, Drafting patent..., ProLaw, EFS, EPAS, APS, Legal Writing, Microsoft Office, Legal Research, Courts, Legal Documents, Legal Assistance
Education
University of Maryland University College 2010 — 2012
Bachelor of Science (B.S.), Legal Studies and Homeland Security (Minor)
Prince George's Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Paralegal Studies
Samsung Electronics America November 2014 - Present
BeMobile Verizon Wireless Premium Retailer January 2014 - October 2014
BeMobile Verizon Wireless Premium Retailer April 2013 - December 2013
Wireless Advocates October 2012 - March 2013
RadioShack August 2010 - August 2012
Wireless Concepts August 2009 - August 2010
RadioShack November 2004 - June 2009
McDonald's Corporation February 1999 - November 2004
Skills
Store Management, Sales, Wireless, Retail, Cellular Communications, Loss Prevention, Sales Process, Exceed Sales Goals, Merchandising, Inventory Management, Customer Satisfaction, Retail Sales, Visual Merchandising, Profit, Customer Service, Employee Training, Performance Management, Multi Unit, Human Resources, Organization, Management, Recruiting, Sales Operations
Education
North Dakota State College of Science 2002 — 2004
Associate of Science (AS), Business, Management, Marketing, and Related Support Services, 3.0
West Fargo High School 1998 — 2002
Diploma, General Studies, 3.5
Wireless Advocates May 2009 - Present
Living Spaces Furniture September 2013 - April 2014
Impact Images May 2007 - May 2009
Skills
Sales Process, Cold Calling, Channel, Customer Retention, Retail Sales, Retail, Selling Skills, Sales Presentations, Solution Selling, Customer Satisfaction, Multi-Unit Management, B2B, Employee Engagement, Employee Management, Performance Management, Personal Development, Interviews, Recruiting, Customer Experience, Customer Service, Leadership, Management, Coaching, Hiring, Sales, Time Management
Education
Riverside Community College
degree in progress, Business Administration and Management, General
Wireless Advocates November 2014 - Present
Wireless Advocates March 2014 - November 2014
Amazon September 2013 - December 2013
Seattle Textile Company July 2013 - September 2013
SGS - North America, Inc. January 2012 - May 2013
SGS - North America, Inc. December 2009 - May 2013
Flexo Craft Prints Inc. May 2008 - December 2009
TUBITAK Textile Research Center July 2005 - November 2007
Skills
Research, Supply Chain Management, Six Sigma, Continuous Improvement, Process Improvement, Operations Management, Project Management, Microsoft Excel, Business Strategy, Inventory Management, Analysis, Quality Control, Strategy, Supply Chain
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2010 — 2012
Master of Business Administration, Supply Chain Management
Ege University 2005 — 2007
Master of Science, Textile Engineering
Ege University 2001 — 2005
Bachelor of Science, Textile Engineering
Wireless Advocates SalesGo Wireless Inc.September 2012 - March 2013
GNC January 2012 - March 2012
Skills
Personal Training, Bodybuilding, Fitness Modeling, Acting, Mobile Devices, Sports Nutrition, Sports, Management, Promotions, Retail, Coaching, Social Networking, Sports Marketing, Sales, Fitness, Merchandising, Store Management
Education
University of Arizona 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Physical Education Teaching and Coaching
Pima Community College 2005 — 2008
Associate's degree
South Puget Sound Community College September 2013 - Present
Holly Starr Music January 2011 - December 2012
Wireless Advocates February 2009 - January 2011
Pierce Transit February 2008 - October 2008
Skills
Graphic Design, Logo Design, Web Design, Illustrator, InDesign, HTML 5, CSS 3, Adobe Dreamweaver, Advertising, Photoshop, Adobe Creative Suite, Graphics, Layout, Conceptual development..., Typography, PowerPoint, Marketing, Microsoft Office, WordPress, Publishing, Photography, Transact SQL, Database Design, Advanced skills in..., Music, JavaScript, Ability to understand..., Ability to communicate..., Ability to create new..., Applied research of..., Collaborate with..., Musical leadership and..., Proficient in Adobe..., Strong visual design..., producing and..., Communicate and pitch..., Excellent communication..., Proactive approach to..., Designing strongly...
Education
South Puget Sound Community College 2013 — 2014
Web Design Certificate of Proficiency, Web Design
Pacific Lutheran University 2004 — 2008
Bachelor Fine Arts, Design
Wireless Advocates November 2007 - Present
Car Toys November 2007 - Present
Corbis Corporation December 2005 - July 2007
Getty Images November 2000 - February 2005
IBM Global Learning 1999 - 2000
Catapult Software Training 1998 - 1999
Catapult Software Training 1996 - 1998
Catapult Software Training April 1994 - June 1996
Prudential Home Mortgage 1989 - 1994
McDonald's Corporation 1987 - 1989
Skills
Operations Management, Coaching, Leadership Development, Performance Management, Influencer Marketing, Organizational..., Leadership, Workshop Facilitation, Change Management, Team Leadership, Sales Operations, Sales, Training, Strategy, Executive Coaching, Management, Sales Management, Time Management, Customer Satisfaction, Program Management, Strategic Planning, Performance Improvement, Organizational..., Staff Development, Human Resources, Employee Engagement, Team Building, Instructional Design, Training Delivery, New Business Development, Customer Service, Cross-functional Team..., Employee Training, Talent Management, Employee Relations, Onboarding, Diplomacy, Negotiation
Education
Center for the Application of Psychological Type 2006 — 2006
Using Type in Coaching
University of Minnesota-Twin Cities 1978 — 1980
Political Science
Center for the Application of Psychological Type
Using Type with Managers and Leaders
Center for the Application of Psychological Type
FlexSell: Building Customer Relationships Using Type
University of Washington
Linking Training to Organizational Results
Association for Psychological Type
Myers-Briggs Qualification
New Ventures West
Coaching for Excellence
Barnes & Conti
Exercising Influence
NEI College of Technology
Certified Network Professional
North Hennepin Community College
Business Administration
PEMCO December 2014 - Present
Wireless Advocates September 2014 - December 2014
Banfield Pet Hospital August 2006 - November 2013
Banfield Pet Hospital February 2004 - August 2006
Banfield Pet Hospital October 2001 - February 2004
Skills
SQL, SSRS, Business Intelligence, Business Objects, Business Analysis, Tableau, Data Visualization, Visio, Data Analysis, SSIS, Crystal Reports, Microsoft Excel, Forecasting, PowerPoint, Reporting Design, Dashboards, Business Strategy, Microsoft SQL Server, PL/SQL, Information Systems..., Data Warehouse..., Creative Problem Solving, Strategy, Excel, Kaizen, Agile Methodologies, Logistics, Root Cause Analysis, Supply Chain Operations, Problem Anticipation, Japanese Management, Reverse Engineering, Research, SDLC, Data Warehousing, Process Improvement, Inventory Control, Program Management, Databases, Supply Chain, Access, Supply Chain Management, Requirements Gathering, ETL, Requirements Analysis, Analysis, Problem Solving
Education
University of Washington
Certificate, Data Science
Portland State University - School of Business
Bachelor of Science, Business Administration - Supply & Logistics Management and Information Systems, 3.87
Olympic Spine and Sports Therapy July 2012 - Present
Ballard Natural Gas Services September 2009 - March 2012
Altig International February 2009 - July 2009
Ballard Natural Gas Service August 2007 - December 2008
Wireless Advocates July 2006 - June 2007
CarDomain Network September 2005 - June 2006
Skills
Excel, Customer Service, Outlook, Microsoft Office, Word, Problem Solving, Administration, Event Planning, Accounting, Documentation
Education
Seattle Pacific University 2003 — 2005
Sociology
Frontpoint June 2015 - Present
WiGo Clinic April 2014 - June 2015
Simplexity September 2012 - March 2014
Simplexity November 2011 - September 2012
Flextronics May 2010 - August 2011
Wigo Wireless September 2007 - May 2010
Ullork Entertainment January 2008 - January 2010
Regal Entertainment Group January 2000 - March 2008
Wireless Advocates May 2007 - September 2007
Wireless Dimensions June 2004 - August 2004
Skills
Retail, Wireless, Customer Service, Telecommunications, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Android, Customer Satisfaction, Sales, Windows, Inventory Management, Sales Management, Social Media, Facebook, Mobile Devices, Teamwork, Mobile Technology
Education
Radford University 2002 — 2007
Music Business
Mosaic Sales Solutions November 2012 - Present
Wireless Advocates March 2012 - December 2012
Romano's Macaroni Grill April 2011 - April 2012
Kohl's Department Stores November 2011 - March 2012
GameStop May 2006 - January 2011
Circuit City 2005 - 2006
Skills
Store Management, Loss Prevention, Retail Management, Visual Merchandising, Stores, Outstanding Customer..., Cash Flow Management, Promotions, Product Marketing
Education
American Musical and Dramatic Academy 2005 — 2006
none, Muscial Theatre
North Shore Community College 2001 — 2003
Associates, Liberal Arts
Outreach Calling LLC January 2015 - Present
United Telecom - Verizon Wireless Premium Retailer September 2014 - December 2014
Wireless Advocates January 2014 - September 2014
Flashbanc October 2013 - November 2013
Everest Enterprises, LLC July 2013 - October 2013
New York Skyline Promotions May 2012 - March 2013
Melen, LLC January 2011 - March 2012
John Thomas Financial January 2010 - November 2011
Cablevision March 2009 - December 2009
20/20 companies January 2009 - March 2009
Skills
Social Media, Microsoft Office, Marketing, Public Relations, Microsoft Excel, Music Production, Blogging, SEO, Singing, Entertainment, Event Planning, Online Marketing, Social Networking, Sales, Public Speaking, Photoshop, Event Management, Customer Service, PowerPoint, Small Business, Strategic Planning, Leadership, New Business Development, Microsoft Word, Social Media Marketing, Outlook, Team Building, Online Advertising, Strategy, Product Marketing, Graphic Design, Product Development, Facebook, Nonprofits, Advertising, Direct Marketing, Cold Calling, Time Management, Selling, Retail
Education
John Thomas Boot Camp 2009 — 2010
series 7 & 63 financial securities licenses, Finance
Rutgers, The State University of New Jersey-New Brunswick 2006 — 2010
Bachelor's degree, Finance, General
Enterprise Rent-A-Car May 2007 - Present
Wireless Advocates February 2006 - April 2007
Best Buy November 2003 - February 2006
Skills
Customer Service, Customer Experience, Client Rapport, Integrity, Dependable Team Player, Reliable, Motivated self-starter, Networking, Management, Leadership, Wireless, Training, Profit, Customer Satisfaction, Account Management
Education
University of Florida 2001 — 2003
Bachelor's degree, Marketing
Santa Fe Community College 1999 — 2001
Associate's degree, General Studies
TMX Finance October 2013 - Present
Staples May 2013 - October 2013
Wireless Advocates August 2012 - February 2013
Go Wireless Inc. February 2012 - June 2012
Flextronics April 2010 - August 2011
A&TTWS Portables April 2009 - March 2010
Staying Connected November 2007 - November 2008
Simply Wireless November 2005 - November 2007
The Mobile Solution October 2004 - November 2005
Skills
Sales&Marketing, Ethical Decision Making, Superior Communications..., Multi-cultural team..., Customer-focused Service, Intuitiveness, Management, Recruiting, Inventory Control, Employee Training, Leadership, Team Building, Sales, Cellular Communications, Wireless, Smartphones, Wireless Broadband
Education
Northern Virginia Community College 1999 — 2001
Continuing education, Database Administration
Osbourn High School 1994 — 1998
Diploma
Bank January 2007 - Present
Wireless Advocates January 2005 - March 2007
Skills
Sales, Strategic Planning, Coaching, Team Building, Leadership Development, Customer Service, Team Leadership, Public Speaking, Account Management, Process Improvement, Leadership, Social Media, Negotiation, Business Planning, Sales Management, Budgets, Personal Development, Management, Program Management, Neuro Linguistics..., Business Development, CRM
Education
San Francisco State University, College of Business 1999 — 2001
Computer Information Systems, Business
Wells Fargo August 2014 - Present
Wells Fargo August 2014 - Present
Wireless Advocates July 2011 - December 2012
Gymboree February 2009 - July 2011
Anne Klein Outlets June 2007 - May 2009
Aldo shoes Outlet July 2006 - September 2007
Fallas Paredes Department Store April 2003 - June 2006
Style for less July 2001 - June 2003
Skills
Store Management, Driving Results, Loss Prevention, Store Operations, Visual Merchandising, New Store Openings, New Store Development, Merchandising, Shrinkage, Retail Sales, Associate Development, District Management, Retail, CPFR, Multi-unit, Big Box, Merchandise Planning, Inventory Control, Assortment, Inventory Management, Training, Hiring, Multi-Unit
Education
Palm Beach Atlantic University 2009 — 2012
Bachelor's degree, Organizational Leadership / Management, 3.25
AMERICAN INTERCONTINENTAL UNIVERSITY, FL 2006 — 2009
BACHELORS, DESING AND MARKETTING
ANA G. MENDEZ UNIVERSITY 2002 — 2006
Bachelors Degree, BUSSINES ADMINISTRATION, 3.00
Santa Fe Community College
Bachelor's degree, Finance and Financial Management Services
Wireless Advocates August 2012 - Present
Best Buy 2008 - 2012
Best Buy 2009 - 2010
Tualatin Hills Park & Recreation District 2008 - 2009
City of Beaverton 2008 - 2008
Old Navy Clothing Retail 2004 - 2007
Skills
Customer Service, Interpersonal..., Account Management, Sales Operations, Multitasking, Clerical Administration, Training, Technology & Database..., Inventory Management, Project Coordination, Writing, Financial Reporting, Troubleshooting/..., Independent & Sound..., Project Planning, Multiple Project..., Program Coordination, Event Planning, Meeting Planning, Meeting Scheduling, Vendor Relations, Contractor Liaison, Planning, Office Organizing, Problem Solving, Team Problem Solving, Database Administration
Education
Oregon State University
Christine Capone - Creative Studio January 2012 - Present
Scentsy, Inc. October 2012 - August 2014
OhMyWax! October 2012 - August 2014
Wireless Advocates 2004 - 2009
AT&T 2006 - 2008
Skills
Sales Management, Social Media, Fragrance, Team Leadership, Personal Development, Blogging, Friendly Personality, Cheerleading, Customer Service, Retail, Training, Leadership, Sales, Direct Sales, Social Networking, Marketing
Education
Remington College-Memphis Campus 2006 — 2007
Cosmetology
Lakewood High School 1984 — 1988
Diploma, General Studies
Paycation Travel August 2015 - Present
Valley National Bank May 2015 - Present
Rider University September 2013 - Present
Rider University September 2013 - Present
Port of call american Fushion & Sus May 2014 - August 2014
Wireless Advocates June 2013 - August 2013
Dos Cubanos May 2013 - August 2013
Vector Marketing June 2012 - August 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Marketing, Critical Thinking, Public Speaking, Accounting, Team Management, Time Management, Project Management, Teamwork, Sales, Customer Service, People Skills
Education
Rider University 2012 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Rider University
The Goodyear Tire & Rubber Company August 2014 - Present
The Goodyear Tire & Rubber Company July 2012 - July 2014
College Pro Movers January 2010 - July 2012
Wireless Advocates April 2011 - May 2012
Apple Inc. January 2008 - September 2010
Skills
Customer Satisfaction, Sales, Customer Service, Retail, Leadership, Merchandising, Sales Management, Marketing, Account Management, Management, Microsoft Office, Team Leadership, Social Networking, PowerPoint, Training, Time Management, Microsoft Excel, Event Planning, Social Media, Team Building, Sales Presentations, Microsoft Word, Outlook, Retail Sales, Inventory Management, Customer Retention, Sales Operations, SAP, CRM, Wholesale, Distribution Center...
Education
Oregon State University 2008 — 2012
Bachelor of Science (BS), Business Administration
Grainger September 2014 - Present
UMKC January 2013 - September 2014
Peak Marketing Inc May 2012 - January 2013
Special Events Photography 2009 - July 2011
Celsius Tannery November 2010 - April 2011
Wireless Advocates November 2009 - April 2010
Wireless Zone - Verizon Wireless Premium Retailer July 2009 - November 2009
Skills
Social Media Marketing, Email Marketing, Microsoft Office, Management, Direct Marketing, Digital Marketing, Integrated Marketing, Retail, B2B Marketing, Marketing Communications, Brand Management, Work Ethic, Time Management, Administrative Work, Customer Service, Administration, Public Speaking
Education
Rockhurst University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General, 3.0
Wireless Advocates July 2013 - Present
Macy's August 2010 - July 2014
Orchard Supply Hardware February 2006 - July 2013
Olmar supply Inc May 2010 - August 2010
Brands Inc October 2006 - May 2010
Skills
Customer Service, Retail, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Inventory Management, Merchandising, Sales, Visual Merchandising, Time Management, Social Media, Data Entry, Cashiering, Cash Handling Experience, Learning Quickly, Friendly Personality, Works well with people
Education
San Joaquin Delta College 2003 — 2014
Some college, Mechanical Engineering
Merrill F 1999 — 2003
General Studies, High school/ Diploma
West USA Realty July 2014 - Present
Cox Communications January 2013 - June 2014
Sprint November 2011 - December 2012
i-wireless LLC April 2007 - May 2011
Wireless Advocates April 2005 - April 2007
Circuit City October 2003 - April 2005
Skills
Account Management, Sales, CRM, Management, Training, Customer Service, Outlook, Merchandising, Wireless, Direct Sales, Sales Operations, Sales Management, Team Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Telecommunications, Customer Satisfaction, Solution Selling, Real Estate, Buyer Representation, Seller Representation, Real Estate Transactions, Real Estate Marketing
Education
Arizona Academy of Real Estate 2014 — 2015
Real Estate License, Real Estate
Phoenix College
Rio Salado College
Cox Communications May 2015 - Present
Old Dominion University August 2011 - July 2015
Wireless Advocates May 2014 - May 2015
Oceaneering May 2012 - August 2012
Sentara Healthcare June 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Java, HTML, Social Media, Teamwork, Public Speaking, Matlab
Education
Old Dominion University 2011 — 2015
Bachelor of Science (B.S.), Psychology
Family Resource Assoc., Inc. September 2014 - Present
In The Moment Photography October 2011 - Present
Face of Contentment Design October 2007 - Present
CPC Behavioral Healthcare August 2013 - October 2013
CPC Behavioral Healthcare December 2012 - August 2013
Collier Youth Services July 2012 - August 2012
Kidz University February 2012 - June 2012
Wireless Advocates March 2011 - May 2012
Convenient Educational Services December 2011 - April 2012
Info-line of Central Jersey June 2010 - October 2010
Skills
Digital Photography, creation of..., working with metal clay, Teacher Training, Behavior Management, Curriculum Creation, Art, Jewelry, Teaching, Special Education, Positive Behavior..., Classroom Assessment, Student-Centered..., Cooperative Learning, Manipulatives, Small Group Instruction, Thematic Units, Positive Discipline, Classroom Design, Multiple Intelligences, Faculty Training, Teacher Evaluation, Curriculum Design, Craft, Painting, Public Speaking, Handmade Jewelry, Jewelry Design, Tutoring, Classroom, Facebook, Adult Education, Teaching Adults, Program Development, Time Management, Newsletters, Nonprofits, Staff Development, Conflict Resolution, Blogging, Volunteer Management, Microsoft Word, Creative Writing, Event Planning, Photography, Curriculum Development, Social Networking, Leadership Development, Hebrew, Community Outreach
Education
New Jersey City University 1994 — 2000
MA, Administration and Supervision of Instruction in Urban Schools
Rutgers University-New Brunswick 1989 — 1993
BA, Psychology, Special Education, Hebrew
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1993
BA, Psychology
Intuit June 2015 - Present
AutoNation March 2015 - June 2015
Verizon Wireless September 2012 - March 2015
Wireless Advocates June 2006 - July 2012
Skills
Customer Service, Sales, Management, Direct Sales, Account Management, Recruiting, Sales Operations, Building Relationships, Customer Relations, Microsoft Office, Business Development, Sales Process, Talent Acquisition, Salesforce.com, Problem Solving, QuickBooks
Education
University of Arizona 2009 — 2012
Bachelor of Science (B.S.), Sociology
Pima Community College 2007 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Hanna Interpretation Services LLC November 2014 - Present
Wireless Advocates February 2013 - October 2014
RadioShack September 2012 - March 2013
Skills
Customer Service, Recruiting, Leadership, Sales, Time Management, Customer Retention, Conflict Resolution, Communication, Mediation, Teamwork, PowerPoint, Sociology, Sociology Theory, Customer Satisfaction, Sales Management, Retail Sales, Retail
Education
San Diego State University-California State University 2015 — 2017
Master of Public Administration (M.P.A.), Human Resources Management/Personnel Administration, General
San Diego State University-California State University 2012 — 2014
Bachelor of Arts (B.A.), Sociology
Università di Bologna
Conflict Management and Communication
Sacramento City College 2009 — 2012
Associate of Arts (A.A.), Sociology
Quest Diagnostics November 2013 - Present
Robert Wayne Footwear August 2010 - January 2015
Wireless Advocates July 2013 - November 2013
Skills
Customer Service, Sales, Troubleshooting, Customer Satisfaction, Leadership, Wireless, Analysis
Education
Northern Virginia Community College 2015 — 2019
Computer Science
Per Scholas 2015 — 2015
Technical Training, CompTIA A+
Freedom High School 2005 — 2009
High School
CROSSMARK January 2013 - Present
Massachusetts Health Connector September 2014 - June 2015
Premium Retail Services July 2013 - July 2014
Wireless Advocates October 2011 - June 2012
Staples Advantage 2011 - 2012
Staples Advantage 2011 - 2012
Office Team January 2011 - June 2011
Toys 'R' Us October 2010 - January 2011
Spherion Staffing January 2005 - January 2011
JC Penney November 2009 - January 2010
Skills
singing, sales, Entertainment, Customer Service, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Windows, Social Media, Event Management, Team Leadership, Data Entry, Customer Satisfaction, Sales, Training, Call Centers, Social Networking, Account Management
Education
North Shore Community College 1985 — 1990
A.S., Business Computer Programming
Wireless Advocates April 2013 - April 2015
University of Washington March 2012 - June 2013
BevIntel October 2011 - March 2012
CM Retail Management December 2009 - June 2011
Retail Business Development May 2009 - December 2009
RadioShack (SC Kiosk) September 2007 - May 2009
Sam's Club June 2005 - September 2007
Skills
Customer Service, Sales, Leadership, Data Analysis, Microsoft Excel, Teamwork, Retail, Time Management, Marketing, Sales Management, XLMiner, Mail Merge, Crystal Ball, SAS, Linear Regression, Demand Forecasting, Nonlinear Optimization, Linear Programming, Solver, Data Entry, Data Mining, Process Management, Organization, Lean Thinking, Inventory Management, Outlook, Microsoft Office, Microsoft Word, Management, Operations Management, Project Planning, Supply Chain Management, Access, Analysis
Education
University of Washington, Michael G. Foster School of Business 2011 — 2013
Bachelor of Business Administration (B.B.A.), Finance, Supply Chain and Operational Management
North Seattle Community College 2008 — 2010
Associate's degree, Business Administration, Management and Operations
Wireless Advocates May 2013 - Present
SmartSilk June 2012 - April 2013
Virgin Megastore Lebanon July 2008 - September 2008
Skills
Direct Sales, Customer Service, Mobile Technology, Wireless, Sales Management, Customer Satisfaction, Sales, Retail Sales, Sales Operations, Customer Retention, Account Management, Mobile Devices, Sales Process, Inventory Management, Solution Selling, Sales Presentations, Cold Calling, Customer Experience, Retail, B2B, Store Management, Team Building, Team Leadership, Leadership, Time Management, Visual Merchandising, Telecommunications, Training, Loss Prevention, Microsoft Word, Social Networking, Teamwork, P, Recruiting, Relationship Building, New Business Development, Mobile Communications, Product Marketing, Marketing Strategy, Pricing, Negotiation, Android, Product Development, Data Entry, Contract Negotiation, Business Development, Microsoft Office, Marketing Communications, PowerPoint, Management
Education
Portland Community College 2014 — 2016
Marketing and Advertisement, Marketing
Lebanese University 2010 — 2011
English Literature, English Language and Literature, General
Lebanese International University 2009 — 2010
Incomplete, Communication, Journalism, and Related Programs
Wireless Advocates April 2011 - Present
Sports Authority April 2010 - October 2013
Skills
Customer Service, Sales Management, Team Management, Sales Presentations, Customer Relations, Customer Retention, Cellular Communications, Mobile Technology, Information Technology, Team Leadership, Educational Leadership, Student Leadership, Project Management, Time Management, Sales
Education
San Francisco State University 2013 — 2015
Bachelor’s Degree, Business Administration and Management, Graduate
Datto, Inc. October 2015 - Present
Connecticut Computer Service, Inc. March 2012 - Present
5LINX Enterprises Inc. February 2013 - Present
Wireless Advocates October 2008 - March 2012
Staples June 2003 - September 2008
Skills
A+ Certified, Network+ Certified, Wireless Voice, Wireless, Customer Satisfaction, Sales Management, Customer Service, Retail, Kaseya, rms, ConnectWise, VMware, VMware ESX, Microsoft Excel, Microsoft Word, Outlook, vSphere, Microsoft Exchange, Windows Server, Windows 7, Windows Vista, Windows XP Pro, Remote Monitoring, Remote Desktop, Remote Control, Backup Exec, Microsoft SQL Server, SharePoint, Symantec Endpoint..., HP Server Hardware, HP Proliant, Patch Management, Security Management, Cisco Technologies, Cisco Routers, Active Directory, Networking, Mobile Devices, Technical Support, Windows XP, Security, Network, Disaster Recovery, Troubleshooting, Servers, Virtualization, Citrix, Network Security, Cloud Computing, VoIP
Education
Branford Hall Career Institute 2011 — 2011
Computer Network Management, Computer Networking Management, 3.9
Naugatuck Valley Community College 2004 — 2006
Automotive Engineering Technology/Technician
La Cumbre Animal Hospital March 2014 - September 2014
Wireless Advocates April 2013 - December 2013
Verizon Wireless August 2008 - September 2012
Bargain Network August 2002 - March 2008
Skills
Microsoft Word, Troubleshooting, Customer Service, Leadership, Sales, Research, Windows, PowerPoint, Photoshop, Outlook, Microsoft Excel, Microsoft Office, Management, Team Building, Training, CRM, Account Management, Strategic Planning, Sales Management, Customer Retention, Customer Satisfaction, Public Speaking, Social Media, Lead Generation, Time Management, Team Leadership, Sales Operations, Call Centers, Customer Experience, Salesforce.com, New Business Development, Social Networking
Education
Santa Barbara City College 2002 — 2004
English Language and Literature, General
Santa Barbara City College 2002 — 2004
Philosophy
Comcast Cable June 2015 - Present
Comcast Cable March 2014 - June 2015
Wireless Advocates August 2009 - March 2014
RadioShack November 2006 - August 2009
Thomason's Autogroup June 2008 - November 2008
Skills
Sales Operations, Sales, Customer Service, Sales Management, Direct Sales, Customer Experience, Cold Calling, Team Building, Training, Recruiting, Retail, Team Leadership, Coaching, Retail Sales, New Business Development, Wireless, Telecommunications, Hiring, Time Management, Sales Presentations, Inventory Management, Store Management, Mobile Devices, Staff Development, Interviews, Product Development, Negotiation, Teamwork, Quotas, Strategy
Education
Napa Valley 2007 — 2008
High School Diploma
Vintage High School 2004 — 2007
High School
Napa Valley College
Modus Group, LLC December 2011 - Present
OSCPT December 2010 - December 2011
Wireless Advocates June 2008 - May 2010
Pierce Promotions December 2007 - April 2008
Blue Casa Communications July 2007 - December 2007
Verizon Wireless June 2004 - December 2006
Bargain Network April 2003 - February 2004
Education
Orange Coast College 2010 — 2011
Film/Cinema/Video Studies
Santa Barbara City College 2001 — 2004
Music, Film
Intituto DePaolis (Argentina) 1995 — 2000
Bachelor in Civic Studies, Civic Studies
Spencer Gifts June 2015 - Present
Bell Tool Inc. June 2014 - May 2015
ARGUS corporation July 2013 - December 2013
Rock Tool & Machine May 2012 - March 2013
Engraving Connection August 2011 - July 2012
Wireless Advocates November 2010 - June 2011
Light Touch Windshield Repair June 2010 - November 2010
Fix-n-Chips March 2009 - November 2009
Skills
Packaging, Manufacturing, Customer Service, Teamwork, Sales, Graphic Design, Microsoft Office, Microsoft Excel, Project Management, HTML, AutoCAD, Troubleshooting, Operations Management, Management, Product Development
Education
Schoolcraft College 2008 — 2009
Associate's degree in Progress, Graphic Design
Schoolcraft College
Graphic Design
MarketSource Inc. June 2015 - Present
MarketSource Inc. December 2013 - June 2015
Wireless Advocates September 2009 - December 2013
Circuit City July 2000 - September 2007
Skills
Mobile Devices, Sales
Education
Saddleback College
Pursuing Pharm D and MBA
Strategic Marketing and Sponsorship April 2015 - Present
CIF Los Angeles City Section August 2013 - August 2014
DEI Worldwide November 2012 - August 2013
Major League Soccer / Soccer United Marketing February 2011 - July 2012
Sprint April 2010 - January 2011
Wireless Advocates September 2007 - November 2009
Callum Page Realty Group May 2006 - December 2007
Skills
Sports Marketing, Social Media Marketing, Marketing, Sponsorship, New Business Development, Hispanic Marketing, Event Marketing Strategy, Sales Management, Digital Marketing, Brand Development, Strategic Planning, Marketing Strategy, PowerPoint, Microsoft Excel, Relationship Marketing, Event Management, Market Research, Management, Sports Management, Event Planning, Online Marketing, Online Advertising, Brand Management, Entrepreneurship, Spanish translation, CRM, Leadership, Strategy, Strategic Partnerships, Microsoft Office, Public Speaking, Digital Media, Digital Strategy, Nonprofits, Product Markting, Business Development
Education
San Diego State University-California State University
BS
San Diego State University-California State University
MBA
Stay at Home Mom September 2014 - Present
SUPERCUTS July 2012 - Present
SUPERCUTS April 2014 - September 2014
Wireless Advocates 2011 - 2012
Skills
Retail, Customer Service, Inventory Management, Retail Sales, Customer Satisfaction, Store Management, Cosmetics, Telephone Skills, Loss Prevention, Makeup Artistry, Beauty Industry, Teamwork, POS, Employee Training, Team Leadership
Education
Penn Foster
GameStop September 2011 - March 2012
Wireless Advocates September 2010 - October 2011
Wireless Retailers March 2010 - September 2010
US Army September 2005 - September 2010
Quantico Tactical Supply September 2008 - May 2009
Game Crazy January 2001 - September 2008
Skills
Customer Service, Merchandising, Team Building, Inventory Management, Sales Management, Microsoft Office, Retail, Excel, Team Leadership, Customer Relations, Coaching, Problem Solving, Word, Scheduling, Hiring, Negotiation, Public Speaking, Troubleshooting, Windows, Supervisory Skills, Retail Management, Customer Satisfaction, Social Networking, Mentoring, Inventory Control, Loss Prevention, Store Management, Profit, Visual Merchandising, Multi-unit, Shrinkage, Recruiting, Employee Training, Income Statement, P&L, Time Management
Education
Olympic College 1994 — 1997
ATA, Criminal Justice
Bolsa Grande High School 1985 — 1988
Diploma, General Education
Santiago High School 1984 — 1985
N/A, General Education
La Quinta High School 1984 — 1984
N/A, General Education
Wireless Advocates August 2015 - Present
Precept Wine March 2015 - April 2015
CBIZ MHM (Tampa Bay) January 2014 - April 2014
Skills
Accounting, Bookkeeping, Financial Accounting, Microsoft Excel, Financial Reporting, Access, Microsoft Word, Teamwork, Customer Service, Leadership, General Ledger, Payroll, PowerPoint, Spreadsheets, Time Management, Data Entry, Outlook, Microsoft Office, GAAP, Internal Controls, Inventory Management, Tax Returns, Financial Statements, Investments, Team Organization
Education
University of South Florida - College of Business 2011 — 2014
Bachelor of Science (BS), Accounting
Santa Fe College 2009 — 2011
Associate of Arts (AA), Accounting
TPC Stonebrae April 2014 - Present
Half Moon Bay Golf Links + Mullins Bar & Grill February 2012 - Present
Nordstrom 2009 - 2014
JoynIn February 2012 - August 2012
Nordstrom May 2010 - January 2011
Nordstrom October 2009 - May 2010
Wireless Advocates January 2008 - January 2009
Skills
Retail Sales, Management, Customer Service, Talent Development, Outbound Calling, Administrative, Sales, Store Management, Retail, Merchandising, Inventory Management, Store Operations
Education
Santa Barbara City College
Associate's degree, Sociology
Wireless Advocates July 2012 - Present
Shoreline Management & Consulting Services, LLC May 2008 - Present
The Cellular Connection May 2011 - April 2012
Brightstar January 2010 - May 2011
T-Mobile September 2005 - May 2008
Visionworks of America January 2000 - September 2005
Barnes & Noble College September 1994 - January 2000
Skills
Telecommunications, Strategy, Business Strategy, Leadership, Team Leadership, Retail, Training, Sales, Budgets, Negotiation, Inventory Management, Wireless, Customer Experience, Financial Analysis, Mobile Devices, Sales Management, Product Management, Account Management, New Business Development, Vendor Management, Strategic Planning, Change Management, Customer Retention, Sales Operations, Performance Management, Management, Business Development, Direct Sales, Start-ups, B2B, P&L Management, Cross-functional Team..., Customer Satisfaction, Competitive Analysis, Strategic Partnerships, Sales Process, Product Marketing, CRM, Team Building, Forecasting, Selling, P&L, Salesforce.com, Coaching, Solution Selling, Business Planning
Education
San Jose State University
Power Home Remodeling Group July 2015 - Present
Wireless Advocates March 2013 - July 2015
Beat The Street Investment Marketing LLC. January 2009 - July 2015
Verizon Wireless August 2010 - March 2011
Skills
Marketing Strategy, Advertising, Social Media, Online Advertising, Social Media Marketing, Strategic Planning, Marketing, Marketing Communications, Public Relations, New Business Development, Email Marketing, Public Speaking, Penny Stocks, Market Awareness, stocks, trading, Day Trading, stock alerts, Stock Market, Sales Operations, Sales Management, Retail, Direct Sales, Team Leadership, Customer Service, Customer Retention, Sales, Account Management, Team Building, Customer Satisfaction, Sales Process, Store Management, Social Networking, Leadership, Training
Education
Raritan Valley Community College
Liberal Arts and Sciences/Liberal Studies
Wireless Advocates June 2008 - December 2009
Friedman's Jewelry October 2006 - February 2008
Zales September 1998 - October 2006
Skills
Loss Prevention, Profit, Store Management, Multi-unit, Visual Merchandising, Inventory Control, District Management, Merchandising, Retail, Sales Operations, Customer Satisfaction, Training, Management, Sales, Retail Sales, Coaching, Wholesale, Team Building, Driving Results, Inventory Management, Store Operations, Recruiting, POS, Customer Experience, Leadership, Income Statement, P&L Management, Customer Service, Forecasting, Accountability, Multi-Unit Management, New Store Openings, Time Management, Operations Management, CPFR, Performance Management, Hiring, Sales Management, Big Box, New Store Development, Associate Development, Customer Retention, Employee Training, Merchandise Planning, Planograms, Multi-unit Retail..., Multi-channel Retail, People Development, Succession Planning, P&L
Education
National American University 1999 — 2003
Business
Unemployed April 2015 - Present
Solar Bear November 2014 - April 2015
Wireless Advocates May 2014 - November 2014
Macy's November 2012 - January 2014
Pizza Girls March 2010 - July 2012
Florida Equal Justice Inc. November 2007 - January 2008
Skills
Bilingual-English/Spanis..., Sales, Retail, Always Punctual, Cashiering, Store Management, Retail Sales, Visual Merchandising, Customer Service
Education
Palm Beach State College 2008 — 2015
Associate's Degree, Graphic Design
Palm Beach Central H.s 2004 — 2008
High School, Culinary Arts/Chef Training
Target Mobile December 2011 - Present
Wireless Advocates August 2011 - December 2011
Carrington College California, San Leandro September 2010 - September 2011
Everest College July 2009 - December 2010
Liberty Benefits February 2007 - April 2010
Cellular World 2008 - 2009
Safeway Inc. July 1999 - August 2006
Skills
Conflict Management, Employee Benefits, Employee Training, Leadership Development, Training, Healthcare, Performance Management, Interviews, Talent Acquisition, Retail, Mobile Devices, Staff Development, Policy, Human Resources
Education
University of San Francisco 1994 — 1996
MBA, Business Administration
San Francisco State University 1991 — 1994
MA, Ethnic Studies
University of San Francisco 1987 — 1989
BA, Sociology
Wireless Advocates October 2011 - Present
Mike's Hard Lemonade December 2010 - October 2011
Wireless Advocates September 2004 - December 2010
Skills
Accounts Receivable, Strategic Financial..., Financial Analysis, Cross-functional Team..., Microsoft Excel, Analysis, Variance Analysis, PowerPoint, Financial Reporting, Access, Business Analysis, Forecasting, Sarbanes-Oxley Act, Data Analysis, Team Building, Finance, Pricing, Competitive Analysis, Project Management, Budgets, Accounting, Merchandising, Strategic Planning, Sales Operations, Business Strategy, Management, Leadership, Microsoft Office, Auditing, Process Improvement, Customer Service, Analytics, Salesforce.com, Outlook, Corporate Finance, Customer Retention, Product Management, Start-ups, Financial Modeling, Cash Flow, Inventory Management, Accounts Payable, Team Leadership, Sales, Internal Controls, Training, Cost Accounting, General Ledger, Business Planning, Account Reconciliation
Education
University of Washington 2002 — 2002
Pacific University 1998 — 2001
Bachelor's degree, Finance / Management
Adobe February 2014 - Present
Wireless Advocates April 2008 - February 2014
Wireless Advocates 2008 - 2008
Red Dot Wireless 2006 - 2008
Alert Cellular 2004 - 2006
Skills
Wireless, Direct Sales, Sales Operations, Sales Management, Cold Calling, Account Management, Sales Process, Sales, Customer Retention, Retail, Channel, Selling Skills, Multi-Unit Management, Mobile Devices, Solution Selling, Cellular Communications, Telecommunications, Merchandising, Mobile Technology, B2B, Customer Experience, Sales Presentations, Management, Customer Satisfaction, Leadership
Education
Weber State University 2011 — 2015
Bachelor's degree, Technical Sales
Salt Lake Community College 2000 — 2010
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
My Wireless July 2015 - Present
Wireless Advocates October 2005 - July 2015
GSM Wireless January 1999 - September 2005
Skills
Multi-Unit Management, Sales Operations, Profit, District Management, Sales Management, Retail
Education
San Diego State University-California State University 1995 — 2000
Wireless Advocates January 2013 - Present
Wireless Advocates October 2012 - December 2012
Wireless Advocates May 2012 - September 2012
Wireless Advocates June 2011 - April 2012
Comcast March 2011 - May 2011
Magnolia Audio Video \ Best Buy November 2007 - April 2009
Magnolia Audio Video April 2005 - October 2007
Magnolia Audio Video July 2004 - March 2005
Magnolia Audio Video October 2000 - July 2004
Magnolia Audio Video August 1999 - September 2000
Skills
Merchandising, Market Planning, Inventory Management, Forecasting, Promotions, Team Building, Marketing, Customer Satisfaction, Pricing, Project Planning, P&L Management, Project Management, Purchasing, Strategic Planning, E-commerce, Customer Service, Product Marketing, Customer Retention, Sales, Analysis, Sales Management, Retail, Strategy, Sales Operations, Product Development, Consumer Electronics, Income Statement, Training, Customer Experience, Advertising, Management, Teamwork, Team Leadership, Competitive Analysis, Trade Shows, Store Management, Negotiation, Profit, Product Management, Account Management, Vendor Relationships, Visual Merchandising, B2B, Direct Sales, P&L
Education
Pacific Lutheran University - School of Business 1991 — 1993
Bachelors of Business Administration, Concentration: International Business and Human Resources
Cottey College 1988 — 1990
Associate of Arts
Exchange Student 1987 — 1987
Exchange Student
South Puget Sound Community College
PMI Approved Project Managment Certificate
Toshiba Business Solutions May 2013 - Present
Retail Business Development January 2012 - May 2013
The Retail Outsource September 2010 - October 2012
The Mobile Solution September 2007 - May 2009
Radio Shack 2008 - 2009
Wireless Advocates 2005 - 2007
Skills
Sales Operations, Sales Management, Management, Brand Development, Sales, Retail, Customer Satisfaction, Sales Process, Wireless, Account Management, Direct Sales, New Business Development, Customer Retention, Team Building
Education
Schoolcraft College 2000 — 2002
Canton Highschool
State of Colorado Department of Transportation May 2010 - Present
Lextron, Inc. August 2009 - May 2010
Mirabella September 2008 - August 2009
Wireless Advocates 2007 - 2008
Seattle Pacific University 2002 - 2007
Thornton Recreation Center December 1998 - September 2002
Skills
Employee Relations, Benefits, Legal Compliance, Job Analysis, Performance Management, Investigations, Workforce Planning, Progressive Discipline, Recruitment/Retention, Training & Development, Employee Training, Employee Benefits, Onboarding, Recruiting
Education
Villanova University 2011 — 2011
Master Certification, Human Resources Management
Seattle Pacific University - School of Business and Economics 2007 — 2008
MBA, Human Resources Management
Seattle Pacific University - School of Business and Economics 2002 — 2006
BA, Business Management
Horizon High School 1998 — 2002
High School Diploma, General Education
MarketSource HP July 2012 - Present
Wireless Advocates April 2011 - July 2012
Wireless Advocates April 2011 - July 2012
TopHills Realty Partners May 2009 - July 2011
TopHills Realty Partners May 2009 - July 2011
Arrow Electronics February 2008 - October 2008
Arrow Electronics February 2008 - October 2008
Mattress Discounters October 2004 - November 2007
Dollar Rent a Car May 2003 - April 2004
U-Save Auto & Truck Rental January 2001 - January 2003
Skills
Computer Hardware, Account Management, Solution Selling, Key Account Management, Sun, Channel, Inventory Management, Customer Service, Positive Personality, Sales, Management, Direct Sales, Merchandising, Sales Operations, Retail, Cold Calling, Customer Retention, Selling, Sales Process, Sales Management, Sales Presentations, Start-ups, Negotiation, New Business Development, Forecasting, Pricing, Marketing
Education
Northeastern University
Coursework, Business Communications; Business
Texas A&M University-Corpus Christi
Business Administration and Management, General
Wireless Advocates April 2015 - Present
Flying Ears Graphics July 2012 - Present
Wireless Advocates September 2014 - April 2015
Washington Society of CPAs September 2005 - July 2012
Winkle Webbings 2006 - 2009
University of Washington Medical Center June 2004 - September 2005
Lutheran Campus Ministry (ELCA) August 1995 - June 1999
Skills
Web Design, Print Marketing, Web Development, Social Media Marketing, e-marketing, Public Speaking, Teaching, Graphic Design, Editing, Brand Development, Corporate Communications, ColdFusion, SQL, PHP, MySQL, Adobe Creative Suite, PC, Mac, Volunteer Coordination, Non-profit..., Social Media, Strategic Planning, Supervising, Web Marketing, Non-profits, Project Management, Small Business, Volunteer Management, Marketing, Management, Website Content..., HTML, CSS3, IIS, Relational Databases, MS Office, Web Analytics, Web Content Management, Community Outreach, Drupal, Adobe Illustrator, Email Marketing, Illustrator, Nonprofits, Online Marketing
Education
Seattle Pacific University
B.A., Communication, Music
Wartburg Theological Seminary
M.Div., Theology, Preaching, Counseling, Liturgical and Biblical Studies
The Boeing Company January 2011 - Present
Wireless Advocates November 2010 - December 2010
Travis industries (Self Employed) June 2010 - October 2010
Cardiac Science (LG Consulting) August 2009 - March 2010
AT&T Wireless (Comforce Technical Services) June 2004 - December 2008
Dental Data & Analysis Center Inc May 2004 - May 2004
aQuantive, Inc. (Apex Systems) April 2004 - April 2004
Microscan Systems (Robert Half Technical) March 2004 - March 2004
AT&T Wireless (Yoh Corporation) October 2003 - November 2003
Washington Dental Service (Analysts International) October 2002 - January 2003
Skills
Microsoft SQL Server, VBA, Microsoft Excel, Excel Dashboards, T-SQL Stored Procedures, Database Design, Database Administration, Visual Studio, C#, VB.NET, VBScript, Batch Programming, Web Development, Access, Windows 7, Windows XP Pro, IIS, HTML, DHTML, Dynamic SQL, Aerospace Manufacturing, Automated Processes, Reporting & Analysis, .NET, Analysis, ETL, SQL, Software Documentation, Visual Basic, XML
Education
North Seattle College 1992 — 1996
AAS, Computer Information Systems - Programming
Wireless Advocates March 2008 - Present
Education
Portland State University - School of Business 2009 — 2011
Business Adminstration, Management, Accounting, Finance
Wireless Advocates January 2015 - Present
Wireless Advocates June 2014 - August 2014
SEIU Healthcare NW Training Partnership March 2012 - April 2013
SEIU Healthcare NW Training Partnership December 2011 - February 2012
Microsoft January 2011 - July 2011
MS WWIC 2010 - 2011
Microsoft 2010 - 2010
Microsoft December 2007 - December 2008
Microsoft 2006 - 2007
Washington Army National Guard 1980 - 2000
Skills
Microsoft SQL Server, SharePoint, SQL, Leadership, Visio, SDLC, Management, Software Development, Databases, Business Intelligence, C#, Requirements Analysis, Software Project..., .NET, ASP.NET, Business Analysis, Oracle, Testing, Program Management, XML, Agile Methodologies, Web Services, Software Documentation, Change Management, Programming, Quality Assurance, T-SQL, Vendor Management, CRM, SaaS, Enterprise Software, Scrum, Visual Basic, Integration, Business Process, MS Project, Security, Software Design, Linux, Technical Support, Access, IT Management, Microsoft Technologies, Windows, Disaster Recovery, Troubleshooting, Team Building, Team Leadership, Team Management, Cross-functional Team...
Education
Bates Technical College 2003 — 2006
AST, DB Management & Development, 3.90
North Seattle College 1988 — 1989
Computer Science
Centralia High School, Grade School in Tucson...
Konica Minolta Business Solutions U.S.A., Inc. May 2014 - Present
Konica Minolta Business Solutions U.S.A., Inc. June 2012 - May 2014
Wireless Advocates March 2010 - June 2012
The Mobile Solution March 2008 - August 2008
QT Talk February 2008 - April 2008
Skills
Document Management, Account Management, Enterprise Software, Solution Selling, Software Installation, Customer Satisfaction, Customer Support, Sales Process, Selling, Customer Service, Troubleshooting, Sales Operations, Customer Retention, Training, Sales, CRM, New Business Development, Direct Sales, Managed Print Services, Sales Presentations, Sales Management, Professional Services, Leadership, SaaS
Education
Colton High School 2005 — 2007
Riverside City College
TIAA-CREF May 2014 - Present
TIAA-CREF May 2011 - May 2014
Wireless Advocates October 2004 - April 2011
HSBC July 2006 - April 2009
Crenshaw's Vending February 1993 - August 2001
Skills
Sales, Customer Retention, Cold Calling, Sales Management, Account Management, Marketing, Banking, Direct Sales, Call Center, Sales Presentations, Sales Process, Series 6, Financial Analysis, Business Development, Recruiting, Call Centers, Customer Service, Marketing Strategy
Education
Regis University 2009 — 2010
Master of Business Administration, Marketing
University of Wyoming 2001 — 2003
Bachelor of Science, Business Administration
T-Mobile May 2014 - Present
Wireless Advocates July 2013 - May 2014
Wireless Advocates November 2011 - July 2013
Wireless Advocates September 2010 - November 2011
Bellevue Club September 2003 - September 2010
Northwest University August 2009 - May 2010
Monterey Gourmet Foods, Inc June 2009 - August 2009
Skills
Inventory Management, Customer Service, Microsoft Excel, Forecasting, Microsoft Office, PowerPoint, Outlook, Accounting, Time Management, Microsoft Word, Leadership, Management, Teamwork, Training, Accounts Receivable, Inventory Control, Coaching, Account Reconciliation, Team Building, Process Improvement, Team Leadership, Operations Management, Data Analysis, Invoicing, Variance Analysis, Logistics, Performance Management, Auditing, Recruiting, Payroll, Finance, Financial Reporting, Hiring, Journal Entries, Team Management
Education
University of Washington 2013 — 2013
Northwest University 2007 — 2010
Bachelor of Science, Accounting & Finance
Global Necessities Group March 1998 - Present
North American Power 2014 - 2014
Just Energy LLC April 2008 - September 2013
Wireless Advocates July 2005 - March 2008
R/C Support Group September 2002 - June 2005
Hobby Stores Distributing May 1996 - September 2002
Skills
Energy, Strategic Planning, Entrepreneurship, Project Management, Public Speaking, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Renewable Energy, Operations Management, Strategic Partnerships, Production Managment, Project Planning, Management, Team Leadership, Contract Negotiation, Business Strategy, Event Management, Cross-functional Team..., Sustainability, Team Building, Process Scheduler, Fundraising, Social Entrepreneurship, Creative Problem Solving, Digital Media, New Business Development, Supply Chain Management, Marketing, Sales, Sales Management, Marketing Strategy, Social Networking, Social Media Marketing, Strategy, Account Management, Leadership
Education
Schenectady County Community College 1993 — 1995
Associates Degree, Liberal Arts
Wireless Advocates June 2011 - Present
Wendy's Restaurant January 2005 - Present
Prudential Insurance June 2010 - August 2011
Skills
Cricket, computer, MS Office Suite, MS-DOS, Microsoft Office
Education
Penn State University 2008 — 2012
B.S Business Administration, Marketing & Management Option, Marketing & Management
National Park Service April 2015 - Present
Wireless Advocates April 2014 - April 2015
Grunge City Crossfit and Home Yoga 2014 - 2015
Washington State Archives 2014 - 2015
Student Conservation Association 2013 - 2014
Storaket Architectural Studio 2013 - 2013
Shoonch Yoga 2013 - 2013
Associated Recreation Council of Seattle 2013 - 2013
National Park Service October 2010 - October 2012
Student Conservation Association 2009 - 2010
Skills
Youth Development, Community Outreach, Training, Volunteer Management, Fundraising, Program Development, Amrit Yoga, Amrit Yoga Nidra, Stress Management, Landscape Design, Conflict Resolution, Environmental Education, Museum Education, Curriculum Development, Historical..., Program Management, Positive Can-do Attitude, Staff Development, Grant Writing, Leadership, Research, SketchUp, Nonprofits, Curriculum Design
Education
Wheaton College (MA) 2006 — 2010
Bachelor of Arts, Double Major: Anthropology & Independent: Environmental Studies
School for International Training 2009 — 2009
Wireless Advocates July 2013 - Present
Michaels Arts and Crafts November 2012 - Present
RadioShack September 1983 - March 2010
RadioShack September 2008 - November 2008
Skills
Merchandising, Inventory Control, Hiring, Loss Prevention, Visual Merchandising, Retail, Performance Management, Retail Management, Profitability, Profit, Stores, Store Management, P&L Management, Selling, Sales, Leadership, Operations Management, Training, Store Operations, Management, Customer Experience, Team Leadership, Marketing, Retail Sales
Education
San Jose State University 1973 — 1975
Bachelor of Arts (B.A.), Art, History, economics
Modesto Community College
AA Liberal Arts, Art and History, 3.75
Wireless Advocates August 2011 - Present
Cameron Mills Market Research July 2007 - December 2010
Education
Northern Virginia Community College 2008 — 2011
Wireless Advocates October 2014 - Present
Sprint June 2014 - September 2014
Walgreens April 2010 - April 2014
Dianon Systems June 2012 - October 2012
University of Oklahoma August 2009 - May 2010
Walgreens November 2007 - April 2010
Walgreens January 2005 - November 2007
Skills
Loss Prevention, Store Management, Inventory Control, Inventory Management, Cashiering, Merchandising, Shrinkage, Visual Merchandising, Planograms, Retail, Cash Register, Typing, Problem Solving, Data Entry, Telephone Skills, Store Operations, Retail Sales, Teamwork
Education
Rose State College 2013 — 2017
Associate's degree, Cybersecurity
University of Oklahoma 2007 — 2011
Bachelor of Arts (BA), Psychology, 3.58
Del City High School 2004 — 2007
High School Diplooma, 4.0
Wireless Advocates July 2014 - Present
LA Fitness December 2011 - June 2012
Bally Total Fitness October 2011 - December 2011
Skills
Customer Service, Sales, Customer Satisfaction, Coaching, Leadership, Direct Sales, Retail
Education
Orange Coast College 2011 — 2016
Associate's Degree, Astrophysics & Aerospace Engineering
Segerstrom Fundamental High School
High School Diploma
Chris Grettum State Farm Agency February 2014 - Present
Wireless Advocates May 2013 - February 2014
Best Buy September 2009 - May 2013
Skills
Customer Service, Sales, Teamwork, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, English, Windows, Budgets, Negotiation, Public Speaking, Strategic Planning, Insurance
Education
Pasadena City College
MC Squared, Inc May 2012 - Present
Michels Corporation May 2011 - August 2011
Wireless Advocates December 2010 - May 2011
Vector Marketing June 2009 - September 2010
Simpson Door Plant June 2009 - August 2009
Skills
Communication, Superior Work Ethic, Teamwork, Initiative and problem..., Computer Proficiency, Microsoft Office, Microsoft Project, AutoCAD, RISA, SAP 2000, Team Leadership, Organization, Timber Structures, Reinforced Concrete, Water Resources, Soil Mechanics, Construction Cost..., Civil Engineering, MS Project, Revit, SAP2000, Surveying, Structural Engineering, Concrete
Education
Saint Martin's University 2009 — 2013
Bachelor of Science (B.S.), Civil Engineering
Saint Martin's University 2009 — 2013
Bachelor of Science in Civil Engineering, Structural Engineering
T-Mobile April 2008 - June 2012
Wireless Advocates June 2006 - January 2008
The Mobile Solution July 2005 - June 2006
Radio Shack November 2004 - July 2005
Skills
Sales, Customer Service, Coaching, Business Planning, Profit, Customer Satisfaction, Sales Management, Account Management, Wireless, Direct Sales, Cellular Communications, Retail, Merchandising, Sales Operations, Customer Retention, Inventory Management, Solution Selling, Selling Skills, Sales Presentations, Business Development, Training, Team Building, B2B, Customer Experience, Management, Team Leadership, Negotiation, Recruiting, Team Management
Education
The University of Texas at Arlington 2009 — 2011
Bachelor's degree, Communications and Public Relations
Richland College 2006 — 2009
Associate Degree, Communications and Public Relations
South Garland High School
Hickory Farms, Inc. August 2012 - January 2014
Wireless Advocates May 2011 - August 2012
Verizon Wireless Premium Retailer TCC April 2010 - May 2011
DrJays.com January 2007 - February 2009
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Northern Virginia Community College 2010 — 2012
Associate's degree, Business/Commerce, General
G4G Marketing March 2014 - Present
Verizon Wireless April 2013 - March 2014
Wireless Advocates September 2011 - March 2013
Skills
Sales, Customer Service, Training, Management, Sales Management, Leadership, Microsoft Word, Microsoft Excel
Education
University of utah 2009 — 2011
Bachelor's degree, Psychology
Salt Lake Community College 2007 — 2009
Associate of Science (A.S.), General Studies, 3.92
Wireless Advocates May 2014 - Present
Skills
Microsoft Office, Public Speaking, Customer Service
Education
Old Dominion University 2011 — 2015
Pinnacle Wireless, LLC May 2013 - Present
Staples July 2012 - May 2013
Wireless Advocates March 2012 - July 2012
Skills
Mobile Communications, Consumer Electronics, Mobile Electronics, Customer Service, Marketing Communications, Computers, Electricity, Electronics, Word Processing, Mobile Devices, Sales, Salesforce.com, Customer Satisfaction, Customer Retention, Customer Engagement, Customer Support
Education
Pierce College 2009 — 2011
Business Administration and Management, General
USC 2009 — 2011
AFROTC
At&T Product center May 2013 - Present
STAPLES August 2012 - August 2013
Excell mobile January 2013 - May 2013
Wireless Advocates September 2011 - August 2012
Skills
Customer Service, Sales, Technical Support, Microsoft Office, Microsoft Excel, Microsoft Word, Budget Monitoring, Money Management, Bilingual-English/Spanis..., Small Business, Salesforce.com
Education
Passaic County Community College 2011 — 2013
Clinical Psychology, 3.0
Wireless Advocates October 2010 - Present
Hill International, Inc. October 2009 - July 2010
Cole & Weber March 2008 - May 2009
Cray Inc. August 2006 - November 2007
Cutter & Buck November 2005 - June 2006
Sound Transit November 2004 - June 2005
Sysco November 2000 - July 2004
Skills
Employee Relations, Human Resources, Benefits Administration, Employee Benefits, Recruiting, ADP Payroll, Onboarding, New Hire Orientations, New Hire Processes, New Hire Paperwork, Customer Service
Education
Seattle Vocational Institute 1993 — 1994
Certificate, Business Computer Applications
Seattle Central College 1990 — 1992
Business Administration and Management, General
Garfield High School 1989 — 1990
Diploma, 12th
RBD Retail Business Development May 2013 - Present
Lenscrafters February 2010 - April 2013
Wireless Advocates November 2007 - January 2010
Skills
Profit, Store Management, Merchandising, Retail, P&L, Multi-unit, Inventory Management, P&L Management, Sales Operations, Retail Sales, Sales Management, Customer Satisfaction, Coaching, Business Development, Leadership Development, Problem Solving, Communication, Training, Marketing, Advertising, Multi-Unit
Education
Queens College 1997 — 1998
Business, Management, Marketing, and Related Support Services
Queensborough Community College 1994 — 1997
Associate's degree, Business Administration and Management, General
CDW July 2015 - Present
Verizon Wireless August 2012 - January 2015
AT&T March 2012 - August 2012
Wireless Advocates September 2011 - March 2012
Walmart May 2010 - June 2011
Skills
Retail Sales, Customer Service, Technical Support, Sales, Management, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Entrepreneurship, Call Centers, Sales Process, Wireless, Telecommunications, Mobile Devices, Solution Selling, Cellular Communications, B2B, Salesforce.com, Retail, Sales Management, Team Leadership, M2M, Networking, Quotas, Sales Presentations, CRM, Product Marketing, Time Management, Merchandising, Inventory Management, Vendor Management, Employee Training, Mobile Technology, VoIP, P, New Business Development, Lead Generation, Pricing, Business, 4G, Telephony, Strategy, Marketing, Team Building, Competitive Analysis, Business Development, Managed Services, Building Relationships
Education
Eastern Michigan University 2013 — 2015
Bachelor of Business Administration (BBA), Computer Information Systems, 3.65
Schoolcraft College 2012 — 2013
Associate's degree, Business Administration and Management, General
Schoolcraft College 2010 — 2012
Associate's degree, Marketing/Marketing Management, 3.8
Salem High School 2003 — 2007
High School Diploma
NCSA Athletic Recruiting June 2015 - Present
Chicago Public Schools (Whitney Young Magnet High School) August 2012 - Present
State Farm December 2014 - May 2015
DICK'S Sporting Goods October 2014 - December 2014
DICK'S Sporting Goods July 2014 - October 2014
Chicago Transit Authority September 2006 - April 2010
Wireless Advocates July 2005 - August 2006
American Merchandise Group January 2004 - June 2004
U.S. Cellular October 2002 - June 2003
RadioShack January 2001 - October 2002
Skills
Customer Retention, Coaching, Sales, Customer Service, Project Planning, Retail, Payroll, Quality Assurance, Inventory Control, Public Speaking, Testing, Selling, Warehousing, Asset Management, Customer Acquisition, Insurance, Property & Casualty..., Life Insurance, Health Insurance, Leadership, Inventory Management, Microsoft Excel, Microsoft Office, Microsoft Word, Social Networking, Team Building, Team Leadership
Education
Northeastern Illinois University
Bachelor of Arts (B.A.), Justice Studies