Wireless Advocates
Industry: Company
DescriptionFounded: 2004 Parent organization: Cartoys
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Wireless Advocates Employees
Wireless Advocates June 2015 - Present
King Electric November 2014 - June 2015
Griffith Industries, Inc. January 2014 - November 2014
Holland America Princess Cruises November 2012 - October 2013
Zones Inc March 2012 - November 2012
United Stationers July 2010 - February 2012
ICT Group January 2007 - March 2010
Skills
Strategic Communications, Customer Service, Contractors, Consulting, Marketing Communications, Financial Accounting, Access, Microsoft Excel, Microsoft Word, SAP ERP, Oracle Applications, Adobe Acrobat, Adobe Creative Suite, Symantec Endpoint..., Symantec Antivirus, Operating Systems, System Administration, Compliance, Industrial Safety, Account Reconciliation, Databases, Data Entry, Data Warehousing, Warehouse Management, Supply Chain Management, Project Management, Account Management, Case Managment, Case Management Services, Social Media, Microsoft Exchange, Internal Communications, Invoicing, Internal Audit, Inspection, Inventory Control, Internet, Hospitality Management, OSHA, Job Coaching, Office Administration, Database Administration, Administrative..., Public Administration, Benefits Administration, Graphics, Tourism, Troubleshooting, Cold Calling
Education
Eastern Washington University at Bellevue College 2007 — 2013
Bachelor of Arts (BA), Interdisciplinary Studies with an emphasis on behavioral science
Eastern Washington University 2003 — 2013
Bachelor of Arts (BA), Interdisciplinary Studies with an emphasis in behavioral science
MarketSource Inc. February 2014 - Present
Wireless Advocates June 2008 - November 2012
Skills
Sales Growth, Customer Service, Sales Operations, Schedules, Customer Satisfaction, Prospecting Skills, Management, Selling, Sales Management, Account Management, Sales Process, Retail, Solution Selling, Wireless, Customer Experience, Team Leadership, Team Building, Customer Retention, Direct Sales, Marketing, Sales, Mobile Devices, New Business Development, Time Management, Retail Sales, Telecommunications, Inventory Management, Social Networking, Coaching
Education
Diablo Valley College 2004 — 2005
Fresenius Medical Care September 2015 - Present
Wireless Advocates May 2014 - Present
Eagle Investment Systems July 2014 - December 2014
DSW April 2010 - March 2014
Advanced Resources Marketing July 2013 - December 2013
Sanofi-Aventis July 2012 - December 2012
Curry Student Center September 2011 - July 2012
Best Buy August 2009 - April 2010
Hip Zepi USA March 2008 - July 2009
Skills
Marketing, Digital Marketing, Facebook, PowerPoint, Online Advertising, Marketing Research, Social Media, Microsoft Excel, Merchandising, Brand Development, Training, Team Leadership, Customer Service, Social Media Marketing, Leadership, Management, Entrepreneurship, Telephone Skills, Persuasion Skills, Brand Management, Access, Public Relations, Project Management, Sales & Marketing..., Product Promotion, Retail Sales, Customer Support, Strategic Sales Plans, Gorilla Marketing, Website Promotion, Microsoft Office, Attention To Detail, Categorization, Value Selling, Solution Selling, Direct Marketing, Online Research, Sales Force Development, Microsoft Word, Sales, Event Planning, Social Networking, Public Speaking, Marketing Strategy
Education
Northeastern University 2010 — 2015
Bachelor of Science (B.S.), Business Administration, Marketing and Entrepreneurship, 3.0
Grenoble Graduate School of Business
Bachelor of Science (B.S.)
Another Course to College 2005 — 2010
High School Diploma, N/A
Tampa Bay Rays October 2015 - Present
Tampa Bay Rays February 2015 - October 2015
New Balance May 2013 - August 2014
Vermont Lake Monsters June 2011 - August 2014
Tallahassee Community College December 2013 - May 2014
Wireless Advocates November 2013 - May 2014
Under Armour June 2012 - September 2012
Skills
Customer Service, Sales, Sports Management, Sports, Guest Relations, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Presentation Skills, Customer Relations, Social Networking, PowerPoint, Archtics Ticketing..., Box office, Ticketmaster HOST
Education
Florida State University 2011 — 2015
Bachelor's degree, Sport Management, Business Minor, 4.0 in major, 3.85 overall
2020 Samsung March 2014 - Present
Target Mobile October 2012 - January 2015
Wireless Advocates July 2010 - March 2012
RadioShack March 2008 - July 2010
METAL SURFACES, INC. 2006 - 2008
Skills
Sales, Sales Management, Retail, Merchandising, Customer Service, Wireless, Customer Satisfaction, Inventory Management, Loss Prevention, Retail Sales, Account Management, Direct Sales, Sales Operations, Customer Retention, Multi-Unit Management, Store Management, Cold Calling, Sales Process, Profit, Marketing
Education
East Los Angeles College 2008 — 2011
in progress, Computer Science
huntington park high school 1995 — 1998
GED
Wyvern Interactive, LLC June 2014 - Present
Mason Game and Technology Academy June 2013 - Present
George Mason University February 2013 - December 2014
Wireless Advocates 2009 - 2010
Circuit City December 2007 - December 2009
Boyce's Martial Arts Leadership Academy 2004 - 2006
Skills
Project Management, Game Development, Game Design, Creative Writing, Leadership, Video Game Production, Interactive Storytelling, Leadership Development, Teaching, Public Speaking, Unity3D, Team Building, Customer Service, Microsoft Word, Storytelling, Illustrator, 3D Studio Max, Mobile Game Development, Motivational Speaking, Piano, Character Designs, Animation, Graphic Design, Editing, Proofreading, Music Production, Songwriting, Martial Arts, Composition, Microsoft Office, Entrepreneurship, Creative...
Education
George Mason University 2012 — 2014
Bachelor of Fine Arts (BFA), Computer Game Design, Summa Cum Laude
Lord Fairfax Community College 2011 — 2012
Associate of Arts and Sciences (AAS), Business Administration, Summa Cum Laude, with Honors
Lord Fairfax Community College 2009 — 2011
Associate of Arts and Sciences (AAS), General Studies, Summa Cum Laude, with Honors
Army National Guard December 2011 - Present
Citi June 2011 - March 2015
Army National Guard April 2007 - December 2011
Citi May 2009 - June 2011
Citi April 2006 - May 2009
Wireless Advocates 2005 - 2006
Radio Shack Corporation 2004 - 2005
Prairie Star Information Technology 2002 - 2004
Computer Systems & Technology Inc 2001 - 2002
Skills
Microsoft SQL Server, Systems Analysis, SQL, SDLC, Visio, Access, Leadership, Data Warehousing, Data Modeling, VB.NET, Banking, SharePoint, Business Analysis, Requirements Analysis, Agile Methodologies, PL/SQL, Databases, Requirements Gathering, T-SQL, Business Intelligence, .NET, Software Development, Software Project..., VBA, SSIS, Database Design, Visual Basic, Disaster Recovery, Business Requirements, Visual Studio, Software Documentation, Training, Analysis, Agile Project Management, Data Analysis, Database Administration, Testing, Microsoft Project, Performance Tuning, User Acceptance Testing, Relational Databases, Software Design, Troubleshooting, Programming, System Deployment, Military Operations, Military Leadership
Education
Dakota State University 2014 — 2016
Master of Business Administration (M.B.A.), Computer and Information Sciences and Support Services
1st NCOA Battalion, 209th Regimental Training Institute 2014 — 2014
Warrior Leadership, Military and Strategic Leadership
Dakota State University 2007 — 2014
Bachelor of Technology (B.Tech.), Computer Technology/Computer Systems Technology
164th Regional Training Institute 2013 — 2013
Heavy Equipment Operations, Horizontal Construction, 4.0
Seeking New Opportunity June 2014 - Present
Wireless Advocates February 2013 - May 2014
Symetra Financial May 1999 - October 2012
AT&T Wireless Services January 1996 - June 1998
Skills
Account Reconciliation, General Ledger, Financial Statements, Accounting, Microsoft Excel, Accounts Receivable, Accounts Payable, Sarbanes-Oxley Act, Finance, Tax, Process Improvement, Internal Controls, Financial Reporting, Payroll, Variance Analysis, Budgets, Journal Entries, Analysis, GAAP, Fixed Assets, Microsoft Word, Consolidation, Cash Flow, Auditing
Education
Eastern Washington University
Bachelor of Arts (BA), Business Administration/Accounting
Wireless Advocates August 2014 - Present
Chipotle Mexican Grill August 2013 - August 2014
Skills
Cashiering, Critical Thinking, Cash Handling Experience, Customer Service, Food Service, Food Safety, Friendly Personality, Microsoft Word, Restaurants, Research, Microsoft Office, Cell phones, Social Networking, Event Planning, Time Management, Microsoft Excel, Public Speaking, Leadership, Social Media, Catering
Education
Douglas J Aveda Institute 2015 — 2016
Cosmetology/Cosmetologist, General
Rochester College 2013 — 2014
Behavioral Science
homeschool 2008 — 2012
Oakland University
Health, Wellness Promotion, and Injury Prevention
Premium Retail Services September 2014 - Present
MarketStar October 2012 - May 2014
Wireless Advocates February 2011 - October 2012
Wireless Advocates May 2010 - February 2011
Wireless Advocates December 2009 - May 2010
Skills
Sales, Customer Service, Retail, Leadership, Sales Management, Training, Merchandising, Market Research, Team Building, Market Analysis, Data Entry, Customer Satisfaction, Sales Presentations, Retail Sales, Retail Marketing, Customer Acquisition, Merchandise Planning, Negotiation, Cash Management, Technical Support, Management, Store Management, Vendor Management, Information Technology, Promotions, Foreign Languages, Video Production, Program Management, Computers, Photography, Digital Photography, Video, TCP/IP, Film Production, Video Editing, Recruiting, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Loss Prevention
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
SunTrust Bank May 2014 - Present
Verizon Wireless April 2013 - May 2014
Planet Cellular May 2009 - February 2013
Wireless Advocates March 2011 - February 2012
LocalEdge November 2010 - January 2011
Planet Cellular May 2009 - November 2010
Chipola Aviation October 2008 - April 2009
AT&T Mobility October 2007 - October 2008
Knology April 2007 - October 2007
United States Air Force 1992 - 1996
Skills
Flights, Telecommunications, Team Leadership, Microsoft Office, Sales Management, Inventory Management, Selling, Customer Service, Team Building, Leadership, Wireless, Account Management, Business Development, Negotiation, Aviation, Operations Management, Sales Operations, New Business Development, Management, Sales, Retail, Sales Process, Sales Presentations, Marketing, Cross-functional Team..., Cold Calling, Customer Satisfaction
Education
Embry-Riddle Aeronautical University 1994 — 1999
B.S., Management of Technical Operations, Minor in Aviation Business Administration
Brockport Senior High School 1987 — 1992
Bachelor of Science, Management
Insight Global March 2014 - Present
AT&T Mobility June 2013 - March 2014
Wireless Advocates December 2011 - May 2013
Best Buy February 2008 - November 2011
Skills
Information Technology, Customer Service, Customer Support, Network Administration, Networking, Linux, Switches, Routers, IP, Visual Basic, Cabling, Technical Support, Computer Hardware, Troubleshooting, Windows 7, Wireless Networking
Education
ITT Technical Institute-Everett 2012 — 2014
Associate's degree, Network and System Administration/Administrator, 3.98
Edmonds Community College 2012 — 2012
Associate of Arts (A.A.)
AAA Allied Group December 2013 - Present
Razor Sharp 2 Barbershop, Hartford CT 2010 - 2015
Wireless Advocates March 2012 - September 2012
Sprint 2002 - 2012
Skills
Customer Experience, Military Experience, Sales Management, Sales Operations, Inventory Control, Leadership, Training, Employee Training, Time Management, Inventory Management, Customer Service, Teamwork, Retail Sales, Microsoft Excel, Microsoft Office, Recruiting, Leadership Development, Coaching, Store Management, Customer Satisfaction, Visual Merchandising, Loss Prevention, Merchandising, Hiring, PowerPoint, Performance Management, Profit
Education
Goodwin College 2013 — 2014
Business management
Zumiez January 2015 - Present
Wireless Advocates September 2013 - Present
HumanPoint February 2013 - Present
Securitas Security Services USA, Inc. July 2008 - November 2012
Northwest Protective Service, Inc. 2007 - 2008
Northwest Protective Service, Inc. 2005 - 2007
Northwest Protective Service 2003 - 2005
Northwest Protective Service 2002 - 2003
Northwest Protective Service 2001 - 2002
Skills
Talent Acquisition, Risk Management, Change Management, Employee Relations, Operational Streamlining, FMLA, Performance Management, Strategic Planning, Labor Relations, Multi-state HR..., Personnel Management, Training, Recruiting, Management, USERRA, Leadership Development, Human Resources, Onboarding, Talent Management, HR Policies, Employee Engagement, Policy, Leadership, Organizational..., Workforce Planning, Interviews, Conflict Resolution, Executive Coaching, Background Checks, Organizational..., New Hire Orientations, Applicant Tracking..., Resume Writing, Benefits Administration, Employee Benefits, Employee Training, Employment Law, Coaching, HR Consulting, Succession Planning, Strategy, Deferred Compensation, HRIS, Team Building, Job Descriptions, Career Development, Organizational Design, Program Management, Compensation & Benefit, College Recruiting
Education
Curtin University of Technology 2001 — 2001
Master of Business Administration, Distinction
University of Cape Town 1994 — 1994
Postgraduate Diploma, Human Resources Management, Human Resources Management
University of Stellenbosch 1993 — 1993
Honors Degree, Psychology, Cum Laude
University of Cape Town 1992 — 1992
Bachelor of Arts (B.A.), Psychology
OtterBox June 2014 - Present
Wireless Advocates March 2012 - May 2014
Dolores County Mandatory Weed Control June 2010 - August 2011
Skills
Sales, Customer Service, PowerPoint, Leadership, Time Management, Microsoft Excel, Customer Satisfaction, Retail, Building Relationships, Customer Retention, Team Leadership, Inventory Management, Loss Prevention, Customer Experience, Training, Sales Management, Public Speaking, Teamwork, Merchandising, Goal Oriented, Research, Data Analysis, Data Entry
Education
Hamline University 2010 — 2014
Will Earn BA, Political Science with a emphasis on International Relations
State Farm March 2015 - Present
Boulder Hyundai January 2015 - April 2015
Lotus Business Solutions, Inc July 2013 - December 2014
House of Hookah March 2011 - July 2013
Janisch Region Financial Services February 2010 - May 2011
T-Mobile July 2009 - March 2011
Wireless Advocates September 2006 - June 2009
Synesthesia Productions December 1998 - December 2002
Skills
Entrepreneurship, Sales Management, Customer Service, Term Life Insurance, Team Building, Mutual Funds, Management, Sales, Leadership, Strategic Financial..., Investments, Training, Public Speaking, Microsoft Excel, Direct Sales, Advertising
Education
Front Range Community College 1995 — 1997
Business, Management, Marketing, and Related Support Services
Front Range Community College
AXIS Marketing Communications, Inc. May 2015 - Present
InsideUp August 2014 - Present
Real Total Return January 2014 - July 2014
Phone Ware Inc. February 2013 - August 2013
New Avenue Marketing April 2011 - February 2012
Five Star Tours & Charter Bus Company January 2011 - June 2011
Wireless Advocates 2009 - 2010
AMERICAN SATELLITE 2008 - 2009
Seccion Amarilla USA 2008 - 2009
Call Services 2007 - 2008
Skills
Account Management, Lead Generation, Marketing Strategy, Sales, Online Advertising, Sales Management, Direct Sales, Sales Process, Direct Marketing, New Business Development, Email Marketing, Social Media Marketing, Sales Operations, Mobile Marketing, Digital Marketing, PPC, SEM, Content Marketing, Social Media, Hiring, Inbound Marketing, Management, B2B, CRM, Online Marketing, Marketing, Advertising, Customer Service, Social Networking, Microsoft Office
Education
Grossmont College 2001 — 2002
Business, Accounting
2000 — 2002
Business, Accounting
Wireless Advocates July 2015 - Present
YMCA of Silicon Valley August 2014 - July 2015
Target June 2012 - August 2014
Target August 2011 - June 2012
Target June 2011 - August 2011
Target September 2008 - June 2011
Target March 2008 - September 2008
Target December 2007 - February 2008
Target May 2007 - December 2007
Skills
Customer Service, Leadership, Microsoft Office, Microsoft Excel, Problem Solving, Time Management, Team Leadership, Sales, PowerPoint, Teamwork, Coaching, Training, Management, Microsoft Word, Social Media, Supervisory Skills, Nonprofits, Scheduling, Writing, Interviewing, Mentoring, Retail Management, Hiring, Team Building, Public Speaking, Merchandising, Payroll, Research, Schedule Writing, Employee Training, Written Communication, Verbal De-escalation, Performance Management, Personal Development, Strategic Leadership, Thought Leadership, Change Management, Behavioral Science, Behavioral Intervention, Applied Behavior..., Applied Anthropology, Cultural Anthropology, Social Anthropology, Leadership Development, Interviews, Store Management
Education
San Jose State University 2014 — 2017
Master of Arts (M.A.), Applied Anthropology, 4.0
San Jose State University 2010 — 2012
Bachelors of Arts, Behavioral Science & Anthropology Double Major, 3.7
De Anza College 2007 — 2010
Associate of Science, Liberal Arts: Social and Behavioral Science, 3.9
Oak Grove High School 2003 — 2007
H.S. Diploma, N/A
A.Y.S. Photo-Video May 2012 - Present
Wireless Advocates December 2007 - July 2013
RadioShack September 2002 - July 2003
Skills
Wireless, Sales, Retail Sales, Sales Presentations, Retail, Selling Skills, Merchandising, Mobile Devices, Building Relationships, Customer Service, Customer Experience, Video Production, Videography, Product Marketing, Sales Operations, Content Production, Storyboarding, Final Cut Pro, Digital Photography, Film Production, Video Editing, Marketing, Social Media Marketing
Education
Everett Community College 2000 — 2002
Associate of Arts (AA), Digital Communication and Media/Multimedia
Comcast Cable November 2012 - Present
Trutech Unlimited June 2010 - Present
MarketStar April 2012 - January 2013
Hhgregg October 2011 - April 2012
Wireless Advocates June 2011 - October 2011
RadioShack May 2010 - June 2011
Skills
Sales, Project Management, Customer Service, Technical Support, Management, Training, Telecommunications, Call Centers, Wireless, Retail, Leadership, Customer Satisfaction, Customer Experience, Business Strategy, Team Leadership
Education
Harford Community College 2010 — 2010
Business, Management, Marketing, and Related Support Services
North Harford High School 2006 — 2010
talech July 2014 - Present
Nelson Technology April 2014 - June 2014
Google September 2012 - April 2014
Wireless Advocates January 2011 - September 2012
RadioShack August 2010 - December 2010
Flextronics September 2009 - June 2010
Flextronics April 2007 - September 2009
Flextronics January 2006 - April 2007
BrandVia June 2005 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Sales Management, Sales Support, Troubleshooting, Team Leadership, customer support, Time Management, Customer Satisfaction, Sales, Leadership, Call Centers, Mobile Devices, Customer Support, Sales Operations, Inventory Management, Management, Team Building, Technology, Training, Team Management, Employee Training, Operations Management, Human Resources, CRM, Technical Support, Windows, Customer Experience, Salesforce.com, Coaching, Mobile Technology, Wireless, Social Networking, Technical Leadership
Education
De Anza College 2002 — 2004
Whole Foods Market August 2013 - Present
Whole Foods Market August 2010 - Present
Wireless Advocates September 2008 - June 2009
Macy's May 2007 - May 2008
Macy's April 2006 - May 2007
Tat's 2005 - 2006
Skills
Team Building, Retail, Forecasting, Management, Merchandising, Marketing, Sales, Training, Time Management, Customer Satisfaction, Project Management, Project Planning, Brand Development, Marketing Strategy, Inventory Management, Pricing
Education
Fordham University 2001 — 2005
Bachelor of Science in Business Administration, International Marketing
Wireless Advocates July 2015 - Present
Comm/net Systems, Inc. July 2014 - July 2015
Amazon June 2014 - July 2014
The Garden City Group, Inc. December 2013 - February 2014
Skills
Microsoft Word, PowerPoint, Customer Service, Accounting, Data Entry, Microsoft Excel, ServSafe Certified, QuickBooks, Microsoft Dynamics, Non-profit Volunteering, Problem Solving, Hard Working, Motivated self-starter, Organization, Pet friendly, Devoted, Creative
Education
Walden University 2015 — 2017
Master of Science (MS), Accounting
Ferris State University 2009 — 2013
Bachelor of Science in Business, Accountancy
Nintendo February 2012 - Present
Marketsource September 2010 - March 2012
Wireless Advocates April 2007 - March 2009
Skills
Conceptual Art, Photoshop, Figure Drawing, Perspective Drawings, Technical Drawing, Sales, Training, Electronics, Game Testing, Acting, Voice Acting, Video Games, Testing
Education
Digipen Institute of Technology 2008 — 2012
Kalaheo High School 2002 — 2006
Makino July 2012 - Present
Self Employed May 2003 - Present
Verizon Wireless January 2012 - June 2012
Wireless Advocates September 2011 - December 2011
Verizon Wireless 2007 - 2011
Amkotron January 2001 - September 2003
Skills
Technical Support, Troubleshooting, Wireless, Computer Hardware, Mobile Devices, Hardware, Customer Service, Mobile Technology, Software Installation, Android, iPhone, Wireless Networking, Windows 7, Customer Experience, Windows Mobile, Information Technology, Microsoft Office, Mobile Applications, Cellular Communications, Networking, Smartphones, Desktop Support, Ticketing Systems, Citrix, VPN, Mobile Device Management, Asset Tracking, System Administration, Routers, Switches, Desktop Computers, TCP/IP, Ubuntu, LAN-WAN, WWAN, Remote Troubleshooting, Virus Removal, Remote Desktop, Kaseya, DHCP, DNS, Antivirus, Windows Deployment..., Active Directory, Windows Server, Active Directory..., Android Rooting, Telecommunications
Education
Great Oaks Institute of Technology and Career Development 1997 — 1999
Information Technology
Deer Park High School 1995 — 1999
college preparatory
New Horizions Computer Learning Center
Information Technology
Two Track Malting Co. July 2015 - Present
NISC September 2014 - Present
Kadrmas Lee & Jackson October 2012 - August 2014
Coffman Engineers February 2011 - July 2012
GoWireless September 2009 - January 2011
Wireless Advocates September 2006 - February 2008
New Image Design May 2006 - August 2006
Crecent Contruction September 2005 - December 2005
Skills
AutoCAD, Microsoft Excel, CAD, Revit, Engineering, Mechanical Engineering, Team-oriented, Team Leadership, Analysis, Project Planning, EXFO Testing Equipment, Fiber Optic Cable, Fiber Optics, Fiber Optic Networks, Fiber Optic Technology, Telecommunications, Fiber Optic Field..., Copper Line Field..., GPS Data Collecting, Customer Service, Solidworks, HVAC, MEP, Surveying, Construction
Education
ITT Tech Spokane Valley 2008 — 2010
CAD Drafting and Design, AutoCAD Drafting and Design
Eastern Washington University
OLYMPIC COMMUNITY COLLEGE
Associates
SquareTrade July 2013 - Present
Wireless Advocates October 2008 - July 2013
Go Wireless Group 2008 - 2008
La Grande Police Department 2006 - 2008
Beyond Wireless 2006 - 2008
Skills
Multi-Unit Management, Sales Operations, Direct Sales, Customer Retention, Cold Calling, Sales Management, District Management, Wireless, Loss Prevention, Retail, Customer Satisfaction, Sales, Sales Process, Merchandising, Profit
Education
Portland State University
Criminal Justice
Eastern Oregon University
Sociology
North Idaho College 2003 — 2005
Associates, Criminal Justice
Interamerican Motor Corporation May 2015 - Present
Atlantic IM & Export Corporation June 2011 - May 2015
Wireless Advocates February 2011 - June 2011
Verizon Wireless April 2009 - May 2010
Modell's Sporting Goods June 2006 - February 2007
Walmart October 2005 - June 2006
Wireless Zone - Verizon Wireless Premium Retailer October 2004 - September 2005
Chili's May 2003 - May 2005
Skills
People Skills, Multitasker, Determined, Time Management, Teamwork, Goal Oriented, Team Oriented, Fast Learner, Team-oriented, Customer Experience, Sales, Negotiation, Customer Retention, Sales Operations, Product Development, Building Relationships, Microsoft Office, Inventory Management, Customer Satisfaction, Customer Service, Sales Management, Sales Process
Education
Richard Stockton College of New Jersey 2008 — 2011
Bachelor of the Arts, Business Marketing
County College of Morris 2002 — 2005
Associates of Science, Criminal Justice
Wireless Advocates August 2008 - Present
Morrill Dental Care June 2008 - October 2008
Skills
Customer Service, Bilingual, Spanish-speaking, Sales Process, Problem Solving, Patience, Sales, Time Management, Microsoft Word, Teamwork, Data Entry, Microsoft Excel, Retail, Telephone Skills, Microsoft Office, PowerPoint, Outlook, Customer Retention, Communication, Direct Sales, Critical Thinking, Customer Satisfaction
Education
De Anza College 2013 — 2014
Associate of Arts (A.A.), Accounting and Finance
James Lick High School 2004 — 2008
High School Diploma, General Studies
Wireless Advocates 2010 - Present
Ecohaus January 2009 - September 2010
Car Toys September 2001 - January 2009
ShopAudioVideo.com Division November 1999 - February 2001
COLLABORATIVE MEDIA, INC November 1999 - February 2001
The Good Guys September 1991 - November 1999
The Sharper Image March 1985 - September 1991
Pacific Stereo 1980 - 1984
Skills
Merchandising, Marketing, Consumer Electronics, Retail, Sales, Management, Product Marketing, Sales Management, Store Management, Product Management, Sales Operations, Account Management, Advertising, Income Statement, Inventory Management, Budgets, New Business Development, Start-ups, Profit, Pricing, Leadership, Selling, Inventory Control, Negotiation, P&L Management, Strategy, Direct Sales
Education
Cornell University
B.S, Chemical Engineering
Graduate School of Business, Cornell University
M.B.A, Operations and Marketing
Perrigo January 2014 - Present
Perrigo May 2013 - Present
The Gilmore Collection April 2010 - January 2014
Wireless Advocates October 2009 - April 2010
J. Gardella's Tavern October 2008 - April 2010
Spectrum Health December 2004 - October 2008
Blackwell Insurance Services October 2003 - May 2004
Skills
Hospitality, Restaurants, Food & Beverage, Hospitality Industry, Customer Service, Food, Event Planning, PowerPoint, Microsoft Office, Teamwork, Time Management, Event Management, Inventory Management, Social Media, Facebook, Telephone Skills, English, Hospitality Management, Root Cause Problem..., Sales, Data Entry, Customer Satisfaction, Leadership
Education
Grand Valley State University
Bachelor of Science (B.S.), Health Professions
TeksInc March 2012 - Present
AT&T Mobility July 2010 - December 2011
Leslie's Poolmart, Inc. December 2009 - July 2010
Gold Buyers at the Mall December 2008 - April 2009
APX Alarms July 2008 - October 2008
Global Trade Base January 2008 - June 2008
Wireless Advocates February 2005 - October 2007
RadioShack July 2001 - May 2004
Batteries Plus May 1998 - July 2001
Skills
Microsoft Office, Sales Management, Troubleshooting, Inventory Management, Customer Service, Hiring, CompTIA A+ Certification, Retail Sales, Team Leadership, Operations Management, Microsoft Excel, POS, Negotiation, Team Building, Sales Process, Recruiting, Human Resources, Cold Calling, Direct Sales, Strategic Planning, Selling Skills, Customer Retention, Process Improvement, Coaching, Merchandising, Inventory Control, Management, Profit, Income Statement, Teamwork, Budgets, Retail, Customer Satisfaction, Training, Leadership, Wireless, Account Management, New Business Development, Customer Experience, Sales, Sales Operations, Telecommunications, PowerPoint, Project Management, Outlook, Employee Relations, Mobile Devices, Social Networking, Networking
Education
Dallas County Community College 2010 — 2010
General Studies
St. Louis Community College 1996 — 1997
Gateway Instute of Technology 1992 — 1996
ID.me April 2014 - August 2014
SHOP.COM September 2013 - March 2014
SHOP.COM August 2012 - August 2013
Jani-King of the Triad May 2011 - August 2012
Single Platform 2009 - 2010
Lividini & Weisenfeld Company October 2008 - May 2009
Wireless Advocates May 2007 - July 2008
Skills
Social Media, Customer Service, Public Relations, Microsoft Office, Marketing Strategy, Proposal Writing, Marketing Communications, Administration, Brand Development, Advertising, Social Networking, Office Management, Office Administration, Event Planning, Affiliate Marketing, New Business Development, Online Advertising, Volunteering, Research, Marketing, Email Marketing, Entrepreneurship, Online Marketing, Sales, SEO, Account Management, Social Media Marketing, Business Development, Time Management, Management, Newsletters, Facebook, Retail, Small Business, PowerPoint, Event Management, Google Analytics, Teamwork, Blogging, Digital Marketing, Google Adwords, Direct Marketing, Lead Generation, Mobile Marketing, SEM, Strategy, Integrated Marketing, Web Marketing, Market Research, Strategic Communications
Education
Fashion Institute of Technology 2005 — 2009
Advertising Marketing and Communications
Northwest Guilford High School
Bridgeway Rehabilitation Services March 2013 - Present
Wireless Advocates February 2010 - March 2013
PDS Technical September 2008 - January 2010
Waterloo Village May 2005 - September 2006
Skills
Sourcing, Sales Management, Management, Sales, Recruiting, Training, Cellular Communications, Temporary Staffing, Permanent Staffing, Retail Sales, Psychology, Product Management, Hiring, Wireless, Retail, Telecommunications, Coaching, Cold Calling, Sales Operations, Customer Retention, Mobile Devices
Education
University of Phoenix Online 2011 — 2012
Masters of Science, Psychology, 3.82
William Paterson University
Bachelor of Arts, Psychology
County College of Morris
Associates of Arts, Humanities and Social Sciences
Walgreens August 2012 - Present
Wireless Advocates May 2007 - November 2012
Wireless Advocates 2007 - 2012
Nordstrom's December 2003 - May 2007
Skills
Customer Service, Customer Satisfaction, Sales, Retail, Inventory Management, Merchandising, Cashiering, Time Management, Sales Management, Outlook, Cold Calling, Account Management, Process Scheduler, Microsoft Word, PowerPoint, Customer Retention, Microsoft Excel, Microsoft Office, Retail Sales, Inventory Control, Sales Presentations, 10 Key, Data Entry, Teamwork, Telephone Skills, Healthcare, Pharmacueticals, Goal Oriented, Highly self-motivated
Education
Denver Pharmacy School 2011 — 2011
certification, pharmacy technician
Front Range Community College
GTECH S.p.A. August 2013 - Present
Wireless Advocates March 2013 - August 2013
Arch Telecom August 2011 - March 2013
Flextronics/RTS January 2010 - August 2011
Staples October 2009 - January 2010
T-Mobile July 2004 - October 2009
Cingular January 2001 - January 2004
Skills
Sales Management, Recruiting, Sales Operations, Management, Leadership, Human Resources, Retail, Sales, Coaching, Team Leadership, Merchandising, Training, Forecasting, Direct Sales, Wireless, Customer Service, Store Management, Employee Training, Profit, Customer Satisfaction, Telecommunications, Account Management, Inventory Management, Customer Retention, Team Building, Operations Management, Selling, Sales Process, B2B, Customer Experience
Education
DeVry University
Applications2U July 2015 - September 2015
Wireless Advocates July 2014 - July 2015
OfficeMax August 2011 - August 2013
Skills
Active Directory, Windows Server, Microsoft Office, C++, Networking, Customer Service, Citrix, IBM Mainframe, Sales, Retail, Microsoft Excel, Management, Leadership, Microsoft Word, PowerPoint, Merchandising, Programming, Visual Basic, C, C#, Java, GUI
Education
Robert Morris University 2014 — 2017
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
Fairmont State University 2013 — 2014
Computer Security
West Allegheny Senior High School 2009 — 2013
High School
Waste Management April 2015 - Present
J.B. Hunt Transport, Inc. December 2014 - March 2015
JB Hunt Transport Services, Inc. November 2013 - December 2014
Accu-Time Systems January 2006 - October 2013
Best Buy August 2010 - February 2013
Wireless Advocates March 2010 - August 2012
Friendly Ice Cream Corporation January 2005 - January 2008
Skills
Marketing, Sales, Customer-facing, Tech-savvy, Ingenuity, Outstanding verbal, Delegates, Negotiation, Strategic Planning, Analytics, Cash Handeling, Outstanding time..., Diversity, Work Ethic, Communication, Social Networking, Time Management, Customer Service, Phone Etiquette, Loss Prevention, Customer Satisfaction, Sales Operations, Project Management, Direct Marketing, Management, CRM, Human Resources, Team Leadership, Team Building, Leadership, Teamwork, Goal Oriented, Logistics, Transportation Planning
Education
Eastern Connecticut State University 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Asnuntuck Community College 2007 — 2010
Associate's degree with certificates in Marketing and Entrepreneurship, General Studies
Wireless Advocates December 2013 - Present
Postal Connections August 2012 - December 2013
A to Z In-Home Tutoring January 2012 - June 2012
Washington DC VA Medical Center June 2011 - August 2011
Keller Williams Preferred Properties June 2009 - August 2010
Fayetteville State University August 2008 - May 2009
Opportunities Industrialization Center of Washington D.C. June 2008 - August 2008
Hollywood Video June 2007 - January 2008
Kellie Williams Program June 2007 - August 2007
UFO Furniture Outlet June 2003 - August 2003
Skills
Administration, Office Administration, Structured Finance, Entrepreneurship, Singing, Music, Tutoring, Retail
Education
Fayetteville State University 2005 — 2011
Finance, General
Wireless Advocates 2009 - 2011
Woodland Elementary 2008 - 2011
Northside Independent School District 2003 - 2005
credit unions 2002 - 2003
Skills
Sales Management, Human Resources, Event Management, Event Planning, Sales Process, Retail Sales, Cellular Communications, Special Education, Banking, Payroll, Business Strategy, Organizational..., Organizational..., Organizational..., Financial Planning, Working With Children, Children Photography, Looked After Children, Teamwork, Team Leadership, Team Management, Team Motivation, Employee Engagement, Financial Accounting, Trusting Relationships, Photography, Humility, Self-confidence, Strong Authentication, Organizational..., Organizational..., Assertiveness, Enthusiasm, Extraversion, Emotional intelligence, Self-awareness, Social Skills, Social Awareness, Business Relationship..., Motivated, Empathy
Education
Elizabethtown Community and Technical College 2013 — 2014
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General
SimVentions January 2014 - Present
CSC May 2012 - January 2014
Wireless Advocates July 2010 - May 2012
Walmart October 2007 - May 2010
Skills
Java, C++, JavaScript, Node.js, MySQL, Ubuntu, jQuery, NASA World Wind, Android SDK, Java FX, C, Red Hat Enterprise Linux, JSON, PHP, JSP, GUI development, Visual Basic, Cisco Networking, Facebook API, LinkedIn API, MPI, Open-MP
Education
University of Mary Washington 2009 — 2013
BS, Computer Science
Germanna Community College 2007 — 2010
Bachelor of Science (B.S.), Information Systems Technology
Wireless Advocates February 2013 - Present
US Air Force Reserve March 2014 - June 2014
Army and Air Force Exchange Service July 2012 - February 2013
Skills
Microsoft Office, Adobe Creative Suite, Digital Photography, Business Intelligence, Public Speaking, Public Relations, Cashiering, Sales, Sales Operations, Technology, Microsoft Technologies, Computer Security, Retail Sales, Selling, Merchandising, Inventory Management, Visual Merchandising
Education
Georgia Southwestern State University 2011 — 2012
Bachelor of Fine Arts (B.F.A.), Fine/Studio Arts, General
Houston County High School 2008 — 2011
College/University Preparatory and Advanced High School/Secondary Diploma Program
Cisco April 2013 - Present
Cisco December 2011 - April 2013
Cisco Systems October 2010 - December 2011
Wireless Advocates June 2007 - August 2010
Micro Center April 2004 - May 2007
Skills
Financial Analysis, Finance, Budgets, Cross-functional Team..., Sales, Microsoft Excel, Financial Modeling, Forecasting, Salesforce.com, Teamwork, Analysis, Competitive Analysis
Education
San Jose State University 2008 — 2010
BS, Finance
De Anza College 2005 — 2008
Axcent Networks, Inc. March 2013 - Present
Wireless Advocates June 2012 - March 2013
Logix Communications November 2010 - March 2011
Verizon Wireless June 2008 - November 2010
Verizon Wireless June 2007 - October 2008
T-Mobile 2002 - 2005
Skills
Wireless, Sales Operations, Sales, Management, B2B, Sales Management, Networking, Marketing, Retail, Telecommunications, Training, Account Management, Budgets, Solution Selling, Direct Sales, Employee Training, Customer Retention, Sales Process, Cellular Communications, Cold Calling, Selling, Team Building, Customer Service, Team Leadership, Leadership, Customer Satisfaction, Negotiation, New Business Development, Strategic Planning, Sales Presentations, Business Development, Mobile Devices, Marketing Strategy, Microsoft Office, Contract Negotiation, Customer Experience, Vendor Management, Recruiting, Strategic Partnerships, Product Marketing, Strategy, Project Management, Call Centers, Product Management, Channel Partners
Education
County College of Morris 1993 — 1996
Alliance Data April 2014 - Present
GTECH S.p.A. October 2013 - April 2014
Wireless Advocates July 2011 - October 2013
Flextronics September 2008 - July 2011
Circuit City March 2005 - September 2008
RadioShack May 2005 - March 2006
Best Buy September 1999 - February 2004
Skills
Sales Management, Merchandising, Retail, Income Statement, Inventory Management, Multi-unit, Multilingual, Multi Tasking, Recruiting, Customer Service, Sales, Team Leadership, Customer Retention, Management, B2B, Operations Management, Leadership, Profit, Team Building, Account Management, Sales Operations, Coaching, Training, Business Planning, Customer Satisfaction, Customer Experience, Direct Sales, Employee Relations, Hiring, Interviews, Store Management, Employee Training, Wireless, Inventory Control, Retail Sales, Performance Management, Visual Merchandising, Time Management, Human Resources, Selling, Cold Calling, P&L Management, Loss Prevention, Sales Process, Leadership Development, Strategy, Cross-functional Team..., Networking, Salesforce.com, Strategic Planning
Education
DeVry University 2010 — 2011
Associates, Computer Networking
AT&T Mobility June 2014 - Present
AT&T Mobility February 2014 - May 2014
AT&T Mobility June 2011 - January 2014
AT&T Mobility July 2009 - June 2011
Wireless Advocates June 2006 - June 2009
Skills
Sales, Sales Management, Wireless, Mobile Devices, Marketing
Education
University of Washington 2009 — 2011
Bachelors Degree, Business Administration - Management
Everett Community College 2006 — 2009
Direct Transfer Associates, Business Administration, Entrepreneurship
Wireless Advocates November 2014 - Present
AT&T March 2011 - May 2014
AT&T August 2007 - March 2011
WMC Mortgage June 2005 - May 2007
Skills
Sales Operations, Analysis, Sales, Telecommunications, Wireless, Leadership, Training, Inventory Management, Microsoft Excel, Operations Management, Internal Audit, Internal Controls, Outlook, Expense Management, Quality Assurance, Internal Communications, Managing Deadlines, Community Service, Inventory Control, PowerPoint, Organizational..., Team Leadership, Virtual Teams, Travel Arrangements, Business Travel, Visio
Education
George Fox University 2012 — 2013
Bachelor of Arts (B.A.), Management and Organizational Leadership
Shoreline Community College 2000 — 2005
AAS, General Studies
Synergy Recycling, LLC November 2014 - Present
Synergy Recycling, LLC March 2014 - Present
Wireless Advocates November 2013 - March 2014
Citywide Wireless February 2012 - October 2013
Paoletta Counseling Services October 2010 - February 2012
RadioShack March 2011 - January 2012
Skills
Store Management, Loss Prevention, Inventory Management, Customer Service, Customer Satisfaction, Merchandising, Retail, Store Operations, Retail Sales, Inventory Control, Profit, Sales, Logistics, Logistics Management, Freight, Fleet Management, Fleet Operations, Ocean Freight, DOT Regulations, DOT Compliance
Education
Edinboro University of Pennsylvania 2005 — 2008
Associate of Arts (AA), Human Services/Social Work
Greenville
Boston Red Sox March 2014 - Present
Quinnipiac University January 2014 - January 2014
Tashua Knolls Golf Course May 2013 - August 2013
Sacred Heart University January 2013 - January 2013
Wireless Advocates July 2012 - August 2012
Skills
Sports Management, Sports Marketing, Sports, Ticket Sales, Facebook, Athletics, Event Planning, Baseball, Social Media, PowerPoint, Athletic Training, Event Management, Public Speaking, Fundraising, Social Networking, Sponsorship, Microsoft Office, Microsoft Word, Football, Sports Writing
Education
Endicott College 2012 — 2016
Sport and Fitness Administration/Management
Endicott College 2012 — 2016
Rakuten Marketing March 2015 - Present
ADP February 2014 - March 2015
PoleVault Media July 2013 - January 2014
SPL Financial January 2013 - August 2013
Wireless Advocates August 2010 - December 2011
Skills
Wireless, Sales Operations, Direct Sales, Sales Management, Sales, Mobile Devices, Customer Retention, Account Management, Sales Process, Channel, Retail, Solution Selling, Mobile Technology, Cellular Communications, Telecommunications, Customer Satisfaction, Sales Presentations, Salesforce.com, WordPress, Management, Marketing Strategy, Customer Service, Event Planning, Marketing Management, Social Media Marketing, Market Research, Online Marketing, Advertising, Marketing Research, Marketing, B2B, SEO, Selling
Education
University of Utah - David Eccles School of Business 2012 — 2013
Bachelor of Science (BS), Marketing
Dixie State College 2010 — 2011
Associate of Science (A.S.), Pre-Business
Dixie High School 2004 — 2007
High School Diploma
Jun Group February 2014 - Present
Martini Media Inc. August 2012 - February 2014
Martini Media July 2011 - August 2012
Wireless Advocates 2010 - 2011
Soleil Noir May 2008 - June 2010
La Taberna del Alabardero April 2008 - May 2010
Ares Marketing August 2007 - April 2008
Skills
Spanish, Leadership, Digital Marketing, Digital Strategy, Google Analytics, Online Advertising, Email Marketing, Social Media, SEM, Social Media Marketing, SEO, Google Adwords, Digital Media, Advertising, Marketing Strategy, Content Strategy, Integrated Marketing, Lead Generation, User Experience, Marketing, Mobile Marketing
Education
Grand Valley State University 2001 — 2006
B.A., International Business
Grand Valley State University 2001 — 2006
B.A., Spanish
Rainbow of North Georgia February 2012 - Present
Full Sail University November 2011 - Present
Trammell Crow Company January 2009 - Present
HH Gregg April 2011 - February 2012
Wireless Advocates April 2006 - February 2011
Wireless Advocates January 2006 - January 2008
Education
Full Sail University 2011 — 2012
Master of Arts (MA), New Media Journalism, Senior
Full Sail University 2009 — 2011
Bachelor of Arts (B.A.), Arts, Entertainment, and Media Management, Graduate
Full Sail University
Entertainment Business Bachelors of Science Degree, Business Technology and E-Commerce
DeKalb School of the Arts
College Prep and Technology
Fitton Social Network Marketing December 2009 - Present
Wireless Advocates March 2011 - Present
Debt 1 Solutions June 2009 - December 2009
Edwin Watts Golf November 2006 - August 2007
Skills
Social Media Marketing, Writing, Creative Writing, Sales, Technology, Cellular Communications, Blogging, Email Marketing, Facebook, Online Marketing, Marketing, Social Networking
Education
Florida Atlantic University
Communication and Media Studies
University of Florida 1999 — 2005
Bachelor of Science (B.S.), Journalism
Cardinal Newman
Kent School
Police and Fire Federal Credit Union July 2015 - Present
CommVault October 2014 - July 2015
Pinnacle Foods Group (ISS Solutions) December 2012 - October 2014
Oki Electric Industry Co., Ltd. (ISS Solutions) October 2012 - December 2012
Wireless Advocates April 2011 - April 2012
Walmart November 2006 - April 2011
Skills
IT Security Best..., IT Security Assessments, IT Security Operations, IT Security Policies, Computer Hardware, IT Consulting, Consultative Selling, IT Audit, Consumer Electronics, Sales Trend Analysis, Wireless, Customer Service, Customer Relations, Sales Support, Sales Presentations, Retail, Mobile, Microsoft Office, Competitive Analysis, Telephone Skills, Laptops, Android, iOS, Windows Phone, Windows 7, Windows Server, Mobile Devices, Windows 8, Mac OS X, Helpdesk Support, OS X, Security, Help Desk Support, Technical Support, Bo Staff, Microsoft Exchange
Education
Drexel University 2010 — 2012
Bachelors of Science, Computing & Security Technology
Burlington County College 2008 — 2010
Rancocas Valley Regional High School 2004 — 2008
High School Graduate
Walton & Company September 2011 - Present
Verizon Wireless December 2010 - August 2011
Wireless Advocates February 2010 - December 2010
Chi Phi Fraternity January 2009 - December 2009
Florida State University September 2006 - April 2008
Skills
Microsoft Excel, Leadership, Customer Service, PowerPoint, Recruiting, Microsoft Word, QuickBooks, Management, Accounts Receivable, Microsoft Office, Financial Accounting, Strategic Planning, Customer Satisfaction, Sales, Finance, Forecasting, Financial Analysis, Outlook, CPA, Time Management, Account Management, Retail, Accounting, Teamwork, Forensic Accounting, Financial Reporting, Business Valuation, Team Leadership, Tax, Corporate Tax, Tax Preparation, Litigation Support, Bookkeeping, Valuation
Education
Florida Atlantic University 2011 — 2014
Accounting
Florida State University 2004 — 2008
Bachelor of Science, Economics
Wireless Advocates August 2006 - August 2012
Fred Meyer February 2001 - August 2006
Skills
Taekwondo, Cross Stitch, Acting, Singing, Computer Proficiency
Education
Everest University Online 2009 — 2013
Business Administration and Management, General
Cornish College of the Arts 2006 — 2007
Bachelor of Fine Arts (B.F.A.)
Newmark Grubb Knight Frank October 2013 - Present
Florida International University September 2011 - October 2013
Adrienne Arsht Center for the Performing Arts May 2012 - August 2012
Mr. Youth February 2012 - May 2012
Wireless Advocates June 2010 - August 2010
Florida International University August 2008 - January 2010
Skills
Marketing, Public Relations, Social Networking, Microsoft Office, Customer Service, Facebook, PowerPoint, Advertising, Editing, Nonprofits, Microsoft Excel, Blogging, Microsoft Word, YouTube, Outlook, Online Advertising, Retail, Photoshop, Word, Pinterest, Hootsuite, Instagram, Social Media Marketing, Email Marketing, Project Planning, CoStar
Education
Florida International University 2008 — 2012
Bachelor of Business Administration (BBA), Marketing
Westwood Christian School 1992 — 2008
High School Diploma
Retired May 2015 - Present
Tiger Direct March 2011 - May 2015
Wireless Advocates June 2010 - February 2011
Semi-Retired October 2009 - June 2010
Radio Shack November 2008 - October 2009
Skills
Competitive Analysis, Retail, Merchandising, Sales, Sales Operations, Pricing, Account Management, Inventory Management, Direct Sales, Customer Service, Sales Process
Education
DePaul University 1964 — 1969
BA, Mathematics
St. Mel High School 1960 — 1964
Honors Program
St Casimir Grade School 1951 — 1960
Wireless Advocates March 2013 - Present
Restaurants Unlimited December 2011 - March 2013
Macy's West / Northwest 1996 - 2009
The Bon Marche 1994 - 1996
The Bon Marche 1992 - 1994
Allied Department Stores 1983 - 1992
Skills
Retail, Forecasting, Inventory Management, Merchandising, Strategic Planning, Budgets, Trend Analysis, Leadership, Financial Analysis, Profit, Income Statement, Visual Merchandising, Microsoft Excel, Assortment, Strategic Financial..., Loss Prevention, Asset Allocation, Inventory Control, Retail Sales, Human Resources, Process Improvement, Operations Management, Cross-functional Team..., Customer Service, Customer Satisfaction, Accounting, Ad Hoc Reporting, Project Planning, Training, Payroll, Mergers & Acquisitions, Management, P&L Management
Education
Eastern Washington University 1980 — 1983
B.A., Professional Accounting
Macy's Inc. Leadership Institute
Graduate
D Myles Music May 2013 - Present
MarketStar August 2013 - December 2013
Wireless Advocates September 2012 - August 2013
Omnicell November 2011 - August 2012
Sky Level Records (No longer affiliated) October 2007 - June 2010
Skills
Music Production, Recording, Composition, Customer Service, Sales, Teamwork, Pro Tools, Studio Recording, Songwriting, Logic Pro, Telephone Skills, Singing, Live Sound, Music, Audio Engineering, Sound Design, Audio Editing, Audio Post Production, Music Industry, Entertainment
Education
Full Sail University 2010 — 2013
Bachelor of Science (B.S.), Music
West Bloomfield High School 2006 — 2010
Obama for America May 2012 - August 2012
Wireless Advocates July 2009 - August 2010
U.S. Census Bureau April 2009 - June 2009
TJ Maxx April 2006 - December 2008
Skills
Retail, American Politics, Cold War, Social Media, American History, People Skills, Apple Pages, Microsoft Word, Apple Numbers, Keynote, Microsoft Excel, PowerPoint, Twitter
Education
West Chester University of Pennsylvania 2012 — 2014
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Delaware County Community College 2004 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Landmark College 2004 — 2006
N/a, General Studies
Northwestern Mutual June 2015 - Present
Northwestern Mutual May 2014 - June 2015
Wireless Advocates October 2010 - August 2013
Toys R Us March 2008 - June 2010
Skills
Sales, Microsoft Office, Customer Service, Finance, Microsoft Excel, Microsoft Word, Customer Satisfaction, Communication, Team Leadership, Public Speaking, Technical Support, Retaining Customers, Long-term Customer..., Life Insurance, Term Life Insurance, Long-term Care, Disability Insurance, Permanent Life Insurance, PowerPoint
Education
Northern Illinois University 2013 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Elgin Community College 2008 — 2013
Associate of Arts (A.A.), 2.9/4.0 GPA
Bartlett High School
Bartlett High School
ArtsyFartsyCyndi's Sea Glass & Collectible Consignments July 2013 - Present
Wireless Advocates 2011 - 2012
Skills
Sales Management, Sales, Customer Service, Account Management, Inventory Management, New Business Development, Marketing, Wireless, Microsoft Office, Microsoft Excel
Education
Edmonds Community College 2013 — 2015
not earned yet, Family and Community Services
Fran's Chocolates October 2014 - Present
Wireless Advocates October 2012 - May 2014
Wireless Advocates September 2011 - October 2012
Wireless Advocates August 2009 - September 2011
Build-A-Bear Workshop March 2009 - September 2009
Circuit City June 2007 - November 2008
Skills
Wireless, Customer Retention, Sales, Customer Service, Customer Satisfaction, Customer Experience, Mobile Devices, Mobile Technology, Team Leadership, Microsoft Excel, Microsoft Word, Call Center, Leadership, Data Entry, Windows 7, Telephone Skills, Call Centers, Troubleshooting, Training, Microsoft Office
Education
Edmonds Community College 2009 — 2013
The Art Institute of Seattle 2010 — 2011
Culinary Arts
Henry M. Jackson High School 2005 — 2009
High School
Samsung Telecommunications America/ Mosaic June 2013 - Present
Wireless Advocates November 2012 - July 2013
Wireless Advocates October 2011 - November 2012
GoWireless July 2007 - April 2011
Best Buy December 2004 - August 2007
Skills
Laboratory, Biology, Cell Biology, Cellular Communications, Ecology, Genetics, Microbiology, Physiology, Sales, Troubleshooting, Wireless, Customer Experience, Management, Statistics
Education
Eastern Washington University 2008 — 2011
Bachelors of Science, Biology
East Valley High School
Spokane Falls Community College
Associate of Arts Degree
Wireless Advocates December 2012 - Present
MidMountain Contractors November 2011 - October 2012
Motricity Inc February 2009 - September 2011
Guidant Financial Group, LLC January 2008 - October 2008
Europe Express Inc June 2006 - December 2007
Venture Catalyst Incorporation July 2005 - March 2006
Ajilon Finance June 2003 - June 2005
Kirby Oldsmobile Jeep Suzuki June 2001 - May 2003
Skills
QuickBooks, Peachtree, JD Edwards, Baan, Acknowledgements, Costpoint, Accounts Payable, Microsoft Excel, Accounts Receivable, Payroll, Accounting, General Ledger, Outlook, Bank Reconciliation, Financial Reporting, Data Entry, Inventory Management, Microsoft Word, Invoicing, Access
Education
Grossmont College
76 Station June 2015 - Present
Myself January 2015 - August 2015
Wireless Advocates May 2014 - July 2015
Spot A Pizza Place 2011 - 2012
British Motors July 2010 - August 2010
Skills
Desktop Computers, Automotive Repair, Jazz, Saxophone, Music Theory
Education
Foothill College 2009 — 2011
Psychology
Institute of Technology June 2015 - Present
Institute of Technology August 2014 - May 2015
Heald College June 2012 - November 2013
Alorica March 2012 - June 2012
Go Wireless Inc. January 2011 - July 2011
Wireless Advocates November 2009 - July 2010
Full Gospel Assembly of God November 1995 - June 2009
Skills
Team Building, Customer Service, Training, Recruiting, Employee Training, Sales, Interviews, Call Centers, Marketing, Public Speaking, Accounting, Accounts Payable, Hiring, Cash Flow, Technical Support, Customer Satisfaction, Troubleshooting, Windows 7, Microsoft Office, Higher Education, Community Outreach, Time Management, Leadership Development, Career Counseling
Education
National University 2015 — 2015
Master of Arts (M.A.), Strategic Communication
National University
Bachelor of Science (B.S.), Business - Organizational Leadership
Fresno City College
Associate of Arts (A.A.), English Language and Literature, General
Enterprise High School
Diploma, General Education
MasteryConnect August 2015 - Present
Accountemps August 2013 - August 2015
Call iQ March 2012 - August 2013
Wireless Advocates September 2006 - March 2012
Skills
Sales Management, Sales Operations, Customer Retention, Sales, Direct Sales, New Business Development, Negotiation, Customer Satisfaction, Sales Process, Training, Team Building, Customer Service, Selling, Small Business, Lead Generation, Coaching, Cold Calling, Management, Account Management, B2B, Solution Selling, Marketing, Sales Presentations, Leadership, CRM, Retail, Recruiting, Forecasting, Business Development, Contract Negotiation, Team Leadership, Inventory Management, Business Planning, Social Media Marketing, Social Networking, Marketing Strategy
Education
Dixie State College 2007 — 2013
Marshalls plc 2013 - Present
PowerWellness August 2013 - March 2014
AMC Theatres January 2013 - July 2013
Dakota Watch Co. June 2011 - February 2013
Wireless Advocates January 2012 - December 2012
Kohl's Department Stores May 2011 - December 2011
Skills
Customer Service, Social Networking, Teamwork, Microsoft Word
Education
Oakland University 2011 — 2015
Bachelor of Arts (B.A.), Social Work
Oakland University 2011 — 2015
Social Work
Ferris State University 2009 — 2011
Social Work
U.S. Bank September 2013 - Present
Wireless Advocates September 2012 - September 2013
RadioShack November 2010 - September 2012
Walmart April 2008 - November 2010
Skills
Customer Satisfaction, Customer Service, Leadership, Management, Microsoft Office, Research, Retail, Sales, Sales Management, Team Building, Training
Education
Grossmont College 2006 — 2008
Associate's degree, Graphic Design
Columbia University in the City of New York July 2015 - Present
Siddiqi Luxury February 2015 - July 2015
Wireless Advocates May 2012 - June 2014
Mercedes Benz USA September 2011 - February 2012
Kyoto January 2011 - May 2011
Kroger August 2007 - August 2009
Skills
Graphic Design, Music Production, Photography, Social Media, Messaging, Mentoring, Industrial Engineering, Industrial Design, Music Industry, Business Strategy, Team Building, Social Networking, Visual Basic, Spanish, French, Italian, Hindi, Gujarati, Microsoft Office, Apple, Apparel, Modeling, Mobile Applications, YouTube, Yoga, Logo Design, Interior Design, Computer Hardware, Computer Repair, Google, Gmail, Cleaning, Cooking, Troubleshooting, Transportation, Travel, Value-based Selling, Solidworks, Customer Satisfaction, Labview, Customer Service, PowerPoint, Event Planning, Leadership, Management, Microsoft Word, Public Speaking, Research, Sales, Time Management
Education
Georgia Perimeter College 2012 — 2013
Associate of Arts (A.A.), Industrial and Product Design
Universal Technical Institute of California Inc 2011 — 2012
Bachelor of Science (BS), Mechanical Engineering
NASCAR Technical Institute 2009 — 2011
Bachelor of Science (BS), Mechanical Engineering
Thales October 2015 - Present
Sprint November 2012 - October 2013
OfficeTeam June 2012 - October 2012
Wireless Advocates December 2011 - June 2012
Skills
Accounting, Data Entry, QuickBooks, Budgets, Project Planning, Management, Microsoft Office, Office Administration, Sales, Sales Operations, Customer Service, Teamwork, Leadership, Organization, Human Resources, Mobile Devices, Microsoft Excel, Time Management, Microsoft Word, Team Leadership
Education
Goldey-Beacom College 2014 — 2016
Bachelor's Degree, Accounting
Delaware Technical and Community College-Stanton-Wilmington 2012 — 2014
Associate’s Degree, Accounting and General Business
Wireless Advocates December 2014 - Present
D.A. Blodgett - St. John's January 2013 - Present
Track 'N Trail April 2013 - January 2015
Crystal Clean Auto Detailing, LLC August 2010 - July 2012
Ducati Seattle February 2008 - January 2010
Skills
Microsoft Office, Team Building, Public Speaking, Adobe Creative Suite, Customer Satisfaction, Social Networking, Customer Service, Sales, Photography, Microsoft Excel, Microsoft Word
Education
Grand Valley State University 2012 — 2015
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Seattle Pacific University 2008 — 2010
Special Education
Haystak Digital Marketing May 2014 - Present
RedEngine Digital October 2013 - May 2014
Google (On-site with Genpact) May 2012 - October 2013
Wireless Advocates May 2009 - May 2012
Costco Wholesale November 2007 - April 2009
Skills
Google Adwords, Marketing, SEM, Google Analytics, PPC, Mobile Marketing, Marketing Strategy, PPC Bid Management, Display Advertising, Direct Sales, Google Adwords..., Mobile Advertising, Customer Acquisition, Retargeting, Technical Support, Microsoft Office, Microsoft Excel, Employee Training, Salesforce.com, Advertising, Yahoo Search Marketing, MSN AdCenter, Bing, Sales Management, Google Docs, Google+, HTML, JavaScript, Linux, OS X, Photoshop, Information Security, Information Technology, Telecommunications, DoubleClick, Media Buying, Digital Marketing, Social Media Marketing, Account Management, Online Advertising
Education
Washtenaw Community College 2009 — 2013
Information Technology Project Management
Eastern Michigan University
Computer/Information Technology Administration and Management
Gander Mountain July 2015 - Present
Target June 2014 - May 2015
Shopyepun.com March 2009 - March 2015
Wells Fargo Home Mortgage June 2013 - June 2014
Gyeongbuk Office of Education January 2011 - February 2013
Wireless Advocates January 2008 - December 2010
Youth Enrichment League January 2007 - January 2010
Illinois District Council Assemblies of God May 2009 - August 2009
Panera Bread June 2005 - August 2007
Skills
PowerPoint, Customer Service, Word, Public Speaking, Excel, Microsoft Office, Teaching English as a..., Teaching Adults, Recruiting, Retail, Microsoft Excel, Microsoft Word, Marketing, Management, Analysis, Time Management, Team Building, Leadership, Sales
Education
Crown College 2006 — 2010
Bachelor of Science (B.S.), Business Administration, Christian Studies
Wireless Advocates June 2015 - Present
BrandsMart USA June 2010 - October 2011
McIntosh State Bank July 2006 - January 2008
Palm Beach County School District January 2001 - August 2006
Skills
Public Speaking, Customer Service, Sales, Microsoft Office
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2014
Bachelor's Degree, Marketing
Act-On Software, Inc. June 2015 - Present
Marketo March 2014 - May 2015
Marketo January 2013 - March 2014
Marketo February 2012 - December 2012
ADP August 2011 - February 2012
G&K Services March 2010 - September 2011
Wireless Advocates August 2008 - March 2010
Skills
Lead Generation, Account Management, Sales Operations, Cold Calling, Sales Management, Sales, Channel, Salesforce.com, Management, Business Planning, Sales Process, SaaS, Solution Selling, Negotiation, Direct Sales, B2B, CRM, Enterprise Software, Cloud Computing, Marketing Communications, Professional Services, Selling, Networking, Time Management
Education
DeVry University-California 2010 — 2012
Bachelor of Science in Business Management, Project Management, Magna Cum Laude
eSolutions Dynamics FZ LLC July 2014 - Present
Google September 2012 - June 2014
Wireless Advocates August 2008 - August 2012
Costco Wholesale July 2003 - May 2007
Skills
Sales Management, Customer Satisfaction, Customer Service, Sales, Account Management, Direct Sales, Retail, Customer Experience, Merchandising, Inventory Management, Sales Operations, Team Building, Strategic Planning, New Business Development, Retail Sales, Marketing, Wireless, Microsoft Office, Loss Prevention, Telecommunications, Facebook, Android Development, Google Analytics, Costco, Management, Leadership, Negotiation, Microsoft Word, Microsoft Excel, Business Development, Mobile Technology, Mobile Devices, Team Leadership, Recruiting, Salesforce.com, Sales Process, Selling, Training, Customer Retention, Sales Presentations, Social Networking, Coaching, Solution Selling, Employee Training, Cellular Communications, Marketing Strategy, Teamwork, Contract Negotiation, Time Management, Social Media
Education
Diablo Valley College 2010 — 2011
Associate of Arts (AA), Business/Commerce, General
Las Positas College 2009 — 2010
Associate's degree
Tiffany & Company July 2013 - Present
Wireless Advocates November 2012 - June 2013
Wireless Advocates August 2010 - May 2012
Skills
Relationship Building, Marketing, Building Clientele, Sales, Sales Operations, Customer Service, Team Building, Account Management, Leadership, Jewelry, Visual Merchandising, Retail, Training, Sales Management, Social Media Marketing, Inventory Management, Team Leadership
Education
Florida State University 2006 — 2010
Bachelor of Science (BS), Marketing
Self Employed Marketing/Public Relations & Beauty; Charlotte NC May 2005 - Present
City of Gilroy January 2014 - October 2014
The Humane Society of the of the Central Coast September 2012 - September 2014
Wireless Advocates August 2013 - July 2014
Kurz Instruments May 2010 - January 2012
Paul Mitchell the School & The Academy for Salon Professionals February 2008 - September 2008
DuPlain Enterprise, Inc. September 1997 - September 2002
McClendon News November 1996 - August 2002
McClendon News 1998 - 2002
Skills
Strategic Planning, Sales Management, Customer Service, Problem Solving, Budgeting, Word, Account Management, Team Building, PowerPoint, Contract Negotiation, Inventory Management, Purchasing, English, Photoshop, Advertising, Public Relations, Research, Telecommunications, Social Media, Windows, Marketing Communications, Product Marketing, Team Leadership, Planning, Excel, Negotiation, Customer Relations, Product Development, Marketing Strategy, Business Strategy, Sales, Microsoft Excel, Time Management, Public Speaking, Outlook, Marketing, Microsoft Office, Event Planning, Leadership, Management, Facebook, Social Networking, Social Media Marketing, Communication, Event Management, Customer Satisfaction, Administration, Community Outreach
Education
Paul Mitchell the School-Costa Mesa 2004 — 2005
License Trade Certificate, Cosmetology/Cosmetologist, General
George Mason University 1999 — 2001
BA, International and Public Affairs Minor in Legal Studies
Northern Virginia Community College 1996 — 1999
AA, Associates in Art
Angel Bibby September 2013 - Present
The Standard January 2013 - Present
Chimichoripan May 2011 - Present
Standard Insurance Company August 2011 - September 2012
BeginRight Employment Services September 2010 - August 2011
OBRC February 2009 - September 2010
Tom Douglas Restaurants February 2007 - July 2008
Wireless Advocates 2004 - 2006
Covenant Shores October 2004 - December 2004
Don Panchos January 2004 - November 2004
Skills
Employee Relations, People-oriented, Like-Kind Exchanges
Education
Eastern Oregon University 1999 — 2004
Psychology
TalentWise October 2013 - Present
TalentWise September 2012 - October 2013
Wireless Advocates April 2009 - September 2012
Chang's Mongolian Grill September 1998 - December 2009
Skills
Account Management, Call Centers, Customer Service, Solution Selling, CRM, Technical Support, Applicant Tracking..., Lead Generation, Sales, Sales Process, Team Leadership, Troubleshooting, Outlook, Microsoft Office, Onboarding, Windows, Salesforce.com, Salesforce Training, Management, Leadership, Customer Satisfaction
Education
Everett Community College 1998 — 2000
Associate of Arts (AA), Business Administration
Wireless Advocates January 2011 - Present
South Coast Center West Pharmacy August 2008 - May 2011
Verizon Wireless September 2006 - November 2007
Radio Shack June 2003 - September 2006
Skills
Sales, Customer..., Direct Sales, Wireless, Solution Selling, Sales Operations, Customer Retention, Sales Process, Sales Management, Sales, Mobile Devices, Account Management, Customer Experience, Telecommunications, Mobile Technology, Customer Satisfaction, Retail Sales, Salesforce.com, Cold Calling, Retail, Cellular Communications, Sales Presentations, Channel Partners, Computer Hardware, Computer Software...
Education
National University 2009 — 2013
Bachelor of Science (B.S.), Computer Information Technology Management
Golden West College
Associate of Arts (A.A.) Liberal Arts: Emphasis in Social & Behavioral Sciences
Orange Coast College
Associate of Arts (A.A.) Computer Information Systems
Huntington Beach High
Diploma
St. Mary Catholic School April 2014 - Present
Wireless Advocates 2013 - 2014
Skills
Environmental Science, Communication Skills, Environmental Policy, Environmental Compliance, Music, Music Production, Guitarist, Electric Guitar, Computers
Education
Florida State University 2010 — 2014
Bachelor of Science (BS), Environmental Studies
Northwest Florida State College 2009 — 2009
Economics
Synovus August 2013 - Present
BB&T December 2011 - May 2013
MarketStar April 2012 - April 2013
Wireless Advocates February 2010 - October 2011
Montgomery security services November 2008 - November 2010
Education
Atlanta Intercontinental University 2013 — 2016
Bachelor of Fine Arts (BFA), Fashion marketing
Florida Memorial College 2007 — 2008
Trinity University-Washington
Business, Management, Marketing, and Related Support Services
Society Consulting July 2013 - Present
Wireless Advocates April 2012 - Present
Wireless Advocates May 2011 - May 2012
Wireless Advocates August 2010 - May 2011
Wireless Advocates May 2010 - August 2010
Bonney-Watson August 2009 - May 2010
Tech Lab February 2007 - December 2008
Kien Dat Construction January 2000 - October 2008
Skills
Forecasting, Training, Budgets, Analysis, Management, Sales Operations, Auditing, Advertising, Sales, Direct Sales, Retail, Time Management, Marketing, Customer Service, Microsoft Excel, Merchandising, Data Analysis, Strategic Planning, Software Documentation, Microsoft Office, Payroll, Coaching, Visio, Microsoft Word, PowerPoint, Accounts Receivable, Access, Inventory Management, Team Building, Process Improvement, Outlook, Customer Satisfaction, Leadership, Project Management, Account Management, Finance, Sales Process
Education
Eastern Washington University 2009 — 2010
Bachelor of Arts, Inter-disciplinary Behavioral Studies
Franklin High School 1999 — 2003
High School Diploma
RAMCO Software Training
Seattle Central College
Associate of Arts, Liberal Studies
Wireless Advocates January 2013 - Present
Go Dj Entertainment and Management, LLC October 2010 - Present
Georgia Southwestern State University August 2007 - Present
St. Mary's hospital June 2011 - July 2011
Georgia Southwestern State University August 2008 - August 2009
Emory Crawford Long Hospital June 2006 - July 2006
Skills
Computers, Windows 7, Microsoft Office, Windows Vista, Mac, iPad, iPhone, Android, Music Production, Audio Editing, Public Speaking, PowerPoint, Computer Repair, Comparison, Photoshop, System Administration, OS X, Data Entry, Social Networking, Audio Engineering, Social Media, Research, Customer Service, Teamwork
Education
Georgia Southwestern State University 2007 — 2015
Bachelor's degree, Computer Science
DeVry University 2012 — 2013
Associate's degree, Network and System Administration/Administrator
Sandy Creek High School 2004 — 2007
High School Diploma; Undergraduate
Tactical Operations Group February 2014 - Present
Securitas February 2012 - Present
G4S January 2012 - April 2012
Wireless Advocates June 2009 - October 2010
Lee County State Attorney's OfficeFort August 2008 - December 2008
Best Buy February 2004 - December 2008
Skills
Loss Prevention, Investigation, Criminal Justice, Sales, CCTV, Criminal Law, Customer Service, Private Investigations, Security, Outlook, Inventory Management, Leadership, Enforcement, Retail, Microsoft Office, Protection, Interviews, Internal Investigations
Education
Florida Gulf Coast University 2009 — 2011
Master's of Science, Criminal Justice
Florida Gulf Coast University 2005 — 2009
Bachelor's of Science, Criminal Justice
Stealth 2013 - Present
Brain injury Congressional Task force on Brain injuries January 2009 - May 2014
Small Business Analytics June 2011 - August 2012
Wireless Advocates December 2009 - January 2011
2004-2009 Mosaic/Microsoft May 2004 - August 2009
Verizon Wireless & Cingular Wireless January 2001 - January 2003
Skills
Retail, Customer Service, Competitive Analysis, Account Management, Sales Management, Cold Calling, Training, Mobile Devices, Recruiting, Marketing, Social Media, Strategic Planning, Social Media Marketing, Contract Negotiation, Coaching, Team Building, Public Speaking, Program Management, Leadership Development, Management, Nonprofits, Leadership, Research
Education
Georgetown University 2000 — 2001
Human Rights and International law, International Law and Legal Studies
Roger Williams College 1976 — 1993
Mechanical Engineering; Law and Political Science
Wireless Advocates February 2011 - Present
SCK INC. April 2010 - February 2011
Steam Source January 2007 - September 2008
Skills
Sales, Sales Growth, Cellular Communications, Communication, Outstanding verbal
Education
University of North Carolina at Greensboro 2007 — 2008
None, Economics
Davidson County Community College 2006 — 2006
None, General Studies
Morgan Stanley January 2013 - Present
J.P. Morgan April 2012 - December 2012
Sallie Mae October 2010 - April 2012
Bank of America June 2010 - October 2010
Bank of America December 2008 - October 2010
Bank of America March 2008 - December 2008
Wireless Advocates October 2004 - October 2007
Skills
Credit Analysis, Customer Service, Loans, Financial Analysis, Financial Services, Microsoft Office, Credit Risk, Fraud, Leadership, Investments, Microsoft Excel, Wealth Management, Asset Allocation, Securities, Customer Relations, User Acceptance Testing, Risk Assessment, Unix, Fraud Prevention, Sales Management, Testing, Credit Card Processing, Fraud Analysis, Direct Marketing, Direct Sales, Investment Banking, High Net Worth..., Financial Modeling, Asset Management, Account Reconciliation, Equities, Series 7
Education
Wilmington University 2007 — 2008
Bachelors of Science, Marketing
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2007
Assocaites of Applied Science, Business Administration
University of Delaware 2001 — 2005
Non-Degree, Leadership & Consumer Economics
Wireless Advocates April 2012 - Present
Wireless Advocates 2012 - 2012
Hickory Farms October 2011 - December 2011
Skills
Windows 7, Internet, Mobile Networking, Mobile Devices, Mobile Applications, Mobile Phone Apps, Mobile Platforms, Windows Mobile, Blackberry, Windows Phone, Tablets, TYPE 70WPM, Wireless Networking, Social Networking, Retail, Customer Service, Inventory Control, Cashiering, Management Training...
Education
El Camino College 2001 — 2002
Business Administration and Management, General
Cellular Sales January 2009 - Present
Wireless Advocates August 2006 - October 2008
Education
Erie Community College
Business Management
The Retail Outsource September 2012 - March 2013
Wireless Advocates July 2011 - August 2012
Retail Services November 2006 - July 2011
Radio Shack August 2000 - February 2004
Skills
Marketing, Social Media Marketing, Management, Sales Management, Social Media, Sales, Direct Sales, Sales Process, Account Management, Sales Operations, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, Wireless, Wireless Broadband, Satellite TV, Customer Service, Customer Satisfaction, B2B, Merchandising, Inventory Management, Inventory Control, Recruiting, Selling, Store Management, Operations Management, Customer Experience, Hiring, Cold Calling, Retail Sales, Customer Retention, P&L Management, Loss Prevention, Salesforce.com, P&L, Sales Presentations, Visual Merchandising, Team Building, Employee Training, Call Centers, Team Leadership, Coaching, Cellular Communications, Leadership, Time Management, Solution Selling, Forecasting, Competitive Analysis, Retail
Education
Eastern High School, Lansing Michigan 1968 — 1971
Eastman School of Music
Applied Music
DaVita October 2014 - Present
Spanaway Lake High School May 2010 - Present
Wireless Advocates December 2013 - October 2014
Wireless Advocates September 2012 - December 2013
Wireless Advocates January 2011 - September 2012
Hellgate High School April 2009 - April 2010
University of Montana January 2008 - March 2009
Skills
Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Time Management, Leadership, Public Speaking, Teaching, Coaching, Data Analysis, Training, Inventory Management, Recruiting, Sales Management, Negotiation, Marketing, Social Media, Management, Sales Operations, Hugs, Sales, Customer Satisfaction, Analysis, Mystery Shopping, Team Building, Cross-functional Team..., Process Improvement, Access
Education
The University of Montana 2004 — 2008
Bachelor of Science, Sociology
Green River Community College 2003 — 2004
Associate of Arts (A.A.), Psychology
Russell Cellular March 2014 - Present
Wireless Advocates July 2012 - April 2014
Frisbee Home Finishing February 2007 - July 2012
TMX Finance February 2011 - March 2012
Skills
Marketing, Communication, Customer Service, Project Management, Multi-unit, Wireless, Sales Management, Team Management, Advertising, Creative Strategy, New Business Development, Problem Management, Complaint Management, Direct Sales, Training, Mobile Devices, Management, Sales, Customer Experience
Education
Southern Illinois University, Edwardsville 1998 — 2002
Bachelor of Science (BS), Mass Communication/Media Studies
Drury University 1997 — 1998
Architecture
Wireless Advocates November 2014 - April 2015
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) October 2013 - November 2014
Philly News Now January 2011 - March 2011
Faber Coe & Gregg January 2010 - June 2010
Skills
Customer Service, Customer Satisfaction, Wireless, Sales, Sales Operations, Sales Process, Strategic Negotiations
Education
Florida State College at Jacksonville 2010 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Alade Designs February 2010 — Present
Wireless Advocates September 2011 — September 2012
Flextronics / Verizon Wireless January 2009 — August 2011
Nuewave Technology and Design January 2002 — October 2010
The Scotts Miracle-Gro Company March 2009 — January 2010
Menards Inc. April 2006 — October 2009
Haworth April 1995 — May 2005
Skills
Computer Literate, Microsoft Office, Web Design, Mobile device..., Co-Founder..., Mobile Phone..., Cascades (QML/C++)..., Cell phone..., CrackBerry.com..., Smartphone Consultant, HTML/ XHTML, CSS, PHP, Adobe Photoshop, Management, Inventory Management, Sales, Employee Training, Customer Service..., Customer Satisfaction, Customer Service, Photoshop, Troubleshooting
Education
Trump University 2008 — 2016
Computer and Trumpformation Sciences and Scams
Allegan County Republican Technology Center 2014 — 2015
Hat Manufacturing
Martin High School 1990 — 1994
High School Diploma
HGST, a Western Digital company June 2014 - Present
HGST, a Western Digital company with SDI International Corp. August 2013 - June 2014
Western Digital company with Kelly Services March 2013 - August 2013
Western Digital with Kelly Services January 2013 - March 2013
Microsoft Corporation with VMC March 2010 - June 2011
Spherion Staffing December 2009 - April 2010
Wireless Advocates February 2010 - February 2010
Microsoft Corporation May 2007 - July 2009
Microsoft Corporation June 2006 - May 2007
Microsoft Corporation August 2002 - June 2006
Skills
Software Documentation, Cross-functional Team..., Program Management, Vendor Management, Process Improvement, Management, Technical Support, Troubleshooting, Enterprise Software, CRM, Databases, SharePoint, Outsourcing, Cloud Computing, Call Center, Customer Support, Testing, Networking, Start-ups, Escalation, Leadership, Change Management, Service Delivery, Customer Satisfaction, Integration, Training Delivery, Training, Team Building, Team Leadership, Customer Service, Strategy, Business Process, Hardware, Analysis, Visio, IT Service Management, IT Management, Supportability Expert, Technical Team Lead, Technical Partner..., Call-Center..., Customer Support..., Executive and Press..., Laptops, Lotus Notes, Operating Systems, Windows XP Pro, Windows 7, Mac OS, Windows 8
Education
DeVry University-California 2012 — 2014
Associate's Degree
Bellevue College 2010 — 2010
Certificate
Bellevue College 2009 — 2010
Certificate of Completion
Bellevue College 2009 — 2009
Certificate
Bellevue College 2007 — 2007
Certificate
Bellevue College 2007 — 2007
Certificate
Heald College 2001 — 2001
Century 21 Department Stores February 2013 - Present
Sability November 2011 - February 2013
Polo Ralph Lauren August 2009 - July 2012
Wireless Advocates March 2009 - August 2009
Eddie Bauer November 2007 - March 2009
Kohl's Department Stores May 2006 - November 2007
Saks Incorporated August 2002 - May 2006
Saks Incorporated March 2002 - August 2002
Proffit's/McRae's Department Store January 1997 - February 2002
Skills
Forecasting
Education
Drake University 1992 — 1996
BS, Business Administration
Wireless Advocates January 2011 - Present
Wireless Advocates January 2011 - Present
Wireless Advocates November 2004 - January 2010
Car Toys 2000 - 2004
Future Shop 1995 - 2000
Skills
Retail, Merchandising, Sales, Sales Operations, Sales Management, Customer Experience, Sales Process, Leadership, Wireless, Profit, Customer Retention, Management, Telecommunications, Customer Satisfaction, Direct Sales
Education
Eastern Washington University
Organizational Communication, General
Amazon.com September 2013 - August 2014
Polaris Global Mobility May 2012 - January 2013
Wireless Advocates June 2011 - March 2012
Liberty Mutual/Safeco Insurance Companies December 2005 - November 2009
Safeco Insurance December 2000 - November 2005
The Orvis Company February 1998 - August 2004
Skills
Microsoft Office, Customer Service, Insurance, Microsoft Excel, Access, PowerPoint, Data Analysis, Microsoft Word, Sales, Outlook, Property & Casualty..., Analysis, Time Management, Leadership, Process Improvement, Accounting, Financial Analysis
Education
Glendale Community College
AT&T- Red Skye Wireless January 2015 - Present
MarketSource/T-Mobile June 2012 - July 2014
Wireless Advocates September 2007 - June 2012
Mosaic Sales Solutions March 2006 - September 2007
Wireless Retail March 2003 - January 2006
Skills
Sales Operations, Customer Service, Wireless, Team Building, Store Management, Direct Sales, Sales, Sales Process, Account Management, Customer Retention, Sales Management, Customer Satisfaction, Customer Experience, Retail, Cold Calling, Leadership
Education
Northeastern State University 1998 — 2000
Business Administration and Management, General
Eastern Oklahoma State College 1996 — 1998
Agricultural Business and Management
Coweta High School
Signet March 2013 - Present
RadioShack January 2012 - March 2013
Wireless Advocates February 2011 - January 2012
RadioShack November 2008 - March 2011
RadioShack October 2003 - November 2008
Skills
Store Management, Retail, Sales Operations, Coaching, Sales, Performance Management, Multi-Unit Management, Multi-unit, Loss Prevention, Visual Merchandising, Merchandising, Driving Results, Income Statement, Profit, Retail Sales, Management, P&L Management, Customer Satisfaction, Team Building, Employee Training, Customer Service, Sales Management, Recruiting, New Store Openings, Inventory Management, Training, Leadership, District Management, Interviews, Time Management, Hiring, Customer Experience, Customer Retention, Direct Sales, Inventory Control, CPFR, Cold Calling, Forecasting, Multi-unit Retail..., People Development, Sales Process, Selling, Store Operations, Talent Management, Planograms, Shrinkage, Associate Development, New Store Development, POS, Big Box
Education
East Los Angeles College 2004 — 2007
Associates Degree, Liberal Arts
Wireless Advocates December 2009 - January 2012
Sears Outlet Stores, LLC March 2008 - April 2009
After Hours Formalwear 2004 - 2006
Pearle Vision 2002 - 2004
Skills
Inventory Management, Store Management, Training, Employee Relations, Leadership, Sales, Loss Prevention, Recruiting, Human Resources, Retail, Profit, Merchandising, Hiring, Customer Service, P&L, Customer Retention, Customer Satisfaction
Education
Dallas Baptist University 1990 — 1994
BA, Management
Wireless Advocates April 2014 - Present
Penn Medicine December 2010 - May 2014
New Horizons Computer Learning Center 2006 - 2009
Skills
Public Speaking, Microsoft Office, Research, Social Media Marketing, Healthcare, PowerPoint, Customer Service, Microsoft Excel, Marketing, Microsoft Word, Data Analysis, Marketing Strategy, Email Marketing, Project Management, Strategic Planning, Leadership, Team Leadership, Team Building, Negotiation, Business Analysis, Budgets, Self Defense, Sales Management, Windows, Outlook, Teaching, Leadership Development, Sales, Retail, Business Planning, Social Media, Web Design, New Business Development, Karate, Blogging, Account Management, Program Management, Business Development, Event Planning, Process Improvement, Public Relations, Change Management, HTML, Analysis, Recruiting, Project Planning, Marketing Communications, Business Strategy, Management, Market Research
Education
Emergency Medical Services Training Institute
EMT-B
Florida Institute of Technology
Wireless Advocates September 2010 - Present
Joele Frank, Wilkinson Brimmer Katcher June 2008 - October 2010
Skills
Social Media, Advertising, Social Networking, Public Relations, Microsoft Office, Microsoft Excel, Editing, Sales, Social Media Marketing, Human Resources, Public Speaking, Event Management, Retail, Training, PowerPoint, Management, Event Planning, Account Management, Project Management, Budgets, Outlook, Strategic Planning, Inventory Management, Recruiting, Building Relationships, Marketing, Internal Communications, Customer Service, Customer Satisfaction, Negotiation, Employee Relations, Microsoft Word, Team Building, Time Management
Education
Eastern Washington University
Bachelor of Arts (B.A.), Behavioral Sciences
Bank of America Merchant Services April 2013 - Present
BofI Federal Bank November 2012 - April 2013
Wireless Advocates June 2012 - November 2012
Revival Homes LLC September 2010 - June 2012
Skills
Client Aquisition, Manage Client..., Cold Calling, Job Coaching, Employee Training, Employee Relations, Strategic Partnerships, Generating Revenue, Territory Penetration, Referrals, Client Co-ordination, Client Education, Consulting, Business Development, Customer Service, Microsoft Office
Education
Eastern Connecticut State University 2005 — 2009
Bachelors of Science, Environment Earth Science
Northwestern Regional #7 High School 2001 — 2005
Creative Print House, Inc. February 2014 - Present
CCU2 Enterprise, Inc March 2012 - Present
Wireless Advocates January 2011 - March 2012
TKO Comedy 2009 - 2009
Skills
Coaching, Life Coaching, Presentation Coaching, Business Coaching, Wellness Coaching, Executive Coaching, Philosophy of Mind, Sales Psychology, Social Psychology, Manage Client..., Neurolinguistics, Customer Satisfaction, Wireless, Retail Sales, Sales, Sales Operations, Customer Retention, Sales Management, Cellular Communications, Mobile Devices, Cold Calling, Retail, Direct Sales, Blackberry, Leadership, Selling Skills, Customer Service, Management, Marketing, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Social Networking, Training
Education
V Power University
Enlightenment, Everything, 5.0
Pasadena City College 2009 — 2009
Cinematography and Film/Video Production, 4.0
East Los Angeles College 2003 — 2005
Associates Degree, Registered Nursing/Registered Nurse, 3.85
Amazon.com January 2014 - June 2015
Amazon.com November 2010 - January 2014
H10 Capital February 2010 - November 2010
Aquent September 2007 - March 2008
T-Mobile September 2007 - March 2008
Wireless Advocates September 2004 - February 2006
Starbucks Coffee Company 1992 - 2003
Skills
Retail, Inventory Management, Cross-functional Team..., Process Improvement, Microsoft Office, Customer Service, Project Management, Microsoft Excel, Vendor Management, Team Building, Purchasing, Project Planning, Inventory Control, Strategic Planning, Forecasting, Management, Marketing, Leadership, Sales, Data Analysis, Operations Management, Coaching, Pricing, Program Management, Sourcing, Budgets, Outlook, Team Leadership, Data Quality, Recruiting, Microsoft Word, Analysis, Access, Customer Satisfaction, Supply Chain, Product Management, Account Management, Merchandising
Education
Fort Lewis College 1987 — 1988
Philosophy
Western State Colorado University 1985 — 1986
Elementary Education
Wireless Advocates October 2012 - Present
Michigan International Speedway May 2011 - August 2013
Wireless Advocates October 2012 - May 2013
Hungry Howie's Pizza, Inc. May 2010 - August 2010
Irish Hills Construction June 2009 - August 2009
Education
Grand Valley State University 2010 — 2014
Bachelor's Degree, Marketing and Business Management
Lenawee Christian School 2006 — 2010
High School, GPA- 3.8
Wireless Advocates October 2010 - Present
Toys R Us March 2008 - June 2010
Education
Northern Illinois University 2013 — 2015
Bachelor's Degree, Finance, General
Elgin Community College 2008 — 2013
Associate's Degree
Vanguard Cleaning June 2007 - Present
DePaul University September 2006 - Present
Wireless Advocates August 2006 - January 2007
True Green Chemlawn February 2005 - July 2006
White Castle June 2000 - June 2002
Education
College of Commerce
Bachelor of Science, Management
DePaul University
ZWireless October 2014 - Present
Family Dollar October 2013 - Present
Premium Retail Services May 2013 - August 2013
Wireless Advocates September 2011 - November 2012
Dodge's Money Center December 2009 - January 2011
Natchez Adams Public Schools September 2008 - December 2009
International Paper October 1995 - July 2003
Skills
Insurance, Credit, Banking, Loans, Health Insurance, Financial Analysis, Investments, Risk Management, Employee Benefits, Finance, Accounting, Strategic Financial..., Microsoft Office, Accounts Receivable, Sales, Customer Satisfaction, Coaching
Education
Strayer University (VA) 2010 — 2013
Master of Public Administration (MPA), Public Administration, 3.58/4.0
Strayer College 2008 — 2010
Bachelor of Arts, Business
Copiah-Lincoln Community College 2003 — 2005
Associate of Arts, Medical Billing and Coding
Wireless Advocates April 2012 - January 2015
Wireless Advocates April 2012 - May 2012
RadioShack March 1999 - September 2011
Thom McAn May 1993 - December 1997
Skills
Customer Service, Electronics, Hiring, Profit, Wireless, Wireless Broadband, Wireless Networking, Cellular Communications, Customer Satisfaction, Customer Experience, Customer Retention, Merchandising, Retail, Store Management, Sales Management, Inventory Management, Sales, Training, Performance Management, Inventory Control, Team Building, Coaching, Visual Merchandising, Retail Sales, Loss Prevention, Recruiting, Leadership, Management, Time Management, P&L, Store Operations, Sales Operations, Team Leadership, Direct Sales, P&L Management, Account Management, Sales Process, Succession Planning, Human Resources, Payroll, Leadership Development, Cross-functional Team..., Strategic Planning
Education
Framingham State College
Business Administration--Accounting--minor in small business management
Northeastern University
Business Administration--Accounting--Minor in Small Business Management
Artsy Fartsy Cyndi Sea Glass and Collectibles June 2010 - Present
Wireless Advocates 2011 - 2012
Education
Edmonds Community College 2013 — 2016
English Language and Literature/Letters, Art, Family Support Service, IT
Aladdin Bail Bonds June 2012 - Present
Bridge Wireless October 2007 - June 2012
Wireless Advocates June 2007 - October 2007
Fry's Electronics August 2006 - June 2007
Skills
Retail, Customer Service, Computer Hardware, Wireless, Retail Sales
Education
San Jose State University 2007 — 2010
Bachelor of Science (BS), Marketing
Evergreen Valley College 2004 — 2006
Associate's degree, Business Administration and Management, General
Wireless Advocates November 2012 - Present
Arbonne May 2012 - Present
Nynut Communications, Petersburg TV.com October 2007 - Present
Skills
Wellness, Network Marketing, Customer Service, Skin Care, Home Based Business, Marketing, Direct Sales, Sales, Coaching, Social Networking, Public Speaking
Education
Everest University-Tampa 2007 — 2011
Bachelor's degree, Paralegal Studies
North Carolina Wesleyan College 1998 — 2002
Bachelor of Arts (B.A.), Criminal Justice/English
Kaplan University
Master of Arts (MA), Criminalistics and Criminal Science
University of Phoenix
Master of Business Administration (MBA), Building/Property Maintenance
Embry-Riddle Aeronautical University January 2015 - Present
Hertz August 2015 - Present
Active Business Solutions January 2012 - Present
Apex Automotive Group March 2013 - March 2015
EarthLink Business December 2013 - January 2015
Comcast October 2012 - November 2013
Northwest Automotive, LLC October 2011 - March 2013
T-Mobile March 2010 - November 2011
Wireless Advocates April 2008 - September 2009
Tank Sports February 2005 - June 2007
Education
Embry-Riddle Aeronautical University 2015 — 2017
Master of Business Administration (M.B.A.), Aeronautics/Aviation/Aerospace Science and Technology.
Portland State University - School of Business
Bachelor's Degree, Business Administration, Management, and Real Estate.
Coursera University of Washington
Continuing Education Online, Management Information Systems, General, No course grade
Coursera Wharton University of Pennsylvania
Continuing Education Online, Business, Management, Marketing, and Related Support Services, No course grade
Ruby Tuesday May 2013 - Present
Wireless Advocates March 2013 - March 2013
Direct Industrial, LLC September 2011 - February 2013
Wiregrass Church 2005 - 2013
Applebees June 2009 - December 2011
Burger King, Goldco, L.L.C August 2006 - June 2009
Farm Work January 2004 - January 2006
Courts of Praise Church January 2003 - January 2004
Skills
Wireless, Mobile Devices, Customer Retention, Telecommunications, Cellular Communications, Music Production, Music, Music Industry, Aircraft Maintenance, Maintenance & Repair, Equipment Maintenance, Customer Service, Food Service
Education
Enterprise State Community College 2008 — 2010
Associate's degree, Applied Science
Ridgecrest Christian School 2004 — 2008
High School Diploma, General
Wireless Advocates August 2012 - Present
AT&T mobility October 2006 - October 2010
Century 21 Department Stores May 2004 - September 2006
Skills
Customer Service, Sales, Management
Education
Essex County College 2010 — 2015
N/A, Human and Social services
West orange high school 1999 — 2000
Diploma, Computer Science
Yoh, A Day & Zimmermann Company July 2013 - Present
L-3 STRATIS December 2011 - July 2013
Wireless Advocates June 2006 - November 2012
Skills
Windows 7, Help Desk Support, Security+, Active Directory, Windows Vista, Remote Desktop, Remedy Ticketing System, PSTN, Outlook Express, Security Clearance, CompTIA A+ Certification, Android, Blackberry Enterprise..., Apple OS, Microsoft Exchange, Laptops, VPN
Education
Frederick Community College
General Studies
Texas Instruments February 2015 - Present
Texas Instruments June 2014 - February 2015
Bloom Energy February 2013 - May 2014
Wireless Advocates September 2010 - February 2013
Barnes & Noble June 2009 - December 2010
Skills
Labview, Verilog, Python, Matlab, C/C++ STL, LTSpice, AutoCAD, Microsoft Excel, Engineering, Microsoft Office, Renewable Energy, Solidworks, Electrical Engineering, Energy, PCB design
Education
San Jose State University 2011 — 2013
Bachelor of Science (BS), Electrical Engineering
Evergreen Valley College 2008 — 2010
Target Mobile March 2012 - Present
Wireless Advocates September 2011 - March 2012
RadioShack February 2011 - September 2011
Skills
Customer Service, Sales Management, Sales Operations, Data Entry
Education
Glendale Community College
General Education Studies
Victory High School
High School Diploma
Wireless Advocates October 2014 - Present
MarketSource Inc. March 2013 - July 2014
RadioShack December 2011 - February 2013
in home support services September 2006 - August 2011
Rite Aid January 2007 - January 2008
Skills
Sales, Customer Service, Retail, Marketing, Sales Management, Leadership, Cashiering, Customer Satisfaction, Management, Recruiting, Sales Operations, Selling, Training
Education
Cuesta College
T-Mobile June 2014 - Present
Wireless Advocates February 2013 - March 2014
Skills
Technology, Sales, Sales Management, Time Management, Customer Retention, Wireless, Sales Operations, Direct Sales, Customer Experience, Customer Satisfaction, Cold Calling, Mobile Devices, Sales Process, Account Management, Retail Sales, Networking, Solution Selling, Profit, Selling, Store Management, Sales Presentations, Retail, Selling Skills, Merchandising, Cellular Communications, Team Leadership, Inventory Management, Product Marketing, Loss Prevention, Competitive Analysis, Management, Building Relationships, M2M, Product Management, Cross-functional Team..., Strategy, Team Management, Forecasting, Mobile Technology, Employee Training, Hiring, Inventory Control
Education
Edison Community College 2010 — 2012
Associate of Arts (A.A.)
GameStop March 2011 - May 2015
Syslab June 2011 - August 2011
Wireless Advocates February 2010 - May 2011
Skills
Sales, Customer Service, Information Technology, Customer Retention, Management, Retail Sales, Customer Satisfaction, Wireless, Retail, Inventory Management, Time Management, Store Management, Loss Prevention, Customer Experience, Visual Merchandising
Education
Full Sail University 2015 — 2015
Media Communications Certificate, Specialized Sales, Merchandising and Marketing Operations, currently enrolled
Northern Kentucky University 2008 — 2009
Undecided
Amelia High School 2004 — 2008
Verizon Wireless August 2010 - March 2012
Wireless Advocates July 2011 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop
Education
Delaware State University 2009 — 2010
Premiere Digital Services December 2014 - Present
Wireless Advocates January 2013 - November 2014
Skills
Customer Service, Mobile Devices, Sales Management, Telecommunications, Customer Retention, Cellular Communications, Sales, Wireless Networking, Direct Sales, Sales Operations, Audio Engineering, Audio Mixing, Music Production, Pro Tools, Audio Books, Live Sound, Studio Recording, Digital Media, Transcoding
Education
Conservatory of Recording Arts and Sciences 2012 — 2013
Audio Engineering
Wireless Advocates September 2014 - Present
MarketSource Inc. August 2012 - July 2014
Skills
Sales Management, Customer Service, Management, Sales, Microsoft Office, Project Management, Leadership, Strategic Planning, New Business Development, Business Development
Education
De La Salle Highschool
Dominican University of California
Nursing Education