AAA Company
Industry: Non-profit
DescriptionThe American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held non-profit national member association and service organization with over 58 million members in the United States and Canada. Headquarters: Heathrow, Florida, United States Founded: 4 March 1902, Chicago, Illinois, United States CEO: Marshall L. Doney (1 Jul 2015–) Founders: Automobile Club of America, Chicago Automobile Club, Parent organization: Colonial Realty Partnership (CRLP) Subsidiaries: AAA Southern New England, Gig Car Share,
AAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
AAA Salaries. You can even request information on how much does AAA pay if you want to. Learn about salaries, pros and cons of working for AAA directly from the past employees.
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AAA Employees
AAA October 2014 - Present
Books A Million August 2011 - August 2012
CH2M HILL March 2007 - August 2010
Skills
Cpr Certified, First Aid, Typing, Writing, Customer Service, Social Media, Social Media Marketing, Social Networking, Social Skills, Marketing, Marketing Strategy, Marketing Communications, Communication, Computer Proficiency, Teamwork, Training, Event Planning, Customer Satisfaction, Data Entry, Microsoft Word, Blogging, Creative Writing, Outlook, Advertising, Critical Thinking, Email Marketing, Microsoft Excel, Newsletters, Trade Shows, Microsoft Office, Sales, Team Leadership, Public Relations, Fundraising, Editing, Online Marketing, Telephone Skills, Market Research, Research, Public Speaking, Adobe Creative Suite, Internal Communications, Data Analysis, Inventory Management, Marketing Research, Team Building, Media Relations, Integrated Marketing, WordPress
Education
University of Phoenix 2007 — 2012
Bachelor of Science (B.S.), Marketing
AAA November 2010 - Present
University of Nevada Las Vegas December 2000 - Present
United Football League July 2010 - October 2010
Entertainment Benefits Group September 2009 - June 2010
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. April 2008 - September 2009
Enterprise Rent-A-Car September 2005 - February 2007
Arena Football League January 2006 - June 2006
Skills
Customer Service, Marketing, Sales, Team Building, Event Planning, Public Speaking, Property, Team Leadership, Insurance, Public Relations, Hotels, Hospitality, Management, Microsoft Office, Microsoft Excel, Social Media, Strategic Planning, Training
Education
UNLV 2000 — 2005
BA, Communications
FLOOD MAZDA May 2014 - Present
AAA November 2013 - June 2014
The Spot Underground June 2012 - 2014
-- August 2012 - 2013
Natalias in the Sky 2012 - 2013
BLU May 2012 - August 2012
-- February 2012 - May 2012
-- February 2011 - January 2012
-- April 2009 - December 2010
-- July 2006 - October 2009
Skills
Hiring, Training, Management, Restaurants, Inventory Control, Scheduling, Customer Service, Microsoft Office, Payroll, Analysis
Education
University of Rhode Island 2002 — 2006
College Diploma, Business Management
Cranston High School 1997 — 2001
High School Diploma, Liberal
AAA February 2008 - December 2008
Education
University of Phoenix 2012 — 2016
Associate of Science (A.S.), Accounting
Coronado High School 1997 — 1998
High School Diploma
PawBabies August 2014 - Present
Republic Airways Holdings, Inc. December 2002 - September 2014
AAA 2008 - 2009
Lucent Technologies 2000 - 2001
Skills
Airlines, Team Leadership, Flight Safety, Aviation, Presentations, Flights, Commercial Aviation, Hospitality, Team Building, Windows xp, MS Office, Linux, IOS, Information Technology, Information Security, Wireless Networking, Fiber Optics, splicing, Soldering, Windows 7, Windows XP
Education
Dog Gone University 2014 — 2014
Pet Tech Pet CPR and First Aid Certified
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Information Systems Security
AAA July 2014 - Present
Partners Consulting January 2011 - May 2012
Verizon Business February 2003 - December 2010
Cox Target Media January 1999 - January 2003
Skills
Customer Retention, Solution Selling, Account Management, Business Development, Sales Process, Cloud Computing, Selling, Team Building, Unified Communications, Strategic Planning, Wireless, Direct Sales, Sales Operations, Telecommunications, Sales, Marketing Strategy, Enterprise Software, Salesforce.com, Call Centers, MPLS, Co-location, Professional Services, VoIP, Networking, Competitive Analysis, Data Center
Education
University of Phoenix 2003 — 2005
Bachelor, Business Management
AAA August 2014 - Present
Arizona Public Service (APS) August 2013 - November 2013
Fields Consulting Group 2012 - 2013
Honeywell Aerospace May 2006 - April 2012
2Wire August 2005 - February 2006
United States Air Force October 2001 - July 2005
Skills
Troubleshooting, Customer Service, Microsoft Office, Technical Support, Training, Software Installation, Windows 7, Software Documentation, Help Desk Support, Information Technology, Hardware, Management, Windows XP, CRM, Active Directory, Manufacturing, Windows 8.1, Point of Sale..., Computer Imaging, Computer Hardware..., Active Directory..., Computer Hardware..., Electronics, Windows 10
Education
University of Phoenix 2005 — 2008
Bachelor of Science (B.S.), Information Technology, 3.85
AAA March 2015 - Present
AAA January 2015 - March 2015
Eletech, Inc. May 2014 - August 2014
Lincoln Pro Baseball - Saltdogs May 2013 - August 2013
Zyantus, Inc. October 2012 - December 2012
Alpha Phi Sorority November 2010 - December 2012
The Lincoln Race Course May 2010 - August 2012
Skills
Marketing, Healthcare Information..., Data Analysis, Critical Thinking, Cold Calling, Financial Accounting, Management, Organization, Sales, Perfectionist, Analytical Skills, Microsoft Office, Public Speaking, Community Service, Event Planning, Leadership, Social Networking, Facebook, Microsoft Excel, Customer Service
Education
University of Nebraska at Kearney 2010 — 2014
Business Administration with an emphasis in Management, Finance and Spanish minor, Senior
Universidad Peruana de Ciencias Aplicadas 2013 — 2013
Spanish Minor, Spanish Translation
Waverly High School 2006 — 2010
GED
Metropolitan Hardwood Floors September 2013 - Present
AAA April 2013 - September 2013
Air Methods Corporation November 2004 - March 2012
Skills
Crisis Communications, Aviation, Technical Writing, Public Relations, Social Media
Education
University of Nebraska at Omaha 1991 — 1999
Bachelor of Arts (B.A.), Art History with Minor in French
Westside High School 1987 — 1990
General Esucation Degree, High School/Secondary Diplomas and Certificates
PayPal/ebay July 2011 - Present
CSC March 2006 - June 2011
AAA 2004 - 2006
Motorola 2003 - 2004
Skills
Agile Methodologies, SDLC, Software Project..., PMP, Scrum, Requirements Analysis, Agile Project Management, Software Quality..., Quality Assurance, Test Automation, Program Management, Testing, Software Development, Unix, Integration, Cross-functional Team..., Test Planning, Java, Strategy, Project Management, Management, Project Planning, JIRA, Leadership
Education
University of Mumbai 1992 — 1998
AAA September 2015 - Present
The New Tropicana Las Vegas August 2014 - September 2015
MGM Grand Hotel & Casino Las Vegas December 2010 - August 2014
AMC Theatres 2007 - August 2010
Abercrombie & Fitch July 2009 - July 2010
Skills
Chinese, Teamwork, Microsoft Office, Customer Service, Multi-line Phone, Sales, Market Research, English, Data Analysis, Multilingual, Business, Analysis, Hospitality, Hostess, Hotels, Cash Handling Experience
Education
UNLV 2009 — 2014
Bachelor's Degree, International Business
Sierra Vista High School
AAA August 2015 - Present
New Season Christian Ministries September 2009 - Present
Enterprise Rent-A-Car December 2014 - August 2015
Landview Property Management January 2014 - July 2015
Innovative Staffing Resources December 2012 - December 2014
JD Property Management January 2006 - January 2014
Linder's Furniture August 2009 - July 2010
1-Day Paint & Body August 2007 - October 2009
Pacific Life March 1998 - September 2006
Pacific Life January 1987 - February 1998
Skills
Technology, Sales Management, Property Management, Real Estate, Leases, Rentals, Investment Properties, JCL, DB2, CICS, Mainframe, VSAM, IMS DB/DC, z/OS, Disaster Recovery, Public Speaking, Management, Team Building, Customer Service, Strategic Planning, Leadership, Microsoft Office
Education
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, A
University of Phoenix 2010 — 2013
Bachelor of Business, Business Administration and Management, General
Long Beach Bible College
Hermeneutics, Homiletics, and Church History
AAA April 2012 - July 2013
ReadyFunds September 2011 - December 2011
Vacations To Go December 2008 - September 2011
The Washington Post November 2005 - August 2008
Lowe's Home Improvement March 2003 - May 2005
Skills
Sales, Cruises, Business Development, Social Media, Online Advertising, Advertising, Training, Customer Service, Management, Microsoft Office, Social Networking, Project Management, Cold Calling, Account Management, Networking, Program Management, Salesforce.com, Leadership, Human Resources, Budgets, Marketing, CRM
Education
University of Phoenix 2005 — 2007
BA, Business/Marketing
AAA September 2014 - Present
Coach October 2013 - January 2015
AAA June 2014 - September 2014
University of Nebraska- Lincoln Children's Center August 2012 - December 2013
Millard Public Schools Kids Network September 2007 - July 2013
Skills
Youth Development, Social Media, Volunteer Management, Facebook, Public Speaking, Microsoft Office, Microsoft Word, Childcare, Teamwork, Sales, Leadership, Event Planning, PowerPoint, Social Networking, Customer Service, Microsoft Excel, Time Management, Research
Education
University of Nebraska-Lincoln 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing/Management, Economics, 3.42
University of Oxford 2013 — 2013
Economics, International Economics, Political Economy of Great Britain
Millard North High School 2006 — 2010
BBVA Compass January 2015 - Present
BBVA Compass July 2014 - Present
AAA May 2012 - July 2014
Skills
Leadership, Customer Service, Microsoft Office, Insurance, Project..., Motivated, personable..., Sales, Underwriting, Life Insurance, Umbrella Insurance, Recruiting, Marketing, Budgets, Property & Casualty..., Commercial Insurance, General Insurance, Claim, Liability, Workers Compensation, Health Insurance, Term Life Insurance, Fixed Annuities, Dale Carnegie Course:..., Dale Carnegie High..., Dale Carnegie Course:..., Financial Analysis, Management, Public Speaking
Education
University of North Texas 2012 — 2014
Master of Business Administration (MBA), MBA
The University of Texas at Arlington 2009 — 2012
Pacific Life Insurance Company March 2015 - Present
AAA April 2014 - February 2015
Mutual of Omaha January 2012 - March 2014
Prairie Life Fitness Center October 2009 - February 2011
Harry Hines Trading Company September 2004 - January 2005
Skills
Annuities, Building Business..., Consultative Sales..., Customer Service, Customer Relations, Family Protection, Financial Products and..., Fixed Annuities, Income Planning and..., Independent Planners, Indexed Annuities, Legacy Strategies, Life and Health..., Life Insurance, Long Term Care Insurance, Marketing Strategy, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Powerpoint, Microsoft Word, Problem Solving, Producer Alliance, Retirement Planning, Sales, Series 6, Series 63, Term Life Insurance, Whole Life Insurance
Education
University of Nebraska-Lincoln 2005 — 2009
Communication Studies, Sociolgy, English
VJ and Angela Skutt Catholic High School 2000 — 2004
AAA Northern California, Nevada & Utah April 2013 - Present
AAA 2013 - 2015
Farmers Insurance & Financial Services May 2008 - December 2012
Farmers Insurance May 2008 - December 2012
Ron Allan and Associates 2005 - 2007
Skills
Insurance, Underwriting, Customer Service, Leadership, Training, Call Centers, Sales, Coaching, Umbrella Insurance, Team Building, Property & Casualty..., Term Life Insurance, Marketing, Homeowners, New Business Development, Public Speaking, RV, Strategic Financial..., Renters, Negotiation, Motorcycle, Management, Flood Insurance, Real Estate, Sales Management, Investments, Investment Properties
Education
University of Phoenix 2014 — 2015
Bachelor’s Degree, Business Administration and Management, General, 3.51
Valley Insurance Group, LLC September 2011 - Present
AAA 2000 - 2011
Farmers Insurance 1996 - 2000
Skills
Commercial Insurance, Over 15 years in the..., Umbrella Insurance, Homeowners, Property & Casualty..., General Insurance, Liability, Renters, Term Life Insurance, Life Insurance, Health Insurance, Disability Insurance, Fixed Annuities, Underwriting, Claim, Licensed Property &..., Legal Liability, Casualty, RV, Whole Life, Professional Liability, Motorcycle, Accident, Leadership, Commercial Lines, Insurance, Brokers, Workers Compensation, Universal Life, Employee Benefits, Marine Insurance, Small Business, Sales, Claims Management, Long-term Care, Inland Marine
Education
UNLV 1996 — 2000
Business, Finance
Durango High School 1993 — 1996
General, General
Sentry Insurance April 2012 - Present
Sentry Insurance April 2012 - Present
AAA October 2009 - April 2012
AAA Life Insurance Company May 2008 - October 2009
All American Insurance March 2002 - May 2008
Skills
All lines of Insurance..., Licensed in both P and..., Selling, Health Insurance, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Underwriting, Liability, Casualty, Sales, Account Management, Workers Compensation, Life Insurance, Umbrella Insurance, Sales Management, Professional Liability
Education
University of Nebraska at Omaha 1993 — 1996
American History (United States), 3.8
TriNet February 2013 - April 2013
REDF November 2012 - February 2013
U.S. Census Bureau -- Census Coverage Management May 2010 - June 2010
AAA Northern California, Nevada, and Utah May 2009 - November 2009
AAA April 2009 - November 2009
AAA Northern California, Nevada & Utah Insurance Exchange November 1998 - November 2009
AAA of Northern CA, NV, & UT November 1998 - April 2009
Skills
Program Management, Office Administration, Business Management, Administrative..., Microsoft Office, Calendaring, Management, Leadership, Access, Nonprofits, Human Resources, Employee Relations, Insurance, PeopleSoft, Call Centers, Time Management, Outlook, Payroll, Budgets, Event Planning, Customer Service, Software Documentation, Recruiting
Education
University of Phoenix 1997 — 2012
Bachelor of Science (B.S.), Management, 3.52
Medtronic December 2012 - Present
AAA December 2011 - August 2012
URI Dining Services January 2009 - May 2011
Skills
Microsoft Office, Solidworks, Matlab, Mathematica, COMSOL, Lathe, Drill Press, Drilling, Milling Machine
Education
University of Rhode Island 2005 — 2011
BS, Mechanical Engineering
NFP Property and Casualty Services, Inc. September 2015 - Present
BB&T May 2004 - September 2015
AAA November 1999 - May 2004
State Farm Insurance Agency January 1998 - November 1999
State Farm Insurance Agency September 1990 - January 1998
Skills
Property & Casualty..., Insurance, Underwriting, General Insurance, Management, Sales, Risk Management, Change Management, Casualty, Umbrella Insurance, Brokers, Liability, Excess, Homeowners, Licensed Property &..., Insurance Brokerage, Customer Experience, Life Insurance, Term Life Insurance, Professional Liability, Commercial Insurance, Casualty Insurance
Education
The National Alliance for Insurance Education and Research 2012 — 2012
CIC, Personal Lines, Commercial Lines, Agency Management, Life/Health, Annual Update - Agency Management
University of Phoenix 2007 — 2008
Bachelors, Business Management
California State University, Fullerton 1988 — 1990
Bachelor of Science (B.S.), Business Management
Culligan 2014 - Present
AAA 2013 - 2014
Iowa Central Community College August 2011 - May 2013
Skills
Higher Education, Student Affairs, University Teaching, College Teaching, Curriculum Development, Teaching, Instructional Design, Academic Advising, Curriculum Design, Adult Education, Distance Learning, Tutoring
Education
University of Northern Iowa 2006 — 2011
Master of Arts (M.A.), American History (United States)
University of Northern Iowa
Bachelor of Arts (B.A.), History
Nationwide Insurance 2011 - Present
Color Me Cute Designs March 1987 - Present
21st Century Insurance February 1990 - April 2006
AAA 1979 - 1987
Skills
Insurance, Management, Claim, Claims Management, Facebook, Risk Management, Property & Casualty...
Education
University of Phoenix 2006 — 2008
BS, Business Management
Morningside High
AP Professionals December 2010 - Present
AAA June 2007 - December 2010
Honeywell Aerospace September 2006 - October 2007
JDA Software September 2005 - September 2006
Perot Systems Corp. July 2004 - September 2005
McKesson September 2003 - July 2004
Aon Hewitt (Formerly Exult) 2003 - 2004
Lucent February 2003 - April 2003
Skillsoft 1999 - 2002
NCS Person January 2000 - November 2000
Skills
Leadership, Technical Recruiting, Talent Acquisition, Vendor Management, Recruiting, Applicant Tracking..., Sourcing, Benefits Negotiation, Talent Management, PeopleSoft, Temporary Placement, Management, Human Resources, Interviews, SDLC, Internet Recruiting, Employee Training, Onboarding
Education
University of Phoenix 2002 — 2003
Master of Arts (MA)
InboxDollars October 2008 - Present
UnitedHealth Group May 2008 - October 2008
Mystic Lake Casino July 2006 - May 2008
AAA April 2004 - July 2006
AAA Minnesota/Iowa April 2001 - April 2004
AAA Minneapolis November 1995 - April 2001
AAA Nebraska November 1991 - November 1995
Skills
Trend Analysis, Branding & Identity, Team Building, CRM, Business Intelligence, Process Improvement, Integration, SDLC, Business Analysis, Leadership, Requirements Analysis, Training, Project Management, Team Management, Budgets, Sales, Customer Satisfaction, Photoshop
Education
University of Phoenix 2005 — 2007
MBA, Business
University of Wisconsin-Stout 1985 — 1989
BS, Business
Minneapolis Lutheran High School 1982 — 1984
graychicblog.com December 2013 - Present
Victoria's Secret January 2013 - December 2013
Soma Intimates March 2012 - January 2013
Gaylord Entertainment October 2009 - September 2010
Walgreens May 2007 - June 2008
Nordstrom October 2005 - October 2006
Gap Inc. November 1999 - October 2005
AAA May 2001 - June 2003
Chick-fil-A July 1998 - March 2000
Skills
Merchandising, Management, Marketing, Customer Service, Payroll, Product Development, Loss Prevention, Visual Merchandising, POS, Retail, Fashion, Apparel, Time Management, Event Planning, Inventory Control, Leadership, Store Management, Hospitality, Teamwork, Training, Retail Sales, Hiring, Merchandise Planning, Sales, Customer Satisfaction, Inventory Management, Invoicing, Microsoft Word, Filing, Profit, Fashion Design, Driving Results, Social Media
Education
University of North Texas 2003 — 2007
Bachelor of Science (BS), Fashion Merchandising
University of North Texas 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Fashion Merchandising
Richland High School
Lead Flash, LLC 2006 - Present
Lead Flash, LLC 2002 - 2006
TEM Systems, Inc. 2002 - 2002
PSDT / Miss Cleo 2001 - 2002
DemandStar / Onvia 2000 - 2001
AAA 1997 - 2000
Skills
Microsoft SQL Server, Process Automation, Software Implementation, Disaster Recovery, Database Design, Database Administration, SSIS, Powershell, jQuery, Lead Generation, Windows Server, Online Lead Generation, Quality Assurance, Web Development, Performance Tuning, SQL Tuning, Software Development, Data Warehousing, SSRS, ETL, SharePoint, SQL, XML, VB.NET, E-commerce, PPC, SEO, Web Analytics, Website Development, Affiliate Marketing, ASP.NET, High Availability, T-SQL, Active Directory, Web Services, Analysis Services, Enterprise Software, Databases, Team Management, .NET, Business Intelligence, Web Applications, IIS, Testing, Security, Visual Studio, Agile Methodologies, SEM, Landing Page...
Education
University of Phoenix
Computer Science
Archdiocese of New York January 2012 - Present
Mizuho Securities USA April 2006 - September 2009
Knight Capital Corp. 2000 - 2005
AAA 1994 - 2000
AAA 1994 - 2000
Skills
Financial Analysis, Bloomberg, Credit, Derivatives, Financial Reporting, QuickBooks, Financial Modeling, Banking, Investments, Financial Risk, Microsoft Excel, Risk Management, Access, Asset Managment, Process Improvement
Education
University of Phoenix 2005 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Phoenix
Master's of Business Management
AAA 2014 - Present
Chase Park Plaza Hotel Spa May 2009 - 2015
Freelance Makeup Artist April 2008 - 2015
Skills
Customer Service, Trade Shows, Event Planning, Time Management, Weddings, Fundraising, Hospitality, Microsoft Office, Product Promotion, Creativity, Team-oriented
Education
University of Phoenix-St Louis Campus 2009 — 2013
Marketing/Hospitality
U.S. Bank September 2014 - Present
Hackers / Founders February 2014 - Present
Entrepreneur Circle Presents A Dinner With... Series September 2013 - Present
Winter & Associates May 2012 - Present
SVForum 2008 - Present
AAA February 2014 - August 2014
Wells Fargo & Co. April 2013 - September 2013
Copart October 2012 - March 2013
Visa January 2012 - April 2012
106 Miles August 2011 - January 2012
Education
University of San Francisco 1997 — 1999
Bachelor of Science, Information Systems Management
Agile Learning Labs
Certified Scrum Product Owner, CSM, Agile, SCRUM
David J. Anderson & Associates
Kanban Leadership
PMI Silicon Valley Chapter
Portfolio Management
University of California, Berkeley
Project Management, Computer Information Systems, Graphic Design
AAA January 2014 - Present
Combined Insurance December 2011 - Present
Zellers Insurance & Financial Services May 2011 - Present
State Farm 2013 - 2014
State Farm 2013 - 2014
UIG Brokerage 2010 - 2011
zellers Ins 2008 - 2009
Skills
Disability Insurance, Small Business, Health Insurance, Long-term Care, Fixed Annuities, Life Insurance, Insurance, Employee Benefits, New Business Development, Sales, Marketing Strategy, Customer Service, Strategic Financial..., Brokers, Whole Life, Term Life Insurance, Social Media, Public Speaking, Microsoft Office, Strategic Planning, Property Claims, Estate Planning, Retirement Planning, Commercial Insurance, Retirement, 401k, Long Term Care Insurance, General Insurance, Workers Compensation, Critical Illness, Legal Liability, Underwriting, Property & Casualty..., Liability, Health Savings Accounts, Medicare, Universal Life, Permanent Life Insurance, Accident, Claim, Marketing
Education
University of Southern California 1998 — 2000
BSL, Law, 3.5
Samson Rope Technologies May 2012 - Present
Samson Rope Technologies January 2011 - May 2012
Vic Gutman & Associates January 2010 - December 2010
Vic Gutman and Associates January 2008 - December 2008
AAA May 2007 - December 2008
Qdoba Mexican Grill May 2008 - August 2008
Skills
Event Management, Public Relations, Social Media Marketing, Advertising, Press Releases, Marketing, Event Planning, Management, Sales, Trade Shows, Editing, Teamwork, Budgets, Customer Service, Social Media
Education
University of Nebraska at Omaha 2007 — 2009
Business Administration, Marketing & Management
AAA National (Kolter Solutions) May 2015 - Present
PRO Unlimited November 2014 - February 2015
Electronic Arts February 2010 - October 2014
Florida Virtual School March 2009 - August 2009
AAA June 2007 - December 2008
Kinetics (NCR) September 2004 - February 2007
Aetea (Capital One) July 2003 - September 2004
TransTegrity March 2002 - April 2003
CIBER January 2001 - January 2002
SunGard Public Sector 1997 - 2001
Skills
Agile Methodologies, Process Improvement, Quality Assurance, SDLC, Business Process, Business Intelligence, Integration, MS Project, Visio, Software Documentation, Project Management, Software Development, XML, Management, Testing, PMP, ITIL, Leadership, Requirements Analysis, Project Planning
Education
University of Oklahoma 1981 — 1985
MS, Microbiology & Immunology
Phillips University 1973 — 1977
BS, Biology
ARTAX September 1999 - Present
AAA September 2007 - October 2008
Education
University of Southern California 1980 — 1983
PikeMarketing, Inc. June 2007 - Present
Action Products International, Inc. 2008 - 2008
Dynetech Corp 2004 - 2007
AAA 1995 - 2003
Nabisco Biscuit Company 1992 - 1994
Holiday Inns 1988 - 1992
Pepsi Cola 1982 - 1988
Skills
Marketing Strategy, Marketing, Product Marketing, Direct Marketing, Email Marketing, Social Media Marketing, Marketing Communications, Product Development, Online Advertising, Competitive Analysis, Market Research, New Business Development, Strategic Planning, Lead Generation, Strategic Partnerships, Online Marketing, Start-ups, Entrepreneurship, Brand Management, Strategy, Account Management, Marketing Research, Integrated Marketing, Leadership, Marketing Management, Business Planning, Management, Team Building, Direct Mail, Program Management, Sales, Brand Development, E-commerce, Advertising, B2B, Business Development, Digital Marketing, SEO, CRM, SEM, Analytics, Contract Negotiation, Web Marketing, Digital Strategy, Public Relations, Product Management, Social Networking, Web Analytics, Social Media, Digital Media
Education
University of Pennsylvania - The Wharton School
BS Economics, Marketing
LRS Healthcare August 2015 - Present
AAA May 2015 - August 2015
Capstone Consulting October 2014 - May 2015
Skills
Recruiting, Business Analysis, Consulting, Business Intelligence, Leadership, Technical Recruiting, Vendor Management, Sales, Team Building, Social Media
Education
University of Nebraska at Omaha 2007 — 2012
Bachelor's degree, Business Management, Marketing, and General Studies
Creighton Prep
Creighton Prep
Integrity Financial Group 1992 - Present
AAA 1990 - 1992
Skills
Employee Benefits, Retirement Planning, 401k, Retirement, Insurance, Pensions, Financial Planning, Investments, Asset Management, Small Business, Fixed Annuities, Mutual Funds, Disability Insurance, Estate Planning, Life Insurance, IRAs, Wealth Management, Term Life Insurance, Health Insurance, Whole Life, Strategic Financial...
Education
University of Nebraska-Lincoln 1984 — 1989
BA, Sociology, Minor English & Speech
Nextech Systems April 2015 - Present
Greenway Health November 2012 - April 2015
Mercer Investment Consulting November 2009 - November 2012
Hammond Associates November 2009 - December 2010
AAA July 2009 - November 2009
Skills
Asset Allocation, Investments, Portfolio Management, Finance, Investment Management, Financial Analysis, Financial Modeling, Microsoft Office, Management, Leadership, Mutual Funds, Asset Management, Mergers & Acquisitions, Customer Service, Sales, Due Diligence, Analysis, Budgets, Financial Variance...
Education
University of South Florida - College of Business Administration 2005 — 2009
BS in Finance
Not named yet May 2008 - Present
Best Buy March 2005 - February 2008
Best Buy December 2001 - March 2005
Best Buy March 2001 - December 2001
Best Buy April 1999 - March 2001
Caldor July 1997 - March 1999
Kmart July 1992 - July 1997
Kmart September 1988 - July 1992
AAA July 1988 - November 1990
Education
University of Rhode Island 1986 — 1989
AAA June 2015 - Present
Xerox September 2010 - June 2015
Xerox September 2010 - January 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Process Improvement, Team Building, Customer Satisfaction, Leadership, Training, Call Centers, Outlook, Data Entry
Education
University of Phoenix
Associate's degree, Business Administration and Management, General
AAA Client Service RepresentativeOdyssey Logistics & Technology CorporationMay 2014 - March 2015
Skills
Training, Microsoft Excel, Leadership, Event Planning, Customer Service
Education
University of North Carolina at Charlotte 2009 — 2013
Bachelor of Arts (BA), Psychology
Nitro, Inc. August 2015 - Present
Trepoint Barc February 2014 - July 2015
Trepoint March 2013 - July 2015
LiveOps October 2009 - March 2013
AAA October 2008 - October 2009
Arc Worldwide 2005 - March 2008
Frankel (now Arc Worldwide) 1999 - 2005
Dole Packaged Foods 1996 - 1999
Dailey & Associates 1992 - 1996
Skills
Integrated Marketing, Competitive Analysis, Marketing, Advertising, Product Marketing, Strategic Planning, Marketing Strategy, Salesforce.com, Creative Direction, Management, Mobile Devices, SaaS, Digital Marketing, Promotions, Social Media Marketing, Marketing Communications, Product Development, Content Marketing, Customer Experience, CRM, Team Leadership, Strategic Brand..., Online Advertising, Messaging Development, Retail, Start-ups, Sales Operations, Account Management, Online Marketing, Lead Generation, New Business Development, Project Management, Creative Development, FMCG, Social Media, B2B, B2C, Financial Services, Cloud Computing, Strategy, Market Research, Customer Acquisition, Client Services, P&L Management, Cross-functional Team..., Leadership, Multi-channel Marketing, Direct Marketing, Strategic Partnerships, Brand Development
Education
University of Pennsylvania - The Wharton School 1987 — 1991
B.S. in Economics, Marketing & Multinational Management
Walt Disney World January 2015 - August 2015
Riverbanks Zoo September 2014 - November 2014
AAA May 2014 - August 2014
Skills
Microsoft Office, Customer Service, Sales
Education
University of South Carolina-Columbia 2013 — 2017
Bachelor’s Degree, Tourism and Travel Services Management, Junior
Mid-Arkansas Utilities December 2014 - Present
U.S. Department of Veterans Affairs October 2014 - Present
U.S. Department of Veterans Affairs June 2014 - September 2014
Kroger January 2012 - April 2013
STARTEK February 2010 - December 2010
AAA October 2008 - September 2009
Fred's Inc. March 2008 - July 2008
MCP Trucking January 2005 - February 2008
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Outlook, 60 WPM, Publisher, OneNote, Quickbooks, Training, Data Entry, Invoicing, Customer Service, Administrative..., Problem Solving, Filing, Payroll, Fax, Time Management, Telephone Skills, Sales, Customer Satisfaction, Administration, Documentation, Cashiering, Access, Teamwork, Critical Thinking, Team Building, Medical Terminology, Spreadsheets, Leadership, Office Administration, Office Equipment, Strategic Planning, HIPAA, Healthcare, Troubleshooting, Medical Billing, Phone Etiquette
Education
University of Phoenix 2013 — 2015
Bachelor of Science, Healthcare Administration/Health Management
University of Phoenix 2011 — 2013
Associate of Arts, Health Care Administration/Medical Records
AAA June 2014 - Present
Saama Technologies, Inc. November 2010 - Present
Genentech March 2011 - June 2014
Skills
PL/SQL, SQL, Data Warehousing, Informatica, Oracle, ETL, Data Modeling, Unix, Business Objects, Java Enterprise Edition, Unix Shell Scripting, Requirements Analysis, Business Intelligence, SDLC, Teradata, Data Integration, Data Migration, Solution Architecture
Education
University of Pune
Bachelor of Engineering (BE), Computer Engineering
Vishwakarma Institute of Information Technology
Bachelor of Engineering (BE), Computer Engineering
AAA June 2013 - Present
Gerber Life Insurance October 2012 - June 2013
Charter Communications December 2011 - August 2012
Charter Communication April 2006 - December 2011
Charter Communications August 2005 - April 2006
Charter Communications January 2005 - August 2005
Skills
Call Centers, Customer Experience, Training, Sales, Customer Service, Customer Retention, CRM, Sales Process, Sales Operations, Coaching, Insurance, Selling, Analysis, Customer Satisfaction, Troubleshooting, Sales Management, Life Insurance, Cross-functional Team..., Call Center..., Telecommunications, Managerial Skills, Broadband, Direct Sales, Account Management, Health Insurance, Teaching, Claims Management, Team Building, Team Leadership, PeopleSoft, Avaya, Outlook, Microsoft Office, Leadership, Organizational..., Management, Employee Training, Performance Management, Process Improvement, Marketing, Human Resources, Time Management, Project Management, Microsoft Word, Microsoft Excel, Strategic Planning
Education
University of Phoenix
Associates Degree, Foundations of Business
Tracey Denson INSURANCE Agency Inc. September 2000 - Present
Tracey Denson (Scott) INSURANCE Agency Inc. September 2000 - Present
AAA June 1998 - August 2000
Blue Cross Blue Shield of Michigan July 1997 - August 1998
Skills
Commercial Insurance, Health Insurance, General Insurance, Disability Insurance, Insurance, Property & Casualty..., Umbrella Insurance, Underwriting, Workers Compensation, Term Life Insurance, Casualty, Life Insurance, Legal Liability, Liability, Commercial Lines, Homeowners, Whole Life, Fixed Annuities, Professional Liability, Universal Life, Renters, Long-term Care, Sales, Brokers, Insurance... Property,...
Education
University of Phoenix
Professional License-Property, Casualty, Life, Accident, & Health
AAA June 2011 - Present
University of California October 2006 - May 2011
E-business Application Solution (Intern) January 2006 - September 2006
Skills
Data Analysis, Project Management, Negotiation, Product Management, Leadership, HRIS, Employee Benefits, Business Requirements, Analytics, Business Analysis, Systems Analysis, Insurance, Analysis
Education
University of Oklahoma 2004 — 2006
Master, Economics
AAA May 2014 - Present
AAA July 2012 - May 2014
Xmed Repair Xpress April 2011 - July 2012
Starbucks January 2006 - April 2012
Skills
Skilled Multi-tasker, Leadership, Team Building, Cross-functional Team..., Cross Selling, Bilingual Communications, Management, Supervisory Skills, Customer Relations, Customer Service, Sales Process, Task Management, Multi-task & Handle..., Claim
Education
University of North Texas 2012 — 2013
Master of Business Administration (M.B.A.), Strategic Management
University of North Texas 2009 — 2011
Bachelor’s Degree, Business Administration and Management, General
Mazda North American Operations July 2014 - Present
Mazda North American Operations September 2011 - July 2014
Mazda North American Operations October 2009 - September 2011
Mazda North American Operations July 2008 - October 2009
Success Coaching & Business Development July 2007 - July 2008
AAA April 2003 - April 2008
Cutrubus Automotive Team September 1993 - December 2000
Skills
Change Leadership, Team Leadership, Strategic Leadership, Influential, Negotiation, Customer Experience..., Customer Experience, Process Improvement, Process Development, Driving Service Traffic, Parts Inventory..., Service Drive Selling..., Marketing Plan Creation, Promotions, Parts, Selling Skills, Business Services, Online Traffic, Inventory Management, Budgets, Coaching, Market Planning, Customer Service, Project Planning, Leading Change, Kaizen, Change Management, Analysis, Customer Satisfaction, Automotive, Customer Retention, Profit, Vehicles, Process Simulation, Automotive Aftermarket, Automobile, Social Influence, Warranty, Behavioral Interviewing, Dealers, Leadership, Continuous Improvement, Team Building, Operations Management, Business Development, Training, Sales, New Business Development, Cross-functional Team..., Strategic Planning
Education
University of Phoenix 2005 — 2007
AA, Business Management
MarketStar December 2014 - Present
Premium Retail Services July 2011 - August 2014
Performance Bicycles September 2008 - March 2011
AAA August 2006 - October 2007
Skills
Leadership, Sales, Selling, Management, B2B, Training, Team Building, Strategy, Direct Sales, Time Management, Customer Service, Retail, Operations Management, Purchasing, Logistics, Advertising, Sales Growth, Account Management, Team Leadership, Channel Sales, Sports, Sports Marketing, Sales Management, Marketing, Sales Operations, Business Development, Inventory Management, Merchandising, Microsoft Excel, Coaching, Customer Satisfaction, New Business Development, Marketing Strategy, Inventory Control, Event Planning, Salesforce.com, Sales Process, Lead Generation, CRM
Education
University of Phoenix 2011 — 2013
BS, Business Management, 3.70
Condie College 1986 — 1988
Associate of Arts (AA), Hospitality Management
AAA November 2014 - Present
AAA July 2013 - November 2014
Farmers Insurance February 2011 - May 2013
21st Century Insurance 2007 - 2011
Skills
Highly detail oriented, Insurance, Excellent customer..., Proficient Typing Skills, Proficient with..., Negotiation skills, Strong ability to..., Multi Tasking, Work in A Fast Paced..., Organized with Strong..., Homeowners, Automobile, Umbrella Insurance, Motorcycle, GAP, Boat, Legal Liability, Negotiation
Education
CPCU Candidate
University of South Florida
Bachelor of Arts (B.A.), Interdisciplinary Social Science
Andy Beverly Insurance School
Insurance License, 2-20 Personal Lines
AAA July 2014 - Present
Nerolumen December 2012 - July 2015
Wedgewood Pet Clinic April 2012 - August 2012
Skills
Customer Service, Leadership, Microsoft Office, Microsoft Excel, Team Leadership, PowerPoint, Management, Sales, Teamwork, Microsoft Word, Time Management, Marketing, Research, Communication, Data Entry, Strategic Planning, Team Building, Training, Public Speaking, People Skills, Budgets, Marketing Strategy, Telephone Skills, Social Networking, Computer Proficiency, Customer Satisfaction, Problem Solving, Negotiation, Data Analysis, Business Strategy
Education
University of Science and Arts of Oklahoma 2010 — 2014
Bachelor of Science (BS), Business Administration and Management, General
HCEB / BACS October 2013 - Present
Tenderloin Housing Clinic December 2007 - October 2013
AAA 2005 - December 2008
Skills
Social Services, Community Development, Community Organizing, Case Management, Community Outreach, Nonprofits, Affordable Housing, Program Development, Crisis Intervention, Harm Reduction, Workshop Facilitation, Grants
Education
University of Phoenix 2009 — 2013
Bachelor's degree, Human Service Management
Clark County School District January 2013 - Present
CCSD (Clark County School District) 2009 - 2012
Apple July 2010 - July 2011
AAA June 2009 - August 2009
Skills
iPhone, iPad, Secondary Education, Leadership, Google Apps for..., Educational Technology, Teacher Training, Leadership Development
Education
Grand Canyon University 2013 — 2014
Master of Education (MEd), Educational Leadership and Administration, General
UNLV 2007 — 2012
Bachelor of Education (B.Ed.), Social Science Teacher Education
Cimarron-Memorial High School 2004 — 2007
ITT Technical Institute June 2015 - Present
American Express February 2014 - Present
On The Edge Software Consulting January 1998 - Present
Paradise Valley Community College August 2012 - August 2014
Caris Life Sciences April 2013 - December 2013
Redflex Traffic Systems March 2010 - April 2013
AAA August 2009 - February 2010
AAA May 2009 - February 2010
AAA May 2008 - February 2010
Acxiom December 2007 - April 2008
Skills
Director of Software, Development/Technical..., Enterprise Java..., Enterprise Solutions..., Enterprise Microsoft..., Architecture, SOA, J2EE, .NET, Java, C++, Websphere, Programming, Weblogic, XML, PL/SQL, JavaScript, C#, SQL, Web Services, Databases, Software Development, Integration, Agile, Tomcat, ASP.NET, Enterprise Architecture, Hibernate, UML, HTML, AJAX, Windows, Ant, Spring, Web Development, CSS, Struts, Apache, Visual Studio, Subversion, Team Building, Agile Methodologies, Java Enterprise Edition, Unix, SDLC, Database Design, Enterprise Software, Testing, Software Project..., Security
Education
University of Phoenix 2008 — 2011
Master Degree in Education, Adult Education and Training
Missouri Institute of Technology (now DeVry) 1979 — 1982
Bachelors of Science, Electrical Engineering
Kaiser Permanente February 2007 - Present
University of California July 2006 - February 2007
Oracle Corporation January 2006 - July 2006
AAA February 2002 - January 2006
Advanced Technical Resources March 2000 - February 2002
Systems Solutions Group (acquired by Viecore) January 1999 - March 2000
Skills
Vendor Management, Management, Outsourcing, Recruiting, Contract Management, Human Resources, Strategic Partnerships, Program Management, Negotiation, SDLC, Sourcing, Accounting, Financial Analysis, Information Technology, Process Improvement, Financial Accounting, US GAAP, Cognos, PeopleSoft Financial, Microsoft Excel, Finance, Team Facilitation, Account Management, Data Analysis, Financial Forecasting, Journal Entries, Business Analysis, Business Process..., Analysis
Education
University of North Carolina at Wilmington 1994 — 1998
Bachelors Degree
AAA Arizona July 2013 - Present
AAA July 2008 - July 2013
AAA November 2007 - July 2008
AAA April 2007 - November 2007
AAA February 2007 - April 2007
Rio Salado Community College September 1997 - August 2002
Phoenix Memorial Health Systems August 1989 - July 1998
Skills
Leisure Travel, Tourism, Process Improvement, Customer Experience, Customer Service, Integrity, Member Relations, Brand Ambassadors, E-commerce, Marketing, Microsoft Office, Cruises, Call Centers, Travel Management, Business Travel, Travel Planning, Customer Satisfaction, Hotels, Vacation, Trade Shows, Time Management, Sales, Meeting Planning, Account Management, Hospitality, Online Marketing, Sales Management
Education
University of Phoenix
BSB/IS, Business - Information Systems
Envision Pharma Group July 2012 - Present
SugarCRM December 2011 - July 2012
Genentech January 2010 - February 2011
Genentech February 2009 - December 2009
AAA May 2008 - July 2008
Genentech, Inc. February 2002 - January 2008
Genentech, Inc. February 2001 - January 2002
Genentech 1998 - 2001
Genentech 1995 - 1998
Genentech 1993 - 1995
Skills
Captivate, SnagIt, Microsoft Office, Camtasia, Dreamweaver, Adobe Fireworks, Software Documentation, Training, Project Management, Change Management, Customer Service, WebEx, Instructional Design, Integration, Windows 7, OS X
Education
University of San Francisco 1984 — 1987
BS, Information Systems Management
Burns & Wilcox May 2013 - Present
AAA April 2010 - Present
Bank of America May 2008 - April 2010
Marsh February 2004 - November 2008
Nevada General Insurance Company March 1999 - February 2004
Skills
10 Key, AS400 system, AS400 Administration, Citrix, Applied Technology, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Operations Management, Sales Management, Contract Negotiation, Interview Preparation, Interviews, Insurance Agency..., Sales, Salesforce.com, Outbound Marketing, Training, Oral & Written..., Sales Presentations, Coaching, Performance Management, Accurate Data Entry, Written Expression, Cooperative, Cross-functional Team..., Business Meetings, Email, Teleconferencing, Webinars, Health Insurance, Property & Casualty..., Commercial Insurance, Umbrella Insurance, Underwriting, Automated Underwriting..., Customer Service, Highly motivated..., Dress for Success, Professional Experience, Volunteering, Committees, Positive Personality, Can Do Approach, Achieving Results, Top Producer, Retention Management
Education
University of Phoenix 2011 — 2013
Bachelor of Management, Management, Currently Enrolled
Insurance Institute of America 2010 — 2011
Associate in Insurance Services, Insurance, Achieved
University of Phoenix 2009 — 2011
Associate of Science (A.S.) Business Administration, Management, Degree
Insurance Institute of America 2002 — 2004
Accredited Advisor in Insurance, Insurance, Achieved
Payless ShoeSource - safeTstep July 2015 - Present
Guardsmark LLC July 2013 - February 2015
Workflow One April 2011 - May 2013
Imagemark September 2005 - April 2011
AAA January 2002 - September 2005
C&S Sports August 1988 - January 2002
Skills
Football Official, Access Control, Officiating, Corporate Security, Mentoring, Team Leadership, CCTV, Security Training, Security, Alarm Systems, Risk Assessment, Physical Security, Security Operations, Executive Protection, Security Audits, Surveillance, Security Management, Protection, Customer Service, Team Building, Sales, Account Management, Leadership, Management, Coaching, Marketing, New Business Development, Strategic Planning, Business Development, Training, Sales Management, Operations Management, Cross-functional Team..., Making Deadlines, Sales Operations
Education
University of Phoenix
Bachelor of Science Degree, Business Marketing
Nevada Appeal February 2013 - May 2014
The News Tribune January 2010 - February 2013
The Olympian December 2006 - February 2013
Statesman Journal 2003 - 2006
Quad-City Times 2002 - 2003
AAA 2001 - 2002
The Tampa Tribune 1998 - 2001
South Tampa News 1997 - 1998
Carrollwood News 1995 - 1997
Skills
Journalism, Storytelling, Copy Editing, News Writing, Editing, Blogging, Editorial, Feature Articles, Newspaper, Publications, Press Releases, Ap Style, Media Relations, Web Content, Proofreading, Social Media, AP Style, Newspapers, Newsletters, Facebook, Online Journalism, Breaking News, Magazines, Publishing, Headline Writing, Fact-checking, Multimedia, Copywriting, Writing
Education
University of South Florida
Crayola March 2015 - Present
Kings Bowl America, LLC January 2014 - March 2015
AAA August 2011 - December 2013
Kenni Kakes January 2008 - August 2011
Hard Rock Cafe October 2006 - February 2009
Universal Orlando 2001 - 2006
NBC Universal 2001 - 2006
Skills
Cakes, Gifts, Cupcakes, Sales, Marketing, Sales Management, Marketing Strategy, Event Management, Account Management, Trade Shows, Customer Service, Hospitality, Social Media, Event Planning, Social Media Marketing, Hotels, Advertising, Team Building, Salesforce.com, Marketing Communications, Customer Satisfaction, Sales Process, Negotiation, Management, Sales Operations, Training
Education
University of Rhode Island
Telecom, Inc. September 2015 - Present
Paychex April 2013 - Present
Golden Gate Patio March 2013 - Present
Golden Gate Patio November 2010 - March 2013
AAA 2003 - 2005
Skills
Account Management, Salesforce.com, New Business Development, Sales Management, Negotiation, Email Marketing, Customer Service, Marketing Strategy, Lead Generation, Strategic Planning, Online Advertising, Contract Negotiation, Sales, Cold Calling, Recruiting, Human Resources, Sales Presentations, B2B, Team Building, Business Strategy, Business Planning, Building Relationships, Marketing, Small Business, Online Marketing, Insurance, Advertising, Direct Marketing, Employee Relations, Budgets, Employee Benefits, Leadership, Microsoft Excel, Public Speaking, PowerPoint, Outlook, Strategy
Education
University of Phoenix 2004 — 2008
BS, Business
Monte Vista High School
Global Mobility Alliance 2007 - Present
FIA 2004 - 2010
AAA 1989 - 2004
Education
University of South Florida 1965 — 1969
AAA January 1997 - Present
Gold Medal Gymnastics Inc January 1990 - Present
Skills
Strategic Planning, Social Media, Product Management, Account Management, Public Relations, Customer Retention, Coaching, Corporate Communications, Customer Satisfaction, Cooking, Team Building, Leadership, Customer Service
Education
University of South Florida 1988 — 1992
HHH 1985 — 1988
AAA January 2000 - Present
Market Information Specialists 1986 - 2000
Aerial Communications 1996 - 1998
Skills
Market Research, Segmentation, Analysis, Customer Insight, Competitive Intelligence, Microsoft Excel, Analytics, Strategic Planning, Human Resources, Marketing Research, Data Analysis, SPSS, SAS, Competitive Analysis, Customer Analysis, Marketing Strategy, Team Building, Leadership
Education
University of Pittsburgh
M.Ed, Counseling
Wright State University
MBA, Economics and Psychology
Coldwell Banker Real Estate June 2015 - Present
The Auto Club Group October 2011 - May 2015
AAA Auto Club South 2009 - November 2011
AAA 1989 - 2008
Progressive 1981 - 1989
Progressive Insurance 1981 - 1989
Skills
Executive Management, Strategic Planning, Team Building, Mergers, Insurance, Leadership, Sales Management, Mergers & Acquisitions, Operations Management, Strategy, Coaching, Business Planning, Training, Budgets, Cross-functional Team..., Project Management, Business Development, Marketing, Vendor Management, Change Management, Management, Leadership Development, Program Management, Risk Management, Process Improvement, New Business Development, Business Strategy, Forecasting, Management Consulting, Contract Negotiation, Financial Analysis, CRM, Performance Management, Analysis, Team Leadership, Negotiation, Business Analysis, Sales, Organizational..., Business Process..., Account Management, Marketing Strategy, Entrepreneurship, P&L Management, Customer Satisfaction, Pricing, Competitive Analysis, Start-ups, Finance, Customer Retention
Education
University of Pennsylvania - The Wharton School 1973 — 1978
MBA & BA, Finance / Accounting
William Tennant 1969 — 1973
HS
AAA February 2008 - Present
AAA Carolinas February 2008 - September 2011
Barnhardt, Day & Hines, Inc. 2007 - 2008
Bank of America June 1994 - January 2007
Lowes Motor Speedway May 1992 - June 1994
Skills
Direct Marketing, Email Marketing, Marketing Strategy, Advertising, Digital Marketing, Integrated Marketing, Marketing Communications, Marketing, Social Media Marketing, Online Advertising, Database Marketing, Social Media, Direct Mail, Analytics, Market Planning, Creative Direction, Multi-channel Marketing, Strategy, Web Analytics, SEM, Online Marketing, Lead Generation, Mobile Marketing, Leadership, Digital Strategy
Education
UNC Charlotte 1988 — 1992
Minor, Marketing
University of North Carolina at Charlotte 1988 — 1992
Bachelor of Arts (B.A.), History
AAA January 2006 - Present
New York Yankees September 1998 - January 2006
Jacksonville Cyclones January 1996 - August 1998
Education
University of North Florida - College of Business Administration 1992 — 1996
BS, Management and Marketing
AAA President & CEOStargate International, IncJanuary 2000 - 2008
Education
University of Phoenix
MBA, Business Administration - Marketing
Oracle Consultant, Trainer, SpeakerBe
Digital First Media January 2008 - June 2015
Bay Area News Group January 2004 - June 2007
San Jose Mercury News January 2002 - December 2004
San Jose Mercury News January 2000 - December 2001
Hertz Car Sales 1998 - 1999
AAA January 1997 - September 1998
Skills
Online Advertising, Advertising, Digital Media, Sales, Account Management, Team Building, Email Marketing, Digital Marketing, Lead Generation, Social Media Marketing, Advertising Sales, SEM, Salesforce.com, Mobile Marketing, Strategic Partnerships, CRM, Digital Strategy, Online Marketing, B2B, Social Media, PPC, Marketing
Education
University California Santa Cruz 2013 — 2014
Digital Marketing Management
University of San Francisco
Masters Degree, Human Resources & Organizational Development
University of San Francisco
Bachelor’s Degree, Organizational Behavior Studies, 3.92
PSCU September 2011 - Present
AAA May 2005 - September 2011
Vertrue November 1999 - April 2005
Skills
Insurance, Forecasting, Vendor Management, Customer Service, Call Centers, Call Center, Leadership, Process Improvement, Workforce Management, Analysis, Business Analysis, Access, Customer Satisfaction, Performance Management, Business Process..., Customer Experience
Education
University of Nebraska at Kearney 1980 — 1984
B.S., Statistics/Mathematics
Baker College 2014 - Present
AAA October 1996 - Present
Skills
Entrepreneurship, Start-ups, Small Business, New Business Development, Marketing Strategy, Business Strategy, Strategic Planning, Marketing, E-commerce, Social Media Marketing, Online Advertising, Business Development, Team Building, Online Marketing, Social Media, SEO, Strategic Partnerships, Sales Management, Coaching, Management
Education
University of Phoenix 2007 — 2009
Masters, Healthcare Management
Southwest Airlines October 2013 - Present
Sabre Holdings March 2012 - October 2013
CIGNEX Datamatics December 2010 - March 2012
AAA August 2008 - October 2010
Skills
Spring, Hibernate, Struts, Ant, JSF, Tomcat, J2EE, Servlets, JSP, Java, Subversion, AJAX, XML, UML, Agile, MVC, JavaScript, Scrum, Object Oriented Design, SQL, JSON, jQuery, Open Source, Web Services
Education
University of Nebraska at Omaha 2005 — 2007
MS, Computer Science
AAA 2003 - 2009
University of South Florida 1980 - 1984
Education
University of South Florida 1980 — 1984
BA, Broadcasting and Production
AAA 2010 - 2011
Skills
Microsoft Office, Customer Service, Budgets
Education
University of Nebraska-Lincoln 2000 — 2007
TheMorty.com March 2010 - Present
Nabity-Perry Insurance August 1998 - March 2009
AAA 1985 - 2009
Education
University of Nebraska-Lincoln 1977 — 1982
northwest high school 1973 — 1977
high school
AAA April 2015 - Present
QBE Financial Partner Services (formerly Bank of America, certain assets acquired by QBENA) June 2011 - April 2015
Bank of America (formerly Countrywide, Bank of America acquired Countrywide) July 2008 - June 2011
Balboa Insurance Group subsidary of Countrywide Home Loans May 2002 - June 2008
Lexmark International 1997 - 2002
Skills
Analysis, Accounting, Account Reconciliation, Insurance, Finance, Property & Casualty..., Banking, Reinsurance, Underwriting, Financial Analysis, Risk Management, Financial Reporting, GAAP, Auditing, Business Analysis, Process Improvement, General Ledger, Accruals, Microsoft Office, Journal Entries, Sarbanes-Oxley Act, Microsoft Excel, Financial Risk, Customer Service
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Accounting and Finance, 3.96
St. Louis Family Court Center July 2013 - Present
Capernaum Ministries Crisis Center December 2007 - Present
AAA April 2006 - March 2013
SSM Depaul Health Center July 2010 - November 2010
2005 Residence Inn/Marriott June 2005 - January 2009
Drury Plaza Hotel September 2005 - April 2006
Education
University of Phoenix 2008 — 2010
BSHA, Health
Axia College at the University of Phoenix 2006 — 2008
AAHA, Health Administration
Fontbonne College 1979 — 1980
Human Services, General
Berkeley Sr. High
University of Phoenix
Bachelors of Science, Health Administration
AAA December 1988 - Present
AAA Michigan 1988 - 2012
Education
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
AAA July 2011 - Present
Frias Transportation Management April 2009 - July 2011
Farmers Insurance August 2004 - August 2008
Education
University of Nevada-Las Vegas 2000 — 2003
Business Administration and Management, General
aaa May 2010 - Present
dhs phila May 1998 - May 2009
Skills
Medicare, Non-profits, Public Speaking, Healthcare, Nonprofits, Health Insurance, Mental Health, Program Evaluation, Social Services, Treatment, Case Managment, Psychology, Community Outreach, Healthcare Management, Conflict Resolution, Behavioral Health, Program Development, Case Management, Microsoft Office, Teaching, Crisis Intervention
Education
University of Pennsylvania 1992 — 2006
Phila, pa, Sécular religious studies and culture
univ of pennsylvania
Bachelor of Science (BS), Secular religious studies and culture
Platt College June 2012 - October 2014
AAA April 2012 - June 2012
Primerica August 2011 - March 2012
Santa Fe South Schools, Inc. August 2005 - December 2011
University of Oklahoma June 2008 - September 2010
Chickasha Public Schools February 2004 - May 2004
Skills
Education, Teaching, Administration, Educational Leadership, Public Education, Higher Education, Social Studies, Teaching Writing, Teaching Reading, Adult Education, College Teaching, Educational Technology, Instructional Technology, Curriculum Design, Curriculum Development, Public Speaking, Research, Tutoring, Customer Service, Customer Experience, Customer Satisfaction, Customer Relations, Team Management, Sales Management, Registration Services, Registration, Account Management, Computer Literate, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Publisher, Mobile Technology, Cellular Communications, Internet Explorer, Firefox, Google Chrome, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, iOS, Mac OS, Lotus 123, Open Office, Android, Social Skills, Student Leadership
Education
University of Oklahoma 2003 — 2009
Masters, Education Administration
University of Oklahoma 1997 — 2002
Bachelor of Science, Social Studies Education
AAA December 2001 - Present
24hr Fitness September 1997 - October 2002
Skills
Nutrition, Training, Fitness
Education
Green River CC 2001 — 2003
AA, Physics
University of Puget Sound 1993 — 1996
BS, Math/Physics
National General Insurance May 2013 - Present
AAA September 2012 - May 2013
GMAC Insurance October 1996 - September 2012
Liberty Mutual Insurance May 1993 - October 1996
Penn General Insurance Company September 1992 - May 1993
Skills
Organized Multi-tasker, Trained claim..., Team leader from..., Counseled co-workers in..., Personal Lines Auto, Commercial Claims, Recorded Statements, Auto Theft, RVs, Third Party Liability, Motorcycle, Total Losses, Litigation, Claim, Liability, Claims Management
Education
University of Phoenix 2002 — 2006
Bachelor of Business Administration (BBA), Business/Commerce, General
Bank of America August 2011 - April 2015
Travelers Insurance March 2011 - August 2011
AAA May 2006 - March 2011
Skills
Customer Service, Microsoft Excel, Insurance, Microsoft Office, Sales, Salesforce.com, Kronos Timekeeping, Outlook, Underwriting, Probing, PowerPoint, Sales Presentations, Compliance, Interviews, 10 Key, Microsoft Word, Networking, New Business Development, Quality Assurance, Customer Retention, Typing, Windows, Youth Mentoring, Sales Management, Time Management, Casualty, Team Building, Property, Team Leadership, Direct Sales, Teamwork, Telephone Skills, Data Entry, Customer Experience, Call Centers, Retail, Team-oriented, Training, Highly detail oriented, Cross Selling, Loss Prevention, Leadership Development, Qualifying Prospects, Event Planning, People Skills, Property, Casualty Insurance
Education
University of North Texas 1999 — 2004
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
AAA February 2012 - Present
AAA February 2008 - February 2012
AAA February 2006 - February 2008
AAA February 2004 - February 2006
PMA Insurance Group February 1999 - February 2004
PMA Insurance Group February 1996 - February 1999
Skills
Workers Compensation, Workers' Compensation..., Claims Management, Auto Claims, Claims Handling, Automobile, Homeowners, Insurance, Property & Casualty..., General Insurance, workers compenation..., Risk Management, Risk Assessment, Operations Management, Field Work, Field Operations, Automated Underwriting..., Medical Underwriting
Education
University of Phoenix
Master of Business Administration (MBA), Business Administration, Management and Operations
AAA
Skills
Property & Casualty..., Customer Service, Commercial Insurance, General Insurance, Life Insurance, Health Insurance, Underwriting, Sales, Liability, Casualty Insurance
Education
University of Nebraska Medical Center 1983 — 1987
Doctor of Medicine (M.D.), Medicine