AAA Company
Industry: Non-profit
DescriptionThe American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held non-profit national member association and service organization with over 58 million members in the United States and Canada. Headquarters: Heathrow, Florida, United States Founded: 4 March 1902, Chicago, Illinois, United States CEO: Marshall L. Doney (1 Jul 2015–) Founders: Automobile Club of America, Chicago Automobile Club, Parent organization: Colonial Realty Partnership (CRLP) Subsidiaries: AAA Southern New England, Gig Car Share,
AAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
AAA Salaries. You can even request information on how much does AAA pay if you want to. Learn about salaries, pros and cons of working for AAA directly from the past employees.
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AAA Employees
AAA March 2015 - Present
Law Offices of Victor W. Luke August 2013 - August 2014
Providence Holy Cross Medical Center July 2007 - May 2012
Skills
Commercial Real Estate, Foreclosures, Investment Properties, Real Estate, Real Estate Transactions, Buyer Representation, Contract Negotiation, Real Estate Development, Residential Homes, Single Family Homes, Research, Microsoft Excel
Education
University of California, Irvine 2012 — 2014
Bachelor's degree, Political Science
Santa Monica College 2010 — 2012
Associate's degree
State Farm Insurance and Financial Services March 2015 - Present
AAA August 2008 - February 2015
Zhengzhou University November 2007 - February 2008
Skills
Insurance, Sales, Customer Service, Cold Calling, Sales Operations, Underwriting, New Business Development, Marketing, Account Management, Management, Direct Sales, Property & Casualty..., Team Building, Training, Leadership, Recruiting, Customer Retention, Strategic Planning, Sales Management, Research, Public Speaking
Education
Texas Tech University 2000 — 2006
Bachelor of Arts (B.A.) & Bachelor of Science (B.S.), Biochemistry and Biology
Texas Tech University - Rawls College of Business 2000 — 2006
Bachelor's degree
Sound Focus September 2014 - Present
Vital Systems January 2014 - August 2014
Centrro April 2006 - May 2013
GPlay, Inc. November 2001 - April 2006
Consumerinfo.com (Experian Interactive) October 2000 - October 2002
iOwn.com January 2000 - October 2000
AAA November 1998 - January 2000
American Express (Epsilon Data Management Division) July 1996 - December 1997
Skills
Product Development, Business Development, Corporate Development, Strategic Partnerships, Entrepreneurship, Customer Acquisition, Start-ups, Product Management, Mobile Devices, E-commerce, Analytics, Product Marketing, Competitive Analysis, Online Advertising, SEO, SEM
Education
University of California, Berkeley
Bachelor of Arts, Economics
University of California, Berkeley
Bachelor of Arts, English
State National Companies October 2011 - Present
AAA July 2008 - October 2011
Senderra Funding January 2007 - March 2008
Mortgage Lenders Network August 2002 - January 2007
Education
University of Alabama at Birmingham 1995 — 1997
BS, Psychology
Smithville ISD August 2014 - Present
AAA October 2013 - May 2014
Banger's Sausage House & Beer Garden January 2012 - September 2013
Skills
Editing, Creative Writing, Social Media, Research, Microsoft Office, Microsoft Word, Blogging, PowerPoint, Public Speaking, Photoshop, Microsoft Excel, Journalism, Google Docs
Education
The University of Texas at Austin 2008 — 2012
Bachelor of Arts (B.A.), Philosophy and Religious Studies
Waller High School 2004 — 2008
9-12
First Baptist Academy 1994 — 2004
K-8
kelly tayes private conservator, llc April 2005 - Present
AAA 1994 - 2005
Skills
Business Strategy
Education
Tennessee Technological University
Community Partnership for Child Development March 2013 - Present
Peak Vista Community Health Centers February 2010 - March 2013
Peak Vista Community Health Centers May 2009 - February 2010
AAA June 2004 - February 2009
Western United Insurance Company 2004 - 2006
Tilly's July 2003 - June 2004
Sybra, Inc. dba Arby's November 2002 - June 2003
Skills
Employee Relations, Human Resources, Benefits Administration, Employee Wellness, Team Leadership, Recruiting, Employee Benefits, Healthcare, Employee Training, Training, Team Building, Employee Engagement, Performance Management, Leadership, Personnel Management
Education
The University of New Mexico - Robert O. Anderson School of Management 1998 — 2002
Bachelor's of Business Administration, Human Resources
AAA June 2013 - Present
AAA June 2010 - Present
Automobile Club of Southern California January 2008 - June 2010
Automobile Club of Southern California January 2007 - December 2007
Skills
Operations Management, Business Analysis, Financial Analysis, Data Analysis, Analytics, Reporting & Analysis, Reports, Contract Negotiation, Contractors, Contractor Management, Independent Contractors, Operating Budgets, Budget Process, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microsoft Access, Query Writing, Process Improvement, Process Control, Internal Controls, Management, Program Management, Team Management, Forecasting, Business Intelligence, Call Centers, Insurance, Access, Customer Satisfaction, Leadership, Sales Management, Strategic Planning, Team Building, Customer Service, Account Management, Product Development, Business Strategy, Project Management
Education
Cerritos College 2001 — 2003
University of Puerto Rico 1999 — 2001
Raymond James Financial Inc. November 2013 - Present
American Express July 2011 - October 2013
AAA September 2007 - July 2011
The Nielsen Company 2005 - 2007
The Nielsen Company 2001 - 2007
Skills
SDLC, SQL, User Acceptance Testing, Waterfall, Requirements Analysis, Quality Center, Test Planning, Manual Testing, Requirements Gathering, Software Quality..., Regression Testing, Business Analysis, Agile Methodologies, Testing, Quality Assurance, Visio, Analytics, Software Project..., System Testing, Test Cases, Test Management, Test Automation, QTP
Education
University of Phoenix 2004 — 2006
Master of Science, Computer Science
Stetson University 1996 — 2000
BA, Social Science Education
AAA May 2015 - August 2015
AdRise, Inc May 2014 - August 2014
Undergraduate Research Apprenticeship Program August 2013 - March 2014
ESE Solutions June 2013 - August 2013
Skills
PowerPoint, Microsoft Office, Teamwork, Microsoft Excel, Research, Data Analysis, Microsoft Word, Public Speaking, Social Media, Photoshop, HTML, English, Marketing, Lisp, Ffmpeg
Education
UC Berkeley 2012 — 2016
Bachelor of Arts (B.A.), Double Major in Economics & Cognitive Science (Concentration in Computational Modeling)
The Asheville School 2008 — 2012
AAA June 2010 - Present
AAA Carolinas June 2010 - Present
GameStop July 2006 - June 2008
AT&T April 2005 - July 2006
Blockbuster August 2001 - May 2004
Nucor Corporation May 2001 - August 2001
U.S. Coast Guard February 1997 - February 2001
Skills
Travel Planning, Film, Disney Vacations, North America Travel, Universal Orlando..., Seaworld Theme Parks, Legoland Theme parks, Account Management, Business Travel, Cruises, Customer Satisfaction, Customer Service, Event Management, Hospitality, Hotels, Leisure, Leisure Travel, Management, Marketing, Sabre, Sales, Sales Management, Sports, Tourism, Travel Management, Vacation
Education
Trident Technical College 2003 — 2010
Associate's Degree, Hospitality and Tourism
Hurricane Grill & Wings October 2013 - Present
AAA September 2012 - August 2013
Skills
Analyzing, Quality Auditing, Production Budgeting, High Performance..., Microsoft Excel, Program Evaluation, Sports Coaching, Patience, Team Leadership, Logistics Management, Project Management, PowerPoint, Sales Management, Direct Sales
Education
University of California, Berkeley 2008 — 2011
International Law and Legal Studies
AAA Southern California May 2013 - Present
CVS Pharmacy August 2009 - Present
AAA 2013 - 2014
Downtown Houston Aquarium September 2009 - October 2011
Downtown Houston Aquarium September 2009 - October 2011
Sprint August 2007 - November 2008
Education
Texas Southern University
Bachelor of Arts, Present Psychology
AAA Missouri July 2015 - Present
AAA March 2014 - Present
Luther September 2011 - January 2014
On-Belay 2006 - 2011
Skills
Change Management, Market Development..., Non-profit Fund..., Advertising, New Business Development, Market Analysis, Data Analysis, Analysis, Market Research, Research, Strategy, Management Consulting, Business Strategy, Financial Modeling, Entrepreneurship, Project Management, Consulting, Teaching, Account Management, Customer Service, Management, Public Speaking, Sales, Team Building
Education
Albert-Ludwigs-Universität Freiburg im Breisgau
Post-Graduate Study, Micro-Economics, Intercultural Communcaitions
University of Minnesota-Twin Cities 2002 — 2006
Bachelor of Arts (B.A.), Behavioral Economics
Luther, St.Paul MN 2010 — 2012
Master of Arts, Applied and Professional Ethics
AAA July 2014 - Present
Mercury Insurance May 2012 - January 2014
Marsh & McLennan Companies, Inc. November 2009 - January 2011
Lum's BBQ August 2001 - October 2009
Skills
Professional Liability, Property & Casualty..., Insurance, Liability, Claim, Claims Management, Liability Analysis, Strategic Planning, Business Analysis, Customer Service, Business Strategy, Negotiation, Management, Brokers, Policy, Property Damage
Education
The University of Texas at Austin 2003 — 2011
Bachelor of Arts (B.A.), Asian Studies / Business Foundations Certification
Junction High School 1999 — 2003
High School Diploma
Koorsen Fire and Security August 2014 - Present
AAA September 2012 - August 2014
Summa Health System February 2011 - September 2012
Skills
CTIA Battery..., NAPA Certification, Fire Protection, Hazardous Materials, Emergency Services, Public Safety, Management, Fire Alarm, Fire Suppression Systems, Fire Safety, Fire Sprinkler Systems, Sprinkler Repair
Education
The University of Akron 2013 — 2016
Associate's degree, Emergency Management
The University of Akron 2010 — 2014
Associate's Degree, Fire Protection
Ellet High School 2005 — 2009
High School Diploma
Goodwin Procter LLP May 2015 - July 2015
AAA May 2014 - August 2014
FileRight December 2013 - March 2014
Caufield & James LLP December 2012 - May 2013
American Bar Association Immigration Justice Project July 2012 - October 2012
White House Initiative on Asian Americans and Pacific Islanders January 2012 - March 2012
Baldwin and Baldwin Law Offices September 2010 - December 2011
Optimal Nutrition, Inc./Fitzee Foods September 2010 - December 2010
Education
University of California, Los Angeles - School of Law 2014 — 2016
Juris Doctor (J.D.)
University of California, Hastings College of the Law 2013 — 2014
Doctor of Law (J.D.)
University of California, Washington Center 2012 — 2012
University of California, San Diego 2008 — 2012
Bachelor of Arts (B.A.)
University of Cambridge 2011 — 2011
Pembroke-King's Programme
Mount Carmel High School 2004 — 2008
High School Diploma
Independent 2014 - Present
AAA 2014 - Present
ExpressJet Airlines 2005 - 2014
Pier House Resort & Caribbean Spa 2003 - 2005
JCPenney Headquarters 2002 - 2003
JCPenney Headquarters 1996 - 2002
JCPenney Headquarters 1989 - 1996
JCPenney Headquarters 1988 - 1989
American Airlines 1985 - 1988
Mt. Pleasant High School 1984 - 1985
Skills
Copywriting, Acting, Playwriting, Copy Editing, Editing, Teaching, Advertising, Flight Safety, Commercial Aviation, Flights, Public Speaking, Aircraft, Customer Service, Sales, Management, Team Building, Leadership, Negotiation, Marketing
Education
University of Arkansas at Fayetteville 1983 — 1984
Graduate Work toward Master of Arts, Communication
University of Arkansas at Fayetteville 1980 — 1983
Bachelor of Arts, Speech Communication & Drama
University of Arkansas at Fayetteville 1974 — 1978
Bachelor of Arts, English
AECOM July 2012 - Present
URS Corporation (now AECOM) July 2012 - January 2015
Wiles-Mensch Corporation November 2011 - July 2012
The University of Texas at San Antonio May 2009 - May 2010
The University of Texas at San Antonio May 2008 - May 2010
Engineers Without Borders at UTSA February 2008 - December 2009
Kimley-Horn and Associates, Inc. April 2006 - May 2009
AAA August 2005 - April 2006
Aero-Metric, Inc. January 2005 - July 2005
Denali Alaskan Federal Credit Union May 2002 - January 2005
Skills
Civil Engineering, Environmental..., AutoCAD, Flowmaster, EpiSuite, Visual Minteq, AutoCAD Civil 3D, EPA SWMM, Water/Wastewater..., Primavera P6, Prolog, Stormwater Management, Water Resources, GIS, Land Development, Hydraulics, ArcGIS, Hydrology, Water, Microstation, Grading, Sewer
Education
The Johns Hopkins University 2010 — 2011
MSE, Environmental Engineering, 3.16
The University of Texas at San Antonio 2006 — 2010
Bachelors, Civil Engineering, 3.95
University of Alaska Anchorage 2002 — 2004
Associates, Architectural & Engineering Technology
East Anchorage High School 1997 — 2001
Teradata June 2015 - Present
AAA June 2014 - Present
UC Davis Extension May 2013 - Present
UC Davis July 2013 - August 2013
UC Davis Health System March 2012 - September 2012
Skills
C++, SQL, Data Analysis, Statistics, SQLite, R Programming, C, JavaScript, SAS programming, Big Data, Java, Python, PHP, Web Development
Education
University of California, Davis 2010 — 2014
Computational Statistics with Computer Science minor, 3.0
Foothill High School 2007 — 2010
AAA
Skills
Photoshop, Social Media, Microsoft Office, Outlook, Microsoft Excel, PowerPoint
Education
University of California, Riverside 2011 — 2015
Bachelor of Science (BS), Business Administration
UC Davis Design & Construction Management January 2015 - Present
UC Davis April 2013 - December 2014
UC Davis, Design Services 2011 - 2013
AAA 1992 - 2011
Skills
Construction Management, Project Management, Minor & Major Capital..., Architectural Interiors, Programming, Ergonomics, Life Safety, ADA compliance, Develop & Maintain..., Finish Selections, Develop & Maintain..., Standards Program, Facility Planning &..., Space Utilization, Furniture Specifications, Fixture & Furniture..., AutoCAD, Project, PowerPoint,..., Relocation & Move..., Cross-functional Team..., Lead Meetings &..., Creative Problem Solving, Communication Skills, Customer Service, Budgets, Construction, Contract Negotiation, Interior Design, Management, Furniture, Process Improvement, Team Building
Education
University of California, Davis
Bachelor's of Science, Design
Orange County Department of Education April 2015 - Present
AAA April 2014 - Present
UC San Diego January 2014 - April 2014
Think Together February 2011 - May 2011
Early Childhood Education Center, UCSD June 2010 - September 2010
Skills
Microsoft Office, PowerPoint, Research, Microsoft Excel, Microsoft Word, Public Speaking, Customer Service, Social Media, SPSS, Teamwork, Event Planning, Teaching, Facebook, Spanish, Administrative..., Community Outreach, Social Networking
Education
UCI 2009 — 2013
Bachelors, Sociology
Beaumont High School 2006 — 2009
General Education
John C. Lincoln Health Network 2011 - 2012
AAA July 2007 - May 2008
Skills
Medical Education, Medical Terminology, Medical Records, Customer Satisfaction, Customer Acquisition
Education
The Bryman School of Arizona 2009 — 2010
Medical Assistant Degree, Medical/Clinical Assistant
Peoria High 2001 — 2005
Diploma, General Studies
York Risk Services Group June 2015 - Present
Best Insurance Recruiting Specialists January 2015 - Present
State Farm January 2014 - November 2014
Cuyahoga Community College September 2012 - December 2013
FirstComp February 2011 - October 2011
FirstComp November 2007 - January 2011
Via Lingua 2011 - 2011
AAA November 2006 - March 2007
AAA February 2006 - November 2006
Skills
Workers' Compensation..., Claims Handling, Team Leadership, Teaching English as a..., Auto Claims, Administrative..., Medical Billing, Time Management, Administrative..., Customer Service
Education
The University of Akron
Bachelor's degree, International Business
The University of Akron
Bachelor of Science (B.S.), International Business
H&R Block January 2014 - Present
Lets Talk Figures April 2014 - Present
Eighth Supply June 2013 - Present
UPS September 2012 - January 2013
AAA September 2009 - September 2011
Skills
Customer Service, Microsoft Office, Management, Sales, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Retail, Strategic Planning, Marketing, Social Media
Education
Great Bridge High School 2003 — 2007
Advanced Diploma
The Art Institute of Washington
Honeywell Process Solutions September 2014 - February 2015
AAA September 2013 - September 2014
Geek Squad October 2012 - June 2013
Apple October 2007 - August 2010
Carl Albert State College May 2007 - August 2007
Cherokee Nation Entertainment April 2005 - October 2005
Stimac's Heating and Air 2000 - 2005
Skills
Technical Support, PHP, CSS, iOS, Windows 7, Photoshop, Microsoft Office, Computer Security, Team Building, Batch Programming, Java, Process Improvement, Active Directory, Group Policy, Microsoft Exchange, Cisco Technologies, Deployment Strategies, System Deployment, Software Deployment, Terminal Server, Virtualization, VMware ESX, VirtualBox, Powershell, C++, Support Central, Printers, HTML, OS X, Android, Illustrator
Education
Tulsa Community College 2011 — 2013
Associate's Degree, Electrical Engineering, 3.5
AAA February 2015 - Present
Better Filtration May 2013 - Present
Stetson University January 2010 - June 2013
Skills
Web Design, Web Development, Programming, Microsoft Office, Microsoft Excel, Research, Java, JavaScript, jQuery, PHP, C++, HTML, HTML 5, Website Development, Computer Science, Illustrator, XML, Windows 7, Eclipse, AJAX, Photoshop, MySQL, Linux, SQL, Windows, Ubuntu, CSS, Dreamweaver, OS X, WordPress, Web 2.0, Twitter Bootstrap, WYSIWYG layout tools
Education
Stetson University 2009 — 2013
Bachelor of Arts (BA), Computer and Information Systems Security/Information Assurance, 2.6/4.0
AAA August 2015 - Present
Nielsen 2014 - 2015
Nielsen 2011 - 2013
ACNielsen 2006 - 2011
ACNielsen 2004 - 2006
ACNielsen Israel 1999 - 2003
Israel Defense Forces 1991 - 1995
Skills
Strategy, Analytics, Segmentation, Customer Insight, Innovation Management, Competitive Analysis, Leadership Mentoring, Business Transformation, Location Based Services, Business Process..., Competitive Intelligence, High Performance Teams, Cross-functional Team..., Marketing Research, Thought Leadership, Nielsen, Product Development, Strategic Alliances, Product Innovation, Shopper Marketing, Data Analytics, Business Insights, Data Monetization, Simplification, Lean Six Sigma, Advertising Research, Consumer Behaviour, Business Intelligence, CRM, Management, Business Strategy, FMCG, Marketing Strategy, Business Development, Strategic Partnerships, Consulting, Data Integration, Retail, Channel Strategy, Customer Segmentation..., Change Management, Product Marketing, ROI Optimization
Education
Tel Aviv University 2000 — 2003
Master of Business Administration (MBA), Marketing and Infromation Systems
The Hebrew University 1996 — 1999
Bachelor of Arts (B.A.), Business and Communications
AAA 2008 - Present
Departamento del Trabajo November 1995 - March 2008
Education
Ana J. Candelas 1987 — 1989
Universidad de Puerto Rico
Master of Public Administration (MPA), Human Resources Management/Personnel Administration, General
Pebble Beach Company June 2015 - Present
Pebble Beach Company September 2010 - Present
TUI Travel PLC November 2007 - February 2010
TUI Travel PLC May 2005 - November 2007
AAA December 2001 - October 2002
Ceres World Travel May 1997 - December 2001
Manteca World Travel December 1996 - May 1997
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Sales Management, Team Building, Account Management, Sales, Microsoft Excel, Team Leadership, Budgets, Negotiation, Hotels
Education
CLIA 1997 — 1998
ACC (Accredited Cruise Counselor)
IATAN 1996 — 1998
CTA (Certified Travel Agent)
The Open University
Humanities/Classical Studies
Dealertrack Technologies December 2014 - Present
Edmentum March 2014 - November 2014
Citi August 2013 - March 2014
AAA December 2011 - August 2013
Storkland August 2005 - April 2011
Skills
Microsoft Excel, PHP, HTML, Windows, Access, Analysis, Management, Sales, SAP, Negotiation, Customer Service, Leadership, Team Building, Finance, Microsoft Office, Process Improvement, PowerPoint, Strategic Planning, Visio, CRM, Databases, Troubleshooting
Education
University of North Texas 2014 — 2015
Bachelor of Business Administration (B.B.A.)
Present Richland College 2011 — 2013
Business Administration/Supply Chain Management
Tyler Junior College 2005 — 2008
Computer Science
IDEXX Laboratories November 2014 - Present
Allstate October 2013 - November 2014
AAA 2008 - October 2013
Skills
Property & Casualty..., Umbrella Insurance, Insurance, Casualty, Liability, Customer Satisfaction, Customer Retention, Customer Service, Sales, Direct Sales, Homeowners, Team Building
Education
Thomas College 2005 — 2005
University of Maine 1998 — 2004
BS / AA, Social Science / Criminal Justice
AAA April 2013 - Present
Ivanovtech Consulting October 2012 - July 2013
Verizon January 2004 - October 2012
Skills
Telecommunications, Switches, Troubleshooting, TCP/IP, Cloud Computing, Agile Methodologies, Microsoft SQL Server, JavaScript, IIS, Databases, Software Development, C#, WCF, SQL, ASP.NET MVC, XML, T-SQL, LINQ, Web Services, .NET, Visual Studio, TFS, ASP.NET, WinForms, Web Applications, CSS, HTML, Windows, ADO.NET, Software Engineering
Education
University of South Florida 2006 — 2008
Master's degree, Engineering/Industrial Management
University of South Florida 2000 — 2004
Bachelor's degree, Computer Science
St. Petersburg College 1997 — 2000
Associate of Arts (A.A.), Computer Science
Thirty-One Gifts January 2015 - Present
fort zumwalt February 2014 - Present
The Goddard School January 2014 - February 2014
AAA March 2011 - January 2014
Papa Johns September 2005 - September 2011
Skills
Fast Learner, Customer Satisfaction, Superior Work Ethic, Microsoft Excel, Microsoft Word, Time Management, Customer Service, Cashiering, Sales, PowerPoint, Retail, Windows 7, Team Building, Filing, Microsoft Office, Windows, Data Entry, Inventory Management, Leadership, Office Administration, Team Leadership, Telephone Skills, Teamwork, Social Networking, Fundraising, Marketing, Event Planning, Budgets, Program Management, Strategic Planning, Teaching, Supervisory Skills, Communication
Education
St Charles Community College 2008 — 2011
Associate of Arts (A.A.), general studies
fort zumwalt north high 2004 — 2008
diploma, general
Miller Starr Regalia June 2014 - August 2014
AAA May 2013 - August 2013
Clarizen January 2011 - August 2012
Center for Research on Educational Outcomes June 2009 - June 2010
Stanford Sociology Department May 2007 - June 2008
Skills
Salesforce.com, SaaS, Start-ups, Cloud Computing, Professional Services, Enterprise Software, Strategic Partnerships, Lead Generation, Strategy, Legal Research, legal writing, Social Media, Social Media Marketing, Project Management, Marketing, CRM, Product Marketing, Management, Lexis, Westlaw, Legal, Legal Translation, Legal Writing
Education
UC Hastings College of the Law 2012 — 2015
Doctor of Law (J.D.)
Stanford University 2006 — 2010
B.A., English Literature
University of Oxford 2008 — 2008
English Literature
Medical Device Sales June 2012 - Present
Sales January 2000 - May 2012
Liberty Mutual Insurance June 2007 - February 2012
AAA Texas July 2007 - June 2011
AAA July 2007 - June 2011
KB Home January 2006 - July 2007
General Nutrition Center February 2002 - December 2005
NEXTEL COMMUNICATIONS June 2000 - January 2002
Nextel Partners 2000 - 2002
Skills
Lead Generation, B2B, Sales Operations, Sales Management, Cold Calling, Customer Satisfaction, Customer Service, Management, Marketing, Team Building, Training, Sales, Marketing Strategy, Account Management, New Business Development, Leadership, Direct Sales, Insurance, Property & Casualty...
Education
Texas State University 2003 — 2005
Bachelor of Science (B.S.), Psychology/Communications
TEXAS STATE UNIVERSITY
Bachelor of Science Degree, Communications/Psychology
AAA 1998 - 2011
Time Inc. 1998 - 1998
Stanford Alumni Association 1991 - 1995
Sports Illustrated 1980 - 1990
The Miami Herald 1979 - 1980
Education
Stanford University 1975 — 1979
B.A., Communication
American Association of Zoo Veterinarians July 2015 - Present
KJN Genealogy October 2008 - Present
Kelly Services February 2014 - May 2015
Satilla Temps April 2012 - October 2013
Logistic Services International, Inc. April 2007 - December 2011
Florida Virtual School October 2001 - March 2007
Channel Intelligence January 2000 - January 2001
AAA January 1994 - January 1999
Skills
Editing, Proofreading, Technical Writing, Research, Writing, Social Media, Publishing, Copy Editing, PowerPoint, Adobe Acrobat, WordPress, Management, Marketing Communications, Training, Public Speaking, E-learning, Microsoft Applications, OS X
Education
University of Central Florida 2003 — 2006
BA, English/Technical Communication
The University of New Mexico 1973 — 1975
Anthropology
Deloitte April 2015 - Present
AAA August 2014 - March 2015
Valencia College November 2012 - June 2014
Electronic Arts August 2012 - November 2012
Avaya March 2003 - July 2012
Lucent / Avaya July 1995 - March 2003
Cap Gemini Ernst & Young April 1986 - July 1995
Grupo Gamesa (currently owned by Pepsico) January 1985 - April 1986
ITESM June 1984 - December 1985
Hewlett-Packard 1983 - June 1984
Skills
Telecommunications, Unix, Agile Methodologies, Avaya, Software Development, SDLC, Integration, IP, Software Project..., VoIP, TCP/IP, SIP, Requirements Analysis, Linux, Cloud Computing, Software Engineering, CRM, Perl, Testing, Leadership, Scrum, Data Center, Virtualization, Enterprise Architecture, System Architecture, Enterprise Software, PMP, Security, Architectures, Agile Project Management, Solution Architecture, Object Oriented Design, SaaS, Java, Databases, SOA, Web Services, XML, Solaris, Software Design, Oracle, Java Enterprise Edition, Shell Scripting, SQL, Eclipse, Microsoft SQL Server
Education
Stanford University 1981 — 1983
MS, Computer Science / Computer Engineering
ITESM - Monterrey, Mexico 1975 — 1978
B.S., Computer Science
Instituto Lux 1972 — 1975
High School Diploma
NovaCare Rehabilitation June 2015 - Present
AAA March 2014 - June 2015
Gable Peritz Mishkin, LLP August 2013 - December 2013
Film London 2013 - 2013
FYE 2009 - 2011
Skills
Social Media, Microsoft Office, Customer Service, Writing, Communication, Media Production, Production Planning
Education
Temple University 2009 — 2013
Bachelor of Arts (B.A.), Media Studies and Production, 3.78 GPA
Study Abroad: FIE London
Media Studies and Production
North Penn High School 2006 — 2009
5LINX Enterprises Inc. July 2013 - Present
AAA March 2013 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Marketing, PowerPoint, Time Management, Team Leadership, Teamwork, New Business Development, Customer Satisfaction, Social Networking, Research
Education
The University of Texas at San Antonio
AAA July 2015 - Present
River Mill Tavern and Tables March 2015 - Present
State Farm June 2014 - July 2015
Ann Taylor LOFT September 2013 - May 2014
Stonehill College October 2012 - May 2014
Elizabeth Warren Campaign September 2012 - November 2012
EXPRESS October 2011 - November 2012
EXPRESS May 2012 - August 2012
E.R. Quinn Co. June 2007 - August 2009
Skills
Sales, Social Media, Event Planning, PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Political Campaigns, Research, Public Speaking, Politics, Microsoft Excel, Political Science, English, Public Relations, Community Outreach, Editing, Teamwork, Insurance, Property & Casualty..., Property Damage, Casualty Insurance, Loans, Liability, Solicitation, Time Management
Education
Stonehill College 2010 — 2014
Bachelor of Arts (B.A.), Political Science and Government
Lynbrook Senior High School 2006 — 2010
Ultitude March 2007 - Present
Travel Counsellors April 2005 - February 2007
Digital Travel 2004 - 2005
AAA October 1992 - September 1999
American Express 1974 - 1984
TWA 1972 - 1974
Skills
Direct Marketing, Marketing Strategy, Online Marketing, Integrated Marketing, Alliances
Education
The University of Chicago Booth School of Business 1969 — 1971
MBA, Marketing
The Johns Hopkins University 1964 — 1969
BA, History
ENCORE FIDUCIARY SOLUTIONS December 2010 - Present
ENCORE SOLUTIONS October 2009 - December 2010
Dakim, Inc. October 2008 - October 2009
WomanSage 2009 - 2009
ENCORE SOLUTIONS March 2008 - September 2008
Automobile Club of Southern California July 1997 - March 2008
AAA August 1996 - June 1997
Skills
Marketing Strategy, Social Media, Coaching, Public Speaking, Strategic Planning, Healthcare, Marketing, Sales Management, Training, Entrepreneurship, Management Consulting, Team Building, Management, Microsoft Office, Project Management, Leadership, Microsoft Excel, Event Management, Event Planning, Process Improvement, Marketing Communications, New Business Development, Team Leadership, Start-ups, Nonprofits, Budgets, Fundraising, Program Management
Education
The George Washington University
AAA August 2013 - Present
SolidoUSA July 2010 - January 2011
EcoNomo Group January 2009 - May 2010
Marchese & Associates May 2007 - May 2010
Education
University of Arizona 2006 — 2010
RCSC, Retail, Business
University of Arizona
Bachelor of Science, Retailing and Consumer Sciences
DocuSign January 2014 - Present
Blue Shield July 2009 - Present
AAA September 2008 - July 2009
JP Morgan Chase September 2007 - September 2008
JPMorgan Chase July 2006 - August 2007
JPMorgan Chase October 2005 - June 2006
Wells Fargo Financial January 2005 - October 2005
Celerity Consulting Group June 2002 - January 2004
Skills
Direct Marketing, Marketing, Customer Acquisition, Access, Analytics, Cross-functional Team..., Email Marketing, Management, Direct Mail, SEM, Strategy, Web Analytics, Database Marketing, Lead Generation, Integrated Marketing, Online Marketing, Web Marketing, Marketing Strategy, Marketing Communications, Leadership, Data Analysis
Education
University of California, Davis 1997 — 2002
Bachelor of Science (BS), Economics & minor in Computer Science
AAA June 2013 - March 2014
Beacon Independent Film Festival 2013 - 2013
SUNY New Paltz August 2010 - May 2011
Target August 2008 - June 2009
Skills
Research, Microsoft Office, Social Media, Microsoft Excel, PowerPoint, Microsoft Word, Fast-paced, Photoshop, Video Editing, Stressful Situations, Film Festivals, Phone Etiquette, Musical Theatre, Customer Service, Celtx, Editing, Audacity
Education
SUNY New Paltz 2009 — 2013
Bachelor of Arts (BA), Arts, Entertainment, and Media Management, 3.3 GPA
AAA June 2013 - Present
Pi Kappa Alpha Huntsville Area Alumni Association March 2013 - Present
Pi Kappa Alpha Alumni Theta Pi Chapter August 2011 - Present
EmbroidMe April 2012 - April 2015
BNI September 2013 - October 2014
Pi Kappa Alpha Huntsville Area Alumni Association January 2011 - March 2013
Chamber of Commerce of Huntsville/Madison County August 2012 - February 2013
BNI May 2012 - February 2013
University of Alabama in Huntsville January 2007 - December 2010
Allstate August 2005 - December 2006
Skills
Marketing, Marketing Strategy, Email Marketing, Sales, Leadership, Market Research, Team Building, Sales Management, Marketing Management, Direct Sales, Management, Online Advertising, Team Leadership, Marketing Research, Trade Shows, Sales Process, Online Marketing, Coordinating Events, Project Coordination, Customer Service, Training, Event Management, Team Management, Embroidery, Screen Printing, Development Of..., Marketing Communications, Fundraising, Trade Promotions, Website Promotion, B2B, Advertising, Social Media Marketing, Small Business, Social Networking, Time Management, Event Planning, Public Relations, Business Development, Promotions, Belly Dance, Account Management, Social Media, Strategic Planning, Entrepreneurship, Budgets, Insurance, Property & Casualty...
Education
University of Alabama in Huntsville 2007 — 2010
Bachelor of Science (B.S.), Marketing/Acquistion Management
Portfolio Hotels & Resorts December 2012 - Present
Larkspur Hotels and Restaurants August 2007 - December 2012
The Salvation Army December 2005 - August 2007
Various Brokerage Firms June 1994 - June 2006
AAA January 1992 - June 1994
Skills
Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Insurance, Pre-opening, Property Management..., Resorts, Revenue Analysis, Rooms Division, Management, Budgets, Customer Service
Education
UC Berkeley 2012 — 2012
Asbestos Building Inspection & Management Planner, Asbestos Building Operations, Certified ACM Building Inspector and Management Planner
California Department of Insurance 1996 — 2006
Licensed Insurance Agent & Broker, Property & Casualty Insurance, Fire Casualty Insurance Agent & Broker
Society of Certified Insurance Counselors 1996 — 2000
CIC, Property & Casualty Insurance Contract Studies
West Valley College 1990 — 1992
General Studies, General Studies
Gunderson High School 1986 — 1990
High School Diploma, General Education
Marriott International November 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2013 - November 2014
Classical Conversations March 2012 - September 2014
Starwood Hotels & Resorts Worldwide, Inc. May 2009 - August 2010
Starwood Hotels and Resorts May 2006 - May 2009
AAA 2000 - 2006
TG Worldwide Meetings and Incentives 1997 - 2000
Skills
Marketing Strategy, Hospitality, Account Management, Hotels, Sales Management, Sales, Team Building, Management, Social Media, Social Media Marketing, Public Relations, Marketing, Online Advertising, Event Management, Leadership, Marketing Communications, Event Planning, Budgets, Strategic Planning, Tourism, Training, Online Marketing
Education
The University of New Mexico 1993 — 1995
Not Complete, Education
University of Denver 1993 — 1993
Not Complete, Education
AAA Carolinas November 2009 - Present
AAA September 1975 - Present
John P. Connors November 2008 - December 2009
AAA Auto Club South March 2006 - October 2008
AAA Western and Central New York 1994 - 2006
AAA Western New York 1985 - 1994
Skills
Product Development, Organizational..., Risk Management, Restructuring, Employee Training, Strategic Planning, Management, Leadership, Operations Management, Tourism, Training, Business Development, Program Management, Performance Management, Strategy, Account Management, Sales Management, Sales, Analysis, Hotels, Human Resources, Customer Service, Call Centers, Negotiation, Time Management, Customer Satisfaction, Team Building, Coaching, Budgets, Leisure Travel, Hospitality, New Business Development, Marketing, Cruises, CRM, Event Management, Customer Retention
Education
University of Virginia Darden School of Business 2007 — 2007
Creating the Future, The Challange of Transformational Leadership
State University of New York College at Buffalo 1974 — 1975
BS, Education
United States Air Force Academy 1970 — 1972
AAA November 2011 - Present
SuperMedia LLC 2010 - 2011
Metro Brick & Stone 2004 - 2010
DESIGN GUILD ARCHITECTS PRIVATE LTD. 2003 - 2004
Q102 1994 - 1995
Q102 1994 - 1995
Q102 1994 - 1995
Skills
Social Media Marketing, Digital Marketing, SEM, Social Media, Online Advertising, Public Relations, Media Planning, Lead Generation, Online Marketing, Advertising, Marketing, SEO, Integrated Marketing, Sales, Email Marketing, Advertising Sales, Digital Media, Marketing Strategy, Account Management
Education
The University of Texas at Arlington 1988 — 1993
BA, Communication
W.T. White High School 1984 — 1988
Electrical Engineering, ICTEAM, Université catholique de Louvain (UCL), Belgium March 2008 - Present
Electrical and Electronics Engineering Institute (IGEE), University of Boumerdes (UMBB), Algeria 2004 - Present
AAA January 2011 - January 2012
Skills
RF
Education
Université catholique de Louvain 2007 — 2011
Researcher - PhD Student, RF/Microwaves Field
Ecole Nationale Polytechnique 1999 — 2001
Master, Microstrip Antennas & Microwaves field
Université des Sciences et de la Technologie 'Houari Boumediène' 1993 — 1998
Engineer, Microwaves field
Huron Title Company October 2012 - Present
Olive Garden May 2010 - February 2013
Shoe Carnival, Inc. June 2012 - August 2012
Home Health February 2012 - June 2012
The Shed BBQ & Blues Joint June 2011 - January 2012
AAA June 2009 - March 2011
Skills
Foreclosures, Short Sales, First Time Home Buyers, REO, Sellers, New Home Sales, Real Estate, Residential Homes, Investors, Referrals, Real Estate Transactions, HUD, FHA, Sales
Education
St Clair County Community College 2013 — 2015
Associate's degree, Accounting, 3.0
Marysville High School 2005 — 2009
SelectQuote Insurance Services August 2014 - Present
AAA September 2012 - Present
Freightquote January 2009 - January 2012
Jay Wolfe Acura January 2008 - January 2009
Skills
Sales, Sales Management, Customer Satisfaction, Property & Casualty..., Insurance, General Insurance, Umbrella Insurance
Education
University of Arkansas at Fayetteville 1999 — 2002
Informatica August 2014 - Present
Holy Cross Catholic Cemetery February 2005 - August 2014
AAA 2002 - 2005
Netclerk 2001 - 2002
Franklin Templeton Investments 1997 - 2001
Skills
Customer Service, Sales, Travel Assistance, Administrative Functions, Management
Education
UC Davis 1992 — 1997
Bachelor of Arts (B.A.), Spanish Language and Literature
AAA Texas February 2011 - Present
AAA February 2011 - Present
US Navy May 2010 - October 2010
Kohl’s June 2009 - May 2010
Cotton Patch Cafe September 2008 - June 2009
Skills
Customer Satisfaction, Property & Casualty..., Positive Energy, Military Experience, Policy Management..., Call Processing, Emergency Services, Dispatching
Education
Tarrant County College 2005 — 2008
Associate's degree, General Studies, College
Abilene High School 2001 — 2005
Diploma, General Studies, High School
Abilene High School
ePromos Promotional Products July 2015 - Present
ePromos Promotional Products May 2011 - Present
AAA June 1995 - October 2009
Skills
Direct Marketing, Trade Shows, Social Media Marketing, Email Marketing, Marketing, Advertising, Online Advertising, Brand Awareness, Digital Marketing, Lead Generation, Brand Management, Integrated Marketing, Online Marketing, Product Marketing, Marketing Communications, Brand Development, Marketing Strategy, B2B, Marketing Research, Market Research, Creative Direction, Copywriting, Social Media
Education
St. Cloud State University
BS, Finance, French
AAA April 2014 - Present
Japanese American Citizens League December 2012 - Present
Freelance October 2006 - Present
The Orange County Register September 2012 - August 2014
MomsRising.org September 2013 - March 2014
Mochi Magazine April 2011 - March 2014
Disney ABC Television Group December 2012 - February 2013
Patch.com July 2011 - December 2012
Language Magazine December 2011 - April 2012
Center for International Education - University of California, Irvine September 2010 - September 2011
Education
University of California, Irvine 2006 — 2011
English/International Studies
Universidad Complutense de Madrid 2009 — 2010
Spanish Literature & Spanish History
Santa Ana College 2012 — 2013
Digital Media
DataWhispers June 2009 - Present
Deloitte & Touche 2007 - 2009
DoDIG January 2002 - January 2007
US Army July 1965 - January 2007
Air Force Audit Agency September 1985 - January 2002
AAA 1974 - 1985
Skills
Internal Audit, Fraud, Government, DoD, Audit, Defense, Internal Controls, Compliance, Risk Assessment, Auditing, Sarbanes-Oxley Act, Risk Management, Analysis, IT Audit, Enterprise Risk..., Sarbanes-Oxley, Managerial Finance, CISA, Security Clearance, Leadership, Financial Risk, Financial Reporting, Accounting, Business Process, Business Development, Training, Mergers & Acquisitions, Data Analysis, Project Planning
Education
UTEP 1972 — 1974
BBA, Accounting
The University of Texas at El Paso
Bachelor's degree, Accounting
TEKsystems June 2012 - Present
PRO Unlimited January 2012 - June 2012
Pacific Gas & Electric November 2010 - January 2012
Nelson Technology October 2010 - November 2010
TEKsystems November 2009 - October 2010
California State Automobile Association (AAA) October 2000 - November 2008
EDS October 1998 - October 2000
AAA March 1979 - September 1998
Skills
Requirements Analysis, Business Process, Business Analysis, Integration, Requirements Gathering, Visio, Leadership, Testing, Analysis, SDLC, Software Project..., Business Requirements, Management, Business Intelligence, Business Process..., SOA, Data Quality Assurance, Microsoft Excel, SharePoint, Data Analysis, Data Management, Insurance, Claims Management, Quality Center, Quality Assurance, Vendor Management, Business Relationship..., Risk Management, Process Engineering, Utility Industry, IT Infrastructure...
Education
University of California, Berkeley, Haas School of Business
Bachelor of Science, Business Administration
AAA June 2015 - Present
The Company (The Ebersol Lanigan Company) December 2011 - June 2015
Beard Boy Productions February 2011 - June 2015
Harveys Industries March 2012 - April 2013
PainePR August 2010 - February 2011
Hayes Martin Associates April 2010 - August 2010
ELA Advertising December 2007 - August 2009
Campbell Mithun March 2006 - November 2007
Skills
Graphic Design, Logo Design, Art Direction, Adobe Creative Suite, Branding & Identity, Advertising, Image Manipulation, Posters, Creative Direction, User Experience, Web Design, Front-end Development, Collateral, Branding, Business Cards, Brand Development, Outdoor Advertising, Illustrator, Print Production, Brochures, InDesign, Photoshop
Education
Art Institute of Orange County 2002 — 2006
Bachelor of Science, Graphic Design
The Art Institute of California-Orange County 2002 — 2006
Bachelor of Science (B.S.), Graphic Design
AAA July 2012 - August 2015
Enterprise Rent-A-Car February 2011 - July 2012
Wal-Mart June 2001 - February 2011
Skills
Sales, Management, Marketing, Customer Service, Finance, Microsoft Excel, Enterprise Software, PowerPoint, Microsoft Word, Teamwork, Microsoft Office, Insurance
Education
The University of New Mexico 2002 — 2010
Bachelor of Arts, Economics
AAA June 2015 - Present
Farmingdale Youth Council June 2012 - July 2014
AHRC Nassau December 2013 - June 2014
Skills
Microsoft Office, Customer Service, Leadership, Microsoft Excel, Training, Public Speaking, Community Outreach, Data Entry, Nonprofits, Fundraising
Education
State University of New York College at Oswego 2014 — 2018
Human Resources Management
NBCUniversal, Inc. January 2014 - Present
NBCUniversal, Inc. October 2012 - January 2014
AAA February 2012 - October 2012
Life Alert February 2011 - February 2012
Book Alley January 2009 - 2012
Skills
Sales, Customer Service, Telephone Skills, Marketing, Team Leadership, Sales Process, Customer Engagement, Direct Sales, Account Management, Social Media Marketing, Management, Social Networking, Onboarding, Social Media, Talent Management, Microsoft Excel, Interpersonal Skills, Problem Solving, Data Analysis
Education
Temple University
Self Employed M&A Integration Consultant April 2012 - Present
AAA January 2012 - April 2012
Cisco Systems 2011 - November 2011
Cisco Systems 2010 - 2010
Robert Half Int 2007 - 2009
Merger Managers 2001 - 2006
Oracle Corporation 1997 - 2001
Gymboree 1995 - 1997
Oracle Corporation 1991 - 1995
Skills
Mergers & Acquisitions, IT Project & Program..., Divestitures, IT Management, IT Strategy, IT Solutions, Vendor Management, Integration, Program Management, Project Management, Process Improvement, Cross-functional Team...
Education
University of California, Los Angeles 1998 — 2004
Bachelor of Applied Science (BASc), Business
Privy Groupe Inc. June 2015 - Present
Redondo Beach Chamber of Commerce and Visitors Bureau April 2015 - Present
Humira December 2013 - December 2013
Repertory East Playhouse October 2013 - December 2013
AAA December 2012 - December 2012
Commerce Casino January 2012 - January 2012
UPS August 2011 - August 2011
Bridgestone August 2011 - August 2011
Mochi Magazine 2008 - 2010
Jin Patisserie January 2008 - November 2008
Skills
Acting, Entertainment, Comedy, Television, Stage, Feature Films, Screenwriting, Improvisation, Writing, Freelance Writing, Theatre, Film, Film Production, Performing Arts, Drama, Commercials, Short Films
Education
The Nerdist School 2014 — 2015
Comedy Improvisation
UCLA Extension 2013 — 2014
Writing for Marketing and Advertising, Story Development Workshop
Upright Citizens Brigade 2009 — 2013
Certificate of Funny, Comedy Improvisation
University of California, San Diego 2002 — 2006
Bachelor of Arts (BA), Visual Arts Media, Literature
Bank of the West February 2013 - Present
Delta Dental March 2007 - March 2012
PMI Mortgage Insurance Co. October 2005 - April 2006
AAA October 2004 - September 2005
Southern Wine & Spirits June 1999 - December 2003
Perot Systems Government Services February 1999 - May 1999
Norwich Life 1992 - 1998
Old Mutual Investment Group 1989 - 1991
Telkom January 1988 - December 1988
Skills
Visio, SharePoint, Microsoft Office, SDLC, MS Project Server, Crystal Reports
Education
University of Stellenbosch 1985 — 1987
Bachelors Science, Majors in Computer Science and Mathematical Statistics
Private School September 2014 - June 2015
AAA January 2014 - September 2014
Skills
Management, Microsoft Office, Microsoft Excel, Research, Microsoft Word, PowerPoint, Leadership, Sales, Customer Service, Training, Public Speaking, Applied Behavior..., Data Analysis, English, Photoshop, Social Media
Education
Stony Brook University 2009 — 2012
Bachelor of Arts (B.A.), Psychology
Stony Brook University 2009 — 2012
Bachelor's degree, Psychology
AAA August 2015 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Leadership, Team Leadership, Team Building, Training, Time Management, Customer Satisfaction, Process Improvement, Call Centers
Education
Stevens-Henager College 2006 — 2009
Computer Science
Logan High School 2006 — 2006
Diploma
Alabama Media Group March 2015 - Present
AAA September 2014 - December 2014
AFFLINK April 2014 - July 2014
Hancock Bank October 2013 - March 2014
Enterprise Rent-A-Car March 2013 - August 2013
Best Buy May 2009 - August 2010
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Strategic Planning, English, Outlook, Budgets, Research, Negotiation, Photoshop, Public Speaking, Windows, Marketing Strategy, Marketing, Sales, Team Building, Teamwork, Retail, Time Management
Education
The University of Southern Mississippi 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Peppermill Resort Spa Casino July 2015 - Present
AAA June 2014 - July 2015
One Nevada Credit Union March 2013 - June 2014
Liberty Mutual Insurance April 2011 - March 2013
Eldorado Hotel Casino February 2004 - April 2011
NBA Development League October 2009 - March 2011
Reno Aces April 2009 - September 2009
Skills
Sponsorship, Insurance, Customer Service, Marketing, Marketing Strategy, Fundraising, Sports Marketing, Event Planning, Social Media, Sales, Email Marketing, New Business Development, Social Media Marketing, Public Relations, Leadership, Event Management, Social Networking, Budgets, Advertising, Facebook, Time Management, Microsoft Office
Education
University of Nevada-Reno 2005 — 2009
Bachelor of Science (B.S.), Marketing
Truckee Meadows Community College 2003 — 2005
Associate of Arts (AA), Criminal Justice/Police Science
ARCO Construction Company, Inc. September 2014 - Present
ARCO Construction Company, Inc. March 2014 - October 2014
AAA May 2012 - February 2014
JCPenney 2008 - 2011
Metro South Arts Council 2008 - 2009
Media Relations, Athletic Department, University of Missouri August 2007 - June 2008
History Department, University of Missouri January 2008 - May 2008
Fit First Chiropractic 2006 - 2006
Woody’s Youth and Family Center 2000 - 2006
Skills
Social Media, Public Relations, Facebook, Press Releases, Editing, Event Planning, Public Speaking, Blogging, Media Relations, Microsoft Office, Insurance, PowerPoint, Customer Service, Management, Time Management, Employee Relations, Training, Human Resources, Leadership
Education
University of Missouri-Columbia 2006 — 2010
Bachelor of Arts (B.A.), Communications
University of Missouri-Columbia 2006 — 2010
Bachelor of Arts (B.A.), Sociology
University of Nicosia 2007 — 2007
European Union Studies
St. Louis Community College 2004 — 2006
Associate of Arts (A.A.), General Studies
AAA July 2014 - Present
County of Orange April 2013 - August 2013
County of San Bernardino April 2009 - March 2013
Lehman Brothers 2003 - 2007
Skills
Government, Analysis, Policy Analysis, Policy, Research, Public Policy, Public Speaking, Program Management, Economics, Financial Modeling, Property & Casualty..., Creative Real Estate..., Real Estate Private...
Education
California State University- San Bernardino 2009 — 2011
Master's degree, Public Administration
University of California, Irvine 1998 — 2002
B.A., International Studies/Management
The Coca-Cola Company December 2003 - Present
Marcus Stephens Consulting October 2013 - June 2014
AAA November 2002 - November 2003
Wells Fargo January 2001 - October 2002
Skills
Relationship Management, Team Effectiveness, Diversity & Inclusion, Diversity Training, Training Delivery, Employee Training, Cultural Diversity, Digital Marketing, Software Development, Software Project..., Software Documentation, Software Engineering, Software Design, Software Quality..., Business Strategy, Business Analysis, New Business Development, Business Process..., Business Process, Small Business, Business Development, Employee Relations, Building Relationships, Motivation, Motivational Speaking, Seminars, Workshop Facilitation, Workshops, Project Management, Process Engineering, Project Delivery, Management Consulting, Change Management, Human Resources, Humor, Human Capital, Human Resource..., Improvisational Comedy, Comedy
Education
Stevens Institute of Technology
Bachelor of Engineering (BEng), Electrical Engineering and Computer Science
Nielsen Media Research September 2013 - June 2014
AAA June 2012 - August 2013
FGS Home January 2002 - June 2012
Marconi Communications January 2000 - September 2002
ECtel Inc, ECI Telecom May 1994 - January 2000
ECI Telecom November 1989 - May 1994
AAI Corporation, September 1985 - November 1989
Union Carbide, June 1984 - September 1985
Skills
C++, Selling, Sales Process, Mobile Applications, Java, Project Planning, Mobile Devices, Solution Selling, Wireless, Management, Agile Methodologies, Sales Operations, Key Account Management, JavaScript, Software Development
Education
University of Massachusetts, Amherst 1979 — 1984
BS, Computer Systems Eng
Universidad de Puerto Rico 1972 — 1974
Associate of Science (A.S.), Civil Engineering
Colegio De La Salle 1967 — 1972
Diploma
Kelly Services January 2014 - Present
Office Team September 2013 - January 2014
Office Team September 2013 - October 2013
American Water April 2013 - July 2013
Special Care February 2013 - April 2013
AAA February 2012 - September 2012
Radio Disney May 2007 - September 2009
Skills
Excellent Public Speaker, Public Speaking, Data Entry, Human Resources, Facebook, Press Releases, Media Relations, Blogging, Editing, Social Media, News Writing, Journalism, Social Networking
Education
University of Arkansas at Little Rock 2000 — 2004
Bachelor of Arts (BA), Broadcast Journalism
Little Rock Central High School 1997 — 1999
Diploma
GEICO December 2006 - September 2009
Cumulus Broadcasting November 2005 - August 2006
United Pro Media March 2005 - September 2005
Hughes Supply May 2002 - August 2003
AAA 1998 - 2002
Skills
Advertising, Leadership
Education
TUI University 2008 — 2010
MBA, Human Resources
University of Central Florida 2000 — 2003
Bachelors, Advertising/Public Relations
AAA September 2009 - Present
Safelite AutoGlass March 2004 - May 2009
Education
The Ohio State University
Bachelor of Science (BS), Human Resources Management and Services
SunGard August 2007 - Present
Valencia College July 2006 - Present
Masco Contractor Services January 2005 - June 2007
World publications 2004 - 2005
Trendium 2004 - 2005
AAA 2004 - 2004
Bonnier Publications 2003 - 2004
AT&T 2001 - 2003
Convergys September 1999 - March 2001
CGN & Associates March 1998 - September 1999
Education
University of Phoneix 2006 — 2008
M.S, Information Systems
N.B.K.R.I.S.T 1982 — 1986
B.TECH, Mechanical Engineering
Sri Venkateswara University 1982 — 1986
B.TECH, Engineering
Louis T. Buono Training Consulting December 2014 - Present
Navient August 2005 - Present
Pioneer Credit Recovery August 2005 - December 2014
AAA 2011 - 2014
Additional Work Experience January 1970 - January 2010
HealthNow 2001 - 2003
Wayport 1999 - 2001
General Physics Corporation 1995 - 1999
United Training Services 1990 - 1995
Skills
Coaching, Leadership Development, Career Development, Project Management, Achieve Global Certified, Training, Employee Benefits, Talent Acquisition, Organizational..., Human Resources, Instructional Design, Public Speaking, Employee Engagement, Team Building, Performance Management, MBTI, HRIS, Talent Management, Strategic Planning, Employee Relations, Management Development, Employee Training, Management, Leadership, Change Management, Executive Coaching, Workshop Facilitation, Interviews, Organizational..., Training Delivery, Program Management, Conflict Resolution, Learning Management, Onboarding, Succession Planning, Personal Development, Culture Change, Workforce Planning, Needs Analysis, 360 Feedback, Performance Improvement, Blended Learning, Personnel Management, Career Counseling, Executive Development, Staff Development, Organizational Learning, Emotional Intelligence, Organizational Design, Instructor-led Training
Education
University at Buffalo 1972 — 1975
Masters, Education, Counseling
State University of New York College at Buffalo 1966 — 1970
BS, Industrial Arts Education
aaa January 2008 - Present
Meritage Realty Group LLC January 2007 - Present
Skills
Sales Management, Sellers, Marketing, Real Estate, New Business Development, Relocation, Condos, Sales, Residential Homes, First Time Home Buyers, Training, Small Business, Investment Properties, Customer Service, Selling
Education
State University of New York at Albany 1986 — 1988
Bachelor's degree
University of Wisconsin-Milwaukee
AAA September 2015 - Present
Stetson University November 2014 - Present
Stetson University May 2015 - September 2015
Stetson University May 2015 - July 2015
Stetson University May 2014 - May 2015
Florida Hospital Memorial Medical Center May 2014 - August 2014
Hollister Co. June 2012 - December 2013
Education
Stetson University 2012 — 2016
Bachelor of Business Administration (BBA)
Bishop Moore Catholic High School 2008 — 2012
AAA May 2012 - Present
LetsTalk.com May 2010 - February 2012
LetsTalk.com July 2007 - May 2010
Agency.com December 1999 - June 2007
Don L. Beck Associates, Inc. 1996 - 1998
Skills
New Media, Mobile Marketing, Digital Strategy, Affiliate Marketing, PPC, Media Buying, SEM, Mobile Devices, Digital Marketing, Web Analytics, Integrated Marketing, Analytics, Social Media Advertising, Social Media, Marketing Strategy, Google Adwords, Salesforce.com, Online Marketing, Strategic Partnerships, Email Marketing, Program Management, Lead Generation, Customer Acquisition, Marketing Management, Online Advertising, E-commerce, Digital Media, Google Analytics, Mobile Advertising, Interactive Marketing, SEO, Direct Marketing, Product Marketing, Marketing, Content Strategy, Display Advertising, Management
Education
University of California, Davis 1993 — 1996
B.S., Mechanical Engineering
World Wide Technology May 2015 - Present
Enterprise Holdings September 2014 - May 2015
World Wide Technology May 2013 - September 2014
Enterprise Fleet Management June 2012 - April 2013
Enterprise Fleet Management June 2011 - June 2012
Enterprise Rent-A-Car September 2008 - June 2011
AAA June 2006 - September 2008
USPS August 2005 - June 2006
Superior Home Products April 2003 - July 2005
Principal Financial Group January 2002 - March 2003
Skills
Java, Spring, SDLC, Java Enterprise Edition, Hibernate, Agile Application..., Scrum, Certified Scrum Master..., J2EE Application..., Web Services, Weblogic, Project Management, XML, Oracle, EJB, Struts, Eclipse, Ant, Design Patterns, REST, SQL, Object Oriented Design, Innovation Management, Strategic Communications, Spring Framework, Ice Hockey, WebLogic
Education
Truman State University 1997 — 2002
Bachelor's degree
Truman State University 1997 — 2001
BS
Avon January 2014 - Present
AAA September 2013 - Present
AAA September 2007 - September 2013
Ford Motor Co July 2003 - September 2007
SBC June 2000 - December 2002
Ameritech September 1997 - February 2000
Skills
Testing, Business Analysis, Microsoft Word, SDLC, Quality Assurance, Requirements Analysis, Software Documentation, System Testing
Education
Troy University 1983 — 1984
Bachelor of Arts
True Vine Publishing Co. February 2004 - Present
True Vine Publishing Company February 2004 - Present
AAA 1999 - 2003
Skills
Editing, Proofreading, Graphic Design, Adobe Creative Suite, Social Media, Public Relations, Public Speaking, Staff Development, HTML, Microsoft Office, Curriculum Design, PowerPoint, Microsoft Excel, Voice Over, Speech Writing
Education
Tennessee State University 1997 — 2002
Bachelor of Arts (B.A.)
Family Dollar January 2015 - Present
Core Mark August 2013 - November 2014
Fresenius Medical Care/TruBlu Logistics December 2005 - August 2013
AAA March 2003 - December 2005
Engel Enterprises April 1987 - February 2003
Skills
SAP, Warehousing, Transportation, Labor Relations, LTL, GMP, Forecasting, Cross-functional Team..., Pricing, P&L Responsibility, Outlook, Industrial Safety, Supply Chain Management, Logistics, Fleet Management, Distribution Center..., ISO, 3PL, Logistics Management, Team Building, Management, Transportation..., P&L Management, Supply Chain, Inventory Management, Shipping
Education
Towson University
Bachelor's degree
Huntington National Bank December 2012 - Present
Essentially Trish January 2009 - Present
Tastefully Simple October 2009 - December 2014
Alliance Data June 2010 - December 2012
AAA January 2003 - June 2010
Frontstep 2000 - 2003
Ashland Distribution June 1999 - March 2000
Grade A Notes 1997 - 1999
Skills
Email Marketing, Digital Marketing, Social Media, E-commerce, Marketing Strategy, Interactive Marketing, Strategy, Marketing, Leadership, Social Media Marketing, Digital Strategy, Entrepreneurship, Sales, SEO, Online Advertising, Direct Marketing, CRM, SEM, Business Strategy, Lead Generation, Facebook, Web Analytics, Social Networking, Public Speaking, B2B, Blogging, Mobile Marketing, Creative Direction, User Experience, Web Design, Web Marketing, Multi-channel Marketing, Online Marketing, Content Management, Strategic Planning, Social Media Measurement
Education
The Ohio State University 1995 — 1999
BA, Psychology
Medina Senior High 1991 — 1995
Human Behavior
Pinterest June 2015 - Present
AAA February 2012 - June 2015
Hotwire May 2011 - February 2012
AAA NCNU September 2009 - May 2011
Top Grade Construction February 2008 - September 2009
Rainin Instrument LLC September 2006 - February 2008
Union Bank of Calfornia 2005 - 2006
Sequoia Equities 1999 - 2000
Education
University of California, Berkeley 2000 — 2005
Bachelor's, Sociology
Robert Half March 2015 - Present
Robert Half International April 2000 - Present
California State Automobile Association (AAA) 1986 - 2002
AAA 1984 - 2002
Skills
Employment Law, Intellectual Property, Litigation, Arbitration, Corporate Law, Legal Writing, Management, Privacy Law, Mediation, Legal Research, Employment Contracts, Commercial Litigation, Civil Litigation, Litigation Support, Mergers & Acquisitions, Document Review, Insurance Law, Contract Negotiation, Litigation Management, Human Resources, Legal Compliance, Product Liability, Leadership, Dispute Resolution, Employee Relations, Policy, Appeals, Corporate Governance, Securities, Courts, Workers Compensation, Labor Relations, Insurance
Education
University of California, Davis
Bachelor of Arts (BA), Political Science and Government
University of the Pacific - McGeorge School of Law
juris doctor
Genentech Division ManagerNational Sales Network, Dallas Chapter2008 - Present
Genentech, nc. 1997 - Present
friend of Steve Bradford 2007 - 2010
AAA 2009 - 2009
Trainng for Excellence 2007 - 2009
real estate contact 2008 - 2008
Canfield Seminars 2006 - 2007
haskell / Cityplace townhomes 2006 - 2007
Skills
Product Launch, Biotechnology, Pharmaceutical Sales, Pharmaceutical Industry, Cross-functional Team..., Healthcare, Oncology, Sales Operations, Managed Care, Cardiology, Sales Management, Business Intelligence, Neurology, Medical Devices, Lifesciences, Leadership Development, Infectious Diseases
Education
The University of Texas at Arlington 1990 — 1993
Pocahontas High
AAA Auto Club South cal Sr. Tech ConAutomobile Club of Southern California2005 - Present
AAA 2005 - Present
Travelocity 2000 - 2005
Sabre Holdings 1997 - 2005
Education
The University of Texas at Arlington 1994 — 1996
Carlson Wagonlit Travel September 2015 - Present
AAA March 2006 - March 2015
Solar Tours September 1999 - January 2006
More Than Travel August 1996 - August 1999
American Express June 1993 - June 1996
Skills
Event Management, Team Building, Marketing, New Business Development, Travel Management, Customer Service, Strategic Planning, Account Management, Tourism, Business Strategy, Sales, Hospitality, Leisure Travel, Public Speaking, Public Relations
Education
Universidad Externado de Colombia
Hotel &Tourism Management
American Society of Radiologic Technologists 2008 - Present
CAE Exam Committee 2010 - 2012
American Society of Radiologic Technologists 1998 - 2008
Stocks Publishing Company 1988 - 1992
AAA 1986 - 1988
New Mexico Daily Lobo 1984 - 1986
Skills
Non-profits, Publications, Association Management, Publishing, Public Relations, Writing, Editing, Press Releases, Media Relations, Newsletters, Proposal Writing, Creative Writing, Nonprofits, Copywriting, Copy Editing, Fundraising, Grant Writing, Advertising, Management, Research, Event Planning, Volunteer Management, Speech Writing, Internal Communications, Web Content, Blogging, Public Speaking, Budgets, Editorial, Content Management, Proofreading, Strategic Communications, Corporate Communications, Grants, Marketing Communications, Social Media, Community Outreach, Social Networking, Program Development, Politics, Event Management, Journalism
Education
The University of New Mexico 1982 — 1986
B.A., English, Journalism
AAA NCNU Insurance Exchange July 2011 - Present
AAA 1996 - 2002
Education
University of California, Los Angeles 1987 — 1992
Wilcox High School 1984 — 1987
Little Steps (www.littlestepsasia.com) December 2012 - June 2014
Expat Living Magazine October 2011 - June 2014
Pea Pie Children's Clothes November 2010 - June 2014
AWAre Magazine July 2010 - June 2014
Cancer Research UK April 2008 - December 2009
Cancer Research UK April 2008 - March 2009
Macmillan Cancer Support February 2008 - April 2008
American Cancer Society April 2007 - December 2007
AAA August 2004 - January 2007
Fox Broadcasting October 2003 - August 2004
Skills
Marketing, Management, Social Media, Public Relations, Event Management, Marketing Strategy, Social Media Marketing, Editing, Fundraising, Marketing Communications, Advertising, Program Management, Storytelling
Education
University of Mississippi 1999 — 2003
Bachelor of Arts (B.A.), Communication and Media Studies
Universidad de Granada 2002 — 2002
Spanish
Universidad de Salamanca 2000 — 2000
Spanish
Saint Scholastica Academy 1995 — 1999
Judy Ann Von Arb Insurance and Financial Agency February 2007 - Present
AAA 2006 - 2007
KB Home 2005 - 2006
Self-employed 1995 - 1996
Marshall Fields 1966 - 1991
Education
Stephens College
Marketing and Merchandising
AAA October 2008 - April 2010
Education
The University of Texas at Arlington 2004 — 2006
BA, kinesiology
AAANCNU 2003 - 2005
AAA 2003 - 2005
California State Automobile Association 1986 - 2005
AAA of Northern California, Utah & Nevada 1986 - 2005
AAA Northern California Nevada Utah 1986 - 2005
AAA NCNU 1986 - 2003
Skills
Training, Property, Budgets, Business Analysis, Casualty, Change Management, Claim, Coaching, Commercial Insurance, Cross-functional Team..., Customer Retention, Customer Satisfaction, Customer Service, Fixed Annuities, General Insurance, Homeowners, Insurance, Leadership, Legal Liability, Liability, Life Insurance, Management, Marketing, New Business Development, Performance Management, Process Improvement, Program Management, Sales, Sales Management, Strategic Planning, Team Building, Umbrella Insurance, Underwriting, Workers Compensation
Education
University of California, Berkeley 1963 — 1970
AAA November 2008 - Present
Aflac November 2006 - November 2008
Skills
Life Insurance, Fixed Annuities, Underwriting, Whole Life, Term Life Insurance, Disability Insurance, Insurance, Employee Benefits, Accident, Property & Casualty..., Health Insurance, Customer Service, Long-term Care, Microsoft Excel, Sales Management
Education
The University of Texas at Austin 1981 — 1985
AAA 2013 - Present
seattle magazine December 2003 - February 2013
Outside Magazine 1999 - 2003
Starlight Publishing 1995 - 1999
Skills
Magazines, Editorial, InDesign, Typography, Art Direction, Adobe Creative Suite, Graphic Design, Publishing, Layout, Publications, Art, Creative Direction, Mac, Image Editing
Education
The Cooper Union for the Advancement of Science and Art 1983 — 1987
BFA, a r t + d e s i g n
AAA Southern Pennsylvania June 2015 - Present
AAA Club Partners March 2008 - November 2014
AAA October 2002 - February 2008
digiGroups Corporation March 2001 - April 2002
eTime Capital Corporation February 1999 - February 2001
AT&T May 1995 - January 1999
AT&T 1992 - 1995
Skills
Program Management, Business Process..., Strategic Planning, Property & Casualty..., Change Management, Insurance, Business Analysis, Process Improvement, Vendor Management, Customer Service, Project Portfolio..., Project Management, Team Building, Leadership, Strategy, Management, Risk Management, Management Consulting, SDLC, Business Planning, Business Strategy, Call Centers, CRM, PMO, Cross-functional Team..., Training, Analysis, Analytics, Business Process, Business Intelligence, Business Transformation, Team Leadership, Operations Management
Education
AT&T Executive Education Program / AT&T Management Leadership Program
The University of New Mexico - Robert O. Anderson School of Management
Bachelor of Science (BS), Marketing/Marketing Management, General
AAA March 1977 - Present
AAA Auto Club South March 1979 - January 2009
Education
The University of Memphis
BBA, Marketing
Cisco Systems 2012 - Present
Symantec 2011 - 2012
AAA 2006 - 2011
Skills
Strategy, Change Management, Management, Executive Coaching, Workshop Facilitation, Business Transformation, Organizational..., Project Management, Management Consulting, Consulting, Project Planning, Cross-functional Team..., Enterprise Software, Team Building, PMO, Employee Training, Business Process, Vendor Management, Executive Management, Talent Management, Training, Leadership, Stakeholder Management, Organizational..., Team Leadership, Project Portfolio..., Business Analysis, CRM, Outsourcing, Internal Communications, Business Process..., Business Strategy, PMP, Process Improvement
Education
Saybrook University, San Francisco, CA 1999 — 2012
PhD, Organizational Systems
University of San Francisco 1993 — 1995
Master of Business Administration (MBA), International Business
University of California, Berkeley 2013 — 2013
Project Management Certificate - In Process
Generations Healthcare February 2013 - Present
555 Auto Group Inc January 2013 - Present
Lincare Holdings, Inc June 2012 - January 2014
AAA September 2008 - June 2012
Enterprise Rent-A-Car March 2003 - September 2008
Skills
Sales, Entrepreneurship, Sales Operations, Marketing, B2B, Leadership, Account Management, Strategic Partnerships, Competitive Analysis, Sales Process, Strategy, Salesforce.com, Customer Service, Healthcare, Public Relations, Team Building, Team Leadership, New Business Development, Sales Management
Education
Universidad Panamericana 1998 — 2002
BA, International Business
AAA February 2006 - Present
Price Chopper May 1997 - June 2006
Cocca's Inn And Suites March 2005 - June 2005
The Walt Disney Company August 2004 - November 2004
Skills
Public Speaking, Customer Service, Hospitality, Leadership, Management, Training, Sales, Social Media, Event Management, Microsoft Office, Event Planning, Strategic Planning, Social Networking, Tourism, Group Facilitator
Education
State University of New York College at Plattsburgh 2001 — 2004
BS, Hotel Restaurant Travel And Tourism Managment
Schenectady County Community College 1999 — 2001
Culinary Arts, Hotel Restaurant Meeting and Convention Managment
Shenendehowa High School
AAA March 2015 - Present
The Ritz-Carlton Hotel Company LLC June 2012 - February 2015
Embassy Suites August 2011 - June 2012
Embassy Suites June 2011 - August 2011
OneWest Bank February 2009 - June 2011
Ejay's Machine Company Inc. January 2009 - June 2011
Indymac Bank November 2007 - October 2008
The Men's Wearhouse, Inc April 2006 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Credit, Research, Banking, Project Management, Loans, Call Center, Social Media
Education
University of California, Irvine 2004 — 2008
BA, Economics
M&T Bank May 2009 - Present
Geneseo Marketing Association September 2007 - Present
SUNY Accounting Chair September 2005 - Present
AAA May 2008 - August 2008
Rich Products Corporation May 2007 - August 2007
Education
State University of New York College at Geneseo 2005 — 2009
Bachelors, Business
National Organizations for Youth Safety (NOYS) March 2014 - Present
Automotive Recyclers Association December 2009 - April 2012
The Vermette Group September 2005 - December 2009
AAA 1997 - 2006
Energetics 1995 - 1997
The Fleming Group 1992 - 1997
Skills
Policy, Crisis Communications, Legislative Relations, Government, Politics, Non-profits, Community Outreach, Internal Communications, Grassroots Organizing, International Relations, Legislation, Fundraising, Speech Writing, Program Development, Political Campaigns, Strategic Planning, Nonprofits, Leadership, Policy Analysis, Political Communication, Management, Legislative Research, Grants, State Government, Message Development, Community Development, Governmental Affairs, Spokesperson, Project Management
Education
Trinity University-Washington 1988 — 1992
Bachelor of Arts, International Relations
Fitch Sr. High 1985 — 1988
AAA
Skills
Insurance
Education
Stony Brook University 1981 — 1985
University of Michigan Ross School of Business Research FellowUniversity of Michigan Ross School of BusinessMay 2011 - Present
AAA August 2009 - May 2011
Skills
Data Analysis, Statistics, Qualitative Research, SPSS, Economics, Stata, Econometrics, R, Analysis, Matlab, LaTeX, Research, Mathematical Modeling, Statistical Modeling
Education
University of Michigan - Stephen M. Ross School of Business 2011 — 2016
Doctor of Philosophy (PhD), Business Administration, Operations Management
University of California, Berkeley 2007 — 2009
Master of Arts (M.A.), Pure Mathematics, 3.95
University of California, Berkeley 2004 — 2007
Bachelor of Arts (B.A.), Pure Mathematics, 4.0
AAA Sales AgentAAASales AgentAAASales AgentAAA MissouriSales AgentAAASr. Account ExecutiveDEX ImagingJanuary 2014 - August 2014
Nohab Business Products November 2006 - December 2013
AIG American General Life and Accident November 2005 - October 2006
Consultrix Technologies, Inc January 2003 - June 2004
Consultrix Technologies, Inc January 2002 - December 2002
Bisys/Document Solutions, Inc August 2000 - November 2001
Ceridian Employer Services June 1997 - July 2000
Command Data, Inc February 1989 - May 1997
Command Alkon 1989 - 1997
Skills
Networking, Insurance, Project Management, Marketing, Management, Citrix, Contract Management, Customer Service, Recruiting, Account Management, Leadership, Training, New Business Development, Outside Sales, Human Resources, Business Development, Team Building, Business Planning, Sales Management
Education
University of Alabama at Birmingham 1986 — 1987
B. S, Marketing
Northwest Alabama State Junior College 1982 — 1984
A. A, Business Administration
Russellville High school
AAA February 2008 - Present
Liberty Lending Group January 2005 - February 2008
Walgreens November 2003 - December 2004
Skills
Customer Service, Sales, Microsoft Excel, Sales Management, Microsoft Office, Outlook, PowerPoint, Training, Strategic Planning, Leadership, Management, Customer Satisfaction, Mortgage Lending
Education
Truman State University 1997 — 2003
Bachelor of Arts (B.A.), Accounting
eQuality Sales Training May 2015 - Present
Perry Ford Mazda September 2014 - March 2015
DCH LEXUS of Santa Barbara March 2012 - September 2014
Better Way Buying Service. January 1995 - December 2012
Paragon Mortgage and the Financial Firm Mortgage August 2001 - March 2012
AAA January 2010 - February 2011
Santa Barbara Chrysler Jeep Dodge April 2004 - July 2007
Hughes Automobile Company August 1991 - November 1994
Skills
Real Estate, Finance, Negotiation, Loans, Automobile Lending, Customer Satisfaction, Networking, Outside Sales, Launching New..., Overseas Experience, Event Planning, Non-profit Volunteering, Mortgage Lending, Selling, Referrals, Residential Homes, Sellers, First Time Home Buyers, Sales, Retail, Underwriting, Investments, Customer Service, Management, Public Speaking, Team Building, Leadership, Social Media, Marketing, Training, Strategic Planning
Education
University of California, Los Angeles 1978 — 1981
Engineering Coursework
AAA NCNU November 2012 - Present
Insight Vacations September 2008 - October 2012
California State Automobile Association (AAA) September 2006 - September 2008
AAA NCNU 2006 - 2008
AAA 2006 - 2008
Skills
Direct Marketing, Account Management, New Business Development, Marketing, Email Marketing, Hospitality, Hotels, Negotiation, Marketing Strategy, Product Marketing, Online Advertising, Event Planning, Project Management, Sales Operations, Travel Management, Leisure, Vacation, Customer Service, Online Marketing, Tourism, Training, Sales, Business Travel, Strategy, Management, Event Management, Social Media Marketing, Leisure Travel, Sales Management, Team Building, Marketing Communications, Public Relations, Social Media, Digital Marketing, Business Development, Trade Shows, Strategic Planning, Travel Planning, Contract Negotiation, Tour Operators, Leadership, Budgets, E-commerce
Education
University of California, Berkeley 2002 — 2006
BA, Political Science, Highest Honors
Sekundarschule Belp 1978 — 1982
AAA INSURANCE AGENTOhio Motorists Insurance Agency1984 - Present
Skills
Umbrella, Property & Casualty..., Home, Insurance, General Insurance, Property Damage, Flood, Automobile, Customer Service, Telephone Skills, Policy Analysis
Education
University of California, Los Angeles 1978 — 1988
ROYAL HIGH SCHOOL 1974 — 1978
GENERAL EDUCATION
Esurance July 2015 - Present
Esurance March 2013 - Present
Esurance January 2011 - March 2013
AAA March 2010 - December 2010
AAA April 2009 - March 2010
AAA NCNU March 2007 - April 2009
AAA NCNU June 2004 - March 2007
Skills
Analysis, Insurance, General Insurance, Competitive Analysis, Management, Pricing, Property & Casualty..., Leadership, Forecasting, Actuarial Science, Underwriting, Risk Management, Business Analysis, Analytics, Data Analysis
Education
University of California, Berkeley 2000 — 2004
BA Economics and BA Applied Math
Steamatic of Dallas / Fort Worth February 2015 - Present
Total Steel Fabrication LLC. December 2012 - March 2015
AAA April 2011 - December 2012
Mouser Electronics July 2008 - November 2008
Skills
Management, Sales, Leadership, Account Management, Marketing, Microsoft Office, Process Improvement, Microsoft Excel, Customer Service, Budgets, Notary Public, QuickBooks, Sage 50, Outlook, IP PBX, Microsoft Windows 98, Windows 2000, Windows 7, Windows 8, Outlook Express, Office Management, Accounts Payable &..., IBM UniVerse, RMA, Spreadsheets
Education
The University of Texas at Arlington 2013 — 2018
Bachelor's Degree, Sociology and Anthropology
Cleburne Team School
AAA 2013 - Present
USAA August 2007 - May 2013
Skills
Customer Satisfaction, Customer Experience, Property & Casualty..., Consumer Lending, Outlook, PeopleSoft, Call Center, Adherence, Effectiveness, Sales, Underwriting
Education
Texas State University-San Marcos 2003 — 2007
BA, Merchandising
Boese Group Allstate October 2014 - December 2014
Foursquare Insurance, Inc August 2012 - May 2014
AAA August 2010 - July 2012
Allstate 2012 - 2012
Skills
General Insurance, Umbrella Insurance, Microsoft Excel, Insurance, Team Building, Property & Casualty..., Customer Service, Commercial Insurance, Homeowners, Legal Liability, Liability, Term Life Insurance, Casualty, Commercial Lines, Professional Liability, Long-term Care, Life Insurance, Disability Insurance, Motorcycle, Whole Life, Health Insurance, Underwriting, Workers Compensation, Claim, Licensed Property &..., Employment Practices..., Sales
Education
Tulsa Community College 2012 — 2016
Associate's degree, Business/Commerce, General
AAA Personal Lines Acount ExecutiveThe ABD TeamJanuary 2013 - Present
Education
UC Berkeley
Janssen pharmaceuticals March 2014 - Present
Metlife May 2008 - December 2013
New York Times (New York, 500 7TH AVENUE) August 2007 - May 2008
Conde’Nast Publications September 2006 - March 2007
AAA 2005 - 2006
Converse Services International June 2004 - January 2005
Skills
Informatica, ETL, Database Design, Data Warehousing, Data Modeling, Data Warehouse..., Data Integration, Data Quality, Microsoft SQL Server, SQL, Requirements Analysis, Business Intelligence, SSIS, SDLC, Agile Methodologies
Education
Texas A&M University-Commerce 2002 — 2004
Masters, Computer Science
University of Mumbai 1999 — 2004
Bachelor of Engineering, Computer Science
Bozeman Daily Chronicle July 2014 - Present
Bozeman Daily Chronicle February 2014 - June 2014
AAA August 2013 - January 2014
Home Depot March 2013 - July 2013
Bankers Life and Casualty Co September 2011 - February 2013
Harry & David October 2010 - April 2011
Skills
Java, Strategic Planning, Financial Modeling, Social Media, Public Speaking, Business Analysis, Microsoft Excel, Research, Customer Service, Outlook, JavaScript, Time Management, PowerPoint, Teamwork, Financial Analysis, Leadership, Microsoft Office, Project Management, Microsoft Word, Business Planning, Sales, Access, Market Research, Budgets, Data Analysis, Accounting, Analysis, Management, Project Planning, Windows, Team Leadership, Customer Satisfaction, Finance, Inventory Management, English, Team Building, Marketing, Social Networking, Program Management, Team Management, Human Resources, Training, Forecasting, Administration
Education
Southern Oregon University 2007 — 2010
Bachelor’s Degree, Economics, 3.8
Southern Oregon University 2007 — 2010
Bachelor’s Degree, Business Administration and Management, General, 3.4
Woodmen of the World May 2013 - Present
aaa 2013 - Present
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Public Speaking, Healthcare, Teamwork, Social Media, Cpr Certified, Windows, Outlook
Education
Tarleton State University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Navarro 2009 — 2012
Associate of Arts and Sciences (AAS), Business Administration and Management, General
AAA June 2012 - Present
Batimatec Expo January 2010 - December 2010
German-Algerian Chamber of Commerce and Industry (AHK Algérie) January 2008 - December 2010
Skills
Microsoft Office, Microsoft Excel, English, Microsoft Word, PowerPoint, Negotiation, Customer Service, Budgets, Management, Sales Management
Education
Université d'Alger 2003 — 2007
Licentiate degree, Langue et littérature allemandes
Lycee Mouhali Amar 1999 — 2003
Diplome du BAC, Langues étrangères et littératures, général
AAA June 2009 - Present
Skills
Marketing, Sales Management, Sales, Property & Casualty..., Customer Satisfaction, Sales Operations, Account Management, Salesforce.com, Direct Sales, Health Insurance, Underwriting, General Insurance, Customer Service, Microsoft Excel, Insurance, New Business Development, Microsoft Office
Education
Stephen F. Austin State University
Bachelor of Science, Fashion Design/Textiles
AAA November 2001 - Present
Schnucks Markets August 1998 - November 2001
Maritz June 1995 - August 1998
Skills
Expert at Microsoft..., Call Center, Outstanding Customer..., Computer Literate, Data Entry, Scheduling, Billing
Education
University of Missouri-Saint Louis 1989 — 1994
Bachelor of Science, English Language and Literature/Letters
St. Louis Community College 1987 — 1989
Horton Watkins High School
The MID-SHIP Group, LLC. October 2013 - Present
Sidney Bowne & Son, LLP January 2004 - October 2013
AAA May 2001 - August 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, QuickBooks, Invoicing, Accounting, Payroll, Bank Reconciliation, Bookkeeping, Billing Process, Access
Education
SUNY Old Westbury 2008 — 2014
Master's degree, Accounting, 3.73
SUNY Albany 2000 — 2003
Bachelor of Arts (B.A.), Economics
Elmont Memorial 1994 — 2000
High School Diploma
AAA July 2014 - Present
Liberty Mutual Insurance July 2012 - July 2014
GEICO February 2012 - August 2012
Allstate February 2010 - July 2011
The Madison Square Garden Company January 2008 - May 2008
Skills
Subrogation, Claim, Liability, Property & Casualty..., Casualty, Property Damage, Claims Management, Insurance, Claim Investigation, Underwriting, Property, Risk Management, Customer Service, Executive..., Management, Renters, Brokers, Umbrella Insurance, General Insurance, Life Insurance, Liability Analysis, Homeowners, Commercial Lines, Motorcycle, Licensed Property, Term Life Insurance, Whole Life, Commercial Insurance
Education
St. John's University 2004 — 2008
Bachelor of Science (BS), Sports Management
AAA September 2012 - Present
GMAC Insurance June 2007 - September 2012
Pier 1 Imports January 2005 - June 2007
Skills
Management, Insurance, Customer Service, Property & Casualty...
Education
St. Ambrose University 2002 — 2004
MBA, Health Care
AAA September 2007 - Present
Education
Thomas M. Cooley Law School 2002 — 2005
JD
University of Michigan-Dearborn 1998 — 2002
BA, Political Science and English
AAA December 2014 - Present
University of North Texas System August 2011 - December 2014
University of North Texas 2010 - August 2011
University of North Texas January 2008 - September 2010
Terrell Consulting 1996 - 2008
Skills
Higher Education, Instructional Design, E-Learning, Research, Public Speaking, Enterprise Architecture, Data Center, Storage Area Networks, Oracle SQL, Microsoft SQL Server, VMware, Active Directory, System Administration, Educational Technology, Project Management, Distance Learning, Infrastructure, Storage, Cloud Computing, Disaster Recovery, Information Technology, IT Management, Networking, Network Security, Security, Computer Security, Servers, Virtualization, SAN, Enterprise Software, Windows Server, System Deployment
Education
University of North Texas 1989 — 1997
BS, Anthropology
Texas Christian University 1988 — 1989
Mckinney High School 1984 — 1988
Vitas Hospice January 2011 - January 2012
Great Call Inc February 2009 - June 2010
Jenny Craig January 2007 - January 2008
21st Century Insurance January 2006 - January 2007
AAA January 2005 - January 2006
WFS Financial January 2003 - January 2005
Skills
Cpr Certified, Typing, Customer Service, Client Intake, Hospice
Education
Stanbridge College 2011 — 2012
Licensed Vocational Nursing
AAA July 2012 - Present
Skills
Surgery, Anesthesia
Education
Texas A&M University System Health Science Center -College of Medicine 1990 — 1994
Doctor of Medicine (MD), Medicine
University of Houston-Downtown 1988 — 1990
AAA April 2013 - Present
Farmers Insurance March 2008 - April 2013
Sirloin Stockade March 2003 - March 2008
Skills
Casualty, Insurance, Commercial Insurance, Claim, General Insurance, Claims Management, Commercial Lines, Claim Investigation, Claims Handling
Education
Southwestern College 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Southwestern College 1998 — 2002
Bachelor of Business Administration (BBA)
Genworth Financial 2012 - Present
AAA 2011 - 2012
Education
University of Southern Mississippi 1974 — 1977
AAA 2014 - 2014
AAA 2014 - 2014
AAA 2013 - 2014
AAA 2013 - 2014
starting new in the industry 2012 - December 2012
Nautica 2010 - 2011
Education
State University of New York College at Oswego
Bachelor of Science (BS), Secondary Education and Teaching
AAA Arizona July 2013 - Present
AAA 2013 - Present
Education
Ironwood High School
University of Arizona
AAA June 1977 - June 1997
American Express 1973 - 1977
Education
State University of New York at Albany 1968 — 1972
Bachelor's degree, Sociology
The Travel Team January 2015 - Present
AAA August 2007 - January 2015
Skills
Customer Service, Sales, Account Management, Sales Management, New Business Development, Social Media, Marketing
Education
State University of New York College at Brockport 2003 — 2007
Bachelor of Applied Science (BASc), Parks, Recreation and Leisure Facilities Management
AAA
Education
St. Petersburg College
Associate of Arts (AA)