AAA Company
Industry: Non-profit
DescriptionThe American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held non-profit national member association and service organization with over 58 million members in the United States and Canada. Headquarters: Heathrow, Florida, United States Founded: 4 March 1902, Chicago, Illinois, United States CEO: Marshall L. Doney (1 Jul 2015–) Founders: Automobile Club of America, Chicago Automobile Club, Parent organization: Colonial Realty Partnership (CRLP) Subsidiaries: AAA Southern New England, Gig Car Share,
AAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
AAA Salaries. You can even request information on how much does AAA pay if you want to. Learn about salaries, pros and cons of working for AAA directly from the past employees.
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1,603 AAA employees in database. Find out everything there's to know about AAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AAA Employees
Kaiser Permanente January 2015 - Present
Brighter Beginnings December 2013 - Present
AAA March 2002 - July 2007
Kelly Services India Pvt Ltd January 2000 - March 2002
Blockbuster January 1999 - January 2000
Plan of Action Challenging Times August 1996 - August 1997
Mark Morris Optometry August 1993 - August 1994
Skills
Microsoft Excel, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Qbasic, Access, Appointment Scheduling, Vital Signs, Cpr Certified, real-time PCR, Sterilization, First Aid, Research, Data Entry, Employee Relations, Telephone Skills, Program Management, Call Centers, Public Speaking, Photoshop, Healthcare, Outlook, Payroll, Training, Management, Process Improvement, Software Documentation, Teaching, Time Management, Administrative..., Recruiting, Human Resources, Quality Assurance, Fundraising, Community Outreach, Event Planning, Process Scheduler, Insurance, Interviews, Conflict Resolution, Project Planning, Strategic Planning, Casualty, Coordination, Requirements Gathering, Team Building, Event Management, Sales, Policy
Education
Contra Costa Medical Career College 2014 — 2014
Phlebotomy Technician/Phlebotomist, A
Boston Reed College 2013 — 2013
Certificate, Medical/Clinical Assistant
Contra Costa College 2010 — 2012
Math, Science, Social Science, and Behavioral Science, General Studies
University of Phoenix 2001 — 2002
San Francisco State University 1996 — 1997
Associate of Arts (A.A.)
St. James Elementary
AAA September 2015 - Present
City of Costa Mesa November 2014 - September 2015
Gypsy Couture Boutique February 2014 - November 2014
SMUD October 2011 - August 2013
College Greens Swim and Racquet Club May 2009 - August 2013
Sutter Health November 2007 - April 2008
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Public Speaking, English, Java, HTML, Windows, Event Planning, Time Management, Team Leadership, Leadership
Education
Vanguard University of Southern California 2013 — 2015
Bachelor of Arts in Psychology, 3.7 Cumulative GPA
Sacramento City College 2010 — 2013
VMS May 2001 - Present
AAA 1998 - May 2001
Skills
Facilities Management, Contract Management, Project Management, Contract Negotiation, Budgets, Process Improvement, Program Management, Cross-functional Team..., Project Planning, Management, Engineering, MS Project, Manufacturing, Operations Management, Microsoft Project
Education
San Francisco State University 1993 — 1996
BA, Architectural Design
Paul Mitchell Schools January 2013 - Present
Blue Cross & Blue Shield of Rhode Island October 2012 - January 2013
AAA January 2011 - October 2011
Prudential Gammons Realty January 2006 - January 2008
Skills
Business Analysis, Customer Service, Microsoft Excel, Access, Microsoft Office, Visio, Data Analysis, Software Documentation, Analysis, Team Leadership, SharePoint
Education
Rhode Island College 2009 — 2012
Bachelor of Arts, Business Management
Paul Mitchell the School RI 2006 — 2008
Hair Styling/Stylist and Hair Design
Kaiser Permanente July 2015 - Present
Waypoint Homes October 2013 - Present
TASTE OF THE HIMALAYASRestaurant September 2007 - Present
AUTO RETURN September 2011 - October 2013
AAA May 2008 - July 2011
Bank of America November 2002 - August 2007
Skills
Customer Service, Credit, Sales, Customer Satisfaction, Cross Selling, Outlook, Microsoft Excel, Microsoft Office, Management, Microsoft Word, PowerPoint, Banking, Team Building, Sales Management, Social Networking, Accounting, Account Management, Salesforce.com, Data Entry, Event Planning, Leadership, Social Media Marketing
Education
San Francisco State University 2005 — 2010
B.S, Business Marketing
The Field Museum February 2015 - Present
AAA December 2014 - Present
Self Employed March 2013 - Present
Salamander Shoes November 2013 - October 2014
Skills
Inventory Management, Inventory Control, Merchandising, Visual Merchandising, Store Management, Customer Service, Loss Prevention, Cashiering, Retail Sales, Store Operations, Microsoft Office, Sales, Microsoft Word, Microsoft Excel, Customer Satisfaction, Profit, Fashion, Cash Register, E-commerce, Online Research, Ebay Sales, Amazon, Time Management, Retail, Social Media
Education
Shimer College 1996 — 2001
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
AAA April 2013 - Present
Comcast Communications January 2011 - Present
Comcast Cable January 2011 - January 2014
Connections INC March 2007 - September 2011
AOL February 2005 - October 2005
SPHERION temp service July 2004 - March 2005
Convergys February 2003 - April 2004
WIRING TECHNOLOGIES ALTAMONTE SPRINGS January 2000 - September 2001
Custom Cable June 1999 - June 2000
Education
Seminole State College of Florida
M.C.S.E.) A.S. Degree, Network Technologies
AAA January 2014 - Present
Emerson College/ Temp Assignment July 2013 - August 2013
Randstad , Woburn MASS January 2012 - June 2013
ADP September 2008 - December 2011
Fidelity Investments December 2006 - May 2008
Fidelity Investments July 2005 - December 2006
Fidelity Investments October 2004 - May 2005
TD June 2000 - May 2004
Skills
HOBS, AS400, SAP,..., PeopleSoft, Payroll, HRIS, Benefits Administration, ADP Payroll, Enterprise eTime, RUN ADP, Paytrain Certified, Health & Welfare..., Defined Contributions..., Screening Resumes, Time Management, Banner, Oracle Applications, Outlook, Accounting
Education
Rivier College 2000 — 2004
Bachelor of Business Administration (BBA)
Winston Retail June 2013 - Present
FineTuned Threads January 2009 - Present
Love Culture February 2011 - July 2012
Faedrah Clothing Company June 2003 - 2012
Forever 21/ XXI October 2009 - February 2011
Crossroads Trading Company August 2003 - November 2005
AAA January 2001 - May 2003
Skills
Fashion, Merchandising, Fashion Design, Apparel, Illustrator, Blogging, Bakery, Wardrobe Styling, Photo Styling, Personal Styling, Event Management, Management, Fashion Shows, Fashion Buying, Visual Styling, Mannequin Styling, Stylists, Prop Styling, Personal Shopping, Photo Shoots, Styling, Window Displays, Trend Forecasting
Education
Sacramento City College 2002 — 2004
Fashion Design/ Liberal Arts
San Diego State University-California State University 1998 — 1999
Psychology
Mcpherson Oil Co August 2015 - Present
Greater Birmingham Junior Golf Organization April 2013 - Present
RealtySouth April 2011 - January 2013
AAA November 2006 - August 2009
Skills
Non-profit Board..., Non-profit Fund..., Non-profit Leadership, Non-profit..., Marketing, Event Planning, Marketing Strategy, Purchasing, Nonprofit Technology, Fundraising, Non-profit Director, Nonprofits, Non-profit Boards, Non-profits..., Social Networking, Public Relations, Event Management, Leadership, Entrepreneurship
Education
Samford University 2007 — 2011
Economics
AAA October 2013 - Present
Old Navy July 2008 - Present
Taco Bell November 2008 - October 2013
Skills
Retail Sales, Customer Service, Cashiering, Visual Merchandising, Retail, Loss Prevention, Store Management, Merchandising, Time Management, Inventory Management, Cash Register, Store Operations, Customer Satisfaction, Data Entry, Sales, Microsoft Word, Inventory Control, PowerPoint, Telephone Skills, Microsoft Office, Phone Etiquette, Microsoft Excel, Event Planning, Teamwork
Education
Schoolcraft College 2013 — 2015
Associate's degree, Business Administration and Management, General
Schoolcraft College 2007 — 2009
CDA, Early Childhood Education and Teaching
Mumford High School 2004 — 2007
high school diploma
Kaiser Permanente November 2014 - Present
Kaiser Permanente 2011 - November 2014
My Knight, Inc. September 2010 - June 2011
Kaiser Permanente March 2009 - January 2011
AAA October 2007 - March 2009
Coakley Heagerty February 2007 - May 2007
Oakland Raiders April 2007 - April 2007
Skills
Healthcare, Hospitals, Public Affairs, Public Relations, Sales, Compliance, Community Outreach, Microsoft Word, Training, Research, Strategic Planning
Education
San Jose State University 2002 — 2007
Bachelor of Science (B.S.), Advertising
CSAA Insurance Group November 1989 - Present
AAA 1989 - Present
Education
San Jose City College
Amica Mutual Insurance August 2008 - Present
Centex Insurance 2006 - July 2008
AAA 2003 - 2006
Education
Richland Community College
Regent University Research AssistantCommunity Primary Prevention Research TeamAugust 2012 - Present
Mount Notre Dame High School August 2014 - May 2015
Occupational Health and Safety Lab February 2012 - May 2014
Fox Theater, St. Louis, MO September 2011 - May 2014
International Paper May 2013 - August 2013
AAA May 2012 - August 2012
Fernside: A Center for Grieving Children March 2012 - August 2012
The Beach Waterpark May 2009 - August 2011
Private Residence June 2010 - August 2010
Hunter Financial June 2006 - August 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Childcare, Leadership, First Aid, Adobe Creative Suite, SPSS, Social Media, Social Media Marketing, Advertising, Research, Time Management, Data Entry, Facebook, Fundraising, Nonprofits, Event Management, Public Speaking, Editing, Event Planning, Teaching, Community Outreach, Public Relations, Marketing Communications, Psychology, Leadership Development, Marketing, Data Analysis, Volunteer Management, Higher Education
Education
Saint Louis University 2010 — 2014
Bachelor of Arts (B.A.), Psychology Theology, 3.72
Mount Notre Dame High School 2006 — 2010
High School Diploma, General Studies
AAA 2013 - Present
Eye Shutter to Think Photography 2005 - Present
AAA 1999 - 2013
United States Air Force 1997 - 1999
Skills
Adobe Creative Suite, Corel PaintShop Pro, Photo Editing and..., Metadata Management, ArcGIS, ArcMap, Datasets, Spatial Analysis, Spatial Data Management, Organizational..., Process Efficiency, HTML5, CSS, Microsoft Office Suite, Website Development, Photography, Web Design
Education
Seminole State College of Florida 2004 — 2006
Office Administration & Management
Brevard Community College 1996 — 1997
Office System Specialist
CCC Information Services May 2015 - Present
Northern Trust Wealth Management August 2014 - Present
AAA 2014 - Present
MetLife April 2013 - December 2013
National Life Group December 2012 - February 2013
Cushman & Wakefield April 2012 - September 2012
Skills
Software Development, HTML, Salesforce.com..., Management, Salesforce.com, SSRS, SDLC, Requirements Analysis, Microsoft SQL Server, Business Process, Agile Methodologies, Integration, Java, CRM, Enterprise Software
Education
Santa Clara University
Master's degree, Computer Software Engineering
AAA January 2012 - Present
Skills
Specializing in Disney..., Disney, Vacation, Leisure Travel, Travel Planning
Education
Salve Regina University 1992 — 1996
Bachelor's degree, Early Childhood Education and Teaching
Helzberg Diamonds October 2012 - Present
AAA 2015 - 2015
Pebble Creek September 2010 - October 2012
The Room Store November 2001 - February 2003
Skills
Customer Service, Word
Education
San Diego State University-California State University 1990 — 1992
Bachelor of Science, Merchandising
National Webinar Association April 2013 - Present
Webinar MCs, LLC January 2012 - Present
The Institute of Internal Auditors March 2009 - August 2013
The Institute of Internal Auditors February 2006 - March 2009
Lockheed Martin 2005 - 2006
Lockheed Martin 2000 - 2005
AAA 1999 - 2000
HTE 1998 - 1999
Skills
Internal Audit, Enterprise Risk..., Risk Assessment, Risk Management, Process Improvement, Internal Controls, Program Management, Webinars, Webinar Management, eLearning, E-Learning, Analysis, Budgets, Auditing, Leadership, Digital Strategy, Project Management, E-commerce, Marketing, Editorial, Management Consulting, Business Process..., IT Audit, Governance, Sarbanes-Oxley Act, Policy, Training, CISA, Information Technology, Fraud, Sarbanes-Oxley, Corporate Governance, Operational Risk..., Project Planning, Webinar Development, Business Process, Managerial Finance, Financial Risk, Management, Business Continuity, Strategy, COBIT, Financial Analysis, Executive Management, Change Management, Quality Auditing, Risk Analysis, Workshop Facilitation, Business Ethics, Proposal Writing
Education
Samford University 1994 — 1998
BA, Journalism and Mass Communications
Pacific Coast November 2012 - Present
Justin Pell Designs September 2000 - Present
AAA August 2009 - June 2011
Watchtower May 2001 - October 2005
Skills
Excel, Insurance, Advertising, Photoshop, Illustrator, Flash, Graphic Design, Web Design, Photography, Online Marketing, Logo Design, Marketing Strategy, Brochures, Adobe Creative Suite, Public Relations, Graphics, Editing, Microsoft Excel, Art, Creative Direction
Education
Silicon Valley University 1998 — 2000
Associates, Graphic Design
Silicon Valley College
AA in Graphic Design
ACE Group September 2013 - Present
AAA August 2010 - August 2012
AAA August 2009 - February 2012
Skills
Property, Insurance, Property Damage, Brokers, Subrogation, Litigation Management, Claims Resolution, Claim, Liability, Property, General Insurance, Legal Liability, Professional Liability, Casualty
Education
University of Central Oklahoma 2005 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Rose State College 2001 — 2004
Associate's degree, Legal Studies, General
AAA Northern California, Nevada & Utah October 2014 - Present
Kemper Corporation November 2009 - October 2014
Safeco Insurance June 2007 - November 2009
AAA 2005 - 2007
Skills
Insurance, Property, Customer Service, Claim, Claims Management, Commercial Insurance, Liability, Sales
Education
San Diego State University-California State University 2000 — 2001
Bachelor of Science (BS), Sociology
Express Scripts February 2013 - Present
AAA April 2011 - January 2013
Skills
Insurance, Liability, General Insurance, Claim, Legal Liability, Property Damage, Sales, Customer Service, Marketing Communications, Direct Sales, Employee Training, Sales Operations, Microsoft Office, Employee Benefits
Education
Southeast Missouri State University 2006 — 2008
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
St. Louis Community College 2004 — 2006
Associate's degree, Business Administration and Management, General
AAA Mid-Atlantic February 1998 - Present
AAA 1998 - 2013
Skills
Strategic Planning, Direct Marketing, Analytics, Marketing Strategy, Project Management, Sales Management, Business Coaching, New Business Development, Business Alliances, Team Leadership, Public Speaking, Vendor Management, Vendor Relationships, Program Management, Brand Management, Brand Positioning..., Selling, Business Planning, Customer Satisfaction, Business Development, Email Marketing, Market Planning, Online Advertising, Social Media Marketing, Marketing, E-commerce, Marketing Communications, Account Management, Team Building, Sales, CRM, Strategic Partnerships, Market Research, Leadership, Competitive Analysis, Lead Generation, Customer Retention, Management, Product Marketing, Strategy, Marketing Management
Education
Rowan University 1990 — 1995
BA, Marketing
Salsa4Fitness February 2005 - Present
Opulence by Choice August 1997 - Present
AAA September 1983 - December 1993
Education
University of Central Florida 2001 — 2004
M.S., Industrial & Organizational Psychology
Saint John's University 1989 — 1997
BS, Psychology - Cognitive Studies
Seminole State College of Florida 1991 — 1991
Certification, Property & Casualty
Central Florida Insurance School 1990 — 1990
Certification, Life, Health, and Annuity
De Witt Clinton HS 1971 — 1975
HS Diploma, Academic
Christ the King Elementary 1963 — 1971
diploma, academics
AAA November 2011 - December 2014
Diane Tressa Bail Bonds January 2009 - January 2014
Allstate Insurance Agency January 2008 - August 2011
Printing Developments Inc. September 2001 - January 2005
Skills
PA. Insurance producers..., CRM, Underwriting, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Sales, Insurance, Entrepreneurship, Employee Benefits, General Insurance
Education
Slippery Rock University of Pennsylvania 1975 — 1979
Bachelor of Science (B.S.), Public Administration
AAA March 2014 - Present
Subway September 2011 - October 2013
Rappahannock General Hosptial June 2013 - August 2013
Conference Center at Shippensburg University May 2013 - June 2013
Skills
Social Networking, Public Relations, Event Planning, Microsoft Office, Time Management, Microsoft Word, Facebook, Research, Marketing, PowerPoint, Editing, Microsoft Excel, Photoshop, Customer Service, Data Entry, Adobe Creative Suite
Education
Shippensburg University of Pennsylvania 2010 — 2013
Bachelor of Arts (BA), Communication/Journalism emphases in Public Relations
Shippensburg University of Pennsylvania 2009 — 2013
Bachelor of Arts (B.A.), Public Relations
AAA Northeast June 2005 - Present
AAA June 2005 - December 2010
Spirit Airlines 2004 - 2005
Textron Corporate Headquarters July 1990 - June 2001
Skills
Employee Benefits, Employee Engagement, Human Resources, Microsoft Office, Call Centers, Social Media, Event Planning, Customer Service, Call Center, Public Speaking, Benefits Administration, Management, Vendor Management, Leadership, Training, Marketing, Employee Relations, Recruiting, Team Building
Education
Rhode Island College 1988 — 1992
BA, Communications/Public Relations
Verys 2013 - Present
AAA November 2012 - January 2014
Elance 2014 - 2014
ayr1.com April 2012 - September 2012
Jawa April 2010 - May 2011
Digital Madhouse April 2010 - May 2011
Blue Square Studios/TravelClick, Inc December 2007 - May 2010
TravelCLICK December 2007 - March 2010
Skills
UI/UX Design, HTML + CSS, Web Design, Flash Design, ActionScript, jQuery, AS 3.0, AS 2.0, CSS3, 3D Modeling and..., Video Editing, Adobe After Effects, Adobe Photoshop, JavaScript, Flash, Photoshop, HTML, After Effects, User Interface Design, User Interface, Animation, Illustrator, Dreamweaver, User Experience, Web Development, CMS, Mobile Applications, HTML5, Interaction Design, Scrum, CSS, HTML 5, Web Applications
Education
Santa Rosa Junior College 1998 — 2001
Computer Information sciences
Staples Advantage March 2015 - Present
Readers Confession May 2012 - Present
Sprint Nextel July 2012 - March 2015
TelAffects August 2011 - July 2012
Leads on Demand (formerly Cornerstone Marketing Services) September 2008 - December 2010
Alorica January 2007 - September 2008
AAA January 2006 - December 2006
Skills
Lead Generation, Cold Calling, Account Management, Salesforce.com, Sales, Training, Management, Sales Process, Solution Selling, Direct Sales, Telemarketing, Facebook, Consultative Sales..., New Business Development, Customer Retention, Marketing, B2B, Appointment Scheduling, Coaching, Telecommunications, Employee Training, Training & Development, Sales Coach, Consultative Approach, Sales Prospecting, Book Reviews, Promotions, Blogging, WordPress, Business Development, Call Centers, Customer Acquisition, Selling, Publicity, Blog Marketing, Blogosphere, Blogger
Education
Seminole Community College 2008 — 2009
AS, Paralegal/Legal Assistant
University of Central Florida 2001 — 2003
Bachelor of Arts, Psychology, Minor in Criminal Justice
Santa Fe Community College 2000 — 2001
Associate of Arts, General
AAA September 2014 - Present
TEKsystems September 2014 - April 2015
Compuware June 2011 - September 2014
Ford Motor Company 1996 - 2008
Skills
User Interface Design, HTML, User Experience, JavaScript, Agile Methodologies, CSS, User Interface, HTML 5, jQuery, Information Architecture, Web Development, XHTML, Front-end, Web Applications, JSON, HTML5, SDLC, SQL, Web Services, XML
Education
Rock Valley College
Electronics
University of Wiesbaden - Germany
Control Data Institute of Technology
CDP, Computer Science
Seminole County Public Schools January 2008 - Present
AAA December 2006 - December 2007
Seminole County Public Schools July 2005 - May 2006
YMCA February 2000 - May 2005
Skills
Tutoring, Child Development, Elementary Education, Classroom, Teaching, Childcare, Teacher Training, Education, Working With Children, Training
Education
Seminole Community College 2001 — 2003
N/A, Early Childhood Education
Intel Corporation April 2014 - Present
L-3 Communications September 2013 - December 2013
General Dynamics August 2010 - August 2013
Wells Fargo Center for the Arts December 2008 - October 2010
AAA August 2008 - December 2008
Wells Fargo Center for the Arts July 2007 - December 2008
Agilent Technologies October 2000 - October 2007
Agilent Technologies October 1999 - October 2000
Skills
Business Strategy, Leadership Development, Executive Coaching, Strategy, Human Resources, Recruiting, Coaching, Strategic Planning, Process Improvement, Workforce Planning, Management, Cultural Analysis, Organizational..., Trainer: Crucial..., Start-ups, Training, Performance Management, Employee Relations, Project Management, Organizational..., Succession Planning, Leadership, Program Management, Cross-functional Team..., Employee Engagement, Talent Management, Consulting, Onboarding, Talent Acquisition, Workshop Facilitation, Applicant Tracking..., Business Development, College Recruiting, Deferred Compensation
Education
Sonoma State University 1997 — 1999
Master of Arts (M.A.), Psychology/Organization Development
San Francisco State University 1988 — 1991
BA, Physical Education/Physical Therapy
Health Source RI August 2013 - Present
MetLife December 2007 - February 2013
AAA March 2002 - December 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Medical Devices, Outlook, Strategic Planning, Team Building, Sales
Education
Sawyer School 1993 — 1994
Coventry High School 1987 — 1991
Student Assistance Foundation April 2015 - Present
XKPhotography January 2008 - May 2015
MOUNTAIN, LTD. June 2013 - March 2015
AAA May 2011 - June 2013
Unity College July 2008 - August 2010
Unity College August 2008 - May 2010
Unity College August 2008 - May 2010
Skills
Customer Service, Microsoft Office, Event Planning, Social Media, Public Speaking, Social Networking, Microsoft Word, Event Management, PowerPoint, Microsoft Excel, Fundraising, Nonprofits, Contract Recruitment, IT Recruitment, Team Building, Leadership
Education
Unity College 2005 — 2010
Bachelor of Science, Adventure Education Leadership
Unity College 2005 — 2010
Bachelor of Applied Science (BASc), Adventure Education Leadership
Central Maine Community College 2004 — 2004
Culinary Arts
Southern New Hampshire University 2003 — 2004
Culinary Arts
Brunswick High School 1999 — 2003
High School Diploma
Seattle University October 2011 - Present
Catholic Community Services of Western Washington January 2009 - October 2011
Building Changes 2006 - 2007
United Way of King County 2005 - 2006
Committee to End Homelessness in King County 2003 - 2004
United Way of King County 1998 - 1999
AAA 1993 - 1998
Skills
Research, Leadership, Fundraising, Program Development, Grant Writing, Non-profits, Project Management, Community Outreach, Strategic Planning, Environmental Impact..., Public Relations, Strategy, Policy, Nonprofits, Community Engagement, Program Evaluation, Organizational..., Workshop Facilitation, Strategic Communications, Project Planning, Project Coordination, Policy Analysis, Budgets, Community Organizing, Management
Education
Seattle University 1997 — 1999
Master
Birkman International October 2014 - Present
Profiles International June 2012 - October 2014
F4W, Inc October 2005 - June 2012
Southwest Airlines Vacations August 2004 - October 2005
AAA May 2002 - August 2004
Self Employed December 2000 - May 2002
World Commerce Online December 1998 - December 2000
Landscape Builders July 1995 - December 1998
Skills
Lead Generation, Online Marketing, Strategy, B2B, SEO, Online Advertising, Business Development, Leadership, Entrepreneurship, Strategic Planning, Marketing Strategy, Social Networking, Email Marketing, Microsoft Office, Sales Management, Brand Development, Sales, Telecommunications, SEM, E-commerce, Sales Operations, Account Management, New Business Development, Market Planning, Management, Social Media, Budgets, Strategic Partnerships, Digital Marketing, Product Management, Customer Service, Product Marketing, Business Strategy, Direct Marketing, Product Development, Social Media Marketing, Competitive Analysis, B2B Marketing, Advertising, Marketing Communications, Public Relations, Policy/Procedure..., Interactive Marketing, Event Management, Start-ups, Marketing, Salesforce.com, Inbound Marketing, Microsoft CRM, Integrated Marketing
Education
University of Florida 1994 — 1995
Bachelor of Science, Advertising
Seminole State College of Florida 1990 — 1993
Associate's Degree, Liberal Arts / A.A. Degree
AAA May 2013 - Present
AAA December 2011 - May 2013
AAA June 2011 - December 2011
Ice Center of Cupertino October 2003 - June 2011
The Mahoney Company January 2008 - March 2009
Skills
Insurance, New Business Development, Promotions, Customer Service, Negotiation, Event Planning, Event Management, Excel, Customer Relations, PowerPoint, Sales Management, Team Building, Account Management, Marketing Strategy, Online Marketing, Coaching, Market Research, Social Networking, Salesforce.com, Underwriting, CRM, Direct Marketing, B2B, Sales Presentations, Lead Generation, Marketing, Social Media Marketing, Homeowners, Umbrella Insurance, Customer Retention, Cold Calling, Customer Satisfaction, Sales, Property
Education
San Jose State University 2004 — 2009
Bachelor of Science, Marketing
Santa Teresa High School 1999 — 2003
High School Diploma
American Automobile Association (AAA) November 2013 - Present
American Automobile Association (AAA) December 2010 - Present
American Automobile Association November 2004 - January 2011
AAA February 1999 - November 2004
Skills
Customer Service, Budgets, Financial Reporting, Supervisory Experience, HTML, Finance, Financial Audits, Accounting, Accounts Payable, Management, Financial Accounting, Financial Analysis, Leadership, Process Improvement
Education
University of Central Florida 2005 — 2009
BSBA, Finance with minor in Accounting
Seminole State College of Florida 1996 — 1999
AA, General
AAA February 2015 - Present
Brownstone Law Appellate Law Firm March 2014 - August 2014
Bright House Networks November 2013 - February 2014
Mobile Apps One June 2012 - October 2013
Evision Worldwide March 2011 - August 2012
Sears Holdings Corporation November 2009 - March 2011
Marriott Hotels October 2008 - June 2010
WEB SOLUTIONS OF AMERICA 2007 - October 2008
PRECISION PLAY MEDIA 2005 - 2006
MINDCOMET CORPORATION January 2005 - May 2005
Skills
PPC, SEO, Email Marketing, Affiliate Marketing, Project Management, SEM, Web Analytics, Google Analytics, Online Advertising, Digital Marketing, Web Marketing, Conversion Optimization, E-commerce, Google Adwords, Mobile Marketing, Landing Page..., Social Media Marketing, Search Advertising, Keyword Research, Organic Search, Online Reputation..., Omniture, Content Management, Online Marketing, Advertising, Yahoo Search Marketing, Web Design, Competitive Analysis
Education
SSC 1997 — 1999
AS
Seminole State College of Florida 1993 — 1995
Associate of Arts (A.A.), Computer Science
Henry Holt & Company December 2000 - Present
Insomnia Design 1995 - Present
The College of Saint Rose September 1990 - Present
AAA 2008 - 2013
AAA 2008 - 2013
Skills
Adobe Creative Suite, Illustration
Education
Rochester Institute of Technology
MFA, Graphic Design/Photography
Tyler School of Art
BFA, Graphic Design/Drawing
Garrigus Events 2010 - Present
The Gables Wine Country Inn 2010 - Present
AAA January 1982 - June 2010
Skills
Insurance, Sales Management, Customer Service, Sales, Event Planning, Team Building, Leadership, Salesforce.com, Call Center, Budgets, Strategic Planning, Marketing Strategy, Meeting Planning, Trade Shows, Sales Operations
Education
Santa Rosa Junior College 2010 — 2011
AA, Wine Business and Marketing
University of Phoenix
Bachelor of Science, Business Management
First American Title May 2013 - Present
AAA January 2012 - May 2013
American Honda Motors October 2008 - November 2011
Wachovia / Synechron March 2008 - September 2008
Planetsoft January 2008 - March 2008
Commerce Velocity June 2004 - December 2007
eBas January 2004 - May 2004
Sun Microsystems February 2003 - September 2003
Jetstream Communications April 2001 - March 2002
Skills
Testing, SDLC, Business Analysis, Agile Methodologies, SOA, Software Project..., Analysis, XML, Requirements Analysis, Product Development, Project Management, PMP, Python, Web Services, TFS, SQL, Enterprise Architecture, iRise, Software Development, Visio, Scrum, Requirements Gathering, Agile Project Management, Systems Analysis
Education
San Jose State University 2000 — 2003
Masters, Computer Engineering
University of Mumbai 1994 — 1998
Bachelor of Engineering, Electronics
Unum September 2015 - Present
Bill Dodge Collision Center February 2015 - September 2015
Bill Dodge Auto Group May 2013 - February 2015
AAA November 2008 - November 2012
Skills
Close Attention to..., Microsoft Office, Work Well Independently, Highly Dedicated, Organized Multi-tasker, Learning Quickly, Sales, Microsoft Excel, Customer Service, PowerPoint, Training, Leadership, Data Entry, Social Media, Team Building
Education
Southern New Hampshire University 2013 — 2017
In process, Accounting
Portland Arts & Technology High School 2007 — 2007
Certificate, Early Childhood Education
South Portland High School
High School, General Studies
AAA October 1998 - Present
Skills
Customer Service, Home Owners Insurance, Insurance, Renters Insurance, Team Building, Auto Insurance, Marketing, Personal Umbrella..., Leadership, Sales, RV Insurance, Account Management, Property & Casualty..., Sales Management, General Insurance, Commercial Insurance
Education
Sierra College 1990 — 2010
Business, Management, Marketing, and Related Support Services
Newbury Park High School 1972 — 1976
High School Diploma, General Education
City of Providence, Office of Mayor Jorge Elorza January 2015 - Present
Jorge Elorza For Mayor of Providence September 2014 - December 2014
AAA October 2008 - December 2014
Jorge Elorza for Mayor of Providence January 2014 - September 2014
GrooveBoston January 2014 - May 2014
Student Community Government, Inc. February 2012 - June 2013
Skills
Advertising, Account Management, Budgeting, Team Building, PowerPoint, Public Relations, Social Media, Customer Relations, Data Entry, Financial Analysis, Quickbooks, Organizing, Government, Team Leadership, Documentation, Microsoft Office, Excel, Outlook, Newsletters, Media Relations, Customer Service, Social Networking, Problem Solving, Teamwork, YouTube, Blogging, Internet, Joomla, Hiring, Microsoft Excel, Political Campaigns, Analysis, Facebook, Fundraising, Event Planning, Community Outreach, Program Management, Nonprofits, Budgets
Education
Rhode Island College 2008 — 2013
BA, Political Science and Government
Classical High School 2004 — 2008
High School Diploma
St. Francis Health Care Partners October 2013 - October 2014
Hartford Neurology, LLC. October 2009 - January 2013
Office Team September 2006 - October 2009
The Hartford September 1999 - October 2004
AAA September 1996 - May 1998
Skills
Medical Records, Hospitals, Insurance, Medical Terminology, Health Insurance, HIPAA, Healthcare, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Billing, PowerPoint, Data Entry, CPT, Computer Proficiency, Records Management, Prior Authorization, Executive Correspondence, Message Queue, hospital information..., ordering medication, Claim, Process Improvement, Property, Leadership, Management, Coaching, Public Speaking, Claims Management, Risk Management, Strategic Planning, Commercial Insurance, Event Planning, Training, Program Management, Team Building, Event Management, Liability, General Insurance, Change Management, Vendor Management, Employee Benefits, Project Management, Fundraising, Business Analysis, Analysis, Business Process..., Outlook
Education
San Jose State University 1988 — 1993
B.S., Business Administration with a concentration in Management, Magna Cum Laude graduate
Saratoga High School, Saratoga, CA 1985 — 1988
General Studies, General Studies
AAA July 2015 - Present
QuiteHYPE Records & Cult Classic Goods August 2013 - Present
Best Buy September 2014 - July 2015
Heart Felt Music January 2013 - October 2013
AT&T October 2011 - March 2013
Sam's Club November 2006 - October 2011
Skills
Sales, Retail, Customer Service, Retail Sales, Visual Merchandising, Microsoft Office, Solution Selling, Microsoft Word, PowerPoint, Social Media, Teamwork, Social Media Marketing, Social Networking, Data Entry, Management, Leadership, Entertainment, Team Building, Strategic Planning, Sales Management, Microsoft Excel, Inventory Management, Store Management, Customer Satisfaction, Event Management, Online Marketing, Customer Experience
Education
Burlington County College 2008 — 2010
Business Administration and Management, General
Winston-Salem State University 2007 — 2008
Physical Therapy/Therapist
AAA April 2014 - March 2015
LinkedIn October 2010 - April 2014
Facebook April 2010 - October 2010
Google September 2006 - March 2010
Cisco Systems February 1997 - September 2006
Skills
Product Development, Siebel, Program Management, Coaching, Project Management, PMO, Strategic Planning, Vendor Management, Team Leadership, Agile Methodologies, Metrics, Unix, Integration, Cross-functional Team..., SaaS, Technical Services, Process Improvement, Data Center, Cloud Computing, Product Management, Software Development, Leadership, Project Planning, Team Management, Strategy, Management, Analysis, Enterprise Software, Training, Software Project..., IT Management, Team Building, Disaster Recovery, Scrum, SDLC, CRM, Security, Scalability, PMP, Business Intelligence, ERP, Testing, Mobile Devices, Talent Management, Distributed Systems, IT Strategy, Software Engineering, Agile Project Management, Large Scale Systems, Hadoop
Education
Santa Clara University
Double Masters Degrees
MD Anderson Cancer Center May 2013 - Present
Verizon Wireless February 2000 - August 2012
Adecco Staffing, USA March 2001 - January 2002
AAA December 1999 - February 2001
Holiday Inn October 1997 - February 2000
Stage Stores September 1996 - October 1998
Walgreens September 1995 - September 1996
Skills
Customer Service, Telecommunications, Call Center, Workforce Management, Customer Satisfaction, Customer Experience, Microsoft Office, Leadership, Call Centers, Troubleshooting, Training, Team Leadership, Technical Support, Team Building
Education
San Jacinto College 2015 — 2017
International Business and Logistics, Logistics, Materials, and Supply Chain Management
Jack Yates Senior High 1994 — 1997
High School Diploma, Communication and Media Studies
SEACRET Direct 2014 - Present
Qualigence International February 2014 - October 2014
Staples Business Advantage July 2007 - February 2014
Staples Business Advantage 2007 - 2011
Detroit Media Partnership June 2005 - 2007
Detroit Media Partnership 2004 - 2005
Detroit Media Partnership June 2001 - June 2004
AAA 1998 - 2001
Skills
Salesforce.com, Sales Presentations, Sales Process, Cold Calling, Account Management, Direct Sales, B2B, Sales Management, Solution Selling, Customer Retention, Coaching, Purchasing, Customer Service, Sales, Operations Management, Selling, Strategic Planning, Process Improvement, Negotiation, Cross-functional Team..., Leadership, CRM, Business Development, Customer Satisfaction, New Business Development, Lead Generation, Building Relationships, Contract Negotiation, Key Account Management
Education
University of Michigan-Dearborn
Psychology
Schoolcraft College
Associate of Science (A.S.), Education
Cass Technical H.S. 1989 — 1992
High School Diploma, Chem-Bio
AAA July 2015 - Present
Esurance September 2014 - June 2015
AT&T April 2013 - September 2014
Verizon Wireless 2006 - February 2013
Verizon Wireless September 2006 - December 2009
Greenville County Schools January 2003 - January 2004
Skills
Account Management, Analysis, Contract Negotiation, Direct Sales, Networking, Retail, Sales, Sales Process, Telecommunications, Wireless, Customer Retention, Customer Satisfaction, Selling, Salesforce.com, Solution Selling, Management, Customer Service
Education
Southern Wesleyan University 2008 — 2010
Master of Business Administration (MBA)
South Carolina State University
Bachelor of Applied Science (B.A.Sc.), Audiology/Audiologist and Speech-Language Pathology/Pathologist
Home Point Financial September 2015 - Present
AAA June 2007 - Present
Home Point Financial, formerly known as Reverse Mortgage Network October 2014 - September 2015
Field Service Managment June 2013 - October 2014
FanSided.com October 2011 - August 2012
PVTV May 2004 - June 2007
Skills
Blogging, Editing, Wordpress, Blogger, Hockey, Press Releases, Customer Service, SAP, Writing, Social Media, Twitter, Switchboard, SEO, NHL, Warranty Claims, Blog Talk Radio, Google Drive, Microsoft Office, Reviews, WordPress, PowerPoint, Social Networking
Education
Rutgers University-New Brunswick 2007 — 2012
Bachelor of Arts (B.A.), German Studies
Southern New Hampshire University 2014 — 2016
Master of Business Administration (M.B.A.), Internet Marketing, 3.6
Passaic Valley High School 2003 — 2007
High School, General
AAA August 2014 - Present
WestwoodOne January 2012 - Present
oBand Surger Centers February 2010 - November 2012
oBand Surger Centers January 2008 - February 2010
Clear Channel Radio January 2001 - 2008
Emmis Communications January 1999 - January 2005
Skills
Sales & Marketing..., Creative Writing, Business Development, B2B, Radio Broadcasting, Marketing Communications, Team Leadership, Creative Problem Solving, Strongly self-motivated, Building Strong..., Storytelling, Editing, Features, Marketing Research, Competitive Analysis, Television, Brand Management, New Media
Education
San Jose State University 1992 — 2014
Bachelor's Degree, Radio - Television with a minor in Sociology., 3.2
San Jose City College 1990 — 1992
Transfered, General Education.
MassDOT July 2015 - Present
City of Chicopee May 2015 - Present
AAA December 2013 - Present
American Red Cross of Central and Western Massachusetts October 2012 - Present
Westborough TV Inc. May 2008 - September 2013
Westborough Recreation Department June 2000 - August 2007
Skills
Public Relations, Facebook, Social Networking, Final Cut Pro, Editing, Project Planning, Nonprofits, Social Media, Non-profits, Microsoft Office, PowerPoint, Public Speaking, Video Editing, Blogging, Microsoft Word, Motion, Microsoft Excel, Social Media Marketing, Event Planning, Fundraising, First Aid, Emergency Road Service, Lockout, Jumpstart, Light service, Automotive
Education
Rivier College 2004 — 2008
BA, Video Production, Public Relations
Rivier College 2004 — 2008
BA, Communications
Duncan Financial Group November 2010 - Present
AAA December 2007 - October 2010
Various Local School Districts January 2002 - November 2007
Education
Slippery Rock University of Pennsylvania 1997 — 2001
Bachelor’s Degree, Elementary Education and Teaching, summa cum laude
Oakland Catholic High School 1994 — 1997
AAA July 2013 - Present
State Farm Agent June 2012 - July 2013
Applebee's January 2011 - June 2012
Smith's Pharmacy September 2006 - October 2010
Skills
Marketing, Insurance, Time Management, Advertising, Property & Casualty..., Accounts Payable, Underwriting, Customer Service, Health Insurance, Microsoft Excel, Outlook, Microsoft Word, Life Insurance, Commercial Insurance, PowerPoint, Microsoft Office, Disability Insurance, Access, Data Entry, Workers Compensation
Education
Shawnee State University 2013 — 2016
Bachelor's Degree, Business and Healthcare Administration
UCDPHSA Pre-Meidcal & Pre-Health Professions National Conference November 2014 - Present
AAA August 2013 - June 2015
California Pacific Medical Center October 2014 - May 2015
Riverside Surging Dragons Dragon Boat Association At UCR July 2010 - June 2013
Chinese Student Association At UCR June 2011 - June 2012
Skills
Teamwork, Leadership, Teaching, Out Of the Box, Public Speaking, Event Planning, Time Management
Education
Skyline College 2014 — 2016
Pre-Physical Therapy Studies
University of California, Riverside 2009 — 2013
Bachelor of Science (BS), Business Administration, Marketing Concentration
South Jersey Industries April 2013 - Present
South Jersey Industries April 2010 - April 2013
Holt & Germann Public Affairs LLC May 2007 - April 2010
Memorial Hospital of Salem County March 2006 - March 2007
AAA 2005 - 2006
Skills
Crisis Communications, Strategic Communications, Media Relations, Marketing Communications, Research, Blogging, Publicity, Publications, Corporate Branding, Corporate Communications, Press Releases, Event Planning, Editing, Nonprofits, Strategic..., Newsletters, Public Relations, Account Management, Event Management, Speech Writing, Copywriting, Social Networking, Social Media Marketing, Advertising, Community Outreach, Public Speaking, Proposal Writing, Creative Writing, Integrated Marketing, Proofreading, Spokesperson, Community Development, Management, Communications Planning, Strategy, Marketing, Internal Communications, Leadership, Social Media, Reputation Management, Message Development, Communication Training, Key Message Development, Public Affairs, Internal & External..., AP Style
Education
Rowan University 2004 — 2005
MA, Corporate Public Relations
Rowan University 2002 — 2004
BA, Communications
Edible Arrangements July 2015 - Present
Author/Photographer/Food Prep February 2015 - Present
Entertainment Partners October 2014 - Present
Silver Wolf Publishing December 2013 - Present
Tiffy Mateas Acting August 2013 - Present
Self October 2010 - December 2013
P.R. Training company 2009 - 2013
AAA 2010 - 2011
Southwest Airlines June 1995 - August 2009
Oklahoma Art Museum June 1987 - August 1987
Skills
Photography, Art, Event Planning, Public Speaking, Video, Social Media, Video Editing, Creative Writing, Social Media Marketing, Event Management, Editing, Public Relations, Acting, Museums, Advertising, Copywriting, Blogging, Social Networking
Education
Santa Fe University of Art and Design 1989 — 1993
Bachelor of Performing Arts, Film, Theatre, Vocal Performance
Moore High School, Moore, Oklahoma 1987 — 1989
Acting, Tennis, Musical Theatre
Farmers Insurance December 2010 - Present
AAA January 1997 - February 2005
America West Airlines 1993 - 1997
Skills
Auto Claims, Automobile Liability, Insurance
Education
Rockhurst University
Bachelor of Arts (B.A.), History
Therma-Flite, Inc. March 2014 - Present
AAA April 2013 - February 2014
Duncan Enterprises January 2008 - August 2012
Skills
Finance, Forecasting, Cost Accounting, Management, Budgets, Financial Analysis, Manufacturing, Process Improvement, SAP, Database Design, Change Management, Variance Analysis, Healthcare, Statistical Data..., Capital Budgeting, Project Management, Microsoft Excel, Operational Excellence, Performance Improvement
Education
University of Phoenix 2004 — 2005
Master of Business Administration (MBA)
San Francisco State University 1988 — 1990
BS, Accounting and Finance
SAN RAMON VALLEY HIGH SCHOOL
Toyota USA March 2015 - Present
Toyota USA November 2014 - March 2015
Toyota USA August 2014 - November 2014
Toyota USA March 2012 - August 2014
Toyota USA September 2011 - February 2012
Toyota USA May 2011 - September 2011
AAA June 2010 - May 2011
Business Financial Services September 2008 - June 2010
Skills
Customer Satisfaction, Management, Marketing, Sales, Training, Business Planning, Negotiation, Profit, Customer Service, Cold Calling, Team Building, Sales Management, Automotive, Customer Retention, Marketing Strategy
Education
University of La Verne 2006 — 2008
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Santa Ana College 2004 — 2006
Associate of Arts (A.A.), Criminal Justice and Corrections
Saddleback College 2003 — 2004
Undeclared
Aquent Art DirectorLucid OrganizingOctober 2006 - Present
AAA February 2006 - December 2007
Meridian Advertising 2005 - 2005
Cherry Creek Building January 2000 - November 2003
Management and Marketing Services 1997 - 2000
AT&T 1978 - 1996
Skills
Layout, Graphic Design, Art Direction, Corporate Identity, Brochures, Graphics, Adobe Acrobat, Illustrator, Posters, Logos, InDesign, Retouching, Adobe Creative Suite, Photoshop, Logo Design, Press Checks, Business Cards, Catalogs, Direct Mail, Invitations, Typography, Flyers, Banners, Visual, Production, Creative Development, Print Collateral, translation, Spanish translation, Book Design, project management, Process Improvement, Training Skills, Professional Organizing, Foreign Languages, Books, Advertising, Mac, Photography, Web Design, QuarkXPress, Newsletters, Creative Direction, Print Production, Visual Communication, Digital Photography, Pre-press, Stationery, Word, Writing
Education
Schoolcraft College 2010 — 2013
Associate's degree, Graphic Arts
George A Dondero 1974 — 1978
High school diploma
Schoolcraft College
Associate's degree, Graphic Arts Technology
Ericsson 2011 - Present
United Way of Kansas City March 2013 - Present
University of Kansas, Information & Telecommunication Technology Center June 2012 - November 2013
AAA June 2009 - August 2011
MasterCard 2009 - 2009
Sprint Nextel Communications Inc. December 2004 - August 2008
Nextel Communications Inc. August 2002 - December 2004
Nextel August 1999 - August 2002
Verizon (Previously Alltel) 1997 - 1999
AT&T (formerly Ameritech Cellular) 1995 - 1997
Skills
Product/service..., Innovation, Mobile Communications, Telecommunications, Product Development, Business Strategy, Market Development, Mobile Payments, PTT, M2M, E-commerce Solutions, SaaS, Cloud Computing, Marketing Strategy, Telematics, Payment Systems, Transaction Services, Fleet Management, BSS, OSS, Telecommunications..., Product Marketing, New Business Development, Mobile Technology, Mobile Solutions, Wireline, Wireless Services, Wireless Solutions, Wireless Broadband, Wireless Sensor Networks, NFC, Wireless, E-commerce, Program Management, Entrepreneurship, Competitive Analysis, Strategy, Go-to-market Strategy, Business Development, Executive Management, Product Management, Strategic Partnerships, Integration, Enterprise Software, Leadership, Management, Mergers & Acquisitions, Integrated Marketing, Marketing Management
Education
University of Chicago 2004 — 2004
Executive Program
Center For Creative Leadership 2001 — 2001
Leadership Development Program
SMU 1998 — 1998
Advanced Mgt. Program
UNC-Greensboro 1987 — 1990
MBA
University of Bombay 1983 — 1987
B.Com. (BA)
Don Bosco
AAA June 2009 - Present
Best Buy January 2010 - January 2011
Best Buy January 2009 - January 2010
Best Buy January 2006 - January 2009
Skills
Data Entry, Outlook, Customer Service, Time Management, Microsoft Office, Access, Retail, Sales, Teamwork, Insurance, Event Planning, 10 Key, Critical Thinking, Customer Satisfaction, Microsoft Word, Data Analysis, Training, Microsoft Excel, PowerPoint, Administrative..., Customer Experience, Team Building
Education
Skyline College 2002 — 2006
Associate's degree, Liberal Arts and Sciences/Liberal Studies
AAA June 2012 - Present
Pacific Coastal Pension Services August 2008 - April 2009
Wells Fargo July 2005 - June 2008
Morgan Stanley January 1999 - December 2003
Skills
Strategic Financial..., Risk Management, Relationship Management, Retirement Planning, Wealth Management, Investments, Financial Services, Insurance
Education
San Jose State University 1981 — 1985
Bachelor of Arts, Economics
Muskogee Housing Authority September 2012 - Present
AAA July 2010 - February 2012
Erickson Air-Crane August 1996 - February 2009
Applied Laser Systems August 1994 - November 1995
Benefit Resources, Inc August 1992 - June 1994
SHAPIRO & KREISMAN ATTORNEYS June 1990 - July 1991
L.S.B ACCOUNTING November 1986 - March 1990
Skills
Excel, Word, Outlook, PowerPoint, SQL, Adobe Creative Suite, FrontPage, Lotus, Internet, Photoshop, Taleo, Microsoft Word, Microsoft Excel, Invoicing, Data Entry, Visio, Accounts Receivable, Office Administration, Spreadsheets, Administrative..., Microsoft Office, Marketing, Software Documentation, Human Resources, Time Management, Customer Service, Teamwork, Program Management, Access, Project Planning, Management, Purchasing, Accounts Payable, Interviews, Accounting, Administration, Sales, Databases, Employee Benefits, Payroll, Account Reconciliation, Office Management, Windows, Administrative...
Education
Rogue Community College 2009 — 2010
Computer Science
Rogue Community College 2009 — 2010
In progress, Computer Science
Oklahoma City Community College Oklahoma 1985 — 1986
Oklahoma City Community College Oklahoma 1985 — 1986
northwest classen High school 1972 — 1976
3.8
Putnam City High School GraduateOklahoma
General
Putnam City High School GraduateOklahoma
Subaru of America May 2010 - Present
AAA Mid-Atlantic May 2006 - May 2010
AAA 1992 - 2008
AAA South Jersey November 1997 - April 2006
Skills
Advertising, Customer Retention, Direct Marketing, Marketing, Marketing Communications, Strategic Planning, Email Marketing, Digital Marketing, Marketing Strategy, Integrated Marketing, Social Media Marketing
Education
Robert Morris University 1988 — 1992
Bachelor of business administration/marketing, Marketing
Robert Morris University 1988 — 1992
Bachelor, Marketing
Self Employed Musician/Music Instructor January 2005 - Present
Jefferson Community College January 2013 - January 2014
St. Louis Community College August 2012 - January 2014
Lewis and Clark Community College January 2009 - January 2014
AAA January 2008 - January 2012
Skills
Music Education, Classical, Music Theory, Composition, Recording, Band, Ensemble, Music, Guitar, Jazz, Chamber Music, Musical Theatre, Orchestration, Music Production, Rock, Blues, Music appreciation, History of Rock, Jazz Improvisation, Orchestral Music, Teaching, Team Building, Team Leadership, Training, Employee Training, Presentations, Concerts, Leadership, PowerPoint, Public Speaking, Conference Speaking, Motivational Speaking
Education
Webster University 2000 — 2003
Master's Degree, Music Performance, General
Southern Illinois University, Edwardsville 1998 — 2000
Bachelor's Degree, Music Performance, General
Starwood Vacation Ownership June 2014 - Present
Universal Orlando August 2011 - May 2014
HealthFair January 2010 - July 2011
AAA December 2006 - January 2010
Skills
Accounts Payable, Variance Analysis, Fixed Assets, SAP, Analysis, Journal Entries, Financial Audits, Expenses, Depreciation, Customer Service, Sales, Marketing, Microsoft Excel, Time Management, Leadership, Access, Teamwork, Accounting, Finance, Event Planning, Outlook, Budgets
Education
University of Central Florida 2009 — 2011
Bachelor of Science (B.S.), Accounting
Seminole State College 2006 — 2008
Bachelor of Arts (B.A.), General Business
Legends May 2014 - Present
Delaware North Companies August 2010 - Present
AAA May 2013 - July 2013
USA Football April 2012 - July 2012
Nets Basketball January 2010 - April 2010
Retro Fitness January 2009 - December 2009
Manchester Monarchs October 2006 - December 2008
Trenton Thunder Baseball Club, AA Affiliate of the New York Yankees May 2006 - August 2006
Skills
Sports, Event Planning, Customer Service, Event Management, Marketing, Social Media, PowerPoint, Sales, Sports Management, Microsoft Excel, Microsoft Office
Education
University of Florida 2012 — 2013
Master of Science, Sport Management
Southern New Hampshire University 2005 — 2008
Bachelor of Science, Sport Management, Public Relations
AAA August 2013 - Present
AAA January 2012 - August 2013
Maritz 2007 - 2011
Maritz, Inc 1997 - 2007
Pofolks Restaurant March 1990 - March 1996
Skills
Microsoft Office, Customer Service, Data Management, Order Management, Order Fulfillment, Teamwork, Time Management, Inventory Management, Call Center, Supervisory Skills, Order Entry, Process Improvement, Problem Solving, Coaching, Team Leadership, Scheduling, Vendor Relations, Customer Satisfaction, Outlook, Dlog..., Facebook, Customer Relations, Call Centers, Software Documentation, Payroll, Access, Budgets, Team Building, Leadership
Education
Southern Illinois University, Edwardsville 1992 — 1996
Bachelor of Science, Business Administration
Vianney 1988 — 1992
Fifth Third Bank March 2014 - Present
AAA August 2011 - January 2013
Country Insurance & Financial Services May 2008 - July 2011
Custom Equity Mortgage September 2006 - April 2008
COUNTRY Financial 2007 - 2008
Moore Automotive Group 2001 - 2006
Skills
Insurance, Loans, Health Insurance, Homeowners, Property & Casualty..., Life Insurance, Term Life Insurance, Liability, Employee Benefits, Fixed Annuities, Casualty, Disability Insurance, Retirement Planning, Commercial Insurance, Long-term Care, Workers Compensation, Umbrella Insurance, Microsoft Excel, Underwriting, General Insurance, Whole Life, Long Term Care Insurance, Universal Life, Brokers, Retirement
Education
Fontbonne University 2008 — 2013
BS, Business Administration
Southern Illinois University, Edwardsville 1998 — 2001
Cathay Pacific Airways 2015 - Present
Independent Consulting 2010 - Present
Giant Creative Strategy 2011 - 2015
Perfect World Entertainment 2008 - 2010
AAA 2007 - 2008
Cathay Pacific Airways 2004 - 2007
Skills
Recruiting, Human Resources, Performance Management, Change Management, Management
Education
San Francisco State University, College of Business
Bachelor of Science, Human Resources Management
AAA January 2008 - August 2010
AAA August 2006 - January 2008
Riverdeep January 2005 - August 2006
Riverdeep August 2001 - January 2005
The Croner Company September 2000 - August 2001
Skills
Strategy, Cross-functional Team..., Product Management, Direct Marketing, Email Marketing, Product Marketing, Lead Generation, Integrated Marketing, Management, Marketing
Education
Sonoma State University 1996 — 2000
Bachelor of Science (B.S.), Business Administration
AAA July 2009 - Present
Safeway May 2005 - April 2009
Clorox 1991 - 2005
Bedford Properties 1989 - 1990
Perini Land & Development Company 1986 - 1989
Good & Fowler CPAs 1983 - 1986
Skills
Essbase, Cross-functional Team..., Forecasting, Financial Analysis, Process Improvement, Budgets, Strategy, Strategic Planning, Management, Leadership, Vendor Management
Education
Santa Clara University 1979 — 1983
Carrington Mortgage Services June 2013 - Present
South Bay BMW October 2010 - June 2012
Direct Capital Distribution, LLC July 2009 - October 2010
Rauxa Direct July 2008 - May 2009
Option One Mortgage Corporation August 2002 - September 2007
H&R Block/Option One Mortgage 2002 - 2007
Household Auto Finance Corporation April 2000 - August 2002
Household Auto Finance (HSBC) 2000 - 2002
HSBC Auto Finance 2000 - 2002
AAA December 1997 - January 2000
Skills
Sales, CRM, Strategic Planning, Direct Marketing, Customer Acquisition, Marketing Management, Strategy, Marketing, Management, Program Management, Analytics, Leadership, Customer Retention, B2B, Marketing Strategy, Marketing Communications, Email Marketing
Education
University of California, Irvine 2003 — 2006
MBA, Business
University of California, Irvine - The Paul Merage School of Business 2003 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
San Diego State University-California State University 1987 — 1989
BS, Business Administration
Arizona State University November 2008 - Present
AAA March 2012 - June 2013
Humana December 2008 - December 2009
City of Chandler September 2007 - May 2008
City of Encinitas 1999 - 2007
City of Oceanside 1998 - 1999
Arrazo Market Cafe 1995 - 1998
Cardiff Seaside Market 1989 - 1995
PBD Architects 1985 - 1986
Skills
Customer Service, Supervisory Skills, Sports, Special Events, Event Management, Microsoft Office, Customer Relations, Budgeting, Excel, Administration, Research, Public Relations, Event Planning, Scheduling, Negotiation, Promotions, Outlook, Problem Solving, Team Building, Planning, Non-profits, Nonprofits, Management, Program Management, Fundraising, Process Scheduler, Community Outreach, Project Planning, Social Networking, Public Speaking, Social Media, Government, Policy, PowerPoint, Community Development, Microsoft Excel
Education
San Diego Mesa College 1982 — 1985
Architecture, General Education, Athletics
Rio Salado College
Medical Insurance Coding Specialist/Coder - Insurance
Torrey Pines High School
Staples Advantage August 2011 - Present
AAA July 1999 - December 2005
Holiday Inn SunSpree Resort Lake Buena Vista and Holiday Inn Main Gate East April 1990 - December 1994
WKMG-TV 1985 - 1990
Skills
Email Marketing, Marketing, Collateral, Social Media Marketing, Account Management, Product Development, Product Management, Product Marketing, Sales, Salesforce.com
Education
Rollins College 1995 — 2000
Master's Degree, Liberal Studies
University of Central Florida 1982 — 1984
Bachelor's Degree, Radio and Television
AAA 1999 - 2002
Education
Skidmore College 2006 — 2010
Individual Software March 2013 - Present
Traders Accounting January 1988 - Present
Wells Fargo January 2010 - February 2013
DJW Enterprizes August 1998 - January 2010
AAA December 2008 - April 2009
Genealogy.com 1999 - 2003
Insight Development 1998 - 1999
Individual Software 1995 - 1998
Avtex Research Corporation 1990 - 1995
Fry's Electronics 1987 - 1989
Skills
Agile Methodologies, .NET, Web Services, Code Review, Product Development, SOA, Debugging, Software Development, ASP.NET, Visual Basic, Quality Assurance, Software Engineering, Scrum, Object Oriented Design, Testing, JavaScript, SQL, XML, Integration, Linux
Education
San Jose State University 1987 — 1997
BS, Computer Engineering
Carmel High School 1983 — 1987
High School Diploma, General Study
Tularcitos Elementary School 1975 — 1980
Palo Alto University June 2011 - Present
L-3 Communications April 2009 - April 2011
AT&T January 2007 - April 2009
AAA November 2006 - January 2007
Genentech July 2006 - November 2006
LeapFrog April 2006 - June 2006
Autodesk April 2004 - November 2005
Morgan Stanley March 2000 - January 2002
Skills
E-Learning, Needs Analysis, ADDIE, Learning Management..., Instructional Design, Training, Captivate, Distance Learning, XML, Instructor-led Training, Proposal Writing, SnagIt, Camtasia, Mac OS X, Blended Learning, Instructional Technology, Learning Management, Lectora
Education
San Francisco State University 2003 — 2006
MA, Instructional Technologies
AAA August 1997 - Present
Education
Southeast Missouri State University 1987 — 1992
AAA December 2007 - Present
AAA Washington 2007 - Present
Liberty Mutual July 2005 - November 2007
Santa Rosa Alliance Church July 2002 - March 2005
Skills
Umbrella Insurance, Insurance, General Insurance, Customer Service, Commercial Insurance, Property & Casualty..., Commercial Lines, Casualty, RV, Life Insurance, Underwriting, Motorcycle, Legal Liability, Fixed Annuities, Sales Management, Liability, Licensed Property &..., Term Life Insurance, P&C Insurance
Education
Simpson University 1998 — 2002
Bachelor's degree
RTC April 2013 - Present
National Relief Charities May 2011 - January 2013
SCA Direct July 2009 - May 2011
Lawrence Direct Marketing July 2007 - September 2009
American Target Advertising 2004 - 2007
Millennium Bank 2001 - 2004
National Wildlife Federation 1999 - 2001
AAA 1993 - 1996
Skills
Direct Marketing, Direct Mail, Database Marketing, Email Marketing, Fundraising, Marketing Communications, Integrated Marketing, Account Management, Marketing Strategy, Advertising, Non-profits, Online Advertising, Marketing
Education
Strayer University 2001 — 2003
MBA, Business
Saint Joseph's University 1989 — 1993
BA, Political Science
AAA May 2015 - Present
Forward Motion, LLC March 2015 - Present
Public Media Consultants July 2009 - Present
Public Radio Capitol/Public Media Company - Real Life Survival Guide November 2010 - Present
Livingston Associates October 2010 - Present
SFM Consulting Inc July 2010 - December 2013
Connecticut Public Broadcasting January 2012 - June 2012
University of Massachusetts Amherst September 2011 - October 2011
University of Massachusetts November 2010 - May 2011
Connecticut Public Broadcasting June 2002 - July 2009
Skills
Communications, Fundraising, Content Strategy, Editing, Content Creation, Content Development, Research, Non-profits, Writing, Public Speaking, Community Outreach, Customer Relations, Grants, Public Relations, Strategic Planning, PowerPoint, Annual Giving, Press Releases, Stewardship, Donor Relations, Editorial Strategy, Social Networking, Promotions, Blogging, Broadcast, Production, Radio, Voice Over, Social Media, Media Relations, Copywriting, Newsletters, Grant Writing, Word, Copy Editing, Outlook, Community Relations, Volunteer Management, Journalism, Excel, Strategic Communications, Interviewing, Microsoft Office, Facebook, New Media, Carpentry, Soft Landscaping, Hard Scape, Microsoft Excel, Microsoft Word
Education
University of Wisconsin-Milwaukee 1978 — 1982
Bachelor of Arts, Mass Communications, Dean's List
Ripon College 1967 — 1969
Liberal Arts
University School Of Milwaukee 1962 — 1967
Echo Global Logistics February 2015 - Present
Midtown Podcast January 2013 - Present
AAA March 2014 - January 2015
IntelliQuote June 2005 - January 2013
Skills
Sales Management, Term Life Insurance, Call Center, Insurance, Fixed Annuities, Health Insurance, Brokers, Disability Insurance, Whole Life, Universal Life, Long-term Care, Call Centers, Business Analysis, Risk Management, Retirement, Retirement Planning, Lead Generation, Underwriting, Life Insurance, Account Management, Employee Benefits, Sales, Supply Chain Management, Logistics Management
Education
La Mirada
Sierra College
Bridge Housing Corporation July 2013 - Present
Lending club January 2013 - July 2013
Morrison Foerster June 2012 - December 2012
UC Berkeley August 2010 - April 2012
AAA September 2009 - August 2010
Visa Inc. April 2007 - February 2010
Genentech, Inc December 2000 - March 2007
Genentech, Inc June 1998 - December 2000
Mervyns February 1992 - June 1998
Mervyn's February 1992 - March 1995
Skills
Deferred Compensation, Kronos, Talent Acquisition, Employee Relations, Applicant Tracking..., Succession Planning, Recruiting, Talent Management, Onboarding, Executive Pay, Workforce Planning, Personnel Management, HR Policies, Employee Engagement, Organizational..., Policy, Payroll, PeopleSoft, Project Implementation
Education
San Francisco State University
Bachelor of Science (B.S.), Finance
RoboteX June 2008 - Present
Wide and varied January 1963 - June 2008
AAA 2007 - 2008
Cargill 1981 - 1984
Skills
Strategic Planning, Marketing, Inventory Management, Leadership, Product Management, Manufacturing, Start-ups, Sales, Product Development, Management, Forecasting, Business Development, Logistics, Account Management, Clamball, Sales Rep Training, Project Management, Market Research, Cross-functional Team..., Entrepreneurship, Business Planning, Pricing, Salesforce.com, Strategy, Strategic Sourcing, Strategic Partnerships, Competitive Analysis, Sales Operations, Team Building
Education
Southern Illinois University, Carbondale 1969 — 1971
Henry's House Of Coffee July 2013 - Present
AAA January 2012 - July 2013
AAA NCNU April 2010 - December 2011
BlueShield of California July 2006 - May 2010
OptumHealth Behavioral Solutions 2004 - 2006
United Behavioral Health 2002 - 2004
Skills
Financial Modeling, Forecasting, Essbase, Financial Analysis, Budgeting, Hyperion, Data Analysis, Insurance, Team Leadership, Business Analysis
Education
San Francisco State University 2002 — 2004
MBA, Finance
University of California, Davis 1997 — 2000
Bachelor of Arts (B.A.), Economics
KZV 1980 — 1992
AAA January 2002 - Present
Education
Southern Methodist University 1995 — 1999
AAA Western & Central New York January 1990 - Present
AAA 1990 - 2008
Skills
Business Analysis, Visio, Software Project..., Process Improvement, CRM, Project Management, Business Process..., SDLC, Database Marketing, Visual Studio, IT Management, ITIL v3 Foundations..., Pivotal CRM, Axis, SSIS, Leadership, Management, Data Analysis, Software Documentation, Business Intelligence, Systems Analysis, Team Building, Analytics, Requirements Gathering, SharePoint, Change Management, Program Management, Quality Assurance, Cross-functional Team..., Vendor Management, Business Process, MS Project, IT Strategy, Access, Analysis, Testing
Education
APMG International 2013 — 2015
ITIL Expert, ITIL Managing Across the Lifecycle
APMG International 2010 — 2010
ITIL Foundation v3
Rochester Institute of Technology 1999 — 2010
CSAA Insurance Group, a AAA Insurer January 2012 - Present
AAA March 2008 - January 2012
AAA 2007 - 2008
ProfitDesk Software, Inc. 2006 - 2007
IPS-Sendero (Fiserv) 1995 - 2005
First American Bank, SSB 1992 - 1995
New Southwest Baking Company 1990 - 1992
Skills
Call Center, Process Improvement, Change Management, Vendor Management, Insurance, Business Analysis, Call Centers, SDLC, Strategic Planning, Program Management, Account Management, Leadership, Team Leadership, CRM, Management, Outsourcing, Training, Strategy, Team Building, Project Management, Risk Management, Cross-functional Team..., Quality Assurance, Performance Management, Business Process, Visio, Analysis, Business Intelligence, IT Service Management, IT Management, Project Planning, Enterprise Software, Budgets, Women Leaders, Collaborative Problem...
Education
Sam Houston State University
Bachelor of Business Administration (BBA), Management & Accounting
AAA Mid-Atlantic December 2014 - Present
AAA July 2000 - Present
Commerce Bank(now TD Bank) January 1997 - July 2000
CoreStates Bank, N.A. (Acquired by Wachovia Bank) 1988 - 1997
Skills
Due Diligence, Product Development, Retail, New Business Development, Banking, Loans, Credit, Insurance, Mergers, Team Building, Strategic Planning, Credit Cards
Education
Rider University 1984 — 1988
B.A, M.B.A, Finance, Business adm.
Blue Shield August 2008 - Present
Mary Kay, Inc. July 2008 - Present
aaa January 1999 - Present
Education
Franlkin Sr High 1966 — 1969
High School
San Joaquin Delta College
AA, Early Childhood Development/ Business
Anchor General Insurance Agency February 2008 - Present
The Hartford March 2004 - June 2008
AIG January 2001 - February 2003
AAA 1994 - 2000
Skills
Underwriting, Property & Casualty..., Insurance, General Insurance, Commercial Insurance, Liability, Claim, Brokers, Casualty, Commercial Lines, Umbrella Insurance, Sales, Marketing, Legal Liability
Education
San Diego State University-California State University 1988 — 1991
Bachelor's degree, Marketing
inglemoor
California State Automobile Association (AAA) July 1984 - July 2008
California State Auto Assoc 1984 - 2008
California State Auto Assoc 1984 - 2008
California State Auto Assoc 1984 - 2008
AAA 1984 - 2008
AAA 1984 - 2008
AAA Insurance 1984 - 2008
AAA Insurance 1984 - 2008
AAA 1984 - 2008
CSAA 1984 - 2008
Education
San Jose State University 1979 — 1982
B.S., Business Administration/Marketing
West Valley College 1976 — 1979
A.A., Liberal Arts/Business
Saratoga High School 1974 — 1977
High School, Gereral
San Diego Tourism Authority January 2014 - Present
San Diego Tourism Authority December 2009 - January 2014
944 Magazine December 2008 - December 2009
AAA November 2003 - November 2008
AOL Time Warner November 2001 - November 2002
America Online, Inc. November 1999 - November 2001
Microsoft March 1999 - October 1999
Education
San Diego State University-California State University 1984 — 1986
Bachelor of Science (B.S.)
University of Iowa 1982 — 1984
Independence Blue Cross July 2007 - Present
CIGNA Healthcare May 2004 - June 2007
Virtua Health October 1999 - May 2004
AAA April 1995 - May 1999
Cooper Hospital University June 1992 - April 1995
Education
Rowan University 1990 — 1992
B.A., Communications, Public Relations
Salisbury University 1988 — 1990
BA, Communications, Public Relations
Farmers Insurance September 2014 - Present
CSAA Insurance Group August 2010 - July 2013
AAA 2010 - 2013
Pacific Specialty Insurance Company January 2006 - February 2009
Pacific Specialty Insurance Company July 2003 - January 2006
Skills
Property & Casualty..., Leadership, Training, Commercial Insurance, Sales, General Insurance, Insurance, Liability, Customer Service, Casualty Insurance, Customer Retention, Team Building, Life Insurance, Umbrella Insurance, Underwriting
Education
Santa Ana College 1996 — 1999
Associate of Arts (AA), General Studies
Santa Ana College
Business Administration and Management, General
AAA February 2009 - March 2011
Maxon Marketing May 2008 - January 2009
Smarthome June 2007 - April 2008
Wells Fargo Bank October 2002 - November 2004
Skills
Account Management, Sales Operations, Advertising, Marketing, Sales Management, Customer Service, Sales, Time Management, Leadership, Team Leadership, Retail, Pricing, Training, Team Building
Education
Santa Ana College 2011 — 2012
Fire Science
Esperanza High School 1993 — 1996
High School Diploma
Guiding Right Inc June 2015 - Present
Armor & Glory October 2013 - Present
Citywide Mortgage September 2013 - October 2014
AAA January 2010 - September 2012
Carrie Garth Wells Institute (Non-Profit) March 2006 - January 2011
Skills
Sales Management, Marketing, Sales, Customer Service, Property, Team Building, Underwriting, Insurance, Training, Leadership, Microsoft Office, Outlook, Data Entry, Customer Satisfaction, Microsoft Excel, Event Planning, Process Improvement, Social Networking
Education
Southern Nazarene University 2012 — 2015
Bachelor of Science (B.S.), Family Studies and Gerontology
Metlife ManagerMetlifeJanuary 1999 - May 2006
AAA October 1974 - July 1977
Education
Sinclair Community College 1980 — 1988
some college, business
AAA February 2008 - Present
The Auto Club Group 2008 - Present
Skills
Insurance, Property & Casualty..., Umbrella Insurance, General Insurance, Commercial Insurance, Casualty, Liability, Life Insurance, Term Life Insurance, Homeowners, Legal Liability, Health Insurance, Disability Insurance, Commercial Lines, Flood Insurance
Education
Santa Fe Community College 1992 — 1994
Intermountain Healthcare September 2011 - Present
AAA June 2008 - May 2010
Morris Murdock Travel October 2004 - June 2008
Southwest Airlines June 1998 - February 2004
Skills
Customer Service, Customer Satisfaction, Sales, Team Building, Management, Microsoft Office, Training, Microsoft Excel, Customer Experience, Outlook, Leadership, Team Leadership, Strategic Planning, Sales Management, Customer Retention, Medicaid, Medicare, Health Insurance
Education
Salt Lake Community College 2011 — 2013
Medical Coding and Billing
AAA September 1998 - Present
AAA National Office 1998 - Present
Skills
Analytics, Management, Strategic Planning, SQL, Social Media, Direct Marketing, Customer Service, Business Analysis, Vendor Management, Process Improvement, Project Management, Microsoft Office, Marketing Strategy, Team Building, Program Management, Leadership, Account Management, CRM, Business Intelligence
Education
Rollins College - Crummer Graduate School of Business 1995 — 1997
MBA, Specialty Operations Managment/Acct
AAA March 2006 - Present
Automobile Club of Southern California 2006 - Present
Farmers Insurance June 2004 - June 2005
Education
Pacific High School 1978 — 1981
Riverside Community College
AAA June 2006 - Present
Alldata November 2008 - November 2009
Skills
Automotive, Vehicles, Forecasting, Automobile, Customer Satisfaction, Customer Retention, Process Improvement, Account Management, Business Planning, Financial Analysis, Sales Process
Education
San Joaquin Delta College
AAA ProducerKSNW-TVSeptember 2011 - Present
KSNW July 2000 - April 2006
Skills
Public Relations, Customer Service, Marketing Communications, Video, Public Speaking, Media Relations, Social Media, Storytelling
Education
Southern Illinois University, Carbondale 1994 — 1996
Bachelors, Communications
Amica Mutual Insurance April 2015 - Present
Amica Mutual Insurance Co. May 2012 - April 2015
American Arbitration Association August 2002 - August 2011
Bankers Life and Casualty 2011 - 2011
aaa 2005 - 2009
Skills
Sales Process, Sales Presentations, Claim, Health Insurance, Arbitration, New Business Development, Management, Healthcare, Insurance, Conflict Resolution, Training, Civil Litigation
Education
Rhode Island College 1984 — 1986
BA, Political Science--Prelaw
Barrington High 1979 — 1982
General study
AAA September 2013 - Present
N/A October 2011 - Present
MEA Management, LLC July 2009 - September 2011
Anheuser-Busch InBev March 1998 - December 2008
Skills
Marketing, Advertising, Event Management, Management, Market Planning, Public Relations, Sales, Budgets, CRM, Facebook, Relationship Marketing, Marketing Communications, Market Research, Strategic Planning, Integrated Marketing, Online Marketing, Brand Management, Trade Marketing, Digital Marketing, Marketing Management, Direct Marketing, Brand Development, Sales Management, Partnerships, Product Development, Email Marketing, Marketing Strategy, Brand Awareness, Account Management, Social Media Marketing, Social Media, Business Development, Trade Shows, Event Planning, Customer Service, Strategy, Cross-functional Team..., Consumer Products, B2B Marketing, Competitive Analysis, Sponsorship
Education
Webster University 1990 — 1991
Marketing Management, Business Administration, Marketing
Saint Louis University 1978 — 1981
Marketing, Business
Edward Jones July 2011 - Present
MasterCard January 2011 - June 2011
AAA October 2006 - September 2010
Education
South Dakota State University 1997 — 1999
MS, Computer Science & Engineering
AAA NCNU Club September 2012 - Present
AAA October 2010 - September 2012
AAA NCNU January 2006 - September 2010
Skills
Property & Casualty..., Umbrella Insurance, Insurance, Underwriting, General Insurance, Casualty, Life Insurance, Term Life Insurance, Sales Management, Liability, Commercial Insurance, Training, Needs Analysis, Customer Service, Sales, Team Building, Salesforce.com, Customer Experience, Coaching, Customer Retention, New Business Development, Process Improvement, Legal Liability, Leadership, Customer Satisfaction, Health Insurance, Call Centers, Management, Marketing, Employee Benefits, Homeowners, Claim, Workers Compensation, Commercial Lines, Casualty Insurance
Education
San Jose State University
Communication, General
Freelance March 2014 - Present
Bonnier Corporation December 2011 - March 2014
Bonnier Corporation June 2005 - December 2011
AAA March 1998 - May 2003
AAA July 1991 - February 1998
Skills
Editing, Editorial, InCopy, Magazines, Publishing, Travel Writing, Writing, Books, InDesign, Web Content, Publications, Online Publishing, Content Management, Content Strategy
Education
Rollins College 1986 — 1990
Bachelor of Arts (B.A.), Honors Degree, Theater Arts
C&M Stone Entr. August 2004 - Present
GAB Robins May 1993 - August 2004
AAA May 1990 - May 1993
Skills
Adjusting, AIC
Education
Southern Nazarene University
Bachelor of Science
AAA January 2001 - Present
Skills
Sales Management, Sales Operations, Management, Marketing Strategy, Outlook, PowerPoint, Sales, Insurance, Customer Satisfaction, Call Centers, Account Management
Education
Sacramento City College 1995 — 1997
UC Berkeley November 2011 - Present
AAA April 2008 - November 2011
AAA January 2003 - April 2008
CHARLES SCHWAB & CO January 2000 - January 2002
Skills
PeopleSoft, Accounting, Accounts Payable, Account Reconciliation, General Ledger, Software Documentation, Finance, Analysis, Microsoft Excel, PowerPoint, Process Improvement, Forecasting, Access, Auditing, Leadership, Management, Invoicing, Microsoft Word, Customer Service, Outlook, Journal Entries
Education
San Francisco State University 1997 — 2000
B.S. Business Administration, Finance
Hasbro October 2014 - Present
Arpin International Group May 2010 - October 2014
Jennifer's Chocolates November 2007 - September 2010
AAA January 2010 - May 2010
GNC June 2007 - June 2008
Java Madness April 2003 - May 2007
Skills
Customer Service, Logistics, shipping, Freight Forwarding, Operations Management, New Business Development, Account Management, Shipping, Transportation, Trucking, Sales, Warehousing, Contract Negotiation, Supply Chain, Freight, Inventory Management, Transportation...
Education
Rhode Island College 2008 — 2010
Bachelors, Marketing
University of Massachusetts, Amherst 2005 — 2007
Associates, Equine Industries
AAA February 2013 - August 2013
Sharp Electronics October 2011 - April 2012
EDF Renewable Energy February 2009 - October 2010
Shell February 2001 - June 2006
Skills
Financial Modeling, Financial Analysis, Market Research, Credit Risk, Market Risk, Financial Risk, SQL, Microsoft Excel, PowerPoint, Access, Crystal Ball, Visual Basic, Microsoft Word, Finance, Analysis, Mergers & Acquisitions, Structured Finance, Trading, Renewable Energy, Corporate Finance, Project Finance
Education
Texas A&M University 1999 — 2000
Master of Science (MS), Finance, 3.9
Shanghai University of Finance and Economics 1995 — 1999
Bachelor of Science (BS), Finance, 3.85
AAA Northwest Ohio September 2008 - Present
AAA March 2005 - September 2008
Grange Mutual Companies July 1991 - February 2005
Skills
Insurance, Customer Service, Employee Benefits, Process Improvement, Sales Management, Microsoft Excel, Microsoft Office, Team Building, Microsoft Word, Budgets, Negotiation, Outlook, Sales, Property & Casualty..., Casualty, Customer Satisfaction, Leadership, Analysis, Marketing Strategy, Advertising
Education
University of Toledo
BBA, Business, Management, Marketing, and Related Support Services
Robert Morris University
Associate of Arts (A.A.) - Business, Management
AAA January 2012 - January 2015
AAA June 2005 - January 2012
AAA March 2001 - June 2005
AAA January 1998 - March 2001
Fireman's Fund Insurance Company July 1990 - January 1998
Skills
Property & Casualty..., Insurance, Underwriting, Casualty Insurance, General Insurance, Commercial Insurance, Liability, Health Insurance, Umbrella Insurance, Strategic Planning, Customer Service, Sales, Leadership, Brokers, New Business Development, Professional Liability, Management, Team Building, Training
Education
CPCU
CPCU
San Diego State University-California State University
Bachelor's Degree
The Redwoods, a community of seniors August 2013 - October 2013
B.R. Funsten & Co / Tom Duffy Company September 2012 - July 2013
The Redwoods 2011 - 2012
AAA NCNU March 2011 - July 2011
AAA January 2009 - July 2010
North American Title Company April 2001 - July 2008
Ber-Mac Electrical & Instrumentation February 1987 - June 1999
Skills
Payroll, PeopleSoft, Outlook, Customer Service, Word, Excel, Payroll Processing, Microsoft Office, SOX, Microsoft Excel, Microsoft Word
Education
2000American Payroll Association 2000 — 2000
Fundamentals of Payroll - Prep Course, General Studies
Santa Rosa Junior College 2000 — 2000
Payroll Skills
AAA January 2011 - Present
Pet Supplies Plus December 2007 - Present
The Auto Club Group 2008 - 2010
Skills
Web Development, Web Design, Graphic Design, Advertising, Creative Direction, Adobe Creative Suite, Photoshop, Email Marketing, Marketing, Logo Design, InDesign, Online Marketing, Integrated Marketing, Marketing Communications, Social Media Marketing, Creative Strategy, Direct Mail, Brand Development, Digital Marketing, Online Advertising, Direct Marketing
Education
Center for Creative Studies 1985 — 1988
BFA, Graphic Design - Art Direction
Schoolcraft College 1982 — 1985
Associate's Degree, Graphic Design
Catholic Central 1978 — 1982
High School, College Prep, 12
Rotary Club of Roseville Sunrise July 2015 - Present
Rotary District 5180 March 2013 - Present
Rotary Roseville Club January 2011 - June 2013
AAA January 1999 - January 2000
Williams-Sonoma January 1996 - June 1998
Skills
Marketing Strategy, Public Relations, Event Management, New Business Development, Sales Management, New Acquisitions, Sales/service cross..., Team Building, Event Planning, Fundraising, Marketing, Customer Service, Advertising, Strategic Planning, Social Media Marketing, Entrepreneurship, Leadership, Small Business, Public Speaking, Nonprofits, Business Planning, Social Media
Education
Seattle City University 1978 — 1980
MBA
San Jose State University
Bachelor of Arts (B.A.), Psychology
Accuray March 2012 - December 2012
St. Jude Medical 2001 - 2011
AAA 1999 - 2000
Skills
Testing, Medical Devices, Quality Assurance, ClearQuest, Software Verification, ClearCase, Software Engineering, Design Control, Requirements Analysis, TestTrack, Defect Tracking, Software Quality, Debugging, V&V, Awesomeness, Design Review, Validation, FDA, RQM, SharePoint, Basketball, Medical Imaging, Test Cases, Software Design, Seapine Test Track Pro, GoToMyPC, R&D, Formal Verification, ISO 14971, ISO 13485
Education
Santa Clara University 1996 — 2000
Bachelor of Science, Mathematics
AAA NCNU Insurance Exchange August 2007 - February 2009
AAA 2008 - 2009
Skills
Teaching, Dispatching, Health Insurance, Customer Service, HR Policies, Sales Management, Housekeeping, Early Childhood...
Education
University of Phoenix 2007 — 2009
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
San Joaquin Delta College 1999 — 2003
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
AAA November 2012 - Present
US Air Force 2010 - 2012
Walgreens June 2008 - April 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Inventory Management, Outlook, Process Improvement, Team Leadership, Team Building, Training, Management, Windows, Operations Management, Data Entry, Customer Satisfaction
Education
Rio Salado College 2012 — 2016
Gannett February 2013 - Present
Avaya Government Solutions November 2011 - February 2013
BET - A Viacom Company October 2010 - November 2011
AAA March 2010 - August 2010
Harris Corporation January 2008 - April 2009
Compensation Planning Corp May 2006 - January 2008
Skills
Financial Reporting, Data Analysis, Process Improvement, Microsoft Excel, Microsoft Word, Department Budgeting, Financial Analysis, Variance Analysis, Security Clearance, Public Trust, PowerPivot
Education
Rochester Institute of Technology
Bachelors of Science, Finance
Comcast Cable 2011 - 2012
Progressive Insurance 2009 - 2010
FREEWAY INSURANCE 2009 - 2009
AAA 2005 - 2008
Allstate 2000 - 2005
Skills
Call Centers, Telecommunications, Telephony, Team Leadership, Broadband, VoIP, T1, IP, Customer Satisfaction, Wireless, Call Center
Education
Sacramento City College
aaa 2013 - 2015
Skills
Customer Service
Education
Seminole State College of Florida 2011 — 2017
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