AAA Company
Industry: Non-profit
DescriptionThe American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held non-profit national member association and service organization with over 58 million members in the United States and Canada. Headquarters: Heathrow, Florida, United States Founded: 4 March 1902, Chicago, Illinois, United States CEO: Marshall L. Doney (1 Jul 2015–) Founders: Automobile Club of America, Chicago Automobile Club, Parent organization: Colonial Realty Partnership (CRLP) Subsidiaries: AAA Southern New England, Gig Car Share,
AAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,603 AAA employees in database. Find out everything there's to know about AAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AAA Employees
AAA April 2015 - Present
Skills
Customer Service, Leadership, Sales, Marketing
Education
Rhode Island College 2002 — 2007
Bachelor's degree, Sociology
Gallagher Bassett Services, Inc. July 2012 - Present
AAA June 2011 - July 2012
Sedgwick CMS April 2005 - June 2011
Education
Rasmussen College 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
AAA December 2014 - Present
Farmers Insurance January 2009 - December 2014
Skills
Liability, Claim, Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Legal Liability, Claims Management
Education
Oklahoma Christian University 2013 — 2015
Bachelor's degree - in progress, Family Studies with Child Development Minor in Biology
Oklahoma City Community College 2010 — 2014
Associate's degree, Diversified Studies
AAA June 2015 - Present
Self Employed June 1994 - August 2011
Quality Pets, Inc. August 2001 - June 2011
Skills
Account Management, New Business Development
Education
Oklahoma City University School of Law
Oklahoma State University
M.S., Psychology, Family Relations, Counseling
Oklahoma State University
AAA April 2015 - Present
Farmers Insurance Group of Companies November 2013 - Present
Waffle House October 2011 - June 2013
MEDLAB August 2009 - February 2010
Friends of Dillon State Park December 2007 - September 2008
Berger Health System February 2006 - July 2006
APPS Paramedical May 1999 - June 2003
Education
Ohio University-Zanesville Campus 2006 — 2008
BSS, Environmental Science, Natural Resources, Management
Zane State College 2004 — 2006
AAS, Environmental Science, Health, and Safety
Capital One February 2015 - Present
Oklahoma State University December 2013 - December 2014
AAA June 2014 - August 2014
Infosys Technologies Ltd September 2010 - July 2013
Skills
Data Mining, SAS, SQL, Data Modeling, Data Analysis, Predictive Analytics, Tableau, PL/SQL, Requirements Analysis, Business Analysis, Unix, Oracle, Eclipse, Requirements Gathering, Pre-sales, Databases, ASP.NET, System Design, Business Intelligence, Microsoft SQL Server, IBM SPSS Modeler, Logistic Regression
Education
Oklahoma State University 2013 — 2014
Master's degree, Management Information Systems, General
Osmania University 2006 — 2010
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
NAMSA May 2014 - October 2014
Vault Marketplace October 2013 - March 2014
Brasstech/Staffing Agency December 2012 - June 2013
Buy.com/Staffing Agency March 2012 - September 2012
Behr Processing Corporation/ Staffing Agency August 2010 - January 2012
Benefit Source Insurance February 2009 - April 2010
AAA October 2007 - July 2008
Veolia Transportation June 2005 - May 2007
Skills
Customer Service, Account Management, Team Building, Call Centers, Insurance, Microsoft Office, Written & Verbal..., Data Analysis, Client Liason, Warranty, Claims Resolution, Invoice Verification, Detailed Organization, Business Correspondence, CRM, Management
Education
Orange Coast College 2010 — 2015
Associates Degree, Industrial and Organizational Psychology, 3.0
University of Alaska Anchorage
Social Work
Brightway Insurance January 2015 - Present
AAA May 2013 - January 2015
Allstate December 2011 - May 2013
SunTrust 2005 - 2007
Bank of America 2003 - 2005
Skills
Mortgage Lending, Financial Services, Loan Origination, Loans, Mortgage Banking, Credit, Risk Management, Retirement Planning, Investment Properties, Liability, Residential Mortgages, Sales Management, Home & Condo Insurance, Auto Insurance, Property & Casualty..., Umbrella Insurance, First Time Home Buyers, Customer Service, Foreclosures, Insurance, Marketing, Property, Real Estate, Sales
Education
Pace University - Lubin School of Business
Bachelor's Degree, Accounting
HSI Sensing June 2015 - Present
AAA August 2013 - Present
Skills
Microsoft Office, Insurance, Customer Service, Microsoft Word, Microsoft Excel, Liability, Risk Management, Call Centers, General Insurance, Claim, Analysis
Education
Oklahoma Christian University 2013 — 2014
Master of Business Administration (M.B.A.), Finance
The University of Texas at Arlington 2010 — 2013
Bachelor of Business Administration (B.B.A.) (Management), Bachelor of Science (B.S.) (Economics)
University of Oklahoma 2008 — 2009
Ginger's Getaways October 2012 - Present
Excel Travel 2000 - 2004
AAA 1999 - 2000
Skills
Experienced Travel..., Excellent customer..., Disney Destinations..., Cruises, Vacation, Hotels, Customer Service, Travel Insurance, Travel Management, Tourism, Leisure Travel, Business Travel, Adventure Travel, Travel Planning, Leisure
Education
RAV School of Professional Studies(travel school) 1998 — 1999
Passed Travel Agent Proficiency Test, Travel
Penn State University 1990 — 1995
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Intrinzic October 2014 - Present
Copperfox Marketing October 2012 - October 2014
Zeinner Communications September 2011 - October 2012
AAA July 2007 - January 2012
Kenton County Public Library January 2004 - July 2007
Sanitation District No. 1 January 2003 - May 2003
Play Like the Pros May 2002 - August 2002
Cincinnati Zoo November 2001 - January 2002
Health Alliance May 2001 - August 2001
Skills
Media Relations, Media Relations Training, Strategic Communications, Event Planning, Writing, Newsletters, Public Relations, Press Releases, Corporate Communications, Blogging, Copywriting, Event Management, Internal Communications, Leadership, Marketing, Marketing Communications, Social Media, Social Media Marketing, Strategy, Integrated Marketing
Education
Northern Kentucky University 2000 — 2003
Bachelor of Arts, Journalism
AAA October 2013 - Present
ABC Insurance and Business Serivces October 2002 - November 2013
Prudential Financial December 1999 - October 2001
State Farm December 1992 - December 1999
Skills
Notary Public, Insurance, Project Management, Compliance, Customer Service, Entrepreneurship, Bilingual-English/Spanis..., Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Marketing, Networking, Property & Casualty..., Variable Annuities, Life Insurance, Boy Scouts, Training, Social Networking, Leadership, New Business Development, Small Business, Community Outreach, Event Planning
Education
Reedley College
Fargo-Moorhead Convention & Visitors Bureau February 2015 - Present
Fargo-Moorhead Convention & Visitors Bureau November 2014 - February 2015
AAA May 2014 - October 2014
Fargo-Moorhead Convention & Visitors Bureau September 2013 - May 2014
Fargo-Moorhead Convention & Visitors Bureau May 2013 - September 2013
Academie Agencie May 2008 - May 2013
Skills
Always Punctual, Highly responsible, Customer Service, Microsoft Office, Phone Etiquette, General Office Work, Loyal, Determination, Easy to Talk to, Hospitality Industry, People Skills, Highly motivated..., Highly Reliable, Telephone Skills, Tourism Management, Meeting Planning, Public Speaking, Event Management, Event Planning
Education
North Dakota State University 2010 — 2014
Bachelor of Science (BS), Hospitality and Tourism Management
Fargo North High School 2006 — 2010
AAA November 2006 - Present
Kemper, A Unitrin Business December 2004 - January 2005
State Farm August 1999 - June 2002
Skills
Business Analysis, Risk Management, Product Marketing, Negotiation, Social Media Marketing, Employee Training, Project Management
Education
Oklahoma State University 1997 — 1999
Bachelor of Science (B.S.), Secondary Education and Teaching
Northeastern State University 1994 — 1997
AAA June 2015 - Present
The Hershey Company January 2014 - December 2014
The Hershey Company January 2014 - December 2014
MetroPCS 2007 - 2013
Skills
Wireless, Telecommunications, Cellular Communications, LTE, CDMA, VoIP, GSM, Mobile Devices, 4G, Direct Sales, Customer Satisfaction, IP, Customer Retention, 3G, T1, Customer Experience, Sales, Sales Operations, UMTS, Call Centers
Education
Pasadena City College
AAA August 2012 - Present
Skills
Property & Casualty..., Insurance, Casualty, Commercial Insurance, General Insurance, Liability, Professional Liability
Education
Olivet College
Massage Envy Spa October 2013 - April 2014
AAA May 2013 - September 2013
The Melting Pot Restaurants August 2012 - May 2013
Harkins Theatres July 2010 - August 2012
Skills
Customer Service, Organization, Multi Tasking, Team Leadership, Works well with a team, Energetic team player, Follow-through Skills, Takes Direction Well, Creative Solutions, Creative Problem Solving, High level of initiative, Sales, Problem Solving, Team Player
Education
Paradise Valley Community College 2011 — 2012
Andy Dial Insurance August 2014 - Present
Andy Dial Insurance July 2014 - Present
Aetna Life Insurance Company June 2008 - May 2014
Zander Insurance August 2006 - June 2008
Genworth October 2005 - July 2006
AAA May 2002 - September 2005
Skills
Customer Service, Licensed to Sell..., Medicare Supplements, P&C Insurance, Final Expense Planning, Life Insurance, Fixed Annuities, Inside Sales, Outside Sales, Agent Recruiting, Business to Business..., Coordinating Team, Prequalifying agents, Insurance
Education
Nashville State Community College
Business Administration
UniGroup Logistics May 2015 - Present
Auto Art Collision and Restoration Center June 2014 - Present
UniGroup Logistics May 2013 - April 2015
UniGroup Logistics February 2008 - May 2013
UniGroup Worldwide November 2004 - February 2008
AAA 2004 - 2004
Thomas Brothers Towing, Inc. 2002 - 2004
Skills
Business Development, International Logistics, 3PL, Transportation, Freight Forwarding, Warehousing, Air Freight, Ocean Freight, International Shipping, Account Management, Process Improvement, Strategic Planning, ISO, Business Continuity, Customs Regulations, Logistics, Freight, Shipping
Education
Murray State University 1997 — 2002
BA, International Business
Universität Regensburg 1998 — 1998
Semester of Study Abroad
Collinsville High School 1994 — 1997
High School
Palmiter Agency March 2014 - Present
University Federal Credit Union 2012 - 2013
AAA 2008 - 2012
GEICO 2001 - 2008
Skills
Property & Casualty..., Insurance, Commercial Insurance, Umbrella Insurance, Casualty, General Insurance, Liability, Underwriting, Commercial Lines, Homeowners, Workers Compensation, Claim, Whole Life
Education
North Carolina Central University 1993 — 1997
Old Dominion University 2001 — 2003
AAA November 2004 - December 2013
Skills
Property & Casualty..., General Insurance, Customer Service, Claim, Liability, Process Improvement, Policy, Call Centers, Employee Benefits, Management, Analysis, Umbrella Insurance, Risk Management, Legal Liability, Casualty, Public Speaking, Program Development, Community Outreach
Education
University of the Rockies 2010 — 2014
Psychology, Psychology
Nazarene Bible College 2008 — 2009
Certified Christian Counselor, Psychology
Regis University 1991 — 1992
Bachelors Degree in Business Administration, Business Administration and Management, General
AAA July 2014 - Present
RTI International May 2012 - July 2014
Technekes LLC October 2011 - March 2012
Charming Shoppes October 2008 - October 2011
Volunteer Experience January 2007 - August 2007
Skills
Customer Service, Training, Management, Sales, Customer Satisfaction, Time Management, Event Planning, Call Centers, Customer Retention, Coaching, Software Documentation, Employee Training, Retail, CRM, Team Building, Leadership, Public Speaking, Microsoft Office, Cross-functional Team..., Dynamic team..., Databases, Customer Experience, Microsoft Suites, Merchandising, Store Management, Cold Calling, Direct Sales, Insurance, Property & Casualty..., Life Insurance, Umbrella Insurance
Education
Peace College
Bachelor of Arts (BA), Cultural Anthropology
AAA June 2014 - Present
The Walt Disney Company January 2013 - June 2014
Skills
Hotels, Hospitality Industry, Hospitality, Front Office, Hospitality Management, Customer Service, Microsoft Word, Time Management
Education
Washington State University 2010 — 2012
Bachelor of Arts (B.A.), Hospitality Administration/Management
Olympic College 2008 — 2010
Associate of Arts (A.A.)
Integrity Team in LinkingKC February 2015 - Present
AAA January 2014 - Present
Champions Run Country Club May 2013 - January 2014
Northwest Missouri State University January 2012 - May 2013
Elkhorn Public Schools May 2009 - August 2012
Skills
Leadership, Customer Service, Public Speaking, Social Networking, Event Planning, Facebook, Property & Casualty..., Outlook, Teaching, Team Leadership, Team Building, PowerPoint, Microsoft Excel, Microsoft Word
Education
Northwest Missouri State University 2009 — 2013
Bachelor of Education (BEd), Health and Physical Education, K-12
Elkhorn High School 2006 — 2009
Liberty Mutual Insurance May 2014 - Present
Xenos Hospitality Network XenosGeorgia.com 2013 - Present
Modern Woodmen of America 2013 - 2014
AAA 2011 - 2013
GEICO 2009 - 2011
JR Garrett Company 2004 - 2008
Crown American Hotels 2003 - 2004
Source Marketing Services 2002 - 2003
Unified Testing Services, Inc 2000 - 2002
Woodall Roofing Company, Inc. 2000 - 2000
Skills
Insurance, Defensive Driving..., Term Life Insurance, Life Insurance, Fixed Annuities, Marketing, Health Insurance, Employee Benefits, Underwriting, Disability Insurance, Customer Service, Microsoft Excel, Training, Property & Casualty..., Microsoft Word, Team Building, Leadership, Sales, Customer Retention, Cold Calling, Account Management
Education
University of Georgia - Terry College of Business 1998 — 1999
BA, Marketing
New Mexico State University
AS, General Studies
National Traffic Safety Foundation 2012 — 2012
Certified Defensive Driving Instructor
Allstate March 2013 - Present
944 Magazine/Q-Vegas Magazine/Las Vegas Seven Magazine September 2007 - Present
AAA December 2010 - March 2013
Intuit June 2007 - December 2010
ADT January 2003 - December 2007
Skills
Blogging, Facebook, Microsoft Office, Press Releases, Social Media, Social Media Marketing, Public Relations, Creative Writing, Editing
Education
University of Nevada-Las Vegas 2005 — 2010
Journalism/Media Studies, Communication, Journalism, and Related Programs
Northern Arizona University 1999 — 2001
None, Vocal performance
Movement Mortgage, LLC April 2014 - Present
Wells Fargo Home Mortgage September 2002 - April 2013
New Penn Financial, LLC 2013 - 2013
Wells Fargo Auto Finance 2010 - 2010
AAA July 2008 - July 2009
Skills
Residential Mortgages, Mortgage Banking, Credit Analysis, Refinance, FHA, Consumer Lending, Banking, Credit Risk, VA loans, Underwriting, FHA financing, Loan Origination, Manufactured Housing, USDA Rural Housing, Home Equity Loans, Loan Closings, Customer Service, Close Attention to..., Mortgage Lending, Loans, Credit, VA Loans
Education
National American University-Bloomington
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Farmers Insurance July 2015 - Present
BBG Herford September 2014 - March 2015
AAA May 2014 - August 2014
Oklahoma Christian Cage Camp June 2010 - August 2011
Minnis Lakeview Center June 2009 - August 2010
Skills
Facebook, Social Media, Program Development, PowerPoint, Coaching, Basketball, Budgets, Microsoft Excel, Microsoft Office, Matlab, Public Speaking, Microsoft Word, Volunteer Management
Education
Oklahoma Christian University 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Oklahoma Christian University 2011 — 2014
Family Studies
Oklahoma Christian University
Bachelors of Family Studies
Undeland Associates October 2014 - Present
Stratacomm LLC May 1996 - October 2014
AAA March 1993 - May 1996
AAA Potomac 1993 - 1996
White House Office of Media Affairs November 1991 - January 1993
Skills
Media Relations, Public Relations, Reputation Management, Community Relations, Public Involvement, Social Marketing, Community Development, Program Management, Crisis Communications, Public Affairs, General Public, Corporate Communications, Public Policy, Spokesperson, Government, Speech Writing, Strategic Communications, Message Development, Press Releases, Strategic Planning, Public Speaking, Policy, Event Planning
Education
Ohio Wesleyan University 1981 — 1985
Bachelor of Arts (B.A.), Politics and Government
Bullis School 1979 — 1981
AAA National May 2014 - Present
AAA District ManagerChryslerMay 1986 - 1990
Skills
Leadership, New Business Development, Team Building, Program Management, Sales, Customer Satisfaction, Account Management, Insurance, Sales Management, Strategic Planning, Strategy, Customer Service, Coaching, Management, Call Centers, Public Speaking, Competitive Analysis, Negotiation
Education
Regis University 1984 — 1988
BS/BA, Business/Communications
Takata September 2014 - Present
GM Financial October 2013 - August 2014
Affinia Group October 2006 - October 2013
Metaldyne October 2004 - October 2006
Lear Corporation September 2002 - November 2004
Walsh College August 2001 - August 2003
Lear Corporation May 2001 - November 2002
Federal-Mogul April 1997 - November 2002
Comerica June 1994 - April 1997
AAA September 1993 - June 1994
Skills
Teammate, ACL, Project Implementation, Internal Controls, Internal Audit, IT Audit, Risk Assessment, Compliance, Risk Management, Auditing, Sarbanes-Oxley Act, Fraud, Certified Fraud Examiner, Cost Reduction/Avoidance, Information Security..., Information Security..., Business Process..., Enterprise Risk..., Financial Risk, Financial Audits, IT Operations, Operational Risk..., Project Management, Change Management, Process Improvement, US GAAP, Financial Accounting, Financial Analysis, Accounting, Access Lists, Fraud Detection, Sarbanes-Oxley, Information Technology, SAP, Analysis, Cost Accounting, Due Diligence, COSO, Corporate Governance, External Audit, SEC filings, Information Security, Hyperion Enterprise
Education
Oakland University 1982 — 1985
MBA, Management Information Systems
Oakland University 1978 — 1981
BS Management, Accounting and Computer Science
AAA Arizona January 2010 - Present
AAA 2010 - 2015
Marriott International January 2008 - July 2009
The Phoenician Resort 2007 - 2008
Hotel Valley Ho (internship) May 2006 - May 2007
2003-2006 Platinum (Ed Moses) January 2004 - April 2006
Executive Suites Extended Stay January 2003 - January 2004
Epic Resorts January 1999 - January 2002
Double Tree PVR January 1998 - January 1999
Skills
Customer Experience, Marketing Communications, Travel Management, Travel Planning, Tourism, Hospitality Management, Hotel Management, Front Office, Hotels, Public Relations, Corporate Events, Event Planning, Management, Event Management, Sales, Marketing, Marketing Strategy, Meeting Planning, Customer Service, Banquets, Team Building, Micros, Inventory Management, Food & Beverage, Restaurants, Convention Services, Revenue Analysis, Hotel Booking, Rooms Division, Yield Management, Concierge Services, Leisure, Customer Satisfaction, Pre-opening, Property Management..., Guest Service Management, Destination Marketing
Education
Northern Arizona University 2015 — 2016
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Scottsdale Community College 2005 — 2008
Associates, Hospitality Tourism, Certificated Hospitality Management
Scottsdale Community College 2005 — 2007
Associates, Restaurant Management
eBay Inc September 2013 - Present
Therriault Design 2006 - Present
PayPal June 2012 - November 2012
Accenture February 2012 - June 2012
BlackArrow June 2011 - January 2012
AAA April 2010 - June 2011
Douglas Oliver Design Office March 2005 - May 2006
Pensé Design 2002 - 2004
Landor Associates 2001 - 2002
XLR8R January 1997 - June 1998
Skills
OmniGraffle, Visio, Photoshop, Interaction Design, User Experience, Visual Design, InDesign, Illustrator, Identity, User Interface Design, User Research, Branding & Identity, Logo Design, Visual Communication, User Experience Design, Graphic Design, Creative Direction, Usability, User Interface
Education
Portfolio Center 1999 — 2001
Graduate Studies
University of California, San Diego 1991 — 1996
Bachelor of Arts (BA)
San Ramon Valley Highschool
European Wax Center June 2015 - Present
UPS May 2015 - Present
Compact management group 2014 - May 2015
AAA March 2007 - September 2014
Brigantine March 2004 - January 2007
Skills
Customer Service, Direct Sales, Training, Management, Microsoft Word, Microsoft Office, Microsoft Excel, Marketing, Insurance
Education
Foothills high school 2000 — 2004
Palomar College
Amherst Montessori School January 2014 - June 2015
AAA September 2012 - November 2013
Home School Teacher January 1990 - August 2010
McGrath Travel Services January 1986 - January 1990
Le Meridien Hotels & Resorts January 1983 - January 1986
Skills
Communication, Creative Problem Solving, Customer Service, Customer Satisfaction..., Event Planning, Fundraising, Hotel Industry, Human Relations, Leisure Travel, Map Reading, Massachusetts Tests for..., Microsoft Office 2010, Nonprofits, Office Administration, Organization, Public Speaking, Sales, Teaching - Early..., Telephone Skills, Work Survival, Teaching, Microsoft Office, Early Childhood...
Education
Northeastern University
Bachelor of Science (BS), Business Administration, Honors
Northeastern University
Associate's degree, Marketing, Honors
Hotel and Travel School of America - Boston 1982 — 1983
Hotel and Travel Industry Certification
AAA 2013 - Present
Ford Motor Company (Contract) 2011 - May 2013
General Motors (Contract) 2010 - 2011
Learning Care Group 2008 - 2009
Chrysler Financial (Contract) 2007 - 2008
General Motors 2006 - 2007
Visteon (Contract) 2003 - 2005
ACSYS Technologies 2001 - 2003
Hiram Walker & Sons Inc. A Division of Allied Domecq 1996 - 1999
Skills
Forecasting, Financial Analysis, Budgets, Program Management, Management, Project Management, Analysis, Managerial Finance, Variance Analysis, Finance, Accounts Payable, Auditing, Hyperion Enterprise, Data Analysis, Microsoft Excel, Pricing, Purchasing, Cross-functional Team..., Financial Reporting, Process Improvement, Leadership, Training, Budgeting, Strategic Planning, Sales
Education
Walsh College 1992 — 1995
MSF, Finance, Economics
Oakland University
MS, Business
AAA June 2015 - Present
UST Global September 2014 - June 2015
UST Global May 2014 - September 2014
LenderLive Network November 2013 - May 2014
LenderLive Network October 2012 - September 2013
JPMorgan Chase October 2011 - October 2012
Citi August 2010 - October 2011
Citi January 2009 - August 2010
Team Mental Health Services August 2008 - January 2009
Credit Acceptance June 2007 - June 2008
Skills
Testing, Test Planning, Test Cases, SDLC, STLC, Software Documentation, Black Box Testing, Analysis, Data Analysis, Access, Manual Testing, Functional Testing, Software Quality..., Test Management, Quality Control, Training, Customer Service, Microsoft Excel, Databases, Microsoft Office, Business Intelligence, Professional..., Quality Assurance, Information Technology, Office Administration, Database Administration, Instructor-led Training, Employee Training, Outstanding..., File Management, Organization, Quality Auditing, Oracle, Loans, Mortgage Banking, Banking, Data Entry, Credit, Mortgage Lending, Accounts Payable, Accounts Receivable, Lotus Notes
Education
Walsh College of Accountancy and Business Administration 1999 — 2001
Bachelor of Business Administration (BBA), CIS
Oakland Community College 1997 — 1999
Associate of Business Administration, CIS
NetSpend January 2013 - Present
Gonzales Marketing 2011 - January 2013
AAA 2006 - June 2011
AAA (Contractor) 2006 - 2006
SPHERION FOR ELAN BIOPHARMACEUTICALS, INC 2004 - 2005
DHL 2000 - 2003
Skills
Direct Marketing, Email Marketing, Integrated Marketing, Marketing Communications, Lead Generation, SEO, SEM, Advertising, Marketing, Market Research, Strategy, Direct Mail, Business Development, Leadership, Marketing Management, Marketing Strategy, Online Marketing
Education
Notre Dame de Namur University
BACHELOR OF ARTS, COMMUNICATION AND HISTORY
Fox Networks Group January 2008 - Present
Fox Film Entertainment February 2010 - September 2011
Sony Pictures Entertainment 1997 - 2008
AAA 1995 - 1997
Walt Disney Imagineering 1990 - 1994
NBC 1981 - 1984
Skills
Incentive Programs, Entertainment, HRIS, Deferred Compensation, Training, Human Resources, Employee Relations, Talent Management, Change Management, Strategy, Succession Planning, Onboarding
Education
New York University 1981 — 1983
Certificate in HR Management
New School University 1979 — 1981
Bachelor of Arts, Liberal Arts/Anthropology
Alexander Hamilton High School
Attends Healthcare Products Inc. November 2013 - Present
Ariva Distribution Inc. July 2010 - October 2013
Employee Management Services/CBS Personnel(Staffmark) July 2007 - July 2010
Employee Management Services/CBS Personnel(Staffmark) November 2006 - July 2007
CBS Personnel(Staffmark) September 2005 - November 2006
Sonoco CorrFlex Display & Packaging February 2004 - September 2005
Sonoco CorrFlex Display & Packaging February 2001 - February 2004
Sonoco CorrFlex Display & Packaging October 2000 - February 2001
AAA 1997 - 2000
Skills
Employee Relations, HRIS, Benefits Administration, Human Resources, Employee Benefits, Recruiting, FMLA, Deferred Compensation, New Hire Orientations, Employment Law, Training, Personnel Management, Hiring, Interviews, Payroll, Leadership, Onboarding, Conflict Resolution, Management, Labor Relations, Background Checks, Employee Engagement, Performance Management, Union Avoidance, College Recruiting, Temporary Staffing, Workforce Planning, Succession Planning, Employee Handbooks, Job Descriptions, Applicant Tracking..., Job Fairs, Talent Management, Talent Acquisition, Temporary Placement, EEO, Workers Compensation, HR Policies, Affirmative Action, FLSA, PeopleSoft, Career Development, Performance Appraisal, Internet Recruiting, Open Enrollment, Resume Writing, Benefits Negotiation, Screening, HR Consulting, Legal Compliance
Education
Northern Kentucky University 1999 — 2005
BS, Industrial & Labor Relations/Organizational Studies
Northern Kentucky University 1989 — 1993
AAS, Aviation Administration
CBORD July 2015 - Present
BlackBox Biometrics, Inc. June 2014 - April 2015
Xerox February 2010 - June 2014
AAA November 2009 - January 2010
LunchByte Systems, Inc. December 2008 - October 2009
Semrock, Inc. November 2007 - October 2008
Ciber March 2007 - November 2007
Paychex, Inc. June 2005 - March 2007
Rockbridge Technologies February 2003 - April 2005
Veeco Instruments March 2001 - August 2002
Skills
C#, SQL Server, ASP.NET, VB.NET, XML, LINQ, VSS, HTML, JavaScript, C, Visual Basic, SQL, .NET, ASP, CSS, AJAX, ADO.NET, T-SQL, TFS, Visual Studio, Databases, Microsoft SQL Server, Oracle, Perl, Object Oriented Design, Software Development, Testing, Agile Methodologies, Linux, Programming
Education
Rochester Institute of Technology 1995 — 1998
BS, Computer Science
Tompkins Cortland Community College 1993 — 1995
AS, Computer Science
Onondaga Community College 1985 — 1988
AS, Architecture
Dryden 1980 — 1985
HS Diploma
Cisco Systems January 2013 - December 2013
Tata Consultancy Services October 2011 - January 2013
Tata Consultancy Services September 2009 - October 2011
Prudential February 2009 - July 2009
AAA August 2004 - October 2008
Thelen Honda June 2001 - July 2004
Skills
Insurance, Process Improvement, SAP, Customer Service, Sales, Team Building, Microsoft Excel, Microsoft Office, Risk Management, Vendor Management, Sales Management, Microsoft Word, Business Analysis, PowerPoint, Automotive, Property & Casualty..., Sourcing, Account Management, Health Insurance, Outsourcing, IT Outsourcing, Purchasing, Leadership, Training, Management, Cross-functional Team..., Budgets, Program Management, Six Sigma, Continuous Improvement, Team Leadership, Project Management
Education
Northwood University 1994 — 1999
BBA, Management/International Business
University of Michigan 1993 — 1994
Kinesiology and Exercise Science
AAA Sales & Service SupervisorAAAMarch 2000 - April 2007
Education
Oakland University
Associates, General Studies
ARDX July 2015 - Present
Saint Patrick Catholic School January 2015 - June 2015
RehabCare, Inc. (contract company for Bon Secours Physical Rehabilitation) May 2002 - March 2003
AAA February 1998 - April 2000
Hampton Roads REALTORS® Association July 1997 - February 1998
Norfolk Convention & Visitors Bureau June 1987 - March 1997
Skills
Event Planning, Public Relations, Customer Service, PowerPoint, Microsoft Excel, Social Networking, Management, Event Management, Contract Negotiation, Sales, Volunteer Management, Photoshop, Editing, Program Development, Strategic Planning, Research, Outlook, Time Management, Public Speaking, Microsoft Office, Windows, Microsoft Word, Negotiation, Brochure Production, Promotions, English, Marketing Communications, Social Media Marketing, Client Retention..., Department Budgeting, Data Analysis, Team Leadership, Client Relations Skills, Employee Training, Teaching, Pagemaker, Budgets, Tourism Management, Newsletter Production, Hospitality
Education
University of Virginia Darden School of Business 2015 — 2016
Fundamentals of Project Planning and Management
Old Dominion University 2014 — 2014
Secondary Education and Teaching
Old Dominion University 1983 — 1987
Bachelors of Arts, Art History
Commonwealth College 1991 — 1991
Associate's degree, Tourism and Travel Services Management, 4.0
Norfolk Academy 1971 — 1983
High School
AAA March 2015 - Present
Oakland Community College April 2008 - Present
Wayne State University Physician Group October 2010 - May 2014
Hall Render November 2005 - October 2010
Prior Law Firms, Attorneys & Agencies September 1986 - October 2005
Skills
Healthcare, Business, Microsoft Excel, Governance, Italian, Litigation, Civil Litigation, Microsoft Office, Microsoft Word, SharePoint, Microsoft Exchange, Non-profits, Organization, PowerPoint, Problem Solving, Visio, Windows, Contract Management, Corporate Law, Corporate Governance, Compliance, Contract Law, Minutes, Leases, Board Relations, Board Governance, Drafting Policies, Intranet, Intranet Portals, HIPAA, EHR, Subpoenas, Project Management, Advisory Councils, Presentations, Presenter, Orientation Programs, Guest Lecturing, Paralegals, Communication, Corporate Communications, Communication Skills, Notary Public, Westlaw, Lexis, Sponsorship, Annual Meetings, Committees, Family Law, Legal Assistance
Education
Wayne State University 2009 — 2015
B.A., Communications Honors
Oakland Community College 2005 — 2008
A.A.S., Paralegal
Oakland Community College 2005 — 2008
A.G.S., General Studies
Oakland Community College 1987 — 2000
A.L.A., Liberal Arts
Università IUAV di Venezia 1993 — 1995
Italian Language Studies Certificate, Italian Language
River View November 2014 - Present
AAA July 2014 - Present
Bob Evans December 2009 - July 2014
Lowes 2008 - July 2009
Cherry Valley Lodge & CoCo Key Resort September 2006 - January 2008
Skills
Cashiering, Phone Etiquette, Time Management, Critical Thinking, Cpr Certified, Food Service, Data Entry, Cash Register, Restaurant Management, PowerPoint, Cash Handling Experience, POS, Food Preparation, People Skills, Restaurants, Retail Sales, Team-oriented, Friendly Personality, Learning Quickly, Customer Service, Multi-line Phone, Dependable Team Player, Fast-paced, Solid computer skills, Sanitation, Medical Terminology, Filing, Clerical Skills, Always Punctual, Highly detail oriented, Close Attention to..., Patience, Highly personable, Receptionist Duties, Always Willing to Learn, Money Management, Work Well Independently, Organized Multi-tasker, Pay Close Attention to..., Computer-savvy, Interpersonal..., Great communications..., Passion for Helping..., People-oriented, Highly responsible, Volunteering, Vital Signs, Schedules, Hardwork, Highly Ambitious
Education
Muskingum College 2010 — 2013
Bachelor of Science (B.S.), Business/Commerce, General
Muskingum College 2009 — 2012
Bachelor of Science (B.S.), Human Biology
Blue Lynx Media November 2010 - September 2013
AAA October 2009 - November 2010
Dell March 2006 - June 2008
Skills
Website Development, Web Design, Programming Languages, Project Management, Problem Solving, Training, Microsoft Office, Business Process..., Invoicing, Microsoft Excel, Account Management, Networking, Financial Analysis, Microsoft Word, Forecasting, Customer Service, Customer Satisfaction, Accounting, Analysis, Finance, Management, Budgets, Leadership, Sales, Policy, Call Centers, Time Management, Outlook, Process Improvement
Education
North Lake College 2014 — 2015
Associate's Degree, Computer Science, 4.0
University of Central Oklahoma
Management Information Systems, General
Margaret Seabrooke, CPA, CFP 1988 - Present
AAA 1984 - 1987
Echlin Corp. 1981 - 1984
Ernst & Young 1978 - 1981
Education
Quinnipiac University 1974 — 1978
BS, Accounting
AAA Mid-Atlantic January 2006 - Present
AAA 1979 - 2008
AAA Colorado July 1995 - August 2005
AAA Wyoming September 1992 - July 1995
AAA National January 1979 - September 1992
Skills
Event Management, Project Management, Customer Service, Leadership, Sales Management, Team Building, Direct Sales, Operations Management, Contract Negotiation, Strategic Planning, New Business Development, Management, Customer Satisfaction, Coaching, Retail, Business Planning, Team Leadership, Account Management, Sales, Training, Customer Retention, Marketing Strategy, Sales Operations, Marketing, Budgets, CRM, Inventory Management, Forecasting, Strategy, Sales Process, Recruiting, B2B, Customer Experience, Business Development, Social Media Marketing, Leadership Development, Email Marketing, Marketing Communications, Negotiation, P&L Management, Competitive Analysis
Education
Northern Virginia Community College
University of Maryland College Park
Business Administration and Information Technology
AAA April 2013 - Present
Carson’s May 2012 - Present
Michael’s Stores November 2011 - April 2013
Skills
Sales, Insurance, Leadership, Customer Service, Customer Satisfaction, Microsoft Office, Team Building, Data Entry, Training, Account Management, Retail, Time Management
Education
Oakland University 2012 — 2016
Chippewa Valley High School
Oakland University
Pre-Business
Manchester High School September 2014 - Present
Manchester High School February 2014 - Present
AAA April 2013 - February 2014
1st down sports August 2012 - February 2013
Norfolk State University January 2012 - May 2012
Norfolk State University August 2007 - May 2012
Skills
Sports Coaching, Sales, Intercollegiate..., Coaching, Sports, Exercise Physiology, Athletics, Sports Marketing, Event Planning, Strength Training, Event Management, Fitness, Golf, Sports Management, Hudl
Education
West Virginia University 2013 — 2015
Master of Science (M.S.), Athletic Coaching Education
Norfolk State University 2007 — 2012
Bachelor of Applied Science (BASc), Interdisciplinary studies
Worldwide Facilities, LLC August 2015 - Present
Olivet College August 2011 - Present
Meadowbrook Insurance Group, Inc. May 2014 - August 2014
AAA May 2013 - August 2013
Jimmy John's June 2011 - January 2013
Skills
Insurance, Computers, Accounting, Business, Business Planning, Communication, Team Leadership, Initiator
Education
Olivet College 2011 — 2015
Insurance and Risk Management
Kroger August 2011 - Present
dELiA*s June 2011 - August 2011
AAA June 2010 - August 2010
Skills
American Sign Language, Customer Service, InDesign, Cashiering, Facebook, Time Management, PowerPoint, Microsoft Word, Microsoft Office, Social Media, Phone Etiquette, Teamwork, Social Networking
Education
Otterbein College 2012 — 2016
Public Relations, Communication, Journalism
Keller Williams Capital District NY January 2014 - Present
Realty USA Greenbush NY October 2010 - January 2014
Heartland Home Properties, LLC March 2007 - October 2010
USPS March 2000 - March 2007
AAA 1995 - 1997
Skills
Real Estate, Residential, Investment Properties, Sellers, Property Management, Customer Service, Condos, Investors, Contract Negotiation, Selling, Residential Homes, Relocation Buyers, Foreclosures, Mortgage Lending, Property, Real Estate Transactions, First Time Home Buyers, Sales, Negotiation, REO, Short Sales, Purchasing, Townhomes, Buyers, Buyer Representation, Single Family Homes, New Home Sales, Referrals, Real Property, Relocation, Luxury, Listings, Home Staging, Seniors, Rentals
Education
Manfred Real Estate Learning Center 2006 — 2006
Real Estate License, Real Estate
Herkimer 1989 — 1991
AAS Degree, Travel & Tourism
Rensselaer 1984 — 1989
High School Dipolma
AAA October 2013 - Present
Crown Risk Management April 2012 - November 2012
Emerson Power Transmission August 2011 - October 2011
Magna Powertrain, Division of New Process Gear October 1993 - August 2011
New Process Gear October 1993 - July 2011
Skills
Safety Management..., EHS, Continuous Improvement, Manufacturing, Risk Assessment, First Aid, Labor Relations, Training, Accident Investigation, Industrial Safety, Hazard Recognition, Risk Management, Root Cause Analysis, Process Improvement, FMLA, New Hire Orientations, Employee Relations, Change Management, 5S, Human Resources
Education
State University of New York Empire State College 2013 — 2015
Bachelor of Business Administration (BBA), Human Resources Development
Onondaga Community College 2011 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Paylocity August 2014 - Present
AAA December 2004 - Present
Paylocity November 2012 - August 2014
CoreLogic SafeRent 2002 - 2012
Skills
Customer Satisfaction, Leadership, Training, Data Entry, Customer Service, Team Leadership, Microsoft Office, Microsoft Excel, Client Rapport, Data Analysis, Employee Benefits, Account Management, Professional..., Product Marketing, Human Resources, Benefits Administration, Building Customer..., Problem Solving, Smiling, Access, Software Documentation, Payroll, Bright, Dedicated Professional, Communication, Inter-departmental..., Account Creation, Presentations, Sales, Time Management, Troubleshooting, Customer Retention, Management, Team Building, Employee Relations, Mentoring, SAS, Coaching
Education
Pamantasan ng Santo Tomas / University of Santo Tomas
AAA 2006 - Present
Skills
General Insurance, Homeowners, Insurance, Property & Casualty..., Term Life Insurance, Umbrella Insurance, Casualty Insurance, Liability
Education
National University of Singapore
mba
Pilytix November 2013 - January 2015
LexisNexis August 2007 - November 2013
Corporate Executive Board January 2004 - August 2007
American Home Mortgage January 2002 - February 2003
Irwin Union Bank March 2000 - October 2001
PNC June 1998 - March 2000
JPMorgan Chase & Co. 1997 - 1998
AAA 1994 - 1997
Skills
Strategic Planning, Mergers, New Business Development, Sales Management, Contract Negotiation, Business Strategy, Process Improvement, Strategy, Mergers & Acquisitions, Sales, Product Marketing, Negotiation, General Management, Customer Relations, Financial Analysis, Corporate Finance, Product Development, Marketing Strategy, Account Management, Change Management, Management Consulting, Strategy Development, Product Management, Public Speaking, Business Analysis, Due Diligence, Problem Solving
Education
The University of Chicago Booth School of Business 1996 — 1998
MBA, Finance and Strategic Planning
The Ohio State University Moritz College of Law 1992 — 1995
JD, Law
Pomona College 1988 — 1992
BA, Art HIstory
G.W. Hewlett High School 1985 — 1988
Bill4Time December 2014 - August 2015
Opera Mediaworks - AdColony March 2014 - November 2014
AAA February 2013 - March 2014
Northern Arizona University January 2012 - March 2013
My Computer Works June 2007 - December 2011
The Home Depot January 2007 - June 2007
Reliable P.C. September 2006 - January 2007
Skills
Web Development, Front-end Development, Back-end Development, Development Tools, Developer Tools, Process Automation, Computer Science, Algorithms, Data Structures, Object Oriented Design, Functional Design, Design Patterns, Programming, Software Development, Documentation, Testing, Continuous Integration, Computer Security, Windows Batch, Powershell, Bash, Shell Scripting, Git, Subversion, HTML, CSS, LESS, SASS, JavaScript, JavaScript Libraries, XML, JSON, REST, SOAP, PHP, SQL, MongoDB, Game Development, Unity3D, XNA, Java, Android, iOS, Node.js, C#, Python, Haskell, Windows, Linux, OS X
Education
Northern Arizona University 2008 — 2011
B.A., Computer Science
Estrella Mountain Community College 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
Crist, Fritschi & Paterson May 2013 - Present
Risk Strategies Company 2012 - 2013
AAA 2009 - 2010
AAA 2008 - 2009
AAA 2006 - 2008
Skills
Account Management, Sales, Sales Management, Insurance, New Business Development, Customer Service, Direct Sales, Property & Casualty..., B2B, Sales Process, Marketing, Business Development
Education
Notre Dame de Namur University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
AAA September 2015 - Present
Yelp January 2015 - September 2015
AAA September 2011 - December 2014
Riviera Care Center May 2010 - August 2012
Victoria's Secret February 2007 - May 2010
Purdue University August 2008 - May 2009
Skills
Property & Casualty..., Health Insurance, Life Insurance, General Insurance, Team Building, Umbrella Insurance, Process Improvement, Salesforce.com, Marketing, Time Management, Microsoft Word, PowerPoint, Public Speaking, Microsoft Office, Social Media, Customer Service, Event Planning, Leadership, Microsoft Excel, Sales, Social Networking
Education
Purdue University 2004 — 2009
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
AAA April 2012 - Present
Bank of America April 2012 - April 2012
Bank of America April 2012 - April 2012
Quest Discovery Service August 2011 - October 2011
Denny;s Restaurant October 2010 - October 2011
Denny's Restaurant October 2010 - October 2011
CSAA April 1999 - March 2009
Skills
Front/Back office..., File Clerk, DMV Specialist, Customer Service, Mulit-phone PBX, Data Entry, Creative Problem Solving, Client Retention, 10 Key
Education
Ohlone College 1991 — 1992
n/a, General
M&R Records and Productions February 2015 - Present
Greenberg Traurig Maher LLP January 2013 - Present
Shugga White Productions October 2014 - Present
Consider This - Music Ministry August 2007 - October 2014
Perceptis October 2011 - January 2013
PerceptIS October 2007 - October 2011
Countrywide October 2005 - October 2007
Alltel Wireless June 2003 - October 2005
Nextel November 2000 - July 2002
AAA April 1993 - June 2000
Skills
Troubleshooting, Quality Assurance, Customer Relations, Telecommunications, Analysis, Community Outreach, Supervisory Experience, Customer Service, Software Documentation, Strategic Planning, Active Directory, Call Centers, Management, Training
Education
Estrella Mountain Community College 2008 — 2010
undecided, Technical / Customer Support Services
Owens Community College 1988 — 1988
AAA July 2015 - Present
Firestone complete auto care November 2013 - Present
Los Angeles Unified School District September 1991 - June 2011
Skills
Literacy, Classroom Management, Differentiated..., K-12, Educational Leadership, Lesson Planning, Public Speaking, Classroom, Teacher Training, Teaching, Curriculum Design, Curriculum Development, Elementary Education, Staff Development, Adolescents, Child Development, PowerPoint, Behavior Management, Leadership Development, Psychology, Language Arts, Workshop Facilitation, Team Building, Tutoring, Educational Technology, Customer Service
Education
National University 1992 — 1994
Master of Education (M.Ed.), Educational Administration and Supervision
Kelly Scientific Resources April 2015 - Present
Redbock September 2014 - April 2015
AAA June 2012 - October 2013
Ashford University/Online Division November 2010 - April 2012
Snap Fitness February 2009 - October 2010
Body of Change March 2006 - February 2009
L.A. Fitness December 2004 - January 2006
Skills
Admissions, Call Centers, Budgets, Customer Service, Customer Satisfaction, Event Planning, Insurance, Interviews, Leadership, Management, Marketing, Microsoft Excel, Outlook, Program Management, Public Speaking, Recruiting, Sales, Time Management, Training
Education
Philadelphia University 2003 — 2007
Bachelor of Science
Choice Hotels International November 2013 - Present
AAA Club Partners/AAA Insurance Exchange (CSAA) June 2007 - November 2013
AAA February 2007 - June 2007
The Shed Incorporated March 2000 - January 2007
Skills
Quality Assurance, Coaching, Customer Service, Customer Service..., Call Centers, Leadership, Team Management, SharePoint, Time Management, Vendor Management, Sales, Interviews, Employee Training, Business Analysis, Teamwork, Business Planning, Testing, CRM, Software Documentation, Validation
Education
Owens Community College 1998 — 1999
Marketing and Sales
Roy C. Start High School – College Prep and Fashion Marketing 1994 — 1998
NYC & Company May 2012 - Present
AAA April 2010 - May 2012
PopMatters.com January 2009 - February 2012
Razor and Tie Records 2009 - 2010
AOL Time Warner September 2007 - October 2008
Wenner Media - Rolling Stone 2006 - 2007
Skills
Proofreading, Editing, Press Releases, Newsletters, Web Content, SEO, SEO copywriting, HTML, XML, CMS, Writing, Google Analytics, Web Editing, Blogging, Social Media, ExpressionEngine, Editorial, Magazines, Social Media Marketing, Personal Style
Education
New York University 2004 — 2008
Bachelor of Arts, Journalism and Political Science
Verisk Health February 2014 - Present
Millennium Communications 2013 - February 2014
Pace Chronicle 2012 - May 2013
AAA June 2010 - February 2013
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Social Media, Facebook, Outlook, Leadership, Time Management, Social Networking, Customer Satisfaction, Event Planning, Social Media Marketing, Teamwork, Public Speaking, Creative Writing, Blogging, Digital Media, Editing, Journalism, Healthcare Information..., Healthcare, Healthcare Management
Education
Pace University-Pleasantville/Briarcliff Campus 2009 — 2013
Bachelor's degree, Communication and Media Studies
BNY Mellon June 2014 - Present
AAA July 2011 - January 2014
Skills
Databases, Web Development, MySQL, HTML 5, jQuery, Dreamweaver, Java, CSS, XML, Web Design, HTML, CSS3, JavaScript, WordPress, Windows, Oracle, Eclipse, Microsoft Office, SQL, PL/SQL
Education
Syracuse University 2010 — 2013
Bachelor of Science (B.S.), Information Management and Technology
Onondaga Community College 2009 — 2010
Humanities
Ogden CAP Properties, LLC December 2013 - Present
Nature Publishing Group September 2013 - December 2013
The Cools March 2013 - September 2013
AAA September 2012 - March 2013
Enterprise Rent-A-Car August 2011 - September 2012
Skills
Licensed Property &..., Customer Satisfaction, Sales, Customer Service, Customer Retention, Marketing, Microsoft Office, Accounts Payable, Accounts Receivable, Employee Training, Management, Time Management, Recruiting, Finance, Accounting, Interviews, Budgets, Leadership, Human Resources, Payroll, Data Entry, Onboarding, Hiring
Education
Regent University 2015 — 2016
M.A. in Law, HR Management Concentration
New Mexico State University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
Cibola High School 2004 — 2007
High School Diploma, General Studies
Retired and enjoying life October 2014 - Present
AAA January 1976 - October 2014
Carowinds 1974 - 1976
Lancaster Recreation Dept. 1972 - 1974
Skills
Tourism Webinars, Tourism Speaker, Tourism Trade Shows, Publishing, Tourism, Trade Shows, Online Marketing, Social Networking, Press Releases, Digital Marketing, Public Speaking, Contract Negotiation, Copywriting, Newsletters
Education
North Carolina State University 1968 — 1972
B.S., Recreation & Park Adminstration
South Mecklenburg High School, Charlotte, NC 1965 — 1968
DLS Domestic Affairs May 2011 - Present
AAA 2009 - 2009
Skills
Project Management, Change Management, Project Planning, Program Management, Strategic Planning, MS Project
Education
Nebraska Wesleyan University
Bachelor of Business Administration (BBA), Organizational Leadership
Sinclair Community College
Associate's degree, Business Administration and Management, General
Bank of the West March 2013 - Present
Bank of America April 2010 - March 2013
AAA September 2007 - April 2010
Wells Fargo December 2004 - August 2007
Wells Fargo July 2002 - December 2004
Sephora.com September 1999 - June 2000
Skills
Interaction Design, User Experience, Information Architecture, User-centered Design, Wireframes, Usability, User Research, Information Design, Usability Testing, User Interface Design, Mobile Design, InDesign, Content Strategy, Mobile Devices, Content Management
Education
University of Colorado Boulder 1992 — 1996
BA, Spanish Literature
Pontificia Universidad Católica de Chile 1995 — 1995
Spanish literature and language
Universidad de Alicante 1992 — 1993
Spanish literature and language
Bungalo Bar April 2015 - Present
Blitz Sports Bar October 2012 - June 2015
AAA June 2008 - August 2010
Skills
Customer Service, Food, Food Service, Hospitality, Microsoft Office, Microsoft Word, PowerPoint, Restaurant Management, Restaurants, Time Management, Microsoft Excel
Education
Portland State University 2013 — 2015
Bachelor’s Degree, International Business, Management, Marketing, GPA 3.2
Portland Community College 2009 — 2012
Associate’s Degree, Business Transfer
Ram Jack May 2015 - Present
Sears Home Improvement Products March 2014 - Present
CLEARLINK February 2012 - January 2014
AAA March 2011 - February 2012
Aflac April 2009 - June 2011
ADT Security June 2010 - August 2010
Pella Windows May 2005 - February 2009
Best Buy July 2004 - April 2005
Best Buy July 2004 - April 2005
The Home Depot February 1992 - July 2004
Skills
Customer Service, Management, Sales, Team Building, Sales Management, Sales Process, Account Management, Training, Cold Calling, Sales Operations
Education
Salt Lake Community College 2012 — 2015
General Studies
Salt Lake Community College 1996 — 1997
General Studies
Palomar College 1991 — 1992
Communications
Palomar Community College- Communications
Palomar Community College- Communications
Salt Lake Community College
General Studies
AAA January 2013 - Present
AAA March 2007 - January 2013
AAA March 2004 - March 2007
AAA November 2001 - March 2004
CoreLink Staffing November 1998 - October 2001
Enterprise Rent-A-Car September 1997 - November 1998
Skills
Recruiting, Team Building, Cold Calling, Event Planning, Account Management, Process Improvement, Conflict Resolution, Marketing, Management, Leadership Development, Outlook, Talent Management, Budgets, Customer Service, Contract Negotiation, Strategy, Strategic Planning, Training, Performance Management, Social Networking, Executive Management, Customer Retention, New Business Development, Hiring, Event Management, CRM, Insurance, Cross-functional Team..., Vendor Management, Team Leadership, Mergers & Acquisitions, Sales Management, Operations Management, Employee Training, Coaching, Program Management, Staff Development, Business Planning, Leadership, Marketing Strategy, Marketing Communications, Business Development, Sales, Social Media Marketing, B2B, Advertising, Email Marketing, Online Marketing, Direct Marketing
Education
Oregon State University 1993 — 1997
B.S., Human Development
Torrey Pines 1989 — 1993
High School Diploma
DSLD Homes October 2014 - Present
AAA May 2001 - September 2012
Skills
Computer Proficiency, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook, Microsoft Access, Typing 70+ wpm, Event Planning, Outlook
Education
Oakland Community College 2005 — 2008
Associate's Degree, Business Information Systems
Mumford High School
Basic
Mansfield Trucking November 2013 - November 2014
jcpenney July 2012 - October 2013
Egencia Via Teleproformance April 2011 - February 2012
Nellson Nutraceuticals LLC August 2008 - April 2011
AAA November 2005 - April 2007
Skills
Customer Service, Human Resources, Payroll, Time Management, Inventory Management, Data Entry, Microsoft Excel, PeopleSoft, Microsoft Word, Employee Training, Microsoft Office, People-oriented, Customer Satisfaction, People Skills, Hiring Practices, Training, Management, Leadership, Research, Recruiting, Outlook, English, Sabre, Time Clocks, Airline Ticketing, Airline Reservations, Hotel Booking, Apollo GDS, Payment Card Processing, Team Building, Process Improvement, Employee Relations, Hiring, Strategic Planning, Inventory Control, Sales, Retail, Team Leadership, Operations Management, Performance Management, Interviews, Strategic HR, Performance Motivation, PowerPoint, Leadership Development, Public Speaking, Customer Experience
Education
Penn State University 2015 — 2017
Master of Professional Studies in Human Resources and Employment Relations, Human Resources and Employment Relations
University of Phoenix 2011 — 2015
Bachelor of Business Science (BBS), Human Resources Management and Services
Western Wyoming Community College 2004 — 2005
Biology, General, 3.75
AAA National February 2015 - Present
AAA January 2003 - Present
AAA January 2000 - December 2002
Skills
XML, PL/SQL, Agile Methodologies, Software Project..., Servers, Business Analysis, Vendor Management, Unix, SDLC, Oracle, Java, Microsoft SQL Server, SharePoint, SOA, Enterprise Architecture, Scrum, SQL, Process Improvement, Management, Leadership, Customer Service, Strategic Planning
Education
Palm Beach Atlantic University 1994 — 1998
Bachelor of Science (B.S.), Social Psychology, Cum Laude
Cintas April 2011 - Present
AAA November 2010 - April 2011
Metals USA August 2009 - November 2010
Skills
Customer Service, Management, Sales, Microsoft Office, Team Building, Leadership, Account Management, Microsoft Excel, Bartending, AS400 Administration, Retail Sales, Organizational..., Cold Calling, Contract Negotiation, Facilities Management, Sales Process, Teamwork, Telephone Skills
Education
Rhode Island College 2005 — 2009
Bachelor's Degree, Criminal Justice/Sociology
MultiPlan March 2008 - Present
AAA April 2006 - October 2008
World Financial Group April 2005 - September 2005
Education
University of Texas at Arlington 2007 — 2008
Bachelor of Business Administration (BBA), Marketing
North Lake College 2005 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
AAA February 2014 - Present
Farmers Insurance Group of Companies August 1985 - February 2014
Skills
Property & Casualty..., Commercial Insurance
Education
Oregon State University
AAA May 2014 - Present
University of Rhode Island August 2011 - May 2014
Citizens Bank June 2010 - September 2010
Skills
Social Networking, Facebook, Editing, Public Speaking, PowerPoint, Social Media, Microsoft Word, Event Planning, Microsoft Office, Customer Service, Microsoft Excel, Photoshop, English, Outlook, Windows, HTML, Budgets, Strategic Planning, Organization Skills
Education
University of Rhode Island - College of Arts and Sciences 2010 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies
Rhode Island College 2009 — 2010
Medica September 2015 - Present
Pearl Insurance January 2014 - July 2015
AAA February 2009 - December 2013
LIBERTY MUTUAL INSURANCE GROUP February 2006 - September 2008
BANKING November 2004 - October 2006
FORD MOTOR CREDIT COMPANY March 1999 - November 2003
Skills
Leadership, Sales, Sales Operations, Marketing, Selling, Analysis, Negotiation, Insurance, Strategic Planning, Customer Service, Time Management, Coaching, Six Sigma, Outlook, Microsoft Excel, Property & Casualty..., PowerPoint, Public Speaking, Automobile, Commercial Insurance, Life Insurance, Team Building, Management, Underwriting
Education
Regis University 2001 — 2003
MBA, Business Operations
St. Cloud State University - Herberger Business School 1995 — 1998
Bachlors, Marketing
Madison Strategic Partnerships 2012 - Present
Providence Equity Partners 2007 - 2012
AAA 2004 - 2007
Pursuit Corporation 1995 - 2004
Carolina Panthers and concurrently TW Services, Inc. 1987 - 1995
Skills
Strategic Partnerships, Sponsorship, Brand Management, New Business Development, Sports Marketing, Contract Negotiation, Licensing, Digital Strategy, Mobile Marketing, Marketing Research, Public Relations, Sales Management, Online Advertising, Thought Leadership, Operations Management, Professional Sports, Corporate Partnership..., Global Marketing, Social Media Measurement, Revenue Development, Mobile Technology, Cross-functional Team..., Quantitative Research, International Finance, Multimedia Marketing, International Sales, Venture Philanthropy, Full P&L Responsibility, Quantitative Analytics, Business Analytics, Experienced Speaker, Management Consulting, Strategic Consulting, Sponsorship Measurement, Consumer Products, Identifying New Revenue..., International Marketing, Broadcast Media Sales, Enterprise Solution..., Multimedia Marketing..., Consumer Marketing
Education
University of Southern California
The George Washington University
Northwestern University - Kellogg School of Management
Bank of the West July 2014 - Present
Traction March 2013 - April 2014
Bleu Marketing Solutions July 2012 - February 2013
AAA March 2009 - June 2012
Charles Schwab September 2007 - March 2009
Haggin Marketing (now SolutionSet) September 2003 - August 2007
Digitas March 2005 - August 2005
Razorfish July 2001 - July 2003
SF Interactive April 1999 - May 2001
Jupiter Research October 1996 - April 1999
Skills
Direct Marketing, Business Strategy, Integrated Marketing, Email Marketing, Digital Marketing, Online Advertising, Lead Generation, Marketing Strategy, Creative Direction, Marketing, Brand Development, Multi-channel Marketing, Strategy, User Experience, Direct Mail, Interactive Marketing, Advertising, Database Marketing, Product Management, B2B Marketing, E-commerce, New Business Development, Customer Insight, Content Strategy, Strategic Partnerships, Relationship Marketing, Market Planning, Media Planning, Analytics, Digital Strategy, Product Development, Mobile Marketing, Web Analytics, Digital Media, Online Marketing
Education
New York University 1986 — 1990
BA
BMO Harris Bank 2013 - Present
First Midwest Bank 2011 - 2013
Discover Financial Services 2004 - 2011
AAA 2002 - 2004
TravelClick, Inc. 1999 - 2002
MTI Vacations 1996 - 1999
Skills
Direct Marketing, Product Development, Marketing Strategy, Segmentation, Integrated Marketing, New Business Development, Advertising, Product Management, Marketing, Competitive Analysis, Strategic Planning, Business Development, Cross-functional Team..., Marketing Communications, Analytics, Product Marketing, Strategy, Marketing Management, Marketing Research, Market Analysis, Sales, Market Research, CRM, E-commerce, Strategic Partnerships, Digital Marketing, Database Marketing, Online Marketing, Email Marketing, Multi-channel Marketing, Customer Acquisition, Customer Retention, Financial Services, Relationship Management, Credit Cards, Lead Generation, Brand Management
Education
Penn State University 2005 — 2007
MBA
University of Iowa 1991 — 1995
BA, Sociology
QBE North America March 2013 - Present
Bank of America 2008 - 2013
AAA 2006 - 2008
Countrywide 2000 - 2006
Keane Inc 1997 - 2000
Skills
IT Strategy, Integration, Vendor Management, Agile Methodologies, Process Improvement, SAP, SAP BI, SAP Netweaver, Business Objects, Microsoft SQL Server, Business Requirements, SQL, Business Analysis, .NET, ITIL, Software Documentation, Access, Insurance, Project Management, SAP BW, SAP R/3, Microsoft Office, ABAP, IBM iSeries, iSeries development, AS400 system, CLLE, RPG, Visio, Technical Design, Functional Requirements, Dashboarding, Tableau, Use Case Diagrams
Education
Osmania University 1991 — 1997
Master of Computer Applications (M.C.A.), Computer Science
Vitreous February 2007 - Present
Freedom Communications Inc. 2009 - 2010
AAA 2003 - 2007
Keane 2001 - 2003
MCI Systemhouse 1997 - 2000
Ernst & Young LLP 1994 - 1997
McDonnell Douglas January 1984 - August 1992
Skills
Executive Management, Custom Software..., Program Management, Management Consulting, Application Development, Outsourcing, SDLC, ITIL, Process Improvement, Vendor Management, Strategic Planning, IT Strategy, IT Governance, SaaS, IT Management, Team Leadership, Vendor Relations, Software Development, ERP, SOX, Business Intelligence, Disaster Recovery, Integration, Agile, Cloud Computing, PMO, Project Portfolio..., Contract Negotiation, IT Operations, Enterprise Architecture, Governance, Leadership, PMP, Strategy, CRM
Education
Pepperdine University 1990 — 1992
Penn State University 1980 — 1984
BS, Mechanical Engineering
AAA National May 2012 - Present
AAA August 2002 - June 2012
Skills
Team Building, Strategic Planning, Customer Service, Call Centers, Business Analysis, Microsoft Excel, Microsoft Word, Management, Outlook, Leadership, Customer Satisfaction, Process Improvement, Microsoft Office, Operations Management, Troubleshooting, Performance Management
Education
Oakland University 2000 — 2002
AAA Ohio Auto Club August 1978 - Present
AAA August 1974 - 2009
Skills
Insurance, Strategic Planning, Event Management, Customer Service, Public Relations, Budgets, Marketing, Team Building, Travel Management, Marketing Strategy, Cruises, New Business Development, Sales Management, Event Planning, Public Speaking, Leisure Travel, Account Management, Sales, Tourism, Social Media Marketing, Customer Satisfaction, Hotels, Management, Email Marketing, Hospitality, Marketing Communications, Coaching, Destination Marketing, Leadership, Social Media, Trade Shows, Program Management, Advertising, Business Development, Online Advertising, Training, Sales Operations, Contract Negotiation, Negotiation
Education
Ohio University 2001 — 2005
Organizational Communication, General
AAA January 2007 - Present
Skills
Fixed Annuities, Sales, Insurance, Term Life Insurance, Life Insurance, Underwriting
Education
Oklahoma State University 1970 — 1974
The Auto Club Group May 2015 - Present
The Auto Club Group April 2011 - March 2015
The Auto Club Group February 2003 - April 2011
AAA 2003 - 2011
Home Bakery 1999 - 2003
Pine Lake Country Club 1995 - 1997
Skills
Pastry, Cakes, Cruises, Leisure Travel, Travel Management, Tourism, Vacation, Hotels, Chef, Hospitality, Business Travel, Wedding Cakes, Sales, Leisure, Customer Service
Education
Oakland Community College 1987 — 1990
Associates, Culinary Arts
Rochester High School 1983 — 1986
American Energy Partners, LP March 2014 - March 2015
Chesapeake Energy September 2011 - March 2014
Falcon Environmental Services, LLC September 2011 - 2014
AAA December 2009 - February 2012
Peloton Computer Enterprises, Inc. September 2007 - December 2008
CDX Gas August 2006 - September 2007
Lindsey Communications October 2005 - August 2006
Skills
Strategic Planning, Analysis, Training, Drilling, Business Process..., New Business Development, Business Strategy, Business Development, Sales, Energy, Business Analysis, Public Speaking, Management, Petroleum, Project Management
Education
Northeastern State University 1999 — 2001
BBA, Managment Info. Systems/Business Admin.
Carl Albert State College 1998 — 1999
AA, Business Administration
University of Oklahoma 1997 — 1998
N/A, History
Carl Albert State College 1994 — 1996
AS, Biological Science
AAA March 1987 - Present
Education
Phoenix College 1989 — 1991
AAA September 1998 - Present
AAA Hudson Valley July 1990 - September 1998
Skills
Cruises, Tourism, Travel Planning, Hospitality Management, Vacation, Hotels, Travel Management, Hospitality Industry, Event Planning, Resorts, Meeting Planning, Hospitality, Leisure Travel, Leisure, Customer Service, Strategic Planning, Inventory Management, Customer Satisfaction, Budgets, Training, Trade Shows, Operations Management
Education
Paul Smith's College 1988 — 1990
BS ARTS AND SCIENCES, TOURISM AND TRAVEL
Salmon River Central School
State Compensation Insurance Fund August 2015 - Present
AAA March 2014 - August 2015
Firemans Fund Insurance Company April 2009 - April 2011
Allianz Life December 2008 - March 2009
Swiss Re July 2007 - January 2008
Nationwide Insurance February 2006 - June 2007
Tata Consultancy Services July 2000 - January 2006
USAA 2000 - 2005
Skills
Requirement..., Project Management, Product Management, UML Tools, Requirements Analysis, Testing methodologies, Software Quality Control, Databases, SDLC, Business Process, SOA, Business Analysis, DB2, Software Documentation, Requirements Gathering, Software Project..., Business Requirements, Security, Testing, PMP
Education
National Institute of Technology Warangal 1997 — 2000
MCA, Computer Science and applications, Distinction
University of Madras 1993 — 1996
Bachelor of Science (B.Sc.), Mathematics, Distinction
AAA May 2001 - Present
Skills
Direct Marketing, Marketing, Advertising, Multi-channel Marketing, Email Marketing, E-commerce, Digital Marketing, Marketing Strategy, Online Advertising, Analytics, Marketing Communications, Social Media Marketing, Tourism, Lead Generation
Education
Providence College 1997 — 2001
BS, Marketing
AAA November 2003 - Present
Dreyer's Grand Ice Cream August 1996 - August 2003
Alpine Distribution 1992 - 1996
Education
Ohlone College
NYSDOT October 2006 - Present
Edit Education Center April 2000 - June 2008
NYSDOT November 1994 - October 2006
Toastmasters International 2003 - 2004
NYSDOT November 1986 - November 1994
AAA May 1986 - October 1986
Skills
Construction, Traffic Engineering, Program Management, Drainage, Public Speaking, Management, Team Building, Technical Writing, Highways, Microsoft Office, Road, Analysis, Surveying, Leadership, Quality Assurance, Civil Engineering, Leadership Development, Project Management, Engineering, Pavement Engineering, Microsoft Excel, Coaching, Strategic Planning, Nonprofits, Structural Analysis, Bentley Microstation, Microsoft Word, Customer Service, Highway Design, Stormwater Management, Editing, Foundation Design, Training, Team Leadership, Bridge, MS Project, PowerPoint, Research, Data Analysis
Education
Purdue University
Civil Engineering
AAA January 2010 - Present
USAA 1998 - 2006
Nationwide Insurance 1996 - 1998
Education
Prairie View A&M University 1987 — 1991
BA, Communications and Marketing
Cecil O. Shepard
Farmers Insurance March 2010 - Present
FARMERS INSURANCE April 2007 - March 2010
AAA 2006 - 2007
Farmers Insurance July 2002 - February 2006
Skills
Insurance, Property & Casualty..., Customer Service, Call Center, General Insurance, Civil Litigation, Insurance Coverage..., Insurance Claims, Personal Injury..., Call Centers, Litigation, Mediation, Arbitration, Liability, Casualty Insurance, Claim, Homeowners, Trials, Commercial Insurance, Health Insurance, Insurance Law, Workers Compensation, Legal Writing
Education
MTI College 2009 — 2010
Associate of Arts and Sciences (AAS), Paralegal Studies
University of Arizona 1996 — 2002
Bachelors, Psychology/Political Science
AAA January 2001 - Present
Arrowhead Bottled Water May 1986 - May 2000
Education
Northern Arizona University 1982 — 1984
none, General Education
AAA March 1996 - Present
Skills
Property & Casualty..., Insurance, Casualty, Team Building, Marketing Strategy
Education
Park University
Bachelor's degree, Management/Marketing
Wells Fargo March 2014 - Present
AAA June 2013 - February 2014
United States Postal Service January 2011 - May 2013
United States Postal Service January 2011 - May 2013
DOD Federal September 2009 - November 2010
Baker Hughes January 2008 - July 2009
Skills
Spirituality, Stock Market, Writing, Unix Shell Scripting, SQL, Team Leadership, Blogging, Database Administration, Databases, Documentation, Software Documentation
Education
New York Institute of Technology 2005 — 2007
MS, computer science
AAA June 1999 - Present
Skills
Life Insurance, Strategic Planning, Long-term Care, Banking, Term Life Insurance, Medicare, Insurance, Employee Benefits, Small Business, Commercial Insurance, Customer Service, Sales Management, Health Insurance, Sales, Umbrella Insurance, Property & Casualty..., Marketing, Licensed Property &..., Disability Insurance, Casualty, Underwriting, Fixed Annuities, Liability, Training, General Insurance, Financial Analysis, Whole Life, Public Speaking, Team Building, Accident, Universal Life, Mortgage Lending, Flood Insurance, Retirement Planning, Renters, Homeowners, Licensed Life & Health..., Long Term Care Insurance, RV, Licensed Life Insurance..., Marine Insurance, Workers Compensation, Insurance Brokerage, Legal Liability, Inland Marine, Employment Practices..., Commercial Lines, Professional Liability, Property Damage, Motorcycle
Education
Oakland University 1996 — 2001
Bachelor of Science, Finance
Notre Dame High School
AAA March 2015 - Present
AAA Southern New England June 2012 - March 2015
AAA Southern New England January 2005 - June 2012
Wayne J. Griffin Electric, Inc. August 2000 - January 2005
Skills
Human Resources, Employee Relations, Recruiting, Personnel Management, Onboarding, Performance Management, Customer Service, HRIS, Talent Acquisition, Team Building, Coaching, Call Centers, Training, Benefits Administration, Talent Management, Hiring, Applicant Tracking..., Microsoft Office, Vendor Management, Outlook
Education
Providence College 1995 — 1999
B.S., Health Policy Mgmt.
American Automobile Association of Northern California, Nevada & Utah 2013 - Present
AAA NCNU 2010 - Present
AAA Northern California, Nevada & Utah 2010 - Present
AAA January 2008 - Present
Skills
Marketing Strategy, Strategy Development, Product Development, Strategic Planning, Customer Relations, Marketing Communications, Competitive Analysis, Market Planning, Product Management, Team Management, Social Media, Marketing Management, Product Marketing, Cross-functional Team..., Team Building, Promotions, Business Strategy, Negotiation, Forecasting, Market Development, New Business Development, Budgeting, Sales Management, Contract Negotiations, Market Research, Business Management, Insurance, Fundraising, Public Speaking, Operations Management, Change Management, Property & Casualty..., Business Planning, Contract Negotiation, Customer Service, Sales Operations, Strategy, Management, Marketing
Education
Northwestern University 1978 — 1982
Bachelor's degree, Communication and Media Studies
Juice Plus September 2015 - Present
Touchstone Crystal April 2015 - Present
AAA April 2015 - Present
Aflac May 2013 - August 2014
Skills
Fluent in Spanish, Human Resources, Customer Service, Coaching, Recruiting, Management, Employee Relations, Business Development, Organizational..., Microsoft Excel, Team Building, Microsoft Word, Sales, Microsoft Office, Time Management, Training, Leadership, Employee Benefits, Insurance
Education
Ohio Dominican University 2004 — 2012
Bachelor of Science (B.S.), Business Administration
Insurance Licensing
AAA IT Sr. Network ProfessionalUSAA1997 - 2008
Skills
Disaster Recovery, SDLC, Vendor Management, German, Spanish, French
Education
Our Lady of the Lake University 1992 — 1996
MBA, Business - International Relations
Our Lady of the Lake University 1992 — 1996
MBA, Business - International Relations
Dignity Health 2015 - 2015
Dignity Health 2015 - 2015
Redflex Traffic Systems June 2012 - December 2014
AAA 2012 - 2012
McKesson February 2010 - December 2010
DHL Express 2001 - February 2010
DHL November 1992 - September 2009
DP DHL January 1992 - August 2009
Ready Systems January 1987 - January 1992
Exponent Failure Analysis Associates 1976 - 1985
Skills
Project Management, Servers, Budgets, Software Documentation, Project Planning, Cross-functional Team..., Integration, MS Project, ITIL, Vendor Management, IT Service Management, PMP, Microsoft Excel, Management, Training, SDLC, Team Building, Strategic Planning, Troubleshooting, Program Management, Business Process..., Visio, Process Improvement, Team Management, Requirements Analysis, Project Portfolio..., Requirements Gathering, Business Analysis, Business Intelligence, PMO, Business Process, Quality Assurance
Education
Penn State University
B.S., Speech Pathology
Penn State University, State
B.S, Speech Pathology
Travel 2 July 2009 - Present
AAA July 2009 - Present
Greater Seattle Area Schools July 2009 - Present
National Park Service March 2008 - July 2009
Education
Quincy University 2002 — 2006
B.A., History, Political Science
AAA December 2001 - Present
Education
Northern Arizona University
Bachelor of Applied Science (B.A.Sc.)
CSAA Insurance Group October 2013 - Present
AAA NCNU October 2009 - October 2013
AAA November 2006 - October 2009
Skills
Insurance, Property & Casualty..., Property Damage, Legal Liability, Casualty, Claim, Liability, General Insurance, Underwriting, Commercial Insurance, Claims Management, Casualty Insurance, Commercial Lines, Customer Service, Litigation, Litigation Management, Subrogation, Umbrella Insurance
Education
School name: 2007 — 2011
Master's degree, Business Administration and Management, General
University of Colorado Colorado Springs 2007 — 2011
MBA, Management
Purdue University 2001 — 2004
BA, Law And Society
AAA 2004 - Present
Education
Northwood University 1990 — 1996
Management, Marketing
Humana September 2011 - Present
Wachovia Dealer Services November 2007 - October 2009
AAA March 2006 - November 2007
Arnold Middle School August 2005 - December 2005
Cingular Communications May 2004 - September 2004
Foleys Department Store May 2003 - August 2003
Sears, Inventory May 2000 - August 2002
Education
Prairie View A&M University 2001 — 2005
Bachelor of Science, English w/minor in Business
Creditsafe USA August 2014 - December 2014
Wells Fargo September 2011 - June 2013
Wells Fargo Bank September 2011 - June 2013
Read Green Books October 2010 - July 2011
Read Green Books October 2010 - July 2011
Photography Done By Jim November 2008 - April 2010
Photography Done By Jim October 2008 - April 2010
RMS November 2007 - May 2009
AAA November 2003 - October 2007
Travel Impression May 1996 - April 2003
Skills
Customer Service, Call Centers, Management, Account Management, Microsoft Office, Customer Satisfaction, Microsoft Word, Time Management, Teamwork, Sales, Social Media, Customer Experience, Outlook, Business Analysis, Negotiation, Social Networking
Education
Northampton Community College 1993 — 1995
Associate's degree, Liberal Arts
Gap Inc. agentAAA2014 - 2014
AAA 2014 - 2014
AAA 2014 - 2014
AAA of Northwest Ohio 2014 - 2014
AAA of Northwest Ohio 2014 - 2014
AAA of Northwest Ohio 2014 - 2014
AAA of Northwest Ohio 2014 - 2014
AAA of Northwest Ohio 2014 - 2014
AAA of Northwest Ohio 2014 - 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking
Education
DeVilbiss
Owens Community College
Jackson County May 2015 - Present
AAA September 2013 - May 2015
City of Bonner Springs 2013 - 2013
DST July 2007 - October 2012
Sleep Inn October 2005 - May 2007
Skills
Project Management, Vendor Management, Microsoft Office, Leadership, Management
Education
Park University 2008 — 2012
Bachelor of Science (BS), Human Resources Management/Business Management
Basehor-Linwood High School 1988 — 1992
King Insurance Agency September 2012 - Present
Sentry Insurance August 2008 - September 2012
AAA 2000 - 2008
Bankers Life & Casualty 1998 - 2000
Skills
Insurance, Property & Casualty..., Fixed Annuities, Health Insurance, Commercial Insurance, General Insurance, Life Insurance, Term Life Insurance, Workers Compensation, Underwriting, Liability, Claim
Education
Northern Michigan University 1996 — 1998
M.S., Biology
University of Wisconsin-Stevens Point 1992 — 1996
B.S., Biology
AAA October 2011 - August 2012
The Automobile Club of Southern California October 2011 - August 2012
Whittier Christian High School May 2011 - August 2011
Whittier Christian High School January 2010 - May 2010
Beach Professional Center January 2004 - August 2006
Education
Pepperdine University 2006 — 2010
Bachelor of Arts, Advertising
Pepperdine University
BA/Advertising
Pharmacyclics January 2015 - Present
Genentech June 2013 - December 2014
UC Davis September 2011 - June 2012
UC Davis September 2010 - June 2011
AAA October 2007 - September 2009
Skills
Project Management, Databases, Training, Data Analysis, GMP, Biotechnology, Event Planning, Laboratory, HPLC, Research, Pharmaceutical Industry, Customer Service, Public Speaking, PowerPoint
Education
UC Berkeley Extension 2014 — 2015
Certificate Program, Project Management
University of California, Davis 2010 — 2012
Bachelor of Science (B.S.), Biotechnology - Animal
Ohlone College 2006 — 2010
JMG Financial Group, Ltd. January 2012 - Present
Liberty Tax Service December 2010 - January 2012
AAA June 2003 - August 2003
International Truck and Engine Corporation (Navistar) June 2002 - August 2002
Added Value Mortgage January 2002 - April 2002
Education
Northern Illinois University 2000 — 2003
Bachelor of Science (BS), Finance
Title Source April 2011 - Present
AAA March 2011 - Present
Self 2000 - Present
Combined Insurance March 2008 - March 2011
The Closing Company LLC January 2000 - 2010
Fiserv 1998 - June 2006
Skills
Health Insurance, Life Insurance, Whole Life, Disability Insurance, Insurance, Term Life Insurance, Employee Benefits, Long-term Care, Customer Service, Fixed Annuities, Sales, Universal Life, General Insurance, Property & Casualty..., Commercial Insurance, Leadership, Sales Management, Team Building
Education
Henry Ford High
Oakland Community College
Business Administration and Management, General
Bloomfield Financial Services June 2009 - Present
Bloomfield Hills Financial January 2006 - Present
Amro Mortgage January 2002 - Present
Bloomfield Financial Services June 2009 - September 2011
Access Interactive June 2008 - July 2008
Abn Amro Mortgage 2002 - 2008
Jewish Vocational Services January 2001 - January 2002
AAA January 1996 - June 1996
Skills
Microsoft Office, Excel, Word
Education
Oakland Community College 1996 — 1999
Associates, Accounting
Wayne State University
Accounting
High school education- Farmington high school
Diploma received
Oakland Community College
Associates Degree, Accounting
AAA
Skills
Teaching, Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Research, Microsoft Word, Curriculum Design, Customer Service, English, Curriculum Development, Coaching, Social Networking
Education
Nazareth College of Rochester
University of Rochester
Secured Retail Networks March 2015 - Present
Thales June 2014 - March 2015
St. Joseph Hospital September 2009 - October 2013
AAA February 2004 - February 2008
Skills
HTML, Requirements Analysis, Software Design, User Experience Design, Human Computer..., CSS, Python, JavaScript, C++, Linux, Eclipse, Microsoft Office, Requirements Gathering, User-centered Design, MySQL, EMR, JIRA, PHP, Front-end Engineering, Photoshop, User Research, User Scenarios, User Stories, Django, Apache, Aruba, Aruba Wireless, ACCP, ACMP, Fortinet, Clear Pass
Education
University of California, Irvine 2012 — 2015
Bachelor of Science (BS), Informatics
Rensselaer Polytechnic Institute 2001 — 2003
Bachelor of Science, Management
Orange Coast College 1999 — 2001
Associate of Arts, Finance
Wells Fargo November 2011 - Present
Bank of America January 2006 - September 2011
Bank of America March 2001 - December 2005
AAA January 1999 - September 2000
Visa February 1998 - November 1998
Bank of the Philippine Islands January 1995 - December 1997
Skills
Data Warehousing, CICS, JCL, Integration, CPA, Certified Scrum Master..., Information Systems..., Teradata Certified..., Certified Public..., Business Requirements
Education
Polytechnic University of the Philippines
Bachelor of Science (B.S.), Accounting and Law
Pleasant Recruiting 2013 - Present
Nationwide Insurance 2013 - 2015
AAA 2011 - 2013
GEICO 2008 - 2011
Skills
Recruiting, Temporary Placement, Management, Executive Search, Marketing, Entrepreneurship, Sales, Team Building, Training, Leadership, Consulting, Customer Service, Networking, Social Networking, Human Resources, Interviews, Social Media, Team Leadership, Strategic Planning, Public Speaking, Cold Calling, Technical Recruiting, Microsoft Office, Outlook, Business Development, Talent Acquisition, Contract Negotiation, Event Planning, Staffing Services, Coaching, Account Management, Research, New Business Development, Negotiation, Public Relations, Budgets, Sales Management, Search, Contract Recruitment, Process Scheduler, Project Planning, Employee Relations, Leadership Development, Hiring, Applicant Tracking..., Internet Recruiting, Media Communications, Time Management, Customer Satisfaction, Direct Sales
Education
Norfolk State University 2003 — 2006
Bachelor’s Degree
American Woodmark January 2012 - Present
Macys April 2008 - January 2010
AAA April 2000 - November 2005
Education
Phoenix College
Rio Salado College
Cumberland Farms February 2015 - Present
Cumberland Farms February 2015 - Present
AAA April 2014 - January 2015
Mikes Collision July 2013 - April 2014
The Warren Conference Center & Inn May 2013 - August 2013
Tj's Fine Foods and Spirits 2003 - 2013
Skills
Customer Service, Hospitality, Hospitality Management, Event Management, Food, Event Planning
Education
Quinsigamond Community College 2006 — 2010
Associate of Arts (A.A.), Hospitality Administration/Management
Quinsigamond Community College
Associate's degree, Hospitality Administration/Management
Universal North America February 2012 - Present
AAA November 2010 - February 2012
Nationwide ins June 1986 - October 2010
Skills
Property & Casualty..., Insurance, Underwriting, Casualty, Commercial Insurance, Claim, General Insurance, Reinsurance, Legal Liability, Liability, Brokers, Commercial Lines, Life Insurance, Risk Management, Process Improvement, Professional Liability
Education
Nova Southeastern University 1993 — 1997
Bachelor's Degree, Business Administration and Management, General
SCLA Designation 1993 — 1995
SCLA Designation
CPCU 1991 — 1993
CPCU Desiganation
AAA August 2013 - Present
Patriot Golf Club August 2009 - August 2013
Walters Golf Management June 2006 - June 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Windows, Event Planning, Time Management
Education
Oklahoma State University 2012 — 2013
AAA April 1989 - Present
Skills
Property & Casualty..., Umbrella Insurance, Rental Property..., Motorcycle, Boat & RV Insurance, Condo and Townhouse..., Earthquake, Flood Insurance, Life Insurance, Renters, Homeowners, Casualty, Insurance, Whole Life, Term Life Insurance
Education
Newark Memorial HS 1981 — 1985
Ohlone College
AAA June 1999 - Present
Adair Country Inn December 1991 - March 1998
Education
Plymouth State University 1994 — 1997
English Writing
Chamberlayne Jr College 1985 — 1997
Associate's Degree, Business Administration and Management, General
AAA November 2013 - Present
Nordstrom June 2010 - June 2012
Skills
Customer Service, Retail, Microsoft Sharepoint, Microsoft Office, Microsoft Word, Management, Merchandising, Inventory Management, PowerPoint, Marketing, Leadership
Education
Northeastern Illinois University 2005 — 2010
Business, Management, Marketing, and Related Support Services
Community Computer Services June 2014 - Present
VLS IT Consulting April 2014 - June 2014
L&W Insurance July 2012 - July 2013
SCI Insurance April 2009 - April 2012
Burgin Platner Hurley Ins Inc April 2004 - April 2009
Travelers 1996 - 2004
AAA 1992 - 1996
Education
VLS IT Consulting
Certificate of Completion - CompTIA A+
Newbury College
Certificate of Completion - Computer Technology
Newbury College
Associates Degree in Applied Science, Business Management
AAA May 2007 - Present
Education
Oakland University 1979 — 1983
Bachelor of Applied Science (BASc), Mechanical Engineering, 3.75
AAA November 2011 - Present
KPMG December 2007 - November 2011
Skills
Management Consulting, Risk Management, Credit Risk, Operational Risk, Data Analysis, Statistical Data..., Business Analysis, Styling, Illustrator, Illustration, Photoshop, Business Transformation, Financial Modeling
Education
Purdue University
AAA October 2013 - Present
Lincoln Financial Group September 2001 - October 2011
Skills
Personal & Business..., Insurance
Education
Pierce College
Business, Management, Marketing, and Related Support Services
World International Enlish August 2012 - January 2013
AAA February 2010 - July 2012
Skills
Piano Playing
Education
Pace University-New York 2009 — 2010
Master's degree, Education
Xiamen University 2004 — 2008
Bachelor's degree, English
Suburban Waste Services 2013 - 2014
AAA September 1999 - April 2013
AIG April 1999 - September 2001
Skills
Customer Relations, Program Management, Budget Management, Spreadsheets, Sales Operations, Supervisory Skills, Travel Arrangements, Microsoft Office, Office Administration, Customer Retention, Interpersonal Skills, Customer Service, Management, Training, Leadership, Sales, Process Improvement, Account Management, Teamwork, Time Management, Team Building, Monthly sales forecasts
Education
Penn State University
International Finance
Penn State University