AAA Company
Industry: Non-profit
DescriptionThe American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held non-profit national member association and service organization with over 58 million members in the United States and Canada. Headquarters: Heathrow, Florida, United States Founded: 4 March 1902, Chicago, Illinois, United States CEO: Marshall L. Doney (1 Jul 2015–) Founders: Automobile Club of America, Chicago Automobile Club, Parent organization: Colonial Realty Partnership (CRLP) Subsidiaries: AAA Southern New England, Gig Car Share,
AAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
AAA Salaries. You can even request information on how much does AAA pay if you want to. Learn about salaries, pros and cons of working for AAA directly from the past employees.
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1,603 AAA employees in database. Find out everything there's to know about AAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AAA Employees
Samsung Electronics America April 2015 - Present
Samsung Telecommunications America a 20/20 Partner May 2014 - April 2015
Frontier Business Products October 2013 - May 2014
AAA July 2013 - October 2013
AT&T Mobility May 2010 - July 2013
AT&T Mobility May 2007 - April 2010
Skills
Wireless, Cellular Communications, Direct Sales, Customer Retention, Telecommunications, Customer Satisfaction, Sales Management, Sales Operations, Sales, Retail, Quotas, Account Management, Customer Service, Mobile Devices, Inventory Management, Team Building, VoIP, M2M, Customer Experience, Retail Sales, Networking, Sales Process, Management
Education
Indiana University-Purdue University at Fort Wayne 2004 — 2011
Bachelors, Interpersonal and Organizational Communication
AAA April 2014 - Present
Grand Canyon University 2013 - 2013
Christ's Church of Flagstaff 2010 - 2012
Christ's Church of Flagstaff 2005 - 2010
Christ's Church of Flagstaff 1996 - 2005
Skills
Public Speaking, Leadership Development, PowerPoint, Operations Management, Microsoft Word, Management, Budgets, Teaching, Missions, Program Management, Fundraising, Marketing, Inventory Management, Non-profits, Coaching, Community Outreach, Customer Service, Event Planning, Project Management, Project Planning, Biblical Studies, Program Development, Team Building, Organizational..., Microsoft Excel, Pastoral Care, Troubleshooting, Preaching, Theology, Strategic Planning, Discipleship, Leadership, Team Leadership, Infrastructure..., Microsoft Office, Event Management, Staff Development, Volunteer Management, Youth Ministry, Public Relations, Religion, Training, Research, Process Improvement, Sales, Editing, Higher Education, Adult Education
Education
Hope International University 2002 — 2005
Master of Arts (M.A.), Leadership
Pacific Christian College 1991 — 1996
Bachelor of Arts (B.A.), Youth Ministry & Preaching
Arizona Department of Health Services (VIVA USA, Inc) February 2015 - Present
John C Lincoln Health Network (ITC TECH) September 2014 - January 2015
Community Health Systems February 2014 - August 2014
Honeywell (Wipro) March 2013 - September 2013
AAA February 2012 - February 2013
Perot Systems April 2005 - January 2010
Catholic Healthcare West Account (Perot Systems) January 2007 - January 2008
2Wire March 2004 - March 2005
Motorola Semiconductor December 2002 - December 2003
Data Doctors Data Recovery October 2000 - June 2002
Skills
Security, Network Security, Troubleshooting, Wireless Networking, Cisco Technologies, XP, Computer Security, Networking, Citrix, Technical Support, Active Directory, Windows 7, Computer Hardware, Operating Systems, Software Documentation, Disaster Recovery, ITIL, Windows, IT Management, System Administration, IT Service Management, DNS, Servers, Microsoft Exchange, Access, Windows Server
Education
Interface Technicial Training 2008 — 2009
Cisco Mastering Critical Internetwork Technologies
Glendale Community College 1988 — 1992
AAS, Video Production
CUNA Mutual Group March 2014 - Present
Syntel Ltd. January 2011 - Present
AAA 2013 - 2013
Patni Computer Systems October 2008 - January 2011
M.S.E.D. Co. Ltd. June 2003 - October 2008
Skills
Data Warehousing, Informatica, PL/SQL, Business Intelligence, Oracle, Agile Project Management, Scrum, SDLC, Requirements Analysis, SOA, Java, Microsoft SQL Server, Unix
Education
VJTI Mumbai 1999 — 2002
MCA, Computer Science
Jai Hind College 1995 — 1999
BSC(Computer Science), Computer Science
American Family Insurance March 2015 - Present
AAA December 2014 - March 2015
Integrity Athletics August 2011 - January 2015
Allstate Insurance Agency January 2013 - November 2014
USAA August 2004 - November 2011
Americana Espresso Lounge May 2002 - May 2004
Skills
Customer Retention, Leadership, Property & Casualty..., Coaching, Umbrella Insurance, Program Management, Nonprofits, Team Building, Liability, Sales, Sales Presentations, Training, Motivational Speaking, Sports Coaching, Commercial Insurance, Marketing, Business Owner Planning, Marketing Strategy, Social Networking, Salesforce.com, Customer Service, Leadership Development, Fundraising, Insurance, Event Planning, Small Business, Social Media Marketing, Marketing Management, Public Relations, Content Marketing, Web Content Creation
Education
Glendale Community College
Apollo High School 1993 — 1997
ANERFA Properties LLC February 2014 - Present
Keller Williams Louisville East January 2014 - Present
Erhart Lawn Care June 1990 - Present
Batesville Casket Company July 2007 - December 2013
AAA November 1999 - November 2006
Ken J. Buehner Heating and Cooling January 1993 - September 1995
Skills
Real Estate Transactions, Buyers, Real Estate, First Time Home Buyers, FHA Financing, Real Estate License, Buyers Credit, National Association of..., Single Family Homes, Kentucky Association of..., Rentals, Landscaping, Human Resources, Sales, Supply Chain, Supply Chain Management, Continuous Improvement, Lean Manufacturing, Inventory Management, Cross-functional Team..., Process Improvement, Operations Management, Kaizen, Six Sigma, Value Stream Mapping, 5S, Lawn Care, Logistics, Operational Excellence
Education
Indiana Wesleyan University 2006 — 2007
Bachelor of Science (B.S.), Business Management
Louisville Male High School 1986 — 1990
Humana 2010 - 2013
AAA June 2008 - April 2009
Skills
Sales, Customer Service, Listening to customers, Multi Tasking, Typing, Computer/Technical..., Microsoft Office
Education
Glendale Community College 2002 — 2004
Dearborn County Superior Court II December 2008 - Present
Law Office of Richard A. Butler 2008 - 2008
The Island Packet 2007 - 2008
AAA 2006 - 2008
Skills
Legal Research, Courts, Litigation, Civil Litigation, Appeals, Personal Injury, Criminal Law, Legal Writing, Legal Assistance, Domestic Relations, Lexis, Microsoft Office, Customer Service, Trials, Leadership
Education
American Institute for Paralegal Studies 2007 — 2008
Certificate, Paralegal Studies
Indiana University Bloomington 1997 — 2001
Bachelor of Arts, Geography/Environmental Studies
South Dearborn High
AAA February 2012 - Present
AAA January 2014 - June 2014
Alfa September 2010 - October 2011
Docupak May 2009 - September 2010
Docupak June 2007 - May 2009
AmSouth Bank March 2003 - December 2006
Skills
Excel, PowerPoint, Word, Insurance, Marketing, Sales, Banking, Customer Service, Outlook, Microsoft Office, New Business Development, Social Media Marketing, Facebook, Windows, Property, General Insurance, Underwriting, Account Management, Microsoft Excel, Microsoft Word, Management, Life Insurance, Social Media, Marketing Communications
Education
Jacksonville State University
Bachelor of Science, Business/Markeing
Co-operative Insurance Companies March 2008 - Present
Progressive Insurance 1997 - 2008
AAA 1995 - 1997
Walmart 1993 - 1994
Skills
Liability, General Insurance, Claim, Legal Liability, Property & Casualty..., Claims Management, Commercial Lines, Insurance, Property Damage, Underwriting, Management, Process Improvement, Customer Service, Business Analysis, Team Building, Casualty Insurance, Leadership, Strategic Planning
Education
Husson College 1995 — 1999
Master of Business Administration (MBA), Business/Commerce, General, 3.96
Husson College 1989 — 1993
Bachelor of Business Administration (B.B.A.), Marketing
ITT Technical Institute July 2014 - Present
Ambit Energy December 2013 - Present
Student Loan Association June 2014 - July 2014
Office Team July 2012 - October 2012
American Medical Response April 2006 - November 2011
AAA January 2000 - August 2002
GMAC Global Relocation Services January 1998 - November 2000
Quick Test/Heakin January 1996 - March 1999
Skills
Human Resources, Employee Relations, Temporary Staffing, Applicant Tracking..., Benefits Administration, Employee Benefits, Employee Training, FMLA, HR Policies, Hiring, HRIS, Interviews, Leadership, New Hire Orientations, Marketing, Onboarding, PeopleSoft, Payroll, Recruiting, Resume Writing, Temporary Placement, Training, Talent Management, Time Management
Education
ITT Technical Institute-Lathrop 2014 — 2017
Bachelor's degree, Business, Management, Marketing, and Related Support Services
National College of Technical Training
Emergency Medical tech B, Basic Life Saving Skills
AAA October 2014 - Present
Lafayette Hotels April 2011 - October 2014
Days Inn January 2009 - April 2011
HealthSource Chiropractic & Progressive Rehabilitation September 2010 - January 2011
Skills
Front Office, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Tourism, Receptionist Duties, Phone Etiquette, Microsoft Excel, Outlook, Customer Service, Customer Satisfaction, Time Management, Hiring Employees, Interviewing Skills, Job Scheduling, Guest Service Management, Hotel Booking
Education
Kaplan University 2008 — 2010
Associate's degree, Travel and Hospitality Management
PlatinumOne Insurance Agency February 2009 - Present
Sentry Insurance August 2005 - January 2009
AAA April 2001 - August 2005
Skills
Insurance, Customer Service, Property & Casualty..., Casualty, Marketing, Account Management, Sales Management, Umbrella Insurance, Sales, Team Building, Commercial Insurance
Education
Kansas State University 1993 — 1995
Marketing
Betsy Tamanaha, LLC (Independent Contractor) October 2013 - Present
AAA 2012 - 2013
Skills
Time Management, Microsoft Office, Outstanding..., Product Marketing, Salesforce.com, Sales, Customer Service, Property & Casualty..., Management, Establish & Maintain...
Education
Grand Valley State University 2005 — 2010
Bachelor of Arts (BA), International Relations, Economics
NetApp May 2010 - Present
NetApp January 2007 - April 2010
Carson Learning Services January 1997 - January 2007
BMC Software 2005 - 2006
AAA 2005 - 2006
Safeway January 2004 - January 2005
Siemens January 2003 - January 2005
Intel January 2002 - January 2004
Synopsys January 1999 - January 2002
Wadsworth Publishing January 1998 - January 2000
Skills
Process Improvement, Strategy, Blended Learning, Management, Instructional Design, Enterprise Software, Training, Program Management, E-Learning, Instructor-led Training, SaaS, Leadership, Project Planning, Vendor Management, Captivate, Flash, Cloud Computing, Cross-functional Team...
Education
Jones International University
Bachelor of Business Administration
Presentation
Ramco-Gershenson, Inc. March 2005 - Present
Ludwig and Seeley September 2001 - April 2004
Electro-Matic Products, Inc. November 1994 - September 2001
As October 1990 - November 1994
AAA 1982 - 1990
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Property Management, Customer Service, Multi-tasked, QuickBooks, Outlook, Commercial Real Estate, Employee Training, Invoicing, Tenant
Education
Henry Ford Community College 1988 — 1990
Business Administration and Management, General
DIRECTV February 2013 - Present
Pacific Sunwear November 2014 - December 2014
Telecommunication Systems, Inc. (TCS) September 2011 - January 2013
AAA July 2012 - October 2012
Verizon Enterprise Solutions January 2005 - January 2011
MCIWorldcom September 1997 - December 2004
Skills
Mobile Devices, Mobile Applications, Mobile Technology, Quality Assurance, Mainframe, Configuration Management, Software Quality..., Software Configuration..., IBM Mainframe, TSO, DB2, ISPF, JCL, Telecommunications, Testing, Software Documentation, Test Cases, JIRA, Test Management, User Acceptance Testing, Manual Testing, Unix, Regression Testing, Quality Center, Test Planning, SDLC, HP Quality Center
Education
Golden West College 1992 — 1994
The Courtyard by Marriott October 2014 - Present
AAA September 2013 - October 2014
Office Depot August 2012 - June 2014
Georgia State University January 2012 - May 2012
Target July 2009 - August 2010
Berean Christian May 2008 - May 2009
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2015
Bachelor of Business Administration, Finance and Hospitality Administration, 3.0
Wells Fargo 2010 - Present
University of Phoenix January 2009 - August 2010
Prudential Financial January 2008 - January 2009
AAA March 2006 - January 2008
Skills
Management, Training, Financial Risk, Human Resources, Insurance, Mortgage Lending, Recruiting, Risk Management, Temporary Placement, Underwriting, Accounting, Financial Services, Finance, Employee Benefits, Loans, Analysis
Education
Grand Canyon University
Master of Arts (M.A.), Public Administration
University of Phoenix, Costa Mesa, CA
Bachelor of Science, Business Management, Business Administration and Management, General
AAA April 2012 - 2015
Hertz May 2009 - April 2012
Hertz March 2006 - May 2009
Hertz February 2005 - March 2006
Hertz March 2003 - February 2005
Apogee Enterprises 2002 - 2003
Enterprise Holdings Inc. 2001 - 2003
Skills
Sales Management, Forecasting, Account Management, Leadership, Customer Satisfaction, Management, Marketing, Operations Management, Sales, Strategic Planning, Team Building, Training, Pricing, Customer Retention, Sales Process
Education
Indiana State University - Scott College of Business 1996 — 2000
Bachelor, Business Management
AAA May 1999 - Present
A Perfect Wedding September 1987 - December 2000
American Express March 1997 - April 1999
Skills
Tourism, Leisure Travel, Customer Service, Sales, Cruises, Leisure, Hospitality, Travel Management, Customer Satisfaction, Travel Planning, Training
Education
Houston Community College
Pima Community College
AAA 2012 - 2013
Skills
Information Technology, Information Security, Help Desk Support, Healthcare, XHTML, Java, Windows Server, Risk Management, Enterprise Security, Network Security, SQL, Firewalls, GIPS, Loss Mitigation, Hazard Mitigation, RBAC, Active Directory, McAfee SIEM
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Glendale Community College 2007 — 2009
Teaching Assistant Program in France USA October 2014 - Present
Pepper Event Talent & Staffing September 2014 - Present
EnglishGil August 2014 - Present
Blueprint Summer Programs July 2014 - July 2014
Benjamin Banneker High School January 2014 - May 2014
Howard University October 2012 - May 2014
Johns Hopkins University February 2014 - April 2014
AAA December 2012 - August 2013
Uncommon Schools June 2013 - July 2013
Jumpstart November 2011 - May 2012
Skills
French to English, English to French, Elementary Education, Educational Leadership, Cooking, Creative Writing, Technology, Translation, Research, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Event Planning, Teaching, Tutoring
Education
Howard University 2010 — 2014
Bachelor of Arts (BA), French Studies
Prince George's Community College 2012 — 2012
Oakland University 2011 — 2011
Mercy High School 2006 — 2010
Senior Solutions, Inc. November 2000 - Present
AAA April 1997 - October 2000
Transamerica Financial Services May 1996 - April 1997
AON Corp. August 1992 - September 1996
United States Marine Corps - Recon October 1960 - June 1964
Skills
Retirement Planning, Estate Planning, Investment Strategies, Alternative Investments, Strategic Financial..., Wealth Transfer..., Risk Management, Long-term Care, Managing your 401k for..., 401k rollovers, Proper Annuity Use, Trust and Will...
Education
Kaplan University 2003 — 2005
Financial Planning
Loyola College, Baltimore 1964 — 1970
Business program
Towson Senior High 1956 — 1960
Graduated in top 20% of the Academic program., Academic
AAA April 2015 - Present
Allstate September 2013 - April 2015
The Barclay Group October 2012 - September 2013
Interactive Services Group, Inc. October 2011 - October 2012
Tate & Kirlin, Associates Inc May 2009 - October 2011
Enterprise Rent-A-Car 2007 - 2009
Skills
Property & Casualty..., Umbrella Insurance, Commercial Insurance, Insurance, Casualty, Homeowners, General Insurance, Renters, Liability, Commercial Lines, Workers Compensation, Casualty Insurance, Customer Service, First Time Home Buyers, Investment Properties, Management, Negotiation
Education
Holy Family University 2001 — 2007
Bachelor's degree, History
Father Judge High School 1997 — 2001
High School, Diploma
AAA
Skills
Acting, Music Theory, Truck Driving, Photography, Poetry, Music Production, Photo Editor
Education
Indian River Community College
N/A, Drama and Dramatics/Theatre Arts, General/ Music
Vero Beach High School
General
JB Real Estate LLC. June 2015 - Present
AAA December 2014 - May 2015
CornerStone Staffing June 2013 - September 2014
Hofstra University September 2011 - December 2011
Dallas County Courts Building August 2009 - May 2011
Skills
Data Entry, Outlook, Event Planning, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Interviews, Microsoft Excel, Applicant Tracking..., Public Relations, Facebook, Social Media, Time Management, Research, Social Networking, Editing, Photoshop, Teamwork
Education
Hofstra University 2011 — 2017
Bachelor of Arts (BA), Public Relations/Image Management
Whins Insurance Agency August 2012 - Present
Dressing Like A Man January 2011 - Present
AAA May 2011 - August 2012
UnitedHealth Group July 2009 - May 2011
Hyrian December 2007 - December 2008
21 Nights Entertainment April 2005 - July 2007
Skills
Salesforce.com, Sales, Sales Management, Marketing, Training, Event Management, PowerPoint, Microsoft Excel, Goldmine, Cold Calling, Account Management, Applicant Tracking..., Recruiting, Medicare, Health Insurance, Business Development, Selling, Coaching, Social Media Marketing, Entrepreneurship, Leadership, Property & Casualty..., Insurance, Human Resources, Sales Operations
Education
Iona College 2000 — 2003
B.A., Speech and Communication Studies
Hospice of the West September 2011 - Present
Sun West Choice Healthcare & Rehab May 2011 - September 2011
AAA June 2008 - October 2009
Skills
Nursing Education, Typing, Editing, Photography, Caring
Education
Glendale Community College 2011 — 2012
Associate of Nursing, Registered Nursing/Registered Nurse
Glendale Community College 2007 — 2009
Associate of Arts (AA), General Studies
Towers Watson August 2015 - Present
AAA October 2014 - January 2015
Johnson & Wales University August 2013 - November 2014
Courtyard by Marriott June 2013 - March 2014
SpineHope September 2014 - 2014
AAA Mid-Atlantic September 2012 - December 2012
Dunkin' Donuts National DCP, LLC April 2010 - September 2012
Skills
Customer Service, Team Leadership, Organization, Hospitality, Teamwork, Microsoft Office, Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Social Networking, Training, Event Management, Event Planning
Education
Johnson & Wales University 2011 — 2015
Bachelor's degree
Johnson and Wales University 2011 — 2015
Hospitality Administration/Management
Travelers Insurance March 2015 - Present
Marriott Hartford Downtown November 2013 - March 2015
Antonio's Restaurant March 2005 - December 2013
Johnson & Wales University September 2008 - May 2011
AAA September 2009 - November 2009
Skills
Customer Service, Restaurants, Microsoft Word, PowerPoint, Microsoft Excel, Event Planning, Hospitality Management, Hospitality, Tourism, Food Service, Marketing, Food & Beverage, Customer Satisfaction
Education
Johnson & Wales University 2008 — 2012
Bachelor's Degree, Travel & Tourism; Hospitality Management
Johnson & Wales University 2008 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
MemorialCare Health System September 2011 - Present
Houston Medical Center January 2006 - December 2008
Houston Community College 2006 - 2008
H&R Block January 2000 - January 2002
Beautique Day Spa January 1996 - October 1999
AAA January 1994 - January 1995
Santa Barbara County January 1990 - January 1992
Ernie's January 1985 - January 1989
L.W. Sundquist M.D. January 1975 - January 1985
Skills
Spanish, Hospitals, Venipuncture, Surgery, Radiography, X-ray, Healthcare, Radiology, Customer Service, Microsoft Office, Medical Terminology, Phlebotomy, Teaching, Cpr Certified, EMR, HIPAA, Medical Records, Event Planning, Writing, Medical Coding, EKG, Healthcare Management, PACS, Healthcare Information..., Medicine
Education
Houston Community College 2006 — 2008
A.S. 2008, Radiographic Technology
University of California, Santa Barbara 1977 — 1990
B. A, Latin American Studies/Spanish
Northwest College 1981 — 1983
Certificate, Medical Assisting
Your Family Finder Genealogy Services December 2009 - Present
Tek Systems June 2007 - October 2007
Atomic Curve August 2006 - July 2007
Automobile Club of Southern California June 2000 - August 2006
AAA Southern California 2000 - 2006
AAA 2000 - 2006
ADP November 1998 - June 2000
Seattle Specialty Insurance Services March 1997 - November 1998
Other January 1984 - March 1996
Colonial Insurance 1990 - 1996
Skills
Technical Leadership, Visio, Quality Center, WebEx, COBOL, Business Analysis, Quality Assurance, Software Documentation, SDLC
Education
Riverside City College 1980 — 1982
Information Technology
Golden West College 1972 — 1974
General Requirements
Muskegon Oceana Community Action Partnership September 2015 - Present
AAA October 2009 - Present
Premier Appraisal Service, Inc. September 1998 - August 2007
WZZM 13 August 1998 - January 2001
Postworks, Inc. January 1998 - May 1998
WGVU Meijer Public Broadcasting August 1997 - May 1998
Tri-State Christian TV 54 August 1997 - December 1997
Lake Michigan Carferry May 1994 - October 1997
Grand Alley with Gregory Struss August 1996 - May 1997
Education
Grand Valley State University 1995 — 1998
Bachelor of Arts, Film and Video with emphasis in photography
Kyle Fincham State Farm November 2014 - Present
Illinois Department of Insurance August 2011 - Present
Fincham Agency-Insurance and Realty August 2007 - Present
AAA March 2012 - May 2014
Finish Line May 2010 - May 2011
Farm & Fleet August 2009 - March 2010
Filippo's Pizza June 2005 - August 2007
Overly Construction June 2003 - August 2007
Skills
Microsoft Office, Selling, Sales Management, Outlook, Logistics, Real Property, Marketing, Data Entry, Property Management, Microsoft Excel, Real Estate, Loss Prevention, Retail Sales, Customer Satisfaction, Microsoft Word, Property & Casualty..., Leadership, Inventory Management, Home Staging, Retail, Time Management, Team Building, Sales, Customer Service, Insurance, Visual Merchandising, Training, Health Insurance, Merchandising, Store Management, PowerPoint
Education
Illinois State University 2009 — 2011
Illinois State University (ISU)
Southern Illinois University of Carbondale (SIUC)
studies weighted, Business Management
Sounds Abound April 2011 - Present
AAA January 2011 - June 2013
American Income Life January 2008 - December 2011
One Stop DJ Service April 2004 - April 2009
Skills
Close Attention to..., Salesforce.com, Closing Business, People-oriented, Music Industry, Motivation, Team-oriented, Organizational Structure, Communication Skills
Education
Northern Illinois University 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
Joliet Junior College 2001 — 2003
2001, 2003
AAA February 2015 - Present
ASC August 2012 - May 2014
Southwire Company February 2011 - July 2012
A.S.C. (translated: Supervision and Control Agency) December 2009 - December 2009
SGS Brazil Ltda May 2009 - July 2009
AmeriCold Logistics January 2008 - May 2008
Skills
Microsoft Excel, VBA, JavaScript, HTML5, HTML, Minitab, Product Development, PowerPoint, PHP, Microsoft Word, Foreign Languages, CSS, Consulting, Analytics, Analytical Skills, Analysis, Matlab, Industrial Engineering, Problem Solving, Analytic Problem Solving, Root Cause Problem..., DMAIC, SQL, MySQL, Tableau
Education
Georgia Institute of Technology 2006 — 2010
Bachelor, Industrial Engineering
Instituto Tecnológico de Buenos Aires / ITBA 2009 — 2009
Industrial Engineering
Arise Virtual Solutions Inc. August 2011 - Present
Arise Virtual Solutions Inc. August 2011 - Present
AAA March 2005 - Present
Education
Humphreys College 2009 — 2012
AAA, Liberal Art Studies
EZ Collectibles March 2013 - Present
AAA March 2012 - Present
Macomb County Habitat for Humanity June 2011 - October 2011
Ford Field August 2010 - September 2011
Comerica Park July 2010 - September 2011
SandCastles Grief Support Program for Children and Families October 2010 - December 2010
Elkins Machine and Tool Co July 2008 - December 2008
Skills
Final Cut Pro, Photography, Flash, Video Editing, Audio Editing, Editing, Motion Graphics, Video, Social Media, Adobe Creative Suite, Social Networking
Education
International Academy of Design and Technology 2008 — 2011
Digital Media Production, Digital Media
International Academy of Design and Technology-Troy
Bachelor of Fine Arts (B.F.A.), Digital Media Production
Gregory & Appel Insurance January 2000 - Present
AAA 1985 - 1999
Skills
Underwriting, Life Insurance, Liability, Casualty, Disability Insurance, Risk Management, Umbrella Insurance, Management, Property & Casualty..., Brokers, Professional Liability, Commercial Insurance, Fundraising, Workers Compensation, Sales, Customer Service, Training, Marketing, Employee Benefits, Claims Management, Health Insurance, Term Life Insurance, Legal Liability, Claim, General Insurance, Commercial Lines, Sales Management, New Business Development, Employee Relations, Captives, D&O, Strategic Planning, Insurance
Education
Indiana University-Purdue University at Indianapolis 1975 — 1981
MS, Secondary Administration
Marian College 1971 — 1974
Secondary Education
AAA
Skills
Team Building, Property & Casualty..., General Insurance, Insurance, Strategic Planning, Operations Management, Customer Service, Account Management, Coaching, Budgets, Event Planning, P&L Management, Public Speaking, Negotiation, Leadership, Data Analysis, Direct Sales, Marketing Strategy, Program Management, Marketing, Training, Management, New Business Development, CRM, Mergers & Acquisitions, Microsoft Word, Sales, Sales Management, Change Management, Team Management, Customer Retention, Leadership Development, Strategy, Contract Negotiation, Microsoft Office, Business Development, Policy, Selling, Business Strategy, PowerPoint, Performance Management, Customer Experience, Team Leadership, Business Planning
Education
Iowa State University 1972 — 1975
AAA January 2015 - Present
Randstad June 2014 - Present
Life Leadership: Know Yourself, Lead Your Life October 2013 - Present
Saginaw Chippewa Indian Tribe May 2000 - April 2003
Skills
Cpr Certified, first aid certified, Microsoft Word, Microsoft Office, Research, PowerPoint, Microsoft Excel
Education
Grand Valley State University 2011 — 2016
Bachelor of Science (B.S.), Allied Health and Health Information Systems
Adobe May 2014 - Present
Avnet Services September 2010 - May 2014
Init LLC December 2010 - March 2012
Wells Fargo N.A April 2009 - September 2010
AAA April 2006 - January 2009
Cisco Systems February 2006 - March 2006
Wipro Technologies November 2004 - February 2006
mediaphoneplus July 2003 - October 2004
Buxton Software solutions May 2002 - June 2003
Skills
Python, Jython, Django, Server Architecture, HTML5, Database Design, Web Development, Unix Shell Scripting, JavaScript, Cloud Computing, Perl, Core Java, Powershell, VBScript, Middleware, Websphere, Unix, Solution Architecture, Solaris, Shell Scripting, puppet, Chef, openstack, EC2, Virtualization, SaaS, PHP, PaaS, PL/SQL, Hadoop, IaaS, Memcached, Linux Kernel, APIs, node.js, DevOps, connuous integration, Incident Management, LDAP, SAN, Data Center, Servers, Microsoft SQL Server, Integration, Enterprise Software, Operating Systems, Weblogic, Databases, WebLogic, DNS
Education
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor of Engineering, Electronics and Communication engineering
German Mutual Insurance Agency August 2002 - Present
German Mutual Insurance Agency 2001 - 2013
AAA September 1990 - October 1999
Skills
Property & Casualty..., Commercial Insurance, Term Life Insurance, Life Insurance, Health Insurance, small group health, Disability Insurance, Long Term Care Insurance, Section 125 Plans, Employee Benefits, Sales Management, Direct Sales, Risk Assessment, Accident Insurance, Long Distance Running
Education
Indiana University-Southeast 1980 — 1986
Social Sciences
High school
AAA October 2014 - Present
Saama Technologies February 2013 - Present
Genentech February 2013 - August 2014
Cardinal Health March 2012 - December 2012
Illinois Institute of Technology February 2011 - December 2011
Skills
Hadoop, Business Intelligence, Java, Business Objects, SAP BI, SQL, Hive, Apache Pig, Databases, Oracle, Data Warehousing, Sqoop, Oozie, ETL, Data Analysis, HTML, SDLC, Analytics, Informatica, TIBCO Spotfire 5.0, SAP, Roambi ES 4.5, QlikView Development, SharePoint, Access, Visio
Education
Illinois Institute of Technology 2010 — 2011
Master's Degree, Information Technology and Management
Kakatiya University 2006 — 2010
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Ryan Martin Foundation August 2014 - Present
Roncari Express Valet Parking June 2009 - September 2013
DeLisa Group January 2001 - June 2009
AAA 1991 - 2001
Journal Inquirer May 1990 - May 1991
Skills
Account Management, Strategic Planning, New Business Development, Social Media, Customer Service, Business Development, Team Building, Marketing Communications, Leadership, Training, Event Planning, Sales, Project Management, Email Marketing, Budgets, Recruiting, Advertising, Retail, Talent Management, Copywriting, Strategy
Education
University of New Haven 2000 — 2003
M.A.
Wheaton College (MA)
B.A.
Green Mountain College
A.A.
CalPERS 2011 - Present
Kaiser Permanente April 2009 - May 2011
Charles Schwab 2011 - 2011
AAA July 2008 - 2009
PMI 2005 - 2008
Kaiser Permanente 2001 - 2005
Skills
Financial Modeling, Corporate Finance, Business Analysis, Finance, Financial Analysis
Education
Golden Gate University 2004 — 2008
MBA, Finance
San Francisco State University 1997 — 2001
B.S., Accounting and Finance
AAA July 2015 - Present
Indiana University South Bend May 2014 - Present
Indiana University South Bend January 2011 - Present
Charter Communications April 2015 - June 2015
EXPRESS September 2014 - February 2015
Indiana University South Bend August 2011 - December 2014
2b bebe November 2013 - July 2014
Dairy Queen May 2012 - October 2013
Skills
Dance, Singing, Writing, Acting, Sewing, Dressing, Songwriting, Cashiering, Cooking, Facebook, Event Planning, PowerPoint, Microsoft Excel
Education
Indiana University South Bend 2011 — 2015
Indiana University South Bend 2011 — 2014
Theatre/Theater
PostModern Enterprises, Inc. (PME) April 2002 - Present
SEIU Local 1000 2011 - 2012
US Foodservice 2010 - 2011
Pacific Gas and Electric Company 2009 - 2010
Milano, Inc. 2008 - 2009
Joliet Junior College 2007 - 2008
AAA 2007 - 2008
Professional Neurological Services 2005 - 2006
Realty World International Gateway March 2003 - 2006
CENTURY 21® 2002 - March 2003
Skills
Management, Strategy, Business Process..., Management Consulting, Business Analysis, Leadership, Business Intelligence, Process Improvement, IT Strategy, Consulting, Change Management, Training, SDLC, Business Process, Team Building, Program Management, PMO, Project Risk, Strategic Planning, Organizational..., Knowledge Transfer, Project Management, Vendor Management, Integration, Analysis, New Business Development, CRM, Business Architecture, Due Diligence, Data Warehousing, Risk Management, Business Transformation, Governance, Software Documentation, Executive Management, Project Portfolio..., Budgets, Enterprise Software, Project Planning, Quality Assurance, Professional Services, Business Process..., Operations Management, Recruiting, IT Management, Business Planning, Business Strategy, Product Management, Human Resources
Education
Governors State University
Bachelor of Arts (BA) summa cum laude, Inter-disciplinary studies, Graduated summa cum laude (4.0)
Holy Cross High School; River Gove, IL
DIploma, General Studies
AAA April 2015 - Present
Aramark December 2012 - April 2015
Anchor/Canteen April 2012 - December 2012
Apria Healthcare April 2008 - July 2011
Reinhart Foodservice 2011 - 2011
U.S Army October 1999 - June 2004
Skills
Food, Truck Driver, Petroleum Supply, Microsoft Office, Microsoft Excel, Microsoft Word, Food Service, Inventory Management, PowerPoint, Cooking, Retail, Food & Beverage, Teamwork, Food Safety, Budgets, Outlook, Management, Supervisory Skills, Customer Satisfaction, Inventory Control, Time Management, Security Operations, Physical Security, Customer Engagement, Customer Retention, Money Management, Sales Associate, Customer Service, Sales, Cashiering, Restaurants, Telephone Skills, Data Entry, Team Building, Leadership, Training, Strategic Planning, Coaching, Research, Team Leadership
Education
University of Phoenix 2013 — 2016
Bachelor of Science, Business Management
Arizona Institute of Business Technology 1999 — 1999
none, Criminal Justice Administration
Greater Altoona Career & Technology Center 1987 — 1988
Diploma, Business Data Processing
Altoona Area High School 1985 — 1988
Diploma, General
Acceptance Insurance December 2014 - Present
AAA January 2014 - March 2014
Advance Auto Parts August 2012 - June 2013
Best Buy September 2011 - August 2012
Sprint December 2007 - September 2011
Skills
VoIP
Education
Jacksonville State University
Pharmacy tech
LG&E and KU Energy LLC March 2014 - Present
Allconnect January 2013 - February 2014
AAA December 2011 - January 2013
Skills
Management, Customer Service, Training, Leadership, Data Entry, Time Management, Microsoft Word, Event Planning, Microsoft Office, PowerPoint, Public Speaking, Outlook, Microsoft Excel, Employee Relations, Customer Satisfaction, Telephone Skills, Teamwork, Sales, Social Media, Team Building, Social Networking
Education
Indiana Wesleyan University 2014 — 2016
Master of Science (M.S.), Human Resource Management
University of Kentucky 2009 — 2013
Bachelor of Arts (BA), Psychology
MCM Technologies, Inc. September 2014 - Present
NTT DATA Americas March 2014 - August 2014
Vincent Porcaro Inc October 2012 - March 2014
AAA June 2010 - October 2012
Crossroads Rhode Island January 2012 - June 2012
Skills
Recruiting, Customer Service, Bilingual-English/Spanis..., Screening, Temporary Staffing, Interviews, Screening Resumes, Permanent Placement, New Hire Orientations, Training, Onboarding, Employee Benefits
Education
Johnson and Wales University 2008 — 2014
Bachelor of Business Management, Human Resources Management
The Met High School 2004 — 2008
AAA February 2012 - August 2012
Dunkin Donuts June 2011 - August 2011
Walmart June 2010 - August 2010
Shop Rite Stores August 2007 - November 2007
Skills
Strategy, Sports Injuries, Microsoft Word, Organizing Meetings, Writing, Sports Coaching, Time Management, Research, Strategic Planning, Microsoft Excel
Education
Towson University 2015 — 2015
Sports Communication
Howard Community College 2012 — 2014
Associate of Arts (A.A.)
Burlington County College 2010 — 2011
Rancocas Valley Regional Highschool 2005 — 2010
Mt.Zion Christian Academy 2008 — 2009
Memorial Hermann Health System April 2014 - Present
Girling Health Care December 2013 - February 2014
Texas Children's Hospital February 2013 - February 2014
Texas Children's Hospital April 2008 - February 2013
Girling Health Care March 2006 - February 2008
StageLight, Inc. March 2005 - February 2007
AAA January 1997 - January 1999
United States Postal Service July 1997 - February 1998
Seven Acres Jewish Senior Care Services June 1992 - September 1994
Skills
Data Entry, Healthcare, Customer Service, Software Documentation, Administrative..., System Administration, HIPAA, Business Communications, Administrative Work, ICD-9, Healthcare Information..., Training, Administration, Healthcare Management, Hospitals, Medical Records, Access, Administrative Duties, General Administration, Outlook, Process Scheduler, EMR, Microsoft Word, Microsoft Excel, Microsoft Office, Public Speaking, Time Management, Troubleshooting, Epic Systems, Medical Billing, Non-profits, Office Management, PowerPoint, IDS, Horizon, Medicare Advantage, Citrix, SharePoint
Education
Keller Graduate School of Management of DeVry University 2010 — 2014
Business Administration, Technical Management, 3.0
Houston Community College 1999 — 2002
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management, 3.0
SmartWrap Vehicle Wraps & Graphics May 2015 - Present
Grand Canyon University October 2013 - May 2015
Grand Canyon University January 2011 - August 2013
AAA May 2012 - September 2012
Gordan Biersh September 2011 - February 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Event Planning, Leadership, Social Media, Time Management, Social Networking
Education
Grand Canyon University 2011 — 2014
Bachelor of Business Administration, Marketing
AAA 2009 - 2013
Education
Hult International Business School 1976 — 1977
Master of Science (MS), Business Administration and Management, General
Hult International Business School 1976 — 1977
Master of Science (MS), Business Administration and Management, General
The Boxer Rescue, Inc. May 2015 - Present
MetLife February 2014 - Present
HyperSensory Designs/MissMischaMoo June 2013 - Present
MetLife April 2008 - February 2014
AAA April 2005 - April 2008
Skills
Business Analysis, Insurance, Underwriting, General Insurance, Risk Management, Property & Casualty..., Project Management, XML, Risk Analysis, Customer Service, Sales, Customer Retention, Business Requirements, Microsoft Excel, Microsoft Word, Time Management, Skilled Multi-tasker, Business Procedures, Process Improvement, Analysis, Requirements Gathering, Vendor Management, Training, Business Process..., Microsoft Office, Casualty Insurance
Education
Johnson & Wales University
Computer/Business Applications
University of Connecticut
Animal Sciences
The Prout School
Department For Children Youth and Families August 2014 - May 2015
JN Management January 2011 - November 2014
Westminster Eye Care September 2012 - April 2014
Radisson October 2010 - December 2010
AAA August 2010 - November 2010
Skills
Fluent in english and..., Motivated self-starter, detailed oriented, strong organizational..., Solid computer skills, Work Effectively, effective written and...
Education
Johnson & Wales University 2008 — 2014
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Johnson & Wales University 2008 — 2012
Bachelor's degree in Hospitality Management
Symantec April 2014 - Present
PayPal September 2012 - March 2014
PayPal December 2010 - September 2012
Northern California, Nevada and Utah AAA June 2004 - July 2010
AAA 2004 - July 2010
Hammer and Company January 2007 - December 2009
Rowcliffe Consulting 2003 - 2004
Deloitte Consulting 2000 - 2001
Blue Shield of California 1999 - 2000
CSC/ APM Healthcare 1994 - 1998
Skills
Change Management, Human Resources, Relationship Management, Business Transformation, Organizational Redesign, Workshop Design and..., Creating High..., Business Process..., Program Management, Project Management, Organizational..., Strategic Planning, Complex Decision Making, Driving Complex..., Turn Around Management, Staff Development And..., Operational Performance..., Organizational Design, Performance Improvement, Workshop Facilitation, Leadership, Leadership Development, Business Process, Strategy, Cross-functional Team..., CRM, Process Improvement, Management Consulting, Business Planning, Business Strategy, Integration, Management
Education
Stanford University Graduate School of Business 1990 — 1994
Ph.D - Visting Scholar, Scandinavian Consortium for Organizational Research (SCANCOR)
Stockholm School of Economics 1985 — 1990
MBA
The University of Western Ontario - Richard Ivey School of Business 1989 — 1989
MBA
John Deere June 2015 - August 2015
Georgia Institute of Technology May 2014 - August 2014
JCSU IT Help Desk January 2014 - August 2014
Target May 2013 - October 2013
Raymour & Flanigan Furniture September 2011 - January 2013
AAA May 2012 - August 2012
Skills
C#, Customer Service, Public Speaking, Java, Leadership, Quality Assurance, Microsoft Word, Microsoft Excel, Event Planning, Research, Team Leadership, Teamwork, Unix, Outlook, Community Outreach, Continuous Improvement, C++
Education
Johnson C. Smith University - JCSU 2013 — 2016
Bachelor’s Degree, Computer and Information Sciences and Support Services, Senior
Bellport Senior High School 2006 — 2010
High School
GEICO 2014 - Present
Anthem 2013 - 2014
AAA 2010 - 2012
Walt Kremer Insurance Agency 2006 - 2010
Skills
Insurance, Film, Customer Service, Marketing, Microsoft Office, Property, Sales, Team Building, Health Insurance, Life Insurance, Commercial Insurance, Term Life Insurance, Umbrella Insurance, General Insurance
Education
Clinton Massie High School
Hondros College of Business
Carbon Three January 2014 - Present
Thomas M. Cooley Law School August 2007 - January 2009
Grand Valley State University January 2006 - August 2007
AAA June 2002 - August 2006
Skills
Marketing, Research, Market Research, Social Media Marketing, Marketing Communications, Social Media, Social Networking, Customer Service, Marketing Strategy, Event Planning, Leadership, Marketing Research, Facebook, Digital Marketing, SEO, Online Marketing, Career Development, WordPress, Web Development, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Event Management
Education
Grand Valley State University 2006 — 2007
Master of Science, Communications
Northwood University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Management
Bank of the West, BNP Paribas Group May 2011 - Present
AAA 2007 - 2011
Visa 2002 - 2007
Foote, Cone & Belding 1995 - 1998
Skills
Direct Marketing, Integrated Marketing, Loyalty Marketing, Database Marketing, Segmentation, Marketing Strategy, Loyalty Programs, Email Marketing, Competitive Analysis, Customer Acquisition, Strategy, Brand Management, Analytics, Product Marketing, Digital Marketing, Financial Services, Multi-channel Marketing, Marketing, Marketing Management, Lead Generation, Customer Insight, Market Planning, E-commerce, CRM, Market Research, Strategic Partnerships, Brand Development, Mobile Marketing, Digital Strategy
Education
Harvard University
Executive Education, Branding
Northwestern University - Kellogg School of Management
Executive Education, Marketing Strategy
University of Colorado Boulder
Master of Business Administration (M.B.A.)
Chubb Insurance 2014 - Present
Chubb Insurance 2011 - 2014
AAA 2010 - 2011
Skills
Administrative..., Microsoft Office, Photoshop, Flash, Dreamweaver, Customer Service, Interactive Media, Illustrator, Web Design, Social Media
Education
James Madison University 2005 — 2009
BA, Media Art and Design
Midwest Motorsports December 2012 - Present
CK Motorsports March 2012 - December 2012
Babbitt's Sports Center August 2011 - December 2012
AAA August 2009 - November 2011
Muskegon County Central Dispatch 9-1-1 October 2008 - October 2009
Skills
Interpersonal..., Market Research, E-commerce, Communication, Digital Media, Strategic Planning, Time Management, Customer Service, Web Development, Social Media, Leadership, Event Planning, Social Networking, Microsoft Office, Retail, Problem Solving, Social Media Marketing, Teamwork, Event Management, Microsoft Word, Photoshop, Facebook, Research, Photo Editing, PowerPoint, Entrepreneurship, Pricing, Copywriting
Education
Grand Valley State University 2013 — 2015
Bachelor of Applied Science (BASc), Communication Studies, Ad/PR Emphasis
Muskegon Community College 2009 — 2012
General Studies with an Emphasis on Criminal Justice and Communication
Careerline Tech Center 2007 — 2008
Public Safety & Security Services
Careerline Tech Center 2006 — 2007
Marketing
Saugatuck High School 2004 — 2008
High School Diploma, General Studies
Bechtel Power Corporation September 2012 - Present
Public Strategies, Inc. August 2006 - August 2012
Nexus Management Plc November 2001 - August 2006
Nexus Management Plc January 1999 - November 2001
Morse, Payson & Noyes 1992 - 1999
AAA 1990 - 1992
Skills
A+ Certified, Windows, Disaster Recovery, VMware, Help Desk Support, VMware ESX, Blackberry Enterprise..., Technical Support, Cisco Technologies, Hardware, Network Administration, DNS, Network Security, VPN, Networking, Microsoft Exchange, Windows Server, Active Directory, Windows 7, Software Documentation, Citrix, Servers, Troubleshooting, Wireless Networking, System Administration, Windows XP, Computer Hardware, Microsoft Technologies, Operating Systems, Information Technology, Printers, Infrastructure, Microsoft Certified..., Blackberry
Education
Kaplan University 2013 — 2015
Bachelor of Applied Science (BASc), Information Technology
Andover College 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Computer Science
University of Maine 1990 — 1991
University of Maine 1986 — 1987
Business Administration and Management, General
Narraguagus High School 1982 — 1986
College Prep
NC A&T State University August 2010 - Present
Charles Hart Middle School August 2009 - August 2010
AAA 2010 - 2010
Skills
Higher Education, Curriculum Design, Photoshop, Event Management, Photography
Education
Howard University 2005 — 2007
M.F.A, Painting/Digital Photography
North Carolina Agricultural and Technical State University
University of Michigan May 2015 - Present
The Michigan Center for Advanced Dentistry January 2015 - Present
EPITEC, INC. June 2013 - February 2014
AAA 2008 - 2012
George Murphy's At The Creek May 2011 - August 2011
Skills
Microsoft Word, Time Management, Public Speaking, Customer Satisfaction, Sales, Management, Strategic Planning, Recruiting, Teamwork, Team Building, Outlook, Team Leadership, Human Resources
Education
Grand Valley State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Novi High School 2005 — 2009
AAA NCNU August 1997 - Present
AAA August 1997 - Present
Skills
Insurance, Casualty, General Insurance, Liability, Property & Casualty..., Umbrella Insurance, Foreclosures, Casualty Insurance, Short Sales, First Time Home Buyers
Education
Humboldt State University 1992 — 1997
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services, SUMA CUM LAUDE
AAA Travel May 2007 - April 2013
AAA MSC May 2007 - April 2013
AAA Cares - High School Mentor Program November 2009 - May 2012
AAA May 2006 - December 2010
Daycare March 2006 - February 2007
Clubmend Sales September 2002 - March 2004
Club Med Sales June 1999 - March 2004
Clubmed Sales 1998 - 2003
Club Med Sales 1998 - 2003
Oro Grande Elementary June 1991 - May 1995
Skills
Sign Language, Tourism, Travel Planning, Customer Service, Travel Management, Team Building, Call Center, Event Planning, Customer Satisfaction, Sales, Hotels, Event Management, Business Travel, Cruises
Education
Rio Salado Community College 1996 — 1999
General Business Studies
Mohave community college 1992 — 1995
General Studies
American Express Travel School
Certified in Leisure and Business Travel, Travel
Glendale Community College
General Studies and Elementary Education (Teaching)
AAA August 2006 - April 2011
Skills
Private Pilot - Single..., Property & Casualty..., General Insurance
Education
Glendale Community College 1979 — 1982
Accounting and Business/Management
Burbank High School
The State Plaza Hotel October 2014 - Present
One Washington Circle Hotel March 2014 - September 2014
Johnson and Wales University September 2012 - February 2014
LUSH FRESH HANDMADE COSMETICS November 2011 - February 2014
AAA June 2012 - August 2012
Market Basket March 2006 - November 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Teamwork, Event Planning, Social Media, Event Management, Hospitality Management, English, Food & Beverage, Public Speaking, Photoshop
Education
Johnson and Wales University 2010 — 2014
Travel and Tourism, Convention and Meeting Planning
Nashua High School North 2007 — 2010
AAA January 2011 - Present
Interstate Insurance Agency October 2005 - March 2008
Four Corners Insurance Services November 2000 - October 2004
Skills
Insurance, Property & Casualty..., General Insurance, Customer Service, Umbrella Insurance, Outlook, Underwriting, Microsoft Excel, Commercial Insurance, Microsoft Office
Education
Lamson Junior College 1992 — 1993
Associate of Science (AS), Legal Assistant/Paralegal
Glendale Community College 1979 — 1981
None, Communication, Journalism, and Related Programs
Reeder Real Estate July 2012 - Present
AAA July 2005 - April 2010
Saint Joseph Regional Medical Center 2001 - 2003
Gap Inc./Old Navy April 1998 - August 2001
Kroger 1997 - 1998
Skills
Customer Service, Insurance, Public Speaking, Outlook, Time Management, PowerPoint, Microsoft Office, Data Entry, Team Building, Data Analysis, Microsoft Word, Community Outreach, Training, Sales, Microsoft Excel, Reliability, Event Planning, Nonprofits, Interpersonal..., Conflict Resolution, Word, Excel, Salesforce.com, Leadership, Fundraising, Leadership Development, Coaching, Social Networking, Teamwork, Higher Education, Medicare, Customer Satisfaction, Organizational..., Healthcare, Public Relations, Psychology, Editing, Inventory Management, Interpersonal..., Photoshop, Illustrator, Adobe Creative Suite, Lightroom
Education
Indiana University-Northwest 2010 — 2015
Bachelor’s Degree, Cognitive Psychology, Fine Arts Minor, 3.0 GPA
Mishawaka High School 1996 — 2000
High School Diploma, General
US Motivation August 2010 - Present
AAA December 2007 - October 2009
Travel by Design. Inc. March 2005 - October 2007
Education
Georgia Southern University 1978 — 1982
Bachelor of Arts, Political Science and Spanish
St. Pius X high school atlanta ga
Touch of Home Pet Sitting August 2010 - Present
AAA March 2006 - December 2009
Grossmont College June 2001 - June 2003
Skills
Customer Service, Computer Hardware, Training, animal care, animal welfare, Computer Science
Education
Grossmont College
Associate of Science, Computer Science
Rovi Corporation January 2015 - Present
eBay Inc 2012 - Present
Stealth Internet Startup 2011 - 2012
AAA 2010 - 2011
Bombardier Aerospace 2009 - 2009
Bombardier Aerospace 2005 - 2007
International Water-Guard 2001 - 2005
Education
HEC School of Management 2009 — 2009
MBA
Thunderbird School of Global Management 2007 — 2009
MBA
University of British Columbia 1996 — 2000
B. A. Sc
American Express October 2010 - Present
Frontier Technologies April 2010 - October 2010
Gallop Technologies Inc November 2008 - April 2010
AAA January 2008 - November 2008
AAA August 2006 - January 2008
Commerce Solutions Inc. January 2006 - August 2006
Miracle Software Systems September 2004 - December 2005
Miracle Software Systems August 2002 - September 2004
Triton Syndicates Ltd May 2000 - July 2002
world Cyber Services May 1998 - May 2002
Skills
Product Management, Program Management, IT Strategy, Management, Agile Methodologies, Solution Architecture, Project Management, SDLC, SOA, CRM, Vendor Management, EAI, ERP, Scrum, Integration, EDI, Java Enterprise Edition, Oracle, Retail, Pre-sales, Project Governance, C++, Insurance, Healthcare, Business Intelligence, Practice Management, Enterprise Software, Consulting, Business Analysis, Rally, JIRA, Kanban
Education
Indian School of Mines 1996 — 2000
B Tech, Engineering and Mining Machinery
BTS February 2011 - Present
The Container Store June 2011 - Present
American Express March 2010 - February 2011
Sears Holdings Corporation June 2006 - February 2011
Concentra May 2009 - February 2010
Disability Rights Network January 2009 - February 2010
AAA April 2008 - December 2008
B.Moss Clothing Co. July 2007 - April 2008
Skills
Project Planning, Internal Communications, Risk Management, Time Management, Microsoft Office, People Skills, Project Management, Fun, Multi-tasking Skills, Skilled Relationship..., Customer Service, Energetic Leader, Human Resources
Education
Penn State University 2008 — 2009
B.S., Psychology
Council on Education in Management; George Washington University 2009 — 2009
Certificate in Human Resource Management, Human Resources Certificate
HACC, Central Pennsylvania's Community College 2006 — 2007
A.A., Psychology
AAA September 2015 - Present
National Benefit Plans October 2006 - Present
Live Ops August 2013 - Present
West Corporation June 2004 - August 2013
The Home Depot April 2002 - January 2004
United Airlines July 1988 - September 1999
Skills
Microsoft Office, Customer Relations, Customer Service, Insurance, Sales, Call Center, Customer Satisfaction, Outlook, Data Entry, Call Centers, Training, Customer Retention, Account Management, Time Management, Cold Calling, Telephone Skills, Team Building, Life Insurance, Team Leadership
Education
Wayne County Community College District 2009 — 2010
core classes
Henry Ford Community College
BuyNSell Realty, Inc. May 2014 - Present
First Team Real Estate March 2012 - May 2014
Automobile Club of Southern California October 2006 - April 2011
Automobile Club of Southern California August 1985 - April 2011
AAA August 2000 - October 2006
AAA March 1998 - August 2000
AAA February 1986 - September 1989
AAA June 1985 - February 1986
Skills
Policy Analysis, Problem Solving, Communication, Organizational..., Customer Service, Evaluations, Insurance Adjusting, Negotiation, Arbitration, Mediation, Personal Injury..., Settlement Agreements, Time Management, Regulations, Microsoft Office, Windows, Casualty, Property Damage
Education
Irvine Valley College 1990 — 1992
Mission Viejo High School 1983 — 1986
Graduated
Auto Club University
Irvine Valley College
Speech and Communications
Penn State University August 2014 - Present
Veronica Howard's Photos June 2011 - Present
AAA December 2011 - August 2014
PA State Police January 2005 - March 2010
United States Air Force March 2001 - July 2004
Skills
Photoshop, Digital Photography, Microsoft Office, QuarkXPress, Digital Illustration, Film, Portrait Photography, Portraits, Weddings, Photography, Photos, Writing, Editorial, Editing, Adobe Creative Suite, Blogging, Social Media, Multimedia, Creative Writing, Social Networking, Final Cut Pro, Journalism, Facebook
Education
Howard University 1996 — 1998
Bachelors of Art, Broadcast Journalism
Harrisburg Area Community College 1992 — 1995
A.S., Mass Communication
State Farm Insurance November 1984 - Present
AAA July 1983 - October 1984
Education
Indiana University-Purdue University at Indianapolis 1982 — 1983
Lipscomb University 1980 — 1982
AAA April 2013 - Present
Cascades Humane Society February 2012 - April 2013
Klein Brothers LLC June 2005 - April 2013
The Buckle February 2011 - May 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Apollo GDS, Viewpoint, JavaScript, Outlook, Data Entry, Sales, Nonprofits, Customer Service
Education
Jackson Community College
Associate of Arts
Michigan State University
Bachelor of Arts, Retailing
TravelOne Inc January 2015 - Present
Altour June 2005 - October 2014
Carlson Wagonlit Travel February 2004 - June 2005
Blue Cross Blue Shield of Minnesota December 2002 - February 2004
AAA January 1999 - January 2002
Walt Disney Company-Disney Store January 1996 - January 2002
Nicollet Island Inn January 1997 - January 1999
Days Inn January 1996 - January 1997
Skills
CTA, Business Travel, Accounts Receivable, Cruises, Customer Service, Disney, Employee Training, Event Management, Event Planning, Hospitality, Hotels, Human Resources, Leisure Travel, Management, Payroll, Sales, Tourism, Training, Travel Management
Education
McConnell Travel School 1998 — 1999
Degree, Travel Sales
Hennepin Technical College 1995 — 1996
Degree, Floral Design
University of Wisconsin-Stout 1990 — 1993
BS, Hospitailty/Tourism Management
University of Wisconsin-Stout
B.S, Hospitality/Tourism Management
Music Cleveland! February 2012 - Present
Ciné Arts Cleveland! July 2012 - Present
Johnson Consulting August 2000 - Present
AAA 1994 - 2000
The Ohio Motorist 1994 - 2000
Ohio Newswire 1982 - 1985
American Greetings Corporation 1980 - 1983
The Standard Oil Company 1976 - 1980
Cleveland State University 1970 - 1976
Skills
Media Relations, Public Relations, Corporate Communications, Non-profits, Community Relations, Writing, Marketing Communications, Social Media Marketing, Entertainment, Advertising, Journalism, Press Releases, Internal Communications, Publicity, Public Speaking, Speech Writing, Editing, Marketing, Leadership, Nonprofits, Editorial, Publishing, Community Development, Newsletters, Publications, Radio, Magazines, Broadcast, Television, Photography
Education
New York University 1978 — 1980
Graduate work in Writing and Broadcast Journalism
John Carroll University 1963 — 1970
A.B., Psychology and Sociology, minors in English and Theology
Benedictine High School 1958 — 1962
Diploma, College Prep
VMware June 2010 - Present
Yahoo! September 2009 - June 2010
Abbott January 2009 - August 2009
Yahoo! June 2007 - December 2008
AAA January 2003 - June 2007
Charles Schwab December 2000 - January 2003
StockPower July 1999 - November 2000
Discover Financial Services April 1991 - June 1999
Skills
Demand Generation, Event Management, Product Marketing, Field Marketing, Sales Enablement, Channel Programs, Social Marketing, Marketing Strategy, Digital Marketing, Customer Acquisition, Direct Marketing, Loyalty Marketing, Advertising, Integrated Marketing, Lead Generation, Cloud Computing, Open Source Software, Product Launch, Salesforce.com, Digital Strategy, Strategy, Customer Insight, Go-to-market Strategy, SaaS, Database Marketing, Campaigns, B2B Marketing, Product Management, Strategic Partnerships, Channel, Messaging, Multi-channel Marketing, Social Media, B2B, Marketing Management, Marketing Automation, Positioning, CRM, SEM, Program Management, Start-ups, Customer Retention, Email Marketing, Strategic Alliances, Channel Partners, Alliance Marketing, Virtualization, X86 Virtualization, Marketing, Enterprise Software
Education
Indiana University Bloomington
Bachelor of Science
Blizzard Entertainment April 2015 - Present
Blizzard Entertainment December 2011 - Present
AAA March 2008 - December 2011
Alltel July 2003 - March 2008
Skills
Workforce Planning, Customer Experience, Vendor Management, Quality Assurance, Customer Service, Call Centers, Customer Satisfaction, Call Center, Team Leadership, Customer Retention, Process Improvement, Software Documentation, Workforce Management, Team Management, Troubleshooting, Team Building, Training, Leadership
Education
University of Phoenix 2009 — 2011
Bachelor's, Software Engineering
Kansas State University 1996 — 2003
Bachelor's, Psychology
Toyota USA November 2014 - Present
AAA May 2013 - November 2014
Farmers Insurance February 2012 - April 2013
Farmers Insurance Group June 2009 - April 2013
Cydcor 2012 - 2012
Health Net February 2002 - May 2009
Price Waterhouse Coopers July 1999 - February 2002
Golden Gate Technology 1999 - 2000
Software Frontiers Ltd 1995 - 1999
Skills
IT Strategy, Governance, Data Warehousing, Data Modeling, Business Intelligence, ETL, OBIEE, Solution Architecture, Informatica, Siebel, Enterprise Architecture, Integration, Requirements Analysis, Requirements Gathering, Data Quality, EIM, Architecture, Data Security, Architectures
Education
MBM Engg. College, JNVU, Jodhpur 1993 — 1996
MCA, Computer Application
Jai Narain Vyas University 1990 — 1993
B.S, Electronics
CareFusion February 2012 - Present
AAA August 2008 - February 2012
Nuance Communications March 2008 - June 2008
Accenture June 2004 - February 2008
eLoyalty June 1998 - April 2001
Skills
Genesys, Solution Architecture, Integration, CTI, IVR, Avaya, Call Centers, Telephony, Professional Services, VoIP, Vendor Management, Call Routing, Enterprise Architecture, ITIL, Cisco Technologies, Telecommunications, Data Center, Requirements Analysis, IT Management, System Deployment, Call Center, Cisco ICM, PBX, Business Process Design, Outsourcing, Business Process..., Pre-sales, Customer Experience, Workforce Management, VMware, Servers, Troubleshooting, SIP, Virtualization, Business Objects, Business Process, Routing, SaaS, Contact Centers, Network Architecture, Visio, Disaster Recovery, SDLC, Unified Communications, CRM, IT Strategy, Solution Selling
Education
Indiana University - Kelley School of Business 1994 — 1998
Business, Computer Information Systems
Mar Vista High School
AAA 1999 - Present
Skills
General Insurance, Insurance, Liability, Property & Casualty..., Underwriting, Commercial Insurance, Commercial Lines, Casualty, Legal Liability, Casualty Insurance, Health Insurance, Sales, Claim, Professional Liability, Life Insurance, Umbrella Insurance, Management, Workers Compensation
Education
Indiana University-Purdue University at Indianapolis 1973 — 1977
AAA January 2008 - Present
Citizens Bank March 2008 - September 2008
PHH MORTGAGE June 2001 - June 2007
Fleet Mortgage January 1994 - June 2001
AT@T January 1993 - January 1994
Education
Johnson & Wales University
Business Management
AAA March 1997 - Present
Education
Istanbul Technical University 1991 — 1995
CyberSource - a Visa Company June 2011 - Present
AAA May 2009 - May 2011
Sprint Nextel 2006 - 2009
BellSouth 2005 - 2006
Sprint 1999 - 2005
Skills
WebSphere Application..., WebSphere Portal, Unix, SOA, Enterprise Architecture, Apache, iPlanet Web Server, DBMS, Java application..., Wily Introscope, JMeter, Java Enterprise Edition, Oracle, XML, AIX, Performance Tuning, Testing
Education
Kansas State University 1996 — 1998
American Express March 2015 - Present
Cable ONE Business March 2013 - March 2015
AAA Club Partners October 2011 - March 2013
AAA October 2008 - October 2011
AAA of Northern California, Nevada, Utah June 2006 - October 2008
Affiliated Computer Services (ACS) December 2004 - June 2006
Skills
Training, Leadership, Training Delivery, Coaching, Leadership Development, Performance Management, Organizational..., Call Centers, Human Resources, Needs Analysis, Employee Training, Onboarding, Process Improvement, Communication, Knowledge Management, Content Management, Instructional Design, Technical Writing, Workshop Facilitation, Instructor-led Training, Customer Service, Employee Benefits, Organizational..., Team Building, Change Management, Web Design
Education
Grand Canyon University 2009 — 2012
Master of Science (M.S.), Leadership, 3.75
Langston University 1999 — 2004
Bachelor of Arts (B.A.), Broadcast Journalism, 3.5
Langston University 1999 — 2004
Associate's degree, Electronic Drafting, 3.5
AAA October 2007 - January 2009
Cook County August 2005 - August 2006
Nielsen Media Research August 2002 - April 2006
Education
Illinois State University 2000 — 2002
Storm Team Construction August 2010 - Present
AAA December 2005 - April 2010
Copper-Bussmann March 1979 - May 2000
Education
Indiana University South Bend 1974 — 1977
MBA, 3.2-4
Purdue University 1967 — 1971
BSEET, Electrical/Electronics, 5.3-6.0
AAA February 2005 - Present
Skills
Integrated Marketing, Social Media, Marketing Management, Marketing Strategy, Marketing, Marketing Communications, Direct Marketing, Social Media Marketing, Email Marketing, Advertising, Online Marketing, Public Relations, Sales
Education
Indiana Wesleyan University 2013 — 2015
Master of Business Administration (M.B.A.), Marketing and Management, 3.9
University of Nebraska-Lincoln 1996 — 2000
Bachelor of Science, Marketing
AAA Director Automotive ServciesAAA Ohio Auto Club1992 - Present
Skills
Microsoft Excel, Leadership, Marketing, Email Marketing, Automotive, Social Media Marketing
Education
John Carroll University 1976 — 1977
IBM Global Services September 2003 - January 2011
Wells Fargo Financial 2008 - 2010
AAA 2008 - 2010
IBM 2005 - 2010
Skills
Business Intelligence, Master Data Management, Data Warehousing, Enterprise Architecture, SAP BW, Business Process, SAP R/3, IT Strategy, SAP BI, SAP, Data Modeling, ERP, SDLC, Business Objects, SAP Netweaver, SAP ERP, DB2, ETL
Education
Jawaharlal Nehru Technological University 1991 — 1993
Master of Science (MS), Computer Science & Technology
Blackbird Technologies May 2011 - Present
SAIC June 2009 - May 2011
Perot Systems Government Services January 2007 - November 2008
BAE Systems July 2006 - January 2007
Northwest Federal Credit Union 2001 - 2004
Alcatel Data Networks 1996 - 2000
Netrix 1900 - 2000
AAA 1985 - 1985
Skills
Program Management, SharePoint, Government, Technical Writing, Security Clearance, Research, DoD, Editing, Marketing, Requirements Analysis, Project Management, Team Leadership, System Administration, Process Improvement, Analysis, Strategic Planning
Education
James Madison University 1975 — 1979
B.S., Communication Arts-Radio/TV/Film
Waddell & Reed September 2011 - October 2012
AAA August 2010 - June 2011
AAA February 2010 - August 2010
Kaplan University May 2009 - January 2010
Kaplan May 2009 - January 2010
Education
Johnson County Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Metropolitan Community College 2009 — 2010
None, Business
AAA September 2006 - March 2009
Allstate Insurance May 1998 - September 2006
Explorer Insurance Company August 1993 - May 1998
Dendrite International January 1991 - May 1993
Allstate Insurance May 1986 - January 1991
Education
Illinois State University 1981 — 1986
Bachelors of Science, Business Management
Illinois State University 1981 — 1986
Bachelor's of Education, Business Education
AAA Chicago Motor Club October 2004 - January 2014
AAA Chicago October 2004 - December 2013
AAA January 1987 - December 1993
Skills
Property & Casualty..., General Insurance, Sales, Customer Service, Casualty, Life Insurance, Commercial Insurance, Term Life Insurance, Employee Benefits, Umbrella Insurance, Management, Whole Life
Education
Illinois State University 1984 — 1986
Parkland College 1981 — 1983
AAA September 2005 - Present
Fort Wayne Newspapers July 2003 - Present
Northern Indiana LAKES Magazine March 2006 - January 2009
The Villages Media September 1998 - April 2001
Mid-Florida Publications February 1994 - January 1998
Education
Indiana University South Bend
None, English
Midwestern University March 2010 - Present
Sun Valley Elementarty / PUSD January 2014 - May 2015
SimplexGrinnell October 2007 - October 2008
Advertising Checking Bureau March 2000 - October 2007
MCI Worldcom Wireless January 1998 - March 2000
Honeywell IAC 1995 - 1998
Tektronix 1991 - 1994
Colorado Data Systems 1991 - 1994
AAA 1989 - 1990
American Automobile Association 1989 - 1990
Skills
Project Management, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Process Efficiency, Policies & Procedures..., Process Improvement, Employee Training, Training & Development, Qualified Teacher, Spiritual Counselor, Spiritual Teacher, IT Operations, Client Liason, Information Technology, Business Analysis, IT Management, Program Management, CRM
Education
Grand Canyon University 2011 — 2013
Bachelor of Arts (B.A.), Elementary Education and Teaching, 3.7 gpa
Red Rocks Community College 1990 — 1991
AA, Business
AAA December 2014 - Present
Marshall Insurance July 2013 - August 2014
Security Mutual Insurance Company November 2007 - June 2013
Skills
Claim, Property, Insurance, Casualty, Claims Management, Customer Service, Sales, Commercial Insurance, General Insurance, Health Insurance, Legal Liability, Liability, Professional Liability, Underwriting
Education
Jamestown Community College
Jamestown Community College
PITSS America LLC January 2012 - Present
DTE Energy 2013 - 2013
AAA June 2008 - January 2012
BNP Media October 2007 - June 2008
Canon USA, Lake Success NY March 2007 - October 2007
Old Interfirst Mortgage April 2005 - February 2007
Alliance Technologies January 2005 - April 2005
Skills
Oracle, Project Management, SQL, Business Analysis, Software Documentation, Software Development, Agile Methodologies, Vendor Management, SDLC, Disaster Recovery, Enterprise Architecture, Integration, Requirements Analysis, Software Project..., Microsoft SQL Server, Databases, Business Intelligence, IT Strategy, Business Process, IT Management, CRM, ITIL, Visio, SharePoint, Enterprise Software, PMP, Project Portfolio...
Education
Lawrence Technological University 2001 — 2003
Masters, Information Systems
Karachi University 1988 — 1990
Bachelors od Science, Maritime Studies
Pakistan Marine Academy 1988 — 1990
Bachelors of Science, Maritime Studies
APL June 1998 - Present
AAA October 1994 - June 1998
Fiduciary Trust Company March 1989 - March 1993
Skills
International Logistics, Freight, Transportation, Logistics, Transportation..., LTL, Export, Truckload, Trucking, International Shipping, Inventory Management, Ocean Freight, Import, Negotiation, Warehouse Management, International Trade, Pricing, Reverse Logistics, Purchasing, International Sales, Process Improvement, Forecasting
Education
Georgia Institute of Technology 2006 — 2006
Certification, Transportation and Distribution
Mercer County Community College 2001 — 2001
Certification, Corporate Training
Mercer County Community College 1980 — 1983
Business Administration and Management, General
Fairleigh Dickinson University-Metropolitan Campus
Bachelor's Degree
AAA December 2010 - Present
Certified Emergency Response Team September 2008 - January 2010
Servpro of Huntington and Newport Beach July 2001 - October 2008
Fairview Developmental Center December 1996 - December 2001
Skills
Construction Management, Construction, Project Management, Project Coordination, Microsoft Office, Process Scheduler, Contractors, Project Estimation, Microsoft Excel, Insurance, Customer Service, Sales, Team Building, Outlook, Account Management
Education
FVHS 1989 — 1993
High School Diploma, General Education
Golden West College
N/A
AAA July 2009 - Present
DHL February 2004 - August 2009
American Express 1994 - 2002
American Express Network Mgmt 1987 - 1988
Education
Glendale Community College
Sallie Mae ERS counselorAAA Mid-AtlanticJanuary 2006 - January 2010
AAA January 2006 - January 2010
eshowings realestate appointment center June 2004 - June 2007
Education
Goldey-Beacom College 2007 — 2009
Bachelors, marketing management/business administration
Goldey- Beacom College
Bachelor Degree, Marketing Management
Goldey -Beacom College
Associates Degree, Business Management
Ricoh Americas Corporation December 2013 - Present
JKJM Studios September 2009 - Present
AAA December 2013 - March 2014
Omnia Agency March 2013 - May 2013
BENEFICENT CONGREGATIONAL CHURCH October 2011 - May 2013
City of Springfield June 2005 - August 2012
Journeys October 2011 - March 2012
CUTCO Cutlery May 2010 - September 2010
Johnson and Wales University September 2009 - May 2010
Skills
Product Design, Branding & Identity, Photoshop, Photo Editor, Digital Illustration, Illustration, Vector Illustration, Book Illustration, Logo Design, Graphic Design, InDesign, Book Design, Illustrator, Dreamweaver, Microsoft Office, Web Design, Adobe Creative Suite, Facebook, Flash, Mac, Art, Advertising, Social Media, PowerPoint, Graphics, Customer Service, Microsoft Word, Typography, Time Management
Education
Johnson and Wales University 2009 — 2013
Bachelor's degree, Graphic Design
Springfield Technical Community College 2008 — 2009
Computer Graphics
AAA June 2011 - Present
Amica Mutual Insurance Co. October 2008 - June 2011
Johnson & Wales University September 2004 - September 2008
Education
Johnson & Wales University 2006 — 2008
MBA, International business
Wayne State University School of Medicine March 2008 - Present
Wayne State University August 2002 - Present
AAA February 2000 - February 2002
AAA August 1995 - August 2000
Skills
Microsoft Excel, Higher Education, Research, Microsoft Office, Public Speaking, PowerPoint
Education
Henry Ford Community College 1998 — 1999
Crestwood High School 1994 — 1998
HIgh School Diploma
AAA September 2013 - Present
The Wigwam September 1991 - June 2013
Skills
Hospitality Management, Resorts, Hospitality, Catering, Hotel Management, Hospitality Industry, Tourism, Hotels, Food & Beverage, Menu Development, Event Planning, Event Management, Training, Revenue Analysis, Banquets, Food Service, Restaurants, Customer Service, Leadership, Micros, Team Building, Time Management, Budgets, Customer Satisfaction, Front Office, Pre-opening, Fine Dining
Education
Agua Fria High School
Glendale Community College
AAA March 2003 - Present
Coverage Concepts June 2002 - February 2003
State Farm Insurance June 2001 - June 2002
State Farm Insurance January 2000 - June 2001
Skills
Property & Casualty..., Insurance, Health Insurance, Sales Management, Underwriting, Sales, Management, Small Business, Legal Liability, Risk Management, Employee Benefits, Team Building, Banking, Life Insurance, Customer Service
Education
Prairie View A&M University 1994 — 1995
Music Performance, General with emphasis in vocal music
Johnson County Community College 1992 — 1994
General Studies
Center Senior High School 1990 — 1992
High School Diploma
Olathe South High School 1988 — 1990
High School Diploma
Walmart 2012 - Present
NetApp July 2011 - May 2012
eBay January 2009 - July 2011
AAA 2004 - 2008
Skills
QTP, Quality Center, Test Automation, Regression Testing, SAP, System Testing, User Acceptance Testing, Testing, Test Planning, Quality Assurance, Software Quality..., Agile Methodologies, Manual Testing, Software Development, Project Management, Requirements Analysis, Perl, SDLC, Test Management, Software Project..., Shell Scripting, Test Cases, Scrum, Waterfall, JIRA, Unix, Requirements Gathering, XML, Defect Tracking, Integration, Selenium, Web Applications, Agile Testing, Databases, Business Requirements, Microsoft SQL Server, HP Quality Center, HP QTP
Education
University of Massachusetts, Amherst 2000 — 2001
Masters in computer science, Computer Science
Gulbarga University 1995 — 1999
masters, Beachlors in computer science
CROWN NORTH INSURANCE MARKETING, INC. February 2011 - Present
AAA October 2004 - November 2008
Education
Heald College 2010 — 2012
AAS, Medical Coding
AAA January 2012 - Present
AAA NCNU January 2012 - Present
AAA Mid-Atlantic January 2012 - Present
AAA January 2012 - Present
Skills
Call Center, Customer Satisfaction, Customer Service, Microsoft Excel, Sales, Microsoft Office, Data Entry, Time Management, Outlook, Facebook, Call Centers, Access, Administrative..., Data Analysis, Training, Teamwork, Public Speaking, Team Building, Event Planning, Social Media, Strategic Planning
Education
Glendale Community College 2010 — 2014
BEHAVIORAL HEALTH
Glendale Community College 2012 — 2016
Behavioral Aspects of Health
AAA 2010 - Present
Education
Jefferson College
Associate of Arts, General Studies
Verizon January 2015 - Present
AAA October 2014 - January 2015
Fidelity Investments April 2012 - October 2012
Digital Federal Credit Union May 2011 - November 2011
Fidelity Investments December 2007 - June 2009
Fidelity Investments October 2006 - October 2007
Fidelity Investments September 2005 - September 2006
Backbone Projects Ltd March 2003 - January 2005
Parekh & Co September 2001 - February 2003
Skills
Business Analysis, Financial Services, Microsoft Excel, SDLC, Process Improvement, Project Management, Relationship Management, Employee Benefits, Analysis, Mutual Funds, Investments
Education
Gujarat University
Bachelor Degree, Law (2 Years
Gujarat University
Bachelor Degree, Accounting & Statistics
innoPad, Inc. May 2009 - Present
AAA January 2009 - May 2009
Comcast August 2005 - January 2009
Skills
Semiconductors, Semiconductor Industry, Manufacturing, Cross-functional Team..., R&D, Metrology, Thin Films, Start-ups, Process Simulation, Characterization, Product Development
Education
Greater Lowell Technical School 1997 — 2001
AAA February 2011 - Present
Independent Bank December 2003 - January 2011
Education
Grand Valley State University 2000 — 2003
BBA, Finance
AAA March 2012 - Present
The Information Center, Inc. October 2006 - March 2011
Chase Corporation March 1986 - December 2000
Skills
Community Outreach, Public Speaking, Customer Service, Process Improvement, Non-profits
Education
Henry Ford Community College
Associates Degree of Business, Cum Laude, 1998
Trenton High School
Diploma, General Business
AAA 2012 - Present
Best Western International Operations January 2000 - January 2012
Cox Communications January 1998 - January 2000
Communications Consultants Inc / Norstan Communications January 1983 - January 1998
Skills
Cisco devices, Juniper devices, VSAT technology, AlgoSec Technologies, QualysGuard
Education
Glendale Community College 2000 — 2002
Information Technology
Eldorado HS
The University of New Mexico
Patelco Credit Union 2009 - 2011
AAA 2006 - 2009
Education
Heald College-Rancho Cordova
Associates, Computer Business Administration
AGA Marvel May 2012 - Present
AAA April 2012 - May 2012
First American Title Insurance 2002 - 2011
Huntington National Bank December 1999 - September 2002
Skills
Outlook, Customer Service, Data Entry, Administrative..., Microsoft Excel, Microsoft Office, Microsoft Word, Access, Telephone Skills, PowerPoint, Visio, Process Improvement
Education
Grand Valley State University 1999 — 2001
Central Montcalm High School 1995 — 1999
Red Top Taxi 2006 - Present
Sonic Drive-In February 2004 - February 2006
AAA March 1998 - June 2001
Skills
Typig experience, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, ICD-9, HCPCS, CPT, Medical Terminology
Education
Andon College Modesto California
Diploma
Heald College 1997 — 1998
Associate of Science (A.S.), Office Administration
Heald Business College Hayward California
AAS
Vallejo High School 1983 — 1986
Diploma, English, Writing
Heald College Modesto California
AAA 2011 - Present
Education
Hudson Valley Community College 2001 — 2003
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
AAA January 2011 - Present
Century 21 House of Realty, Inc. January 2002 - September 2009
Skills
Customer Service, Negotiation, Marketing, Customer Satisfaction, Selling, Commercial Real Estate, Microsoft Excel, Microsoft Office, Property Management, Customer Retention, Training, Account Management, Sales, Insurance Brokerage, Property & Casualty..., Insurance, Renters, Term Life Insurance, Homeowners, Fixed Annuities, Real Estate, Outlook
Education
Mid-Continent University 2007 — 2009
Bachelor'l of science, Business Administration and Management, General
John A Logan College 2002 — 2004
Associate's degree, Tourism and Travel Services Management
USAA November 2012 - Present
AAA November 2009 - November 2012
AAA October 2008 - November 2009
Integrated Real Estate Processing January 2005 - July 2008
Skills
Organized Multi-tasker, Fast Paced Environment, Customer Service, Microsoft Office, Standards Compliance, Communication, Creativity, Motivated self-starter, Timely Decision Making, Close Attention to..., Meet Deadlines, Policy
Education
Indiana University of Pennsylvania 1999 — 2003
Bachelor's degree, Communications Media
Health Nurse September 2014 - Present
Health Nurse March 2014 - September 2014
Day Camp June 2014 - August 2014
Chamberlain College of Nursing May 2013 - March 2014
LIU CW Post January 2013 - May 2013
Nassau Community College January 2011 - December 2012
Nassau County Coalition Against Domestic Violence April 2012 - November 2012
Accounting Firm 2004 - 2009
AAA March 2001 - October 2004
Skills
Medical Terminology, Microsoft Excel, Microsoft Word, PowerPoint, Critical Thinking, Vital Signs, Nursing, Cpr Certified, Advanced Cardiac Life..., Basic Life Support, First Aid, Medical Records, EMR, Time Management, BLS, Clinical Research, Healthcare, Patient Safety, Patient Education
Education
Chamberlain College of Nursing-Addison Campus 2013 — 2014
Bachelor's Degree, Nursing Science, 4.0 GPA
Nassau Community College 2009 — 2012
Associate of Science (A.S.), Nursing
Hofstra University
Sacred Heart Academy
American Midwest Bank April 2015 - Present
TCF Bank May 2014 - May 2015
JPMorgan Chase April 2012 - May 2014
AAA April 2010 - March 2012
homestart mortrgage 1994 - 1996
Skills
Banking, Credit, Loans, Mortgage Lending, Financial Analysis, Portfolio Management, Investments, Risk Management, Equities, Fixed Income, Financial Modeling, Credit Analysis, Customer Service, Sales
Education
Harper College 1985 — 1989
Associate of Arts and Sciences (A.A.S.), mgmt
forest view high school 1981 — 1985
AAA May 2011 - Present
Wukiebuilt July 2006 - May 2011
Brockway-Smith Company November 2005 - July 2006
HPI October 2000 - November 2005
Skills
Can drive 24' box..., Acting rolls in small...
Education
Cathedral High School 1981 — 1982
Holyoke Community College
General Business Courses
Mount Wachusett Community College
General Studies and Math Courses
AAA August 2001 - Present
Skills
Music Education, Legal Assistant, Sunday School teacher, Instrumenrtal Music...
Education
Howard University
Master in Music Education/Education, Elementary Education and Teaching
AAA March 2010 - Present
Outback Steakhouse December 2009 - March 2010
JP Morgan Chase February 2009 - February 2010
Skills
Multi Tasking, Multi-line Phone, Microsoft Office, Customer Service, Customer Satisfaction, Communication, Interpersonal..., Data Entry, 10 Key
Education
Western Michigan University 2006 — 2008
Bachelor of Arts (B.A.), Organizational Communication, General
Grand Valley State University 2004 — 2006
no degree, Photography
Genzyme November 2011 - Present
AAA June 2010 - September 2010
Allied Barton Security September 2007 - June 2010
Education
Gibbs College-Boston 2006 — 2008
Associates Degree, Computer Network Operations
United States Postal Service Support SpecialistWestern Massachusetts Training ConsortiumJune 2015 - Present
Smith & Wesson April 2011 - May 2014
AAA May 2005 - November 2005
Peter Pan Bus Lines June 2003 - September 2003
Skills
Account Reconciliation, General Ledger, Accounts Payable, Journal Entries, Accounts Receivable, GAAP, Financial Accounting
Education
Holyoke Community College
MedStar Good Samaritan Hospital March 2015 - Present
Jen's Childcare August 2004 - February 2015
AAA September 1999 - June 2004
Liberty Mutual Insurance November 1997 - May 1999
Skills
BLS, CPR Certified, Nursing, ICS 100, ICS 700, Customer Service, Public Speaking, Microsoft Office, Microsoft Excel, Healthcare, Hospitals, Microsoft Word, Customer Satisfaction, Outlook, Event Planning, Time Management, Sales
Education
University of Maryland University College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Harford Community College 2013 — 2014
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse