Advance America
Industry: Company
DescriptionHeadquarters: Spartanburg, South Carolina, United States Founded: 1997 Subsidiaries: ADVANCE AMERICA, CASH ADVANCE CENTERS OF OHIO, INC, Parent organization: Grupo Elektra
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Advance America Employees
ADP 2008 - Present
Reliant Energy August 2006 - March 2008
Advance America February 2003 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, ADP Payroll, Accounts Payable, Payroll Taxes, Microsoft Publisher, Data Entry, SAP, Payroll, Human Resources, Customer Service, Leadership
Education
Texas School of Business 2002 — 2003
Texas School of Business-Friendswood 2002 — 2003
Master of Computer Applications (M.C.A.)
Advance America November 2014 - Present
Advance America September 2003 - October 2014
Advance America May 2002 - September 2003
Advance America May 2000 - May 2002
Skills
Cash Management, Inventory Management, Leadership, P&L, Profit, Team Building, Income Statement, Budgets, Hiring, Inventory Control, Retail, Customer Satisfaction, Performance Management, Store Management, Operations Management, Forecasting, Customer Service
Education
University of Arkansas
Associate of Science (AS), Business Administration and Management, General
G6 Hospitality LLC November 2013 - Present
Advance America August 2000 - April 2013
Rent-A-Center July 1999 - July 2000
Burr Chemical February 1997 - June 1999
Skills
Visionary Leadership, Strategic Business..., Operation Management, Mentoring and Coaching, Change Management, P&L Management, Recruitment, Strategic Planning, Leadership, Recruiting, Accounting, Budgets, Coaching, Customer Satisfaction, Customer Service, Executive Management, Forecasting, Hiring, Income Statement, Inventory Management, Leadership Development, Management, Marketing Strategy, Operations Management, Performance Management, Process Improvement, Process Scheduler, Sales, Product Development, Start-ups, Team Building, Training, Profit, Sales Operations, Vendor Management, Retail, Team Leadership, Sales Management, Customer Retention, Account Management
Education
The University of Texas at Austin 1989 — 1991
Business
Shannon High School 1982 — 1986
Diploma, General Studies
Advance America March 2014 - Present
BAYADA Home Health Care February 2013 - February 2014
Merle Norman Cosmetics September 2008 - June 2013
Spartanburg Regional Healthcare System August 2004 - February 2008
Skills
Building Relationships, Communication, Marketing, Management, Leadership, Recruiting, Medical Billing, Staffing Services, Goal Oriented, Organization, Efficiency, Reliability, Compassion, Compliance, Community Outreach, Interviews, Payroll, Time Management, Training, Case Management, Employee Training, Office Management, Customer Satisfaction, Customer Service, Team Building, Appointment Scheduling, Policy, Organizational..., Home Health Agencies, Teamwork, Employee Relations, HIPAA, Coaching, New Hire Orientations, Microsoft Word, PowerPoint, Medicaid, Healthcare Management, Data Entry, DISC
Education
Western Governors University 2014 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of South Carolina Upstate 2008 — 2012
Bachelor of Arts (BA), Health Information/Medical Records Administration/Administrator
Spartanburg Community College 2001 — 2003
Associate of Arts (AA), English Language and Literature/Letters
Hi-Tech Metal Finishing April 2014 - Present
Southwest United Industries, Inc. January 2014 - April 2014
Southwest United Industries, Inc. October 2010 - January 2014
Southwest United Industries, Inc. September 2006 - October 2010
Advance America February 2006 - September 2006
Skills
Teamwork, Customer Retention, Quality Auditing, Management, Committed to..., Highly Organized &..., Catia, Catia V5, Excellent Interpersonal..., Detail Oriented, Self Directed, Training, 5S, Lean Manufacturing, Team Leadership, Aerospace, Aviation, Leadership, CATIA, Continuous Improvement, Six Sigma
Education
Spartan College of Aeronautics and Technology 2005 — 2007
Bachelor of Science (B.S.), Aviation/Airway Management and Operations
Spartan College of Aeronautics and Technology 2003 — 2005
Associate of Science (A.S.), Aviation Maintenance with Avionics
CB&I September 2013 - Present
Sterling Jewelers April 2013 - Present
Advance America May 2006 - September 2013
Big Dog World March 2004 - August 2005
Skills
Management, Sales, Business Strategy, Budgets, Accounting
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2007
Bachelor of Science (BS), Electronic Business
Southern University and Agricultural and Mechanical College at Baton Rouge 2001 — 2005
Bachelor of Science (B.S.), Marketing
Advance America August 2011 - Present
Orion Federal Credit Union September 2005 - August 2010
Hospitality Federal Credit Union February 1998 - September 2005
Skills
Auditing, Finance, Financial Reporting, Financial Modeling, Budgets, Financial Services, Credit, Customer Service, Microsoft Excel, Cash Management, Risk Management, Operations Management, Banking, Loans, Financial Analysis, Accounting, Process Improvement, Management, Sales, Commercial Banking, Investments, Corporate Finance, Team Building, Sales Management, Financial Accounting, Payroll, Analysis, Vendor Management, Executive Management, Accounts Receivable, Strategic Financial..., Income Statement, Credit Analysis, Financial Risk, Business Analysis, Mergers & Acquisitions, Mortgage Lending, Forecasting, Time Management, Financial Audits, Payments, Retail Banking, Access, Sarbanes-Oxley Act, Managerial Finance, Team Management, Enterprise Risk..., Internal Controls, Cash Flow, General Ledger
Education
The University of Memphis 1995 — 2004
Banking and Financial Support Services
Advance America March 2014 - Present
DICK'S Sporting Goods July 2012 - March 2014
jcpenney October 2011 - May 2012
Cedar City, Utah May 2008 - August 2011
Skills
Visual Merchandising, Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft Publisher, Fluent in American Sign..., Supervisory Skills, Organizational..., Money Transfers, Budget Process, Small Business..., Financial Statements, Business Planning, New Market Growth, Customer Service, Advertising
Education
University of Phoenix 2011 — 2014
Human Resources Management and Services
Southern Utah University 2008 — 2010
Associate's degree, Social Sciences
Diversco Integrated Services May 2009 - Present
Centerplate May 2008 - May 2009
Advance America June 2005 - February 2008
Skills
Microsoft Excel, Outlook, Inventory Management, Microsoft Word, Microsoft Office, Customer Service, Management, Contract Management, Accruals, PowerPoint, Fixed Assets, General Ledger, Journal Entries, Account Reconciliation, Year-end Close, Accounting, Bank Reconciliation
Education
Winthrop University 2003 — 2005
Bachelors Degree, Accounting
Spartanburg Community College 1997 — 2000
Associate's degree, Accounting
Winter Haven, FL January 2013 - Present
Advance America March 2010 - January 2013
Skills
Outstanding..., Highly Organized &..., Written & Verbal..., Financial Services, Microsoft Office, Microsoft Excel, Proficient Typing Skills, Numeric Filing, Multitasking Skills, Telephone Skills, Team Leadership
Education
University of Central Florida 2010 — 2012
Bachelor of Science (B.S.), Criminal Justice and Corrections, 3.2 GPA
Valencia Community College 2009 — 2009
Associate of Arts (A.A.), Political Science-Prelaw
Advance America March 2015 - Present
LS travel retail North America November 2013 - February 2015
Job 1 America September 2012 - April 2013
Morrison Senior Dining/AFSCME May 2008 - September 2012
GMO Lawncare Service October 2004 - March 2008
Skills
Customer Service, Human Resources, Training, Recruiting, Management, Office Administration, Sales, Union Labor, Job Fairs, Applicant Tracking..., Temporary Staffing, Payday Loans, Team Leadership, Data Entry, Microsoft Office, Mediation, Leadership, Team Building, Public Speaking, Time Management
Education
University of Michigan 2015 — 2017
Bachelor’s Degree, Political Science and Government
Wayne County Community College District 2015 — 2016
Associate’s Degree, Office Management and Supervision
Wayne County Community College District 2004 — 2014
Associate’s Degree, Science
Wayne Mediation Center 2012 — 2012
General Civil Mediation Training, Facilitated Mediation
Casa Richard Academy 2000 — 2004
High School, General Studies
Wyandot Inc August 2013 - Present
Advance America July 2009 - August 2013
Pizza Hut June 2003 - November 2009
Skills
Management, Budgets, Leadership, Microsoft Excel, Sales, Team Building, Customer Service, Training, Strategic Planning, Team Leadership, Event Planning, Time Management
Education
The Ohio State University
Bachelor of Arts (B.A.), Psychology
Advance America April 2013 - March 2015
Brookshire Grocery Company January 2010 - April 2013
Skills
Management, Microsoft Excel, Customer Service, Time Management, Banking
Education
University of Louisiana at Monroe 2003 — 2010
Bachelor of Business Administration (BBA), Marketing
Advance America October 2010 - Present
Walmart August 2009 - October 2010
Pettis Valuations March 2009 - August 2009
Toys R Us October 2008 - August 2009
Skills
Accounting, Credit, Customer Service, Sales, Merchandising, Cash Management, Payments, Public Relations, Interviews, Residential Homes, Security, Cash Register, Pricing, Credit Cards, Property, Construction, Sellers, Customer Satisfaction, Retail, Microsoft Excel, Management, Time Management, Leadership, Microsoft Office
Education
Oklahoma City Community College 2010 — 2011
n/a, Biology
University of Central Oklahoma 2009 — 2010
n/a, Biology
Johnson Controls August 2015 - Present
Johnson Controls November 2014 - July 2015
Johnson Controls April 2013 - October 2014
Kohls Corporation March 2012 - March 2013
Advance America September 2010 - March 2012
Avocent January 2007 - September 2010
Wal-Mart January 2004 - January 2007
Skills
SDLC, IT Security, IT Governance, SOX, Internal Audit, Audit, Auditing, IT Audit, Governance, Sarbanes-Oxley Act, SAP, Internal Controls, CISA, Financial Audits, Information Security, Enterprise Risk..., Sarbanes-Oxley, SAS70, Accounting, Business Continuity, Business Process, Business Process..., COBIT, COSO, Corporate Governance, Cost Accounting, Disaster Recovery, ERP, External Audit, Finance, Financial Accounting, Financial Reporting, Financial Risk, Forecasting, Fraud, GAAP, GLBA, HIPAA, Identity Management, Information Security..., Information Technology, Managerial Finance, Mergers, PCI DSS, PeopleSoft, Process Improvement, Quality Auditing, Revenue Recognition, Risk Assessment, Risk Management
Education
University of Alabama 2001 — 2003
BBA in Accounting, Accounting
University of Alabama 2001 — 2003
BS, Accounting
Wells Fargo March 2013 - September 2014
Wells Fargo Bank March 2013 - September 2014
Advance America March 2012 - March 2013
ACE Cash Express February 2007 - March 2013
US Army May 2003 - May 2011
Skills
Accounting, Financial Analysis, Financial Reporting, Corporate Finance, Banking, Customer Service, Customer Experience
Education
Strayer University 2009 — 2014
Associate's Degree, Business Administration and Management, General, 3.0
Advance America October 2014 - Present
Skills
Microsoft Office, PowerPoint, Public Speaking, Research, Psychology, Leadership, Microsoft Word, Teamwork, Community Outreach, Higher Education, Event Planning, Outlook, Data Entry, Customer Service
Education
University of South Carolina Upstate 2014 — 2015
Bachelor of Business Administration (B.B.A.), Accounting
South Carolina State University 2007 — 2012
Bachelor of Science (B.Sc.), Psychology
Chickasaw Nation August 2013 - Present
Choctaw Nation of Oklahoma August 2007 - June 2013
Choctaw Nation of Oklahoma August 2008 - July 2009
Advance America August 2006 - August 2007
Skills
Customer Service, Microsoft Excel, Time Management, Team Building, Serving Others, Integrity, Stewardship, Deliver Results, Deadline Driven, Highly detail oriented, Microsoft Office, Outlook, Assertiveness, Work Ethic, Microsoft Word, Oral & Written..., Fingerprinting, Credit Analysis, Human Resources, Employment Verifications, character reference..., gaming license..., Criminal Records, background investigator, Handle Confidential..., Casino, Policy, Process Scheduler, Gaming, Kronos Timekeeping, Budgets, Supervisory Skills, Training, Tribal Gaming, Auditing, Surveillance, Craps, Casino Gaming, Leadership, Event Planning, Public Relations, Community Outreach, Public Speaking, Government Ethics, Government, Project Planning, Strategic Planning, System Administration, Research, Data Analysis
Education
Southeastern Oklahoma State University 1993 — 1996
Bachelor of Science (BS), Occupational Safety and Health, 3.9
Burlington Stores, Inc. July 2013 - Present
Advance America April 2012 - October 2012
Ross Stores, Inc. 2009 - 2012
Skills
Customer Service, Sales, Retail, Retail Sales, Cashiering, Data Entry, Microsoft Word, Microsoft Office, Profit, Visual Merchandising, Cash Register, Telephone Skills, Customer Experience, Team Building
Education
The Philippine Women's University 1988 — 1994
Business Administration, Business Administration and Management, General
Advance America December 2008 - Present
Skills
Cash Management, Cross Selling, Customer Service, Finance, Loans, Financial Services, Management, Team Management, Budgets
Education
University of Cincinnati-Clermont College
Health Information/Medical Records Technology/Technician
Advance America October 2012 - Present
All Credit Lenders January 2012 - July 2012
Skills
Retail, Sales, Recruiting, Team Building, Coaching, Team Leadership, Inventory Management, Customer Satisfaction, PowerPoint, Loss Prevention, Call Centers, Customer Retention, Customer Experience, Banking, Teamwork, Telephone Skills, Cashiering, P, Finance, Cold Calling, Troubleshooting, Data Entry
Education
University of Dubuque 2006 — 2007
Stewart Business Systems, A Xerox Company November 2014 - Present
Ricoh Americas Corporation October 2013 - June 2014
Symmetry Financial Group January 2012 - October 2013
NBC January 2010 - June 2010
TechWireless March 2007 - June 2010
Advance America July 2006 - April 2007
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Flexibility, Time Management, Adaptability, Client Relations Skills, Highly Detailed, Energetic Self-Starter, Customer Service, Social Networking, Insurance, Marketing, CRM, Sales, Management, Leadership, Cold Calling, Sales Operations, Account Management, Strategy
Education
Temple University 2007 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
The Oilerie-The Woodlands March 2015 - Present
Landmark Industries dba Timewise March 2014 - March 2015
Western Shamrock Corp. dba Western Finance July 2012 - October 2013
Rent-A-Center's RAC Acceptance November 2011 - April 2012
Goldrush/Gold Buyers June 2010 - June 2011
Cash Zone January 2009 - June 2010
Advance America September 2004 - January 2009
Boot World January 1998 - February 2004
Cigarettes Cheaper January 1996 - January 1998
Soundwaves,Inc. December 1979 - April 1994
Skills
Profit, Retail, Sales, P&L Management, Management, Team Building, Hiring, Training, Loss Prevention, Recruiting, Operations Management, Customer Service, Merchandising, Inventory Management, Coaching, Performance Management, Succession Planning, Customer Retention, Payroll, Marketing, Store Management, Store Operations, Multi-unit, P&L, Driving Results, Budgets, Multi-Unit Management, Financial Services, District Management, Strategic Planning, Time Management, Purchasing, Staff Development, Multi-unit Retail..., Customer Acquisition, Cost Management, Accounts Receivable, Quality Auditing, Income Statement, Staff Retention, Accounts Payable, New Store Openings, Business Turn-arounds, Retail Site Selection
Education
Texas Tech University
Business Administration, Management and Operations
Advance America
Skills
Customer Service, Management, Sales, Leadership, Team Leadership, Budgets, Time Management, Call Centers, Financial Analysis, Data Entry
Education
University of Florida 2007 — 2011
Bachelor's of Arts, Linguistics
Advance America June 2012 - Present
Sports Authority May 2011 - Present
Memphis City Schools January 2012 - April 2012
University of Memphis January 2012 - April 2012
Lowe's Home Improvement Warehouse July 2008 - May 2011
Education
The University of Memphis
Bachelor of Science, Exercise Health and Sport Science
Walt Disney World September 2013 - Present
Advance America November 2006 - February 2012
RadioShack February 2005 - May 2006
RadioShack April 1994 - January 2005
Webster Fire Department June 1980 - September 1996
Montgomery Ward August 1983 - January 1994
Skills
Organizational..., HR Strategy, Team Management, Training & Development, Expense Management, P&L responsibility, Time Management, Employee Hiring, Loss Prevention, Store Management, Inventory Control, Multi-Unit Management, P&L Management, Management, Retail, Leadership, Training, Performance Management, Profit, Sales, Hiring, Human Resources, Merchandising, Payroll, Recruiting, Employee Training
Education
Texas A&M University 1981 — 1995
Clear Creek High School 1979 — 1983
Graduate, General Studies
City of New Orleans - Office of Community Development November 2012 - Present
Bruno & Tervalon LLP, Cpas July 2006 - November 2012
Advance America December 2005 - June 2006
New Orleans Recreational Department December 1995 - August 2005
Skills
Accounting, Auditing, Internal Controls, Financial Reporting, Non-profits, Financial Analysis, Nonprofits, Financial Statements, Leadership, Program Management, Account Reconciliation, Microsoft Excel, Finance, Project Planning, Sarbanes-Oxley Act, Payroll, Tax, General Ledger, Microsoft Office, Analysis, Accounts Payable, Access, CPA, Accounts Receivable, Journal Entries, GAAP, QuickBooks, Budgets, Financial Accounting, Managerial Finance, Forecasting, Cash Management
Education
Brother Martin High School
Southern University at New Orleans
BS, Accounting
The WH Platts Company August 2010 - Present
IRSA Video August 2010 - Present
IRSA Video August 2010 - Present
Wells Fargo August 2006 - August 2010
Advance America September 2000 - July 2006
Skills
Accounts Payable, Accounting, Accounts Receivable, Account Reconciliation, Financial Reporting, General Ledger, QuickBooks, Payroll, Microsoft Excel, Financial Accounting, Bookkeeping, Microsoft Office, Auditing, Financial Analysis, Journal Entries, Budgets, Outlook, Microsoft Word, Tax, Spreadsheets, Bank Reconciliation, Accruals, Balance
Education
Trident Technical College
Advance America July 2007 - Present
Domino's Pizza March 1997 - 2007
Domino's Pizza March 1993 - December 2001
Skills
Microsoft Excel, Team Building, Operations Management, Microsoft Office, Banking, Customer Service, Leadership, Budgets, Customer Satisfaction, Management, Recruiting, Sales, Marketing, Social Media, Musician, Performance Management, Call Centers, Public Speaking
Education
Middlesboro High School 1987 — 1991
Southeast Community College
Business Administration and Management, General
Dependable Concierge Services 2007 - Present
Xtreme Conferences December 1999 - Present
Listen to the Sound Tour/Building 429's Music Tour March 2011 - April 2011
Construction 2002 - 2009
'A' Limousine 2004 - 2006
Advance America 2001 - 2002
JC Wireless 1998 - 2000
Hardy Dealerships 1995 - 1996
Macy's 1995 - 1995
Walmart 1992 - 1995
Skills
Microsoft Word, Research, English, Windows, HTML, Customer Service, Negotiation, Social Networking, Networking, Business Networking, Hospitality Industry, VIP Services, Transportation, Personal Administration, Limo, Training, Marketing, Field Supervision, Operations Management, Sales, Project Management, Event Management, Life Insurance, Commercial Driving, Tour Management, Music Management, Rentals, Furniture, Restaurants, New Restaurant Openings, Product Launch, Notary Public, Mission Work, Refugees, Church Events, Friendly Personality, Personal Care, Concierge Services, Music Festivals, Concert Production, Couriers, Running Errands, Carpentry, Charity Marketing, Fashion Design, Retail Sales, Event Planning, Non-profit Leadership, AV, Incentive Travel
Education
Southern Nazarene University
Advance America October 2005 - September 2007
Taco Bell February 1996 - March 2006
Skills
Data Entry, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, 10 Key, Telephone Skills, Medical Terminology, Filing, Time Management, Customer Satisfaction, Teamwork, Process Scheduler
Education
Ultimate Medical Academy-Tampa 2012 — 2014
Associate's degree, Medical Billing & Coding, 4.0
Advance America January 2012 - Present
Photos By Gary February 2006 - Present
Books-A-Million October 2004 - April 2011
Grand Strand Healthcare, Inc. March 2002 - August 2004
Church of Scientology Int'l March 1985 - October 2001
Skills
Customer Service, Microsoft Office, PowerPoint, Word, Excel, Photography, Writing, Health, Healthcare, Data Entry, Coordination, Problem Solving, Telephone Skills, Retail, Merchandising, Advertising, Public Relations, Editing, Public Speaking, Supervisory Skills, Documentation, Administration, Microsoft Excel, Microsoft Word, Software Documentation, Team Leadership, Sales, Facebook, Training, Team Building, Social Media Marketing
Education
University of Phoenix 2003 — 2006
Bachelor of Science, Health Care Services/Administration
The Ohio State University 1981 — 1985
BMA, Opera
Beechcroft High School 1976 — 1981
Diploma, Honors
Acceptance Insurance August 2014 - Present
Advance America February 2011 - August 2014
EZcorp April 2006 - February 2011
Blockbuster November 2001 - April 2006
Diamond Shamrock/Valero April 1987 - November 2001
Skills
Loss Prevention, Profit, Income Statement, Retail, Multi-unit, Merchandising, Team Building, Employee Relations, Inventory Management, Operations Management, Customer Service, Coaching, Strategic Planning, Inventory Control, Performance Management
Education
The University of Georgia 1973 — 1977
Bachelor's degree
BS Degree
Bachelor of Science (BS)
Intersections Inc. August 2012 - September 2014
Advance America March 2009 - July 2012
Revolution Money May 2007 - July 2008
Upromise Inc. (Now Sallie Mae Corp) March 2005 - April 2007
Capital One - AmeriFee LLC January 2002 - April 2005
Capital One January 2000 - January 2002
Capital One March 1996 - January 2000
GTE Data Services January 1992 - March 1996
Signet Bank July 1987 - January 1992
Skills
Project Portfolio..., Credit Cards, Data Warehousing, Business Relationship..., Process Engineering, Program Management, CRM, Strategy, SDLC, Financial Services, Integration, Information Technology, PMO, Management, Leadership, Vendor Management, Business Intelligence, Process Improvement, Executive Management, Project Management, Risk Management
Education
The George Washington University - School of Business 1997 — 2000
Masters Certificate, Project Management
Virginia Commonwealth University - School of Business 1983 — 1987
BS, Business Information Systems
FinFit, LLC February 2012 - Present
ACE Cash Express January 2010 - October 2011
Advance America June 2006 - January 2010
Skills
Coaching, Team Building, Data Analysis, Management, Banking, Customer Satisfaction, Customer Service, Marketing, Microsoft Office, P, Performance Management, Profit, Recruiting, Program Management
Education
Tidewater Community College 2002 — 2004
Business Management, Business Law, Managment
Advance America January 2013 - Present
American Credit Services July 2012 - December 2012
Index Environmental Services February 2008 - May 2012
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Strategic Planning, Budgets
Education
Southwestern Illinois College 2010 — 2014
Associate's Degree, Accounting and Business/Management, 3.5
Office of Mike Sullivan, Tax Assessor-Collector January 2014 - Present
Advance America September 2013 - January 2014
Dollar Tree Stores 2011 - 2013
Walmart June 2007 - September 2011
99 Cents Only Stores February 2004 - June 2007
Skills
Computers, Fax, Microsoft Office, Training, Customer Satisfaction, Leadership, Management, Recruiting, Process Scheduler, Teamwork, Customer Service, Sales, Merchandising, Marketing, Auditing, Policy, Banking, Spanish
Education
Universidad Autónoma de Nuevo León 1995 — 2000
Psychology
Amazon January 2015 - Present
Advance America May 2014 - Present
YMCA Northwest Branch December 2013 - Present
Music & Dance Preschool January 2013 - Present
Bedford Christain Acadamy June 2011 - May 2012
Plato's Closet February 2011 - June 2011
Skills
Customer Service, Microsoft Office, Phone Etiquette, Cashiering, Childcare, Program Management, Office Administration, Project Planning, Cpr Certified, Facebook, Data Entry, Critical Thinking, Telephone Skills, Leadership, Time Management, Social Media, Microsoft Excel
Education
Tarrant County College 2010 — 2013
Psychology
Saginaw High School 2006 — 2010
Dell July 2012 - Present
Muzak, LLC September 2010 - July 2012
Carolina Laser Technology August 2008 - May 2010
Advance America March 2008 - August 2008
Army National Guard August 2002 - August 2008
Skills
Cisco IOS, Cisco devices, Hardware Support, Remote Support, Wireless Networking, Switch Configuration, Active Directory, Windows Server, Cisco Technologies, Computer Hardware, Help Desk Support, Microsoft Exchange, Network Administration, OS X, Remote Desktop, Servers, Software Installation, Toggle, Troubleshooting, VMware, VPN, Windows 7, XP, Windows XP
Education
Strayer University (VA) 2009 — 2011
Bachelor of Science-Information Systems, Networking
Spartanburg Community College 2005 — 2008
Associate Degree, Computer Technology w/Networking
LexisNexis November 2014 - Present
Advance America June 2006 - November 2014
NewPage Corporation May 2005 - June 2006
Reynolds and Reynolds August 1999 - April 2005
LexisNexis April 1997 - August 1999
Dayton Children's Medical Center 1989 - 1997
Skills
Performance Management, Employee Relations, Talent Management, Succession Planning, Employee Engagement, Executive Coaching, Employee Benefits, Leadership Development, Team Building, Strategy, Coaching, Organizational..., PeopleSoft, Leadership, Personnel Management, Talent Acquisition, Human Resources, Onboarding, Workforce Planning, HRIS, Recruiting, Deferred Compensation, Organizational..., Hiring, New Hire Orientations, Applicant Tracking..., Employee Training, Benefits Administration
Education
Xavier University 1998 — 2000
MBA
Wright State University 1988 — 1989
BA
The Ohio State University 1980 — 1984
Care Cash Express LLC August 2013 - Present
PLS Financial Services June 2008 - May 2013
Advance America 2002 - 2008
Evans Systems Inc. September 1991 - November 2002
City of Bay City, Texas May 1988 - June 1992
Skills
Income Statement, Operations Management, Profit, Financial Services, Multi-unit, Strategy, Customer Satisfaction, Team Building, Hiring, Executive Management, P&L Management, Retail, Management, Leadership, Forecasting, Start-ups, New Business Development, Sales Management, Coaching, Budgets, Inventory Management, Process Improvement, Risk Management, Credit, Training, Banking, Call Centers, Cross-functional Team..., Vendor Management, Business Planning, Change Management, Strategic Planning, Business Development, Financial Analysis, Mergers & Acquisitions, Analysis, Negotiation, Account Management, Contract Negotiation, Team Leadership, Sales, Time Management, Leadership Development, Sales Operations, Employee Relations, Finance, Customer Retention, Performance Management, Customer Service, Recruiting
Education
Texas State University-San Marcos 1983 — 1985
Ovation Brands September 2014 - Present
WENRUS Farms June 1996 - September 2015
Proaxis Therapy November 2013 - August 2014
Jackson Walker Consulting February 2013 - January 2014
Ob Hospitalist Group March 2010 - February 2013
Advance America June 2006 - March 2009
Direct General Insurance October 2002 - June 2006
FISI Madison Financial/Progeny Marketing 2000 - 2003
Walker Bros. Farm March 1978 - December 1993
University of Tennessee Institute of Agriculture May 1989 - August 1989
Skills
Strategy, Leadership, Business Development, Cross-functional Team..., Strategic Partnerships, Executive Management, Strategic Planning, Management, Business Strategy, Contract Negotiation, Marketing, Risk Management, Insurance, Project Management, Healthcare, Start-ups, Process Improvement, New Business Development, Team Management, Enterprise Software, Product Development, Budgets, Mergers & Acquisitions, Change Management, Team Building, Entrepreneurship, Business Analysis, Vendor Management, Financial Services, Business Planning, Mergers, Negotiation, General Corporate...
Education
Harvard Law School - Program on Negotiation Series 2008 — 2008
N/A, Program On Negotiation
The University of Memphis 1994 — 1997
JD/MBA, Law
Covenant Theological Seminary 1992 — 1993
Graduate Certificate
University of Tennessee-Knoxville 1988 — 1992
BS, Management
Axcess Financial January 2012 - Present
Medical Weight Management April 2011 - January 2012
PLS Financial Services April 2009 - April 2011
Check Into Cash May 2008 - December 2008
Mid East Ohio Regional Council (MEORC) September 2007 - May 2008
Advance America March 1998 - September 2007
Skills
Process Improvement, Customer Service, Budgets, Leadership, Coaching, Microsoft Excel, Performance Management, Microsoft Office, Inventory Management, Forecasting, Team Building, Team Leadership
Education
The Ohio State University 1985 — 1989
Stewart Lender Services June 2013 - Present
Ocwen Financial Corporation September 2008 - June 2013
Advance America January 2008 - September 2008
Skills
Mortgage Lending, FHA, Loans, Banking, Portfolio Management, Mortgage Servicing, Foreclosures, Default, Credit, Short Sales, Auditing, Mortgage Banking, Loss Mitigation, Accounting, Residential Mortgages, Collections, Financial Analysis, Management, Customer Service, Negotiation
Education
Texas Southern University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Accounting
Advance America October 2012 - Present
Common Ground Consulting, LLC 2010 - 2012
NALEO Educational Fund 2010 - 2012
Advance America 2004 - 2010
Texas Water Development Board 1998 - 2004
City of Austin 1996 - 1998
John F. Hickman & Associates 1994 - 1996
Skills
Government Affairs, Community Relations, Community Outreach, Policy, Government, Government Relations, Public Policy, Public Speaking, Coalition Building, Policy Analysis, Politics, Corporate Fundraising, Team Management, Project Planning, Grassroots Advocacy, Third Parties, Partner Relationship..., Relationship Development, Zoning, Project Management, Latino Outreach, Urban Planning, Fundraising, Community Development, Coalitions, Partner Management, Strategic Communications, Legislation, Legislative Relations, Political Campaigns, Speech Writing, Political Communication, Political Science, Public Affairs, Non-profits, Environmental Policy, Political Consulting, Legal Writing, Grassroots Organizing, Economic Development
Education
The University of Texas at Austin
MS, Community & Regional Planning
The University of Texas at San Antonio
BA, Political Science
Trajan Insurance and Wealth Services February 2012 - Present
Examiner.com January 2012 - February 2012
Walgreens January 2006 - October 2011
Advance America January 2003 - October 2006
Citizens, Inc January 2003 - November 2003
Innet Financial Group January 2001 - October 2002
South Plains Church January 1995 - July 2000
Texas Tech University January 1990 - May 1995
Mexi-Teria Restaurant January 1989 - April 1990
NTS Communications January 1987 - April 1989
Skills
Freelance Writing, Writing, Editing, Insurance, Financial Services, Customer Service, Strategic Financial..., Retirement Planning
Education
Texas Tech University 1987 — 1994
Bachelor of Science, Financial Planning
South Plains College 1983 — 1987
Associate of Arts, Business Administration
AT&T July 2013 - Present
AT&T Mobility April 2007 - June 2013
Sprint Nextel June 2004 - March 2007
Advance America September 2001 - June 2004
the good guys! March 1998 - July 2001
Burger King Corporation July 1992 - February 1998
Burger King Corporation March 1987 - June 1992
Skills
Sales, Mobile Devices, Sales Management, Customer Satisfaction, Team Building, Customer Experience, Team Leadership, Program Management, Customer Service, Management, Telecommunications, Integration, Product Management, Account Management, Project Management, Business Analysis, IP
Education
Truckee Meadows Community College 1992 — 1995
Accounting and Business/Management
Advance America September 2015 - Present
PMI Palmetto Chapter October 2012 - Present
Coveris Group July 2014 - June 2015
D&W Fine Pack June 2012 - July 2014
Sealed Air Corporation March 2003 - May 2012
Verizon Wireless June 1999 - January 2003
Skills
Certified Project..., Lotus Notes, Business Analysis, Process Improvement, Google Apps, Program Management, WBS, Resource Management, Vendor Management, Project Planning, Project Management, PMO, Team Building, Management, ITIL, Leadership, Manufacturing, SAP, IT Management, Agile Methodologies, MS Project, PMP, ERP, Information Technology, Business Process..., Visio, Business Process, Project Portfolio..., Cross-functional Team..., Microsoft Project
Education
Spartanburg Community College 1994 — 1996
Associate's degree, Computer Science
University of South Carolina-Columbia 1992 — 1994
Computer and Information Sciences
Advance America October 2013 - Present
H&R Block October 2010 - April 2013
H&R Block July 2011 - February 2012
Scotiabank Mexico December 2004 - January 2009
Scotiabank Mexico April 2001 - November 2004
Scotiabank Inverlat June 1983 - March 2001
Skills
Retail, Administration, Credit, Customer Relations, Problem Solving, Team Building, Teamwork, Financial Planning, Leadership Development, Leadership, Strategic Planning, Public Speaking, Spanish, Environmental Awareness, Coaching, Marketing Communications, Social Networking, Social Skills, System Administration, Customer Service, Management, Budgets, Marketing, Sales, Time Management
Education
University of Houston
Bachelor of Business Administration (B.B.A.)
Tecnológico de Monterrey 1993 — 1994
ESP, FINANZAS
Advance America September 2015 - Present
Bowlmor AMF July 1992 - July 2015
AMF Bowling March 2004 - March 2007
Skills
Sales Management, Team Building, Customer Service, P&L Management, Budgets, P&L, Operations Management, Hospitality, Inventory Management, Marketing Strategy, Leadership, Time Management, Event Management, Strategic Planning
Education
The George Washington University 1987 — 1988
Mathematics
John P. Stevens High School 1983 — 1987
Diploma
Advance America June 2015 - Present
BB&T September 2013 - May 2015
Nick & Moe's December 2012 - September 2013
City of Lakeland May 2013 - July 2013
Skills
Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, PowerPoint, Outlook, Microsoft Word, Research, Strategic Planning, Budgets, English, Windows, Teaching, Nonprofits, Management, Public Relations, Leadership, Community Outreach, Social Media, Banking, Sales, Teamwork
Education
University of Florida
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Polk State College 2011 — 2013
Associate of Science (A.S.), Accounting Technology/Technician and Bookkeeping
Advance America December 2014 - Present
General Dynamics Information Technology August 2013 - December 2014
MERRICK Industries, Inc. May 2006 - May 2009
Honeywell FM&T May 2003 - November 2006
Skills
Process Improvement, Customer Service, Microsoft Office, Troubleshooting, Software Documentation, Access, Program Management, Team Leadership, Project Management, Management, SharePoint, PeopleSoft, Analysis, Operations Management, Six Sigma, Lotus Notes, Logistics, SAP, Project Planning, Leadership, Time Management, Quality Assurance, MS Project, Training, Microsoft Project
Education
University of Maryland University College 1992 — 1995
Associate of Arts (A.A.), Management
Rutherford High School 1982 — 1985
High School Diploma, Advanced Curriculum
21st Century Self Storage March 2009 - Present
21st Century Storage March 2009 - Present
Complete Management Solutions, Inc. May 2012 - October 2012
21st Century Storage & Avis Budget Group / Dealer Location March 2008 - June 2010
Store Safe Self Storage July 2007 - March 2009
Advance America February 2004 - November 2007
Brundage Management Co. Sun Loans & Tax Company June 1996 - January 2002
Skills
Budgets, Employee Relations, Management, Sales, Marketing, Training, Negotiation, Customer Service, Outlook, Leadership, Recruiting, Process Improvement, Team Building, Coaching, Operations Management, Strategic Planning, Time Management, Project Management, Business Development, Microsoft Excel, Account Management, Customer Satisfaction, Retail, Customer Retention, Sales Management, Marketing Strategy, Contract Negotiation, New Business Development, Property Management, Start-ups, Inventory Management, Small Business, Sales Operations, P&L
Education
Truckee Meadows Community College 2002 — 2004
Smilin' Rick's Tattoo March 2011 - Present
HandMade Comforts & Gifts February 2013 - Present
Advance America June 2014 - July 2015
Skills
Craft, Social Networking, Customer Service, Marketing
Education
Strayer University (VA) 2011 — 2013
BS, Accounting
Advance America January 2015 - Present
Skills
Leadership, Customer Service, Team Building
Education
Southwest Tennessee Community College 1997 — 2000
Associate of Arts (A.A.), Associate of Science (A.A.S.), Accounting and Business/Management
University of Memphis
Management Information Systems, General
Cleveland Clinic December 2014 - Present
Advance America December 2013 - December 2014
Advance America July 2013 - December 2013
Advance America November 2011 - July 2013
Total Wine & More July 2011 - November 2011
Balloons Everywhere April 2011 - June 2011
Columbus Chamber April 2010 - June 2010
Ohio State Rugby Football Club May 2009 - June 2010
Theta Xi Fraternity January 2007 - January 2008
Skills
Legal Writing, Legal Research, Policy, Analysis
Education
University of Nebraska-Lincoln 2014 — 2017
Business Administration and Management, General
Villanova University 2010 — 2011
Paralegal Certificate, Continuing Studies - Paralegal
The Ohio State University 2006 — 2010
BA with Honors, Political Science
Advance America February 2006 - Present
Springs Industries January 1988 - August 2004
Skills
Team Building, Inventory Management, Process Improvement, Forecasting, Employee Relations, Performance Management, Budgets, Operations Management, Training, Change Management, Recruiting, Hiring, Leadership, Continuous Improvement, Microsoft Excel, Team Leadership
Education
Southern Wesleyan University
Associate, Business
Southern Wesleyan University
Associate Degree in Business
Rollins, Inc. July 2015 - Present
Assurant Specialty Property April 2014 - February 2015
Assurant Specialty Property October 2013 - February 2015
Assurant Specialty Property 2013 - February 2015
Assurant Specialty Property August 2012 - February 2015
Taxamize November 2011 - 2015
Partnership for Community Action Inc. October 2009 - September 2011
Partnership for Community Action Inc. October 2009 - December 2009
CIBA Vision 2007 - 2008
Advance America 2005 - 2007
Skills
Supervisory Skills, Policy, Customer Service, Microsoft Office, Administration, Word, Process Improvement, Outlook, Problem Solving, Contract Negotiation, Employee Relations, Continuous Improvement, Public Speaking, Event Planning, Negotiation, Team Building, Community Outreach, Call Centers, Public Relations, Event Management, Nonprofits, Program Management, Training, Social Media, Sales, Customer Satisfaction, Management, System Administration, Coaching, Leadership, Microsoft Word, Data Entry, Research, Budgets, Account Management, Recruiting, Strategic Planning, Payroll, Microsoft Excel, Project Management, Access, Software Documentation, Social Services, Time Management, Team Leadership, Interviews, Social Networking, Marketing
Education
Harvard Extension School 2015 — 2015
Certificate, Contract Law
Career Development Institute 1989 — 1991
Certificate, Business Management/Retail Sales
Talladega High School 1984 — 1988
Degree, Pre-Law
Talladega College
Law
US Army Reserve April 2014 - Present
Advance America February 2014 - Present
Robert Half Technology January 2014 - February 2014
Verizon Wireless June 2012 - December 2013
US Army July 2008 - March 2012
Unique Car Audio January 2005 - July 2008
Sonic Drive-In January 2004 - January 2005
Circuit City May 2003 - January 2004
Skills
Technical Support, Troubleshooting, Wireless Networking, VoIP, Mobile Devices, TCP/IP, Networking, Routers, Software Installation, Windows 7, Computer Hardware, CompTIA Network ..., CompTIA A Certification, Help Desk Support, Microsoft Office
Education
Strayer University-South Carolina 2012 — 2015
Currently Pursuing, Computer Systems Networking and Telecommunications
Woodruff High School 2000 — 2003
Diploma, High School
A Abana Auto Insurance November 2014 - July 2015
Advance America February 2014 - June 2014
TMX Finance October 2012 - January 2014
T-Mobile September 2011 - October 2012
ACE Cash Express April 2008 - September 2010
Finish Line March 2004 - March 2008
Skills
Customer Service, Merchandising, Retail, Loss Prevention, Inventory Management, Team Building, Profit, Sales, Microsoft Office, Leadership, Coaching, Training, Visual Merchandising, Inventory Control, Account Management, Human Resources, P, Competitive Analysis, Customer Satisfaction, Hiring, Customer Retention, Forecasting, Employee Relations, Performance Management, Direct Sales, Employee Training, Team Leadership, Leadership Development, Store Management, Data Entry, Pricing, Interviews, Customer Experience, Contract Negotiation, Sales Management, Recruiting, Business Development, Management, Event Planning, Analysis, Time Management, Purchasing, Operations Management, P&L Management, Sales Operations, Budgets, Marketing, Cold Calling, Process Scheduler, Multi-unit
Education
University of Houston 2000 — 2003
Bachelor, Kinesiology
Texas Southmost College 1997 — 1999
Associate, Liberal Arts
Texas Department of Insurance
Propert and Casualty License
Worked for DTNA through BPM Northwest December 2013 - November 2014
Southwest Airlines October 2012 - November 2013
jcpenney December 2010 - October 2012
Carnival Cruise Lines September 2007 - November 2010
Advance America June 2006 - August 2007
ALBA LIFE Insurance July 2005 - May 2006
Skills
PL/SQL, Oracle, SQL, JavaScript, SDLC, Unix Shell Scripting, Informatica, Data Migration, Databases, Business Intelligence, Requirements Analysis, Software Project..., XML, SSIS, Unix, SOA, Agile Methodologies, Microsoft SQL Server, SAP Data Services, AbInitio, ETL, Data Warehousing, Software Development, Data Modeling, Testing, Data Integration, OBIEE, Teradata, PowerCenter, Performance Tuning
Education
Sri Venkateswara University 2002 — 2005
Master of Computer Applications (MCA), Computer Programming
Sri Venkateswara University 1998 — 2001
Bachelor of Commerce (BCom), Computer Applications
Advance America June 2011 - Present
Skills
Customer Service, Sales, Strategic Planning, Leadership, Microsoft Excel, Marketing, Microsoft Word, Microsoft Office, Management, Public Speaking
Education
South Plains College
Associate's degree, Behavioral Sciences
Coronado High School
Diploma
U.S. Department of Education August 2010 - Present
Advance America July 2009 - August 2010
US Department of Education May 2008 - August 2008
US Department of Education May 2007 - July 2007
University of Mary Washington August 2005 - September 2006
Skills
Training, Financial Analysis, Finance, Accounting, Auditing, Managerial Finance, Microsoft Excel, PowerPoint, Research, Teamwork, Microsoft Word, Economics
Education
American Military University 2010 — 2014
MBA, Accounting
University of Mary Washington 2005 — 2009
BS, Business Administration
OTO Development August 2010 - Present
OTO Development July 2006 - August 2010
Extended Stay Hotels June 2005 - July 2006
Advance America May 2004 - June 2005
Extended Stay America 1998 - 2004
Extended Stay America May 1997 - 1998
Skills
Purchasing, Management, Product Development, Hotels, Renovation, Facilities Management, Leadership, Staff Development, Program Management, Hospitality, Budgets, Process Scheduler, Contract Negotiation, Hotel Management, Hospitality Management, Hospitality Industry, Training, Construction Management, Negotiation, Time Management, Cost Control, Human Resources, Construction, Revenue Analysis, Property Management..., Resorts, Opening Hotels, Pre-opening, Customer Satisfaction, Forecasting, Front Office, Operations Management, OnQ, Pre-opening experience, Lodging, Property Management
Education
University of Miami 1991 — 1997
Bachelor of Architecture (B.Arch.)
Nova High School 1988 — 1991
High School Diploma
Springleaf Financial Services February 2015 - Present
Heritage Federal Credit Union February 2014 - February 2015
Advance America December 2012 - February 2014
Harrison College July 2010 - October 2012
Fifth Third Bank May 2009 - July 2010
HSBC Mortgage Services January 2005 - May 2009
Skills
Coaching, Human Resources, Budgets, Management, Recruiting, Strategy, Leadership, Sales, Business Development, Analysis, Customer Service, Finance, Program Management, Policy, Change Management, Public Speaking, Team Building
Education
Trine University-Fort Wayne Regional Campus
Master's degree, Educational Leadership and Administration, General
University of Louisville
Master of Business Administration (M.B.A.)
University of Southern Indiana
Bachelor of Education (B.Ed.), Education
Croasdaile Village January 2010 - Present
Croasdaile Village April 2008 - January 2010
Croasdaile Village June 2002 - April 2008
Advance America August 1998 - September 2001
Skills
Employee Relations, Human Resources, Talent Acquisition, Employee Benefits, Recruiting, Employment Law, Employee Recognition, Benefits Administration, Onboarding, New Hire Orientations, FMLA, HRIS, Applicant Tracking..., Payroll, HR Policies, Employment Training, Positive Employee..., Coaching, E-Verify, Personnel Management, Open Enrollment, Temporary Placement, Hiring, Talent Management, Employee Engagement, Interviews, Background Checks, Performance Management, Conflict Resolution, Workers Compensation, Employee Training, Organizational..., Labor Relations, Career Counseling, College Recruiting, Training, Management, Team Building, Customer Service, Leadership, Leadership Development
Education
Strayer University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Strayer University 2004 — 2006
Associate of Arts (A.A.), Business Administration
New Bern High School 1992 — 1996
HS Dipolma, Office Technology & Procedures, Business Coursework
DS Services 2013 - Present
Bank of America 2011 - 2012
GE Energy November 2004 - August 2011
Kelly Services January 2004 - November 2004
Advance America October 2002 - December 2003
Skills
Invoicing, Human Resources, Team Building, Administrative..., Microsoft Office, Process Improvement, Customer Service, Outlook, Finance, Training, Sales, Payroll, Leadership, Accounting, Data Entry, Management
Education
Shorter University 2012 — 2014
Associate of Science (A.S.), Business Administration and Management, General
WIS International August 2012 - Present
The Home Depot November 2012 - January 2014
AccuStaff January 2012 - July 2012
Interlock Group of Florida December 2008 - February 2011
Advance America February 2008 - December 2008
B Jewelry Inc. June 2006 - December 2006
Trujillo & Sons, Inc. June 2004 - May 2006
SBDC at Florida Atlantic University May 2003 - October 2003
Remote Response, Inc. September 2002 - April 2003
Nemaro Jewelers, Inc. July 2001 - July 2002
Skills
Inventory Management, Customer Service, Retail, Cashiering, Retail Sales, Merchandising, Store Management, Inventory Control, Telephone Skills, Cash Register, Inventory, Microsoft Word, Grocery, Finance, Phone Etiquette, Warehousing, Sales
Education
Miami Dade Community College Wolfus Campus 1995 — 1999
Esol, ESOL
Universidad Católica Andrés Bello 1982 — 1986
Bachelor, Mass Media Audiovisual
Centro Contable Venezolano 1973 — 1973
Accounting Assistant, Accountin
Advance Financial September 2014 - Present
AustinCSI May 2014 - September 2014
TMX Finance November 2012 - April 2014
Advance America March 2011 - October 2012
Axcess Financial August 2006 - February 2011
Valued Services January 2006 - July 2006
GSK May 2005 - January 2006
Virinchi Technologies November 2000 - May 2005
ICFAI 1999 - 2000
Skills
Project Management, Business Analysis, Oracle, Agile Methodologies, Requirements Analysis, Business Intelligence, SQL, SDLC, Vendor Management, Program Management, CMMI, Testing, Web Services, Requirements Gathering, Iso 9000, Cross-functional Team..., Distributed Team..., Solution Architecture, PL/SQL, Pre-sales, Software Project..., Enterprise Architecture, Data Warehousing, Agile Project Management, PMP, SOA, ETL, Global Delivery, ERP, Data Modeling, Business Process, Resource Management, Agile Application...
Education
Sri Krishnadevaraya University 1997 — 1999
MBA, Marketing & HR
G P R Engineering College Kurnool 1993 — 1997
B. Tech, Mechanical Engineering
Space Central School 1980 — 1993
CBSE - XII, SSCE
Greensboro Police Department October 2013 - Present
Greensboro Police Department March 2006 - October 2013
Cameron Court. LLC January 2007 - December 2010
American Business Women's Association (local chapter) August 2002 - August 2005
Advance America 2002 - 2003
FBI 1999 - 1999
News & Record 1990 - 1996
Skills
Multitasker, Creative Problem Solving, Innovative Thinking, Listening Skills, Attention To Detail, Professional..., Event Planning, Organizational..., Time Management, Editing, Teamwork, Social Networking, Training, Multi Tasking, Public Speaking, Leadership, Interviews, Social Media, Government, Staff Development, Policy, Community Outreach, Project Management, Facebook, Nonprofits, Volunteer Management, Data Analysis, Program Management, Analysis, Newsletters, Conflict Resolution, Human Resources, Access, Customer Service, Leadership Development, Problem Solving
Education
Touro College Jacob D. Fuchsberg Law Center 1998 — 2001
Juris Doctorate, Law
University of North Carolina at Greensboro 1994 — 1998
Bachelor of Science, International Business
Advance America September 2013 - Present
Advance America September 2011 - September 2013
Skills
VoIP, Switches, Call Center, Troubleshooting, System Administration, Disaster Recovery, A+ Certified, Access, Process Improvement, Information Security, Help Desk Support, Network Hardware, Netbackup, Cisco IOS, CompTIA, Cisco Technologies, Security+, System Deployment, WAN, Technical Support, Active Directory, Windows XP Pro, Cisco Nexus, Telecommunications, CCNA, Project Management, Visio, Networking, Customer Service, Data Center, Windows 7, Vendor Management, Microsoft Exchange, Firewalls, Servers, Routers, Software Documentation, Windows Server, CompTIA A+ Certification
Education
Spartanburg Community College 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications, 3.5
Royal Crest Dairy May 2012 - Present
Kmart Distribution Center May 2004 - September 2011
Doramar Hotels, Inc. / Holiday Inn Denver Central October 2000 - May 2004
Maritz,Inc. / Quality Controlled Services (QCS) June 1999 - April 2000
Advance America April 1998 - May 1999
NHCD (National Health Care - Unicare) August 1997 - April 1998
Best Buy June 1993 - July 1997
Skills
Employee Relations, Performance Management, Organizational..., Talent Management, Employee Engagement, Talent Acquisition, HR Policies, Recruiting, HRIS, Human Resources, Personnel Management, Benefits Administration, New Hire Orientations, Deferred Compensation, Interviews, Onboarding
Education
University of Phoenix 1996 — 1998
Master of Arts (M.A.), Organizational Management / HR, 3.9
University of Arizona
Bachelor of Science (B.S), Business Adminstration
Advance America June 2008 - Present
Tri Development June 2002 - April 2007
Auto Zone January 2002 - June 2002
Skills
Operations Management, Computer Proficiency, Customer Relations, Databases, Data Entry, Time Management, Financial Reporting, Special Education, Scheduling, Filing, Internal Audit, Public Speaking, Marketing Strategy, Motivational Speaking, Management
Education
Southern Wesleyan University 2006 — 2007
incomplete, Business Administration and Management, Masters, 3.15
Voorhees College 2005 — 2007
Bachelor's degree, Organizational Leadership
FPL Fibernet 2009 - Present
Consulting Partners 2007 - 2009
Advance America 2006 - 2007
IDT 2003 - 2006
Comcast 1999 - 2002
Skills
Product Management, Telecommunications, Business Development, Cross-functional Team..., Wireless, Lead Generation, Project Planning, Management, Strategic Partnerships, Sales, Strategic Planning, IP, Vendor Management, Marketing, Managed Services, Ethernet, Strategy, Data Center, Competitive Analysis, Contract Negotiation, Cloud Computing, Enterprise Software, Professional Services, SaaS, Business Strategy, Start-ups, Executive Management, Financial Services, Consulting, Solution Selling, Business Process..., Integration, Salesforce.com, Product Marketing, Maptitude
Education
The College of New Jersey
Bachelor of Science (BS), Business
The Johns Hopkins University
Master of Science (MS), Business
Camping World and Good Sam December 2014 - Present
AutoMatch USA December 2014 - Present
TBC Corporation October 2009 - November 2014
Wachovia Securities April 2006 - July 2009
Tradesmen International September 2004 - April 2006
Advance America July 2003 - September 2004
Skills
Leadership, Training, Applicant Tracking..., Recruiting, Retail, Sales Process, Team Building, Management, Talent Acquisition, Employee Benefits, Teamwork, Sales, Time Management, Onboarding, Human Resources, Marketing, Customer Service, Sales Management, Business Development, Account Management, CRM, Technical Recruiting, Project Management, New Business Development, Finance, Succession Planning, Sourcing, Customer Satisfaction, Employee Relations, Vendor Management, Performance Management, Budgets, Project Planning, Coaching, Business Analysis, HRIS, Business Strategy, Process Improvement, Leadership Development, Deferred Compensation, Management Consulting, Employee Training, Risk Management, Customer Retention, Internet Recruiting, Temporary Placement, Building Relationships, Interviews, Forecasting, Sales Operations
Education
State University of New York College at Potsdam 1994 — 1998
B.A., Employment and Labor Relations
CHCS Services, Inc. an IGATE Company January 2015 - Present
Pensacola State College August 2014 - December 2014
Southern Utah University January 2008 - April 2014
Southern Utah University January 2008 - June 2012
Advance America October 2007 - January 2008
Kapi'olani Community College April 2006 - August 2007
Tyson Foods, Incorporated August 2005 - February 2006
Watson/SYSCO Foodservices Company March 2002 - July 2005
Pepsi Bottling Group August 2000 - March 2002
Fort James Corporation August 1999 - August 2000
Skills
Relationship Management, Customer Relations, Social Networking, Leadership, Training, Career Counseling, Management, Recruiting, Team Building, Event Planning, Career Development, Resume Writing, Sales, Staff Development, Social Media Marketing, Sales Management, Public Speaking, Customer Service, Social Media, Marketing Strategy, Leadership Development, Marketing Communications, Project Management, Marketing, Higher Education, Time Management, Coaching, Research, Negotiation, Thinking Outside The Box, Networking, Business Strategy, Project Planning, Educational Leadership, Food Service, Decision Making Skills, Team Management, University Relations, LinkedIn, Personal Branding, Process Improvement, Entrepreneurship, Event Management, Profit/Loss..., Market Penetration, Branding, Brand Development, Career Services, University Teaching, Sales Operations
Education
Strayer University - Jack Welch Management Institute 2010 — 2012
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.95
Texas Tech University 1991 — 1995
B.S., Restaurant/Hotel/Institutional Management
Vernon College 1984 — 1987
AS, Drafting and Design Technology
State of Florida Dept of Education Vocational Rehabilitation June 2015 - Present
Advance America April 2013 - June 2015
Advance America March 2012 - April 2013
Wells Fargo June 2008 - March 2012
Advance America August 1998 - June 2008
Skills
Banking, Customer Service, Consumer Lending, Credit, Loans, Performance Management, Commercial Lending, Retail Banking, Commercial Banking, Cross Selling, Small Business Lending, Credit Analysis, Event Planning, Microsoft Office, PowerPoint, Microsoft Word, Management, Team Building
Education
Universidad del Sagrado Corazón 1989 — 1992
GameStop February 2014 - Present
GameStop March 2013 - February 2014
GameStop May 2004 - March 2013
The Vitamin Shoppe 2002 - 2004
MOHR Learning 2000 - 2002
Advance America 1999 - 2000
ALDI Stores 1994 - 1999
Champs Sports 1993 - 1994
Skills
Multi-unit, Succession Planning, Customer Satisfaction, Sales Management, Retail, Team Building, Diversity Training, Training Delivery, Strategic Sourcing, Store Management, Profit, Loss Prevention, Visual Merchandising, Customer Experience, Merchandising, Income Statement, Inventory Control, Inventory Management, Sales, Customer Service, Cold Calling, Direct Sales, Strategic Planning, Problem Solving, Strategy Implementation, Cultural Diversity, Sales Operations, P&L Management, Leadership, Big Box, Hiring, Accountability, Operations Management, Human Resources, Driving Results, Store Operations, Multi-Unit Management, New Store Openings, Talent Acquisition, Retail Sales, P, Multi-Unit
Education
University of Illinois at Urbana-Champaign 1988 — 1993
Bachelor of Science (BS), Marketing
Advance America June 2009 - Present
Hanna's Handiworks,LLC December 2006 - March 2009
Skills
Microsoft Excel, Social Media Marketing, Sales Management, Retail, Increased Profitability, Team Building, Photoshop, Process Improvement, Microsoft Word, Customer Service, Marketing, Public Speaking, Research, Teamwork, Social Media, Credit, Strategic Planning, Sales, Multi-unit, Customer Retention, Advertising, Account Management, Customer Satisfaction, Inventory Management, Sales Operations, Microsoft Office, Direct Sales, Budgets, New Business Development, Recruiting, Profitable Growth, Adobe Creative Suite, P&L Analysis, Management, Coaching, Leadership, Accounts Receivable, Sales Presentations
Education
University of Central Missouri 2003 — 2006
Advance America April 2014 - Present
First Bank of Delaware December 2003 - December 2012
Currency One 1996 - 2003
Stanley M. Stein, CPA March 1997 - August 1999
Skills
Credit, Payments, AML, Auditing, Loans, Consumer Lending, Credit Cards, Executive Management, Risk Management, Financial Risk, Portfolio Management, Financial Services, Accounting, Management, Product Development, Operations Management, Mergers & Acquisitions, Process Improvement, Government Relations, Banking, Strategic Planning, Business Development, Relationship Management, Credit Analysis
Education
Temple University - Fox School of Business and Management 1995 — 2000
Business Administration, Accounting
First Niagara Bank December 2014 - Present
William B Meyer March 2006 - January 2015
Advance America August 2006 - August 2007
Pizza Mia 2005 - 2006
New York Life Insurance Company 2004 - 2005
M&T Bank September 2003 - September 2004
Skills
Records Management, Order Processing, IBM iSeries, Customer Service, Warehousing, Order Management, Transportation, Microsoft Office, Data Warehousing, Packaging, Account Management, Inventory Management
Education
State University of New York at New Paltz 1998 — 2001
BAA, Mathematics
Advance America January 2015 - Present
Advance America March 2011 - Present
Advance America October 2006 - Present
Advance America October 2008 - February 2010
Advance America January 2001 - October 2006
Shelby County Bank November 1997 - November 2001
Skills
Team Building, Customer Service, Process Improvement, Budgets, Operations Management, Strategic Planning, Leadership, Income Statement, Management, Microsoft Excel, Forecasting, Retail, Inventory Management, Microsoft Office, Outlook, PeopleSoft, Sales, Performance Management, Team Leadership, Business Analysis, Training, Recruiting, Time Management, Banking, Product Management, P&L, Employee Relations, Call Centers, Financial Analysis
Education
Southern Illinois University, Edwardsville 1986 — 1991
Accounting
Edwardsville High School 1981 — 1985
ATD
ATD
ATD
ATD
Kelly Finanacial Resource July 2007 - Present
Advance America August 2003 - July 2007
Education
St. Cloud State University - Herberger Business School 1984 — 1986
none, Accounting/Business Management
Safeway Insurance Company September 2014 - Present
Infinity Insurance February 2012 - September 2014
TMX Finance August 2011 - January 2012
Advance America June 2010 - August 2011
Walmart April 2008 - February 2010
Union State Bank May 2006 - April 2008
Skills
Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Social Media, Teamwork, Windows, Team Leadership, CCC ONE, Colossus, Wrexpert, Analysis, Team Building, Access, Call Centers, Insurance, Management
Education
University of Alabama 2013 — 2016
Bachelor of Science (B.S.), Business/Commerce, General, 3.8
Pell City High School 2004 — 2008
Exopack May 2005 - Present
Blockbuster April 2001 - June 2003
Advance America September 1999 - April 2001
Skills
ADP Payroll, Payroll, Kronos, Garnishments, HRIS, Benefits Administration, Process Improvement, Leave of Absence, Leadership, Lotus Notes, Open Enrollment, Accounting, Team Building, I-9 Compliance, Recruiting, Microsoft Excel, Continuous Improvement, Fixed Assets, College Recruiting, Employee Handbooks, QuickBooks, Ultipro, Sarbanes-Oxley Act, New Hire Orientations
Education
Spartanburg Community College
Jonesville High School 1993 — 1997
Advance America 2007 - Present
Consumer Financial Protection Bureau 2014 - Present
Thomas Weisel Partners 2004 - 2007
Credit Suisse 2000 - 2002
Donaldson, Lufkin & Jenrette 1994 - 2000
Kidder Peabody 1992 - 1994
Skills
Portfolio Management, Investments, Mergers & Acquisitions, Executive Management, Financial Modeling, Asset Management, Financial Analysis, Corporate Finance, Start-ups, Financial Services, Corporate Governance, Strategic Planning, Mergers, Finance, Due Diligence, Risk Management, Management, Private Equity
Education
The University of Chicago Booth School of Business 1990 — 1992
MBA, Finance, International Business
Stockholm School of Economics 1991 — 1991
Economics
University of Notre Dame 1983 — 1987
Bachelor's Degree
Advance America May 2013 - Present
Advance America April 2011 - April 2013
Advance America August 2008 - April 2011
Advance America November 2007 - July 2008
Robert Half Technology - Working at Advance America April 2007 - October 2007
Spartanburg Community College January 2007 - May 2007
Cherokee County School District 2006 - 2007
Skills
Certified Scrum Master..., Troubleshooting, Technical Support, Computer Hardware, System Deployment, Process Improvement, Data Analysis, Active Directory, Service Desk Management, Networking, Visio, VPN, Call Centers, Staff Development, Help Desk Support, Windows Server, XP, Databases, Testing, SQL, Windows 7, Disaster Recovery, Servers, Cisco Technologies, ITIL, Telecommunications, Staff Management, VoIP, Software Documentation, Process Writing, Agile Methodolgy, Windows 8.1, Leadership
Education
University of South Carolina Upstate 2002 — 2004
BA, Information Management Systems
Spartanburg Community College 1992 — 1994
AS, Industrial Electronics
Gaffney High School 1985 — 1987
Diploma, College Prep
Advance America June 2014 - Present
Advance America February 2013 - June 2014
CapHarbor Property Management, LLC June 2011 - December 2012
CapHarbor Property Management, LLC June 2009 - May 2011
AIMCO December 2007 - February 2009
Spencer International Advisors, Inc. May 2004 - September 2007
P.C.B. Bancorp, Inc. July 2003 - May 2004
American Freight Companies July 2001 - July 2003
Tech Data Corporation May 2000 - May 2001
Premiere Global Services, Inc. May 1999 - March 2000
Skills
Accounting, Financial Analysis, Financial Reporting, Corporate Finance, Budget, Forecasting, Report Writing, Argus Modeling, Hyperion Enterprise, PeopleSoft, SQL, Access, Tax, Asset Managment, Financial Modeling, Asset Management, Strategic Financial..., Due Diligence, Budgets, Process Improvement, Financial Planning, Finance
Education
University of Alabama 1993 — 1995
MBA, Corporate Finance
University of Alabama 1989 — 1993
B.S., Commerce and Business Administration
Genuine Parts Company May 2013 - Present
Advance America October 2011 - May 2013
Valued Services February 2011 - October 2011
ISA Consulting November 2008 - February 2011
Sky Solutions November 2006 - November 2008
McKesson 2001 - November 2006
BORN 1995 - 2001
Skills
SQL, Data Warehousing, Cognos, Business Intelligence, Data Modeling, ETL, Business Intelligence..., Data Analysis, OLAP, SDLC, Databases, Dashboard, Management, Analytics, Oracle, Data Integration, Microsoft SQL Server, Team Leadership, Business Analysis, Software Documentation, Process Improvement, Enterprise Architecture
Education
University of Minnesota-Twin Cities 1988 — 1993
Bachelor, Computer Science
KME Foods, Inc. August 2011 - Present
Circle K October 2008 - October 2011
Advance America January 2005 - September 2008
Big Sky Bread Company July 2002 - October 2003
Family Dollar July 2001 - July 2002
Speedway SuperAmerica LLC January 1990 - July 2001
Skills
Profit, Loss Prevention, Inventory Management, Inventory Control, Team Building, Customer Satisfaction, Customer Service, Operations Management, Forecasting, Sales Management, Strategic Planning, Management, Budgets, Multi-unit, Team Leadership, Merchandising, P&L, Retail, P&L Management
Education
University of Cincinnati 1970 — 1972
Ass, Business
Mark Apseloff 1968 — 1972
Woodward 1964 — 1968
OJOT LLC May 2008 - Present
Advance America 2004 - 2007
Skills
Loans, Sales Management, Credit, Executive Management, Risk Management, Strategic Planning, Operations Management, New Business Development, Financial Services, Team Building, Call Center, Debit Cards, Account Management, Mergers, Business Strategy, Business Development, Marketing Strategy, Start-ups, Negotiation, Marketing, Call Centers, Mergers & Acquisitions, Management, Forecasting, Process Improvement, Strategy, Leadership, Strategic Partnerships, Vendor Management, CRM, Finance, P&L Management, Sales
Education
The Citadel 1985 — 1989
BA, Chemistry
Novant Health November 2011 - November 2014
Advance America September 2013 - March 2014
Sprint May 2008 - June 2010
Springs Memorial Hospital July 2006 - November 2008
Piedmont Medical Center July 2005 - February 2008
Progressive Insurance November 2002 - March 2005
Skills
Customer Service, Clinical Research, Testing, Troubleshooting, VMware, Microsoft Office, PowerPoint, Visual Basic, Microsoft Excel, Software Documentation, Healthcare Management, Cpr Certified, Healthcare, Insurance, Deep Tissue Massage, Microsoft Word, Training, Wellness, Healthcare Information..., Psychotherapy, Sales, Therapeutic Massage, Lotus Notes, Public Speaking, Windows, EMR, Outlook, Swedish, Hospitals, Access, Research, Neuromuscular Therapy, Team Building, Data Entry, Nonprofits, Strategic Planning, Policy, Case Managment, Pain Management, Windows Server, Leadership, Teaching, Reflexology, Scrubs, Medical Massage, Myofascial, Management, Process Improvement, Community Outreach, Coaching
Education
Southeastern Institute-Charlotte 2010 — 2011
Certificate, Massage Theropy
York Technical College 2005 — 2005
Certificate, Certified Nursing Assistant
Advance America August 2014 - Present
University of South Carolina September 2012 - May 2014
State of South Carolina, Insurance Department May 2013 - July 2013
Chubb Insurance June 2011 - August 2011
Skills
VBA, Microsoft Excel, Data Analysis, R, English, PowerPoint, SAS programming, Actuarial Exams, Microsoft SQL Server, Statistical Modeling, Risk Analytics
Education
The Chinese University of Hong Kong 2008 — 2012
Bachelor of Business Administration (BBA), Insurance. Finance & Acuarial Analysis
University of South Carolina-Columbia 2012 — 2014
Master of Science (MS), Statistics
Advance America March 2014 - Present
Advance America July 2011 - March 2014
Advance America May 2011 - March 2014
CACI December 2008 - May 2010
MI State Office of Administrative Hearings and Rules May 2008 - August 2008
Skills
Legal Writing, Legal Issues, Legal Research, Westlaw, Due Diligence, Microsoft Office, Outlook, Microsoft Word, Customer Service, Research, Courts, Administrative Law, Depositions, Hearings, Mediation
Education
Thomas M. Cooley Law School 2004 — 2008
J.D., Law
University of Central Florida 2001 — 2002
B.A., Political Science / Minor in Sociology
ADT Security Services April 2011 - Present
Advance America November 2006 - October 2009
SkyTel November 2004 - August 2006
Arch Wireless November 1994 - January 2002
Skills
Account Management
Education
Sinclair Community College
Business Management
Youngblood Motors January 2012 - Present
EZCORP, INC October 2008 - January 2011
CNG Financial January 2006 - October 2008
AXCESS FINANCIAL SERVICES January 2007 - September 2008
Advance America February 2003 - October 2005
Advantage Rent A Car January 2001 - January 2003
Advantage Rent A Car January 1999 - January 2001
JFC LEASING, LLC DBA DOLLAR RENT-A-CAR January 1998 - October 1998
Skills
Profit, Income Statement, Retail, Management, Customer Satisfaction, Loss Prevention, Hiring, Multi-Unit Management, Microsoft Word, Microsoft Excel, Sales, Customer Service, Inventory Control, Inventory Management, Leadership, Microsoft Office, Multi-unit, P&L, Payroll, Team Building, Training, Business Development
Education
The University of Texas at Arlington - College of Business 1989 — 1993
BA, Business Management
The University of Texas at Arlington
Bachelor, Business Administration
St. Gabriel Health Clinic October 2014 - Present
West Baton Rouge School System August 2012 - Present
D Flat Ministries January 2000 - Present
Advance America January 2013 - November 2013
Capital One December 2011 - September 2012
Best Western Chateau Louisianne January 2009 - December 2011
Convergys December 2007 - January 2009
Skills
Advertising, Marketing Strategy, Social Media Marketing, Online Advertising, Marketing Communications, Social Media, Email Marketing, Public Relations, Direct Marketing, Market Research, SEO, Digital Marketing, Sales, Event Management, Training, Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2011
Business Marketing, Sales
Southeastern Louisiana University 2004 — 2004
Blackmer Family Childcare Center June 2010 - February 2013
Self Employed August 2008 - June 2010
Family Video September 2006 - July 2007
Advance America January 2006 - September 2006
Time Warner Cable February 2004 - January 2006
Skills
Childcare, Healthcare, Public Speaking, Social Media, Coaching, Teaching, Entrepreneurship, Event Planning, Strategic Planning, Event Management, Social Media Marketing, Customer Service, Marketing, Nonprofits, Social Networking, Leadership Development, Team Building, Public Relations, Marketing Strategy, Fundraising, Personal Development, Collections, Data Collection, Sales Management
Education
University of Cincinnati 2002 — 2002
Sociology and Anthropology
Mount Union College 1999 — 2001
Sociology and Anthropology
West Branch High School
Advance America August 2012 - Present
Grupo Salinas January 2010 - August 2012
Banco Azteca July 2009 - January 2010
Skills
SQL, Oracle, Tomcat, UML, Microsoft SQL Server, Java, JavaScript, AJAX, XML, Struts, Web Services, Databases, MySQL, Unix, SOA, Web Applications, Java Enterprise Edition, Data Warehousing, Scrum, Software Project..., Enterprise Architecture, Software Development, JBoss Application Server, REST, Database Design, Agile Project Management, HTML 5, JSP, Servlets, CSS, Eclipse, .NET, SOAP, HTML, Design Patterns, MVC
Education
Universidad Veracruzana 2004 — 2008
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Advance America June 2014 - Present
Cash America June 2004 - February 2014
Wet Seal, Inc (Zutopia Division) June 2003 - May 2004
Guess? April 1998 - March 2003
Skills
Sales, Financial Services, Sales Management, Credit, Loans, Forecasting, Income Statement, Retail, Customer Service, Team Building, Marketing, Loss Prevention, Management, Customer Retention, Leadership, Merchandising, Inventory Management, P&L Management, Hiring, Visual Merchandising, P&L, Goal-driven leader, Multi-unit, Team Leadership, People Development, Operations Management, Succession Planning
Education
The Ohio State University 1991 — 1993
N/A, Business Administration and Management, General
Loudonville High School 1988 — 1991
Diploma, General
Advance America December 2014 - September 2015
Regions Bank January 2012 - September 2014
Amscot Financial July 2010 - September 2011
Education
University of South Florida - College of Business Administration 2006 — 2009
BA, Business Management, Minor in International Business
University of South Florida 2009 — 2009
Certificate, International Trade Program
University of Cambridge 2015 — 2016
CELTA, Teaching English as a Second or Foreign Language/ESL Language Instructor
EAGLE LOAN COMPANY OF OHIO August 2012 - Present
Fifth Third Bank June 2010 - July 2012
Advance America October 2008 - May 2010
Skills
Auditing, Accounting, Insurance, Risk Management, Budgets, Financial Reporting, Inventory Management, Financial Analysis
Education
Stautzenberger College-Maumee 1988 — 1990
Associate's degree, Fashion Merchandising
WOODWARD HIGH SCHOOL 1984 — 1987
GENERAL STUDIES
Advance America August 2013 - May 2015
Cato's Fashions July 2012 - August 2013
VFW March 2011 - June 2012
JC Penneys November 2011 - January 2012
Chrysler Corp. March 2007 - May 2009
Skills
Customer Satisfaction, Automotive, Microsoft Office, Vehicles, Microsoft Excel, PowerPoint, Marketing, Microsoft Word, Team Leadership, Inventory Management, Customer Service, Retail, Sales, Project Management, Lean Manufacturing, Continuous Improvement, Process Improvement, Training
Education
Southwestern Illinois College 2009 — 2011
Associates of Applied Sciences
Chase February 2010 - Present
Advance America November 2006 - January 2010
Education
The Ohio State University - The Max M. Fisher College of Business 1992 — 1995
Bachelor of Arts, Economics
Leyline Advocates June 2012 - Present
REM Central Lakes July 2010 - October 2012
St. Cloud State University's Women's Center August 2009 - July 2010
Central Minnesota Sexual Assault Center September 2007 - August 2008
Advance America October 2006 - July 2007
Blockbuster October 2003 - October 2006
Skills
PowerPoint, Word, Excel, Customer Service, Supervisory Skills, Outlook, Microsoft Office, Event Planning, Research, Problem Solving, Customer Relations, Mentoring, Writing, Documentation, Time Management, Retail, Hiring, HTML, Social Networking, Sociology, Psychology, Management, Psychosocial..., Case Management Services, Microsoft Word, Microsoft Excel, Public Speaking, Community Outreach, Leadership, Higher Education, Event Management, Editing
Education
St. Cloud State University 2007 — 2010
BA, Psychology, Sociology
Rocori 1998 — 2001
Security Finance July 2012 - Present
JC Penney April 2011 - October 2012
Advance America October 2010 - February 2011
DBS Financial Group November 1992 - June 2010
Skills
Shorthand, Efficient multi-tasker, Customer Service, Excel, Spreadsheets, Data Entry, Word, Typing - 65 wpm, Outlook, Microsoft Excel, Microsoft Word, Teamwork, Fax, PowerPoint, Filing, Office Management, Telephone Skills, Administrative..., Calendars
Education
Suffolk County Community College 1977 — 1979
AA, Secretarial Science
Vehicle Finance Services Inc. April 2013 - Present
JPMorgan Chase February 2010 - April 2013
Advance America November 2004 - February 2010
Dunbar Armored September 1995 - May 2001
Skills
Management, Auditing, Microsoft Office, Project Management, Business, Customer Service, Credit, Team Building, Financial Services, Operations Management, Sales Management, P&L Management, Sales, Loans
Education
The Ohio State University 1992 — 1995
Bachelor of Arts (B.A.), Economics and Political Science
University of Wisconsin-Milwaukee 2001 — 2003
Master of Education (M.Ed.), Education
National Association of Pharmaceutical Representatives 2013 — 2013
Certified Pharmaceutical Representative, Pharmaceutical Sciences
Windstream Communications via FGP May 2010 - Present
Windstream Communications 2010 - Present
Advance America October 2005 - February 2009
Skills
SQL, Business Analysis, Requirements Analysis, Software Development, Project Management, Customer Service, Microsoft Office, Visio
Education
Spartanburg Community College 2003 — 2005
Associate's degree, Computer Technology/Computer Systems Technology
Hewlett Packard May 2014 - Present
Cavalry Investments June 2011 - July 2012
AmeriCorps National & Community Service March 2008 - May 2011
Wakefield & Associates February 2005 - March 2008
Advance America March 2004 - February 2005
Cavalry Investments December 2002 - March 2004
Rent A Centre October 1998 - September 1999
Skills
Microsoft Office, Windows, LAN-WAN, Windows Server, Hardware Installation, Computer Science, Computer Network..., Project Management, Microsoft Exchange
Education
ITT Technical Institute 2012 — 2014
Associate's Degree, Network and System Administration/Administrator
Tulsa Community College 2011 — 2012
Some College, Business Administration and Management, General
Q4 Services, LLC March 2014 - Present
Charles Schwab September 2013 - February 2014
Concord Management LTD May 2006 - January 2012
High Vista Apartments September 2004 - April 2006
Advance America January 1999 - April 2002
Skills
General Ledger, Invoicing, Accounting, Forecasting, Time Management, Management, Credit, Project Management, Marketing, Sales Operations, Accounts Payable, Accounts Receivable, Payments, Account Reconciliation, Financial Statements, Finance, Training, Microsoft Excel, Microsoft Office
Education
University of Central Florida 2011 — 2013
BSBA, Finance, 3.675/4.00
Valencia College 2007 — 2010
Associate of Arts (A.A.), General Studies, 3.93
Kenneth Hand Auto Sales & Title Pawn June 2013 - Present
Tn Quick Cash May 2012 - June 2013
Advance America February 2005 - May 2012
Skills
Income Statement, Inventory Management, Operations Management, Cash Management, Sales, P&L, Leadership
Education
Trevecca Nazarene University
Trevecca Nazarene University
Business and Education
dixie pawn shop June 2009 - Present
Advance America April 2007 - October 2008
Security Finance July 1990 - October 2007
Education
Tusculum College 1985 — 1989
Bachelor of Science (BS), Business Administration and Management, General
Regions Financial Corporation September 2014 - Present
First Commercial Bank February 2014 - August 2014
Advance America June 2010 - February 2014
Skills
Customer Service, Data Entry, Customer Satisfaction, Microsoft Excel, Banking, Microsoft Office, Microsoft Word, PowerPoint, Telephone Skills, Loans, Accounts Receivable, Office Administration, Administrative..., Accounting, Customer Retention, Bookkeeping, Team Building
Education
University of Alabama
University of Alabama at Birmingham
Accounting and Business/Management
N/a Co ManagerAshley StewartApril 2014 - June 2014
Ashley Stewart August 2013 - April 2014
Advance America April 2009 - February 2013
Advance America July 2008 - April 2009
Ashley Stewart March 2007 - July 2008
Ashley Stewart October 2004 - March 2007
Gap Inc./Old Navy May 2002 - October 2004
Old Navy October 1999 - May 2002
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Loss Prevention
Education
James Madison Sr High
University of Houston-Downtown
Bachelor of Business Administration (BBA), Business Administration and Management, General
Time Warner Cable September 2014 - Present
Time Warner Cable January 2014 - August 2014
Advance America July 2013 - October 2013
Babson Capital Management 2003 - 2011
Canadian Feed The Children April 2000 - May 2002
Skills
Financial Modeling, Financial Analysis, GAAP, Portfolio Management, Cash Flow Forecasting, Financial Reporting, Accounting, Corporate Finance, Financial Accounting, Valuation, Finance, Investments, Strategic Financial..., Management, Financial Planning, Due Diligence, Analysis, Access
Education
University of North Carolina at Charlotte 2012 — 2013
MBA Plus, Accounting
The University of Hull 1997 — 1998
Master of Business Administration (MBA), Financial Management
University of Cape Coast 1991 — 1995
Bachelor of Commerce (B.Com.), Accounting
UMA SUPERVISOR/PERSONL LIVING AIDCOMMUNITY LIVING ARRANGEMENTJuly 2010 - February 2011
Advance America December 2008 - April 2009
Education
Ultimate Medical Academy-Tampa 2012 — 2013
MEDICAL BILLING AND CODING
University of Florida 1995 — 1995
Morgan County (AL) Community Corrections March 2015 - Present
Advance America March 2014 - March 2015
Woodforest National Bank July 2013 - March 2014
Amazon.com/Integrity Staffing October 2011 - October 2012
Walmart October 2009 - October 2011
The Danville Messenger December 2008 - March 2009
Highland Park Baptist Church March 1987 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Editing, Java, Writing, Photography, Data Entry, Leadership Development
Education
Temple Baptist Seminary 1993 — 1995
Master's degree, Religious Education
Tennessee Temple University 1984 — 1989
Bachelor's degree, Religious Education
JPMorgan Chase December 2009 - Present
Advance America November 2005 - December 2009
Dunbar Armored September 1995 - May 2001
Skills
Customer Service, Credit, Analytics, Instructor-led Training, Leadership, Loans, Microsoft Office
Education
Univerity of Wisconsin 2001 — 2003
Master's degree, Educational/Instructional Technology
The Ohio State University 1992 — 1995
Bachelor of Business Administration (B.B.A.), Economics
Advance America July 1998 - Present
Education
SUNY Cortland 1984 — 1988
Bachelor of Arts (B.A.), Communication and Media Studies
Advance America December 2009 - Present
Check Advance October 2008 - December 2009
Piggly Wiggly Carolina October 2007 - October 2008
Publix January 2007 - October 2007
Sunrise Credit Services August 2001 - June 2006
Skills
Management, Finacial Management, Customer Service, Customer Satisfaction, Databases, Data Entry, Call Center
Education
Trident Technical College 2010 — 2012
Associate, Business Management
U.S. Bank April 2013 - Present
Advance America November 2009 - April 2013
Sento 2005 - 2008
Sento 2005 - 2008
Sento 2005 - 2008
Skills
Banking, Financial Services, Credit, Loans, Customer Service, Management, Auditing, Retail Banking, Financial Analysis, Team Building, Sales, Insurance, Mortgage Lending, Finance
Education
University of Phoenix 2006 — 2007
Business
The University of New Mexico 1996 — 1997
Galena Interior Learning Academy August 2012 - Present
Galena Interior Learning Academy August 2010 - May 2012
Galena Early Learning Center August 2008 - May 2010
Pooh Care Daycare - Self Employed August 2007 - May 2008
Galena City School District January 2007 - January 2008
Advance America February 2005 - July 2007
Pooh Care Daycare January 1995 - February 2005
Education
University of Alaska Fairbanks 2012 — 2014
Currently seeking an Associates Degree, Early Childhood Degree
Madison County DHR September 2014 - Present
Advance America December 2013 - September 2014
Education
University of Alabama 2009 — 2012
Bachelor of Arts (B.A.), Communicative Disorders
Advance America June 2014 - Present
Advance America January 2013 - June 2014
Advance America August 2007 - January 2013
Skills
Multi-Unit Management, Sales, Budgets, Operations Management, Team Leadership, Coaching, Financial Analysis, Time Management
Education
University of Cincinnati-Clermont College 2001 — 2004
Criminal Justice and Corrections
New Richmone High School 1992 — 1996
Graduate, General
West at Home August 2010 - November 2013
AT&T September 2003 - May 2009
Advance America 2002 - September 2003
Skills
Customer Satisfaction, Call Centers, Customer Experience, Workforce Management, Customer Retention, Contact Centers, Technical Support, Data Entry, Troubleshooting, Telephone Skills, Customer Service, Telemarketing, Computer Hardware, Customer Support, Windows 7, Outlook, Outsourcing, Software Documentation, Telecommunications, Team Leadership, Time Management, Training
Education
Southeast Missouri State University 2000 — 2003
Air Force Civilian Service October 2003 - Present
providian April 2000 - December 2002
Advance America March 1998 - February 2000
Education
Solano Community College
Psychology
State University of New York College at Buffalo
Medical/Health Management and Clinical Assistant/Specialist
Advance America December 2003 - Present
Skills
Project Management, Marketing Research, Management, Managerial Finance, Customer Service, Strategic Planning, Compliance, Risk Assessment, Account Reconciliation
Education
Southern Arkansas University
Advance America January 2011 - Present
Skills
Telecommunications, Help Desk Support
Education
Spartanburg Community College 2008 — 2010
Spartanburg Community College 2003 — 2004
Boiling Springs High School 1998 — 2002
High School