American Home Shield
Industry: Warranty company
DescriptionAmerican Home Shield Corporation is an American home warranty company based in Memphis, Tennessee. It administers home service contracts on major home systems and appliances. Headquarters: Memphis, Tennessee, United States Parent organization: ServiceMaster Number of employees: 1,600 Founded: 1971 Area served: Nationwide Building Society Subsidiaries: Home Security of America, Inc., Landmark Home Warranty, LLC, One Guard, LLC
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American Home Shield Employees
Employee
Years
Job
Industry
Brent Baumhover Brent Baumhover's American Home Shield Experience April 1997 - Present
Job Director of Call Center Operations at American Home Shield
Industry Insurance
Experience
American Home Shield April 1997 - Present
Skills
Team Building, Customer Satisfaction, Call Centers, Process Improvement, Customer Retention, Operations Management, Outsourcing, Vendor Management, Customer Experience, Cross-functional Team..., CRM, Forecasting, Leadership, Sales Operations, Performance Management
Education
University of Northern Iowa 1988 — 1992
Bachelor's degree, Finance, General
American Home Shield April 1997 - Present
Skills
Team Building, Customer Satisfaction, Call Centers, Process Improvement, Customer Retention, Operations Management, Outsourcing, Vendor Management, Customer Experience, Cross-functional Team..., CRM, Forecasting, Leadership, Sales Operations, Performance Management
Education
University of Northern Iowa 1988 — 1992
Bachelor's degree, Finance, General
Regina Franklin- Carter MBA Regina Franklin- Carter MBA's American Home Shield Experience November 2004 - Present
Job Call Center Supervisor at American Home Shield
Industry Insurance
Experience
American Home Shield November 2004 - Present
Nursing Innovations May 2004 - November 2004
Schnucks June 2002 - April 2004
Cato Fashions June 1994 - June 2002
Skills
Team Management, Training & Development, Hiring, Benefits Administration, Employee Relations, Recruiting, Human Resources, Performance Management, Coaching, Organizational..., HRIS, Leadership Development, Customer Service, Team Building, Employee Engagement, Process Improvement, Talent Management, Leadership, Outlook, Change Management, Technical Recruiting, Team Leadership, Employee Training, Customer Retention, Call Centers, Interviews, Employee Benefits
Education
University of Phoenix 2006 — 2007
MBA, Human Resource Management
University of Tennessee at Martin 1988 — 1992
BS, Home Economics
American Home Shield November 2004 - Present
Nursing Innovations May 2004 - November 2004
Schnucks June 2002 - April 2004
Cato Fashions June 1994 - June 2002
Skills
Team Management, Training & Development, Hiring, Benefits Administration, Employee Relations, Recruiting, Human Resources, Performance Management, Coaching, Organizational..., HRIS, Leadership Development, Customer Service, Team Building, Employee Engagement, Process Improvement, Talent Management, Leadership, Outlook, Change Management, Technical Recruiting, Team Leadership, Employee Training, Customer Retention, Call Centers, Interviews, Employee Benefits
Education
University of Phoenix 2006 — 2007
MBA, Human Resource Management
University of Tennessee at Martin 1988 — 1992
BS, Home Economics
Karen Hoffmann's American Home Shield Experience December 2002 - May 2007
Job Accounts Payable at MTE Contracting
Industry Consumer Goods
Experience
MTE Contracting June 2012 - Present
Citywide Heating and Cooling June 2007 - December 2012
American Home Shield December 2002 - May 2007
HealthSphere/Home-Bound Medical Care August 1990 - December 2000
Skills
Customer Service, Vendor Management, Contract Negotiation, Account Management, Employee Relations, Microsoft Office, Call Center, Direct Sales, Inside Sales, Recruitment/Retention, Training & Development, Strategic Communications, Project Coordination, Trade Show Coordination, Proposal Writing, Creative Writing, Process Improvement, Process Development, Scheduling, Dispatching, Evaluation, Invoice Processing, Product Marketing, Service Management, Health Insurance, Budget Management, Call Centers, Budgets, Coaching, Customer Retention, Customer Satisfaction, Employee Training, Forecasting, Insurance, Inventory Management, Leadership, Management, Negotiation, New Business Development, Operations Management, Pricing, Process Scheduler, Process Simulation, Purchasing, Retail, Sales, Strategic Planning, Sales Operations, Supervisory Skills, Team Building
Education
The University of Memphis
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
MTE Contracting June 2012 - Present
Citywide Heating and Cooling June 2007 - December 2012
American Home Shield December 2002 - May 2007
HealthSphere/Home-Bound Medical Care August 1990 - December 2000
Skills
Customer Service, Vendor Management, Contract Negotiation, Account Management, Employee Relations, Microsoft Office, Call Center, Direct Sales, Inside Sales, Recruitment/Retention, Training & Development, Strategic Communications, Project Coordination, Trade Show Coordination, Proposal Writing, Creative Writing, Process Improvement, Process Development, Scheduling, Dispatching, Evaluation, Invoice Processing, Product Marketing, Service Management, Health Insurance, Budget Management, Call Centers, Budgets, Coaching, Customer Retention, Customer Satisfaction, Employee Training, Forecasting, Insurance, Inventory Management, Leadership, Management, Negotiation, New Business Development, Operations Management, Pricing, Process Scheduler, Process Simulation, Purchasing, Retail, Sales, Strategic Planning, Sales Operations, Supervisory Skills, Team Building
Education
The University of Memphis
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Elaine Mescan Elaine Mescan's American Home Shield Experience April 2007 - January 2014
Job Client Services Coordinator at Shaheen Law Firm, P.C.
Industry Human Resources
Experience
Adecco Staffing, USA October 2014 - December 2014
Premier Transfer and Storage, agent for Mayflower Transit March 2014 - October 2014
American Home Shield April 2007 - January 2014
UPS November 1977 - June 2000
Skills
Real Estate, Selling, First Time Home Buyers, Employee Relations, Investment Properties, Short Sales, Single Family Homes, Sellers, Human Resources, New Home Sales, Listings, Residential Homes, Buyer Representation, Contract Negotiation, Condos, Sales, Relocation, Customer Service
Education
University of Richmond 1996 — 1999
University of Richmond
Certificate HRM, HR Management
Adecco Staffing, USA October 2014 - December 2014
Premier Transfer and Storage, agent for Mayflower Transit March 2014 - October 2014
American Home Shield April 2007 - January 2014
UPS November 1977 - June 2000
Skills
Real Estate, Selling, First Time Home Buyers, Employee Relations, Investment Properties, Short Sales, Single Family Homes, Sellers, Human Resources, New Home Sales, Listings, Residential Homes, Buyer Representation, Contract Negotiation, Condos, Sales, Relocation, Customer Service
Education
University of Richmond 1996 — 1999
University of Richmond
Certificate HRM, HR Management
Misty (Misty Seay) Swartz Misty (Misty Seay) Swartz's American Home Shield Experience May 2005 - October 2006
Job Account Manager at 99.7 Hank FM and AM 1640 The Eagle
Industry Broadcast Media
Experience
99.7 Hank FM and AM 1640 The Eagle August 2014 - Present
Matrix Network Management, LLC March 2013 - April 2014
Abacus Research August 2012 - March 2013
Burns White LLC February 2011 - July 2012
TechHealth, Inc. December 2008 - January 2010
Gould & Lamb, LLC March 2007 - June 2008
American Home Shield May 2005 - October 2006
Farmer's Insurance Group/Roy B. Wallace Insurance Agency March 2003 - November 2004
State Farm Insurance/Jerel Wright Agency May 2001 - March 2003
State Farm Insurance/Larry Strauss Agency April 1997 - May 2001
Skills
Customer Service, Sales, Marketing, Business Development, Microsoft Excel, Microsoft Word, Microsoft Office, Database Administration, Coaching, Management, Teaching, Budget, Workers Compensation, Insurance, Claim, Budgets, Managed Care, Health Insurance, New Business Development, Salesforce.com, Outlook, Healthcare, Medicare, Selling, Sales Operations, Customer Satisfaction, Account Management, PowerPoint, Negotiation, Commercial Insurance, Property & Casualty..., Liability, Legal Liability, Workers' Compensation..., Risk Management, Training, Professional Liability, Team Building, Employee Benefits, Claims Management, Casualty, Strategy, Disability Insurance, Business Planning, Brokers, Time Management, Sales Presentations, Excess, Executive Management, Claim Investigation
Education
University of Central Oklahoma 1986 — 1988
Business, Management, Marketing, and Related Support Services
99.7 Hank FM and AM 1640 The Eagle August 2014 - Present
Matrix Network Management, LLC March 2013 - April 2014
Abacus Research August 2012 - March 2013
Burns White LLC February 2011 - July 2012
TechHealth, Inc. December 2008 - January 2010
Gould & Lamb, LLC March 2007 - June 2008
American Home Shield May 2005 - October 2006
Farmer's Insurance Group/Roy B. Wallace Insurance Agency March 2003 - November 2004
State Farm Insurance/Jerel Wright Agency May 2001 - March 2003
State Farm Insurance/Larry Strauss Agency April 1997 - May 2001
Skills
Customer Service, Sales, Marketing, Business Development, Microsoft Excel, Microsoft Word, Microsoft Office, Database Administration, Coaching, Management, Teaching, Budget, Workers Compensation, Insurance, Claim, Budgets, Managed Care, Health Insurance, New Business Development, Salesforce.com, Outlook, Healthcare, Medicare, Selling, Sales Operations, Customer Satisfaction, Account Management, PowerPoint, Negotiation, Commercial Insurance, Property & Casualty..., Liability, Legal Liability, Workers' Compensation..., Risk Management, Training, Professional Liability, Team Building, Employee Benefits, Claims Management, Casualty, Strategy, Disability Insurance, Business Planning, Brokers, Time Management, Sales Presentations, Excess, Executive Management, Claim Investigation
Education
University of Central Oklahoma 1986 — 1988
Business, Management, Marketing, and Related Support Services
Dubrasky Janet Dubrasky Janet's American Home Shield Experience July 2013 - Present
Job Senior Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield July 2013 - Present
Buyers Protection Group November 2007 - August 2013
Skills
Insurance, Selling, Real Estate, Sales, Marketing, Negotiation, Sales Management, Customer Service, New Business Development, Property, Contract Negotiation, Account Management, Mortgage Lending, REO, Foreclosures, Marketing Strategy, Management, Condos, Investments, Public Speaking, Budgets, Strategic Planning, First Time Home Buyers, Investors, Business Development
Education
J Frank Dobie High School
University of Houston
American Home Shield July 2013 - Present
Buyers Protection Group November 2007 - August 2013
Skills
Insurance, Selling, Real Estate, Sales, Marketing, Negotiation, Sales Management, Customer Service, New Business Development, Property, Contract Negotiation, Account Management, Mortgage Lending, REO, Foreclosures, Marketing Strategy, Management, Condos, Investments, Public Speaking, Budgets, Strategic Planning, First Time Home Buyers, Investors, Business Development
Education
J Frank Dobie High School
University of Houston
Laura Crone Laura Crone's American Home Shield Experience June 2014 - August 2014
Job Content Specialist, iPromotion at ALSAC/St. Jude Children's Research Hospital
Industry Marketing and Advertising
Experience
St. Jude Children's Research Hospital September 2014 - Present
American Home Shield June 2014 - August 2014
Hemline Creative Marketing, LLC January 2014 - April 2014
Silicone Arts Labs September 2013 - December 2013
Skills
Social Media Marketing, Public Relations, Market Research, Press Releases, Marketing, Social Media, Event Planning, PowerPoint, Time Management, Blogging, SEO, Copywriting, Creative Writing, Copy Editing, Editing, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Spanish, French, Research, Teamwork, Leadership
Education
Rhodes College 2010 — 2014
Bachelor of Arts (BA), Commerce and Business (International Track)
University of Oxford 2012 — 2012
St. Jude Children's Research Hospital September 2014 - Present
American Home Shield June 2014 - August 2014
Hemline Creative Marketing, LLC January 2014 - April 2014
Silicone Arts Labs September 2013 - December 2013
Skills
Social Media Marketing, Public Relations, Market Research, Press Releases, Marketing, Social Media, Event Planning, PowerPoint, Time Management, Blogging, SEO, Copywriting, Creative Writing, Copy Editing, Editing, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Spanish, French, Research, Teamwork, Leadership
Education
Rhodes College 2010 — 2014
Bachelor of Arts (BA), Commerce and Business (International Track)
University of Oxford 2012 — 2012
Bo Randle Bo Randle's American Home Shield Experience 1998 - 2002
Job Back Home
Industry Industrial Automation
Experience
Red Rover Sales and Marketing March 2014 - September 2014
Cornerstone Systems July 2012 - January 2014
Kele February 2007 - January 2012
Kent Landsberg Company December 2005 - February 2007
Cintas November 2001 - February 2003
American Home Shield 1998 - 2002
Skills
Account Management, Building Automation, Sales Management, Sales, Customer Service, Solution Selling, Strategic Planning, Contract Negotiation, New Business Development, Sales Operations, Operations Management, Negotiation, Team Building, Supply Chain, Cold Calling, Inventory Management, Direct Sales, Product Marketing
Education
Union University 2008 — 2010
MBA, Business Administration
Crichton College 2003 — 2005
Bachelor of Science (BS), Organizational Leadership
Houston High School
Red Rover Sales and Marketing March 2014 - September 2014
Cornerstone Systems July 2012 - January 2014
Kele February 2007 - January 2012
Kent Landsberg Company December 2005 - February 2007
Cintas November 2001 - February 2003
American Home Shield 1998 - 2002
Skills
Account Management, Building Automation, Sales Management, Sales, Customer Service, Solution Selling, Strategic Planning, Contract Negotiation, New Business Development, Sales Operations, Operations Management, Negotiation, Team Building, Supply Chain, Cold Calling, Inventory Management, Direct Sales, Product Marketing
Education
Union University 2008 — 2010
MBA, Business Administration
Crichton College 2003 — 2005
Bachelor of Science (BS), Organizational Leadership
Houston High School
David Specter David Specter's American Home Shield Experience October 2013 - Present
Job Account Executive at American Home ShieldServiceMaster
Industry Real Estate
Experience
American Home Shield October 2013 - Present
MobiSquad September 2011 - October 2013
Target May 2011 - September 2011
McBride and Son-New Home Sales January 2010 - May 2011
Skills
Pricing, Direct Marketing, Social Media Measurement, Phone Skills, Sales Plan, Salesforce.com, Telephone Skills, Sales, Customer Service, Sales Process, Account Management, Customer Experience, Customer Satisfaction, Direct Sales, Cold Calling, Sales Management, New Business Development, Lead Generation, Sales Operations, Mobile Marketing, Customer Retention, Marketing, B2B, Leadership, Strategic Partnerships, CRM, Marketing Strategy, Selling, Online Marketing, Business Development, Contract Negotiation, Social Media Marketing, Sales Presentations, Marketing Communications, Advertising
Education
University of Missouri-Saint Louis
BA, Communications
American Home Shield October 2013 - Present
MobiSquad September 2011 - October 2013
Target May 2011 - September 2011
McBride and Son-New Home Sales January 2010 - May 2011
Skills
Pricing, Direct Marketing, Social Media Measurement, Phone Skills, Sales Plan, Salesforce.com, Telephone Skills, Sales, Customer Service, Sales Process, Account Management, Customer Experience, Customer Satisfaction, Direct Sales, Cold Calling, Sales Management, New Business Development, Lead Generation, Sales Operations, Mobile Marketing, Customer Retention, Marketing, B2B, Leadership, Strategic Partnerships, CRM, Marketing Strategy, Selling, Online Marketing, Business Development, Contract Negotiation, Social Media Marketing, Sales Presentations, Marketing Communications, Advertising
Education
University of Missouri-Saint Louis
BA, Communications
Deanna (Podsiadly) Potter Deanna (Podsiadly) Potter's American Home Shield Experience December 2013 - December 2013
Job Founder of Potter Coaching & Consulting | Corporate Trainer | Powerhouse Speaker | Small Business & Executive Coach
Industry Professional Training & Coaching
Experience
Potter Coaching & Consulting January 2012 - Present
National Association of Women Business Owners (NAWBO) June 2014 - June 2014
Women's Council of Realtors of South Orange County February 2014 - February 2014
Senior Resource Center January 2014 - January 2014
5th Annual Business Explosion Expo January 2014 - January 2014
American Home Shield December 2013 - December 2013
Women's Council of Realtors November 2013 - November 2013
American Home Shield October 2013 - October 2013
Qualcomm August 2013 - August 2013
North County Networking Chicks - NCNC August 2013 - August 2013
Skills
Foreclosures, Real Estate, Short Sales, First Time Home Buyers, Sellers, Sales, Training, Small Business, Leadership, Listings, Referrals, Management, Time Management, Entrepreneurship, Selling
Education
University of San Diego 1989 — 1993
Bachelor of Arts (BA), Communication, Emphasis Mass Media
Potter Coaching & Consulting January 2012 - Present
National Association of Women Business Owners (NAWBO) June 2014 - June 2014
Women's Council of Realtors of South Orange County February 2014 - February 2014
Senior Resource Center January 2014 - January 2014
5th Annual Business Explosion Expo January 2014 - January 2014
American Home Shield December 2013 - December 2013
Women's Council of Realtors November 2013 - November 2013
American Home Shield October 2013 - October 2013
Qualcomm August 2013 - August 2013
North County Networking Chicks - NCNC August 2013 - August 2013
Skills
Foreclosures, Real Estate, Short Sales, First Time Home Buyers, Sellers, Sales, Training, Small Business, Leadership, Listings, Referrals, Management, Time Management, Entrepreneurship, Selling
Education
University of San Diego 1989 — 1993
Bachelor of Arts (BA), Communication, Emphasis Mass Media
Kelley Looker Kelley Looker's American Home Shield Experience 2012 - Present
Job Administrative Assistant at ServiceMaster
Industry Consumer Services
Experience
ServiceMaster April 2012 - Present
American Home Shield 2012 - Present
Enterprise Property Management April 2004 - May 2011
Meritan, Inc. October 1991 - April 2004
Skills
Customer Service, Outlook, Team Building, Training, Sales, Human Resources, Employee Benefits, Pension Administration
Education
The University of Memphis 2004 — 2010
BS, Elementary Education and Teaching, K-6
ServiceMaster April 2012 - Present
American Home Shield 2012 - Present
Enterprise Property Management April 2004 - May 2011
Meritan, Inc. October 1991 - April 2004
Skills
Customer Service, Outlook, Team Building, Training, Sales, Human Resources, Employee Benefits, Pension Administration
Education
The University of Memphis 2004 — 2010
BS, Elementary Education and Teaching, K-6
Cassie Evers's American Home Shield Experience May 2014 - August 2014
Job Associate Editor at International Association for Business and Society
Industry Financial Services
Experience
International Association for Business and Society July 2015 - Present
UNI College of Business Advising August 2014 - Present
Orchard Hill Church July 2015 - Present
Enterprise Ireland June 2015 - July 2015
American Home Shield May 2014 - August 2014
Websites to Impress May 2013 - August 2013
Glik's January 2013 - August 2013
Mid Iowa Insurance & Real Estate March 2013 - May 2013
United Bank of Iowa January 2013 - March 2013
Skills
Leadership, Public Speaking, Entrepreneurship, Finance, Communication Skills, Customer Service, Teamwork, Self-driven, Analysis, Fashion, Event Planning
Education
University of Northern Iowa 2013 — 2017
Bachelor's Degree, Finance / Management (Organizational Leadership), Sophomore (Junior Status)
Carroll High School 2009 — 2013
International Association for Business and Society July 2015 - Present
UNI College of Business Advising August 2014 - Present
Orchard Hill Church July 2015 - Present
Enterprise Ireland June 2015 - July 2015
American Home Shield May 2014 - August 2014
Websites to Impress May 2013 - August 2013
Glik's January 2013 - August 2013
Mid Iowa Insurance & Real Estate March 2013 - May 2013
United Bank of Iowa January 2013 - March 2013
Skills
Leadership, Public Speaking, Entrepreneurship, Finance, Communication Skills, Customer Service, Teamwork, Self-driven, Analysis, Fashion, Event Planning
Education
University of Northern Iowa 2013 — 2017
Bachelor's Degree, Finance / Management (Organizational Leadership), Sophomore (Junior Status)
Carroll High School 2009 — 2013
Donna Brock Donna Brock's American Home Shield Experience May 2000 - June 2015
Job Account Executive
Industry Marketing and Advertising
Experience
DEMDACO July 2015 - Present
American Home Shield May 2000 - June 2015
2-10 Home Buyer's Warranty June 1998 - May 2000
Latter & Blum 1992 - 1996
Skills
Sales, Marketing Strategy, Selling, Sales Management, Account Management, Marketing, New Business Development, Cold Calling, Negotiation, Customer Service
Education
University of Alabama 1985 — 1989
B.A., Art History and Business Administration
DEMDACO July 2015 - Present
American Home Shield May 2000 - June 2015
2-10 Home Buyer's Warranty June 1998 - May 2000
Latter & Blum 1992 - 1996
Skills
Sales, Marketing Strategy, Selling, Sales Management, Account Management, Marketing, New Business Development, Cold Calling, Negotiation, Customer Service
Education
University of Alabama 1985 — 1989
B.A., Art History and Business Administration
Michelle McNeil Michelle McNeil's American Home Shield Experience March 2011 - May 2011
Job operations
Industry Health, Wellness and Fitness
Experience
American Home Shield March 2011 - May 2011
Avis Budget Group August 2007 - January 2009
Imation November 2006 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Facebook, Data Entry, Time Management, Sales, Inventory Management, Retail, Sales Management, Marketing Strategy, Outlook, Customer Satisfaction, Teaching
Education
Victory University 2011 — 2014
East
The University of Memphis
The University of Memphis
American Home Shield March 2011 - May 2011
Avis Budget Group August 2007 - January 2009
Imation November 2006 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Facebook, Data Entry, Time Management, Sales, Inventory Management, Retail, Sales Management, Marketing Strategy, Outlook, Customer Satisfaction, Teaching
Education
Victory University 2011 — 2014
East
The University of Memphis
The University of Memphis
Kelly Gray Kelly Gray's American Home Shield Experience December 2004 - October 2006
Job Division Manager
Industry Banking
Experience
United Auto Credit Corporation July 2015 - Present
GWC Warranty October 2013 - July 2015
Chrysler Capital February 2013 - October 2013
Santander Consumer USA Inc. October 2010 - October 2013
CitiFinancial Auto October 2006 - November 2010
American Home Shield December 2004 - October 2006
AmeriSpec Home Inspection Service May 2000 - December 2004
Skills
Marketing, Sales Management, Analysis, Market Planning, Multi-channel Marketing, Relationship Management, Customer Retention, Forecasting, Pricing, Program Management, Budgets, Credit Risk, New Business Development, Salesforce.com, Project Management, Customer Satisfaction, Strategic Planning, Marketing Strategy, Business Strategy, Market Analysis, Marketing Management, Public Relations, Advertising, Training, Finance, Banking, Negotiation, Product Management, Analytics, Profit, Customer Service, Management, Portfolio Management, Strategy, CRM, Account Management, Competitive Analysis, Team Management, Risk Management, Team Building, Leadership, B2B, Direct Marketing, Business Development, Business Planning, Sales, Underwriting, Sales Operations, Financial Services, Business Analysis
Education
University of North Alabama 1996 — 2000
BS, Communications & Public Relations
Corinth High School 1992 — 1996
Communications, with an emphasis on Public Relations
United Auto Credit Corporation July 2015 - Present
GWC Warranty October 2013 - July 2015
Chrysler Capital February 2013 - October 2013
Santander Consumer USA Inc. October 2010 - October 2013
CitiFinancial Auto October 2006 - November 2010
American Home Shield December 2004 - October 2006
AmeriSpec Home Inspection Service May 2000 - December 2004
Skills
Marketing, Sales Management, Analysis, Market Planning, Multi-channel Marketing, Relationship Management, Customer Retention, Forecasting, Pricing, Program Management, Budgets, Credit Risk, New Business Development, Salesforce.com, Project Management, Customer Satisfaction, Strategic Planning, Marketing Strategy, Business Strategy, Market Analysis, Marketing Management, Public Relations, Advertising, Training, Finance, Banking, Negotiation, Product Management, Analytics, Profit, Customer Service, Management, Portfolio Management, Strategy, CRM, Account Management, Competitive Analysis, Team Management, Risk Management, Team Building, Leadership, B2B, Direct Marketing, Business Development, Business Planning, Sales, Underwriting, Sales Operations, Financial Services, Business Analysis
Education
University of North Alabama 1996 — 2000
BS, Communications & Public Relations
Corinth High School 1992 — 1996
Communications, with an emphasis on Public Relations
Jennifer (Catron)Smith Jennifer (Catron)Smith's American Home Shield Experience June 2013 - Present
Job Operations Analyst at American Home Shield
Industry Consumer Services
Experience
American Home Shield June 2013 - Present
American Home Shield August 2012 - June 2013
NYK Logistics (Hong Kong) Ltd September 2010 - April 2012
Skills
Accounting, Accounts Receivable, Accounts Payable, Financial Accounting, Internal Audit, Process Improvement, Process Optimization, Collection Development, A/R Management, Data Analysis
Education
The University of Memphis 2009 — 2011
Bachelor of Science (B.S.), Accounting and Finance
The University of Tennessee at Chattanooga 2001 — 2002
American Home Shield June 2013 - Present
American Home Shield August 2012 - June 2013
NYK Logistics (Hong Kong) Ltd September 2010 - April 2012
Skills
Accounting, Accounts Receivable, Accounts Payable, Financial Accounting, Internal Audit, Process Improvement, Process Optimization, Collection Development, A/R Management, Data Analysis
Education
The University of Memphis 2009 — 2011
Bachelor of Science (B.S.), Accounting and Finance
The University of Tennessee at Chattanooga 2001 — 2002
Helen Polito Helen Polito's American Home Shield Experience August 1993 - May 2012
Job Territory Manager at HSA Home Warranty
Industry Real Estate
Experience
HSA Home Warranty May 2012 - Present
American Home Shield August 1993 - May 2012
AHS August 1993 - April 2012
Skills
I also teach pilates at..., Selling, Sales, Real Estate, Sellers, Investment Properties, Insurance, Contract Negotiation, New Business Development, Negotiation, First Time Home Buyers, Customer Service, Training, Residential Homes, Marketing, Property Management, Sales Management, Team Building, Customer Satisfaction, Account Management, Leadership, Customer Retention, Marketing Strategy, Cold Calling, Sales Operations
Education
University of South Carolina-Columbia
Associate's degree
HSA Home Warranty May 2012 - Present
American Home Shield August 1993 - May 2012
AHS August 1993 - April 2012
Skills
I also teach pilates at..., Selling, Sales, Real Estate, Sellers, Investment Properties, Insurance, Contract Negotiation, New Business Development, Negotiation, First Time Home Buyers, Customer Service, Training, Residential Homes, Marketing, Property Management, Sales Management, Team Building, Customer Satisfaction, Account Management, Leadership, Customer Retention, Marketing Strategy, Cold Calling, Sales Operations
Education
University of South Carolina-Columbia
Associate's degree
Joshua (RealtorofNJ) Baris's American Home Shield Experience 2005 - October 2009
Job Realtor/Sales Associate at Prominent Properties Sotheby's International Realty
Industry Real Estate
Experience
Prominent Properties Sotheby's International Realty April 2013 - Present
NJLux, LLC April 2010 - Present
Coldwell Banker Residential Brokerage November 2009 - April 2013
Grand Cove I Apartment Corporation September 2002 - September 2011
American Home Shield 2005 - October 2009
Sothebys International Realty 2002 - 2005
Coldwell Banker Commercial, Paramus NJ 2001 - 2002
TMP Worldwide, Hoboken, NJ 2000 - 2001
Bell Atlantic Yellow Pages 1998 - 1999
Multimedia Solutions 1997 - 1998
Skills
Real Estate, Customer Experience, Social Media Marketing, New Business Development, Selling, Residential Homes, Commercial Real Estate, Sales, Online Advertising, Referrals, Sellers, First Time Home Buyers, Relocation, Investment Properties, Real Estate Transactions, Condos, Online Marketing, Negotiation, Investors, Townhomes, Investments, Property, Buyer Representation, Listings, Foreclosures, Short Sales, Luxury, Real Property, Single Family Homes, Rentals, Property Management, Buyers, Marketing, Real Estate Economics, Leases, New Homes, Seniors, REO, New Home Sales, Apartments, Resellers, Home Staging
Education
University of Rhode Island 1993 — 1997
Bachelor of Science in Business Administration, with a major in Marketing
Prominent Properties Sotheby's International Realty April 2013 - Present
NJLux, LLC April 2010 - Present
Coldwell Banker Residential Brokerage November 2009 - April 2013
Grand Cove I Apartment Corporation September 2002 - September 2011
American Home Shield 2005 - October 2009
Sothebys International Realty 2002 - 2005
Coldwell Banker Commercial, Paramus NJ 2001 - 2002
TMP Worldwide, Hoboken, NJ 2000 - 2001
Bell Atlantic Yellow Pages 1998 - 1999
Multimedia Solutions 1997 - 1998
Skills
Real Estate, Customer Experience, Social Media Marketing, New Business Development, Selling, Residential Homes, Commercial Real Estate, Sales, Online Advertising, Referrals, Sellers, First Time Home Buyers, Relocation, Investment Properties, Real Estate Transactions, Condos, Online Marketing, Negotiation, Investors, Townhomes, Investments, Property, Buyer Representation, Listings, Foreclosures, Short Sales, Luxury, Real Property, Single Family Homes, Rentals, Property Management, Buyers, Marketing, Real Estate Economics, Leases, New Homes, Seniors, REO, New Home Sales, Apartments, Resellers, Home Staging
Education
University of Rhode Island 1993 — 1997
Bachelor of Science in Business Administration, with a major in Marketing
Carolyn Ricketts Carolyn Ricketts's American Home Shield Experience 1997 - 2004
Job 210 Home Buyers Warranty
Industry Real Estate
Experience
Home Buyers Warranty May 2012 - Present
First American Financial Corporation September 2005 - April 2012
American Home Shield 1997 - 2004
American Home Shield 1997 - 2004
Re/Max Central Realty 1994 - 1995
Skills
Sales, Presenter, Persuasive Presentations, Group Presentations, Client Presentation, Presentation Development, Presentation Coaching, Strategy, Selling, Real Estate, Recruiting, Negotiation, Sales Presentations, Sellers, Marketing, Sales Plan, Marketing Strategy, Time Management, Sales Management, Contract Negotiation, CRM, Insurance, Referrals, Business Development, Forecasting, Training, Leadership, Direct Sales, Coaching, Marketing Communications, New Business Development, Sales Process, Customer Satisfaction, Lead Generation, Operations Management, Budgets, Account Management, Customer Service, Cold Calling, Social Media Marketing, Salesforce.com, Risk Management, Customer Retention, Strategic Planning, B2B, Presentations, Management, Team Building
Education
University of Alabama 1980 — 1984
Antilles High School 1977 — 1979
Home Buyers Warranty May 2012 - Present
First American Financial Corporation September 2005 - April 2012
American Home Shield 1997 - 2004
American Home Shield 1997 - 2004
Re/Max Central Realty 1994 - 1995
Skills
Sales, Presenter, Persuasive Presentations, Group Presentations, Client Presentation, Presentation Development, Presentation Coaching, Strategy, Selling, Real Estate, Recruiting, Negotiation, Sales Presentations, Sellers, Marketing, Sales Plan, Marketing Strategy, Time Management, Sales Management, Contract Negotiation, CRM, Insurance, Referrals, Business Development, Forecasting, Training, Leadership, Direct Sales, Coaching, Marketing Communications, New Business Development, Sales Process, Customer Satisfaction, Lead Generation, Operations Management, Budgets, Account Management, Customer Service, Cold Calling, Social Media Marketing, Salesforce.com, Risk Management, Customer Retention, Strategic Planning, B2B, Presentations, Management, Team Building
Education
University of Alabama 1980 — 1984
Antilles High School 1977 — 1979
Reed Young Reed Young's American Home Shield Experience February 2013 - Present
Job Process Transformation/Special Projects at American Home Shield
Industry Consumer Services
Experience
American Home Shield February 2013 - Present
American Home Shield October 2009 - January 2011
American Home Shield October 2008 - October 2009
Self September 2003 - March 2005
Henry Turley Comany March 2001 - June 2003
Medshares Inc. March 1993 - December 2000
Skills
Exceptional People..., Proactive self-starter, Project Management, Thorough Research, Long-term Customer..., Customer Retention, Instructor-led Training, Business Travel, Property Management, Budget Process, Budget Monitoring, Account Management, Team Management
Education
The University of Memphis 1995 — 1998
Bachelor of Arts (B.A.), Psychology
Briarcrest & Bishop Byrne High School 1986 — 1990
High School Diploma, General
American Home Shield February 2013 - Present
American Home Shield October 2009 - January 2011
American Home Shield October 2008 - October 2009
Self September 2003 - March 2005
Henry Turley Comany March 2001 - June 2003
Medshares Inc. March 1993 - December 2000
Skills
Exceptional People..., Proactive self-starter, Project Management, Thorough Research, Long-term Customer..., Customer Retention, Instructor-led Training, Business Travel, Property Management, Budget Process, Budget Monitoring, Account Management, Team Management
Education
The University of Memphis 1995 — 1998
Bachelor of Arts (B.A.), Psychology
Briarcrest & Bishop Byrne High School 1986 — 1990
High School Diploma, General
B.J. Schreck B.J. Schreck's American Home Shield Experience November 2012 - Present
Job IT Operations Analyst II / USAF Cyberoperations Officer
Industry Information Technology and Services
Experience
American Home Shield November 2012 - Present
Carroll Fire Department 2007 - Present
United States Air Force December 1996 - Present
American Home Shield August 2011 - November 2012
IBM January 2009 - July 2011
American Home Shield May 2004 - January 2009
Wells Fargo September 2004 - August 2005
Skills
Visio, Software Documentation, Business Intelligence, Troubleshooting, Management, Process Improvement, Networking, Business Analysis, Technical Support, SDLC, Program Management, Databases, Call Center, Customer Service, IT Management, Project Management, Team Building, Microsoft Office, Strategic Planning, Military Operations, Aircraft Maintenance, Firefighter I & II, Firefighting, SQL, Help Desk Support, Siebel, Call Centers, Quality Assurance, Information Technology, Team Leadership, Security Clearance, Leadership
Education
University of Northern Iowa 1998 — 2003
Bachelor of Science (BS), Management Information Systems, General
University of Northern Iowa 1998 — 2003
BS, Management Information Systems
American Home Shield November 2012 - Present
Carroll Fire Department 2007 - Present
United States Air Force December 1996 - Present
American Home Shield August 2011 - November 2012
IBM January 2009 - July 2011
American Home Shield May 2004 - January 2009
Wells Fargo September 2004 - August 2005
Skills
Visio, Software Documentation, Business Intelligence, Troubleshooting, Management, Process Improvement, Networking, Business Analysis, Technical Support, SDLC, Program Management, Databases, Call Center, Customer Service, IT Management, Project Management, Team Building, Microsoft Office, Strategic Planning, Military Operations, Aircraft Maintenance, Firefighter I & II, Firefighting, SQL, Help Desk Support, Siebel, Call Centers, Quality Assurance, Information Technology, Team Leadership, Security Clearance, Leadership
Education
University of Northern Iowa 1998 — 2003
Bachelor of Science (BS), Management Information Systems, General
University of Northern Iowa 1998 — 2003
BS, Management Information Systems
Phil McDonnell Phil McDonnell's American Home Shield Experience August 2002 - December 2005
Job Director, Business Development at Terminix International
Industry Consumer Services
Experience
Terminix International January 2013 - Present
MSC Industrial Supply February 2012 - December 2012
TruGreen LandCare December 2005 - January 2012
American Home Shield August 2002 - December 2005
American Home Shield January 1999 - January 2002
American Home Shield March 1999 - August 1999
American Home Shield November 1997 - March 1999
Morgan Keegan May 1997 - November 1997
Skills
New Business Development, Contract Negotiation, Customer Satisfaction, Key Account Management, Change Management, Start-ups, Proposal Writing, Financial Analysis, Six Sigma, Account Management, Sales Management, Sales Process, Management
Education
The University of Memphis 2004 — 2008
Master's, Business Administration
The University of Memphis 1992 — 1997
Bachelor's, Business Administration
Christian Brothers High School 1988 — 1992
Terminix International January 2013 - Present
MSC Industrial Supply February 2012 - December 2012
TruGreen LandCare December 2005 - January 2012
American Home Shield August 2002 - December 2005
American Home Shield January 1999 - January 2002
American Home Shield March 1999 - August 1999
American Home Shield November 1997 - March 1999
Morgan Keegan May 1997 - November 1997
Skills
New Business Development, Contract Negotiation, Customer Satisfaction, Key Account Management, Change Management, Start-ups, Proposal Writing, Financial Analysis, Six Sigma, Account Management, Sales Management, Sales Process, Management
Education
The University of Memphis 2004 — 2008
Master's, Business Administration
The University of Memphis 1992 — 1997
Bachelor's, Business Administration
Christian Brothers High School 1988 — 1992
Mike Vazeii's American Home Shield Experience January 2013 - Present
Job Director, Product & Segment Marketing at American Home Shield
Industry Marketing and Advertising
Experience
American Home Shield January 2013 - Present
American Home Shield October 2010 - December 2012
American Home Shield September 2009 - October 2010
American Home Shield May 2007 - September 2009
American Home Shield April 2005 - May 2007
AmeriSpec Inspection Services January 2004 - March 2005
Lifestyle Ventures March 2002 - December 2004
O'Connor Kenny Partners February 2000 - March 2002
Skills
Brand Management, Supply Management, Direct Marketing, Marketing, Account Management, Strategic Planning, Event Management, Email Marketing, Management, Direct Mail, Digital Marketing, Project Management, Advertising, New Business Development, Sales, Integrated Marketing, Marketing Communications, Marketing Strategy, B2B Marketing, Brand Development, Relationship Marketing, Creative Direction, Multi-channel Marketing, Creative Strategy, Brand Awareness, Marketing Management, Customer Acquisition, Leadership, Branding & Identity, Guerrilla Marketing, Market Planning, Interactive Marketing, Product Development, Competitive Analysis, Business Development, Strategy, B2B, Online Marketing, Business Planning, Lead Generation, Market Research, Online Advertising, SEM, Trade Shows, Budgets, SEO, Web Analytics, Database Marketing, Social Media Marketing, Analytics
Education
The University of Memphis 1994 — 2000
Bachelor of Arts (B.A.), Advertising
American Home Shield January 2013 - Present
American Home Shield October 2010 - December 2012
American Home Shield September 2009 - October 2010
American Home Shield May 2007 - September 2009
American Home Shield April 2005 - May 2007
AmeriSpec Inspection Services January 2004 - March 2005
Lifestyle Ventures March 2002 - December 2004
O'Connor Kenny Partners February 2000 - March 2002
Skills
Brand Management, Supply Management, Direct Marketing, Marketing, Account Management, Strategic Planning, Event Management, Email Marketing, Management, Direct Mail, Digital Marketing, Project Management, Advertising, New Business Development, Sales, Integrated Marketing, Marketing Communications, Marketing Strategy, B2B Marketing, Brand Development, Relationship Marketing, Creative Direction, Multi-channel Marketing, Creative Strategy, Brand Awareness, Marketing Management, Customer Acquisition, Leadership, Branding & Identity, Guerrilla Marketing, Market Planning, Interactive Marketing, Product Development, Competitive Analysis, Business Development, Strategy, B2B, Online Marketing, Business Planning, Lead Generation, Market Research, Online Advertising, SEM, Trade Shows, Budgets, SEO, Web Analytics, Database Marketing, Social Media Marketing, Analytics
Education
The University of Memphis 1994 — 2000
Bachelor of Arts (B.A.), Advertising
Mark Friedlander Mark Friedlander's American Home Shield Experience August 2004 - December 2007
Job Executive Director The Every1Wins Foundation
Industry Nonprofit Organization Management
Experience
The Every1Wins Foundation October 2011 - Present
Wells Fargo August 2009 - April 2011
American Home Shield August 2004 - December 2007
ATEL2000/TELEREFUND INTERNATIONAL January 1989 - January 2003
Skills
Sales Management, Coaching, Negotiation, Strategic Planning, Marketing Strategy, Product Development, Forecasting, New Business Development, Customer Relations, Business Strategy, Contract Negotiation, Business Analysis, Customer Service, Problem Solving, Excel, Team Building, Mentoring, Budgeting, Risk Management, Performance Management, Portfolio Management, Real Estate, Change Management, Business Planning, Leadership Development, Consultative Selling, Fundraising, B2B, Banking, Market Planning, Public Speaking, Credit, Sales Operations
Education
University of Maryland College Park 1982 — 1985
BS, Business Management
The Every1Wins Foundation October 2011 - Present
Wells Fargo August 2009 - April 2011
American Home Shield August 2004 - December 2007
ATEL2000/TELEREFUND INTERNATIONAL January 1989 - January 2003
Skills
Sales Management, Coaching, Negotiation, Strategic Planning, Marketing Strategy, Product Development, Forecasting, New Business Development, Customer Relations, Business Strategy, Contract Negotiation, Business Analysis, Customer Service, Problem Solving, Excel, Team Building, Mentoring, Budgeting, Risk Management, Performance Management, Portfolio Management, Real Estate, Change Management, Business Planning, Leadership Development, Consultative Selling, Fundraising, B2B, Banking, Market Planning, Public Speaking, Credit, Sales Operations
Education
University of Maryland College Park 1982 — 1985
BS, Business Management
Craig Wolf's American Home Shield Experience October 1997 - Present
Job Senior Account Executive American Home Shield
Industry Real Estate
Experience
American Home Shield October 1997 - Present
ADC The Map People December 1989 - October 1997
Skills
Selling, Real Estate, Property Management, Investment Properties, Short Sales, Sellers, Real Estate Transactions, Sales, New Home Sales, Marketing, Foreclosures, Customer Service, Residential Homes, Buyers, Contract Negotiation, Leadership, Referrals, Commercial Real Estate, Relocation, Insurance, Training, Mortgage Lending, Single Family Homes, Negotiation, Condos, Resellers, Small Business, First Time Home Buyers, Customer Retention, National Association of..., Agents, Investors, Property, Luxury, Sales Management, Home Warranty, FHA
Education
Towson University 1978 — 1982
BS, Business & Political Science
American Home Shield October 1997 - Present
ADC The Map People December 1989 - October 1997
Skills
Selling, Real Estate, Property Management, Investment Properties, Short Sales, Sellers, Real Estate Transactions, Sales, New Home Sales, Marketing, Foreclosures, Customer Service, Residential Homes, Buyers, Contract Negotiation, Leadership, Referrals, Commercial Real Estate, Relocation, Insurance, Training, Mortgage Lending, Single Family Homes, Negotiation, Condos, Resellers, Small Business, First Time Home Buyers, Customer Retention, National Association of..., Agents, Investors, Property, Luxury, Sales Management, Home Warranty, FHA
Education
Towson University 1978 — 1982
BS, Business & Political Science
Germel Kindred Germel Kindred's American Home Shield Experience May 2008 - May 2010
Job Human Resorces Officer
Industry Consumer Services
Experience
American Home Shield May 2008 - May 2010
American Home Shield January 2008 - May 2008
American Home Shield October 2005 - January 2008
American Home Shield February 2005 - October 2005
American Home Shield March 2004 - February 2005
University of Tennessee at Chattanooga August 2001 - May 2003
Education
The University of Tennessee at Chattanooga 1999 — 2003
B.S., Business Management/Human Resource Management
American Home Shield May 2008 - May 2010
American Home Shield January 2008 - May 2008
American Home Shield October 2005 - January 2008
American Home Shield February 2005 - October 2005
American Home Shield March 2004 - February 2005
University of Tennessee at Chattanooga August 2001 - May 2003
Education
The University of Tennessee at Chattanooga 1999 — 2003
B.S., Business Management/Human Resource Management
David Fitzwater David Fitzwater's American Home Shield Experience December 2004 - September 2009
Job Tampa Bay Area Business Professional
Industry Real Estate
Experience
American Home Shield December 2004 - September 2009
Skills
Sales, Selling, Residential Homes, Real Estate Transactions, Foreclosures, First Time Home Buyers, Short Sales, Real Estate
Education
University of South Florida 1996 — 2004
BA, Business Communication and Administration
American Home Shield December 2004 - September 2009
Skills
Sales, Selling, Residential Homes, Real Estate Transactions, Foreclosures, First Time Home Buyers, Short Sales, Real Estate
Education
University of South Florida 1996 — 2004
BA, Business Communication and Administration
Donna Tran Donna Tran's American Home Shield Experience May 2001 - August 2001
Job Cashier at HyVee
Industry Banking
Experience
Hy-Vee June 2011 - Present
Wells Fargo October 2007 - June 2008
Fairbanks ISD September 2006 - July 2007
Wells Fargo February 2006 - August 2006
American Home Shield May 2001 - August 2001
Sitel Corporation May 2000 - August 2000
Skills
Communications, Creative Problem Solving, Self Driven, Time Management, Customer Service, Public Relations, Call Centers, Banking, Event Planning, Social Media, Team-oriented, Goal Oriented, Social Media Marketing, Critical Thinking, Insurance, PowerPoint, Teamwork, Advertising, Building Relationships, Leadership, Marketing Communications, Credit Cards, Microsoft Excel
Education
University of Iowa 1999 — 2004
BA, Classics/English
Carroll High School 1996 — 1999
Diploma
Hy-Vee June 2011 - Present
Wells Fargo October 2007 - June 2008
Fairbanks ISD September 2006 - July 2007
Wells Fargo February 2006 - August 2006
American Home Shield May 2001 - August 2001
Sitel Corporation May 2000 - August 2000
Skills
Communications, Creative Problem Solving, Self Driven, Time Management, Customer Service, Public Relations, Call Centers, Banking, Event Planning, Social Media, Team-oriented, Goal Oriented, Social Media Marketing, Critical Thinking, Insurance, PowerPoint, Teamwork, Advertising, Building Relationships, Leadership, Marketing Communications, Credit Cards, Microsoft Excel
Education
University of Iowa 1999 — 2004
BA, Classics/English
Carroll High School 1996 — 1999
Diploma
Crystal Brawner Crystal Brawner's American Home Shield Experience February 2004 - December 2007
Job Office Manager at ProAudio GA
Industry Consumer Electronics
Experience
ProAudio GA January 2007 - Present
American Home Shield February 2004 - December 2007
Education
University of Phoenix 2008 — 2010
Associate's, Psychology
University of Phoenix
Bachelor's, Psychology
ProAudio GA January 2007 - Present
American Home Shield February 2004 - December 2007
Education
University of Phoenix 2008 — 2010
Associate's, Psychology
University of Phoenix
Bachelor's, Psychology
Trae Sterling Trae Sterling's American Home Shield Experience February 1993 - April 2003
Job National Sales Executive
Industry Real Estate
Experience
Home Warranty of America January 2015 - Present
Entitle Direct Group, Inc. April 2014 - November 2014
Crump Mortgage/Community Mortgage Corporation November 2013 - May 2014
First American Home Warranty April 2003 - March 2012
American Home Shield February 1993 - April 2003
Skills
Business Development, Selling, Strategy, Cross-functional Team..., Team Building, Real Estate, Strategic Planning, Management, Leadership, Process Improvement, Training, Sales Presentations, Marketing Strategy, Sales Operations, Contract Negotiation, Marketing, Sales, Customer Service, Sales Process, Account Management, Property & Casualty..., Analysis, Employee Benefits, B2B, New Business Development, Coaching, Leadership Development, Performance Management, Insurance, Direct Sales, Executive Management, Start-ups, Negotiation, Cross Selling, Management Consulting, Finance, Executive Team, Creative Solutions, Business Coaching, Strategic Negotiations, Sales Management, Lead Generation, Entrepreneurship, Loan Origination, Mortgage Lending, Residential Mortgages, E&O, Innovator
Education
The University of Memphis 1985 — 1989
Crichton College 2000 — 2002
BS, Organizational Mgmt
Home Warranty of America January 2015 - Present
Entitle Direct Group, Inc. April 2014 - November 2014
Crump Mortgage/Community Mortgage Corporation November 2013 - May 2014
First American Home Warranty April 2003 - March 2012
American Home Shield February 1993 - April 2003
Skills
Business Development, Selling, Strategy, Cross-functional Team..., Team Building, Real Estate, Strategic Planning, Management, Leadership, Process Improvement, Training, Sales Presentations, Marketing Strategy, Sales Operations, Contract Negotiation, Marketing, Sales, Customer Service, Sales Process, Account Management, Property & Casualty..., Analysis, Employee Benefits, B2B, New Business Development, Coaching, Leadership Development, Performance Management, Insurance, Direct Sales, Executive Management, Start-ups, Negotiation, Cross Selling, Management Consulting, Finance, Executive Team, Creative Solutions, Business Coaching, Strategic Negotiations, Sales Management, Lead Generation, Entrepreneurship, Loan Origination, Mortgage Lending, Residential Mortgages, E&O, Innovator
Education
The University of Memphis 1985 — 1989
Crichton College 2000 — 2002
BS, Organizational Mgmt
Judy Ealand Judy Ealand's American Home Shield Experience October 1997 - March 1999
Job Sales Counselor at Century Communities
Industry Real Estate
Experience
RE/MAX River City March 2014 - April 2015
Old Republic Home Protection March 1999 - January 2012
American Home Shield October 1997 - March 1999
Skills
Sellers, Selling, First Time Home Buyers, Short Sales, Single Family Homes, Sales, Sales Management, Residential Homes, Foreclosures, Contract Negotiation, Negotiation, Insurance, Marketing, Buyer Representation, Condos, New Home Sales, Training, Real Estate Transactions, FHA, Coaching, Referrals, Buyers, Property, Real Property
Education
The University of Texas at Austin 1980 — 1981
RE/MAX River City March 2014 - April 2015
Old Republic Home Protection March 1999 - January 2012
American Home Shield October 1997 - March 1999
Skills
Sellers, Selling, First Time Home Buyers, Short Sales, Single Family Homes, Sales, Sales Management, Residential Homes, Foreclosures, Contract Negotiation, Negotiation, Insurance, Marketing, Buyer Representation, Condos, New Home Sales, Training, Real Estate Transactions, FHA, Coaching, Referrals, Buyers, Property, Real Property
Education
The University of Texas at Austin 1980 — 1981
Andrea Morrison Andrea Morrison's American Home Shield Experience November 2001 - October 2013
Job Experienced sales professional, customer support and human resources specialist
Industry Consumer Services
Experience
Weatherby Healthcare November 2013 - July 2014
American Home Shield November 2001 - October 2013
CBS Personnel Services March 1990 - March 1999
Skills
Management, Strategy, Leadership, Human Resources, Account Management, Sales, Program Management, Interviews, Selling, Customer Satisfaction, B2B, Negotiation, Customer Service, Customer Retention, Networking
Education
University of Dayton 1979 — 1983
Bachelor of Arts (B.A.), Social Work
Weatherby Healthcare November 2013 - July 2014
American Home Shield November 2001 - October 2013
CBS Personnel Services March 1990 - March 1999
Skills
Management, Strategy, Leadership, Human Resources, Account Management, Sales, Program Management, Interviews, Selling, Customer Satisfaction, B2B, Negotiation, Customer Service, Customer Retention, Networking
Education
University of Dayton 1979 — 1983
Bachelor of Arts (B.A.), Social Work
Jen Higby Jen Higby's American Home Shield Experience August 2013 - Present
Job Account Management Specialist at American Home Shield
Industry Consumer Services
Experience
American Home Shield August 2013 - Present
American Home Shield December 2012 - August 2013
American Home Shield January 2007 - December 2012
Skills
Customer Service, Selling, Account Management, Negotiation, Sales, Customer Satisfaction, Team Building, New Business Development, Contract Negotiation, Sales Management, Marketing, Strategic Planning, Microsoft Office, Leadership, Social Media, Public Speaking, Customer Retention, Small Business, Marketing Strategy, Business Development, Management
Education
University of Northern Iowa 1987 — 1992
BA, Family Services
American Home Shield August 2013 - Present
American Home Shield December 2012 - August 2013
American Home Shield January 2007 - December 2012
Skills
Customer Service, Selling, Account Management, Negotiation, Sales, Customer Satisfaction, Team Building, New Business Development, Contract Negotiation, Sales Management, Marketing, Strategic Planning, Microsoft Office, Leadership, Social Media, Public Speaking, Customer Retention, Small Business, Marketing Strategy, Business Development, Management
Education
University of Northern Iowa 1987 — 1992
BA, Family Services
Rick Echevarria Rick Echevarria's American Home Shield Experience 2000 - 2010
Job Owner, Nevada Partners Insurance
Industry Insurance
Experience
Nevada Partners Insurance July 2006 - Present
American Home Shield 2000 - 2010
American Home Shield July 1995 - May 2000
Gladding & Michel Investigative Services June 1990 - May 1995
Skills
Real Estate, Short Sales, Sellers, Investment Properties, Commercial Insurance, General Insurance, Property & Casualty..., Risk Management..., OCIP, Commercial Lines..., Miscellaneous..., Media Liability, Errors & Omissions, Excess & Surplus Lines, High Value Homes, Earthquake Insurance, Flood Insurance, Performance Bonds, Renters, Homeowners, Workers Compensation, Casualty, Small Business, Term Life Insurance, Underwriting, Professional Liability, Insurance, Life Insurance, Fixed Annuities, Long-term Care, Universal Life, Casualty Insurance, Customer Service, First Time Home Buyers, REO, Foreclosures, Team Building, Marketing, Real Estate Transactions, Sales, Buyer Representation
Education
University of Nevada-Reno 1972 — 1990
Bachelor of Arts, Criminal Justice
Northern Nevada Insurance School 1996 — 1996
Certification & Licensing, Property & Casualty Insurance
Nevada Partners Insurance July 2006 - Present
American Home Shield 2000 - 2010
American Home Shield July 1995 - May 2000
Gladding & Michel Investigative Services June 1990 - May 1995
Skills
Real Estate, Short Sales, Sellers, Investment Properties, Commercial Insurance, General Insurance, Property & Casualty..., Risk Management..., OCIP, Commercial Lines..., Miscellaneous..., Media Liability, Errors & Omissions, Excess & Surplus Lines, High Value Homes, Earthquake Insurance, Flood Insurance, Performance Bonds, Renters, Homeowners, Workers Compensation, Casualty, Small Business, Term Life Insurance, Underwriting, Professional Liability, Insurance, Life Insurance, Fixed Annuities, Long-term Care, Universal Life, Casualty Insurance, Customer Service, First Time Home Buyers, REO, Foreclosures, Team Building, Marketing, Real Estate Transactions, Sales, Buyer Representation
Education
University of Nevada-Reno 1972 — 1990
Bachelor of Arts, Criminal Justice
Northern Nevada Insurance School 1996 — 1996
Certification & Licensing, Property & Casualty Insurance
Kerry Steward's American Home Shield Experience August 2000 - August 2010
Job 15 Yrs exp in CRM, Marketing Campaign management, Print/Production, data analysis & positive customer communications
Industry Marketing and Advertising
Experience
First American Home Buyers Protection March 2013 - February 2015
First American Home BuyersProtection November 2012 - March 2013
ServiceMaster August 2010 - March 2012
American Home Shield August 2000 - August 2010
Aihu 2009 - 2010
American Home Shield - ServiceMaster January 1999 - August 2000
American Home Shield - ServiceMaster January 1998 - January 1999
Skills
CRM, Customer Retention, Management, Customer Satisfaction, Analytics, Project Management, Customer Service, Sales, Account Management, Direct Mail, Direct Marketing, Microsoft Excel, Sales Operations, Database Marketing, Budgets, Direct Sales, Access, Coaching, Call Centers, Program Management, Team Management, Negotiation, Data Analysis, Customer Acquisition, Problem Solving, Customer Relations, Print Production, Siebel, Digital Strategy, Budgeting, Microsoft Office, Excel, Word, Cognos, Oracle Discoverer, Employee Management, Direct Mail Campaigns, Retention Management, Start-ups, Small Business, Workshop Facilitation, B2B Marketing, Print, Executive Management, Outsourcing, Requirements Analysis, PowerPoint, Microsoft Word, Six Sigma, Pentaho
Education
State Tech 1998 — 2002
Associates, Accounting with Conc in Taxation
The University of Texas at San Antonio 1995 — 1996
First American Home Buyers Protection March 2013 - February 2015
First American Home BuyersProtection November 2012 - March 2013
ServiceMaster August 2010 - March 2012
American Home Shield August 2000 - August 2010
Aihu 2009 - 2010
American Home Shield - ServiceMaster January 1999 - August 2000
American Home Shield - ServiceMaster January 1998 - January 1999
Skills
CRM, Customer Retention, Management, Customer Satisfaction, Analytics, Project Management, Customer Service, Sales, Account Management, Direct Mail, Direct Marketing, Microsoft Excel, Sales Operations, Database Marketing, Budgets, Direct Sales, Access, Coaching, Call Centers, Program Management, Team Management, Negotiation, Data Analysis, Customer Acquisition, Problem Solving, Customer Relations, Print Production, Siebel, Digital Strategy, Budgeting, Microsoft Office, Excel, Word, Cognos, Oracle Discoverer, Employee Management, Direct Mail Campaigns, Retention Management, Start-ups, Small Business, Workshop Facilitation, B2B Marketing, Print, Executive Management, Outsourcing, Requirements Analysis, PowerPoint, Microsoft Word, Six Sigma, Pentaho
Education
State Tech 1998 — 2002
Associates, Accounting with Conc in Taxation
The University of Texas at San Antonio 1995 — 1996
Barr Miller Barr Miller's American Home Shield Experience August 2014 - December 2014
Job IT Analyst II at ServiceMaster
Industry Information Technology and Services
Experience
ServiceMaster July 2015 - Present
General Motors January 2015 - May 2015
American Home Shield August 2014 - December 2014
Aemerge May 2013 - August 2013
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Research, Teamwork, Social Media, Public Speaking, C++, English, Windows, Event Planning, Time Management, Microsoft SQL Server, SQL, SQL Azure, C#, .NET, ASP.NET MVC, JavaScript, HTML 5, HTML, CSS, Pentaho, Agile Methodologies, Oracle, QlikView, SharePoint, SharePoint Designer, Client Relations, Business Requirements, User Acceptance Testing, Web Development
Education
University of Alabama 2011 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
ServiceMaster July 2015 - Present
General Motors January 2015 - May 2015
American Home Shield August 2014 - December 2014
Aemerge May 2013 - August 2013
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Research, Teamwork, Social Media, Public Speaking, C++, English, Windows, Event Planning, Time Management, Microsoft SQL Server, SQL, SQL Azure, C#, .NET, ASP.NET MVC, JavaScript, HTML 5, HTML, CSS, Pentaho, Agile Methodologies, Oracle, QlikView, SharePoint, SharePoint Designer, Client Relations, Business Requirements, User Acceptance Testing, Web Development
Education
University of Alabama 2011 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Jennifer Box's American Home Shield Experience December 2001 - May 2007
Job Enoble Business Capital
Industry Financial Services
Experience
ENOBLE BUSINESS CAPITAL May 2014 - Present
ENOBLE Business Capital April 2013 - May 2014
Charlie Trotter State Farm Insurance December 2011 - July 2012
Tiger Logistics, LLC February 2009 - July 2011
First Metropolitan Financial Services May 2007 - August 2008
American Home Shield December 2001 - May 2007
Skills
Licensed Property &..., Notary Public, Outlook, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Data Entry, Access, Office Administration, Customer Satisfaction, Insurance, Administrative..., Lotus Notes, Telephone Skills, Property & Casualty..., Sales, Office Management, Invoicing
Education
Bartlett High School 1996 — 2000
University of Phoenix-Memphis Campus
BSB/M
ENOBLE BUSINESS CAPITAL May 2014 - Present
ENOBLE Business Capital April 2013 - May 2014
Charlie Trotter State Farm Insurance December 2011 - July 2012
Tiger Logistics, LLC February 2009 - July 2011
First Metropolitan Financial Services May 2007 - August 2008
American Home Shield December 2001 - May 2007
Skills
Licensed Property &..., Notary Public, Outlook, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Data Entry, Access, Office Administration, Customer Satisfaction, Insurance, Administrative..., Lotus Notes, Telephone Skills, Property & Casualty..., Sales, Office Management, Invoicing
Education
Bartlett High School 1996 — 2000
University of Phoenix-Memphis Campus
BSB/M
David Loggins David Loggins's American Home Shield Experience 2011 - Present
Job Consumer Services Professional
Industry Consumer Services
Experience
Ashley Furniture Homestores January 2015 - Present
ACB October 2014 - Present
American Home Shield 2011 - Present
American Home Shield 2012 - 2013
American Home Shield 2011 - 2012
Lawrence Johnson Realtors 2008 - 2011
Advanced Service Incorporated 2007 - 2010
Skills
Customer Satisfaction, Call Centers, Customer Retention, Customer Service, Sales, Data Entry, Negotiation, Team Building, Management, Account Management, Invoicing
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Finance
Ashley Furniture Homestores January 2015 - Present
ACB October 2014 - Present
American Home Shield 2011 - Present
American Home Shield 2012 - 2013
American Home Shield 2011 - 2012
Lawrence Johnson Realtors 2008 - 2011
Advanced Service Incorporated 2007 - 2010
Skills
Customer Satisfaction, Call Centers, Customer Retention, Customer Service, Sales, Data Entry, Negotiation, Team Building, Management, Account Management, Invoicing
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Finance
Tobi Pryor's American Home Shield Experience August 2015 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield August 2015 - Present
University of North Florida November 2013 - Present
University of North Florida Student Wellness Complex May 2011 - November 2013
Skills
EMS, IDMS, Crisis Management, Cpr Certified, First Aid, Supervisory Skills, AED, ActiveNetwork, Microsoft Excel, Physical Security, Community Outreach
Education
University of North Florida 2013 — 2015
Master's Degree, Higher Education/Higher Education Administration
University of North Florida 2006 — 2010
Bachelor's degree, Communication and Media Studies
American Home Shield August 2015 - Present
University of North Florida November 2013 - Present
University of North Florida Student Wellness Complex May 2011 - November 2013
Skills
EMS, IDMS, Crisis Management, Cpr Certified, First Aid, Supervisory Skills, AED, ActiveNetwork, Microsoft Excel, Physical Security, Community Outreach
Education
University of North Florida 2013 — 2015
Master's Degree, Higher Education/Higher Education Administration
University of North Florida 2006 — 2010
Bachelor's degree, Communication and Media Studies
Francesca Parker's American Home Shield Experience September 2008 - March 2011
Job Customer Service Professional at Interface
Industry Consumer Goods
Experience
Interface July 2013 - May 2015
The Sock Shoppe October 2012 - April 2013
American Home Shield September 2008 - March 2011
Skills
Sales, Account Management, Process Improvement, New Business Development, Customer Service, Order Management, Computer Proficiency, Team Leadership, Organization Skills, Time Management, Customer Satisfaction, Customer Experience, Customer Retention, Data Entry, Retail, Inventory Management, Leadership, Call Centers, Team Building, Social Networking, Cashiering, Problem Solving, Sales Management, PowerPoint
Education
Troy University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology
WEST GA TECHNICAL COLLEGE 2009 — 2011
Associate of Science (A.S.), Accounting
WEST GA TECHNICAL COLLEGE 2001 — 2003
DIPLOMA, BUSINESS AND OFFICE TECHNOLOGY
Interface July 2013 - May 2015
The Sock Shoppe October 2012 - April 2013
American Home Shield September 2008 - March 2011
Skills
Sales, Account Management, Process Improvement, New Business Development, Customer Service, Order Management, Computer Proficiency, Team Leadership, Organization Skills, Time Management, Customer Satisfaction, Customer Experience, Customer Retention, Data Entry, Retail, Inventory Management, Leadership, Call Centers, Team Building, Social Networking, Cashiering, Problem Solving, Sales Management, PowerPoint
Education
Troy University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology
WEST GA TECHNICAL COLLEGE 2009 — 2011
Associate of Science (A.S.), Accounting
WEST GA TECHNICAL COLLEGE 2001 — 2003
DIPLOMA, BUSINESS AND OFFICE TECHNOLOGY
Christopher Dillard's American Home Shield Experience June 2008 - July 2008
Job J.D.Candidate at University of Dayton
Industry Legal Services
Experience
Amway Global June 2015 - Present
Lichliter Law and Mediation June 2015 - August 2015
Acura of Memphis December 2014 - August 2015
Pizza Hut June 2014 - January 2015
U.S. House of Representatives May 2014 - August 2014
U.S. Senator Bob Corker's District Office January 2014 - April 2014
DialAmerica August 2013 - January 2014
University of Tennessee-Housing August 2011 - May 2013
Ruby Tuesday May 2010 - July 2012
American Home Shield June 2008 - July 2008
Skills
Social Networking, Customer Service, Event Planning, Sales, Leadership Development, Team Leadership, Leadership, Advertising, Marketing, Budget Process, Customer Satisfaction, Blogging, Entrepreneurship
Education
University of Dayton School of Law 2015 — 2017
Juris Doctor (J.D.)
University of Tennessee-Knoxville 2010 — 2014
Bachelor's Degree, B.A. Political Science and Government Minor in Sociology, 3.03 GPA
Bolton High School 2006 — 2010
High School Diploma, University
Amway Global June 2015 - Present
Lichliter Law and Mediation June 2015 - August 2015
Acura of Memphis December 2014 - August 2015
Pizza Hut June 2014 - January 2015
U.S. House of Representatives May 2014 - August 2014
U.S. Senator Bob Corker's District Office January 2014 - April 2014
DialAmerica August 2013 - January 2014
University of Tennessee-Housing August 2011 - May 2013
Ruby Tuesday May 2010 - July 2012
American Home Shield June 2008 - July 2008
Skills
Social Networking, Customer Service, Event Planning, Sales, Leadership Development, Team Leadership, Leadership, Advertising, Marketing, Budget Process, Customer Satisfaction, Blogging, Entrepreneurship
Education
University of Dayton School of Law 2015 — 2017
Juris Doctor (J.D.)
University of Tennessee-Knoxville 2010 — 2014
Bachelor's Degree, B.A. Political Science and Government Minor in Sociology, 3.03 GPA
Bolton High School 2006 — 2010
High School Diploma, University
Melissa Gillmer Melissa Gillmer's American Home Shield Experience 2005 - May 2013
Job Business Development at West Coast Escrow
Industry Real Estate
Experience
West Coast Escrow June 2013 - Present
American Home Shield 2005 - May 2013
Property ID 2002 - 2005
Skills
Account Management, Insurance, Selling, New Business Development, Negotiation, Sales Management, Customer Relations, Real Estate, Referrals, Social Media Marketing, Customer Service, Sales Force Development, Short Sales, Sellers, Residential Homes, Business Development, Condos, First Time Home Buyers, Sales, Contract Negotiation, Buyer Representation, Investors, REO, Foreclosures, Relocation
Education
Towson University
Mass Communication
West Coast Escrow June 2013 - Present
American Home Shield 2005 - May 2013
Property ID 2002 - 2005
Skills
Account Management, Insurance, Selling, New Business Development, Negotiation, Sales Management, Customer Relations, Real Estate, Referrals, Social Media Marketing, Customer Service, Sales Force Development, Short Sales, Sellers, Residential Homes, Business Development, Condos, First Time Home Buyers, Sales, Contract Negotiation, Buyer Representation, Investors, REO, Foreclosures, Relocation
Education
Towson University
Mass Communication
Kim Wilkinson Kim Wilkinson's American Home Shield Experience February 2003 - May 2013
Job Medical Office Administrator at Endocrinology Associates of Memphis
Industry Medical Practice
Experience
Endocrinology Associates of Memphis September 2013 - Present
American Home Shield February 2003 - May 2013
The Melting Pot Restaurants 2003 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Intergy, Intergy EHR, Dispatching, Telephone Skills, Data Entry
Education
The University of Memphis 2009 — 2015
Bachelor's Degree (in progress), psychology minor in marketing
Germantown Highschool 1999 — 2002
diploma
Endocrinology Associates of Memphis September 2013 - Present
American Home Shield February 2003 - May 2013
The Melting Pot Restaurants 2003 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Intergy, Intergy EHR, Dispatching, Telephone Skills, Data Entry
Education
The University of Memphis 2009 — 2015
Bachelor's Degree (in progress), psychology minor in marketing
Germantown Highschool 1999 — 2002
diploma
Sherry McKenzie Sherry McKenzie's American Home Shield Experience July 2005 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield July 2005 - Present
Stockyards Station July 2001 - June 2005
CBS Group June 1995 - June 2000
Skills
Selling, Advertising, Referrals, Sellers, Single Family Homes, Marketing, Sales, Real Estate Transactions, Marketing Strategy, New Home Sales, New Business Development, Sales Management, Customer Service, Relocation, Lead Generation, Business Development, Property, Leases, Listings, Mortgage Lending, Negotiation, Commercial Real Estate, Event Planning, Account Management
Education
The University of Texas at Arlington 1989 — 1994
Bachelors, Communications
American Home Shield July 2005 - Present
Stockyards Station July 2001 - June 2005
CBS Group June 1995 - June 2000
Skills
Selling, Advertising, Referrals, Sellers, Single Family Homes, Marketing, Sales, Real Estate Transactions, Marketing Strategy, New Home Sales, New Business Development, Sales Management, Customer Service, Relocation, Lead Generation, Business Development, Property, Leases, Listings, Mortgage Lending, Negotiation, Commercial Real Estate, Event Planning, Account Management
Education
The University of Texas at Arlington 1989 — 1994
Bachelors, Communications
Andrew Eissens Andrew Eissens's American Home Shield Experience March 1996 - January 2005
Job Generalist at Social Security Administration
Industry Government Administration
Experience
Social Security Administration February 2005 - Present
American Home Shield March 1996 - January 2005
Iowa Paint and Manufacturing January 1991 - March 1996
Skills
Government, Federal Government, Policy, Community Outreach, Public Speaking, Conflict Resolution, Program Evaluation, Outlook, Data Entry, Research, Supervisory Skills
Education
University of Iowa 1984 — 1990
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
Carroll High School 1980 — 1984
Social Security Administration February 2005 - Present
American Home Shield March 1996 - January 2005
Iowa Paint and Manufacturing January 1991 - March 1996
Skills
Government, Federal Government, Policy, Community Outreach, Public Speaking, Conflict Resolution, Program Evaluation, Outlook, Data Entry, Research, Supervisory Skills
Education
University of Iowa 1984 — 1990
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
Carroll High School 1980 — 1984
Rex Boynton Rex Boynton's American Home Shield Experience January 2013 - June 2013
Job Consultant, Advisor & Trade Association Executive
Industry Management Consulting
Experience
Clean Air Group/AtmosAir Solutions July 2010 - Present
Rex P Boynton & Associates February 2010 - Present
American Home Shield January 2013 - June 2013
NATE July 1997 - January 2010
PPFA May 1989 - May 1997
U.S. Marshals Foundation January 1987 - April 1989
Skills
Energy Efficiency, Strategic Planning, New Business Development, Energy Conservation, Public Speaking, Management, Non-profits, Strategy, Program Management, Start-ups, REX, Leadership, Team Leadership, Business Strategy, Budgets, Contract Negotiation, Energy Management, Team Building, Sales Management, Business Development, Marketing, Energy, Green Building, Business Planning, Indoor Air Quality, Marketing Strategy, Business Process..., Entrepreneurship, Marketing Communications, Negotiation, Executive Management, Strategic Partnerships, Operations Management, Selling, Small Business, Management Consulting, Sustainability..., Energy Audits, Energy Policy, Air Conditioning, Sustainability, Solar Energy, Alternative Energy, Green Technology, Sustainable Energy, HVAC, LEED, Renewable Energy, Sales
Education
University of Rhode Island 1970 — 1974
BA, Political Science
Clean Air Group/AtmosAir Solutions July 2010 - Present
Rex P Boynton & Associates February 2010 - Present
American Home Shield January 2013 - June 2013
NATE July 1997 - January 2010
PPFA May 1989 - May 1997
U.S. Marshals Foundation January 1987 - April 1989
Skills
Energy Efficiency, Strategic Planning, New Business Development, Energy Conservation, Public Speaking, Management, Non-profits, Strategy, Program Management, Start-ups, REX, Leadership, Team Leadership, Business Strategy, Budgets, Contract Negotiation, Energy Management, Team Building, Sales Management, Business Development, Marketing, Energy, Green Building, Business Planning, Indoor Air Quality, Marketing Strategy, Business Process..., Entrepreneurship, Marketing Communications, Negotiation, Executive Management, Strategic Partnerships, Operations Management, Selling, Small Business, Management Consulting, Sustainability..., Energy Audits, Energy Policy, Air Conditioning, Sustainability, Solar Energy, Alternative Energy, Green Technology, Sustainable Energy, HVAC, LEED, Renewable Energy, Sales
Education
University of Rhode Island 1970 — 1974
BA, Political Science
Alexis Braren, PMP Alexis Braren, PMP's American Home Shield Experience August 2005 - March 2007
Job Client Services Project Manager at FIS
Industry Internet
Experience
FIS January 2014 - Present
UBM Electronics September 2011 - December 2013
UBM Electronics November 2009 - September 2011
300FeetOut June 2007 - February 2009
American Home Shield August 2005 - March 2007
Jennfier Kresge MFT June 2004 - December 2006
Institute of Imaginal studies August 2003 - August 2004
Skills
Problem Solving, Project Management, Project Coordination, Product Development, Product Marketing, Organizational..., MS Project, Microsoft Excel, PowerPoint, Marketing, Integrated Marketing, Software Documentation, Event Management, Competitive Analysis, Marketing Strategy, Process Improvement, Leadership, Account Management, Strategy, Marketing Communications, Digital Marketing, Training, Online Marketing, Salesforce.com, Management, Digital Media, Social Media, Web Analytics, B2B, Agile Project Management, B2B Marketing, Product Management, Online Advertising, Omniture, PPC, Google Analytics, SEM, Web Development, Email Marketing, CRM, Analytics, Web Design, E-commerce, Content Management, User Experience, SEO, Budgets, Social Media Marketing, Digital Strategy, Content Strategy
Education
University of California, Santa Cruz 1998 — 2002
B.A., Global Economics
SF State 2012 — 2013
Professional Development, Project Management
FIS January 2014 - Present
UBM Electronics September 2011 - December 2013
UBM Electronics November 2009 - September 2011
300FeetOut June 2007 - February 2009
American Home Shield August 2005 - March 2007
Jennfier Kresge MFT June 2004 - December 2006
Institute of Imaginal studies August 2003 - August 2004
Skills
Problem Solving, Project Management, Project Coordination, Product Development, Product Marketing, Organizational..., MS Project, Microsoft Excel, PowerPoint, Marketing, Integrated Marketing, Software Documentation, Event Management, Competitive Analysis, Marketing Strategy, Process Improvement, Leadership, Account Management, Strategy, Marketing Communications, Digital Marketing, Training, Online Marketing, Salesforce.com, Management, Digital Media, Social Media, Web Analytics, B2B, Agile Project Management, B2B Marketing, Product Management, Online Advertising, Omniture, PPC, Google Analytics, SEM, Web Development, Email Marketing, CRM, Analytics, Web Design, E-commerce, Content Management, User Experience, SEO, Budgets, Social Media Marketing, Digital Strategy, Content Strategy
Education
University of California, Santa Cruz 1998 — 2002
B.A., Global Economics
SF State 2012 — 2013
Professional Development, Project Management
Daphne Moss's American Home Shield Experience March 2007 - December 2008
Job Customer Service
Industry Telecommunications
Experience
InterCall July 2012 - Present
Dillards dept store March 2011 - January 2012
HOV Services April 2010 - December 2010
Hastings Entertainment February 2006 - July 2009
American Home Shield March 2007 - December 2008
Skills
Customer Service, Sales, Retail, Typing, Microsoft Office, Microsoft Word, Microsoft Excel, Clerical Skills, Office Administration, Cashiering, Management, Secretarial Skills
Education
Manchester High School of Manchester
University of Phoenix
Associates Degree, Business Management
West Georgia Technical College
Information Technology and Business Management
InterCall July 2012 - Present
Dillards dept store March 2011 - January 2012
HOV Services April 2010 - December 2010
Hastings Entertainment February 2006 - July 2009
American Home Shield March 2007 - December 2008
Skills
Customer Service, Sales, Retail, Typing, Microsoft Office, Microsoft Word, Microsoft Excel, Clerical Skills, Office Administration, Cashiering, Management, Secretarial Skills
Education
Manchester High School of Manchester
University of Phoenix
Associates Degree, Business Management
West Georgia Technical College
Information Technology and Business Management
Mark DiPentino Mark DiPentino's American Home Shield Experience January 2000 - July 2007
Job Insurance Agent
Industry Insurance
Experience
AAA Northern California, Nevada & Utah April 2012 - Present
HSA Insurance Services March 2009 - Present
Home Security of America (HSA Home Warranty) March 2009 - January 2012
American Home Shield January 2000 - July 2007
Skills
Real Estate, First Time Home Buyers, Property & Casualty..., Brokers, Relocation, Condos, Insurance, Sales Management, Professional Liability, Sales, Listings, Account Management, Customer Retention, Customer Service, Marketing, New Business Development, Negotiation, Residential Homes, Market Planning, Team Building, Sellers, Investment Properties, Referrals, Leadership, Selling, Lead Generation, Sales Operations, Salesforce.com, Small Business
Education
Nevada School of Insurance 2002 — 2002
License, Property and Casualty
UNLV 1993 — 1996
General/Science/Business
CSN 1993 — 1995
General
AAA Northern California, Nevada & Utah April 2012 - Present
HSA Insurance Services March 2009 - Present
Home Security of America (HSA Home Warranty) March 2009 - January 2012
American Home Shield January 2000 - July 2007
Skills
Real Estate, First Time Home Buyers, Property & Casualty..., Brokers, Relocation, Condos, Insurance, Sales Management, Professional Liability, Sales, Listings, Account Management, Customer Retention, Customer Service, Marketing, New Business Development, Negotiation, Residential Homes, Market Planning, Team Building, Sellers, Investment Properties, Referrals, Leadership, Selling, Lead Generation, Sales Operations, Salesforce.com, Small Business
Education
Nevada School of Insurance 2002 — 2002
License, Property and Casualty
UNLV 1993 — 1996
General/Science/Business
CSN 1993 — 1995
General
Debbie Blackerby Debbie Blackerby's American Home Shield Experience April 2003 - Present
Job at American Home Shield Corp.
Industry Real Estate
Experience
American Home Shield Corp. April 2003 - Present
American Home Shield April 2003 - Present
San Antonio Board of REALTORS® 1979 - 2011
RE/MAX Associates, San Antonio TX 1996 - 2002
Skills
Residential Homes, Sellers, Relocation, Foreclosures, Real Estate, Selling, Buyer Representation, Insurance, Referrals, Single Family Homes, First Time Home Buyers, Team Building, Training, Short Sales, Public Speaking, Real Estate Transactions, REO, Investors, Leadership, Listings, Customer Service, Marketing, Event Planning, Luxury, New Home Sales, Buyers, Investment Properties, Sales, Negotiation
Education
The University of Texas at San Antonio 1980 — 1982
Texas Broker's License, Real Estate Broker's License
American Home Shield Corp. April 2003 - Present
American Home Shield April 2003 - Present
San Antonio Board of REALTORS® 1979 - 2011
RE/MAX Associates, San Antonio TX 1996 - 2002
Skills
Residential Homes, Sellers, Relocation, Foreclosures, Real Estate, Selling, Buyer Representation, Insurance, Referrals, Single Family Homes, First Time Home Buyers, Team Building, Training, Short Sales, Public Speaking, Real Estate Transactions, REO, Investors, Leadership, Listings, Customer Service, Marketing, Event Planning, Luxury, New Home Sales, Buyers, Investment Properties, Sales, Negotiation
Education
The University of Texas at San Antonio 1980 — 1982
Texas Broker's License, Real Estate Broker's License
Ronald Thies's American Home Shield Experience April 2005 - June 2007
Job Manager of Global Engineering Information Services at FedEx Express
Industry Computer Software
Experience
FedEx Express September 2014 - Present
Absolute ESolutions July 2003 - Present
FedEx Express June 2013 - September 2014
FedEx Express September 2007 - May 2013
American Home Shield April 2005 - June 2007
AmeriSpec, Inc. November 2000 - March 2005
AmeriSpec, Inc. November 1999 - November 2000
AmeriSpec, Inc. February 1999 - November 1999
Quebecor World January 1997 - February 1999
Skills
Software Documentation, Project Management, Management, Leadership, SQL, Process Improvement, Business Analysis, Access, Project Planning, Training, Team Building, Integration, Requirements Analysis, Analysis, Program Management, Systems Analysis, MS Project, Visio, Cross-functional Team..., Microsoft Office, Team Leadership, Databases, Budgets, Change Management, CSS, Business Process..., HTML, Troubleshooting, Networking, Vendor Management, Business Process, IT Strategy, Microsoft Excel, PeopleSoft, Sales, Software Project..., IT Management, PowerPoint, Microsoft Word, Operations Management, Business Intelligence, SharePoint, Dreamweaver, Windows, Testing, Process Engineering, SDLC, CRM
Education
Southwest Tennessee Community College
Business
Union University
FedEx Express September 2014 - Present
Absolute ESolutions July 2003 - Present
FedEx Express June 2013 - September 2014
FedEx Express September 2007 - May 2013
American Home Shield April 2005 - June 2007
AmeriSpec, Inc. November 2000 - March 2005
AmeriSpec, Inc. November 1999 - November 2000
AmeriSpec, Inc. February 1999 - November 1999
Quebecor World January 1997 - February 1999
Skills
Software Documentation, Project Management, Management, Leadership, SQL, Process Improvement, Business Analysis, Access, Project Planning, Training, Team Building, Integration, Requirements Analysis, Analysis, Program Management, Systems Analysis, MS Project, Visio, Cross-functional Team..., Microsoft Office, Team Leadership, Databases, Budgets, Change Management, CSS, Business Process..., HTML, Troubleshooting, Networking, Vendor Management, Business Process, IT Strategy, Microsoft Excel, PeopleSoft, Sales, Software Project..., IT Management, PowerPoint, Microsoft Word, Operations Management, Business Intelligence, SharePoint, Dreamweaver, Windows, Testing, Process Engineering, SDLC, CRM
Education
Southwest Tennessee Community College
Business
Union University
Layla Bell's American Home Shield Experience June 2006 - Present
Job Market Research Analyst at American Home Shield
Industry Insurance
Experience
American Home Shield June 2006 - Present
Education
The University of Memphis 1995 — 2000
American Home Shield June 2006 - Present
Education
The University of Memphis 1995 — 2000
Robert Steward's American Home Shield Experience August 1996 - June 2009
Job Application DBA at ServiceMaster, Inc.
Industry Information Technology and Services
Experience
Sedgwick CMS January 2010 - July 2013
ALSAC June 2009 - January 2010
Midsouth TDWI User Group 2000 - 2010
American Home Shield August 1996 - June 2009
Skills
Business Intelligence, Data Warehousing, SDLC, ETL, Oracle, Process Improvement, Data Modeling, Access, SQL, Database Design, Databases
Education
University of Phoenix
Sedgwick CMS January 2010 - July 2013
ALSAC June 2009 - January 2010
Midsouth TDWI User Group 2000 - 2010
American Home Shield August 1996 - June 2009
Skills
Business Intelligence, Data Warehousing, SDLC, ETL, Oracle, Process Improvement, Data Modeling, Access, SQL, Database Design, Databases
Education
University of Phoenix
Shirley Stanley's American Home Shield Experience August 2005 - Present
Job Executive Assistant at American Home Shield
Industry Consumer Services
Experience
American Home Shield August 2005 - Present
International Paper March 1991 - July 2003
Skills
Account Management, Customer Service, Project Management, Sales, Marketing, Microsoft Office, Team Building, Training
Education
The University of Memphis 1984 — 1985
American Home Shield August 2005 - Present
International Paper March 1991 - July 2003
Skills
Account Management, Customer Service, Project Management, Sales, Marketing, Microsoft Office, Team Building, Training
Education
The University of Memphis 1984 — 1985
Julie Cameron's American Home Shield Experience April 2011 - Present
Job Manager, Process Improvement at American Home Shield
Industry Consumer Services
Experience
American Home Shield April 2011 - Present
American Home Shield July 1997 - Present
American Home Shield June 2006 - April 2011
American Home Shield July 1997 - July 1998
Skills
Customer Experience, Strategic Planning, Customer Retention, Team Building, Account Management
Education
University of Missouri-Columbia 1987 — 1991
Bachelor of Journalism, Broadcast Media
American Home Shield April 2011 - Present
American Home Shield July 1997 - Present
American Home Shield June 2006 - April 2011
American Home Shield July 1997 - July 1998
Skills
Customer Experience, Strategic Planning, Customer Retention, Team Building, Account Management
Education
University of Missouri-Columbia 1987 — 1991
Bachelor of Journalism, Broadcast Media
Laurie Cummins's American Home Shield Experience June 1997 - February 1999
Job QA Analyst NYK Logistics (Americas) Inc.
Industry Information Technology and Services
Experience
NYK Logistics (Americas) Inc. 2008 - Present
ServiceMaster TruGreen Companies May 2005 - July 2008
Ardent Recording Studio May 2000 - May 2001
American Home Shield June 1997 - February 1999
Education
The University of Memphis 1996 — 2001
Bachelors, Communication & Fine Arts
NYK Logistics (Americas) Inc. 2008 - Present
ServiceMaster TruGreen Companies May 2005 - July 2008
Ardent Recording Studio May 2000 - May 2001
American Home Shield June 1997 - February 1999
Education
The University of Memphis 1996 — 2001
Bachelors, Communication & Fine Arts
Robert E. Wrigley, Jr.'s American Home Shield Experience July 1998 - June 2006
Job Sales Professional/Account Manager by Robert E. Wrigley, Jr.
Industry Marketing and Advertising
Experience
HMS Home Warranty June 2008 - December 2014
Memphis Business Journal April 2007 - May 2008
YellowBook June 2006 - March 2007
American Home Shield July 1998 - June 2006
Nexus Communications September 1997 - June 1998
ArtCarved September 1988 - August 1997
Skills
New Business Development, Contract Negotiation, Product Development, Team Leadership, Sales Plan, Technology Needs..., Customer Education, Sales Management, Sales Process, Sales, Selling, Negotiation, Marketing, Account Management, Cold Calling, Business Development, B2B, Sales Presentations, Marketing Strategy, Lead Generation, Real Estate, Recruiting, Market Planning, Training, Management
Education
Towson University 1977 — 1983
Bachelor of Science, Psychology
HMS Home Warranty June 2008 - December 2014
Memphis Business Journal April 2007 - May 2008
YellowBook June 2006 - March 2007
American Home Shield July 1998 - June 2006
Nexus Communications September 1997 - June 1998
ArtCarved September 1988 - August 1997
Skills
New Business Development, Contract Negotiation, Product Development, Team Leadership, Sales Plan, Technology Needs..., Customer Education, Sales Management, Sales Process, Sales, Selling, Negotiation, Marketing, Account Management, Cold Calling, Business Development, B2B, Sales Presentations, Marketing Strategy, Lead Generation, Real Estate, Recruiting, Market Planning, Training, Management
Education
Towson University 1977 — 1983
Bachelor of Science, Psychology
Jennifer Brereton's American Home Shield Experience Direct Marketing ManagerAmerican Home Shield2007 - Present
Job Direct Marketing Manager at American Home Shield
Industry Marketing and Advertising
Experience
American Home Shield Direct Marketing ManagerAmerican Home Shield2007 - Present
Education
The University of Memphis 1994 — 1998
American Home Shield Direct Marketing ManagerAmerican Home Shield2007 - Present
Education
The University of Memphis 1994 — 1998
Jay Coggin's American Home Shield Experience June 2009 - April 2013
Job Assistant General Counsel at Pinnacle™ Agriculture Holdings, LLC
Industry Legal Services
Experience
Pinnacle™ Agriculture Holdings, LLC October 2014 - Present
FedEx April 2013 - October 2014
American Home Shield June 2009 - April 2013
ServiceMaster December 2006 - November 2009
Husch Blackwell August 2003 - December 2005
Skills
Corporate Law, Contract Negotiation, Intellectual Property, Licensing, Legal Research, Legal Writing, Real Estate, Mergers, Management, Negotiation, Marketing, Due Diligence, Corporate Governance, Joint Ventures, Dispute Resolution, Litigation Management, Litigation Support, Securities, Legal Assistance, Contract Management, Legal Advice, Business Process..., Risk Assessment, Legal Compliance
Education
University of Mississippi School of Law 1996 — 1999
Juris Doctor
University of Mississippi 1993 — 1994
Master of Accountancy, Accounting
University of Mississippi 1988 — 1993
Bachelor of Accountancy
Pinnacle™ Agriculture Holdings, LLC October 2014 - Present
FedEx April 2013 - October 2014
American Home Shield June 2009 - April 2013
ServiceMaster December 2006 - November 2009
Husch Blackwell August 2003 - December 2005
Skills
Corporate Law, Contract Negotiation, Intellectual Property, Licensing, Legal Research, Legal Writing, Real Estate, Mergers, Management, Negotiation, Marketing, Due Diligence, Corporate Governance, Joint Ventures, Dispute Resolution, Litigation Management, Litigation Support, Securities, Legal Assistance, Contract Management, Legal Advice, Business Process..., Risk Assessment, Legal Compliance
Education
University of Mississippi School of Law 1996 — 1999
Juris Doctor
University of Mississippi 1993 — 1994
Master of Accountancy, Accounting
University of Mississippi 1988 — 1993
Bachelor of Accountancy
Cary Fairless's American Home Shield Experience 1997 - 2005
Job President & CEO at Centiba, Inc.
Industry Executive Office
Experience
Centiba, Inc. January 2009 - Present
Memphis Bioworks Foundation February 2008 - September 2008
AmeriSpec, Inc. 2005 - 2008
American Home Shield 1997 - 2005
Education
University of Alabama 1982 — 1984
University of Tennessee at Martin 1977 — 1982
BSBA, Marketing
Centiba, Inc. January 2009 - Present
Memphis Bioworks Foundation February 2008 - September 2008
AmeriSpec, Inc. 2005 - 2008
American Home Shield 1997 - 2005
Education
University of Alabama 1982 — 1984
University of Tennessee at Martin 1977 — 1982
BSBA, Marketing
Denis Pokorny's American Home Shield Experience January 2005 - May 2009
Job Leader in IT Solutions and Program Management, PMP
Industry Information Technology and Services
Experience
Servicemaster January 2013 - Present
ServiceMaster July 2010 - December 2012
ServiceMaster June 2009 - June 2010
American Home Shield January 2005 - May 2009
American Home Shield June 2000 - December 2004
Cook Systems International November 1997 - May 2000
EDS Global Field Services January 1996 - October 1997
EDS Group February 1992 - December 1995
Skills
Project Management, Program Management, SDLC, Leadership, Team Leadership, Oracle, CRM, Team Building, Software Development, E-commerce, Data Analysis, Databases, Business Analysis, IT Strategy, IT Management, Vendor Management, Consulting, ERP, Finance, Sales, Marketing, ITIL, Management, Security, Integration, Outsourcing, XML, Strategic Planning, Business Process, Architecture, Integrated Marketing, Change Management, Cross-functional Team..., Process Improvement, Enterprise Software, Information Technology, Solution Architecture, PMP, Business Intelligence, Six Sigma, Strategy, PMO, Team Management
Education
Villanova University 2008 — 2009
PMP Certification, Project Management
Université Nancy 2 1989 — 1990
Master, Production Engineering
Servicemaster January 2013 - Present
ServiceMaster July 2010 - December 2012
ServiceMaster June 2009 - June 2010
American Home Shield January 2005 - May 2009
American Home Shield June 2000 - December 2004
Cook Systems International November 1997 - May 2000
EDS Global Field Services January 1996 - October 1997
EDS Group February 1992 - December 1995
Skills
Project Management, Program Management, SDLC, Leadership, Team Leadership, Oracle, CRM, Team Building, Software Development, E-commerce, Data Analysis, Databases, Business Analysis, IT Strategy, IT Management, Vendor Management, Consulting, ERP, Finance, Sales, Marketing, ITIL, Management, Security, Integration, Outsourcing, XML, Strategic Planning, Business Process, Architecture, Integrated Marketing, Change Management, Cross-functional Team..., Process Improvement, Enterprise Software, Information Technology, Solution Architecture, PMP, Business Intelligence, Six Sigma, Strategy, PMO, Team Management
Education
Villanova University 2008 — 2009
PMP Certification, Project Management
Université Nancy 2 1989 — 1990
Master, Production Engineering
Julie Cobb's American Home Shield Experience 2014 - 2014
Job Trainer at Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance December 2005 - Present
American Home Shield 2014 - 2014
American Home Shield 2014 - 2014
nationwide 1997 - 2009
Nationwide Insurance January 1997 - December 2005
Skills
Insurance, Property & Casualty..., Underwriting, Training, Health Insurance, Commercial Insurance, Coaching, Leadership Development, Instructional Design, Needs Analysis, Team Building, Casualty, Commercial Lines, Liability, Workers Compensation, Training Delivery, Instructor-led Training, General Insurance, Umbrella Insurance, Life Insurance
Education
University of Louisville 1995 — 1998
MEd, Counseling Psychology
University of Louisville
Masters, Education & Counseling Psychology
Nationwide Insurance December 2005 - Present
American Home Shield 2014 - 2014
American Home Shield 2014 - 2014
nationwide 1997 - 2009
Nationwide Insurance January 1997 - December 2005
Skills
Insurance, Property & Casualty..., Underwriting, Training, Health Insurance, Commercial Insurance, Coaching, Leadership Development, Instructional Design, Needs Analysis, Team Building, Casualty, Commercial Lines, Liability, Workers Compensation, Training Delivery, Instructor-led Training, General Insurance, Umbrella Insurance, Life Insurance
Education
University of Louisville 1995 — 1998
MEd, Counseling Psychology
University of Louisville
Masters, Education & Counseling Psychology
Phyllis Weinstock's American Home Shield Experience 1997 - 2010
Job Realtor at Long and Foster Real Estate, Inc
Industry Real Estate
Experience
Long and Foster RealtorLong and Foster Real Estate, IncJune 1997 - Present
Jodran LLC 2007 - 2010
EntrustCAMA 2006 - 2010
American Home Shield 1997 - 2010
American Parks 1997 - 2010
Campbell 1997 - 2010
University of Pennsylvania 1953 - 2010
University of Pennsylvania 1953 - 2010
University of Pennsylvania 1953 - 2010
University of Pennsylvania 1953 - 2010
Education
University of Pennsylvania 1953 — 1957
BA, English
University of Pennsylvania 1953 — 1957
BA, English, Sociology
Long and Foster RealtorLong and Foster Real Estate, IncJune 1997 - Present
Jodran LLC 2007 - 2010
EntrustCAMA 2006 - 2010
American Home Shield 1997 - 2010
American Parks 1997 - 2010
Campbell 1997 - 2010
University of Pennsylvania 1953 - 2010
University of Pennsylvania 1953 - 2010
University of Pennsylvania 1953 - 2010
University of Pennsylvania 1953 - 2010
Education
University of Pennsylvania 1953 — 1957
BA, English
University of Pennsylvania 1953 — 1957
BA, English, Sociology
Tanzania Crew's American Home Shield Experience March 2013 - February 2014
Job Business System Analyst at ALSAC/St Jude
Industry Information Technology and Services
Experience
ALSAC/St Jude July 2014 - Present
American Home Shield March 2013 - February 2014
First Horizon National Corporation April 2010 - March 2013
Paperbackit August 2008 - May 2012
International Paper September 2007 - April 2010
Skills
SQL, SharePoint, Business Process, JavaScript, HTML, SDLC, Crystal Reports, Microsoft SQL Server, Oracle, Business Analysis, ASP, Software Documentation, Testing, Google Analytics, Toad, SAP, Photoshop, HTML 5, Visio, AJAX, CSS, Adobe Creative Suite, Customer-focused, Access, VBScript, Dreamweaver, Web Development, Process Improvement, Windows Server, MS Project, Oracle SQL, Oracle 9i, Axure, Microsoft Certified..., Microsoft Project, EA Sparx, Agile & Waterfall...
Education
Columbus High School
The University of Memphis
Bachelor of Business Administration (BBA), Management Information Systems
ALSAC/St Jude July 2014 - Present
American Home Shield March 2013 - February 2014
First Horizon National Corporation April 2010 - March 2013
Paperbackit August 2008 - May 2012
International Paper September 2007 - April 2010
Skills
SQL, SharePoint, Business Process, JavaScript, HTML, SDLC, Crystal Reports, Microsoft SQL Server, Oracle, Business Analysis, ASP, Software Documentation, Testing, Google Analytics, Toad, SAP, Photoshop, HTML 5, Visio, AJAX, CSS, Adobe Creative Suite, Customer-focused, Access, VBScript, Dreamweaver, Web Development, Process Improvement, Windows Server, MS Project, Oracle SQL, Oracle 9i, Axure, Microsoft Certified..., Microsoft Project, EA Sparx, Agile & Waterfall...
Education
Columbus High School
The University of Memphis
Bachelor of Business Administration (BBA), Management Information Systems
Shanda Wicker's American Home Shield Experience June 2005 - March 2006
Job Senior Resource Development Manager at Habitat for Humanity of Greater Memphis
Industry Fund-Raising
Experience
Habitat for Humanity of Greater Memphis July 2015 - Present
Habitat for Humanity of Greater Memphis July 2009 - June 2015
University of Memphis June 2008 - July 2009
Luvata Grenada LLC May 2006 - June 2008
American Home Shield June 2005 - March 2006
Viking Range Corporation 2003 - 2005
Skills
Event Management, Direct Marketing, Websites, Grant Writing, Marketing Management, Database Administration, Graphic Design, Marketing, Public Relations, Budgets, Direct Mail, Nonprofits, Fundraising, Community Outreach, Management, Annual Giving, Trade Shows, Event Planning, Press Releases, Social Media, Social Media Marketing
Education
The University of Memphis 1996 — 2002
Bachelor of Business Administration, Marketing Management
Habitat for Humanity of Greater Memphis July 2015 - Present
Habitat for Humanity of Greater Memphis July 2009 - June 2015
University of Memphis June 2008 - July 2009
Luvata Grenada LLC May 2006 - June 2008
American Home Shield June 2005 - March 2006
Viking Range Corporation 2003 - 2005
Skills
Event Management, Direct Marketing, Websites, Grant Writing, Marketing Management, Database Administration, Graphic Design, Marketing, Public Relations, Budgets, Direct Mail, Nonprofits, Fundraising, Community Outreach, Management, Annual Giving, Trade Shows, Event Planning, Press Releases, Social Media, Social Media Marketing
Education
The University of Memphis 1996 — 2002
Bachelor of Business Administration, Marketing Management
Randy Jeter's American Home Shield Experience April 2010 - Present
Job Consumer Sales Rep at American Home Shield
Industry Financial Services
Experience
American Home Shield April 2010 - Present
Allstate January 2006 - April 2010
AIG July 1989 - January 2006
Skills
Strategic Planning, New Business Development, Business Strategy, Marketing Strategy, Investments, Microsoft Office, Sales Management, Coaching, Marketing, Project Management, Team Building, Microsoft Excel, Small Business, Social Media, Leadership Development, Account Management, Leadership, Customer Satisfaction, Negotiation, Insurance, Sales, Selling, Customer Retention, Training, Contract Negotiation, Management, Business Development, Cold Calling, Budgets, Business Planning, Salesforce.com, Social Networking, Recruiting, Direct Sales, Sales Process, Sales Operations, B2B, CRM, Call Centers, Sales Presentations
Education
Troy University 1982 — 1984
MBA, Busines
Troy University 1980 — 1982
Bachelor of Science (BS), Business Administration and Management, General
American Home Shield April 2010 - Present
Allstate January 2006 - April 2010
AIG July 1989 - January 2006
Skills
Strategic Planning, New Business Development, Business Strategy, Marketing Strategy, Investments, Microsoft Office, Sales Management, Coaching, Marketing, Project Management, Team Building, Microsoft Excel, Small Business, Social Media, Leadership Development, Account Management, Leadership, Customer Satisfaction, Negotiation, Insurance, Sales, Selling, Customer Retention, Training, Contract Negotiation, Management, Business Development, Cold Calling, Budgets, Business Planning, Salesforce.com, Social Networking, Recruiting, Direct Sales, Sales Process, Sales Operations, B2B, CRM, Call Centers, Sales Presentations
Education
Troy University 1982 — 1984
MBA, Busines
Troy University 1980 — 1982
Bachelor of Science (BS), Business Administration and Management, General
Jonathan Rindin's American Home Shield Experience March 2001 - January 2007
Job Director of Service Management at MOTOTV Network
Industry Consumer Services
Experience
MOTOTV Network May 2014 - Present
ServiceMaster May 2012 - February 2014
Park Media, LLC January 2007 - April 2012
American Home Shield March 2001 - January 2007
FedEx May 1997 - March 2001
Dover Elevator Systems April 1987 - May 1997
Skills
Process Improvement, Vendor Management, Project Management, Management, ITIL, Technical Support, Servers, System Administration, Change Management, CRM, IT Service Management, ITIL Service Strategy, Software Documentation, Disaster Recovery, Integration, Operations Management, Desktop Support..., Data Center, Desktop Computers, Call Centers, Help Desk Support
Education
The University of Memphis 1982 — 1986
BS, Engineering Technology
MOTOTV Network May 2014 - Present
ServiceMaster May 2012 - February 2014
Park Media, LLC January 2007 - April 2012
American Home Shield March 2001 - January 2007
FedEx May 1997 - March 2001
Dover Elevator Systems April 1987 - May 1997
Skills
Process Improvement, Vendor Management, Project Management, Management, ITIL, Technical Support, Servers, System Administration, Change Management, CRM, IT Service Management, ITIL Service Strategy, Software Documentation, Disaster Recovery, Integration, Operations Management, Desktop Support..., Data Center, Desktop Computers, Call Centers, Help Desk Support
Education
The University of Memphis 1982 — 1986
BS, Engineering Technology
Dan Mauney's American Home Shield Experience September 1998 - December 2002
Job at WilliamsSonoma, Inc.
Industry Retail
Experience
Williams-Sonoma, Inc. November 2004 - Present
American Home Shield September 1998 - December 2002
MCM Home Improvements June 1988 - March 1997
Skills
Inside Sales, Inventory Management, Customer Service, Software Documentation, Retail, Customer Satisfaction, Process Improvement, Outlook, Access, Microsoft Office, Merchandising, Microsoft Excel, Microsoft Word, Problem Solving, PowerPoint, Time Management, Process Scheduler, Data Entry, Training, Inventory Control, Leadership, Troubleshooting, Team Building, Windows, Management, Spreadsheets, Coaching, Computer Hardware, Employee Training, Facebook, Business Analysis, Marketing, Call Centers
Education
University of Mississippi 1978 — 1981
B.A, English, business, education
Northwest Mississippi Junior College 1977 — 1979
Associates, Liberal arts
Williams-Sonoma, Inc. November 2004 - Present
American Home Shield September 1998 - December 2002
MCM Home Improvements June 1988 - March 1997
Skills
Inside Sales, Inventory Management, Customer Service, Software Documentation, Retail, Customer Satisfaction, Process Improvement, Outlook, Access, Microsoft Office, Merchandising, Microsoft Excel, Microsoft Word, Problem Solving, PowerPoint, Time Management, Process Scheduler, Data Entry, Training, Inventory Control, Leadership, Troubleshooting, Team Building, Windows, Management, Spreadsheets, Coaching, Computer Hardware, Employee Training, Facebook, Business Analysis, Marketing, Call Centers
Education
University of Mississippi 1978 — 1981
B.A, English, business, education
Northwest Mississippi Junior College 1977 — 1979
Associates, Liberal arts
Jeramie Simmons's American Home Shield Experience January 2011 - April 2015
Job Director Corporate Branding at ServiceMaster
Industry Marketing and Advertising
Experience
ServiceMaster April 2015 - Present
American Home Shield January 2011 - April 2015
BWM Sydney September 2008 - May 2009
STW Group Sydney January 2006 - February 2008
Wunderman Sydney July 2004 - January 2006
Draft FCB New York February 2003 - April 2004
Rapp Collins Worldwide New York March 2000 - February 2003
Signature Advertising Memphis March 1999 - February 2000
Skills
Integrated Marketing, Direct Marketing, Advertising, Relationship Marketing, Account Management, Marketing Strategy, Brand Management, B2B, Direct Response, Loyalty Marketing, Direct Response..., Television, Radio, Corporate Branding, Trade Shows, Creative Direction, Marketing Communications, Digital Marketing, Marketing
Education
University of Alabama 1994 — 1998
BA, Advertising, Theatre
ServiceMaster April 2015 - Present
American Home Shield January 2011 - April 2015
BWM Sydney September 2008 - May 2009
STW Group Sydney January 2006 - February 2008
Wunderman Sydney July 2004 - January 2006
Draft FCB New York February 2003 - April 2004
Rapp Collins Worldwide New York March 2000 - February 2003
Signature Advertising Memphis March 1999 - February 2000
Skills
Integrated Marketing, Direct Marketing, Advertising, Relationship Marketing, Account Management, Marketing Strategy, Brand Management, B2B, Direct Response, Loyalty Marketing, Direct Response..., Television, Radio, Corporate Branding, Trade Shows, Creative Direction, Marketing Communications, Digital Marketing, Marketing
Education
University of Alabama 1994 — 1998
BA, Advertising, Theatre
Cynthia Trujillo, MBA's American Home Shield Experience September 2014 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield September 2014 - Present
Skills
Customer Service, Management, Accounts Receivable, Event Planning, Sales, Program Management, Negotiation, Team Building, Account Management, Key Account Management, Strategic Planning, Budgets, Operations Management, Administration, Contract Negotiation, Customer Satisfaction, Direct Sales, Leadership, Pricing, Project Planning, Public Speaking, Real Estate, Sales Management, Sales Operations, Security, Selling, Teamwork, Training, Cold Calling, CCTV, Access Control, Asset Protection, Physical Security, Security Management, Surveillance, Security Operations, Loss Prevention, Team Leadership, Communication, Community Outreach
Education
Walden University 2012 — 2014
Master of Business Administration (MBA), Marketing, 4.0
University of Phoenix 2010 — 2012
Bachelors in Science, Psychology, 3.68
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Business Management, 3.7
American Home Shield September 2014 - Present
Skills
Customer Service, Management, Accounts Receivable, Event Planning, Sales, Program Management, Negotiation, Team Building, Account Management, Key Account Management, Strategic Planning, Budgets, Operations Management, Administration, Contract Negotiation, Customer Satisfaction, Direct Sales, Leadership, Pricing, Project Planning, Public Speaking, Real Estate, Sales Management, Sales Operations, Security, Selling, Teamwork, Training, Cold Calling, CCTV, Access Control, Asset Protection, Physical Security, Security Management, Surveillance, Security Operations, Loss Prevention, Team Leadership, Communication, Community Outreach
Education
Walden University 2012 — 2014
Master of Business Administration (MBA), Marketing, 4.0
University of Phoenix 2010 — 2012
Bachelors in Science, Psychology, 3.68
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Business Management, 3.7
Marisol Natera's American Home Shield Experience 2003 - 2010
Job VP Finance American Home Shield at ServiceMaster
Industry Consumer Services
Experience
ServiceMaster June 2014 - Present
ServiceMaster February 2010 - May 2014
American Home Shield 2003 - 2010
Skills
Financial Reporting, Accounting, Internal Controls, General Ledger, CPA, Financial Analysis, Forecasting, Sarbanes-Oxley Act, US GAAP, Process Improvement, Variance Analysis, Budgets
Education
Universidad Catolica Andres Bello 1980 — 1985
B.S, Accounting
Universidad Católica Andrés Bello
ServiceMaster June 2014 - Present
ServiceMaster February 2010 - May 2014
American Home Shield 2003 - 2010
Skills
Financial Reporting, Accounting, Internal Controls, General Ledger, CPA, Financial Analysis, Forecasting, Sarbanes-Oxley Act, US GAAP, Process Improvement, Variance Analysis, Budgets
Education
Universidad Catolica Andres Bello 1980 — 1985
B.S, Accounting
Universidad Católica Andrés Bello
Todd Moen's American Home Shield Experience 2001 - 2006
Job IT Manager FedEx
Industry Transportation/Trucking/Railroad
Experience
FedEx Services 2011 - Present
ServiceMaster 2009 - 2010
ServiceMaster 2006 - 2009
American Home Shield 2001 - 2006
American Home Shield 1996 - 2001
American Home Shield 1991 - 1996
Skills
Information Security..., Security, Risk Assessment, Compliance, Disaster Recovery, Vulnerability Assessment, Application Security, SOX, PCI DSS, Information Security..., CISSP, CEH, ECSA, Incident Response, Penetration Testing, Incident Management, Fraud Detection, Information Security, Sarbanes-Oxley Act, Enterprise Architecture, Leadership, Strategy, Vendor Management, Program Management, IT Operations, Information Technology, Infrastructure, Computer Security, Security Policy, Vulnerability Management, Enterprise Software, Software Development, Network Security, IT Strategy, Databases, IT Management, Identity Management, SDLC, Governance, Oracle, Security Audits, ITIL, Data Center, CISA, PMP, Firewalls, Data Security
Education
University of Iowa
BS, Computer Science
FedEx Services 2011 - Present
ServiceMaster 2009 - 2010
ServiceMaster 2006 - 2009
American Home Shield 2001 - 2006
American Home Shield 1996 - 2001
American Home Shield 1991 - 1996
Skills
Information Security..., Security, Risk Assessment, Compliance, Disaster Recovery, Vulnerability Assessment, Application Security, SOX, PCI DSS, Information Security..., CISSP, CEH, ECSA, Incident Response, Penetration Testing, Incident Management, Fraud Detection, Information Security, Sarbanes-Oxley Act, Enterprise Architecture, Leadership, Strategy, Vendor Management, Program Management, IT Operations, Information Technology, Infrastructure, Computer Security, Security Policy, Vulnerability Management, Enterprise Software, Software Development, Network Security, IT Strategy, Databases, IT Management, Identity Management, SDLC, Governance, Oracle, Security Audits, ITIL, Data Center, CISA, PMP, Firewalls, Data Security
Education
University of Iowa
BS, Computer Science
Tami Tushie's American Home Shield Experience November 2013 - Present
Job American Home Shield at ServiceMaster
Industry Real Estate
Experience
American Home Shield November 2013 - Present
ViSalus July 2012 - September 2013
Star Tribune October 2010 - July 2012
TMP Directional Marketing October 1997 - January 2004
Skills
Advertising Sales, Social Media, Social Media Marketing, Public Relations, Cold Calling, Account Management, Digital Media, Selling, Advertising, Online Advertising, Direct Mail, Sales, Marketing, Digital Marketing, B2B, Media Planning, Email Marketing, Direct Sales, Strategic Communications
Education
University of Minnesota-Twin Cities 1992 — 1996
BA, Journalism
American Home Shield November 2013 - Present
ViSalus July 2012 - September 2013
Star Tribune October 2010 - July 2012
TMP Directional Marketing October 1997 - January 2004
Skills
Advertising Sales, Social Media, Social Media Marketing, Public Relations, Cold Calling, Account Management, Digital Media, Selling, Advertising, Online Advertising, Direct Mail, Sales, Marketing, Digital Marketing, B2B, Media Planning, Email Marketing, Direct Sales, Strategic Communications
Education
University of Minnesota-Twin Cities 1992 — 1996
BA, Journalism
Roger Messinger's American Home Shield Experience June 2005 - March 2011
Job Experienced Customer Service Professional
Industry Consumer Services
Experience
American Home Shield June 2005 - March 2011
Concord EFS/First Data Corporation December 2002 - March 2005
Time Warner Cable April 2002 - September 2002
Advanced Services, Inc. August 1998 - April 2002
Advanced Services, Inc. September 1992 - August 1998
Education
State Technical Institute at Memphs 1990 — 1992
none, Hotel/Restaurant Management
The University of Memphis 1981 — 1982
none, Business Management
White Station High School 1978 — 1981
Diploma, Business focused
American Home Shield June 2005 - March 2011
Concord EFS/First Data Corporation December 2002 - March 2005
Time Warner Cable April 2002 - September 2002
Advanced Services, Inc. August 1998 - April 2002
Advanced Services, Inc. September 1992 - August 1998
Education
State Technical Institute at Memphs 1990 — 1992
none, Hotel/Restaurant Management
The University of Memphis 1981 — 1982
none, Business Management
White Station High School 1978 — 1981
Diploma, Business focused
Malinda S. Cain, CPhT.'s American Home Shield Experience December 2013 - October 2014
Job Licensed & Certified Pharmacy Technician
Industry Pharmaceuticals
Experience
American Home Shield December 2013 - October 2014
Manna Outreach November 2011 - January 2013
Sam's Club March 2002 - June 2003
The Commercial Appeal March 2001 - October 2001
Skills
Prescription, Data Entry, Community Pharmacy, Pharmacy Education, Dosage Calculations, Customer Service, Pharmacy Automation, IV, Cashiering, Aseptic Technique, Telephone Skills, Quality Patient Care, Clerical Skills, Medical Terminology, Filing, Prescription Drugs, Pharmacy Technicians
Education
The University of Memphis 2004 — 2009
Pre-Pharmacy Studies
Tennessee Technology Center at Memphis 2001 — 2002
Pharmacy Technology
American Home Shield December 2013 - October 2014
Manna Outreach November 2011 - January 2013
Sam's Club March 2002 - June 2003
The Commercial Appeal March 2001 - October 2001
Skills
Prescription, Data Entry, Community Pharmacy, Pharmacy Education, Dosage Calculations, Customer Service, Pharmacy Automation, IV, Cashiering, Aseptic Technique, Telephone Skills, Quality Patient Care, Clerical Skills, Medical Terminology, Filing, Prescription Drugs, Pharmacy Technicians
Education
The University of Memphis 2004 — 2009
Pre-Pharmacy Studies
Tennessee Technology Center at Memphis 2001 — 2002
Pharmacy Technology
Jemika Sellers's American Home Shield Experience February 2008 - July 2010
Job Purchasing and Logistics at Mobis Georgia
Industry Automotive
Experience
Verizon Wireless April 2013 - Present
Mobis Georgia November 2010 - May 2015
TSYS August 2011 - January 2012
American Home Shield February 2008 - July 2010
Education
University of Phoenix-Columbus Georgia Campus 2010 — 2012
Masters, Business Adminstration
Verizon Wireless April 2013 - Present
Mobis Georgia November 2010 - May 2015
TSYS August 2011 - January 2012
American Home Shield February 2008 - July 2010
Education
University of Phoenix-Columbus Georgia Campus 2010 — 2012
Masters, Business Adminstration
Jeanne Ortmann's American Home Shield Experience October 1998 - October 2001
Job Vet Tech pet sitter
Industry Veterinary
Experience
American home shield October 1998 - October 2001
United States Air Force August 1976 - September 1996
Skills
Dogs, CATS, Animals, Chickens, In home pet care service, Dog Walking, Rabbit, Cat Sitting, Small Business, Pet Sitting, Pet First Aid, Pets, Dog Training, Animal Welfare, Leadership, Dog Behavior, Customer Service, Community Outreach, Pet Taxi, Team Building, Social Media
Education
The University of Memphis 1996 — 2001
Bachelor of Business Administration (BBA), Management Information Systems, General, B
American home shield October 1998 - October 2001
United States Air Force August 1976 - September 1996
Skills
Dogs, CATS, Animals, Chickens, In home pet care service, Dog Walking, Rabbit, Cat Sitting, Small Business, Pet Sitting, Pet First Aid, Pets, Dog Training, Animal Welfare, Leadership, Dog Behavior, Customer Service, Community Outreach, Pet Taxi, Team Building, Social Media
Education
The University of Memphis 1996 — 2001
Bachelor of Business Administration (BBA), Management Information Systems, General, B
Kim Kershaw's American Home Shield Experience July 2013 - Present
Job Sales Operations Analyst at American Home Shield
Industry Medical Devices
Experience
American Home Shield July 2013 - Present
Medtronic, Inc. January 2012 - July 2013
FedEx December 2005 - January 2012
Skills
Analysis, Sales Operations, Sales, Microsoft Excel, Access, Customer Service, PowerPoint, Change Management, Analytics, HR Policies, Office Management, Microsoft Applications, SAP, Employee Benefits, Project Management, Financial Analysis, Cognos, QlikView Development, Logistics, Process Improvement, Cross-functional Team..., Strategic Planning, Sales Management
Education
Walden University 2007 — 2009
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Arkansas at Fayetteville 2004 — 2006
Bachelor of Science (B.S.), Education
American Home Shield July 2013 - Present
Medtronic, Inc. January 2012 - July 2013
FedEx December 2005 - January 2012
Skills
Analysis, Sales Operations, Sales, Microsoft Excel, Access, Customer Service, PowerPoint, Change Management, Analytics, HR Policies, Office Management, Microsoft Applications, SAP, Employee Benefits, Project Management, Financial Analysis, Cognos, QlikView Development, Logistics, Process Improvement, Cross-functional Team..., Strategic Planning, Sales Management
Education
Walden University 2007 — 2009
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Arkansas at Fayetteville 2004 — 2006
Bachelor of Science (B.S.), Education
Jason Berkes's American Home Shield Experience May 2012 - Present
Job Appliance Dispatch Recruiter at American Home Shield
Industry Consumer Services
Experience
American Home Shield May 2012 - Present
Skills
Small Business, Customer Service, Sales, Teaching, Leadership, Team Building, Training, Strategic Planning, Budgets, Time Management, Social Networking
Education
University of Northern Iowa 2009 — 2011
Bachelor of Science (BS), Accounting
American Home Shield May 2012 - Present
Skills
Small Business, Customer Service, Sales, Teaching, Leadership, Team Building, Training, Strategic Planning, Budgets, Time Management, Social Networking
Education
University of Northern Iowa 2009 — 2011
Bachelor of Science (BS), Accounting
Linda Berryman's American Home Shield Experience July 2012 - March 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
20 years of interfacing between companies and those they serve 1976 - Present
American Home Shield July 2012 - March 2013
ESI July 2010 - February 2011
AT&T October 2003 - September 2010
Harrah's is currently part of Cesars Entertainment Co. October 1998 - October 2003
Walgreens November 1989 - October 1996
Skills
Microsoft Office, Microsoft Word, AS400 system, Databases, Employee Training, Customer Service, Multi Tasking, Customer Satisfaction, Empowerment, Team Building, Outlook, Time Management, Training, Invoicing, Microsoft Excel
Education
The University of Memphis 1977 — 1981
Bachelor of Business Administration (BBA), Marketing
20 years of interfacing between companies and those they serve 1976 - Present
American Home Shield July 2012 - March 2013
ESI July 2010 - February 2011
AT&T October 2003 - September 2010
Harrah's is currently part of Cesars Entertainment Co. October 1998 - October 2003
Walgreens November 1989 - October 1996
Skills
Microsoft Office, Microsoft Word, AS400 system, Databases, Employee Training, Customer Service, Multi Tasking, Customer Satisfaction, Empowerment, Team Building, Outlook, Time Management, Training, Invoicing, Microsoft Excel
Education
The University of Memphis 1977 — 1981
Bachelor of Business Administration (BBA), Marketing
Greg Fairbanks's American Home Shield Experience February 1993 - October 2012
Job Executive Sales Leader, Trainer & Consultant
Industry Consumer Services
Experience
CU Realty Services, LLC May 2015 - Present
Armas of Brevard October 2012 - May 2015
American Home Shield February 1993 - October 2012
Skills
New Business Development, Strategic Planning, Team Building, Selling, Management, Sales Management, Sales, Coaching, Real Estate, Leadership, Account Management, Customer Service, First Time Home Buyers, Contract Negotiation
Education
University of Maryland College Park
CU Realty Services, LLC May 2015 - Present
Armas of Brevard October 2012 - May 2015
American Home Shield February 1993 - October 2012
Skills
New Business Development, Strategic Planning, Team Building, Selling, Management, Sales Management, Sales, Coaching, Real Estate, Leadership, Account Management, Customer Service, First Time Home Buyers, Contract Negotiation
Education
University of Maryland College Park
Homeshield
Landmark Home Warranty
HMS National
Bonded Builders Warranty Group
CNA National Warranty Corporation
The Warranty Group