American Home Shield
Industry: Warranty company
DescriptionAmerican Home Shield Corporation is an American home warranty company based in Memphis, Tennessee. It administers home service contracts on major home systems and appliances. Headquarters: Memphis, Tennessee, United States Parent organization: ServiceMaster Number of employees: 1,600 Founded: 1971 Area served: Nationwide Building Society Subsidiaries: Home Security of America, Inc., Landmark Home Warranty, LLC, One Guard, LLC
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American Home Shield Employees
Employee
Years
Job
Industry
Chablis Rachel-Watkins Chablis Rachel-Watkins's American Home Shield Experience June 2015 - Present
Job at
Industry Consumer Services
Experience
American Home Shield June 2015 - Present
American Home Shield June 2013 - Present
American Home Shield March 2009 - June 2013
Skills
Customer Retention, Account Management, Customer Satisfaction, Real Estate, Sellers, Customer Service, Microsoft Office, Telephone Skills, Team Leadership, Sales, Selling, Time Management, Training, Call Centers, First Time Home Buyers, Single Family Homes, Investment Properties, Short Sales
Education
Georgia Southern University 2005 — 2008
Bachelor of Business Administration (BBA)- Cum Laude Honors, Management with emphasis in Human Resource Management
Southern Union State Community College 2004 — 2005
American Home Shield June 2015 - Present
American Home Shield June 2013 - Present
American Home Shield March 2009 - June 2013
Skills
Customer Retention, Account Management, Customer Satisfaction, Real Estate, Sellers, Customer Service, Microsoft Office, Telephone Skills, Team Leadership, Sales, Selling, Time Management, Training, Call Centers, First Time Home Buyers, Single Family Homes, Investment Properties, Short Sales
Education
Georgia Southern University 2005 — 2008
Bachelor of Business Administration (BBA)- Cum Laude Honors, Management with emphasis in Human Resource Management
Southern Union State Community College 2004 — 2005
Jasmine Arnold Jasmine Arnold's American Home Shield Experience October 2012 - January 2013
Job Recovery Agent
Industry Public Relations and Communications
Experience
Millennia Collections 2013 - Present
Trinity Financial Tax Service January 2011 - Present
American Home Shield October 2012 - January 2013
American Red Cross Georgia Three Rivers Chapter May 2011 - August 2011
Skills
Microsoft Office, Communication, Presentation Preparation, Customer Service, Public Relations, PowerPoint, Microsoft Word, Social Media, Microsoft Excel, Event Planning, Time Management, Outlook, Cashiering, Press Releases, Teamwork, AP style writing, Newsletters, News Writing, Media Relations, Site Development, Social Networking, Spreadsheets
Education
Jacksonville State University 2007 — 2011
B.A, Communications/PR
Newnan High School
Millennia Collections 2013 - Present
Trinity Financial Tax Service January 2011 - Present
American Home Shield October 2012 - January 2013
American Red Cross Georgia Three Rivers Chapter May 2011 - August 2011
Skills
Microsoft Office, Communication, Presentation Preparation, Customer Service, Public Relations, PowerPoint, Microsoft Word, Social Media, Microsoft Excel, Event Planning, Time Management, Outlook, Cashiering, Press Releases, Teamwork, AP style writing, Newsletters, News Writing, Media Relations, Site Development, Social Networking, Spreadsheets
Education
Jacksonville State University 2007 — 2011
B.A, Communications/PR
Newnan High School
Matt Schmitz Matt Schmitz's American Home Shield Experience June 2006 - December 2007
Job Technology Director at TriCenter Community School District
Industry Information Technology and Services
Experience
Tri-Center Community School District July 2014 - Present
Heartland Technology Solutions June 2012 - July 2014
A-H-S-T Community School District December 2007 - May 2012
American Home Shield June 2006 - December 2007
CyaNet Sports January 2006 - June 2006
FMCTC December 2003 - January 2006
Skills
Casper Certified..., Google Apps Certified..., Mac OS X Deployment, Mac OS X Server, Mac OS X Client, Microsoft Excel, Microsoft Office, JMC Student Information..., Avaya IP Office..., Video Editing, Marketing Communications, Training & Development, Apple Remote Desktop, Desktop Support, Software System Testing, iWork, Photoshop, InDesign, Adobe Acrobat, Google Apps, Google Analytics, Gmail, Google Docs, Quicktime, Apple Consultants..., Apple Certified..., iOS Mobile Device..., OS X, Technical Support, Network Administration, Consulting, Windows 7, Marketing, Microsoft Exchange, Wireless Networking, Employee Training, Servers, Firewalls, Enterprise Software, Disaster Recovery, Virtualization, Networking, Management
Education
Iowa State University - College of Business 2000 — 2003
Bachelor of Science, Marketing
Harlan Community High School 1996 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
Tri-Center Community School District July 2014 - Present
Heartland Technology Solutions June 2012 - July 2014
A-H-S-T Community School District December 2007 - May 2012
American Home Shield June 2006 - December 2007
CyaNet Sports January 2006 - June 2006
FMCTC December 2003 - January 2006
Skills
Casper Certified..., Google Apps Certified..., Mac OS X Deployment, Mac OS X Server, Mac OS X Client, Microsoft Excel, Microsoft Office, JMC Student Information..., Avaya IP Office..., Video Editing, Marketing Communications, Training & Development, Apple Remote Desktop, Desktop Support, Software System Testing, iWork, Photoshop, InDesign, Adobe Acrobat, Google Apps, Google Analytics, Gmail, Google Docs, Quicktime, Apple Consultants..., Apple Certified..., iOS Mobile Device..., OS X, Technical Support, Network Administration, Consulting, Windows 7, Marketing, Microsoft Exchange, Wireless Networking, Employee Training, Servers, Firewalls, Enterprise Software, Disaster Recovery, Virtualization, Networking, Management
Education
Iowa State University - College of Business 2000 — 2003
Bachelor of Science, Marketing
Harlan Community High School 1996 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
Webb Wartelle Webb Wartelle's American Home Shield Experience 2001 - 2003
Job sales at old republic
Industry Real Estate
Experience
Old Republic Home Protection 2003 - Present
american home shield 2001 - 2003
southern ionics 1997 - 2001
Cargill 1993 - 1997
the martin brower company 1984 - 1993
Skills
Investment Properties, Microsoft Word, First Time Home Buyers, Short Sales, Sellers, Real Estate, Buyer Representation, Customer Service, FHA, Foreclosures, HUD, Home Warranty, Investors, Marketing, Mortgage Lending, Negotiation, New Home Sales, Property, REO, Real Estate Transactions, Contract Negotiation, Referrals, Relocation, Residential Homes, Sales, Sales Management, Selling, Single Family Homes
Education
Louisiana State University 1987 — 1991
BS, Agriculture Business, Stats
Old Republic Home Protection 2003 - Present
american home shield 2001 - 2003
southern ionics 1997 - 2001
Cargill 1993 - 1997
the martin brower company 1984 - 1993
Skills
Investment Properties, Microsoft Word, First Time Home Buyers, Short Sales, Sellers, Real Estate, Buyer Representation, Customer Service, FHA, Foreclosures, HUD, Home Warranty, Investors, Marketing, Mortgage Lending, Negotiation, New Home Sales, Property, REO, Real Estate Transactions, Contract Negotiation, Referrals, Relocation, Residential Homes, Sales, Sales Management, Selling, Single Family Homes
Education
Louisiana State University 1987 — 1991
BS, Agriculture Business, Stats
Wendi Cost's American Home Shield Experience March 2005 - May 2009
Job Quality Assurance Analyst III at Wells Fargo Home Mortgage
Industry Banking
Experience
Wells Fargo Home Mortgage May 2015 - Present
Wells Fargo Home Mortgage October 2014 - May 2015
Wells Fargo Home Mortgage November 2013 - October 2014
Wells Fargo Home Mortgage January 2013 - November 2013
Wells Fargo Home Mortgage May 2009 - January 2013
American Home Shield March 2005 - May 2009
Skills
Marketing, Marketing Strategy, Market Research, Social Media Marketing, Facebook, Blogger, Twitter, Digital Photography, Oil Pastel, Loan Servicing, VA loans, FHA, Government Loans, Loss Recovery, Banking, Account Management
Education
Simpson College 2010 — 2012
Bachelors, Marketing, Magna Cum Laude
Des Moines Area Community College 2006 — 2008
Associate of Arts (A.A.), Accounting and Business/Management, with High Honors
Wells Fargo Home Mortgage May 2015 - Present
Wells Fargo Home Mortgage October 2014 - May 2015
Wells Fargo Home Mortgage November 2013 - October 2014
Wells Fargo Home Mortgage January 2013 - November 2013
Wells Fargo Home Mortgage May 2009 - January 2013
American Home Shield March 2005 - May 2009
Skills
Marketing, Marketing Strategy, Market Research, Social Media Marketing, Facebook, Blogger, Twitter, Digital Photography, Oil Pastel, Loan Servicing, VA loans, FHA, Government Loans, Loss Recovery, Banking, Account Management
Education
Simpson College 2010 — 2012
Bachelors, Marketing, Magna Cum Laude
Des Moines Area Community College 2006 — 2008
Associate of Arts (A.A.), Accounting and Business/Management, with High Honors
Alicia LuMaye (McClellan) Alicia LuMaye (McClellan)'s American Home Shield Experience January 2001 - January 2005
Job Prepay specialist/Quality Auditor at Humana
Industry Insurance
Experience
Humana Inc. September 2014 - Present
Humana Inc January 2009 - Present
Humana Inc January 2008 - January 2009
Humana Inc January 2005 - January 2008
American Home Shield January 2001 - January 2005
American Home Shield January 1998 - January 2001
American Home Shield January 1996 - January 1998
American Home Shield January 1996 - January 1996
Skills
Compassion, Customer Oriented, Customer Satisfaction, Organized Multi-tasker, Organized self-starter, Goal-driven leader, Accounts Receivable, Auditing, Accounts Payable, Accounting, Customer Service, Team-oriented, Goal Oriented, Health Insurance, Dependable Team Player, Close Attention to..., Highly motivated..., Analytical Skills, Oral, Organization, HIPAA, Employee Benefits, Quality Auditing
Education
Rasmussen College-Wisconsin 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Accounting, 3.8
Des Moines Area Community College 1996 — 2000
Associates in Accounting, Accounting
Carroll High School 1992 — 1996
High School Diploma
Humana Inc. September 2014 - Present
Humana Inc January 2009 - Present
Humana Inc January 2008 - January 2009
Humana Inc January 2005 - January 2008
American Home Shield January 2001 - January 2005
American Home Shield January 1998 - January 2001
American Home Shield January 1996 - January 1998
American Home Shield January 1996 - January 1996
Skills
Compassion, Customer Oriented, Customer Satisfaction, Organized Multi-tasker, Organized self-starter, Goal-driven leader, Accounts Receivable, Auditing, Accounts Payable, Accounting, Customer Service, Team-oriented, Goal Oriented, Health Insurance, Dependable Team Player, Close Attention to..., Highly motivated..., Analytical Skills, Oral, Organization, HIPAA, Employee Benefits, Quality Auditing
Education
Rasmussen College-Wisconsin 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Accounting, 3.8
Des Moines Area Community College 1996 — 2000
Associates in Accounting, Accounting
Carroll High School 1992 — 1996
High School Diploma
Curt Nielsen, MBA, MPA Curt Nielsen, MBA, MPA's American Home Shield Experience May 2007 - May 2009
Job Manager of Yard Operations at Union Pacific Railroad
Industry Transportation/Trucking/Railroad
Experience
Union Pacific Railroad September 2014 - Present
Iowa Army National Guard February 2014 - Present
Union Pacific Railroad April 2014 - September 2014
Army National Guard January 2013 - February 2014
Iowa Army National Guard June 2013 - September 2013
Drake University ROTC August 2010 - May 2013
Iowa Army National Guard October 2010 - January 2013
Planet Fitness December 2010 - April 2011
Iowa Army National Guard May 2009 - October 2010
American Home Shield May 2007 - May 2009
Skills
Leadership, Training, Management, Military Operations, Intelligence Analysis, Military Training, Team Building, Security Clearance, Command, Army, Government, DoD, Marketing, Strategic Leadership, Public Administration, Customer Service, Risk Management, Military, Operational Planning, Organizational..., Military Logistics, National Security, Transportation..., Transportation Safety, Transportation Planning, Logistics Management, Microsoft Excel, Analyst Notebook, ArcGIS, DCGS-A, Operations Management
Education
Drake University 2010 — 2013
Master of Business Administration (M.B.A.), Human Resources
Drake University 2010 — 2013
Master of Public Administration (MPA), Executive Development
Iowa State University 2006 — 2009
Bachelor's Degree, Business Administration: Management and Marketing
35F All Source Intelligence Analyst Course
Military Intelligence, General
Military Intelligence Basic Officer Leader Course
Military Intelligence
Union Pacific Railroad September 2014 - Present
Iowa Army National Guard February 2014 - Present
Union Pacific Railroad April 2014 - September 2014
Army National Guard January 2013 - February 2014
Iowa Army National Guard June 2013 - September 2013
Drake University ROTC August 2010 - May 2013
Iowa Army National Guard October 2010 - January 2013
Planet Fitness December 2010 - April 2011
Iowa Army National Guard May 2009 - October 2010
American Home Shield May 2007 - May 2009
Skills
Leadership, Training, Management, Military Operations, Intelligence Analysis, Military Training, Team Building, Security Clearance, Command, Army, Government, DoD, Marketing, Strategic Leadership, Public Administration, Customer Service, Risk Management, Military, Operational Planning, Organizational..., Military Logistics, National Security, Transportation..., Transportation Safety, Transportation Planning, Logistics Management, Microsoft Excel, Analyst Notebook, ArcGIS, DCGS-A, Operations Management
Education
Drake University 2010 — 2013
Master of Business Administration (M.B.A.), Human Resources
Drake University 2010 — 2013
Master of Public Administration (MPA), Executive Development
Iowa State University 2006 — 2009
Bachelor's Degree, Business Administration: Management and Marketing
35F All Source Intelligence Analyst Course
Military Intelligence, General
Military Intelligence Basic Officer Leader Course
Military Intelligence
Tom Primmer (LION) Tom Primmer (LION)'s American Home Shield Experience September 2005 - December 2007
Job General Manager at Holiday Inn Express @ Bos Landen
Industry Hospitality
Experience
Holiday Inn Express @ Bos Landen October 2014 - Present
Holiday Inn Express - Drake University December 2011 - October 2014
Value Place May 2010 - December 2011
Target December 2009 - December 2010
EconoLodge Inn & Suites December 2007 - May 2010
JC Penney November 2006 - December 2007
American Home Shield September 2005 - December 2007
Terrible's Lakeside Casino November 2002 - September 2005
Super 8 May 1999 - November 2002
Holiday Inn Express May 1998 - May 1999
Skills
Hotels, Hospitality, Revenue Analysis, Sales, Catering, Time Management, Customer Service, Social Media Marketing, Facilities Management, Purchasing, Payroll, Accounts Payable, Budgets
Education
Fresno City College 1996 — 1998
Associates Business Administration, Business, Marketing, Accounting
Naval 'A' School 1992 — 1992
Certificate of Completion, Aviation Storekeeper 'A' School
Certified Pool Operator 2008 — 2008
Certificate, Pool Operator
Holiday Inn Express @ Bos Landen October 2014 - Present
Holiday Inn Express - Drake University December 2011 - October 2014
Value Place May 2010 - December 2011
Target December 2009 - December 2010
EconoLodge Inn & Suites December 2007 - May 2010
JC Penney November 2006 - December 2007
American Home Shield September 2005 - December 2007
Terrible's Lakeside Casino November 2002 - September 2005
Super 8 May 1999 - November 2002
Holiday Inn Express May 1998 - May 1999
Skills
Hotels, Hospitality, Revenue Analysis, Sales, Catering, Time Management, Customer Service, Social Media Marketing, Facilities Management, Purchasing, Payroll, Accounts Payable, Budgets
Education
Fresno City College 1996 — 1998
Associates Business Administration, Business, Marketing, Accounting
Naval 'A' School 1992 — 1992
Certificate of Completion, Aviation Storekeeper 'A' School
Certified Pool Operator 2008 — 2008
Certificate, Pool Operator
James Boggan James Boggan's American Home Shield Experience January 2003 - December 2011
Job Pastor Boggan at Chosen Tabenacle Ministries
Industry Religious Institutions
Experience
Chosen Tabenacle Ministries September 2012 - Present
Faith and Works Deliverance Center February 2007 - Present
American Home Shield January 2003 - December 2011
Palma House Recovery January 2008 - December 2010
First American Home Buyers Protection February 2005 - December 2010
RightWay Electrical Contractors, Inc. May 2004 - December 2010
Christain Methodist Episcopal Church September 1989 - July 2007
Atlanta Union Mission February 2001 - April 2004
Skills
Microsoft Word, Microsoft Office, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Team Building, Event Planning, Nonprofits, Program Development, Volunteer Management, Leadership Development
Education
Liberty University 2012 — 2015
D.Min, Pastoral Counseling and Specialized Ministries, 3..1
Interdenominational Theological Center 1992 — 1996
Master of Divinity (M.Div.), Psychology of Religion, A
Miles College 1987 — 1992
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Chosen Tabenacle Ministries September 2012 - Present
Faith and Works Deliverance Center February 2007 - Present
American Home Shield January 2003 - December 2011
Palma House Recovery January 2008 - December 2010
First American Home Buyers Protection February 2005 - December 2010
RightWay Electrical Contractors, Inc. May 2004 - December 2010
Christain Methodist Episcopal Church September 1989 - July 2007
Atlanta Union Mission February 2001 - April 2004
Skills
Microsoft Word, Microsoft Office, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Team Building, Event Planning, Nonprofits, Program Development, Volunteer Management, Leadership Development
Education
Liberty University 2012 — 2015
D.Min, Pastoral Counseling and Specialized Ministries, 3..1
Interdenominational Theological Center 1992 — 1996
Master of Divinity (M.Div.), Psychology of Religion, A
Miles College 1987 — 1992
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Eric Rehm Eric Rehm's American Home Shield Experience March 2003 - March 2014
Job Director, Call Center Operations at Response Mine Interactive
Industry Marketing and Advertising
Experience
Response Mine Interactive June 2015 - Present
Response Mine Interactive March 2014 - June 2015
American Home Shield March 2003 - March 2014
American Home Shield June 2002 - March 2003
Skills
Management, Sales Management..., Marketing, Communication, Customer Service, Recruiting, Interviews, Hiring, Call Centers, Call center start-up, Team Building, Profit & Loss Management, Customer Retention, Sales
Education
University of Iowa 2010 — 2016
Bachelor of Applied Studies, Business Administration and Management, General
Des Moines Area Community College 1999 — 2001
Associate of Arts and Sciences (A.A.S.), Graphic Design
Response Mine Interactive June 2015 - Present
Response Mine Interactive March 2014 - June 2015
American Home Shield March 2003 - March 2014
American Home Shield June 2002 - March 2003
Skills
Management, Sales Management..., Marketing, Communication, Customer Service, Recruiting, Interviews, Hiring, Call Centers, Call center start-up, Team Building, Profit & Loss Management, Customer Retention, Sales
Education
University of Iowa 2010 — 2016
Bachelor of Applied Studies, Business Administration and Management, General
Des Moines Area Community College 1999 — 2001
Associate of Arts and Sciences (A.A.S.), Graphic Design
Dana Leake Dana Leake's American Home Shield Experience February 2013 - Present
Job Director of Telesales at American Home Shield
Industry Retail
Experience
American Home Shield February 2013 - Present
Levenger December 2007 - February 2013
V2K Window Decor & More February 2006 - February 2008
Regions Financial Corporation November 2001 - December 2005
Harrah's Entertainment 1999 - 2001
United States Air Force September 1991 - March 1998
Skills
Customer Service, Coaching, Call Center, Strategic Planning, Cross-functional Team..., Leadership, Change Management, Team Building, Call Centers, Customer Satisfaction, Process Improvement, Management, Program Management, Sales, Marketing, Budgets, Contract Negotiation, Vendor Management
Education
Liberty University 2009 — 2012
M.A., Religion
University of Phoenix 2002 — 2009
BS, MBA, Business
Horn Lake High School 1988 — 1991
American Home Shield February 2013 - Present
Levenger December 2007 - February 2013
V2K Window Decor & More February 2006 - February 2008
Regions Financial Corporation November 2001 - December 2005
Harrah's Entertainment 1999 - 2001
United States Air Force September 1991 - March 1998
Skills
Customer Service, Coaching, Call Center, Strategic Planning, Cross-functional Team..., Leadership, Change Management, Team Building, Call Centers, Customer Satisfaction, Process Improvement, Management, Program Management, Sales, Marketing, Budgets, Contract Negotiation, Vendor Management
Education
Liberty University 2009 — 2012
M.A., Religion
University of Phoenix 2002 — 2009
BS, MBA, Business
Horn Lake High School 1988 — 1991
David Gidley David Gidley's American Home Shield Experience January 2004 - January 2005
Job Business Development Professional
Industry Wholesale
Experience
Easy Living Products October 2013 - Present
Callaway Gardens Resort 2005 - 2007
American Home Shield January 2004 - January 2005
Fulton Supply Company January 2002 - January 2003
Cameron Barkley/Hagemeyer January 2000 - January 2002
Tools and Metals, Inc January 1999 - January 2000
Air Specialists, Inc January 1997 - January 1999
Fulton Supply Company January 1988 - January 1997
Sticks and Stones January 1981 - January 1986
Skills
Industrial Supplies, Abrasives, Business Development, Sales Management, Sales Operations, Operations Management, Hospitality
Education
Georgia State University
Bachelor of Arts Degree, Communications
Northside High School, Atlanta, GA 1971 — 1975
Easy Living Products October 2013 - Present
Callaway Gardens Resort 2005 - 2007
American Home Shield January 2004 - January 2005
Fulton Supply Company January 2002 - January 2003
Cameron Barkley/Hagemeyer January 2000 - January 2002
Tools and Metals, Inc January 1999 - January 2000
Air Specialists, Inc January 1997 - January 1999
Fulton Supply Company January 1988 - January 1997
Sticks and Stones January 1981 - January 1986
Skills
Industrial Supplies, Abrasives, Business Development, Sales Management, Sales Operations, Operations Management, Hospitality
Education
Georgia State University
Bachelor of Arts Degree, Communications
Northside High School, Atlanta, GA 1971 — 1975
Joshua Strief Joshua Strief's American Home Shield Experience May 2009 - April 2010
Job Attorney at Elverson Vasey
Industry Legal Services
Experience
Elverson Vasey September 2014 - Present
Elverson Vasey August 2013 - September 2014
Lawyer, Lawyer, Dutton & Drake LLP August 2012 - August 2013
Office of Governor Terry E. Branstad May 2012 - August 2012
Submittal Exchange May 2012 - August 2012
Submittal Exchange January 2011 - August 2011
Submittal Exchange May 2010 - December 2010
American Home Shield May 2009 - April 2010
Skills
Customer Relations, Legal Research, Legal Writing, Customer Service, Trials
Education
Drake University Law School 2011 — 2014
J.D., Law
Drake University 2007 — 2010
Bachelor of Arts, cum laude, Political Science Major, Music & History Minors
Elverson Vasey September 2014 - Present
Elverson Vasey August 2013 - September 2014
Lawyer, Lawyer, Dutton & Drake LLP August 2012 - August 2013
Office of Governor Terry E. Branstad May 2012 - August 2012
Submittal Exchange May 2012 - August 2012
Submittal Exchange January 2011 - August 2011
Submittal Exchange May 2010 - December 2010
American Home Shield May 2009 - April 2010
Skills
Customer Relations, Legal Research, Legal Writing, Customer Service, Trials
Education
Drake University Law School 2011 — 2014
J.D., Law
Drake University 2007 — 2010
Bachelor of Arts, cum laude, Political Science Major, Music & History Minors
Allison Riesberg Allison Riesberg's American Home Shield Experience March 2012 - January 2015
Job Training Specialist at American Home Shield
Industry Education Management
Experience
Wells Fargo January 2015 - Present
American Home Shield March 2012 - January 2015
American Home Shield December 2010 - March 2012
American Home Shield June 2009 - December 2010
Skills
Training, Employee Training, Customer Service, Microsoft Office, Public Speaking, Salesforce.com, DDI Certified..., Impact Learning Systems..., Coaching, Customer Retention, Customer Satisfaction, Employee Relations, Process Improvement, Management, Team Building
Education
Iowa State University 2005 — 2009
Bachelor of Liberal Studies, Liberal Studies
Valley High School 2001 — 2005
Wells Fargo January 2015 - Present
American Home Shield March 2012 - January 2015
American Home Shield December 2010 - March 2012
American Home Shield June 2009 - December 2010
Skills
Training, Employee Training, Customer Service, Microsoft Office, Public Speaking, Salesforce.com, DDI Certified..., Impact Learning Systems..., Coaching, Customer Retention, Customer Satisfaction, Employee Relations, Process Improvement, Management, Team Building
Education
Iowa State University 2005 — 2009
Bachelor of Liberal Studies, Liberal Studies
Valley High School 2001 — 2005
Constantin Stanescu's American Home Shield Experience January 2004 - March 2007
Job Sr. Commercial Services Executive
Industry Accounting
Experience
Ricoh Americas Corporation November 2014 - Present
Ricoh Americas Corporation April 2014 - October 2014
First American Home Buyers ProtectionSanta Rosa August 2010 - November 2013
National Disclosure Authority November 2009 - February 2010
AGI Publishing.DBA Valley Yellow Pages November 2007 - April 2009
Countrywide Home Loans April 2007 - October 2007
American Home Shield January 2004 - March 2007
TSAN Auto March 2002 - January 2003
Skills
Sales, Marketing, Cold Calling, Business Planning, Management, Sales Presentations, Account Management, Customer Service, Networking, Sales Management, Leadership, Sales Operations, New Business Development, Salesforce.com
Education
City University of New York-Queens College 1992 — 1994
Bachelor DegreeAssociate of Liberal Arts, Economics; Psychology
Laguardia Community College 1989 — 1991
Liberal Arts
Ricoh Americas Corporation November 2014 - Present
Ricoh Americas Corporation April 2014 - October 2014
First American Home Buyers ProtectionSanta Rosa August 2010 - November 2013
National Disclosure Authority November 2009 - February 2010
AGI Publishing.DBA Valley Yellow Pages November 2007 - April 2009
Countrywide Home Loans April 2007 - October 2007
American Home Shield January 2004 - March 2007
TSAN Auto March 2002 - January 2003
Skills
Sales, Marketing, Cold Calling, Business Planning, Management, Sales Presentations, Account Management, Customer Service, Networking, Sales Management, Leadership, Sales Operations, New Business Development, Salesforce.com
Education
City University of New York-Queens College 1992 — 1994
Bachelor DegreeAssociate of Liberal Arts, Economics; Psychology
Laguardia Community College 1989 — 1991
Liberal Arts
Trisha Emery Trisha Emery's American Home Shield Experience 1999 - 2001
Job Brand Promoter at LeVel.com
Industry Building Materials
Experience
Le-Vel.com May 2015 - Present
Tri-County Cash Lumber Mart, Inc. January 2001 - Present
American Home Shield 1999 - 2001
Skills
Purchasing, Building Materials, Sales, Renovation, Contract Negotiation, Interior Design, Materials, Flooring, Construction, Sales Management, Customer Service, Retail, New Business Development, Selling, Negotiation, Inventory Management
Education
Des Moines Area Community College 1995 — 1997
Associates, Business Management
Le-Vel.com May 2015 - Present
Tri-County Cash Lumber Mart, Inc. January 2001 - Present
American Home Shield 1999 - 2001
Skills
Purchasing, Building Materials, Sales, Renovation, Contract Negotiation, Interior Design, Materials, Flooring, Construction, Sales Management, Customer Service, Retail, New Business Development, Selling, Negotiation, Inventory Management
Education
Des Moines Area Community College 1995 — 1997
Associates, Business Management
Kathy John Kathy John's American Home Shield Experience April 2004 - September 2010
Job Office manager at BWS Heating & Air Conditioning
Industry Consumer Services
Experience
BWS Heating & Air Conditioning May 2013 - Present
Tiger Plumbing, Heating & Air October 2010 - May 2013
American Home Shield April 2004 - September 2010
Skills
Customer Service, Multi Tasking, Organization, Invoicing, Office Management, Office Administration, Small Business, Contractors, 10 Key, Microsoft Office, Social Media, QuickBooks, Typing, Budgets, Administrative..., Telephone Skills, Administrative..., Customer Satisfaction
Education
Iowa State University 1990 — 1993
Bachelor of Science (BS), Psychology
Des Moines Area Community College 1989 — 1990
General Studies
BWS Heating & Air Conditioning May 2013 - Present
Tiger Plumbing, Heating & Air October 2010 - May 2013
American Home Shield April 2004 - September 2010
Skills
Customer Service, Multi Tasking, Organization, Invoicing, Office Management, Office Administration, Small Business, Contractors, 10 Key, Microsoft Office, Social Media, QuickBooks, Typing, Budgets, Administrative..., Telephone Skills, Administrative..., Customer Satisfaction
Education
Iowa State University 1990 — 1993
Bachelor of Science (BS), Psychology
Des Moines Area Community College 1989 — 1990
General Studies
Andrew Lange's American Home Shield Experience June 2011 - August 2011
Job General Manager at Beyond Imagination
Industry Marketing and Advertising
Experience
Beyond Imagination June 2015 - Present
Andy Lange Design August 2013 - Present
Beyond Imagination January 2014 - June 2015
Clockwork-Apple Inc. June 2013 - September 2013
Grinnell College August 2010 - May 2013
Grinnell College Office of Admission August 2012 - December 2012
Grinnell College October 2011 - November 2012
American Home Shield June 2011 - August 2011
Old Alley Gallery July 2005 - May 2007
Skills
Social Media, German, Adobe Creative Suite, Customer Service, Marketing, Microsoft Office, Public Speaking, ArcGIS, Design, Graphic Design, Management, Advertising, Recruiting, Fine Art, Sales, Account Management, Lead Generation, Direct Mail Campaigns, Printing, Project Management
Education
Grinnell College 2009 — 2013
Bachelor of Arts (B.A.), Studio Art with honors
IES Abroad 2012 — 2012
German Language and Area Studies, Freiburg im Breisgau, Germany
Pädagogische Hochschule Freiburg, Germany 2012 — 2012
Photography
Harvard University Graduate School of Design 2011 — 2011
Certificate, Architecture
Stanford University 2008 — 2008
Non-Degree Seeking Student, Psychology and Foreign Policy
Carroll High School
Beyond Imagination June 2015 - Present
Andy Lange Design August 2013 - Present
Beyond Imagination January 2014 - June 2015
Clockwork-Apple Inc. June 2013 - September 2013
Grinnell College August 2010 - May 2013
Grinnell College Office of Admission August 2012 - December 2012
Grinnell College October 2011 - November 2012
American Home Shield June 2011 - August 2011
Old Alley Gallery July 2005 - May 2007
Skills
Social Media, German, Adobe Creative Suite, Customer Service, Marketing, Microsoft Office, Public Speaking, ArcGIS, Design, Graphic Design, Management, Advertising, Recruiting, Fine Art, Sales, Account Management, Lead Generation, Direct Mail Campaigns, Printing, Project Management
Education
Grinnell College 2009 — 2013
Bachelor of Arts (B.A.), Studio Art with honors
IES Abroad 2012 — 2012
German Language and Area Studies, Freiburg im Breisgau, Germany
Pädagogische Hochschule Freiburg, Germany 2012 — 2012
Photography
Harvard University Graduate School of Design 2011 — 2011
Certificate, Architecture
Stanford University 2008 — 2008
Non-Degree Seeking Student, Psychology and Foreign Policy
Carroll High School
Donna Dickerson Donna Dickerson's American Home Shield Experience December 2005 - October 2011
Job Channel Account Manager at Enghouse Interactive
Industry Information Services
Experience
Enghouse Interactive January 2012 - Present
American Home Shield December 2005 - October 2011
Ricoh Business Solutions September 2004 - August 2005
Xspedius Communications 2002 - 2004
PSINet TRANSACTION NETWORK SOLUTIONS (TNS) August 2000 - April 2002
Covad Communications August 1999 - July 2000
MCI Corporation January 1996 - January 1999
PSINet, Inc. January 1995 - January 1996
Skills
Solution Selling, Salesforce.com, Direct Sales, Channel, SaaS, Telecommunications, Telephony, Account Management, Sales Process, New Business Development, Sales Management, Co-location, Hosted Services, Sales, Training, Management, IP, Leadership, B2B, Selling, Sales Operations, Contract Negotiation, Networking, Channel Partners, Program Management, CRM, Cold Calling, Customer Service, Marketing, Enterprise Software, Professional Services
Education
Illinois State University
Business Administration and Management
Enghouse Interactive January 2012 - Present
American Home Shield December 2005 - October 2011
Ricoh Business Solutions September 2004 - August 2005
Xspedius Communications 2002 - 2004
PSINet TRANSACTION NETWORK SOLUTIONS (TNS) August 2000 - April 2002
Covad Communications August 1999 - July 2000
MCI Corporation January 1996 - January 1999
PSINet, Inc. January 1995 - January 1996
Skills
Solution Selling, Salesforce.com, Direct Sales, Channel, SaaS, Telecommunications, Telephony, Account Management, Sales Process, New Business Development, Sales Management, Co-location, Hosted Services, Sales, Training, Management, IP, Leadership, B2B, Selling, Sales Operations, Contract Negotiation, Networking, Channel Partners, Program Management, CRM, Cold Calling, Customer Service, Marketing, Enterprise Software, Professional Services
Education
Illinois State University
Business Administration and Management
Kyle Magill's American Home Shield Experience May 2015 - Present
Job Student at Iowa State University
Industry Management Consulting
Experience
American Home Shield May 2015 - Present
City of Carroll, Iowa May 2010 - August 2015
Carroll Recreation Center May 2010 - August 2015
North Park University January 2015 - May 2015
Carroll Health Center June 2014 - May 2015
Regency Park Nursing and Rehabilitation Center November 2012 - May 2015
North Park University August 2013 - February 2015
Fridley Theaters & Video November 2010 - August 2012
Skills
Public Speaking, Customer Service, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Social Media, Time Management, Social Networking, Presentation Development, Team Leadership, Project Management, Mentoring, Academic Advising, Community Development
Education
Iowa State University 2015 — 2018
Bachelor of Science (B.S.), Business Management
North Park University 2012 — 2015
Associates Degree, 3.40 GPA
Carroll High School 2008 — 2012
High School Diploma, 3.7 GPA
American Home Shield May 2015 - Present
City of Carroll, Iowa May 2010 - August 2015
Carroll Recreation Center May 2010 - August 2015
North Park University January 2015 - May 2015
Carroll Health Center June 2014 - May 2015
Regency Park Nursing and Rehabilitation Center November 2012 - May 2015
North Park University August 2013 - February 2015
Fridley Theaters & Video November 2010 - August 2012
Skills
Public Speaking, Customer Service, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Social Media, Time Management, Social Networking, Presentation Development, Team Leadership, Project Management, Mentoring, Academic Advising, Community Development
Education
Iowa State University 2015 — 2018
Bachelor of Science (B.S.), Business Management
North Park University 2012 — 2015
Associates Degree, 3.40 GPA
Carroll High School 2008 — 2012
High School Diploma, 3.7 GPA
Aleesha Davis's American Home Shield Experience April 2010 - September 2010
Job Fraud Analyst II at Bank of America
Industry Financial Services
Experience
Bank of America November 2012 - Present
Infinity Insurance May 2011 - November 2012
DomPatCi Management Solutions November 2010 - May 2011
Purchasing Power October 2010 - November 2010
American Home Shield April 2010 - September 2010
Campus Recreation & Intramurals August 2006 - June 2009
Delta Airlines, Inc May 2006 - August 2006
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Access, Microsoft Office, Outlook, Call Center, Sales, Software Documentation, Analysis, Data Entry, Finance, Management, Insurance, Risk Management, Event Management, Banking, Negotiation, Call Centers, Event Planning
Education
Georgia Southern University 2005 — 2009
Bachelor of Business Administration (BBA), Finance, General
Georgia Southern University - College of Business Administration 2005 — 2009
BBA, Finance
Bank of America November 2012 - Present
Infinity Insurance May 2011 - November 2012
DomPatCi Management Solutions November 2010 - May 2011
Purchasing Power October 2010 - November 2010
American Home Shield April 2010 - September 2010
Campus Recreation & Intramurals August 2006 - June 2009
Delta Airlines, Inc May 2006 - August 2006
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Access, Microsoft Office, Outlook, Call Center, Sales, Software Documentation, Analysis, Data Entry, Finance, Management, Insurance, Risk Management, Event Management, Banking, Negotiation, Call Centers, Event Planning
Education
Georgia Southern University 2005 — 2009
Bachelor of Business Administration (BBA), Finance, General
Georgia Southern University - College of Business Administration 2005 — 2009
BBA, Finance
Kimberly Larkin Kimberly Larkin's American Home Shield Experience October 2013 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield October 2013 - Present
Old Republic Home Protection January 2010 - January 2013
Precision Rehabilitation January 2008 - January 2010
Belinda L. Balais D.M.D January 2001 - January 2008
Skills
Real Estate, Sales, Sales Operations, Sellers, Short Sales, Social Media Marketing, Training, Foreclosures, Negotiation, Real Estate Transactions, Relocation, Single Family Homes, First Time Home Buyers, Investors, Marketing, Residential Homes, Investment Properties
Education
Delta College
Associate of Arts Degree
Long Beach City College
Liberal Studies, Communication Emphasis
American Home Shield October 2013 - Present
Old Republic Home Protection January 2010 - January 2013
Precision Rehabilitation January 2008 - January 2010
Belinda L. Balais D.M.D January 2001 - January 2008
Skills
Real Estate, Sales, Sales Operations, Sellers, Short Sales, Social Media Marketing, Training, Foreclosures, Negotiation, Real Estate Transactions, Relocation, Single Family Homes, First Time Home Buyers, Investors, Marketing, Residential Homes, Investment Properties
Education
Delta College
Associate of Arts Degree
Long Beach City College
Liberal Studies, Communication Emphasis
Sam (Myhand) Pearson's American Home Shield Experience April 2011 - April 2013
Job HR Assistant at Woot!, Inc., a wholly owned subsidiary of Amazon
Industry Human Resources
Experience
Woot, Inc. February 2015 - Present
Express Employment Professionals May 2013 - February 2015
American Home Shield April 2011 - April 2013
American Home Shield May 2006 - April 2011
University of Tennessee June 2009 - June 2009
Skills
Customer Service, Organizational..., Job Analysis, Performance Appraisal, Coaching, Leadership Development, Research, Performance Management, Public Speaking, Training, Microsoft Excel, Recruiting, Employee Benefits, Interviews, Human Resources, Leadership
Education
Louisiana Tech University 2008 — 2009
Master of Arts, Industrial & Organizational Psychology
University of Tennessee-Knoxville 2003 — 2007
Bachelor of Arts, Psychology
Woot, Inc. February 2015 - Present
Express Employment Professionals May 2013 - February 2015
American Home Shield April 2011 - April 2013
American Home Shield May 2006 - April 2011
University of Tennessee June 2009 - June 2009
Skills
Customer Service, Organizational..., Job Analysis, Performance Appraisal, Coaching, Leadership Development, Research, Performance Management, Public Speaking, Training, Microsoft Excel, Recruiting, Employee Benefits, Interviews, Human Resources, Leadership
Education
Louisiana Tech University 2008 — 2009
Master of Arts, Industrial & Organizational Psychology
University of Tennessee-Knoxville 2003 — 2007
Bachelor of Arts, Psychology
Lisa Best Lisa Best's American Home Shield Experience April 2014 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield April 2014 - Present
Self-employed June 2012 - April 2014
Coldwell Banker Advantage - Raleigh, NC 2007 - 2012
Fonville Morisey Realty 2005 - 2007
Habitat for Humanity International 2000 - 2002
K. Hovnanian Homes 1993 - 2000
WRAL-TV 1990 - 1993
Skills
Sales, Public Relations, Real Estate, Real Estate Transactions, Mission Work, Sales Management, New Business Development, New Home Sales, Marketing Communications, Advertising Sales, Business Development, New Home Construction, Microsoft Office, Microsoft Word, Investment Properties, Listings, Sellers, Single Family Homes, First Time Home Buyers, Buyer Representation, Relocation, Short Sales, Foreclosures, Residential Homes
Education
James Madison University
Bachelor of Science (BS), Communications/Radio and Television Broadcasting & Economics
American Home Shield April 2014 - Present
Self-employed June 2012 - April 2014
Coldwell Banker Advantage - Raleigh, NC 2007 - 2012
Fonville Morisey Realty 2005 - 2007
Habitat for Humanity International 2000 - 2002
K. Hovnanian Homes 1993 - 2000
WRAL-TV 1990 - 1993
Skills
Sales, Public Relations, Real Estate, Real Estate Transactions, Mission Work, Sales Management, New Business Development, New Home Sales, Marketing Communications, Advertising Sales, Business Development, New Home Construction, Microsoft Office, Microsoft Word, Investment Properties, Listings, Sellers, Single Family Homes, First Time Home Buyers, Buyer Representation, Relocation, Short Sales, Foreclosures, Residential Homes
Education
James Madison University
Bachelor of Science (BS), Communications/Radio and Television Broadcasting & Economics
Kimberly Loving Ross Kimberly Loving Ross's American Home Shield Experience December 2014 - Present
Job Account Executive at American Home Shield
Industry Writing and Editing
Experience
American Home Shield December 2014 - Present
The Library Room - Novel - and other short stories April 2012 - Present
Real Estate Showcase TV August 2011 - April 2012
Home Warranty of America December 2006 - August 2011
Staples Advantage 2000 - 2005
Skills
Sales Management, Field Training, Religious Studies, Marketing Strategy, Social Media Marketing, Outside Sales, Writing, Creative Writing, Life Coaching, Sales Management..., Persuasive Presentation..., Strategic Planning, Computer Proficiency, Editing, Fiction, Non-fiction, Published Author, Short Stories, Ghostwriting, Fiction Writing, Poetry, Freelance Writing, Real Estate, Sales, Marketing, Public Speaking, Investment Properties, First Time Home Buyers, Single Family Homes
Education
Hiram College 1999 — 2000
Writing, General
Cardinal High School, Middlefield OH 1982 — 1984
Diploma
American Home Shield December 2014 - Present
The Library Room - Novel - and other short stories April 2012 - Present
Real Estate Showcase TV August 2011 - April 2012
Home Warranty of America December 2006 - August 2011
Staples Advantage 2000 - 2005
Skills
Sales Management, Field Training, Religious Studies, Marketing Strategy, Social Media Marketing, Outside Sales, Writing, Creative Writing, Life Coaching, Sales Management..., Persuasive Presentation..., Strategic Planning, Computer Proficiency, Editing, Fiction, Non-fiction, Published Author, Short Stories, Ghostwriting, Fiction Writing, Poetry, Freelance Writing, Real Estate, Sales, Marketing, Public Speaking, Investment Properties, First Time Home Buyers, Single Family Homes
Education
Hiram College 1999 — 2000
Writing, General
Cardinal High School, Middlefield OH 1982 — 1984
Diploma
Alberto Miramontes's American Home Shield Experience April 2014 - Present
Job Account Executive en American Home Shield
Industry Consumer Services
Experience
American Home Shield April 2014 - Present
Hilti USA April 2004 - April 2014
Skills
Sales Management, Sales, Account Management, Direct Sales, Sales Process, B2B, New Business Development, Sales Operations, Customer Service, Teamwork
Education
Heald College-Hayward
American Home Shield April 2014 - Present
Hilti USA April 2004 - April 2014
Skills
Sales Management, Sales, Account Management, Direct Sales, Sales Process, B2B, New Business Development, Sales Operations, Customer Service, Teamwork
Education
Heald College-Hayward
Tammie McKenzie Tammie McKenzie's American Home Shield Experience September 1996 - September 1997
Job High School Principal
Industry Education Management
Experience
Carroll Community Schools March 2014 - Present
Carroll High School August 2001 - January 2005
American Home Shield September 1996 - September 1997
Skills
Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Editing, Staff Development, Educational Leadership, Teacher Training, Classroom, Educational Technology, Curriculum Development, K-12, Curriculum Design, Classroom Management, Instructional Design, Lesson Planning, Instructional Technology
Education
Cornell College
Bachelor's degree, Art Education/Coaching
Drake University
Masters Degree, Educational Leadership and Administration
Carroll Community Schools March 2014 - Present
Carroll High School August 2001 - January 2005
American Home Shield September 1996 - September 1997
Skills
Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Editing, Staff Development, Educational Leadership, Teacher Training, Classroom, Educational Technology, Curriculum Development, K-12, Curriculum Design, Classroom Management, Instructional Design, Lesson Planning, Instructional Technology
Education
Cornell College
Bachelor's degree, Art Education/Coaching
Drake University
Masters Degree, Educational Leadership and Administration
Shelli Williams Shelli Williams's American Home Shield Experience November 2014 - April 2015
Job Health Care Professional
Industry Hospital & Health Care
Experience
American Home Shield November 2014 - April 2015
Pathways Center January 2014 - October 2014
Will County Probation Department June 2006 - August 2013
Midwest Staffing Network November 2004 - November 2012
Skills
Healthcare, Customer Service, Training, Hospitals, Medical Terminology, PowerPoint, HIPAA, CPR Certified, Leadership, Public Speaking, Microsoft Office, Nonprofits, Healthcare Management, Public Health, Data Entry, Healthcare Information..., Patient Safety, Case Management, EKG, DNA Collection, Microsoft Word, Meditech Software, Hands-on Problem Solver, CPI trained, First Aid, Defensive Driving, Breath Alcohol Testing, DOT Drug Screens, Paternity Collections, Centrifuge, Team Leadership, CPI Training
Education
Robert Morris College 2010 — 2012
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Robert Morris College 2001 — 2002
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant, 3.53
Joliet Junior College 1999 — 1999
Phlebotomy Certificate, Phlebotomy Technician/Phlebotomist
Career Academy 1996 — 1996
Certificate, Certified Nurse Assistant
American Home Shield November 2014 - April 2015
Pathways Center January 2014 - October 2014
Will County Probation Department June 2006 - August 2013
Midwest Staffing Network November 2004 - November 2012
Skills
Healthcare, Customer Service, Training, Hospitals, Medical Terminology, PowerPoint, HIPAA, CPR Certified, Leadership, Public Speaking, Microsoft Office, Nonprofits, Healthcare Management, Public Health, Data Entry, Healthcare Information..., Patient Safety, Case Management, EKG, DNA Collection, Microsoft Word, Meditech Software, Hands-on Problem Solver, CPI trained, First Aid, Defensive Driving, Breath Alcohol Testing, DOT Drug Screens, Paternity Collections, Centrifuge, Team Leadership, CPI Training
Education
Robert Morris College 2010 — 2012
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Robert Morris College 2001 — 2002
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant, 3.53
Joliet Junior College 1999 — 1999
Phlebotomy Certificate, Phlebotomy Technician/Phlebotomist
Career Academy 1996 — 1996
Certificate, Certified Nurse Assistant
Boyd Megan Boyd Megan's American Home Shield Experience June 2015 - Present
Job Renewals Supervisor at American Home Shield
Industry Consumer Services
Experience
American Home Shield June 2015 - Present
American Home Shield February 2014 - May 2015
ServiceMaster July 2009 - February 2014
Skills
Knowledge of training..., Facilitation and..., Professional written..., Performance Management, Recruiting, Human Resources, Employee Relations, Training, Call Centers, DDI Certified, Training Delivery, Employee Training, Employee Engagement, Analysis, Onboarding, Succession Planning, Workforce Planning, New Hire Orientations
Education
Des Moines Area Community College 2008 — 2010
Associate's degree, Business Administration and Management, General
Des Moines Area Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
American Home Shield June 2015 - Present
American Home Shield February 2014 - May 2015
ServiceMaster July 2009 - February 2014
Skills
Knowledge of training..., Facilitation and..., Professional written..., Performance Management, Recruiting, Human Resources, Employee Relations, Training, Call Centers, DDI Certified, Training Delivery, Employee Training, Employee Engagement, Analysis, Onboarding, Succession Planning, Workforce Planning, New Hire Orientations
Education
Des Moines Area Community College 2008 — 2010
Associate's degree, Business Administration and Management, General
Des Moines Area Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
Amber Perez Amber Perez's American Home Shield Experience 2011 - Present
Job Paraprofessional Mental Health Care
Industry Mental Health Care
Experience
A+ Diversified Services, LLC November 2014 - Present
Creative Interventions Inc. May 2014 - Present
American Home Shield 2011 - Present
Self employed May 2003 - Present
Self Employed 2003 - Present
Freelance Spanish/English & English Interpreting and Translating 2002 - Present
La Isla Magazine 2009 - 2011
Technical College of the Lowcountry 2006 - 2008
Beaufort Academy 2004 - 2007
Skills
Spanish, Teaching, Customer Service, Art, Research, Sales, Supervisory Skills, Academic Tutoring, Blended Learning, Spanish-speaking, Spanish Literature, Photography, Film, Painting, Tutoring, Data Entry, Drawing, Training, Social Networking, Poetry, Social Media, PowerPoint, Editing, Leadership, Teamwork, Photoshop, E-Learning, Microsoft Word, Microsoft Office, Illustrator, Team Leadership, Instructional Design, Language Teaching, Employee Training, Organizational..., Time Management, Teaching English as a..., Telephone Skills, Curriculum Design, Translation, Reading Comprehension, Bilingual Proficiency, Elementary Education, Spelling, Interpreting, Spanish-English, English grammar, Language Development, Critical Thinking, Teaching Adults
Education
University of South Carolina-Columbia 2007 — 2011
Not completed, Speech-Language Pathology/Pathologist
Georgia Southern University 2002 — 2004
B.A. Spanish, Minor Linguistics
Shorter College 2000 — 2001
Core, Spanish and Iberian Studies
A+ Diversified Services, LLC November 2014 - Present
Creative Interventions Inc. May 2014 - Present
American Home Shield 2011 - Present
Self employed May 2003 - Present
Self Employed 2003 - Present
Freelance Spanish/English & English Interpreting and Translating 2002 - Present
La Isla Magazine 2009 - 2011
Technical College of the Lowcountry 2006 - 2008
Beaufort Academy 2004 - 2007
Skills
Spanish, Teaching, Customer Service, Art, Research, Sales, Supervisory Skills, Academic Tutoring, Blended Learning, Spanish-speaking, Spanish Literature, Photography, Film, Painting, Tutoring, Data Entry, Drawing, Training, Social Networking, Poetry, Social Media, PowerPoint, Editing, Leadership, Teamwork, Photoshop, E-Learning, Microsoft Word, Microsoft Office, Illustrator, Team Leadership, Instructional Design, Language Teaching, Employee Training, Organizational..., Time Management, Teaching English as a..., Telephone Skills, Curriculum Design, Translation, Reading Comprehension, Bilingual Proficiency, Elementary Education, Spelling, Interpreting, Spanish-English, English grammar, Language Development, Critical Thinking, Teaching Adults
Education
University of South Carolina-Columbia 2007 — 2011
Not completed, Speech-Language Pathology/Pathologist
Georgia Southern University 2002 — 2004
B.A. Spanish, Minor Linguistics
Shorter College 2000 — 2001
Core, Spanish and Iberian Studies
LeShea (Powers) Bland LeShea (Powers) Bland's American Home Shield Experience December 2012 - February 2013
Job Stay At Home Mom at Memphis, TN
Industry Consumer Services
Experience
Memphis, TN February 2013 - Present
American Home Shield December 2012 - February 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Public Speaking, Social Media
Education
The University of Memphis 2003 — 2007
Bachelor's of Arts, Communications/Video & Film Production
Jackson State University 2000 — 2002
Memphis, TN February 2013 - Present
American Home Shield December 2012 - February 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Public Speaking, Social Media
Education
The University of Memphis 2003 — 2007
Bachelor's of Arts, Communications/Video & Film Production
Jackson State University 2000 — 2002
Miller-Jones Sharon Miller-Jones Sharon's American Home Shield Experience February 2014 - Present
Job Customer Service Supervisor at American Home Shield
Industry
Experience
American Home Shield February 2014 - Present
Securus Technologies October 2010 - January 2014
Comdata July 2006 - June 2010
Comcast Cable August 2004 - July 2006
US Navy December 1985 - November 1999
Education
DeVry University 2003 — 2005
Business Administration, Management and Operations
American Home Shield February 2014 - Present
Securus Technologies October 2010 - January 2014
Comdata July 2006 - June 2010
Comcast Cable August 2004 - July 2006
US Navy December 1985 - November 1999
Education
DeVry University 2003 — 2005
Business Administration, Management and Operations
Brenda Carey Brenda Carey's American Home Shield Experience December 2001 - April 2007
Job Project Coordinator / Administrative Assistant / Executive Assistant
Industry Medical Devices
Experience
Medtronic Vascular June 2010 - July 2014
American Home Shield December 2001 - April 2007
Skills
Art, Computer Hardware, Computer Repair, Computer Maintenance, Network Administration, A+ Certified, Crafts, Scrapbooking, Excel, Word, Outlook, PowerPoint, Microsoft Office, Access, Siebel, Microsoft Excel, Microsoft Word, CAPA
Education
Empire College School of Business 1997 — 2001
Associate's Degree, Computer and Information Sciences and Support Services
Santa Rosa Junior College
Medtronic Vascular June 2010 - July 2014
American Home Shield December 2001 - April 2007
Skills
Art, Computer Hardware, Computer Repair, Computer Maintenance, Network Administration, A+ Certified, Crafts, Scrapbooking, Excel, Word, Outlook, PowerPoint, Microsoft Office, Access, Siebel, Microsoft Excel, Microsoft Word, CAPA
Education
Empire College School of Business 1997 — 2001
Associate's Degree, Computer and Information Sciences and Support Services
Santa Rosa Junior College
Krista Riesselman Krista Riesselman's American Home Shield Experience January 2008 - May 2014
Job Learning Management Systems Administrator at ServiceMaster
Industry Legal Services
Experience
ServiceMaster May 2014 - Present
American Home Shield January 2008 - May 2014
American Home Shield July 2002 - January 2008
Norelius & Nelson Law Firm June 2001 - July 2002
Norelius & Nelson Law Firm January 1997 - June 2001
Skills
Microsoft Office..., Adobe Acrobat, FrontPage, Photoshop, Internet Explorer, SharePoint, Visio, Snag It, Information Mapping, Budgets, Access, Software Documentation, Leadership
Education
Northwest Missouri State University 2000 — 2001
Bachelor of Science, Business Management
Iowa Western Community College 1997 — 1999
Associate of Science: Paralegal, General Law
ServiceMaster May 2014 - Present
American Home Shield January 2008 - May 2014
American Home Shield July 2002 - January 2008
Norelius & Nelson Law Firm June 2001 - July 2002
Norelius & Nelson Law Firm January 1997 - June 2001
Skills
Microsoft Office..., Adobe Acrobat, FrontPage, Photoshop, Internet Explorer, SharePoint, Visio, Snag It, Information Mapping, Budgets, Access, Software Documentation, Leadership
Education
Northwest Missouri State University 2000 — 2001
Bachelor of Science, Business Management
Iowa Western Community College 1997 — 1999
Associate of Science: Paralegal, General Law
Jessica Stofer's American Home Shield Experience February 2000 - September 2000
Job Business Systems Consultant at Wells Fargo Retail Services
Industry Financial Services
Experience
Wells Fargo December 2014 - Present
Wells Fargo August 2006 - December 2014
Wells Fargo November 2002 - August 2006
Wells Fargo January 2001 - November 2002
American Home Shield February 2000 - September 2000
Carroll Area Child Care Center September 1998 - November 1999
Skills
Positive Personality, Vendor Management, Team Leadership, Team Oriented, Quality Oriented, Individualization, Relationship Developer, Problem Solving, Strategic Thinking, Analysis, Distribution Logistics, Project Planning, Business-minded, Compliance..., Achieving Results, Adobe Creative Suite, Word, Excel, PowerPoint, Consumer Lending, Microsoft Excel
Education
Simpson College 2011 — 2015
Bachelor's degree, Business Administration and Management, General
Des Moines Area Community College 1997 — 1999
n/a, Elementary Education and Teaching
Wells Fargo December 2014 - Present
Wells Fargo August 2006 - December 2014
Wells Fargo November 2002 - August 2006
Wells Fargo January 2001 - November 2002
American Home Shield February 2000 - September 2000
Carroll Area Child Care Center September 1998 - November 1999
Skills
Positive Personality, Vendor Management, Team Leadership, Team Oriented, Quality Oriented, Individualization, Relationship Developer, Problem Solving, Strategic Thinking, Analysis, Distribution Logistics, Project Planning, Business-minded, Compliance..., Achieving Results, Adobe Creative Suite, Word, Excel, PowerPoint, Consumer Lending, Microsoft Excel
Education
Simpson College 2011 — 2015
Bachelor's degree, Business Administration and Management, General
Des Moines Area Community College 1997 — 1999
n/a, Elementary Education and Teaching
Peter Youngren Peter Youngren's American Home Shield Experience April 2007 - November 2012
Job Consumer Sales Representative at American Home Shield/ServiceMaster
Industry Consumer Services
Experience
ServiceMaster September 2013 - Present
ServiceMaster September 2012 - October 2013
American Home Shield April 2007 - November 2012
Media Soultions Inc. March 2006 - March 2008
Skills
Property, Microsoft Excel, Account Management, Microsoft Office, Public Speaking, Salesforce.com, Product Development, Leadership, Customer Satisfaction, Team Building, Customer Retention, HVAC, Home Warranty, Extended Service..., CRM, Sourcing, Talent Acquisition, Heat Pumps, Heating, Air Conditioning, HVAC Controls, Refrigeration, Indoor Air Quality, Pricing, Training, Cooling Water, Sales Process, Sales, Contract Negotiation, Customer Service, Cold Calling, Direct Sales, Sales Management, New Business Development, Sales Operations
Education
Des Moines Area Community College 2005 — 2007
Complete, Associates Degree
DeLaSalle Minneapolis 1976 — 1980
General, General
ServiceMaster September 2013 - Present
ServiceMaster September 2012 - October 2013
American Home Shield April 2007 - November 2012
Media Soultions Inc. March 2006 - March 2008
Skills
Property, Microsoft Excel, Account Management, Microsoft Office, Public Speaking, Salesforce.com, Product Development, Leadership, Customer Satisfaction, Team Building, Customer Retention, HVAC, Home Warranty, Extended Service..., CRM, Sourcing, Talent Acquisition, Heat Pumps, Heating, Air Conditioning, HVAC Controls, Refrigeration, Indoor Air Quality, Pricing, Training, Cooling Water, Sales Process, Sales, Contract Negotiation, Customer Service, Cold Calling, Direct Sales, Sales Management, New Business Development, Sales Operations
Education
Des Moines Area Community College 2005 — 2007
Complete, Associates Degree
DeLaSalle Minneapolis 1976 — 1980
General, General
Brock Brodersen, CBAP's American Home Shield Experience June 1995 - May 2000
Job Senior Business Analyst at INTL FCStone Inc.
Industry Financial Services
Experience
INTL FCStone Inc. August 2015 - Present
Federal Home Loan Bank of Des Moines August 2006 - August 2015
Federal Home Loan Bank of Des Moines June 2013 - March 2015
Des Moines Area Community College May 2010 - April 2011
CDS Global March 2006 - August 2006
PayPal March 2004 - November 2005
Greater Iowa Credit Union January 2003 - December 2003
Greater Iowa Credit Union June 2001 - July 2003
Iowa State University June 2002 - August 2002
American Home Shield June 1995 - May 2000
Skills
Business Analysis, Software Development, Requirements Analysis, Financial Analysis, Requirements Management, Project Coordination, Data Analysis, SQL, COBOL, SDLC, Software Implementation, IBM iSeries, Problem Solving, Requirements..., ITIL, User Acceptance Testing, Process Improvement, Banking, Software Design, Visio, Business Process, Business Case, Vendor Management, Management, Microsoft SQL Server, Business Case..., Fixed Income, Interest Rate...
Education
CFA Institute
CFA Level II Candidate
Iowa State University - College of Business
Bachelor of Science, Management Information Systems and Finance
INTL FCStone Inc. August 2015 - Present
Federal Home Loan Bank of Des Moines August 2006 - August 2015
Federal Home Loan Bank of Des Moines June 2013 - March 2015
Des Moines Area Community College May 2010 - April 2011
CDS Global March 2006 - August 2006
PayPal March 2004 - November 2005
Greater Iowa Credit Union January 2003 - December 2003
Greater Iowa Credit Union June 2001 - July 2003
Iowa State University June 2002 - August 2002
American Home Shield June 1995 - May 2000
Skills
Business Analysis, Software Development, Requirements Analysis, Financial Analysis, Requirements Management, Project Coordination, Data Analysis, SQL, COBOL, SDLC, Software Implementation, IBM iSeries, Problem Solving, Requirements..., ITIL, User Acceptance Testing, Process Improvement, Banking, Software Design, Visio, Business Process, Business Case, Vendor Management, Management, Microsoft SQL Server, Business Case..., Fixed Income, Interest Rate...
Education
CFA Institute
CFA Level II Candidate
Iowa State University - College of Business
Bachelor of Science, Management Information Systems and Finance
Shonda Robinson, MBA Shonda Robinson, MBA's American Home Shield Experience 2005 - 2007
Job Manager Patient Services
Industry Food & Beverages
Experience
Compass Group March 2008 - Present
American Home Shield 2005 - 2007
International Paper 2002 - 2005
MCI Corporation 1994 - 2002
Skills
Management, Recruiting, Program Management, Training and Development, Hiring, Sales Management, Customer Service..., Coaching and Developing, Customer Satisfaction, Leadership Development, Call Center, Telecommunications, Client Relations, Customer Experience, Healthcare, Continuous Improvement, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Quality Assurance, Team Building, Microsoft Word, Customer Service, Training
Education
Strayer University
Master of Business Administration (MBA), Management, 3.6
Jackson State University
Bachelor's degree, Business Administration and Management, General
Compass Group March 2008 - Present
American Home Shield 2005 - 2007
International Paper 2002 - 2005
MCI Corporation 1994 - 2002
Skills
Management, Recruiting, Program Management, Training and Development, Hiring, Sales Management, Customer Service..., Coaching and Developing, Customer Satisfaction, Leadership Development, Call Center, Telecommunications, Client Relations, Customer Experience, Healthcare, Continuous Improvement, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Quality Assurance, Team Building, Microsoft Word, Customer Service, Training
Education
Strayer University
Master of Business Administration (MBA), Management, 3.6
Jackson State University
Bachelor's degree, Business Administration and Management, General
Raven Souvenir Raven Souvenir's American Home Shield Experience April 2010 - September 2011
Job Store Manager at Equity Auto Loan, LLC
Industry Financial Services
Experience
Equity Auto Loan, LLC May 2012 - Present
American Home Shield April 2010 - September 2011
Skills
Customer Service
Education
Georgia Southern University
Equity Auto Loan, LLC May 2012 - Present
American Home Shield April 2010 - September 2011
Skills
Customer Service
Education
Georgia Southern University
Alicia Snyder's American Home Shield Experience May 2009 - August 2010
Job Associate Product Specialist at Pella Corporation
Industry Design
Experience
Pella Corporation January 2014 - Present
Iowa State University January 2009 - May 2014
Kohler Co. March 2013 - August 2013
Habitat for Humanity International May 2012 - August 2012
Gap Inc. February 2012 - May 2012
Creative Homes Consulting May 2010 - August 2010
American Home Shield May 2009 - August 2010
Skills
AutoCAD Architecture, Revit, Word Processing, Hand Drafting, Customer Service, Customer Experience, Graphic Design, Illustration, Space planning
Education
Iowa State University of Science and Technology
Bachelor of Fine Arts, Interior Design
Iowa State University 2009 — 2014
Bachelor of Arts (BA), Marketing
Pella Corporation January 2014 - Present
Iowa State University January 2009 - May 2014
Kohler Co. March 2013 - August 2013
Habitat for Humanity International May 2012 - August 2012
Gap Inc. February 2012 - May 2012
Creative Homes Consulting May 2010 - August 2010
American Home Shield May 2009 - August 2010
Skills
AutoCAD Architecture, Revit, Word Processing, Hand Drafting, Customer Service, Customer Experience, Graphic Design, Illustration, Space planning
Education
Iowa State University of Science and Technology
Bachelor of Fine Arts, Interior Design
Iowa State University 2009 — 2014
Bachelor of Arts (BA), Marketing
LaShaundra Taylor LaShaundra Taylor's American Home Shield Experience June 2005 - September 2007
Job Office Manager at UF Strainrite
Industry Paper & Forest Products
Experience
UF Strainrite February 2008 - Present
American Home Shield June 2005 - September 2007
Education
Florida A&M University
UF Strainrite February 2008 - Present
American Home Shield June 2005 - September 2007
Education
Florida A&M University
Yuri Yanishevski, PMP Yuri Yanishevski, PMP's American Home Shield Experience 2000 - 2010
Job Director of Research Informatics at St. Jude Children's Research Hospital
Industry Pharmaceuticals
Experience
St. Jude Children's Research Hospital September 2012 - Present
Accredo - an Express Scripts Company June 2010 - September 2012
ServiceMaster August 2000 - June 2010
American Home Shield 2000 - 2010
St. Jude Children's Research Hospital February 1991 - August 2000
Automation Engineering, Inc November 1991 - February 1992
Skills
ETL, HIPAA, E-commerce, SDLC, Management Consulting, Competitive Analysis, Vendor Management, Data Warehousing, CRM, Large Systems..., Oracle, Project Management, Systems Analysis, Process Improvement, Business Intelligence, Management, Software Development, IT Management, Leadership, Requirements Analysis, Software Project..., Business Analysis, IT Strategy, Data Analysis, Cross-functional Team..., Databases, SOA, Integration, SharePoint, SQL, Agile Project Management, Quality Assurance, Budgets, Program Management, Visio, Business Process..., Agile Methodologies, Business Process, Enterprise Architecture, Software Documentation, Analytics, Enterprise Software, MS Project, Data Modeling, Project Portfolio..., Analysis, Requirements Gathering, Disaster Recovery, Scrum
Education
Kyiv Engineering Technical Institute 1981 — 1987
MS, Automatic Control Systems
St. Jude Children's Research Hospital September 2012 - Present
Accredo - an Express Scripts Company June 2010 - September 2012
ServiceMaster August 2000 - June 2010
American Home Shield 2000 - 2010
St. Jude Children's Research Hospital February 1991 - August 2000
Automation Engineering, Inc November 1991 - February 1992
Skills
ETL, HIPAA, E-commerce, SDLC, Management Consulting, Competitive Analysis, Vendor Management, Data Warehousing, CRM, Large Systems..., Oracle, Project Management, Systems Analysis, Process Improvement, Business Intelligence, Management, Software Development, IT Management, Leadership, Requirements Analysis, Software Project..., Business Analysis, IT Strategy, Data Analysis, Cross-functional Team..., Databases, SOA, Integration, SharePoint, SQL, Agile Project Management, Quality Assurance, Budgets, Program Management, Visio, Business Process..., Agile Methodologies, Business Process, Enterprise Architecture, Software Documentation, Analytics, Enterprise Software, MS Project, Data Modeling, Project Portfolio..., Analysis, Requirements Gathering, Disaster Recovery, Scrum
Education
Kyiv Engineering Technical Institute 1981 — 1987
MS, Automatic Control Systems
Michael Clear Michael Clear's American Home Shield Experience December 2014 - Present
Job Vice President Operations at American Home Shield
Industry Real Estate
Experience
American Home Shield December 2014 - Present
HSA Home Warranty November 1999 - December 2014
Home Security of America, Inc - HSA Home Warranty September 2009 - April 2012
HSA Home Warranty May 2005 - September 2009
CNA Warranty & Home Security of America, Inc November 1999 - May 2005
Cornerstone Protection June 1996 - November 1999
American Modern Insurance Group June 1991 - June 1996
Skills
Real Estate, Risk Management, Sales & Marketing..., Operations Management, IT Strategy, Key Account Management, Business Development, Account Management, Sales, Training, Insurance, Strategic Planning, Marketing, Sales Management, Budgets, Leadership, Banking, CRM, Selling, Project Management, Process Improvement, Coaching, Strategy, Customer Retention, Residential Homes, Executive Management, Start-ups, Team Building, Sales Process, Customer Service, Business Strategy, Sales Operations, Contract Negotiation, Marketing Strategy, Negotiation, New Business Development, Management, Business Planning, Team Leadership
Education
Hope College 1987 — 1991
BS, Business, Economics
American Home Shield December 2014 - Present
HSA Home Warranty November 1999 - December 2014
Home Security of America, Inc - HSA Home Warranty September 2009 - April 2012
HSA Home Warranty May 2005 - September 2009
CNA Warranty & Home Security of America, Inc November 1999 - May 2005
Cornerstone Protection June 1996 - November 1999
American Modern Insurance Group June 1991 - June 1996
Skills
Real Estate, Risk Management, Sales & Marketing..., Operations Management, IT Strategy, Key Account Management, Business Development, Account Management, Sales, Training, Insurance, Strategic Planning, Marketing, Sales Management, Budgets, Leadership, Banking, CRM, Selling, Project Management, Process Improvement, Coaching, Strategy, Customer Retention, Residential Homes, Executive Management, Start-ups, Team Building, Sales Process, Customer Service, Business Strategy, Sales Operations, Contract Negotiation, Marketing Strategy, Negotiation, New Business Development, Management, Business Planning, Team Leadership
Education
Hope College 1987 — 1991
BS, Business, Economics
Shawn O'Neill Shawn O'Neill's American Home Shield Experience November 2005 - May 2013
Job Regional Vice President of Sales at 210 Home Buyers Warranty
Industry Management Consulting
Experience
2-10 Home Buyers Warranty June 2014 - Present
American Home Shield November 2005 - May 2013
Enterprise Rent-A-Car February 1995 - November 2005
Skills
Account Management, Sales Management, Selling, Sales, New Business Development, Sales Operations, Sales Process, Team Building, Salesforce.com, Customer Retention, Cold Calling, Leadership, Strategic Planning, Direct Sales, Contract Negotiation, Marathon, Triathlon, Customer Satisfaction
Education
Eastern Illinois University 1990 — 1994
Bachelor of Science, Management
2-10 Home Buyers Warranty June 2014 - Present
American Home Shield November 2005 - May 2013
Enterprise Rent-A-Car February 1995 - November 2005
Skills
Account Management, Sales Management, Selling, Sales, New Business Development, Sales Operations, Sales Process, Team Building, Salesforce.com, Customer Retention, Cold Calling, Leadership, Strategic Planning, Direct Sales, Contract Negotiation, Marathon, Triathlon, Customer Satisfaction
Education
Eastern Illinois University 1990 — 1994
Bachelor of Science, Management
Sara Whittle Sara Whittle's American Home Shield Experience September 2013 - October 2014
Job Regional Sales Manager Murray Guard
Industry Security and Investigations
Experience
Murray Guard Security March 2015 - Present
American Home Shield September 2013 - October 2014
AT&T Advertising Solutions October 2011 - July 2013
ModSpace September 2010 - October 2011
Ecolab December 2004 - December 2008
Skills
Building Materials, Cold Calling, Key Account Management, Sales Management, Sales Presentations, Account Management, Direct Sales, Sales Operations, New Business Development, B2B, Salesforce.com, Lead Generation, Direct Marketing, Sales Process, Marketing Strategy, Online Advertising, Online Marketing, Advertising, Social Media Marketing, Digital Marketing, Marketing, Competitive Analysis, Marketing Communications, Product Marketing, Selling Skills, CRM, Sales Force Development, Solution Selling, Contract Negotiation, Business Development, Brand Development, Social Networking, Marketing Research, SEM, SEO, Market Planning, Email Marketing, Advertising Sales, Trade Shows, B2B Marketing, Customer Retention, Customer Acquisition, Selling, Mobile Marketing, Strategic Partnerships, Website Development, Integrated Marketing, Direct Mail, Media Planning, PPC
Education
East Tennessee State University 1989 — 1996
Bachelor's degree, Communications, Class of 1996
Murray Guard Security March 2015 - Present
American Home Shield September 2013 - October 2014
AT&T Advertising Solutions October 2011 - July 2013
ModSpace September 2010 - October 2011
Ecolab December 2004 - December 2008
Skills
Building Materials, Cold Calling, Key Account Management, Sales Management, Sales Presentations, Account Management, Direct Sales, Sales Operations, New Business Development, B2B, Salesforce.com, Lead Generation, Direct Marketing, Sales Process, Marketing Strategy, Online Advertising, Online Marketing, Advertising, Social Media Marketing, Digital Marketing, Marketing, Competitive Analysis, Marketing Communications, Product Marketing, Selling Skills, CRM, Sales Force Development, Solution Selling, Contract Negotiation, Business Development, Brand Development, Social Networking, Marketing Research, SEM, SEO, Market Planning, Email Marketing, Advertising Sales, Trade Shows, B2B Marketing, Customer Retention, Customer Acquisition, Selling, Mobile Marketing, Strategic Partnerships, Website Development, Integrated Marketing, Direct Mail, Media Planning, PPC
Education
East Tennessee State University 1989 — 1996
Bachelor's degree, Communications, Class of 1996
Nicholas Wittry Nicholas Wittry's American Home Shield Experience January 2014 - Present
Job
Industry Sports
Experience
American Home Shield January 2014 - Present
Northwestern Mutual April 2013 - December 2013
Fareway Economical Food Stores 2004 - May 2013
Coon Rapids Country Club March 2012 - October 2012
Des Moines Buccaneers September 2010 - May 2011
City of Indianola: Indianola Parks and Recreation January 2010 - May 2010
Skills
Event Planning, Leadership, Teamwork, Facebook, Social Media, Social Media Marketing, Event Management, Social Networking, Press Releases, Marketing, Webmaster Services, Marketing Communications, Customer Service, General Office..., Game Day Operations, Promotions, Advertising, Sales, Management, Time Management, Public Relations
Education
Simpson College 2009 — 2011
Bachelor of Arts (BA), Sports Administration
Des Moines Area Community College 2007 — 2009
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Glidden-Ralston Community School
American Home Shield January 2014 - Present
Northwestern Mutual April 2013 - December 2013
Fareway Economical Food Stores 2004 - May 2013
Coon Rapids Country Club March 2012 - October 2012
Des Moines Buccaneers September 2010 - May 2011
City of Indianola: Indianola Parks and Recreation January 2010 - May 2010
Skills
Event Planning, Leadership, Teamwork, Facebook, Social Media, Social Media Marketing, Event Management, Social Networking, Press Releases, Marketing, Webmaster Services, Marketing Communications, Customer Service, General Office..., Game Day Operations, Promotions, Advertising, Sales, Management, Time Management, Public Relations
Education
Simpson College 2009 — 2011
Bachelor of Arts (BA), Sports Administration
Des Moines Area Community College 2007 — 2009
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Glidden-Ralston Community School
Jenna Salzman-Vecellio Jenna Salzman-Vecellio's American Home Shield Experience July 2013 - April 2015
Job Realtor and District Manager
Industry Real Estate
Experience
D&R Property Mgt & Realty May 2015 - Present
American Home Shield July 2013 - April 2015
Interpreter December 2010 - July 2013
IPG & Associates, Inc (Investmet Property Group) January 2003 - July 2013
Interpreter August 2010 - June 2013
HP REALTY, LLC February 2006 - 2010
Beth Wolff Realtors March 1999 - March 2003
Beverlyhill Town Homes January 1998 - January 2003
M.W. Kellogg October 1994 - November 1999
Kellog Brown and Root January 1994 - January 1999
Skills
Sign Language, Advertising Sales, Business Planning, Business Analysis, Executive Gifts, Ticket Sales, Mental Health Counseling, Real Estate Transactions, Real Estate Negotiation, Real Estate, Contract Negotiation, Workshop Presenter, Developmental..., Childcare, Teaching Skills, Language Teaching, Administration, Typing, Microsoft Office, Meeting Planning, Grants, Home Care, Financial Reporting, Financial Accounting, Executive Reporting, Product Marketing, Online Marketing, Social Networking, Home Staging, Association Management, Health, Mental Health, Nutrition, Life Sciences, Sales Operations, Wine Tasting, Sailing, Client Services, Research, Interpreter, Teaching, Residential Homes, National Association of..., Home Warranties, Home Warranty, Service Contracts, Investment Properties, New Home Sales, Buyers, Sales
Education
DePaul University 1989 — 1991
B.A, Psychology/Human Service Tract
Lake Forest Academy 1983 — 1987
Diploma
D&R Property Mgt & Realty May 2015 - Present
American Home Shield July 2013 - April 2015
Interpreter December 2010 - July 2013
IPG & Associates, Inc (Investmet Property Group) January 2003 - July 2013
Interpreter August 2010 - June 2013
HP REALTY, LLC February 2006 - 2010
Beth Wolff Realtors March 1999 - March 2003
Beverlyhill Town Homes January 1998 - January 2003
M.W. Kellogg October 1994 - November 1999
Kellog Brown and Root January 1994 - January 1999
Skills
Sign Language, Advertising Sales, Business Planning, Business Analysis, Executive Gifts, Ticket Sales, Mental Health Counseling, Real Estate Transactions, Real Estate Negotiation, Real Estate, Contract Negotiation, Workshop Presenter, Developmental..., Childcare, Teaching Skills, Language Teaching, Administration, Typing, Microsoft Office, Meeting Planning, Grants, Home Care, Financial Reporting, Financial Accounting, Executive Reporting, Product Marketing, Online Marketing, Social Networking, Home Staging, Association Management, Health, Mental Health, Nutrition, Life Sciences, Sales Operations, Wine Tasting, Sailing, Client Services, Research, Interpreter, Teaching, Residential Homes, National Association of..., Home Warranties, Home Warranty, Service Contracts, Investment Properties, New Home Sales, Buyers, Sales
Education
DePaul University 1989 — 1991
B.A, Psychology/Human Service Tract
Lake Forest Academy 1983 — 1987
Diploma
John Maciejewski John Maciejewski's American Home Shield Experience 1984 - 1990
Job ACCOUNT MANAGER at TRI VALLEY BEKINS
Industry Transportation/Trucking/Railroad
Experience
TRI VALLEY BEKINS March 1990 - Present
American Home Shield 1984 - 1990
Skills
Freight, Trucking, Transportation, Logistics, Warehousing, 3PL, Air Freight, Account Management, Contract Negotiation, Corporate Relocation, Customer Satisfaction, Customer Service, Dispatching, Export, Freight Forwarding, Logistics Management, LTL, Inventory Management, International Logistics, Import, Management, Move Management, Negotiation, New Business Development, Ocean, Relocation, Pricing, Purchasing, Sales Management, P, Shipping, Transportation..., Team Building, Supply Chain Management, Truckload, Supply Chain, Sales
Education
Las Positas College
TRI VALLEY BEKINS March 1990 - Present
American Home Shield 1984 - 1990
Skills
Freight, Trucking, Transportation, Logistics, Warehousing, 3PL, Air Freight, Account Management, Contract Negotiation, Corporate Relocation, Customer Satisfaction, Customer Service, Dispatching, Export, Freight Forwarding, Logistics Management, LTL, Inventory Management, International Logistics, Import, Management, Move Management, Negotiation, New Business Development, Ocean, Relocation, Pricing, Purchasing, Sales Management, P, Shipping, Transportation..., Team Building, Supply Chain Management, Truckload, Supply Chain, Sales
Education
Las Positas College
Joycelyn Jaggers Joycelyn Jaggers's American Home Shield Experience October 2004 - June 2008
Job Independent Business Owner at Paparazzi Accessories
Industry Consumer Goods
Experience
Paparazzi Accessories May 2015 - Present
Steritech July 2013 - January 2015
Cintas Corporation October 2008 - May 2013
American Home Shield October 2004 - June 2008
Avon February 1998 - May 2004
Wella March 1996 - February 1998
Skills
Sales Management, Direct Sales, Sales, Sales Operations, Cold Calling, New Business Development, Sales Process, Account Management, Team Building, Market Planning, Selling, Sales Presentations, Marketing Strategy, Merchandising, Consumer Products, Marketing, Strategic Planning, Training, Customer Retention, Leadership, Retail, Pricing, Forecasting, Budgets, Team Leadership, Time Management, Lead Generation, Management, Coaching, Negotiation, Trade Shows, Selling Skills, Public Speaking, Customer Satisfaction, Customer Service, B2B, P&L Management, Recruiting, Cross-functional Team..., Strategy, Business Development, Leadership Development, Contract Negotiation, Social Networking, Small Business, CRM, Business Planning, Salesforce.com, Hiring, Employee Training
Education
University of Central Oklahoma 1983 — 1987
Bachelor of Science (BS), Special Education
Douglass
diploma
Georgetown University
Paparazzi Accessories May 2015 - Present
Steritech July 2013 - January 2015
Cintas Corporation October 2008 - May 2013
American Home Shield October 2004 - June 2008
Avon February 1998 - May 2004
Wella March 1996 - February 1998
Skills
Sales Management, Direct Sales, Sales, Sales Operations, Cold Calling, New Business Development, Sales Process, Account Management, Team Building, Market Planning, Selling, Sales Presentations, Marketing Strategy, Merchandising, Consumer Products, Marketing, Strategic Planning, Training, Customer Retention, Leadership, Retail, Pricing, Forecasting, Budgets, Team Leadership, Time Management, Lead Generation, Management, Coaching, Negotiation, Trade Shows, Selling Skills, Public Speaking, Customer Satisfaction, Customer Service, B2B, P&L Management, Recruiting, Cross-functional Team..., Strategy, Business Development, Leadership Development, Contract Negotiation, Social Networking, Small Business, CRM, Business Planning, Salesforce.com, Hiring, Employee Training
Education
University of Central Oklahoma 1983 — 1987
Bachelor of Science (BS), Special Education
Douglass
diploma
Georgetown University
Frances Dean Weller, REALTOR, GRI, CNE Frances Dean Weller, REALTOR, GRI, CNE's American Home Shield Experience 2001 - 2005
Job REALTOR at Keller Williams Realty
Industry Real Estate
Experience
Keller Williams Realty Roun December 2011 - Present
Keller Williams Realty Lake Travis October 2007 - December 2011
Keller Williams Red Stick Plus March 2007 - June 2007
Coldwell Banker Legacy September 2005 - March 2007
American Home Shield 2001 - 2005
CJ Brown REALTORS August 1996 - December 2000
Honeywell/MicroSwitch 1992 - 1996
Total Body Massage Therapy February 1989 - December 1994
Gulf Oil/Chevron September 1975 - March 1989
Skills
ABR, Condos, Real Estate Transactions, New Homes, Investors, Home Staging, Investment Properties, HUD, Vacation Homes, New Home Sales, Listings, Move Up Buyers, Sales, Real Estate, Sellers, Single Family Homes, Buyers, Seniors, Selling, SFR, First Time Home Buyers, REO, Buyer Representation, Waterfront, Relocation, Residential Homes, Short Sales, Negotiation, Training, FHA, Relocation Buyers, Commercial Real Estate, Luxury, Real Property, Time Management, Townhomes, Property, Resellers, Foreclosures, Rentals, Leadership, Referrals, Seller Representation, Listing Homes, 1031 Exchanges, National Association of..., Income Properties, e-PRO, Real Estate License, Council of Residential...
Education
ABOR 2008 — 2012
GRI, CNE, Sales Process, Legal & Regulatory Technology, Professional Standards
Burke Baker School of Real Estate 2007 — 2007
Real Estate
Richland Community College 1995 — 1996
Real Estate
El Centro Community College 1991 — 1992
Computer Programs
Lamar University 1989 — 1990
Psychology
Nederland High School 1967 — 1970
Graduate, General
Keller Williams Realty Roun December 2011 - Present
Keller Williams Realty Lake Travis October 2007 - December 2011
Keller Williams Red Stick Plus March 2007 - June 2007
Coldwell Banker Legacy September 2005 - March 2007
American Home Shield 2001 - 2005
CJ Brown REALTORS August 1996 - December 2000
Honeywell/MicroSwitch 1992 - 1996
Total Body Massage Therapy February 1989 - December 1994
Gulf Oil/Chevron September 1975 - March 1989
Skills
ABR, Condos, Real Estate Transactions, New Homes, Investors, Home Staging, Investment Properties, HUD, Vacation Homes, New Home Sales, Listings, Move Up Buyers, Sales, Real Estate, Sellers, Single Family Homes, Buyers, Seniors, Selling, SFR, First Time Home Buyers, REO, Buyer Representation, Waterfront, Relocation, Residential Homes, Short Sales, Negotiation, Training, FHA, Relocation Buyers, Commercial Real Estate, Luxury, Real Property, Time Management, Townhomes, Property, Resellers, Foreclosures, Rentals, Leadership, Referrals, Seller Representation, Listing Homes, 1031 Exchanges, National Association of..., Income Properties, e-PRO, Real Estate License, Council of Residential...
Education
ABOR 2008 — 2012
GRI, CNE, Sales Process, Legal & Regulatory Technology, Professional Standards
Burke Baker School of Real Estate 2007 — 2007
Real Estate
Richland Community College 1995 — 1996
Real Estate
El Centro Community College 1991 — 1992
Computer Programs
Lamar University 1989 — 1990
Psychology
Nederland High School 1967 — 1970
Graduate, General
Andrea Pavlov Andrea Pavlov's American Home Shield Experience October 2013 - June 2014
Job Real Estate Sales Consultant with the Sinbela Team at Re/Max Preferred
Industry Real Estate
Experience
RE/MAX Preferred October 2014 - Present
American Home Shield October 2013 - June 2014
Fontainebleau Miami Beach 2011 - 2013
Skills
Customer Service, Home Warranty, Marketing, Real Estate, Advertising, Spanish-speaking, Luxury, Sales, Property Management, Buyers, Sellers, Research, English, Writing, Hospitality, Food & Beverage, Gourmet, Cooking, Knife Skills, Catering, Risk Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, New Business Development, Project Management, Sales Management, Strategic Planning, Account Management, Leadership
Education
Florida International University
Bachelor of Arts (B.A.), Psychology
RE/MAX Preferred October 2014 - Present
American Home Shield October 2013 - June 2014
Fontainebleau Miami Beach 2011 - 2013
Skills
Customer Service, Home Warranty, Marketing, Real Estate, Advertising, Spanish-speaking, Luxury, Sales, Property Management, Buyers, Sellers, Research, English, Writing, Hospitality, Food & Beverage, Gourmet, Cooking, Knife Skills, Catering, Risk Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, New Business Development, Project Management, Sales Management, Strategic Planning, Account Management, Leadership
Education
Florida International University
Bachelor of Arts (B.A.), Psychology
Dan Weatherman Dan Weatherman's American Home Shield Experience September 2013 - Present
Job Account Executive at American Home Shield
Industry Health, Wellness and Fitness
Experience
American Home Shield September 2013 - Present
Gold's Gym January 2011 - August 2013
Novartis October 2003 - December 2010
Slocum Adhesives March 2000 - September 2003
Skills
Sales, Team Building, Coaching, Cardiology, Gastroenterology, Internal Medicine, Wellness, Customer Retention
Education
Lenoir-Rhyne College
International Business
American Home Shield September 2013 - Present
Gold's Gym January 2011 - August 2013
Novartis October 2003 - December 2010
Slocum Adhesives March 2000 - September 2003
Skills
Sales, Team Building, Coaching, Cardiology, Gastroenterology, Internal Medicine, Wellness, Customer Retention
Education
Lenoir-Rhyne College
International Business
Erika Sasser Erika Sasser's American Home Shield Experience April 2006 - October 2008
Job personal care aide at Addus HealthCare, Inc.
Industry Hospital & Health Care
Experience
Addus HealthCare, Inc. April 2012 - Present
American Home Shield April 2006 - October 2008
Russell Petroleum May 2005 - December 2005
Skills
Data Entry, HIPAA, Customer Service, Home Care, Telephone Skills, Medical Terminology, Outlook, Office Management, Healthcare, Administrative..., Microsoft Word, Microsoft Office, Elder Care, PowerPoint, Microsoft Excel
Education
Galveston College 1993 — 1994
Business Administration and Management, General
Addus HealthCare, Inc. April 2012 - Present
American Home Shield April 2006 - October 2008
Russell Petroleum May 2005 - December 2005
Skills
Data Entry, HIPAA, Customer Service, Home Care, Telephone Skills, Medical Terminology, Outlook, Office Management, Healthcare, Administrative..., Microsoft Word, Microsoft Office, Elder Care, PowerPoint, Microsoft Excel
Education
Galveston College 1993 — 1994
Business Administration and Management, General
Michael Tedescucci Michael Tedescucci's American Home Shield Experience May 2013 - Present
Job Customer Service Supervisor at American Home Shield
Industry Telecommunications
Experience
American Home Shield May 2013 - Present
InterCall October 2006 - December 2012
RadioShack March 1995 - July 2006
Skills
Telecommunications, VoIP, Call Centers, Managed Services, Unified Communications, Operations Management, Process Improvement, Video Conferencing, Account Management, Team Leadership, Wireless, Vendor Management, Customer Satisfaction, Sales, Recruiting, Training
Education
Jefferson Community College 1998 — 2000
Associate's degree, Industrial Electronics Technology/Technician
Shelby County High School 1981 — 1984
High School Diploma
American Home Shield May 2013 - Present
InterCall October 2006 - December 2012
RadioShack March 1995 - July 2006
Skills
Telecommunications, VoIP, Call Centers, Managed Services, Unified Communications, Operations Management, Process Improvement, Video Conferencing, Account Management, Team Leadership, Wireless, Vendor Management, Customer Satisfaction, Sales, Recruiting, Training
Education
Jefferson Community College 1998 — 2000
Associate's degree, Industrial Electronics Technology/Technician
Shelby County High School 1981 — 1984
High School Diploma
Brian Spurlin's American Home Shield Experience June 2013 - Present
Job IT Operations Analyst II at American Home Shield
Industry Consumer Services
Experience
American Home Shield June 2013 - Present
Cornhole 4 the Cure July 2010 - Present
American Home Shield August 2012 - June 2013
American Home Shield July 2011 - August 2012
American Home Shield July 2010 - July 2011
American Home Shield May 2007 - July 2010
American Home Shield 2005 - May 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Business Analysis, Outlook, Computer Hardware, Operations Management, Logistics, Process Improvement, Quality Assurance, Analysis, Team Building, Contract Negotiation, Sales, Training, Coaching, Leadership, Customer Satisfaction, Account Management, Customer Retention, Vendor Management, Management, Team Leadership, Strategic Planning, Call Centers, Performance Management, Employee Relations, Customer Experience, Recruiting, CRM, Sales Management
Education
ITT Technical Institute 2007 — 2010
Information Systems
East Mississippi Community College
Business
American Home Shield June 2013 - Present
Cornhole 4 the Cure July 2010 - Present
American Home Shield August 2012 - June 2013
American Home Shield July 2011 - August 2012
American Home Shield July 2010 - July 2011
American Home Shield May 2007 - July 2010
American Home Shield 2005 - May 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Business Analysis, Outlook, Computer Hardware, Operations Management, Logistics, Process Improvement, Quality Assurance, Analysis, Team Building, Contract Negotiation, Sales, Training, Coaching, Leadership, Customer Satisfaction, Account Management, Customer Retention, Vendor Management, Management, Team Leadership, Strategic Planning, Call Centers, Performance Management, Employee Relations, Customer Experience, Recruiting, CRM, Sales Management
Education
ITT Technical Institute 2007 — 2010
Information Systems
East Mississippi Community College
Business
Denny Rutten Denny Rutten's American Home Shield Experience 1988 - 1995
Job Owner, Rutten's Vacuum Center
Industry Retail
Experience
Rutten's Vacuum Center October 1995 - Present
American Home Shield 1988 - 1995
Skills
Marketing, Marketing Strategy, Procurement, Management, Sales, Strategic Planning, Team Building, Sales Management, New Business Development, Product Development, Account Management, Negotiation, Entrepreneurship, Leadership, Business Development
Education
Iowa State University 1977 — 1981
Bachelors, Marketing
Rutten's Vacuum Center October 1995 - Present
American Home Shield 1988 - 1995
Skills
Marketing, Marketing Strategy, Procurement, Management, Sales, Strategic Planning, Team Building, Sales Management, New Business Development, Product Development, Account Management, Negotiation, Entrepreneurship, Leadership, Business Development
Education
Iowa State University 1977 — 1981
Bachelors, Marketing
Melissa Rainey Melissa Rainey's American Home Shield Experience 2002 - 2004
Job Business Office Support, Bevill Vineyard Management
Industry Farming
Experience
Safari Books Online May 2012 - April 2013
Agilent Technologies via Volt Workforce Solutions October 2010 - January 2012
Microflex April 2006 - June 2008
Microflex September 2005 - April 2006
West Cost Contractors January 2005 - August 2005
american home shield 2002 - 2004
porex bio products 2000 - 2001
Skills
Social Media Marketing, Salesforce.com, Product Marketing, Account Management, Email Marketing, Marketing Strategy, Marketing, Content Management, Event Management, Marketing Communications, SEO
Education
Heald College 1998 — 2000
AAS, Computer Business Administration
Safari Books Online May 2012 - April 2013
Agilent Technologies via Volt Workforce Solutions October 2010 - January 2012
Microflex April 2006 - June 2008
Microflex September 2005 - April 2006
West Cost Contractors January 2005 - August 2005
american home shield 2002 - 2004
porex bio products 2000 - 2001
Skills
Social Media Marketing, Salesforce.com, Product Marketing, Account Management, Email Marketing, Marketing Strategy, Marketing, Content Management, Event Management, Marketing Communications, SEO
Education
Heald College 1998 — 2000
AAS, Computer Business Administration
Michael Sencenbaugh Michael Sencenbaugh's American Home Shield Experience Endurance CoachingPrivateJanuary 2012 - Present
Job Authorizer at American Home Shield
Industry Consumer Services
Experience
American Home Shield Endurance CoachingPrivateJanuary 2012 - Present
American Home Shield December 2011 - Present
Skills
Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Coaching, Training, Healthcare, Call Centers, Negotiation, Analysis, Research, thinking outside the box, Critical Thinking, Professional Services, Social Media, Social Networking, Sales, Marketing, Event Planning, Public Speaking
Education
University of Arizona 2009 — 2010
Master of Education (MEd), Education
Western Washington University 2005 — 2008
B.S., Exercise Physiology
Grays Harbor College 2002 — 2005
AA/AS, General/Science
American Home Shield Endurance CoachingPrivateJanuary 2012 - Present
American Home Shield December 2011 - Present
Skills
Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Coaching, Training, Healthcare, Call Centers, Negotiation, Analysis, Research, thinking outside the box, Critical Thinking, Professional Services, Social Media, Social Networking, Sales, Marketing, Event Planning, Public Speaking
Education
University of Arizona 2009 — 2010
Master of Education (MEd), Education
Western Washington University 2005 — 2008
B.S., Exercise Physiology
Grays Harbor College 2002 — 2005
AA/AS, General/Science
Nakia Hazzard Nakia Hazzard's American Home Shield Experience February 2014 - October 2014
Job Real Estate Professional
Industry Real Estate
Experience
BH Management Services, LLC October 2014 - Present
American Home Shield February 2014 - October 2014
Ambling Management Company July 2011 - January 2014
Education
Walden University 2015 — 2018
Network Sysyem Administrator, Network and System Administration/Administrator, A
ITT Technical Institute-Indianapolis 2013 — 2014
Bachelor's degree, Network and System Administration/Administrator, A
BH Management Services, LLC October 2014 - Present
American Home Shield February 2014 - October 2014
Ambling Management Company July 2011 - January 2014
Education
Walden University 2015 — 2018
Network Sysyem Administrator, Network and System Administration/Administrator, A
ITT Technical Institute-Indianapolis 2013 — 2014
Bachelor's degree, Network and System Administration/Administrator, A
Sheri Howard Sheri Howard's American Home Shield Experience February 2006 - August 2015
Job Business and Marketing Consultant
Industry Marketing and Advertising
Experience
Self employed September 2015 - Present
American Home Shield February 2006 - August 2015
American Home Shield May 2002 - February 2006
American Home Shield January 2002 - May 2002
Omaha Steaks October 1998 - August 2001
Kimball International November 1992 - March 1996
Norwest Financial (Wells Fargo) 1990 - August 1992
Hoffmann, Udelhofen & Linquist Law Firm May 1990 - May 1992
Younkers 1989 - 1992
Kmart Corporation 1987 - 1989
Skills
Customer Service, Large Budget Management, Negotiation, Legal Compliance, Data Analysis, Strategic Planning, Employee Training, Collections, Contractor Management, Contractor Selection, Recruiting, Financial Analysis, Customer Satisfaction, Customer Oriented, Legal Writing, Legal Issues, Sales, Presentations, Written & Oral..., Oral & Written..., Leadership, Business Networking, Small Business..., Account Management, Contract Negotiation, Management, Microsoft Office, Team Building
Education
Des Moines Area Community College 2014 — 2016
Associate's Degree, Pre-Law Studies
Self employed September 2015 - Present
American Home Shield February 2006 - August 2015
American Home Shield May 2002 - February 2006
American Home Shield January 2002 - May 2002
Omaha Steaks October 1998 - August 2001
Kimball International November 1992 - March 1996
Norwest Financial (Wells Fargo) 1990 - August 1992
Hoffmann, Udelhofen & Linquist Law Firm May 1990 - May 1992
Younkers 1989 - 1992
Kmart Corporation 1987 - 1989
Skills
Customer Service, Large Budget Management, Negotiation, Legal Compliance, Data Analysis, Strategic Planning, Employee Training, Collections, Contractor Management, Contractor Selection, Recruiting, Financial Analysis, Customer Satisfaction, Customer Oriented, Legal Writing, Legal Issues, Sales, Presentations, Written & Oral..., Oral & Written..., Leadership, Business Networking, Small Business..., Account Management, Contract Negotiation, Management, Microsoft Office, Team Building
Education
Des Moines Area Community College 2014 — 2016
Associate's Degree, Pre-Law Studies
Subbert Jami's American Home Shield Experience March 2015 - Present
Job Accounting and Collections Manager at American Home Shield
Industry Consumer Services
Experience
American Home Shield March 2015 - Present
American Home Shield July 2013 - Present
Subbert Construction March 2008 - Present
Thirty-One Gifts January 2013 - Present
ServiceMaster March 2008 - July 2013
Skills
Accounting, Financial Reporting, Payroll
Education
Des Moines Area Community College 2000 — 2001
University of Northern Iowa 1999 — 2000
American Home Shield March 2015 - Present
American Home Shield July 2013 - Present
Subbert Construction March 2008 - Present
Thirty-One Gifts January 2013 - Present
ServiceMaster March 2008 - July 2013
Skills
Accounting, Financial Reporting, Payroll
Education
Des Moines Area Community College 2000 — 2001
University of Northern Iowa 1999 — 2000
Johnny Goolsby Johnny Goolsby's American Home Shield Experience May 2015 - Present
Job
Industry Consumer Services
Experience
American Home Shield May 2015 - Present
Boy Scouts of America July 2007 - Present
New Life Holiness Church January 2001 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Management, Research, Windows, Outlook, Customer Service, Strategic Planning, Public Speaking, Event Planning
Education
ITT Technical Institute-Nashville 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Home Shield May 2015 - Present
Boy Scouts of America July 2007 - Present
New Life Holiness Church January 2001 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Management, Research, Windows, Outlook, Customer Service, Strategic Planning, Public Speaking, Event Planning
Education
ITT Technical Institute-Nashville 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sandy (Brickley) Adams's American Home Shield Experience May 2013 - Present
Job Process Improvement Manager at American Home Shield
Industry Financial Services
Experience
American Home Shield May 2013 - Present
MassMutual Financial Group February 2012 - May 2013
First Mercantile November 2005 - February 2012
Performance Partnering, LLC 2003 - 2005
DeWolff Boberg and Associates 1997 - 2001
Skills
Business Process..., Performance Improvement, Six Sigma, Process Improvement, Risk Management, Business Process Mapping, Strategic Planning, Change Management, Team Building, Business Transformation, Management Consulting, Lean Manufacturing, Project Management, Training Delivery, Business Readiness, SDLC, Continuous Improvement, MS Project, Root Cause Analysis, Microsoft Excel, Procedure Creation, Training Management, LSS, Value Stream Mapping, SharePoint, Program Management, Leadership, Operations Management, Analysis, Business Analysis, Cross-functional Team..., Training, Strategy
Education
Indiana University Bloomington 1990 — 1994
BA, Germanic Studies
American Home Shield May 2013 - Present
MassMutual Financial Group February 2012 - May 2013
First Mercantile November 2005 - February 2012
Performance Partnering, LLC 2003 - 2005
DeWolff Boberg and Associates 1997 - 2001
Skills
Business Process..., Performance Improvement, Six Sigma, Process Improvement, Risk Management, Business Process Mapping, Strategic Planning, Change Management, Team Building, Business Transformation, Management Consulting, Lean Manufacturing, Project Management, Training Delivery, Business Readiness, SDLC, Continuous Improvement, MS Project, Root Cause Analysis, Microsoft Excel, Procedure Creation, Training Management, LSS, Value Stream Mapping, SharePoint, Program Management, Leadership, Operations Management, Analysis, Business Analysis, Cross-functional Team..., Training, Strategy
Education
Indiana University Bloomington 1990 — 1994
BA, Germanic Studies
Nora A. McKenzie's American Home Shield Experience June 2012 - August 2012
Job Student Body President of Cornell College Student Senate
Industry Political Organization
Experience
Envision Experience June 2015 - Present
Kappa Theta Sisterhoood January 2015 - Present
Cornell College Student Senate January 2015 - Present
Cornell College Mock Trial October 2014 - March 2015
Kmart Corporation June 2013 - February 2014
American Home Shield June 2012 - August 2012
Iowa House of Representatives January 2012 - May 2012
Skills
Public Speaking, Social Media, Microsoft Office, Community Outreach, Microsoft Word, Microsoft Powerpoint, Politics, Political Science, PowerPoint, Spanish, Fundraising, Editing, Event Planning, Leadership, Nonprofits, Press Releases, SPSS, Volunteer Management, Microsoft Excel
Education
Cornell College 2012 — 2016
Bachelor of Arts (B.A.), Political Science
Carroll High School 2008 — 2012
High School Diploma
Envision Experience June 2015 - Present
Kappa Theta Sisterhoood January 2015 - Present
Cornell College Student Senate January 2015 - Present
Cornell College Mock Trial October 2014 - March 2015
Kmart Corporation June 2013 - February 2014
American Home Shield June 2012 - August 2012
Iowa House of Representatives January 2012 - May 2012
Skills
Public Speaking, Social Media, Microsoft Office, Community Outreach, Microsoft Word, Microsoft Powerpoint, Politics, Political Science, PowerPoint, Spanish, Fundraising, Editing, Event Planning, Leadership, Nonprofits, Press Releases, SPSS, Volunteer Management, Microsoft Excel
Education
Cornell College 2012 — 2016
Bachelor of Arts (B.A.), Political Science
Carroll High School 2008 — 2012
High School Diploma
Debra Valentine-Gray Debra Valentine-Gray's American Home Shield Experience April 1985 - February 1990
Job Director Regional Advancement at IUP
Industry Higher Education
Experience
IUP July 2008 - Present
CASE District II Board member July 2014 - Present
CASE 2012 - 2015
Junior Achievement of Southern California August 2006 - July 2008
United Way of Greater Los Angeles September 2001 - June 2003
United Airlines February 1990 - September 2001
American Home Shield April 1985 - February 1990
Westinghouse Electric Company 1977 - 1981
Skills
Non-profits, Fundraising, Grant Writing, Public Speaking, Volunteer Management, Strategic Planning, Event Planning, Event Management, Public Relations, Customer Relations, Budgeting, Customer Service, Team Building, Leadership Development, Community Relations, Special Events, Community Outreach, Coaching, Higher Education, Proposal Writing, Social Media, Annual Giving, Grants, Nonprofits, Alumni Relations, Philanthropy, Stewardship, Community Development, Budgets
Education
Point Park University 1974 — 1977
BA, Journalism and Communications
Fisk University 1973 — 1974
IUP July 2008 - Present
CASE District II Board member July 2014 - Present
CASE 2012 - 2015
Junior Achievement of Southern California August 2006 - July 2008
United Way of Greater Los Angeles September 2001 - June 2003
United Airlines February 1990 - September 2001
American Home Shield April 1985 - February 1990
Westinghouse Electric Company 1977 - 1981
Skills
Non-profits, Fundraising, Grant Writing, Public Speaking, Volunteer Management, Strategic Planning, Event Planning, Event Management, Public Relations, Customer Relations, Budgeting, Customer Service, Team Building, Leadership Development, Community Relations, Special Events, Community Outreach, Coaching, Higher Education, Proposal Writing, Social Media, Annual Giving, Grants, Nonprofits, Alumni Relations, Philanthropy, Stewardship, Community Development, Budgets
Education
Point Park University 1974 — 1977
BA, Journalism and Communications
Fisk University 1973 — 1974
Mollie Potts's American Home Shield Experience March 2004 - December 2005
Job Pacific South CSP
Industry Textiles
Experience
Interface July 2014 - Present
InterCall March 2007 - July 2014
American Home Shield March 2004 - December 2005
Skills
Audio Conferencing, Direct Sales, Telecommunications, Call Centers, Selling
Education
Faulkner University 2008 — 2009
Bachlor of Business Administration, Business Administration and Management, General
Southern Union State Community College 1997 — 2003
Associate in Science, Associate in Science
Interface July 2014 - Present
InterCall March 2007 - July 2014
American Home Shield March 2004 - December 2005
Skills
Audio Conferencing, Direct Sales, Telecommunications, Call Centers, Selling
Education
Faulkner University 2008 — 2009
Bachlor of Business Administration, Business Administration and Management, General
Southern Union State Community College 1997 — 2003
Associate in Science, Associate in Science
LaMarr Allen's American Home Shield Experience February 2015 - Present
Job Service Dispatcher at American Home Shield
Industry Consumer Services
Experience
American Home Shield February 2015 - Present
Fogelman College of Business, University of Memphis January 2013 - Present
American Home Shield May 2014 - February 2015
Cheddar's Casual Cafe July 2011 - April 2014
Steak n Shake June 2010 - July 2011
Skills
Singing, Customer Service, Food, Food Service, Facebook, Event Planning, Teamwork, PowerPoint, Social Networking, Inventory Management
Education
The University of Memphis 2013 — 2015
Bachelor's degree, Business/Managerial Economics
Jackson State Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
American Home Shield February 2015 - Present
Fogelman College of Business, University of Memphis January 2013 - Present
American Home Shield May 2014 - February 2015
Cheddar's Casual Cafe July 2011 - April 2014
Steak n Shake June 2010 - July 2011
Skills
Singing, Customer Service, Food, Food Service, Facebook, Event Planning, Teamwork, PowerPoint, Social Networking, Inventory Management
Education
The University of Memphis 2013 — 2015
Bachelor's degree, Business/Managerial Economics
Jackson State Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Tonia (Walk) Howell's American Home Shield Experience July 2005 - May 2006
Job Instructional Designer at Cornerstone Systems
Industry E-Learning
Experience
Cornerstone Systems July 2015 - Present
Nike August 2014 - April 2015
First Data Corporation July 2009 - July 2014
Fred's Inc. February 2008 - August 2008
Catherines Stores Corporation February 2007 - February 2008
Catherines May 2006 - February 2007
American Home Shield July 2005 - May 2006
TruGreen LandCare 2000 - 2003
Skills
Coaching, Consulting, Training, Project Management, Management, Staff Development, Program Management, Change Management, Employee Relations, Performance Management, Strategic Planning, Leadership Development, Cross-functional Team..., Team Building, Process Improvement, Payroll, Leadership, Vendor Management, Sales Management, Retail, PowerPoint, Marketing, Talent Management, Public Speaking, Workforce Planning, New Hire Orientations, Employee Training, Employee Benefits, Career Development, Human Resources, Account Management, Succession Planning, Budgets, Onboarding, Organizational..., Event Planning, Call Center, Microsoft Excel, HRIS, Talent Acquisition, Project Planning, Microsoft Office, Needs Analysis, Non-profits, Recruiting, Customer Service, Customer Satisfaction, Business Analysis, Learning Management..., Analysis
Education
Rhodes College 1993 — 1994
Certification, Teacher Program
LeMoyne-Owen College 1985 — 1989
BA, English Literature
The University of Memphis
Master Organizational Development
Cornerstone Systems July 2015 - Present
Nike August 2014 - April 2015
First Data Corporation July 2009 - July 2014
Fred's Inc. February 2008 - August 2008
Catherines Stores Corporation February 2007 - February 2008
Catherines May 2006 - February 2007
American Home Shield July 2005 - May 2006
TruGreen LandCare 2000 - 2003
Skills
Coaching, Consulting, Training, Project Management, Management, Staff Development, Program Management, Change Management, Employee Relations, Performance Management, Strategic Planning, Leadership Development, Cross-functional Team..., Team Building, Process Improvement, Payroll, Leadership, Vendor Management, Sales Management, Retail, PowerPoint, Marketing, Talent Management, Public Speaking, Workforce Planning, New Hire Orientations, Employee Training, Employee Benefits, Career Development, Human Resources, Account Management, Succession Planning, Budgets, Onboarding, Organizational..., Event Planning, Call Center, Microsoft Excel, HRIS, Talent Acquisition, Project Planning, Microsoft Office, Needs Analysis, Non-profits, Recruiting, Customer Service, Customer Satisfaction, Business Analysis, Learning Management..., Analysis
Education
Rhodes College 1993 — 1994
Certification, Teacher Program
LeMoyne-Owen College 1985 — 1989
BA, English Literature
The University of Memphis
Master Organizational Development
Cynthia Combs Cynthia Combs's American Home Shield Experience July 2013 - February 2014
Job Story Branding / Creative Development
Industry Program Development
Experience
American Heart Association American Stroke Association September 2014 - March 2015
American Home Shield July 2013 - February 2014
LaPorte & Associates October 2012 - July 2013
American Home Shield Corporation May 2000 - July 2012
CONNECTICUT SURETY CORPORATION October 1999 - May 2000
JBL&K Risk Services February 1999 - October 1999
AON RISK SERVICES, INC. OF OREGON May 1996 - February 1999
WILLIS CORROON CORPORATION OF PORTLAND April 1994 - October 1995
SEDGWICK JAMES OF OREGON, INC September 1991 - April 1994
Skills
Training Skills, Risk Management, Technical Communication, Insurance, Sales Presentations, Real Estate, New Business Development, Financial Services, Product Marketing, Account Management, Salesforce.com, Siebel, Cloud Computing, Construction, Training, Cyber, Professional Liability, Office 365, Marketing, Sellers, Business Development, Contract Negotiation, Sales Management, Team Building, Selling, Small Business, Strategic Planning, Investment Properties, Negotiation, Direct Sales, Cold Calling, Sales, Marketing Strategy, Entrepreneurship, Networking, Leadership, Management, Customer Service, Time Management, Customer Retention, Business Planning
Education
Cuyamaca College 1989 — 1991
Finance
NASBP Surety School
Certification
American Business College
Airline/Travel
American Heart Association American Stroke Association September 2014 - March 2015
American Home Shield July 2013 - February 2014
LaPorte & Associates October 2012 - July 2013
American Home Shield Corporation May 2000 - July 2012
CONNECTICUT SURETY CORPORATION October 1999 - May 2000
JBL&K Risk Services February 1999 - October 1999
AON RISK SERVICES, INC. OF OREGON May 1996 - February 1999
WILLIS CORROON CORPORATION OF PORTLAND April 1994 - October 1995
SEDGWICK JAMES OF OREGON, INC September 1991 - April 1994
Skills
Training Skills, Risk Management, Technical Communication, Insurance, Sales Presentations, Real Estate, New Business Development, Financial Services, Product Marketing, Account Management, Salesforce.com, Siebel, Cloud Computing, Construction, Training, Cyber, Professional Liability, Office 365, Marketing, Sellers, Business Development, Contract Negotiation, Sales Management, Team Building, Selling, Small Business, Strategic Planning, Investment Properties, Negotiation, Direct Sales, Cold Calling, Sales, Marketing Strategy, Entrepreneurship, Networking, Leadership, Management, Customer Service, Time Management, Customer Retention, Business Planning
Education
Cuyamaca College 1989 — 1991
Finance
NASBP Surety School
Certification
American Business College
Airline/Travel
Jonah Brodersen Jonah Brodersen's American Home Shield Experience February 2002 - December 2004
Job Sales Support Specialist II at Ameritas
Industry Financial Services
Experience
Ameritas December 2013 - Present
Ameritas February 2011 - December 2013
American Home Shield February 2002 - December 2004
Iowa State University Agronomy Lab 2001 - 2001
Skills
Analytics, Compliance, Employee Benefits, HIPAA, Internal Communications, Negotiation, Networking, Organization, Strategic Planning, Quality Assurance, Quantitative Research, Research, Risk Assessment, Strategic Partnerships, Technical Writing, Underwriting, Lotus Notes, Business Development, Account Management, Dental Insurance, Vision Insurance, Insurance, Home Warranty
Education
Des Moines Area Community College
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Iowa State University
Biology, General
Ameritas December 2013 - Present
Ameritas February 2011 - December 2013
American Home Shield February 2002 - December 2004
Iowa State University Agronomy Lab 2001 - 2001
Skills
Analytics, Compliance, Employee Benefits, HIPAA, Internal Communications, Negotiation, Networking, Organization, Strategic Planning, Quality Assurance, Quantitative Research, Research, Risk Assessment, Strategic Partnerships, Technical Writing, Underwriting, Lotus Notes, Business Development, Account Management, Dental Insurance, Vision Insurance, Insurance, Home Warranty
Education
Des Moines Area Community College
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Iowa State University
Biology, General
Steve Light's American Home Shield Experience September 1994 - Present
Job Senior Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield September 1994 - Present
Skills
Home Warranty, Selling
Education
Ferris State University 1983 — 1986
Bachelors of Science, Management
American Home Shield September 1994 - Present
Skills
Home Warranty, Selling
Education
Ferris State University 1983 — 1986
Bachelors of Science, Management
Stacy Morgan Stacy Morgan's American Home Shield Experience October 2004 - July 2007
Job HR/Training Specialist
Industry Automotive
Experience
Nemak USA, Inc May 2010 - May 2014
Nemak September 2007 - October 2008
American Home Shield October 2004 - July 2007
Community Bank & Trust-Troup October 1999 - September 2004
Skills
Administration, Outlook, SAP, Excel, Word, PowerPoint, Contract Negotiation, Organizational..., Event Management, Attention To Detail, Customer Service, Microsoft Office, Team Building, Contract Negotiations, Documentation, Hiring, Purchasing, Problem Solving, Testing, Vendor Management, Recruiting, HR Policies, System Administration, Performance Management, Microsoft Excel, Deferred Compensation, Process Improvement, Interviews, Human Resources, Software Documentation, Microsoft Word, Management, Employee Relations, Automotive, Lean Manufacturing, 5S, Continuous Improvement, Manufacturing
Education
University of Phoenix 2010 — 2011
Masters, Business Administration
Faulkner University 2009 — 2010
Bachelor, Business Administration
Nemak USA, Inc May 2010 - May 2014
Nemak September 2007 - October 2008
American Home Shield October 2004 - July 2007
Community Bank & Trust-Troup October 1999 - September 2004
Skills
Administration, Outlook, SAP, Excel, Word, PowerPoint, Contract Negotiation, Organizational..., Event Management, Attention To Detail, Customer Service, Microsoft Office, Team Building, Contract Negotiations, Documentation, Hiring, Purchasing, Problem Solving, Testing, Vendor Management, Recruiting, HR Policies, System Administration, Performance Management, Microsoft Excel, Deferred Compensation, Process Improvement, Interviews, Human Resources, Software Documentation, Microsoft Word, Management, Employee Relations, Automotive, Lean Manufacturing, 5S, Continuous Improvement, Manufacturing
Education
University of Phoenix 2010 — 2011
Masters, Business Administration
Faulkner University 2009 — 2010
Bachelor, Business Administration
Shawan Allen Shawan Allen's American Home Shield Experience March 2009 - August 2010
Job Director of Volunteer Services at Open Hand Atlanta
Industry Nonprofit Organization Management
Experience
Open Hand Atlanta September 2012 - Present
Open Hand Atlanta July 2012 - September 2012
Open Hand Atlanta January 2012 - July 2012
Atlanta Housing Association of Neighborhood-Based Developers September 2011 - February 2012
Open Hand Atlanta August 2010 - September 2011
Community Action For Improvement January 2010 - August 2010
American Home Shield March 2009 - August 2010
The Walt Disney Company July 2008 - January 2009
The Walt Disney Company January 2008 - July 2008
Disney Institute August 2007 - January 2008
Skills
Customer Service, Volunteer Management, Research, Service Recovery, Non-profits, Community Outreach, Event Management, Program Development, Event Planning, Non-profit..., Coaching, Nonprofits, Management, Philanthropy, Community Development, Public Relations, Leadership Development, Program Evaluation, Public Speaking, Volunteer Recruiting
Education
Georgia State University 2010 — 2011
Master, Public Administration
The University of Georgia 2004 — 2007
B.S., Psychology
LaGrange College 2002 — 2004
WGCA
Open Hand Atlanta September 2012 - Present
Open Hand Atlanta July 2012 - September 2012
Open Hand Atlanta January 2012 - July 2012
Atlanta Housing Association of Neighborhood-Based Developers September 2011 - February 2012
Open Hand Atlanta August 2010 - September 2011
Community Action For Improvement January 2010 - August 2010
American Home Shield March 2009 - August 2010
The Walt Disney Company July 2008 - January 2009
The Walt Disney Company January 2008 - July 2008
Disney Institute August 2007 - January 2008
Skills
Customer Service, Volunteer Management, Research, Service Recovery, Non-profits, Community Outreach, Event Management, Program Development, Event Planning, Non-profit..., Coaching, Nonprofits, Management, Philanthropy, Community Development, Public Relations, Leadership Development, Program Evaluation, Public Speaking, Volunteer Recruiting
Education
Georgia State University 2010 — 2011
Master, Public Administration
The University of Georgia 2004 — 2007
B.S., Psychology
LaGrange College 2002 — 2004
WGCA
Jonathan Leffingwell's American Home Shield Experience November 1999 - April 2001
Job Sr. Software Developer at Array Information Technology, Inc
Industry Information Technology and Services
Experience
Array Information Technology, Inc September 2013 - Present
Baywood Technologies February 2002 - September 2013
Technisource April 2001 - February 2002
American Home Shield November 1999 - April 2001
Baywood Technologies August 1998 - October 1999
DMR Consulting Group November 1997 - August 1998
Decision Consultants, Inc. April 1997 - October 1997
Infinity Software Development October 1996 - April 1997
Florida Department of Environmental Protection September 1994 - October 1996
Concord Communications 1992 - 1994
Skills
XML, Java, Tomcat, Eclipse, Software Development, SDLC, Windows, PL/SQL, SQL, Programming, Web Applications, Microsoft SQL Server, Core Java, Enterprise Architecture, MySQL, Web Development, Databases, Business Analysis, Requirements Analysis, Spring, Systems Analysis, CSS, Oracle, SharePoint, Business Intelligence, ASP.NET, SOA, Visio, Web Services, Unix, Enterprise Software, Agile Methodologies, Integration, Database Design, JSP, JavaScript, Struts
Education
American Sentinel University 1999 — 2007
Bachelor of Science, Information Systems
Florida State University 1992 — 1996
Tallahassee Community College 1995 — 1995
Associate in Arts
Munford High School 1986 — 1993
West Hardeeville High School 1984 — 1985
Array Information Technology, Inc September 2013 - Present
Baywood Technologies February 2002 - September 2013
Technisource April 2001 - February 2002
American Home Shield November 1999 - April 2001
Baywood Technologies August 1998 - October 1999
DMR Consulting Group November 1997 - August 1998
Decision Consultants, Inc. April 1997 - October 1997
Infinity Software Development October 1996 - April 1997
Florida Department of Environmental Protection September 1994 - October 1996
Concord Communications 1992 - 1994
Skills
XML, Java, Tomcat, Eclipse, Software Development, SDLC, Windows, PL/SQL, SQL, Programming, Web Applications, Microsoft SQL Server, Core Java, Enterprise Architecture, MySQL, Web Development, Databases, Business Analysis, Requirements Analysis, Spring, Systems Analysis, CSS, Oracle, SharePoint, Business Intelligence, ASP.NET, SOA, Visio, Web Services, Unix, Enterprise Software, Agile Methodologies, Integration, Database Design, JSP, JavaScript, Struts
Education
American Sentinel University 1999 — 2007
Bachelor of Science, Information Systems
Florida State University 1992 — 1996
Tallahassee Community College 1995 — 1995
Associate in Arts
Munford High School 1986 — 1993
West Hardeeville High School 1984 — 1985
Sreeman Kancherla Sreeman Kancherla's American Home Shield Experience 2011 - 2012
Job I/T Architect
Industry Information Technology and Services
Experience
IBM Global Business Services August 2003 - Present
American Home Shield 2011 - 2012
Southwest Airlines February 2008 - March 2011
IBM 1993 - February 2008
Education
Jawaharlal Nehru Technological University 1985 — 1989
IBM Global Business Services August 2003 - Present
American Home Shield 2011 - 2012
Southwest Airlines February 2008 - March 2011
IBM 1993 - February 2008
Education
Jawaharlal Nehru Technological University 1985 — 1989
Linda Dahlman Linda Dahlman's American Home Shield Experience February 2004 - Present
Job Supervisor at American Home Shield
Industry Consumer Services
Experience
American Home Shield February 2004 - Present
Lindas Country Kitchen January 2001 - October 2003
Arby's Restaurant Group, Inc. August 1999 - January 2001
Skills
Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Team Building, Sales, Inventory Management, Customer Experience, Account Management, Coaching, Sales Management, Data Entry, Training, Leadership, Microsoft Office, Strategic Planning, Team Leadership, Time Management, Negotiation, Operations Management, Process Improvement, New Business Development, Marketing
Education
Columbus State University 2012 — 2018
Master of Business Administration (M.B.A.), Business Administration and Management, General
LaGrange College 2012 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Darton College 1984 — 1988
Associate of Science (A.S.), Business information technology
American Home Shield February 2004 - Present
Lindas Country Kitchen January 2001 - October 2003
Arby's Restaurant Group, Inc. August 1999 - January 2001
Skills
Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Team Building, Sales, Inventory Management, Customer Experience, Account Management, Coaching, Sales Management, Data Entry, Training, Leadership, Microsoft Office, Strategic Planning, Team Leadership, Time Management, Negotiation, Operations Management, Process Improvement, New Business Development, Marketing
Education
Columbus State University 2012 — 2018
Master of Business Administration (M.B.A.), Business Administration and Management, General
LaGrange College 2012 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Darton College 1984 — 1988
Associate of Science (A.S.), Business information technology
Shane Sapp Shane Sapp's American Home Shield Experience May 2014 - August 2014
Job Enterprise Service Desk Intern at IPG
Industry Consumer Services
Experience
IPG August 2014 - Present
American Home Shield May 2014 - August 2014
Horseshoe Casino October 2012 - May 2013
Skills
Access, Computer Hardware, Computer Repair, Time Management, Teamwork, Windows, Customer Service, Troubleshooting, Microsoft Word, Microsoft Office, Oracle PL/SQL..., Visual Studio, Erwin
Education
University of Nebraska at Omaha 2013 — 2016
BS, Management Information Systems
Iowa Western Community College 2011 — 2013
Associate's degree, Computer Science
IPG August 2014 - Present
American Home Shield May 2014 - August 2014
Horseshoe Casino October 2012 - May 2013
Skills
Access, Computer Hardware, Computer Repair, Time Management, Teamwork, Windows, Customer Service, Troubleshooting, Microsoft Word, Microsoft Office, Oracle PL/SQL..., Visual Studio, Erwin
Education
University of Nebraska at Omaha 2013 — 2016
BS, Management Information Systems
Iowa Western Community College 2011 — 2013
Associate's degree, Computer Science
Doris Harris Doris Harris's American Home Shield Experience 2005 - 2006
Job Leadership | Innovation | Education
Industry E-Learning
Experience
Centers for Disease Control and Prevention August 2013 - Present
Centers for Disease Control and Prevention April 2009 - August 2013
Chickasaw Nation Industries, Inc. June 2008 - April 2009
Georgia State University 2007 - 2008
American Home Shield 2005 - 2006
Skills
Instructional Design, E-Learning, Web Design, Project Management, Flash, Captivate, Lectora, Blended Learning, Adult Education, Instructional Technology, Distance Learning, Educational Technology, Learning Management..., ADDIE, Technical Writing, Needs Analysis, Section 508, Visual Design, SharePoint, Training, Learning Management, Camtasia, SnagIt, Mobile Learning, Technical Training, Task Analysis, Public Speaking, Curriculum Design, Curriculum Development, Instructor-led Training, Program Management, Leadership, Program Development, Microsoft Office
Education
Georgia State University 2007 — 2008
MS, Instructional Technology
Mercer University 1997 — 2001
BBA, Computer Information Systems
Centers for Disease Control and Prevention August 2013 - Present
Centers for Disease Control and Prevention April 2009 - August 2013
Chickasaw Nation Industries, Inc. June 2008 - April 2009
Georgia State University 2007 - 2008
American Home Shield 2005 - 2006
Skills
Instructional Design, E-Learning, Web Design, Project Management, Flash, Captivate, Lectora, Blended Learning, Adult Education, Instructional Technology, Distance Learning, Educational Technology, Learning Management..., ADDIE, Technical Writing, Needs Analysis, Section 508, Visual Design, SharePoint, Training, Learning Management, Camtasia, SnagIt, Mobile Learning, Technical Training, Task Analysis, Public Speaking, Curriculum Design, Curriculum Development, Instructor-led Training, Program Management, Leadership, Program Development, Microsoft Office
Education
Georgia State University 2007 — 2008
MS, Instructional Technology
Mercer University 1997 — 2001
BBA, Computer Information Systems
Courtny Squibb's American Home Shield Experience 1997 - 2004
Job Operations Manager at Schultz Laboratories
Industry Wholesale
Experience
Schultz Laboratories October 2007 - Present
American Home Shield 1997 - 2004
Skills
Procurement, Operations Management, Inventory Management, Customer Service, Purchasing, Sales Management, Account Management, Team Building, Logistics, Strategic Planning, Negotiation, Retail, New Business Development, Sales, Tax, Payroll, Process Improvement
Education
Des Moines Area Community College
Schultz Laboratories October 2007 - Present
American Home Shield 1997 - 2004
Skills
Procurement, Operations Management, Inventory Management, Customer Service, Purchasing, Sales Management, Account Management, Team Building, Logistics, Strategic Planning, Negotiation, Retail, New Business Development, Sales, Tax, Payroll, Process Improvement
Education
Des Moines Area Community College
Tammy Hast's American Home Shield Experience March 2014 - Present
Job Vice President, Account Management & Sales Operations at American Home Shield
Industry Insurance
Experience
American Home Shield March 2014 - Present
American Home Shield August 2012 - Present
American Home Shield July 2007 - August 2012
American Home Shield January 2005 - July 2007
American Home Shield July 2003 - January 2005
American Home Shield July 2001 - July 2003
American Home Shield April 1992 - July 2003
Skills
Account Management, Sales Management, Strategic Partnerships, New Business Development, Strategy Development, Strategy, Business Development, Cross-functional Team..., Sales Operations, CRM, Management, Process Improvement, Leadership, Sales, Business Planning, Marketing
Education
Des Moines Area Community College 1989 — 1992
Associate of Science (AS), Business Administration and Management, General, 3.75 GPA
American Home Shield March 2014 - Present
American Home Shield August 2012 - Present
American Home Shield July 2007 - August 2012
American Home Shield January 2005 - July 2007
American Home Shield July 2003 - January 2005
American Home Shield July 2001 - July 2003
American Home Shield April 1992 - July 2003
Skills
Account Management, Sales Management, Strategic Partnerships, New Business Development, Strategy Development, Strategy, Business Development, Cross-functional Team..., Sales Operations, CRM, Management, Process Improvement, Leadership, Sales, Business Planning, Marketing
Education
Des Moines Area Community College 1989 — 1992
Associate of Science (AS), Business Administration and Management, General, 3.75 GPA
Dianne Siverly's American Home Shield Experience June 2004 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield June 2004 - Present
American Home Shield 2004 - Present
State Farm Insurance 1999 - 2004
Skills
Relocation, Real Estate, Condos, First Time Home Buyers, Sellers, Short Sales, Buyer Representation, Investment Properties, Real Estate Transactions, Selling, Single Family Homes, Residential Homes, REO
Education
Illinois Wesleyan University
BA, Sociology and Business Minor
American Home Shield June 2004 - Present
American Home Shield 2004 - Present
State Farm Insurance 1999 - 2004
Skills
Relocation, Real Estate, Condos, First Time Home Buyers, Sellers, Short Sales, Buyer Representation, Investment Properties, Real Estate Transactions, Selling, Single Family Homes, Residential Homes, REO
Education
Illinois Wesleyan University
BA, Sociology and Business Minor
Kevin McVey's American Home Shield Experience October 2014 - Present
Job Manager Workforce Management at AHS
Industry Financial Services
Experience
American Home Shield October 2014 - Present
PayPal February 2009 - August 2014
The Chase Manhattan Bank March 2004 - January 2009
Caremark October 2001 - March 2004
Sprint PCS 1997 - 2001
Sprint 1997 - 2001
First Data Corporation 1988 - 1997
Skills
Customer Experience, Leadership, Process Improvement, Operations Management, Outsourcing, Forecasting, Management, Customer Satisfaction, Strategic Planning, Call Centers, Leadership Development, Call Center, Service Delivery, Vendor Management, Workforce Management, Sales, Executive Management, Offshoring, Employee Benefits, Credit Cards, Strategy, Customer Service, Contact Centers, Credit, Business Analysis
Education
Iowa State University 1982 — 1986
Iowa State University
Bachelor of Science (B.S.)
American Home Shield October 2014 - Present
PayPal February 2009 - August 2014
The Chase Manhattan Bank March 2004 - January 2009
Caremark October 2001 - March 2004
Sprint PCS 1997 - 2001
Sprint 1997 - 2001
First Data Corporation 1988 - 1997
Skills
Customer Experience, Leadership, Process Improvement, Operations Management, Outsourcing, Forecasting, Management, Customer Satisfaction, Strategic Planning, Call Centers, Leadership Development, Call Center, Service Delivery, Vendor Management, Workforce Management, Sales, Executive Management, Offshoring, Employee Benefits, Credit Cards, Strategy, Customer Service, Contact Centers, Credit, Business Analysis
Education
Iowa State University 1982 — 1986
Iowa State University
Bachelor of Science (B.S.)
Graham Covin's American Home Shield Experience June 2009 - May 2011
Job Owner at West Georgia Landscape Co.
Industry Environmental Services
Experience
Southern Integrated Systems, LLC January 2014 - Present
West Georgia Landscape Co. April 1991 - Present
Heartland Publications April 2011 - May 2012
American Home Shield June 2009 - May 2011
Skills
Purchasing Processes, Landscape Management, Landscape Design, Lawn Mowing, Advertising Sales, Publishing, Landscape Maintenance, Landscape Lighting, Lawn Care, Digital Media, Newspaper, Newspapers, Committed to..., Advertising, Online Advertising, Landscape Planning, Email Marketing, Marketing Strategy, New Business Development, Publications, Marketing Communications, Account Management, Marketing
Education
LaGrange College 1984 — 1986
Lakeside High School 1979 — 1984
Southern Integrated Systems, LLC January 2014 - Present
West Georgia Landscape Co. April 1991 - Present
Heartland Publications April 2011 - May 2012
American Home Shield June 2009 - May 2011
Skills
Purchasing Processes, Landscape Management, Landscape Design, Lawn Mowing, Advertising Sales, Publishing, Landscape Maintenance, Landscape Lighting, Lawn Care, Digital Media, Newspaper, Newspapers, Committed to..., Advertising, Online Advertising, Landscape Planning, Email Marketing, Marketing Strategy, New Business Development, Publications, Marketing Communications, Account Management, Marketing
Education
LaGrange College 1984 — 1986
Lakeside High School 1979 — 1984
Tony Kinch's American Home Shield Experience December 2002 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield December 2002 - Present
American Home Shield, Maryland and Delaware December 2002 - Present
Tandy Corporation January 1992 - November 2002
Skills
Sales Management, Selling, Home, Real Estate, Retail, Customer Service, Inventory Management, Budgeting, Customer Relations, Microsoft Office, Excel, Profitability, New Business Development, Trade Shows, Account Management, Territory, Sales Operations, Management, Marketing, Sellers, Team Leadership, Residential Homes, Lead Generation, CRM, Competitive Analysis, Digital Marketing, Salesforce.com, Solution Selling, Strategy, Insurance, Sales
Education
Towson University 1989 — 1993
Essex Community College 1989 — 1991
American Home Shield December 2002 - Present
American Home Shield, Maryland and Delaware December 2002 - Present
Tandy Corporation January 1992 - November 2002
Skills
Sales Management, Selling, Home, Real Estate, Retail, Customer Service, Inventory Management, Budgeting, Customer Relations, Microsoft Office, Excel, Profitability, New Business Development, Trade Shows, Account Management, Territory, Sales Operations, Management, Marketing, Sellers, Team Leadership, Residential Homes, Lead Generation, CRM, Competitive Analysis, Digital Marketing, Salesforce.com, Solution Selling, Strategy, Insurance, Sales
Education
Towson University 1989 — 1993
Essex Community College 1989 — 1991
Heather Ragaller's American Home Shield Experience
Job Contractor Relations at American Home Shield
Industry Consumer Services
Experience
American Home Shield
Skills
Customer Service, Customer Satisfaction, Team Building
Education
Des Moines Area Community College
American Home Shield
Skills
Customer Service, Customer Satisfaction, Team Building
Education
Des Moines Area Community College
Jeff Henke's American Home Shield Experience March 2001 - December 2004
Job Director of Sales Roofing at Metro Construction, Inc
Industry Consumer Services
Experience
Metro Construction, Inc February 2014 - Present
Henke Insurance February 1992 - Present
CDIS Sign, Design and Print July 2013 - February 2014
Homes and Land June 2012 - July 2013
Roof Brokers, Inc. June 2009 - June 2012
American National Insurance February 2009 - August 2009
Warrantech July 2006 - March 2008
2-10 Home Buyers Warranty December 2004 - July 2006
American Home Shield March 2001 - December 2004
Old Republic Home Protection October 1998 - March 2001
Skills
Real Estate, Selling, Sellers, Negotiation, Sales Management, Customer Satisfaction, Mortgage Lending, Sales, New Business Development, Customer Service, Short Sales, Contract Negotiation, Team Building, Marketing Strategy, Strategic Planning, Buyer Representation, First Time Home Buyers, Residential Homes, Insurance, New Home Sales, Management, Marketing, FHA, Small Business, Customer Retention, Foreclosures, Property Management, Investment Properties, Single Family Homes, Sales Operations, Investors, Condos, Leadership, Real Estate Transactions, Property, Relocation, Strategy, Real Property, Buyers, Referrals, Listings, Training, Luxury, REO, Resellers, Real Estate Development, Seniors, ABR, Refinance, Townhomes
Education
Emporia State University
Metro Construction, Inc February 2014 - Present
Henke Insurance February 1992 - Present
CDIS Sign, Design and Print July 2013 - February 2014
Homes and Land June 2012 - July 2013
Roof Brokers, Inc. June 2009 - June 2012
American National Insurance February 2009 - August 2009
Warrantech July 2006 - March 2008
2-10 Home Buyers Warranty December 2004 - July 2006
American Home Shield March 2001 - December 2004
Old Republic Home Protection October 1998 - March 2001
Skills
Real Estate, Selling, Sellers, Negotiation, Sales Management, Customer Satisfaction, Mortgage Lending, Sales, New Business Development, Customer Service, Short Sales, Contract Negotiation, Team Building, Marketing Strategy, Strategic Planning, Buyer Representation, First Time Home Buyers, Residential Homes, Insurance, New Home Sales, Management, Marketing, FHA, Small Business, Customer Retention, Foreclosures, Property Management, Investment Properties, Single Family Homes, Sales Operations, Investors, Condos, Leadership, Real Estate Transactions, Property, Relocation, Strategy, Real Property, Buyers, Referrals, Listings, Training, Luxury, REO, Resellers, Real Estate Development, Seniors, ABR, Refinance, Townhomes
Education
Emporia State University
Linda Smallie's American Home Shield Experience August 2013 - Present
Job Supervisor of Adjacent Products at American Home Shield
Industry Consumer Goods
Experience
American Home Shield August 2013 - Present
American Home Shield November 2012 - August 2013
Hisense USA Corporation May 2011 - August 2012
Edgenet April 2010 - May 2011
AmeriCold Logistics March 2008 - October 2009
Schering Plough July 2004 - October 2007
Philips Consumer Electronics June 2000 - January 2004
Skills
Customer Service, Process Improvement, Sales Management, CRM, Supply Chain, Demand Planning, Cross-functional Team..., Forecasting, SAP, Management, Salesforce.com, Warehousing, Logistics, Analysis, Leadership, Training, 3PL, Inventory Management, Account Management, Supply Chain Management, Transportation
Education
LeMoyne-Owen College 1985 — 1991
BA, Political Science
American Home Shield August 2013 - Present
American Home Shield November 2012 - August 2013
Hisense USA Corporation May 2011 - August 2012
Edgenet April 2010 - May 2011
AmeriCold Logistics March 2008 - October 2009
Schering Plough July 2004 - October 2007
Philips Consumer Electronics June 2000 - January 2004
Skills
Customer Service, Process Improvement, Sales Management, CRM, Supply Chain, Demand Planning, Cross-functional Team..., Forecasting, SAP, Management, Salesforce.com, Warehousing, Logistics, Analysis, Leadership, Training, 3PL, Inventory Management, Account Management, Supply Chain Management, Transportation
Education
LeMoyne-Owen College 1985 — 1991
BA, Political Science
Kari Vondracek's American Home Shield Experience January 2000 - August 2004
Job Project Manager II at Alta Resources
Industry Consumer Goods
Experience
Alta Resources December 2014 - Present
School Specialty, Inc. June 2014 - November 2014
Kimberly-Clark November 2011 - June 2014
Kimberly-Clark May 2009 - November 2011
Kimberly-Clark August 2005 - May 2009
American Home Shield January 2000 - August 2004
Forward Wisconsin May 1996 - December 1999
Skills
Process Improvement, Cross-functional Team..., Project Management, Change Management, Consumer Products, SharePoint, Business Analysis, Visio, Strategic Planning, Leadership, Business Process Mapping, Marketing Research, Customer Insight, Analysis, Continuous Improvement, Program Management, Budgets, Business Process..., MS Project, Microsoft Office
Education
Lakeland College 2009 — 2014
Master of Business Administration (MBA), Emphasis on Project Management, A
Lakeland College 1996 — 1998
BA, Marketing, Business & Computer Science
Fox Valley Technical College 1994 — 1996
Associate's degree, Marketing
winneconne high school 1989 — 1992
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Alta Resources December 2014 - Present
School Specialty, Inc. June 2014 - November 2014
Kimberly-Clark November 2011 - June 2014
Kimberly-Clark May 2009 - November 2011
Kimberly-Clark August 2005 - May 2009
American Home Shield January 2000 - August 2004
Forward Wisconsin May 1996 - December 1999
Skills
Process Improvement, Cross-functional Team..., Project Management, Change Management, Consumer Products, SharePoint, Business Analysis, Visio, Strategic Planning, Leadership, Business Process Mapping, Marketing Research, Customer Insight, Analysis, Continuous Improvement, Program Management, Budgets, Business Process..., MS Project, Microsoft Office
Education
Lakeland College 2009 — 2014
Master of Business Administration (MBA), Emphasis on Project Management, A
Lakeland College 1996 — 1998
BA, Marketing, Business & Computer Science
Fox Valley Technical College 1994 — 1996
Associate's degree, Marketing
winneconne high school 1989 — 1992
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Ron Ballman's American Home Shield Experience September 2012 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield September 2012 - Present
Rainier Title & Escrow July 2011 - Present
LTC Solutions, Inc. January 2008 - May 2011
American Home Shield 2000 - 2008
Connelly Skis / CWB Board Co. 1996 - 2000
Education
Concordia University-Portland 1990 — 1996
BA, Marketing
American Home Shield September 2012 - Present
Rainier Title & Escrow July 2011 - Present
LTC Solutions, Inc. January 2008 - May 2011
American Home Shield 2000 - 2008
Connelly Skis / CWB Board Co. 1996 - 2000
Education
Concordia University-Portland 1990 — 1996
BA, Marketing
Dave Crawford's American Home Shield Experience March 2006 - December 2012
Job President and Chief Executive Officer at Service America Enterprise
Industry Consumer Services
Experience
Service America Enterprise, Inc June 2014 - Present
Direct Consulting Services January 2013 - Present
Entitle Direct Group, Inc. January 2014 - May 2014
American Home Shield March 2006 - December 2012
Amerispec Inspection Services January 2005 - December 2007
American Home Shield January 2005 - March 2006
American Home Shield April 1994 - December 2004
American Home Shield February 1987 - March 1994
ERA Midwest Services June 1981 - February 1987
Skills
Strategic Agility and..., Innovation, Sales Management, Operations Management, Executive Management, Communication Skills, Sales Growth, Team Leadership, Problem Solving, Franchising, Customer Experience, Public Speaking, Contractors, Financial Risk, Key Account Management, Leadership, Negotiation, Service Contract, Real Estate, Customer Satisfaction, Forecasting, P&L Management, Budgets, Management, Customer Retention, Business Development, Sales, Leadership Development, Selling, Vendor Management, Business Planning, Call Centers, Process Improvement, Account Management, Strategy, Business Strategy, Friendly Personality, Recruiting, Team Building, New Business Development, Marketing, Change Management, Insurance, Entrepreneurship, Contract Negotiation, Cross-functional Team..., Management Consulting, Profit, Marketing Strategy
Education
Iowa State University 1976 — 1980
Bachelor of Science (B.S.)
Service America Enterprise, Inc June 2014 - Present
Direct Consulting Services January 2013 - Present
Entitle Direct Group, Inc. January 2014 - May 2014
American Home Shield March 2006 - December 2012
Amerispec Inspection Services January 2005 - December 2007
American Home Shield January 2005 - March 2006
American Home Shield April 1994 - December 2004
American Home Shield February 1987 - March 1994
ERA Midwest Services June 1981 - February 1987
Skills
Strategic Agility and..., Innovation, Sales Management, Operations Management, Executive Management, Communication Skills, Sales Growth, Team Leadership, Problem Solving, Franchising, Customer Experience, Public Speaking, Contractors, Financial Risk, Key Account Management, Leadership, Negotiation, Service Contract, Real Estate, Customer Satisfaction, Forecasting, P&L Management, Budgets, Management, Customer Retention, Business Development, Sales, Leadership Development, Selling, Vendor Management, Business Planning, Call Centers, Process Improvement, Account Management, Strategy, Business Strategy, Friendly Personality, Recruiting, Team Building, New Business Development, Marketing, Change Management, Insurance, Entrepreneurship, Contract Negotiation, Cross-functional Team..., Management Consulting, Profit, Marketing Strategy
Education
Iowa State University 1976 — 1980
Bachelor of Science (B.S.)
Brian Schlepp's American Home Shield Experience April 2002 - May 2006
Job Regional Service Manager at Asurion
Industry Consumer Services
Experience
Asurion June 2006 - Present
American Home Shield April 2002 - May 2006
Manning Foods 1998 - 2002
Target Stores 1993 - 1998
Skills
Customer Satisfaction, Operations Management, Team Building, Customer Retention, Customer Service, Customer Experience, Team Leadership, Process Improvement, Vendor Management, Sales, Customer Support, Training, Management, Leadership, Strategic Planning, Troubleshooting, Coaching, Contract Negotiation, Retail, Negotiation, Business Development, Continuous Improvement, Cross-functional Team..., Account Management, New Business Development, Inventory Management, Key Account Management, Time Management
Education
Des Moines Area Community College
Business Administration and Management, General
Asurion June 2006 - Present
American Home Shield April 2002 - May 2006
Manning Foods 1998 - 2002
Target Stores 1993 - 1998
Skills
Customer Satisfaction, Operations Management, Team Building, Customer Retention, Customer Service, Customer Experience, Team Leadership, Process Improvement, Vendor Management, Sales, Customer Support, Training, Management, Leadership, Strategic Planning, Troubleshooting, Coaching, Contract Negotiation, Retail, Negotiation, Business Development, Continuous Improvement, Cross-functional Team..., Account Management, New Business Development, Inventory Management, Key Account Management, Time Management
Education
Des Moines Area Community College
Business Administration and Management, General
Chad Shoemaker's American Home Shield Experience January 2003 - January 2004
Job Project Manager at Geist Global
Industry Retail
Experience
Geist Global October 2014 - Present
Nebraska Book Company October 2010 - October 2014
Nebraska Book Company February 2004 - October 2010
American Home Shield January 2003 - January 2004
Skills
Business Analysis, Microsoft SQL Server, T-SQL, SQL, Training Delivery, Software Documentation, Project Management, Project Planning, Project Portfolio..., Leading Meetings, Databases, Integration, Windows, Data Analysis, XP, Inventory Management, Process Improvement, Requirements Analysis, Windows 7
Education
Doane College 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General, 3.8
University of Nebraska at Kearney 1993 — 1997
Bachelor of Business Administration (B.B.A.), Marketing and Human Resources, 3.2
Geist Global October 2014 - Present
Nebraska Book Company October 2010 - October 2014
Nebraska Book Company February 2004 - October 2010
American Home Shield January 2003 - January 2004
Skills
Business Analysis, Microsoft SQL Server, T-SQL, SQL, Training Delivery, Software Documentation, Project Management, Project Planning, Project Portfolio..., Leading Meetings, Databases, Integration, Windows, Data Analysis, XP, Inventory Management, Process Improvement, Requirements Analysis, Windows 7
Education
Doane College 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General, 3.8
University of Nebraska at Kearney 1993 — 1997
Bachelor of Business Administration (B.B.A.), Marketing and Human Resources, 3.2
Janet Austin's American Home Shield Experience September 1988 - December 2013
Job WriterInspirational Short Stories; Accountability Coach for Weight Mgmt; former Trainer in Real EstateRelated Ind
Industry Writing and Editing
Experience
Independent Contractor EditorGoFundMe.comAugust 2014 - August 2014
American Home Shield, Home Warranties, Errors & Omissions Agent September 1989 - July 2014
American Home Shield September 1988 - December 2013
Orange County Association of Realtors January 2009 - December 2009
U. S. Navy September 1978 - September 1985
Skills
Training, Customer Satisfaction, Customer Service, Creative Writing, Coaching, Sales, Marketing, Advertising, Writing, Leadership, Team Building, Problem Solving, Public Speaking, Management, Social Media Marketing, Acting, Time Management, Editing, Social Networking
Education
University of Redlands 1986 — 1988
Bachelors, Health Sciences
Irvine Valley College
Theatre
Independent Contractor EditorGoFundMe.comAugust 2014 - August 2014
American Home Shield, Home Warranties, Errors & Omissions Agent September 1989 - July 2014
American Home Shield September 1988 - December 2013
Orange County Association of Realtors January 2009 - December 2009
U. S. Navy September 1978 - September 1985
Skills
Training, Customer Satisfaction, Customer Service, Creative Writing, Coaching, Sales, Marketing, Advertising, Writing, Leadership, Team Building, Problem Solving, Public Speaking, Management, Social Media Marketing, Acting, Time Management, Editing, Social Networking
Education
University of Redlands 1986 — 1988
Bachelors, Health Sciences
Irvine Valley College
Theatre
Tina Lewis's American Home Shield Experience December 2012 - February 2014
Job Learning Delivery Lead North American Supply Chain DC3 Project at Nike
Industry Financial Services
Experience
American Home Shield December 2012 - February 2014
American Home Shield October 2010 - December 2012
American Home Shield March 2007 - October 2010
ADP October 2001 - March 2007
SiteStuff, Inc. April 2001 - October 2001
CompuBank August 2000 - April 2001
Riverway Bank 1990 - 2000
Skills
Call Centers, Strategy, CRM, Process Improvement, Project Management, Business Process, Management, Business Analysis, Team Leadership, Quality Assurance, Team Building, Vendor Management, Customer Retention, Training, Change Management, Enterprise Software, Business Process..., Stakeholder Engagement, Strategic Planning, User Experience, Leadership, Budgets, Forecasting, Cross-functional Team...
Education
Houston Baptist University
BA, Business / Pre-Law
LeTourneau University
MBA, Management
American Home Shield December 2012 - February 2014
American Home Shield October 2010 - December 2012
American Home Shield March 2007 - October 2010
ADP October 2001 - March 2007
SiteStuff, Inc. April 2001 - October 2001
CompuBank August 2000 - April 2001
Riverway Bank 1990 - 2000
Skills
Call Centers, Strategy, CRM, Process Improvement, Project Management, Business Process, Management, Business Analysis, Team Leadership, Quality Assurance, Team Building, Vendor Management, Customer Retention, Training, Change Management, Enterprise Software, Business Process..., Stakeholder Engagement, Strategic Planning, User Experience, Leadership, Budgets, Forecasting, Cross-functional Team...
Education
Houston Baptist University
BA, Business / Pre-Law
LeTourneau University
MBA, Management
Chris Chandler's American Home Shield Experience February 2006 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield February 2006 - Present
Enterprise Rent-A-Car March 2003 - February 2006
Skills
Sellers, Account Management, Salesforce.com, Selling, Sales Presentations, Public Relations, Social Media, B2B, Negotiation, Customer Satisfaction, Email Marketing, Real Estate Transactions, Cold Calling, Sales, Sales Process, Advertising, Lead Generation, Marketing Strategy, New Business Development, Leadership, Real Estate, Management, Training, Digital Marketing, Coaching, Event Management, First Time Home Buyers, Business Strategy, Online Advertising, Social Networking, Customer Retention, Sales Management
Education
Eastern Kentucky University 1997 — 2002
Bachelor of Arts (B.A.), Public Relations
American Home Shield February 2006 - Present
Enterprise Rent-A-Car March 2003 - February 2006
Skills
Sellers, Account Management, Salesforce.com, Selling, Sales Presentations, Public Relations, Social Media, B2B, Negotiation, Customer Satisfaction, Email Marketing, Real Estate Transactions, Cold Calling, Sales, Sales Process, Advertising, Lead Generation, Marketing Strategy, New Business Development, Leadership, Real Estate, Management, Training, Digital Marketing, Coaching, Event Management, First Time Home Buyers, Business Strategy, Online Advertising, Social Networking, Customer Retention, Sales Management
Education
Eastern Kentucky University 1997 — 2002
Bachelor of Arts (B.A.), Public Relations
Emily Flanagan's American Home Shield Experience February 2010 - October 2010
Job Advertising Coordinator at RR Donnelley
Industry Marketing and Advertising
Experience
RR Donnelley May 2013 - Present
RR Donnelley October 2010 - May 2013
American Home Shield February 2010 - October 2010
Eastern Accents January 2007 - February 2009
Chicago Urban Tails August 2005 - January 2007
International Code Council July 2004 - August 2005
Written Solutions, Ltd. January 2001 - May 2001
Skills
Editing, Proofreading, Catalogs, Copywriting, Adobe Acrobat, Editorial, Layout
Education
Wichita State University 2002 — 2004
MM, Music
Iowa State University 1998 — 2002
BA, English and Music
RR Donnelley May 2013 - Present
RR Donnelley October 2010 - May 2013
American Home Shield February 2010 - October 2010
Eastern Accents January 2007 - February 2009
Chicago Urban Tails August 2005 - January 2007
International Code Council July 2004 - August 2005
Written Solutions, Ltd. January 2001 - May 2001
Skills
Editing, Proofreading, Catalogs, Copywriting, Adobe Acrobat, Editorial, Layout
Education
Wichita State University 2002 — 2004
MM, Music
Iowa State University 1998 — 2002
BA, English and Music
Tony Fletcher's American Home Shield Experience October 2013 - Present
Job Account Executive at American Home Shield Home Warranty
Industry Real Estate
Experience
American Home Shield October 2013 - Present
HMS National August 2011 - September 2013
2-10 Home Buyers Warranty April 2002 - July 2010
Skills
Short Sales, Foreclosures, Real Estate, REO, Mortgage Lending, Referrals, Negotiation, Sales Management, Investment Properties, Sellers, Selling, First Time Home Buyers, Property Management, Single Family Homes, Sales, Customer Service, Management, Resellers, Leadership, Residential Homes, Contract Negotiation, Condos, Relocation, Buyer Representation, New Home Sales, Property, FHA, Investors, Real Estate Transactions, Listings, Rentals, Real Property, Luxury, Buyers, Sales Presentations, Home Warranty, Sales Process, Commercial Real Estate, Agents
Education
Georgia Southern University 1982 — 1985
BBA, Business Management
American Home Shield October 2013 - Present
HMS National August 2011 - September 2013
2-10 Home Buyers Warranty April 2002 - July 2010
Skills
Short Sales, Foreclosures, Real Estate, REO, Mortgage Lending, Referrals, Negotiation, Sales Management, Investment Properties, Sellers, Selling, First Time Home Buyers, Property Management, Single Family Homes, Sales, Customer Service, Management, Resellers, Leadership, Residential Homes, Contract Negotiation, Condos, Relocation, Buyer Representation, New Home Sales, Property, FHA, Investors, Real Estate Transactions, Listings, Rentals, Real Property, Luxury, Buyers, Sales Presentations, Home Warranty, Sales Process, Commercial Real Estate, Agents
Education
Georgia Southern University 1982 — 1985
BBA, Business Management
Connie Wiederin's American Home Shield Experience August 1990 - August 1992
Job Senior Network Administrator at AT&T
Industry Information Technology and Services
Experience
AT&T April 2012 - Present
Insight Global & AT&T June 2009 - April 2012
American Home Shield August 1990 - August 1992
General Electric December 1977 - July 1989
Education
Des Moines Area Community College 1989 — 1990
AT&T April 2012 - Present
Insight Global & AT&T June 2009 - April 2012
American Home Shield August 1990 - August 1992
General Electric December 1977 - July 1989
Education
Des Moines Area Community College 1989 — 1990
Susan Dattolo's American Home Shield Experience April 2007 - September 2009
Job RN at Atlantic Health
Industry Health, Wellness and Fitness
Experience
Atlantic Health April 2014 - Present
Atlantic Health June 2013 - March 2014
TheMIGroup March 2011 - June 2013
AMERICAN HOME SHIELD April 2007 - September 2009
Skills
Medical Terminology, Administrative Support, Direct Sales, Nursing Care
Education
County College of Morris 2010 — 2013
RN, Nursing
Montclair State University 1992 — 1993
Atlantic Health April 2014 - Present
Atlantic Health June 2013 - March 2014
TheMIGroup March 2011 - June 2013
AMERICAN HOME SHIELD April 2007 - September 2009
Skills
Medical Terminology, Administrative Support, Direct Sales, Nursing Care
Education
County College of Morris 2010 — 2013
RN, Nursing
Montclair State University 1992 — 1993
Shirley Pruitt's American Home Shield Experience November 2014 - Present
Job at
Industry Environmental Services
Experience
American Home Shield November 2014 - Present
Terminix March 2009 - Present
American Mortgage Service Company (AMSCO) April 2013 - September 2014
Wells Fargo Home Mortgage July 2007 - May 2008
AMortgagelink.LLC May 1997 - April 2007
Skills
Loans, Mortgage Lending, Customer Service, Microsoft Office, Sales, Public Speaking, Team Building, Budgets, Sales Management, Leadership, Microsoft Excel, Strategic Planning, Account Management, Negotiation
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master of Business Administration (M.B.A.), Marketing, 3.34
American Home Shield November 2014 - Present
Terminix March 2009 - Present
American Mortgage Service Company (AMSCO) April 2013 - September 2014
Wells Fargo Home Mortgage July 2007 - May 2008
AMortgagelink.LLC May 1997 - April 2007
Skills
Loans, Mortgage Lending, Customer Service, Microsoft Office, Sales, Public Speaking, Team Building, Budgets, Sales Management, Leadership, Microsoft Excel, Strategic Planning, Account Management, Negotiation
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master of Business Administration (M.B.A.), Marketing, 3.34
Jane Pottebaum's American Home Shield Experience April 1991 - December 2004
Job Regional Sales Coordinator at Aflac
Industry Insurance
Experience
Aflac January 2013 - Present
Aflac February 2005 - January 2013
American Home Shield April 1991 - December 2004
Skills
Recruiting, Employee Benefits, Voluntary Employee..., Cafeteria Plans, Disability Insurance, Accident, Accident Insurance, Insurance, Life Insurance, Flexible Spending..., Health Insurance, Health Savings Accounts, Critical Illness, Whole Life, Term Life Insurance, Brokers, Group Insurance, Customer Acquisition, Customer Oriented
Education
Creighton University 1984 — 1986
Kuemper Catholic High School 1980 — 1984
Aflac January 2013 - Present
Aflac February 2005 - January 2013
American Home Shield April 1991 - December 2004
Skills
Recruiting, Employee Benefits, Voluntary Employee..., Cafeteria Plans, Disability Insurance, Accident, Accident Insurance, Insurance, Life Insurance, Flexible Spending..., Health Insurance, Health Savings Accounts, Critical Illness, Whole Life, Term Life Insurance, Brokers, Group Insurance, Customer Acquisition, Customer Oriented
Education
Creighton University 1984 — 1986
Kuemper Catholic High School 1980 — 1984
Bernadette Renee Adams's American Home Shield Experience April 2004 - August 2007
Job Staffing Specialist
Industry Staffing and Recruiting
Experience
Malone Workforce Solutions December 2010 - Present
Walt's World Inc.Non-profit August 2007 - March 2009
American Home Shield April 2004 - August 2007
Fulton County Schools September 2002 - April 2004
Sprint PCS August 1997 - May 2002
Skills
Team Leadership, Microsoft Office, Public Speaking, Human Resources, Coaching, Leadership, Training, Management, Interviews, Recruiting, Policy, Employee Relations, Onboarding, Program Management, New Hire Orientations, Customer Service, Team Building
Education
Troy University 2009 — 2010
Masters Degree, Public Administration
LaGrange College 2004 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Malone Workforce Solutions December 2010 - Present
Walt's World Inc.Non-profit August 2007 - March 2009
American Home Shield April 2004 - August 2007
Fulton County Schools September 2002 - April 2004
Sprint PCS August 1997 - May 2002
Skills
Team Leadership, Microsoft Office, Public Speaking, Human Resources, Coaching, Leadership, Training, Management, Interviews, Recruiting, Policy, Employee Relations, Onboarding, Program Management, New Hire Orientations, Customer Service, Team Building
Education
Troy University 2009 — 2010
Masters Degree, Public Administration
LaGrange College 2004 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Duane Esdohr's American Home Shield Experience May 1986 - April 1993
Job CPM< Client Program Manager at Asurion
Industry Consumer Services
Experience
Asurion March 2015 - Present
Asurion April 1997 - February 2015
ERA April 1993 - April 1996
American Home Shield May 1986 - April 1993
Skills
Customer Service, Operations Management, Team Leadership, Team Building, Consumer Electronics, Account Management, Employee Relations, Sales Management, Management, Personnel Management, Customer Satisfaction, Strategic Planning, Project Management, New Business Development, Business Development, Talent Acquisition, Contract Negotiation, Organizational..., Customer Experience, Vendor Management, Customer Retention, Process Improvement
Education
Iowa Central Community College
Asurion March 2015 - Present
Asurion April 1997 - February 2015
ERA April 1993 - April 1996
American Home Shield May 1986 - April 1993
Skills
Customer Service, Operations Management, Team Leadership, Team Building, Consumer Electronics, Account Management, Employee Relations, Sales Management, Management, Personnel Management, Customer Satisfaction, Strategic Planning, Project Management, New Business Development, Business Development, Talent Acquisition, Contract Negotiation, Organizational..., Customer Experience, Vendor Management, Customer Retention, Process Improvement
Education
Iowa Central Community College
Fred Matlage's American Home Shield Experience January 1995 - September 2000
Job PK12 Principal at West Harrison Community Schools
Industry Education Management
Experience
West Harrison Community Schools June 2014 - Present
Emmetsburg Community Schools August 2011 - June 2014
Sibley-Ocheyedan CSD May 2011 - July 2012
Sibley-Ocheyedan CSD August 2005 - May 2011
Red Oak Middle School August 2000 - May 2005
American Home Shield January 1995 - September 2000
WLVA August 1997 - August 1998
Farmland Foods December 1987 - December 1994
Taco John's International, Inc. January 1985 - June 1987
Happy Chef April 1984 - December 1985
Skills
E-Learning, Technology Integration, Curriculum Design, Social Media, Educational Technology, K-12, Educational Leadership, Teacher Training, Distance Learning, OS X, Coaching, Middle School, Google Apps, Network Administration, Instructional Technology, Social Studies, Curriculum Development, Leadership, Staff Development, Classroom, Classroom Management, Blended Learning, Higher Education, Web 2.0, Lesson Planning, Teaching, Mac OS X Server, System Administration, Leadership Development, Server Administration, Wireless Networking, iLife, Servers, Education Reform, Active Directory, Windows Server, Hyper-V, Tutoring, Adult Education, Special Education
Education
University of Northern Iowa 2013 — 2014
Superintendent Specialist Program
Iowa State University 2004 — 2006
Master of Education (M.Ed.), Eduacational Leadership and Policy Studies
Iowa State University 1993 — 1996
Master of Arts (M.A.), History
Iowa State University 1993 — 1996
Bachalor of Science, History
DMACC Carroll, Iowa Campus 1991 — 1993
Associate of Arts (AA), Political Science and Government
West Harrison Community Schools June 2014 - Present
Emmetsburg Community Schools August 2011 - June 2014
Sibley-Ocheyedan CSD May 2011 - July 2012
Sibley-Ocheyedan CSD August 2005 - May 2011
Red Oak Middle School August 2000 - May 2005
American Home Shield January 1995 - September 2000
WLVA August 1997 - August 1998
Farmland Foods December 1987 - December 1994
Taco John's International, Inc. January 1985 - June 1987
Happy Chef April 1984 - December 1985
Skills
E-Learning, Technology Integration, Curriculum Design, Social Media, Educational Technology, K-12, Educational Leadership, Teacher Training, Distance Learning, OS X, Coaching, Middle School, Google Apps, Network Administration, Instructional Technology, Social Studies, Curriculum Development, Leadership, Staff Development, Classroom, Classroom Management, Blended Learning, Higher Education, Web 2.0, Lesson Planning, Teaching, Mac OS X Server, System Administration, Leadership Development, Server Administration, Wireless Networking, iLife, Servers, Education Reform, Active Directory, Windows Server, Hyper-V, Tutoring, Adult Education, Special Education
Education
University of Northern Iowa 2013 — 2014
Superintendent Specialist Program
Iowa State University 2004 — 2006
Master of Education (M.Ed.), Eduacational Leadership and Policy Studies
Iowa State University 1993 — 1996
Master of Arts (M.A.), History
Iowa State University 1993 — 1996
Bachalor of Science, History
DMACC Carroll, Iowa Campus 1991 — 1993
Associate of Arts (AA), Political Science and Government
Tim Lepird's American Home Shield Experience January 2011 - February 2012
Job Clerk at Casey's General Store
Industry Logistics and Supply Chain
Experience
Casey's General Store May 2012 - Present
American Home Shield January 2011 - February 2012
Education
Grace University
Casey's General Store May 2012 - Present
American Home Shield January 2011 - February 2012
Education
Grace University
Miranda Tate's American Home Shield Experience 2007 - 2010
Job Interior Designer/IntelligentHome Business Development Specialist TWC at Apex Systems
Industry Financial Services
Experience
Apex Systems September 2014 - Present
Eyeconic Interiors July 2010 - Present
Ignite Payments American (First Data authorized partner) 2013 - 2014
ePaymentAmerica August 2011 - July 2013
APEX MERCHANT GROUP April 2010 - August 2011
American Home Shield 2007 - 2010
Dell Inc. 2005 - 2007
United Parcel Service July 1999 - May 2004
Skills
Sales, Account Management, Management, Marketing, Cold Calling, Operating Budgets, Team Building, B2B, Customer Service, Selling, Sales Operations, Small Business, Contract Negotiation, Leadership, E-commerce, Advertising, Retail, Social Networking, Online Marketing, Microsoft Excel, Marketing Communications, Direct Sales, Merchant Services, Sales Management, New Business Development, POS, Marketing Strategy, Social Media Marketing, Program Management, Entrepreneurship, Online Advertising, Product Marketing, Email Marketing, Budgets, Social Media, Strategic Planning, Public Speaking, Event Planning, Microsoft Office, Negotiation, Event Management, Incentives, Incentive Programs, Call Center Development, Call Centers, Budget Management, Budget Setting, Budget Forecasts, Department Budgeting, Business Strategy
Education
Bethel University
Bachelor of Science (B.S.), Organizational Leadership
LeMoyne-Owen College
Computer Science, Computer Science
Penn Foster Career College
Interior Decorator, Interior Decorator
Vatterott College
Computer Technology, Computer Technology/Computer Systems Technology
Apex Systems September 2014 - Present
Eyeconic Interiors July 2010 - Present
Ignite Payments American (First Data authorized partner) 2013 - 2014
ePaymentAmerica August 2011 - July 2013
APEX MERCHANT GROUP April 2010 - August 2011
American Home Shield 2007 - 2010
Dell Inc. 2005 - 2007
United Parcel Service July 1999 - May 2004
Skills
Sales, Account Management, Management, Marketing, Cold Calling, Operating Budgets, Team Building, B2B, Customer Service, Selling, Sales Operations, Small Business, Contract Negotiation, Leadership, E-commerce, Advertising, Retail, Social Networking, Online Marketing, Microsoft Excel, Marketing Communications, Direct Sales, Merchant Services, Sales Management, New Business Development, POS, Marketing Strategy, Social Media Marketing, Program Management, Entrepreneurship, Online Advertising, Product Marketing, Email Marketing, Budgets, Social Media, Strategic Planning, Public Speaking, Event Planning, Microsoft Office, Negotiation, Event Management, Incentives, Incentive Programs, Call Center Development, Call Centers, Budget Management, Budget Setting, Budget Forecasts, Department Budgeting, Business Strategy
Education
Bethel University
Bachelor of Science (B.S.), Organizational Leadership
LeMoyne-Owen College
Computer Science, Computer Science
Penn Foster Career College
Interior Decorator, Interior Decorator
Vatterott College
Computer Technology, Computer Technology/Computer Systems Technology
David Biscoe's American Home Shield Experience December 2012 - September 2013
Job Senior Actuarial Reporting Manager at National General Insurance
Industry Insurance
Experience
National General Insurance September 2013 - Present
American Home Shield December 2012 - September 2013
Bank of America October 2009 - December 2012
United Guaranty Corporation October 2007 - October 2009
ITR LLC December 1997 - October 2007
Skills
Financial Risk, Underwriting, Credit Risk, Financial Modeling, Risk Management, Economic Capital, Financial Analysis, Valuation, Portfolio Management, Derivatives, Credit, Quantitative Finance, Banking, SAS, Analysis
Education
University of California, Berkeley 1992 — 1994
Master of Science (MS), Industrial Engineering and Operations Research
Lehigh University
Bachelor of Science (BS), Industrial Engineering
Lehigh University
Bachelor of Science (BS), Mechanical Engineering
National General Insurance September 2013 - Present
American Home Shield December 2012 - September 2013
Bank of America October 2009 - December 2012
United Guaranty Corporation October 2007 - October 2009
ITR LLC December 1997 - October 2007
Skills
Financial Risk, Underwriting, Credit Risk, Financial Modeling, Risk Management, Economic Capital, Financial Analysis, Valuation, Portfolio Management, Derivatives, Credit, Quantitative Finance, Banking, SAS, Analysis
Education
University of California, Berkeley 1992 — 1994
Master of Science (MS), Industrial Engineering and Operations Research
Lehigh University
Bachelor of Science (BS), Industrial Engineering
Lehigh University
Bachelor of Science (BS), Mechanical Engineering
Becky Muhlbauer's American Home Shield Experience June 1998 - June 2002
Job Office Manager at TrueWealth
Industry Financial Services
Experience
TrueWealth March 2008 - Present
Carroll Ford Lincoln Mercury, Inc. July 2002 - March 2008
American Home Shield June 1998 - June 2002
Owen Contracting June 1997 - June 1998
West Central Cooperative June 1992 - June 1997
Skills
Payroll, Bookkeeping, Accounts Receivable, Accounts Payable, Customer Service, Accounting, 10 Key, MS Office Suite, UltraTax (Thomsen..., Problem Solving, Quickbooks, Outlook, Data Entry, Excel, Office Management, Word, Spreadsheets, Invoicing, Typing, Administrative Support, Billing, Payroll Processing, Administration, Peachtree, Scheduling, Fax, Reconciliation, Telephone Skills, Office Equipment, Notary Public, General Ledger, Office Administration, Expenses, Documentation, General Office Duties, Journal Entries, Confidentiality, Tax Preparation, Regulatory Compliance
Education
Des Moines Area Community College 1990 — 2002
AS, Accounting
Kuemper Catholic High School 1985 — 1989
Diploma, General
TrueWealth March 2008 - Present
Carroll Ford Lincoln Mercury, Inc. July 2002 - March 2008
American Home Shield June 1998 - June 2002
Owen Contracting June 1997 - June 1998
West Central Cooperative June 1992 - June 1997
Skills
Payroll, Bookkeeping, Accounts Receivable, Accounts Payable, Customer Service, Accounting, 10 Key, MS Office Suite, UltraTax (Thomsen..., Problem Solving, Quickbooks, Outlook, Data Entry, Excel, Office Management, Word, Spreadsheets, Invoicing, Typing, Administrative Support, Billing, Payroll Processing, Administration, Peachtree, Scheduling, Fax, Reconciliation, Telephone Skills, Office Equipment, Notary Public, General Ledger, Office Administration, Expenses, Documentation, General Office Duties, Journal Entries, Confidentiality, Tax Preparation, Regulatory Compliance
Education
Des Moines Area Community College 1990 — 2002
AS, Accounting
Kuemper Catholic High School 1985 — 1989
Diploma, General
LaChoya Thompson's American Home Shield Experience April 2008 - Present
Job Customer Service Rep II at American Home Shield
Industry Information Technology and Services
Experience
American Home Shield April 2008 - Present
Ford Motor Company June 1996 - January 2007
Skills
Successful Leader, Highly accomplished, Project Management, Multi Tasking, System Integration..., Set Applet Access, Deveolop HTML, Java Application..., Experience in Project..., Set interviews, Open Book Management, Process Scheduler, XML Schema, Dock Equipment, Handheld Devices, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Microsoft Access, Microsoft Outlook, Dreamweaver, Red Hat Linux, Outlook, Leadership, Access, Social Networking, Real Estate, Customer Service, Process Improvement
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Information Technology systems, 3.81
Lincoln University (MO) 1991 — 1993
Electrical Engineering
American Home Shield April 2008 - Present
Ford Motor Company June 1996 - January 2007
Skills
Successful Leader, Highly accomplished, Project Management, Multi Tasking, System Integration..., Set Applet Access, Deveolop HTML, Java Application..., Experience in Project..., Set interviews, Open Book Management, Process Scheduler, XML Schema, Dock Equipment, Handheld Devices, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Microsoft Access, Microsoft Outlook, Dreamweaver, Red Hat Linux, Outlook, Leadership, Access, Social Networking, Real Estate, Customer Service, Process Improvement
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Information Technology systems, 3.81
Lincoln University (MO) 1991 — 1993
Electrical Engineering
Katy Calvert's American Home Shield Experience March 2005 - August 2007
Job Youth Associate at Lutheran Family Services in Iowa
Industry Nonprofit Organization Management
Experience
Grace United Methodist Church, Story City, Iowa July 2013 - Present
Lutheran Family Services in Iowa July 2013 - Present
Harmony House Domestic Violence Shelter December 2011 - Present
Harmony House Domestic Violence Shelter August 2009 - December 2011
New Community Church August 2007 - April 2009
American Home Shield March 2005 - August 2007
American Home Shield March 2001 - March 2005
Skills
Social Services, Crisis Intervention, Mental Health, Community Outreach, Non-profits, Program Development, Motivational..., Volunteer Management, Adolescents, Adults, Family Therapy, Fundraising, Mental Health Counseling, Nonprofits
Education
Liberty University 2010 — 2014
Jefferson-Scranton High School 1992 — 1995
Grace United Methodist Church, Story City, Iowa July 2013 - Present
Lutheran Family Services in Iowa July 2013 - Present
Harmony House Domestic Violence Shelter December 2011 - Present
Harmony House Domestic Violence Shelter August 2009 - December 2011
New Community Church August 2007 - April 2009
American Home Shield March 2005 - August 2007
American Home Shield March 2001 - March 2005
Skills
Social Services, Crisis Intervention, Mental Health, Community Outreach, Non-profits, Program Development, Motivational..., Volunteer Management, Adolescents, Adults, Family Therapy, Fundraising, Mental Health Counseling, Nonprofits
Education
Liberty University 2010 — 2014
Jefferson-Scranton High School 1992 — 1995
Michelle Deters's American Home Shield Experience May 2010 - December 2012
Job Reconciliation Specialist
Industry Financial Services
Experience
Financial Company January 2013 - Present
American Home Shield May 2010 - December 2012
Edward Jones March 2004 - May 2009
Federal Home Loan Bank of Des Moines June 1998 - March 2003
Skills
Account Reconciliation, Financial Analysis, Credit, Mutual Funds, Finance, Banking, Customer Service, Financial Reporting, Financial Services, Microsoft Excel, PowerPoint
Education
Drake University 2000 — 2002
Master of Business Administration (MBA)
University of Nebraska-Lincoln 1991 — 1996
Bachelor's degree, Finance, General
Financial Company January 2013 - Present
American Home Shield May 2010 - December 2012
Edward Jones March 2004 - May 2009
Federal Home Loan Bank of Des Moines June 1998 - March 2003
Skills
Account Reconciliation, Financial Analysis, Credit, Mutual Funds, Finance, Banking, Customer Service, Financial Reporting, Financial Services, Microsoft Excel, PowerPoint
Education
Drake University 2000 — 2002
Master of Business Administration (MBA)
University of Nebraska-Lincoln 1991 — 1996
Bachelor's degree, Finance, General
Courtney Feilmeier's American Home Shield Experience November 2010 - Present
Job Contractor Relations Representative at American Home Shield
Industry Consumer Services
Experience
American Home Shield November 2010 - Present
Education
Dana College 2006 — 2010
Bachelor's of Science Degree, Business Administration and Management, General
American Home Shield November 2010 - Present
Education
Dana College 2006 — 2010
Bachelor's of Science Degree, Business Administration and Management, General
Jackson Franch's American Home Shield Experience April 2011 - Present
Job Customer Relations Supvervisor at ServiceMaster
Industry Consumer Services
Experience
American Home Shield April 2011 - Present
ServiceMaster August 2000 - Present
Education
Jackson State University 1993 — 1997
Davenport North
American Home Shield April 2011 - Present
ServiceMaster August 2000 - Present
Education
Jackson State University 1993 — 1997
Davenport North
Charlene Rowland's American Home Shield Experience November 2006 - August 2008
Job Claims Specialist at Allstate
Industry Insurance
Experience
Allstate November 2008 - Present
American Home Shield November 2006 - August 2008
Skills
Claim, Insurance, Liability, Commercial Insurance, General Insurance, Claims Management, Commercial Lines, Professional Liability, Claim Investigation, Customer Service, Retail
Education
Lawson State Community College-Birmingham Campus 2014 — 2015
Associate's degree, Registered Nursing/Registered Nurse
Jacksonville State University 2000 — 2006
Bachelor of Science (BS), Sociology and Business Administration
Allstate November 2008 - Present
American Home Shield November 2006 - August 2008
Skills
Claim, Insurance, Liability, Commercial Insurance, General Insurance, Claims Management, Commercial Lines, Professional Liability, Claim Investigation, Customer Service, Retail
Education
Lawson State Community College-Birmingham Campus 2014 — 2015
Associate's degree, Registered Nursing/Registered Nurse
Jacksonville State University 2000 — 2006
Bachelor of Science (BS), Sociology and Business Administration
vanessa summers's American Home Shield Experience July 2011 - Present
Job authorizations at American Home Shield
Industry Consumer Services
Experience
American Home Shield July 2011 - Present
american home shield July 2011 - March 2013
Education
Des Moines Area Community College 2013 — 2016
Associate of Arts (AA), Business Administration and Management, General
American Home Shield July 2011 - Present
american home shield July 2011 - March 2013
Education
Des Moines Area Community College 2013 — 2016
Associate of Arts (AA), Business Administration and Management, General
Homeshield
Landmark Home Warranty
HMS National
Bonded Builders Warranty Group
CNA National Warranty Corporation
The Warranty Group