American Home Shield
Industry: Warranty company
DescriptionAmerican Home Shield Corporation is an American home warranty company based in Memphis, Tennessee. It administers home service contracts on major home systems and appliances. Headquarters: Memphis, Tennessee, United States Parent organization: ServiceMaster Number of employees: 1,600 Founded: 1971 Area served: Nationwide Building Society Subsidiaries: Home Security of America, Inc., Landmark Home Warranty, LLC, One Guard, LLC
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American Home Shield Employees
Employee
Years
Job
Industry
Heather Wilson Heather Wilson's American Home Shield Experience September 2004 - September 2006
Job Corporate Communications Manager at Enoble Business Capital
Industry Public Relations and Communications
Experience
Enoble Business Capital December 2013 - Present
Consultant November 2012 - December 2013
ServiceMaster April 2010 - November 2012
ServiceMaster September 2006 - April 2010
American Home Shield September 2004 - September 2006
Lifestyle Ventures, LLC May 2002 - September 2004
Skills
Corporate Communications, Marketing Communications, Strategic Communications, Public Relations, Issues Management, Crisis Communications, Internal Communications, Community Relations, Government Relations, Investor Relations, Speech Writing, Press Releases, Community Development, Event Management, Publicity, Newsletters, Communication Training, Event Planning, Media Relations, Email Marketing, Social Media Marketing, Copywriting, Marketing, Strategic Planning, Social Media, Corporate Social..., Integrated Marketing, Brand Development, Business Strategy, Leadership, Social Networking, Online Marketing, Direct Marketing, B2B Marketing, Digital Marketing, Advertising, Brand Management, Marketing Strategy, Online Advertising, Media Planning, Digital Strategy, Marketing Management
Education
The University of Memphis 2002 — 2004
Master of Business Administration, Marketing, 3.85
The University of Memphis
Bachelor of Business Administration, Marketing Management
Enoble Business Capital December 2013 - Present
Consultant November 2012 - December 2013
ServiceMaster April 2010 - November 2012
ServiceMaster September 2006 - April 2010
American Home Shield September 2004 - September 2006
Lifestyle Ventures, LLC May 2002 - September 2004
Skills
Corporate Communications, Marketing Communications, Strategic Communications, Public Relations, Issues Management, Crisis Communications, Internal Communications, Community Relations, Government Relations, Investor Relations, Speech Writing, Press Releases, Community Development, Event Management, Publicity, Newsletters, Communication Training, Event Planning, Media Relations, Email Marketing, Social Media Marketing, Copywriting, Marketing, Strategic Planning, Social Media, Corporate Social..., Integrated Marketing, Brand Development, Business Strategy, Leadership, Social Networking, Online Marketing, Direct Marketing, B2B Marketing, Digital Marketing, Advertising, Brand Management, Marketing Strategy, Online Advertising, Media Planning, Digital Strategy, Marketing Management
Education
The University of Memphis 2002 — 2004
Master of Business Administration, Marketing, 3.85
The University of Memphis
Bachelor of Business Administration, Marketing Management
Amanda Jernigan Amanda Jernigan's American Home Shield Experience December 2005 - January 2009
Job Senior Accounting Supervisor at Pioneer Natural Resources
Industry Oil & Energy
Experience
Pioneer Natural Resources Company June 2015 - Present
Pioneer Natural Resources January 2009 - Present
American Home Shield December 2005 - January 2009
FMC Technologies July 2005 - December 2005
Skills
General Ledger, Account Reconciliation, Sarbanes-Oxley Act, Journal Entries, Accruals, Accounting, Financial Analysis, Variance Analysis, Budgets, Energy, Energy Industry, Financial Reporting, Microsoft Excel, Natural Gas, Oil, Petroleum
Education
Texas Tech University - Rawls College of Business 2000 — 2004
Bachelor of Business Administration, Accounting
Pioneer Natural Resources Company June 2015 - Present
Pioneer Natural Resources January 2009 - Present
American Home Shield December 2005 - January 2009
FMC Technologies July 2005 - December 2005
Skills
General Ledger, Account Reconciliation, Sarbanes-Oxley Act, Journal Entries, Accruals, Accounting, Financial Analysis, Variance Analysis, Budgets, Energy, Energy Industry, Financial Reporting, Microsoft Excel, Natural Gas, Oil, Petroleum
Education
Texas Tech University - Rawls College of Business 2000 — 2004
Bachelor of Business Administration, Accounting
Bryan Baddorf Bryan Baddorf's American Home Shield Experience June 2001 - January 2003
Job Run Territory Manager with Mizuno USA
Industry Sporting Goods
Experience
Pearl Izumi June 2011 - November 2014
Breakaway Running May 2005 - June 2011
Samford Advertising Federation September 2004 - May 2005
Samford News Network September 2004 - May 2005
Entre Nous Magazine January 2003 - May 2005
Crimson News September 2003 - May 2004
Signature Advertising May 2003 - September 2003
American Home Shield June 2001 - January 2003
Skills
Social Media, Email Marketing, Social Networking, Blogging, Advertising, Marketing, Facebook, Retail, Management, Sales, Newsletters, Social Media Marketing, Training
Education
Samford University 2001 — 2005
BA, Journalism/ Mass Communication
Pearl Izumi June 2011 - November 2014
Breakaway Running May 2005 - June 2011
Samford Advertising Federation September 2004 - May 2005
Samford News Network September 2004 - May 2005
Entre Nous Magazine January 2003 - May 2005
Crimson News September 2003 - May 2004
Signature Advertising May 2003 - September 2003
American Home Shield June 2001 - January 2003
Skills
Social Media, Email Marketing, Social Networking, Blogging, Advertising, Marketing, Facebook, Retail, Management, Sales, Newsletters, Social Media Marketing, Training
Education
Samford University 2001 — 2005
BA, Journalism/ Mass Communication
Adriana Voyce Adriana Voyce's American Home Shield Experience May 2009 - December 2009
Job Salesforce Administrator and Sales Operations Analyst at Clarabridge
Industry Computer Software
Experience
Clarabridge August 2014 - Present
GearsCRM July 2012 - February 2014
Stream Global Services February 2010 - July 2012
American Home Shield May 2009 - December 2009
Skills
Salesforce.com..., Salesforce.com..., Salesforce Administrator, Salesforce.com System..., Spanish, English, SaaS, Salesforce.com..., Salesforce.com, Call Center, Force.com, Salesforce.com..., Cloud Computing, PaaS, CRM, SFDC, Data Migration, Dashboard, Analytics, Customer Experience, Business Analysis, Professional Services, Call Centers, Customer Support, Leadership, Marketing Automation, Time Management, Customer Service, Salesforce.com...
Education
Northern Virginia Community College
Northern Virginia Community College
State University of New York Empire State College
BS, International Business
Clarabridge August 2014 - Present
GearsCRM July 2012 - February 2014
Stream Global Services February 2010 - July 2012
American Home Shield May 2009 - December 2009
Skills
Salesforce.com..., Salesforce.com..., Salesforce Administrator, Salesforce.com System..., Spanish, English, SaaS, Salesforce.com..., Salesforce.com, Call Center, Force.com, Salesforce.com..., Cloud Computing, PaaS, CRM, SFDC, Data Migration, Dashboard, Analytics, Customer Experience, Business Analysis, Professional Services, Call Centers, Customer Support, Leadership, Marketing Automation, Time Management, Customer Service, Salesforce.com...
Education
Northern Virginia Community College
Northern Virginia Community College
State University of New York Empire State College
BS, International Business
Jennifer Thorman's American Home Shield Experience June 2003 - March 2006
Job Senior Wholesale CSR West Coast Distribution
Industry Food & Beverages
Experience
Mighty Leaf Tea February 2009 - Present
Mighty Leaf Tea May 2008 - Present
Mighty Leaf Tea May 2008 - Present
Mighty Leaf Tea November 2009 - February 2010
Translite Sonoma Lighting March 2007 - April 2008
CJ Holmes Brokerage March 2006 - July 2006
American Home Shield June 2003 - March 2006
Skills
Hospitality, Food Service, Customer Service, Food, Food & Beverage, Catering, Restaurants, Event Management, Hotels, Inventory Management, Marketing, Team Building, Sales, Budgets, Public Relations, Marketing Strategy, Team Leadership, Trade Shows, Retail, Telephone Skills, Distributors
Education
Santa Rosa Junior College
Mighty Leaf Tea February 2009 - Present
Mighty Leaf Tea May 2008 - Present
Mighty Leaf Tea May 2008 - Present
Mighty Leaf Tea November 2009 - February 2010
Translite Sonoma Lighting March 2007 - April 2008
CJ Holmes Brokerage March 2006 - July 2006
American Home Shield June 2003 - March 2006
Skills
Hospitality, Food Service, Customer Service, Food, Food & Beverage, Catering, Restaurants, Event Management, Hotels, Inventory Management, Marketing, Team Building, Sales, Budgets, Public Relations, Marketing Strategy, Team Leadership, Trade Shows, Retail, Telephone Skills, Distributors
Education
Santa Rosa Junior College
Nicholas Dinkel's American Home Shield Experience May 2011 - August 2012
Job Transportation Sales Representative at C.H. Robinson
Industry Logistics and Supply Chain
Experience
C.H. Robinson February 2015 - Present
C.H. Robinson April 2013 - February 2015
Farmers Insurance Group of Companies August 2012 - April 2013
Dewey Dodge Jeep August 2011 - August 2012
American Home Shield May 2011 - August 2012
Skills
Team Building, Managing Workflow, Managing Events, Consulting, Blended Learning, Positive Energy, Cold Calling, Insurance, Purchasing, Sales Process, Sales, Event Management, Customer Service
Education
Luther College 2008 — 2011
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
International College of Management, Sydney 2010 — 2010
C.H. Robinson February 2015 - Present
C.H. Robinson April 2013 - February 2015
Farmers Insurance Group of Companies August 2012 - April 2013
Dewey Dodge Jeep August 2011 - August 2012
American Home Shield May 2011 - August 2012
Skills
Team Building, Managing Workflow, Managing Events, Consulting, Blended Learning, Positive Energy, Cold Calling, Insurance, Purchasing, Sales Process, Sales, Event Management, Customer Service
Education
Luther College 2008 — 2011
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
International College of Management, Sydney 2010 — 2010
Elisa Holcomb Elisa Holcomb's American Home Shield Experience July 2003 - September 2005
Job Account Executive at Western Resources Title
Industry Insurance
Experience
Western Resources Title & Escrow Company August 2010 - Present
North American Title September 2005 - March 2008
American Home Shield July 2003 - September 2005
Skills
New Business Development, Microsoft Office, Sales Management, Sales, Customer Service, Marketing, Negotiation, Strategic Planning, Microsoft Excel, Social Media, Outlook, Microsoft Word, Selling, Recruiting, Team Building, Mortgage Lending, Account Management, Short Sales, Escrow, Titles, First Time Home Buyers, Sales Operations, Title Insurance, Referrals, Sales Process, Public Speaking, Real Estate, Loans, Refinance, Advertising, FHA, Business Planning, REO, Reverse Mortgages, Closings, Real Estate Transactions, Foreclosures, Mortgage Banking, Investment Properties, Sellers, Residential Homes, Investors, Condos, Single Family Homes, Relocation, Listings, Buyer Representation
Education
California Department of Insurance 2010 — 2015
Title Insurance Sales Representative License, Title Insurance Sales Representative, Sales License
San Joaquin Delta College 1981 — 1983
Business Administration and Management, General
Woodruff Regional Occupational School for Business
Business/Commerce, General
Western Resources Title & Escrow Company August 2010 - Present
North American Title September 2005 - March 2008
American Home Shield July 2003 - September 2005
Skills
New Business Development, Microsoft Office, Sales Management, Sales, Customer Service, Marketing, Negotiation, Strategic Planning, Microsoft Excel, Social Media, Outlook, Microsoft Word, Selling, Recruiting, Team Building, Mortgage Lending, Account Management, Short Sales, Escrow, Titles, First Time Home Buyers, Sales Operations, Title Insurance, Referrals, Sales Process, Public Speaking, Real Estate, Loans, Refinance, Advertising, FHA, Business Planning, REO, Reverse Mortgages, Closings, Real Estate Transactions, Foreclosures, Mortgage Banking, Investment Properties, Sellers, Residential Homes, Investors, Condos, Single Family Homes, Relocation, Listings, Buyer Representation
Education
California Department of Insurance 2010 — 2015
Title Insurance Sales Representative License, Title Insurance Sales Representative, Sales License
San Joaquin Delta College 1981 — 1983
Business Administration and Management, General
Woodruff Regional Occupational School for Business
Business/Commerce, General
Shanna Crain Shanna Crain's American Home Shield Experience April 2014 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield April 2014 - Present
Outloud Promotions April 2004 - December 2012
Barton Creek Resort & Spa 1999 - 2002
Skills
Home Warranty, Real Estate Transactions, Sales, Real Estate, Buyer's Agent, Marketing, Single Family Homes, Investment Properties, First Time Home Buyers, Advertising, Corporate Gifts, Sellers, Social Media Marketing, Strategic Planning
Education
Texas A&M University 1995 — 1999
Sports Management
Cooper High School
American Home Shield April 2014 - Present
Outloud Promotions April 2004 - December 2012
Barton Creek Resort & Spa 1999 - 2002
Skills
Home Warranty, Real Estate Transactions, Sales, Real Estate, Buyer's Agent, Marketing, Single Family Homes, Investment Properties, First Time Home Buyers, Advertising, Corporate Gifts, Sellers, Social Media Marketing, Strategic Planning
Education
Texas A&M University 1995 — 1999
Sports Management
Cooper High School
Warren Vaughn Warren Vaughn's American Home Shield Experience January 2003 - November 2007
Job Vice President, IT Infrastructure Operations at Wyndham Vacation Ownership
Industry Hospitality
Experience
Wyndham Vacation Ownership December 2014 - Present
ServiceMaster December 2010 - November 2014
ServiceMaster November 2007 - December 2010
American Home Shield January 2003 - November 2007
American Home Shield September 1996 - December 2002
Dover Corporation May 1993 - August 1996
Skills
Process Improvement, Vendor Management, Team Building, Call Centers, Strategic Planning, Operations Management, Leadership, Management, Business Analysis, Disaster Recovery, Project Management, Customer Service, Cross-functional Team..., Change Management, SDLC
Education
The University of Memphis
Bachelor's Degree, Information Technology
Wyndham Vacation Ownership December 2014 - Present
ServiceMaster December 2010 - November 2014
ServiceMaster November 2007 - December 2010
American Home Shield January 2003 - November 2007
American Home Shield September 1996 - December 2002
Dover Corporation May 1993 - August 1996
Skills
Process Improvement, Vendor Management, Team Building, Call Centers, Strategic Planning, Operations Management, Leadership, Management, Business Analysis, Disaster Recovery, Project Management, Customer Service, Cross-functional Team..., Change Management, SDLC
Education
The University of Memphis
Bachelor's Degree, Information Technology
Letisa Jefferson Letisa Jefferson's American Home Shield Experience November 2007 - September 2012
Job ECommerce Specialist at Comfort Products, Inc.
Industry Insurance
Experience
Comfort Products, Inc. May 2014 - Present
Copart December 2012 - Present
American Home Shield November 2007 - September 2012
City of Memphis June 2006 - August 2007
Skills
Customer Service, Accounts Payable, Microsoft Word, Data Entry, Administration, Human Resources
Education
Tennessee State University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services, 3.0
Comfort Products, Inc. May 2014 - Present
Copart December 2012 - Present
American Home Shield November 2007 - September 2012
City of Memphis June 2006 - August 2007
Skills
Customer Service, Accounts Payable, Microsoft Word, Data Entry, Administration, Human Resources
Education
Tennessee State University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services, 3.0
Margie Henderson Margie Henderson's American Home Shield Experience June 1994 - December 2007
Job Human Resources Professional
Industry Legal Services
Experience
Paychex 2010 - 2011
Farmers Insurance January 2010 - June 2010
American Home Shield June 1994 - December 2007
Skills
Team Building, Liability, Employee Benefits, Account Management, Insurance, Payroll
Education
Texas A&M University
Paralegal, Law
Paychex 2010 - 2011
Farmers Insurance January 2010 - June 2010
American Home Shield June 1994 - December 2007
Skills
Team Building, Liability, Employee Benefits, Account Management, Insurance, Payroll
Education
Texas A&M University
Paralegal, Law
Shatoya Meredith's American Home Shield Experience June 2010 - November 2014
Job SelfEmployed
Industry Executive Office
Experience
Kia Motors America June 2015 - Present
American Home Shield June 2010 - November 2014
Clark Atlanta University January 2008 - June 2010
Skills
•10 years of Financial..., •5 years of Account..., •5 years of Assistant..., •Delivered quality..., •Ensured sound..., •Supported the..., •Proven track record..., •Built and maintained..., •Recognized leader in..., •Conducted long term..., •Maintained acceptable..., •Recruit, interview, &..., •Certified Nurse Aide,..., •Ability to motivate..., •Basic understanding..., Good oral and written..., Accounts Receivable, Spreadsheets, Invoicing, Account Reconciliation, Travel Arrangements, Process Improvement, General Ledger, Recruiting, Sales, Public Speaking
Education
Strayer University (VA) 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Strayer University (VA) 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
West Georgia Technical College 2003 — 2005
Associate's degree, Accounting
Kia Motors America June 2015 - Present
American Home Shield June 2010 - November 2014
Clark Atlanta University January 2008 - June 2010
Skills
•10 years of Financial..., •5 years of Account..., •5 years of Assistant..., •Delivered quality..., •Ensured sound..., •Supported the..., •Proven track record..., •Built and maintained..., •Recognized leader in..., •Conducted long term..., •Maintained acceptable..., •Recruit, interview, &..., •Certified Nurse Aide,..., •Ability to motivate..., •Basic understanding..., Good oral and written..., Accounts Receivable, Spreadsheets, Invoicing, Account Reconciliation, Travel Arrangements, Process Improvement, General Ledger, Recruiting, Sales, Public Speaking
Education
Strayer University (VA) 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Strayer University (VA) 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
West Georgia Technical College 2003 — 2005
Associate's degree, Accounting
Van Solkov Van Solkov's American Home Shield Experience 1992 - 1999
Job Online Marketing Manager at Glassdoor
Industry Computer Software
Experience
Glassdoor January 2014 - Present
Saba June 2012 - May 2013
HumanConcepts (aquired by Saba Software) April 2011 - June 2012
FACS Field Automated Communcation System March 2009 - April 2011
PreCare, Inc. December 2006 - February 2009
Auric Blends 2002 - 2006
Willitts Designs 1999 - 2002
American Home Shield 1992 - 1999
Computer Professionals in Medicine 1986 - 1991
Skills
Business Development, B2C and B2B Marketing..., On-Line Marketing, Strategic Planning, B2B, B2C, SEO, Creative Development, SEM, PPC, Social Media Marketing, Web Analytics, Social Media, Google Adwords, Marketing Strategy, Google Analytics, Web Design, Digital Marketing, Lead Generation, Direct Marketing, Marketing Management, Team Building, Web Development, Website Localization, Engineering Management, Offshore Management, Voice Acting, CMS, Online Advertising, Analytics, Product Marketing, Product Launch, Online Branding, Corporate Branding, Brand Development, Building Brand Awareness, Umbraco, Web Marketing, SaaS, Salesforce.com, Marketing, Cross-functional Team..., Email Marketing, Marketing Automation, Demand Generation, Sales Process, B2B Marketing, E-commerce, Management, Leadership
Education
Sonoma State University 1984 — 1986
MA, Marketing Management
University of California, Santa Cruz 1979 — 1982
BA, Anthropology
Santa Rosa Junior College 1976 — 1978
AA, Psychology
Santa Rosa High School 1974 — 1976
Diploma, General
Glassdoor January 2014 - Present
Saba June 2012 - May 2013
HumanConcepts (aquired by Saba Software) April 2011 - June 2012
FACS Field Automated Communcation System March 2009 - April 2011
PreCare, Inc. December 2006 - February 2009
Auric Blends 2002 - 2006
Willitts Designs 1999 - 2002
American Home Shield 1992 - 1999
Computer Professionals in Medicine 1986 - 1991
Skills
Business Development, B2C and B2B Marketing..., On-Line Marketing, Strategic Planning, B2B, B2C, SEO, Creative Development, SEM, PPC, Social Media Marketing, Web Analytics, Social Media, Google Adwords, Marketing Strategy, Google Analytics, Web Design, Digital Marketing, Lead Generation, Direct Marketing, Marketing Management, Team Building, Web Development, Website Localization, Engineering Management, Offshore Management, Voice Acting, CMS, Online Advertising, Analytics, Product Marketing, Product Launch, Online Branding, Corporate Branding, Brand Development, Building Brand Awareness, Umbraco, Web Marketing, SaaS, Salesforce.com, Marketing, Cross-functional Team..., Email Marketing, Marketing Automation, Demand Generation, Sales Process, B2B Marketing, E-commerce, Management, Leadership
Education
Sonoma State University 1984 — 1986
MA, Marketing Management
University of California, Santa Cruz 1979 — 1982
BA, Anthropology
Santa Rosa Junior College 1976 — 1978
AA, Psychology
Santa Rosa High School 1974 — 1976
Diploma, General
Gail Stevens Gail Stevens's American Home Shield Experience January 1989 - January 1997
Job Sr. VP, Division Manager, North American Title
Industry Real Estate
Experience
North American Title Company June 2010 - Present
ALLURE SALON & SPA January 2007 - March 2010
ALLIANCE TITLE COMPANY August 2004 - June 2007
TICOR TITLE COMPANY January 2001 - January 2004
COMMONWEALTH LAND January 1998 - January 2000
AMERICAN HOME SHIELD January 1989 - January 1997
Skills
Start-ups, Branding & Identity, Real Estate, REO, Foreclosures, Short Sales, Real Estate Transactions, Investment Properties, First Time Home Buyers, Residential Homes, Sellers, Investors, Escrow, Mortgage Lending, Relocation, Sales, Negotiation, Retail, Single Family Homes, Luxury, Selling, Marketing, Buyer Representation, Referrals, Closings, Credit, Management, 1031 Exchanges, Refinance, Small Business, Property Management, Investments, Customer Service, Marketing Strategy, Strategic Planning, Real Estate Development, Notary Public, Condos, Leadership, Operations Management, New Home Sales, Advertising, Contract Negotiation, Sales Operations, Title Insurance
Education
The Ohio State University
Education
James Ford Rhodes
North American Title Company June 2010 - Present
ALLURE SALON & SPA January 2007 - March 2010
ALLIANCE TITLE COMPANY August 2004 - June 2007
TICOR TITLE COMPANY January 2001 - January 2004
COMMONWEALTH LAND January 1998 - January 2000
AMERICAN HOME SHIELD January 1989 - January 1997
Skills
Start-ups, Branding & Identity, Real Estate, REO, Foreclosures, Short Sales, Real Estate Transactions, Investment Properties, First Time Home Buyers, Residential Homes, Sellers, Investors, Escrow, Mortgage Lending, Relocation, Sales, Negotiation, Retail, Single Family Homes, Luxury, Selling, Marketing, Buyer Representation, Referrals, Closings, Credit, Management, 1031 Exchanges, Refinance, Small Business, Property Management, Investments, Customer Service, Marketing Strategy, Strategic Planning, Real Estate Development, Notary Public, Condos, Leadership, Operations Management, New Home Sales, Advertising, Contract Negotiation, Sales Operations, Title Insurance
Education
The Ohio State University
Education
James Ford Rhodes
Julie Jehly Julie Jehly's American Home Shield Experience September 2005 - May 2006
Job Program Director at Italian Street Painting Marin
Industry Fund-Raising
Experience
Italian Street Painting Marin January 2015 - Present
California Climate & Agriculture Network April 2014 - November 2014
Sonoma Land Trust August 2011 - June 2013
Sonoma Ecology Center January 2007 - July 2011
American Home Shield September 2005 - May 2006
City of Santa Rosa September 2002 - August 2005
Skills
Project Management, Social Media, Community Organizing, Community Outreach, Grant Writing, Event Management, Partnership-building, Fundraising, Inclusive Leadership, Highly motivated..., Team-oriented, Program Development, Result Oriented, Persuader, Integrity, Microsoft Office, Strategic Planning, Event Planning
Education
Santa Rosa Junior College 2006 — 2007
AS, Natural Resources:Watershed Management
Italian Street Painting Marin January 2015 - Present
California Climate & Agriculture Network April 2014 - November 2014
Sonoma Land Trust August 2011 - June 2013
Sonoma Ecology Center January 2007 - July 2011
American Home Shield September 2005 - May 2006
City of Santa Rosa September 2002 - August 2005
Skills
Project Management, Social Media, Community Organizing, Community Outreach, Grant Writing, Event Management, Partnership-building, Fundraising, Inclusive Leadership, Highly motivated..., Team-oriented, Program Development, Result Oriented, Persuader, Integrity, Microsoft Office, Strategic Planning, Event Planning
Education
Santa Rosa Junior College 2006 — 2007
AS, Natural Resources:Watershed Management
Brandi Nicholson-Harrison Brandi Nicholson-Harrison's American Home Shield Experience 2009 - 2010
Job Student at Mississippi State University
Industry Mental Health Care
Experience
Diamond Grove Center, LLC January 2015 - Present
DTAG 2010 - 2012
American Home Shield 2009 - 2010
Skills
Sales, Customer..., Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Windows, HTML, Microsoft Word, Team Leadership, Teamwork
Education
Mississippi State University 2010 — 2014
Information Technology Services
Diamond Grove Center, LLC January 2015 - Present
DTAG 2010 - 2012
American Home Shield 2009 - 2010
Skills
Sales, Customer..., Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Windows, HTML, Microsoft Word, Team Leadership, Teamwork
Education
Mississippi State University 2010 — 2014
Information Technology Services
Sam (Myhand) Pearson's American Home Shield Experience April 2011 - April 2013
Job HR Assistant at Woot!, Inc., a wholly owned subsidiary of Amazon
Industry Human Resources
Experience
Woot, Inc. February 2015 - Present
Express Employment Professionals May 2013 - February 2015
American Home Shield April 2011 - April 2013
American Home Shield May 2006 - April 2011
University of Tennessee June 2009 - June 2009
Skills
Customer Service, Organizational..., Job Analysis, Performance Appraisal, Coaching, Leadership Development, Research, Performance Management, Public Speaking, Training, Microsoft Excel, Recruiting, Employee Benefits, Interviews, Human Resources, Leadership
Education
Louisiana Tech University 2008 — 2009
Master of Arts, Industrial & Organizational Psychology
University of Tennessee-Knoxville 2003 — 2007
Bachelor of Arts, Psychology
Woot, Inc. February 2015 - Present
Express Employment Professionals May 2013 - February 2015
American Home Shield April 2011 - April 2013
American Home Shield May 2006 - April 2011
University of Tennessee June 2009 - June 2009
Skills
Customer Service, Organizational..., Job Analysis, Performance Appraisal, Coaching, Leadership Development, Research, Performance Management, Public Speaking, Training, Microsoft Excel, Recruiting, Employee Benefits, Interviews, Human Resources, Leadership
Education
Louisiana Tech University 2008 — 2009
Master of Arts, Industrial & Organizational Psychology
University of Tennessee-Knoxville 2003 — 2007
Bachelor of Arts, Psychology
susan beckman susan beckman's American Home Shield Experience May 2014 - Present
Job Customer Service Associate at American Home Shield
Industry Food Production
Experience
American Home Shield May 2014 - Present
DFA of California September 2012 - Present
Austin's Furniture June 1991 - September 2012
Skills
Retail Sales, Quality Assurance, Customer Service, Management
Education
Modesto Junior College 2011 — 2013
Behavioral Sciences
American Home Shield May 2014 - Present
DFA of California September 2012 - Present
Austin's Furniture June 1991 - September 2012
Skills
Retail Sales, Quality Assurance, Customer Service, Management
Education
Modesto Junior College 2011 — 2013
Behavioral Sciences
Scott Sanor's American Home Shield Experience BDM/ASMStorm Guard RestorationNovember 2014 - May 2015
Job Telesales, Manager for Account Managers
Industry Real Estate
Experience
American Home Shield BDM/ASMStorm Guard RestorationNovember 2014 - May 2015
ADT Fire & Security September 2006 - September 2014
McAfee April 1999 - August 2003
Ingram Micro September 1995 - May 1999
Skills
Video Analytics, Sales Process, Intrusion Detection, Security, Physical Security, Sales Management, Fire Protection, Account Management, New Business Development, CCTV, Team Building, IP CCTV, Management, Sales, Solution Selling, Employee Relations, Direct Sales, Video over IP, Access Control, Fire Alarm, Biometrics, IP Cameras, Security Management, Alarm Systems, Burglar Alarm, DVR, Surveillance, Life Safety, Low Voltage, IPS, Security Operations, Security+, Salesforce.com
Education
Oklahoma State University
Bachelor of Science (BS), Business Administration and Management, General
American Home Shield BDM/ASMStorm Guard RestorationNovember 2014 - May 2015
ADT Fire & Security September 2006 - September 2014
McAfee April 1999 - August 2003
Ingram Micro September 1995 - May 1999
Skills
Video Analytics, Sales Process, Intrusion Detection, Security, Physical Security, Sales Management, Fire Protection, Account Management, New Business Development, CCTV, Team Building, IP CCTV, Management, Sales, Solution Selling, Employee Relations, Direct Sales, Video over IP, Access Control, Fire Alarm, Biometrics, IP Cameras, Security Management, Alarm Systems, Burglar Alarm, DVR, Surveillance, Life Safety, Low Voltage, IPS, Security Operations, Security+, Salesforce.com
Education
Oklahoma State University
Bachelor of Science (BS), Business Administration and Management, General
Alexis Houston Alexis Houston's American Home Shield Experience January 2012 - September 2012
Job Interior Designer and Furniture Visual
Industry Furniture
Experience
Opulent Artistry September 2014 - Present
Bassett Furniture Industries, Inc. April 2013 - Present
Stash Home March 2014 - September 2014
Fresh Perspective Design & Decor, LLC October 2012 - December 2012
American Home Shield January 2012 - September 2012
ALDO Group October 2010 - December 2011
Skills
Interior Design, Furnishings, Interior Architecture, Space Planning, Sketching, Rendering, SketchUp, Residential Design, Floor Plans, Customer Service, Furniture, Leadership, Microsoft Office, Window Treatments
Education
The University of Memphis 2007 — 2012
Bachelor of Professional Studies in Home Furnishings Merchandising Minor in Marketing Management, Residential Interior Design
Opulent Artistry September 2014 - Present
Bassett Furniture Industries, Inc. April 2013 - Present
Stash Home March 2014 - September 2014
Fresh Perspective Design & Decor, LLC October 2012 - December 2012
American Home Shield January 2012 - September 2012
ALDO Group October 2010 - December 2011
Skills
Interior Design, Furnishings, Interior Architecture, Space Planning, Sketching, Rendering, SketchUp, Residential Design, Floor Plans, Customer Service, Furniture, Leadership, Microsoft Office, Window Treatments
Education
The University of Memphis 2007 — 2012
Bachelor of Professional Studies in Home Furnishings Merchandising Minor in Marketing Management, Residential Interior Design
Chris Creel's American Home Shield Experience July 2015 - Present
Job Account Manager American Home Shield
Industry Consumer Services
Experience
American Home Shield July 2015 - Present
ServiceMaster October 2009 - Present
American Home Shield 2013 - July 2015
ServiceMaster March 2009 - 2013
Creel Properties, Inc June 1985 - February 2008
Skills
Supplements, Natural Foods, Art, Warranty, Referrals, Sellers, Investment Properties, Relocation, Real Estate, Selling, Sales, Real Estate Transactions, Short Sales, Marketing, Resellers, Property, Property Management, Residential Homes, Negotiation, First Time Home Buyers, Contract Negotiation, Single Family Homes, Customer Satisfaction, Small Business, Investors, Buyer Representation, REO, Customer Retention, Cold Calling, Online Marketing, Sales Process, Listings, Sales Management, Leadership, Marketing Strategy, Sales Presentations, Direct Sales, Lead Generation, Account Management, Customer Service, Team Building, Management, Strategic Planning, People Management, People Skills, Humorist, Organization Skills, Financial Planning
Education
Portfolio Center 1989 — 1990
Illustration
Southern Polytechnic State University 1986 — 1988
Archetecture
University of West Georgia 1984 — 1986
Phycology
Clayton State University 1983 — 1984
Drafting/Design Engineering Technologies/Technicians
Colonial Hills Christian
American Home Shield July 2015 - Present
ServiceMaster October 2009 - Present
American Home Shield 2013 - July 2015
ServiceMaster March 2009 - 2013
Creel Properties, Inc June 1985 - February 2008
Skills
Supplements, Natural Foods, Art, Warranty, Referrals, Sellers, Investment Properties, Relocation, Real Estate, Selling, Sales, Real Estate Transactions, Short Sales, Marketing, Resellers, Property, Property Management, Residential Homes, Negotiation, First Time Home Buyers, Contract Negotiation, Single Family Homes, Customer Satisfaction, Small Business, Investors, Buyer Representation, REO, Customer Retention, Cold Calling, Online Marketing, Sales Process, Listings, Sales Management, Leadership, Marketing Strategy, Sales Presentations, Direct Sales, Lead Generation, Account Management, Customer Service, Team Building, Management, Strategic Planning, People Management, People Skills, Humorist, Organization Skills, Financial Planning
Education
Portfolio Center 1989 — 1990
Illustration
Southern Polytechnic State University 1986 — 1988
Archetecture
University of West Georgia 1984 — 1986
Phycology
Clayton State University 1983 — 1984
Drafting/Design Engineering Technologies/Technicians
Colonial Hills Christian
Lynn Schroeder's American Home Shield Experience August 1997 - April 2004
Job Manager of the Claims Management & Resolution Department at American Home Shield Corporation
Industry Consumer Services
Experience
American Home Shield Corporation April 2006 - Present
American Home Shield Corporation April 2004 - April 2006
American Home Shield August 1997 - April 2004
Johnson, Sudenga, Latham, Peglow & O'Hare August 1995 - July 1997
Welp, Harrison, Brennecke & Moore June 1988 - May 1992
Skills
Management, Process Improvement, Litigation, Legal Assistance, Claims Management, Negotiation, Call Centers, Contract Negotiation, Customer Retention, Coaching, Customer Satisfaction, Strategic Planning, Sales
Education
Professional Career Development Institute 2004 — 2005
Paralegal Degree
Marshalltown Community College 1985 — 1987
Associate of Science Degree, General/Office Administration
American Home Shield Corporation April 2006 - Present
American Home Shield Corporation April 2004 - April 2006
American Home Shield August 1997 - April 2004
Johnson, Sudenga, Latham, Peglow & O'Hare August 1995 - July 1997
Welp, Harrison, Brennecke & Moore June 1988 - May 1992
Skills
Management, Process Improvement, Litigation, Legal Assistance, Claims Management, Negotiation, Call Centers, Contract Negotiation, Customer Retention, Coaching, Customer Satisfaction, Strategic Planning, Sales
Education
Professional Career Development Institute 2004 — 2005
Paralegal Degree
Marshalltown Community College 1985 — 1987
Associate of Science Degree, General/Office Administration
Denise Gianni Denise Gianni's American Home Shield Experience March 2008 - April 2012
Job Account Manager My NHD
Industry Real Estate
Experience
DisclosureSave September 2012 - November 2014
American Home Shield March 2008 - April 2012
Skills
Real Estate, New Business Development, Marketing, Selling, Sales Management, Salesforce.com, Negotiation, Marketing Communications, Contract Negotiation, Cold Calling, Account Management, Sales, Sales Presentations, Sales Process, Direct Sales, B2B, Sales Operations, Lead Generation, Business Development, CRM, Trade Shows, First Time Home Buyers, Investment Properties
Education
San Bernardino Valley College
DisclosureSave September 2012 - November 2014
American Home Shield March 2008 - April 2012
Skills
Real Estate, New Business Development, Marketing, Selling, Sales Management, Salesforce.com, Negotiation, Marketing Communications, Contract Negotiation, Cold Calling, Account Management, Sales, Sales Presentations, Sales Process, Direct Sales, B2B, Sales Operations, Lead Generation, Business Development, CRM, Trade Shows, First Time Home Buyers, Investment Properties
Education
San Bernardino Valley College
Patti McClellan's American Home Shield Experience March 2007 - February 2014
Job HR Generalist seeking
Industry Human Resources
Experience
West Georgia Health System June 2015 - Present
Seeking New Position February 2015 - Present
HYUNDAI - DYMOS June 2014 - February 2015
American Home Shield March 2007 - February 2014
Callaway Gardens 1990 - 2007
Skills
Payroll, Training, Customer Service, Employee Relations, Human Resources, Performance Management, Team Building, Time Management, Outlook, Customer Satisfaction, Customer Retention, Leadership Development, Coaching, Management, Process Improvement, Team Leadership, Leadership, Microsoft Office
Education
Point University 2014 — 2017
BS, Human Services, General
West Georgia Health System June 2015 - Present
Seeking New Position February 2015 - Present
HYUNDAI - DYMOS June 2014 - February 2015
American Home Shield March 2007 - February 2014
Callaway Gardens 1990 - 2007
Skills
Payroll, Training, Customer Service, Employee Relations, Human Resources, Performance Management, Team Building, Time Management, Outlook, Customer Satisfaction, Customer Retention, Leadership Development, Coaching, Management, Process Improvement, Team Leadership, Leadership, Microsoft Office
Education
Point University 2014 — 2017
BS, Human Services, General
Tina Zimmerman Tina Zimmerman's American Home Shield Experience February 2009 - September 2011
Job Realtor In the Common Wealth of Virginia at Coldwell Banker Ellte
Industry Real Estate
Experience
Coldwell Banker Ellte February 2012 - Present
American Home Shield February 2009 - September 2011
Coldwell Banker Residential Brokerage May 2001 - February 2011
Skills
Buyer Representation, Seller Representation, First Time Home Buyers, Military Relocations, Corporate Relocation, Marketing, Strategic Negotiations, Real Estate, Single Family Homes, Investment Properties, Residential Homes, Listings, Property, Relocation, Short Sales, Townhomes, Sales, Sellers, Foreclosures
Education
Mosby Real Estatee 2001 — 2001
Realtor, Real Estate
MiraCosta College 1988 — 1990
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor, Dean's List
Coldwell Banker Ellte February 2012 - Present
American Home Shield February 2009 - September 2011
Coldwell Banker Residential Brokerage May 2001 - February 2011
Skills
Buyer Representation, Seller Representation, First Time Home Buyers, Military Relocations, Corporate Relocation, Marketing, Strategic Negotiations, Real Estate, Single Family Homes, Investment Properties, Residential Homes, Listings, Property, Relocation, Short Sales, Townhomes, Sales, Sellers, Foreclosures
Education
Mosby Real Estatee 2001 — 2001
Realtor, Real Estate
MiraCosta College 1988 — 1990
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor, Dean's List
Dan Gamache Dan Gamache's American Home Shield Experience July 2012 - June 2015
Job HomeVestors Fleet Property Solutions
Industry Real Estate
Experience
HomeVestors - Fleet Property Solutions January 2008 - Present
American Home Shield July 2012 - June 2015
Countrywide Home Loans May 2007 - November 2007
Countrywide Home Loans September 2005 - May 2007
Countrywide Home Loans December 2003 - September 2005
Education
Stonehill College 1991 — 1995
Bachelor of Arts (BA)
HomeVestors - Fleet Property Solutions January 2008 - Present
American Home Shield July 2012 - June 2015
Countrywide Home Loans May 2007 - November 2007
Countrywide Home Loans September 2005 - May 2007
Countrywide Home Loans December 2003 - September 2005
Education
Stonehill College 1991 — 1995
Bachelor of Arts (BA)
Frank Canter Frank Canter's American Home Shield Experience October 2013 - Present
Job Product Management, Predictive Modeling, Econmetric Analysis at American Home Shield
Industry Consumer Services
Experience
American Home Shield October 2013 - Present
Servicemaster January 2008 - Present
capital one 2005 - 2008
Capital One Bank 2005 - 2007
Hibernia National Bank 1998 - 2004
First Commerce Corp. 1994 - 1998
Skills
Direct Marketing, Analytics, Predictive Modeling, Statistics, Segmentation, Marketing, Data Analysis, SAS, Customer Retention, Analysis, Customer Analysis, Marketing Research, Database Marketing, Data Mining, Campaign Management, CRM, Market Analysis, Market Research, Management, Web Analytics, Competitive Analysis, Banking, Customer Insight, Business Intelligence, Training, Predictive Analytics, Statistical Modeling, Marketing Analytics, Strategy, Customer Acquisition, Business Analytics, Customer Segmentation..., SEM, E-commerce
Education
Texas A&M University 1986 — 1988
BS, Economics
University of New Orleans 1989 — 1994
PhD, Economics
American Home Shield October 2013 - Present
Servicemaster January 2008 - Present
capital one 2005 - 2008
Capital One Bank 2005 - 2007
Hibernia National Bank 1998 - 2004
First Commerce Corp. 1994 - 1998
Skills
Direct Marketing, Analytics, Predictive Modeling, Statistics, Segmentation, Marketing, Data Analysis, SAS, Customer Retention, Analysis, Customer Analysis, Marketing Research, Database Marketing, Data Mining, Campaign Management, CRM, Market Analysis, Market Research, Management, Web Analytics, Competitive Analysis, Banking, Customer Insight, Business Intelligence, Training, Predictive Analytics, Statistical Modeling, Marketing Analytics, Strategy, Customer Acquisition, Business Analytics, Customer Segmentation..., SEM, E-commerce
Education
Texas A&M University 1986 — 1988
BS, Economics
University of New Orleans 1989 — 1994
PhD, Economics
Beth Golden Beth Golden's American Home Shield Experience June 2011 - March 2012
Job Management
Industry Marketing and Advertising
Experience
Golden's Quality Interiors January 2013 - Present
Telecommunication September 2012 - January 2014
ePaymentAmerica June 2012 - August 2012
American Home Shield June 2011 - March 2012
Oden June 2010 - May 2011
Skills
Organizational..., Social Networking, Online Social Networking, Social Media, Data Analysis, Public Speaking, Microsoft Office, Digital Marketing, Strategic Planning, Email Marketing, Sales, Management, Marketing Communications, Leadership, Social Media Marketing, Marketing, Direct Marketing, Marketing Strategy, Advertising, Account Management, Event Management, Public Relations, Event Planning, Customer Service, Online Marketing, B2B, Integrated Marketing, Marketing Management, SEO, Online Advertising
Education
The University of Memphis 2007 — 2011
Bachelor of Business Administration (BBA), Marketing Management
Golden's Quality Interiors January 2013 - Present
Telecommunication September 2012 - January 2014
ePaymentAmerica June 2012 - August 2012
American Home Shield June 2011 - March 2012
Oden June 2010 - May 2011
Skills
Organizational..., Social Networking, Online Social Networking, Social Media, Data Analysis, Public Speaking, Microsoft Office, Digital Marketing, Strategic Planning, Email Marketing, Sales, Management, Marketing Communications, Leadership, Social Media Marketing, Marketing, Direct Marketing, Marketing Strategy, Advertising, Account Management, Event Management, Public Relations, Event Planning, Customer Service, Online Marketing, B2B, Integrated Marketing, Marketing Management, SEO, Online Advertising
Education
The University of Memphis 2007 — 2011
Bachelor of Business Administration (BBA), Marketing Management
Kate Breitenfeld Kate Breitenfeld's American Home Shield Experience May 1993 - December 1996
Job
Industry Accounting
Experience
Leo A Daly November 2012 - Present
Leo A Daly Company January 2002 - November 2012
Mutual of Omaha July 2000 - December 2001
Barnes & Noble College Booksellers August 1997 - March 2001
American Home Shield May 1993 - December 1996
Teen Mania Ministries International 1995 - 1995
Teen Mania Ministries International 1995 - 1995
Skills
Accounting, Financial Reporting, Deltek, Budgets, Customer Service, Financial Analysis, Invoicing, Outlook, Accounts Receivable, Journal Entries, General Ledger, Financial Statements, Project Accounting, Fixed Assets, QuickBooks, Bank Reconciliation, Public Speaking, Accounts Payable, Microsoft Office
Education
University of Nebraska at Omaha 2004 — 2007
Bachelor of Science (B.S.)
Oral Roberts University 1996 — 1999
B.S
Leo A Daly November 2012 - Present
Leo A Daly Company January 2002 - November 2012
Mutual of Omaha July 2000 - December 2001
Barnes & Noble College Booksellers August 1997 - March 2001
American Home Shield May 1993 - December 1996
Teen Mania Ministries International 1995 - 1995
Teen Mania Ministries International 1995 - 1995
Skills
Accounting, Financial Reporting, Deltek, Budgets, Customer Service, Financial Analysis, Invoicing, Outlook, Accounts Receivable, Journal Entries, General Ledger, Financial Statements, Project Accounting, Fixed Assets, QuickBooks, Bank Reconciliation, Public Speaking, Accounts Payable, Microsoft Office
Education
University of Nebraska at Omaha 2004 — 2007
Bachelor of Science (B.S.)
Oral Roberts University 1996 — 1999
B.S
Danerta Sands Danerta Sands's American Home Shield Experience July 2012 - Present
Job Customer Retentions at American Home Shield
Industry Accounting
Experience
American Home Shield July 2012 - Present
Southwest Tennessee Community College August 2010 - May 2013
H&R Block January 2010 - April 2012
Sitel October 2009 - January 2010
ABC Financial Services July 2007 - March 2009
AT&T Mobility February 2006 - July 2007
Air Force Inns January 2004 - February 2006
United States Air Force October 1999 - October 2003
Skills
Microsoft Office, Windows, 10 Key, Answering Telephones, Research, Customer Service, Customer Oriented, Credit Cards, types 35 WPM, Filing, Organizational...
Education
Southwest Tennessee Community College 2010 — 2012
Associate's degree, Accounting
Central High School 1996 — 1999
HS Diploma
American Home Shield July 2012 - Present
Southwest Tennessee Community College August 2010 - May 2013
H&R Block January 2010 - April 2012
Sitel October 2009 - January 2010
ABC Financial Services July 2007 - March 2009
AT&T Mobility February 2006 - July 2007
Air Force Inns January 2004 - February 2006
United States Air Force October 1999 - October 2003
Skills
Microsoft Office, Windows, 10 Key, Answering Telephones, Research, Customer Service, Customer Oriented, Credit Cards, types 35 WPM, Filing, Organizational...
Education
Southwest Tennessee Community College 2010 — 2012
Associate's degree, Accounting
Central High School 1996 — 1999
HS Diploma
Cheryl Boone-McCrae Cheryl Boone-McCrae's American Home Shield Experience January 1997 - July 2002
Job Assistant to the Chief Marketing Officer at CEB
Industry Research
Experience
CEB October 2005 - Present
Independent Contractor August 2002 - October 2005
American Home Shield January 1997 - July 2002
TeleCheck October 1990 - January 1996
Paine Webber August 1986 - October 1990
Skills
Data Analysis, Business Development, Management Consulting, Market Research, Analytics, Business Strategy, Strategy, Salesforce.com, Financial Modeling, Strategic Planning, Leadership, Competitive Analysis, Strategic Partnerships, Marketing Strategy, Benchmarking
Education
Rutgers University-New Brunswick 1981 — 1985
BA, Economics
Ossining High School
Ossining High School
CEB October 2005 - Present
Independent Contractor August 2002 - October 2005
American Home Shield January 1997 - July 2002
TeleCheck October 1990 - January 1996
Paine Webber August 1986 - October 1990
Skills
Data Analysis, Business Development, Management Consulting, Market Research, Analytics, Business Strategy, Strategy, Salesforce.com, Financial Modeling, Strategic Planning, Leadership, Competitive Analysis, Strategic Partnerships, Marketing Strategy, Benchmarking
Education
Rutgers University-New Brunswick 1981 — 1985
BA, Economics
Ossining High School
Ossining High School
Stephanie Ardoin Stephanie Ardoin's American Home Shield Experience January 2002 - May 2006
Job Director, Client Services
Industry Professional Training & Coaching
Experience
3GS June 2008 - Present
Bay Area News Group May 2012 - May 2014
Shoe Pavilion May 2007 - June 2008
Copart Inc May 2006 - May 2007
American Home Shield January 2002 - May 2006
Soft Shell January 2001 - January 2002
Skills
Coaching, Training, Account Management, Team Building, Salesforce.com, Solution Selling, Marketing Strategy, Leadership Development, Customer Service, Strategic Planning, PowerPoint, Leadership, Microsoft Word, Program Management
Education
Santa Rosa Junior College
Sonoma State University
3GS June 2008 - Present
Bay Area News Group May 2012 - May 2014
Shoe Pavilion May 2007 - June 2008
Copart Inc May 2006 - May 2007
American Home Shield January 2002 - May 2006
Soft Shell January 2001 - January 2002
Skills
Coaching, Training, Account Management, Team Building, Salesforce.com, Solution Selling, Marketing Strategy, Leadership Development, Customer Service, Strategic Planning, PowerPoint, Leadership, Microsoft Word, Program Management
Education
Santa Rosa Junior College
Sonoma State University
Angela Gillis Angela Gillis's American Home Shield Experience May 2004 - August 2006
Job Creative Professional
Industry Security and Investigations
Experience
J.Jill, Drapers & Damons, Abode May 2004 - Present
American Home Shield May 2004 - August 2006
National Trademark Investigations April 2002 - April 2003
Skills
Background Checks, Surveillance, Intellectual Property, Executive Protection, Evidence, Trademark Infringement, Private Investigations, Investigation, Corporate Security
Education
DeVry Technical University-California
Santa Rosa Junior College
J.Jill, Drapers & Damons, Abode May 2004 - Present
American Home Shield May 2004 - August 2006
National Trademark Investigations April 2002 - April 2003
Skills
Background Checks, Surveillance, Intellectual Property, Executive Protection, Evidence, Trademark Infringement, Private Investigations, Investigation, Corporate Security
Education
DeVry Technical University-California
Santa Rosa Junior College
Paul Ott's American Home Shield Experience September 2011 - Present
Job Connecticut Account Executive for American Home Shield
Industry Real Estate
Experience
American Home Shield September 2011 - Present
Wm Raveis Real Estate June 2009 - September 2011
Wm Raveis Real Estate 2009 - September 2011
Prudential Connecticut Realty August 2004 - July 2009
Skills
Sellers, Relocation, Real Estate, Sales, Leadership, Buyer Representation, First Time Home Buyers, New Home Sales, Condos, Single Family Homes, Short Sales, Referrals, Listings, Luxury, Investors, Foreclosures, Residential Homes, Selling, Real Estate Transactions, Investment Properties, Buyers, Home Staging, Seniors
Education
Massachusetts College of Art
BFA, art and education
paier school of art
art
American Home Shield September 2011 - Present
Wm Raveis Real Estate June 2009 - September 2011
Wm Raveis Real Estate 2009 - September 2011
Prudential Connecticut Realty August 2004 - July 2009
Skills
Sellers, Relocation, Real Estate, Sales, Leadership, Buyer Representation, First Time Home Buyers, New Home Sales, Condos, Single Family Homes, Short Sales, Referrals, Listings, Luxury, Investors, Foreclosures, Residential Homes, Selling, Real Estate Transactions, Investment Properties, Buyers, Home Staging, Seniors
Education
Massachusetts College of Art
BFA, art and education
paier school of art
art
Glenn Findley Glenn Findley's American Home Shield Experience September 2009 - July 2013
Job New Home Northeast/MidAtlantic Region RVP at 210 Home Buyers Warranty
Industry Real Estate
Experience
2-10 Home Buyers Warranty July 2013 - Present
American Home Shield September 2009 - July 2013
American Home Shield June 2007 - 2009
American Home Shield November 2003 - June 2007
American Home Shield July 2000 - November 2003
New Homes Guide February 1999 - July 2000
The Millstone Group February 1993 - July 1997
Skills
Negotiation, Investors, New Home Sales, Marketing, Customer Service, Foreclosures, Sellers, Selling, Contract Negotiation, Real Estate, ABR, First Time Home Buyers, Sales, New Business Development, Relocation, Short Sales, Buyer Representation, Rentals, Account Management, Residential Homes, Luxury, REO, Single Family Homes, Referrals, Marketing Strategy, Advertising, Strategic Planning, Condos, Small Business, Real Estate Transactions, Investment Properties
Education
The College of New Jersey 1988 — 1992
Communications
2-10 Home Buyers Warranty July 2013 - Present
American Home Shield September 2009 - July 2013
American Home Shield June 2007 - 2009
American Home Shield November 2003 - June 2007
American Home Shield July 2000 - November 2003
New Homes Guide February 1999 - July 2000
The Millstone Group February 1993 - July 1997
Skills
Negotiation, Investors, New Home Sales, Marketing, Customer Service, Foreclosures, Sellers, Selling, Contract Negotiation, Real Estate, ABR, First Time Home Buyers, Sales, New Business Development, Relocation, Short Sales, Buyer Representation, Rentals, Account Management, Residential Homes, Luxury, REO, Single Family Homes, Referrals, Marketing Strategy, Advertising, Strategic Planning, Condos, Small Business, Real Estate Transactions, Investment Properties
Education
The College of New Jersey 1988 — 1992
Communications
Stephanie D. Burrus's American Home Shield Experience January 2006 - May 2008
Job Seeking Employment
Industry Staffing and Recruiting
Experience
Robert Half March 2014 - July 2014
Youth Villages April 2011 - March 2013
Sitel Corporation September 2009 - January 2010
American Home Shield January 2006 - May 2008
Union Planters Bank January 1999 - April 2001
Skills
Customer Service, Sales, Microsoft Office, Data Entry, Microsoft Excel, Research, PowerPoint, Microsoft Word, Outlook, Training, Leadership, Process Improvement, Public Speaking, Time Management, Call Centers, Insurance, Teamwork, Payroll, Administrative..., Team Building, Invoicing
Education
Remington College-Memphis Campus 2010 — 2010
Diploma, Medical Billing & Coding
Robert Half March 2014 - July 2014
Youth Villages April 2011 - March 2013
Sitel Corporation September 2009 - January 2010
American Home Shield January 2006 - May 2008
Union Planters Bank January 1999 - April 2001
Skills
Customer Service, Sales, Microsoft Office, Data Entry, Microsoft Excel, Research, PowerPoint, Microsoft Word, Outlook, Training, Leadership, Process Improvement, Public Speaking, Time Management, Call Centers, Insurance, Teamwork, Payroll, Administrative..., Team Building, Invoicing
Education
Remington College-Memphis Campus 2010 — 2010
Diploma, Medical Billing & Coding
Mike Cuppett's American Home Shield Experience August 2001 - September 2006
Job Business Resiliency Architect | Army Vet | Writer
Industry Information Technology and Services
Experience
Express Scripts June 2015 - Present
Express Scripts January 2013 - May 2015
Accredo - an Express Scripts Company March 2010 - December 2012
Paladin Consulting, Inc. September 2009 - March 2010
ServiceMaster September 2006 - June 2009
American Home Shield August 2001 - September 2006
Hilton Hotels April 2000 - August 2001
Coors Brewing Company July 1998 - April 2000
Cummins Engine Company July 1996 - July 1998
City of Richmond, VA July 1994 - July 1996
Education
Park University
BS, Management and Computer Information Systems
University of Maryland University College - European Division
AS, Computer Studies
Professional Development
United States Army
Express Scripts June 2015 - Present
Express Scripts January 2013 - May 2015
Accredo - an Express Scripts Company March 2010 - December 2012
Paladin Consulting, Inc. September 2009 - March 2010
ServiceMaster September 2006 - June 2009
American Home Shield August 2001 - September 2006
Hilton Hotels April 2000 - August 2001
Coors Brewing Company July 1998 - April 2000
Cummins Engine Company July 1996 - July 1998
City of Richmond, VA July 1994 - July 1996
Education
Park University
BS, Management and Computer Information Systems
University of Maryland University College - European Division
AS, Computer Studies
Professional Development
United States Army
Rick Ascolese Rick Ascolese's American Home Shield Experience May 1985 - November 2004
Job Chief Executive Officer at Coverall HealthBased Cleaning System
Industry Consumer Services
Experience
Coverall Health-Based Cleaning System March 2012 - Present
Self Employed September 2010 - February 2012
TruGreen LandCare November 2004 - August 2010
ServiceMaster November 2004 - August 2010
AmeriSpec Home Inspection Service March 1995 - November 2004
American Home Shield May 1985 - November 2004
General Electric January 1981 - June 1985
Skills
Operations Management, Strategy, Strategic Planning, Contract Negotiation, Start-ups, Sales Management, Customer Retention, Team Building, Leadership, Management, New Business Development, Budgets
Education
University of Cincinnati College of Business 1978 — 1980
MBA, Management/Marketing
Miami University 1972 — 1976
BA, Sociology
Coverall Health-Based Cleaning System March 2012 - Present
Self Employed September 2010 - February 2012
TruGreen LandCare November 2004 - August 2010
ServiceMaster November 2004 - August 2010
AmeriSpec Home Inspection Service March 1995 - November 2004
American Home Shield May 1985 - November 2004
General Electric January 1981 - June 1985
Skills
Operations Management, Strategy, Strategic Planning, Contract Negotiation, Start-ups, Sales Management, Customer Retention, Team Building, Leadership, Management, New Business Development, Budgets
Education
University of Cincinnati College of Business 1978 — 1980
MBA, Management/Marketing
Miami University 1972 — 1976
BA, Sociology
Elizabeth Kimbler Elizabeth Kimbler's American Home Shield Experience September 2013 - Present
Job AE at American Home Shield Circle of Excellence
Industry Real Estate
Experience
American Home Shield September 2013 - Present
Jennifer Nelson, LLC January 2010 - September 2013
EDGE Entertainment Distribution April 2004 - June 2010
Atlantic High School August 2000 - June 2002
Danka Office Imaging August 1997 - June 2000
Skills
Teaching, Sales Pipeline..., Territory Planning, Sales, Budgets, Public Speaking, Customer Service, Strategic Planning, Event Planning, Small Business, Building Relationships, Negotiation, Selling Skills, Forecasting, Marketing Communications, Fundraising, Recruiting, Marketing Strategy, Sales Management, Sales Operations, Leadership, Selling, Management, CRM, New Business Development, Solution Selling, Account Management, Time Management, Marketing, Cold Calling, Social Networking, Sales Process, Social Media, Training, Direct Sales, Salesforce.com, Project Management, B2B, Coaching, Lead Generation, Social Media Marketing, Sales Presentations, Team Building, Project Planning, Real Estate
Education
Wright State University 1992 — 2013
Bachelor of Arts (BA), Professional Writing, Communication
Sinclair Community College 2012 — 2012
Real Estate
University of Dayton 1999 — 2004
30 HOURS IN GRAD SCHOOL OF TEACHER EDUCATION, Education, 4.0 Graduate School of Education 30 hrs
American Home Shield September 2013 - Present
Jennifer Nelson, LLC January 2010 - September 2013
EDGE Entertainment Distribution April 2004 - June 2010
Atlantic High School August 2000 - June 2002
Danka Office Imaging August 1997 - June 2000
Skills
Teaching, Sales Pipeline..., Territory Planning, Sales, Budgets, Public Speaking, Customer Service, Strategic Planning, Event Planning, Small Business, Building Relationships, Negotiation, Selling Skills, Forecasting, Marketing Communications, Fundraising, Recruiting, Marketing Strategy, Sales Management, Sales Operations, Leadership, Selling, Management, CRM, New Business Development, Solution Selling, Account Management, Time Management, Marketing, Cold Calling, Social Networking, Sales Process, Social Media, Training, Direct Sales, Salesforce.com, Project Management, B2B, Coaching, Lead Generation, Social Media Marketing, Sales Presentations, Team Building, Project Planning, Real Estate
Education
Wright State University 1992 — 2013
Bachelor of Arts (BA), Professional Writing, Communication
Sinclair Community College 2012 — 2012
Real Estate
University of Dayton 1999 — 2004
30 HOURS IN GRAD SCHOOL OF TEACHER EDUCATION, Education, 4.0 Graduate School of Education 30 hrs
Selena La Rue Selena La Rue's American Home Shield Experience January 2000 - August 2000
Job Admissions Assistant at Face The World Foundation | Photographer at La Rue Photography
Industry Executive Office
Experience
Face The World Foundation August 2013 - Present
La Rue Photography September 2012 - Present
Edgar Law Firm September 2000 - September 2012
American Home Shield January 2000 - August 2000
Skills
Administrative..., QuickBooks, Microsoft Word, Microsoft Excel, Receptionist Duties, Bill Paying, Supply Ordering, Proofreading, Digital Photography, Event Photography, Headshots, Family Photography, Nature Photography
Education
Sonoma State University 2006 — 2009
Bachelor of Arts (B.A.), Psychology
Santa Rosa Junior College 1998 — 2003
Associate's degree
Face The World Foundation August 2013 - Present
La Rue Photography September 2012 - Present
Edgar Law Firm September 2000 - September 2012
American Home Shield January 2000 - August 2000
Skills
Administrative..., QuickBooks, Microsoft Word, Microsoft Excel, Receptionist Duties, Bill Paying, Supply Ordering, Proofreading, Digital Photography, Event Photography, Headshots, Family Photography, Nature Photography
Education
Sonoma State University 2006 — 2009
Bachelor of Arts (B.A.), Psychology
Santa Rosa Junior College 1998 — 2003
Associate's degree
Gerald Griggs's American Home Shield Experience February 2015 - Present
Job Authorizer at American Home Shield
Industry Outsourcing/Offshoring
Experience
American Home Shield February 2015 - Present
Afni December 2010 - February 2015
Target September 2008 - January 2012
Skills
Customer Experience, Call Center, Customer Satisfaction, Customer Service, Call Centers, Outsourcing, Sales, Customer Retention, Training, Process Improvement, Team Leadership, Performance Management, BPO, Workforce Management, Management, Account Management, Vendor Management, Team Management, CRM, Contact Centers, Recruiting, Telecommunications
Education
Southern Union State Community College 2007 — 2010
Business Administration, Management and Operations
Loachapoka High School 2001 — 2005
High school Diploma
American Home Shield February 2015 - Present
Afni December 2010 - February 2015
Target September 2008 - January 2012
Skills
Customer Experience, Call Center, Customer Satisfaction, Customer Service, Call Centers, Outsourcing, Sales, Customer Retention, Training, Process Improvement, Team Leadership, Performance Management, BPO, Workforce Management, Management, Account Management, Vendor Management, Team Management, CRM, Contact Centers, Recruiting, Telecommunications
Education
Southern Union State Community College 2007 — 2010
Business Administration, Management and Operations
Loachapoka High School 2001 — 2005
High school Diploma
Robert Bonnet Robert Bonnet's American Home Shield Experience 2002 - 2005
Job Finance Manager
Industry Marketing and Advertising
Experience
Flamingo July 2008 - Present
STC Engineering 2006 - 2008
American Home Shield 2002 - 2005
Skills
Marketing Strategy, Account Management, Brand Architecture, Copywriting, Customer Insight, Social Media, Brand Development, Consumer Behaviour, Ethnography, Direct Marketing, Advertising, Focus Groups, Online Advertising, Integrated Marketing, B2B, Advertising Research, Social Media Marketing, Marketing, Marketing Communications, Public Relations, Creative Direction, Consumer Insight, Event Management, Digital Strategy
Education
San Francisco State University 2005 — 2007
BA, International Relations
Santa Rosa Junior College 2001 — 2005
AA, General Studies
Flamingo July 2008 - Present
STC Engineering 2006 - 2008
American Home Shield 2002 - 2005
Skills
Marketing Strategy, Account Management, Brand Architecture, Copywriting, Customer Insight, Social Media, Brand Development, Consumer Behaviour, Ethnography, Direct Marketing, Advertising, Focus Groups, Online Advertising, Integrated Marketing, B2B, Advertising Research, Social Media Marketing, Marketing, Marketing Communications, Public Relations, Creative Direction, Consumer Insight, Event Management, Digital Strategy
Education
San Francisco State University 2005 — 2007
BA, International Relations
Santa Rosa Junior College 2001 — 2005
AA, General Studies
Dan Brinker Dan Brinker's American Home Shield Experience March 1985 - June 1995
Job Founding Partner at Wild California Healthy Crisps
Industry Accounting
Experience
Randal Optimal Nutrients January 2013 - Present
Wild California June 2012 - Present
Dan Brinker and Associates August 2001 - Present
American TonerServ January 2006 - January 2009
Benchmark Lending Group August 2001 - June 2004
American Home Shield March 1985 - June 1995
Skills
Management, Marketing Strategy, Venture Capital, Start-ups, Entrepreneurship, Financial Analysis, Accounting, Human Resources, Leadership, Strategic Planning, Mergers & Acquisitions, Sales, Executive Management, Strategic Financial..., Team Building, Marketing, Mergers, New Business Development, Finance, Management Consulting, Financial Services, Business Planning
Education
Santa Clara University - Leavey School of Business 1975 — 1979
BSC, Accounting
Santa Clara University - Leavey School of Business
Accounting
Randal Optimal Nutrients January 2013 - Present
Wild California June 2012 - Present
Dan Brinker and Associates August 2001 - Present
American TonerServ January 2006 - January 2009
Benchmark Lending Group August 2001 - June 2004
American Home Shield March 1985 - June 1995
Skills
Management, Marketing Strategy, Venture Capital, Start-ups, Entrepreneurship, Financial Analysis, Accounting, Human Resources, Leadership, Strategic Planning, Mergers & Acquisitions, Sales, Executive Management, Strategic Financial..., Team Building, Marketing, Mergers, New Business Development, Finance, Management Consulting, Financial Services, Business Planning
Education
Santa Clara University - Leavey School of Business 1975 — 1979
BSC, Accounting
Santa Clara University - Leavey School of Business
Accounting
Ken Durrett Ken Durrett's American Home Shield Experience 1988 - 2006
Job Retired
Industry Insurance
Experience
Retired 2006 - 2012
Crye Leike Realtors March 2007 - November 2010
American Home Shield 1988 - 2006
Harris Corporation 1980 - 1986
Skills
Contract Negotiation, Strategic Planning, Selling, Team Building, Real Estate, Real Estate Transactions, Customer Service, Budgets
Education
Texas Tech University 1961 — 1965
Abernathy High School 1957 — 1961
Retired 2006 - 2012
Crye Leike Realtors March 2007 - November 2010
American Home Shield 1988 - 2006
Harris Corporation 1980 - 1986
Skills
Contract Negotiation, Strategic Planning, Selling, Team Building, Real Estate, Real Estate Transactions, Customer Service, Budgets
Education
Texas Tech University 1961 — 1965
Abernathy High School 1957 — 1961
Dawn Kraemer Dawn Kraemer's American Home Shield Experience December 2011 - December 2014
Job Cashier at Tobacco Center
Industry Transportation/Trucking/Railroad
Experience
Tobacco Center April 2015 - Present
American Home Shield December 2011 - December 2014
Keller Williams Legacy May 2009 - December 2010
American Express Business Travel August 1997 - January 2009
US Air Force Services Organization April 1990 - August 1995
San Antonio College 1987 - 1988
Skills
Real Estate, Leadership, Referrals, Social Media Marketing, Marketing, Sales, Advertising, Customer Service, Sellers, Public Relations, First Time Home Buyers, Selling, Time Management, Contract Negotiation, Hotels, Editing, Account Management, Customer Satisfaction, Journalism, Marketing Strategy, Negotiation
Education
St. Mary's University 1988 — 1990
BA, English/Communication Arts
San Antonio College 1986 — 1988
Journalism
San Antonio Board of Realtors
Tobacco Center April 2015 - Present
American Home Shield December 2011 - December 2014
Keller Williams Legacy May 2009 - December 2010
American Express Business Travel August 1997 - January 2009
US Air Force Services Organization April 1990 - August 1995
San Antonio College 1987 - 1988
Skills
Real Estate, Leadership, Referrals, Social Media Marketing, Marketing, Sales, Advertising, Customer Service, Sellers, Public Relations, First Time Home Buyers, Selling, Time Management, Contract Negotiation, Hotels, Editing, Account Management, Customer Satisfaction, Journalism, Marketing Strategy, Negotiation
Education
St. Mary's University 1988 — 1990
BA, English/Communication Arts
San Antonio College 1986 — 1988
Journalism
San Antonio Board of Realtors
Rick Strickland Rick Strickland's American Home Shield Experience January 2015 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield January 2015 - Present
Stanley Security Solutions September 2004 - December 2014
American Valve, Inc May 2003 - March 2004
Prevent, Inc. March 2002 - March 2003
Cherokee Marketing January 2000 - March 2002
Duke Energy Corporation September 1980 - December 1999
Skills
Customer Service, CCTV, Marketing, Security, Business Development
Education
Appalachian State University 1974 — 1977
Bachelor of Science (BS), Business Administration
Rockingham Community College 1973 — 1974
American Home Shield January 2015 - Present
Stanley Security Solutions September 2004 - December 2014
American Valve, Inc May 2003 - March 2004
Prevent, Inc. March 2002 - March 2003
Cherokee Marketing January 2000 - March 2002
Duke Energy Corporation September 1980 - December 1999
Skills
Customer Service, CCTV, Marketing, Security, Business Development
Education
Appalachian State University 1974 — 1977
Bachelor of Science (BS), Business Administration
Rockingham Community College 1973 — 1974
Heath Taylor Heath Taylor's American Home Shield Experience August 2006 - July 2007
Job Account Manager at Vertek Solutions, Inc.
Industry Information Technology and Services
Experience
Vertek Solutions, Inc. August 2012 - Present
Vertek Solutions, Inc. January 2011 - August 2012
Covenant Reliance Producers 2007 - 2011
American Home Shield August 2006 - July 2007
American Home Shield January 2004 - August 2006
American Home Shield January 2000 - December 2004
Skills
Healthcare Information..., Technical Recruiting, Applicant Tracking..., Cold Calling, Healthcare, Information Technology, Business Development, Sourcing, Customer Service, Team Building, Leadership, Direct Marketing, Negotiation, Process Improvement, Recruiting, Talent Acquisition, Human Resources, New Business Development, Training, Management, Vendor Management, Consulting, Temporary Placement, Account Management, Team Leadership, Marketing, EMR, Strategic Planning, Salesforce.com, Networking, EHR, Sales
Education
The University of Memphis 2003 — 2006
Bachelor's - Marketing Management
Germantown High School 1991 — 1995
Vertek Solutions, Inc. August 2012 - Present
Vertek Solutions, Inc. January 2011 - August 2012
Covenant Reliance Producers 2007 - 2011
American Home Shield August 2006 - July 2007
American Home Shield January 2004 - August 2006
American Home Shield January 2000 - December 2004
Skills
Healthcare Information..., Technical Recruiting, Applicant Tracking..., Cold Calling, Healthcare, Information Technology, Business Development, Sourcing, Customer Service, Team Building, Leadership, Direct Marketing, Negotiation, Process Improvement, Recruiting, Talent Acquisition, Human Resources, New Business Development, Training, Management, Vendor Management, Consulting, Temporary Placement, Account Management, Team Leadership, Marketing, EMR, Strategic Planning, Salesforce.com, Networking, EHR, Sales
Education
The University of Memphis 2003 — 2006
Bachelor's - Marketing Management
Germantown High School 1991 — 1995
Rick Trimble Rick Trimble's American Home Shield Experience August 2013 - Present
Job Account Executive at American Home Shield
Industry Consumer Services
Experience
American Home Shield August 2013 - Present
Snyder's-Lance, Inc. September 2009 - December 2012
United Airlines October 1985 - January 2009
Skills
Account Management, Strategic Negotiations, Warehouse Management, Sales Management, New Business Development, Negotiation, Operations Management, Customer Relations, Team Leadership, Customer Service, Budgeting, Contract Negotiations, Key Account Management, Airlines, PowerPoint, Consultative Selling, Contract Negotiation, B2B, Excel, Sales Process, Sales Presentations, CRM, Sales, Sales Operations, Pricing, Cross-functional Team..., Customer Satisfaction, Competitive Analysis, Management, Business Development
Education
Northern Illinois University
BS, Marketing, Economics
American Home Shield August 2013 - Present
Snyder's-Lance, Inc. September 2009 - December 2012
United Airlines October 1985 - January 2009
Skills
Account Management, Strategic Negotiations, Warehouse Management, Sales Management, New Business Development, Negotiation, Operations Management, Customer Relations, Team Leadership, Customer Service, Budgeting, Contract Negotiations, Key Account Management, Airlines, PowerPoint, Consultative Selling, Contract Negotiation, B2B, Excel, Sales Process, Sales Presentations, CRM, Sales, Sales Operations, Pricing, Cross-functional Team..., Customer Satisfaction, Competitive Analysis, Management, Business Development
Education
Northern Illinois University
BS, Marketing, Economics
Larry Roache Larry Roache's American Home Shield Experience January 1990 - June 1999
Job Northeast Marketing Advisor at Continuity Programs Inc.
Industry Marketing and Advertising
Experience
Continuity Programs Inc. June 2000 - Present
Continuity Programs Inc. 2000 - 2009
American Home Shield January 1990 - June 1999
Skills
Marketing Strategy, Direct Marketing, Lead Generation, Digital Marketing, Sales, Social Media Marketing, Online Advertising, Marketing
Education
Massasoit Community College 1964 — 1966
Business Administration, Economics
Continuity Programs Inc. June 2000 - Present
Continuity Programs Inc. 2000 - 2009
American Home Shield January 1990 - June 1999
Skills
Marketing Strategy, Direct Marketing, Lead Generation, Digital Marketing, Sales, Social Media Marketing, Online Advertising, Marketing
Education
Massasoit Community College 1964 — 1966
Business Administration, Economics
Sherry Simon Sherry Simon's American Home Shield Experience 2004 - 2009
Job Customer Service and Account Support
Industry Marketing and Advertising
Experience
ProPak June 2011 - Present
Quill.com May 2010 - June 2011
American Home Shield 2004 - 2009
Independent Print Broker 2002 - 2004
RPP Printing Enterprises 1990 - 2002
Skills
Outstanding Customer..., Increasing Revenues, Training Presentations, Building Strategic..., Pricing Negotiations, Administrative Support, Order Entry, Inside Sales, Account Maintenance, Large Account Sales, Territory Analysis, Relationship Development, Creative Problem Solving, Skilled Communicator, Sales Presentations, Salesforce.com, Word, Excel, Outlook, Access
Education
Roosevelt University
B.A., English/History
ProPak June 2011 - Present
Quill.com May 2010 - June 2011
American Home Shield 2004 - 2009
Independent Print Broker 2002 - 2004
RPP Printing Enterprises 1990 - 2002
Skills
Outstanding Customer..., Increasing Revenues, Training Presentations, Building Strategic..., Pricing Negotiations, Administrative Support, Order Entry, Inside Sales, Account Maintenance, Large Account Sales, Territory Analysis, Relationship Development, Creative Problem Solving, Skilled Communicator, Sales Presentations, Salesforce.com, Word, Excel, Outlook, Access
Education
Roosevelt University
B.A., English/History
Glenda Cunningham Glenda Cunningham's American Home Shield Experience February 2010 - June 2011
Job Contractor at HewlettPackard
Industry Education Management
Experience
Hewlett-Packard June 2011 - Present
Clarity Consultants September 2008 - Present
Chevron September 2008 - Present
American Home Shield February 2010 - June 2011
SDI and Kudos December 1996 - September 2008
Independent August 1989 - August 1996
CPT 1985 - 1989
Skills
Instructional Design, Training, Learning Management, Captivate, Employee Training, Organizational..., Blended Learning, Needs Analysis, Team Building, Training Delivery, Leadership Development, Onboarding, Process Improvement, Instructor-led Training, Performance Management, Talent Management, Technical Writing, Learning Management..., E-Learning, Teaching, Organizational Learning, Workshop Facilitation, Staff Development, Salesforce.com, Performance Improvement, Hands-on Training
Education
Old Dominion University 1967 — 1972
BS, Education
Hewlett-Packard June 2011 - Present
Clarity Consultants September 2008 - Present
Chevron September 2008 - Present
American Home Shield February 2010 - June 2011
SDI and Kudos December 1996 - September 2008
Independent August 1989 - August 1996
CPT 1985 - 1989
Skills
Instructional Design, Training, Learning Management, Captivate, Employee Training, Organizational..., Blended Learning, Needs Analysis, Team Building, Training Delivery, Leadership Development, Onboarding, Process Improvement, Instructor-led Training, Performance Management, Talent Management, Technical Writing, Learning Management..., E-Learning, Teaching, Organizational Learning, Workshop Facilitation, Staff Development, Salesforce.com, Performance Improvement, Hands-on Training
Education
Old Dominion University 1967 — 1972
BS, Education
Ken Stettler Ken Stettler's American Home Shield Experience December 1992 - March 1994
Job Project Mgr on Contract to Agilent Technologies (Dry Development)
Industry Information Technology and Services
Experience
Agilent Technologies April 2012 - Present
Agilent Technologies August 2010 - January 2012
Agilent Technologies April 2010 - July 2010
Stettler Associates April 2007 - April 2010
Agilent Technologies November 1999 - August 2006
Hewlett Packard March 1994 - November 1999
American Home Shield December 1992 - March 1994
Ken Stettler - Consulting December 1991 - December 1992
Skills
PMP, Process Improvement, Six Sigma, MS Project, Program Management, Cross-functional Team..., Integration, Vendor Management, Project Management, Project Portfolio..., Software Project..., Visio, ERP, Requirements Analysis, IT Management, IT Strategy, Business Analysis
Education
Santa Rosa Junior College
AA, Electronics
Sonoma State University
BA, Management
Agilent Technologies April 2012 - Present
Agilent Technologies August 2010 - January 2012
Agilent Technologies April 2010 - July 2010
Stettler Associates April 2007 - April 2010
Agilent Technologies November 1999 - August 2006
Hewlett Packard March 1994 - November 1999
American Home Shield December 1992 - March 1994
Ken Stettler - Consulting December 1991 - December 1992
Skills
PMP, Process Improvement, Six Sigma, MS Project, Program Management, Cross-functional Team..., Integration, Vendor Management, Project Management, Project Portfolio..., Software Project..., Visio, ERP, Requirements Analysis, IT Management, IT Strategy, Business Analysis
Education
Santa Rosa Junior College
AA, Electronics
Sonoma State University
BA, Management
Kristi Santos, CSP's American Home Shield Experience 1995 - 1996
Job Recruiter at HCA Physician Services Group
Industry Human Resources
Experience
HCA Physician Services Group June 2015 - Present
Premiere Credit of North America January 2015 - June 2015
CoWorx Staffing Services July 2012 - December 2014
ITT Technical Institute August 2010 - June 2012
Randstad USA April 2005 - August 2010
Randstad April 2005 - August 2010
American Home Shield 1995 - 1996
Skills
Staff Development, College Recruiting, Talent Acquisition, Technical Recruiting, Onboarding, Recruiting, Temporary Placement, Career Counseling, Employee Relations, Screening, Talent Management, Temporary Staffing, Sourcing, Internet Recruiting, Resume Writing, Permanent Placement, New Hire Orientations, Job Fairs, Recruitment Advertising, Employee Engagement, Coaching, PeopleSoft, Job Coaching, Background Checks, Career Development, Interview Preparation, Reference Checking, Interviewing Skills, Staff Retention, Employment Law, Payroll, Job Search Strategies, Interviews, Employee Management, Labor Relations, Recruitment Training, Hiring, Training, Human Resources, Management, Applicant Tracking..., Contract Recruitment, Screening Resumes, Staffing Services, Job Descriptions, Executive Search, Workforce Planning, Benefits Administration, HRIS, Leadership
Education
Middle Tennessee State University 2001 — 2003
BS, Economics
HCA Physician Services Group June 2015 - Present
Premiere Credit of North America January 2015 - June 2015
CoWorx Staffing Services July 2012 - December 2014
ITT Technical Institute August 2010 - June 2012
Randstad USA April 2005 - August 2010
Randstad April 2005 - August 2010
American Home Shield 1995 - 1996
Skills
Staff Development, College Recruiting, Talent Acquisition, Technical Recruiting, Onboarding, Recruiting, Temporary Placement, Career Counseling, Employee Relations, Screening, Talent Management, Temporary Staffing, Sourcing, Internet Recruiting, Resume Writing, Permanent Placement, New Hire Orientations, Job Fairs, Recruitment Advertising, Employee Engagement, Coaching, PeopleSoft, Job Coaching, Background Checks, Career Development, Interview Preparation, Reference Checking, Interviewing Skills, Staff Retention, Employment Law, Payroll, Job Search Strategies, Interviews, Employee Management, Labor Relations, Recruitment Training, Hiring, Training, Human Resources, Management, Applicant Tracking..., Contract Recruitment, Screening Resumes, Staffing Services, Job Descriptions, Executive Search, Workforce Planning, Benefits Administration, HRIS, Leadership
Education
Middle Tennessee State University 2001 — 2003
BS, Economics
Robert Steinberg's American Home Shield Experience February 2001 - May 2008
Job sales at Culinary Software Services
Industry Computer Software
Experience
CULINARY SOFTWARE SERVICES February 2010 - Present
ASPEN CREEK CONSULTING, Thornton, Co January 2008 - Present
AMERICAN HOME SHIELD February 2001 - May 2008
American Home Shield February 2003 - May 2006
American Home Shield February 2002 - May 2003
American Home Shield February 2001 - February 2002
Skills
Account Management, Customer Service, Microsoft Excel, Microsoft Office, Sales, Sales Management, Team Building
Education
University of Phoenix 2003 — 2005
Bachelors Degree, Business and Marketing
Santa Rosa Junior College 2000 — 2002
Psychiatric Technician Certification Program
Sonoma State University 1992 — 1997
Anthropology; Geology
CULINARY SOFTWARE SERVICES February 2010 - Present
ASPEN CREEK CONSULTING, Thornton, Co January 2008 - Present
AMERICAN HOME SHIELD February 2001 - May 2008
American Home Shield February 2003 - May 2006
American Home Shield February 2002 - May 2003
American Home Shield February 2001 - February 2002
Skills
Account Management, Customer Service, Microsoft Excel, Microsoft Office, Sales, Sales Management, Team Building
Education
University of Phoenix 2003 — 2005
Bachelors Degree, Business and Marketing
Santa Rosa Junior College 2000 — 2002
Psychiatric Technician Certification Program
Sonoma State University 1992 — 1997
Anthropology; Geology
Babita Singh's American Home Shield Experience June 2015 - August 2015
Job ATG Developer Intern at American Home Shield
Industry Computer Software
Experience
Syracuse University August 2014 - Present
American Home Shield June 2015 - August 2015
Abhyudaya Technologies July 2013 - May 2014
Skills
Data Structures, Computer Security, Java, C#, Databases, Algorithm Development, Web Technologies, Software Modeling, Linux, XML, HTML, C++, C, DB2, RAD, SQL, Visual Studio, Visio, Rational Rose..., Fedora, Android Development, Android SDK, Eclipse, NetBeans, Kernel Programming, VMware, JSON, JavaScript, DHTML, ATG Commerce, JBoss EAP, ATG Dynamo, Agile Application...
Education
Syracuse University 2014 — 2016
Master of Science (MS), Computer Engineering (Software Track)
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2009 — 2013
Bachelor of Engineering (BE), Computer Science, 3.7
Syracuse University August 2014 - Present
American Home Shield June 2015 - August 2015
Abhyudaya Technologies July 2013 - May 2014
Skills
Data Structures, Computer Security, Java, C#, Databases, Algorithm Development, Web Technologies, Software Modeling, Linux, XML, HTML, C++, C, DB2, RAD, SQL, Visual Studio, Visio, Rational Rose..., Fedora, Android Development, Android SDK, Eclipse, NetBeans, Kernel Programming, VMware, JSON, JavaScript, DHTML, ATG Commerce, JBoss EAP, ATG Dynamo, Agile Application...
Education
Syracuse University 2014 — 2016
Master of Science (MS), Computer Engineering (Software Track)
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2009 — 2013
Bachelor of Engineering (BE), Computer Science, 3.7
Ralph DiDomenico Jr. Ralph DiDomenico Jr.'s American Home Shield Experience May 2015 - Present
Job Account Executive at American Home Shield
Industry Marketing and Advertising
Experience
American Home Shield May 2015 - Present
Chestnut Hill College January 2015 - Present
95.7 BEN FM/ Greater Media DIGITAL Philadelphia April 2014 - April 2015
WMGK Greater Media Philadelphia March 2012 - April 2014
CBS Radio Cleveland WNCX/ WKRK February 2011 - October 2011
Shamrock Communications April 2009 - January 2011
Cumulus Broadcasting February 2008 - April 2009
Delmarva Broadcasting December 2005 - January 2008
WMGK 2004 - 2005
CBS Radio 2002 - 2004
Skills
Radio, Marketing, Advertising, Advertising Sales, Sales, Digital Media, Broadcast, Digital Marketing, CRM, Marketing Strategy, Integrated Marketing, New Business Development, Online Advertising, Public Relations, Event Management, Social Media, Leadership, Media Planning, Sponsorship, Interactive Marketing, Direct Marketing, New Media, Facebook, Radio Advertising, Media Buying, Event Planning, Radio Broadcasting, Social Networking, Email Marketing, Copywriting, Account Management, Marketing Communications, Media Relations, Digital Strategy, Online Marketing, Press Releases, Promotions, Brand Development, Print, Teaching, team building
Education
Strayer University 2005 — 2007
MBA, Management and Human Resource Management
Peirce College 2003 — 2005
Bachelor's degree, Business Administration and Management, General
York College of Pennsylvania 1988 — 1993
Radnor High School 1985 — 1988
Radnor High School
American Home Shield May 2015 - Present
Chestnut Hill College January 2015 - Present
95.7 BEN FM/ Greater Media DIGITAL Philadelphia April 2014 - April 2015
WMGK Greater Media Philadelphia March 2012 - April 2014
CBS Radio Cleveland WNCX/ WKRK February 2011 - October 2011
Shamrock Communications April 2009 - January 2011
Cumulus Broadcasting February 2008 - April 2009
Delmarva Broadcasting December 2005 - January 2008
WMGK 2004 - 2005
CBS Radio 2002 - 2004
Skills
Radio, Marketing, Advertising, Advertising Sales, Sales, Digital Media, Broadcast, Digital Marketing, CRM, Marketing Strategy, Integrated Marketing, New Business Development, Online Advertising, Public Relations, Event Management, Social Media, Leadership, Media Planning, Sponsorship, Interactive Marketing, Direct Marketing, New Media, Facebook, Radio Advertising, Media Buying, Event Planning, Radio Broadcasting, Social Networking, Email Marketing, Copywriting, Account Management, Marketing Communications, Media Relations, Digital Strategy, Online Marketing, Press Releases, Promotions, Brand Development, Print, Teaching, team building
Education
Strayer University 2005 — 2007
MBA, Management and Human Resource Management
Peirce College 2003 — 2005
Bachelor's degree, Business Administration and Management, General
York College of Pennsylvania 1988 — 1993
Radnor High School 1985 — 1988
Radnor High School
John M. Sylvester's American Home Shield Experience 2002 - 2004
Job People, Process and Strategy
Industry Management Consulting
Experience
Better Homes and Gardens Real Estate Director of Business Consulting January 2015 - Present
Sachë, LLC January 2010 - 2015
JMS Strategies January 2008 - 2014
360 Solutions November 2007 - May 2010
ServiceMaster Corporation March 2006 - January 2008
American Home Shield 2002 - 2004
Skills
Team Building, Performance Improvement, Training, Leadership Development, Strategic Planning, Management Consulting, Executive Coaching, Generational, Organizational..., Leadership, Business Planning, Marketing Strategy, Real Estate, Real Estate Transactions, Real Estate License, Recruiting, Coaching, Entrepreneurship, Lead Generation, Strategic Partnerships, Management, CRM, Small Business, Budgets, Business Development, Consulting, Selling, Executive Management, Start-ups, New Business Development, Retail, Sales
Education
Mercer University - Stetson School of Business and Economics 2003 — 2006
MBA, International Business
University of Mississippi 1996 — 2000
Bachelor of Arts, Criminal Justice/Political Science
GHS
Better Homes and Gardens Real Estate Director of Business Consulting January 2015 - Present
Sachë, LLC January 2010 - 2015
JMS Strategies January 2008 - 2014
360 Solutions November 2007 - May 2010
ServiceMaster Corporation March 2006 - January 2008
American Home Shield 2002 - 2004
Skills
Team Building, Performance Improvement, Training, Leadership Development, Strategic Planning, Management Consulting, Executive Coaching, Generational, Organizational..., Leadership, Business Planning, Marketing Strategy, Real Estate, Real Estate Transactions, Real Estate License, Recruiting, Coaching, Entrepreneurship, Lead Generation, Strategic Partnerships, Management, CRM, Small Business, Budgets, Business Development, Consulting, Selling, Executive Management, Start-ups, New Business Development, Retail, Sales
Education
Mercer University - Stetson School of Business and Economics 2003 — 2006
MBA, International Business
University of Mississippi 1996 — 2000
Bachelor of Arts, Criminal Justice/Political Science
GHS
Robert Wieder's American Home Shield Experience June 2015 - August 2015
Job Student at Miami University Seeking Marketing Position
Industry Marketing and Advertising
Experience
American Home Shield June 2015 - August 2015
Marquette High School June 2013 - July 2014
Melton & Associates February 2011 - April 2012
Education
Miami University 2012 — 2016
Bachelor of Science (B.S.) in Business, Marketing, Senior
Miami University, Farmer School of Business Southeast Asia 2014 — 2014
Economics of Developing Nations, Business Culture of Asia
Marquette High School 2008 — 2012
American Home Shield June 2015 - August 2015
Marquette High School June 2013 - July 2014
Melton & Associates February 2011 - April 2012
Education
Miami University 2012 — 2016
Bachelor of Science (B.S.) in Business, Marketing, Senior
Miami University, Farmer School of Business Southeast Asia 2014 — 2014
Economics of Developing Nations, Business Culture of Asia
Marquette High School 2008 — 2012
Dannielle Fontela Dannielle Fontela's American Home Shield Experience June 2002 - May 2005
Job Assistant Store Manager at The Disney Store
Industry Retail
Experience
The Disney Store September 2014 - Present
The Disney Store February 2012 - September 2014
The Disney Store November 2007 - February 2012
The Disney Store June 2007 - November 2007
E-Myth Worldwide July 2005 - October 2007
American Home Shield June 2002 - May 2005
Skills
Sales Management, Sales Support, Customer Service, Visual Merchandising, Staff Scheduling, Excel, Word, PowerPoint, Salesforce.com, Kronos, Microsoft Excel, Microsoft Word
Education
Santa Rosa Junior College
The Disney Store September 2014 - Present
The Disney Store February 2012 - September 2014
The Disney Store November 2007 - February 2012
The Disney Store June 2007 - November 2007
E-Myth Worldwide July 2005 - October 2007
American Home Shield June 2002 - May 2005
Skills
Sales Management, Sales Support, Customer Service, Visual Merchandising, Staff Scheduling, Excel, Word, PowerPoint, Salesforce.com, Kronos, Microsoft Excel, Microsoft Word
Education
Santa Rosa Junior College
Katie Laws Katie Laws's American Home Shield Experience August 2014 - Present
Job Account Executive at American Home Shield
Industry Real Estate
Experience
American Home Shield August 2014 - Present
Stewart Title September 2005 - June 2014
Skills
Title Insurance, Escrow, New Business Development, Client Retention, Customer Retention, Training, Business Development, New Home Sales, Real Estate, Investors, Sellers, Real Estate Transactions, Loans, Investment Properties, Sales, First Time Home Buyers, Mortgage Lending, Customer Service, Relocation, Single Family Homes, Sales Operations, Marketing, Selling
Education
Oklahoma State University 1997 — 2001
BS in Business Administration, Marketing
Oklahoma State University
Bachelor of Science (B.S.)
American Home Shield August 2014 - Present
Stewart Title September 2005 - June 2014
Skills
Title Insurance, Escrow, New Business Development, Client Retention, Customer Retention, Training, Business Development, New Home Sales, Real Estate, Investors, Sellers, Real Estate Transactions, Loans, Investment Properties, Sales, First Time Home Buyers, Mortgage Lending, Customer Service, Relocation, Single Family Homes, Sales Operations, Marketing, Selling
Education
Oklahoma State University 1997 — 2001
BS in Business Administration, Marketing
Oklahoma State University
Bachelor of Science (B.S.)
LaTessa Montgomery LaTessa Montgomery's American Home Shield Experience January 2014 - Present
Job Marketing Analytics Manager, at American Home Shield
Industry Consumer Services
Experience
American Home Shield January 2014 - Present
.. January 2005 - Present
Fred's Inc. October 2010 - December 2013
American Residential Services October 2009 - October 2010
American Residential Services May 2006 - October 2009
American Residential Serices April 2005 - May 2006
TruGreen March 2004 - April 2005
Directionz March 2001 - December 2003
Harrah's Entertainment June 1999 - December 2000
Wal-Mart June 1997 - June 1999
Skills
Marketing, Market Analysis, Online Marketing, Strategy, Management, Advertising, Sales, Strategic Planning, Forecasting, Project Management, Customer Service, Social Media Marketing, Data Analysis, Budgets, Training, Business Planning, Management Skills, Marketing Strategy, Creative Writing, Proposal Writing, Social Media Measurement, FileMaker, Microsoft SQL Server, Digital Photography, Customer Satisfaction, Social Networking, Analytics, Analysis
Education
The University of Memphis 2000 — 2004
MBA, Marketing
The University of Memphis 1993 — 1997
BA, Marketing Management
Whitehaven High School 1990 — 1993
High School Diploma, Business/Marketing
American Home Shield January 2014 - Present
.. January 2005 - Present
Fred's Inc. October 2010 - December 2013
American Residential Services October 2009 - October 2010
American Residential Services May 2006 - October 2009
American Residential Serices April 2005 - May 2006
TruGreen March 2004 - April 2005
Directionz March 2001 - December 2003
Harrah's Entertainment June 1999 - December 2000
Wal-Mart June 1997 - June 1999
Skills
Marketing, Market Analysis, Online Marketing, Strategy, Management, Advertising, Sales, Strategic Planning, Forecasting, Project Management, Customer Service, Social Media Marketing, Data Analysis, Budgets, Training, Business Planning, Management Skills, Marketing Strategy, Creative Writing, Proposal Writing, Social Media Measurement, FileMaker, Microsoft SQL Server, Digital Photography, Customer Satisfaction, Social Networking, Analytics, Analysis
Education
The University of Memphis 2000 — 2004
MBA, Marketing
The University of Memphis 1993 — 1997
BA, Marketing Management
Whitehaven High School 1990 — 1993
High School Diploma, Business/Marketing
Michelle Donnelly's American Home Shield Experience October 2005 - October 2014
Job Business Development
Industry Real Estate
Experience
Corporate Intelligence Consultants January 2015 - Present
American Home Shield October 2005 - October 2014
Coldwell Banker April 2000 - October 2005
Great Smiles Family Dentistry February 1995 - April 2001
Skills
Risk Management, Microsoft Office, Salesforce.com, Real Estate, Home, Sellers, Agents, Real Estate License, Sales, Generational Differences, Referrals, National Association of..., Customer Service, Training, Real Estate Marketing, Residential Homes, Real Estate Transactions, First Time Home Buyers, Condos, Selling, Investment Properties, Time Management, Marketing, Contract Negotiation, Negotiation, Buyers, New Home Sales, HUD, FHA, Listings, Account Management, Marketing Strategy, Microsoft Excel, Email Marketing, Leadership, Buyer Representation, Foreclosures, Investors, Move Up Buyers, New Homes, REO, Resellers, Seniors, Short Sales, Single Family Homes, Luxury, Real Property
Education
Lourdes College 2011 — 2013
Bachelor of Arts (B.A.), Business and Marketing, 3.71
Corporate Intelligence Consultants January 2015 - Present
American Home Shield October 2005 - October 2014
Coldwell Banker April 2000 - October 2005
Great Smiles Family Dentistry February 1995 - April 2001
Skills
Risk Management, Microsoft Office, Salesforce.com, Real Estate, Home, Sellers, Agents, Real Estate License, Sales, Generational Differences, Referrals, National Association of..., Customer Service, Training, Real Estate Marketing, Residential Homes, Real Estate Transactions, First Time Home Buyers, Condos, Selling, Investment Properties, Time Management, Marketing, Contract Negotiation, Negotiation, Buyers, New Home Sales, HUD, FHA, Listings, Account Management, Marketing Strategy, Microsoft Excel, Email Marketing, Leadership, Buyer Representation, Foreclosures, Investors, Move Up Buyers, New Homes, REO, Resellers, Seniors, Short Sales, Single Family Homes, Luxury, Real Property
Education
Lourdes College 2011 — 2013
Bachelor of Arts (B.A.), Business and Marketing, 3.71
Jessica Leber's American Home Shield Experience May 2006 - August 2006
Job Business Analyst at MetLife
Industry Accounting
Experience
MetLife November 2013 - Present
MetLife January 2012 - November 2013
MetLife July 2009 - January 2012
MetLife March 2008 - July 2009
Northwest Missouri State University May 2004 - April 2007
American Home Shield May 2006 - August 2006
American Home Shield May 2005 - August 2005
Skills
Analysis, Business Analysis, Business Requirements, Management, Requirements Analysis, Process Improvement, Requirements Gathering, Project Management, Business Process..., Business Process, Financial Services, SharePoint, Financial Analysis, User Acceptance Testing, Microsoft Excel, Insurance, Systems Analysis, Banking, Team Management
Education
Walden University 2012 — 2014
Master of Business Administration (M.B.A.), Banking, Corporate, Finance, and Securities Law
Northwest Missouri State University 2003 — 2007
Bachelor of Science (B.S.), Finance, General
MetLife November 2013 - Present
MetLife January 2012 - November 2013
MetLife July 2009 - January 2012
MetLife March 2008 - July 2009
Northwest Missouri State University May 2004 - April 2007
American Home Shield May 2006 - August 2006
American Home Shield May 2005 - August 2005
Skills
Analysis, Business Analysis, Business Requirements, Management, Requirements Analysis, Process Improvement, Requirements Gathering, Project Management, Business Process..., Business Process, Financial Services, SharePoint, Financial Analysis, User Acceptance Testing, Microsoft Excel, Insurance, Systems Analysis, Banking, Team Management
Education
Walden University 2012 — 2014
Master of Business Administration (M.B.A.), Banking, Corporate, Finance, and Securities Law
Northwest Missouri State University 2003 — 2007
Bachelor of Science (B.S.), Finance, General
Matthew Nicholson Matthew Nicholson's American Home Shield Experience March 2002 - June 2008
Job Authorizations Supervisor at First American Home Buyers Protection; MBA Student
Industry Professional Training & Coaching
Experience
First American Home Buyers Protection December 2014 - Present
Better Homes & Gardens / Mason McDuffie Real Estate December 2011 - December 2014
Phi Delta Theta Fraternity March 2013 - September 2014
Thismoment November 2013 - April 2014
RealPage, Inc. June 2011 - October 2013
Grand View Homeowners Association April 2012 - March 2013
Phi Delta Theta Fraternity September 2009 - March 2013
Equality California April 2010 - October 2010
Eyefinity June 2008 - March 2010
American Home Shield March 2002 - June 2008
Skills
Instructional Design, Process Mapping, WBT, ILT, Writing, HVAC, Sales Rep Training, Microsoft Office, Real Estate, Property Management, Home Warranty, Optometry, Insurance, Team Building, Call Center, E-Learning, Call Centers, Training, CRM, Project Management, Sales, Public Speaking, Salesforce.com, Curriculum Development, Leadership, Program Management, Management, Customer Service, Organization, Program Evaluation, Business Process Mapping
Education
Sonoma State University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Sonoma State University 1998 — 2003
BA, English
The University of Memphis 2006 — 2006
Real Estate Certification, Real Estate
Cosumnes River College 2010 — 2011
Real Estate
San Rafael High
First American Home Buyers Protection December 2014 - Present
Better Homes & Gardens / Mason McDuffie Real Estate December 2011 - December 2014
Phi Delta Theta Fraternity March 2013 - September 2014
Thismoment November 2013 - April 2014
RealPage, Inc. June 2011 - October 2013
Grand View Homeowners Association April 2012 - March 2013
Phi Delta Theta Fraternity September 2009 - March 2013
Equality California April 2010 - October 2010
Eyefinity June 2008 - March 2010
American Home Shield March 2002 - June 2008
Skills
Instructional Design, Process Mapping, WBT, ILT, Writing, HVAC, Sales Rep Training, Microsoft Office, Real Estate, Property Management, Home Warranty, Optometry, Insurance, Team Building, Call Center, E-Learning, Call Centers, Training, CRM, Project Management, Sales, Public Speaking, Salesforce.com, Curriculum Development, Leadership, Program Management, Management, Customer Service, Organization, Program Evaluation, Business Process Mapping
Education
Sonoma State University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Sonoma State University 1998 — 2003
BA, English
The University of Memphis 2006 — 2006
Real Estate Certification, Real Estate
Cosumnes River College 2010 — 2011
Real Estate
San Rafael High
Lance Farmer's American Home Shield Experience May 2002 - January 2007
Job Design Consultant at RENAISSANCE TILE AND BATH
Industry Design
Experience
RENAISSANCE TILE AND BATH June 2014 - Present
Blue Ocean Traders January 2012 - May 2014
Midwest-CBK November 2010 - January 2012
Salon & Spa 2008 - October 2010
Remax Elite Realty June 2007 - February 2008
American Home Shield May 2002 - January 2007
Skills
Trade Shows, Advertising, Sales, Merchandising, Team Building, Sales Management, Retail, Marketing, Product Development, Social Media, Adobe Creative Suite, Marketing Strategy, Sales Operations, B2B, Product Marketing, Public Relations, Sales Process, New Business Development, Visual Merchandising, Account Management, Customer Service, Social Networking, Direct Sales, Social Media Marketing, Selling, Event Management, Brand Development, Online Advertising, Online Marketing, Inventory Management, Leadership, E-commerce, Sales Presentations, Email Marketing, Marketing Communications
Education
The University of Memphis 2001 — 2005
Business Communication
Union City High School 1998 — 2001
RENAISSANCE TILE AND BATH June 2014 - Present
Blue Ocean Traders January 2012 - May 2014
Midwest-CBK November 2010 - January 2012
Salon & Spa 2008 - October 2010
Remax Elite Realty June 2007 - February 2008
American Home Shield May 2002 - January 2007
Skills
Trade Shows, Advertising, Sales, Merchandising, Team Building, Sales Management, Retail, Marketing, Product Development, Social Media, Adobe Creative Suite, Marketing Strategy, Sales Operations, B2B, Product Marketing, Public Relations, Sales Process, New Business Development, Visual Merchandising, Account Management, Customer Service, Social Networking, Direct Sales, Social Media Marketing, Selling, Event Management, Brand Development, Online Advertising, Online Marketing, Inventory Management, Leadership, E-commerce, Sales Presentations, Email Marketing, Marketing Communications
Education
The University of Memphis 2001 — 2005
Business Communication
Union City High School 1998 — 2001
Sonja Mills Elam, MBA, PMP, Six Sigma's American Home Shield Experience August 2009 - December 2011
Job Business Process Manager
Industry Insurance
Experience
American Home Shield (A ServiceMaster Company) January 2012 - Present
American Home Shield August 2009 - December 2011
American Home Shield March 2008 - August 2009
American Home Shield February 2006 - February 2008
Fujitsu Network Communications September 2000 - July 2002
Eastman Kodak May 1993 - August 2000
Skills
Six Sigma, Project Management, Business Process..., Cross-functional Team..., Strategy, Process Improvement, Management, Program Management, Leadership, Team Building, Quality Assurance, Business Process, Change Management, Business Intelligence, Strategic Planning, Training
Education
Emory University - Goizueta Business School 2010 — 2012
MBA
Rochester Institute of Technology 1993 — 1996
ME, Industrial and Manufacturing Engineering
North Carolina Agricultural and Technical State University 1989 — 1993
BS, Industrial Engineering
Continued Education
American Home Shield (A ServiceMaster Company) January 2012 - Present
American Home Shield August 2009 - December 2011
American Home Shield March 2008 - August 2009
American Home Shield February 2006 - February 2008
Fujitsu Network Communications September 2000 - July 2002
Eastman Kodak May 1993 - August 2000
Skills
Six Sigma, Project Management, Business Process..., Cross-functional Team..., Strategy, Process Improvement, Management, Program Management, Leadership, Team Building, Quality Assurance, Business Process, Change Management, Business Intelligence, Strategic Planning, Training
Education
Emory University - Goizueta Business School 2010 — 2012
MBA
Rochester Institute of Technology 1993 — 1996
ME, Industrial and Manufacturing Engineering
North Carolina Agricultural and Technical State University 1989 — 1993
BS, Industrial Engineering
Continued Education
April Duke April Duke's American Home Shield Experience June 1996 - Present
Job Production Manager at American Home Shield
Industry Telecommunications
Experience
American Home Shield June 1996 - Present
Education
The University of Memphis 1995 — 2000
Bachelor's Degree, Accounting and Business/Management
American Home Shield June 1996 - Present
Education
The University of Memphis 1995 — 2000
Bachelor's Degree, Accounting and Business/Management
Ashley Pollock, PHR, SHRM-CP Ashley Pollock, PHR, SHRM-CP's American Home Shield Experience January 2000 - January 2005
Job Training Manager at Terminix
Industry Retail
Experience
ServiceMaster April 2015 - Present
Pinnacle Agriculture Holdings, LLC September 2013 - April 2015
Baker Donelson May 2012 - September 2013
AutoZone December 2009 - May 2012
2005 - 2009 AutoZone, Inc October 2005 - December 2009
American Home Shield January 2000 - January 2005
Skills
Instructional Design, Instructional Writing, Succession Planning, Employee Relations, Employee Engagement, Employee/Labor Relations, Large Group Facilitation, Project Facilitation, Leadership Development, Training & Development, Training Delivery, Online Training, Interview Coaching, Soft Skills, Internships, Employee Training, Job Coaching, Performance Management, Project Management, E-Learning, Recruiting, Workshop Facilitation, Cross-functional Team..., Organizational..., Strategic Planning, Coaching, Talent Management, Training, Interviews, Program Management, Onboarding, Industrial Relations, Leadership, Management, Software Documentation, FMLA, New Hire Orientations, Workforce Planning, Applicant Tracking..., Employment Law, HRIS, College Recruiting, Talent Acquisition, Labor Relations, Union Avoidance, HR Policies, Benefits Administration, Human Resources
Education
The University of Memphis 2000 — 2002
BA, English/Technical/Professional Writing
ServiceMaster April 2015 - Present
Pinnacle Agriculture Holdings, LLC September 2013 - April 2015
Baker Donelson May 2012 - September 2013
AutoZone December 2009 - May 2012
2005 - 2009 AutoZone, Inc October 2005 - December 2009
American Home Shield January 2000 - January 2005
Skills
Instructional Design, Instructional Writing, Succession Planning, Employee Relations, Employee Engagement, Employee/Labor Relations, Large Group Facilitation, Project Facilitation, Leadership Development, Training & Development, Training Delivery, Online Training, Interview Coaching, Soft Skills, Internships, Employee Training, Job Coaching, Performance Management, Project Management, E-Learning, Recruiting, Workshop Facilitation, Cross-functional Team..., Organizational..., Strategic Planning, Coaching, Talent Management, Training, Interviews, Program Management, Onboarding, Industrial Relations, Leadership, Management, Software Documentation, FMLA, New Hire Orientations, Workforce Planning, Applicant Tracking..., Employment Law, HRIS, College Recruiting, Talent Acquisition, Labor Relations, Union Avoidance, HR Policies, Benefits Administration, Human Resources
Education
The University of Memphis 2000 — 2002
BA, English/Technical/Professional Writing
Shenicka Cook Shenicka Cook's American Home Shield Experience May 2005 - June 2010
Job Family and Consumer Sciences Teacher at Clayton County School System
Industry Events Services
Experience
Clayton County School System June 2014 - Present
Henry County Board of Education June 2010 - June 2014
American Home Shield May 2005 - June 2010
Skills
Event Planning, Microsoft Office, Microsoft Word, Customer Service, Marketing, Event Management, Social Media, Public Speaking, Education, Family and Consumer..., Classroom Management, Educational Leadership, Logistics, Outlook, Georgia Performance..., Curriculum Design, Curriculum Mapping, Differentiated..., Team Leadership, Leadership Development, Cross-functional Team..., Coaching
Education
The University of Georgia 2011 — 2013
Master of Arts (M.A.), Junior High/Intermediate/Middle School Education and Teaching
The University of Memphis 2002 — 2007
Bachelor's Degree, Multi/Interdisciplinary Studies
Clayton County School System June 2014 - Present
Henry County Board of Education June 2010 - June 2014
American Home Shield May 2005 - June 2010
Skills
Event Planning, Microsoft Office, Microsoft Word, Customer Service, Marketing, Event Management, Social Media, Public Speaking, Education, Family and Consumer..., Classroom Management, Educational Leadership, Logistics, Outlook, Georgia Performance..., Curriculum Design, Curriculum Mapping, Differentiated..., Team Leadership, Leadership Development, Cross-functional Team..., Coaching
Education
The University of Georgia 2011 — 2013
Master of Arts (M.A.), Junior High/Intermediate/Middle School Education and Teaching
The University of Memphis 2002 — 2007
Bachelor's Degree, Multi/Interdisciplinary Studies
Talisha Padgett's American Home Shield Experience September 2005 - August 2006
Job
Industry Marketing and Advertising
Experience
Marriott International November 2012 - Present
Marriott International November 2010 - November 2012
Hilton Worldwide June 2010 - November 2010
MarketBridge November 2007 - February 2009
MarketBridge September 2006 - November 2007
American Home Shield September 2005 - August 2006
American Home Shield March 2005 - September 2005
American Home Shield March 2004 - March 2005
Skills
Web Project Management, Campaign Management, Account Management, Budget Management, Budget Development, Project Coordination, Managerial, Competitive Analysis, Budgets, Strategic Partnerships, Strategy, Online Marketing, Online Advertising, Digital Marketing, Lead Generation, Marketing, Advertising, Leadership, Business Development
Education
University of Maryland - Robert H. Smith School of Business 2014 — 2016
Master of Business Administration (MBA)
Art Institute of Washington 2009 — 2010
Digital Design, Graphic Design
The University of Memphis 2001 — 2003
B.A., Marketing Management
Marriott International November 2012 - Present
Marriott International November 2010 - November 2012
Hilton Worldwide June 2010 - November 2010
MarketBridge November 2007 - February 2009
MarketBridge September 2006 - November 2007
American Home Shield September 2005 - August 2006
American Home Shield March 2005 - September 2005
American Home Shield March 2004 - March 2005
Skills
Web Project Management, Campaign Management, Account Management, Budget Management, Budget Development, Project Coordination, Managerial, Competitive Analysis, Budgets, Strategic Partnerships, Strategy, Online Marketing, Online Advertising, Digital Marketing, Lead Generation, Marketing, Advertising, Leadership, Business Development
Education
University of Maryland - Robert H. Smith School of Business 2014 — 2016
Master of Business Administration (MBA)
Art Institute of Washington 2009 — 2010
Digital Design, Graphic Design
The University of Memphis 2001 — 2003
B.A., Marketing Management
Jacob Watson's American Home Shield Experience December 2014 - Present
Job Manager Process Improvement at American Home Shield
Industry Consumer Services
Experience
American Home Shield December 2014 - Present
American Home Shield January 2009 - December 2014
ServiceMaster Commercial Solutions April 2013 - September 2013
American Home Shield January 2012 - May 2013
American Home Shield November 2005 - December 2008
United States Marine Corps June 1999 - June 2003
Skills
Microsoft Office, Military, Tactics, Problem Solving, Excel, Customer Service, Marketing Strategy, Supervisory Skills, Inventory Management, Word, Budgeting, Administration, Customer Relations, Security, Policy, PowerPoint, Team Building, Operations Management, Logistics, Negotiation, Strategic Planning, Scheduling, Outlook, Employee Relations, Analysis, Mentoring, Public Speaking, Process Improvement, Compliance, Research, Leadership Development, Small Business, Coaching, Planning, Interviewing, Team Leadership, Documentation, Windows, Hiring, Risk Assessment, Microsoft Excel, Project Planning, Contract Negotiation, Contract Management, Contractors, Field Service, Field Operations, Field Development, Operational Risk..., Team Management
Education
The University of Memphis 2003 — 2008
Villanova University
Villanova University
Villanova University
American Home Shield December 2014 - Present
American Home Shield January 2009 - December 2014
ServiceMaster Commercial Solutions April 2013 - September 2013
American Home Shield January 2012 - May 2013
American Home Shield November 2005 - December 2008
United States Marine Corps June 1999 - June 2003
Skills
Microsoft Office, Military, Tactics, Problem Solving, Excel, Customer Service, Marketing Strategy, Supervisory Skills, Inventory Management, Word, Budgeting, Administration, Customer Relations, Security, Policy, PowerPoint, Team Building, Operations Management, Logistics, Negotiation, Strategic Planning, Scheduling, Outlook, Employee Relations, Analysis, Mentoring, Public Speaking, Process Improvement, Compliance, Research, Leadership Development, Small Business, Coaching, Planning, Interviewing, Team Leadership, Documentation, Windows, Hiring, Risk Assessment, Microsoft Excel, Project Planning, Contract Negotiation, Contract Management, Contractors, Field Service, Field Operations, Field Development, Operational Risk..., Team Management
Education
The University of Memphis 2003 — 2008
Villanova University
Villanova University
Villanova University
Sarah Rousse's American Home Shield Experience September 2005 - Present
Job Real Estate Major Accounts Administrative Assistant at ServiceMaster
Industry Executive Office
Experience
American Home Shield September 2005 - Present
Education
Mississippi State University 2000 — 2003
American Home Shield September 2005 - Present
Education
Mississippi State University 2000 — 2003
Tracy Imle's American Home Shield Experience 1997 - 2005
Job Florist
Industry Marketing and Advertising
Experience
Little Bee Floral Design 2008 - Present
American Home Shield 1997 - 2005
Skills
Marketing Communications, Event Planning, Customer Service, Marketing Strategy, Strategic Planning, Social Media, New Business Development, Event Management, Marketing, Advertising, Account Management, Email Marketing, Team Building, Small Business, Sales, Direct Marketing, Leadership, Online Marketing, Management, Sales Management
Education
Oklahoma State University 1990 — 1994
Bachelor’s Degree
Ursuline Academy of Cincinnati 1984 — 1988
High School
Little Bee Floral Design 2008 - Present
American Home Shield 1997 - 2005
Skills
Marketing Communications, Event Planning, Customer Service, Marketing Strategy, Strategic Planning, Social Media, New Business Development, Event Management, Marketing, Advertising, Account Management, Email Marketing, Team Building, Small Business, Sales, Direct Marketing, Leadership, Online Marketing, Management, Sales Management
Education
Oklahoma State University 1990 — 1994
Bachelor’s Degree
Ursuline Academy of Cincinnati 1984 — 1988
High School
Choudhari, Dinesh's American Home Shield Experience 2006 - 2008
Job Oracle DW/BI Architect
Industry Information Technology and Services
Experience
BIAS Corporation August 2008 - Present
ServiceMaster April 2006 - June 2008
American Home Shield 2006 - 2008
CEI America November 2005 - April 2006
The Hartford Insurance Group June 2003 - October 2005
The Hartford 1999 - 2004
iGATE Global Solutions July 1998 - May 2003
Skills
Data Warehousing, Business Intelligence, ETL, PL/SQL, Performance Tuning, Unix, Architecture, Data Modeling, Oracle SQL, SDLC, SQL, OBIEE, Requirements Analysis, Agile, Databases, Database Design, Data Management, Data Warehouse...
Education
Shivaji University 1990 — 1994
BE, Computer Technology
BIAS Corporation August 2008 - Present
ServiceMaster April 2006 - June 2008
American Home Shield 2006 - 2008
CEI America November 2005 - April 2006
The Hartford Insurance Group June 2003 - October 2005
The Hartford 1999 - 2004
iGATE Global Solutions July 1998 - May 2003
Skills
Data Warehousing, Business Intelligence, ETL, PL/SQL, Performance Tuning, Unix, Architecture, Data Modeling, Oracle SQL, SDLC, SQL, OBIEE, Requirements Analysis, Agile, Databases, Database Design, Data Management, Data Warehouse...
Education
Shivaji University 1990 — 1994
BE, Computer Technology
Elizabeth Parham's American Home Shield Experience December 2014 - Present
Job Instructional Designer at American Home Shield
Industry Consumer Services
Experience
American Home Shield December 2014 - Present
ServiceMaster November 2004 - Present
ServiceMaster July 2014 - November 2014
FedEx Express September 1984 - June 2011
Skills
Instructional Design, Training Delivery, Customer Service, Needs Analysis, Training, Performance Management, Leadership Development, Team Building, Learning Management, Employee Training, E-Learning, Career Path Planning, Management Skills, Quality Assurance, Legal Compliance, Human Resources, Organizational..., Competency Based...
Education
The University of Memphis 1984 — 1990
American Home Shield December 2014 - Present
ServiceMaster November 2004 - Present
ServiceMaster July 2014 - November 2014
FedEx Express September 1984 - June 2011
Skills
Instructional Design, Training Delivery, Customer Service, Needs Analysis, Training, Performance Management, Leadership Development, Team Building, Learning Management, Employee Training, E-Learning, Career Path Planning, Management Skills, Quality Assurance, Legal Compliance, Human Resources, Organizational..., Competency Based...
Education
The University of Memphis 1984 — 1990
Jack Torregrossa's American Home Shield Experience February 2007 - March 2014
Job Sr. Director Marketing Operations at ALSAC/St. Jude Children's Research Hospital
Industry Marketing and Advertising
Experience
ALSAC/St. Jude Children's Research Hospital March 2014 - Present
American Home Shield February 2007 - March 2014
AmeriSpec Home Inspection Service November 2004 - January 2007
AmeriSpec Home Inspection Service January 2002 - November 2004
Skills
Customer Retention, Direct Marketing, Analytics, Customer Relations, Customer Experience, Strategic Thinking, Senior Executive..., Resourceful..., Profit Maximization, Operational Excellence, Budget P&L, Six Sigma, Relationship Marketing, Communication Skills, Customer Service, Team Building, Sales, P&L Management, Management, CRM, Customer Satisfaction, Leadership, Program Management, Marketing, Training, Team Leadership, Strategy, Product Development, Account Management, Cross-functional Team..., Project Planning, Competitive Analysis, Process Improvement, Sales Operations, Forecasting, Vendor Management
Education
The University of Memphis 1995 — 2007
BS, Finance
University of Mississippi 1992 — 1994
ALSAC/St. Jude Children's Research Hospital March 2014 - Present
American Home Shield February 2007 - March 2014
AmeriSpec Home Inspection Service November 2004 - January 2007
AmeriSpec Home Inspection Service January 2002 - November 2004
Skills
Customer Retention, Direct Marketing, Analytics, Customer Relations, Customer Experience, Strategic Thinking, Senior Executive..., Resourceful..., Profit Maximization, Operational Excellence, Budget P&L, Six Sigma, Relationship Marketing, Communication Skills, Customer Service, Team Building, Sales, P&L Management, Management, CRM, Customer Satisfaction, Leadership, Program Management, Marketing, Training, Team Leadership, Strategy, Product Development, Account Management, Cross-functional Team..., Project Planning, Competitive Analysis, Process Improvement, Sales Operations, Forecasting, Vendor Management
Education
The University of Memphis 1995 — 2007
BS, Finance
University of Mississippi 1992 — 1994
David Palmlund's American Home Shield Experience 1978 - 1980
Job Director at Stanton Chase International
Industry Executive Office
Experience
Stanton Chase International 2013 - Present
Consulting Suites 2008 - Present
Palmlund Ltd 2004 - Present
Heidrick & Struggles 1980 - 2008
American Home Shield 1978 - 1980
Merrill Lynch Corporation 1973 - 1978
American Home Shield 1970 - 1973
Cytec 1968 - 1972
Eastman Kodak 1964 - 1968
US Army 1965 - 1967
Skills
Consulting, Management Consulting, Strategic Planning, Leadership Development, Real Estate, Due Diligence, Team Building, Business Development, New Business Development, Healthcare, Negotiation, Change Management, Coaching, Non-profits, Operations Management, Executive Search, Start-ups, Finance, Executive Management, Management, Strategy, Leadership, Mergers & Acquisitions, Budgets, Human Resources, Sales, Project Planning, Business Strategy, Analysis, Corporate Finance, Entrepreneurship, Business Planning, Retail, Contract Negotiation, Organizational..., Recruiting, Executive Coaching, Cross-functional Team..., Training, Manufacturing, Strategic Partnerships, Venture Capital, Business Process..., P&L Management, Turn Around Management, International Business, Small Business, Restructuring, Acquisition Integration, Exit Strategies
Education
Syracuse University - Martin J. Whitman School of Management 1967 — 1968
MBA, International Finance & Management Accounting
Syracuse University 1960 — 1964
BS, Industrial Engineering, Management Accounting
The Juilliard School
Trombone, Pre College
Stanton Chase International 2013 - Present
Consulting Suites 2008 - Present
Palmlund Ltd 2004 - Present
Heidrick & Struggles 1980 - 2008
American Home Shield 1978 - 1980
Merrill Lynch Corporation 1973 - 1978
American Home Shield 1970 - 1973
Cytec 1968 - 1972
Eastman Kodak 1964 - 1968
US Army 1965 - 1967
Skills
Consulting, Management Consulting, Strategic Planning, Leadership Development, Real Estate, Due Diligence, Team Building, Business Development, New Business Development, Healthcare, Negotiation, Change Management, Coaching, Non-profits, Operations Management, Executive Search, Start-ups, Finance, Executive Management, Management, Strategy, Leadership, Mergers & Acquisitions, Budgets, Human Resources, Sales, Project Planning, Business Strategy, Analysis, Corporate Finance, Entrepreneurship, Business Planning, Retail, Contract Negotiation, Organizational..., Recruiting, Executive Coaching, Cross-functional Team..., Training, Manufacturing, Strategic Partnerships, Venture Capital, Business Process..., P&L Management, Turn Around Management, International Business, Small Business, Restructuring, Acquisition Integration, Exit Strategies
Education
Syracuse University - Martin J. Whitman School of Management 1967 — 1968
MBA, International Finance & Management Accounting
Syracuse University 1960 — 1964
BS, Industrial Engineering, Management Accounting
The Juilliard School
Trombone, Pre College
Donna Jerez's American Home Shield Experience December 2004 - January 2008
Job President and founder of Jerez Consulting
Industry Information Technology and Services
Experience
Jerez Consulting January 2010 - Present
American Home Shield December 2004 - January 2008
Education
San Jose State University 1998 — 2000
Jerez Consulting January 2010 - Present
American Home Shield December 2004 - January 2008
Education
San Jose State University 1998 — 2000
Amber Westbrook's American Home Shield Experience November 2008 - February 2011
Job Learning Management System Administrator at Buckman
Industry Information Technology and Services
Experience
Buckman April 2014 - Present
Booz Allen Hamilton February 2011 - April 2014
American Home Shield November 2008 - February 2011
Sedgwick CMS May 2008 - November 2008
ServiceMaster March 2006 - May 2008
ServiceMaster March 2004 - March 2006
Skills
Business Analysis, Requirements Analysis, Project Management, Business Intelligence, SDLC, Business Process..., Software Project..., IT Strategy, Process Improvement, Security, Program Management, Vendor Management, Telecommunications, Business Transformation, Information Technology, Visio, Enterprise Architecture, Business Process Design, User Acceptance Testing, Business Process, SharePoint, Business Process..., Disaster Recovery, IT Management, Change Management, Solution Architecture, Software Documentation, Requirements Gathering
Education
The University of Memphis 1998 — 2003
Bachelor of Arts (B.A.), Criminology
Buckman April 2014 - Present
Booz Allen Hamilton February 2011 - April 2014
American Home Shield November 2008 - February 2011
Sedgwick CMS May 2008 - November 2008
ServiceMaster March 2006 - May 2008
ServiceMaster March 2004 - March 2006
Skills
Business Analysis, Requirements Analysis, Project Management, Business Intelligence, SDLC, Business Process..., Software Project..., IT Strategy, Process Improvement, Security, Program Management, Vendor Management, Telecommunications, Business Transformation, Information Technology, Visio, Enterprise Architecture, Business Process Design, User Acceptance Testing, Business Process, SharePoint, Business Process..., Disaster Recovery, IT Management, Change Management, Solution Architecture, Software Documentation, Requirements Gathering
Education
The University of Memphis 1998 — 2003
Bachelor of Arts (B.A.), Criminology
Becky Geelan's American Home Shield Experience
Job Manager, Direct Marketing at American Home Shield
Industry Marketing and Advertising
Experience
American Home Shield
Skills
Project Management, Marketing..., Direct Mail, Program Coordination, Events Coordination
Education
The University of Memphis
American Home Shield
Skills
Project Management, Marketing..., Direct Mail, Program Coordination, Events Coordination
Education
The University of Memphis
Bryant Haynes's American Home Shield Experience July 2013 - August 2014
Job Sr. Business Systems Analyst at ALSAC / St. Jude Children's Research Hospital
Industry Retail
Experience
ALSAC / St. Jude Children's Research Hospital October 2014 - Present
American Home Shield July 2013 - August 2014
American Home Shield February 2013 - August 2013
AutoZone May 2007 - February 2013
Catherines Stores Corporation April 2001 - May 2007
Robert Half Technology 1998 - 2001
Skills
Marketing, Database Marketing, Analytics, Segmentation, Direct Marketing, Web Analytics, Marketing Strategy, Retail, Email Marketing, Multi-channel Marketing, Competitive Analysis, E-commerce, Microsoft Office
Education
The University of Memphis 1993 — 1995
MBA, Marketing
The University of Memphis 1990 — 1993
BA, Communications and Broadcasting
ALSAC / St. Jude Children's Research Hospital October 2014 - Present
American Home Shield July 2013 - August 2014
American Home Shield February 2013 - August 2013
AutoZone May 2007 - February 2013
Catherines Stores Corporation April 2001 - May 2007
Robert Half Technology 1998 - 2001
Skills
Marketing, Database Marketing, Analytics, Segmentation, Direct Marketing, Web Analytics, Marketing Strategy, Retail, Email Marketing, Multi-channel Marketing, Competitive Analysis, E-commerce, Microsoft Office
Education
The University of Memphis 1993 — 1995
MBA, Marketing
The University of Memphis 1990 — 1993
BA, Communications and Broadcasting
Larry Chitwood's American Home Shield Experience April 2006 - April 2007
Job UMC Local Pastor
Industry Religious Institutions
Experience
Memphis Conference United Methodist Church June 2011 - Present
ServiceMaster Clean April 2006 - Present
ServiceMaster Clean March 2009 - June 2013
Service Master February 2007 - April 2009
ServiceMaster Corporate IT April 2007 - March 2009
American Home Shield April 2006 - April 2007
self employed July 2003 - April 2006
Atwill Construction January 1986 - September 1997
Skills
System Administration, Team Building, Customer Service, Management, Troubleshooting, Customer Satisfaction, Project Planning, Public Speaking, Microsoft Office, Coaching, Leadership, Leadership Development, Strategic Planning, Budgets, Team Leadership, Pastoral Care, Team Management, Change Management, Account Management, Teaching, Social Media, Marketing Strategy, Process Improvement, Preaching, Adaptive Leadership, Sales Management, Conflict Resolution, Small Group Instruction, Training, Christian Theology, Discipleship, Wesleyan Studies, Evangelism, Small Church Development, Nonprofits, Community Outreach, Contract Negotiation, Theology, Project Management
Education
Memphis Theological Seminary 2011 — 2014
M.Div., Pastoral Care
Union University 1979 — 2011
B.S., Business
Memphis Conference United Methodist Church June 2011 - Present
ServiceMaster Clean April 2006 - Present
ServiceMaster Clean March 2009 - June 2013
Service Master February 2007 - April 2009
ServiceMaster Corporate IT April 2007 - March 2009
American Home Shield April 2006 - April 2007
self employed July 2003 - April 2006
Atwill Construction January 1986 - September 1997
Skills
System Administration, Team Building, Customer Service, Management, Troubleshooting, Customer Satisfaction, Project Planning, Public Speaking, Microsoft Office, Coaching, Leadership, Leadership Development, Strategic Planning, Budgets, Team Leadership, Pastoral Care, Team Management, Change Management, Account Management, Teaching, Social Media, Marketing Strategy, Process Improvement, Preaching, Adaptive Leadership, Sales Management, Conflict Resolution, Small Group Instruction, Training, Christian Theology, Discipleship, Wesleyan Studies, Evangelism, Small Church Development, Nonprofits, Community Outreach, Contract Negotiation, Theology, Project Management
Education
Memphis Theological Seminary 2011 — 2014
M.Div., Pastoral Care
Union University 1979 — 2011
B.S., Business
Marsha Newman's American Home Shield Experience January 1984 - December 2007
Job Real Estate Professional
Industry Real Estate
Experience
MonaVie 2008 - 2010
American Home Shield January 1984 - December 2007
Education
San Diego State University-California State University 1961 — 1963
MonaVie 2008 - 2010
American Home Shield January 1984 - December 2007
Education
San Diego State University-California State University 1961 — 1963
Steve Schaber's American Home Shield Experience 2005 - May 2009
Job Chief Enterprise Architect at IMC Companies
Industry Consumer Services
Experience
IMC Companies June 2014 - Present
ServiceMaster January 2012 - June 2014
ServiceMaster June 2009 - December 2011
American Home Shield 2005 - May 2009
American Home Shield January 2000 - December 2004
Bank of America (Aerotek Consultant) 1996 - 1997
Skills
SOA, Enterprise Architecture, J2EE, Application Development, Java, Web Services, Integration, XML, IT Strategy, Enterprise Software, Databases, Solution Architecture, Software Development, Requirements Analysis, Business Intelligence, SDLC, Architecture, System Architecture, Security, Agile Project Management, Java Enterprise Edition, Vendor Management, Scrum, Agile Methodologies, IT Management, Database Design, Business Analysis, Visio, Data Warehousing, Software Project..., Architectures, Oracle
Education
Northern Alberta Institute of Technology 1990 — 1993
IMC Companies June 2014 - Present
ServiceMaster January 2012 - June 2014
ServiceMaster June 2009 - December 2011
American Home Shield 2005 - May 2009
American Home Shield January 2000 - December 2004
Bank of America (Aerotek Consultant) 1996 - 1997
Skills
SOA, Enterprise Architecture, J2EE, Application Development, Java, Web Services, Integration, XML, IT Strategy, Enterprise Software, Databases, Solution Architecture, Software Development, Requirements Analysis, Business Intelligence, SDLC, Architecture, System Architecture, Security, Agile Project Management, Java Enterprise Edition, Vendor Management, Scrum, Agile Methodologies, IT Management, Database Design, Business Analysis, Visio, Data Warehousing, Software Project..., Architectures, Oracle
Education
Northern Alberta Institute of Technology 1990 — 1993
Shelley Carson's American Home Shield Experience 2002 - 2003
Job Senior Account Executive at Old Republic Home Protection
Industry Real Estate
Experience
Old Republic Home Protection October 2003 - Present
American Home Shield 2002 - 2003
Muro Pharmaceuticals 2000 - 2002
American Home Shield 1997 - 2000
Keller Williams Realty, Inc. 1995 - 1997
Skills
Selling, Real Estate, First Time Home Buyers, Sellers, Short Sales
Education
Oklahoma State University 1989 — 1993
Public Relations, Minor in Marketing & Sociology
Old Republic Home Protection October 2003 - Present
American Home Shield 2002 - 2003
Muro Pharmaceuticals 2000 - 2002
American Home Shield 1997 - 2000
Keller Williams Realty, Inc. 1995 - 1997
Skills
Selling, Real Estate, First Time Home Buyers, Sellers, Short Sales
Education
Oklahoma State University 1989 — 1993
Public Relations, Minor in Marketing & Sociology
Brenda Carey's American Home Shield Experience December 2002 - April 2007
Job Project Coordinator / Administrative Assistant / Executive Assistant
Industry Medical Devices
Experience
Medtronic August 2008 - July 2014
Medtronic Vascular January 2008 - May 2008
American Home Shield December 2002 - April 2007
Skills
Administrative..., Software Documentation, Outlook, Clinical Research, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Clinical Trials, Customer Service, Access, CTMS
Education
Empire College 1997 — 2001
Associate's degree, Computer and Information Sciences and Support Services
Santa Rosa Junior College
Medtronic August 2008 - July 2014
Medtronic Vascular January 2008 - May 2008
American Home Shield December 2002 - April 2007
Skills
Administrative..., Software Documentation, Outlook, Clinical Research, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Clinical Trials, Customer Service, Access, CTMS
Education
Empire College 1997 — 2001
Associate's degree, Computer and Information Sciences and Support Services
Santa Rosa Junior College
Nora Ranjha's American Home Shield Experience October 2008 - March 2011
Job Project Manager at KBM Group: Health Services
Industry Education Management
Experience
KBM Group: Health Services August 2012 - Present
American Home Shield October 2008 - March 2011
American Home Shield September 2007 - September 2008
American Home Shield January 2002 - August 2004
Network Utilities, Inc. 2000 - 2002
Skills
Training, Marketing, Management, Software Documentation, Public Speaking, Research, Instructional Design, Microsoft Office, Event Planning, Teaching, Social Media, PowerPoint, Editing, Microsoft Excel, Project Management, Public Relations, Organizational..., Customer Service, Digital Marketing, Leadership, Process Improvement, CRM
Education
The University of Memphis 2004 — 2014
Master's Degree, Curriculum and Instruction
The University of Memphis 1995 — 1999
BBA, Marketing
Saint Agnes Academy 1989 — 1995
HS, JR High and High School
St. Georges Day School 1986 — 1989
Elementary
KBM Group: Health Services August 2012 - Present
American Home Shield October 2008 - March 2011
American Home Shield September 2007 - September 2008
American Home Shield January 2002 - August 2004
Network Utilities, Inc. 2000 - 2002
Skills
Training, Marketing, Management, Software Documentation, Public Speaking, Research, Instructional Design, Microsoft Office, Event Planning, Teaching, Social Media, PowerPoint, Editing, Microsoft Excel, Project Management, Public Relations, Organizational..., Customer Service, Digital Marketing, Leadership, Process Improvement, CRM
Education
The University of Memphis 2004 — 2014
Master's Degree, Curriculum and Instruction
The University of Memphis 1995 — 1999
BBA, Marketing
Saint Agnes Academy 1989 — 1995
HS, JR High and High School
St. Georges Day School 1986 — 1989
Elementary
Angel Parkes's American Home Shield Experience July 2005 - March 2010
Job CrossSell Marketing Analyst II at ServiceMaster
Industry Insurance
Experience
ServiceMaster March 2010 - Present
American Home Shield July 2005 - March 2010
Education
Universiy of Memphis 2005 — 2007
MBA, Finance and Real Estate Concentration
Texas A&M University 1998 — 2003
BS, Mechanical Engineering Technology
ServiceMaster March 2010 - Present
American Home Shield July 2005 - March 2010
Education
Universiy of Memphis 2005 — 2007
MBA, Finance and Real Estate Concentration
Texas A&M University 1998 — 2003
BS, Mechanical Engineering Technology
Glenn Bernstein's American Home Shield Experience 2005 - 2007
Job Financial Advisor at Waddell & Reed Financial Services
Industry Financial Services
Experience
Waddell & Reed Financial Services Financial AdvisorWaddell & Reed2007 - Present
American Home Shield 2005 - 2007
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1983 — 1985
MBA
Waddell & Reed Financial Services Financial AdvisorWaddell & Reed2007 - Present
American Home Shield 2005 - 2007
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1983 — 1985
MBA
Mandy Lawler's American Home Shield Experience September 2010 - October 2012
Job Project Manager/Implementation at SideCar
Industry Computer Software
Experience
SideCar April 2015 - Present
Future Health Software October 2012 - March 2015
American Home Shield September 2010 - October 2012
Future Health Software, Inc March 2010 - September 2012
Future Health Software October 2006 - September 2010
Family & Specialty Medical Center, PC February 1999 - June 2010
Skills
Team Building, Account Management, EHR, Direct Sales, Sales, Training, Software Development, Quality Assurance, Project Management, Healthcare, Product Development, Software Implementation, Go Live Support, Post Go Live Support
Education
Metropolitan Community College 1993 — 1995
Dental Assisting, Dental Assisting and Hygiene
Manning High School
SideCar April 2015 - Present
Future Health Software October 2012 - March 2015
American Home Shield September 2010 - October 2012
Future Health Software, Inc March 2010 - September 2012
Future Health Software October 2006 - September 2010
Family & Specialty Medical Center, PC February 1999 - June 2010
Skills
Team Building, Account Management, EHR, Direct Sales, Sales, Training, Software Development, Quality Assurance, Project Management, Healthcare, Product Development, Software Implementation, Go Live Support, Post Go Live Support
Education
Metropolitan Community College 1993 — 1995
Dental Assisting, Dental Assisting and Hygiene
Manning High School
Laura Coniff's American Home Shield Experience September 1993 - April 1997
Job Communications Executive with 20+ years experience and a track record for driving results
Industry Marketing and Advertising
Experience
DSM Biomedical February 2009 - Present
Abbott Vascular Devices September 2005 - November 2007
selfemployed April 2004 - April 2005
Cabot Microelectronics May 1997 - April 2004
American Home Shield September 1993 - April 1997
The PBN Company August 1989 - August 1993
American Home Shield May 1986 - August 1989
Skills
Marketing Strategy, Marketing Communications, Leadership, Strategy, Marketing, Strategic Communications, Press Releases, Management, Brand Development, Integrated Marketing, Strategic Planning, Business Strategy, Project Management, Budgets, Product Development, Team Building, Trade Shows, Public Relations, Cross-functional Team..., Competitive Analysis, Advertising, Interpersonal Skills, Analytical Skills, High degree of..., Collaborative Problem..., Organization Skills, Influential Communicator
Education
Northern Illinois University 1982 — 1986
BS, Education
DSM Biomedical February 2009 - Present
Abbott Vascular Devices September 2005 - November 2007
selfemployed April 2004 - April 2005
Cabot Microelectronics May 1997 - April 2004
American Home Shield September 1993 - April 1997
The PBN Company August 1989 - August 1993
American Home Shield May 1986 - August 1989
Skills
Marketing Strategy, Marketing Communications, Leadership, Strategy, Marketing, Strategic Communications, Press Releases, Management, Brand Development, Integrated Marketing, Strategic Planning, Business Strategy, Project Management, Budgets, Product Development, Team Building, Trade Shows, Public Relations, Cross-functional Team..., Competitive Analysis, Advertising, Interpersonal Skills, Analytical Skills, High degree of..., Collaborative Problem..., Organization Skills, Influential Communicator
Education
Northern Illinois University 1982 — 1986
BS, Education
Nancy McCormick's American Home Shield Experience November 1997 - December 1999
Job Sr Programmer Analyst at Samson
Industry Information Technology and Services
Experience
Samson February 2011 - Present
Golden Living March 2005 - February 2011
Stonebridge Technologies December 1999 - March 2005
American Home Shield November 1997 - December 1999
Tactics, Inc. April 1996 - November 1997
Maybelline November 1994 - March 1996
American Airlines August 1986 - October 1994
Skills
ETL, Data Warehousing, Data Modeling, Data Analysis, Business Intelligence, Data Integration, Database Administration, SSIS, Databases, Oracle, Microsoft SQL Server, Oracle Applications, SSRS
Education
University of Tulsa 1983 — 1984
BS, MIS
Texas Christian University 1975 — 1977
Education
Edison High School 1972 — 1975
Samson February 2011 - Present
Golden Living March 2005 - February 2011
Stonebridge Technologies December 1999 - March 2005
American Home Shield November 1997 - December 1999
Tactics, Inc. April 1996 - November 1997
Maybelline November 1994 - March 1996
American Airlines August 1986 - October 1994
Skills
ETL, Data Warehousing, Data Modeling, Data Analysis, Business Intelligence, Data Integration, Database Administration, SSIS, Databases, Oracle, Microsoft SQL Server, Oracle Applications, SSRS
Education
University of Tulsa 1983 — 1984
BS, MIS
Texas Christian University 1975 — 1977
Education
Edison High School 1972 — 1975
Rick Negron's American Home Shield Experience January 2003 - June 2007
Job US Collections Department Manager at Enova International
Industry Financial Services
Experience
Enova International January 2012 - September 2014
HWA Home Warranty June 2007 - November 2011
American Home Shield January 2003 - June 2007
Thrivent Financial Bank February 1999 - December 2002
Werner Electric Supply February 1998 - December 2001
Skills
Sales Management, Insurance, Leadership, Mutual Funds, Management, Strategy, Forecasting, Sales Operations, Customer Service, Sales
Education
Northern Illinois University - College of Business 1984 — 1988
Master's Degree, Business Management
Enova International January 2012 - September 2014
HWA Home Warranty June 2007 - November 2011
American Home Shield January 2003 - June 2007
Thrivent Financial Bank February 1999 - December 2002
Werner Electric Supply February 1998 - December 2001
Skills
Sales Management, Insurance, Leadership, Mutual Funds, Management, Strategy, Forecasting, Sales Operations, Customer Service, Sales
Education
Northern Illinois University - College of Business 1984 — 1988
Master's Degree, Business Management
Mayra Alcazar's American Home Shield Experience January 2001 - July 2002
Job Medical Receptionist at San Francisco Gynecology
Industry Hospital & Health Care
Experience
San Francisco Gynecology December 2011 - Present
Health Service Integration November 2007 - December 2011
First American Home Buyers Protection Corporation July 2002 - September 2007
American Home Shield January 2001 - July 2002
Skills
Healthcare, Healthcare Management, Employee Relations, Benefits Administration, Patient Advocacy, Customer Service, Medical Terminology, FMLA, HIPAA, Conflict Resolution
Education
Santa Rosa Junior College 2008 — 2010
General Education, Human Resources Management/Personnel Administration, General
San Francisco Gynecology December 2011 - Present
Health Service Integration November 2007 - December 2011
First American Home Buyers Protection Corporation July 2002 - September 2007
American Home Shield January 2001 - July 2002
Skills
Healthcare, Healthcare Management, Employee Relations, Benefits Administration, Patient Advocacy, Customer Service, Medical Terminology, FMLA, HIPAA, Conflict Resolution
Education
Santa Rosa Junior College 2008 — 2010
General Education, Human Resources Management/Personnel Administration, General
Beth Spalding's American Home Shield Experience January 2005 - November 2010
Job Occupancy Specialist at LaGrange Housing Authority
Industry Consumer Services
Experience
LaGrange Housing Authority May 2012 - Present
American Home Shield January 2005 - November 2010
American Home Shield June 2006 - February 2008
American Home Shield November 2005 - June 2006
Skills
Certified Property..., Customer Service, Outlook, Human Resources, Microsoft Excel, Microsoft Word, Customer Satisfaction, Data Entry, PowerPoint, Call Centers, Team Building, Customer Retention, Sales, Microsoft Office, Customer Experience, Retail, Leadership
Education
The University of Georgia 1990 — 1994
ABJ, Magazine Journalism
LaGrange Housing Authority May 2012 - Present
American Home Shield January 2005 - November 2010
American Home Shield June 2006 - February 2008
American Home Shield November 2005 - June 2006
Skills
Certified Property..., Customer Service, Outlook, Human Resources, Microsoft Excel, Microsoft Word, Customer Satisfaction, Data Entry, PowerPoint, Call Centers, Team Building, Customer Retention, Sales, Microsoft Office, Customer Experience, Retail, Leadership
Education
The University of Georgia 1990 — 1994
ABJ, Magazine Journalism
Jenna Stiles's American Home Shield Experience February 2004 - February 2009
Job Business Development
Industry Education Management
Experience
Apple Academy, LLC January 2009 - Present
AMERICAN HOME SHIELD February 2004 - February 2009
PLAZA OCEAN CLUB, formerly RADISSON RESORT January 1997 - January 2004
QUEENSBURY HOTEL 1992 - 1997
Skills
Strategic Planning, Real Estate, New Business Development, Customer Service, Marketing Strategy, Relocation, Energy, Investment Properties, Event Planning, Team Building, Marketing, Entrepreneurship, Sales, Coaching, Management, Sales Management, Contract Negotiation
Education
Community College of VT 2012 — 2015
Bachelor's Degree, Business Administration, Management and Operations, A+
Bob Fritze Real Estate School 2009 — 2009
Real Estate
Professional Courses 1998 — 2009
Ron Climer Real Estate School 2003 — 2003
Real Estate Development
Adirondack Community College 1989 — 1990
Travel and Tourism
Fair Haven Union High School
Apple Academy, LLC January 2009 - Present
AMERICAN HOME SHIELD February 2004 - February 2009
PLAZA OCEAN CLUB, formerly RADISSON RESORT January 1997 - January 2004
QUEENSBURY HOTEL 1992 - 1997
Skills
Strategic Planning, Real Estate, New Business Development, Customer Service, Marketing Strategy, Relocation, Energy, Investment Properties, Event Planning, Team Building, Marketing, Entrepreneurship, Sales, Coaching, Management, Sales Management, Contract Negotiation
Education
Community College of VT 2012 — 2015
Bachelor's Degree, Business Administration, Management and Operations, A+
Bob Fritze Real Estate School 2009 — 2009
Real Estate
Professional Courses 1998 — 2009
Ron Climer Real Estate School 2003 — 2003
Real Estate Development
Adirondack Community College 1989 — 1990
Travel and Tourism
Fair Haven Union High School
Doug Beal's American Home Shield Experience July 2004 - September 2009
Job Real Estate Professional
Industry Real Estate
Experience
American Home Shield July 2004 - September 2009
Education
Plymouth State University 1981 — 1983
MBA, Marketing
American Home Shield July 2004 - September 2009
Education
Plymouth State University 1981 — 1983
MBA, Marketing
Faye Burnett's American Home Shield Experience October 2000 - March 2007
Job Retail Cashier at Lowe's Home Centers, LLC
Industry
Experience
Lowe's Home Centers, LLC March 2012 - Present
First American Home Buyers Protection July 2008 - October 2011
American Home Shield October 2000 - March 2007
Copperfield's Books October 1999 - January 2000
Medtronic March 1999 - September 1999
Santa Rosa Memorial May 1996 - February 1999
Flamingo Resort Hotel and Spa June 1989 - October 1995
Skills
Microsoft Excel, Microsoft Office, Payroll, Customer Service, Sales, PowerPoint, Retail, Accounting, Account Reconciliation, Data Entry, Outlook, Spreadsheets, Telephone Skills, Administrative..., Customer Satisfaction, Administration, Time Management, Call Centers, Lotus Notes, Administrative...
Education
Santa Rosa Junior College 2002 — 2003
MS Office 2000 Level I and II, 4.0
Santa Rosa Junior College 1983 — 1984
Computer Programming Certificate, Business Oriented Data Processing, 3.75
Lowe's Home Centers, LLC March 2012 - Present
First American Home Buyers Protection July 2008 - October 2011
American Home Shield October 2000 - March 2007
Copperfield's Books October 1999 - January 2000
Medtronic March 1999 - September 1999
Santa Rosa Memorial May 1996 - February 1999
Flamingo Resort Hotel and Spa June 1989 - October 1995
Skills
Microsoft Excel, Microsoft Office, Payroll, Customer Service, Sales, PowerPoint, Retail, Accounting, Account Reconciliation, Data Entry, Outlook, Spreadsheets, Telephone Skills, Administrative..., Customer Satisfaction, Administration, Time Management, Call Centers, Lotus Notes, Administrative...
Education
Santa Rosa Junior College 2002 — 2003
MS Office 2000 Level I and II, 4.0
Santa Rosa Junior College 1983 — 1984
Computer Programming Certificate, Business Oriented Data Processing, 3.75
Brian Barrett's American Home Shield Experience January 2002 - September 2005
Job Program Manager, Operations at Lash Group
Industry Pharmaceuticals
Experience
Lash Group May 2015 - Present
CBRE August 2013 - August 2014
CBRE April 2011 - August 2013
CBRE October 2008 - April 2011
CBRE September 2005 - October 2008
American Home Shield January 2002 - September 2005
Skills
Operations Management, Process Improvement, Workforce Management, Facilities Management, Call Center, Leadership, Management, Call Centers, Budgets, Team Leadership, Customer Service, Team Building, Employee Relations, Customer Satisfaction, Outsourcing, Quality Assurance, CRM, Vendor Management, Business Process
Education
Northern Arizona University 1996 — 1998
Bachelor of Arts (B.A.), English Language and Literature/Letters
The University of Memphis 1993 — 1995
Lash Group May 2015 - Present
CBRE August 2013 - August 2014
CBRE April 2011 - August 2013
CBRE October 2008 - April 2011
CBRE September 2005 - October 2008
American Home Shield January 2002 - September 2005
Skills
Operations Management, Process Improvement, Workforce Management, Facilities Management, Call Center, Leadership, Management, Call Centers, Budgets, Team Leadership, Customer Service, Team Building, Employee Relations, Customer Satisfaction, Outsourcing, Quality Assurance, CRM, Vendor Management, Business Process
Education
Northern Arizona University 1996 — 1998
Bachelor of Arts (B.A.), English Language and Literature/Letters
The University of Memphis 1993 — 1995
Julie Craney's American Home Shield Experience November 1998 - June 2006
Job Sr. Director, Inside Sales at First American Home Buyers Protection
Industry Consumer Services
Experience
First American Home Buyers Protection June 2008 - Present
American TonerServ Corp February 2007 - June 2008
American Home Shield November 1998 - June 2006
Skills
Negotiation, Team Building, Selling, Sales, Sales Presentations, Customer Retention, Account Management, Forecasting, Customer Service, Strategic Planning, Process Improvement, Performance Management, Leadership, Business Development, Management, Contract Negotiation, Human Resources, CRM
Education
Santa Rosa Junior College 1982 — 1983
Business, Business
First American Home Buyers Protection June 2008 - Present
American TonerServ Corp February 2007 - June 2008
American Home Shield November 1998 - June 2006
Skills
Negotiation, Team Building, Selling, Sales, Sales Presentations, Customer Retention, Account Management, Forecasting, Customer Service, Strategic Planning, Process Improvement, Performance Management, Leadership, Business Development, Management, Contract Negotiation, Human Resources, CRM
Education
Santa Rosa Junior College 1982 — 1983
Business, Business
Angel Parkes, CSM's American Home Shield Experience 2006 - 2010
Job IT Business Analyst
Industry Consumer Services
Experience
TruGreen November 2013 - Present
ServiceMaster May 2011 - October 2013
ServiceMaster March 2010 - May 2011
American Home Shield 2006 - 2010
Skills
Customer Retention, Direct Marketing, Competitive Analysis, CRM, Marketing, B2B, Account Management, Team Building, Lead Generation, Marketing Strategy, Direct Mail, Sales Management, New Business Development, Strategic Planning, Online Advertising, Digital Marketing, Market Planning, Strategy, Marketing Management, Customer Satisfaction, Management, Leadership, Email Marketing, Cross-functional Team...
Education
The University of Memphis 2004 — 2006
Master of Business Administration (MBA), Real Estate Development
Texas A&M University 1998 — 2003
Bachelor of Science (B.S.), Mechanical Engineering
TruGreen November 2013 - Present
ServiceMaster May 2011 - October 2013
ServiceMaster March 2010 - May 2011
American Home Shield 2006 - 2010
Skills
Customer Retention, Direct Marketing, Competitive Analysis, CRM, Marketing, B2B, Account Management, Team Building, Lead Generation, Marketing Strategy, Direct Mail, Sales Management, New Business Development, Strategic Planning, Online Advertising, Digital Marketing, Market Planning, Strategy, Marketing Management, Customer Satisfaction, Management, Leadership, Email Marketing, Cross-functional Team...
Education
The University of Memphis 2004 — 2006
Master of Business Administration (MBA), Real Estate Development
Texas A&M University 1998 — 2003
Bachelor of Science (B.S.), Mechanical Engineering
Fred Coleman, MA's American Home Shield Experience May 2004 - July 2006
Job Business Development Director at Becoming Independent
Industry Nonprofit Organization Management
Experience
Becoming Independent October 2014 - Present
Becoming Independent July 2006 - October 2014
American Home Shield May 2004 - July 2006
Target May 1999 - December 2003
Skills
Non-profits, Organizational..., Training, Organization, Leadership Development, Customer Service, Microsoft Office, Nonprofits, Leadership, Fundraising, Community Outreach, Program Development, Human Resources, Social Networking, Employee Relations, Strategic Planning, Grant Writing
Education
Sonoma State University 2002 — 2004
Masters Degree, Psychology with and emphasis in Organizational Development, 3.65
Becoming Independent October 2014 - Present
Becoming Independent July 2006 - October 2014
American Home Shield May 2004 - July 2006
Target May 1999 - December 2003
Skills
Non-profits, Organizational..., Training, Organization, Leadership Development, Customer Service, Microsoft Office, Nonprofits, Leadership, Fundraising, Community Outreach, Program Development, Human Resources, Social Networking, Employee Relations, Strategic Planning, Grant Writing
Education
Sonoma State University 2002 — 2004
Masters Degree, Psychology with and emphasis in Organizational Development, 3.65
Braeden Russell's American Home Shield Experience September 2014 - Present
Job Assistant Product Manager at American Home Shield
Industry Consumer Services
Experience
American Home Shield September 2014 - Present
The University of Memphis September 2013 - May 2014
Montfort Catering September 2004 - June 2013
University of Memphis August 2009 - May 2013
College Station Sports Store June 2008 - May 2013
MILE Program 2010 - 2011
Skills
Organizational..., Initiator, Reliability, Critical Thinking, Time Management, Oral & Written..., Interpersonal..., Team-oriented, Creative Problem Solving, Analytical Skills, Social Skills, Close Attention to..., Goal Oriented, Conflict Resolution, Data Entry, Leadership, Public Speaking, Teamwork, Motivational Speaking, Leadership Development, Event Planning, Strategic Leadership, Creative Writing, Training, Social Networking, Facebook, Fundraising, Customer Satisfaction
Education
The University of Memphis 2013 — 2015
Master of Business Administration (M.B.A.), Business/Commerce, General
The University of Memphis 2009 — 2013
Bachelors of Business Administration, Management
American Home Shield September 2014 - Present
The University of Memphis September 2013 - May 2014
Montfort Catering September 2004 - June 2013
University of Memphis August 2009 - May 2013
College Station Sports Store June 2008 - May 2013
MILE Program 2010 - 2011
Skills
Organizational..., Initiator, Reliability, Critical Thinking, Time Management, Oral & Written..., Interpersonal..., Team-oriented, Creative Problem Solving, Analytical Skills, Social Skills, Close Attention to..., Goal Oriented, Conflict Resolution, Data Entry, Leadership, Public Speaking, Teamwork, Motivational Speaking, Leadership Development, Event Planning, Strategic Leadership, Creative Writing, Training, Social Networking, Facebook, Fundraising, Customer Satisfaction
Education
The University of Memphis 2013 — 2015
Master of Business Administration (M.B.A.), Business/Commerce, General
The University of Memphis 2009 — 2013
Bachelors of Business Administration, Management
Rob Britt's American Home Shield Experience April 2005 - April 2007
Job Sr. Event Manager at Q1 Productions
Industry Events Services
Experience
Q1 Productions January 2015 - Present
Pace Supply Corp November 2011 - May 2014
Cal-Steam...a Wolseley Company January 2010 - October 2010
Cal-Steam...a Wolseley Company September 2008 - January 2010
First Republic Bank April 2008 - September 2008
American Home Shield April 2005 - April 2007
Visual Concepts 2003 - 2005
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Team Building, Sales Management, Sales, Account Management, Forecasting, New Business Development
Education
Sonoma State University 1997 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies
Q1 Productions January 2015 - Present
Pace Supply Corp November 2011 - May 2014
Cal-Steam...a Wolseley Company January 2010 - October 2010
Cal-Steam...a Wolseley Company September 2008 - January 2010
First Republic Bank April 2008 - September 2008
American Home Shield April 2005 - April 2007
Visual Concepts 2003 - 2005
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Team Building, Sales Management, Sales, Account Management, Forecasting, New Business Development
Education
Sonoma State University 1997 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies
Vasilia Balasis's American Home Shield Experience 2005 - 2007
Job Federal Inside Sales Representative at FedStore Corporation
Industry Marketing and Advertising
Experience
FedStore Corporation July 2014 - Present
American Home Shield 2005 - 2007
Input 2002 - 2003
Apptis (formerly PlanetGov, Inc) 1999 - 2001
3Com 1997 - 1999
Skills
Market Research, Business Development, Sales, Marketing Strategy, Competitive Analysis, Lead Generation, Integrated Marketing, Email Marketing, Direct Marketing, Strategic Partnerships, Account Management, Product Marketing, Marketing Management, Direct Sales, Market Planning, Market Analysis, Cold Calling, CRM, B2B, Sales Process, Salesforce.com, Cloud Computing, Enterprise Software, SaaS, Solution Selling
Education
The George Washington University - School of Business
BBA, International Business w/ a concentration in Marketing
FedStore Corporation July 2014 - Present
American Home Shield 2005 - 2007
Input 2002 - 2003
Apptis (formerly PlanetGov, Inc) 1999 - 2001
3Com 1997 - 1999
Skills
Market Research, Business Development, Sales, Marketing Strategy, Competitive Analysis, Lead Generation, Integrated Marketing, Email Marketing, Direct Marketing, Strategic Partnerships, Account Management, Product Marketing, Marketing Management, Direct Sales, Market Planning, Market Analysis, Cold Calling, CRM, B2B, Sales Process, Salesforce.com, Cloud Computing, Enterprise Software, SaaS, Solution Selling
Education
The George Washington University - School of Business
BBA, International Business w/ a concentration in Marketing
Aimee Page's American Home Shield Experience July 2002 - September 2005
Job Sales Consultant at Vineyard Vines
Industry Apparel & Fashion
Experience
Vineyard Vines by Oak Hall February 2008 - Present
AmeriSpec Home Inspection Service September 2005 - February 2008
American Home Shield July 2002 - September 2005
Skills
Marketing, Strategic Financial..., Retail, Small Business, Sales
Education
The University of Memphis 1997 — 2001
Bachleor of Science in Education, Consumer Science
Vineyard Vines by Oak Hall February 2008 - Present
AmeriSpec Home Inspection Service September 2005 - February 2008
American Home Shield July 2002 - September 2005
Skills
Marketing, Strategic Financial..., Retail, Small Business, Sales
Education
The University of Memphis 1997 — 2001
Bachleor of Science in Education, Consumer Science
Constance Dunlap's American Home Shield Experience May 2006 - Present
Job
Industry Retail
Experience
American Home Shield May 2006 - Present
JCPenney July 2005 - April 2006
University of Memphis August 2004 - April 2005
Kaye's Food Market August 2003 - August 2004
Education
The University of Memphis 2004 — 2008
Bachelors Degree, Criminology and Criminal Justice
Fayette Ware High
Graduated
The University of Memphis
B.A, Criminal Justice
American Home Shield May 2006 - Present
JCPenney July 2005 - April 2006
University of Memphis August 2004 - April 2005
Kaye's Food Market August 2003 - August 2004
Education
The University of Memphis 2004 — 2008
Bachelors Degree, Criminology and Criminal Justice
Fayette Ware High
Graduated
The University of Memphis
B.A, Criminal Justice
Avarie Fisher's American Home Shield Experience February 2004 - November 2006
Job Sales Rep at First American Home Buyers Protection
Industry Insurance
Experience
First American Home Buyers Protection January 2007 - Present
American Home Shield February 2004 - November 2006
American Home Shield February 2004 - November 2006
American Home Shield February 2004 - November 2006
American Home Shield February 2004 - November 2006
Comp Pro Med June 1988 - February 2004
Education
Santa Rosa Junior College 1975 — 1977
General Ed & Psychology
Santa Rosa High 1971 — 1975
Diploma, Gen Ed
First American Home Buyers Protection January 2007 - Present
American Home Shield February 2004 - November 2006
American Home Shield February 2004 - November 2006
American Home Shield February 2004 - November 2006
American Home Shield February 2004 - November 2006
Comp Pro Med June 1988 - February 2004
Education
Santa Rosa Junior College 1975 — 1977
General Ed & Psychology
Santa Rosa High 1971 — 1975
Diploma, Gen Ed
Anthony Olivarez's American Home Shield Experience January 2001 - January 2008
Job Customer Service Expert
Industry Real Estate
Experience
2009 - 2009 First American Home Buyers Protection 2009 - 2009
American Home Shield January 2001 - January 2008
United States Postal Service January 1999 - January 2000
Education
Sonoma State University
Bachelor; B.S, Science; Business; Management and Marketing
2009 - 2009 First American Home Buyers Protection 2009 - 2009
American Home Shield January 2001 - January 2008
United States Postal Service January 1999 - January 2000
Education
Sonoma State University
Bachelor; B.S, Science; Business; Management and Marketing
Mary Anne Sloan's American Home Shield Experience June 1992 - April 2012
Job Marriage & Family Therapist Intern at Pacific Trauma Center
Industry Mental Health Care
Experience
Hope Counseling Center December 2014 - Present
Pacific Counseling and Trauma Center June 2012 - Present
Vision Coalition February 2014 - June 2014
American Home Shield June 1992 - April 2012
Skills
Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Outlook, Teaching, Public Speaking, English, Windows, Psychotherapy, Stress Management
Education
National University 2012 — 2014
Bachelor of Science (BS), Business Administration, 3.67
National University 2012 — 2014
Masters Degree, Counseling Psychology
Hope Counseling Center December 2014 - Present
Pacific Counseling and Trauma Center June 2012 - Present
Vision Coalition February 2014 - June 2014
American Home Shield June 1992 - April 2012
Skills
Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Outlook, Teaching, Public Speaking, English, Windows, Psychotherapy, Stress Management
Education
National University 2012 — 2014
Bachelor of Science (BS), Business Administration, 3.67
National University 2012 — 2014
Masters Degree, Counseling Psychology
Mona Andrews's American Home Shield Experience August 1986 - April 1988
Job Owner at Mona L. Andrews, CPA
Industry Accounting
Experience
Mona L. Andrews, CPA January 2004 - Present
Mona L. Andrews, CPA January 2000 - Present
Kendrick & Associates February 2009 - April 2013
Dan Prince February 2007 - April 2008
Thomas K. Rackerby, CPA February 1995 - July 2004
Andrews Business Service February 1991 - January 1995
Custodis-Ecodyne, Inc May 1988 - March 1991
American Home Shield August 1986 - April 1988
Mag-Media, Inc. March 1983 - March 1986
Skills
Lacerte, CCH ProSystem fx, Microsoft Excel, Microsoft Word
Education
Sonoma State University 1978 — 1981
Bachelor of Arts (B.A.), Management
Mona L. Andrews, CPA January 2004 - Present
Mona L. Andrews, CPA January 2000 - Present
Kendrick & Associates February 2009 - April 2013
Dan Prince February 2007 - April 2008
Thomas K. Rackerby, CPA February 1995 - July 2004
Andrews Business Service February 1991 - January 1995
Custodis-Ecodyne, Inc May 1988 - March 1991
American Home Shield August 1986 - April 1988
Mag-Media, Inc. March 1983 - March 1986
Skills
Lacerte, CCH ProSystem fx, Microsoft Excel, Microsoft Word
Education
Sonoma State University 1978 — 1981
Bachelor of Arts (B.A.), Management
Daniel Hast's American Home Shield Experience July 2012 - Present
Job Authorizations Agent at American Home Shield
Industry Consumer Services
Experience
American Home Shield July 2012 - Present
American Home Shield May 2010 - July 2012
American Home Shield May 2008 - February 2009
Education
The University of Memphis 2008 — 2011
Business Administration and Management, General
Southwest Tennessee Community College 2006 — 2008
Associate's degree, Business Administration and Management, General
American Home Shield July 2012 - Present
American Home Shield May 2010 - July 2012
American Home Shield May 2008 - February 2009
Education
The University of Memphis 2008 — 2011
Business Administration and Management, General
Southwest Tennessee Community College 2006 — 2008
Associate's degree, Business Administration and Management, General
Bruce Corey's American Home Shield Experience January 2012 - March 2013
Job Authorizations at ServiceMaster
Industry Consumer Services
Experience
ServiceMaster March 2013 - Present
American Home Shield January 2012 - March 2013
Skills
Customer Service, Empathy, Dispatching, Conflict Resolution, Resolving Conflicts, Process Scheduler, Call Centers
Education
University of Tennessee at Martin 2010 — 2011
Southwest Tennessee Community College
ServiceMaster March 2013 - Present
American Home Shield January 2012 - March 2013
Skills
Customer Service, Empathy, Dispatching, Conflict Resolution, Resolving Conflicts, Process Scheduler, Call Centers
Education
University of Tennessee at Martin 2010 — 2011
Southwest Tennessee Community College
DTeshia Williams's American Home Shield Experience February 2013 - Present
Job Authorizer at American Home Shield
Industry Consumer Services
Experience
American Home Shield February 2013 - Present
ServiceMaster May 2011 - Present
Skills
Customer Service, Data Entry, Typing, Copying, Filing, Dispatching
Education
Oral Roberts University 2005 — 2006
American Home Shield February 2013 - Present
ServiceMaster May 2011 - Present
Skills
Customer Service, Data Entry, Typing, Copying, Filing, Dispatching
Education
Oral Roberts University 2005 — 2006
Mena Mena's American Home Shield Experience July 2004 - July 2007
Job Associate Account Manager at Kaiser Permanente
Industry Hospital & Health Care
Experience
Kaiser Permanente June 2008 - Present
American Home Shield July 2004 - July 2007
Enterprise Rent-A-Car - Car Sales Division January 2000 - July 2004
Skills
Team Leadership, Sales Management, Sales, People Skills, People Development, Direct Sales, Crunching Numbers, Building Materials, Construction, Music Production
Education
Sonoma State University 1992 — 1999
Bachelor of Arts (BA), Criminal Justice/Law Enforcement Administration
Sonoma State University 1992 — 1999
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Kaiser Permanente June 2008 - Present
American Home Shield July 2004 - July 2007
Enterprise Rent-A-Car - Car Sales Division January 2000 - July 2004
Skills
Team Leadership, Sales Management, Sales, People Skills, People Development, Direct Sales, Crunching Numbers, Building Materials, Construction, Music Production
Education
Sonoma State University 1992 — 1999
Bachelor of Arts (BA), Criminal Justice/Law Enforcement Administration
Sonoma State University 1992 — 1999
Bachelor's degree, Criminal Justice/Law Enforcement Administration
laquita eskridge's American Home Shield Experience March 2008 - January 2011
Job
Industry Warehousing
Experience
Jabil Circuit March 2012 - Present
American Home Shield March 2008 - January 2011
BR Interviewing August 2004 - March 2008
Education
Southwest Tennessee Community College 2008 — 2008
South Side High School 1994 — 1998
High School Diploma, All Studies
Jabil Circuit March 2012 - Present
American Home Shield March 2008 - January 2011
BR Interviewing August 2004 - March 2008
Education
Southwest Tennessee Community College 2008 — 2008
South Side High School 1994 — 1998
High School Diploma, All Studies
angel bennett's American Home Shield Experience January 2010 - Present
Job Authorizor at American Home Shield
Industry Consumer Services
Experience
American Home Shield January 2010 - Present
Regional Adjustment Bureau January 2009 - January 2010
Verizon Wireless November 2005 - July 2008
Education
The University of Memphis
Bachelor of Arts (B.A.), Journalism/Public Relations, Not yet graduated
American Home Shield January 2010 - Present
Regional Adjustment Bureau January 2009 - January 2010
Verizon Wireless November 2005 - July 2008
Education
The University of Memphis
Bachelor of Arts (B.A.), Journalism/Public Relations, Not yet graduated
Dawn Scarborough's American Home Shield Experience July 2005 - May 2010
Job Contractor Relations Manager at First American Home Buyers Protection
Industry Insurance
Experience
First American Home Buyers Protection November 2013 - Present
Intermodal Sales Inc June 2011 - November 2013
American Home Shield July 2005 - May 2010
Skills
Contractor Management, Account Management, Engineering Assistant, Billing Coordinator
Education
Christian Academy Of Greater St. Louis
Southwest Tennessee Community College
First American Home Buyers Protection November 2013 - Present
Intermodal Sales Inc June 2011 - November 2013
American Home Shield July 2005 - May 2010
Skills
Contractor Management, Account Management, Engineering Assistant, Billing Coordinator
Education
Christian Academy Of Greater St. Louis
Southwest Tennessee Community College
Homeshield
Landmark Home Warranty
HMS National
Bonded Builders Warranty Group
CNA National Warranty Corporation
The Warranty Group