Canon Business Process Services, Inc.
Industry: IT service management company
DescriptionHeadquarters: United States of America Founded: 1959 Parent organization: Canon U.S.A. Inc.
Canon Business Process Services, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Canon Business Process Services, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Canon Business Process Services, Inc. Employees
Canon Business Process Services, Inc. March 1991 - August 2014
Presort Solutions 1990 - 1990
Carson Pirie Scott 1985 - 1990
Skills
Operations Management, Process Improvement, Budgets, Management, Account Management, Customer Service, Strategic Planning, Change Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Team Building, Training, Project Management, Team Management, Customer Satisfaction, Leadership, Vendor Management, Outsourcing, Contract Negotiation, Solution Selling, Business Process..., Team Leadership, Warehouse Management
Education
Joliet Junior College 1983 — 1984
General Studies, Metallurgical Engineering/Welding
Reavis HS 1978 — 1982
High School Diploma, General Studies
MedExpress May 2015 - Present
MedExpress January 2013 - Present
Canon Business Process Services, Inc. September 2011 - January 2013
University of Pittsburgh September 2009 - August 2011
Skills
Time Management, Organization Skills, Microsoft Office, Event Planning, Customer Service, Executive Calendar..., Project Planning, Data Analysis, Strategic Planning, Organizational..., Microsoft Excel, Social Media, Public Speaking, Research, Concur, Project Management, International Shipping, Citizenship Education
Education
University of Pittsburgh 2007 — 2011
Bachelors, Natural Science with a Concentration in Chemistry
Canon Business Process Services SupervisorCanon Business Process ServicesMay 2014 - Present
Canon Business Process Services, Inc. May 2013 - Present
Insperity November 2007 - February 2008
Aon Hewitt July 1999 - November 2007
Skills
Cross-functional Team..., Outstanding time..., Microsoft Office, Team Leadership, Business Process..., Time Management, Training
Education
Lone Star College System 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration Support Specialization
Canon Business Process Services, Inc. 2014 - Present
ManpowerGroup 2012 - 2014
Christian Community Home 2010 - 2011
MRI Network 2007 - 2007
Skills
Training, Customer Service, Organization, Administrative Office..., Coordination, Supervision, Retail, Elder Care, Microsoft Office, Sales, Event Planning, Administration, Administrative...
Education
Webster University 2008 — 2011
Masters of Arts, Gerontology
Rhode Island College 1992 — 1997
Bachelors of Arts, Psychology
Canon Business Process Services, Inc. May 2007 - Present
Freelance January 1996 - Present
Canon Business Process Services, Inc. December 2006 - May 2007
Canon Business Process Services, Inc. April 2006 - December 2006
Canon Business Process Services, Inc. March 2005 - April 2006
Kmart Corporation June 1997 - December 2004
Skills
Administrative Support, Customer Service, Account Management, Business Analysis, Project Coordination, Computer Hardware, Computer Repair, Computer Maintenance, Minitab, Access, Visual Basic, C++, Qbasic, PowerPoint, Windows, Payroll, MS Project, Visio, Microsoft Office, Database Administration, Data Analysis, SQL*Plus, Oracle PL/SQL..., JavaScript, Visual Studio, A Certified
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Business Administration (M.B.A.), Management Information Systems, General
Edinboro University of Pennsylvania 1999 — 2003
Bachelor of Arts (B.A.), English Writing
The University of Northampton 2001 — 2001
English Literature (British and Commonwealth), B
Professional Career Placements.com March 2014 - Present
Rose International January 2012 - January 2014
Delta Dental Insurance Company March 2011 - December 2011
Squires Sanders & Dempsey Llp March 2010 - July 2010
Canon Business Process Services, Inc. August 2004 - June 2009
Skills
Customer Service, Management, Fax, Training, PeopleSoft
Education
University of Advancing Technology 2010 — 2015
Game Design, Digital Animation
Oakland Senior High School
DTI LLC October 2014 - Present
Canon Business Process Services, Inc. June 2008 - May 2014
Velocity Express April 2000 - February 2008
Velocity Express September 1994 - April 2000
Skills
Operations Management, Facilities Management, Project Management, Management, Outsourcing, Call Centers, Customer Satisfaction, Six Sigma, Contract Management, Business Process..., Team Building, Document Management, Customer Service, Team Leadership, Contract Negotiation, Sales, Microsoft Excel, Training, Leadership, Coaching, Account Management, Start-ups, Process Improvement, Analysis, Public Speaking
Education
Monroe Community College 2000 — 2001
Business Administration and Management, General
Hempstead High School
Academic, Academic
CoreLogic October 2013 - Present
JP Morgan Chase Metrotech January 2011 - February 2013
Canon Business Process Services, Inc. August 2008 - October 2011
Citi May 1995 - August 2008
US Air Force Reserve September 1992 - April 2003
Skills
Financial Analysis, Financial Services, Business Analysis, Project Management, Banking, Microsoft Excel, Credit, Change Management, Communication, Customer Support, Custormer Service, Business Performance..., Business Relationship..., Relationship Management, Team Leadership, Business Process..., Credit Cards, Team Building, Program Management, Software Documentation, Finance, Leadership, Strategic Financial..., Analysis, Customer Satisfaction, Customer Service, Teamwork, Data Analysis, Risk Management, Call Centers, Access, Management, Due Diligence, Mortgage Lending, Marketing, Loans, Business Intelligence, Time Management, Business Strategy, Securities, Account Management, Outsourcing, Strategy, Portfolio Management, Financial Modeling, Analytics, Team Management, Cross-functional Team..., Budgets
Education
Americn Business and Techology 2013 — 2014
Information Technology Certificate, Information Technology, 3.80
University of Phoenix 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Management, 3.17
LaGuardia Community College 1987 — 1990
Associate, Business Administration
The Women's Home August 2014 - Present
Canon Business Process Services, Inc. February 2014 - July 2014
Plunkett Research July 2012 - February 2014
Gamma Rho Lambda 2010 - 2013
OutSmart Magazine January 2012 - May 2012
GulfCoast Magazine September 2009 - May 2010
Skills
Research, Editing, Press Releases, Copy Editing, Proofreading, Adobe Creative Suite, InDesign CS 4, Microsoft Word, Advertising, Blogging, WordPress, Editorial, Journalism, Copywriting, Publishing, Organizational..., Social Media Marketing, Comic Art, Comic Book Illustration, Twitter, Promotional Copy
Education
University of Houston 2008 — 2012
Bachelor of Arts (B.A.), English Creative Writing, Summa Cum Laude
Glaspy Group September 2014 - November 2014
Account Control Technology, Inc. December 2013 - July 2014
Canon Business Process Services, Inc. January 2013 - November 2013
Pitney Bowes Management Services August 2012 - January 2013
Domino's Pizza November 2011 - August 2012
JPMorgan Chase January 2009 - October 2011
Burger King Corporation August 2007 - September 2007
Skills
Data Entry, Databases, Customer Service, Customer Satisfaction, Access, Outlook, Telephone Skills, Time Management, Microsoft Excel, Windows 7, Microsoft Word, Soft Skills, Microsoft PowerPoint, Program Management, Training, Event Planning, Strategic Planning, Team Building, PowerPoint, Public Speaking, Leadership
Education
University of Louisiana at Monroe 2007 — 2012
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Wossman High School 2003 — 2007
Diploma
Laveen Elementary School District #59 July 2015 - Present
Canon Business Process Services, Inc. July 2007 - July 2015
Comp Wiz, LLC August 2007 - July 2009
ManpowerGroup March 2001 - July 2007
Coulter Cadillac on Camelback September 2005 - March 2007
Skills
A+ Certified IT..., Customer Service, Customer Satisfaction, Help Desk Support, Highly detail oriented, Printers, Networking, Software Installation, Laptops, Microsoft Office, Photocopier, Management, Fax, Records Management, Distribution Center..., Office Equipment, Microsoft Office 2007, Lotus Notes, 10 Key, Shipping, File Management, UPS Shipping, Scanners, Filing, Telephone Skills, Logistics, IT Hardware Support, Multi Tasking, Learning Quickly, Mailroom Operations, FedEx Shipping, Walz Shipping software, USPS Shipping, Copier Maintenance, PC building, Telephone Reception, Employee Training, Shipping & Receiving, Teamwork, Remote Desktop, Remote Access, Remote Troubleshooting, Android, iOS, Mobile Devices, Computer Hardware..., Virus Removal, Data Backup Solutions, Inventory Management, Computer Proficiency
Education
Mesa Community College 2013 — 2013
Certificate of Completion, Business Administration and Management, General, A
American School Lansing 2000 — 2003
Carl Hayden High School 1998 — 2000
Computer Science
Canon Business Process Services, Inc. February 2010 - Present
Michael's July 2008 - August 2009
Sears November 2004 - April 2008
Sears Authorized Dealer Store 2003 - 2008
Skills
Facilities Management, Supervisory Skills, Customer Satisfaction, Customer Service, Outlook, PowerPoint, Excel, Leadership, Team Leadership, Microsoft Excel
Education
Central Lakes College
PSEO, Coursework
Northwest Technical Institute
Associates of Science Degree, Architectural Design
Canon Business Process Services, Inc. February 2013 - Present
Oce July 2012 - February 2013
Merrill Corporation February 2004 - May 2010
Merrill Corporation 2003 - 2004
Skills
Process Improvement, Business Process..., Solution Implementation, Litigation Support, Document Management, Desktop Procedures..., Process Flow..., ESI, Team Building, Business Process..., Management, Document Imaging, IPRO, Business Development, Litigation, Records Management, Digital Imaging, Adobe Acrobat, Document Review, Computer Forensics, Outsourcing, Scanners, Legal Assistance, Professional Services, Legal Research, Project Management
Education
Landmark Education 2015 — 2015
Technical University of Tallinn
BA, Business Administration
Canon Business Process Services, Inc. August 2010 - Present
Synovate May 2010 - August 2010
Marketing, Business Outsourcing and Printing Industries May 2009 - August 2010
Synovate October 1999 - May 2009
DST Output April 1997 - September 1999
Perfect Plastic April 1996 - March 1997
University of Chicago 1992 - 1996
Parsons Deleuw 1987 - 1992
GBC 1978 - 1986
Skills
Strategic Planning, Process Improvement, Change Management, Vendor Management, Market Research, Project Management, Team Building, Leadership, Negotiation, Start-ups, New Business Development, Outsourcing, Budgets, Marketing, Sales Management, CRM, Manufacturing, Forecasting, Management, Sales, Operations Management
Education
Quinlan School of Business, Loyola University Chicago 1993 — 1996
MBA, Operations Management
Loyola University Chicago
BBA, Business Operations
Divine Heart
Ambius 2013 - Present
Canon Business Process Services, Inc. 2013 - 2013
Closets By Design 2012 - 2013
Impact Resource Group 2008 - 2010
National Vendor Services/Impact Resource Group 2006 - 2008
National Vendor Services/Impact Resource Group 2005 - 2006
Varnell-Struck and Associates July 2005 - September 2005
Resource Plus 2000 - 2005
The Service Group 1997 - 2000
Skills
Account Management, Operations Management, Merchandising, Project Planning, Sales Management, Microsoft Office, Office Management, Visual Merchandising, Planograms, Big Box, Resets, Strategic Planning, Customer Service, Cross Merchandising, Store Remodels, New Store Set Up, Customer Satisfaction, Marketing
Education
Marshall University
Regents B.A., Psychology
Canon Business Process Services, Inc. February 2010 - Present
IKON Office Solutions 2000 - 2010
UPS 1995 - 2000
Skills
Customer Service, Strategic Planning, Management, Customer Satisfaction, Business Process..., Business Strategy, Leadership, Business Planning, Document Management, Performance Management, Management Consulting, Business Development, Organizational..., Account Management, Process Improvement, Public Speaking, Training, Team Building, Microsoft Office, Leadership Development, New Business Development, Employee Relations, Outsourcing, Event Planning, Human Resources
Education
The University of Memphis 2001 — 2003
Bachelor of Arts (BA), Business Administration and Management, General
The University of Memphis 1995 — 2001
Bachelor of Science (BS), Biology and Business
Canon Business Process Services, Inc. November 2013 - Present
Skills
Microsoft Word, Microsoft Office
Education
Lone Star College System 2012 — 2015
Bachelor of Applied Science (B.A.Sc.)
Canon Business Process Services, Inc. February 2013 - Present
Florida Department of Corrections June 2011 - February 2013
Florida Department of Corrections January 2011 - June 2011
FHCS Corp June 2009 - July 2009
Ballester Hermanos Inc. June 2008 - June 2009
Adecco Personnel Services May 2007 - June 2008
Hoy en el Periodico Newspaper January 2005 - November 2005
Diario Metro February 2003 - February 2004
Skills
Research, Creative Writing, Proposal Writing, Translation, Written Communication, Written & Oral..., Organization &..., Highly motivated..., Highly detail oriented, Detailed Organization, Payroll, Accounts Receivable, Data Analysis, Marketing Strategy, Social Media, Social Media Marketing, Clerical Skills, Problem Solving, Project Management, Finance, Human Resources, Management, Analysis, Invoicing, PowerPoint, Leadership, Six Sigma, SAP Implementation, Software Implementation, Trade Finance, Corporate Finance, Bilingual, Accounts Payable, Financial Analysis, Outlook, Public Relations, Spanish, Recruiting, Microsoft Word, Marketing, Editing, Time Management, Customer Service, Call Centers, Access, Training, Interviews, Administrative..., Spreadsheets, Proofreading
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Universidad del Sagrado Corazón 1997 — 2003
Bachelor of Arts (B.A.), Journalism
Canon Business Process Services, Inc. 2006 - Present
twentysix New York 2004 - 2006
Fujitsu 2003 - 2004
BearingPoint/KPMG 1999 - 2003
IBM 1995 - 1999
Skills
Corporate Communications, Thought Leadership, Media Relations, Writing, Strategic Communications, Public Speaking, Public Relations, Integrated Marketing, Social Media, Internal Communications, Marketing, Management, Program Management, Leadership, Performance Management, Strategy, Consulting, Lead Generation, Marketing Communications
Education
Queens College
BA, English
Modern Woodmen of America May 2015 - August 2015
Canon Business Process Services, Inc. September 2013 - March 2014
Macy's April 2012 - October 2012
LPL Financial October 2011 - January 2012
The Daily Cougar June 2010 - May 2011
KIAH-TV June 2010 - August 2010
The Daily Cougar January 2010 - May 2010
Skills
Editing, Journalism, Copy Editing, Social Media, Blogging, Press Releases, Microsoft Office, Facebook, Research, Ap Style, Public Relations, Public Speaking, Event Planning, Media Relations, Microsoft Excel, Storytelling, Video
Education
University of Houston-Clear Lake 2013 — 2015
Master of Business Administration (MBA)
University of Houston 2006 — 2011
Communications, Print Journalism
Reagan Outdoor Advertising September 2014 - Present
inthinc Technology Solutions, Inc. November 2013 - June 2014
Connor Sport Court International January 2013 - July 2013
Canon Business Process Services, Inc. April 2012 - December 2012
CHG Healthcare Services, Inc August 2004 - March 2012
Citi January 1998 - August 2004
Skills
Customer Service, Credit Analysis, Credit Risk, Time Management, Accounts Receivable, Account Reconciliation, Microsoft Office, Invoicing, Credit, Training, Type 50+ wpm, including..., Multitasker, Collections, Data Entry, Attention To Detail, Prioritization, Teamwork, Problem Solving, Verbal Communication, Written Communication, Highly Analytical, Highly Creative, Microsoft Excel, Team Building, PowerPoint, Credit Cards, Payments, Outlook, Journal Entries, Credit Scoring, A/R collections, Accounts Payable, Organization
Education
Salt Lake Community College 1996 — 1998
General Studies, 3.75
Layton High School 1992 — 1995
General Studies, 3.95
Logo/MTV Networks September 2015 - Present
LUSH FRESH HANDMADE COSMETICS North America July 2014 - June 2015
Random House January 2015 - May 2015
Canon Business Process Services, Inc. July 2014 - October 2014
Tessler Literary Agency, LLC May 2014 - August 2014
Sipe & Associates, Inc. June 2013 - August 2013
Sipe & Associates, Inc. April 2012 - August 2012
Education
New York University 2012 — 2016
Bachelor's Degree, English / Spanish Literature and Culture
South Pasadena High School 2008 — 2012
High School
ISD 622 February 2013 - Present
Canon Business Process Services, Inc. January 2012 - February 2013
US Army October 2000 - December 2008
Skills
Receptionist Duties, Technical Writing, Customer Service, Data Entry, Leadership, Teamwork, Organization, General Office Work, Communication, Microsoft Office
Education
Normandale Community College 2006 — 2008
Associate of Science (AS), Dietetic Technician
Fort Jackson Adjutant General School 2002 — 2003
Clark County Sheriff's Office Search & Rescue May 2014 - Present
Clark County Sheriff's Office June 2012 - Present
Canon Business Process Services, Inc. July 2013 - August 2014
MarketSource April 2009 - April 2013
MarketSource September 2006 - April 2009
Ann and Robert H. Lurie Children's Hospital of Chicago October 2003 - June 2005
TD Ameritrade (as TD Waterhouse) July 2000 - August 2001
Skills
Critical Thinking, Analytic Problem Solving, Root Cause Analysis, Microsoft Office, VBA, Microsoft Excel, phpMyAdmin, CSS, XHTML, MySQL, Troubleshooting, Web Design, Dreamweaver, Photoshop, Geocaching, Hiking, WordPress, SharePoint, Amateur Radio Operator, Call Sign KF7URQ, Navigation, Wilderness First Aid, Aquariums, Search and Rescue, Musician, Digital Audio, Guitarist, Screenwriting, Literature, MMORPG, Project Management, SAP, Process Improvement, Sales, Customer Service, Training
Education
Monmouth College 1996 — 2000
BA, Business Administration, 3.5/4
Canon Business Process Services, Inc. March 1986 - Present
Skills
Customer Satisfaction, Account Management, Outsourcing, Operations Management, BPO, Management, Vendor Management, Solution Selling, Sales Process, New Business Development, Customer Retention, Contract Negotiation, Customer Service, Leadership, Process Improvement, Team Building
Education
LIU Brooklyn
Our Lady Of Perpetual Help H.S.
HIgh School Diploma
General Motors February 2015 - Present
Summit Health, Inc. August 2014 - November 2014
Canon Business Process Services, Inc. April 2013 - April 2014
The Peace Alliance January 2013 - June 2013
Skills
JavaScript, HTML5, CSS, Political Campaigns, Community Outreach, Politics, Grassroots Organizing, Political Science, Public Policy, Political Communication, Legislative Relations, Program Evaluation, International Relations, Fundraising, Coalitions, Volunteer Management, Nonprofits, Event Planning, Grant Writing, Research, Public Speaking, Peacebuilding, Policy Analysis, Microsoft Office, Microsoft Excel, Social Media, Leadership
Education
Western Michigan University 2006 — 2011
Bachelor of Arts (B.A.), International/Global Studies
Grand Circus - Detroit
Web Development
University of Cape Town
Poltical Science - Field study , Study Abroad
Triple Canopy January 2014 - Present
Canon Business Process Services, Inc. October 2012 - November 2013
Canon Business Process Services, Inc. 2012 - 2013
Data Storage Science, LLC - DHS/US-VISIT May 2012 - August 2012
Deloitte August 2010 - May 2012
Deloitte May 2009 - July 2010
Deloitte December 2006 - May 2009
Montefiore Medical Center/ EHIT November 2003 - January 2007
Montefiore Medical Center/EHIT January 1999 - November 2003
Skills
Communication, Leadership, Team Building, Records Management, Training Delivery, Policy and Procedure..., Microsoft Office, Bilingual Spanish, Coaching, Written & Oral..., Recruiting, Process Improvement, Multilingual, Training, Management, Time Management, Outlook, Team Leadership, Project Management, Analysis, Document Management, Access, Policy, Program Management, Software Documentation, Project Planning, Business Process..., Vendor Management, Consulting, Document Imaging, Change Management, System Administration, Requirements Analysis, CRM, Quality Assurance, Operations Management, Data Analysis, Records, Visio
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Health/Health Care Administration/Management
Monroe College 1998 — 2002
Bachelor of Business Administration (BBA), Computer Science
Admiral Security Services March 2013 - Present
Canon Business Process Services, Inc. March 2012 - January 2013
Diversified Maintenance System LLC August 2011 - March 2012
Cordoba Transport January 2009 - June 2011
Verizon DSL April 2007 - January 2009
PCL Civil Constructors, Inc June 2004 - April 2005
Ultra Pure System, Inc October 2003 - June 2004
Fluor Daniel Caribbean, Inc. Carolina, P.R.Industry June 2001 - October 2003
Skills
Accounts Payable, Invoicing, Data Entry, Accounts Receivable, Software Documentation
Education
Remington College
Associates, Business Administration
City of Houston August 2015 - Present
Arader Galleries November 2010 - Present
City of Houston December 2013 - July 2015
Canon Business Process Services, Inc. September 2013 - December 2013
David H. Arrington Storage January 2008 - December 2010
AMC Theatres November 2003 - October 2007
Skills
Emergency Management, Geographic Information..., Policy Analysis, Market Research, Publication Editing, European History, Art History, Budgets, Project Management, Editing, Fundraising, Research, Event Planning, Politics, Marketing, Blogging, Publications, Community Outreach, International Relations, Public Policy, Policy, Proposal Writing, Qualitative Research, Teaching, Public Speaking, Social Media, Community Development, Press Releases, Grant Writing, Event Management, Nonprofits, Analysis, Management, Government
Education
University of Houston 2011 — 2013
Master of Public Administration (M.P.A.), Oil & Gas Policy/Public Finance
University of Houston 2005 — 2009
Bachelor of Arts, History/Global Business
University of Houston 2007 — 2008
Certificate, Corporate Entrepreneurship
BOK Financial February 2015 - Present
Global Business Improvements, LLC October 2014 - Present
Canon Business Process Services, Inc. August 2008 - June 2014
US Army May 1985 - September 2012
Warren CAT August 2005 - August 2008
Gabriel North America December 2000 - August 2005
Gabriel Ride Control Products (Arvin) May 1996 - May 1999
Carlisle FoodService Products November 1994 - May 1996
Skills
Six Sigma, Cross-functional Team..., Lean Manufacturing, Manufacturing, Team Building, Leadership, Strategy, Process Improvement, Operations Management, Program Management, Training, Change Management, Project Planning, Management, Project Management, Contract Negotiation, Strategic Planning, Business Process..., Supply Chain Management, Team Leadership, Logistics, Continuous Improvement, Analysis, Kaizen, Security Clearance, DMAIC
Education
Oklahoma City University 1997 — 2003
MBA, International Finance
United States Military Academy 1981 — 1985
Bachelor of Science (BS), Engineering (Operations Research)
NRG Concepts February 2014 - Present
Canon Business Process Services, Inc. September 2013 - Present
Office Team May 2013 - June 2013
Chevy Chase Trust July 2012 - April 2013
Kundra & Associates, P.C. May 2011 - July 2012
FDA March 2004 - October 2010
RESNA August 2002 - March 2004
Skills
Office Management, Project Coordination, Facilities Management, Microsoft Office, Administrative Support, Excel, Customer Relations, Event Management, Word, PowerPoint, Administrative..., Customer Service, Microsoft Word, Budgets, Management, Analysis, Leadership, Program Management, Microsoft Excel, Administrative..., Training, Public Speaking, Strategic Planning, Nonprofits, Team Building
Education
University of Phoenix 2011 — 2012
Associate of Arts (AA), Psychology
Canon Business Process Services, Inc. 2001 - Present
Uniscribe 1998 - 2001
Pitney Bowes Management Services 1988 - 1998
Skills
Solution Selling, Outsourcing, Business Development, Lead Generation, Vendor Management, Sales Process, Sales, Business Analysis, Salesforce.com, Account Management, New Business Development, BPO, B2B, Professional Services, Direct Sales, SaaS, CRM, Sales Management, Management, Enterprise Software
Education
Penn State University 1984 — 1988
B.S., Marketing
Canon Business Process Services, Inc. April 2006 - August 2015
Canon Business Process Services June 2014 - January 2015
GE Energy April 2005 - April 2006
Pitney Bowes Management Services August 2003 - April 2005
Pitney Bowes Management Services October 1999 - August 2003
Pitney Bowes Management Services January 1998 - August 1999
Pitney Bowes Management Services April 1996 - January 1998
Pitney Bowes Management Services August 1994 - April 1996
Pitney Bowes Management Services June 1992 - August 1994
Skills
Management, Project Management, Six Sigma, Cross-functional Team..., Process Improvement, Operations Management, Change Management, Analysis, Leadership, Performance Management, Training, DMAIC, Business Intelligence, Customer Satisfaction, Lean Manufacturing, Outsourcing, Program Management, 5S, Business Process..., CRM, Account Management, Vendor Management, Team Building, Sales Process, New Business Development, Business Analysis, Negotiation, Procurement, Sales, Team Leadership, Salesforce.com, Strategic Planning, Customer Retention, Solution Selling, BPO, Strategy, Business Development, Forecasting, Sales Operations, Continuous Improvement, Mentoring, Enterprise Software, Coaching, P, Document Management, Budgets, Customer Service, Product Development
Education
Regis University 1998 — 2003
Bachelor's Degree, Business Administration, Emphasis in Marketing
Canon Business Process Services, Inc. October 2008 - Present
Skills
Customer Service, Microsoft Office, Process Improvement, Customer Satisfaction, Data Entry
Education
Monroe College 1999 — 2001
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Canon Business Process Services April 2015 - Present
Copy2Copy July 2014 - March 2015
Canon Business Process Services, Inc. December 2008 - July 2014
Canon Business Process Services, Inc. February 2008 - December 2008
Charlotte Russe March 2007 - March 2008
JCPenney August 2004 - February 2007
Skills
Document Management, Records Management, SharePoint, Microsoft Excel, Microsoft Word, Pharmaceutical Industry, CRO, Biotechnology, Clinical Development, Lifesciences, Project Management, Management, Sales, Marketing, Cross-functional Team...
Education
South Western College
Bachelor of Science (BS), Health/Health Care Administration/Management
University of California, San Diego
MDLIVE, Inc. December 2014 - Present
Vista Evénements June 2014 - December 2014
Canon Business Process Services, Inc. April 2013 - June 2014
MDLIVE, Inc. March 2010 - April 2013
Healthscape Partners, Inc April 2010 - March 2013
Royal Gas, LLC February 2006 - April 2010
Health Data Management 1999 - 2001
Reed Elsevier October 1996 - November 1999
Skills
Business Development, Strategic Partnerships, Sales Management, Sales, Marketing, Business Strategy, Online Advertising, Strategy, Salesforce.com, Coaching, Microsoft Office, Advertising, Enterprise Software, Leadership, Fundraising, Sales Process, CRM, Team Leadership, Lead Generation, Business Planning, Integration, Team Building, B2B, Management, Selling, Entrepreneurship, Competitive Analysis, Process Improvement, Cold Calling, Social Networking, Customer Satisfaction, Market Research, Market Planning, Sherpa, Post Market Surveillance, CAPA, Business Intelligence, Survey Research, Consumer Healthcare, Cross-functional..., Acquisition Integration, English Literature, Behavioral Health, Consumer Product Safety, Business Process..., Healthcare Consulting, Active Directory..., Telemedicine, Strategic Communications, International Sales
Education
University of Illinois at Urbana-Champaign 1988 — 1993
Bachelor of Arts (B.A.), English Language and Literature/Letters
University of Illinois at Urbana-Champaign
Bachelor's degree, English Language and Literature/Letters
Farm Family May 2015 - Present
Canon Business Process Services, Inc. July 2013 - February 2015
Family Life Academy Charter School August 2012 - January 2013
Summer Enrichment Academy July 2011 - August 2011
Skills
Data Entry, Staff Development, Curriculum Development, Facilitators, Computer Proficiency, Online Communications, Team Leadership, Hands-on Approach, Brainstorm Facilitation, Phone Etiquette, Email Etiquette, Microsoft Office, Critical Thinking, Management, Spanish, Conflict Resolution
Education
SUNY at Buffalo 2008 — 2012
Bachelor of Science (BS), Psychology
University at Buffalo 2008 — 2012
Bachelor's degree, Psychology
The Vanguard Group (Randstad Staffing) February 2013 - Present
Canon Business Process Services, Inc. June 2011 - November 2012
Gospel Corinthians Group May 2012 - October 2012
Muscle Gauge Nutrition, LLC January 2011 - October 2011
Next Generations Food & Vending LLC January 2010 - December 2010
Next Generations Food & Vending LLC January 2010 - December 2010
Christians Beginnings Family Daycare April 2010 - November 2010
NexGraphix Printing Co. September 2009 - January 2010
Transit Realty Associates July 2007 - May 2008
Skills
Sketching, Illustrator, Graphic Design, Photoshop, InDesign, Customer Service, Printers, Social Media
Education
Mount Ida College 2004 — 2008
Bachelor of Science (B.S.), Graphic Design
Self Employed November 2014 - Present
Canon Business Process Services, Inc. June 2013 - November 2014
doeLegal January 2009 - April 2012
Global Compliance November 2007 - April 2008
LexisNexis February 2006 - November 2007
Thomson West May 2000 - February 2006
NX consulting/John Horoschak, Attorney at Law May 2000 - January 2006
Self employed May 1992 - July 2005
Owner of Consulting/Legal Services May 1998 - April 2000
Hylant Group June 1994 - April 1998
Skills
Account Management, New Business Development, Salesforce.com, Solution Selling, Sales, Sales Process, Contract Negotiation, Selling, Professional Services, E-commerce, Business Development, Enterprise Software, Sales Operations, Sales Management, Training, Management, CRM, SaaS, Consulting, Strategic Planning, Leadership, Lead Generation, Strategic Partnerships, Direct Sales, Negotiation, Project Management, Marketing, Strategy, Information Technology, B2B
Education
University of Toledo College of Law 1990 — 1993
Juris Doctor, Law
Miami University 1984 — 1988
B.A, Marketing/Business
Pfizer November 2014 - Present
Teva Pharmaceuticals March 2011 - November 2014
Broder Bros., Co. May 2010 - March 2011
Canon Business Process Services, Inc. April 2007 - May 2010
TD July 2004 - March 2007
Skills
Finance, Financial Analysis, Sarbanes-Oxley Act, Managerial Finance, Internal Controls, Insurance, Hyperion Enterprise, Forecasting, Financial Reporting, Financial Modeling, Variance Analysis, US GAAP, Financial Audits, Pharmaceutical Industry, Hyperion, Cross-functional Team...
Education
Rutgers, The State University of New Jersey-Camden 2006 — 2009
Master's degree, Business Administration and Management, General
Rutgers, The State University of New Jersey-New Brunswick 2000 — 2004
Bachelor's degree
Rutgers University-New Brunswick
Golden State Foods January 2014 - Present
Canon Business Process Services, Inc. July 2013 - January 2014
DynCorp International January 2012 - January 2013
Standard Register September 2009 - January 2012
BTS February 2006 - July 2009
Skills
Microsoft Excel, High Pressure Situations, Computer Proficiency, Game Theory, Creative Problem Solving, Organizational..., Business Acumen, Production Planning, Project Management, Product Cost Analysis, Logistics, Continuous Improvement, Military Logistics, Logistics Management, Procurement, Outsourcing, Manufacturing
Education
Mesa Community College
Canon Business Process Services, Inc. September 2013 - Present
Northeastern Illinois University June 2005 - August 2013
NEIU June 2005 - July 2013
Skills
Mailroom Operations, Reception Areas, Telephone Reception, Mail Sorting, Logistics, Research, Library Science, Library Research, Digital Libraries, Academic Libraries, Academic Research
Education
Northeastern Illinois University 1999 — 2005
Bachelor's Degree, Sociology
St.Scholastica Academy 1995 — 1999
Bachelor of Science (BS), Sociology
PwC July 2015 - Present
Canon Business Process Services, Inc. January 2014 - July 2015
Chevron February 2012 - January 2014
John Wiley and Sons March 2008 - April 2011
Hewlett-Packard January 2007 - December 2007
USG June 2006 - December 2006
Skills
Documentum, Business Analysis, ECM, Software Project..., Application Development, Training & Development, Enterprise Content..., SDLC, Information Management, IT Strategy, SharePoint, Process Improvement, Business Process..., Project Management, Software Development, Employee Training, Analysis, Management, Strategy, Information Governance, Information Security..., Records Management, Master Data Management, Unstructured Data, Enterprise Architecture, Data Foundation, Oil & Gas Industry, Data Management, Change Management, Large Capital Projects, Access, Security, Leadership, XML, Business Process, Business Intelligence, Program Management, Enterprise Software, Requirements Gathering, PMO, Training, Content Management, Requirements Analysis, Knowledge Management, Consulting, Governance, Solution Architecture, Project Planning, Project Portfolio..., Stakeholder Management
Education
The Ohio State University 2002 — 2006
Penn State University
MBA
Canon Business Process Services June 2015 - Present
Canon Business Process Services, Inc. May 2014 - June 2015
Canon Business Process Services, Inc. 2002 - 2012
Inno Source Business Solutions January 2000 - April 2001
IST Management Services January 1997 - December 2000
IKON Office Solutions 1995 - 1996
Skills
Document Lifecycle..., CDIA, CAPM, ECMp, Managerial, Office Operations, Mailroom Operations, Workflow, Document Management, Litigation Support, Account Management, Budgets, Business Process, Business Process..., Customer Satisfaction, Management, New Business Development, Operations Management, Outsourcing, Process Improvement, Program Management, Project Management, Sales Operations, Team Building, Vendor Management
Education
University of Phoenix 2012 — 2015
Bachelor's of Science, Management
Murphy High School 1986 — 1987
Business, Management, Marketing, and Related Support Services
Canon Business Process Services, Inc. July 2013 - Present
K.S.J.A.M.M. Dance Troupe September 2002 - Present
Oce Business Services March 2006 - January 2013
Oce Business Services June 2005 - February 2006
Oce Business Services January 2004 - May 2005
Skills
QuickBooks, Microsoft Excel, Records Management, Administrative..., Microsoft Word, Payroll, Administration, Policy, Outlook, Management, Autonomy iManage, PowerPoint, Customer Service, Training, Elite, Versatile Professional, Time Matters, Adobe, Leadership, Account Management, FileSite
Education
College of New Rochelle 2002 — 2006
BA, Psychology
Canon Business Process Services, Inc. April 2013 - Present
Technical Career Institutes May 2011 - December 2012
Williams Lea Inc. May 2002 - February 2011
Manpower Inc. November 2000 - May 2002
Skills
Film Production, Video Production, Printmaking, Copy Services, Final Cut Pro, Video Editing, Post Production, Microsoft Office, Video Compression, Documentaries, Commercials, Short Films, Video Blogging, After Effects, Photoshop, DVD Duplication, DVD authoring, Photography, Illustrator, Dreamweaver, Adobe Creative Suite, InDesign, Flash, Video, Mac, Premiere, Film, Animation, Multimedia, Graphics, Digital Video, Adobe Acrobat, Editing
Education
Technical Career Institutes 2011 — 2013
Associate’s Degree of Applied Science 6/2013, Digital Communication and Media/Multimedia, 3.0 GPA
Long Island University, Brooklyn Campus 1997 — 1998
Arts, Entertainment, and Media Management
Canon Business Process Services, Inc. May 2004 - Present
Uniscribe January 1999 - September 2001
Pitney Bowes Management Services January 1992 - January 1999
Skills
Records Management, Change Management, Digital Imaging, Microfilm, Document Management, Mailroom Operations, Shipping Systems, Business Process..., Information Management, Enterprise Content..., Electronic Records..., Business Process
Education
US Navy 1984 — 1988
Siena Heights University 1982 — 1984
Church Pension Group June 2014 - Present
Canon Business Process Services, Inc. October 2012 - June 2014
Pitney Bowes Legal Solutions September 2008 - September 2011
Williams Lea January 2004 - December 2008
Fried, Frank April 1989 - November 2003
Skills
Space Planning, Photography, Workflow Optimization, Operations Management, Team Building, Customer Service, Contract Negotiation, Account Management, Negotiation, RFP, Outlook, Contract Management, Business Development, Lotus Notes, Project Management, CRM, Budget, Forecasting, Microsoft Office, Strategic Planning, Performance Management, Microsoft Excel, Coaching, Budgets, Document Management, Marketing, Project Planning, Logistics, Facilities Management, New Business Development
Education
Rockland Community College 1979 — 1981
Buisness Adminustration / Marketing
Canon Business Process Services, Inc. August 2011 - Present
Dynegy March 2008 - February 2011
Clear Creek Independent School District 2006 - 2008
The INFOTEK Group, Inc. 2001 - 2006
Skills
Records Management, Document Management, Information Management, EDRMS, Program Management, Enterprise Content..., Process Improvement, Budgets, Enterprise Software, Leadership, Livelink, Human Resources, Management, Project Planning, Policy, Training, Negotiation, Databases, Contract Management, Cross-functional Team..., Project Management, SharePoint, Business Process..., Software Documentation, Strategic Planning, Change Management, Business Analysis
Education
San Jacinto College 1990 — 1992
AA
Bradford School of Business 1988 — 1988
Secretarial Diploma
Solix Inc. May 2015 - Present
Canon Business Process Services, Inc. October 2013 - April 2015
Deloitte January 2010 - October 2013
Deloitte January 2000 - October 2013
Deloitte January 1997 - January 2000
Skills
Management, Program Management, Budgets, Customer Service, Training, Analysis, Multi-Site..., Performance Management, Project Management, Leadership, Human Resources, Change Management, Management Consulting, Forecasting, Strategy, Business Process..., Process Improvement
Education
New York University 1979 — 1983
BA, Journalism
RICOH USA, INC. August 2014 - Present
Canon Business Process Services, Inc. March 2013 - August 2014
BMI + Imagnet 2007 - 2011
XO Communications 2001 - 2006
Pitney Bowes Management Services 1994 - 1999
Skills
MPLS, VoIP, Customer Service, Time Management, Leadership, Process Improvement, Team Building, Customer Satisfaction, Telecommunications, Printers, Team Leadership, Microsoft Office
Education
Prairie View A&M University 1983 — 1984
James Madison High School 1979 — 1983
Diploma, Electronics
Canon Business Process Services, Inc. June 2014 - Present
Storyboarding, LLC 2004 - Present
Mindtree Ltd. September 2012 - November 2013
Realogy Holdings Corp. (Century 21) January 2011 - January 2012
Realogy Holdings Corp. (Century 21) September 2008 - January 2011
Rosetta July 2008 - September 2008
Siemens Healthcare May 2004 - July 2008
Siemens Healthcare November 1997 - May 2004
Siemens Healthcare April 1995 - November 1997
The Walt Disney Company October 1987 - October 1997
Skills
Digital Strategy, Web Analytics, User Experience, Digital Marketing, SEO, Interaction Design, Information Architecture, Online Marketing, Online Advertising, Mobile Strategy, SEM, Interactive Marketing, XML, Photoshop, User-centered design, Mobile Product..., Creative Development, Web Project Management, Content Management, Digital Media, Email Marketing, Strategy, Mobile Marketing, Creative Direction
Education
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.)
Allergan June 2015 - August 2015
Canon Business Process Services, Inc. June 2014 - August 2014
Fluent Grp February 2014 - April 2014
Canon Business Process Services, Inc. December 2013 - February 2014
Cornerstone Search Group December 2013 - January 2014
Canon Business Process Services, Inc. June 2013 - August 2013
Botwinick & Company, LLC April 2011 - May 2011
Skills
Leadership, Team Leadership, Team Management, Microsoft Excel, PowerPoint, Microsoft Word, Project Management, Human Resources, Social Media Marketing, Corporate Communications, Meeting Planning, Lotus Notes, LinkedIn Recruiter, QuickBooks, Microsoft Office, Social Media, Access, Time Management, Public Speaking, Teamwork, Training, Analysis
Education
University at Buffalo 2012 — 2016
Bachelor of Science (B.S.), Accounting
Wayne Hills Highschool 2008 — 2012
High School
PNC March 2014 - Present
Canon Business Process Services, Inc. April 1999 - March 2014
PNC Bank October 1995 - April 1999
Pitney Bowes Management Services August 1991 - September 1995
Skills
Operations Management, Outsourcing, Vendor Management, Process Improvement, Performance Management, Management, Customer Satisfaction, Team Building, Employee Relations, Change Management, Recruiting, Customer Service, Leadership, Coaching, Training, Team Leadership
Education
Wilmington University 2003 — 2005
MS, Human Resource Management
Norfolk State University 1977 — 1981
Bachelor of Science (BS), Health and Physical Education/Fitness
Nanny/Babysitter September 2011 - Present
Newton Public Schools March 2015 - Present
Regis College September 2014 - Present
Regis College July 2014 - March 2015
Apex Behavioral Consulting June 2014 - March 2015
Kindle Behavior Consultants and The Kindle Center January 2014 - May 2014
Regis College September 2010 - May 2014
Burlington Early Childhood Center September 2013 - December 2013
Regis College September 2013 - December 2013
Canon Business Process Services, Inc. June 2013 - August 2013
Skills
Psychology, Neuroscience, Special Education, Childcare, Child Development, Collecting Data, Health, Public Speaking, Community Outreach, PowerPoint, Microsoft Excel, Microsoft Word, Tutoring, Teamwork, Customer Service, Internet, Social Media, Typing, Creative Writing, Wellness, YouTube, Applied Behavior..., Teaching
Education
Regis College 2014 — 2016
Master's degree, Applied Behavior Analysis
Regis College 2010 — 2014
Bachelor of Arts (B.A.), Psychology
Burlington High School 2007 — 2010
High School Diploma
Canon Business Process Services, Inc. June 2011 - Present
Dunkin Donuts June 2010 - August 2011
Chemtech February 2009 - March 2010
Education
Lincoln Technical Institute-Union 2005 — 2006
Hvac tech
Linden High School 1999 — 2002
Diploma
Canon Business Process Services, Inc. February 2013 - Present
Jewell Events Catering August 2011 - Present
Skills
Political Science, Criminology, International Relations, History, History of Political..., Criminal Law, Constitutional Law
Education
University of Illinois at Chicago 2008 — 2012
Bachelor of Arts (BA), Pre-Law Studies, Alumni
Thornridge HS 2001 — 2005
Canon Business Process Services, Inc. August 2012 - March 2015
Brotman Medical Center February 2012 - August 2012
Los Angeles Clippers October 2010 - August 2011
Skills
Sports Marketing, Sports Management, Sports, Sponsorship, Media Relations, Social Media, Press Releases, Social Media Marketing, Event Planning, Public Relations, Social Networking, Event Management, Facebook, Microsoft Office, Business Services, Client Services, Management, Broadcast, Marketing
Education
University of Arizona 2005 — 2010
Bachelor of Science, Regional Development
Nanjing Normal University 2009 — 2009
Political Science
Canon Business Process Services, Inc. August 2013 - Present
Greater Houston Partnership October 2012 - May 2013
The Practice Advisory Group August 2009 - February 2010
Ernst & Young January 2009 - March 2009
Skills
Excel, Access, Quickbooks, Outlook, Word, PowerPoint, Peachtree, Macola ES, Operating system and..., Microsoft Excel, Microsoft Office, Data Analysis, Public Speaking, QuickBooks, Leadership, Financial Reporting, Accounting, Research, Analysis, Management, Auditing
Education
University of Houston 2011 — 2013
MBA, Business
University of Houston 2007 — 2009
BBA, Accounting
ShopRite of Hillsdale, NJ September 2015 - Present
UPS December 2014 - December 2014
Canon Business Process Services, Inc. April 2013 - July 2014
Oce Business Services January 2000 - July 2014
Oce Business Services October 2003 - January 2012
Oce Printing Systems August 2002 - October 2003
ARCHER MANAGEMENT SERVICES January 2000 - August 2002
WILLKIE FARR & GALLAGHER November 1997 - September 1999
TMSS / MORGAN STANLEY April 1997 - November 1997
Fleet Bank March 1990 - April 1997
Skills
Operations Management, Outsourcing, Vendor Management, Facilities Management, Process Improvement, Customer Satisfaction, Account Management, P&L Management, Business Process..., Team Building, Customer Service, Change Management, Contract Negotiation, Six Sigma, New Business Development, Management, Document Management, Leadership, Budgets, Training, BPO, Performance Management, Human Resources, Contract Management, Team Leadership, Coaching, CRM, Project Management, Analysis, Program Management, Business Analysis, Forecasting, Print Management, Continuous Improvement, Project Planning
Education
St. Peter's College 1983 — 1988
BM, Business Management / English
Canon Business Process Services, Inc. May 2012 - Present
National American University August 2010 - April 2012
Ultimate Staffing May 2010 - September 2010
Miami University October 2006 - May 2010
Campus Crusade for Christ June 2009 - August 2009
Chipotle Mexican Grill August 2005 - June 2008
Elite Photography May 2004 - August 2004
Skills
Microsoft Office, Customer Service, Human Resources, Photoshop, Payroll, Budgets, Photography, Social Media, PowerPoint, Microsoft Excel, Higher Education, Public Speaking, Research, Microsoft Word, Digital Photography, Data Analysis, Nonprofits, Marketing, Community Outreach, Team Building
Education
Miami University 2006 — 2010
Bachelor of Arts, Speech Communication; Interpersonal Relations
Canon Business Process Services, Inc. July 2012 - Present
Canon Business Process Services (Formerly Océ Business Services, Inc.) December 2009 - July 2012
Canon Business Process Services (Formerly Océ Business Services, Inc.) February 2006 - December 2009
Popular Financial Holdings/Equity One February 2004 - February 2006
The Synergy Organization July 2002 - February 2004
Skills
Recruiting, Employee Relations, Talent Management, Talent Acquisition, HRIS, Performance Management, Onboarding, Human Resources, Succession Planning, Employee Benefits, Employee Engagement, Applicant Tracking..., New Hire Orientations, Benefits Administration, Workforce Planning, PeopleSoft, Sourcing, Vendor Management, Organizational..., Change Management, Cold Calling, College Recruiting, Compensation, Conflict Resolution, Employee Handbooks, Employee Training, Executive Search, Employment Law, Coaching, Benefits Negotiation, FMLA, HR Policies, HR Consulting, Internet Recruiting, Hiring, Interviews, Job Analysis, Labor Relations, Job Descriptions, Leadership, Leadership Development, Organizational..., Payroll, Performance Appraisal, Personnel Management, Process Improvement, Resume Writing, Screening, Screening Resumes, Team Building
Education
Philadelphia University 2002 — 2003
MBA, Business Administration with emphasis in Human Resource Management
Philadelphia University 1998 — 2002
BS, Human Resource Management
Wilson High School 1994 — 1998
Affinity24 February 2015 - Present
Canon Business Process Services, Inc. 2002 - 2014
Skills
Outsourcing, Process Improvement, Account Management, Management, Project Management, Training, Research, Microsoft Office, Sales, Public Speaking, Microsoft Excel, Customer Service, Microsoft Word, Budgets, Outlook, Team Building, Operations Management, Marketing, Contract Negotiation, Strategic Planning
Education
Pasadena City College 1980 — 1984
AA, Business Administration
San Gabriel HS 1976 — 1980
Martha Baldwin
N/A September 2015 - Present
Canon Business Process Services January 2014 - September 2015
Canon Business Process Services, Inc. February 2005 - January 2014
OBS 2005 - 2009
Pitney Bowes Management Services July 2001 - February 2005
Pitney Bowes 2001 - 2005
Danka Services International October 1997 - July 2001
Skills
Document Imaging, Document Management, BPO, Enterprise Content..., SaaS, Records Management, Vendor Management, Client Development, Solution Selling, Business Analysis, Business Process..., Business Development, Solution Architecture, Solution Implementation, Outsourcing, Offshoring, Microsoft Office, Operations Management, Project Management, Management Consulting, Channel Partners, Change Management, Contract Negotiation, Public Speaking, Published Author, Software Project..., Hardware Development, Solution Development, Management, Product Management, Consulting, Manage Client..., Training, RFP, New Business Development, Business Process..., Business Process..., Information Management, Leadership, Account Management, Managed Print Services, Analysis, CRM, Professional Services, Salesforce.com, Enterprise Software, Business Planning, Scanners
Education
Penn State University 1974 — 1982
BS, Environmental Resource Management
Woodrow Wilson High School 1972 — 1974
Diploma
RapidFire Tools August 2015 - Present
Canon Business Process Services, Inc. 2013 - 2015
DocuFree October 2001 - December 2013
Pitney Bowes Management Services January 1998 - October 2001
IKON Office Solutions 1987 - 2001
Skills
BPO, SaaS, Enterprise Software, Selling, Strategic Planning, New Business Development, ECM, Customer Relations, Document Management, Negotiation, Customer Service, Imaging, Process Improvement, B2B, Team Building, Consultative Selling, Sales Management, Document Imaging, Business Strategy, Product Development, Account Management, Excel, Mentoring, Microsoft Office, Budgeting, Enterprise Content..., Business Analysis, P&L Management, Contract Negotiation, Records Management, PowerPoint, Outsourcing, Marketing Strategy, Word, Solution Selling, Coaching, Problem Solving, Salesforce.com, Sales Process, Sales, CRM, Management, Leadership, Business Development, Sales Presentations, Strategy, Lead Generation
Education
The University of Georgia 1979 — 1981
BA, History
Oglethorpe University 1978 — 1979
BA, History
The Gunnery 1975 — 1978
Canon Business Process Services, Inc. January 2005 - Present
Xerox 2003 - 2005
Bowne Business Solutions 2001 - 2002
Xerox January 1998 - December 2000
Pitney Bowes September 1991 - December 1997
Skills
Outsourcing, Vendor Management, Managed Print Services, Solution Selling, New Business Development, Salesforce.com, Account Management, Cold Calling, Management, Business Development, Professional Services, BPO, Operations Management, Sales Management, Contract Negotiation, Change Management, Customer Satisfaction, Document Management, Enterprise Software, Business Process..., Direct Sales, Sales Operations, CRM, Sales, Sales Process
Education
University of California, Los Angeles 1988 — 1991
BA, Economics
UC San Diego 1986 — 1988
general studies, Revelle College
School District of Hillsborough County August 2013 - Present
Canon Business Process Services, Inc. January 2013 - Present
Big Cat Rescue October 2011 - December 2011
American Marketing Association January 2009 - December 2011
Hillsborough Community College January 2007 - December 2009
Asesoria Tecnica en Aduanas September 2004 - January 2005
Skills
Event Planning, Facebook, PowerPoint, Social Networking, Promotions, C#, Systems Analysis, Sales, Market Research, Spanish
Education
University of South Florida 2009 — 2011
interantional buisness, management
University of South Florida
Bachelor of Arts, International Business / management
The University of Glamorgan 2010 — 2010
International business, International Marketing, B
Hillsborough Community College 2005 — 2009
AA bus administration, management
Leidos August 2015 - Present
Holderness Consulting, LLC 2013 - Present
Canon Business Process Services, Inc. November 2013 - August 2015
BalletNova Center for Dance June 2014 - June 2015
SAIC February 2006 - February 2013
Fairfax County Public Schools March 2005 - August 2009
SAIC February 2004 - February 2006
SAIC February 1996 - February 2004
SAIC March 1986 - February 1996
Skills
Program Management, Government Contracting, Knowledge Management, Oracle CRM, Business Ethics, Employee Engagement, Training, Business Development, Training Delivery, Leadership, Process Improvement, Team Leadership, Staff Development, Team Building, Coaching, Strategic Planning, Proposal Resources and..., Leading Change, Organizational..., Marketing and..., Compliance Training, Competitive Intelligence, Trade Show Governance, Proposal Writing, Management, Market Research, Business Development..., Diversity & Inclusion, Intranet Portals, Marketing, New Business Development, CRM, Security Clearance, DoD, Organizational..., Strategy, Business Process, Cross-functional Team..., Project Planning, Analysis, Integration, SDLC, Employee Training, Operations Management, Motivation, Entrepreneurship, Human Resources, Organizational..., Government, Management Consulting
Education
Rider University
Bachelor of Arts (B.A.), Education, Magna Cum Laude
Canon Business Process Services, Inc. January 2013 - September 2015
Oce Business Services September 2010 - December 2012
Capital One August 2005 - September 2010
Skills
Photocopier, Mailroom Operations, Scanners, Office Equipment, Records Management, Document Management, Data Entry, Printers, Telephone Skills, Document Imaging, UPS systems, Fax, Spreadsheets, Invoicing, Administrative..., File Management, 10 Key, Office Management, Filing, Distribution Center..., Call Center, Facilities Management, Customer Satisfaction
Education
SUNY Albany 1986 — 1989
Economics
Canon Business Process Services, Inc. June 2013 - Present
CarMax October 2012 - June 2013
The Home Depot August 2011 - October 2012
Walmart September 2008 - June 2010
Skills
HTML, Java, Oracle Applications, Siebel, Eclipse, UML, UML Tools, iWork, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft Office 2007, Networking, Network Administration, Telecommute, Telecommuting, Data Entry, Data Center, Database Administration
Education
Lone Star College System 2014 — 2016
Associate of Science (A.S.), Computer Science
Canon Business Process Services, Inc. May 2012 - Present
Pitney Bowes Management Services November 2010 - July 2012
Pitney Bowes April 2005 - November 2010
Danka Services International September 1999 - April 2005
Kodak Imaginig Services January 1997 - August 1999
Skills
Outsourcing, Solution Selling, Managed Services, Selling, Management, Account Management, SaaS, Document Management, Professional Services, Business Development, Contract Negotiation, Enterprise Software, Vendor Management, CRM, Customer Satisfaction, Sales Process, Salesforce.com, Cloud Computing, Negotiation, Team Leadership, Cross-functional Team..., Direct Sales, BPO, Document Imaging, Sales, Operations Management, Strategy, Leadership, Product Management, Sales Operations, Competitive Analysis, P&L Management, B2B, Lead Generation, Cold Calling, Sales Presentations, Strategic Partnerships, Key Account Management, Managed Print Services, New Business Development, Customer Retention, Sales Management, Product Marketing, Call Centers, Major Accounts, Channel Partners, International Sales, Software Industry, Pre-sales, Start-ups
Education
University of Maryland College Park
Business Management, Business
The Mercadien Group October 2014 - Present
Xerox September 2013 - March 2014
PHH Mortgage December 2012 - June 2013
Cenlar FSB October 2011 - December 2011
Canon Business Process Services, Inc. July 2010 - October 2011
Wells Fargo April 2009 - April 2010
Bank of America May 2007 - April 2009
Skills
Customer Service, Cash Flow, Sales Management, Accounts Receivable, Loans, Customer Satisfaction, Call Centers, Data Entry, Cash Handling, Call Center, Administrative Work, Microsoft Office, Office Support, Outlook, Telephone Skills, Invoicing, Administrative..., Time Management, Banking, Customer Experience, Research
Education
Rutgers University 2005 — 2007
Psychology
Upper Darby High School 2001 — 2005
Diploma
KGP Logistics January 2015 - Present
KGP Logistics September 2014 - January 2015
Canon Business Process Services, Inc. May 2013 - September 2014
Save A Stranger Inc. February 2013 - May 2013
KC Connections February 2013 - May 2013
Adecco Group September 2012 - May 2013
Walmart August 2011 - July 2012
Walmart June 2010 - August 2011
Hallmark Cards, Inc May 2006 - August 2008
Skills
Customer Service, Social Media, Cashiering, Team Leadership, Retail, Marketing Research, Marketing Communications, Marketing Strategy, Photoshop, Microsoft Office, HTML, Marketing, Project Management, Market Research, Research, Strategic Communications
Education
University of Kansas 2007 — 2011
Bachelor of Science (BS), Marketing, 3.40
AXA Advisors June 2015 - Present
Canon Business Process Services, Inc. August 2014 - May 2015
Ricoh Americas Corporation August 2012 - August 2014
Children’s Medical Group August 2011 - August 2012
Fletcher Allen Hospital March 2010 - August 2011
Hall Nissan March 2009 - July 2009
Gordon’s Jewelers November 2008 - March 2009
Skills
Sales, Medical Terminology, Healthcare, Sales Operations, Customer Service, New Business Development, Sales Management, Salesforce.com, Sales Process, Marketing
Education
Lyndon State College 2006 — 2008
Associate's degree, Business Administration
Robin Rolfe Resources May 2014 - Present
Canon Business Process Services, Inc. November 2013 - May 2014
SUNY Oneonta March 2012 - May 2012
Skills
Communicaitons, Public Relations, Public Speaking, Social Media, Motivated self-starter, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Time Management
Education
State University of New York College at Oneonta 2010 — 2012
Bachelor of Science (B.S.), Communication and Media Studies
Cohoes High School 2003 — 2007
Canon Business Process Services, Inc. August 2013 - Present
Rider University October 2008 - January 2014
Rider University October 2008 - November 2010
Citigroup February 2007 - September 2007
Citi August 2005 - January 2007
Citigroup October 2002 - November 2004
Credit Suisse June 2000 - November 2001
IDB Bank December 1998 - January 2000
Skills
Recruiting, Editing, Outlook, Administrative..., Human Resources, Training, Office Management, Time Management, Program Management, Management, Microsoft Excel, Teamwork, PowerPoint, Public Speaking, Leadership, Strategic Planning, Employee Training, Microsoft Word, Team Building, Event Planning, Interviews, Administrative..., Microsoft Office, Customer Service, Research, Social Networking, Social Media, Administration
Education
Rider University 2008 — 2013
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.78
Stevenson High School 1986 — 1990
Diploma, Academic
Canon Business Process Services March 2014 - Present
Canon Business Process Services, Inc. July 2011 - March 2014
OSU Center for Executive and Professional Development May 2008 - July 2011
Oklahoma State University June 2011 - June 2011
Oklahoma State University Computer Lab November 2005 - August 2009
Pannell Kerr Forster of Texas February 2009 - April 2009
Skills
Microsoft Excel, Microsoft SQL Server, Access, Analysis, Microsoft Office, Business Process..., PowerPoint, TIBCO Spotfire, Account Reconciliation, Customer Service, Project Management, Training, Troubleshooting, Budgets, Invoicing, Outlook, General Ledger, Program Management, Accounts Payable, Advertising, Microsoft Word, Spreadsheets, Leadership, Team Building, Process Improvement, Management, Strategic Planning, Team Leadership
Education
Oklahoma State University 2009 — 2010
Master’s Degree, Accounting
Oklahoma State University 2005 — 2009
Bachelor’s Degree, Accounting and Business/Management
Canon Solutions America June 2015 - Present
Canon Business Process Services, Inc. June 2013 - June 2015
Ricoh Americas Corporation January 2001 - June 2013
IKON Office Solutions July 1994 - July 2000
Commercial Office Machines January 1985 - July 1994
Skills
Management, Project Management, Digital Photography, Salesforce.com, Solution Selling, Microsoft Word, Customer Satisfaction, Managed Print Services, Account Management, Sales, Document Management, Document Imaging, Customer Service, Friendly Personality, Troubleshooting, Sales Operations, Direct Sales, Cold Calling, CRM, Printers, Sales Process, Team Building, Sales Presentations, Customer Retention, Professional Services, Training, Enterprise Software, Process Improvement, B2B, Sales Management, Business Analysis, New Business Development, Cloud Computing, Call Centers, Enterprise Content..., SaaS, Managed Services, Scanners, Vendor Management, Networking, Pre-sales, Technical Support, Selling, Business Development, Computer Hardware, Inventory Management, Key Account Management, Team Leadership, Business Process...
Education
University of Oregon
University of Oregon
Canon Business Process Services, Inc. April 2013 - Present
Otsuka America Pharmaceutical, Inc. May 2008 - April 2013
PDL BioPharma July 2005 - May 2008
Cardima September 2000 - June 2005
Public Health Institute April 1999 - September 2000
Nutrablast Nutraceuticals March 1998 - November 1999
Skills
Marketing, Budgets, Medical Devices, Biotechnology, Administrative...
Education
University of Phoenix 2008 — 2012
BSBM, Marketing
Canon Business Process Services, Inc. April 2014 - Present
Wipro Technologies July 2013 - March 2014
NIIT Technologies October 2011 - February 2013
Independence Blue Cross April 2011 - October 2011
Harleysville Insurance 2005 - April 2011
BISYS Retirement Services (Ascensus) 2000 - 2005
Prudential Financial 1996 - 2000
Skills
Vendor Management, BPO, Governance, Risk Management, Project Management, BCP Planning, 401k, Outsourcing, Leading Diverse Teams, Process Improvement, Strategic Planning, Business Continuity..., SDLC, Operations Management, Team Management, Commercial Insurance..., Presentation Development, Property & Casualty..., Life Insurance, Health Insurance, Training, PMO, Strategy, Leadership, Financial Services, Business Transformation, Relationship Management, Offshoring, Integration, Business Development, Team Leadership, Six Sigma, Insurance, Management, Consulting, Employee Benefits, Business Analysis, Project Planning, CRM, IT Strategy, New Business Development, Business Process, Business Process..., Project Portfolio..., Business Intelligence, Program Management, Information Technology
Education
Temple University
Canon Business Process Services, Inc. November 2013 - Present
Bath & Body Works November 2007 - November 2013
Skills
Photography, Painting, Fashion, Beauty Industry, Cash Handling Experience, Photoshop, Lightroom, Customer Service, Digital Photography, Mac, Art, Adobe Creative Suite, Image Editing, Illustrator, Image Manipulation
Education
University of Houston
Bachelor of Arts (B.A.), Art/Art Studies, General
Canon Business Process Services, Inc. November 2012 - August 2014
MasTec Network Solutions March 2012 - November 2012
Verizon November 2006 - December 2011
RV Dealers Association January 2006 - November 2006
New Horizons Computer Learning Centers November 2003 - August 2005
Skills
CompTIA Network+..., Cabling, LAN-WAN, Telephony, Computer Network..., Network Engineering, Ethernet, Switches, CompTIA, Computer Hardware, Windows 7, Fiber Optics, Routers, IP, Optical Fiber, WAN, Network Security, Software Installation
Education
Northwestern State University 1996 — 2002
Bachelor Degree, General Studies Minor, Public Relations
Texas Trail Rides September 2013 - Present
Barrett Diehl Eventing April 2013 - Present
Canon Business Process Services, Inc. August 2013 - August 2013
Wall & Associates Inc November 2012 - April 2013
Wall & Associates Inc May 2012 - November 2012
Community Animal Hospital September 2011 - May 2012
Hidden Valley Farm March 2010 - March 2011
Phillip Dutton LLC July 2008 - December 2009
Texas Steakhouse April 2008 - July 2008
Performance Equine March 2008 - July 2008
Skills
Tax Advisory, Riding, Grooming, Horse Management, Competition Grooming, Competition Riding, Teaching, Veterinary Care, Veterinary Medicine, Horses, Veterinary, Training, Dog Grooming, Equestrian, Farms, Horse Training, Administration, Dogs, Animal Behavior
Education
Mary Baldwin College 2005 — 2008
Bachelor of Arts, Psychology
Tabb High School 2000 — 2004
Confidential April 2013 - Present
Consulting For Architects, Inc. August 2014 - September 2014
Canon Business Process Services, Inc. September 2011 - April 2013
JES January 2005 - August 2011
J. Paul Getty Trust November 2003 - December 2004
Select Personnel Services January 2001 - November 2003
Nefab Chick Packaging 1996 - 1997
Skills
Technical Recruiting, Background Checks, Sourcing, Screening, Interviewing, Hiring, Talent Acquisition, Full-cycle Recruiting, Applicant Tracking..., Recruitment/Retention, Contract Recruitment, Internet Recruiting, Salary Negotiation, Employee Relations, Sales Recruitment, Executive Search, Creative Sourcing, Candidate Screening, Cold Calling, Resume Writing, HRIS, Recruitment Advertising, Staffing Services, Direct Sourcing, Screening Resumes, Recruiting, Benefits Negotiation, Interviews, BPO, Management, Human Resources, Temporary Staffing, Payroll, Recruitments, Leadership, Onboarding, Talent Management, College Recruiting, Job Descriptions, Temporary Placement, Full-life Cycle...
Education
National University 2000 — 2003
BA, Psychology
Deloitte June 2015 - Present
Canon Business Process Services, Inc. October 2012 - Present
ARAMARK April 2011 - May 2012
ARAMARK February 2007 - April 2011
Skills
Management, Customer Service, Operations Management, Customer Satisfaction, Account Management, Government, Accounting, Leadership, Sales, Logistics, Forecasting, Hospitality Industry, Event Planning
Education
Strayer University (VA) 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Robins Kaplan LLP February 2014 - Present
Canon Business Process Services, Inc. March 2013 - February 2014
Advanced Teaching Initiative Co. September 2012 - March 2013
Iannece for Assembly August 2012 - September 2012
Bath and Body Works September 2011 - September 2012
New York City Family Court May 2011 - August 2011
Victoria's May 2010 - August 2010
Marist Institute for Public Opinion September 2008 - May 2010
New York City Council Campaign May 2009 - August 2009
Skills
Research, Data Entry, Social Media, Customer Service, Press Releases, Data Analysis, Interviews, Teaching, Telephone Skills, Sales, Volunteer Management
Education
Marist College 2008 — 2012
Bachelor of Arts, Political Science
St. Francis Prep 2004 — 2008
Regents Diploma
Scoula Lorenzo de Medici
Political Science
Canon Business Process Services, Inc. November 1999 - December 2014
Aetna March 1997 - May 2002
Skills
Customer Service, Teamwork, documents imaging, results report printing, mail services, Digital Photography, Event Management, Data Entry, Microsoft Excel, Team Building, Telephone Skills
Education
Middlesex Community College 1999 — 2001
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Three Rivers Community College 1976 — 1979
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Canon Business Process Services, Inc. August 2013 - July 2015
Talent Creativity and Beyond May 2012 - August 2013
Education
University of Houston 2008 — 2012
Bachelor's Degree, Organizational Leadership, 3.02
Whitlock April 2013 - Present
Canon Business Process Services, Inc. May 2012 - April 2013
Whitlock July 2011 - May 2012
Lifetime Fitness January 2011 - August 2011
The Alumni Company September 2010 - January 2011
Murray Media May 2010 - May 2010
Nortel August 2006 - January 2010
Skills
Writing, Marketing Communications, Social Media, Multimedia Project..., Multimedia, Video, Production, Audio, Video Production, Video Editing, Final Cut Pro, Web Design, Streaming Media, Creative Direction, Sound, Project Management, Press Releases, Customer Service, Video Conferencing
Education
Robert Morris University 2002 — 2006
BA, Communication - Media Production
Harbor Creek High School 1998 — 2002
Mondelēz International July 2014 - Present
Mondelēz International May 2013 - August 2013
Canon Business Process Services, Inc. May 2012 - August 2012
Provident Bank May 2011 - August 2011
Barry Alan & Company, Ltd May 2010 - August 2010
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Leadership, Social Media, Data Entry, Supply Chain, Information Systems, Project Management, Communication, Presentations, Outlook, PowerPoint, Collaboration, SAP Testing, Access, SQL, Teamwork, Analysis, Visio, Team Leadership, Supply Chain Management, Public Speaking
Education
Penn State University 2010 — 2014
Bachelor's of Science in Supply Chain Management and Information Systems, Minor: Information Systems Managment, GPA: 3.60
Canon Business Process Services, Inc. November 2007 - Present
Pitney Bowes (contractor) IBM Account September 1990 - 2013
Archer Management Services/OCE 1984 - 1989
Waste Management 1984 - 1989
Skills
Process Improvement, Customer Service, Account Management, Outsourcing, Vendor Management, Coaching, Customer Satisfaction, Team Building, Forecasting, BPO, Six Sigma, Performance Management, Change Management, Facilities Management, Operational Excellence, Customer Retention, Document Management, Team Leadership, Service Delivery, Call Centers, Call Center, Business Strategy, Value Chain Competitive..., Strategic Alignment, Effect of Business..., Organizational Behavior, PM
Education
National Louis University 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, Active Grad
National-Louis University 1989 — 1990
BA, Business and Management
Northeast Missouri State University 1979 — 1982
Business Administration
Tehran American School 1975 — 1978
Diploma, Math, Science, Business
Canon Business Process Services, Inc. February 2013 - Present
Oce Business Services May 2002 - August 2009
Skills
Solution Selling, Managed Print Services, Cold Calling, B2B, Sales Management, New Business Development, Account Management, Sales Process, Direct Sales, Salesforce.com, Sales Operations, Team Building, Negotiation, Customer Service, Selling, Strategic Planning, Contract Negotiation, Competitive Analysis, Marketing Strategy, Coaching, Customer Retention, Key Account Management, Sales
Education
University of North Texas
Business Administration and Management, General
University of Phoenix
Business Administration and Management, General
Canon Business Process Services, Inc. February 2012 - January 2014
Pitney Bowes Management Service September 2004 - October 2011
Education
Sinclair Community College 2014 — 2018
Social Work, 3.9 Avg.
Fairview High School 1979 — 1982
Diploma, General
Canon Business Process Services, Inc. March 2014 - Present
Upsize.com October 2012 - April 2014
DataBank IMX June 2011 - November 2012
Williams Lea November 2009 - November 2010
Compex Litigation Support January 2007 - November 2009
Whitmont Legal Technologies February 2003 - January 2007
Document Technologies 2001 - 2003
IKON Document Services 1995 - 1998
Skills
Document Management, Solution Selling, Account Management, Records Management, SaaS, Process Improvement, Document Imaging, Enterprise Content...
Education
State University of New York College at Fredonia 1982 — 1987
BS, Business Administration, Management
Titan America September 2015 - Present
Suffolk Construction October 2014 - April 2015
Canon Business Process Services, Inc. July 2013 - October 2014
The Boston Globe January 2012 - July 2013
The Shaw Group July 2008 - January 2012
M&K Engineering June 2004 - June 2008
Skills
Performance Management, Benefits Administration, Human Resources, Temporary Placement, Onboarding, Recruiting, Talent Acquisition, Employee Relations, Personnel Management, Interviews, HRIS, HR Policies, Leadership, Management, Training, New Hire Orientations, Employee Engagement, Hiring, Microsoft Excel, Microsoft Office, Organizational Design, Employee Benefits
Education
University of Massachusetts at Lowell
Bachelors of Science, Business Administration; Management
Canon Business Process Services, Inc. October 2013 - Present
Cognizant Technology Solutions March 2009 - October 2013
Mahindra Satyam 2004 - 2009
Sulekha.com 2004 - 2004
Rediff.com 2003 - 2004
Skills
Software Project..., Requirements Analysis, SDLC, Pre-sales, E-commerce, Management, Leadership, Requirements Gathering, Project Delivery, Agile Methodologies, Vendor Management, Agile Project Management, Business Analysis, SOA, Enterprise Architecture, Scrum, Global Delivery, Oracle, Data Warehousing, Java Enterprise Edition, Solution Architecture, Team Management, Project Management
Education
Project Management Institute 2012 — 2012
PMP
Manipal Academy of Higher Education 2000 — 2003
Master of Information Technology, Information Technology
University of Madras 1997 — 2000
Bachelor of Commerce (B.Com.), E-Commerce/Electronic Commerce
Canon Business Process Services, Inc. January 2013 - Present
Canon Business Process Services December 2014 - February 2015
OPIC December 2008 - August 2010
OPIC May 2008 - December 2008
OPIC September 2006 - April 2008
Skills
German, Records Management, Digitization, Personnel Supervision, Technical Writing, Microsoft Office, Editing, Microsoft Excel, PowerPoint, Microsoft Word, Project Management, Data Analysis, Access
Education
San Jose State University 2014 — 2017
Master of Library & Information Science (M.L.I.S.), Digital Services/Emerging Technologies
University of Maryland College Park 2009 — 2012
Bachelor of Arts (B.A.), Modern World History
University of Maryland College Park 2009 — 2012
Bachelor of Arts (B.A.), Central European, Russian and Eurasian Studies
Montgomery College 2003 — 2008
Associate of Arts (AA), General Studies
Canon Business Process Services, Inc. November 2013 - Present
inFORM Decisions April 2013 - November 2013
PSIGEN Software, Inc. April 2012 - March 2013
Image 2000 April 2009 - February 2012
Ricoh Business Systems April 2007 - March 2009
Ricoh Corporation 2004 - 2009
Ricoh Americas Corporation February 2004 - March 2007
eRoom / Documentum February 2001 - March 2004
New Horizons CLC 1998 - 2000
Skills
Document Imaging, Enterprise Content..., Solution Selling, Integration, Managed Print Services, Document Management, Major Accounts, Direct Sales, Salesforce.com, SaaS, Managed Services, B2B, Business Process, Selling, Account Management, Sales Operations, Sales Process, Strategy, Channel Partners, Sales Presentations, Enterprise Software, Software Industry, Pre-sales, Microsoft Technologies, Lotus Domino..., Document Capture, Teaching, Team Building, Team Management, Microsoft Office..., Project Management, Business Process..., Solution Implementation, Professional Services, Cloud Computing, Business Development, Management, Consulting, Training, CRM, Kofax, Partner Management, Business Intelligence, Cold Calling, Business Alliances, Complex Sales, Go-to-market Strategy, Lead Generation, Strategic Partnerships, OCR
Education
University of Phoenix 2006 — 2010
Bachelor's of Science, Information Technology
Canon Business Process Services, Inc. September 2012 - Present
Skills
Marketing Strategy, Marketing Communications, Integrated Marketing, Digital Marketing, Project Management, Marketing Research, Marketing Plan..., Department Budget..., Event Planning and..., Content Development, Brand Management, Management Consulting -..., Marketing Analysis and..., Competitive Intelligence
Education
The Johns Hopkins University - Carey Business School 1993 — 1995
MBA, Marketing, Marketing/Marketing Management, General
Seattle University 1981 — 1984
Bachelor's degree, English Language and Literature/Letters
Canon Business Process Services, Inc. March 2013 - Present
Zions Bank September 2012 - March 2013
Vantiv April 2011 - August 2012
Fifth Third Bank September 2008 - April 2011
Skills
Research, Microsoft Office, Social Media, PowerPoint, Photoshop, Microsoft Word, Microsoft Excel, Editing, Customer Service, Photography, Teamwork, History, English, Microsoft SQL Server, Access, SAS, Data Analysis, Reporting & Analysis, Investigative Reporting, Music Performance
Education
University of Cincinnati 2003 — 2008
Bachelor of Arts (B.A.), History
Canon Business Process Services, Inc. May 2003 - Present
MasterCard 1985 - 2002
Skills
Talent Management, HR Transformation, Employee Relations, Performance Management, HR Strategy, Organizational..., Organizational..., Succession Planning, Compensation, Leadership Development, Benefits Administration, HR Policies, Compliance, Recruitment/Retention, Outsourcing, Coaching, Executive Coaching, Process Improvement, Workforce Planning, Talent Development, Change Management, Strategic Planning, Business Strategy, Global HR, C-Level Relationships, HR Technology..., Cost Management, Affirmative Action..., Compensation & Benefits..., Business Process..., Human Resources, Recruiting, Deferred Compensation, Personnel Management, Program Management, Mergers & Acquisitions, Employee Training, HRIS, Talent Acquisition, Onboarding, Employee Engagement, Applicant Tracking..., Consulting, Performance Appraisal, Team Leadership, Vendor Management, Organizational Design, New Hire Orientations, HR Consulting, Executive Management
Education
State University of New York College at Buffalo 1979 — 1982
Canon Business Process Services, Inc. 2013 - Present
Oce Business Services March 2004 - Present
Federal Reserve Bank of Richmond, Baltimore Branch February 1974 - February 2003
Skills
New Hire Orientation, Trainers, Performance Appraisal, FMLA, Performance Management, Employee Relations, HR Policies, New Hire Orientations, Training, Workshop Facilitation, Human Resources, Employee Training
Education
University of Maryland Baltimore County
Canon Business Process Services at Budd Larner, P.C. May 2004 - Present
Canon Business Process Services, Inc. 2004 - Present
Budd Larner, P.C. 2004 - Present
OCE 2004 - Present
The Roots Agency April 2002 - May 2004
McCarter & English, LLP December 1986 - March 2002
Skills
Outsourcing, Leadership, Contract Negotiation, Management, Budgets, Security, Process Improvement, Document Management, Operations Management, Team Building, Time Management, Customer Satisfaction, Account Management, Vendor Management, Business Process...
Education
Thomas Edison State College 2005 — 2007
BA, Humanitties/Liberal Arts
U. of Tennessee
Canon Business Process Services, Inc. July 2012 - Present
Canon Business Process Services, Inc. February 1988 - June 2012
Oce Business Services January 1988 - June 2012
Continental Airlines November 1980 - December 1987
WVVA-TV & WCYB-TV June 1979 - May 1980
Skills
Sales, Marketing, Product Development, Time Management, Sales Process, Management, Salesforce.com, P&L Management, Performance Management, Team Leadership, Business Process..., Negotiation
Education
Radford University 1975 — 1979
B.A., Journalism (Advertising & Public Relations)
Technical Resources International, Inc. January 2015 - Present
Canon Business Process Services, Inc. July 2013 - December 2014
Immune Tolerance Network October 2007 - July 2013
Skills
Research, Project Management
Education
University of Maryland School of Pharmacy
Master's Degree, Regulatory Science
Experis September 2015 - Present
Canon Business Process Services, Inc. July 2014 - August 2015
Novitex Enterprise Solutions January 2012 - July 2014
Pitney Bowes Management Services June 2009 - December 2011
Pitney Bowes Management Services November 2005 - June 2009
Pitney Bowes Management Services February 2000 - November 2005
Pitney Bowes Management Services September 1998 - February 2000
Pitney Bowes Management Services August 1995 - September 1998
Pitney Bowes Management Services April 1993 - August 1995
CalFarm Insurance Company March 1991 - April 1993
Skills
Operations Management, Process Improvement, Outsourcing, P&L Management, Team Building, Team Leadership, Strategic Planning, Account Management, Leadership, Customer Retention, Business Development, Customer Service, Management, Customer Satisfaction, Six Sigma, Cross-functional Team..., Contract Management, Start-ups, Salesforce.com, Vendor Management, Strategy, Project Management, Training, Solution Selling, Team Management, Analysis, Business Strategy, New Business Development, Enterprise Software, Business Intelligence, Business Process, Budgets, Sales, CRM, Negotiation, Business Process..., BPO, Employee Training, Consulting, Human Resources, Program Management, Mergers & Acquisitions, Customer Experience
Education
University of Phoenix 2001 — 2009
Undergraduate, E-Business
Ausco, Inc. June 2015 - Present
ClearVision Optical November 2014 - June 2015
Canon Business Process Services, Inc. January 2014 - November 2014
Travel Impressions June 2012 - January 2014
TALON AIR June 2007 - February 2012
Summit Aviation 2004 - 2006
The Arrow Company - Cluett Peabody 1994 - 2000
Skills
Aviation, Flights, Charter, Airlines, Aircraft, Aircraft Maintenance, Commercial Aviation, Flight Safety, Flight Planning, Piloting, Travel Management, Sabre, Aerospace, Helicopters, Civil Aviation, Airports
Education
Laguardia Community College 1992 — 1994
Associate's degree
Canon Business Process Services, Inc. May 2009 - Present
Commonwealth Business Media March 2005 - February 2009
Shearman and Sterling November 2001 - March 2005
Random House September 1998 - March 2001
Skills
Forecasting, Account Reconciliation, Customer Service, Budgets, Financial Reporting
Education
Pace University - Lubin School of Business 1989 — 1993
BBA, General Business: Finance and Management
One Child Matters April 2013 - Present
Canon Business Process Services, Inc. October 2012 - February 2013
Faith Christian Community February 2011 - August 2012
Alaska USA Federal Credit Union June 2012 - July 2012
Alaska USA Federal Credit Union July 2011 - June 2012
Alaska USA Federal Credit Union March 2009 - July 2011
Faith Christian Community August 2008 - May 2010
Hope Community Resources, Inc. December 2007 - October 2008
Brothers Window Washing August 2007 - December 2007
Compassion International September 2005 - June 2007
Skills
Filing, Photography, Customer Service, Hospitality, Microsoft Office, Microsoft Word, Outlook, Mail Sorting, Preschool Associate, Children's Associate, Mechanical Aptitude, Mailroom Operations, Teamwork
Education
HIlltop Baptist
High School Diploma
Regis University
Some College, Elementary Education and Teaching
Enid Typewriter Company March 2014 - Present
Canon Business Process Services, Inc. May 2013 - March 2014
Canon Business Process Services, Inc. March 2010 - April 2013
Microsoft July 2005 - July 2009
Microsoft July 2004 - June 2005
Microsoft November 2000 - June 2004
DataWrite Inc. January 1998 - November 2000
DataWrite Inc. September 1997 - November 2000
DataWrite Inc. September 1997 - November 2000
Skills
SharePoint, Project Management, Software Development..., Support Management, Leadership, Program Management, Technical Writing, Business Intelligence, Agile Methodologies, Messaging, Microsoft SQL Server, Vendor Management, Training, Management, Process Improvement, Business Process, Project Planning, Enterprise Architecture, SDLC
Education
Notable Solutions Certified Administrator for AutoStore and Output Manager 2014 — 2014
Document Management and Workflow Processes
Kofax Technical Solutions Specialist 2013 — 2013
Kofax Technical Solutions Specialist Certification
Project Management Institute 2009 — 2009
PMP Certification, Project Management
Francis Tuttle Vo-Tech 1997 — 2000
Windows 95, Microsoft Access 97 / 2000, Microsoft Excel 97 / 2000, Microsoft Project 4.0 / 97
Oklahoma State University 1988 — 1989
Math and Electronics coursework
Dibble High School 1982 — 1984
Diploma, General Education
Canon Business Process Services, Inc. September 2013 - Present
Pitney Bowes Management Services January 2012 - September 2013
Pitney Bowes Management Services April 2011 - January 2012
Pitney Bowes Management Services November 2004 - April 2011
Williams Lea/ Bowne Business Solutions January 2003 - November 2004
Bowne Business Solutions April 2001 - January 2003
Bowne Business Solutions June 1999 - April 2001
Bowne Business Solutions/ Donnelley Enterprise Solutions Inc. August 1997 - June 1999
Pitney Bowes Management Services June 1995 - August 1997
Sullivan & Cromwell September 1990 - June 1995
Skills
Income Statement, Budgets, Sla, Customer Satisfaction, Leadership, Process Improvement, Operations Management, Outsourcing, Account Management, Forecasting, Team Building, Vendor Management, BPO, Management, Sales Process, Contract Negotiation, Executive Management, Business Development, CRM, Strategy, Six Sigma, P&L Management, Solution Selling, Business Process..., Customer Retention, Human Resources, Performance Management, Strategic Planning, Cross-functional Team..., Employee Training, Service Delivery, Call Centers, Change Management, Salesforce.com, Sales Operations, Training, Direct Sales, New Business Development, Team Leadership, Operational Excellence, B2B, Customer Experience, Business Process, Selling, P&L, Sales
Education
Pace University - Lubin School of Business 1999 — 2004
MBA, Management
Saint Francis College 1990 — 1994
Bachelor of Science, Aviation Business
Canon Business Process Services, Inc. August 2014 - Present
Frank & Associates, P.C. January 2011 - July 2014
The Guardian Life Insurance Company of America September 2010 - October 2010
State of Texas, Office of the Attorney General - Child Support Division November 2009 - May 2010
New York City Corporation Counsel November 2007 - May 2009
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates September 2000 - November 2007
Skills
Litigation, Civil Litigation, Legal Research, Commercial Litigation, Legal Writing, Corporate Law, Courts, Appeals, Legal Advice, Family Law, Mediation, Class Actions, Trials, Arbitration, Employment Law, Discrimination, Employment...
Education
Tulane University Law School 1997 — 2000
Doctor of Law (J.D.), Law, Tulane Law School Merit Scholarship Recipient
Southern Methodist University 1993 — 1997
Bachelor of Business Administration (B.B.A.), Finance, General, cum laude
Youngs Market Company August 2013 - Present
Canon Business Process Services, Inc. November 2011 - August 2013
Ovations July 2008 - November 2011
Savor...Catering by SMG June 2006 - January 2010
Skills
Corporate Events, Management, Food & Beverage, Catering, Troubleshooting, Customer Service, Account Management, Process Improvement, Operations Management, Leadership, Team Building, Project Management, Team Leadership, Sales, Microsoft Office, Business Analysis, Vendor Management, Strategic Planning, Microsoft Excel, Recruiting
Education
San Diego State University-California State University 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, Entrepreneurship
Orange Coast College 2006 — 2009
Associate of Arts (A.A.), General Studies, Pre-Business
Henrys Louisiana Grill Inc January 2015 - Present
Canon Business Process Services, Inc. November 2013 - August 2014
Sodexo Corporate Services January 2011 - November 2013
Marietta Country Club November 2007 - October 2010
Skills
Event Planning, Menu Development, Budgets, Customer Service, Food Safety, Hotels, Pastry, Restaurants, Hotel Management, Trade Shows, Food Quality, Corporate Events, Meeting Planning, Restaurant Management, Event Management, Catering, Management
Education
The University of Southern Mississippi
Hospitality
The University of Southern Mississippi
Hospitality Administration/Management
Canon Business Process Services, Inc. July 2012 - Present
Cegedim Relationship Management July 2010 - March 2012
Hess Corporation June 2001 - June 2010
Skills
Account Reconciliation, Accounting, Payroll Processing, Payroll Taxes, ADP Payroll, ADP Payforce, ADP ReportSmith, SAP, Payroll, Budgets, workforce software
Education
Kean University 1984 — 1989
Bachelor's degree, Accounting
Melvindale High School, Michigan
Total LIfe Changes, LLC August 2015 - Present
WeShare Crowdfunding June 2015 - Present
Self -Employed September 2014 - Present
Aramark April 2014 - September 2014
Canon Business Process Services, Inc. June 2012 - March 2014
ARAMARK December 2010 - March 2012
Capital One May 2010 - December 2010
ARAMARK August 2009 - January 2010
ARAMARK November 2008 - August 2009
Ecolab June 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Customer Satisfaction, Hospitality, Event Management, Social Media, Time Management, Leadership, Management, Event Planning
Education
Morgan State University 2003 — 2008
Bachelor of Science (BS), Hospitality Administration/Management
High Point High School 1999 — 2003
High School, General
Canon Business Process Services, Inc. May 2006 - January 2014
Bath & Body Works 2005 - 2006
Bath & Body Works 1997 - 2005
Limited Brands 1990 - 1997
Skills
Operations Management, Customer Service, Team Building, Vendor Management, Process Improvement
Education
The Ohio State University
Bachelor of Arts (BA), Economic Geography
Canon Business Process Services, Inc. June 2012 - Present
Oklahoma Army National Guard May 2007 - November 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Access, Teamwork, Lotus Notes, Data Entry, Leadership, Software Documentation, Spreadsheets, Time Management
Education
OSU OKC 2012 — 2013
Computer Info Science
Southeastern Oklahoma State University 2009 — 2010
Chemistry
Southwestern Oklahoma State University 2008 — 2009
Chemistry
Bal Swan Children's Center August 2015 - Present
Shaklee Corporation January 2015 - Present
Canon Business Process Services April 2015 - August 2015
Canon Business Process Services January 2015 - April 2015
Canon Business Process Services, Inc. June 2014 - January 2015
DaVita October 2000 - September 2013
DaVita 2000 - September 2013
Skills
Healthcare, Process Improvement, Administrative Functions, Administrative..., Outstanding time..., Administrative..., Managing Database, Project Planning, Project Management, Project Coordination, PowerPoint, Supplies, Training, Time Management, Marketing, Employee Relations, Customer Service, Performance Management
Education
University of Phoenix 2008 — 2010
BS-BM, Business
University of Colorado at Denver 1999 — 2003
Bachelor of Science (BS), Biology, General
Google Shopping Express (Adecco) June 2015 - Present
Google Shopping Express (Adecco) June 2014 - Present
Canon Business Process Services, Inc. September 2011 - June 2014
US Mailroom September 2008 - August 2011
City of Albuquerque June 2009 - December 2009
Skills
Sales, Coaching, Project Management, Microsoft Office, Account Management, Sales Process, Budgets, Data Entry, Recruiting, Call Centers, Team Leadership, Customer Retention, Marketing, Sales Management, Contract Negotiation, Microsoft Excel, Outlook, Process Improvement, Time Management, Sports, PowerPoint, Training, Performance Management, Facilities Management, Salesforce.com, Customer Service, Inventory Management, Operations Management, Microsoft Word, Outsourcing, Office Management, Cold Calling, Direct Sales, Customer Satisfaction, Fitness, Leadership, Team Building, Management, Vendor Management, Employee Relations
Education
Philadelphia University 2007 — 2011
BS, Business Management
Canon Business Process Services, Inc. January 2011 - December 2014
Hertz Equipment Rental August 1997 - October 2010
Employer's First Trust Corporation July 1996 - August 1997
Collier County Clerk of Circuit Court October 1994 - July 1996
Skills
Process Improvement, Team Building, Operations Management, Six Sigma, Budgets, Customer Satisfaction, Leadership, Management, Visio, Team Leadership, Project Management, Forecasting, Contract Negotiation, Inventory Management, Account Management, Customer Service, Microsoft Excel, Analysis, Lean Manufacturing, P&L, Business Process..., Purchasing, Business Process, Change Management, PowerPoint, Training, Business Analysis, Pricing, Internal Audit, Logistics, Performance Management, Business Planning, Accounts Payable, Microsoft Word, Program Management, Financial Analysis, Vendor Management, Accounting, Continuous Improvement, Cross-functional Team..., Microsoft Office, Project Planning, Time Management, Contract Management, Procurement, Outsourcing, Volunteering, CA Clarity, Kaizen Leadership, Minitab
Education
Kent State University 1989 — 1993
BBA, Accounting & Computer Science
Canon Business Process Services, Inc. August 2014 - July 2015
Yorktel February 2014 - August 2014
Yorktel May 2011 - February 2014
SAIC March 2004 - September 2010
RSoft Design Group May 2001 - May 2003
Telcordia Technologies January 1992 - May 2001
Bellcore June 1983 - January 1992
Skills
Outlook, PowerPoint, Video Conferencing, Lotus Notes, Software Documentation, Customer Service, Microsoft Office, Microsoft Excel, Troubleshooting, Technical Writing, Team Leadership, Microsoft Word, Networking, Project Management, Training, Visio, Team Building, Program Management, Process Improvement, Windows, Testing, Human Resources, Employee Relations, PeopleSoft, Employee Training, Security, Call Centers, System Administration, Leadership, Account Management, Telecommunications, Change Management, Sales, Vendor Management, Process Scheduler, MS Project, SharePoint, Integration, Project Planning, CRM, Management, Audio Conferencing, Government, Recruiting, Quality Assurance, Salesforce.com, Customer Satisfaction
Education
Kean University 1979 — 1983
BA, Psychology
Canon Business Process Services, Inc. May 2011 - Present
CIT 2006 - May 2011
Pathmark Stores, Inc. 1989 - 2006
Skills
Customer Service, Negotiation, Purchasing, Project Management, Process Improvement, Vendor Management
Education
St. Peter's College 1987 — 1991
BA, Business Administration
Scot Industries June 2014 - Present
Scot Industries June 2014 - Present
Canon Business Process Services, Inc. August 2012 - October 2013
United States Navy May 2006 - June 2012
Skills
Military, Navy
Education
University of Nebraska-Lincoln 2002 — 2006
BA, Political Science
University of Nebraska-Lincoln 2002 — 2006
Bachelor of Arts (B.A.), Political Science and Government
MDB Communications January 2014 - Present
Creative Circle April 2012 - Present
Canon Business Process Services, Inc. July 2013 - January 2014
Dash Marketing & Co February 2012 - December 2012
Shoptaw Design August 2011 - December 2011
The Art Institute of Washington July 2008 - September 2010
Skills
Graphic Design, Adobe Creative Suite, Branding & Identity, Layout, Web Design, Typography, Cinema 4D
Education
The Art Institute of Washington 2007 — 2011
BFA in Graphic Design, Graphic Design
Advanced Solution Consulting March 2014 - Present
Canon Business Process Services, Inc. February 2005 - March 2014
Océ USA January 2003 - February 2005
Océ USA December 1999 - December 2002
Océ USA February 1997 - November 1999
Skills
Managed Print Services, Outsourcing, Document Management, Document Imaging, Distributed Document &..., Systems integration, Centralized and Global..., Print Study Analysis, Sustainable..., Proposal - RFP..., Business Consulting, Document Capture, Enterprise Content..., Business Process, Integration, New Business Development, Selling, Major Accounts
Education
University of California, Los Angeles 1978 — 1982
Engineer's Degree, Electrical and Electronics Engineering
Canon Business Process Services, Inc. April 2013 - Present
Target November 2012 - April 2013
Lansdowne Orthodontics March 2007 - June 2008
Education
Northern Virginia Community College 2006 — 2007
Herndon High School 2005 — 2006
Canon Business Process Services, Inc. June 2002 - July 2014
Skills
Operations Management, Team Building, Outsourcing, Facilities Management, Vendor Management, Mailroom
Education
University of Maryland College Park
Bachelor of Arts (B.A.), English Language and Literature, General
University of Maryland College Park
English/Communications