CrossCom National
Industry: Company
DescriptionFounded: 1981 Subsidiary: Image Technology Solutions, Inc.
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CrossCom National Employees
Cisco January 2015 - Present
Nimble Storage August 2013 - January 2015
Sayers December 2010 - July 2013
CrossCom National May 2010 - November 2010
Life Time Fitness August 2008 - April 2010
Skills
Virtualization, Account Management, Storage Area Networks, Cloud Computing, VMware, Deduplication, Backup Solutions, Firewalls, Web Filtering, Intrusion Detection, Data Center, Web 2.0, Cold Calling, Sales, Security, Network Security, Networking
Education
University of Illinois at Urbana-Champaign 2004 — 2008
Bachelor of Arts, Economics
CrossCom National February 2015 - July 2015
Staples March 2014 - October 2014
Wilmette Park District May 2012 - September 2012
Kenilworth Press October 2008 - May 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Photoshop, Teamwork, Public Speaking, Windows, Cisco Technologies, Active Directory, Red Hat Linux, HTML5, Visual Basic, Network Security, Computer Hardware...
Education
Oakton Community College 2010 — 2014
Associate's Degree, Computer Systems Networking and Telecommunications
TJX September 2012 - Present
Abercrombie & Fitch August 2007 - September 2012
CrossCom National November 2005 - August 2007
Qwest Communications 2001 - 2005
Lightyear Communications June 1999 - July 2001
Skills
Cisco Technologies, Networking, Data Center, Team Leadership, VoIP, Telecommunications, Disaster Recovery, Management, Project Management, Process Improvement, Vendor Management, Leadership, Ethernet, Customer Service, IT Management, Visio
Education
Otterbein University 1994 — 1999
Undergrad, Graphic Design/Visual Arts
American Center for Spine and Neurosurgery November 2013 - Present
NorthShore University HealthSystem Highland Park Hospital July 2012 - November 2013
home April 2010 - July 2012
Children's House of Libertyville September 2008 - April 2010
American Imaging Management 2007 - 2008
CrossCom National 2006 - 2007
Federal-Mogul 2001 - 2004
Teleformix 2001 - 2001
Boise Cascade 1997 - 2001
Raddon Financial Group 1997 - 1997
Skills
Healthcare, Process Improvement, SDLC, Team Building, Business Analysis, Software Project..., Healthcare Information..., Program Management
Education
Lewis University 1993 — 2007
BA, Information Systems
Roosevelt University 1999 — 2001
Elementary Education and Teaching
Cushman & Wakefield September 2014 - Present
Technical Source Group, Inc. January 1999 - October 2014
CDI August 2012 - August 2014
Ernst & Young July 2011 - July 2012
SymphonyIRI Group September 2010 - May 2011
CrossCom National July 2009 - September 2010
Nuveen Investments June 2009 - September 2009
Navistar Inc. May 2008 - December 2008
Johnson Controls 2007 - 2008
Wolters Kluwer 2005 - 2006
Skills
Recruiting, Sourcing, Talent Acquisition, Interviews, Screening, Human Resources, Hiring, Cold Calling, Talent Management, Taleo, Business Development, Screening Resumes, People Skills, Sales, New Business Development, Coaching, Negotiation, Account Management, Internet Recruiting, Social Networking, Business Networking, Resume Writing, LinkedIn, networking, Conducting Interviews, Research, Management Consulting, Full-cycle Recruiting, Candidate Screening, Compliance, Corporate Recruiting, Professional Services, Professional Networking, qualify, coach, Resume Mining, Full Life-Cycle..., Interviewing, interview coaching, Recruitment/Retention, Recruitment Process..., Human Relations, Talent Assessment, Resume, Behavioral Interviewing, Telephone Interviewing, job boards, Talent Mining, Workday, Team Management
Education
The University of Chicago
School of Social Administration-SSA
The University of Michigan
BA, Psychology
CrossCom National August 2013 - Present
CrossCom National, LLC August 2010 - August 2013
Skills
Management, French, Telecommunications, Account Management, Sales, Project Management, Call Centers, Microsoft Office, Microsoft Excel, Homebrewing, Troubleshooting, Customer Satisfaction, Customer Service, Lotus Notes, MapPoint, Cross-functional Team..., Team Leadership, Networking, Vendor Management
Education
University of Illinois at Urbana-Champaign 2005 — 2010
BA, French Business Management
GBM Roofing LLC January 2014 - November 2014
CrossCom National January 2006 - August 2012
Technicolor August 2005 - December 2005
Skills
Inventory Control, Shipping, Quality Control, Retail, Team Leadership, Bilingual-English/Spanis..., Customer Service, Warehousing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Management, Leadership
Education
The University of Memphis 2011 — 2013
B.B.A, Intl Business
Southwest Tennessee Community College 2004 — 2010
Associate of Science (A.S.), Business Administration
VeriFone Media October 2014 - Present
Greenspun Media Group June 2011 - October 2014
Dex One August 2009 - June 2011
Dex Media May 2006 - August 2009
Dex Media December 2004 - May 2006
CrossCom National January 2003 - October 2004
Maxwell CPA's August 1999 - January 2003
Skills
New Business Development, B2B, Team Building, Lead Generation, CRM, Customer Retention, Business Networking, Sales Process, Sales Management, Sales, Salesforce.com, Sales Operations, Online Advertising, Advertising, Direct Sales, Advertising Sales, Business Development, Sales Presentations, Leadership, Marketing Strategy, Management, Marketing, Account Management, Online Marketing
Education
University of Louisiana at Monroe 1991 — 1995
BA, Accounting
CrossCom National December 2014 - Present
CrossCom National June 2014 - December 2014
Pleasant Prairie Police Dept May 2013 - June 2014
KUSD February 2013 - May 2013
RecPlex April 2011 - April 2013
The Club at Strawberry Creek October 2010 - January 2013
Skills
Team Leadership, Customer Service, Highly Dedicated, Time Management, Highly Organized &..., Public Speaking, Adaptable to Changes, Highly detail oriented, Microsoft Office, PowerPoint, Comfortable working..., Microsoft Word, Microsoft Excel, Social Networking, Sales, Catering, Public Safety, Teamwork, Learning Quickly, Highly responsible, Prioritize Workload, Enthusiasm to learn, Outlook, Organized Multi-tasker, Goal-driven leader, Leadership, Highly personable
Education
UW-Parkside 2007 — 2012
Bachelor's degree, Psychology and Applied Health Sciences
University of South Alabama 2006 — 2007
Blue Wire Communications March 2015 - Present
CallOne June 2014 - March 2015
Avaya May 2012 - April 2014
Netgear August 2010 - May 2012
Altura Communication Solutions January 2010 - August 2010
CDW July 2008 - February 2010
Frontrunner Network Systems December 2005 - December 2007
CrossCom National January 2004 - December 2005
IBEW Local 701 March 2001 - December 2003
Valparaiso University December 1995 - January 2000
Skills
Microsoft Excel, VoIP, Telecommunications, Wireless, Management, Telephony, Avaya IP Telephony, Security, Avaya, Networking, IP, Data Center, Unified Communications, Troubleshooting, Project Planning, Technical Support, Managed Services, Strategic Partnerships, Integration
Education
Valparaiso University 1994 — 1995
Bachelor of Arts, Political Science
Purdue University Calumet 1991 — 1994
Bachelor of Arts, Political Science
Hebron Jr.-Sr Highschool 1986 — 1991
High School Diploma
Life Time Fitness November 2013 - Present
Life Time - The Healthy Way of Life Company May 2012 - November 2013
Life Time - The Healthy Way of Life Company November 2011 - May 2012
Life Time - The Healthy Way of Life Company December 2010 - October 2011
CrossCom National June 2008 - March 2010
Natelco March 2000 - June 2008
Skills
Strength Training, Personal Training, Training, Sports, Management, Customer Service, Coaching, Sales, Leadership, Public Speaking, Microsoft Office
Education
Towson University 2001 — 2004
Business/Corporate Communications
Glassdoor October 2015 - Present
ASUG - Americas' SAP Users' Group January 2015 - September 2015
Learning Resources October 2014 - December 2014
CrossCom National August 2014 - October 2014
Marketing Support, Inc. May 2012 - September 2013
Skills
Photoshop, Social Media, Advertising, Social Networking, Marketing Communications, Event Planning, Social Media Marketing, Marketing, Public Relations, Copywriting, InDesign, Microsoft Office, Leadership, Management, Competitive Analysis, Sales, Facebook, Teamwork, iOS
Education
University of Nebraska-Lincoln 2009 — 2013
Journalism, Advertising and Public Relations
Cloudwords, Inc. April 2015 - Present
Microsystems February 2014 - April 2015
Microsystems March 2013 - February 2014
CASA Lake County March 2012 - February 2013
CrossCom National 2009 - 2012
CrossCom National 2007 - 2009
CrossCom National 2004 - 2007
Skills
Vendor Management, Performance Management, Recruiting, Budgets, Project Management, Management, CRM, Training, Contract Negotiation, Team Building, Time Management, Leadership, Telecommunications, Networking, Customer Service, Process Improvement, Cross-functional Team..., Integration, SaaS, Team Leadership
Education
Trinity International University 2000 — 2004
Hyatt Hotels Corporation July 2013 - Present
ZenithOptimedia October 2012 - June 2013
Walgreens November 2011 - October 2012
CrossCom National August 2011 - November 2011
PSAV March 2008 - January 2011
JPMorgan Chase 2006 - 2008
Accredited Home Lenders 2004 - 2006
Town and Country Title 2004 - 2006
First Bank 2002 - 2004
AMERICAN RED CROSS January 1999 - January 2000
Skills
Account Management, Project Management, Vendor Management, Budgets, Salesforce.com, Customer Service, Management, Leadership, Event Planning, Sales, Team Building, Talent Acquisition, Business Analysis, Microsoft Office, Program Management, Cross-functional Team..., Team Leadership, Strategy, Business Process..., Project Planning, CRM, Analysis
Education
PMI 2011 — 2012
Certification, Project Management Professional
Stephens College 1989 — 1991
Communications
Epsilon October 2014 - Present
the devious monkey September 2003 - October 2014
CrossCom National 1999 - 2003
United States Navy February 1993 - February 1999
Education
Ohio University 2002 — 2002
Certificate, Technical Writing
University of Pittsburgh 1987 — 1992
B.S., Business Administration
Anixter December 2013 - Present
Anixter July 2011 - December 2013
Anixter 2005 - July 2011
Anixter 2004 - 2005
Anixter 2001 - 2002
Crosscom National 2000 - 2001
Skills
Inventory Management, Supply Chain, Vendor Relations, Product Management, Supply Chain Management, Contract Negotiation, Sales Operations, Logistics, Project Management, Pricing, Sales, Purchasing, Vendor Management, Forecasting, Management, Leadership, Sales Management, Account Management, B2B, Telecommunications, Analysis, Cross-functional Team..., Key Account Management, Team Building, Team Leadership, Business Development, Operations Management, Strategic Planning, Product Marketing, Wireless, Process Improvement, Selling, Customer Satisfaction, Security, Sales Process, Competitive Analysis, Direct Sales, International Sales, Salesforce.com, Channel Partners, Solution Selling, P&L Management, New Business Development, Strategy, CRM, Product Development, Negotiation, SaaS, Start-ups, Data Center
Education
Northern Illinois University 1995 — 1999
BA, Political Science
The Law Offices of John F. Stimson, LTD. 1980 - Present
Payroll Promotions December 2006 - May 2011
SurePayroll 2004 - 2007
Team InfoAge, IT Consultants 2000 - 2003
Siemens Communication Networks, Inc. 1996 - 2000
CrossCom National 1989 - 1996
Skills
Civil Litigation, Microsoft Excel, Mediation, Courts, Wills, Microsoft Office, Sales Process, Entrepreneurship, SaaS, Property Law, Trial Practice, Legal Writing, Employment Law, Payroll, Product Liability, Business Development, Commercial Litigation, Real Estate, Legal Research, Banking, Litigation, Lead Generation, Due Diligence, Insurance, Trials, Sales, Creditors' Rights, Leadership, Strategic Planning, Strategic Partnerships, Consumer Law, Foreclosure Defense, Legal Advice, Family Law, Finance, Appeals, Strategy, Mergers, Bankruptcy, Legal Issues, Policy, Cold Calling, Start-ups, Financial Services, Trusts, Small Business, Banking Law, Process Improvement, Salesforce.com, Arbitration
Education
Wayne State University Law School 1977 — 1980
JD, Law
University of Michigan 1973 — 1975
Bachelor's degree, Economics
Olivet College 1971 — 1973
VW Credit, Inc. February 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - February 2015
Kraft Foods Group January 2013 - June 2013
Spa Mystyk January 2010 - March 2013
A & F Consulting Group 2012 - 2012
Insight January 2008 - March 2010
CrossCom National 2005 - 2008
Skills
Management, Project Management, Project Coordination, Account Management, Vendor Management, Customer Service, Sales, Telecommunications, MS Project, Visio, PowerPoint, Team Leadership, Program Management, Leadership, VoIP, Infrastructure, SDLC, Solution Delivery, Network Design
Education
Northern Illinois University 1994 — 1999
Communications
CrossCom National October 2014 - Present
U.S. Cellular December 2012 - June 2014
U.S. Cellular January 2010 - December 2012
Alorica September 2008 - January 2010
Skills
Software, Windows, Android, iOS, Windows Mobile, Microsoft Office, Scripting, Troubleshooting, Technical Support, Call Centers, Blackberry, Cellular Communications, Wireless Networking, Windows XP, Windows 7, Customer Service, Operating Systems, Mobile Communications, Smartphones, Software Installation, Microsoft Exchange, Help Desk Support, Wireless, Windows Vista, Blackberry Enterprise..., Testing, Mobile Technology, Printers, Information Technology, 4G, CDMA, iPhone, Computer Repair, Servers, iPad, Network Administration, Telecommunications, Desktop Computers
Education
Tulsa Community College 1994 — 1996
General Studies
Nathan Hale High School 1990 — 1994
General Studies
WTRMLN WTR March 2015 - Present
Vita Coco March 2012 - December 2014
ARAMARK Refreshment Services June 2010 - February 2012
CrossCom National June 2009 - November 2009
Arthur Machinery, Inc. October 2003 - May 2009
ACCO Brands March 2001 - May 2003
3Com February 2000 - March 2001
Skills
Consultative Selling, Selling, Account Management, New Business Development, Customer Service, Direct Sales, Sales, Cold Calling, Sales Operations, Human Resources, Recruiting, Key Account Management, Salesforce.com, Business Development, Marketing, Key Account Development, Sales Presentations, Management
Education
Roosevelt University 1995 — 2000
Bachelors, Psychology/Human Resource Management
Telaid January 2012 - Present
Telaid November 2009 - January 2012
Spencer Technologies Inc January 2005 - November 2009
CrossCom National August 2000 - October 2004
Skills
Telecommunications, Vendor Management, Team Building, PMP, RCDD, Cabling, Wireless, Project Management, VoIP, Call Centers, Leadership, Integration, Program Management, Solution Selling, Team Leadership, Security, Networking
Education
Cooking and Hospitality Institute of Chicago 2004 — 2005
Applied Science - Culinary, Culinary Arts/Chef Training
University of Minnesota-Twin Cities 1995 — 2000
BA, Political Science and Government
Walled Lake Central High School 1990 — 1995
Mount Saint Agnes Academy
Mount Saint Agnes Academy
Technology Deployment Company October 2009 - Present
Wachter Network Services April 2007 - October 2009
Wachter Network Services April 2007 - November 2007
CrossCom National April 2004 - February 2007
Integrated Rollout Solutions January 1999 - March 2004
IBM Global Services August 1977 - December 1998
Skills
Project Management, SDLC, Data Center, CRM, Management, Marketing, Telecommunications, Solution Selling, Sales, System Deployment, Business Development, Project Delivery, Enterprise Software, Troubleshooting, Networking, VoIP, Vendor Management, Leadership, Program Management, IT Service Management, Customer Satisfaction, Integration, Wireless
Education
Tulsa Community College 1974 — 1976
Computrer Science
University of Tulsa 1973 — 1974
Computer Science
Chicago Messenger Service, Inc. July 2012 - Present
TEK Systems April 2007 - October 2007
Crosscom National 2007 - 2007
Anixter Inc 2001 - 2007
Inacom 1995 - 2000
Vanstar 1993 - 1999
Skills
Lotus Domino, Lotus Notes, Data Center, CISSP, Disaster Recovery, Servers, Network Design, Windows 7, Infrastructure
Education
Santa Fe Workshops 2006 — 2006
Oakton Community College 2002 — 2006
Lawerance County Vo/Tech 1967 — 1968
New Castle High School 1967 — 1968
FairPoint Communications January 2015 - Present
Mercury Z October 2014 - January 2015
FairPoint Communications 2014 - 2015
INTER May 2013 - July 2014
AT&T July 2005 - May 2013
Orange 2005 - 2012
CrossCom National November 2002 - July 2005
Skills
Telecommunications, Call Centers, Network Operations, Project Management, Central Offices, PLC Programming, Manufacturing, Troubleshooting, Testing, Automation, Electronics, Wireless Networking, IP, LAN-WAN, Fiber Optics, LTE, Telephony, PLC, DSL, Computer Network..., Networking, Microsoft Excel, Routers, Switches, Software Installation, Microsoft Office, Ethernet
Education
The University of Memphis 2013 — 2015
Master's Degree, Computer Science online
The University of Memphis 2008 — 2012
Bachelor of Science, Electrical, Electronics and Communications Engineering
Southwest Tennessee Community College 2002 — 2005
Associate of Applied Sciences (AAS), Telecommunications Engineering
Lycee Technique Seydina Limamou Laye 1992 — 1995
Baccalaureat Serie F2 Electrotechnique, Applications Electric & Electronic
RE/MAX at Home September 2010 - Present
RE/MAX Experts August 2009 - October 2010
CrossCom National November 2005 - July 2008
Schaumburg Mitsubishi 2003 - 2005
Cbill June 2000 - February 2002
Illinois Air National Guard September 1994 - September 2000
Amdocs, Ltd. May 1998 - June 2000
Skills
Public Speaking, Business Process..., Budgeting, Problem Solving, Negotiation, Selling, Real Estate, Customer Service, Short Sales, Microsoft Office, Foreclosures, Residential, Customer Relations, Contract Negotiation, Coaching, REO, Word, Excel, Property Management, Sellers, Marketing Strategy, Relocation, Home, Team Building, First Time Home Buyers, Buying, Market Research, Investors, First Time Buyers, Research, Team Leadership, Product Development, Administration, Process Improvement, Account Management, Investment Properties, Competitive Analysis, Social Media, Budgets, Residential Homes, Sales, Training, Buyer Representation, Condos, Real Estate Transactions, Listings, Single Family Homes, Real Property, Buyers, Seniors
Education
University of Illinois at Urbana-Champaign 1991 — 1995
Bachelor of Fine Arts, Theatre Directing
Rolling Meadows High School 1987 — 1991
A. Maestranzi Sons Knife Services April 2012 - Present
Florida Knife & Slicer Service October 2014 - May 2015
CrossCom National May 2011 - March 2012
University of Illinois at Urbana-Champaign August 2007 - May 2011
Education
University of Illinois at Urbana-Champaign
University of Arizona Bookstores February 2013 - Present
CrossCom National June 2014 - August 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Project Management, Leadership, Analytical Skills, Diagramming
Education
University of Arizona, Eller College of Management 2012 — 2016
Management Information Systems, General, Senior
Self Employed May 2012 - Present
Prime Communications, Inc. May 2015 - May 2015
CrossCom National October 2014 - January 2015
ONE Gas September 2014 - October 2014
WACHTER, Inc. August 2014 - October 2014
Brookdale Senior Living June 2014 - July 2014
WACHTER, Inc. 2013 - 2013
Skills
Windows 7, Windows XP Pro, VMware Workstation, Wireless Networking, Windows Vista, Cables, Active Directory, Cable Termination, Citrix XenApp, Computer Security, DNS Management, FTK, Network Administration, Network Security, PC Anywhere, Putty, Servers, ServiceNow, SQL, Tiny Term, Troubleshooting, Windows 8.1, Windows Remote Desktop, Windows Server 2012, Windows Server, Operating Systems, Windows XP, Hardware, Help Desk Support, DNS, Storage, Virtualization, ESET, Antivirus, Networking, Malware Eradication, Cable Management
Education
Oklahoma State University Institute of Technology-Okmulgee 2012 — 2014
Technical Certificate, Cyber Security, 4.0
Neosho County Community College 2011 — 2012
General Education
Sapulpa High School 2006 — 2010
High School, General Education
Triad Retail Media 2013 - 2015
Metrohm USA 2011 - 2013
Verizon Business April 2006 - December 2010
CrossCom National March 2005 - April 2006
Comdial/Vertical Networks December 2003 - March 2005
WorldCom 1991 - 2003
Skills
VoIP, Project Management, CRM, Telecommunications, Product Marketing, Business Process Mapping, Call Center, Business Development, SDLC, Training, Vendor Management, Sage CRM, Business Process..., Cross-functional Team..., Program Management, Call Centers, Professional Services, Visio, Business Process, Management, Sales Operations, Integration, Product Management, Process Improvement, Leadership, PMP, Requirements Analysis, Quality Assurance, Sales Process, Strategy, Networking, Salesforce.com, Enterprise Software, Managed Services, Account Management, Solution Selling, Sales, SaaS, Business Intelligence, Cloud Computing, Strategic Partnerships, Data Center, Team Leadership, Marketing
Education
LaSalle Unversity 2010 — 2010
Project Management Professional, Project Management and Cisco CCNA
The Ohio State University
B.S., Marketing
Takeda Pharmaceuticals February 2015 - Present
CrossCom National March 2010 - February 2015
Rolling Meadows Park District August 1997 - December 2010
Vogeli Board January 2009 - February 2010
Skills
Telecommunications, Project Management, Microsoft Office, Strategic Planning, Customer Service, Team Leadership, Sales Management, New Business Development, Microsoft Excel, Product Management, Negotiation, Business Strategy, Operations Management, Sales, Call Centers, Customer Satisfaction, Troubleshooting, Vendor Management, Networking, VoIP
Education
Northern Illinois University 2007 — 2009
Bachelor of Arts (B.A.), Business/Corporate Communications
Driver iQ May 2012 - Present
LexisNexis 2009 - 2012
DAC 1999 - 2008
CrossCom National November 1990 - January 1999
Skills
Leadership, New Business Development, Transportation..., Sales Management, Account Management, Contract Negotiation, Team Building, Operations Management, LTL, Transportation, Trucking, Sales Process, Sales, Cold Calling, Process Improvement, Management, Sales Operations
Education
Richmond, The American International University in London 1982 — 1982
Graduate Work, Communication, Journalism, and Related Programs
University of Arkansas at Fayetteville 1977 — 1981
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
USABlueBook May 2011 - July 2014
Dovenmuehle Mortgage April 2010 - May 2011
Medline Industries, Inc. November 2006 - May 2009
Pro Active Solutions January 2003 - May 2006
Symbol Technologies Inc June 2002 - January 2003
Motient November 2000 - September 2001
Motient December 1999 - November 2000
Motient February 1999 - December 1999
Motient August 1997 - February 1999
CrossCom National January 1992 - August 1997
Skills
Customer Service, Metrics, Customer Satisfaction, Data Analysis, Troubleshooting, Cross-functional Team..., Management, Leadership, Training, Continuous Improvement, Team Leadership, Call Centers, Process Improvement, Analysis, Microsoft Excel, Account Management, Microsoft Office, Team Building, Strategic Planning, Software Documentation, Human Resources, Project Management, Contract Negotiation, Forecasting, Recruiting, CRM, Vendor Management, Inventory Management, Product Development, Coaching, Change Management, Product Management, Technical Support, New Business Development, Six Sigma, Security, Pricing, Operations Management, Sales Operations, Access, Negotiation, Sales Management, Budgets, Purchasing, Contract Management, Telecommunications, Business Development, Microsoft Word
Education
Purdue University 1986 — 1991
Bachelor of Science, Technology, Organizational Leadership & Supervision
Purdue University 1986 — 1991
Bachelor of Science (B.S.), Organizational Leadership & Supervision
Marquette Associates Research Data Analyst, AlternativesMarquette AssociatesDecember 2012 - December 2014
Marquette Associates August 2010 - December 2012
Beam Global Spirits & Wine May 2010 - August 2010
Northern Illinois University Endowment May 2009 - May 2010
TradingRM May 2009 - November 2009
CrossCom National May 2008 - August 2008
CrossCom National May 2007 - August 2007
Silvo Home May 2005 - August 2005
Skills
Investments, Financial Analysis, Portfolio Management, Finance, Financial Modeling, Market Research, Bloomberg, Valuation, Equities, Asset Management, Asset Allocation, Alternative Investments, Fixed Income, Mutual Funds
Education
Northern Illinois University - College of Business 2006 — 2010
BS, Finance
Presence Saint Andrew Life Center December 2013 - Present
Otis-Oakley Iron & Supply December 2004 - March 2013
Spencer Technologies March 2004 - December 2004
Otis-Oakley Iron & Supply July 2002 - March 2004
CrossCom National September 1999 - June 2002
Skills
Microsoft Office, Customer Service, Customer Service..., Telecommunications, Project Management, Leadership, Sales, Training, Team Leadership, Troubleshooting, Process Improvement, Microsoft Excel, Project Planning, Networking, Software Documentation, Negotiation, Management, Vendor Management, Program Management, Social Networking, Contract Negotiation, Coaching, Operations Management, Budgets, CRM, Event Planning, Strategic Planning, Call Centers, Retail, Social Media, Account Management, Integration, Marketing, Microsoft Word, Business Analysis, Team Building, Windows, Public Speaking, Salesforce.com, Analysis, Cross-functional Team..., Sales Management, Customer Satisfaction, Process Scheduler, Business Development, Inventory Management, Strategy, New Business Development, Start-ups, Recruiting
Education
University of Kansas 1993 — 1997
Bachelor of Applied Science (B.A.Sc.), Journalism, 3.0
Oakton Community College 2013 — 2013
36-Hour Basic Orientation Course for Activity Directors
CrossCom National December 2013 - Present
Health Care Service Corporation November 2010 - December 2013
Motorola Inc January 1999 - November 2009
Skills
VoIP, Unix, Wireless, Sun, Telecommunications, Troubleshooting
Education
DeVry University 2001 — 2002
Bachelor of Science, Technical Management
DeVry Institute of Technology 1995 — 1998
Associate of Applied Science, Electronics
Oakton Community College
Associate, Liberal Arts
Von Steuben High School
CPT Network Solutions, Inc. January 2009 - Present
Arrow Electronics ECS June 2008 - December 2008
Spencer Technologies, Inc. June 2005 - June 2008
CrossCom National April 2000 - May 2005
Skills
Account Management, Direct Sales, Sales Management, New Business Generation, Customer Relations, Selling, New Business Development, Negotiation, Forecasting, Solution Selling, Retail, Territory, Consultative Selling, Coaching, Mentoring, Market Planning, Key Account Management, Telecommunications, Channel Management, Team Leadership, CRM, Sales Operations, VoIP, Channel Partners, Management, Business Development, Sales, Managed Services, Leadership
Education
University of Missouri-Columbia 1989 — 1993
Sony Pictures Home Entertainment April 2013 - Present
Sony Pictures Home Entertainment June 2008 - Present
CrossCom National 2006 - 2007
Metro Goldwyn Mayer 1999 - 2004
Warner Brothers 1997 - 1999
Del Pharmaceuticals 1994 - 1997
Skills
Sales Management, Marketing, Strategic Partnerships, Strategy, Sales Operations, Digital Media, Marketing Strategy, Account Management, Retail, Management, Entertainment, Advertising, New Business Development, Integrated Marketing, Merchandising, Strategic Planning, Budgets, Social Media Marketing, Business Planning, E-commerce
Education
University of Illinois at Urbana-Champaign 1982 — 1986
Bachelor of Science (B.S.), Interior Design & Art History
Concorida University
CrossCom National DirectorCrossCom NationalMarch 2002 - January 2006
WorldCom 1995 - 2002
Skills
Telecommunications, Cross-functional Team..., Strategic Planning, Management, Sales Management, Contract Negotiation, Telephony, Managed Services, Business Analysis
Education
Northwestern University - Kellogg School of Management 2002 — 2004
CrossCom National June 2008 - Present
Brooks/Eckerd Pharmacy/Rite Aid September 2004 - June 2008
Brooks Pharmacy September 1998 - September 2004
Brooks Pharmacy August 1988 - September 1998
Education
University of Massachusetts Dartmouth 1980 — 1984
BS, Business Management
Ray Allen, Inc. May 2011 - Present
CrossCom National April 2009 - June 2011
Integrated Network Technologies, Inc. July 2002 - April 2009
Skills
Solution Selling, Selling, Salesforce.com, Cloud Computing, Unified Communications, Managed Services, Telecommunications, Channel, Account Management, Product Development, New Business Development, Direct Sales, Sales, Networking, Go-to-market Strategy, Sales Operations, Product Management, Channel Partners, Sales Management, Professional Services, Strategic Partnerships, Sales Process, Marketing, SaaS, Product Marketing, B2B, Cisco Technologies, Strategy, VoIP, Sales Presentations, CRM, Marketing Strategy
Education
Northern Illinois University 1987 — 1991
Bachelor of Science, Marketing
Northern Illinois University
Bachelor's degree
Remke Industries June 2002 - Present
Remke Industries June 2002 - Present
CrossCom National 1993 - 1998
Education
Texas A&M University-Kingsville 1982 — 1986
The Cable Guy April 2014 - Present
CompuCom December 2008 - May 2011
CrossCom National June 2007 - November 2008
Getronics 2006 - 2007
Skills
Vendor Management, Management, Time Management, Project Management, Project Coordination, Process Improvement, Telecommunications, Troubleshooting, Microsoft Office, SharePoint, Customer Service, MS Project, Business Analysis, Team Leadership, Software Documentation, Account Management
Education
University of South Florida 1988 — 1989
Art History
Uuniversal Protection Services February 2012 - Present
LTD Commodities September 2011 - December 2011
CrossCom National July 2002 - May 2011
Deloitte and Touche July 2000 - June 2002
KPMG November 1994 - June 2000
United Airlines June 1991 - September 1994
Skills
Customer Service, Outlook, Technical Support, Call Center, Microsoft Office, Process Improvement, Microsoft Excel, Team Leadership, Visio, Switchboard Operator, Management, Troubleshooting, Customer Satisfaction, Vendor Management, Call Centers, Networking, Project Management, Telecommunications, Leadership, Microsoft Word, Windows 7
Education
University of Oklahoma 1980 — 1981
Narbonne High School 1977 — 1980
CrossCom National August 2010 - Present
Nordstrom May 2010 - Present
Lutheran General Hospital June 2009 - Present
Siemens May 2002 - August 2008
Siemens Enterprise Communications 2000 - 2002
Siemens Enterprise Communications 1999 - 2000
IBM/ROLM 1997 - 1999
IBM/ROLM 1987 - 1997
Skills
Troubleshooting, Telecommunications, Project Management, Management
Education
Triton-College
Business and Special Education
CPT Network Solutions February 2009 - Present
Spencer Technologies August 2007 - January 2009
CrossCom National October 2004 - August 2007
SBC September 2003 - May 2004
MCI November 2000 - May 2003
SBC November 1997 - November 2000
Ameritech October 1996 - November 1999
Skills
Technical Support, VPN, Call Center, Telecommunications, Project Management, Troubleshooting, Telephony, Integration, Frame Relay, Switches
Education
University of Illinois at Chicago 1993 — 1996
Northern Illinois University 1991 — 1992
Waubonsee Community College 1989 — 1991
Consensys Imaging 2013 - Present
Pro Equine Group 2009 - 2013
CrossCom National 2001 - 2009
TeleHub 1999 - 2001
A.B. Dick Company 1996 - 1999
Alfa Laval Inc. 1993 - 1996
International Minerals & Chemical Company 1990 - 1993
Coopers & Lybrand 1986 - 1990
Skills
Financial Reporting, Accounting, Variance Analysis, Internal Controls, Cash Flow, General Ledger, Finance, Financial Accounting, Auditing, Cost Accounting, Forecasting, Accounts Receivable, Fixed Assets, Financial Analysis, Internal Audit, Payroll, GAAP, QuickBooks, US GAAP, Process Improvement, PeopleSoft, SEC filings, Financial Statements, Mergers & Acquisitions, Budgets, Managerial Finance, Cash Management, FASB, Consolidation, Accruals, Financial Modeling, Strategic Financial..., Microsoft Excel, Invoicing, ERP, Balance, Insurance, Income Statement, SEC reporting, Treasury Management, Cash, Mergers, Budgeting, Audit, Excel, Financial Planning, Reconciliations, CPA, SEC Filings, P&L
Education
University of Illinois at Chicago 1981 — 1985
Accounting / Finance
Niles East
CPT Network Solutions July 2015 - Present
CPT Network Solutions January 2013 - Present
CPT Network Solutions, Inc. 2009 - Present
make-out goods July 2004 - Present
CrossCom National October 1999 - November 2008
CrossCom National October 1997 - October 1999
Skills
Vendor Management, Project Management
Education
Northern Illinois University 1990 — 1993
Art/Photography
NTT DATA Americas October 2012 - Present
City of Chicago 2012 - 2015
City of Chicago 2012 - 2015
Benedictine University June 2011 - August 2012
Safeway Insurance Company October 2007 - June 2011
CrossCom National 2005 - 2005
CCC Information Services 2003 - 2004
Convergys 1997 - 2003
American Academy of Pediatrics 1996 - 1997
Natural Gas Pipeline 1986 - 1996
Skills
Process Improvement, Business Analysis, Call Centers, Help Desk Support, Customer Service, Vendor Management, Customer Satisfaction, Project Management, Software Documentation, Management, Service Delivery, Troubleshooting
Education
Southern Illinois University, Edwardsville
Bachelor's Degree, Business Administration
Technology Deployment Company February 2010 - Present
CrossCom National March 2001 - December 2008
Tie Communications, Inc. 1996 - 2001
Skills
Customer Service, Telephony, Excel, Word, Windows, Leadership, Microsoft Word, Microsoft Excel, Project Management, Project Coordination, Telecommunications, Networking, Troubleshooting, VoIP, Management, Training, Microsoft Office, Wireless
Education
Northwest Missouri State University
Office Management
YJT Solutions August 2014 - December 2014
CrossCom National August 2013 - May 2014
Sabin Magnet School August 2010 - August 2013
Jexet Technologies June 2012 - September 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Research, Teaching, Microsoft Word, Data Analysis, Outlook, Team Leadership, Active Directory
Education
University of Illinois at Chicago 2004 — 2009
bachelors, economics
Life Time Fitness September 2013 - Present
Life Time Fitness May 2012 - September 2013
Life Time Fitness November 2011 - May 2012
Life Time Fitness December 2010 - November 2011
CrossCom National June 2008 - March 2010
Natelco March 2000 - June 2008
Skills
Personal Training, Fitness, Cpr Certified, Fitness Training, Strength Training, Weight Training, Sports, Coaching, Training
Education
Towson University 2002 — 2004
Communications
College of DuPage November 2012 - Present
CrossCom National January 2011 - October 2012
Illinois College of Optometry July 2008 - November 2009
Illinois College of Optometry July 2001 - June 2008
Illinois College of Optometry January 1996 - December 1999
Illinois College of Optometry August 1992 - January 1996
Skills
Cisco Nexus, E-911, ITIL Certified, Call Accounting, Telephony, VoIP, Unified Communications, Telecommunications, Call Center, Avaya, Software Documentation, SIP, Project Management, IP, Vendor Management, Disaster Recovery, Voice Mail, Wireless, Call Centers, Networking, Integration, Security, Switches
Education
Tabor College
Bachelor's degree, Humanities
CrossCom National May 2006 - Present
Skills
Telephony, Call Center, ACD, Avaya, Wireless, Data Center, Troubleshooting, Help Desk Support, Mac, Nortel Meridian, Nortel Certified Support, Call Centers, Managed Services, VoIP, Customer Satisfaction, Cisco Technologies, Toshiba, LAN-WAN, WAN, Unified Communications, Cabling, Avaya Technologies, Telecommunications
Education
College of McHenry County
Triton College
CrossCom National July 2010 - Present
Resurrection Health Care July 2007 - February 2010
Spring Meadows September 2006 - July 2007
Cherished Children Early Learning, Inc November 2003 - July 2007
ARRP Trucking & Hauling Company March 2000 - February 2002
Education
Oakton Community College 1997 — 2001
Associate, Liberal Arts
CrossCom National October 2014 - Present
Medical University of South Carolina August 2013 - September 2014
BlueCross BlueShield of South Carolina October 2012 - August 2013
NCR Corporation January 2010 - October 2012
Hampton Inn - Airport February 2001 - January 2010
Skills
Troubleshooting, Windows 7, Active Directory, Windows Server, IT Service Management, Windows XP, Servers, Technical Support, Computer Hardware, Windows, Networking, Microsoft Office
Education
Trident Technical College 2014 — 2017
Associate's Degree, Network and System Administration/Administrator, 4.0
CrossCom National
Education
Robert Morris University - Illinois
Bachelor of Applied Science (BASc)
Huron Consulting Group April 2013 - Present
CrossCom National April 2008 - April 2013
Skills
Process Improvement, Accounts Receivable, Vendor Management, Payroll, Sales, Invoicing, Forecasting, Accounting, Contract Negotiation, Accounts Payable, Call Centers, Microsoft Excel, Financial Analysis, Access, General Ledger
Education
University of Illinois at Chicago 1999 — 2003
Bachelors, Marketing and Management
Studio 41 August 2004 - Present
CrossCom National 1997 - 2000
Skills
New Business Development, Retail, Sales Management, Account Management, Sales, Customer Service, Marketing Strategy, Purchasing, Marketing, Team Building, Space planning, Management, Negotiation, Leadership, Contract Negotiation
Education
University of Denver
BAchelor, Psychology/sociology/business
CrossCom National February 2015 - Present
CrossCom National April 2012 - February 2015
CrossCom National December 2010 - August 2011
Lydia's Catering January 1998 - December 2010
Starbucks September 2004 - September 2010
Skills
Detailed oriented, •Proven ability to..., Strong communication..., Strong leadership skills, Passion for customer..., Proficient in the use..., Organization &..., Customer Service, Leadership, Marketing, Management, Human Resources, Microsoft Excel, Project Management, Sales, Team Management, Time Management, Call Centers, Customer Satisfaction, Process Improvement, Team Leadership, Troubleshooting, Telecommunications, Communication
Education
Trinity International University 2006 — 2010
Bachelor's degree, Business Administration, Management and Operations
Lake Zurich High School 2002 — 2006
CrossCom National January 2009 - Present
SCW FITNESS EDUCATION October 2008 - Present
Cybernation October 2007 - October 2008
Skills
Product Management, Sales, Product Marketing, Management, Telecommunications, Product Requirements, VoIP, Wireless, Telephony, Leadership, Social Media, Budgets
Education
University of Central Florida
CrossCom National December 2011 - Present
Education
University of South Carolina-Columbia 1961 — 1964
B.S. - Business Administration, Accounting, 2.2 GPA
University of South Carolina-Columbia 1961 — 1964
B. S. - Busines Administration, Accounting and Business/Management, 2.8 GPA
University of South Carolina-Columbia 1961 — 1964
B. S. - Business Administration, Accounting & Economics, 2.8 GPA
CrossCom National August 2015 - Present
Hewlett Packard June 2011 - August 2014
Skills
ITIL, IT Service Management, Service Delivery, Incident Management, IT Outsourcing, Sla, HP, Service Desk, IT Operations, Virtualization, Solution Architecture
Education
Oklahoma Wesleyan University 1998 — 2002
Bachelor of Science (B.S.), Computer Science and Math