Emdeon Company
Industry: Healthcare company
DescriptionChange Healthcare is a provider of revenue and payment cycle management and clinical information exchange solutions, connecting payers, providers, and patients in the U.S. healthcare system. The name also refers to a company founded in 2007 which subsequently became part of the current conglomerate. Headquarters location: United States of America Headquarters: Nashville, Tennessee, United States CEO: Neil E. de Crescenzo (30 Sep 2013–) Number of employees: 15,000 Parent organizations: Per-Se Technologies, Change Healthcare Holdings, Inc. Subsidiary: Altegra Health Operating Company LLC
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Emdeon Employees
Emdeon September 2014 - Present
Bubblin Beauties Pet Grooming March 2006 - Present
Skills
Customer Service, Team Building, Small Business, Team Leadership, Operations Management, Coaching
Education
Nashville State Community College 2013 — 2016
Management Consulting 2014 - Present
Emdeon 2012 - 2014
Walgreens (on-site healthcare division) 2010 - 2012
UnitedHealth Group (UnitedHealthcare and Optum) 2005 - 2010
Hospital Corporation of America (HCA) 2001 - 2005
IBM / Dassault Systèmes 1999 - 2001
Merrill Lynch 1997 - 1999
U.S. Department of Justice 1995 - 1997
SAIC 1992 - 1995
Skills
Program Management, SDLC, Process Improvement, PMO, Strategy, Change Management, Healthcare, Business Analysis, Strategic Planning, Integration, Business Process
Education
New York University
MFA, Writing
University of Tennessee-Knoxville
BA, English (Professional, Technical, Business, and Scientific Writing)
PatientFocus September 2014 - Present
Emdeon January 2014 - August 2014
Emdeon September 2012 - January 2014
Emdeon January 2011 - September 2012
AIM Healthcare July 2008 - January 2011
AIM Healthcare January 2008 - July 2008
Skills
Cross-functional Team..., Leadership, Management, Customer Satisfaction, Healthcare, CRM, Training, Solution Selling, Sales, Vendor Management, Business Analysis, Process Improvement, Enterprise Software, Enrollment Management, SaaS, Channel Partners, Organized Multi-tasker, Customer Experience, Persistence, Contractual Agreements, Solution Implementation, Channel Account..., Team Leadership, Salesforce.com, Eligibility, Claims Management, Remittance Processing
Education
Middle Tennessee State University 1998 — 2004
Bachelor of Science (B.S.)
State of Tennessee May 2014 - Present
Emdeon November 2013 - March 2014
Healthcare Management Systems June 2012 - November 2013
Metropolitan Nashville Airport Authority December 2008 - January 2012
Flextronics 2001 - 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Strategic Planning, Negotiation, Editing, Java, Software Documentation
Education
Middle Tennessee State University
Master's degree
University of Tennessee-Knoxville
Bachelor's degree
Younique May 2014 - Present
The Sentinel Group Services, LLC March 2009 - Present
Emdeon 1996 - Present
Trustmark Insurance Company 1993 - 2009
Skills
Health Insurance, Healthcare, Healthcare Information..., Managed Care, Healthcare Industry, Insurance, HIPAA, Software Documentation, Data Analysis, Access, Employee Benefits, Process Improvement, Claim
Education
Northern Illinois University 1989 — 1993
BA, Sociology/Criminology
York Community High School
York Community High School
Sigma Advanced Solutions, Inc. June 2015 - Present
B2B Workforce Technologies January 2015 - June 2015
Emdeon May 2011 - July 2014
PS Partner Solutions November 2010 - May 2011
Self -Employed August 2008 - May 2010
Emdeon November 2006 - August 2008
Emdeon January 2005 - November 2006
Emdeon January 2003 - January 2005
Emdeon July 2002 - January 2003
Skills
Process Improvement, Healthcare Information..., Customer Service, Online Data Entry, HIPAA, Account Management, ANSI 837, ANSI 835, ANSI 999, ANSI 997, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Publisher, Microsoft Outlook, Software Documentation, Business Analysis, Medical Billing, Collections, Siebel, Data Entry, Data Analysis, Accounts Payable &..., Administrative..., SharePoint, Vendor Management
Education
Middle Tennessee State University 1982 — 1983
General Finance, Business
Volunteer State Community College 1985 — 1986
Computer Technology/Computer Systems Technology, Office
Healthflex School of Reflexology 2007 — 2007
Reflexology (Natural Health), Certified, Licensed in State of TN Board of Health
Clayton College of Natural Health 2009 — 2009
Certified in Iridology, Iridology (Natural Health)
athenahealth June 2010 - May 2014
MedAssets April 2008 - October 2008
McKesson Provider Technologies November 2006 - April 2008
Emdeon August 2003 - October 2006
Per-Se Technologies September 1999 - November 2001
Skills
Healthcare Information..., Strategic Leadership, Revenue Cycle, Medical Billing, Healthcare, Hospitals, EMR, Practice Management, EHR, New Business Development, Account Management, Software Consulting, Revenue Management, Healthcare IT, Entrepreneurial Skills, Entrepreneurship, HIPAA, Revenue Analysis, Sales, Enterprise Software, Consulting, Selling, Healthcare Consulting, Revenue Cycle Management, Sales Operations, Managed Care, Healthcare Industry, Cloud Computing, Physicians, Health Information..., HL7, Management, Outsourcing, Informatics, HIT, Healthcare Management, Medicare, Software Implementation, Medicaid, Physician Relations, Provider Relations, SaaS, Salesforce.com, Health Information..., Meditech, Process Improvement, Executive Management, Business Development, Business Intelligence, Strategic Partnerships
Education
Nova Southeastern University 2005 — 2007
MBA, Healthcare Service Administration
Western New England University 1995 — 1999
BSBA, Marketing / Computer Information Systems (CIS)
Government Data Services August 2014 - Present
Walgreens March 2011 - August 2014
Government Data Services October 2007 - February 2011
Emdeon March 2006 - October 2007
CIGNA October 1999 - March 2006
Skills
Visio, Process Improvement, Business Analysis, Customer Service, Project Management, Software Documentation, Data Analysis, SharePoint, SDLC, Leadership, Program Management, Management, Business Intelligence, Troubleshooting, Team Building, Healthcare Information...
Education
Middle Tennessee State University 1991 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General
Emdeon July 2015 - Present
Baker Donelson May 2015 - June 2015
Superior Court of Fulton County July 2014 - August 2014
Baker Donelson May 2014 - June 2014
CredAbility March 2013 - August 2013
Al Gharaffa Sports Club September 2012 - February 2013
CredAbility April 2010 - October 2012
Al Rayyan Sports Club September 2009 - February 2010
Consumer Credit Counseling Service December 2008 - September 2009
Skills
Time Management, Financial Analysis, CRM, Bankruptcy, Legal Writing, Budgets, Mediation, Nonprofits, Loans, Mortgage Lending, Credit, Community Outreach, Legal Research, Policy, Fundraising, Public Speaking, Microsoft Office, Westlaw
Education
Vanderbilt University - Owen Graduate School of Management 2015 — 2016
Master of Science (MS), Finance, General
Vanderbilt University Law School 2013 — 2016
Morehouse College 2004 — 2007
Bachelor of Arts (BA), Psychology, Magna Cum Laude; Phi Beta Kappa
Acadia Healthcare June 2015 - Present
MEDHOST November 2013 - June 2015
Vanguard Health Systems May 2011 - November 2013
Emdeon September 2007 - March 2011
Ernst & Young, LLP January 2006 - September 2007
Wurdemann & Associates, LLC December 2001 - December 2005
Skills
Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Income Tax, Tax, Accounting, Accounts Receivable, Auditing, Forecasting, Analysis, SEC filings, Budgets, Transfer Pricing, Strategic Financial..., Management
Education
Montclair State University 1997 — 2001
B.S. Business Administration, International Economics and Marketing
Novo Nordisk December 2013 - Present
Emdeon October 2012 - December 2013
Allergan August 2010 - October 2012
Takeda Pharmaceuticals January 2007 - August 2010
Takeda Pharmaceuticals North America, inc. February 2006 - January 2007
Takeda Pharmaceuticals North America December 2003 - February 2006
Takeda Pharmaceuticals North America March 2000 - December 2003
ACSYS, INC November 1998 - March 2000
MCI Telecommunications July 1998 - November 1998
Skills
Product Launch, Managed Care, Account Management, Sales Operations, Hospital Sales, Pharmaceutical Industry, Cardiology, Gastroenterology, Pharmaceutical Sales, Endocrinology, Diabetes, Sales Management, Sales, Cross-functional Team..., Payer Relations, Medicaid Managed Care, Coaching, Nephrology, Infectious Diseases, Training, Management, Rheumatology, Team Leadership, Strategy, Business Development, Leadership, Leadership Development, Marketing, Workshop Facilitation, Analytics, Urology, Healthcare, Selling Skills, Neurology, OB/GYN, Sales Force Development, Pulmonology, Hypertension, Dermatology, Allergy
Education
Northern Arizona University
Bachelor of Science, Zoology
Brophy College Prep
High School
Emdeon May 2015 - Present
Arvato Services 2014 - 2014
JD.COM 2012 - 2013
Motorola Solutions 2010 - 2012
Skills
Business Analysis, Tax Advisory, Corporate Finance, Operations Management, Financial Analysis, Microsoft Excel, Non-profit Leadership
Education
Vanderbilt University - Owen Graduate School of Management 2014 — 2016
M.B.A. Candidate, Finance and Strategy
Nankai University 2006 — 2010
Bachelor of Economics, Finance
Vanderbilt University
Vanderbilt University
Emdeon November 2011 - Present
Central DuPage Hospital March 2005 - November 2011
Little Company of Mary Hospital September 1989 - March 2005
Skills
Revenue Cycle, Software Documentation, DRG Auditing, Medical Coding, Data Analysis, ICD-9, ICD-10, Volunteering, Organization, Healthcare, Healthcare Information..., EMR, HIPAA, EHR, Hospitals, Microsoft Excel, Medical Terminology, Medical Records, Medical Billing
Education
Moraine Valley Community College 1986 — 1989
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Emdeon November 2013 - Present
Dell Computers Inc November 2010 - November 2013
Noshville Delicatessen September 2007 - October 2010
Jim N Nick’s Bar-B-Q October 2005 - September 2007
Skills
Team Leadership, Sales, Marketing, Interpersonal Skill, Tenacious Work Ethic, High Organizational..., Communication, Flexibility, Reliability, Positivity, Integrity, Goal Oriented, Time Management, Team-oriented, Leadership, Customer Satisfaction, Management
Education
Middle Tennessee State University
Bachelor of Business Administration, Marketing
Middle Tennessee State University
Premier of Team Health October 2013 - Present
University of Toledo January 2012 - Present
Emdeon December 2011 - 2012
FirstEnergy October 2005 - June 2008
United Collection Bureau, Inc. January 2000 - February 2004
KeyBank July 1997 - January 2000
Skills
Customer Satisfaction, Process Improvement, Access, Customer Service, Outlook, Call Center, Team Building, Management, Account Management, Microsoft Office, Team Leadership, Software Documentation, Sales, Training & Development, Microsoft Excel, Progress Monitoring, Remote Monitoring, Project Planning, Project Management, Quality Patient Care, Patient Support, Patient Outcomes, Patient Satisfaction, Medical Billing, Billing Solutions, Third Party Billing, Third Party Collections, Vendor Relations, Software Project..., Health Insurance, Private Banking, Retail Banking, Process Implementation, Supervisory Skills, Staff Supervision
Education
University of Toledo 1999 — 2014
HIM, Health Information Management, 3.69 GPA
Monroe County Community College 2000 — 2002
Emdeon June 2013 - Present
Dell August 2010 - June 2013
Dell 2007 - 2010
Safari Pet Resort 2003 - 2007
Regal Opry mills 20 2000 - 2001
Skills
Sales, Management, Troubleshooting, Customer Service, Sales Management, Windows, Customer Retention, Account Management, Salesforce.com, Solution Selling, Direct Sales, Sales Process, Sales Operations, Cloud Computing, Call Centers, Customer Satisfaction, CRM, Customer Experience, Selling, Networking, SaaS, Enterprise Software, Cold Calling, Sales Presentations, Lead Generation
Education
Middle Tennessee State University 2001 — 2007
Bachelor of Business Administration (BBA), Business Administration and Marketing
South Devon College 1998 — 2000
Associate's degree, Mass Communication/Media Studies
Summa Health System October 2014 - Present
Emdeon October 2013 - February 2014
Envision Rx Options October 2006 - February 2013
Carnegie Brokerage, Inc. April 2004 - May 2006
Skills
Pharmacy Benefit..., Medicare Part D, HIPAA, Pharmaceutical Industry, Health Insurance, Healthcare, Employee Benefits, Medicare, Call Centers, Insurance, Claim, Outlook, Pharmacy, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Managed Care, Training
Education
Remington College-Cleveland Campus 1999 — 1999
Certified Medical Assistant, Medical Assisting
Moore College of Art and Design 1991 — 1992
Graphic Design
Maplewood Area JVS 1989 — 1991
Diploma, Graphic Design
Emdeon June 2014 - Present
Emdeon January 2013 - June 2014
HCA Physician Services July 2012 - January 2013
HCA Physician Services July 2011 - July 2012
Dillingham & Smith Mechanical May 2007 - July 2011
PFIC Corporation (Former Division of Morgan Keegan) June 2006 - April 2007
Ruby Tuesday June 1998 - June 2003
Skills
Account Reconciliation, Accounts Receivable, Accounts Payable, General Ledger, Fixed Assets, Journal Entries, Payroll, Variance Analysis, Bank Reconciliation, Invoicing, Cash Flow, Balance, Spreadsheets, Microsoft Excel, Analysis, Accounting, Financial Analysis, Human Resources, Cash Management, Job Costing, Accruals, Cost Accounting, Financial Accounting, Cash Receipts, Ledger, Expenses, Project Accounting, Management Accounting, Revenue Recognition, Managerial Finance, Payments, Depreciation, GAAP, Cash
Education
University of Tennessee at Martin 2003 — 2005
Bachelor of Science (B.S.), Accounting
Motlow State Community College
Associate of Science (A.S.), Accounting
Emdeon September 2014 - Present
Own2feet July 2014 - Present
Healthcare Financial Systems, Inc. May 2012 - July 2014
Feldman Pedorthics 2005 - 2012
Feldman Pedorthics 2005 - 2012
Healthcare Financial Systems 1998 - 2006
Skills
Healthcare Information..., Revenue Cycle, Management, Healthcare, Revenue Cycle Management, Healthcare Management, Business Intelligence, Healthcare Consulting, Program Management, EHR, HIPAA, Medicare, Hospitals, Managed Care, Physicians, Practice Management
Education
Foot Solutions Pedorthic Footcare Training Center 2005 — 2006
Board Certified Pedorthist, Pedorthics
Nova Southeastern University 1985 — 1987
Master of Science Healthcare Administration, Healthcare Administration
University of Florida 1979 — 1983
Bachelor of Business Administration (B.B.A.), Quantitative Managment
First Databank (FDB) April 2015 - Present
Apex Systems, Inc March 2014 - October 2014
SensePlus Inc. September 2013 - February 2014
Emdeon August 2013 - October 2013
Sight Savers America May 2011 - August 2011
University of Alabama May 2011 - August 2011
Wisers Information Ltd. September 2008 - May 2010
Skills
Cerner Millennium, Healthcare, Public Health, CPOE, PowerPoint, Microsoft Excel, Data Analysis, Public Speaking, Editing, Microsoft Word, Internet Communications, Microsoft Office, Nonprofits, Health Policy, Customer Service, Communication Skills, Training, Organization, Program Development, Community Outreach, Healthcare Management, Market Research, Management, Healthcare Consulting, Organization and Policy, Strategic Planning, Public Policy, PowerChart, FirstNet, EMR Training, HIPAA, Internet Culture, Microsoft Publisher, MS Excel Pivot Tables, Vlookup, EMR, Outlook, Adult Education, Cerner, Leadership, Research, Nursing Documentation
Education
University of Alabama at Birmingham 2010 — 2012
MPH, Public Health
Northern Illinois University 2001 — 2007
Bachelor, English
Naperville North High School 1997 — 2001
High School Degree, High School/Secondary Diploma Programs
Emdeon August 2014 - Present
Informatics Corporation of America April 2013 - August 2014
Independent Consultant January 2011 - April 2013
Arbor Healthcare January 2008 - January 2011
Arbor Healthcare May 2004 - December 2007
EDS Group April 2001 - December 2003
Alltel Information Services September 1999 - March 2001
IBM June 1998 - August 1998
Skills
Software Development, Business Strategy, Agile Methodologies, Product Management, Project Management, Program Management
Education
Vanderbilt University 2011 — 2013
Master of Business Administration (MBA)
Mississippi State University 1995 — 1999
Bachelor's degree, Business Administration in Information Systems
American General Life and Accident Insurance Company 2005 - Present
Emdeon October 2013 - October 2014
Nissan North America May 2010 - May 2012
Verus Financial 2009 - 2010
AIG American General February 2005 - November 2009
Lattimore, Black, Morgan & Cain August 2003 - December 2004
Skills
Audit, SOX, Risk, Internal Controls, Compliance, External Audit, Accounting, Insurance, Microsoft Office, Financial Analysis, Auditing, Sarbanes-Oxley, Financial Risk, Risk Management, Financial Reporting, Financial Accounting, Finance, Sarbanes-Oxley Act, Internal Audit, Management, GAAP
Education
Murray State University 1998 — 2003
BA, Summa Cum Laude, Accounting
Emdeon August 2014 - Present
Brooksource Technical Youth November 2013 - May 2014
Emdeon March 2012 - October 2013
Vitera Healthcare Solutions formerly SAGE Healthcare June 1997 - February 2012
First Data Corporation/MoneyGram 1995 - 1996
Skills
Healthcare, Microsoft Office, Excel, Customer Service, 5010, ICD-10, 4010, ICD9, Outlook, 10 Key, Customer Relations, Word, Healthcare Management, Healthcare IT, Training & Development, Unix, Oracle SQL, Linux, X12, ICD-9, Healthcare Information..., EDI, Microsoft Word, HIPAA, Employee Training, Microsoft Excel, Software Documentation, EHR, Training, Call Centers, Customer Satisfaction, Software Implementation, Troubleshooting, Revenue Cycle, Medical Billing, HL7
Education
Middle Tennessee State University 1977 — 1983
Bachelors, Office Management/Business Communications
Pharmacy Data Management, Inc. (PDMI) February 2012 - Present
Emdeon August 2011 - February 2012
Absolute Health Services March 2010 - August 2011
Self Employed November 2009 - 2010
Metisentry LLC May 2009 - September 2009
SatVentures Management / Skycasters June 2007 - April 2009
Area 51 Consulting, Inc. September 2005 - May 2007
Digital Color Imaging, Inc. October 1999 - September 2005
HSE Systems, Inc. May 1998 - October 1999
Harry Londons September 1997 - December 1997
Skills
Active Directory, Management, Microsoft Exchange, Troubleshooting, SSRS, Report Writing, Query Writing, EMR, Servers, Windows Server, Network Administration, Microsoft SQL Server, Cisco Technologies, Networking, Data Center, Security, System Administration, Software Documentation, SQL
Education
Stark State College of Technology 2008 — 2016
Physical Therapy Assistant
Purdue University 1994 — 1996
BS, International Business Leadership and Supervision
Ohio Northern University 1992 — 1994
-, Mechanical Engineering / Japanese
North Side High School
Emdeon September 2013 - Present
Emdeon February 2003 - September 2013
Emdeon September 2001 - February 2003
First Data Merchant Services July 1996 - May 2001
First Data Merchant Services May 1994 - July 1996
Skills
AIX, Oracle Fusion Middleware, WebSphere Application..., WebSphere ESB, ILOG, Exalogic, Weblogic, JCAPS, Oracle Service Bus, ITIL v3 Foundations..., Disaster Recovery, IBM Tivoli, OS X, Stratus, HP-UX, VOS, Windows Server, LDAP, Glassfish, Cloverleaf, Netcool, ITCAM, Oracle, Apache, Tomcat, IIS, ClearCase, Data General, AOS/VS II, JBoss Application Server, Vagrant, WebLogic, Unix, Integration, SDLC, Requirements Analysis, SQL, Security, Visio, Enterprise Architecture, Troubleshooting
Education
Middle Tennessee State University
Computer Science
Emdeon August 1991 - Present
Mibar Computer Services December 1987 - July 1991
Skills
MVC 2, jQuery UI, ANSI C, Progress 4GL, C# 4.0, Unix, iTextSharp
Education
New York Institute of Technology-Old Westbury
Computer Science
Ultra Lighting Technologies June 2015 - Present
NuScriptRX September 2014 - June 2015
Informatics Corporation of America January 2012 - September 2014
Emdeon July 2011 - January 2012
T. Marcus & Associates July 2003 - July 2011
Computer Innovations 2001 - 2004
Skills
Network Administration, Troubleshooting, Servers, Networking, Windows Server, Cisco Technologies, Technical Support, Windows, SharePoint, Linux, Microsoft SQL Server, Disaster Recovery, Microsoft Certified..., System Administration, Security+, Integration, Visio, SQL, Databases, Operating Systems, Citrix XenApp, VMware ESX, Cisco VoIP, Cisco Wireless, Technical Documentation
Education
Nashville State Community College 2012 — 2013
Computer Networking Technologies, Computer Science, 3.8
TechSkills 2009 — 2010
Computer Certifications
Vivere August 2015 - Present
H2U - Health To You Wellness/HCA July 2012 - September 2014
Parallon Business Solutions/HCA Physician Services April 2009 - July 2012
Prison Health Services September 2007 - September 2008
Emdeon February 2001 - September 2007
Dell March 2000 - February 2001
Metro Nashville Police Department October 1995 - September 1999
Skills
EMR, Revenue Cycle, Healthcare Management, eClinical Works, Software Implementation, Healthcare, EHR, Healthcare Information..., EMR Training, Go Live Support, Hospital Information..., System Administration, Software Project..., Team Leadership, Network Administration, Business Travel, Account Management
Education
Northern Illinois University 2000 — 2004
Bachelor of Science (B.S.), Psychology/Criminal Science
Emdeon September 2012 - Present
TransUnion February 2011 - September 2012
Recondo Technology May 2010 - February 2011
Passport Health Communications June 2004 - April 2010
Nortel Networks 2000 - 2003
Skills
Revenue Cycle, Healthcare, Healthcare Information..., Hospitals, HIPAA, Managed Care, Insurance, Salesforce.com, Process Improvement, Strategic Planning, Business Development, Healthcare Management, Account Management, Management, New Business Development, Revenue Cycle Management, Sales, Sales Management, Contract Negotiation, Budgets, Healthcare Industry
Education
Middle Tennessee State University
BS, English
Emdeon January 2013 - Present
TARGET CW November 2011 - January 2013
Trustmark Companies December 1999 - August 2011
Trustmark Companies February 1999 - December 1999
Butler International Consulting June 1998 - December 1999
BUTLER TECHNOLOGY SOLUTIONS August 1997 - February 1999
Sears Payment Systems January 1995 - May 1998
SEARS PAYMENT SYSTEMS April 1993 - August 1997
SEARS CATALOG August 1991 - April 1993
PEAT MARWICK (KPMG) / XA SYSTEMS / COMPUWARE June 1989 - January 1991
Skills
Senior Executive..., Solution Architecture, Project Management, Resource Management, Enterprise Architecture, Capital Budgeting, Application Security, Java, .NET, J2EE Application..., WebSphere Application..., WebSphere Message Broker, Microsoft SQL Server, Oracle SQL, IBM eTAM, Business Process..., Offshore Resource..., WebSphere MQ, Oracle, Software Development
Education
Northern Illinois University 1983 — 1986
B.S Degree, Computer Science
Northern Illinois University 1982 — 1986
BS, Computer Science
Emdeon September 2007 - Present
Universal Lighting Technologies 2006 - 2007
Genesis, Inc. August 2003 - November 2006
Skills
Accounting, Tax Accounting, Financial Reporting, Corporate Tax, Tax, Indirect Taxation, Unclaimed Property, Property Tax, M&A tax
Education
Middle Tennessee State University 1982 — 1986
BBA, Accounting
Middle Tennessee State University
Emdeon January 2012 - Present
Emdeon 2005 - January 2012
Emdeon 2003 - 2005
Education
Middle Tennessee State University 1991 — 1997
Bachelor of Science, Computer Engineering Technology
Emdeon January 2011 - Present
Atlas Healthcare Software January 2008 - December 2010
Skills
Healthcare Information..., Electronic Health..., Systems Engineering, Business Analysis, Systems Analysis, Business Strategy, Salesforce.com
Education
Northwood University-Florida 1990 — 1994
Bachelor of Business Administration (B.B.A.), Computer Science, Summa Cum Laude
Emdeon June 2005 - Present
Concuity, Inc September 2004 - April 2005
HCA January 2003 - September 2004
HCA September 1998 - December 2002
HCA August 1997 - September 1998
CIGNA Healthcare - Carolinas 1996 - 1997
Policy Management Systems Corporation 1994 - 1996
BCBSM/CareFirst 1990 - 1994
Equicor 1987 - 1990
Maxicare/HealthAmerica of North Carolina January 1985 - May 1987
Skills
Project Management, Healthcare, Healthcare Information..., Revenue Cycle, Business Process..., Program Management, Strategic Planning, Leadership, Budgets, Accounting, Training, Analysis, Internal Controls, CRM, Management, Product Management, Business Analysis, Insurance, Access, Finance, Forecasting, Internal Audit, Business Process, Process Improvement, Auditing, Sales
Education
Middle Tennessee State University 1976 — 1980
BBA, Accounting
MedManagement Inc. October 2014 - Present
Emdeon February 2004 - February 2014
Emdeon 2004 - 2014
Wright Travel January 2003 - October 2003
Corporate Express 1995 - 2001
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Visio, Analytics, Customer Satisfaction, Employee Training, Client Training, Presentations, Notary Public, Software Documentation, Invoicing, Training, Project Management, Human Resources, Databases, HIPAA, Management, Vendor Management, Healthcare Information..., Process Improvement
Education
Middle Tennessee State University 1986 — 1991
Bachelor of Business Administration (BBA), Business Administration and Finance
Middle Tennessee State University 1985 — 1989
Bachelor of Business Administration (BBA), Business and Finance
Veterans United Home Loans January 2013 - August 2014
Emdeon August 2011 - December 2012
Managed Care Professionals May 2009 - August 2009
Skills
Oral & Written..., Time Management, Organizational..., Determination, Microsoft Office, FoxPro, Sequel
Education
Missouri State University 2007 — 2011
Bachelor of Science (B.S.), Communication, General
Missouri State University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Communication studies
Emdeon May 2011 - Present
PS Partner Solutions December 2010 - May 2011
Self Employed - RCR, CI September 2008 - December 2010
Emdeon November 2006 - September 2008
Emdeon October 2004 - November 2006
Emdeon June 2000 - May 2002
Skills
EDI, Siebel, EDI ANSI X12, 837I, 837P, HIPAA, X12, Healthcare Information..., Databases, Call Centers, Testing, Revenue Cycle, EHR, Business Analysis, Enterprise Software, SharePoint
Education
Clayton College of Natural Health 2008 — 2009
Certification, Iridology
Volunteer State Community College 1983 — 1984
Various Classes, Basic Programming, Computer, Office Communications
Middle Tennessee State University 1982 — 1983
None, Accounting, Freshman
Square April 2015 - Present
Snapguide August 2013 - April 2015
Tapjoy April 2012 - June 2013
textPlus April 2011 - April 2012
Emdeon December 2004 - April 2011
Chimera Securities LLC November 2008 - December 2009
Skills
Python, Java, Ruby on Rails, Github, MySQL, Memcached, Redis, Amazon Web Services..., Heroku, JavaScript, jQuery, AJAX, Git, Spring, Eclipse, HTML, HAML, CSS, voldemort, JSON, XML, Solr, JSP, Struts, Hibernate, IntelliJ IDEA
Education
University of Southern California 2003 — 2004
Master, Computer Science
University of Southern California 2006 — 2007
Master, Mathematical Finance
National Tsing Hua University 1997 — 2001
Bachelor, Computer Science
PatientPoint® February 2015 - May 2015
OptumInsight September 2007 - February 2015
Emdeon October 2004 - September 2007
Emdeon May 1998 - October 2004
Skills
Account Management, Customer Service, EDI, System Administration, Healthcare Information..., Troubleshooting, Business Analysis, Strategic Planning, Call Centers, Business Intelligence, Healthcare, Process Improvement, Sales, Team Building, Direct Sales, Project Management, HIPAA, Management, Strategy, Training, Sales Operations, Software Documentation, Vendor Management, Lead Generation, Quality Assurance, Visio
Education
Middle Tennessee State University 2002 — 2005
Pending, Liberal Studies, Senior
HealthTrust Purchasing Group June 2014 - Present
Emdeon March 2013 - June 2014
Aon Hewitt September 2012 - February 2013
US Army October 2009 - September 2012
Aon Hewitt March 2008 - September 2009
Sun-Times News Group November 2007 - March 2008
Illinois Department of Transportation May 2006 - May 2007
Skills
SQL, SharePoint, Unix, COBOL, Microsoft Office, C++, XP, Microsoft Excel, JavaScript, Windows Vista, Microsoft SQL Server, HTML, Access, Analysis, Budgets, Data Analysis, Databases, Leadership, MS Project, Operating Systems, Software Documentation, Testing, Troubleshooting, Visio, Microsoft Project
Education
Keller Graduate School of Management of DeVry University 2008 — 2013
MPM, Masters of Project Management
US Army Officer Candidate School March 2010 2010 — 2010
US Army Basic Combat Training December 2009 2009 — 2009
Northern Illinois University 2005 — 2007
BS, Computer Science
Chicago High School For Agriculture Sciences 1998 — 2002
Premise Health June 2014 - Present
Emdeon Business Services January 2005 - Present
Emdeon April 2005 - June 2014
T-Mobile March 2002 - March 2005
T-Mobile USA January 2002 - January 2005
Skills
HL7, Healthcare Information..., HIPAA, EDI, Revenue Cycle, SDLC, Visio, Healthcare, Integration, Software Documentation, SQL, X12, Health Information..., EHR, ICD-10, Call Centers
Education
Nashville State Community College 2003 — 2003
Antioch High School
Honors Diploma
Emdeon 2004 - Present
Evelyn Frye Center February 2003 - August 2004
Meguiar's November 2001 - March 2003
Skills
Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Event Planning, Outlook, Healthcare, Editing, Leadership, Software Documentation, Social Media, Event Management, HIPAA
Education
Milligan College 1996 — 2000
Bachelor of Arts, Theatre & Photography
Beech Senior High School 1992 — 1996
WellCare Health Plans July 2012 - Present
The Active Network 2006 - 2012
Emdeon 1996 - 2006
Service Merchandise 1989 - 1996
Skills
Data Center, Cisco Technologies, Troubleshooting, Integration, Active Directory, Security, Testing, Windows, Apache, Windows 7, Telecommunications, XP, Hardware, DHCP, Visual Basic, Software Development, Network Security, Linux, Disaster Recovery
Education
Nashville State Community College 1986 — 1989
Associates in Engineering Technology, Electrical and Electronics Engineering
Emdeon Contract TesterState of MaineJuly 2013 - March 2014
CashStar November 2012 - March 2013
Technical Software Services, Inc. October 1993 - August 2012
SAIC March 1992 - September 1993
Space and Naval Warfare Systems Command July 1986 - July 1988
US Navy December 1976 - July 1988
US Navy November 1967 - December 1976
Skills
Database Administration, Database Design, Microsoft Excel, Java, JavaScript, Microsoft Office, Mathematics, Oracle SQL, Quality Assurance, T-SQL, Unix, Visio, Writing, Windows, Web Design, Web Applications, Requirements Analysis, Requirements Management, Product Development, Product Requirements, Risk Management, Software Development, Software Project..., Software Engineering, Microsoft Word, Microsoft SQL Server, PowerPoint, Telelogic DOORS, MySQL, ETL, Talend, Jasper Reports
Education
University of West Florida 1989 — 1998
MS, Software Engineering
Naval Postgraduate School 1980 — 1982
MS, Electrical Engineering
The University of Texas at Austin 1974 — 1976
BS, Mathematics
Camden High School 1960 — 1965
High School Diploma, College Preparation
STERIS Corporation April 2014 - Present
Hilex Poly October 2013 - April 2014
Emdeon October 2011 - October 2013
Target Stores August 2005 - April 2011
RR Donnelley January 2004 - December 2005
Dods & Associates January 2005 - May 2005
Moore Wallace January 2004 - January 2005
Hertz Equipment Rental May 2003 - August 2003
Hertz Equipment Rental May 2003 - August 2003
Hertz Equipment Rental May 2003 - August 2003
Skills
Leadership, Training, Sales Management, Microsoft Office, Teamwork, Sales Operations, Sales, Management, Employee Training, Human Resources, Time Management, Retail, Team Management, Inventory Management, Strategic Planning, Customer Service, Team Leadership, Team Building
Education
Missouri State University 2000 — 2004
Marketing, Sales
Missouri State University 1999 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
Coordinated Health August 2010 - Present
OAA Orthopaedic Specialists March 2008 - August 2010
Emdeon May 2006 - March 2008
RadioShack November 1979 - May 2006
Skills
Healthcare Information..., EHR, Troubleshooting, IT Operations, EMR, HIPAA, Healthcare, Project Management, Process Improvement, Hospitals, Software Documentation, Data Analysis, IT Service Management, IT Management, Networking, Computer Networking, Windows System..., System Administration, Disaster Recovery, Active Directory
Education
Northampton Community College 1979 — 1981
Associate Applied Science, Electrical, Electronic and Communications Engineering Technology/Technician
Liberty High School
Aegis Health Group July 2014 - Present
Emdeon January 2013 - June 2014
Entrada, Inc August 2011 - November 2012
Gordian Health Solutions December 2006 - July 2011
BlueCross BlueShield of Tennessee December 2006 - July 2011
Blue Cross Blue Shield of Tennessee December 2006 - July 2011
Onlife Health 2007 - 2011
Codigent 2000 - 2003
Healthcare Management Systems 1988 - 2000
Skills
Healthcare Information..., SDLC, Healthcare, SQL, HIPAA, Process Improvement, Business Analysis, Strategic Planning, Software Project..., Database Design, SharePoint, Software Development, Business Intelligence, Change Management, Capital Budgeting, Team Building, IT Service Management, IT Financial Management, Budget Process, Mobile Applications, EHR, Call Center Architecture, Data Centre Architecture, Enterprise Software, Software Documentation, Management, Networking, Vendor Management, Disaster Recovery, Integration, Strategy, Business Process..., Security, Project Management, Information Technology, Leadership
Education
Murray State University 1976 — 1986
Bachelor of Science (B.S.), Computer Information Systems
Emdeon October 2005 - 2014
Analog Devices August 2000 - October 2005
On Semiconductor June 1998 - August 2000
Motorola November 1994 - April 1998
Skills
Digital Marketing, Marketing Strategy, Social Media Marketing, Product Marketing, Web Project Management, Online Marketing, SEM, SEO, Email Marketing, Social Media, PPC, Web Analytics, B2B, E-commerce, Marketing Management, Marketing Research, Marketing, Mobile Marketing, Web Design, Web Development, Advertising, Management, Direct Marketing, Leadership, Salesforce.com, Analytics, Product Management, CRM, Competitive Analysis, Strategic Partnerships, Integrated Marketing, Marketing Communications, Program Management, Online Advertising, Content Management, Digital Strategy, Strategy, B2B Marketing, Marketing Automation, Market Planning, Digital Media, Web Marketing, Lead Generation, Brand Management, Market Analysis, Corporate Branding, Social Networking, Interactive Marketing, Positioning, Brand Awareness
Education
George Washington University
Master's Certificate, Project Management
Northern Arizona University
B.S. Business, Marketing Management
University of Phoenix
MBA, Business Administration
Altegra Health September 2003 - Present
Emdeon 2015 - 2015
Adaptec January 1992 - September 2003
Skills
Process Improvement, Budgets, Management, Facilities Management, Leadership, Team Building, Strategic Planning, Vendor Management, Cross-functional Team..., Contract Negotiation, Troubleshooting, Customer Service, Operations Management, Customer Satisfaction, Budget, Account Management, Physical Security
Education
Middle Tennessee State University
BBA, Accounting
Consumers Insurance USA February 2012 - Present
Emdeon February 2010 - May 2012
Vanderbilt University Medical Center 2007 - 2009
Oce 1997 - 2007
Skills
Microsoft SQL Server, SQL, ASP.NET, Databases, Database Design, T-SQL, Windows, HTML, Oracle, Data Warehousing, Business Intelligence, SharePoint, SDLC, Visual Studio, .NET
Education
Middle Tennessee State University 2011 — 2013
Master of Science (MS), Computer Information Systems, 3.88
Middle Tennessee State University 2006 — 2009
Bachelor of Science (B.S.), Computer Science, 3.5
Emdeon September 2011 - Present
Middle Tennessee State University January 2010 - April 2011
Vanderbilt University May 2010 - July 2010
Infosys December 2005 - April 2010
Skills
PHP, ETL, MySQL, Testing, Microsoft SQL Server, JavaScript, SQL, jQuery, C++, PL/SQL, Informatica, Linux
Education
Middle Tennessee State University 2009 — 2011
M.Sc, Computer Science
Center for Development of Advanced Computing 2005 — 2005
Post Graduation Diploma, Database Administration
Meerut Institute Of Engineering and Technology 2000 — 2004
B.Tech, Computer Science
Emdeon September 2014 - Present
Capario 2010 - September 2014
TransUnion January 2000 - November 2009
TransUnion June 1994 - January 2000
GE Capital September 1986 - June 1994
Skills
Account Management, Invoicing, Team Leadership, Change Management, Training, Cross-functional Team..., Budgets, Mentoring, Team Building, Leadership, Sales Operations, Internal Audit, Accounts Receivable, Management, Project Management, Pricing, Forecasting, Salesforce.com, Auditing, Accounting, Process Improvement, Continuous Improvement, Financial Accounting, Accounts Payable, Microsoft Word, Financial Reporting, QuickBooks, Microsoft Office, Finance, General Ledger, Coaching, Sarbanes-Oxley Act, B2B, Credit, SAP, PowerPoint, Analysis, Sales, Customer Service, Metrics, Business Process..., Customer Experience, Call Center, Time Management, Customer Satisfaction, Cash Flow, Risk Management, Cost Accounting, Account Reconciliation, Recruiting
Education
Oakton Community College
University of California, Berkeley
Accounting Certificate in progress
Change Healthcare June 2015 - Present
Emdeon June 2003 - June 2015
Emdeon 1999 - 2003
WebMD Health Services 1997 - 1999
Envoy Corporation 1995 - 1997
Envoy Corporation 1994 - 1995
Envoy Corporation 1992 - 1994
Skills
Microsoft Excel, Excel Pivot, Access, SharePoint, Microsoft Applications, SQL Server Management..., Tableau, iPad, iPhone, Self-driven, Process Improvement, Account Management, EDI, Business Intelligence, Healthcare Information..., Software Documentation, Project Management, Requirements Analysis, Dedicated Professional, Vendor Management, Multi-skilled, Final Cut Pro, Video Editing
Education
Coursera.org 2013 — 2021
Nashville State Community College 1985 — 1987
Continuing Education
Middle Tennessee State University 1982 — 1983
AB Bonding Co., Inc April 2015 - Present
FleetCor Technologies Inc. (Previously Comdata Inc.) May 2014 - Present
Emdeon July 2011 - December 2013
Emdeon Corporation (Previously Healtheon/WebMD Corporation) May 2005 - July 2011
Healtheon/WebMD Corporation (Previously Envoy Corporation) August 2002 - April 2005
Envoy Corporation August 2000 - July 2002
AmSouth Bank (Previously First American National Bank) October 1998 - January 2000
United States Marine Corps 1990 - 1994
Skills
Software Documentation, Troubleshooting, SDLC, Microsoft SQL Server, Unix, Data Center, Business Intelligence, Linux, Technical Support, Requirements Analysis, Integration, AIX, Software Installation, SQL, Enterprise Software, Active Directory, Shell Scripting, Software Requirements, System Requirements, HIPAA, Requirements Gathering, Agile Methodologies, Web Services, Data Warehousing, Software Development, Healthcare Information..., IBM AIX, Siebel, Configuration Management, Batch Files, Commitment to Customer..., Sterling Integrator, Weblogic Administration, Solaris 8/9/10, Sterling Gentran, SOA, Business Objects, ITIL Certified, HTML5, CSS, JavaScript
Education
Morehouse College 1988 — 1993
Biology/Biological Sciences, General
Hume-Fogg Acedemic 1984 — 1988
Emdeon November 2014 - Present
BenefitMall June 2013 - November 2014
WillowBrook Hospice June 2011 - June 2013
Skills
Salesforce.com, CRM, Systematic Approach, Tactical Solutions, Strategic Planning, Sales Operations, Sales Process..., Lead Generation, Business Development, Sales, Strong Business Acumen, Training, Analytics, B2B, Coaching, Outlook, Microsoft Excel, Microsoft Office, Business Analysis, Microsoft Word, Project Management, Vendor Management, Analysis, PowerPoint, Visio, Account Management, Cold Calling, Sales Process
Education
Nashville State Community College
Area Wide Protective (AWP) January 2015 - Present
Diebold via FastSwitch August 2014 - January 2015
Windstream Communications October 2010 - July 2014
Emdeon January 2010 - October 2010
Universal American 2009 - 2010
Copper.Net 2007 - 2009
Skills
A+ Certified, Network+ Certified, Customer Service, Computer Hardware, Technical Support, LAN-WAN, Networking, Routers, Telephony, Call Centers, Management, VoIP, Process Improvement
Education
Western Governors University 2011 — 2013
BS Computer Science, Network Design and Managerment
Mount Vernon Nazarene University 2007 — 2008
Bachelor of Science (BS), Information Technology
Metro Nashville Public Schools June 2015 - Present
Metro Nashville Public Schools October 2013 - May 2015
Metro Nashville Public Schools September 2012 - October 2013
Bridgestone October 2011 - February 2012
AmMed Direct February 2011 - August 2011
Emdeon November 2009 - July 2010
T-Mobile January 2006 - October 2009
Skills
Multi-line Switch board, Typing, MS Office Suite, Microsoft Office, Customer Satisfaction, Data Entry, Time Management, Customer Service, Call Centers, Telephone Skills, Sales, Invoicing, Manufacturing, Human Resources, Outlook, Microsoft Excel, Microsoft Word, Inventory Management, PowerPoint, Team Building, Coaching
Education
Hunter's Lane High School 1988 — 1992
Diploma
Middle Tennessee State University
Special Education and Teaching
Emdeon January 2015 - Present
Emdeon January 2014 - January 2015
Emdeon September 2011 - January 2014
Emdeon July 2009 - September 2011
Emdeon January 2008 - July 2009
GMR Marketing May 2005 - August 2005
Skills
Marketing, Account Management, Business Development, Customer Service, Event Management, Healthcare Information..., New Business Development, Process Improvement, Product Marketing, Sales, Healthcare, Leadership, Team Building, Salesforce.com, Trade Shows, Strategic Planning, HIPAA
Education
Middle Tennessee State University 2009 — 2011
MBA, Management
University of South Carolina-Columbia 2003 — 2007
BS, Hotel, Restaurant & Tourism Management
Emdeon December 1997 - May 2015
Skills
Management, Sales, Account Management, Leadership, Project Management, Team Building, Process Improvement, Strategic Planning, Training, Team Leadership, HIPAA, Healthcare Information..., Vendor Management, Software Documentation, Business Analysis, Vendor Relationship...
Education
Nashville State Community College 1992 — 1994
Business/Office Automation/Technology/Data Entry
Volunteer State Community College
Health Services/Allied Health/Health Sciences, General
BW Photography January 1997 - Present
Emdeon October 2011 - Present
Ajilon 2010 - 2011
Nielsen Media Research 2006 - 2010
Skills
Project Management, Account Management, Sales, Customer Service, Employee Training, Networking, Process Improvement, Photography, Talent Booking, Wedding Photography, Event Photography, Trade Shows, Music Industry, Music Education, Public Speaking, Inventory Management, Retail, Sales Management, Team Building, Marketing, Training, Direct Sales, Sales Process, Sales Operations, Leadership, Microsoft Office, Salesforce.com, Troubleshooting
Education
The Recording Workshop 1994 — 1994
Audio Engineering
Ohio University 1991 — 1994
Music Education
Emdeon June 1999 - Present
United States Navy January 1990 - December 1993
Skills
Information Security..., Information Security, PCI DSS, IT Management, HIPAA, Security, Project Management, CISSP, Change Management, Business Analysis, SDLC, FISMA, Security Architecture..., Information Assurance, Outsourcing, ITIL, Identity Management, Access Control, Oracle Identity Manager, NIST 800-53, Sarbanes-Oxley Act, Enterprise Risk..., Standards Compliance, Standards Development, Network Access Controls, Security Incident..., IT Security Operations, Incident Handling, Product Development, Product Management, Regulatory Requirements, Managed Security..., Agile Project Management, Role Engineering, Active Directory, SSO, SoC
Education
University of Phoenix
Bachelor of Science (BS), Business Management
University of Phoenix
Bachelor of Science (BS), Ebusiness
Northeastern University
Engineering Technology, General
Emdeon 2011 - 2013
Protective Life 2008 - 2010
MetLife Insurance Co. 2000 - 2001
State Farm 1986 - 2000
Skills
Claim, Fraud, Insurance, Workers Compensation, Policy, Liability, Financial Risk, Software Documentation, Analysis, Interviews, Investigation, Auditing, Subrogation, Healthcare, Risk Management, Claims Management, Claim Investigation, Health Insurance, Property Damage, Claims Resolution, Medicare, Litigation, Property & Casualty..., Medicaid, Medical Terminology, Casualty Insurance, Commercial Insurance
Education
Northern Illinois University
Bachelor of Science (B.S.), Marketing
ServiceSource September 2014 - Present
Emdeon October 2013 - September 2014
Emdeon November 2012 - September 2014
Dell September 2011 - November 2012
Dell September 2010 - September 2011
Chase Paymentech July 2008 - May 2010
Dell, Inc. July 2007 - March 2008
Dell May 2006 - January 2008
Skills
Call Center, Process Improvement, Program Management, Team Building, Customer Experience, Customer Satisfaction, Highly Organized, Adept Mutitasker, Document Management, Business Analysis, Six Sigma, Corporate Events, Organization, Behavior Management, Corporate Communications, Personality Assessment, Team Leadership, Management, Business Process..., Visio, Project Management, Technical Support, Salesforce.com, Leadership, PMP, Data Analysis, Call Centers, Telecommunications, Cross-functional Team..., Coaching, Vendor Management, Analysis, Human Resources, CRM, System Deployment, Strategy, Testing, Networking, Help Desk Support, SharePoint, Disaster Recovery
Education
Middle Tennessee State University 1998 — 2010
Bachelors, Public Relations and Sociology
AT&T Global Services March 2012 - Present
Online Business Systems August 2009 - March 2012
Infogain May 2007 - November 2008
Apple 2007 - 2008
IBM Global Business Services June 2004 - May 2007
LendingTree Loans 2006 - 2006
Emdeon May 2001 - June 2004
Skills
Genesys version 8.x, Avaya PBX integration..., Genesys Call Routing..., Genesys, CTI, Integration, IVR, Call Center, ACD, Avaya, Avaya PBX, Call Routing, VoIP, SIP, Siebel, Routing, Telecommunications, CRM, Contact Centers, Cisco Technologies, Call Centers, Telephony, Testing, Cisco Call Manager, Troubleshooting, Cloud Computing, Version, Workforce Management, SaaS, Databases, IT Management, Unified Communications, Servers, Technical Support, Oracle, Solution Architecture, System Deployment, Sales Engineering, Microsoft SQL Server, Avaya Technologies
Education
Nashville State Community College 1991 — 1995
Associate of Applied Science, Micro Computer Information Systems
Nashville State Community College 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
Nashville State Technical Institute 1991 — 1994
Associate of Applied Science, Mainframe Computer Information Systems
Vista Del Mar April 2015 - Present
Emdeon May 2014 - July 2014
Society for Technical Communication February 2014 - April 2014
Comdata March 2013 - September 2013
Society for Technical Communication February 2013 - March 2013
FIS May 2012 - May 2012
ITTO (International Teacher Training Organization) March 2011 - March 2011
FIS June 2009 - December 2009
Emdeon November 2008 - May 2009
FIS May 2008 - October 2008
Skills
Technical Writing, Software Documentation, Technical Documentation, Healthcare Compliance, Organization Skills, Process Efficiency, Time Management, Microsoft Office, Computer Proficiency, Visio, Policy Writing, Proofreading, Teaching English as a..., Public Speaking, Public Relations, Team Management, Feature Writing, Magazine Writing, Magazine Layout Design
Education
Middle Tennessee State University 1995 — 1997
Master's degree, English (Popular Culture) / Mass Comm Minor, 3.75
Middle Tennessee State University 1992 — 1995
Bachelor of Science (BS), Graphic Communications / Art Minor, 3.5
Qualifacts July 2015 - Present
PHI Technologies June 2013 - Present
Healthbox Accelerator October 2011 - Present
Qualifacts April 2008 - July 2015
HIMSS November 2011 - August 2013
NashVegas Industries May 2009 - May 2010
Emdeon July 2005 - April 2008
WebMD July 2002 - July 2005
Digital Presence LLC January 2000 - June 2002
Neocon Technologies February 1998 - January 2000
Skills
SaaS, EMR, Product Strategy, Product Development, Product Management, SOA, Application Architecture, Process Improvement, EHR, Healthcare IT, Healthcare Information..., Software Development, Integration, Enterprise Software, IT Strategy, Cloud Computing, Enterprise Architecture, Program Management, Leadership, Project Management, Healthcare, Agile Methodologies, SDLC, Business Process..., HIPAA, Information Technology, Consulting, Outsourcing, Vendor Management, Software Project..., Business Intelligence, Disaster Recovery, Business Analysis, Mobile Devices
Education
New Jersey Institute of Technology 1900 — 2000
ICS - AmerisourceBergen July 2015 - Present
Emdeon June 2014 - July 2015
HealthTronics Information Technology Solutions April 2009 - June 2014
HealthPort July 2007 - April 2009
McKesson 1994 - 2007
Central Transport June 1992 - July 1994
Office Depot October 1990 - June 1992
Skills
Sales, Data Analytics, Solution Selling, Sales Operations, Healthcare Information..., EHR, Selling, Healthcare, Healthcare Consulting, Sales Process, Lead Generation, Telehealth, Sales Management, Hospitals, New Business Development, Management, Contract Negotiation, Salesforce.com, Physicians, HIPAA, Leadership, Customer Service, Time Management, CRM, EMR, Healthcare Industry, Strategic Planning, Managed Care, Business Strategy, Consulting, SaaS, Process Improvement, Project Management, Healthcare Management
Education
Missouri State University 1986 — 1991
BS, Marketing Management
Sabbatical due to Injury January 2014 - Present
Emdeon November 2007 - December 2013
MxSecure 2001 - 2007
Skills
Enterprise Software..., Process Improvement, Document Conversion, Business Development, Workflow Management, Salesforce.com, National Accounts, Account Management, Project Management, Software Project..., Solution Implementation, Software Implementation, Revenue Cycle, Healthcare, Healthcare Information..., Revenue Cycle Management, Hospitals, Healthcare Industry, HIPAA, Managed Care, EHR, Medicaid, Healthcare Consulting, EMR, Medicare, Healthcare Management, Practice Management, Physicians, Meditech, Health Information..., HL7, HIM, Team Building, Strategic Planning, Leadership, Management, Strategy, Sales, Software Documentation
Education
University of Michigan-Flint
Communications
Mott Community College
Marketing, Pre-Nursing
Lake Fenton High School
College Prep, Valedictorian
MedPeds July 2010 - Present
National Rehabilitation Hospital June 2007 - July 2010
National Rehabilitation Hospital June 2005 - June 2007
National Rehabilitation Hospital January 2003 - June 2005
Healthcare Receivables Consulting July 2002 - January 2003
Emdeon August 1992 - July 2002
Skills
Healthcare, Revenue Cycle, Software Documentation, Medical Billing, EHR, Healthcare Management, Hospitals, Revenue Cycle Management, Practice Management, Training, Analysis, HIPAA, EMR, Management, Healthcare Information..., Healthcare Consulting, CPT, Physicians, Medicare, Medicaid, Customer Service, Healthcare Industry, Accounts Receivable, Quality Improvement, Health Insurance, Pediatrics, Process Improvement, Leadership, Managed Care
Education
University of Maryland University College 2008 — 2010
BA (in progress), Management Studies
Montgomery College 1977 — 1980
Dental Laboratory Technology
OneNetworks July 2015 - Present
Springboard Enterprises May 2014 - Present
University of Florida September 2013 - Present
Blueprint Health LLC April 2013 - Present
HIMSS January 2015 - July 2015
Emdeon June 2014 - July 2015
Healthbox Accelerator August 2013 - June 2014
MasterCard July 2011 - June 2014
Prebacked July 2013 - December 2013
Ernst & Young LLP June 2010 - July 2011
Education
University College London 2005 — 2006
MSc International Public Policy
American University 2005 — 2005
Diploma
New York University 2001 — 2005
BA
BMHS 1995 — 2002
The Iris Compass Foundation August 2015 - Present
Emdeon July 2015 - Present
Deb Group, a division of SC Johnson June 2011 - July 2015
MDdatacor, Inc. (now Symphony Performance Health) October 2007 - June 2011
McKesson Corp. July 2001 - October 2007
Cardinal Health June 1999 - June 2001
Skills
Marketing Strategy, Strategy, Marketing Communications, Start-ups, Leadership, Product Marketing, Strategic Planning, Marketing, Sales, Product Management, Lead Generation, Corporate Communications, Advertising, Business Strategy, Strategic Partnerships, Healthcare, Direct Marketing, Email Marketing, Go-to-market Strategy, Segmentation, Competitive Analysis, Marketing Management, Management, Cross-functional Team..., Executive Management, Strategic Leadership
Education
Ohio University
Bachelor's Degree, Psychology
University of Phoenix
Master of Business Administration (MBA)
MEDHOST December 2013 - Present
MEDHOST July 2012 - Present
ACS, a Xerox Company October 2010 - April 2012
Cook Systems International 2009 - 2010
Emdeon September 1997 - October 2008
Emdeon Business Services 1997 - 2008
WebMD September 1997 - 2005
American General September 1994 - September 1997
State of Tennessee September 1991 - September 1994
Skills
Testing, Quality Assurance, Process Improvement, Test Planning, SDLC, Agile Methodologies, Test Automation, Software Quality..., System Testing, Software Documentation, Requirements Gathering, User Acceptance Testing, Regression Testing, SharePoint, Software Project..., Software Development, Scrum, Agile Testing, Integration, Databases, Test Management, SQL, Microsoft SQL Server, Agile Project Management, Unix, Web Applications, Security, XML
Education
Middle Tennessee State University 1988 — 1991
Bachelor of Science (BS), Computer Science
Emdeon March 2010 - Present
Emdeon Business Services May 2008 - March 2010
Emdeon Business Services October 2003 - May 2008
Skills
Salesforce.com, Siebel 8, Microsoft Word and Excel, SharePoint, Program Management, Business Process..., Business Analysis, Product Management, CRM, SaaS, Business Intelligence, Business Process, Team Leadership, Vendor Management, Visio, Sales Operations, Solution Selling, Requirements Analysis, Cross-functional Team..., Analysis, SDLC
Education
Northern Virginia Community College 1972 — 1973
Certificate
Parallon December 2014 - Present
Emdeon March 2005 - October 2014
WebMD April 2002 - March 2005
Shop at Home, Inc., February 2000 - September 2001
SCANA Corporation May 1999 - December 1999
Adecco Staffing, USA October 1998 - May 1999
T.G.I Friday’s Inc. May 1995 - October 1998
Skills
Process Improvement, EHR, Siebel, Microsoft Office, Oracle Applications, Winstar, Avaya IP Telephony, Aspect, eLearning, Rumba, Envision..., Microsoft Publisher, PowerPoint, Microsoft Excel, WebEx, Visio, DOS, Unix, Siebel 8.1, Corporate Communications, Training/Tech EDU, Graphic User Interfaces, EDI ANSI X12, ANSI 4010, ANSI 5010, ePrescribing, Information Mapping, ICD-9, ICD-10, Human Relations, Data Entry, Project Management, Captivate, International Trainer, Quality Assurance, Program Management, Technical Documentation, Coaching, Employee Training, Management, E-Learning, SharePoint, Leadership, Training, Team Building, Vendor Management, Communication
Education
University of Richmond 2012 — 2012
Certification, Train-the-Trainer
Information Mapping International 2011 — 2011
Certification, Foundation Mastering Policies, Procedures, & Documentation 2011
ATD 2009 — 2009
Certification, ADDIE Model
Tennessee State University 1996 — 1998
Mass Communication/Media Studies
Middle Tennessee State University 1992 — 1996
Psychology
University School of Nashville 1979 — 1992
High School Diploma
Emdeon May 2010 - Present
Community Health Systems March 2008 - July 2010
Emdeon March 2007 - March 2008
Corrections Corporation of America March 2005 - March 2007
Vanderbilt University March 2004 - March 2005
CSC March 2001 - March 2004
Skills
Security, HIPAA, Network Security, Firewalls, Vulnerability Assessment, Information Security, Active Directory, Cisco Technologies, Information Security..., Troubleshooting, ITIL, Checkpoint, Servers, VPN, Network Administration, DNS, Routers, Switches
Education
Mississippi State University - College of Business and Industry 1996 — 2001
BBA, Management Information Systems, General
Columbus High School 1992 — 1996
eRx Network 2001 - Present
Emdeon 2001 - Present
Buchanan Associates December 1996 - October 2001
PDX June 1991 - December 1996
Skills
Network Security, Networking, Data Center, Firewalls, Disaster Recovery, Security, VPN, Network Administration, Cisco Technologies, Integration, Visio, Unix
Education
Northeastern State University 1981 — 1985
BS, Zoology; Math and Psychology
WebMD Accounts Payable ManagerHLTH Corporation2001 - Present
Emdeon 2001 - 2006
Skills
Sarbanes-Oxley Act, PeopleSoft, Accounting, Financial Reporting, Financial Analysis, Vendor Management, Account Reconciliation, Process Improvement, Forecasting, General Ledger, Business Analysis, Training, Auditing, Business Process..., Internal Controls, Finance, Fixed Assets, Great Plains Software, Accounts Payable, Hyperion Enterprise, Accounts Receivable, Budgets, Access, Mergers & Acquisitions, Payroll, Financial Accounting, SEC filings, SAP, Financial Modeling, QuickBooks, ERP
Education
New Jersey Institute of Technology 1988 — 1998
Emdeon August 2005 - August 2013
WebMD September 2000 - August 2005
Envoy Corporation June 1996 - September 2000
N.E.I.C. (National Electronic Information Corporation) June 1994 - June 1996
Panasonic July 1990 - September 1993
Skills
Healthcare Information..., HIPAA, Channel Partners, EHR, Account Management, EDI, Healthcare, Health Information..., Strategy, Management, Sales Operations, Team Building, Training, CRM, Software Documentation
Education
The Chubb Institute 1993 — 1994
Diploma in Computer Programming
Montclair State University 1986 — 1990
Bachelor of Science (BS)
Emdeon 2013 - 2014
Zycron / HCA Consultant June 2011 - June 2012
WorldPay July 2010 - May 2011
The CSI Companies August 2008 - November 2009
First Data Corporation February 2001 - July 2008
First Data Merchant Services October 1997 - February 2001
Skills
Debit Cards, Vendor Management, Product Management, Process Improvement, Electronic Payments, Payment Systems, Business Requirements, Management, Payments, Credit Cards, Product Development, Leadership, Cross-functional Team..., Project Management, Payment Card Processing, Analysis, Budgets, Cards, Payment Industry, Project Planning, E-commerce
Education
Middle Tennessee State University 1979 — 1983
BBA, Marketing
Emdeon June 2003 - Present
Emdeon (formerly WebMD) January 2002 - January 2003
Emdeon (formerly WebMD) June 1998 - January 2002
Med-Link Technologies May 1995 - June 1998
Skills
SDLC, Training, Management, Analysis, Software Documentation, Insurance, Product Development, Quality Assurance
Education
Northampton Community College 2008 — 2010
Certificate, Medical Office Specialist
West Virginia University 1987 — 1991
BSBA, Marketing
Emdeon January 2009 - Present
Emdeon Business Services January 2007 - December 2008
Emdeon Business services 2006 - 2008
Ford Credit 1995 - 2005
Ford Credit 1995 - 2005
Ford Credit 1995 - 2005
Skills
Call Center, Business Analysis, Software Documentation, Customer Service, Customer Satisfaction, Project Management, HIPAA, Insurance, Vendor Management, Microsoft Office, Microsoft Excel, Outlook, Team Leadership, Leadership, Call Centers
Education
North Dakota State University 1990 — 1995
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Deloitte June 2015 - Present
Complex Care Solutions September 2014 - June 2015
Complex Care Solutions 2014 - 2015
Complex Care Solutions 2014 - 2015
Cigna-HealthSpring January 2014 - September 2014
Emdeon October 2013 - January 2014
HCA September 2011 - October 2013
Healthways July 2011 - August 2011
Central Parking System December 2010 - June 2011
Medical Reimbursements of America, LLC July 2010 - November 2010
Skills
Business Requirements, Systems Analysis, Six Sigma Yellow Belt, Capacity Planning, Documentation, Workflow Analysis, Data Migration, Use Case Analysis, Production Support, Agile Project Management, RBAC, Business Process..., Software Development, Application Management, Policy Analysis, Software Documentation, Software Implementation, EHR, SDLC, HL7, HIPAA, Application Lifecycle..., Six Sigma, Healthcare Information..., Process Improvement, Business Analysis, Vendor Management, Healthcare, Visio
Education
University of Phoenix 2004 — 2007
Middle Tennessee State University 1995 — 1997
PDR November 2014 - Present
LDM Group January 2014 - Present
Emdeon July 2009 - January 2014
Emdeon Business Services August 2004 - June 2009
Arclight 2000 - 2002
Cardinal Health August 1996 - August 2000
Ross Products September 1984 - August 1996
Fritzsche Dodge & Olcott July 1980 - August 1984
Skills
Healthcare, Pharmacy Benefit..., Healthcare Information..., Process Improvement, Managed Care, HIPAA, Cross-functional Team..., Business Analysis, Team Building, Product Management, Project Management, Program Management
Education
Ohio University 1990 — 1992
EMBA, Business
Penn State University 1973 — 1978
BS, Food Science
eBay December 2010 - Present
eBay June 2007 - December 2010
Emdeon September 2004 - May 2007
INTERNET SECURITY SYSTEM, LLC April 2004 - July 2004
Skills
Scalability, Distributed Systems, Agile Methodologies, Software Engineering, Perl, Scrum, Software Design, Java, Mobile Applications, Software Development, Object Oriented Design, Agile Project Management, Web Services, Cloud Computing, Web Applications, SOA, Linux, XML, JavaScript, Java Enterprise Edition
Education
University of California, San Diego 2002 — 2004
Master, Computer Science
National Tsing Hua University 1998 — 2002
Bachelor, Computer Science
New York Oncology September 2012 - Present
Glens Falls Hospital December 2008 - September 2012
Glens Falls Hospital December 2008 - August 2012
UTECH Products/EndoSoft, LLC June 2008 - November 2008
Emdeon December 2006 - December 2007
MedE Claim/AccuClaim Plus September 2000 - December 2006
WebMD October 1999 - September 2000
WebMD Business Services/Emdeon October 1996 - October 1999
Albany Medical Center September 1992 - September 1996
Albany Medical Center HospitalPatient Financial Services June 1991 - August 1992
Skills
Advertising, Claim, Cpr Certified, Customer Service, Data Analysis, Data Entry, EHR, EMR, Event Planning, Financial Analysis, Financial Reporting, Fundraising, HIPAA, Healthcare, Healthcare Industry, Healthcare Information..., Healthcare Management, Hospitals, Internal Audit, Invoicing, Leadership, Leadership Development, Managed Care, Management, Marketing, Marketing Communications, Medicaid, Medical Billing, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PeopleSoft, Performance Improvement, Policy, PowerPoint, Process Improvement, Project Management, Project Planning, Public Relations, Revenue Cycle, Social Media, Strategic Planning, Strategy, System Administration, Team Building, Testing, Time Management, Training, Troubleshooting
Education
New England College
Bachelor of Arts, Business Administration/Marketing
New England College
First Databank (FDB) April 2013 - Present
Emdeon April 2005 - April 2013
HealthTrans June 2001 - March 2005
Skills
Pharmacy Benefit...
Education
HHS
Ohio Northern University
BSPh, Pharmacy
Nissan Motor Corporation August 2015 - Present
Emdeon April 2014 - August 2015
Emdeon July 2012 - April 2014
Emdeon March 2011 - July 2012
Emdeon Business Services September 2008 - July 2012
Emdeon Business Services September 2006 - September 2008
Target May 1999 - September 2006
Skills
EDI, Business Analysis, Data Analysis, HIPAA, Healthcare Information..., Team Leadership, Software Documentation, Unix, Requirements Analysis, Process Improvement, Siebel, SharePoint, Project Management
Education
Middle Tennessee State University 2001 — 2006
BS, International Relations
Mount Juliet High School 1998 — 2001
Partners HealthCare January 2015 - Present
Emdeon September 2013 - January 2015
MarketGraphics Research Group Inc. September 2011 - September 2013
Beverly Hospital March 2009 - August 2011
Anne Arundel Medical Center June 2007 - August 2007
Lakes Region General Hospital June 2005 - March 2007
University of New Hampshire 2005 - 2007
Skills
Healthcare, Research, Hospitals, Databases, Data Analysis, Strategic Planning, Business Analysis, Healthcare Management, Marketing Strategy, Marketing, Management, Event Planning, Microsoft Excel, Business Development, Leadership, Analysis, Strategy, Analytics
Education
Middle Tennessee State University 2011 — 2013
MBA, Healthcare Marketing
University of New Hampshire 2004 — 2008
Bachelors, Health Management and Policy
Emdeon December 2009 - Present
EcoFin Media December 2008 - June 2009
Uceda Institute July 2006 - October 2008
RWJUH, Chandler Medical Center July 2007 - July 2008
Skills
Editing
Education
Rutgers University-New Brunswick 2006 — 2008
BA, Psychology and Spanish Translation / Interpreting (TI)
Middlesex County College 2001 — 2005
Associate, Liberal Arts, option in Psychology
Emdeon March 2009 - Present
Emdeon March 2007 - March 2009
Emdeon October 2005 - March 2007
Skills
Financial Reporting, Accounting, Financial Analysis, Forecasting, Microsoft Excel, Budget, Sarbanes-Oxley Act, Financial Modeling, Auditing, Microsoft Office, Internal Audit, Internal Controls, Process Improvement, Healthcare, Team Building, Accounts Receivable, IT Audit, Tax, IFRS, Accounts Payable, US GAAP, GAAP, Risk Assessment, CPA, Management
Education
Oklahoma City University 1994 — 1995
Master of Science, Accounting
Univ of Tennessee, Knoxville 1987 — 1991
Bachelor of Science, Management
Emdeon March 2008 - Present
Emdeon March 2008 - Present
The Little Tikes Company December 1991 - September 2007
Newell Rubbermaid/ Little Tikes Co 1991 - 2007
Education
Middlesex County College
AA, Secretarial Science
Emdeon January 2003 - Present
Medifax January 2003 - December 2009
Education
Middle Tennessee State University 2007 — 2010
BBA, Economics
Nielsen July 2015 - Present
Nielsen September 2013 - June 2015
Celergo LLC February 2012 - August 2013
Emdeon July 2010 - February 2012
Fortis Lease ( Nederland) NV January 2007 - August 2008
I Com Multimedia January 2005 - December 2006
Skills
Research, Strategic Planning, Marketing, Program Management, Account Management, Market Analysis, Customer Service, Project Planning, Financial Analysis, Human Resources, Business Analysis, Negotiation, Data Analysis, Team Building, Project Management, Budgets, Management, Advanced proficiency in..., Process Improvement :..., Vendor Management, CRM, Risk Management, Market Research, Process Improvement, Payroll, Training, Finance, Sales, Contract Negotiation, Outsourcing, Databases, Business Strategy
Education
North Park University 2009 — 2010
Master, MBA
Cracow University of Economics 2005 — 2008
Master, Master of Management
Crakow University of Economics 2003 — 2005
Bachelor, Economics
Emdeon 2002 - Present
Self January 1990 - Present
Nashville Public Library January 1993 - January 2000
Skills
Process Improvement, SharePoint, Microsoft Excel, Microsoft Office, Accounts Receivable, Oracle, Outlook, Customer Oriented, Credit, Collections, Highly detail oriented, Accounting, Research, Editing
Education
Middle Tennessee State University
Bachelor of Science (B.S.)
Emdeon January 2014 - Present
Emdeon April 2011 - January 2014
Emdeon March 2006 - April 2011
Emdeon February 1999 - March 2006
Sitel December 1997 - February 1999
Copeland Data Systems, Inc. June 1996 - December 1997
Business Telecommunication Systems (BTS) March 1995 - June 1996
Sitel January 1995 - March 1995
Skills
SQL, Healthcare Information..., Visual Studio, C#, SDLC, Databases, Visio, Testing, Analysis, Microsoft Office, Windows Server, Crystal Reports, DevOps, Agile Methodologies, Trusight, Tivoli, Release Management, .NET, Troubleshooting, IT Strategy, Disaster Recovery
Education
Niagara University
Bachelor of Applied Science (B.A.Sc.), Computer and Information Science
Niagara County Community College
Associate of Arts and Sciences (A.A.S.), Computer and Information Science
Meharry Medical College May 2011 - Present
Emdeon September 2009 - July 2011
Meharry Medical College July 2004 - August 2009
Columbia State Community College May 2000 - July 2002
Focus Healthcare Management (Concentra) August 1999 - May 2000
Education
Middle Tennessee State University
BBA, Computer Information Systems
Emdeon May 2012 - Present
Emdeon 2001 - 2015
Emdeon 2001 - 2015
Emdeon June 2008 - May 2012
Emdeon April 2007 - June 2009
Emdeon July 2004 - April 2007
Skills
Unix, Disaster Recovery, SDLC, Access, Testing, Requirements Analysis, Microsoft Office, Shell Scripting, Integration, Siebel, Lotus Notes, SQL, Databases, Perl, System Administration, Windows, Business Analysis, Microsoft SQL Server, Windows Server, FTP, Oracle, Outlook, Troubleshooting, Unix Shell Scripting, 10 Key, SFTP, Microsoft Excel, HTML, CRT, Excel, PowerPoint, Curl, MS Office tools, WinZip, FoxPro
Education
Middle Tennessee State University 1995 — 2001
BS, Psychology, Industrial/Organizational Psychology, Social Work
Riverdale High School 1990 — 1995
Lipscomb University January 2015 - Present
Freelance/Self-Employed January 2014 - January 2015
Emdeon February 2002 - December 2013
Freelance January 2001 - February 2002
Vanderbilt University Medical Center August 1996 - December 2000
BellSOUTH March 1992 - June 1996
Skills
SQL, SDLC, Microsoft SQL Server, Operating Systems, Networking, Switches, Hardware, Servers
Education
Nashville State Community College
Associate of Arts and Sciences (A.A.S.), Computer Technology, 3.84 GPA
Nashville State Technical Institute
Associate of Arts and Sciences (A.A.S.), Electronic Engineering Technology, 3.79 GPA
Emdeon January 2012 - Present
Dabbs Computer Consultants June 2009 - November 2011
Medical Resources Inc. April 1999 - April 2009
Skills
Technical Support, Servers, VNC, HIPAA, Active Directory, Practice Management, Change Management, Software Implementation, Software Documentation, Healthcare Information..., Customer Service, Databases, EHR, LANDesk, Visio, Disaster Recovery, Network Administration, PC Anywhere, Healthcare, VMware, Troubleshooting, Health Information..., Cisco VPN, Network Security, Symantec Endpoint..., Training, Process Improvement, EMR, Remote Desktop, Microsoft Exchange, Microsoft Office, Symantec Antivirus, Microsoft Word, HL7
Education
Nashville State Community College 1995 — 1997
Associates of Applied Science, Computer Programming, 3.87
John Overton High School 1982 — 1986
Diploma
Emdeon October 2014 - Present
Emdeon Business Services 2001 - October 2014
Arnold Engineering Development Center February 1986 - March 2001
Skills
Unix, EDI, Requirements Analysis, Integration, SDLC, SQL, Oracle, Visio, Software Project..., Software Development, XML, Databases, PL/SQL, SOA, Agile Methodologies
Education
University of Tennessee Space Institute 1993 — 1997
MS, Engineering Science
Middle Tennessee State University 1981 — 1985
BA, Math, Computer Science, General Science
Emdeon October 2012 - Present
Education
Coursera
Coursera
Middle Tennessee State University
Masters
Emdeon June 2013 - Present
WellDyneRx February 2009 - January 2012
North Shore Agency Inc / NCO Group June 2006 - April 2008
Cross Country Computer Corp October 2003 - June 2006
Direct Access Marketing Services, Inc January 2000 - October 2003
Skills
Process Improvement, Troubleshooting, PBM, Healthcare, Pharmaceuticals, Account Management, Customer Relations, Marketing Strategy, Managed Care, Advertising, Customer Service, Pharmacy Operations, Strategic Planning, Consultative Selling, New Business Development, Long Term Care, Team Building, Sales Management, Excel, Data Center, Microsoft Office, Word, Negotiation, Pharmaceutical Industry, Pharmacy Benefit..., Pharmacy Automation, Microsoft Excel, Microsoft Word, Outsourcing, Call Centers, Vendor Management, Operations Management, Leadership, Recruiting, Management, Analysis, Project Management, Selling, Sales, CRM, Long-term Care, Team Leadership, Training, Visio, Software Documentation, Insurance, Salesforce.com, Outlook, Cross-functional Team..., Business Development
Education
American Red Cross
Nassau Community College
Marketing / Computers
SUNY Farmingdale
Emdeon March 2009 - Present
Rock Springs Elementary January 2013 - April 2013
Skills
Data Analysis, SDLC, Visio, Process Improvement, Salesforce.com, Requirements Gathering, PowerPoint, Vendor Management, Teaching, Elementary Education, Lesson Planning
Education
Univeristy of Phoenix 2010 — 2012
Master of Education (M.Ed.), Elementary Education and Teaching, 3.79
Middle Tennessee State University 2007 — 2010
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies, 2.5
Emdeon December 2004 - Present
Education
Norwich University 1974 — 1978
BA, Mathematics
Norwich University 1974 — 1978
Bachelor's degree, Mathematics
DSLD Homes March 2014 - Present
Keller Williams First Choice May 2013 - Present
Yankee Candle Company June 2010 - May 2013
Baylor College of Medicine September 2009 - April 2010
Emdeon February 2001 - March 2009
Skills
Management, Program Management, Customer Service, Databases, Testing, Microsoft Office, Hospitals, Sales, Oracle, Medical Records, Security, Unix, Lotus Notes, Insurance, EDI, Inventory Management, Retail, Customer Satisfaction, Microsoft Excel, Time Management
Education
Nicholls State University 1996 — 2000
BS, Business Administration
Emdeon July 2015 - Present
Vanderbilt University Chemistry Department August 2014 - May 2015
Solar Decathlon June 2014 - May 2015
University of Cincinnati May 2014 - August 2014
Ohio Wesleyan University May 2012 - May 2013
Ohio Wesleyan University April 2012 - May 2013
Ohio Wesleyan University September 2011 - March 2012
Skills
Research, Student Affairs, Voice Quality, Higher Education, Critical Thinking, Public Speaking, Microsoft Excel, Data Entry, Customer Service, Supervising, Leadership, Social Media, Organization, Science, Chemistry, Microsoft Office, Volunteer Management, Community Outreach, Fundraising, PowerPoint, Event Planning
Education
Vanderbilt University 2013 — 2015
Bachelor's degree, Chemistry
Ohio Wesleyan University 2011 — 2015
Bachelor of Arts (B.A.), Chemistry
Emdeon June 2012 - December 2014
Cardinal Health July 2002 - February 2012
Skills
Lean Sigma, Kaizen, Business Process..., Operations Management, Management, Cross-functional Team..., Six Sigma, Team Leadership, Continuous Improvement, Process Improvement, Team Building, Training, Leadership, Healthcare
Education
Middle Tennessee State University
Combix Inc. November 2012 - Present
Emdeon May 2009 - Present
CX-Analytics October 2008 - May 2009
US Navy November 1996 - November 2000
Skills
CCNA, Cisco Technologies, BGP, OSPF, EIGRP, Router Config, Catalyst Switches, Cisco Routers, CCENT, CCNP, RIP
Education
Middle Tennessee State University
Bachelor of Science, Computer Science
Emdeon July 2008 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, HTML
Education
Minnesota State University, Mankato 1984 — 1989
Bachelor of Applied Science (B.A.Sc.), Computer Science
Boeing June 2010 - Present
Boeing October 2005 - June 2010
Emdeon May 2005 - October 2005
Emdeon August 2004 - May 2005
Skills
Object Oriented Design, C++, Boost C++, C, Java, PHP, Design Patterns, Software Design, Software Engineering, MySQL, Sybase, Git, ClearCase, GNU tools, GNU/Linux, CMake, GNU Autotools, JavaScript, Shell Scripting, Bash, Eclipse, Ant, REST, Autotools, Testing, Software Development, C#, System Architecture, Integration, Agile Methodologies
Education
Northern Arizona University 1999 — 2003
Bachelor of Science (B.S.), Computer Science and Engineering
Health Design Plus May 2014 - Present
Emdeon November 1983 - November 2013
Skills
Microsoft Excel, Microsoft Word, Time Management, Microsoft Access, Coordination, Customer Oriented, HIPAA, Project Management, Data Analysis, Customer Satisfaction, Compliance, Teamwork, Provider Relations, Insurance
Education
Ohio Northern University 1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General