Experience
Aon Hewitt  May 2014 - Present
Aon Hewitt  November 2009 - Present
IBM Global Business Process Services   August 1996 - June 2007
Ameritech Custom Business Services   August 1995 - August 1996

Skills
Project Portfolio..., Sales Support, Process Engineering, Business Process, Business Process..., Process Improvement, Outsourcing, Project Management, Team Management, Requirements Analysis, Business Process..., Pre-sales, ERP, SaaS, Solution Architecture, Change Management, Team Building, Management, BPO, Cloud Computing, HRO, Business Transformation, IT Outsourcing, Shared Services, Business Development, Leadership, Solution Selling, Workday, Performance Management, Governance, HR Transformation, Business Analysis, Program Management, Service Delivery, Sales Operations, Vendor Management, Human Resources, Consulting, CRM, HRIS

Education
Southern Illinois University, Carbondale   1994 — 1996
Bachelor of Science, Management Information Systems

Experience
Central Michigan University  August 2015 - Present
Central Michigan University  January 2015 - May 2015
IBM Global Business Process Services   November 2013 - May 2014
Swift Business Systems   May 2013 - October 2013
Swift Business systems   August 2012 - April 2013

Skills
Java, C++, C, JavaScript, Programming, HTML, Data Structures, MySQL, Operating Systems, Microsoft Office, PHP, Microsoft Excel, PowerPoint, Engineering, Windows, Databases, HTML5, SQL, Python, Visual Basic, VB.NET, css 3

Education
central michigan university   2014 — 2015
Master of Science (MS), Business Information system, 3.87/4

PSG College of Technology   2009 — 2013
Bachelor's degree, Information Technology, 7.46

Experience
Infosys  May 2015 - Present
Infosys  October 2014 - April 2015
Xchanging  February 2014 - July 2014
IBM Global Business Process Services   June 2013 - February 2014
IBM Global Services  June 2010 - February 2014
IBM Global Services  May 2006 - February 2014
IBM Global Business Services  May 2006 - February 2014
Leading US Corporations   February 2002 - May 2006
PricewaterhouseCoopers  January 1998 - January 2002
U.S.DataMax, Inc.   January 1993 - December 1997

Skills
Business Process, Outsourcing, ERP, Strategy, Management Consulting, Business Analysis, Business Transformation, BPO, Enterprise Architecture, Integration, Process Improvement, SDLC, Program Management, Supply Chain Management, Change Management, Project Portfolio..., Solution Architecture, SAP, Procurement, Project Management, Management, CRM, Business Process..., Leadership, Business Process..., Sourcing, Business Development, IT Outsourcing, IT Solutions

Education
Northern Illinois University   1991 — 1992
Masters, Industrial Management

PSG College of Technology, India   1986 — 1990
Bachelors, Mechanical Engineering

Vikaasa High School   1978 — 1986

Experience
Healthcare Consultant  June 2013 - Present
JR Dallas Properties   2009 - 2015
IBM Global Business Process Services   November 2004 - July 2013
HealthLink  November 2004 - July 2005
Medical Center of Lancaster   August 2002 - November 2004
Baylor Health Care System  March 2000 - August 2002
HCA  1999 - 2000

Skills
RTLS / RTAL, eMPI, Clinical Portals, Nursing informatics, Data Analytics, Electronic Medical..., Credentialling, Health Insurance, Transplant Services, Business Process..., Strategy and Change..., Systems Analyst, ICD-9 to ICD-10, CRM, Clinical Nurse..., EMR, Informatics, Process Improvement, Healthcare, Business Analysis, Healthcare Information..., Change Management, PMO, Strategy, Governance, Data Warehousing, Analysis, Healthcare Consulting, Management, Visio, Hospitals, Business Process..., Integration, Consulting, EHR, Business Process, Software Documentation, Software Implementation, Requirements Analysis, Project Portfolio...

Education
University of Massachusetts Dartmouth   1985 — 1990
Master of Science (MS), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing

Experience
Deloitte Consulting  October 2014 - Present
IBM Global Business Process Services   2010 - Present
IBM Corporation  June 2011 - October 2014
IBMH Corporation, Ltd.   June 2005 - October 2014
IBM Global Services  2010 - 2014

Skills
SAP Consulting, SAP FICO, FSCM, Business Analysis, Team Leadership, Functional..., Project Management, SAP Implementation, ERP, Management, Business Process, SAP ERP

Education
The Institute of Chartered Accountants of India   1973 — 1977
Chartered Accountant, Accounting and Finance

H R College of Commerce & economics   1971 — 1975
Bachelor of Commerce (B.Com.), Accounting and Finance

Experience
IBM Global Business Process Services   June 2013 - November 2014

Skills
C, Microsoft Office, Windows, SQL, Matlab, Microsoft Word, Microsoft Excel, ABAP, PowerPoint, English, JavaScript, Linux, HTML

Education
Portland State University   2015 — 2017
Master's degree, Digital IC design

amrita vishwa vidyapeetham   2009 — 2013
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

Experience
Intel Corporation  June 2015 - Present
IBM Global Business Process Services   July 2010 - December 2012

Skills
C, jQuery, VHDL, VLSI, Microcontrollers, Verilog, C++, Kernel Programming, Assembly Language, ModelSim, Xilinx ISE, Matlab, Cadence Virtuoso, Computer Architecture, Digital Electronics, Perl, Python, TCL, JavaScript, SystemVerilog, TCP/IP, Data Structures, Web Services, AJAX, HTML, Static Timing Analysis, Cadence, Linux, Operating Systems, Debugging, Programming, ASIC, Scripting

Education
University of Southern California   2013 — 2014
Master of Science (M.S.), Computer Engineering

Pune Institute of Computer Technology   2006 — 2010
BE, ENTC

SP college   2004 — 2006

Experience
IBM Global Business Process Services   April 2013 - Present
Abercrombie & Fitch  April 2011 - April 2013
Williams-Sonoma, Inc.   October 2010 - April 2011
Infosys Technologies Ltd  October 2006 - April 2011

Skills
Pro*C, RPM, PL/SQL, Retek, SIM, Unix Shell Scripting, Shell Scripting, Oracle SQL, Unix, Retail, SQL, Oracle, Requirements Gathering, User Acceptance Testing, Oracle Applications, Requirements Analysis, Oracle Forms, Solution Architecture, SDLC, Oracle SQL Developer

Education
Jawaharlal Nehru Technological University   2002 — 2006
B tech, Electrical and electronics

Experience
Century 21 Innovation   March 2014 - Present
Altitude Group Real Estate Agency   January 2014 - Present
Stellium Real Estate Agency   April 2013 - April 2014
Remax Mcgill Inc.   May 2012 - April 2013
Agencite   May 2009 - October 2012
Century 21 Services Plus   January 2004 - April 2009
REMAX ACTION 1992   June 2002 - July 2005
Surefire Commerce  2002 - 2004
IBM Global Business Process Services   January 1999 - July 2002
Air Canada  February 1995 - May 2001

Skills
Investment Properties, Relocation, Real Estate, Real Estate Transactions, Residential Homes, Sellers, Condos, Investors, Single Family Homes, First Time Home Buyers, Buyer Representation, Townhomes, Listings, Referrals, Waterfront

Education
McGill University
MIS, I/T

Experience
IBM Global Business Process Services   1995 - 2011

Education
Union College
Master of Science (M.S.), Computer Science

University of Colorado at Boulder
Bachelor of Arts (B.A.), Math and Physics

Squidwrench Collaborative Technology Group
Android Phone App Development

Experience
IBM Global Business Process Services   March 2014 - Present
IBM Global Business Services  October 2010 - February 2014
IBM Global Services  August 2008 - October 2010
IBM Global Services  August 2006 - September 2008
Tavant Technologies  March 2006 - August 2006
VeriSign  February 2005 - March 2006
Other  September 1996 - March 2005

Skills
Program Management, Software Project..., Agile Methodologies, Pre-sales, Project Management, XML, Integration, SOA, C++, Business Analysis, PMP, PMI, Sales, Customer Engagement, Technical Sales..., Proposal Leadership, Global Delivery, Solution Architecture, IT Strategy, SDLC, Requirements Analysis, Service Delivery, Management, Enterprise Architecture

Education
University of Mysore   1992 — 1996
Bachelor of Engineering (BEng), Electronics and Communication

The National College, Bangalore   1990 — 1992
Pre-University, Computer

Experience
PwC  October 2007 - July 2014
IBM Global Business Process Services   January 2002 - June 2007

Skills
Management Consulting, Business Process..., Business Transformation, Business Intelligence, Business Analysis, Business Process, IT Strategy, ERP, Change Management, Governance, IT Audit, PMO, Program Management, Business Process..., Process Improvement, SDLC, Project Management, Enterprise Software, Risk Management

Education
University of California, San Diego   1994 — 1998
BS, Management science

Experience
IBM Global Business Process Services   January 2012 - Present
Jackson County  October 2010 - December 2010

Skills
HTML, Java, Visual Basic, SQL, Windows, JavaScript, Perl, Databases, Troubleshooting, C++, Visual Studio, MySQL, CSS, Visio, Microsoft Office, Windows 7, IBM BPM, Lombardi

Education
Baker College of Jackson   2008 — 2010
Bachelor Degree, Computer Information Systems

Jackson Community College   2005 — 2007
Associate Degree, Science

Experience
Capgemini  August 2013 - Present
Cognizant Technology Solutions  June 2010 - August 2013
IBM Global Business Process Services   January 2007 - June 2010
vCustomer  February 2006 - December 2006

Skills
Quality Center, Test Planning, Quality Assurance, QTP, Test Automation, Manual Testing, Test Management, Oracle, SDLC, ALM, Test Management Tool, Test Case Generation, Requirements..., eTOM, BMC Remedy, SoapUI, Oracle SQL Developer, MySQL, Putty, Unix, Unix Shell Scripting, Java, JavaScript, Agile Testing, System Testing, Test Execution, Regression Testing, Black Box Testing, UAT coordination, Selenium, System Integration..., Telecom BSS, Amdocs Billing, Amdocs Order Management..., Cramer, Netcool, Web Services API, Database Testing, Perl Script, Siebel 7.x, Client Server..., COTS Integration, Computer Networking, Test Driven Development, Analytical Skills, Problem Solving, STLC, Iterative Methodologies, Natural Language, JCL

Education
Magadh University
Bachelor of Engineering (B.E.), Computer and Information Sciences, General

West Bengal Board of Secondary Education
West Bengal Board of Secondary Education, 10th

Experience
IBM Global Business Process Services   May 2014 - Present
Bristol-Myers Squibb  June 2013 - April 2014
PSEG  August 2013 - December 2013
Covanta Energy  March 2013 - May 2013
JPMorgan Chase  January 2011 - February 2013
Prudential Financial  January 2010 - January 2011

Skills
Financial Analysis, Microsoft Excel, Data Analysis, Financial Modeling, Microsoft Office, Leadership, Risk Management, Management, Customer Service, Project Management, Process Improvement, Strategic Planning, Financial Risk, Analytics, Sales, Strategic Sourcing, Negotiation, Total Cost Reduction, Relationship Management, IT Procurement, Sustainability, Supply Chain..., PeopleSoft, Finance, Credit, Wealth Management, Banking, Investments, Strategic Financial..., Sales Management, Access, Portfolio Management, Procurement, Insurance, Financial Services, Business Strategy, Financial Planning

Education
Rutgers University   2012 — 2013
Master of Business Administration (MBA), Supply Chain Management and Entrepreneurship

Jacksonville University   2004 — 2008
Bachelor of Science (BS), Aviation/Airway Management and Operations

Experience
IBM Global Business Process Services   September 2013 - Present
BAE Systems  February 2011 - September 2013
Lockheed Martin  June 1999 - February 2011
Zenith Data Systems  1989 - 1993

Skills
DoD, Government Contracting, Cross-functional Team..., Proposal Writing, Security, Business Development, Intelligence Analysis, Security Clearance, Strategic Planning, Executive Management, Program Management, Leadership, Systems Engineering, Federal Government, Integration, Aerospace, Engineering Management, Defense, Computer Security, Analysis, Information Assurance, Military, Earned Value Management, Process Improvement, New Business Development, Enterprise Architecture, Government, Requirements Management, National Security, C4ISR, Management, System Architecture, Configuration Management, Intelligence, PMP, Homeland Security, Navy, Requirements Analysis, Air Force, Command, Information Technology, RFP, FAR, Government Procurement, Top Secret, Organizational..., Army

Education
University of Maryland University College   1984 — 2012
BS & MS and second MS, Computer Systems Management and Cybersecurity Management

Experience
Amber Road  October 2014 - Present
Cognizant Technology Solutions  April 2011 - October 2014
IBM Global Business Process Services   August 2006 - February 2011

Skills
J2EE, J2SE, Web Design, XML, JavaScript, Eclipse, Web Services, Servlets, SQL, JDBC, Tomcat, Unix, Java Enterprise Edition, Core Java, JSP, JavaSE, Java

Education
University of Mysore   2006 — 2010
MS( Technology), Computer Science, Graduated with 3.8 GPA

Sri Venkateswara University   2003 — 2006
Bachelor of Science (B.Sc.), Computer Science and Electronics, Graduated with 94%

Experience
IBM Global Business Process Services   June 2013 - July 2015
National Informatics Center  January 2013 - May 2013
eBay  May 2012 - June 2012

Skills
C, C++, Java, SQL, JavaScript, Core Java, HTML, Microsoft Office, Programming, Windows, JSP, Android Development, CSS, Linux, Eclipse, Data Structures, XML, MySQL, Mobile Applications, Ubuntu, Java Enterprise Edition, Python, Unix, Android, Servlets, Shell Scripting, Web Development, PL/SQL, Software Engineering, NetBeans, PHP, C#, Matlab, jQuery, Algorithms, Hibernate, Ruby on Rails, JDBC, PostgreSQL, Oracle, Informatica

Education
The University of Texas at Dallas   2015 — 2017
Master’s Degree, Computer Science

Shanmugha Arts, Science, Technology and Research Academy   2009 — 2013
Bachelor’s Degree, Information Technology, GPA - 8.3/10

Smt Ramkuwar Devi Fomra Vivekananda Vidyalaya   2001 — 2009
XII, Computer Science

Experience
Northern Reflections  May 2010 - Present
Northern Reflections  August 2009 - May 2010
Northern Reflections  September 2008 - August 2009
Northern Reflections  May 2008 - September 2008
Northern Reflections  April 2006 - May 2008
IBM Global Business Process Services   May 2005 - November 2005
Pal Insurance Services Ltd, Pal Benefits Inc   2002 - 2004
SOTA Glazing Inc   2001 - 2002
Brandselite International Corporation   2000 - 2001
MDS Clinical Trial Laboratories, MDS Inc   1996 - 2000

Skills
Visual Merchandising, Technical Documentation, Photoshop, InDesign, Outstanding Customer..., Merchandising, Retail

Education
Sheridan College   1993 — 1996
Diploma, Systems Analyst

Waterdown District High School   1989 — 1993
OSSD, High School Diploma

Experience
DNA (my own contract agency)   December 2008 - Present
IBM Global Business Process Services   June 2011 - March 2012
NetEffects - Contract for AT&T   April 2010 - April 2011
Raytheon Polar Services Corporation   October 2009 - February 2010
Raytheon USAP McMurdo Antarctica   October 2009 - February 2010
AT&T  March 2008 - December 2008
Wyoming Department of Health  August 2006 - March 2008
Wyoming State Government   2006 - 2008
Department of Health  2006 - 2008
USDA  January 2006 - August 2006

Skills
Troubleshooting, Switches, Routing, WAN, Cisco, Firewalls, Checkpoint, Cisco Technologies, BGP, PIX, Network Engineering, Active Directory, VPN, Routers, OSPF, Switching, Cisco Routers, Network Administration, Network Security, Infrastructure, SAN, Cisco Security, Cisco IOS, Security, IIS, DHCP, TCP/IP, Windows Server, XP, CISSP, Disaster Recovery, VMware, DNS, Networking, Servers, IT Operations, Windows 7, Data Center, Juniper, Information Security, Linux, ITIL, Computer Security, Unix, System Administration, Cisco Nexus, Network Architecture

Education
Regis University   1985 — 1991
CIS

Experience
KP Solutions   March 2014 - Present
IBM Global Business Process Services   May 2012 - January 2014
IBM Australia  July 2010 - May 2012
IBM United States   September 2007 - July 2010
MM&P  January 2003 - September 2007
Bouchard Transportation  September 2005 - October 2006
Military Sealift Command  2000 - 2004

Skills
Maximo, Architecture Management, Transportation, Project Management, Operations Management, Netcool, Logistics, Supply Chain Management, Change Management, Integration, Requirements Analysis, Program Management, Enterprise Asset..., Business Process, Analysis, IT Strategy, IT Service Management, Business Process...

Education
Temple University - Fox School of Business and Management   2013 — 2016
Master of Business Administration (MBA)

United States Merchant Marine Academy   1996 — 2000
BS, Maritime Operations and Technology

Experience
IBM Global Business Process Services   November 2011 - Present
CDC Software  August 2009 - February 2012
Teradata  January 2009 - June 2010
Teradata  September 2006 - December 2008
SAS Institute  August 2001 - September 2006
Global Factory   2000 - 2001
Global Factory   2000 - 2001
Square D Company  1995 - 1999

Skills
Enterprise Software, Solution Selling, Professional Services, Business Intelligence, Cross-functional Team..., SaaS, Data Warehousing, Software Project..., Go-to-market Strategy, Strategy, CRM, Cloud Computing, Management, Sales Management, Business Alliances, Executive Management, Pre-sales, Sales, Lead Generation, Product Management, Sales Process, Channel Partners, Demand Generation, Salesforce.com, Business Development, Software Industry, Strategic Partnerships, Sales Enablement, Analytics

Education
Mercer University - Stetson School of Business and Economics   2000 — 2001
MBA, International Business

Experience
Wells Fargo Home Mortgage  August 2015 - Present
Seterus/ IBM Global Process Services   February 2012 - Present
Brock & Scott, PLLC   September 2012 - January 2013
IBM Global Business Process Services   August 2011 - September 2012
IBM Global Business Process Services   July 2010 - September 2012
Wells Fargo Home Mortgage  September 2011 - January 2012
Southwood Realty Co.  2008 - 2010

Skills
Business Analysis, Customer Service, Team Management, Team Leadership, Program Management, Requirements Analysis, Litigation, Mortgage Banking, Business Planning, Foreclosures, Expert Witness, Fannie Mae, Mortgage Industry, Banking, Microsoft Office, Training, Strategic Planning, Management, Microsoft Excel, Mortgage Servicing, Loans, Risk Management, Microsoft Word

Education
University of North Carolina at Greensboro

University of North Carolina at Greensboro

Experience
The 56 Group, LLC - Customer Engagement & CRM Strategy Consulting   April 2007 - Present
ULA - Joint Venture of Lockheed Martin Space Systems and Boeing Defense, Space & Security   October 2006 - March 2007
DIRECTV now part of the AT&T Family  May 2005 - October 2006
Jefferson Wells  May 2004 - May 2005
EMCI PROFESSIONAL SERVICES   July 1997 - May 2004
IBM Global Business Process Services   September 1994 - July 1997
Reuters America  March 1992 - September 1994
Thomson Reuters  March 1986 - March 1992

Skills
Strategy, Business Strategy, Business Transformation, Management Consulting, Business Development, Leadership, Organizational..., Operations Management, Strategic Planning, Organizational..., Organizational Design, Sales, Marketing, Strategic Consulting, Change Management, Program Management, Executive Coaching, Governance, Leadership Development, Solution Selling, Management, Executive Management, Public Speaking, Storytelling, Start-ups, Strategic Thinking, Negotiation, CRM, Mergers & Acquisitions, Corporate Finance, Finance, Employee Engagement, IT Strategy, Team Building, Business Process..., Leading Positive Change, Process Improvement, Communication, Training, Corporate Governance, Strategic Communications, Strategic Partnerships, Customer Engagement, People Change, Social Enterprise, Social Marketing, Social CRM, Healthcare Information..., Information Technology, Privacy Regulations

Education
Norwich University College of Graduate and Continuing Studies   2008 — 2010
Master of Business Administration (MBA)

Stony Brook University
Bachelor of Arts (BA)

The University of Texas at Arlington   2000 — 2000
N/A

Experience
The Greenbrier Companies  February 2013 - March 2015
R&S PAINTING   April 2011 - February 2013
B4 GRAIN / THE ANDERSON’S   April 2010 - April 2011
Kelly Services  August 2008 - April 2009
Kelly Services  April 2008 - July 2008
Kelly Services  October 2007 - April 2008
Wolfe Construction   August 2002 - September 2007
Western Distributing Company  November 1999 - July 2002
IBM Global Business Process Services   August 1998 - November 1999
Blue Cross and Blue Shield  November 1997 - July 1998

Skills
Financial Statements, Audit Reviews, General Ledger, GAAP Compliance, Account Reconciliation, Budget Planning /..., Inventory Control, Relationship Management, Thrive in..., Balance Sheet..., Project Management, Reporting /..., Cost Accounting, Fixed Assets, Variance Analysis, Sales & Use Tax..., Product Costing, Bank Statements, Forecasting, Budgets, Operations Management, Management, Managerial Finance

Education
Regis University   1990 — 1993
Bachelor of Science (BS), Accounting and Finance, 3.48

Sterling High School   1981 — 1985
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.49

Experience
Athene Annuity & Life Assurance Company  November 2011 - Present
IBM Global Business Process Services   June 2010 - November 2011
Hallmark Gold Crown Store  September 2007 - June 2010
CSC - Computer Sciences Corporation  August 2003 - September 2006
CSC - Computer Sciences Corporation  November 2001 - August 2003
CSC - Computer Sciences Corporation  October 1996 - November 2001

Skills
Fixed Annuities, Leadership, Training, Process Improvement, Management, Associate Annuity..., Customer Service, Public Speaking, Team Building, Coaching, Expository Preaching, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Strategic Planning, Event Planning

Education
Newberry College
Bachelor of Science (B.S.), Accounting

Experience
SRA International  December 2014 - Present
Branch Technical Services   May 2014 - November 2014
Cornell Technical Services  September 2008 - April 2014
IBM Global Business Process Services   January 2005 - September 2008
Gartner  April 1997 - August 2003
US Life Insurance Co   December 1995 - April 1997

Skills
ITIL v3 Foundations..., Business Process..., Business Process Design, Management Consulting, Service Level Management, IT Service Management, DoD Top Secret Clearance, Business Process..., Team Leadership, Team Management, Team Facilitation, Team Building..., Presentation Skills, Presentation Development, Process Flow..., CRM, Performance Measurement, Performance Metrics, Service Desk Management, Service Desk Strategies

Education
Penn State University
Bachelor of Arts (B.A.), Visual and Performing Arts

Experience
n/a  July 2015 - Present
IBM Global Business Process Services   December 2007 - June 2015
AT&T  May 2000 - December 2007
Ameren  July 1994 - May 2000

Skills
Technical Support, ZOS systems programming, Mainframe performance..., REXX coding and..., ZOS assembler coding..., SAS/MXG coding and...

Education
University of Missouri-Columbia   1970 — 1973
Bachelor of Arts (B.A.), History, 3.8

Experience
HealthTech Services   December 2014 - Present
Pinstorm  May 2013 - May 2014
Stream Global Services  August 2010 - April 2013
Zenith Infotech  March 2010 - August 2010
IBM Global Business Process Services   November 2005 - December 2009

Skills
Healthcare Information..., Network Administration, Computer Network..., IT Hardware Support, Computer Technology, Social Networking, Microsoft Word, Process Improvement, Microsoft Office, Management, Microsoft Excel, Leadership, Sales, Windows, Customer Service, Project Management, Research, Team Management, Windows 7

Education
University of Mumbai
Bachelor’s Degree, Finance and Financial Management Services

K K Shah Collge of Commerce and Arts   1999 — 2001
Associate’s Degree, Accounting and Finance

Holy Paradise English High School
High School, SSC Maharashtra Board

Experience
IBM Global Business Process Services   May 2015 - Present
MACFADDEN  May 2008 - May 2015
MACFADDEN/SYSTEMS INTEGRATION GROUP, Inc.   August 2006 - May 2008

Skills
Oracle, Microsoft Office, Kofax, Mashups, Serena, SQL, NEMIS, SAP HR, Program Management, Databases, Oracle Applications, PL/SQL

Education
University of Louisiana at Monroe
Bachelor of Business Administration (B.B.A.), Marketing

University of Louisiana at Monroe
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences, General

Wossman High School

Experience
IBM Global Business Process Services   September 2011 - Present
Department of Veterans Affairs  December 2004 - September 2011
IBM Global Services  September 2000 - April 2002

Skills
Network Architecture, PKI, Firewalls, Security Technologies, Security Infrastructure, Application Security, CCSE, Security Assessments, Access Management, VA, Security Architecture..., Infrastructure Security, Vulnerability Management, Security Awareness, Security Research, Data Loss Prevention, Security Policy, Penetration Testing, Computer Security, Security, Data Center, Intrusion Detection, Windows Server, DLP, Information Assurance, Disaster Recovery, Network Security, Information Security..., Checkpoint, Information Security, Networking, Vulnerability Assessment, CISSP, Business Continuity, Servers, WAN, Identity Management, Security Audits, NIST, PCI DSS, FISMA, ISO 27001, Information Technology, Siteminder, Routers, Enterprise Architecture, VPN, CEH, Governance, IT Audit

Education
University of Phoenix   2004 — 2008
Information Technology, Masters

Experience
IBM Global Process Services  January 1997 - Present
IBM Global Business Process Services   January 1997 - March 2014
Prudential Financial  September 1975 - December 1996
Long Branch NJ Board of Education   September 1973 - June 1975

Skills
Global Sourcing, SEI CMM

Education
Montclair State University   1969 — 1973
Bachelor of Arts (BA), Mathematics

Weehawken High School   1965 — 1969

Experience
IBM Global Business Services  August 2012 - Present
IBM  July 2010 - August 2012
IBM Global Business Process Services   October 2005 - July 2010
IBM Tivoli Software  August 2003 - September 2005
IBM Software Group  December 2001 - August 2003
IBM Tivoli Software  October 1999 - December 2001
IBM Tivoli Software  January 1998 - October 1999

Skills
Software Development, CRM, Pre-sales, Program Management, Information Management, Cloud Computing, Agile Methodologies, Testing, Software Project..., Project Management, DB2, Business Analysis, Databases, Product Management, IT Strategy, Integration, Enterprise Architecture, Solution Architecture, ITIL, Business Intelligence, Enterprise Software, Management, IT Service Management, Project Portfolio..., Vendor Management, IT Outsourcing, SDLC, Scrum, Service Management, PMP, Service Delivery, Virtualization, Professional Services, Business Development, Business Transformation, Outsourcing, ERP, Agile Project Management, SaaS, Information Technology, Business Process..., Business Process, Management Consulting, IT Management, Requirements Analysis, SOA, Data Center, Project Delivery, Business Process Design, PMO

Education
Old Dominion University   1984 — 1987
MBA, Management Information Systems

Old Dominion University   1984 — 1987
Master of Business Administration (M.B.A.), Management Information Systems and Services

Experience
IBM Global Business Process Services   July 2014 - Present
The Georgia Club  November 2013 - May 2014
Carl Vinson Institute of Government  June 2013 - May 2014
Racquetech   August 2011 - July 2013
Carceron   2009 - 2010

Skills
Salesforce.com..., Salesforce.com..., iOS Development, Swift, SQL, Blockchain, Java, Software Development, Business Analysis, CSS, Economics, Android Development, Web Development, Tennis, Computer Hardware, Sandwiches, Bitcoin, HTML

Education
The University of Georgia   2010 — 2014
Bachelor of Business Administration (BBA), Management Information Systems, General

Experience
IBM  February 2014 - Present
IBM Global Business Process Services   August 2013 - Present
S.E. Busby   January 2011 - Present
CVS Caremark Corporation  January 2000 - December 2010

Skills
Pharmacy, Pharmacy Automation, Medicare Part D, Pharmaceutical Industry, HIPAA, Healthcare, Software Documentation, Pharmacy Technicians, Healthcare Information..., Microsoft Office, Customer Service

Education
Saint Leo University   2011 — 2013
Bachelor's degree, Computer and Information Systems Security/Information Assurance

Experience
RealPage, Inc.   August 2015 - Present
IBM Global Business Process Services   January 2014 - August 2015
IBM  November 2012 - January 2014
IBM  August 2012 - November 2012
CTG Healthcare Solutions  May 2011 - August 2012
Dell  November 2009 - April 2011
Perot Systems  December 2005 - January 2010
Accenture  September 2003 - December 2005

Skills
Healthcare, EHR, Leadership, Recruiting, Professional Networking, Applicant Tracking..., Training, Talent Services, Solution Delivery, Behavioral Interviewing, Business Networking, Transition Planning, Human Resources, Public Sector, Organization Of Events, Strategy, Healthcare Information..., EMR, Management, Program Management, Vendor Management, Process Improvement, SDLC, Consulting, CRM, Business Process..., Technical Recruiting, Business Development, Internet Recruiting, Telecommunications, Networking, Employee Benefits, Outsourcing, Team Management, Talent Acquisition, Benefits Negotiation, Business Analysis, Sourcing, Business Intelligence, Information Technology, Hiring, Temporary Placement, Screening, Contract Recruitment, Resource Management, IT Strategy, Executive Search, College Recruiting, Screening Resumes, BPO

Education
Texas State University   1987 — 1989

Experience
IBM Global Business Process Services   May 2015 - Present
Seven Step RPO  September 2014 - Present
Seven Step RPO  May 2013 - Present
Walt Disney World  June 2012 - January 2013
Syracuse University  May 2011 - August 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Communication, Customer Service, Broadcast, Social Media, Digital Media, Sales, Recruiting, Applicant Tracking..., Taleo, Google Docs, Interviews, Teamwork, Human Resources, College Recruiting, Networking, Leadership, Training, Onboarding, Talent Acquisition, Technical Recruiting

Education
SUNY Oswego   2007 — 2011
Bachelor of Arts (BA), Broadcasting-Mass Communication

Experience
- Independent  July 2013 - Present
Simpson Fire Department   June 2011 - Present
NACCO Materials Handling Group  May 2011 - July 2013
IBM Global Business Process Services   January 2011 - May 2011
Collabera  March 2010 - June 2010
Virteva  June 2008 - February 2009
US Bank  October 2007 - February 2008
Cargill  December 2006 - October 2007
Consultant  May 2002 - October 2006
American Express  January 1999 - April 2002

Skills
Project Management, Leadership, Information Technology, Business Intelligence, Building Relationships, Operating Budgets, Six Sigma, Supervision, Communication, Business Process..., Data Analysis, Teradata Data Warehouse, Strategic Planning, IT Strategy, Business Development, Salesforce.com, Infrastructure, Telecommunications, Call Center Development, PMI, Lean Manufacturing, IT Governance, IT Steering Committee, Cloud Adoptation

Education
Wayne Community College   1976 — 1979
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities

Metropolitan State University
Bachelor of Arts (BA), CIS/MIS

Experience
Cap Gemini Ernst & Young  August 2010 - Present
ASUG - Americas' SAP Users' Group   2007 - Present
IBM Global Business Process Services   2012 - 2013
IBM Global Business Process Services   2012 - 2013
Accenture Services  2011 - 2012
Stanley Black & Decker  February 2006 - August 2010
Thomson West  2001 - 2006
Computer Aid Inc  2000 - 2001
Tractor Supply Company  1998 - 2000
IBM  1996 - 1998

Skills
SAP BW, SAP R/3, SAP HR, Business Intelligence, SAP, Business Process, Outsourcing, Business Process..., SAP ERP, ABAP, ERP, SD, ITIL, SAP MM, Materials Management, CRM, Project Management, Requirements Analysis, SAP SD, Management, Integration, Business Analysis, Business Objects, Business Process Design, Data Migration, Data Warehousing, IT Strategy, SAP CRM, SDLC, Master Data Management

Education
RMC Project Management at DC   2009 — 2009

University of Mysore   1992 — 1995
Master of Science, Computer Appplications

University of Mysore   1989 — 1992
Bachelor of Science, Physics, Computers, Electronics, Maths

CSC training center
ITIL - Intermediate

Experience
CDI Corporation  September 2015 - Present
RealSmart Investments, LLC   October 2014 - Present
Georgia Department of Corrections  January 2012 - September 2014
Centers for Disease Control and Prevention  March 2006 - January 2012
RealSmart Investment, LLC   September 2003 - March 2006
E*TRADE Financial Corporation  May 2000 - September 2003
ITC Delta Com   September 1999 - May 2000
IBM Global Business Process Services   March 1999 - September 1999
En Pointe Technologies  January 1998 - March 1999
U.S. Army, Signal Corp   November 1985 - September 1997

Skills
Cisco Networking Devices, Wireless Communications..., Enterprise Network..., F.C.C. Licensed..., Radio Encryption..., Computer Hardware, Server Administration, Cable Management, Electric Power, Team Leadership

Education
University of Maryland College Park
Computer Science

Crenshaw High

Experience
FSV Payment Systems  August 2013 - Present
FSV Payment Systems  September 2012 - August 2013
FSV Payment Systems  September 2011 - September 2012
eCommLink  December 2009 - August 2011
eCommLink  October 2005 - December 2009
Hewlett Packard  April 2003 - September 2005
Houston Casualty Company  1999 - 2001
IBM Global Business Process Services   1996 - 1999
Price Waterhouse  1992 - 1996

Skills
Project Management, Integration, Business Process, Business Analysis, Vendor Management, Payments, Electronic Payments, Process Improvement, Business Strategy, SDLC, Program Management, Contract Negotiation, Cross-functional Team..., Team Leadership, Change Management

Education
University of Texas   1990 — 1992
MBA, Marketing

Rice University   1984 — 1988
BA, History

Experience
Wells Fargo  May 2014 - Present
Charles Schwab  January 2014 - April 2014
Wells Fargo  March 2010 - December 2013
KMD Global   May 2007 - May 2012
Target  May 2007 - March 2010
Sprint  October 2004 - May 2007
IBM Global Business Process Services   October 1997 - October 2004

Skills
IT Strategy, Program Management, Change Management, Resource Management, Business Strategy, IT Service Management, Business Transformation, Mergers & Acquisitions, P&L Management, Business Process..., Business Process..., PMO set-up, Leadership, Management, Project Delivery, Entrepreneurship, Operational Excellence, Start-ups, Global Delivery, Six Sigma, PMO, BFSI, IT Outsourcing, Pre-sales, Account Management, Integration, Retail Banking, Full P&L Responsibility, Full P&L, Enterprise Architecture, SDLC, Telecommunications, Business Intelligence, Consulting, CRM, Software Project..., PMP, Strategy, Pharmaceutical Industry, SOA

Education
Shivaji University   1993 — 1997

J D Tytler School   1990 — 1992
High School

Experience
IBM Global Business Process Services   1994 - 2015

Skills
ERP, SAP, Business Analysis, SAP ERP, SAP R/3, IT Strategy, Business Process, Integration, Business Intelligence, Business Process..., Management Consulting, Process Improvement, Business Process Design, Requirements Analysis, SAP Implementation

Education
Fairleigh Dickinson University – Hackensack, NJ   1981 — 1985
MBA, Finance

Penn State University   1975 — 1979

Experience
Genentech  May 2009 - Present
IBM Global Business Process Services   April 2004 - April 2009

Skills
Requirements Gathering, SDLC, PMO, Agile Methodologies, Business Analysis, Project Management, Visio, Software Documentation, Requirements Analysis, Quality Assurance, Software Project..., Business Requirements, Integration, PMP

Education
Kamehameha

Santa Clara University
BS, Computer Engineering

Experience
Tableau Software  July 2015 - Present
IBM Global Business Process Services   October 2013 - April 2015
cyberThink Inc  September 2011 - September 2013
HP Enterprise Services  January 2009 - May 2011
Electronic Data Systems  January 2008 - January 2009
Bristol-Myers Squibb  February 2000 - January 2008

Skills
Vendor Management, ITIL, Outsourcing, IT Service Management, SDLC

Education
Rutgers, The State University of New Jersey-Newark   1992 — 1995

Experience
IBM Global Business Process Services   September 2006 - April 2010

Education
University of Sussex   2005 — 2005

Penn State University   2001 — 2005
Bachelor of Science, Environmental Resource Management

Experience
Cigna  May 2009 - Present
IBM Global Business Process Services   July 2008 - January 2009

Skills
Software Development, Software Documentation, Microsoft SQL Server, Systems Analysis, Data Analysis, Database Design, Project Management, SQL, Java, Microsoft Office, Enterprise Architecture

Education
The University of Connecticut School of Business   2012 — 2014
Master of Science (MS), Business Analysis and Project Management

Syracuse University   2006 — 2007

Experience
Green & Healthy Homes Initiative  May 2014 - Present
IBM  July 2013 - May 2014
Fix the Debt Campaign  August 2012 - July 2013
IBM Global Business Process Services   January 2012 - August 2012
IBM  September 2009 - December 2011
RexCorp Realty  June 2008 - August 2008

Skills
Business Process..., Strategic Planning, Financial Modeling, SharePoint, Business Intelligence, Business Analysis, Business Process, SDLC, Process Improvement, Insurance, Analysis, Requirements Gathering, Visio, Vendor Management, Management Consulting, Requirements Analysis, Risk Management, Program Management, Strategy, PMP, Data Analysis, PMO, IT Strategy, Project Portfolio..., Analytics, CRM, Resource Management, Change Management, Integration, Business Transformation, Team Leadership, Cross-functional Team..., Project Management

Education
Loyola College in Maryland   2005 — 2009
BBA, Finance

Fordham Prep

Experience
Moody's Corporation  May 2014 - Present
Vitech Systems Group  February 2011 - May 2014
IBM Global Services  June 2008 - February 2011
IBM Global Business Process Services   September 2005 - June 2008

Skills
Software Project..., User Acceptance Testing, Testing, SDLC, Business Analysis, Management, Solution Architecture, Business Transformation, Requirements Analysis, IT Strategy, Integration, Business Process

Education
Stevens Institute of Technology   1999 — 2004
Bachelor of Engineering (B.E.), Engineering management

Experience
IBM Global Business Process Services   August 2015 - Present
Anthelio Healthcare Solutions  August 2010 - August 2015
Anthelio Healthcare Solutions  August 1999 - August 2010
General Health System  August 1994 - October 1999
Encore Associates   January 1990 - August 1994

Skills
ITIL, SDLC, Customer Relations, Revenue Cycle, IT Management, Healthcare IT, HL7, Process Improvement, Disaster Recovery, Healthcare Information..., Customer Service, SharePoint, Visio, Software Documentation, Integration, Vendor Management, Business Analysis, Project Management, Software Development, Program Management, Management, Leadership, Software Project..., Microsoft SQL Server

Education
Louisiana State University and Agricultural and Mechanical College   1984 — 1991
BS, Computer Science

Experience
New York Life Insurance Company  September 2013 - Present
New York Life  January 2007 - August 2013
New York Life Insurance Company  May 2003 - September 2007
JPMorgan Chase & Co.   January 2002 - May 2002
IBM Global Business Process Services   April 2001 - December 2001

Skills
Financial Services, Insurance, Project Management, Business Analysis, Microsoft Office, Marketing, Microsoft Excel, Life Insurance, Visio, Strategic Planning, Sales, Account Management, Relationship Management, Lotus Notes, Social Media, Risk Management, Call Centers, Team Management

Education
Chubb Institute of Technology   2000 — 2000
Certification, System, Networking, and LAN/WAN Management/Manager

Suffolk County Community College   1999 — 1999
Business Administration, Business Administration

Experience
SMARTPOLL® Election Solutions   February 2015 - Present
IBM Global Business Process Services   July 2012 - February 2015
Birlasoft  August 2010 - June 2012
Xchanging Pte Ltd   January 2008 - March 2010
Signature Technologies Sdn Bhd   June 2006 - December 2007

Skills
SAP Netweaver Portal, SAP Portal, WebDynpro, SAP Netweaver, ABAP, Oracle, PL/SQL, Java Enterprise Edition, SDLC, Pre-sales, JSP, SQL, Business Intelligence, Requirements Gathering, Core Java, Business Analysis, Requirements Analysis, Web Services, Solution Architecture, SOA

Education
Osmania University   2003 — 2006
Master of Computer Applications (M.C.A.), Computer Applications

Osmania University   2000 — 2003
Bachelor of Computer Applications

Experience
Physicians Mutual  July 2009 - Present
AT&T  October 2007 - June 2009
The Home Depot  April 2007 - October 2007
IBM Global Business Process Services   March 2006 - April 2007
Bellsouth Technology Solutions  August 2005 - March 2006

Skills
Java Enterprise Edition, Java, Agile Methodologies, XML, Oracle, SQL, JavaScript, Web Services, Software Development, Unix, Spring Framework, REST, SOAP, SoapUI, DB2, Microsoft SQL Server, WebSphere Application..., WebSphere Message Broker, IBM Integration Bus, Struts, Hibernate, JPA, EJB, WebSphere MQ, JUnit, Eclipse, Perforce

Education
University of North Texas
Master’s Degree, Computer Science

Experience
IBM Global Business Process Services   2014 - Present
Freddie Mac  2012 - October 2014
Marriott International  October 2010 - August 2012
Fannie Mae  May 2009 - September 2010
JORDAN DRESDEN COMMUNICATIONS, LLC, Baltimore, MD   April 2008 - April 2009
GMAC Bank  December 2004 - March 2008
Fannie Mae  October 2000 - October 2004

Skills
Analysis, Business Intelligence, Financial Analysis, Financial Risk, Management, Finance, Marketing, Credit, ArcGIS, Survey Research, Modeling, Logistic Regression, SAS, Data Analysis, Market Risk

Education
The George Washington University   1998 — 2001
MBA, Finance & Economics

The George Washington University   1993 — 1996
Bachelor of Science, Economics, Statistics

Experience
IBM Global Business Process Services   October 2012 - Present
Gander Mountain  August 2011 - October 2012
Logic Information Systems  November 2008 - August 2011
Accenture  November 2004 - October 2008

Skills
Retek, RPM, Pro*C, Allocation, Technical Design, PL/SQL, Production Support, Warehouse Management, Ksh, Unix Shell Scripting, Merchandising, Retail, POS, SIM, Replenishment, Inventory Management, Data Warehousing, ETL, Unix, SQL, Integration

Education
Mapua Institute of Technology   1997 — 2001
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering

Experience
IBM Global Business Process Services   January 2014 - Present
Portfolio Recovery Associates, Inc.   March 2013 - December 2013
Rand McNally Inc   July 2006 - March 2013
Rand McNally  February 2004 - July 2006
Anixter Inc  March 2003 - February 2004
Anixter  2000 - 2003
Bond Technologies Inc   March 1999 - March 2000
Bond  1997 - 2000

Skills
HP Quick Test Pro(QTP), IBM Rational..., HP Quality Center, QTP, Testing, Quality Assurance, Automation, SQL, Test Planning, Test Cases, Visual Basic, Eclipse, IBM AppScan, Rational Performance..., Quality Center, Scrum, Agile Methodologies, IBM Certified, Software Development, Microsoft SQL Server, Visual Studio, Test Automation, Web Applications, Web Services, Manual Testing, Performance Testing

Education
IBM Certification course   2012 — 2012
IBM Rational Performance Tester Certification, Performance Tester

Oakton Community College   1994 — 1996
Computer Science

Rebus Consulting Inc

Ukraine Donetsk   1987 — 1991
Bachelor of Science (BS), Electrical and Electronics Engineering

Experience
Verizon Wireless  April 2015 - Present
SiriusXM Connected Vehicle Services   August 2014 - January 2015
SAI Technologies Inc   2014 - 2015
AT&T  2011 - 2013
IBM Global Business Process Services   2010 - 2013
Nationwide Insurance  April 2010 - February 2011
Patni Computer Systems  January 2006 - February 2010

Skills
Test Automation, QTP, Quality Center, Test Planning, Regression Testing, Manual Testing, Test Management, Web Services, Scrum, Java, Test Strategy, Test Cases, System Testing, Software Quality..., JUnit, SAS programming, SAS, ETL Tools, SDLC

Education
Jawaharlal Nehru Technological University   2003 — 2005
M.Tech, Electrical & Electronics

Experience
Entergy Nuclear Operations  October 2010 - Present
IBM Global Business Process Services   March 2008 - June 2009

Skills
Maximo, Primavera P6, Nuclear, MS Project, Power Plants, Process Scheduler, Energy, Project Planning, Preventive Maintenance, Project Management, Business Process, Business Process..., Process Improvement

Education
Oklahoma State University
BS, Construction Management

Experience
Intel Corporation  February 2014 - Present
North Carolina State University  August 2012 - December 2013
Intel Corporation  May 2013 - August 2013
Independent Study under Dr. Huiyang Zhou   January 2013 - May 2013
IBM Global Business Process Services   August 2010 - June 2012
Manipal Dot Net Pvt Ltd  November 2008 - May 2010
Bharat Heavy Electricals Ltd  June 2008 - July 2008

Skills
Verilog, VLSI, VHDL, Cadence Virtuoso, Integrated Circuit..., FPGA, C, Xilinx, RTL design, Microcontrollers, Embedded Systems, Unix, Computer Architecture, Device Drivers, USB, Shell Scripting, C++, Microprocessors, Testing, Programming, Functional Verification, Perl, Software Development, Debugging, SystemVerilog, Pspice, ASIC, PSpice, RTL Design

Education
North Carolina State University   2012 — 2013
Master's degree, Computer Engineering, 3.73/4.0

Manipal Institute of Technology   2006 — 2010
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering, 9.21/10.0

Experience
IBM Global Business Process Services   June 2014 - Present
EMC  January 2010 - April 2014
ClickAngel   August 2008 - December 2009

Skills
Unix, Clariion, Symmetrix, Perl, EMC Storage, Storage Area Networks, Storage, Business Analysis, NAS, Brocade, Disaster Recovery, Virtualization, VMware, Data Center, SAN, Servers

Education
University of Madras   2000 — 2004
B.E, Computer Science

viswabharathi public school, Gudivada   1996 — 1998
High School

Experience
IBM Global Business Process Services   October 2003 - Present
Leading Manufacturing and Distribution Wine and Spirits Company   June 2009 - October 2012
IBM Global Business Services  May 2009 - March 2010
Leading North American Construction Company   August 2008 - April 2009
Global Supplier of Heavy Construction Materials   January 2004 - June 2008
Price Waterhouse Management Consultants  1999 - 2003
Growtth Consulting   1998 - 1999
Nanya Plastics   1994 - 1997

Skills
Business Process, ERP, Business Process..., Business Intelligence, Program Management, IT Strategy, Business Analysis, Oracle, Requirements Analysis, Business Transformation, Strategy, Procurement, SDLC

Education
University of South Carolina - Darla Moore School of Business   1997 — 1998
IMBA, Business Operations Management

WU (Vienna University of Economics and Business)   1997 — 1998
IMBA, International Business

North Carolina State University   1989 — 1994
BS, Textile Technology

Experience
University of Oklahoma - Health Sciences Center  2011 - Present
University of Oklahoma  July 2007 - January 2011
IBM Global Business Process Services   January 1997 - July 2007

Skills
Health Education, Public Speaking, Healthcare, Event Planning, Organizational..., Project Management, Financial Accounting, Strategic Planning, Leadership

Education
Southern Nazarene University   2010 — 2011
MBA, Health Care Administration

Northeastern State University
Bachelor of Business Administration (B.B.A.)

Experience
IBM Global Business Process Services   August 2015 - Present
IBM  August 2013 - August 2015

Education
University of Maryland - Robert H. Smith School of Business   2008 — 2013
Bachelor's Degree, Accounting

University of Maryland - Robert H. Smith School of Business   2008 — 2013
Bachelor's Degree, Management Information Systems, General

Experience
Kaap Computers Inc   October 2004 - January 2013
Spartan Computers   April 2007 - July 2012
Netowrx Inc   January 2005 - September 2007
ACS, Inc  December 2003 - August 2004
IBM  February 2003 - December 2003
IBM Global Business Process Services   February 2001 - December 2002
University of North Carolina at Chapel Hill  2000 - 2001
GTE  March 2000 - April 2000
Gwinnett County Government  November 1999 - March 2000
Inacom Information Systems - Salisbury MD  December 1997 - November 1999

Skills
Troubleshooting, Active Directory, Windows Server, Windows 7, Computer Hardware, Windows, Windows XP, Network Administration, Technical Support, Microsoft Office, Software Installation, Servers, System Administration, VMware, Microsoft Exchange, Networking, Project Management, Computer Repair, HTML, Operating Systems, Disaster Recovery, Hardware, Help Desk Support, Databases, Testing, Access, Storage, Solaris, Antivirus, Computer Security, Laptops, Security, System Deployment, Network Security, Printers, Firewalls, Wireless Networking, VPN, Information Technology, HP, DNS, TCP/IP, Microsoft Technologies, Routers, Server Administration, Remote Desktop, Windows Vista, Microsoft SQL Server, BMC Remedy, Routing

Education
Strayer University   2006 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Experience
IBM  January 2015 - Present
IBM Global Business Process Services   January 2015 - Present
Storage Pros   October 2014 - January 2015
Pogoda Companies  June 2012 - May 2014
B Abell LLC   January 2012 - November 2012
M and M Distribution   November 2011 - January 2012
State of Michigan  June 2009 - November 2009
Lay Z Boy Furniture Galleries   March 2008 - September 2008
Meijer  November 2003 - January 2008
Speedway SuperAmerica LLC  January 2002 - September 2003

Skills
Technical Writing, Editing, Release Management, Java, C#, .NET, Python, HTML, CSS, Creative Writing, Process Scheduler, Public Speaking, Microsoft Office, Outlook, Inventory Management, Management, Writing, Data Entry, Customer Service, File Management, Microsoft Word, PowerPoint, Microsoft Excel, Access, Time Management, Administrative..., Teamwork, Customer Satisfaction, Software Documentation, Research, Mac, Training, Retail, Sales, Inventory Control, Facebook, Leadership, Web Site Production, Resume Writing, Adobe Acrobat, Interpersonal..., Loss Prevention, Office Management, Supervising, Inventory, Policy, Microsoft Publisher, Merchandising

Education
Lansing Community College   2013 — 2014
Associate of Business, Computer Programmer/ Analyst

Michigan State University   1999 — 2011
BA, English/ Creative Writing

Montcalm Community College   1998 — 2009
AA, Arts

central montcalm high school

Experience
Walt Disney World  April 2012 - Present
IBM Global Business Process Services   April 2008 - March 2012
IBM Global Business Process Services   June 1999 - March 2008
AT&T Global Services  February 1991 - June 1999

Skills
Project Management, Project Planning, Risk Management, Business Analysis, Management, Servers, Program Management, MS Project, Vendor Management, Process Improvement, ITIL, PMO

Education
Jacksonville University
Bachelor of Arts (B.A.), Business Administration and Management, General

Nova Southeastern University
Master of Bachelor of Administration MBA, Business Administration, Management and Operations

Experience
IBM Global Business Process Services   July 2014 - Present
Molded Fiber Glass (MFG) Companies   January 2014 - June 2014
Kohl's Department Stores  August 2011 - October 2012

Skills
Microsoft Office, Matlab, AutoCAD, Teamwork, CAD, Pro Engineer, C++, ANSYS

Education
University of North Texas   2010 — 2014
Bachelor's degree, Mechanical and Energy Engineering

Trenton High School   2006 — 2010

Experience
State of Nevada  2008 - Present
Microsoft Licensing, GP  2003 - 2006
Washington Group International  2001 - 2002
IBM Global Business Process Services   2000 - 2001
Ernst & Young, LLP   1997 - 1999
Ryder System, Inc.   1990 - 1997

Skills
Business Requirements, Project Management, Program Management, Customer Service, Cultural Transformation, Cultural Management, Software Implementation, Program Implementation, Team Building, IT Project & Program..., Analysis, Research, System Testing, Regression Testing, User Acceptance Testing, Management Consulting, Government, Microsoft Office 2007, Microsoft Word, PowerPoint, Visio, Microsoft Excel

Education
National University
Master of Arts (M.A.)

University of Redlands
Bachelor of Business Administration (B.B.A.)

Experience
JPMorgan Chase  June 2013 - Present
OCS, LLC   August 2010 - June 2013
Federal Reserve Board  December 2002 - July 2010
IBM Global Business Process Services   June 2000 - November 2002
PricewaterhouseCoopers, LLP  June 1997 - June 2000
US Navy  May 1988 - June 1997

Skills
Project Management, Program Management, Change Management, Operations Management, Management Consulting, Business Strategy, Business Process..., Business Analysis, Knowledge Management, Financial Regulation, Securities Regulation, Regulatory Analysis, Regulatory Requirements, ABC Analysis

Education
John F. Kennedy School of Government Harvard University   1996 — 1997
Master's degree, Business and Government

The Johns Hopkins University - Carey Business School   1994 — 1996
Master of Business Administration (MBA), Business Administration and Management, General

United States Naval Academy   1984 — 1988
Polictical Science

Experience
Humana  2005 - 2010
MetLife  2004 - 2004
IBM Global Business Process Services   2001 - 2002
Motorola Solutions  2000 - 2000
Lucent Technoloies  1998 - 1999

Education
Robert Morris University - Illinois
Business Administration and Management, General

Experience
IBM Global Business Process Services   August 2014 - Present
Lockheed Martin  May 2009 - August 2014

Skills
Java, C++, Programming, PHP, JavaScript, CSS, HTML, Windows, Unix, Linux, Mac OS, SQL, MySQL, Sybase, Perl

Education
Liberty University   2008 — 2011
Bachelor's degree, Computer Software Engineering