IBM Global Process Services
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IBM Global Process Services Employees
Genentech June 2014 - Present
Unitus Community Credit Union September 2011 - June 2014
IBM Global Process Services June 2010 - August 2011
IBM April 2007 - May 2010
Skills
recombinant DNA..., Protein Assays, Spectrophotometry, Micropipette, Centrifugation, Aseptic Technique, PCR, SDS-PAGE, Agarose Gel..., Microelectronics, Laboratory Skills, Chromatography, cGMP practices, cGMP manufacturing, Microsoft Excel, Microbiology, Customer Service, Quality Assurance, Quality Control, Laboratory Safety, Interpersonal Skill, Microsoft Office, Window, Fax, Credit Management, Personal Budgeting, Collections, Multi-line Phone, 10 Key, Biotechnology
Education
Portland Community College 2011 — 2014
Associate's Degree, Biotechnology, 3.68
Portland Community College 2011 — 2014
Associate's Degree, Biology Technician/Biotechnology Laboratory Technician, 3.68
Oregon State University 1999 — 2000
Bachelor's degree, Pre-Dentistry Studies
IBM Global Process Services 2009 - Present
MasterCard 1999 - 2009
Novell 1996 - 1999
Skills
Mergers & Acquisitions, Process Improvement, Big Data, IaaS, Cloud Computing, PaaS, SaaS, Business Transformation, Mobile Devices, Technology Integration, Cisco Technologies, eBusiness Suite, eCompensation, Program Management, Program Development, Project Management, Project Planning, Staff Management, Agile Methodologies, Agile Project Management, Agile & Waterfall...
Education
Massachusetts Institute of Technology
Master of Computer Applications (M.C.A.), Computer Engineering
Stanford Graduate School of Business Executive Education
Master of Business Administration (MBA), Finance
Medisphere Medical Research, LLC January 2011 - Present
IBM Global Process Services 2006 - 2010
Scrub and Rub Car Care Center 1997 - 2006
Skills
Clinical Trials, Data Entry, Science, GCP, Research, Data Management, EDC, Clinical Data Management, Pharmaceutical Industry, CTMS, Clinical Research, CRO, Clinical Development, Oracle Clinical, ICH-GCP, Infectious Diseases, Protocol, Inform, Medidata, Data Collection, Computer System..., Software Documentation, Data Quality
Education
PWU-JASMS 1983 — 1988
Bachelor of Science in Business Administration, Major in Management
University of Santo Tomas 1978 — 1982
High School
University of Wisconsin-Madison August 2012 - Present
HP Labs May 2014 - December 2014
IBM Global Process Services May 2011 - July 2011
Tata Institute of Fundamental Research May 2010 - July 2010
Education
University of Wisconsin-Madison 2012 — 2015
Master's Degree, Computer Science
National Institute of Technology Karnataka 2008 — 2012
Bachelor's Degree, Information Technology
Perfect Water Purifiers March 2013 - May 2014
IBM Global Process Services September 2010 - December 2012
Skills
IT Operations, Team Management, Strategic Planning, Microsoft Office, Linear Programming, Time Value of Money, probabilistic risk..., Decision Analysis, Engineering Economics, ITIL v3 Foundations..., C++, Operating Systems, Management, Windows Server, ITIL
Education
Northeastern University 2014 — 2016
Master's degree, Engineering Management, Aggregate-3.6
R. V. College of Engineering, Bangalore 2006 — 2010
Undergraduation, Electrical, Electronics and Communications Engineering, Aggregate-3.5
salesforce.com August 2014 - Present
Provectus January 2014 - August 2014
IBM Global Process Services October 2013 - January 2014
IBM Global Process Services June 2013 - September 2013
Provectus April 2010 - June 2013
Student Advisory Committee, Portland State University September 2012 - March 2013
Student Center for Dispute Resolution at Portland State University September 2011 - July 2012
Department of International Studies at Portland State University September 2011 - June 2012
Witham Village LLC Property Management August 2008 - May 2009
Skills
Conflict Resolution, Conflict Management, Mediation, Qualitative Research, Cultural Awareness, Interpersonal..., Teaching, Workshop Facilitation, Intercultural..., Training, Resolving Conflicts, Microsoft Office, Program Evaluation, Training Facilitation, Curriculum Development, Research, Management, Staff Development, Training Delivery, Communication Training, Critical Race Theory, Equality & Diversity, Community Outreach, Cultural Diversity, Program Development, Curriculum Design, Multi Tasking, Collaboration, Diversity Training, Leadership, Change Management, Public Speaking, Nonprofits, International Relations, Policy, Organizational..., Adult Education, Facilitation, Onboarding, Employee Engagement, New Hire Onboarding, New Hire Processes, Workday
Education
Portland State University 2010 — 2013
Master of Arts, Conflict Resolution, 3.9
Oregon State University 2004 — 2008
Bachelor of Arts (B.A.), History, 3.4
IBM Global Process Services June 2012 - Present
IBM Global Process Services March 2010 - May 2012
IBM Global Process Services January 2008 - February 2010
SemGroup Corporation May 2007 - October 2007
Skills
SAP, Accounts Payable, Oracle, Journal Entries, Account Reconciliation, EDI, Ipswitch, Analytics, Accounting, Oil & Gas Industry, Intercompany Accounts, User Acceptance Testing, Team Leadership, Time Management, Vendor Relationships, Month End Close, Year-end Close, Aging Reports, Reporting & Analysis, Research, Internal Controls, Microsoft Office
Education
Oral Roberts University 2007 — 2009
Master of Business Administration (MBA), Accounting
Oral Roberts University 2003 — 2007
Bachelor of Science (BS), Accounting
IBM Global Process Services 2011 - Present
UBS Financial Services Inc. 2011 - 2012
Access Center at Metropolitan State University of Denver 2011 - 2011
University of Colorado Denver Labs 2010 - 2011
Metropolitan State University of Denver Labs 2006 - 2009
MD&I Computer Store 2005 - 2006
Skills
System Administration, Linux, TCP/IP, Windows, HTML, Microsoft Office, Programming, Database Administration, Databases, Software, Educational Technology, Active Directory, Computer Hardware..., Google Website Optimizer, Website Development, Human Resources, Information Technology, SQL, RSA Tokens, VPN, Printers, ERP, Visual Basic, Management, Leadership Management, Information System, Financial Analysis, Operations Management, XML, Analysis, Training
Education
University of Colorado Denver
MS Information Systems, Business Intelligence
University of Colorado at Boulder - Leeds School of Business 2009 — 2012
Information Systems & HR management, Human Resources Management/Personnel Administration, General, Information Technology, A
Metropolitan State College of Denver 2006 — 2009
Computer Information System, Information Technology, A
IBM Global Process Services October 2012 - Present
IBM Global Process Services September 2011 - October 2012
Advanced Micro Devices September 2010 - September 2011
Siltronic AG June 2010 - February 2011
ChannelForce 2010 - 2011
ChannelForce, a division of MarketSource 2010 - 2011
Business Solutions Group August 2008 - June 2010
Camp Laurel South 2009 - 2010
Oregon State University 2008 - 2010
Skills
SQL, MS Project, Salesforce.com, Wireshark, Microsoft SQL Server, Integration, PHP, Microsoft Excel, Networking, Visio, SharePoint, Business Analysis, Business Process..., Coaching, Software Documentation, Team Leadership, Training, Databases, Leadership, Management, Windows, MySQL, Access, VBA, Vendor Management, Process Improvement, Quality Assurance, SDLC, Analytics, Data Analysis, Troubleshooting, Servers, Analysis, Business Intelligence
Education
Oregon State University 2006 — 2010
Bachelor of Arts (B.A.), Management Information Systems, General
Meadowbrook Insurance Group October 2004 - Present
IBM Global Process Services 1996 - 2004
Xybernet 1995 - 1996
Spruson & Ferguson 1990 - 1994
Wang Australia 1989 - 1990
Australian Meat and Livestock Corporation 1988 - 1989
Hilti Saudi Arabia 1981 - 1987
International Corporate Bank 1980 - 1981
Banco Filipino Computer Services 1979 - 1980
International Computers Limited 1977 - 1979
Skills
SQL, COBOL, DB2, XML, Visual Basic, Visio
Education
University of the East 1972 — 1976
Bachelor's degree, Electrical, Electronics and Communications Engineering
Manila Central University 1968 — 1971
High School
Senior Tester Analyst-Accenture Federal Services Software TesterAccenture Federal ServicesFebruary 2011 - Present
IBM Global Process Services June 1984 - June 2008
Skills
Analysis, Testing, Regression Testing, Technical Support, SQL, Requirements Analysis, Microsoft SQL Server, Java, Unix, Microsoft Excel, Microsoft Word, Quality Assurance, Lotus Notes, Company Secretarial Work, Customer Support
Education
State University of New York at Delhi 1980 — 1982
Associates in Applied Science, Legal Administrative Assistant/Secretary
Marist College
Certificate through IBM, Computer and Information Sciences and Support Services
IBM Global Process Services October 2012 - Present
T-Mobile March 2003 - December 2012
T-Mobile USA June 2003 - June 2012
Qwest February 2002 - October 2002
RCN/STARPOWER March 2001 - November 2001
Teleglobe Business Solutions (Formally known as Telco) November 1997 - December 2000
TELEGLOBE BUSINESS SOLUTIONS November 1997 - December 2000
Intelidata February 1995 - August 1997
INTELIDATA CORPORATION February 1995 - August 1997
CONGRESSIONAL ACCESS COMPANY April 1988 - November 1996
Skills
Telecommunications, Microsoft Office, Microsoft Excel, Team Leadership, Customer Service, Client Issue Resolution, Communication, Bill Review, Research, Analysis, Coaching, Government, Leadership, Microsoft Word, Teamwork, Troubleshooting, Call Centers
Education
Northern Virginia Community College 2000 — 2000
no degree, iNet+ Course
New Jersey City University 1973 — 1977
Bachelor of Arts (B.A.), Biology, General
New Jersey City University 1973 — 1977
Bachelor's degree, Biology/Biological Sciences, General, B
Jersey City State College
BA, Biology
Northern Virginia Community College
Northern Virginia Community College
Biology/Biological Sciences, General
Amdocs June 2014 - Present
The United Solutions Group Inc.(U.S. Cellular) August 2013 - May 2014
The United Solutions Group Inc. April 2013 - August 2013
Amdocs October 2011 - February 2013
IBM Global Process Services February 2010 - October 2011
Tata Teleservices Ltd December 2009 - February 2010
Tata Teleservices Ltd October 2004 - April 2009
Crux Managemenet Services P ltd November 2001 - October 2004
Skills
GSM, BSS, Telecommunications, Integration, Mobile Devices, Open Source Software, IP, CDMA, Service Delivery, Cross-functional Team..., Management, Pre-sales, Vendor Management, Team Management, Unix, Troubleshooting, Managed Services, Oracle, Networking, Wireless, Revenue Assurance, MIS, Unix Shell Scripting, Data Migration, PL/SQL, Shell Scripting, CRM, SQL, Order Management, Provisioning, Production Support, Telecom BSS, User Acceptance Testing, Databases, Visio, System Testing, Oracle Applications, Data Warehousing, ITIL, SOA, IT Service Management, Requirements Gathering
Education
Osmania University 1999 — 2002
Bachelor's degree, Business/Commerce, General
All Saints High School 1980 — 1992
Bachelor of Commerce, Osmania University Hyderabad, Commerce
PricewaterhouseCoopers March 2015 - Present
Hermès September 2014 - December 2014
New York University January 2013 - December 2014
Morgan Stanley June 2014 - August 2014
IBM Global Process Services November 2010 - March 2012
Skills
Business Analysis, Enterprise Risk..., ITIL v3 Foundations..., Microsoft Office, FEMA Elevation..., Emergency Management, Finance, IT and Data Analytics, IT Operations, IT Service Management, Global Delivery..., Strategic Planning, C++, AIX, Program Management, Analysis, Requirements Analysis, SDLC, Business Intelligence
Education
New York University 2013 — 2014
Master's degree, Management and Systems
R. V. College of Engineering, Bangalore 2006 — 2010
Bachelor's degree, Electrical, Electronics and Communications Engineering
Samsung Research & Development Institute - Bangalore July 2014 - July 2015
Defence Research and Development Organisation May 2013 - July 2013
IBM Global Process Services May 2012 - July 2012
Skills
C, C++, Linux, HTML, Data Structures, Programming, Databases, Java, Algorithms, MySQL, Python, Shell Scripting, Microsoft Office
Education
University of California, Riverside 2015 — 2017
Master of Science (MS), Computer Science
Motilal Nehru National Institute Of Technology 2010 — 2014
Bachelor of Technology (B.Tech.), Computer Science & Engineering
Delhi Public School - BPKIHS 2000 — 2010
Gate Gourmet June 2013 - Present
Shell September 2012 - February 2014
The Home Depot August 2012 - January 2013
IBM Global Process Services July 2011 - July 2012
Skills
Customer Experience, Customer Retention, Customer Acquisition, Client Development, Technical Support, Sales, Selling, Cross Selling, Sales Management, Customer Service, Management, Marketing, Microsoft Office
Education
Panjab University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
IBM Global Process Services February 2014 - Present
PBM Graphics Inc September 2011 - January 2014
Image Gallery September 2008 - February 2011
PLM Families September 2007 - April 2008
Skills
Accounts Receivable, Accounting, Accounts Payable, Microsoft Excel, Pivot Tables, Photoshop, Microsoft Office, Journal Entries, Outlook, Financial Accounting, Account Reconciliation, Macola Accounting..., Hyperion HFM, Fixed Asset Management, Oracle Applications, Sales & Use Tax, Inventory Management, Variance Analysis, Collections, Finished Goods, Raw Materials, Peachtree, Bank Reconciliation, GAAP, Expense Reports, Expenditure Control, Deferred Revenue, Invoicing, Quote Preparation, Purchase Requisitions, Invoice Verification, Direct Mail, Print Management, Finance, Analysis, Financial Analysis
Education
North Carolina State University 2007 — 2011
Bachelor of Science, Business Administration; Finance
IBM Global Process Services February 2009 - March 2014
IBM May 2007 - February 2009
IBM September 2006 - May 2007
IBM Global Process Services May 2003 - September 2006
IBM September 2000 - May 2003
Pelican Mgmt July 1998 - September 2000
EWI Reinsurance December 1995 - July 1998
IBM March 1989 - November 1995
Skills
Corporate Finance, Financial Analysis, Managerial Finance, Financial Accounting, Accounts Receivable, Account Reconciliation, Accounts Payable, Cost Accounting, Financial Services, Purchase Management, Reinsurance
Education
Mount Saint Mary College 1988 — 1992
Bachelor's Degree, Accounting
Quintiles May 2013 - Present
INC Research June 2012 - May 2013
IBM Global Process Services November 2010 - January 2012
Huron Consulting Group September 2010 - November 2010
Law Office of Mildred Akachukwu September 2007 - June 2010
Skills
Lotus Notes, Adobe Creative Suite..., Microsoft Office (Word,..., Windows..., MS Internet Explorer,..., Adobe Acrobat, Westlaw, Microsoft Excel, Analysis, Legal Writing, Microsoft Office, Legal Research, INS Zoom, Lexis Nexis, CTMS, Contract Management, Lexis, Litigation, Management, Research, Software Documentation, Legal Assistance, Mediation
Education
North Carolina Central University School of Law 2006 — 2009
Juris Doctor, Law
North Carolina State University 2001 — 2005
Bachelor of Arts in Communications Media, Communications
Black Knight Financial Services September 2014 - Present
EverBank (Contractor) August 2014 - Present
Black Knight Financial Services July 2012 - May 2014
Drake Software January 2009 - March 2012
Blue Cross Blue Shield of Florida January 1998 - January 2009
IBM Global Process Services 1996 - 1998
Internal Revenue Service 1991 - 1996
Internal Revenue Service 1987 - 1991
Skills
Testing, Manual Testing, System Testing, Quality Center, SQL, Test Cases, Windows, Software, Business Analysis, Web Applications, Microsoft Word, Outlook, PowerPoint, Databases, Testing Tools: Test..., Microsoft Test Manager..., Team Foundation Server..., Platforms: Windows..., Languages: SQL, XML,..., Software: Microsoft..., Visual Studio 2010, Perot Diamond System, Quest Application, Visual Studio
Education
Northern Virginia Community College
Florida Community College
Orange Park High 1972 — 1976
IBM Global Process Services October 2014 - Present
IBM Global Process Services January 2013 - Present
IBM February 2011 - January 2013
«Genpact», Budapest September 2010 - November 2010
Magyar Francia Ifjùsàgi Alapitvàny September 2009 - April 2010
Keepschool May 2008 - August 2008
Hotel Kyriad February 2008 - August 2008
Espaces Latinos February 2008 - July 2008
Au Vieux Campeur October 2004 - June 2006
Skills
English, Spanish, Microsoft Office, Public Speaking, French, PowerPoint, Customer Relations, Customer Service, Translation, Teaching, Problem Solving, Microsoft Excel, Team Leadership, Event Planning, Public Relations, Microsoft Word, Multilingual, Outlook, Project Management, Project Coordination, Foreign Languages, Human Resources, Teamwork, Time Management, Analysis, Lotus Notes, Training, Organizational..., Sales, Intercultural..., Program Management, Corporate Communications, Recruiting, Social Media Marketing, Account Management, Team Building, Team Management, Coaching, Government, Business Process, Leadership Development, Visio, saba, Centra, Internal Communications, CRM, Interviews, Marketing, Administration, Formation
Education
Université Jean Moulin (Lyon III) 2007 — 2008
Master's Degree, International Communication/marketing studies and languages
Catholic University of Valparaiso 2006 — 2007
2006 Bachelor of Arts, Foreign Languages Applied to Management and Business (English and Spanish
Pontificia Universidad Católica de Valparaíso 2006 — 2007
1st year of Master's Degree, economics, economic development, economic policy, human resources, communication
Université Jean Moulin (Lyon III) 2003 — 2006
BA, Foreign Languages applied to management and business (English Spanish)
Lyon 3 University
2008 Master's Degree; of Master's Degree, International Communication, Business Administration, HR
Lyon 3 University
Master's degree, International and Intercultural Communication
Foundation Care April 2015 - Present
Assistance Home Care September 2013 - November 2013
Artech Information Systems November 2012 - September 2013
IBM Global Process Services April 1981 - March 2012
IBM 2005 - 2012
Skills
Project Management, Business Process..., Transition Management, Team Leadership, Team Management, IT Audit, Metric Development, Security Metrics, Quality Assurance, Management, Organizational..., Organizational..., PMO, Outsourcing, IT Management, PMP, Project Portfolio..., Security, Service Delivery, ITIL, Program Management, Vendor Management, Project Delivery, Office Administration, Team Building, IT Service Management, Resource Management, IT Strategy, Business Process, Global Delivery, Disaster Recovery, Incident Management, SDLC, Governance, Service Management, Business Analysis, Analysis, Requirements Analysis, Solution Architecture, IT Operations, Software Project..., Enterprise Architecture, Business Transformation, Information Technology, Data Center, Sla, Integration, Information Security, Process Improvement
Education
Marywood University 1976 — 1980
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Maryville University of Saint Louis
Bachelor of Science (B.S.), Business Administration, Management and Operations
IBM Global Process Services April 2014 - Present
IBM Global Business Services January 2013 - March 2014
IBM Gobal Business Services July 2008 - December 2012
Virgin Mobile USA May 2002 - June 2008
Nayna Networks September 2000 - March 2002
Verizon Wireless (formerly AirTouch Cellular) 1994 - 2000
Skills
Management, Wireless, Mobile Technology, Leadership, SOA, Software Development, Start-ups, Enterprise Software, Integration, Mobile Devices, Agile Methodologies, Mobile Applications, Product Development, Strategic Partnerships, Telecommunications, Cloud Computing, SDLC
Education
Oklahoma State University
MS, Computer Science
Kool Smiles October 2009 - November 2011
IBM Global Process Services March 2007 - October 2009
NCO Financial Systems December 2004 - February 2007
T-Mobile April 2000 - November 2004
Skills
PowerPoint skills, Excel, SharePoint
Education
University of South Alabama 1996 — 1999
bachelor of arts, communications
Morris Brown College 1993 — 1996
n/a, communications
IBM Global Process Services 2014 - Present
Booz Allen Hamilton August 2013 - May 2014
Skills
Technical Recruiting
Education
Old Dominion University 1991 — 1993
Bachelor of Science, Sociology, Psychology
AT&T August 2014 - Present
IBM Global Process Services March 2012 - September 2012
Credit and Collections February 2005 - September 2012
Automobile Dealership June 2011 - May 2012
Collection Agency February 2007 - September 2009
Delphi Automotive February 2005 - January 2008
Eastman Kodak September 1985 - January 1998
Skills
Process Improvement, Customer Service, New Business Development, Sales
Education
Monroe Community College
Human Services
IBM Global Process Services 1993 - 2003
IBM Corporation 1989 - 1992
US Army July 1962 - May 1969
Skills
HTML, Windows, Project Management, CCNA, MCSE 2003, Service Delivery
Education
North Carolina State University 1979 — 1980
Computer Science, A
Syracuse University 1958 — 1962
BS, Mechanical Engineering
Independence Blue Cross 2000 - 2014
Merck 1998 - December 1999
IBM Global Process Services 1997 - 1998
HRS/Towers Perrin 1997 - 1998
BOC Gases 1996 - 1997
The Vanguard Group of Investment Co., 1994 - 1996
American International Group, Inc. 1992 - 1994
Skills
Technical Support, Software Documentation, Integration, Process Improvement, Web Development, Programming, Project Management, Team Leadership, Help Desk Support, Microsoft Office, InfoPath Form design..., Lotus Notes and Domino..., SharePoint, Software Development, Lotus Notes, Lotus Domino, SDLC, Change Management, Youth Mentoring, Mentoring New Hires, Teacher Mentoring, Teamwork, Team-oriented, Communication Skills, Multilingual, Multicultural, User Friendly, Collaboration, Customer Service, ITIL Process, Best Practices, Technical Documentation, Technical Analysis, Business Analysis, Visio, IT Strategy, ITIL, Databases, Business Intelligence
Education
New Jersey Institute of Technology
Bachelor's degree, Computer and Information Sciences and minor in Applied Mathematics
Bloomfield High, Bloomfield, NJ
20/20 COMMUNICATIONS, INC. April 2006 - Present
InterActive Home, LLC January 2003 - April 2006
IBM Global Process Services June 1998 - May 2005
Skills
MCSE, MCSE+I, MCP, Active Directory, Operations Management, Microsoft Office, Customer Relations, Servers, Customer Service, Enterprise Software, Vendor Management, Change Management, Hyper-V, Sales, Team Building, Outlook, Troubleshooting, Process Improvement, Security, Microsoft Certified..., Management, Business Analysis, Strategic Planning, System Administration, Access, Telecommunications, Linux, Leadership, SharePoint, Project Management, Windows Server, Software Documentation, VoIP, New Business Development, VMware, Customer Satisfaction, Coaching, Healthcare, Salesforce.com, Training, Wireless Networking, Android, Information Technology, Account Management, IT Management, Networking, Team Leadership, Windows
Education
Texas Chiropractic College 1995 — 1997
BS in Human Biological Sciences, Chiropractic
Parker College of Chiropractic 1994 — 1995
N/A, Chiropractic & BioMechanical Medicine
IBM Global Process Services April 2013 - Present
IBM Seterus September 2010 - April 2013
JC Penney October 2009 - September 2010
US Government April 2010 - July 2010
West Metro Umpires March 2010 - July 2010
Tualatin Hills Park and Recreation October 2009 - February 2010
UPS December 2004 - January 2009
Skills
Finance, SharePoint, Sports, Leadership, Baseball, Access, Microsoft Excel, Program Management, Team Building, Strategic Planning, Team Leadership, Project Management
Education
Oregon State University 2004 — 2009
B.S, Business Administration; Finance, 2009
Kellogg Company December 2013 - Present
Kellogg Company February 2009 - November 2013
Ajilon Consulting September 2006 - February 2009
Allstate July 2005 - July 2006
Kellogg Company June 2003 - June 2005
IBM Global Process Services 1998 - 2002
Skills
Applicant Tracking..., Technical Recruiting, Internet Recruiting, Talent Acquisition, Contract Recruitment, Benefits Negotiation, Staffing Services, Recruiting, Sourcing, Onboarding, College Recruiting, Executive Search, Interviews, Permanent Placement, Temporary Staffing, Talent Management, Vendor Management, SDLC, Employee Relations, Cold Calling
Education
Northeastern Illinois University 1991 — 1995
Thomas Built Buses July 2015 - August 2015
Fidelity Investments December 2013 - June 2014
IBM Global Process Services 2007 - 2009
Tesco PLC August 2006 - November 2007
Firstsource Solutions Limited October 2003 - July 2006
Skills
Microsoft Excel, Team Leadership, Software Documentation, Management, Business Analysis, Team Management, Data Mining, Project Management, Training, ERP, Analytics, Access Database, Vendor Management, Access, Analysis, Process Improvement, Reporting Analyst, Critical thinking, Data Analyst, Quick learner, Active team player, Excel Pivot, CRM, Outsourcing, Business Process..., SQL, Business Analytics, Reporting & Analysis, OLAP, Data Modeling, Relational Databases, supply chain, Logistics, Engineering Data..., Hyperion, Oracle, VBA, Six Sigma, Business Process, Business Intelligence, Databases, SDLC, BPO, Data Warehousing
Education
North Carolina Agricultural and Technical State University 2014 — 2015
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management, 3.8
R.V. Institute of Management 2001 — 2003
Master of Business Administration (MBA), Finance and Marketing, 3.8
Deloitte August 2013 - Present
IBM - Global Process Services August 2011 - August 2013
NorthgateArinso January 2010 - July 2011
Tata Consultancy Services February 2008 - January 2010
ADP - Comprehensive Outsourcing Services May 2006 - April 2007
TriNet March 2005 - May 2006
The Walt Disney Company - Disney Worldwide Shared Services September 2001 - December 2004
TriNet December 1995 - September 2001
United States Marine Corps 1991 - 1995
Skills
Service Delivery, SAP, Human Resources, Requirements Gathering, Leadership, BPO, Governance, HRO, Outsourcing, SAP HR, Project Management, Consulting, Vendor Management, Business Transformation, Process Improvement, Payroll Conversions, Global Delivery, Six Sigma, ERP, PEO, IT Outsourcing, Sourcing, Payroll, Offshoring, Shared Services, HRIS, Benefitfocus (SaaS), SaaS, Global Payroll Strategy, HR Transformation, HR Consulting, HR Project Management
Education
Norwich University
Master of Business Administration (MBA)
Bank of America August 2014 - Present
Purdue University January 2011 - July 2014
Bank of America 2013 - 2013
IDeA Lab August 2010 - August 2011
Armstrong World Industries January 2010 - May 2010
IBM Global Process Services June 2008 - August 2008
Skills
Python, jQuery, Algorithms, Unix, HTML + CSS, JavaScript, Machine Learning, C, C++, Java, R, Mercurial, HTML, Adobe Creative Suite, Maya, Processing, Unity3D, C#, ColdFusion, Matlab
Education
Purdue University 2012 — 2014
Master's degree, Computer Science, 3.6
Purdue University 2012 — 2014
Master's degree, Statistics, 3.6
Purdue University 2010 — 2012
Master of Science (M.S.), Computer Graphics technology, 3.7
Penn State University 2006 — 2010
Bachelor of Science (B.S.), Computer Engineering, 3.3
CBRE 2015 - Present
IBM Global Process Services September 2005 - April 2014
IBM Global Process Services January 2003 - September 2005
IBM Global Process Services May 2000 - January 2003
Electronic Data Systems (EDS) December 1993 - April 2000
Software AG - NA May 1991 - May 1993
Skills
CRM, Management, Telecommunications, Strategy, Service Delivery, Cloud Essentials, Moving Business..., Leadership, Team Management, Project Planning, Project Portfolio..., Program Management, Project Management, Change Management, Outsourcing, IT Service Management, Vendor Management, Integration
Education
L’Academie de Cuisine 1990 — 1993
Culinary Arts Degree, Culinary Arts
Pace University-Pleasantville/Briarcliff Campus 1983 — 1985
Business Administration and Management, General
Ameriprise Financial Services, Inc. September 2011 - Present
Ameriprise Financial Services, Inc. March 2007 - September 2011
Avnet July 2005 - February 2007
Dynamics Research Corporation September 2001 - July 2005
IBM Global Process Services July 1998 - September 2001
Skills
Program Management, Project Management, Business Analysis
Education
Minnesota State University, Mankato 1993 — 1995
Aviation/Airway Management and Operations
The University of North Dakota 1990 — 1992
Bachelor of Applied Science (BASc), Aviation/Airway Management and Operations
Burnsville High School 1987 — 1990
IBM Global Process Services August 2012 - Present
IBM June 2011 - August 2012
IBM 2008 - 2010
IBM 2006 - 2008
Skills
Strategic Sourcing, Outsourcing, Supply Chain Management, Strategy, Sourcing, Global Sourcing, Management, Analysis, Sales, Supply Management, Procurement, Spend Analysis, E-procurement, Vendor Management, Supply Chain
Education
Michigan State University 1996 — 2001
Supply Chain Management
Mallinckrodt Pharmaceuticals July 2013 - Present
Apex Systems December 2012 - June 2013
Monsanto January 1995 - August 2012
IBM Global Process Services August 1997 - September 2000
SSE January 1995 - June 1998
Skills
Technical Support, Software Documentation, Process Improvement, Troubleshooting, Business Analysis, IT Management, Project Management, Requirements Analysis, Quality Assurance, Windows Server, Information Technology, Hardware, Microsoft Office, Windows XP, Management, Customer Service, Windows 7, HP, Desktop Computers
Education
Park University 1982 — 1986
BS, Political Science
Affton High School 1978 — 1982
Academic Diploma
Assurance Organisation. LLC January 2015 - Present
eTeam May 2012 - December 2014
XDUCE CORPORATION October 2010 - April 2012
Intellenet Global Services November 2009 - October 2010
IBM Global Process Services September 2008 - November 2009
GSA Infotech March 2008 - September 2008
Telepeformance August 2007 - March 2008
Idea Cellular Ltd March 2006 - June 2007
Skills
Benefits Negotiation, SAP ERP, Client Development, Cloud Computing, Visio, Data Migration, Screening Resumes, Executive Search, Staffing Services, BPO, Personnel Management, Temporary Placement, Communication Training, Permanent Placement, Team Building, Applicant Tracking..., MIS, Requirements Analysis, Recruiting, Screening, Sourcing, IT Recruitment, Technical Recruiting, Contract Recruitment, Talent Acquisition, Resource Management, Internet Recruiting, Staff Augmentation, Management, Training, Human Resources, Vendor Management, Networking, Consulting, Cold Calling, Hiring, Leadership
Education
National Institute of Fashion Technology
Bachelor's degree, Fashion/Apparel Design
SICA
Ray Maxson Engineering Manager of Health, Safety, IH and Environmental Engineering Services.IBM1978 - 1998
IBM Global Process Services June 1983 - June 1988
Skills
Chemical Engineering, Industrial Hygiene, Engineering, Process Engineering, Environmental..., Microsoft Office, Leadership, Project Management, Program Management, Process Improvement, Water Treatment, Public Speaking, Team Building
Education
Washington State University 1961 — 1965
BS-ChE - MS-CHE Uof Idaho, Chemical Engineering
Penn State University
Johnson & Johnson March 2013 - Present
IBM Global Process Services October 2012 - March 2013
Bacardi April 2007 - May 2012
Interline Brands 2005 - 2007
CSX 2002 - 2006
Skills
Supplier Negotiation, Capital Budgeting, Strategic Negotiations, Indirect Purchasing, Global Sourcing, Contract Management, Strategic Sourcing, Staff Development, Strategy Implementation, Team Leadership, Strategic Planning, Presenting Proposals, Presenting to Senior..., Contract Negotiation, OEM negotiations, Presenting Solutions, Train Staff, Business Process..., Collaborative Problem..., SAP SRM, SAP ERP, Oracle Applications, JDE One World, Customer Service, IT Sourcing, Cross-functional Team..., Legal Contract Review, Deal Execution, Organization &..., Exceptional Listener, Microsoft Office, Innovation Development, Proposal Writing, Industrial Safety, Goal Setting, Purchasing, Sourcing, Procurement, Strategy, Supply Chain, Continuous Improvement, Negotiation, Management, Change Management
Education
Marshall University 1997 — 1998
Master of Science (M.S.), Occupational Safety and Health Technology/Technician
Marshall University 1991 — 1995
Bachelor of Business Administration (B.B.A.), Management
IBM Global Process Services 2013 - 2015
IBM April 2008 - 2013
IBM Global Business Process Services February 2006 - April 2008
IBM Business Consulting Services 2001 - 2003
IBM Corporate Marketing 2001 - 2003
IBM 1991 - 2001
Skills
Business Process..., Outsourcing, Management, Program Management, Business Transformation, Process Improvement, Vendor Management, Leadership, Change Management, Management Consulting, Contract Negotiation, CFOs, Controllers, International Business, International...
Education
New York University - Leonard N. Stern School of Business 1978 — 1982
BS, Finance
Pace University - Lubin School of Business 1985 — 1988
Master of Business Administration (MBA), Finance and Financial Management Services
Right Management Management Consulting 2007 - Present
IBM Global Process Services 2005 - 2007
Maersk Data, Inc. USA 2000 - 2005
DBM 1996 - 1997
Hitachi Data Systems 1990 - 1995
Booz Allen Hamilton 1985 - 1990
Skills
Situational Leadership, Leadership Development, Management Consulting, Executive Coaching, Resume Writing, HR Consulting, Career Management, Coaching, Career Transitions, Executive Search, Career Development, Organizational..., Performance Management, Talent Management, Organizational Change, Interviewing, Mentoring, Career Assessment, Outplacement, Human Capital Management, Change Management, Interviews, Personnel Management, Job Search Strategies, Career Counseling, Consulting, Training, Technical Recruiting, Employee Relations, Workshop Facilitation, Human Resources, Organizational..., MBTI, Job Coaching, Temporary Placement, Hiring, Executive Development, Culture Change, Interview Preparation, Performance Improvement, Management Development, Management, Emotional Intelligence, Succession Planning, Training Delivery, Personal Branding, Employee Engagement, Employee Training, Resume, Personal Development
Education
Monmouth University
BS, Education/Mathematics/Science/Special Education
Mount Vernon College
Architecture
Amazon.com October 2011 - Present
Pacific Lutheran University December 2009 - October 2011
Docomo interTouch Inc. USA January 2008 - December 2009
Ohio University 2006 - 2008
Qwest Communications November 2005 - August 2006
IBM Global Process Services November 2004 - October 2005
Skills
Linux, Unix, Perl, VMware, Operating Systems, System Administration, Cisco Technologies, C, VMware ESX, Networking, Ubuntu, Program Management, Troubleshooting, DNS, SQL, VoIP, Telecommunications
Education
Ohio University 2006 — 2008
MS, Information and Telecommunications System
Uttar Pradesh Technical University 2000 — 2004
B.Tech, Computer Science
Mirzapur Lions School 1987 — 1999
10+2, Science, A
Minot State University August 2013 - Present
NDCPD / MSU January 2004 - Present
NDCPD June 2003 - Present
MSU - North Dakota Center for Persons with Disabilities June 2003 - Present
Minot State University 2003 - Present
Computer Aid January 2002 - January 2003
IBM Global Process Services June 2000 - September 2002
IBM January 2000 - January 2002
IBM June 1999 - September 2000
Skills
Active Directory, System Administration, PHP, Security, Windows, Databases, Systems Analysis, Networking, HTML, Knowledge Management, Dreamweaver, PeopleSoft, Print Servers, User Interface Design, Web Design, Microsoft Office, WDS, Web Video, Video Editing, JavaScript, Flash, Flash Animation, Flash Websites, Assistive Technology, Accessibility, Accessible Website..., Unix, Linux System..., Windows Server, Photoshop, Illustrator, InDesign, Premiere Pro, Troubleshooting, Servers, Operating Systems, Apache, Linux, Higher Education, Technical Support, Computer Hardware, Web Development, Solaris
Education
Minot State University 2011 — 2013
Master's degree, Business Information Technologies, 3.9
Minot State University 2004 — 2006
BS, Business Education
Minot State University 1994 — 1999
BS, Computer Science
Minot State University 1994 — 1999
Masters, Computer Science & Business Education; Mathematics; Graphic Design; Management Information Systems
Minot State University 1994 — 1999
Bachelor's degree, Computer Science
Brian Ingram Consulting Inc. March 2014 - Present
Brian Ingram Consulting Inc. July 2013 - February 2014
Brian Ingram Consulting Inc. October 2011 - June 2013
Brian Ingram Consulting Inc. August 2011 - September 2011
Brian Ingram Consulting Inc. November 2010 - July 2011
HCL AXON May 2009 - November 2010
HCL AXON May 2007 - May 2009
Accenture June 2004 - May 2007
IBM Global Process Services January 2002 - July 2004
Price Waterhouse Management Consultants December 2000 - January 2002
Education
Penn State University 1994 — 2000
Bachelor of Science, Industrial Engineering
IBM Global Process Services July 2015 - Present
IBM Busness Process Managment July 2002 - Present
IBM June 2001 - Present
BP January 1998 - June 2002
BP January 1993 - June 1998
BP January 1990 - May 1993
Skills
Process Improvement, Outsourcing, Project Management, Management, Team Building, Analysis, Risk Management, Service Delivery, SAP, Leadership, Business Process, Human Resources, CRM, Financial Reporting, Payroll, Business Strategy, Contract Negotiation, Business Analysis, Business Process..., Vendor Management, ERP, Change Management, Strategy, Accounting, Financial Modeling, Financial Accounting
Education
University of Tulsa 1986 — 1988
Business Administration
Northeastern State University 1981 — 1985
Bachelor's degree, Accounting
IBM Global Process Services August 2014 - December 2014
Skills
Matlab, Chemical Engineering, Aspen Plus, Aspen HYSYS, Chemistry, Distillation, Polymers, Process Simulation, Thermodynamics, Process Engineering, Materials Science, Heat Transfer, Organic Chemistry, TGA
Education
Missouri University of Science and Technology 2015 — 2016
Master’s Degree, Environmental Engineering Technology/Environmental Technology
Amrita Vishwa Vidyapeetam 2010 — 2014
Bachelor of Technology (B.Tech.), Chemical Engineering
D.A.V. Sr. Sec. School 2000 — 2010
12th CBSE, Science
National Restaurant Association July 2014 - Present
National Restaurant Association January 2013 - July 2014
National Restaurant Association March 2012 - January 2013
Ohio SchoolNet Commission October 2003 - July 2005
Compuware Corporation July 2001 - September 2003
Solutions On-site June 2000 - July 2001
Classified Ventures April 1998 - June 2000
Sybase August 1997 - March 1998
IBM Global Process Services June 1996 - August 1997
ComEd June 1991 - June 1996
Skills
Vendor Management, Project Management, Business Analysis, Customer Service, Mobile Device Management, Information Governance, Certified Scrum Master..., Database Administration, Databases, Microsoft SQL Server, SQL, SharePoint
Education
Marquette University 1986 — 1991
BSEE, Electrical Engineering
YourEncore January 2014 - Present
IBM Global Process Services January 2012 - December 2013
Eli Lilly and Company June 1969 - December 2009
Skills
Business Analysis, Requirements Analysis, Microsoft Office, Empower Laboratory Data..., Process Improvement, Quality Assurance, Management, Project Management, Business Intelligence, Consulting, SQL, Analysis, Vendor Management, Business Strategy
Education
Fredericktown (Ohio) HS, Ohio Univerity, IUPUI 1962 — 1972
Bachelor of Science (BS) (Ohio University), Chemistry
Ohio University 1965 — 1969
Bachelor of Science (B.S.), Chemistry
Beta Soft Systems June 2014 - Present
eClerx March 2013 - June 2014
IBM Global Process Services September 2012 - March 2013
Skills
Business Development, Vendor Management, HTML, Team Management, Business Analysis, Java, SQL, C++, C, MySQL, Linux, Software Development, Windows, Web Services, ASP.NET
Education
Panjab University 2009 — 2014
Master's Degree, Computer Science, A
IBM Global Process Services May 2015 - Present
IBM March 2013 - Present
Merrill Lynch 2012 - 2013
UBS May 2012 - August 2012
Skills
Bloomberg, Microsoft Excel, Financial Analysis, PowerPoint, Financial Modeling, Business Analysis, Microsoft Office, Data Analysis, Access, Finance, Process Improvement, Analysis, Leadership, Microsoft Word, Financial Reporting
Education
North Carolina State University 2009 — 2013
Bachelor of Science (BS), Business Administration and Finance
IBM Global Process Services November 2012 - Present
State Street June 1991 - October 2012
Skills
Sybase, Data Warehousing, Solaris, Autosys, Erwin, Fund Accounting, Oracle, SDLC, Disaster Recovery, Unix, Database Administration, Servers
Education
Northeastern University
Bachelor of Science (B.S.), Information Technology
Upwork June 2015 - Present
IBM Global Process Services 2005 - 2008
Skills
Photoshop, Illustrator, InDesign, Photography, Social Media, Customer Service, Digital Photography, Logo Design, Typography, Posters, Microsoft Excel, Graphic Design, Microsoft Word, Microsoft Exchange, Layout, Image Manipulation, Packaging, Graphics, Social Media Marketing, Web Design
Education
Mission College 2012 — 2014
Graphic & Multimedia Design certificate, Illustration Photshop Indesign
Punjabi University 2001 — 2003
Bachelor’s Degree, Arts
Macy's September 2010 - November 2011
Y-Axis Overseas Careers March 2008 - April 2010
IBM Global Process Services March 2007 - December 2007
HSBC March 2004 - December 2006
Skills
Customer-facing, Managing Database, Dashboarding, Sales&Marketing, Campaigns, Mortgage Servicing, Escrow, Management, Loans, Analysis, Mortgage Lending, Office Management, Customer Service, Call Centers, Negotiation, Project Management, Business Analysis, Team Management, Training
Education
C.S.K.M Public School
High school
Maharishi University of Management
MBA, Finance
University of Madras
Bachelor of Business Administration (B.B.A.), Finance, General
Persistent Systems January 2013 - May 2013
IBM Global Process Services May 2012 - July 2012
IBM Global Process Services May 2011 - July 2011
Skills
Java, C++, Web Page Designing with..., JDBC, SQL PL, Big Data, ClearCase, Data Structures, Operating Systems
Education
Oklahoma State University 2013 — 2015
Masters of Science, Computer Science
M.D University 2009 — 2013
Bachelor of Engineering (B.E.), Computer Science, First Division
IBM Global Process Services April 2015 - Present
Experis/IBM October 2014 - April 2015
IBM Kenexa 2014 - 2015
IBM Kenexa 2014 - 2015
IBM Kenexa 2014 - 2015
IBM Kenexa 2014 - 2015
IBM Kenexa 2014 - 2015
IBM Kenexa 2014 - 2015
The Tennie Group, LLC December 2011 - April 2014
Legal Mobility, Inc. April 2011 - December 2011
Skills
Payroll, Accounting, Financial Services, Sarbanes-Oxley Act, Employee Benefits, Ceridian, Process Improvement, Auditing, PeopleSoft, HRIS, General Ledger, SAP, Change Management, Benefits Administration, Accounts Payable, Human Resources, Outlook, Office Administration, Youth Mentoring, Mentoring Of Staff, Training Delivery, Business Process..., Internal Controls, Communication, Corporate Structure, Sage/Peachtree, Business Process..., Budget Monitoring, Corporate Tax, Access, Accounts Receivable, Analysis, Management, Payroll Taxes, Onboarding, Employee Relations, Invoicing, New Hire Orientations, Software Documentation, Account Reconciliation, Customer Service, Recruiting, Performance Management, Garnishments, Training, Workforce Planning, HR Policies, Talent Management, Multi-state Payroll..., Hiring
Education
Saint Augustine's College 2010 — 2012
Organizational Mgmt
Strayer University 2004 — 2009
North Carolina Agricultural and Technical State University 1991 — 1992
Accounting
Enloe High School
Enloe High School
Kaluah Tour Operator November 2008 - Present
Darden Restaurants August 1995 - October 2006
IBM Global Process Services January 1995 - June 1995
Verizon April 1993 - April 1994
Rio de Janeiro Stock Exchange January 1989 - April 1991
Skills
Hotels, Hospitality, Tourism, Team Building, Project Management, Strategic Planning, Budgets, Business Analysis, Customer Service, Microsoft Office, Management, Process Improvement, Leadership, Online Marketing, Marketing Strategy, Business Strategy, Microsoft Excel, Contract Negotiation, Sales Management, New Business Development, E-commerce, Sales, Negotiation, Hospitality Management, Hospitality Industry, English, Business Intelligence, Information Technology, CRM, Team Leadership, Account Management, Revenue Analysis, Vendor Management, Training
Education
Pontifícia Universidade Católica do Rio de Janeiro 1983 — 1987
Computer Scienc, Computer Science
U.S. Government, Department of Health & Human Services, ASPR March 2007 - Present
Personal Financial Concepts January 1996 - Present
U.S. Government, Department of Health & Human Services, HRSA September 2004 - February 2007
IBM Global Process Services July 2000 - December 2001
Skills
Change Management, Contract Negotiation, Contract Management, Business Strategy, New Business Development, Organizational..., Financial Analysis, Investments, Decision Analysis, Teaching, Team Leadership, Team Building, Strategic Planning, Budgets, Policy, Leadership
Education
Strayer University-Maryland 2005 — 2009
Master's degree, Health/Health Care Administration/Management, 4.0
Monmouth University
Master of Business Administration (MBA), Marketing and Finance
360ITPro February 2015 - Present
IBM Global Process Services December 2007 - February 2015
Skills
Talent Acquisition, Training, Recruiting, Sourcing, Screening, process trainer, SME Banking, Customer Service
Education
DAV public school
Panjab University
Bachelor's Degree, commerce
Tech Mahindra May 2012 - Present
IBM Global Process Services December 2010 - May 2012
HCL BPO December 2007 - November 2010
Skills
Business Analysis, SQL, Requirements Analysis, Data Warehousing, Data Analysis, Oracle, Unix, Business Intelligence, SAS Certified Base..., SAS DI, SDLC, Data Modeling, SAS programming, SAS Programming, Business Analytics
Education
Osmania University 2003 — 2006
Master of Computer Applications (MCA), Computer Science, First
Guilford County Information Services February 2008 - Present
Volvo IT September 2006 - February 2008
IBM Global Process Services May 2002 - September 2006
Amerrican Expres IT October 1999 - May 2002
VF Corporation September 1998 - August 1999
Inacom Information Systems - Greensboro, NC March 1995 - September 1998
DataServ December 1994 - February 1995
Skills
Budgets, Microsoft Office, Microsoft SQL Server, Network Security, Microsoft Exchange, Inventory Management, Technical Support, Windows Server, Access, Cisco Technologies, Virtualization, Computer Hardware, HTML, Business Analysis, Project Management, Customer Service, Troubleshooting, System Administration, IT Management
Education
Computer Learning Center 1993 — 1994
Computer Technologies, Computer and Information Sciences and Support Services
Montclair State University 1972 — 1976
Associate's Degree, Sociology
Xerox March 2013 - Present
UniFirst Corporation July 2011 - February 2013
Level 3 Communications April 2010 - November 2010
IBM Global Process Services April 2008 - September 2009
Pitney Bowes Software 1995 - 2005
Skills
Customer Service, Team Building, Negotiation, Key Account Management, Trade Shows, Cold Calling, Solution Selling, Competitive Analysis, Management, Contract Negotiation, Sales Process, Process Improvement, Account Management, Product Development, P&L Management, Marketing Communications, Business Strategy, Forecasting, Strategic Planning, Product Marketing, Sales, Sales Operations, Direct Sales, B2B, Business Planning, Retail, Sales Management, Marketing Strategy, Leadership, Marketing, Cross-functional Team..., Outside Sales, New Business Development, Business Development, Selling, Salesforce.com, Time Management, Sales Presentations, Business Intelligence, Customer Retention, Customer Satisfaction, Lead Generation, Market Planning, Operations Management, Pricing, Strategic Partnerships, Strategy, Team Leadership, Training, CRM
Education
Northeastern State University 1983 — 1985
Business
IBM Global Process Services January 1997 - Present
IBM Global Business Process Services January 1997 - March 2014
Prudential Financial September 1975 - December 1996
Long Branch NJ Board of Education September 1973 - June 1975
Skills
Global Sourcing, SEI CMM
Education
Montclair State University 1969 — 1973
Bachelor of Arts (BA), Mathematics
Weehawken High School 1965 — 1969
IBM Global Process Services 2014 - Present
IBM - Facilities Sourcing Council (Integrated Supply Chain) 2013 - 2014
IBM Global Process Services 2011 - 2013
IBM - Integrated Technology Delivery 2006 - 2011
IBM - Global Services 2003 - 2006
IBM - Global Services 2000 - 2003
Skills
Procurement, Strategic Sourcing, Process Improvement, Sourcing, Supply Management, Global Sourcing, Spend Analysis, Contract Negotiation, Leadership, Analysis, Management Consulting, Lean Manufacturing
Education
North Carolina State University
Master of Business Administration (MBA), Supply Chain Management
North Carolina State University
Bachelor of Science (BS), Electrical Engineering
Iron Mountain August 2013 - Present
Brightcove January 2013 - August 2013
Brightcove June 2012 - December 2012
IBM Global Process Services July 2011 - December 2011
Skills
Data Analysis, Microsoft Excel, Lead Generation, Salesforce.com, Reporting & Analysis, IEX Total View, Eloqua, Analytics, CRM, Microsoft Office
Education
Northeastern University 2008 — 2013
Bachelor of Science (B.S.), Mathematics
The Roseway Play Cafe February 2015 - Present
Alpine Mortgage Company October 2010 - Present
IBM Global Process Services March 2010 - March 2015
Sunset Mortgage Co. 2005 - October 2010
Alexanders Mfg. LLC 1993 - 2004
Skills
Mortgage Servicing, Mortgage Insurance, Mortgage Banking, Loss Mitigation, Mortgage, Liquidation, Mortgage Underwriting, First Time Home Buyers, FHA, USDA, Loans, Reverse Mortgages
Education
Portland Community College 1992 — 1995
AA
Portland State University
Nanosphere March 2006 - 2008
Pfizer 2000 - 2003
Searle 1980 - 2000
IBM Global Process Services 1998 - 1999
Skills
Quality Assurance, Lotus Domino, Microsoft Technologies, Apple Macintosh, VAX/VMS, Technical Training, Document Management, Documentum, Standards Compliance, Unix, VMS, Mac, Software Documentation
Education
Oakton Community College
IT
IBM - Global Process Services June 2013 - Present
IBM November 2012 - June 2013
Bridgewater Group October 2010 - June 2012
Mosaic Genetics, LLC June 2009 - January 2012
University of Oregon Office of Technology Transfer January 2010 - May 2010
Skills
Intellectual Property, Licensing, Entrepreneurship, Analysis, Patents, Venture Capital, Data Analysis, SPSS, Legal Writing, Microsoft Office, Research, Statistics, Product Development, Public Speaking, Teaching, Social Media, Microsoft Excel, Fundraising, Mergers, Design of Experiments, Business Development
Education
University of Oregon School of Law 2007 — 2010
J.D., Intellectual Property & Business
Oregon State University 2003 — 2007
Honors B.S., Chemical Engineering, Environmental Processes option
EY June 2014 - Present
IBM Global Process Services June 2011 - June 2014
Deloitte Consulting July 2008 - July 2011
BearingPoint November 2005 - July 2008
PolyOne 2000 - 2005
Olin August 1998 - November 2000
Skills
SAP R/3, SAP Implementation, SAP PP, SAP SRM, Business Process..., SAP, Supply Chain Management, Process Improvement, Management, Business Analysis, Business Process, Consulting, Cross-functional Team..., ERP, SAP ERP, Project Management, Business Intelligence
Education
Michigan State University 1996 — 1998
BS, Chemical Engineering
The Ohio State University 1987 — 1991
BS, Molecular genetics
Tritech Financial Systems, Inc. June 2011 - Present
GHS Services October 2010 - December 2011
CSIO June 2009 - December 2010
Ajax Ice Waves 2008 - 2010
IBM Global Process Services February 1997 - May 2009
Skills
Requirements Analysis, Insurance, Property & Casualty..., Business Analysis, Underwriting
Education
McMaster University 1984 — 1987
Bachelopr of Commerce, Business
LabCorp September 2015 - Present
LabCorp June 2012 - August 2015
Applicant Insight April 2005 - April 2012
College of Central Florida April 2001 - January 2005
NERAK Systems Inc. August 2000 - March 2001
IBM Global Process Services March 1998 - August 2000
Skills
Records Management, Management Skills, Transportation Safety, DOT Compliance, DOT regulations, FMCSR, Quality Control, Customer Service, Continuous Improvement, Lean Principles, Leadership, Training, Database Administration, Data Analysis, Documentations, Project Management, Quality Assurance, Office Management, Operations Management, Applicant Tracking..., Program Management, Project Planning, Microsoft Word, Microsoft Office, Microsoft Excel, Administrative..., 10 Key, Screening, Event Planning, HTML, Team Building, Database Admin, Report Writing, Sales, Dreamweaver, Spreadsheets, Data Entry, Management, Research, Windows, Desktop Publishing, Oral & Written..., Coordination, PowerPoint, Access, Outlook Express, NetSuite, Proposal Writing
Education
Pace University-Pleasantville/Briarcliff Campus 1991 — 1996
Bachelor of Applied Science (B.A.Sc.), Fine/Studio Arts, General
ASK ITC Consulting Inc March 2010 - Present
IBM Global Process Services April 2006 - March 2010
Skills
Employee Engagement, Recruitments, Talent Acquisition, Talent Management, Employee Relations, Performance Management, HR Policies, Recruiting, Human Resources, Onboarding, Exit Interviews, Grievances, Performance Appraisal, Screening, HRIS, Strategic HR, Technical Recruiting, Team Building, Personnel Management, MIS, Organizational..., Training Needs Analysis
Education
Panjab University 2007 — 2009
Master of Business Administration (MBA), Human Resources Management and Services
Rajiv Gandhi Degree college 2003 — 2005
GoJet Airlines April 2014 - Present
Time Warner Cable Sports May 2012 - Present
IBM Global Process Services May 2013 - December 2013
Peace Times August 2011 - May 2013
Peace Times August 2009 - May 2013
William Peace University August 2008 - May 2013
News 14 Carolina January 2011 - August 2012
Martha Emrich, 'Emrich Enterprises November 2010 - January 2012
Boylan Bridge Brewpub October 2009 - November 2011
Skills
Editing, Video Editing, Public Relations, Social Media, Facebook, Public Speaking, iMovie, Broadcast Journalism, Video, Feature Articles, Blogging, Final Cut Pro, Press Releases, Microsoft Office, InDesign, Interviews, Event Planning, Sports, Camera Operating, Articles, Writing, Twitter, Flight Safety, Travel, Travel Management, Leisure Travel, Airports, Airlines, Aircraft, Customer Service, Food & Beverage, Alcoholic Beverages
Education
Peace College 2008 — 2013
Bachelor of Arts (BA), Communication and Integrated Media
Peace College 2008 — 2013
Bachelor of Arts, Communications
Cimarex Energy June 2010 - Present
IBM Global Process Services 2007 - 2009
Skills
Energy Industry, Natural Gas, Upstream, Offshore Drilling, Oil/Gas, Onshore, Drilling, Petroleum, Pipelines, Energy, Gas, Accounting
Education
Oklahoma State University
Informatica March 2014 - Present
Carnival Cruise Lines October 2000 - March 2014
IBM Global Process Services July 1995 - September 2000
Skills
Business Intelligence, Architecture, Security, Systems Analysis, Data Warehousing, Business Analysis, SDLC, ETL, Master Data Management, Data Integration, Data Quality Control, Data Warehouse ..., Certified Scrum Master..., Data Modeling, Oracle, Informatica, PL/SQL, SQL
Education
Maharishi University of Management 1996 — 1998
MBA, MIS
IBM Global Process Services Sr. P/AACSJanuary 2007 - December 2010
Education
The University of Texas at El Paso 1989 — 1990
BS, Information Systems
Mitchell College 1977 — 1978
none, Biology
IBM Global Process Services June 2012 - Present
ServerLogic August 2011 - June 2012
Standard Insurance Company August 2007 - September 2011
VanderHouwen & Associates October 2005 - August 2007
Integra Telecom December 1997 - October 2006
Skills
UML, Activity Diagrams, @Risk, SDLC, Systems Analysis, Requirements Gathering, Visio, Requirements Analysis, Business Analysis, Agile Methodologies, SharePoint, PMP, Business Process, Software Project..., Use Case Analysis, Data Modeling, Business Intelligence, Waterfall, Software Documentation, Context Diagrams, Integration, Testing, IT Management, Software Development, Enterprise Architecture, MS Project, Crystal Reports, IT Strategy, ITIL, Quality Assurance, Databases
Education
Portland State University
Certificate, Project Management
Northwest Christian College 1995 — 1996
BA, Business
Michigan State University June 2010 - Present
Hillshire Brands January 2010 - June 2010
Kraft Foods Group November 2009 - January 2010
Whirlpool Corporation December 2008 - November 2009
i9 Technology May 2008 - December 2008
Bhrigus November 2007 - April 2008
VECNTRIC TECHNOLOGIES April 2007 - October 2007
IBM Global Process Services January 2007 - April 2007
Videocon International Ltd (Poland, Onsite-Offshore) February 2006 - December 2006
INST July 2003 - January 2006
Skills
ABAP, SAP Netweaver, SAP R/3, SAP, SAP BI, Data Warehousing, SAP Implementation, BAPI, SAP MM, SAP ERP, IDOC, SAP MDM, SAP HCM, ENTERPISE PORTAL
Education
Mangalore University 1996 — 2000
Industrial Engg
NMAMIT,NITTE 1996 — 2000
Bachelor's degree, Industrial Engineering
Cosentry May 2014 - Present
Sprint February 2013 - September 2013
Genesis 10 May 2011 - September 2012
Deffenbaugh Industries Inc. March 2008 - April 2011
KNK Telecom March 2007 - March 2008
IBM Global Process Services 2004 - 2006
Sprint Communication Systems 1997 - 2004
Skills
Team Building, Project Management, PMP, Telecommunications, Program Management, Vendor Management, Certified Project..., Consulting, Cross-functional Team..., Infrastructure, Visio, Management, IT Management, Process Improvement
Education
MidAmerica Nazarene University 1991 — 1992
Wells Fargo December 2009 - Present
Wachovia Bank (Now Wells Fargo) August 2003 - December 2009
Tallan 2000 - 2003
Nortel Networks July 2000 - November 2000
IBM Global Process Services October 1998 - June 2000
Skills
Security, CISSP, Linux, Network Security, Clustering, Disaster Recovery, Firewalls, Checkpoint, Unix, AIX, Technical Writing, Apache, Data Center, System Administration, Cisco, VPN, Risk Management, CCNA, Troubleshooting, Switches, TCP/IP, IT Strategy, High Availability, IT Management, ASA, Information Security, Information Security..., Cisco Security, Infrastructure
Education
North Carolina State University - College of Management 1991 — 1996
Business Administration and Management - Concentration in Finance
Cognizant Technology Solutions June 2010 - Present
Vayyam Software January 2010 - March 2010
Vayyam Software April 2009 - December 2009
Cache Next Generation March 2008 - April 2009
Cache Next Generation May 2007 - November 2007
IBM Global Process Services June 2006 - February 2007
IBM Global Process Services June 2004 - May 2006
CSS Corp November 2003 - May 2004
Brite Software India Pvt ltd April 2003 - October 2003
Gamzen Software Systems, India September 2001 - March 2003
Skills
SOA, Web Services, .NET, SDLC, Agile Methodologies, JavaScript, XML, ASP.NET Web API, OData, Backbone.js, marionette JS, xUnit, Moq, TFS, WPF, Microsoft Visual studio, WCF Services, LINQ, Rally, NUnit, Xbehave, Rhino Mock, C#, SQL Server Management..., Microsoft SQL Server, IIS, Wireshark, SoapUI, Fiddler, VB 6, ASP.NET AJAX, Oracle 9i, ClearQuest, Oracle PL/SQL, Design Patterns, WCF, ASP.NET, Software Development, Databases, AJAX, jQuery, Scrum, ASP.NET MVC, Entity Framework, XSLT, Web Applications, ADO.NET, MySQL, Crystal Reports, SPLUNK
Education
Madurai Kamaraj University 1998 — 2000
Master's degree, Computer Science
IBM Global Process Services Project ManagerIBMAugust 1999 - Present
Skills
PMP, PMO, ITIL, Project Portfolio..., Project Delivery, IT Service Management, Service Delivery, Program Management, IT Strategy, Business Analysis, Vendor Management, Project Management, Leadership, IT Management, Business Process, Project Planning
Education
The George Washington University 2001 — 2002
Master's Certificate in Project Management, Project Management
Olympic College 1978 — 1980
Associate of Arts (AA), Business Administration and Management, General
Sapphire Technologies Project ManagerWachovia Bank2006 - Present
Wachovia 2005 - Present
Wachovia/Wells Fargo 2006 - 2009
Broadway & Seymour 1999 - 2001
SAIC 1999 - 2001
IBM Global Process Services 1996 - 1999
Education
Ohio University 1963 — 1967
BBA, Architecture, Business Management
IBM Global Process Services August 2010 - Present
Wells Fargo June 2009 - July 2010
Skills
Credit, Sales Management, Mortgage Lending, Banking, Customer Service, Finance, Financial Analysis, Management, Risk Management, Underwriting, Mortgage Banking, Credit Analysis, Loans, Real Estate, Residential Mortgages, Investments
Education
Mercy College 1990 — 1993
Business Administration and Management, General
IBM Global Process Services November 2011 - Present
Comcast Spotlight March 2010 - November 2011
Comcast Cable March 2006 - March 2010
Comcast Cable 2004 - 2006
Freightliner 1996 - 1997
Skills
Root Cause Analysis, Research, Extraction, Data Mining, Inventory Management, Sales, Analysis, Advertising Sales, Broadcast, SQL, SSRS, TFS, SharePoint, On-Air Promos, Political Advertising, Process Improvement, Requirements Analysis, Vendor Management, Databases, Access, Call Centers, Visio, Outlook, Information Extraction, Data Analysis, Microsoft SQL Server, Troubleshooting, Business Analysis, Software Documentation, SDLC, Cross-functional Team..., Leadership, Performance Management, Integration, Business Intelligence, Strategy, Management, Business Process, Team Leadership, Budgets, Telecommunications, Networking, Sales Operations, Strategic Planning, Marketing Strategy, CRM, Project Management, Business Process..., Program Management, Quality Assurance
Education
Oregon State University 1992 — 1996
Frontier Communications May 2013 - Present
EarthLink Business April 2011 - May 2013
One Communications January 2008 - April 2011
One Communications February 2006 - January 2008
One Communications September 2004 - February 2006
Rochester Gas & Electric January 2004 - August 2004
The Sutherland Group November 2000 - March 2002
Strong Memorial Hospital December 1999 - August 2000
IBM Global Process Services June 1997 - October 1999
Skills
BMC Remedy, Cisco IOS, Cisco Routers, Nortel, NEC, DMX, Linux, Citrix, Microsoft Office, Mac OS, Cisco Technologies, Redback, Adtran, Zhone Paradyne, Nokia DSLAM, Stinger DSLAM, Lucent CBX, 5ESS, Networking, Telecommunications, Troubleshooting, Switches, MPLS, T1, DNS, Optical Fiber, VoIP, WAN, DSL, Ethernet, Telephony, Frame Relay, ATM networks, LAN-WAN, Metro Ethernet, SIP Trunking, MPLS VPN, Computer Network..., Routing, Active Directory, Routers, Technical Support, BGP, SIP, DWDM
Education
Nazareth College of Rochester 1998 — 2002
Bachelor's degree, Business, Management, Marketing, and Related Support Services
SUNY Potsdam 1995 — 1998
Associate's degree, Economics
Imperial, Inc. June 2006 - Present
IBM Global Process Services July 2004 - May 2006
Skills
Accounting, General Ledger, Financial Reporting, Fixed Assets, Tax, Financial Accounting, Management, SEC filings, Forecasting, Variance Analysis, Budgets, Inventory Management
Education
Oklahoma State University 1978 — 1983
BBA, Accounting
IBM Global Process Services July 2010 - Present
IBM Global Process Services July 2010 - Present
Lender Processing Services, Inc. (LPS) June 2006 - January 2010
The Prospector's Group February 2005 - May 2006
Applied Card Systems January 1998 - January 2004
Marshall University January 1997 - January 1998
Education
Marshall University
Bachelor of Business Administration, Business Management Major
Marshall University
Master of Business Administration
IBM Global Process Services January 2013 - Present
IBM July 2009 - January 2013
IBM Global Services January 1985 - January 2009
IBM 1985 - 2009
Bloomingdale Board of Eduction January 1980 - January 1985
Education
Montclair State University 1976 — 1980
BS, Industrial Education
IBM January 2013 - Present
IBM June 2008 - Present
IBM Global Process Services September 2001 - 2008
Eckerd Drug 1983 - 1992
Skills
Process Engineering, Change Management, Customer Relations, Business Analysis, Integration, Software Project..., Customer Service, Process Improvement, Enterprise Architecture, Outsourcing, Project Management, Business Development, Program Management, Strategic Planning, IT Strategy, Business Process..., Cross-functional Team..., SDLC, Management, Vendor Management
Education
Massachusetts College of Pharmacy and Health Sciences 1977 — 1982
Pharmacy
IBM Global Process Services April 2014 - November 2014
PRAIRIE MINES & ROYALTY November 2010 - March 2014
Prairie Mines & Royalty August 2007 - October 2010
TELUS February 2006 - July 2007
Diamond Municipal Solutions January 2004 - January 2006
United Bank Limited April 2000 - June 2003
United Bank Limited 1997 - 2000
Institute of Leadership & Management (ILM) 1988 - 1997
United Bank Limited 1992 - 1996
United Bank Limited 1988 - 1991
Skills
Microsoft SQL Server, Systems Analysis, C#, SQL, ASP.NET, Data Analysis, .NET, WebSphere Process Server, WebSphere Application..., WebSphere Integration..., WebSphere ESB, WebSphere MQ, VB.NET, SSRS, T-SQL, SharePoint, Windows Server, Enterprise Architecture, Visio, Business Intelligence, MS Project, Requirements Analysis, Software Development, Solution Architecture, Integration, ERP, SDLC, Databases, Business Analysis, Project Management, SOA, CRM, Program Management, Management, Requirements Gathering, Microsoft Project
Education
Global Knowledge 2013 — 2013
Agile Project Management
University of Alberta 2009 — 2009
Information Technology Project Management
Northern Alberta Institute of Technology / NAIT 2006 — 2007
Deploma, Java Technology
University of the Punjab, Lahore 1976 — 1979
Bachelor of Science, STATISTICS, PHYSICS & CHEMISTRY
Capgemini July 2013 - Present
IBM Global Process Services April 2012 - June 2013
F5 Networks March 2006 - May 2011
Verizon January 1998 - February 2006
Skills
Servers, Troubleshooting, NAS, Windows, Windows Server, System Administration, NetApp, Technical Support, Windows 7, Storage Area Networks, System Deployment, Group Policy, Enterprise Software, Networking, Virtualization
Education
Northeastern University 1982 — 1989
BSBA, Management Information Systems
Sandy Springs Funhouse, Inc. November 2009 - June 2014
IBM Global Process Services 2004 - 2009
IBM Global Process Services 2000 - 2004
AT&T Information Management Office 1995 - 2000
Cotton States Insurance 1992 - 1995
Consolidated Benefits 1983 - 1988
Skills
Help Desk Support, Technical Support, Systems Management, Operations Management, Business Development, Business Strategy, New Business Development, Business Planning, Strategic Planning, Marketing Strategy, Client Development, Cross-functional Team..., Employee Relations, Employee Training, Employee Management, Employee Handbooks, Cost Control, Inventory Control, Customer Satisfaction, Logistics Management, Disaster Recovery, Process Improvement, Team Leadership, Training, Management, Leadership
Education
Mercer University
Bachelor of Science (B.S.), Computer Science
Hewlett-Packard February 2014 - Present
CDI Corporation October 2012 - November 2013
CDI Corporation October 2012 - November 2013
IBM July 2004 - March 2012
IBM Global Process Services July 2004 - March 2012
Williams Company February 1997 - July 2004
Oxy January 1981 - February 1997
Skills
Change Management, Incident Management, ITIL, Root Cause Analysis, Governance, Problem Management, Release Management
Education
Oklahoma Baptist University 1974 — 1978
Sociology
Wells Fargo July 2014 - May 2015
U.S. Bank April 2013 - May 2014
Wells Fargo Home Mortgage March 1999 - April 2012
IBM Global Process Services December 1998 - April 1999
JCI consulting December 1998 - March 1999
IBM May 1996 - September 1997
COUNTRY ® Financial March 1988 - May 1996
Rosemount Inc March 1987 - March 1988
Skills
COBOL, Easytrieve, DB2, CICS, Endeavor, Syncsort, Abend-Aid, Intertest, SharePoint, Microsoft Word, Microsoft Excel, JCL, SQL, QMF, SPUFI, Gener/ol, Visual Basic, ISPF, TSO, NDM, FTP, WebSphere MQ, ICETOOL, Fileaid, Expediter, CA7, Doc Aid, Rational Rose 2000, Pac2000, NetMeeting, VSAM, SDLC, Requirements Analysis, CA-Scheduler, Databases, Analysis, Business Requirements, Visio, User Acceptance Testing, Waterfall, Mainframe, Enterprise Architecture, Requirements Gathering, SOA
Education
Normandale Community College 2012 — 2012
Healthcare IT Re-Design Specialist, Healthcare It, A
Minnesota State University, Moorhead 1982 — 1986
BS, Computer Science
Wright Design May 2013 - Present
Judicial Correction Services February 2009 - February 2013
Cox Communications June 2008 - December 2008
Fundtech Corporation January 2007 - December 2007
Hewitt Associates January 2005 - December 2006
Northern Trust December 2001 - December 2005
S1 Corporation April 1999 - June 2001
IBM Global Process Services April 2000 - April 2001
GE Capital January 1997 - April 2000
CSC January 1992 - December 1996
Skills
Social Media, Advertising, Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing, Online Advertising, Microsoft Office, Digital Marketing, Customer Service, Public Relations, Strategic Planning, CRM, Management, Disaster Recovery
Education
Texas Christian University 1985 — 1988
Master of Business Administration (MBA), Computer Software Engineering
Oklahoma State University 1975 — 1980
Bachelor of Applied Science (BASc), Computer Science
Connecture April 2013 - Present
Teradata /Aprimo April 2012 - March 2013
lockheed martin April 2010 - March 2012
ISO September 2008 - March 2010
MasterCard April 2007 - August 2008
Jackson National Life February 2006 - April 2007
IBM Global Process Services October 2003 - February 2006
Skills
SOA, Integration, Distributed Systems, Enterprise Software, Enterprise Architecture, Agile Methodologies, SDLC, Web Services, Java Enterprise Edition, Software Project..., Solution Architecture, Oracle, SQL, OOP, Telecommunications
Education
Osmania University 1996 — 1999
Master Of Computer Applications, Computers
Osmania University 1993 — 1996
BSc MPC, Maths. Physics, chemistry
IBM Certified
IBM Certified Solution Developer
IBM Certified
IBM Certified Specialist in Websphere Application Server Standard Edition
Sun Certification
Sun Certified Java programmer
WyzAnt Tutoring September 2012 - Present
IBM Global Process Services 1996 - 2000
Skills
E-Learning, Instructional Design, Educational Technology, Instructional Technology, Curriculum Design, Curriculum Development, Educational Leadership, Training Delivery, ADDIE, Technical Writing, Training, Technology Integration, Tutoring
Education
Penn State University
BS, Mathematics and Computer Science
University of Chicago
Business Administration and Management, General
IBM Global Process Services July 2014 - Present
Pelco Structural, LLC January 2010 - July 2014
BP January 2005 - December 2010
BP April 2005 - January 2010
BP Amoco April 1998 - April 2005
Global Airline, Railroad & DFAS accounts April 1998 - April 2005
IBM February 1998 - April 2005
IBM CONSULTING SERVICES January 1999 - January 2005
PricewaterhouseCoopers January 1998 - January 1999
AMOCO January 1997 - January 1998
Skills
Accounts Receivable, Accounts Payable, Account Reconciliation, Invoicing, Customer Service, Accounting, SAP, Mas 90, Inventory, Time & Attendance, Paychex, Financial Statements, Time Management, Microsoft Office, Process Improvement, PowerPoint, Journal Entries, Microsoft Excel, Spreadsheets
Education
Rogers State University 2010 — 2010
Organizational Leadership
Tulsa Community College 1988 — 1989
Accounting
Northeastern State University 1982 — 1986
Medical Technology
Deloitte Consulting CEOlunchwithceleb.comJanuary 2012 - Present
IBM March 2010 - Present
IBM Global Process Services 2010 - 2013
Max Communications Inc January 2002 - July 2012
Skills
Management Consulting, Business Transformation, Change Management, Business Intelligence, Business Analysis, Requirements Analysis, Business Process, IT Strategy, Big Data, Map Reduce, Zoo Keeper, HDFS, Hive, PIG, Core Java, Business Process..., Hadoop, SDLC, MapReduce, Enterprise Architecture, Integration, Oracle, Program Management
Education
Stanford University 2010 — 2012
SCPM
Project Management Institute 2010 — 2010
PMP, Project Management
Oklahoma City University
University of Iowa
Master of Business Administration (MBA)
IBM Global Process Services May 2009 - Present
IBM Global Services June 1993 - May 2009
Praire View A&M University September 1976 - June 1978
Skills
PMP
Education
Prairie View A&M University 1974 — 1976
Masters, Mathematics
Morehouse College 1964 — 1968
Bachelor of Science, Mathematics
BCBSM August 2007 - Present
Tech Mahindra Singapore May 2006 - February 2007
Cisco Systems June 2005 - May 2006
IBM Global Process Services May 2004 - June 2005
Skills
ETL, Data Warehousing, Informatica, Requirements Analysis, Oracle, Business Intelligence, Performance Tuning, Data Warehouse..., Data Integration, Requirements Gathering, Data Migration, Solution Architecture, Dimensional Modeling, SSIS
Education
Periyar University 2000 — 2002
MSC, Information Technology & Management
Quorum Business Solutions, Inc. June 2014 - Present
BP October 2012 - June 2014
IBM November 2009 - October 2012
IBM Global Process Services November 2006 - October 2009
IBM Global Business Process Services 1998 - 2006
Hess Corporation 1997 - 1998
Skills
Global Delivery, IT Outsourcing, IT Service Management, Service Delivery, Application Management..., Software Project..., PMO, Project Governance, IT Strategy, Service Management, Project Delivery, Transition Management, Project Portfolio..., Program Management, Resource Management, Sla, Outsourcing, PMP, Shared Services, SAP, Management, ERP, Business Transformation, Business Process..., Business Process
Education
Missouri State University 1986 — 1990
Bachelor of Science (B.S.), Accounting
Cisco May 2014 - Present
ADP Dealer Services April 2010 - October 2013
Hendrick Automotive Group April 2004 - April 2010
NC School of Science and Math 2004 - 2006
IBM Global Process Services 1998 - 2003
University of North Carolina at Chapel Hill 1999 - 2001
Orange County NC Public Schools 1995 - 1998
Orange County NC Public Schools 1994 - 1998
Skills
Cisco UCS, WebEx, Business Development, CRM, Sales Process, Salesforce.com, Lead Generation, E-commerce, Customer Retention, Online Advertising, SEM, Digital Marketing, Online Marketing, Management, PPC, Direct Sales, Web Analytics, SEO, Analytics, Account Management, Sports Coaching, Strategic Marketing..., Sales Presentations, Microsoft Office, Nexus, Cisco Routers, Business Relationship...
Education
North Carolina Central University 1998 — 2001
Physical Education Teaching and Coaching
United Airlines April 2012 - Present
BlueCrossBlueShield 2012 - 2013
Discover Financial Services June 2011 - March 2012
IBM Global Process Services December 2010 - May 2011
Skills
Unix, SQL, Oracle, DB2, AIX, Unix Shell Scripting, Solaris, Websphere, Java, SDLC, Microsoft SQL Server, Linux, Perl, Shell Scripting, XML, PL/SQL, COBOL, Requirements Analysis, WebSphere Application..., Java Enterprise Edition
Education
Northeastern Illinois University 2008 — 2009
Master's degree, Computer Science, A
TSMC April 2014 - Present
Qualcomm Innovation Center Inc September 2012 - March 2014
Mosys April 2012 - August 2012
Altera November 2010 - March 2012
SmartPlay Technologies February 2008 - March 2012
AMD March 2008 - October 2010
HCL Technologies April 2006 - January 2008
IBM Global Process Services 2006 - January 2008
Skills
IC, TCL, Perl, Integrated Circuit..., Semiconductors, Debugging, CMOS, LVS, DRC, Formal Verification, SoC, Verilog, VLSI, ASIC, Physical Design, Static Timing Analysis, Physical Verification, NCSim, DFT, RTL coding, Cadence Virtuoso, Logic Synthesis, Cadence, Floorplanning
Education
Osmania University
Bachlor of Engineeing, Electronics and Communications Engineering
APR school
IBM Global Process Services September 2012 - Present
IBM September 2010 - August 2012
Education
Oregon State University
Bachelor of Science (B.S.), Economics
Infosys September 2014 - Present
Infosys October 2010 - August 2014
Infosys August 2005 - September 2010
Infosys September 2002 - August 2005
IBM Global Process Services August 2001 - February 2002
Skills
ASP.NET, ASP.NET MVC, SQL, jQuery, C#, IIS, REST, Web Services, Agile Methodologies, .NET, Software Project..., Software Development, SDLC, PL/SQL, Requirements Analysis, SOA, Scrum
Education
National Institute of Technology Calicut 1997 — 2001
Bachelor of Techonology, Mechanical, distinction
CKUA Radio Network February 2009 - March 2015
Market Web Solutions Inc. May 2008 - October 2008
IBM Global Process Services February 2007 - September 2007
Skills
IT Network Administrator, Broadcast, Television, Social Media, Windows, Project Management, Troubleshooting, Customer Service, Management, Microsoft Excel, Broadcast Television, Radio
Education
Northern Alberta Institute of Technology 2007 — 2008
Bachelor of Applied computer science, NETWORK MANAGEMENT
IBM Global Process Services November 2012 - Present
Universal Information system, Inc March 2009 - December 2009
Kap Electronic July 2006 - September 2008
Gulfsream Airspace February 2004 - July 2005
Union Pacific January 2000 - January 2003
Education
Morris Brown College 1995 — 2000
BA, Business
Hewlett Packard Enterprise Services December 2009 - Present
Alcatel-Lucent / Lucent April 2003 - December 2009
IBM Global Process Services October 1997 - February 2003
Aniixter 1995 - 1997
Skills
HP BSM, HP Business..., ABAP, Software Development, SAP R/3, ITIL, HP bpm, HP, IT Management, Cloud Computing, SAP, CRM, Disaster Recovery, IT Service Management, SAP Basis, SAP Transport Management, SAP ABAP, Java, Vugen, SAP ERP
Education
Northern Illinois University
Bachelor of Science (BS), Computer Science
IBM Global Process Services January 2013 - July 2015
IBM Global Business Services January 2011 - March 2012
Skills
COBOL, JCL, SAP, SAP R/3, DB2, Microsoft Office, SDLC, Databases, Business Analysis, IT Service Management, ITIL, ABAP, Software Development, Systems Analysis, Operating Systems, System Administration, Windows, Servers, Troubleshooting, Unix, Cisco Technologies, Software Documentation, SQL, Microsoft SQL Server, Visual Basic
Education
Mapua Institute of Technology 2005 — 2010
Bachelor of Science (B.S.) Computer Engineering, Network and System Administration/Administrator
AT&T March 2011 - Present
AT&T March 2008 - March 2011
IBM Global Process Services October 1999 - March 2008
Nissan North America 1988 - 1999
Self Employed November 1985 - October 1988
Skills
IVR, Call Center, Avaya, Contact Centers, Telecommunications, Telephony, Wireless, MPLS, Vendor Management
Education
Mt. San Antonio College 1973 — 1974
St. Lucy's 1969 — 1973
IBM June 2014 - Present
MIRATECH Corporation January 2014 - June 2014
IBM Global Process Services May 2012 - January 2014
Resonance Center for Women Inc. June 2011 - May 2012
Skills
Microsoft Word, Microsoft Office, Budgets, General Ledger, Microsoft Excel, Customer Service, Sales, PowerPoint, Process Improvement, Accounts Payable
Education
Northeastern State University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Accounting, 3.3
Frati Gelato Cafe December 2007 - Present
IBM 2003 - 2008
IBM Global Process Services January 1995 - December 2007
Skills
IT Outsourcing, Service Delivery, Entertainment, Management, PMO, Marketing Strategy, Enterprise Software, Nonprofits, Non-profits, Outsourcing, IT Strategy, Customer Service, Strategic Planning, Time Management, Program Management, PMP, Leadership, Project Portfolio...
Education
Muhlenberg College, Allentown, Pennsylvania 1964 — 1967
Bachelor's degree, Psychology
Muhlenberg College 1963 — 1967
Bachelor's degree, Psychology
Concentrix February 2014 - Present
IBM Global Process Services April 1981 - January 2014
Skills
Cross-functional Team..., Decisiveness, Financial Analysis, Business Planning, Mentoring, Business Process, Vendor Management, Program Management, Business Analysis, Business Process..., Outsourcing, Process Improvement, Team Leadership, Change Management, Team Management, Management Consulting, CRM
Education
Pace University-Pleasantville/Briarcliff Campus
Bachelor of Business Administration (BBA), Accounting and Related Services
IBM Global Process Services February 2009 - Present
Education
NYU 2007 — 2009
Flatirons Solutions April 2001 - Present
IBM Global Process Services May 1992 - March 2000
Skills
XML Schema, XML Publishing, ATA 2200, Agile Methodologies, Integration, Requirements Analysis, Enterprise Architecture, Solution Architecture, Software Development, Business Analysis, XML, SDLC, Resource Management
Education
Penn State University 1989 — 1992
M.S., Information Systems
University of Wyoming 1982 — 1984
B.S., Marketing
Hazelwood School District June 2011 - July 2011
St. Louis Public Schools August 2007 - June 2010
Normandy School District February 2003 - June 2007
IBM Global Process Services June 1995 - February 2002
Skills
Teaching, Microsoft Office, Problem Solving, Customer Service, Teamwork, Mathematics, Staff Development, Documentation, Mentoring, Inventory Management, Classroom Instruction, Windows
Education
Missouri Baptist University 1992 — 1995
Bachelor's, Computer Science & Mathematics
Southwest Baptist University
Education
IBM Global Process Services 2004 - 2010
Regence BlueCross BlueShield July 2003 - August 2004
Education
Nova Southeastern University
Sheridan Hills Christian School
Professional Education Services Group, LLC July 2009 - Present
IBM Global Process Services November 1999 - August 2005
Education
Oakland University 2005 — 2009
BS, Elementary Education and Teaching
University of Tampa 1986 — 1989
BS, Management Information Systems, General
IBM Global Process Services March 2008 - Present
DecisionOne December 2002 - March 2008
Creative Labs June 1997 - May 2002
Skills
IT..., Audio Engineering, Live Sound, Music Performance
Education
Oklahoma State University 1995 — 2002
Bachelor of Science (BS), Management Information Systems, General
IBM Global Process Services Supervise a team of information systems developersIT Development ManagerAgere Systems - fomerly Lucent - Microelectronics1980 - 2002
Skills
Team Management, Vendor Management, Service Delivery, Management, Business Analysis, Requirements Analysis, IT Service Management, ITIL, IT Strategy, IT Management, Integration, Solution Architecture, SDLC
Education
Penn State University 1965 — 1969
BS Computee Science, Computer and Information Sciences and Support Services
Concentrix April 2014 - Present
IBM Global Process Services June 2004 - April 2014
Skills
Sla, Outsourcing, Technical Support, Data Center, ITIL, Service Delivery, Management, Incident Management, Service Management, Problem Management, IT Service Management, Training, Cloud Computing, Help Desk Support
Education
Oklahoma State University Institute of Technology-Okmulgee 2000 — 2003
AAS in Management Information Systems, Application and Web Development
Mount Sinai Medical Center September 2006 - Present
IBM Global Process Services September 2004 - September 2006
Mount Sinai Medical Center December 2000 - September 2004
Skills
Active Directory, HIPAA, Healthcare Information..., Software Documentation, ITIL, Information Security, Disaster Recovery
Education
Mount Saint Mary College 1994 — 1999
Bachelor of Arts (B.A.), Psychology
DIRECTV 2014 - Present
IBM Global Process Services September 2007 - April 2012
Skills
Requirements Analysis, Oracle, SQL, SOA, Databases, Unix, ERP, PL/SQL, SAP R/3, ABAP, Linux, SAP Netweaver, DB2, Business Analysis, Operating Systems, Java, SAP Implementation, Business Process, XML, SAP, SAP Security..., SAP GRC Access Control, SAP BI, SAP ERP
Education
National Institute of Technology Tiruchirappalli
BTech
SAP Labs LLC September 2006 - Present
Nvidia July 2006 - September 2006
IBM, US May 2006 - July 2006
IBM Global Process Services February 2003 - March 2006
Satyam Computers October 1998 - February 2003
Skills
ABAP, SAP XI, BAPI, RFC, SAP, SD, SAP FI, SAP ERP, Integration, Agile Methodologies, Java, Oracle, SAP MM
Education
Osmania University
Master in Computer Science
Henrietta Fire District March 2000 - Present
IBM Global Process Services July 1995 - April 2004
Education
Monroe Community College 1992 — 2001
Associate in Applied Science, Fire Protection Technology
Rochester Institute of Technology 1985 — 1989
Bachelor of Science (BS), Biomedical/Medical Engineering
IBM Global US October 2005 - Present
IBM October 2005 - Present
IBM Global Process Services February 1998 - October 2005
Education
National University
Master of Business Administration (MBA), International Business
University of North Carolina at Chapel Hill September 2005 - Present
Gateway 2004 - 2005
Red Storm Entertainment 2002 - 2002
EDS Technologies 1999 - 2001
IBM Global Process Services 1995 - 1998
Education
North Carolina State University 1990 — 1998
BS, Computer Science
Apex High School 1987 — 1990
IBM July 1983 - July 2013
IBM Global Process Services March 1996 - April 2006
IBM July 1983 - March 1996
Skills
Process Improvement, ITIL, Disaster Recovery
Education
SUNY Farmingdale 1981 — 1983
Associate's degree, Air Conditioning and Refrigeration Technology
Pace University-Pleasantville/Briarcliff Campus 1974 — 1976
Associate's degree, Accounting
Hertz April 2013 - Present
IBM Global Process Services May 1993 - August 1998
Skills
Tourism, Car Rental, Leisure, Business Travel, Online Travel, Customer Service, Amadeus, Management, PowerPoint, Team Building, Account Management, Sales, Time Management
Education
Niagara County Community College 1968 — 1969
Banco de Oro August 2010 - July 2011
IBM Global Process Services May 2009 - July 2010
Tarlac College of Agriculture August 2008 - May 2009
Constantino Guadalquiver and Co, CPA’s November 2007 - July 2008
Tarlac College of Agriculture June 2005 - July 2006
Education
Polytechnic University of the Philippines 2000 — 2004
Bachelor’s Degree, Accounting
IBM Global Process Services 2009 - 2012
Georgia Department of Human Resources September 2002 - March 2009
Skills
Technical Support, Active Directory, ITIL, Business Analysis, Troubleshooting, Windows Server, Requirements Analysis, Windows 7, Windows XP, IT Service Management, Vendor Management, SDLC, Service Delivery, Computer Hardware, Microsoft SQL Server
Education
Morehouse College
Bachelor's degree, Mathematics
RG Talent Inc April 2014 - Present
GemzIndia January 2013 - April 2014
IBM Global Process Services January 2012 - January 2013
Skills
Screening, Sourcing, Recruiting, IT Recruitment, Interviews, Human Resources, Benefits Negotiation, Technical Recruiting, Databases
Education
Mahatma Gandhi University 2012 — 2014
Master of Business Administration (M.B.A.), HR, First
Periyar University 2009 — 2012
Bachelor of Commerce (B.Com.), Commerce
Happy School 1994 — 2007