IBM Global Process Services

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IBM Global Process Services Employees

Employee
Years
Job
Industry
Peter Magladry Peter Magladry San Francisco Bay Area Details
Peter Magladry's IBM Global Process Services Experience January 2014 - September 2014
Job Partner, Strategic Account Executive at Aon Hewitt
Industry Human Resources
Experience
Aon Hewitt  September 2014 - Present
IBM Global Process Services   January 2014 - September 2014
IBM Global Process Services   October 2012 - January 2014
IBM Global Process Services   January 2004 - October 2012
IBM Global Business Process Services  January 2011 - December 2011
ProBusiness Services, Inc  January 2000 - January 2003
2003 to 2003Accenture HR Services   2003 - 2003
Deloitte & Touché   January 1994 - January 2000

Skills
Performance Management, Payroll, Succession Planning, Employment Law, Employee Benefits, Service Delivery, Human Capital Management, HR Consulting, Outsourcing, HRIS, BPO, Compensation, Talent Management, HRO, Change Management, Process Engineering, Business Process, Employee Relations, Engagement, SaaS, Contract Negotiation, Team Building, Management Consulting, Customer Relations, Account Management, Call Center, Process Improvement, SAP, Negotiation, Coaching, Alliances, Continuous Improvement, Mergers, Vendor Relations, Predictive Analytics, Organizational Learning, RPO, Personnel Management, Management, Mergers & Acquisitions, Strategy, Business Intelligence, Vendor Management, Business Development, Leadership, Workforce Management, Shared Services, Offshoring, Business Process..., Executive Management

Education
Gonzaga University School of Law   1990 — 1993
Juris Doctorate, Law

University of Baltimore   1983 — 1988
BS, Finance and Health Care Administration

Renee Hughes Renee Hughes Tulsa, Oklahoma Details
Renee Hughes's IBM Global Process Services Experience May 2010 - February 2014
Job Payroll Administrator at NGL Energy Partners LP
Industry Oil & Energy
Experience
NGL Energy Partners LP  February 2014 - Present
IBM Global Process Services   May 2010 - February 2014
Williams  June 1999 - June 2004

Skills
People Skills, Workday, Empower, Oracle, Query Writing, Tax, Customer Service, Garnishments, Payroll Taxes, Payroll Administration, PeopleSoft Financial, Microsoft Excel, Account Reconciliation

Education
Jones International University
Business Administration and Management, General

Yatin Verma Yatin Verma Iselin, New Jersey Details
Yatin Verma's IBM Global Process Services Experience 2013 - 2014
Job Talent Acquisition Specialist @ Beta Soft Systems
Industry Staffing and Recruiting
Experience
Beta Soft Systems  2014 - Present
IBM Global Process Services   2013 - 2014

Skills
Matlab, Embedded Systems, Wireless Networking, Sales, Technical Recruiting, VHDL, GSM, VPN, Wireless Routers, Wireless Protocols, Printers, Engineering, Screening, Human Resources, Staffing Services, Talent Management, Talent Acquisition, Headhunt, Linux, C++, C, SQL, CRM, Social Media, Sourcing, Recruiting, Customer Service, Microsoft Office, Management

Education
Army Public School

Kurukshetra University
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering

Iris Seifert Iris Seifert Sacramento, California Area Details
Iris Seifert's IBM Global Process Services Experience 2000 - 2000
Job Experienced Linguist/L10N software QA tester, Administrator
Industry Translation and Localization
Experience
Self-Employed  January 1994 - Present
Back To Balance   May 2006 - May 2008
Non-Profit  October 2003 - February 2006
Openwave  June 2002 - June 2003
KANA Software  January 2000 - January 2002
IBM Global Process Services   2000 - 2000

Skills
L10n, Translation, Organisational Skills, Detail-oriented, Software Proficiecy, Interpersonal Skill, Internationalization, Manuals, Proofreading, Quality Assurance, Trados, English, Website Localization, Social Skills, Foreign Languages, Italian, Editing, Multilingual, German, Technical Documentation, Language Services, Localization, Terminology, Spanish, Medical Translation, Technical Translation, Linguistics, Project Management, Interpreting, Globalization, Transcription, FrameMaker

Education
Johannes Gutenberg University Mainz   1982 — 1991
MS, Biology

Universität Köln, Germany   1986 — 1988
Biology (Immunology), Biochemisty, Animal Physiology

Torsten Dreier Torsten Dreier Clearwater, Florida Details
Torsten Dreier's IBM Global Process Services Experience January 2006 - October 2009
Job Torsten Dreier Customer Experience Manager at BobCADCAM Inc.
Industry Information Technology and Services
Experience
BobCAD-CAM Inc.  February 2013 - Present
Gulf To Bay Web   January 2009 - Present
Tampa Bay Business Owners   2012 - Present
EmpireAvenue   2012 - Present
HDworldmedia Companies, LLC   October 2009 - June 2012
IBM Global Process Services   January 2006 - October 2009

Skills
E-commerce Solutions, Global Operations, Web Development, SEO, Social Networking, Marketing, Budget, Wordpress, Amazon Cloud, E-commerce, Budgets, Travel Planning, Group Cruises, Cruises, Florida Life, Amazon Web Services..., WordPress, Online Marketing, Email Marketing, Integrated Marketing, PHP, CMS, Social Media, HTML, Databases, Social Media Marketing, Google Analytics, Website Development, Web Analytics, Online Advertising, Google Adwords, PPC, SEM, Web 2.0, Web Marketing, Content Management, Web Design, Content Strategy, Mobile Marketing, Web Content Management, User Experience, Keyword Research, Lead Generation, Internet Strategy, Online Reputation..., JavaScript, CSS, Digital Photography, Facebook, Blogging

Education
Leibniz Universität Hannover   1986 — 1989
Master, Information Science

Stephanie Leyrer Stephanie Leyrer Beaverton, Oregon Details
Stephanie Leyrer's IBM Global Process Services Experience September 2009 - October 2011
Job Interior Designer // Creative Director // Stylist
Industry Design
Experience
Stephanie Leyrer Design   September 2013 - Present
Insomnia Coffee Company  November 2011 - November 2013
IBM Global Process Services   September 2009 - October 2011
Bassett Furniture Industries  January 2009 - September 2009
Hip Furniture   August 2008 - December 2008

Skills
Project Coordination, Leadership, Interior Design, Creative Concept Design, Customer Service, Friendly Personality, Project Management, Residential Design, Time Management, Small Business, New Business Development, Social Networking, Space planning, Floor Plans, Hand Drafting, Rendering, Handwriting Recognition, Photoshop, Creative Direction, Events Coordination, Color Theory, Paint Color Consultation, Creativity, Furnishings, Home Staging, Teamwork, Research, Sales, Sustainability, Process Improvement, Vendor Management, Styling, Textiles, Sewing, Organization, Barista Training, 60-70 WPM, Microsoft Office

Education
George Fox University   2004 — 2008
Bachelor of Science, Family and Consumer Sciences: Interior Design, Minor in Business Administration

St. Helens High School   2004 — 2008
High School Diploma

Sanah Bittaye Sanah Bittaye Lithonia, Georgia Details
Sanah Bittaye's IBM Global Process Services Experience January 2006 - January 2009
Job Independent IT Contractor
Industry Information Technology and Services
Experience
Field Solutions LLC, and OnForce Inc.   May 2013 - Present
Field Nation  May 2013 - Present
Self-employed  January 2009 - Present
IBM Global Process Services   January 2006 - January 2009
Walmart  June 2003 - February 2006

Skills
Client Training, Project Coordination, Goal Oriented, Hardware Installation, Technical Writing, Staff Retention, Operations Management, Technical Support, Customer Service, Solution Implementation, Software Documentation, Management, Program Management, Leadership, CRM, Training, Customer Satisfaction, Project Management, Public Speaking, Troubleshooting, Strategic Planning, Networking

Education
Graceland University   1998 — 2002
Bachelor of Arts (B.A.), Information Technology

J.C. Harmon High School   1994 — 1998
Bachelor of Arts (B.A.), Information Technology

Matt Blakeman Matt Blakeman Dallas/Fort Worth Area Details
Matt Blakeman's IBM Global Process Services Experience May 2012 - Present
Job Continuous Improvement Engagement Manager at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix  February 2014 - Present
IBM Global Process Services   May 2012 - Present
DFW Fine Properties - Realtor   August 2006 - Present
IBM  October 2009 - May 2012
IBM  January 2000 - October 2009

Skills
Contact Centre, Adult Education, Real Estate, Customer Relations, Call Center, Business Process..., Process Improvement, Business Analysis, Change Management, Management Consulting, Process Engineering, Team Leadership, Program Management, Six Sigma, Process Mapping, Coaching, Team Building, Cross-functional Team..., Operations Management, Problem Solving, Business Strategy, Quality Assurance, Requirements Analysis, Data Analysis, Outsourcing, Leadership Development, Analysis, Customer Service, Customer Satisfaction, Contact Centers, Call Centers, Business Process Mapping, Business Process..., Operational Efficiency, Relationship Driven, LGBT community, Analysis of business..., Creative Visualization, PowerPoint development, Business Writing, Strategy, Service Delivery, Vendor Management, CRM, Leadership, Management, Business Process, Business Transformation, Business Intelligence, Business Process...

Education
LeTourneau University   2008 — 2009
MBA, International Business

LeTourneau University   2005 — 2007
Bachelor of Business Administration (B.B.A.), International Business

Lubbock High School   1984 — 1987

Jessi Buchmann Jessi Buchmann Beaverton, Oregon Details
Jessi Buchmann's IBM Global Process Services Experience October 2010 - October 2011
Job Compliance Project Manager at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM  October 2011 - Present
IBM Global Process Services   October 2010 - October 2011
IBM Global Process Services   October 2009 - October 2010
IBM Global Process Services   November 2007 - October 2009
IBM Global Process Services   October 2006 - October 2007
IBM Global Process Services   October 2005 - October 2006
Borders  2004 - 2005
Starbucks  1998 - 2004

Skills
Microsoft Word, Microsoft Excel, Microsoft SQL Server, Outlook, PowerPoint, Project Management, MS Project, Visual Studio, Visio, Teamwork, Project Team Management, Process Improvement, Leadership, Operations Management, Management, Federal & State..., Reg Z, RESPA, Mortgage Compliance, HMDA, Call Centers, Integration, Software Documentation, Analysis, Business Analysis, Program Management, Microsoft Project, Risk Management, Business Process...

Education
George Fox University   2006 — 2008
Bachelors of Science, Project Management

Portland Community College   1998 — 2001
Associate of Arts (A.A.), General Studies

Jason Lasiewicz Jason Lasiewicz Greater Chicago Area Details
Jason Lasiewicz's IBM Global Process Services Experience December 2000 - June 2002
Job Product Manager at Follett School Solutions
Industry Computer Software
Experience
Follett School Solutions  July 2011 - Present
Follett Software  October 2006 - May 2011
Commercial Mortgage Consultants   2004 - 2007
Follett Software  January 2005 - October 2006
Sunset Ridge School District 29  August 2002 - January 2005
IBM Global Process Services   December 2000 - June 2002
IBM Global Process Services   March 1999 - December 2000

Skills
Solution Selling, Product Marketing, Product Management, SaaS, Sales Process, Pragmatic Marketing..., Product Road Mapping, Strategic Planning, Email Marketing, Product Development, CRM, Lead Generation, Project Management, Sales, Strategic Partnerships, Enterprise Software, Salesforce.com, Cross-functional Team..., Professional Services, Selling

Education
Keller Graduate School of Management of DeVry University   1997 — 2000
BS, Telecommunications Management

Illinois State University   1994 — 1995

William Don Minchew William Don Minchew Dallas/Fort Worth Area Details
William Don Minchew's IBM Global Process Services Experience October 2010 - April 2014
Job Senior SAP Consultant at Titan Consulting Group, Inc.
Industry
Experience
Titan Consulting Group, Inc.   May 2014 - Present
IBM Global Process Services   October 2010 - April 2014
CSC  February 2006 - September 2010

Skills
English, SAP R/3, SAP, ERP, SAP Implementation, Supply Chain Management, SAP ERP, Business Analysis, Materials Management, Business Intelligence, IT Strategy

Education
University of Texas-Dallas   1995 — 1996
MBA, 3.4

Lamar University   1969 — 1973
Bachelor's degree, Mathematics, 3.11

Lamar University
Applied Mathematics, 3.5

Eric Vasankari Eric Vasankari San Francisco Bay Area Details
Eric Vasankari's IBM Global Process Services Experience October 2012 - January 2014
Job Transformation Consulting at Concentrix
Industry Telecommunications
Experience
Concentrix  February 2014 - Present
IBM Global Process Services   October 2012 - January 2014
Nokia Services   2008 - February 2012
Nokia  2000 - 2008
American Express  1997 - 2000
American Express  1997 - 2000

Skills
Program Management, Quality Management, Continuous Improvement, ITIL, Customer Satisfaction, Planning, Service Management, IT Service Management, Business Process, Six Sigma, Change Management, Process Development, Metrics, Telecommunications, Vendor Management, CMMI, Operational Excellence, Process Improvement, Business Process..., Agile, Operations Management, Process Management, Problem Solving, Cross-functional Team..., Coaching, Root Cause Analysis, Team Building, Balanced Scorecard, Business Strategy, Performance Management, Software Project..., Customer Relations, Quality Systems, Risk Management, Strategic Planning, Project Planning, Supply Chain Management, Quality Assurance, Team Leadership, Scrum, Service Delivery, Mobile Devices, Leadership, Virtual Teams, Agile Methodologies, Cloud Computing, Outsourcing, Business Transformation, Project Portfolio..., PMP

Education
Florida Institute of Technology   2011 — 2014
Master of Science Information Technology, Management Information Systems, General, 3.8

University of California, Santa Barbara   1986 — 1989
BA, Political Science International Relations

Acalanes High school   1979 — 1983

Soniya Dikan Soniya Dikan Toronto, Canada Area Details
Soniya Dikan's IBM Global Process Services Experience November 2006 - January 2011
Job Business Analyst at Holt Renfrew
Industry Information Technology and Services
Experience
Holt Renfrew  February 2015 - Present
Shoppers Drug Mart  April 2013 - January 2015
VHA Home HealthCare  July 2012 - March 2013
IBM Global Process Services   November 2006 - January 2011

Skills
Business Analysis, SDLC, Requirements Gathering, Requirements Analysis, User Acceptance Testing, Six Sigma, MS Project, Waterfall, Use Case Analysis, Functional..., Process Improvement, Management Consulting, Negotiation, Business Strategy, Change Management, Microsoft Office, Visio, Lean Manufacturing, Analysis, Business Process..., Project Planning, User Stories, Manual Testing, Test Cases, Gap Analysis, Test Planning, Business Process..., Business Architecture, Agile/SCRUM/RUP, Project Coordination, Systems Modeling, Business Modeling, Enterprise Analysis, Healthcare, BPMS, Lean Six Sigma, ISO 27001, RCA, FMEA, User Interface Design, Feasibility Studies, Wireframes, Test Plan, Test Scripts, Risk Analysis, Incident Management, Customer Service, Data Modeling, EHR, Software Documentation

Education
George Brown College   2012 — 2012
Post Graduate

BSP   2008 — 2010
Bachelor

Dr. D.Y.Patil Polytechnic   2001 — 2004
Diploma

sharan peetani sharan peetani Bloomington, Illinois Details
sharan peetani's IBM Global Process Services Experience June 2010 - January 2011
Job Technical Analyst at State Farm
Industry Information Technology and Services
Experience
State Farm  June 2015 - Present
Wells Fargo  October 2014 - June 2015
State Farm  May 2011 - September 2014
Amgen  January 2011 - May 2011
IBM Global Process Services   June 2010 - January 2011

Skills
Red Hat Linux, Unix, HPSM, Veritas, Siebel, VMware, Puppet, Software Documentation, SharePoint, Operating Systems, Technical Support, Troubleshooting, Shell Scripting, Oracle, DB2, Solaris, SQL, Unix Shell Scripting, VMware ESX

Education
Lawrence Technological University   2007 — 2009
Master of Science (M.S.), Mechanical Engineering

Jawaharlal Nehru Technological University   2003 — 2007
Bachelor of Technology (B.Tech.), Mechanical Engineering

Clint Petty Clint Petty Wichita, Kansas Area Details
Clint Petty's IBM Global Process Services Experience 1968 - Present
Job Retired at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   1968 - Present
Kansas Air National Guard  July 1958 - June 1968

Skills
Process Improvement, Vendor Management, Customer Service, Strategic Planning, Microsoft Office, Microsoft Word, Public Speaking, PowerPoint, Leadership Development, Team Building, Budgets, Leadership

Education
Hutchinson Community College
Business Administration and Management, General

Sanskriti - Sanskriti - Los Angeles, California Details
Sanskriti -'s IBM Global Process Services Experience June 2012 - July 2012
Job Student at University of Southern California
Industry Computer Software
Experience
Protiviti  July 2013 - July 2014
GudFit Entertainment   2010 - 2013
IBM Global Process Services   June 2012 - July 2012

Skills
C++, Java, C, SQL, JavaScript, Linux, HTML, C#, Eclipse, MySQL, Software Development, .Net Framework, Entity Framework Code..., MVC, Web API, .NET, Team Management

Education
University of Southern California   2014 — 2016
Master's degree, Computer Science

Institute of Technology and Management   2009 — 2013
Bachelor of Technology (B.Tech.), Information Technology

Alicia Ruby Alicia Ruby Tulsa, Oklahoma Area Details
Alicia Ruby's IBM Global Process Services Experience October 2011 - February 2012
Job Web Design & Development
Industry Information Technology and Services
Experience
Society of Exploration Geophysicists  February 2012 - February 2015
IBM Global Process Services   October 2011 - February 2012
Independence Community College  August 2008 - November 2011
Cobalt Boats  January 2004 - August 2008

Skills
Problem Solving, SDLC, Microsoft Office, Documentation, Customer Service, Process Improvement, Troubleshooting, Web Design, Web Marketing, Project Management, Technical Writing, Networking, Software Documentation, Copy Editing, Editing, SharePoint, Training, Databases

Education
Fort Hays State University   2009 — 2011
Bachelors, Business Administration, Management Information Systems

Independence Community College   2001 — 2009
Associates, Business Administration & Computer Information Technology

Richard Shipley Richard Shipley Portland, Oregon Area Details
Richard Shipley's IBM Global Process Services Experience June 2012 - Present
Job Transformation Consultant at IBM Global Process Services
Industry Banking
Experience
IBM Global Process Services   June 2012 - Present
IBM Global Process Services   September 2010 - June 2012
IBM  May 2010 - September 2010
Fidelity National Financial  January 2009 - July 2010
LandAmerica  January 2006 - December 2008
LandAmerica  July 2004 - December 2005

Skills
Team Building, Employee Management, Process Improvement, Employee Relations, Customer Service, Transformational..., Business Systems..., Testing, Leadership, Strategy, Project Management, Management, Business Process, Business Analysis, Change Management, Outsourcing, Analysis, Training, Vendor Management

Education
H. Wayne Huizenga School of Business and Entrepreneurship   2001 — 2003
Master of Science, Human Resource Management

Nova Southeastern University   2000 — 2001
Bachelor of Science, Business Administration

Illinois Wesleyan University   1995 — 1997

Swathi Reddy Kota Swathi Reddy Kota Dubuque, Iowa Details
Swathi Reddy Kota's IBM Global Process Services Experience
Job UNIX System Administrator at IBM
Industry Information Technology and Services
Experience
IBM Global Process Services  

Skills
Unix, Troubleshooting, Servers, IT Service Management, Integration, Disaster Recovery, System Administration, Oracle, Virtualization

Education
International Technological University   2009 — 2010
Master of Business Administration (MBA)

Schiller International University   2008 — 2009
Master's degree

Fairleigh Dickinson University-Metropolitan Campus
Bachelor's degree

Julie Tuttle Julie Tuttle Winston Salem, North Carolina Details
Julie Tuttle's IBM Global Process Services Experience May 2014 - Present
Job Finance and Admin Manager Customer Financial Services IBM
Industry Information Technology and Services
Experience
IBM Global Process Services   May 2014 - Present
IBM  November 2013 - April 2014
PepsiCo  March 2013 - November 2013
GMAC Insurance  November 2004 - February 2013
GMAC Insurance  August 2003 - November 2004
GMAC Insurance  November 1999 - August 2003

Skills
Call Center, Leadership, Training, Call Centers, Coaching, Management, Employee Engagement, Customer Satisfaction, Customer Service, Customer Retention, Project Management, Insurance, Marketing

Education
Forsyth Technical Community College

GMAC Corporate Training

South Stokes High School

Jack Dixon Jack Dixon Louisville, Kentucky Details
Jack Dixon's IBM Global Process Services Experience June 1999 - December 2008
Job Data Protection Backup Engineer
Industry Outsourcing/Offshoring
Experience
CompuCom Systems Inc  June 2010 - June 2015
IBM Global Process Services   June 1999 - December 2008
AT&T  June 1995 - June 1999

Skills
CompTIA A+ Certification, CompTIA Security+..., CompTIA Network+, Sun Solaris 2.6..., Sun Solaris 2.6..., VMware, Netbackup, CompTIA, Windows Server, Unix

Education
The Southern Baptist Theological Seminary   2009 — 2011
ThM (incomplete), Biblical Studies

New Orleans Baptist Theological Seminary   2000 — 2003
MDiv, Biblical Languages

Fuller Theological Seminary   1996 — 1999
N/A

Mississippi State University   1974 — 1983
Bachelor of Arts (B.A.), Philosophy

Florida Bible College   1977 — 1979
Bachelor of Arts (B.A.), Biblical Education

Bob Bales Bob Bales Lewis, Colorado Details
Bob Bales's IBM Global Process Services Experience 1999 - 2012
Job Sr. Technical Services Professional, CBCP at IBM Global Services
Industry Information Technology and Services
Experience
IBM Global Services  June 1999 - Present
AT&T and IBM   April 1978 - December 2012
IBM Global Process Services   1999 - 2012
AT&T  April 1978 - June 1999

Skills
Management and..., Data Center OPS, Storage Administration, Disaster Recovery, Storage Area Networks, Technical Support, Data Center, Project Planning, Service Delivery, Solution Architecture

Education
Dekalk Community College North   1980 — 1981

Florida State University   1967 — 1970

Terry Durnil Terry Durnil Renton, Washington Details
Terry Durnil's IBM Global Process Services Experience 2005 - 2006
Job Computer Software Professional
Industry Computer Software
Experience
Self-employed  2010 - Present
Best Buy  2007 - 2010
Applebees International  2006 - 2010
IBM Global Process Services   2005 - 2006

Skills
HTML, CCS, JavaScript, JavaScript Libraries, jQuery, html5, Selenium

Education
ITT Technical Institute-Seattle   2008 — 2010
Bachelor's degree, Computer Science

Sandeep Kaur Sidhu Sandeep Kaur Sidhu Toronto, Canada Area Details
Sandeep Kaur Sidhu's IBM Global Process Services Experience December 2007 - September 2009
Job Sales Administrator at Tiffany Gate Food Inc.
Industry Food Production
Experience
Tiffany Gate Food Inc.   June 2011 - Present
IBM Global Process Services   December 2007 - September 2009
Lakozy Motors Pvt Ltd.   September 2006 - October 2007

Skills
Leadership, Sales Administration, Communication Skills, Flexible Approach, Adaptability, Marketing, Teamwork, Customer Service, Data Entry, Sales

Education
Humber College   2009 — 2011
Global Business Management, Sales, Distribution, and Marketing Operations, General

Guru Tegh Bahadur Public school, India
2 yrs Diploma Course

Patty Ruffino Patty Ruffino Greater St. Louis Area Details
Patty Ruffino's IBM Global Process Services Experience January 1992 - June 1998
Job Technical Services Professional ADV at IBM
Industry Information Technology and Services
Experience
IBM  December 2007 - Present
IBM Global Process Services   January 1992 - June 1998
McDonnell Douglas  1980 - 1995

Skills
ISPF, REXX, z/OS, TSO, JCL, DB2, Disaster Recovery, Unix, Operating Systems, Mainframe, Systems Management, Ksh, Requirements Analysis, WINS, Windows, AIX, VBScript, Netcool, Security, IT Management, MVS, SMP/E, Syncsort, CA1, Endeavor, LIBRARIAN, LIFE CYCLE MANAGER, COBOLII, Fortran, Assembler, IT Service Management, IBM Mainframe, COBOL, Data Center, ITIL, IMS DB/DC, VSAM, Incident Management, Fileaid, IT Operations, RACF, JES2, IBM Utilities, SDSF, FTP, OS/390, Performance Tuning, Production Support, CICS, System Deployment

Education
Fontbonne University   1998 — 1999
MMGT, Business Administration and Management, General

Fontbonne University   1997 — 1998
Master of Business Administration (MBA), Business Administration and Management, General

Washington University in St. Louis   1976 — 1986
Bachelor of Science (BS), Computer Science

Brian Burgoyne Brian Burgoyne Greater Denver Area Details
Brian Burgoyne's IBM Global Process Services Experience May 2012 - June 2012
Job IT Consultant/Sr. iSeries Engineer at Staples
Industry Information Technology and Services
Experience
Staples  June 2013 - Present
BJ Computer Consulting   July 2011 - May 2013
IBM - Global Process Services  May 2012 - June 2012
Infonet Consulting Group   June 2011 - January 2012
ACS, a Xerox Company  September 2010 - June 2011
Office Depot  May 2008 - June 2011
Kerzner International  2003 - 2008
Kerzner   2003 - 2008
CITCO technologies   1999 - 2003
TresCom International  1995 - 1999

Skills
System Administration, Systems Engineering, AS400, High Availability, IBM iSeries, Operating Systems, Administration, Disaster Recovery, Security, SDLC, Storage, IT Management, OS/400, iSeries, AIX, Websphere, Data Center, IT Operations, Vendor Management, Microsoft Exchange, Enterprise Architecture, HMC, Enterprise Software, Cisco Technologies, XML, Servers, Integration, Infrastructure, Active Directory, Business Intelligence, Systems Analysis, IT Service Management, DB2, Troubleshooting, Network Security, Virtualization, Business Continuity, Data Warehousing, IT Strategy, ITIL, Capacity Planning, VMware, LPAR, Cloud Computing, System Deployment, SharePoint, Firewalls, Solution Architecture, Microsoft SQL Server, Performance Tuning

Education
Florida Atlantic University   2013 — 2013
Executive Certificate in Project Management, PMI - Project Management

Sheridan College   1982 — 1984
Computer Science, Programming and Systems Analysis

Mohawk College   1980 — 1981
Business Administration

Walter F Hutchinson Walter F Hutchinson Greater Detroit Area Details
Walter F Hutchinson's IBM Global Process Services Experience October 2010 - Present
Job Advisory IT Specialist (IBM)
Industry Automotive
Experience
IBM Global Process Services   October 2010 - Present

Skills
Programming, Software..., SharePoint, Business Analysis, IT Service Management, Data Center, Requirements Analysis, SQL, Databases, Troubleshooting, SDLC, ITIL, Business Process, Linux, Lotus Notes, IT Operations, Microsoft SQL Server, PMP, Enterprise Architecture, Software Project..., Software Documentation, Service Delivery, Customer Service, IT Management, Vendor Management, Systems Analysis, Mainframe, Integration, Java, Disaster Recovery, Requirements Gathering, IT Strategy, CRM

Education
Oakland University   1999 — 2002
Masters of Science, Computer Science, B

Kettering University   1972 — 1977
Industrial Engineering, Computers, C+

Ginger Jones Ginger Jones Greenville, South Carolina Area Details
Ginger Jones's IBM Global Process Services Experience July 2009 - February 2012
Job xPression Developer
Industry Information Technology and Services
Experience
IBM Global Process Services   July 2009 - February 2012
Macy's Systems and Technology  June 2007 - December 2007
Blue Cross and Blue Shield  2005 - 2006

Skills
XML, AS400, xPression, xDesign, xAdmin, Unix, Access, Excel, Word, Technology Development, Test Cases, Databases, Data Analysis, Print, Requirements Analysis, Requirements Gathering, Requirements..., System Requirements, Regulatory Requirements, Test Director, Usability Testing, Test Planning, Manual Testing, System Testing, Database Design, Relational Databases

Education
Strayer University   2007 — 2008
BS in Business Administration, with a concentration in Finance

J Sargeant Reynolds Community College   2003 — 2005
A.S. in Business Administration

Tedd Brown Tedd Brown East Lansing, Michigan Details
Tedd Brown's IBM Global Process Services Experience May 2013 - Present
Job Computer Software Professional
Industry Computer Software
Experience
IBM Global Process Services   May 2013 - Present
Wipro Technologies  October 2011 - January 2013
Bank of America  January 2010 - September 2011
Ajilon  September 2008 - January 2010
National Systems Consulting   April 2006 - July 2008
CDI Corporation  September 2004 - January 2006

Skills
Mainframe, Clarity, User Acceptance Testing, Requirements Analysis, Testing, Quality Center, SDLC, DB2, COBOL, Program Management, Software Documentation, SQL, Resource Management, System Testing, JCL, PL/SQL

Education
Ferris State University
Bachelor of Science, Computer Information Systems

Ferris State University
Associate in Applied Science, Accounting

Derrick Richardson MCP, MCDST Derrick Richardson MCP, MCDST Greater Chicago Area Details
Derrick Richardson MCP, MCDST's IBM Global Process Services Experience December 2010 - May 2012
Job Support Technician CyberSecurity
Industry Computer & Network Security
Experience
Land of Plenty LLc   August 2009 - Present
Johnson Controls  May 2012 - August 2012
IBM Global Process Services   December 2010 - May 2012
TEKsystems  August 2011 - November 2011
Land Of Plenty LLc   September 2003 - November 2011
Department of Veterans Affairs  April 2009 - February 2010
SCANNER/INDEXER   April 2009 - February 2010
ITT Technical Institute  2007 - 2009
SYSMEX AMERICA INC  October 2007 - November 2008
Briage Realty Group   February 2005 - November 2007

Skills
Tax Preparation, Windows 7, Property Law, SharePoint, Active Directory, Microsoft Office, Windows Server, Customer Service, Microsoft Exchange, Network Security, Computer Hardware, Networking, XP, System Administration, Troubleshooting, Project Management, HTML, Outlook, DHCP, VPN, Help Desk Support, Operating Systems, Software Installation, VMware, DNS, Virtualization, IIS, BMC Remedy, Disaster Recovery, Network Design, Microsoft Certified..., Group Policy, Wireless Networking, Antivirus, Servers, Hardware, Laptops, Windows, Network Administration, Printers, Databases, Windows XP, SCCM

Education
ITT Technical Institute-Greenfield   2007 — 2016
Bachelor's Degree, Cyber-Security, Digital Forensics, PowerShell

ITT Technical Institue   2007 — 2009
Associate Applied Science, Information Computer Network Systems

College of Automation   1984 — 1985
Certificate, Material Information Systems

Mel Pama Mel Pama Loomis, California Details
Mel Pama's IBM Global Process Services Experience August 2014 - Present
Job IT Specialist at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   August 2014 - Present
Xerox  July 2013 - November 2013
Intel Corporation  January 2013 - February 2013
NEC Corporation of America  August 2011 - March 2012
NEC Corporation of America  October 2008 - August 2011
NEC Corporation of America  June 1999 - October 2008

Skills
Web Services, ASP.NET, JavaScript, .NET, C#, Visual Studio, C++, Web Applications, HTML, XML, SharePoint, AJAX, Databases, SQL, Software Development, CSS, SQL Server, SDLC, Perl, UML, Windows, Programming, Integration, Requirements Analysis, Quality Assurance, IIS, PL/SQL, Web Development, XSLT, T-SQL, Cloud Computing, Design Patterns, ClearCase, MFC, LINQ, Microsoft SQL Server, jQuery, Oracle, ASP, SOA, Software Documentation, Software Engineering, Testing, Agile Methodologies, Unix, Scrum, SaaS, Software Project..., Enterprise Software, WCF

Education
National University
BSCS, Computer Science

National University
MBA, International Business

Golden Gate University
MS PSM, Program and Systems Management

Tripti Motwani Tripti Motwani San Francisco Bay Area Details
Tripti Motwani's IBM Global Process Services Experience June 2011 - July 2013
Job Analytics Consultant at Wipro
Industry Management Consulting
Experience
Wipro  August 2013 - Present
IBM Global Process Services   June 2011 - July 2013
Infosys Technologies Ltd  January 2007 - April 2010

Skills
SAS programming, Linear Regression, Business Analytics, Requirements Gathering, SQL, Process Consulting, Business Analysis, Data Analysis, Business Intelligence, Market Analysis, Segmentation, SAS, Analysis, Testing, Management, Analytics

Education
Great Lakes Institute of Management   2010 — 2011
MBA, Marketing and Operations

Kevin Dean Kevin Dean Washington D.C. Metro Area Details
Kevin Dean's IBM Global Process Services Experience January 2007 - February 2010
Job Senior Software Engineer
Industry Computer Software
Experience
LKD Technology Solutions LLC   April 2012 - Present
Technatomy Corporation  November 2011 - July 2012
Dynamics Research Corporation  April 2011 - November 2011
Joint Chiefs of Staff  October 2010 - April 2011
Fannie Mae  February 2010 - October 2010
IBM Global Process Services   January 2007 - February 2010
Freddie Mac  2000 - 2005
Deltek  May 1998 - May 2000

Skills
Java, GWT, ExtJS, Android, JSP, JavaScript, Spring, Hibernate, JMS, AJAX, Weblogic, Maven, Agile, JSTL, Databases, Shell Scripting, J2EE, SQL, XML, Servlets, Tomcat, MySQL, jQuery, OOAD, Subversion, JSON, REST, Swing, JPA, Wordpress, PHP, Cron, EJB 2.0/3.0, Java Enterprise Edition, Agile Methodologies

Education
George Mason University   2004 — 2006
MS, Computer Science

University of Virginia   1995 — 1997
BS, Finance

Amanda Svoboda Amanda Svoboda Apalachin, New York Details
Amanda Svoboda's IBM Global Process Services Experience November 2007 - Present
Job Global Category Manager at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   November 2007 - Present
IBM  August 2006 - November 2007
IBM  June 2000 - August 2006

Skills
Strategic Sourcing, Sourcing Analysis, Process Improvement, Procurement, E-procurement, Project Management, Strategic Partnerships, Negotiation, Contract Management, Lotus Notes, Microsoft Office, SAP, SAP BW, Windows, Contract Negotiation, Supply Management, Leadership, Budgets, Vendor Management, CRM, Management, Maintaining Strong..., Analysis

Education
Houghton College   1992 — 1996
BA, Sociology

Joanna Buckley, M.Div., BCC Joanna Buckley, M.Div., BCC Charlotte, North Carolina Details
Joanna Buckley, M.Div., BCC's IBM Global Process Services Experience March 1997 - June 2005
Job Staff Chaplain at Hospice and Palliative Care of Cabarrus County
Industry Hospital & Health Care
Experience
Hospice and Palliative Care of Cabarrus County   November 2013 - Present
Carolina Health Care - CMC - NE   August 2011 - August 2013
The Park Ministries  October 2005 - April 2010
Gordon Conwell Theological Seminary  2008 - 2010
IBM Global Process Services   March 1997 - June 2005
US Army  September 1978 - March 1993

Skills
Pastoral Care, Hospice, Palliative Care, Empathic Listening, Prayer, Manage Client..., Leadership, Leadership Development, Team Building, Customer Service, Christian Theology, Coaching, Teaching, Strategic Planning, Conflict Resolution, Non-profits, Organizational..., Microsoft Office, Public Speaking, Cross-functional Team..., Community Outreach, Nonprofits, Pastoral Counseling, Preaching, Biblical Studies, Chaplaincy, Compassion, Grief Counseling, Program Development, Religion, Spiritual Direction, Research, Theology, Volunteer Management, Discipleship, Ethics, Mental Health, Crisis Intervention, Case Management, Staff Development, Team Leadership, Public Relations, ICU, Administration, Medical Ethics, Counseling Psychology, Missions, Social Services, Psychotherapy

Education
Gordon Conwell Theological Seminary   2004 — 2010
Master's degree, Divinity/Ministry

Montreat College   2000 — 2003
Bachelor's degree, Business Administration and Management, General

Gaurav Das Gaurav Das Greater Nashville Area Details
Gaurav Das's IBM Global Process Services Experience July 2006 - July 2009
Job Graduate Research Assistant at Vanderbilt University
Industry Higher Education
Experience
Vanderbilt University  September 2009 - Present
Vanderbilt University  August 2009 - May 2010
IBM  July 2006 - July 2009
IBM Global Process Services   July 2006 - July 2009

Skills
Chemical Engineering, Matlab, Mathematica, Characterization, Simulations, Thermodynamics, Mathematical Modeling, Fortran, Engineering, Energy, LaTeX, Monte Carlo Simulation, Density Functional..., Data Analysis, Numerical Analysis, Optimization

Education
Vanderbilt University   2009 — 2014
Doctor of Philosophy (PhD), Chemical Engineering

Jadavpur University   2002 — 2006
B.Ch.E, Chemical Engineering

Pavani Pudota Pavani Pudota Washington D.C. Metro Area Details
Pavani Pudota's IBM Global Process Services Experience August 2007 - December 2007
Job Sr OBIEE Developer at Guident Technologies
Industry Information Technology and Services
Experience
CRGT Inc. (Former Guident Technologies)   December 2012 - Present
Neumeric Technologies Corp  October 2010 - December 2012
Neumeric Technologies Corp  June 2010 - October 2010
Best Lighting Products  May 2009 - May 2010
Wright State University  April 2008 - March 2009
IBM Global Process Services   August 2007 - December 2007

Skills
OBIEE, BI Publisher, Informatica, ETL, Data Warehousing, DAC, Oracle, Unix, Data Modeling, SQL, Databases

Education
Wright State University   2008 — 2010
Master of Science (MS), Electrical and Electronics Engineering

Jawaharlal Nehru Technological University   2003 — 2007
Bachelor of Technology (B.Tech.), Electronics and Communication Engineering

Narayana Junior College   2001 — 2003
Intermediate, Math, Physics and Chemistry

Don Bosco High School   1991 — 2001
High School

Bryan Boyer Bryan Boyer Fort Worth, Texas Details
Bryan Boyer's IBM Global Process Services Experience September 2002 - September 2004
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Business Network Solutions   May 2005 - August 2011
IBM Global Process Services   September 2002 - September 2004
Burlington Northern Santa Fe Railway  July 1991 - September 2002

Skills
WIndow Server, Window Desktop, Microsoft, NetIQ, Hyena, Hyperion, VMware Server, Linux, Unix Administration, SQL Server, IIS, Active Directory, Exchange server, Smartphones, TCP, DNS administration, Clustering, DHCP

Education
Lake Area Technical Institute   1987 — 1989
Certificate, Information Technology and Programming

Brookings High School   1981 — 1984
High School Diploma, General

Sandip Kumar Sandip Kumar Greater New York City Area Details
Sandip Kumar's IBM Global Process Services Experience 2002 - 2004
Job Enterprise Account Executive at AvePoint
Industry Computer Software
Experience
AvePoint  February 2015 - Present
Unisys Corporation  January 2014 - January 2015
Polaris Financial Technology   October 2011 - January 2014
ValueMomentum Inc.   April 2010 - October 2011
Peak Database Solution (Peak CCI)   June 2006 - December 2009
IBM Global Process Services   2002 - 2004

Skills
New Business Development, Account Management, SaaS, Management, Enterprise Software, Strategy, Business Development, Sales, CRM, Vendor Management, Business Intelligence, Business Analysis

Education
Stanford University   2009 — 2010
Research Associate - Professional Development Course, Sales and Marketing

International Institute of Information Technology   2004 — 2006
MBA, Marketing & IT

Birla Institute of Technology   1999 — 2002
Bachelors in Computer Application, Information Technology

Don Bosco Academy   1987 — 1997
ICSE, Science & Social Studies

Gurvinder Grewal Gurvinder Grewal Toronto, Canada Area Details
Gurvinder Grewal's IBM Global Process Services Experience May 2010 - November 2010
Job Student at Humber College
Industry Accounting
Experience
IBM Global Process Services   May 2010 - November 2010
ESSAR GROUP  March 2009 - December 2009

Education
Humber College   2011 — 2011

Calcutta University
Bachelor, Business Commerce; Industrial Computer Accountant

Thomas Howell Thomas Howell Sarasota, Florida Details
Thomas Howell's IBM Global Process Services Experience April 2012 - Present
Job Business Development Executive at IBM Global Process Services
Industry Outsourcing/Offshoring
Experience
IBM Global Process Services   April 2012 - Present
Xerox  March 2009 - May 2012
EquaTerra  October 2008 - March 2009
Archstone Consulting  August 2007 - October 2008
ACS  December 2003 - August 2007
Bearingpoint  July 2002 - December 2003
Arthur Andersen  June 1996 - July 2002

Skills
Project Management, Process Optimization, Relationship Management, Process Improvement, Strategic Planning, Budget, Offshoring, Business Process..., Shared Services, Outsourcing, BPO, IT Strategy, CRM, Business Process..., Accounting, Program Management, Project Portfolio..., Finance, IT Outsourcing, Cross-functional Team..., Vendor Management, Call Centers, Management, Customer Satisfaction, Analysis, Management Consulting, ERP, Business Transformation, Governance, Business Intelligence, Risk Management, Business Strategy, Service Delivery, Business Analysis, Change Management, Strategy, Transition Management, PMP, Executive Management, Team Management, Six Sigma, IT Management, Consulting, Business Process, Business Case, Training, PMO, Operations Management, Acquisition Integration, Process Engineering

Education
Loyola University Chicago   1996 — 1998
MBA, Finance

University of Michigan   1989 — 1993
Bachelor of Arts, Political Science

Doug Warinner Doug Warinner Greater New York City Area Details
Doug Warinner's IBM Global Process Services Experience September 2014 - Present
Job Vice President, Finance at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   September 2014 - Present
IBM Global Business Services  March 2011 - Present
IBM  February 2009 - April 2011
IBM Asia Pacific  July 2003 - July 2007
IBM  2000 - 2001
IBM Europe, Middle East and Africa   1994 - 1997
Satellite Business Systems  1982 - 1984

Skills
Executive Management, Process Improvement, Change Management, Risk Management, Business Strategy, Business Development, Project Management, PMP, Cloud Computing, Project Portfolio..., Mergers & Acquisitions, Finance, Financial Analysis, Business Process..., Strategy, IT Strategy, Business Transformation, Outsourcing, Management Consulting, Business Process

Education
The College of William and Mary - The Mason School of Business   1980 — 1982
MBA, Finance

Hampden-Sydney College   1976 — 1980
BS, Economics with Mathematics

Bhargav S Bhargav S Ann Arbor, Michigan Details
Bhargav S's IBM Global Process Services Experience March 2011 - April 2012
Job Talent Acquisition Lead
Industry Information Technology and Services
Experience
TEKWISSEN™   April 2012 - Present
IBM Global Process Services   March 2011 - April 2012
Travel Line Pvt. Ltd.   April 2007 - August 2010

Skills
Talent Acquisition, Internet Recruiting, Management, Benefits Negotiation, Screening, Technical Recruiting, Contract Recruitment, Staff Augmentation, Staffing Services, Recruiting, IT Recruitment, Screening Resumes, Talent Management, Employee Engagement, Team Management, Sourcing, Resource Management, Interviews, Temporary Placement, CRM, Recruitments, Networking, Consulting, Executive Search, Outsourcing, Applicant Tracking..., Permanent Placement, Training, Business Intelligence, Human Resources, Vendor Management, Onboarding, Information Technology, HR Consulting, Strategy, College Recruiting, Search, Resume, E-recruitment, SDLC, HRIS, Employer Branding, Employee Relations, Job Descriptions, Temporary Staffing, Performance Management, Graduate Recruitment, Performance Appraisal, Employee Referral..., Leadership

Education
IGNOU   2009 — 2012
Bachelor’s Degree, Computer Engineering, B

Kabeth Deen Kabeth Deen Florissant, Missouri Details
Kabeth Deen's IBM Global Process Services Experience September 2008 - Present
Job System service Rep at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   September 2008 - Present
SSM DePaul Health Center,  December 2004 - October 2009
Better Family Life, Inc  January 2006 - September 2008

Skills
Troubleshooting, Process Improvement, SDLC, Unix, Pre-sales, Incident Management, VMware, Servers, Operating Systems, Business Process, IT Strategy, Java, Solution Architecture, JavaScript, Windows, Hardware, Microsoft Office, Visio, Research, Program Management, Technical Support, Project Management, Customer Service

Education
Lincoln University (MO)   1999 — 2004
Bachelor’s Degree, Computer Information system

Sam Sutikshan Sam Sutikshan Toronto, Canada Area Details
Sam Sutikshan's IBM Global Process Services Experience April 2008 - April 2009
Job Network Analyst at TD
Industry Information Technology and Services
Experience
TD  July 2012 - Present
Direct Sales Force  March 2011 - Present
George Brown College  October 2010 - August 2011
R.LAMIFILMS   June 2009 - July 2010
IBM Global Process Services   April 2008 - April 2009

Skills
C++, Marketing Communications, Advertising, Social Media, Networking, CCNA, Public Speaking, Project Coordination, Email Marketing, Marketing, Market Research, Teamwork, Team Leadership, Microsoft Office, Event Management, Social Media Marketing, Windows, Leadership, Customer Service

Education
Niagara College   2011 — 2012
Diploma, Management Studies

George Brown College   2010 — 2011
PG Diploma, Wireless Networking

PDM college of Engineering   2005 — 2009
B.Tech, Electronics and communication

Russell Derrickson Russell Derrickson Greater Denver Area Details
Russell Derrickson's IBM Global Process Services Experience December 2009 - September 2011
Job Freelance Communication & Documentation Specialist
Industry Public Relations and Communications
Experience
freelance  September 2011 - Present
IBM Global Process Services   December 2009 - September 2011
The Back Room Bar & Grill   2007 - 2009
Pinehurst Landscaping   March 2005 - October 2006

Skills
Editing, Photography, Microsoft Office, Customer Service, Technical Writing, Research, Mac, Leadership, Business Analysis, Creative Problem Solving, Customer Relations, Creative Direction, Graphic Design, Creative Writing, Writing, Web Design, Art Direction, Books, Logo Design, Public Speaking, Teaching, Poetry, Public Relations, Short Stories, Content Writing, Storytelling, Published Author, Web Content, Creative Strategy, Writing Skills, Fiction Writing, Freelance Writing, Brochures, Creative Services, Proofreading, New Media, Desktop Publishing, Layout, Stories, Creative Writer, Non-fiction, Screenwriting, Content Management, YouTube, Ideation, Online Publishing, Information Design, Web Content Management, Management, Social Media

Education
Front Range Community College   2012 — 2015
Associate of Arts and Sciences (A.A.S.), Anthropology, 3.6

Front Range Community College   2012 — 2015
Associate's Degree, Sociology and Anthropology, 3.8

ITT Technical Institute Denver, Co   2007 — 2009
In Progress, Drafting/CAD

James M. bennett   1994 — 1999
diploma, English Language and Literature/Letters

Kalra, Ajay Kalra, Ajay Toronto, Canada Area Details
Kalra, Ajay's IBM Global Process Services Experience October 2005 - October 2010
Job Sr. Project Manager/Sr. Product Manager at CIBC Bank
Industry Information Technology and Services
Experience
CGI  June 2014 - Present
IBM  February 2012 - May 2014
IBM Canada  February 2011 - January 2012
IBM Canada  November 2010 - January 2011
IBM Global Process Services   October 2005 - October 2010
IBM Global Process Services   April 2003 - September 2005
IBM Global Process Services   September 2000 - March 2003
Churchill Insurance   March 1999 - September 2000

Skills
Management, PMP, Software Project..., IT Strategy, Requirements Analysis, Project Portfolio..., IT Service Management, Project Delivery, Global Delivery, SDLC, ITIL, Business Analysis, Business Process, Integration, Process Improvement, Project Management, Strategy, Vendor Management

Education
Indira Gandhi National Open University   1998 — 2001
MCA, Computers

University if Delhi   1991 — 1997
Bachelor of Science (B.Sc.)

Ella James Ella James New York, New York Details
Ella James's IBM Global Process Services Experience March 2011 - February 2015
Job Project Manager at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   March 2011 - February 2015

Skills
Leadership, Customer Service, Strategic Planning, Microsoft Excel, Microsoft Office, Management, Public Speaking, Sales, Microsoft Word, Research

Education
Harvard University   2007 — 2011
Master of Business Administration (M.B.A.), Project Management

Joni Sweeney Joni Sweeney Spencerville, Indiana Details
Joni Sweeney's IBM Global Process Services Experience February 1998 - May 2007
Job Availability Manager at Lincoln Financial Group
Industry Financial Services
Experience
Lincoln Financial Group  May 2008 - Present
IBM Global Process Services   February 1998 - May 2007

Skills
ITIL, IT Service Management, Service Delivery, Process Improvement, Disaster Recovery, IT Management, PMP, PMO, IT Strategy, Project Portfolio..., Outsourcing, SDLC, Vendor Management, Data Center, IT Operations

Education
Indiana University Bloomington
Associate's degree, Computer Technology/Computer Systems Technology

Indiana University Bloomington

louis Noel louis Noel San Antonio, Texas Area Details
louis Noel's IBM Global Process Services Experience October 1995 - June 2000
Job Help Desk Specialist at Horizontal Integration (UHC)
Industry Information Technology and Services
Experience
Horizontal Integration  August 2015 - Present
Canyon Springs Computer Service   July 2014 - Present
EOG Resources  September 2010 - June 2014
Genesis Business Systems  June 2008 - September 2010
Harcourt Assessment  April 2002 - September 2007
Mantech Technical Services   September 2000 - March 2002
IBM Global Process Services   October 1995 - June 2000
Pro Set, Inc   October 1990 - October 1995
Smith Kline Beecham Consumer   September 1984 - September 1990
Tenneco Gas Pipeline Co   February 1980 - June 1982

Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, Outlook, Windows 7, Windows 7 Migration, Windows 8, Windows XP, MS-DOS, Dell Workstations, Dell KACE, Cisco VPN, HP Printers, VMware vSphere, SharePoint, Ghost Imaging, Help Desk Support, Lotus Domino, Plotters, Print Servers, Blackberry Enterprise..., iPhone Support, iPad Support, Microsoft Surface, Active Directory, Sales, Leadership, PowerPoint, Customer Service, Research, Technical Support, Computer Hardware, Microsoft Exchange, Servers, Information Technology, Networking, Operating Systems, Hardware

Education
Houston Community College   1981 — 1982
Business Administration and Management, General

San Antonio College   1978 — 1980
Business Administration and Management, General

Randolph High School   1971 — 1972
High School

Robert Larry Tyus Robert Larry Tyus Powder Springs, Georgia Details
Robert Larry Tyus's IBM Global Process Services Experience 1997 - 2008
Job Software Quality Assurance Engineer
Industry Information Technology and Services
Experience
PANASONIC AUTOMOTIVE SYSTEMS INC.   2014 - 2015
IBM GLOBAL SERVICES  2010 - 2014
IBM GLOBAL SERVICES  2008 - 2010
IBM Global Process Services   1997 - 2008
TYUS TECH   1996 - 1997
EQUIFAX, INC.   1981 - 1995

Skills
Process Improvement, CMMI, CMMI Level 5, Services Transtion..., Process Transformation..., CMMI Level 3, Industrial Engineering, Process Quality..., CMMI v1.3 High Maturity..., Process Change..., CMMI Instructor &..., Project Manager, Automotive Spice..., Sotware Quality..., Supplier Performance..., CMMI for Services

Education
Georgia State University, M.B.A.
Master of Business Administration (M.B.A.), Information Management Systems

Southern Polytechnic State University
Bachelor of Industrial Engineering Technology, Industrial Engineering

Shamit Atray Shamit Atray Toronto, Canada Area Details
Shamit Atray's IBM Global Process Services Experience May 2007 - June 2008
Job Assistant Manager at 7Eleven
Industry Market Research
Experience
7-Eleven  September 2014 - Present
7-Eleven  April 2014 - August 2014
TTC  March 2014 - August 2014
DealTicker.com  July 2013 - October 2013
Cvent  March 2011 - November 2012
WinkBall   October 2010 - April 2011
IBM Global Process Services   May 2007 - June 2008

Skills
Market Research, Analytics, Competitive Intelligence, Competitive Analysis, Marketing Research, CRM, Lead Generation, Market Analysis, Customer Insight, Marketing Strategy, Business Development, B2B Marketing, Segmentation, Strategy, Team Management, Marketing Management, Salesforce.com, Financial Services, Business Strategy, Product Marketing, Team Leadership, Secondary Research, Social Media, Marketing, Leadership

Education
Humber College   2013 — 2014
Global Business Management, International Marketing

Guru Gobind Singh Indraprastha University   2009 — 2011
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General, Distinction

University of Rajasthan   2004 — 2007
Bachelor of Science (B.Sc.), Biotechnology

Bhartiya Vidya Bhawan   1991 — 2004
High School

Kiran Mitra Gundugola Venkata Kiran Mitra Gundugola Venkata Cleveland/Akron, Ohio Area Details
Kiran Mitra Gundugola Venkata's IBM Global Process Services Experience February 2014 - August 2014
Job Graduate Assistant at College of Business Administration of The University of Akron
Industry Information Technology and Services
Experience
The University of Akron  October 2014 - Present
IBM Global Process Services   February 2014 - August 2014
Dell  September 2012 - September 2013
Barion Solutions Private Limited   May 2011 - June 2011

Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Strategic Planning, Social Media, Management, Leadership, English, Teamwork, Outlook, Photoshop, Windows, Sales, Project Management

Education
The University of Akron   2014 — 2016
Master of Science (MS), Management Information Systems, General

Jawaharlal Nehru Technological University   2008 — 2012
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering

Imad Hamdan Imad Hamdan Atlanta, Georgia Details
Imad Hamdan's IBM Global Process Services Experience June 2005 - Present
Job Senior Test Manager/QA Engineer at IBM
Industry Information Technology and Services
Experience
IBM Global Process Services   June 2005 - Present
IBM  June 2005 - February 2015
AT&T  June 1989 - May 2005

Skills
Program Management, Customer Service, Training, SQL, Research, Java, Public Speaking, Linux, Analysis, Databases, HP Quality Center, Unix, Oracle, MySQL, SABLIME, CQ, ALM, SED, Windows, Python, BMC Remedy, Lotus Notes, Object Oriented Design, Versant, DevOps, C, VB.NET, XML, HTML, Icon, Lisp

Education
Illinois Institute of Technology   1987 — 1989
Master's Degree, Computer Science

University of Illinois at Chicago
BS in Computer Science , Computer Science

Pratim Datta Pratim Datta Cleveland/Akron, Ohio Area Details
Pratim Datta's IBM Global Process Services Experience April 1999 - January 2001
Job PhD Director and EMBA Professor at Kent State University
Industry Education Management
Experience
Kent State University  Business ConsultantSAPJuly 2005 - July 2005
IBM Global Process Services   April 1999 - January 2001
Price Waterhouse Management Consultants  February 1994 - June 1997

Skills
Technology Solutions..., Innovation Consulting, Technological Innovation, Corporate Strategy..., Analytics, International Project..., Strategic Technology..., Operational Excellence, Consulting, Business Strategy, Project Management, Business Analysis, Business Process..., Management, Change Management, Business Intelligence, Strategic Planning, IT Strategy

Education
Louisiana State University   2001 — 2004
Doctor of Philosophy (Ph.D.), Information Systems and Decision Sciences

Louisiana State University   2001 — 2003
Master's Degree

The London School of Economics and Political Science (LSE)   1991 — 1994
Bachelor's Degree, Financial Economics

Minka L. Cole Minka L. Cole Atlanta, Georgia Details
Minka L. Cole's IBM Global Process Services Experience 1998 - 2005
Job Wireless Data Network Services / Product Manager
Industry Telecommunications
Experience
AT&T Mobility  September 2010 - Present
AT&T Mobility  February 2006 - September 2010
AT&T Mobility  August 2005 - February 2006
IBM Global Process Services   1998 - 2005

Skills
Wireless, Product Management, Telecommunications, Project Management, Microsoft Office, Project Planning, Customer Service, Microsoft Excel, SAP, Customer Satisfaction, Strategic Planning, Account Management, Training, Sales Management

Education
Connetticut School of Broadcasting   2007 — 2009
Mass Communication/Radio/Journalism Certification, Mass Communication/Media Studies

Georgia Southern University   1989 — 1991
Associates, Economics

Rohit Dhulia Rohit Dhulia New York, New York Details
Rohit Dhulia's IBM Global Process Services Experience January 2005 - February 2007
Job Manager at Evalueserve Inc
Industry Investment Banking
Experience
Evalueserve Inc   September 2013 - Present
Evalueserve Chile S.A.   July 2013 - September 2013
Evalueserve Chile S.A.   July 2011 - June 2013
Evalueserve Chile S.A.   April 2010 - July 2011
Evalueserve Chile S.A.   January 2009 - April 2010
Evalueserve Chile S.A.   June 2008 - December 2008
Evalueserve.com Pvt. Ltd.   March 2007 - June 2008
IBM Global Process Services   January 2005 - February 2007
SantOnline   August 2002 - May 2004

Skills
Financial Modeling, Factiva, Bloomberg, Dealogic Strategy..., ThomsonOne, S&P Capital IQ, MergerMarket, S&P Credit, FactSet, Moody's, Fitch, A. M. Best, Euromonitor, OneSource, PI Navigator, Telegeography, Thomson SDC Platinum, Business Monitor..., Lionshare, Deal Pipeline, Orbis, PACER, Dealogic M&A Analytics, SNL, 10K Wizard, Pyramid Research

Education
Investment Banking Institute - iBanking.com
Intensive 4-week financial modeling and valuation training program

Kurukshetra University
Bachelor of Computer Applications

William Lowe William Lowe Atlanta, Georgia Details
William Lowe's IBM Global Process Services Experience May 2002 - April 2009
Job Sr. Desktop Support Technician at IBM
Industry Information Technology and Services
Experience
Chubb Insurance  June 2014 - Present
State of Georgia  October 2013 - May 2014
SunTrust Bank  September 2013 - October 2013
WellStar Health System  August 2013 - September 2013
Atlanta Public Schools  August 2013 - August 2013
Brooksource  July 2013 - July 2013
Smart Source Technologies, Inc  March 2013 - May 2013
CGS  February 2012 - October 2012
IBM Global Process Services   May 2002 - April 2009

Skills
Active Directory, Troubleshooting, Windows, Computer Hardware, Operating Systems, XP, Networking, Software Documentation, Hardware, Windows 7, Technical Support, Software Installation, Antivirus, DNS, Help Desk Support, Laptops, Microsoft Exchange, Printers, VPN, DHCP, Citrix, Network Administration, IT Operations, Remote Desktop, Desktop Computers, Microsoft Certified..., A+ Certified, Windows Vista, Testing, Group Policy, Blackberry Enterprise..., BMC Remedy, System Deployment, Business, System Monitoring, Windows XP, VMware ESX, Hubs, SCCM, Microsoft Office

Education
GAAA

GAAA

GAAA

Georgia Perimeter College

Oakwood College

Oakwood College

Manish Lahori Manish Lahori Toronto, Canada Area Details
Manish Lahori's IBM Global Process Services Experience April 2007 - July 2009
Job Quality Control Team Leader AML Financial Intelligence Unit, BMO Capital Markets
Industry Financial Services
Experience
BMO Capital Markets  May 2015 - Present
BMO Capital Markets  December 2013 - May 2015
TD Wealth Management  December 2011 - November 2013
Microsoft Corporation  August 2009 - July 2011
IBM Global Process Services   April 2007 - July 2009

Skills
Team Management, Leadership, Customer Service, Teamwork, Business Analysis, Vendor Management, Analysis, Team Leadership, Requirements Analysis, CRM, Management, Banking, Market Research, Data Analysis, Microsoft Office, Business Process..., Business Process, Strategy, Business Development, Finance, Project Management, Financial Analysis, Financial Services

Education
George Brown College   2012 — 2013
Post Graduate Diploma, Entrepreneurial and Small Business Operations

George Brown College   2011 — 2012
Post Graduate Diploma, Marketing Management - Financial Services

Symbiosis institute of Management Studies   2009 — 2011
MBA - Finance Management, First Class with Honors

University of Pune   2006 — 2009
Bachelor of Commerce (B.Com.), Accounting and Finance

Nancy Roden Nancy Roden Montgomery, Alabama Details
Nancy Roden's IBM Global Process Services Experience February 2014 - June 2015
Job Performance Capacity Management
Industry Information Technology and Services
Experience
IBM Global Process Services   February 2014 - June 2015
Satellites Unlimited Inc.  January 2013 - August 2013
E Staffing   April 2012 - September 2012
Mountain Pure LLC   August 2011 - January 2012
The Systems Group  September 2010 - May 2011
Complete Computer Systems   October 2002 - December 2009
HughesNet and ClearPath Networks   August 2005 - October 2007

Skills
Visio, Vendor Management, Management, Business Process, Call Centers, SharePoint, Windows Server, Security, Project Management, Training, VPN, XP, Customer Satisfaction, Remedy Ticketing System, Sigma Six, ITIL Best practices, Data mining and..., Sales, Software Installation, ITIL, Windows XP, Human Resources, Technical Recruiting, Troubleshooting, Customer Service, Microsoft Office, Technical Support, Networking, Operating Systems, Process Improvement

Education
ITT Technical Institute-Bessemer   2008 — 2013
AS – Computer Networking System/CNS -, Information Technology, 3.05

Jefferson State Community College   1999 — 2000
nursing

Alla Engel Alla Engel San Francisco Bay Area Details
Alla Engel's IBM Global Process Services Experience January 1998 - February 1999
Job QA automation engineer at Castlight Health
Industry Computer Software
Experience
Castlight Health  2010 - 2014
CNET Networks  April 2006 - April 2008
Adobe (Macromedia)   2005 - 2005
Saba  March 2000 - September 2004
IBM  February 1999 - March 2000
IBM Global Process Services   January 1998 - February 1999

Skills
Test Planning, Test Automation, Agile Methodologies, Python, Web Applications, Test Cases, Manual Testing, SDLC, Unix, MySQL, Test Strategy, Software Quality..., Quality Assurance, SQL, Automation, JIRA, Scrum, Perl, Ruby, XML, Selenium

Education
University of California, Irvine
BS, Computer Science

Lomonosov Moscow State University (MSU)
History

Wayne Chattaway Wayne Chattaway Jacksonville Beach, Florida Details
Wayne Chattaway's IBM Global Process Services Experience January 2007 - May 2011
Job Vice President of Sales at Appirio
Industry Information Technology and Services
Experience
Appirio  March 2015 - Present
Appirio  April 2013 - Present
PPR Talent Management Group  June 2011 - January 2013
IBM Global Process Services   January 2007 - May 2011
Vurv Technology  July 2004 - January 2007
Automatic Data Processing  January 1996 - July 2004

Skills
Talent Management, Social Media, Career Development..., Social Media Marketing, Talent Acquisition, Negotiation, Outsourcing, Cross-functional Team..., Sales Management, Performance Management, Applicant Tracking..., HRIS, Human Resources, SaaS, Sales, Technical Recruiting, Employee Relations, Sourcing, Leadership, Management Consulting, Business Process..., Strategy, Management, Cloud Computing, Cloud Security, Cloud Applications, Sales Operations, Marketing, Recruiting, Professional Services, Executive Search, CRM, Strategic Planning, Strategic Partnerships, Selling, SDLC, Team Building, Product Management, Executive Management, Personnel Management, Vendor Management

Education
Florida State University - College of Business   1990 — 1994
BS

Darlene Hines Darlene Hines East Aurora, New York Details
Darlene Hines's IBM Global Process Services Experience July 1999 - May 2007
Job Independent Consultant at Avon, Company 31 and Tupperware
Industry Consumer Goods
Experience
Avon, Company 31 and Tupperware   March 2014 - Present
Convergys  November 2014 - January 2015
Fisher-Price  December 2007 - November 2014
Fisher-Price  2007 - November 2014
IBM Global Process Services   July 1999 - May 2007
AT&T  August 1998 - June 1999
AT&T  August 1998 - June 1999
Charles Schwab Inc  April 1995 - August 1998
Darden Restaurants Inc  January 1994 - April 1995

Skills
Project Management, Business Analysis, Information Technology, Office Management, Application Support, Customer Service, Voice System...

Education
Liberty University   2011 — 2012
Accounting

Niagara County Community College   1976 — 1983
Accounting

Dexter Jenkins Dexter Jenkins Loganville, Georgia Details
Dexter Jenkins's IBM Global Process Services Experience July 1994 - July 1999
Job Site Director at 21st Century Community Learning Center
Industry Primary/Secondary Education
Experience
21st Century Community Learning Center  September 2010 - Present
Gwinnett County Public Schools  June 1999 - Present
IBM Global Process Services   July 1994 - July 1999

Skills
Technology Integration, Instructional Technology, Educational Technology, Classroom, Instructional Design, K-12, Curriculum Development, Staff Development, Educational Leadership, Teacher Training, E-Learning, Teaching, Lesson Planning, Active Directory, Smartboard, Tutoring, Elementary Education, Classroom Management, Windows Server, Curriculum Design, Leadership, Mathematics Education

Education
Gwinnett Technical College
Computer and Information Sciences and Support Services

Shaunak Deo Shaunak Deo Turlock, California Details
Shaunak Deo's IBM Global Process Services Experience September 2007 - May 2011
Job SAP Consultant at Sancrosoft
Industry Information Technology and Services
Experience
Sancrosoft   2013 - Present
IBM Global Process Services   September 2007 - May 2011

Skills
Requirements Gathering, Workshop Facilitation, System Administration, Management, Business Analysis, Requirements Analysis, Project Management, Team Leadership, Team Management, SAP, Project Coordination, Cross-functional Team..., Project Planning, Process Improvement, ERP, MS Project, Product Management, Risk Management, Change Management, Operations Management, Software Development, Business Strategy, Strategy, Databases, CRM, Management Consulting, BAPI, Standard, Interactive..., SAP Script , Smart..., Data Migration..., User Exit, BADI and..., Web Dynpro ABAP, HR function modules and..., Business Intelligence, Training, WebDynpro, SAP Implementation, SAP Netweaver, ABAP, Integration, SAP R/3, SD, SAP HR, SAP XI, Data Migration, Smartforms, Testing, Business Process, IDOC, SAP ERP

Education
Hult International Business School   2011 — 2012
Master of Business Administration (M.B.A.), General MBA, 2.92

Raisoni Engineering College   2002 — 2006
Engineer's Degree, Mechanical

Aashim Chopra Aashim Chopra Houston, Texas Area Details
Aashim Chopra's IBM Global Process Services Experience July 2003 - April 2006
Job Sr. Project Manager Learning Delivery Operations at NIIT (USA), Inc., PRINCE2 Practitioner
Industry Outsourcing/Offshoring
Experience
NIIT (USA), Inc.   April 2015 - Present
NIIT Limited  July 2014 - March 2015
NIIT's Enterprise Learning Solutions Business   October 2012 - June 2014
GreenClouds   April 2012 - October 2012
NIIT's Enterprise Learning Solutions Business   May 2006 - March 2012
IBM Global Process Services   July 2003 - April 2006

Skills
9 years of experience..., Learning & Development, Customer Relationship..., Operations Management, Process Improvement, Transitioning & Team..., Performance Management, Learning Administration, Vendor Management, Learning Management, Learning Management..., Service Delivery..., Transitioning, Team Management, CRM, Strategy, Change Management, Leadership, Management, Pre-sales, Training, Project Management

Education
APMG-UK   2012 — 2012
PRINCE2, Project Management

Indian Institute of Technology, Delhi   2012 — 2012
Project Management Certification Course, Project Management

Symbiosis institute of Management Studies   2010 — 2012
PGDBA (MBA) - Operations, Operations Management

Guru Nanak Dev University   2000 — 2003
Bachelor's degree, Computer/Information Technology Administration and Management

Somer Case Somer Case Florence, South Carolina Details
Somer Case's IBM Global Process Services Experience September 2005 - November 2006
Job Medical Office Staff
Industry Health, Wellness and Fitness
Experience
CPM Physical Therapy   September 2010 - Present
Leneave Dental   November 2009 - February 2010
IBM Global Process Services   September 2005 - November 2006
American Fugi Seal   May 2004 - August 2005
Atlantic Coast Airlines  September 2002 - May 2004
Misys Healthcare Systems  August 2001 - November 2001

Skills
Cpr Certified, Network Administration, Medical Billing, Medical Coding, IT skills, Marketing Strategy, Marketing Management, Web Design, Human Resources, Business Planning, HIPAA, Microsoft Technologies, Staff Management, Staff Development, Customer Service

Education
Western Governors University   2005 — 2006
n/a, n/a

University of South Carolina-Columbia   1999 — 2001
n/a, n/a

Florence-Darlington Technical College   1998 — 1999
n/a, n/a

South Florence High School   1995 — 1999
High School Diploma, general studies, 12

Jayne Kline Jayne Kline Charlotte, North Carolina Area Details
Jayne Kline's IBM Global Process Services Experience August 1984 - June 2007
Job President at TruffleTracks Inc.
Industry Food & Beverages
Experience
TruffleTracks Inc.   December 2010 - Present
IBM  August 1984 - June 2007
IBM Global Process Services   August 1984 - June 2007

Skills
Product Development, Process Improvement, Public Speaking, Customer Service, Management, Strategic Planning, Leadership, Program Management, Team Building, Marketing

Education
West Virginia University   1980 — 1984
BS, Mechanical Engineering

Franciscan University of Steubenville   1979 — 1980
Pre Engineering

Felicia Hardrick Felicia Hardrick Greater Memphis Area Details
Felicia Hardrick's IBM Global Process Services Experience June 1997 - April 1999
Job Lead Accountant at Methodist Le Bonheur Healthcare
Industry Accounting
Experience
Methodist Le Bonheur Healthcare  August 2009 - Present
Methodist LeBonheur   September 1999 - August 2009
Gateway Financial Group (assigned to APL Logistics)   April 1998 - September 1999
IBM Global Process Services   June 1997 - April 1999

Skills
Financial Reporting, General Ledger, Accounting, Financial Accounting, Account Reconciliation, Cash Management, Journal Entries, Month End Close, Accounts Payable, Accounts Receivable, Asset Management, Accruals, Budgets, Financial Analysis

Education
Harding University   2011 — 2014
Master of Business Administration (M.B.A.), Business Administration and Healthcare Management, General, 3.9

University of Memphis   1988 — 1993
Bachelor's Degree, Finance, General

Suresh Suriyan Suresh Suriyan Castroville, California Details
Suresh Suriyan's IBM Global Process Services Experience May 2000 - March 2005
Job CTO at S10 Technology
Industry Information Technology and Services
Experience
S10 Technology.com   January 2005 - Present
IBM Global Process Services   May 2000 - March 2005
Hewlett-Packard  1997 - 2000

Skills
Program Management, Project Management, Excellent IT management...

Education
Harvard University   1990 — 1992
Master of Business Administration (MBA), Business Administration and Management, General, First

Symbiosis International University
Bachelor's degree, Computer Engineering

Ishmeet Singh Ishmeet Singh San Francisco Bay Area Details
Ishmeet Singh's IBM Global Process Services Experience March 2005 - June 2005
Job Seeking a role in Product Management
Industry Computer Software
Experience
ASSIA, Inc.   October 2011 - Present
Lunaria, LLC   May 2013 - January 2015
Cisco Systems  June 2007 - October 2011
Qualcomm  January 2007 - June 2007
Cisco Systems  May 2006 - August 2006
IBM Global Process Services   March 2005 - June 2005

Skills
Product Management, Technical Marketing, Product Launch, Product Development, User Stories, Product Design, Project Management, Scrum, Software Engineering, Product Marketing, Product Life Cycle, Marketing Strategy, Strategic Roadmaps, Agile & Waterfall..., Go-to-market Strategy, PMP, Perl, Linux, Java, Pricing Strategy, APIs, C, C++, Tomcat, Unix, Apache, JavaScript, Databases, MySQL, Integration, Customer Service, PHP, Swift, Network Engineering, Network Administration, iOS Development, Xcode, Customer Relations, Customer Experience, Customer Retention, Pre-sales Technical..., Technical Training, Technical Documentation, Technical Writing, Technical Analysis, Product Support, Marketing Support, FIPS, Oracle SQL, Start-ups

Education
University of California, Berkeley   2015 — 2015
High-Tech Product Management

CodePath   2014 — 2014
iOS Development

University of Southern California   2005 — 2007
Masters, Computer Science

Guru Gobind Singh Indraprastha University   2000 — 2004
Bachelors in Software Systems, Computer Science

Faye (Sparky) Wainscott Faye (Sparky) Wainscott Raleigh-Durham, North Carolina Area Details
Faye (Sparky) Wainscott's IBM Global Process Services Experience 2013 - 2015
Job Delivery Project Manager, Genomics at IBM Watson
Industry Information Technology and Services
Experience
IBM Watson  2015 - Present
IBM Global Process Services   2013 - 2015
Global Technology Services  2005 - 2013
IBM Customer Fulfillment   1997 - 2005
IBM  1996 - 1997

Skills
Executive-Level ..., Program Management, Portfolio Management, Project Executive, PMP, PMI, PMO, Project Management, Process Improvement, Enterprise Architecture, Integration, Business Process, CRM, Stakeholder Management, Executive Communications, Software Development, Agile Methodologies, Enterprise Software, Telecommunications, Testing, Management, SCPM, Mobile Devices, Team Leadership, IT Strategy, Leadership, Team Management, Project Portfolio..., Solution Architecture, Software Project..., IT Service Management, SDLC, Outsourcing, Requirements Analysis, Cloud Computing, Service Delivery, Project Delivery, ITIL, Vendor Management, IT Management, Pre-sales, Business Transformation, IT Outsourcing, Resource Management, Business Intelligence

Education
The University of Georgia
Master of Mathematics

Stanford University   2006 — 2007
SCPM

Georgia College and State University
BA

Monika Baller Monika Baller Hungary area Details
Monika Baller's IBM Global Process Services Experience July 2012 - October 2012
Job Compliance & Payroll Manager at AmRest
Industry Human Resources
Experience
Morgan Stanley Hungary Analytics   July 2013 - December 2014
IBM Global Process Services   July 2012 - October 2012
Convergys  May 2009 - January 2010
Convergys  February 2006 - May 2009

Skills
HR Solutions, Payroll Processing, Training & Development, Employee Relations, HR Consulting, Outsourcing, PeopleSoft, Business Analysis, Project Implementation, Benefits, Problem Solving, Intercultural..., Team Leadership, Team Management, Customer Service, Payroll, Shared Services, Employee Training, Employee Benefits, Personnel Management, Process Improvement, Human Resources, Management, Business Process, Performance Management, Call Centers, Employee Engagement, HR Policies

Education
Magyar Könyvvizsgálói Kamara Oktatási Központ   2014 — 2015
Business Chartered Accountant, Accounting and Finance

Budapest College of Communication and Business   2005 — 2009
BSc, Economics (International Communication)

International Business School   2000 — 2001
Business English Program

Emad Ghosheh Emad Ghosheh Kansas City, Missouri Area Details
Emad Ghosheh's IBM Global Process Services Experience September 2004 - February 2006
Job Senior Software Consultant
Industry Computer Software
Experience
InterCall  May 2011 - Present
SourceCourp   August 2010 - May 2011
Assurant Employee Benefits  2009 - 2010
Assurant Employee Benefits  2009 - 2010
IBM Global Process Services   September 2004 - February 2006
Sprint PCS ( Sprint Nextel )   2005 - 2006
TELUS  2005 - 2006
Sprint-PCS  December 2000 - September 2004
Sprint  1998 - 2000

Skills
Java Enterprise Edition, Software Engineering, Spring, Core Java, Sun Certified Java..., JUnit, Software Project..., Tomcat, Struts, Hibernate, Application Servers, SOA, Web Applications, Web Services, Agile Methodologies, Eclipse, Weblogic, JSP, Unix, JDBC, Java, UML, Websphere, XML, EJB, Servlets, Maven, JMS, SQL, SDLC, Software Development, Integration

Education
University of Westminister   2007 — 2010
Doctor of Philosophy (PhD), Computer Science

University of Missouri-Columbia   1997 — 1999
MS, Computer and Electrical Engineering

University of Missouri-Kansas City   1997 — 1999
MS, Electrical and Computer Engineering

King Fahd University of Petroleum & Minerals   1993 — 1997
BS, Computer Engineering

Damme elementary school

Friends school ramallah

University of Iowa

Dennis Stewart Dennis Stewart Oklahoma City, Oklahoma Area Details
Dennis Stewart's IBM Global Process Services Experience January 1995 - March 2006
Job Owner at Stewart Marketing Group
Industry Religious Institutions
Experience
Stewart Marketing Group   April 2006 - Present
IBM Global Process Services   January 1995 - March 2006
IBM  January 1995 - March 2006

Skills
Project Coordination, Program Management, Online Marketing, Project Management, Entrepreneurship, Management, Leadership, Training, Project Planning, Customer Service, Team Building, Social Media, Telecommunications, Marketing Strategy, Coaching, Fundraising, Leadership Development, Strategic Planning, Social Networking

Education
Hillsdale Free Will Baptist College   2010 — 2013
Master of Arts, Ministry, 3.94 GPA

Southern University & A&M College   1961 — 1965
Bachelor of Science, Mathematics

Keisha Lynette Clark Keisha Lynette Clark Raleigh-Durham, North Carolina Area Details
Keisha Lynette Clark's IBM Global Process Services Experience May 2011 - April 2013
Job Professional with excellent leadership and management skills.
Industry Nonprofit Organization Management
Experience
IBM Global Process Services   May 2011 - April 2013
Aon Hewitt  September 2009 - March 2010
BCBSNC  February 2008 - May 2009

Skills
Customer Service, PowerPoint, Customer Satisfaction, Data Entry, Lotus Notes, Employee Relations, Outlook, Administrative..., Training, Community Outreach, Leadership, Management, Microsoft Office, Nonprofits, Software Documentation

Education
Keller Graduate School of Management of DeVry University   2006 — 2007
MBA, Business Administration, 3.56

North Carolina Central University   2000 — 2003
BSW, Social Work

Jason Hennard Jason Hennard Mount Holly, North Carolina Details
Jason Hennard's IBM Global Process Services Experience January 2003 - January 2007
Job Application Support Specialist at Oldcastle
Industry Information Technology and Services
Experience
Oldcastle  January 2015 - Present
NASCENT Technology  July 2014 - November 2014
Carolinas Healthcare System  February 2007 - July 2014
IBM Global Process Services   January 2003 - January 2007
Moonwinks Resturant   January 1995 - January 2002

Skills
Programming, Project Planning, Application Management, Application Lifecycle..., Healthcare Information..., Microsoft Office, Customer Service, Software Documentation, Troubleshooting, SharePoint, Project Management, Visio, Agile Methodologies, Healthcare

Education
UNCC   2009 — 2012
BS, Management Information Systems

Jamestown Community College   2000 — 2002
Associates, Computer Science

Lenny Hume Lenny Hume United States Details
Lenny Hume's IBM Global Process Services Experience November 2000 - November 2001
Job Diplomatic Security Contractor, Dept. of State (Pyeongtaek, So. Korea)
Industry Security and Investigations
Experience
U.S. Department of State   November 2011 - Present
Coastal International Security, Inc.   November 2011 - Present
IBM Global Process Services   November 2000 - November 2001
The World Bank  December 1997 - May 1999
United States Marines  September 1975 - October 1997

Skills
Computer Software, Physical Security, Administration, SQL, Security, Six Sigma, Security+, Vulnerability Assessment

Education
Johnson C. Smith University - JCSU
Business Math

BuchiRamReddy Chittepu BuchiRamReddy Chittepu Wilmington, Delaware Details
BuchiRamReddy Chittepu's IBM Global Process Services Experience February 2007 - November 2007
Job Technical Lead at Collections Marketing Center (CMC)
Industry Computer Software
Experience
Collections Marketing Center (CMC)   August 2012 - Present
Sapient  January 2010 - August 2012
Sapient  November 2007 - January 2010
IBM Global Process Services   February 2007 - November 2007

Skills
Java, XML, XHTML, XSL, XSLT, Spring, Spring Webflow, Spring Batch, Hibernate, Maven, XQuery, Shell Scripting, VBA, VBScript, Struts, JSF, RichFaces, Facelets, JPA, IntelliJ IDEA, Eclipse, RAD, WebSphere Application..., JBoss Application Server, Tomcat, ClearQuest, Web Services, Agile Methodologies, MySQL, Asset Control, AC Desktop, Market data, Reference Data, Time series data, AC Plus, Java Enterprise Edition, ETRM, Business Analysis, Trading, Commodity, SQL, Oracle SQL, SDLC, Tortoise SVN

Education
Jawaharlal Nehru Technological University   2001 — 2004
Bachelor of Technology (B.Tech.)

David Gretsky David Gretsky Greater New York City Area Details
David Gretsky's IBM Global Process Services Experience December 2010 - Present
Job North America Delivery Project Executive at IBM Global Process Services
Industry Outsourcing/Offshoring
Experience
IBM Global Process Services   December 2010 - Present
IBM Global Services  November 2009 - December 2010
IBM  September 2006 - November 2009
Prudential Financial, Inc.   June 1999 - September 2006
Prudential Financial  October 1996 - June 1999
AIG  October 1994 - October 1996
Hanover Insurance  1984 - 1994

Skills
Performance Management, Outsourcing, IT Strategy, Business Process, BPO, Shared Services, Strategy, Service Delivery, Professional Services, Leadership, Project Management, Enterprise Software, Human Resources, Recruiting, Consulting, Personnel Management, HRIS, SAP, Vendor Management, Organizational..., PeopleSoft, Employee Relations, Management, Business Process..., Business Process..., Process Improvement, Program Management, Change Management, CRM, Business Transformation

Education
Gettysburg College   1980 — 1984
BA, Business Administration

Center for Creative Leadership
Certification

Steve ORoark Steve ORoark Kansas City, Missouri Area Details
Steve ORoark's IBM Global Process Services Experience October 1998 - July 2000
Job Field Liability Supervisor
Industry Insurance
Experience
Farmers Insurance  August 2011 - Present
Farmers Insurance  September 2008 - August 2011
Clarion Mortgage Capital  August 2006 - September 2008
First Horizon Home Loans  February 2004 - August 2006
KPMG/BearingPoint  July 2000 - February 2004
IBM Global Process Services   October 1998 - July 2000

Skills
Business Analysis, Insurance, Project Management, Program Management

Education
Kansas State University   1993 — 1998
BS, Marketing

Robert Pinci Robert Pinci Greater Philadelphia Area Details
Robert Pinci's IBM Global Process Services Experience April 2010 - June 2014
Job Asset Manager at Concentrix
Industry Financial Services
Experience
Concentrix  July 2014 - Present
IBM Global Process Services   April 2010 - June 2014
IBM  June 2008 - April 2010
IBM Lender Business Process Services, Inc.   February 2007 - June 2008
Commerce Bank  May 2005 - February 2007
Gateway Funding  2002 - 2004
National Penn Bank  1999 - 2002
Fidelity Mortgage Funding Corp.   1997 - 1999
GMAC ResCap  1992 - 1994

Skills
Financial Services, Leadership, Banking, Risk Management, Portfolio Management, Vendor Management, Process Improvement, CRM, Business Analysis, SDLC, Software Documentation, Relationship Management, Mortgage Lending, Project Management, Credit, Loans, Business Development, Access, Analysis, Operations Management, Social Media Integration, Social Media Consulting, Social Media Engagement, Cross-functional Team..., Management, Business Process..., Program Management, Change Management, Integration, Start-ups, Team Building, Business Transformation, Project Planning

Education
Hofstra University   1973 — 1977
BA, Biology

Dan McNeill Dan McNeill Greater Chicago Area Details
Dan McNeill's IBM Global Process Services Experience 2006 - 2007
Job Manager, Education Development
Industry E-Learning
Experience
American Society of Safety Engineers  November 2007 - Present
McHenry County College  September 2006 - December 2013
IBM Global Process Services   2006 - 2007
Allstate Insurance  2002 - 2006
The Thomson Corporation - Thomson Legal & Regulatory (now Thomson Reuters)   2000 - 2002
United Airlines  1998 - 2000
Chicago Transit Authority  1992 - 1997

Skills
Training, E-Learning, Risk Assessment, Emergency Management, Program Management, Risk Management, Leadership Development, Virtual Worlds, Public Speaking, Ergonomics, Distance Learning, Program Development, Instructional Design, Teaching, Game Design

Education
Northeastern Illinois University   1995 — 1997
MA, Instructional Design/Technology

Loyola University Chicago

Katalin Balla- Kiss Katalin Balla- Kiss Hungary area Details
Katalin Balla- Kiss's IBM Global Process Services Experience April 2004 - July 2012
Job English Teacher Private
Industry Human Resources
Experience
Dunakanyar Magániskola   April 2013 - Present
IBM  July 2012 - April 2013
IBM Global Process Services   April 2004 - July 2012

Skills
Information Assurance, Outsourcing, Human Resources, Performance Management, Recruiting, Vendor Management, Team Management, Process Improvement, Team Leadership, Customer Service, Leadership, Talent Management, Business Process...

Education
Károli Gáspár Református Egyetem

Valerie Dutcher Valerie Dutcher Redmond, Washington Details
Valerie Dutcher's IBM Global Process Services Experience July 2005 - September 2005
Job Network Operations Analyst
Industry Insurance
Experience
Liberty Mutual Insurance  March 2007 - Present
First Data Corporation  September 2005 - March 2007
IBM Global Process Services   July 2005 - September 2005

Skills
Cisco IOS, Cisco Routers, Windows Server, Avaya Site..., CA Spectrum, Troubleshooting, Computer Network..., Data Center, Networking, Servers, Technical Support, Telecommunications, System Deployment, VPN, Business Analysis, Routers

Education
AmeriTeach-UCI - Lakewood, CO   1999 — 1999
MCSE, Microsoft Certified Systems Engineer

Gordon College   1986 — 1993
Bachelor of Music, Vocal Performance

David Luesley , PMP David Luesley , PMP Greater Atlanta Area Details
David Luesley , PMP's IBM Global Process Services Experience May 2015 - Present
Job Senior Infrastructure Project Manager
Industry Information Technology and Services
Experience
IBM Global Process Services   May 2015 - Present
The Coca-Cola Company  August 2011 - January 2015
Wellmark of Iowa and South Dakota   September 2007 - July 2010
A&D Associates   September 2007 - September 2009
Blue Cross / Blue Shield of South Carolina  July 2006 - July 2007
Scientific Games International  June 2003 - June 2006
2003Rare Medium, Incorporated   June 1998 - January 2004
SIEMENS Energy and Automation, Incorporated   June 1996 - June 1998
Analysts International Corporation  November 1992 - June 1996
IBM  March 1988 - October 1992

Skills
Vendor Management, SDLC, Management, Business Analysis, Project Management, Integration, CRM, Information Technology, Technical Recruiting, Leadership, MS Project, Testing, PMP, Oracle, Software Development, Disaster Recovery, Business Intelligence, Microsoft Project, Databases, ERP

Education
FORTE Technical Training

IBM Technical Training

Fontbonne University   1982 — 1984
B/A, Finance and Computer Science

2005Project Management Institute

IBM Technical Training

IBM Technical Training

Patti Crane Patti Crane Kansas City, Missouri Area Details
Patti Crane's IBM Global Process Services Experience April 2012 - October 2012
Job Director of Membership at KCQAA
Industry Information Technology and Services
Experience
KCQAA   November 2014 - Present
ROSnet (Restaurant Operations Support Network)   March 2013 - Present
ROSnet (Restaurant Operations Support Network)   October 2012 - March 2013
IBM Global Process Services   April 2012 - October 2012
Assurant Employee Benefits  January 2009 - April 2012
Assurant Employee Benefits  June 2008 - January 2009
American Racing  March 2007 - June 2008
Argus Health Systems  August 2006 - March 2007
NIS  May 2006 - August 2006
GE  August 2004 - May 2006

Skills
Project Management, Projects, Change Management, Analysis, Program Management, Visio, Strategic Planning, Business Analysis, Business, Business Process Mapping, SDLC, Insurance, Leadership, Business Requirements, Vendor Management, Requirements Gathering, Business Process..., Requirements Analysis, Project Portfolio..., PMP, IT Strategy, Business Intelligence, PMO, Business Process, Waterfall, Agile Methodologies, Project Delivery, Business Development, Integration, Software Project..., Resource Management

Education
Friends University   2000 — 2005
Bachelor of Science (BS), Computer Informtaion Systems

Charan Gowda Charan Gowda Houston, Texas Details
Charan Gowda's IBM Global Process Services Experience June 2003 - July 2005
Job IT Director Enterprise Applications Development and Delivery at Key Energy Services
Industry Oil & Energy
Experience
Key Energy Services  July 2007 - Present
IBM Global Process Services   June 2003 - July 2005
Datamatics Global Services  2002 - 2003

Skills
Business Process, Siebel, Requirements Analysis, Business Analysis, Solution Architecture, ERP, Business Intelligence, EAI, Integration, Oracle E-Business Suite, @hand Mobility Solution, Informatica, Vertex, Oracle CRM Fusion, Data Migration, SDLC, Data Modeling, ETL, Data Warehousing, Enterprise Software

Education
Kuvempu Vishwavidyanilaya   1998 — 2000
MBA

Yogesh Khurana Yogesh Khurana Greater Boston Area Details
Yogesh Khurana's IBM Global Process Services Experience August 2001 - May 2006
Job Program/Project Manager
Industry Information Technology and Services
Experience
John Hancock Financial Services  October 2013 - Present
TJX (via NTT Data formerly Keane Inc)   October 2010 - October 2013
Carrier Corporation (via NTT Data formerly Keane Inc)   July 2010 - September 2010
State Street (via NTT Data formerly Keane Inc)   May 2007 - June 2010
Cognizant Technology Solutions  May 2006 - April 2007
IBM Global Process Services   August 2001 - May 2006

Skills
Project Management, Product Management, Business Analysis, Manage Client..., Vendor Management, PMP, Process Improvement, Integration, CRM, Business Process, SDLC, Team Building, Business Requirements, Software Project..., Outsourcing, Management, User Acceptance Testing, Testing, Requirements Analysis, Analysis, Training

Education
Symbiosis institute of Management Studies   2002 — 2003
Business Management, Business Administration and Management, General

Indian Institute of Technology, Bombay   1999 — 2001
M. Tech, Mechanical Engineering

Bhilai Institute of Technology, Durg, India   1995 — 1999
Bachelor's degree, Mechanical Engineering

Kelley Waldron Kelley Waldron Cleveland/Akron, Ohio Area Details
Kelley Waldron's IBM Global Process Services Experience October 1998 - February 2000
Job Sales and Channel Manager at WM Software Corporation
Industry Computer Software
Experience
WM Software   2000 - Present
WM Software Corporation   2000 - Present
IBM Global Process Services   October 1998 - February 2000
INTxx   1997 - 1998
Secure Computing  December 1995 - 1997

Skills
Solution Selling, Enterprise Software, Cloud Computing, Channel Partners, Account Management, Salesforce.com, Direct Sales, Sales Management, Product Management, Sales Process, New Business Development, Business Development, Pre-sales, Partner Management, Channel, SaaS, Data Center, Lead Generation

Education
Florida Atlantic University

spanish river high school

Marelys L Garcia Marelys L Garcia Miami/Fort Lauderdale Area Details
Marelys L Garcia's IBM Global Process Services Experience September 2011 - Present
Job Logistics Category Strategy Manager at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   September 2011 - Present
IBM  October 2006 - September 2012
IBM  March 2002 - October 2006
IBM  1999 - 2001
Lockwood Greene  1996 - 1999

Skills
Strategic Sourcing, Supply Chain Management, Procurement, Supply Chain, Supply Management, Outsourcing, Vendor Management, Cross-functional Team..., Logistics, Sourcing, Spend Analysis

Education
Florida International University   1992 — 1999
Master of Science (MS) Industrial & Systems Engineering

Bill Isner Bill Isner Cleveland/Akron, Ohio Area Details
Bill Isner's IBM Global Process Services Experience December 2010 - Present
Job Managing Consultant Workday Practice, GBS at IBM
Industry Human Resources
Experience
IBM - Global Business Services  April 2014 - Present
IBM - Global Process Services  December 2010 - Present
ACS Inc. a Xerox Company  November 2009 - December 2010
ACS-Inc  December 2008 - November 2009
EDS  January 1996 - December 2008

Skills
Change Management, Outsourcing, Business Process..., Business Process..., Business Process, Project Management, Leadership, Human Resources, CRM, Service Delivery, Shared Services, Team Building, Vendor Management, Business Transformation, Project Planning, Payroll, BPO, Performance Management, Process Improvement, Program Management, Business Analysis, Management, Consulting

Education
Kent State University   1974 — 1978

Rashawn Wilson Rashawn Wilson Raleigh-Durham, North Carolina Area Details
Rashawn Wilson's IBM Global Process Services Experience December 2013 - Present
Job Foreclosure Specialist at IBM Global Process Services
Industry Financial Services
Experience
IBM Global Process Services   December 2013 - Present
IBM Global Process Services   November 2011 - December 2013
IBM  January 2011 - November 2011
Motricity  September 2007 - December 2010
Genworth Financial  February 2007 - June 2007
Wachovia  October 2005 - January 2007
USAA  June 2004 - July 2005
USAA  July 1999 - June 2004

Skills
Customer Service, Banking, Customer Satisfaction, Lotus Notes, Account Management, Team Leadership, Microsoft Excel, Quality Assurance, Outlook, Mobile Marketing, Microsoft Office, Microsoft Word, Communication Skills, Loan Servicing, Training, Coaching, Highly detail oriented, Research, Problem Solving, PowerPoint, Taxonomy, Typing, 10 Key, Microsoft Publisher, Avaya IP Telephony, NICE, Salesforce.com, Prioritisation, Multi Tasking, Interviews

Education
Kaplan University   2005 — 2009
Bachelor, Management; Sales & Marketing

The University of Texas at San Antonio   2002 — 2002
Certificate, Paralegal

Lynda Denker Lynda Denker Greater St. Louis Area Details
Lynda Denker's IBM Global Process Services Experience 1995 - 2005
Job Director of Business Development at Retail Technology Group
Industry Computer Hardware
Experience
Retail Technology Group  August 2012 - Present
Retail Technology Group  January 2005 - August 2012
IBM Global Process Services   1995 - 2005

Skills
Process Improvement, Computer Hardware, Troubleshooting, Project Management, Customer Service, Vendor Management, Hardware, Management, Security, Windows, POS

Education
Lindenwood University   1998 — 2000

Mary Krupa Mary Krupa Greater Chicago Area Details
Mary Krupa's IBM Global Process Services Experience January 2013 - April 2014
Job Senior Associate at Grant Thornton LLP
Industry Computer Software
Experience
Grant Thornton LLP  May 2015 - Present
IBM Global Business Services  2007 - Present
IBM Global Process Services   January 2013 - April 2014
Motorola  2004 - 2007
Hyperion Solutions  1999 - 2004
Budget Rent A Car Corporation  1989 - 1999

Skills
Management, Business Intelligence, Hyperion Planning, Data Modeling, Process Improvement, Customer Service, Data Warehousing, SDLC, Business Objects, Analytics, Business Analysis, Vendor Management, Essbase, Master Data Management, Business Planning, Hyperion, Hyperion Enterprise, Forecasting, ETL

Education
Lewis University

Deb Drexel Deb Drexel Longmont, Colorado Details
Deb Drexel's IBM Global Process Services Experience January 1998 - December 1999
Job Business Manager at CivilArts
Industry Civil Engineering
Experience
CivilArts   January 2000 - Present
Civil Arts   2000 - 2011
IBM Global Process Services   January 1998 - December 1999

Skills
Business Management, Accounts Payable, Accounts Receivable, Financial Reporting, Facilities Management, Human Resources, Management, Contract Management, Invoicing, Project Accounting, Finance, Leadership, Job Costing, Payroll

Education
Front Range Community College   2012 — 2013
Institute of Business and Medical Careers (IBMC), Business Management and Accounting

Srinivas Maheshwaram Srinivas Maheshwaram Mason, Ohio Details
Srinivas Maheshwaram's IBM Global Process Services Experience 2000 - 2001
Job Manager at Vantiv
Industry Information Technology and Services
Experience
Vantiv  July 2013 - Present
Vantiv  May 2011 - July 2013
Eaton Corporation  2010 - 2011
Nationwide Insurance  April 2006 - June 2010
Volkswagen of America, Inc  December 2005 - April 2006
Ford Motor Company  2005 - 2005
Freddie Mac  2004 - 2005
Ford Motor Company  2002 - 2004
Oakland County, Michigan Government  2001 - 2002
IBM Global Process Services   2000 - 2001

Skills
SOA, SDLC, Oracle, DB2, Java Enterprise Edition, Agile Methodologies, Requirements Analysis, Enterprise Architecture, Solution Architecture, Web Services, Unix, Requirements Gathering, PL/SQL, PMP, SQL, Vendor Management, Incident Management, Problem Management, Change Management, Security Audits, External Audit, Internal Audit, IT Infrastructure..., Project Management, Full project lifecycle...

Education
Karnatak University   1993 — 1997
BE, Electronics and Communications

Duttons HS

William Cardwell William Cardwell Lynchburg, Virginia Area Details
William Cardwell's IBM Global Process Services Experience September 2003 - December 2008
Job Independent Computer Software Professional
Industry Computer Software
Experience
Independent Contractor  January 2009 - Present
IBM Global Process Services   September 2003 - December 2008
IBM  2003 - 2008

Skills
EAI, Integration, Perl, EDI, Enterprise Architecture, IT Strategy, Outsourcing, Program Management, Enterprise Software, C, Team Leadership, Websphere, AIX, Change Management, Middleware, Software Project..., Software Development

Education
Lynchburg College
Bachelor of Science (BS), Chemistry

University of Tennessee-Knoxville
Master of Mathematics, Mathematics

Judi Henrici Judi Henrici Cooperstown, New York Details
Judi Henrici's IBM Global Process Services Experience 1997 - 1999
Job Clinical Applications Manager at Bassett Healthcare
Industry Hospital & Health Care
Experience
Bassett Healthcare  August 2010 - Present
Bassett Healthcare  May 2000 - August 2010
IBM Global Process Services   1997 - 1999
Bassett Healthcare  1987 - 1997

Skills
Certified in Epic..., 13 Years System Manager..., 2012 Optime..., 2012 Anesthesia..., 2012 Ambluatory..., 2014 Optime..., HIPAA, Epic Systems, Clinical Research, Healthcare Information..., Ambulatory, EMR, Healthcare, EHR, Business Intelligence, Anesthesia, Informatics, Hospitals, Healthcare Management

Education
Hartwick College

Sandy Bessio Sandy Bessio West Palm Beach, Florida Area Details
Sandy Bessio's IBM Global Process Services Experience September 1980 - May 1996
Job Cust Sat / Proj Resolution Exec. at Champion Solutions Group
Industry Information Technology and Services
Experience
Champion Solutions Group  June 1996 - Present
IBM Corp  September 1980 - May 1996
IBM Global Process Services   September 1980 - May 1996

Skills
Cloud Computing, Storage, SaaS

Education
Illinois Central College

Illinois Central College

Razi Sharbaan II Razi Sharbaan II Greater Grand Rapids, Michigan Area Details
Razi Sharbaan II's IBM Global Process Services Experience August 2001 - June 2002
Job Sr. Manager Global Consumer Services at BISSELL Homecare, Inc.
Industry Consumer Goods
Experience
BISSELL Homecare, Inc.   January 2013 - Present
T-Mobile USA  October 2009 - October 2012
kgb  August 2006 - October 2009
kgb  February 2003 - August 2006
kgb  June 2002 - February 2003
IBM Global Process Services   August 2001 - June 2002
AT&T Wireless Services  July 1998 - August 2001

Skills
Call Center, Customer Service, Hiring, Performance Management, Coaching, Customer Satisfaction, Operations Management, Sales Management, Six Sigma, Excel, Microsoft Office, Telecommunications, Vendor Management, Team Leadership, Leadership Development, Call Centers, Customer Retention, Customer Experience, Cross-functional Team..., Management, Forecasting, Process Improvement, Leadership, Workforce Management, Microsoft Word, Vendor Contracts, RFP Generation, SOW, Contact Centers, Microsoft Excel, Start-ups, Sales, Project Planning

Education
Liberty University   2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General

ECPI College of Technology   2000 — 2001
MCSE, Information Technology

University of Central Florida   1996 — 2000
Bachelors of Science, Criminal Justice

Reginald Shackleford Reginald Shackleford Greater Boston Area Details
Reginald Shackleford's IBM Global Process Services Experience 1978 - 1994
Job Senior Partner at Britt, Oxendine & Locklear
Industry International Trade and Development
Experience
Britt, Oxendine & Locklear   2010 - Present
APPCO Inc.   March 1994 - September 2010
IBM Global Process Services   1978 - 1994

Skills
Business Development, Leadership, Finance, Marketing, Prophecy, Mentoring, Coaching, Sales, International Sales, International Research

Education
Harvard Law School
Doctor of Law (J.D.)

University of South Carolina-Columbia
Master of Business Administration (MBA)

The College of William and Mary
Bachelor's degree

Regina Bryant Regina Bryant Greater Atlanta Area Details
Regina Bryant's IBM Global Process Services Experience 1994 - 2012
Job Process Developer for Software Entitlement at IBM Global Business Services
Industry Information Technology and Services
Experience
IBM Global Business Services  July 1994 - Present
IBM  1994 - Present
IBM Global Process Services   1994 - 2012
International Business Machines  1994 - 2011
International Business Machines  1994 - 2011
IBM  1994 - 2010

Skills
Service Delivery, Business Analysis, Data Center, IT Outsourcing, Outsourcing, Business Process, Processes Development, CRM Program Management, Program Management, Vendor Management, Disaster Recovery, Professional Services, Call Centers, Cloud Computing, Enterprise Software, IT Operations, Team Leadership, Process Improvement, PMP, Management, CRM, IT Strategy, Project Management, ITIL, SaaS, Business Intelligence

Education
Youngstown State University   1984 — 1990
BS.BA, Business Administration/Business Management

Georgia Perimeter College
Foreign Language-Spanish

Janelle Mussorici Janelle Mussorici Kansas City, Missouri Area Details
Janelle Mussorici's IBM Global Process Services Experience July 1999 - 2012
Job Systems Management Integration Professional at IBM Global Process Services
Industry Computer Networking
Experience
IBM Global Process Services   July 1999 - 2012

Skills
Troubleshooting, Project Management, Document Management, Customer Service, Customer Satisfaction, Budgets, Team Building, PowerPoint, Microsoft Word, Management, Technical Support, Inventory Management, Microsoft Office, Negotiation, Microsoft Excel, Business Analysis, Integration, Service Delivery, Team Leadership, Software Documentation, Leadership, Sales, Process Improvement

Education
Johnson County Community College
Project Management

Oak Park

Park University
Business Administration and Management, General

K Malamuthu Bakkiyaraj K Malamuthu Bakkiyaraj Greater New York City Area Details
K Malamuthu Bakkiyaraj's IBM Global Process Services Experience October 2011 - March 2012
Job Business Analysis Compliance / Trade surveillance
Industry Investment Banking
Experience
HCL Technologies  November 2012 - Present
Gavs Technologies  March 2012 - November 2012
IBM Global Process Services   October 2011 - March 2012
SunGard  February 2010 - October 2011
Wipro Technologies  August 2006 - January 2010
Wipro Technologies  May 2004 - June 2006

Skills
Testing, Software Development, Integration, Business Analysis, Databases, Perl, Derivatives, Equities, Investment Banking, Data Migration, Capital Markets

Education
Madurai Kamaraj University   1999 — 2003
BE IT, INFORMATION TECHNOLOGY

St Pauls Matric Higher Secondary School, Neyveli   1992 — 1999
Higher Secondary, Science and Mathematics

Thiru Yakkala Thiru Yakkala Charlotte, North Carolina Details
Thiru Yakkala's IBM Global Process Services Experience December 2004 - Present
Job Senior IT Specialist
Industry Information Technology and Services
Experience
IBM Global Process Services   December 2004 - Present
IBM, Charlotte, NC   December 2004 - Present

Education
JNTU COLLEGE OF ENGINEERING   1989 — 2000
PGDCA, computer APPLICATIONS

JNTU COLLEGE OF ENGINEERING   1980 — 2000
computer APPLICATIONS

Sri Venkateswara University   1993 — 1995
Master of Science, Mathmatics

JNTU COLLEGE OF ENGINEERING   1990 — 1991
PGDCA, computer APPLICATIONS

JNTU COLLEGE OF ENGINEERING   1989 — 1991
PGDCA, computer APPLICATIONS

JNTU Engineering college   1989 — 1991

Jawaharlal Nehru Technological University   1989 — 1991
pgdca, computers

jntu   1989 — 1991
pgdca, computers

JAWAHAR BHARATHI COLLGE   1986 — 1989
BSC

JAWAHAR BHARATHI COLLGE   1986 — 1989
BSC, PHYSICS

Darrell Kennedy Darrell Kennedy Greater Atlanta Area Details
Darrell Kennedy's IBM Global Process Services Experience 1995 - 1997
Job SQA / Testing Data Manager at The CocaCola Company
Industry Information Technology and Services
Experience
The Coca-Cola Company  January 2013 - Present
New Fern Technologies, Inc.   August 2002 - December 2012
Infinium Software  2000 - 2001
Renaissance Worldwide  1997 - 2000
IBM Global Process Services   1995 - 1997
Magma Copper Company  1994 - 1995

Skills
ERP, SAP R/3, Business Process, SAP, Business Intelligence, Business Analysis, Business Process..., Testing, Integration, SAP ERP, Process Improvement, IT Strategy, Management Consulting, Cross-functional Team..., Supply Chain Management, Project Management, Requirements Analysis, ABAP

Education
Kennesaw State University
Pursuing Management Degree

Donald Grimwood Donald Grimwood Greater Chicago Area Details
Donald Grimwood's IBM Global Process Services Experience March 1996 - July 2003
Job
Industry Environmental Services
Experience
Trinity Environmental Systems   March 2003 - Present
IBM Global Process Services   March 1996 - July 2003

Skills
Operating Systems, Troubleshooting, Customer Relations, System Administration, Customer Service, Team Leadership

Education
Illinois Institute of Technology   1965 — 1970
BS, Engineering Science and Math

Barbara Bradford Barbara Bradford United States Details
Barbara Bradford's IBM Global Process Services Experience May 2011 - Present
Job Technial Support Specialist at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   May 2011 - Present
IBM  December 2007 - May 2010
AT&T  August 2000 - December 2007
MasterCard  February 1982 - August 2000

Skills
JCL, TSO, DB2, MVS, IBM Mainframe, IBM Utilities, Mainframe, CLIST, PL/1, Fileaid, Databases, VSAM, Easytrieve, Endeavor, IMS DB/DC, Operating Systems, Production Support, Telecommunications, CICS, RACF, Disaster Recovery, Performance Tuning, Testing, AIX, Unix, COBOL, Requirements Analysis, Software Documentation, REXX, Netcool, ISPF, Service Delivery, Omegamon, z/OS, JES2, Servers, Hardware, Websphere, BMC Remedy, Troubleshooting, Capacity Planning, FTP, Incident Management, Lotus Notes, SDSF, Software Installation, Storage Management, ITIL, System Deployment, OS/390

Education
Lindenwood University   1991 — 1997
Master of Business Administration (MBA)

Eric Parks, PMP Eric Parks, PMP Chattanooga, Tennessee Area Details
Eric Parks, PMP's IBM Global Process Services Experience March 2012 - December 2012
Job Senior Director at CVS Health
Industry Information Technology and Services
Experience
CVS Health  September 2013 - Present
NorthgateArinso  August 2012 - September 2013
IBM Global Process Services   March 2012 - December 2012
IBM  January 2007 - March 2012
IBM  January 2007 - May 2009
Hewitt Associates  January 2001 - January 2004
Deloitte  May 1999 - December 2003

Skills
Business Process, BPO, Change Management, Project Portfolio..., Sales, Outsourcing, Service Delivery, Human Resources, SaaS, Business Analysis, Vendor Management, Project Management, PMP, Business Process..., Process Improvement, Program Management, Management, SDLC, PMO, Project Delivery

Education
Massachusetts Institute of Technology   2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General

Vanderbilt University   1997 — 1999

Lee University   1993 — 1997
Biology, Chemistry

Tina Palmieri Tina Palmieri Greater Atlanta Area Details
Tina Palmieri's IBM Global Process Services Experience May 1999 - July 2002
Job IT Specialist at Healthnet Management Services
Industry Information Technology and Services
Experience
Healthnet Management Services   July 2002 - Present
IBM Global Process Services   May 1999 - July 2002
IBM Global Process Services   October 1997 - May 1999

Skills
Windows Server 2003, Windows 7, SQL Server, Microsoft SQL Server, Unix, Windows Server, Security, Solaris, XP, VPN, Servers, System Administration, IT Management, TCP/IP, Troubleshooting, Technical Support, Networking, Software Installation, HP, Wireless Networking, Computer Security

Education
Southern Polytechnic State University   1990 — 1993
Bachelor of Science, Industrial Engineering

Georgia Institute of Technology   1986 — 1990
Industrial Engineering

Murali Godavari Murali Godavari North Richland Hills, Texas Details
Murali Godavari's IBM Global Process Services Experience February 1999 - Present
Job Managing Consultant at IBM Global Business Services
Industry Information Technology and Services
Experience
IBM  February 1999 - Present
IBM Global Process Services   February 1999 - Present

Skills
ABAP, Solution Architecture, SAP Netweaver, Business Intelligence, IDOC, Microsoft SQL Server, Business Objects, SAP, Program Management, SAP ERP, Business Process, SAP Project Management, Master Data Management, SAP Solutions, Integration, SAP R/3, ERP, Enterprise Architecture, IT Strategy, IDoc, Business Process..., SAP Implementation, PMP

Education
Indiana State University   1994 — 1996
MBA

Jeannie C. Ramsey Jeannie C. Ramsey Greater Atlanta Area Details
Jeannie C. Ramsey's IBM Global Process Services Experience January 2010 - March 2014
Job *
Industry Information Technology and Services
Experience
Georgia State University  March 2015 - Present
Georgia State University  October 2014 - November 2014
IBM Global Process Services   January 2010 - March 2014
IBM Global Process Services   August 2008 - January 2010
IBM  July 2000 - August 2008
US Air Force Reserve  June 1989 - May 1991
United States Air Force  May 1985 - March 1989

Skills
Customer Service, Analytical Skills, Data Entry, Decision Making, Negotiation, Organization Skills, Problem Solving, Lotus Notes, Microsoft Excel, Microsoft Word

Education
Fort Valley State University   1983 — 1984
Computer Science

Kari Esquivel Kari Esquivel West Palm Beach, Florida Area Details
Kari Esquivel's IBM Global Process Services Experience May 1999 - October 2001
Job IT Business Systems Analyst S, QA
Industry Utilities
Experience
NextEra Energy Resources  August 2013 - Present
Convergys  April 2002 - August 2013
IBM Global Process Services   May 1999 - October 2001

Skills
Manual Testing, Test Planning, Test Execution, Quality Center, QTP, Regression Testing, Testing, Telecommunications, User Acceptance Testing

Education
Florida Atlantic University   1996 — 1999
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services

Palm Beach Atlantic University-West Palm Beach
Associate's degree

Linda Peeples Linda Peeples Greenville, South Carolina Area Details
Linda Peeples's IBM Global Process Services Experience December 2003 - May 2010
Job Instructor at Greenville Technical College
Industry Higher Education
Experience
Greenville Technical College  August 2010 - Present
IBM Global Process Services   December 2003 - May 2010

Skills
College Teaching, Higher Education, University Teaching, Teaching

Education
Georgia State University
MAT, Math

Wesleyan College
AB, Math

Avani Mathur Avani Mathur Toronto, Canada Area Details
Avani Mathur's IBM Global Process Services Experience August 2008 - March 2009
Job Software Engineer at Richmond Hill
Industry Information Technology and Services
Experience
Teleperformance  June 2011 - February 2012
Kinerk Direct Marketing Solutions Pvt Ltd.   April 2009 - August 2010
IBM Global Process Services   August 2008 - March 2009
Natural Softwares Pvt. Ltd.   July 2007 - July 2008

Skills
J2EE Business Components, JSP, HTML, XML, Web Services, VB.Net, PHP, Javascript, CSS, Perl, Android, ASP.Net, WPF, WCF, JavaBeans, Java Web Services, Unix, SOAP, SOA, Microsoft SQL Server, MySQL, Dreamweaver, Visual Studio, Eclipse, NetBeans, Servlets, Glassfish, ASP.NET, VB.NET, JavaScript, .NET, C++, C#, jQuery, Java, AJAX, Oracle, SQL, Databases, Linux, Java Enterprise Edition, PL/SQL

Education
Humber College   2010 — 2012
PG in Information Technology Solutions, Information Technology

Engineering College Bikaner   2003 — 2007
Bachelor of Engineering (B.E.), Information Technology

Smriti Khanna Smriti Khanna Greater Chicago Area Details
Smriti Khanna's IBM Global Process Services Experience June 2008 - July 2008
Job Graduate Student (Class of 2016) at Northwestern University
Industry Marketing and Advertising
Experience
Procter & Gamble  August 2011 - August 2015
Procter & Gamble  May 2010 - July 2010
Coca-Cola Enterprises  April 2009 - July 2009
IBM Global Process Services   June 2008 - July 2008

Skills
Brand Equity, Strategy, Product Marketing, Marketing, Brand Management, Customer Insight, Consumer Products, FMCG, Competitive Analysis, Market Research, Marketing Management, Marketing Research, Market Analysis, Product Development, Marketing Strategy, Trade Marketing, Brand Development, Digital Marketing, Advertising, Consumer Behaviour, Brand Architecture, Integrated Marketing, Management, Marketing Communications

Education
Northwestern University   2015 — 2016
Master’s Degree, Integrated Marketing Communications

Maastricht University   2010 — 2011
Bachelor's degree, Business and Economics

Singapore Management University   2007 — 2011
Bachelor of Social Sciences, Psychology, Marketing

Convent of Jesus and Mary   1994 — 2007
High School Degree, Humanities

Jeff Runyons Jeff Runyons Austin, Texas Area Details
Jeff Runyons's IBM Global Process Services Experience June 1998 - September 2008
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
NCE Computer Group  February 2012 - Present
IBM Global Process Services   June 1998 - September 2008

Education
Franklin University   1998 — 2000
Bachelor of Science, MIS

Jay Schechter Jay Schechter Tacoma, Washington Details
Jay Schechter's IBM Global Process Services Experience July 1990 - January 1991
Job Recession is for Chumps or How to be employable in good times and bad at Retired from Social Security Administration
Industry Government Administration
Experience
Retired from Social Security Adm   February 2012 - Present
Social Security Administration  July 2011 - February 2012
Public Employees Retirement System of Idaho   August 1998 - March 2009
IBM Global Process Services   July 1990 - January 1991

Skills
Legal Research, Legal Writing, Westlaw, Pleadings, Courts

Education
Fresno State University   1975 — 1977
Political Science and Government

Indiana State University   1966 — 1970
BA Degree, Political Science and Government

Eberunkeh Rusch (LION) Eberunkeh Rusch (LION) Raleigh-Durham, North Carolina Area Details
Eberunkeh Rusch (LION)'s IBM Global Process Services Experience Senior RecruiterKenexa, an IBM CompanyMarch 2014 - Present
Job Recruiter II
Industry Human Resources
Experience
IBM Global Process Services   Senior RecruiterKenexa, an IBM CompanyMarch 2014 - Present
PAREXEL  July 2014 - December 2014
Kelly Services  August 2013 - April 2014
Ultimate Staffing  June 2012 - December 2012
Xerox  July 2010 - August 2011
Patriot Services   January 2008 - July 2010
Source One Staffing  January 2007 - January 2008
Labor Finders  February 2006 - December 2007
Boostfed   April 2004 - February 2006

Skills
Recruiting, Interviews, Human Resources, Sourcing, Onboarding, Employee Relations, Temporary Placement, Training, Screening, Performance Management, Employee Benefits, Payroll, Benefits Administration, New Hire Orientations, Temporary Staffing, Management, Hiring, Access, Time Management, Sales, Job Fairs, Internet Recruiting

Education
Hampton University
Psychology

Saint Leo University
Psychology, Industrial and Organization Psychology

Sushmita Mitra, P.E.,PTOE Sushmita Mitra, P.E.,PTOE Baltimore, Maryland Area Details
Sushmita Mitra, P.E.,PTOE's IBM Global Process Services Experience August 2001 - February 2002
Job Experienced Transportation Engineer
Industry Civil Engineering
Experience
City of Baltimore  March 2012 - Present
Maryland State Highway Administration  November 2009 - October 2010
STV  August 2004 - October 2009
IBM Global Process Services   August 2001 - February 2002

Skills
Traffic Engineering, Synchro, Transportation..., Transportation Planning, Microstation, GIS, Bentley Microstation, ITS, Signal Engineering, Traffic Safety Studies, Road Traffic, Highways, Traffic Simulation, Traffic Signal Design, Traffic Analysis, Highway Design

Education
Wayne State University   2002 — 2004
Masters of Science, Civil Engineering

Jadavpur University   1997 — 2001
Bachelor of Engineering (BE), Civil Engineering

Felecia Williams Felecia Williams Carrollton, Texas Details
Felecia Williams's IBM Global Process Services Experience November 2012 - March 2013
Job Customer Relationship Management
Industry Information Services
Experience
IBM Global Process Services   November 2012 - March 2013
IBM  September 1999 - November 2009
IBM Global Services  October 1993 - August 1999

Skills
Software Implementation, Customer Service, Troubleshooting, CRM, Customer Support, Hardware, Computer Hardware, Quality Assurance, Process Improvement

Education
University of North Texas   1983 — 1987
Bachelor of Science, Textile Engineering

Kilgore College   1981 — 1983
Associates of Applied Science, Fashion Merchandising

Neil Callan Neil Callan Atlanta, Georgia Details
Neil Callan's IBM Global Process Services Experience November 2010 - December 2010
Job CEO
Industry Entertainment
Experience
Microsoft  January 2011 - March 2011
IBM Global Process Services   November 2010 - December 2010

Education
Harvard University   2011 — 2012
Master of Education (M.Ed.)

Stanford University
Associate's degree

Ernie Mossl Ernie Mossl Newburgh, New York Details
Ernie Mossl's IBM Global Process Services Experience March 1989 - August 2006
Job Pastor, Christ Lutheran Church
Industry Religious Institutions
Experience
Christ Lutheran Church  May 2005 - Present
IBM Global Process Services   March 1989 - August 2006
Richmod, Va (VCU)   November 1986 - November 1988

Skills
Preaching, Pastoral Care, Theology, Biblical Studies, Discipleship, Liturgy, Youth Ministry, Exegesis, Community Outreach, Teaching, Public Speaking, Pastoral Counseling

Education
Lutheran Theological Seminary at Philadelphia   2003 — 2006
Master's degree, Divinity/Ministry

SUNY Albany   1984 — 1986
BA, Criminal Justice, English

Ulster County Community College   1982 — 1984
Associate's degree, Criminal Justice

Aziza Mikou Aziza Mikou Tampa/St. Petersburg, Florida Area Details
Aziza Mikou's IBM Global Process Services Experience March 2004 - December 2006
Job Engineer
Industry Information Technology and Services
Experience
IBM  January 2007 - June 2010
IBM Global Process Services   March 2004 - December 2006
IBM Global Process Services   January 2003 - February 2004
IBM  January 1997 - December 2002
IBM  May 1993 - December 1996

Skills
Pre-sales, Business Intelligence, Channel Partners, Project Management, SAP, SaaS, Salesforce.com, Storage Area Networks

Education
Institut national polytechnique de Grenoble   1989 — 1992
Engineer's degree, Automation Engineer Technology/Technician

Vineeth Baini Vineeth Baini Richardson, Texas Details
Vineeth Baini's IBM Global Process Services Experience March 2011 - October 2011
Job Middleware Infrastructure Engineer at Amdocs
Industry Telecommunications
Experience
Amdocs  October 2011 - Present
IBM Global Process Services   March 2011 - October 2011
Wells Fargo  January 2010 - March 2011

Skills
Apache, Perl, SQL, Weblogic Administration, SunOne, SSL Certificates, Wily Introscope, JRockit, WLST, Perl Script, Unix Shell Scripting, Oracle Coherence, IMDG

Education
University of Missouri-Kansas City   2008 — 2010
Master of Science (M.S.), Electrical and Electronics/ Computer Engineering

Jawaharlal Nehru Technological University
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering

Cheryl Naumann Cheryl Naumann Lafayette, Colorado Details
Cheryl Naumann's IBM Global Process Services Experience 2006 - April 2009
Job Measurements and reporting account focal at CDI
Industry Staffing and Recruiting
Experience
CDI  May 2011 - Present
IBM Global Process Services   2006 - April 2009
CIGNA Insurnace   August 1981 - September 1999

Skills
IT Operations

Education
Front Range Community College   2009 — 2010
Certification, Medical billing and coding

Carla Michalak Carla Michalak Columbus, Ohio Details
Carla Michalak's IBM Global Process Services Experience September 2005 - Present
Job Team Leader at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   September 2005 - Present
NiSource  March 2002 - September 2003
Nisource  September 1995 - March 2002
Columbia Gas of Ohio  September 1993 - September 1995
Columbia Gas of Ohio, Inc  September 1985 - September 1993

Skills
Customer Service,...

Education
Otterbein College   1995 — 1996

Franklin University   1981 — 1982

Roland Saurage Roland Saurage Fort Lauderdale, Florida Details
Roland Saurage's IBM Global Process Services Experience 1980 - February 1982
Job Retired
Industry Nonprofit Organization Management
Experience
Self-employed  Vice President, Direct Marketing DirectorCommunity CoffeeFebruary 1982 - 1992
IBM Global Process Services   1980 - February 1982
IBM  1967 - 1980

Skills
Public Speaking, Research, Fundraising, Strategic Planning, Nonprofits, Team Building, Community Outreach, Customer Service, Volunteer Management, Public Relations

Education
University of Pennsylvania - The Wharton School   1965 — 1967
Master of Business Administration (MBA), Industry Management focus on IT

Louisiana State University   1961 — 1965
Bachelor of Science (BS), Math Major, Liberal Arts

James Keville James Keville Watervliet, New York Details
James Keville's IBM Global Process Services Experience November 2004 - August 2005
Job Information Security Analyst at rkmc,LLC
Industry Management Consulting
Experience
rkmc,LLC   January 2013 - Present
WellPoint  August 2005 - December 2012
IBM Global Process Services   November 2004 - August 2005
IBM Global Process Services   August 2002 - November 2004
EMPIRE BLUE CROSS BLUE SHIELD  August 2000 - August 2002
EMPIRE BLUE CROSS BLUE SHIELD  February 1995 - August 2000
EMPIRE BLUE CROSS BLUE SHIELD  July 1994 - February 1995
EMPIRE BLUE CROSS BLUE SHIELD  December 1983 - July 1994

Education
SUNY Albany   1977 — 1977
Data Processing/Programming

Hudson Valley Community College   1976 — 1976
Criminology course

Hudson Valley Community College   1971 — 1973
Accounting, Banking, Insurance and Real Estate

Victor Dada-Wilson Victor Dada-Wilson Lincolnshire, Illinois Details
Victor Dada-Wilson's IBM Global Process Services Experience 2011 - 2013
Job Lead IT Security Project Manager, Security Manager at IBM
Industry Information Technology and Services
Experience
IBM  Project ManagerIBM2011 - 2013
IBM Global Process Services   2011 - 2013
American Express  2011 - 2012

Skills
Program Management, ITIL, IT Service Management, PMP, Project Management, Security, Team Leadership, Disaster Recovery

Education
Keller Graduate School of Management of DeVry University
Master's degree, Project Management

Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.), Security Management

Milwaukee School of Engineering
Bachelor of Science (BSc), Bioengineering and Biomedical Engineering

James Robinett James Robinett Tulsa, Oklahoma Area Details
James Robinett's IBM Global Process Services Experience June 2005 - Present
Job Delivery Project Executive at IBM Global Process Services
Industry Outsourcing/Offshoring
Experience
IBM Global Process Services   June 2005 - Present
IBM  September 2000 - June 2005

Skills
Outsourcing, BPO, Transition Management, Offshoring, SLA, Global Delivery, Business Process..., Process Improvement, Program Management, Service Delivery, Project Management, Business Process, Business Analysis

Education
Indiana University Bloomington   1988 — 1991
Bachelor of Science (B.S.), Accounting

Bridget Bonin Bridget Bonin Longmont, Colorado Details
Bridget Bonin's IBM Global Process Services Experience October 2012 - Present
Job customer service representative at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   October 2012 - Present
American Research Interviewing   August 2007 - April 2010

Skills
Call Centers, Service Delivery, BPO, Technical Support, Troubleshooting, Sla, Customer Satisfaction, Team Management, Customer Service, CRM, Process Improvement, Active Directory, Incident Management, Lotus Notes

Education
Front Range Community College

Kay Chapman Kay Chapman Fort Wayne, Indiana Area Details
Kay Chapman's IBM Global Process Services Experience
Job Retired at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services  

Skills
Customer Service, Customer Support, Microsoft Office, Technical Writing, Technical Support, Teaching

Education
Franklin College   2014 — 2018

Indiana University-Purdue University Fort Wayne (IPFW)
B.A., General Studies focused on computers and accounting

Ida Roberts Ida Roberts Radcliff, Kentucky Details
Ida Roberts's IBM Global Process Services Experience May 2007 - Present
Job Retired at IBM Global Process Services
Industry Information Technology and Services
Experience
IBM Global Process Services   May 2007 - Present

Skills
Writing, Published Author

Education
Jefferson Community College   1970 — 1972
Associate's degree, Educational/Instructional Technology

Valley High School   1960 — 1965
Business, Business

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