IBM Global Process Services
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IBM Global Process Services Employees
FileMaker June 2013 - Present
SYNNEX June 2009 - November 2011
IBM Global Process Services March 2008 - August 2008
Skills
Object oriented..., Design Patterns, Web and enterprise..., Agile/Scrum development..., MySQL, JavaScript, BDD (Behavior Driven...
Education
Santa Clara University 2012 — 2014
Master of Science (M.S.), Engineering/Industrial Management
Sichuan University 2004 — 2008
Bachelor's degree, Electrical and Electronics Engineering, 3.39
MACRO.CCS, Inc September 2014 - Present
Latitude 47 Consulting October 2013 - September 2014
Russell Investments April 2009 - March 2013
Russell Investments November 2006 - April 2009
Russell Investments October 2004 - November 2006
Weyerhaeuser August 2002 - September 2004
IBM Global Process Services September 1999 - February 2002
Skills
Program Management, Business Analysis, SDLC, Vendor Management, Process Improvement, SharePoint, PMO, Project Management, Business Process..., Change Management, Visio, Requirements Analysis, IT Strategy, ITIL, ITIL v3 Foundations..., Internal Communications, SharePoint Designer, IT Service Management, Governance, Strategy, Business Strategy, ITIL Service Strategy, Service Design, Service Delivery, IT Service Delivery, Service Catalog, ITIL Process..., ITIL Implementation, Service Portfolio..., Process Optimization, Continuous Improvement, Service Oriented..., Problem Management, Management Consulting, Risk Management, Managing Workflow, Leadership, Cross-functional Team..., Strategic Communications, Management, Enterprise Software, Information Technology, Data Center, Incident Management, Volunteering
Education
University of Washington
Studies, Business Administration and Management, General
Western Washington University
Studies, Liberal Arts and Sciences/Liberal Studies
Seattle Central Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
IBM September 2008 - February 2014
IBM Global Process Services, May 2006 - September 2008
IBM September 2005 - April 2006
Skills
Quality Center, Performance Testing, Test Planning, Test Management, Test Automation, QTP, Manual Testing, Regression Testing, Test Cases, Testing, System Testing, Software Quality..., Defect Tracking, User Acceptance Testing, Requirements Analysis, Functional Testing, LoadRunner, Quality Assurance, Test Strategy, SDLC, Test Execution, Agile Methodologies, System Integration..., Unix, Black Box Testing, Requirements Gathering, Integration Testing, Agile Testing, Web Testing, Waterfall, Test Estimation, Bug Tracking, Software Documentation, ISTQB, Exploratory Testing, Software Testing Life..., Functional..., Release Management, Test Design, Usability Testing, Software Configuration..., Functional Requirements, Business Requirements, HP QTP, Test Methodologies, Toad, Use Case Analysis, Metrics, HP Quality Center, SQL
Education
PSG College of Technology 1997 — 2000
Bachelor of Engineering (B.E.), Mechanical Engineering
iSirona: A NantHealth Company October 2013 - Present
Halopen November 2010 - October 2013
IBM Global Process Services July 1977 - November 2010
Skills
Java Enterprise Edition, Java, Hibernate, WebSphere Application..., Windows Application..., Spring, Web Services, Software Documentation, XML, Struts, Oracle, JSP, SOA, Core Java, Eclipse
Education
University of Florida 1976 — 1977
Master's of Engineering, Mechanical Engineering
Rensselaer Polytechnic Institute 1971 — 1975
Mechanical Engineering
Newberg Mat Club Wrestling November 2011 - Present
IBM Global Process Services January 1995 - Present
Pepsi-Cola General Bottlers Inc. 1993 - 1994
United States Air Force 1987 - 1992
Skills
Enterprise Content..., Workflow Management, Imaging Solutions, Vendor Management, Business Process..., Business Process, Team Building, Business Analysis, Business Process..., Project Management, Operations Management, Management, Leadership, Change Management, Process Improvement, Program Management, Risk Management, Requirements Analysis, Training, Analysis, Customer Service
Education
Southern Oregon University
IBM Global Process Services October 2005 - Present
Deloitte January 2004 - August 2005
Wortman Central Air February 2002 - January 2004
Skills
Fixed Assets, Accounts Payable, Accounting
Education
University of Tulsa 1982 — 1984
Accounting
University of Kansas 1973 — 1977
Communication, Journalism, and Related Programs
Uber May 2015 - Present
Student Net Alliance February 2014 - Present
Yes on 91 May 2014 - August 2014
IBM Global Process Services January 2013 - April 2014
KPSU April 2011 - January 2014
Students for Sensible Drug Policy August 2011 - June 2012
Portland State University October 2011 - February 2012
Trident Security June 2008 - October 2008
Morgan Stanley June 2007 - September 2007
Skills
German, Customer Service, Customer Support, Office Administration, Community Outreach, Political Science, Political Communication, Political Management, Political Campaigns, Non-profits, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Event Planning, Event Photography, Research, Online Research, Online Journalism, Online Publishing, Grassroots Fundraising, Social Media, Media Planning, Writing, Speech Writing, Photoshop, Photography, Music Publishing, Editing, Image Editing, Sound Editing, Social Media Outreach, Youth Outreach, High School Students, Public Relations, Nonprofits, Social Media Marketing, Social Networking, Blogging, Creative Writing, Radio, Press Releases, Radio Broadcasting, Copywriting, Facebook, Entertainment, Event Management, Broadcast, Video Editing
Education
Portland State University 2010 — 2012
Bachelor of Science, Political Science
Temple University 2009 — 2010
Political Science and Government
Pennsbury High School
Railroad Commission of Texas February 2015 - Present
Siemens Healthcare April 2008 - July 2014
Texas State Comptrollers Office November 1999 - November 2007
CSC - Computer Sciences Corporation March 1998 - July 1999
IBM Global Process Services January 1983 - March 1998
Skills
IBM Mainframe, MS Office 2003, 2007,..., Windows 7, COBOLII, SAS programming, PL/1, SQL, JCL, DB2, IMS DB/DC, Assembly Language, CSP, Natural Language..., ISPF, QMF, RACF, DATA ENCRYPTION, FTP, VSAM, CICS, Endevor, SCLM, CA ServiceNow, GEMS/Remedy, ControlA, CA Dispatch, Terminal Emulation, TWS, RDS, Novell Groupwise, Team Building, Training, Leadership, Program Management, Management, Software Documentation, Public Speaking, COBOL, Process Improvement, Leadership Development, Strategic Planning, Programming, Cross-functional Team..., Team Leadership, Project Management, Databases, Business Analysis, Analysis, Sales Management, Changeman
Education
St. Edward's University 1994 — 1999
Master of Business Administration (M.B.A.), Management Information Systems, General
Texas State University 1981 — 1982
Bachelor's Degree, Computer and Information Systems Security/Information Assurance, 3.5
Hewlett-Packard March 2015 - Present
Hewlett-Packard August 2013 - Present
Hewlett-Packard February 2012 - August 2013
Hewlett Packard November 2010 - December 2012
Hewlett-Packard July 2007 - November 2010
SoftMatrix June 2003 - June 2005
Volt June 2001 - June 2003
IBM Global Process Services October 1998 - November 1999
Hughes Aircraft Company May 1986 - April 1988
Alcoa September 1984 - May 1986
Skills
IT Strategy, Strategy, Business Analysis, Program Management, PMO, Project Planning, IT Service Management, Project Management, Cross-functional Team..., Project Portfolio..., PMP, ITIL, Vendor Management, Service Management, Integration, Process Improvement, Service Delivery, Leadership, IT Leadership, Business Intelligence, security, Management, Analytics, Strategic Leadership, Technical Leadership, Interpersonal..., Strategic Planning, Big Data Analytics, ETL Tools
Education
Purdue University 1982 — 1986
B.S., Computer Information Technology
Fremont HIght School 1978 — 1982
High School
PrimeLending November 2014 - Present
AmericanBank October 2013 - November 2014
BBVA Compass February 2007 - October 2013
Countrywide Mortgage Services January 2005 - January 2007
JPMorgan Chase & Co. January 2002 - January 2005
Bank of America January 1992 - January 2002
Mayo Clinic January 1991 - January 1992
IBM Global Process Services January 1991 - January 1992
Skills
Mortgage Banking, Mortgage Lending, Customer Service, First Time Home Buyers, Sales, Investment Properties, FHA, Loan Origination, Real Estate, Credit, Public Speaking
Education
Texas A&M International University 2007 — 2007
Executive, Business Administration and Management, General
University of the Incarnate Word 2004 — 2006
Bachelor of Arts (B.A.), Psychology of Organizations and Devlopment
Winona State University 1990 — 1992
Business Administration and Management, General
Rochester Community and Technical College 1988 — 1990
Registered Nursing/Registered Nurse
DTI LLC August 2014 - Present
The Asia-Northwest Cultural Education Association November 2012 - Present
Intel Corporation July 2013 - August 2014
IBM Global Process Services March 2013 - July 2013
Market Decisions Corporation October 2012 - March 2013
Sole Survivor October 2008 - October 2012
Students and Leadership Program September 2008 - June 2012
Portland State University October 2007 - June 2010
SALP Portland State Resource Center November 2007 - April 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, HTML, English, Organization, Travel Management, Coordinating Events, Budget, American Sign Language, Public Lectures, Budgets, Training, Recruiting, Time Management, Marketing, Project Management
Education
Portland State University 2008 — 2013
Bachelor of Science (B.S.), Liberal Arts and Sciences/Liberal Science
Accenture April 2014 - Present
IBM Global Process Services September 2011 - March 2014
Ralcorp Holdings November 2009 - September 2011
Ralcorp Holdings, Inc. May 2007 - October 2009
Ralcorp Holdings May 2003 - May 2007
Ralcorp Holdings May 2003 - May 2005
Energizer 2002 - 2002
Essex Cryogenics 2002 - 2002
Skills
Strategic Sourcing, Change Management, Financial Analysis, Procurement, Supply Management, eSourcing, E-procurement, Spend Analysis, Procurement Outsourcing, Contract Negotiation, Process Improvement, Contract Management, Risk Management, Outsourcing, Sourcing, Business Process..., Supply Chain
Education
Saint Louis University 1998 — 2002
Bellaire High School
University of Texas at Arlington January 2014 - Present
IBM Global Process Services September 2012 - March 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Communication, Leadership, Team Management, Time Management, Ubuntu, Lotus Notes, Microsoft Exchange, Java, JavaScript, Advanced SQL, C++, C#, ASP.NET, HTML, CSS, Eclipse
Education
The University of Texas at Arlington 2013 — 2015
Master's Degree, Computer Science
JNTU 2008 — 2012
Bachelor's degree, Information Technology
San Diego State University August 2015 - Present
IBM Global Process Services September 2010 - July 2012
Skills
Foreign Languages, Computing, Performance Tuning, Information Systems, Infrastructure, Business, Software, Photography, System Monitoring, Managed Hosting, Asset, Business Services, Order Fulfillment, Maintenance & Repair, Designing, Customer Service, Public Speaking, Management, Leadership, PowerPoint, Sales, Microsoft Excel
Education
San Diego State University-California State University 2012 — 2016
Delhi Public School, Haridwar 2000 — 2007
City of Durant March 2008 - November 2013
IBM Global Process Services August 1973 - September 2003
Skills
Training, Research, Administrative..., Management, Public Speaking, Human Resources, Team Leadership, Team Building, Employee Relations, Time Management
Education
Southeastern Oklahoma State University 1967 — 1973
Masters of Education, Business Teacher Education
Dallas VA Medical Center June 2015 - Present
Hickory trail then Millwood Hospital June 2011 - June 2015
Texas Health Resource - Texas Health Physcians Group May 2012 - August 2014
IBM Global Process Services 1995 - 1996
Skills
Critical Care, Inpatient, Nursing, BLS, ACLS, Patient Safety, Acute Care, Nursing Education, Epic Systems, EHR, Patient Advocacy, Hospitals, ICU, Pediatrics, Healthcare, Healthcare Information...
Education
Texas Tech University Health Sciences Center 2014 — 2015
Bachelor of Science (B.S.), Nursing Science
Tarrant County College 2008 — 2011
AAS, nursing
The University of Texas at Arlington 1981 — 1985
Computer Science and Engineering, Computer Software & Hardware
Alcatel-Lucent April 2015 - Present
San Jose State University January 2014 - December 2014
San Jose State University September 2013 - November 2013
IBM Global Process Services May 2012 - November 2012
Computer Society of India February 2011 - May 2012
Student Editorial Board September 2009 - January 2012
Swift Vacation Trips May 2011 - July 2011
Skills
Public Speaking, Writing, Teaching, Research, Event Management, Team Building, Microsoft Office, Problem Solving, PowerPoint, Programming, Analysis, Web Development, Excel, HTML, Teamwork, Editing, C++, C, Android, Blogging, CMS, Drupal, Microsoft Excel, XML, Eclipse, SQL, JSP, Java, Windows, JavaScript, Linux, PHP, Data Structures, Core Java, Tomcat, Web Services, HTML 5, AJAX, Perl, Java Enterprise Edition, Python, CSS, MySQL, SOAP, Operating Systems, Microsoft Word, Microsoft SQL Server, Databases, Event Planning, Software Development
Education
San Jose State University 2013 — 2015
Master of Science (M.S.), Computer Software Engineering
Geethanjali College of Engineering and Technology Hyd 2008 — 2012
B. Tech., Computer Science
Navy Children School 1998 — 2006
Higher Secondary, CBSE
IBM Global Process Services April 2012 - October 2012
ASIC Depot September 2010 - June 2011
ASIC Depot September 2010 - June 2011
Skills
Translation, Technical Translation, Technical Support, IT Recruitment, English, Recruiting, Human Resources, Management, Interviews
Education
New Bulgarian University 2012 — 2014
Master's degree, Cognitive Science
Sofia University St. Kliment Ohridski 2006 — 2011
Bachelor, German Philology
Foreign Language High School "Plovdiv" 2001 — 2006
Concentrix February 2014 - Present
IBM Global Process Services July 2013 - February 2014
IBM Global Process Services March 2006 - June 2013
Sitel 1999 - 2006
Sitel 1999 - 2006
Sitel 1999 - 2006
Skills
BPO, Service Delivery, Outsourcing, Vendor Management, Transition Management, Operations Management, Team Management, Sla, Process Improvement, Call Centers, Management, Business Process..., CRM, Workforce Management, Business Analysis, Performance Management
Education
The University of Texas at Austin 1995 — 1999
Bachelor of Business Administration (BBA), Marketing
IBM January 2013 - Present
IBM January 2007 - January 2013
IBM Global Process Services January 2004 - January 2007
IBM August 2000 - January 2004
University of Illinois at Chicago January 1998 - August 2000
University of Illinois at Chicago January 1992 - January 1998
Performing Arts January 1978 - January 1992
Skills
Program Management, Project Management, Team Leadership, Global Business..., Visual Communication, Business Analysis, HTML, User Interface Design, Photoshop, Application Testing, Microsoft Office, PowerPoint, Choreography, Physical Theatre, Music Production
Education
The Ohio State University
Bachelor of Fine Arts (BFA)
Intel Corporation June 2015 - Present
Program for Semiconductor and Product Engineering, Texas Tech University November 2013 - Present
Southwest Collections/Special Collections Library November 2013 - Present
IBM Global Process Services August 2012 - May 2013
Skills
JMP, Xilinx ISE, AWR Microwave Office, Cadence Virtuoso, Matlab, NI LabVIEW, NI Multisim, TI WEBENCH, LTSpice, PSpice, PLECS, Silvaco, VHDL, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Photoshop, Public Speaking, HTML, Microsoft Office, Windows, Teaching
Education
Texas Tech University 2013 — 2015
Master of Science (MS), Electrical and Electronics Engineering
American Quilters Society July 2012 - September 2012
Computer Source Paducah Ky August 2011 - June 2012
IT consultant Self Employed January 2007 - August 2011
IBM Global Process Services June 2005 - January 2007
AmerisourceBergen November 1979 - July 2005
Skills
Software Project..., Business Analysis, Operations Management, SDLC, Project Portfolio..., Project Implementation, Business Process, IT Service Management, Project Planning, PMO, Requirements Analysis, Systems Analysis, IT Management, IT Strategy, Program Management, ERP, Process Improvement, Data Warehousing, Resource Management, IT Governance, Requirements Gathering, Business Requirements, Disaster Recovery, Software Documentation, Vendor Management, Change Management, Integration, Visio, SharePoint, Business Intelligence, Enterprise Architecture, Governance
Education
Southern Illinois University, Carbondale 1975 — 1977
BS, Business
Morton College
AS, Computer Science
GE Transportation November 2013 - Present
GE Energy Management GE Digital Energy April 2012 - Present
ALLTAP, Inc. July 2007 - March 2012
IBM IBM Global Services February 2004 - June 2007
IBM Global Process Services May 1998 - February 2004
IBM IBM Global Services August 1995 - April 1998
Skills
Strategic Communications, Project Management, Team Leadership, Cross-functional Team..., International Relations, Software Engineering, Systems Engineering, PMO, Requirements Analysis, Agile Methodologies, Program Management, SDLC, Strategy, Software Project..., Integration, PMP, Manufacturing, MS Project, Testing, Process Improvement, Management, Product Development, Leadership, Project Portfolio..., Business Process..., Strategic Planning, Project Planning, Process Engineering, IT Strategy, Project Delivery, Vendor Management, Outsourcing, Business Process
Education
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1994
Bachelor of Science (BS), Computer Science
The George Washington University
M.C., Project Management
Computer Services, Inc. November 2011 - Present
HEIT, Inc. January 2007 - November 2011
Mercury Companies December 2005 - January 2008
IBM Global Process Services 2005 - 2005
Swift & Company 2003 - 2005
Flatiron Construction Corporation 2000 - 2002
Qwest 1996 - 2000
Skills
Security, Outsourcing, Project Management, Managed Services, Messaging, Active Directory, Information Technology, Strategy, VMware, Management, IT Strategy, Servers, Microsoft Exchange, SharePoint, Network Design, Information Security, Troubleshooting, Cisco IOS, Vendor Management, Windows Server, Disaster Recovery, ITIL, Virtualization, VoIP, Network Security, IT Management, Integration, SaaS, Network Administration, Cisco Technologies, IT Service Management, CCNA, Firewalls, IT Operations, Networking, Business Continuity, VPN, Data Center, DNS, TCP/IP, VMware ESX, System Deployment, Information Security..., Enterprise Architecture, Enterprise Software, Computer Security, CISSP, Microsoft Technologies, System Administration, Cloud Computing
Education
Regis University 1997 — 2002
Computer Science, Business Management and Religion
Greeley Central High school 1994 — 1996
Lexmark International, Inc. October 2014 - Present
IBM Global Process Services April 2009 - Present
T-Mobile January 2007 - September 2008
Skills
Requirements Analysis, ITIL, Business Analysis, SQL, SaaS
Education
Tennessee State University 2002 — 2006
Political Science and Government
Amerigroup August 2015 - Present
Cognizant Technology Solutions December 2006 - Present
United Health Group 2010 - July 2015
Sallie Mae 2009 - 2010
HealthPlan Services 2006 - 2009
Hewlette Packard April 2006 - December 2006
Valuesource Technology (P) Ltd (Now part of Cognizant Technology Solutions) April 2005 - March 2006
Infinite Computer Solutions August 2003 - March 2005
IBM Global Process Services August 2003 - March 2005
Skills
Healthcare, Requirements Analysis, Supply Chain Management, Software Development, Data Conversion, Software Project..., JCL, DB2/SQL, DB2, VaGen, COBOL, WTX, VSAM, C, Production Support, Student Loans, Application Development, Data Migration, Conversions, Trizetto Facets, Sybase, Technical Writing, Technical Analysis, SDLC, Technical Presentations, System Analysis, Business Analyst, IBM Mainframe
Education
M.P.C.T. Gwalior. 1998 — 2002
Computer Science
Rajiv Gandhi Prodyogiki Vishwavidyalaya
St Pauls School, Gwalior
IBM Global Process Services July 2014 - Present
IBM Global Process Services November 2011 - July 2014
Wilshire Credit Corporation February 2006 - November 2011
LA Fitness October 2004 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, PowerPoint, SharePoint, Visio, Outlook, Lotus Notes, Business Analysis, Data Analysis, Analytics, Market Research, Project Coordination, Communication, Change Management, CRM, Leadership, Project Management, Process Improvement, Customer Service, Business Process, Performance Management, Manage Client..., Client Liaison, Operations Management, Analysis, Vendor Management, Program Management, Software Documentation, Risk Management, Team Leadership
Education
Portland State University
Washington State University
Business Administration, Management and Operations
Eli Lilly and Company July 2003 - Present
IBM Global Process Services January 2001 - July 2003
Pella Corporation June 1999 - December 2000
Skills
Self Driven, Organizational..., Marketing Communications
Education
St. Ambrose University 1995 — 1999
Bachelor of Arts, Finance/Economics
Walmart eCommerce April 2015 - Present
SAP June 2014 - April 2015
Walmart eCommerce 2015 - 2015
IBM Global Process Services August 2011 - February 2013
Indian Institute of Technology, Delhi June 2010 - August 2010
Skills
Employee Relations, Java, HR Consulting, SDLC, Java Enterprise Edition, Servlets, Sun Certified Java..., Six Sigma, Performance Management, HR Policies, Management, Microsoft Excel, Microsoft Office, Vendor Management, Analysis, Project Planning, Risk Management, SAP HANA, d3.js, Data Analysis, Data Mining, JavaScript, MySQL, XML, Databases, Software Development, Eclipse, HTML, Linux, CSS, SQL, Software Engineering
Education
San Jose State University 2013 — 2015
Master of Science (MS), Computer Software Engineering
Institute Of Science & Technology Klawad 2007 — 2011
Bachelor of Technology (B.Tech.), Computer Science
IBM Global Process Services May 2011 - Present
IBM Global Process Services April 2009 - May 2011
IBM Global Process Services January 2008 - April 2009
Renault Nissan Bulgaria Ltd June 2007 - December 2007
Gramma Net IS Ltd. December 2005 - June 2007
The Timken Company June 2004 - September 2004
Skills
Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Accounting, Microsoft Office, Bilingualism, Leadership, Six Sigma, Sarbanes-Oxley, Corporate Financial..., P&L Financial Reporting, Business Process, Team Leadership, Management, Team Management, Forecasting, Business Analysis, Process Improvement, Financial Analysis, Service Delivery, SAP, Analysis, Financial Reporting, Sarbanes-Oxley Act
Education
Univeristy of Toulouse - France 2013 — 2015
Master's degree, Public Relations/Image Management
Universiry of Nantes - France 2005 — 2007
Master's degree, Business Administration and Management, General
ESSIE Paris - France 2005 — 2005
Diploma work, Automatics
Technical University Sofia 2000 — 2005
Master's degree, Electrical and Electronics Engineering
LindaLine Jewelry January 2012 - Present
IBM 1994 - 2002
American Airlines October 2000 - August 2001
America West Airlines July 1992 - October 2000
College of Dupage August 1990 - January 1991
IBM Global Process Services February 1977 - February 1980
Skills
Program Management, Microsoft Office, Strategic Planning, HTML, Windows, Customer Service, Project Management, Software Development, Team Building, Process Improvement, Microsoft Excel, Change Management, Troubleshooting, Project Planning, Negotiation, Operations Management, Software Documentation, Team Leadership, Management, Analysis, Public Speaking, Leadership, Business Analysis, Budgets, Contract Negotiation, Product Development, Mentoring, Networking, Vendor Management, Cross-functional Team..., Start-ups, Executive Level..., Jewelry Design, Floral Design
Education
The University of New Mexico
Bachelor's degree
IBM Global Process Services March 2011 - Present
Bryan's House September 1994 - Present
HR and Talent Acquisition Strategies August 2009 - March 2011
Thomson Reuters October 2006 - January 2009
Aon Hewitt 2001 - 2006
Bank of America 1992 - 2001
Sunbelt Savings 1987 - 1992
Corp. HR - Compensation and Generalist June 1980 - September 1985
Skills
Employee Relations, Recruiting, HR Consulting, Management, Talent Management, Leadership, Human Resources, HR Policies, Non-profit Boards, Employee Engagement, Hiring, Temporary Placement, Talent Acquisition, Personnel Management, Mergers & Acquisitions, Employer Branding, CRM, Applicant Tracking..., Onboarding, Performance Management, Technical Recruiting, Succession Planning, Interviews, Internet Recruiting, Executive Search, Sourcing, Workforce Planning, College Recruiting
Education
The University of Texas at Austin
BS
Clarkston Consulting January 2015 - Present
CSC August 2013 - December 2014
IBM Global Process Services March 2012 - July 2013
Meridium August 2011 - October 2012
IBM Global Services April 2011 - May 2011
IBM Global Business Services March 2010 - April 2011
Politec August 2008 - November 2010
IBM 2010 - 2010
Consultoria 2001 - 2010
Softtek February 2009 - August 2009
Skills
Plant Maintenance, SAP, Maintenance Management, SAP R/3, Mining, SAP Implementation, ERP, EAM, SAP PM, SAP Plant Maintenance, SAP Service Management, SAP CS, SAP Customer Service, Business Process, SAP ERP
Education
Universidade Anhembi Morumbi 2005 — 2010
Graduate, Production Engineering
The University Center of FEI 2000 — 2001
Pos-Grad, Maintenance Management
Escola Senai Suíço-Brasileira 1987 — 1990
Mecânica de Precisão, Curso Técnico
LSI Consulting January 2013 - Present
General Dynamics Information Technology August 2010 - August 2012
IBM Global Process Services July 2008 - July 2010
Stinger Ghaffarian Technologies (SGT) INDUS Corp. January 2006 - July 2008
NASA Goddard Space Flight Center 2006 - 2008
Enspier Technologies Vistronix, Inc. March 2000 - January 2006
Skills
XML, Business Analysis, Testing, .NET, Web Development, Integration, Software Development, CSS, Software Documentation, Project Management, SDLC, Software Project..., Oracle, Requirements Gathering, Visio, Business Intelligence, Vendor Management, jQuery, Unix, JavaScript, Microsoft SQL Server, HTML, Java, Databases, Linux, Requirements Analysis, PHP, MySQL, Business Process, Agile Methodologies, SharePoint, SQL, Data Warehousing, SAP R/3, SAP ERP, SAP BW, SAP MM Module, SAP Data Management, Procurement, Project Support, SAP Training, Milestones Professional, Help Desk Support, CRM, SAP, SAP Implementation, Security, SAP MM, Materials Management, ABAP
Education
The Community College of Baltimore County 2012 — 2014
Business Administration, Business Administration, Management, Finance and Operations
IBM Global Process Services June 2015 - Present
Concentrix October 2013 - June 2015
Aramark May 2013 - September 2013
Skills
French, Customer Satisfaction, Customer Service, Sales, Coaching, Team Leadership, Leadership, Time Management, Operations Management, Microsoft Word, French to English, English to French, Direct Marketing, English
Education
Sofia University St. Kliment Ohridski 2009 — 2013
Bachelor's Degree
Romain Rolland Foreign Language High School, Stara Zagora, Bulgaria 2005 — 2009
High School
IBM Global Process Services October 2014 - Present
Techstrong systems Limited - Noida July 2014 - Present
Skills
Microsoft Office, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Public Speaking
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2009 — 2013
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering, 70%
Vyzin Inc April 2010 - Present
Verizon Wireless February 2000 - April 2010
US Steel April 1998 - January 2000
IBM Global Process Services September 1997 - April 1998
Skills
Programming Languages, Marketing, Product Management, Mobile Devices, Networking, Telecommunications, Business Strategy, Product Marketing, Entrepreneurship, Strategy, Strategic Partnerships, Wireless, Start-ups, International Sales, Go-to-market Strategy, SaaS, Leadership, Management, Strategic Planning
Education
Rutgers, The State University of New Jersey-Newark 2007 — 2009
EMBA, MARKETING
IBM Global Process Services November 2012 - Present
B.R. Allen & Associates, LLP November 2010 - October 2012
ATRI June 2010 - November 2010
Education
St. Mary's University School of Law 2006 — 2009
Juris Doctor, 2009
Prairie View A&M University 2002 — 2005
Bachelor of Science, Criminal Justice
Concentrix August 2014 - March 2015
GCS May 2013 - December 2013
Currently Unemployed January 2012 - April 2013
IBM Global Process Services April 2010 - December 2011
Gaming Technologies September 2007 - December 2008
Skills
Customer Service, Microsoft Office, Excel, Word, Problem Solving, Planning, Purchasing, Linux, Windows, Computer Hardware, Logistics, English, Operating Systems, Procurement, XP, Portuguese, Microsoft Excel, Project Planning, Windows Server, Active Directory, Networking, Microsoft Word, Windows XP
Education
Technical University Sofia 2012 — 2013
CCNA, Computer Systems Networking and Telecommunications
Stopanska akademija 'Dimitr Èenov' 1991 — 1996
Master of Science (MSc), Marketing Research
IBM Global Process Services October 2014 - Present
Jack Schreder & Associates January 2010 - November 2010
IBM November 2007 - September 2008
AT&T 1986 - 2007
Skills
MS Project, Lotus Notes, Excel, Outlook, Word, PowerPoint, Unix, Documentation, Telecommunications, Requirements Analysis, Windows, Scheduling, Database Administration, Microsoft Office, Microsoft Excel, Software Documentation, Process Scheduler
Education
San Francisco State University 1974 — 1978
BA, Liberal Arts
SFSU
LBC Mundial Cargo Corporation November 2014 - March 2015
IBM Philippines, Inc. July 2013 - June 2014
IBM Global Process Services April 2011 - July 2013
IBM Global Process Services August 2009 - April 2011
Skills
Program Management, Teamwork, Customer Service, Account Management, Inventory Management, Purchasing, Business Process..., Project Management, Change Management, Microsoft Office, Business Analysis, Integration, Process Improvement, Service Delivery, Team Leadership, Dispute Resolution, Management, Accounts Receivable, Client Relations, Six Sigma, Training, Customer Satisfaction, Operations Management, Client Services, CRM, BPO, Performance Management
Education
Seneca College of Applied Arts and Technology 2014 — 2015
Global Logistics and Supply Chain Management Graduate Certificate, Logistics, Materials, and Supply Chain Management, President's Honour List- Academic Year 2014 to 2015
University of the Philippines 2010 — 2010
Certificate, Entrepreneurship/Entrepreneurial Studies
University of the Philippines 2005 — 2009
Bachelor of Arts in Organizational Communication, Business/Corporate Communications
Zambales National High School 2001 — 2005
IBM Global Process Services April 2012 - Present
Skills
Java, Business Analysis, Easytrieve, XML, SQL, COBOL, Software Development, Unix
Education
Southern Adventist University 1962 — 1964
Bachelor's Degree, Communications
Collegedale Academy
Concentrix February 2014 - Present
IBM Global Process Services July 2013 - February 2014
IBM Global Process Services March 2012 - July 2013
IBM Global Process Services January 2006 - March 2012
Sitel March 2003 - December 2005
Convergys October 1997 - January 2003
Skills
BPO, Customer Service, Healthcare, Process Improvement, Operations Management, Quality Assurance, Business Analysis, Call Centers, Change Management, Program Management, Performance Management, Team Leadership, Project Management, Training, Vendor Management, Management, Leadership, Coaching, Team Building, Customer Experience, Strategy, Management Consulting, Customer Satisfaction, Business Process..., Outsourcing
Education
University of Phoenix 2009 — 2011
Bachelors of Science, Business Administration
Texas Tech University 1994 — 1994
Business Administration and Management, General
IBM October 2013 - Present
IBM Global Process Services April 2004 - September 2013
Lam Research 2004 - 2013
Lam Research 2004 - 2013
BP January 1996 - June 2000
Skills
Payroll, ADP Payroll, Income Tax, Project Coordination, SAP, SAP HR, Report Writing, HRIS, Tax, Microsoft Excel, Customer Service, Deferred Compensation, Process Improvement, Change Management, Microsoft Office
Education
Purdue University
Associate's degree
Schram Solutions LLC 2014 - Present
Computer Task Group 2013 - 2014
Artech Information Systems 2009 - 2012
IBM Global Technology Services 2006 - 2008
IBM Global Process Services 2002 - 2006
IBM Global Services 1999 - 2001
IBM Networking Services 1997 - 1998
Advantis (IBM/Sears Joint Venture) 1992 - 1997
IBM Networking Systems Services, Boulder, CO 1989 - 1992
Skills
Program Management, Project Portfolio..., Certified Project..., Microsoft Office, MS Project, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery, Lean Initiatives, Manufacturing..., Process Development, Process Improvement, Transition Management, Lotus Notes, Project Management, Cross-functional Team..., IT Service Management, Lean Manufacturing, Vendor Management, Business Process, Management, Telecommunications, IT Strategy, Process Simulation, Networking, CRM, Outsourcing, ITIL, PMP, Integration, SDLC, Information Technology, Microsoft Project
Education
The Ohio State University
Bachelor of Science, Electrical Engineering
Rhodora Angpin RTW February 2014 - March 2014
Maureen Recca Cruz Haute Couture October 2013 - December 2013
E*TRADE Financial August 2012 - September 2013
Convergys April 2012 - October 2012
Innodata Inc. March 2011 - February 2012
IBM Global Process Services March 2009 - October 2010
Skills
Series 7, Series 63, Financial Analysis, Financial Accounting, Compliance, Accounts Receivable, Customer Service, Market Research
Education
SLIM's Fashion and Arts School 2014 — 2014
Certificate, Fashion/Apparel Design, A+
TESDA Women's Center 2013 — 2014
National Certificate, Fashion/Apparel Design, A+
Saint Louis University (PH) 2003 — 2008
Bachelor of Science (B.S.), Accounting
TIAA-CREF January 2014 - Present
New York City Housing Authority October 2012 - October 2013
IBM Global Process Services July 2009 - October 2012
Tata Consultancy Services July 2005 - July 2009
Skills
Siebel, PL/SQL, Web Services, Integration, Project Management, SoapUI, EIM, EAI, UCM, Oracle SQL Developer, Notepad++, Siebel Open UI, XML, Data Migration, Requirements Analysis, SDLC, Solution Architecture, Requirements Gathering, Testing, Oracle
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2001 — 2005
Bachelors of Engineering, Engineering in Eletcronics and Telecommunication, A+
St. Raphaels H.S.School 1987 — 2001
Mathematics and Computer Science, A+
SOCAN June 2015 - Present
SOCAN July 2013 - May 2015
UAE EXCHANGE - North America June 2012 - July 2013
UAE Exchange Centre November 2008 - June 2012
Dell International Services January 2005 - October 2008
IBM Global Process Services October 2002 - January 2005
Skills
Vendor Management, Six Sigma, CRM, Management, Team Management, Project Management, PMP, Cross-functional Team..., Business Strategy, Process Improvement, Leadership, Program Management, Business Planning, Outsourcing, Integration, Call Centers, Change Management, Business Analysis, Service Delivery, Process Engineering, Software Project..., Operations Management, New Business Development, Project Planning, Performance Management, Black Belt, Call Center, Visio, Business Process..., ERP, Business Process..., IT Service Management, Customer Satisfaction, SDLC, Requirements Gathering, Training, Business Intelligence, Budgets, Risk Management
Education
Punjab Technical University 1998 — 2002
Bachelor of Technology, Electronics and Communication
IBM Global Process Services June 2012 - Present
IBM Global Business Services May 2010 - June 2012
Wellmark Blue Cross Blue Shield January 2008 - May 2010
ADP (Automatic Data Processing) January 2001 - June 2007
Premier Systems, Inc (Harland Financial) May 1998 - December 2000
Amoco Oil Company (BP) May 1973 - December 1996
Skills
Six Sigma, Operations Management
Education
University of Maryland Baltimore 1992 — 1997
Master of Business Administration (MBA), Business Administration and Management, General
Roosevelt University 1971 — 1973
Business Administration, Business / Marketing
Chicago City College 1968 — 1970
Business Admin, Marketing
Citi August 2014 - Present
Banco Industrial, S.A. June 2013 - August 2014
IBM Global Process Services January 2012 - May 2012
MFS Investment Management January 2011 - July 2011
Cerveceria Centro Americana S.A. August 2008 - December 2008
Cerveceria Centro Americana S.A. August 2006 - December 2006
Skills
Sales, Leadership, Microsoft Office, Market Research, Analysis, Financial Analysis, Corporate Finance, Financial Structuring, Operational Planning, Operations Research, SPSS, Qualtrics, Strategic Planning, Microsoft Excel, Customer Service
Education
Northeastern University 2009 — 2012
Bachelor of Science, Business Administration; Marketing and Finance
The University of Chicago - Booth School of Business 2012 — 2012
Summer Business Scholars Program
Universidad Francisco Marroquín 2007 — 2009
International Affairs and Commerce
London School of Economics 2008 — 2008
Program, and Political Science; Political Science and International Affairs
IBM Global Business Services January 2015 - Present
IBM Global Process Services January 2013 - December 2014
IBM Global Process Services May 2012 - December 2012
Information Services Group (formerly TPI) October 2005 - May 2012
IBM Global Services 1991 - 2005
Skills
IT Strategy, Outsourcing, IT Outsourcing, Vendor Management, Management Consulting, Business Analysis, Business Transformation, Management, Executive Management, Program Management, Supply Chain Management, Business Process..., Telecommunications, Sourcing, Global Sourcing, Business Process, Risk Management, Strategy, PMO, Managed Services, Financial Analysis, Governance, Enterprise Software, Change Management, Marketing Strategy, IT Service Management, Consulting, Professional Services, Information Technology, BPO, Shared Services, Offshoring, P&L Management, Finance, Leadership, Business Development, Financial Services
Education
Texas A&M University 1988 — 1991
TRX December 2011 - Present
Fiserv September 2010 - December 2011
RBS Citizens Group 2009 - 2010
IBM Global Process Services 2007 - 2009
IBM Global Process Services 2007 - 2009
IBM Internet Security Systems 2006 - 2007
SAIC/NASA 2005 - 2006
Skills
Palo Alto Networks, Firewalls, Cisco Technologies, Juniper Technologies, Networking, Network Security, Network Administration, Network Architecture, TCP/IP, Routers, OSPF, Switches, Cisco IOS, Cisco Nexus, Juniper Switches, Checkpoint, BGP, EIGRP, Windows Server, LAN-WAN, Cisco ASA, Bluecoat Proxies, Checkpoint Security, F5 BigIP, RSA SecurID, SIEM, Network Design, JUNOS, Panorama, Wireless Networking, Aruba Wireless, HFC, Cable Modems, DOCSIS, MPLS Networking, Data Center..., DNS, DHCP, Servers, Data Center Architecture, VPN, CCNP Certified, Juniper JNCIA, CCNA, RSA Ace Server, TACACS+, Nagios, Solarwinds, Orion, Zenoss
Education
Southern Polytechnic State University 1984 — 1990
Electrical Engineering Technolgy, EET
IBM Global Business Services April 2014 - Present
IBM Global Process Services June 2010 - March 2014
Patersons Global HR & Payroll April 2009 - April 2010
Sony Pictures Entertainment February 2002 - March 2009
Fandango January 2001 - January 2002
Warner Bros August 1998 - December 2000
Showtime Networks February 1996 - August 1998
E! Entertainment Television January 1994 - January 1996
Brown, Kraft & Co. CPAs, CPA January 1993 - January 1994
Price Waterhouse January 1992 - January 1993
Skills
Budgeting, Financial Forecasting, SOX, SAP HR, Team Management, Budgets, Service Delivery, Sarbanes-Oxley Act, Integration, Project Management, Cross-functional Team..., Process Improvement, SAP, Outsourcing, Business Intelligence, IT Strategy, IT Management, Management, Leadership, CRM, Vendor Management, Strategy, Change Management, Financial Analysis, Strategic Planning, Finance, Executive Management, Project Delivery, Business Process, Business Process..., Business Analysis, Business Transformation, ERP, Financial Reporting, Human Resources, Management Consulting, Start-ups, Business Process...
Education
The University of Texas at Austin 1990 — 1992
MBA
University of Massachusetts 1984 — 1987
BA
U Penn
TekValley, Inc October 2012 - Present
IBM Global Process Services May 2006 - September 2012
Covansys March 2006 - October 2006
Manhattan Associates April 2004 - March 2006
Hughes Network Systems August 2003 - May 2004
Yojna, Inc. July 2002 - August 2003
SvarSoft Private Limited February 2001 - July 2002
Education
Shivaji University 1998 — 2000
Master of Computer Applications (M.C.A.), Computer Science
IBM Global Process Services July 2014 - Present
ManTech International Corp November 2012 - March 2013
Fulcrum IT Services LLC October 2011 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Windows Server 2003/2008, Unix, Linux, VMware, Apache, MySQL, SQL, System Administration, Quality Assurance, Software Testing Life..., Perl Script, Data Integration, Integration Testing, Continuous Integration, Remote Desktop, Citrix, Toad, Oracle Applications, GCCS, NIPR, SIPRNET, FTP, Active Directory, Information Assurance, Information Analysis, STIG, DNS Server, CMMI Level 5, Technical Documentation, Scrum, Agile Methodologies, Appworx, SOP, JWICS, Java, Regression Testing, Testing, Windows Server
Education
Strayer University (VA) 2009 — 2014
University of Maryland University College 2001 — 2001
IBM Global Process Services October 2013 - Present
Tata Consultancy Services January 2011 - September 2013
Skills
IT Recruitment, Employee Benefits, Life Science Industry, banking industry, eCTD, Regulatory Affairs, Team Building, Induction Program
Education
Sri Bhagawan Mahaveer Jain College 2007 — 2010
Master of Business Administration (MBA), Human Resources Development
U.S. Department of Veterans Affairs September 2012 - Present
University of Rhode Island January 2012 - Present
Genzyme, a Sanofi company May 2015 - August 2015
Department of Veterans Affairs July 2012 - August 2012
IBM Global Process Services October 2011 - December 2011
CliPLab October 2011 - December 2011
Baxter Healthcare August 2010 - September 2011
Skills
Outcomes Research, Pharmacoeconomics, Pharmacoepidemiology, Statistical Data..., SAS, Epidemiology, Patient Reported..., Data Analysis, HTA, Statistics, Excel (P'economic..., Multivariate Statistics, Predictive Modeling, Health Policy, Logistic Regression, Drug Development, R, SurveyMonkey, Excel Models, Comparative..., Pharmaceutical Industry, Research, Health Economics, Literature Reviews, Clinical Research
Education
University of Rhode Island 2012 — 2016
Doctor of Philosophy (Ph.D.), Pharmacoeconomics and Pharmacoepidemiology
University of Rhode Island 2013 — 2016
Master's degree, Statistics
Shivaji University 2006 — 2010
Bachelor of Science, Pharmacy
FedEx Express July 2014 - Present
Onyx Pharmaceuticals, an Amgen subsidiary June 2013 - August 2013
Onyx Pharmaceuticals June 2013 - August 2013
IBM - Global Process Services May 2011 - July 2012
IBM - Global Procurement Center October 2009 - May 2011
IBM Global Process Services March 2007 - September 2009
Skills
Agile Application..., Agile Project Management, Scaled Agile Framework..., Outsourcing, Business Transformation, Client Counseling, Process Improvement, Supply Chain Operations, Strategic Sourcing, Cross-functional..., Six Sigma, Standardization, Operational Efficiency, Change Management, Client Facing Skills, Cost Effective, Strategic Planning, Increase Productivity, Employee Engagement
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2012 — 2014
Master of Business Administration (M.B.A.), Corporate Finance and Operations Management
Shanghai International Studies University
Bachelor of Arts (B.A.), Major: English Language & Literature; Minor: Business Administration
IBM Global Process Services November 2013 - October 2014
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, C, IBM Mainframe
Education
San Francisco State University 2015 — 2017
Master's in science, Embedded Electrical and Computer Systems
St. Vincent Pallotti College of Engineering and technology. 2008 — 2012
bachelor's degree of engineering, Electronics and telecommunication Engineering, 3.5 GPA.
Confidential April 2015 - Present
Simplion Technologies August 2011 - March 2015
Simplion Technologies August 2011 - August 2012
Mindteck February 2010 - June 2011
IBM Global Process Services January 2009 - February 2010
Skills
IT Management, MCP, MCTS, SCJP, Resume, Recruiting, Benefits Negotiation, Technical Recruiting, IT Recruitment, Internet Recruiting, Screening, Contract Recruitment, Oracle, Core Java, .NET, Screening Resumes, Talent Acquisition, SQL, Staff Augmentation, Microsoft Certified..., Microsoft Certified..., Sun Certified Java..., Microsoft Certified MCP, Human Resources, CRM, Staffing Services, Sourcing, Applicant Tracking..., Temporary Placement, SDLC, Management, Recruitments, Permanent Placement
Education
Sikkim Manipal University - Distance Education 2009 — 2012
MCA, Computer Science, A
Agra university 2006 — 2009
Bachelor's degree, A
GPS 2005 — 2005
Intermediate, Physics, Chemistry, Maths, A
Miracle Software Systems, Inc July 2014 - Present
Miracle Software Systems, Inc July 2012 - Present
IBM Global Process Services August 2008 - December 2010
Skills
Management, Legal, Customer Service, Technology, System Administration, SAP, ERP, Analysis, Lead Generation, EAI, Oracle, SOA, Databases, Vendor Management, Portals, Business Process Design, Business Process
Education
Visakha Institute of Engineering and Technology (VSPT) 2010 — 2012
Master of Business Administration (M.B.A.), Business and Personal/Financial Services Marketing Operations, A
NBM Law college , Visakhapatnam 2005 — 2008
Bachelor of Laws (LL.B.), criminal and civil
St. Xavier's College 2002 — 2005
Bachelor of Commerce (B.Com.), Business/Commerce, General
Govt Jr college, pendurthi 2000 — 2002
Intermediate, Computer Science, A
SSC School of Secondary Education 1999 — 2000
Matriculation, Maths, social, science, hindi, english, telugu, A
Tampa General Hospital March 2010 - Present
IBM Global Process Services April 2001 - July 2009
Franklin Templeton Investments July 1991 - April 2001
Skills
EHR, Healthcare Information..., Visio, Clinical Research, Software Documentation, MS Project, Software Implementation, Process Improvement, Clinical Trials, HIPAA, Data Analysis, Systems Analysis, Quality Assurance, Informatics, Healthcare, Hospitals, Change Management, Change Control, Problem Management, JCL, Mobius, Crystal Reports, Financial Reporting
Education
Schoolcraft College 1988 — 1990
Concentrix Insurance Solutions February 2014 - Present
IBM Global Process Services January 2005 - January 2014
Genelco Software Solutions January 2000 - December 2004
Genelco Software Solutions February 1992 - December 1999
McDonnell Douglas Information System Co. August 1987 - February 1992
Skills
Sales, Healthcare Information..., Information Technology, Software Development, High-Impact Sales..., Cross-functional Team..., Continuous Improvement, Cross-cultural Teams, Pre-sales, Business Development, Solution Selling, BPO, IT Service Management, Enterprise Software, SaaS, Project Management, Professional Services, Business Intelligence, Cloud Computing, Outsourcing, Product Management, Solution Architecture, CRM, Selling
Education
Southeast Missouri State University 1981 — 1986
Bachelor of Science (BS), Computer Science
Oakvile Senior High School 1977 — 1981
Kayako March 2011 - Present
Mashreq Bank October 2009 - September 2010
IBM Global Process Services June 2007 - May 2008
Skills
BPO, Team Management, Web Services, Service Delivery, Outsourcing, Business Analysis, Customer Service, Windows, Microsoft Office, Management, Operating Systems
Education
Punjab Technical University 2005 — 2007
Master's Degree, Information Technology, A
Punjab Technical University 2001 — 2004
Bachelor's Degree, Information Technology, B
St. Soldier Divine Public School 2000 — 2001
High School, Humanities/Humanistic Studies, A
Pfizer/Hospira June 2013 - Present
Purdue University January 2013 - June 2013
Purdue University August 2011 - May 2013
CoreCentric Solutions, Inc. May 2012 - July 2012
IBM Global Process Services July 2008 - July 2011
Skills
ABAP, SAP R/3, SAP ERP, ABAP-OO, C++, SQL, C, Software Engineering
Education
Purdue University 2011 — 2013
Master of Science (M.S.), Computer Engineering
Pune University 2004 — 2008
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
New Trent Inc January 2014 - Present
Lloyd Insulations Ltd June 2013 - July 2013
IBM Global Process Services July 2012 - August 2012
Skills
Maintenance & Repair, Photography, Materials, Engineering, Microsoft Word, Time Management, Electronics, Project Planning, Management, Customer Service, Manufacturing, AutoCAD, Leadership, PowerPoint, Photoshop, Microsoft Office, Microsoft Excel
Education
Texas Tech University 2013 — 2015
Bachelor of Science (BS), Mechanical Engineering
Ansal Institute of Technology 2010 — 2012
Bachelor's degree, Mechanical Engineering, 3.25
Cambridge School Indirapuram 2000 — 2009
High School, Physics, Chem and Math
middlemen.us December 2014 - Present
Wipro BPS July 2013 - December 2014
Amdocs May 2010 - April 2013
Progeon May 2006 - April 2010
IBM Global Process Services November 2002 - May 2004
Skills
Telecommunications, Telecom BSS, Cable Television, Business Process..., New Business Development, Sales Management, Sourcing Advisory, Business Strategy, Managed Services, Business Process..., Customer Experience..., Outsourcing Management, Management Consulting, BPO, Program Management, Business Development, Pre-sales, Outsourcing, Vendor Management, Business Analysis, Management, Call Centers, CRM
Education
Symbiosis International University 2004 — 2006
Master of Business Administration (MBA), Marketing & Operations
Rajiv Gandhi Prodyogiki Vishwavidyalaya 1998 — 2002
B.E, Computer Engineering
Honda Cars India Ltd April 2015 - August 2015
Honda Cars India Ltd April 2012 - April 2015
Honda Cars India Ltd August 2010 - April 2012
CMC Ltd June 2008 - July 2010
IBM Global Process Services March 2006 - May 2008
Skills
Training, Soft Skills, Coaching, Facilitation, Team Building, Team Management, Training Delivery, Performance Management, Presentation Skills, Content Development, Instructional Design, Presentation Development, Writing, Microsoft Office, GIMP, Customer Service, Team Leadership, Management, Customer Satisfaction, Personal Development, Management Development, CRM, MIS, Project Planning, Time Management, Leadership Development, Mentoring, Teaching, Training Analysis, Needs Analysis, Talent Management, Employee Training, Business Planning, Operations Management, Organizational..., Behavioral Training
Education
ICFAI University 2008 — 2015
MBA, Human Resourcse
Punjab Technical University 2001 — 2005
Bachelor of Technology
Xerox October 2011 - Present
IBM Global Process Services February 2010 - September 2011
United Space Alliance June 2007 - February 2010
Skills
Software Testing, Unix, Linux, Quality Assurance, QA Engineering, QA Automation, Matlab, C++, Java, Shell Scripting, Software Development, test, Test Automation, Mathematics
Education
The University of Texas-Pan American 2004 — 2007
Bachelor's Degree, Mathematics and Computer Science, 3.5
Appen July 2015 - Present
Super Charge Marketing February 2015 - May 2015
Smartsheet December 2014 - February 2015
PsychCentral.com June 2014 - December 2014
Self-Employed January 2013 - January 2014
BlogHerald January 2012 - February 2013
Android Authority April 2012 - September 2012
HeyGoTo Marketing & Social Media January 2012 - February 2012
US Environmental Protection Agency (EPA) December 2008 - September 2009
IBM Global Process Services December 2007 - December 2008
Education
Renton Technical College 1998 — 2002
Bachelor of Fine Arts (BFA)
Renton Technical College 1997 — 1998
Vocational Certificate
CitiXsys - iVend Retail January 2013 - Present
Yatra April 2011 - December 2012
IBM Global Process Services December 2006 - June 2010
Skills
Human Resource..., Leadership, People Management, Dealing with Grey, Multitasking, Communication, Discrete and Ethical, Conflict Management and..., Change Managemen, Training, Human Resources, Management, Team Management, Business Analysis, Requirements Analysis, Pre-sales, Integration, Microsoft SQL Server, ERP, Vendor Management, CRM, Team Leadership, Business Intelligence, Business Process, Technical Recruiting, Process Improvement
Education
Sheridan College 2010 — 2011
Post Graduate- Diploma, International Business Management
Xerox Federal Services May 2015 - Present
Aviation Global Advisors May 2013 - Present
1st American Systems and Services August 2014 - November 2014
Serco 2008 - 2013
General Dynamics Information Technology 2007 - 2008
Saab Sensis Corporation 2005 - 2007
Booz Allen Hamilton 2002 - 2005
WarmCorners, Inc 2000 - 2002
IBM Global Process Services 1998 - 2000
Alion Science and Technology 1993 - 1998
Skills
Systems Engineering, Program Management, Aerospace, Aviation, DoD, Military, Integration, Government, Strategic Planning, Management Consulting, Process Improvement, Change Management, Business Development, Business Strategy, PMP, Team Leadership, Leadership, Project Planning, Project Management, Business Process..., Strategy, Management, Airports, Operations Management, Air Traffic Control, Radar, IT Strategy, Risk Management, Aircraft, Contract Negotiation, Global Business..., Organizational..., Marketing Management, Sales Management, Innovation Management, P&L Management, Strategic Alliances, Global Leadership, Multicultural Leadership, Systems Architecture, Avionics, Civil Aviation, Consulting, Mergers & Acquisitions, Government Contracting, Proposal Writing, Outsourcing, System Architecture
Education
The George Washington University - School of Business
MBA, Science, Technology and Innovation
University of Cincinnati
BSEE, Electronic Engineering
Infosys August 2015 - Present
San Francisco State University October 2013 - May 2015
IBM Global Process Services June 2014 - August 2014
Target October 2012 - August 2013
Infosys August 2009 - July 2012
National Aerospace Laboratories (NAL) February 2009 - June 2009
Skills
Oracle, C, Unix, SQL, Java, Oracle PL/SQL..., Meter Data Management, PL/SQL, Integration, JSP, SAS, Business Intelligence, Java Enterprise Edition, Databases, DB2, HTML, Requirements Analysis, Perl, Core Java, XML, Data Warehousing, Teradata Data Warehouse, R, Data Analysis
Education
San Francisco State University 2013 — 2015
Master of Business Administration (M.B.A.), Information systems and Operations, GPA 3.77
P. E. S. I. T. 2005 — 2009
Graduated, Telecommunication Engineering, Aggregate of 80%
ManTech January 2012 - Present
Argon ST July 2011 - December 2011
L-3 Communications July 2010 - August 2011
Lockheed Martin August 2007 - June 2010
Northrop Grumman Corporation July 2005 - June 2007
IBM Global Process Services May 2004 - July 2005
Titan Corporation June 2003 - May 2004
United States Air Force August 1985 - April 2003
Skills
Systems Engineering, Information Assurance, DoD, Security Clearance, Security, Program Management, Computer Security, Defense, Information Security, Government Contracting, MS Project, Windows, System Architecture
Education
Regis University 1999 — 2002
Computer Information Systems Management, System Engineering, 3.5
University of Maryland University College 1996 — 1998
BS, Management Information Systems, 3.5
American Funeral Financial, LLC November 2014 - Present
IBM Global Process Services December 2012 - June 2014
Recall SDS May 2006 - April 2007
Recall SDS March 2006 - April 2007
Access Point Inc. July 2004 - February 2005
New South Communications June 2003 - July 2004
Spartan Computer Services March 2003 - June 2003
Talk America March 2001 - December 2002
TriVergent Communications January 1999 - January 2000
Skills
Customer Service, Telecommunications, Microsoft Office, Call Center, PowerPoint, Call Centers, Training, Microsoft Excel, Excel, Word, Customer Relations, Outlook, Inbound, Sales Support, Claims Investigations, Life Insurance, Dispute Resolution, Human Resources
Education
Strayer University 2014 — 2018
BA in Business, Concentration in HR Managment
J.L. Mann High School 1985 — 1988
Diploma, Basic Studies
IBM Global Process Services November 2012 - Present
CTG Healthcare Solutions December 2010 - November 2012
PrimeLending July 2010 - September 2010
MedAssets September 2007 - January 2010
Countrywide Full Spectrum Lending June 2007 - August 2007
Tech USA February 2006 - May 2006
Manpower International October 2005 - February 2006
Liquid Agents Healthcare June 2005 - October 2005
MacArthur Associates November 2004 - February 2005
Skills
taleo, Resource Management, Human Resources, Client Co-ordination, Talent Management, Talent Acquisition, Talent Mining, Recruiting, Contractual Agreements, Employee Relations, Employee Engagement, Employee Management, Employee Handbooks, Employee Benefits, Policy Writing, Policy Analysis, HR Policies, Online Travel, Expense Reports, Benefits Administration, Background Checks, Medical Background, Drug Testing, Onboarding, Quality Management, Sourcing, Strategic Sourcing, Applicant Tracking..., Taleo, Leadership, Succession Planning
Education
Texas Woman's University
Bachelor, Mass Communications
Security Benefit August 2014 - Present
Euronet Worldwide July 2013 - July 2014
IBM Global Process Services January 2011 - June 2013
Pipeline Sprinkler Systems March 2009 - April 2011
Hawker Beechcraft January 2008 - January 2009
Koch Industries January 2007 - May 2007
Skills
Financial Reporting, Accounting, Financial Accounting, Auditing, Financial Analysis, Internal Controls, GAAP, Sarbanes-Oxley Act, Variance Analysis, Tax, Financial Statements, Internal Audit, SEC filings, General Ledger, US GAAP, SAP, Finance, Process Improvement, Cost Accounting, Analysis, Budgets, Account Reconciliation, Accounts Receivable, Cash Flow, CPA, Microsoft Excel, Management, Microsoft Office, Forecasting, Financial Modeling
Education
University of Kansas 2002 — 2007
Master's, Accounting
University of Kansas 2002 — 2007
Master's degree, Accounting
CISV BV January 2012 - Present
West Chester United Soccer Club 2009 - Present
IBM Global Process Services June 1989 - July 2002
Skills
Sports Management, Soccer, Sports, Athletics, Sports Marketing, Sports Coaching
Education
Syracuse University 1986 — 1989
Bachelor of Applied Science (B.A.Sc.), Operations Management
Syracuse University - Martin J. Whitman School of Management
Bachelor's degree, Operations Management and Supervision
CGI Federal November 2011 - Present
CSC May 2003 - November 2011
IBM Global Process Services November 2002 - May 2003
Lockheed Martin Information Technology October 1997 - October 2002
West Virginia Department of Environmental Protection August 1994 - September 1997
Skills
Enterprise Architecture, Software Project..., ITIL, SDLC, IT Strategy, PMP
Education
Purdue University
Ph.D
Purdue University
MS
Southwest University
IBM Global Process Services January 2011 - July 2014
PA Department of Public Welfare 2009 - 2011
DST Health Solutions October 2007 - December 2008
DST Health Solutions October 2006 - October 2007
Amisys Synertech 2003 - 2006
Amisys Synertech 1997 - 2003
Skills
Account Management, Cross-functional Team..., PMO, Vendor Management, RFP, Process Improvement, Management, Mergers & Acquisitions, Consulting, Business Analysis, Call Centers, Healthcare Information..., Team Leadership, Software Project..., Integration, Business Process..., Resource Management, Leadership, Program Management, Professional Services, Analysis, Project Portfolio..., Product Development, Sales, Budgets, Project Management, Outsourcing, Human Resources, Operations Management, CRM, Team Building, Recruiting, IT Strategy, Change Management, Insurance, IT Service Management, Business Process
Education
Shippensburg University of Pennsylvania 1983 — 1987
B.S.
IBM Global Process Services September 2012 - Present
IBM July 2007 - September 2012
IBM January 2006 - July 2007
IBM October 2002 - December 2005
IBM January 1999 - September 2002
Hewlett Packard 1998 - 1998
Motorola 1997 - 1998
Skills
Project Management, Software Project..., PMP, Analysis, Cloud Computing, Integration, Program Management, Requirements Analysis, Software Development
Education
The University of Texas at Austin 1995 — 1999
BS, Electrical Engineering
Lake Travis High School
Westlake High School
IBM Global Process Services
Skills
Microsoft Office, PowerPoint, Photoshop, HTML, Research, Public Speaking, Java, JavaScript, C++
Education
Tennessee State University 2007 — 2012
E*TRADE Financial July 2012 - Present
Oracle August 2007 - May 2009
Cognizant Technology Solutions July 2005 - August 2007
IBM Global Process Services December 2004 - May 2005
Skills
Java, Servlets, JSP, HTML, CSS, Javascript, Web Services, Amazon Web Services..., Spring, Amazon Beanstalk, Amazon Cloud Watch, Amazon SES, Hadoop, HBase, SOA, Virtualization..., JDBC, JavaScript, Spring Framework, Java Enterprise Edition, Oracle
Education
San Jose State University 2010 — 2012
MS, Cloud Computing and Virtualization
Vishveshwariah Technological University
Bachelor of Engineering (B.E.), Computer Science
SAP America September 2014 - Present
IBM Global Process Services September 2012 - 2014
Principal - Capgemini U.S. LLC September 1997 - September 2012
Cognizant Technology Solutions April 2007 - June 2010
Cognizant April 2007 - February 2010
Capgmemini 1997 - 2010
General Motors Account January 2005 - April 2007
Capgemini (Formerly Ernst & Young L.L.P Consulting Services) September 1997 - April 2007
CapGemini US, LLP 1997 - 2007
Thomson Consumer Electronics August 2004 - January 2005
Skills
Program Management, IT Outsourcing, IT Strategy, Outsourcing, Business Transformation, Global Delivery, Business Process..., PMO, PMP, Management Consulting, Project Portfolio..., SDLC, Business Relationship...
Education
Texas A&M University, College 1984 — 1988
B.S. (I.E, Industrial Engineering
Texas A&M University 1983 — 1988
B.S., Engineering
IBM Global Process Services April 2012 - Present
IBM March 2008 - May 2012
IBM 1990 - 2012
IBM March 2007 - March 2008
IBM August 2004 - March 2007
Skills
Project Management, Requirements Analysis, Business Analysis, MS Project, Program Management, IT Management, Business Process..., Process Improvement, IT Strategy, Service Delivery, Change Management, Team Leadership, Cross-functional Team..., Outsourcing, Technical Support, Software Development, Management, Troubleshooting, Leadership, IT Service Management, Analysis, Integration, Business Intelligence, Business Process, PMO, Software Documentation, Project Portfolio...
Education
University of Phoenix 2000 — 2003
Bachelor
Tennessee State University 1986 — 1990
IBM Global Process Services October 2014 - Present
Lender Processing Services, Inc. (LPS) August 2011 - December 2013
Florida Blue 2007 - 2011
Florida Blue 2006 - 2007
Florida Blue 2003 - 2006
Skills
Internal Audit, Enterprise Risk..., Fraud, Auditing, Data Analysis, Policy, Risk Assessment, Risk Management, Internal Controls, Analysis, Financial Analysis, Investigation, Leadership, Financial Risk, Training, Vendor Management, Access, Sarbanes-Oxley Act, Management, Process Improvement
Education
Quinnipiac University 1976 — 1980
Bachelor's degree, Accounting
IBM Global Process Services March 2010 - Present
IBM Global Services March 2010 - March 2012
IBM Field Ingineering Division March 1975 - April 1982
IBM June 1968 - March 1975
Skills
Service Delivery, Program Management, IT Strategy, MVS, IT Outsourcing, PMP, IT Service Management, Outsourcing, ITIL, Management, Operating Systems, Process Improvement, Mainframe, Business Process..., Vendor Management, Business Process, Project Management
Education
Southern Illinois University, Carbondale 1963 — 1969
Deloitte August 2015 - Present
Delaware North February 2015 - August 2015
Deloitte - via Technosoft December 2013 - January 2014
IBM Global Process Services March 2008 - August 2012
Health Net January 2000 - March 2008
USAF October 1984 - October 1994
Skills
VMS, Visio, Disaster Recovery, Software Documentation, BMC Remedy, IBM iSeries, Business Analysis, Access, Lotus Notes, Unix, Troubleshooting, Servers, Oracle, System Administration, SDLC, Operating Systems, Integration, ITIL
Education
Sacramento City College 2012 — 2013
CCNA
State Street September 2014 - Present
IBM February 2013 - September 2014
IBM Global Process Services March 2010 - February 2013
IBM India May 2007 - February 2010
Skills
Requirements Analysis, Oracle, SDLC, Unix, Software Project..., SQL, Integration, PL/SQL, Solution Architecture, Informatica, Data Warehouse..., Data Modeling, Cognos, MySQL, IBM AIX, Telecommunications..., Energy Industry, Financial Reporting, ITIL, Pre-sales, Service Delivery, Linux, Project Management, Enterprise Architecture, Telecommunications, Business Analysis
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2000 — 2004
Bachelor of Engineering (B.E.), Information Technology, A+
Sardar Vallabh Bhai Patel Polytechnic College 1997 — 2000
Diploma, Electronics and Communications Engineering, A+
MindTree Ltd. November 2010 - Present
IBM Global Process Services March 2010 - November 2010
Thirdware Solution Ltd. May 2007 - March 2010
Skills
XML, Core Java, Software Project..., Software Development, Agile Methodologies, DB2, Web Services, Mainframe, JavaScript, HTML
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2002 — 2005
MCA, Computers
Trinity Public School
IBM Global Process Services June 1993 - Present
IBM Global Process Services October 2012 - December 2014
IBM August 2008 - September 2012
Spansion 2006 - 2008
Skills
Licensing, Patents, Intellectual Property, Corporate Governance, Mergers, Outsourcing, Employment Law, Management, Joint Ventures, Mergers & Acquisitions, Contract Negotiation, Privacy Law, Due Diligence, Litigation, Software Licensing, Patent Prosecution, Corporate Law
Education
The University of Texas at Austin 1989 — 1991
Doctor of Law (JD)
Univeristy of Massachusetts 1980 — 1983
Master of Science (M.S.), Plant Pathology/Phytopathology
Villanova University 1976 — 1980
Bachelor's Degree, Biology, General, BS
Wayne Hills HS
Wayne Hills HS
IBM Global Process Services July 2009 - Present
S3 technical solutions November 2005 - May 2009
Corillian Corporation June 1999 - July 2003
Education
Portland State University
Masters, Computer science
IBM Global Process Services December 2010 - Present
IBM November 1999 - Present
IBM Global Services December 1999 - December 2010
AlliedSignal January 1992 - November 1999
Skills
Proposal Writing, Business Development, Solution Selling, Business Analysis, New Business Development, Project Management, Vendor Management, Process Improvement, Cross-functional Team..., Leadership, IT Management, Program Management, CRM
Education
Rutgers University-New Brunswick 1964 — 1969
B.A., Economics / Business Administration
Kaiser Permanente Data Processing Analytics Team LeadIBMMay 2013 - January 2015
IBM Global Process Services December 2011 - May 2013
IBM Global Business Services December 2010 - December 2011
IBM Global Business Services June 2009 - December 2010
The Oregonian November 2008 - June 2009
Nordstrom April 2005 - November 2008
Skills
Project Management, Microsoft Office, Data Analysis, Analysis, Analytics, Customer Service, Leadership, Management, Process Improvement, Program Management, Public Speaking, Sales, SharePoint, Strategic Planning, Team Building, Training, Troubleshooting, Business Analysis, Microsoft Excel, Team Leadership, Access, Microsoft Word, Business Process...
Education
Portland State University - School of Business 2005 — 2009
Bachelors, Marketing
Aloha High School
IBM Global Process Services January 2014 - Present
IBM January 2013 - December 2013
IBM January 2011 - January 2012
IBM May 2003 - July 2011
Skills
General Ledger, Hyperion, Cost Accounting, Variance Analysis, Fixed Assets, Hyperion Enterprise, Revenue Recognition, Sarbanes-Oxley Act, Sarbanes-Oxley, Internal Controls, Account Reconciliation, US GAAP, GAAP, Consolidation, Financial Statements, Essbase, Financial Analysis
Education
SUNY Plattsburgh 2001 — 2004
Bachelor of Science (BS), Accounting and Finance
State University of New York College at Plattsburgh 2000 — 2004
BS, Accounting and Finance
IBM Global Process Services November 2011 - Present
IBM Global Process Services January 2011 - November 2011
IBM Global Process Services February 2010 - January 2011
Skills
Time Management, Outsourcing, Six Sigma, Continuous Improvement, Service Delivery, Data Analysis, Process Improvement
Education
Texas Tech University 1989 — 1993
BBA, Accounting
IBM Global Process Services February 2010 - Present
IBM October 2008 - February 2010
IBM 2006 - 2008
IBM Global Business Services 2002 - 2005
PwC Consulting 1995 - 2002
Skills
Management Consulting, Program Management, Business Strategy, Process Engineering, Risk Management, Process Improvement, Customer Relations, Business Process..., Business Transformation, Business Management, BPO, Vendor Management, Outsourcing, Management, Business Analysis, IT Strategy, Cross-functional Team...
Education
The University of Chicago Booth School of Business 1993 — 1995
MBA, Marketing, Economics
IBM October 2012 - Present
IBM Global Process Services January 2009 - October 2012
IBM January 2006 - January 2009
IBM January 2005 - January 2006
IBM January 2000 - January 2005
IBM January 1998 - January 2000
IBM February 1996 - January 2000
Skills
Business Process..., Program Management, Project Delivery, Vendor Management, Project Portfolio..., PMP, PMO, Business Analysis, Certified Project..., Project Management, Process Improvement, IT Operations, Resource Management, CRM, Project Planning, IT Strategy, Team Leadership, Customer Satisfaction, Enterprise Architecture, Sla, Cross-functional Team..., MS Project, Outsourcing, Service Delivery, IT Service Management, Management, Leadership, ITIL, Global Delivery, Global Sourcing, Global Management, Global Strategy, Organizational..., Strategic Leadership
Education
Regis University
Bachelor of Arts (BA), Business Administration and Management, General
Red Lobster December 2014 - Present
IMCMV Holdings, Inc / Margaritaville December 2013 - November 2014
Smokey Bones Bar & Fire Grill September 2008 - December 2013
Charles Rutenberg Realty & RE/MAX Goldstar October 2004 - August 2008
IBM Global Services February 2003 - October 2004
IBM Global Process Services June 2002 - February 2003
Viacom Information Systems & Technology August 1999 - June 2002
Viacom Information Systems & Technology March 1997 - August 1999
Education
SUNY Brockport
SUNY Empire State College
Business Administration and Management, General
Anacostia Watershed Society March 2015 - Present
Anacostia Watershed Society April 2014 - February 2015
IBM Global Process Services May 2012 - March 2014
IBM Global Process Services September 2010 - April 2012
IBM Global Services February 2006 - September 2010
IBM 2003 - 2005
IBM 1992 - 2005
IBM Personal Computer Division 2000 - 2003
IBM Japan Ltd. 1998 - 2000
Skills
Process Improvement, Business Analysis, Team Leadership, Program Management, Business Process, Finance, Budgets, Team Building, Business Process..., Forecasting, Pricing Analysis, Cross-functional Team..., Outsourcing, SAP, Business Intelligence, Analysis, Financial Analysis, Managerial Finance, Business Strategy, Analytics, Management, Leadership, ERP
Education
Stanford University Graduate School of Business 1979 — 1981
MBA, Business
The Johns Hopkins University 1972 — 1976
BS, Social & Behavioral Sciences
NHPA Game Related Sales January 2013 - Present
IBM Global Process Services January 1992 - December 2008
Skills
Vendor Management, IT Security Operations, Incident Handling, IT Service Management, ITIL, Incident Management, Information Security, Information Security..., Management, Sales, Training, Service Delivery, IT Outsourcing, Virtualization
Education
QuickBooks Training 2012 — 2012
Southeast Missouri State University
City of Country Club Hills April 2007 - Present
Country Club Hills Mentoring Program January 2006 - 2013
IBM Global Process Services January 1970 - April 2007
US Army January 1978 - April 2005
Skills
Project Planning, Project Management, Coaching, Team Building, Process Improvement, Business Analysis, Financial Reporting, Vendor Management, Construction, Strategic Planning, Customer Service, Change Management, Government, Program Management, Leadership, Policy, Analysis, Organizational..., Teaching, Operations Management, Research, Leadership Development, Program Development, Public Speaking, Training, Budgets, Management, Risk Management, Team Leadership
Education
The George Washington University - School of Business 1997 — 2000
Master's, In Project Management
Liberty Mutual Insurance July 2001 - Present
IBM Global Process Services September 1996 - March 2001
Dominick's Finer Foods June 1992 - September 1996
GC - Consulting Services August 1988 - June 1992
Skills
2011 – ITIL Version 3..., 2010 – Facilitation..., 2006 – ITIL Foundations, 2005 – REXX Programming..., 2005 - zSeries..., 2004 – CA World – CA, 2004 – AllFusion..., 2003 – zSeries..., 2003 – ProJCL –..., 2002 – MQSeries..., 2000 – Oracle SQL..., 1998 – DB2 Conference –..., 1997 – DB2/Universal..., 1993 – Focus Programming, 1991 – DB2 Relational..., 1987 – IDMS ADSO, 1984 – CICS Programming..., 1980 – EASYRIEVE, 1977 – COBOL Programming, Leadership, Change Management, Customer Service, Process Improvement, Analysis, Insurance, Team Leadership, Management, Continuous Improvement, Software Documentation, Enterprise Software, Account Management, Operations Management, Business Process..., Business Analysis, Business Process, SDLC, IT Strategy, IT Management
Education
Roosevelt University 1987 — 1995
Home Source Real Estate Solutions 2012 - Present
Johnson Controls June 2010 - Present
IBM Global Process Services 2000 - 2004
PricewaterhouseCoopers 1996 - 2000
Skills
Financial Analysis, Financial Management, Financial Control, Financial Reporting, Managerial Finance, Financial Audits, Project Management, Financial Forecasting, Analysis, Budgets, Finance, Business Process..., Auditing, Contract Management, Cash Flow, Sarbanes-Oxley Act, Process Improvement, Forecasting, Invoicing, Management, Risk Management
Education
Strayer University 2015 — 2016
Master's of Business Administration concentrating in Finance, 3.5
Prince George's Community College 2013 — 2013
Prince George's Community College, Project Management, pass
Strayer University-Maryland 2002 — 2005
Bachelors of Business Administration, Business Management
Friendly Sr. High 1980 — 1983
High School, Business Administration and Management, General, 3.4
Mount Sinai Medical Center January 2006 - Present
IBM Global Process Services April 2005 - January 2006
PaineWebber December 2000 - April 2005
Skills
Integration, IT Strategy, Healthcare Information..., Data Center, Enterprise Architecture, Visio, SSRS
Education
Stony Brook University 1987 — 1991
ESE, Electrical Engineering
Colossae September 2014 - Present
Colossae February 2014 - Present
Mercy Corps September 2013 - February 2014
International Justice Mission 2013 - 2013
Mt. Hood Meadows Ski Resort December 2011 - May 2012
IBM Global Process Services 2011 - 2012
Starbucks Coffee Company August 2005 - February 2010
Skills
Editing, Freelance Writing, Event Planning, Copy Editing, Fundraising, Press Releases, Proofreading, Research, Donor Engagement, Raiser's Edge, Newsletters, Volunteer Management, Microsoft Excel, Leadership, Customer Service, Event Management, Public Speaking
Education
Portland State University 2010 — 2010
BS, Communication and Media Studies
University of Montana 2005 — 2008
Journalism
USAA August 2015 - Present
IBM Global Process Services November 2014 - August 2015
IBM Global Process Services November 2014 - August 2015
IBM Global Process Services August 2013 - November 2014
BK&A Advertising August 2005 - July 2013
Concordia Lutheran Church February 2005 - August 2005
O2 Communications October 2004 - December 2004
Market Vision July 2004 - September 2004
GlobalHue February 2001 - July 2004
UTSA Library August 1999 - August 2001
Skills
Art Direction, Advertising, Graphic Design, Creative Direction, Creative Strategy, Concept Development, Layout, Adobe Creative Suite, InDesign, Logo Design, Direct Marketing, Catalogs, QuarkXPress, Outdoor Advertising, Mac, Illustrator, Adobe Acrobat, Direct Mail, Branding & Identity, Image Manipulation, Pre-press, Corporate Identity, Typography, Brochures, Production Managment, Microsoft Office, Electronic File..., Production Management, Project Management, Project Mentoring, Quality Assurance, Schedule Management, Team Leadership, Training, Vendor Negotiations, Mac & PC Proficiency, Administrative Support, Client Relations, Creative Problem Solving, Excel, Outlook, PowerPoint, Word, Acrobat Pro, Distiller, Photoshop, Digital Marketing
Education
The University of Texas at San Antonio 1998 — 2004
BFA, Photography
Advanced Central Services July 2014 - Present
IBM Global Process Services August 2011 - July 2014
Republic Services July 2008 - August 2011
Skills
Accounting, Variance Analysis, Account Reconciliation, Budgets, Financial Reporting, General Ledger, Analysis, Financial Forecasting, Sarbanes-Oxley Act, Auditing, Financial Analysis
Education
Portland State University 1999 — 2005
Bachelor of Business Administration (BBA), Accounting
ITSource Technology, Inc. April 2015 - Present
Xerox April 2012 - November 2012
IBM Global Process Services November 2011 - March 2012
Plush Puppy USA May 2009 - October 2011
American Software Consulting, INC November 2008 - May 2009
SUPERVALU April 1999 - October 2008
American Express 1982 - 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Budgets, Strategic Planning, Negotiation, COBOL, Databases, DB2, SQL, JCL, IMS DB/DC, CICS, Mainframe, SDLC, VSAM, Business Analysis, Oracle, Requirements Analysis, Technical Recruiting, Vendor Management, Talent Acquisition, Visio
Education
Southern Illinois University, Carbondale 1969 — 1971
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Southern Illinois University, Carbondale
Bachelor of Science (BS), Business Administration and Management, General
IBM Global Process Services June 2013 - Present
Time Warner Cable November 2010 - February 2011
IBM Global Process Services May 2008 - January 2010
Accenture Financial Services January 2005 - November 2006
Hewlett Packard- HPFO August 2002 - January 2005
Skills
SAP, Hyperion Reports, Essbase, Excels, PeopleSoft Financial, Forecasting, Finance, Accounting, Vendor Management, Accounts Payable, Financial Analysis, PeopleSoft, Account Reconciliation, Management, Process Improvement, Analysis, Sourcing
Education
Symbiosis institute of Management Studies 2002 — 2004
PGDBA, Human Resources
University of Madras 1999 — 2002
B.COM, Commerce
PwC August 2014 - Present
SAP September 2013 - March 2014
University of Texas at Dallas January 2013 - September 2013
PwC June 2013 - August 2013
eQuest Technologies August 2011 - July 2012
IBM Global Process Services February 2011 - August 2011
Skills
Technology Consulting, Technical Support, Business Analytics, IT Security Operations, Cisco Networking, Atlassian JIRA, CCNA, ITIL, Microsoft Office, Pre-sales, New Business Development, Java, SQL, SAS programming, SAS E-Miner, SAP Netweaver, Crystal Reports, Crystal Xcelsius, Web Intelligence, Security, IT Management, Requirements Gathering, Troubleshooting, Analysis, Software Documentation, Management, Databases, Operating Systems, Networking, Unix
Education
The University of Texas at Dallas 2012 — 2014
Information Technology & Management, Management Information Systems, 3.906
University of Mumbai 2006 — 2010
B.E., Computers
MES Indian School 2005 — 2006
High School, Computer and Information Sciences and Support Services
Indian School Muscat 1996 — 2004
Middle School
Deloitte July 2011 - Present
Infosys Technologies Limited October 2007 - June 2011
IBM Global Process Services June 2006 - September 2007
Tata Consultancy Services February 2004 - May 2006
Skills
SAP CRM, Requirements Analysis, ABAP, Solution Architecture, Global Delivery, SAP R/3, Business Analysis, Pre-sales, Gap Analysis, SAP Implementation, SAP, SD, SAP Solutions, SAP SD, Master Data, CRM, Middleware, Project Portfolio..., SAP ERP
Education
PSG College of Technology 2001 — 2003
Master of Engineering (MEng), Industrial Engineering, 9.08
R.V.R & J.C College of Engg 1997 — 2001
Bachelor of Technology (B.Tech.), Mechanical Engineering
IBM Global Process Services June 2013 - Present
Westridge Mortgage March 2012 - June 2013
Fay Servicing July 2012 - November 2012
FCI Lender Services Inc. December 2010 - April 2012
Marix Servicing, LLC November 2010 - December 2010
Wealthbridge Mortgage November 2009 - October 2010
Merrill Lynch March 2002 - November 2009
Skills
Problem Solving, Negotiation, Excel, Client Relations, Access, Bankruptcy, Mortgage Lending, Mortgage Servicing, Microsoft Excel, Process Improvement, Team Building, Project Management, Operations Management, Sales, Leadership, Analysis, Default
Education
Portland Community College 1992 — 1994
General Studies
IBM July 2008 - June 2009
Fidelity Investments January 2003 - June 2008
IBM Global Process Services January 1974 - December 2002
Education
SUNY New Paltz
BS, Psychology
Chubb Insurance October 2001 - Present
IBM Global Process Services August 1996 - October 2001
MetLife March 1991 - August 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Stevens Institute of Technology 1992 — 1995
Master's degree, Management Information Systems, General
AT&T December 1999 - Present
IBM Global Business Services January 1998 - December 1999
IBM Global Process Services January 1998 - December 1999
Skills
Telecommunications, Cisco Technologies, VoIP, Data Center, IP, ITIL, Network Design, TCP/IP, Switches, Integration, Unix, WAN
Education
The University of Texas at San Antonio 1996 — 1997
BBA, Information Systems
Ericsson Inc. January 2012 - Present
Telcordia Technologies February 1995 - January 2012
IBM Global Process Services March 1987 - February 1995
Skills
Disaster Recovery - BCP..., Software Project..., Problem and Change..., All Aspects of Software..., Technical Writing, Process Imporvement, SharePoint Designer, Lotus Notes Development, Lotus Notes, Requirements Analysis, Requirements Gathering, Software Development, Unix, SDLC, SQL, Integration, Enterprise Architecture
Education
Rutgers, The State University of New Jersey-New Brunswick
Bachelors, Botany - Minor Business Administration
Stevens Institute of Technology
Masters, Technology Management
IBM Global Process Services April 1981 - October 2009
Marathon Oil Corporation April 1981 - June 2004
Education
University of Findlay 1981 — 1984
BA, Accounting
Stautzenberger College-Maumee 1969 — 1970
Certificate, Computer Science
Any Other Business (AoB) July 2014 - Present
Zircar Zirconia Inc October 2011 - April 2012
Veeco May 2010 - September 2011
Konica Minolta March 2008 - November 2009
Ball February 1999 - August 2007
Ball February 1999 - August 2007
IBM December 1990 - August 1998
IBM Global Process Services December 1990 - August 1998
Skills
Testing, Microsoft Office, Manufacturing, Windows, Troubleshooting, Quality Assurance, Preventive Maintenance, Inspection, Maintenance & Repair, Software Installation, Calibration, Software Documentation, Process Improvement, SAP, Automation, Project Management
Education
Unviersity of Sacremento, CA 2009 — 2009
n/a, Water Quality and Wastewater Treatment Management and Recycling Technology/Technician, 3.0
National Education Center 1988 — 1989
A.A., Electronics
National Education Center 1988 — 1989
Associate of Arts and Sciences (A.A.S.), Electronics
The Community College of Baltimore County 1977 — 1980
Computer Science
Community College of Baltimore 1977 — 1979
N/A, Computer Science
National Education Center for Electronics
Associate of Arts and Sciences (A.A.S.), Electrical/Electronics Equipment Installation and Repair, General
IBM Global Process Services September 2009 - January 2010
Education
Saint Cloud State University - G.R. Herberger College of Business 2007 — 2012
IBM Global Process Services February 2006 - Present
IBM 1997 - 2014
Skills
DB2, SQL, SWT, Eclipse, Sun Certified Java..., HTML, SOAP, XML, Tomcat, WebSphere Application..., WebSphere Portal, WebSphere Process Server, Rational Functional..., Test Automation, Linux, AIX, Widnows, Unix Shell Scripting, JavaScript, Java, Perl, Project Management, Cognos Analytics, Full project lifecycle..., Rational Software, Combinatorial test..., Accessibility, MS Project, MS Access, Agile Methodologies
Education
The University of Texas at Austin 1993 — 1996
Bachelor's degree, Computer Science
Texas Department of State Health Services October 2007 - January 2013
IBM Global Process Services April 2007 - October 2007
DSHS - Central Office 1997 - March 2007
Skills
Server Administration, Novell Netware, Windows Server, Server 2000-2008, Active Directory, eDirectory, Cisco IOS, CentOS, VMware ESX, OSI Model, TCP/IP, Microsoft SQL Server, Backup Solutions, CommVault, Traction, WebEOC, Enterprise Anti-Virus, Trend Micro, Symantec Antivirus, JavaScript, Incident Management, Incident Command, Workstation..., Windows 7, Windows Vista, Windows XP Pro, Dell PowerEdge Servers, RAID
Education
The University of Texas at Austin
WNS Global Services February 2011 - June 2012
IBM Global Process Services April 2009 - February 2011
IBM Global Process Services April 2008 - March 2009
AvalanAzul August 2007 - August 2008
Somerset County Board of Social Services May 2005 - April 2007
Self Employed January 1998 - December 2004
Robert Wood Johnson University Hospital August 2000 - August 2002
Skills
Working Knowledge of MS..., Computer Proficiency, Interpersonal..., Intrapersonal Skills, Multi Tasking, Bilingual Proficiency, People Skills, People Development, Communication, SAP, Taleo, PeopleSoft, HRIS Database Management, Team Leadership
Education
Rutgers University 2000 — 2005
Bachelor of Arts (B.A.), Political Science and Government
Universidad Latina de Costa Rica
Master of Business Administration (MBA)
IBM ( ICS: AT&T ) January 2013 - Present
IBM Global Process Services June 2003 - 2012
AT&T May 1996 - May 2003
Education
Rutgers, The State University of New Jersey-New Brunswick
BSEE, Computer Systems Networking and Telecommunications
IBM Global Process Services May 2012 - Present
State Street August 1992 - May 2012
Blue Cross Blue Shield of Massachusetts August 1981 - March 1992
Education
Quincy College 1977 — 1981
Associate of Science (A.S.), Computer Science
IBM Global Process Services September 2013 - Present
Nestlé USA April 2008 - August 2013
Amgen October 2005 - March 2008
PwC October 2001 - September 2005
Skills
EDI
Education
The University of Texas at Austin 2000 — 2004
BS Computer Science
Weichert Realtors April 1998 - Present
IBM Global Process Services April 1996 - March 1998
ICICI Prudential Life Insurance Company Limited September 1991 - May 1994
Education
Shippensburg University of Pennsylvania 1986 — 1991
Bachelor of Science in Business Administration (BSBA), Information Technology
WellPoint April 2004 - Present
IBM Global Process Services September 2001 - April 2004
Empire Blue Cross Blue Shield April 1991 - September 2001
Skills
Business Analysis, Medicaid, Claim, Managed Care, Insurance, Visio, SDLC, Requirements Gathering, Health Insurance, Medicare, Business Requirements
Education
Sullivan County Community College 1983 — 1985
IBM Global Process Services
Skills
Project Management, Business Analysis, Vendor Management, Team Management, Process Improvement, Program Management, CRM, Change Management, Requirements Analysis, Business Process...
Education
The University of Chicago Booth School of Business 2010 — 2012
Master of Business Administration (MBA), Accounting and Finance
Coming Soon November 2014 - Present
QBE North America January 1998 - March 2015
QBE FIRST 1998 - March 2015
IBM Global Process Services October 1995 - December 1997
Investors Group May 1992 - October 1995
Skills
Databases, SSIS, Data Modeling, SDLC, Data Warehousing, Database Design, T-SQL, ETL, SSRS
Education
The University of Winnipeg 1989 — 1998
Bachelor of Science (BSc), Business Computing
John Taylor
John Taylor
from IBM April 2009 - Present
National College September 2010 - September 2012
IBM Global Process Services 1997 - 2009
Skills
Business Analysis, SDLC, PMP, Service Delivery, Program Management, IT Service Management, Vendor Management, Requirements Analysis, ITIL, IT Strategy, Project Portfolio..., Project Delivery, Solution Architecture, PMO, Enterprise Architecture
Education
The Ohio State University 1963 — 1968
Bachelor's degree, Mathematics and Computer Science
IBM Global Process Services August 2013 - Present
IBM 1989 - 2013
Skills
Service Delivery, IT Service Management
Education
Syracuse University 1973 — 1977
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies