Experience
Kirkland & Ellis LLP  January 2015 - Present
Lodgic Hospitality   2014 - January 2015
Interstate Hotels & Resorts   2010 - 2013
Interactive Intelligence  2006 - 2009

Skills
Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Meeting Planning, Food & Beverage, Catering, Event Planning, Live Events, Coordinating Events, Wedding Planning, Corporate Events, Office Administration, Microsoft Office, Delphi, Customer Service, Dependable Team Player, Talent Booking

Education
California State University-Fullerton
Bachelor of Arts (B.A.)

Experience
Davidson Hotels & Resorts  April 2013 - Present
Interstate Hotels & Resorts   May 2011 - April 2013
ARAMARK Healthcare  February 2011 - May 2011
Interstate Hotels & Resorts   November 2007 - February 2011

Skills
Delphi, Galaxy, Hotels, Hospitality, Food & Beverage, Front Office, Hospitality Industry, Revenue Analysis, Hospitality Management, Meeting Planning, Resorts, Trade Shows, Tourism, Event Management, Sales Management, Contract Negotiation, Event Planning, Budget, Account Management, Customer Satisfaction, Budgets, Hotel Management, Social Media Marketing, Customer Service, Yield Management, OnQ, Convention Services, Property Management..., Rooms Division, Lodging, Pre-opening, Catering, Banquets, Hotel Booking, Guest Service Management, Opening Hotels, Revenue Forecasting, Business Travel, Leisure, Micros, MICROS

Education
Brigham Young University   2006 — 2009
BS, Commercial Recreation Management

Experience
Holiday Inn Fisherman's Wharf Holiday Inn Express Fisherman's Wharf   April 2014 - Present
Doubletree by Hilton, Berkeley Marina  April 2013 - April 2014
Hilton San Francisco Financial District  2008 - 2012
Crowne Plaza Foster City  2006 - 2008
Pacific Valley Hotel Corporation   1998 - 2006
Interstate Hotels & Resorts   1989 - 1998

Skills
Team Leadership, Analytical Skills, Business Analysis, Product Management, Hospitality, P&L Responsibility, Culinary Skills, Collective Bargaining, Renovation, Operations Management, Human Resources, Strategic Communications, Procurement, Food & Beverage, Hospitality Industry, Hotels, Banquets, Restaurants, Pre-opening, Food, Hospitality Management, Revenue Analysis, Hotel Management, Wine, Resorts, Meeting Planning, Menu Development, Yield Management, Micros, Front Office, OnQ, P&L Management, Rooms Division, Fine Dining, MICROS

Education
Bridgewater State College   1978 — 1982
Bachelor of Arts (B.A.), History

Marlboro High School   1974 — 1978
Diploma

Experience
Maritz Travel Company  March 2014 - Present
Travaasa Austin  August 2011 - March 2014
PRA Destination Management- Austin   October 2009 - September 2011
iTevents   April 2003 - September 2009
High Beam Events and SXSW   September 2008 - June 2009
Omni Hotel Austin   January 2005 - April 2007
Interstate Hotels & Resorts   January 2001 - December 2004
Green Pastures   1998 - 2001

Skills
Certified Meeting..., Event Management, Event Planning, Event Producing, Meeting Planning, Multi Tasking, Brand Implementation, Eye for Details, Creative Solutions, Adobe Creative Suite, Visual Arts, Fiscally Responsible, Email Marketing, Corporate Events, Management, Relationship Marketing, Entertainment, Weddings, Hospitality, Trade Shows, Festivals, Parties, Public Relations, Marketing, Wedding Planning, Banquets, Resorts, Private Events, Menu Development, Food & Beverage, Press Releases

Education
Carnegie Mellon University
Fine Art

Experience
Omnience  July 2013 - Present
Interstate Hotels & Resorts   March 2013 - July 2013
Pappas Restaurants, Inc.   February 2011 - March 2013
Georgia State University  September 2012 - December 2012
Southern Economic Development Council  June 2011 - August 2011

Education
Georgia State University - J. Mack Robinson College of Business   2010 — 2012
Bachelor of Business Administration

Chattahoochee Technical College   2007 — 2009
Certificate

Experience
JHM Hotels  June 2011 - Present
Interstate Hotels & Resorts   2008 - June 2011
Expotel Hospitality, LLC  October 2006 - March 2008
Hyatt Hotels Corporation  September 2005 - October 2006
Crown American Hotels  April 2004 - September 2005
Flagstone Hospitality   1993 - 2004

Skills
Hospitality Management, Revenue Management, Catering, Resorts, Hotel Management, Hospitality, Yield Management, OnQ, Pre-opening, Hospitality Industry, Revenue Analysis, Food & Beverage, Hotels, Management, Leadership, Guest Service Management, Sales, Property Management..., Culinary Skills, Leisure, Hotel Booking, Opera, Cost Control, Menu Development, Budgets, Customer Satisfaction, Opening Hotels, Sales Management, Team Building, Tourism, Event Management, Income Statement, Customer Service, Hiring, Event Planning, Micros, Time Management, Revenue Forecasting, Lodging, Forecasting, Restaurants, Banquets, Food, Rooms Division, Team Leadership, Meeting Planning, Fine Dining, Convention Services, Profit, Pre-opening experience

Education
Catawba College
BA, Business Administration

Mitchell College
Associates, Liberal Arts

Statesville High School

University of North Carolina at Charlotte

Experience
FirstService Residential  May 2013 - Present
Interstate Hotels & Resorts   January 2012 - May 2013
Hilton Worldwide  July 2011 - October 2011
Starwood Hotels & Resorts Worldwide, Inc.   April 2010 - April 2011
Marriott International  March 2007 - May 2009

Skills
OnQ, Property Management..., Rooms Division, Front Office, Micros, Concierge Services, Banquets, Guest Service Management, Event Planning, Customer Satisfaction, Bartending, Hotel Management, Hospitality Management, Food, Catering, Corporate Events, Up-selling, Social Media Marketing, Pre-opening, Revenue Analysis, Lodging, Hospitality, Restaurants, Yield Management, Opera, Hotels, Convention Services, Food & Beverage, Resorts, Opening Hotels, Tourism, Hospitality Industry, Training, Hotel Booking, Food, Meeting Planning

Education
Chattahoochee Technical College   2012 — 2014
Associate's degree, Marketing

Experience
Interstate Hotels & Resorts   March 2013 - Present
Smail Auto Group  November 2012 - February 2013
Bobby Rahal Motorcar Co.  August 2011 - October 2012
Payroll 1  September 2009 - September 2010
SuperMedia LLC  October 2005 - September 2009
US Airways  May 1986 - September 2005

Skills
Sales, Customer Service

Education
California University of Pennsylvania
Associate's degree, Business Administration, Management and Operations

Charleroi High School

Experience
Interstate Hotels & Resorts   December 2014 - Present
Gemstone Resorts  April 2014 - November 2014
Gemstone Resorts  February 2014 - April 2014
The Modern Honolulu  November 2012 - January 2014
Park Hyatt Aviara  June 2011 - October 2012
Hyatt Regency New Orleans  October 2011 - October 2011
Park Hyatt Aviara  June 2010 - June 2011
Four Seasons Resort Aviara  March 2008 - June 2010
Four Seasons Hotel Las Vegas  March 2006 - May 2008
Four Seasons Resort Whistler  April 2004 - March 2006

Skills
Grand Openings, Leadership Development, Leading People, Guest Satisfaction, Time Management, Stress Management, Transition Management, Resorts, Hotels, Customer Satisfaction, Leadership, Hotel Management, Fine Dining, Hospitality Management, Pre-opening, Rooms Division, Hospitality, Hospitality Industry, Micros, Banquets, Restaurants, Front Office, Tourism, Opening Hotels, Food & Beverage, Revenue Analysis, Menu Development, Catering, Property Management..., Concierge Services, Guest Service Management, Yield Management, Meeting Planning, Guest Recovery, Opera, Convention Services, Pre-opening experience, Restaurant Management, Training, Rooms Division..., Laundry, Hotel Administration, Leisure, Hiring, OnQ, Banquet Operations, F&B Operations, Reservation, Cuisine, Spa

Education
Camosun College   1998 — 2001
Bachelor, Hotel & Restaurant Management

Frances Kelsey Secondary   1995 — 1998

Sehome High School   1994 — 1995

Experience
Interstate Hotels & Resorts   April 2014 - Present
Assist Marketing  Promotional Team LeaderBarbizon Modeling and EntertainmentMarch 2014 - April 2014
Champion Window Mfg.  January 2014 - April 2014

Skills
Front Office Support, Social Networking, Promotions, Problem Management, Customer Service, Sales, Direct Marketing, Lead Generation, Medical Assisting, Assistant Manger, Marketing, Email Marketing, Cold Calling, Advertising, Direct Sales, Account Management, Event Management, Marketing Communications

Education
Boston College
Certificate, EMT-B

Quincy Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Thompson Institute
Certificate, Medical Office Assistant/Specialist

Experience
IHG - InterContinental Hotels Group  November 2014 - Present
Interstate Hotels & Resorts   March 2013 - November 2014
Watermark Capital Partners  September 2011 - March 2013
Hyatt Hotels Corporation  January 2008 - September 2011
Marriott International  June 2004 - January 2008

Skills
CPA (2001)

Education
Brigham Young University   2002 — 2004
Master of Business Administration (MBA), Finance, General

Brigham Young University   1993 — 1999
Master's Degree, Accounting

Brigham Young University   1993 — 1999
Bachelor of Science (BS), Business Administration and Management, General

Experience
KANA HOTEL GROUP  January 2014 - Present
Justin Bartlett Animal Rescue   February 2013 - July 2014
Holiday Inn Express & Suites  July 2013 - January 2014
Interstate Hotels & Resorts   November 2010 - August 2012
Greenpark Management   January 2008 - November 2010
Greenpark Management   January 2002 - January 2008
Hospitality Group   January 1998 - January 2002

Skills
Hospitality Management, Hotels, Hospitality, Hotel Management, Purchase Orders, Purchasing, FF&E Procurement, Certified Pool Operator, AED, Serve Safe Certified, Pre-opening experience, Revenue Cycle Management, Revenue Forecasting, Accounts Receivable, Sales Management, Rooms Division..., Product Development, Inventory Management, Full P&L Responsibility, Demand Forecasting, Food & Beverage, F&B Operations, Budgets, OnQ, Hospitality Industry, Resorts, Yield Management, Income Statement, Training, Pre-opening, Restaurants, Front Office, Opening Hotels, Lodging, Micros, Hotel Booking, P&L, Property Management..., Rooms Division, Catering, Management, Customer Service, Team Building, Customer Satisfaction, Banquets, Tourism, Revenue Analysis, Sales, Forecasting, Restaurant Management

Education
Central Piedmont Community College   1995 — 1997
Hospitality and Tourism

East Carolina University   1994 — 1995

Experience
Interstate Hotels & Resorts   July 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc.   November 2008 - June 2013
Alisal Guest Ranch   August 2000 - May 2004
Crested Butte Mountain Resort  April 1996 - August 2000

Skills
Pre-opening, Hospitality Management, Menu Development, Hospitality Industry, Revenue Analysis, Management, Hotel Management, Hotels, Hospitality, Resorts, Banquets, Food & Beverage, Micros, Culinary Skills, Front Office, Wine, Catering, Restaurants, Food, Opening Hotels, Operations Management, Cross-functional Team..., Rooms Division, Menu Engineering, Fine Dining, Cuisine, Restaurant Management, Yield Management, Convention Services, Guest Service Management, Menu Costing, Hiring, Property Management..., Guest Recovery, New Restaurant Openings, MICROS

Education
The Culinary Institute of America   1990 — 1992
associates, Culinary Arts

California State Polytechnic University-Pomona   1984 — 1987
Hotel Restaurant Management

Experience
John Q. Hammons Hotels & Resorts   December 2014 - Present
Tour De Food   July 2014 - Present
Buca di Beppo  May 2012 - April 2014
JHM Hotels  April 2011 - May 2012
Red Ventures  May 2010 - April 2011
Torzewski & Son's   September 2009 - June 2010
Four Points by Sheraton Charlotte   February 2009 - September 2009
Hilton Worldwide  June 2003 - February 2009
A&M Hospitality  November 2005 - June 2006
Interstate Hotels & Resorts   June 1997 - May 2003

Skills
Market Planning, Sales Management, Sales, Account Management, Online Advertising, Marketing Strategy, Digital Marketing, New Business Development, Event Management, Event Planning, Customer Service, Negotiation, Team Building, Contract Negotiation, Hotels, Strategic Planning, Hospitality Industry, Hospitality Management, B2B, Email Marketing, Marketing, Corporate Events, Budgets, Leadership, Hospitality, Trade Shows, Advertising, Training, Catering, Marketing Communications, Social Networking, Public Relations, Social Media Marketing, Meeting Planning, Online Marketing, Tourism, Sponsorship, Social Media, Customer Satisfaction, Food & Beverage, Revenue Analysis, Facebook, Restaurants, Hotel Management, Banquets, Management, Marketing Management, Food, Resorts, Yield Management

Education
Central Michigan University   1989 — 1992
BA in Applied Arts, Broadcasting/History/Communications, 3.0

Monroe County Community College   1985 — 1989
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies

Jefferson High School Monroe MI   1981 — 1985
High School Diploma, General Studies

Experience
Mylan  September 2014 - Present
Mylan  May 2013 - September 2014
Mylan  June 2009 - May 2013
Mylan  July 2007 - June 2009
Interstate Hotels & Resorts   July 2003 - July 2007

Skills
HRIS, Onboarding, Employee Relations, New Hire Orientations, Employee Benefits, Human Resources, Process Improvement, Customer Service, HR Policies, SAP, Applicant Tracking..., Kronos, SharePoint, SuccessFactors, Microsoft Office, Pharmaceutical Industry, Knowledge Management, BMC Remedy Ticketing..., Visio, Taleo, Workday, Management, Employee Engagement, Personnel Management

Education
California University of Pennsylvania   2001 — 2002
MBA, Business Administration

California University of Pennsylvania   1996 — 2000
BS, Business - Human Resource Management

Experience
Transamerica Financial Advisors, Inc.   March 2015 - Present
Revolution Financial Management  January 2013 - Present
Hospitality Consulting Services   January 2013 - Present
Airtel Plaza Hotel & Conference Center  January 2012 - October 2012
Tishman Hotel Corporation  April 2004 - March 2011
THC/Interstate Hotel Corp/Sunstone Hotels   September 1998 - April 2004
Interstate Hotels & Resorts   December 1995 - September 1998
Marriott International / Interstate Hotels & Resorts   July 1993 - December 1995
Marriott International  January 1993 - July 1993
Marriott International  September 1991 - January 1993

Skills
Contract Negotiations, Concept Generation, Event Management, Food & Beverage, Revenue Management, Account Management, Advertising, Fundraising, Customer Relations, Strategic Planning, Yield Management, Team Leadership, Marketing Strategy, Forecasting, Budgeting, Direct Marketing, P&L Management, Hospitality Industry, Budgets, Restaurants, Hotels, Revenue Analysis, Contract Negotiation, Hospitality Training, Entrepreneurship, Sales and Marketing, Mentoring, Team Building, Direct Sales, Business Planning, Public Speaking, Competitive Analysis, Hospitality Management, Menu Development, Rooms Division, Customer Service, Hospitality, Leadership, Food, Customer Satisfaction, Recruiting, Catering, Training, Pre-opening, Resorts, Sales, Market Planning, Management, Marketing, Hiring

Education
California State University-Long Beach
BS, Business Administration - Management

Experience
St. Louis Community College  January 2002 - Present
CSM Corporation  June 2001 - December 2001
Lodging Hospitality Management  June 1999 - June 2001
Interstate Hotels & Resorts   March 1997 - June 1999
CCM Lodging   March 1994 - March 1997
Interstate Hotels & Resorts   1990 - 1994

Skills
Front Office, Teaching, Research, Public Speaking, Higher Education, Budgets, Event Planning, Adult Education, Advertising, Hospitality, Restaurants, Student Development, Distance Learning, College Teaching, University Teaching, Academic Advising, Faculty Development, Curriculum Design, Student Affairs, Academic Administration, Curriculum Development, Instructional Design, E-Learning, Lecturing, Instructional Technology, Program Evaluation, Career Counseling, Staff Development, Qualitative Research, Community Outreach, Program Development, Educational Technology

Education
Capella University   2004 — 2006
Master of Science in Education, Postsecondary and Adult Education

Elizabethtown College   1979 — 1983
BS, Business Administration - Management and Marketing

Experience
People's United Bank  May 2001 - Present
Brand Direct Marketing  2000 - 2001
Greater Valley Chamber of Commerce  March 1998 - June 2000
Muehlstein  April 1996 - March 1999
Interstate Hotels & Resorts   January 1991 - April 1996

Skills
Marketing, CRM, Project Management, Customer Communication, Business Development, Trade Shows

Education
Central Michigan University   1985 — 1990

Mercy High School

Experience
Manchester Grand Hyatt  2003 - Present
Tarsadia Hotels  April 1999 - April 2003
Interstate Hotels & Resorts   1994 - 1998
Marriott Hotels and Resorts  1977 - 1994

Skills
Hotels, Hospitality Industry, Revenue Analysis, Hospitality Management, Hotel Management, Hospitality, Meeting Planning, Yield Management, Tourism, Contract Negotiation, Sales Process, Strategic Account..., Staff Development, Accounts Payable, Convention Services, Sales, Event Planning, Pre-opening, Banquets, Event Management, Trade Shows, Training, Management, Food & Beverage, Resorts

Education
California State University-Long Beach - College of Business Administration   1982 — 1984
Bachelor of Science, Business Administration

Firestone High School, Akron, Ohio   1975 — 1977

Experience
Oxford Development Company  February 2008 - January 2009
Howard Hanna Real Estate Services  April 2004 - January 2008
Arbors Bed & Breakfast   August 2002 - June 2006
Interstate Hotels & Resorts   September 1981 - August 2002
Klaus Associates   1979 - 1981

Skills
Construction, Residential Homes, LEED

Education
Carnegie Mellon University

Experience
White Lodging Services  December 2014 - Present
Interstate Hotels & Resorts   October 2014 - December 2014
White Lodging Services  July 2014 - September 2014
White Lodging Services  April 2013 - July 2014
White Lodging Services  January 2012 - April 2013
The Renaissance Inn at Bay Harbor Golf Resort   May 2010 - August 2011
Central Michigan Hospitality Study Abroad Program   April 2010 - June 2011

Skills
Hospitality, Leadership, Customer Service, Microsoft Office, Hospitality Management, Customer Satisfaction, Training, Microsoft Word, Social Media, Budgets, Front Office, Sales, Hospitality Industry, Restaurants, Teamwork, Tourism, Hotels, Time Management, Social Media Marketing

Education
Central Michigan University   2007 — 2011
Bachelor of Science in Business Administration, Hospitality, Marketing & Professional Sales

Experience
Interstate Hotels & Resorts   April 2012 - Present
BABTA   2012 - 2013
Grissini Trattoria   March 2005 - April 2012
Wired-Up   January 2003 - October 2011

Skills
Food & Beverage, Restaurants, Hospitality, Sales, Revenue Analysis, Hospitality Industry, Hotels, Hotel Management, Front Office, Sales Management, Budgets, Business Travel, Lodging, Delphi, Pricing, OnQ, Leisure, Guest Service Management, Tourism, Customer Satisfaction

Education
California State University-East Bay   2012 — 2014
Projected, hospitality/tourism, and recreation therapy

City College of San Francisco   2009 — 2011
Bachelor of Arts (B.A.), Hospitality & Recreation

Benicia High School   1999 — 2002

The Art Institute of California-San Francisco
Interior Design

Experience
Interstate Hotels & Resorts   April 2015 - Present
Interstate Hotels & Resorts   May 2013 - April 2015
Management Consulting, Inc. (MANCON)   August 2010 - April 2013
Norfolk Naval Shipyard  June 2009 - May 2010

Skills
Recruiting, Human Resources, Hiring, Customer Service, Interviews, Management, Applicant Tracking..., Onboarding, Organizational..., Sales, PowerPoint, Microsoft Excel, Personnel Management, New Hire Orientations, HRIS Database Management

Education
Saint Leo University   2012 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General

High Point University   2006 — 2010
Bachelor of Science (B.S.), Marketing

Bond University   2009 — 2009
Study Abroad Program

Experience
JM Family Enterprises (JM Lexus)   February 2012 - Present
JM Family Enterprises(JM Lexus)   October 1999 - February 2012
Interstate Hotels & Resorts   June 1990 - October 1999

Skills
Marketing, Digital Marketing, Advertising, Social Networking, Human Resources, Contract Negotiation, Automobile, Leadership, Social Media Marketing, Social Media, Customer Retention, Creative Direction, Customer Satisfaction

Education
Bryant University   1986 — 1990
Bachelors, Business

Experience
Worldwide Travel, Inc.   August 2013 - Present
Maven Entertainment Corp   September 2011 - Present
Destito Frost   June 2007 - Present
Worldwide Travel, Inc   2013 - 2015
360 Furniture at Work   December 2008 - December 2010
Unified Compliance Framework   November 2007 - May 2008
Interstate Hotels & Resorts   November 2001 - November 2007
Hilton Garden Inn  March 2001 - September 2003
Bauer's Intelligent Transportation  January 1998 - November 1999
Arrow Signs And Outdoor Advertising, Inc   April 1993 - July 1995

Skills
Venture Capital, Business Strategy, Start-ups, Entrepreneurship, Due Diligence, Investments, Strategic Planning, Corporate Finance, Business Development, New Business Development, Investment Banking, Management Consulting, Strategy, Business Planning, Marketing Strategy

Education
CSUN   1982 — 1984
2 Years - Continuing Courses-, Business/Commerce, General

Pierce College   1980 — 1982
Associate of Arts (AA), Business/Commerce, General

Experience
Evolution Hospitality  January 2013 - Present
Specialty Restaurant Corporation  September 2011 - September 2012
Interstate Hotels & Resorts   June 2008 - August 2011
Starwood Hotels & Resorts Worldwide, Inc.   October 2006 - May 2008
The Mission Inn Hotel & Spa  October 2001 - September 2006
Loews Hotels  June 2000 - September 2001
Hilton Worldwide  December 1998 - September 2000

Skills
Food Cost Analysis, Food & Beverage, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Banquets, Hotel Management, Resorts, Catering, Pre-opening, Restaurants, Revenue Analysis, Wine, Event Management, Fine Dining, Event Planning, Food, Income Statement, Yield Management, Menu Development, Budgets, Restaurant Management, Culinary Skills, Rooms Division, Cuisine, Micros, Front Office, Menu Engineering, Pre-opening experience, Menu Costing, Cost Control, Opening Hotels, Food Service, Tourism, Opera, New Restaurant Openings, Guest Service Management, Sanitation, Bartending, Gourmet, Banquet Operations, Labor Control, F&B Operations, OnQ, Convention Services, Full P&L Responsibility, Food Safety, Meeting Planning, Property Management...

Education
California State Polytechnic University-Pomona   1995 — 1999
•Bachelor of Arts, Business Management: emphasis: Hotel and Restaurant Management

Riverside Community College   1993 — 1995
Associates in Arts, Business Administration; Restaurant and Hotel Management

Experience
Goldman Sachs  2011 - 2013
Hanley Wood  October 2007 - October 2009
Washington Blade  July 2006 - October 2007
Interstate Hotels & Resorts   2005 - 2006

Education
Champlain College   2002 — 2004
B.S., Business

Ecole supérieure de Commerce de Rennes   2002 — 2002

Experience
Interstate Hotels & Resorts   September 2014 - Present
Marriott International  March 2010 - September 2014
Marriott International  2008 - 2010
Marriott International  2005 - 2007
Troy Marriott  1995 - 2000

Skills
Revenue Analysis, Hospitality Industry, Hotel Management, Sales, Hospitality Management, Hotels, Front Office, Resorts, Food & Beverage, Hospitality, Property Management...

Education
Central Michigan University   1989 — 1994
BSBA, Hospitality Service Administration

Experience
Interstate Hotels & Resorts   May 2015 - Present

Education
Central Connecticut State University   2014 — 2018
Public Relations/Image Management, Sophomore

Central Connecticut State University

Experience
Concord Hospitality Enterprises  July 2015 - Present
Interstate Hotels & Resorts   January 2013 - July 2015
Interstate Hotels & Resorts   February 2011 - February 2013
Residence Inn by Marriott Manhattan Times Square   October 2007 - February 2011
Cambria Suites Boise/Summit Group   June 2007 - October 2007
24/7 Hotels   September 2006 - June 2007
Courtyard by Marriott Boise   1999 - 2006

Skills
Hotels, Team Building, Leadership, Management, Networking, OnQ, Hotel Management, Revenue Analysis, Hospitality Management, Hospitality Industry, Pre-opening, Front Office

Education
George Fox University   2006 — 2007
Bachelors, Management & Organizational Leadership

Brigham Young University   1987 — 1990
Associates, Travel and Tourism

Experience
Interstate Hotels & Resorts   September 2013 - Present
Meeting Professionals International Southern California Chapter   December 2010 - Present
Manhattan Beach Hometown Fair Association   March 2011 - Present
Rim Hospitality  April 2012 - September 2013
ASC - Pasadena   January 2011 - May 2012
Pasadena Center Operating Company  September 2007 - December 2011
Macy's Inc  June 2003 - January 2008
5W Public Relations  May 2007 - September 2007
Travel Industry Association's International POW WOW   January 2007 - May 2007

Skills
Event Planning, Meeting Planning, Event Management, Fundraising, Public Relations, Sales, Social Media Marketing, Management, Hotels, Convention Services, Tourism, Budgets, Hospitality Industry, Trade Shows, Hospitality, Time Management, Leadership, Hospitality Management, Resorts

Education
California State University-Fullerton   2003 — 2008
Communications, Public Relations

Experience
Comcast Cable  July 2015 - Present
Comcast Cable  December 2014 - July 2015
Randstad USA on assignment at Delta Dental Insurance Company   April 2014 - September 2014
Alorica (formerly Ryla)   November 2010 - April 2014
Folks Southern Kitchen  October 2010 - October 2010
Steak 'n Shake  August 2010 - September 2010
ActecSystems, Inc., a Sertec Company   September 2008 - July 2010
Convergent Resources, Inc. DBA ER Solutions   July 2004 - October 2007
Georgia Department of Human Resources  February 2004 - May 2004
Interstate Hotels & Resorts   December 2001 - September 2003

Skills
Untapped Art Talent, Customer Service, Training, Call Centers, Customer Satisfaction, Analysis, Problem Solving, Research, Communication, Teamwork, Telecommunications, Multitasking Ability, Detail Orientation, Determination, Active Listening Skills, Analytical Skills, Adaptability, Willingness to Learn, Research Skills, Technical Support, Troubleshooting, Customer Retention, Creative Writing, Account Management, Customer Relations, Negotiation, Customer Support, Documentation, Written Communication, Telephone Skills, Verbal De-escalation, Customer Experience, Avaya Technologies, VoIP, Social Media, Social Networking, Windows, Microsoft Word, Outlook, PowerPoint, Lync, Microsoft Excel, Type 35 wpm, CRM, Windows 7, Teaching

Education
Georgia Piedmont Technical College (formerly Dekalb Technical College)   2006 — 2008
Associate of Applied Science, Clinical Laboratory Technology, GPA: 3.31

Chattahoochee Technical College   2005 — 2006
(not seeking degree), General Education: Chemistry, Anatomy and Physiology, GPA in Chemistry, Anatomy and Physiology: 4.0

Georgia State University   1994 — 2000
Goal: Complete BA in Anthropology and obtain training in Forensic Art, Sculpture and Reconstruction, Anthropology and Fine Arts Major, GPA: 3.35

Georgia State University   1985 — 1986
(Degree In Progress), Core Curriculum for Biology (Pre-Med)/Undeclared Major, GPA: 3.13

Sprayberry High School   1978 — 1982
High School Diploma, College Preparatory, GPA: 3.89

Experience
Contac Services Inc./mywurld™ Solutions Inc.   May 2014 - November 2014
Travelport  September 2012 - February 2014
M&R Environmental Ltd.   August 2005 - February 2012
Vancouver Marriott Pinnacle Downtown   December 2004 - July 2005
Interstate Hotels & Resorts   September 2001 - October 2004

Skills
Revenue Management, Sales Management, Business Management, Direct Sales, Contract Negotiations, P&L Management, Consultative Selling, Management, Selling, Revenue Analysis, Contract Negotiation, Sales Operations, Marketing Strategy, New Business Development, Strategic Planning, Account Management, Sales, Marketing, Pricing, Sales Presentations, Product Marketing, Competitive Analysis, Key Account Management, Forecasting, Business Planning, Product Development, B2B, Strategic Partnerships, Business Development, International Sales, Strategy, Sales Process

Education
British Columbia Institute of Technology / BCIT   1989 — 1991
Hospitality and Hotel Management, Sales & Marketing

Experience
Interstate Hotels & Resorts   January 2007 - Present
Hersha Hospitality  January 2007 - February 2014
New Jersey Manufacturers Insurance Companies  September 1998 - March 2005

Skills
Revenue Analysis, Pre-opening, Opening Hotels, Accounts Receivable, Hotel Management, Hospitality Industry, Rooms Division, Guest Service Management

Education
Bucks County Community College   1997 — 2000
N/A, Business Administration and Management, General

Experience
Hilton Worldwide  July 2015 - Present
Interstate Hotels & Resorts   April 2011 - July 2015
The Inn at Little Washington  October 2009 - September 2010
Keswick Hall, Club and Estate   February 2007 - October 2009
MGM Grand Resorts   October 2005 - September 2006
Webster University  February 2004 - August 2005
UT Medical Group  October 2002 - February 2004

Skills
Employee Relations, Performance Management, Deferred Compensation, HRIS, Human Resources, Payroll, Job Descriptions, Interviews, New Hire Orientations, Recruiting, Training, Career Development, Personnel Management, Employee Benefits, Compensation & Benefit, Benefits Administration, Hiring, Hospitality, Hospitality Industry, Management, Resorts

Education
Webster University   2003 — 2005
M.A., Human Resources Management

California Lutheran University   1998 — 2000
B.S., Business Management

Experience
Interstate Hotels & Resorts   July 2014 - Present
Sirius XM Radio Inc.  January 2014 - June 2014
Turlock Residential   September 2010 - September 2013
Shepherd University  June 2008 - August 2008
University of Virginia  June 2007 - August 2007

Skills
Employee Relations, Healthcare, Recruiting, Customer Service, Organizational..., Microsoft Office, Human Resources, Onboarding, Employee Benefits, Microsoft Excel, Self-starter, Performance Management, Policy, HR Policies, Personnel Management, Highly detail oriented, Compliance, Training, Coaching, Data Analysis, Report Writing, Administrative..., Management, HRIS, Employee Engagement, Talent Acquisition, Talent Management, Change Management, Data Entry, Records Management, Team-oriented, Research, Staff Retention, Staff Development, Strategic Planning, Staff Management, Staff Supervision, Staffing Coordination, Medical Staffing, Staffing Services, Social Media, Interpersonal Skill, New Hire Orientations

Education
CSU Stanislaus
Bachelor of Science (BS)- Business Administration, Human Resources Management/Personnel Administration, General, 3.0

Massanutten Military Academy
Post Grad

Shepherd University
Sports Management

Western Albemarle

Experience
C&B Logistics   January 2014 - Present
The Ideal Bookkeeper   2011 - Present
Highpoint Admin Services   August 2007 - Present
Bank of America  October 2011 - January 2012
ACE Cash Express  November 2004 - July 2007
Culinaire  November 2001 - November 2004
Interstate Hotels & Resorts   November 1995 - November 2001

Skills
Reconciliations, Tax Preparation, Treasury Functions, Accounts Receivable, Data Analysis, Mortgage Servicing, Account Reconciliation, Accounting, Auditing, Bank Reconciliation, Cash Flow, Cash Management, Finance, Financial Reporting, Financial Statements, Fixed Assets, General Ledger, Journal Entries, Office Management, Tax, Treasury, Spreadsheets, Variance Analysis, Great Plains Software, QuickBooks, Bookkeeping, Accounts Payable, Cost Accounting, Accruals, Sarbanes-Oxley Act, Balance, Invoicing, Peachtree, Microsoft Dynamics GP, Microsoft Excel, Financial Accounting, Sales Tax, Microsoft Office, Payroll

Education
Brookhaven Community College
Bookkeeper Certification, Accounting

El Centro Community College
Accounting

Experience
Interstate Hotels & Resorts   March 2010 - Present
Alliance Hospitality Management LLC  April 2006 - March 2010
Boykin Management Company  July 1998 - April 2006
Boykin Management Company  October 1996 - July 1998
Boykin Management Company  July 1995 - October 1996
Boykin Management Company  July 1993 - July 1995
Interstate Hotels & Resorts   August 1992 - July 1993
Hyatt Hotels Corporation  May 1987 - August 1992

Skills
Hiring, Hospitality, Talent Acquisition, Hotels, Employee Relations, Internet Recruiting, Recruiting, Hotel Management, Pre-opening, Human Resources, Hospitality Management, Resorts, Hospitality Industry, Payroll, Front Office, Executive Placements, Team Building, Food & Beverage, Banquets, Customer Satisfaction, Property Management..., Revenue Analysis, Restaurants, Guest Service Management, Catering, Yield Management, HRIS, Micros, Rooms Division, Management, Restaurant Management, OnQ, Lodging, Opening Hotels, Budgets, Training, Pre-opening experience, Tourism, Meeting Planning, Time Management, Employee Training

Education
Bowling Green State University   1983 — 1987
BS, Hospitality Management

Experience
The LA Hotel Downtown  March 2015 - Present
American Express via Ogilvy Action/Geometry Global   August 2013 - March 2015
Hilton Seattle   June 2012 - August 2013
Prism Hotels and Resorts  March 2010 - May 2012
Fairmont Hotels and Resorts  April 2008 - January 2010
Interstate Hotels & Resorts   November 2003 - April 2008
Renaissance Seattle Hotel  January 2000 - November 2003

Skills
SEO, Hotels, Revenue Analysis, Hospitality Industry, Hospitality, Tourism, Resorts, Hospitality Management, Hotel Management, Yield Management, Meeting Planning, Event Management, Catering, Leadership, Budgets, Hotel Booking, Property Management..., Incentives, Convention Services, Corporate Events, Leisure, Food & Beverage, Banquets, Front Office, Pre-opening, Trade Shows, OnQ, Lodging, Rooms Division, Restaurants, Micros, Sales, Management, Opening Hotels, Revenue Forecasting, Marketing, Opera, Menu Development, Destination Marketing, Guest Service Management, Incentive Travel, Delphi, Restaurant Management, Luxury, Concierge Services, Wine, Fine Dining, Wedding Planning, Travel Management, Online Travel

Education
Boston University
BA, International Relations

Taipei American School
High School

Experience
Marriott International  October 2012 - Present
Interstate Hotels & Resorts   September 2011 - October 2012
Marriott International  October 2010 - September 2011
Marriott International  January 2010 - October 2010
Marriott International  July 2009 - December 2009

Skills
Commitment to Customer..., Guest Recovery, Building Relationships, Hospitality Management, Hospitality Industry, Hotel Management, Rooms Division, Hotels, Property Management..., Front Office, Hospitality, Hotel Booking, Delphi

Education
Brigham Young University   2005 — 2010
Bachelor's Degree, Leisure Services/Management

Experience
Hinshaw & Culbertson LLP  January 2014 - Present
Villarreal Hutner & Todd PC   October 2013 - December 2013
Phelps Dunbar LLP  September 2012 - November 2012
EEOC  July 2012 - August 2012
Alabama Office of the Attorney General   May 2012 - June 2012
Superior Court of California  June 2011 - August 2011
Interstate Hotels & Resorts   April 2008 - June 2010

Skills
Legal Research, Licensing, Corporate Law, Legal Writing, Energy Regulation, Employment Law, Criminal Law, Hospitality Law, Insurance

Education
Tulane University Law School   2010 — 2013
J.D., Law, Magna Cum Laude

Boston College   2003 — 2007
Bachelor of Arts (B.A.)

Experience
Dimension Development  February 2013 - Present
NewcrestImage  2011 - 2013
Interstate Hotels & Resorts   December 2010 - July 2011
Aimbridge Hospitality  October 2010 - December 2010
Embassy Suites Dallas Love Field / Interstate Hotels and Resorts   January 2009 - October 2010
Embassy Suites Dallas Love Field   January 2007 - January 2009
Interstate Hotels & Resorts   January 2002 - January 2007

Skills
Revenue Analysis, Hotel Management, Hotels, Leadership, Yield Management, Front Office, Hospitality Industry, Hospitality Management, Training, OnQ, Hospitality, Management, E-commerce, Pre-opening, Windows Server, Computer Network..., Operations Management, CRM, GRO, OnQ R&I, Cognos, OnQ RMS, FMS, Budgeting, Forecasting, Displacement, Rooms Division, Resorts, Property Management..., Food & Beverage, Tourism, Budgets, Catering

Education
Brookhaven Community College   2004 — 2008
Associate's Degree, General Studies, NA

Experience
Interstate Hotels & Resorts   2013 - 2013
Deloitte Consulting  2009 - 2012
Bearingpoint,Inc   2007 - 2009
AEM Corporation   2001 - 2007
DC Government, Office of Property Management   1999 - 2001
Arthur Andersen  1998 - 1999

Skills
Asset Managment, Real Estate Private..., Project Management..., Management Consulting, International Real..., Financial Modeling, Analysis, Corporate Real Estate, Project Portfolio..., Business Transformation, Strategy, Due Diligence, Integration, Business Process, Business Strategy, Business Process..., Program Management, PMP, Real Estate, Process Improvement, Asset Management, Restructuring, Business Intelligence, Business Process..., Strategic Planning, Portfolio Management, Valuation, Business Analysis, Governance, Private Equity, Change Management, Consulting, Financial Analysis, Management

Education
Yale School of Management

The University of Chicago
MA

Case Western Reserve University
BA

Experience
King County Housing Authority  October 2006 - Present
Interstate Hotels & Resorts   October 2003 - October 2006

Skills
Human Resources, Talent Management, Employee Relations, Deferred Compensation, Recruiting, Personnel Management, Training, Benefits Administration, Policy, Management, Nonprofits, Conflict Resolution, Government, Hiring, Program Management

Education
Central Washington University   1995 — 1998
BA, Business Administration

Experience
Interstate Hotels & Resorts   September 2011 - Present
Sunstone Hotels  2008 - 2010
The Walton Group Inc  January 2007 - June 2007
BYU Dining Services  2005 - 2007

Education
Brigham Young University   2002 — 2007
Bachelor of Arts

Experience
Crowne Plaza San Marcos Golf Resort  November 2014 - Present
Attention to Detail  February 2014 - December 2014
Bishop's Lodge Ranch Resort & Spa   April 2012 - February 2014
Self employed  March 2008 - March 2011
Radisson Albuquerque   2010 - 2011
Destination Hotels and Resorts  July 2006 - March 2008
noble house hotels   2006 - 2008
Interstate Hotels & Resorts   2002 - 2004

Skills
Business Planning, Business Strategy, Hotels, Hospitality, Hotel Management, Resorts, Meeting Planning, Customer Service, Tourism, Sales Management, Budgets, Event Management, Event Planning, Training, Food & Beverage, Hospitality Industry, Hospitality Management, Sales, Microsoft Office, Revenue Analysis, Pre-opening

Education
Casper College

University of Wyoming
Bachelor of Science (B.S.), Psychology

Experience
HEI Hotels & Resorts  April 2015 - Present
Interstate Hotels & Resorts   October 2013 - April 2015
Interstate Hotels & Resorts   November 2012 - November 2013
Starwood Hotels & Resorts Worldwide, Inc.   April 2011 - November 2012
Starwood Hotels & Resorts Worldwide, Inc.   May 2008 - April 2011

Skills
Revenue Analysis, Hotels, Hospitality Industry, Hospitality Management, Yield Management, Hospitality, Resorts, Property Management..., Micros, Hotel Booking, Pre-opening, Revenue Forecasting, Opening Hotels, Tourism, Forecasting

Education
Central Texas College
Associate's Degree, Multi/Interdisciplinary Studies

Reichspräsident-Friedrich-Ebert-Schule - Germany
Degree in Business Banking (Bankkauffrau), Banking and Financial Support Services

Experience
Gold Key PHR Hotels & Resorts   June 2013 - Present
Interstate Hotels & Resorts   August 2011 - February 2013
Celebrity Cruises, Inc.   November 2007 - November 2010
Norwegian Cruise Lines  2004 - 2007
Palm Management Corporation   2000 - 2004

Skills
Employee Relations, Hospitality Management, Time Management, Hotels, Succession Planning, Customer Service, Human Resources, Recruiting, Hospitality, Onboarding, Hospitality Industry, Payroll, Leadership, Training, Hotel Management, HRIS, Employee Engagement, Employee Training

Education
Boston University
BA, Psychology

PHR Certification

The Johns Hopkins University
Master of Science (MS), HR and Organization Development

Experience
Hunger Network of Greater Cleveland  October 2014 - Present
Hunger Network of Greater Cleveland  August 2012 - October 2014
Interstate Hotels & Resorts   March 2008 - August 2012
Crowne Plaza Quaker Square   March 2005 - March 2008

Skills
Meeting Planning, Event Planning, Event Management, Hospitality, Hotels, Hospitality Industry, Revenue Analysis, Tourism, Hotel Management, Food & Beverage, Corporate Events, Hospitality Management, Yield Management, Restaurants, Banquets, Sales, Catering, Trade Shows, Marketing, Convention Services, Wedding Planning

Education
Bowling Green State University   2000 — 2004
BA, Marketing; Event Coordination

Experience
Interstate Hotels & Resorts   June 2015 - Present
Hilton Worldwide  August 2013 - June 2015
Hilton Worldwide  September 2008 - January 2014
Hilton Worldwide  May 2008 - September 2008
Hilton Worldwide  December 2006 - May 2008
Hilton Worldwide  July 2005 - December 2006
Hilton Worldwide  January 2005 - July 2005

Skills
Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Hotels, Revenue Analysis, Yield Management, Customer Service, Event Planning, Front Office, Rooms Division, Resorts

Education
Bryan College

Experience
R Scott Miller Event Planning & Design   January 2014 - Present
Interstate Hotels & Resorts   October 2007 - December 2013
Inn at Chester Springs   January 2005 - October 2007
Hershey's Mill Golf Club   February 2000 - December 2004
Walt Disney World Resort®  May 1997 - February 2000
Westin Galleria Dallas  March 1990 - May 1997
The Westin Hotel, Galleria Dallas   September 1989 - May 1990
The Westin Hotel, Galleria Dallas   March 1987 - September 1989
The Westin Hotel, Galleria Dallas   October 1984 - March 1987

Skills
•Meeting/Event Planning, •Wedding Consulting, •Guest Relations, •Team Building, •Contract Negotiation, •Hospitality Marketing, •Food Presentation, •Public Speaking, •Delphi Sales System..., •Microsoft Office..., •Shift Scheduling, •Labor Control, •Cost Control, •Total Quality..., •Viniculture, •Food Preparation, •Purchasing, Hospitality, Delphi, Weddings, Customer Service, Food Preparation, Microsoft Office, Purchasing, Hotels, Events, Meeting Planning, Catering, Corporate Events, Event Planning, Banquets, Food & Beverage, Sales, Convention Services, Menu Development, Tourism, Resorts, Hospitality Industry, Food Service, Hospitality Management, Yield Management, Budgets, Revenue Analysis, OnQ, Restaurants, Hotel Management, Rooms Division, Property Management..., Pre-opening, Front Office

Education
Florida State University   1981 — 1982
Communications - Media Performance

Castleton State College   1979 — 1981
Theatre/Communications - TV Production

University of Florida   1977 — 1979
Math Major, Basic Studies

Experience
Interstate Hotels & Resorts   April 2014 - Present
WESTIN HOTELS & RESORTS  May 2013 - April 2014
Embrace Development and Management, LLC.   January 2012 - May 2013
Hilton Worldwide  January 2006 - January 2012
Holiday Inn Center City  January 2003 - January 2006
Holiday Inn Center City  January 1997 - January 2003

Skills
Employee Relations, Hotels, Benefits, Compensation, Payroll, Performance Management, Coaching, Hiring, Organizational..., Orientation, Employee Engagement, Interviewing, HR Policies, Talent Management, Onboarding, Employee Benefits, Budgets, Customer Service, HRIS, Personnel Management, Front Office, Risk Management, Talent Acquisition, Training, Management, Benefits Administration, Recruiting, Hospitality, New Hire Orientations, Leadership, Deferred Compensation, Interviews, Employment Law, Employee Training, Policy, Human Resources, Succession Planning, Time Management, Hospitality Management

Education
Central Piedmont Community College

University of North Carolina at Charlotte

Experience
Global Capacity  December 2014 - Present
Verivo  February 2012 - December 2014
Staffing Now  August 2011 - February 2012
The Procaccianti Group  June 2010 - July 2011
Interstate Hotels & Resorts   February 2007 - March 2010
Starwood Hotels & Resorts Worldwide, Inc.   July 2003 - January 2007
PM Hospitality Strategies, Inc.   February 2003 - July 2003
Beth Israel Deaconess Medical Center  June 2001 - June 2002
Verizon Wireless  October 1998 - May 2001
NLG  November 1993 - January 1997

Skills
Event Management, Event Planning, Sales, Hospitality, Customer Service, Microsoft Office, Communication, Organized Multi-tasker, Executive Calendar..., Office Management, Hotels, Meeting Planning, Catering, Time Management, Customer Satisfaction, Trade Shows, Marketing, Training, Recruiting, Leadership, Teamwork, Contract Negotiation, Team Building

Education
Bridgewater State College
BS, Biology

Melrose High

Experience
Interstate Hotels & Resorts   July 2009 - Present
Marriott International  February 2009 - May 2009
Marriott International  May 2008 - February 2009

Education
Cameron University   2009 — 2012
Masters, Business Administration

Virginia Polytechnic Institute and State University - Pamplin College of Business   2005 — 2008
BS, Hospitality and Tourism Management

Experience
Interstate Hotels & Resorts   January 2015 - Present
Interstate Hotels & Resorts   March 2012 - December 2014
PwC  February 1999 - December 2011

Skills
Internal Controls, Financial Reporting, Accounting, Forecasting, Sarbanes-Oxley Act, Financial Analysis, Managerial Finance, Due Diligence, Financial Accounting, Cash Flow, Auditing, Corporate Finance, Internal Audit, Financial Modeling, Mergers, SEC filings, GAAP, Revenue Recognition, SEC Filings, Mergers

Education
Carnegie Mellon University - Tepper School of Business
Master of Business Administration (MBA)

Ohio University
Master of Arts (M.A.), Economics

University of International Business and Economics
B.A., International Business

Experience
Interstate Hotels & Resorts   March 2009 - Present
Residence Inn/Courtyard West University   March 2009 - Present
Courtyard & Residence Inn WU   2009 - Present
Hilton Garden Inn/IAH   May 2007 - February 2009
Hilton Garden Inn/IAH   November 2001 - December 2002
Residence Inn Medical Center   May 1998 - November 2001

Skills
Customer Satisfaction, Hospitality, Revenue Analysis, Hospitality Management, Hotels

Education
Cairo University
BS, Civil Engineering

Experience
Interstate Hotels & Resorts   December 2009 - Present

Education
University of Nevada-Las Vegas   2000 — 2005
Bachelor of Arts (BA), Communications / Media Studies

Charles University in Prague   2002 — 2002

Experience
Four Seasons Hotels and Resorts  June 2014 - Present
Interstate Hotels & Resorts   June 2013 - June 2014
Forensic Laboratories  October 2010 - March 2013
Unique Healthcare of Orlando   January 2012 - August 2012
Clear Path Centers   June 2011 - December 2011
Calloway Labs  July 2008 - August 2010
Ameritox  October 2006 - July 2008
Marriott Vacations Worldwide Corporation  2005 - 2006
Marriott International  January 2002 - January 2005
Star Pharmaceuticals, INC.   November 2002 - November 2004

Skills
Sales, Customer Service, Hospitality Management, Account Management, Marketing Strategy, Hospitality, Medical Sales, Team Building, Negotiation, Cold Calling, Sales Presentations, Microsoft Excel, Budgets, Sales Force Development

Education
Broward Community College
Business Administration and Management, General

Valencia Community College
Business Administration and Management, General

Experience
Interstate Hotels & Resorts   November 2013 - Present
Courtyard by Marriott  May 2008 - February 2011

Skills
Hotels

Education
California State Polytechnic University-Pomona   2013 — 2015
Bachelor's Degree, Hospitality Administration/Management

Santa Ana College   2011 — 2013
Associate's Degree