Experience
Proximity Hotel & O.Henry Hotel   April 2015 - Present
Proximity Hotel  September 2014 - April 2015
Hyatt Place  June 2014 - August 2014
Sundy House  January 2012 - April 2014
Victoria's Secret  September 2011 - December 2012
Hilton Hotels Worldwide  August 2009 - July 2011
University of Central Florida  August 2008 - July 2009
JM Family Enterprises   May 2007 - August 2007

Skills
Customer Service, Hospitality, Time Management, Customer Satisfaction, Hospitality Industry, Office Administration, Microsoft Office, Microsoft Excel, Event Management, Hotels, Catering, Hospitality Management, Event Planning, Social Networking

Education
University of Central Florida   2007 — 2011
BS, Event Management

Experience
Cross Country Home Services  January 2014 - Present
Liberty Power  August 2013 - January 2014
ADT  November 2012 - August 2013
JM Family Enterprises   October 2011 - November 2012
National Institutes of Health  July 2010 - March 2012
Florida Department of Transportation  December 2009 - July 2010
Cardinal Health  July 2006 - December 2009
Telus Mobility  2004 - 2006
Rogers Communications Inc.  2001 - 2004
Amdocs  1998 - 2001

Skills
ITIL, IT Service Management, Wireless Solutions, SDLC, Business Requirements, Programming, System Design, Configuration Management, Requirements Analysis, Software Project..., Systems Analysis, Software Development, Unix, Agile, Business Analysis, UML, IT Management, Cross-functional Team..., Process Improvement, Business Process..., SOA, Team Leadership, Enterprise Architecture, Agile Methodologies, Testing, Integration, Visio, Databases, Scrum, Oracle, .NET, Cloud Computing, Web Services, Enterprise Software, Quality Assurance, Project Management, SharePoint, PMO, Software Documentation, Analysis, System Architecture, Telecommunications, Visual Basic, Web Applications, Business Intelligence, Java, PMP, Agile Project Management, Requirements Gathering, Object Oriented Design

Education
Tel Aviv University   1988 — 1991
B.S.

Experience
T.K. Familly Enterprises   September 1995 - Present
OpenEdge  May 2014 - Present
Central Payment  March 2013 - Present
Realtor  August 2003 - January 2014
T.K. Family Enterprises   October 2011 - January 2013
T.K. Family Enterprises   May 2007 - December 2011
The Loop Pizza Grill  September 1995 - September 2006
JM Family Enterprises   May 1996 - June 2002
JM Family Enterprises   March 1995 - May 1996
JM Family Enterprises   April 1993 - March 1995

Skills
Relocation, First Time Home Buyers, Short Sales, Sellers, Real Estate, Marketing, Negotiation, Sales, Automotive, Buyer Representation, Listings, Customer Service, New Home Sales, Single Family Homes, Foreclosures, Referrals, Social Media Marketing, REO, Management, Selling, Customer Satisfaction, Sales Operations, New Business Development, Strategic Planning, Leadership, Contract Negotiation, Competitive Analysis, Team Building, Sales Management

Education
The Ohio State University - The Max M. Fisher College of Business   1984 — 1991
BSBA, Accounting/Real Estate

Experience
Inilex  October 2014 - Present
LoJack Corporation  November 2012 - May 2014
Orr Auto Park and Orr Toyota of Searcy   February 2011 - August 2012
North Point Mazda   January 2010 - January 2011
JM Family Enterprises   February 2006 - January 2010

Skills
Profit, Dealers, Finance, Customer Retention, Forecasting, Vehicles, Financial Analysis, Sales Management, Team Building, Training, Management, Business Development, Business Planning, Time Management, Inventory Management, New Business Development, Mergers & Acquisitions, Customer Satisfaction, Competitive Analysis, Sales, Pricing, Public Speaking, Management Consulting, Negotiation, Customer Service, Team Leadership, Employee Benefits, Operations Management, Sales Operations, Product Development, Account Management, Selling, B2B, Leadership, CRM, P&L

Education
University of Arkansas at Little Rock
Finance

Experience
MSDSonline  June 2013 - Present
Clear Channel Outdoor  February 2013 - May 2013
Clear Channel Outdoor  August 2012 - January 2013
Groupon  December 2011 - May 2012
Groupon  December 2010 - December 2011
Groupon  April 2010 - December 2010
Image Access Corporation   September 2009 - April 2010
Flyer Enterprises  January 2005 - May 2009
JM Family Enterprises   May 2007 - August 2007

Skills
Sales, Salesforce.com, Cold Calling, Account Management, Sales Process, SaaS, Customer Service, Selling, Customer Retention, Social Media Marketing, Marketing Strategy, Social Media, Management, Lead Generation, Advertising, Marketing, Online Advertising, Strategic Planning, Digital Marketing, Market Research, CRM, Public Relations, Email Marketing, Event Planning

Education
University of Dayton   2005 — 2009
BS, School of Business Administration- Marketing

Experience
Berean Pathway Ministries, Inc.   May 2008 - Present
JM Family Enterprises   October 2003 - May 2008
Traver Technologies  June 1998 - March 2003
El Sendero Church   March 1972 - February 1987

Skills
Pastoral Care, Theology, Preaching, Missions, Training, Nonprofits, Leadership, Spiritual Direction, Pastoral Counseling, Conflict Resolution, Religion, Leadership Development, Public Speaking, Adult Education, Presentation Design, Volunteer Management, Psychotherapy, Holistic Life Coaching, Transformational Life..., Biblical Studies, Stewardship, Team Building, Non-profits, Youth Ministry, Time Management, Discipleship, Life Coaching, Fundraising, Workshop Facilitation, Motivational Speaking, Executive Coaching, Community Outreach, Organizational..., Business Development, Administration, Staff Development, Curriculum Design, Coaching, Conflict Management, Non-profit..., Career Counseling, Youth Mentoring, Community Development, Organizational..., Presentation, Church Planting, Biblical Counseling, Mac OS, Microsoft Office

Education
Southwestern Baptist Theological Seminary   1978 — 1983
MRE, Ministry and Education, Magna Cum Laude

Southwester Assemblies of God College   1969 — 1971
Bachelor's degree, Pastoral Studies/Counseling

Experience
City of Houston  June 2008 - Present
JM Family Enterprises   2005 - 2008
The Reynolds and Reynolds Company  1999 - 2005

Skills
Business Analysis, Process Improvement, Project Management, Strategic Planning, Financial Analysis, Data Analysis, Program Management, Microsoft Office, Financial Modeling, Requirements Gathering, Business Process..., Team Building, Integration, Team Leadership, Risk Management, Leadership, Analysis, Access, Forecasting, Software Documentation, SAP, Business Process, Budgets, Management, Change Management, Visio, Project Planning, Policy, Business Intelligence, Management Consulting, Operations Management, Contract Management, MS Project, Cross-functional Team..., Training, ERP, Vendor Management, Contract Negotiation, Requirements Analysis, Mergers & Acquisitions, CRM, Quality Assurance, Procurement, Consulting, IT Strategy, Strategy, Business Strategy

Education
Texas A&M University   1995 — 1998
BS, Economics

Pacific University

Experience
Tiffany & Company  August 2015 - Present
Tiffany & Co.   May 2014 - July 2015
jcpenney  August 2013 - May 2014
JM Family Enterprises   June 2012 - August 2012
Rent The Runway  October 2010 - August 2012
The Gab Group  July 2011 - August 2011
First Manhattan Co.  June 2010 - August 2010

Skills
Microsoft Office, Social Media, PowerPoint, Event Planning, Facebook, Marketing, Sales, Management, Microsoft Excel

Education
University of Florida   2012 — 2013
Master's degree, International Business

University of Florida - Warrington College Of Business   2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing

Universidad Antonio de Nebrija   2012 — 2012
Spanish, A

Florence University of the Arts   2011 — 2011
Italian

Spanish River High School   2005 — 2009

Experience
JM Family Enterprises/Southeast Toyota Distributors   June 2008 - Present
JM Family Enterprises   June 2008 - May 2012
Junior League of Greater Fort Lauderdale  2002 - 2010
InterMedia/Mad 4 marketing   June 2007 - June 2008
Gulfstream Media Group  2002 - 2007
Scripps Treasure Coast Newspapers  January 1999 - January 2002

Skills
Media Relations, Public Relations, Press Releases, Crisis Communications, Corporate Communications, Strategic Communications, Social Media, Internal Communications, Copywriting, Social Media Marketing, Marketing Communications, Publicity, Editing, Advertising, Speech Writing, Blogging, Event Management, Facebook, Event Planning, Social Networking, Marketing, Magazines, Journalism, Editorial, Fundraising, Online Advertising, Copy Editing, Video Production, Email Marketing, Integrated Marketing, Digital Media, Online Marketing, Nonprofits, Publications, New Media, Brand Development, Newsletters

Education
University of Florida   1993 — 1997
Bachelor of Science (BS), Journalism

University of Central Florida   1993 — 1995
Associate's degree, Communications

Experience
JM Family Enterprises, Inc.   January 2014 - Present
JM Family Enterprises   March 2013 - January 2014
Parks Lincoln of Longwood (Formerly Longwood Lincoln Mercury) and Deland Toyota   March 1989 - October 2012
Sun State Ford  March 1986 - March 1989

Skills
Automotive, Vehicles, Customer Satisfaction, Sales Management, Employee Relations, Goal-oriented..., Marketing, New Business Development, Leadership, Executive Coaching, Automobile, Sales, Customer Retention, Profit, Sales Process, Time Management, Team Building, Business Planning, Forecasting, Negotiation, Automotive Aftermarket, Strategic Planning, Dealers, Pricing, Purchasing, Inventory Management, Competitive Analysis, Account Management, Business Strategy, Selling, Marketing Strategy, Dealer Management, B2B, P, Retail, Training, Finance, Parts, CRM, Coaching, Warranty, Cold Calling, Strategy, Continuous Improvement, Product Development, Team Leadership, Cross-functional Team..., Customer Service, Market Planning, Gross Profit

Education
University of Central Florida   1984 — 1986
BS, Finance

Lyman High School   1980 — 1982
High School Diploma, General Studies, 12th

Experience
Hyundai Capital Insurance   October 2012 - Present
Texas ATM Services, LLC   August 2010 - Present
AutoNation  September 2011 - October 2012
Toyota of Irving  May 2011 - July 2011
Lamborgini of Dallas   November 2010 - February 2011
Grubbs Nissan  July 2009 - November 2010
Commerce Auto Group   April 2009 - July 2009
JM Family Enterprises   June 2007 - March 2009
JM Family Enterprises   August 2006 - June 2007
Group 1 Automotive  August 2005 - August 2006

Skills
Reynold & Reynolds, ADP, Multiple CRM Programs, Customer Satisfaction, Training, Automotive, Performance Management, Sales Process, B2B, Sales Management, Business Planning, ADP Payroll, Management, Business Development, CRM

Education
Southern Arkansas University   1989 — 1991

Haynesville High School, Haynesville,LA   1987 — 1990
Diploma, Buisness

Experience
American Express  October 2013 - Present
American Express  April 2010 - October 2013
American Express  May 2007 - April 2010
American Express  November 2005 - April 2007
Diamond Management & Technology Consultants  October 2004 - October 2005
Goldman Sachs  October 2004 - October 2005
JM Family Enterprises   June 2000 - September 2004

Skills
Strategy, Business Development, Strategic Planning, Cross-functional Team..., Business Strategy, Management, Contract Negotiation, P&L Management, Team Management, Business Relationship..., Management Consulting, Competitive Intelligence, Pricing Strategy, Process Improvement, CRM, Financial Modeling, Financial Analysis, Product Management, Forecasting, New Business Development, Sales Management, Marketing, B2B, Negotiation, Sales, Business Analysis, Business Intelligence, Direct Marketing, Project Portfolio..., Valuation, Managerial Finance, Banking, Business Planning, Project Management, Team Building, Strategic Thinking, Global Management, Social Media Marketing, Financial Forecasting, Cash Flow Forecasting, Revenue Analysis, Telecommunications, Strategy Development, People Management, Client Relationship..., Revenue Management, Deal Structuring, Financial Management, Strategic Partnerships

Education
UC Berkeley Haas School of Business
Executive Development Program

Purdue University - Krannert School of Management
MBA, Strategy & International Management

New York University - Leonard N. Stern School of Business
Finance Leadership Program

University of Florida - Warrington College of Business Administration
BSBA, Finance & Economics

Experience
TekPartners  April 2012 - December 2012
JM Family Enterprises   March 2006 - July 2010
JM Family Enterprises   March 2005 - March 2006
JM Family Enterprises   January 2001 - March 2005
JM Family Enterprises, Inc.   October 1996 - January 2001
Sensormatic  May 1993 - October 1996

Skills
Business Process..., Performance Management, Leadership, SDLC, Process Improvement, Problem Solving, Requirements Gathering, Collaboration Solutions, Business Process..., Communication, Vendor Management, SharePoint, Business Intelligence, Integration, Agile Methodologies, Visio, Disaster Recovery, Microsoft SQL Server, Data Warehousing, Software Project..., Software Development, DB2, Business Analysis, IT Strategy, Management, Business Process, Project Management, Requirements Analysis

Education
University of Central Florida   1988 — 1992
BS, Computer Science

Experience
First Data Merchant Services  April 2014 - Present
42A   August 2005 - Present
Department of Veterans Affairs  January 2014 - April 2014
JM Family Enterprises   June 2012 - August 2012
S & E   August 1998 - May 2005

Skills
Windows, HTML, Microsoft Office, Customer Service, Visual Basic, Microsoft Word, PowerPoint, Visio, Access, Data Analysis, Web Design, Outlook, Program Management, Teamwork, Leadership, Inventory Management, Software Documentation, Team Leadership, Troubleshooting, Management, English, Public Speaking, Army, SharePoint, Weapons, Business Intelligence, Security Clearance, Databases, Quality Assurance

Education
Florida Atlantic University   2008 — 2012
Bachelors Degree, Management Information Systems

Palm Beach State College   2007 — 2009
Associate of Arts (A.A.), Associated in Arts

Adjutant General School   2007 — 2007
Human Resources Specialist, Human Resources Management/Personnel Administration, General

Ordnance School   1998 — 1999
Machinist, Machine Tool Technology/Machinist

Airlink International Aviation School   1996 — 1998
Aircraft Maintenance Technology, Airframe Mechanics and Aircraft Maintenance Technology/Technician

Experience
JM Family Enterprises   April 2012 - Present
JM Family Enterprises   March 2010 - April 2012
JM Family Enterprises   July 2008 - April 2010
JMsolutions / JM Dealer Services   October 2005 - June 2008
JM Family Enterprises   December 2002 - October 2005
JM Family Enterprises   January 2001 - December 2002
EDS  January 1999 - September 2000
ExxonMobil  January 1998 - January 1999

Skills
PMP, SDLC, PMO, Project Portfolio..., Business Intelligence, Business Analysis, Project Management, Project Delivery, Data Warehousing, Resource Management, IT Operations, Architecture, ETL, Software Project..., IT Strategy, Leadership, Management, Strategy, CRM, SAP, Software Development, Vendor Management, Program Management, Integration, Project Coordination, Architectures, Procurement, Contract Negotiation

Education
University of Florida   1992 — 1997
BS, Engineering

Experience
Robert Half Technology  May 2014 - Present
Ettain Group  May 2013 - December 2013
Robert Half International  April 2012 - February 2013
Winn Dixie Stores  July 2002 - April 2012
JM Family Enterprises   June 2000 - June 2002
PCS Inc.  February 1992 - April 2000

Skills
Business Analysis, Systems Analysis, Requirements Gathering, Requirements Analysis, Data Modeling, Databases, Testing, Impact Analysis, Credit Cards, Banking, Insurance, SDLC, IBM Mainframe, COBOL, JCL, CICS, TSO, VSAM, MVS, Endeavor, Payroll, Billing Systems, Software Project..., JES2, DB2/SQL, IMS DB/DC, OS/390, z/OS, Fileaid, Easytrieve, Endevor, SPUFI, IBM Utilities, Syncsort, QMF, ISPF, SDSF, Integration, Visio, Xpediter, SAS, SQL, DFSORT, SQL Server, JavaScript, HTML, CSS, Web Content Management, Life Insurance, Health Insurance

Education
Thomas Edison State College   1993 — 1996
BS, Business Administration

Experience
Deloitte  April 2014 - Present
Deloitte  April 2011 - April 2014
Sandow Media  January 2010 - March 2011
JM Family Enterprises   August 2006 - March 2009
Zimmerman/Omnicom Advertising   July 2004 - April 2006

Skills
Marketing Strategy, Advertising, Strategic Planning, Analysis, Leadership, Marketing Communications, Strategy, Social Media Marketing, Budgets, CRM, Digital Marketing, Social Networking, Project Management, Social Media, Account Management, Event Management, Marketing, Retail, Online Advertising, Email Marketing, Market Research

Education
University of Florida   2000 — 2004
Bachelor of Science (B.S.), Marketing

Università Commerciale 'Luigi Bocconi'   2003 — 2003
Business

Experience
AutoNation  May 2013 - Present
Southeast Toyota Distributors, LLC  September 2008 - Present
JM Family Enterprises   1996 - Present

Skills
Forecasting, Financial Analysis, Accounting, Financial Reporting, Process Improvement, Leadership, Financial Modeling, Finance, Budgets, General Ledger, Hyperion Enterprise, Mergers, Managerial Finance, Internal Controls, Strategic Planning

Education
University of South Florida   1989 — 1990
Finance

Rollins College   1982 — 1984
BS, Business Management

Experience
Hipmunk  February 2015 - Present
Prestige Food Trucks   May 2014 - Present
Pearson Embanet  June 2014 - January 2015
AAA National (Corporate Headquarters)   August 2012 - June 2014
AAA National (Corporate Headquarters)   May 2012 - August 2012
AAA National (Corporate Headquarters)   August 2010 - May 2012
McDonald's (Oerther Foods, Inc.)   May 2010 - July 2010
JM Family Enterprises   May 2007 - August 2007

Skills
Advertising, Digital Marketing, Photoshop, Illustrator, Marketing Communications, Social Media, Public Relations, Dreamweaver, Webtrends, Google Keyword Tool, Google Analytics, Mobile Usability, Social Media Marketing, Marketing, Facebook, Marketing Strategy, SEO, Social Networking, Management, WordPress, Leadership, Microsoft Office, Public Speaking

Education
University of Central Florida
Bachelor of Business Administration (B.B.A.), Marketing

Experience
WhiteStar Advisors, LLC   2008 - Present
JM Family Enterprises   2000 - 2008

Skills
Financial Analysis, Management, Budgets, Mergers & Acquisitions, Strategic Financial..., Asset Managment, Due Diligence, Forecasting, Auditing, Sarbanes-Oxley Act, Insurance, Risk Management, Accounting, Investments, Coaching, Financial Reporting, Managerial Finance, Process Improvement

Education
University of Detroit Mercy
Accounting

Detroit Catholic Central

Experience
JM Family Enterprises   2007 - Present
JM Family Enterprises   2003 - 2007
JM Family Enterprises   2000 - 2003
Ocwen Financial Corp.  1999 - 2000
Ocwen Financial Corporation  1997 - 1999
Ocwen Financial Corporation  1994 - 1997
The Savings Bank of Utica   1993 - 1994
The Savings Bank of Utica   1992 - 1993

Skills
Financial Analysis, Forecasting, Budgets, Process Improvement, Accounting, Financial Reporting, Procurement, GAAP, Executive Management, Managerial Finance, Accounts Payable, Strategic Financial..., Cross-functional Team...

Education
State University of New York at Buffalo - School of Management   1986 — 1990
B.S., Accounting

Experience
Royal Caribbean Cruises LTD.  March 2003 - Present
Encore Development  2000 - 2003
JM Family Enterprises   2000 - 2003
JM Family Enterprises   2000 - 2003
Motorola  1990 - 2000

Skills
Integration, SOA, Enterprise Architecture, Leadership, SDLC, High Performance Teams, Software Engineering, Management, Requirements Analysis, Software Development, Software Project..., Business Intelligence, IT Strategy, IT Management, Vendor Management, Cloud Computing, Recruiting, Business Analysis, Agile Methodologies, PMP, Web Services, Solution Architecture, Budgets, Business Process..., Security

Education
Purdue University   1986 — 1990
BS, Computer Science

Purdue University   1986 — 1990
BS, Computer Science

Experience
JM Family Enterprises   August 2012 - Present
Microsoft Corporation  July 2009 - June 2010
University of Ulster  September 2007 - May 2009

Skills
Business Analysis, SharePoint, SQL, Visio, Vendor Management, SDLC, Agile Methodologies, Microsoft SQL Server, Requirements Analysis, Access, Enterprise Architecture, Business Intelligence

Education
University of Ulster   2007 — 2011
BSc (Hons), Business Studies with Computing

The Open University   2004 — 2007

Experience
AutoONE Media   January 2015 - Present
NextGen Auto   October 2014 - January 2015
Dealertrack Technologies  October 2013 - October 2014
Dealertrack Technologies  January 2004 - December 2013
American Auto Exchange   2001 - 2009
American Auto Exchange   2001 - 2009
American Financial & Automotive Services   February 2002 - January 2004
JM Family Enterprises   January 2001 - January 2002
Nortel Networks  January 2000 - January 2001
Autoflex Leasing  January 1999 - January 2000

Skills
PowerPoint, Team Building, Sales Operations, Competitive Analysis, Selling, Salesforce.com, Sales Process, Coaching, Business Development, Product Launch, Team Leadership, Sales Management, Marketing Strategy, Selling Skills, Vehicles, Forecasting, Profit, Sales, Training, New Business Development, Customer Satisfaction, CRM, Insurance, Customer Retention, Negotiation, Business Planning, Management, Inventory Management, Leadership, SaaS, Marketing, Automotive, B2B, Retail, Microsoft Excel, Account Management, Lead Generation, Budgets, Direct Sales, Customer Service, Automobile, Sales Presentations, Solution Selling, Pricing, Cold Calling, Program Management, Microsoft Office, Business Analysis, Start-ups, Key Account Management

Education
University of North Texas   1989 — 1994
BS, Kinesiology

Tyler Junior College
AA, Teacher Education

Experience
RK Mortgage Group, Inc   February 2015 - Present
United Mortgage Funding, Inc   July 2010 - February 2015
JM Family Enterprises   May 2012 - October 2012
Global Payments, Inc.   October 2007 - September 2009
Aegis Funding  October 2005 - July 2006
ResMAE Mortgage  2004 - 2005
Florida Atlantic University  January 2002 - January 2004
United Mortgage Funding   2001 - 2004
J Max Consulting   January 2000 - April 2003
Intercoastal Financial Group   February 1996 - December 2000

Skills
Management, Credit, Loans, Sales Management, 10+ years consumer and..., Mortgage Lending, Subprime Lending, Customer Service, French, Training Delivery, Sales, Creole, Training, Banking, Selling, Refinance, CRM, Business Development, Investments, Customer Relations, Account Management, Negotiation, Marketing, Real Estate, Business Planning, Relationship Management, Team Building, Recruiting, Strategic Planning, Finance, Leadership, Customer Retention, Pricing, Cold Calling, Business Analysis, Program Management, Customer Satisfaction, Executive Management, Strategy, Financial Analysis, Underwriting, Credit Analysis

Education
Salisbury University - Perdue School of Business   1997 — 1999
MBA, Business

University of Florida   1988 — 1993
B.S. Telecommunication, Communications, Journalism

St. Thomas Aquinas High School   1984 — 1988
High School Diploma, General

OLQM

Experience
Woo Creative   January 2011 - Present
Pineapple Newspaper   October 2011 - Present
AutoNation  February 2010 - June 2011
JM Family Enterprises   June 2008 - November 2009
JM Family Enterprises   December 2006 - June 2008
JM Family Enterprises   January 2006 - December 2006
HD Supply  January 2005 - April 2005
AutoNation  June 2004 - September 2004
Anheuser-Busch Companies, Inc.   January 2004 - May 2004

Skills
Marketing, Advertising, Sales, Customer Satisfaction, Customer Service, Branding & Identity, Online Marketing, Online Advertising, Event Planning, New Business Development, Management, Event Management, Photoshop, CRM, Public Relations, Graphic Design, Leadership, Social Media Marketing, Entrepreneurship, Marketing Strategy

Education
University of Central Florida   2001 — 2005
BS, Business Administration - Marketing

Experience
JM Family Enterprises   August 2012 - Present

Education
Schiller International University   2002 — 2003
Masters, International Relations and Diplomacy

The George Washington University   1997 — 2000
Bachelors, Political Science

Universidad de Granada   1999 — 1999
Spanish Language and History

St. Thomas Aquinas High School   1992 — 1996

Experience
Targetbase  July 2014 - Present
Targetbase  October 2011 - June 2014
DealerTrack  January 2009 - October 2011
JM Family Enterprises   June 2008 - January 2009

Skills
IIS, SharePoint, DNS, Active Directory, Windows Server, Microsoft SQL Server, Databases, SDLC, Visio, System Architecture, Integration, Servers, Unix, Tableau Server, Disaster Recovery, Visual Studio, IT Management, 2008 R2, Powershell, VBScript, Nagios, IT Operations, TFS, Operating Budgets, Virtualization, SQL, Software Documentation, VMware ESX, Data Center, T-SQL, Windows 7, Enterprise Architecture, Process Improvement, Cisco Routing &..., Red Hat Linux, C#, Perl Script, NetApp, Dell Servers, HP Servers, JavaScript, HTML, .NET, Systems Engineering, CVS, Change Management, Informatica..., Technology Roadmapping

Education
University of Dubuque   2003 — 2007
BBA, CIS

University of Dubuque   2003 — 2007
BS, Aviation Management

Experience
TEKsystems  2009 - 2010
JM Family Enterprises   2000 - 2009
American Express  1977 - 2000

Skills
Requirements Gathering, Business Analysis, Business Requirements, Requirements Analysis, User Acceptance Testing, Visio, SharePoint, Functional..., Documentation, Testing, Test Director, Quality Center, Test Cases, Data Migration, Test Planning, System Testing, Data Mapping, Business Process..., Production Support, Lawson Financials, Account Reconciliation, Software Documentation, Management, Data Warehousing

Education
Suffolk County Community College   1969 — 1971
Associate of Arts and Sciences (AAS), Accounting, Graduated cum laude

Experience
NICE Systems  September 2014 - Present
RCG Global Services  January 2014 - Present
Collabera  February 2013 - May 2014
Randstad Technologies US  August 2012 - November 2013
BCFI   September 2011 - August 2012
JM Family Enterprises   2011 - 2012
Acosta Sales & Marketing  August 2010 - September 2011
Stein Mart  March 2010 - August 2010
Zanett  January 2010 - March 2010
RCR Technology  June 2009 - November 2009

Skills
Cognos, Cognos ReportNet, SQL Server, Microsoft SQL Server, Data Warehousing, Business Intelligence, Requirements Analysis, PL/SQL, Software Project..., OLAP, ETL, Data Modeling, DB2, Business Objects, Business Requirements, SSIS

Education
Purdue University Calumet   1999 — 2000
Communications

Purdue University   1995 — 1997
Computer Science

Experience
JM Family Enterprises   June 2007 - Present

Skills
Event Planning, Corporate Events, Meeting Planning, Trade Shows, Public Relations, Hospitality, Event Management, Hotels, Social Media, Fundraising, Marketing Communications, Social Media Marketing

Education
The George Washington University   1998 — 2002
BA, Psychology

St. Thomas Aquinas HS

Experience
JM Family Enterprises   September 2012 - Present
CRL Management, LLC   March 2009 - March 2011
Lehman Brothers  March 2004 - October 2008
Harris Associates  November 2002 - February 2004
Harris Associates, LP  June 2001 - November 2002
William Blair and Company  January 2000 - June 2001

Skills
Account Reconciliation, Bloomberg, DTC, Excel, Financial Modeling, Group Presentations, Oasys, OMGEO, P&L responsibility, Pivot Tables, PowerPoint, Public Speaking, Regulatory Reporting, Thompson One, Word, Writing Skills, Microsoft Word, Microsoft Excel, Equities, Process Improvement, Mutual Funds, Access, Financial Analysis, Financial Risk

Education
University of Florida   2011 — 2012
Master of Business Administration (MBA), Finance, Security Analysis, 3.8

University of Kansas   1996 — 1999
Bachelor, Economics

Experience
Frisco ISD  August 2010 - Present
Frisco ISD  July 2008 - November 2010
JM Family Enterprises   April 2008 - July 2008
lanelogic  January 2008 - April 2008
lanelogic  July 2007 - January 2008
lanelogic  January 2007 - July 2007
CarMax  May 2004 - January 2007
Mexican Inn   March 2003 - April 2004

Skills
Account Management, CRM, Microsoft Office, Online Advertising, Retail, Sales Operations, Marketing, Sales, Event Planning, Team Leadership, Management, Marketing Strategy, Training, Team Building, New Business Development, Public Speaking, Leadership, Salesforce.com, Customer Retention, Solution Selling, Customer Service, Automotive, Customer Satisfaction, Negotiation, Inventory Management, Business Development, Sales Process, Strategic Planning, Sales Management

Education
Texas A&M University at Galveston   1999 — 2002
BA Maritime Studies, Ecology, Coastal Commerce, Anthropology

Texas A&M University   1998 — 2002
Bachelor of Arts (B.A.), Maritime Studies

Texas A&M University   1998 — 1999
Journalism, Oceanography

Experience
JM Family Enterprises   November 2006 - Present
Southeast Toyota  January 1999 - November 2006

Skills
Process Improvement, Operations Management, Team Building, Strategic Planning, Kaizen, Automotive, Lean Manufacturing, Inventory Management, Continuous Improvement, Leadership, Manufacturing, Vehicles, Logistics, Purchasing, Supply Chain Management, Forecasting, Customer Satisfaction, Six Sigma, Supply Chain

Education
Piedmont College   2010 — 2012
Master of Business Administration (MBA)

Andrew Jackson High School

Experience
inSTAFF Solutions, LLC   January 2006 - Present
KBM Group  November 2012 - Present
AutoTrader.com  May 2012 - October 2012
Mohawk Industries  November 2011 - January 2012
Ryder System, Inc.   May 2010 - October 2011
JM Family Enterprises   August 2008 - August 2010
FDLE  August 2007 - July 2008
Health Markets  April 2007 - August 2007
National City Bank  October 2006 - April 2007
Royal Caribbean International  July 2004 - October 2006

Skills
Information Technology, Consultants, Management Consulting, Informatica, Data Warehousing, Business Intelligence, Integration, Strategic Planning, Architecture, Technical Leadership, PL/SQL, Shell Scripting, Performance Tuning, ETL, Databases, Data Integration, Enterprise Architecture, Unix, Data Warehouse..., Data Quality, IT Strategy, Master Data Management, Visio, Software Development, Oracle, Business Process, AIX, Disaster Recovery, Data Marts, Solaris, Linux, Requirements Gathering, Erwin, Software Project..., Solution Architecture, Teradata, OLAP, Business Analysis, Microstrategy, Microsoft SQL Server, Visual Basic, Requirements Analysis, Dimensional Modeling, Netezza, SSRS, T-SQL, Data Migration

Education
University of Central Florida - College of Business Administration   1994 — 1996
Bachelor of Science, Management Information Systems

Experience
JM Family Enterprises   March 2011 - Present
Citrix Systems  December 2009 - August 2010
NextEra Energy Resources LLC  September 2007 - September 2009
Blue Frog Solutions  2007 - 2007
SIAC  July 1999 - November 2006
New York Stock Exchange  July 1996 - June 1999
EMI-Capitol Music Group   March 1992 - June 1996
Citicorp/Citibank  July 1990 - March 1992
Citicorp/Citibank  June 1986 - June 1990

Skills
Software Project..., Six Sigma Green Belt, Certified Scrum Master..., Leadership, Six Sigma, CRM, Business Process..., Management, Business Analysis, SDLC, Project Planning, Business Intelligence, Requirements Analysis, Analysis, Business Process, Project Management, Quality Assurance, Training

Education
Universidad de Puerto Rico   1969 — 1976
BBA, Business Management/Finance

Experience
Rayonier Advanced Materials Inc   July 2014 - Present
Rayonier  April 2006 - June 2014
Rayonier  August 2000 - October 2006
JM Family Enterprises   April 1999 - August 2000
JM Family Enterprises   August 1996 - April 1999
Marconi Systems Technology   August 1995 - August 1996
Systems and Software Consortium  May 1991 - August 1995
Software Productivity Consortium  January 1989 - April 1991
Software Productivity Consortium  January 1988 - January 1989
US Air Force, Offutt AFB, Omaha, NE   June 1986 - January 1988

Skills
Cloud Computing, Lean Six Sigma, Agile Methodologies, IT Service Management, Data Center, Security, Disaster Recovery, Process Improvement, Strategic Planning, Management, IT Operations, Enterprise Software, Leadership, Project Management, Software Development, Vendor Management, Databases, SDLC, Servers, SaaS, Microsoft SQL Server, Business Analysis, Telecommunications, Change Management, Integration, Networking, VMware, ERP, Strategy, Database Design, Troubleshooting, SharePoint, Virtualization, Active Directory, ITIL, Professional Services, Information Technology, Infrastructure

Education
Webster University   1998 — 2000
MBA, MBA

U.S. Air Force Institute of Technology   1982 — 1983
MS, Computer Science

United States Air Force Academy   1976 — 1980
Bachelor of Science (B.S.), Computer Science

Park Hills High School   1972 — 1976
High School

Experience
Wells Fargo  April 2008 - Present
Wells Fargo  March 2003 - March 2008
ISD  August 2001 - October 2002
Publicis  March 2000 - August 2001
Bank of America  May 1998 - March 2000
DFS  October 1995 - May 1998
State Bar of California  June 1992 - October 1995
Owens Corning  August 1991 - May 1992
Collins & Aikman Corporation  August 1990 - August 1991
JM Family Enterprises   August 1987 - August 1990

Skills
Agile Methodologies, SDLC, Oracle, Requirements Analysis, PL/SQL, SQL, Java Enterprise Edition, XML, JavaScript, Software Project..., Java, Spring, Web Services, Database Design, Software Development

Education
Portland State University   1980 — 1983
Geology/Earth Science, General

University of Colorado at Boulder   1976 — 1977

The University of North Dakota   1975 — 1976

Experience
Porsche Financial Services  April 2015 - Present
Porsche Cars North America  January 2013 - April 2015
Porsche Cars North America  September 2010 - April 2015
JM Family Enterprises   July 2009 - September 2010
JM Lexus  March 2009 - July 2009
JM Family Enterprises   April 2007 - March 2009
Porsche Finance   January 2004 - April 2007
Accenture  2001 - 2001

Skills
Vehicles, Profit, Automobile, Automotive, Customer Retention, Customer Satisfaction

Education
The University of New Mexico - Robert O. Anderson School of Management   2002 — 2004
MBA, Marketing & Operations

Purdue University - Krannert School of Management   1996 — 2000

Experience
Verizon Enterprise Solutions  December 2012 - Present
ADT Security Services  May 2012 - January 2013
Hewlett-Packard  April 2011 - May 2012
Epsilon  April 2010 - April 2011
Motorola Mobile Devices  November 2008 - April 2010
Motorola  November 2008 - August 2009
JM Family Enterprises   February 2008 - November 2008
Avocent  June 2007 - March 2008
Sprint-Nextel  August 2006 - June 2007
Fannie Mae  November 2005 - August 2006

Skills
Agile Methodologies, Java, Java Enterprise Edition, Databases, SOA, Spring, XML, PMP, ERP, Software Development, Software Project..., Web Services, Scrum, Requirements Analysis, Enterprise Architecture, Hibernate, Oracle, Spring Framework

Education
Sri Venkateswara University   1993 — 1997
B.Tech, Computer Science & Engg

Sandur Residential Composite Junior College   1986 — 1991

Experience
jmfamily   January 1997 - Present
JM Family Enterprises, Inc.   January 1997 - Present
JM Family Enterprises   1997 - Present

Education
University of Alabama   1979 — 1982

Experience
Reed Data, Inc.   January 2012 - Present
PCG  October 2010 - December 2011
MDI Healthcare Solutions  July 2009 - October 2010
Reed Data, Inc.   August 2004 - June 2009
Reed Data, Inc.   August 2004 - September 2006
ReClaim, LLC   May 2001 - July 2004
JM Family Enterprises   April 2000 - May 2001
Reed Data, Inc.   August 1984 - April 2000
Miscellaneous  September 1980 - July 1984

Skills
Full SDLC, PMP, Data Warehousing, SDLC, Business Intelligence, Software Development, Agile Project Management, Project Management, Scrum, Enterprise Architecture, SOA, Management, Databases, Program Management, Integration, Business Process, Process Improvement, Business Analysis, PMO, Enterprise Software, Consulting, Leadership, Vendor Management

Education
Rollins College - Crummer Graduate School of Business   1987 — 1990
MBA

University of Florida   1977 — 1980
BSBA, CIS

Experience
Vantiv  October 2009 - Present
Wachovia Bank  August 2006 - September 2009
Fifth Third Bank  October 2003 - August 2006
JM Family Enterprises   1997 - 2003
CSX Technology  1996 - 1997
Fidelity National Information Services  September 1992 - August 1996
Associated Merchandising Corporation  1987 - 1991

Skills
Business Continuity, Vendor Management, Financial Management, Purchasing, Executive Management, Disaster Recovery, Enterprise Architecture, IT Management, Data Center, Capacity Planning, Vendor Relations, ITIL, Process Improvement, Change Management, MVS, IT Operations, Security, IT Strategy, Team Building, Program Management, Banking, Team Leadership, Performance Management, CICS, Strategic Planning, Documentation, PCI DSS, Risk Management, Problem Solving, SOX, Compliance, Mainframe, Budgeting, Contract Negotiations, Operations Management, Contract Negotiation, Integration, Operating Systems, DB2, Visio, Coaching, Software Documentation, Outsourcing, Budgets, Business Process..., SDLC, Infrastructure, Business Intelligence, Managerial Finance, Sarbanes-Oxley Act

Education
Almeda University   2009 — 2014
Master of Science (MS), computer information sustems

Almeda University   2005 — 2009
BS, Computer Information Systems

Rutgers, The State University of New Jersey-New Brunswick   1977 — 1981
Business

Experience
JM Family Enterprises   October 2007 - Present
World Savings  2005 - 2008
World Savings and Loan Association, Golden West Financial   2005 - 2008
World Savings (Wachovia Bank)   2005 - 2007

Skills
CICS, DB2, JCL, Disaster Recovery, MVS, Mainframe, Vendor Management, Data Warehousing, COBOL, ITIL, Process Improvement, Integration, Enterprise Architecture, Websphere, Data Center, Visio, Business Intelligence, SQL, SDLC, IT Management, Software Project...

Education
University of Phoenix   2000 — 2002
Master of Business Administration (MBA), Technology Management

Penn State University
Bachelor's degree, Accounting

Experience
JM Family Enterprises   District ManagerJM&A2006 - Present

Education
Southern Arkansas University   1987 — 2000

Experience
PatriotRE   March 2007 - Present
JM Family Enterprises   2005 - 2009
Patriot Financial Group, LLC   January 2002 - May 2005
THE CREDIT STORE, INC   1999 - 2002
PRIMUS AUTOMOTIVE FINANCIAL SVCS   1995 - 1998

Education
Shorter University
BSBA

Experience
Actavis plc  December 2012 - Present
Watson Pharmaceuticals  August 2008 - December 2012
JM Family Enterprises   June 2006 - June 2008
NCCI  March 2001 - June 2006
The Answer Group  September 1999 - March 2001

Skills
Cross-functional Team..., SDLC, Troubleshooting, Outsourcing, Project Management, Visio, Management, Business Process, CRM, Project Delivery, Budgets, Information Technology, Leadership, Networking, PMO

Education
University of Phoenix   1999 — 2001
MS, Computer Information Systems

University of South Florida   1994 — 1997
BA, English, Chemistry

United States Naval Academy   1990 — 1994
English

Experience
JM Family Enterprises   March 2007 - January 2012
JM Family Enterprises   September 2005 - March 2007
Coca-Cola Enterprises Inc  November 2004 - September 2005
Coca-Cola Enterprises Inc  February 2000 - November 2004
Coca-Cola USA Fountain   February 1997 - February 2000

Skills
Forecasting, Cross-functional Team..., Program Management, Budgets, Analysis, Process Improvement, Business Analysis, Vendor Management, Leadership, Business Process

Education
San Diego State University-California State University   1992 — 1995
Bachelor of Arts in International Business, Business

San Diego State University-California State University   1992 — 1995
Bachelor's degree, International Business

Experience
ACI Worldwide  April 2014 - Present
Citrix  April 2013 - April 2014
Citrix Systems  June 2012 - March 2013
Citrix Systems, Inc.   April 2011 - June 2012
Citrix Systems  May 2009 - March 2011
Citrix Systems, Inc.   January 2008 - April 2009
HR Experts   August 2006 - December 2007
Linens N Things  November 2004 - August 2006
JM Family Enterprises   November 1997 - June 2002
Office Depot  1995 - 1997

Skills
Employee Relations, Organizational..., Recruiting, Workforce Planning, Mergers, Executive Coaching, Project Management, Team Leadership, Talent Management, Onboarding, HRIS, Performance Management, Personnel Management, Strategy, Human Resources, Mergers & Acquisitions

Education
University of South Carolina - Darla Moore School of Business   1989 — 1991
Master's degree

Syracuse University - Martin J. Whitman School of Management   1985 — 1988
Bachelors of Science, Business and Public Relations

Experience
Protective Life  June 2010 - Present
JM Family Enterprises   October 2004 - May 2010
AutoNation  September 2003 - October 2004
Napleton Auto Group  June 1999 - September 2003

Skills
Profit, Dealers, Automobile, Sales Process, Customer Satisfaction, Sales Management, Vehicles, Sales, Automotive, Customer Retention, Team Building, New Business Development, Insurance, Negotiation, Management, Account Management, Selling, Pricing, Cold Calling, Sales Operations, B2B, Competitive Analysis, Forecasting, Inventory Management, Sales Presentations, Direct Sales, Marketing, Market Planning, Selling Skills, CRM, Business Planning, Retail, P&L, Finance, Training, Operations Management, Marketing Strategy, Leadership, Coaching, Recruiting

Education
De La Salle Institute

Saint Xavier University
Bachelor of Arts, International Business

Experience
JM Family Enterprises   April 2011 - Present
JM Family Enterprises   January 2010 - July 2011
JM Family Enterprises   February 2007 - March 2009
JM Family Enterprises   1999 - 2007
Home Life Insurance Company  1990 - 1993

Education
University of Florida - Warrington College of Business Administration   2001 — 2003
MBA, Finance

Rutgers University-New Brunswick   1986 — 1990
B.A., Economics, Finance, Accounting

Experience
Momentum Consulting Corp   November 1999 - Present
GMAC Financial Services  2009 - 2010
JM Family Enterprises   2005 - 2010
GMAC  2009 - 2009

Skills
Cognos, Data Warehousing, Teradata, SSIS, SQL, Requirements Analysis, SDLC, OLAP, Dimensional Modeling, Business Intelligence, Data Modeling, ETL, Business Analysis, Microsoft SQL Server, Data Integration, Oracle, Databases, Integration

Education
Universidad de Los Andes   1975 — 1980
Ingeniaria, Sistemas

Universidad de los Andes   1975 — 1980
Engineering, Systemas y Computadores

University of Michigan   1976 — 1978
MS, Computer Science

Experience
JM Family Enterprises  

Skills
Automotive, Accounting, Process Improvement, Forecasting, Microsoft Excel, Customer Satisfaction, Leadership, Inventory Management, Team Building, Employee Relations, Sales Management, Human Resources

Education
Siena College
Mathematics

Experience
Remax Advantage Plus  March 2010 - Present
JM Family Enterprises   December 1997 - March 2009
JM Family Enterprises   December 1997 - January 2005
Deerfield Beach Hilton   March 1994 - December 1997
Deerfield Beach Hilton   1994 - 1997

Skills
Meeting Planning, Event Planning, Hotels, Customer Satisfaction, Microsoft Office, Event Management, Budgets, Management, Menu Development, Retail, Recruiting, Process Scheduler, Project Planning, Sales, Banquets, Inventory Management, Public Relations, Hospitality, Catering, Contract Negotiation, Outlook, Leadership, Training, Customer Service, Purchasing, Marketing, Team Building, Real Estate, Time Management, Marketing Strategy, Account Management

Education
Queensborough Community College   1968 — 1970
Associates Degree, Business Administration

Experience
JM Family Enterprises   April 2004 - Present
JM Family Enterprises   February 1996 - April 2004
Telesat Cablevision   August 1987 - December 1995
Waste Management  October 1983 - August 1987

Skills
Management, Automotive, Forecasting, Analysis, Marketing, Budgets, Operations Management, Public Speaking, Public Policy, Non-profit Leadership, Non-profit Board..., Customer Satisfaction, Pricing, Inventory Management, Process Improvement, Business Planning, Financial Analysis, Strategic Planning, Accounting, Finance, Profit, P&L, Team Building, Managerial Finance, Automobile, Financial Reporting, Executive Management, Customer Retention

Education
The College of New Jersey
BS - Business, Accounting

Experience
JM Family Enterprises   June 2011 - Present
Aequicap Insurance Company   December 2009 - March 2011
Meritas LLC  June 2008 - December 2009
Meritas LLC  May 2006 - June 2008

Skills
Mergers, Financial Modeling, Financial Analysis, Budgeting

Education
University of Florida   2002 — 2006
Bachelors Degree

North Broward Preparatory   1999 — 2002

Experience
DMEautomotive  February 2012 - Present
JL Family Ventures   April 2009 - February 2012
DME Automotive  2012 - 2012
JM Family Enterprises   January 1990 - March 2009
RGIS  1988 - 1989
Transamerica  1987 - 1988

Skills
Sales, Customer Retention, Sales Management, Inventory Management, Sales Process, Account Management, Profit, Customer Satisfaction, Automotive, Retail, Sales Operations, Strategic Planning, New Business Development, Operations Management, Automobile, Strategic Partnerships, Selling, Pricing, Budgets, Vehicles, Strategy, Management, Negotiation, Marketing, B2B, Customer Service, Process Improvement, Purchasing, Marketing Strategy, Product Development, Salesforce.com, SEM, SEO, Competitive Analysis, Training, Contract Negotiation, CRM, Forecasting, Lead Generation, Team Building, Direct Sales, Analysis, Business Development, Direct Marketing, Email Marketing, Product Marketing, Market Research, Advertising, Cross-functional Team..., Cold Calling

Education
University of Dayton   1983 — 1987
BA, Communication Management

Experience
Schumacher Auto Group  July 2012 - Present
TLO  January 2012 - May 2012
TLO  January 2012 - May 2012
Jari Research   October 2008 - October 2010
Brodart Co  June 2006 - September 2008
JM Family Enterprises   November 1997 - June 2006

Education
Rochester Institute of Technology
Bachelor of Science, Business Administration

Experience
LoJack Corporation  2013 - Present
Ford - ESP   2009 - 2013
JM Family Enterprises   2006 - 2008
Lithia Motors  2004 - 2006
Ron Tonkin Auto Group   2001 - 2004
Washington County Sheriff's Office  1990 - 2002

Skills
Sales Process, Coaching, Process Management, Sales Management, Team Building, Problem Solving, Profit, Profitability, Inventory Management, Process Improvement, Strategic Planning, Competitive Analysis, Training, Management, Negotiation, New Business Development, Automotive Aftermarket, Sales Operations, Selling Skills, Dealers, Account Management, Customer Retention, Customer Satisfaction, Business Strategy, Leadership, Dealer Management, Program Management, Finance, Forecasting, Strategy, Sales

Education
Portland State University - School of Business   1992 — 1998
MBA, Business

Western Oregon University   1988 — 1991
BA, Public Administration

United States Army   1984 — 1988

Experience
JM Family Enterprises   March 2002 - Present
E&J Truck Accessories   January 2000 - December 2008
Jim Butler Chevrolet  1984 - December 2000

Skills
Reynolds, Team Building, Automobile, Dealer Management, Profit, Sales Process, Warranty, Customer Satisfaction, Dealers, Process Improvement, Automotive, Customer Retention, Parts, Forecasting, Negotiation, Automotive Repair, Vehicles, Automotive Aftermarket, Sales Management, Sales, Customer Service, Account Management, Sales Operations, Inventory Management, Training, Strategic Planning

Education
ITT BAILEY TECH AUTO DIESEL

Ranken Technical College
Automotive Engineering Technology/Technician

St Charles Community College

Experience
JM Family Enterprises   November 2009 - Present
United Credit and Collections   January 2004 - October 2009

Education
Ranken Technical College   2006 — 2009
Associate's degree, Industrial Technology

Experience
JM Family Enterprises   March 2013 - Present

Skills
Automotive, Profit, Customer Retention, Customer Satisfaction, Dealer Management, Warranty, Forecasting, Sales Management, Financial Analysis, Team Building, Finance, Sales, Reynolds, Customer Service, Microsoft Office, Microsoft Excel, Inventory Management, Managerial Finance, Financial Reporting, Purchasing, Dealers, Automotive Aftermarket, Vehicles, Automobile

Education
University of Colorado Colorado Springs   1997 — 2000
Bachelor of Science (BS), Banking, Corporate, Finance, and Securities Law

University of Colorado Colorado Springs   1997 — 2000
Bachelor's of Science, Banking, Corporate, Finance, and Securities Law