MBNA Company
Industry: Bank
DescriptionMBNA Corporation was a bank holding company and parent company of wholly owned subsidiary MBNA America Bank, N.A., headquartered in Wilmington, Delaware, prior to being acquired by Bank of America in 2006. In December 2016, UK-based Lloyds Banking Group purchased MBNA from Bank of America for £1.9 billion. Customer service: 0345 606 2062 Headquarters: Chester Founder: Charles Cawley Founded: 1982 Acquisition date: 1 January 2006 Type of business: Bank
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2,231 MBNA employees in database. Find out everything there's to know about MBNA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
MBNA Employees
Bank of America January 1995 - Present
Bank of America April 2013 - Present
Bank of America January 2011 - 2013
Bank of America 2009 - 2011
MBNA 2000 - 2011
MBNA 1995 - 2000
Skills
Call Centers, Leadership, Risk Management, Management, Banking, Credit, Customer Retention, Credit Cards, Training, Marketing Strategy, Sales Management, Recruiting, Sales, Team Leadership, Operations Management, Marketing, Vendor Management, Customer Service..., Performance Management, Loans, Strategic Planning, Customer Experience, Customer Acquisition, Customer Engagement, Project Management, Credit Management, Credit Risk, Process Improvement, Relationship Management, Financial Services, Portfolio Management
Education
University of Southern Maine 1995 — 1996
Northeastern University 1988 — 1990
Northeastern University
University of Southern Maine
General Studies
Intouch Solutions April 2014 - Present
Razorfish August 2012 - March 2014
Ryan Partnership October 2009 - August 2012
OgilvyAction March 2005 - October 2009
Unilever 2002 - 2004
MBNA 1995 - 2002
Skills
Integrated Marketing, Multi-channel Marketing, Cross-functional Team..., CRM, Marketing, Management, Interactive Marketing, Digital Marketing, Customer Insight, Negotiation, Marketing Strategy, Marketing Communications, Account Management, Shopper Marketing, Digital Strategy, Social Media Marketing, Social Media, Digital Media, Mobile Marketing, Mobile Technology, Mobile Advertising
Education
Northwestern University - Kellogg School of Management 1999 — 2002
MBA, Marketing Strategy, Management & Organizations, Organizational Behavior
University of Wisconsin-Madison 1991 — 1995
BA, Journalism and Advertising
Opulent Management Group December 2012 - Present
Opulent Media Group September 2010 - Present
The League Media Group September 2007 - September 2010
Bank of America December 2003 - March 2008
MBNA December 2003 - April 2005
Rent-A-Center January 1999 - October 2002
Verizon Business August 1998 - January 1999
Skills
Photography, Web Development, Event Planning, Customer Service, Account Management, Promotions, Direct Marketing, Marketing Strategy, Email Marketing, Social Media Marketing, Team Building, Social Media, Team Management, Microsoft Office, Concert Production, Project Management, Business Development, Management, Start-ups, Graphic Design, Social Networking, Online Advertising, Online Marketing, Small Business, Entrepreneurship, Advertising, SEO, Entertainment, E-commerce, Event Management, Marketing, Marketing Communications, Digital Media, Lead Generation, Brand Development, Market Research, Integrated Marketing, Public Relations, Strategy, Facebook, Sponsorship
Education
Norfolk State University 1994 — 1998
Business Management
University of Maryland College Park 1995 — 1996
Business
Arts High School 1990 — 1994
Fine Art
Sync Payments March 2011 - Present
American National Payments January 2006 - March 2011
American National Payments August 2005 - March 2006
Commerce Bank May 2004 - August 2005
MBNA/Bank of America 1997 - 2004
MBNA America 1997 - 2003
MBNA 1997 - 2002
Skills
Payments, Electronic Payments, Mergers, Product Development, Negotiation, Credit Cards, Credit, Banking, Merchant Services, Acquiring, Payment Systems, Leadership, POS, Debit Cards, Mobile Payments, Sales Management, Payment Card Processing, Mergers & Acquisitions, Selling, New Business Development, Sales, Executive Management, Management, Payment Gateways, Strategic Partnerships, Training, E-commerce, Customer Service, Mobile Commerce, Cards, Relationship Management, E-payments, Start-ups, Financial Services, Loyalty Programs, Customer Acquisition, Transaction Processing, Payment Services, ACH, Payment Industry, PCI DSS, Customer Retention, Product Management, Payment Cards
Education
Northwood University 1996 — 2001
Bachelor of Business Administration
Parkway Central 1991 — 1996
High School
Regions Financial Corporation June 2014 - Present
The Bancorp Bank March 2006 - June 2014
MBNA July 1989 - March 2006
MBNA America January 2005 - February 2006
MBNA America April 2000 - December 2004
MBNA America January 1997 - January 2000
MBNA America January 1990 - January 1997
Skills
Risk Assessment, Loans, Risk Management, OFAC, Bank Secrecy Act, Financial Services, Banking, Credit, Financial Risk, Compliance, Budgets, USA PATRIOT Act, Quality Auditing, Internal Audit, Due Diligence, AML, Auditing, Portfolio Management, KYC, Credit Cards, Mortgage Lending, Commercial Lending
Education
American Bankers Association Compliance School
Oglethorpe University 1985 — 1989
BA, Business Admin and Behavioral Science
McCormick & Company June 2014 - Present
Maryland Masonic Homes November 2009 - June 2014
EMA March 2005 - November 2009
MBNA August 2000 - March 2005
Skills
Compensation, Employee Relations, Benefits, Employment Law, Metrics, HRIS, Performance Management, HR Policies, Payroll, FMLA, Onboarding, Organizational..., HR Strategy, Legal Compliance, Employee Engagement, Job Descriptions, Employee Handbooks, Discrimination, Coaching, Workforce Planning, Job Evaluation, Succession Planning, Talent Management, Benefits Administration, Employee Benefits, Interviews, Deferred Compensation, Training, New Hire Orientations, College Recruiting, Recruiting, Applicant Tracking..., Talent Acquisition, Compensation & Benefit, Leadership, Hiring, Personnel Management, Human Resources, Labor Relations, HR Consulting, Compensation & Benefits
Education
Towson University 2005 — 2009
M.S.
Penn State University 1996 — 2000
B.S.
M&T Bank August 2015 - Present
M&T Bank May 2013 - August 2015
TD Bank May 2005 - May 2013
MBNA 1998 - 2005
Skills
Credit, Commercial Lending, Management, Team Leadership, Training, Banking, Loans, Portfolio Management, Small Business Lending, Risk Management, Commercial Banking, Credit Analysis, Sales, Relationship Management, New Business Development, Real Estate, Consumer Lending, Small Business, Mortgage Lending, Retail Banking, Underwriting, Loan Origination, Finance, Credit Risk, Lines Of Credit, Financial Analysis, Cash Management
Education
Penn State Univ. 1993 — 1997
Bachelor of Science, Business Management & Operations
Springfield HS 1990 — 1993
Ameriprise Financial Services, Inc. May 2009 - Present
Janney Montgomery Scott October 2003 - May 2009
MBNA September 2002 - June 2003
Education
Penn State University 1995 — 2003
Bachelor of Science, Industrial Engineering
Thomas Jefferson High School 1991 — 1995
Wilmington University July 2014 - Present
BNY Mellon August 2012 - Present
ManageSmarter - www.trainingmag.com 2009 - Present
BNY Mellon June 2008 - August 2012
pnc June 2008 - July 2010
The Keane Organization June 2006 - June 2008
Reliance Standard Life Insurance Company August 2004 - June 2006
MBNA June 2003 - June 2004
MBNA June 2000 - June 2003
Skills
Building Relationships, Organizational Learning, Organizational..., Workplace Learning, Organizational..., Leadership Development, Leadership, Project Management, Management, Training, Coaching, Problem Solving, Strategic Planning, Succession Planning, Team Leadership, Staff Development, Business Process..., Change Management, Strategy, Team Building, Instructional Design, Corporate Communications, Policy, Employee Training, Analysis, Process Improvement, Organizational..., Business Analysis, Performance Management, Public Speaking, Financial Services, Talent Management, Interviews, Employee Engagement, Vendor Management, Workshop Facilitation, Program Management, Training Delivery, Administration, Professional..., Management Consulting, Conflict Resolution, Onboarding, Personnel Management, Recruiting, Career Development, Executive Management, Human Resources, Budgets
Education
Wilmington University 2010 — 2014
Doctorate, Education - Organizational Leadership
Neumann University 2007 — 2009
M.S., Strategic Leadership & Organizational Development
University of Delaware - Lerner College of Business and Economics 2000 — 2004
B.S., Finance and Business Management
Liberty Mutual Insurance January 2015 - Present
Specialized Education Services Inc (SESI) September 2009 - Present
Delaware North Companies 2013 - Present
Dulaney High School October 2004 - Present
Progressive Insurance September 2004 - August 2008
Baltimore County Public Schools September 2003 - June 2004
MBNA September 2002 - August 2003
Skills
Insurance, Claim, Policy, Property Damage, Negotiation, Accident, Leadership, Financial Risk, Risk Management, Public Speaking, Property
Education
Oberlin College 1997 — 2001
B.A., Pre-law, Economics & Sociology
Cardinal Hayes High School 1996 — 1997
St. Raymond's High School for Boys 1993 — 1996
Capital One August 2015 - Present
Capital One February 2014 - August 2015
Capital One February 2012 - February 2014
ING DIRECT USA 2008 - February 2012
ING DIRECT 2003 - 2008
MBNA 2002 - 2003
MBNA America 2002 - 2003
Arthur Andersen 1998 - 2002
Skills
Team Leadership, Financial Analysis, Sarbanes-Oxley Act, Team Building, Accounting, Customer Experience, Leadership, Strategic Financial..., Finance, Call Centers, Banking, Financial Modeling, Financial Services, Business Analysis, Portfolio Management, Financial Risk, Process Improvement, Vendor Management, Risk Management, Cash Management, Customer Service, Retail Banking, Analytics, Financial Reporting, Business Process..., Internet Banking, Agile Methodologies, Credit, SDLC, MIS, Internal Controls, Executive Management, Forecasting, Operational Risk..., Treasury Management
Education
Pennsylvania State University-Great Valley Graduate Center 2004 — 2008
Master of Business Administration (M.B.A.)
Villanova University 1994 — 1998
Bachelor’s Degree
Messenger Eagle Communications March 2014 - Present
R & S Consulting December 2013 - March 2014
Archdiocese of Baltimore February 2013 - December 2013
Central Association of the Miraculous Medal January 2008 - January 2012
R & S Consulting January 2005 - January 2008
mbna 1999 - 2005
Skills
Community Outreach, Program Development, Social Media, Media Relations, Editing, Leadership Development, Newsletters, Marketing Strategy, Planned Giving, Teaching, Marketing, Leadership, Press Releases, Team Building, Social Media Marketing, Nonprofits, Fundraising, Public Speaking, Strategic Planning, Management, Event Planning, Board Development, Public Relations
Education
Niagara University 1981 — 1985
Bachelor of Science (BS), Economics/commerce
st pius x
st pius x
School District of Hillsborough County October 2014 - Present
Creative Child Care August 2012 - August 2014
Pickerington Local Schools January 2014 - May 2014
U-Haul January 2011 - June 2012
JPMorgan Chase & Co November 2009 - August 2010
Feminine Health Concerns June 2001 - January 2006
CBCS June 2004 - October 2004
MBNA June 2002 - August 2002
Skills
Teaching, Tutoring, Curriculum Design, PowerPoint, Microsoft Office, Research, Curriculum Development, Lesson Planning, Educational Leadership, Microsoft Word, Higher Education, Microsoft Excel, Critical Thinking, Administration, Training, Student Affairs, Time Management, Customer Service, Leadership, Sales, Community Outreach, Editing, Creative Writing, Coaching, History, Conflict Resolution
Education
Otterbein University 2011 — 2013
The Ohio State University 2002 — 2009
Bachelor of Science (BS), Education & Human Ecology
JPMorgan Chase August 2014 - Present
JPMorgan Chase October 2012 - August 2014
JPMorgan Chase October 2011 - October 2012
JPMorgan Chase January 2007 - April 2011
Bank of America February 2006 - December 2006
MBNA June 1999 - February 2006
United States Army Reserve August 1993 - March 2003
Skills
Credit Cards, Credit, Risk Management, Portfolio Management, Credit Risk, Banking, Financial Risk, Consumer Lending, SAS, Underwriting, Vendor Management, Fraud, Loans, Credit Analysis, Commercial Lending, Analytics, Forecasting
Education
Penn State University 1987 — 1993
B.A., Political Science
Tel Aviv University 1991 — 1991
Non-Degree Program, Overseas Student Program
Youth Opportunities Unlimited March 2014 - May 2015
Cuyahoga Community College February 2013 - March 2014
PRO Unlimited October 2011 - April 2013
Bank of America April 2008 - August 2011
MBNA September 2002 - June 2006
Skills
Strong Negotiation..., Written Correspondence, General Office Skills, Banking Products &..., Problem Solving, Accounting/Bookkeeping, Client Loyalty..., Professional..., Conflict Resolution, Program Management, Training, Banking, Leadership, Leadership Development, Event Planning, Team Building, Staff Development, Customer Service, Sales, Software Documentation, Accounting, Policy, Time Management, Employee Benefits, Risk Management, Management, Recruiting, Invoicing, Interviews, Onboarding, Performance Management, Negotiation, Organizational..., Employee Relations, College Recruiting, Coaching, Human Resources, Career Development, Public Speaking, Microsoft Office, Community Outreach, Strategic Planning, Fundraising, Nonprofits
Education
University of Phoenix 2004 — 2006
Masters of Business Administration, Human Resources
Ohio University 1998 — 2002
Bachelors of Science, Communication
Business Financial Services 2005 - Present
Access World Wide January 2005 - December 2005
Krane Products July 2004 - January 2005
Americall Group September 2002 - July 2004
MBNA June 1995 - September 2002
Skills
New Business Development, Sales, Credit, E-commerce, Merchant Services, Account Management, Marketing Strategy, Business Development, Forecasting, Customer Acquisition, Call Center, Management
Education
Penn State University 1996 — 2002
Bachelor of Science, Marketing
Pennsylvania State University 1991 — 1996
Bachelor of Science, Marketing
Bank of America October 2006 - Present
MBNA May 2005 - October 2007
MBNA August 2004 - May 2005
Skills
Banking, Credit Cards, Customer Retention, Customer Service, Leadership, Relationship Management, CRM, Financial Services, Process Improvement, Vendor Management
Education
Penn State University 1998 — 2003
B.S., Business Management w/ Real Estate Minor
Barber-Scotia College May 2015 - Present
Miami Stars August 2010 - April 2015
Palm Beach Atlantic University November 2008 - August 2010
Ragsdale High Schools September 2006 - October 2008
MBNA March 2004 - June 2006
Skills
Public Speaking, Coaching, Leadership, Basketball, Recruiting
Education
Northeastern University 2010 — 2011
Masters, Leadership
Strayer University - Greensboro North Carolina 2006 — 2010
Bachelor of Science, International Business
TJX December 2012 - Present
Siegfried & Wittig Orchids October 2012 - Present
Country Cupboard Inc. May 2011 - September 2012
TJX October 2010 - January 2011
Community Services Group Inc, Lycoming/Clinton MR/IDD Residential September 2007 - April 2010
Leclerc Foods USA August 2006 - January 2007
A.C. Moore March 2006 - May 2006
CVS Caremark Corporation September 2000 - November 2005
MBNA May 1999 - August 1999
Kmart Corporation May 1998 - August 1998
Skills
Graphic Design, Digital Photography, Art, Graphics, Drawing, Customer Service, Painting, Packaging, Research, Retail, Visual Arts, Sculpture
Education
Penn State University 1995 — 2004
BA ART, Visual Art, Sculpture, Drawing, Art History minor, Art Education, Gallery Apprenticeship, Writing
Montgomery Area High School 1989 — 1995
SCM World October 2014 - Present
Penn State Center for Supply Chain Research February 2014 - Present
Supply Chain Council July 2009 - February 2014
Gartner June 2010 - October 2013
Dell July 2009 - June 2010
Dell 2007 - July 2009
Dell 2005 - 2007
dell 2002 - 2005
MBNA 2000 - 2001
Ecolab 1999 - 2000
Skills
Six Sigma, Management, SCOR, Supply Chain Management, Supply Chain, Change Management, Supply Chain..., Cross-functional Team..., Supply Management, Demand Planning, Business Process..., Strategic Sourcing, Outsourcing, Operational Excellence, Program Management, Supply Chain Operations, Demand Management, Procurement, Operations Management, Process Engineering, Strategy, ERP, Manufacturing, Forecasting, Lean Manufacturing, Process Improvement, Business Transformation, Logistics, Management Consulting, Continuous Improvement, Business Strategy, Analytics, Start-ups, SAP, Project Planning, Analysis, Leadership, Value Stream Mapping, Team Management, Cloud Computing, Business Process, Product Development, Risk Management, Governance, Product Management, Vendor Management, Business Intelligence, Project Portfolio..., IT Strategy
Education
The University of Texas at Austin - Red McCombs School of Business 2007 — 2010
MBA, Management
Penn State University 1997 — 2001
B.S. Supply Chain, Business
Pfizer Inc. May 2002 - Present
Nationwide Childrens Hospital 2009 - Present
Nationwide Childrens Hospital 2012 - 2013
MBNA 1995 - 2000
Skills
Pharmaceutical Sales, Urology, Endocrinology, Cardiology, Pulmonology, OB/GYN, Sales Effectiveness, Pharmaceutical Industry, Hospital Sales, Managed Care
Education
Ohio University 1996 — 2000
Bachelor of Business Administration (B.B.A.), Marketing
Lake Catholic High School 1992 — 1996
High School Graduate, College Prepatory
TD Bank March 2013 - Present
GHB Ventures June 2003 - Present
PNC Financial Services Group June 2008 - March 2013
Penn State University August 2007 - May 2008
Ford Motor Company June 2007 - August 2007
Bank of America February 2006 - June 2006
MBNA June 2005 - February 2006
MBNA December 2003 - June 2005
MBNA August 2002 - December 2003
MBNA June 2001 - August 2001
Skills
Credit, Leadership, Management, Financial Analysis, Business Development, Loans, Financial Services, Cross-functional Team..., Negotiation, Sales, Pricing, Financial Risk, Customer Retention, Customer Engagement, Competitive Analysis, Corporate Finance, Customer Service, Investment Management, Stock Market, Stock Trading, Investment Properties
Education
Penn State University 2006 — 2008
MBA, Corporate Financial Analysis and Planning
Penn State University 1998 — 2002
BS, Operations and Information Systems Management
Cenlar FSB June 2013 - Present
Cenlar FSB September 2009 - Present
Cenlar FSB September 2009 - May 2013
Popular Mortgage Servicing Inc November 2006 - March 2010
Popular Mortgage Servicing Inc November 2006 - July 2009
Popular Mortgage Servicing Inc November 2006 - July 2008
Homecomings Financial September 2004 - November 2006
Homecomings Financial January 2005 - January 2006
Homecomings Financial February 2005 - June 2005
MBNA March 2002 - December 2004
Skills
Loss Mitigation, Loans, Mortgage Servicing, Management, Real Estate Economics, Training
Education
Penn State University 1999 — 2004
Bachelor Of Arts, International Politics
Pennsylvania State University 1999 — 2004
Bachelor of Arts, International Politics
Citi February 2014 - Present
JPMorgan Chase December 2011 - February 2014
JPMorgan Chase July 2006 - December 2011
MBNA January 1997 - July 2006
Skills
E-commerce, Credit Cards, Analytics, Customer Acquisition, Relationship Management, Customer Experience, Financial Services, Segmentation
Education
Penn State University 1992 — 1996
BS, Marketing/MIS
AAA Mid-Atlantic May 2009 - Present
Bridgewater Jewelers April 2006 - May 2011
MBNA America September 2004 - April 2006
MBNA America November 1999 - September 2004
MBNA January 1997 - October 1999
MBNA October 1995 - December 1996
MBNA January 1994 - October 1995
MBNA April 1992 - December 1993
MBNA January 1991 - April 1992
Macy's October 1986 - January 1991
Skills
Process Improvement, Customer Service, Credit, Banking, Team Building
Education
University of Delaware 2011 — 2011
Certificate, Project Management, A
Pennsylvania State University-Great Valley Graduate Center 1992 — 1995
Masters, Management/Human Resources
University of Delaware 1980 — 1984
B.S., Textile & Clothing Merchandising
Thomas McKean High School 1976 — 1980
Diploma, College Prep
Ecklund Construction Company September 2008 - Present
Richmond American Homes (MDC Holdings, Inc.) January 2007 - October 2007
Richmond American Homes (MDC Holdings, Inc.) August 2006 - December 2006
Richmond American Homes (MDC Holdings, Inc.) August 2005 - August 2006
MBNA May 2005 - August 2005
MBNA May 2004 - May 2005
MBNA August 2001 - May 2004
Tuition Painters 2002 - 2004
Skills
Negotiation, Purchasing, Microsoft Excel, Construction Management, Financial Analysis, Customer Service, Project Management, Strategic Planning, Microsoft Office, Budget, Marketing, Process Improvement, Team Leadership, Inventory Management, Management, Microsoft Word, PowerPoint, Contract Negotiation, Team Building, Outlook, Budgets, Program Management, Strategy
Education
Penn State University 1999 — 2005
Bachelor of Science in Management Science, Information Systems, and International Business, Supply Chain Management
Universitat Pompeu Fabra 2004 — 2004
Minor in International Studies, International Studies
RCM Online Marketing Solutions January 2012 - Present
Grampstr's Pride September 2013 - Present
St. Anne's Episcopal School June 2005 - Present
Tastefully Simple 2010 - 2012
MBNA March 1997 - March 2005
PNC Bank January 1991 - March 1997
Skills
Public Speaking, Non-profits, Credit, Banking, Portfolio Management, Team Building, Customer Service, Coaching, Online Marketing, New Business Development, Sales Management, Advertising, Corporate Branding, Brand Development, Budget Reconciliation, Marketing, Leadership, Nonprofits
Education
University of Delaware 1991 — 1996
BA, Finance
Philadelphia University 1989 — 1990
Business Administration and Management, General
JP Morgan Private Bank November 2013 - Present
Bank of America June 2005 - June 2013
MBNA August 2004 - June 2005
MBNA February 2002 - August 2004
MBNA November 2000 - February 2002
MBNA July 1999 - November 2000
MBNA July 1998 - July 1999
MBNA April 1998 - July 1998
MBNA February 1994 - July 1998
Skills
E-commerce, Brand Management, Customer Acquisition, Digital Media, Analytics, Strategic Partnerships, Vendor Management, Social Media Marketing, Direct Marketing, Email Marketing, Web Analytics, Online Marketing, Online Advertising, UAT coordination, Digital Marketing, Marketing, Project Management, Sales, Management, Banking, Analysis, CRM, Financial Services, Relationship Management, Risk Management
Education
University of Delaware 2012 — 2012
Business Analyst Certificate, A
Cardinal Hayes High School 1987 — 1991
Penn State University
B.S., Kinesiology, Biomechanics, Anatomy
San Diego Gas & Electric January 2015 - Present
San Diego Gas & Electric July 2012 - January 2015
AMN Healthcare April 2010 - July 2012
AMN Healthcare June 2009 - May 2010
AMN Healthcare March 2006 - June 2009
American Strategic Management Institute May 2004 - August 2005
San Diego State University September 2003 - May 2005
RF Industries March 2000 - January 2004
Sierra Club November 1998 - April 1999
MBNA 1995 - 1997
Skills
Human Capital Strategy, Talent Management, Talent Development, Organizational..., Leadership Development, Competency Mapping, Competency Management, Job Analysis, Career Pathing, Employee Engagement, Blended Learning, Training & Development, Training Delivery, Implementing Training..., Performance Management, Performance Appraisal, Workforce Management, Balanced Scorecard, Survey Design, Sales Process, Sales Metrics, Sales Operations, Acquisition Integration, Applicant Tracking..., CRM software, Management Consulting, Excel, PowerPoint, Visio, SharePoint, Word, Microsoft Excel, Coaching, Employee Training, Talent Acquisition, Instructional Design, Program Management, Human Resources, Onboarding, Leadership, Personnel Management, CRM, HRIS, Strategy, Training, Career Development, Performance Improvement, Workforce Planning, Succession Planning, Sales
Education
University of Mannheim 2005 — 2006
Diplom-Psychologie
San Diego State University-California State University 2003 — 2006
Master of Science
Penn State University 1993 — 1997
BA
Xerox Coporate Services September 2013 - Present
Commonwealth Financial Systems, Inc. February 2012 - March 2013
Gregg & Associates, Call Center Consultants August 2008 - December 2011
Burns and McBride Energy Inc. September 2007 - August 2008
American Business Financial Services August 2001 - March 2007
Applied Card Systems May 2000 - July 2001
MBNA July 1995 - December 1999
Skills
Call Center, Training, Call Centers, Customer Service, Leadership, Management, Process Improvement, Forecasting, Sales, Recruiting, Credit, Strategy, Team Leadership, Analysis, Strategic Planning, Project Management, Human Resources, Coaching, New Business Development, Contract Negotiation, Marketing Strategy, Customer Retention, Vendor Management, Operations Management, Integration, Risk Management, Team Building, Start-ups, Business Development, Business Analysis, CRM
Education
Penn State University 1984 — 1986
Business Administration
Bishop Hannan High School
Harvest August 2011 - Present
tjschuck.com January 2004 - Present
CancerCare February 2008 - August 2011
Vincent C. Ross Institute of Accounting Research January 2006 - January 2008
MBNA May 2004 - August 2005
Skills
Web Development, Web Design, CSS, User Experience, Ruby on Rails, Ruby, Objective-C, Git, User Interface Design
Education
New York University 2004 — 2007
BA, Mathematics, Business, Computer Science
Bank of America August 2010 - Present
Bank of America January 2008 - August 2010
Bank of America August 2006 - February 2008
MBNA June 2000 - August 2006
MBNA October 1997 - June 2000
G &G Transport 1984 - 1997
Skills
Project Portfolio..., Web Project Management, Tax Accounting, Strategic Leadership, Process Improvement, Payroll Processing, Payroll Administration, Compensation..., Compensation Plan..., Compensation Plan Design, Financial Forecasting, Tax Compliance, Risk Management, Scope Management, Cost Management, Change Management, Business Readiness, Research, Portfolio Management, Leadership, Credit Cards, Payroll, Banking, Business Analysis, Management, Financial Services, Vendor Management, Project Management, Program Management, Relationship Management, Human Resources, Personnel Management
Education
Philadelphia University 1996 — 2000
MST, Taxation
Temple University 1991 — 1995
BA, Accounting
Wilmington University November 2013 - Present
Adderley Consulting, LLC November 2006 - Present
Berkshire Hathaway Home Services, Inc January 2014 - December 2014
YMCA Delaware September 2010 - January 2014
YWCA Delaware January 2010 - January 2010
Delaware Technical & Community College January 2008 - January 2010
Neighborhood House, Inc January 2008 - January 2010
MBNA/Bank of America January 2000 - January 2006
MBNA 2000 - 2006
DaimlerChrysler January 1995 - January 2000
Skills
Training, Strategy, Community Outreach, Leadership, Non-profits, Nonprofits, Strategic Planning, Program Management, Fundraising, Employee Training, Management, Grants, Youth Development, Budgets, System Administration, Marketing, Customer Service, Business Development, Research, Leadership Development, Public Speaking, Team Building, Event Planning, Staff Development, Program Development, Project Planning, Board Development, Management Consulting, Teaching, Curriculum Design, Grant Writing, Community Development, Microsoft Office, Operations Management, Workshop Facilitation, Organizational..., Recruiting
Education
Wilmington University 1995 — 1998
Education
North Carolina Agricultural and Technical State University 1984 — 1989
Bachelors
Person2Person Direct 2004 - 2008
MBNA January 2004 - September 2005
Skills
Sales, Customer Service, Marketing, Strategic Planning, Team Building, Sales Management, Microsoft Word, Marketing Strategy, Account Management, PowerPoint, Public Speaking
Education
The French Institute of Cosmetology 2010 — 2010
Esthetician, Aesthetician/Esthetician and Skin Care Specialist
Penn State University 2006 — 2008
N/A, Public Relations, Advertising, and Applied Communication
KJAY Investments LLC January 2015 - Present
Kiddie Academy July 2009 - Present
Independence Blue Cross January 2008 - January 2009
Bank of America July 2006 - January 2008
Bank of America January 2004 - June 2006
MBNA June 2001 - January 2004
Skills
Negotiation
Education
New Jersey City University 1992 — 1996
Master’s Degree, Clinical, Counseling and Applied Psychology
Upsala College 1988 — 1992
Bachelor’s Degree, Psychology
Cleveland Clinic Foundation August 1999 - Present
Bank of America June 1995 - May 1999
MBNA June 1994 - May 1999
Skills
Hospitals, Epic Systems, Healthcare, Medical Billing, Customer Service, Data Entry, Account Management, Outlook, Microsoft Office, Microsoft Excel
Education
Norfolk State University 1996 — 1998
Cleveland Heights High 1992 — 1996
Diploma, College Prep/ Diversified Health Occupations
USANA HEALTH SCIENCES July 2007 - Present
KIngdom of God September 1991 - Present
Soldiers Anointed in the Spirit March 1991 - Present
Bank of America September 2004 - October 2013
MBNA December 1998 - June 2004
Skills
Supplements, Wellness, Home Based Business, Nutrition, Preaching, Mentoring, Songwriting, Social Networking, Motivational Speaking, Social Media, Small Business, Public Speaking, Coaching, Leadership Development, Teaching, Personal Development, Entrepreneurship, Film, Gospel, Life Coaching, Fitness, Music Production, Program Development, Fundraising, Team Building, Songs, Lifestyle Coaching, Marketing, Music, Event Planning, Psychotherapy, Nonprofits, Blogging, Music Industry, Church Events, Published Author, Community Outreach, Entertainment, Training, Workshop Facilitation, Conflict Resolution, Staff Development, Leadership, Volunteer Management
Education
Grace & Peace Bible Institute 1991 — 1993
Theology/Theological Studies
Manchester Twp High School 1986 — 1988
High School Diploma, Business Relations
Ocean County Vocational-Technical School 1986 — 1988
Business Relations
Print Trends Inc. August 2008 - Present
Print Trends September 2005 - March 2008
MBNA November 1999 - January 2003
Harriosn Career Institute June 1998 - October 1999
Skills
Marketing, Sales, Social Media, Customer Service, B2B, Advertising, Entrepreneurship, Account Management, New Business Development, Marketing Strategy, Social Media Marketing, Time Management, Dye Sublimation, Email Marketing, Strategic Planning, Nonprofits, Leadership, Online Marketing, Social Networking, Trade Shows, Team Building, Market Planning, Public Speaking, Marketing Communications, Market Research, Negotiation, Sales Management, Community Outreach, Process Improvement, Team Leadership, Direct Marketing, Digital Printing, Project Planning, Large Format, Product Marketing, Social Entrepreneurship, Public Relations, Start-ups, Management, Business Development, Direct Mail, Training, Customer Satisfaction
Education
King College 2014 — 2015
Master of Business Administration (MBA), Public Relations, Advertising, and Applied Communication
King College 2011 — 2013
BBA, Business, Management, Marketing, and Related Support Services
Leadership Chattanooga 2010 — 2011
Leadership Business
Northeast State Community College 2003 — 2005
Associates, business, education
Euler Hermes North America August 2015 - Present
Eddie's of Roland Park October 2011 - August 2015
Wells Fargo September 2009 - October 2011
Home Paramount January 2007 - November 2008
MBNA January 2001 - July 2005
Education
Penn State University
Bachelor’s Degree, Psychology
zulily October 2013 - Present
HSN July 2013 - September 2013
HSN February 2012 - July 2013
HSN June 2011 - February 2012
Dick's Sporting Goods April 2010 - May 2011
Dick's Sporting Goods May 2009 - April 2010
Dick's Sporting Goods April 2007 - April 2009
Dick's Sporting Goods June 2006 - April 2007
Winston Retail Solutions August 2005 - May 2006
MBNA June 2005 - August 2005
Skills
Merchandising, E-commerce, Creative Problem Solving, Product Development, Business Analysis, Retail, Forecasting, Marketing, Training, Management, CRM, Analysis, Time Management, Email Marketing
Education
Penn State University 2002 — 2006
Bank of America 2010 - Present
Carlisle & Gallagher Consulting Group October 2008 - May 2010
Citi Group December 2004 - October 2008
Citigroup 2004 - October 2008
MBNA (Bank of America) March 1994 - December 2004
Bank of America 1995 - November 2004
MBNA 1994 - 2004
MBNA America 1994 - 2004
Electronic Data Systems 1986 - 1989
Skills
SDLC, Business Analysis, Credit Cards, Databases, Banking, PMO, Software Project..., Requirements Gathering, COBOL, Vendor Management, Integration, Requirements Analysis, Enterprise Architecture, Mainframe, DB2, Business Requirements, IT Strategy, User Acceptance Testing, PMP, SOA, Data Warehousing, Project Portfolio..., Business Intelligence, Solution Architecture, Software Development, Agile Methodologies, Visio, Systems Analysis, Release Management, IT Management, Data Modeling, Project Delivery, Disaster Recovery, Waterfall, ETL, Business Process, SharePoint, JCL, SQL, Websphere, Unix, Java Enterprise Edition, Application Architecture, CICS, TSO
Education
Ohio University 1982 — 1986
BBA, Computer Systems in Business
Amanda Clearcreek High School 1975 — 1982
Diploma, Amanda Clearcreek
American Hearing Aid Associates April 2013 - Present
Pure Intent Medical Solutions May 2012 - April 2013
Luitpold Pharmaceuticals April 2011 - November 2012
Endo Pharmaceuticals July 2006 - September 2010
MBNA August 2002 - March 2005
Skills
Sales Operations, Selling, Pharmaceutical Sales, Urology, Medical Devices, Rheumatology, Cardiology, Neurology, OB/GYN, Managed Care, Product Launch, Endocrinology, Hospital Sales, Sales Effectiveness, Sales Management, Orthopedic, Pharmaceutical Industry, Gastroenterology, Orthopedics, Product Launches, Sales Force Development, Selling Skills, Operating Room, Market Development, Healthcare, Medical Sales, Disposables, Salesforce Training, Audiology, Account Management, Hospitals, Sales
Education
Wilmington College 2009 — 2011
MBA, Health Care Administration
Penn State University 1999 — 2003
bs, kinesiology
Easton High School 1995 — 1999
N/A, N/A
Selective Insurance April 2004 - Present
Georgetown University Lombardi Cancer Center 2000 - 2004
MBNA 1997 - 2000
Skills
Employee Benefits, Workers Compensation, Deferred Compensation, Benefits Administration, Succession Planning, Onboarding, Employee Relations, Workforce Planning, Performance Management, Talent Management, Talent Acquisition, Employee Engagement, Labor Relations, HR Policies
Education
Penn State University 1994 — 1998
Bachelor of Arts (BA), Labor and Industrial Relations
BANANA MOON - MC COMPANY December 2014 - Present
Cecil College 2012 - 2013
Numeric Recruiting and Staffing 2011 - 2012
Barton Career Advisors 2008 - 2011
Hockessin Athletic Club 2007 - 2007
Bath & Body Works 2000 - 2001
MBNA 1999 - 2000
Prospector's Allegheny Rib Co. 1996 - 1999
Skills
Account Management, Social Media, Product Marketing, Applicant Tracking..., Talent Acquisition, Recruiting, Technical Recruiting, Sourcing, Contract Recruitment, Talent Management, Executive Search, HR Policies, Executive Level..., Client Development, Payroll, Benefits Administration, Training Delivery, Report Design, Department Budgeting, Expense Management, Purchasing, Credit, Interviews, Leadership, Human Resources, Management, CRM
Education
Penn State University
BS, Business
Penn State University
bachelor of science, Business Administration and Management, General
GE Capital - Franchise Finance April 2015 - Present
GE May 2013 - April 2015
GE August 2011 - April 2015
GE Capital - Commercial Distribution Finance June 2010 - August 2011
General Electric July 2008 - June 2010
Penn State University August 2006 - May 2008
GE Money June 2007 - August 2007
NVR, Inc. July 2003 - July 2006
MBNA May 2002 - August 2002
PNC Financial Services Group May 2000 - August 2001
Skills
Event Planning, Real Estate, Competitive Intelligence, Leadership, Mergers, Training, Competitive Analysis, Market Analysis, Business Development, Market Research, Segmentation, Pricing, Salesforce.com, Marketing, New Business Development, Marketing Research, Strategy, Human Resource..., Project Management, Forecasting, Data Analysis, Development Programs, Employer Branding, Recruitment Marketing, Strategic Planning, Program Management, Fundraising, Management, Marketing Strategy, Sales, Cross-functional Team..., CRM, Business Strategy, Analysis, Leadership Development, Budgets, Business Intelligence, Mergers & Acquisitions, Recruiting
Education
Penn State University 2006 — 2008
MBA, Product & Market Developmenet
Penn State University
BS, Business Management/International Business
Regent's Business School - London
International Business
Universidad de Costa Rica
International Business
Morris Hills High School September 2014 - Present
Impact Lacrosse January 2009 - Present
Wyndham Worldwide July 2005 - June 2008
Bank of America / MBNA November 2002 - September 2003
MBNA 2002 - 2003
Bank of America 2002 - 2003
Skills
Sales, Event Planning, Integrated Marketing, Financial Analysis, Social Media Marketing, Social Media, Marketing Strategy, Process Improvement, Management, Customer Service, Financial Reporting, Team Building, Marketing, Leadership, Training, Microsoft Office
Education
Penn State University 1998 — 2002
Bachelor of Science, Marketing
Universidad de Salamanca 2001 — 2001
Spanish
Citi January 2015 - Present
JPMorgan Chase March 2014 - January 2015
JSD Management, Inc April 2006 - June 2013
MBNA September 2005 - March 2006
MBNA February 2003 - September 2005
MBNA February 2001 - February 2003
MBNA June 1999 - February 2001
American Red Cross May 1995 - June 1999
Skills
Credit Risk, Account Management, Management, Selling, New Business Development, Negotiation, Credit, B2B, Team Building, Sales Management, Cold Calling, Operations Management, Credit Analysis, Training, Customer Service, Sales, Strategic Planning, Accounts Receivable, Business Development, Credit Cards, Analysis, Customer Retention, Strategy, Risk Management, Forecasting, Executive Management, Process Improvement, Financial Services, Banking, Direct Sales, Leadership, Marketing, Lead Generation, Accounting, Call Centers, Sales Presentations, Insurance, Coaching, Customer Satisfaction, Business Strategy, Product Marketing, CRM, Financial Analysis, Finance, Change Management, Mergers & Acquisitions, Portfolio Management, Team Leadership, Cross-functional Team..., Budgets
Education
Philadelphia University 1992 — 1996
BS, Management Information Systems
Kennett Square Golf and Country Club November 2005 - Present
MBNA November 1994 - November 2005
DuPont March 1988 - November 1994
Skills
Strategic Planning, Golf, Golf Courses, Team Building, Environmental..., Marketing Strategy, Budgets
Education
Longwood Gardens 1990 — 1994
Certificate in Ornamental Plants
Penn State University
Certificate, Turfgrass Management
Delaware Military Academy Volunteer August 2010 - Present
Bank of America March 2007 - February 2011
Bank of America February 2003 - February 2007
MBNA March 2001 - January 2003
MBNA April 1998 - February 2001
MBNA August 1993 - 1998
MBNA August 1990 - July 1993
Skills
Strategic Planning, Project Planning, Brand Development, People Management, Compliance Audits, Facilities Planning, Facilities Management, Vendor Management, Supplier Negotiations, Cross-functional Team..., Team Building, Marketing Communications, direct mail, Credit Cards, Print Production, Voice Over, Traffic Management, Agency Relations, Agency Negotiations, Customer Focus, Focus Groups, Public Speaking, Sales Presentations, singing, Direct Mail, Leadership, Advertising, Marketing, Marketing Strategy, Process Improvement, Account Management, Management
Education
Northwestern University 1988 — 1989
Master of Science in Advertising
Oklahoma City University 1984 — 1988
Bachelor of Arts, Mass Communications- Advertising/PR/Radio/TV/Film
John Dickinson High School 1980 — 1984
Bank of America March 2011 - Present
Bank of America January 2006 - March 2011
MBNA February 2002 - January 2006
MRI Sales Consultans of Oak Brook June 1999 - December 2001
Skills
Customer Service, Loans, Call Center, Banking, Credit, Call Centers, Management, Process Improvement, Risk Management, Outsourcing, Credit Cards, Coaching, Leadership, Relationship Management, Mortgage Lending
Education
Ohio Wesleyan University 1994 — 1998
B.A., Journalism
kristinshop.com August 2010 - Present
Alexander Dawson School 2010 - 2013
Kristin Norton April 2007 - June 2011
Providian Financial 2000 - 2004
Harrahs Entertainment 1997 - 1998
MBNA 1996 - 1998
Household International 1991 - 1996
Skills
Process Improvement, Risk Management, Strategic Planning, Project Management, Program Management, Analytics, Business Analysis, Vendor Management, CRM, Business Strategy, Mergers & Acquisitions, Management, Strategy, Cross-functional Team..., Business Intelligence, Start-ups, IT Strategy, Business Process..., Management Consulting, Team Management, SDLC, Leadership
Education
University of Pennsylvania 1997 — 1998
studied towards Masters of Technology Management
Northwestern University 1987 — 1991
BS
Mobile Tech Security March 2005 - Present
Bank of America, Global Information Security March 2011 - June 2012
ISSA 2000 - December 2010
Schooley Mitchell Telecom Consultants 2008 - July 2010
B2B Power Exchange 2008 - 2009
Boys and Girls Club Newark 2000 - 2008
Deutsche Bank July 2007 - November 2007
Clifton Gunderson LLC October 2006 - April 2007
Protiviti Inc. June 2005 - March 2006
MBNA 2002 - April 2005
Skills
Information Security, CISSP, Information Security..., Vulnerability Assessment, Security, IT Audit, Disaster Recovery, CISA, Business Continuity, Penetration Testing, Computer Security, Risk Assessment, Risk Management, Network Security, Vulnerability Management, Computer Forensics, Process Improvement, Security Awareness, Identity Management, Management, Information Technology, Security Architecture..., Virtualization
Education
Computer Tech Institute 1968 — 1969
Associate Degree
Penn State University 1964 — 1968
BS
ECS Team October 2014 - Present
CGI September 2012 - August 2014
Comcast Business Services (also New Global Telecom) April 2008 - September 2012
CGI June 1997 - April 2008
AMS 1997 - 2008
MBNA May 1996 - May 1997
Skills
Integration, Analysis, Vendor Management, Business Process..., Agile Methodologies, Project Management, Software Project..., COBOL, Requirements Analysis, Requirements Gathering, PMP, Testing, Professional Services, Business Analysis, Software Documentation, Management Consulting, SDLC, Telecommunications
Education
New Mexico State University 1992 — 1996
BA, Business Computer Systems
AOL Advertising October 2008 - Present
NetPlus Marketing June 2005 - October 2008
MBNA October 2004 - June 2005
Skills
Microsoft Office wiz, DART & Atlas from Pub..., Digital Media, Online Advertising, Analytics, Marketing Strategy, Marketing, New Business Development, Digital Strategy, Mobile Advertising, Mobile Marketing, Digital Marketing, Web Analytics, Ad Networks, Interactive Marketing, Display Advertising, Online Marketing, Strategic Partnerships, Lead Generation, DoubleClick, Advertising Sales, Integrated Marketing, Media Planning, Media Buying, Advertising, Salesforce.com, Account Management, Direct Marketing, Social Media, Customer Acquisition, Web Marketing, Behavioral Targeting, Interactive Advertising, Strategy, Content Strategy, Campaign Management, User Experience, Sales
Education
Penn State University 2000 — 2004
BA, Advertising/Public Relations, 3.67
Almac Group December 2013 - Present
Ventyx, an ABB Company December 2012 - December 2013
CardioNet August 2010 - December 2012
Elite, a Thomson Reuters business 2005 - 2010
MBNA 2001 - 2005
TV Guide Magazine Group April 2000 - February 2001
FullTilt Solutions (Aston Brooke Corporation) June 1998 - March 2000
The Boeing Company December 1996 - May 1998
Skills
Software Development, Web Applications, .NET, ASP.NET MVC, ASP.NET, ASP.NET AJAX, Microsoft SQL Server, SQL, Object Oriented Design, Design Patterns, C#, C# 4.0, C# 5.0, JavaScript, jQuery, jQuery UI, Entity Framework, CSS3, LINQ, Integration, ASP.NET Web API, WCF, Agile Methodologies, Scrum, AJAX, SSRS, Oracle, SDLC, VB.NET, Solution Architecture, DDD, TDD, Web Application Design, CSS, Web Application..., NServiceBus, RavenDB, SharePoint
Education
Penn State University
Acrometis January 2012 - August 2014
Marsh March 2010 - April 2011
First Wives World, LLC July 2007 - March 2010
MBNA / Bank of America April 2005 - February 2007
MBNA May 2004 - April 2005
MBNA August 1997 - May 2004
MBNA January 1997 - August 1997
The Kronheim Company January 1988 - January 1997
Skills
Business Development, Leadership, Management, Strategic Planning, Cross-functional Team..., Vendor Management, Negotiation, Recruiting, Budgets, Call Centers, Program Management, Banking, Risk Management, Analytics, New Business Development, Project Management, Strategy, Customer Service, Account Management, Direct Marketing, Process Improvement, Insurance, Employee Benefits, SaaS, Sales, Workers Compensation, Executive Management, Finance, Salesforce.com, Business Analysis, CRM, Managed Care, Start-ups, Relationship Management, Team Building, Strategic Partnerships, P&L Management, Sales Management, Claim, Contract Negotiation, Customer Retention, Product Management, Claims Management, Sales Operations, Financial Services, Sales Process, Business Process..., Direct Sales, Operations Management
Education
North Carolina Wesleyan College 1973 — 1977
Sedgwick CMS November 2011 - Present
Progressive Insurance August 2007 - September 2011
ADT February 2007 - August 2007
MBNA 2001 - 2007
MBNA 2001 - 2007
Skills
Insurance, Property & Casualty..., Claim, Claims Management, Liability, Casualty, Commercial Insurance, General Insurance, Legal Liability, Commercial Lines, Microsoft Excel, Call Centers, Subrogation, Banking, Microsoft Office, Outlook, Customer Service, Risk Management, Business Analysis, Process Improvement
Education
Penn State University 1998 — 2002
Telecommunications, Telecommunications
Advance Central Services, Inc. March 2014 - Present
Advance Central Services, Inc. January 2009 - March 2014
Advance Central Services, Inc. January 2006 - 2009
MBNA 2000 - 2005
Skills
PeopleSoft, Human Resources, HRIS, Payroll, Internal Communications, Employee Relations, Vendor Management, Employee Benefits, Analysis, Business Process..., Process Improvement, Event Management, Employee Training, HR Policies, Project Management, Employee Engagement, Performance Improvement, Employee Orientations, Organizational..., Managing Project Budgets, Organization &...
Education
Penn State University 1993 — 1997
Journalism/Photography
In Transition - Actively pursuing new opportunities September 2014 - Present
PetSmart November 2012 - August 2014
Hyatt Hotels Corporation February 2011 - November 2012
Capital One December 2008 - March 2011
Capital One Financial Services March 2008 - November 2008
Capital One Financial Services September 2005 - February 2008
Capital One Financial Services June 2004 - September 2005
Capital One June 2001 - June 2004
MBNA March 1997 - March 1999
MBNA April 1994 - March 1997
Skills
Digital Marketing, Integrated Marketing, Strategy, Digital Strategy, Marketing Strategy, Loyalty Marketing, CRM, Customer Experience, Customer Acquisition, Analytics, Cross-functional Team..., Marketing, Segmentation, Market Research, Management, Advertising, Strategic Planning, Leadership, Direct Marketing, SEM, Business Analysis, Direct Mail, Relationship Management, Creative Direction, Program Management, Positioning, Negotiation, Strategic Communications, Strategic Thinking, Copywriting, Sales
Education
Northwestern University - Kellogg School of Management 2006 — 2007
Executive Education, Brand Strategy, Managing New Product Development
The George Washington University 1979 — 1983
Bachelor's Degree, Statistics
JPMorgan Chase May 2005 - Present
MBNA January 1997 - January 2005
CSC January 1992 - January 1997
Skills
Project Portfolio..., PMO, Business Analysis
Education
The Pennsylvania State University 1999 — 2001
Master of Engineering
Penn State University 1996 — 2001
Masters of Engineering
The College of New Jersey 1992 — 1994
B.S. Engineering Sciences, Industrial Engineering
Trenton State College
B.S. Engineering Sciences
Trenton State College
B.S. Engineering Sciences
Rutgers University-New Brunswick 1985 — 1990
B.A. Mathematics B.A. Mathematics
Rutgers University New
B.A
Rutgers University New
B.A
The Pennsylvania State University
Master of Engineering
hibu January 2013 - Present
The Vanguard Group November 2011 - December 2012
The Vanguard Group May 2008 - November 2011
Vanguard October 2006 - May 2008
Vanguard October 2005 - October 2006
MBNA September 1999 - September 2005
MBNA America 1999 - 2005
Skills
Business Intelligence, SQL, SAS programming, Unix Shell Scripting, Statistical Modeling, Data Warehousing, ETL, Data Modeling, DB2, SAS, Data Mining, Oracle, Unix, Databases, Data Analysis, Microsoft SQL Server, Analytics, Database Design, Data Management, Integration, Perl, Data Integration, Enterprise Architecture, Data Architecture, Solaris, Data Governance, Data Warehouse..., Data Quality, Architectures, Database Marketing, Master Data Management, SDLC, Dimensional Modeling, Erwin, PL/SQL, Architecture, Shell Scripting
Education
Pennsylvania State University-Great Valley Graduate Center 2006 — 2010
MS
Pennsylvania State University-Smeal School of Business 1994 — 2000
BS
Bank of America 1999 - Present
MBNA 1999 - Present
Education
Pennsylvania State University 1995 — 1999
BS, HDFS
Bank of America June 2014 - Present
Bank of America January 2012 - June 2014
Bank of America March 2010 - January 2012
Bank of America December 2006 - March 2010
Bank of America August 2004 - October 2006
Ecount 2002 - 2004
Bank of America 1998 - 2002
MBNA America Bank 1989 - 2002
MBNA 1989 - 2002
MBNA America 1989 - 2002
Skills
Credit Cards, Banking, Portfolio Management, Credit, Financial Services, Loans, Analytics, Segmentation, Risk Management, Customer Acquisition, Executive Management, Credit Analysis, Mergers, Underwriting, Home Equity Loans, Mortgage Lending, Deposits, Marketing Strategy, Loss Prevention, Operational Risk, Debit Cards, Mentoring, Leadership, Financial Analysis, Finance
Education
Northwestern University - Kellogg School of Management 1994 — 1995
MBA, Marketing, Finance
University of Delaware 1986 — 1990
BSBA, Marketing, Finance
Transforce/ Penske Logistics July 2014 - Present
Olympus February 2014 - July 2014
Fortna January 2013 - November 2013
ProModel Corporation May 2011 - January 2013
Kadent November 2007 - April 2011
The Reading Hospital and Medical Center June 2007 - October 2007
Manpower International November 1998 - June 2007
MBNA 1994 - 1998
Skills
Employee Relations, Recruiting, Human Resources, Staff Retention, Organizational..., Applicant Tracking..., Internet Recruiting, Talent Acquisition, Technical Recruiting, Benefits Negotiation, Screening Resumes, College Recruiting, Training, Sourcing, Program Management, Management, Sales, Interviews, Temporary Placement, Personnel Management, New Hire Orientations, Hiring, Temporary Staffing, Job Descriptions, Onboarding, Staffing Services, Executive Search, HRIS, Performance Management, Contract Recruitment, Talent Management
Education
Penn State University
Letters, Arts, Science
Schuylkill valley
Barclays December 2014 - Present
JP Morgan Chase May 2011 - December 2014
JP Morgan Chase April 2006 - June 2011
Bank of America January 2006 - April 2006
MBNA 2000 - 2006
Providian Financial December 1999 - December 2000
VF Corporation 1998 - 1999
Skills
Service Delivery, ITIL, IT Service Management, Oracle, DB2, Software Project..., Release Management, Database Admin, IT Management, Production Support, Business Continuity, Solaris, ITIL 2011 Foundation..., Resource Management, IT Risk Management, Disaster Recovery, Service Management, Information Security..., Database Administration, Service Delivery..., Database Management, Information Security, Enterprise Security, Infrastructure, Management, Informix, Oracle SQL, Testing, Information Technology, SDLC, Vendor Management, IT Operations, Incident Management, IT Strategy, Integration, Process Improvement
Education
Osmania University 1992 — 1995
Masters, Computer Application
Osmania University 1989 — 1992
Bachelors, Electronics and Computer Science
St. Marys Centenary Junior college 1987 — 1989
Intermediate(+2), Maths/Physics/Chemistry
Little Flower High School 1977 — 1987
High School, School
PFFCU March 2005 - Present
GMAC Bank January 2003 - March 2005
GMAC Bank January 2003 - March 2005
MBNA March 1996 - December 2002
Skills
Risk Management, Financial Services, Portfolio Management, Analysis, Financial Analysis, Credit Cards, Analytics, Banking, Credit, Business Analysis, Financial Risk, Loans, Credit Risk, Financial Modeling, Credit Analysis, Retail Banking
Education
Penn State University 1990 — 1994
BS, Quantitative Business Analysis
DLL 2009 - Present
DLL 2007 - 2009
DLL 2002 - 2007
Access Group 1999 - 2002
MBNA 1996 - 1998
Skills
Credit Scoring, Risk Management, Analytics, Credit Risk, Consumer Lending, Credit, Business Analysis, Training & Development, Functional Design, Team Leadership
Education
Pennsylvania State University-Great Valley Graduate Center
MBA, Business
Temple University
Bachelor of Science, Education
Sallie Mae August 2014 - Present
Sallie Mae August 2011 - August 2014
Sallie Mae October 2009 - July 2011
JPMorgan Chase 2008 - November 2009
Wells Fargo Auto Finance 2003 - 2008
Wells Fargo 2003 - 2008
MBNA June 1996 - May 2003
Skills
Finance, Forecasting, SAS, Risk Management, Credit, Analysis, Analytics, Call Centers, Credit Cards, Portfolio Management, Management, Credit Risk, Process Improvement, Leadership, Banking, Business Analysis, Product Development, Financial Services, Financial Risk, Data Analysis, Executive Management, Relationship Management, Consumer Lending, Financial Modeling, Loans, Strategy, Financial Analysis
Education
Penn State University 1991 — 1996
Bank of America April 2005 - Present
MBNA 1997 - Present
Education
Penn State University 1992 — 1997
Home Based Office 2014 - Present
UST Global April 2014 - May 2015
Verizon Wireless March 2010 - May 2013
hibu April 2003 - April 2008
Harbor Management December 2005 - April 2007
Aimco Property Management April 2005 - December 2005
MBNA November 2003 - March 2005
Detroit Newspaper Agency December 1990 - January 2002
Skills
Recruiting, Microsoft Office, Customer Service, Strategic Planning, Sales, Online Marketing, Marketing Strategy, Microsoft Excel, Online Advertising, Event Management, Advertising, Social Networking, Public Speaking, Social Media, Marketing, Management, Training, Microsoft Word, Account Management, Sales Management, Leadership, Team Building, Team Leadership, PowerPoint, Business Analysis, Process Improvement, Customer Satisfaction, Time Management, Program Management, Project Management, Windows, Outlook, Leadership Development, New Business Development, Coaching, CRM, Retail, Negotiation, Analysis, Change Management, Research, SDLC, Marketing Communications, Requirements Analysis, Facebook
Education
Northwood University 1990 — 1995
Bachelor's degree Business Management/Marketing, Business, Management, Marketing, and Related Support Services
Spacelabs Healthcare October 2008 - Present
Marchex July 2008 - October 2008
Syntel November 2004 - June 2008
MBNA June 2004 - October 2004
Skills
Agile Methodologies, Quality Assurance, Visual Studio, SQL, Software Development, C++, C#, SDLC, Scrum, Software Documentation, Testing, Requirements Analysis, Embedded Systems, Software Project..., XML, .NET, Integration, SOA, Test Automation
Education
The University of Memphis 2001 — 2003
Osmania University 1997 — 2000
Bachelor of Engg
KPMG January 2005 - Present
MBNA 2003 - 2004
BNY Mellon 2002 - 2003
Skills
SDLC, Business Analysis, Requirements Analysis, IT Strategy, Project Management, Quality Assurance, Scrum, Agile Project Management, Continuous Improvement, Product Development
Education
New York Institute of Technology 2000 — 2003
Master's degree, Computer Science
Shivaji University 1995 — 1999
BS, Electronics Engg
Bank of America SEVPMBNA AMERICA1988 - 2005
MBNA 1988 - 2005
Skills
Analytics, Banking, Business Analysis, Business Development, CRM, Call Centers, Change Management, Consumer Lending, Credit, Credit Analysis, Credit Cards, Credit Risk, Cross-functional Team..., Direct Marketing, Executive Management, Financial Analysis, Financial Risk, Financial Services, Leadership, Loans, Management, Mortgage Lending, PMO, Portfolio Management, Process Improvement, Project Management, Relationship Management, Retail Banking, Risk Management, Strategic Planning, Strategy, Vendor Management
Education
Pennsylvania State University-Great Valley Graduate Center 1992 — 1995
MM, Management
Saint Joseph's University 1986 — 1990
CSC - Computer Sciences Corporation January 2013 - Present
Berkeley Technology Services - Contractor January 2011 - Present
SunGard Availability Services October 2006 - July 2010
MBNA 1996 - 2006
MBNA America 1996 - 2006
Skills
Disaster Recovery, HP-UX, Netbackup, Business Continuity, Servers, SAN, Solaris, Data Center, Storage, AIX, Virtualization, VMware, ITIL, Storage Area Networks
Education
Computer Learning Center 1994 — 1996
Diploma
Computer Learning Center 1981 — 1982
Diploma
North Carolina Central University 1980 — 1981
Vance-Granville Community College 1978 — 1980
AAS
Bank of America February 1994 - Present
MBNA February 1994 - Present
Skills
Loans, Banking, Credit, Business Development, Management, Consumer Lending, Small Business Lending, Portfolio Management, Relationship Management, Credit Analysis, Commercial Banking, Credit Cards, Commercial Lending, Lines Of Credit, Credit Risk
Education
Ohio Northern University 1988 — 1993
BNY Mellon January 2015 - Present
BNY Mellon December 2012 - December 2014
Citi May 2010 - December 2012
HSBC August 2003 - December 2010
JPMorgan Chase (Bank One) November 2000 - August 2001
MBNA April 1994 - October 2000
JPMorgan Chase (Chase Manhattan) 1981 - 1986
Skills
Payments, Credit Cards, Cash Management, Banking, Accounts Payable, Portfolio Management, Financial Services, Internal Audit, Management, Business Analysis, Treasury Management, Retail Banking, Risk Management, Relationship Management, Commercial Banking, ACH, Electronic Payments, Product Management
Education
Wilmington College 2002 — 2004
MOL, Organizational Leadership
Niagara University 1975 — 1981
Bachelor of Science (B.S.), Accounting
Barclays Bank March 2000 - Present
Barclaycard 2000 - Present
Barclays 2000 - 2008
MBNA 1998 - 2000
The Vanguard Group 1996 - 1998
Lockheed Martin 1993 - 1997
Skills
Credit Cards, Financial Services, Enterprise Architecture, Stakeholder Management, Portfolio Management, Banking, Mobile Payments, Risk Management, Business Analysis, Product Management
Education
Penn State University 1988 — 1993
BS, Mechanical Engineering
Southern Methodist University January 2012 - Present
University of Texas at Dallas October 2004 - January 2012
MBNA 2003 - 2004
Experian 1997 - 1998
Skills
COBOL, JCL, PeopleSoft, SDLC, SQL, Data Analysis, ERP, Documentation, Process Improvement, Microsoft Office, DB2/SQL, ISPF, TSO, Peoplesoft Application..., PSQuery, Oracle TOAD, PeopleTools, Oracle, PS Query, Software Documentation
Education
University of Pittsburgh 1989 — 1992
BS, Information Science
Penn State University 1986 — 1989
Taylor Allderdice High School
Bank of America March 2007 - Present
Bank of America January 2006 - March 2007
MBNA February 2004 - February 2006
MBNA September 1999 - February 2004
MBNA July 1993 - September 1999
Skills
Operations Management, Call Center, Business Management, Fraud Prevention, Mentoring, Fraud, Customer Service, Claims Management, Management, Call Centers, Project Management, Credit Cards, Analysis, Banking, Business Process, Credit, Credit Risk, Executive Management, Financial Services, Leadership, Vendor Management, Risk Management, Process Improvement, Loans
Education
Niagara University 1987 — 1991
B.S., Commerce
Seton Catholic Central 1984 — 1987
Regents Diploma, General Studies
Experian April 2014 - Present
TransUnion August 2010 - April 2014
TransUnion 2009 - August 2010
Citi December 2007 - November 2008
JPMorgan Chase January 2001 - October 2007
Fleet Credit Card Services November 1999 - January 2001
MBNA May 1994 - November 1999
Skills
Credit, Credit Risk, Loans, Operations Management, Salesforce.com, Business Relationship..., Contract Negotiation, Credit Cards, Key Performance..., BPO, Process Improvement, Underwriting, Management, Relationship Management, Call Centers, Risk Management, Financial Services, Portfolio Management, CRM, Sales Operations, Training, New Business Development, Leadership, Customer Satisfaction, Customer Retention, Banking, Vendor Management, Analytics, Executive Management, Business Analysis, Strategy, Business Development, Finance, Account Management, Customer Acquisition, Forecasting, Sales Management, Business Process..., Customer Experience, Cross Selling
Education
West Chester University of Pennsylvania 2011 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, Summa Cum Laude - With Honors
Pennsylvania State University-Great Valley Graduate Center 2008 — 2011
MBA, Business Administration
Penn State University 1989 — 1993
BS, Business Logistics
Solar Giant July 2009 - Present
PSI Group February 2008 - July 2009
SolarX Eyewear November 2006 - February 2008
First Ohio Banc & Lending March 2003 - November 2006
MBNA January 2000 - March 2003
Skills
Sales, Product Development, Negotiating Leases, Management, Managing Associates, Trade Show..., Trade Show Strategy, Sales Growth, Trade Shows, Project Management, Cold Calling, Business Analysis, Customer Retention, Negotiation, Time Management, Networking, Sales Management, B2B, Account Management, Leadership, Sales Process, Marketing, Social Media Marketing, Recruiting, Training, Sales Presentations, Selling, Direct Sales, New Business Development, Sourcing
Education
Ohio University 1994 — 1999
B.S., Sports Management
Olmsted Falls High School 1990 — 1994
Artcraft Promotional Concepts February 2013 - Present
DuTill & Daughters June 2012 - Present
Madison Art Consulting February 2011 - February 2013
Receivable Management Services (RMS) November 2010 - March 2011
Receivable Management Services January 2006 - November 2010
Equifax January 2004 - January 2006
MBNA March 2001 - August 2002
American Craft Museum (now Museum of Arts and Design) 2002 - 2002
Skills
Process Improvement, Customer Service, Project Management, Microsoft Office, Microsoft Excel, Account Management, Strategic Planning, Budgets, Outlook, Team Building, Access, PowerPoint, Microsoft Word, Research, Sales
Education
Villanova University 2010 — 2010
Six Sigma Green Belt, coursework complete
Parsons School of Design 2002 — 2003
Coursework Complete, History of the Decorative Arts
The School of the Art Institute of Chicago 1996 — 2000
Bachelor of Fine Art
Washington Twp High School
United States Steel March 2012 - Present
Firstsource Advantage August 2006 - March 2012
MBNA 2000 - 2006
Skills
Call Center, Performance Management, Call Centers, Training, Training Delivery, Management, Human Resources, Employee Training, Banking, Vendor Management, Employee Engagement, Change Management, Process Improvement, Recruiting, Leadership, Project Management, Team Building, Operations Management, Customer Service, Program Management, Leadership Development, Strategic Planning, Team Leadership, Talent Management
Education
Duquesne University 2012 — 2014
Masters of Science, Organizational Leadership
Ohio University 1996 — 2000
BA, English
Voya Financial 2006 - Present
Voya Financial May 2005 - Present
Sybase 1994 - Present
MBNA 2001 - 2004
Skills
PowerBuilder, Sybase ASE, Application Development, Struts, .NET, SQL, EAServer, SOA, Web Services, Enterprise Software, SDLC, XML, Software Development, Visio, Sybase, Java Enterprise Edition, Data Modeling, Visual Studio, C#, Requirements Analysis, Enterprise Architecture, Performance Tuning, T-SQL, Databases, Architecture, Java, Architectures, Software Project..., Oracle, Microsoft SQL Server, Data Warehousing, Database Design, Unix, Agile Methodologies, Solaris, PL/SQL, Software Design
Education
Penn State University 1975 — 1977
B.S., Computer Science
NA November 2008 - Present
KeyBank January 2004 - November 2008
National City Bank October 2001 - September 2003
Fairfax County Public Schools August 1991 - August 2001
MBNA December 1996 - January 1999
Education
Ohio University 1992 — 1996
Bachelor of Science, Education
Financial Services SVP FinanceBank of AmericaJuly 1992 - November 2012
MBNA 1992 - 2005
Skills
Credit Cards, Banking, Credit, Loans, Portfolio Management, Risk Management, Retail Banking, Payments, Executive Management, Strategic Financial..., Credit Analysis, Financial Modeling, Finance, Financial Analysis, Underwriting, Financial Risk, Business Planning, Strategy, Financial Reporting, Business Analysis, Relationship Management, Forecasting, Analytics, Business Strategy, Financial Services, Mergers & Acquisitions, Vendor Management, Credit Risk, Analysis, Consumer Lending, Treasury Management
Education
Nichols College 1990 — 1992
MBA
The Ohio State University 1981 — 1984
BA, Psychology
Shawnee High School
Discover Financial Services. January 2004 - Present
AmeriCredit August 1999 - November 2003
MBNA June 1999 - November 1999
PNC Bank June 1997 - June 1999
Discover Card October 1988 - October 1997
Skills
Call Center, Call Centers, Strategic Planning, Process Improvement, Forecasting, Credit Cards, Coaching, Strategy, Security, Mobile Devices, Banking, Customer Service, Employee Engagement, Human Resources, Time Management, Executive Management, Vendor Management
Education
Ohio University 1980 — 1986
bsc, telecommunications
Harris County May 2009 - Present
American Red Cross May 2006 - July 2008
MBNA February 2004 - May 2006
Smyrna Probation Department July 1998 - September 2003
Education
Argosy University Atlanta 2004 — 2008
Yes, MBA
Oklahoma Christian University 1990 — 1992
Yes, Psychology
Oklahoma Christian University 1990 — 1992
Psychology, Law Enforcement
Bellevue Realty Company November 2008 - Present
Microfinance Information eXchange May 2006 - October 2008
World Resources Institute June 2005 - September 2005
TechnoServe June 2004 - September 2004
Peace Corps May 2001 - August 2003
MBNA May 1999 - April 2001
Skills
Portfolio Management, Financial Reporting, Real Estate Development, Financial Analysis, Marketing, Strategic Partnerships, Process Improvement, Property Management, Client Relations, Business Development, Emerging Markets, Strategy, Financial Modeling, Entrepreneurship, Real Estate Economics, Due Diligence, Microfinance, Economic Development, Start-ups, Venture Capital, International..., Economics, Strategic Planning, Policy Analysis, Management, Business Strategy, Leadership, Commercial Real Estate, Spanish, Brazilian Portuguese, Multi Family Properties, Cross-functional Team..., Social Entrepreneurship, Grant Writing, Contract Negotiation, Commercial Leasing, Report Writing, International Business, Market Research, Sales, Collaboration, Direct Marketing, Growth Strategies, Business Planning, Relationship Building, Real Estate Financing, Microsoft Office, FileMaker
Education
UCLA Anderson School of Management 2003 — 2006
MBA, MA, Management, Latin American Studies
Occidental College 1994 — 1998
BA, Economics
Bank of America February 1995 - Present
MBNA February 1995 - December 2005
Education
Penn State University 1987 — 1991
BS, Real Estate
Merck April 2001 - Present
PSCI 1998 - 2001
MBNA 1997 - 1998
QVC 1995 - 1997
Earle Palmer Brown 1994 - 1995
Avis Rent a Car 1988 - 1994
Skills
SAS, Segmentation, Database Marketing, Data Warehousing, Access, Databases, VBA, Pharmaceuticals, Data Analysis, Analytics, Market Research, Pharmaceutical Industry, Project Management, Cross-functional Team..., Oracle, Management, Marketing Research, Data Management
Education
New York Institute of Technology 1988 — 1991
MBA
Bank of America June 2008 - Present
MBNA January 1999 - January 2006
Skills
Consumer Lending, Banking, Credit Cards, Operational Risk, Operational Risk..., Financial Risk, Corporate Finance, fiancial planning
Education
Northern Arizona University 1994 — 1998
BA, International Affairs
JPMorgan Chase June 2009 - Present
JPMorgan Chase January 2007 - November 2009
Bank One May 2004 - December 2006
Bank One March 2002 - April 2004
Bank One October 2000 - February 2002
First USA May 1999 - September 2000
First USA May 1998 - April 1999
First USA December 1997 - April 1998
MBNA November 1994 - November 1997
MBNA June 1994 - October 1994
Skills
Data Warehousing, Unix, SAS, Excel, Abinitio, Credit, Requirements Gathering, Business Analysis, Test Director, SQL, ETL, User Acceptance Testing, Data Analysis, Analytics, Quality Center, Banking, Credit Cards, Credit Risk, Data Quality, Risk Management, Requirements Analysis, Data Management, Program Management, Systems Analysis, Documentation, Quality Assurance, Visio, Data Modeling, Business Requirements, Business Intelligence, SDLC, Vendor Management, Software Project..., Oracle, Project Management, Databases
Education
Pennsylvania State University-Erie Campus 1988 — 1992
BS, Psychology
US Bank March 2012 - Present
Bridgeforce December 2011 - March 2012
Bank of America January 2006 - December 2011
MBNA February 2003 - December 2005
MBNA January 1998 - February 2003
MBNA August 1988 - December 1997
Arthur Andersen & Co September 1985 - August 1988
Skills
Forecasting, Credit, Risk Management, Credit Cards, Banking, Financial Risk, Loans, Credit Risk, Financial Services, Operational Risk..., Team Building, Call Centers, Payments, Vendor Management, Financial Analysis, Finance, Portfolio Management, Analysis, Mergers & Acquisitions, Auditing, Process Improvement, Corporate Finance, Leadership, Executive Management, Strategic Financial..., Management Consulting, Credit Analysis, Treasury Management
Education
Penn State University 1981 — 1985
BS, Accounting
Willis Capital Markets & Advisory January 2014 - Present
Willis Capital Markets & Advisory August 2009 - December 2013
Banc of America Securities June 2009 - August 2009
Banc of America Securities June 2006 - June 2009
Banc of America Securities June 2005 - August 2005
MBNA June 2004 - August 2004
Skills
Valuation, Investment Banking, Financial Modeling, Capital Markets, Private Equity, Corporate Development, Corporate Finance, Financial Analysis, Financial Institutions, Due Diligence, Mergers, Capital Structure, Capital Raising
Education
Penn State University 2002 — 2006
Finance, Finance, Accounting
Bergen Catholic High School 1998 — 2002
Altisource March 2014 - July 2015
Santander Consumer USA Inc. March 2013 - March 2014
HP Enterprise Services January 2011 - June 2012
Westwood College December 2007 - May 2011
Electronic Data Systems August 2005 - March 2010
MBNA 2000 - 2007
Accenture March 1996 - October 2000
Accenture March 1996 - October 2000
Skills
Visio, DHCP, DNS, MS Project, Frame Relay, WINS, ISDN, Networking, VoIP, Active Directory, Vendor Management, Troubleshooting, Windows Server, Microsoft Project, Technical Support, Security, IT Management, Disaster Recovery, Management, Project Management
Education
University of North Texas 2012 — 2016
Doctor of Philosophy (PhD), Curriculum and Instruction
Northcentral University 2010 — 2011
PhD, Education: Curriculum and Teaching
Amberton University 2003 — 2006
MBA, Management
Southern Illinois University, Carbondale 1980 — 1984
BS, Retail Management
St. Joseph's Collegiate Institute 2009 - 2009
AccuWeather 2005 - 2006
MBNA October 2000 - August 2002
Education
Penn State University 2003 — 2009
CAS
Full Sail University October 2009 - Present
Benedict Advertising July 2005 - September 2009
Allstate Insurance July 2003 - July 2005
MBNA 2000 - 2003
Skills
Advertising, Media Planning, Media Buying, Digital Marketing, Integrated Marketing, Online Advertising, Digital Media, Social Media Marketing, Online Marketing, Marketing Communications
Education
Ohio University 1996 — 2000
Bachelor of Business Administration, Human Resource Management
IBM November 2007 - Present
LockheedMartin June 2004 - November 2007
MBNA June 1999 - February 2004
Skills
SDLC, Requirements Analysis, SQL, Business Analysis, Integration, Unix, Oracle
Education
Osmania University
MS
Endo Pharmaceuticals August 2010 - Present
Bank of America 2006 - 2010
MBNA 2004 - 2006
CIGNA 2002 - 2004
Campbell Soup Company 2000 - 2002
Honda of America Mfg., Inc. 1995 - 2000
American Honda Motor Company, Inc. 1990 - 1995
Education
Northeastern University
Economics
NRG Energy July 2014 - Present
NRG Energy January 2013 - July 2014
Energy Plus Company February 2012 - December 2012
Energy Plus Company June 2010 - February 2012
Barclaycard June 2005 - June 2010
MBNA 1997 - 2005
TV Guide 1994 - 1997
Skills
Segmentation, Credit Cards, Database Marketing, Analytics, Direct Marketing, Customer Acquisition, Loyalty Marketing, Marketing Strategy, P&L Management, Strategic Partnerships, Multi-channel Marketing, Financial Services, Relationship Management, Banking, Marketing, CRM, Market Analysis, Strategic Planning, Vendor Management, Strategy
Education
Leadership Philadelphia 2012 — 2013
Penn State University
BA in Advertising, Advertising, Economics
Penn State University
MBA, Management
MBNA May 1985 - May 2005
Education
Penn State University 1969 — 1973
US Department of Health and Human Services March 2012 - Present
CareFirst BlueCross BlueShield 2003 - February 2012
SM Consulting 1997 - 2002
MBNA 1995 - 1997
CPSI 1989 - 1993
Computer Task Group 1984 - 1989
Skills
SDLC, Business Analysis, Requirements Analysis, Program Management, Process Improvement, PMO, Vendor Management, Risk Management, Change Management, Business Process, Project Management, Project Planning, Data Analysis, Resource Management, Visio, Business Intelligence, Enterprise Architecture, IT Strategy, MS Project, Software Project..., Requirements Gathering, Business Requirements, Business Process..., Project Portfolio..., PMP, Integration, Process Engineering, SharePoint, Analysis, Quality Assurance, Management, Cross-functional Team..., IT Management, Governance, Systems Analysis, CRM, Data Warehousing, Agile Methodologies, Solution Architecture
Education
Penn State University
BS, Accounting
TEKsystems August 2015 - Present
Bank of America June 2012 - August 2015
Bank of America August 1996 - June 2012
Bank of America June 2006 - June 2008
MBNA June 2003 - June 2006
MBNA June 2001 - June 2003
Deloitte and Touche Consulting June 1995 - August 1996
RegScan, Inc. September 1991 - June 1995
Skills
SDLC, Credit Cards, Project Management, PMO, Banking, Management, Software Development, Vendor Management, Service Delivery, Leadership, Project Portfolio..., Business Analysis, Software Project..., Requirements Analysis, IT Strategy, Process Improvement, Risk Management, Integration, Program Management, Enterprise Architecture, Visio, IT Management, Change Management
Education
Philadelphia University 1986 — 1990
Bachelors of Science, Computer Science
Bank of America November 2013 - Present
Bank of America September 2010 - October 2013
Bank of America July 2006 - August 2010
MBNA September 1997 - July 2006
Skills
Credit Cards, Access, Training, Quality Assurance, Analysis, Banking, Customer Retention, Credit, Loans, Risk Management
Education
Penn State University 1995 — 1999
Citi November 2013 - Present
Citigroup July 2011 - November 2013
Barclaycard March 2010 - July 2011
Barclaycard January 2006 - March 2010
Barclaycard September 2002 - January 2006
Juniper Bank July 2000 - September 2002
First USA 1998 - 2000
MBNA 1997 - 1998
Skills
Credit Cards, Risk Management, Fraud, Stakeholder Management, Operating Models, Portfolio Management, Analytics, Strategy, Fraud Detection, Leadership, Management, KYC, Financial Risk, AML, Operational Risk
Education
Penn State University 1992 — 1996
Bachelor of Arts (B.A.), Criminology
Comcast Cable 2013 - Present
TD 2012 - 2013
Comcast 2007 - 2011
Capital One 2006 - 2007
MBNA 2000 - 2005
IMS Health 1996 - 2000
EPS 1995 - 1997
Skills
PMO, Project Management, PMP, Software Project..., SDLC, Business Analysis, Requirements Analysis, Vendor Management, Business Process, Program Management, Integration, ITIL, Agile Methodologies, Change Management, IT Strategy, Project Delivery, Process Improvement, Release Management, Disaster Recovery, Pharmaceutics, Financial Planning, Risk Management, Change Control, Sales Management, Enterprise Systems...
Education
Penn State University
Allstate September 2011 - Present
Wells Fargo August 2012 - March 2013
Bank of America January 2005 - May 2012
MBNA January 2004 - January 2005
MBNA January 2000 - January 2004
MBNA January 1999 - January 2000
MBNA January 1997 - January 1999
MBNA March 1994 - January 1997
Skills
FHA financing, Mortgage Lending, Financial Risk, Credit Analysis, Mortgage Underwriting, Call Center, Small Business Lending, Credit Cards, Reverse Mortgages, Home Equity Lines of..., Insurance, Fixed Income Analysis, Loan Origination, Consumer Lending, Retail Banking, Small Business, Lines Of Credit, Auditing, Compliance, Loss Mitigation, Mortgage Banking, Unsecured Loans, Home Equity Loans, Risk Management, Underwriting, Call Centers, Cross Selling, Credit Risk, Residential Mortgages, Banking, Credit, Loans, Sales, Customer Service, Financial Services, Leadership, Relationship Management
Education
Penn State University 1993 — 1997
Psychology, Business, 3.65
Citi January 2014 - Present
Bank of America November 2012 - November 2013
Bank of America October 1999 - November 2012
mbna October 1999 - January 2006
Skills
Collections, Loan processing, Underwriting, Skiptracing, Fraud Detection, Microsoft Excel, PowerPoint, SharePoint, Appraisals, AS400 system, Employment Verifications, Loans, Loss Mitigation, Negotiation, Mortgage Servicing, Credit, Credit Analysis, Credit Cards, Mortgage Underwriting, Loan Servicing, Mortgage Banking, Loan Origination, Residential Mortgages, Consumer Lending, Mortgage Lending, Refinance, Commercial Lending, Banking, FHA, Finance, Lines Of Credit, Financial Risk, Cross Selling, Payments, Private Banking, Operational Risk, Settlement, Financial Institutions, Relationship Management, Funding
Education
Ohio Wesleyan University 1992 — 1996
Bachelor of Arts (BA), Economics
PNC 2004 - Present
Parkview Federal Bank 2002 - 2004
MBNA 2001 - 2003
Education
Ohio University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Finance