MBNA Company
Industry: Bank
DescriptionMBNA Corporation was a bank holding company and parent company of wholly owned subsidiary MBNA America Bank, N.A., headquartered in Wilmington, Delaware, prior to being acquired by Bank of America in 2006. In December 2016, UK-based Lloyds Banking Group purchased MBNA from Bank of America for £1.9 billion. Customer service: 0345 606 2062 Headquarters: Chester Founder: Charles Cawley Founded: 1982 Acquisition date: 1 January 2006 Type of business: Bank
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MBNA Employees
Discover Financial Services April 2014 - Present
Discover Financial Services October 2010 - April 2014
Enova Financial November 2008 - September 2010
Discover Financial Services July 2004 - November 2008
Ensured Solutions February 2002 - August 2004
LeagueMinder 2001 - 2004
LongView Consulting 2000 - 2001
MBNA August 1997 - August 2000
Skills
Product Development, Requirements Analysis, Negotiation, Risk Management, Excel, Planning, Strategic Planning, Research, Financial Analysis, Risk, Budgeting, Analysis, Analytics, Forecasting, Credit, Credit Cards, Customer Acquisition, Direct Mail, Affiliate Marketing, P&L Management, Call Center, Payments, Vendor Management, Product Management, E-commerce, Competitive Analysis, Direct Marketing, Process Improvement, Marketing Strategy, Business Strategy, Management Consulting, Strategy Development, Cross-functional Team..., New Business Development, B2B, Team Building, Business Analysis, Strategic Partnerships, Operations Management, Cross Selling, Customer Experience, Start-ups, Marketing Management, Loans, Online Marketing, Microsoft Excel, Strategy, Financial Risk, Leadership, Integrated Marketing
Education
Georgetown University 1993 — 1997
BS, Finance
Pascack Valley High School 1989 — 1993
HS
Gabriel Partners, LLC August 2015 - Present
JPMorgan Chase & Co. March 2010 - August 2015
Bank of America January 2006 - February 2010
MBNA July 1995 - December 2005
MBNA America 1999 - 2001
Skills
Risk Management, Customer Service, Call Center, Series 6, Credit Cards, Unsecured Loans, NMLS Licensed, Notary Public, MBA, Retail Banking, Call Centers, Loans, Credit, Consumer Lending, Banking, Credit Risk, Underwriting, Cross Selling, Life Insurance, Branch Banking, Personal Banking, Debit Cards, Microsoft Excel, FINRA, Microsoft Word, Financial Regulation, Teller Operations, Debt Consolidation, Team-oriented, Licensed Life, Manage Client..., General Insurance, Customer Service..., Mobile Banking, Small Business Lending, Cards, Leadership, Credit Analysis, Sales, Relationship Management, Management, Financial Risk, Financial Services
Education
John Carroll University 1998 — 2007
Master of Business Administration (MBA), Business Administration
Edinboro University of Pennsylvania
Bachelor of Science (B.S.), Business Administration
Lakeland Community College
Madison High School
Patterson-Woods & Associates, LLC / CORFAC International May 2005 - Present
Rockford Capital Partners September 2009 - Present
MBNA 2000 - 2005
MBNA 1995 - 2000
Wilmington Renaissance Corporation 1998 - 1999
Weichert Realtors 1991 - 1994
Ellis & Company 1989 - 1991
CompDesign 1987 - 1989
Skills
Commercial Real Estate, Real Estate, Commercial Leasing, Leasing, Tenant Representation, Brokerage, Negotiation, Client Representation, Due Diligence, Leases, Investment Properties, Strategy, Corporate Real Estate, Disposition, Management, Residential Homes, Real Estate Transactions, Real Estate Development, Location Intelligence, Mergers & Acquisitions, Investments, Acquisitions, Portfolio Management, Asset Management
Education
The Johns Hopkins University 1994 — 1995
M.R.E. Candidate
Duke University 1983 — 1987
B.A., Economics
Georgetown Preparatory School 1979 — 1983
Patriot Relocation Services May 2012 - Present
US Army July 2007 - July 2012
MBNA November 2001 - May 2002
Skills
Weapons Handling, Combat Lifesaver, Multi-Cultural Team..., Career Counseling, Customer Service, Warehousing, Security Clearance, Physical Security, Weapons & Tactics...
Education
Excelsior College 2011 — 2013
74 Credits, Criminal Justice/homeland Security
University of Maine at Presque Isle
Criminal Justice
Burns & McDonnell Canada July 2014 - Present
Burns & McDonnell December 2009 - December 2014
Burns & McDonnell April 2007 - December 2009
WESCO Distribution August 2002 - April 2007
Anixter October 1999 - September 2003
MBNA January 1996 - September 1999
Skills
Energy, Strategy, Program Management, Business Development, Engineering, Power Generation, Construction, Commissioning, EPC, Environmental Awareness, Civil Engineering, Security, Negotiation, Petrochemical, Sales, Consulting, Stormwater Management, Water Resources, Contract Management, Transmission, Asset Management, Asset Managment, AutoCAD, Budgets, Construction Management, Contract Negotiation, Electrical Engineering, Electric Power, Electricians, Energy Efficiency, Energy Management, Engineering Management, Facilities Management, Feasibility Studies, Gas, Leadership, Hazardous Waste..., MS Project, Management, New Business Development, Operations Management, Power Distribution, Pipelines, Power Plants, Power Systems, Primavera P6, Process Improvement, Process Scheduler, Procurement, Project Control
Education
Emerson College 1993 — 1996
BFA, Writing, Literature, and Publishing
Shaker Heights High School 1983 — 1987
Howe Military Academy
TD August 2015 - Present
PayPal June 2007 - April 2015
HSBC Card Services June 2005 - April 2007
MBNA October 2002 - April 2005
Skills
Credit Cards, Credit Risk, Risk Management, Analytics, Financial Risk, Credit, Portfolio Management, Banking, Fraud, SAS, Loans, Credit Analysis, Payments, Financial Analysis, Financial Services, Cross-functional Team..., Strategy, Management, Strategic Partnerships, Business Strategy, Fraud Prevention, E-commerce, Fraud Detection, Business Analysis, Analysis, Data Analysis, Process Improvement
Education
Golden Gate University 2010 — 2013
MBA, Management
John F. Kennedy University 2007 — 2011
M.A., Counseling Psychology
University of Richmond 1997 — 2001
Bachelor of Science, Business Administration; Computer Science
AARP 2015 - Present
AARP November 2011 - Present
AARP March 2009 - October 2011
Bank of America September 2007 - March 2009
Bank of America May 2005 - August 2007
MBNA February 2004 - May 2005
MBNA July 2001 - September 2004
Skills
Strategy, CRM, Competitive Analysis, Program Management, Product Management, Analytics, Business Development, Management, Account Management, Business Planning, Marketing, Project Management, Risk Management, Change Management, Credit Cards, Relationship Management, Investments, Credit, Banking
Education
Georgetown University 1997 — 2001
BA/BS, Sociology
Wilmington University 2008 — 2013
MBA, Business Administration
DuPont January 2014 - Present
DuPont January 2012 - December 2013
DuPont July 2010 - December 2011
Duke University - Fuqua School of Business August 2008 - May 2010
DuPont June 2009 - August 2009
Bank of America August 2003 - August 2008
MBNA 2003 - 2004
Skills
Segmentation, Strategy, Competitive Analysis, Cross-functional Team..., Financial Modeling, Leadership, Marketing Communications, Marketing, Business Strategy, Management, Strategic Planning, Business Development, Product Management, Project Management
Education
Duke University - The Fuqua School of Business 2008 — 2010
MBA, Marketing Strategy, Decision Sciences
Loyola University Maryland 1999 — 2003
BBA, Finance
HSBC December 2014 - Present
JP Morgan June 2011 - December 2014
JP Morgan September 2008 - June 2011
Bank of America June 2005 - September 2008
MBNA June 2002 - June 2005
WebPerfect August 1999 - May 2003
Education
Georgetown University 2001 — 2003
MA, International Relations
University of Maryland College Park 1993 — 1997
BA, Political Science, Spanish
Spanish American Institute 1996 — 1996
Spanish
Matawan 1989 — 1993
Taleo January 2011 - Present
Kaplan November 2007 - December 2010
Kaplan 2004 - December 2007
Kaplan 2002 - 2004
Kaplan 2002 - 2002
MBNA 1997 - 2002
Skills
SharePoint, Service Desk, Team Management, Windows 7, Web Applications
Education
Kaplan University 2007 — 2009
Masters or Science, Information Technology
Florida Atlantic University 1998 — 2002
Bachelor of Business Administration, Computer Information Systems
Sol Vista June 2009 - Present
University of Maryland January 2009 - Present
USGBC National Capital Region Chapter January 2008 - December 2011
Holland & Knight LLP June 2006 - June 2009
JHU Real Estate Forum January 2007 - March 2009
Whiteford, Taylor & Preston LLP June 2003 - July 2006
MBNA September 1999 - August 2001
Skills
Real Estate Development, Sustainability, Real Estate, Green Building, Renewable Energy, Energy, Energy Efficiency, Energy Management, Executive Management, Web Services, Real Estate Financing, Non-profit Boards, LEED, Commercial Real Estate, Real Estate Economics, LEED AP, Cleantech, Zoning, Sustainable Development, Sustainability..., Strategy, Sustainable Business, Sustainable Energy, Entrepreneurship, Energy Conservation, Investment Properties, Start-ups, Acquisitions, Disposition, Real Estate Transactions, Solar Energy, Climate Change, Energy Policy, Finance, Contract Negotiation, Strategic Planning
Education
The Johns Hopkins University - Carey Business School 2005 — 2007
MS, Real Estate, 3.9
University of Baltimore School of Law 2001 — 2004
JD, Law
Frostburg State University 1994 — 1999
BS, Political Science
Citi September 2014 - Present
JPMorgan Chase August 2013 - September 2014
Bank of America June 2010 - July 2013
Bank of America November 2009 - May 2010
Bank of America December 2006 - November 2009
MBNA March 1997 - December 2006
MBNA June 1995 - March 1997
CIM Concepts, Inc. June 1994 - June 1995
Skills
Organizational..., Detail Orientation, Corporate Communications, Administrative..., Office Administration, Confidentiality, Flexibility, Leadership, Credit Cards, Strategy, Visio, Budgets, Outlook, Payroll, Administration, Customer Service, Microsoft Excel, Project Planning, Policy, Administrative..., Banking, Management, Risk Management, Adaptable to Changes, Credit
Education
Goldey-Beacom College 1992 — 1994
A.S., Executive Secretarial concentration Legal
Muhlenberg HS 1988 — 1992
Diploma, Business
Goldey Beacom College
B.S., Business Administration
Mark Levitt Marketing April 2013 - Present
TransCard 2011 - March 2013
Ad Hoc Advertising March 2010 - March 2011
Revolution Money/Serve from American Express July 2009 - November 2010
CardPartner 2008 - July 2009
Sonopia 2007 - 2008
MBNA 1991 - 2006
Chiat/Day--Perkins Butler 1989 - 1991
AD Direct/Ally Gargano 1986 - 1989
Wunderman 1985 - 1986
Skills
Creative Writing, Editing, Creative Direction, Credit Cards, Press Releases, Annual Reports, Commercials, Sales Brochures, Print Ads, Radio Advertising, Web Marketing, Social Media Marketing, Direct Marketing, Online Advertising, Advertising, B2B, Email Marketing, Marketing Strategy, Integrated Marketing, Marketing, Marketing Communications, Interactive Marketing, Digital Marketing, Social Media, Lead Generation, Corporate Communications, Product Marketing, Copywriting, Marketing Management, Public Relations, Financial Services, Strategy, Strategic Partnerships, Leadership, Brand Management, Management, CRM, E-commerce, Start-ups, Direct Mail, Business Development, Digital Strategy, Online Marketing, New Business Development, Sales, Facebook, Web Design, Mobile Marketing, Loyalty Programs, Brand Development
Education
Duke University 1974 — 1974
English Language and Literature/Letters
St. Paul's School 1970 — 1974
High School
Coldwell Banker Residential Brokerage June 2015 - Present
Coldwell Banker Residential Brokerage January 2015 - Present
Berkshire Hathaway HomeServices California Properties May 2013 - January 2015
McMonigle Group November 2007 - January 2015
Teles Properties July 2011 - June 2013
Coldwell Banker Residential Brokerage March 2006 - October 2010
McMonigle Group, Coldwell Banker Previews NRT 2007 - 2010
Ameriquest Mortgage Company 2004 - 2006
MBNA July 1994 - May 2004
MBNA America 1994 - 2004
Skills
Real Estate, Sales, Leadership, REO, Short Sales, Foreclosures, Investment Properties, First Time Home Buyers, Investors, Relocation, Real Estate Transactions, Residential Homes, FHA, Selling, Property
Education
Duquesne University 1990 — 1992
MBA, Econ/Finance
John Carroll University 1985 — 1989
Bachelor of Science (BS), Psychology
Community Health Systems 2014 - Present
Bank of America January 2006 - May 2013
Bank of America February 2011 - February 2012
Bank of America January 2011 - December 2011
Bank of America September 2006 - October 2010
MBNA August 2001 - January 2006
Skills
Training, Event Planning, Coaching, Customer Service, Contract Negotiation, Banking, Retail, Recruiting, Real Estate, Management, Account Management, Accounts Receivable, Account Reconciliation, Events Coordination, Customer Experience, Mortgage Servicing, Open Houses, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Budgeting, Customer Satisfaction, Compliance Management, Trade Shows, Business Travel, Health Insurance, New Hire Orientations, Program Development, Leadership, Credit, Marketing
Education
Florida Agricultural and Mechanical University
Institute of Audio Research
IncredibleOneEnterprises.com LLC October 2007 - Present
Incredible One Enterprises, LLC October 2007 - Present
Incredible One Enterprises, LLC October 2007 - Present
Incredible One Enterprises, LLC October 2007 - Present
Center for Women's Entrepreneurship December 2008 - December 2010
Mary Kay Inc. December 2001 - April 2008
MBNA August 1993 - March 2005
Skills
Marketing Strategy, Creative Development, Business Process, Coaching, Public Speaking, Strategic Planning, Business Strategy, Published Author, Creative Direction, Motivational Speaking, Entrepreneurship, Leadership Development, Executive Coaching, Leadership, Strategy, Marketing, Social Media Marketing, Training, Start-ups, Business Development, Blogging, Social Networking, Small Business, Social Media, Marketing Communications, Team Building, Business Coaching, Public Relations, Consulting, Personal Development, Business Planning, Brand Development, Management, CRM, Sales, Personal Branding
Education
Goldey-Beacom College 2001 — 2003
MBA, Marketing
University of Delaware 1993 — 1997
BA, English: Business & Technical Writing
PNC Bank January 2012 - Present
Suntech Power February 2011 - January 2012
Read Aloud Delaware March 2009 - February 2011
US Bank July 2007 - August 2008
LaSalle Bank September 2006 - May 2007
MBNA June 2004 - May 2006
Bank of America August 1993 - May 2004
Wilmington Trust Company June 1988 - July 1991
Skills
Credit, Credit Risk, Financial Analysis, Cash Flow, Risk Management, Syndications, Portfolio Management, Derivatives, Energy, Loans, Negotiation, Financial Modeling, Banking, Financial Risk, Analysis, Underwriting, Management, Financial Structuring, Credit Analysis, Lines Of Credit, Commercial Banking, Commercial Lending, Corporate Finance, Finance
Education
Georgetown University - The McDonough School of Business 1991 — 1993
MBA, Business
University of North Carolina at Chapel Hill 1983 — 1987
B.A., Economics
Delaware Claims Processing Facility Audit & Compliance ManagerAIGSeptember 2006 - January 2009
MBNA February 1997 - May 2006
Bank of America 2006 - 2006
Progressive Insurance August 1985 - February 1997
Skills
Financial Services, Risk Management, Banking, Business Process, Insurance, Auditing, Team Leadership, Internal Audit, Credit Cards, Sarbanes-Oxley Act, Financial Risk, Process Improvement, Credit, Business Analysis, Property & Casualty..., Vendor Management, Program Management, Leadership, Management, Relationship Management, Enterprise Risk..., Finance
Education
Florida State University
MS
Edward Jones Investments June 2010 - Present
EDS July 2006 - February 2009
MBNA 2001 - 2006
Conectiv 2000 - 2000
Keystone Mercy Health Plan 1990 - 1999
Southco, manufacturer of industrial fasteners 1979 - 1990
Skills
Vendor Management, Program Management, CRM, Cross-functional Team..., Management, Process Improvement, Leadership, Telecommunications, Project Management, Training, Software Documentation, Security, Team Leadership, Project Planning, Start-ups
Education
Widener University 1980 — 1990
BS, Business Management - Evening/Weekend Classes
Goldey Beacom College 1976 — 1978
University of Delaware August 2012 - Present
Fisker Automotive August 2010 - April 2012
Bank of America 2006 - November 2009
MBNA America Bank 2004 - 2006
MBNA 1993 - 2006
MBNA America Bank 1993 - 2004
Office of U.S. Senator William V. Roth, Jr. 1989 - 1993
Office of Delaware Governor Michael N. Castle 1987 - 1989
Office of Tennessee Governor Lamar Alexander 1985 - 1987
Skills
Marketing Strategy, Customer Relations, Corporate Communications, Strategic Partnerships, Strategic Planning, Business Development, Relationship Management, Public Relations, Government, Start-ups, Customer Service, Leadership Development, Entrepreneurship, Strategy, CRM, Direct Marketing, Vendor Management, Leadership, Marketing, Sales, Integrated Marketing, Management, Analytics, Cross-functional Team..., Executive Management, Business Strategy, Enterprise Software, Program Management, Competitive Analysis, Training, Team Building, Product Management, Business Planning, E-commerce, Team Leadership, Management Consulting, Lead Generation
Education
Duke University 1974 — 1978
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
University of Delaware July 2013 - Present
JP Morgan Chase June 2011 - April 2013
Apollo Global Management and Apollo Investment Corp May 2008 - August 2010
Freddie Mac April 2006 - April 2008
MBNA (acquired by Bank of America) 2004 - 2006
MBNA May 1993 - 2004
PricewaterhouseCoopers June 1980 - May 1993
Skills
Internal Audit, Banking, Corporate Governance, Accounting, Capital Markets, Mergers, Financial Services, Private Equity, SEC, Enterprise Risk..., Sarbanes-Oxley Act, Risk Management, Executive Management, Governance, Strategy, Internal Controls, Auditing, Sarbanes-Oxley, Credit, Finance, Mergers & Acquisitions, Operational Risk..., Due Diligence, Management, SEC filings, Operational Risk, Financial Reporting
Education
Florida Atlantic University 1978 — 1980
Bachelor of Business Administration (BBA), Accounting
Ruppert Landscape August 2003 - Present
TruGreen Landcare September 1998 - August 2003
Ruppert Landscape Co. August 1997 - August 1998
MBNA 1996 - 1997
Chemlawn 1995 - 1996
Skills
Certified Nursery..., Certified Pesticide..., Commercial Nutrient..., Landscaping, Landscape Maintenance, Budgets, Commercial Real Estate, Horticulture, Irrigation, Landscape Design, Contract Negotiation, Construction Management, Selling, Garden, Garden Design, Construction, Purchasing, Strategic Planning, Operations Management, Sales, Sales Management, Tree Planting, Lawn Care, Team Building, Negotiation, Trees, Plant Identification, New Business Development, Process Scheduler, Landscape Architecture, Inventory Management, Contract Management, P&L Management, Contractors, Site Planning, Turf, Residential Homes, Project Planning, Cold Calling, Account Management, Customer Service, Green Building
Education
University of Delaware 1982 — 1985
BS, Agricultural Economics
Elon University 1981 — 1981
Business
BRANDYWINE H.S. 1979 — 1981
Broward County August 2005 - Present
Urban League of Broward County July 2000 - July 2005
Urban League of Broward County May 1999 - July 2000
MBNA 1999 - 1999
Florida Atlantic University 1998 - 1999
Florida Atlantic University 1995 - 1997
Skills
Art, Non-profits, Community Outreach, Fundraising, Grant Writing, Program Development, Event Planning, Grants, Public Speaking, Nonprofits, Community Development, Volunteer Management, Government, Staff Development, Public Relations, Policy, Leadership, Event Management, Budgets, Organizational...
Education
Southern New Hampshire University 2013 — 2015
Master of Arts (MA), English and Creative Writing
Florida Atlantic University 1995 — 1999
BA, Communication
CDW July 2005 - Present
CDW July 2005 - Present
MBNA September 2004 - May 2005
Skills
Solution Selling, Consultative Selling, Software Sales, Cold Calling, Account Management, Teamwork, Team-oriented, Interpersonal Skill, Bilingual Communications, Customer Engagement, Cisco Sales Expert, VMware Sales..., HP Accredited Sales..., EMC Proven Professional, HP, Software Industry, EMC Storage, Selling, Cisco Technologies
Education
Fitchburg State College 2008 — 2010
MBA, Management
Rowan University 2000 — 2004
Bachelors of Science, Business Administration specialization in Marketing
Shentel June 2012 - Present
Orchard Brands 2006 - 2012
Norm Thompson Outfitters 2002 - 2006
Covenant Baptist Church October 2000 - January 2002
First Data Merchant Services 1996 - 2000
MBNA 1992 - 1996
Skills
Call Centers, Team Leadership, Performance Management, Customer Service, Team Building, Management, Coaching, Employee Relations, Process Improvement, Microsoft Office, Training, Call Center, Telecommunications, Vendor Management, Leadership Development, Troubleshooting, Project Management, Leadership, Process Scheduler, Human Resources, Change Management, Software Documentation, Program Management, Customer Satisfaction, Operations Management, Recruiting, Multi-unit Retail..., E-Learning, Computer Graphics, Graphic Arts, Talent Management, Hiring, Business Process..., Quality Assurance, Interviews, Project Planning, Budgets, Analysis, Inventory Management, Onboarding, Retail, Employee Engagement, Talent Acquisition, Employee Benefits
Education
Florida International University
Certified in Training and Human Resource Development, Training - HR Development
RiteMann Inc January 2009 - Present
CEO Space 2008 - 2014
CEOSpace 709 2008 - 2013
MBNA America Bank 1999 - 2009
Bank of America January 2005 - April 2007
MBNA September 1999 - January 2005
Ciba Specialty Chemicals 1996 - 1999
Olin Corporation 1982 - 1996
Skills
Team Building, Negotiation, Mergers, Purchasing, Problem Solving, Manufacturing, Banking, Competitive Advantage, Arbitration, Government Liaison, Start-ups, Entrepreneur, Strategic Planning, Public Speaking, Coaching, Capital, Business Strategy, Product Development, Business Planning, Budgeting, Planning, Customer Relations, New Business Development, Contract Negotiation, Public Relations, Mentoring, Analysis, Organizational..., Personal Development, Leadership Development, Management Consulting, Change Management, Executive Coaching, Funding, Writing, Promotions, Teaching, Marketing Strategy, Sales Management, Due Diligence, Strategy Development, Advertising, Franchising, Competitive Analysis, Non-profits, Online Marketing, Small Business, Entrepreneurship, Author and Promotions, Budgets
Education
East Carolina University 1965 — 1971
Master of Arts (M.A.), Science Education-Biochemistry
American Express March 2010 - Present
Bank of America January 2009 - March 2010
MBNA/Bank of America October 2006 - January 2009
MBNA February 2005 - October 2006
MBNA November 2003 - February 2005
Volkswagen June 2003 - September 2003
Education
Geneva College 1999 — 2003
Bachelors of Science, Business Administration and Marketing
Cape Coral High School , Cape Coral, FL 1995 — 1999
business
Bank of America May 2010 - Present
Infotrieve June 2009 - March 2010
Bank of America April 2005 - February 2009
MBNA March 2003 - April 2005
MBNA April 1999 - March 2003
MBNA August 1997 - April 1999
MeadWestvaco April 1990 - August 1997
MeadWestvaco February 1986 - April 1990
MeadWestvaco June 1985 - February 1986
Skills
Operations Management, Six Sigma, Process Improvement, Credit Cards, Management, Visio, Business Process Mapping, Leadership, Operational Risk, Policy, Business Process..., Operational Excellence, Metrics, Process Mapping, Business Control, Finance, Cross-functional Team..., Business Analysis, Banking, Risk Management, Vendor Management, Financial Services
Education
Duke University - The Fuqua School of Business 1983 — 1985
MBA, Operations
Duke University - The School of the Environment 1983 — 1985
MEM, Environmental Management
Duke University 1979 — 1983
BA, Economics
Damon Executive Event Planners, LLC January 2007 - Present
National Multiple Sclerosis Society - Delaware Chapter January 2000 - Present
Bank of America July 2004 - April 2007
MBNA America 2004 - 2007
MBNA 2004 - 2007
E.I.Dupont de Nemours January 1990 - June 2004
NABA Philadelphia 1986 - 2000
Deloitte September 1986 - January 1990
Skills
Golf, Team Building, Strategic Planning, Budgets, Program Management, Event Planning, Public Speaking, Hospitality, Project Planning, Marketing Strategy, Fundraising, Team Leadership, Customer Service, Leadership, Strategy, Research, Event Management, Marketing, Nonprofits, Social Networking, Entrepreneurship, Marketing Communications, Business Development, Public Relations, Social Media Marketing, Business Planning, Leadership Development, Contract Negotiation, Management, Coaching, Small Business, Start-ups, Social Media, New Business Development, Business Strategy, Strategic Partnerships
Education
Florida Agricultural and Mechanical University 1982 — 1986
Central High School
Central High School
Central High School
MDICS (Physicians Inpatient Care Specialists) February 2015 - Present
Chesapeake Corporate Advisors, LLC August 2011 - February 2015
Stronghold Advisors, LLC January 2007 - August 2011
Executive Sounding Board, LLC June 1999 - January 2007
Corporate Development Associates, LLC January 1998 - June 1999
GE Silicones Europe July 1995 - January 1998
GE International July 1993 - July 1995
GE Appliances July 1990 - July 1993
MBNA January 1989 - July 1990
GE (GE Capital, Corporate FP&A & Pension Fund) March 1987 - January 1989
Skills
Mergers, Business Strategy, Corporate Finance, Business Acquisition, Valuation, Corporate Development, Strategic Planning, M&A, Finance, Management Consulting, Venture Capital, Strategic Financial..., Financial Modeling, Strategy, Mergers & Acquisitions, Strategic Consulting, Negotiation, Financial Analysis, M&A experience, Private Equity, Due Diligence, Divestitures, Business Valuation, Investment Banking, Management
Education
Drexel University - LeBow College of Business
BS
Northwestern University - Kellogg School of Management
Kellogg Executive Programs
Gerson Lehrman Group April 2009 - Present
Hand & Stone Massage and Facial Spa July 2008 - Present
GWS Ventures Inc April 2008 - Present
Access Group, Inc July 2010 - March 2012
Bank Of America January 2006 - September 2007
MBNA 2003 - 2006
MBNA 1999 - 2003
Chase Merchant Services 1996 - 1999
Citibank January 1993 - October 1996
Skills
Credit, Financial Analysis, Marketing, Competitive Analysis, Mergers, Banking, Risk Management, Mergers & Acquisitions, Finance, Business Analysis, Leadership, Budgets, Management, Financial Reporting, Cash Management, Financial Services, Forecasting, Analysis, Strategy, Business Strategy, Accounting, Investments, Start-ups, Credit Cards, Change Management, Strategic Planning, Executive Management, Team Building, Analytics, Due Diligence, Financial Modeling, Strategic Financial..., Portfolio Management, Loans, Business Planning, Insurance, Corporate Finance, Process Improvement, Managerial Finance, Financial Risk, Mortgage Lending, Credit Risk, Business Development, Valuation, Business Process..., Relationship Management, Payments, Governance, Equities, Treasury Management
Education
Fairleigh Dickinson University 1972 — 1977
BS, Accounting
Freelance Technial Writer January 2012 - Present
Health and Radiological Seminars, Inc. October 2005 - Present
Chestnut Hill Enterprises, Inc. October 2003 - December 2011
MBNA November 2003 - August 2005
Shipley Associates, Inc. January 2003 - May 2003
University of Delaware, Department of Residence Life January 2001 - May 2003
Skills
Editing, Social Media, Marketing, Public Relations, Public Speaking, Proofreading, Advertising, Press Releases, Leadership
Education
University of South Florida 2013 — 2015
Master's Degree, International Public Health/International Health
Georgetown University 2013 — 2013
Certificate in Marketing, Marketing
University of Delaware 1999 — 2003
B.A., English - Business/Techincal Writing
Governor Thomas Johnson High School
Financial Industry Regulatory Authority 2011 - Present
FINRA 2006 - 2011
MBNA March 1997 - May 2005
KG Technologies 1995 - 1997
IBM LAB 1987 - 1994
Skills
SDLC, Software Configuration..., Continuous Integration, Continuous Delivery, Project Management, IT Strategy, Enterprise Software, Enterprise Architecture, Agile Methodologies, PMP, Management, Vendor Management, Configuration Management, Analysis, Agile Project Management, Software Project..., Project Portfolio..., Release Management, Requirements Analysis, Software Development, IT Management, Integration, PMO, Business Analysis, Requirements Gathering, SOA, Scrum, Governance, Visio, Business Intelligence
Education
Georgetown University 2010 — 2011
Certificate, Project Management
University of Toronto 1990 — 1993
Masters of Engineering, Industrial Engineering
University of Guelph 1986 — 1989
Masters of Science, Operations Research, Optimization
York University 1980 — 1986
Bachelors, Mathematics & Comp. Sci.
Cool Fire Inc March 2005 - Present
Cool Fire, Inc. March 2005 - Present
MBNA February 2001 - March 2005
Info Systems 1999 - 2001
Skills
Drupal, Social Media Marketing, Mobile Marketing, Mobile Strategy, Mobile Websites, Social Media Monitoring, Web Design, Writing, Customer Relations, Network Design, Social Media, Social Networking, Databases, SQL Server, Online Marketing, Blogging, Digital Marketing, SEO, Email Marketing, Facebook, SEM, Editing, Public Relations, Digital Strategy, Advertising, CSS, Graphic Design, E-commerce, Public Speaking, Marketing Communications, Copywriting, Research, Online Advertising, Marketing Strategy, Web Analytics, Community Management, PHP, Event Planning, Web Development, Web 2.0, Digital Media, YouTube, SQL, Event Management, Drupal Development, Microsoft SQL Server, Customer Service, Mobile Devices, CMS, Networking
Education
University of Delaware 1993 — 1997
Electrical Engineering - Computer Concentration
Gloucester County College 1990 — 1993
Arts and Sciences; Associate, Business Administration; Science Arts and Sciences
Excelsior College
Bachelor of Science, Technology
Vineland High School
Bank of America January 2014 - Present
Bank of America April 2012 - December 2013
Bank of America July 2011 - April 2012
Bank of America March 2008 - July 2011
Bank of America January 2006 - February 2008
Bank of America August 2005 - January 2006
MBNA / Bank of America February 2004 - August 2005
MBNA June 2002 - 2004
MBNA December 1997 - June 2002
MBNA 1995 - 1997
Skills
Vendor Management, Six Sigma, Process Improvement, Application Development, Team Leadership, Matrix Management, Portfolio Management, Process Engineering, Program Management, Change Management, IT Strategy, IT Management, Resource Management, Project Implementation, PMO, IT Service Management, Software Project..., Cross-functional Team..., Integration, Executive Management, Team Management, Requirements Analysis, Organizational Change, Agile Methodologies, Scrum, Strategy, Software Development, Banking, Leadership, Business Analysis, Visio, Strategic Planning, Risk Management, Project Management, E-commerce, Release Management, Project Planning, Agile Project Management, Information Technology, Project Delivery, Project Portfolio..., Service Delivery, Business Process, Business Strategy, Management, Waterfall, Business Process..., Quality Assurance, Business Intelligence, SDLC
Education
Embry-Riddle Aeronautical University 1989 — 1993
Bachelor of Science, Aviation Computer Science
Bank of America March 2008 - Present
Tek Systems July 2007 - March 2008
Yoh IT May 2007 - July 2007
AstraZeneca May 2007 - July 2007
AstraZeneca 2007 - 2007
VWR International 2005 - 2007
Cornerstone IT 2003 - 2005
MBNA 2003 - 2005
Applied Card Systems 2002 - 2002
Lippincott Williams and Wilkins 2001 - 2001
Skills
PMP, Vendor Management, Program Management, Six Sigma, Relationship Management, Leadership, Project Management, Data Warehousing, Consulting, Conflict Resolution, Business Requirements, Process Management, Re-engineering, PMO, Project Portfolio..., Business Process..., IT Service Management, Change Management, IT Management, IT Strategy, Business Intelligence, MS Project, Project Delivery, Management, Requirements Gathering, Business Analysis, Business Transformation, Service Delivery, Outsourcing, Resource Management, Business Process..., Strategy, CRM, IT Operations, Software Project..., Integration, Information Technology, Process Improvement, Cross-functional Team..., Enterprise Architecture, SDLC, Risk Management, Requirements Analysis, Banking, Business Process, Visio, Analysis, Governance, Management Consulting
Education
University of Delaware - Lerner College of Business and Economics 2006 — 2008
MBA
East Stroudsburg University of Pennsylvania 1986 — 1990
BS
The Auto Club Group May 2013 - Present
Bisk Education March 2006 - May 2013
Publix 2004 - 2006
John Hancock 2001 - 2004
First USA 1998 - 2001
MBNA March 1997 - February 1998
IMC, Inc August 1995 - March 1997
Skills
ASP.NET, Microsoft SQL Server, SQL, Database Design, JavaScript, SharePoint, Software Development, C#, T-SQL, Visio, VB.NET
Education
Florida Institute of Technology 2009 — 2011
MBA, IT Management
Florida Institute of Technology 2006 — 2009
M.S., Information Technology
University of Virginia 1991 — 1995
B.S., Computer Science
Salesianum
Bank of America March 2012 - Present
MBNA 1997 - 2005
MBNA America 1997 - 2005
Skills
CISA, Information Security...
Education
Golden Gate University 1987 — 1989
MBA, Management Information Systems
State University of New York at Albany 1985 — 1986
BA, Political Science
Redemptive Enterprises, LLC January 2014 - Present
People For People, Inc January 2006 - December 2013
People for People Institute/Eastern University January 2009 - December 2009
U & I International, Inc January 1999 - January 2004
MBNA 1997 - 1999
Skills
Program Development, Fundraising, Economic Development, Research, Grants, Program Management, Event Management, Organizational..., Strategic Planning, Marketing Strategy, Leading People, Community Development, Public Speaking, Non-profits, Project Management, Volunteer Management, Philanthropy, Community Outreach, Leadership, Public Policy, Marketing, Team Building, Social Networking, Event Planning, Entrepreneurship, Budgets, Public Relations, Market Research, Nonprofits, Training, Policy Analysis, Leadership Development, Teaching, Social Media, Staff Development, Policy, Editing, Workshop Facilitation, Proposal Writing, Higher Education, Grant Writing, Government, Strategic Communications, Program Evaluation, Conflict Resolution, Non-profit..., Coaching, Data Analysis, Analysis, Executive Management
Education
Westminster Theological Seminary
Master's of Divinity, General Studies
Eastern University 2003 — 2006
MBA, Urban Economic Development
North Carolina Agricultural and Technical State University 1993 — 1997
BA, Political Science
St. Benedic'ts Prep High School
High School Diploma
Coverdell May 2015 - Present
inContact September 2014 - Present
Coverdell May 2012 - August 2014
TPG TeleManagement April 2011 - May 2012
Coverdell January 2006 - October 2010
SunTrust Bank January 2005 - January 2006
MBNA September 1999 - December 2004
Skills
Vendor Management, Customer Experience, Performance Management, Call Center, Call Centers, Call Center Development, Call Center..., Business Development, Account Management, Customer Retention, Telemarketing, Lead Generation, Sales, Marketing, Direct Marketing, Customer Service, Management, New Business Development, Strategic Planning, Leadership, CRM
Education
Florida Atlantic University 1999 — 2000
Bachelor of Arts, Communication
University of South Florida 1996 — 1999
Bachelor of Arts, Communications
Fidelity & Guaranty Life April 2015 - Present
Fidelity & Guaranty Life March 2013 - April 2015
Fidelity & Guaranty Life July 2007 - March 2013
Nationwide Financial Network 2004 - 2007
Providentmutual Life Insurance Company 2002 - 2004
Provident Mutual 1998 - 2002
MBNA September 1996 - May 1998
Independence Blue Cross 1978 - 1996
Skills
SDLC, Strategic Financial..., Visio, Insurance, Risk Management, Team Leadership, Budgets, Process Improvement, Business Analysis, Leadership, Change Management
Education
Strayer University 2006 — 2011
MS IS, Information Systems
Eastern University 1995 — 1996
Bachelor of Arts, Organizational Management
Virtual-CTO Network December 2005 - Present
MBNA America Bank 2000 - 2005
MBNA America 2000 - 2005
MBNA 2000 - 2003
Info Systems 1996 - 2000
Computer Aid, Inc. 1995 - 1996
ASAP - Analytic Systems And Programming 1993 - 1995
American Computer Group (ACG) 1991 - 1994
Analysts & Appraisers, Inc. 1985 - 1991
The Property Systems Co. 1983 - 1985
Skills
Disaster Recovery, Servers, Data Center, Active Directory, Security, Firewalls, Citrix, SAN, Virtualization, VMware, Troubleshooting, Microsoft Exchange
Education
Villanova University 1984 — 1989
MAI
University of Delaware 1977 — 1983
BA/BS
Goldey-Beacom College
Real Estate
Swarthmore College
MAI
Texas A&M University
MAI
The University of Georgia
MAI
University of Delaware
University of Florida
MAI
University of Maryland College Park
MAI
Information Builders August 2015 - Present
Qualcomm July 2013 - August 2015
Noetix Corporation June 2005 - June 2013
MBNA March 1999 - March 2005
Hesta Corporation (now dba Business and Decision Ltd.) July 1997 - February 1999
MBNA June 1995 - June 1997
Johns Hopkins University July 1991 - June 1995
Dryden Oil (now dba BP Heavy-Duty Lubricants Division) February 1987 - July 1991
Blue Cross/Blue Shield of Maryland January 1986 - September 1986
Johns Hopkins University November 1981 - January 1986
Skills
Oracle E-Business Suite, Data Warehousing, Business Intelligence, Oracle, Data Modeling, ERP, Oracle Applications, Report Writing, Professional Services, Integration, Databases, Oracle Discoverer, OBIEE, SQL, Enterprise Software, Software Project..., Noetix, Analytics, Project Management, Business Analysis, Data Analysis, Oracle HR, SDLC, Product Development, Vendor Management, Financial Analysis, Analysis, Strategy, Management, Software Development, Solution Architecture, Leadership, Project Delivery, Requirements Analysis, Technical Analysis, Database Design, PL/SQL, Business Objects, Consulting, Business Process, Pre-sales, CRM
Education
Georgia Institute of Technology 1979 — 1981
Electrical Engineering
International Capital & Management Company February 2013 - Present
Citi July 2010 - January 2013
Barclays January 2008 - August 2010
CareFirst BlueCross BlueShield 2007 - 2007
MemberHealth 2006 - 2007
JPMorgan Chase 2004 - 2006
GovConnect 2001 - 2004
MBNA 1992 - 1999
Skills
SDLC, Vendor Management, Business Analysis, PMO, Process Improvement, Project Portfolio..., Project Management, IT Strategy, Requirements Gathering, Program Management, Software Project..., Disaster Recovery, MS Project, Business Process..., Enterprise Architecture, Visio, Business Intelligence, Business Requirements, ITIL, PMP, Resource Management, SharePoint, Requirements Analysis, Project Delivery, Risk Management, Business Process, Agile Project Management, Agile Methodologies, IT Management, Integration
Education
Elon University 1985 — 1988
BS, Business Admin/Finance
Cecil College 1983 — 1985
Glasgow High School 1980 — 1983
HS Diploma
Bristol-Myers Squibb December 2010 - Present
The Grapevine Group February 2009 - March 2009
Chiltern International August 2006 - January 2009
The Grapevine Group August 2000 - August 2006
Quintiles February 1999 - June 2000
MBNA 1996 - 1999
Skills
Talent Acquisition, Technical Recruiting, Sales Recruitment, Human Resources, Deferred Compensation, Onboarding, Personnel Management, Training, Sourcing, Recruiting, Employee Relations, Executive Search, New Hire Orientations, Employee Training, Hiring, Temporary Placement, Management
Education
Georgia College and State University 1989 — 1991
BBA, Marketing
B&L Sales Inc Assistant Vice President/Branch Sales ManagerHSBC/BENEFICIAL-HFCMarch 2005 - July 2008
wachovia 2003 - 2005
MBNA 2001 - 2005
Education
Essex Community College 1984 — 1987
AA, Business/Marketing
Archbishop Curley HS 1980 — 1984
HS Diploma, Bus Mgt/Admin
American Cancer Society September 2011 - Present
PC Professor September 2007 - Present
HFTP Florida Gold Coast Chapter September 2010 - September 2011
Online Consulting - ONLC January 1998 - April 2002
Citicorp May 1997 - November 1998
MBNA December 1988 - April 1997
Chase Manhattan Bank July 1987 - November 1988
Skills
Curriculum Development, Team Building, Training, Social Media Marketing, Coaching, Social Media, Event Planning, Microsoft Office, Customer Service, Fundraising, Public Speaking, CRM, Budgets, Leadership, Team Leadership, Networking, Project Planning, Microsoft Word, Advertising, Management, Project Management, System Administration, Recruiting, Non-profits, Access, Outlook, Marketing, Nonprofits, Time Management, PowerPoint, Microsoft Excel, SEO, Strategic Planning, Account Management, Online Advertising, Sales, Leadership Development, SharePoint, Social Networking, Event Management, Hospitality, Marketing Communications, Marketing Strategy, Small Business
Education
Florida Atlantic University 2006 — 2007
International Business
Wilmington University 1995 — 1998
AAS, Business
Cool Fire, Inc March 2005 - Present
MBNA October 1992 - April 2005
US Air Force Reserve December 1989 - October 1996
Thiokol Corporation January 1990 - April 1991
United States Air Force December 1985 - December 1989
Skills
PHP, MySQL, Drupal, Web Development, JavaScript, jQuery, Agile Methodologies, Git, Version Control Tools, Linux, Scripting, RESTful WebServices, Databases, Windows Server, IT Management, SharePoint, Integration, Servers, Networking
Education
Excelsior College 2001 — 2002
Bachelor of Science, Computer Technologies
University of Delaware 1992 — 1996
Bachelor of Science (BS), Computer Science
US Air Force 1985 — 1996
All Systems Grow 2013 - Present
DentalPlans.com January 2012 - October 2013
The HOW Factor, Inc. February 2008 - August 2012
Bullseye Internet Marketing 2008 - 2009
A Gift Within, Inc. January 2005 - April 2008
Levitz Furniture 1999 - 2002
The Sleep Shoppe January 2000 - June 2001
MBNA 1996 - 1998
Skills
Entrepreneurship, Start-ups, Strategy, Operations Management, Operational Planning, Strategic Planning, Small Business, Entrepreneurship..., Marketing Strategy, Business Strategy, Business Planning, Marketing, Management, Business Analysis, Training, Leadership, Technical Writing, New Business Development, Public Speaking, Web Marketing, Online Marketing, Sales, Strategic Partnerships, Team Building, E-commerce, Social Media Marketing, Marketing Communications, Competitive Analysis, Business Development, Management Consulting, Project Management, Analysis, Leadership Development, Finance, Market Research, Social Media, Email Marketing, Retail, Coaching, Social Networking, SEO, Budgets, CRM, Online Advertising, Time Management, Lead Generation, B2B, Direct Marketing, SEM, Small Business...
Education
Florida Atlantic University 2011 — 2013
Master of Business Administration (MBA), Accounting and Finance
Florida Atlantic University 1988 — 1988
BS, Finance
Herman Miller October 2011 - Present
Henriksen/Butler September 2010 - October 2011
xpedx December 1995 - September 2010
xpedx December 1995 - March 1997
Snowbird Ski and Summer Resort December 1994 - December 1995
Club 48 (Salt Lake City, UT) June 1993 - September 1995
Durango Mountain Resort November 1991 - March 1994
MBNA May 1992 - September 1992
Pet Care Service (Wilmington, DE) May 1992 - September 1992
Skills
Social Networking, Sales Process, Closing Deals, Coaching, New Business Development, Management, Deal Closure, Lead Generation, Leadership, Training, Sales, Sales Management, Customer Service, Account Management, Packaging, Marketing Strategy, Salesforce.com, Budgets, Selling, Time Management, Cold Calling, Negotiation, Microsoft Excel, Project Management, Business Development, Solution Selling, Ergonomics, Retail, Manufacturing, B2B
Education
International Paper / xpedx Training Programs: 1995 — 2010
Fort Lewis College 1992 — 1995
Bachelor of Arts Degree, Business Administration / Services Management
Mercer June 2014 - Present
Xerox August 2011 - Present
ACS acq from Hewlett Packard acq from EDS July 2010 - October 2012
EDS acquired from Towers 2004 - December 2010
Towers Perrin 1999 - 2004
MBNA February 1997 - November 1999
CoreStates Bank June 1991 - February 1997
Skills
Outsourcing, Business Analysis, Business Process..., Process Improvement, Vendor Management, SDLC, Requirements Analysis, Project Management, Management, Employee Benefits
Education
Drexel University - LeBow College of Business 1986 — 1991
BS, Finance
SolomonEdwards March 2015 - Present
DecisivEdge, LLC October 2014 - March 2015
DecisivEdge, LLC March 2014 - October 2014
Cordjia Business Advisory Services April 2012 - February 2014
Bank of America September 2010 - December 2011
Bank of America September 2007 - September 2010
Bank of America September 2006 - September 2007
MBNA 1993 - 2006
MBNA America 1993 - 2006
Chase August 1987 - August 1993
Skills
Client Relationship..., Marketing Strategy, Business Strategy, Credit Cards, Strategy, CRM, Marketing, Program Management, Direct Sales, Banking, Direct Marketing, Analytics, New Business Development, Competitive Analysis, Product Management, Contract Negotiation, Customer Acquisition, Strategic Planning, Call Centers, Financial Services, Credit, Cross-functional Team..., Management, Risk Management, Customer Retention, Executive Management, Product Development, Sales, Relationship Management, Vendor Management, Payments, Strategic Partnerships, Portfolio Management, P&L Management, Leadership, Process Improvement, Business Development, Mergers & Acquisitions, Loans, Integration, Customer Experience, Finance, Market Planning, Business Analysis, Start-ups
Education
Elon University 1983 — 1987
Bachelor of Science, Business Administration and Management, General
Concord High School
Seeking New Opportunity - currently Available August 2015 - Present
Entech December 2013 - Present
Barclays 2014 - 2015
JP Morgan Chase September 2008 - October 2013
Open Systems Technologies September 2008 - February 2010
Easter Seals 2000 - 2010
Bank of America February 2004 - February 2008
Computer Aid, Inc. (CAI) 2008 - 2008
MBNA America 1991 - 2008
MBNA October 2002 - January 2007
Skills
Visio, Agile Methodologies, Requirements Analysis, Agile & Waterfall..., Scrum, SDLC, Software Documentation, Quality Assurance, Banking, Business Analysis, Vendor Management, User Acceptance Testing, Business Requirements, MS Project, Testing, Risk Management, IT Solutions, Project Management, Process Improvement, Leadership, Integration, Business Process..., Call Centers, Quality Center, Customer Service, Databases, Management, Program Management, Disaster Recovery, Troubleshooting, Change Management, Creative Problem Solving, Problem Management, ALM, Application Support, Functional..., Functional Testing, Internal Communications, Microsoft Project, Quality, Software Testing Life..., 24x7 Production Support, Mentoring, Technical Project..., Photography, Portrait Photography, Photoshop, Fine Art Photography, Event Photography
Education
Brandywine high school
Goldey Beacom College
BS in Marketing Mangement and AS in Computer Info Systems
CPA.com February 2008 - Present
Lord Abbett December 2002 - February 2008
AllianceBernstein August 2000 - December 2002
MBNA June 1995 - December 1999
Skills
Email Marketing, Advertising, Online Advertising, Social Media Marketing, Direct Marketing, Marketing Communications, Web Analytics, Marketing Strategy, Online Marketing, Marketing, Digital Marketing, SEO, Social Media, Financial Services, Digital Strategy, CRM, Google Analytics, SEM, Integrated Marketing, Google Adwords, Analytics, E-commerce, Product Management, Content Management, Lead Generation, Salesforce.com, Mobile Marketing, Management, Strategic Partnerships, PPC, Strategy, B2B Marketing, Web Project Management, Start-ups, Product Marketing, Content Development, Marketing Management, Brand Management, Marketing Automation, Website Development, Copywriting, Web Content Management, Content Marketing, Entrepreneurship, User Experience, CMS, WordPress, Information Architecture, Blogging, Content Strategy
Education
Georgetown University 1996 — 2000
BA, English, Economics
Saint Benedict's Preparatory School 1991 — 1996
Delaware Technical Community College January 2013 - Present
Indian River School District August 2004 - December 2011
M&T Bank March 1997 - April 2004
First USA February 1995 - March 1997
MBNA December 1991 - February 1995
Rockwell International August 1990 - August 1991
Union Carbide October 1989 - August 1990
Rockwell International March 1984 - October 1988
Education
Wilmington University 2004 — 2005
Master of Education (M.Ed.), Elementary Education and Teaching
Pepperdine University, The George L. Graziadio School of Business and Management 1986 — 1988
Master of Business Administration (MBA), Business Administration and Management, General
Fairmont State University 1979 — 1983
Bachelor of Science (B.S.), Printing Engineering Technology
PHI February 2012 - Present
Pepco Holdings, Inc. March 2011 - February 2012
Pepco Holdings, Inc. June 2005 - March 2011
Connectiv 2003 - 2005
First USA October 2001 - September 2003
MBNA February 1997 - August 2001
Skills
Public Speaking, Customer Relations, Internal Communications, Social Media, Microsoft Office, Customer Service, Media Relations, Event Planning, PowerPoint, Excel, Program Management, Research, Microsoft Excel, Microsoft Word, Budgets, Press Releases, Management, Strategic Planning, Project Management, Human Resources, Government, Training, Strategic Communications, Public Relations, Crisis Communications, uPerform, ISD
Education
The George Washington University 2015 — 2018
Master's Degree, Educational Technology Leadership
Eastern University 2000 — 2014
Bachelor's Degree, Organizational Management (Individualized), 3.547
Lincoln University 1990 — 1996
No Degree, Liberal Arts
Continental Finance February 2007 - Present
JPMorgan Chase June 1998 - February 2007
MBNA June 1993 - June 1998
PNC Bank August 1991 - June 1993
Skills
Customer Acquisition, BPO, Call Center, Customer Retention, Relationship Management, Vendor Management, Multi-channel Marketing, Process Improvement, Customer Service, Inbound Marketing, Cross Selling, Leadership, Strategic Planning, Team Building, Customer Experience, Program Management, Marketing, Cross-functional Team..., Executive Management, Business Development, Risk Management, Customer Satisfaction, Call Centers, Outsourcing, Analysis, Payments, CRM, Analytics, Management, Credit Cards, Strategy, Financial Services, Strategic Partnerships, Forecasting, Credit, New Business Development, Sales, Product Management, Salesforce.com, Start-ups, Account Management, Budgets, Competitive Analysis, Operations Management, Banking, Finance, Business Process, Lead Generation, P&L Management, Project Planning
Education
Goldey Beacom College 1987 — 1991
BS, Accounting
Discover Financial Services September 2014 - Present
Discover Financial Services July 2010 - Present
Discover Financial Services May 2008 - October 2010
Discover Financial Services December 2006 - May 2008
Discover Financial Services November 2005 - December 2006
MBNA July 2005 - November 2005
MBNA April 2004 - July 2005
MBNA September 2003 - April 2004
MBNA November 2002 - September 2003
MBNA January 2002 - November 2002
Skills
Process Improvement, Leadership, Management, CRM
Education
Emerson College 1994 — 1998
BFA, Performing Arts
Notre Dame Prep 1990 — 1994
E. I. DuPont de Nemours and Co., Inc November 2011 - Present
DuPont 2011 - 2012
E. I. DuPont de Nemours and Co., Inc April 2010 - November 2011
The Wedge Restaurant August 2009 - April 2010
Popular Greetings, Discount Greeting Card Wholesaler April 2006 - November 2009
SkilTech Inc August 2005 - April 2006
MBNA March 2004 - July 2005
CSC November 1995 - March 2004
E. I. DuPont de Nemours and Co., Inc June 1984 - November 1995
Education
Goldey Beacom College 1982 — 1984
Associate of Science
Elkton High School 1979 — 1982
Bank of America December 2012 - Present
Bank of America December 2011 - November 2012
Bank of America November 2010 - December 2011
Bank of America October 2009 - November 2010
Bank of America March 2007 - September 2010
Bank of America January 2006 - March 2007
mbna October 2005 - April 2006
MBNA America June 1997 - December 2005
Providian Insurance Company June 1989 - June 1997
Providian Insurance Company 1989 - 1997
Skills
Credit Cards, Management, CRM, Project Management, Banking, Loans, Budgets, Marketing, Coaching, Risk Management, Call Center, Process Improvement, Customer Acquisition, Change Management, Customer Service, Team Leadership, Analysis, Project Planning, Insurance, Team Management, Team Building, Relationship Management, Financial Analysis, Vendor Management, Product Management, Financial Risk, Credit Risk, Cross Selling, Financial Services, Underwriting, Business Development, New Business Development, Business Process..., Cross-functional Team..., Microsoft Excel, Product Development, Leadership Development, Loyalty Programs, Business Analysis, Call Centers, Event Management
Education
Eastern University 1998 — 1999
Maryville University of Saint Louis 1985 — 1987
College Ave Student Loans 2014 - Present
Sallie Mae 2009 - 2014
Credit One Financial Solutions October 2006 - March 2009
MBNA 1992 - 2006
Skills
Mergers, New Business Development
Education
The Tuck School of Business at Dartmouth 1990 — 1992
MBA
Georgetown University 1983 — 1987
CCS May 2012 - February 2013
MDA Lending Solutions January 2009 - April 2011
Applied Card Systems April 2007 - April 2008
MBNA January 1994 - June 2006
Skills
Process Improvement, Management, Training, Credit, Recruiting, Analysis, Project Management, Loans, Portfolio Management, Customer Service, Customer Retention, Credit Cards, Call Centers, Risk Management, Vendor Management, Team Building, Financial Services, Banking, CRM, Leadership, Consumer Lending, Relationship Management, Retail Banking, Credit Risk, Finance, Credit Analysis, Operational Risk..., Operational Risk, Executive Management, Payments
Education
Ferris State University 1992 — 1993
BS, Mathematics Education
University of Louisville 1990 — 1991
Western Kentucky University 1987 — 1987
TravelClick August 2015 - Present
Dun & Bradstreet April 2010 - August 2015
D&B 2005 - August 2015
Dun & Bradstreet 2005 - September 2008
MBNA July 1995 - January 2005
MBNA America 1995 - 2005
MBNA 1995 - 2005
Wilmington Trust 1991 - 1995
Skills
Leadership, Management, Salesforce.com, Analytics, Solution Selling, CRM, Customer Acquisition, Account Management, SaaS, Vendor Management, Lead Generation, Strategic Partnerships, Business Development, Enterprise Software, Business Intelligence, Call Centers, Risk Management, Sales Process, Credit, Team Leadership, Strategy, Customer Retention, Executive Management, Customer Experience, Product Management, Sales Operations, Selling, Business Analysis
Education
Fairfield University 1987 — 1991
Salesianum 1983 — 1987
PayPal April 2014 - Present
PayPal April 2013 - Present
Elon University April 2013 - Present
PayPal October 2012 - April 2013
PayPal July 2011 - October 2012
PayPal November 2008 - July 2011
Bill Me Later, Inc. July 2006 - November 2008
MBNA 2000 - 2005
Skills
Salesforce.com, Analytics, E-commerce, Product Management, Strategic Partnerships, Competitive Analysis, Product Marketing, Business Analysis, Sales Operations, Start-ups, Online Advertising, SaaS, Lead Generation, CRM, New Business Development, Online Marketing, Integrated Marketing, Marketing Strategy, Leadership, Management, Marketing
Education
John Carroll University 2001 — 2005
MBA
Elon University 1996 — 2000
Bachelor of Science, Major- Business, Minor- Marketing & Economics
Discover Financial Services September 2012 - Present
Discover Financial Services December 2005 - October 2012
Discover Financial Services April 2000 - December 2005
MBNA March 1993 - April 2000
COIN Financial Systems, Ltd 1988 - 1991
Skills
Enterprise Architecture, IT Strategy, SDLC, Business Analysis, Analytics, Information Technology, Credit Cards, Risk Management, Data Warehousing, Process Improvement, Financial Services, Vendor Management, Banking, Infrastructure, Project Management, Business Intelligence, Strategy, Portfolio Management, Disaster Recovery, Data Modeling
Education
Emory University - Goizueta Business School 1990 — 1992
MBA, Finance/Marketing
Emory University - Goizueta Business School 1983 — 1987
Bank of America January 2012 - Present
Bank of America 1995 - December 2011
MBNA 1995 - 2004
Brace Management Group 1994 - 1995
Eastman Kodak Co 1992 - 1993
Skills
Financial Services, Marketing, Strategic Partnerships, Customer Acquisition, Portfolio Management, Banking, Business Development, Credit, CRM, Credit Cards, Direct Marketing, Loans, Integrated Marketing, Strategic Planning, Vendor Management, Project Management, Risk Management, Relationship Management, Analytics, Strategy, Management
Education
Northwestern University 1990 — 1992
Marketing
Franklin & Marshall College 1986 — 1990
Government
Lawrence Park Collegiate 1982 — 1986
Compagna Enterprises, LLC May 2009 - Present
National Geographic Society October 2007 - March 2014
American Association for Justice November 2006 - October 2007
Cross Country Automotive Services 1999 - 2004
MBNA 1993 - 1998
Education
Fordham University 1988 — 1989
Saint Bonaventure University 1982 — 1986
Wells Fargo June 2015 - Present
Nielsen March 2014 - May 2015
Savana, Inc. January 2012 - June 2013
Barclaycard US September 2007 - December 2010
Barclaycard US April 2007 - September 2007
Epitome Systems October 2006 - February 2007
Bank of America January 2006 - October 2006
MBNA January 2005 - January 2006
Rohm and Haas January 2004 - December 2004
Sanchez Computers July 1996 - July 2003
Skills
Information Security, Visio, Integration, Business Analysis, SDLC, Process Improvement, Software Documentation, Requirements Analysis
Education
Villanova University 1987 — 1991
BA, English, Philosophy
Eastern University
Counseling/Psychotherapy
Christiana Care Health Services 2006 - Present
Bank of America / MBNA May 2003 - May 2006
MBNA March 2000 - May 2003
ENSR Consulting 1997 - 2000
Education
University of Alabama at Birmingham 1995 — 1997
MS, Biology
Emory University 1990 — 1994
BS, BS, Biology, Sociology
Tower Hill 1987 — 1990
Sonic Solutions Specialty Operations Account ManagerBarclays2009 - 2011
Comcast 2001 - 2004
MBNA 1996 - 1999
Skills
Quality Assurance, Management, Software Documentation, Testing, Customer Satisfaction, Software Development, Scrum, .NET, Software Quality..., Integration Testing, Agile Methodologies, Debugging, Project Management
Education
Computer Learning Center - Cherry Hill, NJ 2000 — 2001
MCSE Certification, Network Administration
Goldey-Beacom College 1990 — 1992
Lex Group LLC April 2015 - Present
Happy Rock Merchant Solutions September 2013 - May 2014
Imperial Advance March 2013 - August 2013
Serdika Trading October 2006 - March 2013
Pali Capital/Cantor Fitzgerald October 2004 - October 2006
New York Interactive Media October 2003 - October 2004
UBS Wealth Management September 2002 - September 2003
Applied Card Systems April 1999 - September 2002
Miller Anderson and Sherrod February 1998 - February 1999
MBNA March 1991 - December 1997
Skills
Risk Management, Trading, Hedge Funds, Commodities, Credit, Derivatives, Banking, Financial Analysis, Customer Relations, Financial Modeling, Excel, Forecasting, Microsoft Office, Investments, Asset Management, Budgeting, Outlook, Word, Research, Customer Service, Credit Cards, Financial Reporting, Financial Planning, Business Strategy, Credit Risk, Commodity, Finance, Financial Services, Microsoft Excel, Portfolio Management, Microsoft Word, Underwriting, Budgets, Strategic Financial...
Education
Fordham University 1986 — 1990
BS, Finance
LaSalle High School (Philadelphia) 1982 — 1986
Diploma, College Prep
Ansco & Associates, LLC February 2014 - October 2014
Aon Hewitt January 2011 - October 2013
Hewitt Associates September 2008 - January 2011
Annona Enterprises July 2007 - May 2008
Georgia Department of Agriculture Office Of International Trade December 2007 - April 2008
JP Morgan Chase October 2005 - January 2008
MBNA October 2002 - October 2005
Education
Georgia State University College of Law 2010 — 2013
Juris Doctorate, Law
Kennesaw State University - Department of Political Science and International Affairs 2004 — 2008
Bachelor Of Arts, International Affairs
Kennesaw State University - Michael J. Coles College of Business 2004 — 2008
Bachelor of Business Administration, Economics and Quantitative Analysis
Sprayberry High School
Gore Creek Consulting April 2014 - Present
UpCycle Foundation May 2010 - Present
Lightspeed Research March 2007 - March 2014
Lightspeed Research February 2007 - March 2014
Bank of America January 2006 - February 2007
MBNA June 2002 - December 2005
Juniper Financial May 2000 - May 2002
Deloitte & Touche June 1994 - January 1999
Skills
Business Strategy, Product Development, Product Marketing, Segmentation, Analytics, Strategy, Strategic Planning, Start-ups, Competitive Analysis, Management, Marketing Strategy, Mergers & Acquisitions
Education
Georgetown University - The McDonough School of Business
Middlebury College
Prudential Vietnam Finance 2009 - Present
Global Cash Access 2006 - Present
Standard Chartered Bank 1996 - 2000
MasterCard 1996 - 2000
MBNA 1993 - 1996
Skills
Business Strategy, Investments, Retirement Planning, Equities, Strategic Financial..., Mergers & Acquisitions, Mutual Funds, Strategic Planning, Wealth Management, Wealth, Investment Banking, Retail Banking, Strategy, Insurance, Securities, Corporate Finance, Portfolio Management, Retirement, Financial Services, Finance, Fixed Annuities, Estate Planning, Management Consulting, Start-ups, Financial Modeling, New Business Development, Competitive Analysis, Risk Management, Cash Management, Asset Management, Investment Advisory, Banking, Executive Management, Emerging Markets, Due Diligence, Business Planning, Segregated Funds, Equity Release, Financial Advisory, Bonds, Income Protection, Funding, IRAs
Education
Eastern Washington University
Pacific Coast Banking School
Certificate, Honor roll
Pacific Coast Banking School
Certificate, Honor roll
The Ohio State University
Master of Business Administration (MBA)
The Ohio State University
Master of Business Administration (MBA), Marketing/Marketing Management, General
Citi May 2012 - Present
Deloitte, Touche, & Tohmatsu Limited June 2008 - May 2012
sanofi-aventis November 2006 - June 2008
MBNA October 1999 - November 2006
Skills
Application Security, Vulnerability Assessment, CISSP, Penetration Testing, CISA, Information Security, Enterprise Architecture, Enterprise Risk..., Governance, ISO 27001, Information Security..., Vulnerability Management, Security, Risk Assessment, IT Strategy, Disaster Recovery, PCI DSS, Information Assurance, GLBA, Data Privacy, Privacy Law, Business Continuity, Security Audits, IT Audit, Sarbanes-Oxley Act, Network Security, Data Security, SDLC, Computer Security, Risk Analysis, Firewalls, Risk Management, COBIT, Computer Forensics, Security Awareness
Education
Elizabethtown College
B.A., Philosophy
Capital One October 2013 - Present
Capital One March 2012 - October 2013
Bank of America - Merrill Lynch Wealth Management January 2010 - March 2012
Bank of America - Merrill Lynch Wealth Management March 2008 - January 2010
Bank of America February 2006 - February 2008
MBNA December 2004 - January 2006
MBNA December 2003 - November 2004
MBNA August 2002 - November 2003
Skills
Banking, Finance, Leadership, Portfolio Management, Program Management, Project Management, Strategy, Wealth Management, Financial Services, Management, Business Strategy, Consumer Lending, Commercial Banking, Sales, Credit Cards, Sales Process, Loans, Financial Analysis, Business Development, Marketing Strategy, Mortgage Lending, Customer Service, CRM, Risk Management, Process Improvement
Education
Georgetown University - The McDonough School of Business 1998 — 2002
International Business and Marketing double major, minor in French
JPMorgan Chase September 2012 - Present
JPMorgan Chase June 2008 - September 2012
J.P. Morgan Chase June 2006 - June 2008
Chase December 1997 - June 2008
MBNA May 1996 - November 1997
Coopers & Lybrand June 1995 - April 1996
Skills
Software Development, Weblogic, FileNet, Middleware, WebSphere MQ, SOA, SDLC, Oracle, Websphere, Enterprise Architecture, Quality Assurance, Solution Architecture, Shell Scripting, Requirements Analysis, Agile Methodologies, Web Services, Unix
Education
East Stroudsburg University of Pennsylvania 1990 — 1995
Bachelor of Science (BS), Computer Science
US Bank January 2006 - Present
Elavon (Formerly NOVA Information Systems) January 2006 - Present
MBNA June 1995 - June 2005
MBNA America 1995 - 2005
Skills
Credit Cards, Credit, Banking, Relationship Management, Portfolio Management, Financial Services, Payments, Credit Analysis, Credit Risk, Cross Selling
Education
Georgetown University 1992 — 1996
Georgetown University March 2007 - Present
Bank of America January 2006 - September 2006
MBNA America Bank January 1991 - September 2006
MBNA 1991 - 2006
MBNA America 1991 - 2006
Skills
Financial Services, Portfolio Management, Banking, Credit, Strategic Planning
Education
Georgetown University 1971 — 1975
Shire Pharmaceuticals June 2013 - Present
Shire Pharmaceuticals March 2006 - July 2013
MBNA 2001 - 2004
PricewaterhouseCoopers 1998 - 2003
Corestates Financial Corporation 1987 - 1998
Skills
Sarbanes-Oxley Act, Internal Controls, Internal Audit, Auditing, Risk Management, Enterprise Risk..., IT Audit
Education
Drexel University - LeBow College of Business 1980 — 1985
BS & MBA, Accounting / MIS
Alliance Data November 2011 - Present
Travelex September 2009 - May 2011
Patria Services Corporation March 2008 - September 2009
Vertical Lend April 2006 - December 2007
MBNA January 2004 - April 2005
MBNA America 1985 - 2005
MBNA America Bank, N.A. 1984 - 2005
MBNA November 1999 - December 2003
MBNA August 1997 - October 1999
MBNA July 1994 - July 1997
Skills
Strategic Planning, Product Development, Direct Marketing, Loyalty Marketing, Banking, Cards, Credit Cards, Portfolio Management, Strategic Partnerships, New Business Development, Payments, Business Development, Integrated Marketing, Financial Services, Risk Management, CRM, Management, Finance, Segmentation, Product Marketing
Education
Georgetown University 1982 — 1985
BA, Honors English, Economics
UVA McIntire School
Graduate, Retail Banking
Bank of America October 2012 - Present
Bank of America June 2006 - January 2013
MBNA December 2004 - June 2006
Skills
Strategy, Loans, Project Management, Portfolio Management, Risk Management, Credit, Credit Analysis
Education
Florida Atlantic University
Finance
University of Florida
Bank of America October 2013 - Present
Bank of America 2010 - Present
Barclays July 2008 - April 2010
MBNA 1995 - 2000
Skills
Credit Cards, Banking
Education
Widener University 1992 — 1994
Masters in Social Work
Elon University 1988 — 1992
BA, History, Psychology
St. Mary's
TransCore August 2010 - Present
Pixstar Inc. March 2009 - August 2010
Bank of America January 2006 - December 2008
MBNA / Bank of America October 2000 - December 2006
MBNA 2000 - 2006
Skills
Integration
Education
Fashion Institute of Technology 1985 — 1986
Visual Communication
SRA International August 2015 - Present
ManTech July 2014 - August 2015
ManTech January 2014 - July 2014
ManTech International Corporation August 2013 - January 2014
ManTech International Corporation September 2010 - August 2013
Loudoun Academy of the Arts January 2005 - August 2010
Micromarketing October 1997 - September 1999
Berlitz March 1997 - September 1998
MBNA January 1993 - January 1996
Skills
SharePoint, Visio, Microsoft Office, Program Management, Technical Writing, Leadership, Training, Sales, Software Documentation, Management, Quality Assurance
Education
Fashion Institute of Technology 1996 — 1997
AAS, Fashion Design
University of Maryland College Park 1986 — 1990
Amtrak November 2013 - Present
Amtrak Food & Beverage October 2010 - October 2013
MBNA October 1993 - July 2007
Bank of America 2006 - 2007
MBNA/Bank of America 2006 - 2007
MBNA America Bank 1993 - 2007
MBNA America Corp 1993 - 2006
Skills
Vendor Management, Contract Administration..., Project Portfolio..., Event Planning for..., Menu Development, Supply Chain Management, Operations Management, P&L Management, Team Building, Food Service, Forecasting, Cross-functional Team..., Food & Beverage, Process Improvement, Budgets, Program Management, Customer Service, Pricing, Contract Negotiation, Leadership, Change Management, Management, Contract Management, Logistics
Education
Towson University 1975 — 1977
Bachelor of Science (BS), Business Administration
Essex Community College 1973 — 1975
Associate of Arts (AA), Business Administration
Pinnacle Estates Realtor/REO SpecialistKeller Williams Realty Intown Atlanta2005 - Present
Morris & Raper 2000 - 2003
GospoCentric/B-Rite-Interscope-Universal 1998 - 2000
MBNA 1993 - 1998
US Army 1988 - 1996
Education
Connecticut School Of Broadcasting 2005 — 2005
Certificate, Broadcasting: Radio/TV
Georgia State University 1992 — 1996
George Mason University June 2015 - Present
George Mason University July 2012 - Present
George Mason University July 2011 - July 2012
George Mason University July 2010 - July 2011
The Savvy Office, LLC May 2009 - July 2010
State Senator Chap Petersen January 2007 - June 2010
Womble Carlyle 1999 - 2003
MBNA March 1992 - May 1999
Skills
New Business Development, Event Planning, Research, Management, Fundraising, Public Speaking, Teamwork, Leadership, Nonprofits, Community Outreach, Higher Education, Social Media, Event Management, Volunteer Management, Program Development, Program Management, Teaching
Education
George Mason University School of Law 2000 — 2002
Juris Master, Policy Analysis
Georgetown University 1999 — 1999
Paralegal Certificate, Paralegal Studies
University of Delaware 1989 — 1994
B.A., Psychology and Spanish
CohnReznick LLP May 2012 - October 2014
Johnson & Johnson March 2011 - May 2012
Johnson & Johnson September 2008 - March 2011
Association of Latino Professionals in Finance and Accounting May 2008 - January 2011
Citi 2008 - 2008
Turtle & Hughes 2006 - 2008
Affinity Federal Credit Union 2005 - 2006
Philip Morris, USA 2005 - 2005
MBNA 2002 - 2005
Skills
Sarbanes-Oxley Act, Internal Controls, Financial Analysis, Process Improvement, Auditing, Accounting, SAP, Risk Management, Microsoft Excel, Analysis, Risk Assessment, Data Analysis, Management, Credit, Outlook, Access
Education
Kean University 2006 — 2008
B.S., Finance
Essex County College 2001 — 2004
A.S., Business Administration
Capital One July 2014 - Present
Capital One October 2012 - June 2014
ING Direct March 2007 - October 2012
Bank of America January 2006 - March 2007
MBNA 1995 - 2005
Skills
Capacity Planning, Disaster Recovery, Reporting & Analysis, SAS programming, CAP II Volleyball Coach
Education
Chubb Institute / Keystone School of Business 1989 — 1989
Computer Operations Certificate
Springfield High School 1983 — 1986
Eastern University
Business Administration
Bank of America 1996 - Present
MBNA 1991 - 1996
Skills
Banking, Risk Management, Credit Cards, Business Analysis
Education
Georgian Court University
BS, Business Administration
Software Company February 2013 - Present
ScriptLogic/Quest/Dell February 2009 - January 2013
Washington Mutual Retail Bank Operations Back Office March 2003 - September 2008
MBNA January 1998 - March 2003
Skills
Accounting, Financial Reporting, Sarbanes-Oxley Act, Banking, Cash Management, General Ledger, Microsoft Excel, Accounts Receivable, Financial Services, Billing Process, Account Reconciliation, Bank Reconciliation, Vendor Relationships, Collections, Invoicing, Payments, Journal Entries, Spreadsheets, Salesforce.com, Peachtree, CRM, Credit, Process Improvement, Microsoft Office, Customer Satisfaction, Oracle, Team Leadership, Cash, Risk Management, Softrax, Year-end Close, Invoice Processing, Deposits, Vendor Management, Sales Operations, Analysis
Education
Florida Atlantic University
National Tailgating Association (NTA) June 2015 - Present
MORPH Marketing Group, LLC January 2013 - Present
AT&T Mobility May 2008 - March 2014
AT&T Mobility January 2007 - April 2008
Reliable Products, Inc. February 2003 - July 2006
Citizens Bank August 2001 - January 2003
MBNA August 2000 - July 2001
MBNA April 1999 - July 2000
MBNA February 1998 - April 1999
Skills
Sales Management, Account Management, Customer Relations, Customer Service, Coaching, Event Management, Corporate Events, Direct Marketing, Sales, Marketing, Event Planning, Trade Shows, New Business Development, Social Media, Social Media Marketing, Marketing Communications, Marketing Strategy, Email Marketing, Specialty Events, Promotions, Contract Negotiation, Contract Management, Conference Coordination, Event Marketing Strategy, Events, Sales Presentations, Wireless, Mobile Devices, Lead Generation, Leadership
Education
Emmanuel College 2015 — 2015
Bachelor of Science (BS), Business Administration and Management, General
University of Massachusetts, Amherst 2014 — 2015
Certificate, Meeting & Event Management
Randolph High School 1991 — 1995
CarMax Auto Finance September 2014 - Present
Verizon Wireless June 2013 - May 2014
Bank of America January 2010 - April 2012
Bank of America May 2009 - January 2010
Bank of America January 2008 - May 2009
Bank of America March 2005 - January 2008
MBNA October 2001 - March 2003
Skills
Recruiting, Interviews, Human Resources, Training, Temporary Placement, Management, Screening, New Hire Orientations, Payroll, Sales, Networking, Customer Service, Taleo, Job Fairs, Teamwork, Quality Assurance, Background Checks, Enterprise Software, Process Scheduler, Financial Services
Education
Georgia State University - J. Mack Robinson College of Business 2000 — 2006
BBA, Managerial Sciences - Human Resources Management
Georgia State University - J. Mack Robinson College of Business 2000 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
The American Law Institute June 2011 - Present
Nemours August 2010 - May 2011
L.F. Driscoll January 1990 - July 2010
MBNA January 1989 - December 1989
PricewaterhouseCoopers September 1984 - January 1989
Skills
Accounting, Budgets, Financial Analysis, Financial Reporting, Cost Accounting, Auditing, Internal Controls, Sarbanes-Oxley Act, Finance, GAAP, Due Diligence, Risk Management, CPA, Analysis, Mergers & Acquisitions, General Ledger, US GAAP, SEC filings, Cash Flow, Managerial Finance, Financial Statements, Financial Accounting, Cash Management, Variance Analysis, Strategic Financial..., Tax, Internal Audit, Forecasting, Tax Accounting, Corporate Tax, Corporate Finance, Forensic Accounting, Financial Modeling, External Audit, Capital Budgeting, QuickBooks, Transfer Pricing, Restructuring, Income Tax, Sales Tax, Tax Preparation, Account Reconciliation, SEC Filings, Financial Planning
Education
Drexel University - College of Business and Administration 1980 — 1984
BS, Accounting
Embark: Solutions for Life August 2015 - Present
JBN Global Solutions, LLC August 2015 - Present
National Guild of Hypnotists August 2015 - Present
T-Mobile December 2013 - July 2015
T-Mobile September 2008 - December 2013
T-Mobile October 2011 - December 2011
T-Mobile June 2005 - August 2008
MBNA 1999 - 2005
MBNA October 1999 - April 2000
Peoples Heritage Bank February 1997 - October 1999
Skills
Call Center, Customer Experience, Performance Management, Training Delivery, Workforce Management, Mentoring, Coaching, Customer Satisfaction, Call Centers, Time Management, Leadership, Management, Training, Customer Service, Human Resources, Program Management, Customer Retention, Professional..., Team Leadership, Employee Relations, Sales, Team Building, Employee Training, Process Improvement, Telecommunications
Education
Friends University 2015 — 2015
Master of Business Administration (MBA), Change Management
National Guild of Hypnosis 2015 — 2015
Certified HypoCoach (expected graduation Sept. 2015), Hypnotherapy/Hypnotherapist, Coaching
National Guild of Hypnotists 2015 — 2015
Certified Hypnotist, Hypnotherapy/Hypnotherapist
Usui Shiki Ryoho Reiki, Vickie H. Walsh 2015 — 2015
Reiki Master Teacher, Usui Shiki Ryoho Reiki
Thomas College, Waterville MaineInternational Business 2012 — 2014
Bachelor of Business Administration (BBA), International Business
Nextility October 2014 - Present
AEG - IEP / DBA Lighthouse Solar December 2010 - November 2014
Veterinary Diagnostics of America December 2008 - October 2014
Cameron Station Community Association December 2010 - May 2014
Wachovia Bank December 2004 - December 2008
TC Williams High School 2004 - 2008
MBNA 2002 - 2004
MBNA 2002 - 2003
Georgetown Chimes 2000 - 2002
Education
Georgetown University 1999 — 2002
Bachelor of Science, Government, Italian
Notre Dame de Namur University 1998 — 1999
Political Science
CVS Caremark Corporation July 2006 - Present
mbna 2003 - 2006
Education
Flagler College 1996 — 2000
B.A., Secondary Education, English
Girl Scouts of the Chesapeake Bay Council, Inc. May 2014 - Present
Barclays May 2006 - Present
Georgetown University Baker Scholarship 2004 - 2010
MBNA 1997 - 2006
Skills
Credit, Credit Cards, Financial Services, Portfolio Management, Banking, Marketing, Management, Strategies, Partnerships, Unsecured Loans, Strategic Planning, Product Marketing, Forecasting, Leadership, Customer Acquisition, Analytics, Strategy, Risk Management, Executive Management, Relationship Management, Business Strategy, Project Management, Marketing Strategy, CRM
Education
Georgetown University 1993 — 1997
BA, American Studies, French, Economics
JPMorgan Chase October 2013 - Present
American InfoSource November 2011 - August 2013
Bank of America October 2007 - November 2011
MBNA/Bank of America December 2004 - October 2007
MBNA June 2002 - December 2004
Skills
Credit, Credit Cards, Process Improvement, CRM, Analytics, Call Center, Portfolio Management, Loans, Marketing Strategy, Management, Forecasting, Operations Management, Marketing, Call Centers, Sales, Banking, Mergers & Acquisitions, Leadership, Product Marketing
Education
Eastern University 1998 — 2002
BS, Business Management & Marketing
Federal Reserve Bank of New York October 2014 - Present
Yargo ES January 2014 - October 2014
Visiting Nurse Service of New York March 2009 - March 2014
EDS, an HP Company July 2006 - January 2009
Bank of America January 2006 - July 2006
MBNA February 2003 - January 2006
MBNA February 2001 - February 2003
Skills
Troubleshooting, Telecommunications, Business Analysis, Switches, Call Centers, Networking, Change Management, Team Building, Disaster Recovery, Cisco Technologies, Call Center, Process Improvement, Active Directory, Program Management, Technical Support, Network Administration, Software Documentation, Data Center, Healthcare, Healthcare Information..., Healthcare Consulting, Operations Management
Education
Gettysburg College 1992 — 1998
Bachelors, Computer Science
Needle and Threads January 1969 - Present
Levenger 2004 - 2005
MBNA 2000 - 2002
Citi 1995 - 1998
Skills
Editing, Customer Service, Teaching, Event Management, Social Networking, Fine Art, Facebook, Sewing, Public Relations, Small Business, Advertising, Higher Education, Newsletters, Creative Direction, Music, Multimedia, Brand Development, Television, SEO, Video Editing, Publications, Press Releases, Outlook, Trade Shows, Magazines, Entrepreneurship, Film, New Media, Online Advertising, Website Development, PowerPoint, Sales, Mac, Video Production, Content Strategy, WordPress, Publicity
Education
Franklin Pierce University 1970 — 1974
BA, English
Northport High School 1966 — 1969
boys
PNC Financial Services Group April 2009 - Present
National City Bank April 2007 - August 2009
RBS Citizens, N.A. dba Charter One 2005 - 2007
RBS Citizens, NA dba Charter One 2003 - 2005
MBNA 2000 - 2003
MBNA 1999 - 2000
MBNA 1998 - 1999
MBNA 1995 - 1998
Skills
Competitive Analysis, Presentation Development, Project Management, Problem Solving, Training Delivery, Leading Development..., Credit Cards, Process Improvement, Marketing, Team Building, Customer Service, Merchant Services, Banking, Leadership, Vendor Management, Management, Coaching, Credit, Product Management, Sales, B2B, Project Planning, Risk Management
Education
Edinboro University of Pennsylvania 1992 — 1995
Bachelors, Communications
Bank of America May 2013 - Present
Bank of America July 2009 - May 2013
Bank of America June 1999 - March 2009
MBNA March 2006 - February 2007
MBNA June 2005 - March 2006
MBNA 2002 - 2005
MBNA 2004 - 2004
MBNA 2003 - 2003
MBNA 2003 - 2003
MBNA June 1999 - February 2002
Skills
Risk Management, Banking, Strategy, Analysis, CRM, Credit, Financial Risk, Leadership, Program Management, Six Sigma, Financial Services, Operational Risk..., Operational Risk, Cross-functional Team..., Risk Assessment, Business Process, Auditing, Internal Controls, Customer Service, Loans
Education
Villa Julie College 1995 — 1999
Bachelor of Science, Business Administration
Essex Community College 1994 — 1995
College Prep
Bank of America January 2014 - Present
Bank of America June 2012 - January 2014
Bank of America September 2010 - May 2012
Discover Financial Services June 2010 - August 2010
Phillips & Cohen Associates April 2009 - April 2010
Bank of America 2008 - 2009
Bank of America February 2008 - August 2008
Bank of America March 2002 - February 2008
MBNA November 2001 - March 2002
MBNA December 2000 - November 2001
Education
East Tennessee State University 1992 — 1995
Unionville High School class of 92' 1988 — 1992
ServiceCheck Inc June 1997 - Present
KinderCare Learning Center June 1995 - June 1997
MBNA August 1994 - May 1995
Skills
Recruiting, Talent Management, Talent Acquisition, Human Resources, Onboarding, Background Checks, Applicant Tracking..., Management, Employee Engagement, Personnel Management, Screening, Interviews, Technical Recruiting, FMLA, Hiring, Succession Planning, Coaching, Management Consulting, Employee Relations, Workforce Planning, Customer Service, Benefits Administration, Deferred Compensation, Team Building
Education
Georgia Perimeter College
Vanguard Cleaning Systems July 2005 - Present
MBNA June 1987 - March 2005
MBNA America 1987 - 2005
Skills
Contract Negotiation, New Business Development, Team Building, Training, Credit Cards, Banking, Strategic Planning, Operations Management, Negotiation, Strategy, Project Management, Program Management, B2B, Small Business, Franchising, Account Management, Management, Start-ups, Leadership, Sales Management, Coaching, Risk Management, Business Development, Budgets
Education
Drexel University - LeBow College of Business 1982 — 1987
Business Administration
Drexel University - LeBow College of Business 1982 — 1986
BS, Accounting
Union Bank & Trust December 2006 - Present
MBNA 1990 - 2006
Skills
Banking, Loans, Consumer Lending, Credit, Credit Analysis, Commercial Lending, Project Management, Training, Credit Cards
Education
Elon University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Carolina Courts September 2011 - January 2013
Weddington United Methodist Church 2006 - 2013
Europa Sports Products, Inc. April 2010 - July 2011
United Auto Credit Corporation 2006 - 2010
United PanAm Financial Corp 2006 - 2010
Distribution Technology Inc. 2000 - 2005
Manfredi Motor Transit 2000 - 2005
MBNA 1997 - 1999
Skills
Credit, Process Improvement, Organizational..., Operational Risk..., Sales Management, Compliance, Employee Relations, Customer Relations, Customer Satisfaction, Negotiation, Strategic Planning, New Business Development, Risk Analysis, Credit Analysis, Credit Risk, Financial Analysis, Risk Management, Accounts Receivable, Financial Reporting, Portfolio Management, Customer Service, Team Building, Accounting, Problem Solving, Hiring, Excel, Microsoft Excel
Education
Franklin University
Bachelor of Science, Business Administration/Marketing
Hiram College
REACH IT at Central Piedmont Community College
Wells Fargo November 2012 - Present
Bank of America August 2010 - Present
Bank of America (London) August 2007 - July 2010
MBNA 1990 - 2006
Skills
Compensation & Benefit, Compensation Structure..., Global Compensation, Deferred Compensation, Sales Compensation, Employee Benefits, Corporate Benefits, Compensation & Benefits..., Mergers, Acquisition Integration
Education
Georgetown University
BS, Economics
University of Delaware
MBA
ITT Technical Institute April 2011 - June 2012
Brown Mackie College October 2008 - December 2010
Ellis Collge of NYIT March 2002 - July 2005
MBNA December 2000 - February 2002
Skills
Educational Leadership, Admissions, Program Development, Student Affairs, Enrollment Management, Classroom Management, Community Outreach, CampusVue, Academic Advising, Curriculum Development, Adult Education, Student Development, Non-profits, Career Counseling, Retaining Customers, Staff Development, Training, Academia, Academic Administration, Student Recruiting, Campus, Student Counseling, Student Engagement, Interviews, Resume Writing, Admissions Counseling, Higher Education..., Accreditation, eCollege, E-Learning, College Teaching, Career Development, Higher Education..., Job Search Strategies, Faculty Development, Student Leadership, Instructional Design, Higher Education..., Tutoring, Recruiting, FERPA, Distance Learning, Career Assessment, Courses, Cover Letters, Higher Education Policy, Student Loans, Instructional Technology, Teaching Adults, Customer Retention
Education
St. Thomas University 2010 — 2010
Masters, Education
Florida Memorial College 2002 — 2004
Bachelor of Arts (B.A.), Criminology
Continental Finance Company 2005 - Present
Cross Country Bank 2003 - 2005
Cross Country Bank 2000 - 2003
Cross Country Bank 1999 - 2000
Cross Country Bank 1998 - 1999
MBNA 1994 - 1998
KPMG 1988 - 1994
Skills
Securitization, Structured Finance, Banking, Due Diligence, Financial Services, Financial Analysis
Education
Drexel University - LeBow College of Business 1987 — 1992
Business, Accounting, Finance
SAHM 2006 - Present
MBNA September 2000 - May 2006
Education
University of Phoenix 2002 — 2006
Master of Business Administration (MBA), Business, 3.9
George Mason University 1994 — 1998
Bachelor of Science (BS), Psychology, 3.5
JDA Software April 2014 - Present
JDA Software March 2007 - Present
The Proven Method September 2005 - March 2007
MBNA April 2003 - June 2005
TXU December 2000 - April 2003
ALLTEL December 1991 - December 2000
Skills
SDLC, Agile Methodologies, Requirements Analysis, Waterfall, Software Project..., SQL, Microsoft SQL Server, XML, Web Services, Visual Studio, Quality Assurance, Integration
Education
Georgia State University 2014 — 2017
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
University of Phoenix 2006 — 2008