MBNA Company
Industry: Bank
DescriptionMBNA Corporation was a bank holding company and parent company of wholly owned subsidiary MBNA America Bank, N.A., headquartered in Wilmington, Delaware, prior to being acquired by Bank of America in 2006. In December 2016, UK-based Lloyds Banking Group purchased MBNA from Bank of America for £1.9 billion. Customer service: 0345 606 2062 Headquarters: Chester Founder: Charles Cawley Founded: 1982 Acquisition date: 1 January 2006 Type of business: Bank
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2,231 MBNA employees in database. Find out everything there's to know about MBNA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
MBNA Employees
Avanade June 2014 - Present
Avanade, Inc. June 2011 - Present
Avanade, Inc. November 2011 - Present
Freelance Business Analysis Mentor January 2009 - Present
Freelance Business Analyst Mentor October 2009 - September 2013
Health Care Services Corporation December 2005 - November 2011
MBNA April 2002 - August 2005
MBNA April 2002 - August 2005
Bank of America January 2001 - October 2001
Bank of America January 2001 - October 2001
Skills
People Endorse me who..., Requirements Gathering, Elicitation, Gap Analysis, UML, Process Improvement, Scope Management, Business, Business Analysis, Business Strategy, Functional..., Performance Metrics, Use Case Analysis, Use Case Realization, Business Analyst..., Business Analysis..., Scrum, Change Management, Staff Supervision, CMMi, Waterfall, Root Cause Analysis, Decision Analysis, Java, Design Specifications, Business Case..., Feasibility Studies, Health Insurance, Healthcare IT, Banking Operations, Cross-functional Team..., SDLC, OOAD, Requirements Analysis, Business Requirements, Mentoring, Analysis, Systems Analysis, Visio, MS Project, Process Development, Software Project..., Application Design, Requirements Management, Technical Writing, Application Development, Business Process Design, Re-engineering, Team Leadership, Integration
Education
University of Phoenix 2000 — 2001
Info Tech
Brookhaven Community College 1986 — 1988
Associate, Graphic Design
University of North Texas 1982 — 1984
Pre-Med/Biology
Cisco December 2009 - Present
Bank of America 2007 - 2008
MBNA 1998 - 2007
MBNA 1993 - 1997
MBNA 1989 - 1993
Skills
Access, Release Management, Vendor Management, Program Management, Testing, Project Management, Credit Cards, PMO, SDLC, Process Improvement, IT Service Management, Business Analysis, Cisco Technologies, Data Center, Management, Security, Service Delivery, Team Building
Education
Brookhaven Community College
athenahealth 2009 - Present
Digitas 2004 - 2009
pierce promotions and event management 2002 - 2004
Digitas 1998 - 2002
MBNA 1995 - 1998
Skills
Call Centers, Marketing, Integrated Marketing, Program Management, Strategic Partnerships, Digital Marketing, Strategy, Sales Management, Direct Marketing, CRM, Relationship Marketing, Sales, Interactive Marketing, Analytics, Digital Strategy, Email Marketing, Customer Retention, Lead Generation
Education
Bryant University 1990 — 1994
Marketing / Economics
Bowlmor AMF April 2015 - Present
Macy's July 2012 - May 2014
Macy's February 2010 - July 2012
Macy's April 2009 - February 2010
Macy's Corporate 2006 - April 2009
Macy's June 1999 - March 2006
MBNA 1994 - 1999
Skills
Coaching, Budget, Merchandising, Retail, Change Management, Diversity Recruitment, Team Motivator, Business Management, Training & Development, Conflict Management, Human Resources, Time Management, Budgets, Management, Training, Sales, Loss Prevention, Employee Training, Onboarding, Leadership, Recruiting, Employee Relations, Project Management, Store Management, Performance Management, Profit, Customer Service, Hiring, Inventory Management
Education
Clark Atlanta University 1993 — 1998
Bachelor of Arts (B.A.), Business Administration/Marketing
New Rochelle High School 1990 — 1993
Regents Diploma
Parks Canada July 2015 - Present
Parks Canada 2009 - July 2015
MBNA 1999 - 2009
Skills
Strategic Communications, Stakeholder Engagement, Community Engagement, Volunteer Management, Community Development, Government, Public Relations, Public Policy, Public Speaking, Policy, Fundraising, Nonprofits, Strategic Planning, Policy Analysis, Community Outreach, Program Management, Marketing Communications, Marketing, Marketing Strategy, Strategic Partnerships
Education
Brock University 1992 — 1997
BA, Politics
Cleveland Clinic April 2012 - Present
Precise Tax Solutions September 2011 - Present
AMG Management Solutions LLC January 2008 - Present
Bizdom U October 2011 - December 2011
Walmart September 2008 - September 2009
National Eneterprise Systems January 2008 - January 2009
Bank of America April 2005 - May 2008
MBNA April 2005 - June 2006
Skills
Marketing Management, Social Media, Finance, Real Estate, Banking, Financial Regulation, Credit Analysis, Entrepreneurship, Small Business, Strategy, Credit, Investments, Insurance, Analysis, Management, Healthcare Information..., Healthcare, Sales Process, Business Strategy, New Business Development, Marketing, Start-ups, Loans, Negotiation, Business Development, Business Planning, Strategic Planning, Leadership, Team Building, Process Improvement, Sales
Education
Cleveland State University 2012 — 2014
Bachelor of Business Administration (BBA)
University of Phoenix 2007 — 2009
Associate of Arts (A.A.)
Bizdom
Elementary
Elementary
Elementary
Elementary
Elementary
Elementary
University of Toledo
Accenture May 2010 - Present
Deloitte Consulting July 2008 - June 2009
Four Seasons Hotels and Resorts May 2007 - August 2007
MBNA June 2003 - October 2005
Skills
Change Management, Team Building, Organizational..., Organizational..., Talent Management, HR Transformation, Leadership Development, Process Improvement, Project Management, Employee Engagement, Internal & External..., Proposal Writing, Creative Writing, Cross-functional Team..., Requirements Gathering, Agile & Waterfall..., User Acceptance Testing, Training Delivery, Train the Trainer..., Corporate Communications, Leadership, Program Management, Organizational Design, Performance Management, Recruiting, Human Resources, Employee Training
Education
The University of Texas at Austin 2006 — 2007
Bachelor of Science, Corporate Communication
Brookhaven Community College 2004 — 2006
Associates in Arts with Honors, Business Management
Bank of America June 2010 - Present
Bank of America June 2007 - June 2010
Bank of America March 2006 - June 2007
Bank of America February 2004 - March 2006
MBNA 2005 - 2006
MBNA 2001 - 2004
Skills
SQL, SAS, Visio, Six Sigma, Relationship Development, Control, Risk Management, Collections Management, Mortgage Lending, Telemarketing, Credit Analysis, Strategy Development, Excel, Access, PowerPoint, Word, Bank Relationship..., Audit, Compliance Management, Process Control, Data Analysis, Agile Project Management, Project Coordination, Portfolio Management, Banking, Operational Risk..., Management
Education
Penn State University 1995 — 1998
Clarion University of Pennsylvania 1993 — 1995
AIG 2014 - Present
Customers Bank 2013 - 2014
Capital One 2012 - 2013
ING DIRECT 2005 - 2012
MBNA 1999 - 2005
BDO Seidman, LLP 1990 - 1999
Ernst & Young, LLP 1987 - 1990
Skills
Mergers & Acquisitions, Banking, CPA, Financial Analysis, Financial Services, Loans, Portfolio Management, Finance, Cash Management, Financial Risk, Project Management, Due Diligence, Microsoft Office..., Mortgage Lending, Forecasting, PeopleSoft, Risk Management, Accounting, Auditing, Management, Managerial Finance, Financial Accounting, Analysis, General Ledger, Financial Reporting, GAAP, IFRS, Sarbanes-Oxley Act, Internal Controls, Financial Modeling, Consolidation, Sarbanes-Oxley, Treasury Management, Business Process..., Internal Audit
Education
Clarkson University 1986 — 1987
MBA, Finance & Accounting
State University of New York College at Oneonta 1982 — 1986
BS, Business Economics; with Accounting & Economics minors
Mothers & More June 2011 - November 2012
Mothers & More November 2009 - June 2011
Mothers & More June 2008 - November 2009
MBNA June 2001 - May 2006
Skills
Public Speaking, Community Outreach, Social Networking, Blogging, Event Planning, Leadership, Non-profits, Strategic Planning, Social Media, Research, Facebook, Fundraising, Newsletters
Education
Bryn Mawr College 1997 — 2001
AB, Political Science
Jennifer Steinberg
Girl Scouts of Northeast Texas September 2003 - Present
TiE Dallas February 2012 - October 2014
Plano West Tennis Booster Club June 2012 - June 2014
Tunabear Consulting February 2012 - January 2014
MBNA January 2000 - December 2000
Pfizer July 1992 - December 1999
The WEFA Group December 1989 - August 1990
DRI/McGraw-Hill July 1986 - December 1989
Skills
Strategic Planning, Marketing, Social Media, Event Planning, Non-profits, Leadership, Nonprofits, Coaching, Customer Service, Public Speaking, Strategy, Marketing Strategy, New Business Development, Human Resources, Recruiting, Program Management, Business Development, Sales, Product Development, Analysis, Fundraising, Entrepreneurship, Management, Public Relations, Business Strategy, Strategic Partnerships
Education
MIT Sloan School of Management 1990 — 1992
Master of Business Administration (M.B.A.), Strategy and Marketing
Wesleyan University 1982 — 1986
Bachelor of Arts (B.A.), Computer Science and Psychology
Choate Rosemary Hall 1980 — 1982
Greens Farms Academy 1976 — 1980
Staples Promotional Products June 2015 - Present
Accolade Promotion Group (APG), A Division of Golf Town Canada Inc. September 1999 - Present
MBNA June 1997 - May 1999
Skills
B2B, Marketing Strategy, Advertising, New Business Development, Trade Shows, Account Management, Online Advertising, Lead Generation, Sales Management, Direct Marketing, Marketing, Digital Marketing, Sales Presentations, Corporate Gifts, Sales, Business Development, E-commerce, Management, Integrated Marketing, Entrepreneurship, Email Marketing, Team Building, Leadership, Brand Development, Social Media Marketing, Merchandising, Sales Process, Product Marketing, Strategy, Brand Management, Direct Sales
Education
Carleton University 1996 — 1999
Bachelor of Commerce, Information Systems Concentration
Cambridge Computer Services September 2007 - Present
Sterling Services, Inc. November 2001 - November 2006
Pen Bay Builders/Realty Resources Group 1999 - October 2001
MBNA November 1998 - April 1999
Skills
Storage, Disaster Recovery, SharePoint, Servers, Troubleshooting, Hardware, Windows Server, System Administration, Linux, Enterprise Software, Windows, Network Security, VPN, TCP/IP, Storage Solutions, Storage Virtualization, Cloud Computing
Education
Clark University 2007 — 2007
PC Networking & Security
Westfield State University 1996 — 1998
BA, English, Math
Veeam Software March 2012 - Present
Consumer Source, Inc. 2011 - 2012
Verizon 2008 - 2010
AT&T 2005 - 2006
MCI 1999 - 2005
MCI 1999 - 2005
MBNA 1996 - 1999
Skills
Solution Selling, Salesforce.com, Account Management, Direct Sales, Sales Process, Cold Calling, Cloud Computing, Lead Generation, SaaS, B2B, Sales, Selling, Sales Management, Strategic Partnerships, New Business Development, Sales Operations, Sales Presentations, Enterprise Software, Leadership, CRM, Professional Services, Software Industry, Customer Retention, Managed Services, Business Development, Partner Management, Data Center, Unified Communications, Go-to-market Strategy, Sales Enablement, Storage
Education
Clark Atlanta University
Bright Horizons January 2011 - Present
JWORK Limited July 2009 - Present
COSI - Center of Science and Industry September 2007 - April 2012
Accor May 2006 - October 2010
The Ohio State University March 2007 - March 2008
Geauga Lake Amusement Park June 2005 - August 2005
The Ohio State University January 2005 - June 2005
The Ohio State University September 2004 - June 2005
MBNA June 2003 - August 2004
Skills
Event Planning, Writing, Social Media, Microsoft Office, Customer Service, Customer Relations, PowerPoint, Outlook, Teaching, Photography, Team Building, Problem Solving, Online Marketing, Mentoring, Public Speaking, English, Coaching, Promotions, Teamwork, Newsletters, Social Media Marketing, Budgeting, Planning, Negotiation, Retail
Education
Capital University 2009 — 2011
The Ohio State University 2003 — 2008
B.A., English
WashingtonFirst Bank August 2015 - Present
Camden National Corporation 2011 - August 2015
Camden National Bank 2006 - 2011
WEX 2005 - 2006
MBNA 2004 - 2005
MBNA 1995 - 2004
MBNA 1995 - 2004
AT&T Network Systems 1989 - 1993
Skills
Banking, Call Centers, Credit, Vendor Management, Business Continuity, Disaster Recovery, Project Management, Process Improvement, Risk Management, System Administration, Portfolio Management, Financial Analysis, Integration, Management, Telecommunications, Leadership
Education
Bucknell University 1984 — 1988
Bachelor of Arts (B.A.), Political Science
W. L. Gore & Associates June 2015 - Present
Diamond State Graphics, Inc. December 2000 - June 2015
Final Focus Photography 1998 - 2000
MBNA 1995 - 1998
Skills
Photography, Photoshop, Digital Photography, Illustrator, Production Managment, Graphic Design, Production Planning
Education
Cecil College 1994 — 1997
Certificate of Photography, Design and Visual Communications, General
Synergy Direct Marketing Solutions, LLC November 2010 - Present
Victory Capital Management October 1999 - October 2010
Citi 1998 - 1999
MBNA 1993 - 1998
Skills
Asset Managment, Financial Analysis, Risk Management, Series 7, Investments, Strategic Planning, Strategic Financial..., Product Development, Department Budgeting, Training Delivery, Manage Client..., Sales Management, Operations Management, Asset Management, Mergers & Acquisitions, Marketing, Customer Retention, CRM, Account Management
Education
Bowling Green State University 1986 — 1990
B.S., Business Administration (Finance)
St. Ignatius High School 1982 — 1986
Transtar Industries September 2014 - Present
ACCEL Performance Group November 2013 - March 2014
ACCEL Performance Group April 2012 - November 2013
Lake County Gold & Collectibles, LLC June 2011 - February 2012
Wellman Products Group May 2006 - May 2009
MBNA September 2005 - May 2006
Progressive Insurance June 1999 - January 2003
Leisuretime Warehouse May 1996 - September 1998
Skills
Sales, Start-ups, Retail, Trade Shows, Motorsports, Racing, Product Development, Automotive, Marketing Strategy, Product Marketing, Pricing, Sales Management, Lean Manufacturing, Customer Service, New Business Development, Automotive Aftermarket, B2B, Forecasting, Competitive Analysis, Parts, Management, Vehicles, Negotiation, Automobile, Business Planning, Marketing Management, Market Planning, Operations Management, Purchasing, Continuous Improvement, Strategic Planning, Product Launch, Manufacturing, Sales Operations, Profit, International Sales, Marketing, Budgets
Education
Kent State University 2003 — 2005
Bachelors, Marketing
Cleveland State University 1998 — 1999
Canon Financial Services, Inc. May 2008 - November 2011
Marlin Business Services Corp September 2002 - May 2008
MBNA May 2001 - September 2002
Advanta Leasing June 1997 - April 2001
Advanta Leasing July 1996 - June 1997
Skills
Credit Risk, Financial Analysis, Fraud, Document Review, Customer Service, Underwriting
Education
Camden County College 2013 — 2015
Pierce College
Comcast November 2013 - Present
Best Western Arcata Inn December 2007 - May 2013
Self Employed January 2006 - May 2013
Self Employed June 1995 - May 2013
CPC Computers January 2005 - December 2007
JPMorgan Chase June 2004 - December 2004
MBNA January 2004 - June 2004
The Hartford January 2003 - January 2004
Self Employed July 2002 - January 2003
Penn Mutual Life November 1997 - June 2002
Skills
Hospitality Management, Hospitality Industry, Hospitality, Front Office, Hotels, Hotel Management, Micros, Property Management..., AutoClerk, Customer Service, Help Desk Support, NIght Audit, Desktop Application..., Windows, Android, iOS, Employee Training, Time Management, Networking, Software Installation, Troubleshooting, Technical Support, Training, Call Centers, Servers, Security, Printers, Sales, Windows XP, System Administration, IT Operations
Education
East Stroudsburg University 1993 — 1995
BA, Psychology and Sociology
Bucks County Community College 1992 — 1993
AA, Psychology
Homrich, Klein & Associates November 2012 - Present
Corinthian Colleges October 2010 - Present
SunTrust Bank 2011 - 2012
TJX March 2011 - November 2011
Oracle (aka Skywire Software) 2000 - 2009
Docucorp International 1998 - 2000
MBNA 1994 - 1998
Skills
Microsoft Office, Cisco, Unix, Microsoft Servers, Novell Netware, Active Directory, Linux, VMware, Change Management, Project Management, Project Managers, IT Infrastructure..., Managing IT..., Project Charter, Risk Management Plans, Project Plans, WBS, Six Sigma, SDLC, Visio, Management, Disaster Recovery, Vendor Management, Requirements Gathering, SharePoint, Project Planning, ITIL, Requirements Analysis, IT Management, Integration, Analysis, Information Technology, Access, Telecommunications, Cisco Technologies
Education
Bowling Green State University 1991 — 1993
MBA
Bowling Green State University 1987 — 1991
BSBA, Finance
Chuparkoff Law January 2012 - Present
Earl Warburton Adams & Davis September 2002 - June 2008
MBNA 1996 - 1997
Skills
Civil Litigation, Arbitration, Mediation, Litigation, Commercial Litigation, Personal Injury, Family Law, Criminal Defense, Appeals, Corporate Law, Criminal Law, Contract Disputes, Domestic Relations, Medical Malpractice, Automobile Accidents
Education
University of Toledo College of Law 1997 — 1999
Miami University 1993 — 1995
Bowling Green State University 1991 — 1995
Walsh Jesuit 1988 — 1991
Critical Mass January 2015 - Present
Sears Holdings Corporation March 2014 - January 2015
Quill January 2013 - March 2014
Cramer Krasselt January 2012 - November 2012
VivaKi, Publicis Groupe July 2010 - 2012
VivaKi, Publicis Groupe August 2008 - July 2010
Jupiterimages 2004 - 2008
University of Arizona 2003 - 2004
MBNA 1997 - 2003
Skills
Search, Team Management, SEM, Product Development, Research, Web Project Management, Project Management, Certified Project..., Creative Problem Solving, Mentoring, Coaching, Agile Methodologies, Agile Project Management, SEO, E-commerce, Teaching, Team Building, Team Leadership, Digital Media, Online Marketing, Email Marketing, Leadership, Integration, Analytics, Strategy, Program Management, Management, Advertising, PPC, Marketing, Account Management, Digital Marketing, Project Planning, Process Improvement, Web Analytics, Analysis, Digital Strategy, Omniture, Creative Direction, Business Intelligence, Online Advertising, Integrated Marketing, Interactive Marketing, Website Development, Web Marketing, Google Analytics, Mobile Marketing, Search Advertising, Google Adwords, User Experience
Education
Bowling Green State University
MA
Trinity University
BA
The Rogers Company September 2011 - Present
Erin Renee Photography March 2007 - Present
Easy Graphics Corp September 2006 - June 2011
Cleveland Scene Magazine March 2006 - September 2006
MBNA May 2005 - March 2006
MK Photography July 2000 - April 2005
Skills
Trade Shows, Advertising, Budgets, Marketing Communications, Marketing Strategy, Event Management, Marketing, Relationship Marketing, Event Planning, New Business Development, Corporate Events, Social Media, Email Marketing, Product Marketing, Photography, Copywriting, Graphics, Social Media Marketing, Digital Printing, Account Management, Brand Development, Sales
Education
Cleveland State University 2001 — 2004
Bachelor in Business, Marketing
Synapse Technologies August 2012 - Present
Charter Global February 2011 - August 2012
InterContinental Hotels Group March 2007 - February 2011
Matrix Resources April 2006 - March 2007
DeKalb County School System August 2005 - April 2006
MBNA June 2003 - August 2005
Matrix Resources January 2001 - April 2002
TechSource Services February 2000 - January 2001
Education
Clemson University 1983 — 1987
B.S., Computer Science
EGS April 2013 - Present
Beyond The Mask January 2008 - Present
lia sophia December 2009 - December 2014
BTM January 2012 - April 2013
Fiducial August 2011 - November 2011
NCO Financial Systems August 2010 - July 2011
ALW Sourcing, LLC August 2010 - July 2011
World Relief July 2009 - September 2010
HSBC Card Services February 2006 - August 2008
MBNA November 2000 - March 2006
Skills
Temporary Placement, Employee Relations, Employee Training, EEO, Campus, Talent Acquisition, Recruiting, Applicant Tracking..., Onboarding, Talent Management, Human Resources, Technical Recruiting, HRIS, College Recruiting, Sourcing, Succession Planning, Workforce Planning, Behavioral Interviewing, PeopleSoft, New Hire Orientations, Taleo, Internet Recruiting, Personnel Management, Screening, Training, Coaching, Job Fairs, Screening Resumes, Resume Writing, Executive Search, Background Checks, HR Consulting, Conflict Resolution, Temporary Staffing, HR Policies, Employee Engagement, Management, Leadership, Employee Benefits, Career Counseling, Job Descriptions, Benefits Administration, CRM, Interviews, Team Building, Hiring, Career Development, Time Management
Education
Liberty University 2013 — 2016
Master's Degree, Marriage and Family Therapy/Counseling
University of Phoenix 2010 — 2012
Masters of Management, Human Resource Management
University of Phoenix
B.S, Business Management
Cheyney University of Pennsylvania 1991 — 1993
Elementary Education and Teaching
MRI Software LLC February 2014 - Present
MRI Software LLC January 2010 - Present
Intuit September 2007 - January 2010
Intuit August 2005 - September 2007
Intuit December 2003 - August 2005
MRI Software LLC November 1999 - December 2003
MBNA December 1996 - November 1999
Skills
Team Leadership, Sales Presentations, Product Demonstration, Technical Demonstrations, Business Intelligence, Product Strategy, Product Management, Product Launches, Software Requirements, Sales Management, Sales Process, Accounting, Competitive Analysis, SQL, Software Documentation, Solution Selling, Executive Level..., Project Delivery, Xcelsius, Documentation, Report Writing, HTML/XML, Web Services, Direct Sales, Software Implementation, Software Project..., SaaS, Enterprise Software, Salesforce.com, Cloud Computing, Architectures
Education
Cleveland State University 1992 — 1995
Bachelor of Arts
The Ohio State University 1991 — 1992
Moen Incorporated October 2013 - Present
Bank of America May 2012 - Present
Bank of America January 2011 - May 2012
Bank of America January 2008 - January 2011
Bank of America January 2000 - January 2008
MBNA October 1997 - January 2000
Skills
Team Management, Management, Retail Banking, Banking, Credit, Credit Risk, Credit Cards, Credit Analysis, Collections, Risk Management, Recruiting, Sports Coaching, Job Coaching, Business Strategy, Microsoft Excel, Microsoft Word, Creative Problem Solving, Problem Solving, Human Resources, Performance Management, Workforce Management, Finance
Education
Cleveland State University 1993 — 1997
Bachelor of Business Administration (BBA)
Bank of America January 2006 - Present
MBNA March 2001 - January 2006
MEDICAL LIFE INSURANCE COMPANY March 1998 - March 2001
DRECO PLASTICS INC March 1996 - March 1998
DRECO PLASTICS INC June 1984 - March 1996
Skills
Operating Systems, Troubleshooting, Cisco, Servers, Lotus Notes, Microsoft Technologies, Project Management, Project Coordination, IBM Tivoli, Windows Server, Windows 2000, Microsoft Certified..., Microsoft Certified..., Microsoft Office, Technology Change..., Maximo, Security, Information Security, Windows, Call Centers, Cisco Technologies, System Deployment, Disaster Recovery, Hardware, Networking, Software Installation, Vendor Management, Help Desk Support, Visio, IT Operations, IT Management, Enterprise Architecture, Process Improvement
Education
Cleveland State University 1984 — 1994
Bachelors, Computer and Information Science
Helping Hands Family Childcare December 2009 - Present
MBNA February 2001 - April 2008
Bank of America February 2001 - April 2008
Robert Half Technology 1998 - 2001
DecisionOne 1996 - 1998
Fitzpatrick Cella/Varet, Marcus and Fink 1989 - 1995
Skills
Early Childhood..., Childcare, Cpr Certified, First Aid Certified, Project Management, Microsoft Office, Troubleshooting, Software Documentation, Customer Service, Team Building, Leadership, Windows, Training, Public Speaking, Technical Support, Servers, Networking, Microsoft Exchange, Hardware, Security, Project Planning, SharePoint, Management, Active Directory, Databases, System Administration, Vendor Management, Lotus Notes
Education
University of Delaware 2006 — 2012
Chesapeake Bible College 2000 — 2004
BACHELOR OF ARTS, GENERAL BIBLE STUDIES
City University of New York-Hunter College 1984 — 1985
The Delta Companies April 2015 - Present
Laselec Inc April 2014 - April 2015
The Delta Companies August 2006 - July 2013
Lockheed Martin August 2004 - August 2006
MBNA June 1999 - May 2003
Robert Bosch January 2001 - December 2001
Skills
Sales, Process Simulation, Contract Negotiation, Training, Mechanical Engineering, Manufacturing..., Lean Manufacturing, Production Planning, Consulting, Process Implementation, SAP, Software Implementation, Waste Reduction, Process Improvement, Technical Consultation, HVAC, Healthcare, Staffing Services
Education
Clemson University 1999 — 2004
B.S., Mechanical Engineering
MBNA 1994 - Present
Bank of America 1994 - Present
Bank of America 1994 - 2010
Education
California State University-East Bay
Greater Cleveland RTA January 2009 - Present
Orange City School District August 2002 - December 2008
MBNA December 2000 - March 2002
Accountemps March 2000 - December 2000
Skills
Wireless Networking, Budgets, XP, Training, WAN, Virtualization, Network Security, Data Analysis, Security, Operations Management, LAN-WAN, SAN, Customer Service, PowerPoint, Analysis, Policy, Program Management, Leadership, Switches, Microsoft Office, Process Improvement, CCNA, Windows Server, Project Management, HP, Government, Software Documentation, Servers, Cisco Routers, System Administration, Vendor Management, Technical Support, Performance Management, Social Media, Data Center, Active Directory, Public Speaking, Troubleshooting, VPN, Network Administration, Security+, Customer Satisfaction, Microsoft Excel, Cisco Technologies, VMware, Infrastructure, Integration, Strategic Planning, Team Building, Networking
Education
Cleveland State University 1993 — 1998
BBA, Marketing
St. Dominic's
Citizens Bank January 2014 - Present
World Omni Financial Corp January 2010 - January 2014
MBNA/Bank of America September 2007 - March 2009
MBNA America/Bank of America March 1996 - March 2009
Bank of America January 2006 - January 2009
Bank of America November 2006 - September 2007
MBNA/Bank of America 2002 - November 2006
MBNA August 1999 - February 2002
Public Schools, Sanford, ME and Brookline, MA August 1989 - December 1995
Skills
Analysis and Practical..., Business Start-up and..., Call Center Management, Collaboration and..., Customer Service, Education & Facilitation, International Management, Operations Management, People Development, Performance Management, P&L –Expense Control, Program/Project..., Quality Assurance, Resource Allocation, Sales..., Situational Leadership, Strategic Planning, Tactical Execution, Vendor Operations, Workforce Management, Third Party, BPO and..., Dialer Operations and..., Collections Strategy, Sales Strategy and..., Customer Experience, IEX Total View, Call Center, Credit Cards, Call Centers, Strategy, Vendor Management, Credit, CRM, Analytics, Management, Recruiting, Training, Banking, Analysis, Outsourcing, Forecasting, Team Building, Start-ups, Customer Satisfaction, Business Development, Mergers & Acquisitions, Six Sigma, Business Process, Finance, Coaching
Education
Boston University 1989 — 1990
M.Ed., Science Education
Bowdoin College 1985 — 1989
BA, Biology
Arlington High 1981 — 1985
Diploma, College Prep
Geico Insurance August 2014 - Present
Bank of America Merchant Services August 2006 - December 2013
MBNA November 2000 - January 2003
Ross Department Store April 1998 - December 1999
Walt Disney World September 1995 - January 1997
Skills
Merchant Services, Credit Cards, Banking, Sales, Management, Business and Technical..., Credit Card Payment..., Account Manager, Batch Settlement, Reporting & Analysis, Online Banking, Homeowners,Auto and...
Education
Central Insurance School 2014 — 2014
Certified Professional Service Representative 4-40 License, Homeowner, Auto and Commerical Insurance
Broward Community College 2003 — 2013
Business Administration, Business Administration and Management, General
J.P. Taravella High School 1990 — 1994
General Diploma, General
ABCO Fire Protection January 2014 - Present
ABCO Fire Protection 2011 - Present
Firetrace International February 2009 - February 2011
Firetrace International 2009 - August 2010
American Fire Equipment Sales and Service Corp. 2001 - 2008
MBNA 2000 - 2001
Skills
Fire Alarm, Fire Protection, Sales Management, New Business Development, Account Management, Fire Suppression, NFPA, Sales Operations, Access Control, Alarm Systems, B2B, Fire Extinguisher, Fire Safety, Fire Suppression Systems
Education
Cleveland State University
Finance
Cuyahoga Community College
Associate of Applied Business, Business Administration, Management and Operations
FactSet StreetAccount June 2013 - Present
FactSet StreetAccount July 2012 - June 2013
StreetAccount LLC May 2008 - July 2012
StreetAccount LLC April 2006 - May 2008
MBNA January 2004 - April 2006
Bear Stearns July 2000 - February 2003
Comtex Information Systems 1996 - 1998
Bankers Trust 1994 - 1996
Skills
Management, Strategy, Timely Decision Making, Business Strategy, International..., Corporate Development, Managing Workflow, Project Management, Competitive Analysis, Human Resources, Content Strategy, Hiring Employees, Equity Valuation, Financial Modeling, Professional..., Leadership, Program Management, Strategic Planning
Education
University of California, Berkeley, Haas School of Business 1998 — 2000
MBA, Finance
Bucknell University 1990 — 1994
BA, Economics, Psychology
Berkshire Hathaway HomeServices Northeast Real Estate September 2014 - Present
Kelly Lewis Realty August 2013 - November 2014
Prudential Northeast Properties May 2003 - December 2013
MBNA May 1996 - April 2003
Skills
Vacation Homes, Sellers, Short Sales, Selling, Relocation, Real Estate, Buyer Representation, Buyers, New Home Sales, e-PRO, Listings, ABR, SFR, Move Up Buyers, Single Family Homes, Townhomes, Sales
Education
Bristol Community College
none, liberal arts
AMERICAN EXPRESS August 2010 - Present
TENET FEDERAL CREDIT UNION December 2007 - July 2010
Bank of America January 2001 - December 2007
MBNA 2001 - 2007
Skills
Banking, Cross Selling, Payments, Credit, Retail Banking, Credit Cards, Credit Risk, Loans, Credit Analysis, AML, Bank Secrecy Act, Operational Risk, Mortgage Lending, Financial Risk, KYC, Leadership, CRM
Education
Broward Community College 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
NEW YORK BILINGUAL INSTITUTE 1995 — 1996
AA, ACCOUNTING
TD Bank Group February 2014 - Present
TD Bank Group May 2010 - January 2014
Bank of America January 2008 - May 2010
Bank of America January 2005 - January 2008
MBNA Canada Bank February 2003 - January 2005
MBNA November 2000 - February 2003
MBNA February 2000 - November 2000
MBNA March 1999 - February 2000
Skills
Credit Cards, Strategy, Direct Marketing, Management, Marketing Strategy, Customer Retention, Credit, Banking, Marketing Management, Leadership, Marketing, Relationship Management, Call Centers, Team Management, Analytics, Strategic Planning, Portfolio Management, Call Center, Risk Management, Sales, Coaching, Strategic Partnerships, Operations Management, Retail Banking, Loyalty Marketing, Customer Acquisition, Consumer Lending, Analysis, Customer Satisfaction, Market Planning, Customer Experience, Loans, People Management, Digital Marketing, Online Content, SEO
Education
Carleton University
Bachelor of Arts (B.A.), Psychology
TD Bank Group December 2011 - Present
Bank of America January 2010 - February 2012
MBNA Canada Bank of America December 2006 - December 2009
MBNA January 2002 - December 2006
MBNA Canada 2001 - 2004
MBNA August 2000 - January 2002
Clearnet March 1997 - August 2000
Skills
Management, Credit Cards, Team Management, Product Development, Marketing, Business Analysis, Banking, Project Management, Strategic Planning, Call Centers, Credit, Budgets, Customer Service, Relationship Management, Sales
Education
Carleton University 1997 — 2000
Bachelor’s Degree, Psychology with Minor in Sociology
AAA Mid-Atlantic June 2006 - Present
AAA Mid-Atlantic November 2005 - June 2006
MBNA August 2002 - November 2005
MBNA November 2001 - August 2002
MBNA May 1998 - November 2001
MBNA April 1997 - May 1998
North Coast Air March 1996 - April 1997
Senior HealthCare Services April 1995 - March 1996
Erie Airways November 1988 - April 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Access, Accounting, G/L Reconciliations
Education
Clarion University of Pennsylvania 1984 — 1988
BS Computer Application Information Systems, Business Computer and Accounting
Proforma October 2006 - Present
Bank of America 2005 - 2006
Bank of America 2004 - 2005
MBNA 1999 - 2004
Skills
Direct Marketing, Relationship Management, Financial Services, Credit, Competitive Analysis, Loans, Business Strategy, Banking, Marketing, Strategy, Sales, Process Improvement, Financial Risk, Portfolio Management, Account Management, Mortgage Lending, Mergers, Business Development, Sales Process, Start-ups, Management, Call Centers, Mergers & Acquisitions
Education
Cleveland State University 1994 — 1998
Business, Finance
The Riverside Company August 2007 - Present
MBNA May 1998 - April 2006
Perrysburg & Sylvania Local Public Schools 1997 - 1998
Skills
Assisting Executives, Outlook, Event Planning, Executive Administrative, Human Resources, Recruiting, Grant Writing, Employee Benefits, Coordination, Microsoft Excel, Microsoft Office, Nutrition, Windows, Management, Event Management, Travel Arrangements, PowerPoint, Process Scheduler, Teamwork, Administrative..., Executive..., Customer Service
Education
Indiana Wesleyan University 2005 — 2006
Master of Science (M.S.), Business Administration and Management, General
Bowling Green State University 1990 — 1995
Bachelor of Science, Elementary Education and Teaching, Cum Laude
The Impact Partnership December 2011 - Present
Bank of America November 2010 - December 2011
Bank of America May 2005 - November 2010
MBNA November 2004 - May 2005
MBNA America July 2002 - November 2004
Skills
Banking, Credit Cards, Risk Management, Credit, Call Center, Cross Functional Team..., Relationship Management, Team Leadership, Leadership Development, Cross Functional..., Life Insurance, Fixed Annuities, Business Process..., Strategy, Leadership, Call Centers, Strategic Planning, Change Management, Management, Vendor Management, Sales Operations, Retirement Planning, Business Development, Customer Satisfaction, Financial Services, Sales, Human Resources, CRM, Financial Risk, Insurance, Executive Management, Portfolio Management, Process Improvement, Consumer Lending, Loans, Ministry Leadership, Operations Management, Integration
Education
Florida Atlantic University 1992 — 1996
Broward College 1992 — 1994
Bank of America May 2010 - Present
RS Tech. Inc June 2009 - February 2013
Corporation Service Company February 2008 - May 2010
Bank of America January 2006 - January 2007
mbna May 1995 - December 2005
MRJ Inc. January 1995 - 1996
Automatic Data Processing Front-End Trading System Support September 1993 - January 1995
Quantum Software September 1991 - September 1993
Department of Industrial Engineer, Oregon State University September 1987 - June 1990
College of Forest, Oregon State University June 1988 - September 1989
Skills
Middleware, Web Services, WebSphere Application..., Java Enterprise Edition, EJB, RAD, Statistics, QC 9.2, RTC, Unix Shell Scripting, DB2, Objective-C, iOS development, C#, .NET, JSP development, GIMP, Spring Webflow, JBoss Application Server, Hudson, MySQL, Java, JavaScript, CSS, HTML, Tomcat, ActionScript, Blaze Advisor, XSLT, XML, JAXB, Servlets, C++, Visual C++, Visual Basic 5.0/6.0, Compilers, Nutch, Lucene, Lisp, Smalltalk, Visual Basic, Databases, Integration, SDLC, SQL, Software Development
Education
Oregon State University 1983 — 1991
Doctor of Philosophy (PhD), Industrial Engineering, 3.6
Oregon State University 1986 — 1987
Master of Science (MS), Operations Research
Oregon State University 1983 — 1986
Master of Science (MS), Industrial Engineering
Chung Yuan Christian University
Bachelor's degree, Industrial Engineering
Bank of America July 2014 - Present
Bank of America October 2011 - Present
Bank of America April 2008 - October 2011
Bank of America/MBNA America Bank June 2006 - April 2008
MBNA 1997 - 2006
MBNA 2001 - 2002
MBNA 1999 - 2002
Skills
Operations, Reporting, Analytics, Process Improvement, Leadership, Leadership Development, Strategic Leadership, Banking, Credit, Credit Risk, Credit Analysis, Credit Cards, Process Design, Management, Program Management, Presentations, PowerPoint, Mortgage Banking, Consumer Lending, Mortgage Lending, Risk Management, Financial Analysis, Call Centers
Education
Cleveland State University 1987 — 1993
M.A. / B.A., Labor Relations/Human Resources Social Sciences
Temple University February 2015 - Present
Temple University June 2012 - Present
Thomas Jefferson University Hospital November 2010 - May 2012
The Philadelphia Orchestra Association December 2009 - November 2010
The Philadelphia Orchestra Association August 2006 - December 2009
Innovation Philadelphia 2005 - 2006
MBNA 2000 - 2000
Education
Bucknell University 2001 — 2005
Bachelor of Science (BS)
CenturyLink November 2014 - Present
Time Warner Cable February 2011 - October 2014
AT&T Mobility May 2009 - December 2010
Verizon Wireless October 2002 - September 2008
MBNA November 2000 - August 2002
Enterprise Rent-A-Car 1999 - 2000
Skills
Telecommunications, People Development, Sales Management, Account Management, Salesforce.com, Coaching, Customer Experience, Customer Retention, Direct Sales, Leadership, Managed Services, Management, Marketing, Negotiation, Project Management, Sales, Sales Operations, Sales Process, Solution Selling, Enterprise Software
Education
Bowling Green State University 1994 — 1998
Bachelor's degree, Elementary Education and Teaching
Total Communication Environment July 2014 - Present
Partners in Parenting May 2013 - January 2014
St Francis of Assisi Catholic School September 2013 - December 2013
Cairine Wilson Secondary School February 2013 - April 2013
TD September 2010 - July 2012
MBNA July 2008 - August 2010
Skills
Developmental..., Learning Disabilities, Disabilities, Diversity & Inclusion, Oral & Written..., Inclusion, Social Inclusion, Cerebral Palsy, Medication..., Incident Reporting, Residential Services, Pervasive Developmental..., Support Workers, Autism Spectrum..., Activities of Daily..., Medication Adherence
Education
Algonquin College 2012 — 2014
Diploma, Developmental Services Worker
Carleton University 2004 — 2008
Bachelor of Arts (BA), Honours, English Language and Literature
One Bridge Consulting, LLC. November 2014 - Present
Johnny's Selected Seeds June 2013 - Present
Johnny's Selected Seeds March 2010 - June 2014
TD Bank April 2006 - February 2010
MBNA May 1996 - April 2005
Skills
Workforce Management, Retail, Credit Cards, Call Center, Team Building, Performance Management, Operations Management, Banking, Cross Selling, Relationship Management, Credit, Strategic Planning, Call Centers, Customer Experience, Customer Service, Vendor Management, Customer Retention, Customer Satisfaction, Sales Management, Training, CRM, Sales, Analysis, Team Leadership, Business Strategy, Process Improvement, Management, Leadership, Risk Management, Change Management, Microsoft Office, Program Management, Account Management
Education
Champlain College 2015 — 2019
Bachelor’s Degree, Cybersecurity
Husson University 1994 — 1996
Associate’s Degree, Business Management
RMC Vanguard Mortgage Corp September 2011 - December 2013
Schmidt Mortgage Company May 2010 - September 2011
National City Mortgage September 2008 - December 2009
National City Mortgage 2001 - 2009
National City Mortgage April 2008 - September 2008
National City Mortgage January 2003 - April 2008
MBNA 1998 - 2000
Skills
Mortgage Banking, Mortgage Lending, Refinance, FHA, Sales, Call Centers, Loans, Leadership, Team Building, Loan Origination, Customer Service, Management, Banking, Business Planning, Customer Retention, Customer Satisfaction, Lead Generation, New Business Development, Residential Mortgages, Strategic Planning, VA loans, VA Loans
Education
Cleveland State University
Bridgeforce October 2014 - Present
KeyBank January 2013 - October 2014
KeyBank December 2011 - January 2013
Key Bank April 2010 - December 2011
Key Bank September 2009 - April 2010
Fifth Third Bank October 2007 - September 2009
Fifth Third Bank October 2005 - October 2007
MBNA October 1997 - March 2005
Skills
Financial Risk, Consumer Lending, Small Business Lending, Lines Of Credit, Commercial Lending, Cross Selling, Loans, Commercial Banking, Merchant Services, Credit Analysis, Credit, Mortgage Banking, Mortgage Lending, Banking, Leadership, Loan Origination
Education
Centenary College 1995 — 1997
B.S., Communications
Coastal Carolina University 1992 — 1995
Randstad Technologies US November 2011 - Present
Aerotek August 2008 - November 2011
The Day Financial Group June 2006 - July 2008
Century 21 AAA February 2004 - June 2006
MBNA January 2002 - October 2003
Skills
Technical Recruiting, Staffing Services, Contract Recruitment, Recruiting, Cold Calling, Applicant Tracking..., Internet Recruiting, Benefits Negotiation, Talent Acquisition, SDLC, Leadership, Temporary Staffing, Executive Search, Team Management, Permanent Placement, Networking, Human Resources, Management, Sourcing, Employee Relations, Talent Management, Vendor Management, Account Management, Onboarding, Sales, Information Technology, Training, Temporary Placement, Interviews, Outsourcing, Staff Augmentation, Screening Resumes, Screening, Sales Operations, IT Recruitment, Negotiation, Building Relationships, College Recruiting, CRM, Hiring, Recruitment Advertising, Taleo, RPO, Resume Writing, Candidate Generation, Industrial Sector, Consulting, Corporate Recruiting, Business Networking, Interview Preparation
Education
Coastal Carolina University 1997 — 2001
BS, History
Restaurant Technologies, Inc. May 2013 - Present
GE Capital January 2012 - May 2013
Key Bank February 2010 - January 2012
GE Capital 2006 - March 2009
MBNA November 2002 - 2006
Skills
Credit, Finance, Consumer Lending, Commercial Lending, Credit Analysis, Loans, Commercial Banking, Underwriting, Banking, Portfolio Management, Management, Team Building, Coaching
Education
Clarion University of Pennsylvania 1997 — 2001
BSBA, Business Management
BreakUpEasy.com August 2009 - Present
MMMI Company June 2005 - June 2007
Capitol Bancorp January 2004 - October 2004
JPMorgan Chase February 1999 - October 2001
MBNA July 1998 - February 1999
MBNA Marketing Systems June 1995 - July 1998
Skills
Active Directory, SharePoint, Servers, Disaster Recovery, Windows Server, IIS, Network Administration, Troubleshooting, Security, Software Documentation, Windows, BMC Remedy, MySQL, Blackberry Enterprise..., Virtualization, Citrix, VMware, HTML, System Administration, DNS, Microsoft Exchange, PHP, System Deployment, Software Development
Education
Cleveland State University 1995 — 2000
Shaker Heights High School 1991 — 1995
Diploma
Cigar Mojo May 2013 - Present
Travel by Trae October 2012 - February 2013
Randstad Technologies, formerly Sapphire Technologies July 2011 - July 2012
Friendly Planet Travel July 2006 - October 2010
MBNA March 2005 - May 2006
Skills
Cold Calling, Technical Recruiting, Soft Skills, Contract Recruitment, Human Resources, Recruiting, Talent Acquisition
Education
Canisius College 1996 — 2001
Bachelor of Science, Business Management
Global Experience Specialists (GES) February 2012 - Present
Global Experience Specialists (GES) February 2012 - March 2014
Medco Health Solutions August 2008 - September 2011
Bisk Education April 2005 - July 2008
D Hamilton Mortgage Corporation March 2003 - January 2005
MBNA 1999 - 2003
Skills
Performance Management, Operational Efficiency, Sales Management, Six Sigma, Call Center, Coaching, Customer Service, Organizational..., Training, Management, Process Improvement, Call Centers, Team Building, Employee Relations, Leadership, Customer Satisfaction, Budgets, Vendor Management, Strategy, Marketing, Lead Generation, Team Leadership, Sales, Recruiting, Logistics, Salesforce.com, Logistics Management, Trade Show Exhibitor, Convention Services, Oracle Reports, Oracle Discoverer, Performance Improvement, Customer Experience, Sales Process, Marketing Strategy, Trade Shows, Strategic Partnerships, Account Management, Forecasting, Interviews, Contract Negotiation, E-commerce, CRM, Cross-functional Team..., Customer Retention, P&L Management, Business Development, Operations Management, Event Management, Event Planning
Education
University of Notre Dame - Mendoza College of Business 2008 — 2008
Masters Certificate, Effective Leadership
Villanova University 2005 — 2007
Master Certificate, Strategic organizational Leadership
Saint Leo University 2005 — 2006
A..A, Liberal Arts
City University of New York-Brooklyn College 1995 — 1999
History
Pendo January 2014 - Present
Rally Software Development February 2011 - April 2013
Rally Software Development January 2010 - February 2011
Rally Software Development January 2009 - January 2010
6th Sense Software September 2004 - December 2008
Borland January 2003 - June 2004
TogetherSoft July 2001 - January 2003
Cerebellum January 1997 - July 2001
MBNA 1989 - 1996
Manugistics 1995 - 1995
Skills
Entrepreneurship, Process Improvement, Architecture, Start-ups, Software Development, Product Development, Product Management, Leadership, Cloud Computing, SaaS, Software Project..., Agile Methodologies, Scrum, Requirements Analysis, Enterprise Software, Business Intelligence, SDLC, Integration, Cross-functional Team..., Product Marketing, Strategic Partnerships, Agile Project Management, Program Management, Offshore Software..., Solution Selling, Technology, Engineering Management, E-commerce, Software Engineering, Business Analysis, Technology Leadership, Professional Services, Mobile Applications, Sales Enablement, Enterprise Architecture, Architectures, Agile Application...
Education
Carnegie Mellon University 1994 — 1997
BS
Bank of America 2009 - Present
Bank of America 2008 - 2009
Bank of America 2007 - 2008
Bank of America 2005 - 2007
MBNA 1998 - 2005
Bank of America 2001 - 2004
Bank of America 2000 - 2001
Bank of America 1998 - 2000
United States House of Representatives 1996 - 1998
Skills
Microsoft Excel, Microsoft Word, microsoft powerpoint, Microsoft Office, Banking, Customer Service, Strategic Planning, Credit Cards, Risk Management, Team Building, Process Improvement, Budgets, Project Management, CRM, Management, Program Management, Strategy, Marketing, Leadership, PowerPoint, Portfolio Management, Call Centers, Customer Satisfaction, Email Marketing
Education
Cleveland State University - Cleveland-Marshall College of Law 2014 — 2017
Master of Legal Studies
Bowling Green State University 1991 — 1995
BA, Political Science and American Military History
Banc of California October 2014 - Present
Thales Avionics In-Flight Entertainment and Connectivity March 2014 - October 2014
Experian April 2007 - March 2014
Experian April 2007 - July 2011
Argent Mortgage August 2005 - April 2007
MBNA / Bank of America 2003 - 2005
MBNA April 2001 - April 2004
Skills
Talent Acquisition, Onboarding, Applicant Tracking..., Recruiting, Talent Management, College Recruiting, Technical Recruiting, Contract Negotiation, Hiring, Executive Search, Human Resources, Interviews, Employer Branding, Management, Program Management, Sourcing, Employee Relations, Career Development, Financial Services, Career Counseling, Internet Recruiting, Taleo, HRIS, Performance Management, Temporary Placement, Personnel Management, Contract Recruitment, Benefits Negotiation, Sales, Employee Training, Marketing, Job Descriptions, Employee Engagement, Screening Resumes, Leadership, Recruitment Advertising, Employee Benefits, Screening, Workforce Planning, Succession Planning, Cold Calling, Deferred Compensation, Search, Resume Writing, Permanent Placement
Education
Cleveland State University 1996 — 2000
BA, Communication
Bank of America September 2012 - Present
Barclaycard June 2012 - September 2012
Bank of America May 2011 - May 2012
Bank of America 2008 - May 2011
Bank of America 2007 - 2008
Bank of America 2006 - 2007
MBNA July 2005 - December 2005
JPMorgan Chase January 2005 - June 2005
MBNA 2002 - 2005
Dupont April 1999 - February 2002
Skills
IT Management, ITIL, Packaging, Configuration Management, Requirements Analysis, SDLC, Process Development, E-commerce, Team Building, Middleware, Tivoli, Project Management, Process Simulation, IT Strategy, Agile Methodologies, Quality Assurance, Process Improvement, Databases, Testing, Cross-functional Team..., SQL, Security, Management, Release Management, Analysis, Vendor Management, Strategy, Analytics
Education
Camden County College 1981 — 1983
Business Management Major, Business, Management, Marketing, and Related Support Services
JPMorgan Chase February 2014 - Present
JPMorgan Chase January 2013 - February 2014
JPMorgan Chase August 2010 - January 2013
JPMorgan Chase January 2009 - September 2010
WaMu 2007 - 2008
Washington Mutual Card Services 2006 - 2008
MBNA 1995 - 2005
Skills
SAS, Database Marketing, SQL, Data Warehousing, Segmentation, Teradata, Business Intelligence, Visio, Microsoft Excel, Microsoft SQL Server, Consumer Lending, CRM, Credit Risk, Data Analysis, Banking, Credit Cards, Analytics, Vendor Management, SDLC, Data Modeling
Education
Bucknell University 1990 — 1994
PNC March 2010 - Present
Leadership Lake County 2011 - 2011
JP Morgan Chase September 2009 - March 2010
Mentor Area Chamber of Commerce 2010 - 2010
Learning About Business 2006 - 2010
KeyBank 2006 - September 2009
MBNA September 2002 - February 2006
Skills
Banking, Credit, Consumer Lending, Loans, Credit Analysis, Commercial Banking, Commercial Lending, Branch Management, Retail Banking, Credit Cards, Branch Banking
Education
Cleveland State University 2002 — 2005
BBA, Finance
Lake Erie College
Lake Erie College
Invesco Ltd. March 2014 - Present
Barclaycard US March 2011 - March 2014
Barclaycard US July 2012 - January 2013
Barclaycard US September 2006 - January 2012
RBC Centura February 2006 - August 2006
MBNA 2003 - 2005
MBNA 2001 - 2003
MBNA 2000 - 2001
Skills
Risk, Compliance, Process Development, Process Improvement, Process Mapping, Process Control, Change Control, Internal Controls, Financial Control, Quality Auditing, Compliance Audits, Deposits, Credit Cards, Governance, Six Sigma, Project Planning, Project Implementation, Regulatory Requirements, Requirements Gathering, Requirements Management, Business Analysis, Financial Risk, Project Delivery, Resource Management, Financial Audits, Banking, Call Centers, Risk Management, Business Process Mapping, Project Portfolio..., Strategy, Program Management, Business Process, Project Management, Change Management, Leadership, Business Requirements, Business Process..., User Acceptance Testing, Portfolio Management, Financial Services, Stakeholder Management, Disaster Recovery, PMO
Education
Cecil College 2011 — 2013
University of Delaware 1998 — 2000
Harford Community College 1996 — 1998
Altarum Institute October 2009 - Present
Solid Numbers December 2006 - Present
TargetRx 2005 - 2006
MBNA 1996 - 2005
C&R Research September 1991 - October 1996
Michigan State Senate September 1987 - August 1991
Market Opinion Research May 1978 - August 1987
Institute for Social Research University of Michigan August 1969 - May 1978
Skills
Online Advertising, SAS, Customer Insight, Competitive Intelligence, Segmentation, Data Warehousing, Quantitative Research, Data Analysis, Analytics, Market Research, Marketing Research, Qualitative Research, Analysis, CRM, Cross-functional Team..., Strategy, Strategic Planning, Program Management, Management Consulting, Competitive Analysis, Research Design, Marketing Strategy, Product Development, Statistics, Focus Groups, Proposal Writing, Data Mining, Consumer Behaviour, Research, SPSS, Online Research, Report Writing, Marketing, Advertising Research, Survey Research, Survey Design, Ethnography, Program Evaluation, Healthcare, Database Marketing
Education
University of Michigan 1967 — 1978
Ph.D. Candidate, Quantitative Methods
University of Michigan 1967 — 1971
MA, Political Science
City University of New York-Brooklyn College 1963 — 1967
BA cum laude, Political Science
New Utrecht High School
Dealer Tire March 2015 - Present
Dealer Tire March 2013 - March 2015
PNC Bank January 2010 - February 2013
National City Bank September 2002 - January 2010
American Express Tax and Business Services April 2001 - April 2002
MBNA 1997 - 2002
Deloitte & Touche January 2001 - April 2001
Charles E. Harris & Associates April 2000 - September 2000
Education
Weatherhead School of Management at Case Western Reserve University 2001 — 2004
MBA, Finance and Organizational Behavior
Case Western Reserve University 1997 — 2001
Bachelors of Science in Accounting
City of Brooklyn October 1997 - Present
MBNA September 2000 - September 2003
Ground Round September 1999 - September 2000
YMCA August 1995 - August 1999
Wendys January 1997 - September 1997
Education
Cleveland State University 1996 — 2000
BA, Psychology
NYSE Euronext October 2006 - Present
MBNA 1998 - Present
Education
City University of New York 1972 — 1975
Oilily USA November 2003 - May 2008
Irvine Valley College Chemistry Lab January 2003 - June 2004
Nordstrom February 2002 - November 2002
MBNA October 2001 - February 2002
Education
Western University of Health Sciences 2008 — 2012
DO, Medicine
Chapman University 2007 — 2008
Masters of Science, Food Science & Nutrition
California State University-Fullerton 2003 — 2007
Bachelors of Science, Biology and Minor in Chemistry
Saddleback College 2001 — 2003
Associates of the Arts, General Study
MasterCard Worldwide September 2007 - Present
MBNA 1988 - 2006
American Express 1982 - 1986
Citibank 1980 - 1982
Skills
Marketing, Analytics, Customer Acquisition, Credit Cards, Relationship Management, Financial Services, Marketing Strategy, Business Development, Segmentation, Banking, Vendor Management, Direct Marketing, Product Management, CRM, Cross-functional Team..., Management, Debit Cards, Credit, Strategic Planning, Loyalty Marketing, Leadership, Cards, Strategy, Risk Management, Portfolio Management, Executive Management, Product Development
Education
Boston University - MBA 1978 — 1980
MBA, Marketing
University of Connecticut 1974 — 1978
BA, English
University of Connecticut
MBNA 2003 - 2007
Skills
Customer Service, Social Networking, Microsoft Excel, PowerPoint, Social Media Marketing, Microsoft Office, Editing, Microsoft Word, Public Relations, Public Speaking, Sales, Social Media, Team Leadership, Fitness
Education
Georgia Perimeter College 2007 — 2008
Chattahoochee Technical College
AlphaGraphics Mission Viejo July 2008 - Present
Bank of America January 2006 - December 2007
MBNA 1995 - 2007
MBNA America February 1995 - December 2005
Schuur Solutions April 1993 - December 1994
Solner Systems March 1991 - March 1993
General Business Technology, Inc. (GBT) February 1987 - March 1991
Skills
Credit Cards, Marketing, Management, Marketing Communications, E-commerce, Business Development, Analytics, Advertising, CRM, Direct Mail, Direct Marketing, Sales, Strategy
Education
Southern Methodist University - Cox School of Business 2007 — 2008
Entrepreneurship
California State University-Fullerton 1982 — 1986
BA, Business Administration - Marketing
Needham High School January 2014 - Present
Needham High School November 2013 - Present
Tower Hill School March 2010 - July 2013
DEA Diversion/ Dept Justice March 2010 - March 2012
MBNA December 1995 - May 2000
Skills
Teaching, Public Speaking, Curriculum Development, Curriculum Design, Tutoring, Lesson Planning, Coaching, Staff Development, Higher Education, Elementary Education, Literacy, Classroom Management, Educational Technology, Social Media, Educational Leadership, Psychotherapy, Classroom, Teacher Training, Nonprofits, Training, Community Outreach, Instructional Design, Grant Writing, Fundraising, Differentiated..., Special Education, Athletic Training, Athletics, Event Planning, Wrestling, Program Development, Research, Marketing, Editing, Management, Program Management, Leadership Development, K-12, Leadership, Operant Conditioning, Sports Management, Sports Marketing, Strength & Conditioning, Team Building, Volunteer Management
Education
Delaware State University 2006 — 2012
Ed.D, Educational Leadership, May 20,2012
Cheyney University of Pennsylvania 2000 — 2003
M.Ed, Education Administration
Cheyney University of Pennsylvania 1992 — 1995
B.A, Political Science/Biology
Bank of America April 2007 - Present
Bank of America 2000 - Present
BAC 2000 - 2009
MBNA 2000 - 2006
Education
Coastal Carolina University 1987 — 1991
Prudential Business Performance Solutions October 2014 - Present
Prudential Group Insurance December 2010 - October 2014
L.L.Bean 2003 - 2010
Wright Express May 2000 - May 2002
MBNA March 1997 - April 2000
Skills
PowerPoint, Microsoft Office, Leadership, Workshop Facilitation, User Experience, Leadership Development, Project Management, Content Management, Social Media, Photoshop, Curriculum Design, Customer Service, E-Learning, Management, Employee Training, Performance Improvement, Instructional Design, Call Centers, Training, ADDIE, Coaching, Needs Analysis
Education
Colby College 1983 — 1987
Bachelor of Arts (BA), Economics
Deerfield Academy 1979 — 1983
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
PNC April 2008 - Present
National City Bank May 2005 - October 2007
National City Bank June 2003 - May 2005
MBNA December 1999 - August 2001
Skills
Credit, Mortgage Lending, Loans, Finance, Financial Services, Software Documentation, Access, Program Management, Real Estate, Customer Satisfaction, Customer Service, Funding, Corporate Governance, Core Banking, Banking, Commercial Banking, Retail Banking
Education
Bowling Green State University 1993 — 1997
Bachelor of Arts (BA), Interior Design
Progressive Insurance April 2005 - Present
Progressive August 2002 - April 2005
mbna 1998 - 2002
mbna 1998 - 2002
Skills
Process Improvement, Project Management, Customer Service, Analysis, Strategy, Team Building, Data Analysis, Budgets, Risk Management
Education
Bowling Green State University 1993 — 1997
Under Armour January 2014 - Present
Under Armour January 2012 - December 2013
Under Armour January 2010 - March 2012
Under Armour February 2008 - December 2009
Fieldstone Mortgage Company May 2006 - June 2007
MBNA October 2003 - May 2006
MBNA April 2001 - October 2003
MBNA April 2000 - April 2001
Skills
Mergers, Valuation, Strategic Planning, Financial Planning, Financial Management
Education
Loyola University Maryland 1998 — 2001
MBA, Finance & Business Strategy
Bucknell University 1990 — 1994
BA, Economics
Hart Capital, LLC June 2009 - Present
Viable Resources June 2006 - Present
Bank of America 2005 - April 2006
MBNA October 1992 - 2005
Guzzetta Consulting February 1991 - October 1993
MNC Financial May 1990 - February 1991
Bank One August 1985 - May 1990
Education
Georgetown University 1990 — 1991
LL.M., Securities Regulation
Capital University 1986 — 1989
JD, law
Miami University 1984 — 1985
MBA, Marketing, Finance
The Ohio State University 1981 — 1984
BSBA, Finance
Bridgeforce April 2014 - Present
JPMorgan Chase November 2012 - March 2014
Bank of America 2009 - 2012
MBNA 1996 - 2009
Skills
Operations Management, Relationship Management, Project Management, Credit Counseling, Vendor Management, Non-profits, Performance Management, Call Center..., Collections, Credit Cards, Banking, Risk Management, Cross Selling, Financial Services, Forecasting, Process Improvement, Change Management, Development Of Employees, Compliance, Loans, Internet Banking, Operational Risk..., Credit Risk, Commercial Lending, Credit, Strategy, Call Centers, Lines Of Credit, Portfolio Management, Executive Management, Management, Consumer Lending, Customer Retention
Education
Wilmington University 2007 — 2010
MBA
Catawba College 1992 — 1996
B.A., Business Administration
Milford High School
Bank of America November 2013 - Present
Bank of America July 2011 - November 2013
MBNA / currently Bank of America 2005 - 2011
MBNA 1987 - 2008
MBNA America 1987 - 2005
MBNA March 2000 - January 2002
Skills
Credit Cards, Compliance, Project Portfolio..., Vendor Management, PMO, Project Management, Management, Financial Services, Cross-functional Team..., Portfolio Management, Program Management, Banking, Process Improvement, Risk Management, Leadership, Strategy, Business Process..., Project Planning, SDLC
Education
Clemson University 1983 — 1987
BA, Political Science, Business
University of Delaware 1992 — 1994
Certificate Program, System Design & Computer Applications
Delaware Technical and Community College-Stanton-Wilmington
General Classes, Web Page, Digital/Multimedia and Information Resources Design
BNSF Railway October 2014 - Present
Fidelity Investments August 2013 - August 2014
Colonial Savings February 2013 - June 2013
Neiman Marcus August 2008 - January 2009
Bell Helicopter November 2007 - June 2008
Republic Group Insurance February 2007 - April 2007
Blue Cross and Blue Shield March 2006 - January 2007
Pier 1 Imports May 2005 - March 2006
Northrop Grumman September 2004 - February 2005
MBNA October 2003 - April 2004
Skills
SDLC, DB2, VSAM, COBOL, Databases, CICS, JCL, Business Intelligence, Mainframe, SQL, IMS DB/DC, Testing, Fileaid, Oracle, Xpediter, Easytrieve, Endeavor, SPUFI, OS/390, z/OS, Teradata, Production Support, IBM Utilities, TSO, REXX, Stored Procedures, Requirements Gathering, Informatica, Data Warehousing, Java, Visio
Education
Chapman University 1989 — 1991
B.S., Computer Information Systems
El Camino College 1975 — 1979
A.A., Computer Information Systems
Bank of America Technology Delivery ManagerBank of America Card ServicesJuly 2008 - Present
MBNA 1994 - 2006
AMR Corporation 1988 - 1992
Delhi Gas Pipeline Corp. subsidiary of former Texas Oil & Gas Corp. 1985 - 1988
Skills
Banking, Business Analysis, Vendor Management, Integration, Visio, IT Strategy, Credit Cards, PMO, SDLC, Risk Management, Requirements Analysis, Agile Methodologies, Disaster Recovery, Process Improvement, Program Management, Data Warehousing, Project Management, Project Portfolio..., Business Process..., Software Project..., Release Management, Requirements Gathering, Business Requirements, Change Management, Business Intelligence, Six Sigma, User Acceptance Testing, PMP, Financial Services, IT Management, DB2, Enterprise Architecture, Clarity, Mainframe
Education
Bowling Green State University 1974 — 1979
Master of Science (MS), ComputerScience
Bowling Green State University
Bachelor of Science (BS), Computer Science
Budd Group June 2012 - Present
Healthcare Services Group July 2010 - May 2012
Cornerstone Managed Properties September 2007 - June 2010
Socius Search May 2006 - September 2007
Cleveland Browns 2003 - 2007
MBNA March 2004 - March 2006
Pittsburgh Pirates 1997 - 2003
Skills
Budgets, Analysis, Management, Training, Recruiting, Selling, Sales, Retail, Negotiation, Human Resources
Education
Cleveland State University 2005 — 2007
MBA, Finance
Slippery Rock University of Pennsylvania 1999 — 2003
Sport Management
Various Legal Staffing Agencies October 2012 - Present
Health Law Partnership Legal Services Clinic January 2010 - May 2010
Case Western Reserve University October 2004 - May 2005
Cleveland Clinic June 2004 - October 2004
MBNA May 2003 - July 2003
Skills
Family Law, Legal Research, Legal Writing, Alternative Dispute..., Litigation, Research, Westlaw, Legal Issues
Education
Georgia State University College of Law 2008 — 2011
J.D.
John Carroll University 2005 — 2007
M.A., Religious Studies
Case Western Reserve University 2001 — 2005
B.A., Sociology
New York Life Insurance Company January 2015 - Present
New York Life Insurance Company June 2013 - December 2014
New York Life Insurance Company September 2011 - June 2013
New York Life March 2011 - September 2011
New York Life Insurance Company September 2003 - March 2011
MBNA December 2002 - January 2003
Amica January 2002 - May 2002
First USA June 2000 - August 2000
Skills
Actuarial Science, Actuaries, Life Insurance, Insurance, Financial Modeling, Enterprise Risk..., Risk Management, Valuation, Financial Analysis, Pricing, Access, Data Analysis, Forecasting, Analytics, Financial Risk
Education
Bryant University 1999 — 2003
BA, Actuarial Science
SC3D - Second Calvary Center for Community Development July 2013 - Present
Bank of America June 2011 - August 2014
Melaleuca:The Wellness Company 2012 - 2013
Chrohn's & Colitis Foundation of America, Carolina Chapter 2012 - 2012
Bank of America October 2009 - June 2011
Bank of America December 2004 - October 2009
MBNA December 2004 - October 2009
United Way of Delaware 2001 - 2007
Bank of America June 2000 - December 2004
STATE STREET CORPORATION May 1997 - April 2000
Skills
Banking, Financial Risk, Leadership, Auditing, Financial Services, Internal Audit, Management, Finance, Risk Management, Program Management, Policy, Strategic Planning, Process Improvement, Credit
Education
Central Piedmont Community College 2015 — 2015
Corporate & Continuing Education Program Certificate, Project Management, Program Certificate
Wake Forest University School of Business, Charlotte, North Carolina 2014 — 2015
Certificate of Program Completion, Essentials of Business for Non-Profit Organizations
Wilmington College 2000 — 2015
MS, Public Administration
Northeastern University 1983 — 1988
BS, Economics
PR Newswire April 2006 - Present
PR Newswire April 2006 - Present
PR Newswire/United Business Media April 2006 - December 2008
Universal Screen Arts 1999 - March 2006
MBNA 1994 - 1999
Skills
Social Media, Salesforce.com, Strategic Planning, Account Management, New Business Development, Sales Management, Public Relations, Customer Service, Team Building, B2B, Sales, Negotiation, Business Strategy, Management, Lead Generation, Coaching, Business Development, Strategy, Strategic Partnerships, Leadership, Change Management, Recruiting, Project Management, Direct Marketing, CRM, Sales Operations, Talent Acquisition, Call Centers, Talent Management
Education
Cleveland State University 2001 — 2004
MBA, Business
Indiana University Bloomington 1990 — 1994
Bachelor of Arts (BA)
BlackRock February 2011 - Present
Wilmington Trust May 2001 - January 2011
MBNA October 1997 - May 2001
USAF October 1993 - October 1997
Education
Capella University 2002 — 2005
Bachelor of Science, Information Technology
Carlisle & Gallagher Consulting Group, Inc. September 2015 - Present
DARTON GROUP Consulting January 2015 - September 2015
SunTrust Bank August 2013 - November 2014
Ally Financial Inc. July 2012 - July 2013
Duke Energy Corporation May 2010 - June 2012
Wachovia Bank August 2006 - April 2009
MBNA 2005 - 2006
MBNA America Bank 1998 - 2005
MBNA America Bank 1994 - 1998
Skills
Fair Lending Essentials, Microsoft Excel, Pivot Tables, PowerPoint, Microsoft Word, Microsoft SQL Server, Microsoft Exchange, Hyperion Financial..., SAS, Access, Microsoft Office..., Credit Risk, Risk Management, Operational Risk..., Project Management, Project Risk, Credit Cards, Operations Management, Sarbanes-Oxley Act, Operational Risk, Business Analysis, Strategic Planning, Regulatory Requirements, Collection Strategy, Mortgage Banking, Mortgage Compliance, Compliance Testing, Smart Grid, AMI, credit, Process Improvement, Strategy, Budgets, Credit, Leadership, Call Centers, Banking, Analysis, Portfolio Management, Forecasting, Financial Risk
Education
Cleveland State University 1987 — 1992
Bachelor's degree, Business/Corporate Communications
Edward Jones March 2010 - Present
Down Under Irrigation and Landscaping April 2007 - July 2009
Delmarva Data Center April 2005 - April 2007
Delmarva Data Center March 2004 - March 2005
Delmarva Data Center March 2003 - March 2004
MBNA May 1997 - November 1998
MBNA August 1996 - May 1997
MBNA June 1995 - August 1996
Skills
Strategic Planning, Marketing, Customer Service, Leadership, Public Speaking, Research, Event Planning, Financial Analysis, Management, Finance, Microsoft Excel, Team Building, Sales, Insurance, Recruiting, Social Media, Microsoft Office, Budgets, Data Analysis, QuickBooks, Human Resources, Team Leadership, Accounting, Training, Business Strategy, Small Business
Education
Wilmington University 2011 — 2014
Master of Business Administration (M.B.A.), Business, 4.0
Bucknell University 1991 — 1995
BA, Business/ Psychology
AirFreight.com ✈ 1-800-Air-Freight December 2011 - Present
NIMAX Consulting, LLC January 2013 - Present
Panther Expedited Services October 2009 - November 2011
National City Bank December 2008 - July 2009
Cornerstone Capital Advisors February 2008 - December 2008
FirstMerit Bank July 2007 - February 2008
Morgan Stanley May 2006 - July 2007
MBNA February 2001 - May 2006
Skills
Strategic Financial..., Financial Analysis, Risk Management, Process Improvement, Forecasting, Finance, Pricing, Series 7, Banking, Business Analysis, Investments, Operations Management, Strategic Planning, Financial Modeling, Essbase, Mutual Funds, Outlook, Air Freight, Logistics, LTL, Supply Chain Management, Leadership, Transportation, Shipping, Freight, Time Management, Negotiation, Management, Contract Negotiation, Analysis, Inventory Management, Budgets, Business Process..., Trucking, Supply Chain, P&L Management, P&L, Customer Service, Transportation..., Logistics Management, 3PL, Team Building, Truckload
Education
The University of Akron 2005 — 2007
MBA, Finance
Carnegie Mellon University 1996 — 2000
Bachelor's degree, Finance
Cloverleaf 1992 — 1996
Honors Diploma, College Prep
Bank of America November 2004 - Present
MBNA 2000 - 2004
Hardcore Composites January 2000 - September 2000
Online Consulting July 1997 - December 1999
Wilmington Trust March 1996 - July 1997
State of Maryland February 1995 - March 1996
Skills
Budgets, Analysis, Disaster Recovery, Human Resources, Management, Process Scheduler, Program Management, Project Planning, Resource Management, Sales, Strategic Planning, Team Management, Time Management, Training, Vendor Management, Process Improvement, Business Analysis, Project Management, Requirements Analysis, SDLC
Education
Capella University 2003 — 2006
Master of Science, Organization and Management
Capella University 2003 — 2006
Graduate Certificate, Information Technology Management
Villanova University 2003 — 2003
Master's Certificate, AppliedProject Management
Goldey-Beacom College 1990 — 1995
Bachelor, Business Administration: Administrative Office Management
Goldey-Beacom College 1990 — 1993
Associate, Executive Secretary
Carlisle & Gallagher Consulting Group 2010 - Present
Heartland Payment Systems January 2005 - May 2008
MBNA 2002 - 2004
Mobil Oil 1988 - 2001
Skills
Business Analysis, SDLC, Software Project..., PMP, Project Portfolio..., Process Improvement, Program Management, Requirements Analysis, Vendor Management, PMO, Visio, IT Strategy, Software Development, Consulting, Requirements Gathering, Business Intelligence, Integration, Business Process, Business Process..., Outsourcing, Enterprise Architecture, Agile Project Management, Project Management, CRM, Agile Methodologies, Disaster Recovery
Education
Cameron University 1976 — 1980
BS, Chemistry
Lutheran Senior Services, Inc. February 2010 - Present
Bank of America March 2007 - July 2011
Bank of America August 2006 - March 2007
MBNA/Bank of America May 2004 - August 2006
MBNA October 2002 - May 2004
MBNA 2001 - October 2002
MBNA June 2000 - 2001
Skills
Finance, Contract Negotiation, Credit Cards, Relationship Management, Banking, Credit, Risk Management, Financial Services, Loans, Vendor Management, Operational Risk..., Portfolio Management, Credit Analysis, Process Improvement, Call Center, Strategic Planning, Management, Call Centers, Leadership, Strategy
Education
Goldey-Beacom College 2002 — 2006
MBA, Financial Management, Marketing
Cabrini College 1996 — 2000
BS, Finance, Marketing
Sage August 2015 - Present
CA Technologies April 2012 - Present
CA Technologies April 2012 - July 2015
Jones Lang LaSalle September 2011 - July 2012
CB Richard Ellis May 2007 - January 2010
CB RICHARD ELLIS (formerly Trammell Crow) May 2006 - May 2007
BANK OF AMERICA (formerly MBNA America Bank) December 2002 - May 2006
MBNA January 1994 - November 1999
Skills
Word, Excel, PowerPoint, Travel Planning, Change Orders, Outlook, Billing, Expense Management, XP, Spreadsheets, Scheduling, Project Coordination, Customer Service, Expenses, PeopleSoft, Invoicing, Microsoft Excel, Microsoft Word, Budgets, Administrative..., Time Management, Management, Project Management, Process Scheduler, Office Management, Databases, Microsoft Office, Access, Administration, Software Documentation, Facilities Management, Human Resources, System Administration, Visio
Education
Brookhaven Community College 2010 — 2010
Certificate, Medical Front Office Assistant Program
University of Louisiana at Monroe 1983 — 1986
Associate, Behavioral Science; Psychology
MBNA January 2008 - Present
MBNA January 2008 - Present
MBNA (Ottawa) January 2008 - Present
National Gallery of Canada April 2000 - October 2007
National Gallery of Canada April 2000 - October 2007
Burns January 1997 - January 2000
Burns International January 1997 - January 2000
perfect strangers January 1997 - January 1999
The Cave (Ottawa) January 1995 - January 1997
Vector Marketing, Inc January 1991 - January 1994
Skills
Customer Service, Data Entry, Research, Microsoft Office, Microsoft Excel, Teamwork, Fast Learner, Public Speaking, Process Scheduler, Leadership, Event Planning, Project Management, Marketing, Team Leadership, Report Writing, Office Administration, Social Media, Team Building, Fundraising, Coaching, Security, Sales, Direct Sales, Analysis, Call Centers, Recruiting, Retail, Critical Thinking, Customer Experience, Telephone Skills, Banking, Public Relations, Customer Retention, Time Management
Education
Carleton University 1989 — 1997
Psychology, Biochemistry, Chemistry and Aerospace Engineering
Carleton University 1989 — 1993
BSC, Biology
Sallie Mae July 2009 - Present
Goliath Solutions August 2008 - July 2009
Bank of America 2004 - 2008
MBNA 1989 - 2004
Education
Boston University Questrom School of Business 1982 — 1986
BS/BA, MIS
Chase Card Services June 2014 - Present
Chase Card Services 2007 - May 2014
Bank of America 2005 - 2006
MBNA 2001 - 2005
Transamercia Retail Financial Services 1998 - 2001
Norwest Financial 1985 - 1998
Skills
Portfolio Management, Credit Analysis, Credit, Credit Risk, Underwriting, Loans, Financial Modeling, Banking, Financial Analysis, Financial Risk, Valuation, Risk Management, Capital Markets, Mortgage Lending, Fixed Income, Investments, Asset Management, Equities, Loan Origination, Corporate Finance
Education
Clarion University of Pennsylvania 1978 — 1985
BS BA
MBNA October 1995 - April 2005
Bank of America 1995 - 2005
First American Excelis 1986 - 1995
Education
Coleman College 1975 — 1975
Data Processing, Programming & Analysis
Walgreens May 2014 - Present
Walgreens June 2011 - May 2014
Walgreens June 2010 - July 2011
Take Care Health Systems January 2008 - January 2010
University Hospitals Health Systems September 2007 - May 2008
University Hospitals Medical Group March 2006 - September 2007
MBNA January 1997 - January 2006
MBNA January 2001 - January 2003
MBNA January 1997 - January 2001
Skills
Customer Service, Human Resources, Leadership, Process Scheduler, Microsoft Office, Relationship Management, Management, Time Management, Market Research, Telephone Skills, Payroll, Sales, Analysis, Healthcare Analytics, Interviews, Training, Healthcare, Xactly
Education
Cleveland State University 2013 — 2016
Organizational Leadership
Kent State University
Lakeland Community College
Education
The Boothe Group March 2007 - March 2008
Kichler Lighting February 2005 - February 2007
COMDOC September 2004 - February 2005
MBNA February 2002 - April 2004
Clear Channel Communications August 2000 - December 2001
Education
Bowling Green State University 1996 — 2000
Bachelor of Science, Communications
Communications
Bank of America 2006 - Present
EDS 2006 - Present
MBNA 1999 - 2009
MBNA 1999 - 2009
MBNA Bank 1999 - 2006
Graduate Hospital 1992 - 1999
Henkels & McCoy 1986 - 1992
Education
California University of Pennsylvania 1977 — 1979
Psychology
Westmoreland County Community College
General
Webco Machine Productions, Inc. June 2008 - Present
Cefaratti Group August 2006 - June 2008
AmTrust Bank June 2005 - June 2006
Bank One January 2004 - December 2004
MBNA January 2000 - June 2003
Education
Bowling Green State University
psychology
John Carroll University
psychology
University Hospitals of Cleveland 2006 - June 2015
MBNA January 1997 - June 2005
Skills
Healthcare Management, Healthcare, Hospitals, Patient Safety, Nursing, Healthcare Information..., EMR, EHR, Healthcare Consulting, Managed Care, BLS, Acute Care, Inpatient, Physician Relations, Patient Education, HIPAA
Education
Bowling Green State University
Bachleor of Science, Nursing
SAMS, LARKIN & HUFF, LLP January 2006 - Present
Balm Seeds, Inc. March 2012 - June 2014
PRESBYTERIAN VILLAGE January 2004 - January 2006
MBNA January 2003 - January 2004
IBM January 2000 - January 2003
SEARS January 1996 - January 2001
Skills
Customer Service, Office Administration, Typing, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Adobe Encore, GSCCCA, Cobb County GIS Mapping, Fulton County GIS..., Cherokee County GIS..., Georgia DOR Alcohol &..., Municode
Education
Chattahoochee Technical College
Paralegal Certificate, Law
A Place for Mom October 2013 - Present
Sarstedt Inc October 2012 - September 2013
Fresh Air Respiratory Care December 2009 - October 2012
Weddings and Events International March 2006 - July 2007
ADP August 2002 - August 2005
MBNA April 2001 - May 2002
Skills
Public Relations, Team Leadership, Time Management, Windows, Marketing Communications, Facebook, Sales, Customer Service, Tourism, Public Speaking, Hospitality, Social Media, Goal-driven leader, Healthcare, Marketing Strategy, Sales Operations, Medicare, Sales Presentations, New Business Development, B2B, Salesforce.com, Account Management, Payroll, Hospitals, Marketing, Alzheimer's disease, Cold Calling, Home Care, Medical Devices, Market Planning, Alzheimer's Disease
Education
Strayer University 2009 — 2010
Masters of Business Administration; MBA
Ohio University 1996 — 2001
Bachelor of Science in Health, Long Term Care Administration/Management
Central Piedmont Community College
Newcastle University, Australia 2000 — 2000
Meridian Advisory Services, LLC January 2007 - Present
Financial Planning Association of Michigan December 2009 - December 2013
Sherrow Financial, LLC January 2003 - December 2009
Bank of America May 2001 - September 2002
MBNA May 2000 - May 2001
Skills
Investments, Strategic Financial..., Portfolio Management, Retirement Planning, Asset Management, Asset Allocation, Retirement, Financial Advisory, Financial Planners, Finance, Financial Risk, Alternative Investments, Financial Services, Small Business, Business Analysis, Auditing, Management, Investment Banking, Cash Flow, Analysis, Wealth Management
Education
DePaul University 2002 — 2004
Financial Planning Certification Program
Clemson University - College of Business and Behavioral Science 1999 — 2001
Bachelor of Science, Financial Management
National General Insurance May 2015 - Present
JP Morgan Chase September 2010 - February 2015
CDI January 2009 - September 2010
JP Morgan Chase March 2006 - October 2008
MBNA April 2000 - March 2006
Skills
Leadership, Credit, Banking, Customer Service, Management, Process Improvement, Time Management, Customer Satisfaction, Vendor Management, Mortgage Lending, Call Centers, Loans, Training, Risk Management, Finance, Home Equity Loans, Credit Analysis, Mortgage Banking, Sales
Education
Cleveland State University 1989 — 1993
CDI June 2012 - Present
CDI Corporation May 2009 - June 2012
JPMorgan Chase April 2006 - August 2008
MBNA March 2004 - April 2006
Skills
Recruiting, Human Resources, Talent Management, Program Management, Management, Screening Resumes, Leadership, Team Building, Onboarding, Applicant Tracking..., Temporary Placement, Payroll, Sales, Talent Acquisition, Contract Recruitment
Education
Cleveland State University 2001 — 2003
Bachelors, Psychology
The Ohio State University 1995 — 1999
Psychology
St. Peter Chanel High School 1991 — 1995
Diploma
Camden National Bank May 2013 - Present
Camden National Corporation February 2008 - 2013
Camden National Corporation 2008 - 2013
Dechert LLP 2006 - 2007
MBNA 1997 - 2006
Skills
Financial Analysis, Banking, Credit Cards, Risk Management, Analysis, Forecasting, Credit, Mergers & Acquisitions, Accounting, Mergers, Finance, Cash Management, Portfolio Management, Strategic Planning, Loans, Financial Services, Financial Reporting, Process Improvement, Budgets
Education
Northeastern University 1992 — 1996
Master of Business Administration (MBA), Finance, General
Bryant University 1980 — 1984
Bachelor of Science (B.S.), Accounting
K2 Marketing LLC April 2005 - Present
MBNA 1994 - 2005
Knickerbockers Haberdashers July 1986 - December 1993
Skills
Financial Services, Sponsorship, Marketing Strategy, Strategic Planning, New Business Development, Sports Marketing, Credit Cards, Strategy, Marketing, Contract Negotiation, Integrated Marketing, Business Strategy, P&L Management, Public Relations, Budgets, Strategic Partnerships, Business Development
Education
Brooklyn College 1970 — 1972
Master's degree, Education.
Pace College BA '67, Brooklyn College MA '72 1963 — 1967
Bachelor of Arts (B.A.), Histoy
Gabriel Partners, LLC March 2014 - Present
Bank of America August 2012 - October 2013
Bank of America March 2007 - August 2012
Bank of America October 2003 - March 2007
MBNA December 2000 - October 2003
Office Depot October 1999 - December 2000
Office Depot May 1997 - October 1999
Walmart January 1991 - May 1997
Skills
Credit, Credit Analysis, Credit Risk, Risk Management, Credit Cards, Process Improvement, Customer Service, Management, Sales, Loans, Mortgage Lending, Coaching, Goal Oriented, Financial Risk, Lines Of Credit, Portfolio Management, Underwriting, Banking, Refinance, Training, Troubleshooting, Call Centers, Finance
Education
Bowling Green State University 1986 — 1990
BSBA, Business Admin
Fairport Asset Management June 2014 - Present
KeyBank July 2012 - June 2014
Key Private Bank June 2007 - July 2012
Key Private Bank November 2006 - June 2007
McDonald Financial Group (Key Corp) October 2005 - November 2006
MBNA April 2004 - October 2005
Skills
Investments, Finance, Banking, Management, Loans, Wealth Management, Portfolio Management, Asset Management, Accounting, Analysis, Account Reconciliation, Employee Benefits, Marketing, Accounts Payable, Customer Satisfaction, Credit, Credit Analysis, Asset Allocation, Strategic Financial..., Retirement Planning
Education
Cleveland State University
MBA, Master, Business Administration
The University of Akron 2001 — 2003
B.S.B.A. Bachelor of Science, Business Administration; Marketing Management
KFrorce assigned to Bank of America October 2014 - March 2015
Barclays August 2013 - September 2014
Bank of America May 2010 - June 2013
Ajilon Consulting April 2006 - May 2010
MBNA September 1993 - February 2006
Skills
Test Management, Test Planning, User Acceptance Testing, Regression Testing, Quality Center, QTP, Test Strategy, Test Cases, HP Quality Center, Quality Assurance
Education
Cecil College 1983 — 1988
Associate's degree, General Studies
$4Bln Single Family Office 1991 - Present
MBNA 2003 - 2006
$4Bln Family Office 1995 - 2003
Education
Boston University
Bachelor of Science (BS), Business Administration and Management, General
Bank of America June 2012 - Present
Bank of America January 2004 - May 2012
MBNA March 2003 - December 2003
MBNA January 2002 - February 2003
Skills
Analysis, Banking, Credit, Strategy, Portfolio Management, Finance, Financial Risk, Forecasting, Credit Risk, Financial Modeling, Loans, Financial Services, Mortgage Lending, Process Improvement, Management
Education
Cleveland State University 2011 — 2015
Master of Arts (MA), Economics
Kent State University 1994 — 1999
Bachelor of Business Administration (BBA), Finance, General
Communications Electronics, Inc. June 2002 - Present
Rill's Bus Service July 2001 - June 2002
MBNA October 2000 - July 2001
HTi High Tech Images June 1999 - October 2000
Communications Electronics Inc. July 1983 - June 1999
Wirght's Radio/Mills Communications October 1974 - July 1983
Skills
Two Way Radio...
Education
Towson State College 1970 — 1973
Bachelor's degree, Physical Education Teaching and Coaching, K - 12
Catonsville Community College 1968 — 1969
Physical Education Teaching and Coaching