MBNA Company
Industry: Bank
DescriptionMBNA Corporation was a bank holding company and parent company of wholly owned subsidiary MBNA America Bank, N.A., headquartered in Wilmington, Delaware, prior to being acquired by Bank of America in 2006. In December 2016, UK-based Lloyds Banking Group purchased MBNA from Bank of America for £1.9 billion. Customer service: 0345 606 2062 Headquarters: Chester Founder: Charles Cawley Founded: 1982 Acquisition date: 1 January 2006 Type of business: Bank
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2,231 MBNA employees in database. Find out everything there's to know about MBNA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
MBNA Employees
Dust Away Cleaning Services, Inc. October 2001 - Present
Staples May 2010 - September 2010
MBNA October 2001 - March 2003
Xerox August 1995 - January 2001
Skills
Strategic Planning, New Business Development, Team Building, Customer Service, Contract Negotiation, Marketing, Entrepreneurship, Leadership, Budgets, Public Speaking, Sales Management, Team Leadership, Public Relations, Coaching, Social Networking, Leadership Development, Marketing Strategy, Sales, Account Management, Training, Business Development, Management, Small Business, Negotiation, Strategy, Start-ups, Direct Sales, Operations Management
Education
Wilmington College 2009 — 2010
MS, Marketing
Wilmington College 1996 — 1998
MBA, Business
Delaware State University 1988 — 1993
BS, Business
Bank of America July 2013 - Present
Bank of America April 2008 - Present
MBNA / Bank of America 2000 - 2007
MBNA 1999 - 2000
MBNA 1996 - 1998
MBNA 1990 - 1996
US Life 1988 - 1990
Reserve Life Insurance Company 1985 - 1988
Skills
Certified Scrum Master, Leadership, Software Development, Integration, Management, SDLC, Business Analysis, Business Process, Software Documentation, Risk Management, Data Warehousing, Quality Assurance, Testing, Project Management, MS Project, Change Management
Education
Dallas Baptist University
Bachelor Degree, MIS / Business Admin.
Dallas Baptist University
Edgewise Consultants 2014 - Present
Bank of America 2005 - 2014
MBNA May 2000 - 2005
CIGNA October 1983 - December 1999
Skills
Enterprise Architecture, SDLC, IT Strategy, Information Security, Information Security..., Application Architecture, Risk Management, CISSP, SOA, Business Continuity, Data Governance, Solution Architecture, Business Relationship..., Project Management, Project Portfolio...
Education
Drexel University 1996 — 2000
M.S., Information Science
Temple University 1969 — 1973
B.A., Speech & Hearing Sci., Experimental Psychology
Polaris Consulting Group September 2012 - Present
Delta Air Lines September 2011 - September 2012
JPMorgan Chase 2007 - September 2011
Commerce Bank 2003 - 2006
MBNA 2000 - 2003
AT&T 1996 - 2000
Lucent 1992 - 1996
AT&T / Bell Labs 1989 - 1992
Skills
Telecommunications, Operations Research, IVR, Call Center, Strategic Planning, Vendor Management, Customer Relations, Process Improvement, Sales, Management, Leadership, Customer Service, Strategy, Product Management, Sales Operations, Call Centers, Operations Management, Customer Experience, Cross-functional Team..., Change Management, Business Analysis, Customer Satisfaction, Business Process..., Program Management, Team Building, Business Planning, Executive Management, Business Development, Start-ups, Training, Banking, E-commerce, Recruiting, Analysis, Competitive Analysis, CRM, B2B, Risk Management, Marketing, Outsourcing, Mergers & Acquisitions, Analytics, Business Strategy, Management Consulting, Strategic Partnerships, Forecasting, Team Leadership, Financial Services, Portfolio Management, P&L Management
Education
Columbia University - Columbia Business School 1989 — 1990
MBA, Finance, General
Bell Labs 1987 — 1989
equiv MSEE
Columbia University - Fu Foundation School of Engineering and Applied Science
Bachelor's degree, Engineering
CUSO October 2013 - Present
Bank of America April 2012 - March 2013
Bank of America September 2000 - April 2012
MBNA July 1999 - September 2000
Skills
NMLS Licensed, Mortgage Underwriting, Closings, Banking, Finance, Account Management, Customer Satisfaction, Customer Service, Credit Cards, Credit, Loans, Loan Servicing, Sales, Telemarketing, Collections, Negotiation, Organization, Troubleshooting, Problem Solving, Leadership, Team Building, Teamwork, Interviews, Internet, Typing, Training, Quality Control, Mortgage Servicing, Loss Mitigation, Mortgage Banking, Cross Selling, Loan Modifications, Credit Analysis, FHA, Relationship Management, Credit Unions, Financial Services
Education
Coppin State University 1995 — 2000
Bachelor's Art, English Media Arts/Mass Communications
Foundry9 December 2009 - Present
Barclays Bank May 2008 - March 2009
Wells Fargo Financial June 2005 - June 2007
Citicards October 2000 - February 2005
CreativeSolutions Advertising Agency September 1998 - September 1999
PNC Bank July 1997 - July 1998
Bank of New York (DE) November 1996 - July 1997
MBNA July 1994 - November 1996
MBNA April 1993 - July 1994
JP Morgan Chase 1990 - 1993
Skills
Credit Analysis, Relationship Management, Marketing, Customer Contact, Financial Services, Loans, Underwriting, Fraud, Pricing, Credit, Analytics, Portfolio Management, Leadership, Process Improvement, Management, Advertising, Competitive Analysis, Product Management, CRM, Product Development, Strategic Planning, Banking, Call Centers, Strategy, Business Analysis, Vendor Management, Negotiation, Risk Management, Cross-functional Team..., Digital Marketing, Email Marketing, Account Management, Program Management, Credit Cards, Project Management, Online Marketing, SDLC, Resource Management, Finance
Education
Delaware State University 1984 — 1988
B.S.
Christina School District September 2013 - Present
Delaware PTA August 2001 - Present
Blood Bank of Delmarva October 2010 - April 2013
MBNA June 2005 - November 2005
AC Moore September 2001 - June 2002
Michaels Arts and Crafts November 1997 - November 2000
Crabtree & Evelyn October 1992 - November 1996
Wells Fargo aka CoreStates Bank April 1989 - November 1992
Skills
Patient Education, Venipuncture, Direct Patient Care, AED, Cpr Certified, Customer Service, IV, Medical Assisting, Medical Terminology, Medical Records, Customer Support, Customer Satisfaction, Community Outreach, Public Speaking, Receptionist Duties, Office Management, Going the Extra Mile, Compassion, Creative Concept Design, Arts, Event Planning, Coordinating Events, Photography, Microsoft Excel, Microsoft Word, PowerPoint, Team-oriented, Auditing, Treasurers, Volunteering, Volunteer Training, Handmade Jewelry, Multimedia Art, Wound Care, Glucose Testing, Patient Advocacy, Data Entry, Call Centers, Team Mentoring, Curriculum Development, Retail Sales, Retail Banking, Supervisory Experience, Sales Management, teaching art classes, Training, Teamwork, Clerical Skills, Elder Care, Passion for Helping...
Education
Dawn Career Institute Inc 2010 — 2011
Medical Assistant/Phlebotomy, Medical Assistant/ phlebotomy/EKG
Shawnee High School 1977 — 1981
jckrbbt consulting April 2014 - Present
Action Resources 2007 - 2011
The David Allen Company 2006 - 2011
MBNA 1998 - 2005
Skills
Executive Coaching, Leadership Development, Workshop Facilitation, Management Consulting, Coaching, Public Speaking, Training, Published Author, Organizational..., Organizational..., Executive Development, Strategy, Process Improvement, Change Management, Team Building, Management, Performance Improvement, Talent Management, Entrepreneurship, Staff Development, Strategic Planning, Project Management, Leadership, Performance Management, Strategy Facilitation, Large Group Facilitation, Business Strategy, Business Planning, Instructional Design, E-Learning, Motivational Speaking, Formation, Facilitation, Personal Development
Education
DeSales University 1981 — 1985
Bachelor of Science (BS), Accounting and Finance
Inhance Technology March 2011 - Present
Nuavita Consulting March 2010 - April 2011
Affinion International July 2008 - March 2010
Marsh 2006 - 2008
Lifestyle Services Group 2005 - 2006
MBNA 2004 - 2005
CPP Group plc 2000 - 2004
Skills
New Business Development, Lead Generation, Sales Process, Sales, Strategic Planning, Negotiation, Account Management, Business Development, Strategy, Start-ups, Management, Cross-functional Team..., CRM, B2B, Contract Negotiation, Product Management, Mobile Devices, Project Management, Program Management, P&L Management, Telecommunications, Networking, Business Strategy, Team Building, Professional Services, Marketing, Leadership, Retail, E-commerce, Strategic Partnerships, Integrated Marketing, Business Process..., Entrepreneurship, SaaS, Team Management, Product Marketing
Education
Colaiste Muire, Cobh 1977 — 1986
Cork Institute of Technology
MBNA January 2015 - Present
Chartwell Retirement Residences July 2014 - Present
Hooper Holmes, Inc. May 2014 - August 2014
Centre Hospitalier Universitaire de Montréal March 2011 - May 2013
Centah Inc. August 2008 - August 2011
Target December 2007 - August 2008
Skills
Team Leadership, Team Building, Problem Solving, Customer Service, Performance Management, Management, Operations Management, Time Management, Leadership, Call Centers, Training, Access, Coaching, Sales, PowerPoint, Microsoft Word, Strategic Planning, Microsoft Excel, Policy, Microsoft Office, Process Improvement
Education
Université d'Ottawa 2013 — 2015
Sciences cliniques médicales / études médicales supérieures
Université de Montréal 2012 — 2013
Sciences Infirmières
2008 — 2011
CDI collège Montreal 2009 — 2010
Diplôme d'Etudes Professionelles, Sante Assistance et Soins Infirmiers, Succes
Dallas County Community College 2005 — 2007
Associate's degree, Art and Sciences, GPA 3.8
KPMG LLP 1999 - Present
ct studios 1998 - 1999
MBNA 1997 - 1998
The Union League of Philadelphia 1994 - 1997
Education
The Maryland Institute College of Art 1990 — 1994
BFA, Visual Communication
New York University 2008 — 2010
Certificate in Communication Skills, School of Continuing & Professional Studies
Cornell University
Certificate in Data Driven Marketing, eCornell
Citigroup 2015 - Present
Aerotek May 2014 - November 2014
Bank of America January 2010 - November 2013
Bank of America June 2009 - January 2010
mbna August 1991 - June 2009
Skills
Banking, Change Management, Business Process..., Financial Analysis, Risk Management, Visio, Analysis, Project Delivery, Financial Services, Credit Cards, Finance, Cash Flow, Account Reconciliation, Bank Reconciliation, G/L Reconciliations, Six Sigma, Operations Management, Payment Card Processing, Electronic Payment..., Process Improvement, Program Management, SharePoint, Project Management, Disaster Recovery, PMO, Testing, Requirements Gathering, Operational Risk..., Payments, Accounting, Oracle, Operational Risk, Payment Systems, Internal Audit, Business Continuity, Quality Center, MS Project
Education
Wilmington University 2009 — 2014
Bachelor of Science (BS), Criminal Network Security
Delaware Technical and Community College-Stanton-Wilmington
Computer network security, Registered Nursing/Registered Nurse
Yoga Garden Philly November 2014 - Present
Capital One fitness center August 2006 - Present
Springleaf Financial Services June 2012 - January 2015
Focus Fitness November 2011 - October 2013
Jai Yoga 2011 - 2013
Experian April 2004 - June 2012
Chase Card Services / Bank One August 1998 - March 2004
MBNA 1993 - 1998
Skills
Credit Risk, Marketing, Consulting, Presenter, Yoga and Pilates..., Fitness Professional, Analytics, Strategy, Management, Leadership, Cross-functional Team..., Analysis, Risk Management, Financial Risk, Credit, Management Consulting, Marketing Strategy, Business Analysis, Strategic Planning, Finance, Financial Services, Portfolio Management, Customer Acquisition
Education
Drexel University 1993 — 1998
Bachelor of Science (B.S.), Commerce & Engineering, 3.5 overall, 4.0 major
Drexel University 1988 — 1993
Bachelor of Science (BS), Commerce & Engineering, Cum Laude
HealthCore, Inc. subsidiary of Anthem February 2011 - Present
TransCore Link Logistics October 2003 - February 2011
MBNA June 2002 - October 2003
Generations Home Care June 2000 - June 2002
BeNova, Inc. October 1995 - May 2001
Bell Atlantic November 1995 - October 1996
Compucom Systems April 1993 - November 1994
Skills
VMware, Citrix XenDesktop, Riverbed, Cisco Technologies, EMC Storage, Texas memory Systems..., Server Administration, Cisco Firewall Security, Netscaler
Education
Western Governors University 2012 — 2014
Bachelor's Degree, Information Technology
Westwood College of Technology 2007 — 2008
Computer Science
Delaware Technical and Community College-Stanton-Wilmington 2003 — 2004
General Studies
Lincoln Technical Institute-Philadelphia 1992 — 1993
Diploma, Electrical and Electronics Engineering
Sallie Mae December 2012 - Present
Honda Financial Services June 2012 - September 2012
MBNA May 2001 - June 2008
Skills
Strong team builder and..., Highly organized, with..., Proven abiity to manage..., Bilingual, Speak..., Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Internet Explorer
Education
Wilmington University 2010 — 2012
Bachelors, Business Administration, Magma cum laude, 2012
Delaware Technical and Community College-Stanton-Wilmington 2001 — 2004
Business, Management and Marketing
AvatarFleet May 2015 - Present
Columbia Southern University March 2014 - Present
Matco Tools May 2006 - October 2013
Sterling Jewelers May 2005 - May 2006
MBNA October 2003 - May 2005
MBNA October 2000 - October 2003
MBNA May 1999 - October 2000
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, CRM, Credit Analysis, Credit Risk, Human Resources, Credit, Customer Satisfaction
Education
Columbia Southern University 2014 — 2016
Master of Business Administration (MBA), Human Resources Management
The University of Akron 1992 — 1998
Bachelor of Arts (BA), Psychology
NRG November 2012 - Present
PJM Interconnection April 2012 - September 2012
MEI March 2011 - April 2012
Kenexa April 2010 - March 2011
PJM Interconnection July 2008 - April 2010
Philadelphia Insurance Companies June 2007 - February 2008
Cadient Group 2008 - 2008
IDP 2005 - 2007
MBNA February 2001 - March 2005
The Vanguard Group April 1998 - February 2001
Skills
Quality Assurance, SDLC, User Acceptance Testing, Testing, Software Quality..., Business Analysis, Requirements Analysis, Agile Methodologies, Test Planning, Process Improvement, Test Cases, SQL, SharePoint, Requirements Gathering, Quality Center, Regression Testing, Software Project..., System Testing, Visio, Agile Testing, Software Documentation, Waterfall, JIRA, Microsoft SQL Server, Business Requirements, Oracle, Manual Testing, Test Strategy, Scrum, Test Management, Integration, Databases, TFS, SOA, Atlassian JIRA, Defect Tracking
Education
Saint Joseph's University 1994 — 1996
Bachelor of Science, Marketing
Drexel University 1991 — 1993
Marketing
Monsignor Bonner High School 1987 — 1991
College Prep, Business
Bank of America October 2010 - Present
Bank of America May 2006 - September 2010
MBNA March 2001 - April 2006
PaineWebber June 2000 - August 2000
Education
Widener University 2002 — 2004
MBA, Administration
Delaware State University 1997 — 2001
Bachelor of Science, Finance and Bnaking
Level 3 Communications October 2012 - Present
Arrow Electronics March 2012 - October 2012
Qwest March 2010 - May 2011
Qwest May 2008 - May 2010
Qwest February 2002 - May 2008
Qwest September 1999 - February 2002
MBNA 1997 - 1999
Skills
Budgeting, SOX, Analysis, Audit, Process Improvement, Business Analysis, Financial Analysis, Forecasting, Problem Solving, Risk Management, Pricing, Business Strategy, Telecommunications, Billing, Contract Negotiation, Excel, Access, Compliance, Auditing, Strategic Planning, Competitive Analysis, Sales Support, SAP, Business Process..., Contract Management, Contract Negotiations, Business Process, Risk, Variance Analysis, Product Management, Cost, Financial Reporting, Financial Modeling, Change Management, Business Planning, Internal Audit, Visio, Internal Controls, Business Management, Negotiation, Management Consulting, PowerPoint, Planning, P&L, Word, Sales Management, Documentation, Microsoft Office, Sales Operations, Strategy Development
Education
Colorado State University 2007 — 2007
PMP Accreditation, Project Management
Ithaca College 1992 — 1996
B.A., Economics
Experian November 2010 - Present
Jai Yoga, Yoga U, Focus Fitness, ING Direct 2007 - Present
Zen Den January 2004 - Present
Experian April 2005 - November 2010
Bank One 2001 - 2004
FirstUSA Bank 1998 - 2004
First USA 1998 - 2004
MBNA 1994 - 1998
Greater Atlantic Health Service 1993 - 1994
Education
Drexel University 1988 — 1993
JPMorgan Chase 1999 - Present
J.P. Morgan Chase 1999 - Present
JP Morgan Chase 1999 - Present
Chase Manhattan Corporation 1999 - Present
JPMorganChase 1999 - Present
JPMC 1999 - Present
Chase Card Services July 1999 - June 2011
JPMorgan Chase - Card Services 1999 - 2008
MBNA 1996 - 1999
Skills
SDLC, Databases, Data Modeling, Data Warehousing, DB2, Release Management, Enterprise Architecture, Data Architecture, Solution Architecture, Business Analysis
Education
Drexel University 1984 — 1990
BSEE, Electrical Engineering
Wittenbach Business Systems February 2011 - Present
Bank of America January 2009 - December 2010
Bank of America January 2008 - December 2008
Bank of America January 2006 - December 2007
MBNA America January 2005 - December 2005
MBNA 1995 - 2004
NationsBank 1993 - 1994
MNC Financial 1977 - 1993
Education
West Virginia University 1972 — 1977
BS & MBA, Finance
Cornell University - Johnson Graduate School of Management
Finance & Banking
Duke University - The Fuqua School of Business
Advanced Management Program
T. Rowe Price 2011 - Present
Sylvan Learning March 2007 - January 2011
The Company Corporation May 2005 - March 2007
MBNA America February 2001 - April 2005
MBNA 1998 - 2001
MBNA 1996 - 1998
Skills
E-commerce, Email Marketing, Analytics, Web Analytics, SEM, Online Marketing, SEO, Lead Generation, CRM, Project Management, Strategy, PPC, Strategic Planning, Cross-functional Team..., Web Marketing, Interactive Marketing, Mobile Marketing, Customer Acquisition, Marketing, Search Advertising, Database Marketing, User Experience, Product Management, B2B Marketing, Omniture, Media Planning, Management, Direct Marketing, Multi-channel Marketing, Social Media, Business Strategy, B2B, Customer Insight, Competitive Analysis, Segmentation, Project Portfolio..., Online Advertising, Google Analytics, Creative Direction, Integrated Marketing, Strategic Partnerships, Leadership, Product Marketing, Google Adwords, Audience Segmentation, Strategic Consulting, ROI Optimization, Digital Marketing, Digital Strategy, Marketing Operations
Education
Drexel University 2001 — 2003
MBA, Online Marketing and Technology
Widener University 1996 — 1999
BS, Business Administration
Chesapeake Burial Vault Company March 2010 - Present
MBNA America Bank of America July 1995 - March 2009
Bank of America January 1995 - January 2009
MBNA 1995 - 2009
MBNA / Bank of America 1995 - 2009
Cranston Heights Fire Company 1996 - 2007
MOTORSPORTS / NASCAR January 2000 - January 2005
MBNA / Bank of America 1995 - 2004
MBNA Motorsports 2000 - 2003
MBNA America January 1997 - January 2000
Skills
Marketing, Management, Event Planning, Business Development, Budgets, Leadership, Leadership Development, Customer Service, Public Speaking, Microsoft Office, Security, Contract Negotiation
Education
Delaware Technical Community College
Delaware Technical and Community College-Stanton-Wilmington
N/A
MBNA April 1993 - October 2003
Cutler Williams April 1992 - April 1993
U S Sprint November 1988 - February 1991
Systems Group 1991 - 1991
Aviall March 1985 - November 1988
Hogan Systems February 1983 - March 1985
St Regis Paper November 1981 - February 1983
SSBA November 1979 - November 1981
Skills
Banking, Business Analysis, Insurance, Quality Assurance, Vendor Management, Process Improvement, Customer Service, Program Management, SDLC, Sales, Visio, Customer Satisfaction, New Business Development, Budgets, Forecasting, Change Management, Account Management, Project Planning, Requirements Analysis, Training, Software Documentation, Business Development, Leadership, Access, Software Project..., Analysis, Operations Management, Data Analysis, SQL, Business Strategy, Microsoft Office, Team Leadership, Strategic Planning, CRM, Risk Management, Microsoft Excel, Requirements Gathering, Project Management, Coaching, Financial Analysis, Strategy, Integration, Business Planning, Management
Education
Dallas County Community College 1976 — 1978
Bank of America 2006 - 2014
MBNA 1996 - 2006
MBNA America 1996 - 2000
State of Deleware 1993 - 1996
Skills
Project Management, Vendor Management, Business Analysis, Visio, SDLC, Program Management, Software Documentation, Disaster Recovery, Project Portfolio..., Troubleshooting, Windows 7, Risk Management, Banking, Process Improvement, Credit Cards, IT Strategy, User Acceptance Testing, Business Intelligence, PMO, ITIL, Enterprise Architecture, Analysis, SharePoint, Requirements Analysis, Analytics, IT Management, Management, Team Management, Integration, Business Process..., Unix, COBOL, C++, Operating Systems, Six Sigma, IT Infrastructure..., Compliance, Fraud, Money Laundering, Regulations, IT Business Management, Desktop Support..., Resource Management, Project Estimation, Peripherals, Project Coordination, Instructional Technology, Business Units, Software Solutions, System Migration
Education
Goldey Beacom University 1994 — 1995
Accounting and Business/Management, GPA: 3.65
Delaware Technical and Community College-Owens 1991 — 1994
Associate of Applied Science (AAS), Computer Information Technology, 3.97 GPA
State Farm Todd Puckett Sandusky oh September 2014 - Present
Prudential BCG Commercial Real Estate September 2001 - February 2004
MBNA January 2001 - September 2001
Samuel Schaul Company February 1997 - March 2000
Kenneth Young Realty March 1992 - January 1996
Zaremba Group May 1989 - October 1990
Skills
Real Estate, Sales, Retail, Sales Management, Commercial Real Estate, Creative Writing, Editing, Proofreading, Non-fiction
Education
Colorado State University 1962 — 1967
B.S. degree, Business Administration
Freedom Mortgage Corporation August 2014 - Present
Bank of America November 2012 - March 2014
MBNA CORPORATION August 1999 - February 2004
MBNA America 1999 - 2003
MBNA August 1999 - September 2001
Lockheed Martin May 1996 - August 1999
SPY Radar Simulation & BSY March 1990 - May 1996
Small Radar August 1988 - March 1990
Skills
Credit Cards, Project Management, Management, Integration, Software Project..., Testing, Strategy, SDLC, Team Leadership, Business Analysis, Team Building, Vendor Management, Project Portfolio..., PMO, Visio, PMP, IT Strategy, Requirements Analysis, Risk Management, Program Management, Process Improvement, IT Management, Enterprise Architecture, Business Process..., Software, Software Development
Education
Drexel University 1989 — 1991
Mathematics
Stockton State College
Bachelor's Degree, Mathematics
Coca-Cola Refreshments September 2010 - Present
The Coca-Cola Company June 2003 - September 2010
The Coca-Cola Company January 2010 - March 2010
The Coca-Cola Company December 2001 - June 2003
Bed, Bath & Beyond September 2001 - December 2001
Women's Sports Specialties January 1999 - December 1999
MBNA June 1998 - August 1998
Skills
Call Center, Customer Service, Account Management, Decision Support, Operations Management, Project Management, Cross-functional Team..., Process Improvement, SAP, Leadership, Management, CRM, Competitive Analysis, Program Management, Business Planning, Business Analysis, Strategic Planning, Team Building, Business Process..., Team Leadership, Change Management, Business Development, Vendor Management, Business Intelligence, Strategy, Project Planning, Sales, Analysis, Supply Chain, Business Process, Supply Chain Management
Education
University of Delaware 1998 — 2001
Bachelor of Science, Business Administration
Dickinson College 1997 — 1998
Liberal Arts
Tower Hill School - Wilmington, DE 1983 — 1997
WTXL ABC 27 February 2005 - Present
ABC 27 News 2005 - Present
Sinclair Broadcast Group 2002 - 2005
MBNA 1992 - 1995
Skills
Advertising, Online Advertising, Promotions, Media Planning, Broadcast Television, Marketing, Creative Direction, Account Executives, Social Media Marketing, New Media, Television, Budgets, Digital Media, Broadcast, Facebook, Corporate Branding, Press Releases, Marketing Communications, Copywriting, Social Networking, Mobile Marketing, Radio, Radio Advertising, Video Editing, Blogging, Event Planning, Sales, Public Relations, Social Media, Magazines, Direct Marketing, Video Production, Advertising Sales, Digital Strategy, Editing, Media Relations, SEM, Event Management, Final Cut Pro, Digital Marketing, Email Marketing, Video, Copy Editing, Creative Writing, Multimedia, Marketing Strategy, Online Marketing, Direct Mail, Radio Broadcasting, Journalism
Education
Concord University 1996 — 2000
B of S, Marketing, Advertising, PR
Newark High School 1989 — 1992
Office of The New Jersey State Comptroller Medicaid Fraud Dvision April 2010 - Present
Alan Gray, Inc. July 2004 - December 2009
Legion Insurance Company December 2000 - July 2004
CIGNA Group Insurance April 1998 - November 2000
MBNA May 1997 - April 1998
CIGNA P&C 1987 - 1997
Penn Mutual Insurance Co. 1985 - 1987
First Penna. Bank June 1984 - November 1985
Skills
Insurance, Reinsurance, Auditing, Internal Controls, Access, Internal Audit, Managed Care, Fraud, Accounting, Medicaid
Education
Drexel University 1979 — 1984
Bachelor's degree, Accounting
Bank of America August 2014 - Present
Bank of America May 2013 - August 2014
Bank of America January 2011 - May 2013
Bank of America May 2009 - January 2011
T.H. Properties June 2007 - April 2009
Noramco, Inc. September 2005 - March 2006
MBNA September 2004 - March 2005
Skills
Silverlight, ASP.NET MVC, Web Design, Web Development, LINQ, Enterprise Risk..., SQL, WCF Services, HTML 5, Credit, Banking, Loans, Risk Management, Financial Analysis, iOS development, OS X development, Cocoa, Cocoa Touch, Swift, Objective-C, Project Management, Microsoft SQL Server, Microsoft Office, SDLC, Business Analysis, Leadership, Databases, Software Development, Business Intelligence, Data Warehousing, C#, HTML, Systems Analysis, IT Audit, Operational Risk, SharePoint, iOS Development, Operational Risk..., SWIFT Payments
Education
Drexel University 2002 — 2007
Bachelor of Science (BS), Information Technology
Ricoh Americas Corporation January 2015 - Present
Ricoh Americas Corporation September 2004 - January 2015
IKON Office Solutions September 2001 - September 2004
MBNA January 2001 - September 2001
Ajilon September 1999 - January 2001
HCL Technologies 1995 - 1998
Alembic 1992 - 1995
Skills
Oracle E-Business Suite, Oracle Applications, Oracle RAC, SDLC, Oracle, Disaster Recovery, Oracle SOA Suite, Oracle Enterprise..., Oracle Discoverer, Operations Management, Database Administration, Managing Database, Team Management, Web Support, Enterprise Software, Software Project..., MySQL, Data Warehousing, SOA
Education
D.D.I.T 1988 — 1992
BS, Computer Engineering
Dharmsinh Desai Institute of Technology 1988 — 1992
Bachelor's degree, Computer Engineering
Risetime April 2014 - Present
United3 Services, Inc. December 2008 - March 2014
TransAccel Group February 2011 - March 2012
Stelex September 2006 - January 2011
Nanavati Consulting, Inc. 2002 - 2007
Produce Marketing Association 1998 - 2002
United States Navy 1994 - 1997
MBNA 1992 - 1994
Skills
Enterprise Content..., Livelink, Business Analysis, Windows Server, SharePoint, System Deployment, Microsoft Exchange, Business Process, Enterprise Architecture, Business Intelligence, Content Distribution..., Business Process..., Integration, Network Architecture, VMware, Architecture, Content Management, Disaster Recovery, Infrastructure, Microsoft Technologies, Strategy, Cloud Computing, Virtualization, System Administration, IT Strategy, IT Management, Microsoft Certified..., Microsoft SQL Server, Windows Server 2008, Windows Server 2003, Windows 7, F5 BigIP, EMC, NetApp, SQL Server 2000-2008, MCSE, Computer Hardware, Content Server, Veritas, SiteScope, Load Balancing, Workflow, Technical Analysis, Technical Training, Storage, Cisco, System Design, Troubleshooting, Digital Asset Management
Education
Delaware Technical and Community College 1998 — 2000
Computer Network Engineering
Naval Nuclear Power Training Command 1994 — 1995
N/A, Electronics/Nuclear Theory
Delaware State University 1993 — 1994
Computer Information Systems
Amazon Web Services August 2013 - Present
Dell August 2012 - July 2013
Dell May 2012 - August 2012
Dell September 2011 - May 2012
Dell August 2010 - September 2011
Dell July 2007 - August 2010
Dell Inc July 2007 - March 2008
MBNA 2001 - 2003
Skills
solutions sales, Cloud Computing, Data Warehousing, Business Intelligence, Storage Solutions, Server Architecture, Network Architecture, Hadoop, Solution Selling, Enterprise Software, Storage, Salesforce.com, CRM, Sales Process, Data Center, Microsoft Office, Google Docs, Leadership, IaaS, PaaS, SaaS, Account Management, Business Development, Cross-functional Team..., Sales Operations, Selling, Security, Storage Area Networks, Management, Competitive Analysis, Channel Partners, Sales, Sales Management, Professional Services, Amazon Web Services..., SAN
Education
Texas Tech University 2003 — 2007
BA, Business Management
Collin County Community College 2002 — 2003
Plano Senior High School 2000 — 2002
Washington College April 2014 - Present
Delaware State University March 2006 - April 2014
Prudential Fox and Roach Realtors 2005 - 2007
MBNA 2001 - 2005
Victory Christian Fellowship 1999 - 2001
Discover Card 1987 - 1999
Skills
Public Speaking, Event Planning, Staff Development, Curriculum Design, Higher Education, Career Counseling, Reviews, Resume Writing, Community Outreach, Student Affairs, Coaching, Non-profits, Microsoft Office, Program Development, Team Building, Leadership, Student Development, Nonprofits, Interviews, Teaching, Leadership Development, Entrepreneurship, Fundraising, Training, Recruiting, Management, Career Development, Event Management, Workshop Facilitation, Customer Service
Education
Delaware State University
Master of Business Administration (M.B.A.)
NCCO Board of Realtors
Pre-licensing Certificate - State of Delaware, Residential Real Estate
Chesapeake Bible College and Seminary
Bachelors, Christian Ministry
Bank of America March 2010 - Present
Bank of America 2000 - Present
Bank of America January 2006 - March 2010
MBNA: December 2000 - January 2006
MBNA January 2000 - January 2001
Dade Behring January 1999 - January 2000
Dade Behring 1999 - 2000
Hewlett Packard January 1996 - January 1999
Hewlett Packard April 1994 - November 1998
Hewlett Packard January 1994 - January 1996
Skills
Java Enterprise Edition, JDBC, Web Services, Spring, Hibernate, JUnit, Servlets, Struts, Design Patterns, Web Applications, OOP, Apache, WebSphere Application..., SOA, HTML, SDLC, Enterprise Architecture, Java, Software Development, Testing, Spring Framework, Websphere
Education
University of Delaware 1990 — 1993
M.S
Cornell University 1980 — 1983
BS
SUNY at Buffalo 1978 — 1980
Bachelor of Science (B.S.)
Blaine's Cleaning Services March 2011 - Present
JP Morgan Chase 2008 - October 2010
JP Morgan 2007 - October 2008
AdminServer April 2007 - April 2008
Access Group April 2005 - May 2007
MBNA December 2000 - February 2005
MBNA America 2000 - 2004
Fleet Credit Card Services January 1994 - December 1999
Skills
Quality Assurance, Visio, User Acceptance Testing, Business Requirements, Regression Testing, Management, Access, Vendor Management, System Testing, Testing, Project Management, Quality Center, Banking, SQL, SDLC, XML, Analysis, Leadership, Microsoft Office, Business Analysis, Troubleshooting
Education
Delaware State University 1984 — 1986
Economics
Consultant 2000 - Present
Thomas Jefferson University Hospital October 2009 - December 2009
AmeriHealth Administrators November 2006 - March 2009
Educational Testing Service 2005 - 2006
Prudential 1998 - 2000
MBNA 1991 - 1997
Skills
Corporate Communications, Public Relations, Crisis Communications, Marketing Management, Community Relations, Advertising, Content Management, Writing, Marketing Communications, Content Development, Strategic Communications, Internal Communications, Web Content, Direct Marketing, Speech Writing, Integrated Marketing, Social Media, Copywriting, Marketing Strategy, Communications Strategy, Content Strategy, Email Marketing, Healthcare, Corporate Branding, Digital Strategy, Digital Marketing, Publicity, Newsletters, Direct Mail, Social Media Marketing, Press Releases, Creative Problem Solving
Education
Dartmouth College 1969 — 1976
Mount Holyoke College 1969 — 1976
Université de Strasbourg 1972 — 1972
Convent of the Sacred Heart 1962 — 1970
Université de Touraine 1967 — 1967
Certificat d'Etudes
Bank of America July 1996 - December 2008
MBNA July 1996 - January 2006
CSX Intermodal June 1995 - July 1996
Sea-Land Services February 1989 - June 1995
Skills
Servers, Troubleshooting, Cisco, Network Administration, Windows, Administration, Netbackup, Windows Server, Windows Server 2003, IT Operations, Vendor Management, IT Management, System Administration, Data Center, Integration, Cisco Technologies, Active Directory, Network Design, Networking, Disaster Recovery, Switches, Software Installation, Process Improvement, LAN-WAN, Testing
Education
DePaul University
Computer Technology
Bank of America January 2006 - Present
Dallas Regional Science and Engineering Fair 2011 - Present
MBNA June 2002 - December 2005
MBNA November 1995 - June 2002
Cap Gemini America June 1990 - November 1995
Texas Department of Transportation June 1985 - June 1990
Skills
Data Warehousing, Data Modeling, Business Intelligence, Solution Architecture, Data Governance, Data Management, DB2, Data Quality, Analytics, Information Management, Information Architecture, ETL, Database Administration, Integration, Database Design, Unix, SQL, Architecture, Mainframe, Relational Databases, Application Architecture, z/OS, IBM Mainframe, COBOL, Metadata Management, Parallel Programming, C, Perl, Unix Shell Scripting, Abinitio, SAS, PCI DSS, SDLC
Education
University of Phoenix 2005 — 2007
MIS, Information Systems
Dallas Baptist University 1987 — 1990
BA, Computer Systems Management
Maureen Data Systems February 2015 - Present
Core BTS June 2014 - January 2015
TechWise Group September 2011 - May 2014
BlackRock Solutions August 2010 - September 2011
Delaware Air National Guard 1996 - January 2011
Interphase December 2008 - August 2010
ILC Dover November 2006 - November 2008
State of Delaware January 2003 - November 2006
Atlantic Aviation September 1989 - January 2002
MBNA October 1996 - September 1998
Skills
Windows Server, Microsoft Exchange, Active Directory, Microsoft Hyper-V, Disaster Recovery, Networking, Management, Hyper-V, Windows 7, Windows 8, Microsoft Bob
Education
Community College of the Air Force 1994 — 2004
Associates, Human Resource Management
Wesley College 1988 — 1994
Bachlor of Science, Computer Science
Nike May 2015 - Present
Mary Kay Inc. August 2005 - Present
NASCAR December 2013 - April 2015
NASCAR July 2012 - December 2013
Ally Financial Inc. June 2011 - July 2012
Nutrisystem April 2011 - June 2011
Nutrisystem, Inc December 2008 - April 2011
Nutrisystem April 2007 - December 2008
Radian November 2005 - March 2007
MBNA May 2004 - November 2005
Skills
Website Management, Online Community..., Catalog Management, Peer Mentoring, Web Content Management, Web Project Management, Software Project..., Social Media Monitoring, Social Media Outreach, Online Communities, Community Engagement, Social Networking Sites, ATG BCC Merchandiser, E-commerce, Software Quality..., Strategy Execution, Web Applications, Social Networking, Social Media, Campaign Management, Website Promotion, Promotions, Web Content, Content Strategy, Production Support, Contact Center..., Mobile Application..., Facebook, Twitter, Pinterest, YouTube, Confluence, Atlassian JIRA, Zendesk, Project Management, CMS, Content Management, Quality Assurance, Content Development, User Acceptance Testing, Salesforce.com, Digital Marketing, Vendor Management, ATG Commerce, Adobe CQ, Brightcove, Bridgetrack, Omniture, Social Media Measurement, Executive Presentation...
Education
Drexel University 2011 — 2013
MBA, Marketing, 3.72
University of Pittsburgh 1999 — 2003
BS, Information Science, 3.16
New Horizon Orlando 2014 — 2014
Project Management
MCP Hahnemann University 1999 — 1999
General Education, Sch of Health Science
C.B. East 1996 — 1999
Scholar's Diploma, 3.664
MetLife December 2013 - Present
JPMorgan Chase July 2011 - December 2013
Wilmington Trust November 2005 - July 2011
MBNA, (Currently Bank of America) February 2001 - November 2005
mbna 2000 - 2005
PFPC (currently BNY Mellon) February 1999 - February 2001
PFPC (currently BNY Mellon) October 1996 - February 1999
BNY Mellon 1996 - 1999
Vanguard January 1993 - October 1996
Skills
Account Reconciliation, Financial Reporting, Finance, Accounting, General Ledger, Forecasting, Variance Analysis, Auditing, Access, Sarbanes-Oxley Act, Analysis, Budgets, Bloomberg, GAAP, Investments
Education
Wilmington College 2001 — 2003
Masters, Business Administration
Drexel University 1985 — 1990
Bachelor's Degree, Accounting
Oswald Companies April 2008 - Present
Girard Securities January 2013 - Present
MBNA March 2000 - June 2006
Phoenix Home Life 1996 - 2000
Skills
New Business Development, Sales, Marketing, Customer Service, Property & Casualty..., Business Development, Commercial Insurance, Team Building, Negotiation, Budgets, P&C License, Certified Insurance..., Insurance
Education
Cuyahoga Community College 1995 — 1999
Business Administration
Shapiro Negotiations Institute June 2000 - Present
Tessco Technologies 1994 - 2000
TESSCO 1994 - 2000
Trees For The Future April 1991 - April 1994
MBNA August 1990 - April 1991
Peace Corps February 1988 - June 1990
Skills
Strategic Thinking, Negotiation, Management Consulting, CRM, Leadership, Training, Account Management, Sales, Selling, Fundraising, Telecommunications, Consulting, Executive Management, Leadership Development, Organizational..., Talent Management, Performance Management, Strategy, Time Management, Coaching, Team Building, Strategic Planning, Change Management, Contract Negotiation, Team Leadership, Marketing Strategy, Marketing, Business Development, Recruiting
Education
Cornell University 1982 — 1988
B.S., Agricultural and Applied Economics
McDonogh School 1978 — 1982
United American Insurance May 2010 - Present
Verizon November 2009 - May 2010
Essilor of America May 2009 - August 2009
Centex Homes May 2008 - November 2008
7-Eleven September 2007 - May 2008
Keane, Inc. August 2005 - September 2007
MBNA June 2004 - July 2005
First American Real Estate Service May 2001 - June 2004
MCI/WorldCom October 1998 - May 2001
Dr Pepper / 7UP July 1996 - October 1998
Skills
Project Management, Business Analysis, SDLC, PMP, Visio, MS Project, PMO, SharePoint, Vendor Management, Requirements Gathering, Requirements Analysis, Project Portfolio..., Process Improvement, Software Project..., Business Intelligence, Program Management, Data Warehousing, Business Process..., Agile Methodologies, Resource Management, Integration, Telecommunications, Information Technology, Software Documentation, Software Development, IT Management, Testing, Business Process, Data Center, Agile Project Management, Enterprise Architecture, Cross-functional Team..., Scrum, IT Strategy, Management, Leadership, ERP, Strategy
Education
East Carolina University 1972 — 1976
Business Administration
Collin County Community College 1998 — 2007
Project Management
Bank of America November 2013 - Present
Bank of America June 2010 - Present
Images By Jason Otte, LLC. August 2008 - Present
Bank of America January 2009 - June 2010
Bank of America September 2005 - January 2009
Bank of America September 2004 - September 2005
Bridgeforce March 2002 - July 2004
Fair Isaac February 1999 - March 2002
PNC National Bank February 1998 - February 1999
MBNA January 1996 - February 1998
Skills
Strategy Development, Business Analytics, Subprime, Credit Cards, Portfolio Management, Credit, Risk, Segmentation, Consumer Lending, Credit Risk, Risk Management, Analytics, Banking, Financial Analysis, Credit Analysis, Underwriting, Loans, Data Analysis, Six Sigma, Business Analysis, Data Mining, Change Management, Strategy, Leadership, Cross Functional Team..., Credit Scoring, Decision Sciences, Management Consulting, Financial Risk, Business Strategy, Management, Risk Strategy, Training, Development & delivery..., Financial Services
Education
Drexel University - LeBow College of Business 1992 — 1994
MBA
Penn State University 1990 — 1992
BA
Berkshire Hathaway Homesale Realty May 2002 - Present
Baltimore Choral Arts Society 2002 - Present
Foragers of Baltimore 2013 - 2013
BROS 2011 - 2011
MBNA 1999 - 2002
Skills
Buyers, Move Up Buyers, Investments, Listings, Townhomes, Condos, Luxury, New Home Sales, Rentals, Leases, FHA, Foreclosures, REO, Referrals
Education
University of Delaware 1995 — 1999
Bachelor of Science, English Literature; Voice Performance
Drew University 1994 — 1995
Theater
Perkiomen Valley High SChool
Power House Realty June 2009 - Present
MBNA March 1992 - October 2004
MBNA America Bank, N.A. 1992 - 2004
Education
Coppin State University
SmartProcure October 2014 - Present
SmartProcure October 2014 - Present
E-Tek Computer Training and Software Solutions October 2013 - September 2014
ER-SAN TEXTILES USA August 2012 - September 2013
CITROEN WOLF COMMUNICATIONS January 2011 - July 2012
Nomadic Display 2009 - December 2010
MBNA 2003 - 2006
Skills
Salesforce.com, Budgets, Sales, B2B, Business Development, Customer Service, Email Marketing, New Business Development, Negotiation, Event Planning, Sales Management, Leadership, Advertising, Event Management, Online Marketing, Marketing, Management
Education
DeVry University 2007 — 2010
Associate of Science (A.S.), Networking & Communications Management
Johnson & Wales University
North Bergen High School
Bank of America November 2010 - November 2013
Bank of America June 2005 - November 2010
MBNA April 2004 - June 2005
MBNA May 2000 - April 2004
MBNA January 1997 - May 2000
MBNA April 1996 - January 1997
Skills
Risk Management, Program Management, Management, Credit Cards, Credit, Relationship Management, Product Management, Process Improvement, Cross Selling, Marketing, Credit Analysis, Customer Experience, Consumer Lending, Multi-channel Marketing, Product Marketing, Marketing Communications, Associate Engagement, Creative Strategy, Data Research, Resourceful..., Vendor Management, Financial Services, Leadership
Education
Delaware Technical and Community College-Stanton-Wilmington
Courses studied
Brian Vanden Brink Photography September 2011 - Present
Isaac Remsen Photography June 2009 - Present
MBNA May 2000 - September 2002
Skills
Event Photography, Digital Photography, Photography, Commercial Photography, Portrait Photography, Portraits, Lightroom, Fine Art Photography, Image Editing, Studio Lighting, High-end Retouching, Photoshop, Office Management, Client Relations, Social Media, Adobe Creative Suite, Photojournalism, Image Manipulation, Wedding Photography, Studio Photography, Advertising, Travel Photography, Fine Art, Mac, Editorial
Education
NESOP 2010 — 2011
Professional Photography Certificate, Advertising & Architecture
Maine Media Workshops 2009 — 2010
Photography Workshops
University of Maine Rockland 2009 — 2009
Certification of completion, Photography Class
Dean College 2004 — 2006
N/A, Liberal Arts and Sciences/Liberal Studies
Barclaycard November 2011 - Present
Bank of America June 2009 - September 2011
Bank of America January 2007 - June 2009
MBNA 1997 - 2007
Federal Reserve Bank of Philadelphia 1991 - 1997
Skills
Analysis, IT Management, Process Improvement, SDLC, Project Management, Troubleshooting, Management, Enterprise Software, Resource Management, E-commerce, Leadership, Banking, IT Service Management, Change Management, Operations Management, Disaster Recovery, Service Delivery, Integration, Project Portfolio..., Testing, Team Building, Business Analysis, Requirements Analysis, IT Strategy, Risk Management, Software Project..., PMP, Governance, Budgets, Vendor Management, Program Management, Business Process..., PMO, Visio, Business Process
Education
Drexel University 2003 — 2007
MBA, Management Information Systems, General
Drexel University 1995 — 2001
B.A., Management Information Systems
Ohio University 1984 — 1988
Canon Financial Services, Inc. December 2011 - July 2015
Canon Financial Services, Inc. September 2010 - December 2011
CoActiv Capital Partners Inc August 2009 - September 2010
CoActiv Capital Partners, Inc. April 2008 - August 2009
LEAF Financial Corporation April 2006 - March 2008
MBNA 2003 - 2006
DVI Financial Services, Inc. 2001 - 2003
De Lage Landen Financial Svc 2000 - 2001
De Lage Landen Financial Svc 2000 - 2001
De Lage Landen Financial Svc 2000 - 2001
Skills
Credit, Risk Management, Business Development, Operations Management, Sales, DLL, Credit Management, Portfolio Management, Financial Risk, Financial Services, Financial Analysis, Credit Analysis, Financial Modeling, Commercial Lending, Financial Reporting, Banking, Process Improvement, Structured Finance, Mergers, Strategic Planning, Finance, Mergers & Acquisitions, Strategic Financial..., Forecasting, Management, Accounts Receivable, Accounting, Credit Risk, Relationship Management, Negotiation, Pricing, Loans, Asset Management, Change Management, Underwriting, Asset Based Lending, Start-ups, Executive Management, Commercial Banking, Corporate Finance, Leadership, Financial Structuring, Loan Origination, Due Diligence, Salesforce.com, Funding, Cash Management, Business Process, Investments, Small Business Lending
Education
Columbia University in the City of New York
Bachelor of Arts (B.A.), Economics
Bank Of America February 2014 - Present
Bank of America January 2008 - January 2014
Bank Of America (MBNA) April 2005 - December 2007
MBNA August 2004 - March 2005
MBNA October 1999 - July 2004
MBNA May 1998 - September 1999
MBNA July 1996 - April 1998
Lion Software June 1995 - June 1996
Charming Shoppes January 1991 - June 1995
Ziff-Davis Publishing May 1987 - December 1990
Skills
Internet Banking, Technical Management, J2EE, N-tier, Technical Architecture, Application Design, Integration, Enterprise Architecture, System Architecture, J2EE Architecture, Application Architecture, IT Strategy, Application Development, Software Development, Technology Management, E-commerce, Requirements Analysis, Java Enterprise Edition, SDLC, Strategy, Architecture, Agile Methodologies, Software Design, Project Management, Web Services, Architectures, Databases
Education
Drexel University
B.S., Physics
University of Virginia Darden School of Business
Technology Development Program
Connolly Gallagher LLP August 2013 - Present
Morris, Nichols, Arsht & Tunnell LLP June 2003 - July 2013
BlackRock 2000 - 2003
MBNA 1995 - 2000
Skills
Legal Research, Document Management, Lexis, MS Office, Westlaw, Elite Webview, FileSite, Litigation, Microsoft Office, Legal Writing, Trials, Intellectual Property, Legal Documents, LexisNexis, Document Review, Microsoft Word, Customer Service
Education
Delaware Technical and Community College-Stanton-Wilmington
Dover Behavioral Health April 2015 - Present
ANCO Engineers, Inc. June 1994 - Present
Otovation February 2008 - October 2013
EDS July 2006 - February 2008
MBNA March 2006 - July 2006
RCGIT September 2002 - March 2006
Interactive Medicine, Inc. January 1997 - August 2002
The O'Brien Group September 1994 - December 1996
ANCO Engineers, Inc. June 1980 - September 1994
Skills
Troubleshooting, Testing, Project Management, Project Planning, Customer Satisfaction, Networking, Training, Vendor Management, Visio, Engineering, Operations Management, Data Acquisition, Quality Assurance, Microsoft Office, Business Process..., Business Analysis, Process Improvement, Calibration, Instrumentation, Computer Hardware, Product Management, MS Project, Technical Support, Program Management, Telecommunications, Production Managment, Production Management, Desktop Support, Problem Solving, Information Technology, Electronics, Microsoft Project, Electrical Engineering
Education
Drexel University 1966 — 1969
Electrical Engineering
Drexel University 1965 — 1969
Electrical and Electronics Engineering
Citi January 2006 - May 2011
Visa March 2005 - December 2005
JPMorgan Chase November 1998 - September 2004
Wachovia August 1996 - August 1998
MBNA January 1993 - August 1996
Skills
Affluent, Banking, Business Strategy, Credit Cards, Cross Selling, Financial Analysis, Financial Services, Marketing Strategy, Operations Management, Partnership Marketing, Portfolio Management, Project Management, Product Development, Product Management, Product Marketing, Relationship Management, Technology Management, Vendor Management, Series 6, Series 63, Segmentation, Marketing, Analytics, Customer Acquisition, Executive Management, Debit Cards, Payments, New Business Development, Cards, Business Development, CRM, Strategy
Education
Drexel University
BS
Columbia University in the City of New York
Prerequisite work, 4.0
New York University
Prerequisite work, 4.0
AstraZeneca November 2013 - Present
AstraZeneca Pharmaceuticals January 2010 - November 2013
AstraZeneca Pharmaceuticals January 2010 - June 2011
AstraZeneca Pharmaceutical July 2007 - January 2009
AstraZeneca October 2005 - June 2007
MBNA December 2002 - September 2005
MBNA America 2002 - 2005
DuPont June 1998 - July 2002
Skills
Sarbanes-Oxley Act, Finance, Auditing, Accounting, Management, Financial Reporting, Strategic Financial..., Financial Accounting, General Ledger, Business Objects, Pharmaceutical Industry, Process Improvement, Financial Analysis, Strategy, Leadership, Cross-functional Team..., Budgets, Internal Audit, Forecasting, Financial Modeling
Education
Drexel University 1996 — 1999
master, taxation, accounting, mis
Drexel University - College of Business and Administration 1996 — 1999
Master of Science (MS), Accounting and Computer Science
Drexel University - College of Business and Administration 1996 — 1999
Master of Science (MS), Taxation
National Chung Hsing University 1989 — 1992
Bachelor of Science (BS), Statistics
National Basketball Players Association (NBPA) Foundation January 2015 - Present
Playworks May 2013 - September 2015
Admiral Center February 2011 - August 2014
"I Have A Dream" Foundation January 2009 - February 2011
AIG February 2008 - November 2008
AIG Consumer Finance Group June 2007 - January 2008
American Express April 2006 - May 2007
MBNA America April 2003 - May 2005
MBNA July 2002 - April 2003
MBNA February 2001 - July 2002
Skills
Marketing, Business Development, Strategic Planning, Customer Service, Non-Profit Managment, CRM, Leadership, Management, Program Management, Strategy
Education
Columbia University in the City of New York 1994 — 1998
1998, Economics and Political Science
YWCA of Metropolitan Dallas April 2014 - July 2015
Bryan's House March 2008 - April 2014
Bank of America 2006 - February 2007
MBNA America 2003 - 2006
MBNA 1999 - 2006
MBNA 1990 - 1999
MBNA Technology 1992 - 1994
Skills
Leadership, Management, Fundraising, Process Improvement, Analysis, Project Management, Marketing, Customer Service, Public Relations, Non-profits, Databases, Project Planning, Event planning and..., Development, Mentoring, Auditing, Relationship Building, Negotiation, Communication, Analysis and Reporting, Documentation
Education
Dallas Baptist University 1998 — 2003
BA, Management
Barclaycard January 2012 - Present
Bank of America March 2009 - November 2011
Leadership Delaware 2010 - 2010
Bank of America March 2004 - March 2009
MBNA 2000 - 2003
MBNA March 1999 - January 2000
Avco 1995 - 1998
Skills
Direct Mail, Customer Service, Credit, Banking, Customer Relations, Strategic Planning, Team Building, Leadership Development, Coaching, Fundraising, Business Strategy, Marketing Strategy, Change Management, Market Planning, Process Improvement, Problem Solving, Public Speaking, Account Management, Strategy Development, Event Planning, Event Management, Team Leadership, P&L Management, Team Management, Vendor Management, Mentoring, Direct Marketing, Product Development, Market Research, Risk Management, Consumer Lending, Business Process..., Strategy, CRM, Credit Cards, Relationship Management, Training, Analysis, Customer Satisfaction, Marketing, Sales, Finance, Customer Retention, Financial Services, Loans
Education
Walden University 2010 — 2012
MS, Organizational Behavior
Delaware State University 1993 — 1997
BS, Business Administration
JP Morgan Chase & Co. January 2007 - Present
JPMorgan Chase & Co. August 2005 - August 2007
MBNA America January 2000 - January 2005
MBNA January 1999 - January 2000
MBNA January 1998 - January 1999
MBNA 1997 - 1998
Education
Drexel University 2008 — 2011
MBA, Global Management
Georgetown University - The McDonough School of Business 1993 — 1997
BS, Finance, Economics
Mount Saint Michael Academy High School 1989 — 1993
U.S. Bank April 2012 - Present
U.S. Bank January 2010 - April 2012
U.S. Bank April 2007 - January 2010
U.S. Bank January 2006 - April 2007
U.S. Bank May 2005 - January 2006
MBNA April 2000 - April 2005
Skills
Credit Risk, Credit Cards, Loans, Business Analysis, Credit, Financial Services, Credit Analysis, Consumer Lending, Relationship Management, Strategy, Vendor Management, Leadership, Risk Management, Financial Analysis, Banking
Education
Drake University 1993 — 1997
Sturgis High School 1990 — 1993
Absolute Wellness Group, LLC June 2006 - Present
JPMorgan Private Bank 1998 - 2007
MBNA 1996 - 1998
NationsBank 1993 - 1996
Skills
Coaching, Nutrition, Personal Training, Leadership Development, Wellness, Marketing, Fitness, Program Development, Lifestyle, Training, Fundraising, Management, Entrepreneurship, Social Networking, Personal Development, Public Speaking, Social Media, Sales, Corporations, Small Business, Leadership, Team Building, Time Management
Education
Trinity School of Natural Health 2013 — 2014
Certified Health Specialist
Delaware State University 1990 — 1994
B.S., Business Management
MEDHOST June 2013 - Present
MEDHOST January 2011 - June 2013
MEDHOST August 2009 - January 2011
MEDHOST December 2007 - August 2009
MEDHOST February 2007 - December 2007
MEDHOST January 2006 - February 2007
United Computer Professionals, Inc June 2003 - September 2005
MBNA October 2000 - June 2003
Pioneer Standard Electronics September 1998 - March 2001
Skills
Leadership, Project Management, Management, Microsoft SQL Server, SQL, SDLC, HL7, Troubleshooting, Healthcare Information..., CPOE, EMR, EHR, Healthcare, Software Documentation, Hospitals, Customer Service, CRM, Server Administration, Integration, Informatics, HIPAA, Process Improvement, Health Information..., Software Project..., Healthcare Consulting, Agile Methodologies, PMP, Software Implementation, Quality Assurance, Data Analysis
Education
Collin County Community College 1994 — 1996
Capital One April 2007 - Present
Capital One Services, Inc. 2007 - Present
Bank of America January 2006 - February 2007
MBNA America 2003 - 2006
MBNA 2003 - 2006
Education
Drexel University 1974 — 1977
MBS, Finance
Villanova University 1971 — 1973
Cisco (Contract) August 2015 - Present
GDT - General Datatech October 2014 - August 2015
Presidio March 2012 - October 2014
HP Enterprise Services 2010 - 2012
CoreLogic March 2007 - November 2010
JP Morgan Chase 2005 - 2007
MBNA 2004 - 2005
Temple-Inland 2001 - 2004
Capital One Auto Finance 2001 - 2002
MCI 2000 - 2001
Skills
ITIL, Process Development, Customer Relations, Budgeting, Contract Negotiation, Process Simulation, Project Management, MS Project, Budgets, Customer Service, PMP, Vendor Management, SDLC, Business Analysis, Leadership, Six Sigma, Management, Project Planning, CRM, Change Management, Integration, Enterprise Architecture, Disaster Recovery, Data Center, IT Management, PMO, Program Management, Visio, Process Improvement, SharePoint, IT Service Management, Cross-functional Team..., Software Documentation, Cloud Computing, Security, Business Process..., IT Strategy, Project Portfolio..., IT Operations, Information Technology, Infrastructure, Outsourcing, Resource Management, Software Project..., Consulting, Service Delivery, Requirements Analysis, Business Process, System Deployment, Agile Project Management
Education
Dallas County Community College 2000 — 2002
Bank of America November 2008 - Present
Everfast October 2007 - November 2008
MBNA America Bank, N.A. 1985 - March 2006
MBNA America 1985 - 2005
MBNA 1985 - 2005
Education
Columbia University in the City of New York 1979 — 1983
Veritas Technologies Corporation April 2015 - Present
Symantec July 2013 - Present
Symantec April 2008 - June 2013
Federal Reserve Information Technology 2007 - April 2008
raghauler, inc May 2007 - May 2007
Dataline Inc. April 2004 - September 2005
Capital One September 2000 - January 2004
Capital One Financial 2000 - 2004
MBNA America 1994 - 1999
MBNA 1994 - 1999
Skills
Storage, Enterprise Architecture, Pre-sales, Cluster, Veritas Cluster Server, High Availability, IT Strategy, Disaster Recovery, Veritas Storage..., VMware, Enterprise Software, Business Continuity, HP, SAN, Unix, Virtualization, Data Center
Education
Temple University 1986 — 1990
Drexel University 1983 — 1986
Father Judge High School 1979 — 1983
HOSPITAL BILLING AND COLLECTION SERVICES September 2006 - Present
MBNA April 2000 - April 2005
Christiana Care Health System June 1991 - April 2000
Education
Community College of Philadelphia
Associate, Business Administration
La Salle University - School of Business Administration
Business Administration - Organizational Behavior
MRI Executive solutions Mortgage BankerQuicken LoansSeptember 2006 - October 2007
MBNA July 2003 - August 2007
Dominos May 1998 - August 2003
Education
Columbia
Harrington Raceway Senior Internal AuditorPlaytex ProductsNovember 2005 - December 2007
MBNA 2002 - 2005
Electronic Payment Exchange 1999 - 2002
EPX 1999 - 2002
Conrail 1996 - 1999
Education
Delaware State University 1992 — 1996
smyrna high school 1988 — 1992
Huntington National Bank March 2010 - Present
JPMorgan Chase 2006 - March 2010
MBNA 1993 - 2006
Education
Villanova University
MBA, Mgmt Information Systems
Dickinson College 1988 — 1992
BA, Economics
Alliance Global Services 2006 - Present
Delta-T Group Staffing Agency February 2003 - May 2006
MBNA August 1998 - September 2002
Skills
Vendor Management, Process Improvement, PeopleSoft, Customer Service, CRM, Onboarding, Leadership, Sales, Human Resources, Employee Relations, Software Documentation, Salesforce.com, SDLC, Agile Methodologies, Payroll, Requirements Analysis, Business Analysis, Customer Satisfaction, Business Intelligence, Team Management, Program Management, Management, Software Project..., Outsourcing
Education
Delaware State University 1996 — 2000
Penn Wood High School
High School Diploma
Barclaycard December 2011 - Present
Dynamic Enterprise Consulting Inc February 2010 - Present
Barclays Bank February 2010 - December 2011
Medco July 2009 - February 2010
JPMorgan Chase August 2007 - April 2009
JP Lank and Associates 2003 - 2007
Bank of New York (Delaware) 2005 - 2005
MBNA 1998 - 2003
MBNA 1996 - 2003
Skills
SAS, Data Warehousing, Business Intelligence, SQL, Project Management, Database Marketing, Credit Cards, Business Analysis, SDLC, Analytics, Vendor Management, Risk Management, Disaster Recovery, MS Project, Project Portfolio..., PMO, Management, Portfolio Management, Process Improvement, IT Management, Visio, IT Strategy, CRM, Integration, Databases, Business Process, Banking, Requirements Gathering, Project Status Reporting, Project Delivery, Requirements Analysis, Software Project..., Financial Services, Enterprise Architecture, Resource Management, Microsoft Project
Education
Colorado Technical University 2007 — 2008
MS, Information Technology
University of Delaware 1987 — 1992
BA, BS, Criminal Justice and Political Science
Berkshire Hathaway HomeServices May 2014 - Present
Apple 2007 - Present
East Coast Marble & Granite, INC 2007 - Present
Bank of America 2006 - 2007
MBNA (acquired by Bank of America) 2003 - 2006
MBNA 2002 - 2003
MBNA 2000 - 2002
Circuit City 1998 - 2001
Education
University of Delaware
Chemistry
Delaware State University
Chemistry
Comcast Cable Manager, Infrastructure EngineeringComcast2007 - Present
MBNA 2002 - 2006
Education
Drexel University 2000 — 2002
Bank of America November 2007 - Present
Bank of America January 2003 - November 2007
Bank of America January 2002 - January 2003
MBNA June 2000 - January 2002
MBNA October 1997 - June 2000
MBNA November 1994 - November 1997
Skills
Loyalty Marketing, Marketing, Banking, Credit Cards, Relationship Management, Channel Optimization, Project Management, Loyalty Programs
Education
Dickinson College 1990 — 1994
B.A, Policy and Management Studies, Political Science
B. Reed Henderson High School
B. Reed Henderson High School
FCA August 2005 - Present
MBNA August 1997 - March 2005
Education
Delaware State University 1993 — 1996
Barclaycard August 2012 - Present
Barclaycard September 2008 - August 2012
CitiFinancial August 2007 - September 2008
Bank of America January 2005 - August 2007
MBNA March 2000 - January 2005
MBNA America June 1998 - March 2000
MBNA America 1996 - 1998
MBNA America 1992 - 1996
MBNA America 1991 - 1992
MBNA America 1990 - 1991
Skills
Credit Cards, Banking, Process Improvement, Governance, Project Management, Management, Commercial Banking, Business Process..., Internal Controls, Internal Audit, Financial Services, Auditing, Risk Management, Portfolio Management, Vendor Management, Operational Risk, Financial Risk, Business Analysis, Operational Risk..., Relationship Management, Retail Banking, People Management, Compliance, Audit, Marketing, Payments, Credit Risk, Finance, Financial Analysis, Accounting, Leadership, Enterprise Risk..., User Acceptance Testing
Education
Goldey Beacom College 2000 — 2004
Bachelor's of Science, Accounting
Delaware Technical and Community College-Stanton-Wilmington
Associate of Science (A.S.), Accounting
Citi December 2011 - Present
Computer Science Corporation January 2011 - November 2011
Bank of America May 2000 - December 2010
MBNA 2000 - May 2006
Citigroup September 1998 - May 2000
Education
Computer Learning Center 1997 — 1998
Community College of Philadelphia
T.H. Properties June 2007 - Present
Johnson & Johnson September 2005 - March 2006
MBNA September 2004 - March 2005
Education
Drexel University 2002 — 2007
BSIS, Software Development, Database Architecture, Networking Architecture, HCI
MBNA 1999 - 2004
MBNA America 1999 - 2004
MBNA 1999 - 2004
PPL 1998 - 1999
Education
Reading Area Community College 2009 — 2012
R.N. BSN, Nursing
University of Phoenix 2000 — 2001
MCSE, Computer Technology
Chubb Institute 1997 — 1999
Diploma, Computer Programming
Delaware County Community College 1996 — 1998
General Studies
Padua Academy 1993 — 1996
Diploma, High School
Frito Lay Logistics CoordinatorFrito LayOctober 2006 - Present
MBNA 1993 - 2004
Skills
Supply Chain, SAP, Management, Logistics
Education
Dallas County Community College
JPMorgan Chase July 2014 - Present
JPMorgan Chase November 2011 - July 2014
MBNA September 1995 - September 2001
Skills
Marketing Communications, Vendor Management, Management, Program Management, Marketing, Public Speaking, Product Development, Customer Service, Marketing Strategy, Business Development, Public Relations, Analytics, Fundraising, Social Media Marketing, Direct Marketing, Sales, Advertising, Email Marketing
Education
Dickinson College 1991 — 1995
BS, International Studies
Wells Fargo January 2014 - Present
Wells Fargo Home Mortgage April 2009 - December 2013
Self Employed January 2008 - April 2009
Regency Finance Company 1997 - 2007
MBNA 1995 - 1997
American Auto Funding 1994 - 1995
Mercury Finance Company 1992 - 1994
ITT Consumer Finance Corporation 1974 - 1992
Skills
Mortgage Lending, Credit, New Business Development, Executive Management, Portfolio Management, Risk Management, Team Building, Refinance, Finance, Financial Services, Loans, Management, Mergers, Real Estate, Sales
Education
Cuyahoga Community College
Business Management, Business
NextDocs July 2009 - Present
Broadpeak April 2003 - April 2006
Sanchez Computer Associates January 1997 - February 2001
MBNA March 1996 - January 1997
Hay Group April 1995 - March 1996
Sun Oil June 1989 - March 1995
Skills
SDLC, SaaS, Software Development, Document Management, Cloud Computing, SharePoint, Enterprise Software
Education
Drexel University 1987 — 1989
M.S., Computer Science
Southern New Hampshire University 1985 — 1987
B.S., Computer Science
St. Joseph's College 1982 — 1985
B.S., Physical Sciences
Procom Consultants Group Ltd. January 2012 - June 2013
Bank of America 2006 - November 2011
MBNA 2000 - 2006
MBNA (Bankof America) 1990 - 2006
Skills
Credit Cards, Technology Services, Service Delivery, IT Service Management, IT Management, Six Sigma, PMO, IT Strategy, Process Improvement, Banking, SDLC, Enterprise Architecture, Project Portfolio..., Program Management, Management, Vendor Management, Governance, Business Process..., Strategy, Integration, Financial Services, Cross-functional Team..., Project Management, PMP, Business Analysis, Outsourcing, CRM, ITIL, Project Delivery
Education
Southern Methodist University - Cox School of Business 1998 — 2000
MBA, Business
Dallas Baptist University
BA, Business
First Data Corporation April 2014 - Present
First Data Corporation February 2008 - April 2014
MBNA May 2005 - July 2007
Chesapeake College January 2002 - April 2005
Broadwing Communications May 1996 - August 2001
LDDS WorldCom October 1995 - January 1996
US Army 1992 - 1996
Skills
WAN, Networking, BGP, VPN, Switches, EIGRP, Troubleshooting, Cisco Technologies, Routers, Network Engineering, Data Center, OSPF, Software Installation, Firewalls, Disaster Recovery, LAN-WAN, DNS, CCNA, MPLS, Cisco Routers, Frame Relay, Servers
Education
DeVry University
Bachelor of Technology (B.Tech.), System, Networking, and LAN/WAN Management/Manager
Chesapeake College
Southfield High School
Verizon Wireless September 2010 - Present
Verizon Wireless May 2008 - September 2010
Verizon Wireless April 2005 - May 2008
Porzio, Bromberg, & Newman May 2004 - January 2005
MBNA September 2002 - September 2003
Seton Hall University 2001 - 2002
Skills
Sales, Sales Operations, Program Management, Enterprise Software, Customer Retention, Training, Negotiation, Legal Research, Outlook, B2B, PowerPoint, Networking, Corporate Law, Microsoft Office, Finance, Microsoft Word, Legal Writing, Accounts Payable, Strategic Planning
Education
College of Saint Elizabeth 2007 — 2008
M.S, Management
Seton Hall University 1997 — 2003
Bachelor’s Degree, Marketing
Science Park High School 1993 — 1997
High School
First Citizens Bank December 2013 - Present
TREADS Hub, LLC May 2013 - 2014
Smith/Packett June 2012 - May 2013
Choice Hotels International April 2009 - December 2011
Choice Hotels International April 2007 - December 2011
D.R. Horton, Inc. (NYSE:DHI) May 2003 - April 2007
MBNA March 2001 - March 2003
Skills
Real Estate Development, Real Estate Investment, Deal Structuring, Contract Negotiation, Financial Feasibility, Due Diligence, Sustainability, Hospitality, Hotel Site Selection, Corporate Real Estate, Land Acquisition, Entitlements, Feasibility Studies, Hotels, Multi-family, Approvals, Site Selection, Market Analysis, Asset Management, Financial Analysis, Negotiation, Competitive Analysis, Investment Properties, Asset Managment, Location Intelligence, Mixed-use, Budgets, Mergers & Acquisitions, Strategy, Commercial Real Estate, Valuation, Disposition, Investments, Construction, Management, Real Estate Economics, Land Development, Dispositions, Real Estate
Education
University of Florida - Warrington College Of Business 2005 — 2006
MBA, Strategy & Finance
Cornell University 2010 — 2011
Certificate, Hotel Real Estate Investments & Asset Management
Harvard University 2009 — 2009
N/A, Sustainability & Environmental Management
Florida Atlantic University 2000 — 2003
B.S., Finance & Real Estate (Double Major)
Florida State University 1998 — 1999
Business
New York Life Insurance Company April 2005 - Present
MBNA September 1999 - July 2000
FirstMerit Bank May 1996 - August 1999
Skills
Team Management, Data Center, Business Continuity, Windows 2000, Customer Service, Disaster Recovery, E-Learning, Leadership, Lotus Notes, Microsoft Word, Microsoft Office, PowerPoint, Problem Solving, Youth Mentoring, Analysis, SharePoint
Education
Cuyahoga Community College 1993 — 1996
Brunswick High
Office of State Auditor August 2013 - Present
North Carolina DMA November 2007 - August 2013
the siegfried group 2004 - 2006
MBNA 2000 - 2004
Skills
Internal Audit, Internal Controls, Accounting, Banking, Process Improvement, Sarbanes-Oxley Act
Education
Drexel University 1991 — 1996
Bachelor of Science (BS), Accounting
Dassault Falcon Jet July 2009 - October 2010
Sovereign Partners, LLC January 2007 - July 2009
Bank of America June 2006 - December 2006
MBNA January 1996 - December 2006
Governor Carper's Office January 1993 - January 1996
Mayor Frawley's Office January 1991 - January 1993
Skills
Customer Service, Microsoft Office
Education
Delaware Technical and Community College-Stanton-Wilmington 2011 — 2013
Business Management, Business Administration and Management, General
JPMorgan Chase & Co. May 2014 - Present
JPMorgan Chase November 2010 - April 2014
JPMorgan Chase February 2008 - November 2010
GB at Your Service 2006 - 2008
MBNA America 2005 - 2006
MBNA 2003 - 2005
Skills
Credit Cards, Relationship Management, Credit, Financial Services, Banking, Portfolio Management, Loans, Risk Management, Analytics, Strategic Planning, Underwriting, Vendor Management, Direct Marketing, Customer Acquisition, Marketing, Marketing Strategy, Credit Analysis
Education
Denison University 1989 — 2003
BA, History
Elsevier January 2012 - Present
Community Energy September 2011 - January 2012
UgMO September 2009 - June 2011
Gamesa October 2005 - September 2009
Unisys March 2002 - February 2005
MBNA 2005 - 2005
Skills
Finance, Financial Modeling, Financial Analysis, Financial Reporting, Project Finance, Renewable Energy, Mergers & Acquisitions, Analysis, Forecasting, Due Diligence, Budgets, Project Management, Business Strategy, Strategic Planning, Managerial Finance, Sarbanes-Oxley Act, Corporate Finance, Energy, Management, Mergers, International Business, Contract Negotiation, Process Improvement, Strategy, Business Development, Valuation, Microsoft Excel, VBA
Education
Drexel University 2000 — 2003
BS, Business Administration
Sallie Mae April 2014 - Present
Sallie Mae April 2009 - April 2014
Swift Financial January 2008 - January 2009
JP Morgan Chase May 2006 - January 2008
MBNA September 1996 - May 2006
Bank of America September 1996 - May 2006
Skills
Credit, Banking, Finance, Loans, Credit Cards, Management, CRM, Mergers & Acquisitions, Customer Service, Accounting, Program Management, Sales
Education
Delaware Technical and Community College-Stanton-Wilmington 2010 — 2013
Associates in Applied Sciences, Business
St John Neumann 1982 — 1986
Santander Consumer USA Inc. April 2011 - Present
KeyCorp Bank - Contractor for Saratoga Systems July 2010 - September 2010
Carlisle & Gallagher Consulting Group - Bank of America March 2010 - June 2010
CCCi October 2007 - June 2008
MBNA 2001 - 2007
Alltel Information Services 1996 - 2001
Skills
Testing, Business Analysis, Analysis, SDLC, Software Documentation
Education
Collin County Community College 2007 — 2007
Project Management Certification Series
Universidad de Chile
Undergruadate, Mathematics and Physics
BellaGia, Inc. April 2010 - Present
Diamond State Automotive, LLC February 2015 - Present
First State Tree 2011 - Present
Custom Lawn Services May 2010 - Present
Appletree Answering Service May 2007 - April 2010
MBNA 1995 - 2006
Skills
Trees, Pruning, Lawn Care, Hardscape, Landscaping, Contract Negotiation, Customer Service, Banking, Risk Management, Coaching, Automotive, Construction Management, Management Consulting, Business Development, Fleet Management, Fleet Operations, Accounts Payable &..., Collections Management, Entrepreneurship, Financial Accounting, Sales Operations, New Business Development, Small Business..., Small Business..., Small Business, Project Management, Business Process..., Process Management, Financial Audits, Financial Reporting, Financial Planning
Education
DeSales University 1993 — 1996
BA, Business Management
Salesianum School
SANTANDER CONSUMER USA March 2009 - Present
PINNACLE / EDS AN HP COMPANY August 2007 - January 2009
MBNA/BANK OF AMERICA January 2004 - August 2007
MBNA December 2001 - January 2004
TOM THUMB January 1997 - January 2001
Tom Thumb January 1991 - January 1997
Skills
ITIL 2011 Foundations..., Active Directory, Software Documentation, Disaster Recovery, Operating Systems, Security, Microsoft Word, Computer Hardware, Integration, Time Management, Troubleshooting, Access, Information Security, Windows, Project Management, Unix, Management, IT Operations, Oracle, Training, Customer Service, Microsoft Excel, Budgets, Team Leadership, BMC Remedy, PeopleSoft
Education
University of North Texas 2001 — 2001
Education
Collin County Community College 1993 — 2000
Education degree
SolomonEdwards May 2015 - Present
Bank of America December 2009 - March 2015
Cordjia February 2009 - November 2009
Bank of America January 2006 - February 2009
MBNA September 1983 - February 2009
Skills
Project Management, Strategic Planning, Relationship Management, Marketing Strategy, Portfolio Management, Contract Negotiation, Loyalty Programs, Sponsorship Activation, Sports Marketing, Payment Card Processing, Merchant Services, P&L Management, Strategy, Analytics, Business Intelligence, CRM, Electronic Payments, Product Development, Management, Credit Cards, Program Management, Financial Services, Segmentation, Direct Marketing, Marketing, Business Development, Banking, Sales Management, Vendor Management, Customer Retention, Global Client Management, Merchant Acquiring
Education
Drexel University
B.S., Communications & Technology
Drexel University
Credit Suisse June 2015 - Present
Credit Suisse January 2014 - June 2015
Fidelity Investments July 2012 - December 2013
PPD September 2006 - May 2012
SoftPro May 2005 - February 2006
SoftPro September 2001 - May 2005
Nortel Networks July 2000 - July 2001
MBNA April 1999 - April 2000
Skills
Software Documentation, Technical Support, SQL, SDLC, Oracle, Troubleshooting, Business Analysis, Requirements Analysis, Windows, Training, Certified Help Desk..., Database Administration, TCP/IP, Software Development, Cross-functional Team..., Visio, Leadership, CompTIA Network+..., CompTIA A+ Certification, Microsoft Office, ITIL v3 Foundations..., Disaster Recovery, Unix, Linux, Microsoft SQL Server
Education
Delaware Technical and Community College-Stanton-Wilmington
Engineering
Bank of America July 2015 - Present
Bank of America July 2013 - July 2015
Bank of America July 2012 - July 2013
Bank of America August 2010 - July 2012
Bank of America January 2009 - July 2010
Bank of America January 2007 - January 2009
Bank of America January 2006 - January 2007
MBNA July 2005 - January 2006
MBNA July 2004 - July 2005
MBNA January 2001 - July 2004
Skills
Banking, Credit, Credit Cards, Credit Risk, Risk Management, Portfolio Management, Loans, Financial Risk, Credit Analysis, Financial Services, Retail Banking, Operational Risk..., Operational Risk, Executive Management, Process Improvement, Payments, Treasury Management, Vendor Management, Business Transformation, Management, Leadership, Analytics, Commercial Banking, Mergers & Acquisitions, Governance
Education
University of Delaware - Lerner College of Business and Economics 1989 — 1993
Master of Business Administration (MBA)
Dickinson College 1981 — 1985
Bachelor of Arts (B.A.), Economics / Policy & Management
The Bank of New York Mellon April 2009 - Present
The Bank of New York Mellon January 2001 - April 2009
JP Morgan June 2000 - January 2001
MBNA January 1999 - June 2000
FNX Limited 1995 - 1999
Education
Villanova University 1992 — 1995
MS, Computer Science
Drexel University 1988 — 1991
MS, Mechanical Engineering
National City Bank July 2008 - January 2009
Huntington Bank December 2007 - March 2008
KeyBank May 2004 - October 2007
MBNA July 2000 - June 2004
Renaissance Cleveland Hotel August 1997 - June 2000
McDonald's September 1993 - August 1997
Education
Cuyahoga Community College 1997 — 1999
Business Managment
Ohio Center for Broadcasting 1997 — 1998
Certificate, Broadcasting
barclaycard June 2012 - Present
JPMorgan Chase April 2011 - March 2012
Sallie Mae August 2010 - January 2011
JP Morgan Chase December 2009 - August 2010
JPMorgan Chase May 2005 - May 2009
MBNA September 1996 - March 2005
Skills
Software Documentation, Analysis, Process Improvement, Quality Assurance, Testing, Integration, Program Management, Project Management, Business Process
Education
University of Delaware 2001 — 2002
Project Management
Springfield College 1997 — 1999
Master of Science, Human Service Administration
Delaware State University 1983 — 1987
Bachelor of Science, Business Education/Accounting
C&P Independent Living, Inc. July 2008 - Present
Delaware River and Bay Authority August 2003 - June 2008
MBNA August 1993 - August 2003
Education
Cornell University 2007 — 2008
Wilmington University 2000 — 2002
M.S.M, Public Administration
Wilmington University 1997 — 1999
M.S.M, Human Resources Managment
Sears Holdings Corporation (SRAC) June 2009 - May 2015
Delaware Investments April 2007 - June 2009
Pepco Holdings, Inc. December 2005 - April 2007
MBNA September 1999 - December 2005
JP Morgan Chase September 1996 - February 1999
Skills
Accounting, Financial Analysis, Forecasting, Financial Modeling, Internal Controls, Access, Account Reconciliation, Financial Statements, Leadership, Finance, Risk Management, Analysis
Education
Wilmington University 2002 — 2004
MBA, Management
Delaware State University 1991 — 1995
Bachelor of Science, Accounting
Wells Fargo March 2014 - Present
Wells Fargo March 2001 - March 2014
MBNA January 1997 - October 2000
Skills
Employee Benefits, 401k, Leadership, Marketing, Customer Service, Process Improvement, Retirement, Qualified Retirement..., Call Centers, Client Liaison, Client Relations, Client Services, Contact Centers, Relationship Management, Corporate Communications, Root Cause Problem..., Cross-functional..., Customer Escalation..., Customer Experience, Customer Satisfaction, Customer Relations, Finance, Training
Education
De Anza College 1990 — 1991
Business
Sallie Mae November 2014 - Present
Sallie Mae December 2012 - December 2014
Bank of America September 2004 - December 2012
Bank of America 2002 - 2004
MBNA 2000 - 2002
MBNA May 1998 - September 2000
Skills
Process Improvement, Credit Cards, Business Intelligence, Project Management, Management, Analysis, SAS programming, SAS, Customer Satisfaction, Risk Management, Call Centers, Business Analysis, Credit, SQL, Relationship Management, SSIS, Microsoft Excel, Data Analysis, Access, Visio, Data Warehousing, Data Modeling, Database Design, Retail Banking, Microsoft SQL Server, Visual Basic, Customer Experience, System Administration, T-SQL, VBA, SharePoint, Credit Risk, Teradata, Analytics, Business Objects, Loan Servicing
Education
Goldey-Beacom College 2003 — 2006
Business, Management
Delaware Technical and Community College-Terry 1999 — 2000
General Studies
Infinity Consulting Solutions August 2010 - Present
Nomadic Display February 2009 - December 2009
Countrywide 2007 - 2008
Funding Solutions LLC 2004 - 2006
MBNA August 2003 - December 2005
Education
DeVry University 2004 — 2011
Associate, Network & Communications Management
Wells Fargo October 2014 - Present
Wells Fargo January 2003 - October 2014
Wachovia May 2007 - April 2011
Wachovia Lending November 2007 - May 2008
Wachovia Securities January 2003 - January 2007
Citicorp Credit Services Inc November 1998 - September 2002
MBNA June 1998 - November 1998
Fairmont Supply Company February 1995 - December 1995
Production Systems Automation, Inc. April 1993 - July 1994
Skills
Retail Banking, Residential Mortgages, Credit Cards, Lines Of Credit, Home Equity Lines of..., IRAs, Brokerage, Home Equity Loans, Call Center, Cross Selling, Home Equity, Mutual Funds, Investments, Deposits, Coaching, AML, Customer Experience, Sales, Private Banking, Call Centers, Customer Service, Leadership, Banking, Process Improvement, Credit, Management, Microsoft Office
Education
Design Data, Inc 1994 — 1994
Certificate, Computer Aided Drafting
Delaware Technical and Community College-Stanton-Wilmington 1993 — 1994
Two Certificates, Construction Blueprint Reading & Residential Wiring
Wisconsin Indianhead Technical College 1984 — 1985
Advertising Sales
Keystone Foods February 2007 - January 2011
GHR Systems, Inc October 2001 - February 2007
MBNA August 2000 - October 2000
Education
Delaware County Community College
Information Systems
MBNA July 1995 - August 2007
Skills
Financial Analysis, Finance, Accounting, Loan Origination, Refinance, Mortgage Banking, FHA, Residential Mortgages, Microsoft Excel, Financial Reporting, Credit, Banking
Education
Delaware Technical and Community College-Stanton-Wilmington
Newark High School
Bank of America August 2014 - Present
ACS XEROX Company November 2011 - March 2014
The Concentre Group August 2011 - November 2011
Dell September 2010 - May 2011
Citigroup November 2008 - September 2010
CB Richard Ellis December 2007 - November 2008
Intellys Corporation April 2005 - December 2007
Verizon August 2003 - April 2005
MBNA December 2000 - August 2003
Convergent Communications May 1996 - December 2000
Skills
Vendor Management, Software Documentation, Business Analysis, Change Management, Resource Management, Business Process, Software Development, Network Security, Telecommunications, Program Management, CRM, Risk Management, Technical Writing, Auditing, Financials, Licensing, SharePoint, Project Management, Cloud Storage, Cloud Applications, Cloud Computing, Cloud-based, RFP, RFC, Service Level Agreements
Education
Tarrant County College 1997 — 2000
Computer Science
College of the Redwoods 1995 — 1996
CR, Computer Science
Southern Illinois University, Carbondale 1990 — 1992
Interior Design, Theology
MBNA November 2011 - Present
Munbaek Elementary School, Seoul Metropolitan Office of Education August 2009 - August 2011
Concordia University Writing Centre September 2006 - June 2009
Skills
Teaching, Classroom, ESL, Microsoft Office, Public Speaking
Education
Concordia University 2004 — 2009
BA, Western Society and Culture, Literature, Education
City of Wilmington, DE January 2013 - Present
City of Wilmington, DE August 2005 - January 2013
MBNA April 1999 - August 2005
MBNA / Bank of America 1999 - 2005
FCC NATIONAL BANK August 1997 - April 1999
Skills
Customer Service, Administrative..., Budgets, Policy, Nonprofits, Event Planning, Microsoft Office
Education
CUNY Hostos Community College 1992 — 1992
Associate's degree, Accounting
Geo. H. Green Oil, Inc. March 2010 - Present
The Prometheus Group 2008 - 2010
MBNA 1998 - 2001
Skills
File Management, Expenses, Bookkeeping, Spreadsheets, Executive Support, Office Equipment, Confidentiality, Letter Writing, Administration, Supervisory Skills, New Hire Orientations, Customer Service, Real Estate Contracts, Banking, Accounting, Microsoft Office, Leases, Telephone Skills, IRAs, Accounts Receivable, Payroll, Filing, Compliance, PowerPoint
Education
Delaware County Community College 1984 — 1987
Associate of Arts (AA), Business Administration and Management, General
Delaware County Community College 1984 — 1987
Associate of Arts (AA) Office Automation, Office Automation
Currently looking for a new Opportunity Project Manager 3Hewlett-PackardAugust 2006 - August 2014
MBNA September 2003 - August 2006
MBNA June 1995 - January 1998
Skills
Project Management, Vendor Management, Visio, Business Analysis, SharePoint, Help Desk Support, Security, Networking, Troubleshooting, SDLC, Management
Education
Delaware Technical and Community College-Stanton-Wilmington 1988 — 1998
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections
Delcastle Technical High School 1984 — 1988
High School Diploma and Shop Certificate, Technical Drafting
Cirrus Logic March 1995 - August 1995
MBNA July 1994 - January 1995
WorldTravel Partners March 1994 - July 1994
LWCC - Louisiana Workers' Compensation Corporation May 1993 - December 1993
LWCC - Louisiana Workers' Compensation Corporation February 1993 - May 1993
NationsBank NA July 1992 - December 1992
Carlson Travel Network/Mundus Travel (promoted to this position) January 1992 - July 1992
Carlson Travel Network/Mundus Travel September 1991 - January 1992
Carlson Travel Network/Mundus Travel July 1991 - September 1991
Personal Financial Planning December 1990 - February 1991
Education
Collin County Community College 2015 — 2015
Associate's degree in Graphic Design (will be completed in Dec 2015), Graphic Design
Collin County Community College 2012 — 2015
Certificate (Completed May 2015), Graphic Design Print
The University of Texas at Austin 1984 — 1988
Bachelor of Science (BS), Advertising