NTELOS Company
Industry: Telecommunications company
DescriptionnTelos, Inc. was a wireless telecommunications company and PCS provider based in Waynesboro, Virginia. As of 2013, nTelos' service area covered 5.3 million people making it the 9th largest provider of mobile broadband in the United States. Customer service: 1 (877) 468-3567 Headquarters: Waynesboro, Virginia, VA CEO: James A. Hyde (Dec 17, 2009–) Founded: 1997 Parent organization: NTELOS Holdings Corp. Subsidiaries: NTELOS Inc, Virginia PCS Alliance, L.C.,
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NTELOS Employees
Berry Hills Country Club February 2015 - Present
Suddenlink Communications May 2013 - February 2015
Suddenlink Communications April 2010 - May 2013
Fibernet July 2006 - April 2010
Ntelos January 2005 - July 2006
Skills
Managed Services, Customer Service, Data Services, Mobile Communications, Consultative Selling, Sales Management, New Business Development, Contract Negotiation, Networking, Outside Sales, Selling, Sales Operations, B2B, Salesforce.com, MPLS, Solution Selling, Cold Calling, Customer Retention, Telecommunications, Direct Sales, Sales, Metro Ethernet, Unified Communications, VoIP, Enterprise Software, Sales Process, Management, Wireless, Telephony, Account Management, Call Centers, Customer Satisfaction, SaaS, Strategic Partnerships
Education
Marshall University 2001 — 2005
BA, Management Information Systems
Shred-it May 2015 - Present
nTelos Wireless May 2013 - May 2015
NTELOS October 2008 - May 2013
Enterprise Rent-A-Car August 2006 - September 2008
Skills
Customer Retention, Customer Satisfaction, Wireless, Leadership, Customer Service, Sales Operations, Direct Sales, Account Management, Telecommunications, Sales, Sales Management, SharePoint, Team Building, Mobile Devices, Retail, Customer Experience, Sales Process, Training, Strategic Planning, Marketing Strategy, Product Management, Team Leadership
Education
Radford University 2002 — 2006
Bachelor of Business Administration, Management. Minor in Economics
Aerotek January 2014 - Present
United Way of the Virginia Peninsula June 2012 - April 2015
Hampton Roads Chamber of Commerce June 2011 - December 2014
Aerotek August 2008 - December 2013
NTELOS 2007 - 2008
Skills
Recruiting, New Business Development, Talent Acquisition, Cold Calling, Account Management, Applicant Tracking..., Business Development, Contract Recruitment, Customer Satisfaction, Customer Service, Executive Search, Fundraising, Human Resources, Internet Recruiting, Leadership, Management, Sales, Quality Management, Sourcing, Staffing Services, Strategic Planning, Professional Services, Team Building, Technical Recruiting, Temporary Placement, Temporary Staffing, Training, Networking
Education
James Madison University 2001 — 2006
BS, Sports Marketing and Recreation Management
Fork Union Military Academy 2000 — 2001
James Madison University October 2008 - Present
Lumber Liquidators April 2008 - October 2008
NTELOS October 1999 - March 2008
Abbott Laboratories (Hospital Products Division, now Hospira) March 1994 - October 1999
Hoechst Celanese (now Celanese) August 1989 - March 1994
Genicom January 1986 - August 1989
Skills
Databases, SQL, Business Intelligence, Software Development, SDLC, Microsoft SQL Server, Data Analysis, Business Analysis, Telecommunications, Software Documentation, Project Management, Leadership, Database Design, Web Development, Windows, .NET, Process Improvement, Data Warehousing, Programming, Oracle, C#, SharePoint, Executive Reporting, Systems Architecture..., System Administration, Management, Visio, PL/SQL, Ellucian Advance, Networking, Integration, Process Mapping and..., Cognos
Education
James Madison University 2015 — 2017
Executive MBA, Business Administration and Management, General
James Madison University - College of Business 1983 — 1985
BBA, Management Information Systems (MIS)
Krupp Group October 2014 - Present
Tractenberg & Co. September 2014 - October 2014
StudentCity.com April 2012 - August 2014
Califon Natural Foods September 2008 - August 2014
NTELOS August 2013 - November 2013
Conde Nast June 2013 - August 2013
Skills
Microsoft Office, Social Media, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Public Speaking, Social Media Marketing, Facebook, Research, Photoshop, Public Relations, Social Networking, Marketing, Blogging, Corporate Communications, Fashion, Press Releases
Education
James Madison University 2010 — 2014
Bachelor of Arts (B.A.), Media Arts & Design- Corporate Communications
GreatCall July 2015 - Present
GreatCall October 2014 - July 2015
Target June 2014 - October 2014
Verizon Wireless October 2013 - June 2014
RGIS September 2013 - November 2013
NTELOS February 2013 - August 2013
Olive Garden August 2012 - January 2013
Red Robin January 2012 - August 2012
Skills
Bilingual-English/Spanis..., Customer Service, Dependable Team Player, Challenge Driven, Close Attention to..., Motivated, Friendly Personality, Retail, Social Networking, Time Management, Teamwork, Cashiering, Customer Satisfaction, Sales, Customer Experience, Leadership, Team Building, Training, Event Planning, Troubleshooting, Team Leadership
Education
Regent University 2012 — 2014
Bachelor's degree, Christian Ministry
Roanoke College December 2013 - Present
Ntelos April 2012 - Present
Starbucks Coffee Company May 2009 - April 2012
Walgreens December 2008 - February 2010
Skills
Merchandising, Inventory Management, Technology, Customer Service, Retail Sales, Microsoft Office, Microsoft CRM, Staff Supervision, Marketing Strategy, Social Media Marketing, Product Marketing, Marketing Research, Computer Hardware, Technical Writing, Creative Writing, Photography, Digital Photography, Photoshop, Operating Systems, Cellular Communications, Mobile Devices, Mobile Technology, Wireless Routers, Wireless Networking, Web Design, HTML, 3D Studio Max, Building Maintenance, Building Inspections, Process Scheduler, Store Management, Visual Merchandising, Retail, German, Sales, Time Management
Education
Roanoke College 2013 — 2016
Bachelor of Science Degree, Computer Science
Virginia Western Community College 2008 — 2013
Associate of Applied Science Degree, General Studies
Hidden Valley High School 2005 — 2008
Advanced Studies Diploma
Aimco April 2014 - Present
Evergreen Marketing October 2012 - November 2013
Best Western Plus Waynesboro Inn and Suites October 2011 - November 2013
Holiday Inn Express & Suites Waynesboro February 2011 - October 2011
Emilio's Italian Restaurant/Pompei Lounge February 2010 - October 2011
NTELOS December 2003 - December 2009
Skills
Leadership, Training, Customer Satisfaction, Customer Service, Management, Sales, Sales Management, Marketing, Account Management, Sales Operations, Budgets, Advertising, Time Management, Marketing Strategy, Team Building, Personal Development, Customer Retention, Event Planning, Social Media, Social Media Marketing, Negotiation, Public Speaking, Direct Sales, Contract Negotiation
Education
Howard University 1988 — 1992
Communication and Media Studies
Mary Baldwin College 1995 — 1996
Communications
St. Anne's Belfield School August 2013 - December 2013
Barber Martin Advertising October 2011 - August 2013
NTELOS May 2011 - October 2011
Mayer Brown June 2009 - August 2009
Skills
Advertising, Marketing Communications, Digital Marketing, Integrated Marketing, Social Media Marketing, Copywriting, Social Media, Media Planning, Digital Strategy, Marketing, Creative Strategy, Direct Marketing, Email Marketing, Coaching, Media Buying
Education
Hope College 2008 — 2011
Bachelor's degree, English Language and Literature, General
Hanover College 2007 — 2008
CMA CGM March 2014 - Present
CMA CGM July 2012 - March 2014
CMA CGM September 2010 - July 2012
NTELOS July 2009 - September 2010
Sinclair Communications February 2006 - July 2009
Skills
Logistics, International Logistics, Export-Import, International Shipping, Global Operations, Freight Transportation, Supply Chain Operations, Maritime Operations, Forecasting, Export Control..., Microsoft Excel, Microsoft Office, Customer Service, Ocean Freight, Container Terminals, Marketing Communications, Sales, Public Relations, Event Management, Marketing, Marketing Strategy, Event Planning, Social Media
Education
Old Dominion University
Bachelor of Science (BS), Communication, General
Natera February 2015 - Present
Gentiva Health Services October 2012 - February 2015
Purdue Pharma March 2012 - October 2012
Ther-Rx, Corp./KV Pharmaceutical July 2009 - February 2011
Duramed Pharmaceuticals April 2009 - July 2009
Ther-Rx, Corp./KV Pharmaceutical November 2006 - March 2009
Astellas Pharma, US August 2004 - November 2006
NTELOS August 2002 - August 2004
NTELOS May 1999 - August 2002
Skills
Urology, OB/GYN, Psychiatry, Primary Care, Gastroenterology, Strategic Planning, Customer Service, Nephrology, Product Launch, Pain Management, Product Development, Oncology, Building Relationships, Cardiology, Selling, Microsoft Office, Customer Relations, Organizational..., PowerPoint, Internal Medicine, Communication Skills, Hematology, Territory Account..., Pharmaceutical Sales, Rheumatology, Medical Devices, Siebel, Consultative Selling, Product Launches, buy and bill, Specialty Pharmaceutical, Sleep Medicine, Mentoring, Commitment to Customer..., Wound Care, Home Health Agencies
Education
Marshall University 1993 — 1998
BA, sports medicine, health education
Lumos Networks March 2014 - Present
Lumos Networks December 2012 - March 2014
Lumos Networks January 2012 - December 2012
NTELOS March 2004 - February 2012
City of Charlottesville April 2002 - March 2004
ReturnBuy May 2000 - January 2002
Woodberry Forest School January 1997 - June 2000
Skills
Disaster Recovery, Telecommunications, Information Security..., IT Operations Management, Active Directory, Information Security, SharePoint, ITIL, Network Design, Process Improvement, Networking, VoIP, Information Technology, Security, Network Engineering, Project Management, Troubleshooting, WAN, SDLC, IT Operations, Change Management, System Deployment, Business Continuity, IP, IT Management, VMware, Switches
Education
University of Virginia 1999 — 2000
MS
Middlebury College 1986 — 1990
BA
St. Pauls School 1982 — 1986
One Medical Group January 2014 - Present
Ghost Volta February 2013 - Present
NTELOS November 2012 - August 2013
WeTheGamerz May 2011 - February 2013
Mountain View Elementary March 2012 - May 2012
Fairfax County Public Schools January 2007 - June 2009
Skills
Wordpress, Sony Vegas, Editing, Writing, Microsoft Office, Blogging, Social Media, Social Networking, PowerPoint, Windows, Teamwork, Social Media Marketing, CSS, HTML, Photoshop, Microsoft Excel, Windows 7, Windows XP Pro, Windows Vista, Xbox 360, Playstation 3, Wii, Steam, Twitter, Facebook, Custom Facebook Pages, YouTube, Tumblr, Management, Quality Assurance, Mobile Devices, Editorial, Publishing, Technical Writing, PS3, Creative Writing, GIMP, Copy Editing, Video Games, Online Gaming, Proofreading, Community Management, Video Editing, Podcasting, Sports, Computer Games, OS X, Audio Editing, Copywriting, social media management
Education
James Madison University 2009 — 2012
Bachelor of Science, Kinesiology
Northern Virginia Community College 2007 — 2009
Associate of Science, Social Sciences
NTELOS April 2013 - Present
NTELOS April 2009 - March 2013
Verizon October 2004 - April 2009
Skills
Wireless, Network Design, IP, Switches, Ethernet, CDMA, Telecommunications, CALEA, 3G, VoIP, Network Engineering, Optical Fiber, MPLS, LAN-WAN, Wireless Networking, Routers, EVDO, Capacity Planning, Budget Monitoring, Project Management, Provisioning, LTE, Networking, Troubleshooting, Mobile Devices, SIP, Routing, MPLS Networking
Education
Old Dominion University 1994 — 1999
Bachelor of Arts (B.A.), Pre-Law Studies
NTELOS October 2012 - Present
Comprint Promotional Agency January 2012 - April 2012
Comprint Promotional Company January 2012 - April 2012
La-Z-Boy Furniture Galleries October 2011 - October 2011
Snowshoe Mountain June 2011 - July 2011
Snowshoe MarketingSummer 2011 June 2011 - July 2011
Fox Fire Grille June 2011 - July 2011
West Virginia Living MarketplaceSummer 2011 June 2011 - July 2011
Skills
Facebook, InDesign, Social Media, Photoshop, Social Media Marketing, PowerPoint, Advertising, Public Relations, Promotions, Word, Public Speaking, Microsoft Office, Event Planning, Brand Development, Customer Service, Marketing Communications, Writing, Outlook, Excel, Research, Strategic Communications, Marketing Research, Press Releases, Illustrator, Blogging, Market Research, Social Networking, Final Cut Pro, Non-profits, Editing, Fundraising, Event Management, Online Marketing, Retail, Direct Marketing, Customer Relations, Strategic Planning, SPSS, Teamwork, AP Style, Problem Solving, Purchasing, Graphic Design, Photography, Wireless, Telecommunications
Education
High Point University 2008 — 2012
In Progress, Communications: Public Relations and Graphic Design
High Point University, High 2008 — 2012
B.A; B.A, Strategic Communication; Graphic Design
Sears Authorized Hometown Stores, LLC May 2015 - Present
TheCup.us February 2013 - Present
Ohio University Athletics January 2015 - May 2015
Ohio University Intramurals September 2013 - May 2015
NHL All-Star Game January 2015 - January 2015
Richmond Kickers Soccer Club May 2013 - August 2014
Impact! Virginia June 2011 - August 2012
Riverheads Elementary School August 2011 - June 2012
NTELOS June 2009 - July 2010
Skills
Technology, Soccer, Sports, Microsoft Office, Facebook, Computers, Networking, Social Media, Help Desk Support, Social Networking, Team Leadership, Customer Service, Sponsorship, Event Planning, Event Management, Social Media Marketing, Video Editing, Public Relations, Leadership, Sports Writing, Fundraising
Education
Ohio University 2012 — 2015
Bachelor of Science (BS), Sports Management, Graduating in December 2015
Riverheads High School 2009 — 2012
Arthur Krenzel Lett Insurance Group May 2014 - Present
Lumos Networks September 2013 - May 2014
AT&T Mobility August 2010 - 2013
NTELOS April 2005 - August 2010
Skills
Telecommunications, Managed Services, VoIP, Call Centers, Customer Retention, Solution Selling, Unified Communications, Salesforce.com, Direct Sales, Telephony, Account Management, Customer Experience, Selling, Sales Operations, Sales Process, Customer Service, Leadership, Sales, Microsoft Office
Education
Marshall University 2000 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Birch Studio, Inc. March 2014 - Present
VALTIM September 2013 - January 2014
Innovative Refrigeration Systems October 2010 - September 2012
Digerati Technologies November 2009 - December 2011
VerStandig Broadcasting May 2009 - February 2010
NTELOS February 2009 - June 2009
Merck & Co., Inc March 2007 - February 2009
WSIG 96.9 October 2006 - March 2007
98 Rock June 2000 - January 2005
Skills
MySQL, Troubleshooting, Web Development, jQuery, PHP, VB.NET, Project Management, JavaScript, LAMP
Education
James Madison University
B.S., Computer Science
Blue Ridge Community College 2007 — 2009
AAS, Computer Science
Harrisonburg High School 1990 — 1994
Advanced
Blessings in a Backpack February 2012 - Present
NTELOS August 2000 - December 2003
NTELOS December 1998 - December 2000
PrimeCo November 1997 - November 1998
Circuit City August 1997 - November 1997
Circuit City May 1993 - August 1997
Skills
Performance Management, Contract Negotiation, Marketing Strategy, Strategic Planning, Retail, Cross-functional Team..., Forecasting, Customer Service, Budgets, Account Management, Business Strategy, Sales Management, Process Improvement, Direct Sales, Customer Retention, Sales Operations
Education
James Madison University 1986 — 1990
N/A, Marketing
Alcon, a Novartis company November 2014 - Present
Alcon, a Novartis company September 2013 - November 2014
Alcon Laboratories, Inc. May 2012 - September 2013
Special Metals October 2007 - May 2012
Mobile Detail March 2006 - June 2011
NTELOS 2002 - 2004
Skills
Six Sigma, ISO, Inventory Management, Process Improvement, Operations Management, Calibration, SPC, Data Analysis, Staff Supervision, Technical Presentations, Optical Emission, XRF, IR Detection, Gas Fusion, Microsoft Office, Leadership, Cross-functional Team..., Training
Education
Marshall University 2011 — 2012
Masters, MBA
Marshall University
B.S., Environmental Science, Chemistry, Microbiology
Premier Soccer July 2007 - Present
NTELOS April 2011 - August 2011
Old Dominion University November 2006 - January 2008
Monarch Tech Store Old Dominion University June 2007 - September 2007
Skills
Troubleshooting, System Administration, SharePoint, Networking, Windows, Software Installation, Databases, Technical Support, Customer Service, Microsoft Office, HTML, Windows 7, Servers, Computer Hardware, XP, Software Documentation, Help Desk Support, Operating Systems, OS X, Active Directory, Visio, Hardware, Microsoft Excel, Windows XP
Education
Old Dominion University 2006 — 2010
BSBA, Information Technology, Minor: Financial Management
SHAPE High School 2000 — 2004
High School Diploma, H.S.
Verizon Wireless June 2015 - Present
NTELOS April 2013 - June 2015
Ericsson September 2009 - March 2013
Sprint Nextel January 2000 - September 2009
PrimeCo Personal Communications September 1997 - January 2000
Skills
LTE, RF, EVDO, WCDMA, Optimization, CDMA2000, Drive Test, Testing, CDMA, Wireless, 3G, Network Optimization, Ericsson OSS, Microsoft Office, GSM, RF Engineering, Microwave, EV-DO, Motorola, Alcatel-Lucent, LTE Core, DAS, RAN, Small Cells, WiFi, Telecommunications, Network Design
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business, Project Management
John Tyler Community College 1990 — 1995
Associate's Degree, Electrical, Electronics and Communications Engineering
CarMax September 2014 - Present
Cornerstone RPO May 2014 - September 2014
Supplemental Health Care April 2013 - May 2014
NTELOS June 2012 - March 2013
Elon University February 2009 - May 2010
Skills
Crisis Communications, Problem Solving, Creative Problem Solving, Team Motivator, Self Driven, Customer Relations, Flexible Working, Innovation, Collaborative Leadership, Flexible Schedule, Self-driven, Customer Service, Teamwork, Psychology, Recruiting, Sales, Social Networking, Onboarding, Employee Benefits, Medical Staff..., Organization, Leadership, Temporary Placement, Talent Acquisition, Permanent Placement, Time Management, Human Resources, Employee Relations, Applicant Tracking..., Staffing Services, Cold Calling
Education
James Madison University 2010 — 2012
Bachelor of Arts (BA), Psychology
Foxcroft School 2004 — 2008
High School Diploma
Mobilelink December 2014 - Present
Textworkers Professional Writing Services June 2014 - Present
ARDX 2015 - 2015
ARDX 2015 - 2015
Seventh Point May 2014 - September 2014
NTELOS December 2012 - April 2014
Dollar Thrifty Automotive Group March 2010 - October 2011
Nancy Chandler Associates February 2006 - June 2008
Gold Key Resorts May 2000 - April 2008
Tradestaff January 2005 - February 2006
Skills
Marketing, Public Relations, Sales, Public Outreach, Copywriting, Media Relations, Marketing Communications, Digital Marketing, Marketing Copy, Digital Media, Sales Operations, Real Estate, Business Planning, Time Management, Investment Properties, Residential Homes, Referrals, Property, Wireless, Resorts, Account Management, Direct Sales, Customer Retention, Cold Calling, Sales Management, SEO, Social Media, Customer Service, Social Media Marketing, Event Management, Social Networking, Facebook, Leadership, Microsoft Office, PowerPoint, Event Planning, Sports Management, Sports Marketing, Public Speaking, Blogging, Marketing Strategy, Press Releases, Microsoft Word
Education
Old Dominion University 2011 — 2014
Bachelor of Science (B.S.), Sport Management/ Marketing
Alpha College of Real Estate 2005 — 2005
certificate, Principles of Real Estate
Tidewater Community College 1998 — 2005
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.20
Virginia Military Institute July 2015 - Present
NTELOS November 2013 - June 2015
NTELOS August 2010 - November 2013
NTELOS May 2007 - August 2010
Skills
Mobile Devices, Wireless, Telecommunications, Strategy, Mobile Marketing, Customer Experience, Product Management, Mobile Technology, Marketing Strategy, Product Marketing, Marketing, Call Centers, Mobile Content, Process Improvement, Project Management, Strategic Partnerships, Mobile Internet, Android, Cellular Communications, Mobile Communications, Product Launch, Business Planning, Mobile Applications, Customer Retention, Customer Service, Strategic Planning, Project Planning, Cross-functional Team..., Knowledge Management, Web Content Management, Google Adwords, SEO, SEM, Social Media Marketing
Education
James Madison University - College of Business 2012 — 2014
Master of Business Administration (MBA), Innovation
James Madison University - College of Business 2005 — 2010
Bachelor of Business Administration (BBA), Marketing
NTELOS November 2000 - Present
Buckhannon-Upshur Chamber of Commerce January 2014 - Present
WBTQ-FM 1995 - 1998
Rohr Real Estate 1991 - 1998
Skills
Team Building, Training, Networking, Merchandising, Sales Management, Customer Satisfaction, Sales, Team Leadership, Coaching, Strategic Planning, Retail, VoIP, Leadership Development, Solution Selling, Direct Sales, Inventory Management, Account Management, Sales Operations, Wireless, Telecommunications, B2B, Selling, Sales Process, Customer Retention, Customer Experience, Call Centers, Sales Presentations, Mobile Devices, Hiring, Business Development, Managed Services, Product Marketing, Leadership, Salesforce.com, Contract Negotiation, Strategic Partnerships
Education
Marshall University 1980 — 1983
Secondary Education and Teaching
NTELOS May 2011 - Present
nTelos Wireless June 2006 - May 2011
nTelos Wireless February 2004 - June 2006
nTelos Wireless June 2002 - February 2004
Skills
CDMA, Telecommunications, EVDO, Mobile Devices, Wireless, LTE, Mobile Technology, 3G, Cellular Communications, Mobile Communications, Product Management, IP, 3GPP, GSM, VoIP, SIM, IEEE 802.11, Bluetooth, Product Marketing, UICC, USIM, CSIM, eHRPD, 3GPP2, Test Lab Management, SDLC, Software Testing Life..., QA Engineering
Education
Liberty University
Bachelor of Science (B.S.), Religion
NTELOS September 2011 - Present
Direct Supply May 2011 - September 2011
Prommis Solutions September 2010 - April 2011
Eli Lilly and Company June 2009 - October 2010
Centex Homes August 2008 - May 2009
Skills
.NET, BizTalk, Integration, Agile Methodologies, Microsoft SQL Server, EAI, Enterprise Architecture, Solution Architecture, Siebel, SOA, Web Services, WCF, SSIS, SharePoint, Business Intelligence, Consulting, SQL, SDLC, XML, Requirements Analysis, PL/SQL, Leadership, CRM, Enterprise Software
Education
Griffith College Dublin 2005 — 2007
Master's degree, Computer Science
Visvesvaraya Technological University 1999 — 2003
btech, electronics
Lumos Networks March 2012 - Present
NTELOS March 2006 - February 2012
ALLTEL June 1991 - February 2006
Skills
Project Management, Telecommunications, Account Management, Wireless, Pricing Strategy, Management, Sales, Cross-functional Team..., Leadership, Sales Management, Networking, Cold Calling, Direct Sales, Co-location, Retail, Solution Selling, Customer Retention, Contract Negotiation, Vendor Management, Sales Process, Selling, Call Centers, Strategic Partnerships, VoIP, Salesforce.com, IP, Ethernet, Unified Communications, Team Building, Channel Partners, Managed Services, Strategy, Team Leadership, New Business Development, Sales Operations, B2B, Product Management, T1, Key Account Management, Mobile Devices, Customer Experience, Product Marketing, Customer Satisfaction, Business Development, MPLS, Cloud Computing, Competitive Analysis, SaaS
Education
Illinois State University 1986 — 1991
BA, Communication and Media Studies
NTELOS February 2008 - Present
GTI Systems, Inc May 2007 - February 2008
Culpepper Radiator Service, Inc. May 2000 - January 2007
Education
Old Dominion University
Metro PCS Inc October 2014 - Present
Real Country 101.7 January 2014 - October 2014
NTELOS August 2010 - October 2013
Verizon Wireless September 2002 - February 2005
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Customer Retention, Sales Operations, Mobile Devices, VoIP, Cold Calling, Account Management, Customer Satisfaction, Managed Services, Sales Management, B2B, Sales, Salesforce.com, CDMA, Customer Experience, Cellular Communications, Selling, Marketing, Marketing Strategy, Strategy, Sales Process, Sales Presentations, Strategic Partnerships, Networking, Management, Product Marketing, Lead Generation, Channel Partners, Building Relationships, Unified Communications, Customer Acquisition, Outside Sales, Product Management, Competitive Analysis, Key Account Management, Selling Skills
Education
Old Dominion University 2009 — 2010
Business, Management, Marketing, and Related Support Services
Tidewater Community College
Business Administration and Management, General
Fred Beans Automotive July 2015 - Present
Square 2 Marketing February 2015 - July 2015
Mazaheri Law September 2014 - December 2014
Winston Industries May 2011 - August 2014
ERA Kline & May Realty January 2014 - May 2014
NTELOS August 2013 - November 2013
Skills
Writing, Human Resources, Social Media Marketing, Marketing, Online Advertising, Customer Service, Leadership, Sales, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Creative Writing, CRM, Public Speaking, Social Networking, Social Media, Event Planning, Interviews, Recruiting
Education
James Madison University 2010 — 2014
Bachelor of Arts (B.A.), Writing, Rhetoric and Technical Communication
IntellecTechs January 2015 - Present
Link MC January 2014 - Present
NTELOS May 2007 - November 2011
Skills
Sales Management, Direct Sales, Mortgage Lending, Selling, Customer Retention, Sales, Account Management, Customer Satisfaction, New Business Development, Business Development, Customer Experience, Leadership, Team Building, Customer Service, Salesforce.com
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (MBA) (In Progress)
Old Dominion University 2012 — 2013
Bachelor of Science (B.S.), Psychology
Suffolk Public Schools June 2013 - Present
Hampton University May 2013 - August 2013
Ntelos February 2013 - June 2013
Old Dominion University August 2011 - December 2011
Old Dominion University June 2010 - May 2011
Skills
Telecommunications, Direct Sales, Account Management, Sales Management, Laboratory Skills, Receptionist Duties, Word Processing, Biologists, Human Resources, Customer Service, Laboratory, Data Entry, Leadership, Program Management, Time Management, Data Collection, Training
Education
Hampton University 2012 — 2014
Master of Science (M.S.), Biology/Biological Sciences, General
Old Dominion University 2008 — 2012
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Signature Worldwide August 2010 - Present
Hampton July 2009 - Present
Insight Communications October 2002 - February 2008
Hampton June 2002 - December 2005
NTELOS December 2000 - May 2002
Skills
Customer Satisfaction, Customer Service, Customer Retention, Customer Experience, Technical Support, Training, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Retaining Customers, Scheduling Tools, Team Building, Coaching, Call Centers, Leadership Development, Leadership, Outlook, Employee Training, Training Delivery, OnQ R&I, Sales, Data Entry, Hospitality, Management, Account Management, Access, Team Leadership, Operations Management, Budgets, Revenue Analysis, Sales Management, Marketing, Hospitality Management, Event Management, Hotel Management, PowerPoint, Organizational...
Education
University of Phoenix 2013 — 2016
Bachelor of Science (BS), Network and System Administration/Administrator
Marshall University 1993 — 1995
Computer Software Development
NTELOS August 2013 - Present
NTELOS February 2002 - August 2013
Skills
Telecommunications, Customer Satisfaction, Customer Experience, Team Leadership, Team Building, Wireless, Cross-functional Team..., Customer Retention, Sales Operations, Account Management, Management, Customer Service, Leadership, Project Planning, Retail, Troubleshooting, Employee Training, Process Improvement, Needs Analysis, Leadership Development, Performance Management, Project Management, Business Analysis, Web Project Management
Education
Mary Baldwin College 1998 — 1999
Psychology, Education
Nerium International June 2015 - Present
Enterprise Rent-A-Car November 2006 - May 2015
NTELOS 2004 - 2006
New York Mets June 2002 - September 2003
Skills
Cold Calling, Account Management, Sales Process, Sales, Customer Satisfaction, Direct Sales, Customer Retention, Sales Operations, Sales Presentations, Marketing Strategy, Direct Marketing, New Business Development, Selling, Lead Generation, Profit
Education
Longwood University
Bachelor of Science (BS), Business Management
Lee Davis High School 1996 — 1999
Shell August 2014 - Present
Shell Oil Company June 2013 - August 2013
American Income Life, Arias Agencies August 2012 - February 2013
Agriberry Farm and CSA May 2012 - August 2012
American Woodmark January 2012 - April 2012
NTELOS August 2011 - December 2011
Poplar Springs Inn August 2011 - December 2011
James Madison University August 2011 - December 2011
Skills
Recruiting, Human Resources, Leadership, Training, Social Media, Microsoft Excel, Performance Management, Microsoft Publisher, Sourcing, Talent Acquisition, Job Postings, Cold Calling, Social Networking, Management, Time Management, Team Building, Market Research
Education
West Virginia University 2012 — 2014
Master of Science in Human Resources and Industrial Relations (MSIR)
James Madison University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Management, Human Resource Management Concentration
Shentel July 2015 - Present
NTELOS February 2005 - July 2015
East Coast Fire Protection Inc May 2003 - February 2005
Easco Aluminum July 1999 - February 2003
SES Technical January 1997 - June 1999
Barmet Aluminum October 1993 - January 1997
General Physics February 1992 - September 1993
LTV Steel, Cleveland Works January 1990 - February 1992
Skills
Certified Vibration..., Certified Infrared..., RF, Optimization, Wireless, Network Design, Engineering, Microwave, Manufacturing, Optimizations, 3G, 4G, Telecommunications, LTE, Cellular Communications, Networking, CDMA, Mobile Devices, RF Engineering
Education
Ohio University 1984 — 1989
Bachelor's Degree, Mechanical Engineering
Regent University 2001 — 2002
Masters of Business Administration
Follett Higher Education Group November 2014 - May 2015
Ntelos November 2011 - June 2014
Medi Home Health and Hospice Medical Services of America January 2010 - July 2011
Acme Business Machines 1993 - 2003
Skills
Strategic Planning, Sales Coach, Negotiation, Sales Management, Marketing Strategy, Customer Service, Promotions, Operations Management, Leadership Development, New Business Development, Direct Sales, Sales, Account Management, Public Speaking, Team Building, Sales Operations, Sales Process, Retail, Selling, Start-ups, Recruiting, Inventory Management, Leadership, Budgets, Social Media, Training, Marketing, Management, Forecasting, Merchandising, Coaching, Social Media Marketing, B2B, Hiring, Cold Calling, Event Planning, Team Leadership, Business Development, Project Management, Marketing Communications, Strategy, Social Networking, Public Relations, Microsoft Office, Fundraising, Time Management
Education
Radford University - College of Business and Economics 1989 — 1991
Bachelors of Business Administration, Business, Management, Marketing, and Related Support Services
Cave Spring high school 1980 — 1983
High School Diploma
NTELOS April 2011 - Present
nTelos - Contractor October 2010 - April 2011
Kramden Institute, Inc. January 2010 - September 2010
IBM December 1998 - December 2008
IBM Corp April 1996 - December 1998
Carolina Power and Light August 1990 - March 1996
Education
North Carolina State University 2010 — 2010
Continuing Education
Wake Technical Community College 2010 — 2010
Continuing Education
The Ohio State University 1969 — 1974
BS, Computer Science
Viacom 2015 - Present
NTELOS 2012 - Present
Viacom 2012 - 2015
Questex Media Group 2009 - 2014
Athlon Sports 2010 - 2012
Alpha Media Group 2008 - 2009
Publishing Group of America 1999 - 2008
Arthur Andersen LLP 1997 - 1999
ENVOY Corporation 1996 - 1997
Arthur Andersen LLP 1987 - 1996
Skills
Strategic Planning, Digital Media, Advertising, Marketing Strategy, Strategic Partnerships, Social Media Marketing, New Media, Marketing, Digital Marketing, Digital Strategy, Online Advertising, Social Media, Marketing Communications, SAP, Shared Service Center, Private Equity, Sarbanes-Oxley, Cable Networks, Financial Structuring, Financial Accounting, Start-ups, Mergers & Acquisitions, Strategy, Integrated Marketing, Publishing, Leadership, Executive Management, Entertainment, Direct Marketing, Entrepreneurship, Finance, E-commerce, Analytics, Brand Development, Online Marketing, Business Development, Competitive Analysis, Lead Generation, Business Strategy, Mobile Marketing
Education
Murray State University 1983 — 1987
BS, Accounting & Computer Information Systems
P3 Life Coaching January 2008 - Present
WNK CDC October 1997 - Present
NTELOS 2001 - 2006
3M Program July 1994 - June 1997
Alternatives for Abused Adults June 1995 - January 1997
Education
Mary Baldwin College 1990 — 1993
Sociology
NTELOS January 2012 - Present
Skeo Solutions 2009 - 2012
Independent Contractor 2005 - 2009
Albemarle County Service Authority 2004 - 2005
Virginia Department of Forestry 2001 - 2004
Skills
C#, SQL, Visual Studio, Databases, TFS, REST Services, Microsoft SQL Server, SQL Server Management..., Transact-SQL, Programming, Software Development, .NET, JavaScript, GIS, MS Access, ArcGIS, VBA, MS Excel, XML, Visual Basic 6, HTML, ASP.NET MVC, ERDAS Imagine, ArcView 3.x, ArcView's Avenue, ArcObjects
Education
University of Virginia
Master of Urban and Environmental Planning, Urban and Environmental Planning
James Madison University
Bachelor of Science (B.S.), Anthropology
Edmonds Community College December 2014 - Present
University of Maryland Extension 2013 - Present
Salisbury University August 2013 - December 2013
NTELOS January 2012 - December 2012
Massanutten Military Academy September 2009 - June 2011
Tutoring in Holyoke January 2007 - May 2009
Mount Holyoke College September 2006 - May 2009
Louisiana State University June 2008 - August 2008
Skills
Teaching, Academic Tutoring, Math/Science Education, Microsoft CRM, Basic Programming..., Microsoft Office Suite, At-Risk Youth Conseling, Curriculum Design, Programming, Training, Microsoft Office, Tutoring, Matlab, Analysis, Research, Classroom, Elementary Education
Education
Mount Holyoke College 2005 — 2009
Bachelor's degree, Mathematics, 3.808
Budapest Semesters in Mathematics
Sentara Healthcare December 2014 - Present
Atlantic Office Solutions October 2013 - November 2014
Atlantic Office Solutions July 2013 - July 2014
NTELOS July 2007 - July 2013
International Marketing Association July 2005 - May 2007
Skills
Telecommunications, Wireless, Direct Sales, Customer Retention, Mobile Devices, Customer Experience, Call Centers, Customer Satisfaction, VoIP, Sales Operations, Solution Selling, Cellular Communications, Sales, Account Management, Sales Process, Customer Service, Leadership, Management, Microsoft Office, Networking, Team Building, Training, Security, Strategic Planning
Education
Liberty University 2013 — 2014
Bachelor's degree, Business Management Information Systems
Tidewater Community College 2006 — 2009
Associate of Science, Business Administration
Old Dominion Job Corps October 2012 - Present
Billy Craft Jeep Chrysler Dodge Ram Hyundai March 2012 - Present
ntelos August 2010 - March 2012
Skills
Sales, Teaching, Coaching, Customer Service, Electronics, Fitness, Leadership, Microsoft Office, Nutrition, Social Networking, Youth Development
Education
Liberty University 2012 — 2014
Master of Arts, Education
Longwood University 2004 — 2010
Bachelor of Science (B.S.) Kinesiology, Kinesiology Health and Physical Education Teacher Education, undergrad
The Medicine Shoppe May 2015 - Present
NTELOS January 2014 - April 2015
D&S, Ltd. August 2013 - December 2013
Union Pub and Grill March 2012 - August 2013
Radiology Inc August 2012 - May 2013
Marshall University August 2009 - May 2013
Bozhi's Gymnest 2010 - 2012
Taste of Asia 2009 - 2011
Hollister Co. October 2008 - June 2009
Help For Animals 2003 - 2007
Skills
Non-profit Volunteer, Customer Service, Field Research, Organization, Chemistry, Critical Thinking, Genetics, Retail Sales, Fundraising, Gel Electrophoresis, Ecology, Social Skills, Experimental Design, Microscopy, Animal Husbandry, SAS programming, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Bacterial Culturing
Education
Marshall University School of Pharmacy 2015 — 2019
Marshall University 2009 — 2013
Bachelor's degree, Biology, General
Lenda Consulting, LLC October 2012 - Present
Sightsource December 2010 - October 2012
Markel Corporation September 2009 - November 2010
County of Henrico - Community Corrections Program April 2009 - September 2010
COMSYS April 2005 - July 2009
NTELOS August 2002 - February 2005
Skills
.NET, C#, VB.NET, WCF, ASP.NET MVC, WPF, ASP.NET, LINQ, SQL Server, Web Services, AJAX, JavaScript, TDD, XML, SOA, Design Patterns, F#, Parallel Processing, SQL, IIS, CSS, Dependency Injection, Aspect Oriented..., Solution Architecture, Microsoft SQL Server, Test Driven Development, XSLT, Databases, Integration, Visual Studio, Cloud Computing, ASP, Web Development, Agile Methodologies, Software Development
Education
Old Dominion University 1999 — 2003
Computer Science, Creative Writing
Nielsen Mobile August 2013 - Present
NTELOS February 2012 - August 2013
Nielsen TV Ratings September 2007 - January 2011
Skills
Sales Presentations, Marketing Communications, Creating Proposals, Account Management, Event Planning, Event Management, Event Marketing, Corporate Events, Event Execution, Wireless Services, Wireless Solutions, Wireless Broadband, Wireless Voice, Sales Support, Direct Sales, Inside Sales, Microsoft Office, Office Management, MS Office Suite, Microsoft Office 2007, Windows 7, Windows XP Professional, Social Media Marketing, Telecommunications, Government Affairs, Community Relations, Social Networking, Associations, Association Management, Trade Associations, Industry Associations, Professional..., Volunteer Organization, Volunteer Leadership, Volunteer Coordinating, Volunteer Recruiting, Social Networking Sites, Email Marketing, Excel, Word, Outlook, Access, Wireless Networking, LAN/WAN, Home Networking, IP Networking, PowerPoint, Salesforce.com, Microsoft Excel, Wireless
Education
Liberty University 1993 — 1997
Government
Southern West Virginia Community and Technical College 1991 — 1993
A.A., General Studies
Oceana High School 1987 — 1991
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Design Telecom December 2014 - Present
NTELOS September 2011 - December 2014
nTelos Wireless May 2011 - September 2011
United States Air Force May 2003 - May 2009
Skills
Troubleshooting, Wireless, VoIP, IP, Team Leadership, Switches, Computer Network..., Leadership, Network Design, Integration, Fiber Optics, T1, Telecommunications, Ethernet
Education
J Sargeant Reynolds Community College 2011 — 2013
Associate of Science (A.S.), Social Sciences
J Sargeant Reynolds Community College
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Police Science
United Servo Hydraulics Inc January 2015 - Present
NTELOS November 2012 - January 2015
NTELOS April 2009 - October 2012
Byers Street Bistro June 2007 - April 2009
Skills
Account Management, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Direct Sales, Management, Mobile Devices, Product Management, Sales, Sales Management, Team Building, Telecommunications, Wireless, Customer Service
Education
Radford University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
NTELOS March 2014 - Present
NTELOS September 2012 - Present
Capital City Auto Auction March 2008 - August 2012
ALLTEL Wireless January 2001 - March 2008
ALLTEL Wireless August 2005 - August 2007
ALLTEL Wireless July 2002 - January 2004
Skills
Inventory Management, Customer Service, Purchasing, New Business Development, Microsoft Excel, Microsoft Office, Customer Satisfaction, Customer Retention, PowerPoint, Microsoft Word, Call Center, Public Speaking, Sales Management, Sales Process, Sales Operations, Sales, Account Management, Direct Sales, Customer Experience, Retail, Management
Education
Mountain State University 2007 — 2011
BSOL, Business
NTELOS September 2013 - Present
Thomson Reuters January 2013 - September 2013
Thomson Reuters February 2008 - January 2013
PRA International 2007 - 2008
Musictoday 2005 - 2007
WorldStrides 2003 - 2005
Plow & Hearth 2002 - 2003
ScholarOne 1999 - 2002
GE 1998 - 1999
GE Fanuc 1996 - 1999
Skills
Project Management, Program Management, Strategic Planning, Change Management, Team Building, Six Sigma, Business Development, Training, CRM, Salesforce.com, Management, Call Centers, Product Management, Customer Service, Requirements Analysis, IT Strategy, Process Improvement, Team Leadership, Troubleshooting, Quality Assurance, Data Analysis, Sales
Education
James Madison University 1980 — 1984
BS, Math/Statistics
Network Building + Consulting March 2014 - Present
NTELOS September 2011 - March 2014
NTELOS July 2006 - September 2011
NTELOS October 2003 - July 2006
NTELOS October 1999 - October 2003
Baker GeoResearch August 1999 - October 1999
Skills
GIS, E-911, RF..., RF, Network Design, Wireless, Project Management, Testing, RF Engineering, Broadband, System Deployment, GIS, GSM, LTE, WiFi, CDMA, 3G, Telecommunications
Education
James Madison University 1994 — 1998
BS, Geographic Information Science and Cartography
J.Crew August 2014 - Present
J.Crew September 2013 - August 2014
Liberty University Online August 2011 - April 2012
TNT Fireworks May 2011 - July 2011
NTELOS October 2010 - April 2011
Skills
Customer Service, Recruiting, Project Management, Training, Entrepreneurship, Sales, Teamwork, Process Improvement, Event Planning, Marketing, Social Media Marketing, Communication, CRM, Nonprofits, Microsoft Excel, Leadership, Microsoft Office
Education
Liberty University 2010 — 2015
Bachelor of Arts (B.A.), International Business
Zayo Group January 2014 - Present
Lumos Networks May 2012 - December 2013
Lumos Networks October 2011 - May 2012
nTelos December 2010 - October 2011
NTELOS November 2007 - December 2010
Level 3 Communications May 2006 - November 2007
TelCove March 2003 - May 2006
Adelphia Business Solutions January 2000 - March 2003
Hyperion Telecommunications May 1999 - December 2000
US Air Force 1995 - 1999
Skills
Troubleshooting, Equipment Installation, TDM, Telecommunications, IP, Ethernet, Network Operations, SDH, DWDM, Computer Network..., VoIP, Cisco Technologies, Network Design, Network Engineering, T1, Metro Ethernet, Managed Services, Networking, Fiber Optics, Wireless, Telephony, Optical Fiber, MPLS, WAN, Co-location, SIP, Broadband, SIP Trunking, Carrier Ethernet, LAN-WAN, Routing, Unified Communications, BGP, Routers, DSL, Cisco IOS
Education
Piedmont Virginia Community College 2004 — 2006
Information Technology, A
CDW March 2015 - Present
nTelos Wireless June 2011 - March 2015
nTelos Wireless April 2010 - June 2011
nTelos Wireless August 2009 - April 2010
NTELOS January 2009 - August 2009
nTelos Wireless July 2008 - August 2009
Skills
Telecommunications, Training, Wireless, Customer Experience, Project Management, Sales, Product Management, Program Management, Direct Sales, Retail, Customer Service, Troubleshooting, Customer Satisfaction, SharePoint, Sales Operations, Mobile Devices, Call Centers, Leadership, Process Improvement, Yammer, Testing, Creative Writing, B2B, Account Management, Solution Selling, Windows, Project Planning, Selling, Sales Management, Business Development
Education
Penn State University 2013 — 2016
Bachelor of Arts in Advertising/Public Relations - Strategic Communications, Public Relations, Advertising, and Applied Communication
Aeroprobe Corporation March 2015 - Present
Ntelos Wireless May 2011 - January 2015
NTELOS April 2003 - April 2011
NTELOS November 1999 - April 2003
NTELOS October 1997 - November 1999
Skills
Sales Management, Leadership, Coaching, Customer Satisfaction, Account Management, Sales, Telecommunications, Customer Service, Retail, Team Leadership, Team Building, Wireless, Cold Calling, Direct Sales, Customer Retention, Cross-functional Team..., Selling, Process Improvement, Customer Experience, Sales Operations, Solution Selling, Call Centers, B2B, Contract Negotiation, Forecasting, New Business Development, Product Management, Sales Process, Salesforce.com, Sales Presentations, Training, Inventory Management, Mobile Devices, Management, Business Development, Managed Services, Recruiting, Marketing Strategy, Hiring
Education
Radford University 2005 — 2008
MBA, Business Management
Radford University 1993 — 1997
B.S., Criminal Justice
Shentel July 2015 - Present
Lumos Networks June 2012 - Present
Lumos Networks June 2012 - Present
NTELOS July 2008 - June 2012
NTELOS February 2000 - July 2008
NTELOS February 1998 - December 1999
Gramercy Court March 1997 - November 1998
Eskaton 1996 - 1997
US Navy 1981 - 1990
Skills
Network Design, Wireless, SIP, Routing, IP, MPLS, VoIP, Cisco Technologies, Managed Services, Telephony, Network Engineering, Ethernet, Metro Ethernet, Networking, Telecommunications, CCNA, Project Management, Unified Communications, Call Centers, Switches, Cisco Routers, WAN, Broadband, Carrier Ethernet, Cisco IOS, Computer Network..., SDH, T1, Routers, LAN-WAN, Optical Fiber, DWDM, Co-location, TDM, Fiber Optics, SIP Trunking, BGP, Wireless Networking, Data Center, VPN, Fishing, Troubleshooting, Solution Selling, Management, Pre-sales, Team Leadership
Education
Palomar College 1987 — 1989
AA, Business
Palomar College 1987 — 1989
Associate's degree, Business Administration and Management, General
Virginia Tech, TLOS (Technology - enhanced Learning and Online Strategies) April 2012 - September 2015
NTELOS December 2011 - May 2012
Bank of America June 2010 - September 2011
Valiant Fabrics August 2007 - August 2009
The Biltmore Company January 2005 - August 2007
Skills
Customer Service, CIW Network Technology..., XHTML, HTML, CSS, Dreamweaver, Flash, Photoshop, Fireworks, Illustrator, Adobe Creative Suite, Jython, Mac, Java, Mobile Design, Management, Training, Customer Satisfaction, OS X, Microsoft Office
Education
Radford University 2012 — 2015
Bachelor's degree, Computer Science and Technology, Software Engineering
New River Community College 2010 — 2013
AAS Degree, IT Computer Graphics and Web Design
Self-Employed September 2012 - Present
Towers Watson January 2012 - October 2012
NTELOS February 2011 - October 2012
The National Academies January 2001 - March 2011
Viebridge June 2009 - October 2009
Real Soft, Northrop Grumman April 2009 - June 2009
T2 Systems February 2008 - December 2008
ASM Research February 2007 - February 2008
The National Academies March 2005 - February 2008
The National Academies January 2005 - February 2008
Skills
Microsoft SQL Server, .NET, C#, JavaScript, ASP.NET, VB.NET, Visual Studio, Web Services, Scrum, XML, AJAX, WCF, Web Applications, IIS, Visual Basic, ASP.NET MVC, CSS, Software Development
Education
Learning Tree International 2004 — 2004
Training , Computer Science
New York City at Rede Globo de Telecomunicações and 1997 — 1997
Internship, Radio and Television
Mississippi State University 1993 — 1997
Bachelor's degree, Communication and Media Studies
Mississippi State University 1993 — 1997
Bachelor's; Degree: Bachelor of Arts and Science, Broadcasting
Mississppi State University 1993 — 1997
Bachelor of Science (B.S.), Communication and Media Studies
Alvarez & Marsal February 2015 - Present
Lumos Networks October 2014 - February 2015
Lumos Networks September 2013 - October 2014
Lumos Networks October 2012 - September 2013
Lumos Networks September 2011 - September 2012
NTELOS June 2010 - September 2011
Holiday Inn November 2009 - June 2010
Blue Ridge Beverage / Miller Distributor June 2008 - May 2009
Skills
Customer Service, Telecommunications, Team Leadership, Sales, Customer Satisfaction, Training, Analysis, Microsoft Office, Billing Analysis, Team Building, Call Centers, Troubleshooting, Sales Operations, Windows, Call Center, B2B, Metro Ethernet, CRM, Provisioning, Sales Force, SFDC, Apex Data Loader, SFDC Admin, Reporting & Analysis, Salesforce.com, Leadership
Education
Roanoke College 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Roanoke College
Bachelor's of Business Administration
Iggbo March 2015 - Present
NTELOS September 2013 - March 2015
First Capital Bank June 2013 - September 2013
Skills
Auditing, IT Audit, Sarbanes-Oxley, Internal Controls, Data Analytics, Accounting, Microsoft Excel, PowerPoint, Time Management, Microsoft Word, HTML, Access, Budgets, Analysis, Visual Basic, Java, Microsoft SQL Server, ASP.NET, SDLC, Data Analysis, SAS70, SOC1, SOX Compliancy, Social Media, Customer Service, Leadership, Finance
Education
James Madison University 2008 — 2013
Bachelor's Degree, Business - Accounting, Computer Information Systems
James Madison University - College of Business 2008 — 2013
Bachelor's degree, Accounting and Computer Information Systems
FiberNet of WV Account ExecutiveFiberNet, LLC - A One Communications Company2010 - Present
NTELOS 2010 - 2011
Unity Communications, dba Ram-page September 1996 - November 2006
Ram Technologies, dba Ram-page September 1996 - November 2006
Education
Marshall University 1989 — 1993
Sociology
Ceredo-Kenova High School 1987 — 1989
St. Denis
Capital One August 2013 - Present
Red Betta Films January 2012 - Present
Capital One January 2012 - August 2013
NTELOS August 2011 - January 2012
Woodforest National Bank August 2010 - September 2011
Target July 2006 - August 2010
Penn State University August 2009 - December 2009
The Capital Times September 2007 - December 2009
HACC December 2005 - May 2007
HACC August 2005 - November 2006
Skills
Video Editing, Video Production, Supervisory Skills, Training Skills, Direct Sales, Social Media, Team Leadership, Production Planning, Coordination, Media Coordination, Copywriting, Journalism, Writing, Feature Writing, Customer Service, Customer Satisfaction, Banking, Retail Banking, Audio Editing, Digital Video, Videography, Internet Research, Research, Military, Mechanics, Martial Arts, Time Management, Training
Education
Penn State University 2007 — 2010
Bachelors of the Arts, Communications/Humanities
Harrisburg Area Community College 2004 — 2007
Media Studies
Galaxy Distributing of West Virginia May 2014 - 2015
NTELOS February 2013 - January 2014
American Block Compnay January 2014 - 2014
Eastern Vault Company January 2014 - 2014
Union Pub & Grill September 2010 - May 2013
Grant's Supermarket May 2003 - August 2008
Skills
Sales, Concrete, Sales Presentations, Construction, Manufacturing, Cold Calling, Sales Operations, Materials, Contract Negotiation, Bridge, Residential Homes, Process Scheduler, Sales Management, Selling, Purchasing
Education
Marshall University 2007 — 2013
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
NTELOS October 2011 - Present
NTELOS October 2008 - October 2011
Skills
Financial Modeling, Banking, Finance, Loans, Customer Satisfaction, Process Improvement, Invoicing, Microsoft Excel, Business Analysis, Account Management, Customer Experience, Team Leadership, Access, Budgets, Sales, Direct Sales, Microsoft Office
Education
National College 2007 — 2008
Bachelor of Applied Science (B.A.Sc.), Surgical Technology/Technologist
Mary Baldwin College 2004 — 2007
Associate of Arts and Sciences (A.A.S.), Chemisty
Frontier Communications September 2012 - Present
Frontier Communications June 2010 - September 2012
PC Management February 2004 - June 2010
NTELOS 2000 - 2004
Tandy Corporation October 1989 - February 2000
Skills
Start-ups, Sales, Solution Selling, Customer Service, Sales Presentations, Wireless, Telecommunications, Product Management, Mobile Devices, Call Center, New Business Development, Customer Satisfaction, Business Development, Sales Operations, Direct Sales, Sales Management, Strategic Planning, Strategic Partnerships, Product Development, Cross-functional Team..., Sales Process, Budgets, Leadership, B2B, P&L Management, Managed Services, Team Leadership, Marketing, Customer Experience, Management, Customer Retention, Negotiation, Operations Management, Product Marketing, Strategy, Vendor Management, Broadband, Executive Management, VoIP, Go-to-market Strategy, Selling
Education
Marshall University 1989 — 1992
NTELOS July 2012 - Present
Vesco Oil Corporation July 1989 - June 2008
Skills
Telecommunications, Wireless, Call Centers, VoIP, Forecasting, Invoicing, Customer Service, Financial Reporting, Mobile Devices, IP, Customer Satisfaction, Team Leadership, Process Improvement, Financial Analysis, Budgets
Education
Western Michigan University 1983 — 1985
Business Administration and Management, General
Grand Rapids Community College 1981 — 1983
Associate's degree, Business Administration and Management, General
AirDye Solutions May 2013 - March 2014
NTELOS March 2002 - July 2012
NTELOS August 2001 - February 2002
NTELOS June 2000 - July 2001
Electronic Data Systems August 1997 - May 2000
Electronic Data Systems October 1994 - July 1997
Electronic Data Systems January 1992 - October 1994
Electronic Data Systems July 1985 - December 1991
Skills
Business Process..., Integration, Process Improvement, Program Management, Telecommunications, Wireless, Project Management, Change Management, Leadership, Sales Operations, Contract Negotiation, Team Building, SDLC, Project Planning, Contract Management, Key Performance..., Call Center..., Application Lifecycle..., Vendor Relationships, Operating Budgets, Six Sigma, Capital Budgeting, Team Leadership, Cross-functional Team..., Business Strategy, Telecom BSS, Credit Scoring, Customer Lifecycle..., Revenue Assurance, Net Promoter Score, Customer Retention, Roaming, Operational Risk..., Enterprise Risk..., Supply Chain Management, Lean Management, Outsourcing Management, Department Budgeting, Business Intelligence, Transition Management, Manufacturing Operations, Kaizen, Value Stream Mapping, DMAIC, Customer Self Service, Payment Services, ARPU, Indirect Sales Channels, PMP
Education
Oklahoma State University 1983 — 1985
MBA, Operations Management
Oklahoma State University 1979 — 1982
Bachelors of Science, Marketing and Personnel Management
James Madison University
Project Management Professional, Outreach and Engagement Adult Education
LandVest June 2014 - Present
PARTNERS+simons March 2013 - March 2014
PARTNERS+simons June 2012 - March 2013
Bravo Consulting Group January 2012 - April 2012
NTELOS July 2010 - August 2011
James Madison University January 2006 - May 2010
Skills
Public Relations, Social Networking, InDesign, Microsoft Office, Adobe Creative Suite, Facebook, Social Media, Social Media Marketing, Sales Management, Creative Writing, Print Publications, Online Publications, Administration, Public Speaking, Photoshop, Pardot, Salesforce.com..., PowerPoint, Project Management, Proposal Writing, Award Submissions, RFP Generation, Marketing Communications, Advertising, Marketing, Copywriting, CRM
Education
James Madison University 2005 — 2010
Minor, Writing, Rhetoric, and Technical Communication
James Madison University 2005 — 2010
Bachelor of Arts, Political Science
Ad Club
NTELOS July 2011 - Present
Suffolk Publications 2010 - 2011
Blanchard's Tire & Auto Centers 2009 - 2010
Education
Longwood University 2005 — 2009
Bachelor of Science (B.S.), Organizational Communication and Public Relations
Lakeland High School 2001 — 2005
Honors Graduate
NTELOS March 2013 - Present
Barclays Capital August 2011 - December 2012
Cybage March 2010 - August 2011
Cybage February 2006 - March 2010
Cybage February 2004 - February 2006
Skills
Database Design, SSRS, Data Migration, Analysis Services, Software Project..., Business Intelligence, .NET, Microsoft SQL Server, Oracle, OLAP, Performance Tuning, Web Services, SOA, ETL, Data Modeling, TFS, Data Warehousing, XML, Agile Methodologies, Requirements Analysis, SQL, Replication, ASP.NET, WCF, T-SQL, PL/SQL, SDLC, C#, SSIS, Databases, Visual Studio, ADO.NET, Testing, Visio, Systems Analysis, VSS, IIS, Scrum, Enterprise Architecture, Unix, Solution Architecture, Architectures
Education
CDAC (Versabyte Software Solutions), Bangalore 2003 — 2004
Diploma in Advanced Computing, Computer Science
Rajiv Gandhi Prodyogiki Vishwavidyalaya 1999 — 2003
Bachelor of Engineering, Computer Science
Ntelos Cellular Fairlawn VA January 2011 - Present
Stellar One Bank November 2007 - August 2010
NTELOS March 2005 - October 2007
WNY AmeriCorps VISTA November 2001 - November 2002
Skills
Volunteer Training, Volunteer Management, Customer Satisfaction
Education
Radford University 2005 — 2006
One year of classes., Social Work
Brookville High School 1990 — 1993
Landstar August 2015 - Present
Kessler Creative May 2015 - Present
Colortree May 2004 - March 2015
NTELOS January 1990 - April 2004
Skills
Sales, Customer Service, Direct Mail, Digital Printing, Offset Printing, Variable Data Printing, Print Management, Direct Marketing, Account Management, Pre-press, Print On Demand, Advertising, Color Management, Marketing Strategy, Packaging, Bindery, Adobe Creative Suite, Flexo, Microsoft Office, PURLs, Proof, Email Marketing, Wide Format Printing, Corporate Gifts, QuarkXPress, Labels, Trade Shows
Education
James Madison University 1985 — 1986
University of South Florida 1984 — 1985
Capital One December 2011 - Present
Ntelos July 2005 - December 2011
Education
Strayer University 2008 — 2010
BBA, Management
James Madison University 1994 — 1997
Alvarez & Marsal October 2014 - Present
Lumos Networks March 2010 - October 2014
Lumos Networks January 2012 - July 2012
Ntelos November 2003 - January 2012
Skills
Telecommunications, SQL Server, SQL, VoIP, Microsoft SQL Server, Salesforce.com..., Microsoft Excel, Call Center, Troubleshooting, Wireless, Team Leadership, Account Management, Salesforce.com, Networking, Direct Sales, MPLS, Solution Selling, Customer Service, Call Centers, B2B, Telephony, Project Planning, Customer Satisfaction, Strategy, Managed Services, Vendor Management, Customer Experience, Customer Retention, Cloud Computing, Sales Operations, SaaS, Integration, Product Management, Unified Communications, Data Center, Cross-functional Team..., Sales Process, Process Improvement, Strategic Partnerships, Project Management, Management, Leadership, Business Development
Education
Kaplan University
Associate of Science (A.S.), Accounting and Business/Management
Kaplan University
Coursework toward Bachelor of Science, Information Systems Management
Ntelos March 1999 - Present
Education
Hollins University 2003 — 2009
BA, Sociology/Social Psychology
Carter Machinery November 2011 - Present
Dale Carnegie Training 1996 - Present
Mary Baldwin College 2005 - 2011
NTELOS 1999 - 2005
Skills
Public Speaking, Team Building, Customer Service, Training, Leadership Development, Event Planning, Microsoft Word, Employee Training, Management, Human Resources, Fundraising, Project Management, Recruiting, Teamwork, Public Relations, Outlook, Sales Management, Interviews, Performance Management, Sales, Time Management, Strategic Planning, Event Management, Leadership, Team Leadership, Staff Development, Research, Customer Satisfaction, Program Management, Budgets, Data Analysis, Coaching, Organizational..., Project Planning, Nonprofits, Process Scheduler, Social Networking, Employee Relations, Marketing, Account Management, Social Media, Change Management, Volunteer Management, Policy, Community Outreach, Career Development, Program Development, Workshop Facilitation, Higher Education, Career Counseling
Education
Mary Baldwin College 1987 — 1991
Lumos Networks December 2012 - Present
Lumos Networks August 2012 - December 2012
Lumos Networks November 2011 - August 2012
NTELOS August 2005 - November 2011
GTE Laboratories 1992 - 1997
GTE Government Systems 1991 - 1992
Skills
Telecommunications, Network Engineering, IP, VoIP, Computer Network..., Broadband, Data Center, Metro Ethernet, Process Improvement, Project Management, Network Design, Ethernet, MPLS, SIP, Telephony, T1, Optical Fiber, Oracle Applications
Education
Rensselaer Polytechnic Institute 1986 — 1990
BS, Computer Science
Lumos Networks October 2011 - Present
Integra Telecom December 2009 - Present
Integra September 2014 - September 2015
TEN: The Enthusiast Network November 2013 - April 2015
Reader's Digest Association September 2011 - April 2014
Otelco August 2010 - May 2013
NTELOS December 2009 - October 2011
Level 3 2006 - 2007
TelCove 1996 - 2006
Skills
Wireless, Telecommunications, MPLS, VoIP, Managed Services, Start-ups, Ethernet, New Business Development, Strategic Partnerships, Solution Selling, Business Development, Unified Communications, Direct Sales, Cloud Computing, Integration, Product Management, IP, Co-location, Strategy, Networking, Data Center, Mobile Devices, SaaS, Program Management, Professional Services
Education
Lehigh University 1981 — 1985
Bachelor of Science (B.S.), Electrical and Electronics Engineering
NTELOS
Skills
Solution Selling, Wireless, Direct Sales, Telecommunications, MPLS, Cold Calling, Leadership, Managed Services, Sales, Customer Service
Education
Roanoke College 1969 — 1971
ValleyNet December 2006 - December 2014
Cox Communications October 2004 - January 2005
NTELOS February 1975 - April 2002
Skills
Colocation, Telecommunications, Managed Services, Sales Management, Start-ups
Education
Radford University - College of Business and Economics
BBA, Business Management
Sooner BBQ February 2015 - Present
Virginia Eagle Distributing Co. September 2010 - February 2015
NTELOS November 2007 - July 2010
NTELOS May 2006 - November 2007
NTELOS March 2002 - March 2006
Boy Scouts of America 2001 - 2003
Boy Scouts of America 2001 - 2003
NTELOS March 2000 - March 2002
NTELOS March 1999 - March 2000
NTELOS March 1997 - March 1999
Skills
Sustainability, Corporate Safety, Leadership, Management, Sales Operations, Telecommunications, Training, Customer Satisfaction, Team Leadership, Sales, Retail, Call Centers, Customer Service, Inventory Management, Team Building, Program Management, Human Resources, Customer Retention, Time Management, Direct Sales, Teamwork, Sales Management, Customer Experience, Account Management, Operations Management, Contract Negotiation, Marketing, Networking, Cross-functional Team..., Process Improvement, Project Planning, Recruiting, Vendor Management, Negotiation, Employee Relations, Warehouse Management
Education
Minot State University 1991 — 1994
Bachelor of Science, English/Language Arts Teacher Education
The Ohio State University 1985 — 1989
BS Education, English
Johnstown-Monroe High School 1980 — 1985
Windstream Communications February 2011 - Present
nTelos September 2005 - March 2010
Alltel Wireless 1999 - 2005
Alltel Wireless 1996 - 1999
Sprint 1990 - 1996
Skills
Management, Leadership, Telecommunications, Wireless, Marketing, Business Strategy, Strategic Partnerships, Product Management, Marketing Communications, Customer Experience, Product Marketing, VoIP, Solution Selling, Customer Retention, Strategy, Direct Marketing, Managed Services, Marketing Strategy, Mobile Devices, Account Management, Cross-functional Team..., Unified Communications, Project Planning, Strategic Planning, Sales Operations, Business Development, New Business Development, Team Building, Competitive Analysis, Contract Negotiation, Sales, Customer Service, SIP Trunking, Sales Management, Program Management, Project Management, Channel, MPLS, Direct Sales, Team Leadership, Digital Marketing, Salesforce.com, Sales Process
Education
Wake Forest University - Babcock Graduate School of Management 1999 — 2000
MBA
Michigan State University
BA, Business Administration
ValleyNet September 2014 - Present
CenturyLink January 2014 - September 2014
Lumos Networks November 2011 - December 2013
NTELOS May 2000 - October 2011
American Electric Power March 1997 - May 2000
Sprint April 1995 - March 1997
Sprint December 1992 - March 1995
Sprint September 1987 - November 1992
Skills
Managed Services, IP, Solution Selling, Product Management, Telecommunications, Wireless, Direct Sales, VoIP, MPLS, Business Development, Broadband, Sales Management, Sales Operations, Strategy, Channel, Team Leadership, Business Planning, Sales, Leadership, Ethernet, Unified Communications, Optical Fiber, B2B, Customer Retention, Salesforce.com, Account Management, Channel Partners, Mergers & Acquisitions, Management, Integration, Vendor Management, Networking, Co-location, Strategic Partnerships, Telephony, Network Design, Call Centers, SIP, Mobile Devices, Switches, Internet Services, Data Center, Selling, Cloud Computing, Product Development, SaaS, Routing, Customer Experience
Education
Miami University 1983 — 1987
BS, Accounting/Finance
Darden Business School
Executive Education - Partnership Program
Lumos Networks April 2012 - Present
NTELOS 2006 - April 2014
Revol Wireless October 2011 - March 2014
YAP January 2007 - September 2011
IPCS August 2004 - December 2009
SpectraSite Communications 1999 - 2005
Cellular One Group 1992 - 1999
Vanguard Cellular Systems, Inc 1989 - 1999
Providence Journal Cellular Management Services (PJCMS) 1986 - 1989
Skills
Telecommunications, Strategy Development, Strategic Planning, Mergers, Sales Management, Brand Development, Operations Management, Start-ups, Information Management, Wireless, Wireless Infrastructure, Corporate Development, Culture Change, Financial Management, General Administration, Emerging Technologies, Human Relations, Executive Management, Executive Compensation, Audit Committee, Customer Acquisition, Customer Service, Network Engineering, Direct Sales, Wireless Networking, Strategy, Team Building, Cellular Communications, Networking, Strategic Partnerships
Education
Indiana University—Purdue University Fort Wayne 1976 — 1980
nTelos Wireless March 2015 - Present
NTELOS March 2013 - March 2015
NTELOS April 2010 - March 2013
NTELOS August 2004 - February 2010
NTELOS August 2002 - August 2004
NTELOS August 2000 - August 2002
Skills
Call Center, Quality Assurance, Wireless, Project Management, Training, Telecommunications, Management, Customer Experience, Call Centers, Customer Satisfaction, Sales, Team Leadership, Mobile Devices, Retail, Sales Operations, Solution Selling, Account Management, Selling, B2B, Product Management, Cross-functional Team..., Sales Management, Leadership, Process Improvement, Customer Service, Direct Sales, Customer Retention, Strategic Planning, VoIP, Salesforce.com, Strategy, Managed Services, Telephony, Sales Process, Broadband, Budgets, Unified Communications, Strategic Partnerships, Vendor Management, Product Marketing, MPLS, SaaS, Start-ups, Cellular Communications, IP, Mobile Technology, Networking, Troubleshooting, T1
Education
Mary Baldwin College 2009 — 2013
BA, Business Administration, Cum Laude
Blue Ridge Community College 1991 — 1998
Business Management
Tallahassee Christian College and Training Center September 2015 - Present
Community Christian School August 2015 - Present
Development Systems International/PAX Global August 2014 - Present
Legal Aid Foundation of Tallahassee June 2013 - August 2015
Association for Institutional Research January 2012 - May 2013
NACAS September 2007 - January 2012
Cascades LLC November 2002 - August 2008
Virginia School of Massage April 2001 - November 2002
NTELOS June 2000 - April 2001
James Madison University May 1999 - June 2000
Skills
Nonprofits, Fundraising, Public Speaking, Higher Education, Community Outreach, Grant Writing, Event Planning, Association Management, Program Development, Leadership, Strategic Planning, Leadership Development, Volunteer Management, Advocacy, Adult Education, Staff Development, Public Relations, Event Management, Management, Organizational..., System Administration, Higher Education..., Team Building, Membership Services, Non-profit Board..., Marketing Communications, Database Administration, Business Development, Social Media Marketing, Presenting Proposals, Administration, Membership Recruitment, Membership Management, Membership Retention, Webinar Management, Customer Service..., Social Media, Training
Education
University of Virginia 1988 — 1992
BA, Psychology
Jim Moran Institute for Global Entrepreneurship 2015 — 2015
Non Profit Executive Program
James Madison University 1997 — 1999
M. Ed., Higher Education Administration/Counseling Psychology
NTELOS August 2002 - Present
nTelos Wireless August 1999 - August 2002
Skills
Leadership Development, Wireless, Leadership, Sales Management, Team Building, Cross-functional Team..., Inventory Management, Team Leadership, Telecommunications, Customer Retention, Sales Operations, Mobile Technology, Sales, Direct Sales, Mobile Devices, Customer Satisfaction, Customer Experience, Retail, Project Management, Customer Service, Product Management, Employee Relations, Team Management, Strategic Leadership, Employee Recognition, Store Operations, Cash Management, Account Management
Education
Marshall University
Bachelor's degree, Business
Liberty Tax Service April 2014 - Present
Liberty Tax Service December 2013 - April 2014
Lighthouse Management Group June 2013 - December 2013
Everest College March 2012 - June 2013
VSA Resorts November 2010 - March 2012
Lighthouse Management Group, LLC January 2010 - December 2010
NTELOS July 2006 - December 2009
East Coast Communications January 2005 - March 2006
Alltel Wireless July 2001 - April 2004
Alltel Wireless April 1999 - July 2001
Skills
Sales Management, Marketing Strategy, Operations Management, Public Relations, Telecommunications, Leadership, Training, Human Resources, Fundraising, Sales, Management, Marketing, Retail, Coaching, Sales Process, Cross-functional Team..., Team Building, Contract Negotiation, Strategy, Leadership Development, Account Management, Customer Retention, Business Development, Small Business, Direct Sales, Start-ups, Networking, B2B, Selling, Strategic Partnerships, Team Leadership, Customer Satisfaction, Sales Operations, New Business Development, Wireless, Strategic Planning, Cold Calling, Business Planning, Call Centers, Solution Selling, Recruiting, Lead Generation, Salesforce.com, Customer Experience, Entrepreneurship
Education
The College of William and Mary - The Mason School of Business 1998 — 1999
Masters, Business Administration
University of Virginia -- Wise 1976 — 1979
BS, Business Administration
Old Dominion University 1974 — 1976
Business Administration
Comcast Cable June 2009 - Present
NTELOS February 2009 - June 2009
Comcast July 2006 - December 2008
Adelphia 2000 - 2006
WSLS TV 1996 - 2000
Education
Radford University 1989 — 1993
BS, Communications - Journalism/PR/Marketing
NTELOS August 2011 - Present
Hampden-Sydney College August 2008 - May 2010
Hampden-Sydney College September 2007 - May 2010
Hampden-Sydney College August 2007 - May 2010
Education
Hampden-Sydney College 2006 — 2010
B.A., History
GridPoint, Inc. July 2010 - Present
Riverbend Nursery February 2010 - August 2010
Republican Party of New Mexico July 2008 - November 2008
NTELOS November 2007 - July 2008
Bill Welch for State Representative August 2006 - November 2006
Republican National Committee May 2006 - August 2006
Virginians for Jerry Kilgore May 2005 - August 2005
Skills
Program Management, Event Planning, Fundraising, Analysis, Strategic Communications, Strategy, Public Policy, Leadership, Government, Sales, Proposal Writing, Strategic Planning, Public Relations, Business Development, Salesforce.com, Project Management, Contract Management, Management, Negotiation, Customer Service, Social Media
Education
Mary Baldwin College 2003 — 2007
B.A., Political Science, Business Administration
NTELOS June 2007 - July 2008
State Electric Supply Co. May 2005 - December 2006
Skills
Merchandising, Retail, Visual Merchandising, Apparel, Fashion, Customer Service, Inventory Management, Store Management, Sales Management, Product Development, Marketing Strategy, Strategic Planning, Sales, Negotiation, Loss Prevention, Budgets, Team Building, New Business Development, Marketing, Business Strategy
Education
Marshall University 2003 — 2008
Bachelor of Arts (B.A.), Accounting
Thermo Fisher Scientific February 2012 - Present
Thermo Fisher Scientific July 2009 - February 2012
Polymer Solutions Incorporated May 2007 - February 2009
NTELOS 2003 - 2004
Skills
HPLC, Chromatography, Analytical Chemistry, Polymers, Validation, Chemistry, Laboratory Automation, Quality Auditing, GLP, Microsoft Office, Ion Chromatography, Biotechnology, Life Sciences, Mass Spectrometry, LC-MS, GMP, UV/Vis, Data Analysis, Laboratory
Education
Radford University 2004 — 2007
BS, Chemistry
University of Virginia Health System July 2011 - Present
Wintergreen Resort 1998 - Present
NTELOS 2006 - 2007
Musictoday March 2004 - December 2006
Dominion Digital September 1998 - March 2004
GE Fanuc April 1983 - September 1998
General Electric December 1980 - April 1983
Skills
C#, HTML, Consulting, Visual Basic, Visual Studio, Software Development, Software Project..., Software Documentation, Enterprise Architecture, Assembly Language, x86 Assembly, Project Management, Requirements Gathering, Requirements Analysis, Functional..., Nursing, Geriatric Nursing, .NET, Agile Methodologies, CSS, JavaScript, SQL, Microsoft SQL Server, XML, SharePoint, Management, Software Engineering, Testing, Leadership
Education
Piedmont Virginia Community College 2007 — 2011
associates degree, nursing
Lehigh University 1976 — 1981
Bachelor of Engineering Computer Engineering, Computer Engineering
Lehigh University 1977 — 1980
BSCE, Computer Engineering
UVA Health System June 2012 - Present
University of Virginia Health System February 2007 - September 2011
Farm Bureau Insurance 2005 - 2006
EMC 2004 - 2005
NTELOS 2000 - 2004
Electronic Systems, Inc. 1996 - 2000
Electronic Systems, Inc. 1994 - 2000
Electronic Systems, Inc. 1994 - 2000
Skills
Network Design, Software Documentation, Integration, Network Engineering, Pre-sales
Education
Old Dominion University 1984 — 1986
BS, Finance
Virginia Polytechnic Institute and State University 1982 — 1984
BS, Finance
State of Nevada DPS August 2015 - Present
State of Nevada February 2015 - August 2015
State of Nevada Department of Employment, Training, & Rehabilitation October 2014 - February 2015
Goodwill of Southern Nevada August 2009 - February 2014
SOS Staffing 2007 - 2008
Maxim Healthcare Services 2006 - 2007
Roadrunner Sales Inc. 2002 - 2004
NTELOS 1999 - 2002
Skills
Management, Recruiting, Human Resources, Coaching, Leadership, Business Development, Employee Relations, Sales, Team Building, Strategic Planning, Training, Customer Service, Account Management, Customer Satisfaction, Public Relations, Retail, Nonprofits, Employee Benefits, Time Management, Operations Management, Fundraising, Program Management, Event Planning, Team Leadership, Leadership Development, Interviews, Hiring, Teamwork, Employee Training, Temporary Placement, Resume Writing, Social Networking, Organizational..., Onboarding, Performance Management, Applicant Tracking..., Cold Calling, New Hire Orientations, Conflict Resolution
Education
Marshall University 1993 — 1997
B.A., Political Science/Public Administration
Lumos Networks November 2011 - Present
NTELOS August 2010 - November 2011
NTELOS December 2000 - August 2010
EDS Brasil/Vesper April 2000 - December 2000
DPI/TFS August 1997 - April 2000
IBM New Zealand February 1996 - August 1997
Saudi Cairo Bank 1994 - 1995
Skills
SQL, RPG, Telecommunications, Integration, Troubleshooting, Software Development, DB2, Software Project..., Visio, Databases, SDLC, Disaster Recovery, Requirements Analysis, IT Management, Business Analysis
Education
Mindanao State University 1982 — 1987
BS Electronics Engineering, Communications Electronics
Associa McKay Management July 2015 - Present
Hollymead Square, LLC May 2009 - June 2015
Bay Management March 2008 - May 2009
Colonial Properties Trust October 2006 - March 2008
NTELOS June 1999 - October 2006
Skills
Customer Satisfaction, Management, Customer Service, Property Management, Sales, Negotiation, Retail, Marketing, Budgets, Public Speaking, Real Estate, Selling, Contract Negotiation, Leadership, Account Management, Apartments, Sales Management, Team Building, Customer Retention, Employee Relations, HOA Management, Lease Administration, Long-term Customer..., Microsoft Office, Oral & Written..., Rentals, Time Management, Accounting, Buildium, CMCA, Community Management, Inventory Management, Leasing, MRI Software, Rental Management, Renovations, Resident Retention, Telecommunications, Training
Education
Piedmont Virginia Community College 2012 — 2015
Associate of Applied Science, Management, Magna Cum Laude
Radford University
Waynesboro High School
General Studies
Mid-Atlantic Power Specialists, Inc. April 2014 - Present
Target June 2013 - March 2014
Target June 2012 - June 2013
NTELOS January 2013 - May 2013
Titan America August 2012 - December 2012
Target May 2010 - June 2012
James Madison University January 2010 - May 2011
Starbucks Coffee Company June 2007 - August 2009
United States House of Representatives January 2009 - May 2009
Skills
Word, PowerPoint, Excel, Microsoft Office, Customer Service, Mathematics, Time Management, Teamwork, Management, Microsoft Excel, Retail, Human Resources, Event Planning, Social Networking, Spanish, Microsoft Word, Training, Facebook, Team Leadership, Leadership
Education
James Madison University 2009 — 2013
Business, Management, Educational Media
All Seasons Termite & Pest November 2005 - Present
NTELOS November 2000 - November 2005
Skills
Notary Public, Outlook, Microsoft Office, QuickBooks
Education
John Tyler Community College 1998 — 2001
Dinwiddie High 1994 — 1998
NTELOS April 2005 - Present
Skills
Linux, SQL, Software Documentation, Access, Telecommunications, Integration, Troubleshooting, Wireless, Microsoft SQL Server, Software Development, IP, Project Management, Team Leadership, Mobile Devices, Call Centers, VoIP, Business Analysis, Customer Satisfaction, Product Management, Customer Service, Process Improvement, SharePoint, Analysis, Customer Experience
Education
Blue Ridge Community College 2011 — 2011
SQL
Lord Botetourt 1994 — 1998
Liberty University
NTELOS February 2012 - Present
Northrop Grumman / Sperry Marine June 2006 - January 2012
Comdial Corporation (Vertical Communications) June 1996 - June 2006
Skills
C++, C#, C, Visual Studio, Software Development, ASP.NET, ASP.NET MVC, UML, jQuery, JavaScript, Software Engineering, .NET, Agile Methodologies, SQL, Microsoft SQL Server, Scrum, AJAX, Database Design, XML, Object Oriented Design, IIS, Linux, Software Design, Databases
Education
Virginia Polytechnic Institute and State University 1994 — 1996
Master of Science (MS), Computer Science and Applications
Radford University 1990 — 1994
Bachelor of Science (BS), Computer Science and Statistics
Capstone Logistics, LLC March 2014 - Present
Target September 2010 - August 2013
Grand Home Furnishings October 2002 - September 2010
NTELOS September 1998 - September 2002
Bacova Guild September 1992 - August 1998
Skills
Customer Service, Microsoft Office, Customer Relations, Social Networking, Social Media, Job Scheduling, Staff scheduling, Retail, Relationship Management, Sales Management, Warehouse Management, Product Marketing, Account Management, Cold Calling, Team Building, Management, Inventory Management, Cross-functional Team..., Budgets, Leadership, Operations Management, Human Resources, Product Development, Schedules, Sales, Marketing Strategy, Team Leadership
Education
Roanoke College 1990 — 1991
BBA, Administration & accounting
Carter Federal Credit Union January 2014 - Present
VA Department of Medical Assistance Services October 2012 - November 2013
Wells Fargo October 2010 - October 2012
NTELOS November 2001 - October 2010
Chesterfield County Public Schools September 1999 - June 2000
Skills
Data Entry, Marketing, Microsoft Applications, Events Coordination, Event Planning, Organizational Behavior, Meticulous eye for..., Online Research, Multi-line Phone, Sales, Customer Retention, Leadership, Coaching, Training, Leadership Development, Customer Service, Teamwork, Recruiting, Cold Calling, Microsoft Excel, Research, Data Analysis, Analysis, Retail, Direct Sales, Customer Experience, Sales Presentations, Time Management, Call Centers, Fundraising, Outlook
Education
John Tyler Community College
Varina High School
Graduated with Advanced Diploma
TMA March 2009 - Present
NuVox March 2008 - November 2008
NovaStar Mortgage April 2005 - October 2007
T-Mobile November 2001 - March 2005
InterCall April 2001 - September 2001
STARPOWER COMMUNICATIONS December 2000 - April 2001
NTELOS December 1998 - November 2000
Education
HAMPTON UNIVERSITY ALUMNI
Hampton University
Bachelor of Science, Business Administration; Accounting
BD Diagnostics August 2005 - Present
Blue Ridge Pathologists August 1991 - August 2005
NTELOS January 2000 - November 2000
Skills
Medical Devices, Troubleshooting, Teaching, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, FDA, Biotechnology, Leadership
Education
Michigan State University 2008 — 2009
Certificate, Molecular Genetics, 4.0 GPA
Blue Ridge Community College 1996 — 2000
A.A.S., IT - information technology, 3.8 GPA
Johns Hopkins Hospital school of cytotechnology 1980 — 1981
Certificate of Cytotechnology, Cytology, 3.7 GPA
University of Maryland College Park 1974 — 1980
Zoology/Animal Biology, 3.14 GPA
Laurel High School 1970 — 1974
High School Diploma, College/University Preparatory and Advanced High School, 3.2
Gibbons & Kawash, A.C. September 2014 - Present
NTELOS September 2012 - September 2014
Suddenlink Communications April 2011 - December 2012
TRG Customer Solutions November 2009 - August 2011
Maxim Healthcare Services October 2008 - August 2009
Maxim Healthcare Services July 2007 - September 2008
Chattanooga Times Free Press February 2007 - May 2007
Skills
Sales, Sales Operations, Customer Service, Training, Selling, Team Management, Call Center, Account Management, Recruiting, Customer Satisfaction, Customer Retention, Teamwork, Budgets, Management, Leadership
Education
Liberty University 2013 — 2014
Master of Science (MS), Accounting, 3.3 GPA
Tennessee Temple University 2004 — 2007
BS, Business Administration
Lumos Networks November 2012 - Present
NTELOS March 2010 - November 2011
NTELOS March 2010 - November 2011
Skills
Call Center, Telecommunications, Wireless, Customer Satisfaction, Customer Experience, VoIP, Troubleshooting, Customer Retention, IP, GSM, T1, Broadband, Computer Network..., Customer Service, Technical Support
Education
University of North Carolina at Chapel Hill 2005 — 2009
Mary Baldwin College
S7 Wirless, Inc March 2015 - Present
S7 Wireless, Inc February 2011 - March 2015
Verizon Wireless October 2008 - October 2010
NTELOS August 2007 - October 2008
Potomac State College October 2004 - June 2007
Garrett College July 2001 - October 2004
Skills
Teaching, Cold Calling, Direct Sales, Selling, Sales Operations, Sales Process, Account Management, Solution Selling, Sales Management, Customer Retention, Salesforce.com, B2B, Wireless, New Business Development, Telecommunications, Customer Satisfaction, Sales
Education
Ohio University 2000 — 2001
Masters, Athletic Training
West Virginia Wesleyan College 1994 — 1998
Bachelors, Sports Medicine
Lumos Networks January 2013 - Present
Lumos Networks November 2011 - January 2013
NTELOS December 2010 - November 2011
FiberNet of WV September 2003 - December 2010
Wirefire Internet Services July 1998 - September 2003
Family Learning Center - Marietta Area Community Computer Center December 1997 - March 1999
Washington County (Ohio) Schools December 1994 - July 1998
Skills
Telecommunications, Troubleshooting, Routers, Network Design, Wireless, Networking, Routing, Technical Support, Managed Services, Software Installation, Databases, Access, Training, Customer Service, Time Management, Microsoft Excel, Internet Services, Web Design, T1, Optical Fiber
Education
Washington State Community College 2009 — 2011
Associates of Applied Business, Digital Technology / Computer Support Technician
Ohio University 1989 — 1994
Bachelor's, Education / Music
Lumos Networks Corp. November 2011 - Present
NTELOS October 1995 - October 2011
Ernst & Young 1989 - 1995
Skills
Telecommunications, Planning, Financial Reporting, Financial Analysis, Business Strategy
Education
James Madison University 1976 — 1980
BBA, Accounting & Management
AMG Aluminum April 2015 - Present
AMG Aluminum December 2012 - Present
Gramercy Capital Corp August 2010 - December 2012
NTELOS February 2012 - April 2012
Skills
Accounts Receivable, Sales Tax, Training, Account Reconciliation, Credit, ADP Payroll, Auditing, SEC filings, Sarbanes-Oxley Act, GAAP, Internal Controls, PeopleSoft, Public Speaking, Finance, Accounting, Event Planning, QuickBooks, Microsoft Office
Education
James Madison University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Management: Human Resources, Spanish
University of Antwerp 2011 — 2011
European Business
Allstate July 2012 - Present
Wells Fargo February 2004 - July 2012
Sprint August 2002 - July 2003
Ntelos February 2002 - July 2002
SkyTel February 1999 - October 2000
AT&T 1997 - 1999
Nynex network solutions June 1996 - January 1997
Verizon Wireless (GTE) April 1994 - May 1996
Skills
Sales, Customer Service
Education
Roanoke College 1992 — 1994
NTELOS September 2013 - Present
Sears Authorized Hometown Stores, LLC July 2011 - September 2012
Sears Authorized Hometown Stores, LLC May 2012 - August 2012
Skills
Leadership, Customer Satisfaction, Customer Retention, Customer Service, Direct Sales, Teamwork, Wireless Networking, Customer Engagement, Microsoft Office, CRM, Data Entry, Email Marketing, Public Speaking, Product Marketing
Education
James Madison University 2009 — 2013
Bachelor's Degree, Justice Studies
Nationwide Insurance April 2015 - Present
NTELOS August 2013 - April 2015
Salem Civic Center June 2013 - July 2014
Putt-Putt Fun Center March 2009 - July 2013
Skills
Microsoft Office, Mobile Phone Apps, Customer Service, Customer Satisfaction, Customer Retention, Long-term Customer..., Project Management, Close Attention to..., Food Service, Building Relationships, Reliability, Building Maintenance, Landscape Maintenance, Equipment Maintenance, Mobile Devices
Education
Liberty University 2015 — 2017
Bachelor of Business Administration (BBA), Marketing
American National University- Roanoke VA 2013 — 2015
Associate of Science (A.S.), Business Management and Hospitality Management
Roanoke College Small Commercial Underwriting InternThe Hanover Insurance GroupJanuary 2014 - Present
NTELOS December 2013 - Present
Skills
Leadership
Education
Roanoke College 2011 — 2014
Bachelor of Business Administration (B.B.A.), Accounting