Integra Company
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Integra Employees
Integra June 2013 - Present
Integra January 2013 - June 2013
Integra Telecom July 2009 - December 2012
Integra April 2000 - July 2009
Electric Lightwave, Inc August 1999 - April 2000
Skills
Software Installation, T1, Fiber Optics, DS3, Networking, VoIP, Optical Fiber, DSL, Metro Ethernet, Telephony, WAN, MPLS
Education
University of Phoenix 2004 — 2004
IT
Boise State University 1991 — 1993
Graphic Design
Certifications
Integra January 2015 - Present
Boeing April 2014 - December 2014
TSYS May 2013 - July 2014
TSYS August 2010 - April 2013
TSYS October 2007 - July 2010
Corporate Consultancy Services October 2006 - May 2007
Old Worthington Public Library January 2004 - September 2006
Pain Control Consultants November 2002 - December 2003
Ashland Orthodontics January 2000 - October 2002
Skills
Databases, Database Design, Oracle, Unix, PL/SQL, Unix Shell Scripting, Data Migration, Database Administration, SQL, Disaster Recovery, Windows, ASM, RMAN, Grid Control, Oracle RAC, Database Security, Servers, Shell Scripting
Education
Kent State University 2001 — 2005
Master's degree, Library and Information Science
Ashland University 1994 — 2000
Bachelor of Science (BS), history
C.R. England March 2015 - Present
C.R. England August 2009 - Present
Integra June 2008 - August 2009
DeLong Enterprises, Inc November 2004 - May 2009
TRADER Corporation April 2003 - November 2004
Neopost February 2000 - April 2003
Skills
Key Account Management, Sales, Strategic Prospecting, Customer Satisfaction, Customer Retention, Transportation, Operations Management, Process Improvement, Management, Customer Service, Pricing, Team Leadership, Supply Chain, Fleet Management, New Business Development, Account Management, Forecasting, Team Building, Inventory Management
Education
Central Michigan University 1988 — 1993
Bachelor's Degree, Business Administration/Hospitality Services Administration
Meister_Hughes Inc. DBA Colortyme November 1999 - Present
Remco/Rent A Center April 1997 - 1999
Integra 1995 - 1997
Proform Health and Fitness 1992 - 1995
Skills
Strategic Planning, Marketing, New Business Development, Purchasing, Merchandising, Leadership, Interior Design, ISO, Social Networking, Customer Service, Customer Retention, Team Building, Sales Operations, Performance Management, HR Policies & Procedures, Sales, Income Statement, Customer Satisfaction, Sales Management, Inventory Management, Retail, Direct Sales, Budgets, Profit, Coaching, Business Planning, Account Management, Operations Management, P&L, Training, Negotiation, Marketing Strategy, Start-ups, Management, Team Leadership, Contract Negotiation
Education
Bridgerland Applied Technology College 1991 — 1993
Human Services, General
Westminster high school
AT&T November 2014 - Present
Glotel (Verizon Communications Inc.) September 2013 - November 2014
Integra May 2010 - September 2013
Integra May 2010 - September 2013
Integra May 2010 - September 2013
AT&T April 2004 - December 2009
AT&T Mobility June 2003 - April 2004
WorldCom July 2000 - July 2002
Skills
MPLS, Telecommunications, Telephony, Service Delivery, Project Management, Provisioning, IP, DNS, Network Provisioning, Telecommunications..., Frame Relay, Telecom Switching, Service Management, Account Management, Bilingual-English/Spanis..., Customer Service, Indirect Channel Sales, ISDN, SIP Trunking, Trunking, SIP, Line Number Portability, Loop with Line Number..., Circuit Design, Microsoft Office, Project Coordination, Metro Ethernet, IPv4, Service Providers, MPLS VPN, ATM networks, Managed Services, T1
Education
American River College 2009 — 2012
Gladstone High School 1994 — 1998
Microsoft August 2014 - Present
Jeff McMurtry Technical Consultant January 2001 - 2014
Integra September 2013 - December 2013
St. Joesph's Hospital February 2013 - May 2013
ANA Vineyards 2007 - 2013
Providence Health Systems December 2011 - September 2012
IBM/Lbps January 2011 - August 2011
Viewpoint Construction Software May 2010 - August 2010
Nike September 2007 - May 2009
Waggener Edstrom Worldwide December 2006 - September 2007
Skills
Databases, T-SQL, Microsoft SQL Server, SQL, SSIS, Business Intelligence, SSRS, SQL Server, SSAS, Crystal Reports, .NET, SharePoint, IIS, Access, ASP.NET, Testing, Windows Server, SDLC, C#, XML, Microsoft Office, VB.NET, Visual Basic, Integration, Business Analysis, Microsoft Excel, Troubleshooting, Business Objects, Visio, JavaScript, HTML, ETL, Data Warehousing, Web Development, Data Modeling, PL/SQL, Java, Agile Methodologies, Data Analysis, Visual Studio, CSS, Windows, Agile, ASP, Excel, Data Integration, Analysis, Application Development, Active Directory, Oracle
Education
Chemeketa Community College 2001 — 2003
Applied Science, Information Technology
Chemeketa Community College
Applied Science Associates degree
McMinnville High School
Integra October 2007 - Present
Verizon January 2001 - June 2006
GTE March 1974 - January 2001
Clover Park Technical College August 1973 - February 1974
Skills
Networking, Telecommunications, Integration, VoIP, TCP/IP, Network Troubleshooting, Fiber Optics, Network Design, T1
Education
Clover Park Technical College 1970 — 1973
Electronics, Communications Technology/Technician
Lakes High School 1968 — 1970
High School
Integra February 2013 - Present
Integra August 2010 - February 2013
American Family Insurance January 2005 - August 2010
Skills
Strategic Planning, Account Management, Solution Selling, Managed Services, Direct Sales, MPLS, Sales Process, Sales, VoIP, Customer Satisfaction, Customer Service, Selling, New Business Development, Sales Operations, Training, Telecommunications, Management, Leadership, Sales Management, Cloud Computing, LAN-WAN, Telephony
Education
Arizona State University 2005 — 2009
Bachelor of Arts (BA), English Language and Literature, General
Arizona State University
Integra June 2012 - Present
Clark College September 2009 - December 2011
The Standard/Volt August 2010 - January 2011
Opus Solutions November 2007 - July 2008
New Edge Networks/EarthLink September 2003 - 2007
National Speciality Underwriters Inc January 2001 - August 2002
Aqua Quip Pool and Spa December 1999 - January 2001
BDS Marketing 1998 - 1999
United States Marine Corps February 1989 - December 1997
Skills
Trade Show Booth Design, Event Coordination, Program Budgeting, Event Planning, Contract Negotiation, Marketing Strategy, Trade Show Graphics, Event Management, Marketing, Media Relations, Team Leadership, Sales, Cloud Computing, Press Releases, Public Relations, Trade Shows, CRM, E-commerce, Strategy, Lead Generation, Social Networking, Newsletters, Advertising, Public Speaking, Business Development, Management, Internal Communications, Brand Development, Brand Management, Leadership, Budgets, Product Marketing, Marketing Communications, Program Management, Social Media Marketing, Online Marketing, Salesforce.com, Account Management, Strategic Partnerships
Education
Clark College 2009 — 2012
Associate of Arts and Sciences (AAS), Cisco Certified Network Administrator
Bellevue Community College 2000 — 2002
Marketing Management
Carl Zeiss Meditec AG October 2014 - Present
Integra May 2014 - October 2014
Carl Zeiss Vision May 2011 - May 2014
State Vision Clinic February 2007 - March 2011
Watters Vision Care May 2005 - June 2006
Hoya Vision Care January 2000 - December 2004
Skills
Customer Service, Sales
Education
Clark College
Associate's degree, Associate in Applied Science
Raymond Handling Concepts Corporation August 2014 - Present
Integra January 2014 - August 2014
Corporate Technologies LLC September 2013 - December 2013
Skills
Sales Management, Polished Sales..., Windows products, Highly detail oriented, Highly Organized &..., Highly motivated..., Building Relationships, Microsoft Technologies, Managed Services, Windows, Cold Calling, Solution Selling
Education
Idaho State University 1985 — 1987
Business Administration, Management and Operations
Brigham Young University - Idaho 1983 — 1985
Computer Technology/Computer Systems Technology
Integra March 2013 - Present
POPP Communications July 2009 - December 2011
Emerson Marketing Group February 2000 - November 2004
Skills
VoIP, WAN, Telecommunications, MPLS, SIP, Unified Communications, Ethernet, Routers, Telephony, Cisco Technologies, T1, IP, Data Center, LAN-WAN, Wireless, Firewalls, VPN, Managed Services, Network Security, TCP/IP, Cabling, Co-location, DSL, Network Design, Solution Selling, Direct Sales, SIP Trunking, Account Management
Education
Arizona State University
CallTower March 2015 - Present
CallTower September 2014 - Present
CallTower February 2014 - Present
CallTower September 2013 - February 2014
inContact January 2012 - June 2013
Integra Telecom October 2010 - December 2011
Integra September 2007 - January 2011
Integra Telecom June 2000 - September 2007
JD Services 2000 - 2000
Teltrust, Inc 1998 - 2000
Skills
Customer Service, Teamwork, Telecommunications, MPLS, T1, VoIP, SIP, Data Center, Ethernet, Telephony, Vendor Management, Salesforce.com, IP, NOC, Turn-up, Routers, Routing, Cisco Technologies, Switches, Troubleshooting, Network Design, Networking, Co-location, SaaS, Cloud Computing, Contact Center..., Operations Management, ITIL, IT Management, IT Operations, Unified Communications, SIP Trunking, Call Centers, WAN, Managed Services, LAN-WAN, Management, IVR, Leadership, Broadband, Network Architecture, Network Engineering, Optical Fiber, Professional Services, VPN, Avaya, Training, Customer Satisfaction, Integration, Call Center...
Education
Columbia College 2003 — 2006
BA
Personalized Training Academy 1992 — 1993
Travel and Tourism Certification
Gelnhausen Berufsschule 1990 — 1992
Integra April 2015 - Present
Integra August 2013 - Present
EasyStreet Online Services December 2012 - July 2013
Infinity Internet July 2008 - December 2012
Fred Meyer September 2003 - July 2008
Aeroground September 1997 - May 2003
Skills
Cisco IOS, Troubleshooting, Checkpoint, Juniper, Project Management, VirtualBox, OpenVZ, Firewalls, Switches, WAN, CCNA, Network Administration, Network Security, Virtualization, VMware, Network Engineering, TCP/IP, System Administration, Servers, VCP, Windows, Linux, Data Center, Windows Server, Active Directory, Technical Support, Telecommunications, Network Design, Routers, Cisco Technologies, VoIP, Wireless, VPN, Computer Hardware, Disaster Recovery, MPLS, DNS, DHCP, System Deployment
Education
Clark College 2006 — 2009
Associates in Applied Science, Data Networks and Telecommunications
Clark College 2007 — 2008
Certificate, Cisco Certified Network Associate
Kingcom LLC September 2015 - Present
Integra January 2013 - September 2015
Integra January 2012 - December 2012
Integra July 2010 - December 2011
Skills
New Business Development, Networking, Start-ups, Sales, Cloud Computing, Telecommunications, MPLS, Customer Service, Management, Consulting, Strategic Planning, Mitel, Hosted Microsoft..., Palo Alto, Time Management, VoIP, Microsoft Office, Team Building, Ethernet, Team Leadership, Social Media, Cold Calling, Research, Teamwork, Problem Solving, Hosted Services, Metro Ethernet, Optical Fiber, Customer Relations, Business Strategy, Consultant, Voice, Hosted Solutions, NEC, Fiber, Self Management, Proposal Writing, Gigabit Ethernet, Carrier Ethernet, Hosted Exchange, Solutions Marketing, Unified Communications, Solution Selling, Sales Process, Account Management, Salesforce.com, Sales Operations, Direct Sales
Education
Art Institute of Colorado 2005 — 2009
Bachelors of Art, Design Management, Major in Media Arts and Animation Minor in Interactive Media Design
Holland April 2015 - Present
Frontier Communications September 2014 - April 2015
EarthLink Business September 2013 - September 2014
EarthLink Business May 2013 - September 2013
ApexSQL, LLC. February 2010 - April 2013
Insight April 2009 - October 2009
Aramark Uniform Services February 2008 - October 2008
Integra January 2007 - February 2008
TECHSTAFF January 2005 - January 2007
Skills
Solution Selling, SEO, Salesforce.com, Business Analysis, SaaS, Windows, New Business Development, Management, Sales, Sales Operations, Cloud Computing, Selling, Lead Generation, Direct Sales, Managed Services, Sales Process, Cold Calling, Channel Partners, B2B, Unified Communications
Education
Canisius College 1994 — 1998
Bachelor's degree, Sociology/Psychology/Spanish
Integra April 2013 - August 2015
Integra 2011 - 2012
360networks March 2011 - December 2011
Level 3 Communications March 2009 - March 2011
Level 3 Communications October 2005 - April 2009
Comcast December 2003 - October 2005
360networks 2001 - 2004
Telcordia Technologies 1994 - 1999
Skills
IP, Network Design, VoIP, VPN, ATM networks, Ethernet, Telecommunications, Product Management, Networking, Managed Services, Cloud Computing, Data Center, Solution Selling, MPLS, Unified Communications, Go-to-market Strategy, Strategic Partnerships, Strategy, SIP, SaaS, Leadership, Vendor Management, Telephony, Salesforce.com, Sales Operations, ATM Networks, Wireless, Product Development, Cross-functional Team..., Management, Professional Services, Broadband, Integration
Education
University of Denver - Daniels College of Business 2005 — 2007
MBA
Columbia University in the City of New York 1997 — 2002
MSEE
New Jersey Institute of Technology 1990 — 1995
BSEE
Integra March 2014 - Present
Reynolds School District June 2013 - December 2013
Volt Technical Resources August 2009 - June 2010
nLIGHT November 2008 - February 2010
IDT January 2004 - November 2008
Skills
Active Directory, Troubleshooting, VMware, Windows, Cisco Technologies, Networking, Routers, Hardware, Computer Hardware, Switches, Microsoft Servers, Microsoft Technologies, Disaster Recovery, VoIP, VMware Workstation, Servers, VPN, Windows 7, Cisco IOS, CCNA, Cisco Call Manager, Cisco VoIP, Telecommunications, Telecommunication...
Education
Clark College 2010 — 2013
(AAT) Cisco Network Technologies, (AAT) Windows Network Technologies, Data Center, Systems Networking, and LAN/WAN Management/Manager, VoIP, 2.90
Integra Group Sales ManagerBuca di BeppoJune 2011 - May 2015
Dave & Buster's September 2006 - August 2010
Westland Giftware 2004 - 2006
Buffalo Bill's Restaurant and Brewery 1994 - 2004
Macy's West 1992 - 1994
Skills
Catering, Trade Shows, Meeting Planning, Banquets, Hospitality Industry, Restaurants, Food & Beverage, Hospitality Management, Hospitality, Event Planning, Sales, Customer Service, Team Building, Hotels, Social Networking, Menu Development, Corporate Events, Food, Food Service, Restaurant Management, Tourism, Convention Services, Hotel Management, Resorts, Event Management, Customer Satisfaction, Micros, Wedding Planning, Parties, Culinary Skills, Hiring, Management, Microsoft Office, Marketing, Budgets
Education
California State University-Sacramento 1985 — 1988
Bachelor of Science, Business Administration, Management and Marketing
Integra June 2014 - June 2015
Integra 2014 - 2015
Genesis Financial Solutions December 2012 - May 2014
Parklane Mattresses May 2011 - September 2011
Skills
B2B, Networking, Mergers & Acquisitions, Telecommunications, VoIP, Managed Services, MPLS, Wireless, Unified Communications, IP, Direct Sales, Solution Selling, Call Centers, Sales, Salesforce.com, Leadership, Customer Service, Microsoft Office, Account Management, Team Building
Education
Clackamas Community College 2007 — 2009
Business Administration and Management, General
clackamas high school
Onvia January 2014 - Present
Onvia May 2011 - December 2013
Integra Telecom December 2009 - May 2011
Integra February 2006 - December 2009
Skills
Training, Account Management, Salesforce.com, CRM, Telecommunications, Deadline Oriented, Training Skills, Self Motivated, Project Management, Proven Performance, Detail Oriented, Sales Process, Project Implementation, Client Onboarding, Decision Making, Microsoft Office, Sales Presentations, Creative Problem Solving, Telecommunication..., Analytical Abilities, Sales Operations, Customer Retention, Highly Organized, Skilled Communicator, Client Relationship..., Expertise in complex..., organizational processes, Sales Support, Consultative Methodology, Analytical Skills, Databases, measurement systems
Education
Alpena Community College 2004 — 2005
Rogers City High School 2000 — 2004
CVS Health December 2014 - Present
Integra February 2014 - December 2014
Medix Staffing Solutions May 2013 - January 2014
Injected Media January 2013 - May 2013
A & M Fencing September 2012 - May 2013
Office of Student Computing Resources January 2012 - May 2013
Skills
Social Media, Marketing, Social Networking, Advertising, Sales, Customer Service, Social Media Marketing, Microsoft Excel, Teamwork
Education
University of Arizona 2011 — 2013
Bachelor of Science, Marketing
Arizona State University, W. P. Carey School of Business 2009 — 2011
Bachelor of Arts, Sustainability
Integra December 2013 - Present
MindShift Technologies July 2010 - December 2013
Best Buy for Business 2008 - 2013
Skills
Account Management, Direct Sales
Education
University of Phoenix 1996 — 1998
Master of Business Administration (MBA), Computer/Information Technology Administration and Management, Graduate
Arizona State University
Bachelor of Science (BS), Finance and Supply Chain Management
Check Point Software Technologies, Ltd. May 2015 - Present
Integra August 2013 - May 2015
Zunesis March 2012 - August 2013
Oracle May 2008 - March 2012
Lutz Group, Inc. July 2003 - May 2008
Orchestream July 2001 - July 2003
Nortel Networks July 2000 - July 2001
General Dynamics June 1998 - July 2000
Hughs Information Technology Corp. May 1993 - June 1998
GTE June 1987 - May 1993
Skills
HP Master ASE, Sales Engineering, Network Engineering, TCP/IP, VoIP, SIP, LAN/WAN, VPN, OSI Model, Ethernet, Routers, Switches, Computer Engineering, Network+, CCNA, Wireless, Cloud Computing, Telecommunications, Technical Sales, Hardware Sales, Software Sales, Consultative Selling, Solution Selling, Major Account Management, Key Account Management, Sales Management, Channel Management, Direct Sales, International Sales, Service Providers, B2B, DOD, Enterprise Sales, Professional Services, Outsourcing, Forecasting, Market Analysis, Contract Negotiations, Competitive Analysis, Product Management, Product Development, Product Marketing, Product Launch, Healing Technician, Sales Process, Customer Experience, Unified Communications, Managed Services, Team Leadership, Pre-sales
Education
Colorado Technical University 1997 — 1999
MBA, MSM, Finance and Business
Purdue University 1983 — 1985
BS, Mathematics
Southwestern Michigan College 1981 — 1983
AS, Engineering
Facebook October 2013 - Present
Integra February 2013 - September 2013
Integra October 2012 - February 2013
Integra October 2011 - October 2012
Integra Telecom November 2009 - October 2010
Integra Telecom November 2008 - November 2009
Electric Lightwave December 2001 - November 2008
Skills
Project Management, Customer Satisfaction, Risk Management, Telecommunication..., Solution Development, MS Project, Process Improvement, Customer Support, Fiber Optics, Telephony, Telecommunications, Integration, Project Planning, Data Center, IT Service Management, Ethernet, Networking, MPLS, Management, Vendor Management, VoIP, Network Administration, Dark Fiber, Outside Plant..., Collocations, PMP, Occupational Health and..., Integration Management, Network Design, IP, WAN, Team Leadership, LAN-WAN, Network Engineering, Managed Services, Project Delivery, Service Delivery, Cloud Computing, Cisco Technologies, DWDM, Business Process
Education
PMI Portland Chapter 2011 — 2013
Clark College 2000 — 2002
AAS, Data Network & Telecommunications
Eastern Washington University
City of Tacoma August 2015 - Present
Classic Accessories October 2013 - May 2014
Integra January 2010 - August 2013
Service Paper Company May 2007 - October 2009
Trnity Church of Pierce County July 2001 - August 2008
Emerald City Smoothie November 2006 - February 2008
CenturyTel May 1987 - February 2007
Skills
Telecommunications, Call Centers, Telephony, VoIP, Salesforce.com, Customer Retention, Managed Services, Customer Satisfaction, Account Management, Troubleshooting, Customer Experience, IP, Wireless, Customer Service, Ethernet, SIP, Unified Communications, MPLS, Team Building, Microsoft Office
Education
Clover Park Technical College 1985 — 1986
Juanita High School 1981 — 1984
High School Diploma
Build It Boys Construction, LLC August 2013 - Present
Cornerstone OnDemand September 2014 - September 2015
DocuSign July 2013 - September 2014
Integra July 2009 - June 2013
Mr-Seo December 2007 - June 2009
AMMEX Corporation May 2004 - November 2007
Ameriquest Mortgage April 2001 - May 2004
Skills
Salesforce.com, Sales Process, Sales Operations, Training, Strategic Partnerships, Sales, Selling, Sales Management, New Business Development, Business Development, Management, Cross-functional Team..., Change Management, Training Programme..., Senior Executive..., Thought Leadership
Education
Northeastern University - Graduate School of Business Administration 2010 — 2014
Masters of Business Arts, Leadership
Northeastern University - Graduate School of Business Administration 2010 — 2014
Masters of Science, Finance
Central Washington University 1999 — 2009
Bachelor of Arts, Cultural Anthropology with a Focus on Globalization and International Business
Accurate Billing Solutions December 2014 - Present
Integra April 2013 - December 2014
Massage Envy Spa February 2012 - June 2013
JPMorgan Chase & Co. July 2011 - February 2012
Sodexo October 2007 - January 2011
Skills
Accounts Receivable, Accounts Payable, Customer Service, Microsoft Excel, Data Entry, HIPAA, Outlook, 10 Key, Microsoft Office, Billing Systems, Microsoft Word, Payroll, Spreadsheets, Healthcare, Management, Financial Reporting, Sales, Telephone Skills, Financial Analysis, PowerPoint, Team Building, Training, Team Leadership, Office Management, Analysis, Appointment Scheduling, Administrative..., Insurance, Time Management, EMR
Education
Nevada Career Institute 2012 — 2013
Medical office specialist, Medical billing
Freedom Mortgage July 2015 - Present
Cox Communications May 2014 - Present
WiLine Networks October 2012 - May 2014
En Pointe Technologies October 2011 - October 2012
XO Communications May 2011 - September 2011
Integra November 2008 - May 2011
Builders Financials, Inc. October 2007 - September 2008
Countrywide Mortgage/ world savings/ Wachovia November 2006 - September 2007
Stonecreek Funding June 2003 - September 2006
Skills
MPLS, Co-location, Sales Process, Professional Services, VoIP, Data Center, Account Management, Cold Calling, New Business Development, Virtualization, Complex Sales, Storage, Qualifying Prospects, Resellers, Mortgage Lending, Wholesale Mortgage..., Account Executive, 17 Years of Outside..., Mentoring Of Staff, Sales Presentations
Education
Arizona State University
Bachelor of Arts
University of Phoenix
Bachelor of Arts (BA), Elementary Education and Teaching
Ottawa University
Integra August 2011 - Present
Dish Network 2008 - 2011
FastQ Communications 2004 - 2008
Progressive Insurance 2004 - 2005
B2B Commerce Corporation 2002 - 2004
Skills
Sales Skills Training, Technical Training, Sales Management, Salesforce.com, Sales Operations, Direct Sales, Sales Process, Consultative Selling, Sandler Sales Training, Microsoft Office, Selling, Selling Skills, Sales, Telecommunications, Marketing, Account Management, Customer Satisfaction, Solution Selling, Customer Retention, Managed Services, MPLS, Carrier Ethernet, TDM, VoIP, SIP Voice Communications, Training, B2B, Business Development, CRM, Employee Training, Enterprise Software, Management, Networking, Recruiting, Unified Communications, Call Centers, Sales Presentations, Co-location, Cold Calling, Ethernet, Telephony, Wireless, Strategic Partnerships, Channel Partners, Program Management, Customer Experience, Lead Generation, SaaS
Education
Arizona State University
Interpersonal Communication
Centennial High School
Honor Studies, Visual and Performing Arts
Integra April 2014 - Present
TDS Telecommunications Corp. March 2006 - May 2013
Willamette Dental January 2004 - 2006
Hilton Hotels Worldwide 1997 - 2003
Skills
Customer Service, Problem Solving, Microsoft Office, Microsoft Excel, Customer Satisfaction, Microsoft Word, Outlook, Sales, Mentoring, Account Management, Active Directory, Networking, Time Management, Process Improvement, Project Management, Troubleshooting, Software Documentation, Training, Team Leadership, Call Centers, Access, System Administration, Telecommunications, Teamwork, Leadership
Education
Clark College
Executive Assistant/Executive Secretary
Western Business College
Associate's degree, Business Administration and Management, General
Integra May 2013 - Present
Verizon Wireless January 1997 - May 2013
Westlink Paging March 1994 - January 1997
Skills
Direct Sales, Contract Negotiation, Strategic Communications, Wireless, M2M, Sales, B2B, Solution Selling, MPLS, Customer Retention, Firewalls, Managed Services, Telecommunications, Unified Communications, Cloud Computing, Sales Process, Salesforce.com, Account Management, VoIP, Cold Calling
Education
Anne Arundel Community College 1985 — 1987
Business Administration and Management, General
Calvary Baptist Church Academy 1979 — 1983
Integra October 2012 - Present
INTEGRA TELECOM/ELECTRIC LIGHTWAVE January 2010 - Present
Integra Telecom January 2009 - Present
Integra Telecom March 1998 - Present
Integra Telecom March 1998 - Present
Electric Lightwave/Integra January 1998 - January 2003
Electric Lightwave/Integra 1998 - 2003
PACIFIC TELECOM January 1996 - January 1998
Skills
T1, Co-location, Telecommunications, MPLS
Education
Clark College
Integra January 2015 - Present
Omni Interlocken Resort July 2014 - January 2015
Aramark March 2014 - July 2014
Jefferson County Public Schools August 2013 - March 2014
Skills
Leadership, Marketing, Management, Time Management, Marketing Strategy, Customer Service, PowerPoint, Retail, Strategy, Microsoft Excel, Training, Teamwork, Social Networking, Social Media, Sales, Research, Recruiting, Public Speaking, Microsoft Word, Microsoft Office, Merchandising, Marketing Research, Human Resources, Fashion, Event Planning
Education
Colorado State University 2009 — 2013
Business Marketing
Ralston Valley High School 2005 — 2009
2009 Graduation Class
CenturyLink Business August 2014 - Present
Integra July 2013 - August 2014
Verizon Enterprise Solutions Group October 2012 - July 2013
CenturyLink December 2009 - October 2012
Qwest June 2008 - December 2009
Qwest February 2005 - June 2008
Qwest March 2003 - February 2005
Qwest May 2000 - March 2003
Skills
Sales Operations, Sales Management, Direct Sales, Management, Training, Customer Retention, Salesforce.com, Sales, Telecommunications, Strategy, Leadership, Call Centers, Customer Experience, Forecasting, Performance Management, Selling, Marketing Strategy, Account Management, Solution Selling, Product Management, Program Management, VoIP, Marketing, Coaching, Team Management, Sales Process, Managed Services, Strategic Partnerships, Customer Relations, Implementation, Telecommunication..., Funnel Management, MPLS, SIP, SIP Trunking, Onboarding, Sales Funnel..., Contract Negotiation, Managerial Finance, Miller Heiman, Operations Management, Business Development, Performance Improvement, Business Operations, Business Process..., Recruiting, Leadership Development, Internal Audit, Sales Effectiveness, Business Strategy
Education
Colorado State University-Global Campus 2012 — 2014
Master of Science (M.S.), Business Management; specialization in Finance
College of Executive Coaching 2014 — 2014
Colorado State University-Global Campus 2008 — 2011
Bachelor of Science (B.S.), Business Management
T-Mobile June 2015 - Present
T-Mobile January 2015 - June 2015
Slalom Consulting March 2014 - July 2014
Integra November 2013 - March 2014
Corbis December 2011 - November 2013
Infospace March 2010 - June 2012
Responza November 2009 - February 2010
Chugach Alaska Corporation January 2009 - November 2009
Infospace September 2008 - January 2009
Verus Inc November 2006 - June 2007
Skills
Active Directory, VMware, Windows Server, SharePoint, Troubleshooting, IIS, Windows, Microsoft Exchange, System Administration, Windows 7, Linux, Networking, Virtualization
Education
Seattle University 2008 — 2009
Bachelors, English
Bellevue College 2006 — 2007
AA, General Studies
Columbia Basin Community College 2000 — 2002
General Studies
Syscon Justice Systems August 2015 - Present
BC Provincial Renal Agency March 2011 - August 2015
BC Provincial Renal Agency May 2010 - September 2010
Hewlett-Packard July 2007 - August 2009
VeriFone February 2006 - July 2007
Integra October 2004 - January 2006
Skills
Business Analysis, Requirements Analysis, Business Strategy, Project Management, Business Intelligence, Software Project..., SDLC, Business Process..., SQL, Team Leadership, Oracle, Product Management, Visio, Management Consulting, Requirements Gathering, Leadership, Strategy, Software Development, Testing, Management, Business Process, Agile Methodologies, Enterprise Software
Education
The University of British Columbia 2009 — 2010
Master of Business Administration (MBA), Strategic Management
Berhampur University 2000 — 2004
Bachelor of Engineering (B.E.), Information Technology
De Paul School 1992 — 1998
Boeing May 2013 - Present
Integra August 2012 - May 2013
Boeing July 2012 - August 2012
TrueBlue, Inc. October 2007 - March 2012
Weekly Volcano 2006 - 2008
Skills
Employee Relations, Employment Law, Recruitment/Retention, Compensation, Legal Compliance, Strategic Planning, Total Rewards, Staff Development, Corporate Communications, Creative Writing, Labor Relations, Deferred Compensation, Recruiting, Organizational..., Training, Human Resources, Talent Acquisition, Leadership, Interviews, Onboarding, Coaching, Temporary Placement, Temporary Staffing, Employee Benefits, Talent Management, College Recruiting, Staffing Services, Sourcing, Technical Recruiting, Contract Recruitment, Applicant Tracking..., Payroll, Leadership Development, Performance Management, Hiring, Internet Recruiting, Management, Cold Calling, HR Consulting, Workforce Planning, Succession Planning, Benefits Administration, Employee Engagement, Resume Writing, HRIS, Employee Training, Taleo, Benefits Negotiation, Executive Search, Job Descriptions
Education
Wright State University 2005 — 2006
Communications
Brooks College 2003 — 2005
AA, Fashion Design
Miami University 2000 — 2002
Communications
OHSU 2013 - Present
Nike May 2013 - August 2013
Two Men and A Truck International October 2011 - February 2013
Integra 2013 - 2013
Ingham County May 2010 - January 2012
Ingham County Health Department March 2006 - May 2011
Skills
Strategic Planning, Project Management, Leadership, Microsoft Office, Customer Service, Quality Assurance, Policy, Microsoft SQL Server, Integration, Management, Business Intelligence, Software Development, Analysis
Education
Central Michigan University 2007 — 2010
Master Sciences in Administration, Information Resource Management
Northwood University 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
CenturyLink January 2012 - Present
Integra October 2010 - January 2012
Continuant March 2009 - October 2010
Skills
Major Accounts, Managed Services, Telephony, VoIP, Account Management, Collaboration, Unified Communications, Telecommunications, Direct Sales, SIP, Call Center, Solution Selling, MPLS, Ethernet, IP, Call Centers, Management, Salesforce.com, Co-location, SIP Trunking, Hosted Services, Cisco Technologies, Networking, Sales Operations, Selling, Cloud Computing, Sales Process
Education
Colorado State University
BA, History/Education
Integra January 2014 - Present
TDS Telecommunications Corp. May 2010 - January 2014
Integra Telecom 2007 - 2009
DR Horton 2005 - 2007
Ra-Tel Communications 2001 - 2005
Superior Wireless Communications 1997 - 2001
Nextel 1996 - 1997
Skills
Telecommunications, VoIP, Selling, Solution Selling, Managed Services, Sales Operations, Wireless, Co-location, Telephony, Sales Management, MPLS, Cloud Computing, SIP Trunking, B2B, Unified Communications, Customer Service, Sales, Voice & Data Convergence, PRI, Account Management, Direct Sales, Telephone, Internet Services, Hosted Services, Professional Services, IP Phones, PABX, Networking, IP PBX, T1, Data Center, Management, Sales Process, Network Design, DSL, LAN-WAN, IP, Channel Sales, Follow Through, Responsiveness, Broadband, Channel Partners, Cold Calling, Managing Agents, Customer Retention, Hosted PBX, Private Line, SaaS, Coaching, Mentoring
Education
Columbia College Chicago 1987 — 1989
BS, Marketing/Advertising
Vidéotron June 2014 - Present
CGI October 2013 - June 2014
INTEGRA March 2011 - August 2013
SAGEM March 2010 - March 2011
ASECNA March 2009 - May 2009
Skills
ASA, CCNA, Fortinet, Firewalls, VPN, VLAN, CCNP, Dell Switches, Juniper, Bluecoat Proxies, PVLAN, Sécurité, Stonesoft, Cisco Certified, CISCO, LACP, Routing, OSPF, BGP, EIGRP, STP, Checkpoint, Checkpoint Security, Cisco Technologies, Routage, TCP/IP, Security, Juniper Technologies
Education
2009 — 2010
Master 2 Cryptographie et Sécurité de l´Information, Réseaux et Systèmes informatique
INP-HB Institut National Polytechnique Houphouet Boigny - CFCIP d´Abidjan 2005 — 2009
Ingénieur Informaticien Option Réseaux, Informatique
Skyline Steel 2012 - Present
ADP 2008 - 2011
Integra 2006 - 2008
Skills
Building Materials, Pricing, Sales Management, Sales Operations, Account Management, Sales, Budgets, Strategic Planning, Contract Negotiation, New Business Development, Negotiation, Sales Process
Education
Central Washington University
Business Management
Ron Turley Associates June 2015 - Present
Integra October 2013 - January 2015
Solid State Networks August 2012 - August 2013
Limelight Networks May 2008 - July 2012
Limelight Networks June 2007 - May 2008
Monster 2006 - 2007
Direct Alliance 2005 - 2006
UBS Wealth Management 2001 - 2004
Prudential Securities 1998 - 2001
Skills
SaaS, Solution Selling, Value Selling, Contract Negotiation, Customer Acquisition, Client Rapport, Video Games, Content Distribution..., New Business Development, Product Management, Online Advertising, Sales Management, Direct Sales, Cloud Computing, Strategic Partnerships, Cold Calling, Lead Generation, CRM, Sales Process, Sales, E-commerce, Strategy, Selling, Account Management, Mobile Devices, Sales Operations, Channel Partners, Digital Marketing, Business Development, Start-ups, Salesforce.com, Marketing, Management, Business Strategy, Networking, Product Marketing, Enterprise Software, Sales Presentations, Online Marketing, Go-to-market Strategy, Entrepreneurship, Strategic Planning, Competitive Analysis, Advertising, Professional Services, Analytics, Monetization, Integration, B2B, Digital Media
Education
Arizona State University 1990 — 1991
Business
Integra Telecom June 2000 - Present
Integra August 2013 - July 2014
Intergratelecom March 2011 - October 2013
Integra Telecom 2007 - 2009
Integra Telecom \ Electric Lightwave 2000 - January 2008
Electric Lightwave 2000 - 2007
Hewlett-Packard 1998 - 2000
Skills
T1, MPLS, Ethernet, Telecommunications, DS3, VoIP, IP, Metro Ethernet, Telephony, Network Design, SDH, Switches, Optical Fiber, WAN, Broadband, TDM, Networking, SIP
Education
Clark College 1998 — 2000
AAA, Telecommunications
Integra April 2015 - Present
Vantiv July 2014 - March 2015
Comcast 2006 - 2012
Skills
VoIP, Direct Sales, Customer Retention, Telecommunications, Account Management, Sales Process, Salesforce.com, Solution Selling
Education
Columbia College Chicago 2006 — 2009
Bachelor of Marketing, Advertising
Integra January 2013 - Present
Comcast September 2011 - January 2013
XO Communications September 2010 - September 2011
Qwest Communications August 2003 - October 2010
Qwest August 2003 - October 2010
24 Hour Fitness March 2001 - August 2003
Skills
Telecommunications, Managed Services, Solution Selling, Direct Sales, Co-location, Account Management, Unified Communications, MPLS, Wireless, Salesforce.com, B2B, Customer Service, VoIP, Negotiation, Miller Heiman, Sales Management, Selling, Cloud Computing, Territory, New Business Development, Data Center, Microsoft Office, Team Building, Product Management, Ethernet, Collocation, Government, WAN, Consultative Selling, Customer Relations, Contract Negotiation, Strategic Planning, IP, Contract Negotiations, Disaster Recovery, Team Leadership, Healthcare, Channel, Colocation, General Awesomeness, Channel Partners, Strategic Partnerships, Sales Operations, Sales
Education
Columbia Basin College
Washington State University
Bullet Trailer 2012 - Present
Integra September 2011 - April 2012
Zones October 2009 - August 2011
US Navy September 2006 - August 2009
Skills
Network Engineering, Network Security, Customer Service, Project Management, Key Account Management, Accounts Payable, Accounts Receivable, Inventory Management, Salesforce.com, Consultants, Military, Microsoft Office, Vendor Management, TCP/IP, Telecommunications, Team Building, Critical Thinking, Typing, Solution Selling, Security Clearance, Security, System Administration, Software Documentation, Management, Networking, Troubleshooting, Cisco Technologies, Computer Hardware, WAN, LAN-WAN, VPN, Disaster Recovery, Switches, Routers, VoIP
Education
Clackamas Community College 2004 — 2006
Associate of Science Oregon Transfer (A.S.O.T), General Studies
LinkSource Technologies® July 2015 - Present
ADakin Insurance Services April 2009 - July 2015
Centerline Tech Group January 2015 - June 2015
Integra June 2014 - January 2015
Sprint August 2001 - November 2008
MCI WorldCom/Verizon Business March 1991 - August 2001
Sprint October 1985 - March 1991
Pacific Telephone January 1979 - October 1983
Skills
VoIP, Insurance, New Business Development, Wireless, Sales Management, Account Management, Team Building, Customer Relations, Strategic Planning, Contract Negotiations, Contract Negotiation, Negotiation, Problem Solving, Forecasting, Customer Service, Consultative Selling, Salesforce.com, Direct Sales, Team Leadership, Retail, Coaching, Telecommunications, Business Strategy, Solution Selling, Public Speaking, Business Planning, Marketing Strategy, Budgeting, Selling, Product Marketing, Managed Services, Cloud Computing, Planning, Start-ups, Vendor Management, Fundraising, Product Management, Analysis, Process Improvement, Product Development, Profit/Loss..., Management, Leadership, Sales, Enterprise Software, B2B, Networking, Call Centers, Data Center, Outsourcing
Education
California Polytechnic State University-San Luis Obispo 1975 — 1978
San Domenico School for Girls 1971 — 1975
High School
Ross School 1963 — 1971
Austin Health Works January 2014 - Present
Integra October 2012 - Present
Strickland Physiotherapy Associates June 2009 - March 2012
Spine Austin January 2009 - May 2009
NovaCare October 2008 - December 2008
Texas State University October 2007 - October 2008
Texas State Physical Therapy Clinic June 2008 - July 2008
Central Texas Rehabilitation Hospital May 2008 - June 2008
Titan Fund Call Center September 2003 - May 2007
Caldwell Physical Therapy July 2005 - June 2006
Skills
Physical Therapy, Orthopedic, Manual Therapy, Cpr Certified, Healthcare, Spine
Education
Texas State University-San Marcos 2007 — 2009
MS, Physical Therapy
California State University-Fullerton 2002 — 2007
BS, Kinesiology
Integra June 2015 - Present
Earthlink Business October 2013 - April 2014
Battleground School District January 2012 - June 2013
EmpowerUp March 2011 - June 2011
Clark College 2011 - 2011
Wellfargo Bank May 1985 - April 2008
Wellsfargo 1985 - 2008
Skills
Microsoft Office, Microsoft Excel, Windows, PowerPoint, Microsoft Word, Photoshop, Computer Hardware, Customer Service, Public Speaking, Event Planning, English, System Administration, Troubleshooting, Access, Project Planning, Windows 7, Project Management, Analysis, Research, Risk Management, Outlook, Active Directory, Group Policy, Help Desk Support, Technical Support, Operating Systems, Servers, Hardware, Networking, Testing, Ghost Imaging, Asset Management, XP, Software Documentation, Ethernet, Windows XP, SharePoint, T1, Software Installation, MPLS, Cisco IOS, Printers, DSL, Network Provisioning
Education
Clark College 2010 — 2014
Associate in Applied Technology, AAT - Network Admin
Clark College 2010 — 2013
Associate in Applied Science, Network and System Administration/Administrator
First Interstate Bank
Management Training Program
Integra July 2015 - Present
Wave Broadband June 2014 - July 2015
Living Naturally, Inc. January 2013 - July 2013
United Natural Foods September 2008 - December 2011
Living Naturally January 2007 - September 2008
New Hope Natural Media November 2002 - January 2007
Skills
Marketing, Sales Management, Trade Shows, Account Management, Sales, Advertising, Retail, New Business Development, Marketing Strategy, Event Planning, Merchandising, Strategy, Management, Inventory Management, Integrated Marketing, Food, Key Account Development, Online Advertising, Sales Operations, B2B, Email Marketing, Leadership, Budgets, Team Building, Selling
Education
Claremont McKenna College 1992 — 1996
Bachelor of Arts, Psychology
Integra January 2014 - Present
Integra Telecom July 2012 - January 2014
Integra Telecom June 2009 - July 2012
Evergreen Ford January 2008 - May 2009
Skills
MPLS, Sales, Optical Fiber, Team Management, Network Administration, Co-location, Sales Management, Telecommunications, Account Management, Cold Calling, Sales Process, T1, SIP Trunking, Hosted Services, WAN, Selling, Managed Services, Solution Selling, Unified Communications, B2B, Leadership, VoIP, Customer Satisfaction, Salesforce.com, Telephony, Ethernet, Broadband, SIP, Direct Sales, Sales Operations, IP, Network Design, LAN-WAN, Cloud Computing, Internet Services, Networking, Channel Partners, PRI, Wireless, VPN, Long Distance, Enterprise Software, Data Center, Management, Metro Ethernet
Education
Art Institute of Seattle 2009 — 2011
Residential Design, Graphic Design
Art Institute of Seattle 2007 — 2009
Residential Design, Design
EarthLink Business August 2012 - Present
Integra February 2015 - April 2015
Computers Made Easy October 2011 - December 2011
Bob Lanphere Beaverton Honda August 2006 - January 2010
Beaverton Car Toys June 2004 - August 2006
Activate Cellular April 2002 - June 2003
Skills
Sales, Customer Service, Sales Management, Collaborative Problem..., Cisco IOS, Microsoft Technologies, Linux, Network Design, Network Administration, Network Security, Automotive Repair, Communication Skills, Team Leadership, Troubleshooting, Software Installation, Routers, Networking, Security, CCNA, Computer Hardware, DHCP, VPN, Cisco Technologies, VoIP, Technical Support, Switches, Wireless Networking, Cisco Routers, TCP/IP
Education
Clark College 2010 — 2012
Associate of Science (A.S.), System, Networking, and LAN/WAN Management/Manager
Lemon Bay High School 1999 — 2000
High school diploma, General Studies
Integra April 2014 - Present
Frontier Communications February 2013 - September 2013
Integra Telecom September 2011 - February 2013
Integra Telecom February 2009 - February 2013
Yellow Book USA 2005 - 2008
Pacific NW Bell, Pavel Comm, Integra Telecom 1977 - 1998
Skills
Colocation, TDM, Ethernet, Unified Communications, Managed Services, VoIP, Consultative Selling, Telecommunications, Customer Service, Customer Relations, Negotiation, Problem Solving, Private Line, SIP Trunking, Hosted VoIP, B2B, SIP, Voice Services, DSL, PBX, Telephony, PRI, Selling, Cold Calling, Hosted Services, Broadband, T1, Collocation, Internet Access, Internet Services, Telecommunications Sales, IP PBX, Point to Point, Bandwidth, Solution Selling, Telecommunications..., Unified Messaging, Direct Sales, ISDN, Network Services, Telecommunication..., Long Distance, Co-location, IP, Networking, Wireless, MPLS, WAN, LAN-WAN, Optical Fiber
Education
Clackamas Community College 1999 — 2000
Integra December 2014 - Present
Integra September 2006 - December 2014
Safeway Inc. August 2003 - January 2007
iPhysicianNet August 2003 - August 2006
Skills
Microsoft Office, Office Management, Organization, Troubleshooting, Co-location, MPLS, Managed Services, Unified Communications, Telephony, VoIP, Telecommunications, Ethernet, SIP, PABX, Private Line, IP, Solution Selling, Long Distance, Wireless, Call Center, T1, Broadband, Account Management, Call Centers, SIP Trunking, Hosted Services
Education
Chandler/Gilbert Community College 1995 — 1997
Mountain Pointe High School 1991 — 1995
General
Integra October 2013 - Present
ADVODA September 2008 - October 2013
Penton Media, Windows IT Pro October 2006 - August 2008
Front Range Internet, Inc. (FRII) April 2000 - October 2006
Wireless Technologies, Inc. January 1998 - April 2000
Sam's Club May 1993 - January 1998
Skills
Sales, Negotiation, Microsoft Office, VoIP, Managed Services, Telecommunications, Direct Sales, New Business Development, Solution Selling, Co-location, IP, Marketing, Sales Process, Ethernet, B2B, MPLS, Networking, Unified Communications, Customer Service, Metro Ethernet, Telephony, SIP Trunking, Data Center, Cloud Computing, Broadband, Hosted Services, WAN, T1, Wireless, SIP, Network Design, Salesforce.com, Call Centers, Internet Services, Channel Partners, Professional Services, Long Distance, PRI, Avaya, Video Conferencing, LAN-WAN, Private Line, DSL, Sales Engineering, Leadership, SaaS, IP PBX, Optical Fiber, Telecommunication..., IVR
Education
Colorado State University 1995 — 1997
Business, Forestry
Front Range Community College 1993 — 1995
Business
Integra May 2014 - Present
Oracle Sounds June 2010 - Present
Ultimate Staffing December 2011 - May 2014
Adecco Staffing, USA February 2009 - October 2011
Midwest Home Funding, LLC November 2008 - February 2009
The Home Depot July 2006 - April 2008
Skills
Music, Music Production, Microsoft Office, Software Documentation, Creative Writing, Technical Writing, Writing, Architectural Design, AutoCAD Architecture, Interior Architecture, Clerical Skills, Database Administration, Project Management, Renovation, Customer Service, Real Estate
Education
Westwood College-Atlanta 2005 — 2006
Associates in Science, Computer-Aided Drafting Technology
Millikin University 2003 — 2005
Bachelors in Arts, Theatre/English Writing
College of DuPage 2000 — 2003
Associates in Arts, General Education
St. Domitilla School 1990 — 1996
China Telecom Americas September 2015 - Present
Integra April 2015 - September 2015
TelePacific Communications November 2013 - April 2015
Indeed.com February 2013 - October 2013
PureHeart Academy April 2012 - January 2013
Sprint Nextel October 2007 - January 2012
Circuit City Electronics February 2006 - April 2007
Sears Holdings Corporation September 2001 - January 2006
Skills
Telecommunications, Wireless, Solution Selling, Unified Communications, Long Distance, Direct Sales, Managed Services, Quotas, VoIP, Cellular Communications, Account Management, 4G, Private Line, Sales Process, Sales, Salesforce.com, Sales Management, Marketing, Social Media Marketing, Cold Calling, Email Marketing, Customer Retention
Education
CSU Chico 2008 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Butte College
Associate's degree, Social and Behavioral Science
Integra November 2013 - July 2015
Osmose Communications Services May 2013 - November 2013
MegaPath February 2012 - March 2013
AgentSheets, Inc. June 2009 - April 2011
Grapevine Wine and Liquors January 2006 - May 2009
Skills
Game Design, Simulations, Programming, PowerPoint, Microsoft Word, Microsoft Office
Education
Community College of Aurora 2008 — 2012
Computer Information Systems, Networking
Integra June 2015 - Present
Verizon Enterprise Solutions August 2013 - June 2015
Forsythe Appraisals March 2005 - April 2015
Venafi September 2012 - July 2013
Océ North America January 2012 - July 2012
Skills
Account Management, Real Estate, Team Building, Strategic Planning, Microsoft Excel, Managed Print Services, Selling, Sales, Digital Printing, Print Management, Cold Calling, Salesforce.com, Smart Grid, Sales Operations, Leadership, PCI DSS, Encryption, Lead Generation, Training, Solution Selling, Customer Service, Marketing Strategy, Management, Product Marketing, Telecommunications, New Business Development, Enterprise Software, Marketing, Contract Negotiation, Negotiation
Education
California State University-San Marcos - College of Business Administration 2001 — 2004
Bachelor, Global Business Management
CenturyLink June 2015 - Present
Integra November 2013 - May 2015
Maintenance Resources / Maintenance Services Inc. February 2013 - November 2013
Integra April 2012 - January 2013
CenturyLink April 2011 - March 2012
Maintenance Resources / Maintenance Services, Inc. October 2007 - February 2010
QWEST COMMUNICATIONS CORP January 2006 - September 2007
QWEST COMMUNICATIONS CORP June 2001 - January 2006
Maintenance Resources / Maintenance Services, Inc. September 1992 - October 2000
Skills
Account Management, Business Development, Sales, Sales Management, New Business Development, Cold Calling, Sales Process, Direct Sales, B2B, Solution Selling, Salesforce.com, Contract Negotiation, Selling, Sales Operations, Sales Presentations, Customer Retention, Management, Managed Services
Education
Johnson and Wales University 2000 — 2001
Coursework toward an Associates Degree, Culinary Arts/Chef Training
Art Institute of Colorado 1999 — 1999
Coursework toward an Associates's degree, Culinary Arts/Chef Training
University of Nebraska-Lincoln
Coursework toward an Undergraduate degree, Elementary Education and Teaching
Integra July 2015 - Present
Integra July 2015 - July 2015
Whitney Oaks Care Center 2013 - 2015
Skills
Customer Service, Microsoft Word, Office Administration, Outlook, Time Management, Microsoft Office, Microsoft Excel
Education
California State University-Fullerton 2011 — 2015
Bachelor’s Degree, Sociology, 3.1
Cisco Cloud Networking Group March 2014 - Present
Telesphere March 2012 - March 2014
Integra March 2011 - May 2012
Skills
MPLS, Switches, VoIP, WAN, Network Design, Routers, Cisco Technologies, Networking, LAN-WAN, Troubleshooting, Routing, Network Administration, Wireless, Cisco Routers, Security, Cisco IOS, CCNA, SIP, Adtran, Firewalls, Windows, CWNA, Cloud Security, Cloud Computing, Cloud Applications, Linux, Wireless Networking, Cisco ASA, Python, 802.1x, BGP, OSPF, DHCP, DNS, VMware, Visio, VPN, IPSec, Wireshark, Network Security, IP, Telecommunications, Ethernet, TCP/IP, T1, Network Engineering, Telephony, Switching, CCNP Certified
Education
Arizona State University 2006 — 2008
Bachelor of Arts (B.A.), Communication, General
Integra October 2010 - Present
Deltacom November 2008 - October 2010
CenturyTel August 1999 - November 2008
KMC Telecom 1999 - 2006
Skills
Ethernet, SIP, Telecommunications, VoIP, IP, Wireless, Metaswitch, Nortel DMS, 5ESS, santera, Titan, Metasolv M6, ServiceNow, ICC, Cisco Routers, Adtran, Microsoft Excel, Microsoft Office, Microsoft Word, MPLS, T1, Network Design, Telephony, Switches, Managed Services
Education
Chemeketa Community College
Integra July 2003 - Present
TW Telecom July 2000 - December 2001
A & D Computers June 1999 - April 2000
Skills
Telecommunications, Troubleshooting, Telephony, Ethernet, SIP, T1, Management, Leadership, Research, Fiber Optics, Adtran, Cisco IOS, PRI, Customer Service, Ethernet over Copper, Training, DSL, POTS, VoIP protocols SIP, Hosted Voice, Testing, Computer Network..., Copper Cabling, Co-location, AC/DC, Microsoft Office
Education
Clark College 2002 — 2003
Associate’s Degree, Electronics Technology, 4.0
Clark College 1998 — 2000
Associate’s Degree, Data Network and Telecommunication, GPA 3.8
Clark Country Vocational Skill Center 1997 — 1998
Certified: June 1998, Electro Digital Technology, 4.0
Children's Hospital Colorado May 2015 - Present
Integra January 2015 - Present
WesTower Communications December 2013 - October 2014
Ericsson 2010 - 2012
Skills
Telecommunications, RF, T1, Project Planning, Microsoft Office, Integration, Billing Systems, Cellular Communications, Networking, Microwave, Troubleshooting, CDMA, RF systems, Microwave Systems, Alcatel, Sprint, Tiger Team Management, LTE, Wireless
Education
Brigham Young University - Idaho 2002 — 2007
Associate of Arts and Sciences (A.A.S.), Emergency Medical Technology/Technician (EMT Paramedic)
Integra August 2014 - Present
Integra Telecom June 2012 - August 2014
Micron Filtration Technologies November 2004 - June 2012
Skills
CCNA Certified, Ethernet, IP, WAN, Telecommunications, TCP/IP, Troubleshooting, MPLS, VoIP, Switches, Cisco IOS, Routers, DNS, OSPF, CCNA, BGP, EIGRP, Network Engineering, Network Administration, DHCP, Cisco Technologies, Frame Relay, LAN-WAN, VLAN, Routing, Cisco Routers, VPN
Education
Clark College 2008 — 2011
Associate's Degree, Data Networks & Telecommunications
Integra May 2014 - Present
Intel December 2012 - April 2014
Extensis January 2010 - August 2012
Extensis April 2003 - January 2010
Self March 2001 - March 2003
Pixelworks June 2002 - February 2003
Velagio July 2000 - March 2001
InFocus 1995 - 2000
Orange Country Transportation Authority December 1989 - February 1995
Skills
Web Applications, Web Design, Web Analytics, Construction, Electricity, FontLab, Font Management, Fonts, Product Development, Product Management, Product Marketing, Project Planning, Project Management, Project Coordination, Agile Project Management, Scrum, HTML, Adobe Creative Suite, Cloud Computing, Marketing Communications, Social Media Marketing, Presentations, Presentation Development, Email Marketing, Digital Marketing, Print, ePub, User Experience, SaaS, E-commerce, Agile Methodologies, Product Launch, Marketing, Positioning, Software Development, Social Media, Lead Generation, Web Development, SEM, CSS, Multi-channel Marketing, Demand Generation, SEO, Digital Strategy, CMS, User Interface, Copywriting, Content Strategy, Content Management, Online Marketing
Education
California State University-Fullerton 1988 — 1991
BA, Sociology
Corona Del Mar HS 1980 — 1984
Electric Lightwave March 1999 - Present
Integra October 2012 - December 2014
Communication Services Inc. 1995 - December 2014
Integra Telecom September 2007 - October 2012
Electric Lightwave March 1999 - September 2007
Electric Lightwave March 2000 - June 2002
Novell August 1997 - March 1999
WordPerfect Corporation October 1989 - June 1995
Skills
T1, MPLS, WAN, DS3, Frame Relay, Cisco, Fiber Optics, Cabling, Network Engineering, Ethernet, Metro Ethernet, SONET, Telecommunications, VoIP, Telephony, IP, SIP Trunking, DWDM, SIP, TDM, Optical Fiber, PRI, Carrier Ethernet, Network Design, Broadband, DSL, Managed Services, LAN-WAN, Internet Services, Dark Fiber, ISDN, ATM networks, Sales Engineering, Carriers, Switches, Routers, MPLS VPN, TCP/IP, Private Line, Internet Access, Telecommunication..., Adtran, Bandwidth, QoS, Network Architecture, Hosted Services, IP PBX, Networking, Telecommunications..., Direct Sales
Education
Brigham Young University 1987 — 1989
Electronic Engineering
Utah Valley University 1989 — 1992
Electronic Engineering
CDK Global January 2012 - Present
ADP Dealer Services January 2012 - Present
Integra Telecom October 2005 - January 2012
Integra October 2005 - January 2012
Skills
Managed Services, VoIP, Telecommunications, MPLS, T1, Co-location, Unified Communications, Telephony, Solution Selling, Call Centers, Account Management, SIP Trunking, Direct Sales, Salesforce.com, Ethernet, Customer Retention, Customer Satisfaction, IP, Cold Calling, WAN, Customer Service, Long Distance, Team Building
Education
Brown College 2001 — 2003
Intelliswift November 2014 - Present
JPMorgan Chase March 2014 - November 2014
University of Phoenix September 2007 - March 2014
University of Phoenix March 2009 - November 2010
University of Phoenix September 2007 - March 2009
Integra December 2006 - June 2007
Citation Technologies Inc May 2005 - December 2006
Skills
Higher Education, Admissions, Academic Advising, Retaining Customers, Student Affairs, Adult Education, Enrollment Management, Career Counseling, Student Financial Aid, Program Development, Distance Learning, Staff Development, Student Recruiting, Student Development, E-Learning, Academic Administration, Resume Writing, MS Office, EHS Management Systems, Account Management, Customer Service, Sales, Regulatory Compliance, Anti Money Laundering, Bank Secrecy Act, USA PATRIOT Act, KYC, OFAC, SAR, Financial Crimes..., Fraud Detection, Fraud Investigations, Terrorist Financing, Policy, Research, Fraud, Analysis
Education
University of Phoenix 2007 — 2009
Masters, Business Administration
Arizona State University 2000 — 2004
Bachelor of Science (BS), Justice Studies
Integra July 2001 - Present
Skills
Telecommunications, Call Centers, VoIP
Education
The College of St. Scholastica
Bachelor's Degree, Business Management
Pine River-Backus High School 1987 — 1997
High School
Central Lakes College-Brainerd
Associate's Degree
NTT DATA Americas November 2007 - Present
Integra 2005 - 2007
Skills
SAP - SD, SAP Implementation, SAP R/3, Requirements Gathering, Requirements Analysis, Enterprise Architecture, Business Process, EDI, IDOC, Master Data Management, SAP SD, SD, SAP ERP, SAP, ERP, Consulting
Education
Anna University 2002 — 2004
Master of Business Administration (MBA), Systems & Marketing
Alagappa chettiar College of enginnering & Technology 1998 — 2002
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
CoreSite October 2013 - Present
Integra May 2013 - October 2013
Level 3 Communications August 2008 - April 2013
AT&T January 2003 - August 2008
AT&T June 2002 - December 2002
Ball State University May 2001 - May 2002
Skills
Managed Services, MPLS, VoIP, Telecommunications, Ethernet, Co-location, Cisco Technologies, Solution Selling, IP, Wireless, SIP, Selling, VPN, Internet Services, SIP Trunking, Unified Communications, Wholesale, Enterprise, Leadership, Access, General Awesomeness, Winning, Channel Sales, Positive Change, Sales, Telephony, Strategy, Pre-sales, Metro Ethernet, Sales Operations, T1, WAN, PRI, Hosted Services, Direct Sales, Data Center, Cloud Computing, Networking
Education
Ball State University 2001 — 2002
MS, Information and Communication Sciences
Ball State University 1995 — 2000
BS, Education
iForex Ltd. May 2011 - Present
Atoll Technologies January 2008 - December 2014
AAM Management Information Consulting Ltd. 2008 - 2009
KELER Ltd. September 1998 - September 2007
Integra January 1990 - October 1996
Skills
ITIL, IT Service Management, Architecture, Enterprise Architecture, IT Strategy, IT Governance, Disaster Recovery, IT Management, Consultancy, Change Management, Outsourcing, IT Outsourcing, Risk Management, Business Continuity, TOGAF, Governance, Consultants, Integration, COBIT, Business Process, Information Security, CISA, Software Project..., Project Portfolio..., Management, Business Analysis, Service Management, PMO, Process Improvement, IT Audit, Cloud Computing, Project Planning, Service Delivery, IT Transformation, Business Process..., Architectures, Virtualization, IT Operations, Business Process..., Information Security..., Information Technology, Quality Assurance, Management Consulting, Pre-sales, ISO 27001, Requirements Analysis, Consulting
Education
1974 — 1980
Mgr.Inz., Cybernetics
Integra October 2013 - Present
CenturyLink Business June 2013 - August 2013
Comcast September 2011 - July 2013
Dish Network August 2010 - February 2011
Digital Tablets May 2007 - January 2011
Skills
Customer Service, Sales Operations, Microsoft Excel, Project Coordination, Sales, Customer Satisfaction, Salesforce.com, Telecommunications, Ethernet, Sales Process, Time Management, Account Management, Call Centers, Leadership, Direct Sales, Management, Networking, Troubleshooting, Team Leadership, VoIP, Wireless, Project Management, Customer Experience, Selling, Vendor Management, Product Management, Solution Selling
Education
Arapahoe Community College 2008 — 2009
Mechanical Engineering
Arapahoe Community College 2005 — 2006
MegaPath May 2013 - Present
Integra October 2008 - May 2013
Integra Telecom October 2007 - September 2008
Eschelon Telecom April 2004 - October 2007
Build-A-Bear Workshop July 2002 - April 2004
Kinko's November 1995 - February 2002
Many Point Scout Camp June 1990 - August 1996
Skills
Telecommunications, Managed Services, Unified Communications, VoIP, Consultative Selling, MPLS, Ethernet, IP, WAN, SIP, Network Design, Sales Support, LAN/WAN, Direct Sales, Cloud Computing, Cisco, SIP Trunking, LAN-WAN, Sales, Telephony, Sales Operations, Cisco Technologies, Co-location, Selling, Long Distance, T1, Switches, Networking, Solution Selling, Integration, Wireless, Metro Ethernet, Sales Engineering, Hosted Services, PRI, Broadband, Call Centers, Data Center, Pre-sales, Internet Services
Education
Ashford University 2009 — 2011
Business Administration
Minnesota State University, Moorhead 1993 — 1995
Speech Communications
Eagan High School
Los Angeles Unified School District December 2010 - Present
Franklin Educational Services, Inc. 2012 - 2014
Franklin Educational Services, Inc. 2012 - 2014
Cal State Dominguez Hills February 2010 - October 2011
WebVisible November 2009 - February 2010
Integra January 2008 - June 2008
Global Lodging Consultants November 2007 - January 2008
Pacific Union Development Corporation (part time) March 2006 - January 2008
TMG Realty March 2007 - June 2007
Education
University of California, Irvine 2004 — 2005
California State University-Dominguez Hills
Focus on the Family January 2005 - Present
Focus on the Family 2005 - 2008
Integra October 2003 - December 2004
Baxter BioScience January 2002 - October 2003
Phillips Medical, Inc. September 1999 - January 2002
Interpore Cross International January 1998 - January 2002
Education
Abilene Christian University 1987 — 1991
Integra September 2007 - Present
New Edge Networks August 2005 - May 2007
Comsys August 2002 - December 2002
DecisionOne June 2000 - October 2001
Skills
Abuse Mitigation, Vulnerability Assessment, Troubleshooting, DNS, Routers, Telecommunications, DSL, TCP/IP, Networking, Security, Technical Support, Leadership, Software Installation, Hardware, WAN, Network Design, IP, LAN-WAN, Ethernet, Servers, Switches, Wireless, Management, Cisco Technologies, Splunk, Arbor Peakflow, T1, Telephony, Microsoft Exchange
Education
Clark College 1991 — 2001
None, Business Management
Rockville High School 1983 — 1985
Cigna December 2013 - Present
Palmetto Sands Vacation Rentals September 2012 - September 2013
Golfer's Guide April 2010 - September 2012
Gartner March 2009 - November 2009
Entre Solutions August 2007 - July 2008
Weidenhammer Systems February 2000 - April 2006
Integra August 1994 - February 2000
Skills
Solution Selling, Marketing Strategy, Negotiation, Event Management, Customer Service, New Business Development, CRM, Strategy, Team Building, Business Development, Social Media Marketing, Security, Advertising, Product Marketing, Marketing, Management, Project Management, Digital Media, Networking, Sales, Leadership, Pre-sales, Forecasting, Strategic Partnerships, Salesforce.com, Management Consulting, Email Marketing, Lead Generation, Account Management, Online Marketing, Sales Process, B2B, SaaS, Direct Sales, Competitive Analysis, Marketing Communications, Selling, Online Advertising, Direct Marketing, Social Media, Marketing Management, Trade Shows, Sales Presentations, Integrated Marketing, E-commerce, Digital Marketing, Strategic Planning, Sales Operations, Sales Management, Product Management
Education
Cedar Crest College 1984 — 1987
Pleasant Valley High School 1978 — 1981
Unified Telecom Services, LLC January 2008 - Present
Unified Telecom Services, LLC January 2008 - Present
Lightstream Communications January 2007 - January 2008
New Edge Networks January 2006 - January 2007
Integra January 1999 - January 2006
Qunitessent Communications Inc. January 1998 - January 1999
VERISIGN January 1992 - January 1998
Skills
Telecommunications, Cisco Technologies, VoIP, MPLS, Data Center, IP, Unified Communications, Networking, Wireless, Network Design, Managed Services, Routing, Consulting, Sales Process, Sales Management, Co-Location, SIP Trunking, Selling, Solution Selling, Hosted Services, Internet Services, Ethernet, Cloud Computing, SS7 protocol, SS7, Telecom Switching, LIDB, 800 Resp Org, OSS, Number Portability, Fraud Management, Switching and Transport, Wireless Networking, Cellular Communications, Strategic Partnerships, Enterprise Software, Pre-sales, Telephony, Cross-functional Team..., Business Development, Direct Sales, SIP, Management, Account Management, Sales Operations
Education
Washington State University 1989 — 1992
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Centralia College 1987 — 1989
General University Requirements, Communication and Media Studies
Timberline 1982 — 1985
High School Diploma
CARTASITE April 2015 - Present
ABUTEC Industries, Inc. October 2014 - March 2015
Integra October 2013 - October 2014
CenturyLink October 2012 - October 2013
CCFY, LLC September 2010 - July 2012
Denver Country Club March 2005 - September 2010
JP Morgan Chase July 2004 - March 2005
Skills
Marketing, Strategic Planning, Customer Service, Budgets, Event Planning, Account Management, Team Building, Marketing Strategy, Event Management, Sales, Public Speaking, Social Media, Retail, Management, Forecasting, Training
Education
Colby-Sawyer College 1994 — 1998
Bachelor of Science (B.Sc.)
Colby-Sawyer College 1994 — 1998
Lone Wolf Real Estate Technologies February 2015 - Present
Trulia October 2014 - February 2015
Market Leader Inc. May 2009 - October 2014
Speakeasy July 2007 - October 2008
Speakeasy December 2006 - June 2007
Speakeasy August 2005 - November 2006
Washington Mutual Bank October 2004 - August 2005
Washington Mutual June 2003 - September 2004
Integra August 2001 - February 2003
Integra May 2000 - July 2001
Skills
Selling, Lead Generation, Consulting, VoIP, Managed Services, Cold Calling, Microsoft Office, Salesforce.com, SaaS, Sales Presentations, Public Speaking, Sales Process, Solution Selling, Cloud Computing, Direct Sales, CRM, Account Management, Sales, Real Estate, New Business Development, B2B, Sales Management, Leadership
Education
University of Southern Colorado 1994 — 2000
Woodinville High School 1992 — 1994
Carebridge Corporation 2008 - Present
MHNet 2003 - 2006
Integra 2000 - 2003
Human Services, Inc. 1998 - 2000
Divine Providence Village 1996 - 1998
Skills
Family Therapy, Behavioral Health, Crisis Intervention, Mental Health, Mental Health Counseling, Psychotherapy
Education
Immaculata University 1995 — 1999
M.A. Counseling Psychology, Clinical, Counseling and Applied Psychology
Bethany College 1990 — 1994
BS, Psychology
Integra 2011 - 2012
Springer Publishing Company 2005 - 2009
Springer Publishing Company 2005 - 2009
McGraw Hill 2004 - 2005
Macmillan-McGraw-Hill 2004 - 2005
Lippincott Williams & Wilkins January 1999 - January 2004
Lippincott Williams & Wilkins 1999 - 2004
Macmillan Reference USA January 1998 - January 1999
Elsevier 1986 - 1988
Skills
Publishing, Content Development, Content Management, Content Strategy, Management, Books, Journals, Publications, Project Management, Editorial, Direct Mail, Online Publishing, Ebooks, Proofreading, Copy Editing, Academic Publishing
Education
City University of New York City College
BA, History, Political Science, Literature
Columbia UniversityGraduate studies Richmond College
BA
Avanade December 2012 - Present
Exploria June 2008 - December 2012
Aetna March 2002 - June 2008
Sigma Project Services December 1998 - March 2002
Satyam August 1998 - November 1998
Rightfit Associates 1997 - 1998
Integra 1996 - 1997
Skills
Data Warehousing, Business Intelligence, SDLC, Enterprise Architecture, Data Modeling, Software Development, Software Project..., Agile Project Management, Requirements Analysis, SharePoint, PMP, Solution Architecture, SOA, Agile Methodologies, Integration, IT Strategy, Scrum, SQL, Visio
Education
Project Management Institute 2012 — 2012
PMP, Project Management
University of Hartford 2003 — 2005
MBA, General
Bangalore University 1991 — 1995
BS, Computer Science
Air Force School, Hebbal 1985 — 1989
Integra July 2013 - Present
West GA RESA 2006 - July 2013
Skills
Rehabilitation, Occupational Therapists, Teaching, Sensory Processing, Public Speaking, Handwriting Without..., Pediatrics, Research, Autism Spectrum..., Splinting
Education
Brenau University 2009 — 2012
Bachelor of Science (B.S.), Occupational Therapy/Therapist
Brenau University 2009 — 2012
Master of Science (M.S.), Occupational Therapy/Therapist
Medical College of Georgia 1993 — 1994
Associate of Science (A.S.), Occupational Therapy
Exeter Finance Corp July 2014 - Present
Exeter Finance Corp August 2012 - July 2014
Squires Maddux & Company, PLLC December 2011 - March 2012
City of Kirkland August 2010 - November 2011
Radiant Logistics Inc. 2009 - 2010
First Tech Federal Credit Union December 2007 - March 2009
U.S. Bank February 2007 - November 2007
Integra July 2006 - January 2007
AvalonBay Communities April 2005 - March 2006
Claim Jumper Restaurants April 2003 - March 2005
Skills
Customer Service
Education
Bellevue College
General Studies
Bellevue College
Accounting
Critical Entry Data Systems January 2005 - Present
Criterion Marketing January 2005 - Present
Criterion Marketing 2006 - 2011
Integra 2004 - 2007
Pyxis/Cardinal Health June 2000 - June 2003
Redline Healthcare 1987 - 2003
Baxter 1997 - 2000
Education
Arizona State University 1988 — 1992
B.A., Journalism/PR
Integra July 2013 - Present
Integra Telecom November 2006 - December 2007
Skills
T1, Call Center, Telecommunications, Call Centers, Project Management, Management, Leadership, Service Delivery
Education
Brown College
Integra August 2015 - Present
Clark County Skills Center September 2009 - Present
Clark College November 2006 - Present
EarthLink April 2006 - August 2015
New Edge Networks (Now Earthlink) August 2004 - April 2006
New Edge Networks (Now Earthlink) July 2003 - August 2004
New Edge Networks (Now Earthlink) March 2002 - July 2003
New Edge Networks (Now Earthlink) May 2001 - March 2002
New Edge Networks (Now Earthlink) February 2001 - May 2001
New Edge Networks (Now Earthlink) November 2000 - February 2001
Skills
Telecommunications, VoIP, T1, Wireless, MPLS, Managed Services, Networking, IP, WAN, Ethernet, Central Office
Education
Washington State University - College of Business and Economics 2006 — 2016
BA, Business Administration, Management and Operations
Clark College 1987 — 1989
AAS, Telecommuncations Engineering
PayScale, Inc. January 2013 - Present
Petz Enterprises July 2011 - January 2013
Prowess Corp. May 2010 - July 2011
BizXchange July 2008 - 2010
Integra October 2006 - February 2007
Door To Door Storage February 2005 - 2007
Ameriquest June 2004 - 2005
Skills
Account Management, Sales
Education
Central Washington University 1999 — 2004
BSBA, Finance
Raytheon IDS Data Warehouse Database Architect/DeveloperRaytheonJanuary 2007 - Present
Integra 2001 - 2003
Database Technologies, Inc. 1996 - 1999
Skills
Data Warehousing, Databases, Business Intelligence, Engineering, PL/SQL, Unix, Database Design
Education
Binghamton University - School of Management 1980 — 1984
BS, Physics
Integra May 2004 - June 2008
AT&T Wireless 2000 - 2004
Skills
Telecommunications, VoIP, Call Centers
Education
Augsburg College 2007 — 2010
University of Minnesota-Twin Cities 1995 — 2006
University of St. Thomas 2001 — 2001
Columbus State Community College 1999 — 2000
Integra July 2009 - Present
Intertel Communications May 2004 - December 2007
Mitel 2004 - 2007
AT&T 1999 - 2004
Education
Colorado Technical University 2007 — 2008
Cognizant Technology Solutions September 2009 - August 2010
Integra May 2009 - August 2009
Citrix R&D India Pvt. Ltd July 2008 - February 2009
Motorola (consultant from Integra) February 2007 - July 2008
Integra July 2006 - July 2008
Skills
Test Execution, Regression Testing, Test Automation, Quality Center, Black Box Testing, Test Cases, Testing, Bug Tracking, Bugzilla, Manual Testing, Exploratory Testing, SDLC, Functional Testing, Requirements Analysis, Quality Assurance, Software Project..., Test Planning, Software Development, System Testing, QTP, Test Management
Education
Redmond Tamil School 2011 — 2012
Volunteer, Pre-K Teacher at RTS
Bellevue Community College 2011 — 2011
Automation using C# for Testers
Amrita Institute of Technology & Science, CBE 2002 — 2006
BE, CS
Holy Angels Matriculation Hr. Sec School 2000 — 2002
Higher Secondary, Maths, Computer Science
Electric Lightwave January 2015 - Present
Integra February 2014 - Present
Integra March 2013 - January 2014
Airband Communications (Formerly Sparkplug Communications) September 2010 - February 2013
Sparkplug Communications ( Now Airband Communications) May 2008 - September 2010
Sparkplug Communications ( Now Airband Communications) September 2007 - May 2008
McLeodUSA March 2007 - September 2007
Renaissance Networks/ Now Sparkplug Inc July 2006 - March 2007
Airband Communications April 2003 - July 2006
United States Marine Corps March 1996 - March 2000
Skills
Sales Management, Telecommunications, Sales Operations, Unified Communications, Managed Services, Co-location, SIP Trunking, Wireless, VoIP, Sales, Solution Selling, MPLS, Leadership, Management, Account Management, Telephony, Ethernet, Fiber Optic Networks, Direct Sales, Strategy, IP, Cloud Computing, Networking, SaaS, Salesforce.com, Hosted Services, SIP, Cisco Technologies, Data Center, Selling, Strategic Partnerships, LAN-WAN, Sales Engineering, Enterprise Software, Professional Services, Metro Ethernet, Optical Fiber, Cold Calling, Call Centers, Sales Process, Network Design, Private Line, Mobile Devices, Channel Partners, Internet Services, Broadband, PRI, T1, WAN, Long Distance
Education
College of DuPage 1994 — 1995
Glenbard West
Integra February 2014 - Present
International Academy of Design and Technology May 2012 - February 2014
Cortiva Institute January 2009 - May 2012
Integra Telecom January 2008 - January 2009
Impact Advertising January 2005 - February 2007
Skills
Admissions, Adult Education, Enrollment Management, Higher Education, Staff Development, Student Recruiting, Student Affairs, Curriculum Design, Retaining Customers, Career Counseling, Student Financial Aid, CampusVue, Campus
Education
Montana State University-Bozeman 1998 — 2005
Bachelor of Arts (BA), Political Science and International Relations
Al Akhawayn University 2003 — 2004
Proficiency Cert, Arabic
Integra September 2013 - Present
NOCHewlett Packard/Bank of America May 2006 - August 2012
Hewlett-Packard February 2010 - June 2012
Netversant October 2004 - July 2005
Verizon -Calabasas September 1997 - June 2003
Coast Federal Bank June 1992 - May 1996
Skills
Telecommunications, Project Management, Call Center, VoIP, Process Improvement, Operations Management, Program Management, Vendor Management, Strategic Planning, Wireless, Team Building, Managed Services, Customer Service, Team Leadership, Data Center, Call Centers, Security, Switches
Education
Collin County Community College 2008 — 2009
CISCO
Oak Ridge High School Orlando 1966 — 1970
CISCO Networking Academy - Collin County CCColumbia College
CISCO Networking Academy - Collin County CCColumbia College
Columbia College
Integra December 2010 - Present
Integra May 2003 - December 2010
Corporate Translations September 2002 - April 2003
Advanced Telecom September 1999 - January 2002
Skills
MPLS, Telecommunications, VoIP, Ethernet, WAN, Managed Services, SIP, Telephony, UDF, Carrier Ethernet, SONET, Customer Service, Optical Network, Cpr Certified, Project Management, Microsoft Office, Office Management, Strategic Planning, Writing
Education
Clackamas Community College
Insight June 2015 - Present
Concierge Core Services LLC November 2013 - June 2015
Integra December 2009 - October 2013
Stanford University March 2007 - October 2008
Stanford University June 1997 - March 2007
Stanford University June 1996 - June 1997
Stanford University December 1988 - June 1996
Skills
Customer Service, Management, Telecommunications, VoIP, Salesforce.com, Call Centers, Co-location, T1, Solution Selling, Microsoft Excel, Ethernet, MPLS, Microsoft Word, Microsoft Office, Unified Communications, Sales Operations, SIP Trunking, Telephony, Direct Sales, Highly detail oriented, Enthusiastic..., PowerPoint, Analytical Review, Communicative Skills, Internet Services, 10 Key, Visio, Accounts Receivable, Professional Women, Enthusiasm to learn, Interviews, Microsoft CRM, Cisco Call Manager, Business Analysis, HIPAA, Internal Communications, Internal Audit, Key Performance..., Research, Account Reconciliation, Confidentiality, Cable Television, Cross-cultural Teams, Mentoring, Compliance, Contact Center..., Pivot Tables, Code of Ethics
Education
Ashford University 2011 — 2014
Forbes School of Business Bachelor of Arts (BA), Business Leadership
Integra January 2012 - January 2015
Cannery Casino and Resorts August 2009 - November 2011
TelePacific/PacWest Communications November 1999 - November 2009
HI RIM COMMUNICATIONS March 1994 - May 1996
Skills
VoIP, Telecommunications, T1, Managed Services, Call Centers, Telephony, Routers, MPLS, Management, Unified Communications, Computer Network..., Sales, Security, SIP Trunking, Network Design, SIP, Co-location, Technical Support, Customer Service, Network Administration, Team Management, DS3, Budgets, Sales Presentations, Call Center, Software Installation, p, Mitel 3300, Cisco Call Manager, Adtran, Ethernet, Networking, Wireless, Solution Selling, IP, Cisco Technologies, Data Center, Direct Sales, Cloud Computing, WAN, Account Management, Salesforce.com, Leadership, Broadband
Education
Arizona State University 1989 — 1990
Business
The Ohio State University 1983 — 1984
Business
Akron Central
V Jordan, Inc. June 2012 - Present
IntegriTax March 2002 - June 2012
Fairwinds Seafood Company June 2005 - December 2007
Clearwater Aquaculture 2005 - 2007
MACTEC November 2000 - February 2002
Integra April 1999 - November 2000
Intracorp January 1993 - March 1999
CH2M Hill July 1980 - January 1993
Skills
Management, Marketing, Proposal Writing, Project Planning, Microsoft Office, Strategic Planning, Microsoft Excel, Market Research, Marketing Strategy, Project Management, Adobe Creative Suite, Proposal Production, PowerPoint, Public Relations, Meeting Planning, Event Planning, Publications, Technical Writing, News Writing, Resume Writing, Microsoft Publisher, Nonprofits, Research, Budgets, Start-ups, Corporate Communications
Education
State University of New York Empire State College 1997 — 1999
BS, Business
Chemeketa Community College 1978 — 1980
AS, Engineering Technology
University of Washington 1969 — 1976
BS, Psychology
Hilo High 1964 — 1967
HS
Wireless Advocates September 2011 - Present
Microsoft Corporation October 2010 - September 2011
Weyerhaeuser Realty Investors December 1997 - April 2009
Integra 1995 - 1997
Skills
Program Management
Education
Central Washington University 1991 — 1995
BA
The George Washington University
Master Certificate, IT Project Management
Integra May 2005 - Present
Platinum Golf Properties 2000 - 2003
Skills
Managed Services, Telecommunications, Telephony, IP, Co-location
Education
University of Advancing Computer Technology 1998 — 1999
Associates of Arts - Multi-media
Brigham Young University 1997 — 1997
Comcast Business September 2014 - Present
Integra March 2014 - September 2014
Comcast Business Class July 2011 - April 2014
IP5280 2010 - 2010
Expedia 2005 - 2009
Skills
Account Management, Telecommunications, Direct Sales, Call Center, B2B, Salesforce.com, Customer Retention, Sales Management, Solution Selling, Sales Operations, Outside Sales, Small Business, Microsoft Excel, Internet, Microsoft Office, Microsoft Exchange, Negotiation, PowerPoint, Tourism, VoIP, Business Development, Call Centers, Leadership, Sales, Selling, Marketing, Strategic Partnerships, Cloud Computing, Customer Satisfaction, New Business Development, Managed Services, CRM, Cold Calling, Customer Experience, SaaS, Networking, Lead Generation, Telephony, Contract Negotiation, Unified Communications, Co-location, Sales Presentations, Vendor Management, Channel Partners, SIP Trunking, Wireless, Product Marketing
Education
Colorado State University-Pueblo
Bachelors of Science
JDA Software February 2005 - Present
Integra August 2000 - January 2005
Skills
Solution Architecture, Software Project..., Agile Methodologies, Business Analysis, Oracle, Transportation..., Transportation Planning, Technical Architecture, Supply Chain Management, Requirements Analysis, Business Intelligence, PL/SQL
Education
Bharathidasan University 2004 — 2006
Master's Degree, Computer Science
Barkatullah Vishwavidyalaya 1996 — 1999
BS, Computer Sc.
Campion School Bhopal 1982 — 1996
High School
Integra June 2014 - Present
Integra December 2012 - May 2014
Earthlink Business November 2011 - December 2012
Earthlink Business June 2010 - November 2011
Clark College Data Networking Lab October 2009 - June 2010
Cascade Corporation April 2009 - June 2009
Chase Bank May 2009 - May 2009
Skills
Cisco Technologies, Switches, Routers, MPLS, CCNA, Firewalls, DSL, T1, Networking, Adtran, BGP, Cisco IOS, Ethernet, Frame Relay, Wireless Networking, Wireless, IPSec, Metro Ethernet, OSPF, TCP/IP, VLAN, Routing, VPN, EIGRP, Network Administration, Windows XP
Education
Eastern Washington University 2009 — 2012
Bachelor of Science (BS), Applied Technology
Clark College 2005 — 2009
AAS, Network Administration
Integra August 2010 - Present
AppleOne Employment Services June 2010 - August 2010
CrossCom NationalBuffalo September 2009 - March 2010
Giftco Inc October 2000 - March 2009
Skills
Customer Satisfaction, Sales Operations, Customer Service, Sales
Education
College of Lake County
Associates in Liberal Arts
Integra September 1999 - Present
JPMorgan Chase May 1988 - May 1998
Education
Columbia University in the City of New York 1984 — 1988
Bachelor's degree, Economics, 3.75
Integra April 2009 - Present
Peoria Diamond Club February 2009 - April 2010
Revenant Publishing October 2005 - April 2009
Arizona State University September 2003 - April 2009
Arizona State University August 2001 - September 2003
Bank One May 1997 - August 2001
Bank One October 1995 - May 1997
Bank One, Bethany Home Office October 1991 - October 1995
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Inventory Management, Social Media Marketing, Sales, Human Resources, Office Management, Management, Invoicing, Accounts Payable, Customer Satisfaction, Training, Marketing, Accounts Receivable, Budgets, Team Building, Call Centers, Team Leadership, Event Planning, Time Management, Account Management, Salesforce.com, Leadership
Education
Glendale Community College 1988 — 1991
Arizona State University
Integra September 2013 - Present
Earthlink Business August 2010 - September 2013
Skills
WAN, MPLS, Cisco Technologies, Network Design, Telecommunications, VoIP, VPN, Routers, IP, Networking, Switches, Troubleshooting
Education
Clark College 2004 — 2009
Apex Systems April 2013 - January 2014
Robert Half Technology May 2012 - March 2013
Tech-Pro March 2012 - May 2012
Tech-Pro January 2012 - February 2012
Tech-Pro August 2010 - December 2011
Kforce Inc. May 2010 - August 2010
Integra April 2007 - February 2010
Digital River October 2006 - February 2007
Best Buy May 2005 - October 2006
Best Buy April 2003 - May 2005
Skills
SDLC, Business Analysis, Visio, SharePoint, SQL, Requirements Analysis, Requirements Gathering, Agile Methodologies, Vendor Management, Business Intelligence, Microsoft SQL Server, Software Documentation, Databases, Project Management, Process Improvement, Testing, Team Leadership
Education
Cardinal Stritch University 1997 — 2002
Managemnt of Information Systems (MIS)
Charter Communications February 2014 - Present
Cognizant Technology Solutions November 2006 - Present
Comcast May 2010 - February 2014
Integra August 2005 - October 2006
Madurai Mobiles September 2002 - July 2005
Skills
Mobile Platforms, Mobile Applications, Software Project..., Mobile Technology, QTP, Mobile Devices, Windows Mobile, Troubleshooting, SDLC, Android, Requirements Analysis, Agile Methodologies, Symbian, SOA, Management, Web Services, Scrum, Agile Project Management
Education
RMIT University, Melbourne 2000 — 2001
ME, Information Technology
Bharathiar University 1996 — 2000
BTech, Textile Technology
T-Mobile September 2013 - Present
Integra January 2013 - September 2013
Sprint March 2005 - January 2013
Sprint March 2005 - January 2013
Verizon Wireless October 2004 - March 2005
Alert Cellular October 2002 - October 2004
Skills
Wireless, Telecommunications, M2M, Mobile Devices, Solution Selling, CDMA, Direct Sales, Co-location, MPLS, Cellular Communications, VoIP, Telephony, Unified Communications, Switches, IP, Sales Process, Salesforce.com, Customer Retention, Mobile Technology, Ethernet, Call Centers, Mobile Communications, Broadband, Customer Experience, Product Management, B2B, SIP, Networking, Managed Services, LTE, WiMAX, SIP Trunking, 4G, T1, Hosted Services, Cloud Computing, Wireless Networking, Optical Fiber, DSL, Sales Management, Account Management, Competitive Analysis, Channel Partners, Strategic Partnerships, Sales, Selling, Management, SaaS, Long Distance, Enterprise Software
Education
American River College
Integra February 2014 - Present
CenturyLink June 2011 - February 2014
Food Chain Safety March 2013 - January 2014
City of Franklin, ID January 2013 - December 2013
Melaleuca:The Wellness Company May 2010 - June 2011
Newtek Technology Services August 2010 - November 2010
Skills
Brazilian Portuguese, Data Analysis, Financial Analysis, Analysis, Public Speaking, Microsoft Excel, Pricing, Pricing Strategy, Competitive Analysis, Business Case, Contract Negotiation, Telecommunications, Business Strategy, Business Writing, Business Planning, Budgets
Education
Utah State University - Jon M. Huntsman School of Business 2012 — 2013
Master of Business Administration
Brigham Young University - Idaho 2008 — 2011
Bachelor of Science, Business Management; Finance
Integra April 2013 - Present
City of Vancouver, Washington April 2009 - April 2013
TEKsystems May 2007 - April 2009
Performance Products June 2000 - April 2007
Skills
E-commerce, Software Documentation, Visio, Project Management, GIS, Databases, Windows, Troubleshooting, PL/SQL, Microsoft SQL Server, Windows Server, SharePoint, Visual Studio, C#, Visual Basic, ASP.NET MVC, XAML, Web Applications, Oracle PL/SQL..., HTML 5, Web Development, MVVM, jQuery, Problem Solving, Solution Development
Education
California State University-Northridge 1990 — 1993
Bachelor of Arts (B.A.), Film/Video and Photographic Arts
California State University-Fresno
Communication and Media Studies
Integra August 2014 - Present
Integra June 2013 - July 2014
Microsoft March 2008 - April 2013
NAVIS October 2003 - October 2007
NAVIS May 1999 - September 2003
NAVIS July 1996 - April 1999
NAVIS November 1992 - June 1996
Custom Technology Group July 1989 - November 1992
Skills
SDLC, Databases, Microsoft SQL Server, Software Development, Disaster Recovery, T-SQL, Microsoft Technologies, .NET, Telecommunications, IIS, Team Leadership, Project Management, SQL, Windows Server, SSRS, SSIS, ETL, Agile Scrum, ASP.NET, SharePoint, Scrum, Business Analysis, SSAS, Dimensional Modeling, ITIL Certified, Data Warehousing, Linux, Amazon Web Services..., Requirements Analysis, Process Improvement, Impact Assessment, Management
Education
Central Oregon Community College 2005 — 2005
Oregon Institute of Technology 2001 — 2002
Devry Institute of Technology 1987 — 1992
BS EET
Huron Consulting Group April 2013 - Present
Integra Telecom September 2010 - February 2013
Integra Telecom March 2008 - September 2010
Integra February 2004 - March 2008
ACS Alaska 1998 - 2001
Skills
T-SQL, SSRS, XML, SQL, Microsoft SQL Server, IIS, ASP.NET, C#, SDLC, VB.NET, Database Design, TFS, Integration, Visual Studio, Telecommunications, Software Development, WPF, Databases, PL/SQL, BizTalk, .NET, JavaScript, SSIS, Requirements Analysis, WCF, Crystal Reports, Systems Analysis, SharePoint, Weblogic, Entity Framework, Software Design, Software Project..., WebSphere MQ, LINQ, ASP.NET MVC
Education
Clark College 1989 — 1991
Computer Science
Prairie High School 1986 — 1990
The Idaho Foodbank September 2012 - January 2013
Integra May 2012 - September 2012
Toys R Us October 2011 - December 2011
Adecco February 2010 - August 2011
Primary Health Medical Group November 2008 - September 2009
Alliance Tile & Escrow Corporation July 2000 - September 2008
Skills
Administrative Support, Outstanding Customer..., Recording
Education
Boise State University 1994 — 1994
English
Nampa Senior High School 1986 — 1990
HS Diploma, English, math, science, computers
Integra April 1994 - Present
Target June 1975 - 1980
Education
Anoka Ramsey Community College
Associate of Arts (AA), Marketing/Marketing Management, General
Integra November 2009 - Present
Sherwin Williams 1988 - 2009
Treasury Drug June 1977 - November 1980
Skills
Laboratory Techniques, Customer Service, Retail
Education
Butler County Community College 2000 — 2004
Associate in Science, science
Integra June 2008 - Present
Electric Lightwave April 2004 - June 2008
Electric Lightwave March 1999 - April 2004
Education
Clark College
Inteliquent 2005 - 2013
Integra April 2005 - July 2005
Global Crossing October 2000 - October 2004
US Army June 1994 - February 1999
Skills
Telecom Switching, CCNA, Core Switching, SIP
Education
Clover Park Technical College 1999 — 2000
Telecommunications Technology/Technician
Integra January 2013 - Present
Integra September 2003 - January 2013
Education
College of St. Benedict 1997 — 2001
Bachelor of Science (BS), Accounting
Inabia Solutions & Consulting Inc March 2015 - Present
Trulia October 2014 - March 2015
Virtual Assistant Staffing June 2011 - January 2014
Integra September 2010 - May 2011
Federal Way Bible Preschool/Daycare September 2001 - January 2010
The Marketing Source September 1993 - December 2001
Skills
Salesforce.com, CRM, Account Management, Sales, Management, Consultative Selling, Sales Presentations, Training, B2B, Networking, Leadership, Cold Calling, Sales Process, Customer Service, Business Development, Employee Training, Transformational..., Employee Evaluation
Education
Brigham Young University - Idaho 2013 — 2014
Weber State University 1992 — 1993