Philips Lifeline
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Philips Lifeline Employees
UpToDate Inc. Wolters Kluwer Health January 2013 - Present
Philips Lifeline November 2011 - January 2013
Philips Medical Systems August 2010 - October 2011
Bayada Nurses; Home Health Care May 2009 - August 2010
Anne Arundel Medical Center January 2008 - May 2009
Innovim, LLC May 2007 - January 2008
Skills
Sales Operations, Medical Devices, Sales, Account Management, Healthcare, Hospitals, Training, Business Development, Salesforce.com, Marketing, Selling, Strategic Planning, New Business Development, Sales Management, Recruiting
Education
Towson University 2009 — 2011
M.S., Health Sciences; Gerontology
University of Maryland College Park 2002 — 2006
B.A., Communication Studies
AFS Intercultural Programs March 2014 - Present
EastWest Institute February 2013 - June 2013
Transparency International February 2012 - February 2013
Transparency International Bosnia and Herzegovina May 2012 - July 2012
iMentor September 2009 - May 2011
Global Nomads Group June 2010 - October 2010
Philips Lifeline June 2006 - November 2006
Primago Public Relations May 2004 - May 2006
Skills
International Relations, Research, Capacity Building, Public Speaking, Public Policy, International..., Politics, Data Analysis, Creative Writing, Editing, Strategy, Creative Problem Solving, Social Innovation, Civil Society, European Union, Policy Analysis, Management, Non-profits, Political Consulting, Strategic Consulting, Educational Leadership, Conflict Resolution, Conflict Management, Conflict Analysis, Report Writing, Annual Reports, Foreign Policy, Analysis, Social Media, Digital Media, International Education, Journalism, Blogging, Innovation, Political Risk Analysis, Government, Student Counseling, Client Counseling, Compliance, Youth Mentoring, Peer Mentoring, Team Mentoring, Risk Management, Risk Assessment, Cultural Awareness, Cultural Diversity, Cultural Transformation, Cultural Sensitivity, Cultural Analysis, Cultural Competency
Education
The New School 2011 — 2013
Master of Arts (MA), International Relations and Affairs, 3.8 Accumulative GPA
Universiteit Utrecht / University of Utrecht 2003 — 2006
Bachelor of Social Science (B.Soc.Sc.), International Affairs, Human and Political Geography, 3.6 Accumulative GPA
Wolfert van Borselen
Philips Lifeline April 2014 - Present
Finance Contractor (Adecco) at Philips Lifeline November 2012 - April 2014
CNAC August 2011 - October 2012
Philips Lifeline (Lifeline Systems) August 2005 - August 2011
Scapa Tapes NA April 2003 - January 2005
Future Electronics 1998 - 2003
Browning Ferris April 1999 - October 1999
Leasecomm January 1998 - January 1999
Rent-A-Center August 1988 - January 1998
Skills
Underwriting, Negotiation, Management, Customer Service, Customer Oriented, Driving Results, Access, Outlook, FrontPage, Microsoft Excel, Microsoft Word, SAP, Process Improvement, PeopleSoft, Team Building, Customer Retention, Customer Satisfaction, Leadership, Training, Accounts Receivable, Sales, Team Leadership, Financial Analysis, Invoicing, Recruiting, Risk Management, Time Management, Portfolio Management, Data Analysis, Account Reconciliation, Account Management, Accounting
Education
University of Phoenix 2006 — 2011
BSB/M
University of Phoenix 2006 — 2011
Bachelor of Science
Philips Lifeline January 2014 - Present
Philips Lifeline January 2010 - December 2013
Philips Lifeline January 2009 - January 2010
Philips April 2007 - December 2009
CareMax Medical Resources February 2006 - March 2007
Maxim Healthcare Services October 2004 - January 2006
Skills
Hospitals, Business Analysis, Negotiation, Healthcare, Medical Devices, Home Care, Medicare, Team Building, Strategic Planning, Account Management, Product Launch, Customer Service, Cold Calling, Selling, Salesforce.com, Sales Operations, Business Development, Solution Selling, New Business Development, Healthcare Industry, Capital Equipment, Cross-functional Team..., Management, DSRIP 1115..., Sales Presentations, Sales, Sales Process, Product Marketing, Leadership, Direct Sales, Market Development, B2B, Market Planning, Sales Management, Strategy, Sales Force Development, Marketing Strategy, Key Account Management, Managed Care, Strategic Partnerships, Business Planning, Business Strategy, Lead Generation
Education
University of North Texas 2001 — 2003
Bachelor of Arts, Journalism
Stephen F. Austin State University 1998 — 2001
L.D. Bell
L.D. Bell
Philips Lifeline May 2001 - Present
Philips Lifeline January 2012 - 2015
Philips 2008 - 2015
Lifeline Systems January 1995 - May 2001
Skills
Medical Devices, Healthcare, Training, Process Improvement, Leadership, Cross-functional Team..., ISO 13485, New Business Development, Operations Management, Forecasting, Testing, Manufacturing, Management, Call Centers, Six Sigma, Analysis, Root Cause Analysis, Coaching, Product Management, Sales Operations, Selling, Strategy, Team Building, Troubleshooting, Team Leadership, Contract Negotiation, Team Management, Salesforce.com, Account Management, Continuous Improvement, Business Analysis, Vendor Management, Market Development, Sales Management, Capital Equipment, Product Launch, Program Management, Business Strategy, Start-ups, Strategic Planning, Sales, Change Management, Business Planning, Quality Assurance, Business Process..., Product Development, Software Documentation, Project Management, Business Development, Product Marketing
Education
University of Massachusetts, Amherst 1975 — 1980
BSME, Solar and Wind energy, materials
Philips Lifeline July 2013 - Present
Philips Lifeline December 2011 - July 2013
City on a Hill Charter School August 2010 - August 2011
Skills
Customer Service, Troubleshooting, Call Centers, Medical Devices, Microsoft Office, Customer Satisfaction, Outlook, Account Management, Microsoft Excel, Sales, Process Improvement, Software Documentation, Sales Operations, Microsoft Word, PowerPoint, Data Analysis, Budgets, Quality Assurance, Forecasting, Telephone Skills, Salesforce.com, Access, Teamwork, Data Entry, Training, Leadership, Management, Process Scheduler, Inventory Management, Business Analysis, Team Leadership, Administration, Project Management, Analysis, Time Management, Healthcare, Team Building
Education
Springfield College 2006 — 2010
Bachelor's degree, Communications and Journalism
Springfield College 2006 — 2010
Bachelor's degree, Communication and Media Studies
Philips Design November 2007 - Present
Philips Lifeline December 2000 - November 2006
Skills
Account Management, Design Thinking, Medical Devices, Concept Development, Microsoft Office, Process Improvement, Project Management, Product Development, Cross-functional Team...
Education
The New England Institute of Art
Boston Scientific January 2014 - Present
Philips December 2011 - November 2012
Philips Healthcare June 2008 - December 2011
Philips Lifeline November 2004 - June 2008
Abercrombie & Fitch 2001 - 2004
Skills
Financial Reporting, Accounting, Project Management, Forecasting, Financial Analysis, Financial Modeling, Cross-functional Team..., Pricing, Financial Forecasting, SAP, Process Improvement, Managerial Finance, Strategic Financial..., Variance Analysis
Education
UMass Lowell 2008 — 2015
Master of Business Administration (MBA), Finance
University of Massachusetts at Lowell 2004 — 2008
BSBA, Finance and Marketing
Genzyme, a Sanofi company July 2015 - Present
School of Computer Science, UMass Amherst November 2014 - May 2015
Philips Lifeline June 2014 - August 2014
Massachusetts Academy of Sciences September 2013 - December 2013
Marist Brothers International School 2012 - 2013
Marist Brothers International School 2010 - 2012
Skills
Soccer, Open Office, Model United Nations, Google Docs, Microsoft Office, Apple OS, Java, GIMP, iMovie, Volleyball, Team Building, Social Media, Python, Team Leadership, Programming, Eclipse, OS X, Organizational..., Wiki Development, JavaScript, CSS3, jQuery, Scala, Ruby, HTML, PHP, Photoshop, Windows Movie Maker, Google Earth, BlueJ, Social Media Outreach, Drums, Baritone Saxophone, Electric Fencing, Consumer Product Testing, Usability Testing, Performance Testing, Data Analysis, Data Entry, Data Management, Xcode, Microsoft Excel, Microsoft Word, Research, Public Speaking, PowerPoint, Teamwork, Teaching, C++, Social Networking
Education
University of Massachusetts, Amherst 2013 — 2016
Bachelor of Science (BS), Computer Science
Marist Brothers International School 2009 — 2013
U.S. High School Diploma, Computer Science
Pacific Pulmonary Services August 2013 - Present
Philips Lifeline January 2007 - Present
Arcadia Home Care & Staffing September 1998 - March 2013
Interim HealthCare January 1996 - September 1998
Skills
Hospitals, Customer Service, Healthcare, Team Building, Sales, Coaching, Strategic Planning, Leadership, Marketing, Account Management, Public Speaking
Education
Shasta College
PTC January 2013 - Present
Philips Lifeline August 2007 - November 2012
Camp Nashoba Day June 2001 - August 2006
Skills
Microsoft Excel, Microsoft Access, Tableau, Business Objects, Salesforce.com, Data Analysis, Access, Process Improvement, Analytics, Analysis, Forecasting, Business Intelligence, Cross-functional Team..., Vendor Management, Sales Operations, Business Analysis
Education
University of Delaware 2004 — 2007
Marketing
Tunstall Americas December 2014 - Present
Thought Leaders Consulting Group April 2014 - December 2014
Women's Empowerment Initiative August 2013 - December 2014
Philips Lifeline October 2011 - September 2013
Philips Lifeline October 2000 - October 2011
Internet Strategies, Inc., Ashland MA 1999 - 2000
CareGroup, Inc., Boston, MA 1996 - 1999
Arthur D. Little, Inc., Cambridge, MA 1991 - 1996
Birch & Davis Associates, Inc., Silver Spring, MD 1985 - 1991
Skills
Change Management, Leadership, Process Improvement, Team Building, Strategic Planning, Business Process..., Management, Business Planning, Healthcare, Budgets, Cross-functional Team..., Vendor Management, Coaching, Troubleshooting, B2B, Call Centers, Project Management, Start-ups, Strategy, Product Management, Mergers & Acquisitions, Customer Satisfaction, Sales, Marketing Strategy, Integration, Human Resources, Sales Operations, CRM, Customer Service, Business Strategy, Operations Management
Education
University of Maryland - Robert H. Smith School of Business
Master of Business Administration (MBA), Finance and Operations Research
Hawkins Point Partners July 2015 - Present
Philips Lifeline November 2005 - July 2015
Lifeline Systems February 2002 - June 2007
Skills
Process Improvement, Analysis, Business Process, Leadership, Cross-functional Team..., Business Analysis, JIRA, Quality Assurance, Testing, Requirements Analysis, Management, Customer Relations, Team Building, Customer Service, User Acceptance Testing, Program Management, Troubleshooting, Project Management, Vendor Management, Software Documentation, Call Centers, Product Management, Business Process..., Coaching, Strategic Planning, SDLC, Six Sigma, Team Leadership, Product Development, Project Planning, Software Project..., Visio, Software Development..., Agile Methodologies, Agile & Waterfall..., Offshore Software..., BABOK, Digital Marketing, Requirements Gathering, Functional Requirements
Education
University of Massachusetts at Lowell
Bachelor's Degree, Computer Science
Elizabeth Grady School of Esthetics and Massage Therapy 2006 — 2007
Licensed Esthetician, Esthetics
University of Massachusetts, Amherst 1989 — 1993
Comparative Literature
Humana March 2014 - Present
Humana April 2013 - February 2014
Humana April 2012 - April 2013
Humana August 2008 - April 2012
Philips Lifeline May 2005 - December 2007
Skills
Microsoft Office, Account Management, Sales, Access, Statistical Reporting, Adobe Acrobat, Marketing Communications, SharePoint, Client Rapport, Key Account Management, Lean Thinking, Strategy, Marketing, Process Improvement, Management, Team Building, Health Insurance, Customer Service, Insurance, Leadership, Strategic Planning
Education
University of Louisville 2005 — 2010
Bachelor of Science, Business Management
General Dynamics Information Technology December 2014 - Present
Philips Lifeline August 2011 - December 2014
Philips Lifeline June 2006 - December 2014
Skills
Microsoft Office, Training, Customer Satisfaction, Team Building, Customer Service, Public Speaking, PeopleSoft, OnBase, Onboarding, Sales, Telecommunications, Healthcare
Education
Framingham State University 2007 — 2010
Bachelor of Arts (BA), Sociology
Suffolk University 2006 — 2007
MSC Industrial Supply Co. June 2014 - Present
UniFirst Corporation August 2012 - Present
Ricoh Americas Corporation November 2011 - Present
Philips Lifeline August 2010 - March 2011
JPMorgan Chase April 2007 - January 2009
Enterprise Rent-A-Car May 2005 - July 2007
Skills
Sales Management, Sales Presentations, Sales Operations, Management, Account Management
Education
Springfield College 2002 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pomfret School 2001 — 2002
College Prep, Business/Commerce, General
Philips Lifeline July 2014 - Present
Philips Lifeline December 2010 - July 2014
ResponseLink of Central Texas January 2002 - December 2010
Citysearch 1999 - 2001
Friend and Johnson 1989 - 1997
ITW Signode India Ltd 1988 - 1990
Skills
Team Building, Strategic Planning, Marketing Strategy, Sales Management, Customer Relations, Hospitals, Healthcare, Product Development, Consultative Selling, Problem Solving, New Business Development, Market Planning, Account Management, B2B, Microsoft Office, Excel, Negotiation, Business Strategy, Contract Negotiation, Word, Medical Devices, PowerPoint, Outlook, Photoshop, Business Planning, Business Development, Sales, Marketing, Direct Sales, Public Speaking, Sales Operations, Solution Selling, Marketing Communications, Leadership, Budgets, Sales Presentations, Cross-functional Team..., Product Launch, Team Management, Selling, Forecasting, Salesforce.com, Product Marketing, Start-ups, Cold Calling, Sales Process, Pricing, Market Development, Competitive Analysis, Sales Force Development
Education
University of Richmond 1983 — 1987
Bachelor of Science (BS), Marketing and Finance
University of Richmond - Robins School of Business 1983 — 1987
Bachelor's of Science, Marketing, Finance
Philips Lifeline October 2011 - December 2011
Norfield Associates May 2010 - September 2010
United States Census Board April 2010 - July 2010
New Balance Athletic Shoe September 2007 - April 2008
New Balance Athletic Shoe June 2005 - August 2007
New Balance Athletic Shoe November 2004 - June 2005
Education
Salem State University 1997 — 2002
Bachelor of Science, Communications, English
Property Management May 2010 - Present
Health Care & Employee Benefits March 2013 - September 2014
Kelticmama International E-Commerce 2006 - 2008
New Hampshire School System 2000 - 2006
McLean Hospital 1998 - 1999
Breda Ryan Associates 1989 - 1998
Hewlett-Packard September 1996 - June 1997
Biogen Idec 1993 - 1996
Philips Lifeline 1991 - 1992
Bank of America 1989 - 1991
Education
University of Massachusetts Boston
BA Social Science with Honors
Philips Lifeline January 2013 - Present
BAE Systems January 2011 - November 2012
Ronald Reagan Ballistic Missile Defense Test Site January 2010 - January 2011
BAE Systems May 2000 - January 2010
Skills
Systems Engineering, RF, Radar, Electrical Engineering, Microwave, Engineering Management, Electronics, Simulations, System Design, System Architecture, Electronic Warfare, Embedded Systems, Testing, Wireless, Agilent ADS, Integration, DoD, Antennas, Aerospace, Defence, PCB design, Digital Signal..., Hardware Architecture, Sensors, Test Equipment, Analog Circuit Design, Signal Processing, Circuit Design, Spectrum Analyzer, Electromagnetics, RF Engineering, Analog, Earned Value Management, Semiconductors, Labview, Power Supplies, Telelogic DOORS, Orcad, Pspice, Signal Generators, Signal Integrity, Simulink, Oscilloscope, RF design, FPGA, Test Engineering, IC, VHDL, Mixed Signal, Digital Signal...
Education
Tufts University 2003 — 2005
MS EE, Microwave Engineering
University of Massachusetts, Amherst 1998 — 2002
BS, Electrical Engineering
Philips Lifeline September 2011 - Present
Philips Lifeline January 2009 - September 2011
Philips Lifeline July 2008 - January 2009
Philips Lifeline November 2007 - June 2008
Tweeter Home Entertainment Group March 2006 - November 2007
Tweeter Home Entertainment Group January 2000 - March 2006
Tweeter 1995 - 1997
Full Sail University 1985 - 1986
Skills
Active Directory, Windows Server, Troubleshooting, VoIP, Crestron, Cloud Computing, Video Conferencing, AV, Management, Consumer Electronics, Security, Data Center, Networking, Cross-functional Team..., Enterprise Architecture, Software Installation, Telecommunications, Network Security
Education
University of Hartford 1994 — 1997
None, Electronic Engineering Technology
Baxalta January 2014 - Present
Baxter Healthcare October 2013 - January 2014
Baxter Healthcare February 2011 - October 2013
Hollister Incorporated April 2009 - March 2011
Philips Lifeline September 2008 - April 2009
Skills
Pharmaceutical Industry, Pharmaceutical Sales, Medical Devices, Biotechnology, Sales Effectiveness, Clinical Trials, Cardiology, Product Launch, FDA, Urology, GMP, Capital Equipment, Healthcare, Market Development, Sales Management, Surgeons
Education
Texas Tech University
Bachelor of Business Administration (BBA), Marketing
Philips Design Retention SpecialistSales Retention teamCustomer Sales Retention SpecialistPhilips LifelineMay 2014 - Present
Philips Lifeline 1995 - Present
Philips Lifeline - Framingham 1995 - 2012
Skills
Government Services, Cross-functional Team..., Healthcare, Leadership, Coaching, Training, Account Management, Product Management, Process Improvement, Sales, Management, Medical Devices, Product Development, Business Development, Sales Management, Strategy, Quality Assurance, Change Management, Marketing, Team Building, Program Management, New Business Development, Strategic Planning, Project Management, Analysis, Marketing Strategy, Selling, Sales Operations
Education
Chelsea High School
High School
University of Phoenix
Associate's Degree, Buisiness
Philips Lifeline April 2013 - Present
Vantage Deluxe World Travel August 2007 - April 2013
Vantage Deluxe World Travel 2007 - 2012
IBM October 2000 - June 2007
dJiva 1998 - 2000
Skills
Call Center, Integration, Software Project..., SDLC, Vendor Management, Requirements Analysis, Business Analysis, Telecommunications, DB2, Process Improvement, CRM, Project Management, Call Centers, Customer Satisfaction, Management, Budgets, Team Leadership, Networking, Leadership, Mobile Devices, Software Documentation, MS Project, Training, Testing, VPN, Analysis, Access, Avaya, Technical Support, Telephony, Troubleshooting, Genesys, Data Center, System Administration, Routing, Visio, Cisco Call Manager
Education
University of Cincinnati 1980 — 1983
Voice Performance
Lakewood High School 1976 — 1980
- September 2013 - Present
RSA, The Security Division of EMC April 2012 - September 2013
Philips Lifeline August 2011 - April 2012
Insight Global April 2011 - June 2011
BioWisdom December 2006 - March 2009
OmniViz 2001 - 2006
OmniViz 2001 - 2006
RSA Security September 1994 - July 2001
Applicon, Inc 1977 - 1991
Chas. T. Main, inc June 1975 - March 1979
Skills
SDLC, Software Engineering, Quality Assurance, Software Project..., Process Improvement, Enterprise Software, Software Development, Project Management, Cross-functional Team..., Linux, Agile Methodologies, Management, Integration, ClearCase, Software Quality..., Perl, Testing, System Architecture, Software Design, SaaS
Education
Tufts University 1971 — 1975
Bachelor of Science, Electrical Engineering
Tunstall Americas March 2014 - Present
BAM Labs, Inc. February 2012 - March 2014
Blue Libris, Inc. February 2011 - December 2011
Wellcore Corporation May 2010 - February 2011
Wellcore Corporation July 2009 - June 2010
Avalopa Inc. July 2007 - September 2009
Independent Security Evaluators February 2007 - June 2007
Philips Lifeline August 1999 - December 2006
TelCARE Systems November 1995 - July 1999
Ed Bozarth Automobile Dealerships May 1991 - September 1995
Skills
Strategy, Sales, Finance, Organizational Design, Team Building, Mergers, Leadership, Start-ups, Entrepreneur, Healthcare, Mergers & Acquisitions, Strategic Partnerships, Business Development, Marketing Strategy, Medical Devices, Entrepreneurship, Recruiting, Account Management, Product Marketing, Cross-functional Team..., Strategic Planning, Lead Generation, Product Management, Selling, Management, Business Strategy, Market Research, Product Development, Executive Management, SaaS, Competitive Analysis, Product Launch, Sales Operations, Business Planning, CRM, Sales Process, New Business Development, P&L Management, Market Planning
Education
Stanford University 1985 — 1989
Bachelor of Arts (BA), Sociology: Organizational Behavior
Stanford University 1985 — 1989
Bachelor of Arts (B.A.), Organizational Behavior Studies
Philips Lifeline February 2014 - Present
Professional Events Group August 2013 - Present
IBM InfoSphere Guardium August 2010 - July 2013
Guardium, an IBM Company February 2007 - June 2013
Bacou-Dalloz (now Sperian Protection) April 2002 - February 2007
LiveVault August 2001 - April 2002
Dragon Systems 1997 - 2001
Phoenix Technologies 1986 - 1997
Factory Mutual (Allendale Insurance) 1983 - 1986
Sun Life of Canada September 1979 - 1983
Skills
Trade Shows, Event Management, Marketing Communications, Budgeting, Special Events, Webinars, Lead Generation, Conferences, Event Marketing, Channel Marketing, Event Planning, Budget Management, Email Marketing, Product Launches, Marketing Strategy, Demand Generation, Public Relations, Marketing Management, Trade Show Management, Sponsorship, Vendor Relations, Salesforce.com, Sales Support, Contract Negotiation, Customer Relations, Team Building, Budgets, Events, Product Launch, Multi-channel Marketing, Marketing, Management, Sales Operations, Program Management, Leadership, Sales Management, Sales Enablement, Training, Sales, Customer Service, SaaS, Women Leaders
Education
Salem State University 1975 — 1979
BS, Business
Westwood High School 1975 — 1975
Yes, Business
Philips Lifeline February 2013 - Present
Infinite Computer Solutions November 2009 - Present
Verizon Communications January 1990 - October 2003
Skills
Production Support, Data Center, Active Directory, Microsoft SQL Server, System Administration
Education
University of Massachusetts Boston
BJ's Wholesale Club April 2015 - Present
Gapelli Ingredients, S.A. de C.V. November 2014 - March 2015
Philips Lifeline February 2009 - October 2014
Philips Lifeline May 2006 - February 2009
USDA- National Veterinary Services Laboratories April 2001 - April 2006
John Deere Credit August 1999 - April 2001
Lever Brothers UK (Unilever) July 1996 - August 1999
Garst Seeds Company September 1998 - March 1999
Akcros Chemicals April 1994 - June 1996
Oxford University Press November 1988 - October 1993
Skills
Business Analysis, Vendor Management, IT Management, Requirements Analysis, Program Management, IT Infrastructure..., Information Technology, Project Management, IT Project & Program..., Business Process, PMP, SDLC, Product Management, Software Project..., IT Portfolio Management, IT Vendor Management, IT Architecture Design, SAP ERP Implementation..., M&A IT Integration, Cross-functional Team..., Agile & Waterfall..., Business Process...
Education
University of Notre Dame 1984 — 1986
Master of Science, Computer and Electrical Engineering
University of Notre Dame 1980 — 1984
Bachelor of Science (BS), Computer and Electrical Engineering
Metro International August 2014 - Present
Prospectiv July 2013 - March 2014
InterCall February 2013 - June 2013
Philips Lifeline July 2012 - October 2012
Boston.com and Boston Deals August 2011 - July 2012
Boston.com November 2009 - February 2012
Sheraton Framingham Hotel April 2009 - November 2009
Hersha Hospitality June 2008 - February 2009
SuperCoups 2007 - 2008
Skills
Advertising, Email Marketing, Online Advertising, Social Media Marketing, Sales
Education
Regis College 2003 — 2007
Bachelor of Arts (B.A.), Communication, General
Philips Lifeline March 2007 - Present
Canada Drugs October 2003 - August 2006
Convergys February 2003 - October 2003
Skills
Avaya Communication..., Avaya Site..., Microsoft SQL Server, Windows Server, Windows 7, Active Directory, Group Policy, Microsoft Dynamics, IIS, SQL Report Writing, CMS, Symantec Endpoint..., Hyper-V, VBScript, Powershell, RightFax, Symon, HTML, ASP.NET, Troubleshooting, Software Documentation
Education
Red River College
Computer Engineering Technology
Ryerson University
Business Analysis
Ryerson University
Information Systems Management
Philips Lifeline June 2012 - June 2013
First Corps of Cadets Museum 1992 - 2013
Schlumberger May 2007 - May 2008
Sieman Business Servics 2000 - 2004
Skills
Project Management, Computer Hardware, Security, Troubleshooting, Information Technology, Disaster Recovery, Networking, Program Management, Customer Service, ITIL, Integration, Microsoft Excel, SharePoint, Vendor Management, Software Documentation, Team Building
Education
American Technological University , Texas A & M 1975 — 1977
MS, Management Studies
University of New Haven 1972 — 1974
BS, Forensic Sciences
University of New Haven 1970 — 1972
AS, Electrical Engineering
Yale University 1965 — 1967
Electrical Engineering
Philips Lifeline August 2015 - Present
Harris RF Communications March 2015 - June 2015
Cyberonics May 2014 - January 2015
Philips Lifeline May 2013 - April 2014
Intel Corporation September 2012 - March 2013
Frequency Sweep, Inc. April 2012 - August 2012
Omni-ID August 2010 - December 2011
TE Connectivity November 2009 - February 2010
Megawave Corporation April 2009 - September 2009
TE Connectivity February 2000 - March 2009
Skills
RF, Antennas, Electromagnetics, Analog Circuits, Wave Propagation, Statistical Inference, Testing, Microwave, Automation, Integration, Electronics, Electrical Engineering, Manufacturing, Systems Engineering, RFID+, WLAN, Engineering, Digital Signal..., Sensors
Education
The University of Akron 1988 — 1992
BSEE Magna Cum Laude, Electrical Engineering
The University of Akron
MSEE, Electrical Engineering
CORE Business Technologies May 2014 - Present
Avery Dennison May 2013 - August 2013
Fallon Health September 2012 - November 2012
Delta Dental of Providence April 2012 - September 2012
CVS Health July 2011 - November 2011
Hasbro July 2010 - December 2010
Philips Lifeline July 2000 - January 2009
Renaissance Worldwide (IT Consulting Co) 1998 - 2000
3Com 1993 - 1998
Skills
ITIL Service Management, IT Service Operations, IT Service Strategy, Change Management, Process Improvement, IT Infrastructure..., Vendor Management, Contract Negotiations, Problem Solving, MS Project, Visio, Excel, SharePoint, Microsoft Office, Clarity, Project Management, ITIL, Microsoft Excel, Information Technology, Troubleshooting, Contract Negotiation, Cross-functional Team..., Data Center, Disaster Recovery, Telecommunications, Call Centers, Management, Integration, Business Intelligence, IT Operations, Business Analysis, VMware, Program Management, PMP, Networking, Virtualization, Six Sigma
Education
Roger Williams University
Electronic Engineering
Southboro Medical Group August 2014 - Present
Philips Lifeline January 2011 - January 2014
Philips Healthcare February 2010 - January 2011
Philips Lifeline May 2007 - February 2010
Philips Lifeline July 2005 - May 2007
Lifeline Systems 2004 - 2005
Skills
Program Management, Medical Devices, Troubleshooting, Healthcare, Process Improvement, Leadership, Sales Operations, Quality Assurance, Account Management, Team Building, Strategic Planning, Management, Training
Education
Assabet Valley Regional Technical School 2013 — 2014
Diploma, Practical Nursing
University of Massachusetts, Amherst 1999 — 2003
BA, Sociology
Max Muscle Sports Nutrition January 2010 - Present
Arrow Sales & Marketing, Inc. March 2014 - Present
Brick Staffing, LLC September 2014 - Present
Philips Lifeline June 2004 - December 2009
Gateway November 1992 - May 2001
Skills
Nutrition, Fitness, Life Coaching, Wellness, Supplements, Sports Nutrition, Wellness Coaching, Nutritional Counseling, Lifestyle, Coaching, Athletics, Call Center Development, Sales Leadership..., Human Resources, Business Strategy, New Business Development, Marketing, Outside Sales, Sales Management, Customer Service..., Call center start-up, Outsourcing Management, Outbound Marketing, Outbound Training, Cross-functional Team..., Leadership Development, Healthcare Management, Leadership, Sales, Operant Conditioning, Direct Sales, Endurance, Functional Training, Weight, Lifestyle Coaching, Exercise Physiology, Nutrition Education, Sports
Education
University of Sioux Falls 1997 — 1998
MBA, Management
University of Northern Iowa 1987 — 1992
BA, Management
Yellow Pages / Pages Jaunes – Canada March 2015 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada July 2012 - March 2015
Philips Lifeline September 2005 - February 2012
Sitel Corporation December 2000 - September 2005
YMCA Montreal March 2002 - June 2004
Skills
Hiring, Performance Management, Budgeting, Scheduling, Interviewing, Operations Management, Project Coordination, Forecasting, Training Delivery, Business Process..., Process Scheduler, Interviews, Leadership, Call Centers, Management, Training, Recruiting, Budgets, Sales, Customer Service, Coaching, Team Building, Team Leadership
Education
Université du Québec à Montréal 2012 — 2015
Bachelor's, Human Resources Management
international Customer Management Institute 2011 — 2011
Forecasting and scheduling, Certificate
Université du Québec à Montréal 2007 — 2011
Bachelor's, Business Administration
Contact Professionals Alliance 2010 — 2010
Foundation of Call Center Management, Certificate
MICA 2007 — 2007
Coaching for Impact, Certificate
Philips Lifeline August 2012 - Present
Skills
Medical Devices, Product Launch, Cross-functional Team..., Strategic Planning, Business Development, Sales, Product Marketing, Selling, Sales Process, Healthcare, Strategy, Product Management, Marketing, Marketing Strategy, Team Building, Quality Assurance, Validation, Product Development, Process Improvement, New Business Development, Leadership, Management
Education
Salem State College
Paramount Marketing Group August 2015 - Present
Aerotek September 2014 - July 2015
Consolidated Systems, Inc. February 2013 - September 2014
Palmetto Specialty Transfer September 2011 - January 2013
Juniper Hill Golf Course May 2011 - August 2011
Philips Lifeline January 2011 - May 2011
Skills
Training, Business Development, Management, Time Management, Customer Service, Recruiting, PowerPoint, Microsoft Office, Temporary Placement
Education
University of South Carolina-Columbia 2007 — 2011
Bachelors of Science, Sport and Entertainment Management, 3.0
University of South Carolina Upstate
University of New Mexico, Anderson School of Management Executive and Professional Education Center September 2014 - Present
Home Care Assistance December 2013 - June 2015
Payday, Inc. July 2011 - December 2013
Spherion November 2009 - August 2010
Philips Lifeline August 2007 - August 2008
Skills
HRIS, Unemployment Claims, Employee Hiring, Retention, Employee Relations, Employee Engagement, Employee Handbooks, Documentation, Team Building, Training & Development, Staff Training, Coaching, Change Management, Workplace Investigations, Team Leadership, Leadership Development, Mentoring, Social Media, Non-profits, Social Networking, Organizational..., Policy Writing, HR Audit, Human Resources, Customer Retention, Recruiting, Customer Service, Employee Training, Employee Benefits, Onboarding, Management, Leadership, Personnel Management, Nonprofits, Training, Talent Management, Deferred Compensation, HR Consulting, Succession Planning, PeopleSoft, Sourcing, Vendor Management, FMLA, Interviews, Workforce Planning, Applicant Tracking..., College Recruiting, Talent Acquisition, HR Policies, Performance Management
Education
The University of New Mexico - Robert O. Anderson School of Management 2009 — 2011
MBA, Dual Concentrations: HR/Org Behavior, Policy and Planning
Salem State College 2000 — 2006
Bachelor of Arts Degree, Psychology
Philips Lifeline October 2008 - Present
Philips Lifeline October 2005 - October 2008
Skills
Call Centers, Medical Devices, Team Building, Organization Skills, Team Leadership, Call Center Development, Coaching, patience, telephonic skills, Skilled Multi-tasker, customer service, communicaton, Microsoft Word, Microsoft Excel, attention to detail, Vantive, IEX Total View, Salesforce.com, Outlook
Education
Acton-Boxborough Regional High School 1998 — 2002
Varied
University of Phoenix
Criminal Justice, GPA 3.95
Philips June 2014 - Present
Philips July 2013 - June 2014
Philips Lifeline April 2009 - July 2013
Payless ShoeSource November 2008 - April 2009
Partners Ogilvy & Mather March 2005 - September 2008
Skills
Project Management, Account Management, Direct Marketing, Online Advertising, Customer Service, Budgets, Data Entry, Security, Medical Devices, Call Centers, Customer Satisfaction, Marketing, Training, Process Improvement, Team Building, Marketing Strategy
Education
University of Phoenix 2010 — 2013
Master's Degree, Business Administration and Management, General
Universidad APEC 2000 — 2004
Bachelor's Degree, Advertising
Philips Lifeline March 2012 - Present
Keane June 2010 - November 2010
Keane February 2010 - June 2010
Keane January 2009 - January 2010
Keane November 2009 - December 2009
Keane September 2007 - December 2008
Skills
Java, J2EE, JSF, Weblogic, EJB, PL/SQL, SQL, JavaScript, HTML, Hibernate, CSS, Web Services, Spring, Java Enterprise Edition, XML, Software Development, Microsoft SQL Server, SDLC
Education
Sathyabama University 2003 — 2007
Bachelor of Engineering, Computer Science
Maharana Mewar Public School, Udaipur 2000 — 2002
12th Grade, Mathematics, Physics, Chemistry, Comp Sc.
St. Mary's Convent Sr. Sec. School, Udaipur 1989 — 2000
10th Grade
Ontario Chamber of Commerce November 2009 - Present
Klipsch May 2006 - May 2009
Philips Lifeline November 2001 - May 2006
Skills
Windows Server 2008/2003, Exchange 2007/2003, Group Policy, Active Directory, Windows Essential..., Blackberry Enterprise..., Wordpress 3.0, CentOS, SEO, Search Engine..., Analytics, Social Media, Microsoft Exchange
Education
Alliance Française 2012 — 2014
Seneca College of Applied Arts and Technology 2002 — 2005
Computer Engineering Technologist, Information Technology
DeVry Institute of Technology 2001 — 2001
Certificate, PC Hardware Specialist Certificate
Alliance Française
French Language Studies
Barnabas Health May 2013 - Present
Barnabas Health October 2011 - May 2013
Philips Lifeline January 2007 - October 2011
Philips Lifeline October 2005 - January 2007
Cardinal Health 2002 - October 2006
Skills
Recruiting, Sales Operations, Strategy, Medical Devices, Start-ups, B2B, Sales Management, Healthcare, Marketing, Hospitals, Product Launch, Forecasting, Program Management, Training, Account Management, Business Analysis, Management, Negotiation, Managed Care
Education
Rutgers University-New Brunswick 1995 — 2002
BS, Public Health Concentration
Philips Lifeline September 2011 - Present
Princeton Properties February 2004 - May 2009
Tocci Building Companies August 2001 - January 2003
IronBridge Networks May 2000 - February 2001
Skills
Management, Customer Service, Strategic Planning, Process Improvement, Sales, Healthcare, Project Management, Microsoft Excel, Training
Education
University of Massachusetts, Amherst 1986 — 1990
Bachelor’s Degree, Marketing
Oscar Insurance April 2015 - Present
Yelp June 2014 - March 2015
Lush Fresh Handmade Cosmetics October 2012 - January 2015
Philips Lifeline September 2009 - October 2012
Cerebral Palsy of Massachusetts July 2005 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Salesforce.com, Sales, Social Networking, Facebook
Education
Southern New Hampshire University 2015 — 2018
Bachelor's Degree, Human Resources Management
Natick High School 2005 — 2009
High School Diploma
Nationwide Insurance May 2014 - August 2014
Philips Lifeline January 2014 - April 2014
Kennametal January 2014 - April 2014
Tech Mahindra (Client: Openreach) December 2011 - June 2013
Tech Mahindra (Client: Three UK) August 2012 - January 2013
Tech Mahindra (Client: British Telecom Retail ) December 2010 - November 2011
Skills
SDLC, Requirements Analysis, Business Analysis, Lean IT, Agile Methodologies, Lean Transformation, ITIL v3 Foundations..., Six Sigma, Kaizen, SQL, Visio, JavaScript, SharePoint, MS Project, HTML 5, Project Management, Process Improvement, Process Design, Process Consulting, SPSS, Stakeholder Management, Software Development, Oracle, Minitab, Telecommunications, Team Management, Core Java, Unix, Eclipse, Unix Shell Scripting, Microsoft SQL Server, Software Project..., XML, Databases, C, C++, Requirements Gathering, Analysis, Visual Basic, Business Intelligence, PL/SQL, Strategy, Visual Studio, ASP.NET, C#, Management, User Acceptance Testing, Leadership, Vendor Management, Business Process...
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2013 — 2015
Master of Business Administration (MBA), Management Information Systems and Strategy
University of Mumbai 2006 — 2010
Bachelor of Engineering (B.E.), Computer Engineering, First Class with Distinction
Vivek Vidyalaya 1992 — 2004
Elekta November 2014 - Present
Philips Lifeline January 2006 - Present
Companion Technologies July 2003 - October 2005
South Carolina Dept of Motor Vehicles March 2001 - July 2003
Safety-Kleen October 1999 - March 2001
Alpha Technologies 1998 - 1999
Skills
Software Installation, Customer Service, Technical Support, Help Desk Support, Healthcare, Management
Education
Rutgers, The State University of New Jersey-New Brunswick 1983 — 1987
Bachelor of Arts (BA)
Philips Lifeline January 2014 - Present
Philips Lifeline April 2007 - December 2013
Skills
Medical Devices, Process Improvement, Healthcare, Management, Team Building, Hospitals, Sales Operations, Managed Care, Cross-functional Team..., Account Management, Salesforce.com, Product Launch, Leadership, Call Centers, Sales, Customer Service, Strategic Planning
Education
Southern New Hampshire University 2012 — 2015
Master of Business Administration (M.B.A.), Marketing
Worcester State College 2002 — 2006
Bachelor's degree, English
Philips Lifeline June 2013 - Present
Philips Lifeline June 2009 - June 2013
Education
University of Nevada-Reno 2003 — 2006
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Clarks Americas May 2015 - Present
Clarks Americas February 2015 - Present
Independent HR Consultant March 2007 - Present
Signature Healthcare, Brockton Ma December 2012 - March 2014
Steward Health Care - Norwood Hospital April 2011 - December 2012
Philips Lifeline March 2007 - December 2009
Ocean Spray Cranberries 2003 - 2006
The Home Depot 2003 - 2003
Fidelity Investments (US) 1990 - 2001
Skills
Recruiting, Change Management, Training, Human Resources, HR Consulting, Employment Law, Succession Planning, Employee Benefits, Talent Management, Onboarding, Workshop Facilitation, Performance Management, Leadership, Process Improvement, Management Coaching, Organizational..., Labor Relations, Talent Acquisition, Management, Personnel Management, Strategy, Coaching, Workforce Planning, Employee Recognition, College Recruiting, Career Counseling, Career Management, Career Development..., Mergers & Acquisitions, Employee Relations, Consulting, Employee Engagement, Strategic Planning
Education
Stonehill College
BS, Business Administration
Philips Respironics October 2009 - December 2014
Philips Lifeline September 2007 - October 2009
University of Phoenix August 2005 - September 2007
Skills
Medical Devices, Market Development, Capital Equipment, Healthcare, Product Launch, Customer Service, New Business Development, Cross-functional Team..., Team Building, Account Management, Strategic Planning, Training, Sales Management, Marketing Strategy, Marketing, Management, Leadership
Education
University of Phoenix 2006 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
University of Nothern Colorado 2001 — 2005
Bachelor of Arts (B.A.), Sociology
Philips May 2011 - Present
Philips Lifeline December 2008 - May 2011
Philips Lifeline June 2006 - December 2008
Philips Lifeline November 2004 - June 2006
Philips Lifeline December 2002 - November 2004
Philips Lifeline January 2002 - December 2002
Philips Lifeline January 2001 - January 2002
Philips Lifeline August 1999 - January 2001
Philips Lifeline October 1996 - August 1999
Skills
Sales Management, Business Analysis, Call Center, Coaching, Documentation, Software Documentation, Call Centers, Cross-functional Team..., Account Management, Leadership, Process Improvement, Management, B2B, Training, Strategy, Sales Operations, Project Management, Analysis, Program Management, CRM, Integration, Quality Assurance, Business Planning, Product Development, Business Process, Marketing, Customer Satisfaction, Customer Service, Selling, Healthcare, Sales
Education
University of Central Florida - College of Business Administration 1990 — 1993
Marketing, Marketing
BioTE Medical 2013 - 2015
Barefoot Search 2008 - 2013
Endologix 2005 - 2006
Edwards Lifesciences 1998 - 2005
Bausch & Lomb Surgical 1996 - 1998
Philips Lifeline 1994 - 1995
Johnson & Johnson 1991 - 1993
Revlon 1989 - 1991
Skills
Medical Devices, Medical Sales, Interventional Radiology, Cath Lab, Interventional..., Peripheral Vascular, Endovascular, Cardiology, Vascular Surgery, Surgery, Cardiothoracic Surgery, Critical Care, Operating Room, Capital Equipment, Disposables, Stents, Catheters, Surgical Instruments, Vascular, Interventional, Thrombosis, Surgeons, Dermatology, Urology, OB/GYN, Radiology, ENT, Plastic Surgery, Family Medicine, Ophthalmology, Medical-Surgical, Pharmaceutical Sales, Hospitals, Physicians, Healthcare, Marketing, Sales, Sales Management, Sales Operations
Education
The Ohio State University 1984 — 1989
B.A. Journalism
Hometown Columbia Media February 2015 - Present
Hometown Columbia Media July 2012 - Present
Double O Radio August 2011 - July 2012
Philips Lifeline November 2010 - August 2011
Skills
Marketing Strategy, Advertising, Marketing, Email Marketing, Marketing Communications, Social Media, New Business Development, Account Management, Direct Marketing, Online Advertising, Sales, Creative Direction, Sales Presentations, Brand Awareness, Public Speaking, Sales Management, Management, Lead Generation, Public Relations, Online Marketing, Digital Marketing, Integrated Marketing, Social Media Marketing, Market Research, Digital Media, Social Networking
Education
University of South Carolina-Columbia 2006 — 2010
Bachelor of Arts (B.A.), Advertising
American Tower Corporation 2015 - Present
Philips Lifeline 2008 - 2014
Royal Bank of Canada 2004 - 2006
Envestnet Asset Management 2002 - 2004
Fidelity Investments 1999 - 2001
Skills
Process Improvement, Financial Services, Leadership, Business Analysis, Program Management, Vendor Management, Analysis, Change Management, Financial Reporting, Finance, Cross-functional Team..., Business Development, Strategic Planning, Financial Analysis, CRM, Business Process..., Sales, Management, SDLC, Salesforce.com, Account Management, Healthcare, Product Management, Business Intelligence, Forecasting, Call Centers, Strategy
Education
University of Rhode Island 1994 — 1999
BA
Holliston High School
National Personal Training Institute
Toolmex Corporation October 2004 - Present
Spectro Analytical Instruments 2001 - 2003
Lifeline Systems 1996 - 2001
Philips Lifeline 1996 - 2001
Education
University of Houston
Business
Philips Lifeline October 2012 - April 2013
Harvard University October 2011 - September 2012
IBM 2006 - 2011
Skills
Business Analysis, Requirements Analysis, SDLC, Software Project..., Business Process, SQL, Requirements Gathering, Business Intelligence, Vendor Management, Agile Methodologies, Data Warehousing, Visio, Analysis, IT Strategy, Process Improvement, Integration, Project Management
Education
Saint Leo University 2013 — 2015
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.6
Fresenius Medical Care March 2015 - Present
Philips Lifeline February 2008 - November 2013
Skills
Data Analysis, Data Management, Access, Business Intelligence, Business Analysis, SDLC, Process Improvement, Cross-functional Team..., Sales Operations
Education
University of Massachusetts Lowell 2014 — 2015
Master of Business Administration (MBA), Finance, General
University of Massachusetts, Amherst 2003 — 2008
Bachelor of Science (BS), Economics
Philips Lifeline June 2007 - Present
Textron Systems March 2006 - June 2007
C&D Technologies March 2004 - March 2006
Education
Tufts University 2008 — 2011
MSEE, Wireless Communication
University of Massachusetts Lowell 1997 — 2001
BSEE, Electrical Engineering
TripAdvisor November 2013 - Present
Philips Lifeline August 2006 - November 2013
Skills
Sales, Salesforce.com, Online Advertising, Account Management
Education
University of Massachusetts, Amherst
Philips Lifeline October 2012 - Present
Virtusa March 2012 - Present
Virtusa November 2009 - February 2012
Imperial College of Business Studies August 2008 - March 2009
IFS R&D International February 2008 - May 2008
Skills
Corporate Communications, Planning, Software Engineering, Pegasystems PRPC, Requirements Analysis, Software Project..., JSP, Java Enterprise Edition, Web Services, Hibernate, Spring, Java, Tomcat, UML, XML, Project Planning, Testing, Microsoft SQL Server, Integration
Education
University of Colombo 2005 — 2009
BSc (Hons) Statistics and Computer Science (Specials), Computer Science, Statistics
Chartered Institute of Management Accounting (CIMA) 2004 — 2007
Passed Finalist, Management Accounting
Royal College 1990 — 2004
Philips Lifeline January 2012 - Present
Philips Healthcare January 2007 - Present
GE Healthcare - Life Sciences July 2005 - January 2007
GE Healthcare - Diagnostic Imaging 2001 - 2005
GE Healthcare - Clinical Services 2000 - 2001
GE Healthcare & Baxter Healthcare 1990 - 2000
Skills
Six Sigma, Strategic Planning, CRM, Sales, Cross-functional Team..., Market Development, Leadership, Strategy, Operations Management, Team Management, Business Development, Medical Imaging, Management, Product Development, Integration, Healthcare, Account Management, Coaching, Product Launch, Capital Equipment, Product Management, Medical Devices, Marketing, Process Improvement, Healthcare Information..., Hospitals, Start-ups, Marketing Strategy, Cardiology, Product Marketing, Team Building, Sales Operations, New Business Development, Competitive Analysis, Global Marketing, Sales Management, Change Management, Selling, Business Strategy, Strategic Partnerships, P&L Management, Sales Process, Marketing Management, Pricing, Business Planning, Forecasting, Market Planning, B2B, Key Account Management, Direct Sales
Education
University of Pennsylvania
Bachelor of Arts
Harvard Business School (HBS) Executive Education
Leading Change and Organizational Renewal
Cornell University, School of Industrial and Labor Relations 2008 — 2009
Labor Relations – Collective Bargaining
Philips Lifeline February 2006 - September 2007
Shaw's Supermarkets 2000 - 2005
Shaw's Supermarkets 2000 - 2005
Education
University of Massachusetts, Amherst 1994 — 1997
Distribuidora America, S.A. 2009 - Present
Sovereign Bank April 2006 - February 2009
Oridion Medical 2002 - 2004
Philips Lifeline 2001 - 2002
Corporate Software & Technology 1997 - 2001
Skills
Marketing Communications, Marketing, Editing, Strategy, Customer Service, Banking, Business Development, Program Management, Corporate Communications
Education
Regis College
MS, Communications
Regis College
BA, Communications
Littelfuse 1998 - 2014
Philips Lifeline 1993 - 1997
Avery Dennison 1983 - 1993
Barnes & Noble 1976 - 1983
Imperial College London 1967 - 1976
Skills
Public Speaking, American History, Calligraphy, Military History, Living history, Heraldry, Botany, Biology, Medicinal Chemistry, Electrical Engineering, Freemasonry, Vexillology, Paleography
Education
Sheffield University 1962 — 1965
Bachelor of Science (B.Sc.), Biology & Chemistry
City of Westminster College 1973 — 1976
City & Guilds, Electrical Engineering
William Hulme's Grammar School 1955 — 1965
6 Advanced Level GCE, Science/Biology
Philips January 2013 - Present
Philips Lifeline October 2010 - January 2013
Direxxis June 2008 - September 2010
The Kessler Group July 2007 - June 2008
The Kessler Group August 2006 - July 2007
Canfield & Tack Printing July 2005 - August 2006
Skills
Direct Marketing, Direct Mail, Marketing Strategy, Variable Data Printing, Email Marketing, Offset Printing, Account Management, Digital Printing, Marketing Communications, Marketing, Product Marketing, Integrated Marketing, Trade Shows, Lead Generation, B2B, Advertising, Cross-functional Team..., Management
Education
Rochester Institute of Technology 2001 — 2005
Bachelor of Science (B.S.)
Philips Home Monitoring April 2012 - Present
Philips Remote Patient Monitoring January 2008 - April 2012
Philips Lifeline October 2000 - January 2008
New England Business Service 1996 - 2000
BayBank 1992 - 1996
Skills
Medical Devices, Process Improvement, Cross-functional Team..., Management, Team Building, Sales Operations, Strategic Planning, Sales, Healthcare, Strategy, Program Management, Product Development, Call Centers, Six Sigma, Product Management, New Business Development, Product Launch, Operations Management, Vendor Management
Education
University of Massachusetts at Lowell 1986 — 1991
Bachelor of Science in Business Administration, Business, Management, Marketing, and Related Support Services
Philips Lifeline December 2008 - Present
Philips lifeline 2008 - Present
IBM Global Services November 2003 - October 2007
Skills
Troubleshooting, Customer Service, Active Directory, Project Management, ITIL, Windows Server, SharePoint
Education
Seneca College of Applied Arts and Technology 2001 — 2003
Computer Technology/Computer Systems Technology
Seneca College of Applied Arts and Technology 2000 — 2003
Computer Systems Networking and Telecommunications
St. Jude Medical April 2014 - Present
Boston Scientific Corporation April 2011 - April 2014
Philips Lifeline October 2009 - April 2011
Still River Systems May 2008 - October 2009
Boston Scientific November 2004 - May 2008
Skills
Six Sigma, Root Cause Analysis, V&V, ISO 13485, Design Control, Manufacturing, Medical Devices, FDA, Quality System, CAPA, Failure Analysis, Cross-functional Team..., GMP, Product Development, ISO, ISO 14971, Design for Manufacturing, R&D
Education
University of Massachusetts at Lowell
Bachelor of Science (B.S.), Industrial Technology, Manufacturing Option
Wentworth Institute of Technology
Associate of Science (A.S.), Mechanical Design
Sun Nuclear Corporation March 2015 - Present
Philips Healthcare Cardiology Informatics July 2010 - December 2014
Philips Lifeline May 2008 - April 2010
Watson Pharmaceuticals May 2005 - April 2008
Parker Hannifin 1993 - 1999
Skills
Quality Management..., Risk Maagement, Change Control, Document and Records..., Corrective Actions, Preventive Actions, Root Cause Analysis, Quality Officer, Quality System Audits, Management, CAPA, Software Documentation, Auditing, Quality System, Testing, Risk Assessment, ISO 14971, Pharmaceutical Industry, Process Improvement, Regulatory Affairs, Software Development, Product Development, Cross-functional Team..., Document Management, Leadership, Quality Auditing, Strategic Planning, Computer System..., Quality Management, Microsoft Office, Quality Control, Complaints
Education
University of Puerto Rico 1970 — 1974
Bachelor of Arts (BA), Comparative Literature & Foreign Languages, Cum Laude
University of Puerto Rico-Rio Piedras
Bachelor's degree, Literature
Philips Lifeline HR ManagerTufts University School of Veterinary Medicine1998 - 2000
McLean Hospital 1984 - 1993
Education
University of Massachusetts, Amherst 1975 — 1976
M.ED., Education and Community Service
University of Massachusetts, Amherst 1968 — 1972
B.S., Psychology
Philips Lifeline July 2015 - Present
Philips Lifeline February 2015 - June 2015
Philips Lifeline August 2012 - January 2015
Philips Lifeline March 2010 - August 2012
Philips Lifeline January 2009 - March 2010
Philips Lifeline March 2007 - January 2009
Skills
Process Improvement, Team Building, Account Management, Troubleshooting, Sales Operations, Call Center, Customer Service, Coaching, Strategic Planning, Business Analysis, Employee Engagement, Leadership, Critical Thinking, Motivation, System Requirements, Personnel Management, Career Development, Data Analysis, Resource Allocation, Customer Satisfaction, Cross-functional Team..., Management, Training, Product Development, Business Process, Call Centers, Start-ups, Vendor Management, Sales Management, Customer Experience, CRM, Operations Management
Education
University of Massachusetts Boston 2003 — 2005
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
UMass Dartmouth 1996 — 1999
Philips Lifeline May 2015 - Present
Fidelity Investments August 2011 - May 2015
Fidelity Investments May 2007 - June 2010
Liberty Mutual Insurance December 1996 - October 2006
Skills
Database Marketing, Direct Marketing, Integrated Marketing, Digital Marketing, Email Marketing, Multi-channel Marketing, Customer Acquisition, Segmentation, Analytics, Interactive Marketing, Lead Generation
Education
University of Massachusetts Dartmouth 1991 — 1996
Bachelors, English Literature
Atlantic Health/Atlantic ACO April 2013 - Present
Barnabas Health July 2011 - February 2013
Philips Lifeline June 2010 - July 2011
UCB Pharma January 2002 - March 2010
ADP June 2000 - January 2002
Skills
Experienced Senior..., Physician Marketing, Healthcare Sales, Pharmaceutical Sales, B2B Sales, Consultative Selling..., New Business Development, Account Management, Product Launch, Territory Development, Senior Services, Home Health Care, Hospice, Data Analysis, Sales Prospecting, Mentoring, Strategic Planning, Team Building, Highly motivated..., Field Marketing, Brand Awareness, Value Based Selling, Needs Analysis, CRM, C Level Selling, Medical Device Marketing, PERS Experience, Medical Devices, Sales, Hospital Sales, Allergy, Managed Care, B2B, Leadership, Hospitals, Healthcare, Home Care, Sales Operations, Selling Skills, Asthma, Training, Healthcare Industry, Capital Equipment, Pharmaceutical Industry, Sales Effectiveness, Medicare, Building Relationships, Primary Care, Market Development, Physicians
Education
CMR Institute 2004 — 2006
CMR, Business In Healthcare
Rutgers University-New Brunswick 1996 — 2000
Bachelor's Degree, Psychology
Bose Corporation February 2013 - Present
Evergreen Solar June 2010 - August 2011
IDT Micronetworks May 2007 - February 2010
Philips Lifeline May 2006 - April 2007
Asterion August 2005 - May 2006
IPG Photonics May 2005 - August 2005
Sycamore Networks April 2004 - March 2005
Avici Systems October 1999 - December 2003
Fujitsu Nexion March 1995 - October 1999
InfraLAN Wireless BICC April 1991 - December 1994
Skills
Documentation, Manufacturing, Testing, Product Development, Troubleshooting, Debugging, Electronics, Problem Solving, Product Launch, Software Documentation, Hardware, Engineering, Quality Assurance, RF, Wireless, Test Equipment, PCB design, Semiconductors, Ethernet, Switches, Digital Signal..., IP, Soldering, Device Drivers, R&D, Wireless Networking, Routers, SDH, Failure Analysis, Linux, FMEA, C, Software Installation, Technical Support, Design of Experiments, Systems Engineering, TCP/IP, Lean Manufacturing, Process Simulation, Networking, Embedded Systems, Software Development, Cross-functional Team..., Six Sigma, C++, SPC, Process Engineering, Engineering Management, Root Cause Analysis, Solar Energy
Education
UMass Lowell 1989 — 2013
BSEE/CS
Worcester Polytechnic Institute 1987 — 1989
Electrical Engineering and Computer Science
North Bennett St Industrial School 1976 — 1977
Cert, Camera and Photo Technology and Repair
Control Data Institute 1970 — 1971
Cert, Computer technology and progamming
Philips Lifeline February 2015 - Present
Philips Lifeline October 2014 - January 2015
Ransford Environmental Solutions October 2014 - January 2015
Liberty Mutual 2009 - 2014
Liberty Mutual Insurance 1999 - 2009
Liberty Mutual Insurance 1998 - 1999
Working Assets (now CREDO) 1996 - 1998
Fleet Financial Group (now BANK OF AMERICA) 1992 - 1996
First Bank System (now US BANCORP) 1990 - 1992
Skills
Analytics, Segmentation, Database Marketing, Direct Marketing, Marketing Strategy, Integrated Marketing, Customer Acquisition, Strategic Planning, Product Management, Marketing, Vendor Management, Lead Generation, Cross-functional Team..., Market Research, Direct Mail, Email Marketing, Strategy, Mobile Marketing, Leadership, Multi-channel Marketing, Financial Services, B2B, Digital Marketing, Marketing Communications, Strategic Partnerships, Organizational..., Management, Digital Direct Marketing, Digital Strategy, CRM
Education
University of Pennsylvania - The Wharton School
Bachelor's Degree, Marketing
University of Pennsylvania - College of Arts & Sciences
Bachelor's Degree, Psychology
Doherty High School
Philips Lifeline December 2007 - Present
Skills
Medical Devices, Hospitals, Healthcare, Process Improvement, Cross-functional Team..., Troubleshooting, Team Building, Leadership, Account Management, Data Analysis, Training, Coaching, Project Management, Program Management, Sales Operations, Management
Education
Salem State University 1987 — 1991
BS, Psychology, Biology
OnPoint Technology Group May 2009 - Present
Health Watch May 2004 - December 2008
Philips Lifeline 2008 - 2008
Pioneer Medical Systems April 1980 - October 2004
Skills
Windows Server, Active Directory, Telecommunications, Hardware, Technical Support, Visio, Remote User Support, Vendor Management, Microsoft Exchange, Cross-functional Team..., Cloud Computing, Operating Systems, Windows
Education
University of Phoenix 2004 — 2007
BS, Information technology
Philips Lighting November 2013 - Present
Philips Lifeline January 2012 - October 2013
Philips Invivo Corporation April 2009 - December 2012
Philips Nederland, Internal Audit July 2007 - March 2009
Philips India, Internal Audit April 2005 - June 2007
Philips India Limited May 2003 - March 2007
Ambuja Realty Development Limited February 2002 - April 2003
Skills
Finacial Management, Financial Analysis, Auditing, Process Improvement, Internal Audit, Sarbanes-Oxley Act, Financial Controlling, Mergers & Acquisitions, Talent Management, Sales Compensation, SAP, JD Edwards, IT Audit, Finance, Financial Reporting, Financial Modeling, Strategic Financial..., Cross-functional Team..., Thought Leadership, Project Management, Emotional Intelligence, Conflict Management, Negotiation, Change Management, Management, Sales Operations, Sales Compensation..., Outsourcing, Budgets, CRM, Leadership, Program Management, Accounting, Consolidation, IFRS, Financial Planning, Strategy, Business Planning, Forecasting, Business Strategy, Internal Controls
Education
The Institute of Chartered Accountants of India 1999 — 2002
Chartered Accountant (CPA)
ISACA
Certified Information System Auditor (CISA)
Institute of Chartered Financial Analysts of India 2002 — 2002
Certified Treasury Management
Kolkata University 1997 — 2000
Bachelor of Commerce (B.Com.)
WWA Cossipore English School 1995 — 1997
Indian School Certificate Examinations
Philips Lifeline 2012 - Present
Volcano Corporation 2011 - 2012
Design Mentor 2010 - 2011
InterSystems Corporation 2008 - 2009
Dynamics Research Corporation 2007 - 2008
3M Touch Systems 2002 - 2007
3M Touch Systems 1999 - 2002
Teloquent Communications 1998 - 1999
Skills
LabVIEW, Labview, Test Automation, Testing, Debugging, C, Software Design, Visual Basic, Automation, Firmware, Test Planning, Software Documentation, Software Quality..., Manufacturing, Databases, Hardware, R&D, Medical Devices, Program Management
Education
University of Massachusetts Lowell
BSEE, Computer Engineering
Ascension Lutheran Church January 2015 - Present
Kidz Therapy Services April 2014 - Present
Right At Home October 2012 - June 2013
Parish Resource Center November 2010 - November 2012
Sara Companion services February 2012 - July 2012
Philips Lifeline September 2007 - September 2010
All Metro Emergency Response Systems October 1996 - September 2007
Skills
Event Management, Promotions, Customer Service, Non-profits, Customer Relations, Coordination, Planning, Writing, Healthcare, Project Planning, Nonprofits, Sales, Team Building, Public Speaking, Staff Development, Marketing, Fundraising, Event Planning, Training, Coaching, Leadership Development, Sales Operations, Management, Leadership, Community Outreach, Account Management
Education
SUNY Oneonta
BA
New Century Health 2014 - Present
Philips Healthcare 2011 - 2013
Philips Lifeline 2010 - 2011
Adecco March 2007 - July 2009
Robert Half International 2005 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, OSHA Certified, Concur, ConceptDraw Suite, QuickBooks, SAP, Business Correspondence, Compliance, Event Management, Event Planning, Large Scale Events, Travel Management, Calendar Management, SharePoint, Outlook, MindManager
Education
Southern New Hampshire University 2012 — 2015
Bachelor's degree, English Language and Literature, General, Communications with a focus in Professional Writing, 3.6
Minuteman 2001 — 2005
High School Diploma, Pre-Engineering
UMass Medical School February 2015 - Present
UMass Medical School January 2014 - February 2015
UMass Medical School October 2012 - January 2014
New England Conservatory April 2009 - September 2012
Philips Lifeline January 2007 - April 2009
W.A. Wilde June 2005 - January 2007
Skills
Compensation, Writing, Editing, Recruiting, Employee Benefits, Social Media, Employee Relations, Customer Service, Non-profits, Benefits Administration, Training, Microsoft Office, Event Planning, Coaching, Budgets, Microsoft Excel, HR Policies, Deferred Compensation, PowerPoint, Management
Education
University of Massachusetts Dartmouth 2000 — 2003
BA, English-Writing and Communications
Philips Lifeline September 1988 - May 1993
isi systems October 1984 - September 1988
ISI October 1984 - September 1988
Skills
Microsoft Office, Microsoft Word, Outlook, Microsoft Excel
Education
University of New Hampshire - Whittemore School of Business and Economics 1979 — 1983
BS, Business Admn., psychology
Gentiva Health Services February 2012 - Present
Philips Lifeline June 2009 - October 2011
Lifeline Rhode Island September 1998 - June 2009
Boys and Girls Clubs of America September 1988 - September 1998
Skills
Territory Planning, Community Marketing, Program Management, Consultative Selling, Listening Skills, Teamwork, Collaborative, Training & Development, Sales Operations
Education
Salem State College 1980 — 1984
BS, Psychology
UMass Memorial Health Care September 2015 - Present
Philips Healthcare, Home Monitoring June 2015 - Present
Philips Healthcare, Home Monitoring October 2007 - June 2015
Philips Healthcare, Lifeline May 2003 - September 2007
Philips Lifeline May 2002 - April 2003
Unum September 2000 - April 2002
Skills
Organizational..., Training, Employee Engagement, Process Improvement, Change Management, Leadership, Coaching, Leadership Development, Team Building, Performance Management, Program Management, Business Analysis, Facilitators, Cultural Transformation, Strategy, Employee Training, Corporate Communications, Career Development, Instructor-led Training, Software Documentation, Mentoring, Workshop Facilitation, Organizational..., Talent Management, Instructional Design, Captivate, Needs Analysis, Performance Consulting, Information Mapping, Gap Analysis, Experiential Learning, Business Process Mapping, Learning Management, Blended Learning, Lean Tools, Lean Thinking, Process Mapping, Strategy Facilitation, Training Managment, Continuous Improvement
Education
Southeastern Louisiana University
Bachelor of Arts (B.A.), Management
Philips Lifeline September 2013 - June 2015
Philips Lifeline April 2012 - September 2013
DynCorp International June 2011 - February 2012
DynCorp International February 2011 - June 2011
United States Air Force December 2000 - December 2010
Skills
Troubleshooting, Medical Devices, Team Building, Cross-functional Team..., Customer Service, Call Centers, Process Improvement, Software Documentation, Sales Operations, Account Management, Customer Satisfaction, Healthcare, Quality Assurance, Leadership, Training
Education
University of Phoenix 2012 — 2015
Bachelor of Science (B.S.), Information Technology
Nashoba Valley Technical High School 1998 — 2000
High School Diploma and Cetificate of Proficiency, Electronics and Robotics
Philips Lifeline August 2008 - Present
Pak Lau & Asscoiates Chartered Accountant January 2006 - April 2008
Statistics Canada June 2006 - March 2008
Living Realty Inc., Brokerage June 2004 - August 2006
H&R Block January 2005 - April 2005
RBC Insurance January 2000 - January 2005
Skills
Customer Service, Customer Satisfaction, Team Building
Education
The Hong Kong Polytechnic University
Business
Apex Animal Hospital July 2012 - Present
APEX of St. Peter's Hospital January 2008 - April 2012
Philips Lifeline 2008 - 2012
Skills
Microsoft Office, Strategic Planning, Customer Service, Public Speaking, Teaching, Management
Education
Capital High School 1999 — 2002
High School Diploma
University of Montana-Helena College of Technology