PSCU Company
Industry: Credit union company
DescriptionPSCU is the largest credit union service organization in the United States. The organization was founded in 1977 and is based in St. Petersburg, Florida. Headquarters: St. Petersburg, Florida, United States Number of employees: 1,700 Founded: 1977 CFO: Brian Caldarelli Subsidiaries: Lumin Digital, Cu Recovery, Inc., The Loan Service Center, Inc. Type of business: Privately held company
PSCU List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at PSCU. You can filter them based on skills, years of employment, job, education, department, and prior employment.
PSCU Salaries. You can even request information on how much does PSCU pay if you want to. Learn about salaries, pros and cons of working for PSCU directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
467 PSCU employees in database. Find out everything there's to know about PSCU employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
PSCU Employees
PSCU July 2014 - Present
PSCU November 2005 - July 2014
SunTrust Bank August 2005 - November 2005
Skills
Credit, Credit Cards, Banking, Call Centers, Loans, Debit Cards, Customer Service, Relationship Management, Business Analysis, Financial Services, Requirements Analysis, Portfolio Management, Project Management, Leadership, Management
Education
St. Petersburg College 2008 — 2014
Bachelor of Business Administration (BBA), Marketing
New Era University 1994 — 1998
Bachelor's degree, Marketing
PSCU August 2010 - Present
Skills
Customer Service, Sales, Coaching, Accounts Receivable, Telephone Skills, Call Centers, Credit Cards, Financial Services, Banking, Credit, Payments, Customer Experience, Microsoft Office, Outlook, Microsoft Excel, Team Leadership, Microsoft Word, Process Improvement
Education
Roger Williams University School of Law
Doctor of Law (JD)
Rhode Island College
Bachelors of Arts, Philosophy
Woonsocket High School
PSCU 2001 - Present
CSC Consulting 1999 - 2001
IVANS 1997 - 1999
INVEST Financial 1994 - 1997
Main Street Mortgage 1992 - 1994
Skills
Enterprise Architecture, IT Strategy, Integration, Financial Services, Enterprise Software, Business Analysis, Strategy, Product Management, Project Management, Vendor Management, Leadership, Business Development, SDLC, E-commerce, IT Service Management, Management, Security, Disaster Recovery, Process Improvement, Analysis, Credit Cards, SharePoint, Software Development, SaaS, Program Management, Business Intelligence, Cross-functional Team..., Payments, Electronic Payments
Education
St. Petersburg College 1986 — 1989
CareTech Solutions August 2013 - Present
Silicon Alley Recyclers July 2013 - September 2013
PSCU 2008 - 2013
Michigan Institute of Real Estate 1997 - 2013
Bank of America November 2005 - March 2008
Skills
Investigative..., Risk Management, Authentication & Access..., Analytical and factual..., Regulatory Compliance, Over 25 years of..., Communicating with..., Financial Services, Banking, Teamwork, Training, Customer Service, Leadership, Troubleshooting, Customer Satisfaction, Microsoft Excel, Outlook, CRM, Microsoft Word, Coaching, Microsoft Office, PowerPoint, Visio, Active Directory, Microsoft SQL Server, Analysis, Management, Sales, Team Building, Team Leadership, Process Improvement
Education
Macomb Community College 2008 — 2011
Associate’s Degree in IT Professional of Applied Science, Microsoft Office, SQL, HTML, Linux, Networking, Computer Security, Database Concepts, Visio, 3.7
MCAR School of Real Estate 1997 — 2013
Realtor Licenses, Real Estate
Eisenhower High 1976 — 1979
Diploma, General Studies, Accounting
PSCU August 2013 - Present
Central Vacuum Stores February 2013 - August 2013
RE/MAX Metro April 2011 - February 2013
ITT Technical Institute April 2011 - December 2011
Central Vacuum Stores March 2005 - December 2010
Central Vacuum Stores October 2003 - March 2005
Raymond James Financial Inc. March 2003 - October 2003
Raymond James Financial Inc. July 1999 - March 2003
Skills
Excel, Microsoft Office, Word, Outlook, Research, Spanish, Problem Solving, Photoshop, Administration, Microsoft Word, Management, Microsoft Excel, System Administration, Customer Service, Nonprofits, Process Improvement, Editing, Leadership, Data Entry, Project Management, Team Building, PowerPoint, Social Media, Event Planning
Education
St. Petersburg College 2004 — 2006
Certificate, Web Design
St. Petersburg College 2000 — 2004
Associates, Humanities
PSCU February 2014 - Present
ING U.S. 2007 - 2013
Resource Global Professionals 2002 - 2007
Novoste Corporation 2000 - 2002
Harbor Dental & eCheck-up.com 1998 - 2000
First Physician Care (FPC) 1995 - 1998
EY 1983 - 1988
Skills
Financial Risk, Risk Management, Internal Audit, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Process Improvement, Internal Controls, Auditing, Banking, Strategic Financial..., Finance, Cash Management, Insurance, Corporate Finance, Enterprise Risk..., IFRS, Financial Modeling, Change Management, Mergers & Acquisitions, Sarbanes-Oxley, Managerial Finance, Analysis, US GAAP, Accounting, Business Process..., Financial Accounting, Leadership, Critical Thinking, Business Transformation, Developer of People, Building Relationships, Complex Project..., Due Diligence, Cash Flow, SEC filings, Financial Audits, Budgets, Revenue Recognition, Team Leadership
Education
Kennesaw State University - Michael J. Coles College of Business
Bachelor of Business Administration (B.B.A.), Accounting, summa cum laude
PSCU 2014 - Present
The Catalyst Agency LLC January 2013 - Present
Online Appointments March 2012 - Present
JTS Health Partners October 2013 - April 2014
Skills
Research, Microsoft Excel, Microsoft Office, Advertising, Social Media Marketing, Social Media, Marketing Strategy, Marketing, Strategic Planning, Public Speaking, Team Building, Business Strategy, Customer Service, Event Planning, Project Management, Email Marketing, Web Design, Online Advertising, SEO, Social Networking, Sales, Online Marketing
Education
International Academy of Design and Technology-Tampa 2012 — 2013
Associate's degree, Graphic Design
PSCU October 2014 - Present
PSCU August 2012 - October 2014
PSCU August 2006 - August 2012
PSCU August 2001 - August 2006
Sagent Technology January 1998 - August 2001
Skills
SDLC, Project Management, Management, Business Analysis, Business Intelligence, Agile Methodologies, Integration, Process Improvement, Leadership, Vendor Management, E-commerce, Testing, Software Documentation, SharePoint, Program Management, Requirements Gathering, PMP, Data Warehousing, Risk Management, Software Development, Business Requirements, ITIL, Requirements Analysis, Team Building, Financial Services, Information Technology, Software Project..., Enterprise Architecture, PMO, Business Process, Analysis, MS Project, Business Process..., Credit Cards, IT Strategy, Enterprise Software, Project Portfolio..., Strategy, Disaster Recovery, Project Delivery, Scrum, Product Management, Product Development, IT Operations, Product Innovation, Product Launch, Executive Management, Mentoring, Change Management, Coaching
Education
Liberty University
Bachelor's Degree, Business Management
International Academy of Design and Technology-Tampa
Associate's Degree, Merchandising and Marketing
Chamberlain High School, Tampa, FL
High School, Business, Management, Marketing, and Related Support Services, Honor Roll
PSCU December 1996 - Present
Skills
Windows 7, Windows 7 Migration, Apple OS, Microsoft Applications, Change Management, Servers, A+ Certified, Dell Computers, Active Directory, Windows Server, Altiris, Apple Remote Desktop, AnyDoc, Citrix, Citrix Metaframe, Windows Home Server, SharePoint, Solarwinds, SCCM, Apple Safari, Windows 8, VMware, Microsoft Exchange, Red Hat Linux, VPN, Network Administration, Disaster Recovery, Network Security, LAN-WAN, CompTIA Network+..., Software Documentation
Education
St. Petersburg College 1991 — 1993
Information Technology
ITT Technical Institute-Tampa 1988 — 1990
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Orion Health August 2015 - Present
PSCU April 2014 - August 2015
PSCU August 2013 - April 2014
Power-One August 2012 - August 2013
Newtek December 2011 - August 2012
San Juan County Sheriff's Office July 2006 - March 2011
Skills
Active Directory, Windows Server, Troubleshooting, Technical Support, TCP/IP, Disaster Recovery, IIS, Windows, VPN, System Administration, Hardware, Servers, Computer Hardware, VMware, Testing, Firewalls, Security, Linux, Web Development, XP, Microsoft Service..., Microsoft Configuration..., Virtualization, Cisco VoIP, Cisco UCS, Cisco Call Manager, Cisco UCCX, Cisco Routers, Visual Studio, .NET, CommVault, Backup Exec, Cisco Unified..., JBoss Application Server, Red Hat Linux, JBoss EAP, Java Enterprise Edition, Microsoft IIS Web Farm, Load Balancing, Tomcat, Apache, Enterprise Scheduler, DNS, SharePoint
Education
San Juan College
Associate of Computer Science, Computer Science
PSCU September 2013 - Present
PSCU September 2013 - Present
Capital One April 2008 - October 2012
Capital One April 2008 - September 2012
Skills
Banking, Credit, Credit Analysis, Credit Risk, Cross Selling, Mortgage Lending, Customer Service, Risk Management, Credit Cards, Relationship Management
Education
Center for employment training 2006 — 2006
Business of technology , Certification in Business of Technology
San Diego City College 1996 — 1998
Business/Office Automation/Technology/Data Entry
Edward Tilden High School 1991 — 1995
High School Diploma, General education
Wells Fargo December 2013 - Present
PSCU February 2012 - November 2013
Freeport-McMoRan Copper & Gold Inc. October 2011 - February 2012
Honeywell Aerospace October 2006 - October 2011
United States Army Reserve July 2001 - July 2009
Honeywell Information Systems May 2006 - October 2006
Skills
SharePoint, Project Portfolio..., Business Analysis, Program Management, Six Sigma, Procurement, Team Building, Supplier Negotiation, Strategic Sourcing, PMP, Supply Management, Process Improvement, Account Management, Project Management, PMO, Cross-functional Team..., Vendor Management, Change Management, Business Process..., Project Planning, SDLC, Risk Management, Supply Chain Management, Contract Negotiation, Management Consulting, Agile Methodologies, Information Technology, SharePoint Designer, Product Development, MS Project, Visio, Requirements Analysis, Integration
Education
University of Phoenix 2007 — 2008
MBA, Information Systems & Technology Management, Magna Cum Laude
Saint Xavier University 1997 — 2003
Bachelor of Business Administration (B.B.A.), Management Information Systems, 3.0
Microsoft
Microsoft class
Infosys June 2013 - Present
Office Depot March 2013 - June 2013
McKesson Provider Technologies November 2012 - March 2013
PSCU June 2012 - October 2012
Wipro Technologies October 2007 - May 2012
Mahindra Satyam June 2005 - September 2007
Ministry of Defence of India July 2003 - June 2005
Skills
PL/SQL, Requirements Analysis, Solution Architecture, SDLC, Enterprise Architecture, Java Enterprise Edition, Weblogic, Web Services, Software Project..., SOA, Spring, Hibernate, Agile Methodologies, Oracle, Struts, Project Management, Business Analysis, SQL
Education
Manipal Academy of Higher Education 1999 — 2003
Bachelor of Information Technology, Information Technology
The National Society of Collegiate Scholars August 2011 - Present
PSCU October 2011 - February 2012
Zio's Italian Kitchen April 2011 - October 2011
Zio's Italian Kitchen April 2011 - October 2011
Convergys July 2010 - April 2011
McDonald's Corporation June 2006 - February 2011
Skills
Fundraising, Community Outreach, Social Media, Facebook, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Student Leadership, Psychology, Customer Service, Leadership, Student Affairs, Organization, Social Media Marketing, Teamwork, Photoshop, Google+, Outlook, Youth Development, Event Planning
Education
Kaplan University 2011 — 2015
Bachelor of Science (BS), Psychology
PSCU January 2015 - Present
Ifbyphone May 2014 - January 2015
inLighten January 2010 - May 2014
CareerBuilder.com August 2007 - January 2010
inLighten June 2004 - August 2007
inLighten January 1999 - February 2004
inLighten June 1995 - January 1999
Skills
Sales Process, SEM, Selling, Account Management, Cold Calling, Enterprise Software, Google Adwords, New Business Development, Sales Operations, Business Development, Direct Sales, Sales, Lead Generation, Negotiation, Leadership, B2B, SaaS, Management, Sales Management, Email Marketing, Team Building, Training, Team Management, Marketing Strategy, Solution Selling, Business Intelligence, Start-ups, Online Advertising, Recruiting, CRM
Education
Southern Illinois University, Carbondale 1986 — 1990
BA, Economics
717 Parking Enterprises October 2014 - Present
StaffEx February 2014 - Present
PSCU October 2012 - April 2013
Olga's Kitchen April 2006 - October 2012
Detroit Medical Center August 2011 - November 2011
Skills
Human Resources, Customer Service, PowerPoint, Teamwork, Leadership, Microsoft Word, Microsoft Excel, Training, Time Management, Data Entry, Interviews, Screening Resumes, Payroll, Management, Public Speaking, Employee Relations, Recruiting, Outlook, Accounting, Customer Satisfaction
Education
Oakland University 2007 — 2011
Bachlors of Science, Human Resource Development
Oakland University 2007 — 2011
Bachelor's degree, Human Resources Development
West Bloomfield High School
QUADRAS April 2015 - Present
PSCU September 2013 - April 2015
Tampa Bay Times - Times Publishing Co June 2013 - September 2013
Electronic Data, Incorporated October 2008 - May 2013
Nanavati Consulting, Inc. August 2006 - September 2008
Xerox July 2000 - August 2006
CIBER November 1999 - July 2000
Lockheed Martin June 1999 - October 1999
Alstom Transport March 1997 - September 1999
Skills
Java, Process Improvement, Design Patterns, Enterprise Architecture, Automation, Integration, Requirements Analysis, Java Enterprise Edition, Web Services, XML, JSP, Software Development, Master Data Management, Maximo, Spring, Oracle SQL, MySQL, WebSphere Application..., WebSphere MQ, Weblogic, Tomcat, Struts, Dojo, JavaScript, Ant, SOAP, REST, Relational Databases, PL/SQL, Software Project..., Microsoft SQL Server, SQL, EAI, SDLC, .NET, Eclipse, Oracle, Testing, Web Applications, Websphere, DB2, C#, Databases, Maven, PHP, Business Process, WebSphere, Spring Framework
Education
Rochester Institute of Technology 1994 — 1999
BS, Computer Science
PSCU January 2015 - Present
American Express May 2006 - Present
AMERICAN EXPRESS, LATIN AMERICA & CARIBBEAN HEADQUARTERS July 2003 - April 2006
AMERICAN EXPRESS, LATIN AMERICA HEADQUARTERS September 1999 - June 2003
AMERICAN EXPRESS, LATIN AMERICA HEADQUARTERS October 1996 - September 1999
BARNETT BANK OF SOUTH FLORIDA January 1994 - October 1996
VISA INTERNATIONAL, LATIN AMERICA REGION November 1992 - December 1993
SOUTHEAST BANK June 1990 - April 1992
Skills
Financial Modeling, Re-engineering, Financial Risk, Corporate Finance, Project Management, Business Analysis, Financial Analysis, New Business Development, Budgets, Strategic Financial..., Credit, Pricing, Relationship Management, Business Planning, Banking, Credit Cards, Risk Management, Mergers & Acquisitions, Analytics, Forecasting, Internal Controls, Payments, Financial Reporting, Sarbanes-Oxley Act, Strategy, Strategic Planning, Finance, Microsoft Excel, Investment Strategies, Business Strategy, Contract Negotiation, Accounting, Financial Services, Analysis, Portfolio Management, Leadership, Executive Management, Investments, Managerial Finance, Financial Forecasting, Variance Analysis
Education
Nova Southeastern University
Masters, International Business
Louisiana State University
Bachelor's, Finance
GE Capital March 2014 - Present
Premier Pain Management 2011 - 2013
Lincare Holdings, Inc 2006 - 2010
PSCU 2001 - 2003
Skills
Operations Management, Quality Assurance, Management, Process Improvement, Healthcare, Microsoft Office, Microsoft Excel, Strategic Planning, Customer Service, Team Building, Budgets, Leadership, Inventory Management, Training, Process Scheduler, Team Leadership, Customer Satisfaction, Time Management, Coaching, Project Planning, Sales, Access, Negotiation, Employee Training, PowerPoint, SharePoint, Insurance, Account Management, Outlook, Sales Operations, Teamwork, Program Management, Administration, Call Centers, Recruiting, Human Resources, Supervisory Skills, Data Entry, Employee Relations
Education
University of Arizona 2012 — 2012
Certification, Microsoft Office 2010
Mesa Community College
Course Work, Associate in Applied Science - Interior Design
University of Phoenix
Course Work, Business Administration and Management, General
Dell Rapids Public Schools
Dell Rapids Public Schools
Southeast Technical Institute
Certificate Clerical Operations, Accounting Technology/Technician and Bookkeeping, Trade School
Rodan + Fields Dermatologists May 2011 - Present
Professional Management Consulting Group 2005 - 2009
Make-A-Wish Foundation of Michigan July 2000 - January 2005
C & C Consulting February 1995 - August 2000
PSCU 1990 - 1995
Michigan National Bank 1986 - 1990
Professional Lessors, Inc. 1985 - 1989
Unisys 1978 - 1986
Skills
Global Business..., Project Management, Organizational..., Operations Management, Strategic Planning, Logistics Management, Corporate Governance, Cross-functional Team..., Accounting, Forecasting, Facilities Management, Policy Analysis, Governance, Grant Writing, Procedure Development, Corporate Communications, Key Account Management, Account Management, Sales Management, Team Leadership, Consulting, Sales Operations, Direct Sales, Sales Presentations, Curriculum Design, Curriculum Development, Organizational Design, Presentations, Public Speaking, Event Planning, Event Management, Fundraising, Corporate Events, Proposal Writing, Training Facilitation, Program Facilitation, Team Building, Project Delivery, Procedure Manuals
Education
University of Phoenix 2004 — 2005
Master of Global Management / Business Administration, Organizational Leadership, Operational Management, Project Management
Ohio Northern University
Bachelor of Business Administration (B.B.A.), Accounting, Finance, and Business Management
Veredus June 2015 - Present
Catalina Marketing March 2000 - May 2015
Catalina Marketing September 2013 - April 2015
Catalina Marketing March 2010 - September 2013
Catalina Marketing July 2001 - November 2002
Excel Premier Services October 1999 - March 2000
Capital One February 1998 - October 1999
TEKsystems June 1995 - March 1997
Access Media Group October 1994 - June 1995
PSCU 1992 - 1994
Skills
Disaster Recovery, Cloud Computing, Firewalls, Network Security, Cisco Technologies, Virtualization, Data Center, Enterprise Architecture, Penetration Testing, VPN, Security, Information Security, IT Management, IT Strategy, VoIP, Business Continuity, Team Leadership, Load Balancing, WAN, DHCP, Identity Management, DNS, Information Security..., TCP/IP, Architecture, ITIL, Troubleshooting, VMware, LAN-WAN, Vendor Management, Networking, Network Architecture, Network Engineering, Windows Server, System Administration, Switches, Network Administration, Routers, CISSP, Cisco IOS, Computer Security, Microsoft Exchange, Enterprise Software, Information Technology, Routing, Network Design, Servers, Software Documentation, Vulnerability Assessment, Technical Support
Education
University of Phoenix
Samford University
PSCU May 2015 - Present
CoaLogix January 2014 - May 2015
Self employed August 2013 - December 2013
University of South Florida January 2010 - July 2013
Lennox International October 1999 - November 2000
Deloitte & Touche September 1995 - August 1999
Skills
CPA New York State..., Sarbanes-Oxley Act, Accounting, Auditing, Financial Analysis, Budgets, GAAP, Managerial Finance, Financial Statements, Variance Analysis, Management, Project Planning, Internal Controls, Financial Reporting, Banking, Microsoft Excel, Forecasting, Microsoft Office, Process Improvement, Mergers & Acquisitions, Strategic Planning, Business Process..., Nonprofits, Public Speaking, Due Diligence, Financial Accounting
Education
Saint John Fisher College 1991 — 1995
B.S., Accounting
Quicken Loans May 2015 - Present
Comerica Bank November 2014 - May 2015
PSCU June 2013 - October 2014
PSCU May 2011 - June 2013
Skills
Help Desk Support, Customer Support, Financial Services, Team Management, High Level Of Accuracy, Customer Service, Microsoft Office
Education
Oakland University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Finance, General
Northern Michigan University 2010 — 2011
PSCU April 2013 - Present
PSCU April 2007 - March 2013
PSCU April 2002 - April 2007
CarMax July 1999 - December 2005
Key Financial Services September 1999 - February 2002
Skills
Forecasting, Problem Solving, Customer Service, Customer Relations, Documentation, Analysis, Research, Mentoring, Credit Cards, Credit, Software Documentation, Debit Cards, Financial Services, Management, Payment Card Processing, Payments, Product Management, Budgets, Program Management, Risk Management
Education
Johnson and Wales University 1993 — 1995
Associates, Paralegal Studies
East Providence Senior High 1988 — 1991
Diploma, College Course
PSCU October 2011 - February 2013
Bisco Ltd December 2009 - June 2011
Esurance May 2007 - March 2009
Bright House Networks March 2004 - October 2006
Schneider Insurance Agency December 2001 - January 2004
GEICO Insurance Company January 1998 - January 1999
Skills
•Exceptional and..., •Resourceful and..., •Exhibits excellent..., •Excels in employee..., •Computer...
Education
Everest University
Bachelors Degree, Business Marketing
Nassau Community College
Associates Degree, Liberal Arts
PSCU August 1989 - Present
Comerica Bank July 1983 - August 1989
Skills
Settlement, Credit Cards, Data Analysis, Project Recovery
Education
Macomb Community College 1982 — 1985
Associate's degree, Accounting and Business/Management
Complete Nutrition June 2011 - July 2012
Leadership Resources June 2008 - February 2010
PSCU June 2007 - June 2008
First Data Corporation August 2001 - June 2007
Skills
B2B, Business Development, Business Strategy, Leadership, Leadership Development, Team Building
Education
University of Nebraska-Lincoln 1996 — 2000
Bachelor of Science (BS), Management Information Systems
Northwestern University 1992 — 1994
PSCU January 2012 - Present
PSCU Financial Services July 2010 - December 2011
PSCU Financial Services September 2004 - July 2010
DaimlerChrysler Financial Services August 2001 - September 2004
EDS, an HP Company August 1998 - May 2001
DFCU Financial 1991 - August 1998
Manufacturers National Bank 1983 - 1991
Skills
Credit, Account Management, New Business Development, Strategic Planning, Credit Unions, Banking, Credit Cards, Salesforce.com, Management, Debit Cards
Education
Madonna University 1991 — 1999
MBA and BS
Business - Technology Guidance Associates, LLC. May 2008 - Present
Private Content Designer and Trainer for ISACA Events October 2009 - Present
ISACA - West Florida Chapter April 2012 - Present
West Florida ISACA June 2009 - Present
Volunteer Content Contributor/SME for ISACA July 2008 - Present
Independent UnFranchise Owner MarketAmerica.com/Shop.com September 2012 - Present
Tampa Bay Florida IT Apprenticeship Committee August 2012 - January 2014
Pinellas Savings for Classrooms Technology Committee February 2013 - August 2013
PSCU August 2009 - August 2013
PSCU-FS March 2007 - August 2009
Skills
Information Security, Business Analysis, Budgets, Financial Risk, ERP, Auditing, Project Management, IT Audit, IT Risk Management, MS Project, Business Process..., Training Delivery, Content Design, Peer Mentoring, Integration, Programming, Business Process..., Process Improvement, Information Technology, Business Continuity, Sarbanes-Oxley Act, Risk Management, Program Management, Risk Assessment, COBIT, Security, Disaster Recovery, ITIL, PMP, CISA, Information Security..., SharePoint, Business Process, Internal Audit, Enterprise Risk..., Software Documentation, Access, Project Planning, Data Analysis, Six Sigma, Analysis, Governance, Management, Quality Assurance, Enterprise Architecture, CISM, Business Continuity..., Business Process..., Project Portfolio..., SDLC
Education
Villanova University 2011 — 2011
Certificate, Six Sigma Black Belt w/ Lean
Minitab training 2010 — 2010
Villanova University 2009 — 2009
Certificate, Six Sigma Green Belt
Kaplan University 2008 — 2009
Certificate, Risk Management
Mount Mercy College 1986 — 1991
Bachelor of Science, Management
Mount Mercy University 1986 — 1991
BA, Business Manaegment
Kirkwood Community College 1982 — 1985
Associate of Arts, Liberal Arts and Sciences/Liberal Studies
Kennedy High School 1979 — 1983
Jefferson High School Cedar Rapids
Torpey Technology January 1995 - Present
PSCU May 2014 - December 2014
JPMorgan Chase January 2014 - April 2014
Bank of America August 2012 - January 2014
Tampa Bay Times - Times Publishing Co April 2012 - August 2012
Bank of America February 2010 - February 2012
JP Morgan Chase May 2004 - November 2008
JPMorgan Chase May 2003 - May 2004
Danka Office Imaging October 2002 - May 2003
JP Morgan Chase May 1995 - September 2002
Skills
Microsoft Certified..., CompTIA A+ Certified..., CompTIA Network+..., IBM Certified..., IBM Certified..., Cisco Certified Network..., DHCP, CCNA, Microsoft Exchange, Active Directory, Technical Support, Security, Servers, DNS, Lotus Notes, Network Administration, Incident Management, VPN, Disaster Recovery, CompTIA, Project Management, Hardware, Microsoft SQL Server, Troubleshooting, Databases, Data Center, Operating Systems, Windows Server, System Deployment, Networking, Management
Education
Nassau Community College 1984 — 1986
AAS, Information Technology
Presidio July 2014 - Present
PSCU February 2014 - June 2014
J.P. Morgan November 2012 - November 2013
Jabil May 2012 - December 2012
Pinellas County Government April 2011 - December 2011
Pinellas Suncoast Transit Authority October 2009 - June 2011
Fidelity National Information Services March 2007 - April 2008
AT&T Global networks May 1999 - June 2006
IBM November 1992 - April 1999
Skills
Software Documentation, PMP, ITIL, Disaster Recovery, Project Management, Process Improvement, Program Management, Business Analysis, Project Planning, Strategic Planning, Team Building, Integration, Microsoft Office, MS Project, Visio, Team Leadership, Troubleshooting, Vendor Management, Change Management, Security, SDLC, Requirements Analysis, Software Project..., SharePoint, PMO, Project Portfolio..., Business Process..., Telecommunications, Resource Management, Project Delivery, Data Center, Requirements Gathering, Testing, Infrastructure, IT Service Management, IT Management, Information Technology, Business Process, Cross-functional Team..., IT Strategy, Enterprise Architecture, Quality Assurance, Business Process..., Certified Project..., Networking, Firewalls, Agile Methodologies, Databases, CRM, VoIP
Education
St. Petersburg College 2011 — 2011
Certificate, IT Security
St. Petersburg College 1991 — 1993
AS, Information Technology
University of West Florida 1983 — 1985
Master, Public Adminstration
Southeastern Louisiana University 1976 — 1980
B.A., Government
PSCU September 2007 - Present
Fidelity National Information Services August 2005 - September 2007
J.P Morgan Chase February 2002 - August 2005
The Walt Disney Company September 1997 - February 2002
Skills
Credit Cards, Financial Services, Banking, Payments, Business Analysis, Risk Management, Financial Analysis, Call Centers, Debit Cards, Vendor Management, Customer Service, Payment Card Processing, Electronic Payments, Merchant Services, Loss Mitigation, Customer Experience, Customer Retention, Chargebacks, Analytics, Fraud, Payment Systems, Transaction Processing, Mobile Payments, Payment Industry, Finance, Acquiring, Business Relationship..., Online Fraud, E-commerce, Payment Cards, Payment Services, Credit Card Transaction..., Credit Card Fraud, Settlement, Data Security, Financial Regulation, Anti-fraud, Credit Card Analytics, Compliance Monitoring, Risk Analytics, Information Security, Debt Management, Telephone Skills, Customer Satisfaction, Credit Bureau, Complaince
Education
Pasco-Hernando State College 2011 — 2015
Associate of Science (AS), Paralegal
Nassau Community College 1994 — 1996
Liberal Arts Major, Liberal Arts and Sciences/Liberal Studies
The Culinary Institute of America 1979 — 1981
Associate's degree, Occupational Food Service
AudaExplore February 2015 - June 2015
GENPACT January 2015 - January 2015
EPITEC, INC. September 2014 - December 2014
Aerotek June 2014 - September 2014
Sutherland Global Services December 2013 - May 2014
Fountain Park North July 2010 - February 2014
PSCU February 2013 - April 2013
Kohl's Department Stores April 2012 - June 2012
Skills
Consulting, Typing, Organization, Customer Support, Microsoft Office, Customer Retention, Leadership, Document Management, Gatekeeper, Accounting, Troubleshooting, Problem Solving, Proficient Typing Skills, Self-driven, Self-starter, Bilingual-English/Spanis..., Customer Experience, Adaptability, Administrative..., Project Management, Appointment Scheduling, Account Management, Sales Operations, Filing, Internet Banking, Visual Basic, Dreamweaver, Microsoft SQL Server, Internet Troubleshooting, Customer Service, Customer Satisfaction, Customer Oriented, Multi Tasking, Self-confidence, Advertising, Sales, Marketing, Email Clients, Phone Etiquette, Professional Services, Access, Call Centers, Inbound Lead Generation, Outbound Marketing
Education
Kaplan University 2009 — 2014
Bachelor of Science (BS), Information Technology
Tolt Solutions July 2015 - Present
Computer Task Group April 2013 - April 2015
Century 21 Coast to Coast October 2012 - February 2013
VeriFone, Inc February 2005 - August 2011
All Children’s Hospital December 2003 - November 2004
PSCU January 2001 - June 2003
Skills
Regression Testing, Quality Assurance, Test Planning, Test Cases, XML, Testing, Manual Testing, Software Quality..., User Acceptance Testing, Software Documentation, Databases, Linux, Scrum, System Testing, Web Applications, Agile Methodologies
Education
Bob Hogue School of Real Estate 2011 — 2011
St. Petersburg College
Associate of Arts, Computer programming and Information Systems
Apollidon Learning April 2013 - Present
PSCU April 2012 - August 2012
Xerox October 2011 - April 2012
Xerox August 2009 - April 2012
K/P Corporation September 2004 - August 2009
Raine Consulting Inc. September 1997 - September 2004
RR Donnelley 1991 - 1997
Skills
P&L, Multi-channel Marketing, Direct Marketing, New Business Development, Account Management, Strategic Partnerships, Strategic Planning, Marketing Communications, Product Marketing, Cross-functional Team..., Integrated Marketing, Sales Management, Product Management, Lead Generation, Business Development, Digital Marketing, Marketing, Database Marketing, Income Statement, Sales, Management, Strategy, Analytics, Business Strategy, Product Development, CRM, Leadership, Cloud Computing, Enterprise Software, Salesforce.com, Management Consulting, Sales Process, Start-ups, Entrepreneurship, SEO, Business Planning, Outsourcing, Team Building, Consulting, Program Management, E-commerce, Marketing Automation, Competitive Analysis, SaaS
Education
York University 1984 — 1987
MBA, Finance and Marketing
Ryerson University 1977 — 1981
BA Technology, Graphic Communications, 4.0
The Essential Admin, Inc. 2011 - Present
Protective Life January 2014 - October 2014
Strong Properties Suncoast, Inc. 2013 - 2014
PSCU August 2012 - January 2013
Qintera Financial Services (Contract) January 2012 - October 2012
Data Age Business Systems March 2010 - December 2010
UA Local 23 Plumbers & Pipefitters 2008 - 2010
Regal-Beloit Corp May 2006 - August 2008
Rockford University 2003 - 2006
Midway Village Museum 1995 - 2003
Skills
Microsoft Excel, Office Management, PowerPoint, Customer Service, Budgets, Management, Outlook, Office Administration, Administration, Access, Marketing, Team Building, Administrative..., Administrative..., Microsoft Office, Event Planning, Data Entry, Time Management, Inventory Management, Microsoft Word, System Administration, Advertising, Human Resources, Coordination, Budgeting, Administrative Support, Problem Solving, Word, Excel, Scheduling, Accounts Payable, Confidentiality, Internet Research, Accounts Receivable, Invoicing, Event Management, Lotus Notes, Quickbooks, Meeting Planning, Charts, Customer Relations, Prioritization, Supervisory Skills, Conferences, Accounting, SharePoint, Website Creation, GoldMine CRM
Education
Rock Valley College
Rockford College
University of Wisconsin (Janesville)
Dialog Direct July 2013 - Present
PSCU January 2005 - June 2013
Skills
Payments, Risk Management, Business Development, Process Improvement, Strategy, Call Centers, Commercial Lending, Consumer Lending, New Business Development, Strategic Planning, Portfolio Management, Banking, Management, Sales, Customer Service, Lead Generation, Marketing, Analysis, E-commerce, Customer Retention, Analytics, CRM, Leadership, Strategic Partnerships, Financial Services
Education
Lipscomb University
BA, Political Science
Synchrony Financial June 2013 - February 2015
PSCU January 2012 - February 2013
PSCU December 2006 - December 2011
GE Capital November 2005 - November 2006
PSCU Financial Services October 2004 - November 2005
PSCU January 2001 - October 2004
Skills
CRM, Process Improvement, Account Management, Risk Management, Training, Credit Cards, Debit Cards, Business Analysis, Salesforce.com, Financial Services, Payment Card Processing, Electronic Payments, Leadership, Call Centers
Education
Wayne State University
Master of Library & Information Science (M.L.I.S.)
Wayne State University
Bachelor of Science (B.S.)
Michigan State University
PSCU 2014 - 2014
Quicken Loans 2012 - 2014
William Beaumont LLP 2002 - 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Management, Microsoft Word, Sales, PowerPoint, Leadership, Photoshop, English, Process Improvement, Research, Training, Windows, Outlook, Interviews
Education
Oakland University 2011 — 2012
pursing Bachelor Health Administration, Prerequisites classes
Henry Ford Community College 2009 — 2010
pursing Bachelor of Applied Science (B.A.Sc.), Prerequisites classes
Oakland Community College 2006 — 2009
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Serve an American Express Company November 2014 - Present
Serve an American Express Company May 2014 - November 2014
PSCU October 2011 - April 2012
Calhoun County Sheriff's Office October 2010 - August 2011
Skills
Call Centers, Process Improvement, Customer Service, Business Analysis, Account Management, Credit Cards, Banking, Credit, Microsoft Office, Access, Team Building, Leadership, System Administration, Troubleshooting, Active Directory
Education
St. Petersburg College 2014 — 2016
Associate's Degree, Network and System Administration/Administrator
PSCU February 2015 - Present
Fidelity National Information Services February 1996 - February 2015
Skills
Payments, Payment Systems, Payment Card Processing, Payment Cards, Debit Cards, Credit Cards, Mobile Payments, Electronic Payments, Emerging Payments, Credit Card Fraud, Project Management, Product Management, Manage Client..., B2B Marketing, Financial Institutions, Financial Markets, Banking, Business Analysis, CRM, Financial Services, Process Improvement, Leadership, Vendor Management
Education
University of South Florida 1992 — 1993
Bachelor of Science (BS), Marketing
LSU 1989 — 1992
Paparazzi Accessories January 2010 - Present
The event Entourage January 2005 - Present
PSCU January 2004 - Present
Education
Western International University 2004 — 2009
Business Management, Business and Social Work
Phoenix College
Associate of Arts (AA), Social Work
PSCU November 2012 - Present
PSCU Financial Services 2008 - Present
PSCU Financial Services 2006 - 2008
CUFocus, Inc 2001 - 2006
SERVE 1998 - 2006
Suncoast Schools FCU 1997 - 2001
Suncoast Schools FCU 1987 - 1997
Skills
Credit Cards, Payments, Debit Cards, Payment Card Processing, Electronic Payments, Loans, Credit, Financial Services, Business Analysis, Strategic Planning, CRM, Product Development, Marketing, Relationship Management, Banking, Executive Management, Risk Management, Call Centers, Portfolio Management, Credit Unions
Education
Loyola University New Orleans 1983 — 1985
Accounting
AHN
University of Tampa
BA, Accounting
PSCU July 2011 - Present
PSCU Financial Services January 1994 - February 2010
LPA/NYNEX January 1991 - January 1993
CAP GEMINI AMERICA January 1989 - January 1991
Northern Telecom January 1987 - January 1989
Siemens January 1985 - January 1987
Ford Aerospace January 1981 - January 1985
DEL MAR AVIONICS January 1975 - January 1981
Education
Burlington County College 1972 — 1974
English, Computer Science
PSCU January 2007 - Present
Safeway, Inc. March 1999 - December 2004
Flagstaff Medical Center August 1997 - December 1998
Skills
Customer Relations, Account Management, Cards, Problem Solving, Customer Service, PowerPoint, Research, Prepaid, Debit, Account Research, Debit Cards, Banking, Credit Unions, Credit Cards, Electronic Payments
Education
Ottawa University 2000 — 2002
BA, Human Resources Administration
Western International University 2000 — 2001
CIS
Northern Arizona University 1996 — 1998
PSCU November 2014 - Present
Comfort Keepers June 2013 - October 2014
Comfort Keepers July 2011 - October 2014
Comfort Keepers October 2010 - July 2011
Autobaun Consulting Inc November 2006 - June 2010
Skills
Healthcare, Staffing Coordination, IT Solutions, Solarwinds, Data Entry, Microsoft Word, Network Troubleshooting, Filezilla, Web Applications, Elder Care, Home Care, Medicare, Case Management, Supervisory Skills, Problem Solving, Compassion, Client Intake, Microsoft Excel, Seniors, Adobe, Administrative..., Office Management, Social Services, Childcare, Medication Reminders, Patient Advocacy, Caregiving, Mental Health, Community Outreach, Alzheimer's disease, Direct Care Worker..., CPR/FA Educator, Companion Care, Respite, Long-term Care, Document Drafting, Inbound Lead Generation, Medicaid Billing, QuickBooks, Payroll, Remote Troubleshooting, Customer Service, Team Building, Management, Microsoft Office, Leadership
Education
Scottsdale Community College 2013 — 2015
Associate's degree, Accounting and Business/Management
North Canyon 1994 — 1998
Diploma
PSCU November 2013 - Present
PSCU May 2012 - November 2013
Wells Fargo May 2011 - May 2012
Wells Fargo January 2008 - May 2011
Wells Fargo March 2001 - January 2008
Skills
Banking, Customer Service, Financial Services
Education
Penn State University 1999 — 2003
Specialized Technology, Graphic Design and Web Design
CU Engage July 2014 - Present
PSCU Financial Services December 2011 - July 2014
PSCU December 2009 - December 2011
Fidelity National Information Services January 2007 - January 2010
Certegy 2006 - 2007
Certegy 2005 - 2006
Certegy 2002 - 2005
Skills
Relationship Management, Business Relationship..., Marketing Communications, Sales Management, Strategy, Selling, Sales Operations, Sales, Leadership, New Business Development, Management, E-commerce, Product Marketing, Marketing, Banking, Training, Team Building, Analysis, Call Centers, Account Management, Business Analysis, Business Development, CRM, Business Strategy, Credit, Credit Cards, Cross-functional Team..., Customer Engagement, Debit Cards, Direct Sales, Electronic Payments, Financial Services, Internet Banking, Lead Generation, Negotiation, Mobile Banking, Payments, Pricing, Product Management, Sales Process, Salesforce.com
Education
James Madison University 1998 — 2002
Bachelor of Science, Media Arts and Design
PSCU May 2015 - Present
Skills
ETL, Microsoft SQL Server, Troubleshooting, Data Warehousing, Networking, Business Intelligence, Active Directory, Windows, C#, SQL, T-SQL, Oracle, Integration, Adobe Creative Suite, IIS, JavaScript, Microsoft Exchange, Testing, .NET, Help Desk Support, Telecommunications, Enterprise Architecture, Network Administration, WPF, Visual Basic, PL/SQL, Linux, Business Objects Data..., Windows Server, Business Objects Data..., Python
Education
University of South Florida 2009 — 2013
Bachelors of Science
Purdue Universtiy 2001 — 2004
CPT
PSCU November 2013 - Present
TeleTech December 2011 - April 2013
Fiserv March 2006 - July 2011
GE Consumer Finance May 2002 - November 2004
JPMorgan Chase September 1998 - May 2002
Bank of America November 1991 - September 1998
Skills
Call Centers, Performance Management, Leadership, Employee Relations, Customer Service, Coaching, Credit Cards, Quality Assurance, Onboarding, Customer Retention, Credit, Management, Banking, Documentation, Risk Management
Education
Ottawa University-Phoenix
Psychology with a concentration in Communications
Pinellas Realtor Organization June 2015 - Present
PSCU August 2011 - January 2015
Verizon February 2004 - June 2011
Verizon January 2000 - January 2002
Verizon February 1997 - 2000
Barnett International January 1995 - February 1997
Skills
Captivate, Visio, Instructional Design, Project Management, SnagIt, PowerPoint, Instructor-led Training, Technical Writing, Camtasia, Training, E-Learning, Dreamweaver, InDesign, SharePoint, Multimedia, RoboHelp, MS Project, Blended Learning, Research, Flash, Photoshop, User Experience, Web Design, CSS, WordPress, Adobe Creative Suite, HTML, Articulate Storyline, PeopleSoft, Program Management, Adobe Acrobat, Needs Analysis, Management, User Interface Design, CMS, Process Improvement, Web Project Management, Vendor Management
Education
ASTD 2013 — 2014
CPLP Certification, Talent Development
USF Continuing Education 2007 — 2012
Marketing, Web Page, Digital/Multimedia and Information Resources Design
Santa Fe Community College 1984 — 1987
AA, English
St. Petersburg College
Working towards Bachelors of Mass Communication
Not Applicable January 2015 - Present
Leedom & Associates July 2014 - December 2014
American Insurance Agencies Direct, Inc. January 2014 - July 2014
PSCU 2012 - 2013
GFI Software April 2011 - May 2012
Spectrum Chemicals & Laboratory Products January 2007 - April 2010
Paragon Space Development Corporation April 2005 - January 2007
Skills
Outlook, Leadership, Business Development, Microsoft Office, Strategic Planning, Salesforce.com, Account Management, Process Improvement, Human Resources, Customer Service, Management, Recruiting, Sales, Marketing, Training, Team Building, Administrative..., Project Management, Office Administration
Education
Robert Morris College 2003 — 2004
Associates, Business Management and Computer Networking
PSCU July 2014 - Present
Netflix November 2013 - July 2014
Comcast Cable February 2013 - August 2013
Riverview North Health & Rehab December 2008 - January 2013
Family Independence Agency October 2008 - December 2008
Skills
Customer Satisfaction, Customer Service, Outstanding verbal, Problem Analysis, Team Leadership, Outspoken, Competitive Intelligence, Goal Oriented, Organization, Confidant, Will Power
Education
Oakland Community College 2012 — 2014
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
Laura F Osborn High School 2004 — 2008
Diploma, High School/Secondary Diplomas and Certificates
PSCU April 2015 - Present
Quatrro February 2013 - April 2015
PSCU April 2007 - January 2013
New York Life Insurance Company 2000 - 2007
Florida Commission on Responsible Fatherhood 1999 - 2000
Family First 1997 - 2000
U.S. House of Representatives May 1997 - July 1997
School District of Hillsborough County 1993 - 1995
Skills
Business Strategy, Market Research, Analytics, Credit Cards, Business Development, Leadership, Risk Management, Public Speaking, Analysis, Lead Generation, Executive Management, Mobile Payments, Strategic Planning, CRM, Banking, Forecasting, Sales, Electronic Payments, Consulting, Market Analysis, Program Management, Product Management, Payments, Marketing, Politics, Financial Services, Portfolio Management, Vendor Management, Operations Management, Surveys, New Business Development, Budgets, Debit Cards, Payment Systems, Product Development, Credit, Insurance, Competitive Analysis, Selling, Advertising, Integrated Marketing, Strategic Partnerships, Relationship Management, Enterprise Software, Segmentation, Planning/Budgeting, Trending/Analysis, Card Payments, Risk/Fraud, Start-ups
Education
The University of Tampa, John H. Sykes College of Business
MBA, Finance and Economics
Regent University
M.A., Public Policy
The University of Georgia
Advanced Certificate, Marketing Research
University of South Florida
B.A., Political Science
Direct Marketing Association 2003 — 2003
Certificate, Statistics and Modeling for Direct Marketers
PSCU January 2015 - Present
PSCU September 2014 - January 2015
PSCU Financial Services January 2010 - September 2014
PSCU Financial Services February 2008 - September 2014
Independent Art Minds Studio April 2005 - January 2014
InterContinental Tampa April 2007 - February 2008
Skills
Web Design, Video Editing, Multimedia, User Experience, Interaction Design, Graphic Design, Motion Graphics, 3D animation, Social Media, Customer Service, Hospitality Management, Computer Animation, Mobile Applications, Video Production, Facebook, Corporate Branding, Graphics, Advertising, Marketing, Creative Direction, Training, Management, Process Improvement
Education
University of South Florida 2008 — 2010
Masters, Master of Science in Integrated Marketing Communications
International Academy of Design 2003 — 2006
Bachelor of Fine Arts, Computer Animation
University of South Florida
PSCU February 2015 - Present
PSCU June 2014 - February 2015
Credit Union Card Center June 1996 - June 2014
Members United Corporate FCU May 1989 - June 1996
First Merchants Corporation May 1982 - May 1989
Skills
Microsoft Office, Process Improvement, Risk Management, Leadership, Team Leadership, Banking, Credit Unions, Operations Management, Executive Management, Vendor Management, Loans, Team Building
Education
Indiana Wesleyan University
Bachelor of Science, Management
PSCU September 2014 - Present
Tata Consultancy Services January 2007 - Present
Skills
Java, J2ME, Spring, JavaScript, JSP, Java Enterprise Edition, Servlets, Core Java, Eclipse, JDBC, JUnit, Design Patterns, Weblogic, Spring Framework, EJB, PL/SQL, Requirements Analysis, WebLogic, SDLC, Oracle, Agile Methodologies, SQL
Education
Jawaharlal Nehru Technological University 2004 — 2007
Master’s Degree, Computer Software Engineering, A
PSCU December 2014 - Present
Skills
Account Management, Payments, Credit Cards, Customer Service, Banking, Marketing Strategy, Debit Cards, Payment Card Processing, Sales Operations, Credit, Business Analysis, Leadership, Relationship Management, Vendor Management, Call Centers, Financial Services, Management, Process Improvement
Education
St. Petersburg College
HealthPlan Services July 2015 - Present
Project Management and Leadership Development January 2015 - Present
Professional Development September 2014 - Present
PSCU March 2013 - September 2014
PSCU November 2011 - March 2013
PSCU November 2005 - November 2011
PSCU May 2004 - November 2005
PSCU March 2003 - May 2004
PSCU April 2001 - March 2003
PSCU Financial Services April 1999 - April 2001
Skills
Leadership, Management, Project Management, Team Building, Relationship Building, Vendor Management, Process Improvement, Business Analysis, Risk Management, Team Leadership, Program Management, Project Planning, Agile Project Management, Strategy, Leadership Development, Team Motivation, Employee Engagement, SDLC, Strategic Leadership, Risk Assessment, Financial Services, Client Services, Interviewing Skills, Thought Leadership, Critical Thinking, Conflict Resolution, Relationship Management, Public Speaking, Presentations, Customer Satisfaction, Client Relations, Emotional Intelligence, Strategic Communications, Pro-active Leader, Executive Management, CSM, Customer Service, Call Centers, Banking, Debit Cards, E-commerce, Payments, Credit, Start-ups, Electronic Payments, Internet Banking, Analysis, Interviews, Cards, Credit Cards
Education
St. Petersburg College 2001 — 2016
Business Administration A.S. Degree, Business Leadership/ Project Management
Indiana University-Northwest 1991 — 1992
General Education
PSCU October 2010 - Present
PSCU October 2012 - July 2013
PSCU February 2006 - October 2010
Aegis Protective Services May 2008 - June 2009
AMC Theatres June 2001 - October 2004
Skills
Microsoft Office, PowerPoint, Customer Service, Outlook, Management, Process Improvement, Microsoft Word, Microsoft Excel, Problem Solving, Customer Relations, Corporate Security, Team Building, Mailroom Operations, Contract Negotiation, Planning, Team Leadership, Vendor Relationships, Supervisory Skills, Coaching, Analysis, Administration, Facilities Operations, Inventory Management, Event Planning, Troubleshooting, SharePoint, Social Media, Risk Management, Windows, Non-profits, Fundraising, Amateur Radio Operator, Public Speaking, System Administration, Call Centers, Access, Data Analysis, Project Planning, Leadership, Vendor Management, Financial Services, Business Analysis, Project Management, Security
Education
St. Petersburg College 2004 — 2006
Basic Education
One Hug - Pure Love, Inc. March 2010 - Present
PSCU July 2008 - December 2012
PSCU October 2006 - July 2008
PSCU May 2006 - October 2006
Marie Calendars September 2004 - September 2005
Intake InterviewerCatholic Community Services December 1998 - May 1999
Skills
Training, Recruiting, Management, Customer Service, Coaching, Banking, Time Management, Credit, Analysis, Loans, Data Entry, Credit Cards, Call Center, Process Improvement, Vendor Management, Business Analysis, Financial Services, Account Management, Team Building, Software Documentation, Team Leadership
Education
Lane Community College 1996 — 2000
Computer Science
Everest College Canada March 2013 - Present
EPITEC, INC. August 2012 - October 2012
PSCU April 2012 - October 2012
CitiFinancial January 2011 - July 2011
Enterprise Rent-A-Car May 2010 - August 2010
PNC May 2010 - August 2010
MetroPCS May 2006 - January 2009
Skills
Customer Service, Computer Hardware, Risk Assessment, Loss Mitigation, Banking, Cross Selling, Sales, Sales Management, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Terminology, Recruiting, Management, Interviews, Program Management, Process Improvement, Customer Satisfaction
Education
Michigan State University 2005 — 2010
Bachelor's degree, Sociology, 2.95
Michigan State University
Bachelor of Science, Sociology
The Pearl Collection May 2014 - Present
United Road August 2010 - June 2014
US Physical Therapy October 2008 - October 2010
PSCU October 2008 - May 2010
Prudential Cranbrook Realtors 2003 - 2006
Century 21 Town & Country January 2000 - April 2005
Edcor February 1996 - March 2002
American Express May 1994 - February 1996
Radisson Plaza Hotel & Suites December 1992 - May 1994
The Ritz-Carlton Hotel Company, L.L.C. December 1991 - December 1992
Skills
Account Management, Key Account Management, Operations Management, Sales, Hospitality, Event Planning, Special Events..., Event Management, Salesforce.com, Sales Presentations, National Account..., New Business Development, New Business Generation, New Business Set-up, CRM, Sales Operations, Marketing Strategy, Management, Sales Process, Program Management
Education
Michigan State University 1987 — 1991
Bachelor of Science (B.S.), Communication, Arts and Science
Humana April 2013 - Present
Inspiration Oasis January 2010 - Present
PSCU October 2012 - April 2013
FMQAI December 2011 - January 2012
Ceridian (Military One Source) March 2008 - December 2011
NETS / Xcape Solutions November 2006 - March 2008
Health Integrated December 2003 - October 2006
Boley Behavioral September 2002 - December 2003
Suncoast Hospice January 2000 - May 2000
Skills
Clinical, Counseling, Coaching, Leadership Development, Mentoring, Teaching, Psychotherapy, Social Services, Clinical Research, Workshop Facilitation, Leadership, Case Managment, Group Therapy, Public Speaking, Crisis Intervention, Mental Health, Stress, Behavioral Health, Personal Development, Motivational Speaking, Training, Community Outreach, Psychology, Stress Management
Education
Liberty University 1998 — 2000
Masters, Counseling
Kent State University 1974 — 1977
Bachelors, Business Management
OMNI Community Credit Union March 2012 - Present
PSCU June 2009 - March 2012
American Collegiate Marketing September 2007 - May 2009
Education
Michigan State University - The Eli Broad College of Business 2004 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Grow Financial Federal Credit Union October 2014 - Present
PSCU Financial Services 1999 - 2008
pscu 1999 - 2007
Skills
Project Management, PMP, Relationship Management, Project Delivery, Strategic Planning, Vendor Management, Process Improvement, Risk Management, Banking, Business Analysis, Credit Cards, SDLC, Software Project..., SharePoint, Team Building, Debit Cards, PMO, Financial Services, Credit, Business Process, IT Management, Requirements Analysis, Information Technology, ITMs, Akcelerant Lending..., Financial Analysis, Call Centers, Human Resources, Leadership, Management, Program Management, Recruiting, Strategy, Time Management, Visio
Education
Saint Leo University 2006 — 2008
MBA, Business
St. Petersburg College
Bachelor’s Degree, IT Business Management
St. Petersburg College
Associate’s Degree, Web Application Development
Citi 2014 - 2015
Citi June 2013 - December 2013
PSCU June 2012 - April 2013
HighPoint Solutions May 2011 - August 2011
Business Transformation Institute (BTI) April 2011 - July 2011
Metastorm June 2007 - January 2011
Skills
SharePoint, Visio, Business Process, Business Process Design, Business Analysis, Microsoft SQL Server, SDLC, Windows 7, Microsoft Excel, Microsoft Office, PowerPoint, VMware, Business Process..., Microsoft Word, Outlook, Visual Studio, Windows Server, Architectures, Architecture, WebEx, VMware Workstation, Metastorm BPM, Microsoft Powerpoint, Microsoft Outlook, Requirements Gathering, Data Analysis, Business Process Mapping, Use Case Analysis, Customer Service, Software Quality..., Oracle Database, HP Quality Center, Agile & Waterfall..., Scrum, Oracle, Requirements Analysis, Databases, Agile Methodologies
Education
University of Maryland Baltimore County
Bachelor of Science
Burlington County College
Associates
Century 21 Beggins October 2010 - Present
Century 21 Elite Locations Inc. November 2010 - November 2010
ZipRealty October 2009 - September 2010
PSCU 1991 - 2009
PSCU Financial Services May 2004 - February 2006
PSCU-Financial Services June 2000 - July 2002
PSCU Financial Services 1993 - 1996
Skills
Product Development, Short Sales, Customer Service, Product Marketing, Real Estate, real estate selling,..., Training, Contract Negotiation, Selling, Investment Properties, REO, Real Estate Transactions, Credit, Mortgage Lending, Real Property, Property, Foreclosures, Budgets, Referrals, Marketing, Condos, Sellers, Investors, Residential Homes, Sales, Relocation, Negotiation, New Homes, Vacation Homes, HUD, First Time Home Buyers, Luxury, SFR, Townhomes, New Home Sales, Buyers, Waterfront, Single Family Homes
Education
Bob Hogue School of Rel Estate 2011 — 2011
Kent State University 1987 — 1989
Arbor, Schor
Arbor, Schor
EDUStaff, LLC August 2014 - Present
Gardner White April 2014 - Present
Sigma Gamma Rho Sorority, Inc. March 2013 - Present
RadioShack- Target Mobile October 2012 - Present
Lamda Phi Eta National Communication Honors Society April 2010 - Present
Tim Hortons May 2012 - September 2012
Dunkin Donuts January 2012 - April 2012
PSCU January 2012 - April 2012
Oakland University January 2011 - April 2012
Oakland University August 2010 - April 2012
Skills
Communication, Customer service, Microsoft windows xp, Charisma, Listening, Public Speaking, Customer Service, Public Relations, Social Media, Facebook, Microsoft Office, Leadership, Editing, XP, Outlook, Blogging, PowerPoint, Event Management, Research, Marketing, Microsoft Word
Education
Oakland University 2009 — 2012
Bachelor of Arts (B.A.), Communication, General, 3.4
Oakland University 2009 — 2012
Bachelors of Arts, Communications
Oakland University 2009 — 2012
Bachelor of Arts, Communication
PSCU December 2013 - Present
RME March 2004 - November 2013
RME February 2002 - March 2004
Vela May 1996 - February 2002
Tech Data June 1993 - May 1996
Verizon Enterprise Solutions August 1992 - June 1993
Skills
Active Directory, Windows Server, Leadership, Unix, Project Planning, VMware, Dell PowerEdge Servers, Security, Management, VoIP, Microsoft Exchange, Cisco IOS, Wireless Networking, Wireless Security, SAN, ShoreTel, SaaS, Citrix, NAS, IBM Servers, Websense, ERP, Symantec Backup, Sophos, 3Com NBX, Servers, Networking, Virtualization, Enterprise Software, Microsoft SQL Server, Databases, Software Development
Education
St. Petersburg College 1990 — 1994
MIS
PSCU July 2010 - Present
AEGON Financial Partners January 2009 - April 2010
AEGON Financial Partners January 2009 - April 2010
AEGON USA, Inc April 2000 - April 2010
AEGON USA, Inc August 2006 - January 2009
AEGON USA, Inc January 2005 - January 2009
AEGON Financial Partners January 2000 - January 2004
a holding corporation January 1997 - January 2001
a holding corporation January 1997 - January 2001
Insurance Management Solutions Group January 1998 - January 2000
Skills
SDLC, Process Improvement, Disaster Recovery, Visio, Risk Management, Project Management, Program Management, Software Documentation, Business Analysis, Insurance, PMO, Strategic Planning, Information Technology, MS Project, Analysis, Change Management, Quality Assurance, Project Planning, Management, Testing, Budgets
Education
Nova Southeastern University 1989 — 2009
MBA, Management Information Systems
Nova Southeastern University 1989 — 1991
B.S, Professional Management
Hampton 1972 — 1976
Young Living June 2013 - Present
Milestone Technologies, Inc. October 2014 - December 2014
Taos March 2014 - August 2014
Phacil, Inc October 2012 - October 2013
PSCU January 2011 - October 2012
Global Resources, LTD July 2010 - December 2010
University of Phoenix December 2009 - June 2010
Capgemini December 2008 - April 2009
ATT June 2008 - January 2009
Partnersystems December 2007 - January 2008
Skills
SharePoint, Servers, Troubleshooting, Active Directory, Microsoft Exchange, Disaster Recovery, TCP/IP, System Administration, XP, Windows XP, Windows 7, HTML, Technical Support, Unix, Windows Server, Computer Hardware, Access, Software Installation, Cisco Technologies, Security
Education
Mesa Community College 2005 — 2013
South University 2003 — 2005
Bachelor, IT
Minnesota State University, Moorhead 1997 — 1999
Bachelor, Computer
PSCU February 2013 - Present
PSCU July 2012 - January 2013
PSCU September 2008 - July 2012
PSCU December 2008 - January 2011
PSCU September 2008 - December 2008
Revolution Money March 2008 - July 2008
The Nielsen Company September 2006 - March 2008
B&B Bath and Candle Company April 2002 - September 2006
HHS 2001 - 2002
Ameritech 1994 - 1999
Skills
Project Management..., PMIS Tools: HP PPM..., HRIS Tools: ADP..., Reporting Tools: ..., Integration, Agile Methodologies, Project Management, Scrum, SDLC, SharePoint, Visio, Vendor Management, PMP, Software Project..., ITIL, Credit Cards, Change Management, Software Development, Management, PMO, Information Technology, MS Project, IT Strategy, Access, Agile Project Management, Analysis, Budgets, Business Analysis, Business Process, Data Warehousing, Enterprise Architecture, Process Improvement, Program Management, Project Portfolio..., Software Documentation, Requirements Analysis, Quality Assurance, Testing, Call Centers
Education
Winnow Management 2011 — 2011
Certified Scrum Master
IIL 2008 — 2008
PMP Certification
Indiana University-Purdue University at Indianapolis 1990 — 1994
PSCU March 2015 - Present
University of South Florida June 2013 - November 2014
WellCare August 2012 - June 2013
PSCU January 2009 - July 2012
PSCU Financial Services January 2007 - January 2009
Coca-Cola Enterprises May 2005 - October 2006
Danka Office Imaging October 2000 - April 2005
U.S. Air Force January 1998 - January 2000
U.S. Air Force January 1995 - January 1998
Skills
Training, Instructional Design, E-Learning, Program Management, Learning Management, Instructor-led Training, Captivate, Coaching, ADDIE, Needs Analysis, Curriculum Design, Analysis, Camtasia, Blended Learning, Project Management, Software Documentation, Performance Consulting, Human Resources, Training Delivery, SnagIt, Articulate Suite
Education
University of Phoenix 2002 — 2003
MA, Organizational Management
Southern Illinois University, Carbondale 1999 — 2000
BS, Workforce Education & Development
PSCU September 2006 - Present
Visa 1999 - 2006
Skills
Financial Services, Customer Retention, Credit, Customer Service, Product Management, Banking, Salesforce.com, Marketing, Account Management, Loans, Relationship Management, Business Analysis, Business Strategy, Customer Satisfaction, Executive Management
Education
Purdue University
PSCU April 2015 - Present
CUES January 2013 - 2015
PSCU Financial Services March 1997 - December 2012
EDS 1996 - 1997
Skills
Debit Cards, Payment Card Processing, Electronic Payments, Credit Cards, Credit, Financial Services, Banking, Credit Unions, Account Management, Loans, Sales Management, Relationship Management, New Business Development, Strategic Planning, Executive Management
Education
Longwood University 1983 — 1987
Bachelor of Business Administration (BBA), Finance/Economics
PSCU January 2013 - Present
PSCU June 2003 - December 2012
PSCU August 2011 - June 2012
PSCU March 2001 - June 2003
PSCU March 1997 - February 2001
PSCU August 1990 - February 1997
PSCU March 1989 - July 1990
KPMG 1987 - 1989
Results Consulting Group 1984 - 1987
Deloitte 1983 - 1984
Skills
Executive Management, Strategy, Product Management, Debit Cards, Marketing, Competitive Analysis, CRM, Account Management, New Business Development, Product Development, Business Strategy, Budgets, Sales Management, Advertising, Team Leadership, Strategic Partnerships, Strategic Planning, Financial Services, Banking, Credit Cards, Vendor Management, Management
Education
University of North Carolina at Chapel Hill 1977 — 1981
Bachelor of Science (B.S.), Business Administration
Massachusetts Institute of Technology
Sloan School of Management - Negotiation Theory & Practice Certification
Jagged Peak December 2014 - Present
PSCU January 2013 - October 2014
Raymond James Financial Inc. June 2006 - January 2013
Raymond James Financial November 2000 - June 2006
Fiserv January 1986 - November 2000
Skills
Project Management, Software Project..., Requirements Analysis, PMP, Business Process, SDLC, MS Project, Process Improvement, Business Analysis, Certified ScrumMaster, Building Relationships, Collaborative Problem..., Scrum, Program Management, Vendor Management, Quality Assurance, User Acceptance Testing, Leadership, PMO, Agile Project Management, Quality Center, Testing, SharePoint, Requirements Gathering, Visio, SQL, IT Strategy, Integration, SOA, Software Development, Risk Management, Financial Services, Agile Methodologies, Management, Business Requirements, Software Documentation, Access, Project Portfolio..., CRM, Business Process..., Resource Management, IT Management, Enterprise Architecture, ITIL, Systems Analysis, Disaster Recovery, Business Intelligence, Information Technology, Project Delivery, Data Warehousing
Education
St. Petersburg College 2001 — 2008
BAS, Technology Management
PSCU, Inc. July 2005 - Present
PSCU 2001 - 2005
Skills
Mobile Banking, Electronic Payments, Payments, Internet Banking, Payment Systems, Mobile Payments, Credit Cards, Product Management, Banking, Financial Services, Debit Cards, Transaction Processing, Analysis, Relationship Management, Financial Institutions, Credit, Retail Banking
Education
Rochester Institute of Technology
Bachelor of Science (B.S.)
PSCU October 2014 - Present
PSCU May 2012 - October 2014
Gerdau Ameristeel 2010 - 2012
Revenue Solutions, Inc. August 2006 - May 2010
Backgroundchecks.com 2004 - 2005
Insys at Blue Cross Blue Shield of South Carolina 2004 - 2005
ServiceLink 2003 - 2004
Sonic Foundry 2002 - 2003
Skills
Process Improvement, SDLC, Business Analysis, Requirements Analysis, Business Process..., Business Process Design, SQL, Microsoft SQL Server, Visio, Requirements Gathering, Data Warehousing, Business Requirements, PL/SQL, Business Process, IT Service Management, ITIL, Enterprise Architecture, Testing, Database Design, SharePoint, MS Project, Databases, Integration, Software Development, Systems Analysis, Software Project..., User Acceptance Testing, Solution Architecture, Business Intelligence, Agile Methodologies, Data Analysis
Education
Robert Morris University 1999 — 2003
Master's degree, INFORMATION TECHNOLOGY
Real Estate One January 2014 - Present
Letica Corporation October 2011 - January 2014
PSCU February 2011 - October 2011
PNC July 2009 - November 2010
Nationwide Insurance August 2006 - July 2008
Rochester Regional Chamber of Commerce August 2007 - January 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Team Building, Outlook, Social Media, Public Speaking, Marketing, Benefits Administration, Human Resources, Employee Benefits, Management
Education
Walsh College 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.6 GPA
Oakland University 2011 — 2013
Bachelor's degree, Human Resources Management and Services
Mid Michigan Community College 2008 — 2011
Associate's degree, Business Administration and Management, General
Rochester Adams Highschool 2004 — 2008
PSCU June 2012 - Present
PSCU Financial Services 2007 - August 2012
Fidelity Investments 2006 - January 2007
Fidelity Investments 2000 - 2005
Skills
Credit Cards, Debit Cards, Payment Card Processing, Financial Services, Credit, SharePoint, Payments, Payment Systems, Process Improvement, Electronic Payments, Call Centers, Banking, Visio, Business Analysis, SDLC, Customer Service, Analysis, Requirements Gathering, Microsoft Project, Risk Management
Education
St. Petersburg College
Business, Business Administration and Management, General
Carroll Fulmer Logistics January 2013 - Present
First Advantage, Inc April 2012 - May 2012
PSCU January 2012 - April 2012
Calhoun County Sheriff's Office February 2010 - December 2011
Osborn Transportation, Inc February 2007 - July 2009
R & T Electric July 2004 - March 2005
RD Construction, Inc August 2002 - August 2003
Humphrey Tree Service and Equipment Sales June 1998 - December 2001
Skills
Enforcement, Criminal Justice, Firearms, Crime Prevention, Public Safety, Office Management, Clerical Skills, Customer Service, Management, Invoicing, Payroll, Access, Recruiting, Microsoft Excel
Education
Kaplan University 2008 — 2010
AS, Criminal Justice
Fort Myers High School 1981 — 1985
PSCU March 2013 - Present
PSCU September 2007 - Present
Price Waterhouse Coopers January 2007 - September 2007
J.P. Morgan March 2006 - December 2006
Tata Consultancy Services 2001 - 2006
CMC Ltd 1999 - 2006
USAA May 2004 - May 2005
Belgacom 2002 - 2003
Skills
SOA, Web Services, Solution Architecture, J2EE Application..., EJB, Weblogic, Android Development, Agile Methodologies, RESTful WebServices, JavaScript, UML, SQL, JBoss Application Server, Enterprise Architecture, Team Leadership, Offshore Software..., Unix, NoSQL, jQuery Mobile, Java Enterprise Edition, Oracle, SDLC, Requirements Analysis, Software Project..., SOAP, Websphere, Spring, SharePoint, WebLogic, Spring Framework
Education
Osmania University 1996 — 1999
Masters in Computer Applications, Computers
PSCU May 2011 - Present
Thomson Reuters August 2010 - May 2011
Author Solutions September 2009 - August 2010
Wolters Kluwer January 2007 - September 2009
Thomson Creative Solutions October 2006 - January 2007
Crowe Horwath LLP October 1999 - October 2006
Inova Credit Union November 1994 - October 1999
Skills
SDLC, Agile Methodologies, Requirements Gathering, Business Analysis, Scrum, Process Improvement, Systems Analysis, Requirements Analysis, Visio, Software Project..., User Acceptance Testing, Business Process, Project Portfolio..., Agile Project Management, Business Intelligence, Management, .NET, Salesforce.com, Business Requirements, Project Management, PMO, Software Documentation, Enterprise Architecture, Data Warehousing, User Interface Design, Web Applications, Vendor Management, Software Design, Tax Preparation, Software Development, SaaS, Databases, IT Strategy, PMP, iRise, IT Management, Vendor Relations, GoSystems, CCH ProSystem fx, Mobile Design, iPhone Application..., Investments, Symitar, Salesforce.com..., Enterprise Project..., Financial Accounting, Accounts Payable, Web Design, ITIL Certified, ITIL v3 Foundations...
Education
Indiana University South Bend 1996 — 1998
MBA, BS in Accounting
Indiana University South Bend 1992 — 1996
Bachelors, Accounting, Management
PSCU March 2010 - Present
RGIS February 2009 - March 2010
Education
Spring Arbor University 1996 — 1998
Bachelors, Business
PSCU February 2013 - Present
Liberty Power May 2011 - January 2013
UAB Med Center August 1999 - May 2011
Unisys October 1997 - July 1999
SenCom July 1995 - September 1997
US Air Force, Standard Systems Center, Medical Systems Division November 1990 - April 1995
Skills
Oracle, AIX, SQL Tuning, Oracle RAC, Databases, SQL, Database Administration, Systems Analysis, Business Intelligence, Database Design, Linux, Microsoft SQL Server, SSRS, Data Modeling, Unix, Integration, PL/SQL, Disaster Recovery, Troubleshooting
Education
Troy University in Montgomery 1996 — 1999
MS-CIS, Computers & Information Science
Rollins College 1980 — 1982
BS, Business & Economics
PSCU March 2015 - Present
Bayshore Solutions November 2013 - March 2015
WellCare April 2012 - September 2013
PwC November 2008 - April 2012
PwC December 2006 - October 2008
State Farm Insurance June 2005 - November 2006
State Farm Insurance January 1998 - June 2005
State Farm Insurance January 1995 - December 1997
Skills
Organizational Design, Succession Planning, Talent Management, HR Consulting, Performance Management, HRIS, PeopleSoft, Performance Improvement, Talent Acquisition, Employee Relations, Human Resources, Mergers, Organizational..., Recruiting, Change Management, Management Consulting, Strategy, HR Policies, Leadership, Management, Leadership Development, Coaching, Policy, Personnel Management
Education
Michigan State University 1985 — 1989
Psychology, BA
PSCU March 2007 - Present
Special Data Processing July 2006 - March 2007
JPMorgan Chase September 2003 - July 2006
First American Real Estate Information Services March 1996 - May 2001
Skills
Legal Research
Education
Rutgers, The State University of New Jersey-New Brunswick
B.A., Communications
PSCU August 2014 - Present
Fiserv July 2011 - July 2013
Fiserv 2005 - June 2011
Fiserv EFT January 1990 - June 2003
Skills
Outsourcing, Payments, Sales, Debit Cards, CRM, Banking, Solution Selling, Product Management, Business Development, Account Management, Financial Services, Salesforce.com, Sales Management, Business Analysis, Enterprise Software, Strategy, Strategic Partnerships, Relationship Management, New Business Development, Strategic Planning, Selling, Professional Services
Education
Oklahoma State University 1983 — 1987
Business Marketing, Marketing
PSCU February 2015 - Present
Arizona State Credit Union January 2011 - February 2015
Arizona State Credit Union December 1995 - December 2010
Arizona State Credit Union July 1979 - November 1995
Skills
Credit Unions, Credit, Banking, Credit Cards, Retail Banking, Debit Cards, Consumer Lending, Commercial Lending, Leadership, Mortgage Lending, Commercial Banking
Education
Phoenix College
Associate’s Degree, Business Administration and Management, General
PSCU May 2015 - Present
American Marketing & Mailing Services October 2014 - April 2015
American Marketing & Mailing Services July 2013 - October 2014
American Marketing & Mailing Services January 2013 - July 2013
American Marketing & Mailing Services January 2012 - January 2013
American Marketing & Mailing Services January 2011 - January 2012
American Marketing & Mailing Services April 2010 - January 2011
American Marketing & Mailing Services August 2008 - April 2010
Skills
Layout, Graphic Design, Marketing, Advertising, Email Marketing, InDesign, Adobe Creative Suite, Social Media, Illustrator, Typography, Direct Mail, Graphics, Logo Design, Posters, Web Design, Mac, Corporate Identity, Illustration, Copywriting, Brand Development, Photoshop, Adobe Acrobat, Brochures, Photography, Sales, IT Solutions, IT Management, Quality Assurance, Quality Control, Quality Management, Software Quality..., Software Project..., Software Documentation, Direct Mail Campaigns, Mail, Direct Marketing, Creative Direction, Digital Marketing, Digital Printing, Direct Mail Programs, Marketing Strategy, Marketing Communications, Social Media Marketing, Creative Strategy, Creative Concept Design, Creative Solutions, Project Management, Solutions Marketing, Customer Service, Management
Education
Social Media Academy 2014 — 2015
Certifed Social Media Strategist, Social Media Marketing
International Academy of Design 2003 — 2005
Associate of Science (A.S.), Graphic Design
International Academy of Design 2001 — 2003
Associate of Science (A.S.), Interior Design / AutoCAD
PMSI September 2014 - Present
PSCU October 2011 - March 2014
Sage June 2011 - July 2011
Interactive Contract Solutions February 2011 - July 2011
Tech Data January 2010 - October 2010
Coca-Cola Enterprises April 2008 - July 2009
MetLife 2008 - 2009
Skills
Internal Controls, Account Reconciliation, Financial Reporting, Accounting, Accounts Receivable, Accounts Payable, Microsoft Excel, Auditing, General Ledger
Education
Saint Leo University 1999 — 2001
Bachelor of Arts, Business Administration-Accounting
Tata Consultancy Services November 2013 - Present
PSCU January 2012 - October 2013
Vanguard November 2009 - December 2011
JPMorgan Chase & Co. March 2009 - October 2009
Vanguard April 2008 - February 2009
Tata Consultancy Services May 2006 - March 2008
Tata Consultancy Services December 2004 - April 2006
SeE Consulting Pvt. Ltd. December 2003 - December 2004
Skills
PL/SQL, Core Java, Java Enterprise Edition, Java, Oracle, Servlets, SQL, Struts, Spring Framework, Spring Integration, SOAP, REST Web Services, AngularJS, Sun Certified Java..., Investment Banking, Asset Management, Hibernate
Education
PSG College of Technology 2002 — 2004
Master’s Degree, Applied Sciences specialization with Mathematics
PSG College of Technology 1999 — 2002
Bachelor’s Degree, Applied Sciences
PSCU January 2012 - Present
PSCU Financial Services January 2008 - January 2012
Independent Bank March 2003 - June 2006
Champion Home Builders April 2000 - August 2002
Bank One February 1988 - October 1999
Skills
Proposal Writing, Microsoft Office, Banking, Contract Negotiation, Analysis, Databases, New Business Development, Compliance, Advertising, Documentation, Marketing Strategy, Writing, Research, Credit Unions, Salesforce.com, E-commerce, Social Media, Market Research, Customer Relations, Customer Service, SharePoint, Selling, Competitive Analysis, CRM, Sales, Product Development, Process Improvement, Call Centers, Leadership, Team Building, Training
Education
CompTIA 2003 — 2003
A+ Certified
Oakland University 1986 — 1992
BA, Economics
Early Warning® October 2013 - Present
PSCU 2007 - 2013
First Data Corporation 1994 - 2007
Skills
Debit Cards, Payment Card Processing, Payment Systems, Credit Cards, Electronic Payments, Transaction Processing, Payments, Mobile Payments, Relationship Management, Process Improvement, Business Analysis, Account Management, Fraud, Credit, Financial Services, Strategic Partnerships, SDLC, Risk Management, Cards, Team Leadership, Strategic Financial..., Leadership, Banking, Executive Management, Payment Industry, Vendor Management, E-payments, Product Management, Financial Risk, Strategic Planning, Merchant Services, Sales Operations, Analytics
Education
Iowa State University
Bachelor of Arts (B.A.), Political Science and Government
PSCU March 2013 - Present
AZ Travel Center October 2011 - July 2012
American Express March 2010 - August 2011
2009-2010 Kelly Services October 2009 - March 2010
AAA Arizona (contract assignment) 2003 - 2009
All About Travel January 2000 - 2003
AMR Corporation January 1997 - January 1999
AMR Corporation January 1997 - January 1999
Realty M Company January 1993 - January 1997
Realty M Company January 1993 - January 1997
Skills
Galileo, Leisure Travel, Hotels, Tourism, Cruises, Customer Service, Sales, Ticketing, Leisure, Sabre, Travel Planning, Travel Management, Vacation, Business Travel, Apollo
Education
Homer High School
Pima Community College
General Secretarial
Wells Fargo Home Mortgage February 2013 - Present
PSCU October 2012 - February 2013
Education
Rio Salado College
PSCU January 2014 - Present
Vantiv January 2000 - December 2013
Skills
Credit, Credit Cards, Financial Analysis, Portfolio Management, Financial Services, Payments, Process Improvement
Education
University of Southern Indiana 1997 — 1999
Bachelor of Science (B.S.), Business Administration, Management
Indiana University Bloomington 1994 — 1996
FIS - Fidelity Information Services 2011 - 2012
PSCU September 1997 - January 2011
Skills
Credit Unions, Credit Analysis, Call Center, Financial Services, Risk Management, Data Analysis, Business Analysis
Education
Miami Dade College 1993 — 1995
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Miami Fl 1993 — 1995
PSCU August 2014 - Present
PSCU February 2013 - Present
Insight August 2011 - February 2013
Manuel's fine mexican food January 2010 - August 2012
2Wire March 2007 - January 2011
2Wire March 2007 - November 2009
Discover Finical Services June 2006 - February 2007
Skills
Social Media, Event Planning, Microsoft Office, Customer Service, Facebook, Microsoft Word, PowerPoint, Microsoft Excel, Social Networking, Event Management, Acting, Social Media Marketing, Public Speaking, Entertainment, Public Relations, Editing, Time Management, Theatre, Training, Access, Troubleshooting, Customer Satisfaction, Call Centers, Management, Banking, Leadership
Education
Paradise Valley Community College 2006 — 2010
N/A, General Studies, Nursing, 3.0
North Canyon High 2001 — 2005
Deploma, General Studies, 3.6
North Canyon High School 2001 — 2005
General studies, General studies; General studies; Biology and Spanish
PSCU Insurance Customer ServiceLiberty Mutual InsuranceSeptember 2008 - January 2012
Skills
Customer Service, Credit, Call Centers
Education
Northern Arizona University
Bachelor's degree, Hotel, Motel, and Restaurant Management
PSCU December 2013 - Present
PSCU March 2010 - December 2013
First Data Corporation January 1989 - November 2010
Skills
Project Management, Microsoft Excel, Microsoft Word, Heavy Equipment..., Meat Processing, Whole House Renovations, Banking, Risk Management, Leadership, Customer Service, Financial Services, Credit Cards, SDLC, Debit Cards
Education
Metropolitan Community College 1984 — 1987
Associate's degree, Computer Science
University of Nebraska at Omaha 1984 — 1984
PSCU 2000 - Present
Sunbelt Communications Company March 1999 - March 2000
Sunbelt Communications Company, Las Vegas, NV December 1996 - March 2000
Skills
Banking, Call Centers, Portfolio Management, Business Analysis, Loans, Process Improvement, Payments, Risk Management, Financial Analysis, Human Resources, Recruiting, Electronic Payments, Insurance
Education
Scottsdale Community College
PSCU July 2010 - Present
Aegon 2000 - 2005
Skills
Quality Assurance, Business Analysis, Project Management, Banking, SDLC, Risk Management, Visio, Management, Process Improvement, Vendor Management, Financial Services, Requirements Analysis, Requirements Gathering, Portfolio Management, Financial Risk
Education
Nova Southeastern University 1989 — 1992
Master’s Degree, Business and IT Management, 3.6
PSCU March 2013 - Present
Lord & Taylor October 2011 - January 2012
Mesaba Airlines January 2005 - September 2009
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Symitar, Star Debit, Member Relations
Education
Oakland Community College 2010 — 2012
Administrative Support
Murray Wright High School 1998 — 2002
Diploma, Academic Studies
Clark County Credit Union August 2015 - Present
Clark County Credit Union April 2013 - August 2015
USAA October 2011 - April 2013
Parkway Bank & Trust Company July 2007 - October 2011
PSCU March 2007 - July 2007
Otero Federal Credit Union May 1999 - March 2007
Skills
Customer Service, Customer Satisfaction, Banking, Retail Banking, Call Centers, Cashiering, Loans, Credit Analysis, Cross Selling, Finance, Auditing, Data Entry, Cash Handling Experience, Receptionist Duties, Supervisory Experience, Needs Analysis, General Administrative..., Office Equipment, Microsoft Excel, ADP ezLaborManager, Performance Appraisal, Team Building, Work Ethic, Highly Ambitious, Always Punctual, E-Learning, Phone Etiquette, Critical Thinking, Close Attention to...
Education
Scottsdale Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General, Magna Cum Laude
Marywood University 1993 — 1995
Bob Evans November 2014 - Present
O'Reilly Auto Parts February 2014 - November 2014
PSCU October 2011 - February 2014
The Wendy's Company April 2008 - October 2011
Skills
Customer Service, Process Improvement, Risk Management, Teamwork, Team Building, Microsoft Word, Time Management, PowerPoint, Inventory Management, Program Management, Coaching, Appraisals
Education
Specs Howard School of Media Arts 2014 — 2015
Video Diploma, Broadcast Media Arts
Wayne Memorial 2004 — 2008
Digital Media
Chase September 2006 - November 2012
PSCU September 2005 - June 2006
Fidelity Insurance August 2005 - September 2005
Target / Macys December 2004 - August 2005
World Marketing August 1988 - August 2004
Skills
Customer Service, Loans, Mortgage Lending, Insurance, Financial Services, Investments, Retail, Credit, Banking, Risk Management, Account Management, New Business Development
Education
Metropolitan State University of Denver
Bachelor's degree, Design and Applied Arts
McConnell School
Sabre Training
Bank of America June 2014 - Present
Target September 2012 - May 2014
PSCU April 2010 - August 2012
HSBC September 2008 - March 2010
Education
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor's degree, Computer Science
Bank of America Fraud AnalystBank of AmericaMarch 2011 - March 2013
Bank of America June 2010 - March 2011
PSCU February 2010 - June 2010
JP Morgan Chase Bank July 2007 - February 2010
Education
Rio Salado College 2009 — 2011
N/a, General Studies
Paradise Valley Community College 2005 — 2007
General Studies
North canyon high school 2001 — 2005
General Studies