Serco Company
Industry: Company
DescriptionSerco Group plc is a British provider of public services with headquarters based in Hook, Hampshire. Serco operates in six sectors of public service provision: Health, Transport, Justice, Immigration, Defence, and Citizens Services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. Customer service: 01256 745900 Headquarters: Hook CEO: Rupert Soames (1 May 2014–) Subsidiaries: Serco Inc., NorthLink Ferries, DMS Maritime,
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1,765 Serco employees in database. Find out everything there's to know about Serco employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Serco Employees
Odyssey Systems August 2015 - Present
AdvoCare October 2014 - Present
COLSA Corporation May 2015 - August 2015
Morgan Borszcz Consulting November 2014 - May 2015
Jacobs Technology November 2013 - October 2014
PCM August 2013 - November 2013
Serco May 2013 - August 2013
Clear Creek Applied Technologies, Inc. July 2009 - April 2013
Jacobs Technology January 1999 - July 2009
Jacobs Technology January 1992 - January 1999
Skills
Project Control, Program Management, Software Development, Integration, Project Management, Requirements Analysis, Project Planning, Management, Access, Leadership, Databases, Systems Engineering, Engineering Management, Testing, Air Force, PMI Certified PMP
Education
University of Phoenix 2000 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
Wright State University 1981 — 1986
Bachelor of Science (BS), Mathematics and Computer Science
Serco March 2014 - Present
BAE Systems January 2012 - February 2014
Serco April 2005 - January 2012
CEAVCO Audio Visual March 2007 - March 2008
ITT June 2004 - March 2005
United States Marine Corps December 1997 - December 2002
Skills
DoD, Integration, Video Conferencing, Troubleshooting, Cisco Technologies, Security Clearance, Team Leadership, Information Assurance, Network Administration, Windows, Telecommunications, Proposal Writing, Security, Engineering, Systems Engineering, Crestron, Project Management, Fiber Optics, Software Installation, Testing, Network Engineering, Tandberg, MS Project, Telepresence, System Design, Electronics, Hardware, Systems Design, Microsoft Project
Education
University of Phoenix
Associate of Arts (AA), Information Technology / Networking
Serco November 2013 - Present
Starr Poetress 1977 - Present
Skills
Customer Service, Management, Microsoft Office, Project Management, Social Media, Editing, Event Planning, Leadership, Market Research, Marketing, Marketing Communications, Public Relations, Public Speaking, Social Media Marketing, Social Networking, Team Leadership, Team Management, Training, Team Building, Event Management, Creative Writing, Blogging
Education
University of Phoenix 2006 — 2012
Bachelors of science business management, Business, Management, Marketing, and Related Support Services
Eisenhower Senior high school 1987 — 1990
High school diploma, General Studies
Serco June 2012 - Present
Skills
Transition Management, Offshoring, BPO, Business Transformation
Education
University of Mumbai
Bachelor of Science (B.Sc.)
Council Bluffs Community Schools February 2015 - Present
Westcon March 2014 - October 2014
Elite Exteriors September 2013 - February 2014
LinkedIn February 2013 - July 2013
VETS Federal, Inc (Veteran Enterprise Tech Solutions, Inc) January 2011 - June 2012
JHM Research & Development, Inc. June 2009 - January 2011
Serco December 2008 - June 2009
SI International December 2007 - December 2008
Computer Science Corporation April 2007 - December 2007
Datatrac December 2003 - April 2007
Skills
Microsoft Excel, Access, Outlook, Word Processing, 10 Key, Microsoft Word, Customer Satisfaction, RightNow, Customer Service, Management, Employee Training, Writing, Oil Painting, Drawing, Photography, Photoshop, Portraits, Graphic Design, Sales, Team Leadership
Education
University of Nebraska-Lincoln 1998 — 2001
Bachelor of Fine Arts (BFA), Oil Painting
Serco January 2015 - Present
Skills
Research, Hospitals, Teamwork, Healthcare, Cpr Certified
Education
University of Richmond 2009 — 2013
Bachelor of Science (B.S.), Biology, General
U.S. Department of Veterans Affairs June 2015 - Present
Stanislawski & Harrison, CPAs August 2014 - January 2015
Bank of America September 2013 - August 2014
Serco January 2013 - July 2013
US Army February 2007 - January 2013
KPMG Public Accountants and Consultants December 2002 - April 2004
Skills
Program Management, Financial Accounting, External Audit, Retail Sales, Restaurant Management, Finance, Financial Statements, Financial Reporting
Education
University of Phoenix 2008 — 2013
Master of Business Administration (MBA), General
University of Tanta 1997 — 2001
B.S, Business Administration, Accounting
Serco August 2014 - Present
Ultra Electronics, Advanced Tactical Systems February 2006 - August 2014
United States Air Force May 2003 - October 2005
United States Air Force August 2000 - May 2003
Skills
Tactical Data Links, Local Area Network, Wide Area Network, Military Command and..., Air Defense Integrator, Joint Range Extension, Global Command and..., Linux Server, Windows, Regression Testing, Software Documentation, Security Clearance, Security+, Customer Support, Satellite Communications, UHF/HF Communications, Troubleshooting, Military Experience, Defense, Tactics, Military, WAN, Information Assurance, DoD, Integration, CompTIA Security+, Systems Engineering, Program Management, Security, Testing
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Information Technology
Choctaw Contracting Services November 2010 - Present
Serco December 2009 - October 2010
Target March 2007 - July 2010
Skills
Community Outreach, Public Speaking, Event Planning, Volunteer Management, Data Entry, Nonprofits, Microsoft Office, Fundraising, PowerPoint, Customer Service, Research, Leadership, Case Management, Training, Microsoft Word, Program Development, Social Services, Time Management, Social Media
Education
University of South Carolina-Columbia 2003 — 2006
Bachelor of Arts, Psychology
Midlands Technical College 2001 — 2002
Associate of Arts, General Studies
Hewlett-Packard September 2015 - Present
Serco February 2014 - August 2015
U.S. Army October 2009 - April 2013
US Army September 2004 - September 2009
U.S. Army May 2001 - August 2004
Skills
Project Management, Operations Management, Operational Planning, Joint Military..., Microsoft Excel, Microsoft Word, SharePoint, Market Analysis, Military Experience, Military Training, Customer Service, Technical Writing, Change Management, Supervisory Skills, Leadership, Leadership Development, Organizational..., Team Building, Public Speaking, Business Analysis, Policy Analysis, Financial Analysis, Risk Assessment, Government, HRIS, HR Policies, Inspection, Employee Training, Program Management, Recruiting, Interviews, Security Clearance, Human Resources, Military, Analysis, Training, DoD, Applicant Tracking..., Special Operations, Top Secret, Military Operations, Army
Education
University of Phoenix 2015 — 2016
Master’s Degree, Business Administration and Management, General
University of Phoenix 2011 — 2014
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
Boecore, Inc. April 2012 - Present
Serco 2011 - 2012
Teledyne Collaborx 2003 - 2011
Skills
Cost Benefit, Earned Value Management, Budgets, Defense, Subcontracting, Procurement, FAR, Information Assurance, Government, DoD, Security Clearance, Government Contracting, Costpoint, Government Procurement, Air Force, Deltek, RFP, Proposal Writing, Contract Management
Education
University of Phoenix
Serco June 2010 - Present
CACI International Inc 2008 - 2010
Booz Allen Hamilton 2005 - 2007
IIE 1996 - 2004
Skills
Pricing, Pricing Strategy, Pricing Analysis, Government Contracting, Government Proposals, Contractor Estimating..., Contract Pricing, Government Contract..., FAR, Proposal Writing, RFP, DoD, Federal Government, Defense, Government Procurement, Earned Value Management, Contract Management, Government, Program Management, Management, Business Process..., Process Improvement
Education
University of New Hampshire 1991 — 1995
Bachelor of Science (BS)
Northfield Mount Hermon 1987 — 1991
United States Air Force June 2014 - Present
United States Air Force December 2011 - April 2014
Serco August 2012 - August 2013
National Robotics Engineering Center, CMU June 2009 - August 2011
Skills
Computer Hardware, Network Security, C, Linux, Programming, Python, Access Control, Troubleshooting, Analysis, Computer Science, Java, Systems Engineering
Education
University of Pittsburgh 2010 — 2014
Bachelor of Science (B.S.), Computer Engineering
Serco November 2014 - Present
GreenTotalSolutions August 2012 - September 2014
US Navy January 2000 - January 2006
Skills
Facilities Management, Human Resources, Pumps, Maintenance & Repair, Factory, Military, Operations Management, Program Management, Leadership, Customer Service
Education
University of Phoenix 2009 — 2013
Bachelor of Science (BSc), Information Technology
By All Means Travel - Protravel Network March 2014 - Present
United States Department of Defense December 2008 - Present
Serco 2007 - 2008
Army August 1997 - July 2007
Skills
Customer Service, Strategic Planning, Credit, Microsoft Excel, Microsoft Office, Risk Management, Loans, Change Management, Process Improvement, Team Building, Microsoft Word, Program Management, Budgets, Government, Leadership, Team Leadership, Leadership Development, Policy, Training, Management, Analysis, Operations Management, Military, DoD, Teaching, Strategy, Coaching, Public Speaking, Security Clearance
Education
Ashford University 2010 — 2013
Bachelor of Arts (B.A.), Health care administration
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Health care focus on Medical records
Serco June 2014 - Present
H&R Block January 2014 - April 2014
Sears Holdings Corporation September 2006 - March 2008
US Army June 2002 - July 2005
Skills
Accounting, General Ledger, Financial Analysis, QuickBooks, Account Reconciliation, Financial Reporting, Financial Accounting, Internal Controls, Personal Financial..., Budgets, Customer Service, Microsoft Word, Microsoft Office, Accounts Receivable, Microsoft Excel, PowerPoint, Program Management, Team Building, Management
Education
University of Phoenix 2008 — 2012
Bachelor's Degree, Accounting and Business/Management
University of Phoenix 2008 — 2012
Associate of Arts (A.A.), Accounting
Bags Inc. August 2014 - Present
Logistics Management Resources December 2011 - May 2013
Serco August 2011 - December 2011
Southeastern Pressure Grouting, Inc January 2003 - April 2005
Nova Communications Inc, January 2000 - January 2003
Dial America Marketing August 1997 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Research, Outlook, Teaching, Conducting Interviews, Briefing, Proficient Typing Skills, Management, Accounts Payable, Accounts Receivable, Employee Training, Recruiting, Troubleshooting, Integrity, Active DoD Secret..., Problem Solving, Customer Service..., Clerical Skills, Administrative..., Secretarial Skills, Human Resources, Supervisory Skills, IT Solutions, Online Research, Hospitality Service, Data Entry, Computer Proficiency, Interviews, Training, 60 Hours Excel Business...
Education
University of Phoenix 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management, 3.34
ESC INC February 2015 - Present
UIC Technical Services / Bowhead/DSCI August 2012 - June 2015
Serco October 2010 - August 2012
The Exchange February 2010 - October 2010
The Exchange January 2007 - February 2010
Skills
Payroll, Microsoft Office, Microsoft Excel, Microsoft Word, microsoft outlook, Executive Calendar..., Customer Service, Internet, Office Administration, PowerPoint, Typing, Organization, Written & Verbal..., Critical Thinking, Highly detail oriented, Problem Solving, Filing, Multi Tasking, Time Management, SharePoint, Interview Skills, Management, Team Building, Travel Management, Conference Coordination, Outlook, Training, Leadership, Security Clearance, DoD, Event Planning, Military Operations, Process Improvement, Government, Program Management
Education
University of Phoenix 2013 — 2015
Associate of Arts (A.A.), Human Services, General
University of Phoenix 2013 — 2015
Human Services, General
Serco April 2015 - Present
Northwestern Mutual August 2012 - October 2014
Alere, Inc. February 2012 - April 2012
Hyatt Regency Lost Pines Resort and Spa June 2010 - September 2011
M&M Travel July 2008 - August 2009
Dart Chart Systems March 2007 - May 2008
Airgas Safety September 2006 - January 2007
The Mark Travel Corporation December 2000 - August 2006
Skills
Customer Experience, Telephone Skills, Customer Service, Customer Satisfaction, Hotel Booking, Leisure Travel, Tourism, Hospitality, Hotels, Outlook, Leadership, Call Center, Sales, Marketing, Time Management, Inventory Management, Budgets, Process Scheduler, Administration, Microsoft Word, Travel Management, Forecasting, Hospitality Industry, Account Management, Call Centers, Event Planning, Team Building, Microsoft Office, Customer Relations, Resorts, Hospitality Management
Education
University of Phoenix
Business Communications/General Administration
University of Wisconsin
Whitnall High School
Serco - North America 2009 - Present
Serco September 2009 - October 2012
Sysco November 2005 - September 2009
Skills
Team Building, Operations Management, Public Relations, Program Management, Training, Process Improvement, Public Speaking, Customer Service, Coaching, SAP ERP system..., Budgets, Marketing, Contract Negotiation, Leadership Development, Strategic Planning, Social Media, Management
Education
University of Phoenix 2009 — 2012
Bachelor of Science in Business -Management
California College San Diego August 2014 - Present
Universal Services of America November 2012 - August 2014
G4S Secure Solutions November 2013 - July 2014
Downtown San Diego Partnership August 2010 - July 2011
Serco November 2007 - February 2009
Envisioneering Inc October 2007 - January 2009
US Navy October 1987 - October 2007
Skills
Leadership, Training, Security, Weapons, Aircraft, Public Speaking, Customer Service, Microsoft Office, Technical Writing, Microsoft Word, Policy, Leadership Development, Security Clearance, Aviation, Microsoft Excel, Logistics Management, Logistics, Statistical Programming, Administrative..., Administrative..., Event Planning, Strategic Planning, Team Building
Education
California College San Diego 2014 — 2016
Computer Science, Network Security Specialist, 3.17
University of Phoenix 2010 — 2011
Human Services, General
Cubic December 2014 - Present
Serco May 2014 - November 2014
Mobius Industries USA, Inc. May 2010 - November 2013
L-3 Communications September 2004 - September 2009
Northrop Grumman October 1997 - October 2004
United States Marine Corps August 1995 - September 1997
United States Marine Corps January 1995 - August 1995
United States Marine Corps August 1993 - December 1994
United States Marine Corps August 1990 - August 1993
United States Marine Corps August 1986 - August 1990
Skills
Defense, Military, Program Management, C2PC, Command, Data Center, Leadership, Technology Solutions, Servers, Project Management, IT Management, Analysis, Technical Support, Project Planning, Hardware Support, IOS V1, JTCW, Common Operational..., Problem Solving /..., Staff Training &..., Detail & Deadline..., Project Management &..., Diplomatic and assertive, Interpersonal and..., Troubleshooter, problem..., Team player, ability to..., TSOA, DoD, Systems Engineering, Information Assurance, Security, Security Clearance
Education
University of South Carolina-Columbia 1984 — 1985
AS, Computer Science
Toronto Pan Am Sports Centre September 2015 - Present
Serco July 2015 - Present
University of Ottawa February 2013 - March 2015
Dr. Martin Chin & Dr. Sue-Lynn Chin - Orthodontists October 2006 - December 2014
Ottawa Volley Sixes November 2013 - March 2014
Ottawa Volley Sixes September 2013 - March 2014
Student Federation of the University of Ottawa November 2012 - November 2013
Pareto July 2012 - August 2013
Roots February 2013 - April 2013
Sports Injury Rehabilitation Clinic Inc. January 2012 - April 2012
Education
University of Ottawa / Université d'Ottawa 2012 — 2014
Bachelor of Science (B.Sc.), Honours Science Specialization in Human Kinetics
University of Windsor 2010 — 2012
Bachelor of Human Kinetics, Movement Science
Serco September 2014 - Present
Biomedical Engineering Society April 2013 - Present
NIRS Brain Imaging Lab January 2013 - Present
Pittsburgh Tissue Engineering Initiative May 2012 - August 2012
Caldwell and Gregory May 2011 - August 2011
Skills
Statistics, Matlab, Biomedical Engineering
Education
University of Pittsburgh 2010 — 2014
Bioengineering, Signals and Systems
Trinity Episcopal School
Jones Walker LLP August 2015 - Present
KeyPoint Government Solutions October 2012 - August 2015
OMNISEC (Omniplex Worldwide Services Corp.) October 2011 - October 2012
USIS February 2010 - September 2011
Serco September 2009 - February 2010
Beasley Broadcast Group September 2004 - June 2007
Radio Disney June 2002 - June 2004
Beasley Broadcast Group October 2000 - November 2001
Baldwin Broadcasting (now Plus Broadcasting, Inc.) September 1999 - August 2000
Clinique August 1997 - November 1998
Skills
Investigation, Private Investigations, Background Checks, Interviews, Program Management, Leadership, Security Clearance, Marketing, Training, Security, Enforcement, Microsoft Office, Internal Investigations, Editing, Government, Recruiting, Law Enforcement, MS Office Suite, PIPS (Personnel..., Cool Edit Pro;..., Criminal Investigations, Wavecart; WaveStation..., Raduga; DAT, CBSI; DARTS (traffic..., Physical Security, Security Management
Education
University of South Alabama 1989 — 1994
Bachelor of Arts (BA), Political Science and English
Walt Disney World College Program
"Ducktorate", Film & Television Production
Unitec Electronics November 2014 - March 2015
Northrop Grumman Corporation August 2012 - January 2015
Serco October 2011 - August 2012
Northrop Grumman Corporation September 2000 - September 2011
Skills
Systems Engineering, Engineering Management, Testing, Information Assurance, Test Equipment, Software Documentation, Software Installation, Engineering, Troubleshooting, Electronics, Process Improvement, Proposal Writing, Integration, Electricians, Technical Writing, Program Management, Electro-mechanical..., Government Contracting, Electrical..., Configuration Management, System Design, Process Engineering, Requirements Management, Electrical Engineering, Project Planning
Education
University of South Alabama 1979 — 1983
First Independent Methodist 1971 — 1975
High School Diploma, General Science
XIFIN, Inc. February 2011 - Present
Serco January 2008 - January 2011
Lionel Henderson, LLC March 2007 - December 2007
General Outsourcing Services, Inc. April 2005 - March 2007
US Navy March 1985 - March 2005
Skills
Microsoft SQL Server, Project Management, SQL, Training, Healthcare, Analysis, Security+, Databases, Troubleshooting, Quality Assurance, Software Documentation, Program Management, Project Planning, SDLC, Business Analysis, Customer Service, Testing, Process Improvement, System Administration, Top Secret, Security Clearance, Data Analysis, Revenue Cycle Management, Software Project..., Oracle SQL, SaaS, HIPAA, Requirements Analysis, Integration, Management, Security, Healthcare Information..., Navy, Leadership, Cross-functional Team..., Change Management, Business Intelligence, National Security, Systems Engineering, DoD
Education
University of Phoenix 2010 — 2011
Information Technology, Information System Security, 3.0
Self-Employed February 2015 - Present
Serco May 2014 - July 2014
DOT/FAA/ATO/NCT TRACON April 1989 - April 2014
Santa Barbara Aviation October 1981 - March 1989
Apollo Airways October 1978 - October 1981
Skills
Air Traffic Control, Commercial Pilot, SME ERAM, ATP, Amateur Radio Operator, Cadre Instructor for..., Training, Aviation, Aircraft, Charter, ICAO, Flight Safety, Commercial Aviation, Flights, Airlines, Glider, Avionics, Aircraft Maintenance, Aerospace, Civil Aviation, Airports, Flight Training, Multi-engine, System Safety, Airport Management, Crew Resource Management, Aeronautics, Flight Planning, Flight Test, Human Factors, Radar, General Aviation, Piloting, Airworthiness, Helicopters, Airplane, Ground Instructor, Business Aviation, FAA, Private Pilot, Aviation Security, CFI, Airspace, Instrument Rating, Commercial Piloting, Private Piloting
Education
University of Southern California 1976 — 1978
1 1/2 years of study, Aerospace Engineering
Dos Pueblos High School 1972 — 1976
High School Diploma, College Preparatory
Harley Marine Services, Inc. May 2014 - Present
Accountemps March 2014 - April 2014
Northland Communications November 2013 - March 2014
Serco April 2013 - November 2013
Events and Adventures February 2012 - April 2013
Events and Adventures December 2010 - December 2011
U.S. Army November 2005 - November 2009
Movie Gallery April 2004 - October 2005
Skills
Data Entry, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Event Planning, Microsoft Office, Event Management, Marketing, English, QuickBooks, Outlook, Teamwork, Budgets, Accounting, Interviews, Payroll, Research, Account Reconciliation, Human Resources, Leadership, Social Networking, Accounts Payable, Access, Finance, Accounts Receivable
Education
University of Phoenix 2011 — 2014
Master's Degree, Accounting, 3.08
University of Phoenix 2007 — 2011
Bachelors, Business/Accounting, 3.7
US Army November 2012 - Present
Serco October 2012 - September 2014
General Dynamics Information Technology January 2010 - October 2012
United States Department of Defense February 2008 - December 2010
Kleber CDC 2009 - 2010
Skills
Troubleshooting, Integration, Active Directory, Windows Server, Security, Security Clearance, Security+, VMware, Network Administration, SharePoint, DoD, Servers, Network Security, System Administration, Requirements Analysis, Computer Hardware, Windows 7, Testing, Software Documentation, Visio, Information Technology, System Deployment, Help Desk Support, CompTIA Security+, Customer Service, Training, Military Operations, Program Management, Leadership, Leadership Development, Team Building, Government, Management, Military Experience, Operational Planning
Education
University of Phoenix
Serco May 2010 - Present
ThyssenKrupp Steel USA, LLC 2008 - October 2009
US Cellular 2007 - 2008
Alstom Power 2006 - 2007
Oak Ridge National Laboratory April 1991 - April 2006
Lockheed Martin 1983 - 1991
Skills
Industrial/Organizationa..., SPHR, CCP, CBP..., HR generalist/manager, Compensation, Staffing/recruitin, Training, Benefits, Employee relations, Union and non-union..., Service Contract Act..., DoD Secret Clearance, SAP, HRIS, ATS, HR administration, Job Analysis &..., Performance appraisal, Employee selection, Student, intern, and..., Layoffs and downsizing, Training needs..., Employee surveys, FMLA and ADA
Education
University of Tennessee-Knoxville 1978 — 1983
Industrial/Organizational Psychology
University of Nebraska at Omaha 1976 — 1978
Industrial Psychology
University of Utah 1971 — 1976
Psychology
MSP Engineering Group January 2013 - Present
SCA Consulting Engineers January 2007 - January 2013
Serco August 2004 - January 2007
Lockwood Greene 1996 - 1999
US Army Corps of Engineers 1992 - 1996
Skills
Structural Engineering, Civil Engineering, Project Management, Steel Structures, Reinforced Concrete, Masonry, Structural Analysis, BIM, ETABS, RAM Structural Systems, Post-tensioning, Engineered Wood Products, Concrete, Contractors, Construction, AutoCAD, Seismic Design, Structural Engineers, Earthquake Engineering, Steel Design, Bridge, Construction Management, Revit, Steel, Foundation Design
Education
University of Pittsburgh 1991 — 1995
Bachelor of Science (BS), Civil Engineering
Cabela's March 2013 - Present
Serco March 2011 - May 2011
Burger King Corporation September 2006 - June 2007
DDP Holdings May 2005 - February 2006
BiLo January 2004 - August 2004
Skills
Data Entry, Phone Etiquette, Typing, Interpersonal Skill, Customer Service, Food Service, Microsoft Excel, Microsoft Powerpoint, Office 2010, Filing, Microsoft Office, Management, CPT, PowerPoint, Microsoft Word, Telephone Skills, Advertising
Education
University of Phoenix 2010 — 2012
Associate of Arts (AA), Business/Commerce, General
Northrop Grumman Corporation October 2014 - Present
Serco October 2012 - October 2014
Skills
Business Analysis, Microsoft Excel, Analysis, Data Analysis, Program Management, Call Centers, Performance Management, Process Improvement, BPO
Education
University of Notre Dame 2007 — 2011
Bachelor of Business Administration (BBA), Management
Johns Hopkins University Carey Business School INNoVATE(r) Entrepreneurship Instructor November 2014 - Present
Serco July 2012 - November 2012
Skills
ITIL, Active Directory, Windows Server, Servers, VMware, DNS, DHCP, VMware ESX, Windows XP, Group Policy, Windows 7, VPN, IT Service Management, Virtualization, Network Administration, Technical Support, Cisco Technologies, Operating Systems, vSphere, SCCM, System Administration, IT Operations, Help Desk Support, Hyper-V, Network Security, Service Desk, System Deployment, Microsoft Certified..., Computer Hardware, Software Installation, Microsoft Technologies, HP, Troubleshooting, TCP/IP, Microsoft Exchange
Education
University of Phoenix 2002 — 2004
Computer and Information Sciences and Support Services
Serco March 2014 - Present
STG March 2013 - March 2014
YRCI October 2011 - March 2013
YRCI January 2011 - October 2011
YRCI January 2010 - December 2010
Cotecna March 2007 - January 2010
Skills
Financial Analysis, Financial Modeling, Program Management, Quality Assurance, Quality Management, Process Improvement, Process Writing, Process Analysis, Analysis, Project Planning, Business Development, Project Management, Microsoft Office, Budgets, Management, Change Management, Business Process..., Business Analysis, Onboarding, Leadership, Policy, Performance Management, Management Consulting, Training
Education
University of Phoenix 2010 — 2012
Master's degree, Accountancy
HWR Berlin, Germany 2002 — 2005
Bachelor of Arts (B.A.), Finance and Banking
Chamberlain College of Nursing May 2014 - Present
Human Resources Consulting, Inc. July 2013 - April 2014
Serco March 2013 - July 2013
University of Phoenix February 2008 - October 2012
Chevy Chase Bank February 2007 - December 2007
Caribou Coffee March 2003 - January 2007
Skills
College Recruiting, Time Management, Database Administration, Office Administration, Recruiting, Training, Customer Service, Employee Training, Employee Relations, Marketing, Management, Outlook, Leadership Development, Adult Education, Leadership, Event Planning, Classroom Management, University Teaching, Team Building, Job Coaching, Career Counseling, Instructional Design, Resume Writing, Public Speaking, Strategic Communications, Change Management, Coaching, Policy, Microsoft Office, Analysis, Higher Education, Human Resources, Staff Development, Project Management, Enrollment Management, Conflict Resolution, Interviews, Career Development, Organizational..., Student Recruiting, Admissions, Critical Thinking, Program Management
Education
Western International University 2010 — 2012
Masters in Innovative Leadership, Leadership
University of Phoenix 2008 — 2010
Bachelor's of Science, Management
Serco July 2015 - Present
Serco March 2014 - Present
US Army March 2013 - Present
US Army March 2009 - Present
Jcpennys November 2013 - July 2014
Skills
Military Experience, DoD, Leadership, Troubleshooting, Military Operations, Operational Planning, Software Documentation, Physical Security, Operations Management, Information Assurance, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Management, Training, Security, Social Media, Security Clearance, Team Leadership, Leadership Development, Analysis
Education
University of Phoenix
Bachelor of Science (B.S.), Psychology
Serco February 2009 - Present
Accenture June 1999 - April 2008
Skills
Program Management, Government Contracting, Earned Value Management, Process Improvement, Outlook, MS Project, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Costpoint, PM Reports, Deltek System, Lotus Notes, Learning Management..., Estimate at Completion, Budget Forecasts, Budget Monitoring, Purchase Orders, Purchasing Negotiation, Financial Analysis, Financial Reporting, Project Finance
Education
University of Phoenix 2008 — 2010
Bachelor of Science, Accounting
Serco September 2012 - Present
CRGT, Inc. August 2011 - September 2012
BlackHill Solutions, Inc. April 2010 - July 2011
IBTS January 2008 - April 2010
L-3 Communications January 2005 - January 2008
Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, General Ledger, Bank Reconciliation, Accounting, Invoicing, Payroll, Auditing, Financial Statements, Analysis, Microsoft Excel, Fixed Assets, Deltek, GCS, Microsoft Office, Microsoft Word, Costpoint, Impromptu, Impromptu Web Reports, Costpoint 7, Variance Analysis
Education
University of Phoenix 2009 — 2011
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Georgia State University November 2014 - Present
Chattahoochee Technical College September 2009 - Present
The Art Institute of Atlanta June 2013 - November 2014
Choctaw Contracting Services October 2010 - June 2013
CSC March 2010 - October 2010
Serco-NA May 2008 - March 2010
Serco January 2007 - May 2008
Strategic Resources (U.S. Navy) October 2005 - January 2007
University of South Alabama May 2003 - October 2005
SenioRx Patient Assistance ProgramMar January 2003 - August 2004
Skills
Large Group Facilitation, Curriculum Development, Training & Development, Employee Training, Workshop Facilitation, Resume Writing, Leadership Development, Program Management, Leadership, Training, Public Speaking, Human Resources, Policy, Training Delivery, Government, Military, E-Learning, Teaching, Analysis, Research, Management, Instructional Design, Organizational..., PowerPoint, Staff Development, Program Development
Education
University of South Alabama 2003 — 2007
Masters, Sociology
University of South Alabama 2000 — 2003
B.A., Psychology
Serco August 2015 - Present
Menards March 2013 - August 2015
Sam's Club August 2012 - January 2013
Burlington Coat Factory April 2010 - June 2011
Burlington Coat Factory April 2005 - April 2010
Burlington Coat Factory August 2001 - April 2005
Famous Brand Shoes August 2000 - August 2001
Famous Barr September 1998 - August 2000
Skills
Associate Training, Store Management, Visual Merchandising, Team Orientation, Inventory Control, Sales, Training, Customer Service, Profit, Merchandising, Project Planning, Inventory Management, Human Resources, Loss Prevention, Retail, Purchasing, Logistics, Team Building, Time Management
Education
University of Phoenix 2005 — 2007
Bachelor of Science, Business - Management
St. Charles Community College 1998 — 2004
Associate of Arts, Business
leidos April 2011 - Present
Problem Solutions March 2010 - January 2011
Advanced Distributed Learning Co-Laboratory Hub 2004 - 2011
Serco 2009 - March 2010
Concurrent Technologies Corporation 2008 - 2009
Concurrent Technologies Corporation December 2004 - 2009
Independant Consultant March 2004 - December 2004
Ariba (previously Supplier Insight / Procuri) April 2003 - January 2004
Infor (previously Comshare) May 1999 - May 2003
Skills
JavaScript, Web Services, Node.js, AngularJS, GruntJS, Weka, Machine Learning, RESTful WebServices, MongoDB, Java, Agile Methodologies, Software Engineering, jQuery, C#, SCORM, Software Development, Integration, CSS, SQL, User Experience, Software Design, WCF, SOA, Web Service, Object Oriented Design, Agile, .NET, Visual Studio, AJAX, Microsoft SQL Server, Eclipse, JUnit, Web Applications, Testing, Python, RUP, SaaS, GIS, Linux, Linear Programming, Product Development, TDD, UML, Continuous Integration, WSDL, MySQL, Software Architecture, Decision Trees, Amazon Web Services..., Hadoop
Education
University of Pittsburgh
Bachelor of Science (B.S.)
Serco December 2008 - Present
Lockheed Martin December 2007 - November 2008
SI International July 2001 - November 2007
LABAT-Anderson August 1997 - July 2001
Skills
Outlook, Customer Service, Public Speaking, Access, PowerPoint, Microsoft Office, Microsoft Word, Sales, Team Building, Marketing, Data Entry, Social Networking, Leadership, Customer Satisfaction, Time Management, Training, Event Planning, Human Resources, Employee Relations, Microsoft Excel, Social Media
Education
University of North Texas 2003 — 2006
Business
W. W. Samuell High 1983 — 1987
Diploma, Mathematics
St Augustine School
A Platinum Resume August 2011 - Present
Examiner.com 2011 - 2012
Department of Defense November 2010 - December 2011
Serco November 2007 - December 2009
Army Community Service September 2001 - December 2007
Volt Services Group 1999 - 2001
Skills
Resume Writing, Cover Letters, Recruiting, Training, Interviews, Career Counseling, Public Speaking, Job Fairs, Career Development, Coaching, Creative Writing, Community Outreach, Non-profits, Speech Writing, Workshop Facilitation, Conflict Resolution, Program Management, Military, Strategic Planning, Leadership Development, Management, Social Networking, Leadership, DoD, Government, Strategy, Human Resources, Team Building, Organizational..., Entrepreneurship, Social Media Marketing, College Recruiting, Employee Relations, Hiring, Social Media, Project Planning, Marketing, Team Leadership, Online Marketing, Analysis, Data Entry, Security Clearance, Military Experience, Career Management, Defense, National Security, Management Consulting, Start-ups, Change Management, Nonprofits
Education
University of Phoenix 1999 — 2000
M.A., Organizational Management
Columbia College
Bachelor of Arts, Business Administration with Minor in Psychology
FCi Federal September 2012 - Present
Serco April 2009 - September 2012
Target August 2006 - September 2009
Sumner Properties LLC July 2006 - December 2007
Skills
Analysis, Customer Service, Microsoft Excel, Team Leadership, Microsoft Office, Research, Data Entry, Security, Access, Windows, Leadership, Sales, Process Improvement, U.S. Immigration, Visas, Consular Processing, Retail, Training, Project Management, Inventory Management, Team Building, Networking, Computer Hardware, Merchandising, Facebook, Google+
Education
University of New Hampshire 2000 — 2003
None, Computer Science
Exeter Area High School 1995 — 1999
General Studies, General Studies
Center for Plain Language July 2012 - Present
Plain Language Source January 2011 - Present
Rebecca Gholson Consulting June 1999 - January 2011
Asheville-Buncombe Technical Community College June 1997 - June 1999
Texas Department of Mental Health and Mental Retardation November 1994 - April 1997
Serco June 1991 - June 1993
United States Peace Corps July 1987 - July 1989
Skills
Editing, Writing, Project Management, Teaching, Blogging, Newsletters, Proposal Writing, Technical Writing, Content Management, Copy Editing, Research, Corporate Communications, Internal Communications, Patient Education..., Structural Editing, Plain Language..., Plain English, Health Literacy, Plain Language, Curriculum Design, Public Relations, Publishing, Nonprofits, Social Media, Strategic Communications, Proofreading, Copywriting, Higher Education, Content Development
Education
University of Pennsylvania 1989 — 1990
M.S.Ed., Intercultural Communications
Wellesley College 1983 — 1987
B.A. cum laude, French Studies
Beacon Interactive Systems November 2014 - Present
Booz Allen Hamilton April 2007 - November 2014
SERCO 2004 - 2007
CONAVSURFLANT 2001 - 2004
Navy 1998 - 2001
USS Enterprise 1998 - 2001
Skills
Management Consulting, Business Process..., Financial Analysis, Process Improvement, Change Management, Analysis, Program Management, Business Analysis, Financial Reporting, Strategy, Financial Audit..., Budgets, Auditing, Business Process, Business Process..., Data Analysis, DoD, Leadership, Project Management, Strategic Planning, Defense
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
Guidance Residential July 2015 - Present
FCi Federal November 2014 - July 2015
SallieMae May 2012 - March 2014
Sallie Mae September 2011 - March 2014
Serco December 2010 - February 2011
PricewaterhouseCoopers, LLC July 2008 - February 2009
PricewaterhouseCoopers, LLC June 2005 - June 2008
PricewaterhouseCoopers,LLC November 2004 - May 2005
AOL March 1998 - July 2003
Skills
Access, Coaching, Finance, Management, PeopleSoft, Software Documentation, Human Resources, SDLC, Visio, Onboarding, Payroll, Training, Interviews, New Hire Orientations, Databases, Research, Public Speaking, Auditing, Microsoft Excel, Recruiting, Employee Relations, HRIS, Talent Management
Education
University of Phoenix 2009 — 2011
MBA, HR Management
University of Phoenix 2001 — 2004
Bachelor of Applied Science (B.A.Sc.), Information Technology
Serco November 2014 - 2015
Triple Canopy August 2014 - November 2014
Michael Baker International September 2013 - August 2014
Interstate Worldwide Relocation March 2013 - June 2013
NJVC, LLC January 2013 - March 2013
Impact home Improvement January 2010 - April 2012
US Army 2006 - 2007
Army and Air Force Exchange Service 2005 - 2006
AAFES April 2004 - December 2004
US Army February 2002 - May 2003
Skills
Employee Relations, EEO, FMLA, Benefits Administration, New Hire Orientations, HRIS, Human Resources, Recruiting, Deferred Compensation, ADP Payroll, HR Policies, Performance Appraisal, Payroll, Background Checks, Employee Benefits, Sourcing, Leadership, Employee Training, Program Management, SDLC, Management, Training, Personnel Management, Interviews, Temporary Placement, Hiring, Talent Acquisition, Internet Recruiting, Job Descriptions, College Recruiting, Taleo, Applicant Tracking..., Workforce Planning, Screening, Succession Planning, Job Fairs, Talent Management, Social Networking, Technical Recruiting, Staffing Services, Screening Resumes, Benefits Negotiation, HR Consulting, Temporary Staffing, PeopleSoft, Employee Handbooks, Resume Writing, Employee Engagement
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
University of Phoenix 2007 — 2011
Bachelor's degree, Human Resources Management and Services
Apple June 2015 - Present
Serco September 2012 - November 2014
CSC June 2012 - September 2012
EOIR Technologies Inc. February 2011 - March 2012
IAP Worldwide Services September 2006 - January 2011
AUGUSTA STATE MEDICAL PRISON December 2009 - November 2010
US Army July 2005 - August 2006
US Army January 2004 - May 2005
US Army February 2002 - September 2002
US Army May 2001 - February 2002
Skills
Software, Networking, Radio, COMSEC, Optics, IR, Military, Security Clearance, Public Speaking, Training, Program Management, Government, Career Counseling, Editing, Graphics Editing, Blogging Software, Electronics Maintenance, Resume Writing, Book Writing, Communication, Property Management, Research, Active DoD Secret..., Team Leadership, Quality Assurance, Army, Troubleshooting, Testing, Logistics, Security, Management, Military Experience
Education
University of Massachusetts, Lowell 2013 — 2015
Bachelor of Science (BS), Information Technology, 3.2
Walden University 2007 — 2010
Master of Science, Mental Health Counseling, 3.8
University of South Carolina-Columbia 1989 — 1995
Bachelor of Arts, Psychology and English
Serco 2015 - Present
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Research, Teamwork, Time Management, Leadership, Management
Education
University of South Carolina-Columbia 2010 — 2014
Bachelor's Degree, Insurance and Risk Managment / Finance, 3.0
University of South Carolina-Columbia 2010 — 2014
Bachelor's degree, Banking, Corporate, Finance, and Securities Law and Insurance isk management
Serco January 2015 - Present
GBX Consultants, Inc. March 2013 - December 2014
El Paso Independent School District September 2010 - December 2012
Ysleta Independent School District August 2009 - November 2009
Skills
Training, Leadership Development, Facilitators, Educational Leadership, Communication, Public Speaking, Leadership, Curriculum Development, Adult Education, Career Counseling, Curriculum Design, Staff Development, Classroom, Community Outreach, Facilitation, Higher Education, Instructional Design, Workshop Facilitation
Education
University of Phoenix 2008 — 2010
Master's degree, Education
University of Phoenix 2003 — 2007
Bachelor's degree, Human Services, General
Remin Media 2014 - Present
WellPut Custom Content 2013 - Present
SheKnows Media 2011 - Present
CariFree 2010 - 2013
Oregon National Guard 2009 - 2010
Serco 2007 - 2009
University of Northern Iowa 2003 - 2006
Skills
Copywriting, Copy Editing, Writing, Project Management, Training, Youth Development, Youth Work
Education
University of Northern Iowa 2003 — 2005
Master of Arts (MA), Youth Development
University of Oregon 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature/Letters
Thomson Reuters August 2015 - Present
Thomson Reuters June 2014 - July 2015
Thomson Reuters July 2012 - May 2014
Thomson Reuters September 2008 - July 2012
Serco 2007 - 2009
Serco February 2001 - 2007
Skills
Outsourcing, Program Management, Change Management, ITIL, Stakeholder Management, Service Delivery, Management, Business Development, Operations Management, Business Transformation, Business Process, ERP, IT Strategy, Business Process..., Business Analysis, Integration, Project Delivery, Requirements Analysis, Business Intelligence, IT Service Management, Professional Services, Software Project..., Solution Architecture, Leadership, SAP, Enterprise Software
Education
University of Nottingham 1992 — 1995
Manufacturing Engineering & Management, Manufacturing Engineering & Management
Serco September 2013 - Present
Kum & Go July 2008 - January 2012
Justin Brands, Inc. August 2005 - March 2008
FASCO August 2003 - May 2005
Skills
Microsoft Office, Adapts and works well..., Self-starter and..., Works hard to..., Self-starter and..., Learning Quickly, Goal-orientated in the..., Proven to accomplish..., Customer Service, Quality Assurance, Manufacturing, Management, Time Management, Telephone Skills, Inventory Management, Quality Control, Retail, Sales, Sales Management, Team Building, Customer Satisfaction, Account Management, Negotiation, Recruiting
Education
University of Phoenix 2008 — 2012
Bachelor of Science, Criminal Justice Administration
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General
Serco February 2015 - Present
Ardent Eagle Solutions April 2014 - November 2014
Salient Federal Solutions April 2013 - May 2014
United States Marine Corps October 2003 - October 2012
Aviation Communications Systems January 2003 - January 2012
Skills
DoD, Communication Systems, Military Experience, Security Clearance, Military, Military Operations, Security+, Troubleshooting, Information Assurance, Command, Operational Planning, Military Training, Weapons, Security, Force Protection, Computer Hardware, Top Secret, Network Administration, Satellite Communications, Army
Education
University of Phoenix 2010 — 2013
Information Technology, Computer Systems Networking and Telecommunications, 3.85
System Technologies October 2011 - Present
Serco November 2002 - August 2011
US Army June 1995 - February 2009
Education
University of Southern California 1975 — 1977
Master of Science (MS), Systems Engineering
University of Hawaii (Manoa) 1964 — 1968
Bachelor of Business Administration (BBA), Business/Managerial Economics
Zeiders Enterprises, Inc. December 2012 - Present
Serco October 2012 - October 2014
Army Community Service September 2010 - October 2012
Fort Sill, OK Army Community Service September 2009 - July 2010
Houston County Board of Education August 2006 - June 2009
Department of Defense Education Activity August 2004 - June 2006
Metroplex Health System 1997 - 1998
Artworks Ad Agency 1994 - 1996
Skills
Investments, Strategic Financial..., Risk Management, Financial Analysis, Customer Service, Microsoft Word, Strategic Planning, Microsoft Office, Project Management, PowerPoint, Banking, Editing, Layout, Retirement Planning, Financial Planning
Education
AFCPE 2009 — 2010
Accredited Financial Counselor, Financial Counselor
University of North Carolina at Chapel Hill 1985 — 1989
BA, Journalism/Advertising
St. Louise Gift & Thrift Store July 2012 - Present
Wiese Research Associates 1997 - Present
Serco June 2010 - October 2010
Nelnet July 1999 - February 2009
Skills
Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Customer Service, Lotus Notes, Writing, Creative Writing, Reading, Copy Editing, Online Research
Education
University of Nebraska-Lincoln 1991 — 1995
Bachelor's degree, Journalism
AimCrier, LLC October 2009 - Present
Sullivan University September 2006 - Present
Various companies September 2011 - Present
US Cavalry, Inc. February 2010 - January 2014
Sullivan University September 2006 - September 2012
Sullivan University September 2006 - September 2012
Leopard Media Group February 2011 - April 2011
Column6 May 2008 - August 2009
Serco May 2001 - January 2007
US Army 1978 - 2001
Skills
Project Portfolio..., Supply Chain Management, Information Systems..., Risk Management, Strategic Planning, Leadership, Product Development, Cross-functional Team..., Staff Development, Change Management, Coaching, Team Building, Process Improvement, Leadership Development, E-Learning, Project Management, Organizational..., Distance Learning, Team Leadership, Military, Recruiting, Marketing, Government Proposal..., Proposal Leadership, Federal Grant Management, Training, Human Resources, Project Planning, Information Systems, Government, Program Management, Strategy, Start-ups, Management, Analysis, Sales, Operations Management, Organizational..., Budgets, Business Strategy, Account Management, Proposal Writing, Army, Policy, Integration, Business Planning, Instructional Design, DoD, Public Speaking, Conflict Resolution
Education
University of Phoenix 2006 — 2012
Doctorate, Management
University of Phoenix 2004 — 2006
MBA, Business
McKendree University 2001 — 2004
BS, Computer Information Systems
Serco May 2010 - Present
United States Navy June 1989 - June 2009
Skills
Software Documentation, Human Resources, Security
Education
University of Phoenix 2009 — 2012
SAIC February 2014 - Present
Serco September 2001 - January 2014
Sprint June 1999 - September 2001
Skills
Microsoft SQL Server, Project Management, PMP, ColdFusion, SQL, Applications..., Mentoring, Technical Documentation, Microsoft Office, HTML, CSS, JavaScript, XML, Web Services, AJAX, Java, JSP, Portlet Development, WebSphere Portlet..., websphere experience..., WebSphere Portal, Unix, Unix Shell Scripting, Entrepreneurship, SSRS, frtib, TSP, thrift saving plan, IBM iSeries, OmniScript, OmniStation, Eclipse, SDLC, Agile & Waterfall..., MVC, Scrum, Agile Project Management
Education
University of Northern Iowa 1995 — 1999
BS, Management Information Systems and Services
Serco November 2014 - Present
Client Services Incorporated January 2012 - Present
Dress Barn July 2008 - March 2011
J. C. Penney June 2005 - November 2007
Colorado Technical University 2004 - 2005
Gateway Computers Inc. September 2001 - April 2004
Gateway Computers Inc. August 1998 - September 2001
Skills
Inventory Management, Teamwork, Budgeting, Staff Development, Forecasting, Planning, Customer Service, Coaching, Team Building, Retail, Microsoft Office, Customer Relations, PowerPoint, Excel, Word, Public Speaking, Merchandising, Strategic Planning, Outlook, Research, Teaching, Problem Solving, Writing, Supervisory Skills, Windows, Hiring, Sales Management, Performance Management, Access, Administration, Customer Satisfaction, Business Analysis, Account Management, Process Improvement, Photoshop, Financial Reporting, Scheduling, Troubleshooting, Documentation, Leadership Development, Project Planning, Budgets, Process Scheduler, Operations Management, Management, Sales, Project Management, Analysis
Education
University of Phoenix 2006 — 2011
Bachelor of Science Degree, Business - Double Major: Management and Administration
Everett Community College October 2014 - Present
Serco December 2013 - May 2014
U.S. Coast Guard (Civilian) October 2008 - December 2013
Target August 2007 - August 2012
US Coast Guard October 1988 - November 2008
Skills
Security Clearance, RF, Navy, Satellite Communications, Electronics, Troubleshooting, Information Assurance, Military, Radar, Training, Security, Leadership, Customer Service, DoD, National Security, Top Secret
Education
Los Medanos Community College 2012 — 2013
Entrepreneurial and Small Business Operations
University of Phoenix 2007 — 2008
Associates, Electronics Technology
Network Security Systens Plus, Inc. August 2014 - Present
Knowledge Consulting Group June 2013 - Present
Deloitte April 2008 - May 2013
Serco May 2007 - April 2008
National Information Assurance Corporation September 2005 - February 2007
Unisys July 2004 - September 2005
Raytheon, Inc St Petersburg, FL November 2002 - November 2003
Skills
DIACAP, NIST, Security Clearance, CISA, Business Analysis, Management Consulting, Change Management, Analysis, C&A, Training, Team Building, Information Assurance, CISM, COBIT, Network Security, Program Management, PCI DSS, Security, Risk Management, Defense, IT Audit, Computer Security, Penetration Testing, Requirements Management, Information Security, Business Continuity, CISSP, Vulnerability Management, Information Security..., Governance, Integration
Education
University of South Florida 1977 — 1981
Psychology
Army Review Boards Agency December 2012 - Present
Army Review Boards Agency March 2010 - November 2012
US Army June 2008 - February 2010
Serco October 2005 - June 2008
Serco - North America 2005 - 2008
Skills
Program Management, Military, Security Clearance, Team Leadership, Proposal Writing, Analysis, Editing, DoD, Logistics, Human Resources, National Security, Change Management, Command, Leadership, Strategic Planning, Event Planning, Policy, Information Assurance, Performance Management, Research, English, Government, Public Speaking, Policy Analysis, Social Media, Operations Management
Education
University of Nevada-Las Vegas 1992 — 1997
MA, English
Michaels Stores, Inc. November 2012 - Present
YFYJupiter August 2010 - November 2012
Serco December 2008 - May 2010
Stork Vision Prenatal Imaging July 2005 - July 2008
Moroch Partners December 2007 - June 2008
Skills
Customer Service, Outlook, Time Management, PowerPoint, Retail, Event Planning, Microsoft Excel, Microsoft Word, Microsoft Office, Merchandising, Data Entry, Administrative..., Inventory Management, Office Management, Social Media, Visual Merchandising, Facebook, Marketing, Teamwork, Social Networking
Education
University of North Texas 2005 — 2008
Bachelor's degree, Marketing
United States Army 2010 - Present
Serco 2007 - 2013
Skills
Program Management, Military, Security Clearance, Government, Supervisory Skills, Leadership, Command, Operational Planning, DoD, Military Operations, Military Experience, Emergency Management, Force Protection, National Security, Organizational..., Policy, Army
Education
University of Phoenix-Colorado Campus 2004 — 2006
Master of Arts (MA), Education and Counseling
Jacobs Technology January 2014 - May 2014
Serco March 2010 - December 2013
Serco October 2008 - March 2010
Serco, Inc January 2007 - May 2008
Serco November 2005 - December 2006
Serco February 2005 - October 2005
Serco August 2003 - January 2005
STA Travel May 2002 - August 2003
G & S Oil special project with Conoco, Inc February 2001 - September 2001
Conoco, Inc October 1997 - February 2001
Skills
Security Clearance, Analysis, Career Counseling, Management, Leadership, Program Management, Human Resources, Research, Performance Management, Microsoft Word, Teaching, Operational Cost..., Cost Variance Analysis, Cost Reduction Analysis, Military Logistics
Education
University of Phoenix 2003 — 2005
MBA, International Business
University of Northern Iowa 1993 — 1997
BA, Public Relations
Genesis Concepts & Consultants February 2013 - Present
Serco August 2012 - January 2013
Serco November 2005 - March 2012
Skills
Microsoft Office, Research, Microsoft Excel, Public Speaking, Teaching, PowerPoint, Customer Service, Microsoft Word, Social Media, Event Planning, Higher Education, Editing, Volunteer Management, Staff Development, Workshop Facilitation, Government, Community Outreach, Program Development
Education
University of Rhode Island 1998 — 2002
Bachelor of Science (B.S.), Secondary Education and Teaching
Serco Financial AnalystLockheed Martin Information TechnologyNovember 2004 - June 2008
Education
University of San Diego 2000 — 2004
Bank of America February 2014 - Present
Thermaco, Inc. 2009 - 2009
Serco January 2005 - August 2008
New York State Parks Department January 1998 - January 2004
Skills
Leadership, Process Improvement, Human Resources, Cross-functional Team..., Talent Management, Customer Service, Event Management, Manufacturing, Employee Benefits, Editing, Defense, Army, Project Management, Six Sigma, Microsoft Excel, Microsoft Office, Operations Management, Management, Data Analysis, Business Process...
Education
Wake Forest University School of Business 2008 — 2010
MBA, Operations - Supply Chain Management, Information Technology
University of Notre Dame 1999 — 2003
Bachelor of Science, Aerospace Engineering
Analytic Services, Inc September 2013 - Present
Serco April 2012 - April 2013
SERCO North America January 2008 - January 2012
Serco Inc 2002 - 2009
Air Force Space Command November 1999 - April 2002
Skills
DoD, Program Management, Security Clearance, Air Force, Defense, Systems Engineering, Resource Management, Military, Requirements Analysis, Electronic Warfare, Ground Satellite..., Radomes Installations, Air Traffic Control and..., Military Training, Curriculum Development, Maintaining and..., Security, Project Planning, Project Management, Technical Writing, Proposal Writing, Leadership, Command, Testing, Training, National Security, Radar, Risk Management, Personal Financial..., Deployment Planning, Communication Satellite..., Defence, Government Contracting, Management, Top Secret, Policy, Earned Value Management, Intelligence, Military Operations, MS Project, Requirements Management, Military Experience, Analysis
Education
University of Southern California 1987 — 1989
MS, Management
University of Eastern Illinois 1978 — 1980
BS, Computer Science
Serco October 2013 - Present
InService America January 2013 - October 2013
TriNet April 2010 - July 2012
IGT August 2007 - January 2009
Kelly Services April 2006 - April 2007
Northern Quest Casino November 2000 - March 2006
Skills
Customer Engagement, Data Analysis, Computer Hardware, Team Leadership, SharePoint, Problem Solving, Customer Service, Microsoft Office, Process Improvement, Business Analysis, Quality Assurance, Project Management, Team Building, Technical Writing, Call Center, Budgets, Social Media, Software Documentation, Employee Relations, Training, Leadership, Research, Public Speaking, Event Planning, PeopleSoft, Social Networking, Troubleshooting, Databases, Windows, Cross-functional Team..., Program Management, Vendor Management, System Administration, Visio, Access, Analysis, Networking, Salesforce.com, SDLC, Security, Technical Support, Human Resources, Project Planning, Outlook, SQL, Business Intelligence, Servers, VMware, Call Centers, Business Process...
Education
University of Phoenix 2000 — 2001
Univeristy of Phoenix
Teledyne Brown Engineering January 2009 - Present
Serco May 2008 - January 2009
Education
University of Phoenix 2002 — 2005
BS, Information Technology
Serco ACAP CounselorFort Lewis Army InstallationNovember 2007 - Present
Education
University of Phoenix 2003 — 2007
MA, Education
evanhealy January 2015 - Present
Amber Lianne Photography June 2001 - Present
Wells Fargo Home Mortgage March 2013 - Present
Williston Fitness Center October 2012 - December 2013
Randstad November 2012 - March 2013
Harvest Moon Natural Foods Co-op February 2012 - December 2012
Lakewinds Natural Foods November 2008 - February 2012
Anthropologie June 2008 - January 2009
Opulence of Southern Pines March 2008 - June 2008
Serco June 2007 - March 2008
Skills
Inventory Management, Customer Service, Wellness, Management, History, Photography, Digital Photography, Portrait Photography, Wedding Photography, Nutrition, Microsoft Office, Merchandising, Social Media Marketing, Loss Prevention, Retail, Purchasing, Negotiation, Microsoft Word, Darkroom, Layout, Research, Studio Lighting, Food Photography, Visual Merchandising, Typography, Detailed Organization, Social Media, Inventory Control, Lifestyle, Weddings, Strategic Planning, Editing, Event Photography, Budgets, Pricing, Photoshop, Loan Servicing, Foreclosures, Advertising, Time Management, Sales, Mac, Adobe Creative Suite, Art
Education
University of Northwestern - St. Paul 2001 — 2005
one semester from a Bachelor of Science, History, Bible, Music minor/emphasis
DonorBase May 2013 - Present
Serco September 2012 - May 2013
Craver, Mathews, Smith and Company May 2011 - September 2012
Donor Services Group June 2010 - June 2011
PETA October 2009 - June 2010
Craver, Mathews, Smith and Company July 2008 - June 2009
Craver, Mathews, Smith and Company May 1997 - July 2008
Craver, Mathews, Smith and Company March 1993 - May 1997
Craver, Mathews, Smith and Company March 1992 - March 1993
Emily's List February 1991 - March 1992
Skills
Analytics, Database Marketing, Segmentation, Strategy, Performance Tuning, Fundraising, Non-profits, Direct Marketing, Direct Mail, Integrated Marketing, Online Advertising, Strategic Planning, Social Media, Marketing Strategy, Marketing Communications, Nonprofits, Program Management, Leadership, Management, Marketing, Social Networking
Education
University of North Carolina at Chapel Hill 1985 — 1990
BA, Industrial Relations
University of North Carolina at Chapel Hill
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Serco September 2014 - Present
serco-na September 2006 - Present
US Navy 1990 - 2004
Skills
Proposal Writing, Program Management, DoD, Process Improvement, Government Contracting, Defense, Security Clearance, Requirements Analysis, Military, Change Management, Project Planning, Security, Government, Integration, Operations Management, Leadership
Education
University of Phoenix
Associate's degree
Vital Edge Solutions, Inc October 2012 - Present
J.M. Waller Associates, Inc. October 2009 - September 2012
Serco 2008 - 2009
SI International 2000 - 2008
Skills
Government Contracting, Financial Analysis, Financial Reporting, Process Improvement, Costpoint, Analysis, Budgets, Risk Management, Strategic Planning, Program Management, Managerial Finance, Proposal Writing, Business Analysis, Business Process..., Deltek, Finance, Forecasting, Government, Leadership, Management, Management Consulting, Mergers & Acquisitions, Operations Management, Policy, System Administration, Team Building, Executive Management, Project Planning
Education
University of Scranton 1989 — 1993
BS, Finance
Delmarva Foundation September 2014 - Present
Chugach November 2010 - April 2012
CHUGACH SERVICES November 2010 - April 2012
Aerotek December 2009 - November 2010
Serco April 2008 - December 2009
ARROWHEAD SOLUTIONS February 2007 - March 2008
Booz Allen Hamilton October 2005 - February 2007
Kelly Services March 2005 - October 2005
Hechts & Company May 2003 - March 2005
Sojourner-Douglass College May 2003 - July 2003
Skills
Administrative..., Government Contracting, Security Clearance, DoD, Office Management, Administrative..., Top Secret, Travel Arrangements, Outlook, Microsoft Office, Office Administration, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Management, Internet Recruiting, Applicant Tracking..., Human Resources, Team Building, Software Documentation, Data Entry, Government, College Recruiting, Training, Interviews, Process Scheduler
Education
University of Phoenix
Business Administration
University of Phoenix
Degree, Business Administration
Serco August 2013 - December 2013
Vestige Consulting LLC October 2012 - February 2013
Catapult Consultants April 2011 - September 2012
US Army July 2009 - September 2010
US Army December 2007 - July 2009
US Army October 2006 - December 2007
US Army February 2006 - October 2006
Skills
Security Clearance, Leadership, Business Analysis, Finance, Analysis, Program Management, Budgets, Accounts Payable, SAP, Accounting
Education
University of Phoenix 2011 — 2015
Bachelor's degree, Web Page, Digital/Multimedia and Information Resources Design
University of Phoenix 2011 — 2013
Associate's degree, Web Design
United States Army 2006 — 2006
Diploma, Financial Management
Veteran's Health Care Systems of the Ozarks October 2012 - Present
Serco June 2011 - March 2012
US Army October 2009 - April 2011
Skills
Crisis Intervention, Social Services, Case Management
Education
University of North Carolina at Chapel Hill 2003 — 2006
Master of Social Work (MSW), Social Work
Edinboro University of Pennsylvania
BSW, Social Work
Serco September 2013 - Present
Relaxing Moments Massage Therapy May 2010 - December 2010
Relaxing Moments Massage Therapy and Healing Center May 2010 - December 2010
Blue Cliff College July 2010 - November 2010
Wal-Mart ISD May 2005 - August 2008
Skills
Therapeutic Massage, Relaxation, Deep Tissue Massage, Healing, Injury, Chronic Illness, Chair Massage, Bodywork, Wellness
Education
University of Phoenix 2010 — 2014
Bachelor of Business Management, Business Administration and Management, General
Blue Cliff College 2009 — 2010
Diploma of Massage Therapy, Massage Therapy/Therapeutic Massage
SERCO April 2015 - Present
UNMC June 2009 - August 2014
Education
University of Nebraska at Kearney 1978 — 1986
Bachelor of Science (BS), Business Administration, 3.2
Department of Department of Defense July 2009 - Present
MANCON CONSULTANCY & PROJECT MANAGEMENT March 2008 - July 2009
Serco August 2006 - March 2008
Skills
Employee Relations, EEO, Human Resources, Benefits Administration, HRIS, Equal Employment..., FMLA, Onboarding, Recruiting, Performance Management, New Hire Orientations, Workforce Planning, Labor Relations, Deferred Compensation, Equal Opportunities, Organizational..., Employee Benefits, Policy
Education
University of Phoenix 2008 — 2012
Bachelors of Science, Information Technology
USN/RCI/Serco 1974 - Present
Serco 2003 - April 2006
United States Navy May 1991 - March 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning
Education
UMD 1996 — 1999
None, French Language and Literature
University of Pittsburgh 1966 — 1969
Liberal Arts and Sciences/Liberal Studies
Union Pacific Railroad December 2013 - Present
Serco February 2013 - December 2013
Anamarc College September 2012 - February 2013
Vista College August 2011 - September 2012
Center for Employment Training July 2007 - July 2010
Center for Employment Training July 2007 - July 2010
University of Phoenix 2003 - 2004
ELCOM Inc. (Manufacturer Representative - Southeast US) 1989 - 2003
Skills
Training, Recruiting, Interviews, Admissions, Management, Staff Development, Leadership Development, Team Building, Resume Writing, Enrollment Management, Adult Education, Analysis, Customer Service, Organizational..., Career Counseling, Coaching, Military, Higher Education, Student Financial Aid, Public Speaking, Campus, Strategy, Conflict Resolution, Employee Training, Retaining Customers, Distance Learning, College Recruiting, Networking, Troubleshooting, Student Recruiting, Student Affairs, E-Learning, Instructional Design, Critical Thinking, Project Management, Career Development, Customer Retention, Project Management Plan, Supply Chain Management, Quality Management, New Business Development, Global Business..., Business Development, Transportation Safety, Program Management, Facilities Management, Facilities Operations
Education
University of Phoenix 2002 — 2004
MBA/GM, International Business
University of Phoenix, Santa Teresa, NM 2002 — 2004
Master of Business Administration (M.B.A.), Masters of Business Administration in Global Management, 3.35
University of Phoenix 1998 — 2002
BS, Business Information Systems
Serco 2008 - 2011
Skills
Microsoft Word, Microsoft Office
Education
University of Phoenix-Utah Campus 1998 — 2000
Master's degree, Counseling Psychology, 3.9
Serco November 2014 - Present
Army National Guard for Arrowpoint Corporation April 2013 - November 2014
Army National Guard for TISTA Science and Technology Corporation July 2011 - April 2013
Army National Guard for ActioNet, Inc. April 2009 - July 2011
IBM July 2008 - October 2008
Long & Foster Real Estate September 2007 - May 2008
Bank of America March 2006 - June 2006
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Office 2007, Outlook, Customer Service, Data Entry, Windows, Internet Explorer, Office Management, PowerPoint, Research, Program Management, Project Planning, Analysis, DoD, Government, Management, Policy, Security Clearance, Training
Education
University of Phoenix 2013 — 2015
Bachelor of Science (B.S.), Information Technology
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Information Systems
Virginia Commonwealth University 2001 — 2002
Information Systems, Pre-Physical Therapy Studies
Manassas Park High School 1997 — 2001
Diploma
Serco Substitute TeacherDept of Defense Dependent SchoolsAugust 2014 - Present
Skills
Training, Team Leadership, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Time Management, Coaching, Teaching, Networking, Public Relations, Team Building, Teamwork, Risk Management, Finance
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Healthcare Administration, 3.2 GPA
University of Phoenix 2009 — 2010
Associate of Arts (AA), IT/Networking, 3.0 GPA
Nelnet 2010 - 2011
serco August 2001 - December 2003
Skills
Customer Service, Computer Proficiency, Records Management, Data Entry, Answering Telephones, money handling
Education
University of Nebraska-Lincoln 2002 — 2002
no degree, criminal justice
millard north high school 1989 — 1992
degree, graduate
Serco 1994 - 2012
Skills
•Senior Facilities..., Multi-site management, •Extensive experience..., •Knowledgeable reading..., Bilingual in Spanish, Project Manager, Proficient in Microsoft..., •Effective oral,..., •Administrator of ..., •Emergency Action Plan..., •Emergency First..., •CPR/First Aid Certified, •Purchasing
Education
University of Phoenix
Bachelor of Science, Business Management
University of Colorado Colorado Springs January 2015 - April 2015
Serco April 2014 - December 2014
Serco August 2012 - September 2013
Academy Bank March 2012 - August 2012
Pikes Peak Library District February 2010 - February 2012
Walmart July 2007 - August 2009
RITE AID November 2004 - October 2007
University of North Alabama December 2000 - July 2005
Skills
Customer Service, Microsoft Office, Financial Analysis, Accounting, Supervising, Team player, Analytical/problem..., Microsoft Office Suite, •Interpersonal skills, Handling sensitive..., Experience with..., Employee Training, Clerical Skills, Cash Handling, Stocking, Inventory & Pricing..., Data entry, Shipping & Receiving, Purchasing Processes, Purchasing Supplies
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Accounting and Business/Management, 3.51
Serco April 2014 - June 2015
ODLE Management August 2013 - April 2014
Lowe's Home Improvement June 2007 - December 2013
Skills
Customer Service, Sales, Retail, Inventory Management, Sales Management, Customer Satisfaction, Marketing, Sales Operations, Negotiation, Time Management, Visio
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Computer Software Technology/Technician
Serco October 2013 - Present
OtterBox June 2013 - November 2013
Afni January 2013 - June 2013
TeleTech May 2011 - January 2013
Skills
Question Answering, Technical Support, cell phone support, Customer Satisfaction, Customer Service, Customer Experience, Customer Retention
Education
University of North Texas 1998 — 2001
Bachelor of Science (BS), Art Teacher Education
Serco June 2010 - Present
CGI July 2006 - June 2009
DATANOMICS INC July 2005 - May 2006
Skills
Excellent Leadership..., Manual/Automated Tester, Implemented Coding..., Excellent Oral &..., Black Box Testing, Performance Metrics, Excellent Interpersonal..., Testing Deliverables, Release/Configuration..., Excellent Team Player, Information and System..., SDLC, Stress & Load Testing, Front-end/Back-end..., Business Analysis &..., User Acceptance Testing, Testing, Test Planning, Requirements Analysis, Test Automation, Software Quality..., Regression Testing, Manual Testing
Education
University of Mumbai 1989 — 1992
Bachelor of Arts (B.A.), Economics
Barfiwala High School 1987 — 1987
SSC
Teledyne Brown Engineering February 2009 - Present
Serco February 2008 - February 2009
United States Air Force May 2005 - February 2008
Skills
Computer Network..., Modeling & Simulation, Information Modeling, Computer Security, Requirements Management, Databases, Integration Engineering, Space Systems, Tactical Data Links, Cost Accounting, Systems Engineering, Test Planning, Project Management, Programming Languages
Education
University of Phoenix 2009 — 2011
Master of Science (MS), Information Technology
SERCO December 2014 - Present
Serco November 2013 - December 2014
Oklahoma Department of Human Services May 2013 - November 2013
Department of Veterans Affairs BDD Office June 2012 - March 2013
Northrop Grumman June 2011 - January 2012
US Army Cadet Command July 2009 - June 2011
Education
University of Oklahoma 2012 — 2013
Master's degree, Human Relations
Upper Iowa University 2001 — 2003
Bachelor's Degree, Psychology
Serco March 2014 - Present
TASC, Inc. 1989 - 2013
Skills
Defense, Government Contracting, Time Management, Strategic Planning, Research, Leadership, Mergers & Acquisitions, PowerPoint, Public Speaking, DoD, Microsoft Office, Program Management, National Security
Education
University of Pittsburgh 1980 — 1982
Master’s Degree, Public Policy Analysis, Teaching Fellow Scholarship
University of Pittsburgh 1976 — 1980
Bachelor of Arts (B.A.), Political Science and Government, 3.5 with University Honors
Serco October 2013 - Present
telvent September 2011 - October 2013
company flowers February 2011 - September 2011
Skills
Transportation, Computer Repair, Automotive, Service Delivery, Maintenance & Repair, Automotive Aftermarket, Public Safety
Education
University of Pittsburgh 1990 — 1994
Bachelor's degree, Business Administration and Management, General
chantilly high school 1986 — 1990
Hellerud Law Office August 2014 - Present
Serco May 2012 - August 2014
Education
University of Phoenix
US Army September 2011 - Present
Serco July 2007 - June 2011
Skills
Program Management, Policy, Regulatory writing, Operations Management, Team Building, Team Leadership, Leadership, Management, Leadership Development, Microsoft Office, Security Clearance, Military, Army, Military Operations, Strategic Planning, Training, Project Management, Customer Service, Military Experience
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.)
Veterans Enterprise Technology Solutions (VETS) Inc. April 2014 - Present
Serco October 2009 - April 2014
Skills
Program Management, Process Improvement, Project Management, Government, Management, Change Management, Strategic Planning, Requirements Analysis, Leadership, Business Analysis, Analysis, Team Building
Education
University of Nebraska-Lincoln
Master’s Degree, Human Resource Development & Adult Education