Serco Company
Industry: Company
DescriptionSerco Group plc is a British provider of public services with headquarters based in Hook, Hampshire. Serco operates in six sectors of public service provision: Health, Transport, Justice, Immigration, Defence, and Citizens Services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. Customer service: 01256 745900 Headquarters: Hook CEO: Rupert Soames (1 May 2014–) Subsidiaries: Serco Inc., NorthLink Ferries, DMS Maritime,
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Serco Employees
Serco September 2012 - Present
U.S. Department of Homeland Security, Transportation Security Administration November 2007 - September 2012
United States Air Force May 1998 - July 2007
Skills
Homeland Security, Aviation Security, Physical Security, Security Operations, Counterterrorism, Emergency Management, Enforcement, Personnel Security, Security Management, Preparedness, Federal Government, Security Clearance, Critical Thinking, Behavior Management, Customer Service, Professional Leadership, Microsoft Office, Quality Assurance, Quality Management, Leadership, Training, DoD, Army, Military, Supervisory Skills, Security, Air Force, Human Resources, Force Protection, Military Experience, Command, Intelligence
Education
University of Phoenix 2009 — 2011
Master of Education (MAEd/CI.), Curriculum and Instruction
Southern Illinois University, Carbondale 2005 — 2006
Bachelor' of Science, Human Services (WED)
Omnicare Inc. July 2014 - Present
Serco October 2013 - March 2014
Express Scripts January 2011 - October 2013
Skills
Pharmacy Benefit..., HIPAA, Medicare Part D, Pharmacy, Managed Care, Medical Terminology
Education
Saint Louis Community College-Forest Park
Serco April 2014 - Present
Raytheon August 2013 - April 2014
FAA October 2011 - August 2013
FAA November 1976 - August 2013
Skills
Training, Air Traffic Control, Aircraft, Aviation, Flight Safety, Airlines, Civil Aviation, Flights, Airport Management, ICAO, Flight Planning
Education
Southern Illinois University, Carbondale
Bachelor's degree, Aviation Management
Serco August 2014 - Present
AES July 2002 - July 2014
Apex 2000 Inc. 1999 - 2002
V-Soft Consulting Group, Inc. 1999 - 2000
TMT India 1988 - 1997
Skills
SDLC, Microsoft SQL Server, SAP, Databases, Business Intelligence, Business Objects, SharePoint, ITIL, Cloud Computing, ERP, Integration, IT Management, Enterprise Architecture, Analysis, IT Service Management, Business Process, Data Migration, IT Strategy, Data Warehousing, Collaboration, Knowledge Management, Salesforce.com, SQL, Jive, Ping, Business Analysis
Education
Sri Venkateswara University 1981 — 1985
Bachelor's degree, Engineering
Isagenix 2009 - Present
Avon March 2001 - Present
Serco January 2015 - Present
O.H. Gerry Optical Company April 2010 - January 2015
Clay County, Missouri August 2008 - January 2015
U.S. Census Bureau -- Census Coverage Management 2009 - 2010
Mid-Continent Public Library June 2008 - September 2008
Stamp Affair 1995 - 1998
The Busy Woman, Inc. 1995 - 1997
Eastman Kodak 1976 - 1985
Skills
Customer Experience, Organization, Health Insurance, Authorization, Public Relations, Data Entry, Handheld Computers, Chemical Safety, Library, Opinion Polling, Election Law, Sales, Resourceful..., Databases, Front Office, Microsoft Word, Empathy, Research
Education
Rochester Institute of Technology 1976 — 1979
Associate of Arts and Sciences (AAS), Chemical Technology/Technician
HMK March 2014 - Present
Serco August 2012 - August 2013
Doss Heritage and Culture Center April 2013 - July 2013
Serco June 2012 - August 2012
Macy's October 2011 - February 2012
Skills
Customer Service, Graphic Design, Retail, Clerical Skills, Data Entry, Sales, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Customer Satisfaction
Education
Wade College 2014 — 2015
Bachelor's degree, Design and Visual Communications, General
Rocky Mountain College of Art and Design 2012 — 2013
Bachelor of Arts (BA), Illustration
Wade College 2010 — 2012
Associate of Arts (A.A.), Marketing and Design
Comcast Business February 2015 - Present
Comcast Business September 2012 - February 2015
Serco August 2010 - September 2012
xpedx July 2007 - August 2010
xpedx November 2006 - July 2007
Pratt & Whitney September 2005 - July 2006
DAHILL INDUSTRIES March 2002 - September 2005
IKON Office Solutions 1997 - 2002
Skills
Sales Operations, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Account Management, Sales, Microsoft Word, PowerPoint, Lotus Notes, Time Management, Team Leadership, Google Earth, CoStar, SAP, Salesforce.com, Selling, Process Improvement, Marketing, Call Centers, Customer Satisfaction, Management, Purchasing, Negotiation, Analysis, Inventory Management, Team Building, Direct Sales
Education
St Philip's College 1992 — 1994
Associate's Degree, Business Administration, Management and Operations
Sam Houson High School 1987 — 1991
Alliance Technology Group, LLC July 2014 - Present
Lockheed Martin IS&GS Defense November 2013 - July 2014
Lockheed Martin IS&GS Defense April 2011 - December 2013
Rivada Networks LLC 2008 - 2011
Verizon Business February 2007 - April 2008
FedEx Services 2004 - 2007
Hewlett-Packard Company 2003 - 2004
Agilent Technologies March 2001 - August 2003
Serco March 2000 - March 2001
US Army December 1993 - December 1997
Skills
Telecommunications, Integration, Cisco Routers, Project Management, Troubleshooting, Cisco Technologies, Business Analysis, Networking, TCP/IP, Requirements Analysis, Security, Testing, Windows, DNS, Training, Program Management, DoD, Linux, Quality Assurance, Java, Customer Satisfaction, System Architecture, Wireless, Web Services, Software Engineering, Project Planning, VoIP, Oracle, Software Documentation, Mobile Devices, Network Security, Databases, Systems Engineering, Team Leadership, System Deployment, C#, Managed Services, Routing, Software Development, New Business Development, Management, Cross-functional Team..., Requirements Gathering, Microsoft SQL Server, Analysis, Process Improvement, Switches, Business Development, SOA, Security Clearance
Education
Regis University 2007 — 2010
MS, Accounting Software & Database Design
Regis University 2003 — 2007
MBA, Operations Management & E-Commerce
Regis University 1999 — 2003
Dual BS, Computer Information Systems & Computer Networking
CMIT Solutions of Northern Colorado Springs July 2013 - Present
Serco - North America May 2011 - August 2013
Serco May 2007 - February 2011
US Air Force 1985 - 2007
NORAD 2003 - 2006
Skills
Enterprise Architecture, Business Requirements, Business Process Design, DoDAF, UML, Rational Software..., Sparx Enterprise..., IBM Rational, SysML, UPDM, ITIL v3 Foundations..., Requirements Management, Program Management, DoD, Systems Engineering, System Architecture, Business Process, Integration, Enterprise Software, Military, Security Clearance, System Design, Configuration Management, Information Assurance, Business Process..., Defense, Requirements Analysis, Security, Information Technology, Outsourcing, Testing, IT Management, Air Force, Professional Services, IT Strategy, Architecture, Top Secret, Resource Management, Computer Security, Architectures, Small Business, Networking, Disaster Recovery, Government Contracting
Education
Saint Bonaventure University 1981 — 1985
BA, Journalism
Power Assurance Solutions, LLC January 2015 - Present
SAH Consulting November 2012 - Present
Serco May 2013 - December 2014
ARAMARK Healthcare Technologies March 2011 - October 2012
Masterplan, Inc. October 2010 - March 2011
Centurion Service Group January 2010 - September 2010
GE Healthcare July 2008 - December 2009
GE Healthcare June 2004 - June 2008
GE Healthcare April 2001 - June 2004
GE Healthcare August 2000 - March 2001
Skills
Medical Devices, Strategic Planning, Imaging, Consultative Selling, Healthcare, Sales Management, Hospitals, New Business Development, Team Building, Account Management, Start-ups, Entrepreneurial..., Turnarounds, Business Analysis, Operational Development, Marketing Strategy, Collaborative Problem..., Healthcare IT, P & L Ownership, Cross-functional Team..., Operational Planning, Healthcare Information..., Sales Force Development, Entrepreneurship, Digital Imaging, Turn Around Management, Selling, Strategic Consulting, Healthcare Consulting, Medical Imaging, Leadership, Process Improvement, Sales Operations, Business Development, Management, Capital Equipment, Program Management, Business Planning, Business Process..., Outsourcing, Change Management, Training, Six Sigma, Sales, Business Strategy, SaaS, Mergers & Acquisitions, Enterprise Software, Product Launch, CRM
Education
San Jose State University 1986 — 1990
Business, Marketing and Economics
Cavendish Global December 2013 - Present
Serco May 2013 - July 2013
Parliamentary Monitoring Group February 2013 - April 2013
McCann Worldgroup June 2011 - August 2011
Phillips Oppenheim July 2010 - August 2010
Skills
News Writing, Proofreading, Fixed Income, Asset Management, Strategic Partnerships, Project Management, Business Alliances, Strategic Planning, Communication, Marketing, Advertising, Marketing Strategy, Marketing Communications, Management, Competitive Analysis
Education
St. Lawrence University 2009 — 2013
Bachelor's of Arts (B.A.), Communications, Political Science
University of Louisville 2012 — 2012
Serco November 2014 - Present
Citi July 2006 - March 2014
Skills
Credit, Loans, Banking, Sales, Strategic Planning, Credit Analysis, Call Center, Risk Management, Customer Service, Forecasting, Negotiation, Management, Financial Analysis, Microsoft Office, Microsoft Excel, Coaching, Leadership, Finance, Call Centers, Relationship Management, Recruiting, Insurance, Team Building, Portfolio Management, Time Management, Analysis, Training, Strategy, Process Improvement, Business Analysis, Mortgage Banking, New Business Development, Vendor Management, Retail Banking, Performance Management, Team Leadership, Operations Management, Marketing Management
Education
Southeast Missouri State University - Harrison College of Business 1980 — 1984
Bachelor's degree, Marketing/Marketing Management, General
MDLI Services, Inc. July 2008 - July 2014
Excel Staffing, April 2008 - June 2008
Serco January 2005 - March 2008
Skills
Customer Experience, Windows XP, Customer Satisfaction, Windows 7
Education
Radford University 1997 — 2001
Bachelor of Science (B.S.), Criminal Justice
Serco July 2014 - Present
Short term contract employee for Insight Global November 2013 - March 2014
Convergys/Contracted to AT&T February 2012 - June 2013
Charter Communications 2002 - 2011
Angelica Image Apparel 1997 - 2002
Markwort Sporting Goods Company 1991 - 1997
Skills
Windows, Troubleshooting, Telecommunications, Customer Service, Inventory Management, System Monitoring, Network Monitoring Tools, Customer Satisfaction, Networking, Supervisory Skills, Program Management, Testing, Microsoft Certification, Internet, Software Surveillance, Systems Monitoring, Network Monitoring, Customer Need Assessment, Commuications, Apartment Building..., Commissioned Notary..., Inventory Logistics, Account Setup, Technical Liason, Warranty Specialist, Technical Support, Microsoft Exchange, Call Centers, Software Documentation, Software Installation, Customer Support, Management, Vendor Management, Wireless Networking, System Administration, CRM, eWFM, Windows 7, Liaison, Inventory, Wireless, Bank Accounting, Service Delivery, LAN-WAN, Cable Modems, Operating Systems, Avaya, Team Building
Education
St. Louis Community College
Associates Degree in Communications
State of Nebraska October 2013 - Present
Health Fitness Corporation October 2013 - Present
Oklahoma State Department of Health April 2013 - July 2013
United States Air Force August 2010 - February 2013
Serco April 2009 - July 2010
See The Trainer-Midwest, Inc. May 2001 - March 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Program Management
Education
San Jose State University 1997 — 2000
Master of Arts (MA), Kinesiology and Exercise Science
Wayne State College 1993 — 1997
Bachelor of Science (BS), Psychology
Serco May 2014 - Present
US Army March 2014 - Present
Youth Villages March 2013 - November 2013
Parsons Child and Family Center June 2011 - January 2013
Mohawk Opportunities August 2011 - May 2012
Skills
Behavioral Health, Mental Health, Treatment, Mental Health Counseling, Adolescents, Group Therapy, Family Therapy, Crisis Intervention, Career Counseling, Military Transition, Anger Management, Child Development
Education
SUNY Albany 2010 — 2012
Master of Social Work (MSW), Clinical Social Work
SUNY Geneseo 2006 — 2010
Bachelor of Arts (B.A.), Psychology
Serco January 2015 - Present
University of San Diego August 2014 - December 2014
United States Marine Corps March 2011 - July 2014
United States Marine Corps 2006 - 2011
Skills
Military, Military Operations, Security Clearance, Military Experience, Command, Aviation, DoD, Operational Planning, Aircraft, Navy, Flight Safety, Helicopters, Defense, Flights, Military Training, Military Aviation, Top Secret, Air Traffic Control, UAV, Electronic Warfare, Piloting
Education
University of San Diego 2014 — 2017
Mechanical Engineering
San Diego Miramar College 2013 — 2014
Mechanical Engineering
Southern Illinois University, Carbondale 2009 — 2010
Aviation/Airway Management and Operations
Serco August 2012 - Present
Oklahoma City Community College August 2011 - August 2012
Harkcon, Inc./L-3 Communications August 2009 - August 2011
Booher Consultants February 2007 - February 2010
Citigroup/Smith Barney July 2005 - July 2007
Villanova Preparatory School 1991 - 1995
Skills
Curriculum Design, Instructional Design, E-Learning, Adult Education, Curriculum Development, Technical Writing, Leadership Development, Public Speaking, Higher Education, Teaching, Organizational..., Training, Learning Management, SnagIt, Blended Learning, Program Management, ADDIE, Instructor-led Training, PowerPoint, Captivate
Education
San Diego State University-California State University
Educational/Instructional Technology
La Jolla High School
University of North Texas, Denton
Master of Arts, English
University of Colorado at Boulder
B.A., English
University of San Diego School of Law
Certification, Paralegal
Storefront Political Media December 2013 - Present
Storefront Political Media February 2013 - June 2013
Yes on Proposition E September 2012 - November 2012
Sf.citi July 2012 - August 2012
Ground Floor Public Affairs May 2012 - July 2012
Serco July 2011 - June 2012
Democratic Coordinateed Campaign August 2010 - November 2010
Skills
Research, Social Media, Politics, Public Speaking, Public Policy, Social Networking, Customer Service, Microsoft Office, Community Outreach, Political Campaigns, Team Leadership, Management, Leadership, Policy Analysis, Media Relations, Strategy, Time Management, Market Research, Government, Policy, Media Buying, Budget Management, Online Advertising, Mobile Advertising, Search Advertising, Political Advertising, Google Analytics, Doubleclick, Google Adwords, Strata View, SBMS
Education
San Francisco State University 2009 — 2013
Bachelor's Degree, Political Science and Government, Honors
Foothill High School 2006 — 2009
Serco October 2011 - Present
Securitas Critical Infrastructure Services, Inc. January 2008 - January 2009
Los Angeles County Hall of Records January 2006 - January 2006
Aero Part Services January 2005 - January 2006
Skills
Microsoft Excel, Customer Service, Security, PowerPoint, Workflow Management, Needs Assessment, Office Equipment, Customer Retention, Office Administration, Alpha/numerical Filing, Complaint/Enquiry..., Incident Analysis, Productivity Improvement
Education
Southwest College
Liberal Arts
Springfield College
Human services
Texas A&M University March 2015 - Present
Hawaiian Humane Society October 2013 - October 2014
Soma Intimates November 2012 - April 2013
Office Team March 2012 - September 2012
MCCS November 2011 - February 2012
Serco February 2011 - September 2011
Hampton October 2009 - July 2010
Baptist Health System August 2009 - July 2010
Baptist Health System December 2006 - August 2009
Skills
Critical Thinking, Administration, Microsoft Excel, Customer Service, Nonprofits, Lesson Planning, Curriculum Development, Teacher Training, Tutoring, Classroom Management, Educational Technology, Classroom, Public Speaking, Literacy, Curriculum Design, Differentiated..., PowerPoint, Special Education, Editing, Teaching, Microsoft Word, Microsoft Office, K-12, Community Outreach, Fundraising, Staff Development, Elementary Education, Social Media, Research, Student Affairs, Grant Writing, Student Counseling, Instructional Design, Creative Writing, Student Engagement, Volunteer Management, Educational Leadership, Literature, Academic Advising, Higher Education, Program Development, ESL, Admissions, Student Development, Smartboard, Career Counseling, Military Spouse
Education
The University of Texas at San Antonio 2002 — 2006
Bachelors Degree, Education - Interdisciplinary Studies EC-4
San Antonio College 1998 — 2002
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Serco October 2013 - Present
Associated Management November 2006 - July 2007
Medtech August 2005 - June 2006
Skills
Medical Billing, Claims Adjuster, Data Entry, Cashiering, Customer Service, Microsoft Word, Microsoft Excel, Filing, Telephone Skills, Outlook, Accounts Receivable, Clerical Skills, Medical Terminology, Accounts Payable, Time Management, Invoicing, QuickBooks, Spreadsheets, Physicians, Insurance, Hospitals
Education
St Charles Community College 2007 — 2013
Human Services, Victimology, graduated May 2013
Deer Park Sr High School
Brookfield Asset Management February 2015 - Present
Serco 2013 - 2014
Community Trust Company 2010 - 2013
NAD Pathfinder Clubs 2007 - 2012
Consumer Impact Marketing (CPG) 2007 - 2008
The Law Society of Upper Canada 2007 - 2007
Myron Manufacturing 2005 - 2006
IBM Canada 2004 - 2005
Education
Trent University 2006 — 2010
Bachelor’s Degree, Majors: Psychology and Sociology
Sheridan College 2002 — 2003
Human Resources Management Certitificate, Human Resources Management and Services
Serco May 2015 - Present
Convergenz, LLC November 2014 - May 2015
International Union of Bricklayers and Allied Craftworkers November 1994 - January 2014
Burke Consortium Inc March 1986 - November 1994
Skills
Public Speaking, Microsoft Office, Training, Strategic Planning, Microsoft Word, Team Building, Teamwork, Research, Microsoft Excel, Project Planning, Project Management, Customer Service, Leadership, Process Scheduler, Contract Negotiation
Education
Randolph-Macon College 1979 — 1983
Bachelor's Degree, Business/Economics
Chagrin Falls High School 1977 — 1979
High School, College Prep
Ledyard High School 1975 — 1977
College Prep
FCi Federal June 2014 - Present
Bean Group September 2005 - Present
Serco November 2007 - June 2014
Skills
Customer Service, Human Resources, Residential Homes, Negotiation, Selling, Real Estate, Team Building, Coaching, Team Leadership, Contract Negotiation, Property Management, Strategic Planning, Marketing, Investment Properties, Relocation, Real Estate Transactions, Sales Management, Project Management, Hiring Personnel, Condos, Training, Budgets, Customer Satisfaction, Account Management, Buyer Representation, Single Family Homes, Listings, Recruiting, First Time Home Buyers, Buyers, Sellers, New Home Sales, Referrals, Investors, Commercial Real Estate, Sales, Leases, Investments, Foreclosures, Construction, Short Sales, Small Business, Real Property, Finance, Management, Leadership, Process Improvement
Education
Southern New Hampshire University 2011 — 2014
Bachelor of Science Business Administration/Human Resource, Business Administration/Human Resource
FDA September 2012 - Present
Department of the Army March 2010 - September 2012
U.S. Army Reserve August 2007 - March 2010
Cigna October 2005 - June 2007
Serco February 2003 - December 2004
US Army November 1996 - January 2003
United States Marine Corps August 1992 - July 1996
Skills
Program Management, Department Budgeting, Negotiation, Government Contracting, Space Management, Government Procurement, Strategic Planning, Operational Planning, Organizational..., Customer Service, Security Clearance, Government, Army, Command, Policy, Analysis, DoD, Team Leadership
Education
The George Washington University - School of Business 2013 — 2014
Project Management
Rutgers, The State University of New Jersey-New Brunswick 1992 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General
GrammaTech September 2013 - Present
Envisage Information Systems January 2013 - July 2013
Alcatel-Lucent USA, Inc June 2012 - August 2012
Serco May 2008 - January 2011
Lockheed Martin September 2009 - December 2009
United States Marine Corps August 2004 - August 2008
Skills
Software Development, Java, Computer Science, OOP, Subversion, CodeSonar, Kernel Programming, C, Java Enterprise Edition, Visual Basic, Python, Scala, SQL, JavaScript, Protocol Analysis, JavaSE, JavaEE, Lisp, Debugging, IPv4, IPv6, Protocols TCP/IP, UDP, make, ant, C++
Education
SUNY Oswego 2008 — 2012
Bachelor of Science (B.S.), Computer Science
US Marine Corps Electrician School
Lancaster Farms Inc February 2015 - Present
Verizon April 2014 - January 2015
CurioCity Studio January 2012 - April 2014
Serco November 2013 - February 2014
Aecom December 2012 - November 2013
Regent University July 2011 - June 2012
Cegedim Dendrite January 2010 - February 2011
Staples June 2008 - June 2009
MPI Research October 2000 - July 2003
Skills
Animation, Computer Animation, Traditional Animation, Linux, Hardware Diagnostics, Computer Network..., Motion Graphics, 3D Modeling, Photoshop, After Effects, Graphic Design, Maya, Video Editing, Photography, Multimedia, Film, Microsoft Office, Premiere, Character Animation, Storyboarding, 3D, Concept Design, Adobe Creative Suite, Troubleshooting, Video, Computer Graphics, Editing, Lighting, Illustrator, Flash, Visual Effects, Toon Boom, Computer Repair, Compositing, Illustration, Special Effects, Windows, Rendering, Flash Animation, Mac, Modeling, Graphics, Digital Illustration, Layout, Backburner Distributed...
Education
Regent University 2009 — 2012
Bachelor's degree, Animation, 3.71
Serco October 2012 - Present
Skills
Logistics Management, Ammunition Management, Supply Chain Management, Warehouse Management, Hazardous Materials..., Safety, Business Management, Criminal Justice, Military, Project Management, Management, Army, Military Logistics, Security Clearance, Logistics, Leadership, Inventory Management, Training, Team Building, Military Experience, Command, Operations Management, Program Management, Operational Planning, DoD
Education
TUI University 2010 — 2011
Master of Business Administration (M.B.A.), Logistics, 3.6
Saint Leo University 2005 — 2007
Bachelor of Arts (BA), Criminal Justice and Corrections, 3.2
Central Bank of St. Louis June 2015 - Present
First Bank February 2015 - Present
Serco November 2014 - February 2015
Nationstar Mortgage January 2013 - April 2014
Commerce Bank April 2007 - July 2012
CitiMortgage April 2005 - April 2007
Wells Fargo Home Mortgage November 2001 - June 2004
Skills
FHA financing, VA loans, Mortgage Banking, Quality Assurance, Training, Team Building, Consumer Lending, Customer Service, Mortgage Lending, Refinance, Credit, Credit Analysis, Residential Mortgages, Loss Mitigation, Loan Origination, Mortgage Underwriting, Underwriting, Government Loans, Construction Loans, Mortgage Servicing, Loan Servicing, Mentoring, Change Management, Operations Management, Employee Management, Regulatory Requirements, Escalation Management, Project Planning, Vendor Relations, Organizing, Compliance, Cross-functional Team..., Customer Relations, Loans, FHA, Home Equity Loans, Banking, Analysis, Incident Handling, Management, FHA Financing, VA Loans
Education
Southeast Missouri State University 1987 — 1989
St. Louis Community College 1986 — 1987
McCluer 1982 — 1986
University of California, San Diego Contracts Division - ReceptionistSid's Carpet Barn2012 - 2014
URS Corporation June 2011 - March 2013
Serco July 2009 - June 2011
Skills
Organization, Customer Service, Customer Satisfaction, Patience, Military Operations, Hazmat Operations, Hazmat training, Writing, Microsoft Office, Microsoft Excel, Microsoft Word, Always Punctual, Teamwork
Education
Stevens-Henager College 2006 — 2009
Bachelor's degree, Business Administration and Management, General
Serco October 1999 - Present
US Navy May 1979 - April 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, SAP SD, SAP ERP, IDOC, Navy, DoD, Security Clearance, Supply Chain Management, Testing, Regression Testing, Unit testing, System Deployment, Business Deployment, Integration, SAP
Education
Saint Leo University
Bachelor of Arts (B.A.)
Tax Headquarters, LLC May 2014 - Present
Serco April 2011 - Present
Tax Zone LLC October 2010 - April 2014
J.M. Neil & Assoc., Inc. 2009 - 2010
Skills
Biomedical Engineering, Troubleshooting, Process Improvement, Training, Software Documentation, Customer Service, Management, Team Leadership, Technical Support, Leadership, Customer Satisfaction, Project Management, BPO, Networking, Microsoft Office, Computer Hardware, Testing, Call Centers
Education
Strayer University (VA) 2011 — 2013
Master of Science (M.S.), Accounting and Taxation
Strayer University (VA) 2008 — 2010
Master of Business Administration (MBA), Acquisition and Contracting
Sprint January 2014 - Present
Southern Methodist University May 2013 - January 2014
Serco July 2012 - December 2012
Videocon Telecommunications Ltd December 2010 - April 2012
Skills
CDMA, UMTS, GSM, TEMS, MapInfo, Network Optimization, Telecom BSS, IBS, Drive Test analysis, Internet Troubleshooting, Wireshark, Unix, RF Engineering, MPLS, Netformx DesignXpert, SIP Trunking, Remote Troubleshooting
Education
Southern Methodist University 2012 — 2014
Masters of science, Telecommunications Engineering
Don Bosco Institute of Technology 2006 — 2010
Bachelor of Engineering (B.E.), Electronics and Telecommunications
V.P.M'S Polytechnic 2003 — 2006
Diploma, Industrial Electronics
Focus Technology Consulting April 2010 - November 2011
Strategic Business Systems October 2007 - November 2009
Serco September 2006 - October 2007
Sapphire Technologies September 2005 - September 2006
ZeroChaos January 2005 - September 2005
Skills
Active Directory, SharePoint, Servers, Data Center, Microsoft Exchange, Networking, ITIL, Operating Systems, Storage, Troubleshooting, SAN, Citrix
Education
Tesst College of Technology 1998 — 1998
Certification, System Administration
Academy of Professional Development 1989 — 1990
Certification, Accounting
Burlington County College 1986 — 1988
Associate, Business Management
Serco January 2015 - Present
International Centre for Complex Project Management (ICCPM) March 2012 - January 2015
Ricardo July 2008 - March 2012
BAE Systems July 2004 - June 2008
BAE Systems December 1998 - July 2004
BAE Systems April 1982 - December 1998
Cobham June 1980 - May 1982
Skills
Program Management, Earned Value Management, Project Portfolio..., Engineering Management, Systems Engineering, Change Management, Project Management, Cross-functional Team..., Process Improvement, PMP, Business Process..., Aerospace, Risk Management, Project Planning, Strategic Planning, Continuous Improvement, Management, Strategy, CRM, Integration, Leadership, Performance Management, Training, Requirements Analysis, ERP, Product Development, MS Project, PMO, Management Consulting, SAP, Six Sigma, Business Development, Proposal Writing, Leadership Development, Business Planning, Engineering, Process Engineering, Military, Budgets, Government, Strategic Partnerships, Policy, Analysis, Mergers & Acquisitions, Talent Management, Governance, DoD, Operations Management, Team Leadership, Business Transformation
Education
Stevens Institute of Technology 2006 — 2008
Graduate Certificate, Project Management
University of New Hampshire 2005 — 2005
Certificate, Building the Leadership Engine Executive Institute
Fairleigh Dickinson University-Florham Campus 1982 — 1987
Master's Degree, Business Administration
Fairleigh Dickinson University-Florham Campus 1976 — 1980
Bachelor's Degree, Electrical Engineering
Jersey Academy 1972 — 1976
Insight Global March 2015 - Present
Insight Global September 2014 - February 2015
Strategic Data Systems November 2013 - September 2014
Serco March 2013 - May 2013
Falconwood, Incorporated May 2011 - March 2013
Hewlett-Packard September 2009 - May 2011
Electronic Data Systems (EDS) March 2007 - September 2009
City of Chula Vista August 2001 - June 2009
ZeroChaos April 2006 - March 2007
Networx Resource Group January 2000 - March 2002
Skills
Servers, Hardware, Troubleshooting, Active Directory, Windows, Microsoft Office, Government, Computer Hardware, VMware, Windows Server, Security, System Administration, XP, Windows 7, BMC Remedy, Software Documentation, Service Delivery, Management, Help Desk Support, Security Clearance, Printers, Network Security, Networking, System Deployment, Microsoft Exchange, Software Installation, Disaster Recovery, Technical Writing, Leadership, Laptops, Operating Systems, Switches, IT Service Management, HP, Security+, VPN, Analysis, DNS, Routers, Technical Support, Antivirus, DHCP, Visio, SharePoint, Windows XP, TCP/IP, CompTIA Security+
Education
San Diego State University-California State University 1999 — 2005
Public Administration, Bachelor of Science, City Planning
Integreon June 2013 - Present
United States Postal Service March 2013 - May 2013
Serco March 2013 - March 2013
Serco - North America June 2012 - March 2013
Interac August 2010 - March 2012
Omura City Board of Education July 2008 - July 2010
Skills
International Relations, Public Speaking, Teaching, Japanese, Language Teaching, Nonprofits, Writing, Microsoft Word, Microsoft Excel, PowerPoint, Legal Documents, Editing, Proofreading
Education
Saint John's University 2004 — 2008
B.A., Political Science, Spanish, History
Underwriters Laboratories April 2011 - Present
Bay Area Compliance Lab 2007 - April 2011
Serco March 2005 - March 2007
Skills
Customer Service, Program Management, Microsoft Office, RF, Telecommunications, Product Management, Project Management, Testing, Wireless
Education
Skyline College 2000 — 2004
A.S., Telecomunication
Atkins October 2009 - Present
Serco February 2007 - October 2009
Skills
Construction, Construction Management, Highways, Project Management, AutoCAD, Contract Management, Road, Project Planning, Rail, MS Project, Feasibility Studies, Design Management
Education
Southern Illinois University, Carbondale 2003 — 2006
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of West Georgia 2001 — 2003
Associate's degree
Serco May 2010 - March 2014
SUNY Research Foundation September 2010 - April 2011
SUNY Institute of Technology July 2007 - June 2009
SUNY Institute of Technology 2000 - 2006
Air Force Research Laboratory 1999 - 2000
DARPA July 1997 - January 1999
Air Force Research Laboratory 1982 - 1997
Knolls Atomic Power Laboratory 1981 - 1982
Skills
Computer Science, Physics, Engineering, Program Management, Systems Engineering, Electrical Engineering, Research, Electronics, Matlab, DoD, Embedded Systems, Engineering Management, Security Clearance, Simulations, System Design, Higher Education, C
Education
Rensselaer Polytechnic Institute 1991 — 1995
PhD, Nuclear Engineering & Science
Rensselaer Polytechnic Institute 1980 — 1981
M.E., Nuclear Engineering
Rensselaer Polytechnic Institute 1976 — 1980
B.S., Nuclear Engineering
ACE Group April 2015 - Present
Serco October 2013 - February 2014
Mom365 January 2013 - April 2013
FieldWorks February 2012 - April 2012
West Asset Management September 2009 - June 2010
Senior Helpers - St. Louis August 2008 - September 2009
Para-Quad January 2006 - July 2008
St. Luke's Hospital November 2003 - June 2005
Skills
Data Entry, Administrative..., Fax, Office Management, Telephone Skills, Customer Service, Office Administration, Microsoft Word, Outlook, Healthcare, Microsoft Excel, Microsoft Office, Event Planning, Call Centers
Education
St. Louis Community College 2011 — 2011
Certification, Business/Office Automation/Technology/Data Entry, B
Hazelwood West High School
Serco October 2014 - Present
Serco October 2013 - October 2014
Serco - North America December 2009 - October 2014
Serco Canada Inc. February 2013 - May 2014
Fenton Medical Centre April 2009 - September 2009
Ryerson University Annual Fund September 2008 - May 2009
St. Paul's Nursing February 2004 - August 2007
Skills
Microsoft Office, Customer Service, Problem Solving, Time Management, Management, Teamwork, Customer Satisfaction, Research, Access, PowerPoint, Microsoft Word, Team Leadership, Program Management, System Administration, Microsoft Excel, Fundraising, Leadership, Team Building, Employee Relations, Recruiting, Human Resources, Training, Analysis, Project Planning, Policy, Government, Call Centers
Education
Seneca College of Applied Arts and Technology 2012 — 2013
Human Resources Management Graduate Certificate
Ryerson University 2007 — 2011
BComm, Business Management; Finance, Marketing minor
Data Systems Analysts, Inc. March 2015 - Present
Serco January 2009 - March 2015
SI International January 2004 - December 2008
Bridge Technology, Inc. 2001 - 2004
US Army Corps of Engineers 1975 - 2001
Skills
Program Management, Contract Management, Business Process..., Planning, Proposal Writing, Military, Leadership Development, PMP, Management Consulting, Project Planning, DoD, Management, Government, Security Clearance, Process Improvement, Change Management, Government Contracting, Army, Integration, Policy, Operations Management, Requirements Analysis, Business Development, Strategic Planning, Leadership, Governance, Personnel Management, Defense, PMO, Project Management, Executive Management, Resource Management, Business Transformation, Human Resources, Analysis, Strategy, Risk Management, IT Strategy, Cross-functional Team..., Outsourcing, Team Leadership, Project Portfolio..., Business Process, Command, Logistics, Earned Value Management, MS Project, Security, Vendor Management, Process Engineering
Education
Troy State Univ 1999 — 2001
MPA
Stanford University 1983 — 1985
MA
United States Military Academy at West Point 1971 — 1975
BS
Shadle Park 1969 — 1971
Fires Center of Excellence May 2015 - Present
SERCO October 2014 - May 2015
SERCO June 2014 - October 2014
Walmart December 2013 - June 2014
Ft. Sill Fires Center of Excellence U.S. Army March 2012 - April 2013
Lawton Public Schools August 2011 - March 2012
Lawton Public Schools August 2011 - March 2012
Ft. Sill Fires Center of Excellence U.S. Army February 2007 - May 2010
Lawton Public Schools July 1995 - January 2007
Skills
Program Management, Strategic Planning, K-12, Leadership, Microsoft Office, Data Analysis, Training, Adult Education, Data Entry, Teaching, Leadership Development, Public Speaking, Differentiated..., Microsoft Excel, PowerPoint, Staff Development, Management, Research, Analysis, Curriculum Development, Curriculum Design, Policy, Nonprofits, Community Outreach, Security Clearance, Defense
Education
U.S. Army War College 2002 — 2004
Master's degree, Military Strategic Studies, General
U.S. Army War College 2002 — 2004
Masters of Strategic Studies, Military Strategic Studies, General
Southwestern Oklahoma State University 1985 — 1987
Master's degree, Public School Adminstration
Southwestern Oklahoma State University 1985 — 1987
Masters of Education, Public School Adminstration
SWOSU 1978 — 1980
Bachelors of Science, Mathematics Teacher Education & Health and P.E.
Southwestern Oklahoma State University 1977 — 1980
Bachelor's degree, Teacher Education - Mathematics and Health physical education and recreation
Dropbox July 2014 - Present
The Boston Consulting Group June 2013 - August 2013
Credit Suisse July 2012 - September 2012
Stanford University June 2011 - August 2011
Bombardier Aerospace June 2010 - September 2010
Serco July 2009 - August 2009
TAG Aviation August 2008 - August 2008
Education
Stanford University 2013 — 2014
Master of Science (M.S.), Computer Science, 3.8
Stanford University 2009 — 2013
Bachelor of Science (B.S.), Mechanical Engineering, 3.9
Stanford Center for Technology & Innovation, Kyoto, Japan 2012 — 2012
Institut le Rosey 2003 — 2009
International Baccalaureate
SERCO July 2014 - Present
Freelance January 2010 - Present
Jacobs Technology, IncAeronautics July 2005 - February 2014
Isle of Wight County Schools 1998 - 2005
Skills
Organizational..., Training, Leadership Development, Project Planning, Six Sigma, Aerospace, DoD, Microsoft Office, Team Building, Technical Writing, Process Improvement, Program Management, Teamwork, Leadership, Project Management, Instructional Design, Change Management, Security Clearance, Coaching, Policy, Public Speaking, Government, Team Leadership, MS Project, Management Consulting, Continuous Improvement, SharePoint, Engineering Management, Data Analysis, Systems Engineering, Troubleshooting, Employee Relations, Management, Contract Negotiation, Executive Coaching, Strategy, Lean Manufacturing, Access, Homeland Security, Military, Research, Proposal Writing, Operations Management, Earned Value Management, Microsoft Excel, PowerPoint, Risk Management, Configuration Management, Strategic Planning, Analysis
Education
Salisbury University 1996 — 1998
MA Teaching, Secondary Education and Teaching
San Diego State University-California State University 1979 — 1984
BA, English Language and Literature, General
The Walsh Group - Walsh Construction & Archer Western July 2008 - Present
Serco September 2006 - May 2008
BearingPoint May 2006 - September 2006
Skills
Construction, AutoCAD, Process Scheduler, RFI, Primavera P6, Construction Safety, Project Estimation, Contract Management, Construction Management, Value Engineering, Concrete, Subcontracting, Change Orders, Microsoft Office, Submittals, Project Planning, Pre-construction, Contractors, Project Management, Management, Customer Service, CPM Scheduling
Education
Southern Polytechnic State University 2008 — 2012
Bachelor's degree, Construction Management
Clayton State University 2002 — 2006
Associate of Arts and Sciences (AAS), Information Technology
Edge Estate Solutions March 2014 - Present
Serco November 2012 - February 2014
United Staties Marine Corps June 2007 - June 2011
Skills
Airlines, Airports, Aviation, Helicopters, Aerospace, Aircraft, Radar, Military
Education
Strayer University (VA) 2011 — 2013
Entrepreneurial and Small Business Operations, 4.0
Miamisburg City Schools August 2012 - Present
After Hours Speed Shop January 2010 - Present
Miamisburg City Schools June 2012 - August 2012
Kelley Transit Company May 2009 - October 2009
Serco April 2005 - March 2009
Skills
Troubleshooting, Cisco Routers, Customer Satisfaction, Customer Service, CompTIA A+ Certification, Cisco Routing &..., Routing Protocols, IP Addressing, Cabling and hardware, Cisco WAN, Smartboard, Computer Repair, Operations Management, Team Leadership, Maintenance & Repair, Process Improvement, Computer Hardware, Microsoft Office, Forklift Operator, Transportation, Automotive
Education
Sinclair Community College 2011 — 2012
Associate's degree, Computer Systems Networking and Telecommunications, 3.5
Sinclair Community College 2000 — 2002
Certificate, Automotive Engineering Technology/Technician
Serco Supply SpecialistUS ArmyFebruary 2008 - Present
Walmart May 2009 - June 2010
Education
South University 2010 — 2013
Bachelors, Information Technology
Behavioral Health July 2010 - Present
DBH February 2009 - Present
SERCO July 2008 - Present
DMAT/NMRT January 2006 - Present
Behavioral Health February 2010 - July 2010
SBIRT December 2008 - February 2010
Steamboat Mental Health July 1997 - December 2007
Colorado West Regional Mental Health Center July 1995 - January 1998
Skills
Treatment, Family Therapy, Workshop Facilitation, Management, Conflict Resolution, Crisis Intervention, Mental Health, Adolescents, Psychotherapy, Stress, Community Outreach, Case Managment, Prevention, Program Development, Behavioral Health, Program Management, Therapists, Fundraising, Social Services, Grants, Coaching, Training, Google Groups, Counseling Psychology, Public Speaking, Motivational..., Community Development, Staff Development, Interventions, Grant Writing, Mental Health Counseling, Program Evaluation, Volunteer Management, CBT, Stress Management, Psychology, Nonprofits, Group Therapy, Case Management, Team Building, Addiction Recovery, Collaborative Problem..., Mental Health First Aid, Grant Administration
Education
University of Denver 1994 — 1996
Master, Social Work
Regis University
Bachelor of Arts, Psychology
Serco November 2013 - Present
Fifth Third Bank April 2013 - November 2013
U.S. Bank August 2012 - April 2013
University of Southern Mississippi August 2010 - May 2012
Enterprise Rent-A-Car January 2010 - August 2010
Allen & O'Hara August 2009 - January 2010
TVA Investment Challenge Team August 2009 - January 2010
General Motors June 2008 - March 2009
Skills
Customer Service, PowerPoint, Microsoft Excel, Microsoft Office, Sales, Microsoft Word, Time Management, Marketing, Event Planning, Inventory Management, Social Media, Outlook, Management, Financial Analysis, Leadership Development, Budgets, Team Leadership, Leadership, Customer Satisfaction, Banking, Sales Management, Public Speaking, Program Management, Operations Management, Policy, Finance, Training, Team Building, Social Networking, Analysis, Research, Strategic Planning, Fundraising, Public Relations, Coaching, Community Outreach
Education
Spalding University 2013 — 2016
Doctor of Education (EdD), Educational Leadership and Administration, General
University of Southern Mississippi 2010 — 2012
Master of Science (M.S.), Human Performance & Recreation
Western Kentucky University 2005 — 2009
Bachelor of Science (B.S.), Finance - Financial Planning
Serco August 2013 - Present
MVHRA April 2013 - 2015
Cox Media Group April 2013 - August 2013
Wright-Patt Credit Union October 2012 - January 2013
Hiring Just Professionals December 2010 - August 2012
Peerless Technologies 2010 - 2011
Community Blood Center/Tissue Services 1992 - 2010
Western Ohio HealthCare (now United HealthCare) 1986 - 1992
Childers Photography 1979 - 1986
Edward G. Austin, DDS 1978 - 1986
Skills
Recruiting, Talent Acquisition, Human Resources, Interviews, Management, Technical Recruiting, Talent Management, Sourcing, Building Relationships, Team Building, HRIS, Onboarding, Strategic Planning, Event Planning, Personnel Management, Temporary Placement, Employee Engagement, Applicant Tracking..., Training, Process Improvement, Marketing, Employee Benefits, Coaching, Employee Relations, New Hire Orientations, Hiring, Leadership Development, Background Checks, Performance Management, Team Leadership, Time Management, HR Policies, Performance Appraisal, Sales Management, Benefits Administration, Succession Planning, Organizational..., Account Management, Mentoring, Resume Writing, Workforce Planning, Fundraising, Compliance, Employer Branding, Government Contracting, PHR, Interviewing, Full-cycle Recruiting, HR Strategy, HR Solutions
Education
Sinclair Community College 2006 — 2009
Human Resources Management and Services
Certificate, French Language
Walter E. Stebbins High School
High School Diploma, Business, English, French Language, Art
Wright State University
Professional in Human Resources (PHR) May, 1999
Serco November 2013 - Present
Edward Jones 2013 - May 2014
eTERA Consulting November 2009 - September 2011
Kinney Drugs September 2008 - May 2009
SUNY Canton November 2005 - October 2007
Community Bank, N.A. 2007 - 2007
Skills
Insurance, Consulting, Project Management, Strategic Planning, Medical Billing, Cold Calling, Budget Management, Data Entry, Policy Review, Customer Service, Budgets, Finance, Leadership, Management, Training, Business Development, Access, Public Speaking, Microsoft Office, Document Management, Investments, Team Building, Microsoft Excel, Financial Services, Leadership Development, Contract Negotiation, Strategy
Education
State University of New York Empire State College 2009 — 2010
Bachelor of Science, Business, Management, Economics, 3.6
State University of New York at Canton 2008 — 2009
Associate's degree, Business Administration, Management and Operations
State University of New York at Canton 2005 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies, 3.5
Serco College StudentJefferson Community CollegeAugust 2015 - Present
Scentsy 2014 - Present
Stay at home mom May 2011 - Present
Stay at home mom May 2011 - Present
Skills
Case Management, Crisis Intervention, Government, Military, Training, Conflict Resolution, Community Outreach, Public Speaking, Coaching, Customer Service, Event Planning, Fundraising, Leadership, Leadership Development, Nonprofits, Program Management, Strategic Planning, Team Building
Education
State University of New York College at Cortland 1997 — 1999
BS, Health Education
SOUTH BAY SAND BLASTING & TANK CLEANING, INC. April 2015 - Present
SOUTH BAY SAND BLASTING & TANK CLEANING, INC. October 2011 - Present
QED Systems, Inc. April 2009 - June 2011
SHAW ENVIRONMENTAL August 2005 - December 2007
Serco April 2003 - August 2005
US Navy May 1997 - April 2003
State of California Department of Forestry and Fire Protection 1992 - 1996
Skills
Quality System, Engineering, Management System, Integrated Management..., Program Management, Industrial Hygiene, Occupational Health, Hazardous Waste..., Safety Management..., EHS, Asbestos, Environmental Awareness, Water, Fire Safety, Risk Assessment, RCRA, Construction Safety, Hazardous Materials..., Emergency Management, Hazard Analysis, Hazardous Materials, ISO 14001, Environmental Compliance, Recycling, Industrial Safety, Inspection, EPA, Environmental..., Hazard Recognition, Safety Training, Behavior Based Safety, Accident Investigation, Ergonomics, HAZWOPER, Waste Management, Workplace Safety, Environmental Auditing, Waste, Remediation, Environmental Impact..., Petroleum, Indoor Air Quality, Air Quality, Water Treatment, Environmental Consulting, Sampling, DOT regulations, Environmental Services, Contract Management, Environmental...
Education
University of California, San Diego 2014 — 2014
OSHA 5410 AND 5400 Maritime, 100%
Southwestern College 1990 — 1993
Fire Science/Fire-fighting
San Clemente High School 1984 — 1987
Diploma, General Studies, 10-12
Cornell University- Jefferson County Extension September 2012 - Present
Serco October 2011 - August 2012
Strategic Resources, Inc. (SRI) February 2010 - November 2010
Cornell Cooperative Extension March 2008 - February 2010
Sphatika International LLC. July 2008 - February 2009
Advocacy Resource Center December 2006 - June 2007
Advocacy Resource Center December 2005 - December 2006
Advocacy Resource Center February 2005 - December 2005
Skills
Social Services, Psychotherapy, Community Outreach, Mental Health, Case Managment, Crisis Intervention, Career Counseling, Program Development, Mental Health Counseling, Program Evaluation, Conflict Resolution, Psychology, Behavioral Health, Volunteer Management, Career Development, Resume Writing, Community Development, Fundraising, Community Engagement, Event Planning, Organizational..., Interviews, Job Coaching, Case Management, Program Management, Leadership Development, Workshop Facilitation, Policy, Staff Development, Nonprofits, Training, Government, Employee Training, Leadership, Recruiting, Team Building, Human Resources, Group Therapy, Employee Relations, Student Counseling, Counseling Psychology, Public Relations, Community Organizing, Interventions, Army, Family Therapy, Strategic Planning, Youth Development, Motivational..., Workforce Development
Education
Nazareth College of Rochester 2014 — 2017
Master of Social Work (MSW)
State University of New York College at Plattsburgh 2001 — 2005
Bachelor of Arts, Sociology
LanceSoft, Inc. July 2015 - Present
Metasys Technologies, Inc. November 2014 - July 2015
Caprium Technologies Inc January 2013 - November 2014
Impact Associates Consulting Pvt. Ltd. July 2011 - November 2012
Serco December 2009 - May 2011
Spanco BPO February 2009 - August 2009
Skills
Recruiting, Technical Recruiting, Talent Acquisition, Executive Staffing, HR Management, IT Recruitment, Staff Augmentation, Screening, Sourcing, Temporary Placement, Talent Management, HRIS, Internet Recruiting, Human Resources, Resource Management, Technical Resource..., Interviewing Skills, Interpersonal..., Business Relationship..., Employee Relations, Temporary Staffing, Permanent Staffing, Contract Recruitment, Staffing Services, Vendor Management, Technical Hiring, Hiring, Outsourcing, IT Outsourcing, Screening Resumes, Executive Search, SAP ERP, SAP HR, Permanent Placement, Team Management, Off-shore Team..., HR Consulting, HR Policies, Strategic HR, Onboarding, Performance Appraisal, SDLC, Boolean Searching, Headhunting, E-Recruitment, SAP E-Recruiting, Employee Engagement, Employee Benefits, Candidate Generation, Candidate Selection
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2007 — 2010
Bachelor's Degree, Business/Commerce, General
SAIC September 2015 - Present
Serco October 2009 - September 2015
University of Oklahoma September 2004 - August 2008
Solution Designers May 2003 - October 2004
Open Box Interactive August 2001 - May 2003
Multimedia Learning/AlignMark May 1997 - August 2001
Skills
Technical Analysis, E-Learning, Learning Management, Business Analysis, SDLC, Blended Learning, Project Management, Process Improvement, Training, Leadership, Training Delivery, ADDIE, Mentoring, Analysis, Software Documentation, Instructional Design, Leadership Development, Adult Education, Change Management, Coaching, Organizational..., Technology Needs..., Employee Training, Conflict Resolution, Experiential Learning, Training Needs Analysis, Systems Science, Mentoring Of Staff, Technical Writing, Army Learning..., Tin Can/The Experience, Esalen Massage..., SQL, Therapeutic Massage, Body Psychotherapy, Crisis Intervention, Program Management, Management
Education
State University of New York Empire State College 2003 — 2007
Bachelor of Science, Systems Science
Serco September 2015 - Present
DocuLynx June 2015 - September 2015
Texas Instruments Philippines October 2013 - December 2013
Jecogerl November 2010 - April 2011
Lyceum of Subic Bay April 2010 - June 2010
Skills
Preventive Maintenance, Troubleshooting, Problem Solving, Data Analysis, Corrective Maintenance, Calibration, Microsoft Excel, Microsoft Word, C++, Microsoft Office, Teamwork
Education
Saint Louis University (PH) 2011 — 2013
Master of Engineering, Electronics and Communications Engineering
Lyceum of Subic Bay - Subic,Zambales 2006 — 2011
Bachelor of Science, Electronics and Communication Engineering
Santa Cruz Academy 2002 — 2006
High School, Secondary
Vodafone Global Enterprise June 2013 - Present
KIT digital, Inc March 2011 - March 2013
SIS LIVE December 2009 - March 2011
HH Lions Equipment Ltd June 2008 - April 2010
Serco (Solutions) June 2006 - October 2007
Serco January 2004 - October 2007
Serco 1999 - 2007
ITNET plc January 1999 - January 2004
IBM (UK) Ltd January 1999 - November 1999
ICL Fujitsu August 1996 - January 1999
Skills
Service Improvement, Service Delivery, Stakeholder Management, Service Management, IT Service Management, Project Delivery, Outsourcing, Transition Management, IT Outsourcing, Business Transformation, Sla, Managed Services, Governance, Public Sector, Project Management, ISO 20000, Business Process, Integration, Process Improvement, Strategy, Service Level Agreements, Business Process..., Change Management, ITIL, Program Management, Management, Enterprise Software, Solution Architecture
Education
University of Maryland 1990 — 1993
BSc. (Hons), Information Systems/Business Management
Sacramento City College
BMC - Building Materials and Construction Services June 2013 - February 2015
Lowe's Home Improvement April 2008 - May 2013
Texas A&M University Military Program July 2011 - August 2012
Serco September 2007 - April 2011
The Home Depot February 2006 - January 2007
Lowe's Home Improvement January 2003 - November 2005
The Home Depot September 1992 - November 2001
Skills
Kitchen & Bath Design, 20/20 Design, Flooring, Space Planning, Tiles, Window Treatments, Interior Design, Rendering, Residential Design, Sales, Floor Plans, Bathrooms, Customer Service, Interior Architecture, Furniture, Countertops, granite,..., Fashion plumbing, Tile, Closet Design, Home Staging, Team Building, Cabinetry, Residential Homes, Countertops, Contractors, Hand Drafting, Furnishings, SketchUp, Retail, Universal Design, Commercial Design
Education
St. Mary's University 2011 — 2013
Interior Design and Kitchen Design
Atlanta school of fashion and design 1979 — 1982
Associate's degree, Interior design
UnitedHealth Group July 2015 - Present
Travel and Transport July 2013 - January 2015
Serco November 2012 - August 2013
Serco June 2012 - August 2013
Combined Insurance September 2011 - January 2012
The River Inn, Scanlon April 1999 - October 2010
Midwest Communications, Inc October 2004 - May 2009
AlBrook School 1991 - 2000
Skills
Social Media, Public Relations, Customer Service, Microsoft Office, Media Relations, Marketing, Marketing Communications, Event Planning, Public Speaking, Event Management, Team Building, Sales, PowerPoint, Coaching, Management, Microsoft Excel, Microsoft Word, Leadership Development, Leadership, Radio Broadcasting, Editing, Radio, Customer Satisfaction, Travel Planning, Travel, Advertising
Education
University of Minnesota-Duluth 1983 — 1986
BAS, Teaching Life Science, Teaching Chemistry, Teaching Middle School Science
St. Olaf College 1982 — 1983
PreMed
Nebraska Pulomary August 2014 - Present
Verizon Wireless February 2013 - August 2014
Serco April 2012 - February 2013
Anderson Ford Lincoln North September 2011 - April 2012
Werner Cycle Works January 2011 - September 2011
Skills
Data Entry, Microsoft Office, Customer Service, Sales, Call Centers, Customer Satisfaction, Troubleshooting, Time Management, Team Leadership, Outlook, Windows 7, Teamwork, Inventory Management, Telephone Skills, Microsoft Word, Microsoft Excel, Technical Support, PowerPoint, Administrative..., Access, Customer Experience, Team Building, Telecommunications, Customer Retention, Networking, Coaching
Education
Southeast Community College 2008 — 2010
Business Administration and Management, General
Lincoln Southeast High School 2004 — 2008
High School Diploma
Tug Technologies November 2012 - Present
Serco July 2001 - August 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Seminole State College of Florida 2004 — 2009
Associate of Science (A.S.), Criminal Justice and Corrections, A
ATH Solutions, Inc. July 2013 - Present
Serco December 2012 - March 2013
Children's Home Society of Florida May 2011 - February 2012
Ashton Place Rehab and Care Center January 2010 - February 2011
Levy Restaurants August 2007 - June 2009
Skills
Nonprofits, Community Outreach, Social Services, Event Planning, Conflict Resolution, Case Management, Resume Writing, PowerPoint, Organizational..., Recruiting
Education
Belhaven University 2014 — 2017
Master of Science (M.S.), Leadership/Human Resources
Rust College 2002 — 2007
Bachelor of Arts (BA), Sociology
Humphreys County High School 1998 — 2002
Diploma, General Studies
National Guard Youth Challenge Academy September 2012 - Present
Fiyyah's Daydream, LLC October 2007 - Present
Serco March 2009 - March 2012
Savannah Area Family Emergeny Shelter, Inc February 1998 - July 2008
Skills
Published Author, Energy Healing
Education
Savannah State University 2015 — 2017
Master of Social Work (MSW), Social Work
Wheelock College 1992 — 1996
Bachelor of Social Work (BSW), Social Work
Deborah Heart and Lung Center/ Deborah Hospital August 2015 - Present
Eagle Support Services Corporation January 2011 - August 2015
Team Beachbody June 2014 - December 2014
Serco October 2006 - January 2011
Chenega Integrated Systems December 2004 - October 2006
Skills
Military, Security Clearance, Operational Planning, DoD, Military Operations, Military Experience, Leadership, Training, Defense, Human Resources, Operations Management, Program Management, Organizational..., Army, Microsoft Office, Customer Service, Employee Relations, Leadership Development, Force Protection, Government Contracting, Conflict Resolution, Administration, Government, Project Management, Microsoft Word, Team Building, System Administration, Security, Active DoD Secret..., Process Improvement, Policy, Counterterrorism, Personnel Management, Emergency Management, Team Leadership, Windows 7, Employee Training, Readiness, Troubleshooting, Numerical Analysis, Data Analysis, Microsoft Excel, Fundraising, Inventory Management, Integration, Organizational..., English, Facebook
Education
Burlington County College 2013 — 2013
Human Resources Management/Personnel Administration, General
Star Technical Institute 2004 — 2004
Diploma, Surgical Technology/Technologist, 4.0
Cherokee High School 1992 — 1995
Diploma, Business Ed
All That's Therapeutic, Inc. November 2013 - Present
People Encouraging People July 2013 - September 2013
EL Haynes Public Charter School July 2012 - June 2013
Meridian Public Charter School August 2010 - July 2012
Serco November 2009 - August 2010
Alternatives for Youth & Families April 2007 - November 2009
Johns Hopkins Hospital September 2006 - April 2007
Walter Reed Army Medical Center August 2005 - May 2006
Baltimore Outreach Services, Inc. August 2004 - May 2006
Child & Family Services of Central Maryland August 2004 - May 2005
Skills
Adolescents, Family Therapy, Treatment, Therapists, Psychology, Community Outreach, Clinical Research, Foster Care, Trauma Therapy, Home Care, Crisis Intervention, Program Development, Program Coordination, Event Planning, Child Development, Social Services, Psychotherapy
Education
Calvert High School
Calvert High School
Smith College 2004 — 2006
Master of Social Work (MSW), Social Work
Widener University 2014 — 2014
Post Master's Certificate, Military and Veterans Behavioral Health
Serco June 2015 - Present
Serco April 2014 - June 2015
Super saver November 2013 - October 2014
Super saver July 2013 - October 2014
Skills
Customer Service, Data Entry, Management, Training, Leadership, PowerPoint, Microsoft Excel, Team Building, Microsoft Word
Education
Southeast Community College
Education
Cartus May 2008 - Present
Serco December 2010 - March 2013
Serco May 2008 - December 2010
Skills
Knowledgeable in the..., Knowledgeable in the..., Experience in the..., Experienced in managing..., Highly skilled at using..., Knowledge of Microsoft..., Ability to direct..., ability to work..., Community Outreach, Teaching, Program Management, Training, Relocation, Intercultural..., Adult Education, Instructional Design, Workshop Facilitation, E-Learning, Coaching, Project Management, Public Speaking
Education
State University of New York at Buffalo 2002 — 2004
Master of Education (MEd)
Sam Houston State University 1978 — 1982
BS
University of Phoenix October 2013 - Present
MindLeaf Technologies, Inc January 2015 - March 2015
Serco May 2014 - September 2014
Air Force Civilian Service January 2013 - September 2013
University of Phoenix February 2010 - March 2013
United States Air Force September 2002 - November 2009
United States Air Force August 1999 - August 2002
Skills
Security Clearance, Military, Military Operations, DoD, Military Experience, Air Force, Information Assurance, Critical Thinking, Defense, Data Entry, Command, PowerPoint, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Project Management, Quality Control, Quality Assurance, Medical Records, HIPAA, Access, Healthcare Management, Patient Safety, Documentation Practices, Technical Writing, Risk Assessment, Risk Management, CHCS, AHLTA, Change Management, Quality Improvement
Education
University of Phoenix 2013 — 2015
Master of Health Care Adminstration, Health/Health Care Administration/Management, 4.0 GPA
University of Phoenix 2010 — 2013
Bachelor's of Health Care Administration, Health Care Adminstration, 3.96 GPA
Rose State College 2003 — 2007
Factor Technologies Inc. January 2015 - Present
BTSDsd September 2005 - Present
US Navy February 2014 - January 2015
Red Tail Corp October 2009 - January 2014
Serco March 2004 - October 2009
US Navy, Afloat Training Group Pacific 2002 - October 2009
US Navy January 1994 - July 2007
Skills
Cyber Operations, Financial Technology, Cyber-security, Cyber Defense, Computer Network..., Cyber Warfare, Intelligence, Software Engineering, Software Project..., Security, CISSP, Information Assurance, Enterprise Architecture, DoD, Project Management, Security Clearance, Process Improvement, Strategy, Military, Training, Navy, Risk Management, Command, Information Security, National Security, Tactics, Management, Ethical Hacking, Military Operations, Maritime Operations, Operational Planning
Education
UCSD's Rady School of Management 2013 — 2016
MBA Candidate
The Aji Network 2007 — 2009
BPC
San Diego State University-California State University 1988 — 1993
BS, Aerospace Engineering
Raytheon May 2010 - Present
Serco January 2009 - May 2010
Skills
Computer Security, System Administration, COMSEC, CSSO, ISSO, Active TS/SCI Clearance, Information Assurance, Information Security, DoD, Physical Security, DIACAP, Security, Information Technology, SIGINT, Security+, Vulnerability Assessment, CompTIA Security+
Education
Saint Leo University 2006 — 2009
Bachelor of Science, Criminal Justice
Wesley College 2005 — 2006
Bachelor of Science, Sports Medicine
Broadneck Senior High School
Capital Counseling Services February 2011 - Present
Serco April 2011 - October 2012
Catholic Community Services February 2008 - February 2011
Community Youth Services 2007 - January 2008
Grant & Associates 2006 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, C++, Career Counseling, Couples Counseling, Family Therapy, Mental Health Counseling, Post Traumatic Stress, Therapeutic Crisis..., Motivational..., Mindfulness-based..., Non-profits, Community Outreach, Adults, Adolescents, Military, Marriage, Case Managment, Psychotherapy, Stress Management, Depression, Anxiety Disorders, Children, Nonprofits, Mental Health, Crisis Intervention, Counseling Psychology, Psychology, Behavioral Health, Social Services, Treatment, Life Transitions, Self-esteem, Play Therapy, Grief Counseling, Google Groups, Personal Development, Interventions, Addiction Recovery
Education
St. Martin's University 2004 — 2009
Masters of Arts in Counseling Psychology, Clinical, Counseling and Applied Psychology
South Puget Sound Community College 2002 — 2004
Associate of Arts (AA), Psychology
MCR, LLC November 2014 - Present
Peerless Technologies April 2012 - September 2014
Peerless Technologies Corporation April 2012 - September 2014
Serco December 2011 - April 2012
HMR Tech September 2010 - November 2011
SERCO August 2009 - September 2010
PESysems, Inc November 2007 - December 2008
PESystems, Inc. January 2003 - January 2006
Ball Aerospace Technologies Corporation June 2000 - June 2002
Ball Aerospace and Technologies Corporation March 1996 - June 2000
Skills
Formal Mail System for..., Management Analysis, Procurement Technical, Software Documentation, Technical Writing, Management, Training, Process Improvement, Proposal Writing, Human Resources, Analysis, Microsoft Project, Access, Secretarial, Shorthand, Administrative..., Office Administration, Office Automation..., DoD, Government, Defense, Intelligence, Administration, Systems Engineering, Policy, Security Clearance
Education
Patterson Cooperative Vocational High School 1970 — 1974
None
Sinclair Community College
ASAP November 2014 - Present
Armed Forces Services Corporation October 2013 - October 2014
Serco February 2013 - October 2013
Community Counseling Institute February 2012 - December 2012
New Pathways, Inc July 2011 - November 2011
Hansung University September 2009 - September 2010
Skills
Career Counseling, Case Managment, Crisis Intervention, Social Services, Psychotherapy, Training, Motivational..., Customer Service, Mental Health, Microsoft Office, Public Speaking, Resume Writing, Group Therapy, Family Therapy, Teaching, Mental Health Counseling, Program Development, Fundraising, Conflict Resolution, Community Outreach, Psychology, Student Counseling, CBT, Workshop Facilitation, Program Evaluation, Adolescents, Career Development, Therapists, Volunteer Management, Behavioral Health, Leadership Development, Interventions, Military, Counseling Psychology, Nonprofits, Case Management
Education
University of Southern California 2011 — 2012
Master of Social Work (MSW), Families and Children, Military
Sejong University 2009 — 2010
Master of Business Administration (MBA), International Business
University of Wisconsin-River Falls 2002 — 2006
Bachelor of Science (B.S.), Sociology
Prana Systems May 2013 - Present
Golden Goods February 2013 - May 2013
Serco August 2011 - February 2013
SET Interiors LLC September 2011 - November 2012
EQuest Realty and Mortgage May 2011 - August 2011
Fiat Lux SF October 2010 - May 2011
Diego Rivera Project February 2010 - November 2010
Skills
Data Analysis, Microsoft Office, PowerPoint, Microsoft Excel, Visio, Pivot Tables, SharePoint, Management, Design Thinking, Travel Planning, Visual Basic, SharePoint Designer, Proposal Writing, Project Management, Administrative..., Administrative Support, Storytelling, Array Formulas, Interior Design, Non-profits, Security Clearance, Process Improvement
Education
San Francisco State University 2008 — 2010
BS in Business Administration, International Business
Serco Admin SpecialistEngineering Solutions and Products Inc.October 2008 - August 2012
Executive Diversity Services July 2003 - October 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Budgets, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Accounting, Event Planning
Education
Renton Technical College 2002 — 2003
Adminstriave Assitant Program, Certificate
Serco October 2012 - Present
Eagle Point District 9 March 2012 - June 2012
Central Point School District 6 August 2010 - August 2011
Skills
Teaching, Microsoft Office, Public Speaking, Case Managment, Team Leadership, Resume Writing, Staff Development, Career Development, Networking, Customer Service, Curriculum Design, Strategic Planning, Higher Education, Event Planning, Conflict Resolution, Creative Problem Solving, Collaboration, Military, Research, Career Counseling, Training, Adult Education, Supervisory Skills, Curriculum Development, Instructional Design, Case Management, Program Development, Leadership Development, Workshop Facilitation, Team Building, Policy, Community Outreach, Organizational..., Army, Instructor-led Training, Training Delivery, Organizational..., Program Management, Critical Thinking, Government, Job Coaching, Security Clearance, Military Operations
Education
Southern Oregon University 2011 — 2012
Master of Education (M.Ed.), Special Education
Southern Oregon University 2008 — 2009
Master of Arts (MA), Teaching
Southern Oregon University 2005 — 2008
Bachelor of Science (BS), Geology/Earth Science
Advantage Outsourcing Services (AOS) 2013 - 2015
WGC, Inc March 2003 - 2015
Serco 2012 - 2013
Capgemini 2010 - 2012
Capgemini 2006 - 2010
Capgemini 2004 - 2006
Oncor Electric Delivery 2000 - 2004
Energy Future Holdings Corp., [formerly TXU Corp.] 1999 - 2000
Energy Future Holdings Corp., [formerly TXU Corp.] 1998 - 1999
Skills
Leadership, Executive Management, Management, Outsourcing, BPO, Business Process, Business Process..., Business Transformation, Offshoring, Shared Services, Account Management, Client Relations, Business Development, Performance Management, Service Delivery, Customer Service, CRM, Accounting, Strategy, Strategic Planning, Mergers & Acquisitions, Project Management, Forecasting, Internal Controls, Sarbanes-Oxley Act, Vendor Management
Education
Certified Public Accountant
Texas License
Southern Methodist University
Graduate Finance Certificate Program
Stephen F. Austin State University
Bachelor of Business Administration (BBA), Accounting
The University of Texas at Arlington
Graduate Courses
UnitedHealth Group August 2015 - Present
Serco August 2012 - January 2015
USAA March 2012 - July 2012
Strategic Resources Inc. May 2010 - August 2011
5 STAR BANK August 2009 - May 2010
Skills
Leadership, Conflict Management, Customer Service, Outlook, Team Building, Inventory Management, Data Entry, Microsoft Office, Analysis, PowerPoint, Microsoft Excel, Team Leadership, Sales, Call Centers, New Hire Orientations, Banking, Training, Microsoft Word, Human Resources, Management, Payroll, Teaching, Social Networking
Education
Regis University 2005 — 2007
BACHELOR OF ARTS, COMMUNICATIONS, 3.50
Regis University 2005 — 2007
Bachelor's degree, Communication, General
Serco 2007 - Present
Raytheon Technical Services Company January 1985 - January 2007
Skills
DoD, Security Clearance, Earned Value Management
Education
University of Phoenix 1996 — 1998
MBA, Business
Saint Michael's College 1979 — 1983
BA, Business
Serco September 2014 - Present
Cornerstone Fellowship Bible Church January 2000 - Present
Computerized Facility Integration September 2011 - September 2014
County of Riverside December 2004 - August 2011
PRWT Services, Inc. March 2002 - December 2004
Skills
Project Management, Business Analysis, Process Improvement, Project Planning, Team Building, Business Process..., Team Leadership, Change Management, Infrastructure, Management, Architecture, Requirements Analysis, Leadership, SDLC, Software Development, System Administration, Software Documentation, Integration, Business Process, Networking, Business Intelligence, Program Management, Team Management, Requirements Gathering
Education
Riverside Community College 2007 — 2008
Information Systems
McCallum Place Eating Disorder Centers August 2015 - Present
Serco October 2013 - August 2015
Liberty Mutual Insurance October 2007 - April 2013
Carlson Wagonlit Travel 2005 - 2007
Meramec Valley R-3 School District August 1984 - May 2005
Skills
Excel, PowerPoint, Scheduling, Word, Customer Relations, Microsoft Office, Outlook, Administrative Support, Public Speaking, Spreadsheets, Mentoring, Teaching, Calendars, Staff Development, Adobe Acrobat, Inventory Management, Coordination, Teamwork, Process Scheduler, Customer Service, Software Documentation, Administrative..., Microsoft Excel, Management, English, Curriculum Design, Documentation, SharePoint, Event Management, Healthcare, Insurance, Workers Compensation, Fundraising, Program Management, Microsoft Word, Administration, Troubleshooting, Time Management, Leadership, Analysis, Team Building, Customer Satisfaction, Human Resources, Training, Budgets, Recruiting, Access, Team Leadership, Employee Training, Data Analysis
Education
Webster University 1984 — 1988
MAT, Education
Southeast Missouri State University 1980 — 1984
BSE, Education
Union High School 1976 — 1980
Diploma, General Studies
The Rehancement Group, Inc. July 2015 - Present
Serco 2005 - June 2015
Serco February 2005 - February 2011
USS FLORIDA SSGN-728 August 2002 - January 2005
Skills
Microsoft Excel, Change Management, Cost Benefit, Security Clearance, Supply Chain Management, Training, Operations Management, Navy, Process Improvement, Analysis, Government Contracting, Business Process..., Management Consulting, DoD, Data Analysis, PowerPoint, Microsoft Office, Microsoft Word, Inventory Management, Logistics Management, Financial Analysis, Materials Management, Auditing
Education
Walden 2013 — 2014
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
Saint Leo University 2010 — 2011
BA, Business Admin W spec in Technology
Saint Leo University 1992 — 1994
AA/AS Liberal arts and science, business
TRW Consulting Services, Inc. February 2013 - Present
Akima Management Services, LLC (Formerly Qivliq) November 2010 - February 2013
Serco January 2009 - November 2010
SI International August 2006 - November 2010
ESC 2006 - March 2008
Aerotek October 2005 - June 2006
Skills
Technical Recruiting, Applicant Tracking..., College Recruiting, Full-cycle Recruiting, Contract Recruitment, Talent Acquisition, Recruitment/Retention, Sourcing, Human Resources, Benefits Negotiation, SDLC, Management, Vendor Management, Screening Resumes, Recruiting, Consulting, Staffing Services, Internet Recruiting, Account Management, Job Fairs, Training
Education
Radford University 2002 — 2005
Bachelor's of Science, Media Studies (Concentration: Advertising)
Hayfield
Hayfield
Parsons May 2012 - August 2013
Net Vision Resources January 2012 - May 2012
OnPoint May 2010 - December 2011
BearingPoint January 2009 - May 2009
Serco 2006 - 2008
TRIRIGA October 2004 - February 2006
HSB Reliability Technologies 2003 - 2005
WorkplaceIQ 1999 - 2001
Peregrine Systems 1998 - 2000
Skills
Facilities Management, Project Management, Program Management, Business Analysis, Architecture, Project Planning, Business Development, Change Management, Process Improvement, Business Process..., Strategic Planning, Asset Managment, MS Project, Consulting, Business Strategy, Management Consulting, Requirements Analysis, Contract Negotiation, Integration, Operations Management
Education
State University of New York College at Geneseo 1973 — 1977
Bachelor's degree, Business
Emerson Process Management August 2013 - Present
Emerson Process Management September 2012 - August 2013
Serco November 2000 - March 2007
Celtech Software May 1998 - October 2000
Flexicom August 1998 - August 1999
the eMMs group June 1997 - August 1998
Siemens SSE June 1995 - September 1995
Skills
C++, Product Design, Software Development, Team Management, Software Design, SQL, Microsoft SQL Server, Software Project..., SDLC, C#, TFS, Project Management
Education
Trinity College Dublin 1992 — 1997
BAI, BA, Computer Engineering, Maths
Stanford University
Professional Development Certification, Software Security Foundations
Serco January 2015 - Present
Serco October 2013 - January 2015
Serco - North America November 2010 - October 2013
Hemsley Fraser May 2010 - October 2010
Management Concepts February 2010 - May 2010
ESI International December 2008 - January 2010
ESI International December 2006 - December 2008
ESI International December 2005 - December 2006
Sun East Federal Credit Union April 2005 - December 2005
Vanguard October 2003 - April 2005
Skills
Instructional Design, Performance Improvement, Leadership Development, Organizational..., Staff Development, Project Management, Business Analysis, Needs Analysis, Training Delivery, Career Development, Executive Coaching, Blended Learning, Employee Engagement, Emotional Intelligence, Team Leadership, Instructor-led Training, Business Process..., PMP, Team Building, Workshop Facilitation, Change Management, Coaching, Adult Education, CRM, Leadership, Training, Project Planning, E-Learning, Management, Program Management, Performance Management, Strategic Planning
Education
The George Washington University - School of Business 2006 — 2006
Master's Certificate, Project Management
West Chester University of Pennsylvania 2003 — 2004
Master of Arts, Communication and Leadership
Shippensburg University of Pennsylvania 2000 — 2003
Bachelor of Arts, Communication
Serco October 2013 - Present
Atlas Financial Holdings, Inc. June 2011 - August 2013
Fireman's Fund Insurance Company April 2006 - November 2010
National General Insurance August 2000 - April 2006
Insurance Overload Staffing September 1999 - August 2000
Ameriprise Financial Services, Inc. April 1999 - September 1999
Amerisure Insurance 1996 - 1998
Skills
Investigation, Public Speaking, Insurance, Risk Management, Claim, Liability, Liability Analysis, Research, Litigation, Legal Liability, Claim Investigation, Litigation Management, Property & Casualty..., Claims Management, Casualty, Personal Injury, Subrogation, General Insurance, Analysis, Casualty Insurance, Claims Handling, Claims Resolution, Commercial Insurance, Commercial Lines, Communication Skills, Life Insurance, Professional Liability, Property Damage, Underwriting
Education
Webster University
MBA, Business Administration
Rockhurst University
B.A, Political Science
Sudler & Hennessey March 2015 - Present
Org-ology August 2013 - March 2015
PerformTech, a division of GP Strategies March 2010 - August 2013
Serco November 2006 - March 2010
Management Concepts Inc. November 2004 - November 2006
Colon Fremdsprachen Insititut/ Foreign Language Insititute 1995 - 2002
Skills
Program Management, Organizational..., Change Management, Training, Strategy, ADDIE, Project Management, Coaching, Needs Analysis, Consulting, Training Delivery, Management, Instructional Design, Learning Management, Organizational Structure, Business Process Mapping, Blended Learning, Change Control, Captivate, Learning Management..., Instructor-led Training, E-Learning, Strategic Planning, Leadership, Leadership Development
Education
University of Hamburg 1995 — 2001
Magister, History and English Linguistics
Smith College 1989 — 1993
BA, History and Medieval Studies
St Paul Academy
Serco February 2008 - Present
ADR February 2007 - February 2008
Boeing/DRG October 2002 - September 2006
Skills
Captivate, Technical Writing, E-Learning, Flash
Education
Rose State College 2000 — 2002
Multimedia - Authoring
Rose State College 1989 — 1992
Associate's Degree, Radiologic Technology/Science - Radiographer
, Kearney & Company, June 2014 - Present
ALION Science & Technology Corporation January 2014 - May 2014
Engility Corporation November 2013 - January 2014
TeAM Inc. June 2012 - July 2013
URS Corporation, August 2011 - March 2012
MCR Federal June 2009 - March 2011
Serco June 2007 - June 2009
Unisys, Federal November 2006 - June 2007
Tecolote Research Inc. October 2005 - August 2006
Skills
Analysis, Program Management, Earned Value Management, Proposal Writing, Process Improvement, Technical Recruiting, Training, Talent Acquisition, Government Contracting, DoD
Education
Rensselaer Polytechnic Institute 1977 — 1983
Ausley Associates, Inc October 2013 - Present
WBB November 2006 - October 2013
Naval Station Norfolk February 2006 - November 2006
L-3 Communications December 2005 - February 2006
Serco February 2005 - December 2005
Hope Lutheran Church September 2002 - February 2005
US Navy May 1981 - September 2002
Skills
Program Management, Intelligence,..., UAS Fleet Introduction, Unmanned Aircraft..., Intelligence, Introduction, Surveillance, UAV, Unmanned Vehicles, Aquisition, Military Doctrine, Concept Development, Acquisition Integration, Organizational Structure, Training, Logistics Management, Leadership, Program Facilitation
Education
San Jose State University 1991 — 1993
Master of Business Administration (M.B.A.), Organizational Leadership
United States Naval Academy 1977 — 1981
Bachelor of Science (B.S.), Physical Sciences
Serco August 2011 - Present
SAIC February 2009 - August 2011
APPTIS November 2003 - February 2009
DISA 2003 - 2005
Winstar Communications 2001 - 2003
PSINet 1998 - 2001
CACI International Inc. 1995 - 1997
Education
Shepherd University 1994 — 1996
Hart Legal Services October 2011 - Present
Washington Court of Appeals, Division II February 2009 - July 2011
Serco 2004 - 2006
Serco 1995 - 1996
Skills
Legal Advice
Education
Seattle University 2006 — 2009
Juris Doctorate, Law
Seattle University School of Law 2006 — 2009
Juris Doctorate, Law
DISA November 2005 - Present
Serco March 2000 - May 2005
Lockheed Martin Information Technology February 1995 - March 2000
United States Navy June 1983 - February 1995
US Navy - USS Missouri (BB63) 1989 - 1992
USS Missouri 1989 - 1992
USS Missouri 1989 - 1992
Skills
Process Improvement, Business Analysis, Analysis, Process Engineering, Change Management, Quality Assurance, SQL, Windows, Team Leadership, Requirements Analysis, Programming, Integration, Business Process..., Java, Team Building, HTML, Microsoft Office, Inventory Management, Linux, Data Analysis, Customer Relations, Excel, DoD, Documentation, Problem Solving, Software Project..., Government, Systems Analysis, IT Management, Testing, MS Project, Business Process, Project Planning, Resource Management, Process Development, IT Strategy, Project Implementation, Business Management, Budgeting, Software Documentation, Microsoft Excel, Program Management, Customer Service, Security Clearance, Security, Information Assurance, SharePoint, DIACAP, Troubleshooting, Navy
Education
Shippensburg University of Pennsylvania 1998 — 2000
MS, Information Systems
University of California, Berkeley 1981 — 1983
BA, Linguistics
Serco July 2012 - Present
US Army December 2008 - July 2012
GE Healthcare January 2004 - July 2008
US Navy July 1998 - January 2004
US Navy September 1994 - July 1998
Skills
Coaching, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Procurement, Greek, Navy, PowerPoint, Access, Process Improvement, Team Building, Customer Service, Biomedical Engineering, Medical Logistics, Electronics, Troubleshooting, Military, Digital Imaging, Testing, Quality Assurance, Medical Devices, Training, Operations Management, Software Documentation, Management, Project Planning, Analysis, Healthcare, Program Management, Technical Writing, Team Leadership, DoD, Project Management, Healthcare Management, Calibration, Government, X-ray, Policy, Cross-functional Team...
Education
Regent University 2007 — 2010
Bachelor of Science, Organizational Leadership & Management
University of Phoenix 1994 — 1996
Associate in Arts, Biomedical Technology
Naval School of Health Sciences · Medical 1993 — 1994
NEC 8478, Biomedical Electronics (Advanced)
Naval School of Health Sciences · Medical 1988 — 1989
NEC 8479, Biomedical Equipment Technician (Basic)
DC Government April 2013 - Present
Serco April 2012 - April 2013
Sapient March 2005 - April 2012
Sprint 2004 - 2008
Princeton Information March 2004 - March 2005
Nextel 2004 - 2005
Skills
Test Planning, Agile Methodologies, Quality Center, Requirements Analysis, SDLC, QTP, Regression Testing, Test Management, User Acceptance Testing, Requirements Gathering, Manual Testing, Software Quality..., Test Automation, Quality Assurance, HP QTP
Education
Sri Venkateswara University
MSC(IS), Information systems(Computers)
Marmot Basin, Jasper, Alta 2010 - Present
Serco October 2008 - September 2010
Serco DES Inc 2003 - 2008
Serco Facilities management 1998 - 2008
Serco Canada 1998 - 2008
Skills
Change Management, Employee Engagement, Outsourcing, BPO, Performance Management
Education
St. Francis Xavier University 1973 — 1974
B.Ed, Science Education
St. Francis Xavier University 1969 — 1973
B.Sc., Chemistry, Teaching, Adult Education
Serco November 2012 - Present
Schafer Corporation October 2010 - October 2012
Northrop Grumman Information Systems September 1999 - July 2009
Findlay Associates 1983 - 2009
Applied Data Trends, Huntsville, AL 1997 - 1999
Systems Engineering Solutions Inc., Huntsville, AL 1995 - 1997
Intergraph Corporation, Huntsville, AL 1986 - 1995
Utah State University September 1985 - June 1986
Edith Bowen Labratory School August 1984 - June 1985
Utah State History Fair October 1983 - May 1984
Skills
Instructional Design, Training, Instructor-led Training, Integration, Leadership, Systems Engineering, Microsoft Office, Employee Training, Testing, E-Learning, Moodle, Multimedia, Analysis, Captivate, Needs Analysis, Technical Training, Program Management, Simulations, Performance Improvement, Blended Learning, Adult Education, Learning Management..., SCORM, HTML, Linux, Hands-on Training, Staff Development, Training Delivery, Programming, Flash, Leadership Development, CSS, DoD, Instructional Technology, Teaching, Virtual Environment, Technical Subject Matter, Technical Analysis, Customer Service..., Virtual Learning, Security Clearance, eLearning Design and..., eLearning course..., Adobe Fireworks, Adobe Audition, Adobe Creative Suite, Adobe eLearning Suite, snagit, Project Management, Change Management
Education
Utah State University 1985 — 1986
Ed.S., Instructional Technology
Utah State University 1983 — 1985
M.Ed., Instructional Technology
Utah State University 1978 — 1979
B.S., Education, Science, Math
Snow College 1969 — 1974
A.A., General Education, Electronics Technology
DRC / ENGILITY November 2013 - Present
Serco June 2007 - November 2013
Northrop Grumman Corporation October 2003 - June 2007
Northrop Grumman Corporation May 2002 - October 2003
Comptek May 2000 - May 2002
Visinet January 1997 - January 2000
Skills
XML, JavaScript, Java, ASP.NET, ASP, Adobe, C, C++, IIS, MySQL, C#, Perl, PHP, Microsoft SQL Server, Visual Basic, webMethods, FoxPro, CGI, Access, Oracle 8i-11g, Oracle Reports, Oracle Forms, Oracle Discoverer, jQuery, AngularJS
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Southern New Hampshire University 2013 — 2017
Bachelor’s Degree, Computer Information Technology
Thomas Nelson Community College 2000 — 2002
Certificate, Programming
Serco May 2013 - September 2015
GDOT/ Traffic Management Center January 2004 - December 2012
Skills
Analysis, Contract Management, Integration, Management, Operations Management, Policy, Program Management, Project Management, Process Improvement, Project Planning, Transportation, Transportation Planning
Education
State University of New York College at Oswego 1998 — 2001
BA, History
22nd Century Technologies Inc. August 2014 - Present
Serco August 2013 - August 2014
Currently Unemployed March 1991 - April 2014
Serco 2013 - 2014
Serco Inc. March 1991 - July 2012
Serco 1990 - 2012
LOGTEC 1991 - 2007
Skills
Security Clearance, ISO, DoD, Investigations, Auditing, Security, Investigation, Technical Writing, Document Management, Risk Management, PowerPoint, Word, JPAS, NISPOM, COMSEC, Process Improvement, Quality Assurance, Evidence Collection, Search & Seizure, Audit Software, CMMI, SCAMPI, Quality Models, SEI CMM, ISO Management..., Fishbone, Root Cause Problem..., Certified Lead Auditor, ASQ Senior Member, ASQ, ISO Implementation, Police Training, Crime Prevention, Interrogation, Criminal Investigations, Field Training Officer, Pastoral Counseling, Church Growth, Expository Preaching, Revivals, Apologetics, Christian Theology, Homiletics, Bible teaching, Pastoral Theology, Church History, Systematic Theology, Ecclesiology, Old Testament, New Testament
Education
Sinclair Community College 1976 — 1998
Associate, Law Enforcement
Wright State University 1988 — 1991
Bachelor of Science, Communication
The Southern Baptist Theological Seminary 1986 — 1989
Ministry
Dayton Police Academy 1976 — 1976
Police Officer, Law Enforcement Investigation and Interviewing
Northrop Grumman Corporation April 2014 - Present
Serco October 2010 - April 2014
United States Department of Defense September 2008 - November 2010
United States Department of Defense September 2007 - September 2008
Skills
Analysis, DoD, Security Clearance, Market Research, FAR, Negotiation, Government, Government Contracting, Program Management, Defense, Management, Procurement, Team Building, Proposal Writing, Strategic Planning, Project Management
Education
University of Maryland University College 2007 — 2010
Masters, Business Administration
St. Mary's College of Maryland 2003 — 2007
BA, Economics
City of Huntsville April 2014 - Present
General Dynamics Information Technology July 2013 - November 2013
PRIDE Industries July 2010 - August 2012
IAP Worldwide Services July 2007 - July 2010
Serco October 2003 - July 2007
Skills
Government, Policy, Procurement, Software Documentation, Process Improvement, Conflict Resolution, Employee Relations, Visio, Quality Assurance, Logistics, Process Scheduler, Project Planning, MS Project, Team Building, Security Clearance, Outlook, Microsoft Office, Military, Program Management
Education
Burlington County College 2010 — 2014
Computer Management
Tug Technologies November 2012 - Present
Serco October 2004 - August 2012
Seminole County Government July 2001 - October 2004
Skills
Call Centers, Customer Satisfaction, Training, Customer Service, Troubleshooting, Security, Operations Management, Security Clearance, Process Improvement, Team Leadership, Technical Support, Management
Education
Seminole Community College 2004 — 2009
A.S., Criminal Justice
Serco May 2014 - Present
Serco April 2013 - Present
St Joseph's Hospital Health Center February 2003 - November 2012
Skills
Healthcare, Healthcare Management, Hospitals, Healthcare Information..., Public Speaking, Team Building, Strategic Planning, Patient Safety, Time Management, Outstanding leadership, Outstanding people..., Accurate Data Entry, Organizational..., Performance Management, Analysis, Employee Relations, Project Management, Management, Budgets, Leadership
Education
IT University online 2012 — 2014
Cisco Certificationss, CCENT/CCNA
Crothall Regional Based Essentials Training 2007 — 2007
Certificate, Business, Management, Marketing, and Related Support Services, Top of Class
Rutgers, The State University of New Jersey-New Brunswick 1981 — 1983
Associate's degree, Business Administration and Management, General
Discover Goodwill of Southern & Western Colorado May 2015 - Present
Accenture Federal Services November 2013 - December 2014
Contractor July 2013 - November 2013
Serco July 2012 - July 2013
Warrior Relaxation Response Center May 2009 - June 2012
Colorado Springs School District August 2009 - June 2010
Emily Griffeth Center For Children August 2001 - October 2004
United States Army February 1980 - February 2000
Skills
Adolescents, Teaching, Stress, Research, Parents, Counseling, Mental Health, Psychology, Treatment, Adults, Stress Management, Psychotherapy, Clinical, Health, Public Speaking, Counselling, Mentoring, Family Therapy, Coaching, Groups, Healthcare, Writing, Supervisory Skills, Group Therapy, Personal Development, Problem Solving, Community Outreach, Nonprofits, Career Counseling, Wellness, Lifestyle Coaching, Volunteer Management, Grief Counseling, Workshop Facilitation, Healing, Fundraising, Wellness Coaching, Organizational..., Motivational Speaking, Small Business, Entrepreneurship, Nutrition, Grant Writing, Training, Wellbeing, Staff Development, Counseling Psychology, Executive Coaching, Resume Writing, Social Networking
Education
University of Colorado Colorado Springs 2002 — 2005
Masters, Education Behavior and social skills instruction
Regis University 1999 — 2001
Bachelors, Liberal Arts
Bloom Trail High School
Bloom Trail High School
Serco 2014 - Present
Federal Retirement Thrift Investment Board 2012 - 2014
U.S. Census Bureau 2010 - 2012
Serco 2006 - 2012
CNSI 1999 - 2006
Skills
IT Management, Requirements Analysis, Program Management, Integration, SDLC, PMP, Business Analysis, Windows Server, Oracle, ITIL, IT Service Management, Software Project..., Enterprise Architecture, Cloud Computing, Project Management, SQL, Agile Methodologies, Process Improvement, Cross-functional Team..., Contract Management, Proposal Writing, Change Management, Business Process..., Operations Management, Vendor Management, IT Strategy
Education
Sri Krishnadevaraya University
4 year- Bachelor of Technology, Computer Science, Electronics and Communications Engineering
University Information Technology Services, Indiana University July 2014 - Present
Blue Burro Inc. June 2014 - August 2014
Eqoty Inc. March 2013 - July 2013
Pepperfry October 2012 - January 2013
Firstsource Solutions Limited June 2012 - September 2012
Serco December 2011 - March 2012
Windfall Information Technology Systems Pvt Ltd. August 2010 - November 2011
Directi March 2009 - August 2010
Oxygen Healthcare Communication Pvt. Ltd. November 2008 - February 2009
Skills
C++, Java, C, Linux, PHP, SQL, JavaScript, jQuery, Git, Object Oriented Design, Cryptography, Business Development, Project Management, Equity Analytics, Online Advertising, E-commerce, Product Management, Neo4j, MVC, New Business Development, Software Development, MySQL, HTML, Web Development
Education
School of Informatics & Computing, Indiana University 2013 — 2015
Master's degree, Computer Science
Don Bosco Institute of Technology 2004 — 2008
Bachelor's degree, Electronics and Telecommunications Engineering
St. Xavier's College 2002 — 2004
Higher Secondary Certificate, Science
Holy Cross High School
Secondary School Certificate
Serco January 2013 - Present
Georgetown University July 2010 - July 2012
American University January 2010 - June 2010
ACPA-College Student Educators International September 2008 - June 2010
Skills
Staff Development, Resume Writing, Leadership Development, Training, Program Development, Community Outreach, Social Media, Student Affairs, Program Management, Student Development, Volunteer Management, Academic Advising, Student Leadership, Social Justice, Public Speaking, Career Counseling
Education
The George Washington University 2008 — 2010
Masters in Education and Human Development, Higher Education Administration
Rutgers, The State University of New Jersey-New Brunswick 2004 — 2008
Bachelor of Science, Nutritional Sciences, Food Serivce Administration
Serco 2015 - Present
Serco 2014 - 2015
JPMorgan Chase March 2011 - June 2014
JPMorgan Chase July 2010 - March 2011
Skills
Banking, Call Centers, Customer Service, Finance, Credit, Financial Services, Retail Banking
Education
Southwest Baptist University 2002 — 2006
B.S., Psychology
NorthWest Arkansas Community College
Associate of Arts and Sciences (AAS), Paralegal
Serco June 2013 - June 2014
United States Air Force February 2008 - February 2010
United States Air Force October 2007 - February 2008
United States Air Force October 2006 - October 2007
United States Air Force December 1995 - December 2000
USAF June 1991 - December 1995
Skills
Air Force, Security Clearance, Defense, National Security, Military, Military Experience, Intelligence, Military Operations, Intelligence Analysis, Information Assurance, Electronic Warfare, Program Management, Operational Planning, Organizational..., Government, Command, Tactics, Top Secret, Intelligence Community, Training, DoD, Aviation, Analysis, Readiness, Reconnaissance, Weapons, Government Contracting, NATO, Flight Safety, Logistics, Exercises, Quality Assurance, Aerospace, Force Protection, SIGINT, Certified Personal..., VA Benefits, Endurance Training, Strength Training, Core Strength, Road Biking, Military Aviation
Education
University of Oklahoma 2005 — 2009
Master of Arts (MA), Human Relations
Southern Illinois University, Carbondale 1998 — 2000
BS, Workforce Education
Salient Federal Solutions 2014 - 2014
Serco 2012 - 2013
General Dynamics Information Technology November 2000 - January 2012
General Dynamics - Convair 1990 - 1995
General Dynamics - Convair 1990 - 1995
Skills
Government Contracting, DoD, Program Management, Requirements Analysis, Security Clearance, Systems Engineering, Security, Information Assurance, Integration, Configuration Management, Military, Navy, Defense, Government, Military Operations, Command, National Security, Deltek, Earned Value Management, Proposal Writing, Costpoint, Federal Government, RFP, Air Force, Analysis, Government Procurement, Policy, FAR, Government Proposals, Defense Contracting, Top Secret, Operational Planning, Intelligence, Aerospace, Defence, Security+, Military Experience, Homeland Security, Intelligence Analysis, Proposal Support, Technical Writing, Army, Requirements Management, Organizational...
Education
San Diego State University-California State University 2001 — 2002
Certificate in Contract Management
Serco May 2014 - Present
Securus Technologies March 2003 - June 2010
Abacus Communications 2001 - 2002
Aegis Communications 1991 - 2001
Skills
Cross-functional Team..., Leadership, Project Management, Training Manuals, Training Management, Business Management..., Team Leadership, Client Development, Client Relations Skills, Customer Satisfaction, Long-term Customer..., MS Project, Quality Assurance, Quality Management, Software Documentation, Training, Management, Troubleshooting, Testing, Analysis
Education
Stephen F. Austin State University 1982 — 1995
BA, Criminal Justice (pre law) Sociology, Psychology
Serco April 2011 - Present
2CarPros.com October 2008 - December 2010
Skills
AutoCAD, Automotive Repair, Data Entry
Education
Somerset Community College
ActionLink January 2010 - Present
Serco January 2010 - Present
Apple April 2002 - October 2009
Verizon Wireless November 1998 - April 2002
Skills
Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, Photoshop, Photography, Business Analysis, Data Analysis, PowerPoint, Apple Certified, Marketing Management, Brand Development, Brand Management, Call Centers, Management, Sales, Training, Retail, Leadership, Sales Operations, Merchandising, Customer Service, Store Management, Hiring, Visual Merchandising, Interviews
Education
State College of Florida-Manatee-Sarasota
Serco
Skills
Public Sector, Policy, Social Services
Education
Springfield College
Mercury Financial Group November 2012 - Present
Serco March 2012 - November 2012
Genesis Resources November 2011 - January 2012
Penn Mutual February 2003 - September 2011
Skills
Insurance, Customer Service, Microsoft Excel, Microsoft Office, Sales, Outlook, Life Insurance, Data Entry, PowerPoint, Microsoft Word, Administrative..., Time Management, Process Improvement, Access, Underwriting, Retirement Planning, Disability Insurance, Financial Services
Education
Richland Community College
Serco June 2015 - Present
Bethel Local Schools February 2013 - Present
Premier Health Partners February 2012 - February 2013
Miami County Education Svc Ctr at Bethel Local Schools August 2004 - June 2011
GM/EDS September 1985 - September 1999
Skills
Microsoft Office, Microsoft XP, MVS, AS400, Epic Systems, IBM iSeries, XP, Network Administration
Education
Sinclair Community College 1970 — 1984
Associates Degree, Applied Science in Electronic Data Processing
Ohio Wesleyan University 1966 — 1968
Education
Wentworth Douglass Hospital May 2011 - Present
Serco June 2001 - June 2010
US Navy 1989 - 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Training
Education
Southern New Hampshire University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Computer Systems Networking and Telecommunications
McIntosh College 2001 — 2003
Associate of Arts and Sciences (AAS), Computer Technology/Computer Systems Technology
The Center for Family and Youth April 2013 - Present
Serco October 2012 - April 2013
Troy City School District 2011 - 2012
Daughters of Sarah Senior Community 2010 - 2011
US Census Bureau April 2010 - August 2010
Skills
Outstanding..., Empathy, Organization, Task-oriented, Eager to learn new..., Fast Learner, Microsoft Excel, Microsoft Word, Exceptional Listener, Always On Time, Social Services
Education
University at Albany 2010 — 2012
Master of Social Work (MSW), Social Work
State University of New York College at Oswego 2006 — 2009
Bachelor of Arts (B.A.), Philosophy and Psychology, 3.86
Serco February 2014 - Present
Expresso Yourself Ceramics Studio June 2007 - July 2010
Skills
Microsoft Office Suite, NX 6, Labview, Matlab, Minitab
Education
Rensselaer Polytechnic Institute 2009 — 2013
Bachelor of Science (BS), Biomedical Engineering; Bioimaging and Bioinstrumentation
SERCO January 2008 - May 2012
Raytheon May 2008 - December 2008
F.A.A DOT. June 1982 - February 2008
Skills
Airports, Aviation, Flights, Air Traffic Control, ICAO
Education
Manatee Community College 1979 — 1982
Business/Managerial Economics, 3
GBSI December 2013 - Present
Serco November 2006 - December 2013
SAIC May 2002 - November 2006
CST May 2001 - May 2002
United States Marine Corps October 1973 - September 1997
Education
Southwest Tennessee Community College 2001 — 2005
Associate of Arts (A.A.), IT Communications, A
Onteora Central School 1968 — 1973
high school
BioHitech Global Corp. May 2014 - Present
Thomas Direct Sales inc. June 2007 - April 2014
Serco November 2002 - December 2004
Ilford Imaging November 1988 - November 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Finance, Process Improvement, Forecasting, Accounting, Financial Analysis, Marketing Strategy, Management, Account Management, Financial Reporting, Analysis, Managerial Finance, ERP
Education
Saint Peter's University 1980 — 1984
Bachelor of Applied Science (BASc), Accounting and Finance
Weehawken High School 1977 — 1980
Serco August 2012 - Present
Booz Allen Hamilton May 2007 - August 2012
CSC - Computer Sciences Corporation July 2003 - May 2007
Capstone Corporation January 2002 - July 2003
US Navy March 1980 - September 2001
Education
Syracuse University - Maxwell School 1994 — 1996
Master of Public Administration (M.P.A.), Public Administration
State University of New York College at Fredonia 1977 — 1979
Bachelor of Arts (B.A.), English / Journalism
Serco January 2011 - Present
GE Aviation October 2007 - December 2010
Toyota July 2006 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Strategic Planning, Negotiation, Cost Analysis, Proposal Evaluation, Basis of Estimates, Root Cause Analysis, Engineering, Project Management, Lean Manufacturing, Six Sigma, Design Engineering, Aviation, Contract Negotiation, FMEA, Research & Development, Aerospace
Education
Xavier University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.55
Stanford University 2007 — 2008
Graduate Certificate, Design for Customer Value and Market Success
Rochester Institute of Technology 2002 — 2006
Bachelor of Science (B.S.), Mechanical Engineering, 3.2
General Dynamics Information Technology November 2010 - Present
Park University July 2009 - July 2010
Serco November 2007 - July 2008
Skills
Provided professional..., Prepared and proofread..., Provided ongoing..., Training
Education
Saint Leo University 2011 — 2013
Bachelor of Arts (BA), Business Administration/Accounting
T. Rowe Price September 2013 - Present
ECFOA October 2009 - Present
Serco April 2002 - September 2013
Serco April 2002 - September 2013
T. Rowe Price June 1990 - April 2002
Skills
OmniPlus Specialist, OmniScript Writer, COBOL, TSO, QMF, JCL, Business Objects, Software Development, Software Design, Business Analysis, Analysis, Testing, Business Requirements, Risk Management, Project Management
Education
Stevenson University 2003 — 2007
BS, Legal Studies, General
Towson University 1983 — 1987
BS, Accounting