Serco Company
Industry: Company
DescriptionSerco Group plc is a British provider of public services with headquarters based in Hook, Hampshire. Serco operates in six sectors of public service provision: Health, Transport, Justice, Immigration, Defence, and Citizens Services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. Customer service: 01256 745900 Headquarters: Hook CEO: Rupert Soames (1 May 2014–) Subsidiaries: Serco Inc., NorthLink Ferries, DMS Maritime,
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Serco Employees
Department of the Army, ACTEDS August 2014 - Present
Serco September 2012 - June 2014
Skills
Psychotherapy, Leadership Development, Mental Health, Program Management, Conflict Resolution, Group Therapy, Case Managment, Crisis Intervention, Mental Health Counseling, Career Counseling, Coaching, Counseling Psychology, Psychology, Resume Writing, Training, Career Development, Stress Management, Social Services, Motivational..., Adolescents, Case Management
Education
University of Colorado at Colorado Springs 2010 — 2012
Master's degree, Mental Health Counseling/Counselor
University of Colorado at Colorado Springs 2007 — 2009
Bachelor of Arts (B.A.), Psychology
Oracle July 2013 - Present
Serco December 2011 - June 2013
Oracle Corporation May 2008 - December 2011
Wells Fargo April 2007 - May 2008
Charles Schwab August 2006 - March 2007
Hewlett-Packard March 2002 - July 2006
Skills
Oracle Data Integrator..., Oracle Warehouse..., OBIEE, Data Warehousing, ETL, Business Intelligence, Oracle Warehouse Builder, Teradata, Data Modeling, OLAP, Dimensional Modeling, Data Integration, Business Intelligence..., Data Warehouse..., Data Marts, Star Schema, BI Publisher, Dashboards, Oracle SQL, SQL*Plus, Databases, Database Design, SQL, Analytics, Unix, Unix Shell Scripting, Software Development, Software Project..., Architecture, Data Mining, Performance Tuning, Data Migration, Oracle, PL/SQL, Enterprise Architecture, SDLC, Enterprise Software, Shell Scripting, SharePoint, CRM, Informatica, Weblogic, SaaS, Solution Architecture, Data Quality, SQL Tuning, Dashboard, WebLogic
Education
Universidad de Puerto Rico
Bachelor in Business Administration, Management Studies
University of Wisconsin-Madison
Master of Science, Information Systems
U.S. Energy Information Administration September 2015 - Present
IMG-Crown Energy Services July 2014 - September 2015
Serco October 2013 - July 2014
SESYNC May 2012 - December 2012
Long Fence and Home LLLP August 2011 - May 2012
City of Rockville May 2011 - August 2011
Skills
Research, Microsoft Office, PowerPoint, Teamwork, Time Management, Data Analysis, Project Planning, Management, Statistical Data..., Microsoft Excel, Environmental Awareness, Microsoft Word, Customer Service, Environmental Science, ArcGIS, MS Project, GIS, Microstation, Marketing, General Office..., Cloud Applications, Matlab, Twiiter, Social Media, SAS programming, Energy Industry, Oil & Gas Industry
Education
University of Maryland College Park 2009 — 2012
Bachelor of Science (B.S.), Civil & Environmental Engineering, minor in Project Management
University of Maryland - A. James Clark School of Engineering
Serco November 2013 - Present
Regal Entertainment Group November 2010 - November 2013
Nova Blue Inc. October 2007 - August 2010
The Bobblehead, LLC July 2007 - August 2010
Skills
Customer Service, Data Entry, Photoshop, Team Leadership, Telephone Skills, Microsoft Office Suite, Communicaitons, Bookkeeping, Cash Management, Peachtree, Research, Windows, Outlook, Teaching, General Ledger, Analysis, Sales, Teamwork, Invoicing, Microsoft Word, PowerPoint, Time Management
Education
Metropolitan Community College 2010 — 2014
Associates, Accounting
University of Missouri-Columbia 2009 — 2010
Accounting
Truman High School 2005 — 2009
High School Diploma, General Studies, emphasis in Math and Science
Xerox October 2014 - Present
Serco February 2014 - October 2014
Zeus Solutions February 2011 - January 2014
Credico Marketing February 2011 - October 2013
Credico Marketing Spain February 2010 - February 2011
AV Map June 2009 - February 2010
Skills
Microsoft Office, Marketing Strategy, Business Strategy, New Business Development, Social Media Marketing, Marketing, Digital Marketing, Marketing Communications, Strategic Planning, Spanish, Entrepreneurship, Advertising, Online Marketing, Public Relations, Sales Management, Business Development, Business Planning, English, Project Management, Account Management, Strategy, Management Consulting, Public Speaking, B2B, Team Building, Management, Direct Marketing, Integrated Marketing, Sales, Event Management, Product Marketing, Customer Service, Team Leadership, Negotiation, Market Research, Sales Process, Brand Development, Digital Strategy, International Sales, Direct Sales, Brand Management, Creative Direction, Operations Management, Marketing Management, Planificación..., Gerencia de ventas, Mercadotecnia, Estrategia, Administración y..., Estrategia de...
Education
Cámara de Comercio de Valencia 2011 — 2011
Gestión Comercial y Marketing, Publicidad
Escuela oficial de Idiomas 2009 — 2010
Traducción e Interpretación Simultánea, Traducción e interpretación
Universidad Complutense de Madrid 2006 — 2010
Licenciatura, Publicidad y Relaciones Públicas, Filología Inglesa
Serco July 2013 - Present
First Hawaiian Bank July 2007 - July 2013
Waiakea High School January 2005 - January 2007
Skills
Banking, Career Counseling, Commercial Lending, Commercial Banking, Retail Banking, Coaching, Loans, Risk Management, Consumer Lending, Credit, Small Business Lending, Mortgage Lending, Credit Analysis, Job Coaching, Mentoring, Mentoring Of Staff, Leadership, Customer Service, Interpersonal Skill, Problem Solving, Teaching, Teaching Adults, Resume Writing, Customer Experience, Customer Support, Flexibility, Flexible to Change, Creative Problem Solving, Conflict Resolution, Conflict Management, Training, Training Facilitation
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA)
University of Hawaii at Hilo 2005 — 2007
Bachelor of Arts (BA), History
Serco October 2013 - Present
ELS Language Centers - St. Louis, MO January 2013 - September 2013
Global Village School of Languages March 2012 - December 2012
King AbdulAziz University January 2006 - April 2008
Skills
Teaching, Customer Service, Microsoft Excel, Higher Education, Curriculum Design, Microsoft Office, Editing, TEFL, Healthcare, Sports, Healthcare Reimbursement, Public Health, Healthcare Management, Public Speaking, ESL, Community Outreach
Education
Webster University 2012 — 2013
Masters in Heath Administration (MHA), Health/Health Care Administration/Management, 3.97
University of Missouri-Columbia 2000 — 2004
Bachelor's degree, General Studies
The Other Experiment Studio August 2004 - Present
Sprint 2015 - Present
Omniverse One World Television 2014 - 2015
Base One Technologies, Inc. 2013 - 2014
Serco 2011 - 2013
Kerley Copy Center 2009 - 2011
Education
Central Missouri State University 2004 — 2014
Undergraduate, Computer Science
Tempus Nova, inc. October 2014 - Present
IT Contractor February 2014 - October 2014
Armed Forces Services Corporation (AFSC) January 2012 - January 2014
Consultant to ASM Research June 2011 - December 2011
Rowlette Asset Management December 2008 - May 2011
ASM Research June 2007 - November 2008
Serco August 2006 - June 2007
Skills
Proposal Writing, Government, DoD, Management, Business Development, Document Management, Proposal Management, Training, Leadership, Strategy, Program Management, Integration, Editing, Process Improvement, Analysis, Management Consulting, Project Management, Strategic Planning
Education
University of Iowa 2002 — 2006
BA, English Literature
ARMY Magazine October 2015 - Present
Fort Huachcua Community Spouses Club May 2015 - Present
Freelance June 2013 - Present
Investing in Yourself, LLC July 2014 - Present
Serco May 2014 - July 2015
GBX Consultants, Inc. December 2012 - May 2014
Fredericksburg Police Department 2006 - 2006
Skills
Military, Leadership, Emergency Management, Army, Workshop Facilitation, Career Counseling, Homeland Security, Public Speaking, Resume Writing, Training, Military Operations, Government, Interview Preparation, Instructor-led Training, Intelligence Analysis, Operational Planning, Defense, Emergency Services, Policy, Military Logistics, Intelligence, Readiness, Highly detail oriented, Organization, Military Experience, Top Secret, Tactics, Exercises, Information Assurance, Leadership Development, National Security, Stress Management, Interagency Coordination, Afghanistan, Interview Skills..., Force Protection, Conflict Resolution, Command, Career Development, Security Clearance, Contingency Planning, DoD, Military Training, Multi-tasked, Adult Education, Training Delivery, Military Families, Databases, Social Media, Staff Development
Education
Mary Washington College 2002 — 2006
Bachelors of Arts, Geography
Emergency Management Institute
Emergency Management Training
American Military Univeristy
Masters of Emergency Management and Disaster Planning, with honors
SJHS
SJHS
BIOREV LLC August 2013 - June 2014
Altisource July 2011 - July 2013
Serco January 2008 - June 2010
Skills
Communication Skills, Corporate Communications, Public Relations, Customer Service, Microsoft Word, Microsoft Excel, Mic', Technical Recruiting, Talent Acquisition, Internet Recruiting, Recruiting, Contract Recruitment, IT Recruitment, Temporary Placement, Screening, Job Descriptions, Management, Deferred Compensation, Hiring, Sourcing, Networking, Screening Resumes, Benefits Negotiation, Recruitments, Human Resources, Staff Augmentation, Applicant Tracking..., Executive Search, Staffing Services, College Recruiting, Resume, Permanent Placement, Performance Appraisal, Employer Branding, Recruitment Advertising, Search, Interviews, HRIS, Employee Engagement
Education
University of Mumbai 2008 — 2011
Bachelor of Arts (B.A.), Education, Second Class
St Peters School Panchgani 2002 — 2004
ICSE, Computer Science
Xerox November 2014 - Present
Serco September 2011 - December 2014
NCO Group September 2009 - August 2011
247 Customer October 2007 - August 2009
Skills
P&L, Cost Management, Xerox Printers, Call Centers, Workforce Management, Management, Finance, Process Scheduler, Avaya, BPO, Contact Centers, Microsoft Excel, Access, Analysis, IEX
Education
Universidad Galileo 2010 — 2014
Bussines Administration, Telecom
Colegio San Jose de los Infantes
Universidad Galileo
Serco May 2010 - Present
ITT Systems May 2009 - August 2009
Honeywell Technology Solutions, Inc. April 1996 - December 2008
Skills
Communications Systems, Network Design, System Security, Windows Administration, Linux System..., Communication Systems, Software Installation, Switches, Computer Security, Juniper, Hyper-V, Juniper Technologies
Education
University of Colorado at Colorado Springs 2009 — 2012
Master of Engineering in Information Assurance, Cryptography
University of Colorado at Colorado Springs 1989 — 1991
Master of Science in Electrical Engineering, Communications
Serco February 2013 - Present
Serco May 2014 - September 2014
Pierre's Counseling Services, MyEcon, Inc January 2013 - April 2014
Revival Center December 2009 - April 2014
Serco February 2013 - July 2013
University of Phoenix July 2011 - February 2013
Skills
Team Building, Security Clearance, Management, Public Speaking, Financial Education, Training, Adult Education, Staff Development, Leadership Development, Teaching, Adult Learning Theory, Curriculum Development, Youth Development, Microsoft Office, Recruiting, Program Management, Customer Service, Leadership, Coaching, Conflict Resolution, Government Contracting
Education
Liberty University 2014 — 2016
Master of Arts in Professional Counseling, Professional Counseling
Association for Financial Counseling and Planning Education (AFCPE) 2015 — 2015
Certification (Finance,Counseling, & Training), AFC- Accredited Financial Counselor
University of Arkansas at Pine Bluff 2004 — 2008
Bachelor of Science, Business Administration, Finance
association de soccer de pierrefonds May 2003 - Present
Collège de Valleyfield August 2015 - Present
Serco September 2013 - Present
MEXA - Médecine Exercice Alimentation November 2013 - February 2015
hockey québec 2003 - 2013
Education
collège de valleyfield 2015 — 2018
technique d'inhalothérapie, technique d'inhalothérapie
Université de Sherbrooke 2011 — 2012
2e cycle exercices thérapeutiques, exercices thérapeutiques
Université de Sherbooke 2008 — 2011
baccalauréat, kinésiologie
Veterans Health Administration September 2011 - Present
Serco August 2008 - January 2011
US Coast Guard Headquarters July 2003 - November 2007
United States Coast Guard 1981 - 2007
US Coast Guard Navigation Center August 1998 - August 2003
Coast Guard Shinnecock 1985 - 1987
Skills
Program Management, Policy, Strategic Planning, Project Management, Navy, Government, Military, Security Clearance, Emergency Management, Maritime Security, Homeland Security, Risk Management, Process Improvement, Leadership, Operations Management, Team Leadership, Team Building, Contract Management, Project Planning, Security, Defense, Operational Planning, Maritime, Systems Engineering, DoD, Command, Proposal Writing, Military Operations, Integration, Intelligence, Leadership Development, Risk Assessment, Government Contracting, National Security, Management, Federal Government, Analysis, Information Assurance, Organizational..., Contingency Planning, Crisis Management, Military Experience, Tactics, Intelligence Analysis, Disaster Response, Readiness, PMP, Force Protection, Top Secret, Counterterrorism
Education
Project Management Institute 2009 — 2012
Project Management Professional, Project Management
National Graduate School 2003 — 2004
MS, Quality Systems Management
University of Denver 1974 — 1990
BA, Philosophy, Computer Science
Vermont Academy 1972 — 1974
High School, College Prep
Belmont Hill School 1966 — 1972
College Prep
Pikes Peak Workforce Center May 2015 - Present
U.S. Army October 2014 - April 2015
U.S. Army April 2011 - October 2014
Serco 2009 - 2011
Serco 2006 - 2009
Serco 2005 - 2006
TESSA 1998 - 2005
Skills
Policy, Qualitative Research, Leadership, Program Management, Training, Prevention, Leadership Development, Data Analysis, Proposal Writing, Program Development, Analysis, Program Evaluation, Organizational..., Policy Analysis, Government, Public Speaking, Management, Research, Nonprofits, Team Building, Strategic Planning, Customer Service
Education
University of Colorado Colorado Springs
Master of Arts (MA), Sociology
University of Colorado Colorado Springs
Bachelor's degree, Sociology
Serco October 2008 - October 2014
Serco September 2006 - October 2008
Skills
Transition Management, Service Delivery, Team Management, Customer Service, Project Management, Process Improvement, Training, Business Analysis, Outsourcing, Change Management
Education
University of California, Los Angeles 2003 — 2006
Bachelor of Arts (BA), Philosophy
University of California, Los Angeles 2003 — 2006
Bachelor of Science (BS), Mathematics
Portsmouth Naval Shipyard August 2014 - Present
Portsmouth Naval Shipyard March 2014 - August 2014
Serco February 2013 - May 2014
DoubleTree by Hilton December 2011 - February 2013
Hanson Enterprises May 2008 - October 2012
The Fund for Public Interest November 2011 - January 2012
Working America September 2011 - November 2011
Grassroots Campaigns November 2009 - April 2010
Skills
Federal Government, Written Correspondence, Drafting Correspondence, Metrics, Data Entry, Naval Operations, Telephone Skills, Teamwork, Customer Service, Politics, Immigration Issues, U.S. Immigration, Employment-based..., Immigration Law, Phone Etiquette, Fundraising, Supply Management, Formatting Documents, Training, Legislation, Leadership, Management, Inventory Management, Team-oriented, Government, Microsoft Excel, Submarines, PowerPoint, Microsoft Word, Social Media, Immigration Policy, Auditing, Comfortable working..., Supervisory Skills, Yield Management, Customer Satisfaction, Outlook, Property Management..., Time Management, Social Networking, Close Attention to...
Education
University of Maine 2006 — 2011
Political Science, Political Science, History, Foreign Affairs, Geopolitics
Serco April 2012 - Present
Serco - North America August 2011 - March 2012
Serco North America April 2010 - July 2011
Serco Noth America 2010 - 2011
Skills
Requirements Analysis, Process Improvement, SDLC, Security Clearance, Requirements Management, Business Process..., Project Management, PMP, Government Contracting, Change Management, Business Analysis, Integration, Earned Value Management, Military, MS Project, Government, Systems Engineering, Program Management, DoD, Visio, Information Assurance
Education
U.S. Air Force Institute of Technology 1976 — 1978
Master of Science (MS), Computer Systems
United States Air Force Academy 1967 — 1971
Bachelor of Science (BS), Computer Science
Summit Information Solutions, Inc. October 2002 - Present
Serco 2007 - 2009
Affinion Group 2008 - 2008
Capital One August 1999 - February 2002
Nichols Research Corporation 1995 - 1998
US Army Missile Command 1989 - 1994
Computer Sciences Corporation 1987 - 1989
Skills
PMP, Program Management, Integration, Software Development, Leadership, Process Improvement, Requirements Analysis, Vendor Management, Project Management, Business Analysis, PMO, Change Management, Visio
Education
University of Alabama in Huntsville 1996 — 1998
BSN, Nursing
University of Alabama in Huntsville 1981 — 1986
BSECE, Electrical and Computer Engineer, Pre-Med
MPSC March 2014 - Present
Fort Benning June 1993 - Present
Serco August 2012 - March 2014
Historian August 2008 - May 2012
Engineering Solutions and Products 2004 - 2008
Skills
Military, Security Clearance, Army, Military Experience, DoD, Operational Planning, Command, Military Operations, Intelligence Analysis, Government Contracting, Government, C4ISR, Technical Writing, Emergency Management, Defense, Tactics, Training, Force Protection, Intelligence, Interviews, Air Force, Security Management, Military Logistics, Military Training, Weapons, National Security, Information Assurance
Education
University of Alaska Fairbanks 2008 — 2012
Bachelor of Science (BS), History
USAF July 2015 - Present
MITRE July 2013 - June 2015
Serco February 2012 - July 2013
Ball Aerospace July 2006 - January 2012
Anteon December 2004 - March 2006
US Air Force January 1984 - January 2005
Skills
Systems Engineering, Engineering Management, Requirements Management, System Design, Earned Value Management, Aerospace, Integration, DoD
Education
West Coast University 1990 — 1992
MSE, Electrical Engineering
University of Louisiana at Lafayette 1977 — 1983
BS, Electrical Engineering
TopSpot Internet Marketing April 2015 - Present
87concepts April 2013 - April 2015
Serco November 2012 - August 2013
British Gas November 2009 - August 2012
Skills
Microsoft Office, Business Development, Managerial Finance, Strategic Planning, Team Leadership, Business Strategy, HTML, Web Development, JavaScript, CSS, Photoshop, Bootstrap, WordPress, Microsoft Excel, Teamwork, Project Management, Management, Business Analysis, Research, Analysis
Education
University of Portsmouth 2011 — 2012
Master of Science (MSc), Business Administration and Management, General, Merit
University of Portsmouth 2007 — 2009
Bachelor of Science (BSc), Computing
University of Lagos
General Services Administration January 2012 - Present
Jerk~N~Fish Catering, LLC October 2011 - Present
GSA July 2009 - January 2012
Serco December 2005 - November 2009
Skills
Government, Program Management, Strategic Planning, Change Management, Leadership, Procurement, Project Management, Performance Measurement, Policy, Business Process..., Management Consulting, Process Improvement, Budgets, Contract Negotiation, Team Building, Facilities Management, Management, Negotiation, Project Planning, Customer Service, Contract Management, Operations Management, Leadership Development, Team Leadership, Analysis, Performance Management, Training
Education
University of Maryland University College 2006 — 2009
BS, Management Studies
Wilberforce University 1979 — 1984
Business Management, Business Administration and Management, General
Serco August 2012 - April 2015
Headquarters Counseling Services July 2011 - June 2012
Cedar Crest Hospital & Residential Treatment Center November 2010 - June 2011
Upper Bay Counseling & Support Services August 2009 - May 2010
Catholic Charities’ Center for Family Services August 2008 - May 2009
Transitional Living Services (now called CNY Services) September 2006 - August 2007
L.M. Berry Company February 2005 - April 2006
Skills
Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Customer Service, Training, Microsoft Word, career counseling, Mental Health Counseling, Report Writing, Presentations, Client Development, Communication Skills, Service Coordination, Referrals, Building Relationships, Cooperative Development, Empathy, Social Services, HIPAA, Accurate Record Keeping, Army, Resume Writing, Screening Resumes, PII, Marketing, Career Counseling
Education
University of Maryland Baltimore 2008 — 2010
Master of Social Work (MSW), Mental Health
University of Maryland College Park 2000 — 2001
Bachelor of Arts (BA), Sociology, Cum Laude
Sky House July 2014 - November 2014
Milestone Operations Ltd November 2012 - June 2014
Serco November 2011 - November 2012
MBA & Company August 2011 - October 2011
Quipper Limited April 2011 - June 2011
Said Business School September 2009 - September 2010
Metropolitan Police June 2009 - September 2009
British Army May 1998 - August 2008
Skills
Stakeholder Management, Change Management, Program Management, Management, Business Transformation, Defence, Management Consulting, Strategy, Governance, Project Delivery, Business Case, Public Sector, Business Process..., Business Strategy, Business Analysis, Stakeholder Engagement, Outsourcing, Organizational Design, Project Management, Team Leadership, Training, Business Development, Leading Change, Start-ups, Benefits Management, Defense
Education
University of Oxford - Said Business School 2009 — 2010
M.B.A
University of Aberdeen 1992 — 1997
MA, Social Science
Serco April 2015 - Present
University of Delaware February 2011 - May 2011
University of Delaware August 2009 - May 2011
Education
University of Delaware 2009 — 2012
Master of Arts (MA), Communication
University of Delaware 2005 — 2009
Bachelor of Arts (BA), Communication, History, Minor in Philosophy
Serco October 2013 - Present
Hewlett-Packard February 2010 - July 2013
Arkansas Department of Human Services July 2008 - February 2010
Circuit Court 11 west Arkansas January 2000 - June 2008
Siemens February 1980 - September 1997
Skills
Analytics, Human Resources, Product Management, Communication Skills, Union Relations, Quality Assurance, Supervisory Skills, Organizational Behavior, PowerPoint, Team Management, Training, Time Management, Coaching, CRM, Budgets, Customer Service, Software Documentation, Leadership, Negotiation, Program Management, Employee Benefits, Team Leadership, Process Improvement, Analysis, Call Centers, Vendor Management, Performance Management, Outsourcing, Business Process..., Customer Experience, Change Management, Cross-functional Team..., Customer Satisfaction, Strategy, Business Analysis, Data Analysis, Operations Management, Team Building, Organizational..., Leadership Development, Project Planning, Service Delivery, Management Consulting, Executive Management, Business Transformation, Consulting, Stakeholder Management, Interviews
Education
University of Arkansas at Little Rock 1996 — 1998
Master's degree, Applied Psychology
University of Arkansas at Little Rock 1987 — 1994
Bachelor's degree, Psychology (I/O)
Northrop Grumman Corporation April 2014 - Present
Serco November 2013 - August 2014
AAC Inc. May 2013 - November 2013
Apex Systems November 2012 - May 2013
BAE Systems July 2008 - November 2012
LK Industries February 2006 - April 2007
The Home Depot January 2003 - February 2006
ADP August 1999 - January 2003
Skills
MS Project, PWA, Deltek, COBRA, COBOLII, CICS, DB2, JCL, PSP, Microsoft Project, Project Management, Government Contracting, DoD, Defense, Proposal Writing
Education
United States Merchant Marine Academy 1978 — 1983
Bachelor of Science (BS), Nautical Science and Marine Transportation
Self employed January 2003 - Present
Serco 2013 - 2014
George's Inc September 1999 - October 2001
North Forty Bed & Breakfast September 1992 - September 2001
Council for Adult and Experiential Learning November 1997 - October 1998
Commercial Coatings, Inc January 1984 - May 1996
Skills
Retirement Planning, Employee Benefits, Investments, Estate Planning, Human Resources, Life Insurance, Employee Training, Medicare Insurance..., Preferential tax..., Long Term Care Insurance, Equity Indexed Annuities, Final Expense Planning, Mutual Funds, Social Security planning, Human Resource..., Secure investments
Education
University of Arkansas at Fayetteville 1996 — 1998
Doctor of Education (Ed.D.), Adult Education
University of Arkansas at Fayetteville 1989 — 1992
Master of Science (MS), Agronomy
University of Arkansas at Fayetteville 1986 — 1989
BSA, Agricultural Economics
University of Georgia 2011 — 2012
Certificate, Prerequisites for CFP testing
Serco January 2012 - Present
GTD January 2002 - December 2011
Education
Université Paul Sabatier (Toulouse III) 1992 — 1996
Dut Génie Electrique e Informatique Industielle, Computer Programming, Specific Applications
Quantech Services, Inc. March 2014 - Present
Serco April 2013 - March 2014
Honeywell Aerospace October 2012 - March 2013
CSC August 2009 - January 2012
CSC July 2007 - August 2009
CSC June 2000 - July 2007
CSC November 1998 - June 2000
Primestar 1996 - 1998
Digital Concepts Inc 1994 - 1996
Skills
PMO, Program Management, PMP, Business Process..., Requirements Analysis, Process Improvement, ERP, Business Analysis, MS Project, SharePoint, Visio, Project Portfolio..., SDLC, Oracle E-Business Suite, Integration, IT Strategy, Change Management, CMMI, Business Process, Software Project..., Project Planning, Software Documentation, Project Management, Databases, Resource Management, Analysis, Six Sigma, Budgets, Management, DoD, Security Clearance
Education
University of Maryland College Park 1998 — 2002
Bachelor of Science (B.S.), Management
ABF Freight July 2015 - Present
Serco September 2013 - July 2015
Hewlett-Packard December 2011 - July 2013
Hewlett-Packard April 2010 - December 2011
Hewlett-Packard January 2010 - April 2010
Lowe's Home Improvement May 2009 - January 2010
Platinum Distributing July 2007 - April 2009
PepsiCo August 2002 - July 2007
Skills
Certified Technical..., Direct Sales, Team Management, Cross-functional Team..., Project Planning, Project Management, Project Coordination, Project Delivery, Social Media, Corporate Social Media, Team Leadership, Process Improvement, Leadership, Coaching, Time Management, Analysis, Call Center, Leadership Development, Customer Experience, Troubleshooting, HP, Customer Satisfaction, Forums, Management, Call Centers, Team Building, Training, Change Management, Operations Management, Networking, Telecommunications, Employee Training, Business Process..., Customer Service, Vendor Management, Quality Assurance, CRM, Program Management, Software Documentation, Product Development, Service Delivery, Account Management, Business Analysis, Solution Selling, Sales Operations, Strategy, Sales Process, Salesforce.com, Outsourcing, Teamwork
Education
University of Central Arkansas 2009 — 2011
Bachelor of Science, Psychology
University of Arkansas-Fort Smith 2006 — 2009
Associate of Arts, Psychology
Rockwell Collins January 2015 - Present
Universal Avionics Systems Corporation September 2008 - September 2014
GE Aviation January 2001 - September 2008
The Vega Group January 1995 - January 2001
Serco October 1991 - January 1995
Logica January 1988 - October 1991
Royal Air Force December 1978 - December 1987
Skills
Systems Engineering, Engineering, Aircraft, Aerospace, Program Management, Aviation, Military, Testing, Defence, Radar, Engineering Management, Avionics, System Design, Flights, DO-178B, Airlines, Flight Test, Earned Value Management, Aeronautics, Troubleshooting, Aircraft Maintenance, Simulations, Airworthiness, Aerospace Engineering, Helicopters, ARINC 429, Requirements Management, UAV, Spacecraft, Human Factors, Air Traffic Control, Systems Design, Defense
Education
University of Bath 1972 — 1978
BSc (Hons) and MSc by research, Electronics and Communications
Senboutique.com January 2004 - Present
NJVC LLC October 2006 - January 2015
Flairsys October 2006 - June 2008
NJVC, LLC 2006 - 2008
Serco July 2004 - October 2006
Accenture May 2003 - June 2004
Cordiem July 2001 - May 2003
RPS - The AARP Pharmacy Service 1999 - 2001
Skills
Oracle E-Business Suite, Oracle Applications, Databases, Enterprise Architecture, ERP, Data Migration, Oracle HR, IT Strategy, Business Analysis, Oracle, SQL, Software Development, Integration, SOA, E-commerce, Consulting, Architectures, Data Warehousing, Architecture, Business Intelligence, Solaris, SDLC, Requirements Analysis, Cloud Computing, IT Management, Business Process
Education
Oracle University 1999 — 2002
Oracle Certified Professional
University of Maryland University College 1993 — 1996
SPAWAR July 2014 - Present
TechFlow, Inc. February 2014 - July 2014
Gov Solutions Group October 2013 - February 2014
QMX Support Services, Inc. April 2012 - September 2013
Serco May 2010 - April 2012
24 Hour Fitness April 2000 - January 2009
ALT-KIE Computer Consultants June 1997 - November 1999
Skills
Security+, ITIL Foundation..., Windows 7, Configuring, BMC Remedy, IT Service Management, Incident Management, Technical Support, Help Desk Support, Security, Software Documentation, Servers, Windows, Disaster Recovery, Information Technology, ITIL, Project Management, ITIL Certified, Troubleshooting, BMC Patrol, Testing
Education
University of Minnesota-Twin Cities
BS, Genetics & Cell Biology
SAIC February 2014 - Present
Serco September 2001 - January 2014
Midwest Consulting Group March 2001 - June 2001
Clinical Reference Laboratory March 2000 - March 2001
Simmons Foods 1997 - 2000
Skills
Perl, SQL, Unix, Databases, Database Design, Database Administration, Microsoft SQL Server, Unix Shell Scripting, C#, Integration, Data Warehousing, SSIS, PL/SQL, SSRS, Software Development, Requirements Analysis, SDLC, Data Analysis, Data Warehouse..., Project Management, Linux, Red Hat Linux, Web Development, JBoss Application Server, Oracle, T-SQL, Enterprise Architecture, Web Applications, Troubleshooting, MS Project, Microsoft Project
Education
University of Colorado Boulder 1985 — 1987
MSEE, Electrical Engineering
University of Arkansas 1981 — 1985
BSEE, Electrical Engineering
SierTek LTD October 2014 - Present
Kelly Services October 2008 - September 2014
Serco September 2007 - September 2008
Modern Logics LLC June 2005 - June 2007
Wright Patterson Air Force Base May 1996 - May 2005
Skills
SGML, HTML, XML, DTDs, FOSIs, Arbortext Epic Editor, Air Force..., Microsoft Office, Adobe, Data Analysis, Quality Assurance, Software testing, Software Development, Databases, Perl, CSS, JavaScript, Networking, Windows, Unix, Testing
Education
University of Dayton 1992 — 1996
Bachelor of Science (B.S.), Computer Information Systems
IBM April 2014 - Present
Serco September 2007 - April 2014
Skills
Applications Software..., Tririga, Application Architecture, Software Development
Education
University of Alaska Fairbanks 1997 — 1999
Consulting Services July 2013 - Present
National Security Partners April 2012 - June 2013
Serco December 2005 - April 2012
CIBER December 2003 - December 2005
Bates White & Ballentine April 2000 - August 2003
Skills
Supervisory Skills, PMP, Database Design, Knowledge Management, Administration, Business Case, Business Analysis, System Design, Budgeting, Agile, Requirements Analysis, System Administration, Agile Methodologies, Program Management, Budgets, SDLC, Agile Project Management, Project Portfolio..., Business Process, Testing, Cross-functional Team..., PMO, Project Management, Process Improvement, Lean IT, MS Project, Change Management, Project Planning, Risk Management, Software Documentation, Software Development, Leadership, Management, Requirements Gathering, Business Process..., Quality Assurance, Enterprise Software, IT Strategy, Information Technology, Databases, Enterprise Architecture, Business Intelligence, Vendor Management, Governance, Certified Scrum Master..., Kanban, Executive Management, Organizational..., Strategic Leadership, Analysis
Education
University of Maryland College Park 1992 — 2000
Ph.D. ABD, Political Economy
University of Denver 1988 — 1990
MA, International Political Psychology
University of Rochester 1984 — 1988
BA, Economics, International Relations
Serco April 2013 - Present
Booz Allen Hamilton July 2011 - April 2013
US Air Force June 2001 - July 2011
USAF 1983 - 2011
Skills
Information Assurance, Security+, DoD, Security Clearance, Air Force, Top Secret, Military, Military Operations, Network Security, Command, Military Experience, Vulnerability Assessment, Computer Security, Policy, Program Management, Leadership, C4ISR, Security, DIACAP, Defense, COMSEC, Intelligence, National Security, Government Contracting
Education
University of Maryland University College 2000 — 2010
B.S., Information Systems Management
HP Enterprise Services February 2014 - Present
University of Arkansas Community College at Morrilton July 2013 - December 2013
Serco February 2013 - July 2013
Benton County School of the Arts August 2012 - December 2012
HP Enterprise Services September 2009 - July 2012
Union Rescue Mission June 2008 - September 2009
University of Central Arkansas June 2005 - May 2008
Skills
Conflict Resolution, Dispute Resolution, Alternative Dispute..., Curriculum Development, Instructional Design, Training Delivery, Training, Consulting, Non-profit Consulting, Educational Technology, Technical Writing, Editing, Creative Non-fiction, E-Learning, Wordpress, Blogging, Social Media, HTML, Dreamweaver, Social Networking, Web Content, Ghostwriting, Freelance Writing, WordPress, Research, Press Releases, Newsletters, Software Documentation, Publishing, Public Speaking, Analysis, Program Management
Education
University of Arkansas at Little Rock 2010 — 2012
Graduate Certificate, Conflict Mediation/Dispute Resolution
University of Central Arkansas 2003 — 2005
Master of Science (MS), Training and Development/Adult Education
University of Arkansas at Little Rock 2000 — 2002
Bachelor of Arts (BA), Professional and Technical Writing
University of Central Arkansas 1996 — 2000
Associate of Arts (AA), General Studies
Ready Pac Foods October 2014 - Present
Serco October 2013 - October 2014
Wells Enterprises, Inc. June 2008 - July 2013
Timex Group USA Inc. March 2007 - June 2008
Kraft Foods April 2006 - February 2007
Kraft Foods August 2004 - March 2006
Kraft Foods March 2004 - July 2004
Kraft Foods January 2000 - February 2004
Advanced Marketing Services 1997 - 1998
Sports Coverage, Inc 1987 - 1995
Skills
Cross-functional Team..., Forecasting, Inventory Management, Process Improvement, Supply Chain Management, Team Building, Demand Planning, Logistics, Continuous Improvement, Team Leadership, Retail Category..., National Account..., Retail Sales Analysis, Global Project..., Leadership Development, Project Management, Leadership, Business Strategy, Business Analysis, Supply Chain..., Management, Consumer Products
Education
University of Arkansas at Fayetteville 1979 — 1983
BSBA Management and Public Administration, Business and Politcal Science
Serco October 2013 - May 2014
Miscellaneous Contract Positions July 2010 - October 2013
Personal and/or Business Reference Request January 1983 - July 2012
HOLZER HOSPITAL April 2010 - May 2010
OHIOHEALTH - GRANT MEDICAL CENTER September 2005 - July 2009
SSM HEALTHCARE - CARDINAL GLENNON CHILDREN'S HOSPITAL March 2003 - August 2005
Personal Reference January 1983 - December 2003
UNITY HEALTH SERVICES, INC January 2000 - February 2003
MITCHELL HUMPHREY & CO March 1999 - January 2000
GATEWAY HOMECARE, INC September 1997 - February 1999
Skills
General Ledger, Accounting, PeopleSoft, Cash Management, Budgets, Account Reconciliation, Accounts Payable, Analysis, Cost Accounting, Finance, Auditing, Accounts Receivable, Human Resources, Financial Statements
Education
University of Missouri-Saint Louis 1978 — 1983
BS/BA, Accounting
RR Logistics, LLC January 2015 - Present
Learning RX February 2012 - February 2015
Redman and Associates June 2014 - January 2015
Serco February 2014 - June 2014
Arvest Bank June 2012 - October 2013
University of Arkansas September 2009 - June 2012
Clubhaus Fitness February 2009 - June 2012
Boomerang Carwash January 2011 - April 2012
Hog Heaven Store July 2007 - January 2011
University of Arkansas January 2008 - June 2009
Skills
Fitness Training, Fitness, Athletics, Marketing, Sales
Education
University of Arkansas 2011 — 2013
Master of Education (M.Ed.), Physical Education Teaching and Coaching
University of Arkansas 2004 — 2009
Bachelor's Degree, Kinesiology
Rockwell Collins July 2014 - Present
Rockwell Collins April 2005 - Present
Serco 2003 - 2005
Thread Connections 2002 - 2004
U.S. Navy 1992 - 1994
USS Ticonderoga (CG 47) 1987 - 1989
AIRTEVRON ONE 1979 - 1982
USS Bainbridge (CGN-25) 1977 - 1980
Skills
Logistics, Business Development, Government, Customer Service, Program Management, Security Clearance, Process Improvement, Military, Cross-functional Team..., DoD, Team Leadership, Analysis, Change Management, Navy, Government Contracting, Leadership, Project Planning, Proposal Writing, Defense, Operations Management, Supply Chain Management, Proposal Management, Key Account Management
Education
University of Georgia - Terry College of Business 1987 — 1988
Master of Business Administration (MBA), Business Administration, Management and Operations
United States Naval Academy 1972 — 1976
BS, Business
KCS - Kincheloe Comfort Solutions August 2014 - Present
AAC Inc. February 2014 - August 2014
DigitalGlobe April 2013 - February 2014
Akima, LLC April 2011 - April 2013
Serco October 2009 - April 2011
Triple Canopy September 2008 - October 2009
HydroGeoLogic, Inc. April 2004 - September 2008
Skills
Management, Microsoft Office, Project Management, Strategic Planning, Budgets, Deltek, ADP Payroll, Accounting, Managerial Finance, Financial Reporting, Financial Analysis, Finance, Forecasting, Auditing, Process Improvement, Analysis, Leadership
Education
University of Alabama at Birmingham
Bachelor of Applied Science (B.A.Sc.), Accounting
Serco June 2011 - Present
Education
University of Mississippi School of Law
Doctor of Law (J.D.), Summa Cum Laude, Law
University of Richmond
Bachelor of Arts (B.A.), Political Science and Government
US Department of Homeland Security October 2010 - Present
US Army June 2013 - June 2015
Serco June 2009 - June 2010
US Army September 2005 - June 2009
US Navy August 1991 - September 1998
Skills
Scientific Analysis, Technical Analysis, Intelligence Analysis, Program Evaluation, Financial Analysis, Budget Process, Performance Management, DoD, Government, Intelligence, Leadership, Military, Military Experience, Military Operations, Operational Planning, Budgets, Defense, Federal Government, Government Contracting, Program Management, Security Clearance, Top Secret, Training, National Security, Six Sigma
Education
Webster University 2003 — 2005
Master's degree, Human Resources Management and Services
United States Naval Academy 1987 — 1991
Bachelor of Science (BS), Electrical Engineering
Freelance April 2010 - Present
Silver Screen Cinema 8 (Cabot, AR) May 2014 - August 2015
Cabot Public School District August 2013 - June 2015
BrainRush July 2013 - August 2013
Serco February 2013 - July 2013
Digital Foliage, LLC May 2012 - May 2013
Serco September 2012 - February 2013
Sage V Foods, LLC October 2010 - April 2012
Edutechnophobia.com November 2009 - April 2011
IEAR.org April 2010 - October 2010
Skills
Training, Purchasing, Management, Time Management, Public Speaking, Microsoft Office, Customer Service, PowerPoint, Teaching, Microsoft Excel, Microsoft Word, Strategic Planning, Negotiation, Research, Retail, Training Analysis, Adaptable & a quick..., Team Player, Team Building, Program Management, Staff Development, Project Management, Fundraising, Analysis, Curriculum Design, Team Leadership, Teamwork, Marketing
Education
University of Arkansas at Fayetteville 2007 — 2008
Master of Arts (M.A.), Teaching (Secondary Science Education), 3.879 on 4.0 scale
University of Arkansas at Fayetteville 2004 — 2007
BA, Physics, Minor in Business, 3.724 on 4.0 scale
Arkansas School for Mathematics, Sciences, and the Arts 1998 — 2000
HS Diploma, High School/Secondary Diplomas and Certificates
Serco November 2014 - Present
Serco October 2013 - November 2014
IRS Volunteer Income Tax Assistance (VITA) January 2013 - April 2013
Boone Trail Elementary PTA 2010 - 2012
Target Co. July 2008 - December 2010
Convergys corp January 1996 - May 2002
Skills
Quickbooks, Excel, PowerPoint, Peachtree, Access, Word, Budget Preparation, Budget Analysis, Board Presentations, Training & Development, General Office Duties, Customer Relations, Accounting, Bookkeeping, Report Writing, Employee Training, Financial Reporting, Customer Service, Data Entry, Budgets, QuickBooks, Cost Accounting, Microsoft Excel, Microsoft Word, Accounts Payable, Financial Statements, Tax Preparation, Payroll, Committed to..., Tax, Financial Accounting, Finance, Journal Entries, Accounts Receivable, Office Management
Education
University of Missouri-Saint Louis 2011 — 2013
Bachelors of Science, Accounting, 3.4
St. Charles Community College 2008 — 2011
Serco August 2015 - Present
United States Army Reserve July 2014 - Present
United States Army Reserve January 2014 - Present
Serco July 2014 - August 2015
Skills
Management, Strategic Planning, Training & Development, Microsoft Excel, Microsoft Office, Military Operations, Logistics, Spanish Translation, Customer Service
Education
University of Puerto Rico 2003 — 2013
Bachelor’s Degree, Social Sciences
Deloitte October 2013 - Present
Wipro February 2008 - June 2013
TwinIT pvt Ltd April 2006 - January 2008
Serco April 2004 - September 2005
Satyam Computer Services Ltd July 1998 - November 2003
Skills
SAP Implementation, SAP, PMO, Program Management, Business Process..., Integration, Account Management, Pre-sales, IT Strategy, Solution Architecture, Software Project..., Management, SDLC, Consulting, Business Intelligence, Business Analysis, Project Management, Requirements Analysis, Project Portfolio..., Business Transformation, PMP, Outsourcing, ERP, Hadoop, Big Data, Apache Pig, Hive, MongoDB, JSON
Education
University of Burdwan 1994 — 1998
Bachelor of Engineering (B.E.)
US Army Corps of Engineers February 2015 - Present
Marine Corps Officers' Spouses' Club of Washington D.C. Metro Area October 2014 - July 2015
Military Personnel Services Corporation November 2014 - February 2015
Serco August 2014 - October 2014
Early Learning Coalition of Miami-Dade/Monroe September 2013 - June 2014
Wells Fargo May 2010 - November 2012
Fertility Care of Orange County June 2007 - September 2009
Veteran's Administration Hospital June 2004 - June 2007
Skills
Data Analysis, Research, Microsoft Excel, PowerPoint, Microsoft Office, Public Speaking, Community Outreach, Customer Service, Microsoft Word, Public Policy, Outlook, Event Planning, Statistics, Teaching, Leadership, Nonprofits, Social Media, Management
Education
University of California, Berkeley 2002 — 2007
Bachelor of Arts, Integrative Biology, Anthropology
InquisIT LLC March 2015 - July 2015
Serco May 2014 - November 2014
Camber Corporation September 2013 - May 2014
Telos Corporation August 2007 - August 2013
UCLA June 2002 - August 2007
Skills
Windows Server, System Administration, Active Directory, IT Service Management, Windows, Network Administration, DNS, Windows System..., Help Desk Support, Microsoft Exchange, SharePoint, Information Technology, Servers, Disaster Recovery, Troubleshooting
Education
University of California, Los Angeles
Bachelor of Science (BS), Aerospace, Aeronautical and Astronautical Engineering
United States Department of Defense, United States Military Training Mission (USMTM) February 2014 - Present
USDA May 2013 - December 2013
Serco September 2011 - March 2013
UNITED STATES AFRICA COMMAND December 2007 - August 2011
US Army, 5th Signal Command, 509th Signal Battalion March 2007 - December 2007
US Army, 5th Signal Command, 509th Signal Battalion December 2005 - March 2007
US Army, 5th Signal Command, 39th Signal Battalion June 2005 - December 2005
US Army Materiel Command, Army Field Support Battalion May 2004 - June 2005
SAIC November 2002 - May 2004
US Army, 66th MI Group June 2001 - November 2002
Skills
Project Portfolio..., Government Contracting, Supervisory Skills, Project Planning, Government, Analysis, Command, Troubleshooting, Project Management, Management, Program Management, Operations Management, Networking, Security, DoD, Security Clearance, Leadership, Information Assurance, Team Leadership, Process Improvement, Integration, System Administration, Military Operations, Army, Information Technology, Strategic Planning, Requirements Analysis, Systems Engineering, Quality Assurance, Change Management, Network Administration, Policy, Operational Planning
Education
University of Maryland University College 2014 — 2017
Masters of Science, Management Information Systems, General
University of Maryland University College 2003 — 2008
Bachelor of Arts (BA), Management Information Systems, General
University of Maryland University College 1995 — 2003
Associates, Computer Studies
Army Management Staff College
Army Management Staff College
Serco July 2012 - July 2014
Skills
Military, Program Management, Army, Operations Management, DoD, Security Clearance, FAR, Government, Team Leadership, Navy, Logistics, Government Contracting, Logistics Management, Analysis, Six Sigma, Operational Planning, Military Experience, Transportation, Software Documentation, Process Improvement, Project Planning, Team Building, Supply Chain Management, Management, Military Operations
Education
University of Arkansas at Pine Bluff 2005 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Prialto May 2012 - Present
Serco September 2011 - March 2012
Allied Global September 2008 - August 2011
Skills
Customer Service, Leadership, Time Management, Customer Satisfaction, Team Management, Quality Assurance, Microsoft Excel, Management, Spanish, Microsoft Office, Microsoft Word, PowerPoint, Human Resources, Team Building, English, Social Media, Outsourcing, Food, Problem Solving, Customer Support, Languages, Fashion, Italian, Organization, Cooking, Operations Management, Training, Event Planning, Research
Education
Universidad de Concepción 2004 — 2005
International Course, Aquaculture
Universidad de San Carlos de Guatemala 2002 — 2005
Technology, Aquaculture, Technical degree in Aquaculture
Serco September 2008 - September 2009
Booz Allen Hamilton January 2008 - September 2008
VISTA Technology Services May 2005 - January 2008
Island Pacific May 1999 - April 2005
Saks Fifth Avenue May 1994 - May 1999
Skills
Business Development, Government, Business Analysis, Management Consulting, Microsoft Office, Business Intelligence, Leadership, Requirements Analysis, Security Clearance, Analysis, Program Management, Project Management, Team Leadership, Software Project..., Human Resources, Software Documentation, Management, Testing, Proposal Writing, Training, Budgets
Education
University of Iowa 1994 — 1998
Bachelor's degree, Psychology
PCH Treatment Center May 2015 - Present
PCH Treatment Center March 2015 - Present
Monarch Cove Treatment Center April 2014 - December 2014
Beacon House September 2013 - April 2014
Community Partnership for Youth March 2013 - August 2013
United States Department of Defense September 2011 - November 2012
Serco October 2007 - July 2011
US Army September 2004 - October 2007
Skills
Psychology, Microsoft Office, PowerPoint, Microsoft Word, Research, Public Speaking, Microsoft Excel, Mental Health, Psychotherapy, Customer Service, Teamwork, SPSS, Social Services, Child Welfare, Solution Focused, Community Outreach, Access, Supervisory Skills, Training, Policy, Military, Time Management, Management, Testing, Case Management, Program Management, Nonprofits, Crisis Intervention, Motivational..., Critical Thinking, Security, Leadership Development, Human Resources
Education
University of Southern California 2012 — 2014
Master's Degree, Mental Health and Military Social work
University of Maryland University College 2007 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Laboratorios Bagó S.A. September 2015 - Present
Laboratorios Bagó S.A. September 2015 - Present
Soluciones Geneticas S.A September 2014 - August 2015
Serco May 2013 - August 2014
Museo del Ferrocarril January 2008 - December 2008
Skills
Ventas, Liderazgo, Servicio de atención al...
Education
Universidad Rafael Landívar 1999 — 2002
Psicología
Instituto Belga Guatemalteco 1997 — 1998
Bachillerato, Bachillerato en Ciencias y Letras
Asociación de Gerentes de Guatemala
hCentive May 2015 - Present
SERCO March 2015 - May 2015
Contract - HP working for Walmart June 2014 - March 2015
Entergy Services Inc. August 2007 - June 2014
Marietta, Georgia May 2000 - August 2007
Skills
Visio, Disaster Recovery, Troubleshooting, Smart Grid, Integration, Active Directory, Network Security, Unix, Power Systems, Information Security, Linux, Enterprise Architecture, Security, Project Management, Cisco Technologies, Data Center, Computer Security, IT Management, System Administration, Software Documentation, TCP/IP, Network Design, Process Improvement, SharePoint, VMware, ITIL, Testing, Operating Systems, IT Strategy, Network Engineering, PMP, Windows Server, Information Technology, NERC, SDLC, Requirements Analysis, MS Project, Microsoft Project
Education
Webster University 1996 — 1998
M.A., Computer Management & Project Management
University of Arkansas at Pine Bluff 1990 — 1995
Bachelor of Science (B.S.), Computer Science
Missouri State Parks April 2015 - Present
Serco November 2014 - Present
Washington University in St. Louis September 2013 - November 2014
Holland America Line March 2013 - September 2013
University of Missouri January 2011 - February 2013
Ellis Library January 2008 - February 2013
Bible Factory Outlet June 2003 - November 2006
Skills
Library, Blogging, Research, Library Instruction, Academic Libraries, Virtual Reference, Library Reference, Library Science, Information Literacy, Facebook, Special Collections, Editing, Adobe Creative Suite, Microsoft Office, Cataloging, Higher Education, Social Media, Collection Development, Digital Libraries, Library Research, Proofreading, Teaching, Customer Service, Fact-checking, Teamwork, Outlook, Metadata, Public Speaking, Circulation, PowerPoint, HTML, Microsoft Excel, Microsoft Word, OS X, Dreamweaver, Access, Books, Photoshop, Windows, Ap Style, Web Design, CSS, LibGuides, Grant Writing, Exhibit Design, Genealogy, Social Networking, Electronic Resources, WordPress, Web 2.0
Education
University of Missouri-Columbia 2011 — 2012
Master of Arts, Information Science and Learning Technologies; Library Science, 4.0
University of Missouri-Columbia 2007 — 2010
Bachelor of Arts, Political Science and Religious Studies, 3.68
Study Abroad Experience Lancaster University 2009 — 2009
Degree
Serco November 2014 - Present
Serco Inc September 2013 - November 2014
US Army October 1987 - November 2013
US Military Training Mission Saudi Arabia July 2010 - July 2012
University of Illinois at Urbana-Champaign December 2006 - July 2010
11th BDE, D BTRY 3-43 ADA PATRIOT April 1999 - June 2004
Skills
Army, Military Operations, Reconnaissance, Security Clearance, Force Protection, Operational Planning, Command, Intelligence Analysis, National Security, DoD, Counterterrorism, Leadership, Combat, Military Liaison, Military Logistics, Instructor-led Training, Career Counseling, Maintenance Management, Electro-mechanical..., Hazardous Materials..., Heavy Equipment..., Preventive Maintenance, Conflict Resolution, Creative Problem Solving, Timely Decision Making, Acoustic Guitar, Live Sound, Singing, Band, Musicians, Safety, Training, Fitness Training, Microsoft Office, Troubleshooting, Strategic Communications, Communication Skills, First Aid, Organizational..., Equal Opportunities, Listening to customers, Ethical Leadership, Friendly Personality, Cultural Awareness, National Defense..., Bronze Star Medal, Military Experience, Weapons, Tactics, Intelligence
Education
University of Illinois at Urbana-Champaign 2006 — 2010
University of Phoenix 2006 — 2009
Associate's degree, Business Administration and Management, General
ADA Advanced Noncommisioned Officer Course 2003 — 2003
Ordinance Corps Basic Noncommisioned Officer Course 1998 — 1998
Primary Leadership Development Course 1996 — 1996
Cholla High School 1984 — 1987
Graduate, High School/Secondary Diplomas and Certificates
All Native Group, The Federal Services Division of Ho-Chunk Inc. February 2014 - Present
Serco April 2013 - February 2014
Skills
Editing, Copy Editing, Proofreading, Technical Writing, Creative Writing, Research, Blogging, Web Content, Journalism, Editorial, Press Releases, Copywriting, Politics, Speech Writing, News Writing, Newsletters, Public Speaking, Strategic Communications, Social Media, Policy Analysis, Leadership, Corporate Communications
Education
University of New Hampshire 2005 — 2009
Bachelor's degree, English, summa cum laude
University of Aberdeen 2008 — 2008
English Literature (British and Commonwealth)
Serco November 2013 - Present
Arvest Bank July 2013 - October 2013
Education
University of Arkansas 2008 — 2012
Bachelor of Arts (B.A.), Criminal Justice and Corrections, 3.0
University of Arkansas 2008 — 2012
Bachelor of Arts (B.A.), Sociology, 3.0
Serco March 2015 - Present
The Coaching Spot August 2013 - Present
Maestros X-press November 2008 - Present
ICPR Junior College July 2012 - September 2012
Centro de Desarrollo Infantil San Patricio November 2010 - May 2011
St.Paul Lutheran Preschool August 2007 - May 2008
Kodiak College September 2006 - May 2007
Skills
Advocacy, Career Counseling, Management Consulting, Life Coaching, Business Coaching, Team Effectiveness, Team Building, Team Leadership, Spanish, Recruiting, Organizational..., Management, Strategic Planning, Executive Coaching, Business Planning, Entrepreneurship, Human Resources, Strategy, Training, Analysis, Project Planning, Start-ups, Budgets, Fundraising, Consulting, Leadership, Workshop Facilitation, Social Networking, Small Business, Public Relations, Business Strategy, Personal Development, Business Development, Branding Initiatives, Leadership Development, Branding & Identity, Visionary, Innovation, Business Ideas, Emotional Intelligence, Career Development, Organizational..., Motivational Speaking, Employee Relations, Employee Training, Coaching, Public Speaking, Microsoft Office, Teaching, Customer Service
Education
Mindsonar
Certified Mindsonar Professional
Fashion Image Institute 2013 — 2013
Certified Business Image Consultant & Personal Shopper, Image-Fashion
Coach Art 2011 — 2012
Certified Instructional,Leadership & Life Coaching, Professional Coaching
Instituto de Educación Superior 2010 — 2011
Certification in Human Resources, Labor Laws, Compensation and Benefits, Human Resources Development
University of Alaska Southeast 2006 — 2008
MPA, Public Administration
University of Puerto Rico 2001 — 2004
Bachelor Degree, Political Science
Air Force July 2013 - Present
Serco May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, Air Force, Research, Leadership, Event Planning, Customer Service, Security Clearance, Social Media, Military
Education
University of Delaware 2009 — 2013
Bachelor of Engineering (BE), Electrical Engineering
Chas Coffman Design May 2014 - Present
Serco December 2014 - August 2015
University of Central Missouri May 2011 - July 2013
University of Central Missouri April 2009 - May 2011
Skills
Illustrator, Graphic Design, Theatre, Voice Acting, Painting, Acrylic Painting, Digital Painting, Watercolor, Cashiers, Photoshop, Illustration, Acting, Film Actor, Character Actor, Character Designs, Storyboarding, Comic Book Illustration, Children's Books, Book Illustration, Book Covers, Movie Posters, Musical Theatre, Logo Design, Graphics, Drawing, Art, Fine Art, Visual Arts, Sketching, Typography, Posters, Theatrical Production, Business Cards
Education
University of Central Missouri 2008 — 2014
Bachelor of Fine Arts (BFA), Illustration
Warrensburg High School 2004 — 2008
High School Diploma
Independent Contractor August 2009 - Present
Beavercreek Chamber of Commerce January 2008 - Present
Mary Kay Cosmetics May 1999 - Present
Mary Kay Cosmetics 1989 - 2012
United States Air Force 1999 - 2010
Serco January 2008 - August 2009
Business Networking International (BNI) April 2007 - April 2008
United States Air Force March 2006 - January 2007
Business Networking International (BNI) October 2004 - October 2006
HQ AIR FORCE MATERIEL COMMAND April 2005 - April 2006
Skills
Program Management, Team Building, Strategic Planning, Problem Solving, Customer Relations, Organizational..., Analysis, Change Management, Public Speaking, Process Improvement, Team Leadership, Planning, Operations Management, Government, Mentoring, Project Management, Leadership, Management, Training, Customer Service, Project Planning, Coaching, Contract Negotiation, Start-ups, Microsoft Office, Business Strategy, Marketing, Logistics, Employee Training, Recruiting, Software Documentation, New Business Development, Budgets, Leadership Development, Account Management, Telecommunications, Business Analysis, Business Planning, Negotiation, DoD, Team Management, Customer Satisfaction, Business Development, Time Management, Non-profits, Management Consulting, Human Resources, CRM
Education
University of Dayton 2006 — 2006
Master's Certificate, Emerging Leader
Strategic and Technical Advocates for Results (STAR) 2001 — 2001
PM, Program Management
Wright State University 1985 — 1990
MBA, Logistics
Wright State University 1978 — 1990
Bachelor of Arts; Master of Business Administration; Master's Certificate, Computer Science; Logistics
Defense Systems Management College 1986 — 1986
PM, Program Management
Wright State University 1978 — 1985
BA, Computer Science
Centerville High School 1969 — 1973
High School Diploma, Co-oped as Dental Assistant
GSB, 5th SFG (A) September 2012 - Present
Army Family Readiness September 2009 - January 2012
Serco September 2008 - September 2009
Serco February 2005 - September 2007
International Private Investigators 1994 - 2004
Skills
Government, DoD, Security Clearance, Government Contracting, Military, Policy, Defense, Program Management, Policy Analysis, Federal Government, Emergency Management, Army, Command, Leadership, Teamwork, Training
Education
University of Central Florida 1989 — 1992
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
BDO USA, LLP November 2012 - Present
Argy, Wiltse & Robinson, P.C. July 2010 - October 2012
Serco - North America April 2010 - July 2010
Serco April 2008 - March 2009
Navy Federal Credit Union September 2007 - April 2008
Beers + Cutler September 2003 - October 2006
Skills
Accounting, Account Reconciliation, Cash Flow, Financial Reporting, General Ledger, High Net Worth..., Microsoft Excel, Microsoft Office, Microsoft Word, ProSystem fx Tax, Quicken, Tax, Tax Accounting, Financial Statements, Tax Returns
Education
University of Maryland College Park 1999 — 2003
BS
University of Maryland College Park 1999 — 2003
BS
Whitman
Serco April 2014 - Present
Serco - North America January 2013 - April 2014
Serco - North America June 2005 - December 2012
SETA January 1999 - June 2005
Nexus Computers 1998 - 1998
Nexus Computers 1996 - 1998
Skills
CISSP, Security, Network Security, Firewalls, VPN, Switches, Network Design, Routing, Network Architecture, VMware, Routers, Cisco Technologies, Network Engineering, CCIE, Networking, CCSP, Cisco IOS, BGP, WAN, OSPF, CCNP, CCNA, Cisco Nexus, EIGRP, LAN-WAN, ASA, IPSec, Cisco ASA, CISA, Information Security, Servers, Active Directory, Data Center, ITIL
Education
University of Mumbai 1991 — 1996
BE, Electronics
SIWS 1986 — 1989
High School
Jack Henry & Associates September 2012 - June 2015
SAIC March 2011 - September 2012
Serco October 2008 - March 2011
smpCreative July 2001 - March 2011
Sprint March 2008 - December 2008
Bayer CropScience October 2007 - February 2008
Kansas City Power & Light August 2005 - October 2006
Clear Choice Financnial June 2004 - August 2006
SitesUSA February 2002 - June 2004
Skills
ColdFusion, Microsoft SQL Server, JavaScript, SQL, CSS, XML, HTML, AJAX, MySQL, Usability, Oracle, PL/SQL, Flash, SEO, User Interface Design, Databases, Web Applications, IIS, ASP.NET, C#
Education
University of Advancing Technology 1998 — 2001
Bachelor's degree, Multimedia
University of Advancing Technology 1998 — 2001
Bachelor of Arts (B.A.), Web/Multimedia Management and Webmaster
Serco May 2015 - Present
RedCard Systems May 2013 - Present
Randstadt US June 2012 - September 2012
Constant Contact August 2009 - February 2011
IBM Global Services August 1998 - August 2009
Ameritech Cellular August 1995 - August 1998
Skills
Troubleshooting, Call Center, Customer Service, Technical Support, Cisco Technologies, Customer Satisfaction, HTML, Team Leadership, Routers
Education
University of Missouri-Columbia 1988 — 1990
BA, Hotel and Restaurant Management
Mineral Area College 1987 — 1988
AA, Business
Serco December 2013 - Present
Quick Connections July 2012 - Present
US Air Force Reserve August 2009 - January 2013
TJX November 2011 - August 2012
Skills
Customer Service, Customer Relations, Customer Experience, Traffic Analysis, Report Writing, Traffic Management, Dispatching, Communication, Road Traffic, Computer Hardware, Computer Setup, Child Development, Early Childhood...
Education
University of Maryland College Park 2009 — 2013
Bachelor of Arts (B.A.), Linguistics
Serco October 2012 - Present
US Army January 2010 - October 2012
US Army April 2009 - January 2010
Skills
Finance, Human Resources, Employee Relations, Insurance, Management, PowerPoint, Program Management, Strategic Financial..., Strategic Planning, Team Leadership, Military, Microsoft Word, Public Speaking, Leadership, Leadership Development, Customer Service, Team Building, Government, Microsoft Office, Military Operations, Operational Planning, Policy
Education
TUI 2006 — 2008
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.9
University of Maryland University College 2004 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Virginia National Guard January 2008 - Present
Serco 2007 - 2008
United States Air Force 1998 - 2006
Skills
Military Operations, DoD, Air Force, Program Management, Team Leadership, Military, Command, Security Clearance, Team Building, Management, Customer Service, Staff Development, Teamwork, Networking, Event Planning, Personnel Management, Family Services, Administration Jobs, Problem Solving, Project Planning, Process Improvement, Government, Staff Supervision, Family Care, Family Events, Readiness, Family Assistance, Youth Outreach, Youth Organizations, Outreach Services, Supervisory Management, Weapons, Defense, Force Protection, Military Experience, Army, National Security, Counterinsurgency, Counterterrorism, Exercises, Government Contracting, Homeland Security, Military Liaison, Information Assurance, Intelligence, Intelligence Analysis, Interagency Coordination, Leadership, Military Logistics, Military Training
Education
Averrett University 2012 — 2014
MBA
University of Maryland College Park
BS, Psychology
Sumter High School 1975 — 1979
Dextera Corporation September 2013 - Present
Serco March 2012 - September 2013
John Knox Village Care Center August 2011 - May 2012
Bear Valley Nursery February 2010 - December 2010
Lakewood Oaks Golf Club May 2001 - February 2010
University of Missouri - Kansas City February 1973 - September 1978
Skills
Customer Service, Horticulture, Administrative..., Gardening, Volunteer Management, Landscaping, Public Speaking, Landscape Design, Budgets, Strategic Planning, Personnel Management, Marketing Communications, Cpr Certified, Writing, Superior Computer Skills, Training, Quality Control, Data Quality Control, Communication, written...
Education
Metropolitan Community College-Longview Campus 2011 — 2011
AAS, Administrative Support Staff Certificate, Urban Agribusiness, Business/Computer Science, 4.0
University of Missouri-Kansas City 1982 — 1983
BA, Journalism & Creative Writing, Biology, 3.88
Fresenius Medical Care March 2011 - Present
Serco December 2008 - November 2010
The Paradyme Group August 2005 - October 2008
Skills
Microsoft Office, Process Improvement, Business Analysis, Troubleshooting, Project Management, Program Management, Vendor Management, Access, Leadership, Customer Service, Management, Training, Microsoft Excel, Strategic Planning, Team Leadership, Team Building
Education
University of Massachusetts at Lowell 1982 — 1986
BS, Industrial Management
Serco July 2014 - Present
McGladrey June 2012 - May 2014
Computer Sciences Corporation July 2008 - June 2012
Aptara September 2006 - July 2008
Ernst & Young October 2003 - September 2006
Dixon Hughes Goodman LLP November 2000 - October 2003
Transwestern May 1999 - November 2000
Frank Parsons Inc. April 1997 - May 1999
Skills
Auditing, Financial Reporting, Internal Controls, Internal Audit, Sarbanes-Oxley Act, GAAP, US GAAP, Sarbanes-Oxley, Financial Statements, General Ledger, Accounting, Finance, Financial Analysis, Process Improvement, Management, Consolidation, CPA, Due Diligence, Tax, Revenue Recognition, Data Analytics, IFRS
Education
University of Maryland College Park 1993 — 1997
B.S, Accounting
Serco January 2009 - Present
Serco - North America 2009 - Present
Serco August 2001 - January 2009
U. S. Navy/ Assistant Director, Personnel Management August 1998 - November 2001
U. S. Navy 1977 - 2001
Skills
Training, Program Management, Human Resources, Management, Process Improvement, Visio, Employee Relations, Access, Policy, Employee Training, DoD, Leadership, Public Speaking, Performance Management, Military, Government, Team Building, Leadership Development, Security Clearance, Operations Management, Project Management, Analysis, Command, Government Contracting, Strategic Planning, PowerPoint, Team Leadership, Vendor Management, Risk Management, Talent Acquisition, Talent Management, Recruiting, Navy, Onboarding, Project Planning, Coaching, Change Management, Microsoft Excel, Software Documentation, Organizational..., System Administration, SAP, Screening, Zumba Instruction, Adobe Cativate, Microsoft Office Access
Education
University of Maryland University College 2001 — 2008
B. S., Business Administration
SI-International Deputy Program ManagerSercoAugust 2007 - Present
Serco 2007 - 2010
Unisys Corp 2001 - 2006
Education
University of Central Missouri 1966 — 1967
AspireHR, Inc. July 2015 - Present
IBM October 2010 - April 2014
ROC November 2007 - November 2009
Patni Computer Systems August 2006 - November 2007
Serco March 2007 - October 2007
TATA Share Registry Ltd. (TSRL) October 2004 - February 2006
Skills
SAP HR, SAP, Personnel Management, SAP Payroll, Employee Benefits, Human Resources, Business Process Design, HR Consulting, Training, MIS, Time Management, ECC, IDoc, Master Data, ERP, Consulting, SAP ERP, SAP Implementation, Integration, Business Process, Requirements Analysis, Business Analysis
Education
SAP (UK) Ltd. 2008 — 2008
Certified for SAP Payroll Configuration
Lithan Genovate 2006 — 2006
Certified SAP HCM Consultant
University of Mumbai 2001 — 2004
B.Sc, Statistics and Operations Research
Serco September 2013 - Present
Serco 2013 - 2015
Serco 2013 - 2015
Serco 2013 - 2015
Serco 2013 - 2015
Serco 2013 - 2015
Walmart June 2006 - September 2012
Self-employed June 1998 - May 2006
Raytheon Training, Inc. May 1995 - May 1998
Image Express/Contractor June 1984 - April 1995
Skills
Captivate, Instructional Design, Needs Analysis, Non-profit Boards, Project Management, Instructor-led Training, Distance Learning, Leadership, Curriculum Design, Training, E-Learning, Technical Writing, Human Resources
Education
Wayne State University 1995 — 1996
MEd., Instructional Technology
University of Michigan 1978 — 1984
B.A., Communication
United States Coast Guard October 2013 - Present
Summit Solutions, a National Security Partners LLC company February 2011 - October 2012
Serco May 2008 - February 2011
Skills
DoD, Systems Engineering, Program Management, Government, Intelligence Analysis, Military, Customer Acquisition, Market Research, Research, Requirements Analysis, Requirements Management, Requirement..., Functional Requirements, System Requirements, Project Engineering, Engineering, SIGINT, Communication, Information Technology, COMINT, FISINT, PROFORMA, DNI, Budget Process, Operating Budgets, Congressional..., Client Liaison, Government Liason, ELINT, Electronic Warfare, Logistics Management, Logistics, Technical Support, Hardware Support, Intelligence Community, Integration, DoDAF, Defense, Air Force, Radar, Proposal Writing, Space Systems, Information Assurance, DIACAP, Earned Value Management, Signals Intelligence, Security, C4ISR, Enterprise Architecture, System Architecture
Education
University of Maryland University College
Serco September 2012 - Present
Greater Lakes Mental Healthcare January 2012 - September 2012
Bright Horizons Family Solutions June 2006 - January 2012
Youth and Family Services of Haddam Killingworth January 2011 - July 2011
Youth and Family Services of Haddam Killingworth February 2010 - July 2011
Youth and Family Services of Haddam Killingworth August 2009 - December 2010
University of Connecticut Child Labs August 2002 - May 2006
Skills
Psychology, Teaching, Non-profits, Counseling, Family Therapy, Early Childhood..., Mental Health, Adolescents, Social Services, Case Management, Mental Health Counseling, Treatment, Psychotherapy, Nonprofits, Clinical Research, Case Managment, Conflict Resolution, Crisis Intervention, Preschool, Program Development, Community Outreach, Play Therapy, Group Therapy, Counseling Psychology
Education
Saint Joseph College 2007 — 2010
Master of Arts (M.A.), Marriage and Family Therapy/Counseling
University of Connecticut 2002 — 2006
B.S., Human Development and Family Studies, Minor- Psychology
Serco April 2014 - Present
Braden's Photo & Graphics January 1988 - Present
Faneuil, Inc May 2013 - April 2014
Northrop Grumman Information Systems May 2011 - May 2013
Lockheed Martin October 2009 - May 2011
Thomas Nelson Community College January 1999 - November 2009
Christian Broadcast Network April 2008 - October 2009
MTC Technologies September 2001 - April 2008
NCI Information Systems, Inc February 1996 - September 2001
Unisys Corporation January 1991 - February 1996
Skills
ADABAS, Information Assurance, DIACAP, GCCS-AF, Security+, Security Clearance, Database Administration, Database Servers, Database Security, SQL Server 2000-2008, Oracle 9i, Oracle10g, Oracle 11g, Oracle 8i, VMware, Web Design, MS Office Suite, Unix, Linux, PL/SQL, T-SQL, Dreamweaver, Oracle, Microsoft SQL Server, SQL, DoDAF, Solaris 10, RMAN, Windows 7, Windows Server, Windows 2000/NT, Wedding Photojournalism, Digital Photography, Film Photography, Wedding Photography, Canon DSLR, Intaglio, Lithography, Solaris, Software Documentation, Microsoft Office, Security, System Administration, Troubleshooting, Testing, Operating Systems, Business Intelligence, Software Installation, Photography, Databases
Education
University of Massachusetts 1981 — 1985
BA Fine Arts, Printmaking
University of Massachusetts Dartmouth 1981 — 1985
BAFA, Fine Arts
Christopher Newport University
Tidewater Community College YRS 2004
IT career oriented
NannySure October 2013 - Present
Stay @ Home Dad January 2012 - Present
Deparment of the Army, Child, Youth, and School Services December 2009 - January 2012
U.S Army; Child, Youth, and School Age Servcies December 2008 - December 2009
Serco April 2007 - December 2008
Serco April 2006 - April 2007
Serco March 2005 - April 2006
Temple Beth Am September 2004 - June 2005
Stroum Jewish Community Center of Greater Seattle September 1999 - July 2001
Seattle Jewish Community School September 2000 - May 2001
Skills
Customer Service, Community Outreach, Editing, Leadership Development, Program Management, Project Management, Public Speaking, Research, Policy, Leadership, Training, Budgets, Management, Teaching, Team Building
Education
University of Alaska Fairbanks 2001 — 2004
Bachelor's degree, History
Trabon Solutions July 2014 - Present
Serco January 2013 - July 2014
StoreFinancial September 2010 - January 2013
Epiq Systems March 2005 - October 2010
Skills
C#, Microsoft SQL Server, Agile Methodologies, ASP.Net, CSS, Usability, CSLA, Software Architecture, ASP.NET, SQL, XML, TFS, Requirements Analysis, ASP.NET MVC, T-SQL, Architecture, Software Development, Visual Studio, WCF, .NET, JavaScript, Web Services, Scrum, IIS, Web Applications, Databases, Testing
Education
University of Missouri-Kansas City 1998 — 2000
Bachelor of Science, Computer Science
Gurtin Fixed Income Management, LLC March 2013 - Present
Serco 2010 - February 2013
Rancho Equities 2002 - 2010
Unisys 2000 - 2002
Education
University of California, Berkeley
Contractor March 2013 - Present
Serco 2013 - Present
The Bowen Group February 2011 - March 2013
Dazzletech June 2003 - February 2011
Global Learning Systems 1997 - 2003
Skills
Captivate, E-Learning, Adobe Creative Suite, Illustrator, HTML, Graphics, Web Design, Flash, Adobe Fireworks, Graphic Design, Flash Animation, ADDIE, Dreamweaver, Photoshop, CSS, Typography, Logo Design, Mac, Brochures, Adobe Acrobat, Art Direction, Multimedia, Lectora, WordPress, User Interface Design
Education
University of Maryland Baltimore County
Bachelor of Arts (BA), Graphic Design
FLY Fitness August 2013 - Present
Holy Trinity Catholic High School July 2012 - Present
YMCA September 2009 - April 2012
Serco September 2008 - August 2009
Hi-Lite Markings, Inc March 2006 - September 2008
Curves For Women, Watertown, NY 2004 - 2005
Books A Million 2003 - 2004
Nike Golf 2001 - 2003
Skills
Customer Service, Social Media, Microsoft Office, Microsoft Excel, Coaching, Teaching, Microsoft Word, Management, Training, Sports, Operations Management, Leadership Development, Office Management, Public Speaking, Athletic Training, Leadership, Fitness
Education
Concordia University Texas 2014 — 2016
Master's Degree, Sports Administration
University of Michigan 1998 — 2001
Bachelor of Arts (B.A.), Sport and Fitness Administration/Management
BCT-LLC September 2013 - Present
Serco February 2009 - September 2013
Alion Science and Technology November 2002 - February 2009
Naval Sea Systems Command 1985 - 2002
US Navy 1981 - 1987
Skills
Navy, Systems Engineering, Earned Value Management, Nuclear, Government, National Security, Government Contracting, Engineering Management, Nuclear Engineering, PMP, Command, Requirements Analysis, Weapons, Resource Management, Engineering, Organizational..., Integration, Radar, Team Leadership, Top Secret, Leadership, Military Experience, Configuration Management, Risk Management, Intelligence, Project Planning, Requirements Management, Defence, Proposal Writing, Military Operations, Analysis, Business Process..., Business Process..., Federal Government, Process Improvement, Process Engineering
Education
Defense Acquistion University 1991 — 1991
United States Naval Academy 1977 — 1981
BS, Physics
Panum Group, LLC March 2014 - Present
Master Key Consulting May 2013 - November 2013
SERCO August 2012 - November 2012
L-3 Communications July 2011 - January 2012
Worked Independently at FEMA May 2011 - June 2011
NetStar-1 December 2008 - May 2011
Creative Computer Solutions, Inc. April 2008 - December 2008
Lockheed Martin Technical Operations 2005 - 2006
Science Applications International Corporation (SAIC) 2004 - 2005
Booz Allen Hamilton 2001 - 2004
Skills
Program Management, Acquisitions, Contracts, Government, Systems Engineering, Project Management, PMP, Analysis, Strategy, DoD, Federal Government, Training, Software Documentation, Proposal Writing, PMO, Management, Integration, Procurement, Testing, Security Clearance, Process Improvement, Requirements Analysis, Information Assurance, Government Contracting, Security
Education
University of Baltimore 1986 — 1991
MBA, Business, Marketing, Finance
Serco VP, Program Management and Infrastructure SupportSerco, Inc.
Serco - North America 2000 - Present
USN OPNAV N-1 1994 - 1996
Education
ICAF 1997 — 1998
MS, Natural Resource Strategy
United States Naval Academy 1968 — 1972
BS, Operations Analysis
Columbus State University April 2012 - Present
U.S. Army Fort Benning October 2010 - June 2011
Serco July 2008 - May 2009
U.S. Army July 2002 - November 2007
Education
United States Military Academy at West Point 1986 — 1990
B.S., English Literature
eGlobalTech December 2014 - Present
Applied Information Sciences December 2008 - November 2014
Serco November 2004 - December 2008
SAIC December 1997 - October 2004
Boeing March 1995 - December 1997
Skills
Program Management, Software Project..., Microsoft Dynamics CRM, Agile Methodologies, Scrum, Business Process, Business Analysis, Requirements Analysis, Microsoft SharePoint, Microsoft TFS, Integration, SharePoint, Microsoft SQL Server, SDLC, Software Development, MS Project, Visio, Requirements Gathering, Enterprise Architecture, Business Intelligence, Testing, BMC Remedy
Education
University of Maryland University College
Bachelor of Science (BSc), Computer and Information Sciences
University of Colorado Colorado Springs July 2015 - Present
Serco April 2012 - July 2015
University of Colorado at Colorado Springs June 2010 - September 2011
PepsiCo June 1990 - February 2009
Skills
Media Buying, Advertising, Public Relations, Marketing Communications, Press Releases, Customer Service, Social Media, Event Planning, Media Relations, Microsoft Office, Administrative..., Organization, Public Speaking, Newsletters, Management, Sales, Marketing, Leadership, Time Management, Budgets, Data Entry, Program Management, Office Administration, Administrative...
Education
University of Colorado Colorado Springs 1980 — 1984
Bachelor of Arts (BA), Communications
Doherty High School
Diploma
US Department of Homeland Security June 2014 - May 2015
Serco March 2014 - June 2014
Internal Revenue Service December 2013 - March 2014
TDB Communications, Inc./ McNeil Technologies November 2008 - December 2012
NBC Action News KSHB Channel 41 May 2008 - August 2008
University News 2005 - 2008
Spectrum 2002 - 2004
Skills
Project Planning, Business Development, Non-profits, Networking, Technical Writing, Project Management, Nonprofits, Freedom Of Information, Proofreading, News Writing, Interviews, Training, Publishing, Leadership, Public Speaking, Blogging, Customer Service, Microsoft Office, Policy, Research, Editing, Social Media, Program Management
Education
University of Missouri-Kansas City 2006 — 2008
B.A., Communication Studies- (Journalism/Mass Communications) Magna Cum Laude
Penn Valley Community College 2002 — 2004
A.A., Arts and Sciences
Serco October 2012 - Present
ESP, Inc. October 2005 - March 2012
United States Marine Corps June 1978 - April 1999
Skills
Project Management, Strategic Planning, Logistics, Government, Security Clearance, Leadership, Operations Management, Program Management, Customer Service, Team Leadership, DoD, Military Operations, Military Experience, Inventory Management, Operational Planning, Team Building, Army, Analysis, Training, Event Planning, Contract Management, Public Speaking, Military Logistics, Defense, Security+
Education
Extensive Militery Training 1978 — 1999
University of Maryland University College 1988 — 1990
In-progress, Business Management
Extensive Militery Training
CNI-GS October 2011 - Present
CNI Technology September 2008 - September 2011
Exeter Government Services August 2006 - September 2008
Serco 2005 - 2006
Skills
Security, Computer Security, CISSP, Vulnerability Management, Risk Assessment, Cyber Security, Vulnerability Assessment, Information Security, Information Assurance, Information Security..., IDS, Security Audits, Network Security, Security Awareness, Firewalls, IPS
Education
University of Maryland Baltimore County 1994 — 1997
M.A., Instructional Systems Design
VETS Federal, Inc (Veteran Enterprise Tech Solutions, Inc) October 2012 - Present
Serco October 2007 - September 2012
Siemens Government Services January 2006 - October 2007
Orbital Sciences Corporation November 2004 - January 2006
Computer Sciences Corporation August 1997 - November 2004
Litton PRC July 1996 - August 1997
Skills
Proposal Writing, Program Management, Government Contracting, Project Management, Earned Value Management, PMP, Process Improvement, Management, Requirements Analysis, Business Process..., DoD, Information Technology, Cross-functional Team..., Analysis, Integration, Change Management
Education
University of Delaware 1973 — 1977
BSEE, Engineering
Harborfields High School 1970 — 1973
Serco 2015 - Present
ParkMe November 2013 - May 2015
Xerox State and Local Solutions August 2012 - March 2013
UCLA Lewis Center June 2012 - September 2012
Los Angeles Dept. of Transportation Bikeways Program July 2011 - April 2012
Peace Corps May 2008 - April 2010
Skills
Policy Analysis, Community Development, Research, Community Outreach, Urban Planning, Public Policy, Analysis, Qualitative Research, ArcGIS, Economic Development, Program Evaluation, SPSS, Sustainability, Quantum GIS, Business Objects
Education
University of California, Los Angeles 2010 — 2012
Master's degree, Urban and Regional Planning
University of California, Davis
Sociology, Sociology
CMI Management, Inc. August 2009 - Present
Serco October 2007 - August 2009
SI International August 2006 - October 2007
Skills
Management
Education
University of Missouri-Columbia 2001 — 2004
BS, International Studies
SERCO March 2015 - Present
ACS Employment Readiness November 2014 - March 2015
Defense Acquisition University January 2013 - December 2014
DynCorp International 2011 - 2012
DFAS 2010 - 2011
Northrop Grumman Corporation 2006 - 2009
US Federal Government 2002 - 2006
Skills
Program Management, Microsoft Office, Spreadsheets, Project Planning, Logistics, Office Management, Defense, Business Development, Military, Operations Management, Employee Training, Information Assurance, Access, Microsoft Word, Human Resources, Training, PowerPoint, Payroll, Budgets, Management, Project Management, Security Clearance, Time Management, DoD, Customer Service, Microsoft Excel, Quality Assurance, Logistics Management, Process Improvement, Policy, Military Operations, Administrative..., Coaching For Results, Audit Readiness..., Quality Assurance..., DAWIA II, Standardization in..., Joint Logistics, DoD Government Purchase..., Six Sigma: Concepts &..., Introduction to Lean..., Lean 6 Sigma for...
Education
TUI University 2009 — 2010
Master of Business Administration (M.B.A.), Conflict and Negotiation Management, Cum Laude
TUI University 2006 — 2008
Bachelor's Degree, Bachelor of Science in Business Administration
Serco January 2015 - Present
Management Concepts Inc. August 2014 - January 2015
Serco - North America March 2010 - July 2014
George Washington University May 2008 - April 2009
Career Technical Institute March 2007 - April 2008
Swank Audio Visuals 2005 - 2007
Skills
Consulting, Process Improvement, Learning Management, Project Management, Training Delivery, desktop video..., Technical Writing, ITIL, Team Building, Process Design, Community of Practice, Materials Management, Blended Learning, Distance Learning, Virtual Training, Event Planning, Multimedia, Customer Service, Operations Management, Strategy
Education
-
University of Maryland College Park
Journalism
TACG, LLC October 2014 - Present
Serco July 2014 - October 2014
United States Air Force 2010 - 2013
Skills
DoD, Security Clearance, Air Force, Military, Military Operations, Information Assurance, Military Experience, Aircraft Maintenance, Defense, Operational Planning, Systems Engineering, Command, National Security, Organizational..., Integration
Education
University of Maryland University College 2010 — 2015
Bachelor of Science (BS), Information Technology Project Management
Serco October 2007 - Present
Casey's General Stores/Casey's Advertising August 2005 - October 2007
Skills
Customer Service, Data Entry, Microsoft Office, Outlook, Microsoft Excel, Administrative..., Microsoft Word, Access, PowerPoint, Time Management, Teamwork, Office Administration, Team Leadership, Customer Satisfaction, Training
Education
Central Missouri State University 2000 — 2005
Computer Information Systems
Leeton High School 1996 — 2000
Serco I.T. DirectorGraham AdvertisingJune 2007 - March 2009
Education
University of Maryland College Park
Master's, Information Technology
Serco June 2011 - Present
University of Maryland July 2001 - Present
Skills
Tririga Application..., Tririga System..., Facilities Management, Software Implementation, BIRT - Reporting, Crystal Reports
Education
University of Maryland College Park 1972 — 1977
BA, Economics
5.11 Tactical April 2015 - Present
ARMAG Corporation July 2011 - April 2015
Laser Shot, Inc. January 2006 - July 2011
Serco September 2004 - January 2006
US Army July 1997 - September 2004
Skills
Army, Military Operations, Military, Military Experience, DoD, Operational Planning, Counterterrorism, Firearms, Security Clearance, Organizational..., Defense, Weapons, Program Management, Command, Physical Security, Security Operations, Military Decision..., Special Operations, Force Protection, Top Secret, Tactics, Combat, Defence, Air Force, National Security, Counterinsurgency, Intelligence Analysis, Government, Interagency Coordination, Intelligence, Exercises, Contingency Planning, Intelligence Community, Afghanistan, Counterintelligence, CBRN, Emergency Management, SIGINT, Military Logistics, Readiness, NATO, Information Assurance, HUMINT, Executive Protection, Reconnaissance, Homeland Security, Military Training, Navy, Government Contracting, Leadership
Education
University of Maryland University College
Serco December 2007 - Present
Pulaski Technical College July 2006 - December 2007
Arkansas School for Math Science and Art February 2003 - June 2005
Education
University of Arkansas at Little Rock 2004 — 2006
MPA, Public Administration
University of Central Arkansas 1996 — 2000
BS, Psychology
Serco September 2013 - Present
Skills
Help Desk Support, Computer Hardware, Microsoft Office, Active Directory, Adobe Acrobat, Data Entry, Security+, File Management, Fax, Customer Service, Filing, Typing, Active DoD Secret..., Remedy Ticketing System, PCAnywhere, Altiris, Networking, Windows
Education
University of Maryland University College 2012 — 2014
Dual Master's Degree, Information Assurance and Cybersecurity Policy, 3.0 out of 4.0
University of North Texas 2008 — 2012
Bachelor of Science (BS), Business Computer Information Systems
Department of Veterans Affairs April 2013 - Present
Serco September 2012 - Present
Webster University January 2011 - December 2012
National Sourcing Inc. April 2012 - August 2012
ASE, Inc. October 2011 - March 2012
Spouse Education Initiative April 2004 - December 2011
Troy University January 2004 - December 2011
McKendree University 2006 - 2008
Arndt, Buswell & Thorn, S.C. May 2001 - June 2003
Skills
Higher Education, Teaching, Student Services, Curriculum Design, Litigation, Contract Negotiation, Career Counseling, Trial Advocacy, Appellate Advocacy, Policy Drafting, Technical Writing, Policy Analysis
Education
University of Wisconsin Law School 1998 — 2001
JD, Law
Troy University
MS, Human Resource Management
Serco January 2015 - Present
USAF - Peterson AFB January 2007 - October 2012
United States Air Force January 2004 - January 2007
United States Air Force December 2000 - December 2003
Skills
Security Clearance, Air Force, DoD, Network Security, Information Assurance, DIACAP, Security, Vulnerability Assessment, Information Security, Defense, Military Operations
Education
University of Maryland University College 2013 — 2015
Bachelor's degree, Computer Networks and Security
Training
Serco August 2010 - Present
Skills
Management, Team Leadership
Education
Enae 2011 — 2012
Master of Business Administration (MBA)
Universidad Francisco Marroquín 2000 — 2003
EZGSA January 2003 - Present
Serco December 1999 - September 2002
Skills
Proposal Writing, Government Contracting, Government, Sales Process, Account Management, Team Building, Sales, Professional Services, Public Speaking, Solution Selling, Enterprise Software
Education
University of Delaware 1996 — 1997
N/A, English
Woodrow Willson Senior High School 1993 — 1996
High School Diploma, Internation Studies
Trade Service Corporation Software EngineerFish & Richardson P.C.September 2008 - May 2009
Serco 2007 - 2008
SMS.ac 2007 - 2007
Education
University at Buffalo 2002 — 2007
BS, Computer Science
Decypher February 2012 - Present
Serco July 2009 - March 2011
Serco - North America November 2007 - June 2009
Serco - North America January 2005 - July 2007
El Paso County Dept of Human Services February 1997 - January 2005
El Paso County Department of Human Services February 1997 - January 2005
Pueblo Community College November 1989 - July 1996
Skills
Child Welfare, Public Speaking, Social Services, Mental Health, Program Management, Case Managment, Psychotherapy, Crisis Intervention, Community Outreach, Program Development, Psychology, Conflict Resolution, Crisis, Workshop Facilitation, Mental Health Counseling, Nonprofits, Volunteer Management, Behavioral Health, Treatment, Adolescents, Group Therapy, Interventions, Program Evaluation, Fundraising, Career Counseling, Family Therapy, Case Management, CBT, Counseling Psychology, Motivational..., Grant Writing, Stress Management
Education
University of Colorado Colorado Springs 1999 — 2002
MA, Counseling and Human Services
University of Northern Colorado 1967 — 1971
BA, Home Economics Secondary Education, Vocational Education
Serco - North America May 2013 - Present
Serco May 2011 - May 2013
Atkins September 2007 - May 2011
Redspeed Int September 2005 - September 2007
Vaisala September 2001 - August 2005
Skills
Change Management, Program Management, Account Management, Commercial Management, Project Delivery, Contract Negotiation, Contract Writing, Risk Management, Event Management, Management Consulting, Contract Management, Client Relationship..., Client Engagement, Client Retention, Project Portfolio..., Operational Planning, Operational Reviews, Operational Strategy, Operational Risk, Business Strategy, Bid Writing, Bid Process Management, Bidding, Corporate Governance, Project Governance, Operational Risk..., Highways, Stakeholder Management, Business Transformation, PRINCE2, Rail, Traffic Management, Traffic Engineering, Business Process..., Public Sector, Public Transport, Governance, Outsourcing, Infrastructure, Bid Preparation, PMO, Programme Delivery, Service Delivery, MS Project, Business Process, Requirements Management, Stakeholder Engagement, Integration, Service Management, Project Planning
Education
The University of Birmingham 1998 — 2001
BSc(Hons), Physics
Magellan Health Services 2014 - Present
Strategic Resources, Inc. (SRI) 2013 - 2014
Serco 2007 - 2013
North Carolina Department of Health and Human Services (Division of Services for the Blind) 2003 - 2007
Cumberland County Department of Social Services 1999 - 2003
Skills
Training, Mental Health, Treatment, Psychotherapy, Community Outreach, Coaching, Program Development, Leadership, Mental Health Counseling, Group Therapy
Education
Webster University 2002 — 2003
Master of Arts (M.A.), Counseling Psychology
University of Illinois at Urbana-Champaign 1994 — 1998
Bachelor of Science (B.S.), Psychology
DigiFlight, Inc. May 2013 - Present
Serco November 2011 - June 2013
BAE Systems April 2005 - November 2011
Booz Allen Hamilton March 2004 - April 2005
Washington/Baltimore High Intensity Drug Trafficking Area 2000 - 2004
Skills
Vulnerability Assessment, Information Assurance, Intelligence, Government Contracting, DoD, Information Security, Computer Security, Security Clearance, National Security, Information Security..., Security, Intelligence Analysis, Enterprise Architecture, Configuration Management, Defense, Military, Analysis, Requirements Analysis, Leadership, Government, Strategic Planning, Customer Service, Research, Proposal Writing, Integration, Management
Education
University of Maryland University College 2007 — 2010
Master of Computer Applications (MCA), Computer and Information Systems Security/Information Assurance
University of Maryland College Park 1996 — 2000
Bachelor of Arts (BA), Criminology and Criminal Justice
Serco 2011 - 2012
Copa Airlines February 1999 - May 2011
Skills
Liderazgo de equipos, Planificación..., Negociación, Servicio de atención al..., Estrategia empresarial, Español, Gestión de proyectos, Administración y..., Relaciones públicas, Análisis, Cambio organizacional, Inglés
Education
Colegio Valle Verde Guate
Universidad Galileo
Serco, Soldier For Life Transition Assistance Program July 2014 - Present
Serco December 2012 - June 2013
MHN Government Services August 2011 - October 2012
Army Community Service May 2009 - April 2011
Skills
Personal Financial..., Credit Counseling, Strategic Financial..., Financial Education, Mortgage Lending, Personal Finance, Finance, Debt Management, Financial Planning
Education
University of Maryland University College 2012 — 2016
Bachelor of Science (BS), Social Sciences
Serco April 2015 - Present
Northrop Grumman Corporation February 2006 - September 2014
Skills
Military, Security Clearance, Defense, Earned Value Management, DoD, Government Contracting, Air Force, National Security, Strategic Planning, Project Management, Leadership, Government, Microsoft Office, Analysis, Program Management, Microsoft Excel, Systems Engineering
Education
University of Maryland College Park 2000 — 2005
Bachelor's degree, Economics
Self-employed April 2012 - Present
Serco January 2007 - April 2012
Education
University of Maryland College Park 2002 — 2006
Bachelor of Science (BS), Materials Engineering
SAIC February 2014 - Present
Serco September 2001 - January 2014
Eastman Kodak July 1988 - July 1994
McDonnell Douglas Astronautics Company August 1984 - July 1988
Education
State University of New York at Buffalo 1980 — 1984
Bachelor of Science (BS), Computer Science
Serco April 1997 - Present
Skills
Quality Assurance, Quality Management, Safety Management...
Education
University of Guam 1975 — 1978
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Magna cum laude
Serco 2013 - Present
Mokapu Elementary School April 2006 - December 2009
Maunawili Elementary School August 1989 - March 2006
Education
University of Hawaii at Manoa 1987 — 1990
Master of Education (MEd), Curriculum and Instruction emphasis in early childhood education
University of Hawaii 1972 — 1977
Bachelor of Education (BEd), Special Education and Teaching
ComplianceOnline March 2015 - Present
CSS Corp May 2009 - September 2014
Serco August 2008 - March 2009
The New Indian Express June 2005 - July 2005
Skills
Management, CRM, Training, Business Analysis, Risk Management, Consulting, Strategic Planning, Lead Generation, Team Leadership, Team Management, Enterprise Software, Policy, Process Improvement, Finance, Networking, Information Graphics
Education
University of Madras 2005 — 2008
Bachelor's degree, Computer Science, First Class
IBM June 2015 - Present
CompuCom May 2014 - June 2015
Serco October 2013 - May 2014
Skills
Team Leadership, Management, Leadership, Quality Assurance, Process Improvement, Team Management, BMC Remedy AR System, Microsoft Excel, Microsoft Word, Employee Training, Training & Development, Microsoft Office, Customer Service, Training, Team Building, Inventory Management, Outlook, PowerPoint, Quality Management, Retail, Sales, Public Speaking, Time Management, Call Centers, Troubleshooting, Red Hat Linux, Technical Documentation, Software Documentation, ServiceNow, Amdocs Clarify, HTML, Computer Hardware, Computer Hardware..., Software Troubleshooting
Education
University of Arkansas 2002 — 2004
Psychology
Bentonville High School 1999 — 2001
General, 12th