Telvista Inc.
Industry: Company
DescriptionHeadquarters: Dallas, Texas, United States Founded: 1997
Telvista Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Telvista Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Telvista Inc. Salaries. You can even request information on how much does Telvista Inc. pay if you want to. Learn about salaries, pros and cons of working for Telvista Inc. directly from the past employees.
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Telvista Inc. Employees
OrderDog, Inc. October 2014 - Present
BWW-LAW Group July 2013 - February 2014
Telvista Inc. May 2013 - July 2013
Beal Bank August 2012 - February 2013
Default Resolution Network November 2010 - August 2012
Barrett Daffin Frappier & Turner November 2009 - October 2010
National Bankruptcy Services, LLC April 2009 - November 2009
First American Title June 2008 - April 2009
Skills
Coding Experience, Microsoft Office, LPS Desktop, Caseware, Foreclosures, Computer Repair, Computer Maintenance, Bankruptcy, Mortgage Lending, Technical Support, Databases, Customer Service
Education
ITT Technical Institute-Richardson 2013 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator, 3.8 GPA
Telvista Inc. April 2013 - Present
Xerox March 2010 - April 2013
Xerox September 2006 - March 2010
Xerox January 2005 - September 2006
Skills
Direct Sales, Salesforce.com, Process Improvement, Account Management, Vendor Management, Solution Selling, Outsourcing, Sales Process, Leadership, Call Centers, CRM, Customer Experience, Customer Satisfaction, Cloud Computing, Cross-functional Team..., Team Leadership, Training, Customer Service, Management, Operations Management
Education
Minnesota State University, Mankato 2004 — 2008
Bachelor of Science (B.S.), Business Administration and Management
Telvista Inc. April 2011 - Present
GameStop May 2010 - January 2011
Telvista Inc. March 2002 - May 2010
Truckload Express April 1996 - July 2001
Skills
Leadership, Workforce Management, Recruiting, Customer Service, Time Management, Customer Satisfaction, Call Center, Call Centers, Team Management, Customer Experience, Human Resources, Outsourcing, Contact Centers, BPO, Applicant Tracking..., Training, Management, Help Desk Support, Vendor Management
Education
Midwestern State University 1973 — 1982
School of Hard Knocks
ROAT January 2014 - Present
Telvista Inc. February 2008 - December 2013
Hanesbrands Inc. 2003 - 2007
Tultex Corp 1976 - 1999
Skills
Employee Engagement, Call Centers, Workforce Management, Performance Management, Employee Relations, Employee Training, Customer Experience, Human Resources, Talent Acquisition, Training, Training Delivery, PeopleSoft, Customer Satisfaction, Employee Benefits, Hiring, Process Improvement, Team Management, Customer Retention, Coaching, Customer Service
Education
Patrick Henry Community College 1999 — 2001
Associate of Arts and Sciences (AAS), Accounting and Business/Management
Intown Suites November 2012 - Present
Telvista Inc. April 2012 - June 2012
Anything Goes Designs January 1995 - April 2012
Pinnacle 1 August 2011 - September 2011
Telvista Inc. September 2010 - June 2011
Kasmir Fabrics April 2004 - June 2010
Skills
Customer Service, Phone Etiquette, Call Centers, Microsoft Office, Communication Skills, Windows 7, Internet, Social Media, Social Media Marketing, Calendar Planning, Small Business, Accounting, Sewing, Costume Design, Costume Manufacturing, Caregiving, Writing, Troubleshooting, Administration, Data Entry, Training, Design Board, Color Theory
Education
DeVry University-Texas 2004 — 2006
Bachelor of Commerce (BCom), Mass Communication/Media Studies
Eastfield College 2000 — 2002
Associate of Arts and Sciences (AAS), English Language and Literature/Letters
Telvista Inc.
Education
Richland Community College
Associate of Science (A.S.)
Bayou Well Services November 2014 - Present
DistributionNOW September 2014 - October 2014
Katy ISD August 2014 - September 2014
Telvista Inc. December 2013 - August 2014
US Navy October 2013 - November 2013
Apple Retail November 2012 - July 2013
Self-employed May 2011 - December 2012
GESTRA Engineering, Inc June 2011 - August 2012
Skills
Leadership, Print, Photoshop, Entrepreneurship, Customer Service, Business Cards, Flyers, Computer Skills MS..., Public Speaking, Teaching, PowerPoint, HTML, Online Marketing, Microsoft Office, Mac OS, Windows 7, Windows 8, Troubleshooting, Ticketing Systems, Sales, Problem Solving, Training, Management, Microsoft Excel, Technical Support, Team Building, Microsoft Word
Education
El Centro College 2013 — 2014
Associate of Arts and Sciences (AAS), Computer Information Technology
Prairie View A&M University 2011 — 2013
Computer Engineering, General Studies
Accountemps March 2014 - September 2014
Alliance Staffing Resources, Inc October 2013 - December 2013
Wingspan Portfolio Advisors February 2013 - August 2013
Accountemps April 2012 - November 2012
Sedgwick, Inc. November 2008 - January 2011
Pinnacle Services October 2006 - March 2008
Benchmark Mortgage April 2005 - June 2006
Telvista, Inc February 2004 - March 2005
Venturi Staffing September 2003 - February 2004
Skills
Employee Benefits, Human Resources, Employee Relations, Onboarding, Recruiting, HRIS, Payroll, Interviews, PeopleSoft, Personnel Management, Software Documentation, Workers Compensation, HR Consulting, Call Centers, Time Management, Screening, ADP Payroll, Applicant Tracking...
Education
New York Institute of Technology 2004 — 2008
Masters of Science, Human Resource and Labor Relations
Mountain View Community College 1996 — 1998
Associates, general
New York Institute of Technology-Old Westbury
Bachelor's degree, English Language and Literature, General
Telvista Inc. September 2014 - Present
Frank Theatres Cine Bowl and Grill June 2012 - October 2013
Krispy Kreme May 2013 - July 2013
Kangaroo Express, an operating trade name of The Pantry, Inc. April 2012 - June 2012
Fun Warehouse May 2011 - July 2011
Skills
Customer Relations, Management, Entrepreneurship, Business, Technical Support, Computer Proficiency, Social Networking, Microsoft Word
Education
Horry-Georgetown Technical College 2010 — 2014
General Business
St. James High School 2006 — 2010
High School Diploma & Certificate of General Studies
Citi March 2005 - Present
Telvista Inc. July 2000 - March 2005
Skills
Process Improvement, Management, Operations Management, Risk Management, Credit Cards
Education
The University of Texas at Dallas 1989 — 1992
Bachelor's Degree, Psychology
Eastfield College 1987 — 1989
Associate's Degree, General Studies
Check Point Software Technologies August 2014 - Present
Interop Technologies April 2013 - August 2014
PFSweb November 2011 - April 2013
Telvista Inc. September 2011 - November 2011
Telvista May 2010 - September 2011
Telvista June 2008 - April 2010
Lori's Gifts May 2000 - May 2007
Skills
Enterprise Integration, Object Oriented Design, Java, OSGi, Apache, Open Source Software, Spring, SQL, noSQL, NoSQL
Education
El Centro College 2012 — 2014
Associate of Applied Science, Paralegal
North Hills Preparatory School 2001 — 2004
High School Diploma, college prep
Aflac 1997 - Present
Telvista Inc. March 2015 - July 2015
CenterEdge Software July 2014 - March 2015
Aflac Group Insurance April 2011 - April 2014
Aflac September 1997 - March 2011
Aflac March 2008 - June 2010
Skills
Training, Employee Training, Employee Benefits, Voluntary Employee..., Microsoft Office, Microsoft Excel, Sales Presentations, Presentation Skills, Group Insurance, Document Drafting, Document Management, Customer Service, Classroom Instruction, E-Learning, Insurance, Onboarding, Sales, Teacher Training, Coaching, Account Management, Sales Management, Disability Insurance, Human Resources
Education
Fort Hays State University 2013 — 2016
Bachelor of Science Business Education, Workforce Development and Training
Louisburg College 1993 — 1995
Associate of Arts (A.A.)
Verizon November 2004 - Present
Telvista Inc. January 2001 - June 2002
Aegis July 2001 - January 2002
Kenya Postel Directories Ltd February 1997 - April 2000
Skills
Routers, Switches, Troubleshooting, XP, Computer Hardware, Project Management, Network Security, Wireless Networking, ONT, Fiber Optic Cable, VoIP, VPN, Cisco Technologies, Software Installation, LAN-WAN, Networking, TCP/IP, Management, Technical Support, Windows XP
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master's degree, Project Management
Keller Graduate School of Management of DeVry University 2006 — 2008
Master of Business Administration (M.B.A.), Information Technology (Information Security)
DeVry University-Texas 2001 — 2005
Undergraduate, Information Technology
Kenya Polytechnic 1992 — 1995
Diploma, Graphic Design
Nairobi School 1989 — 1992
High School Diploma, High school diploma
Meijer May 2015 - Present
2 Fish Farms 2015 - Present
CENTURY 21® January 2014 - Present
Ignite the Fire February 2010 - Present
Rochester Telemessenging Center May 2010 - April 2014
Telvista Inc. October 2004 - May 2010
Texas Youth Commission May 2001 - October 2004
Skills
First Time Home Buyers, Listing Homes, Customer Service, Community Outreach, Compliance, Customer Satisfaction, Listening to customers, Negotiation, Sales, Program Management, Real Estate, Call Centers, Purchasing, Selling, Property, Investment Properties, Condos, Residential Homes
Education
Macomb Community College
Mathematics
University of Texas of the Permian Basin
Associate's degree, Mathematics
Arbonne International October 2008 - Present
Telvista Inc. January 2007 - October 2008
Home Depot July 2005 - January 2007
Greyhound Lines, Inc. April 2003 - June 2005
Skills
Customer Service, Writing, Communication Skills, Microsoft Excel, Microsoft Word, PowerPoint, Coaching, Strategic Planning, Judgment, Employee Benefits, Retail, Call Centers, Management, Customer Satisfaction, Team Building, Team Leadership, Troubleshooting, Time Management, Training, Process Improvement, Customer Experience, Leadership, Data Entry, Recruiting, Supervisory Skills, Logistics, Interviews
Education
Richland Community College 2012 — 2015
Telvista Inc. March 2014 - Present
BCD Travel August 2012 - February 2014
BCD Travel March 2011 - August 2012
Ovation Corporate Travel March 2006 - March 2010
Skills
Airlines, Business Travel, Travel Management, Customer Service, Sabre, Tourism, Travel Technology, Hospitality, Online Travel, Operations Management, Call Centers, Revenue Analysis, Contract Negotiation, Hotels, Customer Satisfaction, Leisure Travel, Account Management, Management
Education
Northwood University - DeVos Graduate School 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.56
Northwood University 1998 — 2004
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Dell August 2015 - Present
T-Mobile May 2015 - August 2015
Teleperformance, USA September 2014 - March 2015
CompuCom December 2012 - December 2012
Telvista Inc. August 2012 - October 2012
Legends Hospitality July 2011 - November 2011
AAFES August 2009 - January 2010
Kennedy's Desktop Publishing January 2001 - January 2009
SOURCECORP August 2007 - February 2008
Skills
Windows 7, Computer Repair, Windows, Troubleshooting, Customer Service, Networking, XP, Call Center, Help Desk Support, Active Directory, Technical Support, Microsoft Office, Printers, Customer Satisfaction, Computer Hardware..., Computer Hardware, WAN, Access, Network Administration, Network Security, Desktop Publishing, Router Configuration, Time Management, Operating Systems, Software Installation, Windows Vista, System Administration, Call Centers
Education
ITT Technical Institute-Richardson 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Systems Cybersecurity
ITT Tech 2010 — 2012
Associates Degree in Computer Science, Computer Networking Systems
Everest College-Dallas 2006 — 2006
Certification, Medical Insurance Billing and Coding
Florida Institute of Technology January 2011 - Present
Florida Institute of Technology January 2011 - Present
DevFactory 2013 - 2013
Telvista Inc. March 2009 - June 2011
Convergys July 2010 - January 2011
Convergys June 2010 - January 2011
Telvista Inc. March 2009 - June 2010
Electronic Arts October 2005 - June 2008
Electronic Arts 2005 - 2008
Skills
Windows 7, Windows Vista, Microsoft Office, Customer Service, Management, Internet Troubleshooting, Troubleshooting, Programming, Information Technology, Technical Writing, Testing
Education
Florida Institute of Technology 2011 — 2016
Bachelor of Science (B.S.), Computer Software Engineering
Florida Institute of Technology
B.S; B.S, Software Engineering; Software Engineering
Odessa College 2009 — 2010
Seminole State College of Florida
A.A, General Studies
Conn's June 2014 - Present
Sharp Electronics June 2013 - May 2014
Mr. Gatti's June 2012 - April 2013
US Navy May 2005 - June 2010
Ticketmaster September 2004 - December 2004
Telvista Inc. September 2003 - March 2004
Frys Electronics March 2003 - September 2003
DeVry University December 2000 - March 2003
Sharyland ISD March 2000 - May 2000
Skills
Software Installation, Troubleshooting, Testing, Hardware, Electronics, Customer Service, Security, Software Documentation, Operating Systems, Networking, Training, Analysis, Printers, Navy, Sales, Computer Hardware, Windows, Television Repair, Electronics Repair, Electronics..., Television..., Computer Repair, Supervisory Skills, Supervising, Microsoft Office, Technical Support, Leadership, Management, Team Leadership
Education
The University of Texas-Pan American 2010 — 2010
Navy Electronics Tech 2005 — 2006
DeVry University 2000 — 2003
Computer Information Systems
Sharyland High School 1996 — 2000
High School Diploma/GED
Telvista Inc. January 2013 - Present
Skills
Social Media Outreach, Social Media..., Social Media, Customer Service, CRM, Team Leadership, Customer Experience, Social Networking, Public Relations, Marketing Communications, Facebook, PowerPoint, Call Centers, Teamwork
Education
North Lake College
Hallmark College May 2013 - Present
ECS Telecom Services June 2007 - August 2012
ECS Telecom Services/Skoog Family LFB October 2006 - June 2007
Walmart January 2005 - February 2007
7-Eleven January 2004 - January 2005
United Supermarkets, LLC January 2003 - January 2004
Domino's Pizza January 2002 - January 2003
Papa John's International April 2001 - January 2002
Telvista Inc. January 2000 - April 2001
Simon Property Group 1999 - January 2000
Skills
Troubleshooting, Technical Support, Networking, Leadership, Team Leadership, System Administration, Teamwork, Management, Access, Training, Time Management, Databases, Microsoft Office, Customer Service, Project Planning, Project Management, Team Building, Computer Hardware, Windows, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, VMware, Public Speaking, Strategic Planning, Business Analysis, Process Improvement, Human Resources, Visio, Social Media, Cyber-security, Security+, Ethical Hacker, Penetration Testing, Cisco Networking, Python Programming..., Telecommunications..., CCNA Security, Kali Linux, Team Management, Budgets, Operations Management, Vendor Management, Account Management, Critical Thinking, Staff Development, Texas Notary, OSHA 30-Hour, Business System Design
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2013 — 2015
Bachelor of Science (B.S.) Information Technology: Cyber Security, Cyber Security, Information Systems, Cisco, Microsoft
Hallmark College of Technology/Hallmark College of Aeronautics 2013 — 2014
Associate of Arts and Sciences (AAS) Information Technology: Cisco, Cisco, Information Systems, Cyber Security, 3.92
Tarrant County College 1991 — 1998
None, General Studies
Telvista Inc. February 2015 - Present
Starbucks November 2010 - April 2015
UT Arlington August 2008 - August 2013
Skills
Video Editing, Graphic Design, Editing, CSS, Video Production, HTML, Microsoft Office, Social Networking, Social Media, PowerPoint, Research, Customer Service, Photoshop, Microsoft Excel, Adobe Creative Suite, PHP, SQL, CSS3, Broadcast, Audio Editing, Audio Post Production, Blogging, Radio, Troubleshooting, Technical Support, Employee Training
Education
The University of Texas at Arlington 2008 — 2013
Bachelor of Arts (B.A.), Design and Visual Communications, General
Mountain View College 2006 — 2008
Associate's degree, Dual Credit Courses
iQor, Inc. March 2013 - Present
T-Mobile June 2006 - June 2012
Telvista Inc. January 2000 - June 2006
Now Communications March 1998 - November 1999
Skills
•Situational Leadership, •Employee Selection, •Coaching & Counseling..., •Management for..., •Quality Feedback..., •Motivational..., •Communication Skills, •Effective Time..., •Decision Making, •Knock Your Socks Off..., Coaching, Situational Leadership, Management, Time Management, Performance Tuning, Customer Service, Motivational Speaking, Communication Skills, Feedback, Customer Experience, Call Center, Customer Satisfaction, Leadership, Project Planning, Analysis, Call Centers, Telecommunications, Team Leadership, Performance Management, Project Management, Customer Retention, Troubleshooting, Call Center Development, Training, Workforce Management
Education
Jackson State University 1988 — 1992
Southern University and Agricultural and Mechanical College at Baton Rouge 1987 — 1988
Frontier Communications June 2014 - Present
Frontier Communications November 2011 - June 2014
support.com July 2008 - June 2011
Securus Technologies October 2005 - January 2008
Telvista Inc. March 2002 - March 2005
Skills
Solaris, Cisco Technologies, Unix, Switches, Red Hat Linux, Linux, Bash, Vim, MySQL, PostgreSQL, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Microsoft Office, Active Directory, Research, Outlook, Teaching, Public Speaking, HTML, Apache, Cisco, Juniper, Alcatel, PHP, CakePHP, Visio, Sun
Education
University of North Texas 1997 — 1999
Bachelor of Music Composition, Music Theory and Composition
North Lake College 2002 — 2003
Unix System Administration
Telvista Inc. 2015 - Present
Kisha Tinsley- Self-employed 2005 - Present
Perkins Professional Day Care 2013 - 2014
Pizza Hut 2009 - 2011
Skills
Customer Service, Microsoft Word, Customer Satisfaction, Bartending, Training, Operations Management, Cashiering, Data Entry, Telephone Skills, PowerPoint, Hiring, Public Speaking, Phone Etiquette, Hair Cutting, Childcare, Cosmetics, Cpr Certified
Education
Stanly Community College
Early Childhood
Rockingham Community College
Cosmetology
Rosenberger CDS April 2012 - Present
Telvista Inc. December 2011 - March 2012
Heritage Auctions August 2010 - July 2011
Education
ITT Technical Institute-Richardson 2011 — 2013
Southeastern Oklahoma State University 2008 — 2009
GoldCoastBud May 2010 - Present
CompUSA May 2000 - July 2001
Telvista Inc. May 2000 - July 2001
TONI&GUY Hairdressing February 1993 - October 1994
Skills
Medical Marijuana, Alternative Medicine, Pain Management, Stress, Relaxation, Chronic Pain, Cosmetology, Hair Cutting, Gel Nails, Waxing, Computer Hardware, Microsoft Office, Computer Repair, Microsoft Word, Essential Oils, Network Migration, Cultivation, Hydroponics, Airoponics, Solvent Extraction, Facials, Nail Care, Herbs, Online Marketing, Public Speaking, Entrepreneurship, Social Media Marketing, Team Building, Customer Service, Marketing, New Business Development, Social Media
Education
Ogle School Hair Skin Nails-Dallas 1990 — 1991
Cosmetology and Related Personal Grooming Services, 4.0 avg
Glassdoor February 2015 - Present
Golden Proportions Marketing February 2012 - February 2015
Streamsol October 2008 - January 2012
Cardinal Health January 2008 - October 2008
Telvista Inc. May 2005 - April 2006
Skills
SEO, HTML, Keyword Research, Social Media, Link Building, Google Adwords, ASP.NET, Google Analytics, Organic Search, Landing Page..., PPC, CSS, Joomla, XML, Website Development, CMS, Web Analytics, Google webmasters, Yahoo! Site Explorer, Word Tracker, Sitemaps, Vim, Wordpress, Keyword Analysis, Content Management, Search Engine..., Technical Support, Troubleshooting
Education
Instituto Tecnológico de Tijuana 2004 — 2009
BS, Computer Systems Engineering
Telvista Inc. February 2006 - Present
Telvista Inc. December 2003 - February 2006
Skills
Aspect, eWFM, Avaya CMS, RTA, Avaya Technologies, Management, Call Centers, Microsoft Excel, Customer Service, Reporting & Analysis, Real Time Reports, Real Time Monitoring, Aspect ACD, Training, Bilingual Education, Leadership, Analysis, Problem Solving, Enterprise Software, Process Improvement, Team Leadership, Workforce Management, Customer Satisfaction, Customer Experience, Technical Support, Troubleshooting, Communication, Telecommunications, Time Management, Positive attitude, Proactive Monitoring, Proactive attitude, Collaborative Work, Energetic, Highly motivated, A self starter, Strong ability to..., Data Analysis, Familiarity with..., Staffing Analysis, Team Management, Management of Intraday..., Microsoft Office..., Schedule pre-planned..., Partnership-building, Organization Skills, Professional demeanor, Detail oriented
Education
Humboldt State University 1990 — 1996
Bachelor of Arts (B.A.), Foreign language: French / English
Arcata High School, Arcata CA 1986 — 1990
Diploma, English; Spanish; French
Sista's Keeper Magazine August 2014 - Present
Telvista Inc. February 2014 - May 2014
The Charlotte Post July 2012 - October 2012
Johnson C. Smith University September 2010 - May 2012
Law Office of Nino V. Tinari, Esq. March 2008 - August 2011
South Philadelphia High School October 2008 - June 2009
KYW Newsradio 1060 April 2009 - May 2009
The Philadelphia Inquirer & Daily News June 2007 - August 2007
Skills
Customer Service, PowerPoint, Retail, Research, Microsoft Word, Microsoft Office, Social Media, Microsoft Excel, Data Entry, Sales, Broadcast, Social Networking, Event Planning, Management, Editing, Public Speaking, Community Outreach, Writing, Event Management
Education
Johnson C. Smith University - JCSU 2009 — 2013
Bachelor of Arts (B.A.), Interdisciplinary Studies (Communication Arts & English)
Tax Defense Network September 2013 - Present
Ordertaking.com September 2011 - Present
Simplistic Concepts, LLC March 2010 - September 2010
Vmeals November 2007 - July 2008
Telvista Inc. July 2007 - November 2007
United States House of Representatives June 2006 - August 2006
Garrett & Garrett, PC May 2004 - August 2004
Skills
Customer Service, Troubleshooting, Editing, Legal Writing
Education
Florida Coastal School of Law 2008 — 2011
Doctor of Law (JD), Law
Hampden-Sydney College 2003 — 2007
B.A., History, Political Science
Telvista Inc. March 2015 - Present
Telmex November 2005 - February 2015
Global Crossing 2001 - 2005
Teleglobe 1999 - 2000
Sprint 1998 - 1999
Sprint 1997 - 1998
Sprint 1993 - 1996
Skills
Telecommunications, Team Leadership, Customer Experience, Strategic Partnerships, Order Management, Operations Management, Process Automation, Operations Process..., Service Management, Service Delivery..., Managed Services, CRM
Education
Pepperdine University 1987 — 1991
BA, International/Global Studies
Walgreens December 2012 - Present
Telvista Inc. March 2011 - September 2012
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Cashiering, Cash Management
Education
National College 2013 — 2014
ICDC College 2012 — 2013
Diploma, Medical Office Management/Administration
Telvista, Inc January 2005 - January 2007
Telvista Inc. 2005 - 2007
Service Zone August 2002 - April 2004
Skills
Customer Service, Technical Support, computer hardware repair, Computer Repair, Software Installation, Microsoft Office, Medical Terminology, Medical Records, Medical Assisting, Phlebotomy, Spirometry, electronic medical..., sterilization of...
Education
Kaplan College 2007 — 2008
Registration, Medical Assistant Certificaation
Lamar Adult Learning Center
Lamar Institute of Technology
Radiological Technology
Telvista Inc. May 2012 - Present
United States Postal Service August 2006 - January 2007
Skills
Computer Hardware, Windows 7, Active Directory, Software Installation, Call Center, Hardware, Microsoft Operating..., Servers, CompTIA A Certification, Computer Repair, Troubleshooting
Education
ITT Technical Institute-Arlington 2010 — 2012
Associate of Arts (A.A.), Computer Technology/Computer Systems Technology
ABP Technology May 2014 - Present
Self-Employed January 2006 - Present
Telvista Inc. April 2013 - April 2014
Pizza Hut February 2012 - February 2013
Park Cities Bank November 2010 - February 2011
ScorePerfect January 2009 - January 2010
Skills
Information Technology, Cashiering, Food Service, Customer Service, Restaurants, Cash Register, Food Preparation, Cash Handling Experience, Cooking, Computer Graphics Design, Internet Troubleshooting, Data Entry, Research, File Organization, Network Administration, Laptops, Networking, Microsoft Office, Troubleshooting, VoIP, Wireless Networking, Technical Support, Operating Systems
Education
Texas State Technical College 2011 — 2012
Associate of Applied Science, Computer Maintenance Technology
University of North Texas 2009 — 2009
Mclennan Community College 2006 — 2008
Music Theory and Composition
Our Lady of Guadalupe Academy August 2010 - Present
Happy Apple Tutoring August 2005 - Present
Central Union High School District August 2009 - June 2011
Telvista Inc. December 2009 - July 2010
Skills
Education, Team Leadership, Customer Service, Listener, Leadership, Fast Learner, Patience, Strategic Planning, Teaching, Classroom
Education
San Diego State University-California State University 2010 — 2015
Bachelor's degree, Mathematics
Imperial Valley College 2005 — 2010
Associate of Arts (AA), Mathematics
Westar Satellite Services June 2014 - April 2015
Heartland World Ministries December 2012 - May 2014
Telvista Inc. September 2011 - December 2012
American Girl May 2011 - September 2011
New Life Church February 2010 - July 2011
Express July 2009 - May 2011
Oral Roberts University August 2006 - May 2009
Education
Oral Roberts University 2005 — 2009
Bachelor of Arts (BA)
EOG Resources May 2012 - Present
Risertech Technologies September 2011 - May 2012
WarrenCAT December 2010 - May 2012
Insight Global June 2009 - December 2010
Telvista Inc. October 2006 - September 2010
Skills
Help Desk Support, Windows 7, Printers, Windows XP, Blackberry, VPN, Networking, Customer Service, Windows Vista, Android, Lotus Notes, Wireless Networking, Switches, Routers, Windows Server, XP, Quality Assurance, Supervisory Skills, Help Desk Management, Microsoft Office, Dreamweaver, Photoshop, Java, Windows XP Professional, SQL Server, Windows Server 2003, Mac, Apple OS, Apple, Mobile Devices, Red Hat Linux, VMware, Active Directory, Troubleshooting, Petroleum, System Administration, Microsoft SQL Server
Education
University of Texas of the Permian Basin 2010 — 2011
Bachelor's degree, Computer Science, 3.3
Odessa College 2004 — 2008
Associate's degree, Computer Networking and Information Systems, 3.9
Telvista Inc. November 2013 - Present
Telvista Inc. December 2010 - November 2013
Dollar General Corporation July 2005 - May 2010
Skills
Healthcare Management, Staff Supervision, Process Redesign, Team Training &..., Conflict Resolution, Flexible Schedule, Workforce Management, Customer Service, Inventory Management, Technical Writing, Distribution Center..., Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft Publisher, PowerPoint, Conducting Interviews, Call Centers, Critical Thinking, Hiring, Process Improvement, Customer Service..., Outlook, Employee Training, Recruiting, Training, Management, Leadership, Customer Satisfaction, Interviews
Education
Mary Baldwin College 2010 — 2012
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
University of Virginia
Pepperdine University Business Division June 2012 - April 2013
Pepperdine University Libraries September 2009 - April 2013
Pepperdine University 2009 - 2013
DocAquarium September 2012 - December 2012
Fancy Stitchin' November 2008 - June 2009
Little Caesars July 2007 - November 2008
Telvista Inc. May 2006 - January 2007
Skills
International Business, Business, QuickBooks, Microsoft Office, Social Media
Education
Pepperdine University 2009 — 2013
Bachelor's degree, International Business
General Motors June 2014 - Present
Walmart June 2011 - July 2012
Telvista Inc. December 2011 - February 2012
Skills
C++, C, HTML, Java, C#, Software Engineering, SQL, JavaScript, Linux, Unix, Visual Basic, Programming, Visual Studio, Databases, Operating Systems, PHP, MySQL, Windows, Python
Education
Jackson State University 2006 — 2011
Bachelor of Science (B.S.), Computer Engineering
SpinSci Technologies LLC September 2014 - Present
Telvista Inc. June 2012 - September 2014
Telvista Inc. October 2011 - June 2012
Telvista Inc May 2011 - October 2011
Interstable, Inc September 2007 - August 2009
Adaptive Imaging Solutions January 2006 - September 2007
Blue Computer Systems January 2003 - January 2006
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Process Improvement, Avaya, Computer Hardware, Windows 7, Active Directory, Microsoft Excel, Network Design, Network Administration, Cisco Nexus, Call Center, Problem Solving, Team Building, Desktop Administration, Cisco Switches, Asigra, SAS70, IP Cameras, Adtran, Enterasys, VBA, Access, Server Administration, Cisco Finesse, Cisco Finesse Custom..., Cisco Unified..., Servers, Networking, Technical Support, Vendor Management
Education
Richland Community College 2011 — 2011
W.T. White Highschool 1999 — 2002
Signature Travel Services March 2013 - Present
VIP DESK.COM September 2010 - August 2012
Telvista Inc. July 2003 - September 2010
EMBASSY SUITES OUTDOOR WORLD November 1999 - January 2003
Skills
Proficient in Microsoft..., SABRE, Microsoft Word, Microsoft Excel, Call Centers, Customer Satisfaction, Training, Management, Leadership, Team Management, Account Management, Sales, Quality Assurance, Service Delivery, Employee Benefits, Fundraising, Lotus Notes, Hotels, Teamwork, Operations Management, Event Management, Access, Contract Negotiation, System Administration, Customer Service, Hospitality, Hotel Booking, Hospitality Industry
Education
Laguardia Community College 1992 — 1994
Associate Degree, Applied Sciences-Travel and Tourism
Francis Lewis High School 1989 — 1992
High School Diploma
United States Department of Defense July 2014 - Present
US Army September 2007 - Present
GE Capital January 2014 - July 2014
ColorWeb Printers, The Gazette Family of Companies March 2013 - December 2013
General Dynamics Information Technology January 2013 - March 2013
GEICO August 2012 - December 2012
Ready Mobile, LLC. November 2006 - August 2007
Telvista Inc. October 2005 - October 2006
Yellowbook May 2003 - May 2004
Heartland Express, Inc. August 2002 - May 2003
Skills
Human Resources, Networking, Customer Satisfaction, Training Delivery, Customer Service, Quality Assurance, Workforce Management, Employment Law, Higher Education, Instructor-led Training, Wireless Networking, Microsoft Office, U.S. Army Personnel..., Military Pay, U.S. Army Regulations, Training, Management, Call Centers, Employee Training, Team Building, Military, Leadership
Education
Walden University 2005 — 2007
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.67
U.S. Army Personnel Services Brigade 2014 — 2014
Certificate, Human Resouces Specialist
University of Iowa 2002 — 2004
Bachelor of Arts (B.A.), Psychology, 3.48
Kirkwood Community College 1998 — 2000
Associate of Science (A.S.), Pre-Engineering, 3.58
Henry H. Lind NCO Academy, JBLM, WA, USA 2011 — 2011
Certificate, Leadership, Commandant's List
Kirkwood Community College 2013 — 2014
Associate of Applied Science, Water Environmental Technology
US Army Signal School 2008 — 2008
Certificate, Satellite Communications Systems Operator-Maintainer (Tactical-1)
US Army Signal School 2008 — 2008
Certificate, JNN-N-KU-BAND Satellite Terminal Operator
U.S. Army Signal School 2007 — 2008
Certificate, Satellite Communications Systems Operator-Maintainer Common Core
Basic Combat Training, Fort Benning, GA, USA 2007 — 2007
Certificate, Combat, Successful
Comdata June 2012 - Present
T-Mobile February 2008 - March 2012
Telvista Inc. October 2006 - February 2008
Telvista Inc. February 2005 - October 2006
Clientlogic/Sitel January 2002 - January 2005
Dept. Wildlife and Fisheries May 2001 - December 2001
Skills
Employee Engagement, Call Center, Customer Service, Team Leadership, Management, Customer Satisfaction, Call Centers, Performance Management, Coaching, Training, Outsourcing, Program Management, Software Documentation, Workforce Management, Leadership, Sales, Troubleshooting, Customer Experience, Employee Training, Time Management, Process Improvement
Education
Mississippi State University 2000 — 2001
Forestry/Wildlife Management
Weir Attendance Center 1996 — 2000
Microsoft December 2012 - Present
Telvista Inc. July 2012 - December 2012
Skills
Computer Network..., Client Server...
Education
ITT Technical Institute-Richardson 2012 — 2014
A.A.S. Networking Systems and Administration, Network and System Administration/Cyber Security
Telvista Inc. March 2013 - Present
Real Page Inc. June 2012 - March 2013
Generation Work January 2010 - May 2011
InStar Services Group June 2009 - August 2009
Wachovia, A Wells Fargo Company June 2008 - August 2008
NATIONAL SEMICONDUCTOR CAFETERIA June 2006 - August 2007
One Stop Learning Shop February 2002 - June 2003
Skills
Data Entry, Time Management, Access, Payroll, Human Resources, Management, Invoicing, Customer Service, Customer Satisfaction, Employee Training, Sales, Marketing, Accounting, Filing, Personnel Management
Education
Prairie View A&M University 2005 — 2011
B.B.A., Business Management
Prairie View A&M University 2005 — 2011
B.B.A, Business Management
Quest Diagnostics August 2013 - Present
Randstad May 2013 - Present
Sprint Nextel September 2011 - August 2012
Telvista Inc. April 2011 - September 2011
CABLEVISION January 2007 - July 2008
IDT CORPORATION November 2005 - August 2006
Skills
Technical Support, Windows 7, Microsoft Office, Active Directory, Android, Blackberry, iPhone Support, Windows XP
Education
ITT Technical Institute-Arlington 2013 — 2015
Associate of Applied Science Degree, Network and System Administration/Administrator
Weequahic High School 1998 — 2001
HS Diploma, General Education
CompuCom July 2015 - Present
Sagitta Systems April 2015 - June 2015
Telvista Inc. May 2014 - April 2015
Col-Met Spray Booths June 2011 - July 2013
Aerotek Professional Services November 2008 - September 2010
Standex International February 2006 - November 2008
Texas Engineering Systems, LP November 2005 - February 2006
Madix Store Fixtures January 2001 - October 2005
Louisiana and Texas Army National Guard November 1989 - November 2001
Smith System June 1998 - December 2000
Skills
Product Design, AutoCAD, CAD, Solidworks, Sheet Metal, Manufacturing, Bill of Materials, Solid Edge, Inventor, Materials, Industrial Engineering, Engineering, Product Development, Metal Fabrication, SolidWorks, 3D, Training, Assemblies, Microsoft Office, Process Improvement, Management, Team Building
Education
ITT Technical Institute-Richardson 2014 — 2015
Associates of Applied Sciences, Network Systems Administration
University of Louisiana at Lafayette 1990 — 1997
Bachelor of Industrial Design, Product Design
My house September 2015 - Present
Key Energy Services February 2012 - September 2015
Cottonwood Financial October 2010 - November 2011
Telvista Inc. August 2004 - August 2010
AT&T Mobility September 2001 - September 2003
Quail Construction July 1997 - September 2000
Skills
Technical Support, Administrative..., Accounts Receivable, Outlook, SharePoint, Microsoft Office 2007, Microsoft Word, Office Administration, Data Entry, Microsoft Excel, Spreadsheets, Invoicing, Petroleum, Accounts Payable, Retail Banking, Wireless
Education
Midland College 1999 — 2000
Communication, Journalism, and Related Programs
Andrews High School 1995 — 1999
University of Baltimore September 2015 - Present
Telvista Inc. November 2014 - August 2015
Prairie View A&M University May 2014 - August 2014
Prairie View A&M University May 2013 - August 2013
Prairie View A&M University September 2011 - March 2013
Skills
Research, PowerPoint, AutoCAD Architecture, Microsoft Word, Data Entry, Illustrator, AutoCAD, Marketing, Critical Thinking, Photoshop, Microsoft Office, Recruiting, Microsoft Excel, Time Management, Public Speaking, Report Writing, Building Inspections, Micosoft Project, Technical Writing, Editing, Organizational skills, Prioritize Workload, Mentoring, Coordinating Meetings, Social Networking, Sketching, Drawing, Meeting Scheduling, Administrative..., Team Leadership
Education
University of Baltimore 2015 — 2017
Master of Science (M.S.), Nonprofit Management and Social Entrepreneurship
Prairie View A&M University 2010 — 2014
Bachelor's of Science, Construction Science
The LaSalle Group June 2015 - September 2015
Master Halco 2011 - 2015
Plus Group Inc November 2008 - December 2010
Telvista Inc. February 2008 - April 2008
Skills
Technical Support, Customer Service, Troubleshooting, Active Directory, Windows Server, Windows 7, Networking, Computer Hardware, Windows, Microsoft Office
Education
North Lake College 2011 — 2014
business administration, Business Administration and Management, General
El Centro College 2009 — 2011
Associate of Science (A.S.), Computer and Information Sciences, General
Stone Resources May 2014 - Present
Assa Abloy Hospitality; VingCard Elsafe October 2011 - April 2014
AT&T July 2011 - October 2011
Telvista Inc. September 2007 - June 2011
Skills
Hospitality, Hotels, Hospitality Management, Customer Service, Event Planning, Contract Negotiation, Microsoft Excel, Sales Management, Microsoft Office, Process Scheduler, New Business Development, Strategic Planning, Outlook, Hospitality Industry, Customer Satisfaction, Management
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2012 — 2013
Certificate, Patiserie and Baking
University of Texas at the Permian Basin 2007 — 2008
Youth Hostel Ministries Shelter Jordan May 2015 - September 2015
Judson University October 2014 - May 2015
Omron June 2014 - August 2014
Judson University July 2013 - May 2014
One Hope United April 2008 - May 2011
Telvista Inc. June 2007 - January 2008
Skills
Time Management, Customer Service, Nonprofits, Research, Outlook, Bilingual-English/Spanis..., Microsoft Excel, Microsoft Word, Teaching, PowerPoint, Facebook, Event Planning, Data Entry, Community Outreach, Access, Photoshop, InDesign, Illustrator
Education
Judson University 2011 — 2015
Business, Management, Marketing, and Related Support Services
UPIICSA 2007 — 2007
Teaching English as a Second or Foreign Language/ESL Language Instructor
Ector County April 2014 - Present
Ector County September 2013 - April 2014
Best Buy September 2011 - November 2011
Drug Screen Compliance Lou's Lab July 2011 - September 2011
Telvista Inc. March 2010 - September 2010
Telvista Inc. January 2009 - March 2010
Telvista Inc. January 2005 - January 2008
Skills
Information Technology, Software Installation, Customer Support, Customer Service, Customer Retention, Computer Maintenance, Help Desk Support, Technical Support, Software, Customer Satisfaction, Training, Computer Repair, Troubleshooting, Supervisory Skills, Software Quality..., Customer Experience, Long-term Customer..., Computer Hardware, Computer Security, Computer Proficiency, Supervisory Experience, Software Project..., Call Centers, Hardware, Information Systems, Windows 7, Active Directory, System Deployment, Team Leadership, Windows XP, Software Documentation, Microsoft Office, Microsoft Excel, Databases, Windows Server, Windows
Education
Odessa College 2005 — 2010
PC Programming and Internet Development - Level 1, Certificate of Technology
Ford Motor Company January 2015 - July 2015
Ford Motor Company January 2012 - December 2014
Ford Motor Company December 2009 - December 2011
Ford Motor Company January 2009 - November 2009
Ford Motor Company July 2008 - November 2008
Telvista Inc. August 2006 - July 2007
Skills
Product Development, Program Management, Six Sigma, Design Studio, Vehicles, Certified Green Belt, Automotive Engineering, Project Management, CAD, Engineering Management, Systems Thinking, Trade-off Analysis, Complex Systems, Uncertainty Analysis, Benchmarking, Business Decision Making, Participative Leadership, Global Cross-Functional..., Managerial Finance, Sensitivity Analysis, Risk Assessment, Competitive Analysis, Strategic Planning, Market Research, CNG, Business Case, Automotive, Cross-functional Team..., Engineering, Strategy, Product Design, DMAIC, Management, Leadership, Systems Engineering, SharePoint
Education
Massachusetts Institute of Technology 2013 — 2015
Master's Degree, System Design and Management, Candidate
Harvard Business School 2014 — 2014
MIT Cross-registered Graduate Course: "Design Thinking and Innovation", Human-Centered Design, Industrial and Product Design
Universidad del Valle de México 2008 — 2010
Bachelor of Engineering (B.E.), Mechatronics, Robotics, and Automation Engineering, Academic Excellence
MNK Infotech October 2011 - December 2011
Intechra November 2009 - January 2010
Premier Election Solutions April 2008 - December 2008
TelVista Inc January 2007 - March 2007
Dal-Tile Corporation June 1999 - July 2003
Skills
Testing, Laptops, Hardware, Troubleshooting, Linux, Databases, Unix, Manual Testing, SQL
Education
Keller Graduate School of Management 2009 — 2010
Masters, Business Administration
Keller Graduate School of Management of DeVry University 2006 — 2009
Masters, Information Systems Management
Texas A&M University-Commerce 2003 — 2006
Bachelor of Science, Computer Science
Eastfield Community College 2000 — 2003
Associate degree, Sciences
Event Wave Productions October 2014 - Present
Meeting Services, Inc. January 2008 - October 2014
Telvista Inc. September 2006 - June 2007
Provision Studios February 2006 - June 2007
Skills
Live Events, Pro Tools, AV, Sound Design, Sound, Audio Engineering, Live Sound, Sound Reinforcement, Professional Audio, Audio Editing, Audio Post Production, Stage Lighting, Projection
Education
Grossmont College 2009 — 2012
Associates in Audio Engineering, Communications
Diebold July 2015 - Present
Currently unemployed - seeking employment August 2014 - Present
NCR Corporation May 2007 - August 2014
Telvista Inc. October 2006 - May 2007
Skills
Testing, Quality Assurance, Test Planning, Test Cases, Analysis, Documentation, Networking, Microsoft Office, Leadership, Troubleshooting, Computer Hardware, Management, Vendor Management, Windows
Education
Remington College-Dallas Campus 2004 — 2007
Associate's degree, Computer and Information Sciences and Support Services
Dixie Electric, LLC. June 2014 - Present
Dixie Electric, LLC. May 2014 - June 2014
Ameritox June 2007 - November 2013
Telvista Inc. December 2004 - May 2006
Skills
Leadership, Data Entry, Customer Satisfaction, Training, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Account Management, Cross-functional Team..., Strategic Planning, Investigation, Time & Attendance, Computer Proficiency, Organizational..., Accounts Receivable, Account Reconciliation, Bank Reconciliation, Journal Entries, Accounting, Remote Deposit Capture, Microsoft Office, Outlook, Accounts Payable, Team Building
Education
University of Texas of the Permian Basin 2012 — 2015
Bachelor of Business Administration (BBA), Accounting
Odessa College 2004 — 2008
Associate of Science (AS), Criminology
Big Spring State Hospital September 2014 - Present
Sharyland Utilities April 2008 - August 2014
Telvista Inc. June 2005 - January 2008
Skills
Customer Service, Typing, 10 Key, Billing Systems, Cashiering
Education
University of Texas of the Permian Basin 2005 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Howard College 1992 — 1998
Associate of Arts and Sciences (A.A.S.), Computer Science and Education
ADT September 2013 - Present
Telvista Inc. December 2012 - September 2013
YMCA of Dallas August 2011 - August 2012
Skills
Technical Support, Security, Public Speaking, Customer Service, Social Media, Data Entry, Research
Education
Michigan State University 2007 — 2010
Interdisciplinary Studies
Cesar Chavez Academy High School 2003 — 2007
High School Diploma, General Studies
CompuCom September 2014 - Present
G6 Hospitality LLC July 2014 - Present
Experian March 2007 - April 2014
Telvista Inc. December 2001 - August 2004
Telvista Inc. January 2001 - December 2001
Skills
Web Design, Photography, Image Editing, Digital Photography, Graphics, Adobe Creative Suite, Customer Service, Windows operating..., Active Directory, Software Development, Microsoft Exchange, Basic windows skills on..., Computer Maintenance, Computer Repair, Computer Hardware, Microsoft SQL Server, Microsoft office all..., Web Design and creating..., Java Scripting, CCS style sheets, Basic Web Development..., PHP, Java, Image Manipulation, Illustration, Logo Design, Basic Data Base..., Dreamwever, Freehand,..., Digital Illustration, Digital Printing, Layout designing..., Quark Xpress, Basic PC Architecture..., basic programing and..., Digital Imaging, Website Development, Graphic Design, Software Installation, Microsoft Office, Microsoft Excel, Team Leadership, Troubleshooting
Education
University of Phoenix 2010 — 2013
Bachelor's Degree, Design and Visual Communications, Information Technology, 2.26
Remington College-Fort Worth Campus 2001 — 2003
Associate's Degree, Associate of Applied Art Digital Graphic Arts, 3.26
Telvista Inc. June 2013 - Present
Shell September 2014 - June 2015
Con Soleil February 2013 - June 2013
Skills
Troubleshooting, Call Centers, Customer Satisfaction, Customer Experience, Vendor Management, Software Installation, Training, Customer Service, Quality Assurance, Team Leadership, Service Delivery, Contact Centers, Management, Workforce Management, Recruiting
Education
Navarro College 2010 — 2012
Associate of Science (A.S.), Biology, General
Monitronics May 2015 - Present
Telvista Inc. August 2013 - May 2015
Walmart November 2011 - July 2013
Winn-Dixie April 2005 - September 2007
Skills
Customer Service, Microsoft Office, Microsoft SQL Server, Microsoft Visual Basic, computers, Microsoft Excel, Windows 7, Sales, Customer Satisfaction, Visual Basic, Databases, Help Desk Support, Visio, Management, Access, Networking, PowerPoint
Education
Nicholls State University 2006 — 2012
Bachelor's of Science, Computer Information Systems
John Ehret High School 2003 — 2006
High School Diploma
Light Tower Rentals, Inc. September 2014 - Present
Roywell Services, Inc. March 2014 - September 2014
Archer pressure pumping January 2014 - March 2014
rising star services March 2012 - December 2013
Blue Bell Creameries July 2008 - March 2012
Telvista Inc. October 2004 - July 2008
Skills
Pumps, Oil, Gas, Inspection, Onshore, Petroleum, Energy Industry, Heavy Equipment, Completion, Drilling, Energy, Natural Gas, Oilfield, Supervisory Skills, Upstream
Education
Howard Payne University 2001 — 2003
Pre-Engineering
Midland College 2000 — 2001
General Studies
UTPB October 2013 - December 2014
UTPB September 2012 - December 2014
Allsup's January 2013 - May 2013
Bush's Chicken June 2012 - September 2012
Pizza Hut October 2007 - February 2012
7-Eleven April 2007 - October 2007
Pizza Hut September 2005 - February 2007
Telvista Inc. August 2004 - July 2005
Odessa College September 2003 - April 2004
Pizza Hut June 2001 - September 2001
Skills
Teamwork, Work independently and..., Detail-Oriented, Checking for accuracy, Desire to learn and..., Collect Information, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Ubuntu, Cash Handling, Inventory, Adobe Photoshop, Listening, Self-Control, Conflict Resolution, Taking Responsability, Patient, Team Player, Trustworthy, Helps Others, Understands the big..., Troubleshooting, Taking Inventory, Planning, Safety Conscious, Flexible, Locate answers or..., Linux
Education
University of Texas of the Permian Basin 2011 — 2018
Bachelor's degree
Odessa College 2003 — 2013
Associate's degree
Odessa College 2003 — 2013
Associate's degree
Fossil Group, Inc. April 2015 - Present
TSS Photography April 2015 - August 2015
Apple August 2014 - January 2015
Sprint Nextel August 2012 - August 2014
Telvista Inc. June 2012 - August 2012
Convergent Resources, Inc. August 2009 - April 2012
Rid Of Junk April 2007 - August 2009
Target August 2006 - June 2008
Skills
Customer Service, Troubleshooting, Technical Support, Travel Photography, Digital Photography, Microsoft Office, Microsoft Word, Leadership, Analysis, Windows, Sales, OS X, Management, Android, Consumer Electronics, Microsoft Exchange, Consumer Behaviour, iOS, Mobile Technology, Mac OS X, Software Documentation, Cellular Communications, Mobile Communications, Mobile Applications, Social Media, Team Building, Team Leadership, Customer Satisfaction, Process Improvement, Microsoft Excel
Education
Martin Luther King Jr. High School 2000 — 2005
Georgia Perimeter College
Information Technology
UT Southwestern Medical Center June 2015 - Present
Telvista Inc. 2014 - 2015
Skills
Experienced in surgery:..., Fluoroscopy experience:..., Experienced with DR, CR..., Skilled in mobile and..., Healthcare, Healthcare Information..., Hospitals, Medical Imaging, Radiology
Education
El Centro College 2013 — 2015
Bachelors in Radiological Sciences, Radiologic Technology/Science - Radiographer
Boca Raton Community High School 1998 — 2002
High School
Pioneer Natural Resources Company May 2013 - Present
Pioneer Natural Resources Company February 2010 - May 2013
Ally Financial Inc. October 2005 - October 2009
Telvista Inc. July 2004 - February 2005
Sitel June 2002 - January 2004
West Corporation June 2000 - May 2002
Skills
Change Management, Management, Harassment, Employee Relations, Employee Benefits, Employee Training, New Hire Orientations, Mentoring, Recruiting, EEOC, ADA compliance, FMLA, Diversity Training, Strategic Planning, HIPAA, Organizational..., Affirmative Action, Risk Management, Business Partner..., Employment Law, Applicant Tracking..., HRIS, Build Strong Teams, Staff Development, Reduction in Force, Staff Retention, Customer Service, Safety, OSHA, Bilingual, Talent Management, Onboarding, HR Policies, Succession Planning, Internet Recruiting, Temporary Placement, Training, Performance Management, Talent Acquisition, Deferred Compensation, Employee Engagement, Interviews, Human Resources, College Recruiting, Sourcing, Taleo, PeopleSoft, Hiring, Job Descriptions, Payroll
Education
Denver Institue of Technology 1992 — 1993
Graduate Program, Hospitality Administration/Management
Odessa College
Técnica Administrativa Bal May 2011 - June 2014
Mead Johnson Nutrition September 2010 - May 2011
Telvista Inc. November 2007 - August 2009
Skills
Corporate Finance, Mergers & Acquisitions, Matlab, Stata, R, Visual Basic, Java, Bloomberg, Statistics, Applied Mathematics, Investments, Financial Analysis, Microsoft Office, Financial Modeling, Data Analysis, Finance, Valuation, Strategy
Education
Massachusetts Institute of Technology - Sloan School of Management 2014 — 2015
Master's Degree, Finance
Instituto Tecnológico Autónomo de México 2007 — 2012
Bachelor of Science (B.S.), Applied Mathematics, 9.3/10
Pier 1 Imports September 2014 - Present
Telvista Inc. July 2014 - September 2014
Murphy Oil August 2013 - August 2014
Education
Murray State College 2006 — 2010
Associate of Science (A.S.), Sociology
Telvista Inc. March 2014 - January 2015
Elaine's Kitchen January 2009 - June 2014
Park South YMCA September 2013 - March 2014
South Dallas Cultural Center 2005 - 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Teamwork, Research, Social Media, Public Speaking, Time Management, Event Planning, Leadership, Photoshop, Team Leadership, English
Education
Texas Woman's University 2012 — 2014
Bachelor of Science (BS), Biology, General
Mills College 2009 — 2011
Associate's degree, Mathematics
Telvista Inc. February 2007 - Present
Telvista Inc. February 2007 - Present
Northrop Grumman Corporation February 2006 - July 2006
Sprint May 2005 - February 2006
Fox Broadcasting Company October 2002 - May 2005
Skills
Instructional Technology, Instructional Design, Adult Education, Broadcast Television, Video Production, Instructor-led Training, Technical Training, Training Delivery, Learning Management..., Troubleshooting, Process Improvement, Management, Public Speaking, Leadership, Microsoft Excel, PowerPoint, Customer Service, Call Centers, Coaching, Customer Satisfaction, Microsoft Word, Team Building, Training
Education
North Carolina Agricultural and Technical State University 2004 — 2006
Master of Science (MS), Workforce Development and Training
University of North Carolina at Greensboro 1998 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies
WorkFlex Solutions June 2014 - Present
UnitedHealth Group July 2011 - April 2014
United Health Group November 2008 - July 2011
UnitedHealth Group November 2007 - November 2008
American Airlines September 2007 - November 2007
Compressor Systems, Inc. June 2006 - October 2006
Tall City Veterinary Hospital December 2005 - June 2006
Telvista Inc. July 2004 - December 2005
STARTEK June 2003 - June 2004
STARTEK June 2001 - June 2003
Skills
IEX Total View, eWFM, RTA, Workforce Planning, Call Centers, Quality Assurance, Training, Healthcare, Medicare, Process Improvement, Microsoft Excel, Microsoft Word, PowerPoint, Access, Baan
Education
Midland College 2005 — 2006
Associates Applied Science, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Nest January 2014 - August 2014
SimplexGrinnell October 2011 - March 2013
True Reflections Visual Tours November 2005 - July 2010
Technical Focus April 2008 - October 2008
Telvista Inc. September 2007 - February 2008
US Army July 1997 - November 2005
Skills
SQL, Networking, Databases, Computer Hardware, Server 2000-2008, HTML, HTML scripting, CSS, Office Apps, Microsoft Technologies, TCP/IP, Wireless, Military Doctrine, Telecommunications, SOX Compliancy, Asset Managment, Visio, Training, Technical Training, PL/SQL, Dreamweaver, Adobe, Asset Management, Software Documentation, Switches, VPN, Salesforce.com, Servers, System Deployment, Troubleshooting, Management, Laptops, VoIP, Customer Satisfaction, Security, Technical Support, Customer Service, Microsoft Office
Education
Lord Fairfax Community College 2010 — 2013
Associate of Applied Science, Database Admin Specialist, IT Foundations, Networking Spec, Networking Eng Prof
Oasis Tissue October 2013 - Present
Telvista Inc. 2005 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Electronic Filing, International Shipping, International Logistics, Inventory Control, Purchasing, Human Resources, Meeting Scheduling, Phone Etiquette, Multi-line Phone
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2011 — 2012
Culinary Arts/Chef Training
Imperial Valley College 2003 — 2006
International Business
Telvista Inc. August 2014 - February 2015
AT&T July 2013 - December 2013
RGIS Inventory Services April 2013 - May 2013
Gibson Household October 2010 - October 2011
Forgotten Harvest April 2007 - November 2008
TACOM - U.S. Army Detroit Arsenal June 2005 - December 2006
Skills
Research, Microsoft Project, Multisim, Digital Multimeter, Oscilliscope, Visual Studio, Microsoft Office, Soldering, Proview32, Breadboard, Function Generator, Pelles C IDE, Access, Electronics, MS Project, Multimeter, Troubleshooting, Windows
Education
ITT Technical Institute - Dearborn, MI (Present) 2011 — 2013
Associate's degree (March 2013), Electrical Engineering Technology, 3.62
Lawrence Technological University 2005 — 2008
N/A, Electrical Engineering and Computer Science
Redford High School 2001 — 2005
Diploma, N/A, 3.6
Titan Technology Distribution May 2015 - Present
Western States Lodging June 2014 - May 2015
Amazon November 2013 - March 2014
Yahoo! May 2013 - September 2013
Xerox February 2013 - May 2013
Marsee Foods September 2012 - December 2012
Hilton Downtown Portland August 2012 - September 2012
Florio Bakery July 2012 - August 2012
Stream International May 2010 - December 2011
Telvista, Inc April 2009 - March 2010
Skills
Public Speaking, Management, Cooking, Baking, PowerPoint, Training, Sales, Small Business, Microsoft Word, Social Media Marketing, Technical Support, Retail, Administrative..., Microsoft Office, Team Building, Marketing, Microsoft Excel, Restaurants, QuickBooks, Networking, Facebook, Invoicing, Customer Service, Creative Writing, Merchandising, Pastry, Legal Writing, 10 Key, Remote Access, Hospitality
Education
Le Cordon Bleu College of Culinary Arts-Portland 2011 — 2012
Certificate, Patisserie & Baking
New York Law School 1986 — 1989
J.D, Law
Baruch College 1979 — 1981
B.B.A, International Marketing
New York City Community College 1975 — 1977
A.A.S, Retail Business Management
Art & Design
Art & Design
T-Mobile October 2010 - June 2012
Telvista Inc. October 2008 - October 2010
Alliance Data May 2006 - April 2007
Skills
40 WPM, Microsoft Word, Microsoft Excel, Outlook, Siebel, Aspect, PowerPoint, Windows 7, Windows Vista, Access, QuickBooks, Microsoft Office, Microsoft Exchange, Remedy Ticketing System
Education
Arlington Career Institute 2013 — 2013
Human Resources Management/Personnel Administration, General
Prairie View A&M University 2003 — 2006
Early Childhood Education and Teaching
Justin F Kimball 1999 — 2003
Baylor Scott & White Health Careers February 2015 - Present
BaylorScott&White Health October 2013 - Present
BaylorScott&White Health October 2012 - October 2013
Baylor Health Care System May 2012 - October 2012
Telvista Inc. September 2010 - May 2012
Skills
Hospitals, EMR, Healthcare Information..., EHR, Healthcare, Critical Care, Healthcare Management, Patient Safety, Inpatient, Informatics, Technical Support, Help Desk Support, CPOE, HIPAA, Epic Systems, Software Documentation
Education
Monmouth University 2003 — 2007
Bachelor's degree, Marketing
Monmouth University 2003 — 2007
Bachelor's degree, Business Administration and Management, General
Capital One Auto Finance July 2012 - Present
Capital One Bank March 2009 - Present
AAA of Texas June 2006 - March 2009
AEGON April 2004 - June 2006
Telvista Inc. December 2003 - April 2004
DialAmerica Inc. May 2003 - December 2003
Veterans Administration Medical Center January 2003 - May 2003
Stream Global Services January 1998 - April 1998
Microsoft Inc. January 1997 - January 1998
Education
University of Oklahoma 1976 — 1978
Computer Technology
Oklahoma State University 1970 — 1972
Business Administration
Telvista Inc May 2008 - January 2009
EToys Direct November 2005 - January 2006
Wendys August 2004 - May 2005
Education
Norfolk State University 2010 — 2012
Norfolk State University
Bachelor Degree, Business Management
Allstate- Texas Republic Insurance Agency October 2014 - Present
CupATech July 2013 - Present
Denton City Nights June 2011 - Present
Allstate February 2014 - September 2014
21st Century Insurance August 2006 - February 2014
Telvista Inc. January 2006 - July 2006
Fry's Electronics August 2004 - December 2005
Skills
Social Networking, Windows, WordPress, Management, Sales, Blogging, Entrepreneurship, Online Marketing, Mac, Mac OS, Android, Networking, Blogger, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Public Speaking, Public Relations, Web Design, Training, Small Business, Internet Explorer, Chrome, Skype, Unix, Wireless Networking, Ustream, Inkscape, Google Docs, Google Drive, Customer Service, Leadership, Team Building
Education
University of North Texas 1995 — 1996
RTVF
Hardin-Simmons University 1993 — 1995
Time Warner Cable Media March 2014 - Present
Axiometrics August 2013 - February 2014
Terrermark A Verizon Company July 2012 - August 2013
Global Net Access January 2010 - July 2012
GNAX January 2010 - July 2012
Superior Group / L3 Communications October 2008 - December 2010
L- 3 Communications October 2008 - January 2010
Telvista Inc. December 2007 - September 2008
Ampco System Parking March 2005 - September 2008
Monitronics October 2003 - March 2005
Skills
Troubleshooting, VMware, Data Center, Cisco Technologies, Linux, Red Hat Linux, Project Management, Networking, Customer Service, Technical Support, Microsoft Office, Process Improvement, CompTIA A+ Certification, Windows, Cloud Computing, System Administration, DNS, IT Management, Security, Network Administration, Management, Windows Server, Active Directory, Microsoft Exchange, Hardware, Routers, Operating Systems, Virtualization, CentOS, Servers, Software Installation, SAN
Education
ITT Technical Institute-Richardson 2007 — 2009
Associate's degree, Computer Science, 3.0
Self Employed November 2014 - Present
The Results Companies April 2012 - January 2014
US Army September 2004 - September 2012
Telvista Inc. November 2005 - March 2007
Skills
Web Development, MongoDB, AngularJS, Node.js, SASS, JavaScript, Web Applications, HTML5, CSS, Customer Service, jQuery, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop, Troubleshooting, HTML
Education
Free Code Camp 2014 — 2015
Full Stack Web Development, Computer Software Engineering
Old Dominion University 2007 — 2008
Cumputer Engineering
Tunstall High School 1999 — 2003
ServiceMax March 2013 - April 2014
Astadia February 2003 - March 2013
Telvista Inc. 1997 - 2003
CompuCom 1992 - 1996
Skills
Salesforce.com, Quality Assurance, Management Consulting, Project Management, Cloud Computing, Force.com, Sales Process, Leadership, SFDC, Enterprise Software, Training, SaaS, Salesforce.com..., Marketing Automation, Professional Services, CRM, Consulting, Integration, Business Intelligence, Business Analysis, Business Process, Strategy, PaaS, Requirements Analysis, SDLC
Education
Houghton College 1989 — 1991
Capital One February 2009 - January 2012
Verizon February 2005 - June 2007
Telvista Inc. February 2001 - February 2005
Education
Fort Lewis College 1989 — 1993
ba, mathematics
Telvista Inc. September 2005 - Present
Telvista 2005 - Present
Stream International 1996 - 2002
Skills
Call Center, Technical Support, Troubleshooting, Customer Satisfaction, Contact Centers, Computer Hardware, Contact Center..., Contact Center..., Vendor Management, Help Desk Support, XP, Customer Experience, Networking, Wireless Networking, Service Delivery, Leadership, VoIP, Process Improvement, Outsourcing, Telecommunications, Customer Support, Customer Retention, Operations Management, Quality Assurance, Training, System Deployment, Management, Software Documentation, Employee Training, Team Leadership, Technical Training, Laptops, Team Management, Windows, Business Process..., Performance Management, Hardware, System Administration, Software Installation, Call Centers
Education
R.L.Turner 1971 — 1974
Richland Community College
Texas Tech University
The University of Texas at Arlington
Randstad November 2012 - Present
Royal Caribbean International February 2011 - November 2012
Securus Technologies, Inc March 2010 - July 2010
CUNA Mutual Group July 2006 - March 2010
Accenture, Inc February 2004 - July 2006
Telvista, Inc August 2002 - February 2004
SBC Telecom, Inc February 2001 - August 2002
JP Morgan Chase, Inc September 1994 - February 2001
Skills
Workforce Management, MS Office Suite, Access, Six Sigma, IEX, Excel, eWorkforce Management, Verint, Avaya CMS, Nortel, Minitab, PeopleSoft, Business Analysis, Vendor Management, Training, Customer Service, Avaya, Analysis, Time Management, Process Improvement, Call Centers, Cross-functional Team..., Performance Management, Business Process..., Contact Centers, Microsoft Office, Management, Microsoft Excel, Data Analysis, Software Documentation, Strategy, Human Resources, Temporary Placement, Recruiting, Contract Negotiation, Leadership, Change Management, Coaching, Contract Management, Forecasting, Strategic Planning, Team Building, Employee Relations, Process Scheduler, Workforce Planning, Project Planning, BPO, Outsourcing, Operations Management, Continuous Improvement
Education
Franklin University 1994 — 2015
Bachelor's degree, Business Administration and Management, General
Napa Senior High 1980 — 1983
HS Diploma, Business Math
The Ohio State University
Undergraduate
Telvista Inc. September 2014 - Present
Telvista March 2007 - September 2014
Telvista 2005 - 2006
America Online 2002 - 2005
Skills
Call Center, Call Centers, Employee Relations, Workforce Management, BPO, Outsourcing, Customer Satisfaction, Vendor Management, Contact Centers, Performance Management, Process Improvement, Operations Management, Training, Coaching, Team Management, Talent Acquisition, Contact Center..., CRM, Team Leadership, Employee Engagement, Customer Experience
Education
Liberty University 2010 — 2012
Master of Arts (M.A.), Management & Leadership
Strike Brewing Co. December 2014 - August 2015
1111 Technology February 2007 - November 2014
1111 Technology August 2006 - February 2007
Telvista Inc. April 2002 - July 2006
CompUSA 2000 - 2002
Kleen Environmental Services June 1998 - April 2000
Skills
Start-ups, Product Development, SaaS, Project Management, Analytics, Call Centers, Strategic Partnerships, Vendor Management, Strategic Planning, Entrepreneurship, Customer Retention, Business Development, Recruiting, Outsourcing, Consulting, Certified Scrum Master..., PMP, Product Management, Digital Strategy, E-commerce, Business Analysis, Digital Marketing, P & L Ownership, Financial Projection, Product Launch, Call Center, CRM Integration, Manage Client..., Operational Enhancements, C Level Negotiations, Strategic Alliances, Contract Management, Scope Management, Legal Documents, Campaign Strategies, Authentication Systems, Sales Operations, Employee Management, Process Improvement, DoD, Revenue Modeling, Revenue Enhancement, Monetization, Payment Systems
Education
Radford University 1900 — 2000
Bachelor of Science (B.S.), Biology, General
coronado
PARI Olefins - Winzen Plant January 2013 - June 2013
Rock House Company October 2011 - February 2012
Telvista Inc. August 2005 - October 2011
Skills
Process Improvement, Customer Service
Education
Los Angeles City College 1985 — 1987
Associate in Arts, para legal - psychology dept.
Miami Military Academy 1965 — 1971
High School Diploma, High School Curriculum
Telvista Inc. March 2014 - Present
RGIS July 2011 - June 2014
Skills
Accounting, Data Entry, Microsoft Office, Outlook, Apparel, Access, Time Management, PowerPoint, Microsoft Word, Teamwork, Retail, Inventory Management, Forecasting, Microsoft Excel, Merchandising, Photoshop, Graphic Design
Education
The University of Texas at Dallas 2008 — 2010
Bachelor's degree, Arts and Technology
El Centro College 2003 — 2008
Associate's degree, Arts
Volt June 2015 - Present
Randstad Technologies US May 2013 - June 2015
Telvista Inc. May 2012 - April 2013
First Convenience Bank December 2011 - April 2012
First Convenience Bank August 2011 - March 2012
1st National Bank September 2010 - March 2011
1st National Bank November 2009 - September 2010
Skills
banking, Banking, Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Printer Drivers, Sound Cards, Network Interface Cards, Ipconfig, Optical Drives, Hardware Installation, Software Updates, Desktop Optimization, Loans, Accounts Payable, Microsoft Office, Team Building, Recruiting, Customer Service, Technical Support, Sales, Team Leadership, Leadership, Windows, Help Desk Support, Windows 7, Call Centers, Training
Education
Illinois College 2006 — 2008
BS, Management Information Systems
MacMurray College
US Navy May 2014 - Present
US Navy Reserve February 2011 - May 2014
CoreLogic December 2013 - April 2014
SYNCREON November 2012 - October 2013
DaVita SOURCE December 2010 - July 2011
Telvista Inc. July 2010 - December 2010
Fresenius Medical Care October 2007 - May 2010
United States Air Force May 2003 - May 2005
Skills
Patient Safety, Healthcare, Direct Patient Care, Microsoft Office, Customer Service, Clerical, Public Speaking, AMS360, Gateway Portal, DTS, Patient Education, Payroll, Project Planning, Logistics
Education
Richland Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Assurant Solutions March 2006 - Present
Assurant Solutions February 2006 - Present
Heights Baptist Church 2011 - 2012
Telvista Inc. November 2005 - February 2006
Comp USA March 2005 - October 2005
Fry's Electronics December 2003 - February 2005
J.C. Penney November 2002 - December 2003
Kroger January 2001 - July 2003
Nortel Networks August 2000 - December 2000
Skills
Call Center, Insurance, Lotus Notes, Customer Service, Technical Support, Customer Satisfaction, Software Documentation, Customer Support, Troubleshooting, Outlook, Customer Experience, TCP/IP, Call Centers
Education
The University of Texas at Dallas 1999 — 2001
Bachelor of Science, Computer Science
Richland College 1996 — 2001
General Studies
Hi-Tek Computing LLC April 2005 - Present
MEDHOST October 2013 - July 2014
Happy Computer November 2003 - April 2005
Compucom Systems September 2003 - January 2004
Telvista Inc. November 2002 - September 2003
Keith Products LP June 2002 - November 2002
Cessna Aircraft Company March 2000 - July 2001
Cessna Aircraft Company August 1997 - March 2000
Cessna Aircraft Company June 1996 - August 1997
Skills
Active Directory, Customer Service, Management, Microsoft Office, Network Administration, Sales Management, Software Installation, Technical Support, Testing, Troubleshooting, Windows, Wireless Networking, Networking, Printers
Education
Kansas State University 1993 — 1996
FAA Airframe and Powerplant Certificate, Aviation Maintenance Technology
Boxer Property August 2012 - December 2012
Telvista Inc. April 2012 - August 2012
Herzing University November 2009 - May 2010
Skills
PowerPoint, Microsoft Office, Research, Social Media, Troubleshooting, Windows, Facebook, Computer Hardware, Critical Thinking, Social Networking, Network Administration, Mac OS, Remote Desktop, Active Directory, Networking, Switches, Routers, Cisco IOS, Windows Server, VMware, Help Desk Support, VPN, Call Centers, Customer Service, Microsoft Exchange, Security, Technical Support, OS X, Wireless Networking
Education
Herzing University 2008 — 2014
Bachelor of Science (B.S.), Information Technology
University of Wisconsin-Platteville 2005 — 2007
Psychology
Madison Area Technical College 2003 — 2003
Certificate, Nursing Assistant
North American Title June 2014 - February 2015
Data Quick Title January 2013 - December 2013
First American Title April 2012 - December 2012
Bank of America May 2011 - March 2012
Neiman Marcus August 2009 - May 2010
Net-Maze September 2004 - February 2009
Telvista Inc. June 2003 - August 2004
Dr. King Family Medical Practice December 2003 - April 2004
Dynamex November 2002 - April 2003
Stream International January 1999 - June 2002
Skills
Outlook, Customer Service, Filing, SAP, Microsoft Office, Microsoft Excel, QuickBooks, DOS, Windows, Quicken, IBM iSeries, Oracle, Novell Netware, uPortal, AS400, iPortal, SAP SRM, Excel, ILA, Aspect, Win32, Time Management, Simplifile, Blitz, Ramquest, FAST ESP, SoftPro, HUD, VA Loans, Loan Modifications, Escrow, RESPA
Education
PCI Health Training Center 2006 — 2007
Medical Assistant, Medical/Clinical Assistant
Conifer Health Solutions 2006 - 2010
Telvista Inc 2004 - 2006
Alliance Data 1998 - 2004
Education
Howard University
BA, English and Education
Odessa College October 2013 - Present
Light Tower Rentals, Inc. April 2012 - June 2013
NetWest Online July 2010 - April 2012
contract work February 2012 - March 2012
Netwest Online July 2010 - March 2012
Odessa College January 2011 - May 2011
Telvista Inc. March 2010 - July 2010
Skills
Troubleshooting, Software Installation, Cabling, Wireless Networking, IP Networking, Computer Hardware, Network Hardware, Cable Management, Linux, Team Building
Education
University of Texas of the Permian Basin 2012 — 2016
Business Administration and Management, General, 3.0
Odessa College
General Studies
Telvista Inc. September 2011 - Present
Empower Software Solutions November 2007 - December 2010
Triangle Tech June 2008 - September 2010
Kforce Inc. July 2007 - October 2007
CIT June 2004 - June 2007
KB Toys October 2001 - January 2004
KBkids.com January 2001 - January 2004
Skills
Applicant Tracking..., Data Entry, Customer Service, Talent Acquisition, Payroll, Team Building, ADP Payroll, PeopleSoft, Accounts Receivable, Human Resources, Recruiting, Management, Benefits Administration, Insurance, Microsoft Excel, Accounting, Employee Relations, Call Centers, General Ledger, HRIS, Credit, Software Documentation, Onboarding, Retail, Microsoft Office
Education
Old Dominion University 1999 — 2000
Chemistry
Telvista Inc. January 2011 - Present
Gap Inc./Banana Republic November 2009 - November 2009
IDC-MCS March 2008 - June 2008
Skills
Project Management, Microsoft Office, Java, C++, HTML, Photoshop, Windows, SQL, JavaScript, Microsoft Excel, C
Education
Instituto Tecnológico de Tijuana 2010 — 2014
Universidad autonoma de Baja California 2005 — 2009
Fujitsu North America January 2014 - Present
Fujitsu North America December 2013 - Present
Live Nation Entertainment December 2012 - December 2013
Telvista Inc. August 2011 - December 2012
Hunt Mortgage Group September 2007 - March 2010
Education
University of Phoenix
North Central Texas College
Living Heritage Academy
UnitedHealth Group May 2015 - Present
Convergys March 2014 - April 2015
Veredus August 2013 - November 2013
Health Management Systems (on assignment from RPC) December 2012 - August 2013
Telvista Inc. November 2011 - October 2012
Walmart Stores, Inc May 2010 - June 2011
Skills
Research, Call Centers, Technical Support, Windows 7, Customer Service, Microsoft Office, Troubleshooting, Computer Hardware, Information Technology, Loans
Education
University of Texas at Dallas - Naveen Jindal School of Management 2015 — 2019
Master of Science (M.S.), Information Technology and Management
Hendrix College 2006 — 2010
Bachelor of Arts, History
Universidad de Monterrey 2009 — 2009
Exchange Program
Baylor University Medical Center November 2003 - Present
Telvista Inc. September 2000 - February 2001
American Airlines January 1997 - September 2000
Skills
insurance verification, Customer Service..., Shorthand, medical claims & billing, Customer Service, Data Entry, Databases
Education
Osmania University 1983 — 1986
Bachelor of Arts (B.A.), Business/Managerial Economics
Osmania University 1983 — 1986
Bachelor's degree, BUSINESS MANAGEMENT, ECONOMICS & HISTORY
Telvista Inc. 2009 - 2011
Realtime Results 2007 - 2008
Walmart 2005 - 2006
TeleTech 2001 - 2003
Education
Jones International University 2009 — 2011
Masters, Project Management
Northwood University
Bachelors, Business Admin
CSC October 2007 - Present
Telvista Inc. May 2006 - April 2007
Wyndham International August 2004 - April 2006
Footstar June 2000 - August 2002
JustForFeet World Headquarters August 1998 - June 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Teaching, Software Documentation, Windows 7, Help Desk Support
Education
Kaplan University 2012 — 2016
Bachelor's degree, Human Services, General
University of Phoenix 2012 — 2016
Bachelor's degree, Human Development, Family Studies, and Related Services, Undergraduate
Northlake Community College 2010 — 2011
Fidelity Investments September 2007 - Present
Telvista Inc. April 2005 - September 2007
Danville Public Schools October 2002 - December 2004
Education
Western Governors University 2012 — 2015
Bachelor's Degree, Mathematics Teacher Education, 5-9
James Madison University 1996 — 2000
Bachelor's Degree, Management
First Command Financial Services January 2008 - Present
Telvista Inc. March 2007 - October 2007
Skills
Instructional Design, Captivate, Needs Analysis, E-Learning, Blended Learning, Instructor-led Training, ADDIE, Project Management, Learning Management, SnagIt, Technical Writing, Visio
Education
Nova Southeastern University 2007 — 2009
Master of Science (MS), Technology in Education
The Art Institute of Atlanta 1999 — 2001
Associate of Arts (AA), Mutlimedia Design
Enterprise Products August 2013 - Present
Oxy August 2012 - August 2013
Clayton Williams Energy January 2012 - June 2012
Sapphire Technology March 2011 - September 2011
Abacus Computers August 2009 - February 2011
Texas Computer Solutions March 2008 - August 2009
Telvista Inc. March 2007 - March 2008
BJB Company May 2006 - March 2007
Best Buy August 2005 - January 2006
Best Buy August 2004 - August 2005
Skills
Computer Hardware, Laser Printers, Technical Documentation, Computer Security, Computer Maintenance, Computer Repair, Microsoft Excel, Microsoft Word, Troubleshooting
Education
UTPB 2005 — 2006
Psychology
Midland College 2004 — 2005
Information Technology
Pecos High School 2001 — 2004
Texas Early Graduate, 3.7
Telvista, Inc July 2011 - December 2011
Faith Christian Academy July 2010 - March 2011
TeamHOT, Inc May 2004 - July 2010
Domino’s Pizza January 1997 - September 1998
Education
Houston Baptist University 1997 — 2003
Bachelor's degree, Business Administration and Management, General, 3.0
Xerox April 2014 - Present
Randstad Technologies US November 2013 - Present
Telvista Inc. October 2012 - November 2013
Verizon 2005 - 2007
Skills
Windows Server, Customer Service, PC Architecture, VoIP, Cisco Routing &..., Microsoft Office, Visio, Packet Tracer, Technical Support, Help Desk Support, Troubleshooting, Networking, Active Directory, Vendor Management, Windows 7, Computer Hardware, Windows XP, Windows
Education
DeVry University-Texas 2010 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator
RadioShack July 2013 - Present
AT&T September 2006 - December 2010
Telvista Inc. August 2002 - April 2005
Skills
Switches, Hardware, Troubleshooting, DSL, Networking, Cisco Technologies, Technical Support, VPN, Routers, LAN-WAN, Training, System Deployment, Wireless Networking, Cisco IOS, System Administration, Customer Service, Microsoft Office, Leadership, Team Leadership, Microsoft Excel, Strategic Planning, Windows, PowerPoint, Microsoft Word, Windows 7
Education
ITT Technical Institute-Arlington 2010 — 2012
Telvista Inc. February 2014 - Present
Telvista Inc. July 2007 - January 2014
Telvista Inc. September 2006 - July 2007
Skills
Troubleshooting, Software Installation, Call Centers, Technical Support, XP, Access, SharePoint, Windows, Microsoft Excel, SQL, Crystal Reports, Windows XP, MS Excel Pivot Tables, SSIS, Avaya, Rockwell, Crystal Enterprise, XML, HTML, JavaScript, Visual Basic, Avaya Technologies, Customer Satisfaction
Education
Liberty University 1996 — 2001
Bachelor's degree, Music Teacher Education
Telvista Inc. November 2010 - Present
Telvista Inc. February 2010 - November 2012
Irving Holdings Inc. June 2011 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java
Education
Mountain View College 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies, 3
Kforce Technical Staffing October 2012 - February 2015
The A List at Ashby Staffing August 2012 - August 2012
AppleOne October 2011 - March 2012
Advanced Pain Relief January 2011 - March 2011
Telvista Inc. June 2008 - August 2009
Skills
Networking, Technical Support, Software Installation, Customer Service, Time Management, Wireless Networking, Windows 7, Troubleshooting, Windows XP, Help Desk Support, Active Directory, Computer Hardware, Accounting, Insurance, Hardware, Printers
Education
Kaplan College-San Antonio 2010 — 2011
n/a, Medical Billing and Coding, 3.1
Permian High School 2001 — 2004
NA, NA
Texas Health Resources September 2014 - March 2015
Bank of Texas January 2014 - August 2014
Menlo Worldwide October 2013 - December 2013
Baker Hughes February 2013 - August 2013
Pitney-Bowes November 2011 - October 2012
Bancomer Transfer Services May 2009 - September 2010
Exterran October 2008 - December 2008
Telvista Inc. December 2007 - August 2008
Raymond Turco & Associates November 2002 - January 2008
Office Depot March 2005 - December 2005
Skills
Help Desk Support, Troubleshooting, Windows 7, Customer Service, Technical Support, Software Installation, Information Technology, Training, Microsoft Office, Printers, Windows XP, Critical Thinking, Computer Hardware, A+ Certified, Unix, Linux, Visio, Data Entry, Warehousing, Software Documentation, Inventory Control, Internet, Shipping, Mailroom Operations, Dreamweaver, Data Migration, Desktop Imaging, File Archiving, Type 50 WPM, 8000 KPM, Field Service, Desktop Application..., Operating Systems
Education
Lone Star College System 2011 — 2013
Associate of Applied Science, Computer Network Specialization-Microsoft, 3.53
DeVry University-Texas 2005 — 2007
Bachelor of Science in Business Administration, Business Information Systems, 3.02
Mountain View College 1998 — 2004
Associate in Sciences (A.S.), General Studies, 2.93
First American Payment Systems 2010 - 2012
Telvista Inc. August 2005 - May 2007
Education
Northeast Texas Community College 2000 — 2002
Associate of Science (A.S.), Computer Science
Fujitsu May 2013 - Present
Telvista Inc. August 2010 - February 2012
Skills
Computer Repair, Printers, Blackberry, Windows 7, Windows Server, Technical Support, Visual Basic, Computer Maintenance, WiFi, Level 1, iPhone, Windows XP Pro, VPN, Typing, Remote Troubleshooting, Microsoft Office, Internet Explorer, Help Desk Support, Color Printing, Windows XP, 100+ WPM Typing speed, C++, Visual C#, Multi Tasking, OpenGL, Active Directory, Computer Hardware, Microsoft SQL Server
Education
Eastfield College 2001 — 2002
West Mesquite High School 1996 — 2000
Telvista Inc. February 2009 - Present
US Navy March 2007 - November 2008
Bullion Registrars Limited January 2002 - December 2006
Skills
Accounting, Customer Service, Customer Experience, Auditing, Customer Support, Technical Support, Remote Troubleshooting, Level 1 & 2, Troubleshooting, Human Resources, Program Management, Financial Statements
Education
Richland College 2010 — 2012
Associate's degree, Accounting, 3.4
Amazon March 2014 - February 2015
Agensys Corporation February 2014 - March 2014
Alcon, a Novartis company September 2009 - January 2014
Army National Guard August 2008 - August 2009
Telvista Inc. June 2007 - March 2008
Skills
Networking, Information Technology, Computer Repair, Security Clearance, Security, DoD, Military Experience, Leadership, Military Operations, Training, Hardware Installation, Software Installation, Customer Service, Strategic Planning, Microsoft Word, Windows XP, Windows 7, Windows 8, Mobile Andriod & Tablets, Mobile Devices, Microsoft Office, Microsoft Outlook, Microsoft Excel, Retail, Assembler, Video Production, Music Production, Problem Solving, Technical Support, so
Education
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill 2015 — 2015
Network Administrator Professional, Network and System Administration/Administrator, A
Iron Mountain February 2013 - Present
Telvista Inc. October 2011 - July 2012
PNC May 2010 - July 2011
Education
Western Michigan University 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
ITT Technical Institute-Troy 2007 — 2009
Mechanical Engineering
Telvista Inc. January 2013 - Present
Telvista Inc. 2013 - 2013
Education
University of Phoenix 2010 — 2013
Bachelor of Applied Science (BASc), Business Administration and Management, General
Everest College-Dallas 2009 — 2010
Associate of Science (A.S.), Medical Insurance Coding Specialist/Coder
BlueCross BlueShield of South Carolina May 2013 - Present
RDY Resource Group August 2012 - May 2013
Innovative Staffing January 2012 - July 2012
Telvista Inc. August 2010 - December 2011
Intellicare July 2008 - February 2010
Mental Health Network September 2007 - July 2008
Skills
MS Word, MS Excel, MS Powerpoint, MS Publisher, WPM-40-50, Siebel, BMC Remedy
Education
Grantham University 2014 — 2018
Bachelor's degree, Health/Health Care Administration/Management
North Garland High School 2000 — 2004
Diploma, 3.2
IBM March 2007 - January 2010
Stream Global Services September 2005 - February 2006
Manpower Professional July 2005 - September 2005
Telvista Inc. July 2003 - January 2005
Software Spectrum June 2002 - June 2003
Education
Remington College 2001 — 2002
Associate Degree; Associate of Applied Science, Computer Information Systems
Telvista Inc. January 2015 - Present
Skills
Customer Service, Microsoft Office, Retail, Sales, Microsoft Excel, Management, Leadership, Microsoft Word, PowerPoint, Inventory Management
Education
University of Phoenix
Psychology
Jarvis Christian College
computer information system
Medical Center Health System May 2012 - December 2012
UPS October 2008 - January 2012
Telvista Inc. October 2007 - August 2008
Albertsons March 2007 - October 2007
Skills
Effective written and..., Working knowledge of..., Customer Service, Bilingual..., Cashiering
Education
University of Texas of the Permian Basin 2012 — 2016
Odessa College 2009 — 2012
Associate in Applied Science, Nursing
Telvista Inc. January 2012 - Present
Wing Financial Services January 2010 - July 2010
UPS January 2005 - January 2010
Education
ITT Technical Institute 2013 — 2015
Bachelor Degree, Project Management
ITT Technical Institute-Richardson 2013 — 2015
Associate's degree in Electrical Engineering, Project Management
ITT Technical Institute 2011 — 2013
Associates of Applied Science, Electrical Engineering Technology
Telvista Inc. March 2009 - Present
Stage Stores 2008 - 2009
Skills
Internet technical..., Television technical..., Land Line Technical..., Recruiting, Supervisory Skills, Escalation Resolution, Employee Training, Sales, Customer Service, Customer Service...
Education
Henderson State University 2005 — 2009
Music Education, A
Pleasant Grove High School, Texarkana, Texas 2001 — 2005