Telvista Inc.
Industry: Company
DescriptionHeadquarters: Dallas, Texas, United States Founded: 1997
Telvista Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Telvista Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Telvista Inc. Employees
Employee
Years
Job
Industry
Alicia Burt Alicia Burt's Telvista Inc. Experience April 2005 - May 2006
Job Claims Examiner/ Adjuster at Citi
Industry Financial Services
Experience
Citi October 2007 - Present
Brinks Home Security May 2006 - October 2007
Telvista Inc. April 2005 - May 2006
Skills
Customer Service, Data Entry, Skilled Multi-tasker, Multi-task & Handle..., Community Organizing, Research, Filing, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Administrative..., Problem Solving, Claims Investigations, Insurance Adjusting
Education
Tarrant County College 2014 — 2014
Citi October 2007 - Present
Brinks Home Security May 2006 - October 2007
Telvista Inc. April 2005 - May 2006
Skills
Customer Service, Data Entry, Skilled Multi-tasker, Multi-task & Handle..., Community Organizing, Research, Filing, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Administrative..., Problem Solving, Claims Investigations, Insurance Adjusting
Education
Tarrant County College 2014 — 2014
sylvester odhegba sylvester odhegba's Telvista Inc. Experience August 2010 - January 2011
Job Technical Support Engineer at Palo Alto Networks
Industry Information Technology and Services
Experience
Palo Alto Networks January 2013 - Present
AT&T January 2011 - January 2013
Telvista Inc. August 2010 - January 2011
Skills
Cisco Technologies, Web Design, Operating Systems, Virtualization, Structured Cabling, Network Design, Network Administration, Wireless Networking
Education
University of Benin 1999 — 2005
Bachelor of Engineering (BEng), Computer Engineering
College of Arts and Sciences Portharcourt 1999 — 2000
A Level, Science
Palo Alto Networks January 2013 - Present
AT&T January 2011 - January 2013
Telvista Inc. August 2010 - January 2011
Skills
Cisco Technologies, Web Design, Operating Systems, Virtualization, Structured Cabling, Network Design, Network Administration, Wireless Networking
Education
University of Benin 1999 — 2005
Bachelor of Engineering (BEng), Computer Engineering
College of Arts and Sciences Portharcourt 1999 — 2000
A Level, Science
FRANK GUERRERO FRANK GUERRERO's Telvista Inc. Experience December 2010 - October 2011
Job Tech Support at teleNetwork
Industry Construction
Experience
teleNetwork October 2014 - Present
Electronic Recyclers International, Inc. March 2014 - Present
DC Contractors & Services April 2012 - February 2014
Telvista Inc. December 2010 - October 2011
Telvista Inc. December 2010 - September 2011
Grapevine Dodge Chrysler Jeep March 2008 - March 2010
Grapevine Chrysler Jeep Dodge April 2008 - April 2009
Harris Acoustical January 2006 - January 2007
Education
The University of Texas at Arlington 2013 — 2014
Specialist in Safety & Health, OSHA
The Academy Of Irving 2004 — 2008
High School Diploma, 12th
teleNetwork October 2014 - Present
Electronic Recyclers International, Inc. March 2014 - Present
DC Contractors & Services April 2012 - February 2014
Telvista Inc. December 2010 - October 2011
Telvista Inc. December 2010 - September 2011
Grapevine Dodge Chrysler Jeep March 2008 - March 2010
Grapevine Chrysler Jeep Dodge April 2008 - April 2009
Harris Acoustical January 2006 - January 2007
Education
The University of Texas at Arlington 2013 — 2014
Specialist in Safety & Health, OSHA
The Academy Of Irving 2004 — 2008
High School Diploma, 12th
Joshua Wisehart Joshua Wisehart's Telvista Inc. Experience 2013 - 2013
Job Information Technology/Support
Industry Information Technology and Services
Experience
SBS Proactive July 2013 - Present
Telvista Inc. 2013 - 2013
Skills
Technical Support, Computer Hardware, Troubleshooting, System Administration, Windows 7, Servers, Windows Server, A+ Certified, Active Directory, Windows XP, Disaster Recovery, Operating Systems, MTA OS Fundementals, Hyper-V, Backup Exec, Terminal Services
Education
University of Phoenix 2011 — 2015
SBS Proactive July 2013 - Present
Telvista Inc. 2013 - 2013
Skills
Technical Support, Computer Hardware, Troubleshooting, System Administration, Windows 7, Servers, Windows Server, A+ Certified, Active Directory, Windows XP, Disaster Recovery, Operating Systems, MTA OS Fundementals, Hyper-V, Backup Exec, Terminal Services
Education
University of Phoenix 2011 — 2015
Deron Brown's Telvista Inc. Experience February 2013 - September 2013
Job Avidly seeking employment
Industry Electrical/Electronic Manufacturing
Experience
Gamestop ROC October 2013 - May 2015
Telvista Inc. February 2013 - September 2013
Wal-Mart November 2009 - September 2012
Convergys Corporation November 2007 - May 2008
Skills
Matlab, Microsoft Office, POS, Soldering Iron, Rotating Equipment, Multimeter, Oscilloscope, Power Supplies, Breadboard, Interpersonal Skill, Multi Tasking, High Organizational..., Networking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2012
Bachelor of Science (B.S.), Electronics Engineering Technology
Gamestop ROC October 2013 - May 2015
Telvista Inc. February 2013 - September 2013
Wal-Mart November 2009 - September 2012
Convergys Corporation November 2007 - May 2008
Skills
Matlab, Microsoft Office, POS, Soldering Iron, Rotating Equipment, Multimeter, Oscilloscope, Power Supplies, Breadboard, Interpersonal Skill, Multi Tasking, High Organizational..., Networking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2012
Bachelor of Science (B.S.), Electronics Engineering Technology
Oscar E. Castro Oscar E. Castro's Telvista Inc. Experience June 2009 - July 2010
Job HR and Organizational Development Manager at Milholland Electric and Solar Inc
Industry Staffing and Recruiting
Experience
Milholland Electric and Solar Inc August 2015 - Present
Home In The Hive January 2013 - Present
Greenpeace March 2015 - April 2015
TakeLessons.com July 2012 - July 2013
TakeLessons.com March 2012 - June 2012
TakeLessons.com June 2011 - March 2012
Telvista Inc. June 2009 - July 2010
Telvista Inc. June 2007 - July 2009
Telvista Inc. June 2006 - June 2007
Skills
Recruiting, Training, Leadership, Management, Customer Service, Interviews, Social Media, Start-ups, Call Centers, CRM, Social Networking, Talent Management, Sales, Marketing, Analysis, Coaching, Team Leadership, Spanish, Team Building, Employee Training, Account Management, Quality Assurance, Customer Experience, Project Management, Performance Management, Social Media Marketing, Organizational..., Time Management, New Hire Orientations, Talent Developer, Outsourcing, Event Planning, Windows, Call center start-up, Customer Retention, Teaching, Analytics, Call Center, Call Center Quality..., Program Management, Musical Theatre, Software Documentation, Event Management, Google Docs, Operations Management, Outlook, Singing, Staff Development, Public Speaking, Canvassing
Education
Universidad Autónoma de Baja California 2003 — 2008
BS in Psychology, Organizational Psychology, Philosophy, Family Therapy, Neuropsychology and Psychiatry, 3.7
Milholland Electric and Solar Inc August 2015 - Present
Home In The Hive January 2013 - Present
Greenpeace March 2015 - April 2015
TakeLessons.com July 2012 - July 2013
TakeLessons.com March 2012 - June 2012
TakeLessons.com June 2011 - March 2012
Telvista Inc. June 2009 - July 2010
Telvista Inc. June 2007 - July 2009
Telvista Inc. June 2006 - June 2007
Skills
Recruiting, Training, Leadership, Management, Customer Service, Interviews, Social Media, Start-ups, Call Centers, CRM, Social Networking, Talent Management, Sales, Marketing, Analysis, Coaching, Team Leadership, Spanish, Team Building, Employee Training, Account Management, Quality Assurance, Customer Experience, Project Management, Performance Management, Social Media Marketing, Organizational..., Time Management, New Hire Orientations, Talent Developer, Outsourcing, Event Planning, Windows, Call center start-up, Customer Retention, Teaching, Analytics, Call Center, Call Center Quality..., Program Management, Musical Theatre, Software Documentation, Event Management, Google Docs, Operations Management, Outlook, Singing, Staff Development, Public Speaking, Canvassing
Education
Universidad Autónoma de Baja California 2003 — 2008
BS in Psychology, Organizational Psychology, Philosophy, Family Therapy, Neuropsychology and Psychiatry, 3.7
Fry Lopez's Telvista Inc. Experience April 2008 - July 2008
Job Student @ SDCCD
Industry Electrical/Electronic Manufacturing
Experience
Steren Electronics LLC 2009 - 2010
Telvista Inc. April 2008 - July 2008
Skills
Video Editing, Sales, Product Marketing, Customer Service, Direct Sales, Microsoft Office, Retail, Digital Photography, Video Production
Education
Southwestern College 2010 — 2012
Telemedia
Steren Electronics LLC 2009 - 2010
Telvista Inc. April 2008 - July 2008
Skills
Video Editing, Sales, Product Marketing, Customer Service, Direct Sales, Microsoft Office, Retail, Digital Photography, Video Production
Education
Southwestern College 2010 — 2012
Telemedia
Blanca Zambrano, PHR, SHRM-CP Blanca Zambrano, PHR, SHRM-CP's Telvista Inc. Experience September 2006 - July 2014
Job
Industry Education Management
Experience
Telvista, Inc. September 2006 - July 2014
Lajitas Resort October 2005 - September 2006
Wyndham Sugar Bay Resort & Spa May 2004 - June 2005
Wydham International April 2001 - May 2005
Sebring Capital Corporation October 1998 - April 2001
Noble House Hotels & Resorts March 1994 - December 1998
Hotel Crescent Court a Rosewood Property December 1997 - October 1998
Skills
Bilingual-Spanish, Multitasker, Attention To Detail, Benefits Administration, Employee Relations, Leave of Absence, COBRA, Open Enrollment, Employee Benefits, HRIS, HR Policies, Workers Compensation, FMLA, Human Resources, Call Centers, 401k, Hiring, Personnel Management, PeopleSoft, Job Descriptions, Succession Planning, Strategy, College Recruiting, Compensation & Benefit, Employee Training, Performance Management, Leadership, Insurance, Applicant Tracking..., Payroll, Vendor Management, Employee Engagement, Health Insurance, Policy, Training, Management, Talent Management, Talent Acquisition, Recruiting, Labor Relations, ADP Payroll, Onboarding, New Hire Orientations, Interviews, Employment Law, Taleo, Organizational..., Disability Insurance, Technical Recruiting, Sourcing
Education
Capella University 2009 — 2011
Bachelors of Science, HR Management
Dallas County Community College 1986 — 1989
Accounting
Telvista, Inc. September 2006 - July 2014
Lajitas Resort October 2005 - September 2006
Wyndham Sugar Bay Resort & Spa May 2004 - June 2005
Wydham International April 2001 - May 2005
Sebring Capital Corporation October 1998 - April 2001
Noble House Hotels & Resorts March 1994 - December 1998
Hotel Crescent Court a Rosewood Property December 1997 - October 1998
Skills
Bilingual-Spanish, Multitasker, Attention To Detail, Benefits Administration, Employee Relations, Leave of Absence, COBRA, Open Enrollment, Employee Benefits, HRIS, HR Policies, Workers Compensation, FMLA, Human Resources, Call Centers, 401k, Hiring, Personnel Management, PeopleSoft, Job Descriptions, Succession Planning, Strategy, College Recruiting, Compensation & Benefit, Employee Training, Performance Management, Leadership, Insurance, Applicant Tracking..., Payroll, Vendor Management, Employee Engagement, Health Insurance, Policy, Training, Management, Talent Management, Talent Acquisition, Recruiting, Labor Relations, ADP Payroll, Onboarding, New Hire Orientations, Interviews, Employment Law, Taleo, Organizational..., Disability Insurance, Technical Recruiting, Sourcing
Education
Capella University 2009 — 2011
Bachelors of Science, HR Management
Dallas County Community College 1986 — 1989
Accounting
Jason Manley Jason Manley's Telvista Inc. Experience September 2008 - June 2009
Job Web Developer at Digital Intelligence Systems (DISYS)
Industry Computer Software
Experience
Digital Intelligence Systems (DISYS) March 2015 - Present
J&E PC/Laptop Repair September 2013 - March 2015
Concept Software & Services Inc. ( 6 month internship ) September 2014 - February 2015
teleNetwork August 2013 - May 2014
Holy Water Electronics April 2007 - March 2013
Telvista Inc. September 2008 - June 2009
Parsec Inc. June 2002 - November 2005
Skills
Customer Service,..., HTML, JavaScript, PHP,..., HTML5, XHTML, XML,..., PHP, MySQL, Apache, jQuery, JavaScript, XML, XHTML, WordPress, ASP.NET, Dreamweaver, Java, Active Directory, Windows 7, Programming, CMS, Windows, Troubleshooting, Windows XP, Eclipse
Education
University of Phoenix 2010 — 2012
AA Web Development, Computer Software Engineering, 3.12
University of Phoenix
Bachelor's Degree, Computer Software Engineering and Web Development
Digital Intelligence Systems (DISYS) March 2015 - Present
J&E PC/Laptop Repair September 2013 - March 2015
Concept Software & Services Inc. ( 6 month internship ) September 2014 - February 2015
teleNetwork August 2013 - May 2014
Holy Water Electronics April 2007 - March 2013
Telvista Inc. September 2008 - June 2009
Parsec Inc. June 2002 - November 2005
Skills
Customer Service,..., HTML, JavaScript, PHP,..., HTML5, XHTML, XML,..., PHP, MySQL, Apache, jQuery, JavaScript, XML, XHTML, WordPress, ASP.NET, Dreamweaver, Java, Active Directory, Windows 7, Programming, CMS, Windows, Troubleshooting, Windows XP, Eclipse
Education
University of Phoenix 2010 — 2012
AA Web Development, Computer Software Engineering, 3.12
University of Phoenix
Bachelor's Degree, Computer Software Engineering and Web Development
Beth Carlino, CEBS, PHR, SHRM-CP, CMS, CAPPP Beth Carlino, CEBS, PHR, SHRM-CP, CMS, CAPPP's Telvista Inc. Experience April 2002 - December 2002
Job Director, Client Services at Holmes Murphy & Associates
Industry Insurance
Experience
Holmes Murphy & Associates September 2013 - Present
Carlino Consulting Company March 2011 - September 2013
McGriff, Seibels & Williams December 2002 - November 2010
Telvista Inc. April 2002 - December 2002
Benefit Partners October 2001 - April 2002
UnitedHealth Group March 1997 - July 1999
Community Care Network August 1990 - March 1995
Skills
Property & Casualty..., Underwriting, Health Insurance, Benefits Administration, Employee Benefits, Disability Insurance, Workers Compensation, Insurance, Health Savings Accounts, Long-term Care, Life Insurance, Term Life Insurance, Brokers, Account Management, COBRA
Education
University of North Texas 2011 — 2012
Bachelor of Applied Arts and Science, Business and Human Resources Management
Holmes Murphy & Associates September 2013 - Present
Carlino Consulting Company March 2011 - September 2013
McGriff, Seibels & Williams December 2002 - November 2010
Telvista Inc. April 2002 - December 2002
Benefit Partners October 2001 - April 2002
UnitedHealth Group March 1997 - July 1999
Community Care Network August 1990 - March 1995
Skills
Property & Casualty..., Underwriting, Health Insurance, Benefits Administration, Employee Benefits, Disability Insurance, Workers Compensation, Insurance, Health Savings Accounts, Long-term Care, Life Insurance, Term Life Insurance, Brokers, Account Management, COBRA
Education
University of North Texas 2011 — 2012
Bachelor of Applied Arts and Science, Business and Human Resources Management
LaToria Johnson LaToria Johnson's Telvista Inc. Experience May 2013 - August 2013
Job Research Assistant at Advanced Motions LLC
Industry Insurance
Experience
Advanced Motions LLC February 2014 - Present
Telvista Inc. May 2013 - August 2013
Prime Therapeutics 2013 - 2013
Skills
Childcare, Pharmacy, Data Entry, Customer Service, Customer Satisfaction, General Insurance, Strategic Planning, Problem Solving, Computer Proficiency
Education
Texas Woman's University 2009 — 2010
Early Childhood Education and Teaching
Texas Southern University 2008 — 2009
Pharmacy
Advanced Motions LLC February 2014 - Present
Telvista Inc. May 2013 - August 2013
Prime Therapeutics 2013 - 2013
Skills
Childcare, Pharmacy, Data Entry, Customer Service, Customer Satisfaction, General Insurance, Strategic Planning, Problem Solving, Computer Proficiency
Education
Texas Woman's University 2009 — 2010
Early Childhood Education and Teaching
Texas Southern University 2008 — 2009
Pharmacy
Ade Osinowo's Telvista Inc. Experience January 2010 - July 2010
Job Senior Loan Processor at PrimeLending
Industry Banking
Experience
PrimeLending May 2015 - Present
Citywide Home Loans June 2014 - April 2015
Ditech Mortgage Corp July 2013 - April 2014
Bank of America August 2012 - July 2013
Wingspan Portfolio Advisors August 2010 - August 2012
Telvista Inc. January 2010 - July 2010
Skills
Credit, Refinance, Mortgage Lending, Loans, Banking, Consumer Lending, Mortgage Servicing, Residential Mortgages, Letter Writing, Calculations, Default, Analysis, MS Excel Pivot Tables, Vlookup, Financial Reporting, Cost Reporting, Outlook, Microsoft Office, Microsoft Excel, AS400 system, PowerPoint, Risk Management, Risk Analysis, Motivated self-starter, Quick Thinker, Customer Service, Cross-cultural, Works well with a team, Team-oriented, Adaptability, Self-driven, Loan Servicing, Access, Call Centers, Loan Origination, Mortgage Banking, Loss Mitigation, Underwriting, VA loans, Home Equity Lines of..., Home Equity Loans, Financial Services, Government Loans, FNMA, Spreadsheets, Software Documentation, USDA, FHA financing, Credit Risk, FHA
Education
The University of Texas at Arlington 2009 — 2013
PrimeLending May 2015 - Present
Citywide Home Loans June 2014 - April 2015
Ditech Mortgage Corp July 2013 - April 2014
Bank of America August 2012 - July 2013
Wingspan Portfolio Advisors August 2010 - August 2012
Telvista Inc. January 2010 - July 2010
Skills
Credit, Refinance, Mortgage Lending, Loans, Banking, Consumer Lending, Mortgage Servicing, Residential Mortgages, Letter Writing, Calculations, Default, Analysis, MS Excel Pivot Tables, Vlookup, Financial Reporting, Cost Reporting, Outlook, Microsoft Office, Microsoft Excel, AS400 system, PowerPoint, Risk Management, Risk Analysis, Motivated self-starter, Quick Thinker, Customer Service, Cross-cultural, Works well with a team, Team-oriented, Adaptability, Self-driven, Loan Servicing, Access, Call Centers, Loan Origination, Mortgage Banking, Loss Mitigation, Underwriting, VA loans, Home Equity Lines of..., Home Equity Loans, Financial Services, Government Loans, FNMA, Spreadsheets, Software Documentation, USDA, FHA financing, Credit Risk, FHA
Education
The University of Texas at Arlington 2009 — 2013
Ernesto De Jesus Alvarado Maya Ernesto De Jesus Alvarado Maya's Telvista Inc. Experience September 2000 - March 2002
Job Parts Manager en Pep Boys
Industry Retail
Raven Clark Raven Clark's Telvista Inc. Experience June 2010 - March 2013
Job Recruiter at Avail Search Group
Industry Outsourcing/Offshoring
Experience
Avail Search Group April 2013 - Present
Telvista Inc. June 2010 - March 2013
Skills
Microsoft Excel, Contemporary Dance, Jazz Dance
Education
University of North Texas 2010 — 2013
Still Pursuing, Psychology
Tarrant County College 2009 — 2009
Avail Search Group April 2013 - Present
Telvista Inc. June 2010 - March 2013
Skills
Microsoft Excel, Contemporary Dance, Jazz Dance
Education
University of North Texas 2010 — 2013
Still Pursuing, Psychology
Tarrant County College 2009 — 2009
Francisco Vizcarra Francisco Vizcarra's Telvista Inc. Experience April 2005 - December 2005
Job Email Migration Representative at LPL Financial
Industry Financial Services
Experience
The UPS Store January 2015 - March 2015
LPL Financial September 2014 - December 2014
San Marcos Unified School District September 2014 - September 2014
Mitchell1 June 2014 - August 2014
Solar Turbines November 2010 - April 2014
Productivity & Associates (PAI) June 2007 - March 2010
Aradiant de Mexico January 2006 - May 2007
Telvista Inc. April 2005 - December 2005
Chiyoda Integre December 2003 - April 2005
Mexico Express, Inc. October 1999 - January 2003
Skills
Microsoft Office, Microsoft Word, Public Speaking, Hardware Support, Hardware Installation, Software Troubleshooting, Software Installation, Outlook, Lotus Notes, Computer Hardware
Education
United Education Institute-Van Campus 1997 — 1998
Networking Technology, Information Technology
Learning Tree University (LTU)
Networking Essentials & Fundamentals of Data Comunications, Computer and Information Sciences and Support Services
The UPS Store January 2015 - March 2015
LPL Financial September 2014 - December 2014
San Marcos Unified School District September 2014 - September 2014
Mitchell1 June 2014 - August 2014
Solar Turbines November 2010 - April 2014
Productivity & Associates (PAI) June 2007 - March 2010
Aradiant de Mexico January 2006 - May 2007
Telvista Inc. April 2005 - December 2005
Chiyoda Integre December 2003 - April 2005
Mexico Express, Inc. October 1999 - January 2003
Skills
Microsoft Office, Microsoft Word, Public Speaking, Hardware Support, Hardware Installation, Software Troubleshooting, Software Installation, Outlook, Lotus Notes, Computer Hardware
Education
United Education Institute-Van Campus 1997 — 1998
Networking Technology, Information Technology
Learning Tree University (LTU)
Networking Essentials & Fundamentals of Data Comunications, Computer and Information Sciences and Support Services
Jorge Luis von Borstel Jorge Luis von Borstel's Telvista Inc. Experience January 2005 - June 2005
Job Computer Technician at Chula Vista Elementary School District
Industry Information Technology and Services
Experience
Chula Vista Elementary School District February 2015 - Present
San Diego Medical Transport September 2012 - May 2014
Community Medical Transport March 2012 - September 2012
99 Cents Only Stores February 2008 - March 2012
Telvista Inc. January 2005 - June 2005
Skills
Training, Customer Service, Management, Loss Prevention, Troubleshooting Point..., Routers, Computer Repair, Virtual Machines, Servers, Online Research, Legal Documents, Translating..., Adult Social Care, Driver Training, Supervisory Skills, Troubleshooting, Technical Support
Education
National City Adult School 2014 — 2015
CCNA Routing and Switching Certification, Network and System Administration/Administrator
Imperial Beach Adult School 2010 — 2011
Cisco IT Essentials: PC Hardware and Software, Information Technology
Universidad Autónoma de Baja California 2005 — 2008
Disciplinary stage of law school (México), Law, 80.20 GPA (10.00 scale)
Chula Vista Elementary School District February 2015 - Present
San Diego Medical Transport September 2012 - May 2014
Community Medical Transport March 2012 - September 2012
99 Cents Only Stores February 2008 - March 2012
Telvista Inc. January 2005 - June 2005
Skills
Training, Customer Service, Management, Loss Prevention, Troubleshooting Point..., Routers, Computer Repair, Virtual Machines, Servers, Online Research, Legal Documents, Translating..., Adult Social Care, Driver Training, Supervisory Skills, Troubleshooting, Technical Support
Education
National City Adult School 2014 — 2015
CCNA Routing and Switching Certification, Network and System Administration/Administrator
Imperial Beach Adult School 2010 — 2011
Cisco IT Essentials: PC Hardware and Software, Information Technology
Universidad Autónoma de Baja California 2005 — 2008
Disciplinary stage of law school (México), Law, 80.20 GPA (10.00 scale)
Peter Stawicki's Telvista Inc. Experience July 2012 - June 2015
Job IT Professional & Photographer
Industry Information Technology and Services
Experience
Neiman Marcus June 2015 - Present
Stawicki Photography September 2011 - July 2015
Telvista Inc. July 2012 - June 2015
Westec March 2009 - September 2011
CompUSA May 2008 - February 2009
SerVision October 2007 - June 2008
Optima Security Systems May 2005 - October 2007
Monitronics 2003 - 2005
AHP LLC 2002 - 2003
Access Technology Systems 2000 - 2002
Skills
Intrusion, Call Center, Access, CCTV, Security, Access Control, Alarms, Fire Alarm, Electronic Security..., Electronic Security, IP Cameras, Public Address, Video Analytics, Integrated Systems, Physical Security, Security+, Surveillance, Video over IP, Biometrics, IVR, Network Security, Low Voltage, Customer Service, Workforce Management, Life Safety, Security Management, Security Audits, Risk Assessment, Account Management, Sales Management, Operations Management, Integration, Problem Solving, Team Leadership, Team Building, Troubleshooting, Customer Relations, Video, Negotiation, New Business Development, Intrusion Detection, Strategic Planning, Product Marketing, Program Management, Supervisory Skills, Windows, Consultative Selling, Emergency Management, Risk Management, Microsoft Word
Education
University of Oklahoma 1986 — 1991
Broadcast Journalism
Norman High School 1984 — 1986
Diploma, Basic Studies, 3.0
Neiman Marcus June 2015 - Present
Stawicki Photography September 2011 - July 2015
Telvista Inc. July 2012 - June 2015
Westec March 2009 - September 2011
CompUSA May 2008 - February 2009
SerVision October 2007 - June 2008
Optima Security Systems May 2005 - October 2007
Monitronics 2003 - 2005
AHP LLC 2002 - 2003
Access Technology Systems 2000 - 2002
Skills
Intrusion, Call Center, Access, CCTV, Security, Access Control, Alarms, Fire Alarm, Electronic Security..., Electronic Security, IP Cameras, Public Address, Video Analytics, Integrated Systems, Physical Security, Security+, Surveillance, Video over IP, Biometrics, IVR, Network Security, Low Voltage, Customer Service, Workforce Management, Life Safety, Security Management, Security Audits, Risk Assessment, Account Management, Sales Management, Operations Management, Integration, Problem Solving, Team Leadership, Team Building, Troubleshooting, Customer Relations, Video, Negotiation, New Business Development, Intrusion Detection, Strategic Planning, Product Marketing, Program Management, Supervisory Skills, Windows, Consultative Selling, Emergency Management, Risk Management, Microsoft Word
Education
University of Oklahoma 1986 — 1991
Broadcast Journalism
Norman High School 1984 — 1986
Diploma, Basic Studies, 3.0
Christopher Fraher Christopher Fraher's Telvista Inc. Experience February 2003 - November 2005
Job Programmer Analyst II at The University of Texas Health Science Center at Houston
Industry Computer Software
Experience
The University of Texas Health Science Center at Houston September 2015 - Present
TherapySync November 2012 - July 2015
Henry Schein TechCentral December 2010 - December 2013
Henry Schein TechCentral June 2010 - December 2010
University of Texas at Arlington June 2010 - July 2010
Handango November 2005 - December 2009
National Semiconductor August 2008 - October 2008
Telvista Inc. February 2003 - November 2005
Circuit City August 2000 - February 2003
Skills
Troubleshooting, Visio, Access, Analysis, SQL, Databases, Project Management, Windows, Technical Support, Training, Programming, Linux, Leadership, Product Management, Software Documentation, Software Development, Process Improvement, Java, HTML, C++, Microsoft SQL Server, Quality Assurance, Testing, Data Analysis, Customer Service, Management, Networking, System Administration, Microsoft Excel, Microsoft Word, C#, ASP.NET, iOS development, Integration, PowerPoint, Six Sigma, Xcode, Cross-functional Team..., JavaScript, io, IO, Photography
Education
The University of Texas at Arlington 2009 — 2013
Bachelor, Major in Psychology and Minor in Computer Science
Tarrant County College 2005 — 2009
A.A.S & Certificate, Robotics and Automation
University of North Texas 2001 — 2001
Chemistry
Tyler Junior College 2000 — 2001
General Studies
The University of Texas Health Science Center at Houston September 2015 - Present
TherapySync November 2012 - July 2015
Henry Schein TechCentral December 2010 - December 2013
Henry Schein TechCentral June 2010 - December 2010
University of Texas at Arlington June 2010 - July 2010
Handango November 2005 - December 2009
National Semiconductor August 2008 - October 2008
Telvista Inc. February 2003 - November 2005
Circuit City August 2000 - February 2003
Skills
Troubleshooting, Visio, Access, Analysis, SQL, Databases, Project Management, Windows, Technical Support, Training, Programming, Linux, Leadership, Product Management, Software Documentation, Software Development, Process Improvement, Java, HTML, C++, Microsoft SQL Server, Quality Assurance, Testing, Data Analysis, Customer Service, Management, Networking, System Administration, Microsoft Excel, Microsoft Word, C#, ASP.NET, iOS development, Integration, PowerPoint, Six Sigma, Xcode, Cross-functional Team..., JavaScript, io, IO, Photography
Education
The University of Texas at Arlington 2009 — 2013
Bachelor, Major in Psychology and Minor in Computer Science
Tarrant County College 2005 — 2009
A.A.S & Certificate, Robotics and Automation
University of North Texas 2001 — 2001
Chemistry
Tyler Junior College 2000 — 2001
General Studies
Samantha Mejia Samantha Mejia's Telvista Inc. Experience September 2012 - November 2012
Job Student at University of California, Irvine
Industry
Experience
Diamond Parking Service January 2015 - Present
Telvista Inc. September 2012 - November 2012
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Research, Microsoft Word, Public Speaking, Data Analysis, Teaching, Healthcare, Project Management, Management, Statistics
Education
Universidad Autónoma de Baja California 2014 — 2018
T. C. - Ingenieria, --
University of California, Irvine 2013 — 2014
Diamond Parking Service January 2015 - Present
Telvista Inc. September 2012 - November 2012
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Research, Microsoft Word, Public Speaking, Data Analysis, Teaching, Healthcare, Project Management, Management, Statistics
Education
Universidad Autónoma de Baja California 2014 — 2018
T. C. - Ingenieria, --
University of California, Irvine 2013 — 2014
Leann Younger Leann Younger's Telvista Inc. Experience November 2006 - March 2012
Job Solutions Architect at Xerox
Industry Outsourcing/Offshoring
Experience
Xerox April 2015 - Present
PrimeConnections Contact Solutions August 2014 - February 2015
Ricoh Americas Corporation November 2012 - August 2014
Union Bank April 2012 - July 2012
Telvista Inc. November 2006 - March 2012
DRS Unmanned Technologies January 2005 - January 2006
CSC 2005 - 2006
Diebold Election Systems January 2003 - January 2005
CompuCom Systems January 1997 - January 2003
Skills
Onboarding, Management Consulting, Call Center, BPO, Business Strategy, Analytics, PeopleSoft, Outlook, Outsourcing, Data Center, Project Delivery, Disaster Recovery, Service Delivery, Managed Services, Knowledge Management, Temporary Placement, Vendor Management, Dedicated Professional, Call Centers, Contact Centers, Business Development, Process Improvement, Management, CRM, Workforce Management, Operations Management, Integration, Professional Services, Strategy, Customer Experience, Project Management, Program Management, Customer Satisfaction, Leadership, Enterprise Software, Pre-sales, Training, Team Leadership
Education
Tarleton State University 1988 — 1992
Bachelors of Science, Business Administration
Xerox April 2015 - Present
PrimeConnections Contact Solutions August 2014 - February 2015
Ricoh Americas Corporation November 2012 - August 2014
Union Bank April 2012 - July 2012
Telvista Inc. November 2006 - March 2012
DRS Unmanned Technologies January 2005 - January 2006
CSC 2005 - 2006
Diebold Election Systems January 2003 - January 2005
CompuCom Systems January 1997 - January 2003
Skills
Onboarding, Management Consulting, Call Center, BPO, Business Strategy, Analytics, PeopleSoft, Outlook, Outsourcing, Data Center, Project Delivery, Disaster Recovery, Service Delivery, Managed Services, Knowledge Management, Temporary Placement, Vendor Management, Dedicated Professional, Call Centers, Contact Centers, Business Development, Process Improvement, Management, CRM, Workforce Management, Operations Management, Integration, Professional Services, Strategy, Customer Experience, Project Management, Program Management, Customer Satisfaction, Leadership, Enterprise Software, Pre-sales, Training, Team Leadership
Education
Tarleton State University 1988 — 1992
Bachelors of Science, Business Administration
Jason Stricklin Jason Stricklin's Telvista Inc. Experience 2011 - 2013
Job Technical Support Specialist
Industry Outsourcing/Offshoring
Experience
Advantix Solutions Group July 2013 - Present
Michaels Arts and Crafts August 2009 - February 2013
Telvista Inc. 2011 - 2013
Skills
Call Centers, Workforce Management, Technical Support, Contact Centers, Customer Experience, Customer Satisfaction, Troubleshooting, Windows 7, Help Desk Support, Customer Service, Inbound Marketing, Customer Retention, Computer Hardware, Customer Support
Education
University of Phoenix 2014 — 2016
Associate of Science (A.S.), Information Technology
Garland High School 1997 — 2001
Diploma, Regular/General High School/Secondary Diploma Program
Advantix Solutions Group July 2013 - Present
Michaels Arts and Crafts August 2009 - February 2013
Telvista Inc. 2011 - 2013
Skills
Call Centers, Workforce Management, Technical Support, Contact Centers, Customer Experience, Customer Satisfaction, Troubleshooting, Windows 7, Help Desk Support, Customer Service, Inbound Marketing, Customer Retention, Computer Hardware, Customer Support
Education
University of Phoenix 2014 — 2016
Associate of Science (A.S.), Information Technology
Garland High School 1997 — 2001
Diploma, Regular/General High School/Secondary Diploma Program
Joshua Dooley Joshua Dooley's Telvista Inc. Experience April 2014 - Present
Job IT Specialist at Telvista Inc.
Industry Information Technology and Services
Experience
Telvista Inc. April 2014 - Present
Best Buy July 2013 - April 2014
Merlin Entertainments plc June 2011 - August 2013
Mid Cities Aquariums July 2010 - May 2011
Skills
Computer Repair, Microsoft Technologies, Internet Troubleshooting, Technical Support, Sales, Psychology, Teamwork, Team Leadership, Client Focus, Communication Skills, Communication, Retail
Education
Colleyville Heritage High School 2008 — 2012
Tarrant County College
Telvista Inc. April 2014 - Present
Best Buy July 2013 - April 2014
Merlin Entertainments plc June 2011 - August 2013
Mid Cities Aquariums July 2010 - May 2011
Skills
Computer Repair, Microsoft Technologies, Internet Troubleshooting, Technical Support, Sales, Psychology, Teamwork, Team Leadership, Client Focus, Communication Skills, Communication, Retail
Education
Colleyville Heritage High School 2008 — 2012
Tarrant County College
Sara Raines Sara Raines's Telvista Inc. Experience January 2013 - September 2013
Job Artist Painting, Illustration, Art Restoration
Industry Fine Art
Experience
Self Employed January 2012 - Present
Lionbridge August 2012 - Present
Whole Foods Market September 2014 - June 2015
Towers Watson September 2013 - December 2013
Telvista Inc. January 2013 - September 2013
Voertmans July 2010 - June 2012
Skills
Outstanding..., Oral & Written..., Active Learning, Active Listening, Customer Service, Sales, Retail Sales, Visual Arts, Fine Art, Art History, Performing Arts, Creative Writing, Copy Editing, Graphic Design, Illustration, Adobe Creative Suite, Research, Data Entry, Data Analysis, Pattern Recognition, Organization, Priority Management, Creativity, Problem Solving, Collaborative Problem..., Improvisation, Flexibility, Learning Quickly, Following Instructions, Inventory, Self Management, Exceptional Listener, Multi Tasking, Goal Oriented, Result Oriented, Highly detail oriented, Dexterity, Painting, Art, Image Editing, Troubleshooting, Customer Satisfaction
Education
University of North Texas 2005 — 2011
Bachelor of Arts (B.A.), Interdisciplinary Art and Design Studies
Self Employed January 2012 - Present
Lionbridge August 2012 - Present
Whole Foods Market September 2014 - June 2015
Towers Watson September 2013 - December 2013
Telvista Inc. January 2013 - September 2013
Voertmans July 2010 - June 2012
Skills
Outstanding..., Oral & Written..., Active Learning, Active Listening, Customer Service, Sales, Retail Sales, Visual Arts, Fine Art, Art History, Performing Arts, Creative Writing, Copy Editing, Graphic Design, Illustration, Adobe Creative Suite, Research, Data Entry, Data Analysis, Pattern Recognition, Organization, Priority Management, Creativity, Problem Solving, Collaborative Problem..., Improvisation, Flexibility, Learning Quickly, Following Instructions, Inventory, Self Management, Exceptional Listener, Multi Tasking, Goal Oriented, Result Oriented, Highly detail oriented, Dexterity, Painting, Art, Image Editing, Troubleshooting, Customer Satisfaction
Education
University of North Texas 2005 — 2011
Bachelor of Arts (B.A.), Interdisciplinary Art and Design Studies
Shelton Wiggins Shelton Wiggins's Telvista Inc. Experience March 2013 - June 2013
Job IT Professional And Recent Applied Sciences Graduate
Industry Retail
Experience
Fujitsu Network Communications June 2014 - November 2014
UT Southwestern March 2014 - March 2014
Verizon Wireless June 2013 - August 2013
Telvista Inc. March 2013 - June 2013
Presbyterian Healthcare Foundation May 2009 - August 2011
Micro Center 2010 - 2011
AMC Theatres April 2008 - August 2008
Skills
Retail Sales, Store Management, Visual Merchandising, Retail, Merchandising, Networking, Wireless Networking, System Testing, Technical Support, Information Technology, Microsoft Office, Microsoft Excel, Microsoft Word, Hardware
Education
ITT-Tech Richardson 2011 — 2013
Associate's degree, Applied Sciences in Mobile Technology
The University of Texas at Arlington 2009 — 2010
Social Psychology
Fujitsu Network Communications June 2014 - November 2014
UT Southwestern March 2014 - March 2014
Verizon Wireless June 2013 - August 2013
Telvista Inc. March 2013 - June 2013
Presbyterian Healthcare Foundation May 2009 - August 2011
Micro Center 2010 - 2011
AMC Theatres April 2008 - August 2008
Skills
Retail Sales, Store Management, Visual Merchandising, Retail, Merchandising, Networking, Wireless Networking, System Testing, Technical Support, Information Technology, Microsoft Office, Microsoft Excel, Microsoft Word, Hardware
Education
ITT-Tech Richardson 2011 — 2013
Associate's degree, Applied Sciences in Mobile Technology
The University of Texas at Arlington 2009 — 2010
Social Psychology
Sam Bashline Sam Bashline's Telvista Inc. Experience September 2000 - May 2001
Job System Administrator II at KelseySeybold Clinic
Industry Health, Wellness and Fitness
Experience
Kelsey-Seybold Clinic July 2014 - Present
Kelsey-Seybold Clinic September 2007 - July 2014
Globaltec Solutions, LLP August 2004 - August 2007
Lone Star Comics June 2003 - August 2004
KISS FM / Premiere Radio Networks July 2001 - November 2001
Telvista Inc. September 2000 - May 2001
KJCR 88.3 FM August 1998 - August 2000
Skills
Software Documentation, Troubleshooting, Active Directory, System Administration, Customer Service, Access, VPN, Citrix, Windows, Information Technology, Process Improvement, WhatsUp, VMware, Firewalls, Microsoft Exchange, Windows Server, Visio, EMR, Computer Hardware, Printers, Epic Systems, Technical Writing, Computer Security, Leadership, Call Centers, Call Center, Microsoft Office, Voiceovers, Quality Assurance, Photoshop, Healthcare Information..., Healthcare Information..., Technical Documentation, Podcasting, Radio Host, Voice Over, Voice Acting, Systems Analysis, Rule-based Systems, On-call Support, Service Level Agreements, Radio Broadcasting, Knowledge Base, IT Operations, Problem Solving, QuickBooks, Writing, Role Playing Games
Education
Southwestern Adventist University 1998 — 2000
Computer Science / Broadcasting
Kelsey-Seybold Clinic July 2014 - Present
Kelsey-Seybold Clinic September 2007 - July 2014
Globaltec Solutions, LLP August 2004 - August 2007
Lone Star Comics June 2003 - August 2004
KISS FM / Premiere Radio Networks July 2001 - November 2001
Telvista Inc. September 2000 - May 2001
KJCR 88.3 FM August 1998 - August 2000
Skills
Software Documentation, Troubleshooting, Active Directory, System Administration, Customer Service, Access, VPN, Citrix, Windows, Information Technology, Process Improvement, WhatsUp, VMware, Firewalls, Microsoft Exchange, Windows Server, Visio, EMR, Computer Hardware, Printers, Epic Systems, Technical Writing, Computer Security, Leadership, Call Centers, Call Center, Microsoft Office, Voiceovers, Quality Assurance, Photoshop, Healthcare Information..., Healthcare Information..., Technical Documentation, Podcasting, Radio Host, Voice Over, Voice Acting, Systems Analysis, Rule-based Systems, On-call Support, Service Level Agreements, Radio Broadcasting, Knowledge Base, IT Operations, Problem Solving, QuickBooks, Writing, Role Playing Games
Education
Southwestern Adventist University 1998 — 2000
Computer Science / Broadcasting
Avery Davies Avery Davies's Telvista Inc. Experience May 2006 - February 2007
Job Contractor at Kelly Services
Industry Arts and Crafts
Experience
Iron Mountain October 2013 - December 2013
Kelly Services August 2012 - October 2013
SMS Infocomm September 2012 - December 2012
GameStop August 2007 - February 2009
Telvista Inc. May 2006 - February 2007
Emerson Network Power December 2004 - May 2006
GameStop October 2003 - December 2004
EarthLink March 2000 - February 2002
Skills
Digital Illustration, Vector Illustration, Photoshop, Layout, Typography, Screen Printing, Film Editing, Film Production, InDesign, Final Cut Pro, Unity3D, Video Game Development, Conceptual Art, Clay, Copywriting, Copy Editing, Technical Writing, Web Design, Graphic Design, Mac, Game Development, Art, Image Editing, Illustration, Adobe Creative Suite, Premiere, Drawing, Photography, Networking, Customer Satisfaction, Software Documentation, Technical Support, Customer Service
Education
The University of Texas at Arlington 2009 — 2011
Bachelor of Arts, Fine and Studio Arts
Tarrant County College 2003 — 2008
General Studies
Iron Mountain October 2013 - December 2013
Kelly Services August 2012 - October 2013
SMS Infocomm September 2012 - December 2012
GameStop August 2007 - February 2009
Telvista Inc. May 2006 - February 2007
Emerson Network Power December 2004 - May 2006
GameStop October 2003 - December 2004
EarthLink March 2000 - February 2002
Skills
Digital Illustration, Vector Illustration, Photoshop, Layout, Typography, Screen Printing, Film Editing, Film Production, InDesign, Final Cut Pro, Unity3D, Video Game Development, Conceptual Art, Clay, Copywriting, Copy Editing, Technical Writing, Web Design, Graphic Design, Mac, Game Development, Art, Image Editing, Illustration, Adobe Creative Suite, Premiere, Drawing, Photography, Networking, Customer Satisfaction, Software Documentation, Technical Support, Customer Service
Education
The University of Texas at Arlington 2009 — 2011
Bachelor of Arts, Fine and Studio Arts
Tarrant County College 2003 — 2008
General Studies
Dennis Sims Dennis Sims's Telvista Inc. Experience September 2008 - November 2010
Job 21Romeo at United States Army
Industry Military
Experience
United States Army May 2009 - Present
Telvista Inc. September 2008 - November 2010
Skills
Troubleshooting, Windows 7, Computer Repair, Network Administration, XP, Laptops, Software Installation, Help Desk Support, Routers, Printers
Education
University of North Texas 2010 — 2013
Bachelor of Science (BS), Health Promotions
United States Army May 2009 - Present
Telvista Inc. September 2008 - November 2010
Skills
Troubleshooting, Windows 7, Computer Repair, Network Administration, XP, Laptops, Software Installation, Help Desk Support, Routers, Printers
Education
University of North Texas 2010 — 2013
Bachelor of Science (BS), Health Promotions
Cynthia Gutierrez de Velazco Cynthia Gutierrez de Velazco's Telvista Inc. Experience May 2008 - May 2009
Job Student at University of San Diego
Industry Mental Health Care
Experience
Telvista Inc. May 2008 - May 2009
Skills
Psychology, Microsoft Office, Excel, Research, Spanish, SPSS
Education
University of San Diego 2010 — 2012
Bachelor of Arts, Psychology
Universisdad Iberoamericana del Noroeste 2008 — 2009
Licenciatura, Psicologia
Telvista Inc. May 2008 - May 2009
Skills
Psychology, Microsoft Office, Excel, Research, Spanish, SPSS
Education
University of San Diego 2010 — 2012
Bachelor of Arts, Psychology
Universisdad Iberoamericana del Noroeste 2008 — 2009
Licenciatura, Psicologia
Talha AbdulAziz Talha AbdulAziz's Telvista Inc. Experience June 2009 - January 2010
Job Wheel man
Industry Transportation/Trucking/Railroad
Experience
Swift Transportation June 2014 - Present
Measurement Incorporated March 2013 - January 2015
Verizon Wireless May 2011 - January 2013
Telvista Inc. June 2009 - January 2010
Brown Transportation September 2008 - March 2009
United States Marine Corps August 1998 - October 2001
Skills
Call Center, Customer Satisfaction, Customer Experience, Customer Retention, Customer Service, Technical Support, Troubleshooting, Data Entry, Telephone Skills, Computer Hardware, Windows 7, Outlook, Military, Call Centers, Software Documentation, Access, Time Management, Supervisory Skills, System Administration, Leadership
Education
University of Phoenix 2008 — 2013
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Swift Transportation June 2014 - Present
Measurement Incorporated March 2013 - January 2015
Verizon Wireless May 2011 - January 2013
Telvista Inc. June 2009 - January 2010
Brown Transportation September 2008 - March 2009
United States Marine Corps August 1998 - October 2001
Skills
Call Center, Customer Satisfaction, Customer Experience, Customer Retention, Customer Service, Technical Support, Troubleshooting, Data Entry, Telephone Skills, Computer Hardware, Windows 7, Outlook, Military, Call Centers, Software Documentation, Access, Time Management, Supervisory Skills, System Administration, Leadership
Education
University of Phoenix 2008 — 2013
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Samip Banker Samip Banker's Telvista Inc. Experience August 2003 - December 2003
Job Solution Architect at Texas Instruments
Industry Semiconductors
Experience
Texas Instruments January 2013 - Present
Texas Instruments July 2005 - December 2012
Texas Instruments January 2004 - July 2005
Morphic Solutions Inc January 2003 - January 2004
Telvista Inc. August 2003 - December 2003
Stream International April 2003 - June 2003
Cisco Systems January 2001 - August 2001
Skills
Change Management, Cross-functional Team..., Visual Basic, Perl, .NET, ClearQuest, IP Compliance, Program Management, Requirements Gathering, Requirements Management, Software Development, Klocwork, Static Analysis, Testing, Embedded Software, C++, Oracle SQL, Debugging, Semiconductors, SoC, C, Software Engineering, Device Drivers, Linux, Embedded Systems, System Architecture, Unix, IIS, Configuration Management, Client Focus, Teamwork, Solution Focused, Android, ClearCase, Git, Test Automation, Object Oriented Design, ARM, Wireless, Firmware, Operating Systems, Software Project..., Integration, Management, Requirements Analysis
Education
University of Massachusetts Lowell 2001 — 2003
Master, Computer Science
University of Massachusetts Lowell 1997 — 2001
Bachlore, Computer Sience
Texas Instruments January 2013 - Present
Texas Instruments July 2005 - December 2012
Texas Instruments January 2004 - July 2005
Morphic Solutions Inc January 2003 - January 2004
Telvista Inc. August 2003 - December 2003
Stream International April 2003 - June 2003
Cisco Systems January 2001 - August 2001
Skills
Change Management, Cross-functional Team..., Visual Basic, Perl, .NET, ClearQuest, IP Compliance, Program Management, Requirements Gathering, Requirements Management, Software Development, Klocwork, Static Analysis, Testing, Embedded Software, C++, Oracle SQL, Debugging, Semiconductors, SoC, C, Software Engineering, Device Drivers, Linux, Embedded Systems, System Architecture, Unix, IIS, Configuration Management, Client Focus, Teamwork, Solution Focused, Android, ClearCase, Git, Test Automation, Object Oriented Design, ARM, Wireless, Firmware, Operating Systems, Software Project..., Integration, Management, Requirements Analysis
Education
University of Massachusetts Lowell 2001 — 2003
Master, Computer Science
University of Massachusetts Lowell 1997 — 2001
Bachlore, Computer Sience
michael whitlock jr michael whitlock jr's Telvista Inc. Experience January 2013 - Present
Job Customer support Vcom at Telvista Inc.
Industry Telecommunications
Experience
Telvista Inc. January 2013 - Present
7-Eleven May 2012 - January 2013
Friendship House October 2011 - May 2012
Sears Auto Center February 1997 - August 1999
Skills
Forklift Operator, Quality Inspection, Janitorial Services, Batteries, Material Handling, Inventory, Material Handling..., Order Picking, Pallet Jack, Warehousing, Warehouse Management, Unloading, Recieving, RF Scanners, Mezzanine Floors, Pallet Racking, Heavy Equipment, Cherry Picker, Maintenance & Repair, Cycle Counting, 5S, Inventory Control, 3PL, Microsoft SharePoint..., Remedy User, Windows XP/7/8, Microsoft Office, Technical Support, Order Fulfillment, Windows, Computer Hardware, Troubleshooting, Call Centers, Quality Assurance, Training, Order Management, Windows Vista, Blackberry, Software Installation, BMC Remedy, Windows XP, Microsoft Windows 98, Computer Repair, Inbound Marketing, Customer Support, Distribution Center..., A+ Certified, Help Desk Support, Microsoft Office 2007, Printers
Education
Windham School District 2009 — 2011
certificates, electrical trades, Horticulture, and Custodial Technician
Texas State Technical College Waco 1994 — 1997
certificate of completion, Automotive and Diesel Technician
Marshall high-Marshall Texas 1984 — 1986
deploma, graduated high shool
Telvista Inc. January 2013 - Present
7-Eleven May 2012 - January 2013
Friendship House October 2011 - May 2012
Sears Auto Center February 1997 - August 1999
Skills
Forklift Operator, Quality Inspection, Janitorial Services, Batteries, Material Handling, Inventory, Material Handling..., Order Picking, Pallet Jack, Warehousing, Warehouse Management, Unloading, Recieving, RF Scanners, Mezzanine Floors, Pallet Racking, Heavy Equipment, Cherry Picker, Maintenance & Repair, Cycle Counting, 5S, Inventory Control, 3PL, Microsoft SharePoint..., Remedy User, Windows XP/7/8, Microsoft Office, Technical Support, Order Fulfillment, Windows, Computer Hardware, Troubleshooting, Call Centers, Quality Assurance, Training, Order Management, Windows Vista, Blackberry, Software Installation, BMC Remedy, Windows XP, Microsoft Windows 98, Computer Repair, Inbound Marketing, Customer Support, Distribution Center..., A+ Certified, Help Desk Support, Microsoft Office 2007, Printers
Education
Windham School District 2009 — 2011
certificates, electrical trades, Horticulture, and Custodial Technician
Texas State Technical College Waco 1994 — 1997
certificate of completion, Automotive and Diesel Technician
Marshall high-Marshall Texas 1984 — 1986
deploma, graduated high shool
Robert Gaynier Robert Gaynier's Telvista Inc. Experience 2009 - Present
Job Operations Manager at Telvista
Industry Information Services
Experience
Telvista Inc. 2009 - Present
Telvista, Inc. 2005 - 2009
ACS XEROX Company February 1997 - April 2000
Skills
Call Centers, Workforce Management, Vendor Management, BPO, Contact Centers, Customer Experience, Process Improvement, Outsourcing, Customer Satisfaction, Management, Team Leadership, Call Center Development, Performance Management, Call Center, Customer Service, CRM, Service Delivery, Training, Telecommunications, Contact Center..., Operations Management, Leadership, Customer Retention, Outsourcing Management, Contact Center..., Team Management, Sla, Technical Support, Coaching, Inbound Marketing, IVR, Service Level Agreements, Team Building, Avaya, Quality Assurance, Operational Excellence, Talent Management, Business Process..., Telemarketing, ACD, Hiring, Employee Training, Project Management, Troubleshooting, Customer Support, Employee Relations, Performance Improvement, Applicant Tracking..., Contract Negotiation, Software Documentation
Education
University of North Texas
Telvista Inc. 2009 - Present
Telvista, Inc. 2005 - 2009
ACS XEROX Company February 1997 - April 2000
Skills
Call Centers, Workforce Management, Vendor Management, BPO, Contact Centers, Customer Experience, Process Improvement, Outsourcing, Customer Satisfaction, Management, Team Leadership, Call Center Development, Performance Management, Call Center, Customer Service, CRM, Service Delivery, Training, Telecommunications, Contact Center..., Operations Management, Leadership, Customer Retention, Outsourcing Management, Contact Center..., Team Management, Sla, Technical Support, Coaching, Inbound Marketing, IVR, Service Level Agreements, Team Building, Avaya, Quality Assurance, Operational Excellence, Talent Management, Business Process..., Telemarketing, ACD, Hiring, Employee Training, Project Management, Troubleshooting, Customer Support, Employee Relations, Performance Improvement, Applicant Tracking..., Contract Negotiation, Software Documentation
Education
University of North Texas
Abdurrahman Jibaly's Telvista Inc. Experience July 2007 - December 2007
Job Training & Assisted Sales
Industry Public Relations and Communications
Experience
Premium Retail Services January 2013 - Present
IMBG, LLC December 2012 - December 2014
Cydcor September 2011 - December 2012
KSPublications November 2010 - October 2011
WorkforceLogic October 2009 - November 2010
AJ's Nice Cars June 2009 - November 2009
ALSHIBIL Consulting Engineers January 2009 - June 2009
MetroPCS August 2008 - January 2009
2M Solutions Inc. January 2008 - August 2008
Telvista Inc. July 2007 - December 2007
Skills
Strategic Communications, Public Relations, Marketing Communications, Social Media, Corporate Communications, Media Relations, Community Outreach, Community Development, Editing, Event Planning, Nonprofits, Research, Marketing, Management, Advertising
Education
Tarrant County College
Associate of Arts (A.A.), General Studies
University of Toledo
Bachelor’s Degree, Multi/Interdisciplinary Studies
Premium Retail Services January 2013 - Present
IMBG, LLC December 2012 - December 2014
Cydcor September 2011 - December 2012
KSPublications November 2010 - October 2011
WorkforceLogic October 2009 - November 2010
AJ's Nice Cars June 2009 - November 2009
ALSHIBIL Consulting Engineers January 2009 - June 2009
MetroPCS August 2008 - January 2009
2M Solutions Inc. January 2008 - August 2008
Telvista Inc. July 2007 - December 2007
Skills
Strategic Communications, Public Relations, Marketing Communications, Social Media, Corporate Communications, Media Relations, Community Outreach, Community Development, Editing, Event Planning, Nonprofits, Research, Marketing, Management, Advertising
Education
Tarrant County College
Associate of Arts (A.A.), General Studies
University of Toledo
Bachelor’s Degree, Multi/Interdisciplinary Studies
Ken Kolsti's Telvista Inc. Experience October 2014 - Present
Job HR Specialist (HR Information Systems and Training)
Industry Telecommunications
Experience
Telvista Inc. October 2014 - Present
Fellowship United Methodist Church January 2014 - Present
Telvista March 2007 - Present
Fellowship United Methodist Church January 2010 - December 2012
Telvista, Inc. May 2004 - March 2007
Telvista March 2002 - May 2004
City of Colleyville, TX January 1999 - October 2000
IntelliQuest (now part of Millward Brown) May 1993 - December 1996
Houston ISD August 1991 - January 1993
Blue Chip Cookies June 1987 - October 1990
Skills
Customer Retention, Human Resources, Organizational..., Coaching, Leadership Development, Talent Acquisition, Call Centers, Employee Engagement, Conflict Resolution, Customer Experience, Process Improvement, Career Development, Applicant Tracking..., Interviews, Onboarding, Employee Relations, Team Building, Customer Service, Employee Benefits, Instructional Design, Training Delivery, Change Management, Training, JD Edwards, Staff Development, Supervisory Skills, PeopleSoft, Performance Management, Recruiting, PowerPoint, Management, Microsoft Excel, Performance Improvement, E-Learning, Workshop Facilitation, DISC, Questionnaire Design, Excel, Interviewing, Video Editing, Pivot Tables, Needs Analysis, Team Leadership, Leadership, Talent Management, Vendor Management, Employee Training, Customer Satisfaction, Outsourcing
Education
University of North Texas 1997 — 2000
MPA, Public Administration
The University of Texas at Austin 1989 — 1991
M Ed, Curriculum and Instruction
Texas Christian University 1985 — 1989
BS Ed, Education, Political Science, French
Westwood High School 1982 — 1985
Reagan High School 1981 — 1982
Telvista Inc. October 2014 - Present
Fellowship United Methodist Church January 2014 - Present
Telvista March 2007 - Present
Fellowship United Methodist Church January 2010 - December 2012
Telvista, Inc. May 2004 - March 2007
Telvista March 2002 - May 2004
City of Colleyville, TX January 1999 - October 2000
IntelliQuest (now part of Millward Brown) May 1993 - December 1996
Houston ISD August 1991 - January 1993
Blue Chip Cookies June 1987 - October 1990
Skills
Customer Retention, Human Resources, Organizational..., Coaching, Leadership Development, Talent Acquisition, Call Centers, Employee Engagement, Conflict Resolution, Customer Experience, Process Improvement, Career Development, Applicant Tracking..., Interviews, Onboarding, Employee Relations, Team Building, Customer Service, Employee Benefits, Instructional Design, Training Delivery, Change Management, Training, JD Edwards, Staff Development, Supervisory Skills, PeopleSoft, Performance Management, Recruiting, PowerPoint, Management, Microsoft Excel, Performance Improvement, E-Learning, Workshop Facilitation, DISC, Questionnaire Design, Excel, Interviewing, Video Editing, Pivot Tables, Needs Analysis, Team Leadership, Leadership, Talent Management, Vendor Management, Employee Training, Customer Satisfaction, Outsourcing
Education
University of North Texas 1997 — 2000
MPA, Public Administration
The University of Texas at Austin 1989 — 1991
M Ed, Curriculum and Instruction
Texas Christian University 1985 — 1989
BS Ed, Education, Political Science, French
Westwood High School 1982 — 1985
Reagan High School 1981 — 1982
Kasey Francisco Kasey Francisco's Telvista Inc. Experience 1999 - 2003
Job Self Employed at Freelance / Graphic Design Services
Industry Information Technology and Services
Experience
Steven-Henager College July 2013 - Present
Freelance / Graphic Design Services July 2013 - Present
Securus Technologies July 2008 - May 2012
CSC - Computer Sciences Corporation 2006 - 2007
CompUSA 2005 - 2006
Telvista Inc. 1999 - 2003
Skills
Troubleshooting, XP, Call Center, Technical Support, Customer Service, TCP/IP, Active Directory, Team Building, Computer Network..., Servers, Network Administration, Sales, Cisco Technologies, Customer Satisfaction, Computer Hardware, Telephony, Telecommunications, System Administration, Software Documentation, Windows, Cisco Call Manager, IP, Information Technology, Networking, Call Centers, VoIP, Switches, Avaya, Windows 7, Hardware, Microsoft Office, Visio, T1, Routers, Operating Systems, Vendor Management, LAN-WAN, Windows Server, Software Installation, Windows XP
Education
Stevens-Henager College-Ogden 2013 — 2016
Bachelor of Arts (B.A.), Graphic Design
Texas Woman's University 1993 — 1993
Bachelor of Applied Science (BASc), Graphic Design
Steven-Henager College July 2013 - Present
Freelance / Graphic Design Services July 2013 - Present
Securus Technologies July 2008 - May 2012
CSC - Computer Sciences Corporation 2006 - 2007
CompUSA 2005 - 2006
Telvista Inc. 1999 - 2003
Skills
Troubleshooting, XP, Call Center, Technical Support, Customer Service, TCP/IP, Active Directory, Team Building, Computer Network..., Servers, Network Administration, Sales, Cisco Technologies, Customer Satisfaction, Computer Hardware, Telephony, Telecommunications, System Administration, Software Documentation, Windows, Cisco Call Manager, IP, Information Technology, Networking, Call Centers, VoIP, Switches, Avaya, Windows 7, Hardware, Microsoft Office, Visio, T1, Routers, Operating Systems, Vendor Management, LAN-WAN, Windows Server, Software Installation, Windows XP
Education
Stevens-Henager College-Ogden 2013 — 2016
Bachelor of Arts (B.A.), Graphic Design
Texas Woman's University 1993 — 1993
Bachelor of Applied Science (BASc), Graphic Design
Omar Lagarda Omar Lagarda's Telvista Inc. Experience June 2007 - June 2010
Job Project Manager / Technician at STL Communications, Inc.
Industry Information Technology and Services
Experience
STL Communications, Inc. July 2015 - Present
Charter Communications June 2014 - July 2015
ACN March 2014 - June 2014
Anheuser-Busch April 2013 - March 2014
Self Employee August 2012 - April 2013
Motiva Contact Centers June 2010 - August 2012
Telvista Inc. June 2007 - June 2010
Telvista Inc October 2005 - June 2007
Service Enginner at Dynamic Communications October 2004 - October 2005
Meyibó October 2003 - March 2004
Skills
Goal Orientation, Self-driven, Customer Oriented, Web Design, PHP, JSP, HTML, CSS3, HTML 5, JavaScript, Databases, MySQL, SQL, Software Development, Java, Visual Basic, JTAPI, NetBeans, Windev, Information Technology, Telecommunications, Telephony, Avaya, Avaya Communication..., Avaya Aura, Avaya AES, Avaya IP Telephony, Cisco Technologies, Networking, Cisco Routing &..., SIP, SIP Trunking, Call Center, Call Center Architecture, Social Media, Social Networking, Project Management, Project Planning, Project Coordination, Call Centers, Contact Centers, Cisco Routers, Network Administration, CTI, Outsourcing, ACD, Workforce Management, Testing, TCP/IP, Routers
Education
Universidad Autónoma de Baja California 1999 — 2003
Engineer's degree, Computer Engineering, A
New Horizons - Cisco
Classroom Training, ICND Cisco
STL Communications, Inc. July 2015 - Present
Charter Communications June 2014 - July 2015
ACN March 2014 - June 2014
Anheuser-Busch April 2013 - March 2014
Self Employee August 2012 - April 2013
Motiva Contact Centers June 2010 - August 2012
Telvista Inc. June 2007 - June 2010
Telvista Inc October 2005 - June 2007
Service Enginner at Dynamic Communications October 2004 - October 2005
Meyibó October 2003 - March 2004
Skills
Goal Orientation, Self-driven, Customer Oriented, Web Design, PHP, JSP, HTML, CSS3, HTML 5, JavaScript, Databases, MySQL, SQL, Software Development, Java, Visual Basic, JTAPI, NetBeans, Windev, Information Technology, Telecommunications, Telephony, Avaya, Avaya Communication..., Avaya Aura, Avaya AES, Avaya IP Telephony, Cisco Technologies, Networking, Cisco Routing &..., SIP, SIP Trunking, Call Center, Call Center Architecture, Social Media, Social Networking, Project Management, Project Planning, Project Coordination, Call Centers, Contact Centers, Cisco Routers, Network Administration, CTI, Outsourcing, ACD, Workforce Management, Testing, TCP/IP, Routers
Education
Universidad Autónoma de Baja California 1999 — 2003
Engineer's degree, Computer Engineering, A
New Horizons - Cisco
Classroom Training, ICND Cisco
Hector Ismael Rodriguez Muñoz Hector Ismael Rodriguez Muñoz's Telvista Inc. Experience May 2007 - June 2008
Job Technician at Instituto Mexicano del Seguro Social
Industry Mechanical or Industrial Engineering
Experience
Rockwell Collins August 2014 - Present
Instituto Mexicano del Seguro Social August 2013 - Present
Servicios Electricos de Mexicali March 2008 - 2012
Universidad del Valle de México June 2005 - November 2011
Telvista Inc. May 2007 - June 2008
Skills
Servers, Networking, Surface Grinding, Arc Welding, MIG Welding, Mechanics, Pneumatics, Computer Repair, Electronics, Electrical Design
Education
Universidad del Valle de México 2006 — 2011
BS, Mechatronic
Universidad del Valle de México 2005 — 2011
Mechatronics, Robotics, and Automation Engineering
Rockwell Collins August 2014 - Present
Instituto Mexicano del Seguro Social August 2013 - Present
Servicios Electricos de Mexicali March 2008 - 2012
Universidad del Valle de México June 2005 - November 2011
Telvista Inc. May 2007 - June 2008
Skills
Servers, Networking, Surface Grinding, Arc Welding, MIG Welding, Mechanics, Pneumatics, Computer Repair, Electronics, Electrical Design
Education
Universidad del Valle de México 2006 — 2011
BS, Mechatronic
Universidad del Valle de México 2005 — 2011
Mechatronics, Robotics, and Automation Engineering
Christopher Rivas Christopher Rivas's Telvista Inc. Experience June 2013 - December 2013
Job Software Analyst at KPMG
Industry Information Services
Experience
KPMG January 2014 - Present
Telvista Inc. June 2013 - December 2013
American Honda Finance Corp October 2012 - April 2013
Terra-Genesis, Inc. January 2012 - April 2012
Skills
Social Media, Time Management, Databases, Access, Microsoft Excel, Troubleshooting, Technical Support, Windows, Networking, Customer Satisfaction, Analysis, System Administration, Cloud Computing, PowerPoint, Team Leadership
Education
St. Mary's University 2008 — 2012
BBA, Information Systems Management
KPMG January 2014 - Present
Telvista Inc. June 2013 - December 2013
American Honda Finance Corp October 2012 - April 2013
Terra-Genesis, Inc. January 2012 - April 2012
Skills
Social Media, Time Management, Databases, Access, Microsoft Excel, Troubleshooting, Technical Support, Windows, Networking, Customer Satisfaction, Analysis, System Administration, Cloud Computing, PowerPoint, Team Leadership
Education
St. Mary's University 2008 — 2012
BBA, Information Systems Management
CYRIL NAMBANGI's Telvista Inc. Experience April 2010 - April 2012
Job Business Analyst and Film Professional
Industry Marketing and Advertising
Experience
Fujitsu April 2012 - Present
Telvista Inc. April 2010 - April 2012
CLA Video Services September 2007 - May 2009
AFRICAN BROADCASTING NETWORK-AMERICA 2005 - 2007
Skills
Film Production, Event Planning, Final Cut Studio, Post Production, Film, Screenwriting, Video Production, Documentaries, Final Cut Pro, DVD Studio Pro, Networking, Television, Producing, Video Editing, Media Production, Video, Cinematography, Blogging, Multimedia, Broadcast, Advertising, Writing, Social Media
Education
University of Minnesota-Twin Cities
Bachelor's Degree, Advertising & Mass Communication
Saint Paul College 2002 — 2004
AAS, International Trade Specialist
Fujitsu April 2012 - Present
Telvista Inc. April 2010 - April 2012
CLA Video Services September 2007 - May 2009
AFRICAN BROADCASTING NETWORK-AMERICA 2005 - 2007
Skills
Film Production, Event Planning, Final Cut Studio, Post Production, Film, Screenwriting, Video Production, Documentaries, Final Cut Pro, DVD Studio Pro, Networking, Television, Producing, Video Editing, Media Production, Video, Cinematography, Blogging, Multimedia, Broadcast, Advertising, Writing, Social Media
Education
University of Minnesota-Twin Cities
Bachelor's Degree, Advertising & Mass Communication
Saint Paul College 2002 — 2004
AAS, International Trade Specialist
Dan Quevedo's Telvista Inc. Experience 1999 - 2004
Job SR. Hardware Engineer
Industry Information Technology and Services
Experience
ASSA ABLOY Hospitality April 2013 - Present
ASSA ABLOY April 2014 - December 2014
ASSA ABLOY Hospitality April 2013 - April 2014
CompuCom November 2004 - January 2013
Microsoft 2009 - 2010
Telvista Inc. 1999 - 2004
EsoftSolutions inc. September 2001 - February 2002
Skills
A+ Certified, Troubleshooting, Windows 7, Computer Hardware, Technical Support, Active Directory, Laptops, Active Directory..., Windows Server, Software Installation, Printers, ITIL, Servers, Windows, Routers, Help Desk Support, Operating Systems, LogMeIn, VMware, XP, Antivirus, Citrix, Hardware, VPN, Network Administration, Microsoft Exchange, BMC Remedy, Blackberry Enterprise..., Remote Desktop, Security, IT Operations, Microsoft Technologies, DHCP, Network Security, Wireless Networking, Databases, Workstations, Windows Vista, Service Desk, System Deployment, Data Center, TCP/IP, LAN-WAN, Microsoft Certified..., Hardware Support, SharePoint, Cisco Technologies, Disaster Recovery, Blackberry, DNS
Education
Texas Christian University 2004 — 2007
Tarrent County College 1998 — 1999
Springtown
ASSA ABLOY Hospitality April 2013 - Present
ASSA ABLOY April 2014 - December 2014
ASSA ABLOY Hospitality April 2013 - April 2014
CompuCom November 2004 - January 2013
Microsoft 2009 - 2010
Telvista Inc. 1999 - 2004
EsoftSolutions inc. September 2001 - February 2002
Skills
A+ Certified, Troubleshooting, Windows 7, Computer Hardware, Technical Support, Active Directory, Laptops, Active Directory..., Windows Server, Software Installation, Printers, ITIL, Servers, Windows, Routers, Help Desk Support, Operating Systems, LogMeIn, VMware, XP, Antivirus, Citrix, Hardware, VPN, Network Administration, Microsoft Exchange, BMC Remedy, Blackberry Enterprise..., Remote Desktop, Security, IT Operations, Microsoft Technologies, DHCP, Network Security, Wireless Networking, Databases, Workstations, Windows Vista, Service Desk, System Deployment, Data Center, TCP/IP, LAN-WAN, Microsoft Certified..., Hardware Support, SharePoint, Cisco Technologies, Disaster Recovery, Blackberry, DNS
Education
Texas Christian University 2004 — 2007
Tarrent County College 1998 — 1999
Springtown
Ashley Waggoner's Telvista Inc. Experience February 2004 - November 2006
Job Student at University of Rhode Island
Industry Environmental Services
Experience
University of Rhode Island June 2011 - Present
CSC January 2007 - January 2011
Telvista Inc. February 2004 - November 2006
First Western Securities, Inc. October 2001 - February 2004
Badge Marketing June 2000 - August 2001
Skills
Critical Thinking, Research, Environmental Science, Soil Science, Field Work, Cultural Anthropology, Grant Writing, Data Entry, Microsoft Office, Databases, Information Security...
Education
University of Rhode Island 2013 — 2015
Master of Science (M.S.), Soil Sciences
University of Rhode Island 2010 — 2013
Bachelor of Arts (B.A.), Anthropology and International Development
University of Hyderabad
Semester Abroad, Cultural Anthropology
University of Rhode Island June 2011 - Present
CSC January 2007 - January 2011
Telvista Inc. February 2004 - November 2006
First Western Securities, Inc. October 2001 - February 2004
Badge Marketing June 2000 - August 2001
Skills
Critical Thinking, Research, Environmental Science, Soil Science, Field Work, Cultural Anthropology, Grant Writing, Data Entry, Microsoft Office, Databases, Information Security...
Education
University of Rhode Island 2013 — 2015
Master of Science (M.S.), Soil Sciences
University of Rhode Island 2010 — 2013
Bachelor of Arts (B.A.), Anthropology and International Development
University of Hyderabad
Semester Abroad, Cultural Anthropology
JoAnna Lloyd's Telvista Inc. Experience February 2014 - Present
Job Client Services, Sales Operations, BPO Contact Center Executive
Industry Information Technology and Services
Experience
Telvista Inc. February 2014 - Present
CCO Consulting April 2002 - Present
TeleTech December 1999 - March 2002
TeleTech December 1995 - December 1999
Hilton Grand Vacations August 1994 - December 1995
Hilton Worldwide October 1991 - August 1994
Skills
Customer Service, Client Development, Call Centers, Quality Assurance, Analytics, Account Management, Training, Strategic Planning, Presentations, Manage Client..., Operations Management, Sales Process, Leadership, Program Management, Enterprise Software, Sales, Telecommunications, E-commerce, Business Process..., Sales Operations, Customer Experience, Performance Management, Management, Process Improvement, Project Management, Sales Management, P&L Management, CRM, Strategy, Analysis, Contract Negotiation, Pre-sales, BPO, Vendor Management, Outsourcing, Customer Satisfaction, Contact Centers, Executive Management, Customer Retention, Cross-functional Team..., Team Leadership
Education
University of Colorado Boulder
Marketing
Telvista Inc. February 2014 - Present
CCO Consulting April 2002 - Present
TeleTech December 1999 - March 2002
TeleTech December 1995 - December 1999
Hilton Grand Vacations August 1994 - December 1995
Hilton Worldwide October 1991 - August 1994
Skills
Customer Service, Client Development, Call Centers, Quality Assurance, Analytics, Account Management, Training, Strategic Planning, Presentations, Manage Client..., Operations Management, Sales Process, Leadership, Program Management, Enterprise Software, Sales, Telecommunications, E-commerce, Business Process..., Sales Operations, Customer Experience, Performance Management, Management, Process Improvement, Project Management, Sales Management, P&L Management, CRM, Strategy, Analysis, Contract Negotiation, Pre-sales, BPO, Vendor Management, Outsourcing, Customer Satisfaction, Contact Centers, Executive Management, Customer Retention, Cross-functional Team..., Team Leadership
Education
University of Colorado Boulder
Marketing
Justin Vernon Justin Vernon's Telvista Inc. Experience September 2010 - April 2011
Job Facilities Maintenance at United Fashions of Texas
Industry Facilities Services
Experience
United Fashions of Texas, LLC 2012 - Present
Power Packaging April 2011 - January 2012
Telvista Inc. September 2010 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Tarrant County College 2009 — 2011
United Fashions of Texas, LLC 2012 - Present
Power Packaging April 2011 - January 2012
Telvista Inc. September 2010 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Tarrant County College 2009 — 2011
Danny Bothun MCP Danny Bothun MCP's Telvista Inc. Experience 2002 - 2004
Job IT Administration Support
Industry Information Technology and Services
Experience
Dallas Area Habitat for Humanity 2013 - Present
New Horizons Computer Learning Centers 2011 - 2012
Telvista Inc. 2002 - 2004
Stream International 2000 - 2002
Miller of Dallas/Andrews Distributing 1998 - 1999
FedEx 1988 - 1997
Skills
Windows Server, Windows 7, Troubleshooting, Technical Support, Active Directory, MCITP, CompTIA A+ Certification, System Administration, Help Desk Support, TCP/IP, Computer Hardware, Windows, Computer Repair, System Deployment, Windows Server 2008 R2, Windows Server 2012, VMware vSphere, VMware vCenter, CompTIA Network+..., Network Administration, Desktop Administration, Desktop Deployment, Windows 7 Migration, Information Technology, End User Training, Service Level Agreements, Time Management, Customer Experience, Call Center, Employee Training, Operations Management, Project Management, Inventory Management, MCP, MCSA, MCTS, Problem Solving, Backup & Recovery...
Education
The University of Texas at Dallas 1989 — 1994
Bachelor of Science, Business Administration
Dallas Area Habitat for Humanity 2013 - Present
New Horizons Computer Learning Centers 2011 - 2012
Telvista Inc. 2002 - 2004
Stream International 2000 - 2002
Miller of Dallas/Andrews Distributing 1998 - 1999
FedEx 1988 - 1997
Skills
Windows Server, Windows 7, Troubleshooting, Technical Support, Active Directory, MCITP, CompTIA A+ Certification, System Administration, Help Desk Support, TCP/IP, Computer Hardware, Windows, Computer Repair, System Deployment, Windows Server 2008 R2, Windows Server 2012, VMware vSphere, VMware vCenter, CompTIA Network+..., Network Administration, Desktop Administration, Desktop Deployment, Windows 7 Migration, Information Technology, End User Training, Service Level Agreements, Time Management, Customer Experience, Call Center, Employee Training, Operations Management, Project Management, Inventory Management, MCP, MCSA, MCTS, Problem Solving, Backup & Recovery...
Education
The University of Texas at Dallas 1989 — 1994
Bachelor of Science, Business Administration
Jason Maklary Jason Maklary's Telvista Inc. Experience February 2002 - March 2002
Job Sales, Management and Customer Experience with a Technical Background
Industry Telecommunications
Experience
CovalentWorks, LP February 2014 - Present
Connected Lyfe April 2013 - February 2014
Ygnition Networks/Access Media 3 May 2002 - April 2013
Telvista Inc. February 2002 - March 2002
Suntech Systems Inc. November 2001 - December 2001
Wise Choice Inc. December 2000 - September 2001
American Consulting/Darwin Network June 2000 - December 2000
Compact Data Solutions July 1999 - June 2000
Skills
Operations Management, Customer Experience, Process Improvement, Marketing, Customer Retention, New Business Development, Business Development, Telecommunications, Management, Sales Operations, Call Center, Customer Satisfaction, Budgets, Call Centers, Team Building, Broadband, Vendor Management, Leadership, Account Management, VoIP
Education
The University of Texas at Arlington 1996 — 2000
Business Information Systems and Management Sciences
Northlake College Networking Academy
CCNA Cisco Certification Program
CovalentWorks, LP February 2014 - Present
Connected Lyfe April 2013 - February 2014
Ygnition Networks/Access Media 3 May 2002 - April 2013
Telvista Inc. February 2002 - March 2002
Suntech Systems Inc. November 2001 - December 2001
Wise Choice Inc. December 2000 - September 2001
American Consulting/Darwin Network June 2000 - December 2000
Compact Data Solutions July 1999 - June 2000
Skills
Operations Management, Customer Experience, Process Improvement, Marketing, Customer Retention, New Business Development, Business Development, Telecommunications, Management, Sales Operations, Call Center, Customer Satisfaction, Budgets, Call Centers, Team Building, Broadband, Vendor Management, Leadership, Account Management, VoIP
Education
The University of Texas at Arlington 1996 — 2000
Business Information Systems and Management Sciences
Northlake College Networking Academy
CCNA Cisco Certification Program
Paul Sayre's Telvista Inc. Experience April 2005 - August 2005
Job Systems Administrator at CSC
Industry Business Supplies and Equipment
Experience
CSC September 2014 - Present
Technifax Office Solutions October 2011 - September 2014
Oce June 2007 - October 2011
Geek Squad October 2006 - June 2007
Fidelity Investments August 2005 - September 2006
Telvista Inc. April 2005 - August 2005
Skills
Servers, VMware ESX, Windows Server, Windows, Microsoft Exchange, Veeam, Technical Support, EMC, SAN, Server Administration, Networking, Network Administration, iSCSI, Cisco, Routers, Switches, VoIP, Storsimple, Hardware, Printers, Scanners, Operating Systems, Computer Repair, Android, Customer Service, Apple, IBM iSeries, HP Proliant, Software Installation, Powershell, Powercli
Education
Tarrant County College
Bachelor, Computer Technology/Computer Systems Technology
Keller High School 2001 — 2003
Diploma
CSC September 2014 - Present
Technifax Office Solutions October 2011 - September 2014
Oce June 2007 - October 2011
Geek Squad October 2006 - June 2007
Fidelity Investments August 2005 - September 2006
Telvista Inc. April 2005 - August 2005
Skills
Servers, VMware ESX, Windows Server, Windows, Microsoft Exchange, Veeam, Technical Support, EMC, SAN, Server Administration, Networking, Network Administration, iSCSI, Cisco, Routers, Switches, VoIP, Storsimple, Hardware, Printers, Scanners, Operating Systems, Computer Repair, Android, Customer Service, Apple, IBM iSeries, HP Proliant, Software Installation, Powershell, Powercli
Education
Tarrant County College
Bachelor, Computer Technology/Computer Systems Technology
Keller High School 2001 — 2003
Diploma
Shannon Magnuson Shannon Magnuson's Telvista Inc. Experience May 2004 - June 2006
Job Support Agent at CSC
Industry Information Technology and Services
Experience
CSC July 2014 - Present
TEKsystems October 2011 - June 2014
Alt-N Technologies 2006 - 2011
Telvista Inc. May 2004 - June 2006
Skills
SMTP, VMware, IMAP, XP, TCP/IP, Blackberry Enterprise..., Macintosh hardware, POP3, MDaemon, ActiveSync, SyncML, Windows 7, Windows 2000, Microsoft CRM, Networking, Remedy User, Customer Service..., DNS, Active Directory, Windows Server, Windows XP, Access
Education
University of Nebraska-Lincoln 1996 — 1998
CSC July 2014 - Present
TEKsystems October 2011 - June 2014
Alt-N Technologies 2006 - 2011
Telvista Inc. May 2004 - June 2006
Skills
SMTP, VMware, IMAP, XP, TCP/IP, Blackberry Enterprise..., Macintosh hardware, POP3, MDaemon, ActiveSync, SyncML, Windows 7, Windows 2000, Microsoft CRM, Networking, Remedy User, Customer Service..., DNS, Active Directory, Windows Server, Windows XP, Access
Education
University of Nebraska-Lincoln 1996 — 1998
Dennis Blakey Dennis Blakey's Telvista Inc. Experience January 2001 - November 2002
Job Technician
Industry Information Technology and Services
Experience
AppleOne November 2010 - May 2011
Aerotek October 2006 - September 2010
NCA Communications, Inc. July 2004 - September 2006
Telvista Inc. January 2001 - November 2002
Remedy Intelligent Staffing October 2000 - November 2000
Accountemps July 1998 - March 2000
United States Air Force July 1976 - May 1988
Skills
Management Accounting, Field Technicians
Education
Central Missouri State University 1984 — 1985
MS, Aviation Safety
The University of Memphis 1971 — 1975
BBA, Accounting
AppleOne November 2010 - May 2011
Aerotek October 2006 - September 2010
NCA Communications, Inc. July 2004 - September 2006
Telvista Inc. January 2001 - November 2002
Remedy Intelligent Staffing October 2000 - November 2000
Accountemps July 1998 - March 2000
United States Air Force July 1976 - May 1988
Skills
Management Accounting, Field Technicians
Education
Central Missouri State University 1984 — 1985
MS, Aviation Safety
The University of Memphis 1971 — 1975
BBA, Accounting
Stacey (Adkins) Spicer Stacey (Adkins) Spicer's Telvista Inc. Experience April 2008 - January 2012
Job Recruiter/Talent Advisor at Wells Fargo
Industry Financial Services
Experience
Wells Fargo September 2012 - Present
StarTek January 2012 - September 2012
Telvista Inc. April 2008 - January 2012
Petal Pushers Florist January 2005 - November 2007
Leland's Tile Company June 2003 - May 2005
Skills
Recruitment/Retention, Hiring Practices, Personnel Recruiting, Offer Letters, Job Posting, Candidates Searching, Internet Recruiting, Creative Sourcing, Candidate Assessment, Employee Referral..., Job Description..., Interviewing, Sourcing, Applicant Tracking..., Onboarding, Screening, Job Fairs, Background Checks, Technical Recruiting, Talent Acquisition, Full-cycle Recruiting, Hiring, Employee Relations, Personnel Selection, Recruiting, Human Resources, Temporary Placement, Interviews, Temporary Staffing, Staffing Services, Contract Recruitment, Training, Personnel Management, Leadership, Payroll, Screening Resumes, Management, SDLC, Job Scanning, Job Descriptions
Education
University of Phoenix 2014 — 2015
Bachelor's degree, Human Resources Management/Personnel Administration, General
University of Phoenix 2011 — 2013
AAHSM, Human Services Management
Pittsylvania Vocational Education 1990 — 1992
Dan River High School 1988 — 1992
Diploma, General
Wells Fargo September 2012 - Present
StarTek January 2012 - September 2012
Telvista Inc. April 2008 - January 2012
Petal Pushers Florist January 2005 - November 2007
Leland's Tile Company June 2003 - May 2005
Skills
Recruitment/Retention, Hiring Practices, Personnel Recruiting, Offer Letters, Job Posting, Candidates Searching, Internet Recruiting, Creative Sourcing, Candidate Assessment, Employee Referral..., Job Description..., Interviewing, Sourcing, Applicant Tracking..., Onboarding, Screening, Job Fairs, Background Checks, Technical Recruiting, Talent Acquisition, Full-cycle Recruiting, Hiring, Employee Relations, Personnel Selection, Recruiting, Human Resources, Temporary Placement, Interviews, Temporary Staffing, Staffing Services, Contract Recruitment, Training, Personnel Management, Leadership, Payroll, Screening Resumes, Management, SDLC, Job Scanning, Job Descriptions
Education
University of Phoenix 2014 — 2015
Bachelor's degree, Human Resources Management/Personnel Administration, General
University of Phoenix 2011 — 2013
AAHSM, Human Services Management
Pittsylvania Vocational Education 1990 — 1992
Dan River High School 1988 — 1992
Diploma, General
Sherman Andre Jeffers's Telvista Inc. Experience April 2005 - October 2005
Job Assistant Manager
Industry Automotive
Experience
NAPA AUTO PARTS August 2015 - Present
Pizza Hut March 2014 - Present
Convergys March 2014 - July 2014
AutoZone January 2007 - October 2011
Telvista Inc. April 2005 - October 2005
Sears Holdings Corporation July 2004 - October 2005
Exult April 2000 - September 2001
Wachovia April 1998 - September 1999
Moody's Investors Service December 1997 - June 1998
The Crown Athletic Club December 1994 - December 1997
Skills
Customer Service, Microsoft Excel, Microsoft Office, Troubleshooting, Public Speaking, Research, Management, Economics, HR Consulting, Operations Management, Seibel, Automotive Parts, ASE Certified, Accounts Payable, Restaurants, Receptionist Duties, Econometrics, SAS, Minitab, Retail Sales, HR Policies, Direct Sales, Network Marketing, Wellness, Retail Banking, Boy Scouts, Grocery Industry, Outstanding..., Teamwork, Leadership, Outstanding people..., Team Building, Accounting, Financial Analysis, Sales, Church Administration, Networking, Sales Commission, Cold Calling, Cashiers, Direct Marketing, Supervisory Skills, Shipping, Agriculture, Windows, Microsoft Word, Lotus, Lotus Notes, Lotus 123, PeopleSoft
Education
University of North Carolina at Charlotte 1990 — 1996
Bachelor of Arts (BA), Economics
Bartlett Yancey Senior High School 1986 — 1990
High School Diploma, NC Scholar, 3.77
NAPA AUTO PARTS August 2015 - Present
Pizza Hut March 2014 - Present
Convergys March 2014 - July 2014
AutoZone January 2007 - October 2011
Telvista Inc. April 2005 - October 2005
Sears Holdings Corporation July 2004 - October 2005
Exult April 2000 - September 2001
Wachovia April 1998 - September 1999
Moody's Investors Service December 1997 - June 1998
The Crown Athletic Club December 1994 - December 1997
Skills
Customer Service, Microsoft Excel, Microsoft Office, Troubleshooting, Public Speaking, Research, Management, Economics, HR Consulting, Operations Management, Seibel, Automotive Parts, ASE Certified, Accounts Payable, Restaurants, Receptionist Duties, Econometrics, SAS, Minitab, Retail Sales, HR Policies, Direct Sales, Network Marketing, Wellness, Retail Banking, Boy Scouts, Grocery Industry, Outstanding..., Teamwork, Leadership, Outstanding people..., Team Building, Accounting, Financial Analysis, Sales, Church Administration, Networking, Sales Commission, Cold Calling, Cashiers, Direct Marketing, Supervisory Skills, Shipping, Agriculture, Windows, Microsoft Word, Lotus, Lotus Notes, Lotus 123, PeopleSoft
Education
University of North Carolina at Charlotte 1990 — 1996
Bachelor of Arts (BA), Economics
Bartlett Yancey Senior High School 1986 — 1990
High School Diploma, NC Scholar, 3.77
ANDREW MOON's Telvista Inc. Experience August 2012 - September 2013
Job Seeking promotion. IT Telecom Engineering Professional.
Industry Information Technology and Services
Experience
Amazon August 2014 - Present
Verity Recruiting September 2013 - February 2014
Telvista Inc. August 2012 - September 2013
AT&T April 2008 - April 2012
Sprint Nextel July 2006 - April 2008
Telvista Inc. February 2005 - July 2006
AlliedBarton Security Services November 2002 - February 2005
Safeguard Business Systems May 2001 - August 2002
Alliance Data February 1995 - April 2001
Skills
Technical Support, Customer Service, Troubleshooting, Training, Call Centers, Help Desk Support, Customer Satisfaction, Management, Sales, Recruiting, Process Improvement, Windows 7, Project Management, Call Center, Microsoft Office, Outlook, Talent Acquisition, Customer Retention, Computer Hardware, Telecommunications, Time Management, Networking, Team Leadership, Team Building, Cold Calling, Windows, Disaster Recovery, Sales Management, Computer Repair, Software Documentation, Vendor Management, Teamwork, CRM, Access, Leadership, Account Management, Microsoft Excel, E-commerce, Transportation, Information Technology, POS, Wireless, Wireless Networking, Business Process..., Solution Implementation, Quality Assurance, Security
Education
Tarrant County College 2012 — 2016
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Randolph high school 1988 — 1994
Amazon August 2014 - Present
Verity Recruiting September 2013 - February 2014
Telvista Inc. August 2012 - September 2013
AT&T April 2008 - April 2012
Sprint Nextel July 2006 - April 2008
Telvista Inc. February 2005 - July 2006
AlliedBarton Security Services November 2002 - February 2005
Safeguard Business Systems May 2001 - August 2002
Alliance Data February 1995 - April 2001
Skills
Technical Support, Customer Service, Troubleshooting, Training, Call Centers, Help Desk Support, Customer Satisfaction, Management, Sales, Recruiting, Process Improvement, Windows 7, Project Management, Call Center, Microsoft Office, Outlook, Talent Acquisition, Customer Retention, Computer Hardware, Telecommunications, Time Management, Networking, Team Leadership, Team Building, Cold Calling, Windows, Disaster Recovery, Sales Management, Computer Repair, Software Documentation, Vendor Management, Teamwork, CRM, Access, Leadership, Account Management, Microsoft Excel, E-commerce, Transportation, Information Technology, POS, Wireless, Wireless Networking, Business Process..., Solution Implementation, Quality Assurance, Security
Education
Tarrant County College 2012 — 2016
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Randolph high school 1988 — 1994
Damaris Segura Damaris Segura's Telvista Inc. Experience December 2014 - Present
Job Technical Support Agent at Telvista Inc.
Industry Information Technology and Services
Experience
Telvista Inc. December 2014 - Present
Skills
Information Technology, Customer Service, Photography, Networking, Music
Education
Brown Mackie College-Dallas/ fort worth 2014 — 2015
Associate of Science: Information Technology, Information Technology
Texas State Technical College Harlingen 2007 — 2011
Telvista Inc. December 2014 - Present
Skills
Information Technology, Customer Service, Photography, Networking, Music
Education
Brown Mackie College-Dallas/ fort worth 2014 — 2015
Associate of Science: Information Technology, Information Technology
Texas State Technical College Harlingen 2007 — 2011
Berley Lewis Berley Lewis's Telvista Inc. Experience August 2006 - June 2007
Job IT Specialist at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard/NMCI June 2014 - Present
TEKsystems June 2012 - July 2014
US Navy September 2007 - September 2011
Telvista Inc. August 2006 - June 2007
Skills
Active Directory, Windows Server, Troubleshooting, Technical Support, Software Installation, Windows XP, Help Desk Support, Networking, Microsoft Exchange, Laptops, Hardware Support, Wireless Networking, Information Assurance, Printers, Network Administration, Desktop Application..., Network Security, VPN, Computer Security, Computer Hardware, Computer Repair, BMC Remedy, Security+, Antivirus, Routers, XP, Information Technology, Windows 7, Operating Systems, Security, Security Clearance, Information Security, CompTIA Security+
Education
University of Phoenix 2012 — 2014
Bachelor of Science in Information Technology, Information Systems Security
Hewlett-Packard/NMCI June 2014 - Present
TEKsystems June 2012 - July 2014
US Navy September 2007 - September 2011
Telvista Inc. August 2006 - June 2007
Skills
Active Directory, Windows Server, Troubleshooting, Technical Support, Software Installation, Windows XP, Help Desk Support, Networking, Microsoft Exchange, Laptops, Hardware Support, Wireless Networking, Information Assurance, Printers, Network Administration, Desktop Application..., Network Security, VPN, Computer Security, Computer Hardware, Computer Repair, BMC Remedy, Security+, Antivirus, Routers, XP, Information Technology, Windows 7, Operating Systems, Security, Security Clearance, Information Security, CompTIA Security+
Education
University of Phoenix 2012 — 2014
Bachelor of Science in Information Technology, Information Systems Security
Guillermo Simental Guillermo Simental's Telvista Inc. Experience November 2014 - August 2015
Job computer in forensic science
Industry Information Technology and Services
Experience
Telvista Inc. November 2014 - August 2015
Skills
Computer Network..., Computer Building, Computer Repair, Computer Science, Computer Maintenance, Music Production, Music Theory, Music Videos, Programming, OS X, Computer Hardware, Computer Security, Operating Systems, Ubuntu, Wireless Networking, TCP/IP, Windows XP, Android, Windows 7, Windows Server, Software, Computer Hardware..., BMC Remedy, DHCP, Printers, Software Installation, Hardware, Remote Desktop, Windows XP Pro, Windows Vista, Networking, Laptops, Visual Basic, Technical Support, Dell Computers, LAN-WAN, VPN, Desktop Computers, Routers, Cabling, Network Hardware, Information Technology, Antivirus, Hardware Installation, Web Development, Network Administration, Network Security, Help Desk Support, Workstations, Hardware Support
Education
The University of Texas at Arlington 2013 — 2017
Telvista Inc. November 2014 - August 2015
Skills
Computer Network..., Computer Building, Computer Repair, Computer Science, Computer Maintenance, Music Production, Music Theory, Music Videos, Programming, OS X, Computer Hardware, Computer Security, Operating Systems, Ubuntu, Wireless Networking, TCP/IP, Windows XP, Android, Windows 7, Windows Server, Software, Computer Hardware..., BMC Remedy, DHCP, Printers, Software Installation, Hardware, Remote Desktop, Windows XP Pro, Windows Vista, Networking, Laptops, Visual Basic, Technical Support, Dell Computers, LAN-WAN, VPN, Desktop Computers, Routers, Cabling, Network Hardware, Information Technology, Antivirus, Hardware Installation, Web Development, Network Administration, Network Security, Help Desk Support, Workstations, Hardware Support
Education
The University of Texas at Arlington 2013 — 2017
Leonor Alejandra Salas's Telvista Inc. Experience December 2000 - September 2003
Job Administrative Assistant
Industry Executive Office
Experience
California Air Tools January 2015 - Present
. November 2014 - Present
Demo Deluxe IMG October 2004 - Present
Dynamic Networks Insurance Services June 2013 - July 2013
Child Development Associates December 2009 - November 2010
MC Steel Incorporated February 2008 - February 2010
Telvista Inc. December 2000 - September 2003
Country Club Hotel (Baja Inn) May 1999 - October 2000
Skills
Administrative Office..., Invoicing, Accounts Payable, Accounts Receivable, Customer Service, Purchase Orders, Invoice Processing, Account Reconciliation, Payroll, Bookkeeping, Email, File Management, Mail Sorting, Mail Merge, General Office Skills, Data Entry, Phone Etiquette, Time Management, Documentation Practices, General Correspondence, Clerical Skills, Online Research, Internet Explorer, Microsoft Office, Outlook, QuickBooks, Keyboard Skills, Calendars, Multi-line Phone, 10 Key, Office Equipment, Hotel Booking, Telephone Skills, Copying, Office Administration, Clerical Work, Receptionist Duties, Fast Learner, Pay Close Attention to..., Confidentiality, High Level Of..., Highly detail oriented, Organized Multi-tasker, Highly responsible, Telephone Reception, Handle Confidential..., Discretion, Reliability, Team Player, Facebook
Education
United Education Institute College 2009 — 2009
Diploma, Business Office Administration
Southwestern College 2004 — 2006
English Couse
Montgomery Adult School 2003 — 2003
General Education Development
Universidad Autónoma de Baja California 1997 — 2000
Bachelors Degree Program in Tourism, Tourism and Travel Services Management
California Air Tools January 2015 - Present
. November 2014 - Present
Demo Deluxe IMG October 2004 - Present
Dynamic Networks Insurance Services June 2013 - July 2013
Child Development Associates December 2009 - November 2010
MC Steel Incorporated February 2008 - February 2010
Telvista Inc. December 2000 - September 2003
Country Club Hotel (Baja Inn) May 1999 - October 2000
Skills
Administrative Office..., Invoicing, Accounts Payable, Accounts Receivable, Customer Service, Purchase Orders, Invoice Processing, Account Reconciliation, Payroll, Bookkeeping, Email, File Management, Mail Sorting, Mail Merge, General Office Skills, Data Entry, Phone Etiquette, Time Management, Documentation Practices, General Correspondence, Clerical Skills, Online Research, Internet Explorer, Microsoft Office, Outlook, QuickBooks, Keyboard Skills, Calendars, Multi-line Phone, 10 Key, Office Equipment, Hotel Booking, Telephone Skills, Copying, Office Administration, Clerical Work, Receptionist Duties, Fast Learner, Pay Close Attention to..., Confidentiality, High Level Of..., Highly detail oriented, Organized Multi-tasker, Highly responsible, Telephone Reception, Handle Confidential..., Discretion, Reliability, Team Player, Facebook
Education
United Education Institute College 2009 — 2009
Diploma, Business Office Administration
Southwestern College 2004 — 2006
English Couse
Montgomery Adult School 2003 — 2003
General Education Development
Universidad Autónoma de Baja California 1997 — 2000
Bachelors Degree Program in Tourism, Tourism and Travel Services Management
Colin Flynn Colin Flynn's Telvista Inc. Experience June 2013 - April 2014
Job IT Administrator at USAnalytics
Industry Information Technology and Services
Experience
US-Analytics March 2014 - Present
Telvista Inc. June 2013 - April 2014
Skills
Windows 7, Technical Support, VMware, Windows Server, Customer Service, Networking, Hardware, Microsoft Exchange, Team Leadership, Virtualization, Computer Hardware, WAN, Disaster Recovery, VoIP, Operating Systems, Linux, CRM, Windows XP, LAN, Automation, VMware View, VMware ESX, Routing, TCP/IP, Windows System..., Microsoft SQL Server, PL/SQL, Oracle SQL Developer, Oracle Database, ETL, Hyperion EPM, Essbase, Data Analysis, Data Modeling, QlikView
Education
Brookhaven Community College 2012 — 2014
Associate of Sciences (A.S.), Computer Engineering, 3.7 GPA
The University of Texas at Dallas
Computer Engineering
US-Analytics March 2014 - Present
Telvista Inc. June 2013 - April 2014
Skills
Windows 7, Technical Support, VMware, Windows Server, Customer Service, Networking, Hardware, Microsoft Exchange, Team Leadership, Virtualization, Computer Hardware, WAN, Disaster Recovery, VoIP, Operating Systems, Linux, CRM, Windows XP, LAN, Automation, VMware View, VMware ESX, Routing, TCP/IP, Windows System..., Microsoft SQL Server, PL/SQL, Oracle SQL Developer, Oracle Database, ETL, Hyperion EPM, Essbase, Data Analysis, Data Modeling, QlikView
Education
Brookhaven Community College 2012 — 2014
Associate of Sciences (A.S.), Computer Engineering, 3.7 GPA
The University of Texas at Dallas
Computer Engineering
Hilal Mourad's Telvista Inc. Experience December 2011 - Present
Job Contact Center Supervisor at Telvista Inc.
Industry Outsourcing/Offshoring
Experience
Telvista Inc. December 2011 - Present
Telvista Inc. April 2009 - December 2011
Telvista Inc. January 2008 - April 2009
Skills
Customer Service/Support, Call Center Supervision..., Team Leadership, Mentoring, Process Streamlining, Customer Relations, Operations Improvement, Proficient in MS Office, Multi-tasking Skills, Great troubleshooting..., Superior written &..., Detailed Organization, Multi-language, Problem Solving, Superior Computer Skills, Call Centers, Customer Satisfaction, Management, Analysis, Technical Support, Coaching, Troubleshooting, Contact Centers, Customer Service, Training
Education
The University of Texas at Arlington
Bachelor of Science (B.Sc.), Mechanical Engineering
The University of Texas at Arlington
Bachelor of Science (B.S.), Mechanical Engineering
Telvista Inc. December 2011 - Present
Telvista Inc. April 2009 - December 2011
Telvista Inc. January 2008 - April 2009
Skills
Customer Service/Support, Call Center Supervision..., Team Leadership, Mentoring, Process Streamlining, Customer Relations, Operations Improvement, Proficient in MS Office, Multi-tasking Skills, Great troubleshooting..., Superior written &..., Detailed Organization, Multi-language, Problem Solving, Superior Computer Skills, Call Centers, Customer Satisfaction, Management, Analysis, Technical Support, Coaching, Troubleshooting, Contact Centers, Customer Service, Training
Education
The University of Texas at Arlington
Bachelor of Science (B.Sc.), Mechanical Engineering
The University of Texas at Arlington
Bachelor of Science (B.S.), Mechanical Engineering
Kenneth Adkins Kenneth Adkins's Telvista Inc. Experience February 2015 - Present
Job Verizon Support Chat Representative at Telvista Inc.
Industry Wireless
Experience
Telvista Inc. February 2015 - Present
The Home Depot October 2013 - October 2014
EBI, LLC July 2012 - August 2013
Affordable Construction Co January 2012 - July 2012
Education
South University 2013 — 2020
Bachelor’s Degree, Business Administration and Management, General, 3.3 GPA
Chatham High 2006 — 2010
High School Diploma, Basic, 3.5 GPA
Telvista Inc. February 2015 - Present
The Home Depot October 2013 - October 2014
EBI, LLC July 2012 - August 2013
Affordable Construction Co January 2012 - July 2012
Education
South University 2013 — 2020
Bachelor’s Degree, Business Administration and Management, General, 3.3 GPA
Chatham High 2006 — 2010
High School Diploma, Basic, 3.5 GPA
Charles Holding Charles Holding's Telvista Inc. Experience April 2013 - August 2013
Job PC Technician at Nesco Resource
Industry Information Technology and Services
Experience
Nesco Resource December 2014 - Present
KForce Staffing October 2014 - December 2014
The Computer Merchant April 2014 - October 2014
CornerStone Staffing January 2014 - April 2014
Randstad Technologies US August 2013 - January 2014
Telvista Inc. April 2013 - August 2013
Skills
Networking, IT Hardware Support, IT Security Policies, Leadership, Training
Education
The University of Texas at Arlington 2011 — 2012
Physics
Tarrant County College 2009 — 2011
General Studies
Keller High School 2006 — 2009
High School, 9-12
Nesco Resource December 2014 - Present
KForce Staffing October 2014 - December 2014
The Computer Merchant April 2014 - October 2014
CornerStone Staffing January 2014 - April 2014
Randstad Technologies US August 2013 - January 2014
Telvista Inc. April 2013 - August 2013
Skills
Networking, IT Hardware Support, IT Security Policies, Leadership, Training
Education
The University of Texas at Arlington 2011 — 2012
Physics
Tarrant County College 2009 — 2011
General Studies
Keller High School 2006 — 2009
High School, 9-12
Taylor Roper Taylor Roper's Telvista Inc. Experience June 2014 - Present
Job "Aspire to Inspire"
Industry Design
Experience
CES August 2015 - Present
Vandergriff Toyota November 2014 - Present
Vandergriff Toyota October 2014 - Present
Telvista Inc. June 2014 - Present
Telvista Inc. November 2013 - June 2014
Creative Insanity Designs January 2013 - July 2013
Skills
Creative Direction, Graphic Design, Advertising, Adobe Creative Suite, InDesign, Illustrator, Photoshop, Creative Strategy, Brand Development, Web Design, Art Direction, Packaging, Outsourcing, Call Centers, Customer Satisfaction, Process Improvement, Management, CRM, Troubleshooting, Leadership, Talent Management, Talent Acquisition, Performance Management, Employee Relations, Social Media, Microsoft Word, Recruiting, Networking
Education
University of North Texas
CES August 2015 - Present
Vandergriff Toyota November 2014 - Present
Vandergriff Toyota October 2014 - Present
Telvista Inc. June 2014 - Present
Telvista Inc. November 2013 - June 2014
Creative Insanity Designs January 2013 - July 2013
Skills
Creative Direction, Graphic Design, Advertising, Adobe Creative Suite, InDesign, Illustrator, Photoshop, Creative Strategy, Brand Development, Web Design, Art Direction, Packaging, Outsourcing, Call Centers, Customer Satisfaction, Process Improvement, Management, CRM, Troubleshooting, Leadership, Talent Management, Talent Acquisition, Performance Management, Employee Relations, Social Media, Microsoft Word, Recruiting, Networking
Education
University of North Texas
Humberto Ricardo Valdez Gomez's Telvista Inc. Experience November 2011 - April 2014
Job OWNER AND COMPUTER TECHNICIAN FOR COMPU SYS 3.0
Industry Computer & Network Security
Experience
COMPU SYS 3.0 April 2013 - Present
Telvista Inc. November 2011 - April 2014
AT&T 2011 - 2013
Principal Financial Group April 2008 - June 2011
American Communication Corporation August 2008 - September 2010
American Communication Corporation/AMERICAN INTERNET SERVICES August 2007 - December 2009
Upper Deck, Inc. March 2005 - August 2007
Skills
IT Service Management, Manage Client..., Underwriting, Operations Management, Business Development, director del proyecto, Aseguramiento, Sales, Leadership, Information Technology, Project Management, Technical Support, Call Centers, CRM, Broadband, Human Resources, Networking
Education
NATIONAL UNIVERSITY 2009 — 2010
Computer Science and Certification with Microsoft A+ C++, Cisco,, InformationSystems, Computer and Information Science, Certification
San Diego State University-California State University 1993 — 1996
Associates Degree, Social Sciences, AA
COMPU SYS 3.0 April 2013 - Present
Telvista Inc. November 2011 - April 2014
AT&T 2011 - 2013
Principal Financial Group April 2008 - June 2011
American Communication Corporation August 2008 - September 2010
American Communication Corporation/AMERICAN INTERNET SERVICES August 2007 - December 2009
Upper Deck, Inc. March 2005 - August 2007
Skills
IT Service Management, Manage Client..., Underwriting, Operations Management, Business Development, director del proyecto, Aseguramiento, Sales, Leadership, Information Technology, Project Management, Technical Support, Call Centers, CRM, Broadband, Human Resources, Networking
Education
NATIONAL UNIVERSITY 2009 — 2010
Computer Science and Certification with Microsoft A+ C++, Cisco,, InformationSystems, Computer and Information Science, Certification
San Diego State University-California State University 1993 — 1996
Associates Degree, Social Sciences, AA
Rosa Ángela Durán Pérez.'s Telvista Inc. Experience February 2014 - May 2014
Job Directora de Coordinación en MKt & Account Digital. en Trebol MKT
Industry Marketing and Advertising
Experience
Eye Candy Marketing February 2015 - Present
Trebol MKT February 2015 - Present
Asociación de Egresados en Mercadotecnia A.C July 2013 - Present
Bolt Media November 2014 - December 2014
Clinica Reencuentro May 2014 - August 2014
Telvista Inc. February 2014 - May 2014
Graduaciones Varsa March 2012 - December 2013
Grupo Salinas August 2011 - November 2011
Empreser Tijuana 2010 - 2011
Skills
Market Planning, Investments, Social Media, Digital Marketing, Planes de negocio, Negociación, Mercadotecnia en medios..., Redes sociales, Estrategia empresarial, Microsoft Office, Publicidad, Marketing digital, Administración y..., Mercadotecnia, Planificación..., Servicio de atención al..., Sales
Education
Universidad Autónoma de Baja California 2015 — 2016
Maestría en Administración, énfasis en Mercadotecnia., Posgrado
Universidad Autónoma de Baja California 2008 — 2011
Licenciatura en Mercadotecnia
CIDH Universidad 2008 — 2008
Lic. Mercadotecnia en Administracion
Eye Candy Marketing February 2015 - Present
Trebol MKT February 2015 - Present
Asociación de Egresados en Mercadotecnia A.C July 2013 - Present
Bolt Media November 2014 - December 2014
Clinica Reencuentro May 2014 - August 2014
Telvista Inc. February 2014 - May 2014
Graduaciones Varsa March 2012 - December 2013
Grupo Salinas August 2011 - November 2011
Empreser Tijuana 2010 - 2011
Skills
Market Planning, Investments, Social Media, Digital Marketing, Planes de negocio, Negociación, Mercadotecnia en medios..., Redes sociales, Estrategia empresarial, Microsoft Office, Publicidad, Marketing digital, Administración y..., Mercadotecnia, Planificación..., Servicio de atención al..., Sales
Education
Universidad Autónoma de Baja California 2015 — 2016
Maestría en Administración, énfasis en Mercadotecnia., Posgrado
Universidad Autónoma de Baja California 2008 — 2011
Licenciatura en Mercadotecnia
CIDH Universidad 2008 — 2008
Lic. Mercadotecnia en Administracion
MacKenzie Craig's Telvista Inc. Experience April 2015 - Present
Job Operations Statistics Manager at Telvista
Industry Outsourcing/Offshoring
Experience
Telvista Inc. April 2015 - Present
Telvista 2011 - Present
Telvista 2004 - 2011
Telvista Inc. 2003 - 2004
Telvista Inc. 2001 - 2003
Telvista Inc. 1999 - 2001
CompUSA 1998 - 1999
CompUSA 1997 - 1998
CompUSA 1996 - 1997
Walmart 1988 - 1996
Skills
Access, ERP, Forecasting, MS Project, MS Forecaster, Excel, Word, Financial Analysis, Financial Reporting, Financial Modeling, Corporate Finance, Business Analysis, Business Intelligence, Data Analysis, Photoshop, Digital Photography, Photo Editing, Photography, Lightroom, Microsoft Excel, Technical Support, Training, Workforce Management, Call Centers, Management, Process Improvement, Customer Satisfaction, Business Process..., Software Documentation, CRM, Vendor Management, Image Editing, Outsourcing, Microsoft Word, Analysis, BPO, Leadership
Education
University of Louisiana at Monroe
BGS, Liberal Arts
Telvista Inc. April 2015 - Present
Telvista 2011 - Present
Telvista 2004 - 2011
Telvista Inc. 2003 - 2004
Telvista Inc. 2001 - 2003
Telvista Inc. 1999 - 2001
CompUSA 1998 - 1999
CompUSA 1997 - 1998
CompUSA 1996 - 1997
Walmart 1988 - 1996
Skills
Access, ERP, Forecasting, MS Project, MS Forecaster, Excel, Word, Financial Analysis, Financial Reporting, Financial Modeling, Corporate Finance, Business Analysis, Business Intelligence, Data Analysis, Photoshop, Digital Photography, Photo Editing, Photography, Lightroom, Microsoft Excel, Technical Support, Training, Workforce Management, Call Centers, Management, Process Improvement, Customer Satisfaction, Business Process..., Software Documentation, CRM, Vendor Management, Image Editing, Outsourcing, Microsoft Word, Analysis, BPO, Leadership
Education
University of Louisiana at Monroe
BGS, Liberal Arts
Luis Rabago Luis Rabago's Telvista Inc. Experience August 2007 - December 2010
Job BDC Manager at Ford Country
Industry Automotive
Experience
Ford Country April 2015 - Present
Fuller Ford Honda Kia November 2012 - April 2015
URBI January 2011 - November 2012
Grupo Tecnico de Servicios August 2007 - December 2010
Telvista Inc. August 2007 - December 2010
Education
Universidad Autónoma de Baja California 2011 — 2015
Ford Country April 2015 - Present
Fuller Ford Honda Kia November 2012 - April 2015
URBI January 2011 - November 2012
Grupo Tecnico de Servicios August 2007 - December 2010
Telvista Inc. August 2007 - December 2010
Education
Universidad Autónoma de Baja California 2011 — 2015
Carl Hascall Carl Hascall's Telvista Inc. Experience 2003 - 2004
Job Sales Operations Manager
Industry Information Technology and Services
Experience
PlumChoice November 2013 - Present
PlumChoice April 2011 - November 2013
The Hascall Group 2009 - 2013
Image 4 2008 - 2009
HiWired, Inc. 2007 - 2008
HiWired, Inc. 2005 - 2007
Charter Communications 2004 - 2005
Telvista, Inc. 2003 - 2004
Telvista, Inc. 2001 - 2003
Skills
Salesforce.com, Leadership, Operations Management, Training, Call Centers, Team Building, Management, Process Improvement, Customer Service, Sales, Start-ups, Business Development, Sales Management, Business Planning, Call Center, Account Management, Performance Management, Team Leadership, Customer Retention, Sales Operations, Cross-functional Team..., Sales Process, Project Management, Microsoft Office, Program Management, Budgets, Retail, Marketing, Vendor Relations, Strategic Planning, Time Management, Strategy, Career Development, Coaching, Forecasting, Employee Relations, Vendor Management, Customer Satisfaction, Budgeting, Customer Relations, Change Management, Business Strategy, Problem Solving, Quality Assurance, Organizational..., Supervisory Skills, Mentoring, Quality Management
Education
Salem State University
PlumChoice November 2013 - Present
PlumChoice April 2011 - November 2013
The Hascall Group 2009 - 2013
Image 4 2008 - 2009
HiWired, Inc. 2007 - 2008
HiWired, Inc. 2005 - 2007
Charter Communications 2004 - 2005
Telvista, Inc. 2003 - 2004
Telvista, Inc. 2001 - 2003
Skills
Salesforce.com, Leadership, Operations Management, Training, Call Centers, Team Building, Management, Process Improvement, Customer Service, Sales, Start-ups, Business Development, Sales Management, Business Planning, Call Center, Account Management, Performance Management, Team Leadership, Customer Retention, Sales Operations, Cross-functional Team..., Sales Process, Project Management, Microsoft Office, Program Management, Budgets, Retail, Marketing, Vendor Relations, Strategic Planning, Time Management, Strategy, Career Development, Coaching, Forecasting, Employee Relations, Vendor Management, Customer Satisfaction, Budgeting, Customer Relations, Change Management, Business Strategy, Problem Solving, Quality Assurance, Organizational..., Supervisory Skills, Mentoring, Quality Management
Education
Salem State University
Rashel Robinson's Telvista Inc. Experience October 2012 - February 2013
Job IT Analyst and Support
Industry Computer & Network Security
Experience
Robinsons Creative Solutions February 2013 - Present
BD Enterprise March 2015 - April 2015
Zale August 2014 - March 2015
Telvista Inc. October 2012 - February 2013
Acer America Corp. February 2008 - February 2010
Skills
Windows Remote Desktop, Computer Networking, Virtual Administrative..., Computer Hardware..., Photoshop, Graphic Design, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Outlook, Public Speaking, Systems Management..., Technical Support, Web Content Management, Networking, Cisco Technologies, Unix, Linux System..., LAN-WAN, Windows Server, Analytics, Google Adwords, Administrative..., Office Administration, Microsoft Operating..., Software Updates
Education
John Tyler High School
Diploma, Computer Science
Texas State Technical College Waco
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Administration
Robinsons Creative Solutions February 2013 - Present
BD Enterprise March 2015 - April 2015
Zale August 2014 - March 2015
Telvista Inc. October 2012 - February 2013
Acer America Corp. February 2008 - February 2010
Skills
Windows Remote Desktop, Computer Networking, Virtual Administrative..., Computer Hardware..., Photoshop, Graphic Design, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Outlook, Public Speaking, Systems Management..., Technical Support, Web Content Management, Networking, Cisco Technologies, Unix, Linux System..., LAN-WAN, Windows Server, Analytics, Google Adwords, Administrative..., Office Administration, Microsoft Operating..., Software Updates
Education
John Tyler High School
Diploma, Computer Science
Texas State Technical College Waco
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Administration
Joshua Sherrard's Telvista Inc. Experience May 2013 - June 2014
Job Former Service Desk Analyst at Denali Advanced Integration
Industry Information Technology and Services
Experience
Denali Advanced Integration June 2014 - May 2015
Telvista Inc. May 2013 - June 2014
Skills
Technical Support, Help Desk Support, Call Centers, Troubleshooting, Windows XP, Windows 7, Printers, Active Directory, Customer Service, Windows 8.1, Social Media, Hardware, Networking, Operating Systems, Software Installation, Servers
Education
ITT Technical Institute-Richardson 2015 — 2017
Associate’s Degree, Software Development
Texas State Technical College Waco 2005 — 2007
Associate's Degree, Digital Media Design (did not complete)
Denali Advanced Integration June 2014 - May 2015
Telvista Inc. May 2013 - June 2014
Skills
Technical Support, Help Desk Support, Call Centers, Troubleshooting, Windows XP, Windows 7, Printers, Active Directory, Customer Service, Windows 8.1, Social Media, Hardware, Networking, Operating Systems, Software Installation, Servers
Education
ITT Technical Institute-Richardson 2015 — 2017
Associate’s Degree, Software Development
Texas State Technical College Waco 2005 — 2007
Associate's Degree, Digital Media Design (did not complete)
Alanda Billups's Telvista Inc. Experience February 2014 - August 2014
Job Client Vetting Coordinator at backgroundchecks.com
Industry Retail
Experience
backgroundchecks.com October 2014 - Present
Telvista Inc. February 2014 - August 2014
The Pisa Group, Inc. December 2012 - February 2014
Mobile Grocer Management, LLC. July 2012 - September 2012
All Medical Personnel December 2008 - June 2009
Volt Technical Services July 2007 - November 2008
PFS Web, Inc September 2006 - May 2007
Greyhound Lines, Inc March 2005 - October 2005
J.P. Morgan Chase Bank June 2001 - May 2004
Skills
Onboarding, Applicant Tracking..., Cold Calling, Customer Service, Account Management, Internet, Data Entry, Online Research, Microsoft Office, Peachtree, Employee Relations, Payroll, Accounts Payable, Account Reconciliation, Accounts Receivable, image technician, Call Center, Administrative Functions, PeopleSoft, Management
Education
University of Phoenix 2008 — 2011
MBA, Business Administration
University of Phoenix 2003 — 2007
BSBM/A, Business Management & Administration
ATI Career Training Center 2001 — 2002
Certificate, Business Administration Technology Program
backgroundchecks.com October 2014 - Present
Telvista Inc. February 2014 - August 2014
The Pisa Group, Inc. December 2012 - February 2014
Mobile Grocer Management, LLC. July 2012 - September 2012
All Medical Personnel December 2008 - June 2009
Volt Technical Services July 2007 - November 2008
PFS Web, Inc September 2006 - May 2007
Greyhound Lines, Inc March 2005 - October 2005
J.P. Morgan Chase Bank June 2001 - May 2004
Skills
Onboarding, Applicant Tracking..., Cold Calling, Customer Service, Account Management, Internet, Data Entry, Online Research, Microsoft Office, Peachtree, Employee Relations, Payroll, Accounts Payable, Account Reconciliation, Accounts Receivable, image technician, Call Center, Administrative Functions, PeopleSoft, Management
Education
University of Phoenix 2008 — 2011
MBA, Business Administration
University of Phoenix 2003 — 2007
BSBM/A, Business Management & Administration
ATI Career Training Center 2001 — 2002
Certificate, Business Administration Technology Program
Lockhart Trish Lockhart Trish's Telvista Inc. Experience April 2007 - Present
Job Intraday Analyst at Telvista Inc.
Industry Outsourcing/Offshoring
Experience
Telvista Inc. April 2007 - Present
Skills
Workforce Management, Contact Centers, BPO, Call Centers, Avaya, Customer Experience, SLA, IVR, Team Leadership, Service Delivery, Customer Service
Education
Tarrant County College 1988 — 1992
Associate of Science (A.S.), Computer Programming, Specific Applications
Telvista Inc. April 2007 - Present
Skills
Workforce Management, Contact Centers, BPO, Call Centers, Avaya, Customer Experience, SLA, IVR, Team Leadership, Service Delivery, Customer Service
Education
Tarrant County College 1988 — 1992
Associate of Science (A.S.), Computer Programming, Specific Applications
Lafayette Moore Lafayette Moore's Telvista Inc. Experience August 2012 - Present
Job Social Media Support at Telvista Inc.
Industry Outsourcing/Offshoring
Experience
Telvista Inc. August 2012 - Present
Telvista Inc. March 2012 - Present
Skills
Workforce Management, BPO, Customer Satisfaction, Outsourcing, Call Centers, Operations Management, CRM, Customer Service, Account Management, Training, Contact Centers, Management
Education
Trinity Valley Community College
Associate of Arts (AA), Information Technology
Telvista Inc. August 2012 - Present
Telvista Inc. March 2012 - Present
Skills
Workforce Management, BPO, Customer Satisfaction, Outsourcing, Call Centers, Operations Management, CRM, Customer Service, Account Management, Training, Contact Centers, Management
Education
Trinity Valley Community College
Associate of Arts (AA), Information Technology
Jeff Vonasek Jeff Vonasek's Telvista Inc. Experience September 2006 - August 2008
Job Enterprise Systems Engineer
Industry Information Technology and Services
Experience
Armor Defense Inc. April 2015 - Present
Armor Defense Inc. March 2014 - April 2015
CompuCom March 2013 - March 2014
CompuCom August 2008 - March 2014
Telvista Inc. September 2006 - August 2008
Skills
Technical Support, VPN, Linux, Servers, Software Documentation, Ubuntu, Windows 7, Process Improvement, DNS, JavaScript, Shell Scripting, CentOS, MySQL, Apache, PHP, HTML, CSS, C#, Team Leadership, Microsoft Exchange, Help Desk Support, Windows Server, Virtualization, Nginx, Postfix
Education
Tarrant County College 2002 — 2004
Computer Science
Armor Defense Inc. April 2015 - Present
Armor Defense Inc. March 2014 - April 2015
CompuCom March 2013 - March 2014
CompuCom August 2008 - March 2014
Telvista Inc. September 2006 - August 2008
Skills
Technical Support, VPN, Linux, Servers, Software Documentation, Ubuntu, Windows 7, Process Improvement, DNS, JavaScript, Shell Scripting, CentOS, MySQL, Apache, PHP, HTML, CSS, C#, Team Leadership, Microsoft Exchange, Help Desk Support, Windows Server, Virtualization, Nginx, Postfix
Education
Tarrant County College 2002 — 2004
Computer Science
farrnetria rollins farrnetria rollins's Telvista Inc. Experience March 2002 - May 2004
Job Hairstylist
Industry Cosmetics
Experience
Accommodating Health Care January 2011 - Present
farrah's touch January 2004 - Present
Telvista Inc. March 2002 - May 2004
Wells Fargo March 2001 - March 2002
winn dixie June 1998 - September 2001
Skills
Organized scheduler;...
Education
Tarrant County College
Associates Degree; High School Diploma, Arts
Accommodating Health Care January 2011 - Present
farrah's touch January 2004 - Present
Telvista Inc. March 2002 - May 2004
Wells Fargo March 2001 - March 2002
winn dixie June 1998 - September 2001
Skills
Organized scheduler;...
Education
Tarrant County College
Associates Degree; High School Diploma, Arts
Handerson Nguyen's Telvista Inc. Experience January 2009 - November 2009
Job Logistics Coordinator at ACTIVE Network
Industry Logistics and Supply Chain
Experience
ACTIVE Network August 2014 - Present
YRC Freight September 2013 - January 2014
SYNCREON June 2013 - June 2013
VTM Services June 2005 - June 2011
Telvista Inc. January 2009 - November 2009
UPS Supply Chain Solutions February 2008 - August 2008
GameStop November 2005 - June 2006
Skills
Warehouse Management, Warehousing, Operations Management, Logistics, Shipping and Receiving, Microsoft Office, Windows 7, Inventory, Logistics Management, Inventory Management
Education
The University of Texas at Arlington 2011 — 2012
Bachelor of Business Administration (BBA), Operations Management, 2.81
University of North Texas 2006 — 2011
Operations Management
ACTIVE Network August 2014 - Present
YRC Freight September 2013 - January 2014
SYNCREON June 2013 - June 2013
VTM Services June 2005 - June 2011
Telvista Inc. January 2009 - November 2009
UPS Supply Chain Solutions February 2008 - August 2008
GameStop November 2005 - June 2006
Skills
Warehouse Management, Warehousing, Operations Management, Logistics, Shipping and Receiving, Microsoft Office, Windows 7, Inventory, Logistics Management, Inventory Management
Education
The University of Texas at Arlington 2011 — 2012
Bachelor of Business Administration (BBA), Operations Management, 2.81
University of North Texas 2006 — 2011
Operations Management
Trina McLaughlin's Telvista Inc. Experience May 2005 - July 2005
Job
Industry Banking
Experience
CIT October 2013 - Present
The CIT Group June 2007 - November 2012
rue21 October 2010 - September 2012
Kelly Services May 2006 - June 2007
The Purple Onion, Inc August 2005 - December 2005
Telvista, Inc May 2005 - July 2005
Things Remembered January 2004 - November 2004
Ticket Master January 2001 - January 2003
New Age Audio Visual, Inc January 1998 - January 2003
United States Army Reserves January 1993 - January 1998
Education
Frederick Douglass High School
University of Phoenix
Psychology
CIT October 2013 - Present
The CIT Group June 2007 - November 2012
rue21 October 2010 - September 2012
Kelly Services May 2006 - June 2007
The Purple Onion, Inc August 2005 - December 2005
Telvista, Inc May 2005 - July 2005
Things Remembered January 2004 - November 2004
Ticket Master January 2001 - January 2003
New Age Audio Visual, Inc January 1998 - January 2003
United States Army Reserves January 1993 - January 1998
Education
Frederick Douglass High School
University of Phoenix
Psychology
Justin Savas Justin Savas's Telvista Inc. Experience August 2006 - February 2007
Job Network Engineer at Presidio Networked Solutions
Industry Information Technology and Services
Experience
Presidio August 2012 - Present
Debt Education and Certification Foundation March 2011 - August 2012
Club Med September 2008 - November 2010
ThyssenKrupp February 2007 - March 2008
Triumvir Games LLC May 2005 - September 2007
Telvista Inc. August 2006 - February 2007
Skills
Microsoft Office, Network Administration, Computer Hardware, Proposal Writing, Excel, Cisco devices, Windows 7, Microsoft Excel, Cisco Technologies, CCNA, Troubleshooting, DHCP, CCNP Certified, Cisco VPN, Cisco Firewall Security, Cisco Wireless, VMware, Cisco Call Manager, Leadership, Cisco IOS, Cloud Computing, Disaster Recovery, Network Security, Security
Education
The University of Texas at Austin 2002 — 2006
Bachelor of Arts (B.A.), Political Science and Government
Cisco Networking Academy 2012 — 2012
CCNP Certification, Routers/Switches/Protocols
Presidio August 2012 - Present
Debt Education and Certification Foundation March 2011 - August 2012
Club Med September 2008 - November 2010
ThyssenKrupp February 2007 - March 2008
Triumvir Games LLC May 2005 - September 2007
Telvista Inc. August 2006 - February 2007
Skills
Microsoft Office, Network Administration, Computer Hardware, Proposal Writing, Excel, Cisco devices, Windows 7, Microsoft Excel, Cisco Technologies, CCNA, Troubleshooting, DHCP, CCNP Certified, Cisco VPN, Cisco Firewall Security, Cisco Wireless, VMware, Cisco Call Manager, Leadership, Cisco IOS, Cloud Computing, Disaster Recovery, Network Security, Security
Education
The University of Texas at Austin 2002 — 2006
Bachelor of Arts (B.A.), Political Science and Government
Cisco Networking Academy 2012 — 2012
CCNP Certification, Routers/Switches/Protocols
Jonathan Doyle Jonathan Doyle's Telvista Inc. Experience July 2010 - March 2012
Job VP Health Plan Solutions at Sutherland Healthcare
Industry Outsourcing/Offshoring
Experience
Sutherland Healthcare Solutions 2015 - Present
Conduit Global 2012 - 2014
Telvista, Inc. July 2010 - March 2012
Concentrix July 2004 - July 2010
24/7 Real Media 1999 - 2003
Skills
Lead Generation, Salesforce.com, Call Center, Outsourcing, Account Management, Customer Experience, Vendor Management, CRM, Business Development, Strategic Partnerships, Sales, BPO, Call Centers, Solution Selling
Education
Fordham University 1986 — 1990
BA, American Studies
Fairfield Prep 1982 — 1986
Sutherland Healthcare Solutions 2015 - Present
Conduit Global 2012 - 2014
Telvista, Inc. July 2010 - March 2012
Concentrix July 2004 - July 2010
24/7 Real Media 1999 - 2003
Skills
Lead Generation, Salesforce.com, Call Center, Outsourcing, Account Management, Customer Experience, Vendor Management, CRM, Business Development, Strategic Partnerships, Sales, BPO, Call Centers, Solution Selling
Education
Fordham University 1986 — 1990
BA, American Studies
Fairfield Prep 1982 — 1986
Blake Wolff Blake Wolff's Telvista Inc. Experience October 1997 - January 2003
Job SVP, Professional Services & Alliances at ServiceMax
Industry Computer Software
Experience
ServiceMax January 2013 - Present
Astadia Inc. October 2006 - December 2012
MW Advisors, LLC February 2003 - October 2006
Telvista, Inc. October 1997 - January 2003
CompUSA June 1989 - September 1997
Skills
SaaS, Salesforce.com, Cloud Computing, Start-ups, Management Consulting, Marketing Automation, Enterprise Software, Business Strategy, CRM, Business Development, Strategic Partnerships, Consulting, Pre-sales, Demand Generation, Marketing Strategy, Strategy, Business Intelligence, Mobile Applications, Sales Operations, Product Marketing, Leadership, Professional Services, Sales Process, Marketing, Business Alliances, Business Analysis, Program Management, Solution Selling, E-commerce, Sales, Analytics, Executive Management, Management, Product Management, Entrepreneurship, Software Project..., Outsourcing, Integration, Business Process, PaaS, ERP, Go-to-market Strategy, Business Process..., Recruiting, New Business Development
Education
Emory University - Goizueta Business School 1987 — 1989
MBA, Business
The University of Texas at Austin - Red McCombs School of Business 1983 — 1987
BBA, Finance
ServiceMax January 2013 - Present
Astadia Inc. October 2006 - December 2012
MW Advisors, LLC February 2003 - October 2006
Telvista, Inc. October 1997 - January 2003
CompUSA June 1989 - September 1997
Skills
SaaS, Salesforce.com, Cloud Computing, Start-ups, Management Consulting, Marketing Automation, Enterprise Software, Business Strategy, CRM, Business Development, Strategic Partnerships, Consulting, Pre-sales, Demand Generation, Marketing Strategy, Strategy, Business Intelligence, Mobile Applications, Sales Operations, Product Marketing, Leadership, Professional Services, Sales Process, Marketing, Business Alliances, Business Analysis, Program Management, Solution Selling, E-commerce, Sales, Analytics, Executive Management, Management, Product Management, Entrepreneurship, Software Project..., Outsourcing, Integration, Business Process, PaaS, ERP, Go-to-market Strategy, Business Process..., Recruiting, New Business Development
Education
Emory University - Goizueta Business School 1987 — 1989
MBA, Business
The University of Texas at Austin - Red McCombs School of Business 1983 — 1987
BBA, Finance
CB Kevin Brown CB Kevin Brown's Telvista Inc. Experience September 2011 - December 2012
Job Cloud Support Engineer Supervisor at External IT
Industry Information Technology and Services
Experience
External IT September 2013 - Present
Frontier Communications November 2012 - September 2013
Telvista Inc. September 2011 - December 2012
Cotton Patch Restaurant June 2010 - September 2011
Charlie Brown Construction, Demolition, and Landscaping April 2006 - September 2010
U.S. Census Bureau -- Census Coverage Management 2010 - 2010
Metromedia Restaurant Group April 2003 - June 2006
CRO 1996 - April 2003
Black-eye Pea Restaurant March 1988 - June 1996
Skills
Sales, Inventory Management, Inventory Control, Inventory Analysis, Profitable Growth, Increased Profitability, Customer Service, Java, Microsoft Office, Visio, MS Project, SQL, HTML 5, CSS, CSS Javascript, DHCP, Wireless Networking, Network Design, Operations Management, Payroll, Training, Menu Development, Team Building, VoIP, FiOS, Technical Writing, Language Teaching, Telecommunications, Published Author, Budget, Catering, Software Engineering, XHTML, Coaching, Lotus Notes, Hardware, Troubleshooting, Customer Satisfaction, Technical Support, Call Centers, Computer Hardware, Hiring, Vendor Management, Windows, Access, Budgets
Education
University of Phoenix 2010 — 2014
Bachelors of Science with a Concentration in Software Engineering, Information Technology, GPA - 3.54
External IT September 2013 - Present
Frontier Communications November 2012 - September 2013
Telvista Inc. September 2011 - December 2012
Cotton Patch Restaurant June 2010 - September 2011
Charlie Brown Construction, Demolition, and Landscaping April 2006 - September 2010
U.S. Census Bureau -- Census Coverage Management 2010 - 2010
Metromedia Restaurant Group April 2003 - June 2006
CRO 1996 - April 2003
Black-eye Pea Restaurant March 1988 - June 1996
Skills
Sales, Inventory Management, Inventory Control, Inventory Analysis, Profitable Growth, Increased Profitability, Customer Service, Java, Microsoft Office, Visio, MS Project, SQL, HTML 5, CSS, CSS Javascript, DHCP, Wireless Networking, Network Design, Operations Management, Payroll, Training, Menu Development, Team Building, VoIP, FiOS, Technical Writing, Language Teaching, Telecommunications, Published Author, Budget, Catering, Software Engineering, XHTML, Coaching, Lotus Notes, Hardware, Troubleshooting, Customer Satisfaction, Technical Support, Call Centers, Computer Hardware, Hiring, Vendor Management, Windows, Access, Budgets
Education
University of Phoenix 2010 — 2014
Bachelors of Science with a Concentration in Software Engineering, Information Technology, GPA - 3.54
Juan Carlos Armenta Juan Carlos Armenta's Telvista Inc. Experience January 2001 - January 2004
Job C.S.M USA and LATAM MarkMonitor A division of Thomson Reuters Intellectual Property Solutions
Industry Information Technology and Services
Experience
MarkMonitor A division of Thomson Reuters Intellectual Property Solutions June 2012 - Present
NATrade November 2010 - August 2012
Brokerage and Logistics Solutions November 2009 - October 2010
Vidal Import/Export November 2003 - August 2009
Telvista Inc. January 2001 - January 2004
Skills
Business Intelligence, SaaS, Big Data, Project Management, ISO, Process Improvement, Operations Management, Custom Reporting..., Analysis, Forecasting, Data Mining, International Business, International Trade, Customs Regulations, Training, Management, Logistics, Leadership, Team Leadership, Procurement, Start-ups, Customs Clearance, Supply Chain Management, Import/Export
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Business
Universidad IberoAmericana 2000 — 2004
BS, International Commerce
Our Lady of Lourdes
MarkMonitor A division of Thomson Reuters Intellectual Property Solutions June 2012 - Present
NATrade November 2010 - August 2012
Brokerage and Logistics Solutions November 2009 - October 2010
Vidal Import/Export November 2003 - August 2009
Telvista Inc. January 2001 - January 2004
Skills
Business Intelligence, SaaS, Big Data, Project Management, ISO, Process Improvement, Operations Management, Custom Reporting..., Analysis, Forecasting, Data Mining, International Business, International Trade, Customs Regulations, Training, Management, Logistics, Leadership, Team Leadership, Procurement, Start-ups, Customs Clearance, Supply Chain Management, Import/Export
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Business
Universidad IberoAmericana 2000 — 2004
BS, International Commerce
Our Lady of Lourdes
Yeeleng Vang Yeeleng Vang's Telvista Inc. Experience September 2008 - May 2009
Job Project Manager at Power Line Services, Inc
Industry Utilities
Experience
Power Line Services, Inc November 2014 - April 2015
Power Line Services, Inc July 2014 - November 2014
Power Line Services, Inc May 2013 - July 2014
Office Team February 2013 - May 2013
AHRD January 2013 - March 2013
Pappas Restaurants, Inc. June 2009 - January 2013
Telvista Inc. September 2008 - May 2009
Arlington Life Shelter October 2007 - August 2008
Fry's Electronics September 2007 - May 2008
Community Actiion Partnership of Suburban Hennepin September 2005 - August 2007
Skills
Budgets, Customer Service, SharePoint, Access, Project Management, Business Analysis, PowerPoint, Microsoft Office, Outlook, Training, Microsoft Exchange, Event Planning, Analysis, Community Outreach, Data Entry, Strategic Planning, Project Planning, Microsoft Excel, Microsoft Word, Teaching, Management, Human Resources, Photoshop, Grant Writing, HTML, Systems Analysis, Website Development, Grant Administration, Grant Preparation, Federal Grant Management, Windows System..., Spreadsheets, Workflow, Windows Server, Program Evaluation, Help Desk Support, Database Administration, SQL, Non-profits, Editing, Windows, Program Development, Social Services, Clerical Skills, Microsoft Publisher, Crisis Intervention, Filing, Negotiation, Viewpoint
Education
The University of Texas at Dallas 2010 — 2012
Master of Arts (M.A.), Interdisciplinary Studies
Texas A&M University 1998 — 2003
Bachelor of Science (B.S.), Psychology
Power Line Services, Inc November 2014 - April 2015
Power Line Services, Inc July 2014 - November 2014
Power Line Services, Inc May 2013 - July 2014
Office Team February 2013 - May 2013
AHRD January 2013 - March 2013
Pappas Restaurants, Inc. June 2009 - January 2013
Telvista Inc. September 2008 - May 2009
Arlington Life Shelter October 2007 - August 2008
Fry's Electronics September 2007 - May 2008
Community Actiion Partnership of Suburban Hennepin September 2005 - August 2007
Skills
Budgets, Customer Service, SharePoint, Access, Project Management, Business Analysis, PowerPoint, Microsoft Office, Outlook, Training, Microsoft Exchange, Event Planning, Analysis, Community Outreach, Data Entry, Strategic Planning, Project Planning, Microsoft Excel, Microsoft Word, Teaching, Management, Human Resources, Photoshop, Grant Writing, HTML, Systems Analysis, Website Development, Grant Administration, Grant Preparation, Federal Grant Management, Windows System..., Spreadsheets, Workflow, Windows Server, Program Evaluation, Help Desk Support, Database Administration, SQL, Non-profits, Editing, Windows, Program Development, Social Services, Clerical Skills, Microsoft Publisher, Crisis Intervention, Filing, Negotiation, Viewpoint
Education
The University of Texas at Dallas 2010 — 2012
Master of Arts (M.A.), Interdisciplinary Studies
Texas A&M University 1998 — 2003
Bachelor of Science (B.S.), Psychology
Jesus Chavarin Jesus Chavarin's Telvista Inc. Experience October 2009 - January 2010
Job Technical Support Engineer, Tier 2 (SIEM) at McAfee
Industry Computer & Network Security
Experience
McAfee June 2014 - Present
Citi June 2012 - June 2014
Citi January 2010 - June 2012
Telvista Inc. October 2009 - January 2010
Skills
Cisco Technologies, CCNA, Troubleshooting, Technical Support, Switches, CCNP, Juniper, WAN, Routers, VPN, TCP/IP, Firewalls, Telecommunications, LAN-WAN, Cisco IOS, Networking, Routing, Data Center, F5 BigIP, Network Design, Infrastructure, Network Engineering, DNS, Network Security, Network Administration, Disaster Recovery, XP, Windows Server, Virtualization, DHCP, Cisco Routers, Security+, A+ Certified, Security, Operating Systems, System Administration, VMware, Banking, Call Centers, Servers, Windows 7, Cisco Nexus, Windows XP, IT Operations, CCNA-SEC, Cisco, Call Center, Windows Server 2008, GNU/Linux, SIEM
Education
Tarrant County College 2008 — 2011
AAS, Information Technology
Laredo Community College 2006 — 2006
Information Technology, Information Technology
Escuela Superior de Ingenieria, Autonomous University of Mexico 1994 — 1997
McAfee June 2014 - Present
Citi June 2012 - June 2014
Citi January 2010 - June 2012
Telvista Inc. October 2009 - January 2010
Skills
Cisco Technologies, CCNA, Troubleshooting, Technical Support, Switches, CCNP, Juniper, WAN, Routers, VPN, TCP/IP, Firewalls, Telecommunications, LAN-WAN, Cisco IOS, Networking, Routing, Data Center, F5 BigIP, Network Design, Infrastructure, Network Engineering, DNS, Network Security, Network Administration, Disaster Recovery, XP, Windows Server, Virtualization, DHCP, Cisco Routers, Security+, A+ Certified, Security, Operating Systems, System Administration, VMware, Banking, Call Centers, Servers, Windows 7, Cisco Nexus, Windows XP, IT Operations, CCNA-SEC, Cisco, Call Center, Windows Server 2008, GNU/Linux, SIEM
Education
Tarrant County College 2008 — 2011
AAS, Information Technology
Laredo Community College 2006 — 2006
Information Technology, Information Technology
Escuela Superior de Ingenieria, Autonomous University of Mexico 1994 — 1997
Belvard Burns Belvard Burns's Telvista Inc. Experience May 2005 - July 2006
Job Tier II Trial Team AT&T
Industry Music
Experience
The Plus Group Inc. October 2009 - Present
AT&T January 2008 - Present
TELVISTA, INC May 2005 - July 2006
SPHERION TEMPORARY STAFFING September 2004 - May 2005
Vietnam Veterans Of San Diego May 1998 - February 2002
Education
SAN DIEGO URBAN LEAGUE
San Diego City College
The Plus Group Inc. October 2009 - Present
AT&T January 2008 - Present
TELVISTA, INC May 2005 - July 2006
SPHERION TEMPORARY STAFFING September 2004 - May 2005
Vietnam Veterans Of San Diego May 1998 - February 2002
Education
SAN DIEGO URBAN LEAGUE
San Diego City College
Effat Sharmin's Telvista Inc. Experience February 2014 - 2014
Job IT Professional
Industry Electrical/Electronic Manufacturing
Experience
NEC Corporation of America May 2014 - Present
Telvista Inc. February 2014 - 2014
Hancock Fabrics July 2003 - April 2004
Skills
Functional Testing, Integration Testing, Quality Center, SDLC, Test Cases, Troubleshooting, Customer Service, Project Management, hp quality center, Agile & Waterfall..., SQL, C++, Telecommunications, Microsoft Office, Technical Recruiting, Management, stlc, GUI Testing, frontend testing, MS Project 2013, Java, Vendor Management, Sourcing
Education
The University of Texas at Dallas
Bachelor of Science degree, Electrical and Electronics Engineering
Plano East Senior High School
High School Diploma, K-12 grades
NEC Corporation of America May 2014 - Present
Telvista Inc. February 2014 - 2014
Hancock Fabrics July 2003 - April 2004
Skills
Functional Testing, Integration Testing, Quality Center, SDLC, Test Cases, Troubleshooting, Customer Service, Project Management, hp quality center, Agile & Waterfall..., SQL, C++, Telecommunications, Microsoft Office, Technical Recruiting, Management, stlc, GUI Testing, frontend testing, MS Project 2013, Java, Vendor Management, Sourcing
Education
The University of Texas at Dallas
Bachelor of Science degree, Electrical and Electronics Engineering
Plano East Senior High School
High School Diploma, K-12 grades
Adriene Medina Grimes's Telvista Inc. Experience July 2004 - July 2005
Job Account Executive/Software Consultant at Apptricity Corporation
Industry Information Technology and Services
Experience
Apptricity Corporation May 2015 - Present
Innominds July 2014 - December 2014
IBM September 2012 - February 2014
AT&T December 2010 - April 2012
Technical and Scientific Application, (TSA.com) August 2009 - July 2010
Hewlett-Packard July 2006 - January 2009
WeatherBug- AWS Technologies August 2005 - April 2006
Telvista, Inc. July 2004 - July 2005
Sanmina-SCI July 2002 - February 2003
Oracle Corporation, (Formerly SUN Microsystems, Inc.) November 2000 - November 2001
Skills
Solution Selling, SaaS, Enterprise Software, Cloud Computing, Account Management, Professional Services, Outsourcing, Business Development, Sales Process, Direct Sales, Managed Services, New Business Development, Data Center, CRM, Selling, Channel Partners, Management, Sales, Telecommunications, Sales Operations, Storage, Virtualization, Strategic Partnerships, Go-to-market Strategy, Program Management, Key Account Management, Networking, Software Industry, Partner Management, HP, Consultative Selling, Security, Contract Negotiation, Wireless, Healthcare, Business Alliances, Salesforce.com, High Performance..., Software Sales, Contract Negotiations, Hardware, Integration, Mobility Strategy, Enterprise Mobility, Competitive Analysis, Java, Red Hat Linux, Big Data, Analytics, IBM Certified
Education
Southern Methodist University 1985 — 1987
BA, Advertising-Marketing
Apptricity Corporation May 2015 - Present
Innominds July 2014 - December 2014
IBM September 2012 - February 2014
AT&T December 2010 - April 2012
Technical and Scientific Application, (TSA.com) August 2009 - July 2010
Hewlett-Packard July 2006 - January 2009
WeatherBug- AWS Technologies August 2005 - April 2006
Telvista, Inc. July 2004 - July 2005
Sanmina-SCI July 2002 - February 2003
Oracle Corporation, (Formerly SUN Microsystems, Inc.) November 2000 - November 2001
Skills
Solution Selling, SaaS, Enterprise Software, Cloud Computing, Account Management, Professional Services, Outsourcing, Business Development, Sales Process, Direct Sales, Managed Services, New Business Development, Data Center, CRM, Selling, Channel Partners, Management, Sales, Telecommunications, Sales Operations, Storage, Virtualization, Strategic Partnerships, Go-to-market Strategy, Program Management, Key Account Management, Networking, Software Industry, Partner Management, HP, Consultative Selling, Security, Contract Negotiation, Wireless, Healthcare, Business Alliances, Salesforce.com, High Performance..., Software Sales, Contract Negotiations, Hardware, Integration, Mobility Strategy, Enterprise Mobility, Competitive Analysis, Java, Red Hat Linux, Big Data, Analytics, IBM Certified
Education
Southern Methodist University 1985 — 1987
BA, Advertising-Marketing
Les Darlington's Telvista Inc. Experience September 2004 - November 2004
Job Professional, Dedicated IT Manager
Industry Information Technology and Services
Experience
Self Employed May 2012 - Present
Joshua Respiratory Care May 2012 - December 2012
Morgan Phillip Financial Services February 2012 - May 2012
Ranger Financial Services June 2008 - February 2012
Burt & Associates October 2005 - June 2008
Medhost Inc November 2004 - June 2005
Telvista Inc. September 2004 - November 2004
Adaptive Architecture / Communities in School Dallas March 2004 - November 2004
Petroleum Specialist Labs December 2003 - March 2004
Southern Methodist University July 2003 - December 2003
Skills
Computer Hardware, Windows Server, Technical Support, Servers, System Administration, Networking, XP, Hardware, Management, Help Desk Support, Microsoft Certified..., Information Technology, Remote Desktop, Computer Repair, Active Directory, Network Administration, DNS, Operating Systems, TCP/IP, DHCP, Windows, Network Security
Education
Southern Methodist University 2001 — 2001
Certificate, Networking Technologies
Southern Methodist University 2001 — 2001
Certificate, Switching and Routing
Dallas County Community College, Eastfield & Richland campus
Associate of Applied Science, Computer Aided Drafting and Design
Southern Methodist University, School of Engineering
Self Employed May 2012 - Present
Joshua Respiratory Care May 2012 - December 2012
Morgan Phillip Financial Services February 2012 - May 2012
Ranger Financial Services June 2008 - February 2012
Burt & Associates October 2005 - June 2008
Medhost Inc November 2004 - June 2005
Telvista Inc. September 2004 - November 2004
Adaptive Architecture / Communities in School Dallas March 2004 - November 2004
Petroleum Specialist Labs December 2003 - March 2004
Southern Methodist University July 2003 - December 2003
Skills
Computer Hardware, Windows Server, Technical Support, Servers, System Administration, Networking, XP, Hardware, Management, Help Desk Support, Microsoft Certified..., Information Technology, Remote Desktop, Computer Repair, Active Directory, Network Administration, DNS, Operating Systems, TCP/IP, DHCP, Windows, Network Security
Education
Southern Methodist University 2001 — 2001
Certificate, Networking Technologies
Southern Methodist University 2001 — 2001
Certificate, Switching and Routing
Dallas County Community College, Eastfield & Richland campus
Associate of Applied Science, Computer Aided Drafting and Design
Southern Methodist University, School of Engineering
Carla (Hemyari) May's Telvista Inc. Experience February 2002 - March 2007
Job Manager, Human Resources West Division at Regus
Industry Human Resources
Experience
Regus May 2013 - Present
Independent Contractor November 2012 - Present
CROSSMARK April 2007 - October 2012
Telvista, Inc. February 2002 - March 2007
Alliance Data Systems May 1998 - February 2002
Skills
Employee Relations, Applicant Tracking..., Onboarding, Recruiting, Performance Management, Human Resources, Leadership, Leadership Development, Employee Training, Process Improvement, Policy, Talent Acquisition, Training, Management, Interviews, Employee Benefits, Sourcing, HR Policies, Payroll, Coaching, Personnel Management, Team Management, Program Management, Strategy, Talent Management, Employee Engagement, HRIS, Succession Planning, Workforce Planning, Deferred Compensation, Hiring, New Hire Orientations, Benefits Administration, College Recruiting, FMLA, Organizational..., Technical Recruiting, Job Descriptions, Taleo, Temporary Placement, Employer Branding, Internet Recruiting, Organizational Design, Career Development, HR Consulting, PeopleSoft, Organizational..., Employment Law, Staffing Services, Executive Search
Education
Dallas Baptist University
MA, Organizational Management
Northwood University
BBA, Business Administration
Regus May 2013 - Present
Independent Contractor November 2012 - Present
CROSSMARK April 2007 - October 2012
Telvista, Inc. February 2002 - March 2007
Alliance Data Systems May 1998 - February 2002
Skills
Employee Relations, Applicant Tracking..., Onboarding, Recruiting, Performance Management, Human Resources, Leadership, Leadership Development, Employee Training, Process Improvement, Policy, Talent Acquisition, Training, Management, Interviews, Employee Benefits, Sourcing, HR Policies, Payroll, Coaching, Personnel Management, Team Management, Program Management, Strategy, Talent Management, Employee Engagement, HRIS, Succession Planning, Workforce Planning, Deferred Compensation, Hiring, New Hire Orientations, Benefits Administration, College Recruiting, FMLA, Organizational..., Technical Recruiting, Job Descriptions, Taleo, Temporary Placement, Employer Branding, Internet Recruiting, Organizational Design, Career Development, HR Consulting, PeopleSoft, Organizational..., Employment Law, Staffing Services, Executive Search
Education
Dallas Baptist University
MA, Organizational Management
Northwood University
BBA, Business Administration
Saneetra Woolridge, PMP, ITIL's Telvista Inc. Experience October 2004 - September 2005
Job Sr. Communications and Project Management Consultant
Industry Information Technology and Services
Experience
TEKsystems August 2015 - Present
Dell SecureWorks July 2014 - August 2015
BMC Software May 2012 - October 2013
Stonebridge July 2011 - January 2012
ImproveIT, Inc. January 2008 - May 2011
SW Signature Events November 2007 - January 2009
Capital One Auto Finance September 2005 - November 2007
Telvista, Inc. October 2004 - September 2005
Irving ISD August 2002 - August 2003
Marconi February 1999 - April 2002
Skills
Program Management, Vendor Management, Corporate Communications, Project Management, Public Speaking, Project Planning, Visio, Strategy, Risk Management, Event Management, SDLC, Change Management, Process Improvement, Leadership, Team Building, Cross-functional Team..., Customer Service, Strategic Communications, Training, Management, Marketing, Strategic Planning, Team Leadership, Telecommunications, Business Development, Integration, Product Marketing, Analysis, Business Process, Marketing Communications, Public Relations, Event Planning, Budgets
Education
The University of Texas at Arlington 1992 — 1998
BA, Communications - Public Relations/Journalism
MacArthur High School 1986 — 1990
TEKsystems August 2015 - Present
Dell SecureWorks July 2014 - August 2015
BMC Software May 2012 - October 2013
Stonebridge July 2011 - January 2012
ImproveIT, Inc. January 2008 - May 2011
SW Signature Events November 2007 - January 2009
Capital One Auto Finance September 2005 - November 2007
Telvista, Inc. October 2004 - September 2005
Irving ISD August 2002 - August 2003
Marconi February 1999 - April 2002
Skills
Program Management, Vendor Management, Corporate Communications, Project Management, Public Speaking, Project Planning, Visio, Strategy, Risk Management, Event Management, SDLC, Change Management, Process Improvement, Leadership, Team Building, Cross-functional Team..., Customer Service, Strategic Communications, Training, Management, Marketing, Strategic Planning, Team Leadership, Telecommunications, Business Development, Integration, Product Marketing, Analysis, Business Process, Marketing Communications, Public Relations, Event Planning, Budgets
Education
The University of Texas at Arlington 1992 — 1998
BA, Communications - Public Relations/Journalism
MacArthur High School 1986 — 1990
Carol Velez-Cuevas's Telvista Inc. Experience January 2007 - April 2007
Job Incidents & Accidents Admimistrator
Industry Aviation & Aerospace
Experience
Azteca Milling, L.P. April 2007 - Present
Telvista Inc January 2007 - April 2007
Popular Small Business Capital January 2002 - October 2006
Aetna US HealthCare November 2000 - November 2001
Durr Environmental- Apple One April 2000 - September 2000
Education
University of Puerto Rico-Bayamon
Bachelor's Degree, Business Administration- Finance
Azteca Milling, L.P. April 2007 - Present
Telvista Inc January 2007 - April 2007
Popular Small Business Capital January 2002 - October 2006
Aetna US HealthCare November 2000 - November 2001
Durr Environmental- Apple One April 2000 - September 2000
Education
University of Puerto Rico-Bayamon
Bachelor's Degree, Business Administration- Finance
fernando urrea's Telvista Inc. Experience January 2000 - July 2006
Job Senior Software Engineer at nliven
Industry Computer Software
Experience
nliven systems April 2007 - Present
SMS.ac August 2006 - December 2006
Telvista Inc. January 2000 - July 2006
Skills
C#, ASP.NET, Software Development, jQuery, Visual Studio, HTML 5, DHTML, ASP.NET MVC, Microsoft SQL Server, CSS Javascript, Entity Framework, Web Design, Software Design, Requirements Analysis, Scrum, OOP, Web Services, .NET, AJAX, TFS, LINQ, Object Oriented Design, XML, ADO.NET, VB.NET, JavaScript, Web Applications, T-SQL
Education
Universidad Autónoma de Baja California 1996 — 2001
Bachelor's degree, Computer Science
nliven systems April 2007 - Present
SMS.ac August 2006 - December 2006
Telvista Inc. January 2000 - July 2006
Skills
C#, ASP.NET, Software Development, jQuery, Visual Studio, HTML 5, DHTML, ASP.NET MVC, Microsoft SQL Server, CSS Javascript, Entity Framework, Web Design, Software Design, Requirements Analysis, Scrum, OOP, Web Services, .NET, AJAX, TFS, LINQ, Object Oriented Design, XML, ADO.NET, VB.NET, JavaScript, Web Applications, T-SQL
Education
Universidad Autónoma de Baja California 1996 — 2001
Bachelor's degree, Computer Science
Eduardo Von Borstel's Telvista Inc. Experience 2005 - 2008
Job Solutions Architect at CallMiner
Industry Computer Software
Experience
CallMiner August 2015 - Present
Nexidia October 2010 - July 2015
Unidos Financial Services Inc. 2009 - 2010
Teleperformance 2009 - June 2009
Telvista Inc 2005 - 2008
Skills
CRM, Management, Outsourcing, Pre-sales, Client Relations, Strategic Planning, Latin America, Bilingualism, Relationship Management, Software Project..., Software Deployment, Return on Investment..., Offshore Outsourcing, Program Management, Vendor Management, Managing Distribution..., Channel Relationship..., Trusted Business Advisor, Team Building, Cross-functional Team..., pre, Strategic Partnerships, Business Process..., Sales Management, Business Strategy, Call Center, Telecommunications, International Sales, Business Development, Leadership, Customer Experience, Team Leadership, Salesforce.com, Professional Services, Financial Services, SaaS, Call Centers, Process Improvement, Product Management, New Business Development, Contact Centers, BPO, Account Management
Education
Universidad Autónoma de Baja California 1996 — 2000
Bachelors Degree, International Business
CallMiner August 2015 - Present
Nexidia October 2010 - July 2015
Unidos Financial Services Inc. 2009 - 2010
Teleperformance 2009 - June 2009
Telvista Inc 2005 - 2008
Skills
CRM, Management, Outsourcing, Pre-sales, Client Relations, Strategic Planning, Latin America, Bilingualism, Relationship Management, Software Project..., Software Deployment, Return on Investment..., Offshore Outsourcing, Program Management, Vendor Management, Managing Distribution..., Channel Relationship..., Trusted Business Advisor, Team Building, Cross-functional Team..., pre, Strategic Partnerships, Business Process..., Sales Management, Business Strategy, Call Center, Telecommunications, International Sales, Business Development, Leadership, Customer Experience, Team Leadership, Salesforce.com, Professional Services, Financial Services, SaaS, Call Centers, Process Improvement, Product Management, New Business Development, Contact Centers, BPO, Account Management
Education
Universidad Autónoma de Baja California 1996 — 2000
Bachelors Degree, International Business
Brandon Kinney's Telvista Inc. Experience February 2014 - July 2014
Job Response Center Specialist at Sirius XM
Industry Information Technology and Services
Experience
Sirius XM, Connected Vehicle Services July 2014 - Present
Telvista Inc. February 2014 - July 2014
Sprint Nextel October 2010 - January 2014
Arlington Independent School District August 2009 - May 2010
Volt Technical Resources October 2008 - August 2009
Skills
Technical Support, Troubleshooting, Windows 7, Customer Service, XP, Windows, Call Center, Microsoft Office, Software Installation, Public Speaking, Sales, Social Media, Vendor Management, Software Documentation, Active Directory, Training, Leadership, Team Leadership, Customer Support
Education
The University of Texas at Arlington 1995 — 1997
Bachelor of Arts (B.A.), Broadcast Communication
University of Houston 1992 — 1994
Sirius XM, Connected Vehicle Services July 2014 - Present
Telvista Inc. February 2014 - July 2014
Sprint Nextel October 2010 - January 2014
Arlington Independent School District August 2009 - May 2010
Volt Technical Resources October 2008 - August 2009
Skills
Technical Support, Troubleshooting, Windows 7, Customer Service, XP, Windows, Call Center, Microsoft Office, Software Installation, Public Speaking, Sales, Social Media, Vendor Management, Software Documentation, Active Directory, Training, Leadership, Team Leadership, Customer Support
Education
The University of Texas at Arlington 1995 — 1997
Bachelor of Arts (B.A.), Broadcast Communication
University of Houston 1992 — 1994
Terry L Lemke's Telvista Inc. Experience June 2012 - Present
Job Sr. Director, Client Care at Telvista Inc.
Industry Outsourcing/Offshoring
Experience
Telvista Inc. June 2012 - Present
TeleTech January 2008 - June 2012
ChaseCom 2006 - 2007
TeleTech 2004 - 2006
Apria Healthcare 2003 - 2004
TeleTech 2001 - 2003
Liberty Media Corporation 1999 - 2001
Home Savings of America 1996 - 1998
First Interstate Bank November 1984 - September 1996
Skills
Process Improvement, Workforce Management, BPO, Operations Management, Call Center
Education
University of La Verne
MBA
Telvista Inc. June 2012 - Present
TeleTech January 2008 - June 2012
ChaseCom 2006 - 2007
TeleTech 2004 - 2006
Apria Healthcare 2003 - 2004
TeleTech 2001 - 2003
Liberty Media Corporation 1999 - 2001
Home Savings of America 1996 - 1998
First Interstate Bank November 1984 - September 1996
Skills
Process Improvement, Workforce Management, BPO, Operations Management, Call Center
Education
University of La Verne
MBA
Davin Chapman's Telvista Inc. Experience February 2004 - March 2007
Job Internal Tier 2 Tech Support rep lvl 2 (Product Development/Download Assistance) at First American Payment Systems
Industry Information Technology and Services
Experience
First American Payment Systems March 2007 - Present
Telvista Inc. February 2004 - March 2007
Jewelry Repair Enterprises Inc January 2001 - January 2004
Skills
Network Security, Linux System..., Linux Server, Penetration Testing, Network Administration, Encryption, Relational Databases, Information Security, Database Administration, Network Architecture, Wireshark, Credit Cards, Project Management, Help Desk Support, VPN, Troubleshooting, Call Center, Windows Server, Disaster Recovery, Computer Hardware, Payment Card Processing, VMware, Active Directory, Firewalls, Hardware, Call Centers, Software Installation, Remote Desktop, Antivirus, Switches, Routers, Wireless Networking, Visio, TCP/IP, Payment Gateways, PCI DSS, EMV, Electronic Payments, Product Development, Technical Support, nmap, Incident Investigation, Intrusion Detection, HTML5, CSS, PGP, GPG, Cryptanalysis
Education
Tarleton State University 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management, 4.0
Tarrant County College 2013 — 2014
Computer/Information Technology Administration and Management
South Plains College 2001 — 2003
Associates Degree, Computer Information Systems
First American Payment Systems March 2007 - Present
Telvista Inc. February 2004 - March 2007
Jewelry Repair Enterprises Inc January 2001 - January 2004
Skills
Network Security, Linux System..., Linux Server, Penetration Testing, Network Administration, Encryption, Relational Databases, Information Security, Database Administration, Network Architecture, Wireshark, Credit Cards, Project Management, Help Desk Support, VPN, Troubleshooting, Call Center, Windows Server, Disaster Recovery, Computer Hardware, Payment Card Processing, VMware, Active Directory, Firewalls, Hardware, Call Centers, Software Installation, Remote Desktop, Antivirus, Switches, Routers, Wireless Networking, Visio, TCP/IP, Payment Gateways, PCI DSS, EMV, Electronic Payments, Product Development, Technical Support, nmap, Incident Investigation, Intrusion Detection, HTML5, CSS, PGP, GPG, Cryptanalysis
Education
Tarleton State University 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management, 4.0
Tarrant County College 2013 — 2014
Computer/Information Technology Administration and Management
South Plains College 2001 — 2003
Associates Degree, Computer Information Systems
Tim Duggan's Telvista Inc. Experience September 2006 - August 2008
Job Sales Executive at Dubuque Auto Plaza
Industry Consumer Goods
Experience
Dubuque Auto Plaza July 2015 - Present
Perpetual Light Urns November 2014 - February 2015
Schmitt Telecom Partners January 2012 - November 2014
Opinion Access April 2012 - October 2012
Marketing Alternatives January 2009 - November 2011
Telvista, Inc. September 2006 - August 2008
Advanced Data-Comm September 1990 - September 2006
SalesTelecom USA January 1986 - September 1990
The Cabinet Shop 1982 - 1986
Skills
New Business Development, Consultative Selling, Business Strategy, Customer Satisfaction, BPO, Complex Sales, Client Retention, Cold Calling, Call Center, Inbound, Outbound, Telemarketing, Customer Retention, Contract Negotiations, Telecommunications, Market Research, Customer Acquisition, Cross Selling, Inbound Marketing, Call Centers, Customer Service, CRM, Selling, Strategy, Account Management, Outsourcing, Sales Operations, Management, Sales, Contract Negotiation, Business Development, Marketing Strategy, Marketing Communications, Marketing, Cross-functional Team..., Integrated Marketing, Lead Generation, Leadership, Program Management, B2B, Strategic Partnerships, Customer Experience, Sales Management, Team Leadership, Customer Insight, Start-ups, Analytics
Education
Loras College 1972 — 1976
Dubuque Auto Plaza July 2015 - Present
Perpetual Light Urns November 2014 - February 2015
Schmitt Telecom Partners January 2012 - November 2014
Opinion Access April 2012 - October 2012
Marketing Alternatives January 2009 - November 2011
Telvista, Inc. September 2006 - August 2008
Advanced Data-Comm September 1990 - September 2006
SalesTelecom USA January 1986 - September 1990
The Cabinet Shop 1982 - 1986
Skills
New Business Development, Consultative Selling, Business Strategy, Customer Satisfaction, BPO, Complex Sales, Client Retention, Cold Calling, Call Center, Inbound, Outbound, Telemarketing, Customer Retention, Contract Negotiations, Telecommunications, Market Research, Customer Acquisition, Cross Selling, Inbound Marketing, Call Centers, Customer Service, CRM, Selling, Strategy, Account Management, Outsourcing, Sales Operations, Management, Sales, Contract Negotiation, Business Development, Marketing Strategy, Marketing Communications, Marketing, Cross-functional Team..., Integrated Marketing, Lead Generation, Leadership, Program Management, B2B, Strategic Partnerships, Customer Experience, Sales Management, Team Leadership, Customer Insight, Start-ups, Analytics
Education
Loras College 1972 — 1976
Gregory Galban's Telvista Inc. Experience June 2013 - Present
Job .
Industry Aviation & Aerospace
Experience
Telvista Inc. June 2013 - Present
Virgin America October 2010 - June 2013
Great Wolf Lodge October 2008 - October 2010
American Airlines May 2002 - October 2006
Skills
Aviation Security, Customer Service, Revenue Analysis, Operations Management, Airports, Airlines, Aviation, Airport Management, Aircraft, Airline Management, Commercial Aviation, Sabre, IATA, Flights, Flight Safety, Civil Aviation, Flight Planning, Ticketing, Charter, Airline Reservations, Human Factors, Travel Management, General Aviation, Airline Ticketing, Travel Technology, Training, Business Travel, Tourism, Yield Management, Travel Planning, Loyalty Programs, Management, Process Improvement, Leadership, Customer Satisfaction, Team Building
Education
Southwestern Adventist University 2007 — 2008
Tarrant County College
Telvista Inc. June 2013 - Present
Virgin America October 2010 - June 2013
Great Wolf Lodge October 2008 - October 2010
American Airlines May 2002 - October 2006
Skills
Aviation Security, Customer Service, Revenue Analysis, Operations Management, Airports, Airlines, Aviation, Airport Management, Aircraft, Airline Management, Commercial Aviation, Sabre, IATA, Flights, Flight Safety, Civil Aviation, Flight Planning, Ticketing, Charter, Airline Reservations, Human Factors, Travel Management, General Aviation, Airline Ticketing, Travel Technology, Training, Business Travel, Tourism, Yield Management, Travel Planning, Loyalty Programs, Management, Process Improvement, Leadership, Customer Satisfaction, Team Building
Education
Southwestern Adventist University 2007 — 2008
Tarrant County College
Kathy Grupp, PHR's Telvista Inc. Experience April 2006 - August 2008
Job HR Generalist, Texas Health Resources
Industry Hospital & Health Care
Experience
Texas Health Resources December 2013 - Present
MetroPCS November 2008 - December 2013
Telvista, Inc. April 2006 - August 2008
Telvista, Inc. March 2000 - April 2002
Skills
Vendor Management, Process Improvement, Management, Training, Performance Management, Customer Experience, Call Centers, Outsourcing, Human Resources, Customer Satisfaction, Team Leadership, Employee Relations, Team Building
Education
Amberton University
MBA, Business Management
Texas Health Resources December 2013 - Present
MetroPCS November 2008 - December 2013
Telvista, Inc. April 2006 - August 2008
Telvista, Inc. March 2000 - April 2002
Skills
Vendor Management, Process Improvement, Management, Training, Performance Management, Customer Experience, Call Centers, Outsourcing, Human Resources, Customer Satisfaction, Team Leadership, Employee Relations, Team Building
Education
Amberton University
MBA, Business Management
Robyn Carson, SPHR's Telvista Inc. Experience 2006 - 2008
Job Experienced HR Professional
Industry Human Resources
Experience
Jani-King International, Inc. October 2011 - Present
Contact US Teleservices 2009 - 2011
Telvista, Inc. 2006 - 2008
Mark of Excellence Pizza Company 2000 - 2006
Skills
Budgets, HR Policies, Organizational..., Human Resources, Employee Relations, Deferred Compensation, Recruiting, Personnel Management, HRIS, Management, Team Building, Employee Benefits, Training, Leadership, New Hire Orientations, Policy, Hiring, Performance Appraisal, Talent Acquisition, Program Management, Temporary Placement, Talent Management, Payroll, Applicant Tracking..., Onboarding, Employee Engagement, Interviews, Change Management, Strategic Planning, Performance Management, Employment Law, Administration, Compensation & Benefit, Strategy
Education
Tarrant County College
A.A., Business
Jani-King International, Inc. October 2011 - Present
Contact US Teleservices 2009 - 2011
Telvista, Inc. 2006 - 2008
Mark of Excellence Pizza Company 2000 - 2006
Skills
Budgets, HR Policies, Organizational..., Human Resources, Employee Relations, Deferred Compensation, Recruiting, Personnel Management, HRIS, Management, Team Building, Employee Benefits, Training, Leadership, New Hire Orientations, Policy, Hiring, Performance Appraisal, Talent Acquisition, Program Management, Temporary Placement, Talent Management, Payroll, Applicant Tracking..., Onboarding, Employee Engagement, Interviews, Change Management, Strategic Planning, Performance Management, Employment Law, Administration, Compensation & Benefit, Strategy
Education
Tarrant County College
A.A., Business
Dj Rowden's Telvista Inc. Experience September 2010 - March 2011
Job Freelance Writer at Unemployed Seeking Work
Industry Computer Games
Experience
Unemployed - Seeking Work August 2015 - Present
Fossil Group, Inc. May 2013 - August 2015
Maxsys Solutions January 2012 - February 2012
Gearbox Software December 2011 - January 2012
Aerotek August 2011 - November 2011
Telvista Inc. September 2010 - March 2011
Terminal Reality March 2008 - April 2010
Tuesday Morning October 2005 - March 2008
Tuesday Morning October 2005 - February 2006
Terminal Reality July 2005 - October 2005
Skills
Quality Assurance, Microsoft Word, Microsoft Excel, Photoshop, Video Games, Xbox 360, PS3, Testing, Access, Outlook, JIRA, Game Design, Management, Perforce, Microsoft Office, Console, Maya
Education
The University of Texas at Dallas 2000 — 2004
Bachelor of Fine Arts (B.F.A.), Art & Technology, 2.8
The University of Texas at Dallas 2000 — 2004
Bachelor of Arts (B.A.), Art & Technology (ATEC)
Unemployed - Seeking Work August 2015 - Present
Fossil Group, Inc. May 2013 - August 2015
Maxsys Solutions January 2012 - February 2012
Gearbox Software December 2011 - January 2012
Aerotek August 2011 - November 2011
Telvista Inc. September 2010 - March 2011
Terminal Reality March 2008 - April 2010
Tuesday Morning October 2005 - March 2008
Tuesday Morning October 2005 - February 2006
Terminal Reality July 2005 - October 2005
Skills
Quality Assurance, Microsoft Word, Microsoft Excel, Photoshop, Video Games, Xbox 360, PS3, Testing, Access, Outlook, JIRA, Game Design, Management, Perforce, Microsoft Office, Console, Maya
Education
The University of Texas at Dallas 2000 — 2004
Bachelor of Fine Arts (B.F.A.), Art & Technology, 2.8
The University of Texas at Dallas 2000 — 2004
Bachelor of Arts (B.A.), Art & Technology (ATEC)
Tracey Boone's Telvista Inc. Experience July 2009 - September 2011
Job Client Services Manager at Dallas By Definition
Industry Human Resources
Experience
Dallas By Definition April 2012 - Present
Telvista Inc. July 2009 - September 2011
BCGHR, LLC. January 2005 - October 2008
Benefits Consulting Group May 2001 - October 2008
Carlson October 1998 - May 2001
PMR Construction Services, Inc. July 1997 - October 1998
Cortez III Service Corporation / EC III June 1995 - July 1997
Skills
Benefits Administration, Onboarding, Human Resources, New Hire Orientations, Payroll, Accounts Receivable, Employee Benefits, FMLA, HRIS, Accounts Payable, COBRA, Training
Education
The University of New Mexico - Robert O. Anderson School of Management 1998 — 1998
Management Training Certification
NMSU-Alamogordo, NM 1992 — 1995
Business Administration
Dallas By Definition April 2012 - Present
Telvista Inc. July 2009 - September 2011
BCGHR, LLC. January 2005 - October 2008
Benefits Consulting Group May 2001 - October 2008
Carlson October 1998 - May 2001
PMR Construction Services, Inc. July 1997 - October 1998
Cortez III Service Corporation / EC III June 1995 - July 1997
Skills
Benefits Administration, Onboarding, Human Resources, New Hire Orientations, Payroll, Accounts Receivable, Employee Benefits, FMLA, HRIS, Accounts Payable, COBRA, Training
Education
The University of New Mexico - Robert O. Anderson School of Management 1998 — 1998
Management Training Certification
NMSU-Alamogordo, NM 1992 — 1995
Business Administration
Melodye Ortiz's Telvista Inc. Experience March 2013 - September 2014
Job Technical Support Specialist at Securus Technologies
Industry Import and Export
Experience
Securus Technologies September 2014 - Present
Telvista Inc. March 2013 - September 2014
Pinnacle Technical Resources July 2011 - July 2012
Telvista September 2010 - July 2011
Safeguard Business Systems April 2007 - July 2009
Home Depot Call Center, September 2006 - March 2007
Intracorp , Inc December 2003 - June 2006
Regulus Inc October 2002 - October 2003
World Com/ MCI August 2000 - June 2002
Skills
Accounts Receivable, Accounts Payable, Order Management, Customer Service, Microsoft Office, Telecommunications, Teamwork, Logistics, Software Documentation, Human Resources, Medical Terminology, Retail, Pricing, Training, Forecasting, Process Improvement, Technical Support, Payroll, Databases, Customer Satisfaction, Access, ERP, Invoicing, Account Management, SAP, Purchasing, Management, SQL, Call Centers, Oracle Applications, Inventory Management, Analysis, Sales, Outlook, SAP R/3, Inventory Control, Lotus Notes, PeopleSoft, Filing, Microsoft Excel, Time Management, Leadership, Vendor Management, Team Leadership
Education
Nashville State Technical
Certificate in Computer Operations, Computer Operations
The University of Memphis
56 hours toward a BS of Business Management, Business Management
Securus Technologies September 2014 - Present
Telvista Inc. March 2013 - September 2014
Pinnacle Technical Resources July 2011 - July 2012
Telvista September 2010 - July 2011
Safeguard Business Systems April 2007 - July 2009
Home Depot Call Center, September 2006 - March 2007
Intracorp , Inc December 2003 - June 2006
Regulus Inc October 2002 - October 2003
World Com/ MCI August 2000 - June 2002
Skills
Accounts Receivable, Accounts Payable, Order Management, Customer Service, Microsoft Office, Telecommunications, Teamwork, Logistics, Software Documentation, Human Resources, Medical Terminology, Retail, Pricing, Training, Forecasting, Process Improvement, Technical Support, Payroll, Databases, Customer Satisfaction, Access, ERP, Invoicing, Account Management, SAP, Purchasing, Management, SQL, Call Centers, Oracle Applications, Inventory Management, Analysis, Sales, Outlook, SAP R/3, Inventory Control, Lotus Notes, PeopleSoft, Filing, Microsoft Excel, Time Management, Leadership, Vendor Management, Team Leadership
Education
Nashville State Technical
Certificate in Computer Operations, Computer Operations
The University of Memphis
56 hours toward a BS of Business Management, Business Management
Juan Alonzo's Telvista Inc. Experience 2002 - 2003
Job Systems Engineer 2 Collaboration Engineering
Industry Information Services
Experience
JC Penney September 2009 - Present
JC Penney January 2012 - June 2012
GMAC August 2002 - September 2009
Telvista Inc 2002 - 2003
Octel Communications 1997 - 2001
Education
The University of Texas at El Paso 1992 — 1997
Bachelor of Business Administration (B.B.A.), Computer Information Systems
University of Phoenix
JC Penney September 2009 - Present
JC Penney January 2012 - June 2012
GMAC August 2002 - September 2009
Telvista Inc 2002 - 2003
Octel Communications 1997 - 2001
Education
The University of Texas at El Paso 1992 — 1997
Bachelor of Business Administration (B.B.A.), Computer Information Systems
University of Phoenix
Deena Ward-Underwood's Telvista Inc. Experience 2000 - 2004
Job Account Executive at Lockton Companies
Industry Insurance
Experience
Lockton Companies June 2011 - Present
Aon Risk Services April 2009 - September 2011
Children's Specialty Group October 2008 - April 2009
Mercer Human Resource Consulting August 2005 - December 2005
First Choice Power February 2004 - July 2005
Texas New Mexico Power February 2004 - July 2005
Telvista, Inc. 2000 - 2004
Nortel Networks October 1999 - July 2000
Education
Texas Woman's University 2004 — 2008
BBA, Human Resource Management
Collin County Community College 2000 — 2004
AA, Business Administration
Lockton Companies June 2011 - Present
Aon Risk Services April 2009 - September 2011
Children's Specialty Group October 2008 - April 2009
Mercer Human Resource Consulting August 2005 - December 2005
First Choice Power February 2004 - July 2005
Texas New Mexico Power February 2004 - July 2005
Telvista, Inc. 2000 - 2004
Nortel Networks October 1999 - July 2000
Education
Texas Woman's University 2004 — 2008
BBA, Human Resource Management
Collin County Community College 2000 — 2004
AA, Business Administration
Genevieve Loyd's Telvista Inc. Experience March 2011 - Present
Job Training Specialist at Telvista Inc.
Industry Education Management
Experience
Telvista Inc. March 2011 - Present
Expedia February 2010 - March 2011
CUNA Mutual Group July 2004 - July 2009
McDonald's September 1997 - October 2004
Skills
Training, Leadership, Process Improvement, SharePoint, Management, Quality Assurance, Call Centers, Project Management, Analysis, Business Analysis, Employee Training, Customer Satisfaction, Coaching, Access, Six Sigma, Customer Service, Business Process, Microsoft Office, Time Management, Onboarding, Instructional Design, Training Delivery, Team Building, Call Center
Education
The University of Texas at Arlington 1999 — 2003
BA, Criminology & Criminal Justice
The University of Texas at Arlington 1999 — 2003
BA, Crimonology and Criminal Justice
Telvista Inc. March 2011 - Present
Expedia February 2010 - March 2011
CUNA Mutual Group July 2004 - July 2009
McDonald's September 1997 - October 2004
Skills
Training, Leadership, Process Improvement, SharePoint, Management, Quality Assurance, Call Centers, Project Management, Analysis, Business Analysis, Employee Training, Customer Satisfaction, Coaching, Access, Six Sigma, Customer Service, Business Process, Microsoft Office, Time Management, Onboarding, Instructional Design, Training Delivery, Team Building, Call Center
Education
The University of Texas at Arlington 1999 — 2003
BA, Criminology & Criminal Justice
The University of Texas at Arlington 1999 — 2003
BA, Crimonology and Criminal Justice
Irma V Reyes (I. Viridiana Martinez Hermosillo) .'s Telvista Inc. Experience April 2002 - August 2007
Job Supply Chain Senior Buyer, New Product Introduction
Industry Aviation & Aerospace
Experience
United Technologies Aerospace Systems August 2012 - Present
Panasonic June 2008 - October 2011
Telvista Inc. April 2002 - August 2007
Skills
Supply Chain Operations, Project Management, Supplier Performance, Supplier Sourcing, Customer Service, Manufacturing, Supplier Development, Supplier Negotiation, Purchasing, Program Management, Customer Satisfaction, Microsoft Office, SAP, Oracle, Teamcenter, Strategic Planning, Materials Management, MRP, Logistics, Continuous Improvement, Procurement, Strategic Sourcing
Education
Universidad Autonoma de Baja California 2003 — 2008
Licenciatura en Negocios Internacionales / Bachelor in International Business Administration
United Technologies Aerospace Systems August 2012 - Present
Panasonic June 2008 - October 2011
Telvista Inc. April 2002 - August 2007
Skills
Supply Chain Operations, Project Management, Supplier Performance, Supplier Sourcing, Customer Service, Manufacturing, Supplier Development, Supplier Negotiation, Purchasing, Program Management, Customer Satisfaction, Microsoft Office, SAP, Oracle, Teamcenter, Strategic Planning, Materials Management, MRP, Logistics, Continuous Improvement, Procurement, Strategic Sourcing
Education
Universidad Autonoma de Baja California 2003 — 2008
Licenciatura en Negocios Internacionales / Bachelor in International Business Administration
Jennifer Crews's Telvista Inc. Experience 2004 - 2005
Job Senior Recruiter at Randstad Sourceright US
Industry Human Resources
Experience
Randstad Sourceright US April 2014 - Present
Novotus November 2013 - April 2014
7-Eleven September 2012 - November 2012
Bank of America April 2007 - June 2012
EMS September 2005 - March 2007
Telvista Inc. 2004 - 2005
InStaff Personnel December 1998 - July 2000
Skills
Full-cycle Recruiting, staffing management, Mortgage Industry, Talent Acquisition, Banking, Talent Management, Interviewing, Sourcing, Coaching, Team Building, Process Improvement, Problem Solving, Excel, Lotus Notes, Word, Mortgage, Microsoft Office, Call Center, Mortgage Banking, Mortgage Lending, Vendor Management, Hiring, Customer Service, Performance Management, Onboarding, Mentoring, Employee Engagement, Cold Calling, Referrals, Negotiation, Recruitment/Retention, Team Leadership, Customer Retention, Human Resources, Interviews, Recruiting, Call Centers, Applicant Tracking..., College Recruiting, Management, SDLC, Taleo, Technical Recruiting, Employee Benefits, Employee Relations, Screening, Job Fairs
Education
Texas Tech University 1987 — 1992
BA, Advertising
Randstad Sourceright US April 2014 - Present
Novotus November 2013 - April 2014
7-Eleven September 2012 - November 2012
Bank of America April 2007 - June 2012
EMS September 2005 - March 2007
Telvista Inc. 2004 - 2005
InStaff Personnel December 1998 - July 2000
Skills
Full-cycle Recruiting, staffing management, Mortgage Industry, Talent Acquisition, Banking, Talent Management, Interviewing, Sourcing, Coaching, Team Building, Process Improvement, Problem Solving, Excel, Lotus Notes, Word, Mortgage, Microsoft Office, Call Center, Mortgage Banking, Mortgage Lending, Vendor Management, Hiring, Customer Service, Performance Management, Onboarding, Mentoring, Employee Engagement, Cold Calling, Referrals, Negotiation, Recruitment/Retention, Team Leadership, Customer Retention, Human Resources, Interviews, Recruiting, Call Centers, Applicant Tracking..., College Recruiting, Management, SDLC, Taleo, Technical Recruiting, Employee Benefits, Employee Relations, Screening, Job Fairs
Education
Texas Tech University 1987 — 1992
BA, Advertising
Tomika Johnson's Telvista Inc. Experience January 2001 - November 2005
Job Payroll Account Manager at The Valleon Group
Industry Accounting
Experience
The Valleon Group November 2005 - Present
Telvista Inc. January 2001 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Payroll, Employee Relations, Inventory Management, QuickBooks, Quality Control, Accounting, Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Sabre, Passion for Helping..., Turbo Tax, Time Management, Coaching, Human Resources, Helm Payroll software, HRP Payroll Software, Invoicing, Call Centers, Interviews, Insurance, Training, Administration, Analysis, Recruiting, Leadership, Process Improvement
Education
University of Phoenix 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
The Valleon Group November 2005 - Present
Telvista Inc. January 2001 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Payroll, Employee Relations, Inventory Management, QuickBooks, Quality Control, Accounting, Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Sabre, Passion for Helping..., Turbo Tax, Time Management, Coaching, Human Resources, Helm Payroll software, HRP Payroll Software, Invoicing, Call Centers, Interviews, Insurance, Training, Administration, Analysis, Recruiting, Leadership, Process Improvement
Education
University of Phoenix 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Greg Piazza's Telvista Inc. Experience September 2012 - Present
Job Customer Service Representative at Telvista Inc.
Industry Publishing
Experience
Telvista Inc. September 2012 - Present
Casa de Oración Family Center January 1992 - Present
Acclaim Management February 2011 - May 2012
Private Contractor January 2007 - February 2010
Kwik Kopy DigiPrint May 2006 - May 2007
Accelerated Christian Education April 2000 - May 2006
Skills
Graphic Design, Brochures, Adobe Creative Suite, Layout, QuarkXPress, Logo Design, InDesign, Web Design, Photoshop, Advertising, Photography, Pre-press, Flyers, Creative Direction, Newsletters, Mac, Adobe Acrobat, Graphics, Illustration, Image Manipulation, Banners, Posters
Education
The University of Texas at Arlington 1986 — 1992
Bachelors, Music Business
Mississippi Delta Junior College 1984 — 1986
Associates, Graphic Design
Telvista Inc. September 2012 - Present
Casa de Oración Family Center January 1992 - Present
Acclaim Management February 2011 - May 2012
Private Contractor January 2007 - February 2010
Kwik Kopy DigiPrint May 2006 - May 2007
Accelerated Christian Education April 2000 - May 2006
Skills
Graphic Design, Brochures, Adobe Creative Suite, Layout, QuarkXPress, Logo Design, InDesign, Web Design, Photoshop, Advertising, Photography, Pre-press, Flyers, Creative Direction, Newsletters, Mac, Adobe Acrobat, Graphics, Illustration, Image Manipulation, Banners, Posters
Education
The University of Texas at Arlington 1986 — 1992
Bachelors, Music Business
Mississippi Delta Junior College 1984 — 1986
Associates, Graphic Design
Bill Trocano's Telvista Inc. Experience March 2015 - Present
Job Vice President Sales at Telvista Inc.
Industry Outsourcing/Offshoring
Experience
Telvista Inc. March 2015 - Present
Ameridial January 2014 - March 2015
PCCW Teleservices September 2011 - January 2013
PRC October 2009 - August 2011
AFFINA August 2008 - April 2009
Sutherland Global Services 2004 - 2007
Sutherland Global Services 2004 - 2007
Skills
KPO, Vendor Management, Call Center, Direct Sales, Sales Operations, Sales Management, CRM, Sales, Business Development, New Business Development, Account Management, Solution Selling, Team Management, E-commerce, Customer Retention, Telecommunications, Contact Centers, Operations Management, Team Building, Contract Negotiation, Leadership, Executive Management, Call Centers
Education
Syracuse University - Martin J. Whitman School of Management 1983 — 1988
BA, Marketing/Finance
Greece Athena
Regents
Telvista Inc. March 2015 - Present
Ameridial January 2014 - March 2015
PCCW Teleservices September 2011 - January 2013
PRC October 2009 - August 2011
AFFINA August 2008 - April 2009
Sutherland Global Services 2004 - 2007
Sutherland Global Services 2004 - 2007
Skills
KPO, Vendor Management, Call Center, Direct Sales, Sales Operations, Sales Management, CRM, Sales, Business Development, New Business Development, Account Management, Solution Selling, Team Management, E-commerce, Customer Retention, Telecommunications, Contact Centers, Operations Management, Team Building, Contract Negotiation, Leadership, Executive Management, Call Centers
Education
Syracuse University - Martin J. Whitman School of Management 1983 — 1988
BA, Marketing/Finance
Greece Athena
Regents
Brenda Megliola's Telvista Inc. Experience March 2015 - Present
Job Benefits Manager at Telvista Inc.
Industry Outsourcing/Offshoring
Experience
Telvista Inc. March 2015 - Present
Affirmative Insurance Holdings, Inc. January 2013 - February 2014
Odyssey OneSource February 2011 - February 2012
Bimbo Bakeries, USA May 2009 - July 2010
GameStop, Inc August 2004 - April 2008
Medco Health Solutions November 2002 - October 2003
Trinity Industries, Inc January 1989 - January 1995
Skills
Benefits Administration, FMLA, Defined Benefit, Defined Contribution, LTD, STD, Administration, COBRA, 401k, Leave of Absence, Disability Insurance, Open Enrollment, Retirement, Life Insurance, Workers Compensation, Flexible Spending..., Ultipro, Employee Wellness..., Health Insurance, Retirement Benefits, Pension Administration, Employee Wellness, Benefits Management, Leave Administration, Cafeteria Plans, Leave of Absence..., Corporate Benefits, Benefit Communication, Benefit Plan..., Employee Handbooks, ERISA, Health, Section 125 Plans, Benefits Analysis, Leave of Absence..., High Deductible Health..., Voluntary Employee..., Health Savings Accounts, Employee Orientations, Group Medical, Workers' Compensation..., Americans with..., Health Care Reform, Disability Benefits, Enrollments, Self-funded, FSA
Education
Texas Tech University 1972 — 1976
Bachelor of Science, Home Management
Telvista Inc. March 2015 - Present
Affirmative Insurance Holdings, Inc. January 2013 - February 2014
Odyssey OneSource February 2011 - February 2012
Bimbo Bakeries, USA May 2009 - July 2010
GameStop, Inc August 2004 - April 2008
Medco Health Solutions November 2002 - October 2003
Trinity Industries, Inc January 1989 - January 1995
Skills
Benefits Administration, FMLA, Defined Benefit, Defined Contribution, LTD, STD, Administration, COBRA, 401k, Leave of Absence, Disability Insurance, Open Enrollment, Retirement, Life Insurance, Workers Compensation, Flexible Spending..., Ultipro, Employee Wellness..., Health Insurance, Retirement Benefits, Pension Administration, Employee Wellness, Benefits Management, Leave Administration, Cafeteria Plans, Leave of Absence..., Corporate Benefits, Benefit Communication, Benefit Plan..., Employee Handbooks, ERISA, Health, Section 125 Plans, Benefits Analysis, Leave of Absence..., High Deductible Health..., Voluntary Employee..., Health Savings Accounts, Employee Orientations, Group Medical, Workers' Compensation..., Americans with..., Health Care Reform, Disability Benefits, Enrollments, Self-funded, FSA
Education
Texas Tech University 1972 — 1976
Bachelor of Science, Home Management
Ambar Jaime's Telvista Inc. Experience January 2003 - November 2007
Job Training and Development Manager
Industry Telecommunications
Experience
EastLake Church October 2014 - Present
The Brahms Group December 2007 - Present
EastLake Church March 2010 - January 2014
Telvista, Inc January 2003 - November 2007
Telvista, Inc. January 2000 - January 2003
Skills
Continuous Improvement, Employee Training, Human Resources, Leadership, Leadership Development, Process Improvement, Recruiting, Talent Management
Education
Universidad Autónoma de Baja California 1995 — 1998
L.N.I, International Business
EastLake Church October 2014 - Present
The Brahms Group December 2007 - Present
EastLake Church March 2010 - January 2014
Telvista, Inc January 2003 - November 2007
Telvista, Inc. January 2000 - January 2003
Skills
Continuous Improvement, Employee Training, Human Resources, Leadership, Leadership Development, Process Improvement, Recruiting, Talent Management
Education
Universidad Autónoma de Baja California 1995 — 1998
L.N.I, International Business
Christopher Underhill's Telvista Inc. Experience November 2010 - July 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
CSC August 2011 - Present
Telvista Inc. November 2010 - July 2011
Volt Workforce Solutions for Entegris, Inc. April 2010 - October 2010
United States Army Reserve July 2006 - November 2007
The Job Store, Inc. for Intel August 2006 - August 2007
Direct Checks Unlimited August 2005 - April 2006
United States Army May 2001 - September 2004
US Army September 2000 - September 2004
Skills
Troubleshooting, Leadership, Information Assurance, Hardware, Security Clearance, Security, DoD, Satellite, Network Security, Vulnerability Assessment, Computer Security, Information Security, Top Secret, Military, Army, Intelligence Analysis, Information Security..., SharePoint, Active Directory, C++, Visual Studio, Exchange Support, VPN, Remote Desktop, Subversion, Servers, WAN, LAN-WAN, ITIL, Six Sigma, Routers, Cisco VPN, Software, Windows, Microsoft Office, Remedy 7, Lotus Notes, Java
Education
University of Colorado at Colorado Springs 2007 — 2009
Computer Science
CSC August 2011 - Present
Telvista Inc. November 2010 - July 2011
Volt Workforce Solutions for Entegris, Inc. April 2010 - October 2010
United States Army Reserve July 2006 - November 2007
The Job Store, Inc. for Intel August 2006 - August 2007
Direct Checks Unlimited August 2005 - April 2006
United States Army May 2001 - September 2004
US Army September 2000 - September 2004
Skills
Troubleshooting, Leadership, Information Assurance, Hardware, Security Clearance, Security, DoD, Satellite, Network Security, Vulnerability Assessment, Computer Security, Information Security, Top Secret, Military, Army, Intelligence Analysis, Information Security..., SharePoint, Active Directory, C++, Visual Studio, Exchange Support, VPN, Remote Desktop, Subversion, Servers, WAN, LAN-WAN, ITIL, Six Sigma, Routers, Cisco VPN, Software, Windows, Microsoft Office, Remedy 7, Lotus Notes, Java
Education
University of Colorado at Colorado Springs 2007 — 2009
Computer Science
Carlos Alberto Rodriguez Lopez's Telvista Inc. Experience December 2013 - Present
Job
Industry Research
Experience
Telvista Inc. December 2013 - Present
Procuraduria de Derechos Humanos April 2012 - November 2012
Skills
Microsoft Office, Investigación y..., Liderazgo
Education
Universidad Autónoma de Baja California 2007 — 2011
Licenciatura en Psicología
Telvista Inc. December 2013 - Present
Procuraduria de Derechos Humanos April 2012 - November 2012
Skills
Microsoft Office, Investigación y..., Liderazgo
Education
Universidad Autónoma de Baja California 2007 — 2011
Licenciatura en Psicología
Hise Kay's Telvista Inc. Experience September 2007 - Present
Job Corporate Accountant at Telvista, Inc.
Industry Outsourcing/Offshoring
Experience
Telvista, Inc. September 2007 - Present
Skills
Accounts Receivable, Accounting, Financial Reporting, Quickbooks, Payroll, JD Edwards, Forecasting, PeopleSoft, Invoicing, Auditing, Budgeting, Excel, Access, SAP, Accounts Payable, Process Improvement, Outlook, Word, Microsoft Office, Customer Service, Supervisory Skills, Analysis, Inventory Management, Problem Solving, Account Management, Documentation, Training, Employee Relations, Customer Satisfaction
Education
Carson-Newman College
BS, Business Administration
Telvista, Inc. September 2007 - Present
Skills
Accounts Receivable, Accounting, Financial Reporting, Quickbooks, Payroll, JD Edwards, Forecasting, PeopleSoft, Invoicing, Auditing, Budgeting, Excel, Access, SAP, Accounts Payable, Process Improvement, Outlook, Word, Microsoft Office, Customer Service, Supervisory Skills, Analysis, Inventory Management, Problem Solving, Account Management, Documentation, Training, Employee Relations, Customer Satisfaction
Education
Carson-Newman College
BS, Business Administration
Timothy Paris Jr.'s Telvista Inc. Experience August 2010 - April 2011
Job Technical Services Chemist at Magnablend, Inc.
Industry Chemicals
Experience
Magnablend, Inc. August 2012 - Present
Magnablend August 2011 - Present
Steris Isomedix March 2011 - May 2011
Steris Isomedix March 2011 - May 2011
Telvista Inc. August 2010 - April 2011
Skills
Classroom experience..., Able to do physical..., Microsoft Office, Troubleshooting, Technical Support, Quality Assurance, Quality Control, Software Documentation, Chemistry, Analytical Chemistry, Technical Writing, Data Analysis, Computer Hardware, HPLC, Chromatography, Organic Chemistry
Education
The University of Texas at Dallas 2004 — 2010
BA, Chemistry
University of Texas
BA, Chemistry
Hightower High School (Missouri 2001 — 2004
Hightower High School
Magnablend, Inc. August 2012 - Present
Magnablend August 2011 - Present
Steris Isomedix March 2011 - May 2011
Steris Isomedix March 2011 - May 2011
Telvista Inc. August 2010 - April 2011
Skills
Classroom experience..., Able to do physical..., Microsoft Office, Troubleshooting, Technical Support, Quality Assurance, Quality Control, Software Documentation, Chemistry, Analytical Chemistry, Technical Writing, Data Analysis, Computer Hardware, HPLC, Chromatography, Organic Chemistry
Education
The University of Texas at Dallas 2004 — 2010
BA, Chemistry
University of Texas
BA, Chemistry
Hightower High School (Missouri 2001 — 2004
Hightower High School
Melodye Ortiz's Telvista Inc. Experience November 2010 - July 2011
Job Technical Support @ Telvista for Verizon FIOS
Industry Telecommunications
Experience
Pinnacle Inc July 2011 - July 2012
Telvista, Inc. November 2010 - July 2011
Time Warner Cable January 2009 - January 2010
Safeguard Inc January 2007 - January 2009
Skills
Call Center, Troubleshooting, TCP/IP, Wireless Networking, Technical Support, Customer Service, Windows, Data Entry, Order Processing, Records Management, Inventory Control, Software Documentation, Invoicing, Call Centers, Windows 7
Education
CCI Training Center 2002 — 2003
Certificate, medical Billing and Coding, 3.8
Nashville State Technical Institute 1982 — 1983
Certificate, Computer Operartions
Hillsboro High School 1974 — 1977
General Education, Biology, General
Pinnacle Inc July 2011 - July 2012
Telvista, Inc. November 2010 - July 2011
Time Warner Cable January 2009 - January 2010
Safeguard Inc January 2007 - January 2009
Skills
Call Center, Troubleshooting, TCP/IP, Wireless Networking, Technical Support, Customer Service, Windows, Data Entry, Order Processing, Records Management, Inventory Control, Software Documentation, Invoicing, Call Centers, Windows 7
Education
CCI Training Center 2002 — 2003
Certificate, medical Billing and Coding, 3.8
Nashville State Technical Institute 1982 — 1983
Certificate, Computer Operartions
Hillsboro High School 1974 — 1977
General Education, Biology, General
Dante' Ratcliff's Telvista Inc. Experience August 2010 - April 2011
Job Uverse Tier II Tecnical Supprt at AT&T
Industry Telecommunications
Experience
AT&T May 2011 - Present
Telvista Inc. August 2010 - April 2011
Education
The University of Texas at Austin 2004 — 2009
Government
AT&T May 2011 - Present
Telvista Inc. August 2010 - April 2011
Education
The University of Texas at Austin 2004 — 2009
Government
Joseph Petti's Telvista Inc. Experience 2011 - Present
Job Network/Computer Tech
Industry Computer Networking
Experience
Telvista Inc. 2011 - Present
US Army April 2008 - Present
N/A January 2003 - Present
Skills
Troubleshooting, Cabling, Active Directory, Routers, Desktop Support, XP, LAN/WAN, TCP/IP, Network Security, Windows Server 2003, Linux, Testing, MySQL, Computer Hardware, Microsoft Office, Problem Solving, Documentation, Word, Mac OS X, Security
Education
US Army 2008 — 2009
25U Signal Systems Support Specialist
Texas State Technical College Waco 2006 — 2007
no, Network Administration, Network Security, n/a
Waxahachie High School 2001 — 2005
Yes, n/s, 87
Telvista Inc. 2011 - Present
US Army April 2008 - Present
N/A January 2003 - Present
Skills
Troubleshooting, Cabling, Active Directory, Routers, Desktop Support, XP, LAN/WAN, TCP/IP, Network Security, Windows Server 2003, Linux, Testing, MySQL, Computer Hardware, Microsoft Office, Problem Solving, Documentation, Word, Mac OS X, Security
Education
US Army 2008 — 2009
25U Signal Systems Support Specialist
Texas State Technical College Waco 2006 — 2007
no, Network Administration, Network Security, n/a
Waxahachie High School 2001 — 2005
Yes, n/s, 87
Ryan Merriman's Telvista Inc. Experience October 2012 - March 2013
Job First Responder
Industry Information Technology and Services
Experience
Imperva March 2013 - June 2015
Telvista Inc. October 2012 - March 2013
Gary's Used Cars February 2012 - January 2013
Merriman Home Improvement August 2002 - January 2009
BMT Promotion June 2007 - July 2008
Red Peg Marketing May 2008 - May 2008
Silverleaf Vacation April 2008 - May 2008
PMR Promotions June 2007 - January 2008
Zenith December 2004 - January 2006
Skills
C#, Java, JavaScript, SQL, MySQL, Oracle SQL, NetBeans, Eclipse, Visual Studio, UML, Activity Diagrams, Systems Analysis, Web Development, HTML, XML, CSS, LINQ, Ubuntu, Programming, Software Project..., Security Information, Information Systems..., Network Design, Network Architecture, ERP, SAP, Operations Management, Systems Analysis and...
Education
The University of Texas at Arlington 2009 — 2011
Bachelor of Science (B.S.), Information Systems
Tarrant County College
Imperva March 2013 - June 2015
Telvista Inc. October 2012 - March 2013
Gary's Used Cars February 2012 - January 2013
Merriman Home Improvement August 2002 - January 2009
BMT Promotion June 2007 - July 2008
Red Peg Marketing May 2008 - May 2008
Silverleaf Vacation April 2008 - May 2008
PMR Promotions June 2007 - January 2008
Zenith December 2004 - January 2006
Skills
C#, Java, JavaScript, SQL, MySQL, Oracle SQL, NetBeans, Eclipse, Visual Studio, UML, Activity Diagrams, Systems Analysis, Web Development, HTML, XML, CSS, LINQ, Ubuntu, Programming, Software Project..., Security Information, Information Systems..., Network Design, Network Architecture, ERP, SAP, Operations Management, Systems Analysis and...
Education
The University of Texas at Arlington 2009 — 2011
Bachelor of Science (B.S.), Information Systems
Tarrant County College
Bill Kuelbs's Telvista Inc. Experience March 2004 - January 2005
Job Fiber Network Technician at Verizon
Industry Information Technology and Services
Experience
Verizon January 2007 - Present
Verizon January 2005 - January 2007
Telvista Inc. March 2004 - January 2005
Skills
Microsoft Windows 98, Windows 2000, Windows XP Pro, Windows Vista, Windows 7, Macintosh Applications, AS400 system, RACF, Microsoft Office, Microsoft Works, Lotus Notes, Sametime, GoToAssist, Open Office, Internet, Networking, Tellabs Panorama EMS, Alcatel AMSM 2.4, Motorola AXSvision, Various Telco..., Customer Service, Critical Thinking, Internet Troubleshooting, Troubleshooting, EMS, Telco, Computer Hardware, VoIP, Wireless Networking, Software Installation, TCP/IP, LAN-WAN, XP, DSL, Cabling, Windows XP, Broadband, Routers, Technical Support, Operating Systems, Network Engineering, Optical Fiber, ATM networks, Ethernet, Fiber Optics, Frame Relay, Network Design, Provisioning, Switches, T1
Education
The University of Texas at Arlington
Verizon January 2007 - Present
Verizon January 2005 - January 2007
Telvista Inc. March 2004 - January 2005
Skills
Microsoft Windows 98, Windows 2000, Windows XP Pro, Windows Vista, Windows 7, Macintosh Applications, AS400 system, RACF, Microsoft Office, Microsoft Works, Lotus Notes, Sametime, GoToAssist, Open Office, Internet, Networking, Tellabs Panorama EMS, Alcatel AMSM 2.4, Motorola AXSvision, Various Telco..., Customer Service, Critical Thinking, Internet Troubleshooting, Troubleshooting, EMS, Telco, Computer Hardware, VoIP, Wireless Networking, Software Installation, TCP/IP, LAN-WAN, XP, DSL, Cabling, Windows XP, Broadband, Routers, Technical Support, Operating Systems, Network Engineering, Optical Fiber, ATM networks, Ethernet, Fiber Optics, Frame Relay, Network Design, Provisioning, Switches, T1
Education
The University of Texas at Arlington
Cornel Cunningham's Telvista Inc. Experience 2003 - 2004
Job Operations Sr Mgr Service Desk at JCPenney
Industry Retail
Experience
JCPenney May 2011 - Present
Research In Motion 2007 - 2010
T-Mobile 2004 - 2007
Telvista Inc. 2003 - 2004
Telvista Inc. 2003 - 2004
Avaya 1997 - 2000
Lucent Technology 1994 - 1994
Skills
Vendor Management, Process Improvement, Team Leadership, Telecommunications, Customer Experience, Operations Management, Customer Service, Change Management, Program Management, Management, Cross-functional Team..., Project Management, Retail, Leadership, Team Building, Customer Satisfaction, Forecasting, Business Analysis, Service Delivery, Performance Management, Call Center, Technical Support, Call Centers
Education
Texas A&M University-Kingsville 1979 — 1983
BBA, Marketing
JCPenney May 2011 - Present
Research In Motion 2007 - 2010
T-Mobile 2004 - 2007
Telvista Inc. 2003 - 2004
Telvista Inc. 2003 - 2004
Avaya 1997 - 2000
Lucent Technology 1994 - 1994
Skills
Vendor Management, Process Improvement, Team Leadership, Telecommunications, Customer Experience, Operations Management, Customer Service, Change Management, Program Management, Management, Cross-functional Team..., Project Management, Retail, Leadership, Team Building, Customer Satisfaction, Forecasting, Business Analysis, Service Delivery, Performance Management, Call Center, Technical Support, Call Centers
Education
Texas A&M University-Kingsville 1979 — 1983
BBA, Marketing
Charles Miles II's Telvista Inc. Experience June 2005 - June 2007
Job Computor Analysis at Computor Science Corporation
Industry Computer & Network Security
Experience
Computor Science Corporation June 2006 - Present
Telvista Inc. June 2005 - June 2007
Fujitsu Technology Solutions June 1997 - November 2005
Fujitsu North America 1997 - 2005
Skills
Windows 7, Technical Support, XP, Management, Windows XP, Windows, SAP, Analysis
Education
Dalfort Aircraft Tech 1991 — 1993
Associate's degree, A&P License
The University of Texas at Austin 1980 — 1981
Associate of Science (AS), Aerospace, Aeronautical and Astronautical/Space Engineering
Computor Science Corporation June 2006 - Present
Telvista Inc. June 2005 - June 2007
Fujitsu Technology Solutions June 1997 - November 2005
Fujitsu North America 1997 - 2005
Skills
Windows 7, Technical Support, XP, Management, Windows XP, Windows, SAP, Analysis
Education
Dalfort Aircraft Tech 1991 — 1993
Associate's degree, A&P License
The University of Texas at Austin 1980 — 1981
Associate of Science (AS), Aerospace, Aeronautical and Astronautical/Space Engineering
Tieesha Townsend's Telvista Inc. Experience August 2010 - January 2011
Job Experienced Data Tech
Industry Computer Software
Experience
HEALTHCARE SUPPORT STAFFING INC April 2011 - August 2011
Telvista Inc. August 2010 - January 2011
Bank of America August 2009 - July 2010
IBM CORPORATION/CISCO SYSTEMS February 2007 - October 2008
CAREMARK, Richardson June 2005 - July 2006
GLOBAL PAYMENTS, INC January 2001 - January 2005
Skills
Oracle HR, Microsoft Word, Microsoft Excel, PowerPoint, 10 Key, AS400 system, Windows, Microsoft Office
Education
Texas Woman's University 1999 — 2001
Computer Science
Franklin D. Roosevelt High School 1995 — 1999
Computer Science
HEALTHCARE SUPPORT STAFFING INC April 2011 - August 2011
Telvista Inc. August 2010 - January 2011
Bank of America August 2009 - July 2010
IBM CORPORATION/CISCO SYSTEMS February 2007 - October 2008
CAREMARK, Richardson June 2005 - July 2006
GLOBAL PAYMENTS, INC January 2001 - January 2005
Skills
Oracle HR, Microsoft Word, Microsoft Excel, PowerPoint, 10 Key, AS400 system, Windows, Microsoft Office
Education
Texas Woman's University 1999 — 2001
Computer Science
Franklin D. Roosevelt High School 1995 — 1999
Computer Science
Scott Pitcher's Telvista Inc. Experience December 2011 - March 2012
Job Premise Technician at AT&T
Industry Telecommunications
Experience
AT&T March 2012 - Present
Telvista Inc. December 2011 - March 2012
ADT November 2011 - January 2012
Kirby Restaurant & Chemical Supply August 2010 - August 2011
Auto-Chlor System August 2008 - March 2010
Ecolab August 1998 - July 2007
Skills
Professional Support, Customer Satisfaction, Electrical..., Remote Troubleshooting, Internet Troubleshooting, RF troubleshooting, MIG welding, Arc Welding, Spot Welding, HVAC, Class B CDL, Mechanical Aptitude
Education
University of Phoenix
Bachelor of Science (B.S.), Business with concentration in Information Systems
AT&T March 2012 - Present
Telvista Inc. December 2011 - March 2012
ADT November 2011 - January 2012
Kirby Restaurant & Chemical Supply August 2010 - August 2011
Auto-Chlor System August 2008 - March 2010
Ecolab August 1998 - July 2007
Skills
Professional Support, Customer Satisfaction, Electrical..., Remote Troubleshooting, Internet Troubleshooting, RF troubleshooting, MIG welding, Arc Welding, Spot Welding, HVAC, Class B CDL, Mechanical Aptitude
Education
University of Phoenix
Bachelor of Science (B.S.), Business with concentration in Information Systems
Benjamin Nosike's Telvista Inc. Experience December 2005 - Present
Job Technical support agent at Telvista Inc.
Industry Outsourcing/Offshoring
Experience
Telvista Inc. December 2005 - Present
AT&T January 2008 - June 2008
Education
Rust College 2002 — 2005
Bachelor's degree, Chemistry
Telvista Inc. December 2005 - Present
AT&T January 2008 - June 2008
Education
Rust College 2002 — 2005
Bachelor's degree, Chemistry
A J Hadi's Telvista Inc. Experience 2005 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Telvista Inc. 2005 - 2011
Skills
Technical Support, Provided problem...
Education
Southern Methodist University 1983 — 1987
Bachelor of Applied Science (B.A.Sc.), Electromechanical Engineering
Telvista Inc. 2005 - 2011
Skills
Technical Support, Provided problem...
Education
Southern Methodist University 1983 — 1987
Bachelor of Applied Science (B.A.Sc.), Electromechanical Engineering
Paul C. Miller's Telvista Inc. Experience May 2011 - May 2012
Job Security Officer at Universal Protection Servies
Industry Security and Investigations
Experience
Universal Protection Servies March 2013 - Present
Telvista Inc. May 2011 - May 2012
Texas Health Presbyterian of Dallas November 1999 - April 2011
Skills
Corporate Security, Customer Service, Physical Security, Security, Security Training, Surveillance, Technical Support, Training
Education
Remington College Garland Texas 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Southwestern Christian College 1981 — 1983
A.A., Theatre/Theater
Sulphur Springs High 1977 — 1981
High School Diploma, General Studies
Universal Protection Servies March 2013 - Present
Telvista Inc. May 2011 - May 2012
Texas Health Presbyterian of Dallas November 1999 - April 2011
Skills
Corporate Security, Customer Service, Physical Security, Security, Security Training, Surveillance, Technical Support, Training
Education
Remington College Garland Texas 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Southwestern Christian College 1981 — 1983
A.A., Theatre/Theater
Sulphur Springs High 1977 — 1981
High School Diploma, General Studies
Tiras Wagoner's Telvista Inc. Experience August 2000 - June 2001
Job Client Financial Services Analyst at HealthSmart
Industry Telecommunications
Experience
HealthSmart October 2014 - Present
ePEST SUPPLY June 2013 - August 2013
AT&T June 2003 - May 2013
TELVISTA INC. August 2000 - June 2001
FINA OIL AND CHEMICAL March 1988 - January 1999
Skills
Root Cause Analysis, Data Mining, Database Administration, Process Improvement, Telecommunications, Access, Databases, Billing Process, Microsoft Excel Power..., MIcrosoft Access, Microsoft Word Power..., ERP Oracle, PeopleSoft, Oracle CRM, QuickBooks, VoIP, IP, Data Reconciliation, Vendor Management, Bank Reconciliation, Account Reconciliation, Technical Support, Troubleshooting, Access Database, Call Centers, Invoicing, Microsoft Excel, Analysis
Education
Texas Tech University 1981 — 1986
Finance
Bishop Dunne High School
High School
HealthSmart October 2014 - Present
ePEST SUPPLY June 2013 - August 2013
AT&T June 2003 - May 2013
TELVISTA INC. August 2000 - June 2001
FINA OIL AND CHEMICAL March 1988 - January 1999
Skills
Root Cause Analysis, Data Mining, Database Administration, Process Improvement, Telecommunications, Access, Databases, Billing Process, Microsoft Excel Power..., MIcrosoft Access, Microsoft Word Power..., ERP Oracle, PeopleSoft, Oracle CRM, QuickBooks, VoIP, IP, Data Reconciliation, Vendor Management, Bank Reconciliation, Account Reconciliation, Technical Support, Troubleshooting, Access Database, Call Centers, Invoicing, Microsoft Excel, Analysis
Education
Texas Tech University 1981 — 1986
Finance
Bishop Dunne High School
High School
Phyllis Cooper's Telvista Inc. Experience September 2013 - Present
Job Technical Support at Telvista Inc.
Industry Telecommunications
Experience
Telvista Inc. September 2013 - Present
Verizon Wireless February 2013 - July 2013
Steed Movers February 2008 - August 2011
Education
Texas A&M University 2003 — 2005
Bachelor of Arts (BA), Information Technology
Telvista Inc. September 2013 - Present
Verizon Wireless February 2013 - July 2013
Steed Movers February 2008 - August 2011
Education
Texas A&M University 2003 — 2005
Bachelor of Arts (BA), Information Technology
Max Holden's Telvista Inc. Experience March 2009 - July 2010
Job Support Agent at Wasp Barcode Technologies
Industry Information Technology and Services
Experience
Wasp Barcode Technologies April 2013 - Present
TierOne Converged Networks July 2010 - April 2013
Telvista Inc. March 2009 - July 2010
Skills
Customer Service, SQL Server Management..., Phone Etiquette, Networking, Router Configuration, Windows Services
Education
University of Houston 2007 — 2008
Wasp Barcode Technologies April 2013 - Present
TierOne Converged Networks July 2010 - April 2013
Telvista Inc. March 2009 - July 2010
Skills
Customer Service, SQL Server Management..., Phone Etiquette, Networking, Router Configuration, Windows Services
Education
University of Houston 2007 — 2008
Moises Rico's Telvista Inc. Experience December 2006 - January 2007
Job Computer Technician, Help Desk Analyst
Industry Education Management
Experience
Irving ISD June 2011 - Present
Chipotle Mexican Grill May 2015 - August 2015
Stadium People September 2014 - January 2015
Irving ISD January 2007 - June 2011
Telvista Inc. December 2006 - January 2007
Kroger October 2004 - September 2005
Skills
Microsoft Office, Windows Server, Windows XP, Windows 8, Windows Vista, Windows 7, Active Directory, Adobe Creative Suite, Microsoft Exchange, Microsoft System Center..., Norton Ghost
Education
The Academy of Irving ISD High School 2002 — 2006
High School, Advance Technology
Tarrant County College
Associate of Applied Science, Network and System Administration/Administrator
Irving ISD June 2011 - Present
Chipotle Mexican Grill May 2015 - August 2015
Stadium People September 2014 - January 2015
Irving ISD January 2007 - June 2011
Telvista Inc. December 2006 - January 2007
Kroger October 2004 - September 2005
Skills
Microsoft Office, Windows Server, Windows XP, Windows 8, Windows Vista, Windows 7, Active Directory, Adobe Creative Suite, Microsoft Exchange, Microsoft System Center..., Norton Ghost
Education
The Academy of Irving ISD High School 2002 — 2006
High School, Advance Technology
Tarrant County College
Associate of Applied Science, Network and System Administration/Administrator
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY