United Health Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. CEO: David S. Wichmann (1 Sep 2017–) Headquarters: Minnetonka, Minnesota, United States Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
United Health Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at United Health Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,609 United Health Group employees in database. Find out everything there's to know about United Health Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
United Health Group Employees
Hoag Hospital March 2011 - Present
Prescription Solutions UnitedHealth Group July 2008 - March 2011
United Health Group 2005 - July 2008
Pacificare September 2001 - August 2004
Skills
Flash, Illustrator, Photoshop, Adobe Fireworks, Dreamweaver, HTML, Information Architecture, JavaScript, PHP, Visio, Web Analytics, CSS, ActionScript, Adobe Acrobat, XML, Web Development, User Interface, InDesign, Email Marketing, Website Development, Web Applications, Usability, Flash Animation
Education
California State University-Fresno 1996 — 1999
JPMorgan Chase May 2013 - Present
In Transition April 2013 - May 2013
Residential Finance January 2013 - April 2013
Hondros College April 2012 - October 2012
Huntington National Bank January 2011 - April 2012
Columbus Metropolitan Library through New Horizons August 2010 - January 2011
The Macintosh Company January 2000 - May 2010
Capital Area Safety Council 2006 - 2009
United Health Group June 1997 - January 2000
Nationwide 1997 - 1997
Skills
Employee Relations, Investigations, Coaching, Executive Coaching, Workers Compensation, Safety, Training Delivery, Personnel Recruiting, Problem Solving, Benefits Administration, Payroll, HR Business Partnering, Compliance Audits, Compliance, EEOC, Affirmative Action, Union Avoidance, Leadership Development, Performance Management, Talent Acquisition, Human Resources, Talent Management, Onboarding, Organizational..., Leadership, Strategy, Recruiting, HRIS, Employee Engagement, Training, New Hire Orientations, Personnel Selection, Strategic Planning, Hiring, HR Policies, Succession Planning, Workforce Planning, Deferred Compensation, Employee Benefits, Process Improvement
Education
Central Connecticut State University 1981 — 1986
Bachelor of Science, Business with Marketing
St. Paul Catholic High School 1975 — 1979
High School Diploma, College prep
United Health Group August 2007 - Present
UnitedHealth Group April 2006 - August 2007
Uniprise May 2004 - April 2006
ClientLogic September 2003 - May 2004
Medco August 2000 - September 2003
Publishers Circulation Fulfillment November 1998 - August 2000
Skills
Six Sigma, Process Improvement, Call Center, Operational Excellence, Change Management, Business Process..., Process Engineering, Mentoring, Program Management, Cross-functional Team..., Coaching, DMAIC, Quality Assurance, Call Centers, Operations Management, Management, Lean Manufacturing, Training, Leadership, Black Belt, Forecasting, Kaizen, Analysis, Healthcare, Business Analysis, Metrics, Quality Management, Visio, Business Process, Team Building, Performance Management, Performance Improvement, Project Portfolio..., Continuous Improvement, Strategy, Consulting
Education
Western Governors University 2008 — 2010
MBA, Management & Strategy
Caldwell University 2002 — 2005
BS, Business
UnitedHealth Group June 2014 - Present
UnitedHealth Group June 2012 - 2014
United Health Group May 2011 - September 2011
Harvey Building Products May 2010 - September 2010
Skills
Visio, SharePoint, Visual Basic, HTML, SDLC, Systems Analysis, Excel, SQL, Microsoft Office, Requirements Gathering, Excel VBA, Java, PHP, Oracle SQL, MySQL, Microsoft SQL Server, JavaScript, Requirements Analysis, Agile Methodologies, XML, jQuery, CSS, Databases, Software Documentation, Software Development, Scrum, Testing, PL/SQL, Analysis, Healthcare Information..., Adobe CQ5, Web Content Management, Enterprise Software, EDI, MapForce, XML Spy, Business Analysis, Data Analysis
Education
Boston College - Carroll School of Management 2008 — 2012
Bachelor of Science, Business Management, Information Systems, Finance, 3.72
Salem High School
Summit Medical Group April 2015 - Present
Takoma Medical Associates February 2012 - May 2014
United Health Group 2008 - 2010
Citigroup December 2006 - July 2007
Skills
Data Entry, Customer Service, Typing, Employee Benefits, Process Improvement, Leadership, Healthcare, Data Analysis, Multi-line Phone, Receptionist Duties, Telephone Skills, Insurance, Claims Handling, Insurance Benefits, Medical Terminology, Medical Records, Fax, Outlook, Microsoft Word, HIPAA, Scheduling, Training, Call Centers, Medical Billing, Healthcare Information..., Healthcare Management, Medicare, PowerPoint, Microsoft Excel
Education
Colorado Technical University 2010 — 2013
Associate of Science (A.S.), Administrative Health Services
Walter's State Community College 1994 — 2006
Behavioral Health Sciences
Greeneville High School 1991 — 1995
Diploma
Brescia University
Associate's degree, Social Work
Mystic Lake Casino Hotel August 2012 - May 2014
United Health Group March 2007 - April 2012
BI Worldwide Limited 2003 - 2007
Skills
Process Improvement, Visio, Project Management, Team Leadership, Incentive Programs, Software Quality..., User Acceptance Testing, Quality Assurance, Manual Testing, Test Automation, SDLC, Waterfall, Analysis, Test Strategy
Education
Brown College
Computer Programming Certificate
Prior Lake High School
High School
UnitedHealth Group April 2008 - Present
United Health Group April 2008 - September 2009
Fidelity October 2007 - February 2008
Skills
Customer Service, Microsoft Excel, Management, Analysis, Project Management, Access, Outlook, HIPAA, Medicare, Healthcare, Health Insurance
Education
Cardinal Stritch University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
United Health Group October 2009 - February 2012
US Bank September 2003 - March 2009
IBM Global Services May 2001 - May 2002
American Express Technologies November 1999 - May 2001
American Express Financial Advisors December 1997 - November 1999
American Express Financial Advisors May 1996 - December 1997
MN Army National Guard November 1987 - November 1993
Skills
Process Improvement, Project Management, Data Analysis, Coaching, Root Cause Analysis, Team Leadership, Employee Management, Cross-functional Team..., Business Analysis, Business Process..., Program Management, Leadership, Strategy, Training, Business Process, Change Management, Software Documentation, Visio, Minitab, MS Project, Microsoft Office, SharePoint, Lotus Notes, Dreamweaver, Management, Six Sigma, Casewise Corporate..., Analysis, Quality Assurance, Performance Management, Organizational..., Leadership Development, Project Planning, Vendor Management, Testing, Business Process Mapping, Operational Excellence, Business Process..., Continuous Improvement, Workshop Facilitation, SDLC
Education
Capella University 2007 — 2009
MS, Organization & Management
University of Minnesota-Twin Cities 1989 — 1993
BA, Psychology
Yodlee March 2014 - Present
Intel Corporation November 2013 - March 2014
Intel Corporation April 2012 - October 2013
United Health Group May 2008 - January 2009
Infotech July 2005 - May 2008
Skills
PL/SQL, Java, C++, OpenCL, JSP, HTML, HTML5, Android, Informix, Oracle, Microsoft Excel, NetBeans, Eclipse, Tortoise SVN, Microsoft Visual Studio..., IBM Rational Tools, Test Planning, Quality Center, Perl, HTML 5, Core Java, Unix, JavaScript, Scrum, Software Development, C, Operating Systems, Shell Scripting, Unix Shell Scripting, Agile Methodologies, Linux, Testing, Databases
Education
California State University-East Bay 2010 — 2011
Master's degree, Computer Science
Nirmala Convent
Accessibility Resource Center (ARC) October 2013 - Present
Accessibility Resource Center (ARC) July 2011 - October 2013
Royal Credit Union May 2010 - November 2010
United Health Group September 2007 - December 2008
Skills
Outlook, Word, PeopleSoft, PowerPoint, Excel, Internet Explorer, 10 Key, Microsoft Office, Quickbooks, Accounts Payable, Accounts Receivable, Teamwork, QuickBooks, Inventory Management, Microsoft Excel, Invoicing, Training, Accounting, Customer Service
Education
Capella University 2007 — 2010
Bachelor of Science, Business; Finance
Western Technical College 2005 — 2007
Associate in Applied Science, Business; Finance 2007
Experian CheetahMail April 2011 - Present
Kaiser Permanente IT September 2010 - March 2011
United Health Group July 2008 - May 2010
Monster September 2007 - February 2008
Beckman Coulter 2006 - 2007
Universal Electronics 2001 - 2006
Electronic Data Systems 1992 - 1997
Skills
SDLC, Agile Project Management, Vendor Management, Project Management, Cross-functional Team..., IT Strategy, Agile Methodologies, Business Analysis, Scrum, PMP, Product Management, Healthcare, Program Management, E-commerce, Software Project..., MS Project, Software Development, Data Analysis, Risk Management, Business Development, Project Portfolio..., Requirements Analysis, Integration, PMO, Analytics, Visio
Education
University of Southern California - Marshall School of Business 2005 — 2008
MBA
Boston University 1986 — 1990
B.S., Engineering
UnitedHealth Group April 2011 - Present
Medwork of Wisconsin, Inc. May 2010 - August 2010
United Health Group October 2009 - March 2010
Mayo Clinic/Luther Hospital July 1999 - December 2008
Skills
Employee Training, Interviewing Skills, Customer Service, Creative Problem Solving, Office Administration, Social Media, Entrepreneurship, Leadership, Team Building, Communication, Customer Liason, Easily Adaptable, Supervisory Experience, Research, Strategic Planning, Positive Employee..., Attention to detail
Education
University of Wisconsin-Eau Claire 2014 — 2017
Bachelor of Business Administration (BBA), Human Resources Management and Services, Second Degree Student
Cardinal Stritch University 2003 — 2008
Bachelor Degree, Business Administration and Management, General
United Health Group August 2015 - Present
Globe Education Network/Globe University July 1991 - Present
Globe Education Network July 2008 - August 2015
Accrediting Council for Independent Colleges and Schools (ACICS) September 2000 - May 2015
Kaplan University January 2007 - January 2011
Skills
Articulate Storyline, Staff Development, Curriculum Development, Instructional Design, Distance Learning, E-Learning, Educational Leadership, Teaching, Faculty Development, Critical Thinking, Higher Education, Research, College Teaching, Academic Advising, Advisory Boards, Adult Education, Training Delivery, Instructor-led Training
Education
Association for Talent Development 2015 — 2015
Certificate Advanced E-Learning Instructional Design, Instructional Design, 2015
California University of Pennsylvania
Masters, Law and Public Policy, California, Pennsylvania. Degree conferred.
Concordia University-St. Paul
Bachelors of Arts, Education
North Hennepin Community College
Associate in Applied Science, Paralegal Studies
LabCorp January 2014 - Present
United Health Group December 2003 - September 2012
Wireless World March 2000 - November 2003
Skills
Healthcare, Management, Insurance, Invoicing, Inpatient, Long-term Care, Outlook, HIPAA, PowerPoint, Microsoft Word, Microsoft Excel, Data Entry, Medicare, Healthcare Management, Access, Customer Service, Microsoft Office, Windows, Medical Terminology, Administrative...
Education
Concord Law School - Kaplan University 2006 — 2007
Paralegal Studies
Brookstone College-Greensboro 2000 — 2002
Specialized Degree, Information Techology/Administration, 3.7
Rimage Corporation July 2014 - Present
Rimage Corporation October 2013 - June 2014
Rimage Corporation November 2012 - October 2013
Rimage Corporation May 2007 - November 2012
United Health Group September 2006 - May 2007
Gearworks April 2002 - September 2006
Charter Solutions October 1997 - April 2002
Norstan Consulting January 1995 - April 1997
Principal Financial Group June 1993 - January 1995
Education
Drake University 1993 — 1996
MBA, Management, 3.4 GPA
Buena Vista University 1989 — 1993
BA, MIS, 3.9 GPA - Magna Cum Laude
Kuemper High School 1985 — 1989
Cisco Meraki April 2015 - Present
Target June 2012 - March 2015
Boston College, Center for Corporate Citizenship January 2011 - July 2012
Wayfair May 2011 - August 2011
United Health Group May 2010 - August 2010
Haley House October 2009 - May 2010
Christ Presbyterian Church May 2009 - August 2009
Skills
Strategic Sourcing, Marketing, Communication, Events Coordination, MS Excel Pivot Tables, Excel, Outlook, Research, PowerPoint, Word, Mind-body, Organization Skills, Microsoft Excel
Education
Boston College 2008 — 2012
BS
Copenhagen Business School
Just Plum Crazy, Ltd. April 2013 - Present
Independent Health Insurance Producers Assoc. (IHIPA) April 2012 - Present
Allstate Workplace Division June 2011 - Present
United Health Group March 2011 - Present
Aetna February 2011 - Present
CIGNA Healthcare January 2011 - Present
Aflac of NY March 2011 - June 2011
Skills
Marketing, Account Management, Sales, Marketing Communications, Marketing Strategy, Leadership, Salesforce.com, Training, Advertising, Customer Service, Social Media, New Business Development, Management, Employee Benefits, CRM, Public Relations
Education
Bryant and Stratton College 1994 — 1995
Associates, Marketing
east syracuse minoa
Western Growers December 2012 - Present
Pinnacle Claims Management, Inc. December 2012 - Present
Liberty Dental Plan May 2010 - December 2012
United Health Group September 2009 - December 2009
South Counties Pediatric Critical Care August 2008 - January 2009
efinance May 2007 - August 2007
Lennar February 2005 - December 2005
Disneyland Resort July 2002 - December 2004
Skills
Process Improvement, Microsoft Excel, Strategic Planning, Project Management, Insurance, Microsoft Office, Business Analysis, Management, Vendor Management, Six Sigma, New Business Development, Customer Service, Leadership, Health Insurance, PowerPoint, Team Building, Healthcare, Public Relations, Microsoft Word, Access, Outlook, Risk Management, Analysis, Training, Marketing, HIPAA, Market Research, Marketing Communications, Budgets
Education
California State University-Fullerton
BA, Business Finance
Harvard Pilgrim Health Care May 2014 - Present
Ovation: Now a Digital Benefit Advisors Company November 2012 - May 2014
Anthem Blue Cross October 2008 - November 2012
Corporate Benefit Consultants, LLC June 2007 - October 2008
United Health Group June 2002 - May 2007
CIGNA Healthcare May 2001 - June 2002
Oxford Health Plans October 1995 - May 2001
Skills
Health Insurance, Account Management, Sales Management, Healthcare, Employee Benefits, Strategic Planning, Project Coordination, Provider Relations, Training & Development, Leadership Development, Contract Negotiations, Incentive Programs, Business Planning, Employee Relations, Change Management, Insurance, Compliance, HR Consulting, Customer Service..., HR Policies, Manage Client..., Disease Management, Management, Health Savings Accounts, Self-funded, CRM
Education
Central Connecticut State University 1989 — 1993
Bachelor's, Communication, Business
Avon June 2013 - Present
Time Warner Cable June 2013 - Present
United Health Group May 2008 - September 2012
Central Carolina Nissan November 2005 - April 2007
Skills
Microsoft Office, Accurate Data Entry, Answering Telephones, Customer Service, Payroll, Conflict Resolution, Sales, Data Entry, Microsoft Word, Retail, Customer Satisfaction, Customer Experience, HIPAA, Health Insurance, Invoicing, Office Administration, 10 Key, Spreadsheets, Accounts Receivable, Fax, Accounts Payable, SharePoint, Filing, Bookkeeping, Customer Retention, Telephone Skills, Process Scheduler
Education
Brookstone College-Greensboro 2000 — 2002
Associate's degree, Accounting and Related Services
BMCHP November 2013 - September 2014
McKesson April 2012 - October 2013
CIGNA Healthcare November 2008 - April 2012
Pfizer Pharmaceuticals January 2008 - September 2008
Aetna February 2007 - December 2007
CIGNA October 2006 - December 2007
United Health Group August 2004 - June 2006
Computerworld September 2000 - February 2002
Fort James Corporation 1998 - 2000
Ocean Spray Cranberries April 1994 - April 1998
Skills
IS Governance, Program Management, IT Transformation, Application Development, Executive Management, PMO, Strategic Planning, IT Strategy, Change Management, Asset Management, Team Building, Human Capital Management, Mentoring, Social Networking, Social Media, Integration, Business Process, Re-engineering, Project Portfolio..., IT Management, Business Transformation, Acquisition Integration, SDLC, Software Project..., IT Governance, Governance, Management, Leadership, Strategy
Education
Northeastern University 1990 — 1995
State of the art Program
Boston University 1980 — 1982
Post Graduate Work
University of Massachusetts, Amherst 1965 — 1969
BA, Sociolology, Archeology
UnitedHealthcare September 2012 - Present
United Health Group August 1996 - November 2012
St. Paul Fire & Marine Ins. 1994 - 1996
Skills
Healthcare Management, HIPAA, Managed Care, Utilization Management, Hospitals, Healthcare Consulting, Healthcare Industry, Healthcare Information..., ICD-9, Management, Medical Billing, Project Management, Workers Compensation, Medicare, Medicaid, Customer Service, Leadership, Microsoft Excel, Team Building, Process Improvement, Claim, Sales
Education
Brookdale Community College
Business Administration, Management and Operations
L.A. Care Health Plan April 2015 - Present
WellCare August 2013 - March 2015
CalOptima March 2011 - August 2013
A.D.A.M., Inc. April 2010 - March 2011
ADP August 2007 - April 2010
ADP April 2006 - August 2007
United Health Group September 1998 - April 2006
United Health Group January 2001 - January 2005
Skills
Analysis, HIPAA, XML, Testing, SDLC, HR Software, ADP Payroll, EDI, Business Process, Healthcare, Troubleshooting, Access, Business Analysis, Healthcare Information..., Human Resources, Integration, Process Improvement, Requirements Analysis, SQL, SharePoint, Software Documentation, User Acceptance Testing, Vendor Management, Visio
Education
Rio Grande High School 1985 — 1989
Brooks College
Interior Design
The University of New Mexico
Ixia September 2012 - Present
United Health Group November 2010 - September 2012
Time Warner Inc. April 2009 - August 2010
Clarity Advisory November 2008 - April 2009
Guitar Center August 2005 - November 2008
Countrywide August 2003 - August 2005
Price Waterhouse Coopers August 1995 - June 2003
Skills
Program Management, Project Management, Information Technology, Information Security..., Payment Card Processing, PCI DSS, Presentations, Sarbanes-Oxley, Gramm-Leach-Bliley, HIPAA, Privacy Regulations, Network Security, Auditing
Education
California State Polytechnic University-Pomona 1994 — 1996
MSBA
Woodbury University 1991 — 1994
Bachelor of Science, Accounting
Milestone Systems, Inc. July 2013 - Present
Bladine and Thibaudeau September 2012 - Present
Cargill July 2012 - May 2013
ING Insurance / Investment Management September 2011 - May 2012
United Health Group December 2009 - September 2011
ING Insurance / Investment Management 2011 - 2011
TEKsystems September 2009 - November 2009
Pearson Assessments February 2009 - July 2009
Electronic Data Systems Corporation November 2008 - January 2009
TEKsystems August 2008 - November 2008
Skills
Software Documentation, Troubleshooting, Management, MS Project, Computer Hardware, Microsoft Office, Customer Service, XP, Microsoft Excel, Quality Control, Mac OS, PeopleSoft, Inventory Management, Event Management, Hard Drives, Digital Imaging, Video, Sound, Shipping, Business Process..., Resource Management, Strategic Planning, Operational Process..., NetSuite, Process Improvement, SharePoint, Integration, Project Management, Vendor Management
Education
Capella University 2008 — 2011
Masters, Business Administration; Project Management
Northland International University (2002-2006) 2002 — 2006
Bachelor, Cross-Cultural Studies
Fidelis SeniorCare Inc October 2014 - Present
Wellpoint/CareMore Health System March 2012 - October 2014
IBM Software Group, Information Management - Healthcare Division December 2007 - March 2012
P2P Marketing January 2007 - January 2010
Interlex July 2007 - December 2007
XL Health Corporation, Care Improvement Plus, Baltimore, Maryland July 2006 - July 2007
United Health Group August 2004 - July 2006
Molina Healthcare August 1999 - August 2004
Skills
EHR, Marketing, CMS, Hospitals, Project Management, Healthcare, Healthcare Information..., Managed Care, Medicare, Medicaid, Healthcare Management, Healthcare Consulting, Health Insurance, Network Development, HIPAA, Leadership, Strategy, Marketing Strategy, Policy, Strategic Planning, Management, Informatics, Process Improvement, Business Development, Healthcare Industry, Program Management, Integration
Education
California State University-Long Beach 2003 — 2006
BA, Sociology, Interpersonal and Group Relations
Savvy Brands August 2014 - Present
United Health Group February 2001 - Present
Skills
Healthcare, Event Planning, Customer Service, Health Insurance, Data Entry, Marketing, Hospitals, Training
Education
California State University-Long Beach - College of Business Administration 1984 — 1989
BA, Communications / Psychology
CSULB
Hennepin County Medical Center September 2012 - Present
Wolters Kluwer Financial Services November 2008 - November 2011
United Health Group November 2007 - October 2008
Allianz Life September 2003 - November 2007
Wells Fargo March 2001 - September 2003
Skills
PMO, Program Management, Process Improvement, Project Portfolio..., SDLC, PMP, Software Project..., Change Management, Project Planning, Team Leadership, Cross-functional Team..., Agile, Team Building, Mentoring, Business Management, Resource Management, CMMI, Quality Assurance, Project Coaching, Eclipse, Methodology..., Project Manager..., Agile Methodologies, Project Management, Leadership, Governance, Testing, Enterprise Architecture, Scrum, Vendor Management, Enterprise Software, Business Process..., Training, Business Analysis, Management
Education
Cardinal Stritch University 1997 — 2000
BS, Business Management
United Health Group August 2011 - Present
Allina Hospitals & Clinics March 2010 - August 2011
Target March 2009 - December 2009
Ruby Tuesday November 2006 - January 2008
ShopNBC February 2006 - November 2006
Skills
Active Directory, Windows Server, Computer Hardware, Access, VPN, TCP/IP, Networking, Windows, Software Installation, Hardware, Quality Assurance, Management
Education
Brown College 2006 — 2008
Associates, Computer Science
United Health Group February 2012 - Present
Bravo Health 2009 - 2010
Skills
Healthcare, Healthcare Information..., HIPAA, Process Improvement, Managed Care, Medicare, Healthcare Management, Hospitals, Software Documentation, Visio, Customer Service, Health Insurance, Medicaid
Education
Cappella University 2013 — 2015
Central Arizona College 2006 — 2007
CNA, Nursing Science
United Health Group May 2011 - Present
WellPoint May 2008 - June 2011
WellPoint January 2007 - May 2008
WellPoint December 2005 - January 2007
WellPoint 2001 - 2003
Skills
Strategy, Competitive Analysis, Strategic Planning, Business Strategy, Process Improvement, Business Development, Market Research, Program Management, Product Development, Forecasting, Medicare, Leadership, Negotiation, P&L Management, Operations Management, Marketing, Health Insurance, Team Building, Contract Negotiation, Project Management, Cross-functional Team..., Business Analysis, Vendor Management, Healthcare, Sales Operations, Budgets, Mergers & Acquisitions, Network Development, Sales, Managed Care, Provider Relations, HMO, Medicaid
Education
University of Wisconsin-Madison - School of Business 2010 — 2012
Executive MBA, Strategic Management
Carroll University 1996 — 2000
B.S., Psychology: Business & Quantitative Analysis
United Health Group July 2009 - Present
Saks Fifth Avenue September 2007 - February 2009
JPMorgan Chase June 2006 - August 2007
Jones Apparel Group March 2004 - May 2006
Skills
base SAS, SQL, VBA, SAS, Business Intelligence, Strategic Financial..., Analytics, Access, Financial Analysis, Data Warehousing, Analysis, Business Analysis, CRM, Data Analysis, Databases, Management, Segmentation
Education
D'Amore-McKim School of Business at Northeastern University 1996 — 1999
MS, Finance
Boston University 1984 — 1988
BS, Engineering
Capital University August 2009 - Present
Capital University August 2008 - Present
Community Services Association August 1984 - Present
2-1-1 FOODLINK August 2009 - October 2009
United Health Group March 2009 - May 2009
Barthco International Inc US July 2008 - January 2009
Speed Fc Incorporated May 2008 - July 2008
Time Warner Cable Call Center October 2007 - March 2008
Various Nonprofit firms August 1999 - August 2003
Skills
Customer Service, Microsoft Excel, Call Centers, Leadership Development, Training, Grant Writing, Microsoft Office, Public Speaking, Leadership, Management, Employee Relations, Recruiting
Education
Central State University 1980 — 1984
BS, Computer Information System
Capital University
United Health Group November 2010 - Present
The Pet Nanny of CT, LLC June 2009 - November 2010
ING March 2001 - October 2008
The Systems Group/TLF September 1998 - February 2001
Massachusetts Mutual Insurance November 1997 - September 1998
Travelers Insurance June 1984 - August 1997
Skills
Visio, Systems Analysis, SQL, SharePoint, Requirements Analysis, RSA, SDLC, Project Estimating, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Six Sigma
Education
Manchester Community College 1976 — 1979
AS, Information Technology
Central Connecticut State University
MIS
Hearland Payment Systems - ECSI June 2015 - Present
United Health Group March 2010 - October 2014
Butler County Community College January 1996 - October 2014
LandAmerica OneStop (Lawyers Title) June 2005 - December 2008
Vector Security August 2004 - June 2005
TrueCommerce September 2003 - August 2004
Marconi August 1999 - October 2002
Lender's Service, Inc. (LSI) August 1992 - June 1999
Skills
Project Management, Team Leadership, End User Training, Training, Business Analysis, Management, Cross-functional Team..., Vendor Management, Process Improvement, IT Project..., Team Building, Customer Service, Disaster Recovery, Business Continuity..., Technical Documentation, Web Design, SharePoint, Troubleshooting, Program Management, PMP, Integration, Strategic Planning, Continuous Improvement, Servers, Change Management, Data Center, Operations Management, Telecommunications, Leadership, Commitment to Customer..., Mentoring New Hires, Virtual Teams, Process Implementation, Global Management, Team Management, Managed Services, Professional Services, Information Technology, Networking, Visio, Software Documentation, Technical Support
Education
La Roche College 1991 — 1996
BS, Business
Butler County Community College
Associate of Arts and Sciences (A.A.S.)
United Rentals Inc. July 2013 - Present
United Health Group November 2010 - June 2013
CCS Medical August 2008 - October 2011
Link-Systems International, Inc. March 2009 - November 2010
FIMC August 2007 - August 2008
Dlo Cle - Water 2004 - 2007
S & G Usine a Glace de Leogane (Ice Factory) 2003 - 2007
Cyber-Cafe CompuNet 2004 - 2006
Convergys April 1997 - January 2002
Skills
Data Analysis, Database Administration, Customer Service, Access, Leadership, Management, Microsoft Excel, Microsoft Office, Process Improvement, Public Speaking, Sales, Software Documentation, Spanish, Team Building, Training, Troubleshooting, Windows, Windows Vista, Healthcare, Customer Satisfaction, Team Leadership, Invoicing, Outlook, Account Management, Strategic Planning, Budgets, Program Management, PowerPoint, Time Management, Sales Management, Project Planning, Call Centers, Microsoft Word, Quality Assurance, Customer Experience, Contract Negotiation, Vendor Management, Sales Operations, Coaching, Technical Support, Business Development, Negotiation, Change Management, Research
Education
St. Petersburg College 2011 — 2013
Associate of Arts and Sciences (AAS), Health Information/Medical Records Administration/Administrator
Hillsborough Community College 2009 — 2011
Education program
Universidad Central del Este 2002 — 2007
141 credits completed, Dentistry
Broward College 1995 — 2000
60 credits completed, Pre-Dental
Kelly Services August 2012 - 2013
NHGSA PROGRAM 2012 - 2013
Fitz Vogt & Associates 2008 - 2011
United Health Group 2004 - 2007
Skills
Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, Bookkeeping, Account Reconciliation, Customer Service, Accounts Payable, Accounts Receivable, Great Plains Software, PeopleSoft, Lawson General Ledger, Budgets, General Ledger, Outlook, Payroll, Invoicing
Education
Campbell University 1980 — 1981
Bachelor of Business Administration (BBA), Accounting
Annhurst College 1973 — 1975
Associate of Science (AS), Accounting and Business/Management
Boston Scientific March 2013 - Present
United Health Group January 2011 - March 2013
UnitedHealth Group 2007 - 2010
Flavell International University 2006 - 2009
United Health Group February 2004 - October 2007
Peprich Center for the Arts January 2002 - June 2003
Fieldstone Lester & Shear 1991 - 1995
Skills
Healthcare, Microsoft Office, Coaching, Customer Service, Teaching, Health, Trainers, Wellbeing, Wellness Programs, Employee Referral..., Leadership Development, Public Speaking, Mentoring, Training Delivery, Outlook, Curriculum Development, Distance Education, Training, Adult Education, Employee Training, Supervisory Skills, E-Learning, Instructor-led Training, ADDIE, Blended Learning, Microsoft Word, Human Resources, Workshop Facilitation, Healthcare Information..., Personal Development, Onboarding, Facilitators, Staff Development, Management, Employee Benefits, Software Documentation, Needs Analysis, Project Planning, Conflict Resolution, Learning Management, Team Building, Career Development, Organizational..., Performance Management, Career Counseling, Employee Engagement, Talent Management, Professional Mentoring, Global Teaming, Change Management
Education
Capella University 2006 — 2008
Masters Human Services, Counseling Studies
University of Phoenix 2003 — 2005
Masters, Adult Education
Monsignor Edward Pace
One Rock Capital Partners July 2014 - Present
Barclays June 2012 - June 2014
Boston College 2011 - 2012
Barclays Capital May 2011 - August 2011
United Health Group June 2010 - August 2010
Skills
Investment Banking, Valuation, Bloomberg, Financial Modeling, Corporate Finance, Capital Markets, Fixed Income, Equities, LBO, Economics
Education
Boston College 2008 — 2012
Bachelor of Arts, Economics, Math and Chemistry
St. Paul Academy and Summit School 2004 — 2008
High School
The Burchfield Group April 2011 - February 2014
Express Scripts August 2010 - April 2011
United Health Group May 2010 - August 2010
Prime Therapeutics May 2007 - March 2010
Lunar Logic, LLC June 2004 - March 2007
Stream Global Services December 2001 - May 2004
Symantec October 1996 - April 2001
Cyber Internet Services February 1993 - December 1996
Skills
Quality Assurance, Project Management, Testing, Software Documentation, Management, Web Development, Agile Methodologies, Business Process, Process Improvement, PMO, Scrum, SDLC, Business Analysis, Visio, Leadership, Requirements Analysis
Education
Boston University 2009 — 2009
Certificate
Wilson Technical College, BOCES 2000 — 2000
Certificate
SCAN Health Plan April 2010 - Present
Monarch HealthCare October 2007 - April 2010
Monarch HealthCare 2008 - 2008
United Health Group June 1997 - September 2007
Skills
Managed Care, Medicare, Healthcare, Data Analysis, Healthcare Management, Financial Analysis, Healthcare Consulting, Health Insurance, Healthcare Information..., Business Intelligence, Medicaid, HIPAA, Team Building, Visio, Business Analysis, Strategic Planning, SQL, Access, Process Improvement, Microsoft Excel, EDI, Customer Service, Data Warehousing, Revenue Cycle, Forecasting, Insurance, Outlook, @Risk, Analysis, Hospitals, Business Process..., Health Policy, Medical Coding, Informatics, SDLC, EHR, Data Modeling, VBA, ICD-9, Healthcare Industry, SAS, SSIS, Vendor Management, EMR, Leadership, Financial Reporting, SSRS, Physician Relations, Provider Relations, Software Documentation
Education
California State University-Fullerton - College of Business and Economics 1987 — 1993
Bachelor's degree, Finance
United Health Group January 2010 - Present
PAKRA January 2008 - Present
PSC Training & Consulting LLC September 1993 - Present
PAKRA LLC January 2008 - December 2009
Pentacle Partners LLC January 2004 - December 2009
NBC September 1997 - March 1999
Skills
Process Improvement, Six Sigma, Change Management, Training, Program Management, DMAIC, Continuous Improvement, Operational Excellence, Organizational..., Management, Management Consulting, Team Building, Coaching, Project Planning, Cross-functional Team..., Business Process..., Strategy, Leadership, Consulting, Leadership Development, Business Process Mapping, Strategic Planning, Performance Improvement, Performance Management, Analytics, Business Strategy, Business Transformation, Executive Coaching
Education
Fordham University 1993 — 1995
Masters, Organizational Development and Adult Education
Boston University
Bachelor of Arts (BA), History and Social Studies
OHS
Raritan Bay Medical Center May 2015 - Present
Raritan Bay Medical Center May 2012 - Present
United Health Group November 2011 - May 2015
Emergency Department May 2010 - May 2015
Skills
Healthcare, Hospitals, Healthcare Information..., Critical Care, HIPAA, BLS, Patient Safety, Nursing Education, Acute Care, Emergency Medical Record, Team Management, Supervisory Experience, Advanced Cardiac Life..., Pediatric Advanced Life..., Geriatric Nursing, Pediatrics, PALS, Clinical Research, ACLS, CPR Certified, Emergency Room
Education
Monmouth University 2015 — 2018
Master’s Degree, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Felician College 2013 — 2015
Bachelor's Degree, Nursing
Brookdale Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Rutgers, The State University of New Jersey-New Brunswick 1987 — 1989
Saint Jude Medical April 2015 - Present
Corporate Incentives of America June 2014 - December 2014
Graphic Measures International June 2013 - June 2014
Graphic Measures International, Ltd. June 2011 - June 2013
ADC Telecommunications September 2008 - December 2010
Select Comfort July 2007 - August 2008
United Health Group January 2007 - July 2007
Carlson Marketing Group October 1998 - January 2007
Skills
Six Sigma, Leadership, Change Management, Process Improvement, Cross-functional Team..., Project Management, Operations Management, Team Building, Strategic Planning, Program Management, Coaching, Management Consulting, Business Process..., Performance Management, Organizational..., Lean Process Improvement, Process Improvement..., Management, Strategy, Project Planning, Continuous Improvement, Business Process, Team Leadership, Business Strategy, Problem Solving, Budgets
Education
Capella University 2007 — 2009
Master of Science Organizational Management - Leadership, Organizational Management, Leadership
Cardinal Stritch University 2002 — 2004
Bachelor in Arts Business Management, Total Quality Management, Organizational Capability, Process Improvement
United Health Group February 2014 - Present
CIGNA March 2013 - September 2013
UnitedHealth Group May 2009 - October 2012
Health Net 2005 - March 2009
Comprehensive Computer Services, Inc 1999 - 2005
Spalding 1997 - 1998
Prague Shoe 1995 - 1997
Skills
Systems Analysis, SDLC, Process Improvement, EDI, COBOL, Microsoft Office, Visio, Access, MS Project, DB2, SQL, Problem Solving, Data Analysis, Analysis, Quality Center, System Administration, Software Documentation, Mainframe, Agile Methodologies, Data Modeling, Business Objects, Project Management, Data Warehousing, Training, Visual Basic, Lotus Notes, Business Requirements, Microsoft Excel, Change Management, ITIL, Programming, Troubleshooting, Requirements Analysis, Healthcare, HIPAA, SharePoint, Technical Writing, Documentation, PDLC, Customer Service, Data Mapping, Data Mining, Release Management, Testing, Vendor Management, Business Analysis, User Acceptance Testing, CRM
Education
California State University-Hayward 1978 — 1982
BS, Statistics
University of Massachusetts Lowell 1971 — 1975
BS, Mathematics
Benefits Exchange Alliance May 2014 - Present
Broker May 2011 - Present
BEST Life January 2013 - August 2013
United Health Group March 2009 - May 2011
UnitedHealthcare September 2007 - February 2009
Skills
Medicare, Health Insurance, Healthcare, Strategic Planning, Account Management, Customer Service, Team Building, Sales, Contract Negotiation, Microsoft Excel, Business Analysis, New Business Development, Leadership, Call Centers, Marketing Strategy, Marketing, Direct Sales, Health Savings Accounts, Sales Management, Lead Generation, Training, Customer Satisfaction, Employee Benefits, Insurance, Managed Care
Education
California State University-Fullerton - College of Business and Economics 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Muir Transportation, LLC June 2015 - Present
CDL Class A Licensed w/ HAZMAT, DOUBLES/TRIPLES, TANKER ENDORSEMENTS June 2013 - June 2015
Salt Lake Community College June 2013 - August 2013
Freelancing as Myself! January 2013 - August 2013
Heinz RV, Inc April 2012 - December 2012
Pegus Research September 2005 - April 2012
Howard Systems International June 2006 - September 2008
United Health Group May 2006 - September 2008
Eaton Kenway, Inc September 1989 - November 1992
CODE 3 Medical, Inc May 1978 - August 1981
Skills
Operating Systems, Security, Computer Hardware, Technical Support, Access, Servers, Databases, Software Documentation, Hardware, Routers, Management
Education
ISS Degree, ITT Technical Institute 2004 — 2006
Information System Security, Information System Security
AT&T Oakridge Traning Center 1989 — 1989
Certification, Unix System Internal 1 & 2
Brigham Young University 1975 — 1979
BSCS eqv, Computer Science
Brigham Young University 1975 — 1979
Bachelor of Science Computer Science Eqv, System Software Design and Development
Tomlinson Medical Associates January 2013 - February 2014
Health Management Systems March 2011 - June 2012
United Health Group January 2008 - February 2009
Care Level Management August 2006 - April 2007
United Health Care November 2001 - July 2004
PacifiCare Health Systems October 1997 - January 2001
Wolters Kluwer December 1996 - November 1997
Skills
Medicare, Managed Care, HIPAA, Healthcare, Management, Employee Benefits, Medicaid, Health Insurance, Medicaid Managed Care, Healthcare Management, Healthcare Industry, Sales Operations, Project Management, Project managemet, Process Improvement, Regulatory Compliance, Start-ups, Business Development, Product Marketing, New Business Development, Program Management
Education
California State University-Dominguez Hills 1993 — 1995
B.A., Psychology
Dace Family 2004 - Present
United Health Group 2002 - 2004
OmniSky 2000 - 2002
Palm Computing 1998 - 2000
Folsom Cordova Unified School District August 1997 - August 1998
Skills
Strategic Planning, Public Speaking, Program Management, Process Improvement, Business Development, Operations Management, Event Planning, Customer Service, Cross-functional Team..., Microsoft Word, Fundraising, Direct Sales, Organizational..., Leadership
Education
California State University-Chico 1988 — 1995
BS, Health & Community Services
San Francisco Health Plan September 2015 - Present
San Francisco Health Plan September 2013 - September 2015
United Health Group January 2012 - September 2013
CompWest Insurance December 2008 - December 2011
State Compensation Insurance Fund January 2006 - December 2008
State Compensation Insurance Fund October 2003 - January 2006
State Compensation Insurance Fund May 2001 - October 2003
Skills
Self-motivated Team..., Computer Proficiency, Organizational..., Multitasking Skills, Time Management, Highly detail oriented, Customer Service, Hands-on Training, Communication Skills, Fast Learner, Reliability, Integrity, IBM iSeries, Guidewire, Microsoft Office, Adobe Creative Suite, SnagIt, UltraEdit, IBM Mainframe, IBM AS/400, User Acceptance Testing, Regression Testing, Quality Assurance, Insurance, Business Analysis, Workers Compensation, Employee Benefits, Management, Access, Analysis, Process Improvement, Project Management, Training, Testing, Healthcare
Education
California State University-Long Beach 2005 — 2008
Bachelor of Arts (BA), Fine and Studio Arts, Graphic Design
Orange Coast College 2001 — 2004
Associate of Arts (A.A.), General Education
United Health Group August 2012 - Present
Skills
Customer Service, Healthcare, Management, Leadership, Microsoft Excel, Process Improvement, Project Management, Strategic Planning, Microsoft Word, Hospitals, Account Management, Client Liaison, Sales
Education
California State University-Chico
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
CPI Card Group September 2010 - Present
CPI Card Group - Minnesota March 2010 - August 2010
Premier Card Solutions/UV Color - Now part of CPI Card Group October 2003 - March 2010
All Covered January 2001 - September 2003
United Health Group January 1999 - January 2001
INACOM CONTRACTING January 1998 - January 1999
US Bank June 1996 - January 1997
Skills
Process Improvement, Vendor Management, Project Management, Team Building, Strategic Planning, Program Management, Account Management, Team Leadership, Disaster Recovery, Cross-functional Team..., ERP, Change Management, Solution Selling, Microsoft SQL Server, Business Analysis, Business Strategy, Integration, New Business Development, Budgets, Manufacturing, Operations Management
Education
Center for Creative Leadership 2014 — 2014
Completed Leadership Development Program, Leadership Development
RMC Project Management 2010 — 2010
PMP Certification, Project Management
Brown College 1997 — 1998
Associates, Information Technology
General Courses 1989 — 1997
N/A, Individual Courses
THE OCEAN CORPORATION 1992 — 1993
Certification, Commercial Diving/Engineering
Concordia College 1988 — 1989
Political Science
OWATONNA SENIOR HIGH SCHOOL 1984 — 1987
HS Diploma
United Health Group June 2015 - Present
OptumCare, UnitedHealth Group October 2013 - Present
Monarch HealthCare/OptumHealth Collaborative Care May 2011 - October 2013
Alta Med Health Services November 2009 - February 2011
California Health Care Foundation March 2008 - September 2010
American Sentinel University August 2009 - May 2010
California Prison Health Care Receivership Corp March 2007 - April 2009
Center for Health Care Strategies 2005 - 2007
CalOptima 1998 - 2005
MedPartners June 1996 - October 1998
Skills
Healthcare Management, Healthcare, Quality Improvement, Medicaid, Medicare, Nursing, Health Policy, Clinical Research, Managed Care, Hospitals, Utilization Management, Healthcare Consulting, Six Sigma, Strategic Planning, Performance Improvement, Quality Management, Healthcare Information..., Lean Manufacturing, Program Development, Revenue Cycle, Yoga, Process Improvement, Public Health, Registered Yoga Teacher, Clinical, Black Belt, Change Management, Care Management, Lean Health Care, Mindfulness Yoga, Patient Safety, Case Management, Pediatrics, Health Education
Education
California State University-Los Angeles 1984 — 1989
MS
University of Maryland Baltimore 1978 — 1980
BS
Loyola College in Maryland 1976 — 1978
Aetna September 2011 - May 2013
Hartford Life August 2005 - October 2007
St. Paul Travelers Insurance, Hartford, CT February 2005 - June 2005
United Health Group, Hartford CT August 2004 - December 2004
Travelers May 1999 - December 2003
United Health Group November 1996 - May 1999
Command Systems & C.W. Costello Consulting January 1992 - November 1996
Aetna Life & Casualty June 1988 - December 1991
The Hartford 1983 - 1986
Skills
Program Management, SDLC, Leadership, Process Improvement, Six Sigma, Management, Vendor Management, Project Management, Change Management, Project Portfolio..., Team Building, Insurance, Strategic Planning, Access, Quality Assurance, Business Development, Testing, Strategy, Software Documentation, MS Project, Coaching, Employee Benefits, Analysis, Business Process..., CRM, Stakeholder Management, Risk Management, Customer Service, Healthcare, Resource Management, Business Analysis, Data Analysis, Cross-functional Team..., Forecasting, Team Leadership, Performance Management, Databases, Time Management, Project Planning, Business Intelligence, PMO, Certified Project..., Certified 21st Century..., Certified Internal..., Certified Six Sigma..., Certified - Lean..., Financial Management, Compliance Management, Problem Solving, Customer Relations
Education
Central Connecticut State University 2011 — 2011
Certification
Govt. Law College, Bombay, India
LLB
St. Xavier's College
B.A
United Health Group May 2015 - Present
GE Healthcare/ Artech Information Systems January 2015 - Present
Dr. Comfort May 2014 - July 2014
Johnson Controls Inc October 2005 - April 2014
Manpower Inc January 2004 - January 2005
CNH Capital January 1999 - January 2004
The Limited January 1998 - January 1999
Skills
Visual Merchandising, Loss Prevention, Store Operations, Inventory Management, Customer Service, Driving Results, Inventory Control, Retail Sales, Leadership, Customer Satisfaction, Accounts Receivable, Time Management, Marketing, Management, Team Building, Training, Team Leadership, Organizational..., Analysis, Invoicing, Forecasting, Process Improvement, Credit, Data Entry, Microsoft Word, Finance, Financial Analysis, Sarbanes-Oxley Act, Account Reconciliation, Public Speaking, Retail, Fashion, Accounts Payable, Sales, Coaching, Microsoft Office, PowerPoint, Strategic Planning, Lotus Notes, Public Relations, Employee Relations, Microsoft Excel, Software Documentation, Financial Reporting, Interviews, Administration, Project Management, Employee Engagement, Outlook, SAP
Education
Cardinal Stritch University 2008 — 2012
Master's Degree, Business Management & Leadership
Cardinal Stritch University 2004 — 2012
Bachelor’s Degree; Degree, Business & Management; Management
JI Case High School 1990 — 1994
High School Diploma
Advanced Care Inc May 2015 - Present
VITAS Healthcare September 2014 - May 2015
American Hospice LLC May 2012 - August 2014
Visiting Nurse Service of New York March 2011 - April 2012
United Health Group November 2008 - March 2011
WellCare 2007 - 2008
Health Net 2005 - 2007
EmblemHealth June 2001 - December 2005
Skills
Health, Accident, Investments, Medicare, Managed Care, Health Insurance, Insurance, Healthcare, Strategic Planning, Account Management, Customer Relations, Long Term Care, Team Building, Employee Benefits, Sales Management, Product Development, New Business Development, Coaching, Medicaid, Home Care, Medicare Supplements, HMO, Hospitals, Healthcare Management, Medicare Part D, HIPAA, Compliance, Consultative Selling, Hospice, Territory Development, Provider Relations, Nursing, Health Policy, Marketing Strategy, Long-term Care, Palliative Care, Program Management, Management, Selling, Sales Operations, Customer Service, Marketing, Training, Sales, Leadership, Healthcare Information..., Clinical Research, Strategy, Physicians, Healthcare Industry
Education
Pratt Institute 1990 — 1994
Engineering
Borough of Manhattan Community College 1996 — 1998
Associate, Business Management
UnitedHealth Technologies June 2009 - July 2015
UnitedHealth Group February 2006 - July 2015
United Health Group 2006 - July 2015
Skills
Incident Management, Call Centers, SharePoint, Training, Quality Assurance, Windows Server, Visio, Troubleshooting, Servers, Active Directory, Firewalls, Technical Support, Security, Process Improvement, ITIL, Help Desk Support, IT Service Management, SDLC, Network Administration, Windows, Windows 7, Software Documentation, Disaster Recovery, VPN, Team Leadership, Vendor Management
Education
Brown College 2005 — 2006
AAS, Software Development
United Health Group January 2014 - Present
Brightsky 2012 - 2013
Skills
Customer Service, Microsoft Office, Social Media, Public Speaking, Public Relations, Microsoft Word, Photoshop, PowerPoint
Education
Broward College
Grand Canyon University
United Health Group March 2015 - Present
Town Ride Inc June 2014 - February 2015
Eating Right February 2008 - August 2012
Skills
Microsoft Excel, Outlook, Administrative..., Hiring, Customer Service, PowerPoint, Training, Filing, Microsoft Word, Scheduling
Education
California State University-Northridge 2015 — 2018
Master's degree, Health/Health Care Administration/Management
University of California 2012 — 2014
B.A, Global Studies
Glendale Community College
Global Studies
United Health Group May 2011 - Present
Coventry Health Care May 2006 - May 2011
Beech Street 1992 - 2002
OUCH/First Health August 1990 - November 1992
Skills
Provider Relations, Network Development, Managed Care, PPO, Medicaid, Medicare, HMO, Credentialing, Healthcare Industry, Contract Negotiation, Contract Management, Healthcare, Health Policy, Employee Benefits, Healthcare Consulting, HIPAA, Health Insurance, Workers Compensation, Claim, Medicare Part D, Medicaid Managed Care, Revenue Cycle, Physician Relations, Utilization Management, Healthcare Management
Education
California State University-Sacramento 1985 — 1989
BA, Organizational Communication/Health
Aetna November 2013 - Present
Board of Education - Naugatuck May 2011 - Present
Various School Districts September 2012 - October 2013
True Benefit May 2011 - December 2011
Health Net May 2008 - May 2011
Health Net May 2005 - April 2008
Aetna, INC. December 1997 - April 2005
United Health Group 1994 - 1997
Travelers Insurance 1981 - 1994
Skills
Underwriting, Insurance, Employee Benefits, Managed Care, Health Insurance, Claims, Risk Assessment, Self-funded, Team Building, Management, HMO, Pricing Strategy, Financial Analysis, Financial Reporting, Healthcare, Renewals, Compliance, Group Benefit Plans, HSA, HRA, Claim, Health Savings Accounts, Healthcare Reform, COBRA, HIPAA, Brokers, Life Insurance, Training, Medicare, Workers Compensation, Disability Insurance, Strategy, Sales, Cross-functional Team..., Financial Risk, Human Resources, Health Care Reform, Leadership, Process Improvement, Strategic Planning, Customer Service, Risk Management
Education
Central Connecticut State University 1987 — 1991
MSOM, Management
Central Connecticut State University 1982 — 1986
BS, Finance
Watertown High School
High School Diploma, Business
United Health Group September 2015 - Present
Aflac June 2015 - September 2015
Wag N Wash 2010 - 2015
Skills
Customer Service, Retail, Store Management, Visual Merchandising
Education
Brookline College-Phoenix
Diploma, Medical/Clinical Assistant, 4.0 GPA
City of Columbus June 2015 - Present
City of Columbus, Columbus Public Health October 2013 - June 2015
United Health Group January 2011 - October 2013
Lorain County General Health District August 2009 - January 2011
Mount Carmel Health System March 2008 - April 2009
Fleet Feet Sports March 2008 - April 2009
Memorial Hospital of Union County August 2008 - March 2009
American Cancer Society June 2006 - February 2008
Skills
Health Education, Prevention, Health Promotion, Fitness, Exercise Prescription, Wellness Coaching, Behavior Change, Lifestyle, Weight Management, Community Health, Coaching, Community Outreach, Program Evaluation, Employee Wellness, Wellness, Volunteer Management, Grant Writing, Social Media Marketing, Public Health Education, Event Planning, Employee Wellness..., Strength Training, Personal Training, Exercise Physiology, AED, Nutrition Education, Public Health, Fitness Training, Cpr Certified, Nutrition, Health, Health Communication, Policy, Leadership, Chronic Illness, Healthcare, Case Management
Education
California University of Pennsylvania 2008 — 2008
Master of Science, Exercise Science, Health Promotion
Muskingum College 2002 — 2006
Bachelor of Arts, Health Education, Physical Education
CIGNA February 2007 - Present
West Interactive Cigna Healthcare 2009 - 2013
IT Professional Network / Contact Center Professionals 2011 - 2011
United Health Group February 2001 - February 2007
United HealthGroup 2005 - 2006
Skills
IVR, Call Center, Process Improvement, Vendor Management, Program Management, ICM, CTI, SIP Trunking, Call Centers, Project Management, Cisco Technologies, ITIL, Avaya, VoIP, ACD, Visio, Telecommunications, Contact Centers, Leadership, Integration, Unified Communications, Telephony, Data Center, Project Delivery, Management, Networking, Technical Communication, Network Architecture, Programme Delivery, CRM Integration, Contact Center..., Contact Center..., Knowledge Sharing, Cloud Computing, Disaster Recovery, Professional Services, SIP, Managed Services, Enterprise Software, Business Analysis
Education
Central Connecticut State University
University of Connecticut
DrFirst May 2012 - Present
United Health Group 2010 - 2012
Aduro 2006 - 2009
Enterprise Public Relations 2003 - 2006
DPR Group 2001 - 2003
Centric 2000 - 2001
Intelligent Computer Solutions, Inc. 1999 - 2000
Voice Powered Technology 1994 - 1999
HOK 1989 - 1994
Skills
Healthcare Information..., Salesforce.com, Strategic Planning, Healthcare Industry, Process Improvement, Healthcare, EMR, Physician Relations, Business Analysis, HIPAA, Hospitals, Managed Care, Healthcare Management, Account Management, B2B Marketing, Marketing Communications, Email Marketing, Project Management, Lead Generation, Marketing Strategy, Strategy, Management, Healthcare Consulting, Marketing, Leadership
Education
California State University-Northridge
Bachelor's degree, Business Administration/Finance
California State University-Northridge
Bachelor of Science (B.S.), Business/Finance
Consulting Services for Health and Technologies June 2014 - Present
Physicians Medical Group, Primed IPA September 2013 - June 2014
TriZetto Corp, Denver for New West, Medicare - Topaz Health NC/KC - Health Alliance HAP, MI April 2012 - July 2013
United Health Group February 2011 - March 2012
Exec 1 Direct for Wellpoint, NASCO, Kaiser, County Clinics October 2008 - February 2011
Kaiser Health Plans and IT, Anthem-Wellpoint, BlueShield CA, County of Riverside January 2004 - November 2010
Edison 1995 - 2000
Skills
Claims, SDLC, PMP, MS Project, Program Management, Claim, PMO, Pharmacy, Integration, Process Improvement, Project Delivery, Business Process..., Requirements Gathering, Leadership, Cross-functional Team..., SharePoint, Project Management, Governance, Software Documentation, Management Consulting, Agile Methodologies, Consulting, Business Process, Analysis, Budgets, Enterprise Software, ITIL, Project Portfolio..., ERP, Agile Project Management, Management, Software Project..., Vendor Management, IT Strategy, Strategy, Requirements Analysis, Cloud Computing, Resource Management, IT Management, Visio, Telecommunications, Business Intelligence, Business Analysis, Security, Information Technology, Enterprise Architecture, CRM, Microsoft Project, Change Management, Project Planning
Education
Scrum Product Owner Certified SPOC 2015 — 2015
PMP Project Management Professional Certification, Orange County PMI 2003 — 2015
PMP
Certified Scrum Master IT Development 2014 — 2014
Keller Graduate School of Mgmt. 2007 — 2009
Master's degree programs
MA, Univ. of Phoenix So.Calif. 2000 — 2007
MA - OrgMgmt
University of California, Los Angeles 1994 — 1994
Degree Extension Courses
California State Polytechnic University-Pomona
B.Science
United Health Group 2009 - 2010
Eli Lilly 2008 - 2009
Liberty Mutual 2004 - 2008
Microsoft (and with Gold Partners) September 2000 - April 2004
Advanced Technology Partners, Inc. 1999 - 2000
Levi, Ray & Shoup 1995 - 1999
Skills
Data Warehouse...
Education
Capella University 2009 — 2011
M.S., General Human Services
Syracuse University 1971 — 1975
B.S.
United Health Group February 2009 - March 2011
Skills
Outlook, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Database Administration, Customer Satisfaction, Budget, Public Speaking, Research, Team Building, Event Planning, Coaching, Health Insurance, Strategic Planning, Marketing, System Administration, Training, Data Analysis, Healthcare, Leadership, Social Networking, Budgets, Insurance, Nonprofits, Analysis, Process Improvement, Human Resources, Account Management, Event Management, Management, Team Leadership, Microsoft Excel, Time Management, Supervisory Skills, Sales, Project Planning, Software Documentation, Process Scheduler, Access, Administration, Negotiation, Inventory Management, Teamwork, Leadership Development, Public Relations
Education
California State University-San Bernardino 2003 — 2005
Palo Verde High 1991 — 1995
General Education, High School/Secondary Diplomas and Certificates
CareCentrix September 2013 - Present
Hewlett-Packard March 2013 - August 2013
UnitedHealth Group January 2012 - December 2012
United Health Group March 2010 - December 2011
Secure Energy Solutions August 2009 - February 2010
MassMutual Financial Group August 2008 - April 2009
Starbucks Coffee Company August 2007 - August 2008
The Sports Authority June 2007 - August 2007
Skills
Employee Benefits, Strategic Planning, Management, Process Improvement, Account Management, Social Media, Insurance, Marketing, Customer Service, Sales, Training, Networking, Analysis, Accounting, Team Building
Education
Central Connecticut State University 2004 — 2008
BA, Psychology/Marketing
Mitchell College 2003 — 2004
Merwin Long Term Care (Acq by CVS) December 2013 — January 2017
Laurien Management Consulting (Contractor) September 2005 — December 2013
United Health Group May 2004 — August 2005
Honeywell December 2001 — May 2004
Iomega October 1998 — September 2001
Morgan Stanley May 1996 — September 1998
American Stores Company January 1991 — May 1996
Skills
C level executive finance. All aspects of corporate finance and accounting. Specialize in Private and PE owned company executive finance, strategy, revenue and operational improvement. Certified Lean Six Sigma Black Belt. 20+ years of experience in corporate finance, strategic planning, business process improvement, Lean Six Sigma implementation and project management, operational excellence, Mergers & Acquisitions, management consulting, project planning, strategic sourcing and supply chain improvement (physical and transactional), forecasting and production planning, turn around management. Finance, business transformation, and lean improvement in various industry segments including manufacturing/distribution (CPG, durable goods, industrial, chemical, and oil), Health Care, Technology, Finance. Management Consulting functional expertise includes: Cross-functional Team Management, Business Planning, Organizational Design, Lean Consulting, Strategic Finance, Finance Consulting, Supply Chain Consulting, Operations Improvement, Executive Finance Mentoring, Acquisition Assessment, Strategic Planning, Performance Improvement strategy and implementation.
Education
Brigham Young University 1983 — 1987
BS, Accounting
California State University-East Bay 1988 — 1989
Master of Business Administration (MBA), Finance
Family Service of Rhode Island August 2015 - Present
Southcoast Health January 2013 - May 2015
Anvil International October 2011 - December 2013
United Health Group March 2008 - October 2011
Skills
Benefits Administration, Executive Calendar..., Organization &..., Presentation Development, Compensation & Benefits..., Microsoft Office, Office 2010, Personnel Management, HIPAA, Expense Management, Team Building, Laboratory Safety, GMP, cGMP practices, EHS Audits, Administrative..., FMLA, COBRA, Interviews, New Hire Orientations, Management, ADP Payroll, Employee Benefits, Team Management, HR Policies, Onboarding, Community Outreach, Communication Skills, Data Analysis, Strategy, Confidentiality, Team Leadership, Employee Training, Employee Relations, Workforce Planning, Sourcing, Sales, Time Management, Training, Customer Service
Education
Bryant University 2014 — 2016
Human Resources Management, Business Administration and Management, General
Community College of Rhode Island 2012 — 2014
Associate of Science (AS), Biology, General
Community College of Rhode Island 2007 — 2009
Certificate, Biotechnology
Anthem, Inc. October 2014 - 2015
Centene Corporation April 2013 - October 2014
Centene Corporation October 2012 - April 2013
Centene Corporation January 2010 - November 2012
Centene Corporation January 2007 - December 2009
United Health Group 2004 - 2007
Education
Capella University 2008 — 2008
Marycrest College
BSN
United Health Group February 2005 - Present
Advanced Medical Resources March 2003 - January 2005
Data Trends, Inc. October 1985 - March 2003
Skills
Information Technology, Consulting, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Executive Search, Internet Recruiting, Vendor Management, College Recruiting, Recruiting, Healthcare, Benefits Negotiation, Onboarding, Metrics, Sourcing
Education
University of New Haven 1979 — 1984
MBA
Central Connecticut State University 1975 — 1978
BA
Dun and Bradstreet April 2013 - Present
Princeton University December 2012 - February 2013
IMS Health October 2012 - December 2012
United Health Group November 2010 - October 2012
Pitney Bowes May 2008 - April 2010
BISYS Retirement Services December 2003 - April 2008
Ascensus 2003 - 2008
State Street Bank September 1998 - March 2003
First Data Investor Services 1993 - 1998
Skills
Team Leadership, project management, Strategic Planning, Customer Relations, Analysis, Planning, Documentation, Risk, Process Improvement, Vendor Management, Project Planning, Problem Solving, Risk Management, Business Analysis, Cross-functional Team..., Operations Management, Vendor Relations, Team Building, SDLC, Project Management, Software Documentation, IT Management, Start-ups, Business Development, Leadership, Budgets, Training, Software Development, PMO, Business Process..., Program Management, Consulting
Education
The University of Chicago 1977 — 1979
MAT, Education
Kenyon College 1973 — 1977
Bachelor's Degree, Anthropolgy
Boston University
Project Management Certificate, Project Management
Neighborhood Health Center June 2010 - Present
Adventist Medical Center - Portland 1982 - Present
Mt. Tabor Family Medical Clinic May 2007 - June 2010
Concordia University May 2006 - August 2009
United Health Group June 2006 - February 2007
University of Portland School of Nursing January 2006 - July 2006
Take Care Health Systems October 2005 - November 2005
Housecall Providers November 2002 - October 2005
South Tabor Family Physicians November 1992 - October 2002
Multnomah County Health Department January 1982 - October 1992
Skills
Hospitals, Healthcare, Nursing, Mental Health, Clinical Research
Education
Oregon Health and Science University 1989 — 1992
Masters in Nursing, Family Nurse Practitioner
Multnomah University 1981 — 1982
Graduate Certificate, Theology/Theological Studies
California State University-Sacramento 1978 — 1980
BS Nursing, Nursing
University of Minnesota 2003 - Present
Carlson School of Management, University of Minnesota 2003 - Present
Carlson School of Management, University of Minnesota 2000 - 2002
Long Term Care Group 1997 - 1999
United Health Group 1984 - 1997
Skills
Teaching, Research, Intercultural Training, Courses, Job Search Strategies, Higher Education, Executive Education, Lecturing, Curriculum Design, Theory, Sustainability, E-learning, Planning, Small Business, Analysis, E-Learning, Project Planning, Data Analysis, Entrepreneurship, Management Consulting, Leadership, Leadership Development, Research Design, Distance Learning, Qualitative Research, Social Entrepreneurship, Public Speaking, Innovation Management
Education
Yale University - Yale School of Management 1982 — 1984
Brown University 1975 — 1979
BA, Biology, Health and Society
UnitedHealth Group February 2006 - Present
United Health Group 1995 - Present
PacifiCare Health Systems June 1997 - February 2006
FHP March 1995 - June 1997
Nichols Institute 1987 - 1995
Corning Nichols Institute 1987 - 1995
Quest Diagnostics 1987 - 1995
Skills
Systems Analysis, SDLC, Data Warehousing, Visio, Business Analysis
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1984 — 1986
OptumHealth March 2012 - Present
United Health Group April 2007 - April 2012
Hartford Life 2001 - 2007
Hartford Life 1994 - March 2001
Skills
Sales, Health Insurance, Insurance, Brokers, Employee Benefits, Underwriting
Education
Bryant University 1986 — 1990
Bachelor of Arts (B.A.), Business Administration and Management, General
Independent July 2015 - Present
CareMore Health Plan January 2013 - July 2015
CareMore Health Plan January 2008 - July 2015
United Healthcare August 2005 - January 2008
United Health Group 2005 - 2008
PacifiCare Behavioral Health August 1991 - December 2005
Skills
Process Implementation, SDLC, Integration, Healthcare, Business Analysis, Healthcare Information..., Healthcare Management, EHR, Visio, Process Improvement, Project Management, EMR, Business Intelligence, Team Building, Change Management, Data Analysis, Project Portfolio..., Business Process..., Insurance, Program Management, Managed Care, CRM, Analysis, Management, HIPAA, Software Development, Software Documentation, MS Project, Databases, Enterprise Software, SharePoint, IT Strategy, Vendor Management, Leadership, Cross-functional Team..., Medicare, Business Process, Access, Healthcare Consulting, Data Warehousing, HL7, Quality Assurance, Enterprise Architecture, PMO, Medicaid, Requirements Gathering
Education
University of Phoenix 2004 — 2008
DM, Processes and Organizational Change, M&A
University of Phoenix 2002 — 2004
MBA, Information Systems in Business
California State University-Los Angeles 1988 — 1991
BS, Psychology
Michigan City High School 1976 — 1978
HS
Northville Elementary 1968 — 1970
River's Edge Quilting, LLC 2013 - Present
United Health Group November 2008 - November 2012
Fiserv Health March 2006 - June 2008
Fiserv Health July 2001 - March 2006
Nationwide Insurance January 2000 - July 2001
Wausau Insurance / Liberty Mutual 1996 - 1999
Education
University of Wisconsin-Platteville 2005 — 2010
Masters, Project Management
Cardinal Stritch University 2000 — 2005
Business Administration
NorthCentral Technical College 1990 — 1995
Associate, Management
Optum Health Behavioral Solutions October 2010 - Present
United Health Group November 2003 - October 2010
United Health Group May 2002 - November 2003
Skills
Clinical Supervision, Clinical Research, Case Managment, Disease Management, Behavioral Health, Healthcare Management, Health Policy, Training, Program Management, Healthcare, Treatment, Business Process..., Business Development, Hospitals, Psychotherapy, Pharmacy Benefit..., HIPAA, Policy, Healthcare Information..., Managed Care, Quality Improvement, Physician Relations, Process Improvement, EMR, Clinical Operations, Medicaid, Network Development, Team Leadership, Leadership, HMO, Provider Relations, Nonprofits, Project Management, Medicaid Managed Care, Change Management, Mental Health, Strategic Planning, Program Development, Utilization Management, Healthcare Consulting, EHR, Health Insurance, Medicare
Education
Boston University
BA, Psychology
Boston University
MSW, Clinical Social Work
Healthfirst July 2012 - Present
Healthfirst January 2011 - July 2012
United Health Group January 2007 - January 2011
Center for Health Care Strategies 2001 - 2006
Skills
Managed Care, Healthcare, Medicare, Medicaid, Healthcare Management, Health Policy, Health Insurance, Process Improvement, Provider Relations, Strategic Planning
Education
The Ohio State University 1999 — 2001
MHA, Health Administration
Case Western Reserve University 1995 — 1999
BA, Anthropology
Gillette Ridge Wines December 2006 - Present
United Health Group November 2005 - Present
Time Warner (Synapse Group) 2000 - 2005
IBM 1999 - 2000
PepsiCo 1995 - 1999
Education
New York University - Leonard N. Stern School of Business 2001 — 2004
M.S., Information Technology
Carnegie Mellon University 1991 — 1995
B.S., Information Systems
William Tennent 1988 — 1991
United Health Group Senior Reporting AnalystUnitedHealth Group2006 - Present
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1995 — 1998
United Health Group January 2009 - Present
ingenix 2008 - 2009
Education
University of Pennsylvania 1985 — 1986
McGill University 1969 — 1972
B.Mus,, music
Carleton University 1968 — 1972
ba
United Health Group August 2005 - Present
McKesson March 2005 - August 2005
UnitedHealth Group 2002 - 2005
UnitedHealth Group 2001 - 2002
Nortek Solutions Inc. 2000 - 2000
Nationwide Insurance 1997 - 2000
The Ohio State University August 1995 - May 1997
Rutgers University August 1994 - June 1995
Skills
Business Model..., Continuous Improvement, Application Lifecycle..., Service Management, Project Portfolio..., Product Design, Program Development, Program Management, Continuous Integration, Data Masking, SDLC, Configuration Management, Application..., Vendor Management, Hybrid Cloud, Vendor Relationship..., Architectures, Integration, Virtualization, Cross-functional Team..., Business Analysis, Quality Assurance, Visio, Testing, Healthcare, Architecture, Management, Enterprise Architecture, SharePoint, Business Intelligence, Disaster Recovery, HIPAA, ITIL, Agile & Waterfall..., Rally, Process Improvement, Requirements Analysis, IT Strategy, Project Management, Leadership, Change Management
Education
Boston Architectural College 2006 — 2011
Master of Architecture, Architecture
Rutgers, The State University of New Jersey-New Brunswick 1990 — 1994
Bachelor of Arts (B.A.); Bachelor of Science (B.S.), Dual Majors: Political Science; Exercise Science
United Health Group April 2007 - Present
Education
California State University-San Marcos - College of Business Administration 2000 — 2004
Beth Osten and Associates February 2013 - Present
United Health Group February 2010 - February 2013
Jane Addams Hull House Association October 2008 - February 2010
Alternatives Inc. November 2006 - August 2008
Riverside Community Care September 2004 - August 2006
Hamilton Centers YSB Inc. July 2002 - August 2004
Skills
Counseling, Adolescents, Clinical, Treatment, Psychotherapy
Education
Boston College 2000 — 2002
Masters, Counseling Psychology
Wabash College 1996 — 2000
Bachelors of Arts, Psychology
United Health Group March 2008 - Present
Boston Scientific January 2002 - December 2007
Line Electronics July 2000 - October 2001
Alliant Techsystems 1990 - 2000
Skills
Team Leadership, Management, Process Improvement, SDLC, Integration, Program Management
Education
New Horizions 2007 — 2007
N/A, MS SQL
Cardinal Stritch University 1996 — 1999
Northwestern Electronics Institute. 1978 — 1980
Assoc, Electronics Technology
Hamlin High 1972 — 1975
High School
United Health Group 2008 - 2010
Maricopa County 2005 - 2005
Az Health Care Cost Containment System 1999 - 2003
Skills
Medicare, Healthcare, Healthcare Management, Managed Care, Medicaid, HIPAA, Hospitals, Health Policy, Health Insurance, Healthcare Information..., Healthcare Consulting, EHR, Provider Relations, Healthcare Industry, Process Improvement, Policy, Disease Management, Revenue Cycle, Utilization Management, Nursing, Practice Management, Elder Care, Network Development, Quality Improvement, Long-term Care, Medical Billing, Patient Safety, HMO, EMR, Physician Relations, Insurance, Medicaid Managed Care, Epic Systems, Program Development, Clinical Research, Physicians, Healthcare Reimbursement, Informatics, Case Managment, Medical Terminology, PPO, Medical Coding, Credentialing, Home Care, Accreditation, Case Management, Medicare/Medicaid..., Critical Care, Behavioral Health, Public Health
Education
Carroll College
Bachelor's degree
University of Wisconsin-Milwaukee
Masters of Science, Urban Studies/Affairs
UnitedHealth Group June 2013 - Present
UnitedHealth Group 2010 - May 2013
United Health Group July 2006 - April 2010
Northrop Grumman Corporation July 2004 - June 2006
United States Marine Corps December 1990 - September 2004
United States Marine Corps January 1982 - December 1990
Skills
Requirements Analysis, Business Analysis, Project Management, Visio, Process Improvement, Requirements Gathering, Healthcare Information..., SharePoint, Business Intelligence, Business Process..., SQL, Healthcare, Change Management, Cross-functional Team..., IT Strategy, Analysis
Education
Cardinal Stritch University 2010 — 2015
Bachelor’s Degree, Business and Management, 3.9542
Central Texas College 1995 — 1996
Business Management
Naval Physical Distribution Management 1991 — 1991
Logistics
Moorhead State University, Moorhead MN 1980 — 1981
Business Administration and Management, General
The Creative Group August 2008 - Present
United Health Group March 2008 - August 2008
Education
Brown University 1986 — 1990
Preventice 2012 - 2012
Univita 2011 - 2012
United Health Group 2011 - 2011
NMDP 2006 - 2007
UnitedHealth Group 2006 - 2006
IBM 2002 - 2003
Sybase Inc. 1996 - 1998
Education
Bond University 1990 — 1992
Masters, Computer Science
Apria Healthcare August 2011 - Present
Apria Healthcare November 2007 - July 2011
United Health Group 2006 - 2007
PacifiCare Health Systems 1996 - 2006
Pomona Unified School District 1993 - 1996
Education
Cal State Northridge 1983 — 1988
United Health Group September 2011 - Present
UnitedHealthcare September 2007 - January 2012
United Healthcare Optum January 2007 - February 2009
Anthem Blue Cross Blue Shield of Wisconsin October 2004 - January 2007
APS Healthcare October 2002 - October 2004
Aurora Healthcare February 1996 - October 2002
Community Memorial Hospital November 1989 - February 1996
Froedtert Memorial Lutheran Hospital October 1984 - February 1995
Medical College of Wisconsin January 1988 - November 1989
Skills
Clinical Research, Strategic Planning, Public Speaking, PowerPoint, Data Analysis, Nonprofits, Microsoft Word, Teaching, Medicare, Healthcare Management, Healthcare Information..., Hospitals, HIPAA, Medicaid, Software Documentation, Critical Care, Case Management
Education
Carroll College 1985 — 1988
Bachelor of Science in Nursing, Nursing/Health Care
Milwaukee County Medical College School of Nursing 1982 — 1985
Diploma in Nursing, Registered Nursing/Registered Nurse
Luminat, LLC December 2014 - Present
Phil Dell Consulting March 2003 - Present
RAZR Health, a Division of RAZR Marketing October 2013 - September 2014
AmericanTeleCare September 2011 - March 2013
Lord of Life Lutheran Church April 2003 - March 2011
Evercare Connections United Health Group 2002 - 2003
MEDEX Global Group 1999 - 2002
United Health Group 1990 - 1998
Employee Advisory Resource (became Ceredian) January 1984 - July 1990
Skills
Leadership, Strategic Planning, Strategy, Management, Business Development, Product Marketing, Leadership Development, Start-ups, Product Management, Training, Coaching, Budgets, Marketing, Sales Management, Marketing Communications, Marketing Strategy, CRM, Product Development, Operations Management, Sales, Nonprofits, Business Strategy, Strategic Partnerships, New Business Development, Account Management, Analysis, Business Planning, Consulting, Public Relations, Team Building, Program Management, Healthcare, Advertising, Integrated Marketing, Selling, Public Speaking, Fundraising, Human Resources, Event Planning, Sales Operations, Sales Process, Strategic Thinking, Strategic Communications, Entrepreneurship, Direct Sales, Market Planning, Product Design, Client Relations Skills, Client Development
Education
Luther Theological Seminary, St. Paul 1975 — 1976
Masters of Theology, Pastoral Care/Counseling
Trinity Lutheran Seminary 1971 — 1975
Masters of Divinity, Lutheran Ministry
Capital University 1967 — 1971
Bachelor of Arts, Humanities
United Health Group April 2005 - Present
unitedhealth group April 2005 - Present
United Health Care 2005 - Present
unitedHealthCare April 2005 - February 2013
The Hartford November 1999 - April 2005
CSC 1998 - 1999
Vertex, Inc January 1995 - February 1998
C.W.Costello & Associates 1993 - 1995
EDS February 1989 - May 1992
Skills
SDLC, Vendor Management, Visio, HIPAA, Process Improvement, Business Analysis, Program Management, PMP, Requirements Analysis, PMO, Project Portfolio..., Requirements Gathering, Management, Integration, Business Process..., Project Management, Quality Assurance, IT Strategy, Testing, Software Project..., Business Process, Cross-functional Team..., Business Intelligence, SharePoint, Leadership, Enterprise Software, Resource Management
Education
Bryant University 1983 — 1987
BSBA, Computer Information Systems
South Catholic 1983 — 1987
Lighthouse Baptist Church February 2012 - Present
University of Maryland Charles Regional Medical Center January 2011 - July 2012
Meals on Wheels America March 2011 - March 2012
United Health Group May 1994 - November 2009
Education
Pennsylvania College of Optometry 1985 — 1989
Doctor of Optometry, Optometry
Boston University 1981 — 1984
Bachelor’s Degree, Biology, General
St. Joseph Health System October 2012 - Present
CalOptima 2010 - November 2012
OptumInsight 2009 - 2010
United Health Group 2007 - 2008
UnitedHealth Group 2006 - 2007
PacifiCare Health Systems 2004 - 2006
Keane 2002 - 2003
PacifiCare Health Systems 1995 - 2001
PacifiCare Health Systems 1998 - 2000
PacifiCare Health Systems 1995 - 1998
Skills
Medicare, Managed Care, Medicaid, Healthcare, HIPAA, Healthcare Information..., Health Insurance, Process Improvement, Vendor Management, Project Management, Strategic Planning, Healthcare Management, Program Management, Health Policy, SDLC, Insurance, Cross-functional Team..., Business Analysis, Data Analysis, Team Building, EMR, Healthcare Consulting, Organizational..., Management, Leadership, Training, Hospitals
Education
California State University-Long Beach 2011 — 2013
Master of Science in Health Care Administration, Health Care Info Systems Mgmt, Quantitative Methods for Health Admin, Financial Mgmt in Healt Care
UnitedHealth Group March 2015 - Present
United Health Group February 2000 - February 2015
Dental Benefit Providers October 1998 - January 2000
Alameda Alliance for Health February 1996 - September 1998
Education
Cal State Hayward 1996 — 1998
MPA, Healthcare Administration
Cal State Hayward 1991 — 1996
BS, Health Sciences
San Leandro High School 1989 — 1991
CIGNA Pharmacy Management November 2014 - Present
CIGNA Pharmacy Management June 2014 - November 2014
United Health Group December 2011 - March 2014
UnitedHealthcare May 2005 - December 2011
Exante Financial Services - A UnitedHealthCare Company - Hartford, CT 2003 - 2005
Skills
Product Management, Project Management, Wellness, Customer Service, Vendor Relationships, Vendor Management..., Process Improvement, Business Analysis, Health Insurance, sales support, Healthcare, Product Development, Cross-functional Team..., Vendor Management, Managed Care, Program Management
Education
Central Connecticut State University 1984 — 1989
Bachelor of Science (B.S.), Elementary Education
Anthem, Inc. 2015 - Present
RBN Consulting Corporation 2013 - Present
Corelink Administrative Solutions 2014 - 2015
UnitedHealth Group 2014 - 2015
WellPoint 2013 - 2014
United Health Group 2010 - 2013
Wyde 2010 - 2011
Blue Cross Blue Shield of Minnesota 2001 - 2010
U.S. Marine Corps 1997 - 2001
Skills
Requirements Analysis, Data Warehousing, SDLC, Business Analysis, Visio, Business Intelligence, Agile Methodologies, Business Requirements, Integration, DB2, Master Data Management, Data Analysis, SQL, Healthcare, Enterprise Architecture, Security, Oracle, Project Management, Systems Analysis, ETL, Architecture, Teradata, Microsoft SQL Server, Greenplum, Big Data, NoSQL, Hadoop, Metadata, Change Data Capture, Sybase, Apache Hadoop, Pivotal, Cloudera, Hortonworks, MapR, Business Architecture, Business Strategy, Product Evangelism
Education
Cardinal Stritch University 2001 — 2004
Bachelors, Business Administration
Melanie D. Hunter, M.D., LTD; Integrative Healthcare Consultation January 1996 - Present
Cigna-HealthSpring October 2013 - Present
MCMC LLC July 2013 - Present
Amerigroup Corporation, Community Care April 2007 - March 2012
United Health Group May 2002 - October 2006
UnitedHealthGroup November 1999 - April 2002
La Familia Wellness Center January 1995 - November 1999
RUSH PRUDENTIAL HEALTH PLANS January 1997 - January 1998
MACNEAL FAMILY HEALTHCARE May 1992 - June 1995
Mercy Hospital and Medical Center 1990 - 1993
Skills
Computer Proficiency, Data Analysis, Database Design, Keyboard Skills, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Internet Explorer, Microsoft Office, Microsoft Outlook, Lotus Notes, Data Mining, Data Cubes, Control Logic, Access Database, Analytics, Healthcare, Healthcare Management, PowerPoint, Outlook, Managed Care, Medicine, Medicare, Clinical Research, Hospitals, Utilization Review, Disease Management, Health Policy, Physicians, Utilization Management, NCQA, Provider Relations, Healthcare Consulting, HEDIS, Informatics, Medicaid, EHR, Physician Relations, Medicaid Managed Care, Network Development, Quality Improvement, HMO, Healthcare Information..., EMR, HIPAA, Credentialing, Healthcare Industry, Process Improvement, Revenue Cycle, Public Health
Education
Boston University School of Medicine 1980 — 1984
M.D., Medicine
Northern Illinois University 2005 — 2007
MBA, Executive Business Management
University of Southern California 1974 — 1978
B.S., Engineering/Biological Science
United Health Group October 2010 - Present
Avtex December 2004 - December 2009
Medical Arts Press February 1990 - April 2004
Anoka County Community Action 1980 - 1987
Skills
Troubleshooting, Project Management, CRM, Business Process, IVR, Leadership, Management, Healthcare Information..., Call Center, Human Resources, Process Improvement, Telephony, Budgets, Customer Service, Business Analysis, Software Documentation, MS Project, SharePoint, Unified Communications, VMware, Customer Experience, VoIP, Vendor Management, Outlook, IT Strategy
Education
St. Catherine University 1979 — 1982
Nursing
Blaine Senior High 1979 — 1979
diploma, General
Cardinal Stritch University
BS, Management
United Health Group June 2013 - Present
AppleCare Medical Management June 2012 - May 2013
HealthCare Partners Medical Group December 2000 - May 2012
ValueOptions 1995 - 2000
Skills
SharePoint, Software Documentation, Requirements Analysis, Business Analysis, Management, Process Improvement, Business Intelligence, Vendor Management, Project Management, Healthcare Information..., Business Process..., EHR, Integration, EMR, Leadership, HIPAA, Health Information..., Training
Education
California State University-Long Beach
English
Long Beach City College
AA Liberal Arts
American Dental Association June 2009 - Present
United Health Group 2008 - 2009
Delta Dental of Massachusetts 2001 - 2006
Skills
Grant Writing, Annual Giving, Nonprofits, Non-profits, Healthcare, Program Development, Program Evaluation, Community Outreach, Fundraising, Health Education, Volunteer Management, Public Policy, Policy, Public Speaking, Clinical Research, Event Management, Higher Education, Public Relations, Research, Program Management, Health Policy, Healthcare Management, Event Planning, Organizational..., Strategic Planning, Association Management, Teaching, Leadership Development, Epidemiology, Marketing Communications, Treatment, Marketing, Board Development, Grants, Dentistry, Social Media, Philanthropy, Prevention, Management, Policy Analysis, Public Health
Education
Harvard University 1996 — 1998
Master of Public Health (M.P.H.), Health/Health Care Administration/Management, Graduate Level
Tufts University 1978 — 1981
Doctor of Dental Medicine, Dentistry
Boston University 1970 — 1973
Bachelor of Arts (B.A.), Biology, General
PwC 2014 - Present
Independent Business Consultant March 2006 - August 2014
OptumInsight December 2012 - October 2013
OptumInsight March 2012 - May 2012
OptumInsight April 2010 - September 2011
UnitedHealthcare August 2009 - January 2010
Blue Shield May 2009 - August 2009
Geisinger Health Plan April 2009 - May 2009
United Healthcare: UT April 2008 - February 2009
United Health Group March 2007 - December 2007
Skills
Workforce Management, Business Process, Business Requirements, Operations Management, Software Documentation, Policy, Vendor Management, Insurance, Business Process..., Call Center, Process Improvement, Visio, Business Analysis, Healthcare, Project Management, Project Planning, Business Process..., Performance Improvement, Workshop Facilitation, Health Insurance, Training, Requirements Analysis, Customer Experience, Analysis, Healthcare Information..., Integration, Call Centers, Requirements Gathering, CRM, Cross-functional Team..., Quality Assurance, PMO, Consulting, Telecommunications, Analytics, Business Intelligence, Business Transformation, Change Management, Customer Satisfaction, IT Strategy, Leadership, Management Consulting, Outsourcing, Performance Management, Program Management, Project Portfolio..., SharePoint, Strategic Planning, Strategy, Team Building
Education
California State University-Long Beach
BA, Art History
United Health Group January 2007 - Present
UnitedHealth Group / AmeriChoice 2004 - Present
UnitedHealth Group 2005 - 2010
Oxford Health Plans 1999 - 2010
Skills
Financial Analysis, Process Improvement, Finance, Internal Controls, Financial Reporting, Internal Audit, Variance Analysis, Analysis, Business Process..., Health Insurance, Healthcare, Management, Risk Management, Strategic Planning, Business Analysis
Education
Central Connecticut State University 1985 — 1991
BS, Accounting
United Health Group 2009 - Present
Experian 2006 - 2008
Nissan North America 1994 - 2006
Northrop Grumman 1985 - 1994
General Motors 1979 - 1985
Skills
Automotive, Process Improvement, Software Documentation
Education
Santa Ana College 1998 — 2006
Information Systems
Central Michigan University 1978 — 1984
BS, Finance, Information Systems
Macomb Community College 1979 — 1982
AAS, Automotive Body Design & Drafting
Oakland Community College 1976 — 1978
Business Administration
United Health Group April 2013 - Present
Lifetime August 2012 - March 2013
GE Capital August 2010 - July 2012
Thrivent Financial for Lutherans October 2006 - January 2010
GE Capital January 2004 - September 2004
Carlson Marketing April 2000 - March 2003
CitiCorp 1996 - 1997
Skills
Enterprise Architecture, SOA, Software Development, Business Intelligence, Integration, SDLC, Data Modeling, Data Warehousing, ETL, Management, Master Data Management, Business Analysis, Solution Architecture, Requirements Analysis, Enterprise Software, Java Enterprise Edition, Web Services, Web Applications, Governance, Architecture, Project Portfolio..., Agile Methodologies, IT Strategy, Vendor Management
Education
Case Western Reserve University 1985 — 1990
Bachelor of Science (BS), Computer Science
United Health Group March 2011 - Present
Wagner Spray Tech Inc July 1996 - December 2010
HB Fuller January 1996 - June 1996
Premier Salons August 1992 - December 1995
US Navy July 1984 - September 1989
Skills
Active Directory, Microsoft SQL Server, Windows, Windows Server, Citrix, VMware, Microsoft Exchange, Servers, Help Desk Support, DNS, DHCP, Information Technology, Databases, Disaster Recovery, Infrastructure, Process Improvement
Education
Brown College 1990 — 1992
AS, Computers Information Systems
United Bank November 2014 - Present
Open Solutions January 2012 - August 2014
Enterprise Software Solutions September 2009 - December 2011
UBS Investment Bank April 2006 - November 2008
United Health Group November 2004 - April 2006
TEK Systems February 2003 - November 2004
Corporate IT January 2002 - December 2002
Edge Technology Services June 2001 - November 2001
Cyber Dialogue January 2000 - January 2001
c.w. costello & associates 1994 - 2000
Skills
SDLC, Vendor Management, Business Analysis, Project Portfolio..., Program Management, PMO, PMP, Requirements Analysis, IT Strategy, Project Delivery, Software Project..., Visio, Service Delivery, Enterprise Architecture, Resource Management, Requirements Gathering, Integration, Information Technology, Disaster Recovery, Change Management, Business Intelligence, Agile Methodologies, Solution Architecture, SharePoint
Education
Central Connecticut State University 1985 — 1989
BS, Computer Science
United Health Group July 2010 - Present
SM Engineering August 2006 - July 2010
Penchant Solutions 2003 - 2005
Penchant Solutions 2001 - 2002
Advanced Web Solutions August 2000 - December 2001
Skills
Leadership, Microsoft SQL Server, Team Building, SDLC, Access, Analytics, Analysis, Agile Methodologies, Business Analysis, Business Intelligence, Customer Service, Data Analysis, Databases, Integration, Management, Microsoft Office, Process Improvement, Project Management, Software Documentation, Visio, Vendor Management, Software Project..., Software Development, Requirements Analysis
Education
California State University-Northridge
Bachelor of science in Business Administration, Management Information System
UnitedHealth Group May 2011 - Present
United Health Group May 2009 - May 2011
Advanced Data Management January 2005 - January 2009
Skills
SDLC, Business Process Design, Test Cases, SQL, Software Development, Data Analysis, Software Project..., Visio, Business Intelligence, Business Analysis, Business Process..., Pharmacy Benefit..., CRM, MySQL, Business Process, User Acceptance Testing, Process Improvement, SharePoint
Education
University of Southern California 2015 — 2016
Master's degree, Business Administration and Management, General
California State Polytechnic University-Pomona 2001 — 2005
Bachelors, Business Administration/minor CIS
Capital Health Plan February 2009 - February 2015
Icore Health Care August 2008 - January 2009
United Health Group February 2002 - April 2008
Aetna June 2000 - February 2002
North American Medical Mangement August 1996 - June 2000
Humana December 1993 - August 1996
Mercy International Health Services November 1988 - October 1993
Skills
Financial Reporting, Financial Analysis, Forecasting, Microsoft Excel, Microsoft SQL Server, Microsoft Word, Microsoft Access, Crystal Reports, Cognos, Certified Life..., Budgeting, Corrective Actions, Management, Staff Supervision, Financial Modeling, Communication, WordPress, Reimbursement Auditing, Finance, Financial Planning, Leadership, Data Analysis, Analysis, Process Improvement, Healthcare, HIPAA, Managed Care, Access
Education
California Coast University 1992 — 1994
Master of Business Administration (MBA), Finance, General
Eastern Michigan University 1981 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
Prime Therapeutics June 2014 - Present
UnitedHealth Group May 2011 - May 2014
United Health Group February 2009 - May 2011
Metropolitan Health Plan, Hennepin County 2001 - 2008
Skills
Provider Relations, Network Development, Medicaid, Managed Care, HMO, HIPAA, Medicare, Utilization Management, Health Insurance, Insurance, Healthcare, NCQA, Healthcare Information...
Education
Cardinal Stritch University
The Hartford Financial Services Group, Inc. 2012 - Present
ING 2007 - 2012
United Health Group 2006 - 2007
Hartford Life 2002 - 2006
The Hartford Financial Services Group (Horizon Management Group) 2000 - 2002
Hartford Life 1998 - 2000
The Hartford Financial Services Group, Inc. 1996 - 1998
The Hartford Financial Services Group 1995 - 1996
Skills
Data Warehousing, Data Warehouse..., Data Modeling, ETL, Informatica, Data Integration, Data Quality, Dimensional Modeling, SDLC, Enterprise Architecture, Data Governance, Data Marts, Business Intelligence, Master Data Management, OLAP, Business Objects, Requirements Analysis, Business Analysis, Solution Architecture, DB2, Requirements Gathering, Unix
Education
Bryant University 1978 — 1982
Bachelor of Arts (B.A.), Business Administration and Management, General
United Health Group August 2011 - March 2014
Health Net 2002 - 2011
Massachusetts Mutual 2000 - 2001
Lincoln National Life Insurance Company 1997 - 2000
Pratt & Whitney Aircraft 1996 - 1997
ABB/Combustion Engineering 1993 - 1995
Aetna 1990 - 1992
Skills
IIBA CBAP certification..., Requirements Gathering, Testing, SQL, Mainframe, TSO, Analysis, Program Management, IBM Mainframe, Test Planning, Data Migration, Change Management, Security, Management
Education
Rensselaer Polytechnic Institute at Hartford 1985 — 1992
MS, Computer & Information Science
Central Connecticut State University 1976 — 1980
BA, Chemistry
Post University
MBA
UnitedHealth Group April 2010 - Present
United Health Group July 1999 - August 2009
United Health Group July 1996 - July 1999
United Health Group February 1989 - July 1996
Travelers Insurance Company February 1984 - February 1989
Education
Central Connecticut State University 1981 — 1983
Business Administration
Anthem Blue Cross/Wellpoint March 2011 - Present
United Health Group February 2010 - March 2011
New Alternatives, Inc. 2008 - 2010
New Alternatives, Inc. 2005 - 2007
New Alternatives, Inc. 2003 - 2005
Education
Ryokan College 1994 — 1996
M.A., Psychology
California State University-Long Beach
B.A., Human Development, minor in Psychology
United Health Group February 2005 - Present
United Health Care 2005 - Present
UnitedHealth Group 2005 - Present
UnitedHealthcare 2005 - Present
ALPFA 2004 - Present
Education
California State University-Long Beach
United Health Group Senior EDI/B2B Business Analyst - ConsultantGXS/InovisOctober 2011 - February 2012
Availity September 2011 - October 2011
UnitedHealth Group May 2011 - September 2011
HP Enterprise Services March 2010 - May 2011
Blue Cross Blue Shield IL August 2009 - March 2010
Blue Cross Blus Shield Illinois August 2009 - March 2010
CNSI March 2009 - August 2009
Express Scripts August 2008 - March 2009
Stanford University Healthcare April 2008 - August 2008
ACS Healthcare Solutions January 2008 - April 2008
Skills
EDI, COBOL, Requirements Analysis, PL/SQL, Oracle SQL, Business Analysis, Visio, Business Intelligence, Systems Analysis, SharePoint, HIPAA, SQL, Testing, SQL Server, MS Project, Access, Integration, Documentation, Unix, Application Development, Crystal Reports, Analysis, Data Warehousing, Data Analysis, Quality Assurance, Databases, Healthcare, .NET, Troubleshooting, Agile, XML, HTML, Visual Basic, Change Management, Java, ERP, VB.NET, Windows, Requirements Gathering, Customer Relations, Software Development, Software Documentation
Education
Butler University
BS, Computer Science and Business Administration
Great Lakes Higher Education Corporation and Affiliates October 2014 - Present
United Health Group September 2007 - October 2014
Anthem Blue Cross and Blue Shield January 1989 - June 2007
Best Buy January 1988 - January 1989
Best Buy Stores, Inc. January 1986 - January 1988
Skills
Six Sigma, Process Improvement, Training, Management, Leadership, Managed Care, Strategic Planning, Health Insurance, Project Management, Program Management, Insurance, Public Relations, Customer Service, Business Analysis, Medicare, Coaching, Business Process, Analysis, Team Leadership, Leadership Development
Education
Cardinal Stritch University 1993 — 1996
B.S., Business Management
Chippewa Valley Technical College 1981 — 1983
Associate Degree, Accounting
James Madison Memorial High School
American Addiction Center February 2015 - Present
Upp Technology, Inc. February 2013 - Present
United Health Group June 2010 - April 2012
Health Care Partners of Nevada February 2009 - May 2010
Quest Diagnostics Laboratories June 2001 - May 2009
Skills
Healthcare, Six Sigma, Project Management, Budgets, Managed Care, Process Improvement, Healthcare Management, Medicare, Strategic Planning, Clinical Research, Customer Service, Hospitals
Education
Capella University 2004 — 2006
Master of Business Administration (MBA), Health Care Finance
Long Island Universty 1992 — 1995
MPA, Public Administration
NVA - National Vision Administrators April 2014 - Present
United Health Group 2004 - 2012
IBM 1994 - 2003
Blue Cross Blue Shield of NJ 1984 - 2002
Skills
Quality Center, System Testing, Test Planning, Test Cases, Regression Testing, Defect Tracking, Test Management, Software Documentation, ICD-9, Medical Coding, Requirements Analysis, Business Requirements, User Acceptance Testing, CPT, Business Analysis, Requirements Gathering, Testing, CPT-4, ICD-10
Education
Boston University 1977 — 1981
Bachelor of Arts (B.A.), Psychology
Salus Homecare September 2015 - Present
The Church of Jesus Christ of Latter-day Saints February 2014 - August 2015
United Health Group December 2011 - February 2013
Intermountain HealthCare June 2010 - June 2011
Intermountain Healthcare January 2007 - January 2009
Skills
Nursing, BLS, Healthcare Management, Hospitals, ACLS, Inpatient, Health Education, PALS, Medical Education, Emergency Nursing, Holistic Health, English to Spanish, Vital Signs, Clinical Research, Patient Safety, Pediatrics, Healthcare
Education
Broadview University-West Jordan
United Health Care 2011 - Present
United Healthcare March 2007 - January 2010
United Health Group 2009 - 2010
Skills
Visio, Process Improvement, Program Management, Software Project..., Resource Management, Quality Assurance, SDLC, Business Analysis, Requirements Gathering, User Acceptance Testing, Project Portfolio..., PMP, Vendor Management, Requirements Analysis, MS Project, Business Requirements, PMO
Education
The George Washington University - School of Business 2004 — 2005
Masters Certificate, Project Management
Central Connecticut State University 1989 — 1994
BS, Management Information Systems
United Health Group December 2010 - Present
UnitedHealth Group August 2007 - May 2011
United Health Group August 2006 - August 2007
Unisys 2001 - 2006
Skills
SDLC
Education
Brown College 2001 — 2002
Certificate, PC/LAN
Walmart September 2011 - Present
United Health Group 2009 - August 2011
Target 1992 - 2008
Skills
Healthcare Management, Healthcare, Healthcare Information..., Customer Service, Data Entry, Leadership, Management, Project Management, Public Speaking, Training, Retail, Inventory Management, Customer Satisfaction, Outlook, Teamwork, Microsoft Excel, Strategic Planning, Research, Sales, Hospitals
Education
Butte College 2003 — 2005
Associate of Science (AS), General Studies
A R Associates Services, LLC 2009 - Present
Coventry Health Care, inc. 2007 - 2009
HealthAmerica/Coventry Health Care 2004 - 2007
United Health Group 2002 - 2004
Morrison Informatics, Inc.; A R Associates 2002 - 2004
The MetroHealth System 1991 - 2001
CIGNA Corporation 1986 - 1991
Kaiser Foundation Health Plan 1978 - 1986
Skills
Managed Care, Medicare Advantage, Medicare Prescription..., Healthcare Information..., clinical reengineering, Lead Generation, Health Policy, Management, EHR, Insurance, Program Management, Pharmacy Benefit..., Strategic Planning, Informatics, EMR, Strategy, Disability Insurance, Healthcare Consulting, Healthcare Management, Medicare, Healthcare, Health Care Reform, Medicare Part D, Start-ups, Utilization Management, Claim, Clinical Research, Employee Benefits, Hospitals, HIPAA, Provider Relations, Disease Management, Network Development, HMO, Medicaid, Nursing, Data Analysis, Policy, Revenue Cycle, Workers Compensation, Health Insurance, Long-term Care, Leadership, Case Managment, Healthcare Industry, PPO, Software Documentation
Education
Cornell University
Bachelor's degree, English, History
Case Western Reserve University
Ph.D.
Case Western Reserve University - Weatherhead School of Management
United Health Group May 2014 - Present
Allstate Insurance Agency February 2014 - May 2014
Sterling Security November 2012 - May 2013
El Papaturro June 2012 - November 2012
Holiday Events December 2011 - January 2012
Merit Import January 2011 - October 2011
Colorite Plastics August 2009 - August 2010
Information Control Company April 2008 - May 2008
Mario B. Castillo MD January 2005 - January 2008
Boston University Myles Standish Hall January 2004 - January 2006
Education
Boston University
Bachelor of Arts, Psychology
Optum Rx September 2011 - Present
United Health Group October 2007 - March 2011
Delta Airlines April 1987 - November 1998
Western Airlines September 1968 - March 1987
Skills
Process Scheduler, Workforce Management, Business Analysis, Visio, Process Improvement, Leadership, Team Building, Operations Management, Call Centers, Software Documentation, Vendor Management, Business Process..., Cross-functional Team..., Team Leadership, Training, Analysis, Customer Experience, Data Analysis, Customer Satisfaction, Program Management, CRM, Performance Management, Access, Management, Forecasting, Change Management, Coaching, Project Management, Strategic Planning, Business Process, Customer Service, Insurance, Healthcare, Executive Management, Contract Negotiation, Strategy, Budgets, Account Management, Leadership Development, Sales, Managed Care, Analytics, Metrics, Medicare Part D, Medicare, Health Insurance, HIPAA, Medicaid, Management Consulting, Business Development
Education
California State University-Fullerton 1967 — 1977
B.A., Political Science
Fullerton College 1961 — 1968
A.A., Pre-Law
General Motors April 2014 - Present
United Health Group March 2010 - December 2013
UnitedHealth Group March 2000 - March 2010
UnitedHealth Group March 1998 - March 2000
Skills
SDLC, Visio, Systems Analysis, SQL, Requirements Analysis, COBOL, IMS DB/DC, JCL, TSO, ISPF, SQL DB2, QMF, Fileaid, WebSphere MQ, Microfocus, C#, .NET, VBScript, JavaScript, HTML, Software Cost Estimation, MVS, Requirements Gathering, Requirement...
Education
Central Connecticut State University 2001 — 2006
Computer Science, 3.77 averate
United Health Group November 2006 - Present
Education
Ohio Dominican College 1994 — 1997
Bachelor of Arts (B.A.)
Bowling Green State University 1992 — 1994
UnitedHealth Group February 2011 - Present
United Health Group February 2011 - February 2013
City of Atlanta December 2010 - July 2011
City of Atlanta October 2003 - July 2009
Skills
Licensed Professional..., Counseling, Case Managment, Family Therapy, Psychotherapy, Crisis Intervention, Individual counseling, Assessment and triage
Education
State University of New York at Buffalo 1987 — 2003
Masters, Psychology
Canisius College 1981 — 1985
Bachelor's degree, Psychology
United Health Group April 2009 - Present
Moses Cone Health System August 2005 - February 2009
UnitedHealth Group April 2002 - August 2005
Carolinas Healthcare System June 1995 - November 2000
Skills
Case Management, Utilization Management, Orthopedics, Discharge Planning, Nursing, General Surgery, Urology, Nursing Administration, Case Managment, Utilization Review, Healthcare, Managed Care, EHR, Inpatient, Healthcare Management, Medical/Surgical, Patient Advocacy
Education
Carolinas College of Health Sciences
University of North Carolina at Charlotte
United Health Group January 2008 - Present
UPS May 2005 - August 2007
Education
Capella University 2008 — 2012
National Institute of Technology 2005 — 2006
Certified, Medical Assistant
Veterans Affairs Healthcare System in Long Beach 2008 - 2009
United Health Group October 2006 - February 2007
Skills
Computer Literate, Mentoring Of Staff, Attention To Detail
Education
California State University-Fullerton 1999 — 2003
Bachelor of Arts, Communications
Orange Coast College 1995 — 1999
Associate in Arts, General Education
KSMS Our House Senior Living July 2014 - October 2014
United Health Group 2006 - 2011
Golden Assisted Living November 2004 - January 2006
Skills
Customer Service, Customer Retention, Microsoft Office, Windows, Team Building, Documentation, English, Excel, Wetlands, Healthcare, Internet, Lotus Notes, Mentoring, Quantitative, Quality, Customer Relations
Education
Lake Superior College 2004 — 2008
Carroll College 1999 — 2002
Environmental Biology
United Health Group September 2004 - October 2013
Education
California State University-Long Beach 1982 — 1986
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
United Health Group April 1997 - Present
Dr. Paul Rivas June 1995 - November 1996
Education
La Salle University 2007 — 2009
Post masters certification, Wound, ostomy, continence certification
University of Maryland Baltimore 1990 — 1995
Master of Science (MS), Primary care-adult and geriatric nurse practitioner
Boston University 1979 — 1983
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Trinity Hand Specialists May 2008 - Present
united health group January 2006 - May 2008
corporate systems administrators April 2001 - January 2006
Skills
HIPAA, Healthcare, Medical Terminology, Healthcare Management, Medical Records, CPT, Medical Coding, Medical Billing, ICD-9, Medicaid, Medicare, EMR, Physician Relations, Revenue Cycle
Education
Campbell University 1996 — 1997
Brunswick Senior High School 1993 — 1996
UnitedHealth Group November 2013 - Present
United Health Group December 2011 - November 2013
UnitedHealth Group June 2009 - December 2011
UnitedHealth Group June 2008 - June 2009
Beyond Physical Therapy November 2005 - March 2007
Horton & Converse Pharm January 1995 - November 2005
Skills
Healthcare, Business Analysis, Process Improvement, Visio, Healthcare Information..., Pharmacy Benefit..., Pharmacy, Data Analysis, Root Cause Analysis, Requirements Analysis, Data Validation, Work Standardization, Accounting, Full-Charge Bookkeeping, MS Excel Pivot Tables, Excel Pivot, Microsoft Excel, Six Sigma, Account Reconciliation, Data Reconciliation, Reconciling Reports, MicroStrategy, MicroStrategy Reporting, Program Management, Team Management, Data Mining, Business Requirements, Reporting & Analysis, Ad Hoc Reporting, QuickBooks
Education
California State University-Long Beach
BS, Management Information Systems, General
Long Beach City College
retired January 2010 - Present
United Health Group December 1996 - February 2010
Education
Campbell University
religious education