United Healthcare
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. CEO: David S. Wichmann (1 Sep 2017–) Headquarters: Minnetonka, Minnesota, United States Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
United Healthcare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at United Healthcare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
United Healthcare Salaries. You can even request information on how much does United Healthcare pay if you want to. Learn about salaries, pros and cons of working for United Healthcare directly from the past employees.
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2,957 United Healthcare employees in database. Find out everything there's to know about United Healthcare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
United Healthcare Employees
United Healthcare June 2010 - December 2014
Alamance Healthcare, SNF, Rehab August 2008 - August 2009
Coram Healthcare February 2003 - August 2009
Education
Walden University 2012 — 2015
Master's Nursing Science - DNP, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Walden University 2012 — 2014
Masters of Nursing Science, Family Nurse Practitioner
Pfeiffer University 2009 — 2011
MHA, Nursing
North Carolina Agricultural and Technical State University 2000 — 2002
BS, Nursing
Ethicon, Inc. March 2015 - Present
Cook Medical October 2012 - March 2015
United Healthcare April 2011 - October 2012
Rotech Healthcare July 2010 - April 2011
Quintiles July 2008 - April 2010
MCR American May 2007 - July 2008
Best Buy May 2004 - January 2007
Senator Bingaman's Office January 2006 - May 2006
Skills
Managed Care, Endocrinology, Pharmaceutical Sales, Urology, Medicare, Sales Operations, Diabetes, Hospitals, Healthcare, Clinical Research, Strategy, Surgery, New Business Development, Medical Devices, Sales Presentations, Physicians, Operating Room, Sales Process, Surgeons, Leadership, Sales, Cardiology
Education
New Mexico State University 2002 — 2006
Bachelors of Arts, and Sciences; Communication Studies, Foreign Language-Spanish
Prime Therapeutics November 2014 - Present
Prime Therapeutics March 2012 - October 2014
UnitedHealthcare July 2011 - March 2012
United Healthcare March 2009 - July 2011
U.S. Bankcard Services, Inc. 2007 - 2009
Skills
Financial Reporting, Microsoft Excel, Business Analysis, Health Insurance, Portfolio Management, Risk Management, Process Improvement, Managed Care, SAS, Medicare, Medicaid, Medicare Part D, Insurance, Analysis, Underwriting, Claim, Finance, Access, Financial Analysis, Microsoft Office, Data Analysis, Financial Modeling, Forecasting, Accounting
Education
North Dakota State University 1999 — 2006
MBA, Finance
UCLA August 2013 - Present
Riverside County District Attorney's Office May 2015 - August 2015
DCDM Law Group July 2014 - January 2015
United Healthcare June 2010 - July 2013
Target November 2008 - May 2010
Skills
Legal Writing, Legal Research, Criminal Law, Criminal Justice, Criminology, Property Law, Report Writing, Health Insurance, Customer Service, Data Entry, Outlook, Call Centers, Training, Microsoft Word, Microsoft Excel, Fraud, Claim, Microsoft Office, Leadership, PowerPoint, OneNote, Proofreading, Civil Litigation, Oral Communication
Education
UCLA School of Law 2013 — 2016
Juris Doctorate (J.D.), Law
Hesser College 2008 — 2011
Bachelors, Criminal Justice
University of Massachusetts at Lowell 2003 — 2004
United Healthcare April 2015 - Present
Skills
Health Insurance, Employee Benefits, Health Savings Accounts, Insurance, Disability Insurance, Brokers, Benefits Administration, COBRA, Managed Care, HRIS, Health Care Reform, 401k, Life Insurance
Education
Temple University 1990 — 1994
Bachelor of Arts (BA), Business Administration and Management, General
Northampton Community College 1985 — 1987
Associate's degree
Becker College August 2015 - Present
Virgin Pulse November 2013 - Present
Philips Healthcare, Philips Home Monitoring May 2012 - November 2013
Fallon Community Health Plan February 2007 - May 2012
United Healthcare 2005 - 2007
@Work Medical Services 2005 - 2007
Partnership Employment February 2005 - October 2005
Medical Staffing Network, Inc. 2003 - 2005
John Leonard Employment Services 2002 - 2003
Skills
Account Management, Leadership, Marketing, Healthcare, Business Development, Strategic Planning, Management, Customer Service, Sales, Health Insurance, Insurance, Recruiting, Contract Negotiation, Medicare, Salesforce.com, Team Building, Public Speaking, Non-profits, SaaS, Client Services, Employee Wellness...
Education
Nichols College 2012 — 2014
Master of Business Administration (MBA), Marketing
Nichols College
Master of Science (MS), Organizational Leadership
American National June 2014 - Present
United Healthcare March 2012 - June 2014
Family Medical Walk-In Clinic August 2010 - July 2013
The Grantwell, LLC June 2010 - July 2011
Missouri State University August 2009 - March 2011
Skills
Grant Writing, Research, Data Analysis, SPSS, Microsoft Office, Public Speaking, Report Writing, Data Entry, Undergraduate Teaching, Cultural Anthropology, Art History, Social Sciences, Access, Proposal Writing, Academic Writing, Ethnography, Qualitative Research, Quantitative Research, Nonprofits, Non-profit Leadership, Office Administration, Health Insurance, Customer Satisfaction, Client Education, Employee Training, Hiring Employees, Human Resources, Healthcare, Applied Anthropology, Cultural Awareness, OSHA, HIPAA, Social Media, Academic Tutoring, Brochure Production, Digital Photography, Fair Trade, Anthropology, ArcGIS, Editing, Video Editing, Image Editing, University Teaching, Higher Education, Statistics, Higher Education..., Photography, Survey Design, Survey Research
Education
Missouri State University 2009 — 2015
Master of Science (M.S.), Applied Anthropology
Missouri State University 2003 — 2009
Bachelor of Science (B.S.), Anthropology
Missouri State University 2003 — 2009
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
ElDorado Springs High School
MedStar Family Choice October 2014 - Present
Leaders in Health Care Administration in the Washington D.C. Metro Area 2014 - Present
UnitedHealthcare January 2010 - October 2013
United Healthcare January 2006 - January 2010
MAMSI - MidAtlantic Medical Services, Inc August 1990 - January 2006
Suburban Hospital February 1986 - August 1990
Skills
Medicare, Managed Care, Health Insurance, Provider Relations, HMO, Healthcare, Medicaid, Quality Improvement, Healthcare Industry, Healthcare Information..., Customer Retention, Health Policy, Network Development, Revenue Cycle, Physician Relations, HIPAA, Employee Benefits, Healthcare Management, Process Improvement, Insurance, Medical Compliance, Strategic Planning, Claim, Utilization Management, Physicians, RPG, Team Building, Emergency Nursing, Healthcare Consulting, Hospitals, Medicare Part D, Disease Management, Credentialing, Mentoring, Pharmacy Benefit..., EHR, EMR, Medical Billing, Home Care, Compliance, Health Services..., Network Administration, Leadership, Management, Training, Strategy, Project Management
Education
Mount Saint Mary's College 1986 — 1992
MBA, Business
Bowie State College 1980 — 1982
BSN, Nursing
Washington Hospital Center School of Nursing 1977 — 1979
Diploma RN, Nursing
UltiMed inc. August 2008 - January 2013
Gander Mountain April 2005 - 2008
United Healthcare October 2003 - September 2004
Colle+McVoy October 2000 - March 2002
National Car Rental March 1995 - June 2000
Fingerhut Companies July 1984 - January 1995
Skills
Digital Marketing, Integrated Marketing, Email Marketing, Direct Marketing, Cross-functional Team..., Marketing Communications, Interactive Marketing, Direct Mail, Marketing Strategy, Analytics, Lead Generation, CRM, E-commerce, Marketing, Brand Management, Competitive Analysis, Market Research, B2B, Customer Acquisition, Leadership, Segmentation, Multi-channel Marketing, Sales, B2B Marketing, Database Marketing, Selling, Customer Retention, Relationship Marketing, Strategic Partnerships, Mobile Marketing, Online Marketing
Education
University of Minnesota 1980 — 1984
Bachelors, History
Lincoln HS
Normandale Community College
FleetPride August 2014 - Present
Aerotek Staffing February 2014 - July 2014
Rose International July 2013 - December 2013
Stephen James Associates August 2013 - September 2013
Rihm Kenworth December 2010 - October 2012
Vados Bait Express November 2009 - September 2010
BAE Systems February 2007 - August 2009
Graybow Communications Group March 2006 - August 2006
William L Griffin & Co October 2005 - March 2006
United HealthCare January 2002 - October 2005
Skills
Data Entry, Spreadsheets, Invoicing, Purchasing, Fax, Accounts Payable, Accounts Receivable, Switchboard Operator, Shipping, Customer Service, Outlook, QuickBooks, PeopleSoft, Journal Entries, Earned Value Management, Management, Payroll, Time Management, Accounting, Lotus Notes, Process Scheduler, Costpoint, Office Management, Sales
Education
National American University 2013 — 2015
Associate's degree -2015, Accounting
School of Communication of Arts 1991 — 1992
Associates, Photography
Anoka Senior High School 1985 — 1988
School of Communication of Arts; Associates Degree, Applied Photography; Academics
Legal & General June 2015 - Present
The Management Group Associates April 2014 - August 2014
The Management Group Associates April 2013 - September 2013
United Healthcare March 2008 - December 2012
UnitedHealthcare October 2000 - March 2008
UnitedHealthcare (formerly MAMSI) April 1998 - October 2000
UnitedHealthcare (formerly MAMSI) April 1996 - October 1998
Skills
Medicare, Insurance, Claim, Account Reconciliation, Access, Microsoft Excel, Process Improvement, Medical Billing, Outlook, Spreadsheets, Invoicing, Life Insurance, Microsoft Word, Brokers, Accounting, Budgets, Management, Account Management
Education
Montgomery College 2015 — 2015
Certificate of Completion Online Learning, Administrative Assistant Fundamentals
Montgomery College 2014 — 2014
Certificate of Completion Online Learning, Accounting Fundamentals II
Montgomery College 2013 — 2013
Certificate of Completion Online Learning, Accounting Fundamentals I
Seneca Valley High School 1983 — 1987
CafeMom May 2015 - Present
CafeMom July 2014 - Present
CafeMom September 2011 - July 2014
WeightWatchers.com 2005 - 2013
United Healthcare July 2007 - August 2011
Mom365 2008 - 2011
Woman's World magazine 2004 - 2005
Martha Stewart Living Omnimedia 2001 - 2004
Arthur Frommer's Budget Travel 1999 - 2001
Skills
Web Content, Copy Editing, Editorial, Content Strategy, Journalism, Content Management, Magazines, Content Development, Fact-checking, Blogging, Feature Articles, Editing, Ap Style, Copywriting, Publishing, Proofreading, Publications, Newsletters, Social Media, Press Releases, Digital Media, Social Networking, Freelance Writing, Email Marketing, Advertising
Education
New York University 1999 — 2001
BS, Journalism
Northwestern University 1997 — 1998
United Healthcare April 2015 - Present
United Healthcare March 2014 - April 2015
Marriott International April 2013 - March 2014
Bank of America 2007 - 2012
Marriott International June 2004 - July 2007
Skills
Loan Servicing, Relationship Management, Leadership, Customer Satisfaction, Customer Service, Call Centers, Financial Services, Team Leadership, Banking, Mortgage Lending, Budgets, Event Planning, Project Management, Inventory Management, Management, Marketing, Public Speaking, Sales, Strategic Planning, Team Building, Process Improvement, Training
Education
North Carolina Agricultural and Technical State University
Architectural Engineering; Civil Engineering, Economics
North Carolina State University
Economics
ValueOptions, Inc.® June 2014 - Present
Visiting Nurse Service of NY April 2010 - June 2014
Visiting Nurse Service of New York October 2009 - April 2010
United Healthcare August 2008 - July 2009
Pfizer September 2006 - July 2008
GHI November 1996 - September 2006
Elmhurst Hospital 1986 - 1993
Skills
Contract Negotiation, Program Implementation, Managed Care, Healthcare Management, Disease Management, Wellness, Behavioral Health, Account Management, Budgets, CRM, Healthcare Consulting, Management, Program Development, Program Management, Healthcare Industry, Healthcare, Hospitals, Health Policy, Healthcare Information..., Medicare
Education
New York University
MSW, Social Work
The New School
MS, Health Administration
Quest Diagnostics May 2011 - August 2013
United Healthcare September 2010 - May 2011
US Oncology 2006 - December 2009
Desert Radiologists 2000 - 2006
Skills
Managed Care, Healthcare Management, Practice Management, Provider Relations, Revenue Cycle Management, HIPAA, Credentialing, Network Development, Hospitals, Healthcare, Medicare, Revenue Cycle, Physician Relations, Healthcare Consulting, Account Management, Claim, Healthcare Industry, Software Documentation, New Business Development, Contract Negotiation, EMR, EHR, Medicaid, Physicians, Healthcare Information..., Health Insurance, Process Improvement, Executive Management, Team Building, Strategic Planning, Call Centers, Negotiation, Customer Service, Cross-functional Team..., Management, Medical Billing, Health Policy, Disease Management, HMO, Home Care, Contract Negotiations, Claims, Nursing, Strategy, Leadership, Business Development, Clinical Research, Quality Improvement, Utilization Management, Employee Training
Education
Bishop Gorman High Alumni
National University
BS, Management
University of Nevada-Las Vegas
Independent Consulting Services June 2012 - Present
Genentech 2002 - 2010
Eli Lilly August 2006 - February 2007
SAP January 2001 - March 2002
United Healthcare June 1996 - January 2001
Skills
Managed Care, Contract Negotiation, Clinical Trials, Consulting, CRO, Distribution Strategies, Pharmaceutical Industry, Biotechnology, Oncology, Cross-functional Team..., Lifesciences, Medicaid
Education
National University
BS, Psychology & Business Administration
University of California, Riverside
Psychology
UnitedHealthcare September 2014 - Present
UnitedHealthcare 2008 - August 2014
United Healthcare 2004 - 2008
Brookhaven Memorial Hospital Medical Center 2000 - 2004
Health Plan Association of NY 1998 - 2000
Aetna 1996 - 2000
US Healthcare 1994 - 2000
Private Practice 1983 - 1994
Allen Pavillion 1990 - 1992
Empire BCBS 1987 - 1989
Skills
DRG, Managed Care, Utilization Management, Disease Management, Healthcare Information..., Healthcare Consulting, Medicine, Credentialing, Family Medicine, Provider Relations, Medicaid, Healthcare Management, Medicare, Healthcare Industry, Physicians, Health Policy, EMR, Healthcare, Health Insurance, Quality Improvement, Network Development, NCQA, HMO, Hospitals
Education
DeWitt Clinton HS 1969 — 1972
New York University
Universidad Autónoma de Guadalajara
United Healthcare September 2013 - Present
Neighborhood Property Services January 2011 - Present
Kasmik LLC October 2009 - Present
ABC BNI Member 2010 - 2013
Monadnock Community Hospital April 2002 - March 2008
HealthAlliance Hospital January 1997 - March 1999
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Healthcare, Outlook, PowerPoint, Strategic Planning, Event Planning, Social Media, Project Management, Time Management, Community Outreach, Sales, Training, Management, Social Networking, Advertising, Public Speaking, Marketing, Customer Satisfaction, Social Media Marketing, Employee Relations, New Business Development, Public Relations
Education
New Hampshire Technical Institute 2008 — 2009
Honeywell Aerospace December 2014 - Present
United Healthcare August 2007 - January 2014
Acme Corrugated Box 2006 - 2007
Lucent Technologies 1983 - 2002
Skills
Process Improvement, Cost Reduction, Six Sigma, Supply Chain Management, Account Management, Customer Relations, Vendor Management, Product Marketing, Procurement, New Business Development, Marketing Strategy, Operations Management, Contract Negotiations, Contract Management, PMP, Cross-functional Team..., Program Management, Strategic Planning, Negotiation, Contract Negotiation, Team Building, Microsoft Office, Compliance, Budgeting, Forecasting, Customer Satisfaction, Data Analysis, Business Analysis, Mentoring, P&L Management, Team Leadership, Problem Solving, Financial Analysis, Risk Management, Performance Management, Telecommunications, Team Management, Vendor Relations, Strategy, Budgets
Education
Muhlenberg College 1993 — 1996
New Mexico State University August 2007 - Present
Melissa Riley, Independent Consultant August 2006 - Present
Coalition for Healthy & Resilient Youth (CHRY) 2010 - August 2013
Unified Solutions Tribal Community Development Group, Inc. September 2009 - January 2013
Research Triangle Institute November 2011 - December 2011
Unified Solutions Tribal Community Development Group, Inc. November 2005 - September 2009
United Healthcare 2008 - 2009
Skills
Training Coordination, Training & Development, Diversity Training, Strategic Planning, Curriculum Development, Learning Management..., Program Evaluation, Leadership Development, Strategic Leadership, Cross-functional Team..., Power Project..., Outstanding..., Communication Skills, Building Relationships, College Teaching, Crisis Communications, Community Outreach, Data Analysis, Cultural Diversity, Cultural Sensitivity, Teamwork, Team Building, Protocol Design, Standards Development, Employee Training, Training, Community Development, Leadership, Higher Education, Public Speaking, Nonprofits, Policy, Program Management, Capacity Building, Fundraising, Organizational..., Curriculum Design, Coaching, Teaching, Workshop Facilitation, Psychotherapy, Staff Development, Adult Education, Case Managment, Volunteer Management, Interviews, Career Counseling, Conflict Resolution, Proposal Writing, Facilitators
Education
New Mexico State University 2008 — 2015
Doctor of Philosophy (Ph.D.), Curriculum and Instruction
New Mexico State University 2005 — 2007
Master of Arts, Education/Counseling & Educational Psychology
New Mexico State University 1990 — 2004
Bachelor's degree, Human & Community Services
Foundation Medical Partners December 2013 - Present
Foundation Medical Partners May 2012 - December 2013
Foundation Medical Partners September 2010 - May 2012
Foundation Medical Partners May 2009 - September 2010
Foundation Medical Partners February 2007 - May 2009
United Healthcare May 2006 - February 2007
Oxford Health Plans June 1998 - March 2000
Barr Associates January 1997 - May 1998
Skills
Medical Terminology, Medical Billing, EMR, HIPAA, Healthcare Management, Healthcare, Medical Records, Cpr Certified, Healthcare Information..., Data Entry, Outlook, Office Management, Patient Safety, Customer Service, EKG
Education
Rivier University 2013 — 2016
Master's Degree, Healthcare Administration
Rivier University 2010 — 2014
Bachelor's Degree, Business Administration, 3.86 GPA - Magna Cum Laude
Hesser College 2004 — 2006
Associate's Degree, Medical Assistant, 3.87 GPA - Magna Cum Laude
Colonial Life December 2005 - Present
United Healthcare 2004 - 2005
CompBenefits Corp. 1999 - 2004
Prudential Healthcare 1997 - 1999
Aetna Health Plans 1993 - 1997
US Army October 1987 - April 1991
Skills
Marketing Communications, Health Insurance, Employee Benefits, Disability Insurance, Insurance, Life Insurance, Term Life Insurance, Brokers, Health Savings Accounts, Long-term Care, Managed Care, Account Management, Underwriting, Sales Management, Cafeteria Plans, Benefits Administration, Sales, Accident, Critical Illness, Whole Life, Umbrella Insurance, Sales Operations, Leadership, Medicare, Team Building, Fixed Annuities, Voluntary Employee..., Long Term Care Insurance, Universal Life, Workers Compensation, Commercial Insurance, Property & Casualty..., Accident Insurance, General Insurance, 401k, Dentistry, Group Insurance, Flexible Spending..., Retirement, Claim, Professional Liability, Group Medical, Legal Liability, COBRA, Casualty, Commercial Lines
Education
North Carolina State University 1991 — 1993
Economics and Business Management, Economics and Business Management
East Bladen High 1983 — 1986
High School Diploma
United Healthcare February 2008 - Present
Schering-Plough/Patel Consultants July 2007 - January 2008
Cegedim Dendrite January 2005 - 2007
Cegedim Dendrite 2001 - 2005
Johnson & Johnson 2000 - 2001
AT&T 1993 - May 2000
Skills
Vendor Management, SDLC, Program Management, PMP, Business Analysis
Education
Fairleigh Dickinson University-Florham Campus 1994 — 1997
MBA, Accounting
Moravian College 1989 — 1993
Bachelor’s Degree, Business Management/Psychology/Criminal Justice
Bridgewater Raritan West High School
The Growth Coach April 2008 - Present
United Healthcare June 2006 - February 2008
Education
Northern Arizona University 2002 — 2005
Masters in Education, Educational Leadership
Optum Technology February 2013 - Present
UnitedHealth Group July 1984 - Present
United Healthcare February 2002 - February 2013
UnitedHealth Group February 2002 - February 2013
Skills
Management, IT Management, Leadership, Project Planning, Strategic Planning, Analysis, Technical Support, Team Management, Vendor Management, IT Strategy, Process Improvement, SDLC, ITIL, Business Analysis, Business Process..., Software Documentation, IT Service Management, Business Strategy, Information Technology, Project Management
Education
University of Phoenix 1997 — 1999
BOS, Information Systems
Seminole State College of Florida 1994 — 1996
AA, General Studies - Business
Mohawk Valley Community College 1983 — 1986
Rome Free Academy 1980 — 1983
St. Joseph Healthcare August 2013 - Present
St.Joseph Hospital May 2007 - August 2013
United Healthcare September 1994 - May 2007
Skills
Administrative..., Spreadsheets, Office Management, Travel Arrangements, Fax, Calendaring, HIPAA, PowerPoint, Visio, Microsoft Office, Outlook, Office Administration, Confidentiality, Medical Records, Microsoft Publisher, Calendars, Appointment Scheduling, Travel Planning, Event Planning, Microsoft Word, Microsoft Excel, Access, Leadership
Education
Nashua Community College 2015 — 2015
Fundraising & Grant Writing
Six Sigma / Lean Training 2014 — 2015
Green Belt, Project Management
Blackbaud Training 2014 — 2014
Raisers Edge Essentials, Fundraising Database
New Horizons Computer Learning Center 2014 — 2014
MS Access 2010, Computer Software and Media Applications
New Horizons Computer Learning Center 2006 — 2008
MS Office, All MS Office Programs
United Healthcare January 2009 - Present
Blue Cross Blue Shield of Minnesota 1998 - 2008
Skills
HIPAA, Healthcare, Medicaid, Managed Care, Medicare, Health Insurance, Provider Relations, Medical Compliance, Healthcare Industry, Medicaid Managed Care, EHR, Health Law, Policy, Health Care Reform, Medicare Part D, Network Development, Credentialing, Strategic Planning, HMO, Health Policy, Healthcare Consulting, Healthcare Management
Education
William Mitchell College of Law 1986 — 1989
JD, Law
University of Minnesota-Twin Cities 1981 — 1985
BA, International Relations/French
United Healthcare December 2014 - Present
UnitedHealthcare November 2011 - December 2014
AUTOTRADER CLASSICS May 2010 - August 2011
NEW HAMPSHIRE DISTRIBUTORS March 2005 - November 2009
H&R Block January 2005 - April 2005
FPL ENERGY Seabrook (formerly NORTHEAST UTILITIES) January 2002 - December 2002
Skills
Customer Service, Access, Software Documentation, Business Process, Microsoft Excel, Microsoft Word, Training, SmartDraw, Visio, MS Project, Gantt, PERT/CPM, SQL, UML Tools, Enterprise Data Modeling, Rally, Scrum, Agile Methodologies
Education
St. Petersburg College 2012 — 2015
Technology Management, Technology Management
Northeastern University 2000 — 2003
Electrical Engineering, Electrical and Electronics Engineering
Laconia High School 1996 — 2000
High School
Anthem August 2012 - Present
Humana January 2011 - June 2012
Blue Cross Blue Shield of Tennessee March 2008 - September 2010
Blue Cross Blue Shield of Rhode Island August 2002 - September 2007
McKesson Health Solutions (InterQual Products Group) July 1999 - August 2006
United Healthcare March 2001 - June 2002
Anthem (Trigon BCBS ) May 1998 - March 2001
Yale New Haven Hospital
Skills
Disease Management, Utilization Management, Managed Care, Provider Education, Medicaid, Case Managment, Medical Coding, Medicine, Medicare, Physicians, Healthcare Management, Hospitals, Policy, Medical Management, Insurance, Healthcare, Care Management, Provider Relations, Healthcare Consulting, Team Building, Data Analysis, Informatics, Healthcare Information, Wellness, Teaching, Quality Management, Nursing, Clinical Research, Healthcare Information..., EMR, Public Health, HIPAA, Physician Relations, Patient Safety, EHR, Health Policy, Healthcare Industry, Credentialing, Quality Improvement, NCQA, HMO, Network Development, Health Insurance, Revenue Cycle, Medicaid Managed Care, Utilization Review, PPO, CPT, Medical Compliance, Claim
Education
New York University
BA, MS
St. George's University School of Medicine
MD
Tulane University
MMM-Masters of Medical Management, Health Systems Management
United Healthcare September 2011 - Present
Coventry Health Care September 2010 - September 2011
Skills
Certified Case Manager, Utilization Review, Disease Management, Healthcare Management, Home Care, Medicare, Human Resources, Medical/Surgical, Acute Care, Health Promotion, NCQA, HEDIS, Wellness, Workers' Compensation...
Education
Montclair State University
University of Medicine and Dentistry of New Jersey
Seagate Technology November 2011 - Present
Datacard September 2010 - November 2011
United Healthcare May 2010 - October 2010
Datacard 2008 - May 2010
Datacard 2002 - 2008
Datacard 1996 - 2002
Skills
Data Warehousing, ETL, Web Intelligence, Business Intelligence, PL/SQL, Troubleshooting, SQL Server, SQL, Business Objects, Oracle SQL, Administration, ERP, Integration, Architecture, Windows, Documentation, MySQL, Business Intelligence..., Data Mining, Excel, Data Migration, Data Integration, Databases, T-SQL, Oracle E-Business Suite
Education
KRS Computer and Business 1999 — 2001
Systems Engineer
Normandale Community College 1993 — 1995
Accounting
BCBSNC April 2012 - Present
United Healthcare March 2010 - April 2012
Blue Cross and Blue Shield of North Carolina January 2003 - February 2004
Blue Cross and Blue Shield of North Carolina June 1999 - January 2003
United Healthcare November 1994 - April 1999
COASTAL PRACTICE SERVICES November 1994 - October 1996
Skills
Contract Negotiation, Managed Care, Provider Relations, Healthcare, Healthcare Management, Health Insurance, Medicare, Health Policy, Process Improvement, Credentialing, Strategy, Customer Service, Network Development, Process Redesign, Healthcare Industry, Hospitals, HIPAA, Management, Physicians, Healthcare Consulting, Insurance, Revenue Cycle, Utilization Management, Quality Incentives, Public Speaking, Legal Compliance
Education
North Carolina State University - College of Management 1987 — 1991
Bachelors of Arts - Business Administration
Software Technology Group February 2015 - Present
Cricut May 2014 - February 2015
Governet September 2013 - May 2014
SunGard May 2013 - September 2013
Hewlett-Packard Enterprise Services October 2010 - May 2013
United Healthcare June 2010 - September 2010
Transcontinental Media February 2010 - June 2010
NPEC November 2009 - January 2010
Digital Draw Network September 2008 - October 2009
inContact March 2008 - September 2008
Skills
.NET, Agile Methodologies, ASP.NET, C#, T-SQL, AngularJS, GruntJS, LESS, SASS, Node.js, CSS, JavaScript, XML, TFS, Web Applications, WCF, Software Engineering, Business Analysis, Microsoft SQL Server, Web Services, SSIS, ETL, Visual Studio, Testing, Requirements Gathering, LINQ, ASP.NET MVC, SSRS, IIS, Scrum, SOA, ADO.NET, XSLT, Entity Framework, WPF, jQuery, Bootstrap, Open Source Integration, Github, Tortoise SVN
Education
Neumont University 2004 — 2006
Bachelors, Computer Science
Neumont University 2004 — 2006
Bachelors of Science, Computer Science
Kaiser Permanente March 2010 - October 2012
United Healthcare January 2009 - September 2009
United Healthcare May 2008 - January 2009
United Healthcare August 2003 - May 2008
United Healthcare January 1999 - August 2003
Oakland Naval Hospital July 1987 - September 1994
Skills
Business Analysis, Customer Relations, Change Management, Policy, Process Improvement, Customer Service, Strategic Planning, Leadership, Performance Management, Management, Operations Management, Team Leadership, Project Management, Human Resources, Coaching, Insurance, Healthcare, Employee Benefits, Recruiting, Training, Employee Training, CRM, Strategy, Program Management, Business Process..., Microsoft Excel, Account Management, Vendor Management, Business Strategy, Leadership Development, New Business Development, Software Documentation, Employee Relations, Cross-functional Team..., Analysis, Business Process, Contract Negotiation, Customer Satisfaction, HIPAA, Data Analysis, Integration, Onboarding, Healthcare Information..., Team Building, Medicare, Sales, Health Insurance, Call Centers, Budgets, Managed Care
Education
Mount Saint Mary's University 1994 — 1996
Masters, Health Services Administration
University of California, Davis 1985 — 1992
Bachelor of Arts, Spanish
George Washington University/ESI International (2004)
Masters Certificate, Project Management
UnitedHealth Group January 2014 - Present
Freedom of Flight Museum August 2012 - Present
UnitedHealthcare October 2012 - January 2014
United Healthcare March 2011 - October 2012
UnitedHealth Group August 2007 - March 2011
UnitedHealth Group August 2006 - August 2007
JPMorgan Chase October 2001 - August 2006
Skills
Business Analysis, Functional Requirements, Leadership, Call Center, Project Management, Customer Service, Six Sigma, DMAIC, DMADV, Provider Relations, Statistics, Non-profits, Process Improvement, Data Analysis, Call Centers, Lean Manufacturing, Nonprofits
Education
Missouri State University 1997 — 2001
BA, Antiquities: New World Archaeology
Anthem Blue Cross Blue Shield April 2011 - Present
The Dental Care Plus Group February 2005 - November 2010
United Healthcare December 1999 - February 2005
UnitedHealth Group August 1994 - December 1999
Skills
Management, Certified Case Manager, Health Insurance, Employee Benefits, Insurance, Disability Insurance, Healthcare, Managed Care, Medicare, Disease Management, Workers Compensation, Medicaid, Case Managment, Strategic Planning, Customer Service, Benefits Administration, Employee Wellness..., Customer Retention, EMR, Healthcare Management, COBRA, Health Education, Health Management, HIPAA, HEDIS, Sales Management, Training, Health Policy, Employee Relations, Prevention, Account Management, Hospitals, Sales, Long-term Care, Health Savings Accounts
Education
Nebraska Methodist College 2014 — 2015
Master's Degree, Health Promotion Management
Centers for Disease and Prevention 2014 — 2014
Work@Health Program
North Park University
BSN, Nursing
Fluor International, Inc. January 2013 - Present
Qwest Communications September 2007 - November 2009
Catapult Technology 2009 - 2009
United Healthcare 2000 - 2002
Excalibur Technology January 1999 - January 2001
Lockheed Martin 1980 - 1989
Skills
Government Contracting, Government Procurement, IDIQ, Leadership, Management, Negotiation, Operations Management, Process Improvement, Procurement, Program Management, Project Management, Project Planning, Proposal Writing, RFP, Recruiting, Security Clearance, Strategic Planning, Team Building, Technical Recruiting, Training, Analysis, Budgets, Business Development, Change Management, Contract Management, Contract Negotiation, Defense, DoD, Earned Value Management, FAR, Government
Education
Murray State University 1968 — 1972
BS, Education Math
Murray State University 1968 — 1972
bs, Education Math
Webster University
Masters in Business (MBA), Business Administration and Management, General
Allianz Life 2009 - Present
Allianz Life 2001 - 2009
Judge Consulting Inc 1998 - 2001
Best Buy 1998 - 1998
Star Tribune 1996 - 1998
United Healthcare 1993 - 1996
Unisys 1984 - 1991
Skills
IT Strategy, Vendor Management, PMO, Visio, SharePoint, Requirements Analysis, Architecture, SDLC, Business Analysis, Project Portfolio..., Requirements Gathering, Enterprise Architecture, Process Improvement, Project Management, Integration, Business Intelligence, Business Process, Microsoft SQL Server, Software Development, Agile Methodologies, Insurance, Software Project..., Program Management, IT Management, .NET, Business Process..., Management, SOA
Education
North Dakota State University 1981 — 1984
BS
OptumInsight, a UnitedHealth Group Company 2000 - February 2015
Ingenix 1987 - 2009
United HealthCare 1991 - 1999
Lake Region Hospital 1981 - 1985
Skills
Process Improvement, Healthcare Information..., HIPAA, Healthcare, Leadership, Strategy, Healthcare Management, Program Management, Performance Improvement, Vendor Management, Business Analysis, Change Management, Quality Assurance, Data Analysis, Cross-functional Team..., Management Consulting, Project Management, Training, Managed Care, Medicare, Disease Management, Medicaid
Education
North Dakota State University 1979 — 1981
RN, Nursing
St. Mary's Junior College 1976 — 1978
Nursing
Winona State University 1974 — 1976
General
. Physician LiaisonThe CORE InstituteJune 2015 - Present
MedVantx September 2013 - April 2014
Roche Diagnostics April 2006 - January 2012
O2 Science / Pacific Pulmonary Services December 2000 - April 2006
United Healthcare May 1999 - December 2000
Healthcare Delivery Systems April 1997 - May 1999
CIGNA Healthcare May 1989 - April 1997
Skills
Medical Devices, Hospitals, Healthcare, Diagnostics, Sales Presentations, DME, Customer Relations, Start Ups, New Business Development, Identifying New..., Market Development, Start-ups, New Business..., Customer Service, Product Launch, Diabetes, Sales, Selling, Endocrinology, Leadership, Selling Skills, Training, Marketing
Education
Northern Arizona University 1989 — 1991
Bachelor of Science, Communications; Public Relations
United HealthCare August 2007 - May 2008
Skills
Medical Assistant, Phlebotomy, Friendly Personality, Filing, Medical Terminology, Telephone Skills, Customer Service, Worked in Dermatology,..., Marketing, Medicine, Medicare, Strategic Planning, Team Building, Sales, Leadership, HIPAA, Healthcare, EMR, Management, Marketing Strategy, CPR Certified, Medicare Part D
Education
Northeast Wisconsin Technical College 1999 — 2000
Medical Assistant Program, Medical/Clinical Assistant and Phlebotomy
Northeast Wisconsin Technical College 1999 — 2000
Medical Assistant and Phlebotomy certification., Medical/Clinical Assistant
United Healthcare February 2015 - Present
Xerox September 2013 - February 2015
Dominion Financial Management, Inc. April 2013 - June 2013
Brown-Forman / Jack Daniels March 1997 - March 2012
JNicole Events & Planning January 2011 - January 2012
Brown-Forman / Jack Daniels March 1997 - September 1998
Skills
Outlook, Customer Service, Budgets, Leadership, Social Media Marketing, Customer Satisfaction, Public Relations, Marketing, Accounting, Event Planning, Management, Social Networking, Sales, Public Speaking, Advertising, Training, Event Management, Marketing Communications, Strategic Planning, Microsoft Office, Team Building
Education
University of Phoenix
Associate of Arts (AA), Psychology
Nashville State Community College
Social Work
Presbyterian Healthcare Services September 2014 - Present
United Healthcare September 2013 - September 2014
Sangre de Cristo Hospice January 2013 - September 2013
Miner's Colfax Medical Center July 2012 - September 2013
Skills
Telemetry, Acute Care, Inpatient, ICU, Nursing, ACLS, Nursing Education, Medication..., Critical Care, Cpr Certified, PALS, Patient Safety, Hospitals, IV, TNCC, Patient Advocacy, Microsoft Excel, BLS, Utilization Management, Registered Nurses, Customer Service, NRP, Microsoft Word, Emergency Room, ENPC, Hospice, PowerPoint, Public Speaking, Microsoft Publisher, Case Managment, Medical/Surgical, Case Management, Medical-Surgical, CPR Certified, Healthcare
Education
New Mexico Highlands University 2013 — 2015
BSN, Nursing Science
Trinidad State Junior College 2009 — 2012
ADN, Registered Nursing/Registered Nurse
Hosanna Handmade July 2013 - Present
HealthPartners September 2013 - June 2014
United Healthcare September 2011 - July 2013
Urban Leadership Academy August 2010 - March 2011
Carrot September 2010 - February 2011
Allianz Life Insurance Company of North America November 2007 - September 2009
Weber Shandwick Worldwide February 2004 - November 2007
PLX Systems 2001 - 2002
Skills
Marketing Communications, Research, Key Message Development, Crisis Communications, Creative Writing, Content Marketing, Media Relations, Corporate Communications, Public Relations, Strategic Planning, Integrated Marketing, Marketing, Social Media, Leadership, Management
Education
Old Dominion University 1995 — 1997
MA, Linguistics
Norfolk State University 1990 — 1995
BS, English Liberal Arts
VeraTrack 2005 - Present
Synectics Group September 2000 - June 2005
Lehigh Valley Health Network May 1999 - August 2000
United HealthCare June 1998 - May 1999
Skills
Microsoft SQL Server, PeopleSoft, MySQL, PHP, HTML, CSS, SQL, Databases, Access, Sales, T-SQL, Quality Assurance, Networking, FCRA, Public Speaking, Consulting, Compliance, Transact SQL, Microsoft Visual FoxPro, Citrix, Crystal Reports, ACT, Sales Force, Microsoft Reporting..., Data Transformation, Budgets, Analytics, Vendor Management, Benefits Administration, Employee Relations, Employee Benefits, Applicant Tracking..., Temporary Placement, Succession Planning, Performance Management, Onboarding, Human Resources, Workforce Planning, Deferred Compensation, HRIS, Background Checks, Talent Acquisition
Education
Moravian College 1996 — 1998
Bachelor of Arts (B.A.), Management
Temple University 1993 — 1995
United Healthcare October 2014 - Present
NCO Financial Systems November 2009 - October 2014
North Carolina A&T State University May 2006 - January 2008
Skills
BPO, Quality Assurance, Outsourcing, Workforce Management, Call Centers, Performance Management, Customer Experience, Process Improvement, Customer Satisfaction, Training, Vendor Management, Business Process..., Analysis, Microsoft Excel
Education
North Carolina Agricultural and Technical State University 2004 — 2008
Bachelor of Arts (BA), Psychology
UCare March 2015 - Present
UCare March 2005 - March 2015
United Healthcare 1994 - 1996
American Hardware Mutual Insurance 1993 - 1994
Seimens 1991 - 1993
Group Health 1991 - 1992
Control Data Corporation 1980 - 1990
Gray Tool Company 1976 - 1980
Skills
Administrative Support, Outlook, Microsoft Office, Quickbooks, Administrative..., Human Resources, Non-profits, Healthcare, QuickBooks, Policy, Nonprofits, Leadership, Marketing, Training, Recruiting, Administrative...
Education
Normandale Community College 1985 — 1986
Associate in Arts Degree, Liberal Arts
Normandale Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Welltok, Inc. 2013 - 2015
Alere October 2006 - December 2013
MassMutual Financial Group September 2003 - September 2006
United Healthcare June 1999 - September 2003
Skills
Mutual Funds, Financial Services, Life Insurance, Health Insurance, Healthcare, Managed Care, Small Business, Sales, Process Improvement, Team Building, Account Management, Program Management, Project Management, Vendor Management, CRM, Employee Benefits, Strategic Planning, Cross-functional Team..., Human Resources, Operations Management
Education
New Jersey City University 1996 — 1998
Master’s Degree, Health/Health Care Administration/Management
Rutgers, The State University of New Jersey-New Brunswick 1991 — 1995
BA, Psychology and Spanish
Don Bosco Tech 1988 — 1991
New Mexico Coverage Consultants June 2014 - Present
Copeland Group USA, Inc. October 2013 - August 2014
United Healthcare November 2009 - October 2013
Skills
Medicare, Sales Presentations, Public Speaking, Public Relations, Database Management, Direct Marketing, Medicaid, Medicare Supplements, Medicare Part D, Affordable Care Act, Online Marketplace, Insurance, Sales, Health Insurance, Customer Service, Marketing, Leadership, Team Building, Training
Education
New Mexico State University 2002 — 2006
Bachelors, Family and Consumer Sciences
MedicareAgentTraining.com January 2013 - Present
Freedom Retirement Planning, LLC March 2008 - Present
Senior Savings Network.org January 2008 - Present
Volusia County Sheriff's Office June 1998 - June 2008
US Army January 1994 - 1998
United Healthcare 1995 - 1996
Skills
Term Life Insurance, Fixed Annuities, Long-term Care, Whole Life, Disability Insurance, Health Insurance, Insurance, Public Speaking, Life Insurance, Team Building, Strategic Planning, Medicare, Retirement, Universal Life, Small Business, Critical Illness
Education
Mountain State University 2004 — 2008
BS, Organizational Leadership
Beaches Chapel School 1984 — 1988
United Healthcare February 2010 - Present
American Express June 2003 - February 2010
Jasc Software 1994 - 1999
Skills
Strategic Sourcing, Vendor Management
Education
University of Minnesota-Twin Cities
BA
William Mitchell College of Law
JD
United Healthcare October 2000 - December 2008
Stationery House October 1997 - October 2000
Wolf Computer Systems July 1989 - September 1997
Automatic Data Processing February 1976 - July 1989
Skills
Visio, Programming, COBOL
Education
Montgomery College 1965 — 1967
Engineering
Above & Beyond Nannies, Inc. September 2003 - December 2009
KinderCare Learning Centers January 2000 - August 2003
United Healthcare June 1998 - January 2000
Wal-Mart June 1996 - March 1997
Education
The College of St. Scholastica 2006 — 2009
BA, Business Management
North Hennepin Community College 2004 — 2006
AA, Liberal Arts
Optum Insight June 2011 - Present
McKesson Provider Technologies October 2004 - March 2011
ING 2001 - 2004
United HealthCare 1983 - 1999
United Health Care 1983 - 1999
Skills
Healthcare IT, PMP, Cross-functional Team..., Customer Relations, Strategic Planning, Hospitals, Team Management, Healthcare Industry, IT Governance, Service Management, Healthcare Information..., Customer Service, Change Management, Management, Process Improvement, Governance, Business Analysis, Integration, Vendor Management, HL7, Software Implementation, IT Strategy, SDLC, Business Process..., Business Intelligence, Software Documentation
Education
Normandale Community College
Wolff Electronic Design March 2013 - Present
Devicix July 2012 - March 2013
Devicix December 2011 - July 2012
Devicix January 2011 - December 2011
Devicix April 2009 - January 2011
J. Gordon Electronic Design June 2002 - February 2009
J. Gordon Electronic Design 2000 - June 2002
J. Gordon Electronic Design August 1997 - 2000
United Healthcare July 1996 - August 1997
Skills
Product Development, Engineering Management, Project Management, Medical Devices, Medical Device..., USB, iPhone development, Android Development, Mobile Applications, RTOS, uCOS, Cypress PSoC, C, C++, C#, Objective-C, Technical Leadeership, Team Leadership, Embedded Systems, Embedded Software, Firmware, LonWorks, Bluetooth, Electrical Engineering, Debugging, Software Engineering, Testing, Electronics, Wireless, Microcontrollers, Device Drivers, Hardware, Manufacturing, System Architecture, Automation
Education
North Dakota State University 1996 — 1996
BS, Electrical and Electronic Engineering
St. Cloud State University
Pre-Engineering
United Healthcare January 1996 - Present
Skills
Leadership, Call Centers, New Business Development, Process Improvement, Healthcare, Account Management, Employee Benefits, Human Resources, Health Insurance, Management, Employee Engagement, Managed Care, Performance Management, Claim, Employee Relations, Strategy, Change Management, Policy, Project Planning, Recruiting, Training, Team Building, Strategic Planning, Customer Retention, Operations Management, Coaching, Program Management, Budgets, Leadership Development, Customer Service
Education
Missouri State University 1984 — 1988
Bachelor of Science, Management
Parkway North 1980 — 1984
United Healthcare January 2008 - Present
UnitedHealthcare March 2006 - January 2008
Pacifcare of Oklahoma August 2004 - March 2006
PacifiCare Health Systems August 2003 - August 2004
Aetna August 2002 - August 2003
Aetna December 1999 - August 2003
Skills
Health Insurance, Insurance, Managed Care, Employee Benefits, Disability Insurance, Underwriting, Sales Management, Sales, Provider Relations, Property, Health Savings Accounts, Long-term Care, Healthcare, Medicaid, Medicare, Account Management, Building Relationships, HIPAA, HMO, Team Building, Management, Property
Education
Northeastern State University
Business Administration
HealthPartners December 2010 - Present
United Healthcare April 2010 - December 2010
HealthPartners Medical Group June 2008 - April 2010
Allina Hospitals and Clinics October 2006 - June 2008
Allina Hospitals and Clinics August 2004 - October 2006
LSS Data Systems - A MEDITECH Company June 2001 - August 2004
Skills
EMR, Hospitals, Health, Healthcare Management, Healthcare, Clinical Research, Epic Systems, Customer Service, Healthcare Information..., Medicine, Training, Medicare, HIPAA
Education
University of Minnesota-Twin Cities 2007 — 2009
MHA, Masters of Health Administration
North Dakota State University 1997 — 2001
BS, Management Information Systems
Mercer April 2009 - Present
Aon Hewitt April 2006 - November 2008
UNITED HEALTHCARE September 1999 - May 2001
Skills
Defined Benefit, HR Consulting, Pension Administration, Deferred Compensation, Job Analysis, Employee Benefits
Education
University of Massachusetts Dartmouth 1995 — 1999
Mitchell College 1994 — 1995
United Healthcare January 2013 - Present
Empower Network, LLC February 2015 - Present
Send Out Cards January 2007 - September 2012
Visit Eau Claire December 2008 - July 2010
UCP of West Central Wisconsin October 2006 - October 2009
BNI May 1994 - June 2008
Network Northwest December 2006 - December 2007
Entrepreneur Media Inc. (www.entrepreneur.com) September 2002 - January 2003
Masters of Networking January 2000 - January 2000
Northwestern Publishing House 1988 - 1994
Skills
Marketing, Social Media, Social Media Marketing, Public Relations, Social Networking, Email Marketing, Marketing Communications, Event Management, Advertising, SEO, Lead Generation, Public Speaking, Online Advertising, Small Business, Marketing Strategy, Entrepreneurship, Sales, Destination Marketing, B2B, Business Development, Management, Coaching, Training, Leadership, Business Planning, Non-profits, Networking, Fundraising, Online Marketing, Strategy, Nonprofits, Direct Marketing, Strategic Planning, Customer Service, Negotiation, New Business Development, Event Planning, Time Management, Program Management, Team Building, Editing, Account Management, Team Leadership, CRM, Direct Sales, Business Networking, Leadership Development, Sales Management, Microsoft Office, Blogging
Education
Internship - Montana Power Company 1984 — 1984
Bachelor of Science (BS), Visual Commuications
Montana State University 1979 — 1983
BS, Film & Television (Visual Communications)
Anaconda Senior High School 1976 — 1979
Serenity, Incorporated June 2008 — January 2012
The Kornegay Group December 2006 — Present
Get Focused Tutoring Service October 2005 — January 2012
Nursing Enterprises 2004 — 2005
DC Primary Care Association June 2004 — December 2004
Bon Secours Health System March 2003 — April 2003
Chartered Health Plan December 2000 — March 2002
Benova, Inc. October 1999 — November 2000
Bon Secours Health System April 1997 — August 1999
United Healthcare December 1995 — April 1997
Education
The Johns Hopkins University - Carey Business School 1999 — 2000
Leadership Development
Morgan State University 1985 — 1990
BS, Marketing
Southern New Hampshire Medical Center / Foundation Medical Partners August 2007 - Present
United Healthcare January 2006 - August 2007
Oxford Health Plans September 2004 - December 2005
Oxford Health Plans February 2001 - August 2004
Skills
Process Improvement, Healthcare, Customer Service, Event Planning, Employee Benefits, Project Planning, People Skills, Data Entry, Team Building, Software Documentation, Medical Billing, Medicare, Microsoft Excel, Microsoft Word, Health Insurance, Claim, CPT
Education
Southern New Hampshire University 2006 — 2011
Bachelor, Business Administration
Hesser College 1997 — 1999
Associates, Paralegal
Ingenix September 2009 - Present
Accenture Services @ Best Buy July 2004 - September 2009
Accenture at Best Buy July 2004 - September 2009
Accenture December 1996 - September 2009
Best Buy Co. Inc. 2001 - 2004
the Musicland Group 1996 - 2001
United HealthCare 1991 - 1996
Aetna Health Care 1987 - 1991
B. Dalton Bookseller 1979 - 1987
B. Dalton Booksellers 1972 - 1987
Skills
Data Warehousing, Program Management, SDLC, Vendor Management, Business Intelligence, Business Analysis, IT Strategy, Operations Management, Leadership, IT Operations, Business Process..., Business Process, IT Management
Education
University of St. Thomas 2003 — 2008
Computer Science, QMCS
Normandale Community College 1972 — 1974
AA General, Social Scientes
Lincoln High School
Self Employed January 2012 - Present
HealthDataInsights February 2010 - August 2011
WellPoint October 2007 - January 2010
WellPoint August 2005 - January 2010
UniCare/Wellpoint HealthPlan January 2001 - August 2004
United HealthCare October 1999 - January 2001
American HealthCare Providers January 1999 - July 1999
CNA Insurance Company March 1989 - January 1999
Education
Northeastern Illinois University 1975 — 1979
KPMG Cypress Technology Center November 2008 - Present
United HealthCare November 2007 - October 2008
The Bergman Companies August 2007 - September 2007
Fremont Investment & Loan October 2004 - July 2007
Option One Mortgage October 2001 - October 2004
The Mexmil Company March 1998 - October 2001
Skills
Adobe Acrobat, SharePoint, Visio, Software Documentation, Business Analysis, Technical Writing, Dreamweaver, Training, RoboHelp, Analysis, Technical Documentation, Microsoft Office, ITIL, Content Management, Captivate, Documentation, Management, Process Improvement
Education
National University
BBA, Business
Northrop Grumman Corporation December 2014 - Present
Netvision Resources Inc, June 2014 - December 2014
United Healthcare 2009 - May 2014
XLHealth July 2008 - August 2009
Kennedy Krieger Institute March 2007 - June 2008
Skills
Healthcare Management, Healthcare Information..., Healthcare Analytics, Health Insurance, HIPAA, Medicare, Software Documentation, Medicaid, Managed Care, Healthcare, Access, Process Improvement, Customer Service, Microsoft Excel, Medical Coding, Data Analysis, Medical Terminology, Microsoft Office, PowerPoint, Hospitals, SharePoint, Web Support, Subject Matter Experts, Workforce Management, Quality Assurance, Cognos ReportNet, Business Objects
Education
Morgan State University 1996 — 2002
Accounting
The Walt Disney Company September 2014 - Present
Walt Disney Parks and Resorts August 2012 - September 2014
The Walt Disney Company August 2008 - July 2012
The Walt Disney Company June 2004 - July 2008
The Walt Disney Company January 2002 - June 2004
Walt Disney World July 1997 - January 2002
United Healthcare June 1995 - January 1997
Metropolitan Life Insurance Company August 1979 - June 1995
Skills
SAP, Change Management, Project Management, Digital Media, Finance, Social Media, Team Management, Training, SAP Implementation, Entertainment, Vendor Management, Process Improvement, Enterprise Software
Education
Northern Illinois University 1982 — 1986
MBA, Business Administration
North Central College 1970 — 1974
BA, Education and Religious Studies
UnitedHealth Group June 2013 - Present
United Healthcare February 2007 - March 2012
EJ Phelps and Company May 2003 - August 2005
Skills
Employee Benefits, Sales, Health Insurance, Insurance, Benefits Administration, Managed Care, Medicare, Employee Relations, Human Resources, Strategic Planning, Performance Management, Underwriting, Healthcare
Education
National University 2005 — 2006
MBA, Human Resource Management
San Diego State University-California State University 1999 — 2003
BA, Public Administration
UnitedHealth Group March 2014 - Present
UnitedHealthcare June 2012 - Present
UnitedHealthcare February 2008 - June 2012
United Healthcare January 2006 - February 2008
PacifiCare Health Systems December 2001 - January 2006
PacifiCare Health Systems October 2000 - December 2001
Independence Blue Cross June 1993 - October 2000
The Prudential Insurance Company June 1992 - June 1993
Skills
Health Insurance, Underwriting, Insurance, Managed Care, Employee Benefits, Medicare, Claim, Healthcare, Data Analysis, Process Improvement, Analysis, Strategic Planning, Forecasting, Project Management, Financial Analysis
Education
Morehouse College 1988 — 1992
B.A., Finance
Central High School
Basin Electric Power Cooperative June 2015 - Present
Allina Hospitals and Clinics January 1998 - June 2015
United HealthCare 1987 - 1998
Skills
Healthcare Information..., HIPAA, Healthcare, EHR, EMR, Servers, Visio, Software Documentation, Process Improvement, Troubleshooting, Business Analysis, Epic Systems, Integration, Disaster Recovery, SharePoint, Management, SQL, HL7
Education
Normandale Community College 2011 — 2013
Associate of Arts (A.A.), with emphasis in Psychology
Montana State University-Billings 1984 — 1986
Medical Office Management/Administration
AbbVie January 2015 - Present
AbbVie September 2013 - Present
Abbott Laboratories August 2011 - Present
Abbott Laboratories October 2006 - August 2011
Abbott Laboratories March 2004 - October 2006
United Healthcare January 2002 - March 2004
AmeriChoice February 2001 - April 2002
AmeriChoice June 2000 - February 2001
MetroPlus Health Plan February 2000 - June 2000
MetroPlus Health Plan February 1999 - February 2000
Skills
Cardiology, Endocrinology, Gastroenterology, Managed Care, Network Development, Provider Relations, Sales, Sales Effectiveness, Sales Operations, Pharmaceutical Sales, Healthcare, Hospital Sales, Leadership, Management, Oncology, Pharmaceutical Industry, Product Launch, Rheumatology
Education
New York University 1994 — 1998
Bachelor of Arts (BA), Metropolitan Studies, Health Policy & Management
Avanade December 2011 - Present
CATIC October 2007 - April 2010
Hartford Courant April 2000 - October 2007
United Healthcare 1998 - 2000
CIGNA Healthcare 1994 - 1997
Skills
SDLC, Software Development, C#, VB.NET, Project Management, SharePoint, Disaster Recovery, Business Analysis, Visual Basic, Requirements Analysis, Data Warehousing, Team Building, CRM, jQuery, Windows Server, Microsoft SQL Server, ASP.NET, Active Directory, IIS, Process Improvement, Databases, Change Management, Unix, Business Process, Project Planning, AJAX, Business Intelligence, Analysis, Program Management, Business Process..., Security, System Administration, IT Management, Visio, XP, Vendor Management, Account Management, JavaScript, CMS, Windows 7, Integration, Team Leadership, MS Project, Java, SQL, Visual Studio
Education
Northeastern University 1990 — 1994
United Healthcare January 2008 - Present
ValueOptions February 2007 - January 2008
NHS Human Services March 2005 - February 2007
Skills
Case Managment, Case Management, EAP, Mental Health, Social Services
Education
New York University 2003 — 2004
MSW, Social Work
Ramapo College of New Jersey
BSW, Social Work
United Healthcare November 1995 - Present
Education
New England College 1986 — 1991
United Healthcare 2009 - Present
Education
The Johns Hopkins University 1992 — 1994
MHS
New York University
MBA
G Source, Inc 2015 - Present
Phoenix House 2014 - 2015
Healthfirst 2004 - 2013
United Healthcare 2002 - 2004
Aetna 1991 - 2002
Skills
Health Insurance, Managed Care, Medicaid, Insurance, Public Speaking, Employee Benefits, Medicare, Healthcare, Healthcare Information..., Hospitals, Marketing, Healthcare Industry, Strategic Planning, Team Building, Training, Provider Relations, Business Development, Leadership, HIPAA, Project Management, Healthcare Consulting, Strategy, Contract Negotiation, Performance Improvement, Healthcare Management, Account Management, Sales Management, Sales Operations, Management, New Business Development, Sales, Health Policy, Network Development, Executive Management, Disease Management, Strategic Partnerships, Vendor Management, Leadership Development, Change Management, Coaching, Medicare Part D, Cross-functional Team..., Process Improvement, HMO, Selling, Marketing Strategy
Education
Northeastern University
Bachelor of Science (BS)
Philosophy Skincare Division, Coty Inc May 2011 - Present
Hunter Contracting October 2010 - December 2010
Aerotek (CVS/Caremark September 2009 - December 2009
ACS, a Xerox Company September 2006 - April 2009
IBM/ Global Services January 2006 - September 2006
Intel February 2000 - January 2006
Presbyterian Healthcare January 1996 - January 2000
United Healthcare January 1990 - January 1996
Skills
Training, Payroll, Budgets, Accounts Receivable, Accounts Payable, Change Management, Project Management, Account Management, Customer Service, Analysis, Management
Education
National American University
B.S, Applied Management; and
Walden University
MBA, Finance Concentration
American Cancer Society April 2007 - April 2013
Wediko Children Services January 2005 - April 2007
United Healthcare March 2003 - January 2005
Skills
Volunteer Management, Event Management, Event Planning, Community Engagement, Fundraising, Leadership, People-oriented, Goal Oriented, Goal-driven leader, Community Outreach, Sales, Marketing, Volunteer Recruiting, Grant Writing, Nonprofits
Education
Sacred Heart University 1998 — 2002
Business Administration and Management, General
National University of Ireland, Galway 2001 — 2001
Study abroad program
United Healthcare March 2011 - Present
United Health Group April 2010 - March 2011
UnitedHealthcare March 2009 - April 2010
UnitedHealthcare May 2008 - March 2009
UnitedHealthcare January 2008 - May 2008
UnitedHealthcare December 2001 - January 2008
UnitedHealthcare November 2000 - December 2001
UnitedHealthcare June 1999 - November 2000
UnitedHealthcare September 1989 - June 1999
Skills
Process Improvement, Visio, HIPAA, Business Analysis, Business Process, Management, Vendor Management, Customer Service, Call Centers, Insurance, Program Management, Access, Software Documentation, Training, SDLC, Team Building
Education
Mohawk Valley Community College
United Healthcare June 2010 - December 2012
Senior Business September 2007 - June 2010
Express Scripts 2005 - 2007
Express Scripts 2003 - 2005
InstyMeds 2002 - 2003
Express Scripts 1998 - 2001
Express Scripts 1998 - 2001
Skills
Pharmacy Benefit..., Health Insurance, Visio, Requirements Gathering, Process Improvement, Business Analysis, HIPAA, Healthcare, Insurance, Vendor Management, Business Process..., Requirements Analysis, Cross-functional Team..., Medicare Part D, Call Center, Training Facilitation, Training, Procedural Documentation, SDLC, Leadership, Analysis
Education
North Hennepin Community College
General Studies and Business
St. Cloud State University
General Studies
UnitedHealth Group December 2013 - Present
UnitedHealthcare February 2010 - November 2013
United Healthcare April 2008 - February 2010
UnitedHealth Group January 2007 - April 2008
UnitedHealth Group August 2006 - January 2007
UnitedHealth Group September 1998 - April 2006
Skills
Training Facilitation, Visio, Project Coordination, Microsoft Excel, SDLC, Business Analysis, SharePoint, Cross-functional Team..., Business Process..., Requirements Gathering, Vendor Management, Program Management, Change Management, Call Centers, Project Management, Insurance, Process Improvement, Training, PMP, Quality Assurance, Leadership Development, Coaching, Business Requirements, Customer Service, Team Leadership, Team Building
Education
Syracuse University 1989 — 1992
Certificate, Paralegal
Mohawk Valley Community College 1985 — 1987
Associate of Arts and Sciences (AAS), Human Services, General
AIG Asset Managements October 2011 - Present
PineBridge Investments November 2010 - October 2011
PineBridge Investments March 2010 - September 2010
AIG Global Investment Group December 2006 - March 2010
United Healthcare September 2006 - December 2006
eSpoc Technology, Inc July 2000 - September 2006
UMDNJ April 1998 - July 2000
The Rockefeller University July 1994 - April 1998
Chinese Academy of Sciences August 1992 - July 1994
Skills
Data Warehousing, SDLC, Programming, Business Analysis, SQL, Databases, Fixed Income, T-SQL, Business Intelligence, Equities, Research, Vendor Management
Education
New Jersey Institute of Technology 1998 — 2000
M.S., Computer Sciences
Chinese Academy of Sciences 1989 — 1992
M.S., Molecular Biology
Shandong University 1985 — 1989
B.S., Microbilogy
Cigna-HealthSpring September 2011 - Present
HealthSpring December 2010 - September 2011
Bravo Health November 1998 - November 2010
Advocate Health Care September 1997 - October 1998
United Healthcare September 1995 - September 1996
Humana 1985 - 1993
Skills
Medicare, Healthcare, HIPAA, Medicaid, Business Analysis, Customer Service, Healthcare Information..., Managed Care, Program Management, Insurance, Process Improvement, Data Analysis, Software Documentation, Healthcare Management, Healthcare Industry, Visio, Health Insurance, EHR, EMR, Revenue Cycle, Healthcare Consulting, Health Policy
Education
National Louis University 1987 — 1988
Half Hollow Hills High School
Source Medical August 2008 - Present
SourceMedical 2008 - Present
Health Net July 2006 - August 2008
United Healthcare August 2004 - July 2006
Vital Network Services 2000 - 2004
General DataComm March 1988 - July 2000
Skills
Management, Process Improvement, Project Management, Professional Services, Team Leadership, Cross-functional Team..., Healthcare Information..., SDLC, Training
Education
Mount Saint Mary's College 1976 — 1980
Bachelor's degree, Sociology and Social Welfare
Blue Cross and Blue Shield of Minnesota August 2013 - Present
Hamline University January 2012 - Present
Medica March 2013 - August 2013
UCare Minnesota November 2008 - January 2013
Concordia Academy/Minneapolis Lutheran 2003 - 2009
United Healthcare November 2004 - November 2008
Berkley Risk Administrators 2002 - 2004
Travelers Insurance (formerly St. Paul Companies, Inc) 1997 - 2002
Allianz Life 1991 - 1997
Skills
Strategic Planning, Healthcare, Compliance, Adult Education, Coaching, Team Building, Cross-functional Team..., Business Process..., Medicare Advantage, Change Management, Policy, Leadership, Business Process, Data Analysis, Health Policy, Privacy Law, Program Management, Analysis
Education
William Mitchell College of Law 1998 — 2002
JD
University of Vermont 1987 — 1990
Graduate studies, Education
St. Olaf College
BA, Biology
Travelers June 2013 - Present
Travelers October 2012 - May 2013
Travelers January 2011 - September 2012
The Hartford October 2007 - December 2010
The Hartford July 2003 - September 2007
The Hartford December 1999 - July 2003
United Healthcare December 1998 - December 1999
Travelers Insurance December 1997 - December 1998
AT&T December 1996 - December 1997
Security Connecticut Insurance June 1996 - December 1996
Skills
Enterprise Architecture, Agile Methodologies, SDLC, SOA, Solution Architecture, Application Architecture, E-commerce, Java Enterprise Edition, Mobile Applications, Web Services, JavaScript, Requirements Analysis, Requirements Gathering, Software Development, Software Design, IT Strategy, Technical Leadership, Integration, Enterprise Portals, TOGAF, Scrum, Java, Web Analytics, Web Applications, Database Design, JUnit, JSP, Agile Project Management, Architecture, Software Project..., .NET, Oracle, Databases, Systems Analysis, System Architecture, Spring, Mobile Internet, Mobile Technology, Weblogic, Web Design, Web Development, JSON, UML, User Interface Design, XML, YUI, mobi, Project Management, Architectures
Education
New Jersey Institute of Technology 1988 — 1990
MS, Computer Science
AE2S August 2015 - Present
Maintenance Engineering, Ltd January 2004 - June 2013
Kindred School 1997 - 2006
Maintenance Engineering, Ltd. May 1988 - January 2004
Capgemini November 1987 - May 1988
United Healthcare April 1987 - November 1987
Maintenance Engineering, Ltd June 1980 - March 1987
Skills
Leadership, Organizational..., Acquisition Integration, Business Modeling, Board of Director..., IT Leadership, Team Building, Small Business, New Business Development, Negotiation, Sales Management, Process Improvement, Team Leadership, Budgets, Sales, Training, Marketing, Customer Service, Human Resources, Mergers & Acquisitions, Executive Management, Strategy, Sales Operations, Management, Business Development, Operations Management, Strategic Planning
Education
University of Mary 2012 — 2013
Master of Business Administration (MBA)
North Dakota State University 1978 — 1986
BS
Bloomberg October 2009 - Present
BAE Systems February 2005 - October 2009
United Healthcare January 2004 - February 2005
Skills
C#, SQL, C++, Java, .NET, Integration, C, Software Engineering, XML, Object Oriented Design, Systems Engineering, CSS, Linux, Scrum, UML, Requirements Analysis, Java Enterprise Edition, Databases, Agile Methodologies, ASP, Microsoft SQL Server, PHP, Eclipse, JavaScript, System Architecture, SOA, Software Development, Perl
Education
New York University - Polytechnic School of Engineering 2006 — 2008
MS, Computer Science
Rensselaer Polytechnic Institute 1999 — 2003
BS, Compuster System Engineer and Electrical Engineer
NJ Judiciary August 2005 - Present
United Healthcare August 1999 - July 2005
Skills
Enterprise Architecture, Mainframe, SDLC, Operating Systems, CICS, Integration, DB2, SQL, TSO, IBM Mainframe, IMS DB/DC, Data Modeling, AIX, Disaster Recovery, Visio, z/OS, Troubleshooting
Education
Moscow Technical University of Communications and Informatics (MTUCI) 1979 — 1982
BS, Telecommunications
Bank of America September 2009 - Present
Indymac Bank February 2007 - September 2009
United Healthcare August 2005 - February 2007
Education
University of Southern California 2001 — 2004
MS, Biostatistics, Molecular Biology and Immunology
National Taiwan University 1996 — 1999
Cowden Associates, Inc. July 2015 - Present
Fortress Investment Group May 2013 - June 2015
United Healthcare October 2007 - May 2013
Mercer March 2004 - October 2007
NCQA June 2002 - March 2004
Student Advantage 2001 - 2002
Skills
Employee Benefits, Health Insurance, Benefits Administration, Managed Care, Insurance, Strategic Planning, Healthcare, Underwriting, Disability Insurance, Account Management, Sales, Human Resources, Welness Programs, Health Savings Accounts, Brokers, Vendor Management, New Hire Orientations, Retirement Benefits, Management, Health Care Reform, COBRA, Life Insurance, CRM, Flexible Spending..., Self-funded, Open Enrollment, Health Policy, HMO, Long-term Care, Claim, Workers Compensation, Provider Relations, Medicare Part D, Employee Wellness..., Employee Wellness, Leadership, Employee Engagement, Team Building, 401k, ERISA, Mentoring, Strategy, FMLA, Customer Service, Process Improvement, Consulting
Education
Northeastern University 1997 — 2002
BSBA, Human Resources, Finance
Pierre School District 32-2 February 2015 - Present
Wells Fargo Home Mortgage August 2010 - October 2014
Self Employed August 2007 - September 2010
Wells Fargo Financial June 2009 - July 2010
United Healthcare April 2000 - August 2006
EDS June 1999 - April 2000
US Bank August 1997 - May 1999
US Bank July 1994 - July 1997
USBank November 1993 - July 1994
Skills
Financial Analysis, Insurance, Training, Banking, Analysis, Sales, Employee Benefits, Customer Service, Microsoft Excel, Accounts Receivable, Underwriting, Finance, Time Management, Human Resources, Auditing, Loans, Risk Management, Policy, Credit
Education
University of Minnesota Duluth 1991 — 1993
B.A., Psychology, Spanish
North Hennepin Community College 1989 — 1991
A.A., Psychology, Spanish
Maple Lake High School 1983 — 1989
Diploma
US Script April 2015 - Present
Arizona Health Care Cost Containment System (AHCCCS) December 2012 - March 2014
Torres Consulting and Law Group, LLC March 2012 - August 2012
Utica College September 2009 - November 2011
Utica School of Commerce January 2009 - May 2009
Mohawk Valley Community College January 2007 - May 2008
Utica College August 2003 - December 2006
ConMed Linvatec October 1999 - April 2001
United Healthcare October 1989 - June 1999
Fleet Bank September 1988 - October 1989
Skills
Government, Training, Fraud, Program Management, Interviews, Investigation, Computer Forensics, Research, Management, Software Documentation, Information Security..., Policy, Risk Assessment, Community Outreach, Proposal Writing, Criminal Justice, Team Building, Analysis, Forensic Analysis, Public Policy, HIPAA, Data Analysis, Risk Management
Education
Utica College 2010 — 2011
Master of Science (MS), Cyber Intelligence
Utica College 2005 — 2007
MBA, Fraud Investigation and Management
Utica College 2003 — 2005
BS, Economic Crime Investigation - Forensic Accounting
Mohawk Valley Community College 2001 — 2003
AAS, Criminal Justice
University at Buffalo 1980 — 1983
Business
Medtronic January 2010 - Present
Medtronic, Inc. January 2010 - Present
Carlson Marketing Group April 2006 - December 2008
Carlson Marketing Group September 2000 - April 2006
United Healthcare March 2000 - September 2000
Epicor Software February 1995 - January 2000
Skills
Budgets, Event Planning, Management, Program Management, Business Development, Project Management
Education
Normandale Community College 1978 — 1980
Apple Valley High School 1976 — 1978
Diploma
Voya Financial March 2015 - Present
Voya Financial February 2012 - Present
Health Partners April 2012 - December 2012
CIGNA Health Solutions 2005 - 2011
United Healthcare 2002 - 2005
United Healthcare 1998 - 2002
Skills
Health Insurance, Underwriting, Brokers, Leadership, Training, Managed Care, Sales, Strategic Planning, Risk Management, Management, Insurance, Employee Benefits, Healthcare, Process Improvement
Education
Normandale Community College
Medical Assistant
University of Minnesota-Twin Cities
Education
Navigant May 2013 - Present
Weill Cornell Medical College April 2010 - December 2012
Visiting Nurse Service of New York April 2009 - October 2009
WellPoint February 2009 - April 2009
Emblem Healthcare October 2008 - November 2008
HMS December 2005 - September 2008
Empire Blue Cross Blue Shield November 2003 - December 2005
United Healthcare June 2002 - 2003
Scripps Howard News Service November 2000 - June 2002
Ask Jeeves February 2000 - October 2000
Skills
HIPAA, Managed Care, Medicare, Medicaid, Healthcare, Data Analysis, Health Insurance, Business Analysis, Program Management, Project Management, Insurance, Hospitals, Management, Compliance, Healthcare Management, Medical Billing, Contract Negotiation, Revenue Cycle, EMR, EHR, Contract Management, Leadership, Training, Epic Systems, Healthcare Consulting, Quality Assurance, Software Documentation, Physicians, Health Policy, Medical Coding, Payer Relations, Healthcare Reform, Delivery System..., Policy, Strategy, Analysis, Employee Benefits, Practice Management
Education
New York University 1994 — 1997
MPA, Healthcare Administration and Healthcare Technology
Stony Brook University 1989 — 1993
BA, Psychology and Linguistics
UnitedHealth Group Inc. 2004 - Present
United Healthcare 1996 - 2004
MetLife 1976 - 1996
Skills
SDLC, HIPAA
Education
Nassau Community College
Liberal Arts
Oceanside High School
Veterans' Services, UMass, Lowell August 2010 - Present
Westminster Fibers November 2007 - February 2009
Allscripts October 2006 - October 2007
United Healthcare February 2005 - October 2006
United States Navy September 1999 - September 2004
Education
University of Massachusetts at Lowell 2009 — 2014
BS, Community Health
NHTI, Concord's Community College 2005 — 2006
General
AXA November 2014 - Present
Bridgestone/Firestone July 2014 - November 2014
United Health Care 2009 - 2014
United Healthcare 2007 - 2009
Aetna 2004 - 2006
Aetna 2000 - 2004
Skills
Six Sigma, Customer Engagement, Leadership, Management, Training, Strategy, Relationship Management, Sales Operations, Medicare, Contract Negotiation, Employee Benefits, Recruiting, Selling, Healthcare, Analysis, Insurance, Health Insurance, Strategic Planning, Team Building, Customer Service, Process Improvement, Sales
Education
Moravian College 1996 — 2000
BA, Political Science
OB Practice May 2015 - Present
Advocate Health Care June 2011 - May 2015
United Healthcare June 2005 - June 2011
Advocate Christ Medical Center December 1992 - June 2005
Skills
Health Insurance, Managed Care, Insurance, Maternity, Labor and..., Inpatient, EMR, Case Management
Education
Moraine Valley Community College 1990 — 1992
ADN, Registered Nursing/Registered Nurse
Mother of Sorrows HS 1972 — 1976
Digi International December 2009 - Present
Silicon Graphics November 2007 - February 2009
Vital Images 2001 - 2007
Tricord Systems August 2000 - September 2001
Best Buy November 1999 - August 2000
United HealthCare February 1998 - November 1999
Computer Network Technology June 1996 - January 1998
Chen Systems November 1995 - May 1996
Cray Research 1987 - 1995
Honeywell Commercial Flight Systems May 1987 - April 1988
Skills
Test Planning, TCP/IP, Perl, Testing, Python, Scripting, C++, C, Agile, Automation, Linux, User Interface, Test Automation, Operating Systems, Java, XML, SQL, Embedded Systems, Technical Leadership, Cloud Computing, Medical Devices, Programming, Mobile, Scrum, JavaScript, SQL Server, Troubleshooting, HTML, Engineering, Distributed Systems, Software Design, Documentation, Computer Science, MySQL, Agile Methodologies
Education
North Central College 1983 — 1986
BSCS, Computer Science
United Healthcare Group IT ( OptumRx IT) June 2011 - Present
United Healthcare 2011 - 2012
Pacific Life April 2010 - May 2011
Capital Group Of Companies October 2009 - April 2010
JPMorgan Chase 2005 - 2009
Citigroup ( Ameriquest ) 2004 - 2005
Washington Mutual 2001 - 2004
Oracle ( Sun Microsystems / Seebeyond Technologies ) 1998 - 2001
Education
Monmouth University 1991 — 1994
MBA, Finance, MIS, Operations Research
B.V.B College of Engg & Tech
B.S. Engg
Centene Corporation March 2014 - Present
The Pepperton Group April 2000 - Present
United Healthcare February 2003 - December 2014
OptumHealth 2003 - December 2014
Ciber (York & Associates) August 1996 - April 2000
Andersen Consulting June 1986 - August 1996
Bolton & Menk January 1981 - August 1984
Skills
Business Process..., Process Improvement, Management Consulting, Change Management, Program Management, Financial Analysis, Financial Statement..., Strategy, Cross-functional Team..., Business Analysis, Business Transformation, Analytics, Vendor Management, Business Intelligence, IT Strategy, Business Process, Project Portfolio..., PMO, Consulting
Education
University of Wisconsin-Madison - School of Business 1984 — 1986
MBA, Finance and Management
North Dakota State University 1976 — 1980
BS, Civil Engineering
CareFirst BlueCross BlueShield August 2009 - Present
Columbia Memorial Park August 2007 - January 2009
Arbitron November 2006 - July 2007
United Healthcare February 2004 - July 2006
MAMSI October 1992 - February 2004
Education
Montgomery College 1976 — 1978
Music, Theater, Business
Rotech Healthcare January 2013 - January 2014
Rotech Healthcare April 2008 - January 2013
Rotech Healthcare June 2004 - April 2008
Sterling Medical Services (now owned by McKesson) September 2002 - June 2004
Apria Healthcare April 1999 - September 2002
United Healthcare 1992 - 1999
Skills
Managed Care, Network Development, Medicare, Healthcare, Business Planning, Negotiation, Hospitals, Contract Negotiation, Strategic Planning, Team Building, Health Insurance, Leadership, Home Infusion, Physicians, Credentialing, Home Care, Healthcare Management, Contract Management, Medicare Part D, Training, HIPAA, Medicaid, Medical Billing, Pharmacy Benefit..., Sales, Selling, Durable Medical..., HMO, Healthcare Information..., Healthcare Reimbursement, Healthcare Consulting, Health Policy, Account Management, Pharmacy, Insurance, Healthcare Industry, Provider Relations, Disease Management, Revenue Cycle, Quality Improvement, EHR, Cardiology, Physician Relations, Management, Process Improvement, Sales Operations, Capital Equipment, PPO, Clinical Research, Practice Management
Education
Missouri State University 1984 — 1986
Marketing
Peach State Health Plan - Centene May 2004 - Present
CIGNA Healthcare October 1998 - May 2004
United Healthcare 1996 - 1998
CIGNA Healthcare 1994 - 1996
Skills
Network Development, Managed Care, Medicaid, Contract Negotiation, HIPAA, Medicare, Provider Relations, Health Policy, Medicaid Managed Care, Healthcare Industry, HMO, PPO, Disease Management, Healthcare Consulting, Physician Relations, Revenue Cycle, Provider Network..., Utilization Management, Credentialing, Healthcare Reimbursement, Medicare/Medicaid..., HEDIS, Physicians
Education
Norfolk State University
Accounting, Computer Science, Naval Science
United Healthcare April 2005 - Present
Milliman January 1996 - March 2005
Metlife 1981 - 1996
Skills
Underwriting, Health Insurance, Employee Benefits, Healthcare, Insurance, Managed Care, Health Savings Accounts, Health Care Reform, Financial Analysis, HIPAA, COBRA
Education
University of Pennsylvania - The Wharton School 1995 — 2001
Certified Employee Benefit Specialist designation
New York Institute of Technology-Old Westbury
B.S., Business
PeopleScout January 2013 - Present
Fidelity Investments December 2007 - February 2009
Fidelity Investments July 2007 - December 2007
United Healthcare January 2007 - July 2007
Skills
Employee Benefits, Access, Analysis, Insurance, Customer Service, Deferred Compensation, Credit, Financial Analysis, Microsoft Excel, Microsoft Office, Microsoft Word, Account Management, College Recruiting
Education
University of Phoenix 2010 — 2012
MAED/TED-S, Secondary Education
North Carolina Agricultural and Technical State University 1998 — 2005
BS, Applied Mathematics w/ a concentration in Architectural Engineering
Southern Durham High School 1994 — 1998
Diploma
Maryland Air National Guard November 2007 - Present
United Healthcare May 2006 - Present
United States Marine Corps June 1996 - June 2000
Education
Morgan State University 2001 — 2009
B.S., Health Education
United Healthcare 2010 - Present
Reid Marketing 2005 - 2010
Experian Marketing Services October 2002 - June 2005
Target January 2001 - September 2002
Fingerhut 2000 - 2000
Skills
Database Marketing, Customer Acquisition, Direct Marketing, Interactive Marketing, Marketing, Multi-channel Marketing, Segmentation, CRM, Integrated Marketing, Direct Mail
Education
University of St. Thomas
BA
William Mitchell College of Law
JD
United HealthCare November 2014 - Present
McLaren Health Plan December 2012 - November 2014
McLaren Health Plan March 2011 - December 2012
Oral & Facial Surgeons of Michigan February 1986 - March 2011
Skills
Customer Service, Event Planning, Social Media, Public Speaking, Marketing, Marketing Strategy, Contract Management, Management, Leadership
Education
Mott Community College
University of Michigan-Flint
Bachelor of Arts (B.A.), Psychology
Express Scripts December 2007 - Present
United Healthcare 2003 - 2007
Saint Vincent Catholic Medical Centers 2001 - 2003
Prudential Insurance 1998 - 2001
Skills
Managed Care, Utilization Management, Account Management, Quality Management, Process Improvement, Pharmacy Benefit..., Medicare, Medicaid, Healthcare, Compliance, Benefits Administration, Strategic Planning, Team Building, Health Policy, HIPAA, Pharmacy, Healthcare Information...
Education
New York University
Masters, Healthcare Administration
United Healthcare April 2010 - Present
Certes Financial Pros October 2009 - February 2010
PricewaterhouseCoopers January 2006 - January 2009
Education
New Mexico State University 2003 — 2005
Bachelor's Degree, Accounting
Cigna September 2013 - Present
Cigna August 2010 - August 2013
United HealthCare January 2009 - August 2009
State Farm Insurance February 2007 - January 2009
St. Paul Travelers August 2001 - January 2007
St. Paul Travelers August 2001 - October 2004
The Hartford August 2000 - January 2001
Benova May 1998 - May 2000
Skills
Training, Customer Satisfaction, Program Management, Customer Service, Software Documentation, Insurance, Analysis, Time Management, Management, Data Entry
Education
Northeastern University 1992 — 1996
Bachelor of Science, Political Science
United Healthcare July 2006 - Present
Skills
SDLC, Business Analysis, Software Documentation, Strategic Planning, SharePoint, Team Building, New Business Development, Process Improvement, Troubleshooting, Project Management, Program Management, Training, Cross-functional Team..., Unix, Vendor Management, Healthcare Information..., Account Management, Management, Business Development
Education
Northeast Wisconsin Technical College
Computer Networking
West De Pere High School
Coldwell Banker Residential Brokerage September 2013 - Present
Aetna March 2010 - December 2013
Coventry Health Care October 2007 - April 2011
United Healthcare June 1991 - October 2007
Skills
Health Insurance, Managed Care, Medicare, Network Development, Employee Benefits, Insurance, Health Savings Accounts, Medicaid, Health Policy, Underwriting, HMO, PPO, Provider Relations, Health Care Reform, Healthcare, Account Management, Brokers, Life Insurance, Claim, Market Analysis, Disability Insurance
Education
Montgomery College 1981 — 1990
Business
OptumHealth June 2013 - Present
United Healthcare March 2011 - Present
UnitedHealthcare November 2009 - March 2011
UnitedHealthcare March 2007 - November 2009
UnitedHealthcare February 2005 - March 2007
Aetna March 1994 - February 2005
Skills
Workforce Management, Process Improvement, Health Insurance, Call Center, Vendor Management, Insurance, Customer Satisfaction, Business Process..., Outsourcing, Performance Management, Operations Management, Customer Experience, Quality Assurance, Customer Retention, Employee Benefits, Forecasting, Cross-functional Team..., Change Management, Team Building, Software Documentation, Call Center Development, Customer Service, Business Analysis, Six Sigma, Account Management, Call Centers, Coaching, Strategic Planning, Budgets, Team Leadership, Analysis, Program Management, Leadership, Management, Healthcare, Training, CRM, Sales, Data Analysis, Strategy, Visio, Medicare, Managed Care, BPO, Access, HIPAA, Project Management, Human Resources, Leadership Development, Employee Training
Education
North Carolina Agricultural and Technical State University 1983 — 1988
BS, Business Management
Geometric Results Inc. August 2014 - Present
IQNavigator January 2013 - August 2014
IQNavigator November 2010 - January 2013
IQNavigator September 2008 - November 2010
United Healthcare January 2005 - September 2008
Kelly Promotions, Inc. April 1999 - January 2005
Skills
Sourcing, Management, Account Management, Marketing, Forecasting, Sales, Budgets, Negotiation, Onboarding, Time Management, Temporary Placement, Market Research, Vendor Management, SaaS, Program Management, Professional Services, Business Analysis, Process Improvement, Applicant Tracking...
Education
Normandale Community College 2000 — 2003
AAS, Business Marketing/Management
Unicare Life and Health Insurance 2000 - 2000
Lloyds of London 2000 - 2000
Prudentail Financial 1999 - 2000
United Healthcare 1998 - 1999
Prudential Life and Health Insurance 1994 - 1998
Education
Moraine Valley Community College
Close to Associastes, Englich, Algebra, Psyhology, Sociocology
Turner Broadcasting 1999 - Present
United Healthcare 1993 - 1998
Skills
Event Management, Event Planning, Cross-functional Team..., Television, Digital Media, Sponsorship, New Media, Corporate Events
Education
Morgan State University
Bachelor of Science, Accounting
Philadelphia High School for Girls
High School
UnitedHealth Group April 2013 - Present
United Healthcare September 2012 - April 2013
Express Scripts September 1999 - July 2012
RR Donnelly January 1999 - September 1999
RR Donnelley 1999 - 1999
Skills
Mainframe, Quality Assurance, Visio, Cross-functional Team..., Business Analysis, Agile Methodologies, Requirements Analysis, Process Improvement, Software Documentation, Testing, Integration, Oracle, Unix, SQL, Databases, Business Requirements, Business Process, Program Management, SharePoint, Microsoft SQL Server, User Acceptance Testing, Software Development, MS Project, ITIL, Systems Analysis, Data Warehousing, Analysis, Software Project..., Requirements Gathering, Resource Management, DB2, SOA, COBOL
Education
South Dakota State University 1989 — 1991
No Degree / 3 year duration, PreMed Studies
North Dakota State College of Science 1988 — 1989
Edison Ford Winter Estates October 2014 - Present
Fortunoff Backyard Store January 2014 - October 2014
Nordstrom June 2013 - December 2013
Fragrance Outlet August 2012 - April 2013
Bobs Discount Furniture October 2011 - June 2012
United Healthcare July 2010 - October 2011
PlumChoice April 2009 - February 2010
Skills
Retail, Customer Service, Travel Arrangements, Management, Call Center, Superior Computer Skills, Call Centers, Sales Management, Quality Assurance, Time Management, Customer Satisfaction, Training, Customer Retention, Customer Experience, Employee Training, Telephone Skills, Data Entry, Sales
Education
NHTI, Concord's Community College 2006 — 2010
tourism certificate, travel
Viking Healthcare Solutions February 2004 - Present
United Healthcare August 2002 - June 2004
Ingenix January 2002 - March 2003
Skills
Managed Care, Pharmacoeconomics, Medicare Part D, Pharmacy, Oncology, Pharmaceutical Industry, Utilization Management
Education
North Dakota State University 1976 — 1983
RPh., M.S., Pharmacy
United Healthcare October 2009 - Present
USI Insurance Services 2008 - 2009
Skills
Health Insurance, Employee Benefits, Insurance, Health Savings Accounts
Education
Mount Holyoke College
BA
Paylor Income Tax and Bookkeeping salesT and C Management2013 - 2013
Guilford Technical Community College February 2011 - June 2011
The Assurance Group March 2003 - May 2009
Jackson Hewitt January 1994 - April 2007
United Healthcare June 1996 - March 2001
North Carolina A & T State University April 1994 - January 1995
Skills
Tax Preparation, Insurance, Life Insurance, Medical Billing, Medical Coding, Small Business, CPT, Health Insurance, HIPAA, Term Life Insurance, ICD-9, Fixed Annuities, Marketing, Data Entry, Cold Calling, Strategic Financial...
Education
North Carolina Agricultural and Technical State University 1977 — 1981
Business Adminstration
Kaplan University
Master of Business Administration (MBA)
United Healthcare Business ManagerAnthemFebruary 1988 - September 2004
Skills
Health Insurance
Education
Northeastern University 1978 — 1983
BS, Criminal Justice
St. Luke's University Health Network September 2008 - Present
Lehigh Valley Health Network January 2002 - September 2007
Aetna June 2000 - November 2002
United Healthcare May 1997 - June 2000
The Prudential Healthcare Group September 1990 - November 1996
Skills
Excel, Word, Healthcare, Insurance, Employee Benefits, Budgets, PowerPoint, Microsoft Office, Public Speaking, Medical Terminology, Medicare, Accounting, Managed Care, Outlook, Access, Customer Service, Event Planning, Process Improvement, Software Documentation, Microsoft Excel, Healthcare Management, Leadership, Data Analysis
Education
Temple University 1987 — 1989
BBA, Risk Management and Insurance
Northampton Community College 1985 — 1987
General Studies, Business Administration and Management, General
United Healthcare 2009 - Present
Skills
Case Managment, Community Outreach, Program Development, Mental Health, Nonprofits, Crisis Intervention, Social Services
Education
North Carolina Agricultural and Technical State University 2008 — 2012
M.S, Clinical Mental Health
North Carolina Agricultural and Technical State University 2003 — 2007
B.A., Political Science
Jackson Healthcare January 2015 - Present
Clinical Resources, LLC September 2008 - Present
United Healthcare 2007 - 2008
Queens Long Island Medical Group 2005 - 2007
Skills
Troubleshooting, Customer Relations, Strategic Communications, Recruiting, Applicant Tracking..., Clinical Research, College Recruiting, Customer Service, Employee Benefits, Employee Relations, Healthcare, Healthcare Management, Human Resources, Insurance, Internet Recruiting, Management, Marketing, Onboarding, Sourcing, Staffing Services, Temporary Placement
Education
New York College of Health Professions
Aetna March 2014 - Present
Aetna August 2008 - February 2013
United Healthcare July 2006 - August 2008
United Healthcare November 2000 - June 2006
Aetna U.S. Healthcare – U. S. Quality Algorithms Inc., August 1999 - November 2000
Prudential Insurance Company of America – Prudential Healthcare October 1992 - August 1999
Skills
SAS, Programming, Managed Care, Health Insurance, Leadership, Management, Provider Relations, Forecasting, Healthcare, Access, Analysis, Program Management, Strategy, Six Sigma, Budgets, Health Policy, HMO, Medicare
Education
New Mexico State University 1976 — 1981
United Healthcare August 2011 - February 2013
TrailBlazer Health Enterprise June 2004 - April 2011
National Health Administrators (NHA) August 2002 - February 2004
UICI June 1999 - January 2001
John Hancock, Wellpoint,Unicare December 1987 - January 1999
Aetna August 1978 - October 1987
Skills
Insurance, Commercial Insurance, Liability, Claims Management, Underwriting, Customer Service, Commercial Lines, Workers Compensation, Professional Liability, Health Insurance, Property & Casualty..., Legal Liability, Casualty, Claim, General Insurance, Employee Benefits, Leadership, Managed Care, Training, Team Building, Medicare, Microsoft Excel, Microsoft Office, Process Improvement
Education
Mount Aloysius College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
The University of Texas at Arlington
Bachelor's degree, Sociology
UnitedHealthcare September 2012 - Present
Essence Healthcare September 2009 - December 2011
United Healthcare 2006 - 2006
Charter One Insurance 2000 - 2005
Long Term Care 1998 - 1999
St.Ann"s Community 1984 - 1998
Skills
Insurance, Account Management, Microsoft Office, Customer Relations, Medicare, Healthcare, Management, Customer Service, Managed Care, Change Management, Strategic Planning, HIPAA, Medicaid, Healthcare Management, Process Improvement, Budgets, Project Management, Microsoft Excel, Healthcare Information..., Long-term Care, Policy, Medicare Part D, Employee Relations, Team Leadership, Time Management, Software Documentation, Home Care, Employee Benefits, Customer Satisfaction, Disability Insurance, Sales, Health Insurance, Healthcare Industry, Provider Relations, Life Insurance, Hospitals, Training, Leadership
Education
Nazareth College of Rochester
United Healthcare October 2007 - Present
Honeywell Technology Solutions, Inc. April 2005 - June 2007
Honeywell Technology Solutions, Inc. April 2005 - June 2007
Skills
Financial Analysis, Business Analysis, Process Consulting, Strategic Planning, Auditing, Accounting, Business Process..., Business Process, Customer Service, Management Consulting, Business Intelligence, Analytics, Financial Reporting, Internal Controls, Process Improvement
Education
Strayer University-Maryland 2005 — 2011
Master, Business Administration
Morgan State University 1989 — 1994
Bachelor of Science, Accounting
United Healthcare
Skills
Insurance, Health Insurance, Term Life Insurance, Life Insurance, Fixed Annuities, Whole Life, Long-term Care, Medicare, Universal Life
Education
New York Institute of Technology-Old Westbury 1976 — 1981
Bachelor of Arts (BA), Associates Degree Architecture, design
United Healthcare April 2010 - Present
Bluecross Blueshield of Massachusetts July 2007 - April 2010
The Vermont Country Store October 2001 - July 2007
Skills
Health Insurance, Insurance, Customer Service, Call Centers, Employee Benefits, Outlook, Microsoft Excel, Data Entry, Medicare, Microsoft Office, Claim, Process Improvement
Education
Hesser College
The College of St Joseph
United Healthcare October 2011 - Present
US Army October 2008 - Present
Skills
Military, Security Clearance, Military Experience, Military Operations, DoD
Education
North Florida Community College 2012 — 2014
Secondary Education and Teaching
Polk State College 2004 — 2005
Secondary Education and Teaching
United Healthcare May 2004 - Present
Inova Health System August 2000 - December 2005
DC General Hospital 1996 - 2001
Skills
Nursing, Healthcare, Healthcare Management, Hospitals, Inpatient, Medicare, BLS, Critical Care, Acute Care, Managed Care, HIPAA, Disease Management, Medical/Surgical, Healthcare Information..., ACLS, Utilization Management
Education
University of the District of Columbia 1990 — 1995
Bachelor of Science (BS), Nursing
Montgomery College 1988 — 1990
United Healthcare May 2002 - Present
UnitedHealthcare August 1983 - May 2002
Skills
Health Insurance, Customer Satisfaction, Customer Service..., Account Management
Education
Mohawk Valley Community College 1981 — 1983
Associate's degree, Accounting
New Hartford Senior High School 1978 — 1981
Mount Saint Joseph December 2012 - Present
United Healthcare December 2012 - November 2013
UC Health March 2010 - July 2012
UC Health November 2004 - March 2010
Skills
Healthcare, Leadership, Patient Safety, Nursing, Critical Care, Hospitals, Team Building, Healthcare Management, Epic Systems, Nursing Education, Surgery, ACLS, Medical/Surgical, EMR, Physicians, BLS, ICU, Inpatient, Acute Care, EHR, Telemetry, Ambulatory, Patient Education, Patient Advocacy, Emergency Room, Home Care
Education
University of Cincinnati 2008 — 2012
Doctorate of Nursing Practice, Nursing Administration
College of Mount St. Joseph 1981 — 2005
Bachelor's degree Nursing and Science, Registered Nursing/Registered Nurse, GPA 3.75
University of Cincinnati 1998 — 2001
Masters degree Nursing Science, Nurse Practitioner
United Healthcare September 2012 - Present
Town of Allenstown January 2008 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML
Education
New Hampshire Technical Institute
United Healthcare 2012 - Present
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Budgets
Education
Montclair State University
Master of Arts Health Education
The College of New Jersey
Bachelor of Science Nursing
United Healthcare April 2009 - February 2010
Flagship Global Health April 2003 - August 2008
Empire Blue Cross Blue Shield January 2002 - March 2003
Empire Bue Cross Blue Shield December 2000 - December 2001
Education
New York University 1994 — 1997
Master’s Degree, Masters of Public Administration- Health Policy and Management
University of Rochester 1989 — 1993
Bachelor’s Degree, Health and Society- major, Psychology- minor