United Healthcare
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. CEO: David S. Wichmann (1 Sep 2017–) Headquarters: Minnetonka, Minnesota, United States Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
United Healthcare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at United Healthcare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
United Healthcare Salaries. You can even request information on how much does United Healthcare pay if you want to. Learn about salaries, pros and cons of working for United Healthcare directly from the past employees.
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2,957 United Healthcare employees in database. Find out everything there's to know about United Healthcare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
United Healthcare Employees
UnitedHealth Group November 2012 - Present
OptumInsight August 2011 - November 2012
United Healthcare March 2008 - August 2011
Wells Fargo & Co. October 2006 - March 2008
Wells Fargo & Co. October 2004 - October 2006
Wells Fargo & Co. July 2000 - October 2004
Wells Fargo & Co. September 1998 - July 2000
Skills
Process Improvement, Management, CRM, Project Management, Analysis, Program Management, Product Management, Strategic Planning, Vendor Management, Budgets, Business Analysis, Cross-functional Team..., Training, Business Process..., Change Management, Project Portfolio..., PMP, Requirements Gathering, Team Leadership, Microsoft Office, New Business Development, PMO, Visio, Corporate Communications, Internal Communications, Marketing Communications, Vendor Contracts, SharePoint, SDLC, MS Project, Salesforce.com
Education
Southwest Minnesota State University 1989 — 1993
BA, Psychology, Sociology, Anthropology
United Healthcare June 2012 - Present
Verizon Wireless January 2012 - July 2012
Skills
Healthcare Information..., Microsoft Office, Network Security, Data Analysis, Databases, Data Entry, Wireless Networking, Wireless Security, Wireless Broadband
Education
Southern Polytechnic State University 2008 — 2013
Bachelor's degree, Information Technology
Southern Polytechnic State University 2008 — 2013
Dexcom August 2012 - Present
CareFusion May 2011 - June 2012
PETCO 2005 - April 2011
XL Staffing, Inc. 2006 - 2010
Websense June 2004 - July 2005
Danka Office Imaging 2005 - 2005
United Healthcare January 2003 - August 2003
Conseco Finance Corp August 1999 - December 2002
Skills
Forecasting, Sarbanes-Oxley Act, Strategy, Budgets, Financial Modeling, Financial Analysis, Finance, Inventory Management, Financial Reporting, Hyperion Enterprise, Analysis, Process Improvement, Accounting, SEC filings, Strategic Financial..., Variance Analysis, Business Analysis, Revenue Recognition, Hyperion, Internal Audit, Cash Management, Accounts Payable, Auditing, Mergers & Acquisitions, Merchandising, Essbase, Cross-functional Team..., Access, Pricing, Internal Controls, SAP, Business Process..., Cost Accounting, Financial Planning
Education
San Diego State University-California State University 1992 — 1997
Finance, General
Winmark Corporation September 2005 - Present
Winmark Corporation January 1995 - September 2005
Pro Staff 2000 - 2000
Abbott Northwestern Hospital 1994 - 1995
United Healthcare 1987 - 1994
Skills
Performance Management, Employee Relations, Human Resources, Coaching, Talent Management, Leadership Development, Deferred Compensation, Talent Acquisition, Change Management, Benefits Administration, Team Building, Leadership, Policy, Personnel Management, Employee Benefits, Onboarding, Recruiting, Sourcing, Payroll, Management, New Hire Orientations, Employment Law, Job Descriptions, Workforce Planning, HRIS, Employee Engagement, HR Policies, Budgets, Interviews, Organizational..., Employer Branding, Job Evaluation, Organizational..., Hiring
Education
University of St. Thomas 2014 — 2014
Mini MBA
College of St. Catherine 1980 — 1984
Bachelor of Arts (BA)
United Healthcare July 2013 - Present
Conifer Health Solutions March 2013 - July 2013
MOHELA April 2012 - March 2013
Skills
Customer Service, Healthcare, HIPAA, Healthcare Information..., Data Entry, Hospitals, Revenue Cycle, Medicare, Telephone Skills, Customer Engagement, Electronic Filing, Numeric Filing, Communication Skills, Payment Systems, Administrative Work, Catering, Food Service, Food Design, Marketing, Writing, Creative Writing, Resume Writing, Speech Writing, Wedding Coordinating, Wedding Planning, Floral Design, 10 Key, Call Centers, Appointment Scheduling, PeopleSoft, Fax, Medical Terminology, Customer Retention, Outlook, Filing, Provider Relations, Customer Experience, Data Analysis, ICD-9, Health Insurance, Phone Etiquette, Insurance, Long-term Care, Time Management, Mail Sorting, Microsoft Excel, Microsoft Office, Microsoft Word, Word Processing, Work Ethic
Education
Southwestern Illinois College 1993 — 1995
Associate of Science (AS), Business Administration
Belleville Township High School West 1989 — 1993
H.S. Diploma, General
Community Health Systems October 2007 - Present
Humana March 2005 - October 2007
Baycare Health Network May 2000 - March 2005
United Healthcare January 1997 - May 2000
Skills
Managed Care, Physicians, Medicare, EHR, Physician Relations, Healthcare, Healthcare Consulting, Hospitals, Healthcare Management, EMR, Provider Relations, Healthcare Information..., Revenue Cycle, Leadership, Medicaid, Strategic Planning, HIPAA
Education
Southeastern University 1986 — 1990
Bachelor of Arts (BA), Elementary Education and Teaching and Psychology
University of South Florida
Anthem August 2015 - Present
Humana 2004 - August 2015
United HealthCare January 2000 - July 2004
MET LIFE 1997 - 1999
Bank One Dayton, 1988 - 1997
Skills
Healthcare Industry, Contract Negotiation, Healthcare, Medicaid, Managed Care, Customer Service, Health Insurance, Operations Management, Insurance, Hospitals, Provider Relations, Medicare, Health Policy, Credentialing, Network Development, HMO, Medicare Part D, PPO, Healthcare Consulting, Claim, HIPAA, Physician Relations, Revenue Cycle, Provider Network..., Physicians, Healthcare Management, Employee Benefits, Utilization Management
Education
Sinclair Community College 2005 — 2007
Health Information Managment
Optum May 2015 - Present
United Healthcare December 2008 - Present
UnitedHealthcare December 2008 - May 2015
UnitedHealthcare November 2005 - December 2008
Wharton County Junior College January 2003 - December 2005
Oak Bend Medical Center September 2001 - December 2005
Richmond Healthcare Center January 2001 - August 2002
Stat Med Agency August 2000 - September 2001
Gulf Coast Medical Center August 1999 - September 2001
Skills
Analytical thinker, Independent judgment..., Promotes positive..., Meets established..., Participates in new..., Excellent communication..., Mentor for peers, Collaboratively works..., Subject matter expert..., Participates in new..., Healthcare, HIPAA, Nursing, Patient Education, Managed Care, Medical-Surgical, Inpatient, Medicare, Wound Care, Vital Signs, Medicaid, Medicine
Education
San Jacinto College
ADN
Wharton County Junior College
LVN
United Healthcare January 2012 - Present
Dick Herz Insurance March 2011 - January 2012
Nike, Inc. July 1987 - June 2000
Skills
Event Planning, Sales, Event Management, Customer Service, Microsoft Office, Strategic Planning, Marketing, Social Media, Marketing Strategy, Sales Management
Education
Southern Oregon University
Bachelor of Science (B.S.), Business Administration and Management, General
University of Oregon
Centene Corporation September 2011 - Present
United Healthcare April 2011 - September 2011
211 Texas July 2007 - April 2011
Skills
Public Speaking, Social Media, Facebook, Event Management, PowerPoint, Social Networking, Nonprofits, Microsoft Office, Outlook, Event Planning, Public Relations, Program Development, Marketing, Microsoft Word, Microsoft Excel, Customer Service, Community Outreach
Education
Texas Tech University 2001 — 2006
Bachelor of Science, Human Development & Family Studies
South Plains College 2001 — 2003
Associate of Science
ITsavvy August 2015 - Present
ITsavvy March 2013 - August 2015
HNI Corporation July 2011 - March 2013
HNI Corporation November 2009 - July 2011
HNI Corporation October 2007 - October 2009
United Healthcare February 2006 - October 2007
John Deere Healthcare (acquired by United Healthcare) October 2004 - February 2006
Stefanini TechTeam September 2001 - April 2004
Skills
iPad in the Enterprise, Requirements Gathering, Project Planning, Project Execution, Mobile Technology, MS Exchange 2010, MS Dynamics CRM, Active Direcotry, Mobilde Device..., Android in the..., Outstanding Customer..., Team Leadership, Leading Cross..., Process Improvement, SharePoint, Troubleshooting, Active Directory, Windows, Change Management, Requirements Analysis, Problem Solving, Business Analysis, Customer Relations, Microsoft Office, Integration, VMware, Analysis, IT Management, Project Management, ERP, MS Project, Business Process..., Microsoft Exchange, Cross-functional Team..., Visio, Vendor Management, Customer Service, Enterprise Software
Education
St. Ambrose University 2003 — 2006
Bachelor of Arts in Computer Network Administration, Computer
Asurion December 2013 - Present
Asurion November 2013 - Present
The Active Network February 2012 - February 2013
Nissan North America March 2011 - December 2011
Catapult Systems November 2010 - October 2011
Mustang May 2006 - November 2010
United Healthcare November 2004 - December 2005
Skills
SharePoint, K2 Blackpearl, Agile Application..., Agile Project Management, PMP, .NET, Microsoft SQL Server, K2, Software Development, Scrum, SDLC, Agile Methodologies, Business Intelligence, Databases, Software Documentation, C#
Education
University of Southern Mississippi 1997 — 1999
MA, English
Sam Houston State University 1990 — 1995
BA
TX - Life and Health January 1997 - Present
Bretthauer-Ramirez Staffing April 2013 - January 2014
United HealthCare 2004 - 2007
Prudential Healthcare/ Aetna, Inc 1997 - 2004
Unum Provident May 2001 - May 2003
Skills
Health Insurance, Employee Benefits, Benefits Administration, Benefits Negotiation, Healthcare Consulting, Insurance, Underwriting, Employee Benefit Sales, Healthcare Sales, Sales Presentations
Education
San Jacinto College
Group I License Life and Health
New York State Department of State Division of Corporations November 2013 - Present
MVP Health Care October 2012 - September 2013
MAXIMUS February 2011 - February 2012
United Healthcare October 2008 - December 2010
Skills
Medicaid, Software Documentation, Health Insurance, Process Improvement, Healthcare, Data Entry, HIPAA, Claim, Managed Care, Data Analysis, Medical Billing, CPT
Education
Southern New Hampshire University 2013 — 2017
Bachelor of Science (B.S.), Criminal Justice/Safety Studies
Satellite Academy HS 2002 — 2005
High School Diploma
UnitedHealth Group September 2015 - Present
Core Informatics August 2014 - September 2015
3M Health Information Systems January 2008 - August 2014
Tangoe, Inc. January 2006 - September 2007
United Healthcare August 2004 - January 2006
Oxford Health Plans May 2000 - July 2004
CuraGen Inc. February 1998 - May 2000
Philips Automotive Electronics July 1996 - February 1998
The Williams School August 1995 - June 1996
Skills
Software Design, Web Application Design, Agile Methodologies, SDLC, Java, XML, Software Reuse, SQL, Software Development, Java Enterprise Edition, Databases, JavaScript, Tomcat, Software Engineering, Enterprise Architecture, Unix, Ant, Perl, Integration, Oracle, Eclipse, Testing, Web Applications, OOP, Software Project...
Education
Rensselaer at Hartford 1997 — 2001
MS, Computer Science
Southern Connecticut State University 1988 — 1993
BS, Physics
Southern Connecticut State University 1988 — 1993
BS, Liberal Studies
Advanced Pain Management, LLC July 2014 - Present
NCQA June 2013 - Present
WSHRM 2009 - Present
Blue Cross and Blue Shield of Minnesota February 2012 - July 2014
United Healthcare May 2010 - February 2012
Globe University July 2009 - February 2012
ProAssurance August 2006 - September 2009
ProAssurance Corp. (PIC Wisconsin) 2006 - 2009
Skills
Healthcare, Insurance, Process Improvement, Public Speaking, Risk Management, Quality Management, Quality Assurance, Research, College Teaching, Healthcare Management, Analysis, Data Analysis, Medicaid, Policy, Health Insurance, Project Management, Leadership, Health Policy, Accreditation, Training, Managed Care, Software Documentation, Hospitals, HIPAA, Employee Benefits, Quality Improvement, Healthcare Consulting, Healthcare Information..., Medicare, Healthcare Industry, Performance Improvement, Patient Safety, Strategic Planning, Leadership Development, Management
Education
Walden University 2011 — 2014
Doctor of Philosophy (PhD), PhD- Healthcare Administration
Southern Illinois University School of Law 2002 — 2005
JD, Law
Southern Illinois University, Carbondale 2002 — 2005
JD, Law
Southern Illinois University, Edwardsville 1999 — 2002
BSN, Nursing
Advanced Accounting Solutions inc. January 2013 - Present
Citizens Bank December 2007 - Present
Doherty Ventures - Now Advanced Accounting Solutions Inc February 2004 - January 2013
Robert Half International April 2007 - December 2007
HSBC November 1999 - February 2004
Curtis, Murphy & Jeffreys, LLP September 1996 - November 1998
United Healthcare January 1995 - September 1996
Plymouth Paper January 1991 - April 1995
Skills
Accounting, Finance, Credit, Mortgage Lending, Loans, Business Development, Customer Service, Residential Mortgages, Account Management, Strategic Planning, Financial Reporting, Budgets, Sales, Consumer Lending, Mortgage Banking, Small Business, Refinance, FHA, Retail Banking, Real Estate Financing, Credit Analysis, Loan Origination, FHA financing, VA loans, Credit Risk, Commercial Banking, Financial Analysis, Commercial Lending, Banking, Financial Services
Education
Southern New Hampshire University 2012 — 2015
Master's Degree, Accounting, GPA 3.6
Skidmore College 1983 — 1987
BA, Economics
The MacDuffie School 1977 — 1983
HS, College Prep
PreferredOne June 2012 - Present
MAHU (Minnesota Association of Health Underwriters) January 2007 - Present
Mayo Clinic Health Solutions July 2008 - November 2011
SuperValu March 2006 - May 2008
Wausau Benefits 2004 - 2006
Aon 2003 - 2004
United Healthcare 2001 - 2002
ProClaim Benefit Technology Group 1998 - 2001
United Healthcare The TPA 1993 - 1997
Travelers Insurance 1981 - 1993
Skills
Health Insurance, Managed Care, Healthcare, Employee Benefits, Insurance
Education
Southern Methodist University 1976 — 1978
BFA Theater, Acting, English, History
University of Wisconsin-Milwaukee 1974 — 1976
Business, Theater
Benefit Specialits, Inc. August 1999 - Present
CASA 2007 - 2014
United Healthcare January 1995 - June 1999
HealthNet of California 1990 - 1995
Lincoln National 1989 - 1990
Skills
Employee Benefits, Dental, Wellness Programs, Health Insurance, Benefits, 401k, Voluntary Plans, Executive Benefits, Self Funding, Employee Wellness, Health Savings Accounts, Small Business, Managed Care, Self-funded, COBRA, Benefits Administration, Brokers, Claim, Term Life Insurance, Insurance, Executive Pay, Disability Insurance, Long-term Care, Whole Life, Accident, Group Insurance, Workers Compensation, Volunteering, Life Insurance
Education
Southern Oregon University 1982 — 1986
BA, Human Resources
Southern Oregon State University
Bachelor's degree, Business Administration and Management, General
United HealthCare July 2007 - Present
United Healthcare-Optum Rx (PacifiCare/Prescription Solutions) June 2001 - June 2007
PacifiCare July 1998 - June 2001
FHP Health Care November 1988 - July 1998
Skills
Insurance, Case Management, Customer Service, Public Speaking, Microsoft Office, Leadership, Microsoft Excel, Training, Microsoft Word, Management, Team Building, PowerPoint, Research, Coaching
Education
San Diego State University-California State University
Bachelor's degree, Social Work
InterDyn BMI June 2014 - Present
Data Recognition Corporation January 2010 - June 2014
InterDyn BMI December 2006 - February 2010
Shps January 2006 - November 2006
United Healthcare April 2005 - January 2006
Notiva September 2004 - January 2005
Software Unlimited March 1998 - August 2004
Skills
Business Analysis, Requirements Analysis, Agile Methodologies, SDLC, Visio, Requirements Gathering, SQL, Software Project..., Business Requirements, Quality Assurance, User Acceptance Testing, Business Process, Process Improvement, Analysis, Testing, Software Documentation, Project Management
Education
Colorado Technical University 2003 — 2004
MS, Software Engineering
Colorado Technical University 1999 — 2001
MS, Information Technology
South Dakota State University 1993 — 1998
BS, Business Economics
Deluxe Corporation 2011 - Present
Deluxe Corporation December 2009 - November 2011
3M May 2006 - December 2009
Infinite Campus March 2001 - March 2006
United HealthCare 1999 - 2000
United Healthcare 1995 - 1999
United Healthcare 1995 - 1995
United Healthcare 1994 - 1995
West Publishing 1990 - 1994
List of Presentations Given 1989 - 1989
Skills
Employer Branding, Recruiting, Sourcing, Social Media, Analytics, Training, Marketing, Digital Marketing, Email Marketing, E-commerce, Blogging, Public Relations, Social Networking, Leadership, Executive Search, Interviews, Human Resources, Talent Management, Market Research, CRM, PPC, Strategy, Cross-functional Team..., Integrated Marketing, HRIS, Onboarding, Online Advertising, Cold Calling, Talent Acquisition, Online Marketing, Management, Public Speaking, Start-ups, Applicant Tracking..., Web Marketing, Internet Recruiting, Screening, Program Management, Account Management, Analysis, Marketing Strategy, Entrepreneurship, Networking, Negotiation, Social Media Marketing, College Recruiting, Lead Generation, Content Strategy, New Business Development, Facebook
Education
University of Saint Thomas 1997 — 1999
MBA Marketing
College of St. Catherine 1986 — 1990
Bachelor's degree, Communication and Media Studies
Prescott 1983 — 1986
High School
United Healthcare Community & State June 2012 - Present
UnitedHealth Care / AmeriChoice October 2008 - April 2009
United Health/AmeriChoice Houston, TX February 2007 - October 2008
UnitedHealth Care / AmeriChoice February 2007 - October 2008
UnitedHealth Care / AmeriChoice June 2005 - February 2007
United Healthcare February 2005 - February 2007
United Health Care, Houston, TX August 2001 - February 2005
United Healthcare August 2001 - February 2005
Blue Cross / Blue Shield of Louisiana January 1999 - November 1999
UnitedHealth Care September 1995 - January 1999
Education
Sanford Brown Institute 2003 — 2004
Health Information Specialist
I. S. T. L. 1997 — 1997
Southern University and Agricultural and Mechanical College at Baton Rouge 1974 — 1977
United Healthcare
Advantedge Healthcare Solutions August 2013 - Present
HR Concepts LLC October 2012 - August 2013
United Healthcare January 2010 - September 2012
Granite State Credit Union October 2000 - September 2009
Education
Seacoast Career School-Manchester Campus 2009 — 2010
Diploma, Health Claims, 4.0
United Healthcare Operations Support Rep IIMass Mutual Financial GroupJanuary 2000 - December 2010
Transus Intermodal November 1996 - December 1999
Education
Southern Illinois University, Carbondale 2001 — 2005
BS, Healthcare Management
Garth Solutions Inc. 2005 - Present
Garth Logistics, LLC 2013 - Present
United Healthcare 2004 - 2005
HCA 2002 - 2004
MAMSI Health Plans 2000 - 2002
US Navy 1991 - 1999
Skills
Strategic Planning, Team Building, Budgets, Operations Management, Managed Care, Project Management, Contract Negotiation, New Business Development, Marketing Strategy, Team Leadership, Health Insurance, Public Speaking, Healthcare, Process Improvement, Customer Service, Leadership, Account Management, Negotiation, Employee Wellness, Affordable Care Act, Economic Development, Risk Management, Hospitality Management, Real Estate Development, Management Consulting, LinkedIn, Management, Sales, Small Business, Leadership Development, Business Planning, Strategy, Start-ups, Mechanical Supplies, HVAC Supplies, Digital Marketing, Entrepreneurship
Education
The George Washington University School of Medicine and Health Sciences 1994 — 1996
Mt. Alvernia Prep.
Southern Illinois University, Carbondale
BS, Healthcare Management
Travelers November 2013 - Present
Travelers December 2010 - October 2013
Ingenix November 2009 - January 2011
Ingenix January 2007 - November 2009
United Healthcare February 2005 - December 2006
Skills
Process Improvement, Insurance, Claim, Health Insurance, SDLC, Business Analysis, Data Warehousing, Underwriting, Business Intelligence, Business Process..., Data Analysis, Healthcare, Cross-functional Team..., Leadership, Management, Project Management, Access, Requirements Gathering
Education
Southern Connecticut State University 1996 — 1998
MS, Statistical Analysis
University of Connecticut 1989 — 1991
Biology
Southern Connecticut State University
BA, Psychology
Blue Shield of California March 2010 - Present
United Healthcare April 2008 - January 2010
UnitedHealthcare November 2004 - 2008
Health Net October 1999 - November 2004
Skills
Sales Management, Selling, Strategy, Sales Process, Sales, Health Insurance, Dental Insurance, Presentation Skills, Issue Resolution..., Issue Research, Vision Insurance, Life Insurance, Insurance
Education
San Diego State University-California State University 1994 — 1996
Business Management
Southwestern Community College 1989 — 1994
AA, General Education
Bonita Vista High School 1986 — 1988
Perficient November 2006 - Present
Life Time Fitness July 2012 - February 2013
Thomson Reuters August 2011 - June 2012
Best Buy April 2011 - August 2011
Wells Fargo Home Mortgage July 2010 - April 2011
Merrill Corporation August 2009 - March 2010
United Healthcare December 2007 - August 2009
Ecolab January 2007 - October 2007
Agriliance May 2006 - November 2006
Digital River 2005 - 2005
Skills
Business Analysis, Business Process Design, Business Process..., Requirements Analysis, Analysis, Enterprise Software, Process Improvement, IT Strategy, Integration, Project Management, Requirements Gathering, SDLC, SOA, Agile Methodologies, SharePoint, Business Intelligence, Business Process, Consulting, Enterprise Architecture, Certified Scrum Master...
Education
The University of South Dakota 1994 — 1997
Bachelor of Science, Computer Science, Mass Communications
South Dakota School of Mines and Technology 1993 — 1994
The ABD Team January 2014 - Present
The ABD Team July 2012 - December 2013
Wells Fargo Insurance Services June 2011 - July 2012
Wells Fargo Insurance Services March 2008 - May 2011
United Healthcare September 2005 - March 2008
Liberty Mutual Insurance January 2005 - September 2005
Skills
Coaching, Insurance, Employee Benefits, Underwriting, Health Insurance, Life Insurance, Health Savings Accounts, Account Management, Customer Retention, Disability Insurance, Claim, Benefits Administration, Workers Compensation, Customer Service, Brokers, Commercial Insurance
Education
San Francisco State University 1998 — 2001
BA
Peripheral Vascular Associates April 2015 - Present
Wells Fargo Insurance Services September 2008 - December 2014
Benefit Port Southwest December 2006 - September 2008
United Healthcare June 1998 - December 2006
PacifiCare 1995 - 1998
PacifiCare Health Systems June 1990 - 1995
Skills
Dentistry, Employee Benefits, COBRA, Healthcare, Long-term Care, Life Insurance, Health Insurance, Disability Insurance, Insurance, Medicare, Health Savings Accounts, Fixed Annuities, Term Life Insurance, Brokers, Benefits Administration, Workers Compensation, Commercial Insurance, Employee Wellness, Underwriting, Sales, Group Insurance, Small Business, Health Care Reform, Customer Retention, Managed Care, Accident, Critical Illness, Claim, Property & Casualty..., Flexible Spending..., 401k, Professional Liability, HMO, General Insurance, Self-funded, Insurance Brokerage, Account Management, Customer Service, Marketing
Education
The University of Texas at San Antonio 1986 — 1989
San Antonio College 1984 — 1986
Thermo Fisher Scientific August 2015 - Present
Randox Quality Control January 2014 - May 2015
Bio-Rad Laboratories 2001 - January 2014
Randox Quality Control 2014 - 2014
HealthSouth 1996 - 2001
Group Health Plan January 1991 - August 1996
United Healthcare 1995 - 1996
Meridian Enterprises 1987 - 1990
Maritz, Inc. 1982 - 1987
Skills
Training, Hospitals, Process Improvement, Team Building, Budgets, Strategic Planning, Infectious Diseases, Biotechnology, CRM, Sales, Product Launch, Contract Negotiation, Account Management, Negotiation, Product Management, Sales Process, Competitive Analysis, Team Leadership, Healthcare, Marketing Strategy, Direct Sales, Cross-functional Team..., Sales Management, Management, Marketing, Forecasting, Business Strategy, New Business Development, Key Account Management, Capital Equipment, Medical Devices, Selling, Sales Operations, Customer Service, B2B, Product Marketing, Product Development, Strategy, Business Development, Molecular Diagnostics, Salesforce.com, Pharmaceutical Industry, Business Planning, Sales Presentations, Start-ups, Marketing Management, Market Planning, Market Analysis, Strategic Partnerships, Market Development
Education
Southern Illinois University, Edwardsville 1973 — 1977
SRC Technologies April 2008 - Present
Nielsen August 2002 - March 2008
Menasha Corporation 1998 - 2002
United Healthcare October 1988 - January 1998
Skills
Disaster Recovery, IT Strategy, ITIL, Data Center, Infrastructure, Servers, Virtualization, Project Management, Leadership, SharePoint, Active Directory, IT Service Management, Enterprise Architecture, Process Improvement, Management, Windows Server, Change Management, SDLC, Unix, Vendor Management, VMware, Cloud Computing, Citrix, Program Management, Business Intelligence, Security
Education
University of Minnesota - Carlson School of Management 1994 — 1995
MS, Management of Technology
University of Minnesota-Twin Cities 1994 — 1995
MS - MOT, Management of Technology
Southern Illinois University, Carbondale 1982 — 1985
BS, Insustrial Technology
Premier Designs January 2015 - Present
Independent Producers of America LLC January 2014 - Present
BBVA Compass 2008 - May 2010
Compass Bank April 2006 - February 2008
Compass Bank February 2003 - April 2006
Compass Bank May 2001 - February 2003
United Healthcare June 1999 - January 2001
United Healthcare 1995 - 1999
KPMG Peat Marwick 1990 - 1995
Skills
Analysis, Banking, Budgets, Finance, Forecasting, Management, Mergers, Strategy, Accounting, Contract Negotiation, Customer Service, Financial Analysis, Financial Planning, Health Insurance, Leadership, Life Insurance, Strategic Planning, Risk Management, Team Building
Education
Southern Illinois University, Edwardsville 1984 — 1988
Acctg, Acctg, MIS
ConnectCom BPO April 2008 - Present
Southern Health 2002 - 2008
United Healthcare September 1998 - August 2002
Skills
Employee Benefits, Health Insurance, Healthcare, Customer Service, Benefits Administration, Insurance, Talent Acquisition, Employee Relations, Strategic Planning, Process Improvement, HRIS, Temporary Placement, Management, Executive Management, Human Resources, Sales, Applicant Tracking..., Organizational..., Workers Compensation, Budgets, Hiring, Leadership, Vendor Management, Leadership Development, Recruiting, Managed Care, Performance Management, Hospitals, Onboarding, Marketing, Change Management, Training, Succession Planning, Coaching, Contract Negotiation, Talent Management, Sales Management, Team Building, Employee Training, Payroll, Workforce Planning, Deferred Compensation, FMLA, Cold Calling, Personnel Management, New Hire Orientations, Employee Engagement, Interviews, Labor Relations, Sourcing
Education
Ulster County Community College 1987 — 1989
Sinclair Community College 1986 — 1987
Spyglass Partners, LLC August 2014 - Present
Rymes Propane & Oil April 2014 - August 2014
Catholic Medical Center - The MOMS Place October 2013 - March 2014
United Healthcare October 2012 - October 2013
Self Employed March 2007 - September 2012
Catholic Medical Center - The MOMS Place December 2006 - March 2007
Stay at Home Mom January 2005 - November 2005
Convergys Inc. January 2004 - December 2004
Cox Hospital March 2002 - January 2003
Microtek Solutions May 1999 - March 2002
Skills
Lead Generation, Sales, Customer Service, Customer Retention, Up-selling, Client Billing, Data Entry, Collections, Building Relationships, Sales Management, Sales Support Tools, Sales Operations, Customer Satisfaction, Payment Services, General Office Skills, Marketing Strategy, Billing Process, Master Scheduling, Regulations, Management, Leadership, Account Management, Team Building, Vendor Management, Project Management, Marketing, Training, Program Management, CRM, Temporary Placement, Networking, Strategy, Technical Recruiting
Education
Southern New Hampshire University 2014 — 2016
Master's degree, Marketing
University of Phoenix 2011 — 2013
Bachelor of Arts (B.A.), Human Services, General
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Human Services, General
El Paso Electric Company June 2011 - Present
University Health System June 2007 - June 2011
Methodist Health System May 2006 - June 2007
American Administrative Group January 2003 - May 2006
United Healthcare December 2000 - November 2002
Sirius Computer Solutions January 1999 - October 2000
Security Service Federal Credit Union 1996 - 1999
Skills
Benefits Administration, Customer Service, Employee Benefits, Employee Relations, FMLA, Human Resources, Payroll, PeopleSoft, Recruiting, Process Improvement, Onboarding, New Hire Orientations
Education
University of the Incarnate Word 2005 — 2007
BA, Business Management
San Antonio College 1997 — 2000
Butler County Community College August 2013 - Present
Beaver County Times; Ebyline.com 2012 - Present
United Healthcare July 2003 - Present
Mystery's Most Wanted 2003 - Present
Community College of Allegheny County/Paragon Studios October 2013 - November 2013
College Nannies & Tutors 2013 - 2013
Pittsburgh Beauty Academy February 2002 - July 2003
Skills
Writing, Acting, Public Speaking, Voice Acting, Health Insurance, Customer Service, Healthcare, Microsoft Office, Microsoft Word, Microsoft Excel, Problem Solving, Theatre, Creative Writing, Editing, Academic Tutoring, College Teaching, Teaching
Education
Carlow University 2009 — 2013
Master of Fine Arts (MFA), Creative Writing
Slippery Rock University of Pennsylvania 1993 — 1997
Bachelor of Arts (B.A.), Communications/Theatre
Kaiser Foundation Health Plan October 2011 - Present
Kaiser Foundation Health Plan September 2009 - October 2011
Kaiser Foundation Health Plan 2006 - September 2009
Houska Insurance Services October 2005 - December 2006
Blue Cross of California December 2003 - April 2005
ebenefits October 2000 - February 2003
Marsh Inc. June 1999 - April 2000
United Healthcare June 1996 - June 1999
Blue Cross & Blue Shield of Massachusetts June 1992 - June 1996
Skills
Consultative Selling, Account Management, Customer Relations, Negotiation, Forecasting, Sales Management, Compliance, Sales Process, Salesforce.com, Direct Sales, Customer Service, Healthcare, Business Analysis, Selling, Managed Care, Management, Leadership, Sales, Employee Benefits, Insurance, Human Resources, Healthcare Information..., Process Improvement, Team Building, Consulting, Strategy, Cross-functional Team..., Training, Strategic Planning, Vendor Management, Program Management, CRM
Education
San Francisco State University 1997 — 2000
United Healthcare March 2015 - Present
United Healthcare Medicare Solutions May 2011 - February 2015
UnitedHealthcare August 2007 - May 2011
Skills
Medicare, Provider Relations, Health Insurance, HMO, Network Development, Medicaid, Healthcare, Long-term Care, Health Policy, Insurance, Healthcare Management, Strategic Planning, Employee Benefits, Team Building, Healthcare Industry, Claim, Brokers, Call Centers, Credentialing, Disability Insurance, Disease Management, Dogs, EMR, Elder Care, HIPAA, Healthcare Consulting, Healthcare Information..., Home Care, Hospitals, Leadership, Medical Billing, PPO, Pharmacy Benefit..., Physician Relations, Physicians, Process Improvement, Public Speaking, Quality Improvement, Retirement, Revenue Cycle, Sales, Term Life Insurance, Training, Utilization Management
Education
University of Phoenix 2003 — 2005
MBA, Health Care Management
Slippery Rock University of Pennsylvania 1986 — 1991
Bachelor of Arts, Political Science
QTC Management/ Lockheed Martin Company August 2015 - Present
Baptist Health System PHO January 2013 - June 2015
United Healthcare June 2012 - January 2013
WellMed Medical Management Inc. July 2009 - March 2012
HOLT CAT March 2005 - July 2009
AAA House Leveling July 2002 - March 2005
Hospitalists of San Antonio October 2001 - June 2002
Data Projections Inc. April 1999 - October 2001
Skills
Provider Relations, Physician Network..., Contract Management, Managed Care, Healthcare Management, Healthcare, Hospitals, Leadership, Strategic Planning, Program Management, Physicians, Medicare, Customer Service, Physician Relations, Medical Records, Medicare Advantage, Medical Terminology, Healthcare Industry, Management, HIPAA, Customer Satisfaction, Network Management..., Office Management, Home Health Agencies, Claims Resolution, Executive..., Bookkeeping, Information Technology, Training, Policy, Health Insurance, Human Resources, Health Policy, Marketing, Microsoft Office, Invoicing, Healthcare Information..., EMR, Clinical Research, Team Building, Healthcare Consulting, Process Improvement, Medicaid, Claims Management, Claims Investigations, Report Writing, Reporting & Analysis, Client Billing, Invoice Processing, Collections
Education
Alamo Heights High School 1993 — 1997
San Antonio College, High School/Secondary Diplomas and Certificates
San Antonio College
Associate’s Degree, Health/Health Care Administration/Management
UnitedHealth Group August 2015 - Present
United Healthcare February 2010 - Present
Lowe's Companies, Inc. August 2008 - January 2010
United States Marine Corps June 2004 - June 2008
Skills
Military, Operational Planning, Military Experience, Organizational..., Leadership, Program Management, Training, Government, Supervisory Skills, Analysis, Team Leadership, Team Building, Critical Thinking, Employee Training, Leadership Development, Operations Management, Process Improvement
Education
Southern New Hampshire University 2013 — 2015
Masters degree, Organizational Leadership, 3.72/4
Southern New Hampshire University 2013 — 2015
Graduate Certificate, Human Resource Management
Southern New Hampshire University 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Travelers 2006 - Present
United Healthcare January 2002 - February 2006
UnitedHealth Group 1995 - 2006
Skills
Organizational..., Human Resources, Leadership, Succession Planning, Talent Management, Performance Management, Leadership Development, Employee Engagement, Talent Acquisition, Coaching, Onboarding, Workforce Planning
Education
Temple University - Fox School of Business and Management 1986 — 1989
MBA, Human Resource Management
Springfield College 1980 — 1984
BS, Therapeutic Recreation
UnitedHealthcare Independent Business OwnerQivanaOctober 2014 - Present
UnitedHealth Group May 2009 - Present
United Healthcare 2008 - Present
Skills
Insurance, Project Management, Healthcare, Wellness, Customer Service, Team Building, Strategic Planning, Entrepreneurship, Process Improvement
Education
Southern Connecticut State University
United Healthcare October 2001 - Present
Children's Medical Center 1998 - June 2001
Skills
Managed Care, Medicare, Health Insurance, HIPAA, Healthcare, Healthcare Management, Medicaid, Healthcare Information..., Hospitals, Provider Relations, Utilization Management, Insurance, Healthcare Consulting, Medical Billing
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1988
Marketing/Marketing Management, General
TakeCare Insurance Company, Inc. January 2014 - Present
TakeCare Insurance Company, Inc. August 2010 - Present
Xerox January 2010 - August 2010
United Healthcare September 2005 - January 2010
APAC Customer Services 2002 - 2005
Convergys Corporation 1991 - 2002
Skills
Healthcare, BPO, Process Improvement, Call Center, Performance Improvement, Vendor Management, Team Building, Call Centers, Employee Benefits, Change Management, CRM, Customer Satisfaction, Cross-functional Team..., Executive Management, Leadership, Team Leadership, Program Management, Management, Outsourcing, Insurance, Training, Contract Negotiation, Customer Service, Performance Management, Business Process..., Human Resources, Account Management, Strategic Planning, Budgets, Risk Management, Health Insurance, Coaching, Sales Management, Leadership Development, Employee Relations, Operations Management, Organizational..., Recruiting, Strategy, Business Analysis, Analysis, Project Management, Management Consulting, Benefits Administration, Medicare, Six Sigma, Health Policy, Managed Care, Data Analysis, HMO
Education
Southern Utah University 1991 — 1994
Bachelor of Science, Social Science composite
UnitedHealthcare June 2011 - Present
United Healthcare March 2010 - June 2011
WellPoint May 2007 - November 2009
Humana Inc 1999 - 2006
Skills
Vendor Management, Six Sigma, Operational Excellence, SDLC, Requirements Analysis, Project Management, Process Improvement, Business Process..., Software Project..., Visio, IT Strategy, Business Analysis, Business Process, Quality Assurance, SharePoint, PMP, Leadership
Education
University of Phoenix 2007 — 2009
MS, Accounting
Sardar Patel University 1993 — 1996
BE, Computer Science, Electrical Engineering
United Healthcare October 2002 - Present
Oxford Health Plans October 2000 - October 2002
Skills
Healthcare, Insurance, Employee Benefits, Customer Service, Customer Retention, Brokers, Leadership, Management, Marketing, New Business Development, Sales, Sales Management, Strategic Planning, Team Building, Coaching
Education
Southern New Hampshire University 1997 — 2001
Bishop Guertin 1993 — 1997
Kareo July 2014 - Present
gretchenbenes.com February 2009 - Present
T2C Top Tier Consulting November 2012 - January 2014
Devon & Devon Career Professionls August 2011 - November 2012
HireRight September 2009 - October 2010
Allergan April 2008 - February 2009
KTGY, Inc. October 2007 - March 2008
United Healthcare December 2004 - January 2007
VQ Orthocare October 2001 - June 2002
The Meyers Group February 1999 - February 2001
Skills
Talent Acquisition, Sourcing, Building Relationships, Training, Project Management, Networking, Social Media, Technical Recruiting, Sense of Humor, Linkedin, Youth Softball Coach, Fashionista :-), Core Barre Enthusiast, Dog Lover, Employee Relations, CRM, Personnel Management, Recruiting, Talent Management, Performance Management, Interviews, Leadership, Strategy, Organizational..., Consulting, SDLC, Screening, Human Resources, Social Networking, Hiring, Vendor Management, Executive Search, Applicant Tracking..., Staffing Services, Employee Benefits, Time Management, Management, Coaching, Management Consulting, College Recruiting, Sales, Marketing, Healthcare, Account Management, Dogs, Temporary Placement
Education
San Diego State University-California State University 1983 — 1987
BS, Criminal Justice
University of California, Irvine
Certificate, Human Resources Management
OptumHealth December 2007 - Present
United Healthcare February 2004 - December 2007
Aetna July 2001 - February 2004
Aetna March 1999 - July 2001
Prudential Health Care October 1992 - March 1999
Skills
Analysis, Data Warehousing, Access, Process Improvement, Strategic Planning, Visio, Business Analysis, Business Intelligence, Data Modeling, Requirements Analysis, Six Sigma, Healthcare, Data Analysis, SDLC, PowerPoint, Software Documentation, Requirements Gathering, Training, SharePoint, Crystal Reports, Healthcare Information..., Integration, Quality Assurance
Education
San Jacinto College
Computer Sceince
Radisphere National Radiology Group February 2014 - Present
Radisphere National Radiology Group February 2009 - Present
United Healthcare June 2004 - December 2008
Skills
Program Management, Healthcare, Strategy, Leadership, Healthcare Management, Hospitals, Six Sigma, Management, Radiology, Business Process, Quality Management, HIPAA, Healthcare Information..., Operational Excellence, Managed Care, Process Improvement, Medicaid, Medical Billing, Change Management, Strategic Planning
Education
Southern Connecticut State University 1987 — 1991
Bachelor, Psychology
WellPoint January 2014 - Present
WellPoint January 2010 - December 2013
WellPoint January 2010 - December 2010
United Healthcare October 2006 - February 2010
UnitedHealth Group April 2005 - October 2007
PacifiCare Dental & Vision October 2002 - April 2005
PacifiCare Health Systems 2000 - 2002
Deloitte Consulting May 1997 - January 2000
Investor's Business Daily 1993 - 1997
Skills
Cross-functional Team..., Strategy, Medicare, Health Insurance, Product Management, Start-ups, Strategic Planning, Business Planning, Business Development, Provider Relations, Leadership, Product Development, Product Marketing, Team Building, Management, Business Process, Enterprise Software, Executive Management, Forecasting, Health Policy, Healthcare, Managed Care, Market Research, Marketing, Marketing Strategy, Team Leadership, Program Management, Pricing, Training, Process Improvement, P&L Management, Sales
Education
San Diego State University-California State University 1991 — 1993
MBA
University of California, Davis 1983 — 1988
BA
Advocate Health Care September 2013 - Present
My Clean Energy, LLC May 2012 - June 2013
Xerox July 2011 - May 2012
Sears Holdings Corporation November 2009 - July 2011
Wyndham Vacation Ownership April 2008 - February 2009
LCEC April 2006 - March 2008
United Healthcare August 2002 - July 2004
W.W. Grainger 2000 - 2001
Ameritech 1996 - 2000
US Army 1987 - 1992
Skills
Call Center Development, IEX, eWFM, Cisco Technologies, RTA, Customer Satisfaction, Workforce Management, Customer Experience, Call Center, Process Improvement, Call Centers, Management, Training, Strategic Planning, Customer Service, Vendor Management, Analysis, Leadership, Customer Retention, Outsourcing, Cross-functional Team..., Operations Management, Team Building, Business Process..., Coaching, Team Leadership, Change Management, Employee Relations, Performance Management, Employee Engagement, Recruiting, Forecasting
Education
St. Ambrose University 1993 — 1995
BA, Business Administration, 3.5
St. Ambrose University 1993 — 1995
Bachelor's degree, Business Administration and Management, General
United Healthcare February 2012 - Present
United Healthcare December 2006 - February 2012
United Healthcare November 2001 - December 2006
Skills
Account Management, Client Services, Customer Service, Direct Sales, Sales Operations, Employee Benefits, Benefits Negotiation, Group Benefits, Health Insurance, Ancillary Insurance, Health Savings Accounts
Education
Southern New Hampshire University 1999 — 2001
MBA
Southern New Hampshire University 1995 — 1999
Bachelor of Science
United Healthcare May 2012 - Present
UnitedHealthcare Community Plan of Florida April 2011 - May 2012
UnitedHealthcare August 2010 - May 2011
OptumHealth New Mexico March 2009 - August 2010
Joint Commission Recources, Inc. August 2007 - March 2009
ValueOptions April 2005 - April 2007
Skills
Managed Care, Healthcare, Process Improvement, Health Insurance, Medicaid, Leadership, HIPAA, Healthcare Management, Nursing, Utilization Management, Hospitals, Healthcare Information..., Disease Management, Quality Improvement, EMR
Education
Skidmore College
BSN, Nursing Practice
Seton Hall University
MSN, Primary Healthcare of the Aged
UnitedHealthcare September 2011 - Present
United Healthcare January 1999 - August 2011
Skills
Business Objects, SDLC, Data Warehousing, ETL, Business Intelligence, System Administration, Cognos, Business Analysis, Enterprise Architecture, Integration
Education
Southern New Hampshire University 1984 — 1988
Bachelor, Marketing
LexisNexis June 2014 - Present
Newpage Corp April 2003 - June 2014
United Healthcare May 2001 - April 2003
UnitedHealthcare October 2000 - May 2001
Metropolitan Title Agency July 1999 - July 2000
Ohio Clear Title Agency June 1998 - July 1999
Skills
Analysis, Process Improvement, SAP, Six Sigma, Cross-functional Team..., B2B, JD Edwards, Microsoft Office, Salesforce.com, Data Analysis, Account Management, Subject Matter Experts, Mentoring, Pricing, Lean Manufacturing, Logistics, Sales, Purchasing, Customer Service, Coaching, Team Building, Marketing, Paper Industry
Education
Sinclair Community College 1991 — 2003
Communication & Culinary Arts
fairmont high school
HealthyWomen January 2009 - Present
Self-employed Freelance Writer; print and online media 2005 - Present
Freelance Writer May 2003 - Present
HealthyWomen.org 2015 - 2015
United Healthcare October 2012 - December 2012
EndlessBeauty.com 2010 - February 2011
Skills
Blogging, Magazines, Writing, Wellness, Lifestyle, Creative Writing, Health, Fitness, Profiles, Freelance Writing, Journalism, Newsletters, Feature Articles, Editing, Nutrition, Publications, Editorial, AP Style, Content Development, Marketing Copy, Proofreading, Copy Editing, Web Content, Copywriting
Education
Sarah Lawrence College 2003 — 2005
MFA, Writing
CUNY
United Healthcare
Skills
Account Management
Education
Seton Hall University 1994 — 1998
UnitedHealthcare February 2012 - Present
United Healthcare July 2008 - February 2012
EPB 2006 - 2008
Skills
Accounting, Internal Audit, Financial Analysis, Microsoft Excel, Management, Strategic Planning, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Project Management, Financial Modeling, Team Building, Internal Controls, Strategic Financial..., Customer Service
Education
Southern Adventist University 2009 — 2011
Master's degree, Finance and Financial Management Services
The University of Tennessee at Chattanooga 1996 — 2000
Accounting and Finance
United Healthcare January 2003 - Present
PacifiCare of Texas January 2001 - January 2003
Harris Health Plan 1999 - 2001
HealthSouth 1992 - 1998
Skills
Network Development, Provider Relations, Managed Care, Medicare, Healthcare Industry, HMO, Health Insurance, PPO
Education
Sam Houston State University
United Healthcare October 2005 - Present
Charlie Norwood VA Medical Center February 2005 - November 2005
Trinity Hospital of Augusta GA (Formerly St. Josephs Hospital) July 2004 - February 2005
Education
Walden University 2007 — 2010
PHD, Epidemiology
Walden University 2005 — 2007
MSN, Nursing
South Carolina State University 2001 — 2003
BSN, Nursing
Western Illinois University 1991 — 1997
MsEd, Science Education/Curriculum Development & Instruction
Western Illinois University 1981 — 1983
BS, Medical Biology/Biochemistry
Carl Sandburg Community College 1979 — 1981
AA, College Transfer/Chemistry
SandCastle Private School January 2011 - Present
SandCastle Private School March 2007 - Present
United HealthCare October 2005 - October 2006
AT&T Call Center May 2001 - March 2005
Skills
Lesson Planning, Early Childhood..., Classroom Management, Classroom, Elementary Education, Curriculum Design, Curriculum Development, Teaching, Literacy, Special Education, Tutoring, Differentiated...
Education
Southeast Missouri State University
St. Louis Community College
Neudesic August 2014 - Present
Capital Bank & Trust April 2006 - August 2014
United Healthcare 2005 - 2006
PacifiCare Behavioral Health June 1999 - December 2005
St. Jude Medical Center 1995 - 1999
First Strategic Group 1990 - 1995
Skills
Business Intelligence, Process Improvement, Business Analysis, HIPAA, Visio, Interviews, SDLC, Marketing, Customer Service, Project Management, Agile Methodologies, Data Analysis
Education
San Diego State University-California State University 1984 — 1989
Rolling Hills High School 1980 — 1984
United HealthCare Regulatory SpecialistOxford Health Plans1994 - Present
Skills
Health Insurance, Healthcare, Insurance, Claim, Software Documentation, Underwriting, Process Improvement
Education
Southern Connecticut State University 1988 — 1992
PinnacleCare March 2008 - Present
MHN/Healthnet May 2000 - October 2007
MHN 2001 - 2007
Health Net 2001 - 2007
Healthnet/MHN 2001 - 2007
Health Net - MHN 2001 - 2007
United Healthcare January 1993 - May 2000
Skills
Clinical Supervision, Performance Management, Medicaid, HIPAA, Healthcare, Healthcare Consulting, Health Insurance, Clinical Research, Psychology, Psychotherapy, Treatment, Coaching, Wellness, Disease Management, Behavioral Health, Family Therapy, Program Development, Managed Care, Utilization Management, Supervisory Skills, Call Centers, Medicare, Healthcare Management, Provider Relations, Community Outreach, Crisis Intervention, Public Speaking, HMO, Adolescents, Counseling Psychology, Mental Health Counseling, Mental Health, CBT, Program Management, Fundraising, Healthcare Information..., Social Services, Group Therapy, Strategic Planning, Case Managment, Nutrition, Leadership, Hospitals, Inpatient, Motivational..., Customer Service, Training, Microsoft Word, Nonprofits, Teaching
Education
Smith College 1983 — 1985
MSW, Clinical Social Work
University of California, Berkeley 1977 — 1982
Aegis Resources, Inc. January 2011 - Present
LegalShield formerly Pre-Paid Legal Services, Inc. March 2006 - Present
United Healthcare September 2010 - August 2014
Skills
Small Business, Training, Employee Benefits, Strategic Planning, Legal Assistance, Sales, Public Speaking, Insurance, Identity Theft, Coaching, Legal Service, Marketing, Contract Negotiation, Microsoft Office, Health Insurance, Business Networking, Team Building, Customer Service, Entrepreneurship, Social Networking, Home Based Business, Outlook, New Business Development
Education
Southern Illinois University, Carbondale 1985 — 1987
Bachelor's degree, Business Administration and Management, General
Southern Illinois University, Carbondale 1985 — 1987
Bachelor of Science (B.S.), Business Administration and Management, General
United Healthcare 2008 - Present
UnitedHealthcare 2008 - Present
UnitedHealthGroup 2007 - Present
UnitedHealth Group March 2006 - Present
Skills
Medicare, Medicaid, Process Improvement, Network Development, Provider Relations, Vendor Management, Business Process..., Account Management, Workforce Management, Insurance, Healthcare, Healthcare Industry, HMO, Data Analysis, Employee Benefits, Cross-functional Team..., Health Insurance, Call Centers, Managed Care
Education
Southern Illinois University, Edwardsville
Retired and enjoying it! September 2013 - Present
United Healthcare April 2008 - September 2013
Toastmasters International 1990 - August 2011
Actuaries' Club of Hartford and Springfield June 2009 - May 2010
Sun Life Financial June 2007 - January 2008
Genworth Financial January 2001 - June 2007
Genworth Financial 2000 - 2007
The Phoenix Companies June 1984 - April 2001
Phoenix Home Life 1984 - 2000
Aetna 1981 - 1984
Skills
HIPAA, Insurance, Health Insurance, Employee Benefits, Process Improvement, Data Analysis, Analysis, Project Management, Business Analysis, Management, Leadership, Business Process..., Human Resources, Business Process, Strategy, Healthcare, Training, Vendor Management, Team Building, Program Management, Change Management
Education
University of New Hampshire 1969 — 1973
M.S., Mathematics
Smith College 1965 — 1969
BA, Mathematics
Glen Cove High School 1961 — 1965
Mathematics, Science, Latin, and everything else!
A1 Reputation February 2012 - Present
MarkMonitor August 2008 - August 2011
The Regence Group November 2006 - January 2008
United Healthcare April 1999 - June 2006
State Compensation Insurance Fund October 1995 - October 1997
State Compensation Insurance Fund 1991 - 1995
Skills
Data Analysis, Financial Risk, Account Management, Key Account Management, Keyword Research, Internet, Marketing Strategy, Competitive Analysis, Market Analysis, Reputation Marketing, Online Advertising, Online Marketing, Customer Service, Marketing, Analysis, Sales, Team Leadership
Education
San Francisco State University
Bachelor of Arts (BA), Economics
United Healthcare June 2009 - Present
United Healthcare May 2008 - February 2010
United Healthcare/Oxford Health Plans March 2002 - April 2008
Oxford Health Plans 1999 - 2001
Oxford Health Plans January 1998 - December 1999
Skills
SDLC, Disaster Recovery, IT Operations, Visio, HIPAA, Vendor Management, XP, Access, Team Leadership, SharePoint, IT Management, Process Improvement, Servers, Unix, Software Documentation, Business Analysis, Program Management
Education
Southern Connecticut State University 1989 — 1995
United Healthcare November 2003 - Present
UICI Marketing 1998 - 2003
National Motor Club April 1989 - February 1999
Skills
Insurance, Health Insurance, Underwriting, Disability Insurance, Employee Benefits
Education
Southern Methodist University - Cox School of Business 1995 — 1996
EMBA
Texas Christian University - M.J. Neeley School of Business 1981 — 1984
BBA, Acounting
CVS(Trizetto) January 2012 - Present
Blue Sheild/Regence(Trizetto) January 2011 - January 2012
Blue Sheild of California(Trizetto) October 2010 - January 2011
Sava Senior Care September 2009 - September 2010
PharMerica 2006 - 2009
United Healthcare 2001 - 2006
Methodist Healthcare 1999 - 2001
Aetna 1997 - 1999
Education
Southern Methodist University 2000 — 2001
Completed Unix/Solaris 7 and Oracle 8 programs
University of Houston 1989 — 1993
BS, Computer Science
United Healthcare February 2006 - Present
John Deere Health November 1992 - February 2006
Skills
Business Analysis, Requirements Analysis, Process Improvement, Requirements Gathering
Education
St. Ambrose University 1990 — 1991
BA, Computer Information Systems
Black Hawk College 1987 — 1989
AA, Computer Science
Contractor at Apple Inc. June 2015 - Present
Blue Shield of California June 2011 - April 2013
Blue Shield of California July 2007 - June 2011
United Healthcare June 2006 - July 2007
PacifiCare Health Systems July 2003 - June 2006
Skills
Process Improvement, Cross-functional Team..., Analysis, Data Analysis, Business Analysis, Management, Health Insurance, Project Management, Competitive Analysis, Healthcare, Product Management, Managed Care, Analytics, Product Development, Software Development, Insurance, Healthcare Information..., Strategic Planning, Health Care Reform, Data Management, Product Design, Databases, Operational Streamlining, Integration
Education
Santa Clara University - Leavey School of Business 2008 — 2011
Masters, Business Administration
University of California, Los Angeles 1998 — 2003
Bachelor of Science, Mathematics of Computation
ACIST Medical Systems March 2009 - May 2011
MTS Systems Corporation October 2007 - March 2009
United Healthcare December 2005 - October 2007
Aerotek (Contract Engineering)\ Guidant, St Paul, MN April 2005 - December 2005
Seagate Technology March 2001 - April 2005
FUJI AMERICA CORPORATION May 1993 - March 2001
US Navy January 1989 - May 1993
Skills
Six Sigma, Cross-functional Team..., Root Cause Analysis, Continuous Improvement, Manufacturing, Design of Experiments, Quality Assurance, Process Improvement, Quality Management, Minitab, FDA, Product Development, ISO, Testing, Program Management, Validation, Engineering, R&D, Software Documentation, Measurement and..., Microsoft Office, Quality System, Medical Devices, CAPA, Manufacturing..., Project Management, Lean Manufacturing, FMEA, Visio, Injection Molding, Quality Auditing, Manufacturing..., Business Process..., Analysis, Change Management, Operational Excellence, ISO 13485, Microsoft Excel, Access, Performance Dashboards, Excel Dashboards
Education
Southern Illinois University, Carbondale 1999 — 2003
UnitedHealthCare March 2015 - Present
UnitedHealthCare December 2013 - Present
UnitedHealthcare March 2012 - December 2013
UnitedHealthCare December 2009 - March 2012
UnitedHealthCare September 2007 - December 2009
United HealthCare January 2005 - September 2007
Oxford Health Plan January 2004 - January 2005
Oxford Health Plan January 2002 - January 2003
Oxford Health Plan January 2001 - January 2002
Skills
Cross-functional Team..., Leadership, Strategic Planning, Management, Strategy, Account Management, Process Improvement, Program Management, Vendor Management, Team Building, Customer Service, Performance Management, Team Leadership, Sales Management, Health Insurance, Business Analysis, Insurance, Budgets, Negotiation, Operations Management, Project Management, Customer Satisfaction, Call Centers, Sales, Employee Benefits, Healthcare, Recruiting, Team Management, Change Management, Managed Care, Marketing, Employee Relations, Business Process..., Coaching, Sales Operations, Healthcare Management, Analysis, Inventory Management, Data Analysis, Business Process, Project Planning, Relationship Building, Microsoft Excel, Claim, Business Planning, Healthcare Industry, Customer Experience, Leadership Development, Medicare, BPO
Education
Southern New Hampshire University 2014 — 2016
Southern New Hampshire University
Bachelor's Degree, Business Administration and Management, General
McKesson July 2014 - Present
Parkland Hospital February 2014 - July 2014
Parkland Hospital June 2013 - February 2014
Parkland Hospital June 2011 - September 2011
United Healthcare August 2010 - June 2011
Cigna August 2007 - July 2009
Cigna October 2005 - August 2007
Skills
Training, Team Building, Program Management, Coaching, Healthcare, Quality Assurance, Process Improvement, Auditing, Access, Data Analysis, Strategic Planning, Healthcare Information..., Budgets, Time Management, Leadership, Policy, Healthcare...
Education
University of Maryland University College 2010 — 2013
Dual Master's, Healthcare Administration & Business Administration
Southern Methodist University 1996 — 2000
B.A., Psychology
Madera County Public Health Department March 2011 - Present
United Healthcare August 2005 - August 2007
Kerman Chiropractic Center 1991 - 2005
Skills
Disease Management, Nutrition, Wellness Coaching, Nutritional Counseling, Health Education, Healthcare, Wellness, Rehabilitation, Prevention, Chronic Illness, Treatment, Wellbeing, Sports Injuries, Customer Service
Education
Southern California University of Health Sciences 1982 — 1985
MS/DC, Chiropractic
Santa Clara University 1978 — 1981
United HealthCare January 2014 - Present
UnitedHealth Group January 2012 - Present
UnitedHealth Care August 2011 - January 2013
UnitedHealth Group 2006 - October 2011
Holy Cross Hospital 1996 - 2005
Skills
Health, Leadership Development, Employee Relations, Coaching, Talent Management, Healthcare, Medicare, Managed Care, Leadership, Management, Training, Healthcare Management, Process Improvement, Call Centers, Employee Training, HIPAA, Health Insurance, Insurance, Employee Benefits, Healthcare Information..., Strategy, Change Management, Strategic Planning, Team Building, Business Strategy, Vendor Management, Medicaid, Performance Improvement, Program Management, Provider Relations
Education
San Francisco State University
BS, Health Care Administration
SICK, Inc. February 2014 - Present
SICK, Inc. 2013 - Present
Allied Waste December 2008 - 2012
Target September 2007 - September 2008
McKesson Provider Technologies February 2007 - September 2007
Mercer Health & Benefits May 2005 - February 2007
United Healthcare October 2002 - April 2005
American International Group August 1996 - May 2002
Skills
Leadership Development, Team Building, Coaching, Change Management, Cross-functional Team..., Vendor Management, Management, Program Management, Team Leadership, Project Management, Customer Service, Negotiation, Marketing, Budgets, Event Planning, Contract Negotiation, Workforce Planning, Diversity & Inclusion, FMLA, Deferred Compensation, Human Resources, Talent Management, Organizational..., Operations Management, Training, Employee Benefits, HR Policies, Interviews, New Hire Orientations, Sourcing, Policy, Applicant Tracking..., Labor Relations, Personnel Management, HRIS, Organizational..., Union Avoidance, Consulting, Benefits Administration, Change, HR Consulting, Strategy, Conflict Resolution, Employment Law, Employee Handbooks, College Recruiting, Payroll, Temporary Placement, Onboarding, Performance Management
Education
University of Phoenix 2001 — 2003
MBA, Organization Management
Sam Houston State University 1993 — 1996
BBA, Mangement/HR
UnitedHealth Group July 2015 - Present
Magellan Health Services August 2012 - July 2015
Magellan Health Services January 2010 - September 2012
Yale Medical Group - Yale School of Medicine - Yale University August 2008 - January 2010
United Healthcare August 2001 - August 2008
United Healthcare November 2003 - February 2006
Education
Southern Connecticut State University 1995 — 1999
BA, Mathematics
Accountemps March 2009 - October 2009
On-Line Systems, Inc May 2008 - August 2008
On-Line Systems, Inc. February 2008 - April 2008
Unisource Worldwide, Inc. May 2006 - September 2007
Unisource Worldwide, Inc. September 2004 - May 2006
The Systems Group July 2003 - October 2003
Computer Alliance, LLC March 2002 - October 2002
United HealthCare January 1998 - February 2002
The Systems Group October 1996 - January 1998
CIGNA Retirement and Investment Services 1994 - 1996
Skills
Manufacturing, Testing
Education
Springfield Technical Community College 1970 — 1971
None, Business Managment
United Health Care 1989 - Present
United Healthcare 1987 - Present
Education
Santa Ana College 1984 — 1986
Argus Health Systems July 2008 - Present
DST Output 1999 - 2008
Cap Gemini January 2000 - 2001
Cap Gemini Ernst & Young November 1997 - December 1999
United Healthcare October 1993 - March 1997
Meridian Enterprises November 1989 - October 1993
Skills
Endevor, DB2, JCL, VSAM, CICS, COBOL, TSO, Unix, Mainframe, SQL, Endeavor, Relational Databases, Business Analysis, Fileaid, Testing, ETL, Easytrieve, Software Documentation, Requirements Gathering, MVS, IBM Mainframe, Data Warehousing, Visio, Database Design, Requirements Analysis, Databases, SDLC, Systems Analysis, Software Development, Data Modeling, Unix Shell Scripting, Agile Methodologies, SQL Tuning, Business Requirements, AIX, COBOLII, Quality Center, Data Architecture
Education
Southeast Missouri State University 1985 — 1988
United Healthcare Sr. Director of OperationsUnited Behavioral Health2004 - Present
Education
San Diego State University-California State University 1997 — 1999
MBA
University of California, Los Angeles 1982 — 1985
Salesforce.com November 2008 - Present
Teledata Technology Solutions October 2005 - November 2008
Autodesk October 2005 - November 2008
Teledata Technology Solutions (TTS Consulting) 2007 - 2008
Cognizant Technology Solutions 2004 - 2005
United Healthcare 2004 - 2005
MeridianIQ 2001 - 2004
Infosys Technologies Ltd 1999 - 2004
Skills
SOAP, AJAX, EJB, Agile Methodologies, JSON, Struts, Java Enterprise Edition, RDBMS, Java, Business Intelligence, MySQL, Oracle
Education
San Jose State University 2006 — 2009
MS, Software Engineering
Sri Venkateswara College of Engineering
Bachelor of Engineering
United Healthcare September 2007 - Present
Education
Southern Oregon University 2003 — 2006
B.S., Business Management
Medtronic July 2014 - Present
Medtronic November 2007 - Present
United Healthcare November 2006 - November 2007
Los Alamos Laboratory May 1996 - January 2006
Qwest Communications 2006 - 2006
Skills
Intrusion Detection, Data Privacy, Internet Security, Information Security, Network Security, Disaster Recovery, Security, CISSP, Computer Security, Unix, Enterprise Architecture, Information Security..., Firewalls, Software Development, Governance, Networking, Program Management, Project Management, Cross-functional Team..., Process Improvement, Integration, IT Strategy, Testing, Leadership
Education
Santa Fe University of Art and Design 1998 — 2002
BSCS, Computer Science
The University of New Mexico 1995 — 1998
UnitedHealthcare July 2010 - Present
United Healthcare May 2008 - July 2010
triangle credit union 2004 - 2008
bank of new hampshire 2000 - 2004
highlander inn 2000 - 2001
Skills
Employee Benefits, Hospitality, Healthcare Industry, Insurance, Retail Banking, Retail, Purchasing Supplies, Customer-focused, Customer Satisfaction, Customer Service, Subject Matter Experts
Education
Southern NH University 2001 — 2004
Bachelor's degree, Business Administration and Management, General
manchester memorial hs 1991 — 1995
bs, business
United Healthcare July 1995 - Present
Skills
Health Insurance, Underwriting, Financial Modeling, Insurance, Reinsurance
Education
Salve Regina University 1991 — 1995
BS, Mathematics
Aetna Better Health September 2013 - Present
HCSC - BCBSIL September 2008 - June 2013
United Healthcare 2004 - 2008
Amerigroup 2000 - 2004
BCBSMI 1985 - 1999
Skills
Health Insurance, Medicaid, Managed Care, Medicare, Health Policy, Healthcare Management, Disease Management, Utilization Management, Healthcare Consulting, Healthcare Industry, Healthcare, Insurance, Hospitals, CRM, HIPAA, Provider Relations, Network Development, Quality Improvement, Healthcare Information..., EHR, Informatics, EMR
Education
St. Clair Co. College 1977 — 1979
AD, Nursing - RN
Spring Arbor University
BA, Health Care Management
Aetna March 2012 - Present
Aetna June 2008 - March 2012
United Healthcare July 2004 - June 2008
Oxford Health Plans April 1993 - July 2004
Skills
Health Insurance, Insurance, Managed Care, Visio, Vendor Management, Process Improvement, Medicare, Business Requirements, HIPAA, Medicaid, Program Management
Education
Southern Connecticut State University 1988 — 1992
BS, Liberal Studies
UnitedHealthcare November 2009 - Present
United Healthcare November 2007 - November 2009
Skills
Data Warehousing, ETL, Data Modeling, SDLC, SSIS, Requirements Gathering, Visio, Business Objects, Erwin, Teradata, Business Requirements, Business Intelligence, SSRS, Business Analysis, SQL, DB2, T-SQL, Crystal Reports, SAS, Microsoft SQL Server
Education
St. Ambrose University 2002 — 2004
Master of Information Technology Management, IT Management
Western Illinois University 1997 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Western High School
Diploma
United Healthcare RNUnited HealthcareApril 2007 - Present
Education
Seattle Pacific University 1997 — 1999
BSN, Nursing
United Healthcare August 1997 - June 2012
Skills
Medicaid, Health Insurance, Medicare, HIPAA, Data Analysis, Leadership, Insurance, Claim, Strategic Planning, Healthcare Information..., Program Management, Healthcare Management, Managed Care, Process Improvement, Healthcare, Customer Service, Health Policy
Education
Southwest Minnesota State University
Business, Sports Management
United Healthcare February 2015 - Present
Concentra Medical Centers May 2012 - January 2015
Concentra June 2004 - January 2015
Skills
Healthcare Management, Managed Care, Healthcare, Coaching, Wellness, Account Management, Cpr Certified, Marketing Strategy, Customer Service, Strategic Planning, Clinical Research, Team Building, Hospitals
Education
Ohio University College of Osteopathic Medicine 1995 — 2000
D.O.
Spelman College 1991 — 1995
Bachelor's degree, Biology
UnitedHealth Group February 1996 - Present
United Healthcare April 2005 - September 2011
Skills
Quality Assurance, Management, Process Improvement, User Acceptance Testing, SDLC, Visio, Website Administrator
Education
University of Phoenix 2012 — 2013
Master's degree, Business Administration and Management, General
Southern Wesleyan University 2004 — 2008
MBA, BUSINESS ADMIN
Southern Wesleyan University 2004 — 2006
Bachelor's degree, Business Administration and Management, General
United Healthcare May 2004 - Present
VisualMediaWorx January 1995 - May 2004
Ingenius April 1994 - December 1994
Skills
User Interaction, Mobile Web Design, Graphic Design, Video Editing, Video Production, Technical Writing, Instructional Systems..., Distance Learning, Project Management, HTML, CSS, JavaScript, Photoshop, Web Design, Leadership, Interaction Design, Content Management, Public Speaking, Video, Social Media Marketing, User Interface, Flash, Website Development, Dreamweaver, WordPress, User Interface Design, Graphics, SEO, Adobe Creative Suite, Multimedia, Illustrator, Creative Direction, Art Direction, Web Development, Social Media
Education
University of Houston 1987 — 1992
Bachelor of Applied Science (BASc), Computer Based Education
San Jacinto College 1986 — 1987
Associate of Arts (A.A.), Businss
United Healthcare January 2008 - Present
Centene Corporation August 2007 - January 2008
Independent Consultant - Healthcare September 2006 - January 2008
Dell Perot Systems 2004 - 2006
Education
Shenandoah University 1973 — 1977
BME, Music
Neopost, USA April 2010 - Present
Viant February 2009 - December 2009
United Healthcare 2007 - 2008
United Healthcare 2007 - 2008
ConnectiCare March 2002 - December 2006
HealthNet, Inc 1999 - 2001
Physicians Health Services 1997 - 1999
HealthNet, Inc. 1992 - 1999
CHCP 1980 - 1989
Education
Southern New Hampshire University
B.S., Human Services
Towers Watson June 2002 - Present
PatientPoint/Mahathi Software January 2008 - December 2010
Arthur Andersen LLP February 1996 - May 2002
United Healthcare July 1991 - January 1996
Skills
Employee Benefits, Human Resources, Strategy, Leadership, Organizational Design, Management Consulting, Acquisition Integration, Healthcare, Talent Management, Management, HR Transformation, Business Process...
Education
Southern Methodist University - Cox School of Business 1998 — 2000
MBA
Vanderbilt University 1987 — 1991
BA, Mathematics, Business Administration
State Farm November 2012 - Present
U.S. Navy Reserve October 2005 - Present
United Sates Navy Reserves October 2005 - Present
Conexis Solutions May 2008 - April 2012
United Healthcare October 2002 - December 2006
United Healthcare October 2002 - December 2006
IBM Corporation January 1999 - January 2001
CIGNA Integrated Solutions January 1998 - January 1999
Chubb Group of Insurance Companies January 1997 - January 1998
Intracorp a division of Cigna January 1995 - January 1997
Skills
Analysis, Cross-functional Team...
Education
University of Phoenix 2001 — 2003
MBA, Management
Southern University and Agricultural and Mechanical College at Baton Rouge 1989 — 1993
BS, Counseling
UnitedHealth Group August 2014 - Present
UnitedHealth Group July 2012 - July 2014
UnitedHealth Group October 2011 - July 2012
United Healthcare October 2005 - September 2011
United Behavioral Health January 2004 - September 2005
UnitedHealth Group January 2002 - December 2003
UnitedHealth Group August 1999 - December 2001
Skills
Data Warehousing, SDLC, Visio, Business Analysis, SharePoint, Process Improvement, Requirements Gathering, HIPAA, Business Intelligence, Requirements Analysis, SQL, Data Analysis, Access, Healthcare Information..., Microsoft SQL Server, Systems Analysis, Testing, Software Documentation, Quality Assurance, Vendor Management, Business Requirements, Business Process, MS Project, Software Project...
Education
San Francisco State University 1971 — 1975
Bachelor of Arts (B.A.), Sociology, 3.2 GPA
United Healthcare November 2008 - Present
Health Net March 1994 - October 2008
Skills
Sales Management, CRM, New Business Development, Medicare, Managed Care, Training, Health Insurance, Claim, Vendor Management, Healthcare, Management, Process Improvement, Sales, HIPAA, Sales Operations, Insurance, Strategic Planning, Brokers, Strategy, Medicaid, Business Process..., Cross-functional Team..., Project Management, Account Management, Customer Service, Recruiting, Call Centers, Employee Benefits, HMO
Education
Southern Connecticut State University 1976 — 1978
BA, foreign Language
UnitedHealth Group Executive AssistantKateLyn Building SystemsFebruary 2014 - Present
United Healthcare August 2005 - Present
Hanson Aggregates May 1996 - August 2004
Skills
Calendars, Administrative Support, Supplies, Spreadsheets, PowerPoint, Outlook, Expenses, Word, Event Management, Confidentiality, Excel, Microsoft Office, Microsoft Excel, Administrative..., Supervisory Skills, Team Building, Customer Service, Microsoft Word, Process Scheduler, Sales, Data Entry, Office Management, Employee Relations, Software Documentation, Budgets, Purchasing, Inventory Management, Concur, Travel Arrangements, Invoicing
Education
Scottsdale Community College
That's a Wrap! December 2006 - Present
N. Joi Events 2000 - 2008
United Healthcare 2000 - 2005
Skills
Negotiation, Fundraising, Sales Management, Customer Service, Team Building, Training, Account Management, Microsoft Office, Event Planning, Shopping Centers, Strategic Planning, Microsoft Excel, Recruiting, Employee Training, Management, Social Media, Onboarding, PowerPoint, Hiring, Marketing
Education
Strayer University (GA) 2010 — 2011
MBA, Hospitality and Tourism
Salisbury University 1991 — 1996
Bachelor of Social Work (BSW), Social Work
University of Maryland Eastern Shore 1991 — 1996
BS, Sociology
UnitedHealth Group DirectorUnitedHealthcare1996 - Present
United HealthGroup 1996 - Present
United Healthcare 1996 - Present
Blue Cross Blue Shield of Missouri 1994 - 1996
Skills
Disease Management, Managed Care, Health Insurance, Medicaid, Medicare, Healthcare, Healthcare Management, Program Management, Health Policy, HIPAA, Project Management, Quality Improvement, Healthcare Consulting, Healthcare Industry, Process Improvement, Healthcare Information...
Education
Southeast Missouri State University
BSN, Nursing
Webster University
MA, HealthServices Management
TX Dept of Aging and Disibilities April 2013 - Present
Senior Care Services December 2011 - November 2012
The Texas Department of Againg and Disibilities May 2009 - November 2011
Sunwest Management, Inc. August 2008 - April 2009
Trinity Medical Center January 2006 - July 2008
United healthcare 2004 - 2006
Aetna US Healthcare 2000 - 2004
Skills
Healthcare, HIPAA, Healthcare Management, Home Care, Hospitals, Inpatient, Managed Care, Management, Medicaid, Nursing, Performance Improvement, Accreditation, Rehabilitation, Medical Terminology, Healthcare Consulting, Health Education, Quality Improvement, Disease Management, Wound Care, Patient Advocacy, Utilization Management, Nursing Education, Healthcare Industry, Medicare, Elder Care
Education
Methodist Hospital School of Nursing 1990 — 1992
Diploma, Nursing
South Plains College 1989 — 1990
Nursing
Self Employed July 2015 - Present
Neighborhood Health Plan March 2010 - July 2015
Boston Seaport Toastmasters, Toastmasters International July 2014 - June 2015
HealthMarkets August 2007 - November 2008
Kaiser Permanente June 2006 - August 2007
AMERIGROUP March 2005 - April 2006
Anthem/Wellpoint December 2003 - March 2005
Oxford Health Plans March 2002 - December 2003
Oxford Health Plans (now United Healthcare) May 1999 - December 2003
United Healthcare 1998 - 1999
Skills
Process Improvement, Performance Management, Data Analysis, Leadership, Management, Strategic Planning, Team Building, Training, Healthcare, Medicaid, Risk Management, Software Documentation, Managed Care, HIPAA, Insurance, Medicare, Health Insurance, Policy
Education
Quantum Success Coaching Academy 2015 — 2016
Life Coach Certification
Keveny Memorial Academy 1972 — 1976
Southern New Hampshire University
Pursuing BA, Creative Writing major
United Healthcare June 2008 - Present
Stonington Institute August 2004 - April 2007
PatientCare, Inc. 2007 - 2007
Skills
Health Insurance, Healthcare Management, Healthcare, Network Development, Hospitals, HMO, PPO, Credentialing, Contract Negotiation, Data Analysis, Strategic Planning, Insurance, Contract Management
Education
University of New Haven 1986 — 1991
MBA, Marketing
Springfield College 1981 — 1985
Bachelor of Science (BS), Business
Pearl Carroll & Associates May 2013 - Present
Source Medical March 2008 - April 2013
Source Medical October 2006 - March 2008
United Healthcare July 2005 - October 2006
Education
Southern Connecticut State University 2004 — 2005
The University of Connecticut 1997 — 2003
Bachelor's
UnitedHealthcare August 2013 - Present
UnitedHealth Group - OptumInsight May 2011 - August 2013
TekSystems - Ingenix Consulting November 2010 - May 2011
United Healthcare March 2010 - November 2010
Blue Cross Blue Shield March 1999 - March 2010
Green Tree Financial (a/k/a Conseco) 1997 - 1999
Hennepin County Medical Center February 1996 - March 1998
U S WEST 1984 - 1989
Skills
SDLC, Data Warehousing, Vendor Management, Requirements Analysis, Quality Assurance, Analysis, Business Analysis, Project Management, Requirements Gathering, Business Requirements, Process Improvement, Software Documentation, Business Process, SharePoint, Visio, Leadership, Six Sigma, Management, User Acceptance Testing
Education
St. Catherine University
Information Management
St. Catherine University
Bachelor's degree
United Healthcare November 2014 - Present
USA Benefits Group November 2007 - Present
USA Benefits Group November 2007 - Present
Self employed insurance group 2007 - May 2009
Skills
Insurance, Life Insurance, Critical Illness, Disability Insurance, Health Insurance, Accident, Term Life Insurance, Brokers, Retirement Planning, Medicare, Health Savings Accounts, Underwriting, Accident Insurance, Life & Health Insurance..., Agents, Financial Planners, Individual Health..., Licensed Life & Health..., Dentistry, Vision Insurance, Liability
Education
Shippensburg University of Pennsylvania
Bachelor of Science (B.S.), Marketing
Southwest Gas Corporation October 2014 - Present
Southwest Gas Corporation October 2013 - Present
Southwest Gas Corporation 2007 - 2013
Southwest Gas Corporation 2001 - 2001
United Healthcare 1998 - 2001
United Healthcare 1997 - 1998
Skills
Analysis, Natural Gas, Energy, Risk Management, Process Improvement, Contract Management, Policy, Supervisory Skills, Budgets, Project Planning, Renewable Energy, Government, Program Management, Regulatory Affairs, Energy Efficiency, Project Management
Education
Southern Methodist University 1988 — 1995
B.A., Psychology
VHA Inc. 2015 - Present
Coldwell Banker Burnet 2001 - Present
Jack Jablonski BEL13VE in Miracles Foundation 2013 - Present
Minnesota Alliance for Patient Safety 2013 - 2015
Center for Diagnostic Imaging (CDI) 2012 - 2012
Institute for Clinical Systems Improvement 2008 - 2011
HBE Resources 2001 - 2008
PSINet 1999 - 2001
Marsh & McLennan Companies, Inc. 1998 - 1999
United Healthcare 1991 - 1998
Skills
Strategic Planning, New Business Development, Strategic Negotiations, Cross-functional Team..., Problem Solving, Operational Planning, Sales Presentations, Business Analysis, Key Account Management, Relationship Management, Mentoring, Contract Negotiation, Product Launch, Healthcare, Relationship Developer, Nursing Care, Disease Management, Management, Healthcare Consulting, Process Improvement, Business Development, Hospitals, Team Leadership, Healthcare Management, Managed Care, Strategy, CRM, Sales, Account Management, Leadership, Selling, Business Planning, Product Management, Analysis
Education
University of Minnesota-Twin Cities
MS
College of St. Catherine
BA, Nursing
KCI Medical June 2007 - Present
United Healthcare August 2005 - May 2007
Skills
Medical Devices, Events Coordination, Medical Education, Web Applications, Project Coordination, Microsoft Office 2007, Cardiology, Hospitals, Managed Care, Capital Equipment, Surgery, Critical Care, Orthopedic, Healthcare, Wound Care
Education
University of the Incarnate Word 2013 — 2015
Bachelor of Science Business Administration, Social Marketing/Marketing
San Antonio College
AAS, Business Administration
United Healthcare September 2010 - Present
United Healthcare May 2005 - September 2010
OXFORD HEALTH PLANS December 2000 - May 2005
Skills
Health Insurance, Insurance, Medicare, Underwriting, Managed Care, PPO, Brokers, Medicaid, Reinsurance, Health Policy, Property & Casualty..., Employee Benefits, Claims Management, Risk Management, Life Insurance, General Insurance
Education
Southern Connecticut State University 1988 — 1993
Bachelor of Science, Economics
Central High School 1984 — 1988
General Studies
St. Paul & Biddle Medical Associates/Pacific Rehab January 2013 - Present
Ocean Pines Chamber of Commerce November 2011 - January 2013
Atlantic General Hospital December 2008 - May 2011
Atlantic General Hospital April 2006 - December 2008
United Healthcare January 2004 - March 2006
Skills
Healthcare, Healthcare Management, Event Planning, Public Speaking, Public Relations, Insurance, Strategic Planning, Budgets, Marketing Strategy, Customer Service, Hospitals, Strategic Financial..., Social Media, Management, Newsletters, Sales
Education
Salisbury University - Perdue School of Business 2000 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Texas Workforce Commission November 2014 - Present
Texas Workforce Commission September 2014 - Present
Texas Workforce Commission September 2010 - Present
Texas Workforce Commission September 2009 - October 2010
Arbor Education/Rescare June 2008 - August 2009
Bending Oaks High August 2007 - May 2008
United Healthcare March 2005 - December 2006
Workplace Languages June 2005 - July 2005
Crestview Middle School August 2003 - May 2004
Riverview Gardens Hight School August 1999 - May 2001
Skills
Workforce Development, Policy, Employee Relations, Resume Writing, Government, Organizational..., Human Resources, Job Search, Performance Management, Job Search Strategies, Recruiting, Job Coaching, Career Development, Conflict Resolution, Policy Analysis, Career Counseling, EEO, Bilingual, Trainer, Employee Training, Case Managment, Project Planning, Job Descriptions, Training
Education
Southeast Missouri State University
Bachelor of Science, Spanish / Education
Southeast Missouri State University
Bachelor's degree, Spanish Language Teacher Education
United Healthcare June 2015 - Present
United Healthcare August 2010 - June 2015
Health Net May 1997 - March 2010
PHS 1996 - 1998
Skills
Medicare, Sales Operations, Sales, Customer Service, Retirement, Health Insurance, Managed Care, Insurance, Medicaid, Healthcare, HIPAA, Employee Benefits, HMO, Provider Relations, Claim, Process Improvement, Account Management, Call Centers, Leadership, Healthcare Industry, Health Savings Accounts
Education
Southern Connecticut State University 1985 — 1990
BS, Communications/Marketing
Ansonia High School 1981 — 1985
General Studies/ College Prep Courses
WestBay Community Action October 2011 - Present
Neighborhood Health Plan of RI October 2006 - August 2010
United Healthcare 2003 - 2006
Skills
Team Building, Strategic Planning, PowerPoint, Management, Grant Writing, Medicare, Medicaid, Health Insurance, Health Policy, Managed Care, HIPAA, SDLC, Insurance, Healthcare, Visio, Process Improvement, Healthcare Management, Healthcare Information...
Education
Simmons College - Simmons School of Management
Masters, Business Administration
University of Massachusetts, Amherst
BA Communications
Nimble Monkey Yoga August 2011 - Present
Interac April 2009 - April 2010
Interac January 2009 - March 2009
Ministry of Education, Japan August 2005 - July 2008
Orleans Parish Board of Education August 2003 - June 2005
United Healthcare September 2002 - June 2003
Skills
Team Leadership, Customer Service, Teaching, Insurance, English, Requirements Analysis, ESL, Japanese, Coaching, Organizational..., Public Speaking, Teaching English as a..., Editing, International Education, Curriculum Development, Social Media
Education
Smith College 1997 — 2001
BA, English Language and Literature
United Healthcare August 2011 - Present
BIOTONE Professional Massage and Spa Therapy Products October 2005 - May 2010
SunFX September 2006 - November 2007
FIT Design October 2002 - October 2005
TYC Genera Corporation September 2001 - October 2002
Aztec Recreation Center January 2000 - July 2000
Skills
Marketing Strategy, Direct Mail, Email Marketing, Direct Marketing, Market Research, Trade Shows, Marketing, Marketing Communications, Event Management, Online Marketing, Brand Development, Advertising, Social Media, B2B, Sales, Event Planning, Strategic Planning, New Business Development, Public Relations
Education
San Diego State University-California State University 1996 — 2000
BS, Business Administration, emphasis Marketing
Total Medical Management April 2010 - Present
United Health Care January 2009 - August 2011
UnitedHealth Group 2008 - 2010
United Healthcare 2008 - 2010
Unison/AmeriChoice 2001 - 2010
Unison Health Plan 2001 - 2008
Skills
Medicare, Insurance, Managed Care, Medicaid, Health Insurance, Healthcare, Call Center, Analysis, Leadership, HIPAA, Healthcare Industry, Healthcare Consulting, Claim, Policy, HMO, Health Policy, Strategic Planning, Process Improvement, Quality Improvement, Employee Benefits, Team Building, Healthcare Management, Healthcare Information..., Call Centers, Revenue Cycle, Hospitals, Contract Negotiation, Data Analysis, Physicians, Medicare Part D, Long-term Care, Executive Management, Utilization Management, Provider Relations, EHR, Claims Management, Medical Billing, Disease Management
Education
Siena College
BS, Mathematics
Inova Loudoun Nursing & Rehabilitation Center September 2010 - Present
Northern Virginia Training Center September 2002 - July 2007
United Healthcare September 2001 - September 2002
Shenandoah Memorial Hospital January 1999 - January 2000
Winchester Medical Center, Home Health January 1992 - January 1996
Education
National DDNA Educational Conference
Pri, Med Medical
Shenandoah University
Shenandoah University 1989 — 1992
Associate of Science Degree, Nursing
Graduate of the Nursing Leadership Institute of Virginia
National DDNA Educational Conference
National DDNA Educational Conference
Beth Israel Deaconess Medical Center January 2012 - Present
Partners HealthCare November 2004 - December 2011
Massachusetts General Hospital November 2004 - August 2011
United Healthcare May 2002 - September 2004
Blue Cross Blue Shield of Rhode Island April 2001 - May 2002
Humana/Choice Care April 1999 - February 2001
Children's Hospital Medical Center August 1995 - February 2001
Skills
Managed Care, Healthcare, Medicare, Case Managment, Hospitals, Inpatient, Medicaid, Clinical Research, Physicians, Medicine
Education
Salve Regina University 2001 — 2007
Master of Science, Health Services Administration
University of Cincinnati 1991 — 1995
Bachelor of Science, Nursing
The State of New Hampshire 2011 - Present
United HealthCare 2010 - 2011
City of Nashua, New Hampshire 2000 - 2004
Education
Southern New Hampshire University
Associate's Degree, Business Administration, 3.85/4.0
Berridge manufacturing October 2008 - Present
Wachovia, A Wells Fargo Company August 2007 - October 2008
Alliance Bernstein June 2007 - July 2007
Time Warner Cable May 2007 - June 2007
United Healthcare June 2006 - April 2007
JP Morgan Chase March 2005 - March 2006
Earthlink March 2003 - February 2005
Metro One Telecommunications March 2002 - August 2002
Best Buy August 2000 - April 2001
Skills
A+ Certified, Servers, Windows Server, Active Directory, Disaster Recovery, Team Building
Education
San Antonio College
Computer Science
University of Houston
Computer Science
United Healthcare February 2003 - Present
Prudential Financial November 2000 - January 2003
MetLife September 1995 - September 2000
MetLife September 1986 - August 1995
Skills
Underwriting, Managed Care, Health Insurance, Provider Relations, COBRA, HMO, Employee Benefits, Insurance, Account Management, Life Insurance, Strategic Planning
Education
Seton Hall University
Bachelor of Arts (B.A.)
TWO NIL June 2013 - Present
Consultant January 2011 - Present
United Healthcare January 2010 - July 2010
Costco Wholesale March 2008 - November 2008
RealtyTrac May 2005 - December 2007
Skills
Customer Service, Sales, Data Entry, ActionScript, Adobe Creative Suite, CCNA, Network Administration, Server 2000-2008, Databases, Windows, IT Operations, IT Strategy, IT Management
Education
Shasta College 2011 — 2012
Associate's degree, Computer and Information Systems-Network Concentration
BB&T-J. Rolfe Davis Insurance May 2014 - Present
Reliance Standard May 2001 - April 2014
The Hartford December 2004 - December 2006
United Healthcare 1997 - 2001
Skills
Accident, Disability Insurance, Health Insurance, Underwriting, Term Life Insurance, Brokers, Life Insurance, Insurance, Employee Benefits, Health Savings Accounts, Claim, COBRA, Long-term Care, Claims Management, Dentistry, Fixed Annuities, Group Insurance, Critical Illness, Benefits Administration, Voluntary Employee..., Health Care Reform, Universal Life, Self-funded, Flexible Spending...
Education
Seminole Community College 1990 — 1993
Associate of Arts (A.A.), General Studies
Lake Mary High School 1986 — 1990
High School Diploma
Quilters Ranch March 2008 - Present
United Healthcare March 1999 - December 2006
Skills
Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, PowerPoint, Data Entry, Sales, Access, Time Management, Administrative..., Marketing, Retail, Employee Benefits, Lotus Notes
Education
Marian High School 1960 — 1964
Marian High School
Southwestern College
United Healthcare 2003 - Present
Massachusetts Senior Care Association September 2011 - September 2013
Skills
Inpatient, Healthcare Management, EMR, Nursing, BLS, Critical Care, Healthcare, Acute Care, Managed Care, Hospitals, Medical/Surgical, Patient Safety, Nursing Education, Medicaid
Education
Simmons College Graduate Studies 1992 — 1994
MSN, Primary Health Care - Gerontological Nurse Practitioner
United HealthCare October 2000 - Present
Education
Southern Methodist University 1978 — 1980
Bachelor of Science (BS), Political Science and Government
City of Dayton Department of Planning and Community Development May 2013 - Present
City of Dayton September 1999 - September 2011
United Healthcare August 1994 - September 1999
Skills
Event Planning, Volunteer Management, Grant Writing, Public Speaking, Research, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Photoshop, Strategic Planning, Press Releases, Fundraising, Nonprofits, Community Outreach, Newsletters, Strategic Communications, Public Relations, Media Relations, Leadership
Education
Nettie Lee Roth High School 1972 — 1976
Sinclair Community College