UnitedHealthcare Company
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. CEO: David S. Wichmann (1 Sep 2017–) Headquarters: Minnetonka, Minnesota, United States Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealthcare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealthcare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
UnitedHealthcare Salaries. You can even request information on how much does UnitedHealthcare pay if you want to. Learn about salaries, pros and cons of working for UnitedHealthcare directly from the past employees.
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UnitedHealthcare Employees
Disney Parks Moms Panel January 2015 - Present
BabyCenter October 2013 - Present
Just is a Four Letter Word November 2003 - Present
BabyCenter July 2011 - Present
Procter & Gamble December 2012 - April 2013
Scandinavian Child January 2011 - September 2011
UnitedHealthcare February 2007 - February 2009
Calder and McWilliam January 2003 - February 2007
Skills
Writing, Web Content, Social Networking, Blogging, Publishing, Facebook, Copy Editing, Copywriting, Social Media, Editing, Social Media Marketing, Newsletters, Content Management, Creative Writing, Wordpress, Press Releases, Proofreading, Klout, Lifestyle Writing, WordPress, Content Development, Editorial, Freelance Writing, Publicity, Books, Feature Articles, Content Strategy, Blogger, New Media, Storytelling, Magazines, Publications, SEO copywriting, Media Relations
Education
North Carolina State University 2002 — 2005
Bachelor of Arts, Political Science
UnitedHealthcare September 2014 - Present
UnitedHealthcare February 2010 - September 2014
Sam’s Club May 2006 - November 2009
UnitedHealthcareHooksett June 2005 - January 2008
Oxford Health Plans February 2005 - June 2005
Oxford Health Plans October 2004 - February 2005
Sam’s Club 2002 - 2005
United States Marine Corps August 1987 - August 1999
Skills
Process Improvement, Training, Leadership, Data Analysis, Project Management, Databases, ASP.NET, Business Analysis, Software Documentation, Analysis, VBA, Quality Management, Project Planning, Customer Service, Inventory Management, Inventory Control, Microsoft Excel Expert, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Visio, Problem Solving, Microsoft Word, Microsoft Visual Studio, Microsoft Sharepoint, Human Resources, Coaching, Telecommunications, Merchandising, Health Insurance, Insurance, VB.NET, C#, HTML, Web Design, Microsoft Technology..., SDLC, Vendor Management, Business Process..., Quality Assurance, SharePoint, Visio, Access, Microsoft Excel
Education
Southern New Hampshire University 2014 — 2017
Master's Degree, Data Analytics
Southern New Hampshire University 2013 — 2014
Bachelor's Degree, Computer Information Technology, 3.883
New Hampshire Technical Institute 2011 — 2013
Applications Development, 3.98
UnitedHealthcare June 2010 - Present
UnitedHealth Group July 2006 - June 2010
UnitedHealth Group April 2005 - July 2006
UnitedHealth Group January 2003 - April 2005
Time Warner Cable February 2000 - October 2002
Time Warner Cable June 1997 - February 2000
Skills
Employee Benefits, Account Management, Insurance Agents, Sales Support, Database Management, Process Improvement, Sales Operations, Event Management, Customer Relations, Sales Management, Public Relations, Contract Negotiation, Health Insurance, Insurance Claims, Underwriting, Strategic Planning, Marketing Strategy, Marketing Communications, Direct Sales, Sales Process, Key Account Management, Insurance, Health Savings Accounts, HMO, Disability Insurance, Provider Relations, Life Insurance, Team Building, Claim, Benefits Administration, Self-funded, Open Enrollment, Change Management, Health Care Reform, Network Development, PPO, COBRA, Brokers, Customer Service, Managed Care, CRM, Sales, Management, New Business Development, Marketing, Forecasting, Business Planning, Call Centers
Education
National University 1989 — 1992
Bachelor of Business Administration, Marketing
Las Vegas Business College 1988 — 1991
Associate Degree, Management
University of Nevada-Las Vegas 1987 — 1989
Undergraduate, General
Tweet Pediatric Dentistry May 2014 - Present
Orono Dental Care January 2008 - May 2014
Long Lake Dental March 2007 - October 2007
UnitedHealthcare 2003 - 2004
Skills
Dentistry, Insurance, answering phones, Appointment Scheduling, Treatment Planning, Nitrous Oxide, Boost Whitening, Zoom Whitening, Pedodontic Prophies, Assisted Hygiene, OSHA Trainer, OSHA Record Keeping, Employee Training, Supply Ordering, Dental Implants, Digital Imaging, Accurate Record Keeping, Email, Microsoft Office, Softdent, Dentrix, Microsoft Excel, Microsoft Word, PowerPoint, Collections, Teamwork, Dependable Team Player, Dental Surgery, Dental Restoration, Radiation Safety, Healthcare, HIPAA, Patient Education, Cpr Certified, Chart, Training, Claim, Provider Relations, HMO, Healthcare Industry, Health Insurance, Patient Safety, Telephone Skills
Education
University of Phoenix 2009 — 2011
BA in Communications, 3.9
Lakeland Academy-Herzing College 2004 — 2005
Diploma in Dental Assisting, Dental Assisting/Assistant
Minnesota State University 2002 — 2003
General Studies
Normandale Community College
General Studies
UnitedHealthcare July 2007 - Present
Sodexho Campus Services October 2003 - June 2007
Skills
Health Insurance, Claims Resolution, Healthcare, Insurance, HIPAA, Marketing, Administrative..., Healthcare Industry
Education
Strayer University-North Carolina 2010 — 2014
MBA, Healthcare Administration
North Carolina Agricultural and Technical State University
Northern High School
Northern High School
UnitedHealthcare July 2013 - Present
UnitedHealthcare April 2012 - June 2013
Prometric June 2009 - March 2012
Fusion Logistics December 2008 - February 2009
Fusion Logistics April 2008 - December 2008
Caribou Coffee September 2007 - February 2008
Skills
Data Entry, Microsoft Office, Customer Service, Outlook, Training, Organizational Design, Research, Software Documentation, Program Management, Testing, Health Insurance, Stop Loss, Rating, Windows 7, Typing, Databases, Writing Skills, Critical Thinking, Attention To Detail, Business Correspondence, Remediation, Accounts Receivable, Training Skills, Organization, Filing, Teamwork, Call Centers
Education
St. Cloud State University 2005 — 2007
BA, Film Studies, Psychology
Normandale Community College 2002 — 2005
MN Transfer Curriculum, general studies
Washburn High School 1999 — 2002
HS diploma, International Studies
UnitedHealthcare December 2012 - Present
Marilynn Frank May 2012 - October 2012
Time Warner Cable January 2006 - January 2011
Dispatch Technicians January 1999 - January 2005
Lady Foot Locker January 1997 - January 1999
Skills
Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Visio, Customer Service, Management, Research, Customer Experience, Troubleshooting, Sales
Education
Evanston Township High School
Diploma
National American University
Blue Shield of California 2010 - 2014
Blue Shield of California 2008 - 2010
Blue Shield of California 2003 - 2008
UnitedHealthcare 2001 - 2003
EmblemHealth 1999 - 2001
Aetna September 1996 - March 1999
Skills
Program Management, Strategy, Managed Care, Leadership, Healthcare, Project Portfolio..., Change Management, Cross-functional Team..., Business Process..., Project Management, Strategic Planning, Business Analysis, Health Policy, Hospitals, Health Insurance, Vendor Management, Medicare, Team Leadership, Healthcare Information..., ACO, Clinical Programs, Provider Contracting, Provider Relations, Insurance
Education
New York University 2000 — 2003
MPA, Health Management and Finance
State University of New York at Buffalo 1992 — 1996
BS
Stanford University
Advanced Project Management Program
Project Management Professional (PMP)
Aetna March 2009 - Present
Aetna May 2008 - March 2009
UnitedHealthcare February 2004 - May 2008
AT&T Mobility November 2002 - February 2004
Skills
Microsoft Office, Mentoring, Training Delivery, Interviewing, Benefit Administration, Group Benefits, Medical insurance, Dental Insurance, Plan Design, Legislation, Claims Administration, Employee Benefits, Health Insurance, Claim Investigation, Performance Management, Team Building, Interviews, Analysis, Coaching, Benefits Administration, Business Planning, Leadership, Training, Insurance, Customer Service, Microsoft Excel, Employee Relations, Process Improvement
Education
North Carolina Agricultural and Technical State University 1998 — 2002
Bachelors, History
North Carolina Agricultural and Technical State University
Antioch Baptist Church February 2015 - Present
Apex School of Theology August 2011 - January 2015
Manasseh Baptist Church December 2004 - January 2015
Manasseh Baptist Church December 2004 - January 2015
Aon Consulting September 2004 - June 2005
UnitedHealthcare November 2003 - June 2004
Alltel Communications October 2000 - September 2001
Centura Bank and Central Carolina Bank September 1998 - May 2000
Education
United Theological Seminary 2011 — 2014
Doctor of Ministry, Leadership
Virginia Union University 2008 — 2011
Master of Divinity (M.Div.), Theology and Church Administration
North Carolina Central University
Business Administration
UnitedHealth Networks June 2013 - Present
Optum September 2011 - June 2013
UnitedHealthcare April 2007 - September 2011
ValueOptions March 2004 - April 2007
Skills
Healthcare Management, Provider Relations, Network Development, Contract Negotiation, Credentialing, HMO, Physicians, Healthcare, Provider Education, Health Insurance, Healthcare Industry
Education
New York University 1998 — 2002
Bachelor of Arts (B.A.), Anthropology
Nerium International July 2015 - Present
UnitedHealthcare November 2012 - May 2015
Select Medical October 2011 - October 2012
Grady Health System October 2010 - September 2011
Stormont-Vail HealthCare July 2007 - September 2010
Skills
Cardiology, Critical Care, EMR, Acute Care, PALS, Medical/Surgical, ICU, Healthcare Management, Microsoft Office, Patient Education, Healthcare, Leadership, Public Speaking, Inpatient, Patient Advocacy, EHR, Nursing, Hospitals, Clinical Research, Medical-Surgical, Patient Safety, Customer Service, BLS, ACLS, CPR Certified
Education
Neosho County Community College
Associate’s Degree, Registered Nursing/Registered Nurse
Presbyterian Healthcare Services January 2015 - Present
UnitedHealthcare April 2009 - January 2015
Goodwill Industries of New Mexico January 2008 - May 2009
Singh's Case Management Services November 2006 - December 2007
Alta Mira Specialized Family Services August 2001 - December 2006
Skills
Adolescents, Bilingual-English/Spanis..., Early Intervention, Traumatic Brain Injury, Developmental..., Medicaid, Medicare, Behavioral Health, Healthcare, Gerontology, Elder Care, Home Care, Case Management, Child Development, Geriatrics, Service Coordination, Family Services, Parenting Skills..., Community Outreach, Social Services, Program Development, Public Speaking
Education
New Mexico State University 1995 — 2000
Bachelor of Science (BS), Family and Consumer Sciences/Human Sciences
New Mexico State University
UnitedHealthcare April 2007 - Present
Tunheim Partners 1998 - 2000
Celleration, Inc. 1998 - 2000
Three Crown Import 1980 - 1986
Education
Normandale Community College 1986 — 1998
Administrative Assistant and Secretarial Science, General
Black Dawg Sealcoat May 2010 - Present
Insight Global Consulting Group, Inc. August 2009 - November 2009
Express Employment Professionals March 2009 - June 2009
Charles George Companies April 2008 - January 2009
Alicare Medical Management October 2007 - January 2008
The Davis Companies January 2007 - September 2007
UnitedHealthcare August 2005 - October 2006
White Directory Publishers November 2003 - May 2005
Skills
Customer Service, Sales, Team Building, Sales Operations, Management, Superior Computer Skills, Recruiting, Budgets, Payroll, Microsoft Office, Management Skills, Timely Decision Making, Outlook, Fast-paced, Lead Generation, Social Media Marketing, Facebook, Motivated self-starter, Highly motivated..., Financial Analysis, Client Rapport, Microsoft Excel, Legal Research, Legal Writing, Paralegals, Legal Assistance, Process Improvement, Customer Retention, Supply Management, Time Management, Accounts Payable, Account Reconciliation, Cash Flow Analysis, Monthly Close Process, Vendor Managed Inventory, Vendor Relationship...
Education
Mount Washington College 2012 — 2014
Associate of Science (A.S.), Paralegal
Nashua Sr. HIgh 1989 — 1991
High School Diploma, English Language and Literature, General
Optum June 2015 - Present
OptumHealth January 2012 - June 2015
UnitedHealthcare October 2008 - January 2012
UnitedHealthcare October 2006 - October 2008
Skills
Business Analysis, Business Process, Health Insurance, Business Process..., Microsoft Excel, Visio, Customer Service, Microsoft Office, Account Management, PowerPoint, Business Requirements, Process Improvement, Healthcare, Management, Team Building, Project Management, Data Analysis, Databases
Education
Normandale Community College
AAS, Business Management
UnitedHealthcare September 2014 - Present
UnitedHealthcare 2008 - August 2014
United Healthcare 2004 - 2008
Brookhaven Memorial Hospital Medical Center 2000 - 2004
Health Plan Association of NY 1998 - 2000
Aetna 1996 - 2000
US Healthcare 1994 - 2000
Private Practice 1983 - 1994
Allen Pavillion 1990 - 1992
Empire BCBS 1987 - 1989
Skills
DRG, Managed Care, Utilization Management, Disease Management, Healthcare Information..., Healthcare Consulting, Medicine, Credentialing, Family Medicine, Provider Relations, Medicaid, Healthcare Management, Medicare, Healthcare Industry, Physicians, Health Policy, EMR, Healthcare, Health Insurance, Quality Improvement, Network Development, NCQA, HMO, Hospitals
Education
DeWitt Clinton HS 1969 — 1972
New York University
Universidad Autónoma de Guadalajara
Hispanic Brotherhood of Rockville Centre, Inc. February 2013 - Present
UnitedHealthcare May 2012 - February 2013
S.T.R.O.N.G. YOUTH, INC. May 2004 - February 2012
Uniondale Community Council, Inc. May 2004 - December 2006
Lawrence N. Rogak, LLC April 2002 - May 2004
Skills
Phone Etiquette, Administrative Support, Supervisory Skills, Multitasker, Highly Adaptable, Microsoft Office, Mac OS X, Windows, Fiscal Management, Budgeting, Contract Management, Bilingual-Spanish, Calm Under Pressure, Event Planning, Coordinating Special..., Internet Research, Writing, Project Support, Office Management, Budgets, Administrative..., Calm, Contract Negotiation, Adaptation, Online Research, Social Networking, Marketing, Program Management, Customer Service, Management, Proposal Writing, Grants, Time Management, OS X, Fiscal Policy
Education
St. John's University, NY 2000 — 2002
BA, Communication Arts, Business Minor
Nassau Community College 1997 — 1999
AA, Media
UnitedHealthcare May 2005 - Present
Verizon May 2003 - June 2005
Lucent Technologies 1996 - 2003
AT&T March 1996 - November 1996
Prudential Insurance January 1993 - July 1996
Skills
SDLC, Requirements Analysis, Software Project..., Unix, User Acceptance Testing, Agile Methodologies, Visio, PMP, System Testing, Quality Center, Software Quality..., Testing, Integration, SQL, SharePoint, Systems Analysis, Business Analysis, Requirements Gathering, Vendor Management, Data Warehousing, Resource Management, Business Requirements, PMO, IT Strategy, Solution Architecture, Agile Project Management, Management, Quality Assurance, HP Quality Center, Test Management, Test Planning
Education
New York University
Certified Private School Teacher
ICCS, New York, NY
Computer Programming
Mangrove Marina May 2015 - Present
UnitedHealthcare March 1999 - April 2015
Stock Building Supply January 1997 - March 1999
Healthsource North Carolina April 1992 - November 1996
Skills
Customer Service, Strategic Planning, Microsoft Excel, Microsoft Office, Outlook, Healthcare, Microsoft Word, Public Speaking, Product Development, Training, Team Building, PowerPoint, Employee Benefits, Process Improvement, Customer Satisfaction, Operations Management, English, Windows, Event Planning, Event Management, Employee Training, Account Management, Key Account Development, Salesforce.com, Social Media, Marketing, Insurance, Project Management, Health Insurance, Social Media Marketing
Education
North Carolina State University 1986 — 1990
Bachelor of Science (B.S.), Zoology/Animal Biology
UnitedHealthcare August 2012 - Present
Kate Lloyd VO January 1991 - Present
Operations Training and Development, UnitedHealthcare March 2009 - August 2012
UnitedHealthcare June 2008 - March 2009
UnitedHealthcare September 2004 - June 2008
Advertising and Sales Performance Consultant Group, Mark Ross Enterprises Inc. February 1999 - May 2002
Total Print Solutions January 1996 - December 1998
Saga Communications January 1995 - January 1996
American Radio Systems May 1991 - January 1995
Skills
Writing and..., Instructional Design, Articulate Studio, Commercial & industrial..., Creative Writing, News Writing, Copywriting, Editing, Training Delivery, Public Speaking, Health Insurance, Project Management, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Adobe Acrobat, Captivate, HTML, Instructor-led Training, Technical Writing, SnagIt, WebEx, Insurance, Customer Service
Education
New Mexico State University
Bachelor of Arts (BA), Communications/Journalism; minor photography
UnitedHealth Group July 2015 - Present
UnitedHealthcare May 2013 - June 2015
UnitedHealth Group August 2011 - May 2013
UnitedHealth Group January 2008 - January 2012
Progressive Insurance July 2006 - December 2007
General Electric September 2005 - November 2005
Tata Consultancy Services June 2002 - August 2004
Skills
Business Analysis, Requirements Gathering, Project Management, Process Improvement, Risk Management, SDLC, Requirements Analysis, Data Warehousing, Business Intelligence, Business Requirements, Systems Analysis, Vendor Management, People Skills, Personal Development, Leadership, Mentoring, Software Project..., Agile Methodologies
Education
Rochester Institute of Technology 2004 — 2006
MBA, Management Information Systems
National Institute of Technology Warangal 1998 — 2002
B.Tech, Electronics and Comm
MS in Adult Education Candidate at North Carolina Agricultural and Technical State University June 2014 - Present
CardioDx June 2014 - June 2015
Greensboro Day School September 2013 - June 2014
Noble Academy September 2013 - June 2014
North Carolina A&T State University January 2010 - May 2013
UnitedHealthcare October 2004 - February 2007
Guilford County Schools September 2003 - October 2004
UnitedHealth Group July 2000 - August 2003
Skills
Research, Presentation Development, Microsoft Office, Customer Experience, Written & Verbal..., PowerPoint, Microsoft Word, Tutoring, Microsoft Excel, Data Analysis, Editing, Customer Satisfaction, Customer Service, Communication, Analysis, Classroom, Public Speaking, Teaching, Leadership, Team Building, Strategic Planning
Education
North Carolina Agricultural and Technical State University 2015 — 2016
Master of Science (MS), Adult Education, 4.0
North Carolina Agricultural and Technical State University 2010 — 2013
Bachelor of Arts (BA), History
North Carolina State University 1997 — 1999
History
Eastern Guilford High School 1993 — 1997
HS Diploma, College Prepartory
UnitedHealth Group May 2015 - Present
UnitedHealthcare March 2014 - May 2015
UnitedHealthcare March 2011 - March 2014
UnitedHealthcare November 2009 - February 2011
Accountemps December 2007 - October 2009
Mall of America January 2007 - November 2007
Holiday Companies August 2004 - December 2006
Skills
Microsoft Excel, Microsoft Office, Visual Studio, Visual Basic, Microsoft SQL Server, Oracle SQL, Crystal Reports
Education
Minneapolis Business College 2006 — 2007
A.A.S., Accounting
Normandale Community College
Aetna March 2015 - Present
Aetna January 1999 - Present
UnitedHealthcare October 2005 - March 2006
Horizon Blue Cross Blue Shield of New Jersey November 1995 - December 1998
Skills
Business Analysis, SDLC, Visio, Requirements Analysis, Data Analysis, Integration, EDI Specialist, Speak Spanish, Vendor Management, Customer Service, Process Improvement, SharePoint, Project Management, Software Documentation, IBM Rational Tools, Microsoft Technologies
Education
New Jersey Institute of Technology 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Management Information Systems
Chubb Institute 1993 — 1995
Data Support Center
Enterprise Rent-A-Car October 2013 - March 2015
Housing Authority of City of Ft. Lauderdale September 2012 - June 2013
Kaplan University October 2011 - September 2012
Miami Dolphins & Sun Life Stadium June 2011 - August 2012
UnitedHealthcare July 2009 - January 2011
Burger King Corporation March 2008 - August 2009
American Express August 2003 - September 2007
Skills
Microsoft Excel, Microsoft Office, Strategic Planning, PowerPoint, Public Speaking, Recruiting, Management, Training, Budgets, Process Improvement, Sales
Education
Strayer University 2011 — 2014
Master of Business Administration (M.B.A.), Public Administration, 3.1
North Carolina A&T State University 2005 — 2009
Bachelor of Science, Business Management, 3.0
UnitedHealthcare, Provider & Network Service Operations March 2015 - Present
UnitedHealth Group January 2007 - Present
UnitedHealthcare March 2014 - March 2015
UnitedHealthcare April 2008 - March 2014
UnitedHealthcare January 2007 - April 2008
AT&T April 2002 - December 2006
AT&T October 2001 - March 2002
AT&T April 2001 - September 2001
Skills
Forecasting, Strategy, Analysis, Business Planning, Leadership, Project Portfolio..., Financial Analysis, Cross-functional Team..., Program Management, Management, Business Process, Process Improvement, Strategic Planning, Change Management, Healthcare, Pharmacy Benefit..., Business Relationship..., Business Process..., Budgets, CRM, Training, Vendor Management, Team Building, Integration
Education
University of Phoenix 2006 — 2008
MBA, Human Resource Management
National American University 2001 — 2004
BS, Business Administration, Finance
Aflac June 2014 - Present
UnitedHealthcare November 2009 - May 2014
Skills
Microsoft Office, Customer Service, Employee Benefits, Health Insurance, Human Resources, Insurance, Management, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Account Management, Team Building, Customer Satisfaction, Training
Education
Nashua Community College
Business Administration and Management, General
Southern NH University
Human Resources Management and Services
Hope Baptist Christian Academy January 2015 - Present
USAA November 2011 - January 2015
USAA June 2007 - December 2011
Lincoln Financial Group 1997 - 2007
UnitedHealthcare 1992 - 1997
Anthem Blue Cross Blue Sheild of Virginia 1990 - 1992
Skills
Executive Management, Change Management, Customer Relations, Annuities, Administration, Business Strategy, Planning, Coaching, Annuity, Cross-functional Team..., Vendor Management, Team Building, Operations Management, Insurance, Leadership Development, Strategic Planning, Staff Development, Process Engineering, Process Improvement, Public Health, Management, Health Insurance, Claims Management, Customer Service, Customer Experience, Strategy, Fixed Annuities, Business Process..., Analysis, New Business Development, Training, Financial Services, Long-term Care, Outsourcing, Life Insurance, Claim, Relationship Management, Wealth Management, Retirement Planning, Operational Excellence, Strategic Leadership, Employee Training, General Insurance, Employee Relations, Talent Management, Organizational..., Term Life Insurance, Building Relationships, Business Relationship..., Workforce Planning
Education
Walden University 2008 — 2012
Masters, Public Health
North Carolina Agricultural and Technical State University 1985 — 1989
BS, Industrial Engineering
Apex Systems, a division of On Assignment May 2013 - Present
Apex Systems July 2012 - May 2013
UnitedHealthcare June 2007 - August 2012
Target June 2006 - February 2007
Skills
Health Insurance, Sales, Training, Communication, Volunteering, Toastmasters, Account Management, National Accounts, Ancillary, Technical Recruiting
Education
University of Minnesota-Twin Cities 2005 — 2006
Liberal Arts, Communication, General
Normandale Community College 2001 — 2003
Associate of Arts (AA)
American Income Life Insurance Company July 2014 - November 2014
Grace Healthcare Services July 2013 - May 2014
UnitedHealthcare January 2012 - March 2012
HORIZON BLUE CROSS BLUE SHIELD December 2004 - December 2011
Bayshore Fitness and Wellness 2002 - November 2004
REFORMED CHURCH HOME January 2000 - January 2002
PATIENT CARE INCORPORATED January 1998 - May 1999
Visiting Nurse Association January 1996 - January 1999
TRI-COUNTY VNA January 1988 - January 1994
SAINT VINCENT'S MEDICAL CENTER January 1986 - January 1988
Skills
Disease Management, Case Management, Home Care, Wellness, Nursing, Computers, CPW, AS 400,, Mc Kesson, Lotus Notes, Microsoft Excel, Microsoft Word, WordPress, Critical Care, Health Insurance, BLS, Patient Education, Case Managment, Medical/Surgical, Healthcare, Acute Care, Medical-Surgical
Education
Rutgers, The State University of New Jersey-Newark 2013 — 2013
Return to Practice a Unique Refresher Course, nursing
Institute of Integrative Nutrition 2012 — 2013
Health Coaching
New York University 1975 — 1978
BS, nursing
UPSALA COLLEGE East
Licensing
UnitedHealthcare October 2011 - Present
United States Soccer Federation January 1986 - Present
Coordinated Child Care April 2007 - October 2010
Goodwill Industries Suncoast July 2004 - April 2007
Watson Center for the Blind and Visually Impaired July 2003 - July 2004
Eggleston Services October 1998 - July 2003
US Navy February 1987 - October 1998
Skills
Project Management, Change Management, Strategy Implementation, Process Improvement, Project Coordination, Business Analysis, Vendor Management, Diversity Training, Production Budgeting, Curriculum Design, Strategic Planning, Operations Management, Budget Reconciliation, Budget Setting, Program Implementation, Risk Management, Program Development
Education
Norfolk State University 1994 — 1996
MA, Education
Saint Leo University 1994 — 1996
BA, Psychology
UnitedHealthcare September 2008 - Present
Aetna April 2007 - September 2008
Association Resources 2003 - 2007
Marketing Research Association March 2000 - April 2002
Medserv (Hartford and New Haven County Medical Associations) December 1998 - September 1999
Skills
Public Relations, Project Planning, Event Planning, Strategic Planning, Marketing Communications, Program Management, Email Marketing, Event Management, Marketing, Social Media Marketing, Editing, Fundraising, Public Speaking, Project Management, Non-profits, Internal Communications, Corporate Communications, Media Relations, QuarkXPress, Volunteer Management
Education
Southern Connecticut State University 1995 — 1998
Bachelor's degree, Communication, General
Nichols College 1994 — 1995
MetroPlus December 2006 - Present
UnitedHealthcare July 2002 - December 2006
NYU Hospital for Joint Diseases 2000 - 2002
Skills
Healthcare, Health, Medicaid, Case Management, Hospitals, Managed Care, Social Services, Microsoft Office, Discharge Planning, Case Managment, Home Care, Healthcare Management, Health Education, Utilization Management, Clinical Research, Medicare, Mental Health
Education
New York University 1998 — 2000
Master of Social Work (MSW), Clinical/Medical Social Work
UnitedHealth Group March 2012 - Present
HiTech Healthcare July 2011 - December 2011
CareCentrix October 2007 - April 2011
Home Care Services September 2006 - October 2007
Mid-Michigan VNA September 2004 - April 2006
UnitedHealthcare January 2001 - January 2004
UnitedHealthcare January 1996 - January 2000
UnitedHealthcare January 1995 - January 1996
Skills
Medicare, Customer Service, Insurance, Customer Relations, Managed Care, Medical Terminology, Medicaid, Health Insurance, Healthcare Management, Management, Home Care, Team Building
Education
Nassau Community College 1975 — 1977
A.S., Physical Education
Nassau Community College 1975 — 1977
Associate Degree, Science; Physical Education
Access Nursing Services April 2013 - Present
UnitedHealthcare March 2012 - March 2013
New York Presbyterian Hospital October 2004 - August 2012
North Shore-LIJ Health System 2003 - 2004
Skills
Nursing, Critical Care, ACLS, BLS, Acute Care, ICU, Patient Safety, BCLS, EMR, Healthcare Management, Hospitals, Inpatient, Medical/Surgical, Nurse Practitioners
Education
New York University 2006 — 2011
MS, Advanced Practice Nursing
New York University 1999 — 2003
BSN, Nursing
Southeast Community Care August 2009 - Present
Arcadian Health Care August 2009 - Present
Physcians Weblink December 2008 - August 2009
UnitedHealthcare June 2007 - December 2008
WakeMed January 2004 - August 2008
WakeMed January 2004 - August 2008
Wake Medical Center November 2005 - June 2007
Wake Medical Center January 2004 - November 2005
Nurses Rx- An AMN Company March 1999 - January 2004
Healthcare September 2000 - December 2003
Education
North Carolina Agricultural and State University
Bachelors of Science, Nursing
North Carolina Agricultural and Technical State University
BSN
Medicus Healthcare Solutions February 2011 - Present
Mount Washington College 2011 - 2015
UnitedHealthcare September 2009 - June 2010
IMD-Interactive Medical Developments March 2006 - December 2008
Skills
Account Management, Healthcare, Applicant Tracking..., Customer Service, Time Management, Management, Business Communications, Microsoft Excel, Microsoft Word, Outlook, Claims Management, Claims Resolution, Interviews, Cold Calling, Office Administration, Temporary Staffing, Oracle Applications, Teamwork, Learn New Software..., Staffing Services, Employee Relations, Organization, Type 85+ WPM, Multi Tasking, Project Management, Project Planning, Project Delivery, Medical Devices, Medical Billing, Medical Records, Medical Terminology, Travel Management, Business Travel, Travel Planning, Proposal Generation, Team Management, Team Leadership, Dependable Team Player, Highly Reliable, Customer Retention, Customer Acquisition, Customer Engagement, Long-term Customer..., Customer Satisfaction, Contract Management, Contract Negotiation, Contract Manufacturing, Online Travel, Project Portfolio..., Project Coordination
Education
Mount Washington College 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration, Project Management and Operations
Mount Washington College 2011 — 2013
Associate's degree, Business Administration, Project Management and Operations
Pelham High School 1996 — 2000
H.S. Diploma, Psychology
Pitney Bowes Management Services May 2012 - Present
UnitedHealthcare April 2011 - April 2012
Purdue University May 2009 - August 2010
Ford Motor Company May 2006 - July 2006
Skills
Minitab, Industrial Engineering, Statistics, SAS, Process Improvement
Education
Purdue University 2008 — 2010
Master of Science, Industrial Engineering
National Institute of Technology Tiruchirappalli 2004 — 2008
B.Tech, Production Engineering
UnitedHealthcare October 2011 - Present
DenningDesigns January 2003 - Present
Skills
Web Design, Leadership Development, Social Media Marketing, Account Management, Public Relations, Microsoft Excel, Windows, Photoshop, Community Outreach, Social Media, Facebook Marketing, Wordpress, Project Management, Adobe Creative Suite, Program Management, PowerPoint, Event Planning, Access, Marketing, Public Speaking, Team Building, Social Networking
Education
Rock Hill High School 1996 — 2000
North Carolina Agricultural and Technical State University
Insurance Industry February 2015 - Present
Self Employed September 2014 - December 2014
Cigna Healthcare March 2014 - September 2014
CIGNA Healthcare January 2012 - March 2014
SKCG Group, Inc October 2009 - July 2010
UnitedHealthcare February 2008 - September 2009
UPMC Health Plan February 2007 - February 2008
Skills
STD, Accident Insurance, LTD, Research, Claim, Public Health, Editing, Health Policy, Healthcare, Insurance, Medicare, Employee Benefits, Health Insurance, Data Analysis, SAS, Workshop Facilitation, Grant Writing, Policy, Policy Analysis, Microsoft Excel, PowerPoint, Medical Education, Medicare Part D, Outlook, Healthcare Industry, Event Planning, Public Speaking, Sales, Managed Care, Sales Operations
Education
New York Medical College 2008 — 2011
Degree: Masters, Public Health
University at Albany, SUNY 2001 — 2005
Bachelor of Arts, Public Policy
UnitedHealthcare February 1998 - Present
NYS Organization of Mothers of Twins Clubs 2009 - 2011
Skills
Medicare, Healthcare Management, Disease Management, Healthcare, HIPAA, Health Policy, Long-term Care, Healthcare Consulting
Education
Nassau Community College
Nursing
SUNY Polytechnic Institute
Psychology
UnitedHealth Group September 2013 - Present
OTSI February 2013 - June 2013
SUPERVALU Inc. October 2006 - August 2012
SUPERVALU July 2003 - October 2006
SUPERVALU July 1999 - July 2003
SUPERVALU July 1997 - July 1999
INTERIM TECHNOLOGY September 1996 - June 1997
UnitedHealthcare December 1994 - September 1996
UnitedHealthcare October 1991 - December 1994
Skills
Unix Shell Scripting, Perl Script, PL/SQL, Requirements Gathering, Requirements Analysis, Testing, Software Documentation, Microsoft Excel, Microsoft Word, HP Openview, Autosys, ESP, COBOL, Process Improvement, Unix, Project Planning, System Testing, Oracle, Test Planning, Mainframe, Oracle SQL, Visio, Troubleshooting, Cognos, WinCVS, Lotus Notes, Microsoft Office Outlook, Quality Center, WinRunner, LoadRunner, SharePoint, Yammer, SOX Compliancy, SDLC, DB2, Business Requirements, Data Warehousing, Databases, SQL, Systems Analysis, Program Management, Integration
Education
Normandale Community College 2012 — 2013
Health IT Professional, Health Information Technology
Normandale Community College 1998 — 2001
Computer Programming
Hennepin Technical College
Programming
State University of New York College at Plattsburgh 1976 — 1977
St. John's High School
UnitedHealth Group May 2011 - Present
UnitedHealthcare January 2010 - May 2011
UnitedHealthcare September 2007 - January 2010
Skills
Analysis, Customer Service, Insurance, Microsoft Excel, Sales, Access, Visio, Business Analysis, Team Building, Managed Care
Education
St. Cloud State University 2003 — 2007
Bachelor of Science, Marketing
Normandale Community College 2001 — 2002
Optum May 2014 - Present
OptumHealth July 2013 - May 2014
UnitedHealthcare Medicare & Retirement November 2011 - July 2013
UnitedHealthcare 2005 - 2011
UnitedHealthcare 2002 - 2005
UnitedHealthcare 1997 - 2002
UnitedHealthcare 1993 - 1997
Skills
Healthcare, Population Health, Managed Care, Healthcare Management, Medicare, Chronic Care Management, Medicaid, Nursing Education, Training, Teaching, Proposal Writing, Informatics, Nursing, Sales Presentations, Physician Relations, Medical Compliance, Health Policy, Healthcare Information..., Physicians, HIPAA, Utilization Management, PowerPoint, Clinical Research, Credentialing, Disease Management, Medicine, Provider Relations, Healthcare Consulting, Nursing Management, Contract Negotiation, Network Development, HEDIS, Hospitals, Quality Improvement, Healthcare Industry, Medicaid Managed Care, Creative Writing, Research, Presentation Development, Microsoft Office, Home Care, Patient Advocacy, HMO, EMR, Customer Service, Executive Presentations, Geriatric Nursing, Big Data Analytics
Education
Muhlenberg Harold B & Dorothy A Snyder Schools-School of Nursing
Associate of Science (A.A.S.), Nursing, Summa Cum Laude
Nebraska Methodist College
Masters of Science in Nursing - Nurse Educator, Nursing Education, 4.0
Thomson Reuters September 2015 - Present
Waste Management February 2015 - August 2015
Waste Management July 2013 - January 2015
GN Resound North America October 2007 - May 2013
UnitedHealthcare May 2006 - April 2007
Skills
Customer Service, Salesforce.com, Microsoft Excel, Help Desk Support, Customer Retention, Commercial Sales, Collaborative Problem..., Microsoft Word, DocuSign, Outlook, Office Administration, Import Export, Travel Arrangements, Health Insurance, Multi Tasking, Empathy, Empowerment, Call Centers, Training, Microsoft Office, Strategic Planning, Sales, Leadership
Education
Normandale Community College 2010 — 2013
Associate of Liberal Arts degree, communications
UnitedHealthcare January 2013 - Present
OptumInsight July 2011 - Present
Hospice Compassus April 2010 - June 2012
National Renal Alliance October 2007 - December 2008
Renal Advantage Inc. October 2005 - October 2007
Progeny Marketing Innovations 2004 - 2005
Gambro Healthcare November 1999 - April 2004
HMS July 1999 - November 1999
Vanderbilt University Medical Center March 1998 - July 1999
IPN Network August 1993 - December 1997
Skills
Goal-driven leader, Team Building, Communication, Leadership, Collaborative Problem..., Competitive, Management, Healthcare, Healthcare Information..., HIPAA, Healthcare Management, Medicare, Training, Managed Care, Revenue Cycle, Process Improvement, Hospitals, Accounts Receivable, Executive Management, Healthcare Consulting, Invoicing, Medicaid, Medical Billing
Education
Nashville State Community College 1998 — 1999
Certificate, Medical billing and coding
University of Alabama 1983 — 1989
BA, Communications
Goodman Manufacturing November 2012 - Present
UnitedHealthcare July 2012 - October 2012
Computing & Information Services, Texas A&M University July 2011 - May 2012
Computing & Information Services, Texas A&M University September 2010 - July 2011
Pragyan May 2009 - May 2010
Caterpillar Inc. November 2008 - December 2008
Skills
Supply Chain Management, Lean Manufacturing, Logistics Management, Inventory Control, Operations Management, Database Management, Data Analysis, Operations Research, SAS, SQL, Arena, Access, Matlab, Excel, Visual Basic, HTML, C, C++, Minitab, Arena Simulation..., Microsoft Excel, Process Improvement, Design of Experiments, Manufacturing, Supply Chain, Six Sigma, Simulations, Statistics, Testing, Programming
Education
Texas A&M University 2010 — 2012
M.S, Industrial Engineering
National Institute of Technology Tiruchirappalli 2006 — 2010
B.Tech, Production Engineering
Sri Sankara Senior Secondary School 1992 — 2006
AISSC, English, Mathematics, Informatics Practices, Physics, Chemistry
UnitedHealthcare July 2014 - Present
UnitedHealth Group March 2010 - June 2014
Reese Orthodontics February 2007 - March 2010
Skills
Healthcare, HIPAA, Healthcare Information..., Microsoft Excel, Visio, Vendor Management, Microsoft Word
Education
National American University 2009 — 2012
Associates, Health Information Technology
Purposeful Pause 2013 - 2014
UnitedHealthcare 2008 - 2012
UnitedHealthcare April 2008 - July 2008
National Council of Jewish Women, Greater Minneapolis Section May 2003 - April 2008
Greater Twin Cities United Way June 2001 - December 2002
Xcel Energy (formerly Northern States Power Company (NSP) October 1972 - May 1999
Skills
Healthcare, Leadership, Process Improvement, Medicare, Research, Medicaid, Project Management, Business Analysis, Regulatory Affairs, Insurance, Fundraising, Health Insurance, HIPAA, Microsoft Office, Software Documentation, Compliance, Nonprofits, Contract Management, Operations Management, Policy and Procedure...
Education
University of St. Thomas 2013 — 2013
Certified Professional Project Manager, (CPPM) - Business Center of Exellence
Normandale Community College 2012 — 2012
Foundations of Agile Development
University of St. Thomas
Business Communications Certificate
SimplyWell LLC April 2008 - Present
UnitedHealthcare December 2003 - March 2008
Mutual of Omaha July 1992 - April 2001
Skills
Goal Oriented, Leadership, Strategy, Healthcare, Strategic Planning, Health Insurance, Analysis, Team Building, Account Management, Public Speaking, Business Development, Sales, Employee Benefits, Managed Care, Insurance, Training, Employee Wellness
Education
Nebraska Wesleyan University 1976 — 1980
BS, Social Work
Double A Stitching July 2011 - Present
The Montessori School of Winston Salem February 2013 - May 2014
The Mommies Network January 2011 - December 2013
Mary Kay Inc. 2005 - 2012
UnitedHealthcare August 2007 - June 2009
Valley Bank September 2005 - May 2007
Watson's Greenhouse and Nursery April 2005 - July 2005
Hospice & Palliative CareCenter October 2004 - December 2004
Chimney Rock Park May 2003 - August 2003
Skills
Horticulture, North Carolina..., Customer Service, Microsoft Office, Social Media, Management, Microsoft Word, Fundraising, Project Management, Program Management, Software Documentation, Microsoft Excel, PowerPoint, Nonprofits, Leadership, Editing, Public Relations, Community Outreach, Volunteer Management, Marketing Communications, Marketing, Project Learning Tree..., Non-profits, Budgets, Event Planning
Education
North Carolina State University 2015 — 2017
Graduate Certificate, Horticulture
University of North Carolina at Asheville 1999 — 2003
Bachelor's degree, Biology, General
New Bern High School 1995 — 1999
High School
inVentiv Health Clinical April 2015 - Present
Various Employers April 2008 - Present
UnitedHealthcare January 2011 - June 2012
University of Phoenix August 2007 - April 2009
Skills
Medical Terminology, Medical Billing, Medical Coding, Medical Compliance, Social Services, Health Insurance, Adult Education, Educational Financial..., Industrial Behavior and..., Organizational Behavior..., Microsoft Word, Insurance, CPT, Medicaid, Enrollment Management, Career Counseling, Admissions, Fax, Conflict Resolution, Higher Education, Workers Compensation, Career Development, Claim, HCPCS, College Recruiting, Coaching, Psychology, Medicare, HIPAA, Training, ICD-9, Student Financial Aid, Team Building, Resume Writing, Critical Thinking, Leadership Development, Employee Training, Academic Advising, Healthcare Industry, Medical Records, Grant Writing, Revenue Cycle, Health Policy, HMO, Student Recruiting, Employee Relations, Community Outreach, Staff Development, Retaining Customers, Leadership
Education
University of Phoenix 2007 — 2010
Bachelors of Science, Psychology
National Institute of Technology 2005 — 2005
Medical Insurance Billing and Coding
Bridgeport Hospital July 2015 - Present
Yale-New Haven Hospital October 2014 - July 2015
Naugatuck Valley Community College 2012 - 2014
Naugatuck Valley Community College 2012 - 2014
Naugatuck Valley Community College 2012 - 2014
Naugatuck Valley Community College 2012 - 2014
Naugatuck Valley Community College 2012 - 2014
UnitedHealthcare December 2010 - October 2013
UnitedHealthcare May 2007 - December 2010
Cumberland Farms January 2007 - May 2007
Skills
Respiratory Therapy, Hospitals, Patient Safety, BLS, CPR Certified, Healthcare, ACLS
Education
Naugatuck Valley Community College 2012 — 2015
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
Rivier College 2001 — 2006
Bachelor of Arts (B.A.), Human Development, Family Studies, and Related Services
Affinity Health Plan July 2014 - Present
Affiity January 2013 - Present
UnitedHealthcare 2011 - January 2013
Health and Welfare Council of Long Island January 2009 - May 2010
COMMUNITY DEVELOPMENT CORP July 2007 - December 2009
NeighborWorks ®Homeownership Center July 2007 - December 2009
Nassau County Government July 2005 - April 2007
Suffolk County Legislature January 2004 - December 2005
SUFFOLK COUNTY LEGISLATURE January 2004 - July 2005
MEDIALINK WORLDWIDE, INC June 2000 - May 2004
Skills
Program Development, Media Relations, Program Management, Community Development, Marketing, Press Releases, Management, Healthcare, Leadership Development, Marketing Communications, Grant Writing, Training, Social Media, Event Planning, Strategic Planning, Sales, Human Resources, Project Planning, Project Management, Marketing Strategy, Strategic Communications, Microsoft Office, Time Management, Policy, Fundraising, Research, Teaching, Volunteer Management, Public Relations
Education
NEW YORK INSTITUTE OF TECHNOLOGY 1995 — 1997
Masters of Fine Arts, Electronic Journalism and Communications
NYIT 1995 — 1997
Bachelors of Fine Arts, Communications, English, Music, Humanities
New York Institute of Technology-Old Westbury 1994 — 1997
Masters, Fine Arts, Journalism and TV Production
NMIC March 2015 - Present
Noridian Healthcare Services June 2014 - February 2015
Cambria - State of Georgia April 2014 - June 2014
Noridian Healthcare Solutions January 2014 - April 2014
Noridian Mutual Insurance November 2012 - December 2013
UnitedHealthcare June 2012 - November 2012
SVCINC March 2011 - May 2012
NAA May 2010 - March 2011
Midwest ISO January 2010 - May 2010
PwC 2005 - January 2010
Skills
Business Process, Program Management, ERP, Change Management, Process Improvement, SDLC, Management, Leadership, Integration, Business Analysis, Project Management, Start-ups, Consulting, Process Engineering, IT Management, Product Management, Business Process..., Testing, Microsoft Exchange, Healthcare Information..., Healthcare Industry, Account Management, Training, Project Planning, Medicaid, PMO, Health Care Reform, Health Insurance, Medicare, Customer Service, Life & Health Insurance..., Financial Management..., Management Consulting, Business Management, Life Insurance, New Business Development, Health Insurance..., IT Relationship..., Interoperability, Agile Project Management, Leading Development..., Health Exchange, Project Portfolio..., Health Information..., Business Process..., Business Development...
Education
Stanford University 2004 — 2006
SAPM, Advanced Project Management
Purdue University 1981 — 1994
BS, Computer Technology
Murray State University 1988 — 1991
MBA, Business Administration
Mt. Vernon High School 1977 — 1981
Graduate, College Prep
UnitedHealthcare August 2012 - Present
T-Mobile April 2007 - August 2012
Financial Recovery Services July 2004 - March 2007
UnitedHealth Group 2000 - 2004
Skills
Account Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Sales, Sales Operations, Telecommunications, Wireless, Selling, Sales Process, Leadership, Team Building, Process Improvement, Management, Strategic Planning
Education
University of Phoenix 2007 — 2009
Business Administration and Management, General
Normandale Community College 2001 — 2003
Associate's degree
BCBSNC July 2014 - Present
Communities In Schools September 2011 - September 2012
UnitedHealthcare January 2005 - September 2011
Communities In Schools of Forsyth County August 2003 - August 2005
BCBSNC March 2002 - August 2003
Sears Home Improvement Products National Customer Relations May 1996 - March 2002
Skills
Customer Service, Customer Retention, Claims Resolution, Close Attention to..., Communication, People-oriented, Contract Negotiation, Listening to customers, Problem Solving, Creativity, Computer Proficiency
Education
North Carolina A&T State University 1993 — 1998
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
University of North Carolina at Greensboro
Anthem April 2014 - April 2015
UnitedHealthcare May 2008 - October 2013
Ingenix/ Optum Insight Corporation 2006 - 2008
Deluxe corp January 2002 - October 2005
eFunds (Division of Deluxe Corp.) September 1999 - December 2001
Ameriprise Financial Services, Inc. 1994 - March 1998
Martin Harps Syphoe & Co 1989 - 1991
Martin Harps Syphoe & Co 1989 - 1991
Skills
Budgets, Financial Analysis, Process Improvement, Accounting, Financial Reporting, Analysis, Leadership, Finance, Strategy, Management, Project Management, Forecasting, ERP, Project Planning, Team Leadership, Financial Modeling, Business Strategy, Auditing, Executive Management, Corporate Finance
Education
University of Minnesota - Carlson School of Management 2003 — 2008
MBA, GPA 3.6
North Carolina Agricultural and Technical State University 1984 — 1988
Bachelor of Science, Accounting, Summa Cum Laude Graduate
UnitedHealthcare August 2010 - Present
Skills
Underwriting, Disability Insurance, Medicare, Property & Casualty..., Life Insurance, Commercial Insurance, General Insurance, Sales, Term Life Insurance, Call Centers, Process Improvement, Business Analysis
Education
New York Institute of Technology 2001 — 2005
Master of Arts (M.A.), Mass Communication/Media Studies, 3.5 GPA
MetLife July 2014 - Present
Blue Cross Blue Sheild March 2013 - July 2014
Manion Robinson, Inc. July 2005 - July 2014
UnitedHealthcare February 2009 - January 2012
Skills
Technical Writing, Business Analysis, Vendor Management, Cross-functional Team..., Sales, Agile Methodologies, Training, Medicare, Residential Homes, Real Property, Sellers, Selling, Investment Properties, Sales&Marketing, Real Estate
Education
North Carolina State University
Bachelor, Political and Environmental Sciences
École Nationale Supérieure des Arts Appliqués et des Métiers d'Art
UnitedHealthcare March 2012 - Present
TMC - A Berlitz Company 2008 - October 2010
Berlitz Cultural Consulting March 2004 - March 2008
Overture 2003 - 2004
Casey Family Programs 2002 - 2003
Prudential Intercultural’s Global Workforce Development Group 1999 - 2002
Mt. San Antonio College 1998 - 1999
International Catholic Migration Commission 1996 - 1997
JAL Academy 1993 - 1996
International Catholic Migration Commission 1989 - 1993
Skills
Global Leadership, Leadership Development, Talent Management, Executive Development, Management Consulting, Business Strategy, Organizational..., Program Development, Business Communications, Instructional Design, Cultural Awareness, E-learning, Public Speaking, Public Relations, Intercultural..., Non-profits, Social Media, Curriculum Design, E-Learning, Workshop Facilitation, Program Management, American Society for..., Management, Project Planning, Strategy, Leadership, Cross-functional Team...
Education
School for International Training
MA, International Administration
North Carolina State University 1981 — 1985
BA, Communication
UnitedHealthcare 2010 - Present
United Health Group 2010 - Present
UnitedHealth Group 2010 - Present
McGraw-Hill March 2005 - April 2010
The McGraw Hill Companies 2005 - 2010
McGraw-Hill Companies 2005 - 2010
Skills
PMO, SDLC, Project Portfolio..., PMP, Vendor Management, Program Management, Business Analysis, IT Strategy, Software Project..., Agile Methodologies, Requirements Gathering, Resource Management, Visio, Requirements Analysis, Agile Project Management
Education
New Jersey Institute of Technology 1979 — 1983
BS, Comp Sci
Empower Software Solutions July 2014 - Present
Hylant November 2009 - July 2014
SHRM 2014 National Conference June 2013 - June 2014
Xyratex October 2008 - June 2009
Glatting Jackson July 2001 - September 2008
UnitedHealthcare September 1997 - July 2001
Logan's Roadhouse September 1992 - June 1997
Skills
Employee Benefits, Employee Relations, Talent Acquisition, Human Resources, Benefits Administration
Education
Villanova University 2011 — 2013
Masters in HR Development, Human Resources
Murray State University 1990 — 1992
Bachelors, Psychology
Lumileds June 2015 - Present
BMC Software November 2011 - Present
Apollo Group December 2009 - March 2011
Efficient Frontier 2011 - 2011
Ning 2011 - 2011
University of Phoenix January 2010 - May 2010
Cisco January 2007 - 2009
Google January 2006 - January 2007
US Cellular 2006 - 2007
UnitedHealthcare March 2005 - May 2006
Education
National-Louis University
MAED
Northern Illinois University
BA
Inovalon June 2015 - Present
Randstad USA February 2015 - May 2015
Randstad USA October 2014 - February 2015
Randstad USA June 2014 - August 2014
Randstad USA March 2014 - June 2014
xG Health Solutions May 2013 - December 2013
UnitedHealthcare March 2006 - March 2013
May National Associates March 2003 - July 2004
The McCall Pattern Company October 2000 - January 2002
The Jersey Journal September 1997 - October 2000
Skills
Adobe Acrobat, Microsoft Excel, Social Media, Visio, Creative Writing, Microsoft Word, Marketing, Microsoft Office, PowerPoint, Outlook, SharePoint, Social Networking, Marketing Communications, Microsoft Publisher, Blogging, Adobe Creative Suite, Illustrator, QuarkXPress, Graphic Design, Public Relations, Publishing, Advertising, Event Planning, Project Management, Collateral Materials..., Vendor Relationships, Concur, Executive..., Executive Level..., Meeting Planning, Organizing Meetings, Office Management, GoToMeeting, WebEx, Creative Non-fiction, Strategic Planning, Office Administration, Marketing Strategy, Editing, WordPress, Administrative..., Strategic Communications, Facebook, Direct Marketing, Employee Benefits, Direct Mail, Social Media Marketing, Sales, Email Marketing, Administrative...
Education
New Jersey City University 1992 — 1997
BA, English
Saint Dominic Academy 1985 — 1993
high school diploma, college preperatory
St. Aedan School 1981 — 1986
High School prep, high school preperatory
Lancope June 2014 - Present
Google December 2011 - May 2014
Equifax August 2010 - December 2011
Ants Software December 2009 - June 2010
IBM Internet Security Systems September 2000 - April 2009
SCT Corporation January 1999 - August 2000
Affinity Technology July 1997 - November 1998
UnitedHealthcare August 1995 - June 1997
Unisys June 1982 - July 1995
Skills
Unix, C++, Agile Methodologies, Java, Databases, Software Development, Windows
Education
University of Wisconsin-Madison 1979 — 1982
M.A., Mathematics
North Carolina State University 1975 — 1979
B.S., Mathematics
UnitedHealthcare September 2011 - Present
UCLA September 2006 - September 2011
Univ of California, Los Angeles April 2004 - December 2005
Education
University of California, Los Angeles 2003 — 2005
M.S.
National Institute of Technology Tiruchirappalli 1997 — 1999
M.Sc
UnitedHealthGroup IT February 2013 - Present
UnitedHealthcare January 2011 - January 2013
Ingenix September 2009 - January 2011
Blue Cross Blue Shield of Minnesota August 2006 - September 2009
Northwest Airlines May 2006 - August 2006
Unisys February 1999 - May 2006
Skills
CRM, Business Analysis, Business Process, Data Warehousing, Enterprise Software, SDLC, Customer Service, Business Intelligence, IT Strategy, Vendor Management, Business Process..., Requirements Analysis, Requirements Gathering, Process Improvement, Enterprise Architecture, Integration, Management, Agile Methodologies, Visio, Software Project..., Program Management
Education
Carlson School of Management 2011 — 2013
Masters Business Administration, Marketing and Finance, 3.9
Nagpur University 1987 — 1991
BS, Electronic Product Design Technology
UnitedHealthcare January 2015 - Present
UnitedHealthcare Public Sector - National 2006 - Present
UnitedHealthcare 1997 - Present
Uniprise 2001 - 2004
ValueOptions 1989 - 1992
Skills
Employee Benefits, Managed Care, Medicare, Healthcare, Health Insurance, Management, Health Policy, Account Management, Process Improvement, Call Centers, Insurance, Leadership, Executive Management, Sales, Training, Health Savings Accounts, Customer Retention, CRM, Provider Relations
Education
New York College of Health Professions 1971 — 1978
Associate of Science, Radiologic Technology
Cognizant Technology Solutions December 2011 - Present
UnitedHealthcare 2012 - 2013
UST Global April 2006 - December 2011
WellPoint 2006 - 2011
CITI Bank Singapore 2005 - 2006
Tata Consultancy Services April 1999 - 2004
Experian 2000 - 2002
Skills
Global Delivery, Requirements Analysis, Team Management, SDLC, PMP, Software Project..., Healthcare Information..., Visio, Program Management, Data Warehousing, Requirements Gathering, MS Project, Enterprise Software, SOA, Testing, IT Strategy, Project Portfolio..., Leadership, Microsoft Project
Education
National Institute of Technology Calicut
M.Tech, Traffic & Transportation Planning
University of Calicut
B.Tech., Civil Engineering
UnitedHealthcare Board MemberPark Nicollet Health Services2001 - 2011
Education
Nebraska Wesleyan University 1970 — 1973
UnitedHealth Group November 2014 - Present
UnitedHealth Group March 2012 - November 2014
UnitedHealthcare January 2011 - March 2012
UnitedHealth Group April 2009 - August 2011
UnitedHealth Group June 2009 - January 2011
United Health Group ~ Ovations January 2009 - April 2009
UnitedHealth Group April 2006 - January 2009
UnitedHealthcare April 2006 - January 2009
UnitedHealth Group July 2004 - April 2006
UnitedHealth Group February 2003 - July 2004
Skills
Medicare, Business Requirements, User Acceptance Testing, Deliverables, Healthcare, Requirements Analysis, Process Engineering, Business Analysis, Visio, Process Improvement, Process Development, Process Management, Strategic Planning, Project Plans, Business Process..., Data Analysis, HIPAA, Program Management, Vendor Management, Quality Assurance, Vendor Relations, Business Process, Health Insurance, Change Management, Requirements Gathering, Operations Management, Gap Analysis, Software Documentation, Medicaid, Managed Care, SDLC, Management, Healthcare Industry, Cross-functional Team..., Provider Relations, Health Policy, Healthcare Information..., PMP, Project Portfolio..., SharePoint, Waterfall
Education
Jefferson College 1996 — 2006
Normandale Community College
Apollo Education Group September 2014 - Present
Medtronic May 2005 - July 2013
Third Party Solutions 2004 - 2005
Tennessee Medical Association 2000 - 2004
UnitedHealthcare 2000 - 2000
Tennessee Trial Lawyers Association 1998 - 1999
Skills
Healthcare, State Government, Medical Devices, Strategic Planning, Policy, Public Speaking, Public Relations, Leadership, Legislation, Market Development, Team Building, Strategic Communications, Regulatory Affairs, Pharmaceutical Industry, Fundraising, Managed Care, Coalition Development, Health Advocacy, Advocacy, Government Advocacy, Lobbying, Biotechnology, Governmental Affairs, Healthcare Reimbursement, Legislative Relations, Government, Politics
Education
Tulane University Law School 1989 — 1992
Juris Doctorate, Law
Murray State University 1985 — 1989
BS, Political Science
Kaiser Permanente December 2011 - Present
NCQA March 2008 - Present
Kaiser Permanente March 2008 - December 2011
Strayer University September 2007 - March 2008
NCQA January 2006 - March 2008
NCQA March 2004 - January 2006
NCQA July 2002 - March 2004
UnitedHealthcare October 2000 - July 2002
UnitedHealthcare May 1997 - October 2000
Skills
NCQA, Accreditation, Managed Care, Healthcare, Healthcare Management, Provider Relations, Utilization Management, Health Policy, Medicaid, Disease Management, Medicare, Medical Home
Education
University of Maryland University College 2004 — 2005
MBA
University of Maryland University College 2000 — 2004
MS, Health Care Administration
Norfolk State University 1990 — 1995
BA, English/Speech Communication
UnitedHealthcare 2008 - Present
UnitedHealth Group April 2005 - April 2008
UnitedHealthcare April 2008 - 2008
UnitedHealth Group December 1999 - April 2005
Education
New York University 1996 — 1998
Master’s Degree, Educational Communication and Technology
State University of New York at New Paltz 1990 — 1992
B.A., English
UnitedHealthcare May 2015 - Present
Humana October 2014 - May 2015
United Retiree Solutions, a UnitedHealthcare Company September 2011 - October 2014
UnitedHealthcare (formerly Oxford Health Plans) September 2007 - September 2011
Oxford Health Plans September 2005 - September 2007
Oxford Health Plans April 2004 - September 2005
Earlier Career Experience 1996 - 2004
Skills
Process Improvement, Strategic Planning, Medicare, Cross-functional Team..., Product Management, Management, Operations Management
Education
New York Medical College 1999 — 2003
MPH, Behavioral Science and Health Promotion
State University of New York College at Cortland 1992 — 1996
BS, Health Sciences
Smithtown HS East
Smithtown HS East
Gartner May 2015 - Present
Synapse Group Inc. a Time Inc. Company September 2012 - March 2015
Pfizer Inc July 2006 - August 2012
UnitedHealthcare January 2006 - June 2006
Amdocs(formerly DST-Innovis) June 2005 - November 2005
Clever Devices March 2004 - April 2005
Advanced Solutions Group January 2002 - December 2003
Advanced Solutions Group January 2002 - December 2003
Hotwire September 2000 - September 2001
Skills
Sun Certified Java..., Sun Certified Web..., Sun Certified Business..., Oracle SQL, Oracle PL/SQL..., AJAX Frameworks, Ext JS, XML, Oracle, Hibernate, Java Enterprise Edition, Databases, Agile Methodologies, Java, SOA, WebLogic, SQL, Software Development, Web Services, JavaScript
Education
University of South Carolina-Columbia 2002 — 2004
Master of Science (MS), Computer Engineering
Nagpur University 1992 — 1996
BE, Mechanical Engineering
SSSHSS
High School
Accenture Mortgage Cadence September 2014 - Present
REV Solutions June 2013 - Present
5280 Solutions November 2012 - March 2013
UnitedHealthcare January 2012 - August 2012
Ameriprise Financial September 2005 - June 2011
Prudential Financial August 2000 - November 2005
Spherion Technology Architects March 2000 - November 2005
Best Buy February 2000 - August 2000
Pacific Life Insurance October 1998 - January 2000
Prudential 1994 - 1998
Skills
SDLC, Business Analysis, Requirements Analysis, Testing, Quality Assurance, XML, Quality Center, Business Process..., Integration, Analysis, Process Improvement, Requirements Gathering, Regression Testing, User Acceptance Testing, System Testing, Test Planning, Software Quality..., Software Development, Axure, Demandware, E-commerce, Wireframes, Requirements Management, Functional Requirements
Education
Normandale Community College 2011 — 2012
Healthcare Practice & Workflow design
The University of North Dakota 1987 — 1989
Bachelor's degree, Accounting
UnitedHealth Group June 2013 - Present
United Health Care November 2004 - May 2012
UnitedHealthcare 2000 - 2011
UnitedHealth Group 2004 - April 2009
Horizon Blue Cross Blue Shield of New Jersey November 2002 - October 2004
Verizon April 2002 - January 2003
Skills
SDLC, Business Analysis, Software Project..., Agile Methodologies, Business Intelligence, IT Strategy, Enterprise Architecture, PMP, Integration, Process Improvement, Solution Architecture, Program Management, Business Process..., Software Development
Education
Rutgers Business School 2004 — 2006
MS, Information Systems, 3.0
University of Mumbai 1990 — 1996
Bachelors, Information Systems
National Institute of Information Technology
ING U.S. August 2013 - Present
HealthPartners August 2004 - August 2013
UnitedHealthcare May 2000 - August 2004
Skills
Health Insurance, Insurance, Employee Benefits, Healthcare, Process Improvement, Training, Leadership, Medicare, Customer Service, Underwriting, Claim, Managed Care
Education
Normandale Community College 2009 — 2010
Law Enforcement
Wartburg College 1996 — 1999
Bachelor of Arts (B.A.), Fitness Management
Waldorf College 1993 — 1995
Associate of Arts (A.A.), General Studies
UnitedHealthcare 2008 - Present
Blaine High School August 2004 - June 2008
Frankfort High School 1995 - 2004
Education
University of Minnesota - Carlson School of Management 2005 — 2008
Murray State University 1980 — 1984
BS, Physics
UnitedHealthcare February 2015 - Present
UnitedHealthcare October 2011 - Present
LifeWise Health Plan of Oregon October 2003 - October 2011
LifeWise Health Plan of Oregon November 2001 - October 2003
Beecher Carlson July 1999 - November 2001
Providence Health Plan September 1996 - July 1999
Skills
Health Insurance, Leadership, Insurance, Marketing, Sales, Employee Benefits, Account Management, Health Savings Accounts, Commercial Insurance, Benefits Administration, Life Insurance, Managed Care, Customer Service, Disability Insurance, Term Life Insurance, Medicare, Brokers, Healthcare, COBRA, Claim, Management, Dentistry, Underwriting
Education
Mt. Hood Community College 1989 — 1991
Parkrose High School 1985 — 1989
HS Diploma
UnitedHealthcare May 2011 - Present
AXA Advisors May 2008 - January 2011
NCS July 1978 - April 2008
Skills
Customer Service, Recruiting, Management, Insurance, Project Planning, Salesforce.com, Sales Management, Team Building, Sales, Strategic Planning, Project Management, Marketing, Account Management, Employee Benefits, Event Planning, Team Leadership, New Business Development, Budgets, Process Improvement, Vendor Management, Time Management
Education
Bloomington Lincoln High School 1976 — 1978
Normandale Community College
Business Administration
American Specialty Health April 2015 - Present
National Sales Manager, American Specialty Health April 2015 - Present
Magellan Health Services July 2011 - February 2012
Extend Health January 2007 - 2009
MedSolutions November 2006 - October 2007
UnitedHealth Group January 2003 - January 2006
UnitedHealthcare 2003 - 2006
Great-West January 2002 - January 2003
Health Net January 1993 - January 1998
Skills
Strategy, Healthcare, Start-ups, CRM, Program Management, New Business Development, C Suite Sales, Guerrilla Marketing, Insurance, Technology Solutions to..., Account Management, Business Development, SaaS, Marketing Strategy, Health Insurance
Education
University of Connecticut 1991 — 1993
MPH, Public Health
University of Connecticut 1985 — 1987
BA, Marketing
Nichols College 1983 — 1985
BA, Marketing
newington high
newington high
newington high
UnitedHealthcare October 2011 - Present
Rosa Home Store October 2008 - May 2011
Rosa's Home Stores September 2008 - May 2011
Jos. A. Bank Clothiers October 2006 - October 2008
Skills
PowerPoint, Photoshop, Customer Service, Customer Relations, Windows, Retail, Photography, Excel, Word, Problem Solving, Social Media, Customer Satisfaction, Microsoft Word, Access, Microsoft Excel, Social Networking
Education
New York University 2002 — 2006
Bachelor of Fine Arts (B.F.A.), Film and Television, 3.65
Bishop Timon St. Jude High School 1998 — 2002
NYS Regents Diploma, NHS Honors
UnitedHealthcare Community and State August 2011 - Present
UnitedHealthcare Military and Veterans August 2009 - June 2011
UnitedHealthcare 2009 - 2010
OptumHealth December 2007 - August 2009
U.S Navy 2003 - 2007
US Navy BUMED 2001 - 2007
Skills
Healthcare, Managed Care, Case Managment, Healthcare Management, Healthcare Information..., Disease Management, HIPAA, Program Management, Nursing, Healthcare Consulting, Hospitals, Clinical Research, Medicaid, Leadership, Utilization Management, Healthcare Industry, Medicare, EHR, Quality Improvement, Case Management, Health Insurance, EMR, Public Health, Home Care, Inpatient, Health Policy, JCAHO, Patient Advocacy, Patient Safety, Health Education, Provider Relations
Education
National University 1995 — 1996
MA, Managemernt
University of Iowa 1979 — 1983
BSN, Nursing
University of Iowa 1979 — 1983
BSN, Nursing
UnitedHealthcare January 2013 - Present
Unilever March 2009 - December 2012
Skills
SAS, Quantitative Research, Statistics, Customer Insight, Data Analysis, Optimization, SPSS, Business Intelligence, ETL, Databases, SQL, Microsoft SQL Server, Data Mining, Data Warehousing
Education
National University of Singapore / NUS 1994 — 1997
UnitedHealth Group August 2015 - Present
UnitedHealthcare May 2013 - August 2015
Unitedhealthcare May 2013 - August 2013
Fallon Health January 2013 - May 2013
Fallon Health January 2012 - December 2012
Fallon Health November 2010 - December 2011
Fallon Health November 2008 - November 2010
Youth Alternatives Ingraham September 2005 - August 2008
Upward Bound at Bowdoin College May 2004 - August 2004
Skills
Process Improvement, Team Building, Analysis, Management, Data Analysis, Microsoft Office, Data Entry, Software Documentation, PowerPoint, Project Management, Microsoft Word, Report Writing, Event Planning, Health Insurance, Visio, SharePoint, Microsoft Excel, MS Excel Pivot Tables, Performance Management, Root Cause Analysis, RAID, Project Planning, Coaching, System Administration, Insurance, Customer Service, Call Centers, Healthcare, Business Analysis, Lean Six Sigma, Call Center..., Staff Development
Education
Nichols College 2011 — 2017
MBA - Managment
University of Southern Maine 2001 — 2006
BA, Sociology
University of Southern Maine
Certification, Lean Six Sigma Green Belt
SpectorSoft July 2015 - Present
Healthcasts July 2014 - July 2015
UnitedHealthcare August 2009 - July 2014
Freelance March 2009 - July 2014
Holton Sentivan and Gury June 2008 - January 2009
McCann Echo Torre Lazur January 2007 - June 2008
UMDNJ June 2006 - December 2007
Skills
Digital Marketing, Email Marketing, Marketing Strategy, Marketing Communications, Direct Mail, Integrated Marketing, Project Management, Account Management, Social Media, Direct Marketing, Advertising, Data Analysis, Market Research, Web Analytics, SEM, Marketing, Data Governance, Dreamweaver, Website Creation, Photoshop, HTML, CSS, Google Analytics, Six Sigma, Website Development, Healthcare, Health Insurance, Omniture, Online Marketing, WordPress, MailChimp, ExactTarget, Squarespace, Constant Contact, Web Design, Data Management, Zoho, SurveyMonkey, PowerPoint, Microsoft Office, Microsoft Excel, Outlook, concur, Facebook Marketing, Survey Research, Marketo
Education
New York University
Certificate, Digital Marketing
Rutgers, The State University of New Jersey-New Brunswick
BA, Sociology
U.S. Department of the Treasury September 2012 - Present
US Department of Transportation (DOT) October 2011 - September 2012
Resources Global Professionals March 2009 - September 2011
Aegon USA October 2005 - March 2009
General Growth Properties July 2004 - October 2005
UnitedHealthcare March 2002 - July 2004
CareFirst BlueCross BlueShield 1995 - 2002
Crown Central Petroleum Corporation 1987 - 1995
Coopers & Lybrand, CPA Firm 1985 - 1987
Skills
Auditing, Sarbanes-Oxley Act, Internal Audit, Internal Controls, Financial Reporting, Process Improvement, Sarbanes-Oxley, Management, Fixed Assets, Accounting
Education
North Carolina A&T State University 1981 — 1985
Bachelor of Science, Accounting
University of Baltimore
Master, Business Administration
Knewton July 2014 - Present
EFI March 2011 - July 2014
20-20 Technologies January 2007 - January 2010
Fiserv May 2006 - August 2006
Microsoft January 2006 - April 2006
IEEE May 2004 - August 2004
UnitedHealthcare 2001 - 2001
Skills
Software, Python, C#, SQL, Java, Unix, C++, JavaScript, jQuery, JSON, Agile Methodologies, XML, Perl, Visual Studio, Matlab, Poco, Eclipse, Windows, Android Development, Microsoft SQL Server, Oracle, Git, InstallShield, wxWidgets, OGRE, Web2py, .NET, Microsoft Office, UML, Website Development, Bayesian statistics, Artificial Neural..., SVM, Genetic Algorithms, Software Design, Multithreading
Education
New Jersey Institute of Technology 2008 — 2012
Master of Science (M.S.), Computer Science
Rochester Institute of Technology 2001 — 2006
Bachelor of Science (B.S.), Mathematics and Computer Science
Xerox October 2015 - Present
Xerox February 2014 - Present
Xerox April 2012 - January 2014
American Society of Radiologic Technologists November 2006 - March 2012
PHDX SYSTEMS, INC May 2003 - November 2006
UnitedHealthcare August 2002 - May 2003
Skills
Training, Software Documentation, Microsoft Office, SharePoint, Instructional Design, Team Building, Project Management, Coaching, Process Improvement, Customer Service, Public Speaking, Staff Development, Healthcare Information..., Technical Writing, Employee Training, Nonprofits, Program Management, Research, E-Learning, Leadership, Leadership Development
Education
National American University 2011 — 2013
Bachelor of Science, Organizational Leadership, 3.0
Dexter Insurance Associates, Inc. October 2001 - Present
UnitedHealthcare May 1997 - October 2001
Aetna August 1989 - May 1997
Skills
Health Insurance, Employee Benefits, Insurance, Account Management, New Business Development, Data Analysis, Financial Analysis, Customer Service, Claim, Vision Insurance, Life Insurance, Risk Management, Disability Insurance, Underwriting, Brokers, Term Life Insurance, Benefits Administration, Long-term Care
Education
North Carolina State University
BA, Business Management and Economics
UnitedHealthcare November 2005 - Present
United Health Care February 2010 - February 2012
Skills
Provider Relations, Healthcare Industry, Medicaid, Employee Benefits, Health Insurance, Claim, Medicare, Financial Modeling, Medical Billing, Managed Care, Healthcare Management, Disability Insurance, Business Process..., HIPAA, Customer Service, Strategic Planning, Medicare Part D, Brokers, Project Management, Business Analysis, Data Analysis, Insurance, Health Policy, Healthcare, Hospitals, Network Development, Account Management, HMO, Healthcare Consulting, Life Insurance, Underwriting, Process Improvement, Financial Analysis, Healthcare Information..., Risk Management, Revenue Cycle, Reinsurance
Education
New Mexico State University 1984 — 1988
Bachelor of Business Administration, Finance and Real Estate
UnitedHealthcare February 2011 - Present
Merck/Aquent Studios December 2010 - March 2011
Brilliant Graphics November 2009 - July 2010
Vanguard May 1993 - July 2007
SAP May 1998 - April 1999
Delaware Group January 1992 - January 1993
Softmart, Inc January 1988 - January 1992
Skills
Marketing Communications, Marketing Strategy, Cross-functional Team..., Direct Mail, Online Marketing, Management, Direct Marketing, Project Management, Problem Solving, Brochures, Strategic Planning, Creative Direction, Client Relations Skills, Collaboration, Integrated Marketing, Strategy, Marketing, Digital Marketing, eCommerce
Education
North Carolina State University 1984 — 1988
Bachelor of Arts, Communications
North Carolina State University 1984 — 1988
BA Communications, Communications
Unitedhealthcare May 2009 - Present
General Mills July 2000 - January 2005
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Research
Education
University of phoenix 2004 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
National Institute of Technology Tiruchirappalli 1995 — 1997
Diploma in computers, Computer and Information Sciences and Support Services
Pandit Ravishankar Shukla University 1990 — 1995
Master of Science (M.Sc.), Biology, General
GEHA December 2014 - Present
UnitedHealthcare January 2006 - December 2014
Health Net January 2004 - December 2007
Education
New York University 1994 — 1998
OptumHealth June 2013 - Present
United Healthcare March 2011 - Present
UnitedHealthcare November 2009 - March 2011
UnitedHealthcare March 2007 - November 2009
UnitedHealthcare February 2005 - March 2007
Aetna March 1994 - February 2005
Skills
Workforce Management, Process Improvement, Health Insurance, Call Center, Vendor Management, Insurance, Customer Satisfaction, Business Process..., Outsourcing, Performance Management, Operations Management, Customer Experience, Quality Assurance, Customer Retention, Employee Benefits, Forecasting, Cross-functional Team..., Change Management, Team Building, Software Documentation, Call Center Development, Customer Service, Business Analysis, Six Sigma, Account Management, Call Centers, Coaching, Strategic Planning, Budgets, Team Leadership, Analysis, Program Management, Leadership, Management, Healthcare, Training, CRM, Sales, Data Analysis, Strategy, Visio, Medicare, Managed Care, BPO, Access, HIPAA, Project Management, Human Resources, Leadership Development, Employee Training
Education
North Carolina Agricultural and Technical State University 1983 — 1988
BS, Business Management
DC Government February 2013 - Present
UnitedHealthcare August 2011 - May 2012
Rainin Instrument LLC August 2007 - June 2009
Daigger June 2004 - June 2007
Thermo Fisher Scientific August 1998 - August 2003
Skills
Account Management, Sales Management, Sales Process, Direct Sales, Sales, B2B, Cold Calling, New Business Development, Solution Selling, Selling, Customer Service, Negotiation, Sales Operations, Salesforce.com, Sales Presentations, Key Account Management, Marketing Strategy, Customer Satisfaction, Microsoft Office, Team Building
Education
North Carolina Agricultural and Technical State University 1991 — 1995
Bachelor of Arts (B.A.), Psychology
Prime Therapeutics August 2013 - Present
UnitedHealthcare April 2012 - August 2013
Assurant Health November 2010 - May 2012
Physicians Neck and Back Group June 2010 - November 2010
Cerenity Senior Care 2007 - September 2009
Skills
Insurance, Group Health, Radiation Therapy
Education
Normandale Community College 2011 — 2013
Associate of Arts (A.A.)
Argosy University Twin Cities 2007 — 2010
Associates of Applied Science, Radiation therapy
Lincoln Financial Group June 2011 - Present
Bank of America November 2003 - November 2010
UnitedHealthcare September 2000 - September 2003
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Budgets, Negotiation, Editing, Java, Team Building, Project Management, Social Media, Event Planning
Education
North Carolina A&T State University
UnitedHealthcare September 2012 - Present
Essence Healthcare September 2009 - December 2011
United Healthcare 2006 - 2006
Charter One Insurance 2000 - 2005
Long Term Care 1998 - 1999
St.Ann"s Community 1984 - 1998
Skills
Insurance, Account Management, Microsoft Office, Customer Relations, Medicare, Healthcare, Management, Customer Service, Managed Care, Change Management, Strategic Planning, HIPAA, Medicaid, Healthcare Management, Process Improvement, Budgets, Project Management, Microsoft Excel, Healthcare Information..., Long-term Care, Policy, Medicare Part D, Employee Relations, Team Leadership, Time Management, Software Documentation, Home Care, Employee Benefits, Customer Satisfaction, Disability Insurance, Sales, Health Insurance, Healthcare Industry, Provider Relations, Life Insurance, Hospitals, Training, Leadership
Education
Nazareth College of Rochester
UnitedHealthcare February 2015 - Present
UnitedHealthcare January 2013 - February 2015
UnitedHealthcare June 2012 - December 2012
Carlson School of Management September 2012 - October 2012
Target April 2011 - February 2012
Singapore Armed Forces January 2008 - December 2009
Skills
Corporate Finance, Risk Management, Insurance, PeopleSoft Financial, Essbase, Visual Basic, Microsoft Excel, Microsoft Office, Access, PowerPoint, Microsoft Word, Adobe Creative Suite, Finance, Training
Education
University of Minnesota - Carlson School of Management 2011 — 2012
B.S.B., Finance, Risk Management & Insurance
Normandale Community College 2010 — 2011
Minnesota Transfer Curriculum, General Studies
Tampines Junior College 2007 — 2008
GCE "A" Levels
Hai Sing Catholic School 2003 — 2006
GCE "O" Levels
Optum Post Acute Services January 2012 - Present
UnitedHealthcare February 2001 - January 2012
CHCM, Inc January 1998 - February 2001
Irvington General Hospital May 1993 - January 1998
Far Eastern University 1991 - 1992
Skills
Medicare, Healthcare, Nursing, Clinical Research, Long-term Care, Disease Management, Healthcare Management, Hospitals, Process Improvement, Strategic Planning, Cpr Certified, Data Analysis, Managed Care, Medicaid, Health Insurance, HIPAA, Provider Relations, Utilization Management, Healthcare Information..., EMR, Healthcare Consulting, Quality Improvement, EHR, Public Health, Health Education
Education
New York University 1996 — 1999
MA Nurse Practitioner, Adult Primary Care
University of Santo Tomas 1986 — 1990
Bachelor's of Science, Nursing
Kareo August 2013 - Present
Avon Products, Inc. September 2007 - Present
Addus HealthCare, Inc. November 2010 - January 2012
UnitedHealthcare December 2004 - January 2009
Sprint Nextel January 2001 - August 2002
GES Exposition Services August 2000 - January 2001
Southwest Gas Corporation January 1998 - July 2000
Kindred Healthcare March 1997 - August 1997
Smart Systems International June 1996 - November 1996
Fremont Street Experience January 1996 - June 1996
Skills
Training, Software Documentation, Management, Leadership, Program Management, Payroll, Team Leadership, Quality Assurance, Project Management, Time Management, Accounts Payable, Purchasing, Business Planning, Accounting, Office Management, Fundraising, Business Development, Healthcare, Interviews, Databases, Auditing, Proposal Writing, Account Reconciliation, Government, Cosmetics, Skin Care, Beauty Industry, Marketing, Team Building, Customer Service, Outlook
Education
National University 1989 — 1992
Bachelor's Degree, Business Administration
UnitedHealthcare October 2010 - Present
AmerisourceBergen May 2007 - January 2009
AmerisourceBergen March 2006 - May 2007
U.S. Bioservices March 2005 - March 2006
Creditwatch June 2002 - July 2004
Skills
Invoicing
Education
Navarro College 1998 — 2000
A.S, Science of Psychology
H. Grady Spruce & Townview Magnet Ctr 1994 — 1998
high school, Healthcare
Time Warner Inc. January 2003 - Present
UnitedHealthcare November 2001 - April 2003
American Express January 1986 - February 1999
Education
North Carolina A&T State University 1979 — 1982
BS, Accounting
TheraCom March 2011 - Present
TheraCom August 2009 - Present
UnitedHealthcare March 2008 - August 2009
McKay’s Painting and Home Improvements, LLC January 1988 - January 2008
Association for Information & Image Management January 1988 - January 1990
Skills
Excellent computer..., outstanding customer..., excellent communication..., very strong..., superior medical..., very strong small..., excellent..., excellent ability to..., very strong work ethic, excellent ability to..., excellent writing skills, excellent attention to..., exceptional attendance..., superior follow-through...
Education
North Carolina State University
Bachelor of Science, Zoology
Washington Hospital Center School of Medical Technology
Certification in Medical Technology, Medical Technology
Wells Fargo Home Mortgage December 2013 - June 2015
Pearson VUE September 2013 - November 2013
UnitedHealthcare October 2011 - May 2013
Wells Fargo Insurance Services March 2011 - August 2011
Wells Fargo Home Mortgage September 2010 - March 2011
TCF Bank August 2007 - August 2010
Target August 2005 - August 2007
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Leadership, Customer Satisfaction, Communication, Teamwork, Marketing, Public Speaking, Sales, Food Service, Data Entry, Clerical Work, Call Centers, Banking, Retail Banking, UPS Shipping, Personal Banking, Building Relationships, Data Analysis, Friendly Personality
Education
University of Minnesota-Twin Cities 2008 — 2009
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Normandale Community College 2005 — 2008
Associate of Arts (A.A.), Accounting
UnitedHealthcare July 2013 - Present
Nebraska Families Collaborative August 2009 - June 2013
UnitedHealthcare August 2004 - February 2009
Alegent Creighton Health August 2003 - August 2004
Skills
Employee Relations, Microsoft Office, Social Media, Case Managment, PowerPoint, Social Services, Microsoft Excel, Public Relations, Public Sector, Crisis Intervention, Program Evaluation
Education
University of Nebraska at Omaha 2001 — 2003
Master's degree, Social Work
Nebraska Wesleyan University 1994 — 1998
Bachelor's degree, Social Work
UnitedHealthcare August 1994 - Present
PWLC January 1991 - July 1994
Maurices April 1987 - January 1991
Skills
Customer Service
Education
GTCC
Early Childhood Education and Teaching
North Carolina Agricultural and Technical State University
UnitedHealthcare August 2011 - Present
Skills
Managed Care, Medicare, Healthcare, Utilization Management, Healthcare Management, Medicaid, Health Insurance, HIPAA, Provider Relations, Case Managment, Medicare Part D, Health Policy, Long-term Care, Inpatient
Education
NYIT
Bachelor's of Science
Life October 2012 - Present
Granite State Independent Living (GSIL) August 2005 - October 2012
Granite State Independent Living (GSIL) 2005 - 2012
UnitedHealthcare March 2003 - December 2005
Skills
Data Entry, Microsoft Word, Microsoft Excel, Receptionist Duties, Accounts Payable, Accounts Receivable, Account Reconciliation, 10 Key, Travel Planning, Meeting Planning, Business Meetings, Copying, Filing, Supply Ordering, Supervising, Claims Handling, Cashiering, People Skills, Hospitality, Customer Service, Problem Solving, Multi Tasking, Sales Process, Phone Skills, Phone Etiquette, Multi-line Phone, Customer Oriented, Diligent, Time Management
Education
Hesser College 1984 — 1986
Associate's degree, Accounting
Pinkerton Academy 1980 — 1984
HS Diploma, Business
UnitedHealthcare March 1994 - September 2012
UnitedHealthcare 1995 - 2012
Skills
SDLC, SharePoint, Visio, Data Warehousing, SQL, SOA, Web Services, Business Analysis, Access, Enterprise Architecture, Database Design, Requirements Analysis, COBOLII, CICS, DB2, Xpediter, Performance Tuning, JCL, Java
Education
NYU
Diploma in Programing
Pandit Ravishankar Shukla University
Bachelor of Science (BS), Biology, General
UnitedHealthcare December 2004 - Present
Blue Cross and Blue Shield of Minnesota February 2002 - December 2004
Skills
Healthcare, Data Analysis, Analytics, Quality Assurance
Education
Penn State University 1997 — 1999
Bachelor of Science (BS), Marketing
Normandale Community College 1990 — 1994
Associate of Arts (AA), Business Administration and Management, General
UnitedHealthcare January 2013 - Present
Associates in Internal Medicine 1998 - August 2012
CHCP August 1984 - 1998
Education
New York Medical College
Doctor of Medicine (M.D.)
Yale University
Bachelor's degree, Biology, General
Anthem September 2014 - Present
Fidelis Care January 2011 - September 2014
BCBS of WNY September 2008 - January 2011
UnitedHealthcare October 2005 - September 2008
Skills
Quality Assurance, Quality Center, User Acceptance Testing, SDLC, Software Documentation, Requirements Gathering, Testing, Business Requirements, Requirements Analysis, Test Cases, Test Planning, Health Insurance, Software Quality..., Process Improvement, SharePoint, Quality Auditing, Agile Methodologies, Regression Testing, SQL, HP Quality Center
Education
Niagara University 1998 — 2002
Bachelor of Arts (BA), English Language and Literature/Letters
St Joseph's Collegiate Institute
UnitedHealthcare February 2011 - Present
Mecklenburg County September 2009 - February 2011
Forsyth County Department of Public Health June 2009 - September 2009
Wake Forest Baptist Health December 2006 - May 2009
Wake Forest Baptist Health April 2006 - December 2006
Skills
Case Managment, Utilization Review, Healthcare, Medicare, Medicaid, Medication..., Patient Education, Public Health Education, Nursing, Cpr Certified, Telephone Triage
Education
Winston-Salem State University 2005 — 2006
BSN, Registered Nursing/Registered Nurse
University of North Carolina at Greensboro 2002 — 2004
Master of Public Health (MPH), Public Health
North Carolina Central University 1997 — 2001
Bachelor of Science (BS), Public Health Education and Promotion