UnitedHealthcare Company
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. CEO: David S. Wichmann (1 Sep 2017–) Headquarters: Minnetonka, Minnesota, United States Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealthcare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealthcare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
UnitedHealthcare Salaries. You can even request information on how much does UnitedHealthcare pay if you want to. Learn about salaries, pros and cons of working for UnitedHealthcare directly from the past employees.
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7,303 UnitedHealthcare employees in database. Find out everything there's to know about UnitedHealthcare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealthcare Employees
UnitedHealthcare June 2008 - Present
University Medical Center of Southern Nevada September 1994 - May 2008
Milwaukee County Medical Center April 1985 - May 1994
Skills
Healthcare, Hospitals, Microsoft Excel, Leadership, Nursing, HIPAA, Public Speaking, Strategic Planning, Management, Disease Management, EMR, Managed Care, Healthcare Management
Education
Gateway Technical College 1982 — 1985
ADN, Professional Nursing
Barrington Consolidate High School 1969 — 1972
Hewlett-Packard May 2013 - Present
UnitedHealthcare 2001 - 2012
Skills
Visual Basic 2010, C#, Typing 55+ wpm, 10 Key Touch, Access, VB.NET, HIPAA, Requirements Gathering, Healthcare, Insurance, Microsoft Excel, Microsoft Office, Outlook, Medicare, Troubleshooting
Education
Francis Tuttle Technology Center 2012 — 2013
Computer Programming and Software Development
Northern Oklahoma College 1992 — 1998
Business Administration and Management, General
Boston Scientific July 2013 - Present
Boston Scientific April 2010 - July 2013
UnitedHealthcare January 2008 - September 2009
UnitedHealthcare July 2007 - December 2007
UnitedHealthcare March 2005 - July 2007
UnitedHealth Group July 2004 - February 2005
US Navy May 1990 - April 2002
Skills
Leadership, Cross-functional Team..., Strategy, Medical Devices, Product Marketing, Product Management, Product Launch, Marketing, Marketing Strategy, Product Development, Strategic Planning, Management, Business Development
Education
Harvard Business School 2002 — 2004
MBA, General Management
Fordham University 1986 — 1990
BA, Political Science/International Relations
Humana May 2015 - Present
UnitedHealthcare March 2002 - April 2014
'Self-Employed' 2014 - 2014
Aetna June 1996 - March 2002
The Emory Clinic September 1994 - June 1996
Skills
Health Insurance, Finance, Process Improvement, Underwriting, Acquisition Integration, Cross-functional Team..., Financial Analysis, Employee Benefits, Analysis, Healthcare, Leadership, Strategic Planning, Insurance, Operations Management, HIPAA, Healthcare Industry, Team Building, Healthcare Management, Budgets, Financial Modeling, Forecasting, Healthcare Information..., Management, Strategy, Business Process..., Business Analysis, Financial Reporting, Change Management, Executive Management, Project Management, Risk Management, Vendor Management, Business Strategy, Managerial Finance, Mergers & Acquisitions, Training, Managed Care
Education
Georgia State University - J. Mack Robinson College of Business 2000 — 2002
MBA, Finance, 4.0 GPA
Wharton School of Business Executive Development Program 2009 — 2009
Executive Development Program
State University of New York College at Oswego 1989 — 1993
BS, Business Administration
UnitedHealth Group August 2015 - Present
NRCCUA September 2014 - August 2015
Independence School District September 2013 - September 2014
UnitedHealthcare May 2008 - August 2013
Liberty Mutual Insurance January 2003 - May 2008
Kohl's Department Stores 1999 - 2002
United States Marine Corps December 1990 - June 1992
Skills
SSIS, ETL, Microsoft SQL Server, SDLC, SSRS, Visio, Data Modeling, Business Intelligence, SQL, Databases, Information Technology
Education
Friends University 1997 — 2002
Bachelor of Science (BS), Computer Information Systems
UnitedHealthcare March 2011 - Present
UnitedHealthcare August 2009 - March 2011
UnitedHealthcare July 2008 - August 2009
UnitedHealthcare December 2006 - July 2008
Grand Entrance July 2006 - December 2006
UnitedHealthcare July 2004 - June 2006
UnitedHealthcare February 2003 - July 2004
Skills
Customer Service, Customer Relations, Call Center, Employee Relations, Team Building, Insurance, Account Management, Coaching, Sales Support, Call Centers, Employee Benefits, Health Insurance, Health Savings Accounts, Training, HMO, Employee Training, PPO, Provider Relations, Cold Calling, Sales Operations, CRM, HRA, Benefits Administration, Disability Insurance, Medicare
Education
Frederick Community College 2001 — 2003
General
Middletown High School
UnitedHealthcare September 2014 - Present
UnitedHealthcare August 2007 - September 2014
Sears Holding Corp August 2003 - August 2007
Skills
UltraEdit, Access, Microsoft Word, Microsoft Excel, Operational Excellence, Yellow Belt, Green Belt, Notepad++, Visio, PowerPoint, WebEx, Outlook, Marx, Supervising, Subject Matter Experts, Interviews, HIPAA, Healthcare Information..., Medicare Part D, Medicare Advantage, CMS, Business Process
Education
Globe University-Eau Claire 2013 — 2015
Master of Business Administration (M.B.A.), 4.0
Globe University 2008 — 2011
Bachelor's, Business Administration
UnitedHealthcare March 2009 - Present
UnitedHealthcare October 2007 - March 2009
Medica September 2004 - October 2007
Skills
Federal Regulations, Regulatory Submissions, Operations Management, Regulations, Managed Care, Risk Management, Medicare Part D, Healthcare, Medicaid, Health Insurance, Employee Benefits, Leadership, Medicare, Insurance, Health Policy, HMO, HIPAA, Claim, Disease Management, Pharmacy Benefit..., Provider Relations, Quality Improvement, Utilization Management, Network Development, Medical Compliance, Medicaid Managed Care, Healthcare Management, Revenue Cycle, Healthcare Information..., Claim Investigation, Disability Insurance, Workers Compensation, Credentialing, Health Savings Accounts, Healthcare Consulting, Healthcare Industry, Health Care Reform, Claims Management, Medicare/Medicaid...
Education
Georgia State University 1982 — 1984
Coursework, Statistics, Ethics, Public Administration
Georgia Institute of Technology 1973 — 1977
Bachelor of Science, Industrial and Systems Management
Freeport-McMoRan Copper & Gold Inc. June 2014 - November 2014
Coventry Healthcare January 2012 - November 2013
UnitedHealthcare March 2007 - June 2011
Eldorado Computing 2002 - 2007
Pacific Life 1993 - 2002
Skills
Health Insurance, Medicare, Claims, Medicaid, Business Analysis, Excel, Customer Relations, Access, Documentation, Customer Service, Business Requirements, Visio, Process Improvement, Analysis, Healthcare, User Acceptance Testing, Data Analysis, HIPAA, Requirements Gathering, Word, Compliance, SDLC, Microsoft Office, Problem Solving, Outlook, Oracle SQL, Software Documentation, Vendor Management, SQL, Microsoft Excel, Healthcare Information..., SharePoint, Quality Assurance, Business Process, Agile Methodologies, Testing, Training, Software Development, Integration, Cross-functional Team...
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Business Administration and Management, General
Glendale Community College 1996 — 2002
Associates of Arts, Business Management
UnitedHealthcare May 2015 - Present
UnitedHealthcare January 2014 - Present
UnitedHealth Group July 2010 - December 2013
The Regence Group February 2005 - July 2010
Skills
Employee Benefits, Executive Management, Health Insurance, Insurance, Operations Management, Sales, Value Propositions, Negotiation, Training, Strategic Planning, Leadership, Team Building, Account Management
Education
George Fox University 2008 — 2010
MBA, Business Adminstration
University of Oregon 1999 — 2003
BS, Political Science
AAA Parking 2006 - Present
UnitedHealthcare 2005 - 2006
medicare y mucho mas 2004 - 2004
AAA Parking 2000 - 2004
Humana 1994 - 1999
Skills
Parking, Valet Parking, Parking Garages, Management, Hospitality Management, Customer Service, Customer Oriented, People-oriented, Work in A Fast Paced..., Revenue & Profit Growth, Budget Monitoring, Problem Solving, Complaint Management, Time Management, Staff Development, Employee Training, Healthcare Information..., Spreadsheets
Education
Georgia Institute of Technology 1999 — 2001
Certificate, English as a Second Language
instituto Peruano de Administración de Empresas 1985 — 1990
Bachelor of Arts (B.A.), Business Administration and Management, General
UnitedHealthcare May 2013 - Present
Aetna January 1999 - May 2013
Prudential 1997 - 1999
Skills
Managed Care, Medicare, Strategic Planning, Operations Management, Call Center, Process Improvement, Insurance, Healthcare Management, Project Management, Vendor Management, Healthcare, Organizational..., Team Building, Leadership Development, Health Policy, Employee Engagement, Program Management
Education
Gonzaga University 2006 — 2009
MS, Organizational Leadership
Indiana University Bloomington
Bachelor of Science (BS), English Language and Literature/Letters
LoonMedia Partnership August 2010 - Present
KJAK 1680 AM September 2014 - April 2015
Life Matters Media March 2014 - July 2014
Arizona Department of Revenue March 2013 - June 2013
Advanced Benefit Solutions, LLC January 2006 - April 2008
UnitedHealthcare March 2000 - July 2005
Target January 1993 - January 2000
Skills
10 Key, Typing, Sound Editing, Pagemaker, Radio Producing, Radio Host, Comic Strips, Humorist, Creative Writing, Newspaper Design, Photoshop, InDesign, GarageBand, Garageband, Microsoft Excel, Broadcast, Data Entry, Radio Broadcasting, Journalism, Radio, Music Scheduling, Radio Promotions, Radio Programming, Music, Voice Over, Sound, Video Production, Television, DJ, Recording, Video, New Media, Podcasting, Radio Advertising, Digital Media, Radio Production
Education
Paradise Valley Community College 2009 — 2013
Associate of Arts (A.A.), Communication, Journalism, and Related Programs
Paradise Valley Community College 2009 — 2013
Associates in Arts degree, Broadcast Journalism
Glendale Community College 1991 — 1994
Glendale Community College 1991 — 1994
Wake Forest Baptist Health August 2014 - Present
Wake Forest Baptist Health August 2013 - August 2014
EMS MANAGEMENT AND CONSULTANTS June 2012 - 2013
UnitedHealthcare October 2009 - 2012
US Airways July 2006 - December 2009
Skills
Excel, Word, PowerPoint..., Windows 98, Windows..., PFFS, MARX, UFE,..., Customer Account Queries, SharePoint, PowerPoint, Microsoft Excel, Healthcare, Medical Terminology, Call Center, HIPAA, Claim, Call Centers, Customer Service, Employee Benefits, Insurance, Outlook, Process Improvement
Education
Forsyth Technical Community College
Medical Office Computer Specialist/Assistant
Winston-Salem State University
MIS/Interdisciplinary Studies
Towers Watson August 2013 - Present
Humana July 2006 - March 2013
Borders November 2003 - January 2006
UnitedHealthcare August 2001 - June 2002
Skills
Proficient computer..., Invoicing, Accounting, Auditing, Time Management, Customer Service, Employee Benefits, Databases, Accounts Receivable, Account Reconciliation, Accounts Payable, General Ledger, Financial Reporting
Education
Georgia State University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Accounting, Senior
Georgia State University 2000 — 2005
Bachelor of Fine Arts (B.F.A.), Drawing/Painting
Menttium Corporation September 2015 - Present
Voxiva May 2015 - Present
Provant Health Solutions February 2011 - November 2014
UnitedHealthcare October 2005 - February 2011
UnitedHealthcare March 2003 - October 2005
Dental Benefit Providers, Inc. 2000 - 2003
Dental Benefit Providers, Inc. 1995 - 2000
Dental Benefit Providers, Inc. 1994 - 1994
Value Behavioral Health 1993 - 1994
Nestle Australia February 1991 - July 1991
Skills
Strategy, Leadership, Cross-functional Team..., Strategic Planning, Business Development, Management, Salesforce.com, Account Management, Team Building, Training, New Business Development, CRM, Healthcare, Sales, Disease Management, Sales Management, Employee Benefits, Managed Care, Executive Management, Recruiting, Customer Retention, Insurance, Operations Management, Budgets, Health Insurance, P&L Management, Contract Negotiation, Strategic Partnerships
Education
Georgetown University 1988 — 1992
BSBA, Marketing & Management
UNSW Australia 1991 — 1991
Study Abroad, Marketing & Management
Paint Branch High School 1984 — 1988
UnitedHealth Group October 2013 - Present
UnitedHealthcare January 2011 - December 2013
OHC - Oncology Hematology Care March 1999 - January 2011
Comprehensive Healthcare, Inc August 1993 - November 1998
Skills
Nursing, Healthcare, HIPAA, Managed Care, Healthcare Management, Disease Management, Home Care, Patient Education, Health Education, JCAHO, IV, Health Policy, Public Health, Patient Advocacy, Clinical Research, Nursing Management, Pediatrics, Registered Nurses, Provider Relations, Health Promotion, Nursing Care, Ambulatory, Community Health
Education
College of Mount St. Joseph 1990 — 1993
Bachelor of Science in Nursing, Bachelor of Science in Nursing
Good Samaritan College of Nursing & Health Science 1982 — 1985
Diploma for Registered Nurse, Registered Nursing/Registered Nurse
UnitedHealthcare February 2012 - December 2012
UnitedHealthcare June 2011 - February 2012
BI WORLDWIDE October 2002 - March 2011
BI WORLDWIDE January 1996 - February 2002
BI WORLDWIDE April 1992 - January 1996
Keystone Resort October 1988 - September 1991
Skills
Marketing Communications, Incentives, Marketing Strategy, Sales Support Tools, Marketing Operations, Sales Operations, Creative Services, Consultative Selling..., Team Leadership, Employee Recognition, Strategy, Integrated Marketing, Account Management, Direct Marketing, Measurements, Cross-functional Team..., Loyalty Marketing, Sales, Interactive Marketing, Marketing, B2B, Leadership, Analytics, Budgets, Program Management, Marketing Management, Sales Process, Management, Product Launch, Business Development, B2B Marketing, Business Intelligence, Relationship Marketing, Lead Generation, Business Process..., Email Marketing, Strategic Partnerships, Digital Marketing, Loyalty Programs, Direct Mail, Multi-channel Marketing
Education
University of Denver
MBA
Georgia State University
BBA
House Studio DC January 2013 - Present
BlyndeBasix Networking, Marketing and Branding October 2010 - Present
PepsiCo July 2012 - January 2013
UnitedHealthcare February 2009 - January 2011
UnitedHealthcare February 2009 - January 2011
Spencer Group August 2009 - December 2009
Skills
Public Speaking, Editing, Customer Service, Event Planning, Microsoft Office, Public Relations, Research, PowerPoint, Social Media, Fundraising, Microsoft Excel, Microsoft Word, Marketing, Non-profits, Workshop Facilitation, Outlook, Newsletters, Leadership, Community Outreach, Instructional Design, Adobe Creative Suite, Web Design, Social Media Marketing, Social Networking, Project Management, Market Research, Press Releases, Facebook, Time Management, Blogging, Event Management, Marketing Communications, Media Relations, Advertising, Strategic Communications, Strategic Planning, Marketing Strategy, Internal Communications, Proposal Writing, Email Marketing, Photoshop, Multimedia, InDesign, Digital Media, Volunteer Management, Copy Editing, Nonprofits
Education
Full Sail University 2012 — 2013
Master of Fine Arts (MFA), Media Design
North Carolina Agricultural and Technical State University 2004 — 2010
B.S., Journalism/Mass Communication (Electronic Media)
UnitedHealthcare 2012 - Present
United HealthCare 2006 - 2012
United Healthcare 2003 - 2006
CIGNA 2002 - 2003
HealthNet of the Northeast - NYC 2001 - 2002
AmeriHealth of New Jersey - Iselin, NJ 1999 - 2001
Prudential Healthcare 1994 - 1999
The Travelers Insurance Company 1989 - 1994
Education
Gettysburg College 1985 — 1989
BA
The Londyn Group, LLC March 2015 - Present
Hall Boys, Inc. 2013 - Present
Medical Doctor Associates December 2003 - October 2014
Sy.Med Development, Inc. 1998 - 2003
UnitedHealthcare 1993 - 1998
AT&T 1986 - 1991
Skills
Healthcare Management, Healthcare, Staffing Services, Applicant Tracking..., Talent Acquisition, Physicians, New Business Development, Sourcing, Marketing, Recruiting, Process Improvement, Strategic Planning, Sales, Leadership Development, Account Management, Healthcare Information..., Cold Calling, Customer Service, Contract Negotiation, Temporary Placement, Leadership, Temporary Staffing, Team Building, Performance Management, Permanent Placement, Employee Relations, Human Resources, Business Development, Management, Healthcare Consulting, Vendor Management, Training, Strategy, Change Management
Education
Furman University 1982 — 1986
Computer Science / Business
Asurion July 2014 - Present
West Corporation October 2010 - July 2014
AT&T Global Services July 2012 - January 2013
MarketLinkx Direct November 2010 - January 2012
Outcomes Health Information Solutions January 2011 - May 2011
UnitedHealthcare November 2003 - May 2007
Skills
Customer Service, Account Management, Call Centers, CRM, Sales, Sales Management, Contract Negotiation, Business Development, Marketing, Public Relations, Strategic Planning, Negotiation, Call Center, Event Management, Interviews, Account Reconciliation
Education
Georgia State University 2014 — 2016
Bachelor of Business Administration (BBA), School of Accountancy
Monroe College 2003 — 2005
Associate's degree, Computer Science
Albert Merril School Of Business 1995 — 1997
Administrative Assistant and Secretarial Science, General
UnitedHealth Group March 2015 - Present
UnitedHealthcare July 2012 - March 2015
Affinion Group April 2009 - July 2012
TeleTech 2007 - 2009
Skills
Leadership, Call Center, Vendor Management, Management, Workforce Management, Process Improvement, Customer Experience, Call Centers, Contact Centers, Outsourcing, Service Delivery, Customer Satisfaction, BPO, CRM, Operations Management, Performance Management, Customer Retention
Education
Franklin University
MBA, Financial Leadership
UnitedHealthcare
Skills
Program Management, Hospitals, Medicare, Medicaid, Managed Care, Strategy, Health Insurance, Account Management, Healthcare Management, Cross-functional Team..., Strategic Planning, Provider Relations, Team Building, Process Improvement, Healthcare, Leadership, Disease Management, Business Process..., Coaching, Management Consulting, Utilization Management, Change Management, Risk Management, Insurance, Project Management, Customer Service
Education
Villa Maria college Erie Pennsylvania 1986 — 1988
Bachelor of science, Registered Nursing/Registered Nurse
Gannon University 1983 — 1988
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Woodruff-Sawyer & Co December 2014 - Present
LAPD Family Support Group July 2006 - Present
Surf City Insurance December 2012 - 2013
UnitedHealthcare November 2007 - August 2011
Johnson Clark HR Consulting October 2005 - November 2007
Johnson Caron Insurance Services 1999 - 2005
Comprehensive Insurance Services 1996 - 1999
Worldwide Investment Network 1993 - 1996
Akasaka Ortiz & Varela 1989 - 1992
Skills
Health Insurance, Disability Insurance, Employee Benefits, Insurance, Health Savings Accounts, Brokers, Term Life Insurance, Long-term Care, Life Insurance, Claim, Underwriting, Medicare, Account Management, Strategic Planning, Sales Management, Healthcare, Group Medical, Customer Service, Training, Human Resources, Sales, Fixed Annuities
Education
UC Irvine, Extension 2014 — 2015
Certificate - Human Resource Management, Human Resources Management/Personnel Administration, General
Golden West College
Criminal Justice/Police Science
UnitedHealthcare January 2011 - Present
Kaiser Permanente May 2009 - November 2010
Centene Corporation April 2004 - December 2008
CIGNA Healthcare 2000 - 2004
Select Medical 1995 - 2000
Skills
Network Development, Medicaid, Managed Care, Medicare, HMO, Health Insurance, Medicaid Managed Care, PPO, Healthcare Management, Healthcare Consulting, Healthcare, Hospitals, Healthcare Industry, Strategic Planning, Private Sector, Public Sector, Contract Negotiation, Innovation Development, Provider Relations, Provider Operations, Health Care Reform, Clinical Payment..., Disease Management, Pharmacy Benefit..., Health Policy, Physicians, Utilization Management, Process Improvement, Employee Benefits, HIPAA, Physician Relations, Credentialing, Medicare Part D, Home Care
Education
The Ohio State University Moritz College of Law 2006 — 2008
Master's degree, Health Care Law
Franklin University 2000 — 2002
MBA, Health Services Administration
United Healthcare November 2011 - Present
UnitedHealthcare April 2010 - November 2011
UnitedHealthcare September 2008 - April 2010
Skills
Medical Terminology, Medical Billing, ICD-9, CPT, HCPCS, HIPAA, Medicare, Commercial Insurance, Human Anatomy, Physiology, Insurance Claims, Claims Resolution, Microsoft Office, Business Communications
Education
Fortis College 2009 — 2010
Associate of Applied Science, Medical Billing and Coding
Omada Health April 2014 - Present
Health Dialog October 2011 - March 2014
APS Healthcare April 2009 - June 2011
Limeade March 2008 - March 2009
Anthem/Lumenos/Wellpoint January 2006 - February 2008
Lumenos January 2002 - February 2008
UnitedHealthcare July 1998 - January 2002
Skills
Business Development, Start-ups, Salesforce.com, Strategy, Strategic Partnerships, Team Building, Sales, Account Management, New Business Development, Team Leadership, Leadership, Strategic Planning, Analytics, Entrepreneurship, Sales Process, CRM, Mergers, Program Management, Sales Management, Healthcare, Management, Business Strategy, SaaS, Disease Management, Health Policy, Medicaid, Executive Management, Insurance, Business Planning, Health Insurance, Healthcare Industry, Sales Operations, Medicare, Selling, Managed Care, Cross-functional Team..., Competitive Analysis, Healthcare Information...
Education
Gettysburg College 1984 — 1989
BA, Business Management
SJC
Adena Health System August 2013 - Present
Adena Health System January 2014 - Present
Chillicothe Ross Chamber of Commerce August 2014 - Present
Hometown Urgent Care and Occupational Health September 2009 - March 2013
Quest Software September 2008 - September 2009
PrimeSource Healthcare Systems January 2007 - April 2008
UnitedHealthcare January 2006 - January 2007
US HealthWorks May 2004 - December 2005
Blansett Pharmaceuticals November 2003 - April 2004
Capitol Copy- Ohio Business Systems January 2002 - November 2003
Skills
Marketing, Healthcare, Customer Service, Strategic Planning, Microsoft Office, Team Building, Microsoft Excel, New Business Development, Public Speaking, Event Planning, Account Management, PowerPoint, Sales, Sales Management, Direct Sales, Training, Cold Calling, Management
Education
Franklin University
Healthcare Management / Business, BS, 3.4 gpa
The Ohio State University 2000 — 2001
Athletic Training / Sports Med
Frederick Regional Health System August 2012 - February 2015
UnitedHealthcare February 2011 - August 2012
Tx Team Rehab February 2007 - February 2011
Law Office of Stephen Meyers August 1998 - December 2004
Skills
Healthcare, Hospitals, Marketing, Home Care, Healthcare Management, Medicare, Public Speaking, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Team Building, Nonprofits, Community Outreach, Data Analysis, Rehabilitation, Event Planning, Process Scheduler, Teaching, Patient Safety, Managed Care, Public Relations, Physician Relations, Healthcare Information..., Data Entry, Elder Care, EMR, HIPAA, Medical Terminology, Social Networking, Recruiting, Training, Health Education, Analysis, Medicaid, Program Development, Customer Service, Strategic Planning, Process Improvement, Social Media, Team Leadership, Product Launch, Fundraising, Event Management, Marketing Communications, Program Management, Leadership
Education
Ashford University 2010 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Frederick Community College 1999 — 2002
SunTrust Bank July 2011 - Present
SunTrust Bank September 2008 - July 2011
SunTrust Bank April 2004 - September 2008
Lend Lease Real Estate Investments November 1998 - March 2004
Books A Million April 1998 - October 1998
UnitedHealthcare September 1996 - March 1998
Skills
SDLC, Process Improvement, Financial Analysis, Banking, Data Analysis, Small Business Lending, Team Building, Business Strategy, Business Analysis, Leadership, Program Management, Vendor Management, Risk Management, Project Management, Finance, Performance Management, Budgets, Government Contracting, Negotiation, Access, Financial Modeling, Cross-functional Team...
Education
Georgia State University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Morehouse College 1991 — 1996
B.A., Business Administration
DeKalb Medical August 2015 - Present
Eastside Medical Ctr September 2008 - January 2014
UnitedHealthcare March 2006 - February 2008
northlake medical center, ga April 2002 - December 2006
Skills
BLS, Certified Case Manager, Acute Care, Customer Service, Disease Management, Healthcare, Healthcare Management, Hospitals, Inpatient, Medical/Surgical, Nursing, Patient Advocacy, Patient Safety, Strategic Planning, Utilization Management, Utilization Review, Medical-Surgical
Education
Georgia State University 1994 — 1998
Bachelor of Science (BSc), Registered Nursing/Registered Nurse
360 iSolutions Consulting March 2015 - Present
Innovation Processes & Solutions (IPS) January 2015 - Present
QmedRx October 2014 - Present
Blackwatch International, LLC June 2014 - Present
AdvoCare International May 2011 - Present
Chico Creek Wellness July 2013 - July 2014
UnitedHealthcare 2012 - 2013
Madigan Healthcare Systems 2010 - 2011
Skills
Security Clearance, Budgets, Customer Service, Employee Benefits, HIPAA, Healthcare, Human Resources, Leadership, Leadership Development, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Program Management, Sales, Team Building, Training
Education
University of Phoenix 2009 — 2010
MBA, Business Administration
University of Phoenix 2007 — 2009
Bachelors, Health Administration
Georgia Military College 2004 — 2006
AA, Behavioral Science, Pre-Nursing, 4.0
Georgia Military College-Warner Robins Campus 2002 — 2004
Associate of Arts (AA), Behavioral Science, 4.0
Ramstein American High School
High School/Secondary Diploma Programs
The Home Depot July 2014 - Present
The Home Depot July 2012 - Present
UnitedHealthcare January 2007 - July 2012
Travelers Insurance 1999 - 2007
Skills
SDLC, Business Analysis, Process Improvement, Visio, Vendor Management, Program Management, Software Project..., Business Intelligence, Team Building, PMO, SharePoint, Requirements Analysis, Management, Customer Service, Project Management, PMP, Insurance, IT Strategy, Business Process..., IT Management, CRM, Leadership
Education
University of Hartford 2012 — 2014
Master of Business Administration
Franklin Pierce University 1996 — 1999
BA, Computer Science
American Express September 2006 - Present
n/a 1994 - Present
United Health Benefits May 2011 - October 2011
UnitedHealthcare May 2011 - October 2011
Uniform Advantage July 2010 - January 2011
Uniform Advantage June 2010 - January 2011
Full Sail University February 2010 - January 2011
American Express September 2006 - February 2009
RXM Healthcare Services January 2003 - December 2003
Sunrise Pediatrics June 2001 - March 2002
Skills
Pharmacy Technicians, Data Entry, Customer Service, Call Center, Customer Satisfaction, Healthcare, Microsoft Word, Telephone Skills, Medical Terminology, Customer Experience, Problem Solving, Customer Support, Typing, Lotus Notes, Technical Support, Microsoft Office
Education
Full Sail University 2010 — 2014
in progress, Web Development / Graphic Design
McArthur High School 1994 — 1998
Diploma, General Studies
Centers for Medicare & Medicaid Services February 2014 - Present
Centers for Medicare & Medicaid Services’ Center for Consumer Information and Insurance Oversight February 2012 - February 2014
Self-Pay Healthcare LLC March 2011 - February 2012
Healthways August 2010 - February 2012
Coventry Health Care September 2007 - February 2010
Advanced Medical Expense Solutions LLC March 2006 - September 2007
UnitedHealthcare March 2003 - March 2006
Skills
Leadership, Program Management, Management, Healthcare, Strategic Planning, Strategy, Analysis, Medicare, Process Improvement, Training, Employee Benefits, Health Insurance, Health Policy, Insurance, Executive Management
Education
The Johns Hopkins University 2006 — 2010
MA, Government
Georgia State University - J. Mack Robinson College of Business 1999 — 2002
MBA
William & Mary 1993 — 1997
BA, History
Marist 1987 — 1993
High School Graduate
UnitedHealthcare July 2001 - Present
PacifiCare 2001 - 2009
MaterniCare 1996 - 2001
FHP 1986 - 1996
Skills
Network Development, Healthcare Management, Managed Care, Healthcare, Hospitals, PPO, Provider Relations, Revenue Cycle, Health Policy, Credentialing, Healthcare Industry, Management, Health Insurance, Utilization Management, HMO, Medicaid, HIPAA, Healthcare Consulting
Education
Golden West College
Nursing, General Ed
Saddleback College
School of Nursing
University of Phoenix
Healthcare Admin
Northwestern Mutual July 2010 - Present
Paychex, Inc. June 2006 - August 2010
UnitedHealthcare February 2002 - June 2006
XO 2000 - 2001
Skills
Health Insurance, Employee Benefits, Term Life Insurance, Dental, Benefits, Health Savings Accounts, Life Insurance, Disability Insurance, 401k, Insurance, Benefits Administration, Human Resources, Long Term Care Insurance, Brokers, Long-term Care, Retirement, COBRA, Fixed Annuities, Defined Benefit, Underwriting, Critical Illness, Whole Life, Workers Compensation, Accident, Group Insurance
Education
George Mason University 1984 — 1988
BS, Economics
Home July 2012 - Present
UnitedHealthcare September 1994 - June 2012
Skills
NCQA Standards/Surveys, Accreditation - NCQA..., Health Policy, NCQA, Disease Management, Utilization Review, Nursing, Quality Improvement, Hospitals, Credentialing, Accreditation, Managed Care, Healthcare Management, Process Improvement, Utilization Management, HIPAA, Medicaid, Healthcare Consulting, Medicare, HEDIS, Health Insurance, Healthcare Industry, Healthcare Information..., Healthcare, EHR
Education
Gardner-Webb University 1986 — 1989
BS, Health Administration
Mercer University 1968 — 1971
Diploma in Nursing, Nursing
Elster March 2015 - Present
Elster May 2011 - March 2015
UnitedHealthcare 2009 - 2013
Engineered Success, LLC July 2009 - May 2011
Ametek July 2007 - May 2009
Ametek June 2006 - July 2007
Ametek April 2002 - June 2006
Ametek January 2000 - April 2002
Ametek June 1998 - January 2000
Ametek September 1994 - June 1998
Skills
Product Marketing, Product Management, Cross-functional Team..., Marketing Strategy, Manufacturing, Process Improvement, Instrumentation, Leadership, Sales Management, Marketing, Marketing Communications, Budgets, Program Management, Natural Gas, Engineering, Quality Assurance, Direct Sales, Market Analysis, Customer Service, International Sales, Training, Advertising, Technical Writing, Mass Spectrometry, Gas Chromatography, Spectroscopy, Competitive Analysis, Trade Shows, Sales, Automation, Strategy, Integration, Process Automation, Contract Management, Project Coordination, Industrial Engineering, Outstanding Customer..., Field Service, Website Management, Public Relations, Print Collateral, Technical Training, Sales Presentations, Public Speaking, Trade Show Management, Teamwork, Refining Processes, Business Development
Education
Goldey-Beacom College 2003 — 2004
MBA, Marketing Management
Delaware Technical Community College 1997 — 1998
AAS, Industrial Engineering Technology
Rensselaer Polytechnic Institute 1986 — 1990
BSME, Mechanical Engineering
SkillsUSA Ohio September 2010 - Present
UMR April 2007 - Present
SkillsUSA June 2011 - June 2013
UnitedHealthcare (UMR) April 2007 - March 2010
UnitedHealthcare 2007 - March 2010
Church of the Ascension January 2007 - March 2007
Dorothy Lane American Baptist Church April 2004 - June 2006
Church of the May 2001 - June 2005
Jan-Bell October 1996 - December 1999
Skills
Account Management, Leadership, Sales, Marketing, Customer Service, Customer Retention, Public Speaking, PowerPoint, Microsoft Office, Sales Operations, Microsoft Word, Health Insurance, Team Building, Insurance, Microsoft Excel, Employee Benefits, Strategic Planning, Event Planning, Coaching, HIPAA
Education
Sinclair Community College 2004 — 2006
Associate's degree, Business Information System
Franklin University 1991 — 1993
Applied, Communications
Viacom December 2014 - Present
Emdeon August 2013 - May 2014
Self Employed January 2012 - August 2013
Vaco February 2013 - March 2013
UnitedHealthcare October 2008 - May 2012
Comcast Cable February 2006 - August 2008
Skills
Customer Service, Public Speaking, Microsoft Office, Public Relations, Outlook, Data Analysis, Microsoft Word, Microsoft Excel, Process Improvement, Critical Thinking, Analysis, Project Management, Leadership
Education
The George Washington University 2002 — 2004
B.A., Communication
Georgetown University 2000 — 2002
International Business/Marketing
Evolent Health 2013 - Present
Brown Group Consulting, LLC 1997 - Present
VSC December 2009 - April 2013
RBI Insurance Company September 2006 - December 2010
Wilson Technologies 2008 - 2009
UnitedHealthcare November 2005 - September 2006
Amerigroup Corporation January 2003 - September 2004
DC Government May 2002 - December 2002
DC Government September 2001 - May 2002
DC Government August 1999 - September 2001
Skills
Public Relations, Strategic Planning, Public Speaking, Team Leadership, Finance, Enterprise Software, Management Consulting, Government, Sales, Public Affairs, Non-profits, Marketing Strategy, Strategic Communications, Social Media, Nonprofits, Business Strategy, Event Management, Management, Interpersonal Skill, Business Development, Program Management, Leadership, Start-ups, Policy, Leadership Development, Marketing, Strategic Partnerships, Media Relations, Contract Negotiation, Legislative Relations, Fundraising, Organizational..., Proposal Writing, Training, Staff Development, Entrepreneurship, Team Building, Executive Management, Small Business, Event Planning, New Business Development, Social Networking, Business Planning, Social Media Marketing, Coaching, Market Research, Marketing Communications, Online Marketing, Community Development, Account Management
Education
Georgetown University 1984 — 1988
BA, Government
Verona High School 1980 — 1984
College Prep
Anthem October 2014 - Present
Remington Retirement Specialists 2013 - October 2014
UnitedHealth Group September 2011 - September 2013
UnitedHealthcare 2008 - 2011
Humana January 2006 - January 2008
Independent Insurance Agent 2001 - 2006
State of Vermont January 1998 - February 2000
Skills
Medicare, Medicare Supplements, Insurance, Long Term Care, Medicare Part D, Medicare Advantage, Long-term Care, Sales, Health Policy, Health Insurance, Disability Insurance, Whole Life, Retirement Planning, Sales Operations, Recruiting, Brokers, Term Life Insurance, Life Insurance, IRAs, Management, Life & Health Insurance..., Retirement, Insurance Brokerage, Medicaid, Provider Relations, Critical Illness, Fixed Annuities, Universal Life, Licensed Life & Health..., Health Savings Accounts, HMO, Claim, Managed Care, Employee Benefits, Healthcare Industry, Network Development, Underwriting, PPO, Sales Presentations, Healthcare Consulting, Sales Process, Healthcare, Cold Calling, Onboarding, Healthcare Management, Selling, Entrepreneurship, Sales Management, Leadership, Training
Education
Goddard College 1985 — 1990
BA, Anthropology
Vermont college 1984 — 1987
MA, Psychology
PetSmart Petshotel October 2014 - Present
UnitedHealthcare September 2012 - March 2013
Glendale Remote Encoding November 2008 - March 2010
Small Wonders Preschool January 2008 - November 2008
International Cruise & Excursions, Inc. August 2006 - January 2008
4-J's Excavating July 2005 - August 2006
Skills
Data Entry, Customer Service, 10 Key, Claims Processing, Telephone Skills, Video Editing, Content Development, Microsoft Excel, Insurance, Sales Management, Clerical Duties, Microsoft Office, Call Center, Retail, Merchandising, Inventory Control, Typing, Payment Processor
Education
Rio Salado Community College 2011 — 2013
Education
Glendale Community College 1998 — 2003
Theatre/Theater
Ironwood High School 1994 — 1998
Diploma
Cigna March 2014 - Present
CIGNA June 2011 - March 2014
Cigna September 2006 - June 2011
UnitedHealthcare September 2004 - September 2006
Skills
Healthcare, Health Insurance, Health Education, Managed Care, Health Promotion, Customer Service, Medicare, Provider Relations, Healthcare Industry, Process Improvement, Social Services, HIPAA, Medicaid, Healthcare Management
Education
University of Phoenix 2013 — 2016
Master of Business Administration (MBA)
University of Maryland Baltimore 2002 — 2004
Master's degree, Social Work
Goucher College 1997 — 2001
Bachelor of Arts (BA), Political Science and Government
Sheppard Pratt October 2012 - Present
United Health Care February 2009 - July 2012
UnitedHealthcare 2009 - 2012
Kaiser Permanente November 2003 - October 2008
Kaiser Permanente Insurance Group November 2003 - October 2008
Metropolitan Regional Information Systems, Inc June 2003 - November 2003
Wells Fargo Home Mortgage November 2002 - March 2003
MAMSI Health Plan May 2002 - October 2002
1eEurope, LTD June 2000 - February 2002
DIGEX Internet Services May 1999 - May 2000
Skills
Medicare, Medicare Part D, Medicare Advantage, Medicare/Medicaid..., Claims Handling, Health Insurance, Healthcare Information..., Call Center, Member Relations, Investigation, Compliance, Computers, Customer Service, Customer Satisfaction, Customer Retention
Education
Franklin Pierce University 1992 — 1993
Bachelor of Science (BS), Mass Communication/Media Studies
Bullis High School 1989 — 1992
GED
Gundersen Health System August 2015 - Present
Dungarvin March 2013 - Present
Brookdale Senior Living July 2013 - October 2013
Globe University April 2011 - December 2012
UnitedHealthcare February 1998 - April 2011
UnitedHealthcare December 1997 - April 2011
United Health Care December 1997 - April 2011
Skills
Accounts Payable, Data Entry, 10 Key, Typing, Medicare, Medical Billing, Administrative..., Health Insurance, Outlook, Medical Terminology, HIPAA, Credentialing, Medicaid, Insurance, Fax, Spreadsheets, Cpr Certified, Telephone Skills, Vital Signs, Phlebotomy, EKG, Multi-line Phone, Medical Coding, Healthcare, Medical Records, EMR, Appointment Scheduling, CPT, ICD-9, Medication..., Compassion, Medical Transcription, Venipuncture, HCPCS, Accounts Receivable, Provider Relations, Blood Pressure, Medical Assisting, ICD-9-CM, Injectable, Direct Patient Care, Wound Care, Patient Safety, PowerPoint, Medisoft, Medicine, Critical Thinking, First Aid, Hospitals, Microsoft Office
Education
Western Technical College 2015 — 2015
Associate of Applied Science, Accounting
Western Technical College 2015 — 2015
Certificate, Nursing assistant
Western Technical College 2015 — 2015
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Globe University-La Crosse 2013 — 2013
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
Globe University 2011 — 2012
Associate of Applied Science, Medical Assisting
Globe University-La Crosse 2011 — 2012
Associate's degree, Medical/Clinical Assistant
Western Technical College 1996 — 1998
Associate's degree, Medical Secretary
Western Technical College 1995 — 1997
vocational diploma, Office computer
Western Technical College 1990 — 1992
Associate's degree, Accounting
CBS Corporation July 2011 - Present
Mindframe Media January 1999 - August 2011
American Residential Services January 2010 - June 2011
Home Depot January 2008 - 2011
American Home LLC December 2006 - December 2007
Coca Cola March 2005 - November 2006
Bodyblocks Inc. January 2004 - March 2005
Red Bull March 2003 - January 2004
UnitedHealthcare January 1999 - May 2001
WVGS Georgia Southern Radio Station June 1998 - June 2000
Skills
Marketing, Sales, Networking, Data Management, Programming, Social Media Marketing, Marketing Strategy, Advertising, Social Media, Event Planning, Online Advertising, Digital Marketing, Account Management, Public Relations, Social Networking, Sales Management, Event Management, New Business Development, Market Research, Digital Media, Integrated Marketing, SEO, Sponsorship, Business Development, Management, Radio
Education
Georgia State University 2000 — 2004
Bachelor of Science, Marketing
Georgia Southern University 1998 — 2002
Bachelor of Science, Marketing
Helpful Therapy Center, LLC January 2011 - Present
US Department of Health and Human Services June 2014 - Present
UnitedHealthcare November 2010 - June 2014
Development Counts, LLC 2007 - 2012
DeKalb Community Service Board January 2006 - November 2010
DeKalb Medical 2008 - 2010
Comprehensive Counseling Solutions 2007 - 2008
Skills
Mental Health, Family Therapy, Group Therapy, Adolescents, Psychotherapy, Play Therapy, Anger Management, Behavioral Health, Parenting Skills..., Crisis Intervention, Parent Education, Life Transitions, Psychology, Personal Development, Personal Development..., Counseling, Stress Management, Anger Management Groups, Clinical Supervision, Employee Assistance..., Workplace Health, Motivational..., Management Consulting, Program Management
Education
Argosy University Atlanta 2005 — 2007
Master's of Arts, Community Counseling
Georgia State University 2001 — 2003
Bachelor's of Arts, Psychology
UnitedHealthcare January 1995 - Present
United Healthcare September 2007 - November 2011
UnitedHealth Group 2003 - 2008
Northern Communities Credit Union August 1994 - December 1994
Skills
Medicaid, Health Insurance, Medicare, Managed Care, Claim, HIPAA, Process Improvement, Health Policy, Business Analysis
Education
Napa Valley Community College 1990 — 1994
Accounting
Golden West College 1989 — 1990
Accounting
Infinity Security Consulting - Owner / President July 2011 - Present
ITT Technical Institute November 2009 - Present
MN State Department of Employment & Economic Development July 2009 - July 2011
ShopNBC & QBS June 2008 - July 2009
UnitedHealthcare September 2007 - May 2008
Northwest Airlines June 2006 - August 2007
Boeing June 2000 - July 2006
Group Health Cooperative September 1997 - April 2000
Toolmaker 1996 - 1997
AirTouch Cellular 1992 - 1996
Skills
Physical Security, HIPAA, Security Policy, Application Security, Compliance, Security Assessments, Risk, Access Control, SOX, Risk Management, Security, Asset Protection, Protection, GLBA, PCI DSS, Vulnerability Assessment, Executive Protection, Security Awareness, IT Audit, Risk Assessment, Internal Controls, Oversight, Internal Audit, Security Audits, Security Management, Information Security..., Information Security..., CISSP, Compliance Management, Privacy, Intrusion Detection, NIST, Accreditation, Vulnerability Management, Business Continuity, Cyber Security, Penetration Testing, Risk Mitigation, ISO 27001, Risk Analysis, Information Assurance, Computer Security, Performance Metrics, Enterprise Risk..., Information Security, Privacy Law, ITIL, Data Security, Financial Risk, Sarbanes-Oxley Act
Education
Gonzaga University 2004 — 2006
Masters in Arts, Organzational Leadership
Weber State University 2002 — 2002
Certificate, CISO Program
University of Pennsylvania - The Wharton School 1979 — 1983
BBA, Management
ITT Technical Institute - Adjunct Professor Information Security
Taught, Information Technology
Talascend, LLC August 2010 - March 2015
Morgan-Keller Construction November 2005 - January 2009
UnitedHealthcare April 1999 - March 2005
Respiratory Health Services June 1995 - April 1999
Skills
Recruiting, Human Resources, Onboarding, Employee Relations, Technical Recruiting, Employee Benefits, Temporary Placement, Applicant Tracking..., New Hire Orientations, Internet Recruiting, Management, HRIS, Performance Management, Time Management, Vendor Management, Background Checks, Benefits Administration, Benefits Negotiation, Cold Calling
Education
Frederick Community College 2006 — 2008
AMA, Human Resources & Business Mgmt.
Walkersville High School 1974 — 1978
General Studies
Thomas Johnson High School 1977 — 1978
High School Diploma, Night School Early Graduation
UnitedHealthcare November 2010 - Present
180Training and Coaching January 2010 - Present
University of Southern Maine April 2000 - March 2014
Unum 2008 - 2009
Unum 2007 - 2008
Unum 2003 - 2007
Unum 1998 - 2003
Lakeshore Community Services Inc. 1993 - 1995
Skills
Account Management, Leadership Development, Coaching, Organizational..., Training & Development, Sales and Marketing, Brokers, Voluntary Employee..., Disability Insurance, Workplace benefits, Employee Benefits, Employee Training, Training, Program Management, Sales, Marketing, Insurance, Management, Project Management, Public Speaking, New Business Development, Sales Management, Leadership, Team Building
Education
Wiley Publishing - Authorized Partner Certification Training
Certified Trainer/Authorized Partner - The FIVE BEHAVIORS of a COHESIVE TEAM and EVERYTHING DiSC
HRCertification.com
Certified - FMLA Administration Skills, Family and Medical Leave Act, A
Center for Coaching Certification
Certified Professional Coach
University of Southern Maine (Center for Continuing Education) 1999 — 1999
Certificate, Training and Development
Franciscan University of Steubenville 1990 — 1993
BS, Mental Health and Human Services
North Reading HS
Pride Mobility Products September 2008 - Present
Pride Mobility Products 2002 - August 2008
HealthNow New York Inc. 2000 - 2002
UnitedHealthcare 1997 - 2000
Skills
Power Mobility Devices, Medicare, Medicaid, Policy, Customer Service, Healthcare, Medical Devices, Public Speaking, Customer Relations, Public Relations, Team Building, Sales Operations, Management, Home Care, Sales, Sales Management, Budgets, Leadership, Strategic Planning, Contract Negotiation, Managed Care, Training, Analysis, Hospitals, Healthcare Consulting, Process Improvement, Healthcare Industry, Healthcare Management, Government
Education
Golden Gate University 2011 — 2016
Master's Degree, Public Administration, 3.88
Penn State University 1987 — 1991
BS, Health Policy and Administration
Bishop Hafey HS 1983 — 1987
UnitedHealthcare April 2007 - Present
Lumenos/WellPoint, Inc. 2003 - 2007
Skills
Managed Care, Provider Relations, Medicare, Healthcare, Account Management, Health Insurance, Health Savings Accounts, Employee Benefits, Disease Management, Business Analysis, Healthcare Information..., Brokers, CRM, Insurance, Health Policy, Healthcare Industry, HMO, HIPAA, Utilization Management
Education
University of Virginia
BSN, Nursing
George Mason University
MSN, Business Administration
Pacific Communications (through The Creative Group) September 2013 - Present
The Brent Shapiro Foundation for Alcohol and Drug Awareness February 2012 - Present
Teacher Created Materials (through AppleOne Employment Services) January 2014 - May 2014
PIH Health (through The Creative Group) April 2013 - December 2013
Delcan Corporation February 2013 - May 2013
UnitedHealthcare (through The Marinan Group) February 2011 - October 2012
Freelance Independent Contractor September 2009 - February 2011
UnitedHealthcare January 2008 - September 2009
Aquent October 2006 - January 2008
PIMCO October 2001 - October 2006
Skills
Logo Design, Brochures, Catalogs, Posters, Flier Design, Newspaper Ads, Direct Mail, Forms, Typography, Web Graphics, PowerPoint, Digital Imaging, Trade Show Coordination, Press Coordination, Directories, White Papers, Graphic Design, Production Artist, Desktop Publishing, Newsletters, Catalogues, Corporate Branding &..., Non-Profit Collateral..., Entertainment..., Financial Collateral..., Healthcare Industry..., Billboard / Large..., Advertising, Flyers, Adobe Creative Suite, Graphics, Packaging, Mac, Trade Shows, Layout
Education
Platt College of Design 1993 — 1994
Technical, Graphic Design
New York University 1989 — 1991
BFA, Cinema
Santa Monica College 1983 — 1988
AA, Cinema
Fullerton College
Food Lion November 2014 - August 2015
See.Me 2000 - 2015
Adnet March 2013 - May 2013
Sinclair Broadcast Group February 2012 - October 2012
Various Temporary Assignments January 2001 - February 2012
Antek Healthware, LLC September 2010 - January 2011
Antek Healthware, LLC May 2010 - September 2010
The Packaging Design Group September 2009 - January 2010
Merritt Properties, LLC January 2008 - June 2009
UnitedHealthcare February 2001 - December 2008
Skills
Accounts Payable, Oracle Reports, Oracle Financials, Microsoft Office, Excel, PowerPoint, Financial Accounting, Quickbooks, MRI, Cougar Mountain, Deltek, Timberline, Customer Relations, Office Administration, Database Administration, Web Design, HTML, Collections, Invoicing, Word, Data Entry, Accounting, Reconciliation, Accounts Receivable, Customer Service, Spreadsheets, Outlook, Access, Payroll Processing, Payroll, Billing, Administration, Windows, Administrative Support, Research, Inventory Management, Scheduling, Supervisory Skills, Problem Solving, Documentation, Teamwork, Typing, Bookkeeping, MS Project, Journal Entries, Insurance, Process Improvement, Budgeting, General Ledger, Microsoft Excel
Education
Frederick Community College 2001 — 2003
Associates, Business Administration
Western International 2003 — 2006
Bachelors of Science, Psychology and Business Administration
The Pembroke Hill School December 2013 - Present
Le Cordon Bleu College of Culinary Arts March 2012 - March 2013
DeVry University September 2011 - March 2012
DeVry University April 2010 - September 2011
UnitedHealthcare March 2009 - January 2010
Cottey College July 2008 - March 2009
Missouri State University August 2006 - January 2008
Ozarks Technical Community College July 2004 - August 2006
Ozarks Technical Community College February 2002 - July 2004
Ozarks Technical Community College July 1998 - February 2002
Skills
Higher Education, Student Affairs, Student Development, Academic Advising, Retaining Customers, Staff Development, Teaching, Enrollment Management, Adult Education, Student Financial Aid, Higher Education..., Customer Service, Campus, Instructional Design, Policy, Program Management, Interviews, Student Recruiting, Student Engagement, Training, Career Counseling, CampusVue, Academic Administration, Distance Learning, Career Development, College Teaching, E-Learning
Education
Missouri State University 2000 — 2002
Master of Science, Administrative Studies, 3.18
Friends University 1994 — 1995
Bachelor of Science, Human Resource Management, 3.70
Independence Community College 1991 — 1993
Associate of General Studies, Business, 3.62
Field Kindley High School
Optumrx October 2014 - Present
optumrx September 2012 - October 2014
Optumrx August 2012 - March 2013
UnitedHealth Group November 2011 - September 2012
UnitedHealth Group November 2010 - November 2011
UnitedHealthcare November 2007 - October 2010
Farmers Insurance May 2003 - January 2007
Critticom January 2000 - August 2002
Skills
Operations Research, Customer Service, Customer Engagement, Customer Oriented, Complaints, Team Leadership, Order Processing, Oracle Order Management, IRIS, Data Entry, Placing Orders, Medicare Part D, Call Centers, Salesforce.com, Hiring, HIPAA, Management, Managed Care, Training, Healthcare, Adjudication, Customer Experience, Customer Satisfaction, Leadership, Medicare, Team Building, Customer Retention
Education
Fullerton College 1998 — 1998
General Studies, English Language and Literature/Letters
Fullerton Junior College 1998 — 1998
Connect for Health Colorado September 2014 - Present
Surganty Services, LLC September 2008 - Present
Surganty Services, LLC September 2008 - Present
UnitedHealth Group September 2008 - Present
UnitedHealthcare September 2008 - Present
Jackson National Life April 2005 - September 2008
h & r block 2002 - 2004
Skills
Medicare, Insurance, Health, Health Insurance, Healthcare, Annuities, Sales, Customer Service, Retirement Planning
Education
Fort Lewis College 1998 — 2003
Bachelors, Business
CIGNA Healthcare January 2011 - Present
CIGNA Healthcare January 2007 - January 2011
UnitedHealthcare May 2004 - January 2007
MAMSI October 1998 - April 2004
MAMSI March 1995 - October 1998
MAMSI May 1992 - April 1995
Skills
Provider Relations, Hospitals, Managed Care, Health Insurance, Network Development, Healthcare Industry, PPO, Healthcare, Healthcare Management, Insurance, Claim, Process Improvement, Utilization Management, Medicare, HIPAA, Physician Relations, Medicaid, Medical Billing, Contract Negotiation, HMO
Education
Frostburg State University 1987 — 1990
Bachelor of Science (B.S.), Operations Management
Frostburg State University 1986 — 1990
BS, Business Operations
Northside Hospital November 2012 - Present
Parallon Business Solutions February 2001 - July 2012
NCO July 2000 - February 2001
UnitedHealthcare October 1998 - February 2001
UNITED HEALTHCARE/UNIPRISE October 1998 - July 2000
Doctors General Practice Clinic February 1996 - May 1998
DOCTORS GENERAL PRACTICE CLINIC June 1996 - April 1998
Skills
Accounting, Business Objects, Training & Development, Accounts Receivable, Customer Service, Access, Insurance, Employee Training, Invoicing
Education
Georgia Perimeter College 2007 — 2008
Business Mgmt Degree
Gwinnett College-Lilburn 1994 — 1996
Associates in Medical Assisting, Medical and Back Office Assiting
Meadowcreek High School
Diploma
Optum July 2012 - Present
RunnX 1996 - Present
OptumInsight February 2011 - July 2012
UnitedHealthcare February 2008 - February 2011
KCI Realty October 2004 - January 2009
UnitedHealth Group / Robert Half Technology August 2007 - February 2008
Cardinal Health / Robert Half Technology February 2007 - August 2007
Optimum Technology, Inc October 2005 - February 2007
Macola Software February 1999 - October 2005
Exact Software February 1999 - October 2005
Skills
Architectures, Solution Architecture, System Architecture, Object Oriented Design, Scrum, Design Patterns, .NET, Software Development, C#, Microsoft SQL Server, Software Engineering, Enterprise Software, OOP, LINQ, SDLC, ASP.NET MVC, WPF, ASP.NET, TFS, Databases, Integration, Visual Studio, WCF, Web Applications, SQL Server, AJAX, ASP.NET AJAX, IIS, VB.NET, JavaScript, ASP, XML, Oracle, HTML, Visual Basic, VBScript, SSRS, T-SQL, Web Services, SOA, SSIS, MVVM, Microsoft Patterns &..., Visio
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Information Technology Software Engineering
Franklin University 2002 — 2005
Digital Communications
Marion Technical College 1996 — 2000
Associate's degree, Computer Marketing
River Valley 1993 — 1996
Georgia State University April 2015 - Present
Georgia State University August 2012 - April 2015
Georgia Highlands College January 2010 - August 2012
Self-Employed October 2009 - August 2012
Point University August 2010 - May 2012
ITT Technical Institute June 2010 - September 2010
UnitedHealthcare July 2009 - October 2009
Kids Health First Pediatric Alliance August 2003 - April 2009
Skills
Corporate Communications, Management, Editing, Creative Writing, Teaching, Higher Education, Copy Editing, Research, Public Speaking, Social Media, Public Relations, Technical Writing, Resume Writing, Event Planning, PowerPoint
Education
Georgia State University 2012 — 2016
Doctor of Philosophy (Ph.D.), English Rhetoric & Composition, 3.86 GPA
Kennesaw State University 2006 — 2009
Master's Degree, Professional Writing (Applied Writing & Composition/Rhetoric), 4.00
Georgia State University 1995 — 2000
Bachelor's Degree, Policy Studies, Human Resource Development
The University of Georgia 1993 — 1994
N/A, Music Education; Music Theory & Composition
State of Maryland October 2013 - Present
Virginia Hospital Center April 2013 - July 2013
CARE December 2012 - December 2012
CARE December 2011 - November 2012
UnitedHealthcare June 2010 - August 2010
Hyatt Regency Atlanta June 2008 - August 2008
Skills
Benefits Administration, Compensation, Lawson, Taleo, Employee Selection, Compliance, Organizing, Writing, Spanish translation, SharePoint, Access Database, Employee Relations, HR Project Management, HR Policies, Onboarding, Microsoft Excel, Microsoft Word, Recruiting, Training, Job Descriptions, Interviews, Software Documentation, Screening, College Recruiting, Sourcing, Applicant Tracking..., New Hire Orientations, HRIS, Employee Benefits, Employment Law, Time Management
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2012
Bachelor of Business Administration, Managerial Sciences/Human Resource Management
Howard University - John H. Johnson School of Communications 2008 — 2009
Journalism
Colegio MASAY (Marco Salas Yepez High School) 2008 — 2008
Physics
GE Oil & Gas March 2014 - March 2015
Optima Technologies, Inc. March 2013 - February 2014
Honeywell Aerospace March 2005 - December 2012
RBC Insurance March 2004 - June 2004
RBC Insurance February 2003 - February 2004
GE Energy February 2002 - December 2002
GE Energy July 2000 - October 2001
GE Energy April 1999 - June 2000
UnitedHealthcare August 1996 - March 1999
Skills
Business Requirements, Requirements Gathering, SharePoint, Workflow, Use Case, Oral & Written..., Business Process..., Interpretation of..., Managerial Skills, Strategic Communications, Technical Documentation, Visio, Requirements Analysis, Process Improvement, SQL, Program Management, Integration, ERP, Six Sigma, Manufacturing, Management, Process Engineering, Resource Management, Cross-functional Team..., Business Intelligence, MS Project, Vendor Management, Leadership, Business Analysis, IT Management, Software Documentation, Business Process, Troubleshooting, SAP, IT Strategy, Information Technology, CRM, Testing, IT Service Management, Microsoft Project
Education
Francis Marion University
BA, Business Adminstration AACSB, Business Management, Computer Information Systems Management
Optum October 2013 - Present
UnitedHealthcare February 2012 - September 2013
UnitedHealth Group July 2008 - February 2012
Nationwide Insurance (GatesMcDonald) February 1990 - July 1997
M.D. IPA June 1986 - January 1990
Skills
Claims Management, Risk Management, Operations Management, Provider Relations, Medicare, Network Development, Managed Care, Health Insurance, HMO, Medicaid, Production Managment, HIPAA, Healthcare, Health Policy, Process Improvement, Production Management, PPO, Leadership, Healthcare Consulting
Education
Franklin University 1999 — 2001
Primerica May 2013 - Present
UnitedHealthcare November 2007 - October 2012
Carroll County Family and Children First Council August 2005 - October 2007
Harrison Hills City School Distrtict October 1996 - May 2005
HARCATUS Training and Employment 2003 - 2005
Skills
Microsoft Office 2007, Life & Health Insurance..., Medicaid, Hospitals, Healthcare Management, Workshop Facilitation, Community Outreach, Community Development, Program Management, Provider Relations, Case Managment, Policy, Teaching, Long-term Care, HIPAA, Public Health, Resume Writing, Health Policy, Program Development, Fundraising, Case Management, Nonprofits, Employee Benefits, Nursing, Training, Elder Care, Grant Writing, Social Services, Grants, Staff Development, Microsoft Office
Education
West Liberty State University 1975 — 1979
Bacheolor of Science, Medical Technology
Franciscan University of Steubenville 2005 — 2005
Medical Mutual November 2013 - Present
Medical Mutual August 2011 - November 2013
DFAS March 2010 - August 2011
UnitedHealthcare April 2007 - February 2010
Skills
Lean Six Sigma, Project Management, Cross-functional Team..., Management, Business Process..., Business Process, PMP, Coaching, Change Management, Team Building, Process Improvement, Health Insurance, Managed Care, Visio, Strategy, Program Management, Training, Healthcare, Strategic Planning, Leadership, Analysis, Insurance, Medicare, Business Development, Vendor Management, Data Analysis
Education
Franklin University 2008 — 2009
Master of Business Administration (MBA), Strategic Leadership
The Ohio State University 2003 — 2007
Bachelor's degree
UnitedHealthcare July 2010 - Present
Citigroup April 2008 - February 2009
Nationwide Insurance 1998 - 2007
Nationwide Insurance 1989 - 1998
Skills
Risk Management, Internal Audit, Program Management, SDLC, Financial Risk, Internal Controls, Performance Management, Customer Service, Quality Management, Project Management, Auditing, Process Improvement, Employee Benefits, Product Development, Insurance
Education
Franklin University 1982 — 1984
Associate, Management
Steubenville High School
Hard Rock International March 2015 - Present
Remington Hotels June 2011 - March 2015
Crescent Hotels & Resorts 2007 - 2011
American Association for Justice 2006 - 2007
Sutton Place Gourmet/Balducci's 2004 - 2006
UnitedHealthcare March 2000 - February 2004
Sutton Place Gourmet/Balducci's 1994 - 2000
Marriott International 1986 - 1994
Skills
Strategic Human..., Labor Relations, Compensation and..., Risk Management, Mergers & Acquisitions, Employee Relations, Performance Management, Employee Benefits, Human Resources, Employee Engagement, FMLA, HRIS, Onboarding, Organizational..., Succession Planning, New Hire Orientations, Personnel Management, Benefits Administration, HR Policies, Recruiting, Applicant Tracking..., Talent Acquisition, Hiring, Employee Training, Payroll, Employee Handbooks, Hospitality Management, Hospitality Industry, Hotel Management
Education
George Mason University
Bachelor of Arts (B.A.), Human Resources Management
University of Wisconsin-Whitewater
Education
UnitedHealth Group February 2011 - Present
Optum Insight January 2011 - Present
UnitedHealthcare January 2011 - Present
Simplex Healthcare October 2009 - April 2011
Travelers April 2007 - January 2011
Asurion 2009 - 2011
IKON Technology Services 2009 - 2011
Farmers Insurance & Financial Services 2008 - 2011
CHS: Community Health Systems March 2009 - October 2009
GMBS June 2003 - March 2009
Skills
Leadership, Insurance, Analysis, Management, Visio, Medicare, Healthcare, Microsoft Excel, Business Analysis, Employee Benefits, Process Improvement, Data Analysis, Risk Management, Teamwork, Access, Accounting, Outlook, Team Building, Software Documentation, Training, Call Centers, HIPAA, Customer Service, Financial Analysis, Strategic Planning, Claims Management, Microsoft Word, Project Management, Invoicing, Managed Care, PowerPoint, Medicaid, Team Leadership, Underwriting
Education
University of Georgia - Terry College of Business 2006 — 2010
Risk Management & Insurance, Insurance w/ Emphasis in Medical Healthcare Fraud & Auto, 3.5
Georgia State University - J. Mack Robinson College of Business 2008 — 2009
Actuarial Science, Risk Management & Insurance & Actuarial Science
Georgia State University, Robinson College of Business 1999 — 2004
Bachelor of Business Administration, Actuarial Science
University of Georgia - Terry College of Business 1999 — 2004
Bachelor of Business Administration, Risk Management and Insurance
LifeMap December 2013 - July 2015
LifeMap December 2012 - December 2013
LifeMap Assurance Company February 2011 - December 2012
Regence Life and Health February 2007 - February 2011
UnitedHealthcare 2004 - December 2006
Marsh & McLennan Companies, Inc. December 1999 - 2004
Regence BlueCross BlueShield 1996 - 1999
Skills
Underwriting, Health Insurance, Insurance, Employee Benefits, Life Insurance, Disability Insurance, Reinsurance, Risk Management, Brokers, Process Improvement, Financial Analysis, Strategic Planning, General Insurance, Analysis, Liability, Term Life Insurance, Health Savings Accounts, Critical Illness, Group Insurance, Strategy, COBRA, Managed Care
Education
George Fox University
Bachelor of Science (BS), Business/Managerial Economics
Scoble Group LLC August 2015 - Present
Missouri Employers Mutual December 2012 - June 2015
Sabot Technologies, Inc. April 2012 - December 2012
Jimenez Consulting Solutions, LLC May 2011 - April 2012
UnitedHealthcare June 2010 - May 2011
Sabot Technologies, Inc. July 2007 - January 2010
SGR, Inc January 1999 - June 2007
TRW/BDM September 1991 - December 1998
Intermetrics, Inc. November 1986 - September 1991
CSC October 1981 - November 1986
Skills
Guidewire Insurance..., CIO/CTO/IT Director, Program Management, SDLC, Vendor Management, Business Analysis, Requirements Analysis, Project Management, PMO, Business Intelligence, Leadership, Process Improvement, Management, Business Process, Information Technology, Testing, Training, IT Strategy, IT Management, Business Process..., Healthcare Information..., Consulting, Enterprise Software, Integration, Software Documentation, Software Project..., Software Development, Strategy, Requirements Gathering, PMP, Visio, Change Management, Quality Assurance, ITIL, CRM, Implementation..., Agile Methodologies, Enterprise Architecture, Governance, EHR, Restructuring, HIPAA, Project Portfolio..., Salesforce.com, Agile Project Management, IT Service Management, Business Development, EHR/EMR Implementation..., HIE, IT Operations
Education
Western International University 1994 — 1996
MSIS, Systems Engineering
National University 1982 — 1986
BBA, Computer Information Systems
Gateway Community College 2011 — 2011
McIT, Certificate - Management of Clinical IT - Technical Support
Vista High 1973 — 1974
Cone Health November 2014 - Present
Case Management Society of America NC Piedmont Triad Chapter January 2014 - Present
UnitedHealthcare January 2011 - Present
Case Management Society of America NC Piedmont Triad Chapter January 2012 - January 2014
Case Management Society of America NC Piedmont Triad Chapter January 2012 - December 2013
Wake Forest University Baptist Medical Center January 2010 - January 2011
Accordant A CVS Caremark Company August 2003 - December 2009
North Carolina Plastic Surgery Center August 1997 - July 2003
Hospice at Greensboro February 1992 - June 1997
Other January 1980 - January 1991
Skills
Certified Case Manager, Medicare, Healthcare, Managed Care, Health Insurance, Medicaid, HIPAA, Insurance, Utilization Management, Disease Management, Hospitals, Utilization Review, Case Management, Healthcare Management
Education
Nova Southeastern University—Shepard Broad Law Center 2012 — 2014
Master's Degree, Health Law and Risk Management, Summa Cum Laude
University of North Carolina at Greensboro 2006 — 2009
Bachelor's Degree, Registered Nursing/Registered Nurse
Surry Community College 1988 — 1991
Associate's Degree, Registered Nursing/Registered Nurse
Forsyth Technical Community College 1979 — 1980
Nursing, Licensed Practical/Vocational Nurse Training
UnitedHealthcare November 2012 - Present
United Healthcare June 2009 - December 2012
miletwo consulting March 2008 - November 2009
DLC Inc. July 2006 - March 2008
PacifiCare Health Systems, Inc. October 2000 - October 2006
Pacificare Health Systems (currently United Health), California 2004 - 2006
Arthur Andersen World Wide 1997 - 2000
BKD CPAs & Advisors 1995 - 1997
Skills
Start-ups, Financial Modeling, Mergers, CRM, Business Process, Mergers & Acquisitions, Analysis, Leadership, Cost Accounting, Auditing, CPA, SEC filings, Acquisition Integration, Accounting, Performance Management, Project Management, Management Consulting, Finance, Executive Management, Financial Forecasting, Forecasting, Managerial Finance, Process Improvement, Financial Services, Sarbanes-Oxley, Sarbanes-Oxley Act, Budgets, Management, Strategic Planning, Business Strategy, Financial Analysis, Financial Reporting, Business Analysis, Business Planning, Business Process..., Consulting, Corporate Finance, Due Diligence, Employee Benefits, Essbase, GAAP, General Ledger, HMO, Health Insurance, Hyperion Enterprise, Insurance, Internal Audit, Internal Controls, Medicare, Pricing
Education
Friends University
BA, BS, BBA, Finance, Accounting & Business Management
UnitedHealthcare April 2010 - Present
ABeam Consulting January 1997 - April 2010
Ferguson Enterprises, Inc January 1994 - January 1997
Ferguson Enterprises, Inc. January 1992 - January 1994
Ferguson Enterprises, Inc. January 1989 - January 1994
Ferguson Enterprises, Inc. January 1987 - January 1989
Ferguson Enterprises, Inc. January 1986 - January 1987
Skills
Project Management, Manufacturing, Strategic Planning, Budgets, Performance Management, Supply Chain Management, Lean Manufacturing, Leadership, Process Improvement, Team Building, Change Management, Risk Management, Product Development, Operations Management, Healthcare, Claims Management, Supply Chain, Adjusters, Vendor Management, Mergers, Negotiation, Cross-functional Team..., Mergers & Acquisitions, Team Leadership, Program Management, Procurement, Six Sigma
Education
UnitedHealthcare 2012 — 2012
Executive Development Program - EDP
Wharton Business School 2012 — 2012
Executive Leadership Program
Furman University 1982 — 1986
BA, Political Science
Bennettsville High 1980 — 1982
UnitedHealthcare Military & Veterans November 2013 - July 2014
UnitedHealthcare 2006 - October 2013
UnitedHealthGroup May 2004 - February 2006
PacifiCare March 1994 - May 2004
Skills
Process Improvement, Health Insurance, Six Sigma, Strategy, PMP, HIPAA, Healthcare, Sales, Leadership, Management, Integration, Relationship Management, Project Management, Program Management, Business Analysis
Education
United Health Group 2007 — 2007
Golden West College 1993 — 1996
Associate's Degree Business Administration, Business Administration and Management, General
Alliance Data June 2013 - Present
Alliance Data December 2004 - Present
Alliance Data December 2004 - April 2007
UnitedHealthcare January 2003 - July 2004
Bitwise Technology Group February 2002 - August 2003
Franklin University September 1997 - May 2002
Bank One December 1998 - February 2002
Paros Business Partners 2001 - 2002
Nationwide Insurance 1998 - 1999
Utek, Inc. March 1998 - December 1998
Skills
SDLC, Project Management, PMP, Requirements Gathering, Database Design, Databases, Process Improvement, Program Management, SharePoint, Visio, Strategic Planning, PeopleSoft, Management, Team Building, Change Management, Teamwork, Training, Integration, Leadership, Leadership Development, Analysis, Project Planning, Vendor Management, Team Leadership, IT Strategy, Talent Management, Business Process..., Microsoft Office, MS Project, Business Analysis, Microsoft Excel, IT Management, Software Documentation, Resource Management, Quality Assurance, Business Process, Testing, PMO, Software Project..., Budgets, Strategy, Public Speaking, Customer Service, Recruiting, Employee Relations, Agile Methodologies, Coaching, Requirements Analysis, Performance Management, Cross-functional Team...
Education
The University of Findlay 2005 — 2010
MBA, Organizational Leadership
Franklin University 1987 — 1991
Bachelor of Science (BS), Computer Science/EET
Inovalon August 2013 - Present
CAQH January 2012 - August 2013
UnitedHealthcare February 2010 - December 2011
UnitedHealthcare January 2005 - February 2010
NCQA August 2002 - January 2005
NCQA July 1999 - August 2002
Skills
Quality Management, Statistics, Healthcare IT, Six Sigma, HEDIS, Healthcare, Public Health, Health, NCQA, Performance Measurement, Healthcare Information..., Healthcare Management, Managed Care, Medicare, Policy, Data Analysis, Health Insurance, Accreditation, Performance Improvement, Process Improvement, Health Policy, Quality Improvement, HIPAA, Public Speaking, Healthcare Industry, Health Care Reform, Provider Relations, Quality Assurance, Project Management, Management, Health Information..., Strategy, System Administration, Healthcare Consulting, Medical Compliance, Program Management, Clinical Research, Leadership, Analytics, Informatics, Access, Strategic Planning, Healthcare Analytics, Analysis, Disease Management, Hospitals, EMR, Physicians, Revenue Cycle, Adult CPR
Education
Dartmouth Medical School 1998 — 1999
MS, Evaluative Clinical Sciences
University of Houston 1993 — 1997
BS, Biochemical and Biophysical Science
UnitedHealthcare April 2009 - Present
CIGNA Dental 2005 - 2007
CIGNA Healthcare 2002 - 2005
CIGNA 1990 - 2004
Intracorp 1995 - 1996
Intracorp (CIGNA division) 1995 - 1996
Education
Georgia State University - J. Mack Robinson College of Business 1974 — 1984
MBA, Management
Georgia State University
BBA, Management
Society of Chartered Property & Casualty Underwriters
CPCU, Insurance
Lawn Doctor of Arlington Hilliard January 2015 - Present
Castlight Health July 2013 - June 2014
SERS April 2012 - July 2013
Aon Risk Solutions August 2010 - September 2011
Harrington Health a UnitedHealthCare Company May 2009 - August 2010
ESP Benefit Design June 2001 - May 2009
UnitedHealth Group July 1995 - June 2001
UnitedHeatlhcare 1995 - 2001
UnitedHealthcare January 1999 - December 1999
Skills
Health Savings Accounts, Wellness Programs, COBRA Administration, Union Negotiations, HIPAA, Flexible Spending..., Employee Benefits, Health, Insurance, Health Insurance, Wellness, Benefits, BPO, COBRA, FSA, Cafeteria Plans, Dental, FMLA, Healthcare, Managed Care, Plan Design, Claims, Benefit Administration, Administration, Benefits Administration, Medicare, Workers Compensation, Group Benefits, HRIS, Compliance, Employee Relations, Disability Insurance, Compensation, ERISA, Human Capital Management, Executive Compensation, Employee Engagement, Strategic Planning, Performance Management, Mergers, Vendor Management, Consultative Selling, HR Consulting, Brokers, Benchmarking, Executive Pay, Employee Wellness, Deferred Compensation, Business Planning, Long-term Care
Education
Franklin University 1998 — 2000
MBA, Master's of Administration with a health care emphasis, 3.9
The Ohio State University 1984 — 1988
BA, International Studies
America’s Health Insurance Plans 2002 — 2009
Professional, Health Insurance Advanced Studies (PHIAS), Health Insurance
AHIP 2005 — 2010
Managed Healthcare Professional Designation (MHP), Managed Healthcare Professional
Stanford Health Care December 2013 - Present
UnitedHealthcare July 2012 - October 2013
UnitedHealthcare April 2010 - July 2012
Health Net, Inc 2008 - 2010
Health Net, Inc./Health Net of California 2002 - 2006
Kaiser Permanente May 1998 - February 2002
Skills
Health Insurance, Medicare, Insurance, Healthcare, Financial Analysis, Underwriting, Medicaid, Financial Modeling, HMO, Employee Benefits, Strategic Planning, Forecasting, Sarbanes-Oxley Act, Managerial Finance, Claim, Process Improvement, Financial Reporting, Strategic Financial..., Risk Management, Healthcare Management
Education
University of San Francisco - School of Management 1993 — 1995
MBA, General
Georgetown University 1982 — 1986
Bachelor of Science, Biology
Walsh Jesuit High School 1978 — 1982
High School
ALSAC / St. Jude Children's Research Hospital April 2013 - Present
ALSAC / St. Jude Children's Research Hospital December 2011 - April 2013
Cramer Krasselt December 2004 - December 2011
Paul Werth Associates 2002 - 2004
UnitedHealthcare 2000 - 2002
Wilson Group Communications 1999 - 2002
Columbus Community Hospital 1999 - 2000
WTTE-TV (FOX) 1998 - 1999
KOLD-TV (CBS) 1996 - 1998
University of Missouri 1994 - 1996
Skills
Media Relations, Crisis Communications, Public Relations, Strategic Communications, Issues Management, Media Skills Training, Press Releases, Crisis Management, Event Planning, Leadership, Marketing, Social Media Marketing, Event Management
Education
Franklin University 2002 — 2004
Master of Science, Marketing and Communication
University of Missouri-Columbia 1992 — 1996
Bachelor of Journalism
UnitedHealthcare July 2008 - Present
Aetna July 1985 - June 2008
Education
Gettysburg College 1981 — 1985
BA, Mathematics
Madison High School 1977 — 1981
San Tan Urgent Care January 2013 - June 2013
Ironwood Cancer & Research Centers November 2012 - January 2013
NextCare Urgent Care February 2012 - November 2012
NextCare Urgent Care October 2010 - February 2012
Fresenius Medical Care July 2009 - May 2010
Fresenius Medical Care October 2008 - July 2009
UnitedHealthcare 2006 - 2008
PacifiCare Health Systems November 2006 - December 2007
PacifiCare Health Systems July 2005 - November 2006
PacifiCare Health Systems April 2004 - July 2005
Skills
EMR, EHR, Healthcare, Healthcare Information..., Healthcare Management, NextGen, HIPAA, Medical Billing, Medical Terminology, Medicare, Health Insurance, Medicaid, 10 Key, HCPCS, Accounting, Accounts Receivable, Data Entry, Invoicing
Education
Glendale Community College 2001 — 2002
Optum, Complex Population Management October 2014 - Present
Optum August 2014 - October 2014
UnitedHealthcare January 2012 - April 2014
Centene Corporation/Buckeye Community Health Plan April 2004 - December 2011
CIGNA Healthcare June 2002 - April 2004
HealthSouth March 2000 - May 2002
UnitedHealthcare November 1993 - March 2000
Nationwide Health Plans 1990 - 1993
Skills
Medicaid, Nursing, Process Improvement, Insurance, Home Care, Healthcare, Strategic Planning, HIPAA, Provider Relations, Healthcare Management, Managed Care, Health Insurance, Health Policy, Medicare, PPO, HMO, Data Analysis, Hospitals, Team Building, Healthcare Information..., Healthcare Consulting
Education
Franklin University
Business
Fransician April 2012 - May 2013
Centura Health January 2011 - March 2012
Centura Health January 2011 - March 2012
Cleveland Clinic September 2009 - November 2010
Cleveland Clinic 2009 - 2010
Sutter Health April 2008 - March 2009
OHSU January 2008 - April 2008
UnitedHealthcare May 2007 - December 2007
MultiCare Health System September 2006 - March 2007
Multicare 2006 - 2007
Skills
Epic Systems, EMR, Healthcare Information..., EHR, Healthcare, Cerner, Ambulatory, CPOE, Meditech, Process Improvement, Software Documentation, Team Building, Inpatient, Hospitals, Training Facilitation, ClinDoc, Dragon Naturally..., Nursing, Informatics, Physicians, HL7, Clinical Research, Documentations, Healthcare Consulting, Revenue Cycle, Training, HIPAA, GoLive, Ambulatory Care, Medical Records
Education
Front Range Community College 1998 — 1999
UnitedHealthcare April 2011 - Present
UHC April 2004 - April 2011
UnitedHealth Group May 2003 - April 2004
Humana May 1997 - May 2003
Prinicpal Health Care April 1993 - May 1997
Skills
Health Insurance, Insurance, Disability Insurance, Health Savings Accounts, Employee Benefits, Brokers, Benefits Administration, Account Management, Life Insurance, Management, Medicare, Underwriting
Education
Georgia Southern University
UnitedHealthcare November 2012 - Present
NCQA 1993 - Present
UnitedHealthcare 2007 - November 2012
Group Health Cooperative 1990 - 2005
Skills
Change Management, Accreditation, NCQA, Healthcare Management, Managed Care, Utilization Management, Medicare, Leadership, Healthcare, Medicaid, Healthcare Information..., Disease Management, Quality Improvement
Education
Gonzaga University
UnitedHealthcare March 2014 - Present
UnitedHealthcare July 2011 - February 2014
UnitedHealthcare February 2010 - July 2011
Jewish Hospital & St. Mary's Healthcare July 1998 - February 2010
Skills
Provider Relations, Healthcare Industry, Managed Care, Negotiation, Medicare, EHR, Revenue Cycle, Healthcare Management, Healthcare Information..., Healthcare, Hospitals, Network Development, Health Insurance, Healthcare Consulting, HIPAA, PPO
Education
Georgia State University 1984 — 1987
MHA, Health Administration
Georgia State University - J. Mack Robinson College of Business 1984 — 1986
MBA, Business
UnitedHealthcare June 2013 - Present
UnitedHealthcare November 2012 - June 2013
UnitedHealthcare June 2011 - September 2012
United Healthcare March 2010 - August 2011
Maritz Motivation November 2007 - March 2010
A Touch of Luck June 2006 - March 2009
Maritz Motivation August 2006 - November 2007
Skills
Instructional Design, E-learning, Customer Service, Process Improvement, Call Center, E-Learning, Call Centers, Program Management, Management, Project Management, Captivate, Coaching, Team Leadership, Quality Assurance, SharePoint, Instructor-led Training, Leadership, Customer Satisfaction, Team Building, Software Documentation, Training, Performance Management, Leadership Development, Employee Training, CRM, Vendor Management, Blended Learning, Training Delivery, Change Management, Staff Development, Organizational..., Performance Improvement, Interviews, Hands-on Training, Onboarding, Customer Experience, Employee Engagement, Technical Writing, Employee Relations, ADDIE, Visio, Human Resources, Adult Education, Needs Analysis, Talent Management, Organizational..., Cross-functional Team..., Learning Management, Business Analysis, PowerPoint
Education
Walden University 2011 — 2012
Post-Baccalaureate Certificate, Instructional Design and Performance Improvement
Georgia State University 1996 — 1998
M.M., Opera Performance
University of Alabama 1986 — 1993
B.M., Music Therapy
Murphysboro High School
MYidealDOCTOR June 2015 - Present
Evolution1 April 2014 - Present
SoloHealth February 2013 - March 2014
SoloHealth November 2012 - March 2013
TSYS August 2010 - November 2012
RelayHealth November 2007 - August 2010
PayFlex Systems USA, Inc. May 2006 - November 2007
UnitedHealthcare 2006 - 2006
John Deere 2001 - 2006
John Deere Health 2001 - 2006
Skills
Health Insurance, Employee Benefits, Product Management, Payments, Healthcare, Product Development, Strategic Planning, Customer Relations, Team Building, Business Analysis, Problem Solving, Product Marketing, New Business Development, Marketing Strategy, P&L Management, Relationship Management, Cross-functional Team..., Project Management, Marketing, Customer Service, Dinosaurs
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2001
MBA/MHA, Healthcare
The University of Georgia 1995 — 1999
BS, Biochemistry
US Department of Health and Human Services January 2013 - Present
UnitedHealthcare May 2008 - January 2013
UnitedHealth Group – UnitedHealthcare Specialty Benefits May 2008 - January 2013
Group Dental Service, Inc. September 2006 - May 2008
Group Dental Service, Inc September 2006 - May 2008
Union Labor Life Insurance Company October 2000 - August 2006
Ullico Inc. October 2000 - May 2006
Canada Life November 1998 - October 2000
Vinings Management Corporation October 1997 - October 1998
Northwestern Mutual Life Insurance February 1992 - September 1997
Skills
Health Insurance, Medicaid, Medicare, Insurance, Managed Care, HIPAA, Healthcare, Employee Benefits, State Reporting, Process Improvement, Claim, Medicare Part D, Business Analysis, Healthcare Information..., Data Analysis, Project Management, Software Documentation, Visio, Pharmacy Benefit..., Analysis, Access, Strategic Planning, Health Policy, Management, Provider Relations, Quality Assurance, Human Resources, Healthcare Consulting, Recruiting
Education
Georgia State University 1994 — 1997
BS, Biology
Georgia State University
Bachelor of Science, Biology; Pre-Veterinary Medicine
Harry S. Truman 1986 — 1988
United Healthcare January 2008 - Present
UnitedHealthcare July 2006 - December 2007
UnitedHealthcare September 2005 - June 2006
Anheuser-Busch July 2002 - October 2003
Kang & Lee Advertising 2000 - 2003
Kang & Lee 2000 - 2002
Skills
Strategic Planning
Education
Michigan State University 1998 — 2000
Fu Jen Catholic University 1995 — 1998
advertising
Digital Insurance January 2014 - Present
Tribridge Partners LLCJanuary January 2013 - January 2014
Allied Resource Management, LLC September 2006 - January 2013
UnitedHealthcare October 1998 - September 2006
MAMSI October 1998 - September 2006
Education
University of Maryland University College 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.82
Frederick Community College
Associate of Arts (A.A.), Business Administration, 3.8
U.S. Department of Justice September 2012 - Present
Fordham University September 2010 - February 2011
Dawn Consulting April 2007 - October 2010
INDEPENDENT CONSULTING January 2008 - February 2010
Peace Corps September 2005 - November 2007
UnitedHealthcare July 2004 - August 2005
UnitedHealthcare January 2000 - February 2004
Skills
Financial Analysis, Financial Modeling, Strategic Planning, Economics, Accounting, Forecasting, SAS, Customer Service, Microsoft Excel, Management, Financial Reporting, International..., Leadership, Analysis, Budgets, Nonprofits, Research
Education
Fordham University 2010 — 2011
M.A, INTERNATIONAL POLITICAL AND ECONOMY DEVELOPMENT
University of Georgia - Terry College of Business
BBA, Accounting
United Healthcare -Optum July 2013 - Present
UnitedHealthcare October 2008 - July 2013
Skills
Healthcare, Managed Care, Medicare, Nursing, Healthcare Management, Hospitals, HIPAA, Healthcare Information..., Medicaid, Disease Management, EMR, Health Insurance, Home Care, Utilization Management, Microsoft Word, Provider Relations, Acute Care, Inpatient, Critical Care, Microsoft Office
Education
Georgia State University 1999 — 2001
Master of Science (MS), Nurse practitioner
Mercer University 1993 — 1995
BSN, Registered Nursing/Registered Nurse
Aetna October 2012 - Present
Aetna October 2010 - October 2012
UnitedHealthcare 1994 - 1997
Skills
Network Development, Provider Relations, PPO, Healthcare, HMO, Health Insurance, Managed Care, Strategy, Medicaid, Healthcare Industry, Health Policy, HIPAA, Healthcare Consulting
Education
Franklin University 2000 — 2002
Master of Business Administration (MBA), Business Administration, Management and Operations
Siena College 1986 — 1988
BS, Marketing Management
State University of New York College of Agriculture and Technology at Cobleskill 1984 — 1986
Associate in Science, Business Administration and Management, General
UnitedHealthcare June 2012 - Present
UnitedHealthcare May 2010 - June 2012
UnitedHealthcare May 2008 - May 2010
Evercare, A UnitedHealth Group Company April 2007 - May 2008
Journey Hospice April 2006 - April 2007
Portsbridge Hospice April 2005 - April 2006
Portsbridge Hospice June 2003 - April 2005
Rich's-Macy's May 2001 - June 2003
Skills
Provider Relations, Network Development, Medicare, Managed Care, PPO, HMO, Medicaid, Utilization Management, Provider Network..., Medicaid Managed Care, Credentialing, Healthcare Management, Health Insurance, HIPAA, Health Policy, Healthcare Industry, Healthcare Consulting, Hospitals, Revenue Cycle, Claims Resolution, Medicare/Medicaid..., Health Care Reform, Healthcare Reimbursement
Education
Georgia Southern University 1997 — 2001
Bachelor of Science (BS), Marketing with minor in Fashion Merchandising
Optum Rx June 2012 - Present
WellCare March 2009 - May 2011
SCAN Health Plan September 2006 - March 2009
UnitedHealthcare September 2005 - August 2006
Pacific Life January 2002 - September 2005
Education
Fullerton College
UnitedHealth Group June 2013 - Present
UnitedHealthcare February 2012 - July 2013
H&R Block November 1999 - December 2012
United Healthcare September 2004 - February 2012
West Penn Allegheny Health System January 1998 - December 1999
Dr. John Lindblad 1991 - 1997
National City Bank 1983 - 1985
Babcock & Wilcox Steel 1981 - 1983
Skills
Accounting, Auditing, Account Reconciliation, Analysis, Tax, Finance, Insurance, Project Planning, Employee Benefits, Business Development, Access, Financial Analysis, Financial Reporting, Business Analysis, Process Improvement, Microsoft Excel, Financial Modeling, Strategic Financial..., Operational Excellence, Policy
Education
Geneva College 2002 — 2002
Bachelors Science, Human Resource Administration
Penn State University 1979 — 1981
AS, Computer Science
Humana October 2012 - Present
UnitedHealthcare August 2006 - September 2012
UnitedHealthcare - Golden Rule 2005 - 2006
Golden Rule Insurance 1998 - 2005
Skills
Financial Reporting, Financial Analysis, Auditing, Insurance, Essbase, Hyperion Enterprise, Health Insurance, PeopleSoft, Access, Analysis, Microsoft Excel, Data Analysis, Financial Statements, Financial Audits, CPA, Business Analysis, Variance Analysis, Financial Accounting, GAAP, Business Process..., Finance
Education
Franklin College 1992 — 1996
BA, Accounting
xG Health Solutions September 2014 - Present
Amerigroup October 2012 - September 2014
UnitedHealthcare 2004 - 2012
Skills
Medical Compliance, Medicaid, Medicare, Managed Care, Utilization Management, HIPAA, Healthcare Management, Quality Improvement, Health Insurance, Healthcare, Insurance, Process Improvement, Healthcare Information..., Provider Relations, SDLC, Visio, NCQA Accreditation, Healthcare Consulting, Healthcare Industry
Education
California College for Health Sciences
Master of Science (MS), Community Health/Wellness Promotion
Georgetown University
Bachelor of Science (BS), Nursing
UnitedHealthcare December 2002 - Present
Human Resource Specialist March 2001 - November 2002
Fort Hays State University September 1990 - January 2001
Skills
Health Insurance, Health Savings Accounts, Insurance, Employee Benefits, Brokers, Life Insurance, Group Medical, Flexible Spending..., Benefits Administration
Education
Fort Hays State University 1995 — 1997
Associate's degree, Business Administration and Management, General
Kansas State University 1980 — 1983
UnitedHealthcare September 2012 - Present
AudienceScience January 2011 - September 2012
Alliant Insurance Services February 2008 - January 2011
Alliant Insurance Services June 2006 - February 2008
Skills
Health Insurance, Employee Benefits, Account Management, Human Resources, Disability Insurance, Insurance, Employee Relations, Sales, Benefits Administration, New Business Development, Marketing, Recruiting, Personnel Management
Education
Gonzaga University
Premera Blue Cross February 2007 - Present
Group Health Cooperative April 2003 - August 2004
UnitedHealthcare March 1998 - June 1999
Skills
Health Insurance, Account Management, Wellness Programs, Disability Insurance, Underwriting, Health Savings Accounts, Call Center, Health Policy, Medicare, HMO, Provider Relations, COBRA, Vendor Management, Process Improvement, Employee Relations, Employee Wellness
Education
Gonzaga University 2008 — 2015
Doctor of Philosophy (Ph.D.), Leadership Studies
Gonzaga University 2003 — 2006
Masters of Arts, Organizational Leadership
Seattle University 1978 — 1982
Bachelor of Arts, Philosophy
Power 104.3 2013 - 2013
Coca-Cola Refreshments May 2011 - May 2012
UnitedHealthcare November 2008 - January 2011
Everest University Online June 2007 - October 2008
Skills
Music Industry, PowerPoint, Entertainment, Music, Public Speaking, Social Media, Microsoft Office, Customer Service, Social Networking, Event Management, Microsoft Excel, Keynote, Sales, iMovie, Garageband, Facebook, Management, Social Media Marketing, Event Planning
Education
Full Sail University 2012 — 2013
BS, Music Business
Hillsborough Community College 2009 — 2011
Associate of Science (A.S.), General Studies
UnitedHealthcare 1997 - Present
Skills
Managed Care, Utilization Management, Medicaid, Medicare, Healthcare Management, Healthcare, Disease Management, Healthcare Information..., Hospitals, Clinical Research, Healthcare Consulting, Medicine, HIPAA, Quality Improvement
Education
NYU School of Medicine 1975 — 1979
Doctor of Medicine (M.D.)
Franklin & Marshall College 1971 — 1975
Bachelor of Arts (BA), Chemistry
USAA September 2014 - Present
USAA July 2013 - October 2014
TriWest Healthcare Alliance April 2007 - July 2013
UnitedHealthcare April 2004 - April 2007
Research International June 2002 - April 2004
Luke AFB, Iceland and March AFB 1984 - 1994
Skills
Quality Assurance, Process Improvement, Quality Control, Troubleshooting, Technical Writing, Client Billing, Communication Skills, Data Entry, Timely Decision Making, Microsoft Excel, Microsoft Word, PowerPoint, Office Management, Event Planning, Organization &..., Recieving, Adobe eLearning Suite, Training Delivery, Time Management, Answering Telephones, Records Management, Purchasing, Teamwork, Bookkeeping, Call Centers, HIPAA, Customer Service, Access, Analysis, Healthcare, PeopleSoft, Telephone Skills, Training
Education
Glendale Community College
Rio Salado College
Thomas Jefferson High School
UnitedHealthcare March 2010 - Present
Bravo Health October 1998 - August 2009
Skills
Healthcare, Managed Care, Healthcare Management, Disease Management, HIPAA, Health Insurance, Healthcare Consulting, Healthcare Information..., Long-term Care, Medicaid, Medicare, Nursing, Nursing Education, EMR
Education
University of Phoenix 2007 — 2009
MBA-HCM, Business
Georgetown University 1992 — 1996
MSN, Geriatric Nurse Practitioner
Georgetown University 1990 — 1992
BSN, Nursing
Community College of Rhode Island 1987 — 1989
ADN, Nursing
Prout Memorial High School 1981 — 1985
Chubb Group of Insurance Companies December 2006 - Present
UnitedHealthcare July 2004 - December 2006
American Chemistry Council June 2001 - January 2004
National Food Processors Assn August 1997 - October 2000
Education
Georgetown University
Certificate, Legal Assistant/Paralegal
Point Park University
Bachelor's degree, History
UnitedHealthcare April 2004 - Present
Skills
Healthcare, Managed Care, Medicare, HIPAA, Medicaid, Disability Insurance, Health Insurance, Insurance, Strategic Planning
Education
Golden West College
LVN, Nursing
MassMutual Financial Group October 2012 - June 2014
Aero-Med, LTD December 2011 - October 2012
TriCom Consulting June 2011 - December 2011
SSI Schaefer Systems International Ltd March 2008 - June 2011
Alstom APComPower March 2007 - March 2008
UnitedHealthcare October 2005 - March 2007
Skills
SQL, Business Analysis, Troubleshooting, Testing, Process Improvement, Access, ERP, Business Intelligence, Windows, Project Management, Change Management, HTML
Education
Fort Lewis College 1994 — 1996
Bachelors, Mechanical Engineering Management
University of Missouri-Rolla 1991 — 1993
Mechanical Engineering
UnitedHealthcare 2009 - Present
The Hartford March 2008 - July 2009
Health September 2007 - March 2008
HealthNet Federal Services November 2005 - August 2007
Blue Shield of California April 2004 - October 2005
Blue Shield of California October 2003 - April 2004
Blue Care Network of Michigan 1993 - 2003
Skills
InterQual Criteria Sets, Milliman Care Guidelines, Utilization Management, Case Managment, Nursing, Healthcare, Hospitals, Utilization Review, Inpatient, Managed Care, Disease Management, Medicare, Medicine, Health Policy, Medicaid, Clinical Research, Healthcare Management, HIPAA, Healthcare Consulting, Provider Relations, Quality Improvement, Home Care, Case Management, Healthcare Information..., Physicians, Healthcare Industry, EMR
Education
University of Phoenix 2000 — 2002
Masters of Science, Nursing
Goshen College 1993 — 1995
Bachelor of Science, Nursing
Jackson Community College 1989 — 1991
Associate Degree in Nursing Applied Science, Nursing
UnitedHealthcare
Skills
Healthcare, Healthcare Information..., Visio, Health Insurance, Process Improvement, Business Analysis, HIPAA, Software Documentation, SDLC, Insurance, Access, SharePoint, Requirements Analysis, Requirements Gathering, Vendor Management
Education
Georgia State University 1995 — 1997
Master of Business Administration (MBA)
Georgia State University 1995 — 1997
Master of Health Administration
Michigan State University 1987 — 1991
Bachelor of Fine Arts (BFA), Finance, General
still looking January 2012 - 2012
UnitedHealthcare 1997 - 2011
National Geographic Society May 1977 - March 1997
Education
Frederick Community College
not completed, Liberal Arts and Sciences/Liberal Studies
UnitedHealth Group July 2013 - Present
UnitedHealthcare August 2007 - July 2013
UnitedHealth Group December 2004 - August 2007
Education
Mount Saint Mary's University 1998 — 2001
Bachelor of Science (B.S.), Elementary Education and Teaching
Frederick Community College 1994 — 1997
Associate of Arts (A.A.), Elementary Education and Teaching
Frederick High School 1991 — 1994
High School Diploma
Yale University School of Medicine June 2007 - Present
UnitedHealthcare October 1990 - April 2007
Education
East Haven High School
Business
Gateway Community College
Certification, Professional Coding
UnitedHealth Group December 2014 - Present
UnitedHealthcare October 2012 - December 2014
Park Nicollet Health Services June 1999 - September 2012
Sholom Community Alliance 1997 - 1999
Internship/Perspectives, Inc. 1998 - 1998
Skills
Healthcare, Medical Terminology, Software Documentation, Managed Care, EMR, Microsoft Office, Epic Systems, Photography, InDesign, HTML, Photoshop, Flash, Illustrator, Avaya, SnagIt, Ten Key, CMS, Case Management
Education
Globe University-Minneapolis 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Marketing/Advertising Design
KRS Computer and Business School 1998 — 1999
Administration and Office Certificate
Art Instruction Schools 1996 — 1997
Paramount Healthcare Group December 2013 - June 2014
HCR ManorCare 2003 - 2013
UnitedHealthcare January 2009 - February 2010
CN HealthCare October 1999 - October 2003
Skills
Solid computer skills, MDS 3.0, Medicare/Medicaid..., Health Insurance, Managed Care, Medicaid Managed Care, Microsoft Office, Microsoft Word, MDS
Education
Western Governors University 2013 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
Texas Southern University 1997 — 1999
Bachelor of Science, Health Administration
Galveston College 1990 — 1993
Certificate, Vocational Nursing
UnitedHealthcare October 2012 - Present
UnitedHealthcare May 2008 - September 2012
South Counties Pediatric Critical Care Medical Group April 2007 - May 2008
Greater Newport Physicians IPA September 2004 - April 2007
Greater Newport Physicians IPA July 2002 - September 2004
Skills
Provider Relations, Credentialing, Managed Care, Medicare, HIPAA, Network Development, HMO, Healthcare Industry, Utilization Management
Education
Golden West College
Business Administration and Management, General
UnitedHealthcare April 2010 - Present
Magellan Behavioral Health October 1992 - December 2012
CarePlus Health Plan June 2003 - February 2010
Skills
Healthcare, Medicare, Managed Care, Provider Relations, Physician Network...
Education
Georgetown University 1978 — 1981
Master of Arts (MA), Latin American Studies
Saint Peter's University 1974 — 1978
Bachelor of Arts (BA), Sociology and Spanish